audits in the jungle
Transcription
audits in the jungle
contact CUSTOMER MAGAZINE OF TÜV RHEINLAND AUDITS IN THE JUNGLE TÜV Rheinland certifies sustainable palm oil plantations THE WOOD DETECTIVES How TÜV Rheinland tracks down wood thieves worldwide REVOLUTION ABOVE THE CLOUDS Fascinating flight: the air traffic of the future is already underway ISSUE 3.10 Contents 04 Technology & Safety Focus: Flying The Magic of Flight 04 Uplifting: following in the footsteps of Leonardo da Vinci, Lilienthal and Wright Red Bull Air Race 06 Impressive: why the world’s fastest air race has so many fans Modern Mobility Breathtaking: what the air traffic of the future will achieve Trends & Innovation 20 Sustainable Palm Oil 20 Under close observation: why experts from TÜV Rheinland are roaming the Asian jungle Markets & Expertise 23 Mobile Treasures Doing the math: are vintage cars a better investment than shares? 23 Illegal Harvesting 22 A clever setup: how TÜV Rheinland catches wood thieves around the world 10 Spotlight Sales Advice Tips on how to stay safer in the cold season 16 Experimenting with Alternative Energy 18 How a major biogas pilot project succeeded after all 02 Facts and Figures 14 - International Guests Visit TÜV Rheinland - German-Chinese Dialog Forum Convenes - Deutsche Post Real Estate Germany Undergoes Certification - Concepts for the Fight against Corruption - Evonik Degussa has a Positive Eco-Balance contact 3.10 Editorial 26 People & Environment TAKING OFF TO NEW PLACES Five hundred years ago flying was a dream, 100 years ago a dangerous experiment. In my childhood it was still something exotic for me. Today, 6-yearolds have frequent-flier status – and airports are more like reloading points for people and goods than places of adventure and romance. I myself spend countless hours in the air each year. In 2009, more than 2.3 billion passengers traveled by air. The Internet may have revolutionized international communication, but even the most interesting e-mail cannot and will not replace face-to-face talks and meetings. In addition, the amount of goods transported by air is constantly growing. More and more airports are pushed to their limits, in terms of both capacity and noise pollution. Starting on page 10, you’ll find some insights into what flight could look like by the year 2050, and how diverse the TÜV Rheinland For the Sake of Traffic Safety 26 aviation safety service offering already is today. Widely respected: the vehicle inspection Pilots in the spectacular Red Bull Air Race also deliver top performance as sticker turns 50 – what does the future they dart through the air gates of the slalom course at breathtaking speeds. hold for the “TÜV” test? During takeoff and landing, the sport pilots trust in the know-how of TÜV Rheinland: our experts were responsible for the stringent testing required for “O’zapft ist” in Tokyo 28 approval of the tower at the EuroSpeedway in Lausitz (page 6). A strong sense of tradition: many Asian Safety and quality are also the focus of activities on the other side of the glo- people are crazy about Oktoberfest be: read about how our auditors contribute to sustainability in the palm oil industry in the jungles of Malaysia (page 22) and about the unique method our Perfect Timing 29 chemistry experts use to support the fight against illegal forestry. Always in the picture: a portrait of the Another frequent flier by trade is the multi-award-winning documentary and award-winning feature and technical technology photographer Thomas Ernsting. He always looks forward to re- photographer Thomas Ernsting warding journeys to high-tech sites – like TÜV Rheinland Testing Centers Editorial Information 32 (page 29). Join us on a trip around the international world of TÜV Rheinland. Sit back and enjoy the read! Cover picture: TÜV Rheinland auditor Carol Ng certifies palm oil plantations according to the criteria of the Roundtable on Sustainable Palm Oil. contact 3.10 Friedrich Hecker President and CEO of TÜV Rheinland AG 03 04 04 Technology & Safety Flying contact 3.10 BOUNDLESS LIBERTY Gliding majestically through the air and viewing the world from above – the dream of flying is as old as humanity itself. In Greek mythology, it was Icarus who escaped the Minotaur’s labyrinth on feathered wings. During the 15th century, Leonardo da Vinci inspired people’s fantasies of flight with his revolutionary sketches. Many years later, mankind witnessed the first hot air balloon, the first motorized airplane and the first zeppelin. Nowadays, anything seems possible in the world of aviation, as impressively demonstrated by the pilots in the Red Bull Air Race. However, stringent safety measures are essential both in the air and on the ground to make this boundless freedom above the clouds an everyday reality. That creates a broad field of activity for TÜV Rheinland because the lofty achievements of the 21st century have made technical know-how and industry-specific expertise more vital than ever. You’ll find more information over the next few pages. contact 3.10 05 THREADING THE NEEDLE AT The Red Bull Air Race places the greatest possible demands on both the pilots and the machinery. 06 contact 3.10 Flying Technology & Safety FULL SPEED The Red Bull Air Race is the world’s most spectacular and extreme sport aviation event. Fasten your seatbelts! The agile prop-driven plane zooms over onlookers’ heads at experts took on responsibilities like the technical inspection a breathtaking velocity. The noise is deafening. A lightning- of the control tower. The Red Bull Air Race has long since fast change of direction, a sharp turn to the right – and in the begun drawing major crowds. More than three million fans blink of an eye the aircraft passes through another air gate. turned out in 2009 to watch the spectacular flying maneuvers The audience is transfixed with suspense, but the pilot has up close and live. already left the finish line far behind. The time: a mere 75 seconds. The Red Bull Air Race is a nonstop adrenaline rush. It’s all about speed, precision and the ultimate race against time. At top speeds of just under 400 kilometers per hour, the pilots maneuver their racing planes between inflatable cloth pylons. These obstacles, termed air gates, form the World Championship course. Some pylons are positioned to create proper gates, which must be flown through horizontally or vertically, while others form slalom stretches. And it all takes place dangerously close to the ground. The objective of the race: to fly the entire course as fast as possible, overcoming each obstacle in the right order, flawlessly. From New York to Rio The 15 best racing pilots in the world compete fiercely for the World Championship title, which British contender Paul Bonhomme took home yet again in 2010. Breathtaking settings are part of what makes the Red Bull Air Race so spec- Top performance between man and machine “The Air Race is a thousand times more exciting to watch live than Formula 1, because you can see the whole course all the time, and not just glimpse a car or plane zooming by every once in a while,” says Matthias Dolderer, the only German pilot taking part in the World Championships. This entertainment value is the result of technological excellence and human skill on the highest level. No normal sport plane would stand up to the forces that come into play. Only extraordinary high-tech aircraft take part in the Air Race; the pilots are experienced and – equally important – in excellent condition. Gravitational acceleration forces increase to as much as 10 g in flight. By comparison: a rollercoaster generates only 4 g, and from 8 g upward there is acute danger of whiplash injury and bone breakage. An inexperienced person would lose consciousness immediately in the Air Race. The pros not only stay alert, but “thread the needle” through the air gates with incredible precision. As one pilot put it: “It’s like parking in a garage at 400 kilometers an hour.” tacular. In New York, the Statue of Liberty watched over the high-speed event: the race was held before the city’s imposing skyline, on the Hudson River. In the bay of Rio de Janeiro alone, a million fans looked on as the daredevil pilots fought for points. Only this year’s finals took place over dry ground. For this purpose, the organizers transformed the EuroSpeedway in Germany’s Lausitz region into an aerobatics arena. To do so, they worked with TÜV Rheinland: the contact 3.10 07 BACKGROUND TÜV Rheinland at the Red Bull Air Race TÜV Rheinland played a significant role in making it possible to hold the Red Bull Air Race finals at the EuroSpeedway in Lausitz. The control tower, which the organizers use all over the world, is classified as a portable building under German building codes. As the organizers did not have the required inspection documentation, they contracted TÜV Rheinland to carry out the necessary tests and calculations as well as to conduct the final onsite inspection. Along with the tower, the hangars and the grid stand – a “catwalk” for the planes – and completed the test documentation for all facilities. Only then did the building authorities allow the race to go ahead. 08 contact 3.10 Flying Technology & Safety Loading the aircraft: the Red Bull Air Race tours the entire globe. INFORMATION Rainer Reichelt [email protected] +49 221 806-33 86 contact 3.10 09 FLYING ON SEAWEED To fly: from the mythological tale of Icarus to the studies and inventions of Leonardo da Vinci, the magic of flight has always captured the hearts of mankind. Even today, we look up to watch massive airliners rise to the heavens. Yet what demands are connected with the fascination of flying? Where will our passion for the skies lead us by the year 2050? By the time the butterflies-in-the-stomach 175 days to fly around the globe – in today’s sensation begins, the colossus has already aviation it’s possible to travel the same dis- left the ground. Around 2.3 million passen- tance in less than two days. Modern trav- gers all over the world share this experience elers can relax at Malibu Beach or take in each year. Just a little more than 100 years Carnival in Rio just as easily as they can buy ago, the concept of motorized flight was a exclusive fabrics in Bangkok or negotiate fantasy shared only by crazy inventors. One with business partners in a Karaoke bar in of them was Orville Wright: in 1903 he be- Japan. According to the Airports Council came the first human being to leave the International World Report, passenger vol- ground in a motorized aircraft – his wood umes will rise at an annual rate of around and fabric plane carried him just 36 meters. four percent until the year 2029. Flying has But that was the breakthrough. Huge in- long become a mass-transportation mode vestments were made in aviation, especial- – and yet it has lost none of its fascination. ly during the two World Wars. Yet not only One reason for this may be that few non- warplanes began to fill the skies, the first experts understand how an airliner weighing passenger and freight aircraft also went to hundreds of tons can possibly fly in the first work. Over the decades airspace became place (see box, above right). more and more crowded, planes bigger and 10 bigger, the world smaller and smaller. In Measured by accident statistics and dis- 1924 an American torpedo bomber took tances traveled, the aircraft is not only the contact 3.10 Flying Technology & Safety HOW CAN AN AIRPLANE FLY? Bernoulli’s principle on fluid dynamics explains the physics of flight. The secret lies in the profile and form of the airfoils. In simple terms, the wings must be curved on top. This means air flowing immediately above the wing travels a longer distance than air flowing beneath the wing – a vacuum forms on top, pressure builds below. An aircraft overcomes gravity by means of thrust from its engines and the position of the elevator flaps located on its tail wing. Once aloft, the plane’s construction and the shape of its airfoils keep it suspended in the air. Depending on size, an aircraft requires a minimum speed of 100 to 300 km/h for takeoff. AVIATION MILESTONES 1891: Otto Lilienthal carries out the first flights, with gliders of his own invention 1903: Orville Wright conducts the first motorized flight – reaching a distance of 36 meters 1909: Louis Blériot becomes the first pilot to cross the English Channel, in his monoplane Blériot XI 1914: The world’s first airline flight, from London to Paris 1919: British aviators John Alcock and Arthur Witten Brown cross the Atlantic 1927: Charles Lindbergh completes the first solo crossing of the Atlantic, from New York to Paris 1947: Charles Elwood Yeager breaks the sound barrier in horizontal flight 1949: Virgin flight of the de Havilland DH 106 Comet, the first civilian jet aircraft 1969: Virgin flight of the famous jumbo jet Boeing 747 1980: Günther Rochelt undertakes the first flight in a solar-powered aircraft 1986: Dick Rutan and Jeana Yeager complete the first nonstop flight around the world (without refueling) 2005: Virgin flight of the A380, the world’s biggest passenger airplane. Capacity: 800 passengers 2009: Virgin flight of the Boeing 787 Dreamliner, the first passenger aircraft made mostly of carbon fiber The sky’s the limit: with passenger numbers increasing rapidly, scientists are working at full speed to develop environmentally compatible aircraft technology. contact 3.10 11 fastest, but also the safest transport mode Crossing the Atlantic on fuel cells available. This is partly because so many Environmental demands present today’s people work to keep the aviation industry experts with challenges on the same scale aloft: in design, construction and mainte- as those faced by the pioneers of motorized nance of aircraft and airports, the highest passenger aviation 100 years ago. Scien- safety requirements apply at all times. Ac- tists are conducting research at a feverish cordingly, TÜV Rheinland’s comprehensive pace on alternative fuels, including kero- know-how in many areas of international sene derived from seaweed. Specialists are aviation is in constant demand (see box). even discussing a reduction in flying speed And the trend can be expected to contin- – actual time saved does not always justify ue. the excess fuel consumption at higher speeds. More energy-efficient propulsion New airports are no solution technologies are also coming closer to real- Air traffic will continue to boom as a result life deployment on a large scale: test flights of ongoing globalization and safety de- of photovoltaic aircraft keep making head- mands will increase with it. Even cautious lines, and a spectacular Atlantic crossing Caring for the most vulnerable: forecasts predict a doubling of passenger using fuel cells alone is planned to take Parents can now use children’s volumes approximately every 15 years. Air place as early as 2012. The goal: to cut back car seats on airplanes. TÜV freight is experiencing similar growth: since kerosene usage – and thus CO2 emissions Rheinland has developed a te- 2001, international cargo business has ex- – on a massive scale. TÜV Rheinland is cur- sting process that is now inte- panded from 28.8 million tons to 44.2 mil- rently developing safety standards for the grated in European aircraft ope- lion tons annually. More flights, more pas- operation and maintenance of fuel cells for rating regulations. Suitable child sengers, more goods: 230 airlines are use in commercial aviation. seats are marked with the TÜV registered with the International Air Trans- Rheinland label “For use in air- port Association (IATA) alone. More than Anti-turbulence sensors 1600 airports worldwide handle around 93 The future of aviation promises to be ex- percent of international air traffic. Many of citing: engineers are working hard on ideas them are approaching the limits of their that could technologically revolutionize air capacity. “Building new airports in outlying travel by the year 2050. These include en- areas doesn’t help much – it just raises more gines integrated into the fuselage and new In brief: The dependency glo- questions,” says Martin Sperber from TÜV materials and construction methods that bal societies on air traffic be- Rheinland. The answers lie in intelligent reduce fuel consumption as well as self- came clear in April 2010. Ash intermodal solutions connecting rail, road cleaning passenger seats and anti-turbu- from an Icelandic volcano and air traffic, as well as in reduction of lence sensors to counter the effects of air spread across Europe – with cost-intensive waiting and turnaround pockets. All are realistic engineering objec- devastating consequences: up times, new sources of income to secure the tives – the required technologies already to 2.5 billion euros in lost long-term financial viability of highly com- exist – but they must be adapted for imple- sales and 100,000 canceled plex airports in an age of discount tickets mentation. flights, according to the EU and harmonization of European and global Author Frank Schätzing envisions the revo- Commission. air traffic to avoid unnecessary waits and lution much earlier: in his thriller novel “Lim- detours. it,” mankind overcomes the barrier of the earth’s atmosphere by 2025 – with a space elevator to the moon. craft.” INFORMATION Martin Sperber [email protected] +49 221 806-1771 12 contact 3.10 Flying Technology & Safety VOICES “We chose TÜV Rheinland above all because the quality of this type of service is the top priority in a highly complex airport. From expert technical opinions on the refurbishment of a roof to the inspection of extremely sophisticated special equipment – with TÜV Rheinland, we have a qualified partner for each discipline. And in case I need help right away, the colleagues are always there for me.” Udo Nuss, technical manager at the Cologne-Bonn Airport TÜV RHEINLAND’S SERVICES FOR THE AVIATION INDUSTRY Aircraft manufacturers and suppliers: R&D consulting on aircraft components and products such as seats and safety belt systems; analysis of construction and operation regulations; development of test plans and completion of tests; quality management certification Airlines: Consulting on procurement of cabin furnishings as well as on cabin safety and all questions related to operational safety and equipment failure; implementation of IT security measures; staff qualification and management; certification “Child’s seat welcome” for use of Airport operation and safety: Support in all phases in- children’s car seats in aircraft cluding approval, planning, construction, operation and relocation; risk and project management; support in compliance with operator regulations and airport processes such as passenger, luggage and aircraft handling; safety & security e.g. in facility management and IT communication; noise measurements as required for approval, acoustic tests, emissions prognoses, noise reduction, acoustic planning and assessment Airport logistics: Consulting, expert opinions, certification in aviation and non-aviation areas; staff services contact 3.10 13 Facts and Figures THE WORLD COMES TO TÜV RHEINLAND A lively exchange: a delegation from Bangalore recently met with experts from TÜV Rheinland to discuss training opportunities for Indian specialists in the field of renewable energy. As part of a collaboration with Jain University Bangalore, the Indian professors visited several research facilities in the Cologne region and also made a detour to the TÜV Rheinland headquarters. The German Federal Ministry for Economic Cooperation (BMZ) is a further project partner. In addition, delegates from East Africa visited the head office of TÜV Rheinland to learn about the development of a regional infrastructure for norms, testing and quality management. TÜV Rheinland also initiated the Korolev Energy Forum, where Russian and German representatives from politics and business discussed the energy-efficient modernization of Russian residential buildings. Information: Gorica Glisic, [email protected] ENERGETIC DISCOURSE Cooperation in the areas of electromobility and urban development was the focus of the German-Chinese Dialog Forum (DCD), which was recently chaired by Professor Dr. Bruno O. Braun for the first time. Initiated in 2005 by the Chinese and German governments, the forum brings together the executive boards of several major corporations, members of the German Bundestag and the European Parliament, as well as media, cultural and legal representatives. Under the leadership of Professor Dr. Braun, President of the Supervisory Board of TÜV Rheinland and President of the Association of German Engineers (VDI), the German delega– tion met with the Chinese Premier Wen Jiabao and the German Federal Chancellor Angela Further education by the Rhine: the professors from Jain University Bangalore during their visit to TÜV Rheinland. 14 Merkel, among other guests. Information: Hartmut Müller-Gerbes, [email protected] contact 3.10 CONCEPTS FOR THE FIGHT AGAINST CORRUPTION Compliance means observing standards, laws and guidelines. Together with sustainability and corporate social responsibility, it is considered one of the key areas of responsible company management. After all, businesses can be severely damaged by corruption or the illegal conduct of individual employees. During a management symposium held by TÜV Rheinland in early October at the Nürburgring, the participants focused on practical concepts and measures that can be readily implemented. TÜV Rheinland informed around 50 decision makers from the business and industrial sectors about the potential benefits of risk analysis, IT and corporate governance. As a neutral testing services provider that enjoys widespread social acceptance as well as high levels of respect and trust, TÜV Rheinland itself also places a strong emphasis on the topic of compliance. To address CERTIFIED SERVICES the challenges of its day-to-day business and offer each employee the assistance they need, it has developed a company-wide compliance program. This includes TÜV Rheinland has certified the quality and envi- preventative measures to identify unacceptable behavior, with a particular focus ronmental management system of Deutsche Post on corruption. The goal is to promote transparency on both an internal and an Real Estate Germany. Under the leadership of external level. Erich Grünes, six auditors inspected the Bonn Information: [email protected]; [email protected] headquarters of the Deutsche Post DHL subsidiary, as well as assessing 16 additional locations. The simultaneous certification of the headquarters and the other offices created distinct synergy ef- A POSITIVE BALANCE fects. Deutsche Post Real Estate Germany employs more than 1,000 staff members whose duties include managing the buildings controlled by Evonik Degussa is the first manufacturer of the Deutsche Post. Now that it has obtained certi- amino acids for animal feed to have under- fication, the company plans to present itself even taken a comparative environmental perform- more actively as a service provider for comprehen- ance assessment. The results showed that throughout their entire life cycle – sive real estate management. from the extraction of raw materials to the manufacturing process and agricultural usage – the synthetic amino acids produced by Evonik have less impact on the Information: Erich Grünes, [email protected] environment than organically generated amino acids made from wheat or soya. TÜV Rheinland has now certified these findings. In addition to the professional evaluation of existing studies, TÜV Rheinland also issues and certifies eco-balance sheets and performs ecological efficiency analyses, as well as creating product/corporate carbon footprints and water footprints. Information: Bahar Cat-Krause, [email protected] contact 3.10 15 16 Technology & Safety Winter Sports ICED IN – BUT SAFE AND SOUND! On the slopes: eyewear and helmets On ice: skates A good helmet must fit perfectly, neither too loose nor In a skate, the most important thing is a good fit: the boot too tight. It’s best to try on several different models be- – often leather, but increasingly made of synthetic mate- fore purchasing. The rule of thumb: Class A and B hel- rials – must offer especially good support and safety in mets are suitable for Alpine skiing, snowboarding and ankle area. At the same time, it must not be too tight, as other similar activities. Class B helmets generally offer this can lead to painful blisters. Soft-boot ice skates with better ventilation and less hearing obstruction, but pro- foam rubber inners provide a comfortable fit, while the tect a smaller area of the head and are less resistant to plastic outer shells protect the feet in the event of a fall. penetration, e.g. by sharp rocks, in the event of a fall. Hobby athletes are well advised to choose hockey skates. When it comes to eyewear, winter sports enthusiasts Their reinforced outer shells protect against collisions and should pay attention not only comfort and ample ventila- other impacts, like hockey stick blows. Classic leather tion, but also to protection from ultraviolet (UV) rays as figure skating skates are best for pirouettes. And anyone well as the right tinting for the weather conditions. For wishing to glide across a frozen lake should first make sunny weather, Category 3 is recommended: the lenses sure that it has been officially declared safe for skating. are deeply shaded and offer the highest level of UV pro- Conclusion: attention should be paid to a good fit, tection. Conclusion: a good fit, ventilation, safety and comfort and the GS Mark of approval. the GS GS Mark of approval are the decisive criteria. 16 contact 3.10 From snow-covered mountains to frozen lakes, the cold season offers plenty of INFORMATION great sports opportunities – provided you have the right equipment. TÜV Rhein- Britta Behnert [email protected] +49 221 806-2430 land tests winter sports products for safety on a regularly basis, and has some good advice on how to choose your gear. oose y Downhill all the way: sleds ds Vacation time: roof boxes for skis A winter highlight for children: down a snown: sliding slidi Head for the hills: before setting out by car for a winter vaca- covered hill with mom and dad. The safest way down is tion, everything must be properly stowed in order to keep the on a sled bearing the GS Mark. The approval, issued by vehicle balanced and avoid risk of accident. Luggage should be TÜV Rheinland, guarantees that the sleigh or toboggan distributed evenly in the trunk – heavy suitcases at the bottom, will hold up under the weight of all passengers. The skids lighter items on top. Use a roof box or rack bearing the GS Mark or runners should be formed to keep the vehicle on track. to carry winter sports gear. Important: the weight must not ex- A word of caution when using inflatable sleds or saucer ceed the vehicle’s maximum roof load. Check to ensure all items sleds: the absence of runners makes them difficult to remain secured during regular rest stops. Before starting the keep under control. This is especially the case for small trip, adjust tire pressure to the additional weight and make sure children, whose motor skills are not yet fully developed. the headlights are set to avoid dazzling oncoming drivers. And Sleds equipped with steering wheels are also unsuitable remember: due to the load, your braking distance is longer. for children, as they are too challenging to handle. Thinking ahead is even more important than during regular dri- Conclusion: the intended use must be considered be- ving. Conclusion: attention must be paid to correct stow- fore purchasing a sled. Whichever model is chosen, it age, maximum roof load and headlight positioning; extra should bear the GS Mark of approval. caution is required when driving and roof racks or boxes should bear the GS Mark of approval. contact 3.10 17 A PERFECT CYCLE Dr. Christoph Lüpschen is considered a pioneer in the field of biogas investment. The 43-year-old holds a doctorate in agricultural engineering and runs a farm with 400 head of cattle in the Cologne region. On his own initiative, agriculturist Dr. Christoph Lüpschen dared to take a big step towards alternative energy production. Together with several partners, he constructed a highly efficient biogas plant on his farm. Dr. Frank Voßloh, Executive Director of the Industrial Services Business Stream at TÜV Rheinland, spoke with Dr. Lüpschen about his motives, the process and its success. Voßloh: Dr. Lüpschen, you built a biogas plant on your farm. Why? Lüpschen: I mainly wanted to play an active role in protecting the environment, but economic considerations were also a factor. The plant gives me the opportunity to increase the revenue of my agricultural business. And the income security provided by the German Renewable Energy Sources Act (EEG) was important to me, too. Together with several like-minded cooperation partners, I founded the “Rhein-Energie Biokraft Objekt Scheiderhöhe GmbH”, which runs the plant as an association. Voßloh: Can you reveal some details about it? Lüpschen: It’s a so-called co-fermentation plant, which doesn’t just process liquid manure but also other organic substances. It supplies my farm, as well as a neighboring business and an inn with district heating. The electricity generated by the gas turbines is fed into the power grid. Manure, slurry, food leftovers and fats provide the “fuel”. We need about 60 tons of this per day and the biogas plant produces 800 kilowatts of electricity per hour in total. I also run a photovoltaic system that generates up to another 210 kilowatts. Of course, the investment costs of around four million euros are significantly higher than for a “normal” biogas plant. Voßloh: And how have your experiences been so far? 18 contact 3.10 Biogas Technology & Safety DEVELOPMENT OF BIOGAS PLANT CONSTRUCTION IN GERMANY 2,300 Installed power capacity 2,000 1,893 4,900 5,000 Number of plants 5,800 Number of biogas plants 5,500 1,500 4,500 4,000 1,000 3,500 3,000 500 2,500 Installed power capacity (MW) 6,000 2,000 1,500 2002 2003 2004 2005 2006 2007 2008 2009 2010 Lüpschen: The local attitude was highly positive right TÜV RHEINLAND AS A PARTNER from the start and the council also voted strongly in our favor. The conditions were ideal! However, the authoriza- There are currently around 5,800 biogas plants tion process took an extremely long time due to the pilot in Germany. International figures are not yet nature of the project. The plant’s construction was initially available. Over the past decade, the industry in subject to council approval and if the authorities had re- Germany has grown by 425 percent. Biogas is fused to endorse it, we would have had to pull it all down primarily used to operate block heat and power and reimburse everybody. We took a big risk but it paid plants, which generate electricity that can then off in the end and we’re very proud of the plant. be fed into the power grid. The resulting waste Voßloh: What were the greatest difficulties? heat is employed for heating and other purpo- Lüpschen: For me, the biggest challenge was coming to ses. Biogas can also be fed into the public elec- terms with the legal requirements and approval proce- tricity grid via micro gas networks or used to dures. They’re very complicated in Germany and novices fuel vehicles. It is important to know whether a have a hard time keeping up. We then encountered un- plant requires authorization according to the expected problems during the approval process. To start German Federal Immission Control Act (BIm- with, the planned location next to my farmyard was rejec- SchG). It must also fulfill additional legal requi- ted, even though there wasn’t a single objection in the rements. TÜV Rheinland assists aspiring opera- neighborhood and we’d received plenty of support tors with the approval process and performs all instead! There were several critical aspects of the ap- the necessary technical inspections, including proval process that we should have known about during safety and immissions tests, risk assessment the planning phase. and the compilation of explosion protection do- Voßloh: What would you do differently today? cuments. Lüpschen: Right from the planning stage, I would make sure I had the support of experts who could guide me through the approval procedures, relieve me of some of the workload and warn me about potential problems. In hindsight, I really could have done with the specialists from TÜV Rheinland. Voßloh: Dr. Lüpschen, thank you for your time today. contact 3.10 INFORMATION Dr. Frank Vossloh [email protected] +49 221 806-2424 19 GREEN OIL FACTS & FIGURES Oil Palm (Elaeis guineensis) Height: up to 30 meters Palm oil is used everywhere in daily life. However, its extraction is highly contentious from both an ethical and a socioeconomic standpoint. TÜV Rheinland certifies sustainable production methods in Malaysia, Thailand and Indonesia. Yield: up to 50 kg of fruit Pulp: consists of 45 - 50% oil Palm oil: is extracted from The Elaeis guineensis is in great demand. investors and banks. The board is made up the pulp More oil per hectare of crop land can be of 303 members, of which 282 are busi- obtained from its fruit than from any other nesses and the remaining 21 are environ- Each palm can only be used for plant. Originating in Africa, the oil palms are mental and social organizations. oil production for 25 years now primarily being planted in Southeast Usage: food (margarine, salad/ to the economy. To put that in numbers: For minimum wages, against child labor cooking oil, chocolate, potato one hectare of palm oil plantation yields up Since receiving accreditation from the chips), cosmetics (creams, make- to four tons of oil per year. By comparison, Roundtable on Sustainable Palm Oil (RSPO), up), cleaning agents, biofuels the same surface area of rapeseed only TÜV Rheinland has primarily certified enor- delivers a paltry 0.6 tons of oil a year. mous palm oil plantations in Malaysia and Producing regions: Malaysia, Around the world, palm oil production Indonesia. “Our auditors visit the plan- Indonesia, Thailand, Nigeria, levels have doubled since 1995 – and are tations to ensure that the guidelines for Columbia, Brazil likely to keep rising. New plantations are sustainable production are being met,” being created every day, often by slashing explains Manfred Lottig, Executive Director Main producers: Malaysia and and burning virgin forests. That poses a of TÜV Rheinland in Malaysia. “We answer Indonesia account for 85% of the considerable threat to the environment questions like: ‘Have virgin forests been global production because the layers of peat on the forest cleared to build the plantation or have the floor trap vast amounts of CO2, which are natural resources been preserved? What Principal customers: Europe, released during burning. are the working conditions like? Do the Asia, where they are extremely beneficial employees earn a minimum wage and are India, China, Japan Protecting the environment any children being forced to work there?’” Annual global production: The Roundtable on Sustainable Palm Oil reports Ng Siew Theng Carol. ca. 46 million tons (RSPO) has been working for many years Each audit lasts around five days and is to promote sustainable methods of palm conducted by four to five independent RSPO: initiated in 2003 by the oil production and thereby minimize envi- assessors. The experts cover countless WWF; now has over 350 members ronmental damage. In addition to environ- kilometers in Indonesia and Malaysia be- mental protection organizations and other cause many plantations are located far NGOs (non-governmental organizations), from the major cities. “Our on-site work is its members mainly include companies and not without danger,” says Manfred Lottig. institutions from the palm oil manufactur- “Because the plantations are a long way ing industry, such as plantation operators, out in jungle areas, we do come across the dealers and industrial purchasers, but also odd tiger – but luckily only from a distance.” 20 contact 3.10 Palm Oil Trends & Innovation Carol Ng certifies palm oil plantations according to criteria specified by the RSPO. The auditors are also there to help preserve the diverse array of wildlife. “The standards governing environmental compatibility are our main priority at the plantations,” explains Carol Ng. 17 plantations already audited The auditors from TÜV Rheinland also recently started working in Thailand. There, they helped the responsible authorities develop a set of certification guidelines that comply with the RSPO standards, as well as the national laws. Since the beginning of 2010, TÜV Rheinland has audited 17 plantations and certified five. The latter are all located in Indonesia. Around 14 plantations failed the initial inspection but were given the chance to make improvements and undergo a second audit. The goal is to certify all palm oil producers according to the RSPO regulations by 2015. Consumers can choose sustainably manufactured palm oil by looking for the RSPO logo on each product’s packaging. INFORMATION Manfred Lottig [email protected] +6 03 8024 2400 contact 3.10 21 Trends & Innovation Wood INFORMATION Dr. Markus Boner Executive Director TÜV Rheinland Agroisolab GmbH [email protected] +49 24 61 93 13 4 - 0 80 percent of the world’s rain forests are now destroyed – due to illegal forestry. TÜV Rheinland has developed a method that allows precise tracing of wood back to its origin. The service promises to be of considerable value to import authorities and the forestry industry from 2012 on. and products made using them, which takes effect in 2012, TÜV Rheinland has developed a method that allows regionspecific tracing. With this move, TÜV Rheinland is assuming a key role in the worldwide fight for more transparency in the forestry market. The innovative service promises to be especially interesting for customs authorities and government institutions. “Using a physical process, we can trace trees back to within 100 to 200 kilometers of their origins,” explains Dr. Markus Boner, tracing expert with TÜV Rheinland. Stable isotopes like carbon and nitrogen are the key to success. Based on For the poor it’s a matter of life and death: illegally felled trees are used to build desperately needed shelter or serve as fuel where no other source of energy is available. In addition, selling poached wood is often the 13 million hectares of forest are lost to illegal forestry each year. The economic damage: 15 billion US dollars annually. the distribution and concentration of the plant’s nuclides, the TÜV Rheinland wood detectives can precisely identify a tree’s country and region of origin. In addition, TÜV Rheinland is working on an inter- only way to earn enough to feed a family. national isotope database, which could Uncontrolled corporate greed, corruption and often too slack national laws intensify the earth have already fallen victim to further accelerate the tracing process. “As a problem that is especially severe in deve- illegal forestry. As ecologically valua- an independent testing company, we’re loping countries, but also occurs in Western ble forests disappear and sustainable contributing this way to compliance with Europe and Russia. Experts estimate the forestry is hindered, desertification is legal forestry guidelines,” says Dr. Markus proportion of illegally felled wood on the increasing and agricultural land is threa- Boner. Verification of origin by TÜV global market at 40 percent. In the EU, fur- tened. Governments and environmental Rheinland will also be important for EU niture, floor materials and paper still contain groups all over the world have been importers: they will be required to prove around 19 percent protected wood. working for years on strategies to com- that their products are in fact based on bat illegal deforestation. But up to now legal forestry. Although there is currently Mandatory declaration positive proof of a trafficking has been no schedule of fines in place, consumers The results are fatal: around 80 percent difficult to obtain. To coincide with the can already take action: legal wood can be of the rain forests that once covered EU-wide import ban on protected woods recognized by the FSC seal. 22 contact 3.10 Vintage Cars Markets & Expertise Sven Kamerar is 42 and drives a 30-year-old Special edition for a car – a 1980 Bentley T2 – at least once a maharajah: the Rolls week. According to German law, the classic Royce Phantom II from British vehicle only just counts as a vintage 1934, also known as the car. The journalist already fulfilled his adole- “Star of India” scent dream of owning a historical vehicle at a very young age. By comparison, Wolfgang Rücker only start-ed indulging his passion for classic cars much later in life, but fell for them even harder to make up for it. His first purchase was a 1927 Humber, followed by a Horch 853 built in 1935 and a Bentley 4.5 liter LeMans racing car from 1928. The 65-year-old regularly takes part in rallies and recreational outings. “When I’m DUCK BEATS PORSCHE around these cars, I become immersed another world,” enthuses the businessman. But that’s enough about the fun side of things. What about the costs? Vintage car lovers invest a great deal in their precious metal treasures. “A historical car is an contact 3.10 Vintage cars are both an exciting and an elaborate hobby. Their owners are enthusiasts who invest a lot of time and money in their vehicles. Some are rewarded by an increase in value. But then again, who would ever want to sell their treasure on wheels? 23 antique that has to be correct- 1.9 percent for the first time over the past ly stored, cared for and six months. maintained,” says Rücker. However, the VDA doesn’t want this perfor- For example, Kamerar takes mance to be seen as a recommendation. his car to a Bentley specia- “While our index might display trends, the list for maintenance and positive overall market development in the repairs. past doesn’t necessarily mean that individu- There, they know what al vehicles will continue to increase in value they’re doing and have in the future,” warns Stefan Röhrig from the right specialty tools. the VDA. “Vintage cars should be bought By contrast, the fixed by people who enjoy them and can afford costs are barely worth to maintain them in the long term.” The mentioning. cars THE ENTRY-LEVEL Fiat Dino Coupé 2.4 S with a Ferrari engine. Year: 1971. Value: 20,700 to 24,200 euros (source: oldtimer-info.de) are Classic index only serves as a rough guideline be- relatively cause different versions of the same model cheap to insure be- sell for wildly different prices depending on cause the owners typically the cars’ condition. And as public tastes drive infrequently and safely, while other change, the price development also varies motorists take greater care than usual greatly from model to model. Interestingly, when they spot one of the valuable rarities luxury cars don’t top the list of vehicles that on the road. The taxes are also reasonable. have gained the most value. Instead, the Since receiving the German “H” license first two positions are held by former bread- plate for historical vehicles, Kamerar has and-butter cars. First place in the German paid just under 200 euros a vintage car index goes to the Citroën 2CV year for his Bentley. (lovingly known as the “Ente”, or “Duck”), “When my car was still followed by the Fiat 500. The Porsche 924 29 years old, I had to fork currently ranks third. However just six out around 1,700 euros in months ago, its owners had to make do car tax – which is hardly with eleventh place. surprising considering that it has a displacement of 6.8 Age alone isn’t enough liters and no catalytic con- Regardless of whether it’s intended for per- verter.” sonal use or as an investment object, a vintage car only becomes truly exciting on- THE ICING ON THE CAKE Lancia Astura, Boneschi convertible. Year: 1938. Collectors often pay sixfigure sums for rarities of this class. 24 Value enhancement of up ce it has been officially approved and regis- to six percent tered as a historical vehicle. One of the re- And are classic vehicles a good quirements is a full inspection by a testing investment, as some financial organization like TÜV Rheinland, particularly media sources claim? A glance if the vehicle has remained unregistered for at the German vintage car index a long time, if it has been imported from (Deutscher Oldtimer-Index, or abroad, or if the registration documents DOX) published by the German have gone missing. Sometimes, detective Association of the Automotive skills are also necessary: the experts pore Industry (VDA) seems to back over the relevant literature or search the them up. Representing 88 classic post-war Internet to piece together the technical da- vehicles, the index rose steadily by a re- ta, often with success. spectable 5.7 percent per year between The vintage car certificate is another import- 1999 and 2009. It only dropped slightly by ant prerequisite for registration – and also contact 3.10 Vintage Cars Markets & Expertise INFORMATION Roland Zangers [email protected] +49 2161 822-126 THE CONSERVATI CONSERVATIVE IVE E Mercedes Benz 300 SE Coupé, built in 1965, currently worth 39,500 to 46,200 euros (source: oldtimer-info.de) THE FAVORITE The Citroen 2CV AZU 250, built in 1954, selling for 5,500 to 6,400 euros (source: oldtimer-info.de) for the cheaper classic vehicle insurance OVERVIEW rates. “It’s not enough for a car to simply be older than 30 years,” explains Roland COMPREHENSIVE SERVICE FOR RARE VEHICLES Zangers, authorized inspector with TÜV Rheinland in Mönchengladbach. “We also Have the registration documents gone missing? Has your vintage check whether the vehicle is in a condition car been unregistered for a long time? Or do you want to sell that’s worth preserving and whether it’s your investment at a profit? The specialists from TÜV Rheinland mainly made of original parts.” can help answer these questions and many more. The following While certain retrofitted components such services are tailor-made for the world of classic cars: as indicators and safety belts are permitted or even compulsory, others are considered Evaluation Full inspection taboo. “For example, a modern tuned en- for insurance purposes or a planned if the car has been permanently gine is a no-go,” says the classic car expert. sale deregistered or has remained unregi- “Especially so-called hot rods that have un- Damage assessment stered for more than seven years dergone major technical and optical changes following an accident Advice have no chance of being accepted as vin- Vintage car certificate on restoration or maintenance issues tage cars.” to obtain a German “H” license plate Data acquisition Proof of authenticity for imported vehicles or lost docu- for frame and body components ments Alteration approval Historical motorsports for the use of parts other than those vehicle inspections and services at vin- specified in the registration documents tage car rallies contact 3.10 25 1961 People & Environment 50 Years of General Inspections 1935 19 35 194 19 40 0 1945 19 45 1950 19 50 1955 19 95 55 5 19 96 60 0 19 1 96 65 5 EXPERTISE AND GUT INSTINCT The inspection sticker required for vehicles registered in Germany looks back on a 50-year history. Egon Seul, former officially authorized motor vehicle expert with TÜV Rheinland, thinks back on the hard day-to-day work during the Economic Miracle. Today TÜV Rheinland uses high-tech methods to conduct four million vehicle inspections annually on a global scale and remains the largest inspection company in the world. Where it all start- In the late 1950s the Federal Republic is in ce can now identify negligent latecomers ed: in the fifties, the middle of a massive upswing: the Eco- who fail to have their vehicles inspected on the queues at the nomic Miracle. The number of new vehicle time. The result: an avalanche of cars inspection centers registrations shoots up from around 565,000 overruns the inspection centers. As Egon were still quite in 1957 to just under one million in 1960. Seul, then authorized expert at TÜV Rhein- manageable. That Since 1951 authorities have been sending land in Cologne, remembers, “Sometimes changed dramati- out “invitations” to regular vehicle inspec- we had 400 vehicles at once in the yard.” cally in 1961 when tions, later to be termed general inspection For this reason, TÜV Rheinland opens a testing became (Hauptuntersuchung, HU), to car owners. temporary “branch office” in a parking lot. mandatory. But the boom is too much for the authori- In wind and rain, the experts crawl under a ties, and there are no official control mecha- ramp to inspect cars from the underside. A nisms. In an increasingly motorized country, board offers minimal protection from the traffic safety is endangered. Accident statis- hard asphalt. “Where we now have the bra- tics – including those caused by technical ke test bench, back then we had nothing but defects – rise considerably. At least motor gut feeling to go on,” says the 76-year-old vehicle registration laws undergo a far-reach- with a smile. In line with increased aware- ing reform: as of January 1961, the general ness of the importance of environmental inspection sticker, indicating when the next protection, the smog check program (Ab- inspection is due and affixed to the rear li- gassonderuntersuchung, ASU) becomes cense plate, is introduced. At a glance, poli- mandatory in April 1985 – initially for gaso- INFORMATION Hans-Ulrich Sander [email protected] +49 221 806-3966 26 contact 3.10 2011 1970 19 70 19 1 975 75 1980 19 80 19 1 985 85 199 19 1990 90 0 199 19 1995 95 5 200 20 00 0 200 20 05 5 2010 20 10 2015 20 5 Pioneering era: Focusing on environ- general inspections mental protection: following the general at mobile (l.) and Headlamp testing regular (r.) test back then: an inspec- inspection, the centers in the tor checks that the smog check program 1960s. lights are correctly becomes mandatory adjusted. in 1985. contact 3.10 line-powered vehicles, and as of 1993 for TÜV Rheinland carries out around four million diesel as well. In 2006 tests of electronically vehicle inspections annually. In Latvia’s capital, controlled systems like airbags, ABS and Riga, the company operates the world’s lar- ESP become part of the general inspection. gest testing station, a 12-lane facility. And the As of 2010 the emissions check becomes general inspection has already entered the part of the general inspection, and the text future: alternative propulsion technologies like hexagonal sticker formerly affixed to the gas, electricity and hybrid solutions are part of front license plate disappears. day-to-day business. TÜV Rheinland certifies Today TÜV Rheinland’s international vehicle testing facilities and service centers and trains safety inspection activities have gone high- professionals to handle new-generation vehi- tech. The success of the general inspection cles throughout the entire value chain. “Our speaks for itself: in Germany alone, annual rule is: the electrical vehicle with its high-volt- traffic fatalities sank to 4152 in 2009, an all- age technology and special drive systems time low since large-scale motorization began must be as safe as a conventional car in every in the 1950s. From France, Germany, Spain way,” explains Dr. Thomas Aubel, Executive and Latvia to Argentina, Chile and Senegal, Vice President Mobility with TÜV Rheinland. 27 People & Environment Asian Oktoberfest SAUSAGES REPLACE SUSHI “O’zapft ist!” When this drinking call rings out in Munich, not only the Bavarian capital rejoices. The world’s biggest traditional folk festival is a hit – especially in Asia. It’s been 200 years since King Ludwig I of visitors amused themselves in more than ated their own versions of Bavarian folk Bavaria launched Oktoberfest together with 30 tents, consuming about 300,000 liters of dances. The atmosphere was designed to Princess Therese, and it now attracts up to beer to revive throats that were parched be as close to the original as possible – and six million fans to the Southern German from singing. just as festive, of course. “Oktoberfest is a metropolis each year. All over the world, The Asian revelers celebrated with similar good opportunity to strengthen our busi- roughly the same number of people cel- zeal and euphoria to the German creators. ness relationships in a relaxed environ- Those who could get them even ment,” explains Dr. Tatiana Tarasova from dressed up in lederhosen or a TÜV Rheinland in Japan. It’s become quite For example, TÜV Rheinland dirndl. They The downed their one- socially acceptable in Japan to relax the nor- has been delighting its interna- liter mugs of beer to traditional mally strict rules of etiquette and hierarchy tional staff and customers Bavarian brass tunes and cre- during Oktoberfest. “The guests really enjoy ebrate simultaneously with mini festi festivals in their own home towns. with regular invitations to local activities for many years. The Bavarian beer fest is also a much loved event in numerous Chinese and Taiwanese cities. In 2010, the biggest Chinese festival to follow Munich’s example took place in the former German colony of Qingdao. Over the course of three weekends, around 600,000 28 celebrating and engaging in games and Asians place great value on tradition – even when it comes to other cultures. INFORMATION Dr. Tatiana Tarasova [email protected] +81 45 470 1880 other activities,” adds Dr. Tarasova. Incidentally, both the Japanese and the Chinese also place great value on “exotic” fare such as German “Wuerstl” sausages. In Asia, October is the busiest season for butchers with German ties and registered German master brewers. And of course, the refreshments are served in a Bavarian-style atmosphere complete with Asian waitresses in dirndls – a real hit with all the guests. contact 3.10 Thomas Ernsting People & Environment A DIFFERENT PERSPECTIVE As a child, he wanted to be a zoo director. Now, he captures people and animals with his camera to the delight of a broad audience. Thomas Ernsting’s shots for Stern, GEO and National Geographic draw attention to topics that are remote and new. A profile of the popular feature and technical photographer, whose strengths include curiosity and a perfect sense of timing. Experts adjust part of a spectrum analyzer at the Rohde & Schwarz electronics corporation. 30 A ship is fitted with a propeller in the world’s largest dry dock at the Meyer Werft shipyard in Papenburg. Measuring electromagnetic waves (above) and simulating a collision (below) at TÜV Rheinland. contact 3.10 Thomas Ernsting People & Environment Thomas Ernsting owes his career to four Weighing up his own creative output women. Three elderly countrywomen from Thomas Ernsting settled down a little after a farm near his childhood home in Münster- the birth of his two children and went land were the stars of his first photo fea- looking for an occupation that would keep ture. He accompanied them with his cam- him closer to home. He discovered techni- era for a year, little knowing that the results cal photography. He has since worked in would later gain him one of the most pre- the new St. Gotthard Tunnel and in car stigious prizes in the photojournalism indus- manufacturers’ wind tunnels, photographed try. “I always wanted to work for GEO ma- the shuttles at the Kennedy Space Center gazine,” says Ernsting, “so I sent them and examined an innovative, angular rocket some of the photos but they were re- in Oberpfaffenhofen. On one occasion, a jected.” jumbo jet was even rolled onto the airfield Undeterred by this rebuff, Ernsting submit- especially so that he could capture its ted the feature to the renowned World image in the sunset. After all, unusual pic- Press Photo Contest. “When I asked if I tures call for unusual measures. could take part and explained that I wasn’t The key to his success: “I try to transfer the a photographer yet but wanted to become principles of feature photography to the one, they laughed themselves silly.” How- world of technical photography.” When ever, he was allowed to participate – and he Ernsting accompanies the experts at work, won. His photos were printed by the Ger- he composes his pictures with technology man magazine “Stern”. A short time later, in the background and people in the leading GEO contacted him again, this time with his roles. Visitors to the TÜV Rheinland head- first commission. quarters in Cologne had the opportunity to The fourth woman to strongly influence experience the impact of his work this sum- Ernsting’s career was his mother. “When I mer: For the “Deutsche Technikstraße” was young, I first wanted to become a zoo (“German Engineering Road”) project, director and then a photographer. My which was initiated by the Association of mother didn’t think either profession would German Engineers (VDI) as part of the earn me much money.” So they made a “Sachen machen” (“Making things”) cam- deal: “She promised to pay my living ex- paign, he photographed high-tech locations penses for a year so that I could establish all over Germany – including TÜV Rheinland myself as a photographer – but only after I test centers – and created an awe-inspiring had completed my studies.” exhibition. The dream of becoming a photographer Be it children in Nepal or the aerodynamics survived his studies in geodesy intact. of a car, Ernsting always strives to arouse Ernsting’s mother kept her promise and he curiosity about the unknown, about far- launched his career, later receiving commis- away places and about new things. To ma- sions that took him to the remotest corners ke sure he succeeds, the 51-year-old con- of Africa, Asia and Australia. The 51-year-old stantly weighs up his own creative output: has already taken photos for more than 50 “I focused on technology for a long time be- feature articles in GEO alone. fore suddenly realizing that something was Building the St. Gotthard Tunnel (above and center); an artificial sky at the Fraunhofer Institute for Building Physics (below). contact 3.10 31 People & Environment Thomas Ernsting missing. Now, I choose at least one topic Entering the caves is strictly prohibited right of my own each year – at my own risk.” He now, most recently spent a year accompanying Ernsting has certainly over- a “music maker”. come enough obstacles in the Together with the instrument builder, he past. roamed the great outdoors, seeking the Further information is available at: right wood for a cello in the forest and www.thomas-ernsting.de but who knows: testing the acoustics of a finished instrument in the river or on fallen tree trunks. And how does he capture this sound in his images? “I try to press the button at the precise moment when the music maker’s face tells me that everything’s in place and that all is well.” Even after 25 years, all is well with Ernsting, too. “Photography is still my dream job.” And he still has one dream subject: ancient cave paintings captured the way people must have seen them at the time – by firelight. He’s already carefully planned how he will simulate the tongues of flame using tiny flashes reflected off uneven surfaces. Editorial Information Publisher: TÜV Rheinland Holding AG, Communication, Am Grauen Stein, D-51105 Cologne Phone: +49 221 806-4314 Editor: Aud Feller Fax: +49 221 806-1760 Text: S+L Partners GmbH, Köln Internet: www.tuv.com Printing: Druckhaus Ley + Wiegandt, Wuppertal Photo Credits: Thomas Wels: p. 3; TÜV Rheinland: p. 3; Getty Images.com, pp. 4-5; Dean Mouhtaropulos - gettyimages.com: pp. 6, 7; AP images - gettyimages.com: pp. 8, 9; Matthias Geipel - Fotolia.com: pp. 10, 11; Egor Mopanko - iStockphoto: pp. 12, 13; Olga Solovei - iStockphoto.com: p. 12; TÜV Rheinland: pp. 14, 15; Deutsche Post Real Estate Germany GmbH: p. 15; Andreas Steinhardt - iStockphoto: pp. 16, 17; Douglas Bray - iStockphoto. com: p. 16; walik - iStockphoto.com: p. 16; Richard Georg - iStockphoto.com: p. 17; fryka - iStockphoto.com: p. 17; Reinhard Witt: p. 18; BildPix.de - Fotolia.com: p. 19; TÜV Rheinland: pp. 20, 21; Abbielmages - iStockphoto. com: p. 22; TÜV Rheinland: p. 22; TÜV Rheinland: pp. 23, 24, 25; Franco Di Meo: p. 25; Miroslav Boskov: pp. 26, 27; TÜV Rheinland: pp. 26, 27; Ina Peters - iStockphoto.com: p. 28; TÜV Rheinland: p. 28; Lothar Wels: p. 29; Thomas Ernsting: pp. 30, 31, 32; artcop - Fotolia.com: S. 32; Ident-No. 107770 32 contact 3.10
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