Volume 36, No. 1 - January/ February 2006 Campus Law
Transcription
Volume 36, No. 1 - January/ February 2006 Campus Law
JANUARY/FEBRUARY 2006 / 37 38 / Campus Law Enforcement Journal Vol. 36, No. 1 2005-2006 Board of Directors January/February 2006 Contents President Priscilla Stevens College of Southern Maryland Valencia Community College Welcomes IACLEA ................................................. 16 President Elect Steven J. Healy Princeton University NIMS/ICS Instructor Training Program Complete, Instructors Are Ready to Roll .. 19 IACLEA’s 2006 Annual Conference and Exposition to be held at Disney’s Coronado Springs Resort in Orlando, Florida By Robert Mueck, IACLEA ICS Trainer Sixteen IACLEA members spend two weeks in the first Critical Incident Management train-thetrainer program Treasurer Lisa A. Sprague Florida State University Examining Campus Crime at American Colleges and Universities ........................ 21 Immediate Past President Kenneth A. Willett University of Montana By Giuseppe M. Fazari, Ph.D. Research design provides more comprehensive understanding of campus crime Customer Service and the Fear of Crime ............................................................... 27 Directors Daniel Hutt University of Toronto Canada By Richard Parfitt, Lieutenant, University of Pittsburgh Police Department Customer service is vital to success of any business and public safety departments are no exception Jean Luc Mahieu University of Brussels International Raymond H. Thrower, Jr. Gustavus Adolphus College Mid-America By Dan Korem Distinguish between protest groups that commit non-lethal incidents and Random Actors in a group who might kill Mid-Atlantic Reality Based Campus Security ............................................................................. 34 James J. Bonner, Jr. Arcadia University Steven J. Rittereiser Mountain Pacific Central Washington University Paul L. Ominsky Mount Holyoke College North Atlantic Jasper Cooke Augusta State University Southeast Robert K. Bratten Southwest University of Texas Health Science Ctr. Phillip A. Johnson University of Notre Dame At-Large Marlon C. Lynch Vanderbilt University At-Large David M. Worden At-Large San Diego Community College District Chief Staff Officer/Editor in Chief Peter J. Berry, CAE Managing Editor Karen E. Breseman Production Director Gene Mandish Advertising Coordinator Karen E. Breseman Profiling Random Actors and Averting Campus Incidents ..................................... 30 By Jack F. Dowling, CPP, PSP, JD Security Consultants, LLC Creating an atmosphere both conducive to learning and secure enough to deter criminal activity Departments President’s Message ................................................................................................. 2 Association News ..................................................................................................... 5 Member News ........................................................................................................ 13 On the Cover Valencia Community College welcomes IACLEA to Orlando as it hosts IACLEA’s 48th Annual Conference and Exposition June 24-27, 2006. (See article on page 16). Campus Law Enforcement Journal is the official publication of the International Association of Campus Law Enforcement Administrators. It is published bimonthly and dedicated to the promotion of professional ideals and standards for law enforcement, security and public safety so as to better serve institutions of higher education. Single copy: $5; subscription: $30 annually in U.S. currency to nonmembers in U.S., Canada, Mexico. All other countries: $35. Manuscripts, correspondence, and all contributed materials are welcome; however, publication is subject to editing and rewrite if deemed necessary to conform to editorial policy and style. Opinions expressed by contributing authors and advertisers are independent of IACLEA Journal policies or views. Authors must provide proper credit for information sources and assume responsibility for permission to reprint statements or wording regardless of the originating organ. ©2006 International Association of Campus Law Enforcement Administrators. All rights reserved. Business and Publication Office: 342 North Main Street, West Hartford, CT 06117-2507; (860) 586-7517; Fax (860) 586-7550. Printed in the U.S. by Sundance Press. This publication is available in microform from University Microfilms International, 300 N. Zeeb Road, Ann Arbor, MI 48106 USA. JANUARY/FEBRUARY 2006 / 1 P resident’s Message Exciting Times Ahead for IACLEA By Priscilla Stevens, President This is an exciting time for IACLEA and I would like to share with you several major initiatives in progress: • We are developing new training and planning resources under our federal homeland security grants: • In the month of December, IACLEA held the first class for Incident Command System (ICS) instructors — a two-week train-the-trainer course. The first three-day ICS classes are scheduled in January and February 2006 at the University of Nevada at Las Vegas and the University of Maryland. • A new Threat & Risk Assessment tool is now available on the IACLEA Web site to assist you in conducting a risk assessment for terrorism and a needs assessment and implementing solutions based on your findings. • As part of our strategic plan to develop in-depth relationship and partnership opportunities, IACLEA and NACUBO held a Web seminar on the Threat and Risk Assessment Tool. Sixty-nine sites registered for the seminar. • IACLEA has held more than 150 WMD Awareness classes in the past two years. The classes will resume in February 2006 with 75 classes planned. 2 / Campus Law Enforcement Journal • IACLEA is developing guides to Best Practices in Campus Counterterrorism, Enhanced Communication with First Responders, and a Strategic Vision for WMD/All Hazards Campus Preparedness Training for campus public safety departments. • IACLEA has received a grant from the U.S. Office of Community Oriented Policing Services (COPS) to develop a strategic plan and a business plan for the creation of a National Center for Campus Public Safety. This center will serve as a focal point for the development of a national agenda for campus public safety and as a clearinghouse for research and best practices. • IACLEA’s accreditation program is proceeding and we are getting closer to being ready to offer the program to our members. • IACLEA has forged strong partnerships with the federal government, including IACLEA representation on the U.S. Department of Justice’s Counterterrorism Training Working Group and the National Center for State and Local Law Enforcement Training. IACLEA was invited to speak at the National Native American Law Enforcement Association’s National Conference in November in Las Vegas, Nevada. Since I was attending the IACLEA board meeting at the same time, I asked Chief José Elique from the University of Nevada, Las Vegas to represent IACLEA. Thank you, José, for being willing to volunteer your time to represent all of us. This is yet another way that IACLEA is working towards fulfilling our goal of being the widely recognized voice for campus public safety and developing relationships with other organizations. President-Elect Steven Healy with Princeton University hosted the 4th IACLEA Executive Development Institute in November. It was once again a success. The board is looking at potential changes to the Institute and may ask each of you to participate in a survey so that the programming can continue to reflect the needs of the membership. Regarding the development of a plan for a government relations representative in Washington, D.C., Dolores Stafford and the committee continue to work hard. The board discussed details regarding responsibilities for the representative and believes the person we are looking for should have a “deep understanding of IACLEA as well as experience working with government relations.” I believe we are on target with this issue. I attended the TACUPA and IACLEA Southwest Region Conference in San Antonio, Texas in December. It was an outstanding conference and I would like to give special recognition to the following people for working hard to see that there was outstanding programming as well as time to relax and unwind: Host Robert Bratten, Chief at the University of Texas Health Science Center at San Antonio and his staff, Joanne Continued on page 3 President’s Message Continued from page 2 Sanchez, Chris Coleman, Capt. Ron Davidson, Capt. Celeste Mussey, Lt. Alfred Cooke, Sgt. Michael Bleier, Sgt. Robert Austin, Cpl. Deborah Van Horn, Cpl. Karen Tucker, Cpl. Carlos Marmolejo (thanks for the ride; he was also a member of one of the Mariachi bands that performed), Teresa Cooke, and Officer Steve Bernstein. Thank you to Chief Donna Spinato, president of TACUPA. The hospitality in Texas was the true essence of “Southern Hospitality”! It was all fabulous! Finally thanks to Jeff Allison with the Department of Homeland Security, who spoke at the banquet, for his continued encouragement and passionate support for campus safety. I have had the privilege of serving as Chief or Director at both public and private four-year residential campuses and have found those experiences to be truly rewarding. Now that I am on a community college campus, I feel I have been able to see the true meaning or essence of the “town/gown” relationship and have been rewarded with seeing the excellence of the educational process in a different setting. Community colleges have an outreach to the community in building partnerships with business and industry. The students who attend community colleges are extremely dedicated to pursuing their educational goals: this could encompass reaching a promotion in a current working field, preparing to continue meeting the goal of a four-year degree while meeting the demands of raising a family, fulfilling military obligations, and the opportunity for higher education at a price they can afford. Some students have a goal that requires technical training specifically found at community colleges. The students all seem to have the same goal as those who attend four-year institutions — to better themselves in order to strive to meet lifetime goals. Community colleges are often the leaders and innovators in meeting society’s demands for programs such as in nursing, culinary arts, drama, athletics, business, law, technology and the list goes on. The community college gives a tremendous opportunity for the community to have impact on lives as well as the college it- self, to encourage people not only to imagine what they can do but to achieve it. For many, a community college is the first most important step in pursuing an education. IACLEA recognizes the importance of the involvement of two-year institutions within the association. The Board of Directors has voted to change the two-year institution task force to a standing committee, which means that the goals and planning are no longer short term but long term. The immediate objective for the committee is to develop and recommend to the Board of Directors new programs and services designed specifically for twoyear institutions and encourage non-member, two-year institutions to join the association. I want to thank the “pioneers” of the two-year institution task force. Being the first is often the hardest and the work is not always appreciated or noticed. Thank you to former board member Mac Holden, Bronx Community College, who coordinated the two-year institution focus group in 2000 and was the first board liaison. Thank you to Hal Swindell from Beaufort County Community College and to Ronald Labatzky from Sinclair Community College. Due to their commitment we are able to continue to move forward. I have now appointed two people to cochair the committee: Julee Cope, Owens Community College in Ohio, and J.R. Grijalva, El Paso Community College Po- lice Department in Texas. They have put together an excellent working group and are striving to meet the needs of not only the two-year institutions but the association as a whole. Please help the two-year committee identify community colleges that are not members of IACLEA and let them know either through an email or phone call. Contact community colleges in your area and invite them to participate with IACLEA as well as with programming you may have on your own campus for your department. We need to all work together in order to be the true voice for campus public safety. In closing, please plan to attend IACLEA’s 48th Annual Conference June 24-27, 2006 at the Disney Coronado Springs Resort in Orlando, Florida, USA. The conference is being hosted by Valencia Community College (see article page 16). Ray Thrower, Mid-America Region Director and board liaison for the Professional Development committee, with Kimberly Wible, John Pack, Jim Schumann and others have put together what will be an incredible program. Thomas Lopez, Director of Safety and Security, and Keith Mizelle with Valencia Community College are working very hard to see that our time in Florida is beyond imagining! See you at Disney! Plan Now for Future IACLEA Conferences 2006 June 24-27 Orlando, Florida 2007 June 26-29 Las Vegas, Nevada 2008 June 28-July 1 Hartford, Connecticut JANUARY/FEBRUARY 2006 / 3 International Association of Campus Law Enforcement Administrators Standards for Campus Public Safety Departments The IACLEA Standards Manual is now available to campus public safety departments as a way to compare their practices and procedures to the highest professional standards for campus law enforcement and public safety services. IACLEA Standards apply to both sworn and non-sworn public safety departments for all sizes and types of higher education institutions. The IACLEA Standards Manual contains standards and commentary arranged in 27 chapters that cover topics such as: Agency Jurisdiction and Mutual Aid—Organization and Administration—Recruitment—Training and Career Development—Communications—Records—Disciplinary Procedures—Crime Prevention—Traffic—Clery Act Compliance. The IACLEA Standards Manual is published with the permission of and in cooperation with the Commission on Accreditation for Law Enforcement Agencies (CALEA). Most of the standards in the IACLEA Manual correspond to CALEA Standards. IACLEA acknowledges the CALEA copyright on all standards derived from CALEA Standards and expresses appreciation to CALEA for its assistance. The IACLEA Standards are the standards on which the IACLEA Accreditation Program—now being developed—will be based. The IACLEA Accreditation is currently in the pilot stage and will be open to all applicants in 2006. How to Order: The IACLEA Standards Manual is available in looseleaf notebook format. Updates will be provided at no cost to the original purchaser for a period of three years following purchase. Cost of the Manual is $230 each. To order online, go to Publications on the IACLEA Web site: www.iaclea.org and click on the Publication Order form. To order by fax, print the Publication Order form from the IACLEA Web site and fax to (860) 586-7550. To order by U.S. mail, print the Publication Order form from the IACLEA Web site and mail to: IACLEA, Attn: Publication Order, 342 North Main Street, W. Hartford, CT 06117-2507 or use the form below. IACLEA – Standards Manual Order Name: ___________________________________________________________________________________________________ Institution: ________________________________________________________________________________________________ Address: _________________________________________________________________________________________________ City: _______________________________________________ State: ______________________ Zip Code: _______________ Telephone: ___________________________________________ Email: _____________________________________________ Send check payable to IACLEA or Charge to: MasterCard VISA American Express Card Number: _____________________________________________ Expiration Date: ________________________________ Name on Card: _______________________________________________ Today’s Date: ________________________________ Signature: ________________________________________________________________________________________________ 4 / Campus Law Enforcement Journal A ssociation News Federal Official Notes Progress in Campus Anti-Terrorism Initiatives By Christopher G. Blake, CAE, Associate Director The federal government and the campus public safety profession have produced “remarkable results” in protecting U.S. colleges and universities during the four years since the 9-11 terrorist attacks, a federal official said. Jeff Allison, senior law enforcement advisor for the U.S. Department of Homeland Security, made this observation during his keynote speech at the awards dinner held on December 7, during the combined meeting of the IACLEA Southwest Region and the Texas Association of College and University Police Administrators (TACUPA). Nearly 70 campus public safety leaders from 40 institutions attended the combined meeting from December 6-8, 2005, in San Antonio. Chief Robert K. Bratten and the University of Texas Health Science Center at San Antonio Police Department hosted the meeting. Allison’s speech centered on providing a national perspective on campus public safety in a homeland security environment. “Campus public safety is a very critical sector of law enforcement,” Allison said. Campus public safety officials are charged with protecting the 4,000 Title IV institutions of post-secondary education in the U.S., which serve some 15 million students, faculty and staff. Many colleges and universities have laboratories housing sensitive research projects and materials, large stadiums that draw as Accreditation Program Update By John Leonard, Accreditation Coordinator The IACLEA Standards Manual, Standards for Campus Public Safety Departments, is once again available to the IACLEA membership. Cost of the looseleaf formatted manual is $230. Updates to the manual will be provided to the original purchasers for a period of three years, without cost. To order online, simply go to www.iaclea.org and click on “Professional Development and Accreditation” and then the “Accreditation Program Standards Manual.” You can then directly access the publications order form. You can also access the publications order form directly from the “What’s New” column on the right hand margin of IACLEA’s home page. To order by fax, print the publication order form from the Web site and fax it to (860) 5867550. To order by U.S. mail, print the publication order form and mail it to IACLEA, Attn: Publication Order, 342 North Main Street, West Hartford, CT 06117-2507. (Please note: Payment must accompany all publication orders. We regret that we cannot accept purchase orders for publications.) Thank you for your patience and interest. I look forward to working with you as IACLEA continues to develop its Accreditation Program. I can be contacted by phone, (860) 586-7517 Ext. 558, or by email, [email protected]. many as 100,000 fans, and some institutions house nuclear reactors. Following the terrorist attacks, Allison was instrumental in securing federal funding for IACLEA to initiate programs to strengthen campus preparedness. He contacted then IACLEA President Oliver J. Clark of the University of Illinois at Urbana-Champaign and a grant award was established for planning and training programs for campus public safety departments. Progress made by the federal government and campus public safety profession includes: • The $3.5 million DHS grant to IACLEA, which supports WMD Awareness courses throughout the U.S., Incident Command System (ICS) training for command-level staff, development of a Threat & Risk Assessment Tool for campuses, creation of a strategic vision for WMD/campus preparedness training, and development of guides to best practices in campus counterterrorism and strengthened communications with emergency responders. • A National Summit on Campus Public Safety, held in December 2004 in Baltimore, MD, and sponsored by the U.S. Office of Community Oriented Policing Services (COPS). This summit brought together 40 campus public safety leaders and resulted in a recommendation to establish a national center for campus public safety “to support information sharing, policy Continued on page 6 JANUARY/FEBRUARY 2006 / 5 Federal Official Notes Progress in Campus Anti-Terrorism Initiatives Continued from page 5 development, model practices, operations, and research.” • A grant from the COPS Office to IACLEA to support a one-year fellowship to develop a strategic plan and a business plan for the development of a national center for campus public safety. • The appointment of a representative of IACLEA and the International Association of Chiefs of Police’s college and university policing section to the U.S. Department of Justice, Bureau of Justice Assistance’s Counter-Terrorism Training Coordination Working Group. Paul F. Glowacki, police chief at St. Mary’s University in San Antonio, is serving on that working group. • The creation by FBI Director Robert Mueller of a National Security Higher Education Advisory Board. This board, comprised of representatives of twelve major research universities, is tasked with assisting in the protection of federally funded research conducted at these universities. • Authorization by the FBI for a campus public safety official to join the Bureau’s Police Executive Leadership Fellowship program. Recently, the FBI invited IACLEA President Priscilla A. Stevens to become a member of the Director’s Law Enforcement Advisory Group, which is charged with developing a vision for what the FBI should look like in the year 2010. “This is IACLEA STORE NOW OPEN FOR BUSINESS IACLEA Logo Apparel and Accessories Now available to IACLEA members online, http://www.iaclea.org, in the Members Only area. 6 / Campus Law Enforcement Journal a huge step for campus public safety,” he said. While progress has been made, there are still challenges for IACLEA and the campus public safety profession, he noted. The recent suicide bomber incident at Oklahoma University, an incident at Georgia Tech involving hot water bottle bombs, and a recent ABC News Primetime segment critical of campus public safety underscore the need for the profession to continue moving forward. Allison pointed to three future initiatives that will keep the momentum going for campus public safety. The first is IACLEA’s decision to hire a representative to work with federal agencies in Washington, D.C. The second is a “listening session” that IACLEA and campus public safety departments in the Gulf Coast region will be sponsoring in the spring of 2006 to gain insights into lessons learned in the aftermath of Hurricanes Katrina and Rita and the OU and Georgia Tech incidents. The third is the National Summit and the continuing effort to establish a National Center for Campus Public Safety. “IACLEA is to be commended for your hard work and commitment,” he said. Allison challenged IACLEA to become the leading advocate for campus preparedness. “We need you to inform your members today about tomorrow’s challenges,” he said. “We need your vision, commitment, and energy, as individuals and collectively, if we are to succeed in moving the ball forward.” Keep Your Membership Information Up-to-Date! Check it out on the IACLEA Members Only Area Online Directory. Update membership information by completing the Members Only Online Directory Change of Address Form. Update your institutional information by submitting the online Institution Demographic Survey located in the Membership section of the IACLEA Web site, www.iaclea.org American Whistle defense pu last page 10 A ssociation News Connecticut Association of Campus Law Enforcement Administrators Elects Officers Throughout his more than four decades in law enforcement and public safety, Western Connecticut State University Chief of Police Neil McLaughlin Jr. has seen the benefit of professional organizations. He’s been active in such groups during his career and is continuing his involvement to advance security here and on campuses across the state. In December McLaughlin was elected president of the newly formed Connecticut Association of WCSU Chief of Police Neil McLaughlin Jr. and Wesleyan Campus Law Enforcement Admin- University Director of Public Safety Maryann Wiggin talk istrators, and WCSU University Po- during the Connecticut Association of Campus Law lice Sgt. Ron Ferrante was elected Enforcement Administrators’ fall meeting. (WCSU Photo/ Peggy Stewart) treasurer of the organization. The group began meeting two years ago to IACLEA Board of Directors approved it review investigations and security issues during a late November meeting. on campuses in Connecticut. Various “The benefits of professional organimembers, including McLaughlin, Ferrante zations are boundless; the professional and others have worked to organize the development, networking, mentoring, association and to apply for IACLEA affili- and the ability to discuss common probate organization status, McLaughlin ex- lems and solutions help today’s managplained. “There are 38 affiliate or related ers provide the best mix of campus safety chapters throughout the United States, but and security to their communities,” Connecticut has never had a chapter,” McLaughlin said. “I always have McLaughlin said. been proud of my affiliation and particiThe newly organized association’s 42 pation with the International Association members include all four of the Connecti- of Campus Law Enforcement Administracut State University System campuses; tors and the expertise they bring to camUniversity of Connecticut; University of pus law enforcement.” Hartford; Yale, Wesleyan, Quinnipiac and The Connecticut group meets quarterly; Sacred Heart universities; University of most recently, they held their fall meeting New Haven; and a number of commu- in WCSU Alumni Hall. Representatives of nity colleges. IACLEA and the North East College and The association submitted its request Universities Security Association attended to become an IACLEA affiliate, and the and made remarks. IACLEA Associate Di- rector Christopher Blake was supportive of the Connecticut group’s request for affiliate membership in the international organization. In addition to official remarks and a business meeting, each quarterly session includes a professional development segment. The fall meeting focused on “Compliance with the Clery Act,” which requires all postsecondary institutions participating in federal student aid programs to disclose campus crime statistics and security information. Wesleyan University Director of Public Safety Maryann Wiggin said the organization and its development sessions are necessary to advance safety on university campuses across the Nutmeg State. “We need the association to share information, network and work together to problem solve, particularly to solve some of the common issues and problems facing us on our campuses,” Wiggin said. “This organization is a tremendous resource.” McLaughlin knows about the value of the professional organization first-hand. He reactivated and organized the Alabama chapter of IACLEA when he was at Tuskegee University in the 1990s. He was the first African-American elected to the presidency of that group, he said. “Our active participation in this local chapter will further our ability to continue advancing the professionalism of our department, increasing our ability to bring true community policing to the university,” McLaughlin said. JANUARY/FEBRUARY 2006 / 7 A ssociation News November 18-19, 2005 Board Meeting Highlights By Peter J. Berry, CAE, Chief Staff Officer The Board of Directors held its fall meeting November 18-19, 2005 in Hartford, Connecticut. Board Members present were: Priscilla Stevens, Ken Willett, Lisa Sprague, James Bonner, Paul Ominsky, Robert Bratten, Ray Thrower, Steve Rittereiser, Dan Hutt, Jasper Cooke, Steven Healy, Dave Worden, and Marlon Lynch. Staff: Peter Berry, Karen Breseman, Tom Hogarty, Jack Leonard and Christopher Blake. Absent: Jean Luc Mahieu and Phillip Johnson. Guests: John O’Neill, President of Kinetic Media, Dolores Stafford and members of the Accreditation Committee. The following are highlights of that meeting: C. Blake reported that staff has developed an area on the IACLEA Web site directly accessible from the IACLEA Home Page through a new button called “WMD/ Campus Preparedness Tools” where all of the resources, training opportunities and reference materials developed under the homeland security grant will be accessible to campus public safety departments. IACLEA and Gall’s are promoting the endorsed purchasing plan agreement to provide members with discounts on public safety uniforms and equipment. The Gall’s logo has been placed on the IACLEA Home Page with a link to a special Web page announcing details of the purchasing plan and instructions on how members can access the program. A customized Web site to promote the 2006 IACLEA Annual Conference is being developed in cooperation with the Orlando 8 / Campus Law Enforcement Journal The Connecticut Association of Campus Law Enforcement Administrators was approved for recognition as an Affiliate Organization. Convention and Visitors Bureau. It will feature information about housing, registration, attractions, sports and recreation, dining, transportation, maps and more. Sixty-nine sites registered for the November 3 Web seminar at NACUBO on the Threat and Risk Assessment Tools. NACUBO is going to archive the seminar and send a link. IACLEA members and non-members will be able to access this seminar by clicking on the link. NACUBO will be supplying IACLEA with the seminar evaluation forms, which will be made available to the E-Learning Task Force. C. Blake and S. Rittereiser have been working to enhance the relationship between IACLEA and its affiliate and chapter organizations. During the meeting at the Annual Conference in Kansas City, the need was identified to facilitate the exchange of ideas and information. One method is an online survey. The need to organize a workshop at the 2006 Annual Conference for incoming presidents to help them prepare to lead their organizations was also discussed. The focus would be leadership development and effective governance. The Connecticut Association of Campus Law Enforcement Administrators was approved for recognition as an Affiliate Organization. IACLEA has registered 159 WMD Awareness classes on the Web site and 143 have been delivered. There have been 4,724 students trained to date. A new contract with LSU has been signed for an additional 75 classes at a cost of $150,000 with class size reduced to 30 participants. The remainder of the funds originally budgeted for the WMD Awareness courses — $1,000,000 — is being moved to fund the Incident Command training initiative. The WMD Awareness course is undergoing a curriculum update and it is anticipated that deliveries should begin again early in January 2006. The active instructors will receive updated materials and training directly from LSU. A copy of the Campus Preparedness Assessment was given to each board member. The original grant proposal was to produce a training video on how to complete the threat and risk assessment. But the tool is so user-friendly that it does not need a lot of introduction so the Committee decided to expand the video to showcase all of the products made available under the grant. The approximately 10-minute video will be designed to give members and non-members a good overall perspective of what IACLEA is doing with the grant funding to help prepare campus public safety. DVD copies will be sent to non-members and the program will run on the Web site. Kinetic Media in Glastonbury, Connecticut, is under contract with IACLEA to produce the brief but informative video. The rough cut of the ICS training portion of the video was done in early October. John O’Neill, president of Kinetic Media, preContinued on page 9 November 18-19, 2005 Board Meeting Highlights Continued from page 8 viewed the ICS portion for the Board, discussed the script and the concept for the finished product, which will use a fastpaced documentary style and a variety of production techniques. The board discussed who the target audience for the video will be: IACLEA members vs. nonmembers, administrators, etc. who may not be familiar with ICS. S. Healy cautioned that since the audience would be both sworn and non-sworn, they should be careful to use campus language, not municipal language such as facilities/physical plant instead of public works, and not to emphasize police/law enforcement but use campus public safety. The projected video completion date is spring 2006. The centerpiece of the Best Practices subcommittee’s work — the model EOP and related Emergency Support Functions (ESFs) — has been produced by IACLEA Research Analyst Anthony Vitale. This model will be made available to campus public safety departments as a guide to developing their own plan. Vitale is also working on a synopsis of the stadium security plan used by the University of Florida to serve as a resource to departments. The EOP will include a guide to appropriate campus responses to changes in the national threat alert level. A best practices guide to campus counter-terrorism, which will include the EOP, the stadium security plan, a summary of other best practices and a document listing reference resources and model plans, is also being developed. The subcommittee is now reviewing these work products. The Enhanced Communications with Emergency Responders subcommittee heard presentations from the following subject matter experts: Cecil Ware, National Emergency Response and Rescue Training Center; James L. Moore, Director of Public Safety, Drexel University; Eugene C. Janda, Deputy Chief of Fire and Emergency Services, University of Pennsylvania; Adam Garcia, Chief of Police, University of Nevada-Reno; Harald Pietz, Centers for Disease Control and Prevention; Chuck Cannarella, Atlanta-Fulton County Emergency Management Agency; and Robert F. Lang, Director of Homeland Security, Georgia Tech University. IACLEA staff has developed several model Mutual Aid Agreements and IACLEA staff has developed several model Mutual Aid Agreements and Memoranda of Understanding to serve as guides for campus departments and local and state emergency response agencies. Memoranda of Understanding to serve as guides for campus departments and local and state emergency response agencies. Recommendations from experts centered on developing a community approach to emergency response, establishing mutual aid agreements, communications equipment interoperability and standards, federal training standards and guidelines (NIMS), meeting with local health departments or health districts to learn about public health emergency protocols and training, and planning and training with other emergency response agencies. Vitale has collected and analyzed research on communications. This research and the information gained at the workshop will be used to develop a recommendations guide for enhancing communications among campus public safety agencies and federal, state and local emergency response agencies. The guide should take six to eight weeks to complete and will then be sent to the subcommittee for review and revision. The Strategic Planning Subcommittee held a facilitated focus group meeting on September 8-9, 2005 in Washington, D.C. to gain in-depth feedback on WMD/campus preparedness training needs and resources from a broad cross-section representing various types of institutions, ranging from large public to small private and including sworn and non-sworn departments. The focus group report will be integrated into a strategic vision for campus WMD/domestic preparedness training document that has been under development since the spring of 2005. The subcommittee is scheduled to review the vision document and focus group report. There were 70 applicants for the first Incident Command System Training held in Virginia in October. C. Blake said that all subcommittee work products will be ready for the board to review and approve at the spring 2006 meeting. IACLEA has received authorization to transfer $25,000 of the grant to hold a workshop in the Gulf Coast area focusing on lessons learned from Hurricane Katrina. There were 70 applicants for the first Incident Command System Training held in Virginia in October. Staff reduced the pool to 55 and then the committee chose 27 to attend. The goal is to have up to one-half of the participants of each ICS training course come from outside campus public safety. On June 28, President-Elect S. Healy and P. Berry met with Tim Quinn and Cindy Pappas from the COPS office and Jeff Allison regarding the National Center for Campus Public Safety and grant funding for establishing the center. That meeting was important to lay the groundwork for the $181,000 grant for the fellowship that IACLEA has received. On July 14, Healy participated in a conference call with the COPS office regarding the grant program. On July 9, he co-presented with Jeff Allison and Rusty Russell, VMC, for the Homeland Security for Campus Executives pilot program at the NACUBO National Conference in Baltimore, Maryland. On August 10, Healy met with P. Berry, D. Stafford and Pamela Hayes in Washington, D.C. to finalize arrangements for the IACLEA 50th Anniversary Corporate Sponsorship Program. On August 10 -12, he represented IACLEA as a member of the Department of Education’s Review Group for the Higher Education Center for Alcohol, Drug and Other Violence Prevention. In October, Healy participated in a conference call with Accreditation Committee member Aaron Graves and CALEA commissioner Patrick Oliver to discuss the IACLEA Accreditation Program. He presented Clery Act training for New York City colleges and universities. He also participated in the first conference call of the Security Technologies Task Force. In compliance with the board policy that all work groups be examined at the fall board meeting to determine the neContinued on page 10 JANUARY/FEBRUARY 2006 / 9 November 18-19, 2005 Board Meeting Highlights Continued from page 9 cessity to continue the committee/task force into the next fiscal year, S. Healy led a discussion of the work groups with comments from the board liaisons. S. Rittereiser told the board that the Executive Institute Advisory Group needs to exist. John King has become the chair this year, replacing Bruce McBride. The 4th session was just completed at Princeton University with S. Healy as the host. The report received from J. King recommends lengthening the next session to at least 3 ½ days after a review of the budget. He also suggests a survey of the membership to determine what they see as important content and the projected demand over the next three years. The list of potential presenters needs to be expanded. The location of the next session will be in the southeast. The E-Learning and Domestic Preparedness committees and their progress had already been discussed in-depth earlier in the meeting and there was no further discussion. An in-depth discussion of the 50th Anniversary Committee was post- IACLEA needs to consider whether it needs a public relations person to respond to media requests and write press releases. poned until chair Dolores Stafford joined the board later in the afternoon. Dolores Stafford presented a chart detailing the duties of the IACLEA Government Relations Committee and the IACLEA Director of Government and External Affairs. Both will need to communicate but not work on the same things. A Director of Government and External Affairs Search Committee Evaluation Form has been drafted. The board agreed on the tasks of the timeline and the date changes as presented by Stafford with the goal of having the director start work prior to the 2006 Annual Conference. The committee will develop a plan for advertising the job. D. Stafford outlined the goals and committee composition of the 50th Anniversary Committee. One goal is to raise PU for MITI pu last issue page 10 $200,000 through the Corporate Sponsorship Program. S. Healy recommends appointing a small team to fundraise. Stafford will forward a list of vendors to the board members so that they can sign up to contact any vendor they know personally. Everyone needs to fully understand the program before reaching out to vendors. Form letters, brochures, etc. will be available so that IACLEA presents a consistent effort. The motion by S. Rittereiser and seconded by D. Hutt to approve the recommendation of the 50th Anniversary Committee as presented was approved. IACLEA received a letter dated September 19, 2005 from Cynthia Pappas of the COPS office confirming that IACLEA has received a grant in the amount of $181,340. This will fund a part-time person to develop a strategic and business plan for a national center. A Search Committee has been appointed and needs to move quickly due to the time constraints of the grant. S. Healy will chair with members D. Worden, P. Stevens, James Perrotti of Yale University and Linda Langford. There will be an advisory board of 12-15 people and will have more people from outside of IACLEA. IACLEA needs to consider whether it needs a public relations person to respond to media requests and write press releases. L. Sprague responded that although she agreed with what had been said a budget would need to be considered. This was a part of the strategic plan and there is a process that the Board needs to follow. K. Willett added that it is the responsibility of the president to act as a spokesperson to the public, press, etc. S. Rittereiser suggested that the CSO and President continue to issue the statements, as needed. S. Rittereiser presented a status report on the Bureau of Justice Statistics survey last completed in 1995 saying that 400 out of 4,000 institutions have not responded. Brian Reeves of BJS would like to take one more shot at the 400 before the end of this year and then they will compile and publish the results. At the 2006 Annual Conference, there will be a split opening session with a proContinued on page 11 10 / Campus Law Enforcement Journal November 18-19, 2005 Board Meeting Highlights Continued from page 10 gram presented by Disney and the business meeting moved to Monday. P. Berry cautioned the board not to schedule too many evening programs/activities. Only one night with scheduled conference programming has been planned. The goal is to have Sunday and Monday evenings free for the delegates. On the evening of opening day, the host social event will be at the hotel instead of the host’s campus with the Silent Auction to follow. R. Thrower added that post-conference either Tuesday afternoon or Wednesday afternoon, a half-day behindthe-scenes tour of Disney security would be available to conference attendees for a fee of $99. Several board members protested the price but were told that Disney would not discount the tour but had discounted the general session on quality service, Disney style. IACLEA was notified by letter from Barbara Wisniewski Biehn, Acting Director, Training Division, Office of State and Local Government Coordination and Preparedness, that the application for a CERT grant had not been approved. There was agreement on the concept of mobile model city units for ICS training and the Domestic Preparedness Committee was asked to develop a working plan and budget to be submitted to the board. Chair D. Stafford and the Accreditation Committee were present to discuss the status of the IACLEA Accreditation Program with the board. Stafford reported that she had attended a meeting in Pennsylvania of AccredNet — a loose collection of state organizations that meets once a year to talk about state programs. The meeting was beneficial in that it gave an opportunity to hear what states are doing about accreditation. Stafford said the committee wants to go into negotiations with CALEA in good faith, keeping in mind the best interests of IACLEA. IACLEA needs to be very clear about what it wants so that there are no changes later. J. Leonard added that the most troublesome change is the plan to limit the use of the standards to 99 core standards affecting life, health, and safety issues. The committee felt that it was important to have a broader range of stan- dards because non-sworn departments cannot go onto full CALEA accreditation. Stafford said that IACLEA must negotiate from the viewpoint that it has some non-negotiable items that it needs and that we are willing to pay a fair price to compensate CALEA for their work. Committee member Scott Shelton added that IACLEA is going in from the position of independence and strength. We have to be prepared to go forward without any assistance from CALEA. There was agreement to accept the Accreditation Committee’s plan to move forward with negotiations with CALEA. P. Berry recommended that the board give Stafford the autonomy to choose her own negotiating team and to discuss with other state organizations their rationale for continuing to use the standards. The board agreed. R. Thrower has been negotiating with Gall’s to host the spring 2006 board meeting in Lexington, Kentucky. The meeting would include a tour of the Gall’s facility and a presentation by Gall’s, with Gall’s paying a portion of the cost of the meeting. Historical Law Enforcement Items Wanted By Fred Behr, Chair of the Media and Conference Displays 50th Anniversary Committee In 2008, IACLEA will be celebrating our 50th Anniversary at the Annual Conference in Hartford, Connecticut. The Media and Conference Displays Committee is planning to provide a historical look at the progress of IACLEA and a mini-museum containing a historical look at campus law enforcement in general. We will assemble the history of IACLEA including a year by year look at the Association, conference site information, significant events impacting campus law enforcement, the evolution of membership services offered as well as items produced by IACLEA for their members. The mini-museum will contain “tools of the trade” used in campus law enFred Behr Ben Gollotti John Pack David Reagan forcement such as old uniforms, time clocks, leather gear, hats, badges, flashlights, watchman’s ring of keys, old photos of patrol cars, motorcycle units, saps, billie clubs, handcuffs, etc. (sorry, no firearms) — virtually any item that depicts the origins of campus law enforcement from 1958 (or earlier) up to the technology we use today. If you have items that you feel fit the spirit of this venture and are willing to loan the items to the museum, please contact one of the committee members listed below. We would like the items by January 1, 2008 to begin setting up the museum. They will be returned promptly after the conference in Hartford. [email protected] [email protected] [email protected] [email protected] (507) (215) (612) (972) 646-3636 895-1550 330-1644 860-4191 The success of the museum depends on membership support. I hope we can count on you! JANUARY/FEBRUARY 2006 / 11 Fourth Executive Development Institute Hosted by Princeton University November 13-16, 2005 12 / Campus Law Enforcement Journal M In Memoriam ember News Florida State University Names New Chief of Police David L. Perry, deputy director of police operations at Clemson University, has been appointed chief of police at Florida State University. Perry will be only the third chief in the FSU department’s 45-year history. He was selected after a national search for a chief to succeed Carey Drayton, who resigned in September. “David Perry is highly respected in law enforcement circles, and he had all the qualities we were looking for in a chief,” said Paul Strouts, associate vice president of finance and administration at FSU. “He is a strong leader with experience in the university environment. He is an advocate for students and is known for his professionalism in working with the public and all the constituents of a campus community.” As FSU’s police chief, Perry, 34, will oversee a department with 61 sworn officers and 27 support staffers and an operating budget of $5 million. He assumes his new position in February 2006. “I’m extremely excited to be joining the FSU community,” Perry said. “It’s a good fit and a wonderful career opportunity. My family and I are looking forward to a positive move in the new year.” As deputy director of police operations at Clemson in Clemson, S.C., Perry is responsible for special operations within the department, including all sporting event security, concerts and other large-venue events. Among other duties, he develops, plans and conducts training and employee development activities for department personnel and has oversight of 45 employees in the Auxiliary Student Patrol. He has held that position since June 2003. Perry also serves as an instructor of criminal justice at Albany Technical College in Albany, Ga., and an adjunct instructor of criminal justice at Tri County Technical College in Pendleton, S.C., providing online instruction in criminal procedure, constitutional law and other subjects. He previously served as director of public safety and chief of police for Albany State University in Albany, Ga., from 1997 until 2003. In that capacity, he formulated policies and regulations governing activities of the department, coordinated all security for sporting events, concerts and large events, and had oversight over department expenditures. Before that, he worked as an investigator for the Albany-Dougherty Drug Unit from 1994 to 1997. He began his career as a police officer for the Albany Police Department, where he worked from 1993 to 1994. Perry earned a bachelor’s degree in criminal justice from Albany State College in 1993 and a master’s of public administration from Albany State University in 2002. He is a member of the International Association of Campus Law Enforcement Administrators; the International Association of Chiefs of Police; the National Association of Student Personnel Administrators; the National Organization of Black Law Enforcement Executives; and the South Carolina Law Enforcement Administrators Association. Douglas Bailey Vanderbilt University police officer Douglas Bailey was killed in an automobile accident December 14, 2005. Bailey, 49, died after losing control of his vehicle while driving to work. “He was on Interstate 24 westbound making the connection to I-440 westbound when he lost control of the vehicle on the slick surface and hit a tree,” said Marlon Lynch, assistant police chief at Vanderbilt. Bailey had been with VUPD since August 2002. “He was extremely well liked,” Lynch said. “He always had a smile for you, and was a model for new officers that came in.” Bailey is survived by his wife, Carol Bailey, and his parents. Funeral services were December 18 with burial at Mapleview Cemetery in Smyrna, Tennessee. About 100 people attended a memorial service held at Vanderbilt’s Benton Chapel on December 20. The Douglas Bailey Memorial Fund has been established at AmSouth Bank. All money will go to his family to help cover costs related to the funeral and other expenses. Anyone wishing to donate can do so at any branch of AmSouth Bank. Contact Marlon Lynch, assistant police chief at Vanderbilt University, for more information. Cy Abdo On Saturday, November 26, 2005, Cy Abdo, retired Chief of Police/Director of Public Safety, Lansing Community College Police Department and longtime IACLEA member, passed away from an apparent heart attack. Abdo was born July 15, 1942 in Toledo, Ohio. A graduate of Northwood University, he worked for the Lansing Police Department for eight years, and retired from Lansing Community College public safety as director. He served in the U.S. Navy on a submarine for seven years and was also a Vietnam veteran. Funeral services were held November 29 at EstesLeadley Greater Lansing Chapel. Interment followed in Dimondale Cemetery. The family has requested that memorial contributions be made to the charity of one’s choice or the American Heart Association. JANUARY/FEBRUARY 2006 / 13 M ember News New Members – November/December Institutional Membership Acadia University Don Holmesdale Alabama at Birmingham, University of Jimmy L. Nordan Baker College of Muskegon Jesus J.R. Rosales Boston University Robert E. Molloy Bowie State University John Thompson Brenau University Pamela D. Anyanwu Butler Community College Miles Erpelding California State University at Chico Leslie J. Deniz Cecil Community College William F. Woolston Cedar Crest College Mark A. Vitalos Columbus State University Jason Youngblood Cornell University Curtis Ostrander Dallas Baptist University Don Kabetzke Daniel Webster College Jamie J. Provencher Eckerd College Sylvia Chillcott Endicott College Rick Gilbert Fisk University Jacqueline Y. Bumpas Fresno Pacific University Gary L. Mejia Gadsden State Community College Sam W. Ledbetter Grant Police Department Bill Roberts 14 / Campus Law Enforcement Journal Indiana University/ Purdue University-Indianapolis Paul Norris King College Benny L. Berry, Jr. LaSalle University Arthur Grover Long Island University – C.W. Post Campus Dianna M. Pennetti Marygrove College Horace Dandridge Mohawk College Alan Hayward Morton College Leonard S. Rutk New College of Florida Wesley K. Walker North Dakota State University Virgil Mueller North Lake College Chris Drake Northeastern Illinois University James C. Lyon, Jr. Ocean County College Katie Grofik Ottawa, University of Claude Giroux Pima County Community College Barbara J. Harris Salisbury University Edwin L. Lashley San Juan College Billy G. Newton Springfield Technical Community College Shawn Bavieri Southeastern Louisiana University Michael L. Prescott St. Thomas, University of Daryl M. Bissett Texas Health Center – Tyler, University of Robert Cromley Texas Southern University Thaddeus Seals Virginia, University of Michael A. Gibson Weatherford College Paul Stone Wisconsin at River Falls, University of Mark Kimball Worcester Polytechnic Institute Cheryl Martunas York Technical College Michael T. Turney Professional Membership Adelphi University Eugene Palma American University Robert Bauer Borough of Manhattan Community College – City University of New York Scott Anderson Glenville McLarty Mir Mohiuddin College Misericordia Robert Cragle Concordia University Michael Mulso Cornell University Kathy R. Zoner Delaware State University Stephanie Smith Georgia State University Anthony Coleman Gonzaga University Robert Cepeda Illinois Institute of Technology Michael Gardiner Heidi Green Continued on page 15 New Members M Continued from page 14 ember News Oliver J. Clark Honored at Retirement Reception Praise and affection for Oliver J. “OJ” Clark flowed freely at a retirement reception in his honor December 15 at the University of Illinois at Urbana-Champaign. Chief Clark retired in December after 10 years as chief of police and executive director of public safety at UIUC. About 120 people attended the reception at the Illini Union, including a friend who flew in from California, Champaign Mayor Gerald Schweighart, Urbana Police Chief Eddie Adair, and colleagues from area law enforcement agencies. UIUC Chancellor Richard Herman saluted Clark for his integrity and leadership, calling the department he shaped “outstanding.” Dr. Herman cited Chief Clark’s work after 9/11 with the International Association of Campus Law Enforcement Administrators (IACLEA), noting that Chief Clark gained international stature for his role in ensuring that “the citadels of free thought, our universities, are free of fear” in an age of terrorism. “Your legacy with us is as secure as the campus you served so proudly, so well,” Chancellor Herman told Chief Clark. He also thanked the chief’s wife, Dorleen, for giving up time with her husband when duty called. Chief Adair joked that “had it not been for me,” Chief Clark might not be at the university, as Chief Adair had contributed to the selection of Chief Clark in 1995. He described his friend as “extremely capable” and easy to work with. “He is truly a credit to law enforcement,” Chief Adair concluded. UIUC Assistant Chief of Police Kris Fitzpatrick read a letter from the local FBI office, thanking Chief Clark “for your commitment to serving the nation’s colleges” at a time they have become potential targets for attack. “Thank you for educating us to the critical role that campus police play,” the letter said. “You have been unflagging in your advocacy.” Chief Fitzpatrick recalled Chief Clark’s arrival in 1995. “OJ has always been about teams,” she said, which explained the strength of community-based policing Chief Clark instituted at UIUC, and the national and international recognition given the department. “He never gave up on how good we could be,” she said. Chief Clark accepted several gifts, including a wristwatch, cheesecake, green visor and tokens for the legal “one-armed bandit” in his basement. He thanked Chancellor Herman for his “unwavering support,” and stressed his pride in “working as one team to reach many goals” as chief. He called his tenure a privilege he found personally and professionally rewarding. Touched by the sendoff, Chief Clark said he was excited to cross “new horizons” in retirement. “Finding things to do is not going to be an issue,” he said, ticking off a list of planned activities including work for Louisiana State University, Western Illinois University and IACLEA. One focus of his new work will be to prepare instructors to train police with anti-terrorism tactics. He and his wife will continue to live in Champaign-Urbana. Johnson & Wales University Harvey DuPerry Darrell Johnston John Sexton Long Island University – C.W. Post Campus Paul Rapess Marquette University Paul Mascari Maryland, University of Jason Volk Massachusetts – Lowell, University of Steven Eramo Linda M. Thomas Massachusetts Institute of Technology Thomas W. Komola Missouri State University Susie Wecker Nevada – Las Vegas, University of Soila G. McKay Nevada – Reno, University of Adam Garcia Ottawa, University of Steve Bernique Point Loma Nazarene University George Hickman Quincy University Steve Patterson Roanoke College John S. Grisetti Rutgers, The State University Stephen J. Molinelli St. Cloud State University Jennifer Furan St. Thomas, University of Wells Farnham Toronto, University of Steve Cox Mark Prance Affiliate Membership New York State Police Thomas P. Kelly, Jr. Retired Membership Gary McCormack Terry Roebuck Supporting Membership IPC Command Systems Inc. Lisa Wrigley JANUARY/FEBRUARY 2006 / 15 Valencia Community College Welcomes IACLEA The 2006 IACLEA Conference and Exposition will be held at Disney’s Coronado Springs Resort, June 2427. Located in the heart of Central Florida, Valencia Community College will serve as the host for this event and is honored to be the first community college to serve IACLEA in this role. Recognized as an innovative leader in higher education with a national reputation for teaching excellence, Valencia faculty and staff are dedicated to making this year’s conference experience memorable. Left to right: Officer Derrick Hilton, Keith Mizelle, Collegewide Access Control Administrator and Security Manager for Valencia Community College and president of the Florida Association of Campus Safety and Security Administrators, and Officer Pete Rivera. Valencia Community College With four campuses and two centers in the Orlando area, Valencia is a publicly supported, comprehensive community college that continually identifies and addresses the needs of the communities it serves. As the second largest of Florida’s 28 community colleges, Valencia serves nearly 60,000 students a year. In 2005, Valencia awarded more than 4,600 degrees and certificates and currently ranks first in the nation in the total number of associate’s degrees awarded. Valencia’s Criminal Justice Programs As the population of Florida increases, the need for qualified law enforcement and correctional officers must correspondingly increase. In Florida, those who choose to enter criminal justice as a career field must successfully complete a training program mandated by the State. Valencia’s Crimi16 / Campus Law Enforcement Journal nal Justice Institute — one of the oldest and most recognized criminal justice academies in the state — is designed to provide the best possible education for students preparing for challenging careers in law enforcement, corrections, private/ industry security, and other criminal justice fields. Valencia currently offers the following training programs: Correctional Officer, Law Enforcement Officer, Crossover: Corrections to Law Enforcement, and Auxiliary Law Enforcement Officer. These programs offer a broad background in the history and philosophy of criminal justice; the organization, management and operation of modern criminal agencies; the social, psychological, and cultural aspects of society; and the laws impacting criminal justice functions. Programs afford ex- tensive training in communications, human interaction, first aid, defensive tactics, use of weapons, investigations, and tactical applications. The Criminal Justice Institute also conducts advanced and specialized training for certified law enforcement and correctional officers throughout Central Florida. Upon successful completion of law enforcement or correctional officer training, the State of Florida requires passage of a certification examination prior to being eligible for employment. Valencia’s Security Department Valencia Community College is dedicated not only to the advancement of knowledge and learning but also has a concern for the development of responsible personal and safety conduct. Valencia’s Security Department provides a full range of services including crime prevention services, traffic/parking enforcement, and assisting in crowd control for special events. The department maintains a close liaison with local, state and federal law enforcement agencies in implementing and coordinating campus security operations. Valencia’s Security Department is committed to supporting the educational mission of the college. This is accomplished by offering a maximum personal safety program, which serves to enhance the Continued on page 18 JANUARY/FEBRUARY 2006 / 17 Valencia Community College – IACLEA Partnership Continued from page 16 quality of life for all members of the college’s learning centered environment. • Emergency Evacuations Procedures Jurisdiction, Structure and Authority The Valencia Security Department is organized as a department of 90 security officers under the auspices of the Office of the Vice President for Administrative Services. All officers are trained and licensed under the State of Florida Statutes Chapter 493 and receive in-service training in the following areas: • CPR – all full-time career service employees are certified Valencia’s security operations are supplemented with local law enforcement officers who are contracted for specific hours and locations. The Security Department is overseen by a Director of Safety and Security/Risk Manager with college-wide authority. This individual is responsible for the direction and supervision of all security personnel. • First Aid – all full-time career service employees are certified fun. Orlando is full of exciting things to see and do. Enjoy the area’s endless premier shopping or sit down to a fine culinary surprise. For something a little more exciting, there are world-class attractions that put Orlando on the map. The city is also home to challenging golf courses, exciting nightlife, and rejuvenating spa experiences. Whatever your desire, Orlando offers the perfect escape. For more detailed area information visit www.orlandoinfo.com. Please come and join your colleagues from around the world for rich dialogue, a valuable exchange of resources, and a memorable trip. We look forward to welcoming you in Orlando! • Weapons of Mass Destruction (WMD) Welcome to Central Florida After the conference day is over, it is time to explore Central Florida and have some • AED-certified Commencement at Valencia (VCC President is featured in the photo.) Our Winter Park Campus – situated in a bedroom community outside Orlando. Campus population is about 6,000. Degree and non-degree programs are offered as well as CEU programs. Commencement for Disney Institute of Culinary Arts. The building is housed on the West Campus of Valencia and is a co-ventured program. East Campus interior of the library building. West Campus library building. Grand mall area at East Campus. The exterior of the library is featured in the photo. 18 / Campus Law Enforcement Journal NIMS/ICS Instructor Training Program Complete, Instructors Are Ready to Roll By Robert Mueck, IACLEA ICS Trainer Incident Command Course now available. Learn an “All Hazards” approach to handle incidents on your campus. One of your officers is asStudents of this course sisting federal agents in should consist of superviserving a warrant. Out of sory and executive personcuriosity, you drive toward nel from multi-disciplinary the scene to see what is and multi-jurisdictional happening. To your horror, emergency response deyou hear your officer yell partments from campuses into the radio, “I have shots and surrounding communifired! Officer needs help!” ties. What do you do next? In addition to focusing Where do you put your on campus public safety, people? How do you the program provides the evacuate citizens from the Photos by Rosemary Naughton, Chief of Campus Police, Worcester State non-public safety elements area? What will you do to College of the campus or municistabilize the scene? Who do pality with a working you call for help? ment of Homeland Security to enhance knowledge of the National Incident ManSound like a bad day? Thankfully, this campus preparedness for a terrorist event. agement System. This course trains paris only a table-top exercise that deals with Now that the class is over and the in- ticipants in the application of both the handling critical incidents. But make no structors are certified, they are ready to Incident Command and Unified Command mistake; the participants are as over- teach. In a unique approach to this effort, Systems. Its a multi-disciplinary approach whelmed as can be expected. The table- IACLEA has developed two permanent to incident management is certified by top exercise allows participants to expe- training sites at the University of Nevada, the U.S. Office of Domestic Preparedness rience high-stress decision making in a Las Vegas, and the University of Mary- as conforming to the National Incident crisis and learn the tasks needed to handle land, College Park. Management System. them. In the classroom instruction portion of The simulation-based training is a naSixteen members of IACLEA spent two tionally recognized program designed to this course, participants will learn reweeks in Lansdowne, Virginia at the Na- standardize the response of campus po- sponse stage strategies, application of the tional Conference Center with BowMac lice and security, and their mutual aid Incident Command System and of the Educational Services, Inc. In that time, partners, to all types of serious incidents. National Incident Management System. BowMac took them through an intensive This training presents all stages of the Case studies reviewed in the course proCritical Incident Management train-the- National Incident Management System vide an in-depth examination of past retrainer program. (NIMS) prevention, preparedness, re- sponse strategies in major events. In the The training program is supported by sponse, recovery and mitigation, using the simulation exercise, participants receive Continued on page 20 a grant to IACLEA from the U.S. Depart- dynamic style of this hands-on course. JANUARY/FEBRUARY 2006 / 19 NIMS/ICS Instructor Training Program Complete, Instructors Are Ready to Roll Continued from page 19 hands-on experience in the response stage as well as incident management using ICS. Participants practice the three phases of the Response Stage (crisis, scene management, and executive). The true advantage of Simulation Based Training is that it provides a realistic experience for students to refer to when responding to critical incidents. It brings the classroom instruction to life, which provides a working knowledge of the subject matter. For over 20 years, BowMac has used this method of training to provide first responder, supervisory, and administrative personnel with a first-hand application of lessons learned in the classroom. It is valuable for those considered traditional responders — police, fire and EMS disciplines — as well as for those considered non-traditional responders but who will inevitably be involved in the response stage (i.e., elected and appointed officials, 20 / Campus Law Enforcement Journal university administrators, public health, facility management, etc.). The first four training dates have been announced. The University of Nevada, Las Vegas dates are January 11-13, 2006, and January 23-25, 2006. The University of Maryland, College Park dates are February 7-9, 2006, and February 21-23, 2006. There is no fee for this training. Students or their departments are respon- sible for transportation and lodging costs, if applicable. Registration and further information can be obtained by checking the IACLEA Web site. Remember, the new instructors are anxiously waiting to teach this vital information, so register as soon as possible. The new instructors also want to thank the members of BowMac who provided this outstanding training: Vinnie Faggiano, John McNall, and Barbara Harris. Thank you for an outstanding class. And from all of us… “Tally Ho!” About the Author Robert Mueck is a lieutenant in the University of Maryland Department of Public Safety. Bob was one of 16 Incident Command trainers who went through the first-ever ICS train-thetrainer course and is now certified to teach the three-day course. Examining Campus Crime at American Colleges and Universities By Giuseppe M. Fazari, Ph.D. Introduction A number of high profile crimes committed on college campuses during the 1980s put to rest the traditional perception of post-secondary institutions as safe havens. As a result of burgeoning public concern, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act was enacted to publicize information pertaining to the criminal activity occurring on American college campuses. The Clery Act generally requires that each college and university participating in federal student aid programs “…prepare, publish and distribute…” to current and prospective students and employees upon request an annual campus crime report. The benefit of such legislation is that, prior to the law’s enactment, few administrations compiled statistical data with regard to campus crime, and less than five percent submitted the crime data to the Federal Bureau of Investigation (Jacobs and Bayen 2001). One of the primary objectives of the Clery Act is to ensure that students and employees of institutions of higher education are aware of the policies and procedures in preventing and reporting crime on their campus (U.S. Department of Education 2001). Fisher and others (1998) claimed, “research into student victimization is still in the infancy stages of scholarly development and thus has many theoretical and empirical gaps.” Indeed, a review of the literature showed few methods practiced by campus law enforcement administrators in extensively analyzing crime data; while crime data is A number of high profile crimes committed on college campuses during the 1980s put to rest the traditional perception of postsecondary institutions as safe havens. justifiably disseminated to the public, there remains two unanswered questions. First, apart from the raw data, what other related factors should administrators collect in examining campus crime occurrences? Second, what process should administrators implement to forecast, recommend, monitor, and evaluate policies and procedures aimed at reducing victimizations of a particular nature or group? The purpose of the following methodology is to provide administrators with a research design, which examines campus crime trends, measures the correlation and impact of victimization among campus groups, and incorporates a policy and procedure paradigm to assess strategies in reducing the crime rate. Without such analysis, university administrations can only superficially address victimization at best and, at worst, fail to integrate preventative approaches altogether (Lively 1998; Sloan 1994; Seng 1996). More simply, annual data reported, tabulated, and promulgated to the wider community is limited without further analysis and does little to benefit administrators in addressing their particular crime trends. Mustaine and Tewksbury (1998) found that scholars have addressed the predictors and consequences of campus crime on undergraduate populations, however only through single variable correlates. Fisher and associates (1998) found that previous research lacks “theoretical grounding” and has often attempted to explain victimizations with unrefined crime data. Conclusions, therefore, should be drawn from multivariate data that is inclusive of raw data. Analysis should include factors such as victim demography, ecology, victim/offender activity, experiences, and perceptions. Recommendations based on multivariable associations are more beneficial than univariable methods in that they pinpoint the rate of campus crime in addition to equally important behavior patterns, lifestyle issues, and environmental factors that may be contributing to the problem (Cohen and Felson 1979; Hindelang et al. 1978). The described method is specifically useful in that it unifies various theories, policy, and practice of higher education administration as it relates to the study of criminology. Together, this framework demonstrates the efficacy of synthesizing multiple approaches in examining campus crime. Research Design Figure 1 illustrates each research module comprising the design. The on-campus crime problem serves as the criterion for the ex ante part of the model and as a predictor for the ex post facto segment of the design. The ex ante portion of the research delineates the causes of on-campus victimization among the campus group. For instance, the research for this Continued on page 22 JANUARY/FEBRUARY 2006 / 21 Examining Campus Crime at American Colleges and Universities Continued from page 21 Figure 1. Research Design Model Cause – Determinants (Independent Variable) - Phenomenon (Dependent/ 2nd Order Independent Variable) Demography Routine Activities Ecology Lifestyle Effects – Consequences (2nd Order Dependent Variable) Perceptions: - Perceived Risk and Fear - Perception of Prevention and Deterrence - Satisfaction with the College Campus Experience On-Campus Victimization Policy, Practice, and Theoretical Implications The results of the above-mentioned are utilized to formulate future policy and practice and inform established theories and models. Problem Centered Policy Analysis (Dunn 1994) Retrospective Analysis Problem Performance Evaluation Forecasting Problem Structuring Problem Finding Policy Outcomes Prospective Analysis Problem Structuring Policy Problem Problem Structuring Policy Futures Problem Solving Problem Structuring Monitoring Policy Actions Recommendations Continued on page 23 22 / Campus Law Enforcement Journal Examining Campus Crime at American Colleges and Universities Continued from page 22 study examined the causes of theft victimization among undergraduate students. The predictor variables for the ex ante portion of the design included the victim’s demographic characteristics, routine activities, university ecology, and collegiate lifestyle. The ex post facto aspect explains the consequences of this on-campus victimization. The criterion for the ex post facto module included perception measured through their perceived risk and fear of on-campus crimes, perceptions of institutional effectiveness in preventing and deterring on-campus crime, and satisfaction with their college campus experience. Finally, individually and jointly, these former two segments are used to substantiate and refute previous research, thereby providing the institution with policy and practice implications. As university officials establish policy on the basis of these results, they will be able to monitor its development through the problem-centered analysis noted by Dunn (1994). Together, the results allow for the reformulation of the hypotheses and inform future research of how these findings can be infused into the policy analysis framework. The interconnections of the problem are brought to bear in an integrative policy analysis. Dunn (1994) stated that integrated analysis is “…continuous, iterative, and unlimited…” and “…has all the methodological advantages of prospective and retrospective analysis but none of their weaknesses.” The “within” and “conditional college effects” concepts noted by Pascarella and Terenzini (1991) were integrated into the data results to articulate the impact of a victimization experience on undergraduate students. The within college effects refer to the influence that different college experiences (on-campus victimization or non-victimization) have on undergraduate outcomes (perceptions). Conditional effects examine the impact of similar experiences on different undergraduate groups (such as gender, on-campus residential status, enrollment status, etc.) outcomes. Figures 2 and 3 illustrate these effects. Data Collection Disparities in classification systems, regional settings, population, and depart- The data collection was conducted through the distribution of a survey. This research employed a proportionate stratified sampling procedure to select undergraduate students mental proceedings challenge and continue to defy administrative efforts in examining and reaching a comprehensive understanding of the campus crime problem. Research has suggested that campus crime, much like other societal crime, requires in-depth analysis in order to furnish accurate results. In light of these findings, this research applied the said method as a case study analysis. The data collection was conducted through the distribution of a survey. This research employed a proportionate stratified sampling procedure to select undergraduate students. The focus of the research was an undergraduate population primarily for two reasons. First, the Clery Act was principally enacted over concerns about the safety and security of college students. Second, students in American colleges and universities outnumber faculty and staff by a ratio of six to one (Sloan et al. 1997). The specific victimization analyzed was on-campus theft. Several scholars have shown that theft victimizations are the most prevalent crime on college campuses (Fisher, Lu, and Sloan 1998; Sloan 1994; Lively 1998; Seng 1996; Sloan, Fisher, and Wilkins 1996). The percentage of all undergraduates enrolled in each of the colleges was the variable used for stratification. For instance, 45 percent of the undergraduate population is enrolled in the College of Arts and Science; consequently, 13 Arts and Science program areas/courses, comprising approximately 45 percent of the 29 program areas/courses to be selected, were randomly drawn. Table 1 demonstrates the distribution of program areas/courses selected based on the percentage of all undergraduates enrolled in the specified colleges. Due to its comparatively small undergraduate enrollment, School of Theology program areas/courses were eliminated from selection. The remaining five colleges comprised the following: Arts and Science, 42 programs of study; Business, 13 programs; Education, 4 programs; Nursing, 1 program; and Diplomacy, 1 program. Thirteen program areas were randomly selected from the College of Arts and Science; 8 from Business; and 5 from Education (1 program was selected twice). The Schools of Nursing and Diplomacy did not require a random selection of programs due to their singular program offering. Twenty-nine courses were subsequently chosen at random from the selected program areas. With the exception of the Schools of Nursing and Education, where two courses were selected from a single program, one course from each program area was drawn using a simple random sample. In conducting the simple random sample, each program area was assigned a number. A table of random numbers reproduced by FrankfortNachmias (1999) was then used to randomly select program areas in each of the five colleges. The table was read with Continued on page 24 IACLEA Virtual Exhibition Center Is Open for Business 24 Hours a Day • 7 Days a Week www.iaclea.org JANUARY/FEBRUARY 2006 / 23 Examining Campus Crime at American Colleges and Universities Continued from page 23 Figure 2. Within College Effects Diagram Student S1 S2 College Life Outcome U1 Different On-campus Experience (victimized vs. non-victimized) U2 Figure 3. Conditional College Effects Diagram Student Typology S1 S2 College Life U1 Similar On-campus Victimization Experience consistency until 29 programs Table 1 were drawn. The same Distribution of Sample Population by Academic College method of selection was subUniversity College Percent of All Enrolled Undergraduates sequently used to collect a random sample of courses. The survey instrument Arts & Science 45 used in this study was developed logically from both the Business 27 statement of the problem and Education 17 from empirical findings of previous research. This quesNursing 7 tionnaire consisted of 48 questions regarding the Diplomacy 3 student’s demographic charTheology 1 acteristics, routine activities, university ecology, collegiate Total 100 lifestyle, and perceptions as they relate to on-campus theft victimization. Data pertaining to un- Data Analysis dergraduate perceptions was elicited Survey results indicated if particular varithrough a series of Likert scale questions ables (demography, routine activities, (five degree differential). Depending on ecology, and lifestyle characteristics) prethe undergraduate’s response to the theft dispose undergraduates to theft victimvictimization question, the survey provided ization. The data showed the results of data on between 45 and 54 variables. The the independent variable (theft victiminstrument was piloted to a nonrandom ization) and its impact on the dependent group of undergraduates in order to sub- variable (student perception). Collecstantiate the efficacy of the question de- tively, these results were used to develop sign, sampling procedures, and adminis- and ultimately evaluate policies and protration protocol as well as refine any am- cedures aimed at reducing theft victimbiguities therein. The reliability of the in- ization among undergraduates. Data was strument was established through the pi- analyzed using four statistical methods lot test. including cross-tabulation, Chi Square, correlation, and regression. 24 / Campus Law Enforcement Journal Outcome U2 Number of Program Areas/Courses Selected 13 8 5 2 1 0 29 Undergraduate on-campus theft victimization was cross tabulated with routine activity and ecological variables. The Chi Square method was used for the ex ante portion of the research design to test for existent patterns among the causal determinants of theft victimization relative to demography and lifestyle characteristics. The Pearson Product-Moment Correlation Coefficient (Pearson r) was computed to determine the relationship between undergraduate lifestyles (academic and social culture variables) and theft victimization. A two-tailed test was employed whereby the region of rejection is located Continued on page 25 Examining Campus Crime at American Colleges and Universities Continued from page 24 The survey instrument used in this study was developed logically from both the statement of the problem and from empirical findings of previous research. on both sides of the sampling distribution. There were no significant relationships supporting the research hypothesis observed; therefore, a partial correlation analysis was not needed. The research employed, where applicable, the simple regression as well as the multiple regression techniques of analysis. For instance, theft victimization (victims compared to non-victims) was tested against student perceptions. By doing so, findings demonstrate that each additional theft crime endured by the undergraduate (X variable) results in a Y increase or decrease in perceived feelings and beliefs. The standard error of estimate was also examined to determine the standard deviation for the estimated prediction. Multiple regression models were used to predict the Y variable (theft victimization or student perception) from multiple predictor scores (X1, X2, X3). These regression tests enable one to observe and analyze the predictability of X on Y. More specifically, it outlined the significant variables and the amount of variance. For instance, how good is the combination of X1 and X2 in determining Y or which of the variables is the stronger or weaker predictor? Data Results The method described herein introduces a holistic approach in examining the campus crime problem. As noted in the literature, scholars have generally analyzed the problem with limited focus and have done so in a linear fashion. Considering the inherent weaknesses of the Clery Act, research that thoroughly studies campus crime among college students seems warranted. These methods tested, where applicable, 10 research hypotheses that were derived primarily from empirical research. The specific research hypotheses were separated into the following three, more general, domains: 1) General research hypothesis A compared the rate of on-campus theft to crimes man- dated for reporting by the Clery Act. In addition, it analyzed the reporting rate among undergraduate on-campus theft victims by comparing survey results to incidents reported to the Public Safety and Security Department. The differential is referred to as the “dark figure” of campus crime; 2) General research hypothesis B tested the questions related to the causation (demographic characteristics, routine activities, ecology, and lifestyle) of undergraduate on-campus theft victimization; and 3) General research hypothesis C tested the impact (perceived risk, fear, prevention, deterrence, and satisfaction) that on-campus theft has on direct and indirect victims. The findings drawn from the research design provided a more comprehensive understanding of campus crime, in this case theft among undergraduates, plaguing the university. For instance, the data showed inter alia that theft crimes comparative to offenses stipulated by the Jeanne Clery Act are overwhelmingly the most prevalent type of victimization and corroborated the notion of a dark figure in that less than two-fifths of undergraduate theft victims reported the crime to institutional officials. With respect to causation, the data revealed that residents are more prone to victimization due to the number of valuables (suitable targets) they bring with them to campus in addition to their increased exposure to motivated offenders. First-year students had a dependent relationship with theft victimization due to their inexperience with college life. Athletes also showed a dependent relationship with being victimized by theft suggesting that they are more inclined than non-athletes to have behaviors that impel theft victimization or that members of sport teams have an increased exposure to theft offenders because of the concentration of these individuals within those affiliations. Property that was not secured was more ofThe findings drawn from the research design provided a more comprehensive understanding of campus crime, in this case theft among undergraduates, plaguing the university. ten stolen than well-guarded items and most items had redeemable value. Most of the thefts occurred indoors and on the campus property with the largest proportion taking place in residence halls. Undergraduates enduring a theft outdoors were most often victimized in parking areas. Thefts were more likely to occur during the afternoon hours when the greatest numbers of potential victims were present on campus. A direct experience with theft victimization was significant in determining perceptions of risk, prevention, and satisfaction. Finally, an indirect experience with theft victimization was shown to be significant in determining perceptions of risk, prevention, satisfaction, and deterrence. In accordance with recommendations cited by the literature in its suggested further research, as well as the need to address campus crime in a more wideranging manner, the objective here was to take a multifaceted approach in explaining a particular type of victimization among a specific campus group. The results support the contention of theft as a prevalent problem, but more importantly identified variables that increase the likelihood of victimization. The effects of victimization on student perception also had a compelling outcome. This methodology clarified for administrators the patterns and consequences of victimization thus enabling them to more appropriately gauge resources in adopting and developing programs that are focused on the campus crime problem. References Cohen, L., and M. Felson. 1979. Social change and crime rate trends: A routine activity approach. American Sociological Review 44: 588-608. Dunn, W. N. 1994. Public policy analysis: An introduction. 2nd ed. Englewood Cliffs, NJ: Prentice Hall. Fisher, B. S., C. Lu, and J. J. Sloan. 1998. Crime in the ivory tower: The level and sources of student victimization. Criminology 36 (3): 671-710. Frankfort-Nachmias, C. 1999. Social statistics for a diverse society. Thousand Oaks, CA: Pine Forge Press. Hindelang, M. J., M. R. Gottfredson, and J. Garofalo. 1978. Victims of personal crime: An empirical foundation for a theory of personal victimization. Cambridge, UK: Ballinger. Continued on page 26 JANUARY/FEBRUARY 2006 / 25 Examining Campus Crime at American Colleges and Universities Continued from page 25 Lively, K. 1998. Alcohol arrests on campuses jumped 10% in 1996. Drug arrests increased by 5%. The Chronicle of Higher Education. May 8. Mustaine, E. E., and R. Tewksbury. 1998. Predicting risks of larceny theft victimization: A routine activity analysis using refined lifestyle measures. Criminology 36 (4): 829857. Jacobs, R. K., and G. J. Bayen. 2001. Campus crime data: The need to collect simple assault statistics. Campus Law Enforcement Journal 31 (4): 23-26. Pascarella, E. T., and P. T. Terenzini. 1991. How college affects students: Findings and insights from twenty years of research. San Francisco: Jossey-Bass. Seng, M. 1996. Theft on campus: An analysis of larceny-theft at an urban university. Journal of Crime and Justice 19 (1): 33-44. Sloan, J. J. 1994. The correlates of campus crime: An analysis of reported crimes on college and university campuses. Journal of Criminal Justice 22 (1): 51-60. Sloan, J. J., Fisher, B. S., and Wilkins, D. L. (1996). Reducing perceived risk and fear of victimization on campus: A panel study of faculty members, staff, and students. Journal of Contemporary Criminal Justice, 12, (1), 81-108. Sloan, J. J., Fisher, B. S., and Cullen, F. T. (1997). Assessing the Student Right-to-Know and Campus Security Act of 1990: An analysis of the victim reporting practices of college and university students. Crime and Delinquency, 43, (2), 148-168. U.S. Department of Education. 2001. The incidence of crime on the campuses of U.S. postsecondary education institutions. Washington, DC: U.S. Department of Education. About the Author Giuseppe M. Fazari, Ph.D. was the Assistant Director and later promoted to Senior Manager of Public Safety and Security at Seton Hall University between 1998 and 2002. He is currently a Court Executive for the Superior Court of New Jersey – Essex Vicinage and an Adjunct Faculty member in the Sociology Department at Union County College. He has a B.A. in Criminal Justice with a minor in Sociology, an M.P.A. with a concentration in Criminal Justice Management, and a Ph.D. in Higher Education Administration — Policy and Research. The research and recommendations expressed in this article are those of the author and do not reflect the views of any of the noted institutions. 26 / Campus Law Enforcement Journal Register Now for IACLEA’s 48th Annual Conference Visit the IACLEA Web site: www.iaclea.org For complete up-to-date Conference information: • Workshop schedule • Special events • Exhibitor information • Registration forms • Hotel information • Orlando information Palma auto boot pu last page 27 Customer Service and the Fear of Crime By Richard Parfitt, Lieutenant, University of Pittsburgh Police Department From farmer’s markets to Walmart, customer service is vital to the success of any business and our public safety departments are no exception. Being in the business of safety and security we provide a service even though our customers may not describe themselves as such. No matter how large or small your agencies are customers expect a certain level of service. The question is, are your officers meeting (or exceeding) that level? With all of the varied duties that are expected and assumed officers may not be meeting all of our customer service needs. Some of the deficiencies in service may not be from the officer’s lack of effort, but the result of limited finances; others may be from misinformation or lack of current facts and technology. According to Customer Service for Dummies there are six basic needs necessary for maintaining a level of service that customers expect and may not even realize. You will see that these needs are easily applied to public safety. The first and surely one of the most important needs is that customers expect us to be friendly, or what Webster describes as showing kindly interest and goodwill. Public safety officers are in constant contact with citizens and most of those contacts have them providing information or seeking of information, which they may not get if their approach is unfriendly. Who among us would approach a grouch to give information, especially particulars about criminal activity? In the same vein we know that most complaints received about officers is that they were rude. Be- According to Customer Service for Dummies there are six basic needs necessary for maintaining a level of service that customers expect and may not even realize. ing friendly is a quality most people in retail sales understand but may not be stressed enough in public safety and policing. Customers may not specifically realize it, but they find that officers who display understanding and empathy, not only with complainants, witnesses and victims of crimes, but in daily contacts with students, faculty and staff as well are the goodwill ambassadors their institution needs. This understanding and empathy will be especially important with the largest segment of our customer population, that of young adults. To be successful our officers must understand young adult behavior and be tolerant to the extent that even though the law may consider them adults the students we deal with are still maturing. The most understanding officers get the most cooperation. A third need very high on the list is that customers expect to be treated fairly and in the educational settings we work, this sometimes subjective concept is not lost on our young, idealistic customers of knowledge; they understand and expect this. Possibly best described as legal and unbiased, fairness and equality are rooted in our system of law and the colleges or universities we serve. Most people need to feel that they have some impact on the way things they are involved in turn out, in other words having a hand in their destiny, and this is why control is a fourth need of customers. Criminologists and victim rights advocates have long understood that crime victims must regain control over their lives in order to mentally survive, but control is important to others on campus as well. Students living on their own for the first time test this control until they settle on what they find to be a suitable lifestyle. The resourceful public safety officer will be able to provide options and alternatives to customers, not only in enforcing the law or rules of their particular institution, but in the many contacts for advice. All of the citizens we serve and students in particular find this fifth need important: to discover diverse avenues for accomplishing, not only the educational, but life’s works as well. Lastly, customers need information, especially about all of the myriad laws, policies, rules, regulations and procedures when they deal with our officers. Information may simply be directions to buildings and classrooms or of activities in and around our campus community. Information is vital to new students and their parents so officers must be completely familiar with their campus facilities and services. Like all public safety personnel, officers must be aware of events and activities in their communities and what resources are available to their customers. Continued on page 28 JANUARY/FEBRUARY 2006 / 27 Customer Service and the Fear of Crime Continued from page 27 The six basic needs provide the groundwork for customer service, but it is necessary for officers to apply them in all that they do. Applying the tenets of customer service is not a difficult or foreign venture. Serious thought began in the 1960s with police-community relations programs and developed into today’s popular schools of thought like problemoriented policing and especially community-oriented policing programs many departments have adopted. Even though there may not be a consensus on a definition, community-oriented policing encompasses programs that build partnerships between police and the community they serve. We cannot afford to have our departments viewed as occupying armies if they want to be effective. There must be problem-solving approaches to crime and disorder as we have all learned that the police alone cannot solve a crime problem; most crimes are solved by information from victims and witnesses. Community-oriented policing places emphasis on proactive crime control like the various crime prevention programs we use on our campuses today. One of the most important aspects of community-oriented policing is for departments to recognize that there are other public concerns besides crime that are important for promoting trust in our agency. Some of these other concerns may be quality of life issues; for many the most serious crime problem may be panhandling, juveniles on a corner, or public urination; another long-time concern has been the fear of crime. Public safety must be responsive to the concerns of their community and crime prevention is an important customer service concern; not just the physical protection of persons, but the peace of mind or feeling of being secure. The fear of crime or a person’s perception of crime is just as important as the actual occurrence of criminal acts. Remember the adage that perception is reality because a person’s perception can affect their quality of life and the trust and support of our security efforts, along with faith in our institutions. A person’s fear of crime often exceeds the actual risk of being victimized and this abstract crime problem 28 / Campus Law Enforcement Journal Our crime prevention efforts encourage the use of hardware, like locks, alarms, lights, etc. and commonsense advice, like avoiding dark alleys, to travel in pairs, not drinking to excess and others. A crime prevention mindset is positive, not paranoid. is difficult to overcome. How many times have we heard witnesses refuse to cooperate for fear of retaliation? Officers need to be trained to allay those fears, to redirect the unwarranted fears and to channel those that are necessary to protect the person. Remember, not all fear of crime is bad; a healthy fear encourages people to take certain crime prevention measures to protect themselves and their property. Our crime prevention efforts encourage the use of hardware, like locks, alarms, lights, etc. and commonsense advice, like avoiding dark alleys, to travel in pairs, not drinking to excess and others. A crime prevention mindset is positive, not paranoid. The Jeanne Clery act requires us to make certain timely warnings when a crime poses an ongoing threat to students and employees. These crime alerts are necessary to warn our customers of a potentially dangerous crime or criminal, but this prevention campaign should raise awareness, not instill unnecessary fear. Officers must understand that their public support is influenced by many factors; some they have little control over but many they have a tremendous control over. We have all heard stories of places, including colleges that are dangerous or have particular crime problems, but how much of what we know is based on fact? Some of this anecdotal information can be harmful to the reputations of our neighborhoods or campuses. For example, officers may inadvertently provide information, with good intentions, but without factual basis, of the dangerousness of a particular area. Their intention may be to warn students to be alert, but the result may cause unwarranted fear. Studies and statistics reveal that fear of crime is not evenly distributed across the population. As can be expected, those who feel most vulnerable are the most fearful. The distribution of fear among age and sex category groups shows that elderly women in particular and women in general are the most fearful of crime and young men are reportedly least afraid. Ironically those most fearful are not necessarily the most victimized. Even though elderly women are the most fearful, young men are the most victimized group. Other variables, including race, class, and place of residence are important to factor in. Officers need to provide the most factually correct information to our customers. Professor David Altheide of Arizona State University has written about the overuse of the language of fear, saying that reasonable concern is healthy, but much of the use of fear is unwarranted. “It boils down to overuse of the language of fear and an overeager media and entertainment industry attempting to strike an emotional chord.” Criminologists and police officers believed that if crime victimization was reduced, fear would naturally decrease; unfortunately this has not been the case. Historically police response to crime has been to increase motorized patrol, quickly respond to calls for service and to conduct retrospective criminal investigations, which lead to the belief that these actions would reduce crime. In order to increase funding some police officers and departments capitalized on the fear of crime—they emphasized the risk of crime and postulated that more or better paid police could solve a particular crime problem. These beliefs have continued and remain part of the police culture in some respects. Instead of reducing fear this strategy uses the fear of crime for political or financial reasons. Research has found that the public safety programs that increase an officer’s contact with the public and improve the quality of those contacts have been successful in reducing the fear of crime. Many campus public safety departments have adopted community-oriented policing strategies and attempted to increase the quantity and quality of contacts with their officers, for example, by increasing foot and bike patrols. If we accept the definition of community-oriented policing from the Office of Continued on page 29 Customer Service and the Fear of Crime Continued from page 28 Community Oriented Policing Services, U.S. Department of Justice, many of our programs embrace their definition. Our programs have a “policing philosophy designed to reduce crime and disorder in our communities by fostering trust, respect and collaboration” between our officers and the customers we serve. This trust, respect and collaboration are being tested by a new threat our officers and agencies are dealing with. Today, largely because of media coverage, the fear that we are confronted with is that of terrorism. Terrorism is a term that can mean different things in different situations. We became familiar with domestic terrorism on the bombing of the federal building in Oklahoma City and learned that we could be victims of international terrorism on 9/11. Today terrorism is a term broadly applied to the criminal acts of many groups and individuals, for example the crimes committed by animal rights activists have been described as terrorism. So how does an officer come up with a working definition? Because of its uniformity, I believe we should accept the FBI definition that domestic terrorism, which most of us would deal with, refers to “activities that involve acts dangerous to human life that are a violation of the criminal laws of the United States or of any state, and appear to be intended to intimidate or coerce a civilian population, or to influence the policy of a government by mass destruction, assassination, or kidnapping, and occur primarily within the territorial jurisdiction of the U.S.” So when the FBI speaks about college campuses as “soft targets” they could be referring to domestic or international terrorists and groups like al Qaeda. College campuses are possible targets because campuses, like most places in the U.S. cannot be completely guarded; not for lack of our efforts, but because of the freedoms necessary in our educational system. This fear of terrorism can be felt on all campuses, large and small, but we cannot allow this fear to hamper the basic mission of our institutions. Today the fear of terrorism is real and public safety officers are the officials likely to be the influential voice people listen to; our officers’ responses should not unnecessarily increase fear. As a department we must assess and evaluate the potential threats of terrorism to our campuses while keeping in mind that we should not foster or perpetuate unreasonable fear. That is not to say that we should not have emergency response plans in place and constantly update them. Come learn some new tricks… … at the 16th Annual IPMBA Conference An international event for public safety personnel on bikes Mayy 6-13, 2006 ~ Dayton, Day Ohio, USA www.ipmba.org Call: 410-744-2400 ~ Email: [email protected] ~ Visit: www.ipmba.org The evaluations and assessments may show us that some campuses are more likely targets because of circumstances. Universities with large student populations, those with nuclear reactors, those with certain chemical and biological research facilities and possibly those with government contracts to develop weapons systems may be potential targets. Even though each college campus is unique, that does not mean that some generalizations can’t be made; for example, those in urban areas have greater potential for certain crimes, like robbery than suburban or rural campuses. The more populous a campus the more opportunities exist for criminals to operate and remain anonymous. Before we espouse these and other generalizations as fact we must remember that we should be providing the most factual information to our customers. Our officers should not have to create crises or be “bogeymen” in order to do their job; they should remember the six basic needs of customer service. References Campbell, G. (2005). Altheide says media driving “discourse of fear.” www.asu.edu/feature/includes/spring05/readmore/ altheide.html Foster, R. E. (2005). Defining terrorism for law enforcement. www.policeone.com/ pc_print.asp?vid=107553 Moore, M. H. & Trojanowicz, R. C. (1988). Policing and the fear of crime. Perspectives on policing, Washington, DC: U.S. Department of Justice, National Institute of Justice. Nicholl, C. G. (1999). Community policing, community justice, and restorative justice: exploring the links for the delivery of a balanced approach to public safety. Washington, DC: U.S. Department of Justice, Office of C.O.P. Services. Roberts, J. V. (2001). Fear of crime and attitudes to criminal justice in Canada: A review of recent trends. (User Report 200102). Ottawa: Solicitor General Canada. www.crimereduction.gov.uk (2005). Why are people fearful? www.policefoundation.org/docs/citizenfear.html (2005). Police Foundation: Research in Brief. Police strategies to reduce citizen fear of crime. www.paper-clip.com/pdf/anxiety.pdf. (2005). Terror threats and anxiety. www.paper-clip.com/audioconference/8.html. (2005). FBI warns: colleges could be terror targets. www.dummies.com/WileyCDA/DummiesArticle/ id-598.html. (2005). Expanding your concept of service. JANUARY/FEBRUARY 2006 / 29 Profiling Random Actors and Averting Campus Incidents By Dan Korem Behavioral profiling expert and the author of a new book Rage of the Random Actor— Disarming Catastrophic Acts and Restoring Lives Dan Korem warned attendees of the General Session at IACLEA’s 47th Annual Conference in Kansas City, Kansas last year that student-led suicide attacks were imminent. He added that campuses in the statistically safest communities—small towns and suburbs— are the highest risk targets for mass shooting/bombings and suicide attacks committed by students and staff. Ninety-seven days after his presentation, on October 1, a University of Oklahoma student became the first U.S. college student suicide bomber in the precise locale he predicted—a statistically safe small town community. And the student had the Random Actor profile. Thankfully, only the student died. Korem’s twenty-plus years of research identifies that most mass school shooters, suicide attackers, and postal/company shooters have the Random Actor profile (originally identified and published in his 1997 book The Art of Profiling—Reading People Right the First Time). The following questions and answers about the Random Actor profile and preventing campus incidents are adapted from Rage of the Random Actor. What exactly is the Random Actor profile? People with the extreme Random Actor profile possess two core behavioral traits. The first trait is the high FEARFUL trait— they make decisions out of extreme fear 30 / Campus Law Enforcement Journal Behavioral profiling expert and the author of a new book Rage of the Random Actor— Disarming Catastrophic Acts and Restoring Lives Dan Korem warned attendees of the General Session at IACLEA’s 47th Annual Conference in Kansas City, Kansas last year that student-led suicide attacks were imminent. (paranoia). Their paranoia might manifest itself in a diagnosable condition, like schizophrenia, or a person might have paranoia with a “small p”—despondent, sense of hopelessness, etc. It is from this trait that their neuroticism and irrational acts arise. They will do whatever is necessary to protect assets against real or imagined threats to their personal identity and what they want. They may talk confidently, but when called upon to make daily decisions, they operate out of extreme fear. Their second trait is the preference to operate unconventionally or out-of-the-box to the extreme—what is called the UNPREDICTABLE trait. It doesn’t mean this person is hard to predict, rather that they prefer to operate outside of convention. This trait by itself isn’t harmful. Bill Gates, for example, Random Actors who kill always display the two traits to the extreme, and there is always a behavioral paper trail. possesses this trait and positively applied it to build a software empire. Random Actors, however, possess the dark side of this trait: anarchistic and reckless. How difficult is it to identify someone with the Random Actor Traits? Random Actors who kill always display the two traits to the extreme, and there is always a behavioral paper trail. We have trained over 20,000 education and law enforcement professionals and there has never even been a letter of complaint in application where someone was misidentified. In 2002, a major university had over 24 bomb threats, several which were not pranks. How does the Random Actor profile relate to college and university campuses? Virtually every secondary or collegiate school shooter/bomber since 1997 had the Random Actor profile, from the 1999 Columbine attackers . . . to Al Joseph DeGuzman (21) at DeAnza College who was caught in January 2001 with a cache of bombs . . . to Robert Flores (41) who murdered three professors in 2002 at the University of Arizona College of Nursing. Additionally, up to 50 to 75 times a day, secondary school campus students across the United States are found with bombs, weapons, and plots to take out their schools. As students graduate, a portion of this threat potential transfers to college and university campuses. Continued on page 31 Profiling Random Actors and Averting Campus Incidents Continued from page 30 How likely is it that colleges will continue to experience these incidents? Like other education institutions, the number of threats has significantly increased every year since the mid-1990s. In 1997, the first mass school shooting that established the school shooting/bombing trend occurred in the Jackson, Mississippi suburb of Pearl where three died and seven were wounded. The ring leader was an 18-year-old college student who recruited local teens at a high school, and one of the teens carried out the school slayings, including his mother. In the future, look for recruitment by domestic and international terrorist groups to commit suicide attacks, as well as killer cells like the “DC Sniper.” Behaviorally, Random Actors when cornered often commit suicide and most U.S. mass school shooters planned to commit suicide as a part of their attack. Why do you emphasize that higher education security should stay in touch with their secondary school counterparts? Because we expect to see more recruitment of high school students to commit Random Actor incidents by college and university students. It gives an insecure student a false sense of power to have younger ones in his cadre . . . and they are easy to deceive and direct to commit an attack. Your research indicates that suburbs and small towns are the most likely locale for a Random Actor incident. This seems odd because they are the statistically safest locales. First, virtually every mass school shooting in North America and Europe since 1997 has occurred in suburbs and small towns. Rarely is there a similar type of incident in the inner-city. Second, suburbs and small towns have the opposite behavioral profile in the eyes of a Random Actor. If you look at a chart of the Random Actor traits you can see that suburbs and small towns have the MANAGER profile. In suburbs there is the predictability of neatly cut lawns and immaculate malls, and people are affluent, feel safe and are confident. This is why the Muhammad- Malvo sniper duo took aim on the Washington, DC and Maryland suburbs. Small towns also represent the MANAGER quadrant, but for different reasons. First, there is little change and variety. Second, people feel safe and confident, don’t lock their doors, and Random Actors suspiciously feel excluded from their community. How does this correlate with suicide terrorists? First, the average age of a suicide attacker for the last twenty years is 17–24 and students are the preferred recruit. Second, most suicide attackers are affluent and educated. In February 2003, for example, I warned British industry leaders that they must keep a watch on their suburban teenagers—not their lower income areas. Two of the July 6, 2005, London subway suicide attackers were suburban teenagers and a third was just 22 and known to be immature. The recruiter of the cell was educated, a youth mentor, and even featured in a Times of London magazine piece. All four—like our U.S. school shooters and most Palestinian suicide attackers—had the Random Actor profile. Who really ticks off the Random Actor? In the early 1990s, I asked the question: Why are there random shooters at the US Post Office but not at UPS or FedEx? They all are in the delivery business. If you look at the grid of the Random Actor traits, you see that the MANAGER quad- rant is the opposite behavioral profile. People, organizations, institutions, and communities that represent the two MANAGER traits inherently tick-off the Random Actor. If you appear predictable/ conventional/traditional and you have the façade of confidence, these are the opposite traits of the Random Actor and you are a higher at risk for an incident. In the postal example, the Post Office, which has 850,000 employees, represents extreme predictability. And, when combined with arrogant and dismissive management styles, you have the recipe for disaster—and over 36 slayings. UPS and FedEx, which employ over 500,000 staff, historically have had more change and variability, more inclusive and responsive management styles. The net result? Only 1 shooting. Similarly, most company shootings occur in the accounting department or assembly line but not the art department. In local communities, alternative education schools, which by definition educate at-risk students, rarely if ever have authentic bomb or mass shooting threats directed at them by their students. After 911, for example, while nearly 10,000 North American schools experienced threats, there were virtually no threats on alternative campuses. In effect, they were the safest education locales. Without knowing it, they were intuitively applying a three-point intervention strategy that I identified in the mid-1990s. Where should campuses pay closest attention where staff might commit Random Actor incidents? Anyplace that has repetitive work tasks, like accounting, delivery, mail room, etc. These types of locales are where most Random Actor workplace incidents occur. What campuses are at highest risk for a student or staff Random Actor incident? Campuses that have the two MANAGER traits and are in suburbs and small towns. Have you used this predictive grid? Yes. In August of 2002, I made a list of 35 “high risk” campuses and systems and called senior officials and informed them of the threat assessment. Within 6 weeks, Continued on page 32 JANUARY/FEBRUARY 2006 / 31 Profiling Random Actors and Averting Campus Incidents Continued from page 31 First U.S. College Student Suicide Bomber Matches Random Actor Profile On Saturday evening, October 1, 2005, Joel Hinrichs III, a 21-year-old engineering student at the University of Oklahoma became America’s first student suicide bomber. Strapped to an explosive device, he committed suicide by detonating the device about 100 yards from the university football stadium about 10 minutes before the half-time of the game in progress. (He apparently tried to enter the stadium but was turned back when he wouldn’t allow his bag to be inspected.) Fans could not exit stadium at half-time. A cache of explosives was found in his apartment near campus, and he attempted to purchase ammonium nitrate to make a fertilizer bomb, like the one used by Timothy McVeigh. A prized student from Colorado Springs, Hinrichs had the Random Actor traits and other common attributes of students who have committed Random Actor attacks: 1. (High Fearful trait) Suffered severe despondency. Hinrichs’s father said, “He was a very intelligent, very private individual who somehow lost the confidence that his life would be a good one.” 2. (High Unpredictable trait) Described as “different,” obsessed with guns and ammunition. It may never be known if he only decided to commit suicide or his device prematurely detonated before he could maneuver next to others. The nature of the act, though, was extremely UNPREDICTABLE. 3. Parents were going through a divorce 4. Affluent and educated 5. Intellectually bright University of Oklahoma as a campus represents the MANAGER quadrant: 1. Small town environment 2. State school 3. Statistically safe 4. Extremely traditional environment Hinrichs was like Finland’s first suicide bomber college student Petri Gerdt, a twenty-one-year-old chemistry student, became the world’s first student suicide bomber without a cause. On October 11, 2002, he strapped 20 pounds of explosives to his body and blew himself up in an affluent suburban Helsinki mall. Finland, while statistically safe, has all the attributes as a country of the MANAGER quadrant and it has one of the world’s highest suicide rates per capita. Similar to Hinrichs, both were affluent and extremely bright. It won’t be long before terrorist or criminal cells recruit these students and give them a cause to make it easier for them to detonate. Should families send their kids to University of Oklahoma? That the University of Oklahoma represents the MANAGER quadrant to the Random Actor doesn’t mean that families shouldn’t send their sons and daughters to this outstanding educational institution. Rather, campuses that are regarded as the MANAGER quadrant by Random Actors should have staff in strategic places who can identify the Random Actor traits and how to apply the three-point intervention. Like other student Random Actor cases, Hinrichs was known by campus professionals to have problems, yet none could connect the dots regarding the significance of what they observed as it related to the Random Actor traits and the threat potential. Dan Korem 32 / Campus Law Enforcement Journal one of those campuses, the University of Arizona, Tucson had the first mass shooting of the 2002-2003 school year. Within 3 months, another one of the 35 campuses had the first student arrested who wanted to be a suicide bomber (University of Texas at Arlington, Feb. 2003). A third campus had the first U.S. college student suicide bomber (University of Oklahoma, October 1, 2005). What are the three intervention themes you’ve identified that stop incidents and how can campuses apply them to stop attacks and guide a student or staff member out of the Random Actor profile? Theme 1: Provide change and variability. This accommodates the UNPREDICTABLE trait through more flexibility, avoiding autocratic directives, etc. After 9-11, the only region in the United States that did not experience Random Actor threats in schools was a region where over 2,500 educators applied these strategies. Theme 2: Provide protective factors. This reduces paranoia, an us-against-them mentality. Examples are sensible responses to students being bullied or picked on; counseling for students facing sudden reversals/failures, etc.; promote inclusiveness especially amongst staff and student leadership directed at the student body. Theme 3: Mentor how to make confident decisions outside area of expertise/ giftedness. This not only reduces fearful decision making, but over time a student/ staff moves out of the Random Actor profile and into the Innovator profile. The idea is to help someone in small bite-sized steps learn to make decisions out of confidence and most will respond literally within weeks. Where have these interventions produced results? After 9-11, the only region in the United States that did not experience Random Continued on page 33 Profiling Random Actors and Averting Campus Incidents Continued from page 32 Actor threats in schools was a region where over 2,500 educators applied these strategies. In addition to hundreds of small individual cases, it has been used in combat. Captain Pedro Rosario and his unit made over fifty arrests of suicidal-led insurgents over a period of several months in 2004 and without firing a shot. He was awarded the Bronze Star with Valor for his service. In effect, he not only saved the lives of Iraqis and his troops, but also those who he said, “wanted to kill and be killed.” And, most of his arrests were those who were young, affluent, and educated from other countries outside of Iraq. Who on a campus is best suited to apply these interventions? What community colleges have going for them is that they are responsive to their communities. They also have a threat potential, though, because it’s more likely that a local community college student might recruit secondary schools students, which is why the two institutions should work together to lower the potential for incidents. On campus, staff and students that can apply the three interventions include: Department heads (who can guide staff) Student assisted services Career counselors RAs when there are dorms Student leadership Campus security Human resource professionals Senior management Is there another useful perspective campus security should consider? Staff must be able to distinguish between protest groups that commit non-lethal incidents (like vandalism) and Random Ac- tors in a group who might kill. Just because someone commits a criminal act during a protest doesn’t make them a Random Actor. About the Author Dan Korem, also the author of The Art of Profiling—Reading People Right the First Time, is the president of Korem & Associates, which has provided behavioral profile training to over 25,000 professionals—more than any firm in the world— for education, law enforcement, military, leadership, sales, and human resource applications. You can read the first two chapters of Rage of the Random Actor at: www.ipfinc.com. JANUARY/FEBRUARY 2006 / 33 Reality Based Campus Security By Jack F. Dowling, CPP, PSP, President/Principal Consultant, JD Security Consultants, LLC Many articles have been written about adequate and reasonable security for campuses. The challenge is to create an atmosphere that is both conducive to learning and secure enough to deter criminal activity. Getting to that level is not easy. Each campus is different and implementing a security program used at another institution may or may not work. Unfortunately, the “off the shelf” approach might not work due to the unique characteristics of each campus, i.e., size, location, population, etc. To get a degree of confidence that your security program is appropriate for your campus, you should begin with a security/crime risk analysis. Before you can develop a security plan that is efficient and effective, you should determine “what you are protecting from whom” and the crime/security risk analysis can be the necessary beginning. The objective to blocking paths to the target is how the protection costs relate to performance. Identification of crime risks and developing a comprehensive strategy to manage them is the ultimate purpose of a security system. Throughout this article, crime analysis will be used in place of security analysis but both measure the same phenomena. Just as there are many articles written about campus security, there are numerous articles published and methods described of conducting a campus risk analysis/assessment and different names are used for the processes. Basically, risk is the product of the three factors of probability of attack, probability of criminal success (security system failure), and con34 / Campus Law Enforcement Journal The crime statistics published by the city, county, state and national level will give a general overview of the crime situation that can be used for comparison and/or support for area and campus data. sequences of a successful attack. An excellent recent document describing this process is the General Security Risk Assessment Guideline, published by ASIS International, 1625 Prince Street, Alexandria, VA 22314-2818, www.asisonline.org. The sources of information for a reasonable crime analysis are derived from four major databases: • Campus incident/crime reports • Area incident/crime reports • City, county, state and national crime statistics • Campus trends Due mainly to the Clery Act, almost every campus will have access to at least seven years of prior crime data and a daily crime log. The various software programs and records management systems created to simplify compliance with the Clery Act and other federal/state reporting requirements can produce relevant information in a very short time. This data can be analyzed to see trends and patterns for various crime threats. Also, the crime data can be analyzed by type, location, day, time, victim, etc. to aid in developing sufficient safeguards and countermeasures. Most large municipalities have incident/crime reports broken down into different sectors, beats and precincts. The requirement for publication of public property crimes as stated in the Clery Act should provide a good starting point. Depending on the location (urban or rural), natural barriers and transportation issues (streets, interstates, public transit, etc.), a reasonable distance can be established to gather area incident/crime reports. Again, this information will be helpful in establishing adequate preventive actions. Attendance at local police workshops, regular formal and informal meetings or crime prevention seminars will bring up-to-date and valuable knowledge to develop adequate security actions. The crime statistics published by the city, county, state and national level will give a general overview of the crime situation that can be used for comparison and/or support for area and campus data. Campus trends are very important and articles written in the various professional publications, especially the Campus Law Enforcement Journal, published by IACLEA, and Northeast College and Universities Security Association’s (NECUSA) Clipboard are very helpful. Just as important in gathering pertinent information is attendance at national and local college/ university meetings and conferences and participation in professional security interactive Web sites. After all the data has been collected, an examination of the results should show a particular pattern and specific priority Continued on page 35 Reality Based Campus Security Continued from page 34 for any protective efforts. This detailed study will ensure that the security program initiated will be supported by reality. In proposing changes to the security program, the security administrator will have the necessary ammunition to justify and rationalize the recommendations. The suggestions will be “need based” and enable the college/university administration to consult crucial documentation for allocating limited funds and resources for the security enhancements. After the real threats have been identified and prior to presenting the needs to the administration, the current campus protection system should be viewed in light of the crime threats to determine risks. Using a layered approach to security with depth of protection should be a beneficial method. Security features, real or perceived, can add to the protection of the campus. To illustrate, suppose the greatest crime threat to the campus is theft of ceiling mounted LCD projectors. The security administrator should view the campus as a potential thief would. The first zone of security evaluated would be the perimeter of campus and some questions to ask are as follows: • How bright is the campus? • Is the lighting even and uniform? • Does the level of lighting meet current guidelines? (recent Illuminating Engineering Society of North America [IESNA] security guidelines have significantly raised the minimum footcandles) As is well documented, lighting is considered the most cost effective crime deterrent available and is a major factor in selecting a target by a criminal. If the criminal perceives that he/she will be seen and identified, the target may appear less attractive and not worth the risk. Once the criminal has made a decision to enter your campus, the possibility of criminal activity increases substantially and the campus community is at a greater risk of victimization. Next, the barriers and access controls to the campus should be appraised from the point of view of a potential thief. Some questions to ask in this regard are as follows: • Do the barriers (fencing, shrubbery, etc.) around campus prevent unauthorized entry? • Do these barriers present concealment or hiding places? • Are legitimate entry/exit points kept to a minimum and well marked? • Is the public aware that the campus is private property via signs or changes in the environment? Again, using the theft of ceiling mounted projectors as the highest risk, the buildings containing the projectors should be inspected. Some questions to answer about the buildings are as follows: • Does the illumination of the buildings meet current guidelines? • Are primary ingress/egress points kept to a minimum? • Are doors, windows and other potential entry breaches properly secured and sturdy? • Is unauthorized entry to the roof prohibited? • Are the buildings protected by electronic security systems? Once inside the building, the evaluation of the interior, especially the room(s) containing the projectors, should be evaluated. Some building interior questions to answer are as follows: • Are the interior room doors locked? • Are the room doors sturdy in construction? • Are the computers locked down and/ or electronically alarmed? · Staffing Analysis · Clery ActCompliance · CrimePreventionPrograms · ResidenceHallSecurityMeasures · Development/ReviewofProcedures www.fogadvisors.com · SecuritySystem Assessments/UpgradePlanning · SecurityMeasuresforInternationalStudyPrograms · Post-IncidentSecurity Assessment/LitigationSupport FOG Advisors, LLC, Security Management Consultants (630) 563-9701 Of course, this is a cursory example and a much more detailed appraisal should be made and many more questions asked and answered. Once the threat has been identified, the vulnerabilities disclosed, and the impact of the loss determined, a security plan can be developed to adequately protect against real risks that have been disclosed. The security program should look to deter, detect, delay, deny and respond to criminal acts and the aftermath. Obviously, blocking the criminal at the perimeter of the campus is more important than dealing with him/her on the campus. In this regard, lighting and illumination levels are likely the greatest psychological and physical deterrents to Continued on page 36 JANUARY/FEBRUARY 2006 / 35 Reality Based Campus Security Continued from page 35 rational criminal activity. As mentioned earlier, the recommended measurements of illumination have been set much higher for security purposes. In this example about the theft of projectors, after lighting concerns have been met, it may become necessary to limit entry/exit to only one point at the buildings and alarm the emergency exits with delayed egress hardware. Inside the buildings, patrols may need to be increased, policies established to restrict access to the buildings/rooms, and card access control systems installed at the buildings and/ or rooms. Inside the rooms, the projectors may need to be supervised by new smart/intelligence security video systems that signal when an object is moved. Also, the projector can be protected with a security enclosure, sonic alarm, and/or a local or silent theft detection sensor. The layers of security, level of sophistication, type of technology and other countermeasures should be based on the identified risk, ensuring the proper allocation of funds and resources. Some tradeoffs among safeguards will need to take place and a cost/benefit study may accompany the recommendations. Looking at this example, each ceiling mounted projector could easily cost in excess of $5,000 per unit with both direct and indirect costs included. However, it would not be prudent to spend $10,000 in security measures for one projector. After these rings of protection are placed between the criminal and the target, the task for a successful theft should be more difficult and time consuming and increase the chance of apprehension. After the projector issue has been addressed, the next in priority target can be examined in the same manner following the same steps. It should be noted that the security protocols utilized to control the first priority threat (projectors) could be effective in preventing the next priority target, whether a violent or property crime. So there could be some dual benefits derived from one or more countermeasures. For example, appropriate lighting could deter a projector thief and a rapist. Ever since 9/11, there has been a tendency of colleges/universities to overre36 / Campus Law Enforcement Journal The benefits of creating a campus security program based on realistic crime/security risks cannot be overemphasized. act to certain situations. Although understanding the concept of “err on the side of caution,” the negative results of these responses do not appear to serve a practical purpose, except to act as a training session or disaster drill. However, once a precedent has been established for a certain circumstance, the expectation may be that the same response will occur every time. This policy can be costly and disruptive. For example, if you evacuate a building for every bomb threat, you could conceivably evacuate a building everyday. Nevertheless, each bomb threat should be evaluated individually before a specific response is initiated, which may or may not include an evacuation. Crime is not a static situation but dynamic. The changes in crime patterns and trends can vary on a daily basis. Those campus security/law enforcement agencies that have the staffing levels can practically assign an individual to conduct regular crime analyses. Those agencies that do not have the resources or have not performed a crime/security risk analysis may need to seek external or outside assistance. Obtaining assistance from independent security consultants can provide the needed support and documentation for the security recommendations that should convince the administration to act, committing scarce resources and funds. The benefits of creating a campus security program based on realistic crime/ security risks cannot be overemphasized. In addition to furnishing a safer campus with effective and efficient security precautions, liability for negligent or inadequate security lawsuits will be lessened or eliminated. If litigation is initiated, welldocumented records and evidence will clearly demonstrate the steps taken to identify and prevent foreseeable crimes in a reasonable manner. The security program can be defensible and available for court purposes. About the Author Jack F. Dowling, CPP, PSP is President/Principal Consultant at JD Security Consultants, LLC, Downingtown, PA. He has over 25 years of experience in campus law enforcement at three universities. Mr. Dowling has been active in IACLEA for over 20 years and was a member of the Board of Directors, Regional Director, and chairperson for IACLEA committees. Currently, he is a LEMAP Team Leader. Mr. Dowling has served as a security consultant to over 30 colleges, universities and other entities and is a court qualified security expert witness. He possesses an M.A. in Criminal Justice, has presented to numerous groups, conducted training programs and has authored articles in various professional security publications, including the Campus Law Enforcement Journal. He currently teaches in the Criminal Justice Administration Program at the University of Phoenix. GOT NEWS? Have you received an award, been interviewed by the media, moved into new office space, retired, accepted a new job, received a promotion, received accreditation for your department, or anything else that might interest other IACLEA members? We want to hear about it and tell your colleagues about it. Mail the information (and photos) to: Karen E. Breseman, Managing Editor, Campus Law Enforcement Journal, IACLEA, 342 North Main Street, West Hartford, CT 06117-2507 or email to [email protected] SECURE IT— REPEAT IBC JANUARY/FEBRUARY 2006 / 39 NONPROFIT ORG. 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