Step across the border
Transcription
Step across the border
EURES makes EUROPE work What is new for 2011? Follow-up steps: 1. Is mobility your thing? Preparing clients actively and well In 2011, EURES will increasingly focus on e-service and reaching clients via the social media. Mobile clients are enter prising clients by definition, who are quite capable of taking that first step to work across the border on their own! ‘A EURES game, the Europass in the work folder, and employers’ services and films showing actual experience are examples of the expanded digital package of services that EURES will offer in 2011’, according to Jeannette van Yperen, EURES Manager, the Netherlands. More information is available at www.werk.nl/eures. 3. Looking for work while retaining foreign benefits: how and why In 2011, the helpdesk883 of the European team will make every effort to ensure that clients face as few obstacles as possible in exercising their European right to work in another European country, while retaining their unemployment benefits. More information about EURES? 2. Stay connected: together, a stronger European mobility formula The world changes and EURES changes with it. In 2011, EURES will undertake intensive efforts to work with mobility centres, employers’ service centres, municipalities, employment agencies, youth organisations and other relevant partners. The aim: coming together to offer a powerful digital, group-orientated and, where necessary, customised European package, to employers and job seekers. 4. Finding and realising opportunities, on a small scale, specifically and expertly For recruitment and intermediary activities, EURES emphasises small-scale activities related to the employment market. In this way, opportunities for clients can be quickly and efficiently utilised. With meetings, workshops and newsletters, we ensure that our colleagues and partners are kept informed of developments at EURES. In this way, they can help shape the services of EURES together with the EURES team. Jeannette van Yperen, EURES Manager, the Netherlands • werk.nl/eures • eures.europa.eu • werk.nl/europass This booklet was published by UWV Werkbedrijf and EURES Editorial Staff Myrthe Egmond, Danny Schuit, Jeannette van Yperen Text Bianca Samethini, Jeroen Schoondergang, Froukje Wattel Design/lay-out Martijn Blokland, Amsterdam Production vdbj_, Bloemendaal Order number WB110 18327 01-11 This publication has been made possible through a financial contribution from the European Commission. Better job opportunities? Together, the EU member states are home to more than 11 million residents from other EU member states. photo leendert jansen Step across the border In the Netherlands, 290,400 At some time in the past, 16 percent How green is our grass? W orking abroad feels a bit like going on holiday. Tram 44 from Tervuren to Brussels passes stately embassies and goes through royal woods. There are very few such routes in the Netherlands. But the tram itself … a 50-year-old boxcar in which I have to fold away my legs … Then I long for that pleasantly swishing Amsterdam specimen. Working abroad compels you to keep adjusting your view of the surroundings and of the Netherlands. When you return, the Netherlands looks different – because you have changed. That glass of beer, the taste of which noth- 2 ing could surpass, tastes differently now that I have discovered the Belgian pints. The tram, which I hardly noticed, suddenly feels like a limousine. That different point of view is quite enriching. When I left to work abroad 13 years ago, I had never heard of EURES. I had to re-invent the wheel, forfeit my state pension and convince the tax authorities that I was not a criminal on the run. But, despite all the problems, returning with my tail between my legs was not an option. And so having moved abroad, contrary to all expectations, I even became ambitious! Number of EURES advisers: 840 of the residents of the Netherlands have lived or worked in another EU member state working for the UWV WERKbedrijf in the Netherlands: 31 Number of countries participating in EURES (EURopean Employment Services) 17 Number of successful mediations by UWV WERKbedrijf/EURES: 857 Number of employers at www.seasonalwork.nl: 409 Number of vacancies on www.eures.europa.eu: Number of CVs at www.eures.europa.eu: 537,037 of which Dutch CVs: 9.296 Number of searches done by them: 30,710 891.837 of which from Dutch employers: 37,463 Number of job seekers contacted via this site: 13,478 Number of EU/EEA job seekers at www.seasonalwork. nl (in cooperation with LTO Agricultural and Horticultural Organisation, this site is made available to employers in the agrarian sector): 7,851 In the EU, among others, Dutch employers are looking for agricultural workers, sailors for inland navigation and cooks in the catering sector. infographic Shootmedia Wessel de Jong, EU Correspondent NOS Journaal residents come from other EU member states. 3 UWV WERKbedrijf realises opportunities for mobile clients ment agencies and EURES. Or, surprise yourself by learning how the EURES services of UWV WERKbedrijf gave a 62-year-old chamber maid a new opportunity in Austria! And these are merely a few of the nice examples that show how the WERKbedrijf works and how fast it moves when it comes to realising opportunities for mobile clients. The principle of free movement of money, goods and persons applies to the European Economic Area (EEA). This means that citizens may live, work and study in all 30 countries of the EEA (plus Switzerland). Over one million Europeans do just that. EURES (EURopean Employment Services) offers information and advice to – and acts as an intermediary between – jobs seekers and employers in Europe. was established in 1993 with the aim of enlarging labour mobility in Europe. Public employment services, trade unions and employer organisations are partners in the network, which is coordinated by the European Commission. 4 Economic recovery in Germany is going well. So well, in fact, that there are already personnel shortages in many areas. The Laminating Project is tackling this problem. Through the combined efforts of agencies and companies in the Netherlands and Germany, approximately 200 long-term unemployed persons have found work with a German windmill manufacturer. André Timmermans, director, UWV WERKbedrijf What does EURES do? EURES Rotor ‘One thing is certain: 2010 was a year with lots of mobility’. EURES has a network of advisers whom job seekers and employers can contact. There are over 800 active EURES advisers throughout Europe and their numbers are increasing. They work with public employment services in individual member states or with other partner organisations within the network. There are 17 EURES advisers currently working at UWV WERKbedrijf. EURES plays a major role, particularly in the border regions. More than 600,000 people live in a different EU member state than the one in which they work. They therefore face diverse national customs and laws. On a daily basis they confront administrative, legal or fiscal obstacles to mobility. The advisers in these regions provide advice and counselling on the rights and obligations of these employees. behind the economy T he north-eastern part of the Netherlands is not known for its job opportunities. Just across the border, the situation is much more promising. EURES adviser Tjerk Mulder is part of a team that looks for work in Germany on behalf of Dutch job seekers. The German Aero company, a factory that makes rotor blades for wind turbines, is part of that team. ‘Aero has 200 vacancies for laminating operators’, according to Mulder. ‘They want to fill these vacancies with Dutch workers. There will probably be another 100 job openings in the future. The project has therefore had a major impact on the region’. The project team consists of the UWV Werkpleinen from East Groningen, the Zentrum für Arbeit Leer, the German re-integration company Kreishandwerkerschaft, the ZPN temporary employment agency and Aero. Mulder: ‘All these groups get along well. We know precisely what we want from each other and how we can reach our photo Shutterstock The WERKbedrijf and its 31 associate organisations -- which together shape the European service provision of EURES on a European scale – have developed new initiatives, seeking even better methods of reaching and serving customers. In this regard, it cleverly anticipated major developments at and the spearheads of the WERKbedrijf. This booklet provides several striking examples of this. For example, you can read about a young person The who, with a limited capacity for work, set out to familiarise other young people with the opportunities offered by European mobility. Take a close look at the examples that focus on successful collaboration between temporary employ- photo Kato Tan A ccording to the New Shorter Oxford English Dictionary, ‘MOBILITY’ means ‘the ability to move or be moved’, ‘ease or freedom of movement’. One thing is clear: 2010 was a year full of movement! Ease of movement was necessary to anticipate changes in the economy, the employment market and in the context in which UWV WERKbedrijf helps job seekers and employers. common goal. As a group, we inform the work coaches at the Werkpleinen (job information centres) and the participating municipalities about the project. They then look for suitable applicants’. EURES as pivot The first applicants have been chosen. A group of some 15 job seekers will start job training in mid-February, which consists of two weeks of combined practical and theoretical training and four weeks on the shop floor at the factory in Aurich. EURES is responsible for project coordination and serves as an adviser. Mulder: ‘If you live in the Netherlands and go to work in Germany, you have to arrange a few things. The new employees of Aero can always come to us with questions or for advice about matters such as labour law and social security’. 5 Naziem Adalat is deputy director of the Adalat Dental Centre in Amsterdam. Established in 1988, the family company employs around 100 personnel. Some of them come from abroad. EURES works successfully with Naziem as an intermediary for these employees. Dentist Realising opportunities Adalat is tapping new sources in the European labour market finds his Meister in Germany A business consultant of ‘ UWV told me about EURES early in 2000’, Adalat said. ‘My search for qualified dentists, oral hygienists and dental technicians in the Netherlands was not very successful at the time. There is an ageing dental profession in the Netherlands. That stems from the baby boom that took place after the Second World War. Many of those baby boomers went on to study and practise dentistry. That resulted in a large number of dental specialists during the 1980s. 6 In the following years, there was a shortage of good dentists, something I realised when I was looking for qualified personnel in the Netherlands’. Saving time and money Naziem Adalat contacted a EURES adviser. She referred him to the possibilities of cross-border recruitment and within the European Union. With EURES acting as an intermediary, Adalat found a Meister (dental technician) in Germany. He brought him to the Netherlands. Several years later, the dental centre approached EURES again: ‘With our unique package of dental care and dental technology under the same roof, we began to grow rapidly. We expanded to four centres, with 40,000 patients. We started looking for more qualified staff’’. Via EURES as intermediary, the dental centre currently employs four dentists from abroad. EURES is familiar with the supply of dentists in Europe, which it couples to customer demand. Naziem: ‘EURES EURES is familiar with the supply of dentists in Europe puts you on the right track, lowering the threshold to labour markets in other European countries. That saves time and money’. Adalat puts new international colleagues through an intensive break-in programme. They acquire extensive knowledge of the Dutch care system and learn the Dutch language, so they can communicate with clients at the centre. ‘Until they acquire sufficient command of the language, they work with a colleague who speaks Dutch fluently. The break-in programme lasts about a year’, a satisfied Naziem Adalat told us. Tatjana Sukeviciene from Lithuania at work in the dental centre • At www.werk.nl/werkgevers there is a short informative film from EURES for Dutch employers, or foreign employers residing in the Netherlands, about the possibilities and advantages of recruitment via the European network and the intermediary activities of UWV WERKbedrijf/ EURES. • EURES advisers conduct workshops for employers and employees at various locations in the Netherlands about recruiting and working in Europe, with answers to questions such as: Where does an employer start its search for the right applicant? And, if that applicant comes from the European Union (EU), the European Economic Area (EEA) or Switzerland. What kind of paper work does this entail? Which laws and social rules apply in other countries? These questions come up for discussion in the EURES workshops. Announcements of the workshops appear at werk.nl and via the online job-vacancy newspapers of the WERKpleinen. 7 photo martijn de vries How EURES helps employers: Working together for more mobility ‘ T he free movement of employees is important, especially in times of crisis’, says Head of Unit Employment Services & EURES at the European Commission, Wallis Goelen. ‘Geographic mobility is on the rise because people want to go where there is work. In Greece, for example, there are few jobs at present, whereas in Sweden, extra people are needed’. Public and private partnerships For the last 15 years, EURES has worked with public employment services such as the Netherlands UWV WERKbedrijf and government organisations. ‘EURES increases employment opportunities. Things are actually starting to happen -- in the UK, for example, where there is an ongoing strategic dialogue between all parties concerned with employment, varying from employment services to private online services. Collaboration differs per country, 8 Wallis Goelen noted. ‘Although we have not yet done any studies, we do know that in the Netherlands and Germany, for example, there is considerable cooperation with private companies, recruiters, intermediaries and offices that test professional qualifications. These days, the applicant’s qualifications and skills also play a role when applying for jobs. And this is separate from the recruitment channel’. Also online Another new development is the partnership between EURES and Monsterboard, the online recruitment website. ‘Together, they have organised an online job market in the Czech Republic, among others. It was well received!’ The Internet is an important instrument for bringing vacancies to the attention of job seekers in Europe – and to disseminate information about working in other European countries. The EURES Job Mobility Portal lists more than 860,000 job vacancies. The portal currently has more than a half million CVs from people looking for work. In addition, some 23,000 potential employers have registered at the portal. They can search the databases for applicants. ‘An estimated 20 percent of registered job seekers will find employment in this way’, according to Wallis Goelen. ‘The portal provides a free exchange of employment market information, so that employers and job seekers have access to as many CVs and vacancies as possible. Our aim is to bring together all the players who could stimulate geographic mobility in Europe’. For more information, see http://europa.eu/eures Besides job vacancies and applicants, the portal also provides information about living and working in various EU countries. photo Shutterstock EURES offers advice and acts as a cross-border intermediary for job opportunities, increasingly working together with private intermediary offices and temporary employment agencies. ‘We reinforce and complement one another’, according to Wallis Goelen, Head of Unit Employment Services & EURES at the European Commission. A pool of Poles auctions. ‘Our customers are quite enthusiastic about the work ethic of the Polish workers’, according to Van Adrichem. Quite some responsibility Eurojob has worked with EURES in the Netherlands and Poland for ‘Our customers are enthusiastic about the work ethic of the Polish workers’ For more than 10 years, Eurojob has recruited Polish workers for the Dutch employment market. Last year, Eurojob began working with the EURES offices in Poland – a partnership that both parties like. U ‘ nemployment in Poland is 12 percent. Polish workers can earn four times as much in the Netherlands than at home’, according to Eurojob Managing Director, Ronald Van Adrichem. ‘Many people would like to work for a short or longer period in the Netherlands, in sectors for which there are too few workers here. Although these are normally jobs for people with limited education, personnel with secondary or higher vocational education – even sometimes university education – go from Poland to the Netherlands to earn extra money for a time’. Eurojob recruits via advertisements in Polish media. Workers can register at Eurojob offices in Poland. The customers for which Eurojob recruits are primarily logistical and transport companies, assembly lines in production companies, large retailers and vegetable, fruit and flower about a year. ‘EURES, which works from various establishments in Poland, refers people to us’, Van Adrichem said. ‘We complement one another perfectly and work well together. The Polish EURES advisers visited our offices to see how we work and deal with people’. This is understandable because working with Polish workers is often put in a bad light. ‘Yes, that disturbs us a bit’, Van Adrichem said. ‘We stay at arm’s reach from dubious practices. We work entirely according to the rules, including those applicable to wages, taxes and social contributions. We place around 1,500 people a year. That is quite a responsibility. We make sure that everyone has good housing and transport, along with the necessary training and safety courses. Moreover, we often place teams of people. That is better for both employers and workers’. 9 Working abroad appeals to people of all ages. Both Nadine de Hollander (23) and Truus Verbruggen (62) left for Austria last winter to work in the restaurant and catering industry during the winter sports season. Lech G ruß au opportunities Found: two chamber maids (23 and 62) Plenty of work for young and old 10 This is how Nadine ended up working in the restaurant service at the four-star Montana hotel in Oberlech, owned by Patrick Ortlieb, a former world and Olympic skiing champion. ‘Learning the ropes and work procedures here went very quickly, including the language. Many of my 50 colleagues are young Germans. I took a German course before I left, which came in handy. I work from 8 to 11 hours, from 11.30 to 15.00 hours and from 18.30 to 23.00 hours. I have one day a week free, sometimes an extra morning. Then I go skiing, of course, which I have been doing since I was six years old’. Something totally different Skiing for Truus Verbruggen was not the reason she went to Austria. She prefers walking. ‘Working in an Austrian Bed and Breakfast struck Work coaches and EURES consultants Helpdesk-883 me as something entirely different. I have considerable experience in catering in the Dutch province of Limburg and I was looking for a new job. But, at my age, opportunity does not always come knocking at your door’. Via ‘BergenWerk’ of UWV WERKbedrijf, I came into contact with the Austrian Employment Exchange. That led to a job as a chamber maid in the Churlis bed and breakfast in Lech am Arlberg. I work together with the owner, Erika Schneider. We clean 10 rooms, make breakfast and do the dishes. I usually work from 8 to 16 hours’. Truus has one day a week off, when Frau Schneider’s daughter comes to help her mother. It is a whole new experience for Truus. ‘I’ve never been away from home for so long and I’ve never been away at Christmas! Fortunately, I enjoy it. I don’t miss the children and grandchildren as much as I thought I would, even though I do miss them. I live with Erika Schneider. We eat together and watch television together. I feel right at home – and that makes a big difference!’ Since 1 May 2010, benefits agencies within the European Union continue to pay those entitled to unemployment benefits while they are looking for work in EU countries. This is done for a maximum of three and, in some countries, six months. Foreigners entitled to benefits who look for work in the Netherlands must first be registered with the WERKbedijf. To ensure that all goes smoothly, the Helpdesk-883 was established within the WERKbedrijf to support work coaches with 883 clients: [email protected] PO Box 58285 (AMSG0/9), 1040 HG Amsterdam. Telephone: +31 (0)20 7515075 Fax: +31 (0)20 7515138 11 photos Hotel Montana W put me in contact with a EURES adviser. They reviewed my background and requirements, and then contacted EURES at the Austrian Public Employment Service’. Nadine and Truus have temporary contracts with their Austrian employers, including health insurance. Because it involves temporary work, they will pay their taxes when they return to the Netherlands. Employers and job seekers who want to utilise the European services can go to one of the work coaches of UWV WERKbedrijf. For complex questions, customised work and projects, the work coaches receive support from the 17 Dutch EURES advisers. Realising hen the 2010-2011 winter sports season started, Truus Verbruggen and Nadine de Hollander left to spend five months in Austria. For both, it was their first job abroad. Nadine finished her studies at the Tio University of Applied Sciences in 2010. The school offers tourist-related, higher vocational programmes. ‘I had no idea what I wanted to do’, she said. ‘Moreover, there are few suitable catering jobs for me in the Netherlands at present. I really wanted to work in a hotel. My uncle s Taxation Studying in Europe Jos van Meeuwen of InHolland: ‘You cannot do enough to encourage internationalisation’ E URES is at the forefront of European intermediary activities. The Haarlem InHolland University of Applied Sciences has Cindy Sijmonsma of EURES: ‘We think it is important to give guest lectures’ F or years, EURES adviser Cindy Sijmonsma has been a guest speaker for the HRM programmes of InHolland. Sijmonsma: ‘We work hard to build our reputation. In this way, we reach a large part of our focus group: young 12 invited a EURES adviser for the last seven years to speak at the school. This type of guest lecture gets lots of attention. Coordinator of HRM programmes, Jos Van Meeuwen: ‘The EURES system works in both ways. First, students acquire knowledge through their studies, which will be useful if they should have to deal with employees coming from other countries. But, during that study block, something changes. The student then starts to think, what’s in it for me? What does he or she have to take into consideration if they apply for international jobs and end up working abroad? ‘Internationalisation is part of globalisation. I advise other universities of applied science to invite EURES advisers to give guest lectures. Schools in Alkmaar and Amsterdam have now done this. You cannot do enough to encourage internationalisation. And it gives you a kick when you see a former student from a tiny Dutch village, three years after finishing her studies, walking in a business suit in London, where she works for an international hotel chain. It’s priceless’, as far as Jos Van Meeuwen is concerned. people. Not only during the lectures, but also in the future. ’Students store the information we given them and take it with them during their studies, but also afterwards when they work in the HRM sector’. you have to understand the difference in customs’, Cindy explained. ‘One does not apply for a job in Germany by letter with a CV, but rather with a Bewerbungsmappe. That is a complete dossier with diplomas. For their future HRM positions, students need to know how to approach job applicants from abroad. For example, in Hungary people tend to sit back and wait. If Dutch people do not know this, they may think that the applicant lacks initiative’. Cindy’s lectures comprise the main elements from the workshops and training that EURES gives to job seekers, employers and work coaches. The cultural differences within Europe – on the shop floor and in daily life -- also get attention. ‘If you want to work abroad, Under the above recruiting motto, last October three buses drove from Maastricht to Brussels. In two of the buses, employers and students had an opportunity for brief, face-to-face encounters. The third bus was reserved for workshops to teach students how to network and communicate with potential employers. After arriving in Brussels, each company gave a short presentation. Following this, there was a job fair. Catch that coach is an initiative of Maastricht University, which is supported by EURES. Junior EURES ambassador Lizzy Bradley Lizzy Bradley (27) is the only junior EURES ambassador in Europe. ‘I have worked for UWV WERKbedrijf since 1 June 2010. My duties include promoting the European services of the WERKbedrijf, ‘Lizzy explained. Many young people are unfamiliar with EURES. I want to change all that. I enjoy talking at schools, universities and job fairs about the many opportunities for expanding your horizons’. Lizzy is a Wajonger (a person with limited capacity for work). In 2006, she was diagnosed with an auto-immune illness, which meant that she cannot work more than 24 hours a week. Lizzy: ‘I like the fact that UWV employs young people with a work disability, like me. Promoting the hiring of people from this focus group is one thing, doing it yourself is often quite different. But not at UWV. I am living proof that you can do your job well with a work disability’. 13 photos Shutterstock Internationalisation is growing in importance. The InHolland University of Applied Sciences has made allowances for this development. That is why every year Jos Van Meeuwen of InHolland invites a EURES adviser such as Cindy Sijmonsma to give a guest lecture. Below is an interview with both of them. Catch that coach! short short The Auvergne region in the south of France faces a declining population, with If this appeals to you and you would like to know more about the possibilities available to you in the Auvergne, you should contact UWV WERKbedrijf/ EURES or visit www.ondernemen-frankrijk.nl The European information network, Eurodesk, focuses specifically on young people between the ages of 15 and 25 years, who are looking for information about schools and studies, work placement, student exchanges, volunteering work and (holiday) work and who live and travel in Europe. In the Netherlands, Eurodesk works with EURES, the Youth Information Centres and the national agency Youth in Action, among others. For more information, see Eurodesk at www.go-europe.nl EURES making its mark in Europe Europass Europass is an initiative of the European Commission to enlarge mobility relating to working and learning within Europe. Job seekers and students can use the Europass CV, a standardised curriculum vitae, which they can download in the languages of the 31 EU and EEA countries, to which they can add documents concerning work placement, language skills and diplomas. In 2011, a mobility certificate for volunteering work will be added to the set of free documents. This certificate is an official 14 International Job Fair Eurodesk document that testifies to the fact that the job seeker or student has done volunteering work at home or abroad. Sixteen percent of Dutch people have at some time lived or worked in another European country; 25 percent of Dutch students spend a period of study abroad. Some 70,000 international students are currently receiving training in the Netherlands. The Europass CV, which has been around for five years, has now been used 23 million times for work placement and job applications within Europe. For more information about the Europass, see www.europass.nl EURES Online Job Days On 1 and 2 December 2010, EURES organised a pilot project, ‘Online Job Days’, in Brussels, where information was exchanged about working in Europe. During the live sessions with EURES specialists, there were discussions about promising European job market sectors, the advantages of gaining work experience in another country, work permits that may be necessary and other subjects related to living and working in other European countries. A decision to continue this initiative will depend on the results of an evaluation. Organised in cooperation with UWV WERKbedrijf/EURES, among others, the International Emigration Fair is held every spring. With its offer of more than 60 types of services and 190 exhibitors, the fair is the starting point for pending emigrants, expats, students, entrepreneurs, job seekers and other country hoppers from the Nether lands, Belgium and Germany. Besides photo Yasmin Hargreaves photo Shutterstock O, o... Auvergne! declining business activities. For this reason, EURES France and EURES Netherlands have launched an initiative in cooperation with the local authorities to encourage residents of other EU countries to establish businesses in this region. France already has positive experience with new Dutch companies. Interested business owners/operators receive subsidies and tax benefits when they start up their own companies. information about living, working, work placement, study, emigration, re-migration or starting new companies, the international job fair also lists vacancies at international companies. The Emigration Fair 2011 will be held on 12 and 13 February in the Expo Exhibition Centre at Houten, the Netherlands. More information is available at www.emigratiebeurs.nl National Job Market Also in 2010, EURES was again represented at the annual National Job Market organised by UWV WERKbedijf and municipalities. The possibilities of working abroad were brought to the attention of Dutch job seekers, with information about job vacancies at various international companies. In Alkmaar, Breda, Rotterdam and Scheemda, EURES ‘specials’ were organised around the themes of summer and winter season countries and contact centres. The National Job Market is held every autumn at Werkpleinen throughout the country. 15
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