Resource guide - Marine Corps Community Services | MCAS Miramar
Transcription
Resource guide - Marine Corps Community Services | MCAS Miramar
0 MCAS MIRAMAR 2015 RESOURCE GUIDE Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government. The views and opinions of authors expressed herein do not necessarily state or reflect those of the United States Government, and shall not be used for advertising or product endorsement purposes. 1 RESOURCE BY CATEGORY Automotive 2-1-1 Cal Auto Registration California Department of Motor Vehicles Homefront San Diego Military OneSource Navy Marine Corps Relief Society Operation Homefront Vehicle Registration/Pass & ID 7 17 18 42-43 56-58 66 68 96 Baby/Child Needs Armed Services YMCA Children’s Waiting Room Exceptional Family Member Program Homefront San Diego Military OneSource Miramar Library Navy Marine Corps Relief Society New Parent Support Program Operation Homefront San Diego Military Outreach Ministries School Liaison Program WIC 10-11 24 33-34 42-43 56-58 63 66 67 68 77 81 98 Childcare/After School Programs 2-1-1 Armed Services YMCA Boys & Girls Club of America of Greater San Diego Child Care Resource and Referral Children, Youth and Teen Center Children’s Waiting Room, NMCSD Military OneSource Miramar Child Development Center SAY San Diego YMCA Childcare Resource and Referral San Diego 7 10-11 15-16 22 23 24 56-58 60 79 99-100 Counseling 2-1-1 Armed Services YMCA Chaplain Services DSTRESS Family Advocacy Program Fleet and Family Support F.O.C.U.S. MCCS Counseling Center Mental Health Systems Military OneSource New Parent Support Program 7 10-11 21 30 35-36 39 41 54 55 56-58 67 Deployment Assistance American Red Cross Armed Services YMCA Family Readiness Program Fleet and Family Support Military OneSource Readiness & Deployment Support United Through Reading US Postal Service 8-9 10-11 37 39 56-58 74 92 94 Domestic Violence 2-1-1 Center for Community Solutions Family Advocacy Program Military OneSource National Domestic Violence Hotline 7 20 35-36 56-58 64 Drug/Alcohol Abuse 2-1-1 Fleet and Family Support Mental Health Systems Military OneSource Substance Abuse Counseling Center 7 39 55 56-58 87 2 Emergency Preparedness/Disaster Relief 2-1-1 American Red Cross Armed Services YMCA Homefront San Diego Military OneSource Navy Marine Corps Relief Society Operation Homefront San Diego Military Outreach Ministries San Diego Police Department Employment/Job Assistance 2-1-1 Career Resource Center Military OneSource 7 8-9 10-11 42-43 56-58 66 68 77 79 7 19 56-58 Legal Assistance Legal Aid Society of San Diego Military OneSource Legal Assistance Office 47 56-58 48 Medical Emergency American Red Cross Naval Medical Center San Diego Poison Control 8-9 65 71 Military Matters DEERS Disabled American Veterans Family Readiness Program Identification Cards Miramar Branch Health Clinic Public Affairs Office Space Available Distribution Management Office 27 28 37 44 46 61 73 86 29 Moving Fleet and Family Support Information and Referral Military OneSource Operation Homefront 39 45 56-58 68 Installation Personnel Administration Center Financial Assistance 2-1-1 Armed Services YMCA Fleet and Family Support Homefront San Diego Military OneSource Navy Marine Corps Relief Society Operation Homefront Personal Financial Management San Diego Military Outreach Ministries Food Assistance 2-1-1 Commissary Homefront San Diego Military OneSource Navy Marine Corps Relief Society Operation Homefront San Diego Military Outreach Ministries USO WIC Housing 2-1-1 Fleet and Family Support Homefront San Diego San Diego Naval Housing Military OneSource Operation Homefront 7 10-11 39 42-43 56-58 66 68 70 77 Personal Enrichment 7 25 42-43 56-58 66 68 77 93 98 Chaplains Religious Enrichment Development Operation Education Center Family Readiness Program LifeSkills Program L.I.N.K.S. Military OneSource Miramar Library New Parent Support Program Personal Financial Management Prevention Relationship Enhancement Program 7 39 42-43 78 56-58 68 Readiness and Deployment Support School Liaison Program Semper Fit Programs 26 31 37 49-50 51-52 56-58 63 67 70 72 74 81 82-84 3 Pet/Animal Needs Military OneSource San Diego Animal Services Veterinary Care Clinic 56-58 75 97 Pregnancy/Childbirth American Red Cross Homefront San Diego Military OneSource Navy Marine Corps Relief Society New Parent Support Program Operation Homefront WIC 8-9 42-43 56-58 66 67 68 98 Recreation 2-1-1 Armed Services YMCA Balboa Park Big Bear Cabins and Campgrounds Bob Hope Theater Entertainment and Tickets Office Fish Pond Flying Leatherneck Museum The Great Escape MCAS Miramar Memorial Golf Course Military OneSource Mills Park Miramar Inn Miramar Library New Parent Support Program Outdoor Adventure Center San Diego Metropolitan Transit System San Diego Military Outreach Ministries Semper Fit Programs Single Marine Program USO 7 10-11 12 13 14 32 38 40 88 53 56-58 59 62 63 67 69 76 77 82-84 85 93 Single Marines Armed Services YMCA Military OneSource Single Marine Program USO 10-11 56-58 85 93 Transition Assistance Career Resource Center Military OneSource Navy Marine Corps Relief Society Tragedy Assistance Program for Survivors VA Office Volunteer Opportunities 2-1-1 American Red Cross Armed Services YMCA Family Readiness Program Homefront San Diego L.I.N.K.S. Military OneSource Navy Marine Corps Relief Society Operation Homefront San Diego Military Outreach Ministries USO 19 56-58 66 89 95 7 8-9 10-11 37 42-43 51-52 56-58 66 68 77 93 4 ALPHABETICAL PHONE NUMBER LISTING 2-1-1 American Red Cross Armed Services YMCA Auto Skills Center Balboa Park Big Bear Cabins and Campground Bob Hope Theater Boys & Girls Club of America Cal Auto Registration California Department of Motor Vehicles Career Resource Center Center for Community Solutions Chaplain Services Child Care Resource and Referral Children, Youth and Teen Center Children’s Waiting Room, NMCSD Commissary CREDO DEERS Disabled American Veterans Distribution Management Office (DMO) Drug Demand Reduction Program DSTRESS Education Center Entertainment Ticket Office Exceptional Family Member Program Family Advocacy Program Family Readiness Program Fish Pond Flying Leatherneck Museum F.O.C.U.S Homefront San Diego ID Card Office Information and Referral Installation Personnel Administration Center (IPAC) Legal Aid Society of San Diego Legal Assistance Office LifeSkills Program L.I.N.K.S. MCAS Miramar Memorial Golf Course MCCS Counseling Center 211 877-272-7337 / 858-309-1200 858-751-5755 858-577-1215 619-239-0512 858-577-4126 / 4141 858-577-4143 / 4142 866-SDYOUTH 858-695-7366 800-777-0133 858-577-6710 / 6491 / 8965/ 4829 888-385-4657 858-577-1333 619-556-8491 858-577-6959 619-532-6665 858-577-4516 858-577-1333 800-334-4162 / 858-577-1421 858-689-9617 / 9637 858-577-1276 858-577-6585 877-476-7734 858-577-1801 858-577-4141 / 6162 858-577-4668 858-577-6585 858-577-4473 / 9078 858-577-4150 877-FLY-USMC 619-556-6075 760-392-1551 858-577-1421 858-577-1428 858-577-6602 / 9001 877-534-2524 858-577-1656 858-577-4473 / 9078 858-577-4810 / 4918 / 6681 858-577-4155 858-577-6585 5 Mental Health Systems Military OneSource Mills Park Miramar Child Development Center Miramar Branch Medical Clinic Customer Service Miramar Inn Miramar Library NACCRRA National Domestic Violence Hotline Naval Medical Center San Diego Navy-Marine Corps Relief Society (NMCRS) Navy-Marine Corps Relief Society Thrift Store New Parent Support Program Operation Homefront Outdoor Adventure Center Personal Financial Management Poison Control Prevention Relationship Enhancement Program (PREP) Provost Marshall’s Office (Emergency) Public Affairs Office Readiness & Deployment Support San Diego Animal Services San Diego Metropolitan Transit San Diego Military Outreach Ministries San Diego Naval Housing San Diego Police Department SAY San Diego School Liaison Program Semper Fit Programs Single Marine Program Space Available Substance Abuse Counseling Center The Great Scape Tragedy Assistance Program for Survivors TRICARE Dental/ United Concordia TRICARE United Health Care United Through Reading USO United States Postal Service VA Office Vehicle Registrations and Decals Veterinary Care Clinic WIC YMCA Childcare Resource and Referral San Diego 858-573-2600 800-342-9647 858-577-4099 858-577-4144 / 7891 858-577-9945 858-271-7111 858-577-1261 800-424-2246 800-799-SAFE 619-532-8225 858-577-1807 858-271-4633 858-577-9812 866-424-5210 858-577-4149 858-577-9802 800-222-1222 858-577-1333 858-577-4059 858-577-6000 858-577-6306 / 6203 / 7993 619-236-2341 619-233-3044 619-461-4164 619-556-8443 619-531-2000 858-565-4148 858-577-6633 / 8625 858-577- 6547 858-577-6283 858-577-4285 858-577-6585 858-577-6171 800-959-TAPS 877-638-3379 877-988-9378 858-481-7323 619-235-6503 800-ASK-USPS / 858-577-4578 858-689-2141 858-577-1463 858-577-6552 / 1773 800-500-6411 619-521-3070 6 2-1-1 SAN DIEGO CONTACT INFORMATION Phone Number: Local Web Address: National Web Address: Hours of Operation: 211 www.211sandiego.org www.211.org 24 Hours a Day, 365 Days a Year BRIEF DESCRIPTION What is 2-1-1? 2-1-1 is a free, confidential, and easy-to-remember three digit phone number that brings people and services together. Every hour of every day, someone in San Diego County searches for services, from substance abuse treatment to care for a child or aging parent. More than 2,000 community agencies provide 5,000 health and human service programs. Finding your way through this maze can seem insurmountable. Where do you start? With 2-1-1, help starts with one little number. 2-1-1: Help Starts Here 2-1-1 is the dialing code for free, 24-hour community, health and disaster information in San Diego County. 2-1-1 has been set aside by the Federal Communications Commission for the public to easily access community information. Callers receive personalized information from a live phone specialist who can answer questions about a variety of services and information. A Community Wide Service Every corner of the community is touched by 2-1-1, from the businessperson who uses 2-1-1 to help an employee find parent and family services, to the senior citizen who calls 2-1-1 about financial scams. In times of a regional disaster, 2-1-1 is the link for all citizens to the most up-to-the-minute information on road closures, evacuations, shelters, and recovery resources. Law enforcement agencies see scarce resources freed up when inappropriate calls to 9-1-1 decline because the public has another easily-remembered number to call for non-emergency needs. 2-1-1 Beyond San Diego County Though only introduced in 1997, 2-1-1 dialing already reaches 198 million people across the nation. Well over 65 percent of the country has access to 2-1-1. (For more information, see www.211.org.) In California, 18 counties have active 2-1-1 dialing service. 7 AMERICAN RED CROSS CONTACT INFORMATION Local Phone Number: Website: Address: Emergency Phone Number: Hours of Operation: 858-309-1200 www.sdarc.org 3950 Calle Fortunada San Diego, CA 92123 877-272-7337 24 Hours a Day, 365 Days a Year BRIEF DESCRIPTION The American Red Cross is a volunteer-led, non-governmental humanitarian agency that provides relief to victims of disasters and help people prevent, prepare for, and respond to emergencies. In addition to domestic disaster relief, the American Red Cross provides communication services and offers comfort to military members and their families. Today, the American Red Cross is keeping pace with the changing military. Using the latest in computer and telecommunications technology to allow military members stationed all over the world to send messages to loved ones back home during emergency or other important events. These communications are delivered around-the-clock, seven days a week, 365 days a year. The American Red Cross is available to help our armed forces with the following services: Reporting and Emergency Communications: The American Red Cross links members of the U.S. Armed Forces with their families during crisis such as critical accident, illness, birth, or death in a service member’s immediate family. Twenty-four hours a day, 365 days a year, the Red Cross is equipped to quickly verify the situation and relay an emergency message or leave request if necessary to the proper military authorities. Note that the service member’s Commanding Officer ultimately makes the decision of whether or not an emergency leave request is granted. When calling the Red Cross to send a message to a service member, please have the following information which will speed the process of sending your message: Service Member’s Full Name Branch of Service Social Security Number Military Address Information about the deployed unit and home base (if deployed) Family members who do not reside in the service members' household, members of the National Guard and Reserves, retirees and civilians may access Red Cross services through their local Red Cross chapter. Red Cross chapters are listed in local telephone books and on the American Red Cross Web site at http://www.redcross.org/where/where.html. Emergency Financial Assistance: The Red Cross works with the military aid societies (Army Emergency Relief, Navy Marine Corps Relief Society, Air Force Aid Society and the Coast Guard Mutual Assistance). This partnership helps to provide financial assistance for emergency travel which requires the presence of the service member or his or her family, burial of a loved one, or with assistance that cannot wait until the next business day (food, temporary lodging, urgent medical needs, or the minimum amount required to avoid eviction, utility shut off, etc.). Active duty service members stationed CONUS and their immediate family members can call the Red Cross Service to the Armed Forces Centers for help seven days a week, 24 hours a day, 365 days a year. 8 AMERICAN RED CROSS (cont.) Counseling: The American Red Cross offers confidential services to all military personnel and their families — active duty, National Guard and Reserves. Counseling, guidance, information, referrals and other social services are available through our worldwide network of chapters and offices on military installations. Welcome Home, A Guide to a Healthy Family (ARC 2091, Apr. 1996) is a publication especially for military personnel returning home to their families after a lengthy deployment. The guide has suggestions for making the transition smoother for the entire family. An electronic copy can be found on the American Red Cross Website under Military Reference Library. Safe and Well: Disasters often make it difficult to stay in touch with loved ones. The American Red Cross Safe and Well website is a central location for people in disaster areas in the United States to register their current status, and for their loved ones to access that information. It helps provide displaced families with relief and comfort during a stressful time. The Safe and Well website is easy to use: If you are currently being affected by a disaster somewhere in the U.S., enter your pre-disaster address and phone number, and select any of the standard message options at https://safeandwell.communityos.org/zf/safe/add If you are concerned about a loved one in the U.S., go to https://safeandwell.communityos.org/zf/safesearch/search and enter the person’s name and pre-disaster phone number OR address. If they have registered, you will be able to view the messages they have posted. Safe and Well is available 24 hours a day, 365 days a year and is accessible in both English and Spanish. 9 ARMED SERVICES YMCA (San Diego) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-751-5755 www.SanDiegoASYMCA.org 3293 Santo Road San Diego, CA 92124 Monday – Friday 8:00 am – 4:30 pm BRIEF DESCRIPTION The San Diego Armed Services YMCA is a non-profit organization exemplifying the American spirit of caring. Since 1920, the mission of the San Diego Armed Services YMCA is to enhance the lives of military personnel and their family members in spirit, mind and body by providing programs and services that strengthen them and are relevant to the unique challenges of military life. Family Outreach: The San Diego ASYMCA’s unique Family Outreach Program provides in-home counseling to military families at no charge. Like civilians, military families are subject to crises such as severe illness, financial difficulties, anxiety, depression, divorce, postpartum depression, and stressful parenting situations. The services offered include: Marriage Counseling: as part of their free and confidential in-home counseling, professional social workers provide couples counseling services tailored to couples and can include: pre-marital counseling, infidelity, effective communication, managing conflict, understanding parenting styles, and deployment/reintegration. Individual Counseling: The active duty service member or spouse may seek individual counseling to address any concerns specifically their own. Parenting Education: Professional social workers can provide information on and assistance with effective parenting. Clinical/Social Networking Groups: A group for parents of exceptional family members is facilitated. Information, Resource and Referral: Professional social workers are in contact with a variety of agencies and community groups that provide a range of services to military families. Family Emergency Supplies: Families who are experiencing financial distress are able to access emergency supplies once in a twelve month period by contacting a Family Outreach Social Worker. Social workers can also provide food resources and referrals and help with family budgeting. Neighborhood Exchange: The ASY has partnered with the San Diego Food Bank to provide a monthly food distribution for qualified families in zip codes 92123 and 92124. Food is first come, first serve for the first approximately 150 families who come and bring their own bags. Youth & Community Outreach: To help alleviate the stress associated with constant uprooting, and provide a strong sense of community, Youth & Community Outreach Programs offer a variety of interactive programs for families, spouses and children to include: Operation Kid Comfort: In order to maintain the bond between a deployed parent and the children a quilt can be made with photos of children with the deployed parent. The pictures are transferred onto materials and sewn into a quilt by volunteers. Mom & Tots Program: A program for pre-school children 18 months-5 years old and their parents or guardian to foster positive interaction between the child and parent while working on developmental skills necessary for the young child to succeed in the school environment. Play Group: Provides semi-structured play activities for preschool aged children to participate in while parents supervise within their military housing communities. A variety of equipment is used to maximize the fun and interactions of the kids! Father/Daughter Dance: A special evening of dinner and dancing for fathers and their daughters. This bonding opportunity will help to enrich the father daughter relationship. 10 ARMED SERVICES YMCA (cont.) Operation Hero: The ASYMCA’s premiere after-school program targets children who have been identified by school personnel as exhibiting low self esteem, or difficulty adjusting both academically and socially in the school environment. Curriculum is designed to help children handle the challenges of military life, provide tools to help them succeed in school, and help develop a positive self-image while improving social and communication skills. This program is currently being offered free of charge at Cabrillo, Dewey, Hancock, Miller, and Silver Strand elementary schools in the San Diego Unified and Coronado school districts. Camp Hero: A FREE exciting week long day camp in August for children ages 7 to 12 where they experience day camp and explore San Diego’s scenic parks through two local trips and one special day long trip. Application period begins in June. Check out the event calendar for specific dates and times to apply! Youth Enrichment Summer (YES) Program: This free summer outing program affords military children ages 7-15, the opportunity to explore a variety of San Diego attractions. Healthy Living Walking Group: Get active while you exercise with other military families. Take a stroll with your children through the Murphy Canyon area. Each walk includes a discussion period, distribution of water and a nutritious snack. Healthy Kids Day: An action packed day full of information and activities to educate families on healthy living. Whether you’re having your blood pressure checked or watching your kids in the jumpy castle, you’re bound to have a great family day! Spouse Craft & Conversation Groups: A relaxing way to meet other military spouses while doing a craft. While the parents craft, their children interact with other children in a supervised area. Naval Medical Center: The goal of the ASYMCA located at Balboa Naval Medical Center is to ease the stress of illness or injury and contribute to healing and wellness. Hospitalization can be stressful not only for the patient but also for the family. During this time we encourage military service members and their families to utilize our services. ASYMCA is conveniently located in the main building, 1-G with office hours from 8:00am-5:30pm. For additional questions contact us at 619-532-8156 In-Patient Recreation: Interested in watching a movie, listening to relaxing music, playing x-box, working on a craft project, accessing the internet, reading a book, having a visit from a therapy dog or perhaps engaging in a chess game? Contact us! Patient Services: If you are in the hospital unexpectedly and do not have everything you need we can offer you a variety of toiletries as well as basic clothing and adaptive clothing items. C5 Care: The Naval Medical Center’s C5 Team (Comprehensive Combat and Complex Causality Care) teams with the ASYMCA to meet urgent needs (childcare, transportation, lodging etc) and facilitate participation in healthy activities. MedEvac & Family Support: Trained volunteers greet all patients that are medically evacuated to Naval Medical Center, in addition to appreciation and support to the patients, resources and assistance is provided to the family who are frequently from out of town. Community Recreation Activities: For those currently in care for illness or injury received while serving in Operation Enduring Freedom and Operation Iraqi Freedom. This program provides recreation activities for the entire family. Our Littlest Warriors: Pediatric patients may receive special attention from ASYMCA. In the emergency room a frightened child could receive a teddy bear. In post-partum parents are given hand crafted items and information on immunizations. If a child has a permanent disability or chronic illness, are invited to attend several special events throughout the year. A joyous reunion celebrating Neonatal Intensive Care Babies is held annually. Volunteer Opportunities: To volunteer at a special event, or to train to volunteer at the Naval Medical Center or in other ASYMCA programs, please contact Volunteer Coordinator Jennifer Fogleson at 619-532-8156. Active Duty Programs: Out and About Tours-Explore San Diego and learn more about the history and culture of our community, and discover fun things to do. Usually command specific; any local command can request to make the tour part of their indoc (please call for details). Recreational Activities: Various recreational activities are offered year-round. Thanksgiving Adopt a Troop: This program is over 65 years old and features Marines/Sailors joining local families for Thanksgiving Dinner. Marines/sailors and families can apply by calling ASYMCA Military Program. Operation Liberty Call: Join us in the Gaslamp District during Fleet Week. Win prizes, and receive coupons for local businesses! Military Volunteer Program: We provide transportation from any base (a volunteer does not have to come with us on the bus/can drive themselves; however, if they must contact us to sign up for the program). Signups for all ASYMCA Military Programs can be done simply by calling our offices at 619-952-0718. 11 BALBOA PARK CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 619-239-0512 www.balboapark.org/ 1549 El Prado Balboa Park San Diego, California, 92101 Daily 9:30 am - 4:30 pm (Visiting Center) Balboa Park Grounds: 24 Hours BRIEF DESCRIPTION A special place where you can experience San Diego's natural beauty, wonderful art and culture and stunning Spanish Revival architecture. Balboa Park offers so many different adventures for families with children. There is something for everyone to enjoy-together or separately-both indoors and outdoors. With a variety of museums and attractions and 1,200 acres of beautifully landscaped grounds, Balboa Park is a special place for families to spend time together. Kids crazy about cars, trains and planes or dinosaurs, planets or sports or art, flowers and animals will all find something to savor during a day in the Park. Activities and sights in the park include: Museums ranging from art to science to air and space to natural history or anthropology Performing arts from plays at the Tony Award® -winning Old Globe to concerts on the magnificent Spreckels Organ Pavilion outdoor stage Lush landscaping and lovely gardens The world famous San Diego Zoo Places for fun with families and recreation for all Unique shopping, restaurants and casual outdoor dining Balboa Parks also offers: Free admission for San Diego Residents Active Duty Military and their families (as a public service Park organizations offer free admission on a rotating basis on the first 4 Tuesdays of the month to San Diego City & County residents, Active Duty Military and their families). The Balboa Park Visitors Center located in the National Historical Landmark House of Hospitality building is your primary source of information about the park. 12 BIG BEAR CABINS AND CAMPGROUND CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: (858) 271-7111 www.mccsmiramar.com/bigbear.html MCAS Miramar Bldg. 2515 Big Bear Reservations Monday - Friday 9:00 am – 5:00 pm Saturday, Sunday, and Holidays Closed Campsite & Boat Reservations Monday - Sunday 9:00 am – 5:00 pm BRIEF DESCRIPTION Discover a hidden retreat centered in the San Bernadino Mountains ….a perfect getaway for a little rest and recreation. If you seek adventure and love the outdoors, Big Bear is the perfect place for you. During the winter enjoy snowboarding and after the snow melts fishing, hiking, and water skiing. The Big Bear Recreational Facility is dedicated to providing affordable facilities for camping and lodging for active duty, retired military personnel, Reservists, DoD employees and authorized family members. Big Bear Cabins: The Big Bear Recreational Facility has eight cabins which may be reserved on a year round basis. Each cabin has a bedroom downstairs with a queen-size bed and armoire with dresser. The upstairs loft has two full-size beds and dressers. Bed linens, blankets, pillows, bath towels, hand towels, wash clothes and a bath mat are provided. The dining room has a table with seating for six. The living room has a sofa and loveseat with a coffee table, wood-burning fireplace, a 27" flat-screen television and DVD/VHS player. Each cabin kitchen is equipped with a refrigerator, gas range/oven, microwave oven, coffee maker and can opener. Cooking items such as pots and pans are provided as well as dishes and flatware for six. A charcoal grill and picnic table is provided for each cabin. All cabins are stocked with adequate cleaning equipment (vacuum, sponge, mop, broom, etc.). In addition, the Main Lodge has a limited supply of high chairs and playpens available for checkout. The maximum occupancy of a cabin is six people (adults, children and infants). At no time should the “floor load” limit of six occupants be exceeded. Big Bear Campsites: Campsites are open year round, weather permitting. There are five RV sites with hook-ups and five tent sites. Tent camping is permitted only in specific camping areas. The maximum per RV/campsite is eight people (adults, children and infants). Boat Rentals: Big Bear Recreational Facility also has boats available for rent. Boats (Pontoon, Canoe, and Fishing Boats) are available May through October, weather permitting. Reservations: Begin the 1st business day of the month through the 4th business day of the month two months prior to the reservation month i.e.: 1st business day in March for a priority one customer to reserve any days in May. 13 BOB HOPE THEATER (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-4143 858-577-4142 (Theater rental) www.mccsmiramar.com/theater.html MCAS Miramar Bldg. 2242 Wednesday - Sunday (show times vary) BRIEF DESCRIPTION The Bob Hope Theater shows movies five days a week, Wednesday through Sunday. The films are current, often still showing at local, off-base theaters and many times, advance screenings are available. They are presented on a 20’ by 40’ screen in 21-speaker Dolby Sound. Special events are held on a regular basis. There’s a full range of food, snacks and drinks offered by the concession stand and bar. Doors open one hour prior to events/showings and the concession stand/bar closes 45 minutes after the start of the last showing/event. Outside food and drinks are not permitted in the theater at any time, with the exception of baby food and water. Quality entertainment with quality service is what you’ll find at the Bob Hope Theater! Theater rentals may be made by authorized patrons for functions like plays, dance recitals, awards, ceremonies, etc. 14 BOYS & GIRLS CLUB OF AMERICA OF GREATER SAN DIEGO CONTACT INFORMATION Phone Number: Website: Hours of Operation: 866-SDYOUTH http://www.sdyouth.org/ Check with local Club for additional information BRIEF DESCRIPTION The mission of the Boys & Girls Clubs of Greater San Diego is to inspire and enable youth to develop into productive, healthy, caring and responsible citizens. For 70 years, the Boys & Girls Clubs of Greater San Diego has been a non-profit organization serving children and youth between the ages of five and eighteen, especially reaching out to kids in need of a safe place to go after school. Through after school programs and day camps during school holidays and the summer, the Boys and Girls Clubs’ purpose is to serve more than 25,000 youth and their families in the greater San Diego region. After school and day camp programs include the arts, recreation, character development and youth sports leagues. With a staff of more than 190, we operate thirteen facilities (including a Teen Center) and four middle school site programs that span a geographic area of 120 miles from Borrego Springs to National City. Check out our after school programs, day camp, or youth sports leagues. Character & Leadership Development: After school programs empowers youth to support and influence their Club and community, sustain meaningful relationships with others, develop a positive self-image, participate in the democratic process and respect their own and others’ cultural identities. Junior Leaders are club members who often help with projects and activities for the Boys and Girls Clubs of Greater San Diego and demonstrate a commitment to their community as well. Youth of the Year is the top honor bestowed upon a member who regularly attends after school programs and is awarded for their service to their San Diego Club and community. The Youth of the Year Program is designed to promote and recognize service to Club and community, academic performance and contributions to family and spiritual life. Each Club selects a Youth of the Year who then goes on to regional and national competition. The Boys & Girls Clubs of Greater San Diego is proud to present our youth of the year for 2009. Health & Life Skills: After school and day camp programs that help youth achieve and maintain healthy, active lifestyles. Programs include: Smart Moves, an alcohol, tobacco, and drug prevention program. Planet Health, an education program that teaches children healthy cooking and nutrition choices. Education & Career Development: After school programs that help youth create aspirations for the future, providing opportunities for career exploration and educational enhancement Technology & Learning Centers – All of our after school program sites have technology centers that provide children with the latest educational software, tutoring and homework assistance that is helping them to improve their performance in school. Project Learn – Through this after school program The Boys & Girls Club enables youth to become highachieving students by incorporating: Homework Help and Tutoring – We offer a one hour homework Power Hour to provide help and tutoring that enables Club members to develop the daily habit of completing homework and preparing for class in a safe, quiet, allocated space with staff and volunteer encouragement and assistance. High-Yield Learning Activities – If children do not have homework, we offer high-yield learning activities such as leisure reading, discussion groups, community service projects, and games to sharpen cognitive skills (e.g. chess, scrabble, monopoly and scrabble). Parental Involvement – We encourage parents to support their children in school and at the Club. We also provide support to help them create a positive home environment that supports education. Collaborations with Schools – Club staff members develop a relationship with each school represented at the Club to encourage communication between and among teachers, parents and Club professionals. This strengthens the “educational safety net” for Club members. Incentives, Recognition and Goal-Setting – Members and staff use recognition and goal setting to plan achievement and improvement daily, weekly and monthly. As an incentive, we offer members opportunities to participate in special events and field trips when they improve their academic achievement levels. 15 BOYS & GIRLS CLUB OF AMERICA OF GREATER SAN DIEGO (cont.) Sports, Fitness and Recreation: After school and day camp programs that help develop fitness, a positive use of leisure time, reduction of stress, appreciation for the environment and social and interpersonal skills. Other than the middle school before and after school programs, most of the Branch locations have a full size gym, swimming pool, outdoor soccer arena or skate park. These facilities enable staff to engage children in a large variety of recreation activities such as flag football, dodge ball, volley ball, track and field activities and so on. Special recreation events include: You Go Girl Track Meet Summer Games – Members from Clubs across the county participate in this Olympic style event. Youth of all ages compete in a variety of events including, swimming, track & field, football and soccer. The event culminates in an exciting awards ceremony. The Arts: The Boys & Girls Clubs of Greater San Diego provides opportunities to help young people enhance self-expression and creativity, develop multicultural appreciation, provide exposure to and develop skills in crafts and visual, performing and literary arts. National Fine Arts Exhibit: All branches of the Boys & Girls Clubs maintain Arts & Crafts programs led by trained adults and enhanced by community volunteers. Members learn to express themselves through media such as painting, drawing, and sculpture. Members work year round on art projects that culminate in the Fine Arts Display at City Hall. A panel of artists and educators from our community are invited to select outstanding works from the local Fine Arts Exhibit to be entered in the Boys & Girls Clubs of America’s Regional Fine Arts Exhibit competition. Performing Arts: In addition to arts & crafts, the Boys & Girls Clubs also provide opportunities for the performing arts including talent shows, plays, rap & dance contests, and field trips. Ballet Folklorico, a program at our National City Branch that promotes physical well-being and awareness to the art of traditional Mexican dance and folklore. 16 CAL AUTO REGISTRATION SERVICE (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-695-7366 http://www.mccsmiramar.com/vehicle_registration_srvc.html MCAS Miramar Bldg. 8600 Monday – Friday 10:00 am – 4:00 pm BRIEF DESCRIPTION A full vehicle registration service located in the Flight Line Complex that makes it easier for you to take care of all your auto needs! Services offered include transfers, renewals, plates, stickers, and titles for almost any vehicle type—cars, trucks, motorcycles, trailers, motor homes, boats and off-road vehicles. 17 CALIFORNIA DEPARTMENT OF MOTOR VEHICLES CONTACT INFORMATION Phone Number: Website: Hours of Operation: 800-777-0133 TTY: 800-368-4327 www.dmv.ca.gov/ Visit website for additional information BRIEF DESCRIPTION One of the most commonly asked questions by military family members is, “Do I need a California driver’s license?” The California Department of Motor Vehicles (DMV) has determined that a California driver’s license is not required of a military dependent as long as the following criteria are met: The family member’s home state driver’s license remains valid The dependent is age 18 or older The dependent does not establish permanent residence in California The DMV maintains that lawful family members are entitled to the same non-resident status as their active duty parent, spouse, or legal guardian. For more information visit the website 18 CAREER RESOURCE CENTER (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-6710/6035/6491/8965/4829 http://www.mccsmiramar.com/career_resource_center.html MCAS Miramar Bldg. 5305 Monday – Friday 7:00 a.m. – 4:30 p.m. BRIEF DESCRIPTION The Career Resource Center offers information and assistance to aid military service members, retirees, veterans, DOD civilian employees and their family members in their career planning and job search. The two primary programs are Transition Assistance and Family Member Employment Assistance. The Center includes representatives from Disabled American Veterans, Veteran’s Affairs and California EDD. We provide a variety of resources such as computer programs, internet access, reference library and job listings. We have friendly and helpful staff to assist you and answer questions. Our services are provided for free and we are open Monday through Friday from 7 a.m. to 6 p.m. What We Offer: Transition Readiness Seminars - Provide information and assistance to help service members make an effective transition from military to civilian life. Employment Assistance Workshops - Provide guidance on the Federal Employment Application process; how to handle difficult and common interview questions, and successful techniques for developing a resume. Computerized Skills & Self-Assessment - These programs help job seekers make career and educational choices based on interests, skills and personality types. Family Member Employment Assistance - Provides services and resources available to family members in seeking employment or wanting to change career paths. Facilities and Equipment: Automated Services Consists of computer work stations for clients to use in preparing resumes, cover letters and federal applications. Internet capability is available on all computers. Fax service, copier and telephone for employer contact are also available. Resource Library Consists of newspaper publications, video and books on the job market and how to better prepare yourself Employment Listings For local, nationwide and overseas employers. These listings are updated every day. DOD JobSearch Website from the Office of the Secretary of Defense dedicated to employment assistance for transitioning military members and spouses of PCSing members. 19 CENTER FOR COMMUNITY SOLUTIONS CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 888-DVLINKS (888-385-4657) www.ccssd.org/ 4508 Mission Bay Drive San Diego, CA 92109 24-Hour Toll Free Crisis Line BRIEF DESCRIPTION The CCS is a non-profit social service agency providing quality services to the community. It is a state designated domestic violence and sexual assault center for victims and their families. Services: Crisis Response and Advocacy Services: Provides crisis intervention, follow up counseling, advocacy and accompaniment services including: 24-Hour Hotline, Referral services, Counseling , Accompaniment for victims to court and/or hospitals Rape Crisis Center provides services for survivors of sexual assault. All services are free and confidential. Project Safehouse, and Hidden Valley House: An emergency shelter for women and children who are victims of violence or homeless. Includes food, clothing, employment search, support groups, information and referrals, and children’s therapy group. Counseling Services for sexual assault, domestic violence, child abuse, relationship issues as well as individual, couples, group, family & youth services. Sliding scale fees. Prevention & Education Services: Education- Sexual Assault and relationship violence awareness and prevention, Self defense for women & girls, Healthy Relationship Skills, Personal Space & Respect (Grades K-6), Sexual Harassment Prevention (grades 7-adult) Prevention-Positive Steps Family Resource Center, Ahisma Project for Safe Families, Pacific Beach Teen Leadership & Prime Time Program, King Chavez PPA & Preparation Academies Prime Time Programs, Kimbrough Elementary Prime Time Program Locations: East County 619-697-7477 Coastal County 858-272-5777 North County 760-747-6282 Project Safehouse 619-267-8023 Hidden Valley House 760-480-0055 Legal Clinic 858-272-1574 Resource Development Department 858-272-5777 20 CHAPLAIN SERVICES CONTACT INFORMATION Phone Number: Hours of Operation: Varies (see below) Monday – Friday – 24/7 BRIEF DESCRIPTION Chaplain Corps Programs: Religious Services Prevention Relationship Enhancement Program (PREP) Chaplain’s Religious Enrichment Development Operation (CREDO) Pastoral Care / Counseling Services Chaplain Contact Information (Aboard MCAS Miramar) Marine Corps Air Station Miramar 858-577-1333 3D Marine Air Wing 858-577-7368 (Office) 858-864-4368 (24/7 Emergency Line) Marine Air Group 11 858-577-4443 (Office) 858-967-3799 (24/7 Emergency Line) Marine Air Group 16 858-577-1615 (Office) 858-967-3798 (24/7 Emergency Line) Marine Air Control Group 38 858-577-9598 (Office) 21 CHILD CARE RESOURCE & REFERRAL CONTACT INFORMATION Phone Number: 619-556-1011 877-235-6002 (toll free) Website: Address: http://navylifesw.com/sandiego/families/cyp/ Hours of Operation: Naval Station San Diego 2375 Recreation Way, Bldg 3639 NBSD Monday – Thursday 7:30 a.m. – 5:00 p.m. Friday – 7:30 a.m. – 4:00 p.m. Saturday, Sunday & Holidays – Closed BRIEF DESCRIPTION The Regional Childcare Resource and Referral Office (CCRR) maintains the consolidated wait lists for all six centers located in Metro San Diego. The centers are located on Naval Base San Diego, Naval Base Point Loma, MCRD, MCAS Miramar, Naval Medical Center and Murphy Canyon housing area. The office also maintains a list of Navy licensed Child Development Home providers (in-home care). Frequently Asked Questions: When can I get on the Wait List? As soon as you know you need childcare, you are pregnant, or you have orders to the Southwest Region. Who qualifies and in what priority order? Priority 1 - Single parent and dual active duty military families Priority 2 - Sponsor with working spouse or full time student spouse Priority 3 - A reservist with orders Priority 4 - Department of Defense or Civilian Contractors How long will it take to get into a Center? Unfortunately, we cannot give time estimates because the waiting time depends on many factors; i.e. when a space becomes available at a Center, which age group has the opening, the number of people who decline the opening, and the number of people who do not update and are removed from the list. How much does childcare cost? The Child Development Center fees are based on total combined household income. There are 6 categories of weekly fees ranging from, (call for costs), per week. 22 CHILDREN, YOUTH AND TEEN CENTER (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Address: Website: Hours of Operation: 858-577-4136 MCAS Miramar Bldg 2700 http://www.mccsmiramar.com/youth_teen_programs.html General: Monday – Friday 6:00 a.m. – 6:00 p.m. (excluding Federal Holidays) Resource & Referral: Monday – Friday 9:30 a.m. – 5:30 p.m. Front Desk: Monday – Friday 6:00 a.m. – 6:00 p.m. BRIEF DESCRIPTION The Youth & Teen Center has something to offer everyone from 6 weeks to 18 years of age! All programs and services are open to all Active Duty, Retired, Active Reservists, and Department of Defense employees. Families are required to register in order to utilize the Youth & Teen Center programs, which include a yearly registration of $25 for one child or $35 for multiple children. Children, Youth, and Teen Program Services: : o o o o o o o o Transportation: provided in conjunction with the School Age Care before and after school programs to: Walker, Mason, Miramar Ranch, and Hage Elementary. The Teen Center Program to: Wangenheim, Challenger, and Marshall Middle School and Scripps Ranch and Mira Mesa High Schools. Transportation is also provided to all field trips and off base special activities. School Age Care: Available for school-age youth between 5 years-12 years of age in the 6th Grade. Our School Age Care Program is accredited by the Council On Accreditation (COA). Fees are based on total family income. Before and After School Spring/Summer/Fall/Winter Camp Full Day Child Development Center (CDC) coming in June 2014: offers full day child care Monday through Friday. Our caring and knowledgeable professionals plan developmentally-appropriate curriculum that is responsive to the unique needs, abilities and interests of your child(ren). All programs offered are designed to enrich your child’s social, cognitive, emotional, physical, and intellectual growth and development. Our staff works in partnership with parents to meet each individual child’s needs in a safe, healthy, and nurturing environment. We are committed to support mission readiness through providing warm and consistent care for your military child. Drop-In Care: offered for children 6 weeks to Pre-Kindergarten. Hours of operation are Monday- Friday from 7:30a.m – 4:30p.m, based on limited availability. There is a charge of $4.00 per hour. Youth Sports Program: offering year round sports to children between the ages of 3-16 years old. All sports are co-ed and include: basketball, soccer, flag football, cheerleading, baseball, volleyball, softball, and opportunities for special events including NFL Punt, Pass, Kick and MLB Pitch, Hit, and Run competitions, and KIDS (Kids In Developmental Sports). Instructional Classes: a variety of classes are offered for children between the ages of 3-12 years old. Registration is required. Teen Center: for youth in 7th-12th Grades, the Teen Program teens have access to a state of the art computer lab, state of the art music and video production studio, kitchen, video games, and homework assistance. Service to club and community is also provided through a myriad of volunteer opportunities year round. As a Member Organization of the Boys and Girls Clubs of America, special programs focus on offering opportunities for character and leadership development, life skills, education and career exploration, arts, and healthy lifestyles in a safe, fun and positive environment. 23 CHILDREN’S WAITING ROOM (NAVAL MEDICAL CENTER) CONTACT INFORMATION Phone Number: Website: Address: 619-532-6665 http://www.med.navy.mil/sites/nmcsd/Patients/Pages/amenities/ChildrenWaitingRoom.aspx Hours of Operation: Naval Medical Center San Diego Bldg. 2, 1st floor Monday – Friday 7:30 a.m. – 4:30 p.m. BRIEF DESCRIPTION The Children's waiting room is an hourly fee drop-in center for dependent children of parents attending hospital appointments. Well children, ages 6 weeks to 12 years are accepted for care with proof of dependent status and up-to-date shot records. Lunch is not available at this facility. To assure availability, call for reservations up to a week in advance, when possible. Cost: E-5 and below: $3.00 per hour per child E-6 and above: $3.00 per hour per child 24 COMMISSARY (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-4516 www.commissaries.com/stores/html/store.cfm?dodaac=HQCKMQ MCAS Miramar Bldg. 2661 Tuesday – Wednesday 10:00 a.m. – 8:00 p.m. Thursday – Friday 10:00 a.m. – 9:00 p.m. Saturday 8:00 a.m. – 8:00 p.m. Sunday 10:00 a.m. – 6:00 p.m. Early Bird Tuesday – Friday, Sunday 8:30 a.m. – 10:00 a.m. Saturday 7:30 a.m. – 8:00 a.m. BRIEF DESCRIPTION The DeCA Mission: Deliver A Premier Commissary Benefit to the Armed Services Community that: Encourages an exciting shopping experience; Satisfies customer demand for quality grocery and household products; Delivers exceptional savings while… Enhancing quality of life, Fostering recruitment, retention and readiness. Supporting war fighters’ peace of mind, knowing their families have secure and affordable access to American products. Early Bird Hours: These hours are intended to give patrons in need of 15 items or less an opportunity to enter the store up to 90 minutes early to purchase said items. Early Bird hours are not full shopping hours. In many cases, the commissary is still preparing for it’s opening with pallets and large numbers of personnel on the floor. Self-check outs and express lane(s) will be available for early bird hours. 25 CHAPLAINS RELIGIOUS ENRICHMENT DEVELOPMENT OPERATION (CREDO) CONTACT INFORMATION Phone Number: Website: Hours of Operation: 858-577-1333 Chaplain’s Office MCAS Miramar 760-725-4954 Camp Pendleton CREDO Office 619-556-2826 San Diego Naval Station CREDO Office http://www.mccsmiramar.com/credo.html Monday – Friday 7:30 a.m. – 4:00 p.m. BRIEF DESCRIPTION CREDO's name comes from a Latin word meaning I believe! In fact, the unit is actually a training team with a goal of building the belief of Marines and Sailors in five key areas: Self, Relationships, Team, Unit, & God. While CREDO is staffed by specially trained Navy Chaplains, its programs, retreats, and seminars are not necessarily religious in nature. CREDO offers three-day retreats dealing with Marriage Enrichment, Family Wellness, Personal & Spiritual Growth, and Team Building. CREDO also offers a unique Care for Caregivers retreat which can be tailored to various helping oriented groups such as Family Readiness Officers and Family Readiness Volunteers. These retreats are held off Base at remote sites such as Palomar Conference Center in the Palomar Mountains and St Anthony’s Retreat in Sequoia National Forest. The team also provides various seminars and workshops such as: Personal Growth Retreats (PGR): Provides couples with the opportunity to explore ways to keep their marital relationship healthy and to deal with conflicts which may arise. This experience enables participants to explore the emotional, physical, and spiritual components of their marriage, and to grow closer as couples. Teen Retreats (TR): Provides a nurturing community for self-reflection, enhancement of self-esteem, trust and interpersonal relationships. Marriage Enrichment Workshop (MER): Provides tools for enhancing human understanding, intimacy and communication. Spiritual Growth Retreat (SGR): Provides insights to understanding your relationship with God. Unit Team Building (UTB): Provides appreciation of individual differences and develops shared visions, communication and cooperation in units. 26 DEFENSE ENROLLMENT ELIGIBILITY REPORTING SYSTEM (DEERS) CONTACT INFORMATION Phone Number: Website: Address: 800-334-4162 858-577-1421 (ID Center) http://milconnect.dmdc.mil/ MCAS Miramar Bldg. 2258 BRIEF DESCRIPTION DEERS is a computerized database of military sponsors, families and others worldwide who are entitled under the law to TRICARE benefits. DEERS registration is required for TRICARE eligibility. To enroll family members or make changes you must go to the Identification Center in building 2258. Active-duty and retired service members are automatically registered in DEERS, but they must take action to register their family members and ensure they’re correctly entered into the database. Once registered in DEERS it is important to keep your DEERS records updated when personal eligibility information changes. This includes changes in military career status; addresses; and family status (marriage, divorce, birth, and adoption) etc. For basic information on eligibility, review our Eligibility Fact Sheet. Mistakes in the DEERS database can cause problems with TRICARE claims, so it is critical to maintain your DEERS information. Retail network pharmacies check TRICARE eligibility through DEERS. Prescriptions will be filled only for beneficiaries who are listed as eligible in DEERS. Each family member’s eligibility record must be updated separately when changes occur. Registering Your Child in DEERS: Parents and legal guardians must register their newborn or newly adopted child in DEERS as soon as possible after birth or legal adoption. 27 DISABLED AMERICAN VETERANS (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: (858) 689-9617/9637 http://www.dav.org/veterans/tso-locations-2/ MCAS Miramar Bldg 5305 BRIEF DESCRIPTION Legacy of Service, Hope for the Future DAV (Disabled American Veterans) is the most long-lasting veterans advocacy and assistance group in this country. We’ve watched this country change and grow, and we’ve grown along with it. However, DAV has never wavered in its core mission to fulfill our country’s promises to the men and women who served. We invite everyone, veterans and civilian, men and women, young and old, to join us as we stand up for those veterans who risked it all when they stood up for us, our country, and our ideals. Contact our Miramar office for more information. 28 DISTRIBUTION MANAGEMENT OFFICE (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: (858) 577-1276 (858) 577-1071 Website: Address: Hours of Operation: http://www.move.mil/common/locator_maps/transportation_offices.cfm MCAS Miramar Bldg 2258 Monday – Friday – 7:30 a.m. – 4:30 p.m. BRIEF DESCRIPTION The Distribution Management Office, located in Building 2258, handles all receipt, delivery and pack-up of personal property shipments. Those arriving aboard the air station can contact DMO at 858-577-1298 7:30 a.m. to 4:30 p.m. Monday through Friday to establish a time for delivery of their personal effects. Call 858-577-1299 for SATO travel information. Those in receipt of permanent change of station orders should contact DMO as soon as possible to set up an appointment to start the pack-up process. 29 DSTRESS CONTACT INFORMATION Phone Number: Website: Hours of Operation: 877-476-7734 http://www.dstressline.com/ 24 Hours a Day / 7 Days a week BRIEF DESCRIPTION The DSTRESS Line is a pilot program for active duty, Reserve, veterans and retirees, as well as their families, in the western U.S., Hawaii, and Alaska. Callers will speak with veteran Marines, our former corpsmen, and licensed behavioral health counselors who have been specifically trained in Marine Corps culture and ethos. If successful, this pilot will be rolled out Marine Corps wide in 2011 WHO: The DSTRESS Line is available to all Marines (Regular, Reserve, veteran, or retiree), attached Sailors, and family members in the 'designated area.' (See "Where", below. Callers will speak with veteran Marines, former FMF corpsmen with years of experience on 'the green side', and licensed behavioral health counselors who have taken Marine Corps-specific training to understand our culture. WHAT: The DSTRESS Line is an anonymous behavioral health counseling service operated through TRICARE that gives Marines, attached Sailors, and family members a place to call and speak with "one of their own." It's a place to call and talk about stress in our lives-from the common everyday stressors to post-traumatic stress. It's non-medical. DSTRESS Line counselors won't diagnose symptoms, but they will work with callers to help with a way forward. WHERE: During this test phase, the DSTRESS Line is only available to callers in the TRICARE Region West area. This region is served by TriWest Healthcare Alliance, and includes: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, Wyoming and a portion of western Texas that includes El Paso and the Ft. Bliss area. Marines, attached Sailors, and family members located outside of this designated area who are seeking assistance for behavioral health needs should contact their regional providers or other national call centers already in operation, which includes: o TRICARE: http://www.tricare.mil/mybenefit/ o TRICARE Region North: https://www.hnfs.net/bene/home/?tsc=f o TRICARE Region South: http://www.humana-military.com/ o Military One Source: http://www.tricare.mil/mybenefit o Defense Centers of Excellence Outreach Center: www.dcoe.health.mil o National Suicide Prevention Lifeline and Veterans Suicide Prevention Hotline: www.suicidepreventionlifeline.org or 1-800-273-8255 WHEN: The call lines are open 24/7/365. During this test phase, Marine veterans and FMF corpsmen are typically available from 0700-2300. When Marine veterans and FMF corpsmen are not available, calls will be answered by counselors who have received Marine-specific training in our culture. WHY: Marines want to talk with someone who understands them as a Marine. The DSTRESS Line provides Marines, attached Sailors, and family members with a place to call and speak with 'one of their own.' It is a place to call and talk about problems before they turn into a crisis. The DSTRESS Line helps callers increase resilience and develop the necessary skills required to cope with the widely varying challenges of life in the Corps and the inevitable stress of combat operations. HOW: Callers can talk to DSTRESS Line representatives and counselors by phone or Skype, and can use the Chat feature found on this website. VOICE/TEXT (DOMESTIC AND INTERNATIONAL) OKINAWA (DSN) OKINAWA (LOCAL CELL OR LOCAL LAND LINE) OKINAWA (US BASED VOIP) MCAS IWAKUN (DSN) MCAS IWAKUNI LOCAL CELL OR LOCAL LAND LINE 1-877-476-7734 645-7734 098-970-7734 1-877-476-7734 645-7734 098-970-7734 30 EDUCATION CENTER (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-1801 http://www.mccsmiramar.com/education_center.html MCAS Miramar Bldg 5305 Monday – Friday 7:30 a.m. – 4:30 p.m. BRIEF DESCRIPTION Whether you're finishing up or just getting started, the Education Center has numerous ways for you to reach your educational goals. The Education Center includes classrooms in which local colleges teach a wide range of courses. The Center currently offers programs at the certificate, associates, bachelors and masters levels. The programs include face-to-face courses or via the internet, Video Teleconference, or CD. The staff is highly in tune with the demands of military life and has developed several programs that enable military personnel to advance educationally in spite of obstacles. They also proctor exams such as Military Classification Tests, CLEP tests, SAT and ACT. In addition to all of these programs and courses, the Education Center has knowledgeable and helpful staff on hand to answer questions and provide valuable information concerning your educational interests. So, whether you want to earn a degree or simply gain a new skill, the Education Center offers flexible and effective ways to further your goals and maximize your time. Other education related programs include the following: Education advisement/counseling College 101 brief every Wed & Fri @ 1130 GI Bill brief every other Thursday @ 1130 Joint Services Transcript (JST) review Military Academic Skills Program (MASP) United Services Military Apprenticeship Program (USMAP) Marine Corps Credentialing Opportunities Online (Marine Corps COOL) Leadership Scholar Program assistance Financial aid assistance 31 ENTERTAINMENT AND TICKETS OFFICE (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: 858-577-4141/4126 858-577-6162 Cruise Desk Website: Address: Hours of Operation: http://www.mccsmiramar.com/itt.html MCAS Miramar Bldg 2524 Monday - Friday 9:00 a.m. - 5:00 p.m. Saturday - 9:00 a.m. – 2:00 p.m. Sun & Holidays - Closed Cruise Desk Monday - Friday 9:00 a.m. - 3:00 p.m. Saturday, Sunday, and Holidays - Closed Ticketmaster Monday - Friday 9:00 a.m. - 4:30 p.m. Saturday - 9:00 a.m. - 1:30 p.m. Sunday and Holidays – Closed BRIEF DESCRIPTION The Entertainment Ticket Offices are dedicated to providing tickets for theme parks (throughout the United States), entertainment (concerts, theater, movies) and local attractions for the military community at discounted prices. Tickets are required to be purchased for the express use of the eligible customer and their guests. Tickets may not be resold for any reason. Vendors have the authority to check for authorized military ID cards from anyone with a military ticket and/or voucher. If customers give military tickets as gifts they run the risk of having that person denied entry at the gate and the tickets confiscated. Authorized customers may purchase tickets for guests when they will be present. The ITT &Ticket Office offers the convenience of having a Ticketmaster Outlet on site. For information on the latest Ticketmaster events call (619) 220-TIXS or visit www.ticketmaster.com. – These events are not discounted and all Ticketmaster fees apply. – Per Ticketmaster regulations, the I.T.T./Travel Offices are not authorized to give event information by telephone, or e-mail. MCCS apologizes for any inconvenience which this Ticketmaster policy may cause. The Ticketmaster Outlet closes 30 minutes earlier than the I.T.T./Travel Office. Now you can enjoy resort accommodations for two to six people for less than you’d pay for most hotels! Reserve a full week for only $299 (no membership, enrollment, or annual fees required). While most availability is during off-peak travel seasons, there are a wide variety of great destinations and times. Full details and samples of resort availability can be viewed at www.afvclub.com, or you can call the reservation center at 1-800-724-9988. The AFVC is part of the Uniformed Services Savings Network. See Web site for full terms and conditions. No official endorsement is implied. Not paid for in whole or in part by any element of the US Government, Military Service or DoD Non appropriated Fund Instrumentality (NAFI). Don’t forget your installation number – MCAS Miramar is AFVC Installation #22 32 EXCEPTIONAL FAMILY MEMBER PROGRAM (MCAS MIRAMAR) CONTACT INFORMATION Phone number: Website: Address: Hours of Operation: 858-577-4668 http://www.mccsmiramar.com/exceptional_family_member.html MCAS Miramar Bldg 2525 Monday – Friday 8:00 a.m. – 4:30 p.m. Appointment recommended BRIEF DESCRIPTION The Exceptional Family Member Program (EFMP) is a mandatory program required by Marine Corps Order P1754.4B Exceptional Family Member Program for all active duty personnel who have an exceptional family member. Eligibility Requirement: An exceptional family member is defined as an authorized family member (spouse, child, stepchild, adopted child, foster child, or a dependent parent) residing with the sponsor who may require special medical or educational services based upon a diagnosed physical, intellectual or emotional disability such as asthma, cerebral palsy, learning disability , dyslexia, ADHD, ADD, autism, oppositional defiant disorder, depression, etc. Disabilities may range from mild to severe. Enrollment Process: The DD 2792 (Exceptional Family Member and Educational Summary) and the DD 2792-1 forms (Exceptional Family Member Special Education Intervention Summary) are required to enroll in the EFMP DD Form 2792: Must be completed and signed by the service member or spouse and verified by an EFMP Case worker. A personal note and/or additional information may be included. The medical summary should be completed and signed by the medical provider (military or civilian). The sponsor should review for accuracy and completeness. A signed functional Medical Summary must be included for all children, even when no medical condition is apparent. DD Form 2792-1: Must be completed and signed by a school official or early intervention provider (if the child is younger than 3). A legible copy of the current Individualized Education Plan (IEP) or Individualized Family Service Plan (IFSP) must be submitted. A letter or report from the school or early intervention providers may be included. If enrolling a school age child with medical needs only, a school official or early intervention provider must endorse page 1 of the special education/early intervention summary documenting that there are no special educational needs. Once the forms are completed they should be submitted to the EFMP office. The forms will then be reviewed by a Case Worker and sent to HQMC to be screened by the Medical Liaison, at that time, they will recommend enrollment and/or consideration for priority housing. Enrollment is required every 3 years or if the condition changes prior to that time. If the status of the family changes (divorce, medical issues resolved, death, etc) the Marine must request disenrollment from the program. WHAT IS THE BENEFIT OF ENROLLMENT? Case Worker: A case worker will be assigned to every enrolled member. They will provide community and installation resources to facilitate needed services. The case worker can also attend IEP/IFSP and other meetings as necessary. The case worker at both the losing and gaining installation will assist in the transition of medical and educational care. The goal is to ensure that families receive continuum of care that will continue throughout their sponsor’s Marine Corps career and provide a seamless medical and educational transition for the EFM. Respite Care: Respite Care is a program intended to reduce stress on Marine families by providing temporary rest periods for family members who have disabilities or are responsible for regular care of persons with a disability. Families are eligible for up to 40 hours of Respite Care per month. 33 EXCEPTIONAL FAMILY MEMBER PROGRAM (cont.) Extended Care Health Option (ECHO): There is an opportunity for additional medical coverage in the form of TRICARE’s ECHO. ECHO is a program available only to families of active duty service members enrolled in the EFMP, whose family members have substantial needs. ECHO provides benefits not available through the basic TRICARE program, such as special education, durable equipment, rehabilitative care and respite care. Assignment Coordination: HQMC EFMP screens proposed accompanied orders for enrolled Marines to ensure that the special needs indentified in a family’s EFMP enrollment form can be met at the proposed duty location. If sufficient care is not available, EFMP will work to ensure a duty location where both career progression needs and Exceptional Family Member needs are met. Coordination for Housing During relocation, or when a need for accommodation is identified, an EFMP case worker will liaison with housing to ensure needs are met. Advocacy & Education: EFMP will assist families with issues ranging from school services and access to therapies, to TRICARE referrals. EFMP provides classes, training, events and resource material to help families learn to be self-confident and have the ability to advocate for themselves and the EFM. Policy: The EFMP provides for assignment of Marines with family members possessing special needs to locations where those needs can be met. Operational requirements of the Marine Corps and requirements for career development and experience are mediating factors in making assignments. The following policies apply: Accompanied Assignments – Overseas: Will not be affected if the required medical services are available at the overseas location. It is imperative that the EFM’s needs be formally re-evaluated if the sponsor considers extending his/her overseas assignment or if he/she is being considered for reassignment to another overseas location. Overseas screening is the same for all families anticipating accompanied orders overseas. Assignments – United States: Permanent Change of Station (PCS) assignments within the Continental United States, Alaska and Hawaii will be approved if the needs of the EFM can be met in the proposed assignment area or the appropriated Director of Manpower Management Division or Reserve Affairs determines that the needs of the Marine Corps take precedence. The EFMP has no impact on the deployment responsibilities of the sponsor. Overseas unaccompanied, unit deployments and standard deployments must be carried out without interruption. When the family’s need conflicts with such assignments, the assignment will be affected under the provisions of a humanitarian transfer. Marines having EFM’s will not normally be assigned to accompanied tours in geographic areas where another military department is responsible for providing medical and medically related services. When necessary, appropriate coordination will be conducted by CMC (MHF) with the department to verify the availability of the required service. The sponsor will always have the option of accepting assignments where medical services needed by the EFM do not exist. While the EFM is supported in another location. Enrollment shall not adversely affect advancement, career potential, or eligibility for special programs and assignments. 34 FAMILY ADVOCACY PROGRAM (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: 858-577-6585 24/7 Victim Advocate number: 858-864-3408 Website: Address: Hours of Operation: http://www.mccsmiramar.com/family_advocacy.html MCAS Miramar Bldg 2274 Monday – Friday 7:30 a.m. – 4:00 p.m. BRIEF DESCRIPTION Family Advocacy is a program designed to assist families experiencing the trauma of abuse. Counselors are trained in the dynamics of abuse in order to assist in protecting victims, as well as seeking ways to support families in need of assistance. There are many negative consequences that affect families experiencing abuse. Support resources include information on spouse and child abuse, victim advocacy, counseling for individuals, couples and children, as well as classes on stress and anger management, domestic violence, communication and conflict skills (Fair Fighting) successful parenting and financial management. We encourage anyone experiencing abuse to seek help immediately. Research shows that the earlier help occurs the sooner families can make positive changes. Research also proves that without assistance, abuse problems persist and become more unbearable over time. Frequently Asked Questions (FAQs) What is spouse or child abuse? Physical injury that involves behavior such as hitting, kicking, slapping, punching, choking, and shaking. Sexual abuse that involves the use of force, threats or intimidation by the offender to engage in sexual activity. Emotional harm such as threats of violence that causes undue fear or anxiety, and disparaging remarks that lowers self-esteem and damages emotional well-being. Will my spouse get into trouble if I seek help? This depends on the level of abuse. If there are injuries then the offender has broken the law and needs to be accountable for their behavior towards you or the children. The Marine Corps deals with abuse in two ways, if there is no injury or prior case and your spouse is willing to take responsibility for his or her actions and is amenable to treatment there will be no formal case and you and your spouse will be offered a treatment program that fits your needs. If there are injuries or a prior case then your spouse will be mandated by his command to get help. Victims of abuse must be protected. What are the rules of confidentiality? If spouse or child abuse occurs, a commander must be told in order to make sure that family members receive the care and protection they need and deserve. It is true that, in the beginning, spouses may resent being told they have to get help, but when they experience the positive results that occur in the family from the treatment program, there is an attitude change in a majority of the spouses for the better. Nothing you share with the counselor will be shared with your spouse unless you give permission. What can I do if I need help and can't get to the Family Advocacy Office? Family Advocacy Programs include Victim Advocacy. An Advocate is on call 24 hours a day to provide crisis intervention and referral to community resources. An Advocate will respond to victims of spousal abuse, child abuse and victims of sexual assault. An Advocate may accompany you to medical examinations and/or court proceedings, if needed. An Advocate can help to arrange lodging at a Battered Person's Shelter or Safe House. 35 FAMILY ADVOCACY PROGRAM (cont.) What are the limitations regarding amount and types of counseling received? Family Advocacy counselors assess safety first to determine what available services are most appropriate for the offender. Once it has been determined that risk for abuse has been lowered most couples go to individual and couples counseling, as well as participating in support groups. The average length of time generally lasts for three to six months. What are some early warning signs to look out for? Abuse during courtship Alcohol or drug abuse Background of family violence Minimizing effects of violence Denial there is a problem Difficulty handling frustration Extreme jealousy Mental abuse The need to control Sexual abuse Threats of violence Verbal abuse Victim Advocacy Program: Provides emotional support Advises victims of their rights Explores options and resources May accompany and support victims through medical and legal proceedings Links a victim to military and civilian resources and services. Victim Advocates will respond to incidents of domestic violence or sexual assault 24 hours a day. Under DoD policy, Restricted Reporting affords victims a new option for confidential disclosure of abuse and to receive support services. Adult victims of domestic abuse may receive victim advocacy services without requiring notification to law enforcement or unit commanders. To be eligible for restricted reporting, the victim must disclose to one of the following individuals: Victim Advocate, Victim Advocate Supervisor or Healthcare Provider (except in the State of California). Disclosure of abuse to anyone other than those listed above may result in command notification and law enforcement investigation. 36 FAMILY READINESS PROGRAM (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-4473/9078 http://www.mccsmiramar.com/family_readiness_program.html MCAS Miramar Bldg 2525 Monday – Friday 8:00 a.m. – 4:00 p.m. BRIEF DESCRIPTION Family Readiness…Fully Modernized to Meet Current and Future Needs The Mission of the Family Readiness Program is to provide training and support of personnel, and information technology enablers for the Unit Personal & Family Readiness Programs (UPFRP) aboard MCAS Miramar. The Family Readiness Program Trainer coordinates and conducts all training sessions in support of the UPFRP and members of the Family Readiness Command Team. Trainings are held regularly to train all participants in the UPFRP. Trainer is available for one-on-one Command Team Training and unit specific Volunteer Trainings upon request. FAMILY READINESS TRAINING PROGRAMS Command Team Training: Training is available to all members of the Family Readiness Command Team. The members that make up the Command Team include the Commanding Officer, Executive Officer, Family Readiness Officer, Chaplain, Sergeant Major, Family Readiness Advisor(s), spouses of Sergeant Major and Commanding Officer. Scheduled as needed. Family Readiness Officer (FRO) Training Suite: Family Readiness Officer Training is available for paid unit civilian Family Readiness Officers or appointed Active Duty Deputy FRO. Family Readiness Volunteer Training: Volunteers who support and assist the Unit Personal & Family Readiness Program will have very definite positions with specific job descriptions and unique training for each position. Family Readiness Volunteer Training provides required training to Family Readiness Assistants and Command Team Advisors. Resource Training: MapQwest (Resource Training) is conducted on a quarterly basis. This training is designed to introduce FROs, Marines, spouses and volunteers to resources available on the installation as well as the local area (includes a bus tour of the base). Staff Non-Commissioned Officer (SNCO) Family Readiness Resource Training is designed to introduce SNCOs to the UPFRP and Resources on and around MCAS Miramar. Commanding Officer & Sergeant Major Spouses Forum: This forum is designed to orient and guide CO & SgtMaj spouses in the responsibilities and operating components of their roles within the Unit, Personal & Family Readiness Program. During the forum information will be passed based on guidance from Headquarters Marine Corps while also allowing for sharing of best practices amongst peers. Unit Volunteer Opportunities: Designated family members can gain volunteer experience with their Marines Unit. For more information please contact your designated FRO at: MCAS Miramar H&HS 858-864-4772 3D MAW 858-336-7391 MWHS-3 858-603-6544 MAG-11 858-577-1624 (o) 858-349-7196 (c) VMFAT-101 858-371-1281 VMFA (AW)-225 858-603-0337 VMFA-232 858-603-8107 VMFA-314 858-603-6460 VMFA-323 858-603-7706 VMGR-352 858-531-8340 MALS 11 858-603-8120 MWSS-373 858603-6450 MAG-16 858-577-6502 (o) 858-349-6241 (c) VMM-161 858-603-8131 VMM-163 858-603-7980 VMM-165 858-603-8357 VMM-166 858-603-8130 VMM-363 858-603-7951 HMH-361 858-603-7968 HMH-462 858-603-8310 HMH-465 858-603-7989 HMH-466 858-603-6444 MALS 16 858-603-7971 MACG-38 858-577-8442 (o) 858-349-6794 (c) MTACS-38 858-603-8335 MWCS-38 858-603-8168 37 FISH POND (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-4150 http://www.mccsmiramar.com/fishpond.html#rules MCAS Miramar, Building 6673 Daily Dawn to Dusk BRIEF DESCRIPTION **The Fish Pond is a catch and release fishing site only** The Miramar Fish Pond is about 250 meters long and 150 meters wide, and is about 30 feet deep near the dam. Go fishing! The Miramar Fish Pond has been stocked with hungry bluegill, largemouth bass and channel catfish. Getting There: The Fish Pond is close and easy to get to! Take Pless Road south off Miramar Way (just west of the Brig). Turn right after the "narrow bridge," ignore the first left turn, and go straight to the top of the hill; you'll see the sign and entrance on your right. Park in the lot and walk down to the pond. Get a License: A fishing permit is available FREE at the Outdoor Adventure Center. Fishing rules: You must be at least 13 to fish alone. Fish only from designated areas. All fish must be taken on hook and line. Use of minnows, frogs, shiners or game fish for bait is prohibited. Chum or attractant is not permitted. Catch and release only. Fish Pond rules: No open fires (including grills). Alcohol and smoking are not permitted. All dogs must be on a leash. Park where indicated; handicap parking is permitted at the lower level. Boating and swimming are not permitted. Observe Fish Pond hours. A few words of caution: The Fish Pond is located near the west end of the runway. Departing aircraft, especially F/A-18 Hornets on take-off, can be very loud, very suddenly. You may wish to bring hearing protection. Please consider the effect of jet aircraft noise on very young children. MCAS Miramar is located in the desert, the natural habitat of several varieties of snakes. Please use caution, and don't let your children wander through the brush above the pond. **The Fish Pond is a catch and release fishing site only** 38 FLEET AND FAMILY SUPPORT CENTERS CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: Varies (see below) http://navylifesw.com/sandiego/families/ffsc/ Varies (see below) Monday – Friday 7:30 am – 4:30 pm BRIEF DESCRIPTION Fleet and Family Support Centers provides services such as relocation assistance, new parent support, deployment services, clinical counseling services, financial management counseling, family employment services, family advocacy and the transition assistance programs. Visit our pages to find out more about: Career Services Command Leadership Corner Counseling and Assistance Deployment Support Disaster Preparedness Family Programs Financial Management Relocation Support Resource Referrals Retiree Support Sexual Assault Prevention and Response Workshops & Events One Call Serves All! 24/7 Appointment Scheduling for clinical counseling, relocation assistance, resume assistance, and financial consultations at any Navy Region Southwest. FFSC call 1-866-923-6478. 39 FLYING LEATHERNECK MUSEUM (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 877-FLY-USMC (359-8762) http://flyingleathernecks.org/contact/ T-4203 Anderson Ave San Diego, CA 92145 Tuesday – Sunday 9:00 a.m. – 3:30 p.m. BRIEF DESCRIPTION This one-of-a-kind Aviation Museum was developed by a dedicated curatorial staff, with the help of many volunteers. What sets this museum apart from all others is the fact that it is the only museum in the World dedicated to preserving the incredible contributions made by Marine Corps Aviators and their ground support personnel. The museum is comprised of an outdoor area, displaying an average of at least twenty five vintage aircraft and an indoor display of memorabilia and artifacts dating to the earliest days of Marine Corps Aviation. Many items are one of a kind and range from fine art portraits to military clothing and weapons used during specific campaigns. The museum holds the only exhibit in the United States devoted to the history of the Woman Marine, including original uniforms, history timeline and memorabilia. The museum also displays the permanent trophies and the current year recipients of twenty five individual and unit awards, selected by the Commandant of the Marine Corps for excellence in their occupational specialty. Museum Tours: The museum is open Tuesday through Sunday, 9:00 AM to 3:30 PM and at other times by special arrangement. Museum Hours and Directions: The museum is open Tuesday through Sunday, 9:00 AM to 3:30 PM and at other times by special arrangement. Enter the base through the Museum Gate (off Miramar Road in Mira Mesa). Look for the American flag and Marine Corps flag on the fence! 40 F.O.C.U.S CONTACT INFORMATION Phone Number: Website: Address: 619-556-6075 http://www.focusproject.org/military-sites/naval-base-san-diego Naval Base San Diego Dolphin Alley Naval Base Bldg 265 BRIEF DESCRIPTION Strengthening the Home Base FOCUS (Families OverComing Under Stress) provides training to military couples, children and families in core resilience skills. These skills increase closeness, support, communication and adaptability. Couples and families learn to work together to manage difficult emotions, set goals and problem solve, communicate clearly and effectively, and develop customized strategies to deal with transitions and stress. Why Focus? As a service initiated by the Bureau of Medicine and Surgery (BUMED), FOCUS Project addresses concerns related to parental combat operational stress injuries and combat-related physical injuries by providing state-of-the-art family resiliency services to military children and families at designated Navy and Marine Corps sites. Since 2009, FOCUS Family Resiliency Services have been made available to Army and Air Force families at designated installations through support from the Department of Defense Office of Family Policy. 41 HOMEFRONT SAN DIEGO CONTACT INFORMATION Phone Number: Website: Hours of Operation: 760-392-1551 http://www.homefrontsandiego.org/ Variable (see website or call) BRIEF DESCRIPTION Homefront San Diego is a Non-Profit 501(c)3 organization partnered with The Navy League of San Diego. Our mission is simple, to offer a hand up to military families in their time of need. What We Do: Homefront San Diego will help with everything from emergency food and gas, to car repairs, furniture, computers and whatever else a family might need. We do not limit our aid to a set list of services. If a family has a need, we will use all of our resources to do all we can to help. All services are available to lower enlisted families, deployed or not. Everything is grant based and will never have to be repaid. Emergency Food: Homefront San Diego provides Commissary or Grocery Store gift cards to meet the emergency food needs a family may have. There is no rank cut off for receiving food help. Emergency Bill Payment Help: Homefront San Diego will help a family who is in need financially. We will aid the family with immediate help on the necessities (keeping a reasonably priced car out of repossession, paying a power bill to keep the electricity on when a family is outside of base housing, keeping a vehicle insured so that it's street legal, etc.). We will follow up this bill help with advice from our debt counselor who offers his time to Homefront San Diego referred families at no cost to either the family or Homefront San Diego. Household Furniture Homefront San Diego will provide a family with needed furniture through the generous donations provided by the San Diego community. We ask that all donated furniture be "fit for a hero." Furniture available through this program includes but is not limited to: dining room sets, living room furniture, bedroom sets, etc. Mattress sets are provided once per family, but only to families who do not already have one (adults/parents receive a queen and children receive a twin). We cannot upgrade your current mattress. All furniture will be delivered to you by one of our transport volunteers. Delivery times will vary based on our drivers schedules and donor availability. Occasionally our furniture volunteers can arrange for a furniture transfer to take place directly between a family and a donor if both parties are agreeable. Wait times to receive a mattress set will vary based on current demand as these are ordered in bulk. Baby Furniture: Homefront San Diego will provide a family with needed baby furniture through the generous donations provided by the San Diego community. We only accept items that are current with safety standards so you can be assured that you will receive items that comply with these standards. Furniture available through this program includes but is not limited to: cribs, changing tables, dressers, swings, highchairs, strollers, car seats, etc. Because of the safety issue, car seats are an item that we can only accept if new, so their availability will vary. Vehicle Repairs: Homefront San Diego may be able to repair a vehicle for a family at no cost to the family. Vehicle repair requests are reviewed on a case by case basis. Guarantee of repair cannot be given until one of our assigned shops has first evaluated the vehicle. Homefront San Diego will provide, at no charge to prequalified military families E5 or below, a wide range of car repairs. 42 HOMEFRONT SAN DIEGO (cont.) Donated Vehicles: Homefront San Diego can provide a family that currently has no transportation with a donated vehicle. These vehicles are donated by the generous San Diego community and have been inspected and repaired if necessary to ensure their safety before the keys are handed over to a family. Computers: Homefront San Diego will provide a computer to any military family requesting one. You will receive the Operating System License along with the working unit. The working system (tower, monitor, mouse, and keyboard) are all donated by the San Diego community. All of the computers have had their hard drives wiped clean and are inspected to ensure they have all necessary components. Food Distributions: Homefront San Diego does not personally provide a regular food distribution, but we do work closely with 2 fellow organizations that do. Please refer to their websites to view their distribution schedules: San Diego Military Outreach Ministries (MOM) Services all areas south of Camp Pendleton. Warehouse is located on Camp Elliott. Distributions are done throughout the county in the various military housing communities. SD MOM website: www.sandiegomom.org Camp Pendleton Military Outreach Ministry (MOM) Warehouse is located on base at Camp Pendleton. Most distributions are done from their warehouse. www.mom4usa.org Holiday Help Homefront San Diego will either directly provide Holiday Help during the holiday season. We will also refer a family to a partner resource when needed. These holidays include: Easter, Thanksgiving and Christmas. 43 IDENTIFICATION CARDS (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: 858-577-1421 https://rapids-appointments.dmdc.osd.mil/default.aspx?AspxAutoDetectCookieSupport=1 Address: Hours of Operation: MCAS Miramar Bldg 2258 Monday - Friday 7:30 am - 3:30 pm Appointments are recommended BRIEF DESCRIPTION Military ID Cards are required for all family members ages 10 and over or when traveling overseas. ID Cards are issued at the Joint Reception Center (JRC), located off of Mitscher Ave on the left hand side of the road before exiting the North Gate. Appointment scheduling is available online and is recommended. If the service member is deployed, the form must be mailed to service member for signature and notarization, unless spouse has a Power of Attorney. One temporary card may be granted but is only valid for 90 days. Hours are subject to change based on volume and/or connectivity of DEERS/Rapids database. Contact us for more information. 44 INFORMATION AND REFERRAL (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-1428 http://mccsmiramar.com/info_referral.html/ MCAS Miramar Bldg 2258 Monday – Friday 8:00 am – 4:30 pm BRIEF DESCRIPTION The Information & Referral (I&R) Specialist is dedicated to providing information for military personnel, their family members, Reservists, civilian employees and retirees. The I&R outline Marine Corps Community Services Programs and facilities for new personnel during the monthly Welcome Aboard Briefs and PCS Workshops. The I&R Specialist also provides information on the Marine Corps Sponsorship Program and much more. 45 INSTALLATION PERSONNEL ADMINISTRATION CENTER CONTACT INFORMATION Phone Number: Address: Hours of Operation: 858-577-6602 (inbound) 858-877-8280 (outbound) MCAS Miramar Bldg 2258 Monday – Friday 8:00 am – 4:30 pm BRIEF DESCRIPTION MCAS Miramar Check-In procedures for all new personnel: 1. All personnel checking-in to MCAS Miramar will report to the Joint Reception Center (JRC) building 2258. Marines will report in Service Alphas. Personnel checking-in after hours, holidays or weekends will report to the Command Duty Officer (CDO) located at building 8630. CDO phone number: 858-577-1141. Personnel checking-in to the CDO will be required to report to the JRC at 7:30 a.m. the next business day to conduct an audit and travel claim. 46 LEGAL AID SOCIETY OF SAN DIEGO CONTACT INFORMATION Phone Number: Website: Address: 877-LEGAL AID (877-534-2524) www.lassd.org/ 110 S. Euclid Ave. San Diego, CA 92114 BRIEF DESCRIPTION Legal Aid is available to low income individuals & disadvantaged communities for a variety of legal problems, including consumer, family disputes, welfare and health benefits, immigration and poverty law issues such as landlord/tenant disputes, disability support and family benefits payments. Federal Poverty Income Guidelines determine eligibility for free legal services. Downtown Office 1475 Sixth Ave. 4th Floor San Diego, CA 92101 North County Office 216 S. Tremont Oceanside, CA 92054 47 LEGAL ASSISTANCE OFFICE (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Address: Hours of Operation: 858-577-1656 MCAS Miramar Bldg 6275 Monday – Friday 7:30 am – 4:30 pm Tues, Thurs 8:00 – 11:00 am; Wed 1:00 – 4:00 pm (Walk-ins) BRIEF DESCRIPTION Mission: To enhance readiness of active duty, reserve, and retired military personnel and their families. To protect and improve their morale and promote their welfare by providing quality legal services regarding personal civil legal matters and educating them on their personal legal rights and responsibilities. Services Provided: Notaries & Powers of Attorneys-Notarization and powers of attorneys are done Monday & Friday, 0730-1600; Tuesday & Thursday, 1300-1600 and Wednesday, 0730-1130 and are subject to Notary availability. Family Law / Domestic Relations-legal assistance is provided concerning child support, spousal support, uncontested divorces, paternity, guardianship, adoptions and name changes. Dissolution Packages are available only after attorney consultation. Estate Planning-The Miramar Legal Assistance office offers basic estate planning including wills, living wills and durable powers of attorney for healthcare. Will worksheets can be picked up during working hours. Landlord / Tenant-Assistance with landlord / tenant issues will be provided during regular walk in hours. Military Rights and Benefits-Legal Assistance can help with military rights and benefits including the Servicemembers Civil Relief Act (SCRA) and Uniformed Services Employment and Reemployment Rights Act (USERRA). Assistance is provided during walk in hours. Consumer Law-consumer law assistance includes contracts, debtor-creditor matters, and automotive purchases and repairs. Services are offered during normal working hours. Citizenship / Immigration-Active Duty Servicemembers seeking to begin the process of acquiring their citizenship must come in and pick up a package during normal business hours. Attorney Consultations: Tuesday & Thursday, 0800-1100 and Wednesday from 1300-1600. Clients are seen on a walk-in basis, first come first served and subject to attorney availability. Appointments available. 48 LIFESKILLS PROGRAM (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-4473/9078 http://www.mccsmiramar.com/lifeskills_program.html MCAS Miramar Bldg 2525 Monday – Friday 8:00 am – 4:00 pm (appointments recommended) BRIEF DESCRIPTION 4 Lenses: This interactive, fun workshop allows participants the ability to explore their personalities based on four temperament colors. Participants are given a tool to identify their strengths and weaknesses based on their personality inventory. Participants walk away with the capability to enhance both personal and work relationships by utilizing the understanding of personality preferences. 5 Love Languages: What if you could say or do just the right thing guaranteed to make that special someone feel loved? The secret is learning the right love language! Millions of couples have learned the simple way to express their feelings and bring joy back into marriages. This workshop will help couples express their love for their significant other in the fashion that their mate would desire. This workshop is based on the platinum rule “treat others the way THEY WANT to be treated.” 5 Money Personalities: It doesn’t matter if you’ve been married for 40 years or dating for 4 months, money touches every decision you make as a couple—from the $5 cup of coffee to the $500,000 home. And when the two of you don’t see eye-to-eye on how much to spend or how much to save, that’s when the arguments start. Based on the book by Scott & Bethany Palmer, this workshop will help you identify which Money Personality you are, what impacts your loved one’s money decisions, and how to talk about money together. 5 Languages of Appreciation in the Workplace: At work, people express and receive appreciation in different ways. If you try to express appreciation in ways that aren’t meaningful to your co-workers, they may not feel valued at all. This is because you and your co-workers are speaking different languages. In this workshop, we will help you identify the five languages of appreciation in order to be able to understand and speak your co-worker or staff member’s language. 7 Habits of Highly Effective People: In this 3-day workshop, participants gain hands-on experience, applying timeless principles that yield improved communication, strengthened relationships, increased influence, and laser-like focus on critical priorities. The course also includes over 30 award-winning videos. The Happiness Advantage: Most people believe that only after they’re successful will they finally be happy. However, based on recent discoveries in the fields of positive psychology and neuroscience, that formula for happiness is dead wrong. In fact, it’s COMPLETELY backwards. It turns out, happiness actually fuels success, not the other way around. When we become more positive, our brain becomes more engaged, creative, motivated, energetic, healthier, resilient and productive. It can be as easy as 20 seconds…but you’ll have to register to find out how. Based on Shawn Achor’s book by the same title and as taught in Harvard’s famed Happiness Course and to companies worldwide. Building Lasting Relationships: This workshop provides practical information and tools to enhance healthy relationships and educate service members and their partners on how to successfully nurture and maintain a positive union. It is designed to be preventative in nature by teaching and demonstrating positive, proactive ways to build a healthy, lasting relationship. 49 PREP: Most of what goes wrong in our significant relationships has to do with never having learned the skills and principles associated with successful relationships. Because of that, PREP dedicates their resources to providing education for all individuals and couples who value the maintenance of successful, rewarding relationships with the people who matter in their lives. How to Avoid Falling for a Jerk/Jerkette: Based on years of research on marital and premarital happiness, this workshop will help participants break destructive dating patterns that prevent them from finding the love they deserve. Topics include asking the right questions to inspire meaningful, revealing conversations with your partner and how to resolve some of their own emotional baggage to prepare them for a healthy relationship. Interpersonal Communication: This workshop is an educational experience to increase competence by using more effective communication skills to promote healthy relationships (of any kind). The focus is preventative in nature, enabling service members and their families to function more effectively at home and at work, thereby supporting personal self-sufficiency and operational readiness in the field. Emergency Preparedness: This workshop contains information regarding actions that service members and families should take to be informed and prepared in the event of natural and man-made hazards. It is important that families prepare themselves for all types of emergencies, to increase their personal sense of security and peace of mind. Family Care Plan: This workshop covers the requirements of the Marine Corps Order 1740.13 which mandates Marines to put in place a plan of action in order to take care of family members for whom they are responsible during their absence. It also provides resources that will assist in the completion of their Family Care Plan. (Available by request only). Scared of “The Call”? The Casualty Process De-Mystified: The Marine Corps strives to support the loved ones of wounded or deceased service members, and many families still do not know what is involved in getting their Marine home, nor what benefits and services are available to them. Not having knowledge of this process can make it appear complex and frightening to loved ones. This workshop will help minimize stress and confusion by providing a brief overview on the casualty process. Safe and Sound at Home: This workshop provides important safety precautions for families and instills family members with the ability and confidence to be responsible for their personal safety and the safety of their loved ones while their service members are deployed. Friday Fit Club: This workshop series is a collaboration between Life Skills and Semper Fit - Get a 40 minute workout and a 20 minute Life Skills class. Topics range from stress management, goal setting, and eating healthy to building community. (Cannot be requested by a unit) Conflict Management: This workshop addresses interpersonal conflict and is designed to help Marines and their families become more aware of conflict, empowering them to make healthy choices by managing their responses to conflict. Basic Anger Management: This workshop provides education on the dynamics of anger and offers a variety of acceptable coping strategies to handle angry feelings and behaviors. Basic Stress Management: This workshop provides a general overview of stress, its causes and effects, the importance of recognizing individual responses to stress, as well as successful strategies for improving personal well-being and personal relationships with others. 50 LIFESTYLE INSIGHTS, NETWORKING, KNOWLEDGE & SKILLS (L.I.N.K.S.) CONTACT INFORMATION Phone Number: Address: Website: Hours of Operation: 858-577-4810/4918/6681 MCAS Miramar Bldg 2273 http://www.mccsmiramar.com/links.html Monday – Friday 8:00 am – 4:00 pm BRIEF DESCRIPTION The L.I.N.K.S. program offers an orientation to the Marine Corps lifestyle, helping Marines, spouses, children, teens, and parents/extended family members understand and adapt to the unique challenges military life often presents. While the curriculum targets those that are new to the Marine Corps community, the information is beneficial to all levels of Marine Corps experience. Our volunteer mentors share information on navigating the maze of life in the Corps in a fun and relaxing environment. Living in the Marine Corps lifestyle is like a journey each participant goes home with a tote bag filled to the brim with materials to make the journey a little easier. L.I.N.K.S. Session Outline (Marine, spouse, parent) INTRODUCTION Introduces the L.I.N.K.S. concept and welcomes participants to the Marine Corps Family. THE CORPS Outlines USMC structure and mission to include Navy personnel attached to USMC units. Provides historical insights and discusses traditions. THE M AZE: B ENEFITS AND SERVICES An overview of benefits, privileges, and resources available to USMC families; including the location of these services and how to access their wealth of information. PAY DAY Explains the differences between a civilian and a military paycheck, while introducing the Leave and Earning Statement (LES), including a general discussion on basic pay and allowances. Beneficial financial management tips are also presented. SEPARATION AND DEPLOYMENT Discusses the inevitable separations USMC/Navy families will experience and suggestions on how to successfully balance your responsibilities. CROSSROADS : M OVING IN THE M ILITARY Insights on the moving process; everything from the first packer’s inspection to clearing quarters. GETTING ALONG Focuses on healthy interaction with others in the family and community. Insights into the role of the Navy Chaplain and family support. STAYING M ARINE Provides participants with information on the benefits and opportunities for those who choose to “Stay Marine”. INVESTING IN YOUR COMMUNITY Explores the benefits of becoming involved in your community, inside the gate and out. CLOSURE /CELEBRATION (SPOUSE ONLY) Cake cutting and Celebration—Summation of the L.I.N.K.S. journey and encouragement to participants to continue developing their knowledge and skills—and to “Pass the Word” to other spouses/Marine. L.I.N.K.S. Session Outline (teens and kids) INTRODUCTION Introduces the L.I.N.K.S. concept and welcomes teens and kids to the Marine Corps Family. THE CORPS Provides an overview of the organization and mission of the Marine Corps. Discuss basic history, tradition and culture. M AP IT OUT (TEENS ONLY) Become more informed about the many services, benefits, and privileges Marine Corps families have and how to access them. 51 LIFESTYLE INSIGHTS, NETWORKING, KNOWLEDGE & SKILLS (cont.) SHOW M E THE M ONEY/ARE YOU P LUGGED IN? Educate teens and kids on financial awareness. THE REAL DEAL /M Y HERO IS AWAY Understand separations and deployments teens and kids may encounter and to be emotionally prepared. M ARINE TEENS ON THE MOVE/SMOOTH M OVE Provide knowledge, tips and information for a successful military family move. GETTING ALONG/FRIENDS RULE Understand other cultures and backgrounds and to focus on getting along. COMMUNITY CONNECTION Discuss the importance and benefits of becoming involved in each new community and to encourage participants to discover the opportunities available in each of these communities. CELEBRATION Cake cutting and Celebration—Summation of the L.I.N.K.S. journey and encouragement to participants to continue developing their knowledge and skills—and to “Pass the Word” to other youth. Volunteer Opportunities: L.I.N.K.S. is supported and gains its success from many dedicated volunteers. Build your resume, meet new people and make a difference in someone’s life. If you are interested in becoming part of the L.I.N.K.S. team visit the L.I.N.K.S. House, Bldg 2273 and pick up a Volunteer Application. Many positions are available on the Team and L.I.N.K.S. offers paid childcare during volunteer hours. Training is provided for all positions. Available Volunteer Positions include: Mentor Food Angel Marine Mentor Photographer Administrative Support Historian And much much more… 52 MCAS MIRAMAR MEMORIAL GOLF COURSE CONTACT INFORMATION Phone Number: 858-577-4155 858-740-6968 Tee Time Website: Address: Hours of Operation: http://www.mccsmiramar.com/golfcourse.html MCAS Miramar Bldg 3485 Winter: Daily 6:00 a.m. – 5:00 p.m. Daylight Savings: Daily 6:00 a.m. – 6:00 p.m. BRIEF DESCRIPTION The Miramar Memorial Golf Course is so highly recommended that it served as the home of the annual Armed Forces Golf Tournament and ranked among the top eight military golf courses in the U.S. by Travel & Leisure Golf Magazine. Rental clubs and electric or pull carts are available, as are trained staff to lend instructional advice. The Golf Pro Shop, located on site, offers equipment and golf attire at reasonable prices. Pug greens and a driving range are open every day. Active Duty Programs: Quality of Life Golf-Tuesdays 2 hours after twilight starts free golf. Dollar Day-The third Wednesday of every month golf is $1 all day long Free Golf Clinic-Every Wednesday 1130-1300 on the driving range (call 577-4156) Weekly Golf Game Maintenance Program: We are pleased to announce the start of this program at Miramar. This course is open to all authorized patrons and is free for all Miramar-stationed active duty military. The program is in play every Wednesday, from 12:15-12:55, and will run throughout the spring. The Active Duty exclusive clinic will be from 11:3012:10 and will follow the same format (Active Duty are welcome to attend the general clinic as well). The Game Maintenance Program is aimed at improving one aspect of your game each week. Topics that will be covered include Pitching and Chipping, Bunker Play, How to Deal with Uneven Lies, and How to Play in the Wind, among many others. The rates are $12.00 per session for Retirees and Dependents and $15.00 per session for DOD and Guests. Active duty may participate at no charge. Payment is due prior to the start of the clinic. 53 MCCS COUNSELING CENTER (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: 858-577-6585 858-577-4068 (after hrs. emergency) Website: Address: Hours of Operation: http://www.mccsmiramar.com/counseling_center.html MCAS Miramar Bldg 2274 Monday – Thursday 7:30 am – 4:30 pm Friday 7:30 am – 4:00 pm BRIEF DESCRIPTION Our mission is to provide effective counseling services that will assist active duty Service Members and their families in overcoming their personal and family problems, resulting in healthier and more productive relationships. Our organizational objects are the following: (1) to prevent family violence; (2) to identify the occurrence of spouse and child abuse; (3) to assess offenders and victims of family violence and victims of sexual assault; (4) to provide quality, professional treatment to Marines and their families. Counseling Services (CS) provides education, assessments and treatment on many topics including: Combat / Operational Stress: You have experienced a dangerous and stressful time. Even though you have returned home, you may now be experiencing, or may experience later some strong emotional or physical reactions. This is very common, in fact quite normal. People do experience emotional aftershocks when they have witnessed or been involved in highly stressful and life threatening situations. If you need to talk, we’re here to listen. Contact the Marine and Family Services Counseling Center at (858) 577-6585 (Bldg. 2274). We will help you make a plan and put you in touch with the right people to help you. Prevention & Evaluation: Our qualified and experienced Prevention & Education Specialists provide classes and briefs on topics such as: Suicide Prevention Family Violence (child abuse and spouse abuse) Sexual Assault Combat Stress Educational Classes Briefs can also be specialized based on the command’s availability, requested topics, preferred training method (with or without Power Point), and time allotted. We are available to come to your command to present the materials. We also provide Life Skills Seminars on Stress Management, Fair Fighting, Anger Management, Domestic Violence Awareness, Successful Parenting, and Creating Financial Freedom at various locations aboard MCAS Miramar. These classes are available to active duty service members and their spouses. Please call (858) 577-6585 to schedule your brief or to inquire about a class Screening and Referral Services: Walk-in screenings and referrals for mental health related programs and services are provided Monday through Friday on an as needed basis. This service is provided by licensed counselors and is available to all active duty personnel and family members. General Counseling Services: If you are wishing to explore personal challenges with a qualified therapist, Marine and Family Programs, Behavioral Health, Community Counseling Center is a non-medical community center staffed with Licensed Clinical Professionals who provide individual, couple, family and child counseling for Marines, Sailors and their family members. Clinicians will ensure quality care is maintained through assessments, necessary referrals, “warm hand offs” and case management when appropriate. Services are confidential with the exception of child abuse, domestic violence and duty to warn. We can also provide referrals to the TriWest system or Military OneSource at the preference of the clients. Military & Family Life Consultants (MFLCS): MFLCs provide short-term, non-medical problem-solving counseling services. These counseling services help Service Members and their families cope with normal reactions to varied stresses of military life, enhancing their lives and boosting military readiness. Services are confidential; however MFLCs are mandated reporters of child abuse, domestic violence and duty to warn. To utilize any of the MFLCs on MCAS Miramar use the following contact information: Installation Contacts: 858-731-6803 858-731-6434 858-481-9432 858-731-6672 (Children Youth Teen Programs) 3D MAW Group Contacts: 619-346-2473 MAG-11 619-346-8221 MACG-38 54 MENTAL HEALTH SYSTEMS CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: (858) 573-2600 www.mhsinc.org/family-forces/ 9465 Farnham Street San Diego, CA 92123 Monday – Friday 8:00 am – 4:30 pm BRIEF DESCRIPTION MHS, Inc was founded in 1978 to provide mental health and drug and alcohol related rehabilitation services in an innovative and cost-effective manner. The delivery of our services conforms to our core values: Innovation, Hope, Dignity, Excellence, Integrity and Action. Our goal is to improve the lives and instill hope by using new and creative treatment strategies while respecting time-proven methods of intervention. Mental Health Systems has several different programs. The following is a program specifically for Military Families: Family Forces Family Forces provides individual, family, group and couples counseling services to military children and families. Family Forces strives to make access to these services easy and convenient by having services available at the child/youth’s schools, in one of our office settings or in the client’s home. Services are billed through the client’s Tricare/Triwest insurance and individual benefits are explained to the families at the time of referral. Family Forces can also serve active duty members as part of their EAP option that is available through Military One Source. Our Family Forces staff will gladly assist families in obtaining the necessary authorization through the EAP program. 55 MILITARY ONESOURCE CONTACT INFORMATION Phone Number: 800-342-9647 Stateside / CONUS 800-3429-6477 Overseas / OCONUS Universal Free Phone 484-530-5908 Collect from Overseas / OCONUS Collect 800-346-9188 TTY / TDD Website: Hours of Operation: http://www.militaryonesource.mil/ 24 hours a day 365 days a week BRIEF DESCRIPTION Military OneSource, a free support service provided by the Department of Defense, provides assistance and resources to service members and their families on many different issues. The following information will help you understand what the service is and how to use it. What does Military OneSource do? Military OneSource, which supplements existing installation services, provides free help and information, by phone with a professionally trained consultant or online, on a wide range of issues that affect you and your family -- from budgeting and investing to relationships and deployment. It's available whenever you are -- 24 hours a day, 365 days a year. Whether you're single or married, a parent or not a parent, Military OneSource can help with the issues that are important to you. For service members and families who live far from military installations, Military OneSource is especially useful. No problem is too big -- or too small. If we don't know the answer, we'll find it. Military OneSource also provides free counseling services (up to 12 sessions per person, per issue), face-to-face in the local community, by telephone, and online. Why should I call Military OneSource? Military OneSource helps you save time and money by researching your questions; supplying solid, reliable information; and providing valuable services. Use Military OneSource to seek help early, before a minor problem turns into a major one. With the Military OneSource team of master's-level consultants; you can deal with several issues at one time -- all within the privacy of your home. Consultants answer the telephone "live" and can also respond to e-mail questions. They also follow up to make sure you've received the help you need. Here are just a few of the issues Military OneSource can help you with: Counseling services for personal and relationship issues. Military OneSource can help with issues such as stress management, grief, relationships, and parenting-skills. Counseling services (up to twelve sessions per person, per issue) are available free to military service members and their eligible family members in one of three ways: face-to-face with a trained counselor in your area (available in the continental U.S., Alaska, Hawaii, Puerto Rico, and the Virgin Islands) via telephone with a Military OneSource consultant online in a secure real-time "chat" format with a Military OneSource consultant Child care and parenting issues. Specialized consultants can help you locate licensed child care providers in your area, as well as help with other parenting issues, such as ways to help your children succeed with homework or how to help your children adjust to a move. Deployment and reunion issues. Through both the Web site and the toll-free number, you can locate information for service members and their families about dealing with deployment. You'll find information on staying connected with your children while you're deployed, or information for Guard and Reserve members returning to work after a deployment. Education. Information about education issues of special interest to military families is available on the Web site and by phone. You can also arrange for individual consultations with trained specialists in the following areas: 56 MILITARY ONESOURCE (cont.) K-12. Help locating a school when you move, understanding school ratings, finding homeschooling resources, or evaluating public and private schools. College. Assistance with college applications, plus information and resources on financial aid, scholarships, and obtaining credit for military experience. Special needs. Help with issues related to relocation when you have a special needs family member, information on available educational services, and help finding a local advocate. Spouse training, education, and career. Our consultants can help military spouses focus on a career path that uses their strengths, identify work that travels well, find training and education, find jobs, move to a new career area, and develop their interviewing and resume-writing skills. Elder care issues. Finding help caring for a parent or grandparent can be a challenge for many service members. Specialized consultants can help you understand the kinds of elder care available and locate elder care in your community. With Military OneSource, you also have access to information on Medicare and Medicaid, dependent care costs, prescription drug assistance, medical insurance, and Social Security. Money matters. The Military OneSource financial team can help with budgeting, debt reduction, credit issues, and tax preparation. Financial planners are available by appointment for more detailed financial concerns. The Web site provides additional financial resources, including calculators for loans, debt reduction, and budgeting. Legal issues. Depending on your service branch, Military OneSource legal services are provided as a supplement to your installation's Legal Assistance Office. The Military OneSource legal team includes licensed attorneys who can provide legal information and education. Violence and trauma. Military OneSource consultants can help you talk with your children about issues of war and violence. We also provide information, resources, and counseling on issues related to emergencies and natural disasters, including planning and preparedness. Relocation. Military OneSource also can help you make a smooth move to a new duty station. As you settle into your new community, use Military OneSource to find an apartment, locate child care providers, find gyms, find music lessons for your children, or find a quality summer camp. Military OneSource consultants can provide information on your new installation. Transition to civilian life. With Military OneSource, you can access information about life after the military -including retirement calculators, education and career opportunities, and travel. Healthy habits. Military OneSource offers information on health and related issues, including relationships, infertility, and mental health. The Web site offers articles related to specific issues, including how to stay healthy and help for children with special needs. Consumer issues and travel. On the Military OneSource Web site, you'll find information to help you become a better consumer, along with links to discounts for service members and their families. Translation assistance. Through Military OneSource, you can have certain qualifying documents translated. Language interpretation. Our consultants can also arrange for interpretation, by telephone, to help non-Englishspeaking family members use the Military OneSource program. How do I use Military OneSource? Using Military OneSource is easy. Services are available to you through a toll-free number and online. Dial 1-800-342-9647. A Military OneSource consultant will listen, discuss your needs and concerns with you, and help you assess the situation. Most consultants have military experience and all have been trained on military culture. When you talk with a consultant, the consultant will read a privacy statement to you which will explain the limits of confidentiality. Depending on your situation, a Military OneSource consultant may: help you make a plan to resolve your issues or concerns provide customized research refer you to a self-help or support group guide you to helpful resources in your community refer you to a specialist or local counselor for short-term counseling refer you to a specialized telephone or online consultant for short-term counseling send you helpful educational materials Remember, your privacy is assured and no one knows you reached out for support unless there is a threat of harm to yourself or others. 57 MILITARY ONESOURCE (cont.) Visit the Web site. On the Web site (www.MilitaryOneSource.com ), you'll find resources on topics ranging from parenting to elder care, from moving overseas to buying a home. You can view materials on the site, or you can order or download materials free of charge. On the site, you'll find: Articles. Information-rich articles offer real help and guidance on many different issues related to life in the military. CDs and booklets. Educational materials are available in a variety of formats (booklet, CD, cassette, and electronic downloads) and can be ordered or downloaded. Materials and shipping are free. Counseling link. Click on the counseling link and find out more about in-person counseling in your local area, specialized telephone consultations, or online consultations using a secure real-time "chat" format. Video tips. You can watch brief videos of consultants addressing common issues such as communicating, budgeting, and managing anger. Search and decision tools. Locators help you find summer camps or schools. Calculators help you determine how much your mortgage payment will be, how long it will take you to pay off your debts, or how much you need to save to pay for college. Assessments. Quizzes and assessments can help you determine your compatibility with your spouse, your parenting style, and if you need help with debt issues. Discussion boards. Military OneSource provides active discussion boards featuring information for single service members, families, and retirees. Webinars. Free online workshops -- or Webinars -- address many different subjects. New Webinars are offered each month and you can sign up for the interactive sessions or view past workshops through the Web site. And more. Prepare and file your taxes using an online tax-filing program, sign up for newsletters, find military resources and links, download podcasts, or view military-related news through real-time data feeds. Much more is available through the Military OneSource Web site. Who's eligible for Military OneSource? Military OneSource extends the military's existing family support system at no cost to service members. Our programs are especially helpful to service members and their families geographically separated from installation services, or to those who can't seek assistance during traditional working hours. People eligible for Military OneSource include: Active-duty service members in the Air Force, Army, Marine Corps, and Navy, and their immediate family members. National Guard and Reserve members and their immediate family members (includes members of the Individual Ready Reserve). Retired and separating service members and their immediate family members for up to six months following their separation. Other people eligible for Military OneSource include extended family members who are seeking assistance on behalf of the service member and some qualified DoD civilians. For specific information, contact a Military OneSource consultant. What about customer service? Military OneSource is committed to delivering the highest levels of customer satisfaction. We ensure the quality of our services by: Following up with callers. Consultants call customers back -- usually within a week to ten days -- to make sure they're satisfied with the outcome of their call. Reviewing customer surveys. Customer surveys help Military OneSource identify and meet the needs of service members and their families. You may be asked to complete a survey when you use Military OneSource -- your comments will help us adapt our services to fit your needs. Customer recovery. If a customer's comments are less than satisfactory, Military OneSource contacts the customer and works to resolve the issue. This process helps ensure that Military OneSource consistently meets the needs of service members and their families. 58 MILLS PARK (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-4099 http://www.mccsmiramar.com/mills_park MCAS Miramar, Building 2273 Daily Dawn until Dusk BRIEF DESCRIPTION The park can be reserved for unit get-togethers, and provides picnic shelters and tables, barbecue grills, softball fields, horseshoe pits, a basketball court and a volleyball court. The park is open seven days a week. It's located between the 50-Meter Pool and Miramar Inn, and between Elrod Ave. and Bauer Rd. 59 MIRAMAR CHILD DEVELOPMENT CENTER CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-4144 858-577-7891 http://navylifesw.com/sandiego/families/cyp/cdc/ MCAS Miramar Bldg 2740 Monday – Friday 6:00 a.m. – 6:00 p.m. Closed Saturday and Sunday and all federal holidays BRIEF DESCRIPTION Infant/Toddler Room: The Infant/Toddler Room is open to infant through 2 years old. Our caring and knowledgeable professionals plan developmentally-appropriate curriculum that is responsive to the unique needs, abilities and interests of your child(ren). All programs offered are designed to enrich your child’s social, cognitive, emotional, physical, and intellectual growth and development. Our staff works in partnership with parents to meet each individual child’s needs in a safe, healthy, and nurturing environment. We are committed to support mission readiness through providing warm and consistent care for your military child. Preschool: Preschool is offered to children ages 3-5 years old. Children must be fully potty-trained. Our teachers plan and implement curriculum to support the learning and development of each child. We group the children based on Kindergarten eligibility to ensure that they are prepared, both academically and socially, to transition to elementary school. Our preschool program is accredited by the National Association for the Education of Young Children (NAEYC). NAEYC is a nationally recognized mark of high quality early childhood programs. Hourly Care: Hourly Care is available on a limited, space available basis for children ages 6 weeks-Pre-K, daily 0730-1300. This program is offered to Parents/Guardians who need a few hours to run errands, have medical appointments or just need a break! Your child can attend Hourly Care for a maximum of 6 hours per day and 12 hours per week. The cost is $4.00 per hour, per child and reservations can be made 30 days in advance. 60 MIRAMAR BRANCH HEALTH CLINIC CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 619-532-8225 Family Practice Clinic Appointments 619-532-8400 Prescription Refill 858-577-6740 Midwife Clinic Appointments 858-577-9896/9895 Optometry Clinic 858-577-4656 Sick Call 858-577-9945 Customer Service http://www.med.navy.mil/sites/nmcsd/pages/patients.aspx MCAS Miramar Bldg 2495 San Diego, CA 92145 Monday – Friday Varies by clinic Saturday, Sunday, and Holidays Closed BRIEF DESCRIPTION BMC MCAS Miramar is a full service active duty and family care clinic. We deliver quality health services in support of the armed forces, maintain medical readiness and advance medicine through education, training, and research. Services Offered Aboard Miramar: Acute Care / Urgent Care Active Duty Primary Care Active Duty Women’s Health Allergy Clinic Immunizations Aviation Medicine Audiology Family Medicine / PCM Laboratory Occupational Health Optometry (Active Duty Only) Pharmacy Physical Therapy Chiropractic Preventive Medicine Radiology Tricare Services Family Practice Clinic Monday – Thursday 7:30 am – 4:00 pm Friday 7:30 am – 3:30 pm Midwife Clinic Monday – Friday 7:30 am – 4:00 pm Optometry Clinic Monday – Thursday 0730 – 11:30 1300 - 1545 Pharmacy Hours: Monday – Friday 7:30 am – 4:00 pm (Civilian Prescriptions until 3:00pm) 61 MIRAMAR INN CONTACT INFORMATION Phone Number: 858-271-7111 800-628-9466 National Reservation Line Website: http://www.mccsmiramar.com/miramarinn.html Address: Hours of Operation: http://www.innsofthecorps.com/ MCAS Miramar Bldg 2515 24 Hours a day 365 Days a year BRIEF DESCRIPTION Enjoy the comforts of your home away from home. The Miramar Inn extends a warm welcome to you and your family & friends. Whether your travels are due to a permanent change of station move, temporary additional duty, or just getting away, you will find an inviting atmosphere, warm hospitality and quality accommodations at the Miramar Inn. Our location makes it incredibly convenient to access San Diego destinations, but set away enough to enjoy tranquil atmosphere conducive to rest and relaxation. Friends and Family Stay at Your Price! If you're Active Duty, Retired, a Reservist or a Department of Defense employee, you can sponsor friends and family to stay at the Miramar Inn. Family members and guests of military personnel may stay at Miramar Inn, but the military member must be present at check-in. How Far In Advance Can You Make Reservations? Anytime If you are PCS with Family, Active Duty with TDY Orders, Medical In-Patients and Family of Seriously Ill 60 Days in Advance Active Duty on Leave, TAD, Rest & Relaxation, Widows/Widowers/Dependents of Active Duty Personnel, Single PCS, Foreign Military, Medical Out-Patients, Weekend Reservists 30 Days in Advance Retirees, Widows/Widowers/Dependents of Retired Military Personnel, Retired Reservists, DOD and DON (on Orders), DOD and DON (not on Orders with Exchange Privileges), Public Health and Red Cross (on Orders) Official guests and visitors of the Command may stay at Miramar Inn, but must be checked in by their sponsors. Family members and guests of military personnel may stay at Miramar Inn, but the military member must be present at check-in. Please Note Reservations are made without regard to rank or rating. Advance reservations are highly recommended! Reservations are firm; you cannot be “bumped.” The Inn is located near the Commissary and Exchange Complex, which includes a variety of food outlets; the 50-Meter Pool; the Bob Hope Theater and Mills Park. It is conveniently close to the Miramar Memorial Golf Course, the Officers', Staff NCO and Enlisted Clubs and the Museum. 62 MIRAMAR LIBRARY CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation 858-577-1261 Circulation Desk 858-577-6315 Reference Librarian 858-577-6316 Children’s Library http://www.mccsmiramar.com/library.html MCAS Miramar Bldg 5305 Monday - Thursday 7:00 am - 7:30 pm Friday 7:00 am - 6:00 pm Saturday 10:00 am – 4:00 pm Sunday and Holidays Closed BRIEF DESCRIPTION The Library provides a variety of services and programs for people of any age and interest. Covering 24,000 square feet, and housing over 50,000 volumes, the Library offers an oasis of information and educational tools. In addition to books, the Library also has music CDs, videos, over 150 different magazines and a wide selection of audiotapes. The Library has computers with free internet access, as well as some for word processing. Printers are available for use, as is a fax and a photocopy machine for a small fee. You can also find books from the Commandant's Reading List at the Library. The Library offers the following services: Current Marine Corps reading list books New books and bestsellers Audio-books (CD and cassette) Magazines, periodicals, newspapers, movies, and music {DVD, VHS, CD) Inter-library loans Wireless Reference Typewriter Cassette players Free Internet with e-mail access Inter-library loans Micro fiche/film reader/printer Study rooms The Children’s Library offers the following: Easy reading and picture books Fiction and non-fiction books for all ages Computers for ages 3-14 Britannica Encyclopedia online Elementary Middle school High school Pre-school computer geared for children age 2-8 Story hours Holiday Programs Summer reading program Special guests and events Activities .. 63 NATIONAL DOMESTIC VIOLENCE HOTLINE CONTACT INFORMATION Phone Number: 800-799-SAFE (7233) 800-787-3224 TTY Website: Hours of Operation: http://www.thehotline.org/ 24 hours a day, 365 days a year BRIEF DESCRIPTION At the National Domestic Violence Hotline…we believe that every caller deserves to be treated with dignity and respect. We believe that every family deserves to live in a world free from violence. We believe that safe homes and safe families are the foundation of a safe society. Until the violence stops, the hotline will continue to answer…One Call at a Time. Help is available to callers 24 hours a day, 365 days a year. Hotline advocates are available for victims and anyone calling on their behalf to provide crisis intervention, safety planning, information and referrals to agencies in all 50 states, Puerto Rico and the U.S. Virgin Islands. Assistance is available in English and Spanish with access to more than 140 languages through interpreter services. If you or someone you know is frightened about something in your relationship, please call the National Domestic Violence Hotline at 1-800799-SAFE (7233) or TTY 1-800-787-3224. 64 NAVAL MEDICAL CENTER SAN DIEGO CONTACT INFORMATION Phone Number: Website: Hours of Operation: 619-532-8225 Appointments 619-532-8400 RX Refills 619-532-6418 Patient Relations 619-532-6416 (TDD/TTY) 619-532-6400 Quarterdeck 800-453-0491 TRICARE Prime After Hours Number http://www.med.navy.mil/sites/nmcsd/Pages/default.aspx Naval Medical Center 34800 Bob Wilson Drive San Diego, CA 92134 Emergency Room 24 hours a day, 365 days a year Visiting Hours Daily 9:00 a.m. – 9:00 p.m. Hours Vary by Clinic BRIEF DESCRIPTION NMCSD is accredited by the Joint Commission. More than 250,000 San Diego residents are eligible for care at NMCSD, with nearly 100,000 beneficiaries enrolled. NMCSD staff is comprised of more than 6,500 military, civilian, contractor and volunteer personnel. In addition , NMCSD has the only Navy Medicine amputee center in the Western Pacific, has been recognized for many of its clinical and research programs, including refractive surgery, post-traumatic stress, and hearing and balance disorders. NMCSD personnel proudly deploy to support US Military Hospital Kuwait, the I and III Marine Expeditionary Forces, numerous humanitarian missions afloat and ashore and as individual augmentees. Recently, the NMCSD staff has been recognized for excellence by such organizations as the American College of Surgeons, the American College of Obstetricians and Gynecologists, Athena International and the San Diego Business Journal Parking: http://www.med.navy.mil/sites/nmcsd/pages/visitors/parking-information.aspx Driving directions: http://www.med.navy.mil/sites/nmcsd/pages/visitors/DriveDir-NMCSD.aspx Appointments: http://www.med.navy.mil/sites/nmcsd/pages/patients/appointments.aspx Clinic & Dental Locations http://www.med.navy.mil/sites/nmcsd/pages/patients/branch-and-dental-clinics.aspx FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE 65 NAVY-MARINE CORPS RELIEF SOCIETY (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-1807 www.nmcrs.org/ MCAS Miramar Bldg 2273 Monday – Friday 8:00 a.m. – 4:00 p.m. Appointments Recommended, Walk-In Space Available BRIEF DESCRIPTION The Navy-Marine Corps Relief Society provides financial assistance to active duty and retired Navy and Marine Corps members and their families in time of emergency. Navy-Marine Corps Relief Society can help you in time of need…but cannot help you live beyond your means. What can the Navy-Marine Corps Relief Society do? Help with emergency needs Provide interest-free loans, grants or combination for: o Emergency transportation o Funerals o Medical/dental bills (patient’s share) o Food, rent, utilities Help when disaster strikes Personal needs when pay is delayed Essential vehicle repairs Other resources offered by Navy-Marine Corps Relief Society: What to bring: Your military/dependent ID card Leave and Earnings Statement (LES) Auto repair estimates (if coming in for help w/car repair) Medical bill/statement (if coming in for help with medical bills) Any other paperwork that will help make an accurate budget Education loans for dependent children, spouses, and fleet inputs to commissioning programs. Budget Counseling and training, education and remedial counseling. Coordination with civilian agencies (Red Cross, VA, etc) and military offices (disbursing, chaplain, medical clinic, legal, etc) Layettes are a gift from NMCRS to eligible Navy and Marine families and single service members who need such assistance for a new child. Layettes consist of all the necessary items needed when a new baby is brought home. Layettes are available to service members regardless of pay grade A visiting nurse is available. Visiting nurses provide home visitation and other assistance to eligible NavyMarine Corps Relief clients. Budgeting for Baby Classes are designed to give necessary information to new parents about the financial impact of a new baby on the family budget. Both service member and spouse are invited to attend these classes. Sign up at the Miramar office. Attendees receive a layette and handmade baby blanket. Thrift Shop merchandise is donated and priced very reasonably. In the case of an emergency or personal disaster (fire, flood, burglary, etc), the Thrift Shop will allow families to choose items at no cost in order to reestablish their household. Contact the NMCRS at Miramar for verification or authorization. Combat Casualty Assistance Program (CCA) Registered Nurses are available at no cost to the service member or family members to make home visits to Navy and Marine Corps personnel and/or their family members, regardless of their location in the United States. They will provide medical and emotional support, as well as resource information on those subjects that may concern you or your family. A CCA Nurse is available at the Miramar NMCRS office for consultation. Call office for further information. The Society is supported by volunteers and offers numerous opportunities for personal growth and fulfillment. 66 NEW PARENT SUPPORT PROGRAM (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Address: Website: Hours of Operation: 858-577-9812 / 7314 MCAS Miramar Bldg 2274 http://www.mccsmiramar.com/new_parent_support_program.html Monday – Friday 8:00 a.m. – 4:00 p.m. BRIEF DESCRIPTION Becoming a Parent: The most challenging job you'll ever love!!! The New Parent Support Program wants to assist YOU in this exciting part of your life with free classes and oneon-one support provided by licensed professional staff. The New Parent Support Program is a support system for Marine Corps families with children ages 0 to 7 years. This free, voluntary program has been assisting families at 17 Marine Corps bases all over the world since 1993. We offer the following services: Baby Boot Camp: Preparing you to be a parent: Baby Boot Camp is offered every other month on the 4th Monday and alternates with MCRD bi-monthly. Home Visitors: Providing support and information tailored to your needs and schedule. Our staff of licensed marriage & family therapists and licensed clinical social workers will work with you one-on-one to enhance your parenting skills. Home Visitors help families learn to cope with stress, isolation, deployment and family separation issues, as well as the day to day challenges of parenthood. 67 OPERATION HOMEFRONT SOUTHERN CALIFORNIA CONTACT INFORMATION Phone Number: Emergency Assistance: Website: Address: Hours of Operation: (855) 282-0960 (877) 264-3968 http://www.operationhomefront.net/ P.O. Box 26747 San Diego, CA 92196 Variable by appointment only BRIEF DESCRIPTION Operation Homefront Southern California provides emergency financial and other assistance to the families of our service members and wounded warriors. Through a variety of programs, Operation Homefront Southern California provides emergency financial and other assistance to the families of our service members and wounded warriors (inquire as to qualifications). Primarily serving families in pay grades E1 – E6 experiencing a deployment or all pay grades going through injury recovery, Operation Homefront Southern California is able to assist during difficult times and evaluates each request for assistance on an individual basis. Emergency financial assistance is always in the form of a grant, never a loan to be repaid. Operation Homefront Southern California assists families through the following: Auto and insurance payments Auto Repair Moving Assistance Critical baby items such as diapers, formula, clothes and other items Essential home items Emergency food assistance Home and appliance repair Local moving assistance Travel and transportation Rent/mortgage Utilities Vision and dental care for dependents Holiday and other morale programs 68 OUTDOOR ADVENTURE CENTER (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-4150 www.mccsmiramar.com/oac.html MCAS Miramar Bldg 6673 Monday - Friday 9:00 a.m. - 5:30 p.m. Saturday: 0900-1300 Closed on Sundays & Holidays BRIEF DESCRIPTION At the OAC, our mission is to provide recreational opportunities for the military community in effort to foster a passion for the great outdoors. We do this through offering a variety of high quality, outdoor equipment to all active duty, dependents, retirees, DoD, and reservist…and we do it at affordable prices! As a part of all transactions and inquiries, our patrons can also look forward to receiving the type of personal, friendly service that is a long-standing trademark of the OAC. Equipment: Our center offers equipment for all types of outdoor activities. Tents, stoves, backpacks, sleeping bags, lanterns, firewood, coolers, wetsuits, surfboards in many lengths and kayak rentals are just some of the items you can find at the OAC. Ski Shop: Rossi and Head skis/snowboards are available for rental from our full ski and snowboard shop. Also, we offer winter board & ski wax at a low price. Adaptive Equipment: Available for rental is adaptive equipment including, but not limited to, hand cycles, tandem bikes and outriggers. FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE 69 PERSONAL FINANCIAL MANAGEMENT (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-9802 http://www.mccsmiramar.com/personal_financial_mngmnt.html MCAS Miramar Bldg 5305 Monday – Friday 8:00 a.m. – 4:00 p.m. BRIEF DESCRIPTION If you are interested in experiencing a sense of control over your finances or learning how to better make your money work for you, making an appointment with a financial counselor is the first step in the right direction. Services provided include: Developing a budget Balancing your checkbook Setting financial goals Car buying House buying Investment information Taking charge of credit Assessing current financial situation Debt management The financial counseling office provides: Free in-office counseling with appointment On-site briefs for squadrons on various financial topics **All information discussed is confidential.** 70 POISON CONTROL CONTACT INFORMATION Phone Number: Website: Hours of Operation: 800-222-1222 http://www.calpoison.org/ 24 Hours a Day, 365 Days a year BRIEF DESCRIPTION The California Poison Control System (CPCS) is the statewide provider of immediate, free and expert treatment advice and assistance over the telephone in case of exposure to poisonous, hazardous or toxic substances. Call us toll-free, 24 hours a day, 7 days a week, 365 days a year. Trained health care professionals, who have many years of valuable experience handling poison cases, staff our center. Information can be obtained on: Swallowing poison Eye or skin irritation from toxic substances Inhalation of noxious fumes or vapors Animal, insect, snake and spider bites Food or mushroom poisoning Drug reactions Attempted suicides or drug overdoses Pet poisoning exposures 71 PREVENTION RELATIONSHIP ENHANCEMENT PROGRAM (PREP) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-1333 http://www.mccsmiramar.com/prep.html MCAS Miramar Bldg 5632 The first Wednesday of every month 8:00 a.m. – 4:00 p.m. BRIEF DESCRIPTION The Prevention and Relationship Enhancement Program (PREP) is a program dedicated to improving marriages by providing valuable education that gives partners the knowledge they need to develop and maintain a healthy and loving relationship. Couples learn communication skills that give them the ability to tell each other what they need in a manner that brings partners together, rather than pushing them apart. The techniques used in PREP are based on extensive research and have proven effective across the world. This program can be utilized before and during marriage. Off station, this program can cost up to $300, but is free to those who attend at MCAS Miramar. Note: Please do not bring children to meetings • Civilian attire is required 72 PUBLIC AFFAIRS OFFICE (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Hours of Operation: 858-577-6000 MCAS Miramar Bldg 6250 Monday – Friday 7:30 a.m. – 4:30 p.m. BRIEF DESCRIPTION If you are asked to give an interview, contact the PAO. They will give you tips on how to handle the media or in some cases send a representative to be with you during the interview. Yes, you are a U.S. citizen and have the same rights to freedom of speech as any citizen. However, remember you are a Marine Corps spouse; you also represent your Marine. Tips for Media Interviews: YOU are the Marine Corps when doing an interview Know your audience (who are you trying to reach?) Know your communication objectives, and what the intent of your message is. Maintain control by bridging back to your communication objectives. NOTHING IS “OFF THE RECORD” always assuming the camera/mike in on! Stay composed, even if the reporter becomes aggressive. Answer only one question at a time. For multiple questions, answer in the order you feel comfortable. Be aware of the latest news affecting the Marine Corps that could be brought up in your interview. Be prepared to bridge back to your communications objectives. When Answering Questions: Put your conclusions or main points UP FRONT. Answer in concise 15-20 second positive statements. Use simple language-avoid military/technical jargon and acronyms. Do not speculate or attempt to answer “What if...” questions. Keep your answers within your sphere of responsibility. NEVER say “no comment” if you don’t know, say “I don’t know.” Answer in the first person and use “I” rather than “we”. Be COMPLETELY TRUTHFUL! Don’t “shade” the truth or exaggerate. DO NOT repeat negative/emotional words that may be used by interviewer. 73 READINESS AND DEPLOYMENT SUPPORT (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-6306/6203/7993 http://www.mccsmiramar.com/readiness_and_deployment_support.html MCAS Miramar Bldg. 2525 Monday – Friday 8:00 a.m. – 4:00 p.m. BRIEF DESCRIPTION The goal of Readiness and Deployment Support is to prepare our military families for the unique challenges of a deployment in addition to maintaining a constant state of readiness independent of deployment. We do this by providing support to the command as well as providing a series of workshops for Service Members and their family members. All Readiness & Deployment Support workshops are offered as Unit Specific events and include PreDeployment Briefs, Mid-Deployment Workshops, Return & Reunion Workshops, and Strong Couple: Reintegration Workshops. 74 SAN DIEGO ANIMAL SERVICES CONTACT INFORMATION Phone Number: Website: Hours of Operation: 619-236-2341 Emergency Reporting Line 619-236-4250 Lost or Found animals Central Shelter 619-236-4250 North Shelter 760-438-2312 or 760-746-7307 South Shelter 619-263-7741 www.sddac.com/ All County shelters: Tuesday - Saturday 9:30 a.m. - 5:30 p.m. Sundays, Mondays, and Holidays Closed BRIEF DESCRIPTION The County of San Diego Department of Animal Services provides dog licensing and animal control services for the unincorporated areas of San Diego County and the cities of Carlsbad, Del Mar, Encinitas, San Diego, Santee, and Solana Beach. Visit the Animal Services website for information and referrals on: Adoptions Licensing Microchips Low Cost Shot Clinics Low Cost Spay/Neuter Programs Disaster Planning Tips Training Opportunities Animal Related Laws Volunteer Opportunities 75 SAN DIEGO METROPOLITAN TRANSIT SYSTEM CONTACT INFORMATION Phone Number: Website: 619-233-3044 (Southern San Diego 511 (Northern San Diego) www.sdcommute.com/ BRIEF DESCRIPTION Instead of crunching the steering wheel while you fight traffic or driving around looking for a parking place while the kids get antsy, take the bus or trolley. We’ll turn getting to the fun places into more fun. Better yet, go on-line and get a personal trip plan in less than one minute. After all, the less time it takes, the less cranky the kids get. We frequently stop at San Diego’s fun places, such as: The San Diego Zoo, Sea World, Balboa Park, the stadiums, and many other sites that make San Diego so famous. Contact us for more information. 76 SAN DIEGO MILITARY OUTREACH MINISTRIES CONTACT INFORMATION Phone Number: Website: 619-461-4164 www.sandiegomom.org/ BRIEF DESCRIPTION San Diego Military Outreach Ministries (SDMOM) is a community supported faith-based charity that reaches out to young enlisted families in San Diego with a broad range of helping services. Supported by churches, businesses, service organizations, military and their families, and private donors, we provide helping services to enlisted military families (rates E-5 and below) and families of deployed and injured service members in San Diego County in the thirteen military installations south of Camp Pendleton. We serve families of all faiths. Endorsed by the Ecumenical Council. Who is Eligible? Any active duty military family member Priority given to emergency needs and families of deployed personnel. All services are free of charge. What do They Offer? Emergency food, formula and diapers. Baby items (cribs, high chairs, clothing), household items (furniture, dishes). Referrals to other helping agencies (budgeting, emergency services) Fresh fruit and vegetables at food distributions. Warehouse Hours: Mondays Wednesdays Fridays. 12:00pm-3:00pm We are located on Camp Elliot behind the Fire Department. Our Warehouse is open to all E-5's and below and to their dependents. If you do not fit into this category please contact our Director Barbara Chavez at 619-843-8964 Food & Bread Ministries: Our regular services to military families include food bags distributed weekly in the housing areas, bread distribution weekly. **It is recommended that you check the website or contact SDMoMs for current Distribution Sites** 77 SAN DIEGO NAVAL HOUSING CONTACT INFORMATION Website: Address: www.navylifesw.com/sandiego/housing Naval Station San Diego Family Housing Welcome Center 2625 LeHardy Street Bldg. # 3544 San Diego, CA 92136 Hours of Operation: Monday – Friday 8:00 a.m. – 5:00 p.m. BRIEF DESCRIPTION The 10 Navy and Marine Corps installations located in San Diego County are served by a centralized housing program manager Commander Navy Region Southwest (COMNAVREGSW). Family Housing Programs at the following Navy and Marine Corps installations are managed by COMNAVREGSW. San Diego has entered into a PPV (Private Public Venture) with Lincoln BP Management, Inc., a private property management company. Members who reside in a PPV unit are required to sign a six-month lease and pay - via allotment - the equivalent of the member's monthly BAH rate. Who May Apply For Family Housing? Active duty military personnel stationed in the San Diego metropolitan area accompanied by bona fide family members are eligible to apply for Military Family Housing (MFH). How to Apply For Quarters? In order to apply, you are required to have the following: DD Form 1746 (Application for Assignment to Housing). A copy of orders showing your detachment date. Certification of bona fide family members. Examples of acceptable forms of documentation are the Emergency Data application (Page 2), a Record of Emergency Data (RED), or Application for Uniformed Services Identification card (DEERS Enrollment). Application may be made in person or submitted by mail. Those submitted by mail must be confirmed within 30 days of reporting to San Diego. How to Apply For Immediate Housing? (YES, no waiting!) Step 1 Submit the DD Form 1746 Housing Application, orders, page 2, RED or DEERS (certification of bona fide family members) via email to [email protected] or by fax: (619) 556-8012. Step 2 Contact the Navy Housing Phone Desk to confirm receipt and approval of all Navy Housing documents within 1 week of submission at (619) 556-9610. Step 3 If you would like to secure your new home address six (6) weeks prior to your arrival, contact the Lincoln Help Desk at (619) 556-7667 or [email protected] for property listings and locations that will be available upon your arrival to San Diego. Applications may be submitted by mail, fax or email. All enlisted service members are encouraged to apply for immediate housing. Immediate availability subject to change based on pending offers. If you require pet communities call to confirm availability . ** ** 78 SAN DIEGO POLICE DEPARTMENT CONTACT INFORMATION Phone Number: 619-531-2000 (858) 484-3154 Website: Address: http://www.sandiego.gov/police/ Headquarters 1401 Broadway San Diego, CA 92101-5729 24 Hours a Day, 365 Days a year Hours of Operation: BRIEF DESCRIPTION The San Diego Police Department recognizes a shared responsibility and connection between the police and the community in making San Diego a safer, more livable city. A crime in progress is considered an emergency. Emergencies include crimes in progress or those that are about to happen, medical emergencies and crimes that have resulted in serious personal injury, property damage, or property loss. You should report emergencies by calling 9-1-1. Any criminal or suspicious activities that are not emergencies should be reported to the San Diego Police Department. 79 SAY SAN DIEGO (SOCIAL ADVOCATES FOR YOUTH) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-565-4148 x 237 General Information www.saysandiego.org/ 8755 Aero Drive Suite 100 San Diego, CA 92123 Monday – Friday 8:00 a.m. – 5:00 p.m. BRIEF DESCRIPTION SAY San Diego is a local nonprofit organization dedicated to supporting the positive development of young people their families and communities in San Diego. Founded in 1971, SAY has been serving San Diego for over 38 years SAY’s Primary Services include: Delinquency Prevention & Juvenile Diversion Extended Day Before & After School Program Family Support and Development Community Development and Collaboration Health Promotion School Readiness and Support Alcohol Tobacco and Drug Abuse Prevention Mental Health “SAY 6 to 6” Extended School Day Program in partnership with the City of San Diego: “6 to 6" programs provide a safe place for elementary and middle school age youth to experience academic enrichment and recreational activities during the hours before and after the regular school day. Eligibility: There are no fees. An application must be submitted to be considered for enrollment. Applications are available at school offices or at the SAY administrative office. The student must be attending the host school. Geographic Area: Located at 26 elementary and middle schools in the San Diego Unified School District “SAY Extended Child Care Programs”: Licensed by the Department of Social Services, Community Care Licensing High quality, well supervised childcare for school age children. Provides school-based licensed before and after school child care at elementary schools. Offers a balance of activities, including homework assistance, and is designed to develop self-esteem and provide a creative educational and recreational experience for children 5 – 12 years of age. Eligibility: Enrollment opens to all students attending host elementary school. Fees vary depending on specific site. Discounts may be available for additional children in the same family. Subsidies (free or low-cost) are available for eligible families at selected sites. Geographic Area: Located at 16 elementary schools within the San Diego Unified School District. “Healthy Start Military Family Cluster”: Healthy Start Military Family Cluster (HSMFC) is a collaborative effort between the schools, US Navy, and public and private agencies to assist military families in Chesterton, The Villages at NTC, Serra Mesa, Gateway Village, and Murphy Canyon Military Family Housing. The mission of our Military Family Cluster is to provide confidential, safe, coordinated services that will lead to improved developmental, academic and social outcomes for children and a better quality of life for their families. Eligibility: The families that we serve must be active duty military, or reserve military. The majority of our activities are for families that reside in the North Central Region; however we can provide referrals for services for any active duty military personnel and their family. For additional information call 858-496-0044 80 SCHOOL LIAISON PROGRAM (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-6633 / 8625 http://mccsmiramar.com/school-liaison-program.html Bldg 2525 Monday – Friday 7:30 a.m. – 4:00 p.m. (Appointments Recommended) BRIEF DESCRIPTION Semper Family ~ Because Kids Serve Too Are you an active duty service member with school aged dependents? If so, our office can help you navigate San Diego area schools. Our mission is to assist parents of Kindergarteners through college aged students by providing information on local schools, schooling options, college planning and financing, and resources in an effort to empower military parents to make the best choices for their family. Our website is a one stop shop for much of the information parents arriving within a new area are searching for as relates to school aged issues. Our website provides contact information for local schools, academic performance standards of schools, upcoming educational events, as well as numerous links and resources. If expecting PCS (Permanent Change of Station) orders to a new duty station download our transitioning student’s checklist and use our website to connect with the school liaison at your new destination. School liaisons are now located at Marine Installations worldwide. Our goal is to “Create connectivity between military parents, schools and the Marine Corps” by Assisting parents and commanders in interacting with local schools Responding to education transition issues for school aged kids Maintaining information on educational services Collaborating with Marine and family support programs Tracking legislation that impacts military students Connecting families and schools with resources and programs. 81 SEMPER FIT PROGRAMS (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: Varies (see below) http://www.mccsmiramar.com/semper_fit.html MCAS Miramar Bldg 2273 Monday – Friday 7:30 a.m. – 4:00 p.m. BRIEF DESCRIPTION The Semper Fit Program offers a wide variety of recreation and fitness programs designed to provide healthy, active lives. The primary focus of this program is to maximize individual performance through classes and activities which educate, encourage and support the practice of healthier lifestyles for our active and retired Service members, DoD employees and their families. This program includes: Health Promotion, Fitness, Sports and Athletics, the Single Marine Program and the Great Escape Recreation Center, Recreational Aquatics and Outdoor Recreation. Below you'll find what we have to offer here through the Semper Fit Program here at MCCS Miramar.: THE BARN Ph. 858-577-6042 Base Add. Bldg 7115 Closed weekends and holidays Hrs. Mon - Wed 0500-2000. Thur - Fri 0500-1400 Located in the middle of base, near the flight line and enlisted barracks, the Barn is ideal for morning, lunchtime and evening workouts. The Barn offers an expansive range of weight equipment, and an extensive collection of cardiovascular machines. Included are a wide variety of flex machines, versatile free weights that suit any need. The spacious building also houses stationary bikes, treadmills, and step machines, all in open view of several surrounding televisions. The Barn also provides fitness advice and exercise prescription from certified personal trainers. Locker rooms are available and customers provide their own locks. The welcoming atmosphere make the Barn an enjoyable and effective location to work out, whether you come to run, climb, lift, press or simply need to relieve a little stress MIRAMAR SPORTS COMPLEX Ph. 858-577-4128 Bldg 2471 Hrs. Mon - Fri 4:30 a.m. – 10:00 p.m. Sat, Sun and Holidays 8:00 a.m. – 5:00 p.m. The Miramar Sports Complex houses both a comprehensive fitness center and a gymnasium. Indoor cycling, basketball, racquetball and volleyball are provided along with locker rooms, saunas and a sports equipment checkout area. At the Miramar Sports Complex, the outdoor facilities include various running courses, a rubberized track, softball fields, basketball, volleyball, and tennis and racquetball courts. Indoor cycling classes are offered throughout the week, free to authorized patrons and $3 for guests. At the fitness center office, personal trainers are available by appointment to assess your current fitness level, provide equipment orientation and design programs to reach your fitness goals. Fitness center floor houses treadmills, elliptical trainers, stationary and recumbent bikes and steppers. Miramar Sports Complex boasts a state of the art collection of strength training equipment. Included is Nautilus strength training circuit, Hammer Strength flex machines, Nautilus cable machines and a wide variety of free weights. Cardio Theater is also available. We have also have an Olympic lifting platform, bumper plates, and other functional training equipment available for use at our Functional Fitness Room; also known as, The Big House. For more information on The Big House, call Todd Howard at 577-1202 or Tim Stearns at 577-4219. SEMPER FIT CENTER Ph. 858-577-4654 Bldg 2002 Hrs. Mon - Thur 5:00 a.m. – 7:00 p.m. Friday 5:00 a.m. – 3:00 p.m. Sat. 8:00 a.m. – 12:00 p.m. Closed Sat, Sun and Holidays The Semper Fit Center is the newest gym on MCAS Miramar. It has cardiovascular machines and free weights. It also offers aerobic classes and personal trainers as well as a basketball court. Locker rooms and showers are also available. 82 SEMPER FIT PROGRAMS (cont.) HITT CENTER Hrs Mon 5:30 – 7:30 am; Tue 11:00 am – 1:00 pm / 5:00 – 7:00 pm Wed 5:30 – 7:30 am; Thur 11:00 am – 1:00 pm; Fri 5:30 – 7:30 am The USMC High Intensity Tactical Training (HITT) program is a comprehensive combat-specific strength and conditioning program that is essential to a Marine's physical development, combat readiness and resiliency. Program emphasis is on key components with relation to superior speed, power, strength endurance and overall combat readiness while reducing the likelihood of injury and ensuring that all Marines are physically prepared for real-time combat / tactical situations while in theater. Ph. 858-577-9143/4129 Bldg 2525 There are 4 unified components of functional based combat performance enhancement within the HITT program: 1. Active Dynamic Warm-Up 2. Strength and Power 3. Speed and Agility 4. Flexibility and Core Stability HITT workouts and programs can be customizable by any combat conditioning leader and fitness specialist and can integrate the ability to view downloadable videos that provide the proper execution of all exercises and movements in the program library. ATHLETIC SPORTS Ph. 858-577-1202/4127 Bldg 2471 Hrs. Mon - Fri 7:30 a.m. – 4:00 p.m. Athletic Programs: Semper Fit Athletics provides a number of diversified sports activities to active duty Marines and other authorized patrons. Individual expression through participation is the intent of the Semper Fit Sports Program. Instructional Sports: Athletic skills, strategies, rules & regulations training is provided for such sports as tennis, golf and swimming. Informal Sports: Individualized sports participation in various activities such as basketball, volleyball, dodge ball and tennis are provided for both pleasure and fitness. Intramural Sports: Structured contests, tournaments, leagues, and other events are provided for active duty participation as members representing their command. Recreational Sports: Leagues, tournaments and events open to all active duty, reservists, retirees, and their dependents 18 years and older and DoD Civilians. A minimum entry fee is charged. Varsity Sports: Higher competition for both men and women who excel in a particular sport. Varsity participation may lead to an opportunity to compete in the West Coast Regional or All Marine Championship. HEALTH PROMOTIONS Ph. 858-577-1331 Bldg 2273 Hrs. Mon - Fri 8:00 a.m. – 4:00 p.m. Health Promotion - The Health Promotion Office offers training, education and resources on the nine Semper Fit Elements and much more. A monthly health theme has been established in relation to the nine Elements and in recognition of the National Health Observances. Representatives from the Health Promotion Office are available to come directly to individual units, and offer briefs on topics such as remedial weight training and health and fitness education, and can also tailor presentations to specific needs. 83 SEMPER FIT PROGRAMS (cont.) AQUATICS/POOLS 50-Meter Pool / Water Survival Training Tank: Ph. 858-577-4137 Bldg 2000 Hrs. Lap Swim: Hours Vary Daily Rec Swim: Hours Vary Daily Closed: Thanksgiving and Christmas Holiday The 50-Meter Pool features competitive-style racing lanes, one-meter and three-meter diving boards and a separate wading pool. Located next to the Bob Hope Theater and across from the MCX/Commissary complex, the pool includes picnic areas, lounge chairs and a changing area with showers and lockers. Please call (858) 577-1446 for more information regarding swim qualifications. Recreation swim may be interrupted at any time to support military training. All Hands Swimming Pool: Ph. 858-577-4154 Bldg 2251 Hrs. May – September 1, 2013: Sunday 11:00 am – 1:00 pm The All Hands Swimming Pool is a family-orientated, recreational facility that features a one-meter diving board, as well as a separate wading pool. The pool is open to all hands. Located at building 2251 next to the Officers’ club and across from the BEQ, the pool includes lounge chairs, shaded areas, and a changing area with showers. Please call 858-577-4154 for more information. 84 SINGLE MARINE PROGRAM (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-6283 http://www.mccsmiramar.com/smp.html MCAS Miramar Bldg 5305 Monday - Friday 11:00 a.m. – 4:00 p.m. BRIEF DESCRIPTION The Single Marine Program aboard MCAS Miramar specializes in presenting Single Service Members and Geographical Bachelors with recreational and leisure activities, as well as provides an opportunity for identifying and recommending solutions for quality of life. Each month, MCAS Miramar’s service members can enjoy activities such as trips both local and statewide, opportunities to volunteer, barracks bashes, fundraisers, tournaments, and interactive meetings dealing with quality of life. The Single Marine Program also offers many great opportunities to take on leadership roles and organize social activities. GET INVOLVED AND MAKE A DIFFERENCE! 85 SPACE A (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-4285 http://www.amc.af.mil/amctravel/ MCAS Miramar Bldg 9100 Monday - Friday 11:00 a.m. – 5:00 p.m. BRIEF DESCRIPTION Space Available travel is a great program for our Active Duty, Guard, Reserve, Retired and their eligible family members. Please understand, our primary mission is the movement of cargo and space required (duty) passengers on Department of Defense owned or controlled aircraft. Additional considerations can affect the number of seats available are safety, aircraft configuration, maintenance and aircrew size. Once mission requirements are met, available seats will be offered to Space-A passengers awaiting transportation. The Space-A program is a byproduct of the military mission and is not funded in the DOD budget. Travelers must be prepared for the possibly of having to wait several days or even arrange alternate commercial transportation. Lodging and off base transportation is not always available and in some cases can be very expensive. Travel to remote or austere locations is also a possibility with even greater cost for alternate travel. Please ensure that you have the funds available to cover any unforeseen expenses. Please remember, space-available travel is a privilege and AMC cannot guarantee movement to your desired location or on any particular schedule. 86 SUBSTANCE ABUSE COUNSELING CENTER (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-1129 http://www.mccsmiramar.com/substance_abuse_center.html MCAS Miramar Bldg 2274 Monday - Friday 8:00 a.m. – 4:00 p.m. BRIEF DESCRIPTION This program provides a mandated 40-hour Substance Abuse Control Officer Training course (SACO training) every other month plus ongoing professional military education (PME) and briefings on drug and alcohol abuse prevention. In consort with the Semper Fit program, briefings are scheduled on related topics such as sexually transmitted diseases and suicide prevention. All presentations are tailored to meet the needs of the unit. A 16 – 20 hour substance abuse educational course is offered monthly to all personnel on board the Miramar installation. Active AA meetings are offered on Monday evenings from 6:30 to 7:30. The Red Ribbon activities are also covered by this program. CSAPT is designed to provide the following services: Outreach Activities: Provide training and lectures to educators and parents. Conduct Red Ribbon week activities with local schools. Saco Training: Provides a mandatory 40-hour Substance Abuse Control Officer Training Course (SACO training) every other month within assumption of this duty. PME: In consort with the Semper Fit Program, Conduct targeted training and briefings relating to sexually transmitted diseases and suicide prevention. MAAC / MDAC Course: Provides 16-20 hours of educational lectures that address more effective coping skills. Benefits individuals who have displayed a momentary lapse in judgment and/or behavior (i.e., underage drinking, DUI, etc.) Evaluations: Provide Biological, Psychological, and Sociological evaluations for active duty, reserve, dependents and civil service to determine problematic behaviors and appropriateness for further education and/or treatment. Treatment: Provide two weeks of Outpatient Treatment that help address a pattern of problematic behaviors and poor social coping skills. Program consists of individual and group counseling and various educational lectures. Support Meetings: Provide a safe environment where active support meetings (AA and AL-ANON) are offered every Monday evening from 6:30 to 7:30 p.m. 87 THE GREAT ESCAPE (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-6171 http://www.mccsmiramar.com/greatescape.html#facility MCAS Miramar Bldg 5305 Sunday - Thursday - 1100 - 2200 Friday & Saturday - 1100 - 2300 BRIEF DESCRIPTION The Great Escape, enlisted recreation center, is the “Home Away From Home” for all active duty and reservist enlisted service members stationed and visiting MCAS Miramar. The Great Escape is a non-alcohol and nontobacco recreation center created as an alternative to the enlisted club. The Great Escape not only provides an alternative to alcohol and substance abuse, it creates a safe environment which improves morale, encourages retention, and assists in developing lifelong leisure skills at a little or no cost to the service member. The Great Escape is open 365 days a year, over 95 hours a week. The facility features: six Olhausen tournament size billiard tables, an arcade with interactive game systems (including but not limited to X-Box, X- Box 360, PS 2, PS 3, Game Cube, and the classic Nintendo 64) and the First To Fight computer game (co-sponsored by The Drug Demand Reduction Program (DDRP), two ping pong tables, two large lounge areas with 60” Televisions, six 32” televisions are mounted throughout the facility, all the television are connected to DirecTV and satellite radio, game tables are ready to be used for poker, black jack or Texas Hold’Em, a foosball table, eating area with microwaves and a mini refrigerator, a movie room featuring a 132” screen and projector, with 18 leather recliners and four oversize movie sacs. The Great Escape has a movie library with over 800 titles. The movies are part of the Navy Motion Picture Services movie program. The facility host a variety of daily, weekly and monthly activities including: Friday and Saturday Night billiards tournaments, X-Box and First To Fight videos game challenges, BBQs, ice cream socials and our “Home For The Holidays” Program, pairing single service members with host families in the local community, we even had a local fire station pick up service members in a fire truck and take them back to the station for dinner. The Great Escape provides monthly Off Base Adventures (trips) for a nominal fee. Trips have been taken to TV tapings (Tonight Show, That Darn Sports Show, and Price Is Right), amusement parks and sporting events as well as free tips to the beach and hiking. Food can be brought into the facility or purchased from the vending machines or at Legends Sports Bar and Grill, which is located next to The Great Escape. Just outside the Great Escape’s front door are a sand volleyball court and a full size basketball court. Need equipment for the volleyball or basketball court? Just check them out at the front desk. The Great Escape is also the headquarters for the Single Marine Program (SMP). The Great Escape is open to enlisted active duty, reservists and their guests over the age of 18. 88 TRAGEDY ASSISTANCE PROGRAM FOR SURVIVORS (TAPS) CONTACT INFORMATION Phone Number: Website: 800-959-TAPS (800-959-8277) www.taps.org/ BRIEF DESCRIPTION Caring for the families of the fallen...TAPS is the 24/7 tragedy assistance resource for ANYONE who has suffered the loss of a military loved one, regardless of the relationship to the deceased or the circumstance of the death. Founded out of tragedy in 1994, TAPS has established itself as the front line resource to the families and loved ones of our military men and women. TAPS provides comfort and care through comprehensive services and programs including peer based emotional support, case work assistance, crisis intervention, and grief and trauma resources. Supports: The military families through SURVIVORLINK, a national network of those who have lost a loved one in the armed forces and are now standing by to lovingly reach out to and support others when a death occurs. Refers: Military survivors, as part of a national network of grief support groups and services, to the very best resources available across America. Educates: Survivors about the grief process and the traumatic effects that can follow the sudden death of a loved one. TAPS provides educational reading materials to help survivors realize that they are experiencing “normal reactions to abnormal situations”. Sponsors: The annual National Military Survivor Seminar and Kids Camp in Washington, DC over Memorial Day weekend, designed to help rebuild shattered lives and give survivors the chance to help each other heal. Publishes: A quarterly journal focusing on vital issues facing military survivors, sent free of charge to survivors, commanders, chaplains, casualty staff and care givers – please call today to request your subscription. Operates: A national toll-free crisis and information line 24 hours a day, 7 days a week with help available through TAPS’ Board of Advisors of leading experts in grief, trauma, and critical incident stress. Cares: About and supports all “survivors” including spouses, significant others, parents, children, siblings, co-workers, and friends. 89 TRICARE DENTAL (MetLife) CONTACT INFORMATION Phone Number: 1-800-332-0366 (PPO) 1-866-357-3304 (DHMO) 1-888-789-8233 (UCVision) Website: Hours of Operation: www.ucci.com/ 24 hours a day, 365 days a year BRIEF DESCRIPTION The TRICARE Dental Program (TDP) is a voluntary dental insurance program. MetLife is proud to administer the TDP to eligible enrollees and offer a comprehensive dental benefit. For enrollees, the TDP covers a wide range of diagnostic, preventive and restorative services. You may seek care from a network of more than 180,000 participating dentists, or you may use nonparticipating dentists at an additional cost to you. How to sign up – Enrollment in Tricare Dental is not automatic once enrolled in DEERS. The Marine or sailor must enroll family members by completing and turning in paperwork as well setting up an allotment to pay monthly charges. 90 UNITED HEALTH CARE CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 1-877-988-WEST (1-877-988-9378 https://www.uhcmilitarywest.com/ MCAS Miramar Bldg 2496 (Branch Medical Center) Monday - Friday 7:30 a.m. – 4:00 p.m. BRIEF DESCRIPTION Effective April 1, 2013, the TRICARE West Region contract transitioned to and is being managed by UnitedHealthcare Military & Veterans. Please make sure you understand the timing and key information about the TRICARE transition. UnitedHealthcare Military & Veterans is tremendously proud to help serve the health care needs of service members, veterans and their families. With one of the largest networks of health care providers in the nation, we are dedicated to helping people live healthier lives by simplifying your health care experiences, meeting your health and wellness needs and establishing trusted relationships with you. For each and every one of our employees, many of them who, too, have served in uniform, providing health care for military families is not just a job - it's an honor. Website and Toll-free line: Assistance with general information, benefits, claims, eligibility, authorizations, and provider inquiries Customer Service is available Monday through Friday, 7:00 a.m. to 7:00 p.m., local time Provider locator services are available 24 hours a day, seven days a week on website 91 UNITED THROUGH READING CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: (858) 481-READ (7323) 858-481-9489 fax www.unitedthroughreading.org/military 11750 Sorrento Valley Road Suite 100 San Diego, CA 92121 Monday – Friday 8:30 a.m. – 5:30 p.m. BRIEF DESCRIPTION Program Overview One of the most difficult things a child can experience is having a parent deployed to a war zone for an indeterminate period of time. The United Through Reading® Military Program helps ease the stress of separation for military families by having deployed parents read children’s books aloud via DVD for their child to watch at home. This powerful program is available to all deploying military units and at select USO locations. It provides parents a chance to make powerful and lasting connections with their children and parent from afar. How it Works: The Service member reads a book while being recorded and sends the DVD home to the child The child watches the video at home and follows along with the book if available The parent at home captures the child’s reaction to the DVD in a photo or email and sends it back to the service member. The service member’s morale is boosted by the feedback and he/she is encouraged to read again. How to participate: Ideally, deploying commands request United Through Reading® Military Program several months before deployment so that our National Program Managers can train command volunteers and spouse volunteers, provide promotional tools, and offer options for getting necessary equipment. Today, our National Program Managers are working directly with over 200 Army, Navy, Marine Corps, Air Force, Coast Guard, and National Guard commands, including more than 60 select USO locations that are hosting United Through Reading Military Program. In 2006 United Through Reading invited USO to make the program accessible to Service members who visit participating centers. 92 UNITED SERVICE ORGANIZATION (USO) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 619-235-6503 - Downtown location 619-296-3192 - Airport location www.usosandiego.org/ San Diego USO Main Center 303 A Street Suite 100 San Diego, California 92101 (call for hours) BRIEF DESCRIPTION Our Downtown USO Center -- at the corner of 3rd and A Streets -- is open 365 days a year from 11am to 9pm to give active-duty military personnel and their families their own 'private club' where they may watch television, play pool, email friends, read or just relax and hang out. The 18,000-square foot Downtown USO Center offers a complimentary Tuesday night dinner to active-duty military and their families, a cyber canteen with free Internet access, special holiday events, two big-screen televisions, great activities and helpful information about San Diego. It also features a spacious social hall for parties and meetings, available for use at no cost to the military. Neil Ash USO Airport Center 3707 North Harbor Drive Terminal #2, Lindbergh Field San Diego, California 92101 Our Airport USO Center located at Lindbergh Field's Terminal #2 is the largest USO airport center in the world. It offers a friendly place for travelers to wait for a flight, unwind and have a snack, check email, watch television, get directions or transportation assistance to their duty station or other locations and get information on the area. It is open 365 days a year from 8am until 11pm The Airport USO Center also offers a cyber canteen with Internet access while extending a relaxing place to stay when traveling, complimentary coffee and pastries everyday and a helping hand for worn travelers. 93 UNITED STATES POSTAL SERVICE (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: Hours of Operation: 858-577-4578 800-ASK-USPS (800-275-8777) www.usps.com/ MCAS Miramar Bldg 2257 45482 Elrod St Suite 3 San Diego, CA 92126 Monday Tuesday Thursday Friday 8:30 a.m. – 4:30 p.m. Wednesday 8:00 a.m. – 1:00 p.m. BRIEF DESCRIPTION The USPS offers a package of free shipping materials for military families; the contents of the kit change from time to time. Right now, each kit contains: 2 large priority mail flat-rate boxes 2 medium priority mail flat-rate boxes 2 medium shirt box priority mail flat-rate boxes 6 priority mail labels 1 roll priority mail tape 6 customs forms and envelopes. The USPS also provides mail Delivery thru private mail receptacles for ALL military members stationed at MCAS who live in BEQ/BOQ. (Mail boxes are provided at no cost to the service member) Service members must present the BEQ/BOQ receipt during check-in before a box can be issued. General Delivery for transient and student personnel is provided upon written request during check-in. All personnel reporting to MCAS Miramar must check -in at the Military Post Office. Failure to do so will cause your mail to be delayed or possibly returned to sender. 94 VA OFFICE - (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Website: Address: (858) 689-2141 (800) 827-1000 http://vabenefits.vba.va.gov/vonapp/default.asp MCAS-Miramar Bldg. 5305 BRIEF DESCRIPTION The VONAPP (Veterans On Line Application) website is an official U.S. Department of Veterans Affairs (VA) website that enables service members, veterans and their beneficiaries, and other designated individuals to apply for benefits using the Internet. U.S. military veterans and some service members within six months of separation or retirement can apply for Vocational Rehabilitation and Employment benefits using VA Form 28-1900. U.S. military veterans, service members, members of the Selected Reserve, and dependents can apply for education benefits. The burial benefits can be applied for using VA Form 21-530. For Education Benefits (VA Form 22-1990, 22-1995, 22-5490, or 22-5495) call 1-888-GIBILL1 (4424551) to speak with an Education Case Manager. You may also contact us via our secure e-mail service by using our “Questions and Answers” section at www.GIBILL.va.gov/ For all other benefits call 1-800-827-1000, or go to this link to send VA an e-mail question: www.vba.va.gov/benefits/address.html San Diego Regional Benefit Office 8810 Rio San Diego Drive San Diego, CA 92108 Phone: 800-827-1000 95 VEHICLE REGISTRATION / PASS & ID (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Address: Hours of Operation: 858-577-1463 MCAS Miramar Bldg 6200 Monday-Wednesday, Friday 7:30 a.m. - 4:30 p.m. Thursday 7:30 a.m. - 12:00 p.m. BRIEF DESCRIPTION The primary mission of the Vehicle Registration Office is to provide base registration and decals for all personally owned motor vehicles and motorcycles. The Vehicle Registration Office also provides bicycle and weapons registration and flight line access coding for the common access card. If you are in need of a base decal, you will need to bring the following: Current vehicle Registration Current proof of insurance Current driver’s license Current smog certificate Military and Dependents: Military identification card DOD Civilians: Current DoD Identification Card Contractors: Proof of government Affiliation All Military 25-years-old and under: Proof of Drivers Improvement Course Motorcycle Owners: Motorcycle safety card 96 VETERINARY CARE CLINIC (MCAS MIRAMAR) CONTACT INFORMATION Phone Number: Address: Website: Hours of Operation: 858-577-6552/1773 MCAS Miramar Bldg 6360 http://www.mccsmiramar.com/vet_clinic.html Monday – Friday 7:00 a.m. – 11:00 a.m., 12:00 p.m. - 3:00 p.m. CLOSED: Last Working Day of Each Month, Weekends & Holidays BRIEF DESCRIPTION The vet clinic is now open for retail sales (flea and heartworm prevention, oral care) and drug/food prescription refills (if applicable) daily. Prescription refills are available only for pets that have been diagnosed by a military veterinarian within the year and specify that refills are appropriate via faxed patient records. Heartworm prevention purchases will be fulfilled only with a valid negative heartworm test within the past year. It is recommended that all clients maintain a working relationship with a civilian veterinarian in case we are unable to fulfill their needs. Veterinarians and technicians are available for routine wellness and vaccinations as well as minor sick call including most skin problems, ear problems, endocrine and metabolic diseases, gastrointestinal problems, musculoskeletal problems, and humane euthanasia. The clinic staff is also able to assist with health requirements and documentation for PCS moves. Appointments can be made in person or by phone, walk-ins are not accepted. Dogs and cats of all active duty members and retirees with medical benefits are eligible to be seen at the clinic. We always recommend that patrons of the clinic keep their own civilian veterinarian just in case we are unable to fulfill their needs. 97 WOMEN INFANTS CHILDREN (WIC) CONTACT INFORMATION Phone Number: Website: Address: 1-800-500-6411 http://www.sandiegowic.org/ MCAS-Miramar Chapel - Bldg. 5632 45549 Bauer St. Miramar, CA 92145 BRIEF DESCRIPTION The WIC program offers nutrition education, breastfeeding support, and provides checks for nutritious foods to low-income women, infants, and children up to age 5 at no cost to you. The program is available regardless of race, color, sex or national origin. U.S. citizenship is not required to participate in WIC. Population Served: Pregnant women Breastfeeding women up to 1 year postpartum Non-breastfeeding postpartum women up to 6 months postpartum Infants and children under 5 years old All foster children under 5 years old Single fathers may receive vouchers for eligible infants/children Benefits: Supplemental nutritious foods Nutrition education and counseling at WIC clinics Screening and referrals to other health, welfare and social services Qualifications: Meet WIC guidelines Get medical check-ups Have a nutritional need Live in California 98 YMCA CHILDCARE RESOURCE & REFERRAL CONTACT INFORMATION Phone Number: 619-521-3070 800-481-2151 toll free 800-441-9199 Military Child Care and Respite Care Website: Address: http://www.crs.ymca.org/programs/resource-and-referral/military-family-support.html/ Hours of Operation: 3333 Camino Del Rio South Suite 400 San Diego, CA 92108 Monday – Friday 8:00 a.m. – 5:00 p.m. BRIEF DESCRIPTION The Resource and Referral Department special military projects provide quality child care choices for military families. Programs are administered by the National Association of Child Care Resource and Referral Agencies (NACCRRA) and funded by the Department of Defense. Child Care in your Neighborhood: Child Care in Your Neighborhood Quality Improvement Project is for active duty and activated reserve U.S. Marine Corps families who may qualify for fee assistance. Families will receive assistance to find quality and affordable child care that suits their unique needs. The fee assistance program is offered to military families with a non-military working spouse, or with a spouse who is enrolled full-time in school. Spouses looking for work are eligible for fee assistance for 60 days. To Get Started: Contact Child Care Aware, a division of NACCRRA, at 1.800.424.2246, or online at the NACCRRA Military Subsidy Web site. Ask your provider to complete the child care provider application online at the NACCRRA Military Subsidy Web site. Fee reductions vary depending upon total family income, geographic location, DoD child care fee policies, and available funding. Fee Assistance: To receive fee assistance, the child care program you choose must be one of the following: Child Care in Your Neighborhood (CCYN) Quality Improvement Project Participant National Association for the Education of Young Children (NAEYC) member National Association of Family Child Care (NAFCC) accredited family child care homes Child Development Associate (CDA) credentialed Family Child Care (FCC) provider Early Childhood Education or Child Development degree family child care provider Enhanced Military Referral Service: NACCRRA helps Navy and Army families locate quality child care off base. Service member families receive enhanced referrals to child care providers who meet the qualifications for the NACCRRA fee assistance. Service member qualifications: Active duty service members in the Army and Navy Deployed service members in the Army and Navy Activated Army National Guard under Title 10 & Title 32 Activated reserve service members in the Army and Navy Army and Navy recruiters Army civilians To receive more information regarding enhanced military referrals: Call: 619.521.3055 ext. 2320 or 800.441.9199 E-mail: [email protected] 99 YMCA CHILDCARE RESOURCE & REFERRAL (cont.) Website: NACCRRA Military Programs Marine Corps Deployed Respite Care The Deployed Respite Care Project provides 16 hours of free respite care each month for families with a deployed spouse. Parents may use their existing licensed center or choose to receive referrals to respite care providers that will come into their home. To apply and receive more information: Call: 1.800.424.2246 E-mail: [email protected] 100 RESOURCE BY CATEGORY ............................................................................................................................................. 2 ALPHABETICAL PHONE NUMBER LISTING .................................................................................................................... 5 2-1-1 SAN DIEGO ........................................................................................................................................................... 7 AMERICAN RED CROSS ................................................................................................................................................. 8 AMERICAN RED CROSS (cont.) ...................................................................................................................................... 9 ARMED SERVICES YMCA (San Diego) .......................................................................................................................... 10 ARMED SERVICES YMCA (cont.) .................................................................................................................................. 11 BALBOA PARK ............................................................................................................................................................. 12 BIG BEAR CABINS AND CAMPGROUND ...................................................................................................................... 13 BOB HOPE THEATER (MCAS MIRAMAR) ..................................................................................................................... 14 BOYS & GIRLS CLUB OF AMERICA OF GREATER SAN DIEGO ....................................................................................... 15 BOYS & GIRLS CLUB OF AMERICA OF GREATER SAN DIEGO (cont.) ........................................................................... 16 CAL AUTO REGISTRATION SERVICE (MCAS MIRAMAR) .............................................................................................. 17 CALIFORNIA DEPARTMENT OF MOTOR VEHICLES ...................................................................................................... 18 CAREER RESOURCE CENTER (MCAS MIRAMAR) ......................................................................................................... 19 CENTER FOR COMMUNITY SOLUTIONS ...................................................................................................................... 20 CHAPLAIN SERVICES .................................................................................................................................................... 21 CHILD CARE RESOURCE & REFERRAL .......................................................................................................................... 22 CHILDREN, YOUTH AND TEEN CENTER (MCAS MIRAMAR)......................................................................................... 23 CHILDREN’S WAITING ROOM (NAVAL MEDICAL CENTER).......................................................................................... 24 COMMISSARY (MCAS MIRAMAR) ............................................................................................................................... 25 CHAPLAINS RELIGIOUS ENRICHMENT DEVELOPMENT OPERATION (CREDO) ............................................................ 26 DEFENSE ENROLLMENT ELIGIBILITY REPORTING SYSTEM (DEERS) ........................................................................... 27 DISABLED AMERICAN VETERANS (MCAS MIRAMAR) ................................................................................................ 28 DISTRIBUTION MANAGEMENT OFFICE (MCAS MIRAMAR) ........................................................................................ 29 DSTRESS ...................................................................................................................................................................... 30 EDUCATION CENTER (MCAS MIRAMAR) .................................................................................................................... 31 ENTERTAINMENT AND TICKETS OFFICE (MCAS MIRAMAR) ....................................................................................... 32 EXCEPTIONAL FAMILY MEMBER PROGRAM (MCAS MIRAMAR) ................................................................................ 33 EXCEPTIONAL FAMILY MEMBER PROGRAM (cont.) ................................................................................................... 34 FAMILY ADVOCACY PROGRAM (MCAS MIRAMAR) .................................................................................................... 35 FAMILY ADVOCACY PROGRAM (cont.) ....................................................................................................................... 36 101 FAMILY READINESS PROGRAM (MCAS MIRAMAR) .................................................................................................... 37 FISH POND (MCAS MIRAMAR) .................................................................................................................................... 38 FLEET AND FAMILY SUPPORT CENTERS ...................................................................................................................... 39 FLYING LEATHERNECK MUSEUM (MCAS MIRAMAR) ................................................................................................. 40 F.O.C.U.S ..................................................................................................................................................................... 41 HOMEFRONT SAN DIEGO............................................................................................................................................ 42 HOMEFRONT SAN DIEGO (cont.) ................................................................................................................................ 43 IDENTIFICATION CARDS (MCAS MIRAMAR) ............................................................................................................... 44 INFORMATION AND REFERRAL (MCAS MIRAMAR) .................................................................................................... 45 INSTALLATION PERSONNEL ADMINISTRATION CENTER ............................................................................................. 46 LEGAL AID SOCIETY OF SAN DIEGO ............................................................................................................................. 47 LEGAL ASSISTANCE OFFICE (MCAS MIRAMAR)........................................................................................................... 48 LIFESKILLS PROGRAM (MCAS MIRAMAR) ................................................................................................................... 49 LIFESTYLE INSIGHTS, NETWORKING, KNOWLEDGE & SKILLS (L.I.N.K.S.) .................................................................... 51 LIFESTYLE INSIGHTS, NETWORKING, KNOWLEDGE & SKILLS (cont.) .......................................................................... 52 MCAS MIRAMAR MEMORIAL GOLF COURSE .............................................................................................................. 53 MCCS COUNSELING CENTER (MCAS MIRAMAR) ........................................................................................................ 54 MENTAL HEALTH SYSTEMS ......................................................................................................................................... 55 MILITARY ONESOURCE ............................................................................................................................................... 56 MILITARY ONESOURCE (cont.) .................................................................................................................................... 57 MILITARY ONESOURCE (cont.) .................................................................................................................................... 58 MILLS PARK (MCAS MIRAMAR) .................................................................................................................................. 59 MIRAMAR CHILD DEVELOPMENT CENTER ................................................................................................................. 60 MIRAMAR BRANCH HEALTH CLINIC............................................................................................................................ 61 MIRAMAR INN ............................................................................................................................................................ 62 MIRAMAR LIBRARY ..................................................................................................................................................... 63 NATIONAL DOMESTIC VIOLENCE HOTLINE ................................................................................................................. 64 NAVAL MEDICAL CENTER SAN DIEGO ......................................................................................................................... 65 NAVY-MARINE CORPS RELIEF SOCIETY (MCAS MIRAMAR) ........................................................................................ 66 NEW PARENT SUPPORT PROGRAM (MCAS MIRAMAR) ............................................................................................. 67 OPERATION HOMEFRONT SOUTHERN CALIFORNIA ................................................................................................... 68 OUTDOOR ADVENTURE CENTER (MCAS MIRAMAR) .................................................................................................. 69 102 PERSONAL FINANCIAL MANAGEMENT (MCAS MIRAMAR) ........................................................................................ 70 POISON CONTROL ....................................................................................................................................................... 71 PREVENTION RELATIONSHIP ENHANCEMENT PROGRAM (PREP) .............................................................................. 72 PUBLIC AFFAIRS OFFICE (MCAS MIRAMAR)................................................................................................................ 73 READINESS AND DEPLOYMENT SUPPORT (MCAS MIRAMAR) .................................................................................... 74 SAN DIEGO ANIMAL SERVICES .................................................................................................................................... 75 SAN DIEGO METROPOLITAN TRANSIT SYSTEM .......................................................................................................... 76 SAN DIEGO MILITARY OUTREACH MINISTRIES ........................................................................................................... 77 SAN DIEGO NAVAL HOUSING...................................................................................................................................... 78 SAN DIEGO POLICE DEPARTMENT .............................................................................................................................. 79 SAY SAN DIEGO (SOCIAL ADVOCATES FOR YOUTH).................................................................................................... 80 SCHOOL LIAISON PROGRAM (MCAS MIRAMAR) ........................................................................................................ 81 SEMPER FIT PROGRAMS (MCAS MIRAMAR)............................................................................................................... 82 SEMPER FIT PROGRAMS (cont.) .................................................................................................................................. 83 SEMPER FIT PROGRAMS (cont.) .................................................................................................................................. 84 SINGLE MARINE PROGRAM (MCAS MIRAMAR).......................................................................................................... 85 SPACE A (MCAS MIRAMAR) ........................................................................................................................................ 86 SUBSTANCE ABUSE COUNSELING CENTER (MCAS MIRAMAR) ................................................................................... 87 THE GREAT ESCAPE (MCAS MIRAMAR) ...................................................................................................................... 88 TRAGEDY ASSISTANCE PROGRAM FOR SURVIVORS (TAPS)........................................................................................ 89 TRICARE DENTAL (MetLife) ......................................................................................................................................... 90 UNITED HEALTH CARE................................................................................................................................................. 91 UNITED THROUGH READING ...................................................................................................................................... 92 UNITED SERVICE ORGANIZATION (USO) ..................................................................................................................... 93 UNITED STATES POSTAL SERVICE (MCAS MIRAMAR) ................................................................................................. 94 VA OFFICE - (MCAS MIRAMAR)................................................................................................................................... 95 VEHICLE REGISTRATION / PASS & ID (MCAS MIRAMAR) ............................................................................................ 96 VETERINARY CARE CLINIC (MCAS MIRAMAR)............................................................................................................. 97 WOMEN INFANTS CHILDREN (WIC) ............................................................................................................................ 98 YMCA CHILDCARE RESOURCE & REFERRAL ................................................................................................................ 99 YMCA CHILDCARE RESOURCE & REFERRAL (cont.) ................................................................................................... 100 103