English - Testberichte im AutoScout24 Magazin
Transcription
English - Testberichte im AutoScout24 Magazin
THE CARS WE WANT TOMORROW by AutoScout24 2012 What Europeans want from their cars of tomorrow www.carswewanttomorrow.com © Daimler AG,BMW Group, Peugeot Contents Foreword .................................................................................................. 3 I Automobility of tomorrow ........................................................ 4 1 What people expect of the cars of tomorrow ............... 4 2 What will move us tomorrow ............................................... 8 2.1 Individual mobility .......................................................................... 8 2.2 Urban mobility ................................................................................. 10 3 Alternative drives ..................................................................... 11 3.1Range ................................................................................................ 11 3.2 Quiet drives ...................................................................................... 12 3.3 Infrastructure costs .......................................................................... 13 II The cars of tomorrow .................................................................. 14 1 The cars of tomorrow and what they can do ................ 14 1.1 Safety functions ............................................................................... 14 1.2 Driver assistance functions ............................................................. 15 1.3 Entertainment and information functions ..................................... 16 2 Driving on auto ......................................................................... 18 3Design ........................................................................................... 20 4 Automobility and demographic change ........................ 22 III Conclusions ....................................................................................... 23 On Thomas Weiss and AutoScout24 Magazine .................. 23 On the study design ....................................................................... 24 2 Foreword What do people expect of the cars of tomorrow? AutoScout24 looked into this question in a large international survey of 8,800 Europeans. Today, we are on the threshold of a new era in individual mobility: the first electric cars are already appearing on European roads, and internal combustion engines now have to measure themselves above all by how economical they are on valuable fuel and how little CO2 they emit. At the same time, more and more new digital assistants are coming into series production. From safety features through to purely entertainment functions, the cars of tomorrow could have a lot to offer – and it will change driving and the car experience. On the road to the new mobility, it’s consumers who will be deciding which way we go: so AutoScout24 has, with the help of the market research institute “Gesellschaft für Konsumforschung” (GfK), surveyed people in seven countries in Europe to see what they expect of their vehicles. We asked them how they see mobility in 25 years’ time – and quite deliberately not what they think can be done today. The aim was to find out what people want – findings which will be of interest to AutoScout24 as Europe’s largest online used car market, as well as to the industry as a whole. If there is one key finding from the study that is encouraging: The overwhelming majority of Eurpeans believe the cars of tomorrow will have a positive influence on their quality of life. Our respondents know quite well what they expect of the cars of the future. That could provide useful guidance for an industry in upheaval. I wish you exciting, inspiring reading. Alberto Sanz de Lama, Managing Director AutoScout24 3 I Automobility of tomorrow © Daimler AG 1 What people expect of the cars of tomorrow Cars are under pressure to change: energy is becoming even more expensive, oil reserves are shrinking and people are becoming increasingly environmentally conscious, so alternative power sources are therefore required. Continuing urbanization demands new mobility solutions. What do Europeans expect of the cars of tomorrow now, specifically? At the same time, new information technology is making totally new mobility concepts possible: travelers of the future will be able to choose and book the method of mobility that suits their needs best, as they are already underway. What will the mobility of tomorrow look like, and where will the car fit into this? Many people have forecast how the future will look, but in the final instance, it is consumers who will decide. Our study “The Cars We Want Tomorrow” shows that, although different people want different things, there is still a consensus across national borders and sociodemographic categories: Europeans want the cars of the future to be safe, cost-effective to use, sustainable and comfortable. For all the differences, that is something they all have in common. Safety and cost-effective mobility are what matter to Europeans most. What Europeans are most concerned about is safety (93 percent). Whether young or old, male or female, whether Belgian or German, what our respondents expect of the cars of the future is that they should be as safe as they can be. That is also evident from the functions they wanted in their cars (see chapter II.1 for more details). 4 “Compromising on safety is something car drivers in Europe won‘t accept: this is something on which the Austrians, the Germans, the French and everyone else agree. What is interesting is the conflict between cost-effective and environmentally friendly mobility. Switching from conventional drives to low CO2 and pollutant-free emissions could be speeded up by the peak oil scenario: as gasoline and diesel prices will rise, particularly in the medium term, alternative drives that are still more expensive are becoming more interesting. Industry and politicians are being called on to support the alternatives to make environmentally friendly mobility affordable.” Thomas Weiss, Editor-in-Chief AutoScout24 Magazine Key: ‚1‘ = top priority, ‚7‘ = the lowest priority (based on „I completely agree“ and „I somewhat agree“). The clear result: for Europe, safety is the number-one priority. Consumers in Europe have faced soaring energy costs in recent years. This has clearly made them much more aware of what mobility costs. 89 percent expect the cars of the future to offer cost-effective mobility. Even for 87 percent of those with a personal net monthly income in excess of €2,500 this is a key factor. This means that high development costs on alternative drive technologies, for example, are something the manufacturers are not going to be able to pass easily on to consumers, unless they can make up for them by cutting maintenance costs noticeably. However, Europeans are quite ready to invest in alternative mobility strategies: most participants in the study say the costs of setting up a close-knit power or hydrogen supply system should be funded out of taxes or by those who use alternative drives (see chapter I.3). Being sustainable and good for the environment is important to Europeans: this is what 86 percent want cars of the future to be. To 58 percent of them, these issues are very important. It turns out the Austrians are particularly environmentally aware: they see sustainability as more important than cost-effective mobility. The Germans, on the other hand, think it more important that cars should be affordable than environmentally friendly. Taken as a whole, environmental friendliness matters more to women than to men (88 percent as opposed to 83 percent). And the higher the level of education, the more relevant sustainability becomes. 5 ventional internal combustion engines, especially gasoline ones, still offer some development potential in terms of energy efficiency, but this can only be done with high development costs. If they are to have a future, synthetic fuel is going to be needed on an industrial scale. We’re not there (yet).“ Thomas Weiss, Editor-in-Chief, AutoScout24 Magazine Academics in particular are really keen on being environmentally friendly. Hence, a policy that would push the car industry in this direction has the support of much of the European population. In the medium term, awareness of energy costs will act as an additional catalyzer in developing more energy-efficient vehicles. “The automotive industry is facing massive challenges: the European car market is set to shrink in the medium term and even growth in China is set to slow down. But electric vehicles are still waiting for people to switch energy sources. Con- As well as safety, affordable mobility and sustainability, what those we asked want of the cars of the future is to be comfortable: 89 percent said traveling in comfort was important to them, about 52 percent even said it was extremely important. And 79 percent wanted their cars to be above all practical, that is, as versatile and universally viable as possible. This was less relevant to younger people aged 18-29 (73 percent), but particularly important to women (82 percent). In comparative European terms, it is the Austrians who are most concerned about practicality (87 percent); least concerned are the Dutch (72 percent). Women above all want the cars of the future to be as versatile as possible. © Opel 6 If practicality is important, driving pleasure is, too: 75 percent of those we asked said it was important. One in six Europeans even think it so important, they would rather not have an autopilot, because they are afraid it will take the fun out of driving (for more see chapter II.2). And women like driving just as much as men do: the difference is marginal (74 percent of women, 76 percent of men). Comparing countries, the Belgians and Italians are particularly demanding here (81 percent and 79 percent). The Germans are back in the pack somewhere, at 74 percent. The Austrians are not that bothered: just 61 percent think it is important. Looking at the age structure, we find older people aged 60-65 think it does not matter very much (25 percent), but 43 percent of 18-29-year-olds want the cars of tomorrow to reflect their lifestyles. “Driving will not simply be a rational affair in future: but driving pleasure doesn’t just mean speed: it also means driving out in the country, with the roof down, in comfort or just in a world of your own. And pure electric cars can also be fun.“ Thomas Weiss, Editor-in-Chief, AutoScout24 Magazine Thomas Weiss, Editor-in-Chief, AutoScout24 Magazine The car is not a status symbol anymore – that is the prevailing opinion in many scenarios about the future of mobility. And this study, once again, shows people are less worried about how their cars make them see themselves: just 35 percent of Europeans see this as relevant – it comes in last in the list of priorities in all countries. Italy (44 percent) and Spain (39 percent) at most still see the cars of the future as a sign of their social status. Young people in particular see the cars of tomorrow as status symbols and expressions of their lifestyles. “Talking about a rebirth of the car as a status symbol would be going too far: nor does this contradict the picture that young people are less emotionally bound to the cars of today. On the other hand, you can take these figures to mean that they wish the cars of the future to be built closer to their ideas once again and to offer them something they can identify with.“ Safe, affordable, comfortable and good for the environment: Europeans expect a lot of their cars of tomorrow. At the same time, however, a very large majority of them believe the car industry will give them what they want: 92 percent believe the cars of tomorrow will have a favorable effect on their quality of life. Europeans are very optimistic about how the cars of tomorrow will affect their quality of life. “European car drivers are a long way from seeing the car as a bogeyman. Quite the opposite: the overwhelming majority of drivers expect the cars of the future to be good for their quality of life. This should be a stimulus for an industry facing fundamental changes: it should spur it on to give unconventional ideas more space when it comes to development.“ Thomas Weiss, Editor-in-Chief, AutoScout24 Magazine 7 © Daimler AG 2 What will move us tomorrow Cars have developed constantly since they were first invented over 125 years ago. They are now safer, faster and more comfortable. But, as the number of cars on the road grows, so have the challenges: long traffic jams and urban gridlocks are annoying. It is almost as if the freedom of individual mobility is contradicted by the search for a parking space. And this is where new technologies open up new opportunities – the mobile Internet alone makes it easier to use car-sharing products flexibly. What do Europeans want from the mobility of tomorrow? 2.1 Individual mobility Many carmakers have already moved into the carsharing business – are these the first steps on the road from carmaker to mobility service provider? At any rate, they are trying to anticipate changing consumer desires and profit from the growing love of the time-share car. Most people still want to own a car that is as versatile as possible. One in three of the Europeans we asked could imagine using car-sharing in future. This breaks down as follows: 23 percent prefer a model which combines owning their own car with car-sharing. A city dweller, for example, might own a city car, but rent the right model for longer journeys or big shopping trips when it suits him/her. Seven percent could even imagine not having their own car at all, just using car-sharing. 8 Almost two-thirds of those surveyed (64 percent) would still like to have their own car that meets as many of their mobility needs as possible. Carsharing is irrelevant as far as they are concerned. This desire is particularly marked among young people: 67 percent of those aged 18 to 29 and 68 percent of those aged 30 to 39 would like to have an all-round car. Amongst the 50-59-year-olds, the figure is 58 percent, and amongst the 60-65-yearolds 59 percent. The Spaniards want an all-purpose car of their own most (70 percent), the Dutch least (58 percent). More Austrians could do without a car completely than anyone else (13 percent), and the French least so (5 percent). “One-third of car drivers already think an allround car is not that important anymore, they can imagine renting a specific car or booking a car share if they need to. This trend will probably increase in population centers in future if only zero-emissions cars are allowed downtown. Then small electric cars will suddenly get interesting, and people will rent a station wagon for their vacations – or vice versa.“ Thomas Weiss, Editor-in-Chief, AutoScout24 Magazine 9 © Audi AG 2.2 Urban mobility Even now, the infrastructure in many European metropoles is coming up against its limits: urban gridlock eats up time, money and energy. The urban mobility of the future will have to take the stress off people and the environment. pose. 28 percent of those surveyed preferred this scenario, it being more popular amongst city dwellers than those who live in the country (31 percent and 26 percent respectively). 36 percent of respondents wanted things to stay the way they are: they think any vehicle should be able to drive downtown. Younger respondents were particularly in favor of this: 42 percent of 18-29-year olds, compared with just 28 percent of 60-65s. Europeans are open to new ideas when it comes to the urban mobility of tomorrow. One possible scenario would be that people are not allowed to enter the city center with their vehicles. Mobility in this area would then be assured by a comprehensive, dense network of public transport, with a park and ride facility as well as load terminals at its edge. 36 percent of respondents are in favor of this scenario. Equally, downtown areas could conceivably only be used by vehicles provided specifically for the pur- “It is precisely in metropolitan areas where it is becoming increasingly important to network many different mobility solutions sensibly. Local public transport, electric bikes, cars via carsharing, current traffic conditions and route planning in our own cars, the nearest taxi, and bus timetables will come together via smartphones in future. Each and every one of these now has its own app, and the first integrated solutions are already being tested.“ Thomas Weiss, Editor-in-Chief, AutoScout24 Magazine 10 © Daimler AG 3 Alternative drives Alternative drives are one answer to finite fossil fuels; but they are also a response to the need for more sustainable, environmentally friendly mobility which is what 86 percent of those involved in this study expect from the cars of the future. They are clear what they want from alternative drives, though. 3.1 Range Sustainability, yes, but make it practical, please: that is how we could summarize the response when people were asked what the minimum acceptable range for the cars of the future was. The current range of battery-powered cars available on the market right now does not meet these expectations: a range of 250 km would just about cover the requirements of 29 percent of consumers – so there is some work to be done here. A range of at least 500 km would satisfy the needs of around two thirds of Europeans, however (63 percent). The minimum range most people said they wanted was 500 km; but one in five would not be satisfied with even a range of 800 km. Looking at the numbers shows how important this issue is: even those for whom protecting the environment and being sustainable is very important would not accept any significantly lower range. Here, too, just 30 percent (as against 29 percent) 11 would accept a minimum range of 250 km. City dwellers are much the same: once again, just 31 percent said they would be happy with a range of 250 km. Most of those surveyed welcome quieter drives; but a third sees safety risks. A range of over 250 km matters almost as much to city dwellers as it does to those who live in the country. “Battery-electric vehicles or BEVs are currently designed mainly for use in cities: they’re small, quiet and locally emissions-free: the only allround electric cars that can stand up right now are plug-in hybrids and those with range extenders. There are three technologies that will need to solve the range problem with zero-CO2 emissions driving in future: hydrogen for fuel cells, induction loops in roads for electric cars with very small batteries and synthetic fuels for internal combustion engines.“ This only applies to a fraction of those surveyed (7 percent). Most welcome quiet drive systems (52 percent). People living in the city in particular hope it will bring some relief from the noise of road traffic. On the other hand, one-third of respondents (33 percent) thought pedestrians and other road users might not hear quiet vehicles in time, so they could present risks. Thomas Weiss, Editor-in-Chief AutoScout24 Magazine Quieter drives are relevant mainly to city dwellers. 3.2 Quiet drives Range is not the only factor in which alternative drives differ from internal combustion engines – for the time being, anyway. They also mark a break with learned associations. The sound of the internal combustion engine could soon be a thing of the past. Electric vehicles are virtually silent; the only thing you can hear is the sound of the tires on the road and a slight hum at high speeds. Is the sound of combustion something Europeans will miss? “Noise as a stress factor is something people still don’t take seriously enough, so quieter vehicles are a step forward to start with. Electric vehicles are not completely silent in use, though: wind and road noise increases with higher speed, just as with conventional cars. Humming electric cars are something we will get used to in future, and think as little of as quiet bikes.“ Thomas Weiss, Editor-in-Chief AutoScout24 Magazine 12 3.3 Infrastructure costs Whichever alternative drives come out on top, the change will not work unless we invest in new energy infrastructure. 36 percent of Europeans think the More than one in three Europeans think the infrastructure costs alternative mobility involves should be funded out of tax. taxpayer should pay for this – it benefits society as a whole, after all. This attitude is particularly widespread in the higher income groups: 40 percent of Europeans earning more than €2,500 net a month would welcome a tax-funded model. On a national basis, the Italians (45 percent) and Austrians (41 percent) are particularly in favor, while the French (27 percent) and Belgians (29 percent) like the idea least. Germany and Spain are average in European terms (36 percent and 37 percent respectively), followed closely by the Dutch (34 percent). A similar number of Europeans like the idea of a funding system in which those who use alternative drives pay the infrastructure costs, either via direct duties (21 percent) or indirectly via the utility companies who would pass those costs on to users (16 percent). A kind of education tax, whereby those who are against alternative drives would pay, is favored by 20 percent of those surveyed. This funding strategy is most popular in Austria (28 percent), but also in Italy and Germany (21 percent each). In the Netherlands and Belgium this number is lower (13 percent and 16 percent respectively). “Investing in the necessary infrastructure is something society has to do as a whole: oil is running out, and we need alternatives. Electromobility only makes sense if it goes hand in hand with an energy switch based largely on CO2-neutral sources. As well as the technology itself, we also need to create incentives to make alternatives attractive. Cities could have city tolls, networking local public transport with individual mobility, separate lanes and parking spaces for electric cars. Or, putting it another way, conventional cars could become more expensive to run, and some of the investment comes via them. Switching mobility for free isn’t going to happen.“ Thomas Weiss, Editor-in-Chief AutoScout24 Magazine © BMW Group 13 II The cars of tomorrow © Peugeot 1 The cars of tomorrow and what they can do Which functionalities should the vehicles of the future provide in the opinion of the Europeans? What can they do without, on the other hand? Keeping in mind the high cost-sensitivity of the customers, this is a critical question (see chapter I.1). The functions AutoScout24 asked about can be divided roughly into three different priority groups. 1.1 Safety functions Safety-critical functions are particularly high priority: 82 percent of Europeans want the cars of tomorrow to scan what is happening around them, detect potential hazards and, if necessary, intervene actively to avoid accidents. This is particularly important to Europeans aged 40-65, 85 percent of whom want this. The figure amongst 18-29-yearolds is 76 percent. Accordingly, most Europeans should welcome the fact that the e-call will be mandatory in new cars in the EU from 2015. If an accident happens, it sends out an emergency alarm automatically and communicates the main details involved, such as when and where the accident happened. It could also send additional information, such as the nature of the accident and the number of passengers on board. 80 percent expect this of the cars of the future. Some things are essential, others optional: when it comes to what the cars of tomorrow can do, safety is right out in front. Another major step towards safer driving as far as Europeans are concerned is car-to-x communication: around three-quarters (74 percent) think that this technology makes sense. Car-to-x communication allows vehicles to communicate with other road users and the infrastructure around them and 14 thereby notice impending hazards early on. More people in the cities want this than in the country (77 percent and 69 percent respectively), so the need for help would probably be mainly in dense urban traffic. ”Today’s assistance systems are the forerunners of independent driving: they don’t offer everyone clear benefits, taken individually, but taken together, they mean you can keep to the right speed for the traffic, change lanes with assistance, get help with steering, emergency braking systems and cameras which are essential for autonomous driving, in cities or in heavy traffic on the motorways. The last two modules here are cars exchanging data with one another and with the world around them. The manufacturers are already working on the prototypes and standards that are required.“ Thomas Weiss, Editor-in-Chief AutoScout24 Magazine 1.2 Driver assistance functions Functions that assist drivers but are not primarily safety-oriented can be classified as priority two: this includes such things as intelligent networked traffic control systems designed to stop traffic jams forming to start with. This is something 78 percent of European car drivers want, making it almost as important to them as technology to increase safety. 71 percent of those surveyed would like their cars to give them traffic and route information in real time: it is mainly men who are interested here, at 75 percent, as against 66 percent of women. The cars of tomorrow should further recognize their drivers personally and remember their favorite settings, such as seat position, steering wheel adjustment and music automatically, or so 71 percent of those surveyed thought. Never having to find somewhere to park on your own again – that’s something around two-thirds of our survey respondents said they would like (64 percent). They dream of their cars being able to find a parking space and park there themselves. Contrary to the clichés, though, it is not just women who want this: there is no difference between the sexes, in fact. City dwellers, however, want this rather more than their country cousins (67 percent as against 60 percent). “Cars will be able to learn a lot from today’s smartphones in future, too: even now, your cell phone is better at telling you about tailbacks in real time than the latest satellite navigation system. And the route planning or searching for a parking space works. So the car industry is urging Google and Apple increasingly to switch more and more services and functions like voice control or music collections from smartphones to cars. This development also has the advantage that it doesn’t depend on carmakers long development cycles.“ Thomas Weiss, Editor-in-Chief AutoScout24 Magazine A parking space-saving function was much less important to those surveyed than assistance systems: just 49 percent said they could get used to the idea of their car folding up to park to save space in future. Women are more enthusiastic than men about this idea (52 percent as against 45 percent) and city dwellers more than country livers. City dwellers seem to be used to suffering when it comes to looking for somewhere to park. More of them would like cars that fold up to save space. Helping look for somewhere to park is not the only thing cars of the future could do: they could also communicate independently with workshops, the authorities and insurers. If your car finds it has a problem, it could directly inform your garage; and insurers could offer particularly favorable rates for cars which are not driven often, or for drivers who 15 are obviously driving carefully. That sounds userfriendly, and is something more than half the Europeans would like (55 percent). Different countries vary considerably here, however: while the Spanish and Italians are particularly open to this idea (74 percent and 73 percent respectively, the Germans (40 percent), Belgians (40 percent), Austrians (41 percent) and Dutch (42 percent) are not so bothered. The French are somewhere in the middle, with 51 percent. When it comes to cars communicating with insurers, garages and the authorities of their own accord, Europeans are divided. “Many car drivers are skeptical about the idea of having a black box in their cars that saves all the relevant data and can be read off if an accident happens; but insurers could entice them here with particularly favorable policies, and innocent parties could find out how this could help them if they have to make claims. If the benefits convince them, they’ll accept a black box, too; but driving with Big Brother watching you, reporting your speed to the nearest police precinct automatically, will thankfully remain a bad dream.“ 1.3 Entertainment and information functions The cars of tomorrow will be able to do much more than assist drivers and make driving safer. As we now have a nationwide broadband mobile network system, it can offer a wide range of information and entertainment functions, from accessing video and music databases through local information services through to videoconferencing. Most Europeans don’t think these functions are so important, though. Fast Internet access even in your car, via a WLAN hotspot for external units or your on board computer itself is something 47 percent of our respondents would like. Amongst those earning more than €2,500 a month, the figure is 54 percent. Men drivers are more interested than women (51 percent compared to 43 percent), city dwellers more than country folk (52 percent to 40 percent). Different countries think differently: 62 percent of the Spanish, 58 percent of Italians and 42 percent of the French would be interested in having this in their cars; the Belgians are much less interested (28 percent), the Germans (39 percent), Dutch (37 percent) and Austrians (36 percent) rather more. The Spanish and Italians in particular would be keen to have Internet access in their cars. Thomas Weiss, Editor-in-Chief AutoScout24 Magazine 16 Half of those surveyed (50 percent) said they would like to be able to stream films into their cars in future. What comes as no surprise is that parents with children under 15 are particularly keen on this: 59 percent of them would like entertainment facilities, while in those without children of that age it was just 45 percent – an attractive option for family cars, then. 47 percent of those surveyed said they would like their cars to be their private digital assistants in Around one-half of urban residents would be open to the idea of local information services. future, giving them relevant information about their surroundings, like recommending a restaurant and booking a table there. For the urban population, this is more enticing than for people in country areas (49 percent : 40 percent). Just under a third (31 percent) of Europeans would like to be able to use their cars as their offices on the move, which calls for a communications infrastructure and passenger compartment design to match. High earners were particularly keen on this function in the future (38 percent of those surveyed earning more than €2,500 a month net). “The mobile office or living room is a reality here and now, thanks to tablet computers and broadband mobile. For drivers who can’t do without their e-mails anywhere, the message still is: keep your eyes on the road, until your car can drive itself, at least.“ Thomas Weiss, Editor-in-Chief AutoScout24 Magazine © Audi 17 © Audi 2 Driving on auto Autopilots have not reached the series production stage yet, but manufacturers, suppliers and IT companies are already working on taking driving out of the hands of the driver. But is this something Europeans even want, though? One-third of those surveyed said they didn not want an autopilot. Two-thirds of those surveyed are quite open to the idea. Of these two thirds, most (40 percent) would like to choose whether to use their autopilot or not, 14 percent would use it all the time. Another 11 percent would switch to autopilot if it saved them money, such as on insurance or fuel consumption. Around one-third of Europeans do not want an autopilot, though. They fall into two groups: those who want to drive themselves because it‘s fun (18 percent) and those who do not trust technology (16 percent). Most skeptics are not categorically against autopilots, however: 33 percent would change their mind if this made driving safer, and 31 percent would be convinced if driving on autopilot was shown to save energy, by lining up in convoys on the motorway, for example. Should the autopilot reach the stage where the driver can forget about driving completely one day, that would be an argument for another 11 percent. The most open-minded about autopilots are the Austrians (78 percent) and the Spanish (76 percent). The 18 Austrians (59 percent), Germans and Spanish (44 percent) think what matters most is being able to choose whether they want to use it or not; and city Respondents could change their minds, especially if it was shown to be much safer. dwellers are more positive about autopilots than country dwellers (69 percent as against 63 percent). “There are a number of benefits to driving on autopilot: in cities, this makes traffic much easier to manage properly, it cuts emissions while allowing more traffic without needing more traffic space. Out on the motorway, for example, driving on autopilot in convoys uses less gas and frees up time drivers can use for other things. If driving isn‘t fun anymore, that is where the autopilot comes in.“ Thomas Weiss, Editor-in-Chief AutoScout24 Magazine 19 © Peugeot 3 Design What Europeans want above all in the future is smooth, elegant design: 63 percent want the cars of the future to have cool forms and clear lines, while just 38 percent want them to be warm and curvaceous.1 These preferences have nothing to do with gender: both men and women prefer more neutral lines (men 61 percent to 40 percent, women 63 percent to 37 percent). Design taste seems to be more a question of age: younger respondents tended to like curves more: 42 percent of 18-39s, compared with 36 percent of 50-59s and just 26 percent of 60-65s. Just one-third of Europeans would accept radical design changes. Over half those surveyed (54 percent) would rather play it safe: if it was up to them, things would stay the way they are, with hood, radiator, two headlamps and four wheels. Around one-third of respondents were open to radical design changes (34 percent): they would be happy to see the cars of tomorrow looking like balls or dice, or even with three wheels. We found above-average acceptance amongst men (37 percent), city dwellers (38 percent) and academics (41 percent). In comparative European terms, Italians (42 percent) and Spaniards (39 percent) were particularly open to new design innovations, while the Dutch and Belgians (27 percent each) and Germans (28 percent) were less happy about experimenting. 1 This contrast may add up to more than 100 percent, as more than one answer was possible. © Corbis 20 ”Electric cars will be drivers for totally new design experiments: small electric motors and flexible movable batteries give designers more room when it comes to designing cars. Unlike with the classic three-box design (hood, passenger compartment, trunk), cars can now be designed around their passengers. Cars will still be statements, and convey them via their design; but the statement will be different in the future – if only because they won’t need a radiator anymore, let alone a massive one.“ Thomas Weiss, Editor-in-Chief AutoScout24 Magazine Most of those surveyed were prepared to compromise on design in favor of alternative drive systems: 59 percent thought that what cars run on will matter much more than what they look like. This is one point on which men and women agree. Taken as a whole, academics (64 percent) and the Function matters more than form: if new power sources change design – like solar cells on the roof here, for example – most of those surveyed would accept that. © Peugeot urban population (63 percent) are more open to changes dictated by technology. Respondents for whom sustainability is very important think function matters more than form (69 percent). Buyers in this group are particularly open to alternative drive cars and give industry a free hand most when designing them. 21 4 Automobility and demographic change Europe is getting older – and its car drivers with it: so the car industry is seeing cars being senior-friendly as increasingly important. Easier to get into, easy to use – even now, manufacturers run trials ahead of launching a new model, testing what matters to this customer group. AutoScout24’s study shows people in Europe want cars that are tailored specifically to the needs of older drivers. Three-quarters of respondents (76 percent) were for this, in particular the older ones. “There will be even more older people driving in future than there are now. They may offer a rich market for the car industry, but no one much wants to use them in advertising. The manufacturers’ marketing talks a different language from their products: because cars for older people are already available and popular, but not perceived as such. SUVs and vans are becoming increasingly popular, even amongst smaller vehicles, and being easy to get into and out of and having a clear line of sight makes them popular with older drivers in particular. Four-wheel drive is becoming increasingly unimportant in SUVs: so the cars of tomorrow will be comfortable companions that are above all easier to use. Systems to help park, change lanes safely and brake in an emergency will become increasingly standard, because it’s not just older people they benefit.“ Older respondents in particular think designing cars specifically to meet the needs of older people matters. Thomas Weiss, Editor-in-Chief AutoScout24 Magazine 22 III Conclusions “The car industry is not just in upheaval, it also faces some major challenges. As well as alternative drives like hybrid and electric cars, current developments also involve making designer fuels, networking cars with one another and their environment and driving on autopilot. Carmakers will have new players to contend with in the mobility market of the future, while at the same time depending on the advent of a future-proof energy switch. And the car market in Europe is shrinking in the medium term, whole growth in the new boom markets of Asia is tailing off. Either way, mobility means challenges to companies: fossil fuel prices are rising, conurbations are growing. So our cars of tomorrow will need to be different from what they were in the past. Electric cars can be designed more freely, cars will become personalizable accessories networked with their drivers via the Internet, while at the same time meeting customers‘ basic needs – being completly safe, environmentally friendly and cost-effective above all. Internet businesses are translating the ideas of the social Web into the mobility of tomorrow. Networking all conceivable vehicles, from buses and trains to electric bikes and cars, will change the way consumers behave permanently. Even if it‘s not clear whether the cars of tomorrow will have batteries, range extenders or fuel cells, one thing is certain: they will be networked. There is one important thing our representative study of 8,800 Europeans found: the cars of tomorrow will make our lives better. That‘s what drivers expect, and what industry and politicians have to give them. The cars of tomorrow are no longer climate-killers, but part of a mobile society in which sustainability is more important than ever when choosing a car.“ Thomas Weiss, Editor-in-Chief AutoScout24 Magazine Thomas Weiss is a car expert at AutoScout24 and Editor-in-Chief of AutoScout24 Magazine. Since 2001, AutoScout24‘s editorial team has been bringing its readers current information on the car: reporting innovations and advising people, providing tips on used cars and test reports on new and used cars. AutoScout24 Magazine has more than two million users throughout Europe. AutoScout24‘s editorial team sees itself as a link between its readers and the car industry, and aims to make car buyers as well-informed as possible. 23 On the study design AutoScout24 hired Gesellschaft für Konsumforschung GfK, who surveyed 8,844 people aged 18-65 in seven European countries (Austria: 1,003, Belgium: 1,000, France: 1,461, Germany: 1,450, Italy: 1,467, the Netherlands: 1,004 and Spain: 1,459). Interviews were conducted as computer-assisted Web interviews (CAWI) between April 12 and May 17, 2012. © BMW Group 24 AutoScout24 GmbH Dingolfinger Str. 1-15 81673 Munich Germany [email protected] www.autoscout24.de 25