CAANH`s Multi Year Report - Community Action Agency of New Haven

COMMUNITY ACTION AGENCY
O F N E W H AV E N
2011—2014 MULTI-YEAR REPORT
CHANGING THE WORLD…ONE PERSON…ONE FAMILY…ONE BLOCK AT A TIME.
M I S S I O N S TAT E M E N T
The Community Action Agency of New Haven
offers pathways to prosperity to those in poverty
in the Greater New Haven area through
Service, Collaboration, Advocacy, and Knowledge Generation.
The Community Action Promise
Community Action changes people’s lives, embodies the spirit of hope, improves communities,
and makes America a better place to live. We care about the entire community,
and we are dedicated to helping people help themselves.
Community Action Agency of New Haven
419 Whalley Avenue
New Haven, CT 06511
Phone: (203) 387-7700 Fax: (203) 397-7475
Dedicated Energy Assistance Line: (203)285-8018
Web: http://www.caanh.net/
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Community Action Agency of New Haven
changes people’s lives
CHANGING
THE WORLD
ONE PERSON…
ONE FAMILY…
ONE BLOCK
AT A TIME.
MESSAGES OF APPRECIATION
from the CEO and Board Chair
During the 3 1/2 years that form the
basis of this report, the Community
Action Agency of New Haven (CAANH)
continued to live up to our mission,
which is to offer pathways to prosperity
to those in poverty in the Greater New
Haven area through Service,
Collaboration, Advocacy, and
Knowledge Generation.
CAANH helps to keep individuals in
Greater New Haven from going cold,
hungry, and homeless—but we do much more than that. We
also provide our clients with opportunities to move towards
self-sufficiency through programs that focus on financialliteracy, life-skills and job training.
We ensure the needs of our clients are adequately
determined using a comprehensive needs assessment. This
process is consistent with the State’s Human Services
Infrastructure (HSI) framework and uses a customercentered, results-oriented approach to move those who are
most in need from darkness and despair of poverty to the
light of self-sufficiency.
The core purpose of our programs and services is to break
the cycle of poverty and dependence one person at a time
according to each individual’s unique needs. We are a results
-driven, high-performance organization focused on providing
both emergency assistance to families as well as ending longterm, generational poverty.
We hope you never need to use our services, but, if you do,
we will do our best to serve you with kindness, compassion,
and integrity.
Amos L. Smith
President & CEO
The Community Action Agency of New Haven (CAANH) has
made great strides as we continue our mission to serve our
community. As we commemorate the 50th year of the War on
Poverty, we are more determined than ever to empower
those in need of our services.
As a not-for-profit agency, we have felt the effect of a down
economy and an uncertain political climate. We are more
determined to embark upon our mission of social entrepreneurism, partnership building, and collaboration to
continually serve and empower clients.
CAANH has gone through an evolution of positive change by
recruiting a Board of Directors whose main goal is to stay on
course and carry out the goals and mission of the agency.
Our President and CEO, Amos L. Smith, effectively manages
a competent staff that insures that the proper procedures
and practices are adhered to.
We are prepared to face the challenges of a changing
economy and an evolving political climate. We welcome you
to visit our main office location and become a part of this
growing movement.
Larry M. Stewart
Chairperson Board of Directors
ENERGY ASSISTANCE PROGRAM
QUANTITY
QUALITY
HOW MANY APPLICATIONS
(HOUSEHOLLDS)
WERE TAKEN?
HOW MANY APPLICATIONS
WERE APPROVED?
12,209
86%
IS ANYONE BETTER OFF?
EFFECT
EFFORT
CAANH’s Energy Assistance Program serves five core towns to assist eligible households with payment for
primary heating bills. Winter heating assistance pays for most types of heating sources, including natural gas,
oil, propane, electricity, kerosene, wood and coal.
$4,938,610.00 in total
was awarded
to our customers
$400 average energy award
received per approved
household, ranging from
$300.00—$585.00
2012-2013





12,412 applications (households) were taken
85% applications approved
100% of applicants received a pre-assessment
$5,558,380 in total was awarded to our customers
$400 average energy award received per approved
household, award amounts ranging $300.00 - $575.00
Number of households served in each town:
Number of households served in each town:
2013-2014



New Haven
East Haven
West Haven
6,901
1,128
2,225


Hamden
North Haven
 New Haven
 East Haven
 West Haven
1,620
335
12,726 applications (households) were taken
87% applications approved
100% of applicants received a pre-assessment
$4,750,240.00 in total was awarded to our customers
$191 average energy award received per approved
household, award amounts ranging $100.00 - $255.00
QUANTITY
HOW MANY APPLICATIONS
(HOUSEHOLDS)
WERE TAKEN?
 Hamden
 North Haven
7,175
1,269
2,283
1,641
358
QUALITY
85%
IS ANYONE BETTER OFF?
$9,197,065.00 in total
was awarded
to our customers
Number of households served in each town:
 New Haven
 East Haven
 West Haven
1,597
333
HOW MANY APPLICATIONS
WERE APPROVED?
15,073
EFFECT





EFFORT
2011-2012
 Hamden
 North Haven
7,067
1,144
2,271
$720 average energy award
received per approved
household, ranging from
$580.00—$880.00
Number of households served in each town:
2010-2011



New Haven
East Haven
West Haven
8,492
1,488
2,672


Hamden
North Haven
1,993
428
Matching Payment Plan
Energy Assistance clients are encouraged to enter into repayment agreements with the United Illuminating
Company to allow them to avoid shut off and catch up with payments in arrearage. This is achieved by
applying for Energy Assistance via CAANH.
Operation Fuel
Provides one-time emergency energy assistance to eligible clients in crises who may not qualify under the
Energy Assistance Program or have exhausted their Energy Assistance benefits.
I cannot express my gratitude enough for this most timely consideration and your understanding
concerning the unfortunate problem I experienced with my furnace Christmas Eve day. It is the most
comforting feeling to know a warm home will be waiting for me on arrival during the extremely frigid
weather this season. Again, I most humbly thank you.
Barbara Szirbik
H O W MU C H /A C TI VI TY ?
H O W W E L L /Q UA LI TY?


Average # of customers/households
served between 2011—2014 were 645
$232,145 $255,822
2011 - 2012
2012 - 2013
$343,104
2013 - 2014
Average amount of dollars received per
customer between 2011—2014 was $430
R E S U LT S — Total amount awarded to customers
per year between August 1st—May 1st:



2013—2014 = $232,145
2012—2013 = $343,104
2011—2012 = $255,822
T O T AL = $ 83 1 , 0 71 O V E R A
4 Y EAR P E RIO D
WEATHERIZATION PROGRAM
The Weatherization Program helps eligible customers receive services that reduce energy consumption,
optimize energy efficiency, and make the interior of their home or apartment safer. The CAANH Weatherization
program serves 5 core towns in the Greater New Haven area and 10 non-core towns in the Lower Naugatuck
Valley and Fairfield County (see pg. 21). Between 2011—2014, 68% of weatherization services occurred in core
-towns while 32% of weatherization occurred in non-core towns.
YEAR
DOE
UI
CL&P
TOTAL
2013—2014
2012—2013
2011—2012
2010—2011
179
103
48
94
375
287
267
294
45
55
65
42
599
445
380
430
1,854 high quality jobs were completed
between 2011—2014
D I D Y O U KN O W ?
Weatherization Services vary from house to
house, but can include an Energy Audit, Wall
Insulation, Weather-stripping of Doors and
Windows, Attic Insulation, Interior Caulking,
Air Sealing of House Leaks, and Windows.
Energy Auditor testing air leaks at a family’s home.
Weatherization Expenditures and Average Cost:
YEAR
2013—2014
2012—2013
2011—2012
2010—2011
DOE $
358,074
207,234
108,154
216,855
UI $
CL&P $
TOTAL $
AVERAGE COST/HOUSE
542,967
639,208
418,307
218,527
75,333
107,574
60,474
23,338
976,374
954,016
526,461
458,720
$1,630.01
$2,144.00
$1,385.42
$1,067.00
By creating a more airtight home through weatherization,
our clients save hundreds of dollars in heating their homes each year.
Weatherization by
County
D I D Y O U KN O W?
Community Action Agency of New Haven
is one of five Community Action Agencies
that provide weatherization services.
PASSPORT TO PROSPERITY PROGRAM
TM
TM
Passport to Prosperity is a component of Human Services Infrastructure (HSI) that provides customers
with intensive case management and referrals to community partners with the goal of moving these
customers towards self-sufficiency. Passport works with numerous organizations to give its customers a
wide network of support. CAANH Case Managers
ConnCAT’s Career Pathways
help them to navigate the often complex web of
Manager, Odell Montgomery
community services and resources. The goal
Cooper (left), Melody Vasquez
of the Passport service is to improve client
(right) with her award. “I was a
income and family well-being by helping these
client at CAANH before I started
families meet their most basic needs. Case
working here. Now I have a
Managers monitors progress towards identified
chance to give back. I love my
goals and accomplishments. We track these
job—I feel like I make a
clients as they move toward self-sufficiency.
difference in people’s lives!”
said Melody.
P A S S P OR T P A R T N E R S I N T H E C O M MU N I T Y
Referral Sources:
Work directly with:
Beulah Heights
CT Association For Community Action
Christian Community Action Agency
City of West Haven
Community Mediation
Connecticut Food Bank
CT Department of Social Services
Greater New Haven Diaper Bank
Greater New Haven OIC
JUNTA for Progressive Action
Kensington Square Apartments
New Alliance Bank
Operation Fuel
TD Bank
Town of East Haven
Town of Hamden
Town of North Haven
Wells Fargo
Adecco
Connecticut Center for Arts
and Technology
Early Childhood Council
Monroe Staffing Service
NeighborWorks New Horizon
New Haven Head Start
New Haven Healthy Start
SOME OF OUR COMMUNITY COLLABORATIONS
Youth at Work students
helped CAANH during
summer of 2013.
Natasha Ray on the left
and Ken Harris on the
right from Healthy Start
(Community Foundation
for Greater New Haven)
ACCESS Healthcare
and CAANH Assisters,
Taylor (left) and Daisy
(right).
Planned Parenthood &
CAANH employees:
Susan Yolan, Dieniz
Costa, Jolanda
Acevedo & Amos Smith
CAANH hosts Business
Reception for Whalley
Avenue merchants.
Whalley Avenue Special Services
District (WASSD) participants in
community beautification efforts.
Eric Clemons
S.M.A.R.T. PROGRAM
TM
Single Mothers Actively Reaching the Top
EFFORT
S M A R T TM offers emotional support to single mothers,
improves daily living, and builds skills through setting
goals that leads to self-sufficiency. Topics discussed
include:
 Financial Education
 Health-focused workshops
 Intensive case management including managing family issues,
QUANTITY
QUALITY
HOW MANY ENROLLED
IN THE COHORT?
HOW MANY COMPLETED
THE PROGRAM?
39
77%
IS ANYONE BETTER OFF?
securing affordable housing, and employment
EFFECT
SMART TM Women worked with several local partners in FY13.
They include:
FUNDERS:
 Community Foundation for Greater New Haven (funding for
micro-IDAs made possible through a Women & Girls Fund)
 U.S. Department of Health & Human Services (funding through
Office of Administration for Children and Families for micro-IDAs)
 Wells Fargo Bank (no-cost custodial savings accounts for clients)
SERVICES:
 Yale New Haven Hospital, Saint Raphael Campus (referral
partner)
 CT Works (referral partner)
8 maintained employment for at
least 90 days
17 opened savings accounts
17 obtained or improved job
skills
4 obtained transportation assets
1 obtained an education asset
5 obtained safe and affordable
housing
1 enrolled in job training
47% maintained employment for
at least 90 days
100% opened savings accounts
100% obtained or improved job
skills
24% obtained transportation
assets
6% obtained an education asset
29% obtained safe and affordable housing
6% enrolled in job training
In 2013, Cynthia enrolled in SMART TM after seeking
assistance with CAANH for a security deposit. She was
unemployed, new to Connecticut and had been caring
for her mother, who had just passed away from cancer.
To meet her needs, the SMART TMProgram assisted her
with updating her resume, improving her soft skills and
learning how to select an apartment. Within two
months, she obtained a job, found an apartment and
started saving for an Individual Development Account
(IDA). Needless to say, she quickly improved her
family’s situation. At a moment of crisis in her personal
life, CAANH provided her with the support she needed
and helped her get back on her feet!
 SNAP E+T (referral partner)
 Job Corps New Haven (referral partner)
TM
SMART Women participating in
a workshop.
SENIOR PROGRAMS
SURFING WITH SENIORS
TM
TM
Surfing With Seniors offers mature adults 55 and older
the opportunity to learn basic computer skills. This
program meets twice a week for six weeks. CAANH’S goal
in offering this service is to allow seniors access to
technology and all its benefits.
Anna Marie found out about Surfing with Seniors when
she came to CAANH for energy assistance—and she’s
very happy to have discovered the course! “The
[instructors] are so kind and gentle,” she said. “If [the
students] don’t get it the first time, [the instructors] stay
with you until you learn….They make you feel like you’re
right where you’re supposed to be. It’s a blessing for
every last one of us.”
Surfing students
M.A.A.P.
Cohort 8 Graduating Class
TM
Mature Adult Activities Program
MAAP
TM
provides activities and seminars for active adults 55 and
older. Some of the activities include Arts & Crafts, Singing &
Meditation Techniques, Gardening Information, Demonstrations on
Nutritional Cooking, Making Healthy Appetizers, Guided Tours of
the Yale Art Gallery, and trips to the beach. In 2013, MAAP TM had
presentations from a local nutritionist, the Department of Social
Security, and the Attorney General’s office on identity theft.
Seniors get a demonstration on Nutritional Cooking at
Job Corp.
M.Y.F.—Manage Your Future
TM
MYF TM provides youth between the ages of 14 and 18 with financial-literacy, job-readiness and
social-development skills. CAANH received a grant from the Connecticut Department of Social
Services (DSS) in 2014 for $300,000 per year for two years to expand the program locally and
establish a similar program administered by the Urban League of Greater Hartford. Over 200
TM
youth participated in MYF during the period that covers this report.
Joseph joined the program in 2011 to complete a community-service requirement for his
high school. During his time in the program, he learned how to better manage his money
and his emotions. “I underwent a lot of character development,” he wrote in an essay.
“I also got to see the amount of good that is done at CAANH in regards to helping people in
need, especially with energy assistance.”
Joseph Aguilera
HOMEBOUND VISITS
Clients who are confined to their home due to
any variety of medical situations are provided
a homebound visit to assist them in applying
for energy assistance and case management.
One hundred percent of CAANH’s clients are
provided a pre-assessment; those who have
additional needs are provided a full assessment. In 2013—2014, we served 371
homebound clients.
2010-2011
2011-2012
2012-2013
2012-2014
EMERGENCY SERVICES
TM
OPEN CHOICE FOOD PANTRY AND DIAPER BANK
Total number of
families served:
TM
The Open Choice Food Pantry provides urgent services
to eligible low-income households in New Haven once a
month. Customers choose what goes into their bag(s)
from a variety of nutritious food groups available.
The Diaper Bank provides diapers to eligible
low-income households in New Haven once a month.
2400 lbs. of food were donated through
the National Association of Letter Carriers in 2013.
For anyone wishing to donate food,
the following non-perishable food items are always appreciated:
peanut butter & jelly, tuna fish, cereal, soup, coffee, sugar,
macaroni & cheese, instant potatoes, carton shelf milk, grits,
juice and crackers.
Food donation from children at Amistad Academy for CAANH’s
food pantry.




FY 2014
FY 2013
FY 2012
FY 2011
366
388
355
378
FY 2011
FY 2012
FY 2013
FY 2014
Average number of pounds
of food distributed monthly:




FY 2014
FY 2013
FY 2012
FY 2011
3038
3114
2450
3872
Diapers donation to the Diaper Bank.
FY 2011
FY 2012
FY 2013
FY 2014
FINANCIAL ACTIVITY
The complete, audited CAANH Financial Report is available upon request.
2013 Revenue
2013 Expenses
BOARD AND STAFF
BOARD OF
DIRECTORS
Larry Stewart
Board Chair
Wilson Luna, Ed.D.
Vice Chair
Jameca Malloy
Secretary
Directors:
SENIOR
MANAGEMENT
LEADERSHIP
STAFF
April Branch
Energy Assistance Manager
Jill Dotlo
Community Liaison
Daisy Sanchez
Assistant Energy Manager
Angela Scipio
IT System Administrator
Susan Spight
Planning & Development
Associate
Sharon Willard
Director of Facilities
Edwin Williams
Director of Weatherization
Amos L. Smith
President & CEO
Jenell Lawson
VP Human Resources
Lilian Gutierrez
VP Planning, Development,
& Special Projects
Adrienne Sanders
Thomas Burwell
Frank Dixon
Elvira Duran
Diane Ecton
Rachel Gilroy
Howard K. Hill
Willie Holmes
Roberta Hoskie
Edwin Martinez
Evelise Ribeiro
Joseph Rybaruk, Jr.
Snow Turner
Maurice Williams
VP Finance
Cassandra Floyd
Interim Director of Program
Services
Caren Lang
Executive Assistant
CONTRIBUTORS
2013 ChiliFest Sponsors & Donors
Continued
CT Department of Social Services
CT Department of Energy and
Environmental Protection
TD Bank, Liberty Bank, Wells Fargo
Administration for Children and Families
Cohen’s Key Shop
CT Food Bank
D’Amato’s Fish
DuBose Associates
Flechas
Funstation Rentals
Rosa DeLauro
Rubber Match
through the U.S. Department of Health & Human Services
Community Foundation of
Greater New Haven
CT Health Foundation
2013 CFGNH The Great Give
SPONSORSHIPS AND DONATIONS
2011 ChiliFest Sponsors & Donors
2013 ChiliFest Sponsors & Donors
Webster Bank
Stop & Shop
TD Bank
William Shipman
Community Foundation for
Greater New Haven
Gateway Community College
Longobardi Fuel
Yale New Haven Hospital
Bank of Southern CT
New Haven Road Race
Yale University
Webster Bank
Stop & Shop
TD Bank
CFGNH
Yale New Haven Hospital
Yale University
HUB
Tri-Con Construction
Xerox
NH Road Race
Gateway Community College
CAFCA
Cohn Reznick
Greek Olive
Howard K. Hill Funeral Services
Mandy Management
Mutual of America
Popeye’s
Alert Security
Colonial Life
Don Mauri, HVAC
Donna Perrone
Dr. Williams
Gaudioso Realtors
HRA-NB
Higher Heights
LH Brenner, Insurance
Lauren Pappano
Dan Riccio
Lonnie Barnes
Janet Cianelli
Webster Bank
Community Foundation for
GNH
TD Bank
HUB International
Gateway Community College
Yale New Haven Hospital
Casey Family Services
Tri-Con Construction
Howard K. Hill Funeral Services
Derrick Gordon
Attorney Martyn Philpot
Yale University
Jolanda Acevedo
Lorrie Chamba
Todd Collins
Kathleen Crowley
Sandra DeSousa
Lisa Driscoll
Magali Flecha
Patricia Hagen
Marcia Harvey
Taylor Hogan
Terrel James
Charlie Jeter
Marlon Jones
Pkanita Jones
Alland Louisfin
Maria Martinez
Carmen Ortiz
Caroline Ponteau
Daisy Sanchez
Jennifer Saunders
Jesus Torres
Melody Vasquez
Annette Weatherspoon
Rufus Williams
SPONSORSHIPS AND DONATIONS
AGENCY FUNDERS
2012 ChiliFest Sponsors & Donors
PROGRAM STAFF
Anonymous Donor
Eder Family Foundation
Hiram Brett
Carolyn Cary
Lewis Beilman
Diane Ecton
Georgina Lucas
Jenell Lawson
Jennifer Saunders
2013 Miscellaneous Donations
Brenner, Saltzman & Wallman,
LLP
Krall Coal & Oil Co.
DBA Alpine Heating & Cooling, Inc.
Marianne Engengro
2014 ChiliFest Sponsors &
Donors
AAA
Acoustic Soul
A & G Contracting, Inc.
Alert Security
Ashley’s Ice Cream
Lonnie Barnes
Big Y
Gary Bissette
Box 63
Bruegger’s Bagels
L.H. Brenner Insurance
Brownstone Contracting
CAFCA
Campus Customs
Cardiello Insurance
Newton Carroll
Kim Carta
Citizens Bank
CohnReznick
Colonial Life
Community Foundation for
Greater New Haven
Connecticut Food Bank
Courtyard New Haven at Yale
Alphonse Criscuolo
Crystal Rock
D'Amato's Fish
Rosa DeLauro
Jean Dessereau
DiChello Distributors
D.S. Sewing Inc.
Edge of the Woods
Linda Fanning
Victoria Fennell
Greek Olive Restaurant
Jo Hellios
Howard K. Hill
HUB International
Jack's Concessions
George Katsaipis
Sholam Kempo
Sarah Kifer
Knights of Columbus
Jeanine Lombardi
Longobardi Fuel
Wilson Luna
Mandy Management
Marine Cadets of America
Don Mauri,
West Haven Sheet Metal
Pam Mayo
Josephine McPhail
Mutual of America
Dennis Nardella
Nestle Waters
New England Linen
New Haven Cash Register
New Haven Parks Department
New Haven Road Race
Nica’s Market
Old Navy
Orange Hills Country Club
Personal Touch Car Wash
Phoenix Rises
Project MORE
Dan Riccio
Tom Slosser
Stop & Shop
Taylor Rental
TD Bank
Texas Roadhouse
The Leaf Jumpers
Melissa Thibeault
Trailblazer New Haven
Two Roads Brewing Company
TYCO
U.S. Marine Core
Diana Vasquez
Mary Ann Voss
WB Mason
Webster Bank
WPLR Radio
Xerox
Yale New Haven Hospital
Yorkside Pizza & Restaurant
2014—Passport to Prosperity
Walk & Activity Day
Advanced Benefits Strategies
Aflac
Gateway Community College
Foundation
Gateway Community College
Christian Community Action
Connecticut Health Foundation
Engage Staffing—
a WorkPlace Opportunity
Lisy’s Discount Furniture and
Appliance
Picture Green
Space-Craft Manufacturing, Inc.
United Healthcare
Wells Fargo
2014 CFGNH The Great Give
Eder Family Foundation
Lewis Beilman
Lisa Berlinger
April Branch
Hiram Brett
Carolyn Cary
Elvira Duran
Diane Ecton
Rachel Gilroy
Howard K. Hill
Caren Lang
Jenell Lawson
Margaret Liddell
Jackie Lovegren
Georgina Lucas
Wilson Luna
Sara Mag
Jameca Malloy
Edwin Martinez
Amy Marx
Guilhermina Ribeiro
Jennifer Saunders
Angela Scipio
Amos Lee Smith
Soben Sor
Susan Spight
Larry Stewart
Emilia VendenBroek
Sharon Willard
Thank you to our funders. Your willingness to help low-income people in our community
weather the crises in their lives makes a tremendous difference.
A SPECIAL THANKS TO OUR VENDORS
Alpine Heating & Cooling, New Haven
Amerigas Propane, Killingworth
Amodio & sons Fuel Oil, Inc., West Haven
Arrow Fuel, Milford
Aspen Miller Fuel, LLC, East Haven
Ben’s Fuel, Bridgeport
Blue Flame Oil Co., Inc., New Haven
Cod Oil, Inc., North Haven
Cole Heating & Cooling, Inc., Seymour
Connecticut Refining Company, New Haven
Cosgrove Oil Co., Inc., Branford
County Service & Supply, North Branford
DDLC, New London
Delucia Fuel Oil, LLC, North Haven
Depalma Oil, West Haven
Dependable Heating & Cooling, North Branford
Dollarwise, Portland
Dollarwise Discount Oil, New London
Dougherty Oil Co., Inc., Branford
East River Energy, Guilford
Eastern Fuel Corporation, Hamden
F. Perrelli & Sons Fuel, Inc., East Haven
F.H. Mott Fuel Oil Co., Hamden
Federal Oil, LLC, Seymour
First Fuel Oil, LLC, North Haven
Four Points Energy, North Haven
Gargiulo Bros., Oil, Inc., New Haven
H. Brelsford & Sons, Inc., Stratford
Hocon Gas of Guilford, LLC, Guilford
Hocon Gas, Inc., Norwalk
Hocan Gas, Inc., Waterbury
Ideal Fuel Co., West Haven
J & B Fuel Oil, Stratford
J & E Oil, Hamden
Jerry Fuel, Inc., Hamden
Kaufman Fuel Company, Bridgeport
Krall Coal & Oil Co., New Haven
Libretti & Son Fuel, LLC, East Haven
Longobardi Fuel Oil, Inc., New Haven
M & M Fuel Oils, Inc., Woodbridge
Madison Oil Company, Inc., Madison
Martino’s Fuel, West Haven
Miller’s Fuel Oil, Inc., East Haven
Milo Oil, Stratford
Mim’s Oil Company, LLC, Meriden
Osterman Propane, Plainfield
Patty & Son, LLC, West Haven
Pay-Less Oil, LLC, North Haven
Petro, Inc., North Haven
Phillips Oil, LLC, Prospect
Phoenix Propane, Oxford
Pioneer Gas & Appliance Co., Inc., Shelton
Rocky’s Fuel Co., LLC, New Haven
Rural Gas Company, Trumbull
Ryan Oil Company, Inc., Hamden
Santa Fuel, Inc., Bridgeport
Southern Connecticut Ice & Oil, LLC, Bridgeport
Suburban Oil Company, LLC, Northford
Suburban Propane, Uncasville
Superior Plus Energy Services, LLC, Winsted
Tamaro Oil Corp., Orange
Tracey Energy Services, LLC, New Haven
Tuxis-Ohr’s Fuel, Inc., Meriden
United Illuminating
Vadney Fuel, New Haven
Valentino’s Fuel & Service Co., Inc., Wallingford
Valley Oil, Portland
Valley Oil, Willimantic
Val-U-Oil, Enfield
Victory Fuel, LLC, Terryville
Viking Fuel, Norwich
Viking Fuel Oil Co., West Hartford
Vinci Oil Co., Middletown
Volume Oil, Newington
Wantroba Fuel, Inc., Ansonia
WAT Holding, LLC, Windsor Locks
Wesson Energy, Inc., Waterbury
Westside Oil Co., West Suffield
Wilcox Fuel, Inc., Westbrook
Williams Fuel Oil Co., LLC Stafford Springs
Williams Oil Co., Inc., Uncasville
Wilson Oil, Manchester
Windsor Locks Oil Co., Windsor Locks
Winsted Oil Co., Winsted
Yankee Oil, Inc., Mansfield
Our apologies to any Vendor whose name was inadvertently omitted.
...AND TO OUR PROGRAM PARTNERS
A & B Homecare Solutions
Access Health CT
Adecco Employment
Agency on Aging
Albertus Magnus College
Associates for Training and Development (A4TD)
Beulah Heights Social Integration Program
Beyond Homecare Services
CAFCA
Channel 8 (WTNH)
City of Hamden
City of New Haven
City of West Haven Elderly Services
Christian Community Action
Clifford Beers
Community Foundation for Greater New Haven
Community Mediation
ConnCAT
Connecticut Association for Human Services
Connecticut Department of Energy and
Environmental Protection
Connecticut Department of Health
Connecticut Department of Social Services
Connecticut Food Bank
Connecticut Light & Power
DataHaven
Department of Social Services
Dixwell Neighborhood Corporation
East Haven Social Services
Easthaven.patch.com
Edge of the Woods
Elm City Communities
Fair Haven Community Health Center
Fair Haven Parents Ministry
Fish of Greater New Haven
Gateway Community College
Greater Dwight Development Corporation
Greater New Haven Chamber of Commerce
Greater New Haven Opportunities
Industrialization Centers of America
Hamden.patch.com
Harvest Properties
Helping Hands Thrift Store
Higher Heights Youth Empowerment
Howard K. Hill Funeral Service
Inner City News
Integrated Wellness
Jewish Family Services
J & J Family Home Health Care
JUNTA for Progressive Action
Kelly Services
Kensington Square
Law Office of Martin Philpot
Liberty Bank
Life Haven
Livable City Initiatives
Marrakech, Inc.
Miller Senior Center
MOMS Program
Monroe Staffing Services
National Association of Letter Carriers
Neighborworks/New Horizons
New Alliance Bank
New Financial Life
New Haven Early Childhood Council
New Haven Healthy Start
New Haven Independent
New Haven Legal Assistance
New Life Corporation
New Haven Reads
New Haven Register
New Haven Works
Northeast Institute for Quality
Community Action
Northeast Utilities
Northhaven.patch.com
North Haven Community Services
Office Team
Operation Fuel
Planned Parenthood
Post University
Soldiers, Sailors, & Marine Fund
Southern Connecticut State University
Southern CT Gas Company
Stepping Stones Museum
Stone Academy
STRIVE
TD Bank
TEAM, Inc.
The Diaper Bank
Thehamdenjournal.com
Town of North Haven
United Illuminating
United Way of Greater New Haven
US Census Bureau—Ana Maria Garcia
US Department of Energy
US Department of Health and Human Services
US Internal Revenue Service
WEBE 108
Webster Bank
Wells Fargo
Whalley Avenue Special Services District
WPLR
WYBC
Yale-New Haven Hospital
Youth Rights Media
Our apologies to any Partner whose name was inadvertently omitted.
LOOKING AHEAD…
The 5x5 community is highlighted in yellow.
= CAANH
5 x 5 Initiative
CAANH will create positive change in an
area afflicted by high unemployment,
violence, and low homeownership rates,
among other things. As part of this
Initiative, CAANH will work with community partnerships to design, construct,
and implement collective community
impact strategies. Over a period of 10 to
15 years, CAANH will—through direct
services and strategic partnerships—
positively transform the lives of more
than 10,000 families (25,000 individuals)
within the West River, Edgewood, Beaver
Hills, Dwight and Kensington Square
neighborhoods.
According to the US Census Bureau, 26.9
percent of New Haven residents live
below the Federal Poverty Level (FPL).1
Among CAANH’s customers, that
percentage is even greater, with more
than half of the families CAANH serves
falling below the FPL. These families
experience high levels of unemployment
(9.3 percent) 2 and underemployment,
frequent exposure to violent crime, and
low levels of homeownership. In fact, in
New Haven, the homeownership rate is at
30.8 percent, which is less than half of the
state’s homeownership rate. 3
CAANH sits on the border of New Haven’s Beaver Hills and Edgewood neighborhoods. These two
neighborhoods, West River, and Dwight—the four neighborhoods on which the 5 x 5 Initiative will
focus—provide CAANH’s most immediate customer base. CAANH will use future funding for the
Initiative to:
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increase voter participation and registration by 80%
work with Kensington Square, Dwight & Edgewood neighborhoods
increase productivity
work with the New Haven Board of Education and United Way to identify ways to improve
graduation rates
 engage residents as critical components for success
 increase homeownership as a direct relation to financial education and employment
CAANH’s hypothesis for addressing this theory of change is that self-sufficiency and increased capacity
for supportive services improve quality of life, and greater access to homeownership can occur when:

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Government, nonprofit organizations, and the private sector work toward a common goal
Community promotes the well-being of families and children
Able-bodied adults have access to meaningful work and opportunity
Young people—particularly teenagers—have multiple positive outlets that facilitates
responsibility
CAANH’s 5 x 5 Initiative will become an incubator for good, impactful public policy. By targeting
resources in 4 - 5 neighborhoods in New Haven, CAANH will influence positive change that will snowball
throughout the community. This Initiative will lead to greater connectivity among government agencies,
social-service organizations, and the business community; serve to link residents to good jobs; have
better access to medical homes to ensure frequent and timely visits with medical providers; and
generate safer and environmentally friendly neighborhoods. As stated above, CAANH foresees a 10-15
year window to bring this change to fruition—but the benefits of its efforts begin now and will last for
generations.
1 US Census Bureau. (2014). Accessed at http://quickfacts.census.gov/qfd/states/09/0952000.html
2 Bureau of Labor Statistics. (2014). Accessed at http://www.bls.gov/ro1/blssummary_newhaven.pdf
3 U.S. Census Bureau. (2013). Accessed at http://quickfacts.census.gov/qfd/states/09/0952000.html
What could convince over 150 New Haveners to walk
through the city in the pouring rain?
An overwhelming desire to inspire change!
Walkers gathered to take part in the first annual “Passport
to Prosperity Walk-a-thon and Activity Day,” hosted by the
Community Action Agency of New Haven (CAANH). The
purpose of the event was “to galvanize our community and
protect the interests of the young people growing up in
our community. Passport to Prosperity is designed to
ensure that all elements that are able to contribute to our
community’s well-being can participate in generating a
new belief system about this community,” said Amos
Smith, president and CEO of CAANH.
Crowds came out, despite the rain to celebrate the community
and New Haven youth, for the 1st Annual Walk for Prosperity and
Activity Day. Better dreams for a brighter future!
“It is inspiring to
see so many people
eager to walk the
neighborhood and
share the story of
real empowerment
that CAANH
represents.”
Mayor Toni Harp
CAANH is showing that they truly are working to make this
city a better place. Larry Stewart, Board President of
CAANH, summed up Saturday’s event succinctly, stating,
“there is a significant amount of youth here today and
people really want to see change. They really want to see
things better, and they realize that they have to take it
upon themselves to make that happen.”
There were a number of guest speakers throughout the
day, including State Representative Toni Walker, as well
as State Senator Gary Holder-Winfield, who eloquently
noted that “the number of young people involved and their
energy is important to what this walk-a-thon is. It
represents symbolically the substance of the work
Community Action Agency is doing in creating a passport
to prosperity.”
“We are a place you can come to when you need help,
have a question, or want to give back,” said Mr. Smith.
Excerpts taken from the New Haven Independent online
news publication written by Crystal Emery of New Haven.