independent auditors` report

City of Rancho Cucamonga
Comprehensive Annual Financial Report
June 30, 2008
Introductory Section
December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
report not only on the fair presentation of the financial statements, but also on the audited
government's internal controls and compliance with legal requirements, with special emphasis on
internal controls and legal requirements involving the administration of federal awards. These
reports are available in the City of Rancho Cucamonga's separately issued Single Audit Report.
GAAP requires that management provide a narrative introduction, overview, and analysis to
accompany the basic financial statements in the form of Management‘s Discussion and Analysis
(MD&A). This letter of transmittal is designed to complement the MD&A and should be read in
conjunction with it. The City of Rancho Cucamonga‘s MD&A can be found immediately
following the report of the independent auditors.
I. PROFILE OF THE CITY OF RANCHO CUCAMONGA
General Information:
The City of Rancho Cucamonga currently has an estimated population of 174,308 and
encompasses approximately 40.2 square miles. It is located between the cities of Upland to the
west, Ontario to the south, Fontana to the east and is in the western section of San Bernardino
County which is in the southern part of the State of California. The local economy includes a
diverse business base of office, light manufacturing and distribution, and retail which emphasizes
the City‘s efforts at retaining sales tax generating businesses to help stabilize the City‘s financial
base.
Government:
The City of Rancho Cucamonga (the City) was incorporated in 1977 as a general law city under
the provisions of the Government Code of the State of California, and operates under the CouncilManager form of city government. The City officials elected at large include a Mayor and four
City Council members, a City Clerk and a City Treasurer. The Mayor and Council members are
elected on a staggered basis for a term of four years. There is no limit on the number of terms an
individual can serve as Mayor or as Council members. The Mayor and City Council appoint the
City Manager and City Attorney.
Reporting Entity and Its Services:
The City has included within its reporting entity for financial reporting purposes all agencies for
which the City is financially accountable. These agencies include the Rancho Cucamonga
Redevelopment Agency, the Rancho Cucamonga Public Improvement Corporation, the Rancho
Cucamonga Fire Protection District, the Rancho Cucamonga Library and the Rancho Cucamonga
Public Financing Authority. The City provides accounting services to all these agencies.
Additional information on these agencies can be found in Note 1.a. in the notes to the financial
statements.
The City of Rancho Cucamonga is a general law city governed by the State of California
Government Code and local ordinances and provides quality service by blending the talents of
City staff and utilizing other agencies. Certain services necessary to continue the high quality of
life in Rancho Cucamonga such as water, sanitation (i.e., sewage) and police are furnished by the
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
County of San Bernardino and other specialized agencies. The City provides building safety
regulation and inspection, street lighting and beautification, land use planning and zoning,
housing and community development services, maintenance and improvement of streets and
related structures, traffic safety maintenance and improvement, and a full range of recreational
and cultural programs for citizen participation.
The Rancho Cucamonga Redevelopment Agency administers a variety of economic development,
redevelopment, and housing-related programs that support businesses and residents in the City of
Rancho Cucamonga. Established in 1981, the Agency has assisted in the elimination of blighted
conditions, resulting in the development of public facilities and affordable housing projects,
improved infrastructure, and in the creation of a strong local economy through business
attraction/retention and work force development efforts. The Rancho Cucamonga Library
provides current information, formal education support, independent learning opportunities and
life enrichment materials to the residents of the City. The Rancho Cucamonga Public Financing
Authority was established to facilitate the financing and the refinancing of construction,
expansion, upgrading and improvement of the public capital facilities necessary to support the
rehabilitation and construction of residential and economic development within the City.
II. HIGHLIGHTS OF FISCAL YEAR 2007/08
Redevelopment Agency:
Economic Development
The Agency‘s economic development goals continue to focus on creating high end wage earning
jobs; business attraction, retention and expansion; improving the quality of life for residents and
businesses; increasing the City‘s tax base; and providing opportunities for public and private
partnerships, including private investment in the community. The Redevelopment Agency
implements programs and activities that will achieve these goals, thereby adding to the growth
and expansion of the local business community. Some of the efforts undertaken include:
Victoria Gardens Regional Town Center: Victoria Gardens currently offers more than 170
retailers, restaurants and office uses in approximately 1.2 million square feet.
Business Development: During the past year approximately 1,279 new businesses began
operation in Rancho Cucamonga.
Local and Regional Business Development and Outreach Programs: The Agency provides a
number of programs to reach out to companies that are considering Rancho Cucamonga as a
location, or expansion of their business. Programs that are included in the Agency‘s outreach
efforts are the following:
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Inland Empire Economic Partnership
Small Business Development Center
Business Appreciation Week
Business and Broker Visitations
Print and Electronic Newsletters (Visions, FastTrack, Opportunities)
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
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Business Connection Network (BCN) – Chamber of Commerce
Third Party Electrical Certification Program
International Council of Shopping Centers (ICSC) Trade Show and Leasing Mall
ICSC Western Division Conference and Deal Making Program
CoreNet
NAIOP
Tourism: The Agency is promoting tourism opportunities through the presentation of Rancho
Cucamonga as a ―Gateway to a Southern California Adventure,‖ due to its convenient location
and proximity to regional attractions. Rancho Cucamonga continues to receive recognition in
travel and tourism magazines, and through regional and statewide internet travel and tourism
websites. The Agency has also begun attending the International Pow Wow tourism show in
Anaheim, California.
Affordable Housing
The Redevelopment Agency offers a number of programs which provide permanent affordable
workforce housing.
Home Ownership:
First-Time Homebuyers Program: The Redevelopment Agency provides up to $80,000 in
funding for down payment assistance in the form of a silent second mortgage to qualifying low
and moderate-income families. To date, the program has assisted over 89 families.
Family/Senior Housing Rental Opportunities:
Housing that is affordable to families who want to live and work in Rancho Cucamonga
continues to be a challenge. Affordable rents for family and senior housing range from $352$604 for a studio apartment; $389-$680 for a one-bedroom unit; and $410-$811 for a twobedroom unit. The following is a summary of the accomplishments of the Agency to date.
Family Housing
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Las Casitas Apartments – 14 units
Mountainside Apartments – 188 units
Monterey Village Apartments – 110 units
Pepperwood Apartments – 276 units
Senior Housing
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Heritage Pointe Apartments – 48 units
Olen Jones Apartments – 96 units
Villa Pacifica Apartments – 158 units
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Rancho Verde Apartments– 104 units
Sycamore Springs Apartments – 96 units
Villa del Norte Apartments – 88 units
Woodhaven Apartments – 116 units
December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
Near Future – New Project Development
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Rancho Verde East Expansion – 40 units
San Sevaine Villas – 220 units
Villaggio at Route 66 – 131 units
Additional Housing Programs/Activities
The Agency has developed or participated in a number of other housing related programs
including:
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Mobile Home Rental Assistance Program
Workforce Housing Marketing Strategy
San Bernardino County Homeless Partnership
Capital Improvements
The Agency is responsible for the funding of several capital improvement projects to help
eliminate blighted conditions within the community, and to encourage additional investment by
the private sector. The more significant projects the Agency has funded include:
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Upper Cucamonga Storm Drain and Hellman Avenue Widening Improvements
Foothill Boulevard Improvements
Etiwanda/San Sevaine Regional Storm Drain
I-15/Base Line Interchange
Haven Avenue Railroad Underpass/Grade Separation
Pacific Electric Trail
Engineering Services:
The Department is comprised of one lead section, the Engineering Administration Section,
headed by the Director of Engineering/City Engineering, and six subordinate sections. The
following provides highlights of the major accomplishments achieved during the reporting period
and a description of the major capital projects completed.
Engineering Administration Section
In addition to overseeing the operations of the Engineering Services Department‘s full-time, parttime, and contract employees and $72 million combined operating and capital budgets, the
Engineering Administration Section managed several significant initiatives and projects this year.
Key items this year included the completion and submittal of three Safe Routes to School Grant
Applications, Citywide implementation of eCivis grant software, Graffiti Bumper Sticker
campaign, expansion of the Municipal Utility‘s customer base, and continued environmental
review/design of several multi-year capital projects of city-wide/regional significance, such as the
Foothill Boulevard Widening Project (Grove Avenue to Vineyard Avenue), Haven Avenue Grade
Separation Project, and Base Line/I-15 Interchange Improvements.
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
Capital Improvements Section
The Capital Improvements Section is responsible for development and implementation of the
City‘s Capital Improvement Program and the design, inspection and contract administration of
various City-funded public improvement projects including paving, curb and gutter, sidewalks,
landscape and irrigation, storm drains, traffic signals, City buildings, and park facilities. A major
accomplishment for the Capital Improvements Sections was the successful completion of Phases
I, II, and III of the Pacific Electric Inland Empire Trail. A total of 31 Capital Improvement
Projects were accepted by the City Council as complete during Fiscal Year 2007/08. A listing of
some of the more significant capital projects constructed this year is provided under Fiscal Year
2007/08 Capital Projects.
Transportation Development Section
The Transportation Development Section oversees the design, installation, and operation of the
City‘s traffic circulation and traffic control facilities, traffic studies, traffic counts, traffic permit
issuance, and investigation of citizen concerns. Significant accomplishments this year included
the Citywide Emergency Vehicle Preemption Project, synchronization of 26 intersections on
Foothill Boulevard, synchronization of 13 intersections on Haven Avenue, Traffic Signals and
Safety Lighting installations at five intersections, successful submission of a Safe Routes to
School Grant Application for sidewalk improvements near Valle Vista Elementary, work with
school officials to improve the safety and efficiency of student drop-offs for Cucamonga
Elementary and Los Osos High School, and a successful grant application for Traffic Light
Synchronization Program (TLSP/Prop 1B) funding in the amount of $225,000.
Park Development Section
The Park Development Section oversees the design and construction of the City‘s parks and
recreational facilities, administers the Americans with Disabilities Act (ADA) Transition Plan and
administers park and recreation related grants. The primary areas of focus this year have included
the construction of three new neighborhood parks; the construction of the Los Osos Field
Lighting Project; the completion of the Old Town Park Improvement project and the Central Park
Playground project; and the ongoing conceptual planning of Phase II of the Central Park project,
which upon completion will include an Aquatics Facility, Service Yard and additional open
space.
Land Development Section
Land Development is responsible for the review and conditioning of proposed developments, as
well as the technical plan check, permit issuance, and construction inspection of developerfunded public improvements such as paving, curb and gutter, sidewalks, landscape and irrigation,
storm drains, traffic signals, and park facilities. Noteworthy accomplishments for this year
include reviews of Phase 3 of the 632 single family unit Rancho Etiwanda Estates, the 156 multifamily unit Main Street development, a 99 multi-family unit development on the north side of
Foothill east of Etiwanda, and multiple business developments along Haven Avenue.
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
Integrated Waste/NPDES Section
The Integrated Waste/NPDES Section is charged with administering the City‘s environmental
programs that aim to encourage the preservation of natural resources and prevent stormwater
pollution, thereby ensuring compliance with the NPDES (National Pollutant Discharge
Elimination System) and AB 939 (Recycling Bill) mandates. Highlights for this year include the
establishment of a ban on the use of expanded polystyrene foam at all City facilities, development
of a Manure Management brochure for distribution to the equestrian community, creation of a
Guide to Recycling insert for the phone book, and completion of a grant application for recycling
containers for various City facilities.
Municipal Utility Section
The Rancho Cucamonga Municipal Utility (the Utility) functions as a ―spot utility‖ providing
electric service to a limited number of new commercial developments including and surrounding
the Victoria Gardens Regional Center. The Utility celebrated the five-year anniversary of its
operational status at the close of Fiscal Year 2007/08. The Utility completed construction on the
Electric Utility Distribution System expansion (Rochester – Jersey – Haven – Foothill Loop),
expanding the Utility to new commercial developments currently under construction in these
areas of the City. It also began providing electrical service to the Rancho Cucamonga Animal
Care and Adoption Center.
Fiscal Year 2007/08 Capital Projects
The following are some of the key capital projects that were completed during Fiscal Year
2007/08:
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Haven Avenue and 19th Street Parkway Improvement Project
Rancho Etiwanda Estates Infrastructure Day Creek Storm Drain and Basin
Old Town Park Renovation Project
Upper Cucamonga Storm Drain and Street Widening Improvements (Phases I & II)
Church Street Parkway Landscape Improvements from Teak Way to Haven Avenue
La Senda and Etiwanda Channel Access Ramps and Foothill Boulevard Drainage
Improvements
Archibald Avenue Community Trail from Banyan to Wilson Avenue
Heritage Park and Windrows Park Baseball Field Renovation Improvements
Rancho Summit Park (6.6 acres) in Rancho Etiwanda Development (northeastern section
of City)
Cucamonga Creek Channel Bike Trail (Foothill Boulevard to Base Line Road)
Red Hill Park Exercise Trail
Pavement Rehabilitations and/or Widenings of Various City Streets
Public Works Services:
The Public Works Services Department is the steward of the City‘s growing infrastructure of
buildings, streets, storm drains, parks and landscape improvements. To fulfill its broad mandate,
the Public Works Services Department is headed up by the Public Works Administration Group
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
which is charged with the management of three subordinate sections: Facilities Maintenance,
Streets and Storm Drains Maintenance, and Parks and Landscaping Maintenance. The following
are the highlights within the Public Works Services Department during Fiscal Year 2007/08:
Administration Section: The Public Works Services Department once again opened its doors for
the public to educate and inform citizens on the different services that the Department provides.
On June 17, 2008, more than 800 people came to the Open House at the Corporate Yard.
Children and adults were able to try out some of the equipment, such as a sandblast sprayer, and
took a look at how carpenters and electricians use their equipment during the event. The Public
Works Open House was a huge success and exposed hundreds of residents to this critical City
operation.
In addition, the design process has begun for the Public Works Service Center expansion. This
expansion will provide the space greatly needed to accommodate the City shifting from a growth
period to a maintenance mode. It is anticipated that this project will be ready to go to the Design
Review Committee by June 2009, with construction commencing in Fiscal Year 2010/11.
Facilities Maintenance Section: The primary areas of focus this year included the installation of
Paseo Lighting at Ridgecrest/Rock Creek; carpet replacement in the Filippi Room at Lion West
and the lobby at Lion East; security upgrades at the Rancho Cucamonga Family Sport Center
(RCFSC); the set up of a new 75 KVA UPS system (Battery Back-up Power System), and the
installation of switch gear located at Central Park. Several upgrades were made at the Epicenter
and are listed below in the ―Capital Projects‖ section.
Streets, Fleet, and Storm Drain Maintenance Section: This group completed several important
projects including the completion of phase 6 of the Street Name Sign Replacement Program; the
improvements to CDBG-Hellman Drainage (Hellman North of Arrow on West Side); the
continuation of replacement/upgrade of City LED traffic lights; AQMD-mandated retrofits of the
diesel fleet; the replacement of several vehicles with ―green‖ fuel technology; inspection of
several bridges; and the expansion of the Graffiti Abatement Program.
The expansion of the Graffiti Abatement Program is not only to address graffiti within the public
right-of-way, but now includes the eradication of graffiti on highly visible private property areas.
The service has now expanded to a seven-day-a-week operation.
Bids for the construction of above ground storage tanks and a Compressed Natural Gas (CNG)
station were received in the spring of 2008 and construction of both of these structures should be
completed by May 2009. There have also been discussions about the possibility of adding a
public CNG fueling station at some future date.
Parks and Landscape Maintenance Section: The City of Rancho Cucamonga was recognized by
the Department of Forestry and Fire Protection for effectively managing public tree resources
throughout the past year. The Tree City USA award was presented at a tree planting ceremony
during the Arbor Day Festivity in May. Other noteworthy accomplishments include retrofit drip
irrigation projects in various locations; improvement of the concrete drainage located in various
locations in LMD 1; Calsense irrigation water management retrofits; and completion of the Red
Hill pedestrian paseo design.
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
Fiscal Year 2007/08 Capital Projects
The following are some of the key capital projects completed by the Public Works Services
Department during Fiscal Year 2007/08:
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Beryl Park Field Renovation
Windrows Park Field Rehabilitation
Storm Drain Improvement (Foothill east of Hellman)
CDBG – Graffiti Removal
CDBG – Wheelchair Ramps
CDBG – Sidewalk Grinding
Stadium Seat Replacement
Stadium Cross Aisle Waterproofing
Stadium Outfield Fencing
Railing Repaint at the Metrolink Station
Planning:
The Planning Department processed a wide variety of projects during the 2007/08 fiscal year.
The following are the highlights of those activities.
Current Planning
In Current Planning, a number of major development projects, permit entitlements and special
projects were processed ranging from General Plan Update and Amendments to Home
Occupation Permits. Approximately 2,535 construction plan checks were completed.
Major development projects that were processed and/or inspected included:
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82 residential condominiums: Base Line Road and San Carmela Court
Arbors at Route 66 a mixed unit project with one 2-story office building, 7 live/work
units, 68 town homes, and 23 single-family residences
Vintner's Grove Office Park a phased office development of 9 buildings
Haven Point Office Park an office project comprised of one 4 story, 139,144 square foot
building, and two single story retail buildings of 6,800 and 7,200 square feet
225 workforce apartment units located at 13233 Foothill Boulevard
Rancho Workforce Housing, a 166 unit apartment complex
Peninsula Retail Partners, LLC - 23 single family lots
Anthony Vernola - 45 lots single family lots
William Lyon Homes - 34 single family lots
David Jeffers Consulting - 85 single family residential lots
Xue Min Shi - 12 residential condominium units
Tava Development Company - 56 single family lots
The Current Planning section was also involved in the following special projects:
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
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Development Code: Various amendments to zoning regulations and standards.
Comprehensive revisions are also being made to the City‘s Zoning Ordinance to bring it
into consistency with the General Plan.
Pacific Electric Inland Empire Trail: Phases I, II, and III sections of the trail were opened
to the public in October 2007. Phase V will cover 1200' east of Etiwanda Avenue to I-15
Freeway.
Historic Preservation
Historic Preservation activities included the following:
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Processing of two Landmark Alterations (Nosenzo-Smiderle House & Toews House).
Two Conditional Use Permits were processed and finalized for historic homes (Stoebe
House and Roberds‘ House)
Chaffey-Isle House - Continued monitoring of construction activity on the restoration of
the Chaffey-Isle House.
Historic Pacific Electric Depot – Selective demolition of non-historic elements removed
from the exterior and interior of the structure. The City has received permission from
SANBAG to designate the Depot on the National Registry.
Historic Preservation Ordinance – Updating the Historic Preservation Ordinance to
include language that creates Historic Districts and is consistent with current case law
and in conformance with State and Federal law.
Johnston House – Working with the developer in researching alternatives to demolition
of the historic house.
Archive Center – ongoing updating and cataloging, and creating a new matrix for
locating and identifying historic resources.
General Plan Update – updating the City-wide comprehensive historic surveys and
Historic Preservation element in the General Plan.
Mills Act Properties – Identified/created a process for reviewing Subdivision Map
Requests for Historical Mills Act Properties
Advance Planning
The Advance Planning section was involved in the following special projects:
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On March 19, 2008 the City Council formalized its commitment to the Healthy Cities
principles by adopting Resolution 08-069.
Approval of Yard Sale, Temporary Sign, and Medical Marijuana Ordinances
Registration of Vacant Residential Properties Ordinance: Status – On hold- The
Ordinance requires the registration of vacant residential properties. On May 21, 2008,
the City Council formed a Subcommittee to study the matter.
Compass Blueprint (SANBAG Transportation – Land Use Integration Project):
Completed March 2008
―Green‖ Sustainability Program
Local Update of Census Addresses (LUCA) - On April 3, 2008, the Planning Department
submitted completed work to the Census Bureau. The City of Rancho Cucamonga
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
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received $50,000 in funding for work completed and estimated hours and money spent
working on the LUCA program.
Landscape Alliance - The Inland Empire Utilities Agency (IEUA) created the Landscape
Alliance with the goal of developing a water efficient landscape ordinance that would
meet the requirements delineated in AB 1881.
Other projects:
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General Plan Update: The General Plan Update kicked off in November 2007 and is now
in the public participation phase of the schedule.
Continued work on the Housing Rehabilitation Program, CDBG Program, and
Amendments to the Victoria Gardens Master build-out proposal.
Building and Safety:
The Building and Safety Department provides plan checking, inspection and permit activities for
construction projects to meet State Model Codes including Building, Fire, ADA, Energy,
Grading, Plumbing, Mechanical and Electrical codes. The department provides code enforcement
of municipal code and property maintenance standards in a coordinated environment.
Building and Safety continues to enhance the use of permit software to help expand its use to online permit processing and an interactive voice response system so customers can access permit
and inspection information 24 hours a day, 7 days a week. The Department conducted over
34,700 inspections and issued almost 3,000 permits during the 2007/08 fiscal year. Building and
Safety has implemented an E-Payment feature that will provide customers with the ability to pay
for permits online.
Building Inspection
The Department strives to allocate its resources to maintain a 24-hour turn-around time for
inspection requests.
Plan Check and Support Services
The Permit Section had a reduction in staff due to the slower construction activities. The
Department continues to utilize consultants for plan check work on an as needed basis.
Fire Construction Services
Unique to Rancho Cucamonga is the Fire Construction Services section located within Building
and Safety. On behalf of the Rancho Cucamonga Fire Protection District, Fire Construction
Services performs all development and technical review related to fire codes and standards for
new proposed projects, plan review and permit issuance of all fire protection systems and
provides all fire inspections for new construction.
Additionally, specific Building and Safety staff members have been available to visit existing
businesses that are interested in relocating their business to Rancho Cucamonga. These staff
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
members provide technical information to the business owner as well as assess for Building
Code, Fire and Electrical requirements. This personal on-site visit ensures the potential customer
that all significant items will be addressed and completed prior to the intended Grand Opening.
Code Enforcement
This section continues to provide services for enforcing requirements of municipal code, property
maintenance standards, zoning related issues, and works with other city departments in the areas
of promoting and educating the general public to maintain healthy, safe, clean living and working
environments.
During Fiscal Year 2007/08, Code Enforcement continued to maintain the following programs
which benefit the residents of Rancho Cucamonga: volunteer program, shopping cart retrieval,
and in addition extended services to 7-days-a-week coverage. Further, Code Enforcement
continued the successful neighborhood clean-up efforts by assisting over 250 residents and
collecting approximately 30-35 tons of garbage.
Community Services:
Senior & Human Services
At the core of the Senior Center's expansive program listing is the daily lunch program, which
provides nutritious hot meals to over 275 seniors at the Center and in their homes. Over 68,000
meals were prepared at the Senior Center this past year. Each week a variety of over 100 exercise,
craft, education, and lecture classes are available.
Cultural/Performing Arts
During its second season, The Lewis Family Playhouse hosted a wide array of performances and
productions for audiences of all ages and entertainment interests. Everything from headliners, to
cultural musical entertainers, comedians and family friendly performers graced the stage at The
Lewis Family Playhouse this past year to audiences totaling nearly 43,000.
The Rancho Cucamonga Community Theatre continued to delight its audiences and attract theatre
lovers to the Playhouse. The 2007/08 productions of Pump Boys and Dinnettes, A Christmas
Carol, The Secret Garden and A Midsummer Night‟s Dream, along with last summer‘s family
musical, The Wizard of Oz, broke all previous attendance records with audience members totaling
8,500. Celebration Hall, the Lewis Family Playhouse, Mainstreet Lobby, and the Bank of
America Imagination Courtyard also hosted 785 rental events and special occasions this past year.
Special Events
Last year over 40,000 community members attended special events, some of which included: the
ninth Annual 4th of July Firework Spectacular, Movies in the Park, Concerts in the Park, Founders
Festival Parade, Cinco de Mayo, Movies in the Spring Time, and Rancho Summit Park and Olive
Grove Park Grand Openings and Ribbon Cuttings.
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
Sports
The R.C. Family Sports Center provided drop-in play for the following activities on a 7-day a
week schedule: basketball, racquetball, wallyball, and drop-in play volleyball on Tuesday
evenings. In addition, the Sports Center was home to several City leagues and programs
including: youth basketball, youth volleyball, pee wee basketball, adult 3-on-3 basketball, adult
full court basketball, adult racquetball, drop-in play, and the City‘s Teen Center.
The Department‘s Pee Wee Sports program offered children ages 3-5 the opportunity to play
basketball, baseball and soccer in a fun and friendly environment, where they were taught the
basic of the sport in a team-oriented setting. For eight weeks this past summer Cucamonga
Middle School held a half day camp, CMS Summer Sports Camp, for children ages 5-12 years
old. The Department‘s Youth Basketball League offered opportunities for boys and girls to learn
and enhance their basketball skills. The 2007/08 summer and winter basketball seasons had over
164 teams participating.
The 2007 summer Learn to Swim program offered another successful season of group swim
classes, private lessons, pool parties and open recreational swimming with 6,432 participants. A
variety of sport programs were offered for adults during the year including: an Adult Softball
League that continued to be a successful program that served on average 164 men‘s, women‘s
and coed teams per season. Adult 6-Aside Soccer Leagues continued to grow this past year. The
two leagues offered included a 30+ age division and an 18+ age division. The Adult Flag
Football program added a women‘s league flag football program to the roster of activities this
past year. Adult Tennis Leagues were offered year-round; men‘s and women‘s singles divisions
were available on weeknights. Participants played in a league that offered matches for those who
qualified.
The Northtown Collaborative continued to feature the partnership between the Community
Services Department, the Northtown Housing and Development Corporation and the Cucamonga
School District. This CDBG grant funded program provides recreational activities in a safe
environment to youth residents from this area of the City. Recreational programs offered
included: Youth 3-on-3 Basketball, Youth 5-Aside Soccer, Pee Wee Sports, Open Play, Summer
Camp, Hip Hop Dance Class, and Cheerleading Class.
Youth and Family Programs
The Community Services Department offered over 1,000 recreation classes, programs and
workshops during the past year for residents of all ages. Five thousand, three hundred nine
(5,309) participants were enrolled in the Department‘s recreation classes last year.
A variety of other programs offered for teens included: Teen Recreation Activity Club (TRAC),
the Teen Connection, and a summer only Summer Volunteen Connection program. The Spruce
Avenue Park Skate Facility is home to many local ‗tween skaters. City staff presented four skate
safety assemblies this past year to local fourth graders to enhance skater safety. Mobile
Recreation‘s “Fun on the Run” is a free recreational program that brought fun, staff-supervised
activities and equipment to various parks throughout Rancho Cucamonga during the year.
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
The IncredABLES Special Needs Program provided social and recreational activities for those
with developmental, learning and physical disabilities. Some of their events this past year
included a special needs prom, an arts show, and Friday night fun club socials.
The RC Family Resource Center opened its doors to the community on May 21, 2008. The
Center houses five non-profit organizations on-site and provides linkages to over 30 additional
non-profit and social service organizations to assist community members with needed
information and referrals.
Additional Department Activities
A variety of trips and tours were offered through the Department‘s Travel Connection for
individuals of all ages to destinations near and far. In all, 1,644 travelers enjoyed 43 trips and
tours to destination all over Southern California and beyond.
During the last year volunteers worked at numerous City events and activities. During Fiscal Year
2007/08, staff reported 2,384 volunteers, providing 53,515 hours of service at a financial savings
to the City of approximately $1 million.
The Rancho Cucamonga Epicenter is home to the Single ‗A‘ Baseball team, the Rancho
Cucamonga Quakes. The team is a California Affiliate of the Anaheim Angels of Los Angeles.
Quakes‘ baseball is played on the Stadium field between April and September each year. On
non-game days and during the off-season, the facility is available for rent. During the past year,
18 rentals took place at the Epicenter totaling 42 days of activity.
Police Department:
The City of Rancho Cucamonga contracts with the San Bernardino County Sheriff‘s Department
for general law enforcement services. The Police Department has 143 sworn officers, 45 general
employees and over 100 volunteers which include Reserves, Citizen Patrol, Equestrian Patrol and
Explorers. In addition to basic patrol services the Rancho Cucamonga Police Department also
provides the following: Solution Oriented Policing Team; Crime Prevention Unit; School
Resource Officers; Bicycle Enforcement Team; Multiple Enforcement Team; Traffic
Enforcement; Detective Unit; and a Retail Theft Team.
The City of Rancho Cucamonga is rated year after year as one of the ‗safest‘ cities in the United
States of America with a population over 100,000. The City of Rancho Cucamonga and its Police
Department share a great deal of pride in this accomplishment and enjoy a great working
relationship as well. Together, they provide residents and business owners with the type of safe
community other cities envy. In 2008, the following four programs highlight the inter-department
collaboration and community support that justifies such high ratings:
Graffiti Eradication Program: Through a team effort between the Police Department and the
City‘s Public Works Department, the Graffiti Tracker System was implemented. The City of
Rancho Cucamonga was the first city to implement this program in the county of San Bernardino.
Through this program individuals or groups are tracked utilizing digital photographs to record
graffiti. Once the graffiti has been photographed, the Public Works Department removes the
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
graffiti and officers begin their criminal investigation. To date, several search warrants have been
served, 20 arrests have been made, and the Department is seeking restitution of over $20,000.
Retail Theft Team: The Retail Theft Team is run from the Victoria Gardens Station. The team
is tasked with enforcing all criminal investigations not only within the Victoria Gardens Shopping
Mall, but the Foothill Business Corridor as well. The team has been extremely successful in
apprehending and prosecuting suspects committing crimes in these areas. During the last fiscal
year, the team began a Merchant Exchange Project which involved reaching out to retailers and
educating them on loss prevention, retail theft trends, booster teams, credit fraud and counterfeit
money detection. This year‘s Organized Retail Crime Conference was hosted by the Team and
held at the Cultural Center. Over 200 law enforcement officers and business representatives
attended this conference which focused on Retail Theft Crimes. Due to the success of the Retail
Retail Theft Team, Target Department Stores donated $2,000.00 for the team to create an annual
class educating merchants on ways to protect themselves against theft.
KidzWatch Expansion Program: This is an educational program which is taught by the Police
Departments Crime Prevention Unit. The program is designed to reach out to youths 8-12 years
of age and teaches them to become more community oriented and law enforcement positive.
During the seven week program they were taught Gang Awareness; Bicycle Safety; Nature
Awareness; 9-1-1 Usage; and School Bullying.
The program required the commitment of the parents to stay actively involved in the program for
their child to graduate. Two academies were held over the last fiscal year with 19 children
attending these academies. 15 students graduated with perfect attendance.
Crime Free Multi-Housing Team: The Crime Free Multi-Housing Program continues to add
communities to their program. As a result of proactive enforcement there has been a 40%
decrease in the number of calls for service from the 54 communities enrolled in the program.
This was accomplished by property managers being more proactive within their complexes,
implementation of new Neighborhood Watch Programs and providing Educational Programs for
management staff. By working with property managers 80 percent of violators were evicted from
properties for violations of the penal and health and safety codes.
Due to the success of the Crime Free Multi-Housing Program, the Police Department
implemented the Crime Free Hotel/Motel Program. This program provides Hotel/Motel
Management the tools to recognize when crimes are occurring on their properties. This allows
them to work with law enforcement in preventing criminal activity from occurring on their
property.
Fire Department:
The Rancho Cucamonga Fire Protection District is responsible for fire prevention, fire protection,
and life safety services. District personnel are dedicated to the preservation of life and property
in service to the community. The continuous goal is to deliver these services in an effective,
efficient and professional manner, reflecting improved fire and life safety.
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
During the 2007/08 fiscal year, the Fire District continued to experience an increase in demands
for service. District staff accomplished the following during this most recent fiscal year to
maintain and improve existing services levels in accordance with Council approved goals:

Completed negotiations and agreements with the County of San Bernardino Flood
Control District for the purchase of property on Hellman Avenue for a proposed fire
station site.

Continued search for property to relocate and rebuild San Bernardino Rd. Station (172)
which is over 50 years old.

The City‘s Automated External Defibrillator (AED) Program, administered by the Fire
District, is nearing completion of Phase I. By the end of 2008 76 AED units will be
installed throughout all City facilities, including the Quakes Epicenter. In addition, with
every installation employees must be trained in the location and use of the units. Fire and
GIS are also working together on an interactive map that will include all AED locations
throughout the City.

Unwanted fire alarm system responses reduced through cooperative agreement and
appropriate cost recovery fees for service with alarm industry. The District developed
the first known program with the California alarm industry. The goal is to reduce the
unwanted alarms 10% each year. In the first 9 months of Fiscal Year 2007/08 unwanted
alarms were reduced by 12%.

Jersey Station Medic Squad (174) placed in service on May 3, 2008. Implementation of
this second squad addresses the service improvement needs outlined by the 2,500+ call
volume improvement standard under the Fire Strategic Plan and related approved
improvement goals. The Medic Squads are helping to reduce draw-down.

Fleet Maintenance developed and implemented a cost recovery fee for services program
charged to other fire agencies and equipment manufacturers. The cost recovery fees
offset the shop major equipment replacement cost by ―sharing‖ that cost with other fire
agencies and fire apparatus manufacturers.

Continued the public education “trading card” program in conjunction with Burrtec,
Costco and the Rancho Cucamonga Professional Firefighters Association. The first
objective of this program is to educate children and their parents to reduce injuries and
possible home fires. The second objective is to educate seniors to reduce illnesses and
injuries that can be life threatening. The donations received help defray the cost of the
trading cards.

As a result of improved mutual-aid agreements with USFS and OES, the District
recovered 99% of billed cost recovery invoices.

Five-year Fireworks Education and Enforcement program. The goal of this program is
to educate the public and prevent injuries and fires through a program focusing on the
dangers of fireworks and emphasizing that such devices are not permitted in the District.
2008 saw a 68% reduction in the number of fireworks complaints since 2005. The
program includes the annual deployment of high visibility banners, post cards mailed to
the homes in areas with a documented high use of fireworks and focused patrols by
District and Sheriff‘s Department. This program will continue into the future with the
aim of further reducing the incidence of the use of fireworks and increasing public safety.
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga

Pilot test program for Wildland High Hazard Warning Signs (Archibald and Haven
streets at hillside areas). The objective of the new signs at the entrance to the hillside
areas is to educate the public on the hazards of dangerous behaviors (fireworks, open
flame, smoking) and reduce the number and significance of fires. The District is
receiving fewer calls from residents reporting dangerous activities and unauthorized fires
as a result of these warning signs. The District is exploring with the County Supervisor‘s
office a cooperative effort to expand the program and install additional signs at other
critical access points to the very high fire hazard area.

Mandatory wellness and fitness program. The program was implemented in January
2007, and mandates a minimum of thirty minutes of fitness each shift. The intent is to
reduce injuries and associated costs.

New Personnel Rules and Regulations adopted by the Board in early 2007 have been
fully implemented.

Transition of maintenance of radio system ―backbone‖ from West End Communications
Authority to County ISD has been completed.
Library Services:
Libraries in Rancho Cucamonga were more popular in Fiscal Year 2007/08 than ever before,
with over a million books, DVDs, CDs and magazines borrowed, 17,000 new library cards
issued, and 30,000 youngsters attending a library program. Currently 170,000 borrowers
own a library card and enjoy a collection of books and media boasting over 260,000 titles,
360 magazine subscriptions and free access to over 70 PCs through ―The Three Amazing
Libraries‖ of Rancho Cucamonga.
A ―destination place‖ library, the Biane Library offers a collection of over 100,000 books,
DVDs, and CDs in a stunning and playful architecture that features a dramatic story theater
with a fiber optic ceiling, a 21-seat computer classroom and a ―Teen Scene‖—all available in
the sophisticated downtown atmosphere of the Victoria Gardens Regional Center.
For a more traditional library experience, the Archibald Library continues to offer a
collection of 160,000 volumes in a newly refurbished building, adding a Technology Center,
a Teen Scene and expanding the Children‘s Room to include magical bubbling machines and
a read-together story space for parents and toddlers. Open 7 days a week, Archibald Library
has free wireless Internet access, and this year upgraded 36 new public access computers.
The Virtual Library completely revamped its format this year to be highly interactive, now
serving as a ―real branch‖ of the Library system. With over 50 databases and a popular on-line
tutoring program for students of all ages, over 340,000 ―hits‖ were registered this year at this
popular branch open 24/7.
Other highlights include:
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
Children's Services:

More than 30,000 youngsters came to our libraries to enjoy the popular story time
programs. Offered fourteen times each week at our two locations, the preschool, toddler,
school-aged and teen programs offer something for children of every age.

The Summer Reading Program logged the most young participants ever, with 5,000
youngsters maintaining their reading skills during the long summer.

The "Back to Basics" Children's Literacy Program served another class of 80 youngsters,
improving the reading level of each child and promoting reading and literacy as a
pathway to success.

The popular "Kidsmobile" provides service to elementary schools. Stocked with books
that kids love, our distinctly-designed bookmobile visits children at their school sites.
The Kidsmobile checked out almost 51,000 items to children during this busy year, an
increase of almost 20% from the previous year.
Senior Services:

The Library's "Housecalls" outreach program delivers library materials via volunteers to
community members who cannot come to the library. This service reaches more than 50
Rancho Cucamonga residents, and we deliver library materials ranging from books to
DVDs to recorded books on CD.
Information and Cyber Services:

Between the Adult and Children's Information Service desk and our Virtual Library, over
170,000 information questions were answered during the past fiscal year.

Over 80,000 library customers used our free, public access computers to search for jobs,
send email, create resumes, type up school reports or just surf the Internet, while 1,000
children, teens and adults took advantage of hands-on computer classes.
Literacy Services:

Fifty tutor student pairs call the Library their home and their inspiration to keep reading.
The continuation of this program is possible due to on-going support from the State
Library, Community Development Block Grant funds, corporate and private donations.
Volunteer Services:

Between the Friends of the Library and the regular volunteers, over 17,000 hours of
volunteer time was donated in Fiscal Year 2007/08.

The Friends of the Library volunteer corps accounts for 8,500 hours of volunteer time for
sorting, staffing and managing the Friends Bookstore at both libraries. Open seven days a
week, the Friends Store raised another $120,000 for the Library in Fiscal Year 2007/08.
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
Foundation Highlights:

The Library Foundation donated over $70,000 towards library programs, including
children‘s programs, a feasibility study to complete the second floor of the Biane Library
and support of the Literacy program.
Goals for Next Year

Through a successful grant application to fund a feasibility study, planning has begun
on how to best expand library services to the second floor of the Paul A. Biane
Library. This process will continue into Fiscal Year 2008/09 as a detailed building
program based on the feasibility study will be created.

Budget challenges on the horizon due to the economic downturn for California and
the nation make fundraising and grant opportunities a critical part of Library funding.
A library telethon is scheduled for spring of 2009. For funding tenant improvements
on the second floor of the Biane Library, the Library will look at the Library Services
and Technology Act (LSTA) and the Institute of Museums and Library Services
(IMLS) for possible planning and programming grants.
City Manager's Office:
As the administrative head of city government, the City Manager is appointed by the City Council
to enforce municipal laws, direct daily operations of the City, make recommendations to the
Council, prepare and observe the municipal budget, appoint and supervise all City department
heads and employees, and supervise the operation of all City departments. The City Manager is
responsible for implementing policies adopted by the City Council; preparing and submitting the
annual budget and administering the day-to-day operations of the City.
As part of these responsibilities, the City Manager‘s Office oversees the follow on-going projects:
Community Information Program: The goal of the Community Information Program is to
inform and educate the community on service, projects, and programs provided by the City of
Rancho Cucamonga. The City's active Community Information Program includes the quarterly
publication of the Rancho Cucamonga Reporter, the Annual Report, related special publications,
and the RCTV-3 government channel and Community Information Bulletin Board. The City
Manager's Office also assists with media and press relations, as well as all informational news
releases.
Legislative Program: The City Manager's Office coordinates a very active legislative program
focused on protecting the interests of our community and identifying resources available to
enhance City services and programs. Legislative efforts include researching and monitoring
federal and state bills, preparing position papers and letters in response to proposed legislation,
and working with legislative representatives and their staffs to promote the interests of the
community.
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
Additionally, as the City Council actively participates in regional agencies and boards, the City
Manager's Office provides assistance and support. The inter-governmental agencies the City of
Rancho Cucamonga participates in include SANBAG, Omintrans, SCAG, and Metrolink.
Ombudsman: The City Manager's Office strives to ensure that the City provides the highest
level of customer service. The City Manager's Office is available to assist residents with any cityrelated issue. The staff in the City Manager's Office helps residents in person, over the phone, or
via email through the City‘s General Information Email Account, [email protected].
Cable Television Franchise Administration: The City Manager‘s Office serves as the
Franchise Administrator for cable television franchise agreements. There are two cable
companies operating in Rancho Cucamonga: Charter Communications provides service to a
majority of Rancho Cucamonga residents, and Time Warner Cable, formerly Adelphia Cable,
provides service to a limited portion of the City. Should residents experience difficulty
contacting one of the cable television providers, or encounter a customer service issue, they may
contact the City Manager‘s Office for assistance.
Major 2007/08 highlights include:
 Coordinated the Healthy RC initiative, which encourages a healthy and active lifestyle
for its residents by integrating its three components: Healthy Body, Healthy Mind, and
Healthy Earth. Healthy RC includes:
o Creation of community walking clubs to promote exercise
o Healthy RC Challenge- Walk from RC to DC- new software system accessed
online monitors your progress
o Healthy RC Senior Habits
o Healthy RC Fun on the Run program
o Healthy RC Promotional Items
o Healthy Reading Materials in Library
o Healthy RC Blog on Library Website
 Coordinated the ―Healthy Earth‖ component, aimed at incorporating sustainability and
environmentally friendly practices in the organization and community. Efforts include:
o An inventory of the City‘s existing ―green‖ practices
o Development of interdepartmental ―Green Team‖
o Development of sustainability action plan including identifying goals and new
―green‖ initiatives
 Developed the Team RC Workforce Development Program to assist in employee
development and prepare the next generation of public service employees. Three
employee learning groups were developed to pursue different initiatives. These groups
are Ideal Culture, Practical Vision, and Employee Orientation.
 The Mobile Home Accords, which are agreements between the City and the owners of
the eight mobile home parks regarding rent, were successfully renewed for an additional
seven years.
 Facilitated City Council‘s efforts to address issues surrounding soliciting. An ordinance
was passed prohibiting aggressive soliciting and soliciting after dark.
 Worked with City Council in examining issues regarding secondhand smoke and its
health effects. City Council passed an ordinance prohibiting smoking on all city property
including parks, trails, playgrounds, and public plazas.
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga



Oversees contract with All City Management to provide school crossing guards at over
50 locations throughout the City.
Began the process of updating and upgrading the equipment and capabilities of RCTV-3
government channel.
Led the RC Analysts Professional Development Group to foster employee development.
Animal Care and Services:
The Animal Care and Services Department provides care, shelter, and adoption services for
homeless, abandoned, and abused animals and also protects the public health, safety, and welfare
of the community. This Department, which began operating in May 2006, is committed to
building a community in which every adoptable pet finds a responsible home.
Animal Care and Services also provides Field Services that handles requests for service on a
priority response basis such as vicious/aggressive animals, injured animals, confined strays, and
the pick-up of stray deceased animals. Animal Services Officers are also empowered to
investigate complaints such as nuisance animals, leash law violations, and inhumane conditions.
The Department provides emergency services for injured or sick stray pets, vicious/aggressive
animals and police and fire assistance on a 24/7 basis. In the last fiscal year, Field Services
received 5,593 requests for services.
Community involvement is an important component for the Animal Care and Services
Department. This includes the development of a strong volunteer program, foster care program,
working with rescue groups and other Centers, attending community events, and adoption
promotions.
Completion of Phase Two Construction
The most noticeable improvement to the Animal Care and Services facility is the new surgical
facility which makes it possible for Center pets to be treated much more quickly without
additional transporting as well as receive diagnostic care such as x-rays at the Center. In addition
to emergency procedures the Department has begun to sterilize Center pets two days a week
averaging 20 pets per day. Previously, these services were provided by local vets as their
schedules permitted. Doing the surgeries in house will increase availability of adoptable pets to
waiting families and also stabilize the cost and quality of this service.
Less visible, but equally important, are the renovations to the HVAC System which cools, heats
and ventilates the Center facility. The upgraded airflow through the building will aid in reducing
disease organisms and odors. Some of the newest airflow directional systems have been utilized
to help improve both the health of our Center pets and the comfort of our human clients.
The fenced in, outdoor areas behind the Center, our Meet and Greet Areas, have also been
renovated. There are two existing areas and a third area has been constructed with new fencing,
shade structures, and murals. These areas are used in several ways. If a potential adopter is
interested in a particular dog we can take the dog out of the kennel and allow them to interact in
these larger and quieter surroundings. This usually shows off the dog in a more attractive light
and allows the potential adopter to get a more realistic idea of the dog‘s personality. If the
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
potential adopter already has a dog it provides a large, quiet area for the two to meet and make
sure that they are compatible. The landscaping, murals and shade structures present our adoptable
pets in the most attractive way possible and enhance the adoption experience.
Also, since dogs are kept for extended periods of time, it is very important that they have a
chance to get out of their kennels and have time to play alone or with our volunteers so that they
can remain psychologically healthy and adoptable. The staff and volunteers try to cycle dogs -especially those that have been here a long time or have been identified by our Animal Handlers
as needing additional attention, into the play area for some quiet time to stretch their legs when
the weather is appropriate.
All of these functions are very important to our dogs and having additional space which is
sheltered from the elements makes them more useful and practical.
Spay and Neuter Program
Two Spay neuter programs were implemented in February and March. As part of national
Prevent-A-Litter Month in February, the Department instituted a Double Discount Coupon
Campaign, which doubled the value of our spay/neuter vouchers and promoted the benefits for
the owners when they have their pets spayed or neutered. For example, spayed or neutered pets
are healthier, cheaper to keep, and safer. The Department also partnered with retailers who
emphasized low price in their advertising. As a result, six times the number of vouchers were
distributed during February‘s Double Discount Coupon Sale.
In March, the Department partnered with two local veterinarians to offer very reduced price spay
and neuter surgery targeted to areas that we felt, due to economic conditions, would have price as
the major deterrent to having pets spayed or neutered. The Department partnered with Northtown
Housing Authority and, using their mailing list, cosponsored a mailing. The Department also
received information from the City Managers Office on mobile home parks where the program
might have the most effect. Fifty pets were sterilized during our low cost clinics in March.
Foster and Rescue Program
The current focus of the foster program has been mainly kittens who are too young to be weaned.
The Department has increased the number of foster volunteers and the number of kittens in the
program. Last season we successfully fostered 565 kittens. This year to date, we have
successfully fostered 587 and a number are still in foster. The Department has established new
procedures, guidelines and training for volunteers. We have increased the number of pets going
to rescue organizations and established contacts with other Centers such as the Riverside Humane
Society, Helen Woodward Center and the San Diego Humane Society to create ongoing transfer
programs for our Center pets.
Field Services
Beginning in October 2007, the Department sponsored a Lov „em and license „em campaign
which waived the late fees for any owners who had not licensed their dog. The campaign ended
in January 2008. As a result of the campaign we licensed 1,151 dogs in December of 2007 as
compared to 604 in December 2006. In early 2009, the Department will begin canvassing.
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
Additionally, our Field Services Division has created new ordinances to streamline the process
for handling dangerous and vicious dogs and barking dog complaints so that these public safety
and quality of life issues can be handled in a more timely and efficient manner.
The progress that the Animal Care and Services Department has made this year brings us closer
to our goal of developing a community in which every adoptable pet finds a home and also
enables us to bring better service to both our two legged and four legged citizens.
Administrative Services:
Administrative Services is unique in comparison to other City departments in that it is a "staff"
department as opposed to a "line" department. While line departments typically provide services
only to the public, the Administrative Services Department provides services and support
primarily to internal staff (including the City Council, the City Manager, the various City
departments and employees) with some service areas crossing over into the public arena. The
department's major service areas are: Administration, Finance, Treasury Management, Personnel,
Risk Management, Purchasing, Business Licenses, Special District Administration, Geographical
Information Systems, and Management Information Systems.
The Administrative Services Department continued making progress on projects that were started
during the previous fiscal year and started some new projects during the 2007/08 fiscal year. A
summary of each of these projects by division follows.
Administration Division: One of the responsibilities of the Administration Division is to
facilitate and coordinate intra- and inter-departmental programs. Among these are the City‘s
Succession Planning Program and Preparing the Next Generation Initiative. During this fiscal
year, the Division facilitated numerous training programs, continued to revamp the new employee
orientation, and implemented a Leadership Development Program in conjunction with Cal Poly
Pomona using recognized best practices and real world experience from other jurisdictions.
Business License Division: The Business License Division of the Administrative Services
Department ensures compliance with City codes as they relate to business licenses, transient
occupancy and admission taxes. During Fiscal Year 2007/08 staff processed approximately
10,440 business license applications (8,250 renewals and 2,190 new filings), inspected 157
businesses, and collected revenues totaling $2,442,540.
During 2007, the Business License Division in conjunction with the IS Division facilitated the
implementation of a new online Business License renewal module. Each business that receives
its annual license renewal form will have the option of renewing its license online by visiting the
City‘s website and inputting the business license number and PIN number from the renewal form
and following the easy step by step instructions.
Finance Division: The Finance Division of the Administrative Services Department provides for
the administration of financial activities such as payroll, accounts payable, accounts receivable,
audits, preparation and monitoring of the budget, revenue recording and tracking, preparation of
financial statements, and the establishment and maintenance of a fixed asset inventory.
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
During Fiscal Year 2007/08, the Finance Division was notified that the City received its twentieth
consecutive Government Finance Officers Association (GFOA) Certificate of Achievement for
Excellence in Financial Reporting. See additional discussion of this prestigious award under
section V. Awards and Acknowledgements.
Geographic Information Systems/Special Districts Division: The Geographic Information
Systems/Special Districts Division of the Administrative Services Department manages all the
City's special assessment districts and provides geographical mapping of all City functions
including engineering, planning and building and safety.
During this period, the GIS/Special Districts Division provided GIS data and mapping support to
the Police Department including base data to their GST mapping application; created a functional
map for the California Highway Patrol Rancho Cucamonga Area Office that displays the
agency‘s area of jurisdiction for tactical and planning operations; provided data and mapping
support for the West Valley Cities Emergency Response Plan coordinated by the County along
with participation of various cities‘ Fire Emergency and Police Agencies in order to develop and
plan transportation strategies during emergencies and other special events; and completed an
inventory of all street lights in the City using GPS to identify all street lights that are not
functioning and provide this information to Southern California Edison.
Human Resources Division: The Human Resources Division is responsible for recruitment and
retention of quality employees and administration of a comprehensive employee benefit program.
The Division facilitated 27 full-time and 33 part-time recruitments during the 2007/08 fiscal year
and also implemented an on-line job application program through CalOpps to enable the City to
receive job applications electronically from potential new employees.
Information Systems Division: The Information Systems Division of the Administrative
Services Department provides research and development in client server computer and personal
computer applications. The Information Systems Division continues to strive to be on the cutting
edge of technology, thus increasing the productivity and service levels to the City users and
patrons. The advances described are designed to progressively build upon the City's technology
base to improve, expand and respond to the demands of the public for vital services in police, fire,
safe roads, youth and adult recreation, tax and financial transactions, community and home
development and many more.
During this period, the Information Systems Division implemented RC-LIVE which provides live
and archived broadcasting of Council meetings via the Internet with indexed audio and video to
agenda topics; implemented online Business License renewals as well as online Graffiti
Reporting and online Permit Services to further the City‘s goals of providing enhanced egovernment services; and implemented RCTOPS services to allow property owners, developers,
and contractors to request inspections and verify results 24/7 via the telephone and Internet.
Future services will include the ability to pay for inspection services via the Internet.
Purchasing Division: The Purchasing Division of the Administrative Services Department is
authorized to procure services or goods at the best price, from the most responsive and
responsible vendor. It acts as the City's centralized procurement agent and authorizes all City
purchases by ordinance requirements. It is also charged with the disposition of surplus or
obsolete property as well as responsibility for the City's telecommunication needs.
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
During this period, the Purchasing Division revised via ordinance, the bid threshold to help
streamline the procurement process for our internal and external customers. With the
procurement limits amended, an opportunity for Purchasing occurred to intensify focus on highdollar long term contractual bidding. This facilitated the ability to bid and negotiate for contracts
of higher value realizing a greater cost savings to for the City.
Risk Management Division: The Risk Management Division is responsible for ensuring
employee safety, the prompt and fair delivery of workers compensation benefits, risk assessment
and cost effective risk transfer when appropriate, litigation management, and the fair and fiscally
responsible analysis of third-party. See additional discussion of Risk Management activities
under section IV. Other Financial Information.
Treasury Management Division: The Treasury Management Division, in accordance with the
―Prudent Person Rule,‖ invests and monitors all idle funds to maximize and safeguard taxpayer
dollars. During this fiscal year, the Division completed a competitive bid process for the City‘s
financial services and began the transition of all banking services to the newly selected financial
institution.
III. PROSPECTS FOR THE FUTURE
The City, along with the rest of the nation, is going through some very difficult economic times.
Although the City continues to face the challenges of declining revenues such as sales tax,
property tax, franchise fees, and development revenues; the ever looming potential for the State to
take away additional revenues; and the impact of increases in the City‘s fixed costs, the City
continues to focus on finishing existing program goals before launching new initiatives.
Following are some of the major objectives incorporated into the Fiscal Year 2008/09 Adopted
Budget to address the various goals developed by the City Council in their goal setting sessions.
Goal 1 – Public Safety: Proactively develop public safety programs and facilities to meet
community needs.



Continue planning for new Police Substation
Continue implementation of Fire Strategic Plan
Consider additional uses of technology to enhance public safety services
Goal 2 – Organizational Development:
programs for the internal City organization.



Develop and implement workforce development
Continue development and implementation of workforce development programs, succession
planning, and new employee orientation
Complete implementation of GASB45
Complete update of administrative and personnel rules for City employees
Goal 3 – Parks and Recreation Development: Proceed with planning and development of
major parks and recreational projects.

Complete Master Plan Update and conceptual plans for Phase II of Etiwanda Creek Park
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December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga


Complete programming and funding alternatives for expansion of annual Founders Festival
Continue progress towards the completion of the Pacific Electric Trail
Goal 4 – Enhancing Premier Community Status: Undertake programs and projects to
enhance Rancho Cucamonga‟s position as the premier community in the region.



Complete inventory of existing City activities and other initiatives into a ―Healthy Cities‖
program, developing an implementation plan and pursing other opportunities
Complete the ―Reinventing Archibald Library‖ project
Complete construction of the CNG fueling facility at Corporate Yard
Goal 5 – Mid and Long Range Planning: Begin efforts to develop mid-range and long-range
goals and vision for the City.



Continue the process for the General Plan Update
Be more proactive in planning and monitoring projects in sphere of influence areas
Consider ways to ensure equitable services and facilities throughout the City (west side/east
side)
IV. OTHER FINANCIAL INFORMATION
Budgetary Control:
The City adopts an annual budget where each department‘s budgeted appropriations are
controlled at the character of expense level. These levels are defined as personnel, operations,
capital outlay, capital improvement projects and transfers. Although the budget is monitored at
the character of expense level, the legal level of budgetary control, that is the level at which
expenditures cannot exceed appropriations, is the department level within the General Fund and
at the function level for the Special Revenue, Debt Service and Capital Projects Funds.
Budgetary control is further maintained by the use of an encumbrance system. Encumbrances at
year end are reported as a reservation of fund balance. Revenues are also estimated annually in
the adoption of the annual budget. Revenues and expenditures are monitored throughout the year.
xxvi
December 18, 2008
To the Honorable Mayor, Members of the City Council
and Citizens of the City of Rancho Cucamonga
Cash Management:
Cash not immediately needed to finance City operations during the year was invested in securities
of the U.S. Government, or its agencies, e.g., bonds and notes of the Federal government and
Federally-sponsored agencies, in accordance with State laws governing deposit of public funds.
The City invests in time deposits from 14 to 720 days maturity, issues of federal agencies, the
State of California‘s Local Agency Investment Fund (LAIF) and, on occasion, bankers
acceptances. It is the objective of staff to attain a greater percentage of invested funds, while
maintaining the necessary reserves needed to fund City services. However, it should be noted
that all investment decisions are made by considering safety first, liquidity second and yield third.
Debt Administration:
The City of Rancho Cucamonga, as a general law city, is restricted from incurring general
obligation bonded indebtedness that would exceed 3.75% of the total assessed valuation of all
real and personal property. The City of Rancho Cucamonga does not have any general obligation
debt. The Redevelopment Agency does have various tax allocation bond issues as well as
developer loans outstanding. Note 7 of the Notes to the Financial Statements, under the Financial
Section of this report, presents more detailed information about these issues.
Risk Management:
During Fiscal Year 2007/08, the City of Rancho Cucamonga continued its commitment to risk
management programs for safety, general liability, workers‘ compensation and loss prevention.
Aggressive claims handling and a strong litigation stance have assisted in maintaining an
appropriate reserve for current and future claims payments. The City has minimized its reliance
on its third party administrator by processing and administering small claims in-house, resulting
in an estimated cost savings of more than $10,000 a year. In addition, various risk control
techniques, including employee accident prevention training, employee wellness seminars and
fairs, loss control techniques, loss control through safety programs and employee hazardous
identification programs have been implemented to minimize accident-related losses and exposure
by the public.
The City of Rancho Cucamonga is self-funded for the first $250,000 of loss for general liability
claims and purchases coverage for losses ranging from $250,000 to $10 million. Additionally,
the City is self-funded for the first $100,000 of loss for workers‘ compensation claims and
purchases coverage for losses ranging from $100,000 to $10 million.
Financial Administration:
The Finance Department is structured under the Administrative Services Department with the
Administrative Services Director having responsibility for Personnel, Risk Management,
Purchasing, Geographical Information Services, Management Information Services, and the City,
Redevelopment Agency, and Fire District Treasury functions.
The Finance Director is responsible for directing the accounting, financial planning and reporting,
payroll, budget analysis, budget preparation, budget implementation and management, business
licensing, and cash management functions for the City, Redevelopment Agency and Fire District.
xxvii
CITY OF RANCHO CUCAMONGA
CITY OFFICIALS
JUNE 30, 2008
CITY COUNCIL
Name
Term Expires
Donald J. Kurth, M.D.
Mayor
2010
L. Dennis Michael
Mayor Pro-Tem
2008
Rex Guitierrez
Council Member
2010
Sam Spagnolo
Council Member
2008
Diane Williams
Council Member
2010
ADMINISTRATION AND DEPARTMENT HEADS
City Manager and Executive Director of the
Rancho Cucamonga Redevelopment Agency
Assistant City Manager
Jack Lam
Pam Easter
Deputy City Manager/Administrative Services
John Gillison
Deputy City Manager/Community Development
Mahdi Aluzri
City and Redevelopment Agency Attorney
James L. Markman
Treasurer (term expires 2008)
James Frost
City Clerk (term expires 2008)
Debra Adams
Animal Services Director
Joe Pulcinella
Building and Safety Official
Trang Huynh
Community Services Director
Kevin McArdle
City Engineer
Vacant
Finance Director
Tamara L. Layne
Fire Chief
Peter Bryan
Library Director
Deborah Clark
Planning Director
James Troyer
Police Chief
Joe Cusimano
Redevelopment Agency Director
Linda Daniels
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xxx
Administrative
Services
Animal Care
and Services
City Treasurer
Community
Development
Services
Engineering,
Public Works
& Maintenance
Community
Services
Building and
Safety
City Manager
Planning
Library
Services
City Attorney
Fire
District
City Council
City of Rancho Cucamonga
Organization Chart
Police
Department
Redevelopment
Agency
City Clerk
xxxi