Facts about Stockholm`s tourism industry
Transcription
Facts about Stockholm`s tourism industry
Facts about Stockholm’s tourism industry 2008 edition Table of Contents About the statistics................... 4 Stockholm – The Capital of Scandinavia......................... 7 Stockholm in the context of Sweden.................................... 10 Visitors to Stockholm............. 13 How visitors get to Stockholm..........16 Where visitors stay.........................18 Why people travel to Stockholm – leisure travel/business travel.........28 How long visitors stay.....................36 What visitors spend........................37 Economy and employment..... 39 Stockholm Visitors Board....... 44 About Stockholm’s tourism industry In the last five years, Stockholm, the engine that drives the Swedish tourism industry, has developed more robustly than have the other Nordic capitals. The year 2007 broke all previous records with 9.3 million commercial overnight stays in Stockholm County, and we see no signs of a slowdown. Stockholm has also strengthened its position in Europe. In the most recent European Cities Monitor, Stockholm placed 15th when it comes to the actual increase in the number of commercial overnight stays in the last five years. It is with pride that we call our city “Stockholm – The Capital of Scandinavia.” Traditionally, Stockholm’s most important market has been the domestic one, and this continued to be the case in 2007, with a total of 6 million Swedish overnight stays in the county. Foreign visitors account for one out of three overnight stays in Stockholm County, and this group is growing. Development (+8 percent) is led primarily by European overnight stays. Stockholm is becoming more and more attractive to both leisure and business travelers. In five years, the number of cruise passengers has doubled, and during the same period, Stockholm developed into an obvious destination for large European congresses. Sports events, entertainment, culture and fairs have also become more important for the city. For several years, we have concentrated on increasing the number of interesting events the city has to offer, and our efforts have paid off. A new venture, Live Chat, which is part of Stockholm Panels – a virtual tourist office – represents an innovative way of serving tourists at any one of the 70 panels located around the city. With Facts about Stockholm’s tourism industry, we want to increase knowledge about the tourism industry as well as demonstrate the importance of working together to market Stockholm as we face increasingly tough international competition. The foundation for all of our marketing is the brand name, “Stockholm – The Capital of Scandinavia.” A common brand name and a common communication platform represent the power behind our marketing of Stockholm. Happy reading! Peter Lindqvist Acting CEO, Stockholm Visitors Board Olle Zetterberg CEO, Stockholm Business Region Chair, Stockholm Visitors Board About the statistics Sources • Nutek and Statistics Sweden (SCB) • Waxholms Ångfartygs AB (Waxholm Steamboat AB) • Sveriges Camping- & Stugföretagares Riks organisation (SCR) • Strömma Kanalbolaget AB • The Swedish Research Institute of Tourism • Stockholm International Fairs • Resurs AB • City Conference Centre • Luftfartsverket and the Swedish Civil Aviation Authority • Stockholm Visitors Board (SVB) • Stockholms Hamnar (Ports of Stockholm) • SJ, “Swedish Railways” 4 Facts about Stockholm’s tourism industry 2008 • The Archipelago Foundation • Stockholm Office of Research and Statistics (USK) • European Cities Marketing List of diagrams Page Diagram 41 Diagram 19. Revenues from visitors 1998–2007, Stockholm County (SEK million) 9 Diagram 1. Commercial overnight stays in Nordic capitals, 1998–2007 (in thousands) 41 Diagram 20. The tourist krona in Stockholm County, 2007 11 Diagram 2. Commercial overnight stays in Sweden’s metropolitan regions, 1998–2007 (in thousands) List of tables 14 Diagram 3. Swedish and foreign commercial overnight stays, 1998–2007, Stockholm County (in thousands) Page Table 9 Table 1. Commercial overnight stays in the Nordic capitals, 1998–2007 (in thousands) 17 Diagram 4. Arriving and departing airline passengers, 1998–2007 (in thousands) 11 Table 2. Commercial overnight stays in Sweden’s metropolitan regions, big cities and Sweden, 1998–2007 (in thousands) 17 Diagram 5. Trips by Swedes to Stockholm County by mode of transportation, 2007 15 Table 3. Commercial overnight stays by nationality 2007, Stockholm County 19 Diagram 6. Overnight stays in commercial lodging, other types of accommodations, and day trips, 1998–2007, Stockholm County (in thousands) 15 Table 4. Swedish visitors by municipality 2007, Stockholm County 22 Diagram 7a & 7b. Capacity, occupancy rate, and lodging revenues for hotels 2003–2007, Stockholm County and City 16 Table 5. Arriving and departing airline passengers 1998, 2003–2007 (in thousands) 17 Table 6. Arriving and departing ferry passengers 1998, 2003–2007, Stockholm ports (in thousands) 25 Diagram 8. Capacity, occupancy rate, and lodging revenues for hotels per month 2007, Stockholm County 19 Table 7. Overnight stays in all types of accommodations, as well as day trips 1998, 2003–2007, Stockholm County (in thousands) 26 Diagram 9a & 9b. Capacity, occupancy rate, and lodging revenues for hostels 2003–2007, Stockholm County and Stockholm City 20 Table 8. Commercial overnight stays by nationality and type of accommodation 2007, Stockholm County 27 Diagram 10. Capacity, occupancy rate, and lodging revenues for vacation villages 2003–2007, Stockholm County 23 Table 9a & 9b. Capacity, occupancy rate, and lodging revenues for hotels 2003–2007, Stockholm County and City 29 Diagram 11. Overnight stays by business and leisure travelers at hotels 1998–2007, Stockholm County and City (in thousands) 29 Table 10. Overnight stays in hotels by business and leisure travelers 1998, 2003–2007, Stockholm County and City (in thousands) 30 Diagram 12. International congresses in Stockholm, 2003–2007 33 Table 11. The 50 most popular attractions in Stockholm County, 2007 30 Diagram 13. International congress attendees in Stockholm, 2003–2007 (in thousands) 34 Table 12. Key ratios for a number of events in Stockholm 2006/2007 31 Diagram 14. International congress overnight stays in Stockholm, 2003–2007 (in thousands) 37 Table 13. Consumption per visitor and day in Stockholm County and City, 2007 31 Diagram 15. International congress attendees, by subject area, in Stockholm, 2007 40 Table 14. Tourist revenues by type of accommodation 1998, 2003–2007, Stockholm County (SEK million) 35 Diagram 16. Passengers on the Waxholm Steamboat AB & Strömma Kanalbolaget, 2003–2007 (in thousands) 35 Diagram 17. Passengers per month 2007, Waxholm Steamboat AB (in thousands) 36 Diagram 18. The average number of nights that visitors stay in various types of accommodations in Stockholm County and City, 2007 41 Table 15. Revenues generated from tourists by branch 1998, 2003–2007, Stockholm County (SEK million) 42 Table 16. Employment (number of FTEs) generated from tourists 1998, 2003–2007, Stockholm County Facts about Stockholm’s tourism industry 2008 5 Stockholm – The Capital of Scandinavia Fakta om besöksnäringen i Stockholm 2007 7 Facts about Stockholm’s tourism industry 2008 7 Stockholm – The Capital of Scandinavia Stockholm is Scandinavia’s obvious mid-point, financial center and leading cultural city. It attracts the most visitors in all of Scandinavia and ranks as one of Europe’s leading tourism destinations. The number of commercial overnight stays in Stockholm County has risen continuously in the last decade, and this strong growth also continued in 2007. All told, there were a little over 9.3 million commercial overnight stays in Stockholm County (hotels, hostels, vacation villages and camping). This figure represents an increase of a little over 5 percent compared with 2006 and stronger growth compared with corresponding regions in Copenhagen and Oslo. The number of commercial overnight stays in Helsinki, which reports only data for the city, increased by 8 percent in 2007. Stockholm accounts for nearly 40 percent of the commercial overnight stays in Scandinavia’s metropolitan regions, followed by the capital region of Copenhagen with 30 percent, Oslo/Akershus 8 Facts about Stockholm’s tourism industry 2008 with slightly less than 20 percent and Helsinki with a little over 10 percent.* From a larger European perspective, Stockholm is also holding its own. As a tourist city, it is one of the 40 larger cities in Europe that make up the European Premier League, according to European Cities Monitor. In this group, commercial overnight stays increased, on average, by 4.2 percent per year during the period 2001–2006. This should be compared with Stockholm’s growth rate of 5.6 percent, which places it in 15th place, coming before Copenhagen, Oslo and Helsinki. Tallinn, Rome and Valencia had the greatest growth rates during this period. * Helsinki reports figures for the city only. Diagram 1. Commercial overnight stays in the Nordic capitals, 1998–2007 (in thousands) Source: The Swedish Research Institute of Tourism via each country’s statistics authority Stockholm County The capital region of Copenhagen1,4 Helsinki3 Oslo/Akershus2 10,000 8,000 6,000 4,000 2,000 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 0 Table 1. Commercial overnight stays in the Nordic capitals, 1998–2007 (in thousands) Source: The Swedish Research Institute for Tourism via each country’s statistics authority 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Stockholm County 6,846 6,900 7,108 7,164 7,237 7,323 7,674 8,290 8,864 9,324 Copenhagen1 5,396 5,548 5,893 5,951 5,995 5,968 6,336 6,683 7,045 7,242 Oslo/Akershus2 3,334 3,353 3,394 3,486 3,502 3,433 3,761 4,049 4,315 4,505 Of which 1 3 Stockholm 4,218 4,214 4,344 4,400 4,438 4,602 4,873 5,231 5,554 5,859 Copenhagen 3,105 3,219 3,515 3,586 3,645 3,652 4,094 4,394 4,606 4,781 Oslo2 2,621 2,531 2,530 2,618 2,599 2,527 2,743 2,942 3,110 3,141 Helsinki3 2,268 2,404 2,589 2,539 2,501 2,512 2,498 2,555 2,758 2,984 The capital region of Denmark comprises Copenhagen City and its suburbs, Northern Zealand and the island of Bornholm. Helsinki does not report data at the county level. 2 Data for Oslo refers to hotels only. Facts about Stockholm’s tourism industry 2008 9 Stockholm in the context of Sweden Of commercial overnight stays in Sweden, almost half occur in the metropolitan regions of Stockholm,Västra Götaland and Skåne. Almost one in five commercial overnight stays in the country occurs in Stockholm County and slightly more than one in ten in Stockholm City. In 2007, the number of commercial overnight stays in Sweden increased by 2 percent to almost 49 million. Altogether, the metropolitan regions of Stockholm, Västra Götaland and Skåne accounted for slightly fewer than 22 million or 45 percent of all the commercial overnight stays in the country. In the last ten years, Stockholm County has accounted for almost one in five of the commercial overnight stays in the country, Västra Götaland County for almost as many and Skåne County for one in ten. 10 Facts about Stockholm’s tourism industry 2008 In 2007, development in Stockholm was better than in both the country as a whole and the other metropolitan regions. From a ten-year perspective, the number of commercial overnight stays in Stockholm County has also increased more rapidly than in either the country or the other metropolitan regions. The majority of Stockholm County’s overnight stays – 63 percent – took place in Stockholm City. This share is considerably larger than those for the cities in the other metropolitan regions. Diagram 2. Commercial overnight stays in Sweden’s metropolitan regions, 1998–2007 (in thousands) Sources: Nutek, SCB and SCR Stockholm County Västra Götaland County Skåne County 10,000 8,000 6,000 4,000 2,000 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 0 Table 2. Commercial overnight stays in Sweden’s metropolitan regions, big cities and Sweden, 1998–2007 (in thousands) Sources: Nutek, SCB and SCR 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 37,498 39,855 39,809 41,194 42,710 44,054 42,555 44,940 47,705 48,605 6,846 6,900 7,108 7,164 7,237 7,323 7,674 8,290 8,864 9,324 Västra Götaland County 5,881 6,383 6,323 6,494 6,955 7,419 6,977 7,288 7,712 7,871 Skåne County 3,715 3,975 4,457 4,485 4,282 4,306 4,334 4,289 4,660 4,655 Stockholm 4,218 4,214 4,344 4,400 4,438 4,602 4,873 5,231 5,554 5,859 Göteborg1 1,784 1,854 1,883 1,971 2,106 2,217 2,231 2,419 2,529 2,629 743 780 877 913 878 871 893 964 1,029 1,092 4,033 4,024 4,161 4,204 4,207 4,333 4,653 5,025 5,348 5,661 Sweden Stockholm County Of which Malmö1 Stockholm1 1 These figures do not include overnight camping stays. Facts about Stockholm’s tourism industry 2008 11 12 Facts about Stockholm’s tourism industry 2008 Visitors to Stockholm Facts Factsabout aboutStockholm’s Stockholm’stourism tourismindustry industry2008 2008 13 Where visitors come from In Stockholm County, Swedish visitors accounted for two out of every three overnight stays. Of foreign visitors, once again, most came from Germany, United Kingdom and the United States. In 2007, the number of commercial overnight stays by Swedish visitors in Stockholm County increased by 6 percent compared with 2006, while the number of foreign overnight stays rose by 4 percent. In all, Swedish visitors accounted for 6.3 million overnight stays in the county and foreign visitors for 3.1 million. From a ten-year perspective, the number of both Swedish overnight stays and foreign overnight stays in Stockholm County increased by almost 50 percent. In 2007, slightly more than 5 percent of the county’s visitors came from the other Nordic countries, 19 percent from the rest of Europe and 9 percent from the rest of the world. Germany was the biggest foreign market, followed by United Kingdom , the United States and Norway. Those countries with the greatest increases in the number of commercial overnight stays during the year were Italy, France and Poland. Once again, of the Swedish visitors, most came from the counties of Västra Götaland, Östergötland and Skåne. Diagram 3. Swedish and foreign commercial overnight stays 1998–2007, Stockholm County (in thousands) Sources: Nutek, SCB and SCR Swedish Foreign 7,000 6,000 5,000 4,000 3,000 2,000 1,000 14 Facts about Stockholm’s tourism industry 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 0 Table 3. Commercial overnight stays by nationality 2007, Stockholm County Table 4. Swedish visitors by municipality 2007, Stockholm County Sources: Nutek, SCB, and SCR Source: Resurs AB Share in Changes in % from Sweden 2006 2004 2007 Distribution Total 9,323,564 100% 19% +5 + 21 Sweden 6,271,416 67% 17% +6 + 24 From abroad 3,052,148 33% 27% +4 + 17 Of which: Nordic countries (excl. Sweden) Europe (excl. Nordic countries) Excluding Europe 476,793 5.1% 11% – 4 – 1 1,734,018 842,043 18.6% 9.0% 32% 53% + 6 + 3 + 25 + 25 Distribution by country: Denmark Norway Finland Iceland 126 183 154 11 205 867 969 752 1.4% 2.0% 1.7% 0.1% 13% 7% 37% 52% – 6 – 6 – 2 +30 – 8 – 7 + 6 +180 Germany United Kingdom Ireland The Netherlands 415 318 21 104 522 748 593 999 4.5% 3.4% 0.2% 1.1% 20% 50% 56% 15% – 2 + 1 +39 + 8 + + + + Belgium Luxembourg France Switzerland 34 3 124 68 243 577 995 672 0.4% 0.0% 1.3% 0.7% 43% 57% 48% 33% + 1 + 5 +16 + 7 + 9 + 49 + 35 + 20 Austria Italy Spain Portugal 24 159 124 11 393 605 371 648 0.3% 1.7% 1.3% 0.1% 43% 60% 68% 64% +34 +13 +10 +14 + 39 + 10 + 54 +126 Greece Turkey Russia Estonia 19,340 9,846 99,434 7,712 0.2% 0.1% 1.1% 0.1% 74% 59% 53% 28% + 2 +35 +11 –11 +138 +174 + 39 + 18 Latvia Lithuania Poland Czech Republic 5,875 5,869 31,428 11,529 0.1% 0.1% 0.3% 0.1% 32% 27% 18% 35% +24 + 0 +67 – 1 +114 + 63 +116 +156 2,037 12,985 114,892 261,183 0.0% 0.1% 1.2% 2.8% 26% 59% 39% 60% +49 +33 + 4 + 2 – 44 +126 – 18 + 15 Canada Central&South America Japan South Korea 24,553 24,943 64,396 10,437 0.3% 0.3% 0.7% 0.1% 62% 60% 62% 52% + 1 +15 – 9 –17 + 12 + 76 – 4 + 41 China The rest of Asia Australia New Zealand 52,114 73,772 26,714 3,851 0.6% 0.8% 0.3% 0.0% 46% 62% 64% 56% – 3 +11 – 0 + 7 +380 + 8 + 22 + 8 258,876 2.8% 46% +11 + 12 41,204 0.4% 35% –10 – 33 Slovakia Hungary Rest of Europe USA The rest of the world Unspecified 35 13 64 23 Share in % Västra Götaland County 13.9 Östergötland County 9.7 Skåne County 9.3 Västmanland County 8.6 Södermanland County 8.0 Gävleborg County 7.2 Uppsala County 6.8 Örebro County 6.6 Dalarna County 5.6 Västernorrland County 3.3 Kalmar County 2.9 Jönköping County 2.9 Värmland County 2.7 Västerbotten County 2.6 Halland County 2.4 Norrbotten County 2.0 Jämtland County 1.7 Kronoberg County 1.3 Gotland County 1.3 Blekinge County 1.2 Total 100 Facts about Stockholm’s tourism industry 2008 15 How visitors get to Stockholm Stockholm is Scandinavia’s obvious mid-point. Every year, millions of visitors travel to and from Stockholm’s airports, ferry terminals and train stations. Air travel During 2007, air traffic to and from Stockholm continued to grow. The number of passengers who traveled to and from the Stockholm region’s airports – Stockholm–Arlanda, Stockholm–Bromma, Stockholm–Skavsta, Stockholm–Västerås and Örebro Airport – increased by 3.4 percent to almost 22 million. European destinations dominated, with 62 percent of the total number of passengers. Compared with 2006, traffic to and from Europe also accounted for the major part of the increase in volume. In terms of percentages, however, destinations in the rest of the world increased sharply, by 19 percent. Over a ten-year period, international travel increased its share of the total number of passengers to and from Stockholm from 59 to 70 percent. Approximately 170 destinations are reached by non-stop flights from Stockholm–Arlanda, which accounts for 81 percent of all the passengers who use the Stockholm region’s airports. The number of passengers at both StockholmSkavsta and Stockholm-Bromma rose by 10 percent compared with 2006. Stockholm–Arlanda increased by 2 percent, while the number of passengers to and from Stockholm–Västerås and Örebro Airport decreased somewhat. Ferries and cruise ships In 2007, over 11 million passengers traveled to and from Stockholm’s ports (Stockholm, Kapellskär and Nynäshamn). The number of passengers has not fluctuated to any significant extent in the last four years. Travelers to and from Finland dominate markedly, with 76 percent of the total number of passengers. Finland traffic has de- Table 5. Arriving and departing airline passengers 1998, 2003–2007 (in thousands) Airports in the Stockholm region Source: LFV and Luftfartsstyrelsen 1998 2003 2004 2005 2006 2007 Stockholm–Arlanda 16,148 15,114 16,254 17,101 17,539 17,877 Stockholm–Skavsta 210 975 1,347 1,741 1,773 1,995 Stockholm–Bromma 954 1,282 1,258 1,343 1,634 1,803 179 Stockholm–Västerås Örebro Airport Total 96 198 242 221 183 154 90 87 86 85 84 17,562 17,657 19,188 20,492 21,214 21,938 16 Facts about Stockholm’s tourism industry 2008 Diagram 4. Arriving and departing airline passengers 1998–2007 (in thousands) Airports in the Stockholm region Source: Luftfartsverket and Luftfartsstyrelsen Domestic Europe Rest of the world 14,000 12,000 10,000 8,000 6,000 4,000 2,000 creased somewhat since it set a record in 2005, while travel to and from the Baltic States, Poland and Gotland has increased. International cruise traffic has been increasing steadily since the 1990s. In 2007, 255 cruise ships with 281,000 passengers put into port in Stockholm. Train travel 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 0 transportation for Swedish visitors traveling to Stockholm. In 2007, slightly more than 60 percent of those visitors traveled to Stockholm by car or bus. Approximately 25 percent of trips by Swedish visitors to Stockholm were by train, while not quite 10 percent were by plane. Diagram 5. Trips by Swedes to Stockholm County by mode of transportation, 2007 Source: Resurs In 2007, approximately 90,000 long-distance trains (SJ, “Swedish Railways”) carrying about 17 million passengers arrived or departed from Stockholm Central in 2007. This represents an increase of one million passengers compared with 2006. Other, 6% Airplane, 9% Train, 23% Automobile, 54% How Swedes travel to Stockholm Bus, 8% The automobile is the most common mode of Table 6. Arriving and departing ferry passengers 1998, 2003–2007, Stockholm ports (in thousands) Source: Stockholms Hamnar (Ports of Stockholm) Finland The Baltic States Poland Gotland Cruise visitors Total 1998 2003 2004 2005 2006 2007 7,990 8,077 8,484 8,829 8,566 8,398 442 588 833 863 933 1,042 95 118 154 163 151 168 807 922 930 1,071 1,075 1,137 111 204 210 228 288 281 9,445 9,907 10,611 11,154 11,013 11,026 Facts about Stockholm’s tourism industry 2008 17 Where visitors stay There were slightly more than 24 million overnight stays in Stockholm County in 2007, of which 9.3 million were in commercial accommodations. This translates into approximately 66,000 overnight visitors per day in the county. In addition, 5 million visitors came to Stockholm for one day. Commercial accommodations In 2007, the number of commercial overnight stays in Stockholm County increased by almost half a million or 5 percent, to a record high of slightly more than 9.3 million. Of these, Stockholm City accounted for 5.9 million or 63 percent. Hotels accounted for just over 8 out of 10 commercial overnight stays in Stockholm County. They also accounted for the largest volume increase in 2007. However, all commercial accommodations, with the exception of vacation villages, showed a growth rate of 5 percent or more compared with 2006. For the first time, the number of overnight stays at the county’s campgrounds passed the one million mark in the 2007 season – this represents an increase of 7.4 percent compared with 2006. Other types of accommodations Most of the overnight stays in Stockholm County do not take place in commercial accommodations; rather, people are most likely to stay with relatives and friends, although these alternative types of accommodations also include overnight stays at, for example, vacation cabins and on 18 Facts about Stockholm’s tourism industry 2008 pleasure boats. In all, other types of accommodations accounted for 14.9 million overnight stays in Stockholm County in 2007. While lodging in commercial establishments continues to increase, private accommodations began exhibiting a downward trend four years ago. Not the least, this trend has been observed in the number of overnight stays with relatives and friends. This figure decreased by slightly more than 20 percent compared with 2006. Seven out of ten non-commercial overnight stays in the county took place outside of Stockholm City. Day trips In addition to overnight stays, many people travel to Stockholm County for a day. This does not include short trips across the county’s borders, but only trips of at least 100 kilometers (approximately 62 miles). The number of day trips also decreased somewhat between 2006 and 2007 – from 5.5 million to 5 million. The destination of most of these day trips is Stockholm City. Leisure travelers accounted for slightly more than 3.6 million of these day trips. Not quite 20 percent travel by ferry from Finland, and approximately 8 percent are cruise passengers. Business travel accounts for 1.4 million of the day trips. Diagram 6. Overnight stays in commercial lodging, other types of accommodations, and day trips 1998–2007, Stockholm County (in thousands) Source: Resurs Commercial accommodation Day trip Other accommodation 24,000 20,000 16,000 12,000 8,000 4,000 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 0 Table 7. Overnight stays in all types of accommodations, as well as day trips 1998, 2003–2007, Stockholm County (in thousands) Source: Resurs 1998 2003 2004 2005 2006 2007 5,913 5,939 6,276 6,730 7,254 7,622 Vacation village 122 105 106 89 100 88 Camping 555 806 769 933 971 1,019 Hostel 257 470 520 553 557 598 Commercial housing 6,847 7,320 7,671 8,305 8,882 9,327 Of which Stockholm City 4,218 4,602 4,873 5,231 5,566 5,867 Hotel Vacation cottage 4,203 5,968 4,695 4,923 3,668 3,615 Relatives/friends 11,382 14,055 14,319 12,798 13,341 10,362 704 Pleasure boat 408 702 690 552 538 2,341 1,986 1,398 449 166 174 18,334 22,711 21,102 18,722 17,713 14,855 Of which Stockholm City 5,931 6,825 6,626 5,504 5,596 4,385 Total overnight stays 25,181 30,031 28,773 27,027 26,595 24,182 Of which Stockholm City 10,149 11,427 11,499 10,735 11,162 10,252 6,382 7,457 6,559 5,443 5,531 4,994 4,868 5,852 5,239 4,464 4,457 4,109 Other overnight stays Other housing Day trips Of which Stockholm City The table is based on preliminary statistics on commercial accommodations. Facts about Stockholm’s tourism industry 2008 19 Table 8. Commercial overnight stays by nationality and type of accommodation 2007, Stockholm County Source: Nutek and SCB, SCR Hotel %* Hostel %* Vacation village %* Camping %* Total %* Total 7,615,896 + 5 600,317 + 8 88,113 – 12 1,019,238 + 5 9,323,564 + 5 Sweden 5,025,261 + 6 352,923 + 5 84,187 – 14 809,045 + 9 6,271,416 + 6 Foreign countries 2,590,635 + 4 247,394 + 13 3,926 + 61 210,193 – 9 3,052,148 + 4 Of which: Nordic countries (excl. Sweden) Europe (excl. Nordic countries) Outside of Europe 422,296 – 3 4 706 – 35 33,304 – 20 476,793 – 4 1,382,538 785,801 + 6 + 5 178,885 + 20 48,022 – 5 3,149 + 147 71 – 11 168,741 – 5 8,149 – 33 1,733,313 842,043 + 6 + 3 Distribution by country: Denmark Norway Finland Iceland 107,822 162,539 140,634 11,301 – 1 – 7 – 1 +34 6,059 7,257 6,720 451 – 4 + 8 + 10 – 23 295 – 23 251 – 36 160 – 47 – ~ 12,029 – 34 13,820 – 2 7,455 – 21 ~ ~ 126,205 183,867 154,969 11,752 – 6 – 6 – 2 +30 Germany United Kingdom Ireland The Netherlands 272,147 299,774 18,638 68,827 – 4 + 1 +38 + 8 52,722 13,809 2,953 8,575 + 13 + 2 + 48 + 34 568 – 2 147 + 149 2 ~ 70 – 55 90,085 – 5,018 ~ 27,527 + 3 – ~ 2 415,522 318,748 21,593 104,999 – 2 + 1 +39 + 8 29,886 3,288 88,042 53,724 + 1 + 9 +16 +10 4,348 286 26,717 6,913 – 2 – 27 + 44 + 36 9 + 50 3 ~ 238 + 213 38 + 245 ~ ~ ~ ~ 9,998 – 27 7,997 – 21 34,243 3,577 124,995 68,672 + 1 + 5 +16 + 7 20,454 127,967 107,773 10,036 +32 +15 + 9 +13 3,661 21,870 16,534 1,611 + + + + 47 21 18 21 278 + 142 68 + 58 64 +2,033 1 ~ ~ ~ 9,700 – 18 ~ ~ ~ ~ 24,393 159,605 124,371 11,648 +34 +13 +10 +14 Greece Turkey Russia Estonia 18,560 9,151 97,021 6,730 + 2 +32 +11 – 5 776 695 2,370 950 + 1 +101 + 26 – 40 4 ~ – ~ 43 + 975 32 + 967 ~ ~ ~ ~ 19,340 9,846 99,434 7,712 + 2 +35 +11 –11 Latvia Lithuania Poland Czech Republic 4,822 4,745 18,258 10,459 +22 + 3 +43 – 2 989 1,108 4,699 1,068 + 32 – 4 + 47 + 7 + 327 – 80 +5,404 – 87 ~ ~ ~ ~ 6,985 +140 ~ ~ 5,875 5,869 31,428 11,529 +24 + 0 +67 – 1 1,498 12,010 98,728 248,539 +33 +35 + 8 + 1 539 975 4,717 12,621 +126 + 16 – 1 + 25 – – 100 – ~ 16 – 80 23 + 283 ~ ~ ~ ~ 11,431 – 20 ~ ~ 2,037 12,985 114,892 261,183 +49 +33 + 4 + 2 Canada Central&South America Japan South Korea 20,761 20,081 59,749 9,227 + 1 +10 – 8 –21 3,790 4,862 4,647 1,210 + 4 + 43 – 17 + 35 2 ~ – ~ – – 100 – – 100 ~ ~ ~ ~ ~ ~ ~ ~ 24,553 24,943 64,396 10,437 + 1 +15 – 9 –17 China The rest of Asia Australia New Zealand 49,450 69,528 19,433 2,661 – 4 +10 + 1 +30 2,664 4,239 7,281 1,178 + 40 + 21 – 4 – 25 – ~ 5 ~ – – 100 12 ~ ~ ~ ~ ~ ~ ~ ~ ~ 52,114 73,772 26,714 3 851 – 3 +11 – 0 + 7 247,420 +17 3,296 – 64 11 + 38 8,149 – 33 258,876 +11 38,952 – 9 2,234 – 25 18 – 69 41,204 –10 Belgium Luxembourg France Switzerland Austria Italy Spain Portugal Slovakia Hungary The rest of Europe The United States The rest of the world Unspecified 20,487 + * Percentile change compared with 2006 20 Facts about Stockholm’s tourism industry 2008 64 16 1,486 2 ~ ~ ~ ~ ~ ~ Facts about Stockholm’s tourism industry 2008 21 Commercial accommodations Hotels The number of hotels available in Stockholm County fluctuated during the course of the year – from a low of 223 in July to a high of 259 in the fall. On average, there were 23,600 hotel rooms available for occupancy in the county, of which 13,900 or barely 60 percent were located in the city. Capacity was highest in October, with 24,800 rooms available on an average day. In December, there were slightly fewer than 3,000 rooms available. The number of hotel rooms in Stockholm County increases every year. In 2007, the number of rooms in the county had increased by slightly more than 13 percent compared with 2002. In the city, the increase was closer to 22 percent. At the same time, the number of occupied rooms increased even more – by 23 percent in the county and 31 percent in the city. Diagram 7a. Capacity, occupancy rate, and lodging revenues for hotels 2003–2007, Stockholm County Diagram 7b. Capacity, occupancy rate, and lodging revenues for hotels 2003–2007, Stockholm City Sources: Nutek och SCB Sources: Nutek and SCB Room capacity per day Occupied rooms per day (occupancy rate, %) Room capacity per day Occupied rooms per day (occupancy rate, %) Revenues (SEK million) Revenues (SEK million) 6,000 Number 30,000 25,000 5,000 25,000 5,000 20,000 4,000 20,000 4,000 3,000 15,000 3,000 2,000 10,000 0 22 Facts about Stockholm’s tourism industry 2008 2007 0 2006 0 2005 5,000 2004 1,000 2003 5,000 61% 64% 67% 69% 71% 2,000 1,000 0 2007 55% 63% 2006 53% 61% 2005 10,000 58% 2004 15,000 6,000 2003 Number 30,000 This means that the occupancy rate also rose to 63 percent in the county and 71 percent in the city. The increased demand also brought with it rising room prices. The average room cost 1,058 kronor in the county and 1,101 kronor in the city in 2007. Hotel revenues for occupied rooms (not including VAT and breakfast) rose by 15 percent in the county, to 5.7 billion kronor, of which 4 billion kronor was spent on hotels in Stockholm City. Table 9a. Capacity, occupancy rate, and lodging revenues* at hotels 2003–2007, Stockholm County Table 9b. Capacity, occupancy rate, and lodging revenues* for hotels 2003–2007, Stockholm City Sources: Nutek and SCB Sources: Nutek and SCB Number of hotels Room capacity (in millions) Room capacity (in thousands) per day Occupied rooms (in millions) 2003 2004 242 247 8.1 22 4.3 2005 2006 2007 254 8.2 8.3 23 23 4.5 4.8 264 8.5 23 5.1 Occupied rooms (in thousands) per day 12 12 13 14 Occupancy rate, % 262 8.6 24 5.4 2003 2004 109 112 115 119 122 Room capacity (in millions) 4.6 4.7 4.8 4.9 5.1 Room capacity (in thousands) per day 13 13 13 13 14 Occupied rooms (in millions) Number of hotels 2005 2006 2007 2.8 3.0 3.2 3.4 3.6 15 Occupied rooms (in thousands) per day 8 8 9 9 10 Occupancy rate, % 71 53 55 58 61 63 61 64 67 69 Mon–Thur, % 62 63 65 68 72 Mon–Thur, % 68 71 73 76 79 Fri–Sun, % 42 44 48 50 51 Fri–Sun, % 52 55 58 61 61 Revenues (SEK m) Revenues per occupied room, SEK Revenues per available room, SEK 4,050 4,129 948 501 4,517 4,970 5,712 918 502 946 546 Revenues (SEK m) 2,761 2,838 3,100 3,419 3,965 971 1,058 Revenues per occupied room, SEK 984 943 975 1,007 1,101 587 Revenues per available room, SEK 601 600 651 662 698 779 * Lodging revenues do not include VAT and breakfast. Facts about Stockholm’s tourism industry 2008 23 24 Facts about Stockholm’s tourism industry 2008 Diagram 8. Capacity, occupancy rate, and lodging revenues for hotels per month 2007, Stockholm County Sources: Nutek and SCB Number Room capacity (in thousands) per day Occupied rooms (in thousands) per day (occupancy rate, %) Revenues per occupied room (SEK) 30 1,500 25 1,250 20 1,000 15 10 66% 49% 54% 57% 72% 65% 77% 69% 69% 750 64% 53% 54% 500 As usual, the occupancy rate was highest in September, when 77 percent of the hotel rooms in Stockholm County were rented. During January, the low season, barely half of the rooms were Dec Nov Oct Sep Aug Jul Jun May Apr 0 Mar 0 Feb 250 Jan 5 o ccupied. During the vacation month of July, the share of rooms rented to leisure travelers increased; also, as opposed to business travelers, leisure travelers tend to share rooms. Facts about Stockholm’s tourism industry 2008 25 Hostels occupancy rate was high – 58 percent in the city and 47 percent in the county as a whole. At times during the summer, the occupancy rate reached 80 percent in the city and 64 percent in the county. In 2007, lodging revenues for the county’s hostels were up by 12 percent to 128 million kronor (not including VAT and breakfast) compared to 2006. In the summer of 2007, a maximum of 58 hostels were open in Stockholm County, of which most (38) were located outside of Stockholm City. In January, only 37 hostels were open in the county, of which 15 were in the city. Most hostels are rather small and spread out across the county. The share of occupied beds fluctuates considerably throughout any given year. In 2007, the average Diagram 9a. Capacity, occupancy rate, and lodging revenues for hostels 2003–2007, Stockholm County Diagram 9b. Capacity, occupancy rate, and lodging revenues for hostels 2003–2007, Stockholm City Sources: Nutek and SCB Sources: Nutek and SCB Bed capacity per day Occupied beds per day (occupancy rate, %) Bed capacity per day Occupied beds per day (occupancy rate, %) Revenues (SEK million) 160 Revenues (SEK million) 160 Number 4,000 3,500 140 3,500 140 3,000 120 3,000 120 2,500 100 2,500 100 2,000 80 2,000 80 60 1,500 40 1,000 43% 43% 47% 26 Facts about Stockholm’s tourism industry 2008 2007 2006 0 2005 500 0 2004 20 0 2003 500 60 56% 50% 52% 53% 58% 40 20 0 2007 42% 2006 45% 2005 1,000 2004 1,500 2003 Number 4,000 Lodging revenues decreased somewhat during the year, to 16.7 million kronor (not including VAT and breakfast). In 2007, Stockholm County was home to 9 vacation villages, which catered almost exclusively to Swedish visitors. Most of the vacation villages are located in the archipelago. For the most part, the cabins are fully occupied during the summer months, while the occupancy rate in the spring and fall is considerably lower. On average, 40 percent of the cabins were rented during the year. Camping Diagram 10. Capacity, occupancy rate, and lodging revenues for vacation villages, Stockholm County Sources: Nutek and SCB Number 100 Capacity per day Occupied cabins per day (occupancy rate, %) Revenues (SEK million) 25 80 20 60 15 40 10 38% 38% 20 37% 34% 40% 5 2007 2006 2005 0 2004 0 2003 mber Vacation villages The number of overnight stays at the county’s campgrounds exceeded one million in 2007. This means that slightly more than one in ten commercial overnight stays took place at one of the county’s 20 or so campgrounds. Even so, camping is less widespread in Stockholm than it is in other parts of the country. Stockholm accounted for a little over 5 percent of the camping nights in the country, while the county’s total share of commercial overnight stays was at 19 percent. Swedes accounted for eight of 10 guest nights at the county’s campgrounds. Among foreign campground guests, German tourists occupied a unique position, with 9 percent of the guest nights, followed by the Dutch with not quite 3 percent. Three out of four overnight stays were in trailers, which is about the same proportion as in the country as a whole. Compared with the rest of the country, Stockholm had a somewhat higher share of overnight stays in campers and fewer nights in cabins. Facts about Stockholm’s tourism industry 2008 27 Why people travel to Stockholm – leisure travel/business travel Stockholm is very attractive to visitors as both a tourist and business destination. In the last decade, the leisure travel market has increased by 75 percent and business travel by almost 450,000 hotel nights compared with the last business boom. As a metropolitan region, Stockholm has tremendous appeal as both a tourist and business destination. The city is home to a rich cultural life and an extensive selection of international events, restaurants and shopping opportunities, and most are also within easy reach by subway or bus or on foot. At the same time, Stockholm is Scandinavia’s most important city for business, with the highest representation of multinational companies, the biggest stock market and many strong profile areas, including banking and finance, ICT and life science clusters. With its excellent accessibility and good cost position, Stockholm has developed into a very popular choice for congresses and leisure travel. In 2007, the leisure travel market in Stockholm County amounted to approximately 5 million overnight stays in commercial accommodations 28 Facts about Stockholm’s tourism industry 2008 (hotels, hostels, vacation villages and campgrounds). To this can be added close to 15 million overnight stays in other types of accommodations, which were used primarily by leisure travelers. The number of overnight hotel stays by leisure travelers totaled just over 3.4 million, of which 2.7 million were in Stockholm City. This represents an increase of 73 percent since 1997. All told, business travelers spent 4.2 million nights at the county’s hotels during the year; of this number, 2.5 million were in Stockholm City. This represents an increase of 7 percent compared with 2006 and almost 450,000 more overnight stays than during the last business boom. Five million visitors spent only one day in Stockholm, which translates to an additional 14,400 people per day. Of these, 3.6 million were leisure travelers and 1.4 million were business travelers. Diagram 11.Overnight stays by business and leisure travelers at hotels 1998–2007, Stockholm County and City (in thousands) STO C KH O LM COU NTY Source: Resurs Business 4,500 S TOCKHOLM S CI TY Business Leisure Leisure 4,000 3,500 3,000 2,500 2,000 1,500 1,000 500 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 0 Table 10. Overnight stays in hotels by business and leisure travelers 1998, 2003–2007, Stockholm County and City (in thousands) Source: Resurs 1998 2003 2004 2005 2006 2007 STOCKHOLM COUNTY Business travelers 3,559 3,158 3,231 3,499 3,910 4,193 Business 2,221 1,940 2,052 2,282 2,509 2,759 Conference 1,338 1,218 1,179 1,217 1,401 1,434 2,354 2,782 3,045 3,231 3,344 3,429 Group 997 1,059 1,122 1,126 1,016 940 Leisure 1,357 1,723 1,923 2,105 2,328 2,489 1,920 1,789 1,873 2,030 2,308 2,530 1,645 1,465 1,554 1,715 1,879 2,071 275 324 319 315 429 459 1,916 2,247 2,429 2,581 2,634 2,686 Leisure travelers STOCKHOLM CITY Business travelers Business Conference Leisure travelers Group 689 746 780 833 735 663 Leisure 1,227 1,501 1,649 1,748 1,899 2,023 Facts about Stockholm’s tourism industry 2008 29 International meetings and congresses Stockholm is one of the world’s most popular meeting destinations. Hundreds of association meetings and congresses bring hundreds of thousands of visitors to Stockholm annually. 100 80 60 40 20 2007 0 2006 In 2007, 119 association meetings took place in Stockholm. This was the largest number of such meetings in the period beginning in the year 2000. Stockholm attracted almost 60,000 congress attendees during the year. A little over half attended medical congresses, while congresses with a focus on business and industry drew 21 percent. The number of congress attendees fluctuates somewhat from year to year. The past year was one of the better ones in the 2000s. On average, each congress attendee stays in the city for four days and spends a total of 16,000 kronor. 120 2005 Association meetings Source: Stockholm Visitors Board 140 2004 The marketing of Stockholm as a site for international corporate meetings began in 2004. Interest in Stockholm as a destination has increased markedly among international companies, and more and more are holding their meetings in Stockholm. The number of inquiries during the year rose by over 100 percent compared with previous years. Diagram 12. International congresses in Stockholm, 2003–2007 2003 Corporate meetings and incentive travel Diagram 13. International congress attendees in Stockholm, 2003–2007 (in thousands) Source: Stockholm Visitors Board 70 60 50 40 30 20 10 30 Facts about Stockholm’s tourism industry 2008 2007 2006 2005 2004 2003 0 Diagram 14. International congress overnight stays in Stockholm, 2003–2007 (in thousands) Source: Stockholm Visitors Board 350 300 250 200 150 100 50 2007 2006 2005 2004 2003 0 Diagram 15. International congress attendees, by subject area, in Stockholm, 2007 Source: Stockholm Visitors Board Other, 8% Meeting and congress capacity Stockholm has considerable capacity for meetings and congresses. Stockholm International Fairs is northern Europe’s biggest congress facility, and the centrally located Stockholm City Conference Centre is one of Scandinavia’s largest. In addition, the city is home to many conference hotels, universities and institutions of higher learning, all with the capacity for both large and small conferences. During the year, Stockholm International Fairs arranged 86 fairs, which attracted 800,000 visitors, and over 2,900 congress arrangements, which brought in more than 400,000 visitors. Comparable figures for the Stockholm City Conference Centre were slightly more than 1,700 conference arrangements and congresses, with just over 100,000 participants. County and municipality, 8% Industry/ business, 21% Medicine/ psychology, 53% Technology/ statistics/ chemistry, 10% Facts about Stockholm’s tourism industry 2008 31 Stockholm attractions Stockholm’s rich variety of sightseeing options, which include popular arenas, facilities, theater, music and dance performances, drew 23 million visitors in 2007. In 2007, there were around 23 million visits to sights and attractions in Stockholm County. Eight of these attracted more than one million visitors each. Most popular, with over 1.3 million visitors each, were Kulturhuset, Globen and Skansen. As in previous years, Vasamuseet was the most popular of the county’s 60 or so museums, with 32 Facts about Stockholm’s tourism industry 2008 over one million visitors, followed by Nationalmuseum and Naturhistoriska riksmuseet. The city is home to ten art museums and 90 art galleries. The city’s theaters also attracted many visitors in 2007. Stadsteatern and Dramaten were in a class by themselves in terms of the number of visitors and performances. Table 11. The 50 most popular attractions in Stockholm County, 2007 Source: Stockholm Visitors Board Number of visitors Number of visitors 1 Kulturhuset 2,680,148 26 Kungliga Dramatiska Teatern 250,419 2 Globe Arena 1,407,026 27 Aquaria Vattenmuseum 249,225 3 Skansen open-air museum 1,380,851 28 Akvariet/Skansen 243,481 4 Boat tours Strömma Kanalbolagen 1,300,000 29 Solvalla race track 235,000 5 Stockholm International Fairs 1,255,373 30 Stadsmuseum 229,434 6 Eriksdalsbadet swimming complex 1,160,132 31 Royal Palace, State apartments 221,798 7 Gröna Lund amusement park 1,113,000 32 Stockholms Stadion 211,473 8 Vasamuseet 1,067,397 33 Nordiska museet 210,624 9 Royal Palace, total 586,709 34 Taxinge Castle 200,000 10 Råsunda 582,087 35 Medelhavsmuseet 193,383 11 Storkyrkan cathedral 450,000 36 Hågelbyparken 180,000 12 Tom Tits Experiment 440,412 37 Kungliga Operan 174,643 13 Casino Cosmopol 401,834 38 S:t Clara Church 160,000 14 Cirkus 400,000 39 Parkteatern 146,220 15 Junibacken museum 400,000 40 Postmuseum 142,234 16 Sydpoolen water adventure park 398,755 41 S:t Jakobs Church 140,000 17 Nationalmuseum 371,912 42 Etnografiska museet 138,417 18 Stadsteatern 355,956 43 Bergianska trädgården 138,150 19 Naturhistoriska riksmuseet 325,596 44 Royal Palace, the Royal Armoury 131,170 20 City Hall 311,597 45 Torekällbergets museum 130,000 21 Moderna Museet 303,783 46 Berwaldhallen 130,000 22 Cosmonova 303,358 47 Nobelmuseet 128,100 23 Tekniska museet 297,574 48 Dansmuseet 127,970 24 Steninge Castle & Kulturcenter 264,697 49 Drottningholm Palace 126,500 25 Kaknästornet Tower 259,500 50 Royal Palace, Treasury 121,523 Facts about Stockholm’s tourism industry 2008 33 Events in Stockholm Stockholm is a major event city. Every day, hundreds of events attract millions of visitors to the city annually. Many of these events draw national and international media attention as well. Every day, a large number of national and international events within the areas of sports, entertainment, culture and fairs take place in Stockholm. Many events recur frequently, while others are of more unique character. However, they all have one thing in common: they entice many people to visit the city. More than nine out of ten visitors travel to the city for events such as Iron Maiden, the Stockholm International Horse Show and the Elitloppet race. The Cultural Festival and Taste of Stockholm are examples of events that attract primarily the Stockholm public. The Elitloppet race, the Tjejmilen (a 10K race for women) and the Stockholm International Horse Show are among the events that generate considerable revenues from visitors to Stockholm. Table 12. Key ratios for a number of events in Stockholm 2006/2007 Source: Stockholm Visitors Board Number of attendees Unique visitors Share of visitors from other places Iron Maiden 27,236 26,481 65% 17,212 1,924 33 98% 32 23 Stocholm Horse Show 67,513 28,210 58% 16,362 4,179 68 95% 65 46 7,679 5,500 62% 3,410 7,285 25 90% 22 16 Handball – EC Unique visitors from other places Expenses per person during the stay (kronor) Total expenses per visitor (SEK m) Share of visitors who came to Stockholm specifically for the event Expenses per visitor who came to Stockholm specifically for the event (SEK m) Annual impact on employment LG Hockey Games 41,310 33,247 51% 16,956 2,998 51 85% 43 31 Elitloppet Race 47,738 32,396 62% 20,086 4,648 93 95% 89 63 iu 250,000 12% 30,000 5,165 155 8% 12 9 Taste of Stockholm Community Sing at Skansen 42,000 42,000 49% 20,580 3,934 81 45% 36 26 DN Gala 15,319 15,319 47% 7,200 2,788 20 85% 17 12 Tjejmilen Race 21,575 21,575 63% 13,592 5,767 78 89% 70 50 Scandinavian Masters 113,200 94,728 41% 38,838 2,151 84 86% 72 51 Stockholm Cultural Festival 300,000 100,000 16% 16,000 5,230 84 6% 5 4 Melodifestivalen iu 30,102 46% 13,847 2,746 38 93% 35 25 Floorball – WC iu 13,000 75% 9,750 4,552 44 96% 43 30 Stockholm Pride iu 10,800 38% 4,104 5,625 23 92% 21 15 iu = information unavailable 34 Facts about Stockholm’s tourism industry 2008 Stockholm on the water The city’s waterways lead to Stockholm’s expansive archipelago, with its 30,000 or so islands, islets and rocky reefs. Annually, hundreds of thousands of Stockholmers and tourists have their vacation in the archipelago. Waxholm Steamboat AB and Strömma Kanalbolaget are the main shipping companies that traffic Stockholm’s waters. Waxholm Steamboat AB also manages the Djurgårdsfärjan ferry, while Strömma Kanalbolaget arranges day and evening trips in the archipelago and on Lake Mälaren. In 2007, the number of passengers who traveled on the archipelago boats decreased by not quite 5 percent to a little over 3 million, while port traffic remained at the 2006 level. Pleasure boats During the period May–September, 500,000 visitors spent the night on the 143,000 pleasure boats that called in at the archipelago’s most popular natural harbors. By far, the most popular area for pleasure boats was the Storö–Bockö–Lökaö nature preserve, with just over 145,000 visits. Diagram 16. Passengers on the Waxholm Steamboat AB & Strömma Kanalbolaget, 2003–2007 (in thousands) Diagram 17. Passengers per month 2007, Waxholmsbolaget (in thousands) Sources: Waxholm Steamboat AB & Strömma Kanalbolaget Source: Waxholm Steamboat AB Archipelago traffic Archipelago traffic Port traffic 3,500 Port traffic 500 3,000 400 2,500 300 2,000 1,500 200 1,000 100 500 0 Dec Oct Nov Sep Jul Aug Jun Apr May Mar Jan Feb 2007 2006 2005 2004 2003 0 Facts about Stockholm’s tourism industry 2008 35 How long visitors stay The length of a sojourn varies, depending on the purpose of the visit and where the visitor stays. On average, overnight visitors spend 2.6 nights in the county and somewhat less time in the city. The length of stay for visitors to Stockholm does not normally fluctuate markedly from year to year. It is usually around 2.6 nights long for the county and 2.1 nights for the city. Those whose lodgings are a pleasure boat or a campground in the city stay the longest, on average 7.6 and 5 nights, respectively. Visitors with hotel accommodations stay for the shortest period of time – on average, 1.8 nights in the county and 1.7 nights in the city. Diagram 18. The average number of nights that visitors stay in various types of accommodations in Stockholm City and County, 2007 Source: Resurs Stockholm County Stockholm City Overnight trips total Hotel Other accommodations Relatives and friends Own vacation cabin/apartment Camping Cabin, rented privately Pleasure boat 0 36 Facts about Stockholm’s tourism industry 2008 1 2 3 4 5 6 7 8 Nights per trip What visitors spend Hotel guests and, of that group, business travelers, spend the most money per day during their stay in Stockholm. This is also the category of travelers that has increased its daily expenditures the most. Visitors who stay at hotels during their sojourn in Stockholm spend the most money. On average, hotel guests in the county spent 1,866 kronor per day, and just over half of that amount went to accommodations. Among hotel guests, there were significant differences between leisure and business travelers – they spent 1,433 kronor and 2,220 kronor per day, respectively. However, the differences vis-à-vis visitors who stay in other types of accommodations are even more apparent. Daily consumption for people who stayed on pleasure boats, for example, was less than a tenth of that of hotel guests. While the daily consumption of hotel guests increased by 12 percent compared with 2006, outlays by those living in other types of accommodations – commercial or private – remained at nearly the same level as last year. Table 13. Consumption per visitor and day in Stockholm County and City, 2007 Stockholm City’s figures are in parentheses Source: Resurs SEK Hotel Comparison 06/07, % 1,866 (1,944) 12 (15) Business trips 2,220 (2,430) 10 (16) Leisure trips 1,433 (1,486) 15 (13) Vacation village 511 iu 0 iu Camping 295 (295) 0 (0) Hostel 420 (419) 0 (0) Vacation cabin 197 iu 0 iu Relatives/friends 352 (414) 2 (–11) Pleasure boat 141 (143) –22 (–23) Other 943 (943) 25 (19) Day visitors 508 (617) 5 (10) iu = information unavailable Facts about Stockholm’s tourism industry 2008 37 38 Facts about Stockholm’s tourism industry 2008 Economy and employment Facts Factsabout aboutStockholm’s Stockholm’stourism tourismindustry industry2008 2008 39 Economy and employment The tourism industry is vital for Stockholm’s economy and employment. Visitors to Stockholm spend 22 billion kronor and create employment for 18,500 people. Revenues Revenues from the tourism industry in Stockholm County increased by 5 percent compared with 2006 to almost 22 billion kronor. Visitors to Stockholm City accounted for two-thirds of this amount – close to 15 billion kronor. Thus, Stockholm accounted for 28 percent of Sweden’s total tourism industry revenues of approximately 80 billion kronor. The increase in revenues can be attributed primarily to accommodations at commercial lodging establishments and, above all, to hotel guests. Revenues from hotel guests rose by 18 percent compared with 2006 and even more in Stockholm City. Revenues from campground and hostel guests also increased. The fact that overnight stays in private accommodations and day visits developed poorly during the last year is also mirrored in lower revenues from these categories of visitors. In Stockholm County, visitors generated the greatest revenues in the accommodation and restaurant branches, followed by shopping. Com- Table 14. Tourist revenues* by type of accommodation 1998, 2003–2007, Stockholm County (SEK million) Source: Resurs 1998 2003 2004 2005 2006 2007 6,380 7,876 9,259 10,529 12,052 14,222 Business travelers 4,453 4,774 5,395 6,787 7,878 9,308 Leisure travelers 1,927 3,103 3,864 3,742 4,174 4,914 Hotel Vacation village 40 46 49 46 51 45 Camping 96 201 200 247 286 301 Hostel 71 174 203 232 234 251 6,587 8,297 9,711 11,054 12,623 14,819 429 668 836 788 719 712 3,028 4,526 4,740 4,121 4,616 3,647 45 95 103 88 97 99 850 787 685 399 125 164 Commercial Vacation cabin Relatives/friends Pleasure boat Other accommodations Day visit Other Total Of which Stockholm City 2,840 3,214 2,985 2,373 2,677 2,537 7,192 9,290 9,349 7,769 8,234 7,159 13,777 17,587 19,060 18,823 20,857 21,978 8,393 10,961 12,069 12,208 13,688 14,766 * Including VAT 40 Facts about Stockholm’s tourism industry 2008 Diagram 19. Revenues* from visitors 1998–2007, Stockholm County (SEK million) Source: Resurs Commercial accommodations Day visits Other accommodations 16,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 0 *Including VAT pared with 2006, it was primarily lodging outlays that increased. Five years ago, lodging accounted for 25 percent of the average visitor’s expenses. In 2007, this share had increased to over 30 percent. Revenues in the entire travel and tourism industry* in Stockholm County increased by 4 percent to 102 billion kronor compared with 2006. In Sweden, revenues from the travel and tourism industry were calculated to be 215.5 billion kronor for the year 2007. Diagram 20. The tourist krona in Stockholm County, 2007 Source: Resurs Activities, 5% Lodging, 36% Shopping, 20% Transportation, 9% Groceries, 5% Restaurants, 25% * Including outbound tourism (SEK 62 billion); fairs and exhibitions (SEK 0.85 billion); and regional shopping (SEK 16.7 billion) Table 15. Revenues* generated from tourists by branch 1998, 2003–2007, Stockholm County (SEK million) The tourist krona in Stockholm County 2007 Source: Resurs Lodging Groceries 1998 2003 2004 2005 2006 2007 3,938 4,802 5,352 6,043 6,707 7,922 998 1,499 1,535 1,454 1,279 1,145 Restaurants 3,209 3,835 4,366 3,840 5,039 5,495 Transportation 1,993 2,403 2,237 2,245 2,267 2,031 Shopping 2,974 4,087 4,443 4,284 4,434 4,342 675 962 1,126 958 1,131 1,043 13,777 17,587 19,060 18,823 20,857 21,978 8,393 10,961 12,069 12,208 13,688 14,766 Activities Total Of which Stockholm City * Including VAT Facts about Stockholm’s tourism industry 2008 41 Employment Congresses In 2007, the tourism industry’s revenues in Stockholm County corresponded to slightly fewer than 18,500 full-time equivalents (FTEs), of which 12,200 worked in Stockholm. Employment was greatest in the lodging and restaurant branches, with 6,900 and 6,300 FTEs respectively. International congresses constitute a significant source of income for Stockholm’s tourism industry. It is estimated that every congress delegate spends between 3,300 and 4,200 kronor per day, and that in 2007, international congresses in Stockholm generated revenues totaling close to one billion kronor.* From a ten-year perspective, employment for the tourism industry has increased by 30 percent in the county and 42 percent in the city. This can be compared with the total employment development in the county of 16 percent and of 21 percent in the city. Lodging and restaurants are those branches that have increased the most in both the county and city. Tax revenues Revenues generated by visitors to Stockholm County in 2007 resulted in a tax base that corresponded to tax revenues of just over 2.8 billion kronor for the county’s municipalities and county councils. The corresponding figure for Stockholm City was just over 1.8 billion kronor. The county councils’ share of tax revenues in both the county and the city was approximately 40 percent. The tax base is calculated on income taxes of those directly or indirectly employed in the tourism industry. In addition, the tourism industry generated VAT and other tax revenues for the state. Cruises Spending by passengers on international cruise ships that visited Stockholm is estimated to be approximately 250 million kronor in the city*. The largest share of revenues came from passengers who began or ended their trips in Stockholm. On average, they spent just over 3,000 kronor per person. Events Events are very important for Stockholm. It is estimated that tourists who come to Stockholm to attend events spend approximately 4.5 billion kronor in the city. Fairs and cultural events are the two strongest areas – each brings in 1.5 billion kronor in revenues. The remaining 1.5 billion kronor are equally divided among music/concerts, sports events, and city and special arena events. * Estimated revenues for 2007 based on a 2005 study. Table 16. Employment (number of FTEs) generated from tourists 1998, 2003–2007, Stockholm County Source: Resurs 1998 2003 2004 2005 2006 483 614 613 562 480 397 Restaurants 5,116 5,093 5,648 4,812 6,138 6,252 Transportation 1,978 1,986 1,803 1,751 1,718 1,491 Shopping 1,778 2,075 2,198 2,052 2,064 1,993 Activities 1,244 1,480 1,688 1,390 1,595 1,425 Lodging 5,231 5,314 5,751 6,147 6,540 6,916 15,830 16,562 17,701 16,714 18,535 18,474 9,428 10,221 11,037 10,734 12,096 12,216 Groceries Total Of which Stockholm City 42 Facts about Stockholm’s tourism industry 2008 2007 Facts about Stockholm’s tourism industry 2008 43 Stockholm Visitors Board Stockholm Visitors Board, SVB, is a subsidiary of Stockholm Business Region, SBR, which is owned by Stockholm Stad. SVB operates in four business arenas: leisure travel, meetings and congresses, events and tourist services. Leisure travel Stockholm is a favorite destination of leisure travelers and today, city break travel is the fastest growing travel segment in the Western world. The fact that Stockholm is perceived as an interesting leisure travel destination is a prerequisite for business travel to continue to increase as well. In order to increase the number of leisure travelers to the Stockholm region, SVB is carrying out directed marketing on prioritized markets, beginning with Sweden, Norway, Denmark and Finland and metropolitan areas in Europe, Japan, China and the United States. The Leisure Travel arena also focuses on educating foreign travel agents and tour operators, participating in fairs and workshops, providing service to the foreign press and making material about Stockholm as a travel destination available to travel vendors. In 2007, this component met with close to 2,000 travel agents and 700 journalists who came to Stockholm for a study visit. SVB often works side by side with many different players. One successful example is the Stockholm Cruise Network, founded by SVB, Ports of Stockholm, the Swedish Civil Aviation Authority and SAS Airlines. About 50 companies work together to sell Stockholm as a cruise destination. Another important collaborative project is Stockholm Access, whose purpose is to increase the number of direct flights to Stockholm. In this project, SVB is collaborating with Stockholm Business Region Develop- 44 Facts about Stockholm’s tourism industry 2008 ment, the Swedish Civil Aviation Authority, Visit Sweden, and the Invest in Sweden Agency. Meetings and congresses Today, Stockholm is a popular meeting and congress destination. Over 100 international congresses take place in Stockholm every year, and interest in this destination among international organizations and companies is growing steadily. Together with a little over 130 companies in Stockholm, the department Meetings and Congresses manages two partnership projects, whose task is to market Stockholm as a destination for international corporate meetings and congresses. Meet Stockholm was formed in 2004 with the aim of increasing the number of international corporate meetings in Stockholm. Its target group is made up of agents on selected markets in Europe and selected parts of the United States. Congress Stockholm, which has been active since 1991, concentrates its efforts on convincing international organizations to hold their congresses, known as association meetings, in Stockholm. Its primary target group is organizations based in Europe. Congress Stockholm and Meet Stockholm participate in a number of international fairs and workshops in Europe; they also arrange their own events and activities, sometimes in collaboration with Visit Sweden. In addition, every year they organize 10 to 15 study trips to Stockholm for agents and representatives of international organizations. Events Stockholm is famous for its events. On average, hundreds of events, big and small, take place in the city every day. Many of the events are significant internationally and thus receive considerable media attention, which is a vital component in the marketing of Stockholm. Events are also important from an economic point of view, as they increase the demand for goods and services. Tourism revenues from events in Stockholm City amounted to approximately 4.5 billion kronor in 2007. The Events arena will work to build up Stockholm as an event city with a goal to making it northern Europe’s leading events destination. This task includes enlisting international events within the areas of sports, entertainment, culture and fairs to come to Stockholm, as well as developing those that already take place here. The work has two areas of concentration: a service- and pilotfunction and the Event Stockholm project. The main task of the pilot function is to make it easier for arrangers to put on events in Stockholm by working closely with the appropriate authorities, landowners, and municipal companies and administrations. In addition, the pilot function provides advice and works with the existing events. Event Stockholm is a joint project with partners from the business community. The main tasks of the project, which was instituted last year, are to market Stockholm as an event city and to lobby arrangers to bring international events to Stockholm. entice them to come here in the first place. Tourist Services manages Stockholm’s tourist offices (the Stockholm Tourist Centre and the seasonal tourist offices at cruise ports), Stockholm panels, and the education of front office personnel. The Stockholm Card, Europe’s first city card and a marketing tool for the city, offers free admission to more than 75 museums and attractions, free travel on local transportation, free sightseeing on boats, and many special offers. Other assignments of Tourist Services is to educate and license guides and to run a reservation-department for guides and transportation. Today there are 430 guides who, together, have a command of 30 different languages. The Stockholm Tourist Centre is designed to meet the high demands of visitors for service and information and to transmit the vision of a meaningful experience and meeting place. The centre is an attraction in itself, one whose radiant atmosphere mirrors Stockholm as a modern, pulsating city filled with culture, fashion, design, IT, music, food and entertainment. Tourist Services has expanded its visitor service through Stockholm panels, interactive information stations located around the city. With the new Live Chat function, visitors can ask questions of knowledgeable individuals and get answers onthe-spot. Tourist Services is working strategically to meet visitors’ demands for a high quality service. In collaboration with the LFV, we have a strategic airport and tourist information component, the Arlanda Visitor Center, at Stockholm–Arlanda Airport; it is based on the same concept and visions as those of the Stockholm Tourist Centre. Tourist services Excellent tourist service is a prerequisite in Stockholm’s efforts to become northern Europe’s leading tourism destination. It is just as important to take care of visitors once they are here as it is to Facts about Stockholm’s tourism industry 2008 45 Photographs Yanan Li, pp. 1, 27, 32, 38, 43, 46. Bruno Ehrs, p. 2. Cilla Lundqvist, p. 3. Peter Nordahl, pp. 4, 45. Matton, p. 6. Shutterstock, pp. 8, 10, 48. Mikael Sjöberg, pp. 12, 28, 36, Clarion Hotel Sign, pp. 21, 23, 31. Hotel Diplomat, p. 24. Richard Ryan, pp. 26, 37, 48. Nicho Södling, pp. 36, 48. Olof Holdar, p. 37 Facts about Stockholm’s tourism industry 2008 47 Stockholm – The Capital of Scandinavia There are many reasons why Stockholm is Scandinavia’s obvious capital city. One is that Stockholm is positioned at the heart of the region and enjoys the benefits of a world-class transportation structure. Another is that Stockholm is the largest city in the largest country in Scandinavia. It is also where you will find the most multinational companies, the biggest stock exchange and, not least, the most visitors. People come to Stockholm for the food, the design and the music. Stockholm also offers a unique range of art galleries and museums, and every December, the eyes of the world are on Stockholm and the Nobel Prize ceremony. Welcome to Stockholm – The Capital of Scandinavia. Stockholm Visitors Board P.O. Box 16282 SE-103 25 Stockholm, Sverige Ph +46 8 508 28 500 Fax +46 8 508 28 510 [email protected] www.stockholmtown.com