Covenant Health Welcomes Last Baby Born in 2013

January 13, 2013
Covenant Health Welcomes Last Baby Born in 2013 and First Baby Born in 2014
Covenant Health Women’s Services is proud to announce the last birth at Covenant Health in 2013, as well as the first birth
at Covenant Health in 2014. Aniston Greene was born at 10:07 p.m. on Tuesday, December 31, making her the last baby
born at the hospital in 2013. So’Unique Miracle Randle was born on Wednesday, January 1 at 12:43 p.m. She was the first
baby born in 2014. Our congratulations and well wishes go out to these families! Photo taken by: Cyndi duPont, Papermoon
Photography
Greene
Randle
Self-Service Password Reset Is Here – No More
Waiting
Employee Travel
Good news! The eChallenge solution is live and you can now take advantage of self-service options for resetting your network (same as your computer, AD or EasyPass) and Kronos password.
Are you interested
in going to New
York City, Las Vegas or the Eastern
Caribbean?
To reset your network password using the voice recognition-based selfservice solution, please call the Service Desk at (877) 552-7547. You will
be prompted for your username and once authenticated, you will be asked
to answer the security challenge questions you selected in the eChallenge
enrollment tool.
Click here for more
details on employee travel deals
for 2014!
To reset your Kronos password through the Kronos log on page, please
click on the “Forgot your password?” link.
These convenient options to reset passwords will reduce costs and increase efficiency with our Service Desk. Enroll in eChallenge today at
https://echallenge.stjoe.org to take advantage of self-service!
Note: You need to know your existing network password to enroll in selfservice. Please allow 24 hours after enrollment before you use the selfservice for password reset.
Excel to the Max Class
If you are interested in getting the Covenant
rate for the Excel to the Max Class. Click here
for more information.
Reflection
Life is 10% what happens to
me and 90% of how I react to
it. –Charles Swindoll
School of Surgical Technology
Covenant School of Surgical Technology is now accepting
applications for the 2014-2015 school year. The school is a 12
month program and will begin on July 7th. All applicants will
be required to take a standardized math and English exam, as
well as be current in CPR certification. Pre-requisites include
Medical Terminology. Applications are available on-line, or
may be picked up at the school which is located on the CMC
campus.
Covenant Convenience
What is it? - A way for employees to have discounts and
conveniences to make life easier!
How? – Go to CAREnet (opening page of the Internet) and go
to HR Benefits/Employee Discounts
Click on Covenant Convenience (first listing on that page).
There will be links to business that can help you with grocery
shopping (yes, it will be done for you!!), automobile repairs/
maintenance, etc. You will want to save the phone number of
these businesses because you might need them in an
emergency. Soon, there will be more discounts available to all
Covenant employees so keep checking. ENJOY!
Congratulations on Retirement
Covenant Health would like
recognize & congratulate
Janie Terrazas & Doris Hereford on over 65+ years of
service to the health system.
We wish you both a happy
retirement. Janie Terrazas
retired from the Environmental Services Department
on January 2, 2014 after 30
years of service. Doris Hereford retired from the Labor &
Delivery Department – Birth
Certificates on January 3,
2014 after 38 years of service. Their servant attitudes
and gracious hearts will be
greatly missed. We wish you
For more information concerning the school, visit our website
at http://surgitech.covenanthealth.org or contact 725-4307.
Deadline for receiving completed applications is April 15th.
Covenant School of Radiography
Accepting Applications for Fall Semester
Covenant School of Radiography is now accepting applications
for the 2014 fall semester. CSOR is a 20-month program which
begins the first Monday in August. Applications are due no
later than March 15th, but prerequisite courses can be taken
until the end of May.
Applicants can apply online at www.csor.covenanthealth.org.
The Covenant School of Radiography is located at 2002 West
Loop 289, Suite 120 in Lubbock, Texas 79407. For more information, visit www.csor.covenanthealth.org or call 806-7959803.
Baseline Customer Satisfaction Survey for
System Office: Jan. 20-31
Just as patient satisfaction at our ministry is measured by the
Hospital Consumer Assessment of Healthcare Providers and
Systems (HCAHPS) survey, the St. Joseph Health system office
will measure internal customer satisfaction by conducting a survey among stakeholders from each ministry during the fourth
quarter of fiscal year 2014.
To establish a baseline metric for the system office, a random
sampling of 33 percent of executives, leaders and staff from
ministries throughout the health system will be surveyed Jan. 20
-31. Employees chosen to participate will receive an email with a
link to complete a simple, five-question, online survey.
If you receive a request to participate, we appreciate your
prompt and candid response.
well in your retirement.
Plans For Retirement:
Janie Terrazas – Janie plans to get some well needed rest, as
well as travel and spend time with her grandkids.
Doris Hereford - Doris plans to travel, enjoy her family and
friends and to go fishing. She just wants to “do whatever.”
Thank you ladies for your many years of service. We will miss
you.
Texas Tech Athletics
New Employee Deals

SportClips-With a valid Covenant Health employee ID
you can get: a free haircut if you are a new client OR if
you are a returning client, you can get a free MVP upgrade. This offer is only valid at the SportClips on 19th
and Memphis.
Texas Tech Athletics would like to thank Covenant for their
continued support. To show our appreciation, we are offering a special group rate to all Covenant employees and
their families for the non-conference men’s and women’s
basketball games specified below.

Massage by Patti Hill-With a valid Covenant Health employee ID you can get: $10 off an hour Swedish massage. Patti works by appointment only. For more information about services offered or to make an appointment, call her at 806.239.4208.
Tickets may be purchased by going online to
texastech.com/promocode and entering the promotional
code. Instructions for purchasing tickets are listed below.
In addition, you may call one of our ticket representatives
at (806) 834-1741 and simply mention the promo code to
receive the discounted ticket price.
Snapshot of Upcoming Events
Employees only:
“Long Term Care: Taking Care of Your Future”
Jan 15, noon-1p.m., KECC
Lunch for the first 25 that register at 725-0633
Courtney S. Crenshaw
LTC Product Consultant- Texas
Games available:
MEN’S BASKETBALL
OSU
Sat. 2/8 8:30 p.m.
Kansas State
Tue. 2/25 6:00 p.m.
Promo Code: MBB13
$10 Each
WOMEN’S BASKETBALL
Iowa State
Sat. 1/25
Baylor
Wed. 2/12
“All About Your Credit”
Feb 6, 2014, noon-1p.m., KECC
Lunch for the first 25 that register at 725-0633
Celia Boone and Kristi Redwine, Personal Bankers
7:00 p.m.
6:30 p.m.
Promo Code: WBB13
$7 Each
Community:
Heart Matters
“Keeping Your Identity Healthy and Safe”
Jan 31, 2014, 9-10 a.m., KECC
Celia Boone and Kristi Redwine, Personal Bankers
Online Directions:
Visit www.texastech.com/promocode
Enter your promotion code and then click go.
Select the game(s) you would like to attend.
Enter the number of tickets you would like to purchase and
then select a location.
Select mail or print at home and then click check out.
Simply follow the prompts to complete your purchase.
Huddle Deadline
Do you have something that
you need all employees to
know about?
This offer is not available on game day.
There are a limited number of tickets available.
The Huddle may be the perfect
way to get the word out. Simply submit your information to
[email protected] for review. Make sure and submit
your information by Thursday at noon every week in order
to make the next edition of The Huddle.
If you have any questions, please feel free to contact a ticket
sales representative. Game information may be obtained at
texastech.com.
Rodrick Evans
(806) 834-1741
Covenant LifeStyle Centre
If your 2014 New Year’s resolution is to become fit and healthy, let Covenant LifeStyle Centre help you get started. With a degreed
staff, an abundance of equipment as well as land and swimming pool group exercise classes, there are NO EXCUSES—Get started
today!
We are located on the top of the East parking garage at Covenant Medical Center or call 725.4386.
Holiday Weigh-Out
The holidays are over and the routine is starting to come back. Which means the Holiday Weigh-OUT is here!!!!
The 6th Annual Holiday Weigh Challenge has come to an end!
It is time to Weigh-OUT!
Weigh-out will be the week of Monday, January 13th through Friday, January 17th.
YOU HAVE TO WEIGH-OUT AT THE SAME PLACE YOU WEIGHED IN AT!!!
If you haven’t gained more than two pounds, you will receive 1,000 Reward Points.
In addition, you will be entered into a drawing and three lucky people will win an additional 5,000 Reward Points! Challenge yourself
and your co-workers to stay healthy during the holiday season and join the Holiday Weigh-In Campaign!
Weigh-Out Locations
Employee Health Medical Center: Mon-Fri, 7:15am-4:30pm
Employee Health Lakeside: Mon, Wed & Fri, 8:00am-12:00pm
LifeStyle Centre: Mon-Fri, 5:30am-8:00pm
Surgicenter: Mon-Fri, 8:00am-3:00pm
HealthPlus: Mon-Thurs, 8:00am-5:00pm, Fri, 8:00am-12:00pm
Specialty Hospital: Mon-Thurs, 8:00am-3:00pm
Southwest Medical Park Exam Room #37: Mon, Wed & Fri, 8:00am-12:00pm
Levelland Employee Health: Mon-Fri, 9:00am – 2:00pm
Plainview Education Dept Room #408: Mon – Fri, 7:00am – 4:00pm
Questions? Contact Discover Wellness – 725-4490
Spotlighted in the Lubbock Avalanche-Journal
Are you a health professional that wouldn't mind sharing more about your story, what you do and what kind of research you are
doing with the Lubbock Avalanche-Journal? The Lubbock Avalanche-Journal is starting a new segment that is a ‘meet your
healthcare professional’ spotlight. They are interested in featuring doctors, nurses and others that take care of patients! This
would be a way for the community to learn more about the person taking care of them, not just the professional side. Also, she
is looking for medical professionals that are currently working on research projects. They
want to know why medical professionals are doing the research and how it will help the community.
This is a GREAT way to get all the great Covenant Health employees recognized for all the
great work you all are doing and will continue to do. We just need volunteers! If you are interested in participating, please email Whitney Bryant at [email protected]. Make sure and
include a little background information on your research and why you are interested in the
subject.
MEDITECH Success Stories
•
Many of you know that we initiated a MEDITECH Improvement Workgroup back in November. This
workgroup includes senior leadership, the MEDITECH team and Information Technology. The team is
meeting three times a week to identify and expedite enhancements and fixes in MEDITECH. The goals
of the group include: improving communication, acquiring and coordinating support personnel,
streamlining the change request process and follow up and improving workflow and processes. Since
forming this group, we have had many successes that we would like to share with you.
•
Dr. Amy Thompson will lead the newly established Pediatric Focus Group. This is a huge success in
that we have a representative leading a group that didn’t exist before. This will result in Covenant
Health having a voice and the ability to change things that have flaws. This also will help to develop
consistent care and collaboration amongst the entire system. We are confident that the formation of
this group will improve pediatric care.
•
We have spent a lot of time revamping the process of telephone support/the service desk. We now
urge you to simply call 5-5555 if you need ANY help with MEDITECH. We added telephone support, so
we hope you have noticed a decrease in wait time and quicker resolutions. Here is Service Desk
information for the month of December: The Service Desk and support teams received 5,772
requests/incidents in December 2013 from Texas. 1,789 (31%) were Password Resets. Self-Service
Password Resets went live on January 6, so users can reset their own passwords. 98% of the requests
have been closed taking an average of 2.5 days to resolve.
•
Dragon has been stabilized and has been successfully piloted in the Adult and Children’s ED. Dragon
training will once again be available. This entails a one hour one-on-one session with one of our
Physician Liaisons (PLS) or the additional support staff on site. These sessions can be scheduled by
calling 806-448-8423.
Meet Your Physician Liaisons
Amy Loveless Becca Goicoechea Amanda Foster Wendy Reed Tara Quintanilla
If you need any help with MEDITECH, please call 5-5555 or email
[email protected].
Women & Children’s Cafe Menu
WEEK 3
Monday
Tuesday
Wednesday
Thursday
Friday
Two orders of bacon and
two orders of French toast.
$3.49
Eggs, ham, hashbrowns,
and a biscuit with gravy
$3.49
Eggs, two sausage
patties, and a biscuit
$3.49
One biscuit with gravy,
two sausage patties, and
hash browns
$3.49
Eggs, two sausage
patties and two pancakes
$3.49
Tuscan Chicken
Italian Wedding Soup
Corn Chowder
Beef Vegetable
Cream Of Mushroom
Beef Barley
Chicken Tortilla Soup
Tempura Chicken
Breaded Pork Chop
Honey Glazed Chicken
Beef Stroganoff
Fried Catfish
Flank Steak
Baked Fish
Jamaican Jerk Tilapia
Chicken Marsala
Vegetarian Lasagna
Roasted Red Potatoes
Alfredo Tr-Pepper
Broccoli
Stewed Tomatoes
Vegetarian Quesadilla
Spinach & Mushroom
Chicken with Mushroom
Vegetarian Stuffed
Pepper
Country Cabbage
Harvard Beets
Breaded Okra
Cream of Broccoli
Saturday
Sunday
N/A
N/A
Chicken Noodle
Soup
Tuscan Chicken
Chicken Fried
Steak
Spicy Fried Chicken
Herb Baked
Chicken
Beef & Vegetable StirFry
Mashed Potatoes
Mashed Potatoes
Carrots
Breaded Okra
Carrots
Hush Puppies
Cream Gravy
Cream Gravy
Yellow & Green
Squash
Turnip Greens
Green Beans
Turnip Greens
Sauté Asparagus
Mashed Potatoes
Mashed Potatoes
Roasted Veggies
Fresh Zucchini
Mexi-Corn
Jasmine Rice
Sweet Potatoes
Mac & Cheese
Cilantro Rice
Cream Gravy
Cream Gravy
Red Potatoes
Couscous
Green Beans &
Carrots
Mushrooms & Red
Onions
Cobbler
Dumplings
Cobbler
Dumpling
Cobbler
Baked Potato
Baked Potato
Baked Potato
Baked Potato
Baked Potato
Rice
Broccoli &
Cauliflower
Green Beans
Mexi-Corn
Cobbler
Fried Okra
Veggie Blend
Carrots
Cobbler
West Side Café Menu
Copy and paste the link below into your browser, save it to your favorites, and click on January 13th – 19th
it anytime to get daily and weekly menus, nutritional data, catering information, and
give us your feedback. Check back often to find out what’s new in the café.
www.aramarkcafe.com/covenanthealth
Monday
Tuesday
Wednesday
Thursday
Friday
Eggs, two sausage
patties, and a biscuit
with gravy
One biscuit with gravy,
two sausage patties,
and hashbrowns
Eggs, two pancakes,
and two sausage.
Two orders of bacon,
and two slices of French
toast.
Eggs, ham,
hashbrowns, and a
biscuit with gravy
Tuscan Chicken
& Pasta
Chipotle Chicken &
Tomato
Chipotle Chicken &
Tomato
Chipotle Chicken &
Tomato
Chipotle Chicken &
Tomato
Chipotle Chicken &
Tomato
Beef Barley
Farm Fresh
Veggie Chicken
Cream of Broccoli
Chicken Tortilla Soup
Beef Stroganoff
Fried Whitefish
Southwestern
Flank Steak
Breaded Pork Chop
Tempura Chicken
Baked Fish
Cavatappi Pasta
Vegetable Quesadilla
Jamaican Jerk
Tilapia
Honey Glazed
Chicken
Mushroom Spinach
Strata
Chicken Marsala
Chicken Breast w/
Mushrooms
Vegetarian Lasagna
Saturday
N/A
Chicken Double
Noodle Soup
Sunday
N/A
Tuscan Chicken &
Pasta Soup
Chicken Fried
Steak
Herb Baked
Chicken
Chicken Strips
Chef's
Choice
Chefs
Choice
Mashed Potatoes
Mashed Potatoes
Cream Gravy
Baked Ham
Stuffed Peppers
Mashed Potatoes
Mashed Potatoes
Cream Gravy
Sauteed Zucchini &
Squash
Cream Gravy
Green Beans
Carrots
Okra & Tomatoes
Jasmine Rice
Frizzled Sweet
Potatoes
Harvard Beets
Green Beans &
Carrots
Chipotle Mac &
Cheese
Garlic Roasted
Vegetables
Fried Okra
Turnip Greens
Roasted Red
Potatoes
Harvard Beets
Carrots
Zucchini
& Tomatoes
Cilantro Rice
Broccoli
Cabbage
Roasted Potatoes
CousCous
Chicken Vegetable
Lo Mein
Taco Salad
Chicken Caesar
Salad
Beef & Chicken
Fajitas
Broccoli
Green Beans &
Carrots
Mexi-Corn
Sauteed Zucchini &
Squash
Hush Puppies
Asparagus Saute
Herbed Zucchini
Texas Barbeque
Green Beans
Corn
N/A
Fried Okra
Veggie Blend
N/A