Foodservice August 2011
Transcription
Foodservice August 2011
For the professional chef and restaurateur august 2011 PRINT POST APPROVED PP255003/00502 The new gUArd Exclusive with the front of house team behind the success of Porteno and Bodega Wilson dishes up Winners of the Electrolux Eugenio Maiale and Luke Randall 18 Daniel 22 28 his five spiced duck Appetite for Excellence showcase the versatility of goat FSN August 2011 cover.indd 1 29/07/11 9:48 AM FSN_RIVIANA_FP_002.indd 2 28/7/11 11:11:13 AM FOODSERVICE AUGUST 2011 03 inside AUGUST 2011 Features 10 A loyal following Brand loyalty is one thing, but using a loyalty program is another kettle of fish. Ellen Ann Durey investigates the role of loyalty programs in the foodservice arena. 14 Family ties, Full house Family is a binding unit in society. In business, it can play the same role. At Bodega and Porteno, two of Sydney’s hottest restaurants, family has been the guiding force. Yasmin Newman investigates. 20 A Huxtable at heart This month Huxtable’s Daniel Wilson pours his heart out on a plate with a Masterclass that would warm the coldest of souls. 24 cover Porteno and Bodega’s Sarah Doyle, Rachael Doyle and Joe Valore. Photography by Anthony Huckstep. Electrolux Appetite for Excellence The winners of the 2011 Electrolux Appetite for Excellence are in, and we profile all those doing Australia’s industry proud. plus 30 No kidding around A tavola’s Eugenio Maiale and Luke Randall showcase of one of the most underutilised meats in the country - goat. 34 Avocado Don’t be fooled into thinking avocados are only useful in the breakfast and lunch trade. As Matteo’s Brendan McQueen explains, it has many culinary applications. regulars 10 Burning issue 12 Comings and Goings 14 Dining 18 Management 20 Masterclass 30 Chef Challenge 34 Produce 36 Mouthful industry Special Fine Food Australia lift out We preview Australia’s premier exhibition for the foodservice industry. Inside.indd 3 8 Sydney gets a craving for South America 8 Wilkinson ordained southern sandwich king 9 Consumers demand more transparency 28/7/11 11:12:16 AM 4 FOODSERVICE AUGUST 2011 rant Fear, loathing and flying high I’ve obviously sided with the devil on far too many occasions. Methinks the big guy in the sky has had his fill of my nonsensical hedonistic rantings because fate has been taking me for a ride. After being smoked outta Melbourne by the ash cloud (rant, July 2011), I found myself screaming defiantly to the heavens at Port Lincoln Airport on hearing the news my flight to Adelaide would be delayed. Granted, plane delays are as common as dude food these days, but this had deeper ramifications. The imposition meant I’d miss my connecting flight, the last flight of the eve, back to Sin city (Sydney). Now, don’t get me wrong, Adelaide ain’t a bad place but I had a hankering for my girl Friday’s Hainanese chicken rice and a bit of stick foraging with our new recruit Rhett Butler. So, as I’d attempted in Melbourne last month, I clicked my heels, but again, no dice... (I’ll have to invest in some shiny red high heels). After throwing all of my toys out of the pram, emergency accommodation was arranged as I sat sulkingly over SA skies contemplating a night of face-stuffing and food comas before my red eye to the land of the living. EDITOR Anthony Huckstep (02) 9213 8335 [email protected] ContributORs Tony Eldred John Susman Jonathan Kaplan Yasmin Newman Rant.indd 4 NATIONAL ADVERTISING MANAGER Adam Cosgrove (02) 9213 8241 mobile: 04501 564 655 [email protected] ADVERTISING PRODUCTION CO-ORDINATOR: John Viskovich (02) 9213 8215 [email protected] Touchdown in Adelaide and I rang the free shuttle number provided. Within minutes a jovial woman arrived in a van to drive me to the ‘hotel’. “You can sit up front if you like, we’re pretty friendly round here,” she said. “My parents own the motel,” she continued. ”Motel?” I inquired. “Yep motel, and I’m the chef and driver,” she informed me. “Chef and driver?”.... We arrived at our destination painfully themed on the 70s - evidently more incidental than intentional. After a side glance at the crowd in said driver/chef’s bar and restaurant, I checked in my bags and caught the next tail wind outta there for a feed. Serial killers, anecdotally, might be more common to South Australia than plane delays, but surely this motel was lifting the average for the state. Coincidentally that morning musselman Pugs had raved about the food and ‘tude of Adelaide’s Gauchos Argentinian Restaurant. A friendly face welcomed me into a room bursting at the seams with punters who were onto a good thing. Lone diners are often invisible in a party place, but not at Gauchos, my affable waitress - Peta - had me CIRCULATION MANAGER Lamya Sadi Group Production MANAGER Matthew Gunn GROUP ART DIRECTOR Ana Maria Heraud PUBLISHER Helen Davies STUDIO MANAGER Caroline Milne SUBSCRIPTION MANAGER Martin Phillpott DESIGNER Caroline Milne seated, imbibing and perusing the menu before I could say chimichurri. Genuine recommendations, offers to try wine before you buy, and when I expressed disappointment that I couldn’t sink my teeth into a dish designed for two, Peta smiled and said, “let me see what I can do.” Chef Chris Robinson’s carnival of the flesh arrived shortly after, encompassing a veritable noah’s ark of slow-cooked (on the parilla) friends getting cosy on the plate. Lamb chops, pork belly, sweetbread, kidney, quail, black pudding, chorizo, pinchitos, a side of spuds and chimichurri on tap. Did I mention a food coma? The feast reminded this bestial lone diner why we go to restaurants in the first place - for an experience that delivers a full belly and a happy heart, that, for a brief moment allows one to forget all the worries in the world. What flight delay? Anthony Huckstep – Editor SUBSCRIPTIONS Call 1800 807 760 [email protected] SUBSCRIPTION RATES 1 year 2 year 3 year 1 year (overseas) NZ ASIA ROW $88.00 $158.40 $211.20 $105 $120 $160 FOODSERVICE NEWS is published by Yaffa Publishing Group Pty Ltd ABN 54 002 699 354 17-21 Bellevue Street, Surry Hills NSW 2010. Ph: (02) 9281 2333 Fax: (02) 9281 2750 All mail to: GPO Box 606, Sydney NSW 2001. ISSN 1328-9039. Member Circulations Audit Board. 28/7/11 11:12:46 AM Mayonnaise Guaranteed results, every tiMe! ready to use Great taste For Further inForMation or product saMples on the KraFt Foodservice ranGe, please contact your state sales ManaGer : NSW Kay (02) 8887 9529 or Miray (02) 8887 9530 | VIC/TAS scott (03) 9676 5442 | QLD heather (07) 3442 1221 | SA Michael (08) 8131 3600 | WA JaKub (08) 9230 0811 visit our website at WWW.krAfTfooDSerVICe.Com.Au FSN_KRAFT_FP_005.indd 5 28/7/11 11:13:12 AM 06 FOODSERVICE august 2011 Sydney gets a craving for South America The spicy and seductive cuisine of South America will be the focus of this year’s Crave Sydney International Food Festival, which will see a haggle of internationally renowned chefs hitting our shores. The festival will also encompass hundreds of city and regional food events for the entire month of October. “South America is home to some of the hottest chefs in the world,” said festival director Joanna Savill, “We have been lucky enough to entice the best of the best to come and share their love of food with us in Sydney. We also have some fantastic local chefs and businesses who create authentic South American food - with terrific local ingredients, of course.” The festival’s signature event World Chef Showcase (1-2 October) will see some of the biggest stars on the international culinary stage, and the coolest next generation chefs – share their skills and passion in intimate, interactive sessions at the Hilton Sydney. These include Alex Atala from Brazil, South America’s most cutting-edge chef behind D.O.M. restaurant (World #7); Peru’s leading culinary ambassador Gaston Acurio (World #42); Daniel Patterson from Coi, San Francisco (World #76); David Chang, the toast of New York with his restaurants Momofuku SSam (World #40), and Momofuku Ko (World #65); and Argentinian Mauro Colagreco, whose restaurant Mirazur (World #68) sits on the Cote d’Azur. They will be joined by Gabrielle Hamilton (Prune restaurant, New ABOVE: (Front row) Martin Benn, Elvis Abrahanowicz, Mark Best, Ben Milgate and BEn Shewry, (Back row) Dan Hong, Peter Gilmore, Adriano Zumbo and Neil Perry. York) who has just been named Chef of the Year in the prestigious James Beard awards; Los Angeles’ Vinny Dotolo and Jon Shook – two of the hottest and most irreverent chefs around; and Willie Harcourt-Cooze from London, a chocolate-obsessed TV sensation. Not to be out-done, Australian legends Peter Gilmore (World #26), Ben Shewry (World #53), Mark Best (World #70), Neil Perry, Dan Hong, Matt Moran and Tony Bilson are among the renowned Australian chefs adding a local flavour. Aside from the World Chef Showcase, other signature events at the festival include the Night Noodle Markets, Barbecue Madness and Let’s Do Lunch and much more. Pope Joan’s Wilkinson ordained Southern Sandwich king Former Circa head chef and now co-owner of Pope Joan in Brunswick East, Matt Wilkinson, has been crowned the Southern Final winner of the Great Australian Sandwichship an initiative of the Australasian Sandwich Association (ASA). The Great Australian Sandwichship is the only foodservice competition of its kind in Australia and aims to highlight the work of Australia’s true lunch-time heroes – café workers and sandwich makers – and see who can create the best sandwich. Competing against four of the best sandwich makers from across Australia’s southern states, Wilkinson won narrowly with his own unique Industry.indd 6 take on what constitutes a good sandwich across a number of different categories including best toasted and creative sandwich, along with a wrap and a roll. Laura Neville – Cafenatics, took out Best Wrap with her Bazaar Wrap, which included chickpeas, onion, carrot, tomatoes, herbs and spices and Moroccan chicken, while Jackie Middleton – Earl Canteen was named Best Creative Sandwich, with her Piggy Breakie, which included maple & thyme pork, bubble & squeak, 65 degree egg, pork floss, and crumpets. Wilkinson’s winning sandwiches included The Cornish - shallots, poached chicken, jalepenos and mayonnaise on ciabatta, and Posh Toasted - cooked on the bone leg ham, green tomato relish, swiss cheese, grated Egmont, cream cheese, white wine, chardonnay vinegar, cornflour and Worchestershire sauce on seeds and grains bread toasted sandwich with Welsh rarebit fondue. “I am extremely proud to have been named as the best sandwich maker from across the southern states of Australia. The competition was extremely strong and the innovation from everyone involved has been amazing to see,” said Wilkinson. “I’m excited to see over the coming months if I will represent Australia at the World Sandwichship.” Matt Wilkinson. 28/7/11 11:14:06 AM 07 industry Westridge is the best, hams down Toowoomba’s Westridge Meats has taken top honours of Australia’s best ham, announced at the 2011 National PorkMark Ham Awards for Excellence during Australian Ham Week (3 – 10 July) - a celebration of Australia’s best, and recognises that the best hams are made from 100 per cent Australian pork meat. According to Australian Pork Limited, 2,600 tonnes of subsidised, foreign pig meat worth $10 million dollars arrives on Australian docks every week from the US, Canada, and Denmark, destined for local small goods makers. Currently 80 per cent of hams sold here are made from imported frozen pork. But Australia’s vague and ambiguous labeling laws make it confusing for consumers to make a simple informed purchasing decision to identify 100 per cent Aussie ham. Australia’s pig farmers have responded with their own label, the Australian PorkMark label, which easily identifies products made from 100 per cent Australian pork, produced in line with Australian health and safety practices. In celebration of Australian Ham Week, the 2011 National PorkMark Ham Awards for Excellence acknowledged the winners of the nationwide quest to name the country’s very best Australian ham. With 121 Australian hams registered for judging for the Awards for Excellence, the judging criteria for both traditional bone-in and boneless hams includes a variety of factors including appearance, texture, aroma and of course, taste. Australia’s Best Ham Westridge Meats, Toowoomba, Qld Boneless 1st Westridge Meats Toowoomba, Qld 2nd Schulz Butchers Angaston, SA 3rd Andrew’s Choice Smokehouse, Laverton North, Vic Traditional Bone In 1st Barossa Fine Foods Elizabeth, SA 2nd Grays Modern Meat Mart Toowoomba, Qld 3rd Thompson’s Fresh Foods, Tas We are couch potatoes who love to eat out The nation is filled with couch potatoes who love to surf the net and dine out regularly, according to the latest Citibank Frequent Dining Survey, which asked respondents to rank their favourite pastimes out of 10. The survey found respondents rated watching television or surfing the net as their favourite pastime with an average ranking of 6.7, closely followed by dining out (6.5) and travel (6.4). According to the survey, Australians eat out regularly, with 88.7 per cent of those surveyed saying they eat out at least once a month, Industry.indd 7 while one in three dine out at least once a week (35.9 per cent) and one in four (23.4 per cent) eat out even more than once per week. According to Madeline O’Connor, director of credit cards Citibank, recent credit card expenditure from Citibank customers supports the finding that Australians are regularly eating out. “In the past, eating out at restaurants was considered a luxury or something you did for a special occasion, but now dining out has become a way of life for most Australians,” O’Connor said. “Our survey also shows that Australians are eating at well-known restaurants with one in five (47.1 per cent) selecting fine dining restaurants as their usual haunt. This might be a result of the popularity of television food programs and the rise of the celebrity chefs,” O’Connor said. Local restaurants are the most frequented dining venues, as chosen by 72.3 per cent of respondents, closely followed by casual dining, which was chosen by 65.2 per cent of those surveyed. Consumers demand more transparency A whopping 76 per cent of Australians want more information about the nutritional content of their out-ofhome meals and will even choose to eat at foodservice establishments that are more transparent about the ingredients they use, according to the inaugural Unilever Food Solutions World Menu Report. The global survey uncovered that when dining out-of-home, Australians are most interested in knowing the fat (64 per cent), MSG (50 per cent) and sugar (49 per cent) content of their meals. Unilever Food Solutions (UFS), the foodservice arm of Unilever, conducted the global study across Australia, US, UK, China, Germany, Russia, Brazil, New Zealand and Turkey. According to nutritionist Catherine Saxelby, the World Menu Report findings highlight a growing need within the Australian food industry. “76 per cent of Australians stated there should be more information about the content of their meals when eating out and a further 50 per cent, stated they are most likely to choose a healthier choice the next time they eat out if they knew the nutritional value and content of their meals,” she said. “While cafes and restaurants are not required by law to display nutritional information in the same way that manufactured foods are, a staggering 88 per cent of Australians did not see nutritional information the last time they ate out of home. “It was also interesting to see that lunch is the meal most frequently eaten out of home. This insight poses an undiscovered opportunity for cafes, restaurants and nutritionists to further explore people’s eating habits and nutrition around lunch,” said Saxelby. More than half of the Australian respondents (55 per cent) believe restaurant operators should be responsible for providing nutritional information when they’re eating out. 28/7/11 11:14:29 AM 8 FOODSERVICE AUGUST 2011 burning issue A loyal following Brand loyalty is one thing, but using a loyalty program is another kettle of fish. Ellen Ann Durey investigates the role of loyalty programs in the foodservice arena. McLean, says a loyalty program won’t cheapen a brand if it is implemented and marketed correctly. McLean has operated a loyalty scheme for four years. She wants to encourage diners to return but also reward those who have supported Bluestone during its 11-year lifespan. The scheme is about giving privileges as much as it is about offering discounts, the latter leading to reputation damage if offered excessively. When Bluestone hit its 10-year anniversary last year, loyalty members were invited to the celebration and received a free bottle of Champagne. claim back $1. They receive a 10 per cent discount on everything and other member-exclusive offers, such as priority entry to events and a free bottle of sparkling wine with birthday bookings. When asked about the impact on the Helm Bar brand, general manager Daniel Altshuler says: “It’s a very competitive industry, so you’ve got to do everything you can to stand out.” “Everyone is watching how much they spend, so if one place is offering discounts and special promotions and another is not, customers notice.” Altshuler could not provide figures to show that return on investment A good restaurant loyalty scheme is a turbo-charged version of the buy-10-get-one-free deals that Many coffee vendors across Australia offer. ABOVE: Helm Bar & Bistro in Sydney has a loyalty scheme where members earn one point for every $1 they spend - it takes 100 points to claim back $1. Burning issue.indd 8 Customer loyalty: it’s the Holy Grail of the restaurant world. Some places have it in spades due to consistently good food and service. Others have to work at it harder. Put it down to a competitive industry, a non-central restaurant location, or financially constrained times, but customer loyalty sometimes has to be encouraged a little – bought, even. Enter the customer loyalty scheme, where punters earn points and rewards, or receive discounts and other special offers in return for their business. The aim is to incentivise customers to return more frequently, preferably spend more, and introduce family and friends to the venue. The ultimate goal is increased profit. A good restaurant loyalty scheme is a turbo-charged version of the buy-10-get-one-free deals that many coffee vendors across Australia offer. But do they work? And what impact do they have on restaurant brands? The owner of Bluestone Restaurant and Bar in Melbourne, Valerie “If you are actually rewarding and giving privileges to your members I think it’s okay,” McLean says. “We do try to offer special things for our members, so they get 10 per cent off every time they dine, we have 20 per cent off on Tuesdays, they get birthday specials … we give our members priority on seating on Valentine’s Day, so it’s more than just trying to be a discount product - it is trying to give privileges.” Bluestone’s loyalty database is not integrated with its point of sale system, so McLean could not provide data to support the scheme’s success. But she says customers do return more often and spend more money. “The amount of revenue it brings back in definitely far outweighs the cost of it,” she says. “In terms of seeing the numbers of VIP discounts we do each week, that has increased.” Helm Bar & Bistro in Sydney has operated a loyalty scheme since it opened in 2008. Members earn one point for every $1 they spend. It takes 100 points to was worthwhile, but insisted it was, saying: “I see the same faces coming back all the time.” He said there were no drawbacks to running the scheme, but conceded there were 1,800 active members out of a membership base of 3,000, so the scheme required more promotion to maximise its potential. McLean says loyalty schemes are quite labour intensive. Managing the program at Bluestone could easily equate to a full-time job. The secret to a good loyalty program is balance: balancing investment – in time and giveaways – with revenue, to maximise profit; as well as balancing discounts and privileges so as not to tarnish a brand. The trade-off is perhaps becoming known for discounts and privileges rather than a reputation for good food and service. If diners come to you for discounts and freebies first and foremost, your restaurant could be usurped by the next discount deal or cheap meal down the road. • 28/7/11 11:15:06 AM SINCE 1868 Quality you can taste (test) Baxters Gold = PANTONE 871 Baxters Red = C=0 M=100 Y=100 K=25 PANTONE 1797 * Ch o os Since George Baxter opened his first shop in 1868 in Scotland, Baxters Foods has earned an enviable reputation for producing quality foods. Echoing the long held mantra, “Be Different, Be Better” the Baxters’ team is passionate about only using the very best ingredients, recipes and preparation which they bring to their Australian brands, Bamboleo and Argents Hill Country Cuisine. ran ge GET YOURL FREE TRIA PACK ire e fr om the ent As flavour is paramount to Baxters, all product batches are taste tested daily for consistency of taste. And because Baxters go to great lengths sourcing only quality ingredients, you’ll taste the difference their brands have to offer – they guarantee it! To taste test the quality of Baxters products, choose your FREE* 2kg pesto, tapenade or antipasto pack from the Bamboleo or Argents Hill Country Cuisine range by calling 03 9357 6288 today. Hurry, trial stocks are limited *Conditions and some area restrictions may apply. For full Terms & Conditions and details of the entire product range visit foodservicegateway.com.au/antipasto ARM0301 Baxters FP_FS.indd 1 21/7/11 11:43:38 AM FSN_BAXTERS_FP_009.indd 9 28/7/11 11:15:38 AM 10 FOODSERVICE august 2011 comings & goings comings & goings A glimpse at the newest restaurants to open and those pulling up stumps. opened El Capo Dandelion ▲ 133 Ormond rd, Elwood, VIC After a huge stint with his awardwinning establishment Pearl, Geoff Lindsay’s new project - Dandelion has blossomed in Elwood Village, pleasing punters with contemporary Vietnamese cuisine in a relaxed dining environment. The restaurant features a wrap and roll bar like a sushi bar based on rice paper rolls rather than sushi rolls, using fillings like soft shell crab and avocado, Peking duck, raw tuna, shiso and wasabi and wrapped in the myriad of different rice papers available. The menu is huge and includes a number of Phos such as Wagyu beef, with raw sirloin and braised brisket; or Finely shaved raw tuna with green onion and a dash of soy. Comings and goings.indd 10 opened 52 Waterloo St. Surry Hills NSW It’s motto is good food for bad people, and judging by the response since its doors swung open, there are a lot of bad people in Sydney. The brainchild of Omar Andrade, this stripped back casual, if not tiny, space has floor to ceiling murals done by Numbskull and Roach, providing the perfect setting for cool cats to dish up South American inspired feasts with attitude. Chef Joey Astorga is the man on the pans pproducing dishes like black pudding, soft cooked egg, saffron aioli; pork cheeks, smoked passionfruit, congo potatoes and even grits and pork - pork, puffed corn. Chin chin opened 125 Flinders Lane, Melbourne, VIC In no time at all Chris Lucas’s new digs - Chin Chin - has become the talk of the town, and people are queuing to get a taste of Andrew Gimber’s take on Thai and Vietnamese cuisine. A big open space (previously Icon Nightclub) houses noisy but happy punters as they pull up a pew and get busy enjoying tasty food and a few drinks without hurting their hip-pocket. Try the School prawns with nahm prik pla gapi, lemon basil and crudites or just grab a group and check out the “feed me” option for $66. The Carrington ▼ opened 563 Bourke Street, Surry Hills, NSW Inspired by the pintxos bars in San Sebastian, The Carrington has re-opened after a major renovation of the veteran pub in Surry Hills’ infamous Bourke Street. Owners James Wirth (The Flinders, Duke, The Norfolk, The Abercrombie), James Miller (Ruby L’otel, The Norfolk, The Abercrombie) and designer Michael Delany (The Flinders, Duke, The Norfolk, Honkytonks, Third Class) have created a space where good food and a decent vino are the primary focus in a real old school Aussie pub environs. Chef Jamie Thomas (St John, The Anglesea Arms and Avido) is dishing up his take on Iberian staples including slow-roasted goat and hommus and kingfish pastrami with fried bread. Closed Omerta, Darlinghurst, NSW Jordons, Darling Harbour, NSW Dish, Byron Bay, NSW Rock, Pokolbin, NSW Perama Greek restaurant, Petersham, NSW 28/7/11 11:16:27 AM KK_FF_AD.indd 1 FSN_KURRAJONG_FP_011.indd 11 25/07/11 2:33 PM 28/7/11 11:17:16 AM Photography by Anthony Huckstep 12 FOODSERVICE AUGUST 2011 Family is a binding unit in society. In business, it can play the same role. At Bodega and Porteno, two of Sydney’s hottest restaurants, family has been the guiding force. Yasmin Newman investigates. Family t Tattooed chefs Elvis Abrahanowicz and Ben Milgate are the slick face of their co-owned Latin American empire. In kingdoms, there’s a team of unsung heroes that support the work of their chiefs. In the restaurant world, it’s called front of house. Forget chef’s skill without the right people to get it to the customers. Front of house is key to any successful restaurant. The boys looked close for their support. At Porteno, Sarah Doyle, Elvis’ wife, runs the floor. At Bodega, it’s her sister, Rachael Doyle. Co-owner Joe Valore sees to all of the wine. It’s natural they kept it in the family. The restaurants - Porteno and Bodega - are inspired by Latino traditions, where food and family rule above all else. Joe attributes the success of the restaurants to this notion of family, which filters from the management of the business to the customers. “We offer personalised service that’s quite different from other venues. You’re greeted by same person who brings you to the table, and the same person sees you throughout the night.” Sarah describes them as “family restaurants”. The depiction warrants a double take. It’s not the first thing that springs to mind for venues dripping in cool. Sarah explains: “We try to treat every customer well so they don’t feel like they’ve been lost in a big restaurant. We want them to feel like they’ve been welcomed into our home.” The team members’ roles have evolved since Bodega, the first of the two restaurants, opened five years ago. Ben and Elvis, now at Porteno, have left the Bodega kitchen in the very capable hands of young guns Joel Humphreys and Nick Wong. In the early days of Bodega, Rachael, with a hospitality background, and Joe with wine, were originally brought in just to help out. “It was meant to be a couple of days a week until Bodega got off the Dining.indd 12 28/7/11 11:18:28 AM 13 dining y ties, full house ground. It’s turned into six days and nights a week!” says Rachael, laughing. The others chuckle. There’s a lot of camaraderie between them. “We love working together,” says Joe. That’s all well and good, but they find it’s been good for business, too. “I don’t know how other people do it,” says Sarah, who describes the industry practice of long, awkward hours and the lack of time to see family and friends. “At least we get to see each other.” Understanding is another benefit. There are conversations that you can have openly with family that you can’t have with an associate. Sarah recounts nights at Bodega when a mere glance at her sister would reveal exactly what she was thinking. “It’s the “Together we have a massive ball of talent and we draw on everyone’s individual skills.” same with Joe. We’ve worked together so long that we know each other inside out. We know what to expect.” The downsides? “If you have a disagreement, you take it home with you,” says Joe. “You can’t escape family.” Ultimately, the upsides outweigh the disadvantages for this trio. “I take real comfort in knowing that we’re all in it together,” says Sarah. Joe admits the drive to progress and continually improve comes from working with people he cares for personally, rather than a corporation. He hopes they have the same relationship with staff. “Obviously, it’s not as tight, but when we employ someone they become part of the family.” There are now 63 staff members between Bodega and Porteno, many of whom have been there since the beginning. “This is the culture that passes through to customers,” explains Sarah. “Our Dining.indd 13 regulars often comment that they feel part of our family.” For her, this is no mean feat and one of the highest compliments you can pay. Great times with the fam’ isn’t the only glue holding the organisation together. Rachael points out the systems in place behind all the personalities. “If you don’t have infrastructure, your nice and friendly staff are going to get lost in service.” Across the two venues, daily briefings are deployed before service as well as weekly one-hour training sessions. Joe goes through the extensive Argentinean wine list and coaches staff in regional varieties. Rachael, systems queen, reiterates what’s expected on the floor. Individual staff issues are dealt with one on one, and immediately. The smooth-running structure didn’t simply materialise. Bodega was a training ground and it was years before the joint ran seamlessly. Working for themselves also provided the freedom to experiment with new ideas, rather than follow the status quo. At Porteno, they transferred principles learnt at Bodega, but remained conscious of the differences between the two venues. “We took it slowly,” adds Sarah, acknowledging the size of Porteno and their lack of experience with large venues. “The Keystones and Merivales have formulas for big places. We didn’t, so we did what we knew.” Efforts were concentrated on Porteno for the first six months. Once the restaurant was fully functioning, they dedicated energy to Gardel’s, the venue’s upstairs bar, which opened four months ago. Multiple figureheads could lead to issues with authority, but this team keeps it kosher with mutual respect. “We all have a lot of passion,” explains Joe of the different interests of key players. “Together we have a massive ball of talent and we draw on everyone’s individual skills.” Above: Suckling pig and Lamb cooking over burning embers of ironbark on the custom-built Asador. Left: The new guard of FOH - sarah Doyle, Rachael Doyle and Joe Valore. Left top: Smoked Mackerel, palm heart, avocado and pickled celery. Decisions are made collectively, but recognition is given to personal strengths. Up-skilling is an added bonus. According to Rachael, you learn from each other’s expertise. Shared vision certainly helps keep the peace. Rachael ascribes the collective goal to their upbringings and personal likes. “Our ancestry is Australian as far back as it goes, but we come from a big family with six girls. When 28/7/11 11:23:16 AM 14 FOODSERVICE AUGUST 2011 dining Below: Roast beetroot, witlof, housemade feta, smoked pecans and stuffed olives. we get together, we share food.” Joe’s background is Italian. He grew up having Sunday lunch together and seeing family at least once a week. “At home, you eat well, you’re relaxed and enjoying the company. That’s exactly what we offer here.” Sarah believes it was never a question of balancing different dreams; they had the same vision, “without even talking about it.” The venues feel unified, from the slick décor to the 1950’s outfits. Even their rockabilly hairstyles are harmonious. There’s definite cool factor, but it was never part of the plan – these guys just have it. “Mum always said to us that it’s better to turn up over-dressed to work than under,” says Sarah, whose fashion sense is just as smart on nights off. The crew’s style is clearly catching on. As the doors open on Saturday nights, more and more customers arrive kitted up. Sarah attributes the trend to the death of Sunday bests and opportunities to get dressed up. Far from haughty, she’s humble about their cachet. The boys in the kitchen are equally laid back, despite the accolades their food has received. At Porteno, they source prime meats from around NSW to roast Argentine-style on the Asador for hours or over the parilla, built by Elvis’s dad, Adam. The sides are more complex and reveal the same creative flair found in Bodega’s dishes, such as crisp fried brussels sprouts with lentils and mint, and grilled tuna with charred jalapeno. Once Porteno is set to their exacting standard, the goal is to divide their time between the two venues. For the time being, they’re pretty content finishing work and heading upstairs for drinks at Gardel’s Bar, and confident in the knowledge that their family is taking care of the rest. • Dining.indd 14 28/7/11 11:24:21 AM An ocean of possibilities. Tuna, Elk Leaf, Avocado Yuzu, Duck skin and Cucumber Dashi Darren Robertson – The Table Sessions, Sydney Moving with the times is a key ingredient to a successful to the texture and taste of just about any dish imaginable. business. So now is the time to excite your regular guests For instance, zesty yuzu infused avocado with fresh tuna and entice new ones by incorporating delicious, nutritious is a creative twist on a classic combination. and versatile Australian avocados in both hot and cold So why not explore the culinary opportunities of Australian dishes throughout your menu. avocados today? From sumptuous starters to mouth-watering mains and decadent desserts, Australian avocados add a delectable twist Level vel 7, 545 5 Queen Que Stree Street, tre t, B Bri Br Brisbane sbane bane QLD 40 4000, 000, Australi Au Australia. strali a a. +617 3833 3622 T. +6 T +61 73 3833 3666 66 F. +61 +61 7 38 833 33 36 362 2 STUDIO TUDI U ARTIS ARTIST: TI T: T _____ ___________ __________________TRAFFIC ______________ ___ __TRAFFI TRA TRAFF RA AF A F FF FIIC MA F MANA MANAGER: GER GER: R _____ _____________ ________ ______ _____ _______ PR PROOF PROO PROOFREADER: FREAD READER R: ______ __________________ ____ __ _______ ____________ ______ ________ CREAT.DIRECTOR: CREAT. RE DIRECT RECT E O OR: R: _____ _______________ART _______ __ ________ ____ ______ __AR __ART ART A R D DI DIRECTOR: IRE RE EC CTOR C TOR OR: _____ ____ __________________ ______ _ ________ WRITER WRIT WRITE T R _____ _________________________ ________ _______ ____ _________ _ ___ _____ ______ __ ______ ________ __ TITLE: T TITLE LE: HCA0188_C_297X210_4C HCA0 HCA01 0188_C_2 88_C_2 _ _ 97X210 7X210_4C _4C DATE: DATE AT 03/03/11 03/03/11 / REVISION /1 REVISION N No: #01 0 PROOF O No: N #01 #0 ARTWORK 297X210mm INK 290% RES/DPI: ARTW ARTWOR AR WORK K SIZE: S E: 297X2 SIZE 9 10mm 0mm m COL: OL: CMYK CM NK WEIGHT: WE W IGHT: IGH G 2 RES/DP S/D I: I 300 dpi dpi p MANAGER: _________________PROD.MANAGER: ________________ CLIENT: __________________________ ACC CC M MA NAGER: ______ ___ ___ ____ ______ _______ ____ ____ ___ ____ ____ ___________________P __ PR PRO PROD R RO ROD OD OD.M O D.M D D. ..M MA ANA AN N NA AGE AGER A AG GE GER G ER E R: ______ __ _____ ______ ____________ _ ____ CLIENT _____ CLIEN ENT:: _____ ___ ________ _____________ _____ _ ____ ______ _____ __ ___ ADD AN avo TO YOUR MENU SIZE: outputt @ 1 100% PROO PROOF OOF TYPE: TYPE 3DAP OUTPUT O OUTPU SIZE ZE Proof Proo outpu outp 10 0% IMAGES IMAGES: AGES OK SPELLCHECKED: SPELLCHEC SPELLC ELL HEC EC ECKED ECK E CKE CKED C KED KE K ED E D: FLIGHTCHECKED: FLI FLIG F FLIGH FL LIGH LIG LI L IG IGH IG GH HT HTC TC CH C HEC HECK HE H ECK EC E CK C KED: ED ED D:: Fo or details of upcoming Fresh Avocados Masterclass events, visit avocado.org.au/foodservicce HCA00203 Follow us on HCA0203_323x275_4C.indd 1 FSN_HORTICULTURE_FP_015.indd 15 @ #AvoChef and facebook.com/AustralianAvocados 12/07/11 2:42 PM 28/7/11 11:26:10 AM 16 FOODSERVICE august 2011 management Counting the costs of wage increases almost all businesses are battling with high wage costs, but as Tony Eldred explains the real wage cost battle is in their kitchens. In the past we have been used to seeing infrequent problems in one department or another, but at the higher market levels - particularly in restaurants - the prevalence of unsustainably high wage costs appears to be universal. The root cause of this is rapidly changing economics. There has been an explosion in the number of restaurants and similar hospitality businesses in most of our major cities, and this competition is giving the dining public plenty of alternatives if they perceive your prices are too high. In recent years declining margins have caused many operators to drive the price of entrees, desserts and beverages up to levels that are now causing the dining public to react negatively. A recent article in The Melbourne Age weekend magazine about the ‘outrageous’ margins on wine in restaurants is an example of this. My point is that we have reached the end of the road in price gouging in our upper market level restaurants, and pushing prices up to where they need to be to ensure comfortable profitability is practically out of the question. Not only is it getting harder to put a decent margin on food, the Management.indd 16 expectation for quality and presentation standards are being driven upwards by ‘foodie’ TV shows like Masterchef. The public are expecting the complex food they see featured on TV to be available in their local eateries, at a ‘reasonable price’. So, we find ourselves in a quandary - we have to produce competitive food to retain market share, but we can’t charge what we really need in order to justify this. You don’t have to be unusually perceptive to realise that something has to give. without radical change, the viability of a lot of restaurants could be at stake.. We are painfully aware that if you can’t increase your prices and your profitability is suffering, the only options you have to reduce wage costs are to increase customer average spend or to reduce the cost of food production. Both are tricky to achieve and much easier said than done. Low customer average spend is not a problem in itself; it is a symptom. The problem lies in a combination of poor recruitment, training and leadership; combined with a reliance on relatively ineffective, traditional marketing tools like the ubiquitous printed menu, which is full of impenetrable jargon and culinary terminology. You can talk about increasing customer average spend until you are blue in the face, but the practicality of achieving it may require some fundamental alteration to the way you run your business, particularly regarding the way you recruit and train your staff and merchandise your products. Likewise, reducing the cost of food production may require a full-on assault on the accepted way of doing things. Do you really need to pick your own herbs? Do you really need to portion your own steaks and fillet your own fish? Doing labour intensive tasks in small quantities is nearly always expensive and inefficient. What I have observed is that setting wage percentage targets is unlikely to get you the result you want. You are far better to force change by issuing strict wage dollar budgets to your FOH managers and Chefs and forcing them to comply. Most leaders will not change the way they do things until there are adverse consequences to failing to react. The main catalyst that has caused What I have observed is that setting wage percentage targets is unlikely to get you the result you want. me to write on this subject is the observation that traditional ways of doing things are failing to achieve a satisfactory result for many of the operators we deal with. I know the problem is widespread - it’s not just you. Part of the problem is that we seem to be shackled by the traditional nature of our industry. The accepted way of doing things has proven reliable for many years. We are not used to embracing innovation, except in the artistic areas of our businesses. It’s time to think outside the square. If you don’t change your direction, you’ll end-up where you’re headed. • Tony Eldred operates Eldred Hospitality Pty Ltd, ‘The Hospitality Management Specialists’ . Contact him on 03 9813 3311 or www.eldtrain.com.au 28/7/11 11:26:55 AM YOUR CHANCE TO WIN a luxury break for two. Escape to beautiful BROOME, WA YOUR CHANCE TO WIN ONE OF 2 LUXURY SHORT BREAKS TO BROOME, WA. YOUR ESCAPE INCLUDES AIRFARES, ACCOMMODATION & FUN ACTIVITIES! TWO LUXURY ESCAPES FOR TWO TO BE WON 3 ENTER 3 COMPANY LABEL CODES All you have to do is enter 3 product label codes across 3 different participating companies for your chance to WIN! Any combination of 3 companies is acceptable as long as there is 1 label code from each of the 3 companies entered. For a full product list go to www.foodservicerewards.com ENTER BOTH DRAWS! June/July & August/Sept IF YOU ARE NOT A FOODSERVICE REWARDS MEMBER JOIN NOW - FREE AT www.foodservicerewards.com 1800 705 426 TOLL FREE AUSTRALIA SELECT FROM PARTICIPATING COMPANIES* TERMS & CONDITIONS: Open to Foodservice Rewards members in Australia and NZ only. This Luxury Sweepstake runs from June to September 2011. There is one travel prize awarded for valid entries in June/July and one for valid entries in August/September. One entry per member only. A valid entry is entered into the Sweepstake when 1 product label code is entered at www.foodservicerewards.com for at least 3 separate companies in the related timeframe. Each Prize is valued at $7,200 RRP. For full Terms and Conditions go to www.foodservicerewards.com *And any other participating company that joins the Foodservice Rewards program SA Licence No: T11/839, NSW Permit :LTPS/11/04101, VIC Permit No:11/981, ACT Permit No: TP11/01664.1 1 3 2 4 5 TM FSN_THE MINT_FP_017.indd 17 28/7/11 11:27:24 AM 18 FOODSERVICE august 2011 A Huxtable at heart This month Huxtable’s Daniel Wilson pours his heart out on a plate with a Masterclass that would warm the coldest of culinary souls. Masterclass.indd 18 There are all sorts of restaurants. Some are money making machines made to feed the masses en masse; some are hellbent on accolades; others walk the tight rope of miniscule margins, but there are very few that actually make you feel like you’re in someone’s lounge room enjoying food from the heart. Huxtable (yes, it is somewhat of a play on the famous Cosby Show family) in Melbourne’s burgeoning foodie suburb of Fitzroy is the local everyone deserves, where delicious food is created by a chef that is not caught up in the world of culinary trickery, stardom or showboating, but instead simply produces the food he loves to eat at home with his family. “My wife will come in here to eat and she’ll say to one of the waitstaff, ‘you know, it’s just like eating at home’. So yeah, I guess it’s food I like to eat basically,” admits Huxtable’s affable chef and co-owner Daniel Wilson. Huxtable’s casual dining space is filled with wooden table tops, kitsch retro swivel chairs and a brick bar playing on The Cosby Show’s very own kitchen - that provides the perfect backdrop for Wilson to ply his trade. “The whole premise of the restaurant is to cook tasty food with good wines in a relaxed, comfortable environment where people can leave with a full stomach and a happy wallet, and have value.” Wilson’s food is influenced by chef: daniel wilson French technique and the flavours of South East Asia, but, even he concedes his is not the most fancy food, but the whole idea is that people feel nourished and happy about what they’ve eaten. When that happens, repeat business is virtually assured. His Five spiced duck breast, hot, sweet & sour wombok, mandarin soy caramel is a perfect example of Wilson’s ability to cross cultures and deliver food that fills happy bellies. “With this dish I have tried to use ingredients that are in season,” explains Wilson. “Mandarins are in season and I guess this is a play on that whole duck a’l orange sweet, sour thing. 28/7/11 11:28:14 AM 19 masterclass “With my food it is very important to have balance, so the duck is quite rich and it has the five spice and the soy for seasoning, then the wombok, which is served at room temperature, is lightly cooked so it still has a bit of crunch to it too. Vinegar and sugar give the dish a whole sweet and sour tone, while the chilli from the toban jiang (Chinese chilli bean paste) rounds out the dish and gives it a warming kick to-boot. “It’s refreshing, I suppose. The duck’s richness with the mandarin soy caramel which is sweet and salty.” Although Wilson describes his food as simple, it relies on great technique and an understanding of flavour balance for its success - something many chefs take a long time to master. “I find that sous vide is a very even, consistent cooking process. “The whole sous vide process is not only for the cooking of it, it’s also because it is vacuum packed with the mandarin zest and the five spice and the soy, which kind of forces that flavour into the duck as well.” “Because the duck is the star of the dish I guess the most important thing is to make sure you don’t overcook the duck. You have to make sure you render the fat out of the skin, make sure it is crispy and ensure the duck meat is pink and moist too. “You also don’t want to be over cooking the wombok so it still has some crunch to it.” • Five spiced duck breast, hot, sweet & sour wombok, mandarin soy caramel By Daniel Wilson, Huxtable Restaurant, Fitzroy, Melbourne Masterclass.indd 19 Serves 4 Ingredients • 4 duck breasts, approximately 250g each • 1 tsp Chinese five spice • 1 tbsp light soy sauce • 1 mandarin, zested on a microplane • Daikon cress to garnish then remove from bag and pat dry with paper towel. Score skin to the flesh in a diagonally crossed pattern. For service, place skin side down in a medium to hot pan and cook until the skin is crisp and golden, then turn over and turn off heat. Allow the residual heat in the pan to warm the breast through. Method Trim the duck breasts of excess fat and sinew and place skin side down on a tray. Sprinkle flesh with the soy, five spice and mandarin zest. Rub in well. Place breasts in a vacuum bag and vacuum at a medium to high setting. Cook duck breasts in a water bath at 60.2°C for 30 minutes. Remove from water bath and rest for 10 minutes before placing in an iced water bath. For best results allow to chill overnight and Wombok Ingredients • ¼ wombok • 4 spring onions, trimmed and cut in one inch lengths • 1 tbsp ginger, julienned • 2 garlic cloves, julienned • 1 shallot, julienned • 1 tbsp toban jiang (Chinese chilli bean paste) • ½ tsp ground white pepper • 1 tsp sugar • 1 tbsp light soy • 1 tbsp rice vinegar • 3 drops mustard oil Method Slice large wombok leaves lengthwise and then cut across in one inch lengths. Heat a little vegetable oil in a widebased pan, add the ginger, garlic and shallots and cook until soft but with no colour. Add the wombok and cook until it starts to soften, add the spring onions and cook for one minute. Add the chilli paste, then sugar and white pepper. Finally add the soy and vinegar then bring to the boil then switch off. Transfer to a tray to cool, then add the drops of mustard oil and stir through. Reserve at room temperature. 28/7/11 11:28:42 AM 20 FOODSERVICE august 2011 masterclass Mandarin soy caramel Ingredients • 100g caster sugar • ½ cinnamon stick • 1 star anise • 1 mandarin, zest removed in strips with peeler • 1 tbsp dark soy • 100ml mandarin juice Method Place the sugar, spices and mandarin zest in a heavy based pan over a medium heat and stir as the sugar begins to melt. Cook the caramel until it reaches a golden colour. Stop the caramel with the soy and mandarin juice and then cook down until the desired consistency is achieved. Strain and reserve. To serve Slice the seared rested duck breast on a neat base of the wombok, then drizzle with the mandarin soy caramel. Top with daikon shoots and serve. • Masterclass.indd 20 28/7/11 11:29:16 AM The drought is over. Australian rice is back. SunRice Australian rice is globally recognised for its high quality and beautiful texture. Grown by Australian farmers, our rice is ready for you to order now. Put the Sun Inside www.sunrice.com.au FSN_SUNRICE_FP_021.indd 21 28/7/11 11:30:08 AM 22 FOODSERVICE MONTH 2000 The Electrolux Young Chef of the Year The winner Richard Ousby Age: 28 Restaurant: Quay, Sydney Job description: Junior sous chef Inspiration and drive . . . “I am driven by food, produce and by my peers, who inspire me and push the boundaries of my knowledge and experience.” Young chef.indd 22 28/7/11 11:30:49 AM 23 Electrolux Appetite for Excellence The runner up Victor Liong Age: 26 Restaurant: Marque Restaurant, Sydney Job description: Chef de partie Inspiration and drive . . . “I hope to one day be as inspiring to younger chefs as some of the chefs I have worked with. The constant need to improve on my own skills and to bring out the best in me and others.” The national finalists Adam Sayles Age: 29 Restaurant: Red Cabbage Food & Wine, Perth Job description: Head chef Brenden Gradidge Age: 26 Restaurant: Urbane Restaurant, Brisbane Job description: Sous chef Joshua Pelham Age: 25 Restaurant: The Press Club, Melbourne Job description: Chef Suthat Sathittanakun Age: 27 Restaurant: The Silver Spoon, Perth Job description: Jnr sous chef Todd Moses Age: 26 Restaurant: Circa, the Prince, Melbourne Job description: Sous chef Inspiration and drive . . . “Knowing that the trade changes quickly and to keep up with new products and technologies.” Inspiration and drive . . . “I am inspired by Australia’s vast array of quality produce. I am inspired by suppliers’, producers’ and farmers’ passion for the product, which in turn inspires me to do my best with it.” Inspiration and drive . . . “I’m inspired and driven by fresh produce, people and pressure.” Inspiration and drive . . . “Ethics and produce. To help mould the industry into ethical practises by my own example.” Inspiration and drive . . . “Working alongside my co-workers is a huge inspiration. There is no better feeling than knowing what you have produced is your absolute best.” Young chef.indd 23 28/7/11 11:31:54 AM 24 FOODSERVICE MONTH 2000 The Electrolux Young Waiter of the Year The winner James Sexton Age: 25 Restaurant: Sepia Restaurant and Wine Bar, Sydney Job description: Senior waiter Inspiration and drive . . . “A passion for knowledge in food and wine and a stomach big enough to fill it.” Young waiter.indd 24 28/7/11 11:32:45 AM 25 Electrolux Appetite for Excellence The runner up Anthony Moore Age: 26 Restaurant: Bentley Restaurant and Bar, Sydney Job description: Wine waiter Inspiration and drive . . . “Food and wine are my biggest passions. Being surrounded by people who create and prepare these things is inspirational.” The national finalists Ellen Fletcher Age: 22 Restaurant: glass brasserie, Sydney Job description: Waiter Glenn Mills Age: 23 Restaurant: Jacques Reymond, Melbourne Job description: Waiter Kylie Hawkins Age: 23 Restaurant: Brents Restaurant, Brisbane Job description: Manager Ronald Gorman Age: 26 Restaurant: Wasabi Restaurant and Bar, Noosa Job description: Waiter Simone Spicer Age: 23 Restaurant: The European, Melbourne Job description: Manager Inspiration and drive . . . “I’m driven by my passion for food, service and wine. I’m inspired by the people who showed me what I know, the people I work with everyday, and the other talented finalists of the awards. Inspiration and drive. . . . “My main inspiration is the ability to be a part of someone’s enjoyable dining experience. Always trying to exceed the customers’ expectations is what truly drives me.” Inspiration and drive. . . “Being able to create an experience for your customers. To showcase flavours and passion from all of the staff in the establishment and create a dining experience that wows your customers.” Inspiration and drive . . . “Travel. It gives me the desire to try something new, experience a new taste, smell or sight. The days are spent seeking out the next dish, the next taste, the next flavours. Travelling reignites my enthusiasm for the experience of food and service.” Inspiration and drive . . . “The ever-changing lifestyle in this industry completely inspires me to keep learning, challenging myself and pushing myself towards my future goals of working in hospitality.” Young waiter.indd 25 28/7/11 11:33:56 AM 26 FOODSERVICE august 2011 The Electrolux Young Restaurateur National Finalists Brent Farrell, Brents Restaurant, Brisbane Key to success. . . “Having to adapt to situations quickly, whether they are financial, staff related or customer related. The most important thing of all is consistency in the product you’re presenting from food to service. Clint Hillery, Time to Vino, Sydney Key to success. . . “The most important parts to being successful in this industry would be your staff and your guests; keep them happy and your on your way. The challenges are endless in this game, relax for one moment and the game can change.” Iain Todd, Battery Point Steakhouse, Hobart Key to success. . . “The most important and biggest challenge in being a successful restaurateur is staffing. Finding the right people for your restaurant and keeping them there. Most of my job is focused on keeping the work environment as productive and positive as I can make it. Without committed and happy staff, all you have is an empty dining room. The best way to go about it is to be committed and passionate yourself and always respect the fact that staff work for very different reasons than you do.” clockwise from above: Brent farrell, clint hillery, iain todd, scott o’sullivan, belinda stapleton. Belinda Stapleton, Restaurant Botanica, Pokolbin Key to success. . . “Understanding your market and realising that being a successful restaurateur is not just about producing great food and wine experiences; it is about producing a business model that allows you to support your team, your suppliers and yourself. And most of all, believing your customers are number one.” Scott O’Sullivan, Red Cabbage Food + Wine, South Perth Key to success. . . “My team are essential to the success of my business. They are my biggest investment and are my biggest asset; from my kitchen porter to my second in charge, they all play a large role in making my business what it is today. We have to understand trends, yet try not to be followers. We have to satisfy ourselves and our customers. It’s certainly a juggling act.” • Young restaurateur.indd 26 28/7/11 11:35:20 AM Pure taste. Pure inspiration. New Zealand King Salmon is one of New Zealand’s leading aquaculture companies, respected for its clean, healthy and humane practices as well as its superior quality salmon. We offer a variety of delicious, versatile and sustainable salmon products to a wide range of discerning chefs and distributors under the Regal King Salmon brand. Little wonder it is the salmon of choice for many top restaurants in Australia: whether Regal King Salmon is miso-glazed by Warren Turnbull of Assiette, served as carpaccio by Richard Ptacnik of Otto, marinated by Matt Wilkenson of Pope Joan or - incredibly turned into a macaron by Adriano Zumbo, there is something for every taste…… Provenance Regal King Salmon begin their lives in the crystal clear waters of the Waikoropupu Springs in Takaka. These springs hold a world record for water clarity and this gives our smolt the best possible start in life. They are then carefully relocated to the pristine waters of New Zealand’s Marlborough Sounds. Positioned at the top of New Zealand’s South Island, the sounds were carved from the rock by glaciers during the last ice age. This has created hundreds of sheltered, deep-water bays and the swift currents of the Cook Strait continually filter and feed the areas wildlife. The sites selected for our farms have been carefully chosen to ensure that every harvest produces a consistent level of excellence without the need for chemicals or antibiotics. Clean and sustainable Throughout their life, our salmon experience arguably the cleanest rearing environment found anywhere in the world. When it comes to environmental management and the monitoring of benthic impacts, New Zealand has one of the most stringent regulatory systems in the world. All feed is sourced from sustainable fisheries and are certified GMO free. We use state of the art feed control devices to prevent excess feed from drifting through our sea cages and into open water. And to ensure that our Regal King Salmon are free from unnatural stress factors, our farms have a low stock density to avoid overcrowding. The harvesting is carried out using a natural anaesthetic developed in New Zealand and favourably reported on by the British Humane Slaughter Association. Healthy for your customers Regal King Salmon is a natural source of healthy Omega 3, this high oil content means our Regal King Salmon has a wonderful rich buttery flavour which makes it perfect for sashimi, baking, grilling and smoking. The deep orange colour makes for exceptional plate presentation and this colour is retained even after cooking. Our salmon is also an excellent source of proteins, vitamins and minerals for overall good health. For orders or more info call 1800 666527 or QLD 0448475777, NSW 0448475757, VIC 0447840000 regalsalmon.com.au 37206 NZKS Foodservice Ad.indd 1 FSN_NZ KING SALMON_FP_027.indd 27 22/06/11 4:37 PM 28/7/11 11:36:00 AM 28 FOODSERVICE AUGUST 2011 All photography by Anthony Huckstep. 1 2 3 4 Chef Challenge.indd 28 28/7/11 11:36:54 AM 29 chefS: EUGENIO MAIALE AND LUKE RANDALL chef challenge Challenge: Goat. No kidding around a tavola’s Eugenio Maiale and Luke Randall separate the sheep from the goats with a spectacular showcase of one of the most underutilised meats in the country - goat. 1 Goat tongue, baby beetroots, heirloom carrots, chestnuts By Luke Randall Serves 6 All photography by Anthony Huckstep. Ingredients 6 goat tongues • • Brine • Ingredients • 1.5L water • 500ml white wine • 100g salt • 50g sugar • 1ea cinnamon stick • 10 peppercorns • 10 juniper berries • ½ bunch thyme Chef Challenge.indd 29 Salad Ingredients • 6ea baby beetroots • 12ea heirloom carrots • 6 chestnuts • 10ml honey • 50g wild rocket • Olive oil, salt, pepper Method Bring water, white wine, salt, sugar, cinnamon, peppercorns, juniper berries and thyme to boil, then cool. Pour over goat tongues and leave in brine for 12 hours. Remove from brine and place tongues in pot of cold water and bring to simmer (until soft, 2-3 hours). Peel skin off tongues and cut in half. Roast beetroots and heirloom carrots. Prick chestnuts and roast, then peel skins. To serve Dress beetroots, carrots and wild rocket with olive oil, salt and pepper. Pan fry tongue until golden. Drizzle with honey. Sprinkle chestnuts over the top. 2 Goat meatballs slow cooked in tomato with salmoriglio By Eugenio Maiale Serves 6 Polpette • 100g minced pork fat • 400g minced goat leg and offcuts • 1 onion • 1 clove garlic • 2 sprigs rosemary • 1 ½ handful chopped parsley • 4 slices pancetta chopped • 2 anchovy fillets chopped • 130ml white wine • 1 tsp grated nutmeg • 3 slices fresh Italian bread • 200ml milk • 50g grated parmesan • 50g grated pecorino Sauce • 80ml olive oil • 1 clove garlic • ½ tsp dried chillies • 10 basil leaves • 1 tsp dried oregano • 1.5L tomato passata • 200ml goat stock • 80ml extra virgin olive oil Method In a bowl break bread into 3cm pieces, add milk and let it sit for 15min. Sweat garlic and onion until transparent, add pancetta, anchovy, rosemary and cook for 2min. Deglaze with white wine until evaporated. Allow to cool. Squeeze bread, removing excess milk and add to onion mixture. Add minced goat, pork fat, nutmeg, parmesan, pecorino and parsley. Mix and season to taste. Roll into polpette, cover and set aside. In a saucepan add olive oil, garlic and chilli. Once garlic colours add basil, passata and chicken stock. Bring to the boil, add dried oregano and simmer for 20min. Remove from heat, drizzle with evo and allow to cool. Assemble polpette into a tray; cover polpette with tomato sauce. Cover with baking paper and aluminium foil. Place in 160°C oven for 45min. Remove and cool. Salsa Salmoriglio •3 anchovies finely chopped •4 garlic cloves finely chopped •1 tbsp rosemary finely chopped • 15 sage leaves finely chopped •1 cup evo •8 tbsp lemon juice •2 tsp fresh oregano leaves • Salt and pepper to taste Method Place anchovies, garlic, rosemary and sage in a bowl, add evo, lemon juice, oregano, salt and pepper. Mix well and let it stand for 1 hour. To serve Heat the meatballs through the sauce. Line the polpette on a plate and spot with the salsa salmoriglio. 28/7/11 11:37:23 AM 30 FOODSERVICE august 2011 chef challenge 3 Pappardelle with braised goat shoulder, red wine, bay leaves and green Sicilian olives By Luke Randall Serves 6 Ragu • 1 goat shoulder • 350ml red wine • 1 onion • 1 carrot • 1 celery stick • 3 garlic cloves • 2 bay leaves • 10g fresh rosemary, oregano • 1 tin peeled tomatoes • 1L chicken stock • 30g parmesan • 40g butter • 20ml olive oil • 12 green Sicilian olives • Salt & pepper Pasta • 250g ‘00’ flour •2 large free range eggs • 10ml olive oil Method Mix together ingredients for pasta dough until just incorporated (rest in fridge for at least one hour). Brown goat shoulder in frying pan and place in roasting tray. Dice onion, carrot, celery, garlic and sauté in same pan with olive oil until soft. Deglaze with wine and reduce by half. Add tomatoes, chicken stock, bay, rosemary and oregano and bring to boil. Pour sauce over meat into roasting tray, cover with foil and place in oven at 160°C for six hours. Once cooked, remove from liquid and pull meat off the bone and add back to the sauce in the roasting tray whilst still warm. Take pasta dough and roll into strips 25cm long by 3cm wide. To serve Warm goat ragu in a pan with green Sicilian olive cheeks. In salted boiling water, add pasta and cook until al dente (about 30 seconds for fresh and three minutes if dried). Remove pasta from water and add to sauce. Constantly move the pasta in the pan until thoroughly coated by the sauce. Finish with butter, olive oil, parmesan, salt, and pepper. Dive into the real flavours of Sensient DC98721941 Sensient Australia specialises in the development and manufacture of high quality food service products. Our range includes Liquid Sauces, dry stocks, soup and gravy blends, tea and coffee flavours as well as sweet toppings and many more exciting product developments. Sensient can bring life to your food service range by developing products to meet your requirements and specifications. We are able to manufacture and package products under your brand name using our Local and Global culinary expertise. Find out how Sensient can add value to your business by calling Don Helaratne on +61 2 96726655 or email us at [email protected] Your local business partner in developing and manufacturing food service products under your label. Sensient Technologies Australia Pty Ltd 30-40 Kirkham Road West Keysborough Vic 3173 Australia Tel + 61 3 9798 3011 Fax + 61 3 9798 8550 Email: [email protected] Chef Challenge.indd 30 28/7/11 11:37:41 AM FOODSERVICE AUGUST 2011 31 chef challenge 4 Confit of rolled goat belly with braised Casteluccio lentils and turnip tops By Eugenio Maiale Serves 6 Rolled goat • 2 boned goat bellies • 16 thin slices of mortadella • Zest and juice of 1/2 lemon • 3 garlic cloves finely chopped • 1 tbsp rosemary-finely chopped • 1 bunch of parsley-chopped • 1 tbsp of ground black pepper • Sea salt to taste Oil • 2L olive oil • 1 cinnamon quill • 3 cloves • Zest of ¼ small orange • Zest of ¼ small lemon • 2 bay leaves • 5 juniper berries Lentils • 1.5 cups casteluccio lentils • ½ onion finely diced • ½ small carrot finely diced • 1 small stick celery fine diced • ½ clove of garlic • 2 slices lardo-diced • 1 tsp soaked porcini • 1 bay leaf • 3 sage leaves • 1 tsp chopped thyme • 1 large ripe tomato-skinned and chopped • 1 bunch cime di rapa • 500-700ml goat stock Method Season the goat belly with the salt and pepper, roll and refrigerate 24 hours before. Preheat oven to 98°C. Unroll the belly and evenly sprinkle with the chopped garlic, rosemary and parsley. Lay the mortadella slices evenly over the belly, covering it entirely trimming any edges. Roll the belly, truss with twine and set aside. Pour olive oil into a deep, narrow baking dish. Add other ingredients. Gently lay rolled goat belly into the olive oil, (totally immersed) cover with baking paper and cook at 98°C for 3.5 hours. Once cooked, allow the goat to stand in the oil at room temperature for 30 minutes. Heat one tablespoon of the olive oil in a medium pot and add the onion, celery, carrots, lardo, chili, garlic, sage, porcini and thyme. Cook for 10 minutes over medium heat, covered, or until the onion is soft and golden. Add the lentils and bay leaf, and stir to incorporate. Sauté for two minutes, stirring gently. Add the stock, the tomatoes, and the salt. Bring to a boil, stirring, and cover; cook over medium-low heat for 30 minutes. Add the cime di rape and cook a further 30 minutes or until the lentils are soft but not falling apart, adding a little more broth if needed. Consistency should be thick, not soupy. Adjust seasoning. To serve Gently remove the butcher’s twine from the rolled goat. Cut into four even portions. Serve on warm braised lentils and cime di rapa. Only one Australian food service company enables you to serve a sustainable alternative... The first food service range of MSC certified 100% sustainable Capensis Hake fish: • Made with no compromise, no off cuts, no block fish. • Sea frozen from a wild capture MSC certified fishery in South Africa. Serving suggestion For your nearest stockist call 02 9630 0188 or email [email protected] Download your order form: www.sustainableharvest.com.au Chef Challenge.indd 31 28/7/11 11:37:55 AM 32 FOODSERVICE august 2011 produce AVOCADO Don’t be fooled into thinking avocados are only useful in the breakfast and lunch trade. As Matteo’s Brendan McQueen explains, it has a myriad of culinary applications. Having been so long confined to the likes of salads, sandwiches and sushi, it’s hard to imagine that once, a long time ago, the humble avocado was considered as we do oysters, truffles, chocolate and champagne – not just as an aphrodisiac, but as something special. In fairness, this was around 300 BC, when the Aztec’s name for it was ‘ahuacatl’, which literally meant ‘testicle’ – a reference to how it looked hanging from a tree. It was the fertility fruit. Noting how revered avocados were in the Central American culture, the Spanish conquistadors brought the fruit back with them along with gold, silver and precious stones and the rest is, as they say, history. What I like about this story is that it serves to remind us to rethink how we look at avocados as an ingredient in foodservice. Contrary to what you might believe, it is easy to take avocados out of the realm of the obvious and mundane, and to use them to give a dish a truly unique edge. They really are a very versatile fruit. Now is a good time to experiment, because while most people associate avocados with summer, they are in peak season in winter, and as chefs we always try and work with seasonal produce. Avocados are at their best quality all over the country in the cooler months and prices are the cheapest, giving a good return on plate cost. Produce.indd 32 It takes seven years for an avocado tree to bear fruit, and they are unique in that the avocado fruit only ripens when they are off the tree. Grown all around Australia and available all year, the main variety of avocado is Hass, which makes up almost 80 per cent of the market. It is distinctive for its buttery, nutty taste and rough skin that turns a deep purple when fully ripe. Shepards are the next most widely available, which are lighter on the palate and notable for their greater resistance to oxidisation once opened. Aside from a burst of colour, avocado adds an exceptional depth of creaminess to a dish and carries base flavours while maintaining its own integrity. The dense texture of avocado means that it can act as a base ingredient in a light dish or alternatively a great complement to a richer meal when applied deftly. I have used it as the basis for a silky mouth-filling Japanese style chawanmushi, a warm savoury custard that subtley exudes avocado flavour. It is just a matter of thinking of all the sensory elements avocados offer. In fact, parts of Asia only use them as dessert or sweet drinks, something quite foreign to western thinking. That you can do something successful with avocados at any stage of ripeness should greatly appeal to chefs’ sense of creativity and practicality. Unripe avocados can be batter; tempura works especially well. Because avocado is usually served cold or at room temperature, it might be surprising that it also works well in warm dishes. The trick is simply to add the fruit at a late stage in the cooking process and not to apply direct heat for extended periods. Finally, the flesh of very soft fruit can be used in avocado purées or ice cream…or other desserts. It can only Aside from a burst of colour, avocado adds an exceptional depth of creaminess to a dish and carries base flavours while maintaining its own integrity. used alongside, or as a crisp substitute for, green papaya or mango. Firm avocados are ideal for flash frying, which amplifies their meatiness and gives them the mouthfeel of a vegetable. It is also possible to deep fry firm avocado pieces protected by a be a good thing when produce is versatile enough to be used across the whole menu. Also known to the Aztecs as ‘the fertility fruit’, avocados are an ingredient certainly ready to thrive – all it takes is a little imagination. • Right: Brendan McQueen’s Tempura king prawn & avocado, grated daikon salad; Chawan mushi custard, sweet dashi sauce, & yabbi tail; Confit Petuna ocean trout & avocado, toasted shiso, spiced panko crumbs. 28/7/11 11:38:52 AM FSN_UNILEVER_FP_033.indd 33 28/7/11 11:40:36 AM 34 FOODSERVICE august 2011 mouthfuL LAST SUPPER mouthful Ever wondered what you might eat for your final meal on deathrow? Photogrpaher James Reynolds has delivered a series of fascinating photographs depicting actual last suppers. Check it out at http://goo.gl/XuOkW WEDNESDAY is the most popular day to book a restaurant according to online reservation site Dimmi. Of those that make their restaurant booking online, 53 per cent are dining from 7-10pm, 25 per cent from 5-7pm and 20 per cent for lunch according online reservation site Dimmi. 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