2013 AnnuAl RepoRt
Transcription
2013 AnnuAl RepoRt
2013 Annual Report Letter from Our Director . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Who We Are. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 What We Do. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2013 Program Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 3515 Chicago Avenue South • Minneapolis, MN 55407 (612) 824-7581 • [email protected] www.fullcyclebikeshop.org Facebook: fullcyclebikeshop Twitter: @fullcyclebike Instagram: @fullcyclebikeshop © Copyright Full Cycle 2013 2 Photos by Caroline Yang Photography. Bigger & Better: Growth Plan Progress. . . . . . . . . . . . . . 12 2013 Internship Program Results. . . . . . . . . . . . . . . . . . . . 13 2013 Partnerships. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 2013 Financials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 2013 Supporters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Success Stories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Get Involved!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 3 From Our Director Dear Friends of Full Cycle, Two words come to mind when reflecting on 2013 here at Full Cycle: Bigger & Better! (Well, maybe three if you count Busier). We successfully completed year one of a three year growth plan by building an infrastructure that allows us to serve more youth at a higher level and improve upon the success of our bike shop venture. As a result of the bike shop’s retail success and the generosity of our supporters, Full Cycle implemented a second site just across the alley to use as a classroom for interns. We are also using this new space to conduct our free bike appointments and community partnership projects. The Full Cycle family grew from four to six as we hired a full time mechanic and an additional youth worker. With space to spread out and more hands to help, Full Cycle is now able to offer more paid internships, more free bike appointments and more 1:1 time between trained youth workers and the homeless youth we serve. We were finally able to repair our leaky roof, and with that new roof over our heads, we’ve put a lot of effort into making our retail space look better than ever—just in time for our newly-expanded shop hours of operation this spring. That’s right, Full Cycle will be open five days a week to the public, selling refurbished bikes, new & used parts and accessories and providing a full spectrum of repairs. “With your help we will continue to work hard, stay focused and be a successful solution to homelessness for so many young people.” —Matt Tennant, Director and Founder of Full Cycle As we enter spring 2014 we are celebrating the hiring of our 100th Youth Intern. Over the years, Full Cycle has become a hub for learning and personal growth. One hundred young adults have gained employable skills, earned a paycheck, and experienced long overdue success. And, not only has Full Cycle inspired these young adults, but also staff, customers, funders, supporters and anyone else who has set foot in our bike shop and helped us fulfill our mission: To connect with and support homeless youth and our community through bikes, business and relationships. The learning and growing that occurs between everyone involved with this venture is really what makes Full Cycle a remarkable place. As a non-profit we cannot do this work without your ongoing support. With your help we will continue to work hard, stay focused and be a successful solution to homelessness for so many young people. Sincerely, 4 Matt Tennant Director and Founder, Full Cycle 5 Who We Are Full Cycle, a Twin Cities non-profit used bicycle shop, incorporates four integrated strategies to meet the needs of young adults experiencing homelessness on a spectrum ranging from survival to independence. Since its inception in 2002, Full Cycle has had over 40,000 interactions with homeless youth. We sell high quality used bicycles, new parts and accessories, and provide professional repair services to the general public. This earned income helps to fund our program. mission: To connect with and support homeless youth, our community, and our Earth through bikes, business and relationships. 3-year vision: To be one of the nation’s most successful organizations impacting homeless youth, setting the standard and becoming the model for other organizations and social enterprises working with homeless youth. “To all those who support and participate in the Full Cycle endeavor, I declare that you are awesome! Only good things can happen to you from here forward.” —Full Cycle Intern core values: • Commitment • Personal Accountability • Integrity • Optimism • Gratitude • Humor 6 7 What We Do Full Cycle’s four complementary strategies allow homeless youth to establish strong relationships with supportive staff members who connect them to community resources and support services. These programs help young people achieve independence and reach a place in their lives where they dare to dream about a future beyond the constraints of homelessness. Paid Internship Program: Youth learn bicycle mechanics and basic business skills while gaining practical job experience during this 6-month paid program (two 3-month phases). Pay-ItForward Projects teach these youth that they have the ability to give back and help others, even when not all their basic needs are being met. Groveland Food for Youth: Youth meet their basic needs through this youthstaffed food shelf, which provides them with access to food, parenting supplies and connection to additional resources. Free Bike Appointments: NEW INITIATIVES: Borrow a Bike: Full Cycle’s “Borrow a Bike” initiative allows partnering agencies to keep a small fleet of Full Cycle bikes on sight at their agency. Bikes are loaned out for a period of six months during the prime cycling season to be used by youth accessing those agencies as a means of healthy transportation and recreation. Full Cycle Food Delivery (FCFD): Since 2012, Full Cycle has hired back internship graduates to deliver food by bike to local youth-serving agencies. The food is donated by local businesses and also grown right in Full Cycle’s backyard garden. FCFD combines our work at the bike shop and Groveland Food for Youth by using bikes to build job skills and get food to the young people who need it. Full Cycle Gardens: In the alley behind Full Cycle Bike Shop you’ll find our own little oasis. Generous seedling donations from Uproot Farm each spring since 2011 have allowed us to keep our three raised beds. Interns and staff help plant and harvest, FCFD Riders bring produce to local shelters and dropin centers, and all our participants are welcome to partake in the fresh veggies. Youth learn to build and maintain their own bicycle— often the first bike they own and their primary means of getting around. These appointments serve as a non-clinical opportunity for staff to build trusting relationships and help young adults make connections to other resources. Street Outreach: Youth connect with Full Cycle outreach workers on the streets. They are provided with information, resources, and referrals to Full Cycle programs and other local programs that help meet their basic needs, such as food, parenting supplies, transportation, and employment opportunities. 8 9 2013 Program Results $61,312 = Bikes Sold = Shop Revenue $76,277 BIKE SHOP REVENUE and growth 2008 40 $31,068 109 140 $6,315 18 $1,820 95 $24,575 171 2009 2010 2011 2012 2013 our impact 3600 youth were served by Full Cycle outreach workers on 5497 visits. 408 youth utilized Groveland Food for Youth on 1017 visits. 98 youth made free bike appointments on 203 visits. 17 youth participated in our internship program. 10 2013 BY THE NUMBERS 25,425 Pounds of food provided 4,123 Homeless youth served 153 Bikes given away 6,717 total Youth contacts $76,277.36 total shop income “Being a Full Cycle intern was a transformational phase for me. Before this I was stuck in bad habitual patterns. I was able to break these because I found something I love to do and love the environment you have created at the shop.” —Full Cycle Intern 11 Bigger & Better: Growth Plan Progress Full Cycle Classroom In 2013 Full Cycle began renting space in the old fire house building owned by the Land Stewardship Project located directly across the alley. This new classroom has allowed us to expand our internship program as well as our bike shop hours of operation. Staffing This year we were able to expand our seasonal mechanic position to a year round position as well as hire another Street Outreach Worker. Full Cycle currently employs 6 full time staff, 4 seasonal graduates, and 20 youth interns. Full Cycle Van Thanks to the support of Wells Fargo, Full Cycle obtained a van that allows us to transport youth, pick up bike and food donations, and transport bikes to off site bike sales events. Retail Shop Improvements This year Full Cycle was finally able to replace a seriously leaky roof with help from Anderson Builders. We also painted our shop floors thanks to the generosity of Scott Flom and his friends & family. 2013 Internship Program Results Since the Internship program’s inception in 2008, 92 interns have been hired. 2013 GRADUATION RATES 76% (13 of 17 interns) graduated from Phase 1, the first 3 months 53% (9 of 17 interns) graduated from Phase 2, the entire 6-month internship 24% (4 of the 17 interns) did not complete either phase due to changes in life circumstances. Many of these youth still use Full Cycle as a resource to better their situation. Full Cycle supports and tracks our interns’ ability to obtain housing and employment. We help these young people achieve independence and thrive in their future lives beyond homelessness. These results measure not only our long term-impact on the lives of the homeless youth we serve, but also, to society as a whole. housing 47% of interns gained more permanent housing during or after their internship. Employment 44% of Phase 2 grads and 30% of all internship participants became employed during or after their internship. A significant portion received interviews and felt more confident and hopeful seeking employment due to their experience. 12 13 PAY IT FORWARD PROJECTS All interns participate in these projects, which develop an appreciation for civic engagement and empower our interns to recognize that they have the ability to give back and help others, even when not all of their basic needs are being met. FB4K (Free Bikes For Kids): Full Cycle interns spent time fixing up bikes for this annual event that collects, repairs and distributes over 5,000 bikes to metro area children and families in need around the holiday season. Borrow a Bike Program: In coordination with 4 organizations serving homeless youth, interns fixed up and distributed 16 bikes and scheduled necessary repairs. Bike Clinic at Brightpeak Financial: Full Cycle Interns led a demonstration on basic bike repair to Brightpeak employees and riders. Donated bikes were also collected at this event, and several different fund raising strategies were implemented throughout the week by Brightpeak employees to benefit Full Cycle. NE Metro Intermediate School District: Full Cycle staff led a 4 week training session to prepare students from NE Metro alternative school to run their own “School Bike Shop.” ON-THE-JOB TRAINING All interns visit Twin Cities’ bicycle-based businesses, allowing them to learn how other businesses operate as well as what products and services they offer. Bike Shop Tours: Interns tour these shops, asking questions of staff and introducing themselves as potential future applicants. Tours include: Alley Cat, Behind Bars, Cycles for Change, Express Bikes, Grand Performance, The Hub Bike Co-op, Recovery Bike Shop and Venture North. Quality Bicycle Products: Interns tour the facility and meet with Human Resources managers, receiving tips and training on getting a job. Donaldson Bike Sale: Interns worked 1:1 with Quality Bicycle Products’ sales representatives for our annual Donaldson Co. bike sale and donation drive. U of M ReUse-A-Palooza: In partnership with the University of Minnesota’s ReUse Center, Full Cycle participated in its annual ReUse-APalooza campus wide bike sale, selling bikes and accessories to support our program. Youth interns were given the opportunity to practice their sales and professional skills while being exposed to campus life. 14 RIDES Interns and past graduates get together for bike rides, allowing them to develop and grow their interest in biking, discover new areas and ways to recreate on a bike, create balance in their lives, and get to know each other outside “the office” to build deeper team camaraderie. These rides allow staff to reconnect with past interns and track their successes and progression toward independence. Ride to The Depot: 16 mile ride along the Greenway to Hopkins nonprofit coffee house, a chemical free spot for youth. BMX Trail Ride: Jumps and trail riding are annual highlights for many interns! Bike Camping Trip: Full Cycle staff, interns, and past graduates took a two-day / 50-mile trip on Minnesota’s Luce Line Trail to Baker Parker Reserve. 15 2013 Partnerships Full Cycle values partnerships with diverse local organizations in the public, private, and non-profit sectors. These partnerships provide interns the opportunity to learn the importance of making connections, leveraging resources, and collaborating with local community members. BUILDING CAPACITY Quality Bicycle Products. Financial and in-kind support for our youth run, social enterprise bike shop; facility tours and HR trainings. Social Venture Partners. Full Cycle received its third and final year of financial support as well as over 300 volunteer hrs from SVP Partners that has paved the way for Full Cycles growth and sustainability. Thrivent Financial for Lutherans. Supported Full Cycle’s growth through multiple fundraising strategies including a long distance cycling tour, bike drive, and Thrivent Foundation support. Equal Exchange Coffee. Thank you for building our capacity to get incredible amounts of work done while jacked up on your delicious coffee. Otto Bremer. Full Cycle completed year one of a 3 yr growth plan supported by Otto Bremer Foundation allowing us to increase the quantity and quality of services we provide to homeless youth. TRAINING AND PRESENTATIONS Quality Bicycle Products. QBP sales representative hosted an on-site sales training workshop leading up to the Donaldson Bike Sale. Bike Rack Project. An Arts on Chicago initiative to bring functional art to the neighborhood through a series of unique and creative bike racks. Full Cycle interns helped to design and create these racks after a series of welding courses. Outreach and Public Relations Powderhorn 24. Full Cycle hosted a stop at this 24-hour bike race, with interns instructing racers to perform a task to earn their checkmark. Nature Valley Grand Prix. Full Cycle set up an information station and offered free tune ups & repairs. Midtown Farmers Market Bike Day. Full Cycle information table. Midtown Greenway Brake for Breakfast. Full Cycle information table. Midtown Greenway Community Bike Festival. Full Cycle information table and bike raffle. Neighborhood Day. Free repairs and bike raffle for neighborhood youth. Breck High School. Student leaders spent an afternoon painting the back of the shop, thus completing our exterior makeover. Wells Fargo Foundation. Contributed to much needed replacement of our long time leaky roof as well as supplies for our new classroom. Wells Fargo Funding Council. Funded the purchase of a Full Cycle van allowing us to pick up donations, attend events and transport youth. Anderson Builders. We had a great experience with this highly professional contractor responsible for the replacement of our shop roof and generously donating a portion of the overall cost. Land Stewardship Project. It’s been a great experience remodeling and renting our new classroom space from this amazing organization. BIKE DRIVES and donations 16 Behind Bars Brightpeak Financial Donaldson, Co. FB4K Thrivent Financial for Lutherans Tonka Ski and Cycle 17 2013 Financials income Corporations & Foundations $333,348 Individual Contributions $28,866 Contributions In-kind $22,079 Government Income $80,160 Sales and Repairs $76,277 $540,730 EXPENSES “I have found a life long mentor at Full Cycle. I will always be grateful for everything you have done for me.” —Full Cycle Intern 18 $528,519 Employee Wages $243,170 Youth Intern Wages $24,793 Youth stipends (GFFY) $3,500 Employee Benefits $32,809 Payroll Taxes $20,796 Participant Expense $27,367 Telecommunications $6,040 Office $21,065 Occupancy $42,164 Transportation & Travel $9,442 Miscellaneous $26,082 Allocations $71,291 19 2013 Supporters FUNDERS On Guard Locks REI Allina Health Surdyks Charlson Foundation Thrivent Tour Team Family Housing Fund Tonka Cycle and Ski Finnegans Community Fund Twin Cities Rise First & First LLC Uproot Farms Greater Twin Cities United Way Wells Fargo Groveland Emergency Food Whole Foods Shelf, Inc. Woychick Design MN Department of Human Wuollet Bakery Services/OEO YouthLink Otto Bremer Foundation Plymouth Congregational Church Advisors Quality Bicycle Products Bill Bluhm, Razoo Foundation Dancing Dragonfly Winery Social Venture Partners Steve Flagg, Quality Bicycle Products Thrivent Financial for Lutherans Foundation Scott Grossbauer, Donaldson Co. Wells Fargo Foundation Minnesota Nevin Harwood, Gray Plant Mooty Partners ADT Dental Aegis Foundation Anderson KM Builders LLC Art House ARTCRANK Avenues for Homeless Youth Behind Bars Blockhead Printing Breck High School Caroline Yang Photography Chipotle Dero Bike Racks Donaldson Co. Dowling School Equal Exchange Finnegan’s GiveMN.org Gray Plant Mooty Law Firm Groveland Emergency Food Shelf Infini Lights Josh Kent Kryptonite Locks 20 Individual Donors Arnold Abel Stefani Adams Karen Althaus Ameriprise Financial Employee Gift Matching Program Karl Anderson Karn Anderson Theodore Angelo Deborah Arndt Charles Aron Phyllis Aron Judy Ashley John Bachhuber Diane Barclay Ruth Bash Dayna Bassett Sarah Bates Derek Belisle Robert Bell Dawn Benko Julie Bentley Patricia Berger Pete Bernard Timothy Bernard Eric Bilger Karen Bingham Scott Bingham Simon Bird William Bohmer Gary Bond Darci Bontrager Gina Boyer Sheila Bracken Darrell Brandt Liz Brenner Kelly Bretz Daniel Brooks Brad Brown Caleb Buecksler Kathy Burns Robert Burns Scott Burns John Busacker Timothy Campbell Jennifer Cary Eileen Chanen Diane Chicos Mark Christensen David Christianson Michelle Clary Mikkel Clay Christopher Clifford Mark Coleman Pamela Conrad-Martin Larry Cooper Sheri Cooper Jennifer Cords Derovations Corporation Kevin Courtney Todd Cravens Laurel Crowe Allan Dean Bruce Dean Mark Dean Shirley Dean Dennis DeGidio Jayne DeJong Darlene Dierke Laura Dierke Robert Dierke Judith Dill Alva Djerk Nicole Doebert Jonathan Doering Dowling Urban Environmental School Richard Drews H.E. Durbin Richard Edinger Mary Beth Ehlert Jan Elsasser James Elvestrom Cristine Emerson Karin Emerson Rick Emerson Karen Eminian Marlene Erickson Terry Esau Robert Esposito Judy Kay Ewing Ameriprise Financial Laura Fingerson Mark Fingerson Ruth Fingerson Tim Finnegan Amy Fisher Stephen Flagg Fox World Travel Joanna Franek Linda Freitag Stephanie Fritz Lori Fritzlar Michael Fuehrmeyer Venessa Fuentes Janelle Fuhrmann Kathleen Furey Brandy Gerth Kathryn Gettinger Joanne Gibbs Debra Gibson Erin Gladstone Garrett Gleason Shannon Glonek Kelsye Gould Gray Plant Moody Foundation Erin Gregoria Andrew Grossman John Groton Scott Gullickson Ryan Hageman Michael Haglin Ryan Hahler Julie Haight Curran Daniel Hansen Grete Hanson Janet Hanson Dan Hedrich Erin Hente Bradford Hewitt Jackie Hintz Jackie Hintz John Hite Marsha Hoeffs Melanie Hoeffs-Kwon Debra Holmgren Corrina Holt S.L.R. Holtz Tracee Hummel-Lindsoe Hunger Solutions Minnesota Sarah Hunt Kevin Hunter Laura Hunter Tom Hussian William Idzorek Kristine Immel Gregory Jahnke Dennis Jaspersen Michael Johnson Sarah Johnson Terrence Johnson Earl Johnston Debra Jones Thomas Jones Deborah Jorgens Adam Kahan Roger Kapsner Douglas Kemp Joanne Kemps Gina Kennedy Michael Kennedy KHC Holiday-Inn Bloomington Amy Kierzek Dale Kivimaki Richard Kleven Brenda Knoernschild Gregg Knudten Janelle Koster Connie Kotke Joanna Krebs Jennifer Kreeb Barbara Kummer Raean Kusch Kim Kusnier Nora Lagaard Steven Lagaard Christopher Larson Karen Larson Zachary Larson Margaret LaVelle Lynn Lee Steven Lee Randall Lewandowski Kimberly Lochner Ann Loehrke David Lundgren Jessica Lundgren Erik Lundring L.K. Lundring Brian Macho Isabel Mahon Brian Mair Marissa Makey Becky Malcomson Valerie Martinson Christine Mcclellan Karen McConnell Royce McEwen Janna McFarlane Myles McKee William McKinney Tyler McLeod Tim Meehan David Meier Susan Melrose Kathleen Mertz Jeffrey Meyer Kristin Meyer Melanie Meyer Susan Midthun David Mietzner Nicole Misencik Cris Moore Jennifer Moran Anna Morrison Donna Mulder 21 Jessica Nadeau Dana Nelson Larissa Nelson Nancy Nelson Richard Nelson Susan Nelson Abbie Nguyen Third North, LLC Stacy Nystrom William O’Doherty Duane Ohland Kristin Olsen Joanna Olson Knut Olson Susan Olson Omaha Community Foundation Nathan Oppedahl Elizabeth Ordal Suzanne O’Regan Justin Palecek Aaron Paleen Julie Panaro Steven Patton Carla Pavone Christina Pearson Paul Pedtke Greg Peters Alea Peterson Miriam Peterson Samantha Phillippe Kathleen Piltingsrud Cynthia Pipenhagen Amanda Poliachik Jennifer Pope Donna Porfiri Anna Portelli Emily Poskie-Wilson Laura Pugh Catherine Quillin Mary Rafferty Marie Rampino Mary Reed Maria Rice Charles Ricketts Pamela Roe Gabriel Rojas-Cardona William Rose David Rustad 22 David Saggau Erik Saltvold Anne Sample Jeanette Schmidt Lynn Schwandt Gregory Schwem Kathleen Seestadt Daniel Seyfried Brenna Sheehan Joni Shellabarger Darrell Shideler Stephanie Shields Janet Shockley Lonnie Sievert Kimberlee Sinclair Beth Singer Todd Sipe Clinton Skaggs Gene Smaciarz Rebecca Smith Josh Smith-Bollum Zach Snell Loren Snyder Solhem Soltva Apartments Yvonne Sopata Susan Sperl Vicki Spielman Kevin Stantz Nancy Starfeldt Kathryn Stephens Jana Stern Julie Stovroff Stephen Strand Kevin Stumo Kraig Stumo Victor Sugumar Dixie Sullivan Tara Sullivan Daniel Swartz The Kuhl Family Charitable Fund at Schwab Charitable Fund Audrey Thomas Chad Thomley Emily Thompson Philip Thompson James Thomsen Thrivent Volunteers Minneapolis Tiger Rose Tattoo Kim Tillmann Rebecca Tipton Gary Tollefson Peter Troolin Mackenzie Turner Marie Uhrich Jeff Urban Todd Urban Tony Valazza Mary Vandehey Mary Vanderwyst Jessica Verkuilen Kim Vogel James Walker Jerry Walker Lauren Walker Richard Walker Shari Wallack Shelley Ward Washburn High School Julie Wedig Wesley Weecks Nicole Weiler Rebecca Westermeyer Charles Weygand Karissa Wiegand Laurie Wilkinson Linda Wilson Lucas Winskowski Larry Winter Michael Yates Robert Yockey Andrea Young Anita Young Daniel Young Jon Young Philip Young Silva Young Thomas Young Joette Zembal Kristine Ziccardi Jane Zilch Success Stories Maddy. After successfully completing her 6 mo. Internship, Maddy obtained a job at Erik’s Bike Shop, using her mechanic skills to assemble bicycles at their warehouse. Carly. A 2010 Full Cycle graduate, Carly continues to visit us at the shop on a regular basis to share her pride in the fact that she is still employed by the same department store where she was hired over 2 years ago upon graduating. She continues to keep her own apartment and support herself and assures us that after having experienced this type of success, life on the streets will never be an option for her in the future. Marcus. This year, Marcus, a Full Cycle graduate, was hired on to be a Street Outreach Worker for another homeless youth serving agency within the Street Works Collaborative. Using his personal life experience along with the employment skills/tools gained at Full Cycle, he is thriving in his new career. More importantly he continues the pay it forward spirit of Full Cycle by sharing his knowledge and resources to help others who are experiencing the all to familiar constraints of homelessness. Frank. Since graduating from FC 2 years ago, Frank has worked his way up in the local cycling industry by securing seasonal employment at Calhoun Bike Rental where he was promoted to manager. Most recently Frank has secured full time employment at Erik’s Bike Shop. 23 Get Involved! As Minneapolis celebrates being one of the top cycling cities in the United States. Twin Cities’ community members can now use our passion for bikes to give back to our community through Full Cycle. Be part of Full Cycle’s 3-year vision: to be one of the nation’s most successful social enterprises impacting homeless youth. Engage today in the following ways: 1. Donate a bike, purchase a bike and accessories, or bring your bike in for maintenance. You can also encourage others to patronize the bike shop. 2. Make a tax-deductible donation. You may donate in person at the bike shop (address below), by mail, or through our website at fullcyclebikeshop.org. 3. Attend the biennial fundraising event, “Break the Cycle.” 4. Volunteer to assist with existing fundraising or supporting events, or help create or host your own fundraising event (e.g., bike drives, fundraising parties, bike rides, etc.) 5. Invest in our 3 year growth plan (2013-2015) through your business, corporation, or foundation. (Learn more at fullcyclebikeshop.org.) 6. Refer youth to our programs FULL CYCLE STAFF Jendeen Forberg, Street Outreach Worker. Erin Young, Lead Mechanic. Josh Bollum, Outreach Worker. Rita Van Allen, Street Outreach and Youth Internship Coordinator. Matt Tennant, Founder and Director. Crystal Brinkman, Bike Shop Manager.