The laser is like a miracle to me
Transcription
The laser is like a miracle to me
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Her results are seen in the photos at the left. ks e e W ter 7 Af Shirley is one of 80 million Americans seeking an answer for thinning hair and now you can be part of the solution. Your Laser Hair Enhancement service will create a thicker, fuller, healthier appearing or your clients. head of hair for y a d o t irley Sh “The laser is like a miracle to me” Shirley Vaught Afte ks e e W r 28 Get Started Now Discover how you can generate thousands of dollars in additional revenue by providing this unique service to your community. use As easy to r e ry d a s a You can own Salon Lasers’ newest professional laser for only $119 a month. This includes all equipment, training and materials you need to take advantage of this exciting new opportunity. One phone call gets you started. Call (866) 646-9050 or visit our web site: www.SalonLasers.com Salon Lasers Better hair from the power of light In this issue... Reader Gratitude is My Inspiration From the Editor Lisa Kind 8 Beauty Business Buzz A recent trip to a new beauty technician inspires Shannon Wells to write about the experience through the eyes of your clients and take you through the experience—and the mojo— you infuse into the world. . Business 12 Better Business expert, Neil Ducoff offers 10 no-compromise New Year’s resolutions to help you lead your company and your team from the strongest position possible—the position of no-compromise leadership. 11 The Nail Extension Inspiration comes in all forms and mostly when you don’t expect it. Vicki Peters gives a personal look into the events and people that have inspired her along the way. Marketing Solutions. . . . . . . . 5 Great Inspirations . . . . . . . . . 6 Blue Highways . . . . . . . . . . . 7 Beauty Business Buzz . . . . . . . 8 Esthetic Endeavors . . . . . . . . 9 The Nail Extension . . . . . . . . 11 Laser Hair Regrowth. . . . . . . 12 Better Business . . . . . . . . . . 12 Oregon Board News. . . . . . . 13 Washington Board News . . . . 14 Classifieds . . . . . . . . . . . 15-16 NCA Cares . . . . . . . . . . . . . 18 Calendar . . . . . . . . . . . . . . 18 What’s New in the Market . . . 19 For those in the beauty industry, December can be a month of chaos. From trying to schedule every client and her brother in for the holiday ‘dos to preparing for your own holiday celebrations, the end of the year can be quite hectic. That is why I chose to offer you an easy-read this month. No heavy topics about finances and economy, booth renting or diversion, just a nice, friendly issue on inspiration, both where we can draw inspiration and how we can inspire others. Have you had people in your life that inspired you? Perhaps it was a teacher in grade school or beauty school. Perhaps it was a parent—or even both of your parents—or another relative. Maybe your list is long and full of inspiring people, or just one person that you feel shaped your whole life. On page 5, Jayne Morehouse asked industry leaders to share who inspired them along the way. Some attribute their inspirations to wellknown industry leaders like Vidal Sassoon or Nick Arrojo; some are inspired by their friends and families and still some are inspired by the hard-working hairstylist for their drive and determination. Vicki Peters gives us a personal look how certain people inspired her on page 11. Sometimes inspiration comes in different forms and not when you would expect it. See what and who has inspired her over the years. It can be easy to forget that each of us can also inspire others. I know many people who imagine they are too insignificant, without adequate talents or for some other reason that disqualifies them to be inspirational. But even humility can inspire—so even the humblest of us can do it. Jerry Tyler has spent the last several months being a mentor to students. He has found renewed faith knowing that shepherding those new to the beauty business leaves this industry in good hands for the future and to him, that’s inspiring. On page 6 Jerry shares some of his personal experiences about being a mentor while being mentored himself. He believes being a mentor costs little but the dividends being On the cover... Photo Courtesy of Pon International Hair: Pon Saradeth Make up: Jaime Queenin Photo: Taggart Winterhalter for Purely Visual 4 | DECEMBER 2008 | NORTHWEST STYLIST & SALON paid back can never truly be measured. On page 8, Shannon Wells takes you down to ground level and reminds everyone what it’s like for a client looking for a new beauty professional. She explains the hunt, the anticipation, the process and the result; how you can inspire your clients all along the way. She tells you how a pregnant woman, such as herself, can have her whole outlook changed by a caring and talented professional. The idea of “Paying It Forward This Holiday Season” is discussed on page 5. You will be reminded how we can inspire others with our charitable giving. Whether it is locally, nationally or globally, remembering those needing assistance can create a snowball effect of inspiration and this is something we can do ourselves, and inspire our salon teams and our clients to do. And what about that nice glow giving provides? Judith Culp’s article, “Finding Your Place in the Community,” will take charitable giving one step further on page 9. You’ll find specific examples of things salons and spas can do to make a difference in their local communities; thereby, grounding our businesses into our areas, and solidifying our place as respected leaders. On a slightly different note, most of us will be adopting resolutions for the new year. Neil Ducoff offers “Ten No-Compromise Resolutions” on page 12. Re-evaluating where your business has been for the past year and what you’d like to see going forward is an important step to help lead your salon and your team to a profitable future. As for me, your editor, the thanks and gratitude I receive from our readers for providing this regional connection for the beauty business is my inspiration. We strive to gather information from experts to give you the tools you need to create a flourishing business and career. You provide the skills and talent. Together we are our own inspiration! On a final note, I’d like to take this opportunity to say how grateful we are to all the advertisers that support Stylist Newspapers. They are true inspirations. Without them, you would not be reading your very own trade newspaper right now mailed to you free of charge every single month without fail. We could not do it without the support of our advertisers. Please let them know how much you appreciate them. Happy Holidays! Northwest Stylist & Salon Volume XXV, Number 1, Issue 285 Dec. 15, 2008 - Jan. 15, 2009 Founded 1984 by David Porter Published monthly by Holland Graphics, Inc. 1750 SW Skyline Blvd., Suite 24 Portland OR 97221 Toll-free (888) 297-7010 or (503) 297-7010 Fax (503) 297-7022 E-mail: [email protected] Web site: www.nwstylist.com Publisher Managing Editor Copy Editor Production Manager Advertising Director Art Director Classified Sales Linda Holland Lisa Kind James Giddings Joel Holland Marcy Avenson Erica Gibson Kelly Smith Contributing Writers: Judy Culp, Jerry Tyler, Vicki Peters, Shannon Wells, Neil Ducoff, Gordon Miller, Jayne Morehouse, Gabrielle Slanina, James Giddings Oregon Board of Cosmetology Kraig Bohot, Communications Officer Washington State Advisory Board Trudie Touchette, Administrator NW STYLIST & SALON is mailed free of charge to licensed salons and barbershops, booth renters and beauty schools in Oregon, Washington and Idaho. Circulation is restricted to members of the beauty and barber profession, its suppliers and students. CONTRIBUTIONS OF PHOTOS, ARTICLES, etc., are welcome. Payment offered only when arrangements are made in writing in advance with the editor/ publisher. ALL MATERIAL COPYRIGHT 2008 by Holland Graphics, Inc. and/or the bylined authors or photographers. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the publisher. OPINIONS AND ENDORSEMENTS herein are the sole responsibility of the writers or advertisers and do not necessarily represent the opinions of the publisher or the State Boards of each state. Publication of advertising contained herein does not constitute endorsement. Columns are the opinions of the writers and not those of the publisher. NW Stylist & Salon assumes no responsibility for the claims of any advertiser in their paid advertising nor in the promotional material they provide either orally or in writing. Advertising does not imply that the paper will provide any editorial coverage, photos, calendar mention, or any other space or consideration other than actual space purchased. All advertising must be paid in advance of publication in lieu of prior arrangements. Invoices paid after terms will be subject to a 2.5% per month service charge. Delinquent invoices may be subject to a handling fee of 25%. Published rates are net. Agencies add 15% for gross cost. No Agency discounts. In the event a suit or action is brought to collect amounts due NW Stylist & Salon shall be entitled to recover attorney fees and costs incurred. ADDITIONAL OR OUT-OF-STATE SUBSCRIPTIONS: For a one year subscription, send name, address and zip with check for $20 payable to HOLLAND GRAPHICS, INC. to Subscriptions, NW Stylist & Salon, 1750 SW Skyline Blvd., Suite 24, Portland, OR 97221. Address changes require old mailing label. Tha You “Paying It Forward” this Season Marketing Solutions Gabrielle Slanina With the holidays comes the spirit of giving — giving gifts, giving thanks and giving back. People tend to contribute more constantly and consistently during this time of year, so it is the perfect opportunity for salons to join in on paying it forward. Whether it is contributing toward your local community, the beauty industry or a worldwide effort, make this year the year to have your salon give back. Participating in fundraising efforts is effective in many ways. Raising awareness for a special cause makes staff members and clients more familiar and knowledgeable about the cause. Raising funds allows you to assist in future initiatives for your charity effort. Not only will you be making a mark through philanthropy, you will also develop client loyalty and strengthen your professional business image. Contributing Close To Home: When selecting which charitable cause to assist, consider the personal investments of your staff, clients and community. People are more likely to give back to issues that directly affect their lives on a personal level. Whether it is supporting troops overseas, raising awareness for cancer or simply promoting community involvement in schools, there is a personal issue for your salon. Once you and your staff have decided where you would like to make your mark, contact the organization and let them know of your giving-back promotion. The reason for this is two-fold. First, the group may want to have final approval on any promotional and advertising materials you display in the salon or elsewhere. Second, the group will be able to send people to your salon who inquire about getting involved—increasing business and exposure while motivating participation in the promotion. Contributing Nationally: If you decide to steer away from local efforts and want to get involved nationally, look for philanthropy campaigns established by other organizations. Each fall, SO.CAP. USA Hair Extensions hosts their annual Pink Hair for Hope project. The project promotes awareness for the National Breast Cancer Foundation through pink hair extensions. By joining an established campaign such as this, your salon will be part of a larger initiative, which promotes teamwork and solidarity. By contributing to an established charity, additional clients will donate because of name recognition and commitment. Offer Incentives for Giving Back: People are often likely to donate to just one or two causes unless they feel they are receiving something in return. Turn your efforts into a holiday promotion by offering special service and product deals. Offer multiple options to give clients a chance to choose a promotion that best matches their needs. You will also increase salon revenue by encouraging more retail purchases and booking more appointments. You can promote incentives through point-of-purchase counter cards and advertisements. You may also want to consider placing smaller counter cards at each hairstylists station so every client will see them. This is a great way to encourage your salon team to discuss why and how you chose your particular charity and what your individual goals are with this giveback promotion. Spread the Generosity Throughout the Year: Even though the holidays are prime time for charity efforts, keep the spirit alive throughout the next year. Clients will be curious to know how their contributions added up so be sure to relay this information visually. Once your giveback promotion is completed, create a banner in your salon announcing the total funds raised and how the funds will contribute to your service organization. Also, simply sending a thankyou note or postcard to all who participated in the event will keep the organization and your promotion at the forefront of everyone’s minds. As the spirit of giving grows, you may want to consider other promotions throughout the rest of the year. By coordinating with charity efforts seasonally or participating in national initiatives, it will show that you are dedicated to making a difference. Challenge your salon team and clients annually to raise more funds every year. Keep a record of the results from each of your giveback promotions, including how much was raised, how many people participated and what incentives were most encouraging. Set goals each year, such as doubling your total funds or the amount of people who participate. It is the beauty industry’s job to help people look their best. This year, go beyond that and make people feel their best. There are many opportunities for salons to become involved in paying it forward, and there is no better time then the present. Give the gift of making a difference. Gabrielle Slanina is a marketing coordinator at Marketing Solutions, a full service marketing, advertising, graphic design and PR agency specializing in the professional beauty industry. For more information, call 703-3596000, e-mail [email protected] or visit www.MktgSols.com. Thank You! Northwest Stylist would like to thank all of our advertisers who have supported us in 2008. Thank you for providing this free publication to the beauty and barber professionals in Oregon & Washington! • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Four Seasons Beauty Supply Browns Beauty Supply Salon Services & Supplies, Inc. Cynergy Data International Salon & Spa Expo Zerran International Corp. So Cap NW Strategies Galaxy Enterprise, Inc. Consonance Companies Inc. Eugene Beauty Supply, Inc. Backscratchers Salon Systems, Hair Creations Set-N-Me-Free EZ Permanent Makeup Sensuous Solutions Paul Mitchell the School Aveda Institute Portland Tres Jolie Color Mastery Institute of Trichology Card Swipe Paymentmax Processing Med OP J & L Distributors BW Boyd Shears Grand Salon Spa Legends Salon & Spa Carole’s Electrolysis & Tattoo Noble & Wulf Nail Pro Beauty Revolutions European Touch Company Hair Tech / DreamCatchers Garnis E.Ollivierre Esthetics NW Sports Clips IBCS King Distributing Salon Success University Waxing Diva Novostyl International Melissa’s Salon Concepts Salon Seekers • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Questex Media – IBS Shows NCA of Oregon Kimmar Furniture Bio-Therapeutic Computers Pro Stylist George Riley’s PBC Retro Hair Modern Aesthetica Terry Binns Skincare, Inc. Diamond Rose Shears Repechage Sun Palace 7 Stones Global Hair & Beauty Expo Montana Salon & Spa Assoc. NCA Rhonda Young Retriever Hair Brokers Inc. - FL Max Green Alchemy Beauty Bros Salon Contact LLC United Hair Care JLife Salon Lasers Arumdaum, Inc Bric McMann IECA Inland Empire Cos Assoc. Wilson Educational Prod., Inc. ZA Hair Wakeup Beautiful Int’l Exit Realty Jennifers Hair Salon Dinair Airbrush Makeup System Capello Salon EMS Hair Gabrielle’s Salon Great Clips Andre Enterprises Fabella International Greenway labs Studio Catwalk Volero Hair Salon www.StylistNewspapers.com 1-888-297-7010 NORTHWEST STYLIST & SALON | DECEMBER 2008 | Great Inspirations from Leading Industry Professionals By Jayne Morehouse As this challenging year draws to a close, we look forward to a new beginning filled with anticipation for meaningful change, new opportunities and the courage to find peace. To help get you into the new mindset, we asked inspirational industry leaders and friends in the trenches to share whom or what inspires them. Beth Minardi, Minardi Salon, New York: “Of course, Alexandre and Vidal Sassoon have inspired me on an industry level, but my wonderful team really inspires me each and every day. My husband and business partner, Carmine, inspires me with his dedication, kindness and ability to focus and work so hard. My daughter inspires me with her energy, artistic ability and intelligence, plus her love of life that makes me want to get up and get going every day. “Barack Obama and Hillary Clinton inspire me, and Martha Stewart’s self-discipline and skills inspire me. Finally, my clients who are authors, businesswomen, chefs, actors, organizers and moms inspire me.” John Moroney, P&G Professional Care: “I have had the opportunity to work with so many inspiring artists that to choose just one is almost impossible. The person that I have become today has been shaped by every hairdresser who has inspired me in my 25-year career. “I’ve worked with amazing visionaries: Horst Rechelbacher, my first mentor at Aveda, who taught me never to compromise on quality; Geri Cusenza, the co-founder of Sebastian, who challenged me to raise the level of my art to encompass fashion and design; Robert Lobetta, who demonstrated how to stay true to an artistic vision that goes beyond trends. “The people who inspire me are the professional hairstylists working today. I love to watch them get inspired when they come to our Wella and Sebastian shows, when they come to seminars at our Studios, as they become completely engaged in the learning process. Most of all, I love to go into salons and watch them working with their clients. That’s what inspires me.” Winn Claybaugh, Paul Mitchell Schools: “My future professionals inspire me. They keep me passionate with their ‘beginner’s luck’ attitude and approach to their careers, which basically means that they don’t know that a new idea won’t work. “I can walk into one of my schools with the stupidest idea, and my students will respond with, ‘Yeah, let’s do it!’ And guess what happens with that idea? It works! Why? Because the students put their passion behind it, and passion is attractive. Teri Guardino, Alfaparf Milano: “Annie Humphreys. She sees things in a different light than other people. She creates beauty in a way that others would never even imagine.” Gordon Logan, founder of Sport Clips: “There are so many personalities in this | DECEMBER 2008 | NORTHWEST STYLIST & SALON industry worthy of admiration. I have always admired stylists who start out behind the chair as outstanding artists and who build amazing companies. “Charles Penzone, Paul Brown, Rocco Altobelli and John DiJulius are great examples of super-successful artists [and] businessmen. These men are great role models of everything that’s positive about our industry … proof that your altitude is only limited by your attitude! “Who doesn’t admire John Paul DeJoria, who with Paul Mitchell built the largest independent product company in the industry, and who remains a very nice, down-to-earth person dedicated to the professional industry?” Nuccio and Cheryl Basilisco, ESBI International Salon, Ohio: “The first thing that inspires us is our church, where our pastor keeps us spiritually grounded and focused every day. It inspires us to reach out and help others. We also inspire each other. Having each other to rely on and help each other get through life, knowing that we both know who we are, grounds us and keeps our relationship strong and balanced. “Bennie Pollard, Dr. Lew Losoncy, Gary Ahlquist and Geno Stampora are great industry leaders who inspire us and today we are proud to call them friends.” Dorothy McKinley-Soressi, Empire Education Group: “Nick Arrojo—a hairdresser, salon and school owner, media personality and product marketer. I love his very clean basic concept of where the industry should go. Whether working with ordinary people on his television show to teach them—in front of America—the quick and easy styles that are best suited to them or sharing with salon professionals, his work is meaningful and relevant. “I watched him teach a razor cutting class at the New York International Beauty Show, as younger stylists looked on in amazement. He’s revolutionizing the art of hairdressing and finishing for our next generation of clients and stylists, by bringing back these techniques that will be so important to helping our aging clients look soft and feminine. “He makes hairdressing fun, and when that happens, new professionals will want to stay and grow in this wonderful career.” Mark Goodman, president of the National Cosmetology Association: “The hairdressers I meet on a daily basis who work in salons across America every day. They dedicate themselves to serving their clients, raising their families and volunteering in the communities—often to no recognition. They get their reward from helping people look and feel better and [from] the positive energy they feel from giving back to their communities. I am in awe of them.” Suzie Bond, Master Hair Color Educator: “Frank and Belinda Gambuzza and their team at Salon and Spa Visage in Knoxville, Tenn. Their salon has an amazing culture that uplifts the entire team to a new level of professionalism. Any big business in any industry could look at them and say, ‘We need to run like that.’ Their level of mentorship and their willingness to share their systems and programs is truly unrivaled. “I am also truly inspired by salon owner, educator, stylist and my friend, Dimitrios Tsioumas. I’ve had the pleasure of knowing him since early in his career and he is extremely intelligent, highly talented, incredibly light hearted and an amazing learner. He has achieved so much, including NAHA finalist and rising to the top level of platform artists, all while remaining a truly positive force.” David Babaii, co-creator of David Babaii for WildAid to benefit wild life: “I owe my career choice to my mother, Hilda Zakarian-Babaii. She was a fabulous hairdresser whom I admired and looked up to my entire life. As a child, she would often bring me to the salon. I would sit for hours watching her do hair. My mom was an artist who loved her craft. Her passion and devotion to hairdressing made her successful and highly respected. That is something I hope to mirror in my own career.” Brooke Carlson, RUSK: “I am inspired by my brother-in-law and sister-in-law while battling cancer. They both exhibited courage, calm and a kindred sprit toward others in the face of such great pain and adversity. Their bravery was inspiring, reassuring and uplifting. It keeps me grounded and focused on the important things in life. “I always like to follow this credo: Be better, not bitter.” Alan Benfield Bush, Ahnu: “Vidal Sassoon. He revolutionized the industry, and changed hair styling for hairdressers and consumers alike, forever. I was honored to have him as my mentor and to this day marvel at his professionalism and class behind the chair.” Elizabeth Fantetti, Professional Beauty Association: “To the world, you’re just one person, but to one person you can mean the world.’ My kids inspire me the most. We are constantly asking children to learn new things and challenge themselves, yet as adults, we tend to stay in our comfort zone. They also keep me very honest.” Andrew Jose - JLife: “I find inspiration from people in sometimes the most usual of circumstances, the way two people are talking animatedly to each other, the way [a] girl moves her head [and] flicks her hair, or [the way she] has created an individual sense of style. Living in a city like London everything is there to see and find.” Inspiration in Being a Mentor Even the most notable and powerful know the power of a true mentor. They are truly Jerry Tyler life’s coaches. Mentors are always there for us and know the true potential we often don’t see Over the last five months I have spent in ourselves. They will not only catch us numerous hours in our beauty schools fulwhen we fall but help us get back up and filling what I feel has been a long neglected assure us we will move forward without fail. focus. I have been bringing true industry There is never a louder applause than that perspective to those who will stand side by from a mentor at our successes and victories. side with us as future industry professionThey do not say, “I didn’t think you could als. In this endeavor, I have do it,” no, but they are found true inspiration and a always affirming they knew renewed faith to know, if we you could do it all the time. I have found true shepherd those new to our They knew it just came craft, our amazing industry down to you crossing the inspiration and a is in good hands. finish line to prove it. They When I look into the remind you that the biggest renewed faith to eyes of that student or smiles or greatest tears for apprentice, I see so much. I you and your dreams come know, if we shephold my hand out to guide true because you made it them, to provide all the happen. herd those new knowledge and expertise I Life by design not have accumulated along the default gains greater ground to our craft, our way. They, in turn, ask me with the aid of a mentor. to share it unselfishly and see that last bit of amazing industry is They provide it unconditionally. strength you thought you Placing myself in the shoes didn’t have. They let you in good hands. of the night-school student, use it to your benefit, and I imagine already having counsel you if they think finished a full work shift, or perhaps having you are misusing it. They challenge you, waited to be relieved of childcare responsifocus you and keep your boundaries in bilities so they can to go to night school and check. take their life to the next level. Many second Being a mentor costs little or nothing but career choice students are banking on the not being one is a cost our or any industry creative freedom and unlimited financial should never have to bear. The dividends abundance available our industry. For some paid can never be truly measured, but if of them, corporate culture has left them smiles, hugs or just the simple nod after longing for something more meaningful and hearing “well done” were counted in dollars fulfilling, so they come to us. we just solved the national deficit. The mentoring of those new to our At the end of my classes, I always have industry is probably the greatest unspoken a question and answer period with the stuneed I have seen in my educational travels. dents, which is my favorite part. Virtually at In an industry that so defines itself by indieach class, the question always is put to me, vidual achievement, the idea that the road “Who is your mentor?” I always explain that to achieve one’s goals and dreams might be I have many mentors for the various aspects less rocky with a mentor to sweep away the of my life, to maintain balance. And to them stones, and sometimes just listen, is often I am forever grateful. I have mentors in an unknown concept to those who wait to business Like James O’ Regan and Russell embrace it. In my classes I always ask, “Who Hersovitz, the president and executive here has a mentor?” Sadly, in each class, director of Carlton Hair’s 32 salons whom some attended by more than a hundred I have known and served with for 25 years. students, only a handful raise their hands. My industry advocate mentors, Fred Jones, The good news is that these few know Alex Irving and Bob Gross, they guided my what a mentor is when I ask them. The industry passion to becoming the president language differs and sometimes so do the of the largest beauty board in the U.S. specifics. It’s the industry professional who I also have inspiration from people I have went the extra mile to answer some quesmentored. Much inspiration comes from tions or the family member you can always my two children Annie and Austin whose rely on no matter what. It’s the 2 a.m. phone unconditional love requires me to always be call that always gets answered no questions my better self no matter what. There is my asked. I use modern examples they can Nephew Jeremy, who followed me into this identify with, “Where’s Oprah without Gail? industry, who is now one of Austin Texas’ Where’s Kobe Bryant without Phil Jackson?” rising star stylists and his sister Christina Blue Highways who inspires me always. There are also the apprentices and assistants I mentor day to day in my salon who never let me forget what I came here to do and have never let me stop teaching for over 35 years. Lastly, they ask me, “Isn’t there that one person who has it on all levels, professional, personal, private that mentors and guides you in all ways and situations?” I tell the students that 15 minutes before every class I get a phone call, it’s simple and straight to the point with words like, “Knock ‘em dead baby, have a great class! Rock the house!” I got that phone call at the first class and the 25th class, each time a little different to fit the situation. Each class would present itself as a challenge, and sometimes the call would be person-to-person and sometimes straight to voicemail, but the unconditional love, pride and faith in that 30-second call from my greatest mentor, friend and life’s partner one could hope for meant the world to me. The final act is always the same; I make a phone call to my mentor at the end of class to say I’m done and to share the good, the bad and what I’ll do different next time. Mentored while mentoring, what a concept. In conclusion, I want to take this opportunity to thank all my industry family that has graciously allowed me to share my road less travelled dialogue from the Blue Highways of the beauty profession and to have an amazing Holiday season and New Year full of personal and professional abundance. Jerry Tyler’s column Blue Highways is his “Road Less Traveled” perspective on the solutions and challenges facing the beauty industry. Jerry Tyler has been a stylist since 1975 serving as the former artistic director for Vidal Sassoon Academy and currently as Director of Education for Carlton Hair salons. He is also a licensed cosmetology instructor and has served as President of the California State Board of Barbering and Cosmetology. Salon Services & Supplies NORTHWEST STYLIST & SALON | DECEMBER 2008 | Beauty Technicians are “Mojo Givers” for their Clients Beauty Business Buzz Shannon Wells When was the last time you asked yourself, Why do I do what I do? Being part of this dynamic industry for the past seven years has connected me with some of the most colorful, creative and passionate people on earth. The beauty industry is filled with people who are unique the way they have dedicated themselves to helping make a difference in people’s lives, whether they know it or not. Recently the opportunity to go to a “new” technician (at least, new to me) to get my hair cut and colored helped remind me why people in the beauty industry hold a unique position to change lives and lift the spirits of the entire nation they service. That made me want to write about the experience through the eyes of your clients and take you through the experience—and the mojo— you infuse into the world. The Hunt: Believe it or not, it’s hard to find you. Finding a new stylist or technician can be a big, daunting task. Trying out If only your clients knew about all of the someone for the first time can literally feel There was one woman who was a friend blood, sweat and tears that have occurred like placing your life in someone’s hands. of a friend I noticed. Every time I saw her, I prior to their visit. Some of my best friends First time clients have no idea of your level thought to myself, wow, she has great hair. are technicians and they have shared stories of experience, of what you know or what So when I finally asked where she had her you don’t know. hair done, I called and made an appointment of mishaps and debacles during the learning process. Anyone can make a mistake It’s been an unofficial pastime for me with her stylist for the next week. on a spreadsheet, and in that case, only the to study people’s hair. I’ve found that the The Anticipation: Making an appointbest technicians send their models out into ment with a new technician can be downright numbers get hurt. With beauty technicians, that’s not the case. the world as walking, talking displays of scary. When you show up to the new salon The amazing thing about technicians their talents. Every great technician I’ve or spa, the waiting room and front desk is that they gain their skills found was by asking on a live stage. It takes guts people where they confidence to persevere get their nails done, In all areas of the beauty industry: hair, nails, esthetics and through the scrutiny of clients who takes care of you perfect your craft. their skin and of and even massage, there are clients that you can shift until You show off your hard work course, where they and practice on every client get their hair done. their day and even their lives. All this because you you see. I happen to know What I’m lookthis and I always keep it in ing for is not just choose to be a part of this wonderful industry. mind when getting my hair the great haircut done. Although your clients and color; after all, may not say anything, trust not having been me, they appreciate all of your experiments through beauty school I wouldn’t know create the first impression of how your hair and recoveries and are grateful that you have the technical points of a good cut. But I will eventually turn out. Sitting in the lobby taken the time to stick with it so they can look for someone who knows how to make watching all of the stylists, wondering which reap the rewards. themselves look great. They just exude selfwould be mine… You might as well know, a The Result: As my service comes to confidence, and that is a direct reflection of client generally thinks, and I’m no exception, completion, I am faced in the mirror with their hairstylist’s ability. that if the stylist has great hair (or nails or one of the best feelings I know; I’m staring skin) then the new customer figures they will in the mirror at a better version of myself. I provide a good haircut (or nails or skin). In my case, the cute smiling face of Sandie had chosen a fairly bold (for me) red color and as the finishing touches were being greeted me. She’s a stylist and color expert applied Sandie said, “Don’t worry; I won’t from Hair for You salon in Miramar Beach, let you leave my chair until you love it.” Florida. Her color was great, her makeup Hearing this brought a big smile to my face was applied gracefully and this was all for and the smile was the perfect finishing touch an “early” 9 a.m. appointment. As far as first to my new look. impressions go, she made me feel comfortI would like all technicians to truly able and escorted me back to her chair. I immediately whipped out the magazine understand what they give to their clients. In my particular situation, I’m eight months with model pictures of cuts and color that pregnant; I have been feeling a little “blah,” I wished to mimic. Sandie was great and to say the least. When I looked in the mirror let me say my peace. When I was finished explaining my dream style and I looked up at at the new me, I felt rejuvenated and rambunctious—back to my normal feisty self. her, she gave me a confident smile. She told I felt like going out to lunch to celebrate. I me she knew just what I was talking about, felt like I couldn’t wait for my husband to repeated back to me what I wanted for see me. I felt like I could take on just about confirmation, and then said she was ready to anything. get started. This is what you have the opportunity to The Process: At this point, the client be to your clients. In all areas of the beauty leaves the result in the hands of the techniindustry: hair, nails, esthetics and even mascian. This is where the stylist does their sage, there are clients that you can shift their thing, where the magic happens. I love that day and even their lives. All this because you you can visualize the result, assess tones, choose to be a part of this wonderful industry. features and lifestyle to come up with the I can’t imagine what it’s like to have the best solution for the client. It really is great power to change someone’s being, but I to watch a talented technician work. know that Sandie knows what it feels like, For many, this is where the love and and I thank her. passion comes in. Most technicians I have known are really creative; the best of the Shannon Wells is the marketing manager of Your Beauty Network, a best can take a person’s image, confidence beauty industry ongoing business support service. YBN offers a memberand even their life and change it for the betship based business support resource used by over 700 salon and spa ter, all in one visit. It is truly amazing. This owners. For more information, visit www.ybn.com, call 1-866-364-4926 is what I see during the application of color or e-mail [email protected]. and the precision of the cut. | DECEMBER 2008 | NORTHWEST STYLIST & SALON Finding Your Place in the Community by Giving Back Esthetic Endeavors Judith Culp Finding your place in the community by looking for ways to give back to the community is good for you and your business. The rewards of becoming involved in your local community are multifold for professionals and businesspeople. Not only does it give us that good-feeling glow, it reflects positively on our business and our industry when our clients see our involvement. Salons, spas, clinics and medi-spas all benefit from charitable donations, which don’t always need to be cash. In fact, many charities appreciate your time just as much as they appreciate your dollars. There’s a local salon that is deeply involved with a program that supports children in crisis and the people who care for them. They give away free haircuts and styles periodically to the caregivers involved as a reward for their hard work. This doesn’t require a huge outlay of cash, but it does require sincere volunteer labor. The reward is the positive way the community views them and the continuing mention of their name in the media and print. It is a win-win situation. Then there is the makeup artist who volunteers time doing “Miss X County” pageant makeup for her county. The participants appreciate the help and it establishes a positive community spirit. Other volunteers may help with local community theater events, dance teams, cheerleaders, visiting senior centers, or teaching personal grooming to junior high students. But it doesn’t have to be a cosmetology skill that we share. Volunteer at a local school with a program for which they have no coach or sponsor a kids’ sports team. Just pick your personal passions and get your good will and good name out there in the community to earn validity and recognition that no amount of advertising can buy. Sometimes salons bond together and do team events to support the community. Maybe this manifests as having a team at a walk-a-thon or maybe handing out water to participants at a fund-raising marathon. Others are involved in collecting hair to make wigs for cancer clients or box tops to support a local school fundraiser. Everywhere you turn, opportunities await involvement. Right now, just about every food bank in the country is in need of non-perishable items. Can you imagine the power we’d have if every salon put a food-bank barrel in their facility and gathered food for their county? And the press response of an industry teaming up to achieve such a thing would be significant. All it would take is a little floor space, reminder calls to clients to let them know we are doing this and a press release to let local media know this is happening. There are numerous cancer survivors in our industry who donate time and efforts to help others undergoing cancer. Patients for the hope and the understanding of the path they must endure doubly welcome their efforts. Many skilled stylists assist with wig programs and deal with the arduous task of trying to adapt them to the individuality of the client trying to wear hair that is basically not customized. Others devote time to assisting with programs like Locks of Love where long hair is donated to make wigs. For several years, our esthetics school has offered free Halloween face makeup to local youngsters to make their trick-or-treating safer. This year we combined that with a fundraiser for Lane County Food Bank. The results were most gratifying for the kids, the county and our students. Lots of kids, and numerous grownups, had great makeup and the county took home a very full barrel of goodies. Our team was excited as our esthetic students had the opportunity to do lots of face painting. It was a win-win situation and we made connections, so we will be able to reach out to even more kids next year. Even though you will get this newspaper only a short time before the holidays, there is still time to help someone in your community. With the tough economy, many families need a helping hand. Whether your staff wants to forego personal gifts and donate to Toys for Tots, a Food Bank or other local organizations, or if they want to “adopt” a family to help make their holiday time a little easier, there are many ways we can reach out and find a place in our community. But the time for the opportunity can be fleeting. Taking action now is the key. Some form of community service should be part of the business and marketing plan for every facility. Look for ways you can be involved, at not only the holidays, but also year-around. Giving back is a win-win situation. Find your place in your community. Judith Culp, a CIDESCO Diplomat has been in the esthetics industry since 1980. A CPCP permanent makeup technician for over 18 years she served a 4-year term as a Director for the Society of Permanent Cosmetic Professionals, two years as their president. She is president of Culp Enterprises Inc. and CEO of NW Institute of Esthetics. Judy Culp is available for consulting. 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NORTHWEST STYLIST & SALON | DECEMBER 2008 | 9 NEW LOCATION IN SALEM! FOUR SEASONS BEAUTY SUPPLY 12033 SE Powell Blvd., Portland OR 97266 Open 6 Days a Week: Mon-Thur 9am-7pm • Fri 9am-3pm • Sat - Closed • Sun 11am-7pm 503-760-5388 • 503-869-2926 Fax 503-760-6244 Offers expire Jan. 15th, 2009 or While Supplies Last. FOUR SEASONS MARKET PLACE 980 Lancaster Dr NE, Salem, OR 97301 (behind Taco Time) 3061 W. 11th Ave., Eugene, OR 97402 Open 6 Days a Week: Mon-Fri 9:30am-6:00pm • Sat 10:00am-6:00pm BEAUTY SUPPLY BEAUTY SUPPLY Mon-Thur: 9:00am-6:00pm Fri: 9:00am-5:00pm • Sun: By appointment only 541-484-6666 Fax 541-848-0547 Ph: (503) 363-9098 • Fax: (503) 363-9069 We Match All Local Advertisers Pricing! Visa & MC Welcome! FREE FREIGHT FOB Warrantee on all Merchandise Say you saw it in the NW Stylist! 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Inspiration Comes in all Forms The Nail Extension Vicki Peters Inspiration comes in all forms and mostly when you don’t expect it. Many things inspire me, especially as I reflect back on the recent Olympics. There is a picture of the top two USA woman gymnasts; it shows them touching hands as one leaves the floor to compete and the other gets ready to compete. That silent support between the two of them competing for the same gold medal was powerful to me. I have had many inspiring moments in my career. Three men in my business life are especially inspirational. Let me tell you about them. Geno Stampora, the motivational speaker who has been a hairdresser, salon and school owner, distributor, platform artist and life enhancement coach; and Steven Brooks, founder and owner of DIVA Studios in Las Vegas are two of them. I will never forget, years ago, a private lunch I had with them. It was away from any trade show and with no interruptions. I sat in between them and I don’t recall uttering a word; I was in awe just sucking in their energy. They are both wonderful, giving motivational educators. The man who inspires me the most is Norm Freed, a business consulting and marketing guru. When I met Norm in 1986, I was just off the stage from winning a nail competition and a friend of mine said he wanted to meet me. Not having a clue who he was, we posed for a picture, which he said he had to have. It was taken with my camera, and Norm never saw that picture until I gave him a copy 10 years later. That was the moment I knew I wanted to be like him—and I am still working on being so to this day. When Norm speaks to you, he makes you feel like you are the most important person in the world. He has a way of making you work hard and think during your conversations and when you are done, you feel like you had a therapy session. Occasionally I sneak into L.A. and we have lunch so I can get my Norm fix. I reached out to Millie Haynam, an incredible speaker in the nail industry, who inspires me every day. She says she’s inspired by Geno Stampora. “He inspires me every time I see him. He never stops learning and growing as an educator and friend. I have learned so much from him over the years and hope to continue learning for many more. Geno reminds me to cut through the bull and get to the juice. His winning way of assuring every one of us of our value is priceless.” I also asked Norm Freed who inspired him. He told about his inspiration, Lance Armstrong: “I’m sure everyone knows who he is. Every time I think of his story, I can’t help but seriously consider the validity of the word miracle.” For me, I’m inspired by nail professional and educator Diana Bonn because of her incredible sense of decorum. She has weathered some amazing storms, both in business and personally; what is more, she has not been too proud to share. I truly admire her for the choices she makes to do the right thing, period. Diana is the best person in your corner if you have a moment of uncertainty. Esthetician Janet McCormick, who has achieved a CIDESCO Diploma, an award respected world wide in the esthetic community, inspires me through her dedication to the truth without hesitation. She is one of the most beautifully authentic people I have ever met. Her knowledge is only surpassed by her willingness to share it and raise the level of those around her. Janet is obsessed with educating beauty professionals to achieve greater levels of success. One can find inspiration in the salon as well and we should make sure that it flows generously. Most nail techs are giving souls and you may not even realize it, but we inspire our clients every hour by performing a service that makes them feel good about themselves. Don’t take this for granted, and explore its possibilities. We touch them physically with our hands during the service and exchange energy and we touch them emotionally with conversation. Part of our service is our personality and conversation because we sit closely and faceto-face with them on a much more frequent basis than a hairstylist or skincare specialist does. We build a stronger business relationship where often our clients become fond of us, which builds the client nail tech bond. Just being friendly and happy to see them is inspirational, especially when they have had a tough day. It gives them a breath of fresh air and can give them an hour of escape, which is often desperately needed. That’s powerful in itself. Inspiration comes from the heart and we all know most nail techs have good hearts. Vicki Peters is a 26 year veteran master nail tech, competition champion, judge, international educator, author and manufacturer and serves on the Nail Manufacturer Council. For more information visit www.vickipeters. com or email her at [email protected]. NORTHWEST STYLIST & SALON | DECEMBER 2008 | 11 Laser Hair Regrowth? By James Giddings Laser hair regrowth? That headline was surely a typo; it was suppose to say laser hair removal, right? No, it wasn’t. As incredible as it sounds, lasers really can enhance hair. First, however, let’s begin with a careful definition of our subject. The technology discussed in this article is licensed for cosmetic, not medical, use. Therefore, strictly speaking, a person cannot make the medical statement that it grows hair. However, one can say it enhances the look and feel of hair. Now that the legal definition is out of the way, let’s get into the thick of things. Can lasers grow hair? Let’s start by talking about an actual medical laser technology approved by the FDA in January 2007. The product was the HairMax LaserComb. As a medical device it couldn’t be used in salons, it was a handheld device marketed for use in the home. The most incredible thing about it is that the FDA performed multicenter, randomized, placebocontrolled trials at four sites in the U.S. Subjects of the study received either the real device or a sham device and were instructed to use it three times per week for 26 weeks. The study found that subjects with the real device “had significantly greater increases in mean terminal hair density” than those with the placebo. That means most of the people who used it showed improvement. What about its safety? Interestingly, the FDA study found “no subject experienced a serious adverse event and the adverse event profiles were similar between the two treatment groups.” That means the safety level was very good. The Substantial Equivalence section stated it was “as safe and effective” as proven devices that came before it were. How does this FDA study help salons? It demonstrates the technology works. However, it doesn’t provide a tool for use in the salon. Salon Lasers, Inc. recently introduced a new professional cosmetic laser designed especially for the mainstream salon. It is being marketed as a great new revenue stream for salons or spas. In addition, this device is designed to be as easy to use as a sit-down hairdryer. Unlike the handheld unit in the FDA study, this unit only requires a couple minutes for the technician to set up the service, and then it takes care of all the work. Unlike the five to nine beams emitted by the handheld laser system, which the user had to slowly and systematically move over their scalp, this one emits 56 beams from a hood. Since the intensity of each beam is similar to a laser pointer, this allows it to cover the entire scalp safely without requiring motors to reposition the lasers. Enough direct or refracted light reaches adequate scalp coverage with just the natural fidget movement of the client’s head. This light is precisely tuned to a frequency that stimulates cells. On a cautionary note, it is important to know the product’s limitations. It cannot promise a full head of hair to people who are bald. It offers improvement. In some cases, the improvement is remarkable. In others, it is less. In almost all cases, there is at least some improvement. The device is designed to be used in conjunction with drug therapy, filling a need that couldn’t be addressed previously. While drug therapies primarily treat causes of hair loss, the lasers directly stimulate cells that grow hair. By combining the two treatments, the greatest result can be attained. A salon owner can calculate its income potential relatively easily. The stated lease rates are lower than the expected monthly income from a single client. All you need to turn a profit is to sign up one person. In addition to the income potential, there is an amazing emotional component. It is interesting to research customer reviews of similar units. Note, since this salon model is so new, independent reviews of it are hard to find. However, a large percentage of people who have written reviews of similar devices were extremely excited to report any improvement, even if it wasn’t huge. The positive emotional response feels almost electric. The excitement a salon might generate by offering this type of service could be higher than any of their other services, at least among their clients with thinning hair. Currently, devices and the states that license them for salon use are few. However, there will surely be more to come. This could be the birth of a new and exciting revenue stream for our industry. It might be worth doing a little research of it on your own. To quote Craig Black, president of Salon Lasers, “Everybody looks for that rare opportunity to be the first in the door with a proven technology, to get in on the ground floor, so to speak.” It looks like we might be looking at the next big thing in our industry. For more information regarding: The FDA’s study of the LaserMax HairComb, visit www.fda.gov/cdrh/pdf6/K060305.pdf; The Salon Lasers company, contact Craig Black at 866-646-9050 or [email protected] or visit www.salonlasers.com. 12 | DECEMBER 2008 | NORTHWEST STYLIST & SALON Ten No-Compromise Resolutions zone. When you avoid or fail to act on an issue or problem, you are dealing with a Better Business leadership blockage. Acting from emotions Neil Ducoff can interfere with your ability to see and confront reality and lead to great frustration on both sides. Once you do, you’ll wonder As we approach the end of the year, it’s a why you waited so long. great time to re-evaluate where you’ve been 7. Raise the bar on customer service for the past year and what you want your to the highest rung. Customer loyalty business to look like going forward. comes from delivering extraordinary service, To that end, I offer these 10 no-comquality and value with a no-compromise promise New Year’s resolutions to help you passion. No matter what business you’re lead your company and your team from the in, customer loyalty drives the true leaders strongest position of growth. It starts possible—the posiby listening to your tion of no-comprocustomers and your Paint a high-definition mise leadership. front-line team. Never 1. Always put accept inferior perforpeople before picture of your desired out- mance or poor quality profit. Period. Do service. Your customers that, lead them come, and then establish will notice, even if they with passion, trust don’t tell you. them to do the right progress checkpoint dates 8. Protect the thing, give them the financial integrity freedom to do it, and times. Start each day or of the company. Achelp them have fun countability at all levels and the profit will shift with a huddle. Provide of the company to come. adhere to its financial 2. Listen and control systems is the positive and constructive really hear what determining factor of employees have your company’s profitfeedback at every turn. to say. They are the ability performance. front line of your You need to create a business—the people cash-flow projection, customers see—and to live your plan, to pay attention to all hold the insights to make things better. your financial reports, to understand your Respond to their suggestions and make them financials, build cash reserves and manage feel valuable. debt. Unite no-compromise leadership with 3. Always clarify expectations. People accountability and you will ensure balance in need to know where they stand and where your profitability. they are going. Paint a high-definition picture 9. Achieve maximum consistency of your desired outcome, and then establish through accountability to your systems. progress checkpoint dates and times. Start Systems give your business predictability. each day or shift with a huddle. Provide They reduce the chances of things going positive and constructive feedback at every awry, spinning out of control or otherwise turn. Share the information they need to do becoming more stressful than necessary. their jobs. 10. Create a no-compromise culture 4. Create equality and fairness by that is purely world class. Strengthen, nureliminating double standards. That ture and protect your business culture from means the same rules that apply to your team contamination at all costs. Great leaders aren’t apply to you, and that all team members are great because they’re innovative, understand treated the same. It also means you and all number or have good communication skills. team members will roll up your sleeves and They’re great because they design, build and pitch in when needed and that you never fiercely protect the cultures they are empowtalk about, gossip or degrade an employee to ered to lead. others. 5. Tackle the tough stuff before it Neil Ducoff is the founder and CEO of Strategies, a business training and gets out of hand. Don’t wait for an issue to coaching company specializing in the salon and spa industry. He has been a business trainer, coach, keynote speaker and author for 38 years and is become huge before you address it. Always expert in team-based compensation. Ducoff is the author of “Fast Forward,” remember that small problems grow like a business resource book for salons and spas. His new book, “No-Comweeds, so it’s best to nip them in the bud. promise Leadership,” published by DC Press is available at book. For more 6. Never put off a crucial conversainformation, visit www.nocompromiseleadership.com. tion — even if it’s outside of your comfort Information Is Power, and Precious Taking License Kraig Bohot Board Bulletin... Next Board Meeting Is Jan. 12, 2009 OHLA Establishes New IdentificaThe Board of Cosmetology next meets tion Requirements for Applicants on Monday, January 12, 9 am in the Rhoades Conference Room at the Oregon Health Licensing Agency (OHLA) in Salem. Board meetings are open to the public and offer an opportunity to comment on board business and other related matters. For a meeting agenda, visit the OHLA Web site at www.oregon.gov/OHLA/COS, call OHLA at 503.378.8667 or visit the OHLA office. Meeting agendas are usually finalized and posted to the Web site within two weeks of the meeting. OHLA, Board of Cosmetology Suspend LaserGrade Examinations As of December 1, 2008, the Oregon Health Licensing Agency (OHLA) and Board of Cosmetology temporarily suspended the acceptance of examination scores from LaserGrade* for all fields of practice certification and the Oregon Laws and Rules section. The agency is currently reviewing the process for accepting LaserGrade examination scores to determine if changes are necessary to continue offering this remote testing option. Applicants may continue to take the examination at OHLA in Salem. In most cases, applicants who take and pass the examination at OHLA receive same-day certification Questions? Contact OHLA at 503-3788667 or [email protected]. *LaserGrade a wholly owned subsidiary of PSI Services Inc. As of December 1, 2008, all applicants for an authorization to practice (license, registration or certification) must provide two or more forms of acceptable original or certified copies of identification. Acceptable identification includes, but is not limited to, U.S. passport, driver’s license, U.S. Social Security card, and original or certified copy of a birth certificate. For more information, visit www.oregon. gov/OHLA. Interpreter-Assisted Examinations No Longer Offered As of December 1, 2008, OHLA and the Board of Cosmetology no longer offer interpreter-assisted examinations. Applicants may continue to take the written examination on computer touch-screen in English, Spanish or Vietnamese. Legislative Watch: Session Starts in January 2009 Estheticians interested in the Oregon Health Licensing Agency’s proposal to recognize advance training, education and experience for advanced practice should look for updates after the Oregon State Legislature’s session begins on January 12, 2009. Find legislative updates and more information on OHLA legislative proposals in upcoming editions of Northwest Stylist and at www.oregon.gov/OHLA. Shear Numbers How many practitioners and facilities are active in Oregon? (Numbers in parentheses +/- change from previous month.) According to Oregon Health Licensing Agency (OHLA) records as of December 2, 2008: Practitioners . . . . . . . . . . . . 30,983 (+79) Facilities . . . . . . . . . . . . . . . . 4,515 (-31) Independent contractors . . . . . 6,991 (-58) Certificate of ID . . . . . . . . . . . . . 163 (-4) Barbering . . . . . . . . . . . . . . . 5,709 (-37) Esthetics . . . . . . . . . . . . . . . 13,556 (-24) Hair Design . . . . . . . . . . . . . . 20,973 (-9) Nail Technology . . . . . . . . . . 14,897 (-56) You’ve probably seen the worrisome headlines: major corporations losing the confidential and personal information of thousands, even millions, of customers. Perhaps you’ve been unfortunate enough to be the victim of identity theft yourself. As information becomes more important in all aspects of life, keeping it protected is becoming more important, too. At the Oregon Health Licensing Agency (OHLA), we are taking steps to protect information that could cause harm to our licensees or the agency if it fell into the wrong hands. At the same time, we are continuing to be as transparent as possible in how we do business as a state agency. Public, Private Information While we want our licensees, consumers and other agency stakeholders to be fully informed of the agency’s operation, we also want to fully protect information that is, by law, confidential. OHLA already has safeguards in place to protect the most obvious confidential information, such as licensees’ individual social security numbers. To keep a step ahead of computer hackers and other information thieves, OHLA is involved in statewide efforts to safeguard such information. Whether the information is electronic, printed or even verbal, we are leveraging the expertise of the Department of Administrative Service’s Enterprise Security Office to keep confidential information protected. Acts of Nature, People Hurricane Katrina and other natural disasters taught us that confidential hospital patient records can simply float away in flood waters. Unfortunately, human error continues to wreak havoc on our information security as well. Remember the story about the hospital worker who left patient records overnight in a van? Whether it is an intentional act by a mysterious hacker, a simple mistake by an untrained worker, or an unexpected act of nature, the risk to information security is real and growing. A Plan in Place Thankfully, Oregon state government has not suffered from the kind of information security breaches that have grabbed headlines in the past few years. Based on statewide efforts and expertise, OHLA will be developing a plan to enhance our existing information security in the coming months. Obviously, protecting licensee information is one of our highest priorities. But we will also be reviewing how well we are safeguarding other sensitive information, from proposed disciplinary or ongoing investigatory actions to executive session proceedings. At the same time, we’ll be continuing to provide our customers, consumers and stakeholders with the information they need to be knowledgeable participants in the regulatory process. Kraig Bohot is Communications Coordinator at the Oregon Health Licensing Agency (OHLA), a state consumer protection agency providing centralized regulatory oversight of multiple health and related professions. He can be reached at (503) 373-1939 or at [email protected]. Protecting Information Security: A Statewide Effort The Oregon Consumer Identity Theft Protection Act, passed by the 2007 Oregon State Legislature, gives consumers more tools to protect themselves against identity theft. This new state law requires businesses, organizations, government agencies, and individuals that collect and maintain personal identifying information to ensure the security of that information. Q: What is “personal identifying information?” A: A person’s name in combination with a Social Security number, Oregon driver’s license number or Oregon identification card number, passport number, financial, credit or debit card numbers along with security or access codes or password that would provide access to a financial account. Q: What does the law require? A: The law contains three components that will help protect sensitive information: Notification of a Security Breach. Anyone (business, organization, government agency, or individual) that maintains personal information of Oregon consumers will be required to notify customers if computer files containing that personal information have been subject to a security breach. Protection of Social Security numbers. Those who keep Social Security numbers are prohibited from printing Social Security numbers on cards or documents that are mailed, unless the consumer has requested information that requires an SSN, or publicly displaying or posting a Social Security number. This doesn’t apply to the use of SSNs for internal verification purposes. Safeguarding Data. If you collect personal identifying information, you must develop, implement and maintain reasonable safeguards to protect the security and confidentiality of the information. This also includes the proper disposal of information. Visit http://www.cbs.state.or.us/dfcs/ id_theft.html for more information on the Oregon Identity Theft Protection Act. NORTHWEST STYLIST & SALON | DECEMBER 2008 | 13 Do I Need a Salon Shop License If I Have an Operator License? Advisory Board’s Position on Fish Pedicures by Anne Martin, Advisory Board Chair, Licensed Aesthetician The Advisory Board to the Department of Licensing functions on several levels, not the least of which is to assure the public safety through recommendations of correct, current, and substantive methods of sanitation before, during and after the services provided by our professions. The growing incursions of MRSA, mycobacterium fortuitum, hepatitis C, and so-called “super-bugs,” to name only a few, into the general populations have made this mandate even more important. Recommendations are reviewed by DOL, and those health threats that require increased vigilance are identified by DOL through education, inspections, and regulations. This being said, the Advisory Board has completed a review of the relatively new practice of “fish pedicures;” this paper states our views and recommendations. It is also noted that, while it may be possible to perform this service in a manner that satisfies our many and various concerns about it, thus far, “fish pedicures” have not done so. Sanitation: The “tanks” clients put their feet into, containing the fish; require sanitization after each use, per WAC 308-20-110. Any chemical that would adequately kill bacteria would also harm or kill the live fish. The fish themselves are considered “implements,” in that they remove dead skin. Yet, they may not be “sanitized” without also being harmed. “Conditioners” put into the water are not generally bactericidal, or tuberculocidal, or hospital-grade disinfectants. Furthermore, anything on the feet of the clients, be it dirt or cleansing solution, pathogens or disease, could wind up in the water or in the fish. The fish ingests whatever is present, and then excretes it back into the pedicure water. Exfoliation: The fish “exfoliate” the feet by “nibbling” dead skin. This method could result in small abrasions and/or cuts, thereby compromising the effectiveness of the barrier function of the skin. This would leave the foot vulnerable to the excrement of the fish, any fungi present, and any bacteria passed along by the fish themselves. Freedom of Choice: an argument has been made that having this pedicure is an example of freedom of choice, i.e., the clients’ right to choose is seen as outweighing the state’s interest in protecting consumers. However, the Board sees this most clearly as the obligation DOL has to protect the general public. The most direct analogy is the often used: “Your right to freedom of speech stops short at falsely yelling, ’Fire!’ in a crowded movie house.” It is not a personal intrusion as much as it is a health precaution. MRSA, blood borne pathogens, hepatitis C, mycobacterium fortuitum, (the so called “flesh eating” bacteria), super-bugs, (those increasingly resistant to antibiotics) are all apparently on the rise. DOL and this Board would be derelict in our duty if it were not pointed out that this type of pedicure, using live fish and, inevitably, excrement stained water, may compromise the health of the client. Cruelty: Several Board members expressed their dismay that the fish could be crushed by feet, and/or poisoned by chemicals. More, that a practice based particularly on shock value that relies on the likely inhumane treatment of a live creature for the dubious sake of “something different” is not acceptable to us as professionals. As a Board we have asked, “Is this right? Does it serve the greater good? Does having a fish pedicure have more value than the potential risk to health?” and our answer is, quite simply, “No.” 14 | DECEMBER 2008 | NORTHWEST STYLIST & SALON The answer is YES! unless you are an employee of the salon….. Anyone who leases a space and provides cosmetology, barbering, esthetics, or manicuring services in a salon/shop in the state of Washington is required to have a location (salon/shop) license in addition to the operator license. Anyone who provides these services in a mobile unit or as a personal service operator is also required to have a salon/shop license. The exemption is if the operator is an employee of the salon and receives their pay from the employer, they would not need to have a salon shop license. The employer would be responsible for the taxes payable to the Department of Revenue. If the ownership of the business changes, the new owner would have to complete a new application for licensure as the licenses are not transferrable. If a business has one or more branch locations, they must obtain a separate salon/shop license for that specific location. 2009 Advisory Board Meeting Schedule • January 12, 2009 Hilton Seattle Airport & Conference Ctr 17620 International Blvd Seattle, WA 98188(206) 246-8600 • March 9, 2009 Hampton Inn Bellingham-Airport 3985 Bennett Drive Bellingham, Washington 98229 360-676-7700 • May 11, 2009 Hilton Garden Inn 701 North Young Street Kennewick, WA 99336 (509)735-4600 • July 13, 2009 DoubleTree Hotel 322 North Spokane Falls Court Spokane, Washington 99201 (509) 744-2311 • September 14, 2009 Hilton Garden Inn 401 East Yakima Avenue Yakima, WA 98901 (509) 454-1111 • November 9, 2009 Homewood Suites Hotel 701 SE Columbia Shores Blvd. Vancouver, Washington 98661 (360) 750-1100 A salon/shop license is not required when these services are provided to place bound client in the client’s home or in a long or short term health care facility. If these facilities are operating on a “for profit basis” for clients other than the place bound clients, a salon/shop license would be required. There has been confusion in the past when an operator moves to a new location and they want to use the location license they had at the last salon/shop that they worked in. The operator must apply for a new salon/ shop license for the new location, as the prior license is no longer valid. The inspection staff for the Department of Licensing reports that the lack of a valid salon shop license is one of the most common violations. If you have questions, you can contact the department by email at www. dol.wa.gov/plss/cosfront.htm or by telephone at (360) 664-6626. Workshops to Re-Write Laws and Rules – Public Welcome We will be conducting workshops in the afternoon of the Advisory Board meetings and all day long on the dates listed below. Everyone is encouraged to attend and participate in this process. Dates: • • • • • February 9, 2009 April 13, 2009 June 8, 2009 August 10, 2009 October 12, 2009 Location: Department of Licensing 405 Black Lake Blvd. Olympia, Washington 98502 (360) 664-6643 Numbers in Style Department of Licensing licensees Operators....................................53,525 Personal Service..............................405 Salons..........................................13,396 Schools..............................................97 Mobile Unit......................................30 SALON OPENINGS MAN I CUR ISTS NEEDED! Clas sic Touch offers an attractive, cost effective, comfortable environment for successful Manicurists and their clients. Privately owned building, free advertising, paid malpractice, vacation benefits, rent incentives. Portland-Gresham busy location. Lots of free parking. Seven busy stylists. Ask for Leona (503)666-3795 WILSONVILLE PAUL MITCHELL FOCUS SALON HAS OPENING FOR STYLIST willing to use full cosmetology license. Commission vs. hourly. Email to: [email protected] or call (503)998-4200 to schedule an interview. FREE TANNING! TAN YOUR HIDE & MORE IN SHERIDAN moved to a beautiful, spacious building where we will also be offering Massage, Piercing, Tattooing and Cosmetic Tattoo. We are in need of SERIOUS PROFESSIONAL HAIR STYLISTS and NAIL TECHS to fulfill public demand ~ Alissa (503)888-4120. MODERN, PROGRESSIVE, TRENDY NW PORTLAND LOCATION Cut and color focused salon - published in fashion magazines. Seeking Stylist with clientele to join our team lease or commission. TIGI re tail. Paul (503)799-4170 www.bluechairsalon.com /my space: blue chair salon NEW SALON IN SOUTH SALEM New furniture, central vacuum system, laundry room. $425 / month first three months. Please call (503)302-7408 or (971)563-2536. BEAUTIFUL BATTLE GROUND, WA ~ NEWLY REMODELED, INSIDE AND OUT 18 years established Day Spa. Seeking full-time Nail Technician and part-time Stylist. Commission to lease. Contact Joanie (360)687-4999 or (360)921-2437 UPSCALE SALON IN DOWNTOWN LAKE OS WEGO - HAIR STA TION FOR LEASE - THREE MONTHS FREE with 1 year lease. Brand new salon. Also room available for massage or facial. Must have clientele and be self motivated. Call Mitra (503)997-5242. OUTGOING AND MOTIVATED HAIRSTYLIST with full (or almost full) clientele wanted for a commission position in our upscale salon in NW PDX. We are a Bumble & bumble salon with Jan Marini & Dermalogica skincare & the only salon in PDX with our own limousine. Receptionist, laundry & backbar provided. Position is 60/40% commission - you get 60%, plus 15% for retail sales! Contact Charlie (503)227-7750 REACH OVER 25,000 BEAUTY PROFESSIONALS IN OREGON AND WASHINGTON. For as little as $30/month you can advertise to every salon and barbershop in the Pacific Northwest. Go to www.nwstylist.com to place your ad now. RAZORS EDGE SALON LOCATED IN VANCOUVER HEIGHTS is looking for Stylists with clientele. Lease shop. Newly remodeled, August 2008. Call Lisa (360)693-0973 or [email protected] HOOD RIVER SALON OPENINGS: STYLISTS, ESTHETICIAN, MASSAGE Spacious, attractive, established. $100 weekly rent. Retail sales all yours. Tragic October death = clientele. Call Karen (541)386-6699, Brian (541)386-3381, or Scott (541)399-3149. NEW PEARL DIS TRICT SA LON OPENED DEC. 1ST Prime location. FT/PT leases available. Flexible schedules. Receptionist, backbar / styling products, towel service, beverages / snacks & wi-fi provided. 15-20% of retail sales. Call (503)720-9822 BLISS SA LON & DAY SPA HAS TWO CHAIRS AVAILABLE FOR STYLISTS WITH CLIENTELE Please apply in person at 2045 SE Division Street in Portland, OR. Ask for LAURA or ERIN. Email your resume to: [email protected] OPENING SOON! ~ NORTH SPOKANE SALON & SPA Looking for talented professionals in both divisions of our new, upscale Salon & Spa. Bring your clientele or build with us. Exciting opportunity! Beautiful work environment! Located in a busy, growing, professional business area. Send inquiries to: [email protected] NORTH SEATTLE SALON / STATIONS FOR LEASE Hairstylist needed, lease or commission. Great location. Fun, relaxed salon in fast growing neighborhood. Great place to build your business. $475 per month. (206)784-2575 SEEKING SUPER MOTIVATED STYLIST WISHING TO CON TROL THEIR OWN DESTINY AT A BEAUTIFUL SALON IN DOWNTOWN PORTLAND Great staff, reasonable rent and high density client potential. Call Dan for details at ME Hair Design (503)227-0322. HAIRSTYLIST & NAIL TECH LEASE STATIONS AVAILABLE AT SHEAR PLEASURE HAIR DESIGN LOCATED IN RA LEIGH HILLS, FRED MEYER SHOPPING CENTER - BUSY, WELL ESTABLISHED, FULL SERVICE SALON Must see before choosing a salon. (503)297-3305 or (503)557-8516 Two Months Free Rent PANKY & FRIENDS IS SEEKING MOTIVATED, PROFESSIONAL AND FRIENDLY HAIRSTYLISTS AND NAIL TECHS TO LEASE IN DOWNTOWN MILWAUKIE Full time and part time avail able. Call Panky (503)799-5973 HAIRSTYLIST STATION FOR LEASE IN WELL-ES TAB LISHED, CLEAN, SPACIOUS SALON Excellent NE Portland location. Reasonable lease, plus receive 20% of retail sales. (503)913-0986 or email [email protected] FREE TRIP TO MEXICO 5 stations for lease. $400 each. Sign a lease for 12 months and receive a free trip to Mexico. 3061 W 11th, Eugene Oregon. (503) 869-2926 BEAVERTON - ONE MONTH FREE RENT! OUR FUN & SASSY SALON NEEDS STYLISTS to call Pamanda’s Hair Studio their home. Be your own boss. You decide your days and hours! Call (503)887-2876 NAIL TECH / STYLIST This is where you want to work if you like a nice, newly remodeled, established salon with professional staff. Call Joan (503)284-2927 or (503)702-9261, drive by: 4103 NE Tillamook, Portland. SW PORTLAND / BEAVERTON 10 MINUTES FROM DOWNTOWN. GORGEOUS HIGH END SALON WITH SPA PEDICURE AND FACIAL ROOM. LOOKING FOR PROFESSIONAL, HIGH END STYLISTS WITH FULL CLI EN TELE. EX PAN SIVE RE TAIL AREA. REASONABLE LEASE. (503)381-1177 CELL LEASE OFFERS STATION FOR LEASE AT PEARL DISTRICT SA LON www.seventyseven.us. Please call Kate (503)223-7331. SALON LAVONNE HAS AN OPENING FOR FULL OR PART-TIME STYLIST AND FULL OR PART-TIME NAIL TECHNICIAN Please send a resume to: 14547 SW Westlake Dr., Lake Oswego, OR 97035 (503)968-7141 NORTHWEST STYLIST & SALON | DECEMBER 2008 | 15 NEAR WASHINGTON SQUARE - SEEKING FULL OR PART-TIME LEASE HAIRSTYLIST Two chair salon. Personal, professional, newly decorated. Bring your clients to a space that is different from the beauty shop politics. Your clients will love it! (503)244-1927 SALEM ~ CHRIS TIAN SA LON LOOKING FOR TWO HAIR STYLISTS to join our family; enjoy a comfortable atmosphere with lots of teamwork. Plenty of parking for your clientele. Call Lynne at (503)363-2908 CHANGE IS HARD! NW Portland’s AT THE SALON can help! 1/2 OFF FIRST 3 MONTHS with year lease. Full or Part-time available. Reception, sell own retail and much more! (503)295-1242 J.MEYER SALON IS AN ESTABLISHED, RESPECTED SALON IN WEST LINN We currently have apportunities for a PT Stylist and FT Nail Tech to join our salon family. If you’re looking for a warm, friendly, fun enviornment for you and your clients look no further. Two weeks free rent per year. Sell your own retail. (503)635-4162 WALKER ROAD: BEAVERTON - 1 MONTH RENT FREE! Fun, Drama Free Salon Environment. Low Lease Stations Available for Experienced Stylist / Colorist. Up Front Client Parking with Walk-In Cli entele Avail able. (503)679-5777 or (503)646-6620 LUSH SALON IN GRESHAM HAS HAIR STA TIONS FOR LEASE OR COMMISSION - FULL AND PART-TIME Good location. Some walk-ins. Lease includes retail commission and towels. Must be experienced and professional with clientele. 1/2 off first month’s lease. Contact Khamsai (971)533-4333 SALON WEST HILLS A full-service lease salon in SW Portland (Raleigh Hills) is looking for Hairstylists to join our fantastic group. Many amenities - Receptionist, laundry, sell own retail, parking, coffee / cookies, etc. MUST SEE in side to ap pre ci at e! Call Adriennne (503)349-3677 HAIRSTYLISTS NEEDED AT UPSCALE SALON IN MEDFORD Some clientele preferred. $425 per month. Bring a friend and you each pay only $400 per month for the first six months! Towels and parking provided. Great location, friendly atmosphere. Lesli (541)621-8300 CO LUM BIA GORGE SA LON IN TROUTDALE HAS FULL / PART-TIME HAIR STATIONS FOR LEASE Lease includes receptionist. Must have clientele. 1/2 off first month’s lease. Call (503)491-1336 BEAU TI FUL, COM FORT ABLE AND ES TABLISHED, UP SCALE SALON IN TIGARD seeking two experienced Hairdressers to lease stations and join our already busy team. Contact Wendy or Lizette (503)684-6506 SILHOUETTE HAIR SALON IN CEDAR MILL AREA has two Hairstylist stations and one Nail Tech station available now! Full or Part time leases, very rea sonable! Please call Robin (971)344-7917 SPA PEDICURE, NAIL STATION AVAILABLE AT HIGH END SALON IN BEAVERTON Spa Pedicure unit is pipeless for ultimate sanitation, bacteria free! Must be experienced with full clientele. Call (503)381-1177 DOWNTOWN SALEM - AVALON SALON is looking for fun, friendly Stylists. There are currently 2 hair stations available for lease. First 3 months 1/2 off! Contact Alyssa (503)588-6855 ESTH ETICIA N / PER MA NEN T MAKEUP TECH / MASSAGE THERAPIST Space available to share 3-4 days / week. Electrolysis Clinic of Portland (503)227-6050 LEASE STATION AVAILABLE IN ESTABLISHED NE PORTLAND SALON Lease $465. Parking, easy freeway access. Call Cathy (503)236-1152 HAIR STYL IST STA TION FOR LEASE $425 FULL-TIME, $325 PART-TIME We are in the Canterbury Square in Tigard. Come in and check us out! Large work stations and pri vat e stor age lock ers. Ca ll (503)639-8353 days or (503)649-3284 evenings. THE PERFECT TIME TO CHANGE SALONS IS NOW, BEFORE THE HOLIDAYS Your clientele is sure to follow. Reflections has a couple of open ings for Hair stylist - full or part-time. $130 per week or $70 part-time, 30 day contract. Great location in Sellwood, plenty of parking. Dave or Debbie (503)239-7105 or (503)680-6258. Come join seven other Stylists and Nail Tech who have worked together for years with lots of experience. 16 | DECEMBER 2008 | NORTHWEST STYLIST & SALON SALON 1515 has a full-time private room and part-time station available for lease. Retail your own products. We are located on NW 23rd Avenue with parking for our clients! Call Jacqueline at (503)701-7992. EDEN’S APPLE SALON & DAY SPA - SALEM Newly renovated. Looking for Lessees with full clientele that want to have a good time and like what they do. Massage, Nails, Facial, Hair Stations. 4 5 5 5 L i be r t y R o a d , Sa l e m, O R . Ca l l (503)588-1579 LOOKING FOR SUPER MO TIVATED STYLISTS to join our fun and friendly team in a beautiful Full Service Salon for Men & Women in SW Portland / Beaverton. 10 mins from downtown, lots of parking, easy access to freeways (Hwy 217 & Hwy 26). Reasonable rates, friendly owner. Hair Sta tion Leas ing Opportunity. Call Tea 503-453-2477. FOUR HAIR STATIONS FOR LEASE IN KENNEWICK, WA! Brand new salon, just remodeled. One Nail Station and one Massage Room for rent! $90 per week! Great moving special! VIP Salon! Call (509)591-2750! RARE OPENING FOR STYLIST IN THE HEART OF SELLWOOD Full-time or part-time. 1/2 off first two months rent. Space available just in time for the busy Holiday. Sell your own products. Please call (503)317-8396 A F U L L Y E Q U I PP E D A E S T H E T I C TREATMENT ROOM FOR PART-TIME USE - VANCOUVER, WA Perfect for an Aesthetician or other skin care professionals with an existing clientele. On a quiet street one block from downtown Vancouver with easy access to I-5. Flexible schedule. Price negotiable. Contact Debra at (360)695-0394 CEDAR MILL - FULL OR PART-TIME STYLISTS WANTED Rent station for $450 full-time (four days or more), $250 part-time (two days). Call Debbie (503)644-5101 - David Allen’s Too SALEM ~ PART-TIME ~ 9X8 ROOM Chair, mirror, shelves. Sell your own product. Great downtown location. Free customer parking. Your own phone extension and voice mailbox. $200 month. Call John @ (503)399-9999 ext. 3# NURTURE INSPIRED HAIR DESIGN LOCATED IN SELLWOOD / WESTMORELAND HAS A VERY RARE OPENING for one special and established Hairstylist. Looking for a happy, service oriented person to join our team. Many Extras included. Call Alan @ (971)533-5359 or email: [email protected] $25 PER DAY FOR STYLIST STATION Pick your day. Towels and shampoo provided. Nail and Pedicure area available. Call Sheryl (503)666-6866. Historical Gresham near Max. WHY RENT A CHAIR WHEN YOU CAN OPERATE YOUR BUSINESS IN A PRIVATE HAIR STUDIO? :o) A rare opportunity to run your very own mini-salon! Equipped with dryer & sink, functional window & brand new floor. Free use of reader board on busy street to advertise your biz, new clients available. F/T receptionist. First month FREE! Call Sue for more info or t o sched ule a tour . (425)822-1913 Body Boutique Salon, 13027 NE 85th Street, Kirkland, WA 98033 = HAIR OR NAIL STATION - 1/2 OFF FIRST MONTH’S RENT Experienced Stylist desired. Newly remodeled salon in West Salem. For more information please call Jen @ (503)871-5054 BARBERSHOP...BARBER WANTED Looking for someone to lease that has Barbering skills. Must be able to do everything from fades to wet cuts, in a busy Barbershop. Shop is located in Salem. Tues.-Sat. If interested call (503)371-8955 or (503)991-2215 DOWNTOWN LAKE OSWEGO 2 stations available for motivated and established Hairstylists. Upscale salon, very reasonable rent. Free parking. Please call for more information. (503)740-5851 SALARY / COMMISSION WORK FROM HOME Portland Oregon manufacturer/distributor has an opening for a positive minded, self motivated customer service rep in several locations. This is a work from home contract position. Set-N-Me-Free provides territory account and lead information direct into your computer. On the telephone, you train salons to use healthy skin care products and add-on treatments. Work from home is generous commissions and bonuses. Send resume to 503-669-9057 or call Debbie at 800-221-9727. C h ec k u s o u t : www.set-n-me-free.com RAIN SALON IN BEAVERTON IS SEEKING EXPERIENCED STYLISTS High commission, full medical and dental benefits, product commission and paid time off. Call (503)579-1500 COSMETOLOGY TRAINER We seek a Cosmetology Trainer with a passion for training and development. If you were born to deliver exciting and motivational technical, customer service, and management training; we want to connect with you. For more information on career opportunities call us at 1-800-259-9865 or email [email protected] COS ME TOL OGY IN STRUC TOR NEEDED IN PORTLAND - HIGH PAY AND GREAT BENEFITS Paid medical / dental / vision. Paid holidays / vacation / sick days. Minimum two years salon experience. Send resumes to: [email protected] or fax to: (503)262-8499. STYLISTS AND SALON MANAGEMENT needed im mediately for fast-paced sa lons in Medford, Grants Pass & Klamath Falls. Hourly wage, bonuses, commission, tips and benefits. Paid advanced training. Call (541)891-2811 SHOPS FOR SALE THE PERFECT SALON AT THE PERFECT LOCATION Two years old and busy at Olympia’s Hawks Prairie. Right off I-5 by Cabelas, Costco, Home Depot, etc. Eight stations, four sinks, four dryers, color bar, laundry / breakroom, inventory and many patrons. A must see!!! (360)413-0065 THE BARBER OF C’VILLE MUST SELL! One chair barbershop in Canyonville, Oregon. Great opportunity to carry on an established 52 year business. Call Jerry at: (541)839-6148 SW PORTLAND - BEAUTIFUL, ESTABLISHED, UPSCALE SALON / HOUSE COMBO in residential, commercial zoned area. Fireplace, hardwood floors, fenced yard, RV parking, busline, shopping, PCC. Five minutes from downtown. Lots of customers, lots of parking. All equipment included. Great location - don’t miss this one! $269,000 negotiable. (503)341-3974 or (503)203-0029 SALON FOR SAL E IN HIS TORICAL DOWNTOWN GRESHAM Six Stations, two Nail Stations, Pedicure, Tanning. Retail your own. $29,000. Call Kelley (503)805-6631 FULL SERVICE DAY SPA LOOKING FOR RIGHT BUSINESS PARTNER OR OPTION TO PUR CHASE EN TIRE BUSINESS Great location in Springfield, OR in high traffic area. Visit spa on the web @ www.thecapricedayspa.com for photos and infor ma tion. C ontact Ron Mar shall a t (541)746-0032 for details. NEW EQUIPMENT BLACK, ADJUSTABLE STYLING CHAIR with hydraulic pump. Never been used. $300 OBO. Call (360)695-0394 LA-TE-DA CUSTOM DESIGNED SALON FURNITURE.WITH YOUR DESIGN IN MIND OUR COMPANY OFFERS A WIDE VARIETY OF SERVICES TO CREATE YOUR SALON VISION. START TO FIN ISH COM MIT MENT IN CLUDES COMPLETE FLOOR PLAN DESIGN -CREATIVE EQU IPMENT DE SIGN. ASK ABOUT OUR hide-a-cord styling station and other special designs. Hassle free Financing available for ev eryone. 1-800-640-0444 WWW.LATEDAUSA.COM ELEGANT NAIL SUPPLY: We wholesale and retail New & Used Salon Equipments, Salon Furniture and all brand-name products OPI, IBD, Gena, Creative, LaPalm… We offer online continuing education. Please visit our website for more information: www.elegantnailsupply.com. Phone: (937)258-0608 or 1-888-308-6308 REACH OVER 25,000 BEAUTY PROFESSIONALS IN OREGON AND WASHINGTON. For as little as $30/month you can advertise to every salon and barbershop in the Pacific Northwest. Go to www.nwstylist.com to place your ad now. USED EQUIPMENT FOUR SHAMPOO BOWLS WITH HOOKUPS, Four shampoo chairs (no footrest) - colonial blue. $400. Two custom manicure tables with Kayline vents - creme laminate. $400. Stacked washer / dryer: 74 1/2 H X 27 W X 28 1/2 D - white Frigidaire. $450. Email: [email protected] CLEARANCE SALE - EVERYTHING MUST GO! from the formerly Unique Services warehouse. 20605 SW 65th, Tualatin, OR. December 16th-19th, 10-5 daily. (503)705-9328 2004 HEX II VER TICAL TANNING UNIT with dressing room. Less than 500 hours, 50 amp breaker. Nice unit! $3500. www.hextanning.com to see photos / size. Call (541)350-6006 FOUR BLACK AND CHROME HYDRAULIC STYLIST CHAIRS Hardly used, $400 for all OBO. Call (541)232-5542 PROFITABLE SIDELINES OFFER YOUR CLI ENTS MORE Tamera Acey, a Health & Weight Loss Advisor can assist them, or she can train you how to offer this valuable service yourself. Help your Clients truly feel better. Call her at (503)267-9189 (Pacific time) or e-mail: [email protected] EDUCATION LEARN NEW TECHNIQUES THROUGH DVD’S - FREE CATALOG Hair cutting & styling, clipper & razor cutting, hair coloring, wedding styles & updo’s, makeup, facials, manicures and pedicures, waxing & hair removal, massage, and spa & body treatments. 800-414-2434 - www.VideoShelf.com MISCELLANEOUS SUPER SHEAR SPECIAL!! Precision Plus Bevel Edge, Convex Edge AND Shop Shear with Free Shipping! $99.95. Satisfaction Guaranteed. (740)682-6747. Check or money order to: Precision Plus, 18766 State Route 279, Oak Hill, OH 45656 BUSINESS OPPORTUNITIES MAKE $100 PER HOUR SHARP ENING SCISSORS AND CLIPPERS. I will beat anybody’s price on any equipment and training. (408)439-9161 SERVICES SHEARS SHARPENED Factory trained and certified Master Sharpener. On site service available in and around Portland, OR. Next day turn around by mail. (360)521-9967 or [email protected] Visa / Mastercard TRESJOLIE HAIR EXTENSION SPECIALIST offers Hands-on class (limited to 6 stylists only!). Visit our website for dates or go to classes section . **PLUS, we offer Free Demonstration to the salon with a minimum of 4 stylists and to schools. Call us to schedule an appointment. For more information, visit our website at www.extensions4hair.net or call (503)453-3259. HAIR X-TENSIONS 101 - A CRASH COURSE IN HAIR EXTENSIONS Demonstrations on various techniques, tools & equipment and industry knowledge on Hair Extensions. Class fee $59.00. For more info (888)806-6549 Fusion (Hot & Cold) ~ Micro Links ~ Natural Bond ~ Shrink Links ~ Secure Locking ~ Weft Linking ~ Net Integration LEARN ADVANCED FOILING & FORMULATING! Over 100 online educational documents. Go to http://www.mybellacolor.com/zenncart/ REACH OVER 25,000 BEAUTY PROFESSIONALS IN OREGON AND WASHINGTON. For as little as $30/month you can advertise to every salon and barbershop in the Pacific Northwest. Go to www.nwstylist.com to place your ad now. NORTHWEST STYLIST & SALON | DECEMBER 2008 | 17 Unique Programs Touch Millions By Gordon Miller, National Cosmetology Association In this season of doing good deeds, it’s a great time to celebrate the fact that salon professionals around the country—and the globe—spend their lives helping others, not only from behind the chair but also out in their communities. Because our members have asked for our guidance in ways to get involved, the National Cosmetology Association has developed a menu of programs that professionals can tap into to do good for others. This year, we launched the NCA Cares Program as an umbrella fundraising and member mobilization effort benefiting three important community outreach programs embraced by our association, its members and the industry at large: CUT IT OUT/Salons Against Domestic Abuse Fund, Look Good…Feel Better and the NCA Disaster Relief Fund. Each of these programs is unique in that it is based on the ideal that there is one person—a trusted salon professional—who is uniquely qualified to provide care in people’s time of need. Since 1989, more than 45,000 salon professionals have volunteered with Look Good…Feel Better, dedicating their time and talent to teach cancer patients how to better cope with the often devastating side effects of treatment. Without salon professionals, this program would not exist, and more than 500,000 patients would not know the hope they experienced when they felt cared for and beautiful again. A partnership between the NCA, the American Cancer Society and the Personal Care Products Council Foundation, Look Good…Feel Better will celebrate 20 years of helping patients look good and feel better in 2009. Co-founded in 2003 by the NCA, CUT IT OUT/Salons Against Domestic Abuse Fund has distributed more than 200,000 information posters to a vast network of professional salons. These salons have gone on to distribute over 5 million consumer safety cards providing information on the signs of domestic abuse as well as how to contact the National Domestic Violence Hotline for assistance. In addition, more than 20,000 professionals have been trained to recognize and respond to clients in abusive relationships and safely refer them to community resources. Given the unique and personal nature of the relationship between salon professionals and their clients, many consider the salon to be a safe haven, one of the few places where victims of domestic abuse can have a respite from physical and psychological abuse. Without the commitment of salons and salon professionals to displaying and distributing the CUT IT OUT information, the program would not exist and this unique opportunity to help victims would be lost. Since 1955, thousands of salon professionals have helped their fellow salon owners, stylists and cosmetologists through the NCA Disaster Relief Fund. Following the devastation of Hurricane Katrina in 2005 and most recently after the flooding in the Midwest and Hurricane Ike in Texas earlier this year, the fund has provided emergency cash relief for working salon owners, professionals and students whose lives have been affected by these natural disasters. Without the grassroots support from the beauty industry from across the U.S., the fund would not exist, and disaster victims would not have had a place to turn for professional support and a helping hand. To date, it has raised and distributed over $1 million to assist industry professionals. The National Cosmetology Association is the largest organization of salon professionals in the world. Its mission, since its inception in 1921, has been and continues to be to ensure that working salon professionals have the tools and resources available to create career success with integrity. For more information on the NCA, visit www.ncacares.org or call 312-527-6765. December Tresjolie Hair Extension Specialist offers Hands On Classes and Free Demonstration to salons and schools. For more info (503)4533259 www.extensions4hair.net 15: Salon Services presents TYROS, AGE Smart Theory & Practical, Renton, WA 1-800-251-4247 x226 www.salonservicesnw.com 15-16: Legend Aesthetic presents Body Sugaring Certification Class, Auburn, WA (253)569-3336 www.legendtrainingcenter.com 16: Salon Services & Supplies presents The Core 4, Renton, WA 1-800-251-4247 x226 www.salonservicesnw.com January 2009 4: Paul Mitchell the school Portland presents Cut & Color Class, Portland, OR (503)222-7687 5-Feb.13: Westmore Academy of Cosmetic Arts presents High Fashion, Print & Photography, Burbank, CA 1-877-978-6673 5-Mar.27: Westmore Academy of Cosmetic Arts presents Motion Pictures and Television, Burbank, CA 1-877-978-6673 12: Cosmoprof Beauty presents Nioxin Demo Day ; CND Spamanicure Showcase, Bend, OR www.cosmoprofbeauty.com 12: Salon Services & Supplies presents Dermalogica LIVE Retail, Renton, WA 1-800-251-4247 x226 www.salonservicesnw.com 13: Salon Services & Supplies presents Dermalogica LIVE Professional, Renton, WA 1-800-251-4247 www.salonservicesnw.com 14: Salon Services & Supplies presents Face Mapping, Renton, WA 1-800-251-4247 x226 www.salonservicesnw.com 15: Salon Services & Supplies presents The Core Teatment, Renton, WA 1-800-251-4247 x226 www.salonservicesnw.com 19: Cosmoprof Beauty presents Nioxin Demo Day, Tacoma, WA & Kent, WA; CND Spamanicure Showcase, Bend, OR; Pravana Color Encounter Demonstration, Vancouver, WA www.cosmoprofbeauty.com January 2009 February 2009 1: Paul Mitchell the school Portland presents Advanced Cutting Class, Portland, OR (503)222-7687 2: Ed Wyse Beauty Supply presents OPI Hands On Axxium UV Gel Workshop with Intro to new Axxium Soak Off Gel Lacquer System, Beaverton, OR www.edwyse.com 12:Cosmoprof Beauty presents Bio Ionic ReTeXpress Class Demo, Beaverton, OR www.cosmoprofbeauty.com 16:Cosmoprof Beauty presents Joico / ISO Discover Days, Bellevue, WA; Gresham, OR; Kelso, WA; Lake Oswego, OR; Medford, OR; Spokane, WA; Vancouver, WA www.cosmoprofbeauty.com 17-Mar.6: Westmore Academy of Cosmetic Arts presents Makeup for Beauty, Fashion 7 Glamour, Burbank, CA 1-877-978-6673 April 2009 15-22: Nail Those Profits at Sea, from San Diego to Mexico, 5: Global Hair and Beauty Expo, Sacramento, CA 209-824-0041 www.nailthoseprofitsatsea.com 800/809-6623 19-20: Redken Symposium, Las Vegas, NV www.redkensalon.com 25-28: The Strategies Incubator, Austin, TX www.strategies.com 31-Feb. 2: Long Beach International Salon and Spa Expo (ISSE) produced by PBA, Long Beach, CA www.probeauty.org/isse. or visit www.ghbexpo.com 5-6: Beauty School Forum, Barristar Productions, Anaheim, CA www.barristar.com 800 SHOW-432 5-6: ABA Canada presents Beauty Show - Winnipeg, Canada www.abacanada.com 19-20: Intercoiffure Spring Symposium, Las Vegas 800/4423007 or intercoiffure.us 19-20: Strategies presents High-Performance Front Desk Training, Centerbrook, CT www.strategies.com 25-27: Proud Lady Beauty Show, Chicago, IL 312-458-9862, 708-633-6328, www.proudlady.org 26-27: ABA Canada presents Beauty Show - Vancouver, B.C. www.abacanada.com 26-27: Cosmoprof Beauty presents Spring Style Show, San Jose CA www.cosmoprofbeauty.com 26-28: IBS NewYork, Jacob Javits Convention Center, New York www.ibsnewyork.com 26-28: International Esthetics, Cosmetics and Spa Conference, Jacob Javits Convention Center, New York www.iecsc.com 26-28: Strategies Business Series 4.0 - Session 1 of 4, Centerbrook, CT www.strategies.com 26-27: Strategies High Performance Front Desk Training, Avenue Five Institute, Austin, TX, 1-800-417-4848 www.strategies.com February 2009 8-9: Strategies presents High-Performance Front Desk Training, Centerbrook, CT www.strategies.com 18-21: SPATec North America, www.spatecna.com 954 942 8143 or [email protected] 21-23: 2009 Spa & Resort Expo and Conference, Los Angeles, CA www.spaandresortexpo.com www.medaestheticsconference.com 21 - 24: Bronner Bros. International Hair and Beauty Show, Atlanta, GA www.bronnerbros.com 22-23: The Makeup Show Miami, FL www.themakeupshow.com 212.242.1213 22-24: Strategies No-Compromise Leadership, Centerbrook, CT www.strategies.com March 2009 1-3: Professional Beauty London 2009, ExCel London, www.professionalbeauty.co.uk/london 8-9: ABA Canada presents Beauty Show - Montreal, Canada www.abacanada.com 8-10: Strategies presents Success for Today’s Salon/Spa Manager , Centerbrook, CT www.strategies.com 15-16: The Makeup Show Los Angeles www.themakeupshow.com 212.242.1213 15-17: Day Spa Expo, Las Vegas, NV www.dayspaexpo.com 16-18: Strategies Mastery, Centerbrook, CT www.strategies.com 20-22: Asia Spa and Wellness Festival, Bangkok, Thailand, www.asiaspafestival.com 22-23: International Congress of Esthetics and Spa, Dallas, TX 1-800-471-0229 or www.lneonline.com 22-23: Spectrum International Beauty Expo, Los Angeles, CA www.spectrumintlbeautyexpo.com 28-30: America’s Beauty Show, Chicago, IL www.AmericasBeautyShow.com or call 1-800-648-2505 28-30: America’s Expo for Skin Care and Spa, Chicago, IL www.AmericasExpo.com or call 1-800-648-2505. 28-30: America’s Latino Beauty Congress, Chicago, IL call 1800-648-2505 or visit www.AmericascBeautyShow.com/Congreso. 29-30: ABA Canada presents Beauty Show - Toronto, Canada www.abacanada.com 29-30: Professional Barber & Beauty Show 2009, Ponce, Puerto Rico www.sanjuanbeautyshow.net 29-4/1: Strategies Incubator, Centerbrook, CT www.strategies.com 18 | DECEMBER 2008 | NORTHWEST STYLIST & SALON 19-Mar.12: Westmore Academy of Cosmetic Arts presents Makeup for Beauty, Fasion & Glamour (Evening Master Makeup Course), Burbank, CA 1-877-978-6673 19-May 7: Westmore Academy of Cosmetic Arts presents High Fashion, Print & Photography (Evening Master Makeup Course), Burbank, CA 1-877-978-6673 20: Salon Services presents Speed Mapping & Communicate with Confidence, Renton, WA 1-800-251-4247www.salonservicesnw.com 26:Cosmoprof Beauty presents American Crew Men’s Haircutting Demo, Lynnwood, WA & Tacoma, WA www.cosmoprofbeauty.com 26: Ed Wyse Beauty Supply presents OPI Hands On Axxium UV Gel Workshop, Bellingham, WA www.edwyse.com 26: Salon Services & Supplies presents Dermalogica LIVE Retail, Spokane, WA 1-800-251-4247 x226 www.salonservicesnw.com 27: Salon Services & Supplies presents Dermalogica LIVE Professional, Spokane, WA 1-800-251-4247 www.salonservicesnw.com 28: Salon Services presents Speed Mapping & AgeSmart, Spokane, WA 1-800-251-4247 x226 www.salonservicesnw.com May 2009 2-4: International Congress of Esthetics and Spa, South Beach, FL 1-800-471-0229 or www.lneonline.com 3-4: JosDen International Beauty Expo, Oakland, CA, www.josden.com or (909) 758-9333 – (866) 907-9333 3-4: ABA Canada presents Beauty Show - Edmonton, Canada www.abacanada.com 8-10: Health and Beauty Expo, Vancouver, Canada www.jamexpo.ca 17-18: Salon Vision 2009 Conference “Success/Style/Spirit”, Austin, TX contact Steve Farrer 512 415 8300 17-18: Bronner Bros. International Hair and Beauty Show, Baltimore, MD www.bronnerbros.com 17-19: The Makeup Show New York www.themakeupshow.com 212.242.1213 17-19: Global Spa Summit, Switzerland, www.globalspasummit.org 17-20: Strategies Incubator, Centerbrook, CT www.strategies.com 18-20: The 14th China Beauty Expo, www.chinabeautyexpo.biz 31 - June 2: International SalonSpa Business Network Annual Conference, Amelia Island, FL, 1-866-444-4272 31-6/2: Strategies presents The New Rules of Staff Communication, Centerbrook, CT www.strategies.com WHAT’S NEW IN THE MARKET 1. Pamper and Protect with Replaceable Foot Files Protect and pamper clients with Foot Files by Backscratchers Salon Systems, Inc. Personalize each pedicure service with a choice of three different grits, and use Foot Files wet or dry to smooth rough, dry skin and calluses. Replaceable abrasives and ergonomic, reusable handles prevent cross-contamination and are priced at a fraction of the cost of new files. Simply peel and stick abrasives on each side of the Foot File handle to customize each service. After use, peel and toss, then disinfect the handle. Handles are available in two convenient sizes. For more information, call 800-832-5577 or visit www.backscratchers.com. 2 1 2. Incredible “Moi Moi” For generations, “Moi Moi” has been the traditional name Polynesian women called their secret beauty formulas made from exotic blends of natural Tamanu Oil, Kukui Nut Oil and other tropical moisturizers. L’Anza Healing HairCare has blended the same rare Polynesian moisturizers to create the Moi Moi Hair Masque, providing the deepest moisture therapy for severely dehydrated hair. This intensive formula also contains L’Anza’s exclusive Keratin Healing System to heal, seal and protect, making hair incredibly soft and silky with renewed health and shine. Moi Moi Hair Masque contains moisture pearls that instantly release super-concentrated hydrators upon contact with the hair. Advanced Nano Science delivers these hydrators deep into hair’s inner cortex for maximum moisturization. Moi Moi Hair Masque is a deep moisturizing treatment specifically formulated for severely dehydrated hair. Use prior to cut, color or perm service. The Masque may also be used after color service to replenish moisture, and as an at-home moisture supplement. Healing is the foundation for beautiful hair. L’Anza products are free of all animal by-products and are never tested on animals. For more information, visit www.lanza.com. 3. Protect Your Shears 3 4 5 Precision Plus, a division of Precision Sharpening in Ohio, has designed and developed a line of patented shear holders for the beauty and barber industry. Benny Nay, a master sharpener, with over 30 years in the beauty industry, designed the ShearMate shear holders. Constructed of premium tempered acrylic, which is both non-porous and non-absorbing, the ShearMate will enhance any barber or beauty station. Instead of placing your shears on a towel or box at your station, or shoved in your drawer where it can be damaged, the ShearMate holds your shears in an attractive stand on your station. For more information, call 740-682-6747. 4. Online Customer Scheduling Floydware, an innovator in salon software, announces the latest development in its popular webbased Rosy system: Online Customer Scheduling, the ultimate in customer convenience. Through the salon’s website, customers may schedule or check their appointments; view their service and product histories; check gift card balances and rewards programs; build a shopping list of products that will be reserved for them; receive confirmations of appointments and reserved products; and tell the salon how they’d like to be communicated with (e-mail, phone, etc.). Online Customer Scheduling creates customer satisfaction while increasing traffic and product sales. Floydware’s basic Rosy system automates and integrates all salon functions for efficient utilization and planning, increases salon product sales by an average of 20 percent and can link multiple salons for realtime centralized data access and management oversight. For more information, visit www.floydware.net or call Jim Bower at 630-469-1078. 5. The Fix for Healthy Volume Big healthy hair. Whether you want it or you already have it, ThermaFuse Healthier Hair With Heat has the big fix, with Fixxé Volume Mousse. When sizing up hair volume and fullness, Fixxé wins hands down for big, volumized styling. A quick pump of this creamy foam delivers a super boost of volume, while adding a healthy infusion of body building proteins. Voluminous, root to ends lift is accompanied by dazzling all-day shine and feather light emollients, so as not to downsize big styles. In addition to healthy voluptuous style, Fixxé, as do all ThermaFuse products, contains the registered HeatSmart Complex—a proprietary blend of deep conditioning proteins, ceramides, amino acids and plant extracts that nourish, repair and protect heat styled hair. Fixxé also contains thermal protectants and color-protecting UV absorbers, while the fresh blackberry-vanilla musk scent is a treat for the senses. Whether adding fullness or defining and redefining waves and curls, Fixxé gives hair the lift it needs to reach new heights. For more information call Ed Wyse Beauty Supply 1-800-322-9973 or visit www.thermafuse.com. Have your product considered for the Stylist & Salon’s What’s New section. Send press releases with a photo to Managing Editor Lisa Kind at [email protected] or mail to Stylist & Salon Newspapers, 1750 SW Skyline Blvd., Suite 24, Portland, OR 97221. NORTHWEST STYLIST & SALON | DECEMBER 2008 | 19 ISSE09_NWstylist_v2.indd 2 9/10/08 12:24:32 PM