between heaven and earth
Transcription
between heaven and earth
contact CUSTOMER MAGAZINE OF TÜV RHEINLAND MINUTE PARTICLES WITH MAGICAL PROPERTIES Miracles of medical technology – tiny electrodes stimulate the acoustic nerve DISPLAYS OF STRENGTH Discovery from India – a new process hardens plastic fibers BETWEEN HEAVEN AND EARTH Fascinating bridges – no other construction inspires greater creativity ISSUE 2.10 Contents 04 Technology & Safety Focus: Connections Gas without Borders Trends & Innovation 18 Harder than Steel 04 18 20 Markets & Expertise Return on Investment for Everyone 20 The Indian company CPE manufactures How TÜV Rheinland is advising companies especially strong and flexible plastics about CSR strategies How the Nabucco pipeline will create new transport routes for natural gas Bound for New Shores 06 Patent Help 30 China for Auto Experts 23 How TÜV Rheinland strengthens the A discussion about the new import innovative ability of businesses regulations for vehicles and spare parts bound for China How bridges help connect people around the world Life at Full Volume 11 Why the hearing implants from Cochlear Limited are so valuable to patients Spotlight Eco Star Goes Up in Flames 16 Facts and Figures Why it’s important to be careful when Allergy-Free Behind the Wheel storing wood pellets Lowering Risks 14 Help for Haiti Data from Dublin Allegation Refuted Mindful 02 contact 2.10 Editorial 24 People & Environment MAKING CONNECTIONS Confucius says: “If you have an apple and I have an apple and we exchange these apples then you and I will still each have one apple. But if you have an idea and I have an idea and we exchange these ideas, then each of us will have two ideas.” Ideas connect people, businesses and economies across the continents. Globalization is the pre-condition to allow us to share our ideas around the world. Challenges, be they local or global, can be met more easily because we are connected to each other. TÜV Rheinland employees are part of this network and our company is a positive example of globalization. In every corner of the world, we work with all of our experts’ know-how to find solutions for you, our customers. I believe that responsible guides are essential in a world that is constantly progressing and changing. Every day, TÜV Rheinland experts all over the globe assume a guiding role, using their experi- That Sinking Feeling 24 ence and know-how to ensure safety and reliability in many areas of daily life. Why Rainer Weiskirchen went shopping We promote lasting commitment in a world that is spinning faster all the time. for swimming aids on the Mediterranean Building a bridge has long been a socially and economically significant way to coast demonstrate a connection. Yet the world’s architectural masterpieces could hardly have withstood the centuries without the expert knowledge of compa28 nies like TÜV Rheinland. The testing organization’s work on the Stari Most, or What happens when the air is sucked out “old bridge”, in the Bosnian city of Mostar is one of the examples (p. 6). TÜV of a tank container Rheinland also recently forged an informative link between the international A Container Crash with the Mouse automotive industry and the Chinese supervisory authorities (p. 23), thereby helping the companies ensure their ongoing access to what is probably the Impressum 32 most important market worldwide. What happens when manufacturers fail to connect with consumers is impressively illustrated by the TÜV Rheinland “swimming aid” test (p. 24). And sometimes a connection can also be priceless: discover how cutting edge technology certified by TÜV Rheinland is helping people with hearing impairments to regain their active role in the community (p. 11). We hope that you, too, will maintain a strong connection with TÜV Rheinland. Cover picture: I wish you enjoyable reading! Knows all the weak points in any bridge’s construction: Michael Georg Müller from TÜV Rheinland. contact 2.10 Friedrich Hecker President and CEO of TÜV Rheinland AG 03 04 Technology & Safety Nabucco Pipeline INFORMATION Michael Küpper [email protected] +49 221 806-4756 04 contact 2.10 E E TH THE PIPELINE SURFACES IN BAUMGARTEN, AUSTRIA. WHEN IT IS COMPLETED, UP TO 31 BILLION CUBIC METERS OF GAS WILL FLOW THROUGH EUROPE’S MOST IMPORTANT GAS DISTRIBUTOR ANNUALLY. GERMANY’S GAS SUPPLY WILL ALSO BE SECURED BY THIS PIPELINE. UT O R Vienna Baumgarten Budapest Bucharest Sofia Istanbul Erzurum Ankara ASIA – EUROPE GAS WITHOUT BORDERS The Nabucco pipeline connects central Europe with the world’s largest gas reserves in the Caspian Sea and the Middle East. With this project, the EU wants to create new transport routes for natural gas and increase independence from Russian gas. The 3,300 kilometer long pipeline has a diameter of 1.42 meters (56 inches) and reaches from Turkey’s eastern border to Austria. 7.9 billion euros have been invested in the project, and construction is to begin in 2011. Gas is to start flowing through the new pipeline in 2014. TÜV Rheinland has been commissioned to test material specifications and audit pipe and valve manufacturers. Thanks to its global network, the testing services provider was able to audit 70 manufacturers around the world in six weeks. contact 2.10 05 BOUND FOR NEW SHORES You can build them, burn them or cross them before you come to them. The French liked to dance on their one in Avignon, while the American duo Simon and Garfunkel sought a safe passage over troubled waters with theirs. No other construction is as deeply symbolic as the bridge. With their help, our ancestors discovered new lands. The Romans used them to secure their empire and to quickly deliver supplies to their armies and provinces. In each case, bridges brought distant harbors – and the people who lived there – closer together. Knowledge was transferred and cities conducted trade or imposed tolls to become rich and powerful. However, bridges didn’t just have a unifying effect: during many wars, people deliberately destroyed them to harm their enemies or to gain an advantage. All of these attributes are symbolized by the Stari Most. For more than 450 years, the old stone bridge in the Bosnian city of Mostar was part of everyday life and was said to link the different nationalities that lived there. On 9 November 1993, the Stari Most was destroyed by the Croatian artillery. In an international collaboration spanning several years, a copy of the ruined original was rebuilt stone by stone. Now the bridge has not only been listed as a UNESCO World Heritage Site but also serves as a symbol of reconciliation. Schleswig-Holstein’s landmark: 963 meters long and 21 meters wide, the Fehmarn Sound Bridge spans the Baltic Sea to connect the German island of Fehmarn with the mainland. 06 T B R I DG E ES Bridge Building Technology & Safety G H 472 METERS H I ST BR ID E ID W G E SI DU RIVER BRIDGE, CROSSING A VALLEY NEAR YESANGUANZHEN, CHINA 50 METERS SYDNEY HARBOUR BRIDGE, AUSTRALIA LONG ES T B Currently the “widest long-span bridge in the world” according to the Guinness Book of Records. E DG I R 54 KILOMETERS BANG NA EXPRESSWAY IN BANGKOK, THAILAND contact 2.10 07 RI D GE The tallest pylon of the Viaduc de Millau reaches higher than the Eiffel Tower. 343 METERS VIADUC DE MILLAU, SOUTHERN FRANCE M T EXPENS S I O V E B LL A T EST PYLO N The Stari Most, or “old bridge”, was considered an architectural masterpiece in the sixteenth century. Today, the city of Mostar’s landmark in Bosnia-Herzegovina is listed as a UNESCO World Heritage Site. The Scheffel Bridge was constructed in 1923 during a period of inflation. According to the inscription, it cost 1,520,940,901,926,024 marks to build. 1,5 QUADRILLION MARKS SCHEFFEL BRIDGE IN SINGEN, GERMANY contact 2.10 Bridge Building Technology & Safety TYPES OF BRIDGES ATTRACTIVE AND PRACTICAL For as long as mankind has existed, people have been on the lookout for constructions to help them create new transport routes over rivers and low-lying areas – and to forge ties between nations. Thanks to today’s materials and state-of-the-art mechanisms, it is becoming increasingly simple to bridge a gap. Beam bridge: easy to build and therefore widely Suspension bridge: primarily used to cross broad, navi- used. Characterized by gable bodies of water a visible separation spanning more than between the beams 800 meters. and their supports. Golden Gate Bridge, Kapell Bridge, Lucerne, San Francisco, USA Switzerland Arched bridge: consists of one or more arches and was formerly made of Movable bridge: examples include draw, swing or flap bridges. The dis- stone or concrete. advantage: only one Now generally built route can be used at using steel or rein- a time. forced concrete. Tower Bridge, London, Great Britain Ponte Vecchio, Florence, Italy Bridges – architectural masterpieces Bridge supervision In earlier times, a felled tree was usually all it took Modern bridges have an average lifespan of about 100 years. to cross a stream. However, as freight and passen- However, they have to be examined and monitored regularly to ger traffic increased, as well as when machines, cars ensure that they really do reach this age. This task is performed by and trains were later invented, bridges had to meet a around 30 experts from TÜV Rheinland who specialize in the su- whole new range of requirements. To cope with the pervision and routine inspection of bridges. They also develop re- growing burden, wooden and stone building materials storation concepts and oversee the production of individual steel were replaced by iron, steel and concrete. Over the millennia, architects have also developed increasingly sophisticated techniques. Engineers generally distinguish components – for instance for the New Greenville Bridge, which spans the Mississippi River between the U.S. state of the same name and its neighbor Arkansas. between three construction types: beam, arched and suspension Michael Georg Müller is one of around 20 bridge inspectors at TÜV bridges. Movable bridges that can be raised, shifted to one side or Rheinland. “Each bridge has to be tested at legally regulated inter- turned as required, such as the railway swing bridge in Bremerha- vals for structural integrity and traffic safety, as well as for durabi- ven, are a further specialty. The bridge off the Nordschleuse lock lity,” explains the trained construction engineer. The main inspec- connects the German city’s railway line to the Columbus train sta- tion generally takes place every six years. From minor abutments tion and can be turned around in seven minutes to let vessels like on the road surface to the underside of the bridge, Müller examines car carriers or repair ships pass through to the local dockyards. every structural component with a fine-tooth comb. In addition to his professional expertise, he also needs a good dose of courage: contact 2.10 09 if necessary, the keen skin diver inspects un- bridge in the German harbor of Krefeld. Sever- derwater pylons or abseils off bridges wearing al of Müller’s colleagues are responsible for a safety harness. He then documents his fin- monitoring bridges. They attach special sen- dings using a software program that adds up sor devices at significant points to provide a the flaws he has detected to determine a total round-the-clock recording of selected data The city with the world’s great- score for each bridge. The results are forward- about each bridge’s condition and load. This est number of bridges is… no, ed directly to the owners or operators, who information is then transmitted to their com- not Venice but Hamburg! With then have to rectify the faults according to a puters via a phone line. If specific limits are 2,485 in total, the set of precise regulations. “I really enjoy my exceeded, the computer program immediate- German harbor job. It’s a great combination of outdoor and ly raises an alarm. The experts also assess all town boasts office work,” says Müller, who inspects the data to provide the operators with valuable more brid- around 200 bridges per year. He first develop- information about the condition and safety of ges than ed a fascination for the unifying constructions each bridge. This helps ensure that people can Amster- during the course of his career and now ap- still head for new harbors in the future – even dam and preciates the chance to examine very old or if they have to cross over troubled waters to Venice especially beautiful ones, such as the swing do so. combined. QUESTION DID YOU KNOW? To create the pylons of the Akashi-Kaiky Bridge, engineers lowered two gigantic steel cylinders onto the ocean bed. Each one has a diameter of 80 meters, has been filled with ready-mix concrete and weighs 370,000 tons. H 1990 G SPAN LEN T G T ES Panoramic outlook: TÜV Rheinland expert Michael Georg Müller enjoys the view of the headland and the Baltic Sea from the Fehmarn Sound Bridge. METERS AKASHI-KAIKYO BRIDGE IN KOBENARUTO, JAPAN BI G INFORMATION Michael Georg Müller [email protected] +49 511 589999-84 10 contact 2.10 Better Hearing Technology & Safety LIFE AT FULL VOLUME Around the world, more than 150,000 people with hearing impairments have been fitted with cochlear implants. Two wearers explain how the high-tech devices have changed their lives. At first glance, Lisa Nitz is a perfectly normal teenager. The 16-year-old goes to high school and likes spending her spare time with her friends. Her hobbies are swimming, playing beach volleyball and listening to music. That wouldn’t exactly be unusual if it wasn’t for one small detail: Lisa has been almost totally deaf since birth. She is able to fully experience the world around her thanks to a cochlea implant – an appliance embedded in her inner ear, or cochlea. Different to a hearing aid Cochlea implants are suitable for people with profound hearing impairments. “In many of these cases, the hair cells in the cochlea are defective, meaning that sound waves‘ energy cannot be translated to nerve impulses for the brain to recognise sound.“ No sounds are then detected, which is why conventional hearing aids are no help: they merely amplify sound waves and need a certain level of residual hearing to work properly. The cochlea implant (CI) is based on an entirely different principle: it partially replaces the damaged hair cells and directly stimulates the acoustic nerve to help the patient recognize noises and voices more clearly. Lisa can confirm the benefits: “I started out wearing Sounds complicated: an external processor transmits digitalized sound waves to an internal receiver, which then converts them into electrical impulses that stimulate the acoustic nerve. hearing aids on both sides but there were a lot of things I couldn’t hear and I had to really concentrate all the time.” When she was five, she received a cochlea implant. “That was a completely new expecontact 2.10 11 An integrated magnet holds the transmitter coil in place. The device can easily be removed for activities such as swimming. INDUSTRY NEWS COCHLEAR LIMITED rience for me. Suddenly, I could even hear speech processor has to be individually ad- the birds chirping – a sound that would have apted to suit the patient over a number of been unimaginable with a hearing aid.” sessions. The wearers then have to undergo a long period of hearing training. The Australian company Cochlear How it works Karin Raasch knows all about that. After is the world market leader for Lisa can now detect such high frequencies several episodes of sudden hearing loss, hearing solutions such as cochlear thanks to the external speech processor the 53-year-old party service owner was left implants. “By making the most of behind her ear. An integrated microphone with only around ten percent of the hearing ongoing developments and new picks up the sound waves in her environ- in her left ear. She has been wearing a CI technologies, we aim to offer our ment and the processor converts them into on that side since 2007. “If you’ve no longer customers the best possible hea- digital signals before sending them to the registered certain frequencies for more ring performance both today and transmitter coil – a small disc that Lisa can than 20 years, you get quite a shock when for the rest of their lives,” explains easily affix to her scalp using an integrated they suddenly reappear. At the beginning, I Johan Brinch, Vice President Regu- magnet. The implant itself is secured bene- couldn’t tell what a lot of the sounds were. latory Affairs at Cochlear Limited. ath the skin and consists of a corresponding- The brain has to learn to hear again from TÜV Rheinland already started ly magnetized receiver coil and an electrode scratch.” Lisa had very little trouble with the working with the company in the array that is embedded in the cochlea. The adaptation and hearing training. Now she early 1990s. “The technology is ab- implant converts the digital signals from the can even listen to music on her iPod: “I solutely fascinating,” says Udo speech processor into electrical impulses have a special set of headphones that I can Joseph, Head of Active Medical so that the electrodes can stimulate the connect directly to the speech processor. Products at TÜV Rheinland. “We’ve acoustic nerve. Now I can play Nelly Furtado over and over again.” just certified Cochlear Limited’s latest-generation CI, the Nucleus 5 Learning to hear System.” It may sound complicated but for the Mastering everyday situations patients, it’s the beginning of a whole new Both CI wearers haven’t let their hearing life. Lisa is full of confidence: “I really don’t impairment get them down and have mas- care if people stare at the thing behind my tered their daily lives with ease. Karin ear. What matters most is that I can hear Raasch meets a lot of people through her well!” However, that doesn’t happen over- work and is thrilled that dealing with custo- night. Once an implant has been fitted, the mers is now much less difficult. At the 12 contact 2.10 Better Hearing Technology & Safety INFORMATION Udo Joseph [email protected] +49 221 806-1689 www.cochlear.com Karin Raasch is thrilled that she can deal with customers confidently again. The 53-year-old has been wearing a Cochlear implant in her left ear since 2007 and will soon get a second one fitted on the other side. same time, she is fully aware that even with BACKGROUND the best technology in her ear, things will never be quite the same as they were be- THE HUMAN EAR fore her first episode of hearing loss. “Everybody sounds a bit like Mickey Mouse to Human beings are surrounded by a A miracle of medical technology me now,” she says. “But I can still distin- huge variety of noises during their In a cochlea implant, an array of guish between the different voices around daily lives. These noises enter the electrodes take over the role of the me. You get used to it and it’s become com- auditory canal as sound waves, strik- damaged hair cells. Each electrode is pletely normal to me now.” She certainly ing the eardrum and making it vibrate. responsible for a specific range of has no regrets about the surgery. “In the Inside the middle ear, auditory ossi- frequencies. The speech processor next few months, I’m also getting an imp- cles known as the malleus, the incus does the preliminary work by dividing lant inserted on the other side.” and the stapes ensure that the sound the entire frequency spectrum that the By contrast, Lisa has decided to stick to one waves are transmitted to the cochlea. human ear can normally detect into a CI for now. She gets along just fine that This causes the fluid in the cochlea to series of frequency bands and convey- way. “If somebody calls me from behind or vibrate and sets the inner hair cells, ing these signals to the implant. I’ve turned my head in a different direction, which are specially attuned to certain There, they are transformed into elec- I sometimes don’t hear what’s being said frequencies, in motion. The hair cells trical impulses that can be used by the and have to ask again. The teachers at transform these movements into elec- electrodes to stimulate the acoustic school always wear a type of microphone trical impulses before sending them nerve. Doctors can individually adapt around their necks. If I attach my speech on to the acoustic nerve. The brain the single frequencies to suit each processor to a receiver, I can hear absolu- then registers a sound. patient, resulting in a significantly better sense of hearing. tely everything they say.” And what does she do when she goes swimming? “I take Sound processor the processor off completely. I also do that when I’m fighting with my mother. Then she can scream as loudly as she likes and I Electrode array still have my peace and quiet.” Transmitter and receiver coils contact 2.10 13 Facts and figures ALLERGY-FREE BEHIND THE WHEEL LOWERING RISKS Everyone knows the symptoms: runny nose, itchy skin – aound 20 All companies licensed in the aerospace industry must percent of Germans have allergies. But most people don’t realize that have their existing quality management system certified bouts of sneezing when driving can be dangerous. “During a sneezing according to the new Norm EN 9100:2009 by July 1, fit, you can cover 30 meters in blind flight,” warns Dr. Karl Sander from 2012. TÜV Rheinland already informed the industry of the TÜV Rheinland. When pollen levels are high, allergens find their way into the car through the ventilation system or actually form in the car’s interior, for example from processed harmful substances. Ford is doing something about this: they are the only automaker in the world that gets their entire passenger car major changes at the 2010 International Aerospace Exhi- fleet in Europe tested by TÜV Rheinland – over 100 materials and the bition and Conferences at Berlin’s Schönefeld airport. interior air filter are tested. The approach has been successful: the sig- “Above all, the areas of risk analysis and customer orien- net “Allergy tested interior” is in every model. This makes driving tation will become much more stringent,” says Otto Kru- more pleasant and safer for those who suffer from allergies. se, expert for aerospace certification at TÜV Rheinland. Information: Dr. Karl Sander, [email protected] Information: Otto Kruse, [email protected] HELP FOR HAITI Donations for earthquake victims: in May 2010 TÜV Rheinland employees and the executive board transferred 30,000 euros to the non-profit association “Help – Helping others help themselves” to aid in the rebuilding of Haiti. “The initiative came from the employees. They asked me if we could all join forces to help in light of this terrible catastrophe,” says Aiko Bode, responsible for CSR at TÜV Rheinland. Company management also enthusiastically joined in and doubled every euro donated by the employees. The most effective longterm help for Haiti is for the Haitians themselves to take over the rebuilding of their country. This is exactly how TÜV Rheinland’s donation supports the Haitians, because it will finance construction of a workshop that will manufacture metal parts for the rebuilding of houses and at the same time train at least six tradespeople. Information: Aiko Bode, [email protected] 14 contact 2.10 DATA FROM DUBLIN Michael Olberding from TÜV Rheinland is happy about a “piece of Ireland” in his office. Since the end of 2009, a dedicated line commissioned by the Irish National Roads Authority has connected the Cologne traffic specialist’s computer to the Free-Flow Toll System on the M50 in Dublin. Drivers on the ring around the Irish metropolis have been paying toll since 2008 without having to pass through a toll booth. Either a chip on the windshield automatically communicates with the toll bridge or automatic license number recognition identifies the vehicle, and the bill comes later. TÜV Rheinland has been showing its expertise in free-flow systems in Ireland since 2006, just like it did during introduction of the MINDFUL commercial vehicle toll in Germany and Austria. In Dublin the experts contributed their know-how to the system’s installation and operation. Now, thanks to the tech- The trade group REWE is contribut- nologies connecting Cologne and Dublin, the experienced TÜV Rheinland team con- ing to more sustainability in the tinues its work by helping with monitoring and system optimization. shopping basket with its new Pro Planet label. The symbol will be on Information: Michael Olberding, [email protected] all products of the store’s own brand that “make a measureable contribution to sustainable handling of natu- ALLEGATION REFUTED ral resources by their manufacture, processing or use.” For a product to carry the label, it must be proven to be environmentally and socially “The cars decelerate safely, even from compatible. The TÜV Rheinland ex- high speeds.” Boris Lenz of TÜV Rheinland perts tested and validated the pro- came to this conclusion in his report for cesses and methodology of label Toyota Germany. Background: in the USA, allocation before the mark was the Japanese automaker was accused of awarded. Initially Pro Planet will be being responsible for deadly accidents resulting from blocked gas pedals. But during found on selected foods like straw- brake tests, the TÜV Rheinland expert determined that, “The minimum legal require- berries grown in a water-friendly ments in terms of deceleration and braking distance are fulfilled.” With this, the af- fashion. But also non-food products fected models iQ, Aygo, Yaris, Auris, Verso, Avensis and RAV4 meet braking require- like special textiles or paper grades ments even when the gas pedal is blocked at high speeds. But this should no longer will carry the trade group’s mark of occur in the future, as Toyota modified the gas pedal mechanism in the more than quality in the future. 200,000 recalled cars. Information: Boris Lenz, [email protected] contact 2.10 Information: Bernhard Priesemuth, [email protected] 15 ECO STAR EMITTING TROUBLE The small, compressed wood pellets are the new star on the European heat market. The bad news is that carbon monoxide – an odorless and deadly gas – can form when they are stored. INFORMATION Andrea Rieth [email protected] +49 221 806-1715 DIN CERTCO GmbH Peter Suxdorf [email protected] +49 30 7562-1448 PELLET CERTIFICATION MARK PROVIDES CERTAINTY TÜV Rheinland has developed a DINplus certification for wood pellets. With this mark, companies around the world can document that they operate according to the highest quality standards, consistently Logs instead of natural gas manufacture top-quality pellets and voluntarily and heating oil: around undergo regular production inspections that in- 120,000 heaters in Germany clude product testing. To prove this, TÜV Rhein- are already heated with the land carefully analyses features such as the pellets made of compressed heating value, ash development and chemical sawdust. Estimates put their composition of the compressed wooden logs. number at one million for 2020. 16 contact 2.10 Wood Pellets Technology & Safety The little logs seem completely harmless. fatty acids in the wood with the atmosphe- ties, where the employer has responsibility They are generally made from waste wood ric oxygen. This would lead to the CO con- for the safety of his employees and is ulti- that is generated in carpenter shops and centration decreasing with the duration of mately legally liable. The experts from TÜV during the production of paper. The com- storage, meaning that it would be particu- Rheinland also offer private homeowners pressed wood pieces are an ideal, sustaina- larly high when filling the storage space advice on the technical and legal risks asso- ble source for heat as they are CO2-neutral, with the pellets.” A possible implication ciated with their pellet heating systems and currently almost one-third cheaper than would be to not enter the filled storage the corresponding storage space. heating oil and practically infinitely available area. “The danger should not be underesti- as biomass. But the popular pellets pose mated,” warns the expert. There have al- hidden dangers which emerge mainly when ready been cases of poisoning resulting in they are not properly stored: they emit car- death in commercial storage facilities. bon monoxide (CO) through natural gas emissions. In higher concentrations this “In addition to that, the exact release rates odorless and colorless gas leads to dizzi- are as yet unknown. We cannot safely rule ness, light-headedness or headache. In the out that high concentrations of CO form in worst case, carbon monoxide poisoning a storage space at a later time.” And there leading to unconsciousness resulting in are differences between the types of wood death can occur. bits. First studies show that pellets made of pine wood have a higher potential of form- Fatal accidents ing carbon monoxide that those made of fir TÜV Rheinland already extensively warned wood. about this danger, even if there are still a lot To date there is no danger sym- of unanswered questions surrounding the A question of employer liability bol for wood logs. It’s a diffe- eco logs. There is still no conclusive answer As long as it remains unclear under what rent story with carbon monox- as to why these gas emissions processes conditions and at what rates carbon monox- ide: the colorless and odorless happen at all. Andrea Rieth, expert at TÜV ide is formed, TÜV Rheinland supports gas is a strong poison that can Rheinland, says, “Experts surmise the higher safety measures. This also applies to lead to death. It is also highly cause is autoxidation of the natural fats and storage of the pellets in commercial facili- flammable. BACKGROUND FOR PRIVATE USERS: HOW TO SAFELY STORE WOODEN LOGS • Consult a specialist from the be- • The rule of thumb is to always air out • Important: the pellets are very mois- ginning when planning a wooden storage space before entering it. Al- ture-sensitive. When they come in log heating system. ways have a second person present contact with water, they expand and who can get help in case of emergency. can increase their volume threefold. • Keep wooden logs stored outside of the home in a space with a preinstalled ventilation system. So they must be stored in a dry • Devices measuring carbon monox- place. ide levels can be purchased in special stores for around 100 euro. They y reli- • By storing goods in sacks and using canvas sacks, risks compared ably measure the CO concentration ion in a log storage area. to storage in enclosed spaces is reduced. But always consider the danger of carbon monoxide. contact 2.10 17 18 Trends & Innovation India HARDER THAN STEEL “It can withstand a lot,” communicate the proud looks. Ten Indians are happily bouncing on a two square-meter steel grating that is showing no signs of noticing the load. It is made of a new glass fiber-reinforced plastic (GFRP) that has compelling characteristics: the material is lighter and more resilient than stainless steel. It is also considerably Stronger, lighter, cheaper: a new type of glass fiber-reinforced plastic keeps even the most aggressive lyes and acids at bay. Developed in Mumbai by CPE, TÜV Rheinland certified the new material and its Indian manufacturer. more resistant to corrosion from aggressive substances and so ideal for the chemical industry. Glass fiber-reinforced plastic has been used for nearly 60 years in the aerospace industry, automotive engineering, electric and medical technology, wind energy plants as well as in the areas of sport and leisure. CPE has further developed the manufacturing process, enhancing the advantages of the material (see background). Due to the convincing test results, TÜV Rheinland now awarded a TÜV Rheinland Certificate for the innovation. INFORMATION Roland Schräder [email protected] +49 261 8085-636 www.cpel.com 18 Strong in export and innovative Roland Schräder, TÜV Rheinland expert for plastics engineering, and Professor R.P. Shimpi, the globally recognized scientist at the Department of Aerospace Engineering at the Indian Institute of Technology Bom- contact 2.10 Tests the new material for its fatigue limits and pressure properties: Roland Schräder from TÜV Rheinland (center). bay, together put the innovative material to BACKGROUND the test over a number of days. The glass fiber mats are placed in a casting mold, SUPERIOR: NEW PROCESS BY INDIAN SPECIALISTS where they are saturated in a liquid plastic resin, normally epoxy resin, in a number of CPE’s innovation: The company characteristics. This puts the In- layers and cured. In the lab, the new glass uses vinyl ester resin plastic, as dian specialists in the company fiber-reinforced plastic proved its endurance this is particularly resistant to of just a handful of businesses strength, chemical stability as well as pres- chemicals. The Indian company throughout the world that can sure and bending properties. also developed a new process that manufacture containers for For Ashwin Rajpurohit, Managing Director of makes especially large containers chemical liquids with a diameter CPE, getting the certificate was “a mile- even more resistant to aggressive up to seven meters and a height stone in our company history”. The busi- lyes and acids. up to 20 meters. The capacity of ness, now under second-generation man- one five by 15 meter tank is up agement, organizes all processes according The interior wall of the container to 300 cubic meters or 300 tons to state-of-the-art standards, and the pro- is covered with an additional pro- at an empty weight of just 20 ducts meet the most stringent international tective coating. The liner is made tons. A same-sized stainless quality norms. So it’s no wonder that custom up of three to four-millimeter thick steel tank weighs more than products from CPE can be found all around thermoplastics panels made of twice as much and is consider- the world. The company is one of the largest polyvinylideneflouride (PVDF), ably more expensive to produce. exporters in India and has received nume- polypropylene (PP) or polyvinyl rous awards from the government. In the chloride (PVC) that are welded In addition, the new composite port of what was formerly called Bombay, together with hot air. material is up to ten times more there is a logistics center for fast delivery to elastic than steel. This makes the customers around the globe. The main pro- CPE connects the liner to the GFRP steel grating used in chem- duction facility in Mumbai and the produc- GFRP with a special cloth, thus ical production superior to that tion plant in Vadodara, 500 kilometers away, achieving unprecedented material made of steel. have both been certified by TÜV Rheinland as recognized plastics specialist centers. contact 2.10 19 20 Markets & Expertise Corporate Social Responsibility RETURN ON INVESTMENT FOR EVERYONE Team spirit: the staff at KNAUER GmbH have every reason to be happy thanks to the company‘s employee-friendly policies. 20 contact 2.10 Sustainable company management pays off, also for medium-sized businesses. It builds bonds with employees, creates growth and preserves resources. It makes particular sense as it benefits the big picture. In a pilot project, TÜV Rheinland helped companies in Berlin to develop their CSR strategy. Actually, it is the classic medium-sized busi- Sustainable and near the ness values that are today merged under the core of business word sustainability. Successful business “Just like KNAUER, most of our ten project people have always known that the only partners already pursue CSR approaches,” things that make business sense in the long says Dr. Carmen Giese. “But often the sys- term are those that also bring added value tematic integration into the company’s to the company and the environment. Cor- value-added chain was missing, as was a porate Social Responsibility (CSR), the bal- direct focus on the company’s core areas of ance between the ecological, social and expertise,” said the project leader of the economic dimensions of business, is famil- Center of CSR, Sustainability and Compli- iar to medium-sized businesses. “Today we ance at TÜV Rheinland in Berlin. It was time look at all corporate areas through CSR glas- for the testing services provider, who itself ses,” says Alexandra Knauer. For the award- has implemented a systematic CSR strate- winning managing director of Dr. Ing. Her- gy, to bring this successful management bert KNAUER GmbH, CSR means both a instrument to medium-sized businesses. path with a goal, as well as an on-going pro- Currently TÜV Rheinland is developing an cess. internet-based guide (Guide Sustainable Business) from its experience with the pilot The family business has been manufactur- project. The aim is to support companies in ing scientific laboratory measuring instru- their alignment to sustainability, compliance ments for nearly 50 years and exports over and CSR based on eight fields of activity. 70 percent of them throughout the world. “As an internationally-operating specialist in From 2008 to 2010 Dr. Giese and her team a competitive market, we want to take res- helped the Berlin companies and their em- ponsibility for our employees, the environ- ployees to define and implement sustain- ment and our stakeholders in all areas. This able processes on all levels. “Because only will keep us competitive and innovative,” when everyone takes on responsibility is says Alexandra Knauer. In May she was there an economic impact,” says Alexandra Childcare in case of emergency: named “Businesswoman of the Year” for Knauer. Renovations to the company build- KNAUER GmbH takes its employ- her CSR engagement and awarded the 25th ing lead to a 50 percent savings in heating ees’ needs very seriously and Prix Veuve Clicquot. energy. When selecting suppliers, the com- offers practical assistance. contact 2.10 21 pany looks at the origin, manufacturing processes and environmental compatibility of the materials. New printers that use BACKGROUND PIONEER OF THE TESTING SERVICES INDUSTRY duplex printing reduce energy and paper consumption. An ecological balance sheet In 2010, TÜV Rheinland published is currently being prepared. its own comprehensive Sustainability Report for the first time. The The employer’s reputation is of great im- Report provides a systematic over- portance. “Employer branding is becoming view of the Group’s international the decisive competitive factor in light of social commitments and achieve- demographic developments,” says Alexan- ments, as well as the impact its dra Knauer. She does everything so that her business activities have on the employees feel comfortable and identify environment and the company’s themselves with the company. A big garden, economic development. In addition emergency child care, employer-financed to an interview with the Executive pension plan, events, profit-sharing and Board about the organization’s mis- other services like the financial security day sion, readers will also find details strengthen employees’ bond to the compa- about TÜV Rheinland’s public im- ny. “When my employees are happy, then age, its appeal as an employer Promoting transparent business they perform for the company. And this con- and its low staff fluctuation rate, practices: the TÜV Rheinland CSR stantly creates new prospects for the futu- as well as the ecological footprint Report. re. CSR strengthens our power of innovati- of each employee in Germany and on and our market position in the long term. the extensive internal compliance And our customers, suppliers and the pu- program. respective market, is part of TÜV blic feel that,” sums up Alexandra Knauer. The Sustainability Report was Rheinland’s core business. The ma- A piece of wisdom that medium-sized busi- compiled according to the speci- jority of its services are geared to- nesses have always taken to heart – and fications of the Global Reporting wards sustainability and this also that they can now realize more systemati- Initiative (GRI), a set of globally entails a high level of social respon- cally. established guidelines for corpo- sibility. Since 2006, the Group has rate sustainability reporting. The supported the United Nations Global GRI awarded it the highest rating Compact, an international network of of “A”. companies and interest groups that A separate guideline gives an over- is committed to endorsing human view of the numerous GRI indica- rights, basic labor laws and environ- tors and shows where to find the mental protection, as well as fighting corresponding facts in the Report. corruption. To promote and aid this The initial Report provides full campaign, the company presented coverage of all the company loca- the International TÜV Rheinland tions in Germany. From 2010, TÜV Global Compact Award for the first Rheinland plans to compile and as- time in 2008. The prize is awarded sess its sustainability-related data to prominent figures whose work on a global scale. helps further the goals of the United Maintaining consistently high Nations Global Compact. INFORMATION Dr. Carmen Giese [email protected] +49 30 43663-251 www.tuv.com/de/corporate_social _responsibility_1.html 22 standards of quality and safety worldwide, independently of the www.tuv.com/sustainability contact 2.10 CCC Summit Markets & Expertise 行 CHINA‘S ROADMAP FOR AUTO IMPORTS 会 INFORMATION Gunnar Pflug [email protected] +49 221 806-3108 Experts in CCC requirements: Representatives of the Chinese delegation at TÜV Rheinland. New import rules: The Chinese delegation was available to the German automotive industry to answer questions on the new regulations. the quality standards at 250 exporters to Information Summit of this kind at TÜV China throughout the world – depending on Rheinland in Cologne the delegation from the product, one to two times a year,” says China detailed its expectations. By conduct- Gunnar Pflug, head of the TÜV Rheinland ing a direct dialogue with one another, open Technology Center for Traffic Safety. questions were answered and contradic- The desire for individual mobility in China tions were cleared up. “It is very important continues to grow. The German Association The updated CCC regulations come into ef- to China that imports run smoothly, which is of the Automotive Industry (VDA) estimates fect in July 2011 for passenger cars and at another reason for this workshop premie- that passenger car sales in China will in- the beginning of 2012 for commercial vehic- re,” says Pflug. To date, the Europeans only crease by 16 percent to just under ten mil- les. So the crème de la crème of the Euro- had written documentation at their disposal. lion units in 2010. This also benefits German pean automotive industry came together in The new CCC regulations also apply to Chi- automakers, who have tripled their sales mid-May with leading representatives of the nese manufacturers that want to sell cars there to 1.55 million cars in the last four responsible Chinese institutions. At the first and spare parts in their country. 汽 years. Every fifth new car comes from a German brand. But before the cars can be BACKGROUND exported to the Far East, manufacturers and suppliers have to deal with Chinese authori- ACCESS TO SUGARLOAF MOUNTAIN zation regulations. This applies to whole cars as well as a wide range of spare parts. There are also special import regula- facturers in the telecommunications Only when the binding certification stipula- tions for various products in Brazil. and IT industries in six Japanese and tions, called China Compulsory Certification For example, from July 2011 all im- Chinese cities about the special autho- (CCC), are met may the products be import- ported household appliances require a rization requirements in Brazil. China ed and offered on the market. The body of state-approved certificate. TÜV Rhein- has been Brazil’s largest trade partner rules stipulates regular visits to production land experts now informed manu- since 2008. facilities. “Currently our experts examine contact 2.10 23 24 People & Environment Inflatable Swimming Aids THAT SINKING FEELING Bright colors, a broad grin and big, adorable eyes: while inflatable animals and plastic boats might look harmless, they’re often anything but. To make sure water toys don’t pose any hidden dangers, it’s best to rely on test marks like the GS Mark from TÜV Rheinland. TEST RESULTS What TÜV Rheinland inspected: Test objects: - 88 children’s air mattresses and inflatable swimming articles - purchased at beaches in Italy, France and the Netherlands Results: - high levels of phthalate plasticizers in 29 of the 88 swimming devices - almost half of the products shouldn’t have been on sale in the EU because they don’t comply with the required safety standards - many cases of low quality materials and poor workmanship - swimming seats for children under three proved especially dangerous 24 contact 2.10 Children are magically drawn to the sea and to water in general. Responsible parents always keep a close eye on them while they’re paddling and playing with swimming toys. Rainer Weiskirchen’s mission did seem phthalates – dangerous rather unusual. In the space of five days, the plasticizers that are be- TÜV Rheinland employee drove 3,500 kilo- lieved to cause reproductive meters along the Italian coast and around problems and other side effects. the lakes of Northern Italy, from the Adriatic “They definitely have no business be- to the Ligurian Sea – and all for a trunk full ing in children’s toys anymore,” explains of children’s air mattresses and water toys. Weiskirchen. “Technology has come so far He bought them in the typical stores that that manufacturers can now produce the line the popular beach promenades and plastic animals without using these kinds went through a similar process in France of softening agents at all.” and the Netherlands. Laboratory specialists He mainly noticed that many of the water in Germany were awaiting the 88 plastic toys and swimming aids from the beach objects to investigate just how dangerous boutiques had an extremely distinctive a fun day at the beach can be. smell – a sure sign that dangerous solvents had been used during their production. The mechanical tests revealed equally poor Shocking results All the swimming devices were sub- results. Plastic parts that can become de- jected to a range of chemical and tached are considered dangerous because mechanical tests. The analysis contact 2.10 small children might swallow them. for harmful substances yielded But the experts were most shocked by the alarming results: almost one swimming aids for children under three. third of the products Baby seats are commonly used to help contained high very young children become accustomed levels of to water, but every single test subject re- 25 USEFUL TIPS Take care when buying water toys: - Sight and touch test: be wary of products with sharp-edged seams - Check all instruction manuals, age - Advice: to be on the safe side, it’s specifications and warning symbols: best to seek advice when buying they should be easy to understand toys. It’s also a good idea to ask and provide sufficient detail whether the store or supermarket carries out internal quality checks and poorly processed valves - Baby swimming aids: no toy-like - Smell test: a strong odor can indicate harmful solvents designs are acceptable; swimming aids should be labeled with the 13138-3 mark EN N1 3138 31 38-3 38 -3 m arkk ar Labels: manufacturer and -L ab abel bel els: s: tthe s: h m he anuf an u ac uf a ture ture tu er an a d im iimm-porter always be named port po rter rt er sshould er h ul ho uld da al lways ways b wa e na name m d me The GS Mark -T he G S Ma M rk k sshows ho hows owss that water th hat a w a er ttoy at oy h has as as Beware parts: young chil-B ewar ew a e of ar o ssmall mall ma ll p arts ar tss: y oung ou ng cchi hiilmight them dren dr en nm mig ight ig h sswallow ht wall wa llow ll ow tthe hem he m been b be en ttested este es te ed fo forr by apssafety sa fety fe ty b y an na pproved organizap pr oved ov e o ed rgan rg aniz izaation tion 26 Cute but dangerous: when purchasing water toys, consumers should always rely on expert advice – and the test mark from TÜV Rheinland. contact 2.10 Inflatable Swimming Aids People & Environment Aufblasbare Badeartikel Mensch & Umfeld All-round protection: no beach holiday is complete without an inflatable swim ring. Parents can help keep their children safe by buying swimming aids before they leave home. ceived the verdict “product unacceptable”. tested safety also shows that the product “Swimming seats for small children should has been assessed by an independent in- be labeled as such,” explains Weiskirchen. spection authority. No Compulsory Testing Policy of the objects designed to look like boats, Avoid beach boutiques Demands for compulsory toy test- mushrooms, bumblebees and other nov- As a general rule, consumers should buy ing throughout the EU have so far elty shapes. And construction errors can before leaving home because well-known fallen on deaf ears. According to be extremely dangerous. For instance, if specialty shops and department stores the latest EU Toy Safety Directive the center of gravity is too high, the child always have control mechanisms and qual- from 2009, manufacturers and re- can topple into the water. Or if the seat is ity standards in place. Rainer Weiskirchen tailers are still only required to ap- too tight, it may get stuck there in an emer- strongly advises against heading for the ply the “CE” mark, which is not gency – an alarming scenario. To make sure nearest beach boutique to stock up on monitored by an independent test- that can never happen in the first place, inflatable elephants or crocodiles at the ing authority. Instead, they simply parents should always look for the EN holiday destination. “After all, the major have to document the production 13138-3 mark. Products labeled with this department stores take their internal quality process and verify the safety of European norm for swimming aids have checks very seriously and can usually pro- their own products. By contrast, been confirmed to offer increased protec- vide their customers with detailed advice.” test symbols such as the GS Mark tion against capsizing, as well as a clearly That helps ensure that the bright yellow are not only awarded by indepen- defined sizing system based on age and duck and the friendly dolphin really do re- dent organizations like TÜV Rhein- height, among other safety features. In ad- main as harmless as they look. land, but also guarantee compli- BACKGROUND However, that wasn’t the case for many dition, all toy packaging should include the ance with specific safety standards name of the manufacturer or importer. The INFORMATION – all for the sake of our children’s CE mark indicates that a product complies Rainer Weiskirchen [email protected] +49 911 655-4230 well-being. with the regulations and norms that are valid throughout the EU. The GS Mark for contact 2.10 27 A CONTAINER CRASH WITH THE MOUSE Daredevil experiment on German television: An enormous tank container crumples in front of running cameras during the Saturday evening quiz show “Ask the mouse”. It’s no accident, as TÜV Rheinland experts had precisely computed this spectacle and made sure that safety was maintained in the studio throughout the show. “Isitsha-bulashi kanye na-igundane. That’s Zulu.” For decades, refrains like this have been the hallmark introduction to ARD’s educational program with a touch of humor. As soon as that puffing mouse with brown fur and bouncing whiskers flickers across Germany’s television screens, you know that complex subject matters are about to be explained in a way that everyone can understand. “The mouse” has achieved cult status across all generations in Germany. “Why is the sky blue?” – “How does cheese get holes?” It is the seemingly innocuous questions posed by children that cause adults to break out into a sweat that the mouse answers with ease and a twinkle in its eyes. Like in the Saturday evening quiz show “Ask the Mouse”, hosted by Dr. Eckart von Hirschhausen, where teams of celebrities face those tricky children’s questions. Simply buckled: Host von Hirschhausen is astonished by the enormous power of air pressure, which can squash a sturdy tank container like a beverage can. 28 contact 2.10 Ask the Mouse People & Environment Why don’t you suck the air out! it had buckled considerably in the test run. cy off-switch behind the stage. Martin Next to comic Wigald Boning, Lena, winner “We also removed all parts on the contai- Meier could have stopped the experiment of the “Eurovision Song Contest” also pon- ner that could have been jarred loose and at any stage – which, needless to say, dered matters on the mouse celebrity panel gone flying through studio when the contai- wasn’t necessary, as the test experts had in May. A straightforward yet spectacular ner buckled,” Meier reports. exactly calculated this spectacular experiment. Not a hint of astonishment crossed question: “What happens to a tank container once the air is sucked out of it?”. The Pump switched on, ears plugged! Meier’s face, as a surprised gasp ran host pulled a huge food tank container with The start of the experiment meant one through the studio: the container had col- a capacity of 22,000 liters into the studio. thing for the audience: plug ears, open lapsed like a tin can. “A sensational experiment, never before mouth – to equalize the pressure. The huge seen in this form on German television,” pump was operated from a safe distance of announced von Hirschhausen to the au- ten meters. Creaking noises droned through dience. Not without its dangers, however. the studio as the container’s metal skin In order to ensure the safety of the camera yielded. There was an additional emergen- crew, audience, celebrities and von Hirschhausen himself, the program managers hi- BACKGROUND red the experts from TÜV Rheinland. “Initi- THIS IS HOW IT WORKS ally we agreed on appropriate safety measures and determined the parameters An extremely powerful pump with there is sufficient absolutely necessary for the experiment,” the strength of 26 vacuum cleaners counter pressure says Martin Meier, expert for facility safety sucks air out of the tank. Shortly from the inside. management, tanks and environmental pro- thereafter, the container collapses As soon as the tection, explaining the media challenge. “It like a tin can. The scientific expla- air pressure was an unusual experiment for us. When nation: the atmospheric pressure inside the tank we test the pressure resistance of industri- on one square meter is roughly drops by suck- al facilities, we usually measure the maxi- the equivalent of two elephants, ing out the air, a mum pressure these tank containers are or around ten tons. With a surface vacuum is created, able to withstand – rarely how they react to area of 50 square meters, this adds leading to the collapse a vacuum.” A trial run brought clarity, also up to 100 elephants resting on the of even the strongest of in terms of what safety measures were tank. But why doesn’t it collapse steel. necessary. The TÜV Rheinland experts re- sooner? As long as the tank is commended that the container frame be filled with air it remains stable, as reinforced for the live test in the studio, as contact 2.10 29 It inflates upon impact: Today the airbag is standard equipment in every passenger car. It took 40 years of development work to get this far. INFORMATION Bruno Götz [email protected] + 49 911 655-4920 The study can be ordered free of charge at www.patente.lga.de 30 PATENT HELP Developing new products and technologies requires a lot of time and money. For many companies it is not clear if this investment will be worth it down the road. There is, however, a way of identifying technology and market trends at an early stage – by analyzing patent data. engine, and Carl Benz, the inventor of gasoline-powered cars. The successors of these pioneers also proved their inventive genius. Germany is one of the world leaders in innovation. German inventors applied for 17,500 global patents in 2008, securing third place behind the tinkerers in the USA (38,000) and Japan (20,000). They move the world forward in small and In general terms, a patent protects a tech- large steps, in good and sometimes bad nical innovation and grants the owner sole ways: inventors, those people that discover rights to the use of his invention for a pe- new technological approaches through their riod of time, giving industrious „Gyro Gear- own creativity. Among the best known are loose“ a quasi exclusive right to exploit his Nicolaus August Otto, inventor of the Otto idea in order to profit from it. The inventor contact 2.10 Relative Patient Activity Patent-based methods Trends & Innovation Discovery Euphoria Disillusionment Reorientation Growth Maturity Seniority Walter Linderer applied for a patent for The technology life cycle: On the road to discovering a new technology, euphoria the first airbag in Munich in 1951. is followed by sobering disillusionment. After a phase of reorientation when Thousands of other patents followed. problems are solved come growth and maturity until the technology ultimately becomes old. has, after all, probably invested a substan- as problems arise in its realization. As soon the airbag as well. The pressurized air, de- tial amount of money in its development. In as these problems are solved, by, for ex- signed to inflate the bag in the event of a return, he reveals his invention by register- ample, a technical innovation or because collision, was replaced by a propulsion unit ing the patent, thus allowing further general conditions have changed, progress that operated in a manner similar to an ex- development by other researchers. is unstoppable. The technology goes plosive device. through a phase of reorientation, followed The first air bag in the Mercedes W126 mo- A look into the crystal ball by rapid advancement and ever-increasing del was sold exactly 2,636 times in 1980. It „It can often take decades to progress from dissemination until the product reaches ma- would take a further decade and a half be- the initial idea that was registered for turity and, after a while, is considered „old fore it was installed in high-volume produc- patent to a product with market maturity,“ hat“. tion cars in Germany. It wasn‘t until 1995 that the airbag was standard equipment in explains Bruno Götz of TÜV Rheinland. Fa- the VW Golf. The number of patents relat- mous examples are the neon light, which took 82 years to develop, the credit card (25 40 years for the airbag ing to airbag technology reached a high years) or the zipper (32 years). When cer- A case in point is the airbag. Walter Linderer point in 2000. „Today airbag technology is tain patents are applied for – publication is applied for a patent for his „device to pro- fully mature. In order to significantly reduce a legal requirement – trends can be identi- tect passengers in vehicles from injury the risk of injury in an accident, new inno- fied very early on, as long as one can inter- caused by collisions“ back in 1951. It was, vative technologies are needed“, explains pret them correctly. however, just the basic concept which was Bruno Götz. TÜV Rheinland experts have developed a a long way from technical realization. The new service, allowing companies a „look in- concept became very interesting in 1967, The right timing to the crystal ball“. This is based on the when American President Lyndon B. John- By providing a tailor-made analysis for each technology life cycle, which assumes that son decided to put pressure on car manu- individual customer, TÜV Rheinland enables in the majority of cases product develop- facturers to increase car safety in light of companies to predict the stage a given ment follows a set path. Initially, euphoria the large number of fatal accidents on Ame- technology has reached and thereby deter- results from the discovery or invention of a rican roads. On the other side of the Atlan- mine if investing in it is worthwhile. TÜV technology, followed by a sobering period tic, Mercedes Benz was busy developing Rheinland experts Bruno Götz and Andreas contact 2.10 31 Trends & Innovation Patent-based methods Fraas also evaluate the customer’s patent in a specific field of technology more preci- activities to create a technology profile, as sely without having access to any internal the number of patents a company has ap- company information“, says Fraas. With plied for or holds is a statement about its their analyses, the TÜV Rheinland patent innovation potential and economic produc- experts provide an important basis to help tivity – and, in certain cases, that of its companies make well-informed decisions competitors. „With the aid of objective pa- on all levels. tent data, we can analyze the competition SEMINAR INFORMATION LEARN SUCCESSFUL PATENT RESEARCH How can patents be used as sources opment departments to patent offi- of information? Learn about this in ces. The course comprises four the “Patent researcher LGA” course modules which can also be booked offered by the TÜV Rheinland LGA individually. However, only partici- Academy. Experts teaching the course pants who have successfully complet- explain the language of patents as ed all four modules and the final test well as the basics of patent laws, data are awarded a certificate. bases and documents. They help participants navigate their way through these complex areas. This training is Contact: useful for anyone in patent research – Matthias Förther, from employees in corporate devel- Phone +49 911 655-4975 Editorial Information Publisher: TÜV Rheinland Aktiengesellschaft, Kommunikation, Am Grauen Stein, D-51105 Köln Phone: +49 221 806-2121 Editor: Aud Feller Fax: +49 221 806-1760 Text: S+L Partners GmbH, Köln Internet: www.tuv.com Printing: Druckhaus Ley + Wiegandt, Wuppertal Photo Credits: Ansgar Sollmann, pp. 1, 2, 6–7, 10; TÜV Rheinland, pp. 2, 15, 19; Dr. Ing. Herbert Knauer GmbH, pp. 2, 20–21iStockphoto.com / Alessandro Oliva, p. 3; Ralf Bille, p. 3; Nabucco Gas Pipeline International GmbH (NIC), pp. 4–5; Eric Sakowski, p. 7; Adam.J.W.C., p. 7; Bilfinger Berger AG, p. 7; iStockphoto.com / thumb, p. 8; Philippe GR – Fotolia.com, p. 8; Heinz Seehagel, p. 8; LianeM – Fotolia.com, pp. 8–9; Woysil, p. 9; Jon Larson / iStockphoto. com, p. 9; Hendrik Schwartz – Fotolia.com; p. 9; oscity – Fotolia.com; Wikipedia, p. 10; FotoFrank – Fotolia.com, p. 10; Cochlear Ltd, pp. 11, 13, Guido Schiefer, pp. 12–13 ; Ford-Werke GmbH, S. 14; ILA 2010, p. 14; Claudia Dewald / iStockphoto.com, p. 14; REWE Markt GmbH, S. 15; Zeit4men – Fotolia.com, p. 16; Licht & Gestalt – Fotolia.com, p. 17; WoGi – Fotolia.com, p. 17; abcmedia – Fotolia.com, p. 17; great_photos/Shutterstock, pp. 18–19; Hanne Engwald, p. 23; flucas – Fotolia.com, p. 24–25; Joachim Wendler – Fotolia.com, p. 26; Klaus Eppele – Fotolia.com, p. 26; Frédéric Prochasson – Fotolia.com, p. 26; tap trofsnag – Fotolia.com, p. 27; Prod. Numérik – Fotolia.com, p. 27; WDR, pp. 28–29; picture alliance/dpa, p. 30; artcop – Fotolia.com, S. 32 Ident-No. 106059 32 contact 2.10
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