with a deposit of only $50on Cuba packages

BOOK YOUR SPOT IN THE SUN
BY SEPTEMBER 30, 2015.
• BY BOOKING A LUXURY OR
DISTINCTION COLLECTION PACKAGE
_ Our Price Drop Guarantee†
_ Option Plus ($89 value) including 1:
• Free seat selection2
• Priority check-in and boarding
• Supplementary baggage allowance of 10 kg
• Tapas box
• Comfort Kit
_ Travel date change permitted
up to 3 hours before departure2
_ $50 travel credit per person
for your next vacation3
save
UP TO $9!04 0
per couple
Find out more.
with a deposit of only
Cuba
$50 onpackages
$100 on all other sun packages
when booked by September 30, 2015
† Our Price Drop Guarantee
If your Transat Holidays Luxury or Distinction
Collection package becomes available at a lower
price than the one paid, you will be refunded the
difference in CASH (up to $400 per adult5).
• FOR ALL CUBA PACKAGES
_ Deposit of only $50 per person
_ Free Seat Selection2
• FOR ALL SUN PACKAGES
_ Travel date change permitted up to 3 hours
before departure3
_ $50 travel credit per person for your next vacation3
For more details, refer to the Q&A section that follows.
Valid on new individual bookings made by Sept. 30, 2015, for travel between Dec. 18, 2015 and Apr. 30, 2016. Not applicable to groups, cruises, Florida packages, coach tours, Experience Duo and Experience Haiti packages, flights, and à
la carte hotels. • 1Option Plus and its advantages are only offered to customers booking a Luxury or Distinction Collection package for a minimum 7-night stay. Subject to availability. One Comfort Kit per roundtrip flight. 2Complimentary
seat selection for standard seats only. Not applicable to seat selection made on the air carrier’s website. • 3Customers can change their original travel dates once, and travel must be completed by Oct. 31, 2016. Not applicable to Sandals,
Beaches Resorts and certain hotels in Saint Lucia (consult your travel agent). Travel date changes are subject to hotel and flight availability. If the price for the new travel dates is higher, the customer must pay the difference. No refund
will be given should the price for the new travel dates be lower than the initial price. Requests to change travel dates must be made directly to the customer’s travel agent. If the agent is unavailable, the customer may contact Transat at
1-866-322-6649 (24 hours a day, 7 days a week). • 3A non-transferable future travel credit of $50 per adult and $25 per child is provided and must be used by Oct. 31, 2017. • 4For example, a couple departing on Dec. 24, 2015 for one week
at The Royal Suites Punta de Mita by Palladium in Riviera Nayarit would save $900. This promotion may be modified without notice. Subject to availability at time of booking. • 5A child may receive a refund of up to $200. See complete
Terms & Conditions on pages 422 to 424 of the 2015-2016 Transat Holidays Sun brochure. Updated September 1, 2015.
_ What are the eligibility requirements?
Our Sun promotions apply to new individual Transat Holidays Sun package bookings
made by September 30, 2015, for travel between December 18, 2015 and April 30,
2016. Offer does not apply to groups, cruises, guided tours, flights, Florida packages
or à la carte hotel rooms.
The Price Drop Guarantee*
_ What are the eligibility requirements?
The Price Drop Guarantee is valid up to 30 days prior to departure exclusively on
new individual Luxury or Distinction Collection packages. Packages must be booked
by September 30, 2015, for travel between December 18, 2015 and April 30, 2016.
_ What is the maximum refund amount?
Should a Transat Holidays Luxury or Distinction Collection package become available
at a lower price, maximum savings are $400 per adult. A child may receive a refund
of up to $200, representing 50% of the value granted to the adult.
_ When does the Price Drop Guarantee apply?
This offer is only applicable to the same package, departure date, departure city,
destination, room category and flight as the original booking.
_ What is the procedure for price adjustment requests?
The rate on the original booking is adjusted once the request is approved, and final
payment will be required at that time. If the transaction has already been processed,
the client will be refunded.
_ Who must I contact to request a price adjustment, and what is the deadline?
Contact the Transat Holidays Customer Care Centre at 1-800-587-2672 at least
30 days prior to departure.
_ Can price adjustments be requested more than once before the departure?
The Price Drop Guarantee may only be applied once to the same dates as the
original booking.
_ Does the Price Drop Guarantee affect commission?
Commission is protected and calculated based on the package price at the time
of booking, as opposed to the lowest price.
_ What are the participating hotels?
All hotels featured in the Luxury and Distinction Collections. Depending on the hotel,
the promotion may apply to a specific room category. See complete list of hotels
following the Q&A.
*Our Price Drop Guarantee promotion may be discontinued or modified at any time without prior notice.
Option Plus/Cuba Free Seat Selection
_ What are the eligibility requirements?
The Option Plus promotion is valid exclusively on new individual Luxury or Distinction
Collection packages booked by September 30, 2015, for travel between December 18,
2015 and April 30, 2016.
The Cuba Free Seat Selection promotion is valid on package bookings made
between September 1 and 30, 2015, for travel December 18, 2015 and April 30, 2016.
_ What is the procedure for booking Option Plus/Cuba Free Seat Selection?
Indicate the client’s phone number and email in their file. The Seat Selection Centre
will assign a seat for each passenger on file and the seat selection will be confirmed
by email (subject to availability). If the client’s email address is not on file, the confirmation will be sent to the agency. Clients must wait for their Option Plus/Cuba Free
Seat Selection email confirmation. If clients book Option Plus/Cuba Free Seat
Selection themselves on the air carrier’s website, they will not be reimbursed.
_ What type of seat do clients get?
Clients get a standard seat. Those who wish to reserve a 2x2, emergency exit or extra
legroom seat must pay the difference between a standard seat and the new choice.
_ Is commission earned on Option Plus?
Commission does not apply to Option Plus as it is complimentary with the promotion.
_ What should I do if my client has not yet received the Option Plus/
Cuba Free Seat Selection confirmation?
Call the Information and Seat Selection Centre at 1-877-872-6728 if your client does
not receive the confirmation within 14 business days of booking.
Travel Date Change
_ Is travel date change possible with any Transat Holidays Sun package?
Yes, except for Sandals, Beaches Resorts and certain hotels in Saint Lucia.
_ What is the procedure for date change requests?
Requests to change travel dates must be made to Transat Holidays at 1-866-322-6649.
_ Can a date change be requested several times before departure? By when must
travel be completed?
Clients booking by September 30, 2015 can change their original travel dates once.
Travel must be completed by October 31, 2016. Changes to travel dates are subject
to hotel and flight availability.
_ What happens if the package price changes with the travel date change?
If the price for the new travel dates is higher, the client must pay the difference
between the price initially paid and the new price of the day. No refund will be given
should the price for the new travel dates be lower than the original.
_ Will the travel agent earn commission on both the original and the new booking?
Commission is earned on the original file. If there is an increase in the rate paid for the
new booking, we will pay commission on that file for the difference only.
_ When clients change their travel dates, can they still benefit from promotion
advantages?
Clients who book Luxury or Distinction Collection packages still benefit from Option
Plus. However, the Price Drop Guarantee is only applicable to the original booking.
Deposit
_ Is the deposit refundable?
No, clients cannot request a refund if the deposit has been paid.
Future Travel Voucher
_ What are the eligibility requirements?
Clients who book by September 30, 2015 will receive a non-transferable future travel
voucher of $50 per adult and $25 per child with their e-tickets. This voucher can be
used towards any Transat South, Florida or Europe package, flight, guided tour or
cruise for travel completed by October 31, 2017.
_ Is the voucher transferable or refundable for cash?
The voucher will be issued in the passenger’s name and can only be applied to a file
which has that passenger travelling. The voucher has no cash value.
_ Can the voucher be reissued if lost?
Yes, the voucher can be reissued after Transat’s Accounting department verifies that
it has not been used.
_ Does the redemption of the voucher affect the commission paid to the travel
agent?
No, the commission will be paid as usual – the voucher is used as a form of payment,
not a reduction in fare.
Early Booking Savings
_ How are the savings calculated?
The amount saved depends on the hotel and departure dates. The booking deadline
for certain hotels may differ from that of the promotion. Savings are already included
in the advertised price. For details on the promotions specific to each property, refer
to the hotel descriptions.
IBEROSTAR
SECRETS RESORTS
Secrets Huatulco Resort & Spa NEW
Preferred Club • Huatulco, Mexico
Secrets Puerto Los Cabos
Golf & Spa Resort NEW
Preferred Club • Los Cabos, Mexico
Secrets The Vine Cancun
Preferred Club • Cancun, Mexico
Secrets Vallarta Bay Puerto Vallarta
Puerto Vallarta, Mexico
5★
p. 218
5★
p. 228
5★
p. 278
5★
p. 262
5★
5★
p. 320
p. 282
5★
p. 162
BELMOND
Belmond La Samana
European Plan • St. Martin/St. Maarten
5★
p. 84
BLUEBAY
Diamond Suites Riviera Maya
Riviera Maya, Mexico
5★
p. 326
CAPELLA MARIGOT BAY
Capella Marigot Bay Resort & Marina
Saint Lucia
5★
5★
p. 322
5★
p. 116
5★
p. 252
5★
p. 328
5★
p. 284
5★
p. 188
5★
p. 318
5★
p. 378
5★
p. 186
5★
p. 416
5★
p. 376
5★
p. 330
5★
p. 254
PALACE
PARADISUS
Paradisus Palma Real Resort
Punta Cana, Dominican Republic
Paradisus Playa del Carmen La Perla
Royal Service • Riviera Maya, Mexico
Paradisus Princesa del Mar
Royal Service • Varadero, Cuba
Paradisus Punta Cana Resort
Royal Service • Punta Cana,
Dominican Republic
Paradisus Rio de Oro Resort & Spa
Royal Service • Holguin, Cuba
Paradisus Varadero
Royal Service • Varadero, Cuba
p. 101
VELAS
EXCELLENCE
Excellence Playa Mujeres
Cancun, Mexico
Excellence Riviera Cancun
Riviera Maya, Mexico
p. 190
OCCIDENTAL
Royal Hideaway Playacar
Riviera Maya, Mexico
Le Blanc Resort & Spa NEW
Cancun, Mexico
BAHIA PRINCIPE
Luxury Bahia Principe Cayo Levantado
Don Pablo Collection
Samana, Dominican Republic
5★
MARIVAL
Marival Residences Luxury Resort
Nuevo Vallarta Riviera Nayarit, Mexico
ZOËTRY RESORTS
Zoëtry Parasio de la Bonita
Riviera Maya NEW
Riviera Maya, Mexico
Zoëtry Villa Rolanti
Isla Mujeres Cancun NEW
Cancun, Mexico
IBEROSTAR Grand Hotel Bávaro
Punta Cana, Dominican Republic
IBEROSTAR Grand Hotel Paraiso
Riviera Maya, Mexico
IBEROSTAR Grand Hotel Rose Hall
Montego Bay, Jamaica
5★
p. 280
5★
p. 324
Grand Velas Riviera Maya
Riviera Maya, Mexico
Grand Velas Riviera Nayarit
Riviera Nayarit, Mexico
The
Collection
Dreams Resorts
Meliá
Dreams Las Mareas Costa Rica NEW
Liberia, Costa Rica
Dreams Los Cabos Suites
Golf Resort & Spa NEW
Los Cabos, Mexico
Dreams Tulum Resort & Spa NEW
Riviera Maya, Mexico
Meliá Caribe
Punta Cana, Dominican Republic
Meliá Cayo Guillermo Cayo Guillermo, Cuba
Meliá Jardines del Rey NEW
Cayo Guillermo, Cuba
Meliá Peninsula Varadero Varadero, Cuba
The Level at the Meliá Caribe NEW
Punta Cana, Dominican Republic
ELEGANCE CLUB
AURA CLUB
5★
p. 52
4.5★ p. 226
4.5★ p. 310
Now Resorts
AURA CLUB
Now Jade Riviera Cancun NEW
Riviera Maya, Mexico
Now Larimar Punta Cana NEW
Punta Cana, Dominican Republic
5★
p. 308
4.5★ p. 176
AURA CLUB
5★
p. 306
4.5★ p. 394
Gaviota Hoteles
CLUB MONTECRISTO
H
O
T E
L
E
S
4.5★ p. 414
5★
p. 312
5★
p. 112
p. 186
Grand Bahia Principe Cayacoa
Samana, Dominican Republic
Grand Bahia Principe Coba
Riviera Maya, Mexico
Grand Bahia Principe El Portillo
Samana, Dominican Republic
Grand Bahia Principe Jamaica
Runaway Bay, Jamaica
Grand Bahia Principe La Romana
La Romana, Dominican Republic
Grand Bahia Principe Punta Cana
Punta Cana, Dominican Republic
4.5★ p. 160
5★
p. 300
4.5★ p. 158
5★
p. 110
4.5★ p. 144
5★
p. 168
Ocean Blue
Punta Cana, Dominican Republic
Ocean Coral & Turquesa
Riviera Maya, Mexico
4.5★ p. 178
4.5★ p. 302
Marival
Occidental
GRAND SELECTION
PREFERENCE CLUB
4★ p. 182
4★ p. 316
Palladium
IMPERIAL CLUB
Grand Palladium Bávaro Suites Resort
& Spa • Punta Cana, Dominican Republic
Grand Palladium Lady Hamilton
Resort & Spa • Lucea, Jamaica
Grand Palladium Vallarta Resort & Spa
Riviera Nayarit, Mexico
Grand Palladium White Sand Resort & Spa
Riviera Maya, Mexico
5★
SAPPHIRE CLUB
CRYSTAL CLUB
Occidental Grand Punta Cana
Punta Cana, Dominican Republic
Occidental Grand Xcaret
Riviera Maya, Mexico
4.5★ p. 276
Ocean
Palace
Moon Palace Golf & Spa Resort
Riviera Maya, Mexico
Moon Palace Jamaica Grande NEW
Ocho Rios, Jamaica
EMERALD CLUB
Paradisus Cancun
Cancun, Mexico
Paradisus Punta Cana Resort
Punta Cana, Dominican Republic
ROYAL GOLDEN
4★ p. 238
SILVER CLUB
Hotel Playa Pesquero NEW
Holguin, Cuba
4.5★ p. 172
Bahia Principe
Valentin
Valentin Imperial Maya NEW
Riviera Maya, Mexico
Valentin Perla Blanca NEW
Cayo Santa Maria, Cuba
4★ p. 408
4.5★ p. 372
Paradisus
Suscape Resorts
Sunscape Dorado Pacifico Ixtapa NEW
Ixtapa, Mexico
4.5★ p. 170
4. 5★ p. 406
4.5★ p. 180
4.5★ p. 114
4★ p. 248
4.5★ p. 314
Grand Marival & Suites Nuevo Vallarta
Riviera Nayarit, Mexico
4.5★ p. 246
IBEROSTAR
STAR CLASS
IBEROSTAR Playa Alameda
Varadero, Cuba
IBEROSTAR Playa Mita
Riviera Nayarit, Mexico
IBEROSTAR Punta Cana
Punta Cana, Dominican Republic
4.5★ p. 374
4.5★ p. 250
4.5★ p. 174
Sirenis
LE MIRAGE
Grand Sirenis Mayan Beach
Riviera Maya, Mexico
4.5★ p. 304
Sirenis Tropical Suites Casino & Aquagames
Punta Cana, Dominican Republic
4★ p. 184