The employee NewsleTTer of healThsouTh CorporaTioN

T h e E m p l oy e e N e w s l e tt e r o f H e a lt h S o u t h C o r p o r at i o n
Letter from mark Tarr
Dear fellow employees,
Several years ago when a group of people in
the board room of the corporate offices came
up with the term “TeamWorks” they really had
no idea what would become of the term years
later. At the time it was not so much of a
“eureka moment” but rather a chance to
disguise a corporate standardization initiative
with a clever moniker. Fast forward to current
times where TeamWorks is recognized both
inside and outside the company as a term
associated with successful initiatives centered
on adopting common practices and protocols
across our portfolio to advance a cause or
objective that is a priority for the company.
There i s no g re at er pr ior it y for t he
company than the quality care provided to
our patients. The patient perception of the
service they receive or “experience” is a big
component of how quality is measured. Press
March 2014
2 hospital news
M a r c h 2 0 14
Ganey is the vendor used by HealthSouth to
administer, collect and tabulate patient
satisfaction surveys to give the company
feedback for each of the hospitals. While the
survey responses indicate good care is being
provided, the results also provide ample room
for improvement.
It is with this back drop that HealthSouth
has kicked off the 2014 Patient Experience
TeamWorks project. The company has enlisted
the consulting group from Press Ganey to
assist in this effort. As with the past two major
TeamWorks initiatives (Sales and Marketing/
Care Management), the Patient Experience
project will include input from hospital based
subject mat ter ex per ts a long w it h t he
assistance of the Press Ganey team. The
ultimate goal will be to assemble a playbook of
tools and practices which will assist hospitals
in making each patient stay result in an
exceptional patient experience. The project
has already kicked off with site visits by the
Press Ganey staff to 10 HealthSouth hospitals
to help establish the current state of affairs.
Over the next several months the project will
incorporate phases including design, pilot,
ref ine and ultimate system-w ide
implementation. The project will be completed
by yearend 2014.
I look forward to working with everyone on
this important project. Raising the bar and
results for hospitals now scoring in the low 80s
or even 70s on Press Ganey Surveys will be
fundamental within the Patient Experience
TeamWorks. It will take a lot of work, and for
some hospitals a substantial culture change,
but in the end the result should be a portfolio
of hospitals where each excels beyond the
comparative database.
10 F ocus on You
13 Serving the communit y
Sincerely,
15 D epartmental news
18 Healthsouth in the news
2 0 Letter Bag
Mark Tarr
Executive Vice President and COO
Townhall Recap
Check out the highlights of the Q4 2013
Town Hall meeting, see page 2
Refresher Training
see page 17
Hospital News
ACE IT: Implementation Update
Completed Hospitals
2010
2012
P
P East Valley, Humble, Ocala, RIT, Rusk, Sandy, Scottsdale, Southern
Arizona, Sugar Land, The Woodlands, Tyler, UVA, Vanderbilt
Northern Virginia
2011
2013
ü
P Cypress,
Valley of the Sun
Second Quarter 2013
Town Hall Meeting
Summary
Upcoming Rollouts
Go Live 2/11/14
Began Nov. 2013
HealthSouth’s recent Town Hall meeting
featured the company’s fourth quarter
quality outcomes, growth highlights and
2014 company priorities. In case you missed
it, here’s a recap of what HealthSouth
President and CEO Jay Grinney discussed
during the meeting.
QUALITY OUTCOMES
Jay kicked off the meeting by going over
fourth quarter quality metrics, stating, “we
had a spectacular end to the year.” As
compared to Uniform Data System’s (UDS)
expected benchmarks for fourth quarter
2013, HealthSouth continues to outperform
in discharges to community, FIM® gain
scores and length of stay efficiency. There
are few measures uniformly approved to
track rehabilitation patient improvements
and FIM gain is a metric HealthSouth takes
very seriously to measure our high quality
outcomes in comparison to competitors.
®
COMPANY EXPENDITURES
HealthSouth’s company expenditures are
outlined based on how we manage cash
flow. Of all the cash coming in during
second quarter 2013, 75 percent supported
our hospital and company operations. The
remaining portion goes to hospital
investments and debt obligations and
strategies.
BED EXPANSION HIGHLIGHTS
HealthSouth is always on the lookout to
further meet growing local community
needs for our rehabilitation services. In
2013, the company added 68 beds to
existing hospitals and in 2014, we expect
the number to be in the 80-100 bed range.
Arlington, Chattanooga, Chesapeake, City View, Colorado Springs,
Concord, Fort Worth, Fredericksburg, Geisinger, Littleton, Martin,
Melbourne, Miami, Petersburg, Plano, Portland, Richmond, Vero Beach,
Wichita Falls, Yuma
Go Live 7/29/14
Go Live 4/29/14
Begins March 2014
Go Live 10/14/14
Begins May 2014
Begins Aug. 2014
Go Live 1/15/15
Begins Nov. 2014
BJC
Memphis
Fairlawn
Altamonte Springs,
FL*
Middletown, DE*
Deaconess
Mid America
Huntington
Largo
Newnan, GA*
Drake
North Memphis
MountainView
Sarasota
Phenix City
Rockford
Topeka
Southern Hills
Sunrise
Tallahassee
Western Mass
Wesley
Western Hills
Spring Hill
Walton
* De Novo
Future Rollout
P Approximately 20 hospitals per year until completion (2017)
6 “That’s the equivalent of two new hospitals
in our existing footprint,” Jay said.
Major Renovations and Refreshes
2014 Bed Expansion Projects
■ Sunrise
■ Rockford,
6 beds (August)
■ Toms
■ Northern
Virginia, 15 beds (September)
Upcoming De Novo Projects
■ Cypress,
■ Little
20 beds (October)
Rock, 20 beds (December)
■ Memphis
River
■ Modesto,
■ Shelby
■ Bakersfield,
20 beds)
■ Franklin,
■ Bakersfield,
20 beds)
ACE IT
■ Fayetteville,
20 beds)
10 beds)
RECENT DEVELOPMENT HIGHLIGHTS
Jay highlighted the three de novo hospitals
that will open in the fourth quarter of 2014:
Altamonte Springs, Fla., Middletown, Del.,
and Newnan, Ga. He also explained
HealthSouth’s commitment to updating
hospitals in need of major renovations,
focusing on patient care areas, private rooms
and more. Specifically, a brand new
replacement hospital opened at the end of
2013 for HealthSouth Rehabilitation Hospital
of Western Massachusetts.
Recent Ribbon Cuttings & Openings
■ L as
Vegas
■ Western
Mass
CA
CON Under Appeal
2015 Bed Expansion Projects
■ Ocala,
Central
County, AL
TN
“This has been a home run for us,” Jay said
about the company’s clinical information
system, aka ACE IT, rollout. “Rusty Yeager
and his team have done a phenomenal job
working with the hospitals and the hospitals
are doing well to rollout the program
efficiently.”
Following the schedule to add 20 hospitals
to the system each year, all hospitals will be
on the ACE IT platform in 2017.
2013 HOMECARE ELITE
Home health care is an important part of the
company’s continuum of care for our
patients. In 2013, 15 HealthSouth home
health agencies made the HomeCare Elite™
top 500 listing, recognizing the top quality
continued on page 14
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Hospital News
HealthSouth Toms River
holds pet therapy parade
The certified therapy dogs of
HealthSouth Toms River paraded
around the hospital for the holidays.
HealthSouth Rehabilitation Hospital of Toms
R iver, N.J., has added some special staff
members to its therapy team: certified therapy
dogs. These tail-wagging, friendly pet therapy
dogs offer lots of love and support to their
patients. These adventurous staff members
can be found trolling the hospital’s halls
v isiting patients in the lobby and g y m.
Therapists can also schedule 15-minute oneon-one pet f riend ly sessions w ith their
patients. Currently, HealthSouth Toms River
has seven certified therapy dogs that rotate
coverage providing this extra special therapy.
HealthSouth Toms River hosted an annual
holiday dog parade to show off the best in class.
Patients and staff cheered as the parade made
its way around the hospital. Pet therapy has
become a great way to give emotional support
to patients and boost morale among staff.
Congresswoman Capito visits
HealthSouth MountainView
Cong resswoman Shel ley Moore Capito,
representative of West Virginia’s Second
Congressional District in the 113th Congress,
visited HealthSouth MountainView Regional
Rehabilitation Hospital in Morgantown,
W.Va., Friday, Jan. 3, 2014. She toured the
hospita l a nd v isited w ith patients a nd
employees to learn f irsthand about
rehabilitative ser v ices, while discussing
legislative issues occurring in Congress.
HealthSouth Littleton shows Bronco spirit
Congresswoman Shelley Moore Capito
discussed various topics with staff members of
HealthSouth MountainView while on her visit
to the hospital.
Staff members from HealthSouth Rehabilitation Hospital of Littleton, Colo., held a spirit day to
show support of their favorite NFL teams fighting for a spot in the 2014 Super Bowl. As you can
see, most supported their home team, the Denver Broncos.
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Hospital News
Holiday fun
at HealthSouth Rock Hill
Last hol iday season at Hea lthSouth
Rehabilitation Hospital of Rock Hill, S.C., was
f u l l of f u n a nd go o d t i d i n g s . F r om a
gingerbread house decorating competition to
ugly sweater contest and a gift auction for
charity, everyone took part in the spirit of the
season. Because hospital staff was extra nice
this year, Santa stopped by to pay a visit. With
just a little coaxing, HealthSouth Rock Hill
CEO Brit Phelps agreed to play the part and
employees couldn’t have been more surprised
or pleased. It was a great way to finish 2013.
HealthSouth Rock Hill employees pose with Santa (CEO Brit Phelps). From left to right, they are
Katie Holton, Chelsea Kapp, Jennifer Nelson, Karen Roper, William Meier, Michelle Bozarth,
Kimberly Schifano, Amy Stefani and Amanda Miller.
HealthSouth Columbia
exhibits at Senior Show
Staff from HealthSouth Rehabilitation Hospital of Columbia,
S.C., attended the annual Senior Show at the Columbia
fairgrounds. There were several thousand attendees, and at
their booth, hospital employees distributed lots of candy,
popcorn and helpful HealthSouth information.
HealthSouth
Western Hills hosts senior
advocacy group meeting
HealthSouth Western Hills was proud to
showcase its services as it hosted a local
SAG meeting.
HealthSouth Western Hills Regional
Rehabilitation Hospital in Parkersburg,
W.Va., hosted a recent community
Senior Advocacy Group (SAG) meeting.
The meeting was co-sponsored by
Wingate Assisted Liv ing. Many
representatives from Parkersburg and
Marietta areas attended, as well as
leaders from home health; assisted
living and skilled facilities; acute care
hospitals; and outpatient treatment
settings. Al Lawson, JD, FACHE, CEO,
and the admissions and marketing team
from HealthSouth Western Hills worked
hard to put on this event by showcasing
the beautiful hospital and therapy areas.
Western Hills provided a fantastic
buffet luncheon (thank you to Desiree
Kurucz, dietitian, and Lisa Roberts,
supervisor of the nutritional services
department) with guest speakers Betsy
Metz, DTO, and Michelle Offenberger,
LPN, rehabilitation liaison. More than
4 0 at t ende e s enjoye d g ive aw ay s ,
drawings and a round table discussion
regarding community services.
The HealthSouth Columbia booth offered treats and
hospital information to attendees of the local Senior Show.
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Hospital News
Geisinger welcomes
physician presenter
Guillain-Barré patient Melissa is able to hold her baby during pool therapy at Van Matre
HealthSouth. Pictured with her are therapists Paula Wedgbury, PT, and Jeanie Henrion, OT.
Strong relationships forged
through therapy at Van Matre
Melissa , a former patient of Van Matre
Hea lthSouth Rehabilitation Hospita l in
Rockford, Ill., was diagnosed at 20 years old
with Guillain-Barré syndrome after giving
birth to her daughter. Her HealthSouth
therapists described her time at the hospital as
very challenging for both parties but caring
relationships were formed as they worked
through her treatment together.
A month after what should have been one of
the best days of her life, Melissa was in a
rehabilitation hospital, unable to hold a spoon
or toothbrush, yet alone the precious daughter
she gave birth to. Melissa was cleared for pool
t h e r a p y a n d Je a n i e He n r i o n , O T R / L ,
discovered that while Melissa was seated with
her shoulders submersed in the water, she
could then move her shoulders. It didn't take
long to realize that she would be able to "hold"
her baby and even rock her back and forth if
Melissa was seated in the pool. So, baby Giselle
joined in the pool therapy sessions (dressed in
a cute little bikini) and Melissa held her and
rocked her in her arms for the first time since
she gave birth.
“I don't think there was a dry eye in the pool
area!” Jeanie said. “Melissa is one of the
strongest women I have ever had the privilege
of working with and I am so thankful to have
had the opportunity to work with her.”
Both sides of Melissa's face were weak as a
result of Guillain-Barré when she came to Van
Mat re . Her tea m u sed Neu romu scu la r
Electrical Stimulation, along with exercises,
helping Melissa to regain her facial movement.
Throughout her almost five-month stay at Van
Matre, Melissa worked hard to regain her
smile, and she did!
“I like to say that I helped Melissa to get her
smile back, literally,” said Melissa Stucky, SLP.
“I feel so fortunate to have been involved in
Mel i ssa's c a re a nd w i l l not forget her
determination to get better, which will help
with my care for future patients, as well as in
my own life.”
To spice up her bathing routine, another of
Melissa’s therapy team introduced her to Katy
Perry’s song “Roar.” The lyrics “a f ighter,
dancing throug h the f ire, cause I am a
champion, and you’re gonna hear me roar”
stuck with Melissa and her team would sing
the song during therapy sessions. When she
was ready to leave the hospital, Allie Salamone,
OTR/L made Melissa a “Keep Roaring” T-shirt
and the staff signed the back. On discharge
day, Melissa left the building while “Roar”
played over the hospital loud speaker.
“She will forever be a huge part of my career
as a therapist. She left her roaring paw print on
my heart!” Allie Salamone, ORT/L.
On Jan. 21 staff and physicians of Geisinger
Hea lthSouth Rehabilitation Hospita l in
Danville, Pa., welcomed Dr. Daniel Davis,
director of bioethics for Geisinger Health
System. Dr. Dav is offered a presentation
entitled “Clinical Ethics in Rehab Medicine:
Continuity and Difference.” In 2006, Dr.
Davis was appointed executive director of
the President’s Council on Bioethics, and
then in 2009 became the senior advisor for
bioethics and policy for the Off ice of the
Director at the National Institutes of Health.
He remained in this position until recently
recruited by Geisinger.
The presentation explored the importance
of ethics in medicine as a whole and current
thought on addressing some of the difficult
issues that arise daily in healthcare. Dr. Greg
Bu rke, Geisinger Hea lthSouth med ica l
director, serves on the Ethics Committee for
Geisinger Medical Center and extended the
invitation to Dr. Davis to provide valuable
insight regarding the topic as Geisinger
HealthSouth strives to implement some
updates in its own ethics committee.
Staff members from all areas including
inpatient, outpatient, business office and acute
care were in attendance.
Dr. Davis of Geisinger Health System
presented to staff members at Geisinger
HealthSouth in January.
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Hospital News
HealthSouth
Albuquerque patient
sees unimaginable
progress
Oct. 26, 2013 was just another day
for Deputy Sheriff Robin Hopkins
until the call come in that involved
her in a police pursuit across the
city of Albuquerque. In an attempt
to stop t he su spect , Deput y
Hopkins was shot in the femoral
arter y and injured her femur
a l m o s t b e y o n d r e p a i r. S h e
underwent multiple surgeries to
save her leg and spent a month in Pictured here is HealthSouth Albuquerque patient Deputy
Hopkins (seated), her parents (standing behind her) and
the acute care hospital. She was representatives of the local business who raised funds for
t h e n s e n t t o H e a l t h S o u t h her cause.
Rehabilitation of Albuquerque,
N.M. When she arrived at HealthSouth, Deputy breakfasts for her and her fellow officers. This
Hopkins had an extreme amount of pain in her truly showed HealthSouth’s commitment to
leg and couldn’t bend her knee more than 20 patient-centered care.
percent. She required the assistance of two
D u r i n g D e p u t y H o p k i n ’s s t a y a t
people to shower and use the bathroom.
HealthSouth, she was presented with a check
W it h i n t wo week s , Deput y Hopk i ns that resulted from a fundraising effort of a
accomplished a l l the goa ls she and her l o c a l b u s i n e s s . I t w a s a m o v i n g a n d
treatment team had set. She was optimistic inspirational experience for everyone who was
about her rehabilitation, but never imagined i n a t t e n d a n c e f o r t h e c e r e m o n y a t
that she would see this amount of progress. HealthSouth.
She believes a huge part of her success is the
Deputy Hopkins says her experience at
c o m p a s s i o n a n d c o m m i t m e n t t h a t HealthSouth was more enjoyable than she
HealthSouth shows for patients. The staff, could have ever imagined. She gained much
ranging from the doctors and nurses to the knowledge from the staff concerning her
therapists, housekeepers, kitchen staff and injury and how to return to life as she knew it
others, truly care about what they are doing before the incident. She says she leaves
and most importantly, how the patient is HealthSouth with a sense of empowerment
doing. Deputy Hopkins wanted to specifically and independence, knowing not only how to
thank Rocky Bigcrane and Liz Tennyson for care for herself, but also how to help others
helping her coordinate many uplifting coffee learn to stand up to adversity in their lives.
Recognizing
Brain Injury
Awareness Month
When it comes to brain injuries, let’s
“Be Smart. Stay Smart.” HealthSouth
hospitals observe Brain Injury Awareness
Month during March to spread the word
about brain injury and the role that
rehabilitation plays in our patients’
recovery.
While our teams of experts provide
services and therapy to help strengthen
patients’ minds in our hospitals, there are
many things everyone can do to be smart
and stay smart when it comes to the
brain. Here are a few examples of brainstrengthening activities you can try:
■ Challenge
your brain by taking a new
route to the store
■ Do
games and puzzles like crosswords, word searches or Sudoku
■ Participate
in social or volunteer
activities
■ Start
a new hobby
■ Be
sure to exercise, get plenty of rest
and eat a heart-healthy diet
Rusk exhibits creative pressure ulcer demonstration
Rusk Rehabilitation Hospital teaches clinicians about pressure ulcers
with an apple demonstration.
Clinicians in all healthcare settings continue to struggle with the
pressure ulcer staging system. In Columbia, S.C., Rusk Rehabilitation
Hospital’s Wound Care Coordinator and Education Coordinator
Shannon Keeton, RN, BSN, CRRN, WCC, always looks for effective ways
to teach the staging system. The hospital’s annual Skin and Wound
Education Fair serves as a great way to present specialized education
to help clinicians feel more confident with identifying and staging
pressure ulcers. Shannon incorporated a visual learning idea using
apples. This idea came from the article “Apples To Ulcers: Tips for
Staging Pressure Ulcers” by Patricia Turner, BSN, RN CWOCN, CWS,
featured in an issue of Medline’s Healthy Skin periodical (Volume 11,
Issue 3, October, 2013). It was great fun selecting and preparing the
apples to demonstrate all the pressure ulcer stages.
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Hospital News
Despite bitter cold and four inches of freshly
fallen snow, the move to the new HealthSouth
Rehabilitation Hospital of Western Massachusetts
went off without a hitch.
HealthSouth Ludlow
opens new hospital
On Dec. 17, amidst one of this winter’s many
New Eng land snow storms, the staf f at
Hea lthSouth Rehabilitation Hospita l of
Western Massachusetts moved 40 patients
and admitted five new patients to its brand
new 74,000-square foot replacement hospital
in Ludlow, Mass.
Located a mile down the road from the
hospital’s former location, the new 53-bed
hospital includes all private rooms with
in-suite showers, two therapeutic gymnasiums,
four bariatric patient rooms and an interior
courtyard designed to prov ide ever yday
therapeutic opportunities for patients.
“We are thrilled that patients who choose to
receive a higher level of rehabilitative care can
now work w ith disease-specif ic trained
professionals using the latest technologies in
a state of the art hospital right here in Western
Mass,” said Victoria Healy, CEO.
Built on the site of the former historic
Ludlow Mills, the new hospital is
HealthSouth ’s f irst LEED (Leadership in
Energy and Environmental Design) certified
facility. The exterior façade incorporates
100,000 salvaged bricks from the Mills stock
houses. The tall, light-filled lobby, clad with
the original brick and wood beams, mimics the
character of the industrial stock houses, and
solar roof panels create 60 k w of onsite
renewable energy.
“As I was wheeled into this unbelievable,
highly functional building, I was astounded
by its beauty so carefully mixed with its
purpose of design,” said a patient who was
transferred from the old building to the new
location. “Most obvious is that the entire
layout has been designed with the patient as
the number one concern – affording complete
peace of mind and the assurance that one is
in the hands of professional, caring and
dedicated staff.”
Farm box program
at HealthSouth Corporate
At HealthSouth’s Healthy Choices for Healthy
Living event in October, corporate employees
in Birmingham, Ala., had the opportunity to
sign up to receive a weekly farm box from Owls
Hollow Farm. For just $20 per week, the farm
boxes include five types of locally grown, farmf re sh pro duc e a nd a n herb. Si nc e t he
introduction of the prog ra m nea rly 3 0
employees have signed up to receive the boxes
weekly. They have enjoyed making creative
dishes with their fresh veggies, including bell
pepper goat cheese salad with f lank steak,
garlic mashed potatoes, zucchini bread, baby
food, fresh salsa, butternut squash and warm
kale salad and more.
Corporate employees enjoy receiving fresh
produce each week. Pictured here from left to
right are Alyssa Hagan, communications
coordinator; Steve Smith, graphic designer;
Lacey Stafford, financial reporting analyst; and
Stephanie Gates, senior IT developer.
HealthSouth Nittany
Valley Goes Red
HealthSouth Nittany Valley Rehabilitation
Hospital in Pleasant Gap, Pa., celebrated
“National Wear Red Day” on Feb. 7 to support
the fight against heart disease in women.
HealthSouth Nittany Valley is committed to
raising awareness of heart disease and stroke,
especially during American Heart Month.
Stephanie Fost (second row, standing fifth
from left) is the Centre County Division
Director of the American Heart Association/
American Stroke Association. She joined
Nittany Valley’s CEO Susan Hartman (second
row, sixth from left) and more than
40 employees who wore red to show their
support.
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Hospital News
AnMed Health Rehabilitation
supports healthy food choices
HealthSouth Huntington
employees wear red and show
support for healthy hearts.
AnMed Health Rehabilitation Hospital in
Anderson, S.C., is working with two local
vendors to provide low-cost, high quality
produce boxes weekly for staff who choose to
order them. The hospital has started a wellness
initiative for staff to get healthy through
healthy food choices and getting active. This
produce box encourages staff to cook healthy
at home by bringing fresh fruits and vegetables
home to their families in a convenient manner.
HealthSouth Huntington celebrates National Wear Red Day
Everyone was seeing red at HealthSouth Rehabilitation Hospital of Huntington, W.Va., on Feb.
7. The employees came decked out in red to show support for National Wear Red Day. They were
treated to a heart-healthy menu prepared by dietary services. Patients were invited to wear red
and had a chance to win prizes during a lunchtime drawing. Cardiac educational literature was
on display to promote healthy choices for visitors and patients.
HealthSouth Harmarville
employees wear red in support
of women’s heart health.
AnMed Health’s Plant Operations Manager
Larry Bannister won a produce box by
submitting a healthy recipe that uses at least
two items in the box. Presenting the box is
HIMS Clerk/Wellness Promotions staff
member Leslie Walker.
HealthSouth Harmarville goes red for women
On Feb. 7, HealthSouth Harmarville Rehabilitation Hospital in Pennsylvania celebrated Go
Red for Women. An information table was set up outside the cafeteria with a variety of
collateral about heart health and stroke prevention. Free blood pressure screenings were also
provided for staff and guests. All employees were encouraged to wear red and were allowed to
wear jeans for a $1 donation to the American Heart/Stroke Association. Nearly $300 was raised
for the organization.
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Hospital News
Recognizing National
Nutrition Month
Yolanda Johnson,
HRD, and Donna
Phillips, CEO,
present HealthSouth
Fredericksburg’s
inaugural
“Freddie Awards.”
HealthSouth Fredericksburg
holds 2014 launch party
On Jan. 17, HealthSouth Rehabilitation Hospital
of Fredericksburg, Va., celebrated the beginning
of 2014 with its first Launch Party. The party
was held at Old Si l k M i l l in dow ntow n
Fredericksburg, Va. Roughly 90 employees and
their families and friends gathered together for
food, “Freddie Awards” (named after the
hospital), and the announcement of the 2013
Employee of the Year: Margaret Simpson.
Attendees shared laughs as their peers
received awards like the Best Laugh, Best
Nickname and Tardy to the Party. The Launch
Party has set a positive and fun tone for 2014 at
HealthSouth Fredericksburg.
HealthSouth Valley
of the Sun hosts
CarFit check-ups
HealthSouth Valley of the Sun
R e h a bi l it a t ion Ho s p it a l , i n
partnership w ith Midwestern
University’s occupational therapy
program, conducted CarFit checkups on Feb. 7 at the hospital in
Glendale, Ariz. The CarFit safety
program is designed to help older
drivers and their families find a
better fit for comfort, safety and
mobility. CarFit is a national
prog ra m developed by A A A ,
A A R P and the American
Occupational Therapy Association and is
designed to give a quick, yet comprehensive,
check on how well an older driver and his or
her vehicle work together.
“As we age, changes in our vision, flexibility,
strength, range of motion and even size and
height may make us less comfortable and
reduce our control behind the wheel,” said
Rachel Woodruff, occupational therapist at
"Enjoy the Taste of Eating Right" is the
theme for National Nutrition Month
2014. Consumer research confirms that
taste tops nutrition as the main reason
why one food is purchased over another.
While social, emotional and health
factors also play a role, the foods people
enjoy are likely the ones they eat most.
This year's key messages for National
Nutrition Month will focus on how to
combine taste and nutrition to create
healthy meals that follow the Dietary
Guidelines recommendations. The
seventh annual Registered Dietitian
Nutritionist Day will be celebrated on
Wednesday, March 12, 2014.
In March, HealthSouth salutes nutrition
services employees, registered dietitians
and chefs throughout our many hospitals
for providing nutritionally sound and
delicious meals to our patients,
employees and guests.
HealthSouth employs more than 200
registered dietitians in full time and PRN
positions. The dietitians provide
expertise in the nutrition needed for
various disease states. The company also
employs approximately 700 nutrition
services workers including cooks, aides,
diet clerks, diet techs, supervisors,
managers and directors. The nutrition
staff also includes executive chefs and
sous chefs. The chefs bring a lot to the
departments in their expertise of food
production and presentation.
HealthSouth Valley of the Sun employees
conducted CarFit check-ups for older drivers in
Glendale, Ariz.
As you see these employees this month,
extend a special “thank you” and let
them know how much you appreciate
their efforts.
HealthSouth Valley of the Sun. “CarFit provides
older adults with the tools to understand and
apply the safety features of their car.”
The event ser ved 27 d r ivers and was
promoted through a local newspaper and on
television through a CBS affiliate.
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Focus on You
March
Pictured left to right
are HealthSouth East
Valley’s newest
CRRNs (back row)
Cadie Wenger,
Adrian Preciado,
Christine LaGrange,
Rhonda VanDover,
Golda Caracut, Anna
Richey, (front row)
Laura Torres,
Dee Kalburgi,
Jenny Aston and
Melissa Tedesco
(Not Pictured:
Kuie Xapakdy and
Carolyne Simiyu)
Recognizing
HealthSouth East Valley Rehabilitation Hospital
Celebrating CRRNs
In December, 12 employees of HealthSouth East Valley in Mesa, Ariz.,
passed the test to become Certified Rehabilitation Registered Nurses
(CRRN®s). This brought the total number of CRRNs at HealthSouth East
Valley to 21. This number represents 50 percent of the hospital’s fulltime nurses and is a great accomplishment for these employees.
HealthSouth Rehabilitation
Hospital of Charleston
Susan M. Vullo
Susan M. Vu l lo, R N, f rom Hea lthSouth
Charleston recently published a cookbook
called If Only My Dog Could Cook. She said the
following about this project:
“Let's face it, who wants to spend a lot of
time cooking after working 8-12 hours? I was
doing the ‘Where do kids eat free tonight?’
routine after work and my weight started
spiraling out of control. I gained 20 pounds in
less than six months. Things had to change. In
addition to the extra pounds, my family time
was suffering. My daughter was getting older
and we began to be involved in more activities.
There was little time and energy left over to
enjoy a family meal, so I started experimenting
with assembling meals and freezing them
before cooking them as a way to eat better and
reconnect with my family over a delicious
dinner. After about a year of successfully
maintaining my weight loss and enjoying
family meal time, I thought, ‘If this is helping
me and my family, it can help others too.’
“I learned a lot about what people were
looking for in a truly helpful cookbook, so I
decided to write my book, If Only My Dog
C ou ld C o ok . The L ib er at i n g World of
Freezer- Friendly Cooking. My 14-year-old
Springer Spaniel mix named Abby (a.k.a.
Chef Pooch), inspired the title because she's
usually sound asleep on the couch when I get
home from work!”
To learn more about Susan’s book, visit her
website, www.ifonlymydogcouldcook.com.
Women’s
History
Month
HealthSouth MountainView Regional
Rehabilitation Hospital
Curb Your Splurge Challengers
HealthSouth MountainView had 43 employees
participate in the hospital’s annual “Curb Your
Splurge” challenge over the holiday season.
This program is part of the hospital’s employee
wellness initiative to help employees maintain
healthy weight during the holiday season when
tempting treats and rich foods can easily
throw off anyone’s diet. Thirty-eight out of 43
employees maintained their weight within
three pounds of their starting weight. The
names of these 38 employees were placed in a
grand prize drawing, and Lone Ward, RN, was
the proud winner of a $25 American Express
gift card!
messenger M a rch 2 014 10
Focus on You
CEO Jeanine Chesley celebrated Dr. Morse’s
contributions to NERHP and wished him well
in retirement.
Pictured are a
handful of
HealthSouth Valley
of the Sun CRRNs
who were able to
break away from
serving patients to
be photographed.
New Engl and Rehabilitation
Hospital of Portl and
The Rehabilitation
Institute of St. Louis
Philip Morse, Ph.D.
David B. Carr, M.D.
Many staff said their goodbyes to Philip
Morse, Ph.D., at his retirement party this past
December after more than 32 years of service
to New England Rehabilitation Hospital of
Portland (NER HP) in Maine. During the
reception, Dr. Morse generously displayed
m a ny of t he wonder f u l e xot ic a n i m a l
photographs that he had taken during some
of his trips to Africa. The medical staff also
paid tribute to Dr. Morse at the A nnual
Medical Staff Meeting where Dr. Morrione
thanked him for his dedication to patients,
their families and staff. Dr. Kazmi said, “Dr.
Morse was instrumental in starting the stroke
conference and has made many contributions
t o t he neu rosc ienc e a re a s a s wel l h i s
significant involvement in the Brain Injury
Association.” Dr. Morse will now earnestly
pursue his love of photography.
David B. Carr, M.D., professor of medicine and
n e u r o l o g y, r e c e i v e d t h e p r e s t i g i o u s
Distinguished Clinician Award in the area of
geriatric care, rehabilitation and dementia
f rom Wa sh ing ton Un iversit y School of
Medicine on Jan. 29. Dr. Carr directs the
clinical program of the division of geriatrics
and is the medical director of both Parc
Provence, a state-of-the-ar t facilit y for
dementia care in West St. Louis County, and
The Rehabilitation Institute of St. Louis
(TRISL). He has a consultative dementia
practice in the Memory Diagnostic Center at
Washington University. He is consistently
selected by his peers
a s one of the best
physicians in his
subspecialties
practice in Best
Doctors in America.
Dr. Carr has
trained more than 40
geriatric fellows, 700
i nter na l med ici ne
residents and medical students, and many
add itiona l residents in a va r iet y of
subspecialties. Carr has received funding for
his fitness-to-drive studies from the Longer
Life Foundation and from the Missouri
Department of Transportation. This support
led to the creation of the Driving Connections
Clinic at TRISL. The data generated from this
work has recently led to Carr’s first funded
NIH R01 grant as a co-PI, which is focused on
studying preclinical Alzheimer’s disease and
driving.
He was selected by the American Medical
Association as chief editor of the second
edition of the “Physicians Guide to Assessing
and Counseling Older Drivers” and provided
an evidence-based review of impaired older
drivers in a 2010 issue of the Journal of the
American Medical Association.
HealthSouth Valley of the Sun Rehabilitation Hospital
Celebrating CRRNs
In December, five additional nurses at HealthSouth Valley of the Sun in
Glendale, Ariz., received their Certified Rehabilitation Registered Nurse
(CRRN®) designation. This brings the total CRRNs at Valley of the Sun
to 25, with plans to continue growing this number.
“Having the CRRN designation means that patients get care from
nursing that aligns with the goals of therapy,” said Kathy Rupp, CNO.
messenger M a rch 2 014 11
Focus on You
HealthSouth Corporation
Celebrating 30-year employees
HealthSouth Corporation celebrated its 30th anniversary Feb. 22. The corporate
office held a special event to honor the company’s achievements and the tenure of
employees who have served for 30 years or more. Keep reading to learn more about
these three dedicated employees.
Lynne Lee, National
Director of Risk
Management
Terrence Ham,
Physical Plant
Manager
Deborah Warlick, ITG
Support Specialist II
Years with HealthSouth: 30
Positions held: Nurse Manager of Emergency Department,
Part-time House Supervisor, Risk Manager, Corporate
Director of Risk Management, National Director of Risk
Management
Favorite thing about working for HealthSouth: “The
people. Hands down. And, I love the opportunity to talk to
folks all over the country.”
Proudest accomplishment: “We are in the process of
rolling out a tracking and trending system our hospitals
can use to improve their culture of safety.”
Reason for staying: “The people. I like having relationships
with my coworkers.”
Years with HealthSouth: 32
Positions held: Maintenance Helper, Maintenance
Technician, Maintenance Mechanic, Plant Operations
Supervisor, Plant Operations Manager, Environmental
Services Manager, Corporate Plant Operations Manager,
Physical Plant Manager
Favorite thing about working for HealthSouth: “The
experience I get with working with so many nice people
and the honor of working with such a great company.”
Proudest accomplishment: “HVAC and electrical wiring
certification and certification by the Association of Facility
Engineers.”
Reason for staying: “The grace of God. And, in maintenance,
I’ve learned that if ain’t nothing broke, don’t fix it.”
Years with HealthSouth: 39
Positions held: Keypunch Operator, Data Processing
Coordinator, Lead Computer Operator, Data Processing
Manager, ITG Support Specialist II
Favorite thing about working for HealthSouth: “The
people – locally and over the U.S.”
Proudest accomplishment: “My greatest accomplishment
is that I have been a contr ibuting member of the
HealthSouth team for almost four decades. This has
allowed me to experience technology changes from data
entry on paper cards to sophisticated, wireless technology.”
Reason for staying: “The people. The opportunities.
HealthSouth has given me the opportunity to work, learn
and grow in the healthcare industry.”
Remembering
Dolph Medling
Dolph Medling was the heart and soul of HealthSouth
Cane Creek Rehabilitation Hospital in Martin, Tenn.,
for many years. Dolph began his employment at the
hospital in February 1987 as an accounts payable
specialist. He was initially hired as part of the
Rebound Company and saw many transitions
throughout the years, including becoming part of
HealthSouth Corporation in 1995.
When Dolph was hired, one of his references was
from a college professor attesting to the fact that
he would be a great asset
to any employer and never
wanted any special
accommodations. In fact,
he made a point of being
treated like everyone else.
It is important to note that
Dolph was a football player
who sustained a C5-C6
spinal cord injury his
Dolph Medling was
sophomore year of high
a beloved member
school. With the support
of the HealthSouth
of his close knit family,
Cane Creek family.
Dolph then went on to
complete high school and receive a bachelor’s
degree in accounting from the University of
Tennessee at Martin.
Dolph’s work ethic was beyond reproach, and he set
the standard for what a great employee should be.
Dolph was a living example of how a disability does
not have to define you. He was an extremely
independent man who took great pride in his job and
who was an excellent friend and coworker. Dolph
continued to have a love for football and cheering on
his beloved Vols. He made many trips to Knoxville
over the years and was a fan of old “Rocky Top.”
Dolph passed away Dec. 4, 2013 from cancer. He left
behind a mother, sister, three nieces, two great
nephews, and his HealthSouth Cane Creek family. He
left behind a legacy of love and laughter and will
never be forgotten.
messenger M a rch 2 014 12
Focus on You
HealthSouth
Nittany Valley
Rehabilitation
Hospital
AnMed Health
Rehabilitation
Hospital
Susan Hartman
HealthSouth Nittany
Valley Rehabilitation
Hospital CEO Susan
Hartman was
f e a t u r e d i n t h e Ja n u a r y 2 4 i s s u e o f
Pennsylvania Business Central. She appeared in
the publication’s “Top 100 People of 2013”
feature that profiles the region’s business
leaders. The weekly newspaper serves readers
across 22 counties in Pennsylvania.
Celebrating
CRRNs
AnMed Health
Rehabilitation
Hospital in Anderson,
S.C., celebrates four
additional nurses for
receiving their
CRRN® certification.
th
Hospitalthe
Serving
News
Community
National Wear Red
Day was celebrated
at NERHP.
New Engl and Rehabilitation
Hospital of Portl and
American Heart Association
Employees from New England Rehabilitation Hospital of
Portland (NERHP) in Maine joined in the American Heart
Association’s National Wear Red Day and raised money for
the hospital’s Heart Walk team as they gear up for the local
event set to take place in May.
messenger M a rch 2 014 13
Hospitalthe
Serving
News
Community
HealthSouth Nittany Valley
Rehabilitation Hospital
Cart Smart Nutrition Campaign
HealthSouth Nittany Valley in Pleasant Gap,
Pa ., teamed up w ith Weis’s Car t Smar t
program to offer “Nutrition and Your Heart:
Making Choices for Healthy Living” to the
public on Jan. 22 at a local Weis Market.
Attendees walked the aisles with a Weis
Market dietitian as they learned to shop and
make smart choices for a healthy heart.
Participants learned about HealthSouth and
received recipes, coupons and a shopping
essentials kit from Weis valued at more than
$20. According to Nittany Valley’s Registered
Dietitian Caryll DeFrate, “We know that
lifestyle choices like nutrition can impact the
risk for heart attack and stroke. This program
was a great way to help people learn how to
make better choices.”
HealthSouth Nittany Valley
partnered with Weis Market
to provide nutritional
information to shoppers.
HealthSouth Rehabilitation
Hospital of Ocal a
Boy Scouts
Mike Madden, PTA, and Megan Lucas, OTA,
from HealthSouth Rehabilitation Hospital of
Ocala, Fla., helped the
loc a l B oy S cout
Troup # 70 7
obtain its
Disabi l ities
Aw a rene ss
Merit Badge.
In order to
obtain this
badge, the scout
must visit an agency
that works with people with physical, mental,
emotional or educational disabilities. Mike
and Megan educated the scouts on how people
w it h physica l d isabi l it ies t a ke pa r t i n
recreational activities and about independent
living aids such as canes, walkers, wheelchairs
and other adaptive equipment.
Senior Troop Leader Trent Salmon said they
did an amazing job teaching the troop. “It is
definitely one of the best merit badges that I
have taken,” he said. “I hope that you continue
the class for the scouts in the future.”
Town Hall Meeting Summary, continued from page 2
care these teams provide for patients once
they are discharged home. Jay also mentioned a desire to provide home care in
more of our markets, but many states do not
allow new home care licenses.
BUSINESS OUTLOOK: 2014-2016
The main focus of HealthSouth’s business
model is core growth and providing a higher
level of care to the markets we serve
(through bed expansions) and those that
could use our services (through de novos).
The company will also be on the lookout for
opportunistic growth areas in complementary post-acute services, like home health,
and is staying involved with the evolution of
care and payment models, like accountable
care organizations (ACOs), bundling, etc.
2014 PRIORITIES
Quality care outcomes will continue to differentiate HealthSouth from other providers in
the future. To maintain this objective, ensuring all hospitals are in the upper five deciles
of PEM score rankings will be especially
important. The new Teamworks effort rolling
out this year that focuses on the patient
experience and improving patient satisfaction scores, and the physician documentation
initiative will also play a strong role in helping
us maintain and grow these results.
Share Your Feedback
To keep these meetings informative for and
relevant to all employees, HealthSouth
would like to know your feedback on the recent meeting. Please take this short, sixquestion survey to share your input. All
responses will remain confidential.
Our footprint growth goals are in place to
be able to provide high quality care to as
many patients as possible because giving
patients who need, qualify for or require
HealthSouth’s standard of care deserve the
opportunity to reach their most optimal levels of independence. For example, completing de novo projects in a timely and fiscally
responsible manner can more quickly bring
that care to the areas in need sooner.
To view the entire Town Hall presentation,
click on the UVue tab on http://insidenew.
healthsouth.com. You can also check out
the Town Hall Q&A here.
messenger M a rch 2 014 14
Departmental News
compliance
As the IRF Turns
Hey, I need access to the med dispense
system fairly quickly, can you help me?
OK, I see Al still has access... He’s been
gone for months and I know his password.
Well, you can call me “Al.”
HIPAA and the Office of Civil Rights (OCR)
Privacy and Security g uidance includes
numerous regulations designed to protect
ePHI. Part of this includes ensuring that
systems that contain ePHI are properly
managed. While HealthSouth ’s identit y
management team at the corporate office
manages certain systems, many other systems,
such as Med Dispense, are local and are
therefore managed by the hospital. One of the
primary issues with maintaining appropriate
system access is that it is constantly changing.
Employees come, employees go, and
employees’ job requirements change. As a
result, local system access must be monitored
on a reg u la r ba sis to ensu re that each
individual’s access is appropriate.
In addition, your system password must
never be shared. If you have reason to believe
that your password may have been disclosed to
someone, it should be changed immediately.
For more information on this topic, please
see the ITG-231 Workforce Security policy in
Policies on Demand.
If you have any comments or suggestions,
please email Dennis.Douglas@HealthSouth.
com in the compliance department.
ITG
4. Make sure websites are secure before
sharing personal information.
10 Ways to Protect Yourself
Against Identity Theft
1. Protect your social security number,
PINs, passwords and account numbers.
Don’t carry a list of these numbers in your
wallet or purse and never list your social
security number on your checks or driver’s
license. Whenever you are asked for personal
information that seems inappropriate for a
transaction, ask how the information will be
used, if it will be shared and how it will be
protected.
2. Monitor bank statements, credit card
statements and your credit report.
Rev iew statements reg ularly and report
unauthorized use immediately. You can get
free annual credit reports at http://www.
annualcreditreport.com.
3. Shred documents.
Shred anything that has personal information
on it. Also, consider stopping pre-approved
credit offers by removing your name from
credit bureau marketing lists by calling
1- 8 8 8 - 5 O pt O ut or v i sit i n g w w w .
optoutprescreen.com.
You can tell a site is secure by looking for two
things: a yellow lock in the lower right-hand
corner of your browser and the “s” on the end
of http: in the URL line of your browser.
5. Be cautious when using public
computers.
Be sure to clear the browser history when you
are finished.
6. Guard your iPad, laptop, cell phone,
and other technology.
mailbox. If you're planning to be away from
home, contact the U.S. Postal Service to
request a vacation hold and pick up your mail
at the post office when you return.
These items are hot targets for thieves, so
make sure you keep close watch on them and
use strong passwords with a combination of
upper and lower case letters, numbers and
symbols to protect your data.
9. Avoid phishing scams.
7. Keep copies of your identification,
credit cards and documents.
10. Be cautious when using your debit or
credit card in public.
This w ill make it easier to contact your
bank and credit card companies if they are
lost or stolen.
8. Treat mail with care.
Deposit outgoing mail containing personally
identif y ing information in a post off ice
collection box rather than in an unsecured
Never give out your personal information on
the phone, through email or via the Internet
unless you are sure you know who you're
dealing with.
If you’re using a walk-up ATM, a gas pump, a
grocery store card swipe machine or any other
public debit or credit machine, make sure to
keep an eye on the people around you to
ensure they’re not watching you as you enter
in your PIN. Also take any receipts with you
when you are finished with your transaction.
messenger M a rch 2 014 15
Departmental News
Employee Relations
Introducing the
New Behavioral
Competencies
JOB / TECHNICAL
PROFICIENCY
QUALITY & CUSTOMER
SATISFACTION
COMMUNICATION
ACCOUNTABILITY
Behavioral Competencies: Part 5
The series of ar ticles outlining the ten
behavioral competencies for employee and
management level positions, i.e. positions that
complete performance appraisals in the fall of
each year, is continued. To better define the
behav iors a nd sk i l ls a l l employees a re
expected to demonstrate to carry out all major
job functions of their position, this month’s
focus is Personal Growth and Development.
Here’s a closer look at the traits, skills or
attributes needed to perform at a f u l ly
qualified and experienced level.
Personal Growth and Development
■■
■■
BUSINESS ACUMEN
CHANGE AGILITY
Takes advantage of learning opportunities
to improve effectiveness in all aspects of job
performance.
Makes own development a priority.
PERSONAL GROWTH
& DEVELOPMENT
COLLABORATION
PERSONAL GROWTH
& DEVELOPMENT
Individual
Development
Planning
TALENT MANAGEMENT
LEADERSHIP
Each competency lists the traits, skills or
attributes needed to perform at a fully
qualified and experienced level. Their
application will vary by job and position,
but there are commonalities that apply
across the spectrum of positions at
HealthSouth.
More information on these competencies will be provided by your hospital’s
human resources director. You’ll be notified in the coming months on how to
acknowledge an updated job description
for your position that relates to the new
behavioral competencies.
How to DIY
your IDP
While Individual
Development Plans (IDPs) are ideally created
with your supervisor’s input, you can create one
yourself. If you would like to create your IDP by
yourself, incorporating others in the process
can be very helpful. Coworkers can help you
through all steps of the IDP process, especially
in prov id ing feedback and hold ing you
accountable as you strive to achieve your goals.
If you need ideas on development areas or
action steps, the Development Library is a
great resource. For a more in depth discussion
of creating your own IDP, read The Employee’s
Guide to Individual Development Planning.
Check back next month for more tips.
For employees who
desire to grow in their
current role and
progress to the next
level of their career,
HealthSouth offers a
program to help identify specific actions
to achieve development objectives that
support performance and career goals
for planning. It’s called an Individual
Development Plan – or IDP for short. To
learn more, visit the Individual
Development Plan SharePoint page.
Individual
Development
Plans
Keep Reading
Next month in Messenger, a closer look at the
Change Agility competency will be provided
and each subsequent month will feature a new
topic. Stay tuned to learn more about these
competencies and how you can grow in your
position. Job descriptions and performance
appraisa ls w ill a lso a lig n w ith the new
behavioral competencies. Any questions or
feedback about this topic can be directed to
y ou r lo c a l hu m a n r e s ou r c e s d i r e c t or
[email protected].
HOTLINES
Compliance Hotline
Toll-free: 888 800-2577
Online:
www.HealthSouth.Ethicspoint.com
Employee Benefits Hotline
Toll-free: 800 500-3401
Email:
[email protected]
Employee Feedback Hotline
Toll-free: 866 818-9577
Email: [email protected]
Internal Audit and Controls Hotline
Toll-free: 800 755-8215
Email: [email protected]
ITG Service Desk
Toll-free: 800 646-9404
Submit a request online:
http://support.healthsouth.com
messenger M a rch 2 014 16
Departmental News
2014 Compliance
Refresher Training
for Employees
Step Up To Excellence
is all about you!
The Step Up To E xcel lence da shboa rd
recently underwent a facelift. HealthSouth’s
employee recognition program is all about
employees and the new images added to the
p r o g r a m ’s d a s h b o a r d r e f l e c t s t h i s
commitment to you and features
HealthSouth employees using the Step Up
program.
Have you logged in recently?
Through the Step Up To Excellence dashboard,
employees can connect with fellow employees
by sending e-certificate greetings, log points
earned for various achievements and activities,
and more. Plus, points can be redeemed as
soon as they are logged to your member
account. There are more than eight million
NUTRITION CORNER
The new images featured on the dashboard
include photos from the launch of the Step Up
To Excellence Program at HealthSouth
Rehabilitation Hospital of San Juan, P.R. Left
to right they are Perlaneashma Dearce, RN;
Marivee Jerome, HR business partner, senior;
Tracy Vebber, regional human resources
director, southeast; and Daniel Del Castillo,
San Juan CEO.
selections on the rewards gallery you can
choose from. One million gift selections are
available for under $25.
Log-in information
Website: http://healthsouth.werecognize.
com , User Name: Enter your employee id
number, Password: Enter the last four digits
of your social security number. You will be
prompted to create a unique password.
Support: 888 598-4455
■■
Nutrition tips for a healthy brain
Teala Libernini
Van De Ven, RD, LD/N
Nutrition Services
Director/Clinical Dietitian,
HealthSouth
Rehabilitation Hospital at
Martin Health
A healthy diet can help keep your brain
healthy. Good balanced nutrition and specific
foods have shown a positive impact on overall
brain health. Some nutrients can even help
prevent or slow the progression of brain
diseases.
Here is a short list of high-quality, brainprotective foods to enjoy:
■■ Tomatoes are high in lycopene that may
help decrea se t he cel l da ma ge f rom
progressive brain diseases like Parkinson’s
and Alzheimer’s.
■■ Whole grains are high in B vitamins which
help improve memory.
■■ Dark purple and blue fruits. Blueberries
may help improve memory.
■■ Nuts and seeds are high in Omega 3 fatty
acids, Vitamin E and Zinc, which may
improve mental acuity.
■■
■■
■■
■■
Dark green leafy vegetables are high in
V it a m i n K , wh ich ca n help en ha nce
cognitive function.
Vitamin D. Inadequate Vitamin D has been
lin ked to f requent fa l ls, memor y
impairments and hip fractures. Foods rich
in Vitamin D include, fatty fish, egg yolks
and fortified milk products.
Iodized salt or fish. Iodine has been shown
to be a factor in mental clarity.
Vitamin C. Bright yellow and orange foods
are high in Vitamin C, which supports
cognitive function.
Sage may help improve memory.
More Tips
■■
■■
■■
Never skip meals-especially if you have
diabetes. This can cause abrupt drops in
blood sugar which may lead to falls.
Avoid large f luctuations in blood sugar
levels as this has been implicated in
memory loss.
Remember, a healthy balanced diet is your
best protection against a multitude of
chronic conditions including those that
affect your brain.
The 2014 Compliance Refresher Training
is now available in HealthStream. All
employees* need to complete the
mandatory training. There is no need to
sign any documentation, as the
information is tracked electronically.
Purpose of training
The purpose of this training is to ensure
our employees remain current in their
knowledge of the Company’s Compliance
Program including the Standards of
Business Conduct. We encourage
everyone to be open and honest with
questions concerning compliance.
* All employees must complete
compliance training each year, either
Orientation (for new hires) or
Refresher. All active employees hired
prior to July 1, 2013 have been
assigned this course in HealthStream.
Deadline to complete training
The deadline for 2014 Refresher Training
is Friday, May 16. Complete the training
in HealthStream.
Need more information?
Review the Frequently Asked Questions
for more information on completing
this training.
A Spanish version of this training is also
available; just select the proper language
when prompted. Also, the Standards of
Business Conduct have been translated
into Spanish, and a copy is available on
the Compliance SharePoint site.
If you have any questions about
this training, please contact Dennis
Douglas or Debbie Thomas in the
compliance department.
A special note to CEOs and HRDs
Manual training of contractors is no
longer required. This training has
transitioned to be a contractual
requirement. Agreements with
contractors now require contractors to
agree to abide by HealthSouth’s
Standards of Business Conduct which are
available on our external website.
messenger M a rch 2 014 17
HealthSouth in the News
Feb. 24, 2014
HealthSouth To Present At
Investor Conferences In March
HealthSouth Corporation (NYSE: HLS) today
announced it will participate in the following
investor conferences in March 2014:
March 3, 2014, HealthSouth President and
Chief Executive Officer, Jay Grinney, will be
speaking at 2:50 p.m. ET at the Raymond
James Healthcare Conference held at the
Marriott Grande Lakes, Orlando, Florida.
March 4, 2014, HealthSouth Senior Vice
President and Treasurer, Ed Fay, will speak at
11 : 0 5 a . m . E T a t t h e G o l d m a n S a c h s
Leveraged Finance Healthcare Conference
held at the Goldman Sachs Conference Center
in New York.
A link to each live audio webcast and a copy
of related presentation materials will be
available at http://investor.healthsouth.com
Feb. 19, 2014
HealthSouth Reports Strong
Results for Fourth Quarter and Full
Year 2012
- Discharge Growth of 3.8%
(Full Year of 5.0%)
- Revenue Growth of 3.5%
(Full Year of 5.1%)
- Cash Provided by Operating
Activities of $100.9 million
(Full Year of $470.3 million)
- Adjusted EBITDA of $142.3 million
(Full Year of $551.6 million)
HealthSouth, the nation's largest owner
and operator of inpatient rehabilitation
hospita ls, today repor ted its resu lts of
operations for the fourth quarter and year
ended December 31, 2013.
“The fourth quarter was a solid finish to
another strong year for HealthSouth,” said Jay
Grinney, President and Chief Executive Officer
of HealthSouth. “Most importantly, our
business fundamentals remain compelling as
we begin 2014. The quality of care provided by
our dedicated employees remains a
competitive advantage as we serve the needs
of a growing number of patients requiring
inpatient rehabilitative care and provide this
care on a cost-effective basis. We also continue
to invest in f utu re g row th throug h the
development of new hospitals in new markets
March 2014
Health Awareness Month, Humor Month,
March for Babies, Minority Health Month,
Month-Long Observances
Occupational Therapy Month, Sexually
Athletic Training Month,
Brainpiled
Injuryup by the foot
Transmitted
Awareness
Month,
Snow
outsideInfections
New England
Rehabilitation
Awareness Month, Child
Life Month,
Hospital
of Portland. Sports Eye Safety Month, Women’s Eye
Colorectal Cancer Awareness Month, Eye
Health and Safety Month
Donor Month, Kidney Month, Nutrition
Recognition Days & Events
Month, Professional Social Work Month,
6 – 12Healthcare Access
Save Your Vision Month, Workplace Eye
Personnel Week
Wellness Month
6 – 13Healthcare Volunteer Week
Recognition Days and Events
7Health Day
3 – 9Dental Assistants
7 – 11Cancer Registrars Week
Recognition Week
7 – 13Public Health Week
2 – 8
Dental Assistants
10Alcohol Screening Day
Recognition Week
11 – 13Youth Service Day
2 – 8
Patient Safety Awareness Week
12Radiology Nurses Day
8
International Women’s Day
16Healthcare Decisions Day
9 – 15
Pulmonary Rehabilitation Week
16Voice Day
10 – 16Brain Awareness Week
20 – 26Administrative Professionals Week
12
Registered Dietitian Day
20 – 26Neurodiagnostic Week
16 – 22Healthcare HR Week
21 – 25Medical Laboratory Professionals
16 – 22Health Information
Week
Professionals Week
21 – 27Medical Fitness Week
16 – 22Poison Prevention Week
30 Noise Awareness Day
25Diabetes Alert Day
The full listing of 2014 health observances
30 – 4/5Root Canal Awareness Week
and recognition days can be found on the
30 Doctors’ Day
Communications + Creative Group
SharePoint site.
®
April 2014
Month-Long Observances
Alcohol Awareness Month, Autism
Awareness Month, Child Abuse Prevention
Month, Facial Protection Month, Foot
while adding bed capacity to hospitals in
existing markets.”
To read the full version of this press release,
visit http://investor.healthsouth.com.
To read the full version of this press release,
visit http://investor.healthsouth.com.
Feb. 14, 2014
HealthSouth Declares Dividend
on Common Stock and on 6.5%
Series A Convertible Perpetual
Preferred Stock
HealthSouth Corporation announced that its
board of directors has declared a quarterly
cash dividend on its common stock of $0.18
per share and a quarterly cash dividend of
$16 . 2 5 p er sh a r e on it s 6 . 5% S er ie s A
Convertible Perpetual Preferred Stock, each
payable on April 15, 2014, to holders of record
on April 1, 2014.
messenger M a rch 2 014 18
HealthSouth in the News
HealthSouth is dedicated to being the best in rehabilitation,
and being the best means hiring the best. That’s why we depend on our outstanding employees to refer the best candidates for our open positions.
The HealthSouth Employee Referral Program is designed to reward
YOU for referring quality candidates for our leadership and clinical
positions. You can earn up to $2,000! Plus, referring someone is
even easier with the Online Referral System. Visit http://healthsouth.referrals.selectminds.com to get started today!
Regional opportunities
Rehabilitation Liaison
HealthSouth Rehabilitation Hospital of Northern Virginia (Aldie, Va.)
Job #: 1321462
[email protected]
Rehabilitation Liaison
HealthSouth Rehabilitation Hospital of Austin (Texas)
Job #: 1410247
[email protected]
Nurse Manager
The Rehabilitation Institute of St. Louis (Missouri)
Job 3: 1411467
[email protected]
Senior Rehabilitation Liaison
HealthSouth Sunrise Rehabilitation Hospital (Florida)
Job #: 1318301
[email protected]
For more information about
these jobs and a complete
listing of available positions at
HealthSouth, go to
http://healthsouth.referrals.
selectminds.com.
R SOMEON
FE
E
Case Manager
HealthSouth Rehabilitation Hospital of Albuquerque (New Mexico)
Job #: 1410492
[email protected]
Nursing Supervisor - Nights
HealthSouth Rehabilitation Hospital of Concord (New Hampshire)
Job #: 1318793
[email protected]
RE
Hot Jobs!
GENUINE
LIK
E YO U
CONNECT
WITH US
messenger M a rch 2 014 19
Letter Bag
HealthSouth Rehabilitation
Hospital of Parkersburg
HealthSouth Rehabilitation
Hospital of Ocal a
A place where miracles happen
On the road to recovery
A letter to Parkersburg News and Sentinel
I would like all of the staff at HealthSouth to know
Parkersburg is a blessed city. One of its greatest
how much we appreciate the wonderful care
Tips to have your hospital featured:
blessings sits up on the hill behind Ohio Valley
given to my husband while he was a patient. He
Only submit the best Choose to
University. It's not large or showy, but it is a place
and I cannot begin to tell you how happy we are
where miracles happen.
with HealthSouth. His progress at HealthSouth was
highlight your hospital’s single greatest
accomplishment that month. Ideas
include:
■ Recent accomplishments of staff
and/or hospital
■Staff recognition events
■Participation in and/or sponsorship of
local events such as conferences,
health fairs, Heart Walk, etc.
■Congressional visits
■Holiday events/celebrations
■Patient stories or letters
The sign out front reads "HealthSouth." I spent
excellent only because of the outstanding program
two weeks there recuperating from a two-week
you have. Occupational, physical and speech
hospital stay. There are some wonderful, talented,
therapists who worked diligently with him were
skilled nurses and physical therapists there. There
exemplary, and the doctors, nurses and aides who
are two of the few certified in West Virginia nurses
provided the health care, prove that HealthSouth is
who treat lymphedema (one who treats swollen
truly a facility of caring, hard working professionals.
feet and legs by wrapping) at HealthSouth.
Cleanliness of the facility ranks extremely high and
The kindness, patience, gentleness and persis-
was noticed by our family and every visitor we had;
tence I watched were almost unbelievable. Some
each staff member of that department deserves
of the personnel who work there come from far
many accolades for the fine work that they do.
away, "because it's the best place to work." All of
From the day of admittance until the day of
the workers there are marvelous people who know
discharge, the friendliness of each staff member,
what their job is and how to do it the best way for
from the front desk to each doctor, nurse, therapist,
all concerned.
aide and housekeeper made us feel comfortable
All the people who worked with me had wonder-
and important. We are truly grateful to everyone at
ful stories to tell of how they trained for their job,
HealthSouth. Thank you for all that you did so that
how they got the job, and how much they enjoyed
my husband could come home, well on the road to
the job. So many of them are doing amazing other
complete recovery.
things in their lives, writing books, caring for teen-
Former patient and wife
I had visited HealthSouth to be with friends and
family members who have spent time convalescing there, but it becomes a whole new world when
you are a patient. Personnel there are unbelievably
helpful, patient, kind and gentle. They know just
what you need and how to get you better in the
easiest, quickest way.
I just think people in Parkersburg need to be
more aware of what a healing, miracle-working
place of health that is. I have been blessed tremendously by my stay there.
*Remember, you can only submit one
article for each section, per month.
Be concise All submissions should be
300 words or less.
Include a photo If possible, accompany
your article with an appropriate
photo, preferably sent as a high-quality
separate file (JPG).
Follow HIPAA guidelines All patient
agers, volunteering in churches, working in schools,
and raising exceptional families in their time off.
Do you have a story
for Messenger?
Unresolved
Compliance Issue?
Contact the Compliance Hotline at
888 800-2577 or submit online
(anonymously if you choose) by going to
www.HealthSouth.Ethicspoint.com.
stories, patient letters and patient pictures must be accompanied by a patient
consent form. For the latest version of
the release form, visit the Messenger
SharePoint site.
Follow the new submission process
Send all articles, release forms and
photos to [email protected],
or fax to 205 969-4993, by the 10th day
of the month. Please also feel free to
email this address with any questions
and/or suggestions for content.
Betty Stephens
Special thanks to all hospitals and corporate
departments, including the Communications +
Creative Group (CCG), that contributed
to this issue.
Publications Director and Editor
Alyssa Hagan
Graphic Designer
Steve Smith
Contributing Editors
Hillary Carnel, Lindsay Jones,
Casey Lassiter, Lisa Moore, Tricia Wells
messenger M a rch 2 014 20