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Director Tara H. Wildes Department of Corrections Annual Report 2013 Jails Division Prisons Division Division of Health Services 2 Letter from the Director What we do behind the walls and fences of our correctional facilities creates a direct and significant impact on our overall community. The majority of offenders admitted into our facilities will be released within four months. They are the people standing in the line at the grocery store with us and sitting alongside at the movie theater; their children go to school with ours and we attend the same houses of worship. It makes sense to address the issues that led to their offenses while they are incarcerated. This year, the Department of Corrections entered into a research project in conjunction with the National Institute of Corrections to improve the ways we address the causes of criminality within our offender population. The “Transition from Jail to Community” (TJC) project will have an impact on our entire culture of corrections locally through the use of evaluation and assessment to determine the risk of re-offense and the application of specific programming to reduce that risk. We have started a programs dorm at the Montgomery Correctional Center, housing those together who are volunteering for programs designed to improve their response to problems in their lives. Using the nationally recognized curriculum “Thinking for a Change,” offenders are taught to apply cognitive behavioral skills to their decision making. This program will be expanded to our Community Transition Center in the coming year, and is a significant part of the TJC project. Our Pretrial Detention Facility is where anyone arrested for anything in our county is processed; to admit, book and send an offender through first appearance is a costly matter. We work within the system to divert the mentally ill, low-risk and first-time offenders when appropriate, often through our Pretrial Services Unit. Research shows that keeping these individuals out of the criminal justice system will be more preventative of future criminal behavior than incarceration. But for those who should stay incarcerated, we provide medical and mental health care comparable to what is available in our community, particularly addressing issues of chronic care and infectious disease which have the potential to place others at risk. Our Jacksonville Reentry Center addresses those returning to our community from the state prison system, triaging their needs within their first few months back in society. As you read the numbers contained within our annual report, keep in mind that all the numbers are really people – those working within our facilities keeping our system 3 operational at a level matched by few others in the world. We maintain our Triple Crown Accreditations through the national accrediting bodies, but we also pass multiple state inspections. We train our officers to respond humanely and appropriately to difficult behaviors, and we constantly seek ways to improve our skills and abilities to deal effectively with those in our system. We do our job in a place no one wants to be in a path few choose to follow. We perform admirably in a role castigated by the media, discounted as a career and not often respected by their criminal justice system peers. Our personnel perform with professionalism and excellence despite the obstacles and truly make a difference in the lives of offenders and a positive impact on the safety of our community. Director Tara Wildes 4 Pretrial Detention Facility Jails Division 2013 Pretrial Detention Facility Pretrial Services Unit Jacksonville Re-entry Center Chief Darryl Daniels 5 JAILS DIVISION The Jacksonville Sheriff's Office Jails Division is comprised of the Pretrial Detention Facility (PDF), Pretrial Services Program, and the Jacksonville Re-entry Center (JREC). The PDF is responsible for the admissions of all inmates arrested anywhere inside of the Duval County boundaries, as well as the temporary incarceration of some state and federal inmates. Once admitted, corrections personnel are responsible for obtaining all physical and historical information needed to make a positive identification of each inmate. As one of the largest jails in the country, the rated capacity of the PDF is 2,189. The facility houses adult and juvenile males and females, sentenced and pretrial, and is the maximum security institution for the county. All Part of the PDF transportation fleet transportation to court hearings, state prison and interstate transfers are managed by the Jails Division. The Pretrial Services Program supervises pretrial defendants released via court order, and reports each inmate’s status to the court. Defendants report in to be drug tested and placed in a variety of programs based on an individual assessment. During 2013, a revision to the PDF command structure was implemented based upon the recommendation of previous needs, as well as an assessment study. Through the realignment of command at other facilities, the new structure provides the Chief of the Jail with two Assistant Chiefs. One Assistant Chief commands the Jail Watch Operations and the other commands the Administrative Support Services entity. The new structure has proven more efficient for the management of responsibilities within these two distinct and separate functions. Highlights The PDF maintained a daily average of 2,524 inmates in 2013, a 7.23% decrease from last year. The PDF admitted 31,573 inmates in 2013, a reduction of 1.65% when compared to 2012 and released 31,535 over the course of the year. 6 Pretrial Services Unit The Pretrial Services Program had 1,900 defendant cases that reached their disposition while being actively monitored, with only 52 of those defendants being re-arrested while on active case load. This number yields a 2.7% re-arrest rate for defendants who were actively monitored, while in the Pretrial Services Program. Additionally, this reduction in re-arrest equates to a 97.3% successful completion rate for the program. Programs Unit The Programs Unit experienced several successful events during 2013. Staff members acted as liaisons between the Jacksonville Sheriff’s Office and the Women’s Center of Jacksonville. Through this partnership, a more efficient referral form was created for screening all county sentenced females for the program, which facilitated roughly an acceptance of 150 female inmates. Additionally, the unit began tracking all county sentenced veterans by utilizing an established process that was provided by the Veterans Benefits Administration. Once the information is received from the inmate, the appropriate paperwork is completed and faxed to the Veteran’s Administration so they track their status as inmates and provide assistance and benefits upon release for qualified veterans. 7 A strong partnership continues between the Learn to Read tutorship and the Programs Unit. During the classification screening process, all county sentenced inmates with 60 days or more received reading tutors in preparation for the Slosson Literacy Reading Test. Several preliminary screenings were also conducted and referrals provided for all inmates attending Drug Court proceedings. With the assistance of the classification office, this method has yielded a tremendous cost savings by eliminating the redundant use of manpower for interviews and transportation needs. Over the past year, we were able to conduct 2,684 disciplinary and over 120 telephone hearings for inmates several times a week, at various times, which allowed the inmates to remain housed at our facility. Judicial Process The Judicial Process Unit (Court Office) continues to work closely with various agencies and departments to minimize the wait time on transporting inmates to other facilities. During 2013, over 3,000 inmates were transported to state prison. The alliance between the State Attorney’s Office, bonding agencies, and the Department of Corrections has strengthened due to our regularly scheduled meetings. Coupled with the Clerk of Courts and the Judicial Officers, the telephone court hearings arranged by this office has resulted in short-term court appearances and numerous commutes. Florida Model Jail Standards (FMJS) – Chairperson, Sergeant David Harvey The current mission of the Florida Model Jail Standards Subcommittee is to maintain a professional manual consistent with the latest “best practices” in the corrections industry for adult and youth detention facilities. The current goals and objectives of the subcommittee are to: review standards for revision/updates and make recommendations to the Florida Model Jails Standard Committee (FMJSC); present updates to FMJSC; conduct subcommittee meetings prior to FMJSC meetings; hold special meetings as directed by the FMJSC Chair, as needed; and continue to research and network with other county jails throughout the United States, when possible, to ensure FMJSC is provided the best correctional practices for consideration for adoption into standards. 8 The full FMJSC meets two times a year and Sergeant Harvey is required to schedule the meetings, make all necessary arrangements, ensure that all legal notices are posted, and prepare meeting minutes to be posted on the Florida Sheriff’s Association’s website. In addition, he makes all the approved changes to FMJS and publishes a corrected version two times a year. Training Unit The Corrections Training Unit was instrumental in keeping all corrections officer certifications up to date by producing several online instructional presentations, in-service training sessions for staff members, and civilian courses. Topics covered less than lethal and deadly force options/scenarios; Public Records; information regarding the Family Medical Leave Act (FMLA); Defensive Tactics; Security Threat Group (STG) familiarization; Critical Incident Stress Management (CISM); conducted electrical weapons (CEW) recertification; Criminal Justice Information System (CJIS) Awareness, and various team building exercises. The annual physical abilities test for corrections officers was also conducted in 2013. Additionally, several Cardiopulmonary Resuscitation (CPR) courses were taught for employees assigned to the Department of Health Services. Furthermore, three classes of recruits, totaling sixty-seven, graduated from the Field Training Officer Program during 2013. In September 2013, the Department of Corrections began utilizing the Law Enforcement Automated Personnel System (LEAPS) to document individual performance measures for recruits assigned to the FTO program. This process affords us the opportunity to perform our duties more efficiently and alleviates the need to produce paper copies of required documentation. The system also supports searchable components that are easily retrievable. All Field Training Officers and all supervisors were trained on the use of this software, and began utilizing it in November 2013. 9 Fugitive Unit In 2013, the Fugitive Unit transported a total of 1,725 inmates. 163 inmates were transported in Duval County, 1,523 were transported outside of Duval County throughout the State of Florida, and 39 inmates were transported outside the State of Florida. Personnel travelled 145,534 miles to make these transports. The Fugitive Unit also had 162 Extradition cases in which 137 were approved and 25 rejected. Intelligence Unit In 2013, the Department of Corrections Intelligence Unit assisted Special Investigations/Integrity Unit, Homicide, Patrol Gang Unit and several other units with gathering intelligence for high profile cases. The DOC Intelligence Unit identified 51 undocumented local and national gang members belonging to 21 different security threat groups. The Security Threat Group (STG) and Cut Throat Committee (CTC) were identified as the most problematic STG within the Jails Division in 2013. The Patrol Gang Unit along with the DOC Intelligence Unit conducted several shakedowns targeting suspected new CTC members and undocumented leaders of CTC. These operations were very beneficial to us in identifying several unknown leaders and suppressing the gang activities of this demographic of the inmate populace. The DOC Intelligence Unit also conducted a block of in-service training for corrections officers on the topics of STG, CTC, and intelligence gathering. The unit continues to investigate and prevent alleged escape attempts, prevented and stopped numerous cases of witness tampering and murder attempts against witnesses and victims in 2013. ICE 287g Program The 287g program continued in the Jails Division with our Immigration and Customs Enforcement (ICE) Unit. The unit is comprised of six active Officers and one Sergeant. They assist Immigration and Customs Enforcement Division of the Department of Homeland Security in the detection and removal of criminal aliens. 10 The 287g program began operation in October of 2008. Since the inception of the 287g program 10,073 foreign born inmates were interviewed and fingerprinted to determine alienage. Of that number, 1,771 from 88 different countries were processed as criminal aliens for potential removal from the United States. Last year, 1,611 foreign born inmates were interviewed and fingerprinted to determine alienage, and 237 were processed as criminal aliens for potential removal from the United States. Security/Intelligence Unit The Security Unit is responsible for the Implied Consent Program, Inmate Law Library, Key Control, Fire Safety Inspections, and Background Investigations on individuals requesting entrance to Department of Corrections Facilities. The permanent staffing for the Security Unit in 2013 consisted of a Sergeant and four (4) Corrections Officers. The Implied Consent Program is administrated by Officer Robert Thomason. During 2013, there were 1,227 breath tests conducted and 871 refusals. In May 2013, there was a Breath Testing Operator (BTO) recertification class conducted with 19 Breath Testing Operators being recertified. In May 2013 there also was a Portable Breath Tester (PBT) class held at Jacksonville Beach Police Department with 20 PBT certified. In June 2013, there was an initial BTO class with 13 new BTO class graduates being certified. Officer Thomason appeared in 30 county court hearings and 71 driver’s license hearings. The Jacksonville Sheriff’s Office Implied Consent Program strives to be one of the best in the State of Florida. 11 The inmate law library is supervised by Officer David Register. During 2013, an average of 30 Pro Se inmates required reasonable access to legal materials to support them in filing any type of action cognizable in Florida courts. In order to better assist inmates with criminal, civil, and administrative legal matters, four (4) members of the Security Unit completed law library training provided by the West Law vendor. This training greatly assisted the inmates with their law library research. Additionally, there were 5,937 non Pro Se inmate requests to utilize the law library services. Officer John Givens ensures the Pretrial Detention Facility conforms to applicable federal, state, and/or local fire safety codes. He conducts a thorough monthly inspection of the facility to ensure compliance. When he conducts his inspection, he ensures fire hoses and extinguishers are in good condition throughout the facility. The standards Givens uses are acceptable guidelines or benchmarks to measure the “best practices” for fire safety. In 2013, Givens coordinated the Annual Fire Safety Inspection by the City of Jacksonville, which is required by Florida Model Jail Standards and all correctional accreditation processes. The annual Fire Safety Inspection Report indicated no violations and is a measure to Officer Givens’ attention to detail in his daily performance as Fire Safety Officer. Key Control is another high liability area in the facility. Officer John Givens administers the Pretrial Detention Facility (PDF) key control system. He has a complete inventory of all keys to include those issued to the various personnel assigned to the PDF. When there is a problem with locks or keys he immediately takes corrective action to ensure proper operation is returned without loss of services. During 2013, he issued 427 keys to new officers or officers reassigned to new job assignments. Officer Givens has received training in the law library and assists when the primary officer is not available. All background investigations for non-essential personnel, who require a professional visit at the PDF (i.e. contractors, volunteers, etc.), are administrated by Officer Cynthia Victor. During 2013, she processed 727 background investigations to ensure visitors were cleared prior to entering the facility. She assists the Litigation Officer with requests from the inmates for notary services and also assists in the law library when the primary officer is not available. 12 2013 Annual Report Department of Corrections Inmate Population Summary The percent change represented in this report is from 2012 to 2013. Increases from 2012 to 2013 are in red and decreases from 2013 to 2012 are in blue. A. Inmate Admissions: 31,573 (1.65%) Weekenders improperly admitted or released, expunged inmates, inmates released, invalid jail number and juvenile inmates admitted in error, are not included where possible. 1. Race a. Black: 15,891 b. White: 15,386 c. Other: 296 2. Gender a. Male: 23,282 b. Female: 8,291 3. Watch a. One: 9,320 0.04% b. Two: 8,592 (0.65%) c. Three: 13,661 (3.37%) 4. Charges MS refers to the most severe charge. MS charges are not included in the “Remaining” category. a. Felony i) MS: 11,840 ii) Remaining: 10,486 b. Misdemeanor i) MS: 19,260 ii) Remaining: 16,244 c. Federal i) MS: 10 ii) Remaining: 228 d. Civil i) MS: 244 ii) Remaining: 87 e. Other i) MS: 208 ii) Remaining: 131 f. No Charge Type i) MS: 11 ii) Remaining: 17 g. Total i) MS: 31,573 ii) Remaining: 27,193 13 B. Inmate Releases: 31,535 (2.76%) Weekenders improperly admitted or released, expunged inmates, inmates released, invalid jail number and juvenile inmates admitted in error, are not included where possible. 1. Race a. Black: 15,874 b. White: 15,367 c. Other: 294 2. Gender a. Male: 23,239 b. Female: 8,296 3. Watch a. One: 2,673 (4.36%) b. Two: 12,267 (2.04%) c. Three: 16,595 (3.02%) 4. Average Length of Stay (ALOS) a. Black: 46.23 days (1.87 days less) b. White: 34.07 days (2.44 days less) c. Other: 28.38 days (6.7 days less) d. Total: 40.14 days (2.21 days less) 5. Release Type Grouping a. No Prosecution i) Inmates: 1,027 (6.38%) ii) ALOS: 31.08 days b. Released Before Case Disposition i) Inmates: 12,004 (1.35%) ii) ALOS: 7.18 days c. Sentenced i) Inmates: 15,405 (6.20%) ii) ALOS: 64.44 days d. Other i) Inmates: 3,099 13.06% ii) ALOS: 49.99 days C. Average Daily Population: 3,386 (7.36%) Inmates with a housing location of WKND, HD, LOAN, DEVIA, AB and HSP were filtered out. 1. Facility a. Pretrial Detention Facility: 2,524 (7.23%) b. Montgomery Correctional Center: 601 (3.82%) c. Community Corrections Division: 253 (17.05%) d. Temporary Holding: 8 85.07% 2. Facility Capacity vs. ADP a. Pretrial Detention Facility: 2,189 15.31% b. Montgomery Correctional Center: 648 (7.25%) c. Community Corrections Division: 300 (15.71%) D. 2012 Recidivism Rate: 30.83% 14 Monthly Comparison of Admissions and Releases Annual Comparison of Admissions and Releases 15 JACKSONVILLE RE-ENTRY CENTER (JREC) The Jacksonville Re-entry Center (JREC) is committed to our community partners and offender service providers who work with us and provide guidance and oversight through their participation in monthly Jacksonville Area Discharge Enhancement (JADE) meetings. To that end, JREC works cooperatively with law enforcement agencies, state attorneys, public defenders, health service providers, businesses and other agencies for referrals and customer services. JREC coordinates the sharing of information among the participating agencies to facilitate the screening of former offenders and case processing for program referrals. The Jacksonville Sheriff’s Office, Department of Corrections will, in conjunction with participating agencies, operate a “Portal of Entry” whereby ex-offenders returning from local, state or federal incarceration can be provided assistance for successful reentry into our community. The Jacksonville Re-entry Center serves as one arm of this re-entry portal, which serves as a one stop shop as much as possible for those returning to Duval County. 16 At JREC, the returning former offender can also take care of the requirements of felony or sex offender registration. Opportunities to succeed in society are maximized and reasons to reoffend minimized; from housing, to employment to the basics of food and clothing, JREC attempts to prevent the circumstances that would lead an individual back into criminal behavior. Clothing Closet for Female Offenders Dismas is another arm of the Sheriff’s Office reentry initiative. This program is designed to address the needs of offenders which have been or are at risk of being involved in crimes of violence. These groups of offenders are addressed through Offender Notification Meetings that includes communicating a focused deterrence message to a targeted group of high-risk offenders at risk for gun crime. The message is communicated through a coordinated and aggressive law enforcement response to firearms violence, making offenders know they are more visible to police and the community. This group of ex-offenders will also be connected with necessary services to meet needs and provide alternatives to criminal involvement. 17 JREC Staff Welcomes Ex-offenders returning to Society Highlights JREC provided 1,780 information and referral services to ex-offenders and served 896 new clients during fiscal year 2012/2013, surpassing our proposed goal of 700. Four hundred and fifty-one (481) JREC clients completed the three month program with and an additional three hundred and fifty-five (355) clients that completed the full JREC program Three JREC staff members completed the National Institute of Corrections Offender Employment Retention Specialist training, which was held in Aurora Colorado. JREC, in participation with JSO, was chosen by the National Institute of Corrections as one of the six jails throughout the country to participate in the Transition from Jail to Community (TJC) model implementation. A JREC staff member was chosen as one of the four TJC core team members. Recruiting through e-mail to all eligible inmates in state facilities continues on a quarterly basis. 18 An Edward Byrne Memorial Justice Assistance Grant (JAG) was awarded for the funding of one full time employment specialist to assist in the placement of the hardest to serve JREC clients. Family Support Services of North Florida was awarded a grant to work with JREC eligible parents to provide parenting support services in addition to mentors. 19 Prisons Division 2013 Community Transition Center Montgomery Correctional Center Chief Andy Goethe 20 COMMUNITY TRANSITION CENTER Community Transition Center – Street View The Community Transition Center (CTC) is a 300-bed facility located at 451 Catherine Street and is one of the facilities belonging to the Prisons Division within the Jacksonville Sheriff’s Office. The primary focus of staff is to assist inmates in helping themselves to become more productive members of society upon their return to the community. Known as the ‘Programs Facility,’ we provide practical assistance for those in need of substance abuse recovery, life management skills, and occupational preparation programs. The goal of each of the programs offered at CTC is to help our inmates increase their opportunities for success upon their return to the community. 21 Programs Substance Abuse Treatment Program – Commonly known as the “Matrix House,” the Substance Abuse Treatment program is CTC’s flagship program for helping our inmates change their lives. River Region Human Services is contracted by the City of Jacksonville to provide an intensive, clinically structured doctrine based on the Therapeutic Community model. The program supports 135 inmates for a 120-day in-house treatment program, involving group and individual counseling, along with classroom study. Participants also participate in one year of aftercare treatment once they complete the in-house treatment program. Job Readiness and Work Furlough Programs – The CTC assists eligible inmates in developing their employability skills and in actually getting a job while still incarcerated. Eligible inmates are assigned to a Correctional Counselor who will work with them based on their individual needs. These inmates learn how to get and keep jobs. Once they obtain employment, the inmates report to their work site as scheduled and return to CTC at the conclusion of their work day. Inmates in this program pay board fees to assist in offsetting the cost of their incarceration. Allowing inmates to work within the community while serving their sentences gives them valuable work experience with the hopes that they will continue to work upon release from incarceration. Home Detention Program – Some inmates are eligible to serve their sentence at home as an extended place of confinement. The standards for allowing inmates into this program are more stringent than for Work Furlough as the home and occupants must also qualify. These inmates pay board fees to assist with the cost of their incarceration. Home Detention inmates are monitored with a GPSenabled device attached to an ankle monitor. This device allows staff to monitor the movements of these inmates 24 hours a day in real time. The system can be set up to alert staff when an inmate leaves a specific area or when the inmate enters an area that is off limits to the inmate. Classes CTC continues to ensure that various programs and classes are made available to the inmates to assist with their rehabilitation. Volunteers are a very important part of CTC. Our volunteers teach and/or facilitate many of the programs we offer such as GED preparation classes, Substance Abuse (for those not in the Matrix House), computer and math skills, parenting, nutrition, money management, yoga and Alcoholics and Narcotics 22 Anonymous. The emphasis in all of our programs is to improve the life and coping skills of our inmates in preparation for their return to the community. Facility Processes CTC is committed to becoming a more lean and efficient operation. During 2013, CTC has decreased the amount of time dedicated to various work processes throughout the facility. These changes are designed to increase work productivity and the value to our customers while reducing waste. One of these changes involves reducing the amount of paperwork entailed in tracking inmates from our Intake area and replacing the paperwork with computerized processes. Intake is continuing this reduction and improvement into 2014. In the spring of 2014, Intake will have reduced the amount of paperwork involved in this process by more than 90%. In the fall of 2013, JSO entered into a partnership with the Senior Computing Capstone Course at the University of North Florida. This partnership helps the students work with real life computer projects and real life customers. It assists the Jacksonville Sheriff’s Office in gaining a valuable tool to computerize a process. The students assigned to our project are working on converting our currently all paper Disciplinary process to an online, computerized format. Although CTC staff members currently working on this project with UNF, it will greatly benefit the entire Department of Corrections. This project is designed to enhance the tracking of inmate discipline and will greatly reduce the amount of time and effort officers use in our disciplinary process. This project will be completed in the spring of 2014. Highlights During 2013, the Community Transition Center was responsible for the following alternatives to incarceration: 240 inmates were placed in the Home Detention Program 186 inmates were placed in the Work Furlough Program Home Detention Officers conducted 4,058 field investigations on inmates in our Home Detention, Work Furlough, Job Readiness and Student Programs. These investigations consist of visiting the residences, job sites, school campuses, and job search sites. CTC provided 178,252 hours of inmate labor to the City of Jacksonville by utilizing inmate work crews. Some of the departments that benefitted from our outside work crews were Parks and Recreation, Fairgrounds, Police Property and City Impound. Additionally, CTC uses several inside work crews to maintain sanitation inside the facility buildings and the facility grounds. These hours equal a savings of $1,388,583 at the rate of $7.79 per hour for our taxpayers. 23 MONTGOMERY CORRECTIONAL CENTER The Montgomery Correctional Center (MCC) is charged with equivalent responsibilities of public safety and public service. Our primary public safety role is to provide care, custody and control of county sentenced inmates. Public service is provided by utilizing county sentenced inmate labor for carefully selected community work projects. It is estimated that the utilization of inmate labor from MCC saved the taxpayers of our city 3.5 million dollars in 2013. The Montgomery Correctional Center consists of three compounds: the North Unit designed to function as a sentenced male facility with a capacity of 440; the South Unit as a female facility designed to house 160 sentenced and unsentenced prisoners; and an annex (C-Building) that can house an additional 48 male prisoners. Throughout 2013 the division maintained an average daily inmate population of 600. During the past year MCC has been involved with several important and exciting projects. One major project is the new MCC Clinic, which is getting closer to breaking ground. Presently, the final review of the building plans, created by VRL Architects, is being coordinated by the Building Management Review Department. Upon successful completion of this review, bids will be accepted on the construction of the clinic. The new clinic will replace the two existing dilapidated trailers currently being used for health services at MCC. Combining the two clinics will increase the overall efficiency of our inmate health services and will also provide sorely needed classroom space for our continuously expanding inmate programs. Below is the latest revision of the interior design of the MCC Clinic. 24 There has been a renewed focus on enhancing and expanding our inmate programs. One major program recently implemented is the Thinking for a Change (T4C) initiative. T4C is led by Sergeant B. Weber and is an integrated approach to changing offender behaviors. It focuses on an introspective process for examining the inmates’ way of thinking, along with their feelings, beliefs and attitudes. There are currently seven inmates in the pilot T4C class. Sergeant Weber has expressed that the changes in the inmates’ attitudes, relationships with their families and overall positive outlook on their lives has been amazing. What is even more unique about this program is that it is taught by trained correctional staff and not an outside organization and/or instructors. This opportunity has been embraced by our staff and allows them an opportunity to make a strong positive impact in the lives of our inmates and their families. Travis Bowles and Officer H. Johnson in the Metal Shop, continue to be an invaluable resource to not only the Jacksonville Sheriff’s Office, but the entire City of Jacksonville. In 2013, MCC partnered with the City of Jacksonville’s Disabled Services in meeting ADA requirements set forth by the Department of Justice (DOJ). As directed by the DOJ, the city is required to install over 1000 cane detectors (pictured below) at public buildings and parks. The purpose of these devices is to allow a blind person using a cane to detect a raised or protruding object such as a water fountain. The initial cost estimate for this undertaking was nearly $300,000. The MCC Vocational Metal shop, utilizing inmate labor, is now producing the cane detectors for less than $30 apiece, for a savings of over $270,000 to the tax payers of Jacksonville. 25 Additionally, this year Travis and Officer Johnson have completed over 170 metal fabrication projects for the DOC, JSO Swat Unit, JSO K-9, JSO Gun Range, PAL, VA Cemetery, and the IM Sulzbacher Center. Their continued contribution to the City of Jacksonville over the past year has been exceptional, to say the least. MCC received special accolades from the inspectors during the most recent ACA mock inspection. Everyone worked together to ensure our facility was superbly prepared and MCC exceeded the inspectors expectations. Our Compliance Sergeant Maurena Dukes, with the assistance of her staff, including Officers Muench, Riley, White and Strickland ensured MCC was superbly ready for inspection. Special attention was given to chemical control, kitchen operations and of course sanitation. Officer Muench has also played a pivotal role with the Operation Resource Officer (ORO) program, which provides direction and training to operational staff in maintaining sanitation and general maintenance on all shifts. This program, which was implemented last year Lt. J. Rogers, has been extremely beneficial to MCC. In 2013 the MCC Security and Classification Units, led by Sergeant Umstead, continued their focus on providing a safe and secure environment for the MCC staff and inmates. The Security Unit conducted numerous investigations involving contraband introduction by inmate work crews. Security Unit investigations also led to the dismissal of three civilian inmate supervisors who failed to follow departmental policies for supervising inmates. These investigations are critical to ensuring the safety of our community and the institution. The Security Unit also responded to 2 inmate escapes from outside work crews working in our community. Due to the Security Unit’s Civilian Inmate Supervisor Training, proper policy was followed in response to the escapes which allowed both inmates to be quickly captured. The Classification Unit held 739 Disciplinary Hearings and 23 inmates received additional charges for repeated violation of jail rules. 26 The Community Projects arm of the Security Unit, operated by Officer C. Harris, continues to be a valuable asset to the community. Utilizing a team of four inmates, Officer Harris removed 1495 yards of debris, 629 tires, 863 bags of trash, and dumped 139,274 pounds of trash at the landfill. The majority of the trash and debris came from homeless camps, which were reported by citizens due to them causing issues and crime in their neighborhoods. Officer English-Williams continues to reach out and make a positive impact in our community through the MCC Mattress Factory operations. Each year, during the down time from making inmate mattresses and screen printing inmate uniforms, she instructs the inmates in making dolls and teddy bears to disseminate to children at homeless shelters during the holidays. This helps to brighten the day, at least a little, for these children who otherwise have difficult daily struggles due to their family’s current circumstances. 27 The coming year is primed to be exciting and full of positive things for MCC. We are currently working with First Coast No More Homeless Pets (FCNMHP) to launch a K-9 resocialization program to assist homeless pets in getting adopted by having our inmates train them in basic obedience skills. This program has proven to not only drastically reduce euthanasia rates of homeless pets, but also provides job skills and promotes positive mental health therapy to the incarcerated inmates who work with the animals. The MCC Prison Industries Unit is also working with Florida State College of Jacksonville to provide inmate certifications in welding while they complete metal fabrication projects, such as those mentioned earlier. This partnership will help reduce recidivism by providing valuable job skills and legitimate certifications to inmates giving them an opportunity to be placed in well-paying jobs upon release. Additionally, the MCC Prison Industries Unit is working with the JTA to provide refurbishment services of bike racks and bus stop signs, in exchange for bus passes for the Jacksonville Re-entry Center clients. These passes are used to assist ex-offenders in attending job interviews, counseling sessions and probationary meetings during their re-integration into our community. 28 Division of Health Services 2013 Chief Al Diaz Medical 29 DIVISION OF HEALTH SERVICES The Division of Health Services provides medical, mental health and dental care for the inmate population under the custody of the Jacksonville Sheriff’s Office, Department of Corrections. Our most important goal is to make every effort ensuring that the inmate population remains safe while under the custody of the JSO. Similar to all correctional systems in the nation, the aging inmate population imposes significant challenges medically and financially to the DOC. We have been able to streamline processes, reduce waste and maintain an efficient Health Care program, ensuring judicious use of the tax payers’ dollars. The medical staff made of physicians, middle level providers, nurses, mental health counselors, dentists and dental assistants continue working diligently preserving patient safety. The Division has been using an electronic health record since its creation in 2009, which facilitates coordination of care among the different units of the healthcare operation. Our practice relies heavily on teamwork, evidence-based principles, sound medication management, timely intervention and cost effectiveness. A lean staffing model allows a safe operation while running at a low cost for the tax payers. 30 The delivery of Mental Health services are critical for the population we serve. With a high prevalence of mental health conditions among the inmate population and the resources in the community so limited, our Mental Health staff remains busy diagnosing, stabilizing and managing the numerous man and women that get incarcerated at the county jail. Our seasoned Mental Health staff is very active ensuring the patients’ important needs are met and preserving their safety. Oral health is also an essential need of the inmate population. Serious complications may develop from a neglected oral problem. Working with a high risk population (high incidence of HIV and Hep C), our Dental office staff efficiently delivers very basic services and remains busy all year-round. Through timely coordination between medical, correctional staff and the courts, the DOC continues actively looking for better ways to manage the most critical cases such as inmates with multiple serious comorbidities, terminally ill or with catastrophic diseases. This has made a big difference minimizing the risk of death during incarceration. These actions also have helped reducing the risk of litigation for the agency and maintaining the financial sustainability of the health care operation. 31
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