BikeBiz August 2012
Transcription
BikeBiz August 2012
Issue 79 | August 2012 9I@>?K<JK@EK?<:C8JJ =FI )'() -''CLD<EJ EXefJ_fkGclj JIG00%00 8CCK?< C@>?K PFLE<<; EXefJ\i`\j ]ifd.0%00 :FDDLK< N@K? :FE=@;<E:< IXg`[J\i`\j ]ifd(0%00 Fde`J\i`\j ]ifd()%00 8CC$IFLE; M@J@9@C@KP M`j`knnn%qpifY)Y%Zf%lb]fi k_\]lcc:Xk\p\iXe^\#fiZXcc '(/+,,)(.+)]fij\cc$`e[\kX`cj Distributed by Zyro Ltd EDITORIAL Issue 79 | August 2012 NEWS 4-8 CSG UK’s house show, Upgrade reveals the latest brand to join its portfolio and more from pages 4 to 8... MYSTERY SHOPPER Our undercover reporter quizzes retailers in Bedford and Biggleswade, with a truly shocking piece of advice from one retailer... 26 FOCUS ON… 22 GATORADE Five decades of experience in the sports nutrition business means Gatorade has learnt a thing or two about boosting athlete performance... EUROBIKE 2012 18 Now mere weeks away, we provide a guide to the essential global trade show BIKE CRIME 46 Bike Secure – a new initiative designed to cut cycle theft – launches to the trade E-BIKES Sponsored by Cycling Made Easy exclusively brings two new bikes to the market, while FreeGo goes to Oz 39 OUTDOOR & FITNESS Scootfest comes to the UK this summer and companies sign up to the Outdoor Trade Show 2012 53 LIGHTS AND HIGH VIS MOUNTAIN BIKES 64 DEALER PROFILE 62 LETTERS Ben Haywards of Cambridge recently celebrated its 100th birthday. BikeBiz brings the cake... PEOPLE 71 59 76 Bikes can legally only be built by a trained mechanic. One reader makes the suggestion... SPONSORED BY NEW PRODUCTS 74 Is it any wonder we’re always banging on about the weather when it changes the short-term fortunes of retailers and their personnel? While the rain hasn’t been great for bike retail, other industries have benefited. BikeBiz sister mag PCR, dealing with the retailing of PCs (you guessed it), conversely has seen retailers perform well. One day before Halfords published its results, John Lewis revealed that store sales had increased 15.3 per cent year-on-year, with its Electrical and Home Technology department cited a ‘star performer’. The retailer said that the inclement weather had played a part in those results, with customers willing to spend on indoor activities and equipment when it’s cats and dogs outside. So maybe that’s why we do like to talk about the weather so much in the UK, when a percentage of takings depends on it. But just how much poor weather really dents profits is a bit of a moot point, however. With the regularly inconsistent summers we get in Britain you’d be mad to assume May to September would solely see sun and the accompanying sales boost. Do any falls in sales due to the weather just get evened out – with customers spending the same amount – just over a shorter period when there’s a break in the rain? The Olympics may be the other significant factor in how bike sales perform for the rest of the summer period. And then there’s Bradley Wiggins’ Tour de France win (fingers crossed – I’m writing this three days before the Tour has ended). Will success at the top translate to sales at the till, whatever the weather? Jonathon Harker, Editor New faces at Moore Large, Nemesis and Kona, plus FSA’s USA MD steps down Respro’s Cinqro mask, Transition’s Carbon Covert, and Cube’s Elite 29 and AMS 100 SHPC I WAS lucky enough to spend a couple of weeks in sunny Spain last month, where temperatures regularly hit 34C and I was beginning to wonder if I had been imagining all that wet stuff falling from the sky back home. Once the fortnight was over and I stepped off the plane in Blighty it was soon pretty clear that I hadn’t dreamt up the rain and that the UK had indeed just seen one of its wettest May and Junes ever. Needless to say, that’s not ideal for the cycle industry, where the sunchine/rain balance is literally the difference between enthusiasts and fair-weather getting on their bikes and into their local bike shop. Halfords’ quarterly results said as much and reported a fall in like-for-like revenue for its cycle sales over the thriteen weeks leading up to June 29th – perhaps a bit of a shock when cycles have, together with the rest of its leisure business, usually been a solid performer for the retail chain of late. There’s more on how the wet weather has impacted on the cycle trade over the page in our news section. SPOKESMAN 94 Carlton Reid attempts to make us jealous about his trip to PressCamp and mostly succeeds EVENTS 80 OFF TRACK 92 NUMBER CRUNCHING 90 NEWS CYCLE SHORTS Are your BikeBiz Bible details correct? To add, or alter your company’s listing in our trade directory, email [email protected]. uk. For information on categories, deadlines or advertising search BikeBiz Bible 2013 on Google. Yorkshire ramps up TdF bid A campaign to bring the Tour de France’s opening stage to Yorkshire in future is now gaining momentum with an online petition, found at http://www.yorkshire.com /back-the-bid. Future creates Skyride distributed magazine Future publishing has joined up with British Cycling to produce On Your Bike magazine, a title to be distributed free of charge at SkyRide events across the country. BMA urges minimal car use In a 103-page report on improving the nation’s health, the British Medical Association has recommended the government call on people to curb the use of their cars. For an in depth look at the recommendations, Google ‘BikeBiz BMA car use’. New location for Scottish Bike Show Not only have the organisers behind the Scottish Bike Show announced the dates for the 2013 show – April 27th and 28th – but they’ve also revealed there is a location change for the burgeoning show. The SBS 2013 will take place at the new Commonwealth Arena and Sir Chris Hoy Velodrome in Glasgow. The prestigious Arena will be one of the Glasgow Commonwealth Games sites in 2014. For breaking news visit: www.bikebiz.com 4 BIKEBIZ AUGUST Dire weather dampens bike sales Wet summer sees dip for retailers But mudguard and rainwear are up By Mark Sutton CYCLING BUSINESSES across the country are reporting tough trading conditions largely thanks to the wet spring and start of summer. Halfords openly pinpointed the weather as a key factor for a 9.6 per cent dip in cycling revenues in the first quarter. In the same Q1 report CEO David Wild announced his resignation from the retailer. Evans Cycles too pointed to a footfall dip thanks to the poor conditions. Ben Hart, director of marketing and eCommerce at Evans said: “Unpredictable weather over the spring and summer has certainly had an impact on our customers and their interest in cycling. When the sun is shining customers respond, when it’s not then cycling decreases and it’s tougher to get customers to invest in new bikes and kit. On the upside, sales of mudguards and rainwear has seen stellar like for like growth.” Brian Curran, owner of Pedalworks in Dunstable told BikeBiz that he had expected a combination of Olympic and Tour de France hype to motivate cyclists to spend big this summer, but this has so far failed to materialise. “I can say that we had a poor May, but sales in June bounced back and were nearly double May’s levels. July has got off to a slow start though. I think that we all had very high expectations that the combination of weather, Brad and Cav and then London 2012 would provide a huge boost, but we haven’t really seen the take off yet. We’ve stocked up for a good summer and hope that it will be along soon. Maybe we’ll get out for a sunny ride or two ourselves.” Has your business been affected by the wettest summer for years? Are you overstocked with little hope of clearing bikes without a sale? BikeBiz is interested in hearing your experiences via bikebiz@ intentmedia.co.uk. Upgrade strikes distro deal with Praxis UPGRADE HAS inked an exclusive UK distribution deal with precision sprocket manufacturer Praxis. Run by industry veterans David Earle and Ardy Chen, the firm boasts to be the only manufacturer, aside from Shimano, able to create forged shifting rings. A very close association with Dragon Technology Manufacturing in Taiwan allows for exclusive metal forming techniques to be used – ultimately creating some of the most accurate tooth profiling and long wearing sprockets in the business. With offices in Santa Cruz County and Taiwan, Praxis' purpose is to enable OEM customers of any size to enter the drivetrain market without the heavy engineering investment and focus on manufacturing that is typically required. Launching as a standalone brand at last year's Interbike, the product range currently includes road, MTB and cross rings, as well as a BB converter and BB sets. www.praxiscycles.com BIKEBIZ.COM NEWS Register now for CSG trade show “It’s tougher to get customers to invest in new bikes, but on the upside, sales of mudguards and rainwear are on the up.” Ben Hart, Evans Cycles CYCLING SPORTS Group has announced its 2013 trade launches – to be held in Surrey and Manchester – during early August. Dubbed the ‘Greatest Show On Earth’, retailers both existing and new are invited to see the 2013 catalogues from Cannondale, Charge, GT, Mongoose, Schwinn, WeThePeople, Sugoi, Surface, Xposure and many more. To register visit www.greatest-showon-earth.co.uk ASAP. For details on the schedule and locations for each show see inset, right. NORTHERN SHOW SOUTHERN SHOW LOCATION: Manchester Velodrome OPENING TIMES: August 5th & 6th 10am to 6pm ADDRESS: National Cycling Centre Stuart Street Manchester M11 4DQ LOCATION: Mercedes-Benz World OPENING TIMES: August 9th 9am to 9pm / August 10th 10am to 5pm ADDRESS: Brooklands Drive Weybridge Surrey KT13 0SL Schwalbe upgrades entry-level puncture protection at no cost By Mark Sutton TYRE MANUFACTURER Schwalbe has boosted the puncture protection credentials of its most wallet-friendly tyre ranges. The foundation of all Schwalbe’s ‘Active Line’ tyres like the Delta Cruiser, Land Cruiser and Road Cruiser is based around a high-quality 50 EPI carcass. What’s more, the fabric carcass needs less rubber coating and thus has a reduced weight. Each in this line has now been upgraded to include a Kevlar puncture protection belt and at no extra cost to the trade. Tyres benefiting from the change are: Rapid Rob, Black Jack, Black Shark, Space, Mad Mike, Spicer, City Jet, Citizen, Delta Cruiser, Road Cruiser, Silento, Tyrago, Land Cruiser, Lugano and Various ‘HS’ tyres. www.schwalbe.co.uk Each in the ‘Active Line’ of tyres have been upgraded with a Kevlar puncture protection belt. Any 12 assorted cans less 5% now available from www.chickenb2b.co.uk The 2012 Superbrand Standard Smart Straw Fast Release Penetrant White Lithium Grease PTFE Lubricant Degreaser Dry PTFE Lubricant Multi-purpose oil CH CKEN CYCLE-KIT NEWS Bancroft launches Elephant BMX Distribution US labels Volume, Demolition and S-One helmets first to join Elephant stable Shop tour planned with US brand stars Stock arriving as early as September Bancroft remains associate editor of The Albion By Mark Sutton 20-INCH BMX industry veteran and Albion associate editor Steve Bancroft has set up Elephant Distribution – founded with Volume, Demolition and S-One helmets on board. Set up alongside business partner Russell Lowe, Bancroft has moved quickly to emphasise that the distribution business is a separate entity to the magazine. He said: “Elephant Distribution is a completely separate venture to The Albion. Obviously, it goes without saying that there will be no editorial bias towards Elephant brands and I will be paying for any adverts I run in the mag, it couldn’t work any other way. It’s going to be hard work giving full commitment to both ventures, but after working on magazines for so long I’m used to be bit of stress and I’ve never been one to shy away from a bit of hard graft.” With stock of Brian Castillo’s Volume and Demolition labels landing as soon as September, Bancroft has already laid out plans for a UK shop tour, happening later in August. “These days the majority of BMX product is very similar, this isn’t a bad thing as nearly all of it rides well and is durable and affordable, but it does mean “These days most BMX product is similar, which means marketing is key...” that marketing is very much key,” said Bancroft. “The BMX industry has come down to an ideas game, and we’ve got lots of them. To relaunch the brand over here and kick off some relationships with a few dealers we have a Volume and Demolition shop tour happening in late August. We’re bringing over Stevie Churchill, Mike ‘Hucker’ Clark, Broc Raiford, Chris Doyle and Mike Mastroni and we’ll be putting out a bunch of content from that.” Of the product, Bancroft concludes: “In the USA, Volume and Demolition are two Steve Bancroft product testing on the streets of the biggest brands in the industry, they are up there on the same plain as Fit and Odyssey – the product is top notch, they have arguably the best team in BMX and they are known for consistently putting out some of the highest quality consumable BMX media in the game. Brian was keen for that brand perception to be mirrored in the UK.” Elephant are contactable on 01425 629039, or steve@ elephantdistribution.com Look out for a full interview with Elephant on BikeBiz.com this month. ITV4 to air ‘Cycle Show’ post Tour By Carlton Reid CENTURY TV is producing an eight-part Graham Obree and Gary Kemp. TV series for ITV4, the broadcaster Century TV managing director Rohan currently airing live daily coverage of the Browning said: “We feel that there is a real Tour de France. When Le Tour finishes, The gap in the market for a programme such Cycle Show will take over: the first as this and we’re looking forward to programme has already hit the airways, getting the show underway. ITV4 are an broadcast at 8pm on July ideal partner for a 23rd. The Cycle Show will be programme such as this repeated on Saturdays at and it will really 5:30pm and on Sunday complement their mornings on ITV4+1, as well cycling portfolio.” as ITV Player. Chain Reaction The Top Gear-style Cycles marketing programme will be manager Damien presented by Graham Little Duggan said: “This is with support from Rob another positive signal Rohan Browning, Hayles and Anna Glowinski that cycling is finally Century TV and will be filmed on hitting the Sundays at Look Mum No mainstream. The Hands bike shop café in Old Street, beauty of The Cycle Show is that it’ll London. The series is sponsored by Chain appeal to a wide range of viewers, and Reaction Cycles of Northern Ireland. with its debut to coincide with the start of Celebrity cycle fans lined up for the the London 2012 Olympics we hope it’ll show include former racer Eddy Merckx, inspire more people to discover the joys Nigel Mansell, Wayne Hemingway, of riding.” “We feel that there is a real gap in the market for a programme such as this” 6 BIKEBIZ AUGUST BIKEBIZ.COM Sell Pearl Izumi and GoPro through Shopatron • • • • Expand your business Gain sales & harness online revenues No financial outlay or risks No contracts or sign up fees Madison recently launched a new ecommerce initiative designed to support our dealers. A partnership with Shopatron offering consumers the ability to purchase directly from www.pearlizumi.co.uk and www.madison.co.uk/gopro, where sales are directed towards our existing dealers. Becoming a fulfilment partner with Shopatron is an opportunity to gain sales and harness online revenues with no financial outlay or risk. With no contracts or sign up fees it couldn‘t be easier. All authorized Pearl Izumi and GoPro dealers, will be sent sign-up information directly via email. Enquiries regarding the Pearl Izumi & GoPro Shopatron contact Jos Dyer at Madison on 01908 326049 or email [email protected] www.pearlizumi.co.uk www.madison.co.uk/gopro NEWS Halfords’ chief exec moves on Four years after joining the huge retailer, Wild leaves top job Search now on for successor By Jonathon Harker DAVID WILD has stepped down from his role of CEO at Halfords. The announcement came on the same day (Thursday July 19th) that Halfords revealed a fall in like-for-like sales for the 13 weeks to June 29th (see page four). Wild joined Halfords in August 2008 from Wal-Mart US, where he was senior vice president for new business development. Prior to that, Wild held the role of president and MD at Wal-Mart Germany. He spent the preceding 18 years at Tesco – latterly in the role of Group Supply Chain Director. While the search is on for a successor, Dennis Millard, non-executive chairman, is to become interim executive chairman until a successor is appointed – a process that will take a number of months, according to Halfords. Following that, Millard will return to his non-exec chairman role. Millard will also chair Halfords’ exec committee while the search is on for the new CEO, assisted by his Board colleagues finance director Andrew Findlay and commercial director Paul McClenaghan and the rest of the leadership team. “I feel it is time to step down and seek new challenges elsewhere.” Wild said: “I have enjoyed my time at Halfords and feel we have accomplished a great deal during my tenure as CEO. Now that we have developed the overall strategy that will guide the future of the business over the coming years I feel it is the appropriate time to step down and seek fresh challenges elsewhere.” www.halfords.com How we reported Wild joining Halfords back in 2008 Cyclescheme serves 300,000th customer CYCLE TO Work provider Cyclescheme has seen the 300,000th person to buy a bike for work through its scheme, since it was set up on Valentine's Day 2005. Karen Morris from Reading was the 300,000th Cyclescheme participant. What did she get? A Giant XTC. Through its network Cyclescheme works with over 1,800 independent bike shops and 35,000 employers in the UK. In a recent Cyclescheme survey, 88 per cent of people taking part noticed health benefits since they started commuting to work by bike while 96 per cent said they would recommend Cyclescheme to others. Fifty-three per cent of respondents did not cycle to work at all before joining the scheme. www.cyclescheme.co.uk 8 BIKEBIZ AUGUST BIKEBIZ.COM CHAIN REACTION Ecommerce gold In August 2011 a report by the London School of Economics (LSE) found that cycling is worth over £2.9 billion to the UK economy, with almost a quarter of the population getting on their bikes. Dave Lomax of Sitemakers discusses the importance of online in today’s retail environment... “Simply going online because you feel you ought to have a website will end in a fall, commitment is needed...” Dave Lomax, Sitemakers 10 BIKEBIZ AUGUST IN RECENT years a combination of factors including record fuel prices at the pumps, cycle to work schemes, and a concerted effort by national and local government to improve the provision of cycle routes has resulted in a boom in those participating in cycling. Correspondingly the improvement in high speed broadband in the UK combined with an increase in mobile devices is bringing about yet another surge in online shopping. Now over 25 per cent of all retail sales are taken online and this figure is rapidly increasing. Retailers are fast looking to the internet in the face of struggling high streets stores. For many, such as Wiggle and Chain Reaction Cycles, both originally independent bike retailers, the web has provided a unique opportunity where they compete on equal terms with businesses many times their size. Those that have successfully diversified online combine the latest in user engagement and functionality to help effectively turn website Lomax: “From a commercial perspective, the cycle industry lends itself incredibly well to online shopping.” visitors into paying customers. Above all else they recognise the huge importance of investing in online marketing, as well as the need to evolve and redevelop when necessary to ensure that their ecommerce website delivers a high return on investment. For most, getting to grips with selling online is a daunting prospect. In reality, with the right help, advice and expertise it’s a great deal easier and friendlier than you may think. Above all else you must be committed, simply going online because you feel you ought to have a website will more than likely end in a fall. Providing your customers with a fantastic ‘shopping’ experience is where it’s at. This doesn’t necessarily mean flashy animation and wacky graphics, but an online shop that’s easy for your customers to find the products they’re looking for, engaging and informative content, a fast checkout procedure, and the provision for your customers to be able to contact you easily and quickly, perhaps by way of live chat tools. Ecommerce solutions that are capable of growing with your business, provide you with your own unique design, an intuitive administration system and ongoing technical support can easily cost many thousands of pounds. However this kind of investment is, on the whole, significantly lower than the costs of opening and running a bricks and mortar outlet. What’s more, growth is without doubt more abundant than it currently is on our High Streets. From a purely commercial perspective, the cycle industry lends itself incredibly well to online shopping. As a social activity it has huge scope for social media marketing, it has a deeply loyal following, and provides a host of opportunities in the way of specialising in particular sectors, be it cycle fashion, safety gear or perhaps concentrating on particular brands. Recent moves by the Government including nearly £11 million allocated in April this year targeted at helping school children to learn how to cycle safely and confidently on our roads promise a bright and prosperous future for UK retailers. This summer the British Olympic Cycle team have their sights firmly fixed on improving on their haul of eight gold medals from the Beijing games. The likes of Sir Chris Hoy, Mark Cavendish and Shanaze Reade will undoubtedly inspire the next generation already used to a digital environment, and primed as your future paying customers. For more information and advice on successfully opening an online shop, or to request a free no obligation appraisal of an existing ecommerce website call 020 7099 1002 or alternatively visit our website. www.sitemakers.co.uk BIKEBIZ.COM DISTRIBUTION NEWS Walkers strikes up distribution double Suspension label RST joins the Claud Butler portfolio MTB Parts kicks off trade with Prowell Helmets By Mark Sutton WALKERS CYCLES, EVOKE AND HIPLOCK Walkers Cycles has secured a distribution double, with the addition of Evoke and Hiplok to its portfolio. Evoke is an exclusive for Walkers Cycles and targets the pocket money BMX components market. With stock already at the distributor’s HQ, dealers now have access to 16 different components, all available in black, white, blue, red, purple or gold. Various chrome-moly handlebar dimensions and thicknesses are available, with rises as tall as 9.5 and two width options. A number of pedals will be on offer for riders on a budget, including transparent plastic pedals particularly popular with those customising their bikes. You’ll also find pivotal style seat and seat posts, machined lightweight stems, a half link chain, tensioners, an aluminium u-brake and a number of brake pad and grips to choose from, again in a variety of colours. 12 BIKEBIZ AUGUST carry the product and Claud Butler requests those interested contact Melanie Bailey at [email protected] or by telephone on 01652 656000 ext 699. Owned by Plus 8 Industries, Hiplok is a young security label launched only in March last year. Touted as ‘The Original Wearable Lock’, the unit is worn around the waist much like a belt. It is a Sold Secure-rated lock with an integrated and fully adjustable belt fixing, allowing the rider to tighten the lock around the waist without actually locking the device. The choice of reflective and bright coloured logos provides added safety for night riding. 01162 833885 CLAUD BUTLER AND RST RST has partnered with Claud Butler, appointing the distributor its sales and service partner to the UK and Northern Ireland. Initially Claud Butler will stock a range of thirty-plus products ranging from the entry-level CAPA junior forks through to the high performance First Air fork series. Stocks will cater for bicycles from 20-inch wheel size right through to 29er. During 2013 the rest of the RST product range will be accessible upon request. Service and warranty for all UK RST partners will be provided at Claud Butlers Lincolnshire office and can be accessed at [email protected], or by contacting Kaily Davis on 01652 656000 ext 639. Regional partners are now sought to MTB PARTS AND PROWELL HELMETS MTB Parts has secured exclusive distribution rights to Prowell Helmets in the UK. Claiming to have a proprietary molding technique, Prowell believes it has found a new method to create deeper ventilation channels and reduce weight. Called ISC technology the inside-out scooping moulding method is exclusive to Prowell’s EPU In-Mold2 production. Furthermore, ISC’s creation, we’re told, has helped the manufacturer make strides in heat dissipation and profiling, with a thinner, more compact shell being one of the perks. Prowell helmet also offers a ‘shark fin’ LED for its helmets, which can be seen from all directions and is attached via a simple quick release mechanism. Prices start at £18.99 retail and top out at £69.99. MTB Parts: 07956 980020 BIKEBIZ.COM DU O OW TS E 12 IN N IS Y E K ID W 20 U L C B B TO I-R NE FOR T ILA G S F S EA VA IN CT S O ON GR A ST A AIL TI I T EX N ET MO D O CO FOR T PR O PR C Photography: ©TDWsport.com S ER FF ! MARKETING SUPPORT FOR ZIPVIT SPORT STOCKISTS t0ó DJBMTVQQMJFSUPIJHIQSPöMFQSPGFTTJPOBMDZDMJOH UFBNTBOEFOEVSBODFBUIMFUFT t4UPSFMJTUJOHPOMJOFBOEJODPOTVNFSBEWFSUJTJOH GPSBMMTUPDLJTUT t0ó DJBM4VQQMJFSUPNBOZNBKPS$ZDMJOHBOE&OEVSBODF FWFOUTUISPVHIPVUUIFTFBTPO t'VMMBOE%PVCMF1BHF"EWFSUJTJOHJOLFZFOEVSBODFUJUMFT UISPVHIPVUUIFZFBS t13TVQQPSUJOHBEWFSUJTJOHDBNQBJHO t1SFNJVNQBDLBHJOH PLUS GREAT BUY IN OFFERS AVAILABLE THROUGH I-RIDE ZIPVIT™ SPORT fuels male and female elite, amateur and recreational cyclists and triathletes from around the world with high performance energy and recovery drinks, nutritional bars, gels and great tasting energy chews and a complete range of vitamins and supplements specially formulated by leading SHELF LIFE GUARANTEE experts leading experts in performance and endurance, and /FXGSPN;JQWJU4QPSU*3*%&XFBSFTPDPOöEFOUZPVXJMM TFMMBOZTUPDLXFOPXPòFSBTIFMGMJGFHVBSBOUFFPOBMMCBST HFMTBOEDIFXT pro-racing teams. 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Lezyne Family Tree .-( $+"# *#+* /.-,+*-)+*-+(-'-,&+%$+#"!$+ *+" #*+.-,++*-+ $+-$.+$!$.*# +*#"*+-+-+%"*+.-, +,$+*-++,$ .+ + #*+".$+*-,+$ $+ + (+-.+$ *$+$ $$.+ *$ !$+$ $$. +" *$+#"!$+.$*$+ +(. #*$.&+ #*$.&+ -$.+"+%"+-.+-+*-+. $+"$ a l u m i n u m c o n s t r u c t i o n Aluminum as a strong and lightweight material is an excellent thermal conductor and is used in the construc'on of Lezyne lights. c n c m a c h i n e d CNC machined aluminum parts for precise and durable construc'on. c o n s t a n t c u r re n t Unique electronics that allow LED lights to emit light at a constant lumen level, resul'ng in higher overall lumen output for longer periods of 'me. i n fi n i t e l i g h t LED lights with two-piece body designs that allow the user to replace the Lithium-ion ba$ery on demand, extending run'me almost inde#nitely. Lezyne lights use high capacity rechargeable Li-ion ba$eries. MOR o p t i c s produce an improved Uniform Power Beam that is wider, smoother and , intelligent power indicator levels during use and recharging. u s b re c h a r ge a bl e LED lights that are USB rechargeable. The included Micro USB cable or integrated USB s'ck (Micro Drive only) can be plugged into a computer or wall outlet for convenient and fast recharging. s i d e v i s i b i l i t y A unique body design that allows for 180 degrees of visibility, especially d a y t i m e fl a s h A super bright, max lumen, high visibility blinking mode developed ra c e m o d e An alternate power mode that switches between Blast and wa t e r re s i s t a n t Precision engineering and quality design results in LED lights that are extremely weather and water resistant. www.lezyne.com Order now from Upgrade Bikes Ltd. upgradebikes.co.uk | 01403.711.611 "! !"! ' South West / Paul 07831 387 819 || South / Andy 07896 124 968 "'! THE WORLD'S BEST, MOST COMPREHENSIVE AND INNOVATIVE RANGE OF BICYCLE MAINTENANCE PRODUCTS Launchin at Eurobikeg Visit us at B CYCLO MODULAR Available Sooth B2-307 eptember 2012 WORKSTATION Designed to offer a professional fixed or portable cycle workstation Scan the code to learn more 07740 Clamp Head Universal clamp head with interchangable mounts – available as fixable wall mount, bench mount, floor mount or portable mobile stand • Rapid single-handed closure and quick-release action • Mounts to seatpost, crossbar and downtube • Soft anti-scratch jaws for any frame type or material • 360° rotating head • Maximum stability • Can also be used for bike storage Ask your wholesaler for details 07743 Floor Mount Mobile Stand without clamp head 07741 with clamp head 07742 without clamp head BRANDS BY 07744 Wall Mount 07745 Bench Mount without clamp head without clamp head WE ARE BIKE MAINTENANCE weldtite.co.uk/facebook • weldtite.co.uk/twitter SAINT GOBAIN Norglide bearings used in a front mech Bearing up The NorGlide bearing was created to improve rear suspension pivots Even small, but perfectly formed, components like bearings can have a significant impact on a bike’s performance. Jonathon Harker talks to Saint-Gobain’s marketing manager Paul Humphreys about the nitty-gritty… MTB ATHLETES Catherine Vipond and Andrew Watson are both no strangers to winning, Vipond the current champion of the Women’s Canada Cup cycling competition, while Watson has won the national Men’s Canada Cup series Under-23 competition three times. Both elected to ride Norco’s Phaser during the 2011 championship season. The Phaser is one of a growing number of bikes that has made use of Saint Gobain’s lightweight Norglide composite bearings – in its rear suspension. BikeBiz picks up the story with SaintGobain’s marketing manager Paul Humphreys… Why did Norco team up with Saint Gobain? It really started with a discussion between Norco and Saint Gobain – they were developing a bike that was relatively new type for them and we discussed how our composite bearings could be used for the suspension pivots on the rear suspension. They found that Norglide bearings provide significant weight savings – they could save quite a bit of weight because the bearings weigh 1.2g each. I’d estimate the weight of a ball bearing to be around twelve grams each. With for or six of them on each frame that’s a significant saving. So weight was one of the key reasons? Definitely, we find that weight is either the BIKEBIZ.COM “We don’t have a catalogue range, our philosophy is to custom make for the application.” Paul Humphreys, Saint Gobain most or one of the most important factors when we talk to bike designers. The other advantage of Norglide for Norco was that we could provide a low friction alternative. With suspension, the bike provides a smooth comfortable ride and offers the traction at the rear end of the bike between the wheel and the ground through the suspension system. In addition Norglide bearings are durable and reliable – they don’t have to be changed too frequently and also maintenance-free. The other benefit is that the bike is sold mainly in Canada, where they have quite a bit of wet weather. It’s important that the Norglide bearing is durable in those kind of gritty and wet conditions that the MTB is used in so there are no bearing failures. Has Saint-Gobain worked with any other bike brands? Madison UK used Norglide bearings in the Saracen Ariel, that’s one of the most recognisable names. We’ve also worked closely with Cane Creek, where they use Norglide bearings in the AER headset – which I believe they call the world’s lightest headset. How long have you been in the bike market? Probably about ten years, since then it’s been building from year to year – especially over the last seven years. How large is the range for the bike industry? We have a whole range of products, but our philosophy in general is to have a custommade bearing for the customer’s application. So we don’t actually have a catalogue range of products, we develop bespoke bearings specifically for the customer. Is it the fastest bearing on the market? Is that the right term? In terms of superlatives, I’m not sure fastest is the right one, but it might be the lightest – it’s certainly very lightweight and that’s why it’s been selected by our customers. It does have the ability to control and reduce friction in the bearing area, so that you have a very smooth, easy to operate suspension joint or fork. But fastest? I’m not sure I could apply that – maintenance-free, lightweight and reliable are the superlatives I’d use. How would you summarise Norglide bearings for the industry? Norglide bearings are small parts that a cyclist might not necessarily see on the bike, but it’s an important part which improves performance and the rider experience, whether that’s on a city bike, road race, folding bike or a cool MTB like the Norco Phaser. It’s something that helps the overall experience. www.saint-gobain.co.uk BIKEBIZ AUGUST 17 EUROBIKE 2012 From product launches to shameless publicity stunts, Eurobike has it all 18 BIKEBIZ AUGUST BIKEBIZ.COM EUROBIKE 2012 Back in the Euro-zone Probably the world’s biggest international show for the bike trade is just around the corner. Jonathon Harker provides a brief guide… AND BEFORE you know it, Eurobike is around the corner. If it was ever in any doubt, the event has long since come of age – this year it its 21st – and it can reasonably lay claim to be the title of most important cycle trade show in the world, though there are other contenders who would argue the point. From beginnings as a Southern German trade show with a MTB bias virtually every bike genre is served by the event, including the mighty (on the continent at least) electric bicycle market, but more of that later. This year the show runs from Wednesday August 29th to Saturday September 1st, with the Demo Day taking place on the Tuesday before the show opens. Just when you thought the show could scarcely become any bigger, this year the show is expected to see 1,200 exhibitors (100 more than 2011) from 45 countries. Industry visitor numbers are expected to exceed 40,000, while over 1,800 journalists from 36 countries will be struggling to make sure they don’t miss the biggest news from those 1,200 exhibitors. Recent developments like the Demo Day have gone from strength-to-strength – this year with some companies ‘exhibiting’ at the Demo Day instead of the show proper. Last year Demo Day predictably broke its own records helped by the good weather (compared with 2010’s flooded exhibition grounds). 1,840 visitors attended the Demo Day (up from 1,460), with 608 media representatives (577 in 2010) from 34 countries. Location has helped the Demo Day grow – test riders will now be able to roll through the foothills of the Alps in the Allgau region, while there will also be a large test area in Ratzenried. It’s all about a 35-minute drive from the exhibition grounds and attendees will be able to test out MTBs, road bikes, e-bikes, apparel, accessories, parts and just about anything else they can lay their hands on. E-bikes, customisation and wheel sizes Despite the naysayers, e-bikes have proved to be steady sellers in some European territories, so they’ll be back at Eurobike and claiming a significant presence once again. Germany is set to sell 400,000 e-bikes this year, according to the ZEV (the German bicycle association), having grown eight-fold over five years. More electric newcomers to the market are expected at Eurobike, with the likes of Yamaha offering e-bike parts alongside the likes of other heavy hitters like Bosch and Panasonic. Yamaha is supplying Giant, according to Eurobike’s organisers. Other tips from the people behind the Friedrichshafen-set show include the continued shift towards bicycles as a style BIKEBIZ.COM statement, from fixies to folding bikes. Will Eurobike see the world of mountain bikes continue to tussle over the best wheel sizes? It seems so, with 29ers and 650b vying for industry domination. While stalking the halls of Eurobike we’ll also see more electronic gear shifting systems – for 2013 Shimano has announced electronic gear hubs for sporty leisure bikes. Sticking with electrics (notice the pattern here?) Fox Racing will show its new generation of suspension forks and rear wheel shock absorbers, which will communicate with each other electronically. Time to take a course in electrics, maybe? The regulars Trends will also be covered in show stalwarts like the Fashion Show, regularly help in the East Foyer (three times a day) and also in the Eurobike Awards, hosted for the eighth time with the internationally recognised iF Design Forum. While only ten entries will win one of the coveted Gold Awards, a good few will pick up prizes (59 last year) out of the hundreds of entries (430 in 2011, from 27 countries). Winners get their hands on the prizes at the Awards Ceremony, held in the East Foyer on the opening day of the show – Wednesday August 29th. If you’re tired of being dry you could always get involved with the Lake Jump (Thursday, 6pm) or in need of more bike thrills participate in the ‘King of Dirt Jump’ contest for mountain bikes and BMX. There’s a party too if you're in need of a shindig. That takes place on Friday August 31st from 6.30pm (or whenever you can grab a beverage) in the West Open Air Grounds. If you’ve something to announce to the world’s cycle industry, Eurobike is not a bad place to start... Getting there If you haven’t booked a hotel yet then prepare your tent as rooms are usually very thin on the ground even months before the show takes place. Getting to Friedrichshafen can be an ordeal too, with no direct flights from the UK. Did we ever tell you about the time the BikeBiz team missed a connecting flight in Franfurt and ended up on a seven hourplus train journey through Germany? Once you’re there, however, getting around shouldn’t be too hard. There’s a shuttle bus making runs at the start and end of each day, while the catamaran and ferry take visitors across Lake Constance. There’s more on travel around Eurobike at the official site www.eurobike-show.de. Missed flight connections nonewithstanding, we’ll be at Eurobike, so see you there. BIKEBIZ AUGUST 19 CYCLE SHOW 2012 Going big in Brum There won’t be too much HED scratching with sales teams on hand to answer trade and consumer questions at the NEC Cycle Show’s NEC debut last year was always going to throw up challenges for organisers catering for a hardto-please trade audience. Ahead of the return to the Midlands venue, Mark Sutton talks to head of marketing Lucinda Hyde-McCready about how the exhibitors themselves are shaping the 2012 show… HOW DOES it feel to see so many big name brands committing to space in 2012? Specialized and Trek clearly have a large consumer following and they’re both being very proactive in promoting the show with ticket offers and incentives, which we can see is helping to drive tickets already. Having their 2013 test fleets on the MTB track is also a big draw for mountain bikers. The ability to properly test bikes on an outdoor facility was a major reason for moving to the NEC and the only issue last year was a shortage of bikes to meet demand, which won’t be a problem this time. Raleigh were the third most asked for brand at the show last year, behind Specialized and Trek, despite the fact they had a stand at the show. In fairness, it was only a small space for electric bikes previously, but no-one will be able to miss them this year, with over 250m2 of stand space and a special Raleigh 125 entrance. What incentives are there for the trade to attend this year’s exhibition? The theatre will have some really interesting trade content this year. Dave Clutterbuck from Future Publishing will be presenting the findings of their proprietary BikeTrack research into the shopping habits of cycling enthusiasts. Future’s head of search and social media, James Morell, will be showing you how to get your shop’s website listed higher in search engine results. Something that should be fun for the trade is the new BMX Shop Battle on Thursday that we’re running with Ride UK magazine. It’ll be a chance for local flow riders from each shop to ride on the street course against each other with the winning shop getting GoPros as prizes and free online advertising with Ride for a year. Also on Saturday after the show closes, the exhibitor party will be happening alongside the crit racing just outside the show. Sweetspot are doing a brilliant job of bringing together all the elite men’s teams like Rapha Condor, Team UK Youth, Raleigh-GAC, Node4, plus the elite UK 20 BIKEBIZ AUGUST women and the top youth girls and boys. “40 per cent of last year’s trade visitors had never been to the show before...” Lucinda HydeMcCready From last year’s NEC debut, did you see a greater geographical spread in attendees? The move to the NEC certainly delivered a new and much broader audience than before. It had always been a very South East-centric show (79 per cent of visitors), but last year saw a big shift to other parts of the UK. On the trade day, exhibitors were really pleased to see a lot of new IBDs – 40 per cent of trade visitors had never been to a Cycle Show before. We know some companies were concerned that there’d be a drop-off in quality of consumer visitor, but that proved not to be the case at all. The ABC1 percentage was 80.1 per cent compared to 81 per cent the year before and the number of people spending £1k, or more, per annum on bike products actually went up. e-bike guru, Lloyd Clarkson, at the show hosting a talk on this sector of the market. Who’s opening the show this year? Jo Rowsell will be opening the show on the first public day. We have someone very, very special lined up for the trade day, which BikeBiz will report first. How can firms get a bike on the test track? Just by contacting anyone on the show team. We have expanded the registration and ‘pit’ area for the MTB track so we can accommodate pop-up tents too. Who are the sales contacts for the show? Cheryl Carroll 0207 288 6621, or Bansi Patel 0207 288 6099 NEED TO KNOW What feedback did you receive on last year and how has this helped shape 2012? Getting some of the big brands back ticks a lot of the boxes right off the bat, as that was the major point raised. We’ve also looked at all the feature content and added new features to address gaps. Some exhibitors said parts of the venue had less atmosphere than other areas, so to help fix this we’ve moved the theatre. We also wanted to up the ante on the mountain bike front, so are adding a pump track sponsored by DMR. The pro contests are just plain good fun to watch, and the masterclass sessions tick another box for us to keep providing interactive content. The electric bike companies came to us after last year’s show with a lot of feedback. We listened to them and committed to making the changes they wanted and the response has been great with nearly 20 e-bike exhibitors signed up. Any seminars scheduled for the trade day? The ACT are hosting several Cytech sessions and one on retail finance. Raleigh will also have its New Show highlights This year organisers have launched various new features including a Tour Ride Sportive that will generate upwards of 1,000 riders for the show plus their supporters. A Super Crit on Saturday night with Pro team, Women's and Junior races right outside the show, plus catering and places to entertain clients also features. You'll also find a brand new pump track and Electric Bike Village. Registering for the event Your entry to the show as a member of the trade is free with proof of identity and only takes a couple of minutes. Simply visit Cycleshow.co.uk/BB for your free trade pass. Trade entry is £12 on the day. The full exhibitor list is on the show website, but to name a few, you'll see Specialized Concept Stores, Trek, Raleigh, Madison, Condor, DiamondBack, Garmin, Mavic, Yellow, Upgrade, Hope, Moore Large, Campagnolo, Windwave and Chicken Cyclekit at the show. BIKEBIZ.COM Event Partner Platinum Partner 2 1 0 2 S D AWAR HILTON BIRMINGHAM METROPOLE CATEGORIES FOR 2012: Independent Retailer | Specialist Retailer | Workshop | Star Store Bike Distributor: Sales Team | Bike Distributor: Marketing Team | P&A Distributor: Sales Team P&A Distributor: Marketing Team | Specialist Distributor | Consumer Print Publication Consumer Website | Best Use of Social Media | Bike Brand P&A Brand Services & Training | Cycling Campaign of the Year EARLY BIRD TICKETS £20 Offer closes August 31st (£30 full price) For information on trade tickets and sponsorship opportunities, please email [email protected] or [email protected] or call 01992 535647 GATORADE Dave Brailsford’s ‘marginal gains’ strategy has inspired Gatorade in its work with Team Sky Put your drinking cap on… With nearly 50 years dedicated service to the science behind sports nutrition, Gatorade has built a reputation for extensive research and development, identifying that no two athlete’s bodies behave the same while under strain. Mark Sutton finds out what else the brand is learning alongside its partners at Loughborough university, Team Sky and rugby stars today… What goes into developing a sports drink from start to production? For us the process hasn’t changed much from 1965 when Dr Robert Cade and his team at the University of Florida invented the world’s first sports drink for the Florida Gators. Developing sports nutrition products means identifying athletes’ physiological and functional needs, then carrying out research and producing the best possible solution, after which you need to continually test and evolve products with real athlete feedback. It’s what Dr Cade did back then and we like to continue in that spirit of genuinely science-led innovation. 22 BIKEBIZ AUGUST Has it always been in the pipeline to develop and sell your product to the cycling world? Gatorade has been involved in endurance sports for many years – particularly triathlon. Many people will remember our partnership with Ironman since the 1970s, for example. Working with endurance athletes gives us very specific data about how the body works at the very limits of human ability. Our work in cycling today is a continuation of this. Tell us a bit about your link up with British Cycling and Team Sky? Gatorade is about fuelling athletic performance. “There are many products out there that are functionally great, but voluntary intake can be an issue...” In order to do this we need to work with the best athletes and their support teams – it’s these singularly focused guys that give us the cutting edge scientific data to feed into our research and development agenda. From Usain Bolt to Serena Williams, the National Football League in the US to the Brownlee brothers here in the UK, we have to work with the very best in their respective fields in order to develop the innovations that will provide transformative sports nutrition innovations in the future. British Cycling and Team Sky fit squarely within this strategy – there isn’t a team we >>> BIKEBIZ.COM WAT E R P R O O F. RECHARGEABLE. B R I G H T. BIKE LIGHTS. W W W. K N O G . C O M . A U DISTRIBUTED IN THE U.K. B Y M O O R E L A R G E & C O LT D BIKEBIZ.COM BIKEBIZ AUGUST 23 GATORADE Follow the nutrition brand on Twitter (@gatoradeuk) for product updates >>> work with anywhere in the world right now that is as singularly focused on finding marginal gains to drive excellence. Dave Brailsford and his team are all about success – they strip away anything that doesn’t drive it – and they only work with partners that can support this vision. We like this singularity of focus – it’s what Gatorade is all about. How much R&D work do these partnerships produce? Our team at the Gatorade Sports Science Institute (GSSI) based at Loughborough University work with BCF and Team Sky on various research projects and collaborations. As the relationship progresses more and more of these will happen. What do athlete’s typically ask you for? Athletes want to better understand their own body’s nutritional needs and plan the strategies to fuel them to success. Often they overlook the fact that each body’s needs can be very different and our GSSI team are trained to identify these differences in detail and prescribe strategies that work best for each individual. A good example of our work that most people know about by now is the triathlete Chris Legh. Chris infamously broke down with a dehydration-induced bowel shutdown in the finish line chute at the 1997 Ironman Hawaii. As it was a Gatorade event, our team were there to see the awful moment first-hand and we made the offer of some specific testing at the main GSSI labs in Chicago. At these labs we have an environmental chamber, which can replicate the extreme temperature and humidity of Kona and after countless sweat and blood tests we discovered that Chris had a relatively unique sweat rate. The team were able to formulate an individualised protocol for Chris to be able to the replace the amount of sweat and sodium he was losing. Chris still refers to those two days of testing as, “the best two days I could have applied to my career”. 24 BIKEBIZ AUGUST That story sums up what we’re here for – we work with all types of athletes – from the world’s most successful teams and individuals, to everyday athletes achieving the incredible. Another example is Mark Bayliss who is trying to be the first person to do the Enduroman Arch to Arc (87 mile run, English Channel swim and then a 181-mile bike ride) without a wetsuit during the swim. The sport scientists at the GSSI help these athletes maximise their potential and the payback is the knowledge and data that each new interaction provides. And we don’t just work with sponsored athletes – almost every level of athlete can teach us something, so the GSSI team strive to work with as many different types as possible. If you’re interested in performing at your body’s very best, the GSSI can help. The G Series is your main performance focused line – what do these bring to the table that’s new? They are designed holistically with the athlete in mind; not just backed by the best science and made with the best ingredients – which is the minimum you’d expect from Gatorade – but also designed to be usable in the way athletes need them to. One example is taste – there are so many products out there which functionally have some of the right ingredients, but they don’t taste great, so voluntary intake can be an issue. We know that how a product tastes is just as important as the functional ingredients it contains – every athlete is also a human being and human beings – even those working at the limits of athletic achievement – like stuff that tastes good. Take our Recover product, it provides the protein athletes need towards the end of a hard session to bounceback, which you would expect. But we’ve designed it to be ready to consume and without a shake-like consistency, meaning it is palatable whether chilled, or at room temperature. So an athlete can gulp the bottle down immediately after a session, wherever they are and without the need for a fridge, ice, milk and a shaker. This means that the athlete is more likely to consume and in turn recover more effectively. Another example – the new Prime product has been designed with packaging that won’t burst in your gym bag and you can open onehanded with your teeth on a bike – it’s the difference between understanding the theory of sports nutrition and the reality of how athletes actually train and compete. “More elite athletes use our products than that of any other sports nutrition brand. This gives us a very broad base of experience...” British Cycling and Sky aside, you’re involved in many forms of cycling and other sports – what other athletes and disciplines contribute to Gatorade’s work? Well we’ve been around longer than pretty much any of the other sports nutrition guys, so we’ve had the chance to work with the best athletes in every major sport on the planet; more elite athletes in the world use our products than any other brand. This heritage and scale gives us a very broad base of experience from which to develop our strategy and products. Here in the UK we are focusing on cycling and triathlon (working with Ironman UK, the Brownlee Brothers and Stephen and Bella Bayliss for example) and Rugby (all 12 teams of the Aviva Premiership) predominantly, but we also work with world-leading Olympians such as Dr Tim Brabants (Kayak), Joanne Jackson (swimming) and Victoria Pendleton (cycling) among others. Any plans to develop solid foods, gels or tablets tailored to sports use? We definitely have more products coming out – details of these will be coming later in the year. Just follow @gatoradeuk on Twitter for updates. Of course the really exciting innovations are the transformative ones that will be unlike anything currently in the market, but I can’t tell you about those at the moment – but watch this space. BIKEBIZ.COM Unique designs exclusively distributed supporting dealers Call us for more information 0870 240 4219 or visit our website www.nrg4.co.uk mountain bikes s lights s components s clothing s tools BIKEBIZ.COM BIKEBIZ AUGUST 25 MYSTERY SHOPPER Bedford & Biggleswade Unlikely bed-fellows On our travels Mystery Shopper has come across a lot, parking tickets, sat navs leading us across army training camps and much more. It gets better, though. Read on to find out which bike shop stunned us with the advice ‘buy from a bloke in a van’ this month… 26 BIKEBIZ AUGUST Halfords Go Outdoors ON THE back of a sterling experience in Cheltenham last month, I’d hoped the winds of change were blowing through stores nationwide and that Biggleswade’s branch would similarly impress. This experience was, to put it blunty, quite amusing from my position of anonymity – one in which this Mystery Shopper had to strain to resist a guffaw at the advice being dealt. Granted the assistant was proactive in approaching me, but I almost wish he’d have stayed away given the coming experience. “Why would anyone want to take a £1,000 bike through the dirt,” said he, while err.. selling me a Boardman. “You’ll wreck it,” he continued. So what about the Carreras, I ask. “You’ll buy two of those for the one Boardman. They’re not up to much when compared to a Boardman’s build quality.” I thought he’d just said I’d wreck it with a little mud? “Your best bet is to go up to Chicksands and mingle, see what they ride and I probably shouldn’t be saying this, but I believe there’s a bloke who sells bikes from his van up there too, he’ll see you right,” concludes the salesman. LARGELY A curiosity visit, BikeBiz has noticed the rise of non-specialist chains gradually entering the bike market. Go Outdoors is no exception, aside from the gradual creep being more of a full-on assault on the family cycling sector. Knowing I’d not find my performance mountain bike here, I switched the brief to ‘canal workhorse’ and proceeded to seek assistance. It was refreshing to see a healthy workforce in a store as large as this and I was stopped on three separate occasions by staff looking to help. One even offered to fetch me a trolley so I could ‘take a bike home today’. During my time with one assistant I was told of the store’s ability to fully PDI check a bike and glancing over at the Park Tool clad workshop, it was a believable claim, especially given the staffer’s reasonable depth of knowledge. While no expert on technical elements, I can see families being suitably impressed by the Diamondbacks and Claud Butlers on offer. As a specialist in outdoor gear and with a growing presence nationwide, this could be another threat to the independent cycling business specialising in family bikes. BIKEBIZ.COM MYSTERY SHOPPER STORE • ST AR AR ST S RE TO STAR STOR E • STAR STOR E RE • STA STO R ST AR OR ST • E S R TA • • • STAR ST ORE OR ST E Transition Cycles STOCKISTS AND advocates of Cube and Specialized, among other brands, Transition is one of those stores where you immediately know that you’re in the presence of riders. Quickly seeing to customers, which for a slightly out of town store wasn’t lacking, Mystery Shopper was quickly greeted. From the start the sales pitch was very much about brands, with emphasis placed on the reputations of both the aforementioned labels, as well as on Transition’s own customer service reputation. Incentives for buying here were provided in the form of concise and value for money service plans, as well as the promise to make sure the bike was fitted correctly for my dimensions. A Cube slightly above my budget was removed from a difficult to reach rack in order for it to be properly demonstrated and the assistant’s enthusiasm and personal Cube ownership shone through in his depth of knowledge as a result. Near faultless sales pitch, though could have asked for deposit to cement my custom. Cycle King Pedals Cycles ARRIVING DURING a delivery, staff were flying in and out the front door shifting boxes. Luckily for customers, the boss had a sharp eye on potential punters and instructed a staffer to take a moment to serve those on the shop floor. Though limited as to what could be offered for my “up to a grand” budget, the assistant was able to contrast and compare the Ferrari ‘Colnago’ line and a new European import label seemingly an exclusive of Cycle King. Comparing and contrasting the two, my helper was strong on his spiel about build quality, understanding that Colnago’s Italian-made frames were renowned in design and finish, as well as pointing out carbon seatstays on the hardtail and explaining how this benefited the ride in jargon free language. Perhaps the only let down was to leave feeling like I’d done the sale part, speculating about when I would return to buy, without any suggestion of deposit. Otherwise, I can’t fault the knowledge and advice given here on the day. A SPECIALIST of family cycling with a penchant for collecting retro and antique bicycles, Pedals is as interesting as a museum as it is a bike shop. It’s on the scruffier side, with a workshop invading the shop floor slightly, but as such there’s presumably always somebody at the door ready to serve, as was the case on my visit. Two staff were on hand, with one of the pair explaining that with my brief he could order in a bike of my choice inside seven days, if I knew what I wanted. I quoted a few brands off the top of my head with a mountain bike inside my price bracket, though the first of these was ‘unobtainable’. As the conversation progressed, the assistant suggested that stock of a number of mountain bikes was soon to be available and I’d best pop back in a week’s time for a look. I’d hazard a guess that most would not return, however, the assistant was strong in his emphasis that his workshop would see a thorough safety check on every build, something he said would perhaps be lacking elsewhere. BIKEBIZ.COM Summary TESTING THE worth of a non-specialist chain aside from Halfords proved to be worthwhile on this occasion. Though cycles presumably makes up no more than a tenth of the business, Go Outdoors proved to be strong on the customer service front, with staff incredibly proactive when meeting custom, despite being by far the largest premises we’ve visited on our travels. Whether or not every store is as strong remains to be seen. There’s no taking the shine off the star store, however, whose main merits on this occasion was an enthusiasm and knowledge born from actually riding and a knack of charming a customer to a brand, or store. Transition was near faultless. BIKEBIZ AUGUST 27 BIKEBIZ AWARDS 2012 Event Partner Platinum Partner It’s over to the judges BIKEBIZ AWARDS 2012: THE CATEGORIES Independent Retailer Specialist Retailer Workshop Star Store The countdown to the cycle industry’s big prize night is now on… THE LOBBYING period for the BikeBiz Awards 2012 is now officially over. We’ve fed all your nominations into a massive computer/Excel spreadsheet and have come up with a list of finalists – which we will be revealing online very soon. Now it’s over to the judges, who will make their selections confidentially. If you’d like to be a judge, let us know at [email protected]. Once the judges have made their selections it only leaves the awards night itself, which this year will return to the Hilton Metropole, NEC, Birmingham. On the evening of Wednesday September 26th – the night before Cycle Show’s trade day – the trade will gather to celebrate the successes of the trade and hobnob with the industry – and for those with stands at Cycle Show recover from frantically setting them up. The BikeBiz Awards 2012 are this year supported by sports nutrition brand Gatorade – Platinum Partner for the Awards, while distributor NRG4 and Cycle-SOS, the Cyclists' National Helpline, are Event Partners for 2012. Early bird tickets cost just £20 before August 31st, and then £30 afterwards. Contact [email protected] or call 01992 535647 for the full details. BIKEBIZ.COM Bike Distributor: Sales Team Bike Distributor: Marketing Team P&A Distributor: Sales Team P&A Distributor: Marketing Team Specialist Distributor Early bird tickets cost just £20 before August 31st, and then £30 afterwards. Contact Carly.Bailey@ intentmedia.co.uk or call 01992 535647 for the full details Once the judges have made their selections, all that remains is for the Awards night itself – on Wednesday September 26th, the evening before Cycle Show begins. Consumer Print Publication Consumer Website Best Use of Social Media Bike Brand P&A Brand Services & Training Cycling Campaign of the Year BIKEBIZ AWARDS 2012: DATES TO REMEMBER Judging begins Wednesday August 1st Early Bird ticket offer closes Friday August 31st BikeBiz Awards night takes place on Wednesday September 26th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arly signs suggest Xxxx xxxxxx xxx xxxxx that Hoy, Reade, xxxxx xxx xxxxxxx xxx Pendleton and co are xxxxx xxxxrush... xxx setxxxxx for a gold © ALL PICS CREDIT London 2012 Going for gold While the industry sits tight to see if London 2012 will inspire a generation of cyclists, Jonathon Harker takes a look at the events set to captivate the nation for the next few weeks… THE WAIT for the London 2012 Olympics is finally over. In a piece of fortuitous timing, the games – running from July 27th to August 12th – are taking place at a time when interest and participation in cycling is enjoying a recent high – and also at a time when cycle stars are fully capable of winning plenty of medals for Team GB. While some trade pundits have been glum about the forthcoming home turf Olympics having an immediate impact on sales – many saying sales will likely drop in the short term while people are watching Hoy, Pendleton, et all in action – it would take a remarkably pessimistic head to imagine the games won’t spark the imagination of the general public and cycle fans alike. It’s that legacy of London 2012 that will be keenly in mind of the event’s organisers, media and cycle trade alike. Beijing’s cycling successes for Team GB were well publicised and have been cited as drivers of growth and all important interest among the public in cycling. While cycle fans might be more focused on Le Tour and the World Championships, the Olympics doubtless has the kind of audience threatened only by the World Cup. Cycling’s 18 individual events get started on Saturday July 28th with the men’s road race, while the men’s cross-country race will be the final cycle event at London 2012, taking place on Sunday August 12th (see inset). The BBC is the UK’s official broadcaster of the Olympic Games, producing over 2,500 hours (or four months worth) of HD television covering every sport, over 24 ‘Olympic channels’ available across standard BBC channels and the Red Button. BIKEBIZ.COM SCHEDULE Chances are you won’t be interested in every one of the cycle events in each of the disciplines taking place during the Olympics, so we’ve kept them separate in this handy guide: BMX Men’s BMX – Wednesday August 8th to 10th Women’s BMX – Wednesday August 8th, then Friday 10th “The games are taking place at a time when interest and participation in cycling are on a high...” MOUNTAIN BIKE Women’s Cross-country – Saturday August 11th Men’s Cross-country – Sunday August 12th ROAD Men’s Road Race – Saturday July 28th Women’s Road Race – Sunday July 29th Men’s Individual Time Trial – Wednesday August 1st Women’s Individual Time Trial – Wednesday August 1st TRACK Men’s Team Sprint – Thursday August 2nd Women’s Team Sprint – Thursday August 2nd Men’s Team Pursuit – Thursday August 2nd to 3rd Women’s Keirin – Friday August 3rd Women’s Team Pursuit – Friday August 3rd to 4th Men’s Sprint – Saturday August 4th to 6th Men’s Omnium – Saturday August 4th to 5th Women’s Sprint – Sunday 5th August to 7th Women’s Omnium – Monday August 6th to 7th Men’s Keirin – Tuesday August 7th PARALYMPIC SCHEDULE The Paralympic games run from August 29th to September 9th TRACK: And all the track events run on Thursday August 30th ROAD: All road time trials take place on Wednesday September 5th BIKEBIZ AUGUST 31 CHAIN REACTION Want to grow your bike shop business? Wondering how your shop can get the most out of EPOS? Citrus-Lime provides its take on the sector... WHETHER YOU’RE exploring your EPOS (electronic point of sale) options for the first time or have an existing system beginning to show its age and limitations, Citrus-Lime can deliver a fully integrated multi-channel solution that will dramatically change the way shops run their businesses. The Citrus-Lime system brings together all of your channels into one unified stock control system, including: Retail Workshop Supplier Integration Module Ecommerce Integrated EBay Store Integrated Amazon Store Investment in a modern EPOS solution is an essential step to allow bike shops to grow and manage their businesses. CITRUS-LIME Since our first cycle industry tradeshow at Core Bike 2009, Citrus-Lime has 32 BIKEBIZ AUGUST established itself as one of the leading EPOS and Ecommerce providers available to UK Cycle Retailers. We currently look after 100 cycle sites, ranging from independent shops through to mediumsized chains. Highlights from 2011/2012 include our system rollout into many IBDs as well as to Giant UK franchise stores, Chain Reaction Cycles’ store in Belfast and also with Cycles UK. Citrus-Lime has continued to expand its Support, Training and Account Management positions recruiting from within the cycle and outdoor industry. Our goal is not only be able to help our customers with the technology but also be able to help with processes such as stock aging and automating replenishment. EPOS At the heart of the Citrus-Lime system is arguably one of the best-supported, most widely deployed and feature-rich EPOS BIKEBIZ.COM CHAIN REACTION A decent EPOS system is essential to allow bike shops to grow and manage their businesses, says Citrus-Lime platforms available – Microsoft Dynamics Retail Management System (RMS). Not only does this core software have great functionality for stock control, customer special orders and a great customer database, but it also enables Citrus-Lime to build upon these features, developing a range of solutions tailored to the needs of Cycle Retailers including software to manage your workshop and integrate with your suppliers. Supplier Integration Module (SIM) has led the market in integrating EPOS systems with supplier data. SIM boasts all of the core data import tools you would expect; enabling you to import all the key product data to populate your own system, run price updates and stock checks through your system. In addition to these features and arguably SIM’s biggest strength, lies in its extended Ecommerce features allowing authorised dealers to display supply chain stock availability for out of stock items. This has dramatically boosted revenue for many of our customers by securing these sales as special orders, where they would otherwise have been lost to a competitor. Our list of available suppliers is constantly growing. Check http://sim.citrusretail.com/ for an up-to-date list. ECOMMERCE Ecommerce (a transactional website) is one of those steps that can be highly BIKEBIZ.COM profitable with the right tools. CitrusStore, our integrated Ecommerce platform, provides a feature rich, versatile and userfriendly path into multi-channel retail. We offer a full range of design and hosting services to support your website, alongside an extensive list of upgrades which includes integration with eBay, Amazon stores and Google Shopping. Some recent additions to our product catalogue include the integration of MoneyWay’s Cycle Finance via Pay4Laters paperless e-signature technology, enabling the whole finance process to be completed online. CUSTOM BIKE BUILDER July will see the release of our Custom Bike Builder version 2, which is a great way for your customers to create custom builds and configurations, which they can then order through Citrus-Store. You will be able to see examples going live on www.Biketart.com in the coming weeks. Signup to our newsletter at www.citrusretail.com for updates on this exciting new development. HOW TO FIND OUT MORE If you’d like to know more about any of the topics or features mentioned above, then call Citrus-Lime today on 01229 588628 and ask for Andrew or Grant, alternatively email [email protected] BIKEBIZ AUGUST 33 AUGUST 5-6TH: THE NATIONAL CYCLING CENTRE, MANCHESTER AUGUST 9-10TH: MERCEDES-BENZ WORLD, BROOKLANDS REGISTER NOW AT GREATEST-SHOW-ON-EARTH.CO.UK 2013 PRODUCT HIGHLIGHTS FROM A UNIQUE AND POWERFUL PORTFOLIO OF CYCLING BRANDS PRESSCAMP 2012 Park City hosts an estimated 400 miles of trails, making it the IMBA’s only gold level ride centre PressCamp 2012:new products revealed to captive media Intimate and deliberately small, PressCamp is a chance for boutique brands to get quality facetime with US bike editors. Carlton Reid tags along. THE FIRST PressCamp was held in Sun Valley, Idaho. The second and third were staged in Deer Valley resort, Park City, Utah. This year’s fourth annual staging of the meet-the-press schmoozefest was also held in Deer Valley. Deer Valley is a ski and bike resort in the Wasatch Range, located about 40 minutes east of the international airport at Salt Lake City. Down the hill from the plush resort is Park City, a former mining town with a Main Street lined with Victorian wooden houses that would have once been miners’ cabins, but which now retail for upwards of a millon dollars apiece. The Sundance Film Festival is staged in Park City each February. It’s an upscale town, with dining to match. Close to town is the MidMountain Trail, a 20-mile MTB trail that starts in Deer Valley, stays at about 8,000 feet and is twisty, turny, swoopy and all the other sweet singletrack adjectives you can think of. Park City has 400 miles of mountain bike trails. That’s worth repeating: 400 miles. Even for a ski town which wants to suck up to mountain bikers, that’s a lot. And the length and quality of the trails is the reason Park City is the one and only gold-level ‘ride center’ in IMBA’s rankings. The format of PressCamp is simple: host 25 or so influential bike editors and writers in a luxe resort and make sure they book one-onone time with a select group of exhibitors wishing to reveal details on their 2013 lines. Journalists and industry types stay in the same luxe condo, eat together and, most importantly, ride together. Mornings are spent photographing, taking notes and videoing; afternoons are spent riding. It’s a tough life, but somebody’s got to do it. >>> BIKEBIZ.COM BIKEBIZ AUGUST 35 PRESSCAMP 2012 The 2013 Evo in Liquigas colours; Camelbak’s redesigned bags (right) >>> HERE ARE THE BRAND HIGHLIGHTS KNOG The cult Oz brand was at PressCamp for the first time. Oz founder Hugo Davidson said he was blown away by the quality of the journalists present (LA Times, Outside magazine, Bicycling, you get the picture) and was extremely happy with the online coverage that started to appear during PressCamp itself. Knog was showing its new products, including the Milkman retractable cable lock; the Kransky, part of the Sausage line of silicone-covered shackle locks; and the USBcharged Blinder LED lights (demoed in the condo presentation by being dropped into a glass of water). Blinder 1 has one LED; Blinder 4 has, you guessed it, four. Knog’s packaging is made of biodegradable sugar cane pulp wrapped in recyclable PET clear plastic. A new POP display holds 40 Blinder 4 lights. HUTCHINSON Naturally, the French-tyre-company-foundedby-an-American is keen to show off the latest road tubeless tyres, now said to rival tubulars for performance. The 23mm Galactik weighs 245 grams, less than a lightweight tyre and tube and it’s claimed to have lower rolling resistance than a standard tub. Plus, late into 650B, the company is now an evangelist, offering three tyres in this old/new size. ENVE Aerodynamics consultant Simon Smart was again at PressCamp for Enve. He was helping the Utah composites company explain the details on the SES 3.4, 6.7, and 8.9 clincher wheels (not new) and Enve’s AM Tubeless wheels, which are available in 26, 650B and 29inch diameters. I also learned that the YouTube 36 BIKEBIZ AUGUST video of Smart that I shot at PressCamp last year is used by Enve to explain the science behind its wheels. http://youtu.be/nCu_rxlYhbg GT Long in the tooth trade types will remember the GT Edge titanium road bike, a departure for the BMX company. GT has reintroduced it, but with new geometry, disc brakes and a composite fork. The triple-triangle design stays. There’s also a 29er ti version of the 1990s Xizang hard-tail. GT has been sponsoring Hans Rey for 25 years and to celebrate this has three signature models, with part of the profits going to Rey’s Wheels for Life charity. “Hugo Davidson (Knog) said he was blown away to find LA Times, Outside mag and Bicycling journos at press camp... ” NINER Standing for Steel is Real, the S.I.R 9 is a 29er that might be made with a ‘heritage’ material but the frame – with triple-butted Reynold’s 853 front triangle – has a whole slew of notheritage features, including 142/12mm Maxle rear axle, and a through-axle rigid composite fork. Niner has been able to bend the heattreated Reynolds 853 down tube, said to add strength in the head tube junction. The bike’s rear dropout features cast stainless steel inserts that convert the bike from single speed to a geared bike. According to Niner, the S.I.R 9 is a ‘quiver bike’: one of a stable of bikes for any one owner. SUGOI Born 25 years ago, Sugoi is celebrating the fact with a Silver Edition road clothing line, based on the high-end RS road clothing line. Sugoi reps were also keen to point out the RSE line gets a new three-layer, Italian chamois that’s not made from moulded foam but has been CNC-machined with a graduated edge. Sugoi’s MTB lines now have the X suffix. The RSX jersey will feature Icefil fabric and this is said to be similar to a menthol rub, and can cool a hot rider. GORE BIKEWEAR Integration. Integration. Integration. That’s the long-held mantra from Gore Bikewear. Items work as part of a system: jersey shoulder seams won’t snag on a matching jackets; arm lengths differ so there’s no overlap. The new Active Shell fabric is a windproof packable material that is said to be 50 percent lighter than the company’s previous Pack Light fabric. The Alpe Cross is a high-end drop-tail MTB jacket with shoulder stretch panels designed for use with a hydration pack. SHEBEEST Ex downhill pro Jill Hamilton, formerly brand manager at Haro, was at PressCamp to help relaunch Shebeest, the women-specific clothing brand that ceased production some years ago, but has now been resurrected by LeeMarc Industries, the company behind Canari Cyclewear. Shebeest was founded by Claudia Ried, a New York fashion designer who was restyling Wrangler jeans when she realised cycle clothing didn’t offer the same women and bike-friendly fit. Shebeest became an instant favourite with US women and Ried later sold the business. In new hands the brands withered. Now with Canari as the owner the brand is being resurrected. Ried is a consultant on the brand relaunch but doesn’t have any equity in the company. Playing on the name, Shebeest garment feature some animal prints. The ‘S’ curve in the Shebeest logo is based upon the curvy female cut of jerseys. The new Sheebeest line is due in Spring 2013. https://bikepresscamp.com/ BIKEBIZ.COM 38 BIKEBIZ AUGUST BIKEBIZ.COM Sponsored by ELECTRIC BIKES The guide to electric bicycle industry news, products, announcements and events E-bike firm jumps into the Australian market Brian Almay launches FreeGo Downunder, bringing the brand’s bikes to the underdeveloped emarket. Read more on page 43... Plus: Cycle Made Easy launches two new exclusive e-bikes (p41) And: We interview PowaCycle’s Wazz Mughal about the state of the UK electric cycle market (p45) ELECTRIC BIKES FROM THE UK'S LEADING SUPPLIER Tel: 01279 821243 | [email protected] www.PowaCycle.co.uk 40 BIKEBIZ AUGUST BIKEBIZ.COM Sponsored by ELECTRIC BIKES Cycling Made Easy brings two new e-bikes to market Ecobike Adventure and Mobikyare now both available to the trade Quality entry level e-bikes Powered by Xxxxxxx xxxxx xxxxxxx xxxxto xxxx£1599 xxxxxx Retail - xxxxx £899 xxxxxx xxxx xxxx xxx xxxxx xxxxx xxxxx By Jonathon Harker E-BIKE DISTRIBUTOR Cycling Made Easy is launching two new products to the trade – the Ecobike Adventure and the Mobiky folding electric bikes. The full-size Ecobike Adventure sports bike delivers a 45-mile range on a single charge and sports a high torque hub motor and lithium ion battery, which is incorporated into the frame. The Adventure also uses a Shimano Tourney Mechs system, so riders retain control and pedal response with the option of electric assistance. The Adventure spent years in development with a Spanish manufacturer working with the Catalonia University in Barcelona. Exclusively available via Cycling Made Easy, the Adventure retails at £1,699. Cycling Made Easy’s Ray Wookey said: “We are seeing a massive increase in sales and many people are beginning to understand the economic benefits of using an electric bike. Of course there are known e bike markets such as motor homers and people with caravans, but increasingly we are seeing younger, more style-conscious people wanting to enhance their lifestyle, commute with ease, minimise their travel expenditure – and have fun.” 41 BIKEBIZ AUGUST “Of course there are established e-bike markets, but increasingly we’re seeing younger riders enter the sector.” Ray Wookey, Cycling Made Easy E-bike folder Cycling Made Easy has also been appointed exclusive UK distributor for the Mobiky folding e-bike. Manufactured in Normandy, the Mobiky rolls on its own wheels while folded, sports a lithium ion battery and has a ten to 15 mile reach. Worldwide patents protect the bike, Cycling Made Easy said, and the bike retails for £1,299. It is also available with a larger 11 Amp hr battery which doubles the distance on a single charge. Lights, leather saddle and side stand are all included as standard with the Mobiky. Wookey said of the electric folder: “We are excited by this special product in that its flexibility means it has so many applications. “Naturally it is great for commuters or people wanting travel freedom from train travel but it can also be used by car owners wanting to minimise the storage space for a bike on holiday or weekends away.” Cycling Made Easy said that trade enquiries are welcome via phone on 0208 660 8823. The business’ showroom is located at 18 Chipstead Valley Road, Coulsdon, Greater London, Surrey, CR5 2RA. Alternativley visit the site at the address below. www.cyclingmadeeasy.co.uk We are looking for retail partners who would like to be involved in this expanding new electric bike sector For details on how to be an EBC electric bike dealer Contact Paul Stanforth Tel.01926 437714 [email protected] EBC ltd. 5, Pegasus House Olympus Avenue,Warwick CV34 6LW TEL: 01926-437700 www.ebco-ebikes.co.uk R NG! U O STI Y T E G 13 LI 0 2 E E R F In association with RETURN ING THIS DECEMB ER AN ESSENTIAL GUIDE TO RETAILERS, SUPPLIERS AND SERVICES WITHIN THE CYCLE TRADE Choose your category SERVICES AND TRAINING MEDIA AND PUBLISHING DISTRIBUTION AND WHOLESALE Legal, insurance, Cycle To Work, sales and mechanic training, shop fitters, service centres, printing and prototyping Web publishing, blogs, magazine, broadcasting, freelance, books Importers, wholesalers, distributors MANUFACTURERS, STANDALONE BRANDS, FRAMEBUILDERS AND AGENTS E-COMMERCE AND EPOS ORGANISATIONS, CHARITY AND ASSOCIATIONS ePos, website builders Trade bodies, charities linked to cycling, associations Any brands with own distribution, UK based manufacturers, agents EVENT ORGANISERS, EVENT HOSTING, HOLIDAY AND HIRE RETAILERS, WORKSHOPS AND MAIL ORDER MARKETING, PR AND CONSULTANCY Dealers of all shapes and sizes, maintenance both in house and mobile, online sales Consultants, freelance, PR, copywriting services Trail and hire centres, conference, cycle tours, event organisers, venues FOR YOUR FREE LISTING OR TO UPDATE YOUR DETAILS PLEASE CONTACT: [email protected] ADVERTISERS RECEIVE: e in the cycle trade 4,000+ distribution to everyon Downloadable digital edition Print and online promotion dedicated DPS advert on iz eB Bik in o log & ing list h 12 mont dicated Brand Index section de in th wi ds an br all list to y nit Opportu FOR ADVERTISING OPPORTUNITIES PLEASE CONTACT [email protected] Telephone: 01992 535647 Sponsored by ELECTRIC BIKES Electric bike company Free-goes downunder Iconic Stylised e-bikes Retail - £999 to £1599 We are looking for retail partners who would like to be involved in this expanding new electric bike sector For details on how to be an EBC electric bike dealer Contact Paul Stanforth FREEGO DOWNUNDER has been set up to bring the company’s range of electric bikes to Australian bike shops. FreeGo Downunder is headed up by ex-Shell Australia exec Brian Almay, who also runs Easy2Ride Electric Bikes in the territory. Almay spent the Australian winter months of 2011 researching electric bikes in the Middle East, Europe and the UK and saw an opportunity in the relatively underdeveloped Australian e-bike sector. Following discussions with FreeGo Electric Bikes MD John Heath in the UK, Almay – who had enjoyed a long corporate career with Shell Australia 43 BIKEBIZ AUGUST “People get off the bikes with what I’ve called the electric bike grin.” Brian Almay, FreeGo Downunder – decided to support FreeGo in the Australia region. Recent months have seen the firm showcase bikes at shows around the South East corner of Queensland. “People always get off the bikes with what I’ve called the electric bike grin,” said Almay. “I just love showing the bikes and everyone is surprised with the quality and power of the FreeGo range of electric bikes.” Australians can book a free trial look via www.easy2ride.com.au and dealers in the territory should call Brian Almay direct on 1300 799 885. UK enquiries should be directed to John Heath on: 0800 077 8711 Tel.01926 437714 [email protected] EBC ltd. 5, Pegasus House Olympus Avenue,Warwick CV34 6LW TEL: 01926-437700 www.ebco-ebikes.co.uk MAKO 200, 150 & 100 COMMUTER CORDLESS LUMINA 650, 500 & 350 SYSTEM CORDLESS UPGRADED NEW Mako 200 SRP £39.99 / 55% margin Mako 150 SRP £29.99 / 55% margin Mako 100 SRP £24.99 / 55% margin Lumina 650 SRP £114.99 / 35.3% margin Lumina 500 SRP £99.99 / 35.3% margin Lumina 350 SRP £89.99 / 35.3% margin - 200/150/100 Lumen Cree LED - New Lightweight Body - 133g - Custom Reflector - Highly visible red side lighting (200/150 models only) - 3 Light Settings - High/Low/Flash - Run Time 1:30–25:00 hrs (dependent on model) - 4 Light Levels Plus Flash Mode - USB Rechargeable - Operates on 2 AA Batteries (included) - Helmet Mount Included (650 model only) MAKO 200 USB RECHARGEABLE COMMUTER CORDLESS SOLAS 2 WATT USB RECHARGEABLE COMMUTER REAR 2012/2013 Range. Smaller, lighter more powerful lights. Increased margin across the entire commuter range. CHERRYBOMB COMMUTER REAR NEW 0.5 WATT 1 WATT NEW Mako 200 USB SRP £59.99 / 55% margin Solas 2 Watt USB SRP £39.99 / 55% margin - USB Rechargeable CherryBomb .5 Watt SRP £19.99 / 55% margin CherryBomb 1 Watt SRP £24.99 / 55% margin - 200 Lumen Cree LED - USB Rechargeable - Run Time 2:30-7:30 hrs - Custom Reflector - Powerful 2 watt LED - Daylight visible - Highly visible red side lighting - 3 Light Settings - High/Low/Flash - Seat Post & Seat Stay Mount (included) - .5 Watt LED visible up to 1 mile / 1 Watt LED is daylight visible - 2 Different Modes - Steady/Flash - Reflector insert allows rider to be night time visible even in off mode - Run Time 4:30–16:00 hrs - Operates on 2 AAA Batteries (included) MINEWT PRO 750 SYSTEM PRO 3600 LED DIY SYSTEM MiNewt Pro 750 SRP £229.99 / 35.3% margin Pro 3600 LED SRP £599.99 / 35.3% margin - 750 Lumens - Run Time 1:30–35:00 hrs - 3600 Lumens - Run Time 1:30–36:00 hrs - DIY Programmable Software - Powerful 8 Cell Li-Ion Battery - 3 Light Levels: High/Med/Low - 4 Special Modes: Daylight Flash/S.O.S./Beacon / Walk UPGRADED Sponsored by ELECTRIC BIKES PowaCycle: “The way people use e-bikes in the UK is different...” PowaCycle’s managing director Wazz Mughal talks to BikeBiz about the limitations of the market, why moving the technology forward can be a slow process and much more… Performance e-bikes Powered by Retail - £1699 to £2799 Left: Powacycle’s Rio, Right: The Prague YOU RECENTLY told BikeBiz that the UK e-bike market spend is capped at around £1,500 to £2,000 – why do you think this is? There does seem to be a block on people spending more than around £1,500 – £2,000 on an electric bicycle. My thoughts on this are that the people who would spend more than this on a bicycle are pure cycling enthusiasts. These cycle enthusiasts do not buy electric bicycles. The way people use bicycles in the UK is very different to the way people in other European countries use them, which is perhaps why the amount that people are prepared to spend on a bicycle in the UK is less. What are the biggest challenges facing the UK electric market? The biggest challenge facing the UK electric bicycle market at the moment is still the same in my view and that is making people aware of what an electric bicycle is and how they can save you money. As the cost of transport is increasing, electric bicycles really are becoming an alternate mode of transportation, as opposed to a leisure pursuit luxury. You’re now selling product abroad – which territories are you focusing on and how are they doing? We have been selling large quantities of our high-end Infineum branded bikes into Holland. Our PowaCycle and Infineum brands are also starting to appear more in the Czech Republic. We are also looking into other territories and are in discussions with various potential distributors. Do you foresee any improvements in battery technology and thus the range of bikes in future? And are reductions on the base price of batteries in sight yet? Battery technology is something that 45 BIKEBIZ AUGUST bought out two new models, the Riga and Prague. These bikes feature new frame designs giving a new look and also displays on the handlebars. We are anticipating these bikes to sell very well in the UK. On the Infineum we have a new gents model available, and we are looking into bringing in a couple of cheaper models that still utilise the patented stackable battery tech. “Battery technology is continuously looked at. There are better power to weight ratios, but they’re just not cost effective” Wazz Mughal, PowaCycle is continuously being looked at. There are other technologies available that have better power to weight ratios, however the cost makes them not commercially viable at the moment. Perhaps as these technologies become more known and used with the resultant cost drop in manufacturing they may appear in electric bicycles. The price of batteries in the current chemistries I do not see coming down in the foreseeable future. This is due to the cost of materials, labour involved in manufacturing and of course the rate of inflation not just in our own country, but also in the countries where the batteries are produced. What improvements have you worked into both the PowaCycle and Infineum lines in the new line? On the PowaCycle range we have Has the demographic of who buys an e-bike changed at all, either at home or abroad? In the last few years, the demographic in our opinion has not shifted much. Why should dealers who have so far been reluctant to commit to electrics now commit? It gives the dealers another product they can sell and servicing is not very different to that of a normal bicycle. The only difference is there are a few modular electrical components that are very easy to replace. We do not have minimum order quantities for dealers so I would encourage them all to get in touch with us and discuss the benefits and opportunities that they could enjoy by selling electric bicycles. What improvements to a bike’s technology do you foresee coming in the next five years? I think over the next few years we may see some changes in battery technology. I would also expect electric bicycles to look even more like normal bicycles than they already do, with the additional components that electrify them being disguised more and in novel ways. How should interested dealers get in touch with PowaCycle? Contact us on 01279 821243 or [email protected] We are looking for retail partners who would like to be involved in this expanding new electric bike sector For details on how to be an EBC electric bike dealer Contact Paul Stanforth Tel.01926 437714 [email protected] EBC ltd. 5, Pegasus House Olympus Avenue,Warwick CV34 6LW TEL: 01926-437700 www.ebco-ebikes.co.uk BIKE SECURE All Cybertill retailers have now been invited to register customer’s bikes during a sale Secure your customer’s bike Bike crime blights the industry and can deter potential customers, so a new initiative that registers a bike at point of sale – effectively giving the bike a log book – has been developed. Jonathon Harker interviews ex-Met cop Paul Troughton, the brain behind BikeSecure… YOU’VE GOT a unique perspective on bike crime, because I believe you were in the police force yourself? Yes, I was in the Met and my time there highlighted some of the issues around bike crime. I am a keen cyclist myself and I race for the Wheelbase shop team and it just kind of came about when I was working in the Met. The Sergeant that I worked under was in charge of one of the cycle teams for the borough and we’d done partnership days – like on a Sky Ride where you’ve got the gazebos up and you do the protective marking schemes. I’m not knocking those schemes – they’re always helpful for repatriating goods. But what we were finding on the bike products was that you get any Joe Bloggs coming up to you saying they wanted to mark their bike. It creates a nightmare when someone falsely registers them. One thing that came back is that the Police National Databank is good for some things, but unfortunately for verifying lawful ownership of bikes it just wasn’t helpful, really. So the idea was born out of that. I sat down and had a think about how best it could be done and what existing schemes are out there and came up with the BikeSecure product. “We’ve all bought products and thrown the warranty card in a drawer. This system takes registers automatically.” And the main unique selling point is that the bike is registered at the point of purchase, so it can’t be falsely registered after its been stolen? Exactly. One point against it is that someone who has a nice bike at the moment can’t register it, so we’re working on a plan to do a retro-registration, but that has to be done securely, obviously. The USP of BikeSecure is that it is done at POS, but it’s also that it’s all done for the customer. We’ve all done it, been to Comet, or a similar store and bought something like a microwave – you get the warranty cards and you just don’t send them off. They just get thrown in a drawer and left. So one thing we wanted to do was to take that out of the customer’s hands and register the bike automatically. That was where Toby [Dalton, Cybertill director] came into it and why we teamed up with Cybertill. It comes straight from the POS and if the BikeSecure product is opted into, Cybertill do a sweep at the end of the day so any product sold with the BikeSecure option gets picked up and sent across to our database. And how long has it been running now? It has been running for just six months. Wheelbase has been the test bed for it and has 46 BIKEBIZ AUGUST been really helpful. We’ve got all the bugs out of the system and it’s now running brilliantly. A letter has now gone out to all the shops that use Cybertill’s system informing them of the product, so we’re rolling it out. In an ideal world the system will be running with most bike shops? That’s the long-term aim, yes. I’d like to see every new bike sold in the UK registered on our secure database. I’ve lived in London and I’ve raced, and it feels like pretty much everyone in London has had a bike nicked somewhere down the line. It’s an issue for bike shops as well: One of the guys told me that they lose out through sales from people that say they’re not going to buy another £1,000 bike to ride to work on because it’s going to get nicked a few months down the line. So yes, for me I’d love to see it rolled out. I don’t see the mentality of spending thousands of pounds on a bike and having no history to it. One of the other benefits of it is that if you want to sell your bike in the local paper, or online, if you can verify the history of the bike you will gain extra revenue. We’ve all been on some online marketplace auction sites and seen some questionable bikes. If you make the product harder to sell after it’s stolen then you hit the ‘nickability’ of it. If you can’t sell it, nobody will want to nick it in the first place. You can transfer ownership of the bike using BikeSecure and the name stays with the bike. I’ve got six bikes on the site of my own. You can interact with it too. If you buy a new set of wheels, say, you can update the entry. [email protected] BIKEBIZ.COM ADVERTISEMENT ADVERTISEMENT ADVERTISEMENT ADVERTISEMENT ACTSMART YOUR shop, YOUR brand, YOUR gift card! Always on the lookout for ways members can increase sales, reduce overheads and promote their own brand and business, ActSmart gives the lowdown on The Experts gift cards and introduces its No Service Fee promotion, available now to UK bike dealers... THE UK gift card market is booming, with 11.8 per cent growth in the first quarter of 2012 and a market that is reportedly worth around £4bn per annum. Many of the UK’s major retailers already reap the rewards of prepaid gift cards, and with consumer demand on the rise (gift cards now represent 55 per cent of all gift value sold) is it time you considered them for your business? No Service fees The Experts gift card scheme enables all SME’s to access gift cards at a low cost with no commission charges (unlike many other providers) and you can get started with an order of just 250 cards. You pay no commission charges, no set-up fee and, if you place an order before the end of August, you will benefit from no monthly service charges until 2013. You can have a fully functional gift card scheme running within weeks and our specialist partner Card Commerce will be available to guide you through the entire process – it couldn’t be easier to introduce your own gift card programme in store today. leading consumer cycling sites including the likes of British Cycling and Sustrans. The Experts’ gift cards programme enables retailers to put their own brand and business details in front of consumers – both new and existing. You will be recognised for who you are and most importantly, what you do. When a recipient receives a gift card with your shop details and branding on it, not only will they (more than likely) visit your shop, but they will have recognised your brand and what you do. Then it’s about engaging with them and building trust so they never forget what you have to offer. The UK Gift Card and Voucher Association (UKGCVA) report that 49 per cent of gift card recipients make return visits to the retailer afterwards. Furthermore gift cards can also be used to increase loyalty towards a retailer. Because the Experts gift cards use a closed loop system (only redeemable at your business) it enables retailers to offer rewards and incentives for returning to the shop. “The Experts gift cards programme enables retailers to put their own brand and business details in front of consumers – both new and existing.” A bit of self promotion? All The Experts gift card retailers will benefit from a national promotional campaign with consumers able to search for retailers stocking gift cards using The Cycling Experts business search, which serves an increasing number of BIKEBIZ.COM How do I become an Experts Gift Cards retailer? All ActSmart members can become an Experts gift card retailer, even those who have joined up for free. You must have an HSBC Merchant Services terminal to participate. ActSmart members benefit from great rates with HSBC, saving on average £720 per year. WHAT NEXT? Take advantage of the No Service Fee promotion by visiting actsmart.biz Visit theexpertsgiftcards.co.uk and browse the huge selection of industry-specific and general gift card designs available – or create the cards with your brand and business To be assured of pre-Christmas delivery orders must be placed by the end of August. Contact ActSmart if you need any further assistance Even those on a free membership can take advantage of the ACT’s gift card promotion For more information call ActSmart on 0845 618 7256 www.actsmart.biz BIKEBIZ AUGUST 51 DON’T GET CAUGHT IN THE DARK THE PACIFIER 1600 LUMEN KIT: £159 THE ILLUMINATOR 450 LUMEN Rear THE ILLUMINATOR 450 LUMEN Front THE DESTROYER 1200 LUMEN LIGHT: £79 LIGHT: £89 KIT:£129 *Kit: £120 *Front & rear KIT: £179 www.nitelightsuk.com [email protected] | 01803 415020 *Kit Includes: Charger / Battery pack / Bar & Helmet mount 52 BIKEBIZ AUGUST Some say that our lights are so bright that you can use it to direct international shipping into port from 200 miles inland. Ok, that’s not quite true, but they are brilliantly bright with a simple set up and best of all won’t burn your wallet in two. Three choices of bright LED light perfect for making yourself visible on a winter commute or night time trail epics thanks to their lengthy run times. No need to compromise. BIKEBIZ.COM OUTDOOR & FITNESS The guide to the wider outdoor industry news, products, announcements and events Scooters on the up Not only are they on seemingly every single street in the UK, but scooters are about to get their very own festival for the first time. Read all about the Stoneleigh-set Scootfest over on page 55... Plus: Female-focused Coven hits the newsstands (p54) And: Thule brings its new bag collection to OutDoor show (p55) ENTS • SAILING V E • G IN IN A R RUNNING BING • T • IM G L C IN • M N IM O L W S H T • IPMENT • TRIAING • CAMPING • WALKING QUIPMENT • TRIATHLON U Q E • G IN H T O E D CL & SNOWBOAR WBOARDING • CLOTHING • SURFING • SKI BA • KAYAKING • CAVING G • SURFING • SKI & SNO ING • CAVING DIVING • SCU RAINING • EVENTS • SAILIN G • DIVING • SCUBA • KAYAK • CLOTHING TS • SAILING • WALKING N CLIMBING • T LKING • SWIMMING • RUNNIN E V E • G IN IN MING G • TRA CAMPING • WA UNNING • SWIM LON • CLIMBIN PMENT OUTDOOR & FITNESS Over 100 exhibitors signed up to 2012 Outdoor Trade Show Pre-bookings going strong, say organisers of the event, which will host a dedicated tent area By Mark Sutton Over 112 companies have already signed up to exhibit at the 2012 Outdoor Trade Show (OTS), which – for the first time in its history – will be host to a brand new outdoor tent area, that is already bursting at the seams with bookings from brand names in the business, according to organisers. Exhibitors will provide a diverse mix of innovative new products to the show – from sleeping bags to socks, footwear to rucksacks, torches, knives and walking poles. Running from Sunday 9th to Tuesday 11th September 2012, the trade show is expected to draw over 1,000 visitors, with the likes of Gelert, Vango, Force Ten, Lichfield, Royal, Terra Nova, Kampa, Outdoor Revolution, Eureka! Camp Trails, Nordisk, Fjällraven, Highlander, Snugpak, VauDe, Helsport, Big Agnes, MSR and Black Diamond and Pyramid Outdoor all signed up to exhibit in the new dedicated tent space. The Association of Cycle Trader’s outdoor division has also announced its presence and will be discussing the perks of gift cards, among other things with visitors Exhibitors placed only in the additional outdoor section will also have an extra day – Wednesday 12th of September – in which to show their goods. The show’s organiser, MCS, told Bikebiz: “Following the results of an official survey conducted at last year’s record breaking show, the organisers decided that an outdoor tent area at OTS 2012 would be beneficial to both outdoor retailers and suppliers alike.” For those looking at exhibiting at an outdoor trade show, MCS can be contacted on 0161 437 4634, or via [email protected] A full exhibitor listing, the latest show details, directions and information on accommodation are all available by visiting the show website at www.outdoortradeshow.com Action and adventure mag Coven hits the newsstands Magazine – pitched at women – features mix of sports and hits second issue in July By Jonathon Harker A NEW female-focused magazine named Coven has launched in the market, covering ‘action, art and adventure’. Already distributed via cycle retailers and cafes including Look Mum No Hands and Kye Forte’s Pro cycle Centre – as well as outlets like the Design Museum, Magma and clothing stores – Coven features a wide array of sports, including cycling and snow sports. Coven founder Juliett Elliott told BikeBiz that she has firm plans to grow the fledgling mag, the second edition of which hit the market in July. “My ambition is to build the magazine into a bigger and better publication, with bigger budgets for shoots and travel and there access to more athletes. “So far we’ve been lucky to work with some amazing brands, and we want to keep delivering for both our advertisers and our readers.” Issue one contained a strong bike focus, but Elliott explained she’s striving to feature a consistent combination of sports. 54 BIKEBIZ AUGUST “Each issue aims to have a variety of sports, artists and photography. Although I’m careful not to overdo the bikes as I would like a strong mix of sports, with there being so many different kinds of riding which interest people, a lot does end up in there.” The creation of Coven came about from a dissatisfaction with the lack of titles aimed at her demographic, Elliott told BikeBiz: “I decided to launch Coven as I felt frustrated at the lack of quality publications for women like myself, and I guess I just realised that if I wanted to do something about that, I was in a really strong position to do so. The more people I spoke to, the more it confirmed my belief that there was a market for what I was planning.” Elliott added: “There are a lot of women out there who like inspiring stories, quality products and travel pieces pegged at the women who like a little comfort and have money to spend.” www.covenmagazine.com “I decided to launch Coven out of frustration at the lack of quality mags for women like myself...” Julliet Elliot, Coven Founder BIKEBIZ.COM OUTDOOR & FITNESS Scooters ride out at Scootfest Got scooting kids for customers? Send them along to August weekender By Jonathon Harker NEW PRODUCTS THE RISE and rise of the scooter scene is set to continue with the first scooter festival in the world, set to arrive in the UK later this month. Taking place at Stoneleigh Showground, Warwickshire, Scootfest will run from August 17th to 19th, featuring competitions, music, camping, a retail village and cinema. A 5,000-strong crowd is expected to attend, with pro riders from around the globe taking part in what the festival is calling the first World Championships for scooters. As well as the pro competition, amateurs will be able to take part in numerous tournaments. Public courses, pro parks, flatland arenas, giant airbag, scooter workshops and an outdoor cinema will be among the features. One of Scootfest founders is Grit and Crisp distributor i-skute. The busy company said the festival has been designed to support and grow the scooter market as a whole. And the scooter scene is stronger than ever, iSkute’s Dan Maker told BikeBiz, revealing that scooter sales have proved invaluable to some struggling of iSkute’s bike retail customers and that the market generally continues to mature. “Scooter rider ages are getting older,” Maker explained. The scooter business is New CEO for Odlo Jonas Ottosson has become CEO of Odlo group. Prior to the move, Swede Ottosson was CEO of Peak Performance for 12 years. He’s an outdoor enthusiast, particularly passionate about ski sports. www.odlo.com/en Cotswold teams with Helly Hansen Helly Hansen’s Beauty and the Beast trail-running marathon’s official retail partner will be 64-strong chain Cotswold Outdoor. Taking place at Stonor Park in Oxfordshire on Saturday September 22nd, the retailer will be offering a ten per cent discount on Helly Hansen kit to those participating. www.cotswoldoutdoor.com Corwen launches Walking Festival “The ages of scooter riders is gradually getting older.” Dan Maker, iSkute exceeding expectations, according to the firm, which recently moved warehouse for the seventh time due to outgrowing the space available. At a recent dealer show in Gatwick the firm revealed a line of Grit helmets were in the works and that the distributor was planning to return to the Bike Place show at the start of next year. www.scootfest.co/ THULE At Friedrichshafen’s Eueopean Outdoor Trade Show in July, Thule unveiled its latest bag collection, including the new EnRoute Daypack Collection – daypacks designed to carry portable digital devices safely, inclduing MacBooks, iPads and the like. Thule’s booth at the show also featured selected items from the brand’s sport accessories as well as the multifunctional baby carriage Chariot. www.thule.com WHITBY & CO The distributor is bringing a range of new safety and survival tools to the outdoor market. Brands Ultimate Survival Technologies (UST) and eGear both have new offerings in the survival sphere, the latter with small and medium ‘Ready Kit’ puches with water puches, fires starters, emergency ponchos and tea candle. UST, meanwhile, offers fire-starting tools, signalling and kits. www.whitbyandco.co.uk BIKEBIZ.COM NEWS IN BRIEF To encourage more walking tourism in the area, Corwen, Denbighshire is getting its own Walking Festival – running over the weekend of September 1st and 2nd. In its first two years, guided walks will be offered free of charge to participants. www.corwenwalkingfestival.co.uk Government Forestry Panel deliver report A largely welcomed report on the future of public and private forests in England has been delivered by the Government’s Forestry Panel. The British Mountaineering Council has since argued that proposals don’t go far enough, arguing that permissions of use for activites other than walking should be made locally. The BMC stated:”The BMC is disappointed that the panel hasn’t grasped the full recreational importance of the forested estate. Climbing and other adventurous recreational activities are not mentioned. It is the BMC’s experience that permissive access can be removed without prior consultation.” Cash splashed on Scottish Parks Scotland’s national parks are to receive Government funding, despite cutbacks in England and Wales. £1 million is to be spent on visitor facilities alone. Areas to benefit include the Cairngorms, Trossachs and Loch Lomond, among others. Got any outdoors news you’d like to see in these pages? Then let us know at [email protected] BIKEBIZ AUGUST 55 developed by itms.com Make Your EStand Out From The Crowd GROUNDBREAKING AUTOMATIC GEAR TRANSMISSION Take the trigonometry out of shifting gears for your e-bike customers with the fully-automatic gear transmission AGT from TranzX PST. The revolutionary, 7-gear AGT system chooses the right gear intuitively, or shifts to semi-automatic mode for traditional riding fun at the touch of a button. Compatible for riding pleasure of the newest generation. An e-bike with AGT – always the right choice www.tranzxpst.com Eurobike: TranzX Booth A5-503 ANTIDOTE SOLUTIONS Bernard and Guiral aspire to see more bikes made in Europe The French connection Antidote Solutions has engineered bike designs for Sunn, Caribou and Formula, among others, for the past two years. Jonathon Harker speaks to the French duo behind the young company... ANTIDOTE SOLUTIONS, based in the South of France close to the Pyrenees, was founded by cyclists Frederic Bernard and Alexandre Guiral two years ago. Both worked as product engineers for Sunn, which currently outsources all of its product development activity to the company. Antidote’s portfolio has developed in a short space of time and the duo has worked French, Italian, Dutch, Taiwanese, and Andorran bike brands and in virtually every sector from road to MTB, BMX and – increasingly – e-bikes. In Antidote’s own words, it operates ‘in the intersection between manufacturers, subcontractors and consumer’. Bernard and Guiral tell BikeBiz about their frustration at the lack of scientific testing in the industry compared with the motor sector and their dream of seeing an increase in European bicycle manufacture... How did you come to form the company? We had many discussions about working independently, and two years ago launched Antidotes Solutions. We had this dream of creating a company right in the middle of the industry with strong links to manufacturers, sub-contractors and riders. We have both worked as product engineers, as well as product managers, since graduating from engineering school ten and 15 years ago, respectively. In our current work we offer a combination of the two skill sets. So engineering is part of a wider service you provide to brands? Yes; we also provide other services to our clients, in the areas of sourcing, design and development. For example, the very first thing we did was to develop a Data Acquisition Tool, which we have used extensively ever since. Some of our clients purchase the tool itself, others buy research from us. BIKEBIZ.COM We don’t claim to have invented sliced bread, but we do find that there is too little scientific testing in the industry, compared to the motor sport industry, for example. Our tool can be used to various ends; performance enhancement in general; or very specific improvements on brakes, suspensions etc. We have a lot of demand for this service, and to give a recent example: Cole used it to prove that their wheels had an excellent lateral rigidity. “Engineering requests are mostly very vague with no clear idea why, for whom and how the bike will be used.” Which bike brands have you worked with? We have worked with a large number of brands from around the world – French, Italian, Dutch, Taiwanese, and Andorran. Our relationship with our former employer Sunn is still very strong – they currently outsource all of their product development activity to us. For each of our customers we first develop a strong understanding of their brand values, to be able to offer products that reinforce the image they wish to project. For one it could be fun, energetic and playful, for another we focus on competitive performance, and for a third it will be all about sleek design. What's the most important development in bicycle engineering in the last two years? Well, you have the trend of ‘big wheels’ which has radically changed the industry, providing interesting challenges to bicycle conception, and a need for brands to review product lines. But the single most interesting development is definitely the e-bike. It opens up a whole new market, targeting people with no previous ‘bicycle-culture’, and competes with established means of transportation, such as mobilettes, scooters and even cars. We find this area very exciting, as there are so many things still to be done – we see phenomenal development opportunity. For example, the market currently seems to be segmented according to price, not taking into consideration the practise type. Engineering requests are mostly very vague with no clear idea of why, for whom and how the bike will be used. Today only a few brands, such as Moustache, have grasped the possibilities, but in a few years the market will surely be abound with different types of e-bikes, tailor-made for different occasions: commuting, utilitarian, mountain bikes, urban bikes. Already, 40 per cent of our turnover stems from this segment and we expect it to increase over time. Where do you see bike design heading in the future? New materials? Lighter frames? Our motto is ‘The right material in the right place’. In other words, we are not unconditional fans of carbon fibre. For World Cup racing it’s perfect, but your average weekend mountain biker may not be best served by the vulnerable carbon fibre frames. Also, it’s not very ‘democratic’ as it increases the consumer price, nor is it easy to recycle. Look at an airplane – it is made up of all kinds of different materials to form an optimal whole. So we are all for usage of steel, aluminium, titan, carbon fibre – each material has its place and function. Any final thoughts on the future of bicycle design and manufacture? We’d like to see a bike manufactured locally – close to the European user. The region we live in – Midi-Pyrenees in the South of France – is the home to many important companies in the aeronautics industry, and we are actively working with some of the local contract manufacturers to develop an industrial tool that can manufacture bicycle frames. The competency is there, it is just a question of time. antidote-solutions.com/en BIKEBIZ AUGUST 57 SHOW NEWS: SPECIALIZED CONCEPT STORE, TREK, MADISON, CHICKEN CYCLE-KIT BACK AT THIS YEAR’S SHOW JOIN US AT Meet Lucy Garner 2011 Junior World Road Race Champion on the Pinarello stand THE UK’S #1 CYCLING EXHIBITION NEW FOR 2012: TOUR RIDE SPORTIVE • SUPER CRIT ON SATURDAY • MTB PUMP TRACK BMX ‘SHOP BATTLE’ • E-BIKE VILLAGE • MEDALLISTS/VIP LOUNGE REGISTER NOW ATENTRY CYCLESHOW.CO.UK/BB REGISTER FOR FREE* TRADE NOW CYCLESHOW.CO.UK/BB *£13 on the door 58 BIKEBIZ AUGUST BIKEBIZ.COM PEOPLE AND RECRUITMENT Send your recruitment news to [email protected] FSA USA MD steps down after a decade Matt VanEnkevort thanks Claudio Marra and partners worldwide Moore marketing for Forme FSA After near ten years at the helm, Matt VanEnkevort has stepped down as managing director of Full Speed Ahead USA. VanEnkevort said: “It is with much emotion that I am leaving FSA. The last ten years have gone by very quickly, and I’ve enjoyed every minute of the time spent working with all of our customers, partners and fellow employees. It’s been an amazing learning experience at FSA USA. We’ve grown tremendously as a company, and as a brand. The company has gone from a small staff to about 20 employees in the US, and recently we transitioned into a new 26,000 square foot Mukilteo location.” NEMESIS ACTIVE In response to an ever growing client list, Nemesis Active has increased its sales squad. Now three peoplestrong, retailers in the North of England, North Wales and Derbyshire can contact Jayson Rees-Hughes on 07717 663311. For those with stores in Southern England, Wales, South London and Gloucestershire, BIKEBIZ.COM your point of contact is now Andrew Butler, available on 07756 260852. Finally, Kevin Burton is to cater for those in Eastern England, East Midlands, North London and Lincolnshire. Burton can be reached on 07809 764983. West Midlands and national accounts remain covered by Roger Cook, available on 07738 455875. Tony Rose Rebecca Moore KONA BIKES Kona has appointed Scott Belshaw to look after trade sales in the North of England and Scotland, starting this month. Scott brings a wealth of experience with him, having sold bicycles to the UK dealer network for over ten years. Belshaw said: “I’ve just returned from the European head office (in Geneva) and have seen a selection of the new bikes. The range looks very strong for 2013 and we’ve got some exciting news for dealers this coming season.” To arrange an appointment or contact Belshaw, call on 07715 67740, or email [email protected]. POLARIS Citing further expansion, Polaris has announced the appointment of Tony Rose. With over a decade of experience working for Zyro, Rose will be the firm’s new Southern sales representative. With several key projects on the horizon set to continue the clothing label’s expansion, Rose’s experience and field knowledge will be essential, the firm said. Rose is now on the road booking appointments. If you are interested in opening an account, or booking a presentation call him on 07817 911735. MOORE LARGE Moore Large has appointed Rebecca Moore as assistant brand manager for Forme, headed up by designer and creator Adam Biggs. Biggs told BikeBiz: “Rebecca has just finished University studying marketing and business management, and with nearly six years of industry experience I am looking forward to working in partnership with Rebecca to continue the rapid development of the brand.” AUGUST BIKEBIZ 59 RETAIL ONLY The trade’s guide to sourcing stock, up-and-coming IBDs and the very latest products RETAIL COMMENT I’VE READ a number of articles this month on the subject of marketing to non-enthusiasts. On the face of it, the bicycle industry seems to be wary of reaching out beyond the comfort zone of enthusiasts. At a retail level and with minimal spend to be had on placing adverts, banking one-time customer’s details on clever EPoS and utilising social media platforms may seem like the only way to progress. However, as many will have found, both require perseverance to gain any ground. If retail and the wider industry doesn’t make further progress in luring in the masses to two wheel travel, my conclusion has to be that the consumers will continue to browse within their comfort zone – which means one thing, shopping convenience. Most large towns now have retail parks, often found on the main artery roads into town. “I’d like to hear from the trade on how you entice non-bike-savvy types to take up two wheel travel...” If you follow the antics of BikeBiz’s Mystery Shopper, you’ll have seen by now occasional reports of chains challenging the notion that personal, or in fact qualified and competent service, is exclusive to the specialist independents. Just this month, the review of Go Outdoors, an outsider... in the bike business, suggested on many levels that, with the right staff and equipment in store, sales to a non-savvy, but curious shopper can be as simple as listening to the customer, being polite and sounding like you know what you’re talking about. I suspect that when we eventually stumble across the expanding Decathlon network that the reputation the firm has in mainland Europe may prove dangerous, not only to small stores, but perhaps even to the likes of Halfords. To put it into context, if I were to suddenly develop an interest in fishing, for example, convenience would place me back in Go Outdoors, simply because I’ve no idea where my local independent is found. I’d probably check Amazon too, but that’s another kettle of fish altogether. Before I have a stab at a solution, I’d be interested to hear from the trade on the best methods to entice non cyclists in store, so don’t be shy, get in touch. The DIY approach and one which I know to work in other professions, is the old fashioned leaflet drop. With no shortage of bikes sat in sheds waiting for a sunny day rush on the nation’s workshops, perhaps it’s time to beat the Jet Stream’s journey back north and get those customers flowing in evenly, as opposed to a mad rush as the mercury rises. It wasn’t so long ago that Raleigh ran national newspaper advertising promoting its 100-plus Cyclelife stores. Perhaps other large labels could consider supporting their dealer network in this way? [email protected] IN THIS MONTH’S ISSUE DEALER PROFILE: BEN HAYWARD 62 One of Cambridge’s longest serving cycle retailer has hit a century in the business. We interview the current owner. MOUNTAIN BIKING 71 The off-road market is undergoing a bit of a wheel size renaissance. BikeBiz features a handful of new goods on 71. NEW PRODUCTS 74 BikeBiz rounds up the month’s latest product releases, both new to market and due for delivery shortly. DEALER PROFILE Ben Haywards Rolling through the decades Location: 69 Trumpington Street, Cambridge Telephone: 01223 352294 Web: www.benhaywardcycles.co.uk Email: [email protected] Ben Haywards is one of just a few cycle stores now in the century club. Combine that with the fact that the store, to this day, stands in strong stead despite massive local competition and you’ve got to conclude they’re doing something right. Mark Sutton finds out more from current owner Rob Turner… What’s the secret to your longevity? Good customer service, which can only be achieved with the right product mix and experienced loyal staff. Looking back, what’s presented the greatest challenge to the business? Pressure from the internet. We are very much a local shop, trying to offer relevant cycling equipment at a fair price for our market. The diversity of equipment now available online, reviewed by the world and his wife, seems to look more attractive than our offer, and of course there is always a bargain out there somewhere. Any stories from the vaults worth sharing? The impact of the Moulton bicycle on Cambridge in the 60’s. The style, engineering and break from traditional design really appealed to the Cambridge market, resulting in a boom in interest and sales. The great and the good all seemed to ride a Moulton. The enduring image I have is of a chap in tweeds, his bike piled high with boxes riding back and forth, puffing at his pipe. He was moving house on his Moulton Deluxe, took all day, but mission accomplished by twilight. To the present day, what does an independent have to do to turn profit and retain custom? Concentrate on fairly unique services we can offer – bike fitting, shoebeds, cleat fitting, cycle 62 BIKEBIZ AUGUST servicing, mobile mechanics, education, but at the same time stay fresh on the retail side. You’ve an offsite and out of town workshop – is this a growing part of your trade? Cambridge has expensive parking and much congestion, this was starting to impact on footfall and limit growth. We are fortunate to have a large cycle commuter clientele, so it’s important to keep a city centre presence, even though high rents make larger premises impossible. An out of town shop became imperative. With free parking, larger display, workshop and storage areas, easy access to test riding routes and more time, we could offer something different to our main shop. In these times of austerity, we have seen more growth in our rural location. Do anything special to celebrate the big 100? A Rollapaluza party, a really great celebration, based at an open day with lots of competitions, offers, archives and a barbeque. The Fold a Brompton competition was very popular, while a display of a Golden Sunbeam sold to the Mayor of Cambridge in 1912 and an Moulton Safari bike from the ‘60s proved a point of interest. Describe the typical Cambridge customer: We’ve a large utility cycling population in Cambridge and the daily commuter makes up the majority of our customers. Students are obviously “Continued growth of the cycling network certainly gives confidence to newcomer cyclists...” Rob Turner, MD, Ben Haywards a large part of our city centre business. Getting around the Uni is near impossible without a bike. There’s also a growing leisure and exercise trade. To what extent has improved cycling infrastructure in Cambridge helped business? Continued growth of the cycle network certainly gives confidence to new cycle users. Interestingly, a new guided bus route in from the north of Cambridge has had greatest success in also offering a safe bike route in from outlying villages. You’ve some strong competition locally – how have you retained and built custom as rivals have popped up? Our phone book lists over 30 bike shops with Cambridge numbers, so our business does have to stand up to strong local independent competition, as well as from the multiples. Trying to keep an individual character and the trust of our customers is vital. A strong web presence is also crucial – many customers shop online, or research on the web pre-purchase. We remain adamant that bikes should not be sold in a box. Any rider needs the support of a local expert to give advice, assemble, customise and service their machine. A particular bugbear is bikes from insurance companies; rarely do customers seem to get an appropriate bike, one that is properly serviced, or any type of a good deal – shame on them. BIKEBIZ.COM LIGHTS AND REFLECTIVE CLOTHING Dazzlingly brilliant Cyclists looking to stay safe want to be seen. Jonathon Harker spots some high visibility gear and cycle lighting currently available to dealers… Buffera 2pure NITERIDER’S 2012 range is on average 20 per cent smaller than previous model years, but all lights have had a power increase. The flagship is the Pro 3600 (£599.99) which pumps out 3,600 lumens. Last year's favourites, the MiNewt series, have been re-worked and are now known as the Lumina range, now more attractive, with a new and improved bracket and lumen outputs have been increased too (350 lumens – £89.99, 500 lumens – £99.99 and 650 lumens – £114.99. The Mako 200 USB (£39.99) is commuter aimed and a completely USB rechargeable with a 200 lumen cree LED output and highly visible red side lighting. NiteRider has also added a brand new taillight to its range – the Solas 2 Watt USB (£39.99). It is also fully USB re-chargeable and emits an incredibly powerful 2 Watt LED which is visible even in daylight. [email protected] BUFF’S CYCLE gloves series features reflective detailing. Retailing at £28.90, the hard wearing gloves are at home on the MTB trail and road alike, with neoprene wrist for comfort and reflective piping. Likewise the Ray cycling slim-fit jersey also boasts reflective elements. Originally designed for Buff sponsored athletes, it is designed for intense physical activity and extreme wear day-in, day-out, retailing at £86.45. Buff’s Mixer tri short provides padding for cycling and sitting in plastic boats while adventure racing, yet due to its shape will remain discreet for the run. Thanks to its reflective, bonded seams adventures can be taken into the night too. Hitting the £63.40 price point, flat lock seams mean its free from chafing. 01707 852244 Extra THE NEWEST addition to Topeak’s Redlite family is the Mega, using one high-flux Piranha LED and four super bright LEDs providing five Lumens, making it 20x brighter than a standard tail light. Redlite Mega has a 280° visible light pattern, up to one mile. Two AAA batteries provide a maximum run time of 100 hrs. The Mega hits the £24.99 price point. Elsewhere, the intriguing Fibreflare safety light (pictured right) uses the latest super-bright fibreoptic technology in a flexible tube with multiple attachment options. The versatile design means the product can be mounted on seatposts, chainstays, bags or clothing. It includes steady and blinking functions in the fully omni-directional bike light. Available in multiple colours, the ‘shorty’ versions retail at £27.99. Find out more about Extra’s full light ranges from the distributor directly on 01933 672170 Fisher SMART’S 2012/2013 range – with has everything from a 4 Lux to 35 Lux offering includes the new ‘black/black’ Lunar 25 Lux light set – a black cased front light and matching black cased rear. The new set’s front light has up to 12, 20 or 40 hours run time in high, low or flashing modes respectively, meanwhile the rear runs for up to 50 or 100 hours in constant or flashing NEC, Birmingham 27th September (Trade Only) 28th - 30th September (Open to the public)2012. 64 BIKEBIZ AUGUST modes. Visible from up to one mile with a single half Watt LED and two further LEDS, the rear – like the front – has been built to withstand extreme weather conditions. The Taiwanese-made range benefits from a brand new 3,000 square metre factory opened in Taiwan in March 2012. Find out more from Fisher Outdoor Leisure directly. 01727 798 345 Join us at the UK’s #1 Cycling Exhibition To register for your FREE trade pass go to... www.cycleshow.co.uk/BB BIKEBIZ.COM LIGHTS AND REFLECTIVE CLOTHING Greyville Hope XLC OFFERS a range of front and rear bicycle lights, including the Deimos 3 Watt front light, featuring aluminium housing in Matt titanium finish and handlebar bracket. The light has an ultra-bright white ‘mega power’ 3W spotlight LED and splash water protection. Flashing-mode lasts 60 hours, steady 30 and high-power around 20 hours. Retail price is £39.95. Also in the range is the Phobos light, available in three models; 1 Watt, 3 LED or 5 LED ranging from £24.95 – £35.95. The 0.5 Watt, 2 LED rear safety light comes in a compact design and fastens to seatposts with diameters of 2532mm and includes a rubber insert for THE VISION range of cycle light systems from Hope Technology has been updated for winter 2012/13. The R4 LED lamp now offers increased burn times of up to 50 hours from a single charge when powered with the 5200mAh (Epic) li-on battery pack, which now comes as standard. The higher capacity battery pack also means that the burn time in max power has increased to 2.5 hours. The AA battery-powered 1 LED lamp has been redeveloped to push the lumen output up by 30 per cent from the existing model. There is also now an option to buy the lamp as a kit with everything needed to get up and running, which includes a charger batteries. Battery life from the included cells ranges from three hours in max power to over 30 hours in low. The District rear lamp has also seen a few changes with the lamp now a safe and secure grip (£9.95). For rear cycle carrier racks there is an XLC ultra-bright 3 LED rear light designed specifically to the racks. It also has a large integrated reflector for extra security and retails for £8.95. Call 01543 251328 for more info or email: [email protected] using high efficiency LEDs from Osram. The new LEDs have extended battery life to up to 200 hours in the new lower power mode when used with the lightweight and compact 2600mAH Li-Ion battery pack. The max power level now runs for 15 hours at 100 lumens – a 20 per cent increase in light output and 30 per cent increase in battery life. 01282 851200 Raleigh NRG4 NRG4-distributed Showerspass apparel orginates in Portland, Oregon – known for its dry summers and wet winters. Featuring visibility colouring and reflective panels, the range’s core market is commuters and racers and everyday cycle enthusiasts. Find out more about the apparel brand on the number below. 0870 240 4219 RALEIGH’S wide range of lights promises to offer something for a broad range of customers. New models include the RX480, offering (you guessed it) 480 lumen output, powered by a li-ion battery, USB chargeable and featuring a collimator lens to maximise output. The Evolve (LAA752) is packed with two super bright 0.5 Watt LEDs and three angled LEDS, providing a wide arc of visibility. Featuring a quick release bracket and belt clip mounts, the Evolve can be fitted horizontal or vertical. The Meteor uses a powerful CREE XPG LED, providing 210 lumen output which is filtered through a high precision optical lens. Flashing and constant Ison i-ride THE EVERGREEN Skully Lights are superbright LED lights that fit virtually anywhere on a bike. The skull design has two ultra wide-angle LEDS as eyes (spooky) which provide 20,000 mcd brightness and are visible up to 600 metres. Available in many colours the lightweight soft body withstands knocks and the elements. All the various colour skullys are available as front specific options with white LEDs and rear-specific with red LEDs. The Skully’s have two functions, Flash or Steady, and are powered by two CR2032 watch batteries, providing up to 100 hours of battery life. Pitched as being particularly ideal for riders who GEMINI’S XERA LED 800 Lumen 2-cell retails at £129.99 and sports a 16° beam angle. With four modes (high, medium, low, flash) the run time ranges from two hours to eight. The hardy and waterproof light features hard Anodized T6 aluminium and LED overheat protection. Mode sequence and brightness can be adjusted onthe-fly a button touch. The Olympia 1700 4-cell is a touch more expensive at £189, but offers more than double the lumens. The beam angle is wider too (19°). On the reflective clothing side, Northwave’s Wind Pro Vest hits the £39.99 price point, featuring mesh inserts in the under arm region, don't really want bulky lights – like BMXers, RRP is a mere £10.99. 01353 662662 modes and a low battery indicator are incuded, as is a full charge cut off system and heat sink cooling. Elsewhere, Comet’s front and rear lights provide 100 lumen for the front and 35 for the rear, both powered by li-ion batteries and a two hour USEB charge time. Both the front and read lights feature all-important side visibility. 0800 096 9060 internal wind coating and is packable on the rear pocket. Meanwhile the Agu Secco Pro Jacket is based on those of the professional Rabobank team and retails at £99.99. Find out more directly from i-ride. 01444 243000 >>> BIKEBIZ.COM BIKEBIZ AUGUST 65 LIGHTS AND REFLECTIVE CLOTHING >>> Madison MADISON CLOTHING boasts a full range of reflective gear, from traditional Sam Browne Belts to full Hi Viz vests. The Hi Viz vest conforms to EN471 safety standards and comes available in three sizes, ideal for kids (£14.99). On the lighting side, Madison offers Electron’s 2012/12 line-up, which has two new all-inone units. The Terra 3 boasts 800 lumens for £149.99, and the Terra Mini puts out 160 lumens for £69.99. The firm also brings Light & Motion to the trade. The new line-up is brighter, lighter and now cheaper – and bolstered by a new all-in-one range, the Taz 1200, and 800. Both offer 180degree visibility, with independently controlled side lighting. Also new to the range is the Vis 180 Mini, a rechargeable 20 lumen rear light based on the already successful ‘bigger brother’, Vis 180 (£39.99). 01908 326000 Moore Large KNOG’S RECENTLY launched Blinder has four super-bright LEDs pumping out 80 Lumens of front light and 44Lumens of rear light. Its optic focuses the beam and directs the light, making the Blinder brighter and visible over 800 metres. Five modes are available, running for up to 50-hours in ecoflash mode. Capping off this 35g light, 100 per cent waterproof package, is an inbuilt USB recharging system hooked up to a lithium polymer battery with a charge time of five-hours. Blinders retail at £34.99 and come in various designs. Moore Large also offers a range of Sigma lights, including high-powered off-road lights, road/commuting lights and rear LED’s (from £8.99 - £219.99). Elsewhere, One23’s Intense Bright is a 1 watt, hi-power, front LED offering tool-free fitting, three beam modes and a quick release bracket. The ‘Extra Bright’ rear light is visible up to 1,000m and the ‘Mega Bright’, 3 watt, rechargeable, hi-power light gives out 170 lumens. The One23 lighting range retails from between £10.49 to £114.99. Other ML-distributed brands include Torch, Proviz (see elsewhere in this article) and ETC. [email protected] Oxford Products THE ULTRATORCH one Watt rear LED is visible from 1,500m, features waterproof construction and retails at £14.99. Right across the Ultratorch range, Oxford has enhanced packaging in two consistent sizes. Ultra bright LEDs have been incorporated across the line-up – not least with bestseller Ultra Torch 9, now featuring nine ultra bright LEDs. All lighting products are water resistant and include batteries and mounting brackets. For reflective rider wear, popular Bright Top Active is suitable for everything from horse riding to cycling. It is made of Reflexite material (so it passes the BSEN1150: 1990 standard) and for 2012 has protective flaps to stop the zip coming into contact with the skin or paintwork. 01993 862300 Respro THE NEW Vegas Hump uses high viz LED tech to boost cyclist visibility. As the latest addition to the Respro Hump backpack cover range, the Vegas features two bars of four LED lights powered by 3xAA batteries. It offers three modes: continuous light, a slow flash and a Vegas style flashy mode – all while keeping the backpack contents dry. LED technology coupled with the 3M silver reflective strips (bouncing back car headlight beams) keep riders using the Vegas easy-to-see from both the back and sides. Three eye-catching designs are available and batteries last 90 hours on flashing mode. The new Vegas Hump also features an upgraded strapping system for attaching onto a rucksack, elasticated Polaris THE RBS (Really Bright Stuff) Range includes a lightweight jacket and a gilet, both designed to fit a back pocket or back pack. They fit easily over other kit and are covered in high quality reflective taping to make sure riders can be seen from all directions. This year Polaris also introduced the RBS Hoolie, a fluorescent yellow version of one of its best selling winter gloves. Also in the Really Bright Stuff range is a reflective pack cover in three striking colour options and reflective slap straps to keep trousers out of the chain. Next up, the Quantum jacket a 66 BIKEBIZ AUGUST edges to grip the backpack and a mesh pocket to easily access items. RRP is £45.99. Find out more at www.myhump.com or contact distributor Madison. 01908 326000 fully waterproof jacket constructed from Polaris’ Hydrovent material. It is covered in reflective print and comes in orange, yellow or even black. Finally, the Pulse is the topend road jacket. Incredibly waterproof and breathable, it is constructed from a 4-way stretch version of the Hydrovent material, hugging the body and keeping the weather at bay. The Pulse comes with subtle ‘stealth reflective’ and this helps to keep a sleek aesthetic during the day but lights up like a Christmas tree as soon as it is hit by direct light, says Polaris. Head to www.polaris-bikewear.co.uk for more info or call the number belo 01246 29 11 00 (option 1) Proviz DUE OUT September, Proviz’s Nightrider is out in time for the autumn/winter months. The range of jackets (fluro yellow, pink and black), rucksacks (large and small), vest and rucksack covers will all be compatible with the brand new ‘Triviz’ lighting system. The removable system is shaped in Proviz’s familiar warning triangle and is sold separately. The Triviz is attached using velcro and emits a sharp, eye-catching electric blue light that keeps cyclists highly visible to all other road-users, it has a USB rechargeable battery pack and comes supplied with the USB cord. The Nightrider range and Triviz lighting system have been developed to give greater flexibility, Proviz says, and retailers can now stock multiple products compatible with the one lighting system. The range is distributed by Moore Large. www.proviz.co.uk BIKEBIZ.COM LIGHTS AND REFLECTIVE CLOTHING Silva Spiro THE NEW range of lights officially launch in the autumn, but have already had an outing – the Silva and Singletrack at Mountain Mayhem in June. The Singletrack (1030 Lumens) is pitched as rugged and uncompromising, providing those aforementioned 1030 lumens as well as long-lasting battery. It uses Silva’s unique Intelligent Light System – which creates a ‘triangle’ of light which is wider at the bottom, helping the rider see more while minimising light ‘bounce’ from higher objects like leaves, whether mounted on a helmet or handlebar. Available now, it retails at £299.00. The Velo (110 Lumens) is Silva’s new offering for road and commuters. The waterproof light can cope with rain, SPIRO’S DASH Training Shirt is available for a number of outdoors activities, not least cycling, with RRPs ranging from £14.50 to £15.50. The breathable and lightweight garments feature Cool-Dry performance fabric with added moisture fast wicking control to keep skin cool. Contour fit panels with reflective piping provide added visibility. Spiro’s Micro-Lite Team Jacket (£28) is water repellent, wind resistant, breathable, lightweight and quick drying. Again made from Cool-Dry fabric, UV protection is also offered by the jacket. The range also features the Sprint Training Shorts (£20). These soft, nonrestrictive, four-way Z-Tech stretch shorts guarantee maximum freedom of movement. The lightweight, breathable, quick drying fabric gives optimal muscle support and when snow and everything in between, while the new and improved Intelligent Light System keeps riders visible, as well as the road ahead without weighing cyclists down. The compact unit runs on standard AAA batteries and can also work as a red rear light in emergencies (£49.99). Find out about the rest of the range via [email protected] or the number below: 01506 406277 worn as a layer garment, a good warmth factor. Reflective logo's and piping guarantee extra visibility at night. Sizes 10-16 for ladies, S-XL for men. www.spiroactivewear.com Visijax Upgrade LEZYNE HAS overhauled its three models and added four additional models, with prices ranging from £12.99 to £199.99 and now with the addition of two rear lights and ‘fully loaded’ options on the higher end lights. The line-up boasts new MOR optics; intelligent power and charge indicator; logical mode sequence; side visibility; constant current control; daytime flash mode; race mode plus CNC aluminium construction, micro USB charging and high levels of water resistance. The Femto Drive LED – Front (15Lm), Rear (7Lm) come as a pair for £21.99 (F £12.99, £12.99 R). It uses a high-grade optical lens that serves as a push-to-click button. Four flash and one solid mode are included. The Micro Drive LED – Front (150Lm), Rear (70 Lm) come as a pair for £69.99 (£39.99 F, £39.99 R). The light attaches to a wide range of handlebar diameters via a snap-fit Composite Matrix mount, secured with a multi-position universal silicon strap for tool-free installation. Super Drive XL (500 Lm), meanwhile, comes at £114.99 fully loaded or £99.99 as a single. 01403 711611 INNOVATIVE CYCLE jacket Visijax has been launched by British company Li & Co. With RoSPA research indicating that turning in front of fast moving vehicles as one of the most dangerous times for a cyclist, Visijax has a potential solution in its ‘Intelligent Motion-Activated Signalling System’ (iMASS) which is ‘implanted’ in the Visijax jacket. The device detects movement so when a cyclist raises their arm to indicate, an amber flashing signal automatically comes on. The signal remains on for around five seconds after a cyclist has put down their arm to allow sufficient time for them to turn. 23 integrated high intensity LED lights are arranged Windwave Zyro BBB’S NEW high power Strike light comes with an internal battery pack available in two versions, ideal for riding on road and trails, powered by an internal battery pack. This lightweight and compact USB rechargeable headlight is available in two versions: Strike 300 (BLS-71) with 300 Lumen XP-G CREE LED or the Strike 500 (BLS72) with 500 Lumen XM-L CREE LED. It has five burning modes: Super beam, high beam, standard beam (BLS-71 14 hours burning time, BLS-72 8 hours burning time), low beam and flash beam, switched via a rubber waterresistant switch which also acts as a power indicator. The 300 retails at £74.95 while the 500 hits £99.95. CATEYE’S NANO Shot Plus (600 Lumens) retails at £99.99, with a small form twin LED head light delivering a highly usable beam pattern. There’s plenty of new product in CatEye’s Omni light range too – the Omni 5 front (£16.99) with five LEDs and 180 degree visibility, while the Omni 3 front hits £12.99. The Omni rears (5 – £16.99, 3 – £12.99) boast 360 degree visibility. Lupine’s Piko TL Max (£350) sees the head unit and battery assembled together, cutting out loose wires. Fitted with 2 Cree XM LEDs – offering 750 lumens, the run time is two hrs on max. Altura’s Night Vision collection covers ever-wider price points. The Night Vision Evo jacket has taken over as the best BIKEBIZ.COM Meanwhile BBB’s awardwinning HighPower has been redesigned and updated into a HighPower 2.0 in 2013. This small lightweight (85g) headlight has four modes. Switching between them can be done with the rubber water-resistant switch. The Highpower 2.0 can be extended with the HighPower 2.0 and ExtensionCable to use as double headlight set. 023 9250 5320 in clusters (white for the front and red for the rear). The lights on the back of the jacket are positioned in a backpack-friendly area so cyclists can be seen clearly from behind. The system is powered by three AAAs, with a life of 200 hours – a ‘one-touch’ button in the front activates all lights and the iMASS system. The jacket itself is rainproof, breathable and sports a high vis luminous colour. www.visijax.com seller in the range, while performance items have gathered pace too. AW12 sees the introduction of a new version of the popular Night Vision windproof, SRP £69.99, featuring lighter, stretchier fabrics. There are also gloves, overshoes, headwear and now even socks to ensure you are covered head to toe. 01845 521700 BIKEBIZ AUGUST 67 2012 AUGUST 29 – SEPTEMBER 1 DEMO DAY AUGUST 28 FRIEDRICHSHAFEN, GERMANY BOOSTING BIKE BUSINESS WWW.EUROBIKE-SHOW.COM Centur y Ridd ess G raa n F o n d o Cycloo sport R a cing S P O R T I V E *Bike shown is a custom DI-2 disc compatible, painted model available custom Thhe Sportiive is a beautifull frame based aroound ouur staanddard roadd geoometry,, witth thee addition of a slightly talller headtube and longer wheelbase for comfort on longer rides. dss withh a 25 5c tyre the Sporttive is the perfecct mile munncher or indestructible winter bike With clearancee for muudguaards 3al-2.5v cold-worked titanium tubeset engineered for performance and durability Hand made in Chattenooga Tennessee £1299.99 Custom MOUNTAIN BIKES Man of the mountain? With the revelation that some shops are now ordering more 29ers than they are 26-inch bikes, the MTB market is in for a shake up. Mark Sutton talks to the distributors specialising in off-road gear about their hot new product… Avocet Sports AVOCET’S CLEVER online ‘find a bike’ calculator says that the distributor has 118 different pure-bred mountain bikes in its catalogue, from brands such as Whistle, Coyote and Reflex. Coyote’s catalogue is one of many to embrace the popularity of the 29er, bringing four models to market, spanning £399 to £649. There are also a collection of six 26-inch bikes beginning at just £209 and topping out at £425. One of the new 29ers is the Turnpike, a 27-speed gents model, retailing at £499. Specced with Suntour XCT suspension forks, complete with lockout and 100mm travel, as well as a Truvativ triple chainset, the bike is built robust where it matters and it comes with Tioga tyres and Shimano mechanical discs, to boot. For further information or to become a stockist call sales on 0161 727 8508 CSG UK Hotlines AS LAST year’s BikeBiz Awards Bike Distributor of the year – and with big name brands such as Cannondale, GT and Charge within its portfolio – you can be sure CSG UK has plenty to offer the dealer specialising in off-road bikes. A long term favourite, the GT Zasker, is now available as a 29er. GT has been fine tuning and fettling the design for the past 20 years. Already ridden to great success in the National Cross Country Series by GT Racing UK, the Zaskar 9r Carbon uses a carbon layup process called FOC Ultra, which eliminates some of the resin needed during the moulding, saving weight while retaining strength. The signature Triple Triangle design increases lateral and bottom bracket THE NEW 2013 Lapierre XR 29 full suspension range is now in stock at Hotlines. The label’s long anticipated foray in to 29er full suspension has been overseen by none other than 10X World Champion Nicolas Vouilloz and has been receiving rave reviews from the UK media. There are three models in the XR range, all with full carbon frames and 100mm travel. The XR 529 at £2,699 gets a Rockshox Reba RL, Shimano XT and Formula RX brakes. The XR 729, at £3,499, comes equipped with a Rockshox Sid RLT fork, SRAM X0 and Easton EA70 wheels. Topping the line is the XR Team weighing 9.9Kg and built with Fox Float 32 Kashima, SRAM XX, Formula R1 brakes and Easton EA 90 wheels. The XR will retail at £5,399. 0131 319 1444 stiffness for razor sharp acceleration and maximum pedalling efficiency. With the launch of the all-new Trigger, Cannondale completes its family of ‘OverMountain’ bikes in what can be described as a “Jekyll light” package. An exclusive partnership with Fox sees the revolutionary DYAD RT2 rear shock now easily switchable from 120mm to 70mm, perfect for riding in the UK. Cannondale engineers have worked extensively on the new Lefty platform for 2013, making it fully waterproof and with what they say are the best service intervals of any fork on the market. 01202 732288 >>> NEC, Birmingham 27th September (Trade Only) 28th - 30th September (Open to the public)2012. BIKEBIZ.COM Join us at the UK’s #1 Cycling Exhibition To register for your FREE trade pass go to... www.cycleshow.co.uk/BB BIKEBIZ AUGUST 71 MOUNTAIN BIKES >>> Extra INTENSE HAS fully committed to the 29er market, producing a stunning carbon bike from the word go – the brand’s first hard tail 29er. Designed for the cross country rider that appreciates quality, the Hard Eddie is super light, weighing in at a tad over 1kg, or 2lb 7oz, and it has the ride quality that Intense’ Carbon Fiber is so well known for. Hard Eddie comes with 135mm, 142mm and single speed dropout options. Sticking to the successful Tiger Cycles TIGER CYCLES has launched a new Alloy framed version of its popular Incline MTB range, featuring square to round profile 6061 tubing, together with 21-speed EF51 Shimano gears and loads of other features all for a retail of £199. This price point bridges the gap between the entrylevel Steel Incline range, which is fully Shimano-equipped at £119, or specced with front Suspension at £129. At the higher-end of Tiger’s catalogue you’ll find formula used in the creation of the popular Carbine and Carbine SL, the manufacturer used the design skills of Jeff Steber, and the engineering skills of SEED Engineering to create the frame. The frame is to be available in two colours, a shade dubbed ‘Naked red’, and just plain Naked. Intense offers a matching rigid 100mm carbon fork too. The angles that define the ride are 70 degree for the head tube and 72-degree seat angle. The PF30 and integrated headset offers a great platform for a light rigid frame. 01933 672 170 the label’s Atom Explorer mountain bikes with retail prices from £299 to £599. On the spare parts front, Tiger launched a range of basic parts and accessories in July last year and it has been such a great success that they have now doubled the number of stock lines to offer more top quality components and accessories, offering some of the lowest retail prices on the market. Full details are available from Tiger Cycles Europe, contactable on 01683 220837. Chicken Cyclekit WHILE NOT a supplier of complete mountain bikes, Chicken Cyclekit has a number of brands producing some top kit for the market, from Vittoria sister company Geax and its high TPI offroad tyres, through Selle Italia’s MTB saddles and KMC chains. Suppliers of saddles since 1897, the Italian saddle giant Selle Italia is renowned for its light-weight saddles, the SLR XC is no exception. Weighing in at 170-grams the SLR XC range has been specifically designed to suit offroad use, the Lorica cover is antiabrasion and water resistant, with Kevlar corners to help further protect it from scuffs. The 30 per cent carbon composite shell and Vanox rails help to make a very strong XC saddle that won’t weigh a bike down. The KMC Vivid range of chains covers both nine and ten-speed set ups (including all 10X MTB) in black, blue and red. The outer plates are finished in highly polished nickel and the inner plates and pins are coloured with an extremely durable Nano Polish colour coating. www.chickenb2b.co.uk Bionicon MANY WILL be familiar with Bionicon either through January’s Core Bike show, or via its C.Guide, a Eurobike award-winning chain retention system. Highly flexible, the system uses a series of hinges and pivot points to allow the chain all the freedom it would otherwise enjoy to move, yet all the while enclosed in a low-friction housing designed to ensure the chain does not derail. It is universal in its fitting too, using zip ties on the chain stay to remain in place and with a two piece design meaning you’ll not need to break the chain to install. At 19 grams, it’s light too and compatible with both dual and triple chainring set ups. The unit retails for £35, comes in six colours and is available from Bionicon direct, who are contactable on 07966 102963 >>> 72 BIKEBIZ AUGUST BIKEBIZ.COM MOUNTAIN BIKES Upgrade Bikes WINNING PLAUDITS from all over the industry and with a chance of going some way in this year’s BikeBiz Awards, Kinesis and its Maxlight XC3 is aimed at the rider with a budget that still seeks a bike of enough quality to withstand the rigours of UK terrain and weather. Available as a complete bike for £1,179, or as a frame for £299.99, the bike revolves around Easton Ultralight Taperwall alloy main tubes and Kinesis “superlight” stays, tailored into a very UK-friendly geometry. Should your customer want the complete bike, they’ll take home a SRAM X5 spec, with Tektro Draco2 hydraulic discs and an Xfusion Enix RL 120mm fork. An upgrade is available up front in the form of Xfusion’s Velvet RL2 fork. Pivot is another label exclusive to Upgrade in the UK and one which again has a strong following. A flagship of this catalogue is the Mach 5.7 carbon, which when built with XTR and a WTB and Sunrace finishing kit will retail at £5,499. A frame and shock package will cost £2,099 at retail. 01403 711 611 Madison AS WE go to print with this edition, you may well have just seen a new line of hardtail Genesis 29ers to be debuted at Madison’s mid-year iceBike, including High Latitude and Mantle big wheelers. Freshly into stock after some brief factory delays is the Saracen Ariel 141, retailing at £1,899, with 140mm rear travel and specced with Deore. With custom butted tubing, housing a Saracen ‘signature Tuned Ride Link’ keeping things supple in the saddle, this bike is capable of eating up the toughest terrain the woodland and mountains have to offer. Schwalbe Nobby Nic/Rocket Ron tyres and a WTB Rocket saddle add an edge of customisation to a bike sporting a solid Rock Shox Sector R Coil 140 fork and Fox RP23 BV XV shock. 0208 385 3385 Moore Large Ison Distribution ISON’S BRANDS are notoriously functional, with the likes of Civia, surly and Salsa carried by the Cambridge firm, retailers will find a variety of workhorses for the customer who seeks something a little bit different. Named after the town of Spearfish, South Dakota, home to the Ridge Riders Mountain Bike Club, the Dakota 5-O race, and hundreds of miles of singletrack trails, Salsa’s Spearfish 3 is an ultra-endurance racing and riding machine, perfect for 100-milers, 24hour races, and all-day singletrack sessions. Aimed at pedaling and BIKEBIZ.COM suspension efficiency, Spearfish offers stable, balanced handling that really shines toward the end of a long race or ride, when the rider is most tired. The frame is made from EV6 aluminum and uses Salsa’s pivot-minimising suspension design to keep the rear end tight and tracking well. By removing the rear pivot, the chassis weight is reduced, as are complexity and maintenance issues. A medium frame weighs approximately 5.31 pounds and has received rave reviews from press in the US and UK alike. This £2,099 bike build comes complete with Rock Shox's Recon Gold 100mm travel fork, BB30 FSA Comet chainset, X7 and X5 gears, Avid brakes and Schwalbe tyres. 01353 662662 DERBY DISTRIBUTOR Moore Large has one of the more extensive catalogues when it comes to mountain bikes, components and accessories. With the likes of entrylevel label Barracuda, medium to high-end bikes from Forme, Haro’s mountain bike catalogue and plenty more, Moore Large can deck out your shop floor and cater for all kinds of customers. Some great new Kenda MTB tyres have landed in the UK. The Happy Medium is a universal design for all types of riding and racing, with a fast rolling centre and aggressive outside edge for cornering assurance. The Nexcavator is for the rider that prefers a more open tread pattern, which will cut into the terrain and hold the tyre in place as you arc through a turn. The H-Factor is the perfect allmountain tyre, aggressive for spirited riding and sleek enough to be fast. The retail prices on these new tyres start from £32.99. Dedicated to keeping us dry, Outeredge has introduced new full zip tights and leg warmers. The full-length zips make the tights and leg warmers easy to take on and off, meaning you don’t need to stretch over, or remove shoes. This makes them great for prerace Cyclo-cross and MTB. The tights retail at £35.99 and the leg warmers retail at £20.99. 01332 274252 BIKEBIZ AUGUST 73 NEW PRODUCTS Roll up, roll up… This month BikeBiz discovers an essential garment for deflecting city fumes, a new way to weave carbon for an optimal strength-to-weight ratio and much more... Respro Cinqro face mask Madison: 0208 385 3385 JOINING THE Respro catalogue this month and Madison’s catalogue shortly is the Cinqro mask. Protecting the rider from airborne particles known to cause breathing difficulties, the unit includes two optional filters and has upgraded exhalation valve mouldings that allow heat and water vapour out to enable easier breathing during strenuous activity. The mask’s outer cover is constructed from sports Neoprene with an overlaid metallic skin in four colours with Limited Edition red, white and blue graphics. Respro MD and mask inventor Harry Cole comments: “A vast number of people exercise outside daily in any city and probably a larger percentage commute to work by bike. This consistent daily exposure to urban pollution such as airborne particulate matter, including black carbon soot particles, diesel dust, un-burnt fuel vapours or acid gases is enough to cause breathing difficulties ranging from an irritating cough to more serious chest conditions like exercise induced asthma.” Evoke BMX parts United Nash Cranks and tyres Pro TeXtreme disc wheels Walkers Cycles: 01162 833885 4Down: 01424 433 074 Madison: 0208 385 3385 NEW AND exclusive to Walkers Cycles is pocket money BMX components brand Evoke. With stock already at the distributor’s HQ, dealers now have access to 16 different components, all available in black, white, blue, red, purple or gold. Various chromoly handlebar dimensions and thicknesses are available, with rises as tall as 9.5 and two width options. A number of pedals will be on offer for riders on a budget, including transparent plastic pedals particularly popular with those customising their bikes. You’ll also find pivotal style seat and seat posts, machined lightweight stems, a half link chain, tensioners, an aluminium u-brake and a number of brake pad and grips to choose from, again in a variety of colours. DESIGNED TO withstand the punishment of some of the world’s bravest street riders, United’s new Nash two-piece crank is Nathan William’s signature model. United says of the cranks: “The design has been kept slim, clean and simple to create classic looking arms without any fancy gimmicks, but it’s what’s on the inside that counts. By hollowing out the 22mm spindle as much as possible and creating arms with a shape to offer greater bend resistance and strength, we have made a set of cranks Nathan is proud to put his name to.” As a final touch, all cranks are supplied with an installation/removal tool and a small sachet of grease, which make fitting them a breeze. SET FOR introduction at Eurobike, Pro will reveal a new disc wheel boasting a few industry firsts. The TexTreme wheel uses a unique carbon technology that is new to cycling. By spreading the carbon fibre yarns into tapes and arranging them in the woven structure in the straightest orientation possible, both in and out of the plane, the fibre properties can be exploited most effectively for carrying tensile and compressive loads. This creates an optimal strength-to-weight ratio and is a new way of working with carbon. The sub-1kg wheels measure 24mm wide and the woven Spread Tow structure from the TeXtreme Technology provides a superior surface smoothness. Another unique aspect of this wheel is the pressurized oven used to create a one-piece monocoque construction, as opposed to two half shells bonded. The PRO TeXtreme disc wheel will be available within a complete disc line up on Shimano Ultegra and Dura-Ace level. The wheel will be assembled with an 11-speed Dura-Ace hub, but it is 10-speed compatible. A protective wheel bag and a valve adapter are included. 74 BIKEBIZ AUGUST BIKEBIZ.COM NEW PRODUCTS GET YOUR NEW PRODUCTS FEATURED IN Send your product details including a hi-res photo and brief description of the product. Email [email protected]. Or call Mark on +44 (0)1992 535646 for a chat. Transition Carbon Covert Surf Sales: 01303 850553 THE 2013 carbon Covert is Transition’s first fullsuspension carbon frame, designed and built from the ground up and inspired by Italian super cars. The Covert is the first bike on the market to offer what Transition call “C.O.C.K. and B.A.L.L.S” technology (the wags). The ‘Completely Optimized Carbon Kinetics’ utilized in production of the carbon structure are an industry first; only available on Transition Bikes. The ‘Basically Aligned Linear Leverage System’ suspension works with the shock making the suspension incredibly easy to tune; once again, only available on Transition Bikes. Working in conjunction with the B.A.L.L.S. suspension system, the 2013 Carbon Covert features a longer 8.5” x 2.5” custom tuned Fox CTD Adjust rear shock. The longer shock helps contribute to improved suspension performance and easier shock setup for riders of any size. The rear travel has been increased from 150mm to 160mm further expanding the performance. For riders looking for ultimate downhill performance, an optional Fox RC4 coil shock is available. The B.A.L.L.S. suspension system uses a higher main pivot placement for improved pedaling performance with modern 2x10 and 1x10 drivetrain setups. Elite 29 and AMS 100 SHPC BBB minitools Rock Shox Reverb updates Cube: 01905 798692 Windwave: 02392 505320 Fisher Outdoors: 01727 798345 BIKE MANUFACTURING giant Cube has revealed two off-road rigs that it's particularly excited about in the 2013 line up. These are the Elite Super HPC 29 with optimised carbon construction and AMS 100 HPC Super 29 – both based around Cube's Agile Ride Geometry. The bottom bracket height on these 29ers sits at the same level as 26-inch counterparts, providing a more planted ride. The special (patent pending) positioning of the front derailleur delivers performance advantages and gives more tyre clearance. Also this offers the possibility to shorten the chainstays for quicker handling. The derailleur mount position also means that the seat tube doesn't need to be bent or offset from the bottom bracket shell, so every frame size shows the identical seat angle. Ideal for marathon races, the AMS 100 HPC weighs in at less than 10 kg, much thanks to all bearing seats and the linkage plates being made of full carbon. HAVING PERFORMED well in magazine tests worldwide, BBB’s minitool line is now available to bike dealers. The MicroFold XXL, which scored ‘best in test’ in a What Mountain Bike magazine analysis, is a rubber coated aluminium unit that’s both comfortable to use even under leverage and houses 20 tools. Hex keys from 2mm to 8mm are carried, among other common Torx and t25 wrenches. You’ll also find a chain tool, tyre levers, spoke wrenches and much more – incredible value for a sub £20 multitool. BBB also has a smaller unit dubbed the MaxiFold L, again sporting an aluminium case. 14 functions nearly cover all small repairs likely to occur during rides. A dual sided hex key bolt prevents the tool from separating when being used. ROCK SHOX’S popular on-the-fly adjustable seat post the Reverb is now available in a new 34.9mm diameter, as well as a Stealth 150mm travel model. Further to these two additions, there are now accessories to fine-tune your Reverb. The latter of the two routes the hose internally through the frame by featuring a hose exit point from the bottom of the post. The Reverb remote can be mounted on the handlebar as a stand-alone piece using the MatchMaker X (MMX) spacer or in line with SRAM shifters and Avid brakes by removing the spacer. To fine-tune your post, the Enduro Collar is a simple bolt-on accessory that provides an adjustable bottom-out point, allowing users to tune in as much, or as little, travel as they want – compatible with all Reverb models. BIKEBIZ.COM BIKEBIZ AUGUST 75 LETTERS Mail to: Saxon House, 6A St. Andrew Street, Hertford, Hertfordshire SG14 1JA SPONSORED BY Email: Jonathon.Harker@ intentmedia.co.uk STAR LETTER BikeBiz is keen to publish your opinions, whether they’re from letters, emails or via BikeBiz.com... BSOs: Change the law Bikes in boxes should be given a full PDI and follow up, but can a law enforcing those that set bikes up are trained make BSOs safer? asks one BikeBiz reader… Dear BikeBiz As a small IBD, we’re growing increasing alarmed at the quality of some bikes we see come into the shop – mainly those that are sold by High Street catalogue stores and supermarkets. In many cases the bikes barely meet standards, but what causes greater alarm is that they are sold in boxes. I would not sell any bike without a full predelivery inspection and follow up. How can anyone get away without doing something as basic as that? It should be made part of law that everyone has trained staff to at least Cytech level 1, but preferably level 2, and that all bike get a predelivery inspection and setup. If that happened then there would be less poor quality bikes on the streets and maybe us IDBs might get fair prices for what we’ll sell. But more importantly that that, it will stop this disposable bike culture that is occurring and reduce the number of unsafe, substandard bikes that are being sold to the un-educated general public. I’d like to see a change in the law. I feel very strongly about this matter and would like to hear the trade’s thoughts on the problem. Could we collectively push for a change to legislation to prevent bikes from leaving stores without a detailed and qualified assessment of its safety for use on the roads? Robert Pollen Managing Director Withington Cycles What’s stopping the trade pushing for safety legislation relating to building bikes? STAR LETTER Whether it’s a hand-written, sent-throughthe-post letter, email or a comment made on the BikeBiz Forum, the best letter of the month wins a prize from Oxford Products. This month the lucky winner will receive a set of the new Oxford “All Year” Layers THE RANGE INCLUDES MEN’S & WOMEN’S: Short sleeved top: £20 Long sleeved top: £25 Bottoms: £25 Neck tube: £9 One-piece suit: £50 j^[Ykij e if[Y_Wb c _iji BIKEBIZ.COM BIKEBIZ AUGUST 77 in association with The new BikeBiz Bible is out now, providing the industry with a must-have guide to the UK’s retailers, distributors, manufacturers and related businesses. If you’d like to find out more, contact Carly Bailey on 01992 535647 or email [email protected] The BikeBiz Bible is now available online. Visit www.bikebiz.com 2PURE 46c Bavelaw Road Balerno, Edinburgh. EH14 7AE Tel: 0844 811 2001 www.2pure.co.uk 2X2 Unit 6, Hall End Business Park Dordon, Tamworth, Staffs. B78 1SX Tel: 01827 331099 www.2x2worldwide.com FAT SPANNER Tel: 07966 401165 Web: www.fatspannerworld.com BM7 DISPLAYS Unit 7, Metro Centre, Toutley Road Wokingham, Berkshire. RG41 1QW Tel: 0118 977 2814 www.bm7displays.com BUA SPORTS LTD Sandyford Office Centre 17 Corrig Road, Sandyford, Dublin 18. ROI. Tel: +353 8799 78859 www.buasports.com BUFFERA LTD Cranborne House, Cranbourne Road, Potters Bar, Herts. EN6 3JN Tel: 01707 852244 www.buffera.co.uk C3 PRODUCTS LTD Tel: 0754 564 2931 www.c3products.com CARRADICE OF NELSON LTD Westmoreland Works St. Mary's Street, Nelson Lancashire, BB9 7BA Tel: 01282 615886 www.carradice.co.uk THE ESSENTIAL GUIDE TO RETAILERS, SUPPLIERS AND SERVICES WITHIN THE CYCLE TRADE CHICKEN, RJ & SONS LTD Unit B2, Cherrycourt Way Leighton Buzzard, Bedfordshire. LU7 4UH Tel: 01525 381347 www.chickenb2b.co.uk CHOCOLATE DISTRIBUTION LTD 2 Flint Cottages Oxford Road, Stokenchurch Bucks, HP14 3SX Tel: 0871 231 9966 www.chocolatedistribution.com CAMBRIAN TYRES/CONTINENTAL North Parade, Aberystwyth Ceredigion. SY23 2JR Tel: 01970 626777 www.conti-tyres.co.uk For additional copies please contact [email protected] CYBERTILL LTD 2 Dovecote Court Stanley Grange, Ormskirk Road Knowsley, Merseyside. L34 4AR Tel: 0800 030 4432 www.cybertill.co.uk CYCLING SPORTS GROUP Vantage Way, The Fulcrum Poole, Dorset. BH12 4NU Tel: 01202 732288 www.cyclingsportsgroup.co.uk CUSTOM SPORTS CLOTHING Tel: 07580 495881 www.customsportsclothing.com DAWES CYCLES LTD 35 Tameside Drive, Castle Bromwich, Birmingham. B35 7AG Tel: 0121 748 8050 Web: www.dawescycles.com www.dirty-bikes.com www.barrosabikes.com EUROBIKE LTD 9 Portico Road Littleover, Derby. DE23 3NJ Tel: 01332 774796 www.eurobike.uk.com FALCON CYCLES LTD Bridge Street Brigg, Lincs. DN20 8PB Tel: 01652 656000 www.falconcycles.co.uk FISHER OUTDOOR LEISURE LTD 8/9 Brick Knoll Park Ashley Road, St Albans, Herts. AL1 5UG Tel: 01727 798345 www.fisheroutdoor.co.uk GREEN OIL UK LTD Green Oil House 12 Rolvenden Gardens Bromley, Kent. BR1 2TN Tel: 020 8313 9074 www.green-oil.net HIGH FIVE LTD Unit 4 Ash Court, Forest Business Park Bardon, Leicestershire. LE67 1UD Tel: 01530 835873 www.highfive.co.uk HOTLINES EUROPE LTD Unit 17 The Loan Viewforthbank Industrial Estate South Queensferry. EH30 9SD Tel: 0131 319 1444 www.hotlines-uk.com and www.hotlines-europe.com HYKEHAM WHOLESALE LTD 7 Earlsfield Close, Lincoln. LN6 3RT Tel: 01522 801550 www.hykehamwholesale.co.uk I-RIDE.CO.UK 7-8B Mid Sussex Business Park Ditchling Common Industrial Estate Folders Lane East, Ditchling, Sussex. BN6 8SE Tel: 01444 243000 www.i-ride.co.uk Specialist | Cycle | Distribution DISTRIBUTION AND WHOLESALE E-COMMERCE AND EPOS ISKUTE LIMITED Tel: 01803 752225 www.gritscooters.co.uk JOHN JORDAN LIMITED Unit 3 Toll Bar Estate SEDBERGH Cumbria. LA10 5HA Tel: 01539 751125 www.buzzrack.co.uk www.bike-cases.co.uk JUNGLE PRODUCTS LTD Unit 3, The Cedar New York Mills, Summerbridge. HG3 4LA Tel: 01423 780088 www.jungleproducts.co.uk www.santacruzbikes.co.uk KOOL STOP EUROPE Kool-Stop Europe bv, Kostverloren 21 NL 9684 TB Finsterwolde The Netherlands Tel: +31 597 522 944 www.koolstop.eu MAVIC SAS Amer Sports UK, Theta Building, Lyon Way, Frimley, Surrey. GU16 7ER Tel: 01276 404870 www.mavic.com MIKE DIXON IMPORTS LIMITED Unit 4 Wellington Point, Amy Johnson Way, Blackpool Business Park, Blackpool. FY4 2RG Tel: 01253 343090 www.mikedixonimports.co.uk MOJO SUSPENSION HOODOO LTD 2 Rbf Business Centre Pontymister Industrial Estate Risca, Newport. NP11 6NP Tel: 01633 615815 www.mojo.co.uk EVENT ORGANISERS MEDIA AND PUBLISHING MARKETING, PR AND CONSULTANCY POWACYCLE Akhter House, Perry Road, Harlow, Essex. CM18 7PN Tel: 01279 821243 www.powacycle.co.uk PUNCTURE PROOF TYRES Unit 1, Barons Court Gardens, Bromsgrove. B61 9ET Tel: 0844 800 6493 www.puncture-proof-tyres.co.uk RAM-MOUNT UK LTD Unit 5, The Lion Cente, Hanworth Trading Estate, Hampton Road West Feltham. TW13 6DS Tel: 020 8894 1234 www.ram-mount.co.uk RED CLOUD MC 2 Merlin Drive, Sandy, Bedfordshire. SG19 2UN Tel: 01767 692831 www.redcloudmc.com REECE CYCLES PLC 100 Alcester Street, Birmingham. B12 0QB Tel: 0121 622 0180 www.reececycles.co.uk RUBENA Bike Tyrestore (Sole UK Trade Distributor) Tyburn Trading Estate, Ashold Farm Road Erdington. Birmingham. B24 9QG Tel: 0800 281 413 www.worldofbiketyres.com SADDLEBACK LTD Unit 10, Easter Court Woodward Avenue Yate, Bristol. BS37 5YS Tel: 01454 285285 www.saddleback.co.uk MOORE LARGE & CO LTD Sinfin Lane Industrial Estate Sinfin Lane, Derby. DE24 9GL Tel: 01332 274252 www.moorelarge.co.uk SCHWALBE UK LTD Schwalbe Centre Hortonwood 30, Telford, Shropshire. TF1 7ET Tel: 01952 602680 www.schwalbe.co.uk NEMESIS GB LTD 17 Great Western Business Park McKenzie Way, Tolladine Road Worcester. WR4 9GN Tel: 08707 775530 www.nemesisgb.com SEVENTIES LTD Unit 1, 25 Moorhurst Road St Leonards on Sea, East Sussex. TN38 9NB Tel: 0845 310 3670 www.seventies.co.uk PALIGAP LTD Unit 2 Danbury House Great Western Park Armstrong Way, Yate, Bristol. BS37 5NG Tel: 01454 313116 www.paligapltd.co.uk SILVERFISH UK LTD Unit 3C and 3B Woodacre Court Saltash Parkway Industrial Estate Burraton Road, Saltash, Cornwall. PL12 6LY Tel: 01752 843882 www.silverfish-uk.com PARKLIFE (HAVANT) LTD Unit 5, Butterick Building New Lane, Havant. P09 2ND Tel: 02392 475895 www.parklifeparts.com PELICAN PR No.1 Holly House, Mill Street, Uppermill, Oldham OL3 6LZ Tel: 01457 820807 www.pelicanpr.co.uk SONIC CYCLES PO Box 39804, London. W11 4WQ Tel: 020 7243 2848 www.soniccycles.co.uk/b2b STORMFRONT TECHNOLOGIES LTD Unit 1B, The Newton Centre Thorverton Road, Exeter. EX2 8GN Tel: 0800 612 1044 www.stormfront.co.uk MANUFACTURER, STANDALONE BRANDS RETAILERS, WORKSHOP AND MAIL ORDER SERVICES AND TRAINING SURF SALES LTD Point Break North Road, Shorncliffe, Folkestone Kent. CT20 3UH Tel: 01303 850553 www.surf-sales.com THE CYCLE DIVISION Unit 27, Gatehouse Enterprise Centre Albert Street, Lockwood, Huddersfield, West Yorkshire. HD1 3QD Tel: 0845 050 8500 www.thecycledivision.com THE CYCLE SHOW Upper Street Events Limited 58 White Lion Street Islington, London. N1 9PP Tel: 020 7288 6733 020 7288 6010 www.cycleshow.co.uk UPGRADE PO Box 688 Horsham, West Sussex. RH13 8XQ Tel: 01403 711611 www.upgradebikes.co.uk USE LTD (ULTIMATE SPORTS ENGINEERING) Unit 6, Hampers Common Industrial Estate Petworth, West Sussex. GU28 9NR Tel: 01798 344477 www.use1.com www.exposurelights.com VELORBIS LTD Peter Bangs Vej 53 DK 2000 Frederiksberg, Denmark Tel: +453 111 0030 www.velorbis.com WALKERS CYCLE COMPONENTS LTD 22 Holywell Road Leicester. LE2 8SG Tel: 0116 283 3885 www.walkerscycles.co.uk WILDOO LTD 39 Barton Road Water Eaton Industrial Park Bletchley. MK2 3HW Tel: 01908 374555 www.wildoo.co.uk ZIPVIT LIMITED 7-8B Mid Sussex Business Park Ditchling Common Industrial Estate Folders Lane East, Ditchling, Sussex. BN6 8SE Tel: 06 283 3885 www.zipvit.co.uk ZYRO LTD Thirsk Industrial Park York Road, Thirsk. North Yorkshire, YO7 3BX Tel: 01845 521 700 www.zyro.co.uk ORGANISATIONS COMPANY PROFILE AND EVENTS UPCOMING EVENTS SPOTLIGHT COMPANY PROFILE DMR BIKES RORY HITCHENS AND OLLY WILKINS Tel: +44 (0) 1403 711 611 Email: [email protected] W: www.dmrbikes.com EUROBIKE 2012 August 29th to September 1st Friedrichshafen, Germany www.eurobike-show.de August 2012 October 2012 ISPO BIKE 2012 Thursday Aug 16th-19th Messe Munchen, Munich www.ispo.com/bike BIKE BRNO Thursday October 4th to Sunday 7th Brno, Czech Republic www.bike-brno.cz EUROBIKE DEMO DAY 2012 Tuesday Aug 28th Friedrichshafen, Germany www.eurobike-show.de EUROBIKE 2012 Saturday Aug 29th to Sept 1st Friedrichshafen, Germany www.eurobike-show.de September 2012 INTERBIKE DEMO DAY Monday Sept 17th Las Vegas, USA www.interbike.com INTERBIKE 2012 Wednesday Sept 19th to 21st Las Vegas, USA www.interbike.com CYCLE SHOW 2012 Thursday Sept 27th to 30th NEC, Birmingham www.cycleshow.co.uk BIKE MOTION BENELUX Friday October 12th to Sunday 14th Utrecht, Netherlands www.bikemotionbenelux.nl November 2012 GADGET SHOW LIVE XMAS Friday November 30th to 2nd December ExCel, London www.gadgetshowlive.net January 2013 THE LONDON BIKE SHOW Thursday January 17th to 20th ExCel, London www.thelondonbikeshow. co.uk CORE BIKE Dates TBC Whittlebury Hall, Northants www.corebike.co.uk For more cycle trade dates: www.bikebiz.com/events THE BIBLE IS BACK! 80 BIKEBIZ AUGUST DMR is rumoured to have some very fresh goods to launch at Eurobike – can you let us in on what these are? Yep, lots going on and DMR is going to have a bumper crop for dealers to get stuck into for 2013. We’ll not release product names and details just yet, but the new DMR web site will be up before Eurobike. All the new stuff will be on show there, then in the UK at Cycle NEC toward the end of September. Key new lines include an entry level pump track bike, making DMR more accessible to a wider audience. There’s a new mid-price point dirt jump frame to sit below the world renowned 898 frame. Further to that, we’ve a revised Bolt frame, designed for bigger riders landing soon. To top it all off, there’s a host of accessory revisions. Tell us about your increased participation and sponsorship in pump track events: We love pump tracks. They are springing up all over the place and often have council backing or funding. Pump tracks are a great way to increase skill and have a bunch of fun with mates. We want to promote that and raise attention via the race series. Last year was the first DMR Pump Track Challenge series promoted by Chris Roberts and Naked Racing. That series is to run at both the Cycle Show in September and the London Bike Show in January will have indoor events on the Shoretrax wooden pump track. With a new bike launch in this category, DMR is putting it’s bit into the sport as always. Is the Vault pedal standing up to the legendary v8/v12 pedal in popularity? Vault’s success has been runaway since the start, it’s winning awards all over, including Dirt 100 inclusion. The v8 and v12 are both still big sellers, as Vaults are expensive by comparison and in the case of dirt jumpers like Sam Reynolds, the small platform of the v12 is far better suited. Among many famous riders on Vaults are Richard Cunynghame in the Gravity Enduro scene and in downhill, Brendan Fairclough and our own Bernard Kerr. You’ve a new employee on DMR – tell us about him: Olly Wilkins has been a member of the DMR Dirt Jump team for nine years now – that’s a lot of scuffed knees. But Olly is also a talented graphic designer and has a very good head for what is needed on the bikes he rides. Upgrade is growing at a rate of knots and the DMR brand needed more man hours, so we have welcomed Olly as a full time employee. However, we are not stopping Olly doing what he does best, riding a bike with his recognisable extreme style – this is part of his job, we love the videos and social media he creates too. In the first few weeks at Upgrade he rode a “wall of death”, was commissioned by Vital MTB for a video, has helped on the creation on new product lines and is closely involved with the new DMR web site, due to launch at just before Eurobike. Olly aside, who else will be representing the brand this year? We headline with our dirt jump team riders: Ray Samson, Jimmy Pratt and Clinton Johns. These riders all feature heavily in our ad campaigns this year. What feedback are dirt riders giving you at present? What’s trending? Slacker, wider, lighter, stronger, grippier. For additional copies please contact: [email protected] BIKEBIZ.COM BIKEBIZ.COM BIKEBIZ AUGUST 81 BIKEBIZ MARKETPLACE TO ADVERTISE IN THESE PAGES PLEASE CALL CARLY BAILEY ON 01992 535647 The BikeBiz Marketplace offers a complete marketing package of print, online and editorial visibility, allowing companies the opportunity to maintain contact with readers each month without the associated cost of full display advertising. THE STANDARD PACKAGE INCLUDES: A quarter page advert in each issue Regular editorial coverage in the dedicated column Company details listed in the online directory with web link Its associated online version, has been designed to offer readers a directory of all products and services in the bike trade. Company details listed in the BikeBiz Marketplace Contacts Your presence in this section ensures that your company’s details are easily found, keeping you one step ahead of your competitors. To get your company featured here contact: Marketplace Quarter PRataes: ge Carly Bailey on 01992 535647 or [email protected] £175 (minimum six months) MARKETPLACE CONTACTS B&W International (Cases & Bags) 01539 751125 www.bike-cases.co.uk WATER BOTTLES Bob Elliot & Co Ltd 01772 459 887 www.bob-elliot.co.uk Bottlesport DMR Bikes 01403 711 611 www.upgradebikes.co.uk M&J Distributors Ltd 0161 337 9600 www.mjdist.co.uk Madison 01908 326 000 www.madisonb2b.co.uk Seventies 0845 310 3670 www.seventies.co.uk The Cycle Division BIKE MAINTENANCE 0845 0508 500 www.thecycledivision.com Weldtite 01652 660 000 www.weldtite.co.uk Independent 01299 400008 www.independent100.com Lezyne 01403 711 611 www.upgradebikes.co.uk Pace cycles Ltd 01751 460599 www.pacecycles.com 0845 602 9267 www.bottlesport.com 01709 511766 www.siwis.co.uk WEBSITE SERVICES SiWis Limited BIKES & ACCESSORIES COMPONENTS Pivot Cycles 01403 711 611 www.upgradebikes.co.uk Reynolds 01403 711 611 www.upgradebikes.co.uk Sonic Cycles 020 7243 2848 www.soniccycles.co.uk/b2b Speedfil 1404 711 611 www.upgradebikes.co.uk USE Ltd 01798 344 477 www.use1.com 0161 724 5222 www.lusso-clothing.co.uk 0845 644 9424 www.evopos.com 0845 603 9254 www.citrus-retail.com 01494 530761 www.adcal-labels.co.uk 01798 344 477 www.exposurelights.com 01444 243 000 www.zipvitsport.com 01282 699 555 www.pendle-bike.co.uk CLOTHING Lusso Clothing DEALER MANAGEMENT SYSTEMS Evopos EPOS & ECOMMERCE Citrus Lime LABELS Adcal Labels LIGHTING Exposure Lights NUTRITION Zipvit RACKS Pendle RESPRAYS & REPAIRS Argos 0117 972 4730 www.argoscycles.com Bob Jackson Cycles Ltd 0113 2551144 www.bobjacksoncycles.co.uk 0207 6082577 www.cycle-systems- TRAINING SERVICES Cycle Systems Academy academy.co.uk 82 BIKEBIZ AUGUST BIKEBIZ.COM BIKEBIZ | MARKETPLACE BIKEBIZ.COM BIKES & ACCESSORIES BIKES & ACCESSORIES BIKES & ACCESSORIES BIKES & ACCESSORIES BIKEBIZ AUGUST 83 BIKEBIZ | MARKETPLACE BIKES & ACCESSORIES BIKES & ACCESSORIES BIKE MAINTENANCE BIKE MAINTENANCE MAINTENANCE: WE’VE GOT IT COVERED PUNCTURE REPAIR: WE’VE GOT IT Workshop quality tools for the home mechanic – precision engineered by Cyclo COVERED • Chain Tools Including wear indicators and rivet extractors Chain Wear Indicator 07902 Rivex Chain Rivet Extractor 06003 Universal Rivoli Chain Rivet Extractor 06300 • Spanners Workshop quality spanners for all parts of your bike Single Headed Cone Spanners Available in sizes from 13mm-22mm 15mm Pedal Spanner 06382 Forged 15mm Pedal Spanner 06371 Plus a wide range of Open/Ring, Bottom Bracket and Headset Spanners • Sprocket Removers With long cushioned handles for ease of use 5,6,7 & 8 Speed 06383 9 & 10 Speed 06385 • Torque Wrench Ensures nuts are tightened correctly 3/8” Drive, 3-25 Nm Torque Wrench 06317 • Multi Tools Folding allen key and screwdriver sets Multi Tool 06320 Deluxe Multi Tool 06321 • Basic Tools All the essentials that no toolbox should be without – including pliers, screwdrivers, cable cutters, hammers and files • Popular Kits All the basics needed for simple puncture repair Box of 25 01012 Box of 12 01002 Box of 25, printed with dealer’s name and address 01025 • Cure-C-Cure Automotive quality feather edged patches Box of 25 01003 Box of 25, printed with dealer’s name and address 01026 Box of 10 Motorcycle Repair Kits 01004 Box of 12 Narrow Profile Repair Kits 01006 Box of 10 Kits with Tools 01007 Box of 10 Kits with Tools and Inflator 01024 • Airtite Kit A quality repair kit at a budget price Box of 25 01016 • Red Devil Self Seal Patches Strong, reliable patches for quick repairs Carded Patches 04006 Carded Kit with Tyre Lever 06011 Carded Kit 01021 Dispenser with 25 Kits 01022 Display Jar with 36 Kits 01023 Flat-Fix Kit 01020 • Jetvalve Tyre Inflation System Instant C02 inflation for all valve types Carded Inflator 07008 Carded C02 Cylinder 07007 Box of 5 C02 Cylinders 07009 BRANDS BY WE ARE BIKE MAINTENANCE www.weldtite.co.uk 84 BIKEBIZ AUGUST The world’s most comprehensive range of two wheeled puncture repair kits MADE IN THE UNITED KINGDOM BY WE ARE BIKE MAINTENANCE www.weldtite.co.uk BIKEBIZ.COM BIKEBIZ | MARKETPLACE COMPONENTS COMPONENTS FEMTO drive CNC machined aluminum body, 5 modes, replaceable batteries and a universal mount. Single £12.99, Pair £21.99. DEALER ENQUIRIES upgradebikes.co.uk tel: 01403 711 611 COMPONENTS BIKEBIZ.COM Loaded POP available Photo: Serving suggestion COMPONENTS BIKEBIZ AUGUST 85 BIKEBIZ | MARKETPLACE 86 BIKEBIZ AUGUST COMPONENTS COMPONENTS COMPONENTS COMPONENTS BIKEBIZ.COM BIKEBIZ | MARKETPLACE BIKEBIZ.COM CLOTHING DEALER MANAGEMENT SYSTEMS EPOS & ECOMMERCE LABELS BIKEBIZ AUGUST 87 BIKEBIZ | MARKETPLACE 88 BIKEBIZ AUGUST LIGHTING NUTRITION RACKS RESPRAYS & REPAIRS BIKEBIZ.COM BIKEBIZ | MARKETPLACE RESPRAYS & REPAIRS TRAINING SERVICES London's first professional cycle mechanic training course. EAL & City and Guilds Approved centre Industry Standard QCF qualifications Apprenticeships & Learner Responsive funded packages New Level 3 qualification now available A fully-equipped, professional workshop in Central London Experienced teachers Lots of hands-on learning State of the art training material Employment opportunities On-going support and community Become part of a global growth industry. Telephone 0207 6082577 Mobile 07786 636771 E-mail [email protected] Website www.cycle-systems-academy.co.uk in association with: HAVERING C O L L E G E The Cycle Systems Academy is very proud to be sponsored by: WATER BOTTLES WEBSITE SERVICES CUSTOM PRINTED BIKE BOTTLES WWW.BOTTLESPORT.COM 쎲 Wide choice of sizes from 300ml to 1000ml 쎲 Low minimum orders from 100 pcs! 쎲 Wide choice of bottle & cap colours 쎲 UK manufactured – so quick lead times For prices, samples and further information call us on 0845 602 9267, visit our website or contact us at [email protected] BIKEBIZ.COM BIKEBIZ AUGUST 89 OFF TRACK Let’s get statistical How many inner tubes does an IBD sell every year? Is the number of those cycling at least once a week on the increase? How well did the good people of Greater Manchester do in the recent Cycle Challenge? All these questions are answered here, together with some number crunching from the Government… £15m David Gaule, Retail Consultant & Trainer, Citrus-Lime Transport Ministers Norman Baker and Mike Penning pledged £15m, via the Department for Transport, for local authorities to tackle dangerous junctions for cyclists. What bikes do you own? I’ve just finished building a Nukeproof Mega, I have a Genesis Alpitude and an old Wethepeople Addict. My dream bike is a Yeti SB-66. Favourite place to ride? Lake District, Coed y Brenin, Peak District… too many to name – I‘m happy most places on my bike. What’s your background? I’ve worked in a number of places during education since I was 14, in both the cycle and outdoor industry. I worked as part of the sales staff at CIT Camping and then at Snow+Rock. I then had a stint as a climbing instructor at Craggy Island. After that I worked again as sales staff at Cotswold Outdoor, then at Gaynor Sports and then Biketreks. At University I gained a BA degree in Adventure Recreation Management and since then worked at Madison as internal sales advisor, Decathlon as deparment manager and then at Royles as assistant manager, including working in sales and customer care. I’m also in the process of obtaining Mountain Leader (Summer) Award and also of obtaining British Cycling Level 2 Mountain Bike Leadership Award Explain your role at Citrus-Lime: As a ‘non-techie’ at Citrus-Lime, my role is to provide clients with initial training on their system from a retail perspective; provide support on retail questions such as “What’s the best way to process Cyclescheme vouchers through the system from quotation to remittance?”; and last but certainly not least, helping our clients achieve the most from our system, such as generating and mail-merging a list of customers who haven’t had their bike serviced for six months, so they can be targeted by email to help drive revenue through the workshop (an often under-utilised tool) in the quiet winter months. 3p 3p was the rise in fuel duty delayed from August to January. The delay will cost the treasury a cool £550m, £535m more than £15m pledged to boost cyclist safety at junctions (see above). How can dealers get in touch? Via our website at www.citrus-retail.com or by phone on 0845 603 9254. 90 BIKEBIZ AUGUST BIKEBIZ.COM OFF TRACK 2% A paltry two per cent are planning to buy an electric car in the next five years, according to a 1,000-strong poll by specialist car insurance broker Adrian Flux. OUR BIGGEST TEN STORIES ONLINE IN JUNE 80,000 The number of those cycling at least once a week has grown by 80,000 compared with 12 months ago, and 160,000 compared with six months ago (Source: Sport England). 1. LOCOG cocks up Olympic cycling time trial ticket www.bikebiz.com/news/read/locog-cocks-up-olympiccycling-time-trial-ticket/013209 2. New products: Spybike, the covert tracker www.bikebiz.com/news/read/new-products-spybikethe-covert-tracker/013210 3. MTB legends reunite in Alpine resort www.bikebiz.com/news/read/us-mtb-legends-reunitein-alpine-resort/013225 7 Staff from Manchester workplaces cycled over 170,000 miles for the Transport for Greater Manchester Cycle Challenge – the equivalent of nearly seven times around the world. 4. Lance Armstrong accused of anti-doping violations by USADA www.bikebiz.com/news/read/lance-armstrongaccused-of-anti-doping-violations-by-usada/013213 5. PressCamp exhibitor uses sorry letter as sales pitch www.bikebiz.com/news/read/presscamp-exhibitorusing-sorry-letter-as-sales-pitch/013243 6. Shimano reveals 11-speed Dura-Ace group for ‘13 www.bikebiz.com/news/read/shimano-launches-newdura-ace/013164 7. Olympics and Tour de France ad rights clash www.bikebiz.com/news/read/olympics-and-tour-defrance-advertising-rights-clash/013258 8. Halfords launches its ‘biggest ever’ summer bicycle sale www.bikebiz.com/news/read/halfords-launchessummer-bike-sale/013242 2,560 In five y has sold ears, Revel Ou tdoor in e and we xcess of 2,560 s ll over 1 b 0,000 in ikes tubes – n over 2,0 er 00 per year. BIKEBIZ.COM 2 years Sport England’s survey (see top) also revealed that once-a-week cycle participation has increased for women for the first time in two years. 9. UK mountain bike Hall of Fame names revealed www.bikebiz.com/news/read/uk-mountain-bike-hallof-fame-names-revealed/013256 10. Thieves pinch pro-cyclist and road.cc test rigs www.bikebiz.com/news/read/thieves-pinch-pro-cyclistand-road-cc-test-rigs/013182 BIKEBIZ AUGUST 91 OFF OFF TRACK • mccoy back at haro bicycles Gannicott grabs ‘Top Scottish Rider’ accolade Velocite tops podium VELOCITE HAS scored a couple of notable podiums over recent months, not least in Stoke for the (rainy) end of the 2012 Tour Series. The Velocite Geos was dead centre – with Matrix Fitness-Prendas taking top team honours as well as individual and sprinters titles for Annie Simpson. Shortly afterwards, Maxine Filby took her Velocite Flux to her first ever National podium with a 3rd place at Kirroughtree. THE INAUGURAL Alpine Bikes ‘Top Scottish Rider’ trophy has been awarded to George Gannicott. He picked up the price at the UCI Mountain Bike World Cup in June at Fort William. Gannicott started the seeding run in 199th position to impressively qualify in 40th position for the race. Sadly mechanical failure meant he was unable to complete the race, but that didn’t detract from his top efforts, according to Alpine Bikes director Bryan Shedden. He said: “It is great to recognise a young Scottish rider whose performance has improved so much over the 2012 season. We wish him the best of luck for the future.” Tiso CEO presented the award to Gannicot on the day. Alpine was also Retail Partner for the event. Haro’s new signing is the real McCoy TWENTY FIVE years after turning pro with the brand, Dennis McCoy has reunited with Haro Bicycles. McCoy is the inaugural member of the Haro Legends Team, a newly created role that includes not just sponsorship, but also an ambassadorial role, helping Haro shape future projects. McCoy said: “I can’t really put into words how cool it feels to make it back home.” Facebook fight! Team GB has a multitude of cycling talent. But who need medals?…Facebook Fight! 1. Mark Cavendish 188,954 likes 2. Victoria Pendelton 25,058 likes 3.Chris Hoy 9,783 likes Likes 92 BIKEBIZ AUGUST BIKEBIZ.COM OFF TRACK Send your pictures to [email protected] • kovert heads to sram tech centre • mrs wiggins rides for willow charity Kovert appearance at Fisher’s UK SRAM technical centre AHEAD OF the Tour Series round in Woking, team Cycle Premier Kovert took time out from their hectic schedule to visit Fisher Outdoor Leisure’s SRAM UK Technical Centre. While there, SRAM technicians gave the team’s bikes the once over. The team itself has been kitted out with Santini Sleek custom clothing, while the bikes are (you’ll never guess) loaded up with SRAM Force group sets. The SRAM Technical Centre is a joint venture between SRAM and Fisher and is contactable on 0843 487 8815. Where there’s a Willow, there’s a way Skyline calls on London cyclists THE ROADS leading from London to Paris must be chock full of cyclists riding for charity, judging by the amount of announcements BikeBiz gets to hear of, and we wish them all well. The latest heroes planning to finish underneath the Eiffel Tower comprise a 100-strong bunch which are riding for charities of their own choice. There’s more information on how to get involved at www.londonparisbikeride.co.uk or call 020 7424 5505. quote unquote “WE ARE very concerned that 2011 saw the first increase in road fatalities since 2003, with 1,901 people killed on the roads. It is shocking that road accidents are the main cause of death amongst young adults aged 16-24 and that so many cyclists continue to be killed or injured. “The evidence we gathered suggests the principal factor in improving road safety is robust political leadership. The Government’s strategy sets out to devolve decision making on road safety CYCLE COMMENTATOR Tony Gibb got behind the Willow Foundation’s Willow Bike Challenge in Stevenage last month. Cath Wiggins (wife of Bradley) and ToB winner Neil Hoban also rode on the day. There’s more at www.willowfoundation.org.uk Sponsored by the brands of Moore Large 01332 274252 to local authorities but many authorities face a shortage of funding and the loss of many skilled road safety personnel.” Louise Ellman, chair of the Transport Committee, launching a report from a Transport comittee of MPs, calling on the Government to implement #cyclesafe meausres. "I am a member of the All-Party Parliamentary Group on Rebalancing the British Economy, an excellent group that I recommend to the House. Of all the evidence that the group has heard, I have been most struck by that given by Brompton Bicycles, a firm that sells a conventional product but is successful in large part because its manufacturing processes are at the cutting edge of technology…” Lib Dem peer Baroness Kramer, at the second reading of the Finance Bill, pays tribute to Brompton. “BMXing is really cool. There's a lot of skill involved and you need to be pretty confident. So the Halfords BMX Sessions are going to be a great place for kids to learn this over the summer.” Chart sensation and musician Tinchy Stryder gets behind BMX and Halfords’ BMX Sessions, pitched at fans of the sector, aged between 9 and 14. The Sessions begin on August 20th and will feature free skills workshops, demos and other assorted BMX activities. For more on these stories, head to www.BikeBiz.com BIKEBIZ.COM BIKEBIZ AUGUST 93 OFF TRACK SPOKES There’s no such thing as a free lunch Carlton Reid gets his cones adjusted. Two minutes later, and $14 lighter, he’s a happy bunny. Why? LAST MONTH I was in Utah for PressCamp and needed to get a borrowed Cannondale EVO fettled before a two-day sportive out in the boondocks. The sportive’s tech support likely wouldn’t carry a full line of tools, and I needed a Chris King cone tool. I had been lucky enough to bag the use of some Enve carbon clinchers, but they wobbled and I didn’t fancy riding 175 miles on wheels that would only get wobblier, and certainly didn’t want to damage such premium bits of kit. I was travelling with a Utah resident and he knew a bike shop which would probably have the right tools for the job. We decided to pay a visit to Contender of Salt Lake City. This is a high-end bike shop, with the best part of a million dollars of classy inventory stocked at any one time (that was my estimate, and it was confirmed by the shop’s owner). Contender is so high-end the shopbranded road jersey is made by Assos. Contender’s mechanics took the EVO from me and adjusted the cones in a matter of minutes. The mechanic charged me 14 bucks. My friend was surprised I was happy to pay this. “But it only took seconds, it would be no skin off their nose to do that sort of job for free,” he said. I was happy because the shop was charging for the use of specialist tools and the time of a specialist member of staff. Now, there’s a lot to be said for doing some jobs as freebies for the ‘good will’ engendered – a bike purchase may be made next visit by a customer made happy by such largesse - but where do you draw the line? Does a car garage do these simple jobs for free in the hope a car purchase may come from it? Absolutely not! Contender’s till receipt carried a menu item for cone adjustment. A tightly itemised EPoS system for the workshop clearly pays dividends for Contender. Time is money; expertise is valuable. Many bike shops give away what ought to be charged for. And too many customers expect bike shops to do “simple” mechanical tasks for free. Some bike shops – and many customers – need to wake up and smell the coffee. EDITORIAL: 01992 535646 | ADVERTISING: 01992 535647 | FAX: 01992 535648 Executive Editor: Carlton Reid [email protected] Production Executive: Kelly Jones [email protected] Editor: Jonathon Harker [email protected] Managing Editor: Lisa Carter [email protected] Deputy Editor: Mark Sutton [email protected] Publisher/MD: Stuart Dinsey [email protected] Sales Manager: Carly Bailey [email protected] Marketing & Circulation: Lindsay Banham [email protected] Design: Dan Bennett [email protected] Finance Director: Hilary Cole Editorial Saxon House, 6A, St. Andrew Street, Hertford, Hertfordshire. SG14 1JA BikeBiz is mailed FOC to 4,000+ trade addresses every month ISSN 1476-1505 LATEST NEWS STRAIGHT TO YOUR MOBILE | BOOKMARK US: MOBILE.BIKEBIZ.COM 94 BIKEBIZ AUGUST Wondering what the Twitterati have been up to this month? Look no further... In team sports a defender doesn’t complain about not being the scorer, he does his job, gets paid his money, and Froome is cycling’s equivalent. @LittleSimo That BP London 2012 commercial makes me want to shoot myself. Do they think we're that stupid? @davearthur This stage (12) was so boring my EuroSport feed switched to snooker in attempt to liven things up and I didn’t even notice #TdF12 @NeilRoad If you’ve: A) got a BMX and B) got some beer, then you can join my gang #alienbmxclub @AlcoholicET Hmmmm sun is out so I think it's time to go out riding the streets of Glasgow. @danny_macaskill SUBSCRIPTIONS UK: £50 Europe: £60 Rest of World: £90 BikeBiz is published 12 times a year by Intent Media – Saxon House, 6a St. Andrew Street, Hertford, Hertfordshire SG14 1JA Intent Media Subscriptions Department PO Box 35, Robertsbridge, TN32 5WN Tel: 01580 883848, Fax: 01580 883849 If you or one of your colleagues would like to request a subscription to BikeBiz, please email [email protected] or call 01580 883848. Please note that this is a controlled circulation title and subscription criteria will be strictly adhered to. Intent Media is a member of the Audit Bureau of Circulation and the Periodical Publishers Association © Intent Media 2012 No part of this publication may be reproduced in any form or by any means without prior permission of the copyright owners. Printed by The Manson Group, AL3 6PZ. © 2012 SRAM LLC sram.com Distribution in the UK: Fisher Outdoor Leisure LTD, www.fisheroutdoor.co.uk SRAM RED - 2012 represents the pinnacle of road racing technology and delivers countless performance advantages to the professional and enthusiast alike. Six brand new components - revolutionary front shifting technology without trim, Yaw™ technology fully integrated power meter option - amazing new two-tone finish - totalweight of 1739g, 100g lighter than SRAM RED 2011 Black Edition. sram.com I would rate this course off the scale. All topics were very well covered & its entertainment value exceptional. Brilliant fun! Colin Carroll UÊÊÊand City and Õ`ÃÊ««ÀÛi`ÊViÌÀi UÊÊIndustry Standard QCF qualifications UÊÊ««ÀiÌVià «ÃÊand i>ÀiÀÊ,iëÃÛi funded packages UÊÊ iÜÊiÛiÊÎʵÕ>vV>ÌÊnow available We are very proud to be sponsored by: Checkout our website at www.cycle-systems-academy.co.uk or call 0207 608 2577 for a chat about what we can offer you and to arrange a visit to our state of the art workshop in London, N1. In association with: HAVERING C O L L E G E