Focus on European services
Transcription
Focus on European services
EURES Focus on European services Preface Working on a European perspective UWV offers an international perspective together with partners from over 30 other European countries, by taking part in the EURopean Employment Services (EURES). Bruno Bruins EURES offers jobseekers access to over two million vacancies in Europe. In addition to vacancies, the EURES portal and werk.nl/eures contain a wealth of information on all aspects of living and working in another European country. Moreover, when jobseekers indicate at the time of registering that they are willing to work abroad, they may also be invited to fairs and placement projects. Employers can also turn to EURES if they are unable to find the right candidate for a specific vacancy or if they need to fill multiple vacancies within a short period of time. Earlier this year I visited the Emigration Expo, an annual event where jobseekers can find answers to all their questions about living and working abroad. The Expo is living proof that ‘migration’ is a hot topic. 2 With approximately 10,000 visitors a year, it is clear that the UWV’s EURES service offer meets a real need among Dutch jobseekers. And why shouldn’t it? The right preparations may open doors in Europe and ensure that jobseekers do find the job they’re looking for and that employers find the staff they need. Just read Rob’s story and how he turned his life around and seized opportunities in Switzerland. And find out how Agripool effortlessly found its way to EURES. Temporary employment agencies and EURES work closely together in the Netherlands. That’s exactly what the European Commission wants to encourage: more job offers by more market parties, more opportunities and more people with a job. And UWV is happy to play a part in that! I hope you enjoy reading this edition of the EURES yearbook and will be inspired by the stories! Bruno Bruins Chairman of the Board of Governors UWV About EURES The European Employment Services (EURES) was set up by the European Commission and the EEA member states to allow the free movement of workers. Every member state has its own EURES service. In the Netherlands, EURES is part of UWV. Implementation of EURES services is the responsibility of the WerkgeversServicepunten, dedicated service desks for employers. EURES provides recruitment and mediation support across Europe. Over 1000 EURES advisers are in daily contact with jobseekers and employers. They are specialised employees of UWV or work for parties in border regions. Jeannette van Yperen EURES advisers use the online platform, the EURES portal, on a daily basis. This European database contains vacancies in member states, CVs of jobseekers and information about living and working conditions in all EURES countries. At the time of publication of this yearbook, the portal contained 1.785.265vacancies, and 120.030 jobseekers from across Europe have posted their CV. More information about EURES www.werk.nl/eures en www.eures.europa.eu A more effective EURES network Changes as of 1 January 2015; an interview with EURES manager Jeannette van Yperen As of 1 January 2015, the EURES network will undergo a number of changes. From that moment on, each member state will have its own National Coordination Office (NCO) and EURES partners. What impact will this have on the service provision and the organisation of the network? EURES and NCO manager, Jeannette van Yperen, explains the reform. What is the objective of the EURES reform? Jeannette: “Via this reform, EURES aims to improve opportunities on the job market through intermediary services, matching and recruitment. We want to create an even more effective network for matching supply and demand.” EURES management and operation will be separated. What does that mean? Jeannette: “UWV will be playing two different roles: that of manager of the Dutch EURES network and that of partner in implementing services. This separation of roles will be rolled out to grant other organisations access to the network. At the moment, we assume that we will 3 partner up with the cross-border network Scheldemond. In the future, there may be other parties that are interested and meet the requirements.” The reform also brings about a change in the way in which EURES is financed. Can you tell us a little more about that? Jeannette: “As of 1 January 2015, national EURES activities will be paid entirely out of national budgets rather than by Brussels. The advantage is that we will only need to take national regulations into account regarding how we wish to spend our budget. However, we will still be obliged to report on projects at a European level.” What consequences will this have for you as NCO manager? Jeannette: “The reform will not make my work any easier. We expect there will be more partners, which means I will be less directly involved with the implementation, as the partners will be responsible for implementation themselves.” However, Jeannette is convinced that client service will be improved and will not become buried under regulations and organisational obstacles. “This service is what the EURES network is all about!” 4 Theme: Focus on EURES service provision This yearbook comprises concrete examples from the day-to-day practice of EURES advisers. Sixteen best practices illustrate how EURES services are used to match supply and demand. Three EURES advisers will introduce themselves. Marco: “Right before I started this job I went to a Euregio meeting and I got a good impression of the German job market.” Marco has since successfully participated in a European job fair in Italy. Working in the Dutch-Belgian border region New at EURES EURES adviser, Marco Graat, joined the national EURES team on 1 July 2014. He was looking for a job that would bring him into personal contact with clients within an international context. In addition to cross-border recruitment and placement, he was also drawn to the opportunities in Germany. Marco Graat Vera Peek has been working as a EURES adviser for 15 years. One of her responsibilities is EURES Scheldemond, a cross-border cooperation between Flanders and the Netherlands. Like all EURES advisers, Vera also works together with other parties for transnational employment services, recruitment and placement. Vera: “This partnership works on mobility on a project basis. We do this together with the VDAB (the Flemish Public Employment Service), the Bureau for Belgian Affairs, the Dutch Tax Administration’s Cross-Border Employment and Enterprise Team, and the Interregional Trade Union Council. Together we organise meetings and job fairs in the border region. We are also mapping the opportunities in the cross-border job market.” Working in the Netherlands-German border region Herman van Lith has been working as a EURES adviser since 2012. He boasts a wealth of experience as a member of steering committees in the Meuse-Rhine and Rhine-Waal Euregions. He has worked in the Dutch-German border region for ten years. He makes arrangements with the German Agentur für Arbeit (Federal Employment Agency) and other parties on how to handle and fill vacancies together. Herman: “Working in another country may offer opportunities for jobseekers, particularly for specific target groups. The Netherlands, for example, has a surplus of care workers, and the number of vacancies in this sector is increasing in Germany. At the same time, differences in social security, pensions and healthcare are a source of uncertainty for jobseekers. EURES offers advice and identifies these obstacles by working closely together with parties in the border region”. 5 Table of contents 16 Best practices: • 3 EURES job fairs in more detail: online and face-to-face • EURES services: from the Netherlands to Europe and vice versa - 3 x technical industry – capitalising on opportunities in the industry - 2 x temporary work – gaining work experience and seasonal work -2 x from large to small – from large-scale employers / multiple vacancies to individual, specific demand - 3 x exchange with CEE countries - 3 x recruitment, placement and matching in a border region 6 Spotlight on EURES job fairs Matching supply and demand in Europe requires technology as well as creativity. Job fairs are the perfect place to match supply and demand on the spot, both online and face-to-face. Erdal: “Publishing and promoting this event allowed us to reach some 70 jobseekers; over half of them came to the meeting and another 15 later indicated their intention to apply for vacancies in Germany and Switzerland.” Information day with speed dates TMI-Interim is also very enthusiastic: “We are pleased with the attendance. The group was quite diverse: from doctors, nurses, geriatric helpers and surgical nurses to physical therapists. We see ample opportunity to place a number of them in Germany or Switzerland. This is evidence of sound collaboration between EURES and TMI!” Autumn 2014, EURES organised an information day with speed dates together with TMI-Interim, a major secondment company that specialises in healthcare. TMI-Interim places care workers from the Netherlands in Germany and Switzerland. When TMI-Interim heard from UWV that there are around 1,000 Dutch care workers on unemployment benefit, they contacted EURES adviser, Erdal Egin. Erdal Egin Online fairs: Europe, a home away from home An online fair is the perfect means to reach a large group of jobseekers. EURES has been organising online fairs for two years to bring jobseekers and employers into contact with each other. Two examples are Nordic Working and ICT Mobility Day Amsterdam. Scandinavia’s appeal Nordic Working recruits for the Scandinavian market. Scandinavian countries hold large appeal to Dutch jobseekers and the job market is favourable there. There are many vacancies for care workers and highly qualified technical staff. Nordic Working 6 was the first entirely virtual job fair. TMI recruitment day visitors 7 Arend Mud EURES advisers working together with a special European Commission team during ICT online This year saw the 7th edition, again an online fair. A prime example of how EURES advisers work together. Advisers from the Netherlands, Denmark, Sweden, Finland and Norway were closely involved. of EURES adviser, Erdal Egin. He signalled a huge demand for qualified staff among ICT employers in Amsterdam. He also knew that there are many qualified but unemployed ICT workers in Southern and Eastern Europe. An online event can help to match supply and demand. Distance does not play a role here. For the fair, Erdal worked closely together with two other EURES advisers, one of whom is Arend Mud. “Companies were in the same online lounge as EURES advisers, promoting EURES services and introducing employers to EURES colleagues in other Scandinavian countries,” explains Norwegian EURES adviser Marinella van Welsenes. The fair attracted some 2,500 visitors and resulted in about 360 chats between the 13 employees from Scandinavia and the candidates. The Netherlands organised the event, which will be organised by Scandinavian countries from 2015 onwards. Distance can be bridged virtually ICT Mobility Day Amsterdam is an initiative 8 Arend: “Some 407 jobseekers registered for the fair; most of them were outside the Netherlands and particularly from Southern Europe. Thirty-seven vacancies were available. Which amounts up to in some 64 job offers. Candidates could chat directly with employers and apply for a job afterwards. In terms of employers, only Amsterdam-based IT companies registered for the event.” Reaching the right target group is the key to matching supply and demand. For that reason, social media were very effectively used for both online fairs. EURES adviser Els Hollander: “To reach jobseekers, I announced the event on Twitter three weeks in advance and posted one or two Tweets a week after that. One of the Tweets was even picked up by former EU Commissioner, Neelie Kroes. Information was also shared via Facebook. The employers, however, tended to use LinkedIn more often.” 1h: An ICT job in Amsterdam? Check out the list of vacancies available at the ICT mobility Days and register online at bit.ly/ICTAmstJobs Neelie Kroes’ Tweet Intermediary services in and between European countries 3 x Capitalising on opportunities in Europe shortages in the technical industry There are many job opportunities in the technical industry in Europe. Dutch jobseekers with experience can more easily find employment abroad. A bonus for jobseekers aged 50 and over. Moreover, Dutch employers have difficulty filling vacancies for qualified ICT and technical staff. Portugal > The Netherlands Portuguese technician lands dream job in the Netherlands Qualified electrical engineer, Pedro Pereira, knew that there is a huge demand for people with his kind of knowledge and experience in other European countries. So when he became unemployed in his own country, he decided to look abroad. That took him to the EURES online portal. He visited the website to look for jobs within his area of expertise in Europe. He also registered for the ‘Engineers Mobility Days’ fair held in Lisbon. Pedro Pereira This fair brought Pedro into contact with Xelvin, a Dutch temporary employment agency that specialises in the secondment of enterprising technical workers. The agency has been in business with EURES Portugal for some time now, with assistance of EURES adviser Peter van der Grinten. Following the fair, Managing Consultant Maikel Meijers interviewed Pedro by way of a videoconference. A few weeks later, Pedro travelled to the Netherlands for a face-to-face interview. Xelvin introduced Pedro to the Dutch employer and arranged the application interview. And the rest is history! Pedro Pereira has been seconded by Xelvin as a Programme Engineer at Airpack, a large company in the province of Zeeland, for over a year now. His contract was recently renewed and he had his family come to live with him. “My job fits me like a glove. I love doing this work and it matches my qualifications. I was not used to working in a horizontal organisation, but I like it a lot. It gives me the freedom to plan my own activities. Compared to Portugal, the Netherlands is a very organised country, with a sound infrastructure and happy people. What I do miss about Portugal is the weather and the food. Having my family with me almost makes up for that,” says Pedro. 9 European service provision EURES services for jobseekers and employers 10 From the Netherlands to Europe, from Europe to the Netherlands Seizing opportunities Facilitating the right to free movement of workers The EURES network offers matching, placement and recruitment, information and advice 11 The Netherlands > switserland Mobility over age Rob Verheijen contacted EURES adviser Hannie Eilers in 2013. He was looking for information and advice on a trial placement with Aquamarine Technologies in Switzerland. Rob Verheijen was offered a permanent contract with Aquamarine Technologies after one month, in compliance with Swiss law. He still works there, to everyone’s satisfaction, as Benelux project manager. The Netherlands > Europe Rob: “I’d been out of work for over two years. As I am over 50, it’s not easy finding a job on the Dutch job market. I reviewed my network and contacted my relation in Switzerland. I then approached EURES adviser Hannie Eilers for information and advice on living and working in Switzerland. Her involvement helped me get a trial placement. Amazing, to say the least!” EURES adviser Hannie Eilers: “Rob was happy to have found a vacancy with the Swiss company Aquamarine Technologies. He was looking for information on a potential trial placement and the conditions involved. I discussed this with him and contacted the Swiss employer. As the forms and related information for a trial placement are in Dutch, this proved a good solution.” “As a EURES adviser you need to be able to quickly change gear between national and European affairs, you need knowledge of the procedures and the regulations and speak the languages necessary to convey this knowledge to employers and jobseekers,” explains Hannie. 12 Wanted: Dutch railway carriage builders for the European railways Temporary employment agency, Allright, was asked by a company in Germany to look for Dutch engineers for the construction and commissioning of trains and railway carriages across Europe. Allright had no experience in intermediating between employees and employers in Europe and didn’t have any contacts in the border region. They got in touch with UWV Venlo through Arno Frederiks of Servicepunt Flex. EURES adviser Peter van der Grinten organised a recruitment day for Allright. To that end, he worked together with Employer Services Adviser, Monya Zeroual, who selected suitable candidates. Peter gave information about working abroad. After that, Allright’s Jos Min interviewed the candidates. The result was just the beginning. Three jobseekers found themselves a job immediately. Jos Min: “We still receive Hannie Eilers CVs from suitable candidates. A good example of how close cooperation can lead to placements.” 2 x temporary work A brief period abroad offers valuable experience. It helps jobseekers to increase their chances on the job markets in the Netherlands and Europe. people in particular are attracted to working abroad for a few months. There are also vacancies for longer periods of time or that offer prospects of a permanent job. Henk maintains regular contact with six large companies in the entertainment industry in the Mediterranean. The Netherlands > Spain Winter jobs and summer jobs UWV/EURES also offers seasonal vacancies on its website werk.nl. The vacancy newsletters for winter jobs and summer jobs can be downloaded from werk.nl. EURES adviser Henk Smolders has been recruiting, mediating and placing seasonal jobs for years. Young He organises casting days on which selected candidates can put in an application with the employer. In addition, jobseekers are informed about living and working in another member state. “As a EURES adviser, your task is to find and offer concrete prospects and that is very satisfying. I especially appreciate client contacts and the international, multilingual side of my job.” Danique van de Kruijs (19) is one of the jobseekers who was helped by Henk. When she saw a vacancy on werk.nl for a seasonal job on Majorca, she didn’t have to think twice. “I’d rather work in Spain than in the Netherlands. I love the people there, the work and the atmosphere,” says Danique. She applied and was hired. This summer she worked on the entertainment team of a large hotel. The application procedure was very simple: Danique wrote a letter to EURES, which selected the candidates for Spanish seasonal jobs from the Netherlands. Danique was selected and invited to an interview at the EURES offices in the Netherlands and heard she was hired after only a week. Danique van de Kruijs 13 and set out on an adventure and move to a different country. Working in another country requires the right attitude.” Cindy Sijmonsma Roelof van IJken was open to other options as well. He had difficulty finding a job after graduating in History. Following an interesting job with a US translation agency, he wanted to continue as a translator. The job at The Loc People appealed to him. He wanted to get back to work, to gain work experience. “I’d rather work in Ireland than slouch on the couch at home,” Roelof says. The Netherlands > Ireland An adventure requires motivation At the end of 2013, translation agency The Loc People contacted UWV to help them find suitable candidates for translation jobs in Dublin, Ireland. By way of the employers service desk, the vacancy ended up with Dutch EURES adviser Cindy Sijmonsma. She introduced The Loc People to EURES Ireland and arranged the required forms to register the vacancy. The vacancy turned out to be very popular. Out of the many applicants, Roelof van IJken eventually got the job. Cindy: “I really like my work as an adviser, as it puts me into contact with people who would love to get to work 14 After eight months in Ireland, Roelof is now back in the Netherlands. Again looking for a job. “It was a great experience and I’ve learned a lot. I’m currently looking for employment in the Netherlands, but if I can’t find a job I’ll go abroad again.” Does Roelof have any advice for jobseekers planning to take a look across our borders? “Make sure you get all the necessary information. The more you know about the country and the culture, the easier you will settle in and get to know people. Another tip: know your rights as a EU citizen. The information that I received from EURES adviser Cindy Sijmonsma was very helpful.” 2 x from large to small EURES advises, intermediates and recruits, both for large commercial companies and for individuals. The Netherlands > France A holiday for some people, a European job for others EURES has been organising casting days for Disneyland Paris for over ten years now. These casting days serve to recruit dozens of candidates for various vacancies every year, from entertainers to booking office employees. EURES is responsible for publishing the vacancy and pre-selecting candidates. While on a visit to the European Job Days in Peter de Leede Silvio Zangarini Paris, EURES adviser Peter de Leede, visited Disneyland’s back office in Marne la Vallée. Here, initial agreements were reached on recruiting staff for the booking office in the Netherlands. Peter: “Interested candidates are tested for such things as linguistic skills. We also contact jobseekers who responded to other vacancies in France.” Italy > The Netherlands Focus on networking Italian photographer Silvio Zangarini visited EURES adviser, Pieter van der Valk, of UWV Utrecht for advice. What to do? Look for a regular job or continue with his profession as a photographer? He was also looking for more commercial opportunities in the Netherlands. Pieter van der Valk: “I explained to Silvio how networking works in the Netherlands. I advised him to use social media and told him that his website is his calling card. Because he is a great photographer, he was given an opening exhibition at the Photography Gallery in Utrecht. This was followed by an exhibition in Tilburg and he is now at the KunstRAI art fair in Amsterdam.” Silvio has secured a firm foothold in the Netherlands. Updating his LinkedIn and adding more photos to his website and Facebook page brought him into contact with the Eduard Planting Galerie. This gallery took his works to several major art fairs, including the KunstRAI and the PAN. Silvio also established contacts with other Italian artists in the Netherlands, with whom he organised a group exhibition in Amsterdam. “In Italy, information on the web is nothing more than contact details. In the Netherlands, online possibilities are used much more extensively. Pieter van der Valk made me aware of this and that in turn helped me get started in the Netherlands. He also told me I should build up my accounts base by visiting fairs and openings. That worked for me as well,” Silvio explains. 15 3 x Exchange with Central and Eastern Europe window of opportunity boosts collaboration It’s already been ten years since the first ‘new member states’ joined the EU. There has been an intensive exchange with various CEE countries within the EURES network ever since. Poland > the Netherlands Applying for a job through Skype Aelbers Personeel is a Dutch company that regularly recruits international staff. The Netherlands, for instance, has a major shortage of concrete engineers, while Poland has a surplus of unemployed qualified workers in this field. Contacts Barbara Gorter-Zahuta with UWV had already been established. And, needing a partner in the field of international recruitment, the company got into contact with EURES adviser Hannie Eilers. When Aelbers Personeel had multiple vacancies, Hannie Eilers quickly referred to fellow EURES adviser Barbara GorterZahuta. Barbara is specialist when it comes to Poland and she suggested organising an informative video session in Poland. The Polish colleagues in the EURES network proved willing to select candidates and invited a selection of jobseekers to a meeting. In addition to receiving information on living and working in the Netherlands, candidates also had the opportunity to apply via Skype with Dominika van de Burgt, international recruiter at Aelbers. “Last year, we recruited 46 concrete engineers this way. Ten of them still work for Aelbers. The Polish workers often return home once the job is done. We contact them again when new suitable vacancies arise,” says Dominika van de Burgt. the Netherlands > Poland Great opportunities for people aged 50 and over Employers in many European countries are interested in experienced candidates. This offers great opportunities for people 16 Polish illustrated invitation to an online fair with Dutch employers aged 50 and over! EURES adviser, Barbara Gorter-Zahuta, shares the inspiring case in which a qualified jobseeker aged 59 found a job with an international company in Poland. “Henk had been out of work for two years and learned about the opportunity to work in Poland at a fair in Amersfoort. That’s how he found me.” After an interview, Barbara introduced him to Cap Gemini in Poland and discussed his experience and salary without hiding his age. There was a click, and Henk was hired in a senior position. After he had worked there to everyone’s satisfaction for some time, his wife also decided to look for a job there. And found one too. Janine: “My application interview went well. They called me within 48 hours to tell me the job was mine! Soon after I started a training course for all new employees. My husband loves working in Poland! He is in a team with a lot of Dutch speakers, but is starting to learn some Polish as well.” Poland > the Netherlands Everything is going digital and consequently much faster There is a lot of seasonal work in agriculture and horticulture in the Netherlands, so recruiting workers abroad can be the perfect solution. However, this requires specific services. Owner of the Polish-Dutch employment agency, Agripool, Daniel Janus hails from Poland himself and knows what it’s like to work far away from home. Specialised in recruiting for the agriculture and horticulture industries, his agency also has other customers, including a cheese plant. “Initially, we did everything from recruiting to housing ourselves. But when Agripool continued to grow, we went looking for a partner to select suitable candidates. I found EURES adviser Barbara GorterZahuta through the EURES website. I’ve regularly sent her vacancies ever since, particularly when I need to recruit experienced staff for major assignments. I currently have two vacancies for seasonal workers, for pepper and cabbage Artur Maliszewski and Daniel Janus at the cheese plant harvesters. Basically, these are permanent types of vacancies because it is specialised work and it’s hard to find good staff.” Barbara: “The EURES network brings me into close contact with the EURES advisers in Poland. We exchange information on the job market, for instance. A lot has changed in the past five years. People have more experience and know more about working in another country. Besides, everything is more and more digital and consequently much faster. One example is the use of video conferencing.” During the videoconference with Daniel Janus, candidate Artur Maliszewski was introduced. Through his online interview he got a job in the Netherlands and has been working at a cheese plant for six months now. “My experiences are positive. I like my job. What do I do? I perform quality inspections and check the cheese-making machine. People in the Netherlands call each other by their first name much more often than in Poland. I like it here and would love to stay.” Artur worked as a seasonal worker in the Netherlands on a previous occasion. At the time, he didn’t really know what to expect and returned to Poland earlier than expected. “This time I had all kinds of information about everything. I knew my terms and conditions of employment and the details of what work I would be doing. They even found a place for me to live. I’ve got EURES as well as Agripool’s methods to thank for that. A very pleasant experience.” 17 3 x recruitment, mediation and matching in a border region search area without borders The Netherlands > Belgium Options on both sides of the border As of 2011, over two hundred Dutch jobseekers a year found a job through AGO-Interim. This was the result of the collaboration between WerkgeversServicepunt Zeeuws-Vlaanderen, a joint venture of UWV, municipalities and small and medium-sized businesses. Jobseekers frequently find jobs as production, assembly or warehouse personnel. Many of them are aged 50 and over and have been unemployed for six months or longer. Moreover, many people entitled to benefits under the Work and Social Benefits Act have found employment in our neighbouring country. EURES adviser, Frans Buter, developed an information kit that helps employers inform jobseekers about working in another country. “Initially, jobseekers get a lot of information through email and websites. Where necessary we offer individual advice. We also organise presentations and workshops as well speed dates with employers”. 18 The Netherlands > Germany Accept a new way of working Fair Personeelsdiensten, is a specialised temporary employment agency offering work in both the Netherlands and Germany. The company has a training centre in the German town of Ahaus. There are many jobs for welders in the Dutch and German border regions. This prompted the organisation to hold a speed date session together with Fair Personeelsdiensten in 2014. Throught his session, training places were found in Germany for six of the 12 selected candidates. EURES adviser Wim Evers: “The goal of the speed dates was resumption of work or training to improve the cv of the candidates” welding experience to give them better opportunities on the Dutch and German job markets. After completing their training, the candidates are fully qualified to find work in Germany. Through Fair, they can get jobs in either the Netherlands or Germany. Our intention is to offer them a contract for at least six months.” Thanks to media attention, EURES adviser, Wim Evers, is constantly contacted by interested jobseekers. All expectations were exceeded. Two people found jobs immediately, five others started the welding training in Ahaus. All jobseekers have since earned their diploma and the successful project is set to continue. Wim Evers Employee Jeffrey Wolsink: “I currently work for the German company 2G in Heek, Germany, through Fair Personeelsdiensten. I was offered the opportunity to attend the welding training by Fair, aided by EURES’ mediation. After completing this training, I started working in Germany. The culture and hierarchy there are different than in the Netherlands. My advice to anyone who wants to work in Germany is to be open to this and accept their way of working. It has stood me in good stead and I hope to continue working for this German company for a long time to come!” A participant receives her certificate following the ‘Speaking German at work’ training course The Netherlands > Germany German language course paves the way for work in Germany UWV’s service desk for employers in Emmen, the Agentur für Arbeit and Stenden University of Applied Sciences together set up a language and job application course: ‘Speaking German at work’. According to EURES adviser Tjerk Mulder there are many opportunities in Germany for Dutch jobseekers in the border region. However, there are obstacles, such as cultural differences and a lack of knowledge of the German language. The ‘Speaking German at work’ course largely removes all these obstacles, allowing people to find jobs in Germany more easily. The approach proved very effective, as over 50% of those who attended the language and job application course have since found a job. “Why fish in a pond if you can also fish in the sea?” is how participant Marco Adamse aptly puts it. Carlijn Oostenbrink also found a job straight away after completing the course. She graduated in physical therapy a year ago but soon found out that jobs in her field in the Netherlands are few and far between at the moment. Fellow students told her about work opportunities in Germany. She applied a few times, but was never invited for an interview. After visiting a fair she was put into contact with EURES adviser Tjerk Mulder. Only one week later, Carlijn joined the course to increase her chances of finding a job. you don’t call anyone by their first name, not even your colleagues. And in Germany I am a real specialist. People take me at my word and accept that I know what is right for them. That is a really pleasant way of working!” Tjerk Mulder “The course taught me that my German wasn’t that bad at all and that helped me a lot when applying for jobs. The difference with working in the Netherlands? First of all, 19 PUBLICATION INFORMATION Design Kris Kras context, content and design Editing Isa Tenhaeff, Jeannette van Yperen, Evelyn Ploeg, Joke Wevers and Mijanou Edink Photo of Jeannette van Yperen Pieter Rijnaard Photo of Danique van de Kruijs De Beeldredaktie Photo of Silvio Zangarini Silvio Zangarini Photo ‘Speaking German at work’ certificate ceremony Boudewijn Benting Photographs of EURES advisers Claudia Kamergordoski This booklet is a publication by UWV and EURES. The publication was made possible through a financial contribution from the European Commission.