Voice Mail

Reference
Enhanced Voice Mail Options
I can get my
voice mail
via e-mail?
E-Mail Notification
Send a voice file of the voice mail message left for you
to a predetermined e-mail address.
To Change Your Notification Options:
(Set-Up Menu Option 3)
Pager Options
• Change number to notify, press 1
• Change pager number, press 1
• Announce pager number, press 2
• Return to the notification menu, press *
• Turn pager notification on or off, press 2
• Notify pager on urgent voice mails only
(Turn feature on or off), press 3
• Change pager type, press 4
•Phone, press 1
• Digital pager, press 2
• Access code pager, press 3
• Return to the pager options menu, press *
Daily Notification Options
• Change number to notify, press 1
• To change number, press 1
• Repeat options, press 0
• Return to the pager options menu, press *
• Turn daily notification on or off, press 2
• Change time to be notified, press 3
• Enter time, press 1
• Repeat options, press 0
• Return to the pager options menu, press *
• Repeat options, press 0
• Return to the notification menu, press *
• Return to the pager options menu, press *
Available upon request for an additional monthly charge.
Yes, you can!
Voice Mail
Wabasso and surrounding area
Enhance the way
you communicate!
Based on Arvig service area, some restrictions apply. ©Arvig 2014. This institution is an equal
opportunity provider and employer. PT_VoicemailBrochure_Wabasso
342.8000
731 Main Street | Wabasso
My voice mail
from Arvig is
so easy to use!
Accessing Your Mailbox
You will know you have new messages when you pick up
your phone and hear a stutter dial-tone or, if your phone is
equipped, the message waiting light will be on.
Accessing Your Voice Mail
Dial the voice mail system number.
(The exchange plus 0000. Ex.: 342-0000.)
• Press # - If calling from the phone line your voice mail is
assigned to, or
• Direct dial your phone number. Press the * key during
the greeting, or
• If using Auto Login and accessing from your home, no
entry is required.
• Enter your password followed by the # key.
Mailbox Set-Up
Press 9 at the main menu to get to the Set-Up Menu.
You will have five options in the mailbox Set-Up Menu:
• Greeting Options, press 1 (If you would like to use
the default greeting, disregard this step.)
• Change Password (security code), press 2
• Edit Notification options, press 3
• Enable/Disable Auto-Login, press 4
• Return to Main Mailbox, press *
To Record or Change Your Greeting:
(Set-Up Menu Option 1)
• Record Greeting, press 4
• End Recording, press #
• Listen to Greeting, press 1
• Save Greeting, press 2
(Greeting must be saved to be activated)
• Delete Greeting, press 3
• Re-record Greeting, press 4
(Then follow above steps again)
• Return to Main Mailbox, press *
To Change Your Password (Security Code):
(Set-Up Menu Option 2)
• Enter your new password followed by the # key
(up to 16 numbers).
• The system will then ask you to re-enter your password followed by the # key.
The system WILL NOT announce your password, please
make note of what your password is and dial carefully.
Remote Mailbox Access
This option will ring the phone at your home or office.
• Direct dial your phone number.
• Press the * key during the greeting.
• Enter your password followed by the # key.
To check your voice mail without ringing the phone at
your home or office:
• Dial the voice mail system number.
• Enter your phone number followed by the # key.
• During the greeting, press the * key.
Date and Time
• Enter your mailbox.
• Press 7 at the main menu.
The current system time and date will be announced.
Retrieving Messages
• Enter your mailbox.
• Press 1 to retrieve your messages.
• Press 1 for new messages. (Note: new messages are
only kept on the system for 31 days.)
• Press 2 for saved messages. (Note: New messages
are only kept on the system for 61 days.)
• Press * to return to the main menu.
Key Options:
•
•
•
•
•
•
•
•
•
Play or replay message, press 1
Save message and go to the next, press 2
Delete message and go to next, press 3
Save message as new, press 4
Forward message, press 6
Skip back three (3) seconds, press 7
Pause or continue message, press 8
Skip forward three (3), press 9
Return to the main menu, press *
Call Forwarding Options
There are three types of Call Forwarding options on
your line that come with the voice mail service. These
forwarding options can be changed by you. Please refer
to the directions listed in the “Arvig Telephone Directory”
for instructions.
Call Forwarding No Answer
Forwards the call to voice mail after four rings.
(Ring count can be changed from two to nine rings.)
Call Forwarding Busy
Access your
messages from
anywhere!
Forwards the call to voice mail if the line is busy.
If you have Call Waiting and choose not to answer the
Call Waiting tone, the caller will get your voice mail after
four rings.
Call Forwarding All Calls
Forwards all calls directly to voice mail.
This feature needs to be activated to use.