Medium Term Infrastructure Investment Plan
Transcription
Medium Term Infrastructure Investment Plan
comprising: Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study Pre-Feasibility Study (PFS) TA 8556 REG Integrated City Development Strategy (ICDS) P46526 PAK Climate Risk and Vulnerability Assessment (CRVA) SC 105335 PAK Final Report – Sialkot, Pakistan April 2016 This Consultant’s Report does not necessarily reflect the views of ADB or the CDIA or the Government concerned, and ADB, CDIA and the Government cannot be held liable for its contents. All the views expressed herein may not be incorporated into the proposed project’s design Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Acknowledgements Acknowledgements The Team wishes to acknowledge with thanks and appreciation the support they have received (individually as well as collectively) throughout the completion of this assignment. A special thanks is owed to the Urban Unit under the very capable and dynamic leadership of Dr. Nasir Javed, Ms. Nargiza Talipova and Mr. Shaukat Shafi of the Asian Development Bank and Mr. Nadir Ehsan of the Cities Development Initiative for Asia (CDIA). Whilst we cannot name them all here, our particular thanks go to Mr. Khalid Masood Chaudhry, the Secretary Local Government and Community Development Department Punjab; Mr. Shahid Farid, Deputy Secretary Local Government & Community Development Department Punjab; Mr. Adnan Mehmood Awan, Administrator TMA Sialkot (outgoing); The newly appointed ADC and Administrator of Sialkot; The Nazim (elect) for Sialkot and Dr. Syed Murtaza Bukhari, Project Director Transport Planning Unit Lahore. The PICIIP Urban Unit counterparts under the direction of Abid Hussainy and Rizwan ur Rehman have worked tirelessly to support the ADB, CDIA and the three study Teams in all matters necessary for the achievement of initial outputs. Other staff and team members from the Urban Unit including Dr. Kiran Pharhan, Ms. Sani Zahra and Engineer Reza Ali Rao have all provided exceptional assistance and support to the Teams. We are further thankful to the counterparts of this project for their continuous support and professional technical guidance since its start. We would also like to thank the Communities, Elected Representatives, Chambers of Commerce and the entire range of stakeholders and participants in Sialkot that we met with and who gave their valuable time and insights. The Teams are very grateful for all those who have provided guidance and assistance throughout the MTIIP and project development process. Page 1 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Team Composition Team Composition Nadir Ehsan, Overall CDIA Team Leader and Project Coordinator Pre-Feasibility Study (PFS) Azim Manji, PFS Team Leader and Economist/Urban Planner Nick Allen, SWM Specialist Ross Kearton, WatSan, Sewerage and Drainage Specialist Stuart King, Municipal Finance Specialist Peter Turner, Transport Specialist Don Audet, Public Utilities Specialist Jawad Quereshi, Sahiwal SWM Specialist Kashif Bashir, Sialkot SWM Specialist Ahsan Paracha, Sialkot Water Supply, Sewerage and Drainage Specialist Munim Khan, Sahiwal Water Supply, Sewerage and Drainage Specialist Waseem Masood, Sahiwal Financial Specialist Muhammed Rehan, Sahiwal & Sialkot Financial Specialist Hameed Abdul, Sahiwal & Sialkot Social Development Safeguard Specialist Waqar Ahmad, Sahiwal Social Development Safeguard Specialist Muhammad Shahid Alvi, Sialkot & Sahiwal Institutional Development Specialist Arif Pervaiz, Sialkot & Sahiwal Climate Change Specialist Umar Farooq, Sialkot & Sahiwal Transport Specialist Umair Ahmed, Sialkot & Sahiwal Municipal Finance Support Advisor Integrated City Development Strategies (ICDS) Rob Story, ICDS Team Leader and Urban Planner Izhar Ul Haq, Urban Institutional Specialist Wijnand Langeraar, Geographic Information Specialist Kim Harboe, Urban Climate Change Resilience Specialist Climate Risk and Vulnerability Assessment (CRVA) Wei Ye, CRVA Team Leader and Climate Scientist Mohammad Ali Shaikh, Engineer/Urban Planner Huma Daha, Engineer/Urban Planner Page 2 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Acronym and Abbreviation Acronyms and Abbreviations ADB ADP ADWF ATO BOD BOO BOT CAS Cantt CB CCB CCTV CDG CDIA CDM CDS CH4 CO CO2 COI CRVA CTS DAR DFID DMA DMZ DPL DPR EA EIA EMD EMP EO EPA EPD ERR ESF FAR FMS FRP FSL GCISC GDP GHG GI GIS GoPb GRP Gpcd Gpd GT Road HR HQ HUD&PHED I&S Asian Development Bank Annual Development Program Average Dry Weather Flow Assistance Technical Officer Biological Oxygen Demand Build Operate Own Build Operate Transfer Country Assistant Strategy Cantonment Capacity Building Citizen Community Board Closed Circuit Television City District Government Cities Development Initiative for Asia Clean Development Mechanism City Development Strategy Methane Chief Officer Carbon Dioxide Corridor of Impact Climate Risk and Vulnerability Assessment Complaints Tracking System Desk Appraisal Report Department for International Development, United Kingdom District Metering Area District Metering Zone Development Policy Loan Detailed Project Report Environmental Assessment Environmental Impact Assessment Environmental Protection Plan Environmental Management Plan Environmental Officer Environmental Protection Agency Environmental Protection Department Economic Rate of Return Environmental and Social Framework Field Appraisal Report Financial Management System Fiber Reinforced Plastic Fixed Spread Loan Global Change Impact Studies Centre Gross Domestic Product Greenhouse Gases Galvanized Iron Geographical Information System Government of the Punjab Glass Reinforced Plastic Gallons per capita per day Gallons per day Grand Trunk Road Human Resources Head Quarter Housing, Urban Development and Public Health Engineering Department Infrastructure and Services Page 3 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan IA ID ICDS IEE IPCC ICR ID KPI LAR LARP LARU LG LG&CDD M&E m/s mg/L MBBR MC MDG MFF MGD MNC MoA MoU MS MSW MTIIP MTR NEQS NSUSU NGO O&M ODP OFWM OHR OM P&D P&DD PAD PDWF PEPA PFS PHA PHED PICIIP PIFRA PIP PLGO PMDFC PMS PPIAF PPTA PSP PVC RCC REA ROW RTU Acronym and Abbreviation Implementing Agency Institutional Development Integrated City Development Strategy Initial Environmental Examination Intergovernmental Panel on Climate Change Implementation Completion Report Institutional Development Key Performance Indicator Land Acquisition and Resettlement Land Acquisition and Resettlement Plan Land Acquisition and Resettlement Unit Local Government Local Government and Community Development Department Monitoring and Evaluation Meter per second Milligrams per litter Moving Bed Bio-filter Reactor Municipal Corporation/Committee Millennium Development Goals Multitranche Finance Facility Million Gallons per Day Multi-National Corporation Memorandum of Agreement Memorandum of Understanding Mild Steal Municipal Solid Waste Medium-Term Infrastructure Investment Program Mid-Term Review National Environmental Quality Standards North Sindh Urban Service Company Non-Governmental Organization Operation and Maintenance Outline Development Plan On-Going Water Management Overhead Reservoir Operational Manual Planning and Development Planning and Development Department Project Appraisal Document Peak Dry Weather Flow Pakistan Environmental Protection Agency Pre-Feasibility Stage Provincial Housing Authority Public Health Engineering Department Punjab Intermediate Cities Improvement Investment Program Project to Improve Financial Reporting and Auditing Performance Improvement Plan Punjab Local Government Ordinance Punjab Municipal Development Fund Company Performance Management System Public Private Infrastructure Advisory Facilities Project Preparation Technical Assistance Private Sector Participation Poly Vinyl Chloride Reinforced Concrete Cement Rapid Environmental Assessment Right of Way Remote Telemetry Unit Page 4 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan RUA SBR SCADA SDG SDWCL SEA SIL SOP SME SWCW SWM SWOT SWMC TMA TMO TO TO (F) TO (I&S) TO (P&C) TO (R) UASB UC UFW ULC UU WAPDA WASA WASTAN WBI WCLA WHO WSSP WWT WWTP Acronym and Abbreviation Rapid Urban Assessment Sequence Batch Reactor Supervisory Communication and Data Acquisition Sustainable Development Goals Sustainable Development of Walled City of Lahore Strategic Environmental Assessment Specific Investment Loan Standard Operating Procedure Small and Medium Enterprises Sialkot Water and Sanitation Company Solid Waste Management Strengths Weakness Opportunities and Threats Solid Waste Management Company Tehsil Municipal Administration Tehsil Municipal Officer Technical Officer Tehsil Officer (Finance) Tehsil Officer (Infrastructure and Services) Tehsil Officer (Planning and Coordination) Tehsil Officer (Urban Regulation) Upflow Anaerobic Sludge Blanket Union Council Unaccounted for Water Urban Local Council Urban Unit (Punjab) Water and Power Development Authority Water and Sanitation Authority Water and Sanitation World Bank Institute Walled City of Lahore Authority World Health Organization Water and Sanitation Services Peshawar Wastewater Treatment Wastewater Treatment Plant Page 5 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Preface Preface Cities in Pakistan are the economic, social and innovative core of the country, generating the majority of its revenues and home to the majority of its population. As cities continue to grow, their role in Pakistan’s social and environmental systems becomes ever more crucial. This trend is set to increase in the coming decades. This Report highlights the shortage of infrastructure in Punjab’s intermediate cities and shows how some of these deficiencies have resulted in poverty and other urban vulnerabilities in Sahiwal. The World Bank estimates that in developing countries, 1.5 billion people live without electricity, 1 billion have no access to all-weather roads, and 2.5 billion have no access to sanitation. Pakistan’s share of the global burden is substantial. Such infrastructure is also critical to improving resilience of the poor to climate change impacts. Economic infrastructure such as sewage treatment plants, inner-city roads, urban marketplaces, warehouses and other such productive facilities remain inadequate; restricting economic and social growth across the Province as well as in its intermediate cities. Poor infrastructure is cited by firms as the single largest barrier to doing business in Punjab’s most promising urban centers. As a result, private enterprise is restricted, leading to fewer jobs, less services and fewer tax revenues. Nationally, estimates are that Pakistan will achieve a 5.5% growth rate in 2016. To meet planned targets, infrastructure investment will need to increase from just under 3 per cent of GDP to well above 8 per cent of GDP in 2016-17, a significant jump. Ideally, nearly half of this investment should come from the private sector, but (for various reasons as outlined in the Report) this is highly unlikely. The domestic private sector is reluctant given the current regulatory and policy environment to engage further in municipal infrastructure and is reaching the limits of its ability to finance investment anyway. Current estimates suggest an overall financing shortfall of almost $100bn in the next 5 years. Finance requirements at the aggregate level remain an enormous challenge for the infrastructure sector and there is active scoping currently for newer sources of capital. Financing aside, the rate limiting step in the vast majority of intermediate cities is a delivery-mindset and a culture of treating citizens as customers. The formal private sector approaches that have fuelled much of the economic growth of Pakistan has not percolated through to local levels, particularly in intermediate cities in Punjab. Technical or financial innovation in cities, however novel, will only have a limited impact without an accompanying behaviour and cultural change within service delivery organizations that are presently the responsibility of municipal government. Whereas this Report presents a series of integrated and comprehensive investments in physical infrastructure, the challenge will be to tackle the remaining policy and capacity bottlenecks to ensure effective delivery through incentivized staff and efficient systems and processes. This must be integrated and matched to the ability of municipalities to mobilize alternative (including private) investment, especially in high poverty impact sub-sectors in sustainable urban development, roads, and renewable energy, amongst others. Agencies such as The World Bank, the U.K. Department for International Development (DFID) and Japan International Cooperation Agency (JICA) are also heavily active in the infrastructure sector, largely deploying sovereign loans to government partners across the country, with limited direct investment in capacity building, streamlining municipal delivery mechanisms or unlocking financial instruments at municipal levels. Such actions would complement the portfolio of assistance by the ADB. This Final Report starts from the premise that efficient delivery mechanisms at the city level (meaning a range of alternative investment and financing instruments, incentivized and technically qualified staff and appropriate delivery structures capable of responding to city-stakeholder needs) are to be seen as investments which will yield social, environmental as well as economic dividends in parallel to the infrastructure investment packages proposed heron. In this sense, the benefits at page 7 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Preface the city level are quantifiable in terms of fostering inclusion, enhancing competitiveness and building resilience. The various consultations and detailed studies of the ICDS (Integrated City Development Strategy), CRVA (Climate and Vulnerability Risk Assessment) and PFS (Pre Feasibility Study) Teams undertaken from May 2015 through January 2016 confirm this. The details of these studies are presented here. The findings have been packaged into a series of medium-term investments suitable for ADB (and other) financing for the city of Sahiwal, Punjab to be taken forward. A significant component of this Report has resulted in the Medium Term Infrastructure Investment Program (MTIIP). This has been agreed through a collaborative process with the Government of Punjab commencing from November, 2015 through January, 2016 page 8 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Table of Contents Table of Contents Acknowledgements ........................................................................................................... 1 Team Composition ............................................................................................................ 2 Acronyms and Abbreviations .......................................................................................... 3 Preface ................................................................................................................................ 7 INTRODUCTION AND OVERVIEW ....................................................................................... 15 A. Introduction to the Assignment .......................................................................................17 B. Background and Rationale .............................................................................................18 C. Impact and Outcome ......................................................................................................21 D. Outputs ...........................................................................................................................21 E. Study Components & Structure ......................................................................................21 F. The Problem Tree ..........................................................................................................23 G. Approach and Methodology ...........................................................................................25 H. Strategic Approach to the Multi-Tranche Finance Facility for Intermediate Cities in Punjab ........................................................................................................................27 I. PICIIP Components and Conceptual Clarity in Addressing MFF Issues .......................38 J. Approach to Delivery of Services ...................................................................................40 K. Cross-Cutting Themes ...................................................................................................41 L. Risks and Assumptions ..................................................................................................45 M. Building on Initial City Priorities and Needs ...................................................................48 N. Methodology and Assessment of Priorities and Proposals ............................................49 O. Structure of This Report .................................................................................................52 STRATEGIC CONTEXT ........................................................................................................ 53 A. Urbanization and Economic Development .....................................................................55 B. Institutional and Policy Context ......................................................................................56 RAPID URBAN ASSESSMENT (RUA).................................................................................. 61 Introduction ...................................................................................................................... 63 A. Purpose of Rapid Urban Assessment (RUA) .................................................................63 B. Policy Context ................................................................................................................64 C. Approach and Methodologies in Preparing the RUA .....................................................64 Socio-Economic Context ................................................................................................ 65 D. Demographics ................................................................................................................65 E. Employment ...................................................................................................................66 F. Social Facilities ...............................................................................................................67 G. Urban Poverty ................................................................................................................67 H. Housing ..........................................................................................................................68 Urban Situation ................................................................................................................ 69 page 9 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Table of Contents I. Urban Centers of Sialkot District ....................................................................................69 J. Sialkot City Geography...................................................................................................69 K. Urbanization Process and Evolution ..............................................................................70 L. Existing Land Uses and Settlement Patterns .................................................................76 M. Land Use Issues and Analysis .......................................................................................79 N. What Needs to be Done? ...............................................................................................81 O. Settlement Patterns ........................................................................................................81 P. Existing Development Plans ..........................................................................................82 Q. Infrastructure ..................................................................................................................82 R. Review of Institutional Arrangements .............................................................................87 S. Organizational Structure of Tehsil Municipal Administration ..........................................91 T. Regulations ....................................................................................................................92 U. Primary Economic Growth Drivers .................................................................................95 City Competitiveness Enablers...................................................................................... 98 V. Business Environment and Comparative Advantages ...................................................98 W. Competitiveness Disadvantages ....................................................................................99 X. Institutional Capacities and Development Constraints .................................................100 Y. Urban Infrastructure and Service Delivery ...................................................................103 Z. Operations and Maintenance .......................................................................................103 AA. Financial Management and Procurement ....................................................................104 BB. Transparency and Governance ....................................................................................104 Initial Climate-Change Resilience Assessment ......................................................... 105 CC. Introduction to Climate Change ....................................................................................105 DD. Purpose and Scope of the Initial Resilience Assessment for Sialkot ...........................105 EE. Climate Change Threats and Impacts for Sialkot ........................................................105 FF. Initial Vulnerability Assessment ....................................................................................107 Summary of Diagnostics .............................................................................................. 111 CLIMATE RISK AND VULNERABILITY ASSESSMENT (CRVA) ....................................... 113 Introduction .................................................................................................................... 115 Methodology .................................................................................................................. 116 Climate Change Scenarios ........................................................................................... 117 Climate Change and City Development ...................................................................... 117 A. Climate Change and City Energy Systems ..................................................................118 B. Climate Change and Water ..........................................................................................118 C. Climate Change and Flood...........................................................................................119 D. Climate change and wastewater ..................................................................................122 E. Climate change and solid waste management ............................................................123 F. Climate change and urban transportation ....................................................................123 page 10 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan G. Table of Contents Climate change and human health ..............................................................................124 Economic Evaluation of Adaptation Option ............................................................... 125 H. Method..........................................................................................................................125 I. Cost-benefit analysis result ..........................................................................................125 J. Summary of the Economic Evaluation study................................................................126 Conclusion ..................................................................................................................... 127 INTEGRATED CITY DEVELOPMENT STRATEGY (ICDS) ................................................. 129 Introduction .................................................................................................................... 131 Objectives of an Integrated City Development Strategy (ICDS) ............................... 131 Policy Context ................................................................................................................ 131 Approach and Methodology - City Development Concepts and Strategies ........... 131 Urban Development Principles & Concepts ............................................................... 132 A. Urban Development Best Practices & Principles .........................................................132 B. Sustainability and Resilience .......................................................................................133 C. Urban Development Form & Processes .......................................................................135 D. Two Elements of Urban Development .........................................................................138 E. Urban Development Components ................................................................................138 F. Urban Development Project Cycle ...............................................................................138 G. Urban Planning, Institutions & Management ................................................................139 H. Governance ..................................................................................................................139 I. Institutional Development – A Tool to Gain Competitive Advantage ...........................140 J. Cascaded Urban Planning ...........................................................................................144 K. How is ICDS Integrated and Institutionalized? .............................................................144 L. Proposed ICDS Municipal Management Structure ......................................................145 M. Union Councils and Mahallah Level Governance: .......................................................148 N. Land Management .......................................................................................................148 O. Participatory Budgeting ................................................................................................148 P. Participatory Budgeting and ICDS – A Policy Framework ...........................................150 Q. Sustainability & Urban Revenue Generation................................................................150 Sector Concepts & Strategies ...................................................................................... 150 R. Basic Urban Structure ..................................................................................................151 S. Mobility (Transport) Strategy ........................................................................................152 T. Green Public Space Strategy .......................................................................................152 U. Social Development Strategy .......................................................................................153 V. Economic Development Strategy .................................................................................155 W. Water Supply Strategy .................................................................................................156 X. Sanitation & Sewerage Strategy ..................................................................................159 Y. Drainage Strategy ........................................................................................................160 page 11 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Table of Contents Z. Solid Waste Management Strategy ..............................................................................160 AA. Resilience Strategy ......................................................................................................160 BB. Expanding the City - New Mahallah .............................................................................161 CC. Summary Sialkot SWOT Analysis ................................................................................163 DD. Sialkot’s Vision .............................................................................................................164 EE. Sialkot - Existing Situation - Summary .........................................................................164 Sialkot Urban Development Strategy .......................................................................... 167 FF. Physical Development & Growth Options ....................................................................167 GG. Preferred Development Option and the Strategy .........................................................168 HH. Revised Urban Boundary .............................................................................................169 II. Sialkot Inter-Jurisdictional Joint Planning .....................................................................169 JJ. Urban Form Strategy ....................................................................................................171 KK. Urban Regeneration .....................................................................................................174 LL. Infrastructure ................................................................................................................176 MM. Population, Housing, Land & Infrastructure .................................................................180 NN. City and Regional Economy Strategy ..........................................................................183 OO. Institutional Strategy .....................................................................................................183 PP. Urban Design & Green .................................................................................................183 QQ. Climate Change Resilience Strategy ...........................................................................184 Sialkot - Strategic Summary......................................................................................... 184 Implementation Plan - ICDS ......................................................................................... 185 RR. Integration ....................................................................................................................185 SS. ICDS and Supporting Plans .........................................................................................185 TT. “Soft” Urban Budget .....................................................................................................185 SECTOR ASSESSMENT, STRATEGIES AND ROADMAPS .............................................. 187 Introduction to the MTIIPs ............................................................................................ 189 Sialkot Institutions and Governance ........................................................................... 192 A. Theoretical-Conceptual Framework and Historical Lessons ........................................192 B. Relevant Institutions .....................................................................................................196 C. Political Accountability ..................................................................................................205 D. Institutional Analysis .....................................................................................................207 E. Organizational Analysis ................................................................................................214 Solid Waste Management ............................................................................................. 229 F. Sector Assessment - Sialkot Solid Waste Management ..............................................229 G. Sector Strategy - Solid Waste Management ................................................................246 H. Guiding Principles ........................................................................................................247 I. Sector Goals and Objectives ........................................................................................248 J. Sector Roadmap - Solid Waste Management ..............................................................250 page 12 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Table of Contents K. Environmental and Social Safeguard Considerations ..................................................263 L. Indicative SWM Investment Costs ...............................................................................268 M. Indicative Implementation Schedule ............................................................................270 Water, Sanitation, Sewerage and Drainage ................................................................ 272 N. Sector Assessment - Water, Sanitation, Sewerage and Drainage ..............................272 Water Demand and Wastewater Production .............................................................. 285 O. Water Supply and Sewerage Design Criteria ..............................................................285 P. Water Demand and Wastewater Production ................................................................285 Current Status of Infrastructure................................................................................... 289 Q. Water Supply ................................................................................................................289 R. Sewerage and Drainage...............................................................................................300 S. Operation and Maintenance of the Water Supply, Wastewater and Drainage Systems ........................................................................................................................312 T. Services in Low Income Areas .....................................................................................315 U. Sector Strategy - Water, Sanitation, Sewerage and Drainage.....................................319 Key Issues with Current Infrastructure ....................................................................... 321 V. Sialkot Application to CDIA ..........................................................................................321 W. Outcomes from Discussions, Field Visits and Analysis ...............................................322 X. SWOT Analysis and Problem Tree for Water Supply, Sewerage and Drainage .........324 Y. Roadmap - Water, Sanitation, Sewerage and Drainage ..............................................327 Z. Medium Term Infrastructure Investment Plan ..............................................................337 Pre-Feasibility Study for Medium Term Investments ................................................ 339 AA. Component 1 – Water Supply Infrastructure ................................................................339 BB. Component 2 – Sewerage and Drainage Infrastructure ..............................................344 CC. Component 3 – Operation and Maintenance Facilities and Equipment .......................356 DD. Summary of Costs ........................................................................................................366 EE. Implementation Schedule .............................................................................................366 FF. Sector Assessment - Transportation Planning .............................................................368 GG. Sector Strategy – Institutional Delivery Mechanisms ...................................................383 HH. Sector Roadmap – Institutional Delivery Mechanisms .................................................385 II. New Approaches to Organizations and Service Delivery ............................................387 JJ. Institutional Options for Water and Sanitation Management in Sialkot ........................389 Municipal Corporations: A New Way Forward ........................................................... 401 KK. Asset Management ......................................................................................................401 LL. Strategy and policy .......................................................................................................402 MM. Communication ............................................................................................................402 NN. Economic development and partnerships ....................................................................402 OO. Human resource management .....................................................................................402 page 13 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Table of Contents SAFEGUARDS & CROSS-CUTTING THEMES .................................................................. 407 Poverty, Gender, Social Development and Inclusion ................................................ 409 A. Project Benefits ............................................................................................................409 B. Land Acquisition and Resettlement Impact ..................................................................409 C. Mitigation Measures for Negative Impacts: ..................................................................412 Environment and Climate Change ............................................................................... 413 D. Introduction ...................................................................................................................413 E. The Project ...................................................................................................................414 F. Policy, Legal, and Institutional Framework, for Environmental Protection ...................414 G. Environmental Categorization of Proposed Projects ...................................................418 H. Environmental Risk Assessment and Climate Change Resilience Appraisal ..............419 Institutional Arrangements for Environmental Management ................................... 442 Budget for Implementation of Environmental Management Plan ............................ 442 SIALKOT MUNICIPAL FINANCE ........................................................................................ 445 Introduction .................................................................................................................... 447 Methodology .................................................................................................................. 447 Water / Wastewater / Drainage Sector Investments .................................................. 448 A. Water Sector Investments ............................................................................................448 B. Sialkot Wastewater & Drainage Sector Investments ...................................................451 C. Transport ......................................................................................................................455 D. Solid Waste Management ............................................................................................459 E. Institutional Costs .........................................................................................................463 F. Environmental Costs ....................................................................................................465 G. Land Acquisition, Resettlement and Social Rehabilitation Costs ................................465 H. City Investment and Financing Overview .....................................................................466 Economic Cost Benefit Analysis ................................................................................. 469 I. Economic Benefits ........................................................................................................469 J. Economic Analysis Methodology .................................................................................469 K. Measurement of Economic Benefits ............................................................................470 L. Economic Net Present Value (ENPV) and Economic Internal Rate of Return (EIRR)...........................................................................................................................476 M. Economic Sensitivity Analysis ......................................................................................477 IMPLEMENTATION ............................................................................................................. 479 Design Monitoring Framework..................................................................................... 481 A. Background and Concept .............................................................................................481 B. Medium Term Infrastructure Investment Plans (MTIIP) ...............................................494 page 14 REG-8556 Final Report: Sialkot, Pakistan Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study CHAPTER I Introduction and Overview April 2016 This Consultant’s Report does not necessarily reflect the views of ADB or the CDIA or the Government concerned, and ADB, CDIA and the Government cannot be held liable for its contents. All the views expressed herein may not be incorporated into the proposed project’s design Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan A. Chapter I Introduction and Overview Introduction to the Assignment 1. The ADB and the Cities Development Initiative for Asia (CDIA) are partnering with the Government of Punjab Province (GoPb) in Pakistan to undertake the Punjab Intermediate Cities Improvement Program (PICIIP). The PICIIP is an initiative that will avail resources via the Asian Development Bank’s (ADB’s) Multi-Tranche Financing Facility (MFF).1 2. The initiative is tasked with improving the quality of life of residents living in selected cities in the Punjab, Pakistan’s most populous province. The first two cities selected for improvement are Sialkot and Sahiwal. This Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study Report (the Report) integrates the findings of the Pre-Feasibility Study for Sialkot and Sahiwal Cities (PFS) (REG-8556) with the work of the Integrated Cities Development Strategy (ICDS) (P 46526 PAK) and Climate Risk and Vulnerability Assessment (CRVA) (SC 105335 PAK). 3. This Report follows previous consultations, submissions, and reviews for each component. It represents the Final submission for the PFS phase of the work prior to proceeding with detailed project design in the Project Preparatory Technical Assistance phase (PPTA). 4. The objective of the MTIIP-PFS (the Study) was to assist the Government of Punjab (GoPb) to prepare an integrated, climate-resilient urban environmental infrastructure investment program underpinned by necessary institutional and financial management support for the intermediate city of Sialkot. The resulting investment program, coupled with a focus on treating citizens as customers, the necessary range of cultural and behavioral reforms, and an emphasis on cost recovery, should enable Sialkot to better respond to the strategic imperatives as established by Government; namely ensuring resilience, competitiveness, and inclusion. 5. Conceptually, the Team’s thinking (as encapsulated in this Report) is based on translating these three strategic imperatives into programs, actions, and delivery mechanisms on the ground. This does not necessarily mean Government should be providing services directly, although in the immediate term there is an understanding that it may have to in Sialkot. 6. The development of the MTIIP builds on Sialkot’s initial priorities as articulated by its original application to the CDIA. For reference, this has been provided in Annex SIAL APP. The work of the Study and contents of this Report adheres to the protocols established by the ADB and the CDIA. It follows the guidelines established by the CDIA, emphasizing pro-poor development, environmental sustainability, climate change adaptation, and good governance.2 To this end, the format of this Report adheres to the specificity, requirements, and detail as required by the CDIA PFS manual.3 7. The summary of investments resulting from the work of all three Teams and detailed further in this Report (see Chapter VI and Chapter VIII) is presented below in Table I-1. Tranche 1 costs were agreed with Government on 11 March 2016 and are indicated in the ADB Aide 1 2 3 The PICIIP is a ten-year duration multi-tranche financing facility with a budget of US$ 500 million, to be disbursed in four investment tranches of between US$ 100 million and US$ 150 million each. As specified in the Pre-Feasibility Study Guidelines, CDIA, March 2011, and the Pre-Feasibility Studies User Manual for Cities and National Partner Organizations, CDIA, October 2012. Full details of the requirements and contents of a Pre-Feasibility Study can be found in the CDIA Manual available online Page 17 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview Memoire. (* Costs for contracts and equipment supply of $9.65M have been added to these sectors). 8. Our methodological approach in the delivery of the PFS and achievement of the three imperatives is noted overleaf in Figure I-12 and Figure I-13. These figures graphically depict how the infrastructure and other resulting initiatives proposed will unlock the potential of Sialkot to make it more inclusive, resilient, and competitive in line with government strategy. Table I-1: SIALKOT INVESTMENT SUMMARY SECTOR Tranche 1 0-2 years (M USD$) Medium Term 2-5 years (M USD$) Long Term 5-10 years (M USD$) Institutions & Governance 5.1 - - Water, Sanitation & Drainage 21.3 55.2 46.0 Solid Waste Management 20.0 15.2 64.3 Transportation Planning 6.1 6.0 20.4 Soft Urban Improvements 6.0 6.0 9.0 Lalamusa LG Training Academy 3.0 - 4.5 Other (ICDS and Social Development) 5.0 9.35 11.44 TOTAL 66.5 91.7 144.2 9. The PICIIP's readiness for ADB financing is expected in late 2016. In order to accelerate the PICIIP development process, the GoPb, the District Government of Sialkot City, and the Tehsil Municipal Administrations (TMA) of Sialkot requested CDIA assistance to undertake the PFS and supporting components in order to prepare both a Medium-Term Infrastructure Investment Program (MTIIP) and accompanying Urban Infrastructure Investment packages for the two cities. Being completed ahead of the PPTA, the pre-feasibility work will therefore provide a valuable foundation for the subsequent PPTA analyses, ensuring that these activities coordinate seamlessly within the overall development process. 10. A year by year breakdown of these costs is presented in Chapter VIII and detailed in Table VIII-21 B. Background and Rationale Punjab Urban Context 11. Punjab has been the most rapidly urbanizing province in Pakistan, accounting for over 53% of the country’s urban population and over 50% of the national GDP. 4 Punjab’s rate of urbanization in 2014 was 32% (32 million out of 100 million) and is estimated to increase to 40% by 2030 (59 million out of 150 million) at a rate of almost 3% per annum. 5,6 Rural-urban migration 4 5 6 The province includes five large cities (with populations between 1.9 to 9.0 million), 13 intermediate cities (with populations between 0.25 to 1.0 million), and over 150 towns and urban settlements (with populations of up to 0.25 million). Punjab Development Statistics, 2014 Urban Unit, ADB and ICDS Team calculation Page 18 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview driven by a youthful population’s desire for the amenities and opportunities of the city is the main factor in the rapid rate of urbanization. Urban areas are the economic hubs, house the major social facilities, and are the centers of government. As the country transitions to a more industrialized nation, even greater emphasis will be placed on urban areas. 12. As a result of the lack of investment in urban management and infrastructure Punjab’s cities face challenges providing green livable environments for their residents that are safe, resilient, sustainable, and competitive. Development is constrained by: inadequate infrastructure inadequate regulatory framework inconsistent urban statistics limited local governance capacity isolated planning standards limited professional knowledge of urban service financing keeping costs high and qualities low limited development control Figure 1-2: Sahiwal and Sialkot and Environs Source: Urban Unit Figure I-3 illustrates Pakistan’s population density with considerable urban concentration in the northeast part of Punjab. Page 19 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview Figure I-3: Population and Urban Concentration Infrastructure & Economic Impact 13. While population growth has stressed the urban environment, urban infrastructure and services have not kept pace. Since 2001, overall public sector investment in urban infrastructure and service delivery has declined. Punjab’s intermediate city infrastructure investment currently averages only $4 per capita. This compares with $10 in Lahore, $17 per capita in India and upwards of $200 per capita in many developed nations 7 . The health impacts, and therefore economic growth impacts, are high with an estimated 150-200 children per day dying of diarrheal diseases as a direct result of deficient water and sanitation8. The economic cost of inadequate sanitation and related water supply in Pakistan is estimated at $5.7 billion per year equal to almost 4% of GDP9 in lost productivity and related health costs. That is equal to approximately $30 per capita which means that poor sanitation may be costing Sialkot close to $30 million per year and Sahiwal in the order of $15 million. Climate change is already creating some serious water challenges, which have a direct correlation with sanitation services, and it is easy to anticipate the severity of economic loss if climate change resilience measures are not built into future water and sanitation investments beginning now. WHO estimates that a $1 investment in improved sanitation generates a $5.50 economic return10 which would definitely have significant positive impacts on all of Punjab’s cities 14. On average, Punjab’s cities are providing tap water to only 45% of their residents, sewage for 54% of the population flows in open drains and is discharged untreated into natural water bodies or onto agricultural lands, municipal solid waste collection covers only 40% of urban households with no engineered sanitary landfills in most cases. In addition, poor public transport, 7 http://www.mckinsey.com/insights/mgi (various) UNICEF 9 World Bank WSP, www.wsp.org 10 WHO, 2012 WHO/HSE/WSH/12.01 8 Page 20 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview weak traffic management and almost non-existing street activity management, constrain urban mobility. Many of these problems are exacerbated by the lack of comprehensive urban planning and development control that results in unsustainable urban sprawl as the de facto form of urban growth. The combination of these urban issues directly results in an unhealthy urban environment adversely affecting the quality of life of the urban residents, their livelihoods, productivity and economic growth. Overlaying all of these issues are the increasing impacts of climate change that are already affecting cities and which they are ill equipped to manage. Collectively, these issues provide the rationale for the proposed PICIIP. C. Impact and Outcome 15. The impact of the investment program will be an improved quality of life for the residents of the selected cities of the Punjab province. The program outcome will be an improved quality of urban services available to the residents of those cities supporting economic growth, social development, and improved urban environment. Key outputs will include: Introduction of integrated, strategic urban planning Improved institutional framework for urban services at the city level Strengthened business processes of urban utilities Improved urban infrastructure 16. More specifically, the investment program aims to produce outcomes that make Punjab cities: Inclusive Safe Environmentally Conscious Livable Sustainable in an Economic, Social, and Financial sense Resilient Competitive 17. Furthermore, the proposed investment program will develop model cities demonstrating the methodology for achieving the objectives of the Punjab Growth Strategy 2018 and the Punjab Urban Development Sector Plan 2018. D. Outputs 18. The key outputs will be: Introduction of integrated urban planning; Improved institutional framework for urban services at the city level; Strengthened business processes of urban utilities; Improved urban infrastructure. 19. In addition, the program will: Introduce the over-arching application of climate change adaptation measures to all urban programming; Institutionalize multi-sector stakeholder participation through all phases of program planning, implementation, and management. E. Study Components & Structure 20. To achieve the Program’s goals, this pre-feasibility work comprises three interrelated components that are consolidated into this Final Report as illustrated in Figure I-4. This Study then leads into detailed project preparation (PPTA) and implementation resulting in the outcomes listed above. Page 21 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview Figure I-4: PICIIP Structure 1. Integrated City Development Strategies (ICDS) Establishes the planning and development frameworks to guide sustainable development through the short, medium and long-terms. This component includes: Rapid Urban Assessments (RUA) and Integrated City Development Strategies (ICDS) for Sialkot. 2. Climate Risk Vulnerability Assessment (CRVA) Provides critical crosscutting guidelines to ensure all program components incorporate appropriate actions to address anticipated climate change impacts thereby contributing to city resilience. Page 22 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan 3. F. Chapter I Introduction and Overview Pre-Feasibility Study (PFS) Based on the ICDS work, and incorporating full CRVA considerations, the PFS presents a series of Sector Assessments and Roadmaps for selected priority infrastructure investment components. These include background analyses, needs justification, conceptual design, and costing Investments are summarized in short, medium and long-term packages. The Problem Tree Figure I-5 illustrates the Problem Tree, highlighting the constraints to livability, resilience, and competitiveness of Punjab’s intermediate cities like Sialkot. Urban sprawl could be included as both a major symptom and cause of many of the current urban challenges. Page 23 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview Figure I-5: Problem Tree Page 24 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan G. Chapter I Introduction and Overview Approach and Methodology 21. This Section provides an overview of the approach and methodologies employed throughout the preparation of this MTIIP. Detailed methodologies are further described in the various technical sections. Overall Approach 22. The overall approach proposed for the preparation of the MTIIP is highly integrated and participatory as illustrated in Figure 1-6. This acknowledges the multi-sectorial, integrated nature of the PICIIP and the MTIIP as illustrated in Figure 1-7. More specifically, the MTIIP highlights the importance of urban resilience in enabling economic, and therefore social, development. Overall Methodology 23. The overall Approach outlined above will be applied throughout the completion of this assignment. In addition, specific Methodologies will be utilized in completing the detailed tasks and achieving the overall objectives of the assignment. These Methodologies are interconnected and include: 23.1. Document Identification and Review The identification and review of existing documents is a key starting point for the effective completion of the work. The analysis of existing strategies, policies, programs, plans, and projects at national, regional, and local levels will give our team a solid background for the planning exercise. The GoPb and the Urban Unit have excellent documentary and GIS data that will greatly ease the work. The work will also draw upon related global best practices. Methods: work with the client to identify relevant documents; prepare a list and officially submit the request to the client (hard copy and digital); review documents. 23.2. Field Data Collection Project field offices were established to support comprehensive field reconnaissance missions to complement and crosscheck data gathered from existing documentation, workshops and interviews. The teams worked in close collaboration with local governments to undertake the fieldwork, spending time in both urban centers. We used the opportunity to engage with a cross-section of stakeholders seeking multi-dimensional understandings of the local situation while identifying issues, opportunities and constraints. Methods: document review, field reconnaissance, interviews, stakeholder working sessions. 23.3. Working with the Local Authorities - Building on Their Priorities While guided and supported by higher authorities, urban planning, development, and management ultimately becomes the responsibility of local authorities. The teams interacted closely with TMA officials in the respective urban centers, and through a series of Stakeholder Participation Workshops ensured the participation of community leaders and others who advise local authorities. Methods: regular interaction with Tehsil Municipal Administration officials and local Urban Unit officials. Page 25 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview Figure 1-6: Integrating Complementary PICIIP Components Figure I-7: Integrated Urban Development Page 26 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview 23.4. Stakeholder Participation - Engagement One of the keys to developing appropriate locally accepted and "owned" recommendations and investment programs is the active participation of all stakeholders throughout the planning and implementation processes. Working with the Urban Unit and city administrations, the teams will undertake a series of Stakeholder Workshops bringing together a full cross-section of Public Sector, Private Sector, Non-Governmental Organizations (NGO), Community-Based Organizations (CBO), and other interested parties, thereby offering opportunities for the diverse range of interests to be incorporated into the PICIIP exercise. Methods: Workshops with local support (NGO or identified authority) will be undertaken. A comprehensive and on-going IEC (Information, Education, and Communication) program will be recommended subject to available resources for the on-going and widespread engagement and information dissemination. 23.5. Global Best Practices The teams will incorporate locally adopted global best practices into the work. This is based on team members’ extensive international experience incorporating inputs from CDIA and ADB. H. Strategic Approach to the Multi-Tranche Finance Facility for Intermediate Cities in Punjab Infrastructure and Cities as Powerful Development Tools: 24. Delivering well planned infrastructure and productive cities are some of the best investments that Pakistan can make in support of long-term and inclusive growth. Indeed, no country has sustained rapid economic growth without both considerable public investments in infrastructure (See Figure I-8), and the development of its primary urban centers. While this correlation between the built environment and growth is strong, it masks a more complex backdrop. 25. Real world’ experiences of urbanization produce both winners and losers. The range of outcomes are linked to urbanization being more than a physical transformation. As discussed in Chapter II and Chapter III of this Report, it is also a complex and interdependent social, economic and environmental change process. Economic maturity Figure I-8. All nations 1960-2013: Correlating economic maturity with urbanization levels % Urbanized Page 27 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview 26. Unchecked and unplanned for, these linkages can break down and result in negative impacts that affect social structures and norms, harm the environment and reduce or delay economic growth. 27. Urbanization can be a powerful force for good as well-serviced, efficient, and connected places/activities, strengthen and accelerate economic development. But this growth is not automatically inclusive, particularly where active cultural, ethnic, geographical, and political forces exist. 28. Punjab’s strategic imperative to focus on inclusive growth as well as build climatic resilience and foster economic competitiveness are well aligned to the objectives of assisting cities for the Asian Development Bank. Through its country programming and international cooperation, the ADB has an opportunity to assist GoPb decision-makers focus on infrastructure development and cities as engines of growth and poverty reduction. With the PICIIP facility, the GoPb will have a platform to act, influence and lead on improving the responses to the challenge of delivering more sustainable and catalytic infrastructure in intermediate cities for inclusive economic development. 29. A window of opportunity exists during which the PICIIP can help intermediate cities like Sialkot to capture the long term inclusive benefits that infrastructure and cities can bring. Targeted intervention in the Provincial urban context can offer the best Value for Money return for Government-led, private sector supported investment coupled with ADB underwriting. 30. The rationale is threefold: 30.1. First, infrastructure and cities that are planned and delivered today will ‘lock-in’ long-term patterns of growth. Infrastructure that is delivered today will guide future development by setting patterns of settlement, trade, industrial and urban growth. For many intermediate cities in the province, the most important spatial and economic decisions need to be made now. 30.2. Second, many intermediate cities in Punjab have access to a huge demographic dividend. Very large populations of young people are entering the workforce and, given the opportunity, can take active and productive roles in the economy. Intermediate cities and emerging urban areas are essential to absorbing this working population and there is a corresponding risk of destabilization if such employment opportunities are not achieved. 30.3. Third, the enabling environment is holding back investments in sustainable and inclusive infrastructure and cities. Rather than a lack of political will, capital or even expertise, it is the lack of evidence, strategy, capacity, prioritization, transparency, regulatory structures, and institutions that constrains progress. These enabling environment challenges are discussed in more detail in Chapter III and Chapter V of this Report. 31. As discussed in Chapter II and Chapter III, Punjab needs better-planned cities, but also improved infrastructure that links these cities and maximizes their combined potential. One of the most important functions of good infrastructure is to efficiently connect national and regional centers of social and economic activity, which agglomerates in cities. The PFS Team therefore see that infrastructure and cities must work together around related synergies, for example ‘provision and access’, ‘growth and inclusion’, ‘production and export’ and ‘connection and distribution’. The PICIIP brings these two complementary areas together and sees a considerable range of long-term benefits (as discussed in Chapter V) in doing so. 32. The next two sections briefly identify some of the challenges and opportunities both Sahiwal and Sialkot, as well as Provincial government and Punjab society at-large, faces in their efforts to realize the benefits of infrastructure and cities for economic development. Page 28 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview Key Challenges Addressed by the MFF 33. Punjab needs support to foster more competitive economic strategies for its intermediate cities. The PFS Team have identified 5 key issues that the MFF responds to in the proposed MTIIPs that are detailed in Chapter V of this Report. These are: 33.1. Strategic and integrated planning – The process of urbanization through the development of infrastructure and cities must reflect and support national economic planning as well as physical, social and environmental constraints. This is a key weakness and undervalued attribute of better planning processes. The institutionalization of the ICDS process as proposed in Chapter IV and Chapter VI are a direct response to this challenge. 33.2. Inclusive growth – One of the most important questions that the MFF addresses through the various MTIIPs detailed in Chapter VI is how the design of infrastructure and cities can most effectively include the poorest, vulnerable and other marginalized groups in the growth of intermediate cities. 33.3. Urban governance – As detailed in Chapter VI, from the point of provincial strategies, planning guidelines and related economic infrastructure, through to local and city levels, the overall system of governance in Punjab needs to be supported to focus on the specific needs of the built as well as the rural economy. Chapter III outlining the Rapid Urban Assessments of Sialkot details this nexus more specifically. 33.4. Infrastructure finance – How will Punjab pay for these ambitious growth plans? What are the sources, models and strategies that attract capital and build sustainable revenues to underpin infrastructure financing and urban service provision? This is discussed in more detail in Chapter VIII of this Report. 33.5. Resilience – Climate, disaster, and social resilience need to be bound together with infrastructure, urban, and economic planning whilst also improving stewardship of resources and protection of the environment. These issues are discussed throughout this Report as they underpin all of the work of the PICIIP. The assessment of the viability from a resilience as well as poverty perspective is discussed in Chapter VII of this Report. 34. The work of the PICIIP and resulting MFF will respond to these challenges by acting as a catalytic platform. It will both enable GoPb as well as the cities concerned to harness the power of managed urbanization and coordinated infrastructure service delivery for poverty reduction and inclusive growth. The MFF will seek to address constraints in the enabling environment for infrastructure service delivery. It will improve planning and management of the built environment at city and provincial levels simultaneously so it closely supports economic development planning. This will in turn make intermediate cities economically efficient and socially inclusive (in planning, delivery, and use phases). In time, this will help government to focus on other intermediate cities within the province, to move towards a sustained economic platform, and ultimately, to budgetary independence. 35. Effectively planned infrastructure and well-governed cities have the potential to yield not only economic growth for all, but also to form the basis for resilient systems, effective mitigation, and adaptation to climate change. As is shown in Chapter VI of this Report, infrastructure for energy, water and sanitation, waste management, and transportation can all be designed in ways that contribute to climate change mitigation through increasing efficiency and reducing carbon emissions. 36. As was seen during the Inception Phase, rapidly growing cities in Punjab are clearly susceptible to a range of climate-change related hazards. Warming trends, extreme temperatures, drying trends, extreme precipitation, damaging cyclones, sea level rise, and Page 29 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview flooding affects cities in Punjab. The MFF makes use of proactive and targeted approaches to climate change and environment issues by strengthening urban infrastructure, economic and social systems. 37. The preliminary social, gender, and environmental analyses detailed in Chapter VII are an important dimension of the design of the MFF and are integral to its success. The PFS has undertaken various analyses for Chapter VII as well as for the IDIA summaries as required by the CDIA Checklist. Some of this work has relied on the AWARE tool for assessing climate risks.11 Similar tools and methodologies as well as focus group discussions (FGDs) have been used for undertaking detailed gender and social analyses. Through these assessments, an appreciation of the correlation between urban infrastructure, inclusion, resilience, and competitiveness have been factored into the MTIIPs. Ensuring the participation, voice, and perspectives on social inclusion to large scale programming as noted in Chapter IV ensures that MTIIP investments are inclusive and gender sensitive. Our initial thinking on how the MFF integrates gender includes: 37.1. 37.2. 37.3. 37.4. 37.5. The creation of a gender strategy for the PICIIP under the work of the forthcoming PPTA; The creation of gender and social inclusion guidelines and assessments as required by the ADB; Consistently revising gender-sensitive approaches within resulting MTIIPs; Developing principles that provide for specialist and timely input to scoping and design of investments; and Robust quality and review processes that have included important roles for crosscutting issues to be incorporated into investments. Fostering Infrastructure That Reaches the Poor 38. Beyond construction, services, and physical presence, infrastructure has the potential to unlock growth, lower transaction costs, and when done well, reduces vulnerability and saves lives. However, the ability of city and provincial government (and society) to keep up with and finance infrastructure demand, particularly at the last mile and in the poorest cities, is often compromised because of finance, planning, and delivery capacity. 39. Most significantly, the poor can benefit directly by using the services infrastructure provides, such as lighting, transport, sewerage, electricity and water for irrigation. Transport and ICT services allow poor people to access markets, health and education facilities. The poor can also benefit indirectly from the spillover effects of economic growth stimulated by infrastructure services including jobs. New, cheap, and reliable infrastructure services lower production and transaction costs and allow cities and their businesses to grow whilst reducing prices. Rising consumption stimulates demand and can reciprocate growth. 40. Access is most limited for the poorest people and families, and these deficits are severe constraints to economic and human development. Tariff inequities where costs are not sufficient to ensure sustained maintenance and investment, as well as poorly developed distribution and connection arrangements, can mean that only the industry, the wealthy or middle classes can access reliable energy transport and local utility services. Moreover, those that can or are willing to pay will often allocate a large proportion of their income to purchase these services, or rely on informal providers in light of poor municipal provision. This may further accentuate their vulnerability to other risks such as having to seek informal work at low or zero pay, or being forced to displace and break apart households in search of incomes. 41. Conscious, deliberate and multidisciplinary planning is needed for infrastructure to realize better socio-economic gains. Effective planning demands evidence, data, and skills. The PFS Team have therefore sought partners and experts who bring experience and lessons in 11 See http://www.acclimatise.uk.com/index.php?id=4&tool=1 Page 30 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview creating inclusive infrastructure policies and programs, and these have been factored into the MTIIPs as presented in Chapter VI. Planning at an integrated and systems level (national, regional, and local) allows for the role of infrastructure to support development outcomes. It also needs to combine the physical (‘hard’) aspects of human settlements with issues relating to social cohesion and governance (‘soft’), helping communities and cities to understand and prepare for highly disruptive natural hazard events and accumulating stresses. Cities Offer Previously Untapped Development Gains 42. Historically, most urban development has been a product and consequence of economic development – the MFF supporting the PICIIP have an opportunity to better shape intermediate cities in Punjab. The PFS approach for design of the MFF is founded on the perspective that sustainable economic development is underpinned by cities that facilitate more concentrated and productive interactions between businesses, governments, and citizens. The Team is of the view that at their best, cities are an important tool for broadening social mobility and making infrastructure more inclusive, ‘user friendly,’ and affordable. Compact, connected and coordinated cities in particular are often advocated as principles for improved urban development.12 These approaches carry many good principles (see Table I-9 below). The PFS Team have urged contextualization of topics such as density which can both mean something different and may not always be the best solution for certain places. Table I-9: How Intermediate Cities Can be a Force for Good for Punjab Economic Benefits Lower cost urban development and management that makes better use of space, transport, utilities and public services. Intensive regional markets in urban areas can support agricultural products and processed goods Greater capacity for high- value economic functions such as financial and professional services and secondary/ tertiary or even high-tech manufacturing. Economies of scale are higher. Talent is attracted to better cities. Compact and well-planned cities can be more resilient to natural hazards and shocks. Environmental Benefits Cities can be efficient both in their consumption of natural resources and in services provision, allowing more people to access services and reducing the impact on climate and the environment Low-carbon and environmentally sensitive growth patterns can emerge over time. Opportunities for community action and cooperation and more socially inclusive and gender equitable societies. Social Benefits Compact cities reduce urban sprawl by limiting development to areas in ways that don’t reduce housing and employment options for the poor. Urban areas offer Effective distribution and access to social infrastructure and services such as healthcare and education. More democratic structures of government and governance, greater diversity and tolerance - - - - 43. Despite significant investments by all orders of government in Pakistan, more needs to be done to address current and emerging municipal infrastructure needs. It is for this reason that the GoPb, in partnership with the CDIA and the ADB, have committed to work with intermediate cities to establish a package of investments to unlock the latent potential that many cities have shown. 12 New Climate Economy (2014): Better Climate, Better Growth. Page 31 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview 44. The future prospects for cities in Punjab will be determined by the management of three closely interrelated aspects of their sustainability: 44.1. competitive and economic sustainability: the ability of intermediate cities to attract profitable businesses and grow as centers of production -- to attract investment, create jobs, facilitate efficient communications and linkages, and enable continuing improvements in productivity and standards of living both within themselves as well as provincially; 44.2. resilience and environmental sustainability: the ability of cities to provide a resilient habitat – shelter, safe water, air quality, waste management, energy efficiencies, climate change adaptation, and mitigation measures -- necessary for healthy, productive, satisfying lives for their citizens now and into the future; and 44.3. inclusion and social sustainability: the ability of intermediate cities to provide a safe, vibrant community where the opportunities and benefits of economic growth are equitably shared, broad community views are incorporated in decision--‐making, community leaders are accountable, laws are applied impartially and are inclusive of women, marginalized, vulnerable, diverse ethnic and religious groups. Cities in Punjab must create opportunities and vertically bridge different sectors of the population, enabling individuals and groups to interact, thereby strengthening social cohesion. 45. Building sustainable cities in this period of Punjab’s rapid economic and population growth will always be a work in transition. The ability of intermediate cities to anticipate growth by managing outcomes across these three areas of sustainability and to plan, finance, and deliver services is largely dependent on the capacity and effectiveness of urban governance. Urban governance comprises the formal national, regional, and local government jurisdictions and arrangements with responsibilities for city management and services, and the formal and informal arrangements for community, business, and civic engagement in decision--‐making. The structure, effectiveness, and inclusiveness of urban governance vary greatly between cities in Punjab. Frequently, effectiveness and coordination is dependent on the drive and vision of particular city leaders. Inaction, poor planning, and prevarication are costly as urban growth inexorably continues. Haphazard development including the development of flood prone or otherwise unsuitable land and occupation of potential infrastructure corridors can have legacy costs for decades. 46. While there is considerable variation across the Province, there are core problems with the planning, financing, and management of urban systems and the delivery of efficient, sustainable outcomes. These problems are complex and have resulted from the interplay of governance and resource issues, particularly at the Tehsil levels; these issues are not easily resolved, and their impacts are exacerbated by the speed of change. 46.1. At the provincial government level, urban policies and strategies are often ambiguous about urban growth; urban planning systems and laws are antiquated with urban planning delinked from both budgeting and long term financial planning. Decentralization and devolution policies are frequently not aligned with the tax bases of different levels of government and do not create sufficient incentives for cities to improve their own revenues. Property rights are often unclear with limited control over corruption and manipulation of public land assets. 46.2. At the city level, planning, management, and financial skills are in short supply; participatory governance is often weak with limited community and business involvement in setting priorities. Land management and administration is also often inadequate and compounded by confusion over responsibility on the urban periphery. This in--‐turn can lead to uncertainty, forced evictions, speculation, and inflation in local land markets Page 32 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview which in the absence of planning for growth, constrains the supply of both housing and infrastructure and results in the continued growth of slums. 47. In response to the above, a number of donors in the urban sector have identified the various channels through which investment in infrastructure can contribute to sustainable growth. These are summarized as follows: 47.1. Reducing transaction costs and facilitating trade flows within, between, and across city regions and across national and provincial borders; 47.2. Enabling economic actors – individuals, firms, governments – to respond to new types of demands by a variety of new and emerging users in different places; 47.3. Lowering the costs of inputs for entrepreneurs and industries, or making existing enterprises more profitable; 47.4. Creating employment, including in public works (both as social protection and as a counter-cyclical policy in times of recession); 47.5. Enhancing human capital, for example by improving access to schools and health centers; and, 47.6. Improving environmental conditions, which link to improved livelihoods, better health and reduced vulnerability of the poor. 48. A long-term, cooperative effort among all three orders of government will be required to address the challenges of current and emerging municipal infrastructure needs. The MFF strategy that is presented herein is guided by the following principles: 48.1. Intermediate cities in Punjab (including Sialkot) are the stewards of the infrastructure they own. The Province has an obligation to help Tehsils and cities to address their own (self-articulated) development challenges. 48.2. Comprehensive asset management plans should guide investment decisions. Indeed, this is the focus of the MFF approach. 48.3. Those who benefit directly from Tehsil level investments should pay for the services, whenever feasible. 48.4. Opportunities should be pursued to provide infrastructure more efficiently by forging partnerships with other communities or consolidating services where possible. 48.5. Maintaining roads, bridges, water, sewerage and wastewater in a manner that is sensitive to changing social, economic and environmental factors is key to ensuring longer term sustainability of services, and should therefore be a top priority. 48.6. All communities face unique challenges that require tailored solutions and Tehsils need to accept and respond to this in a meaningful manner. 48.7. 4 49. The above are further detailed and elaborated by the PICIIP Imperatives presented in the previous Section of this Report. As part of the Sectorial Strategies and accompanying Road Maps (see Chapter VI) detailed in this Report, activities in the following three areas have been discussed at city as well as Provincial levels with a variety of stakeholders: Page 33 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview 49.1. Making asset management planning and public reporting on investments universal. 49.2. Making optimal use of the full range of budgeting and infrastructure financing tools as provisioned by law in Pakistan. 49.3. Addressing the structural challenges that are confronting fledgling municipalities. 50. Resolving municipal infrastructure challenges for intermediate cities in Punjab must begin with improved asset management. The GoPb views this as a prerequisite for a productive discussion about solutions, including permanent funding for municipal infrastructure. 51. Throughout Provincial Departments, government has stated that City Administrations seeking infrastructure funding must demonstrate how proposed projects fits within a detailed asset management plan. This will help ensure that limited resources are directed to the most critical needs and directly respond to ensuring inclusion, competitiveness and resilience (as described above). Indeed, the institutionalization of the ICDS process demonstrated in the PICIIP (and discussed in detail in Chapter II and Chapter III) will ensure that such behavioral changes are permanent and change the dependency culture of municipal administrations. 5 52. Chapter VI of this Report sets out the information and analysis that supports such investments for Sialkot. Such analysis should be mainstreamed as processes that all municipalities should undertake. The MTIIP approach (as with the ICDS approach) should be mainstreamed, and the work of the PICIIP has served to demonstrate how the GoPb can make this happen in a very practical way. 53. Government is moving in the direction of standardizing the MTIIP approach for municipal asset management planning. Aside from Lahore, there are no cities in Punjab that have detailed asset management plans. Financing strategies are a key component of an MTIIP. The GoPb as well as City Administrations must be open to all available revenue and financing tools, and at the time of writing, there are only a limited number of options available for Pakistani cities. For example, there may be a need for some cities in Punjab municipalities to revisit their zero debt policies. Debt financing, such as debentures, loans, and construction financing agreements, help to spread the cost of expensive capital projects over time so that both current and future users of services share the burden. In addition, some cities may need to revisit their policies regarding user fees, such as water rates. The prices of water and wastewater services. These fees do not often consider the role of many essential urban services as both economic as well as social goods. Such issues are further detailed in Chapter VIII of this Report. 54. The below table (Table I-10) provides reference to the principles and approaches identified above and elaborates the detail where the specifics of the MFF can be found in this Report. Table I-10: PICIIP requirements and their detail in this Report PICIIP MFF Requirement Reference Chapter in this Report 1. Road Map The PICIIP MFF contains sectorial Road Maps for Solid Waste Management, Water, Sanitation, Sewerage and Drainage as well as Transport. The financing of improvements in the urban core of Sialkot and Sahiwal do not yet contain a detailed investment plan, but Road Maps emerging from the strategies resulting from the ICDS process are presented in Chapter V. Chapter VI All the investments noted in the Sectorial Road Maps of Chapter VI are further summarized and costed in Chapter VIII and assessed in Chapter VII. Chapter VI Page 34 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview As required by the ADB MFF guidelines, the Road Maps provide preliminary detail on: the strategic directions for Solid Waste Management, Water, Sanitation, Sewerage and Drainage as well as Transport in Sialkot; the list of success factors for better performance; and these are then evaluated and assessed for viability from an environmental and social perspective. These evaluations stress the importance of the Road Maps to growth, poverty reduction, gender and development, and inclusiveness (or the extent to which it is a binding constraint). Chapter VI The Road Map builds on the detailed assessments of physical and nonphysical conditions in Sialkot. These assessments highlight the main investment and non-investment bottlenecks, risks, and mitigation conditions prevalent in the city. Such information then informs the strategic context, policy framework, and investment programs (the so-called enablers), as well as the interventions needed and their sequencing. Chapter VI Chapter VII Chapter VIII Chapter I 2. Strategic Context The PICIIP provides a clear strategic context, which has been developed through the work of the ICDS and CRVA. Chapter I The MFF sets out a long-term partnership for the chosen sector(s) and thematic areas. Chapter VIII The strategic context also details the principles and imperatives that the MFF builds on. Chapter I 3. Policy Framework The PICIIP MFF builds in the national and local policy framework that goes beyond the relevant technical or operational aspects. It summarizes the strategic vision for each sector, and summarizes the principles and targets for change. Chapter VI The policy framework also summarizes the main challenges and operating conditions in the relevant sectors to ensure efficiency, cost recovery, sustainability, and competition, as appropriate. This information leads to reforms proposed over the short, medium, and long term that help create the right environment for public and private investment. Chapter VI The changes or reforms proposed further address financial, economic, commercial, legal, regulatory, and institutional matters. Chapter VI The PICIIP MFF finances physical and nonphysical investments. Although nonphysical investments can include policy changes, these should occur only within an existing policy platform. 4. Sectorial Investment Programs and MTIIPs The MFF provide implementation and costing detail in the form of an MTIIP. The MTIIP is an investment program based on a set of sector-specific projects and activities that are eligible for financing under an MFF over time. Individual investments within the investment program are comprised of both physical investments, such as civil works, equipment, or rolling stock, and nonphysical investments or activities, such as capacity development and advisory work. Chapter VIII Chapter VII 5. Financing Plans Chapter VI The MFF identifies initial financing options for the overall MTIIP. It does not provide detailed plans, as these will be developed at PPTA stage. Where Chapter VIII Page 35 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview feasible, the financing options have specified the sources of finance, availability, period of financing, and amounts. 55. Without a clear implementation plan, the above strategy will remain mostly academic. There is a need to consider the implementation arrangements which will assist in the translation of the above strategy into an implementable action plan. 56. ChapterVI of this Report takes the overall PICIIP-wide strategic approaches noted above, coupled with the imperatives and translates these to Sector Startegies for Solid Waste Management; Water, Sanitation, Sewerage and Drainage and Transportation Planning. These Sector Strategies start with Sector Assessments and then highlight the connectivity to the work of the ICDS component as presented in Chapter V of this Report. The connectivity between the Sector Assessments and the Strategies result in the Road Maps for each of the aforementioned infrastructure components. Finally, these result in a series of programmed investments for each sector, the Medium Term Infrastructure Investment Plans (MTIIPs). 57. The considerations by which the MTIIP processes have resulted in a programme of investments as scheduled in Chapter VI is depicted below in Figure I-11. Figure I-11: Mainstreaming MTIIP Processes into the MFF 58. As clearly articulated above, the key to the implementability of the MTIIPs will be their governance arrangements. It is for this reason that a considerable amount of emphasis of this Report has been devoted to the delivery mechanisms by which investments might materialize. These governance arrangements are essential to ensuring that the implementability of proposed investments are provided every opportunity to ensure their success. Chapter VI therefore starts and ends with considerable discussion on Governance. This is both deliberate and intentional, as it will be these arrangements (their existing context as well as their proposed reforms) that will drive the success of the PICIIP. 59. With such a concentration of key assets condensed into small areas, the significance of preparing intermediate cities for unexpected challenges and crises becomes increasingly evident. While natural disasters have always been a risk in Pakistan, the economic and societal costs of extreme weather events in intermediate cities in Punjab have been steadily increasing in recent decades and will continue to increase as its cities continue to grow. 60. This is also due to the fact that extreme weather events resulting from climate change in the Himalayas and the Arabian Sea coupled with seismic events have become more frequent, more intense and are projected to further increase in the future, posing unprecedented threats to cities. Page 36 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview 61. Traditionally, climate change adaptation strategies have been tailored to specific local contexts. As each city has a unique set of needs, vulnerabilities and characteristics, it is difficult to identify one-size-fits-all adaptation measures. However, crises in Pakistani cities resulting from extreme weather events inevitably affect not only the location in which the event took place, but have a cascading effect in neighboring cities and regions, as well as on markets and commerce, with consequences spreading far beyond city borders. 62. It is mutually beneficial for intermediate cities in Punjab to support one another in their resilience development and it is efficient for any accumulated knowledge to contribute to practices elsewhere. This needs to be coordinated at the provincial level and the PICIIP presents a significant opportunity to play such a coordinating role. Furthermore, many of the challenges intermediate cities in Punjab face are shared, such as rising temperatures and increasing flooding, and many existing characteristics and patterns are also shared, such as types of canal systems, building materials and technologies, citizens’ use of utilities, and changing populations. 63. Infrastructure plays an important role in sustaining the development and requirements of the growing number of intermediate cities in Punjab. It provides critical social and economic services not only to the city where they are located but also to regions beyond that. Infrastructure assets such as roads, bridges, drains, water, and power supply networks, buildings, etc., are seen to have a long operational lifetime and are vulnerable to climate impacts like storm surges, earthquakes and floods. Because of the historical legacy of these investments in Sialkot and Sahiwal, they were not originally designed with a climate resilient purpose in mind. The type, location and engineering detail of investments proposed in Chapter VI of this Report are based on probable climate change impacts. Investments will need to be maintained and managed such that it they are also prepared to withstand climate impacts that Sialkot and Sahiwal may be subjected to during their operational lifetime. This has been discussed in Chapter IV and Chapter VII. 64. In determining the range of infrastructure investments presented in this Chapter, the PFS Team have considered the following key issues in how Sialkot can propose a climate sensitive package of investments to respond to the dual aims of economic development and poverty alleviation on one hand, whilst responding to climate change on the other. The range of issues that have been considered in the program of investments proposed in the key sectors include: i. ii. iii. iv. v. vi. vii. viii. ix. x. The ability of city and provincial government to facilitate progress in adapting PICIIP investments to better respond to current and longer term impacts of climate change; Establishing and mainstreaming climate sensitive mechanisms in economic and regulatory models and strategies; Refining formal and emerging (i.e.: ICDS) planning systems to include climatesensitive responses; Sensitizing planning systems for city infrastructure to adapt to the impacts of climate change; How to ensure municipalities and their partners can form collective responses to reduce the risk of climate impacts; Increasing the adaptive capacity in infrastructure companies and others (e.g. investors) to enable robust and cost effective climate change adaptation decisions to be made; Improving municipal decision-making to factor aspects of climate change in all that is done, rather than by sector; Taking appropriate action at the municipal level to improve access to specific climate information and research through better information sharing, disclosure of risk and evidence, especially for industries within the city; Defining a program of commitments towards climate specific goals at the household as well as industrial levels; Monitoring the progress made in adapting infrastructure to more climate sensitive changes; and Page 37 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan xi. I. Chapter I Introduction and Overview Defining a pathway to integrate city level actions on climate change with more national level ones. PICIIP Components and Conceptual Clarity in Addressing MFF Issues 65. With the above in mind, the Study Teams consider that the PICIIP must be able to influence and impact the areas that will emerge from the resulting list of investment programs noted in Chapter VI of this Report. Again, the objectives of engaging in the range of interventions is to improve competitiveness, resilience and inclusion through: 65.1. Infrastructure and essential urban services: this is seen as the key issue to unlock the development potential of Sialkot. The initiatives selected by Government from the listed initiatives in this MTIIP will aim to address the complex issues noted above through a three-pronged methodological approach. The first will focus on technical project development with an emphasis on implementing immediate infrastructural service improvements in key Union Councils (UCs) of the city. Based on the implementation of works in these UCs as well as on a citywide level, the second key area will be to explore the potential options for phasing-in of additional improvements to meet the demands of urban constituents for the longer term as articulated in the ICDS visioning and strategic processes. The third integrated and corresponding area will be to identify the main policy issues, based on previous Pakistan and Punjab experiences and potential options developed for increasing decision-making and other necessary actions at the Municipal Council level and the simultaneous strengthening of civil society on governance matters. The overall approach of this focus area is to provide an integrated strategy for the upgrading and rehabilitation of essential urban services. Rather than addressing by sector a number of sub-projects in various technical disciplines, they will be dealt with in an integrated and iterative manner, with a view of increasing the overall efficiency of the city on a neighborhood-by-neighborhood basis. Essentially the goal of this component is to move towards treatment of essential urban infrastructure as both an economic and social good, ensuring that services have a balance of social provision and economic cost recovery. The PFS Team accepts that cost recovery is only possible where improvements in services are both tangible and visible. This tangibility and visibility of improvements must come first and only then can residents be expected to pay for the improved levels of service they see. Coupled with the political willingness to drive such change, this element is crucial to ensuring the longer-term viability of Sialkot and the management of its infrastructure on a proactive (rather than a reactive) basis. 65.2. Tax, public financial management, budget support and institutional development: the ability to influence public spending directly on the priorities established by the Sialkot (and its stakeholders) will be a top priority, given the central importance of these issues for achieving Government priorities13 This is also important for state/society relations, and hence broader political development. From the work of the ICDS, it is already clear that the GoPb must be able to strategize for longer-term needs of its city constituents and think through the links between budget support, better PFM, stronger institutions and domestic accountability. In the process of the (currently 13 Strategic documents consulted and incorporated into the MTIIP include the following: ADB Urban Operational Plan (2012-2020), ADB Pakistan Country Partnership Strategy (2015-2019) and the ADB Urban Sector Strategy Pakistan 2025: One Nation - One Vision Punjab Growth Strategy 2018 Punjab Urban Development Sector Plan 2018 Millennium Development Goals (MDG) GoPb Mid-Term Development Framework 2013-2016 (MTD 2013-2016) Page 38 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview underway) local government election process and the expected national elections in 2018, there is a risk that this necessity will be overlooked because of the unwillingness to make necessary changes in fear of political backlash and the loss of popular appeal. The cost recovery of services is becoming a reality that the government must respond to. Wholesale subsidization of services is an expensive way to win political favor. A well maintained, efficiently delivered service regimen that responds to the needs of city residents is a better measure of how well government is doing and also responds to the priorities as determined in the GoPb strategies. 65.3. Public service reform and capacity building: closely aligned to the above is the necessity for traditional, ‘top-down’ approaches to building technical capacity in core civil-service institutions, particularly those managing public services. This is discussed in more detail in various parts of Chapter VI of this Report. Most importantly, this includes individuals at the city level from the forthcoming Sialkot Municipal Corporation. This has also been acknowledged and recognized by Government as essential to the long-term realization of the improvements which infrastructure is meant to catalyze. The LG&CDD have made significant gains in addressing the needs of poor and marginalized communities, but such thinking now needs to be shared by all departments working at the urban level. The restructuring of the Tehsil to a Municipal Corporation and the Study’s proposals to align the structure so it directly responds to the imperatives of inclusion, resilience and accountability will allow government to connect strategy with implementation. This has been largely missing in previous reforms. Our consultations with GoPb (via the ICDS workshops and meetings with the Urban Unit and LG&CDD as well as the TA of Sialkot) have helped to inform thinking on how to better align formal public institutions (at the State, market and civil society levels) with informal social institutions and norms. This suggests realism about timescales, and recognition of underlying constraints to reform (for example work done on the political economy of pay reform in the civil service) may still be required in order to find the right alignment of incentives to tackle urban services and the adoption by staff of a more delivery and customer focused mentality. The challenge will be to find more and more incremental approaches such as the PICIIP that take account of social and political realities, while still supporting a longer-term, strategic direction of change towards more rules-based delivery institutions. There is considerable existing work to draw on in Pakistan and the region, some of it championed by the GoPb, as well as an ever increasing and comprehensive research base14. 65.4. Service delivery: the United Nation’s World Development Report as well as Transparency International have highlighted some of the political constraints hampering essential service delivery in Pakistan specifically. Both reports also acknowledge the significant gains that have been made over the past decade. Service delivery is essential to support both economic development and poverty alleviation at the household (and therefore city) level. Working in a very context-specific way at local levels will yield better and longer-term results, especially as Sialkot is undergoing extensive political and social change. There are also generic lessons to be gleaned from looking at what has worked elsewhere that has been distilled into our list of projects for consideration at the city level. This is further discussed in Chapter VI and then again in Chapter VIII of this Report. 65.5. Collective action around public goods: Both the ICDS and PFS teams have reviewed and revisited current approaches to working with civil society with a broader focus to include more groups (for example, the private sector). Such groups that have the capacity to organize and consider how services can catalyze the strategic priorities identified. In Sialkot and Sahiwal, there is a strong interest in a range of public goods, 14 Merilee Grindle and John Thomas, "Public Choices and Policy Change: The Political Economy of Reform in Developing Countries", 1991 Page 39 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview which potentially support an inclusive growth agenda. This is identified and discussed in more detail in Chapter VI and Chapter VIII of this Report. 65.6. The Study has also incorporated the need to think about the potential for specific issues (for example climate change and social exclusion) to provide entry points for alliances between elite and poor groups. Indeed, both the PFS and CRVA Teams have used this approach to engage community groups and conduct Focus Group Discussions (FGDs) in Sialkot. More thought needs to be given to the role of faith-based organizations, particularly as these play a pivotal role in the lives of many in Pakistan. Women's groups may also provide a focus for action that crosses class and cultural barriers in most intermediate cities, including Sialkot. 65.7. Leakage, Corruption and Transparency: This is often a sensitive issue in Pakistan, particularly when working with (or through) government. Considering the forthcoming local government elections, there is a need for frank, open and candid dialogue on the issue if it is to be addressed. One top priority for the Municipal Corporation, especially considering the likely institutional changes that may arise and the management sourcing of delivery contracts that could emerge, will be to address this issue openly. There is a high level of demand for ADB funding resources, and therefore an even better understanding of the political economy around corruption, leakage and graft is necessary alongside the institutional reforms proposed. 66. The above 6 considerations in line with the aforementioned technical areas and disciplines have been included in this report as they are key target areas to ensure Sialkot is more inclusive, resilient and competitive. J. Approach to Delivery of Services 67. The above issues and requirements have been distilled into our six imperatives (below) around which the Medium Term Infrastructure Investment Plans presented in Chapter VI have been framed. These imperatives have allowed the draft initiatives previously presented to be finally agreed and ratified with Government in January 2016. These agreed initiatives are meant to unlock Sialkot’s potential at the Macro (citywide) as well as Micro (UC) levels simultaneously. Throughout the development, agreement and selection of initiatives suggested in the MTIIP, the PFS Team aimed to: imperative i. develop scalable investments with objectives for improving inclusion, enhancing resilience and encouraging competitiveness whilst at the same time reducing poverty within the medium term; imperative ii. promote city-based, demand-driven, consensus-based approaches using rigorous social mobilization techniques in order to deliver the strategic imperatives discussed. Furthermore, by bringing excluded groups (like the urban poor) to the center of the city development agenda, the MTIIP will undertake to map priorities and set goals so that this process can continue over the long term. This will enable Sialkot to be more proactive in its development agenda. Central to this is treating all urban stakeholders (and particularly the poor) as clients and subjects (referred to herein as constituents) instead of merely objects or recipients; imperative iii. ensure service and development constraints are addressed based on their multiple causes rather than just delivering infrastructure or hardware solutions. This ensures that responses suggested in the MTIIP are holistic and consider the range of options for improving the way Sialkot works and functions, not just providing hardware solutions where software ones may be required. MTIIP interventions and partnerships that build and guarantee discernible impacts on the lives and livelihoods of all city residents are what Page 40 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview is needed in order to satisfy GoPb’s commitments to the strategies listed earlier; imperative iv. enable all households to obtain some level of urban services. Service and delivery levels will vary based on affordability and their progressive tariff structures, but at the same time will not exclude those that cannot afford them. Here it is imperative that urban services are delivered for both social as well as economic good. The duality of this approach allows for a differentiation in service levels based on affordability. Pro-poor urban services (which recognize the needs of the poor to have access to service in support of livelihoods) will focus on their direct involvement in identification planning, designing, executing and operating as well as perhaps even maintaining schemes. Rainwater harvesting, for example is a cost effective way of providing more of the urban poor with opportunities for water supply; imperative v. develop the overall PICIIP with a view of ensuring that the entire network of intermediate cities provides a learning laboratory, where cities can share experiences with each other. Good informal fraternities of key individuals already exist in the government at grade 19 or above. This needs to now occur between cities so that key personalities within cities can also assist one another and learn from shared experience. This will allow the PICIIP to be implemented with a longer-term view of it being learning and regulating to ensure sustainability long after international support is phased-out; imperative vi. ensure the entire PICIIP network of cities is aware of the evolving needs of intermediate cities in Punjab and the challenges they face on a day-to-day basis. Only in this way can immediate and effective responses to urban inclusion, competition and resilience be built and institutionalized. 68. Figure I-12 and Figure I-13 are therefore crucial to understanding the approach that all three Teams have taken to converge on delivery of the PICIIP Program and preparation of the investment packages for city-level improvements. K. Cross-Cutting Themes 69. There are a number of crosscutting themes integrated into and across all of the project components. Core ones responding directly to ADB’s Safeguard and social development policies (See Chapter VII) include consideration of poverty reduction, environment and gender. Equally important within the context of this project are stakeholder participation, inclusiveness, resilience, climate change responsiveness and competitiveness. All of these are discussed throughout the report and integrated into all planning and investment strategies. 70. Poverty reduction and gender considerations are addressed throughout all of the infrastructure investments aimed at improving urban living conditions and providing a stronger, more competitive environment for private sector investment and job creation. Planning strategies beginning at the Mahallah level ensure that small-scale, direct household benefits are provided across the full socio-economic spectrum with a focus on the lower-income and katchi abadis core city locations. Directing infrastructure benefits down to the community and household levels has direct benefits to women with their daily household management needs. Page 41 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview Figure I-12: Simplified Approach to the PICIIP Page 42 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview Figure I-13: Pathways to Achieving Competitiveness, Inclusion and Resilience Page 43 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview 71. A comprehensive discussion building on issues presented in the MFF Strategy detailed earlier in this Chapter and further elaborating the crosscutting environmental considerations and actions is provided in Chapter VII. These directly impact the health and well-being of the lowerincome population groups and greatly assist with women’s prime responsibilities of maintaining a healthy family. Improved environmental management also strengthens the cities’ competitiveness, helps attract private investment and the skilled employees required to create local employment. 72. Climate change will have significant implications for the resulting investments proposed in the MTIIPs of Chapter VI. As the MTIIP infrastructure investments proposed herein have long operational lifetimes, they are sensitive not only to the existing climate at the time of their construction, but also to climate variations over the decades of their use. For example, a substantial proportion of the PICIIP infrastructure built as a result of this program over the next five years will still be in use long after 2030. To increase the resilience of both new and existing infrastructure, investments have been planned ahead and their impacts managed according to the findings of the CRVA as noted in Chapter IV. This is an important part of Pakistan’s transition to a green economy, and Sialkot’s transition to a bigger engine of Punjab’s (as well as national) growth. Achieving more climate resilient infrastructure requires the impacts of climate change to be a key consideration in the way that the PICIIPs have been planned; but this must also follow through to commissioning and maintenance and persist long after the PICIIP teams have moved on. 73. This Report’s sections on Climate Risk and Vulnerability address additional crosscutting environmental recommendations, which are also integrated into all planning and investment components. This is also detailed in the IDIA Checklist as presented in the Annexes. Flooding and water resources are two of the main climate-related concerns addressed that are aimed at building greater resilience for the cities. Box I-14: Challenges for Intermediate Cities in Pakistan Addressed by the PICIIP The ADB have identified (in previous studies) key challenges, which act as barriers to economic and social development at the city level for Pakistan. These are: i. low levels of awareness on emerging urban agglomeration patterns to form appropriate development frameworks, policies and strategies; ii. lack of institutional and organizational knowledge on potential benefits and economic gains which can be captured from clustered approaches to development; iii. fragmented administrative boundaries hindering intergovernmental coordination across regions and sub sectors for effective development approaches; iv. less developed legal/institutional instruments to address the needs of growing intermediate or clustered cities in a sustainable manner; v. voiceless and powerless poorer groups within growing urban nodes, leading to little possibility of sharing development benefits; and vi. smaller towns and cities suffering more from weaker financial and institutional capacity to provide public infrastructure than larger agglomerations. Page 44 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview 74. All investment recommendations are the result of a comprehensive stakeholder participation program gathering inputs from a cross-section of public sector, private sector, NGO and community residents to support an integrated approach to the work. 75. Details of crosscutting theme activities will be expanded upon through the subsequent PPTA work expected in Q2 of 2016. L. Risks and Assumptions 62. The following is a list of the assumptions made for the preparation of this Report: Definition of Poverty15 63. The accepted definition of poverty for use within the PFS is based on income and consumption as a proxy for income. According to Pakistan Economic Survey, 2013-14 (Chapter 15, Poverty and Social Safety nets), per capita poverty line adjusted for inflation for 2014-15 is Rs.2447.59/- below which the PFS will consider individuals to be poor. Individuals within 10% higher than this number are considered to be near poor as poverty is seen to be a dynamic and therefore shifting problem. Population Projections 64. Design considerations presented herein have been based on the population projections of Sialkot as prepared by the Team and agreed by government. These Projections accept that populations within Sialkot will grow exponentially not merely based on biological or historical growth trends but also due to agglomeration and absorption of surrounding areas. The area of the Cantonment has been factored into future projections as this forms part of the urban area. Four additional Union Councils (UCs) have also been included in the projections. In summary, these new areas collectively form the greater Sialkot urban area and must therefore be included in the thinking of what Sialkot needs for its future. The following are the population data used for Sialkot in determining the MTIIP and other features in this Report: Table I-15: Population Estimates for Sialkot Sialkot Urban Population 1998 Population 2015 Population 2020 Population 2025 Population 2030 Population 2035 Population Estimate 358,376 873,609 980,360 1,100,822 1,236,843 1,390,536 65. The above figures include the addition of population created by four new Union Councils (Talwara Mughalan, Pindi Araian, Doburji Malian/Doburji Araian and Habib Pura) for Sialkot for the 2015 elections. It also includes the notional urban boundaries to 2035 as agreed with government and presented above. 66. It is expected that from 2015 through 2035, Sialkot will need to accommodate for an estimated 658,274 more residents than it would have if kept under its pre electoral boundaries. The addition of the cantonment and the new UCs coupled with other population growth trends will result in a total urban population of 1,390,536 by 2035. To accommodate these, based on existing trends, an additional 3,591 acres (or 1453 hectares) of land will be required. 67. All of the population data cited in the Final Report will use the above figures for the calculation of preliminary infrastructure designs and financial data and accompanying estimates. 15 Government of Pakistan, Ministry of Finance. Adapted income poverty line taken from Pakistan Economic Survey 2013-2014, Chapter 15. Edited by M. Shamim Wazir, Joint Economic Adviser. Karachi, 2014. Page 45 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview Notified Boundaries of TMA/MC Areas 68. Although the Election Commission of Pakistan has confirmed the boundaries for Sialkot, what is more important is the notional boundary for 2035 as this is vital for planning purposes. It is expected that the total urban boundary by 2035 will be 17.719 acres (or 71.7 km2) Projected Future Boundaries 69. If densification and consolidation of urban sprawl is better managed, Sialkot will grow laterally as well as vertically. This will place less pressure on valuable agricultural land on the periphery of the city and make better use of urban land. However, there is a need to consider the outward growth of the city and where potential boundaries might be in the medium to longer terms. This is a highly predictive data, based on many unknown factors that cannot now be reasonably foreseen. As an intellectual exercise however it must be done to show where services might possibly be required in the medium to longer terms. For planning purposes, a notional boundary has been agreed with the government, and this is presented in Figure I-16. Figure I-16: Projected Notional Boundary for Sialkot by 2035 (The 2035 Boundary being the sum of the outline red, purple and yellow boundaries) Collection of Primary Data versus Use of Existing Data Sources 70. For the vast majority of the analyses presented in this Report, there has been a reliance on secondary data. No primary data is required for the preparation of a PFS as per the CDIA guidelines. However, the government has been supportive and provided the means and resources to confirm existing data, and where gaps exist, have also provided measures to fill these. Primary surveys have been conducted by the pro-poor and social development teams in Sialkot and these results are presented in this Report. Water, Sanitation and Sewerage surveys Page 46 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview have begun their procurement processes to determine the extent of rehabilitation required in the water and sewerage networks. Documents Consulted 71. The PFS considers the below documents as the key strategic imperatives, evidence and information bases, policies and guidelines upon which the MTIIP will be based. These will be blended with stakeholder consultations to determine the final mix of programs and projects proposed by the MTIIP: Pro Poor Urban Infrastructure Investment, CDIA’s guidelines for Municipalities (2012); CDIA PFS Preparation Manual and Checklists for Inclusive Urban Infrastructure Development (2013); Pakistan 2025: One Nation - One Vision; Punjab Growth Strategy 2018; Punjab Urban Development Sector Plan 2018; GoPb Mid-Term Development Framework 2013-2016 (MTD 2013-2016); ADB Urban Operational Plan (2012-2020); ADB Pakistan Country Partnership Strategy (2015-2019); ADB Urban Sector Strategy; Punjab Local Government Act, 2013 District Census Report for Sialkot District, 1998; Punjab Development Statistics 2014; Punjab City Improvement Investment Program Report (2011) by GHK International and the Government of Pakistan; Sialkot Water Supply, Sewerage and Drainage Strategy and Action Plan (2010) by GHK International and the Government of Pakistan; Sialkot Base Map prepared by the Government of Pakistan, 2015; Urban Planning in Sialkot, 2011 by GHK International and the Government of Pakistan; Hand Book on Poverty and Social Analysis (A Working Document); Urban Water Supply and Sewerage Reform Strategy, Government of Punjab, Final Report (2006); Punjab Katchi Abadis Act (1992) and successive amendments; Urban Planning in Sialkot: Punjab city improvement investment program (2011); Next Steps and Nature of this Document 72. This document is to be considered the culmination of internal negotiations between the PICIIP Teams and the Urban Unit. The Urban Unit with the support of National Consultants led broader consultations with the city of Sialkot and other provincial departments and agencies on the PICIIP Teams. Proposals noted herein were refined through various stakeholder consultations led by government. These discussions and consultations will serve as the basis for the next steps of the Feasibility Study/Project Preparation Technical Assistance (PPTA). 73. The following is a list of internal risks (rather than externalities) associated with the preparation of the MTIIP and PFS Report: Political Will 74. Considerable emphasis is placed on the subject of cost recovery in the proposals of the MTIIP and other sections of this Report. With the completion of local government elections in Sialkot, there is considerable uncertainty if the new Chief Officer of the Municipal Corporation will want to raise tariffs for essential services. This is further complicated by the impending national elections expected for 2018 and the less than likely scenario that the present government will approve or sanction rate hikes in advance of the election: on the contrary, government wants tangible and visible delivery of urban improvements on the one hand, but will likely defer rate hikes until their political certainty is confirmed after 2018. Page 47 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview Genuine Devolution 75. Closely associated to the above is the notion of genuine devolution. In the past few years, there has been a retraction of the willingness of authority and responsibility from the provincial to local governments, and the reasons for this are well established and clear. The lack of capacities in many local Tehsils has rendered it more efficient to manage intermediate cities and small towns from a provincial base. This is (hopefully) a temporary step whilst government builds the capacities for intermediate cities to develop their own abilities to plan, manage and deliver essential urban services. A return to the track of devolution is necessary if provincial government is to remain focused on ‘driving’ strategic processes whilst towns and cities are given the responsibility for actually ‘implementing and delivering’ these changes. Timing 76. The timelines for all of the MTIIP assume the same start date of April 2016 being Month 1 of implementation for delivery of the first initiative. This is for indicative purposes only. The PICIIP will adopt a phased approach where initiatives will be tested, scaled and expanded over time on a sector-by-sector basis. This will need to occur concurrent to the rebuilding and engineering of municipal capacities, and inculcation of a service-orientated culture within the new MC. Behavior Change within the Municipal Corporation 77. By far the single most significant impediment to the delivery of longer-term services will be the reform of the culture of work within the Municipal Corporation. At the moment, the MC does not see residents as customers who are entitled to consumer protection rights as other customers are. The creation of municipal level Service Charters will clearly spell out the specific obligations the municipality has to its residents. Staff within the new MC will need to be bound to this Service Charter. It is hoped that such an ethic will allow the reform of a work and service culture which treats residents as customers, putting their needs first, rather than as recipients or beneficiaries who must accept what they are given. Institutionalizing Community-Centered Approaches 78. Despite the well-known advantages of participation, the lack of ethical and political convergence between local governments and communities has led to a great deal of questioning about the wisdom of involving governments in participatory endeavors. Concerns are quite rightly raised that increasing government involvement will compromise the quality and output of participatory processes achieved through focused, skilled initiatives. While this is true to some extent at least, it is necessary to work with the TMA to bring about the scale of initiatives likely to have broad impacts on all of Sialkot’s residents, including the poor. The other primary reason for pursing community participation and community partnerships with the TMA is that it is time to dismantle ineffective prescriptive approaches to service delivery. M. Building on Initial City Priorities and Needs 79. The orientation of the PICIIP is such that it seeks to provide a framework for infrastructure to act as a catalyst for achievement of broader imperatives as articulated by government policy and strategy. 80. In doing so, it must work with the full range of urban actors to identify ways that the existing priorities and needs can be better met. This includes working with existing local institutions, agencies and organizations at the city level that can assist the MC/TMA to better respond to the challenge of economic development and rapid urban growth. The anticipated impact is a better integrated, more efficient and accountable city, which is closely aligned and linked with the provincial and national urban policy context that supports such development in intermediate cities throughout the province. 81. The ICDS as well as stakeholder interviews and FGDs have developed key priorities that have been documented in this Report. Page 48 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview 82. The institutional component of this report (see Chapter VI) has defined a system of taking felt needs and priorities, and acting on these by Sialkot. This is a revolutionary and innovate step for Pakistan in that it now directly links urban strategy with implementation and delivery at the city level. It further means that strategy can be budgeted at the provincial as well as city levels, thereby measuring the benefits achieved for investments. 83. The objectives of linking the prioritization of urban needs with delivery and strategic options is to: 83.1. Provide a longer term, enduring and traceable framework to streamline and strengthen regional planning and development in Sialkot (and other intermediate cities) by directly linking priorities with strategy and implementation functions; 83.2. Provide a clear, coherent and integrated basis for rationalizing the system of urban planning through a review of various strategic policy instruments and a monitoring framework which can track their achievement against targets and milestones; and 83.3. Make recommendations and improvements to existing legislation to create a policy framework for strategies to be achieved and implemented at the city level. This would necessitate the need for learning from experiences and creating feedback loops to inform policy from the delivery of activities at the city level. Again, this is an innovation that has not yet been factored into the function of cities, but has been considered in the proposals of the MTIIP as presented in Chapter VI and Chapter VIII; N. Methodology and Assessment of Priorities and Proposals 84. The Methodologies for each technical task have been presented in individual Sections and Chapters. Overall however, the PFS Team’s approach to the PICIIP has addressed the complex issues noted above through a three-pronged methodological approach as identified in Figure I-12 and Figure I-12 as well as Figure I-17 overleaf. 85. The first will focus on technical project development with an emphasis on selecting initiatives likely to show immediate improvements in the lives of Sialkot’s residents. 86. Based on these early successes, the second key area will be to explore the potential options for phasing-in of additional initiatives (through existing initiatives in Punjab through other assisted programs or best/better global or regional practice), which can be shown to meet the demands of Sialkot’s constituents and exhibit a potential for rapid testing and scaling-up. This means the crowding in of other resources from the private or donor sector will need to piggyback onto existing PICIIP initiatives, rendering them technically legitimate and economically prudent at the same time. 87. The third (and longer-term) integrated and corresponding area will be to identify the main policy issues, which serve as a barrier to city inclusivity, resilience and competitiveness. This has been referred to in Chapter III and Chapter IV and Chapter V of this Report, where feeding back of city experiences should help inform policy so as to encourage economic growth, asset accumulation and reduce dependencies. Page 49 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview Figure I-17: Three-Pronged Methodological Approach for PICIIP Improved Competitiveness, Inclusion and Resilience In Sialkot and Sahiwal To devise participatory planning processes, providing accurate and accessible information to stakeholders so that informed decisions on interventions can be made. The processes should serve as a guideline for implementation of sustainable economic, planning, policy development, and economic development strategies in Sialkot and Sahiwal Integrated Strategic Approach to Development, Planning, Inst/Policy Framework and the Economy: With a Particular Focus on Consultation and Sustainability Through: bottom-up (working with civil society) and top-down (working with Government) Development Planning, Improved Services Management towards Human Development Support for Social Inclusion and Building Resiliences Institutional Strengthening, Organisational Development and Support to City Level Decision-Making How? How? How? Participatory Planning, Financing and Prioritisation of Urban Investments Private & ‘Third’ Sector as Participants in City Economy Dialogue at GoPb and City Levels Physical/Social/Institutional Improvements for Enhanced City Competitiveness Open discussion on lack of city-wide co-ordination proposed mitigation strategies and measures Awareness Raising Goal Setting Prioritised Investments Alternative Financing Models Formal/Informal Capacity Improvements, Policy Reform and Change Management Package of Physical and Social Investments Prepared for ADB Financing City Development Management Programmes Adopting International Best Practice Participatory Budgetting 88. Overall, the aim is to explore options for mainstreaming the needs of Sialkot’s residents that would otherwise not be addressed. This includes exploring better ways of reaching excluded individuals and groups, not just through infrastructure, but also by other processes and systems that Sialkot Municipal Corporation is responsible for. Page 50 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview 89. In order to address these issues simultaneously during the three Teams’ involvement in the PICIIP, the assignment considers the following methodological approach: 89.1. socio-economic, financial analysis and policy issues meant to broaden the impact to government, private and ‘third’ sectors in the catalytic role that urban infrastructure plays within Sialkot. 89.2. institutional development and sustainability issues meant to mainstream the needs of all urban residents of Sialkot. 90. The overall approach of the component is to provide an integrated strategy for exploring both innovative as well as conventional approaches likely to benefit the needs of Sialkot’s residents directly. 91. Rather than attempt trickle-down approaches, the MTIIP will confirm the viability, sustainability, cost-effectiveness and impact of programmatic priorities within an integrated and iterative framework. 92. The overall view will be to increase the overall efficiency and effectiveness of delivering measurable benefits in economic and social terms to all city residents. The monitoring framework proposed for the Final Report will ensure that benefits are tracked, captured and quantified. 93. The MTIIP implementation process entails the following basic methodological steps for delivery of the Mid Term Report to ensure the remainder of the work is both legitimized and ontime: 93.1. initial assessment of potential initiatives, programs and sub-projects required for catalyzing economic productivity, reducing environmental or social vulnerability or mitigating marginalization with an overall target of improving city competitiveness whilst reducing household poverty; 93.2. rapid review of priority problems perpetuating a worsening urban condition and identifying some of the underlying causes; 93.3. identification of development objectives, infrastructure capabilities, social and environmental responses, market and social safety-nets, responses to ameliorate marginalization and the resulting available technologies, surveys, technical capacities necessary to create positive changes in the lives of urban residents. This should encourage city stakeholders and government alike to finalize and agree a list of priority interventions that will respond to the three strategic objectives identified previously; 93.4. assessment of priorities and defining the ‘do-able’ in high priority pilot projects likely to deliver greatest benefit at city-wide as well as neighborhood (Mahallah) levels; 93.5. identifying and providing detailed measurable projects, programs and interventions for priority projects that respond to needs as articulated by Sialkot stakeholders through the various consultation mechanisms identified and employed; and 93.6. Defining a longer term program of institutional and policy reforms and technical assistance emerging from the experiences of various delivery agents (including the private sector) for stakeholders participating in the PIIIP process. Page 51 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter I Introduction and Overview 94. Throughout this initial process aiming to provide the quick-wins, the PFS team will remain cognizant of the distinction between the feasibility and acceptability. For whilst the feasibility of technical solutions can be judged from experience elsewhere, acceptability always refers to the local cultural, political and socio-economic context and climate specific to Sialkot’s residents and its administration. Part of the success of the PICIIP will depend on accurate judgments of the latter, and the Team has been sensitive to the context of both cities, their stakeholders and government at the provincial level in making specific applications on behalf of the stakeholders the MTIIP is ultimately aimed at. O. Structure of This Report 95. This Report combines the work of the ICDS, CRVA and PFS components into one comprehensive document: Chapter I: Introduction Chapter II: Strategic Context Chapter III: Rapid Urban Assessment Chapter IV: Climate Risk and Vulnerability Assessment Chapter V: Integrated City Development Strategy Chapter VI: Sector Assessments, Strategies and Roadmaps Chapter VII Safeguards & Cross-Cutting Themes Chapter VIII Municipal Finance Chapter IX: Implementation Page 52 REG-8556 Final Report: Sialkot, Pakistan Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study CHAPTER II Strategic Context April 2016 This Consultant’s Report does not necessarily reflect the views of ADB or the CDIA or the Government concerned, and ADB, CDIA and the Government cannot be held liable for its contents. All the views expressed herein may not be incorporated into the proposed project’s design Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan A. Chapter II Strategic Context Urbanization and Economic Development Punjab’s Growth Strategy 1. Punjab is aiming for an annual GDP growth rate of 8% by 2018, which is double the current national rate of just over 4%. Punjab also wishes to create 1 million quality jobs during the same period. To achieve these goals two of the key sectors to be focused on are industrial development and urban development including16: Improving the investment climate with upgraded infrastructure, institutional and governance reforms, better functioning cities and urban clusters Revival of investment by the private sector Focus on employment-intensive sectors and creation of quality jobs Focus on export-oriented economic growth The Urban Role 2. Cities are globally recognized as “the engines of growth” and Punjab clearly acknowledges this in its Punjab Urban Development Sector Plan 2018. Globally, cities on average are responsible for 70% of national GDP 17 with individual city contributions largely attributed to whether they are at the lower regional market/service-provision level or have grown to being a production and export-oriented city. Sialkot is very much an export production city, whilst also providing significant local services and market opportunities. Sahiwal has the potential to transition from a market/service city to an increasingly production-oriented one. 3. The key to economic growth is job creation, and cities provide those opportunities if they can create an attractive enabling environment both institutionally and physically. The focus is often on attracting the large multi-national firms (MNC) with the resources to provide for many of their own needs if the environment is right, but the vast majority of urban jobs are created by small and medium domestic firms (SME) who rely heavily on the collective resources of an urban area for their growth and survival. Successfully competitive cities are the ones who are able to establish and maintain that attractive enabling environment and provide the resources needed by the job creators. Some of those needs are discussed below. Urban Needs to Support Economic Growth 4. To be competitive cities and create the jobs, raise productivity, and increase incomes that are the indicators of a competitive city 18 , both Sialkot and Sahiwal need to have in place a number of elements: Efficient, effective and transparent governance including approval processes Competent city management A well-functioning land market Adequate infrastructure and services including power, transport and water. To sustainably provide these requires a city that is: o compactly planned with effective development control o largely self-financed through appropriate levels of taxation and user-fee collection The right labor force. To attract and maintain that labor force needs a city that has: 16 Punjab Growth Strategy 2018 World Bank 18 IBID 17 Page 55 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter II Strategic Context o well-functioning and affordable infrastructure and services o adequate social amenities - health, education and recreation o access to a full range of economic amenities and opportunities o affordable housing o affordable and efficient transport o a pleasant “livable” urban environment Resilient adaptations to climate change and resulting environmental impacts 5. Providing all of these competitive city needs relies on the capacities, efficiency and integration of institutions through all levels of government. The PICIIP Contribution 6. PICIIP’s goal is to support the creation of competitive cities that will drive Punjab’s growth to the levels it desires. PICIIP is doing this by: Introducing and institutionalizing the Integrated City Development Strategy (ICDS) approach to urban planning development as the development framework. Undertaking a Climate Risk Vulnerability Assessment (CRVA) along with required mitigating actions to deal with the impacts of projected climate change. Developing a series of Sector Strategies and accompanying Road Maps Supporting municipal management reform that is the key to sustained urban growth including increased self-reliance as both the province and the nation move away from urban subsidies and transfer more responsibility onto the beneficiaries Providing access to training to build municipal management capacities Supporting improvement of prioritized physical infrastructure to both provide improved services and justify collection of increased taxes to maintain the city Creating a competitive city model that can be replicated throughout Punjab’s intermediate cities. The details of how these needs are being addressed are presented in the following sections. B. Institutional and Policy Context 7. The Project, including The PFS, ICDS and CRVA components, is prepared within the context of, and to provide full support to, a number of higher-level Government policies and guided by ADB and CDIA development policies. Figure 2-1. Pakistan and Punjab Pakistan 2025: One Nation - One Vision Punjab Growth Strategy 2018 Punjab Urban Development Sector Plan 2018. o The underlying principles of this Plan recognize that cities are the Engines of Growth; are central to Punjab’s long-term growth strategy; and will only fulfill those roles is they concentrate on Density and Conglomeration. These two words are fundamental to all that follows. Punjab Mid-Term Development Framework 2013-2016 (MTD 2013-2016) Pakistan Vision 202519: 19 Source: Pakistan 2025, One Nation – One Vision, Planning Commission, Ministry of Planning, Page 56 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter II Strategic Context 8. Unlike the past versions, Vision-2025 also provides implementation aspects. It encompasses a road map and an implementation strategy for Pakistan for the next one decade. Pakistan Vision 2025 is designed to represent an aspirational destination. It will serve as a critical guidepost for the development of an effective strategy and road map to reach the national goals and aspirations. It is not meant to represent the resultant strategy and program itself. The Vision will be realized through strategies and programs defined in associated five-year and annual plans. The seven pillars of Vision-2025 are: People First: Developing social and human capital and empowering women Sustained, indigenous, and inclusive growth Governance: Democratic governance: institutional reforms and modernization of the public sector Security: Energy, water, and food security Entrepreneurship: Private Sector and entrepreneurship-led growth Knowledge Economy: Developing a competitive knowledge economy through value addition Connectivity: Modernizing transport infrastructure and regional connectivity Figure II-0-1: Policy & Planning Framework Development & Reforms, Govt. of Pakistan, 2015. Page 57 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter II Strategic Context Punjab Growth Strategy20 9. For sustained improvement in living standards, the growth strategy has to be private sectorled, employment intensive and export intensive, regionally balanced and environmentally sound. The strategy for growth, furthermore, has to address the unsatisfactory health and education outcomes that lower living standards of the poor. Punjab’s growth strategy also has to provide, in tandem with initiatives of the Federal Government, an adequate safety net for the bottom quintile of the population. 10. The Government believes that for sustained job creation and improvement in living standards, we must tap into several drivers of growth, which underpin the proposed Growth Strategy 2018. Economic growth in Punjab must be: Led by the Private sector Based on improvements in Productivity of resources Focused on employment intensive job creation Anchored in better functioning urban clusters Bolstered by better skilled and more employable youth by addressing critical gaps in human capital 11. The instruments for implementing the Punjab Growth Strategy 2018 are: Public funds in the Provincial Annual Development Program (ADP), including Donor assistance. Provincial capacity to forge public-private partnerships in the provision of physical and social infrastructure. Provincial r e g u l a t o r y f r a m e w o r k t h a t a f f e c t s P u n j a b ’ s i n v e s t m e n t c l i m a t e a n d e n c o u r a g e s productivity-led growth. Engagement with the Federal Government to enhance the enabling environment for Punjab’s growth (i.e. sound macro-economic management, conducive trade policy, adequate energy, efficient logistics and connectivity). Engagement with the Federal Government to improve the Federal regulatory framework that affects Punjab’s investment climate (i.e. tax policy and tax administration). Punjab Urban Development Sector Plan, 2018 12. A central principle of the Sector Plan is that “density” and “agglomeration” are central to economic development, higher productivity, social equity and human development. To make Punjab competitive for investment and development, cities are going to play a vital role, because they can benefit from a large and skilled labor force, economies of urban scale, and economies of agglomeration (i.e. Efficiency resulting from clustering of firms in a given industry o r r e l a t e d i n d u s t r i e s ), and the resulting demand for goods and services. 13. Further, rural-urban migration and urbanization can only lead to higher income if manufacturing and services grow fast enough to absorb the supply of labor. Pakistan will have to invest in many cities at the same time to ensure a more geographically balanced rate of urbanization and the creation of a system of cities an efficient network of urban centers whose manufacturing and services industry are connected. Harnessing and promoting this approach of “system of cities” will lead to faster job creation and higher growth of productivity. 14. Placing urban development (with an emphasis on density and commerce) at the Strategy has several advantages. Dense multi-function urban areas create jobs and are free from barriers 20 Source: Punjab Growth Strategy 2018, First Draft, Planning & Development Department, Govt. of Punjab, Lahore, 2013. Page 58 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter II Strategic Context to entry and exit. And density attracts investment and helps the growth of the construction of industry as well as commerce, which are employment friendly. Asian Development Bank (ADB) 15. In addition to ADB’s overall mandates, at the urban level investment support is guided by the Urban Operational Plan 2012-2020, which recognizes cities as the keys to social and economic growth and stresses the need to achieve a more integrated “3E” approach to urban investment: Environmental (Green) Equitable (Inclusive) Economic (Competitive) Cities Development Initiative for Asia (CDIA) 16. CDIA’s mandate is to contribute to sustainable and equitable urban development, leading to improved environmental and living conditions for all in Asian cities. CDIA fully recognizes the value of an Integrated City Development Strategy as the platform for inclusive, competitive and resilient cities. The current project is guided by their expertise. Global 17. The UN’s newly released Sustainable Development Goals (SDG) follow upon the previous MDGs and are targets for the year 2030. They provide overall urban development guidance for the Governments of Pakistan and Punjab, and the ADB. Goal 1: Goal 2: Goal 3: Goal 4: Goal 5: Goal 6: Goal 7: Goal 8: Goal 9: Goal 10: Goal 11: Goal 12: Goal 13: Goal 14: Goal 15: Goal 16: Goal 17: End poverty in all its forms everywhere. End hunger, achieve food security and improved nutrition and promote sustainable agriculture. Ensure healthy lives and promote well-being for all at all ages. Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all. Achieve gender equality and empower all women and girls. Ensure availability and sustainable management of water and sanitation for all. Ensure access to affordable, reliable, sustainable and modern energy for all. Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all. Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation. Reduce inequality within and among countries. Make cities and human settlements inclusive, safe, resilient and sustainable. Ensure sustainable consumption and production patterns. Take urgent action to combat climate change and its impacts. Conserve and sustainable use the oceans, seas and marine resources for sustainable development. Protect, restore and promote sustainable use of terrestrial ecosystems, sustainable manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss. Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels. Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development. Page 59 REG-8556 Final Report: Sialkot, Pakistan Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study CHAPTER III Rapid Urban Assessment (RUA) April 2016 This Consultant’s Report does not necessarily reflect the views of ADB or the CDIA or the Government concerned, and ADB, CDIA and the Government cannot be held liable for its contents. All the views expressed herein may not be incorporated into the proposed project’s design Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Introduction A. Purpose of Rapid Urban Assessment (RUA) 1. This Rapid Urban Assessment (RUA) presents an overview of the urban conditions in Sialkot as the baseline for the next step - preparation of a City Development Strategy. The RUA addresses Socio-Economic, Environmental, Land Use, Infrastructure and Institutional conditions at an integrated and broad over-view level. The parallel PICIIP Pre-Feasibility Study (PFS) and Climate Risk and Vulnerability Assessment (CRVA) provide greater detailed assessments in those areas, and RUA should be read in conjunction with those Reports. All of these are aimed at creating a “green” city that is sustainable and climate change resilient. These, in turn, will create a socially and economically robust city. Figure III-1: Location - Sialkot Page 63 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan B. Chapter III Rapid Urban Assessment Policy Context 2. The RUA must also be read in conjunction with the national and provincial policy context reviewed in the Inception Report and including: C. Pakistan 2025: One Nation - One Vision21 Punjab Growth Strategy 201822 Punjab Urban Development Sector Plan 201823 Millennium Development Goals (MDG) GoPb Mid-Term Development Framework 2013-2016 (MTD 2013-2016)24 Approach and Methodologies in Preparing the RUA 3. In accordance with the Inception Report, the entire ICDS work is based on an understanding of urban areas as an integrated series of processes (seen in Figure III-3). These processes rely on and influence each other. 4. Two main methodologies were employed: Secondary data review and Field Work. The focus was on fieldwork centered on a highly participatory Stakeholder Workshop (Figure III-2). A cross-section of public sector, private sector and NGO participants engaged in a discussion of Sialkot’s existing situation, key issues, prime opportunities and major constraints to attain a vision of Sialkot’s future. Findings are woven into this Report and presented as a summary in sub section ‘Summary of Diagnostics’ of this chapter. Figure III-2: Sialkot - Participatory Stakeholders’ Workshop 21 Pakistan 2025, One Nation-One Vision, Planning Commission, Ministry of Planning, Development & Reforms, Government of Pakistan. 22 Pakistan Growth Strategy 2018, Planning & Development Department, Government of Punjab, 2013 23 Source: ibid, Page 32. 24 Source: ibid, Page 33 Page 64 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Figure III-3: RUA Integrated Components Socio-Economic Context D. Demographics 5. Punjab’s urban population in 2014 was 32% (32 million out of 100 million) 25 and is estimated to increase to 40% by 2030 (59 million out of 150 million)26 at a rate of almost 3% per annum. Rural-urban migration is the major driver of Punjab’s urban population growth. Sialkot is following a similar pattern although with a slightly lower urbanization rate than the province as a whole. 6. Table III-4 summarizes existing and projected populations for Sialkot District. Sialkot’s Urban Area and Cantonment has an average urban growth rate of about 2.6%. This indicates that the District population will nearly double in the next 20 years and from rural-urban patterns a greater proportion will be urban. Consequently, urban investment and strategic planning is imperative in order to meet these rapidly expanding needs. 7. However, these projections are based on the current urban boundary. Boundaries change as will the official distribution of the total 2.3 million. Furthermore, once the proposed City Development Strategy is implemented, it is likely that the recommendations will alter settlement patterns. This in turn will result in a reduction of growth in “other areas”, many of which represent urban sprawl. Subsequent Phases on Sialkot’s Development Strategy will further assess these scenarios. 25 26 Punjab Development Statistics, 2014 ADB and consultant calculation Page 65 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment 8. The average household size in Punjab is 6.2 persons27, which has housing implications that are further discussed in Sub Section H. It should also be noted that the Cantonment area, although treated equally here, is unlikely to grow at the same rate, if at all. Population density is discussed in Sub Section K. Table III-4: Sialkot Population Projections Sialkot 2015 2020 2025 2030 2035 Sialkot Urban 559,042 609,694 664,936 725,185 790,894 Sialkot Cantonment 90,851 101,119 112,549 125,241 139,364 Other Areas 223,617 269,547 323,337 386,417 460,278 Total 873,609 980,360 1,100,822 1,236,843 2,333,879 Source: Projected from: Punjab Development Statistics, 2014; Sialkot Planning Report, 2010 E. Employment 9. Employment characteristics are important for the ICDS in planning the use of land and the nature of the supporting infrastructure required. It also can be an indicator of potential environmental assets or constraints that will need to be taken into consideration. 10. Sialkot consists of more than 3,00028 factories. These provide the majority of employment. This will have a significant impact on present and future Sialkot. The following summary points are of particular interest with respect to the Sialkot District 29 (specific data for Sialkot urban center is not available, but may be somewhat different given the industrial focus): Overall labor force participation is below national average: 45% compared to 53.5 nationally Official unemployment rate is 6.6% compared to a national average of 5.3% Share of employment in the informal sector is close to the national average at 69% for Sialkot compared to 72.9% nationally Informal Sector employment comprises: 33% in manufacturing 16% in construction 33% in trade and hospitality, and 10% in personal services Lowest unemployment for all levels of education compared to national averages and other surveyed Districts Distribution of employment by major occupation groups is similar to national averages except with respect to “Craft and Related Trades Workers” where Sialkot exceeds all other Districts and at 33.9% is more than double the national average of 14.8%. This clearly reflects Sialkot’s unique and historical industrial activity. With respect to the sub-sector of “Precision, handicraft, printing and related trades workers” Sialkot excels with 20.2%, almost 4 times the national average of 5.5%, again reflecting Sialkot’s unique industries. Wages: Sialkot falls behind with highly skilled workers earning 26% less (Rs 10,686) than the national average of Rs 14,500. Skilled workers’ wages are also slightly less than the national average, but unskilled workers are earning almost 40% (Rs 8,221) more than the national average (Rs 5,785). 27 Poverty and Social Impact Analysis, 2008, for Urban Unit by Semiotics Consulting (Pvt) Ltd. Sialkot Chamber of Commerce 29 District Level Employment Trends 2009-2010, Gov’t. of Pakistan, Federal Bureau of Statistics, Page 226 of Punjab Development Statistics, 2014. 28 Page 66 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan F. Chapter III Rapid Urban Assessment In the priority area of Precision handicraft skills, Sialkot wages are 10% higher (Rs 8,145) than the national average (Rs 7,396). NOTE: all wage numbers date from 2009 so are likely outdated, but do give an indication of trends. Social Facilities Educational 11. Sialkot is well serviced by the following higher secondary educational institutes: University of Engineering Sciences and Technology Sub-campus of the Fatima Jinnah Women University Sub-campus of the Virtual University of Pakistan Sub-campus of University of Management and Technology Sialkot Medical College Over 20 colleges 11 Technical/Vocational training institutes 12. There is also stated demand30 for a Technical University paying particular attention to the education needs of Sialkot’s industrial enterprises. However, the illiteracy rate while 23% lower than the national average of 43.7% is still high. At the same time, those achieving mid-level education stand at over 18%, 50% higher than the national average, and those achieving a matric level are 25% higher than the national average at 17.9%.31 Health Facilities 13. There are 4 District Hospitals: Sialkot, Daska, Sambrial and Pasrur, and over 20 other hospitals or specialized care facilities32. In addition, there are 27 Basic Health Units in the Sialkot Tehsil alone, with considerably more scattered throughout the other 3 Tehsils comprising Sialkot District. G. Urban Poverty 14. The Poverty and Social Impact Analysis (PSIA) 2008 33 assesses conditions in urban Punjab, but not specifically Sialkot. There is little reason to indicate the conditions are significantly different. Poverty assessments were based on a range of conditions beyond just simple income with: Overall consumption/income poverty: 33% compared to national 32% Punjab Urban Poverty: 26%; rural 36% almost equivalent to national averages 46% of income on food, another 45% on non-food and almost 5% on transport, the costliest urban service. Almost nothing was spent on water, sanitation and solid waste reflecting, at least in part, the low availability of those services among the poor, and the low rates that are charged to those who are paying Cost of transport increased by 250% in the 5-year period prior to this study and is increasingly an unaffordable burden on low-income households 61% of households had only one person generating income 30 ICDS Stakeholder Workshop 8 Sep 2015 District Level Employment Trends 2009-2010, Gov’t. of Pakistan, Federal Bureau of Statistics unless noted. 32 Punjab Development Statistics, 2014, Government of Punjab, Lahore 33 For Urban Unit by Semiotics Consultants (Pvt) Ltd. 31 Page 67 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan H. Chapter III Rapid Urban Assessment Housing 15. No specific housing statistics were obtained for Sialkot, but conditions appear to be similar to those sampled in the PSIA: Average household size 6.2 30% of demand met by formal housing Of the remaining 70%: 25% in Katchi Abadis (informal settlements), 60% by informal subdivision of agricultural land (a major urban development impact discussed throughout this report, and a key issue to be addressed in future planning) 15% through increasing density of existing inner city land parcels 16. The study further points out that: No mechanisms are in place to ensure that targeted low-income housing schemes actually benefit the target group Limited formal housing finance available since construction is incremental over time. Some NGO activity but far short of need 80% are owners, 18% renters and 2% shared accommodation. The high level of ownership is a solid start for wealth accumulation and investment opportunities if the land registration and supporting documentation systems are functioning efficiently. According to the Sialkot TMA, the vast major of properties are officially titled with records currently being digitized. These will be tied into the Urban Units extensive GIS database. 17. Since housing - residential land use - typically accounts for 60-70% of the urban footprint and generates a proportionate amount of the need for infrastructure investment, housing-related strategies become a major consideration when addressing the future development of an urban area. Issues such as urban sprawl, appropriately serviceable land, proximity to social and economic amenities, affordability and environmental impacts are all key considerations. 18. Housing in Sialkot is virtually 100% low-rise of no more than 2 floors, in-line with cultural preferences and traditional norms. This results in an extensive urban sprawl. Other higher density housing typologies will have to start being introduced if servicing and land acquisition are to remain sustainable. Formal Private-Sector Housing 19. Data obtained from TMA Sialkot shows that 56 private housing schemes are currently under development in the City. The aggregate area under these schemes is 3,575 kanals, or about 447 acres, while the average area per scheme is about 64 kanals, or 8 acres. Most of these Schemes are located towards the west of the existing city, along roads heading southwest, west and northwest of the city. They extend as far as the airport area. Assuming a gross density of 50 persons per acre, these schemes would only provide housing for 22,350 persons, about half of one year‘s growth of the city. Since the full development and occupation of these schemes will take 5-10 years, it may be judged that they will provide housing for only about 5-10% of the growth that is occurring. The private individuals who will occupy it build most housing in the city individually and incrementally. 20. Among the 56 private schemes, the developers sought approval for only 26 schemes from TMA. The remaining 30 schemes sought approval only from the Revenue Department. Among the 26 schemes submitted to TMA, the Scrutiny Committee has approved 11. However, these formal housing schemes account for a minority of housing development. Over 60% is informally developed (without any form of planning in “katchi abadis”), converted agricultural land and informal inner-city densification. In addition to ensuring that private housing estates are developed within the framework of an approved City Development Strategy and subsequent detailed land use and infrastructure plans, it is critical that the dynamics of the informal sector be fully acknowledged and brought into the planning process. Page 68 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment 21. From a planning perspective, none of these private schemes fall within approved plans for the development of Sialkot. They are therefore contributing to the ad hoc development of the city with the accompanying problems of District land management and municipal service provisions. Issues of a lack of transparency and objective approval process are discussed in Chapter VI. Housing Need Projection 22. A very simplistic housing demand projection based on population growth as presented in Table III-5 is: Table III-5: Housing Demand Based On Population Projections Urban Population Growth: 2015 - 2035 Number of new households (6.2 per/HH) 516,927 83,375 additional/new housing unit by 2035 23. Land required, assuming individual homes on a modest 400 meter square plot (0.1 ac) and allowing 30% for infrastructure results in 7 units/acre. The total new serviced land required till 2035 would be 1,340 (5,340) acres. Consequently, the land and infrastructure cost implications are significant as there is a 290% increase from what is currently officially designated residential (1,846 ac. Table III-15). The implications of other housing typologies and densities are further discussed in the subsequent Development Strategy. Urban Situation I. Urban Centers of Sialkot District 24. There are 9 other urban centers in Sialkot District other than Sialkot itself34 (Figure III-6). These account for approximately 30% of the District’s population and are economically closely integrated. Sialkot’s industrial practice of contracting significant amounts of work to those residing in surrounding settlements establishes strong local, economic and social linkages. Various aspects of agricultural production, inputs, processing and shipping also link these centers. Figure 0I n Chapter V+ conceptually illustrates some of these linkages. J. Sialkot City Geography 25. Sialkot is located close to the Indian border some 125 km north of Lahore. Lying between 32 30’ north latitude and 74 30’ east longitude at 256 meters above sea level. Sialkot is bounded on the north by Jammu, on the northwest by Gujrat, on the west by Gujranwala and on the south by Narowal. The city is located in a fertile agricultural basin with a few low hills, including the hilly area called the Fort, now occupied by the TMA administration. It sits over abundant shallow and deep groundwater aquifers that are used by both the city water supply system and inhabitants with wells for their water supplies. The Chenab River flows to the northwest of Sialkot, and the Marala-Ravi Link Canals flow to the west. Three seasonal streams traverse Sialkot, comprising Aik Nala, to the south of the city, Bhed Nala, between the Cantonment and the rest of the city, and Pahlu Nala, north of the Cantonment. Figure III-1. 34 Source: Population Census Report of District Sialkot and Punjab Development Statistics, 2014 Page 69 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Figure III-6: Urban Centers in Sialkot District K. Urbanization Process and Evolution 26. There are various sources tracing the origins of the city of Sialkot but the authenticity of many of these sources varies. Excavations throughout the area have revealed large amounts of Greek coins, ancient Zoroastrian temples and several Buddhist stupas. It is generally agreed that the history of Sialkot goes back 5,000 years and may be divided into eight eras: 26.1. Vedic Era: Raja Sul ruled Sialkot 5,000 years ago and was the founder of Sialkot then named Sakala. It was part of the Sala dynasty. 26.2. Persian Greek Era: the eastern most outpost of Alexander the Great Hellenic Empire. During 160 and 135 BC Sialkot acted as one of the capitals of Indo-Greek Empire. 26.3. Scythian Hun Era: when Raja Sáliváhan who belonged to a caste named ‘Sia’ ruled the city. A jut clan of Scythian origins built the fort and gave the city its name of Sialkot. During the last quarter of the 5th century, the Huns sacked the city. After which it was ruled by a Jammu ruler named Raja Bahram Deo. 26.4. Muslim Mughal Era: Shahab-ud-Din Muhammad Ghauri conquered Punjab in 1011 and dissolved the city as a part of the Muslim Sultanate of Delhi. The city then came under the rule of the Mughal Empire of India and was considered to be part of the Lahore Province. 26.5. Afghan Pashtuns Era: after the end of the Mughal reign it came under the rule of Pashtun families from Khandar and formed part of the Afghan empire. 26.6. Sikh British Era: Sikhs gained control of this city from the Pashtuns. They ruled for 40 years until the Second Anglo-Sikh War in 1849 when the British captured Sialkot. Page 70 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment 26.7. Pakistan Movement Era: Allama Iqbal (national poet of Pakistan, born in Sialkot) spearheaded the movement for an independent country. In May 1944 the Sialkot Convention became the historic event that catapulted the All India Muslim League into prominence in the British-Indian Punjab. 26.8. Modern Era: Pakistan was founded during 1947 after which Sialkot has gradually become a major industrial city of Pakistan. After partition in 1947 the city began to expand mainly towards the north and the northwest. By the 1970s, the city had significantly densified and expanded up to and north of Bhed Nala, around Cantonment. Figure III-7 illustrates the expansion of Sialkot’s urban footprint since 1797. More recently, the city has grown in a westward direction along the major inter-city roads radiating out of Sialkot and along Defense Road. Figure III-7: The Physical Growth of Sialkot Time Period Urbanized Land (Years) (Acres) 1797-1847 713 1847-1947 1492 1947-1972 714 1972-2015 4670 Source: Sialkot Urban Study, 2011, GHK Average Urbanized Land/Year (Acres) 14.26 14.92 28.56 109 Average Urbanized Land/Year (%age) 3.60% 1.35% 1.10% 3.29% 27. It is evident from Figure III-8 and field observations that growth occurs through two processes: expansion and densification. 28. The key to sustainable urban growth is by achieving the correct balance of expansion and densification to make most efficient use of land and infrastructure investments. And by maintaining convenient access to social and economic amenities, ensuring viable establishment and maintenance of public transport, private commercial investments, and major public sector social facility investments. 29. In the case of Sialkot, it appears this balance has not been achieved. Although there is a higher population density in the core, low-rise building density remains common throughout. This raises questions about the most economical use of land and core infrastructure investments Page 71 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment (Figure III-9 and Figure III-10). Average density within the Urban Area is calculated at 113 persons per acre (Figure III-11). 30. Sialkot’s growth trend is clearly focused on expansion. Figure III-12 gives some idea of how far the built-up area extends beyond the official boundaries. Virtually all of this expansion is unplanned with the exception of a number of private-sector housing estates, which are internally planned, but not located within a comprehensively planned urban context. 31. The Sialkot Urban Planning Study 201035 suggests the current trend could see Sialkot triple in physical area in the next 20-30 years if left un-checked. This issue must be a focus of the Strategy Development planning, as it is not financially or environmentally sustainable. Figure III-8: Sialkot’s Current Growth Trends Source: Sialkot Urban Study, 2011, GHK with revisions 35 GHK Page 72 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Figure III-9: Low-Rise, Low-Density Sialkot Photo: RS Figure III-10: Low-Rise Urban Core Source: Google Page 73 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Figure III-11: Sialkot Urban Density Page 74 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Figure III-12: Sialkot Built-up Area Page 75 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan L. Chapter III Rapid Urban Assessment Existing Land Uses and Settlement Patterns 32. The Land Use profile of a city portrays the relationship of human activities and spatial uses. In Sialkot, the land use pattern is controlled by economic forces, mobility of residents and changes/adjustments that occur in the dynamic urban scene. 33. Like all urban areas, the land use pattern in Sialkot is also a reflection of two elements: i) the nature of land uses and their location and ii) the level of spatial accumulation, which indicates their intensity and concentration. Central areas have a high level of spatial accumulation and corresponding intensity of land uses, while peripheral areas have lower levels of accumulation. 34. Land uses in Sialkot City are mixed, and in many cases incompatible due to a lack of development control. Sialkot would benefit from stronger land use controls to prevent potentially harmful activities from being located near residential areas and vice versa. Of particular concern is the proliferation - 400 to 500 - of tanneries located within the more central urban area. At the same time, Sialkot has very few green areas or parks, with the most prominent being Gulshan-eIqbal Park off Narowal Road, a park in the Cantonment and the Stadium. There is need for more open spaces, more defined spaces for industrial activities and a better-defined road network in both the core city and contiguous areas36. 35. Eleven arterial roads radiate out from the Sialkot City center. These link the city to surrounding agricultural areas, other cities and Sialkot International Airport which lies about 20 km to the west of the City Centre. The airport road also connects to the Dry Port and proposed new Tanneries’ Industrial Estate. This may become Sialkot’s major growth direction. 36. Industries and housing estates have developed in a ribbon pattern along all of the north, west and south radial roads. Agricultural communities close to the roads and to industries are fast becoming urbanized (Figure III-13). 37. Industrial land uses within the central city are scattered throughout the area on Wazirabad Road and in the small Industries estates along Haji Pura, Daska, Emanabad, Narowal, Defense, Kullowal roads and north of the Railway Station. 38. Commercial land uses, once concentrated in the area around the Fort, are now found in outlying areas such as Defense Road, Paris Road, Saddar in Cantonment and along other major roads. 39. Agricultural conversion is not following a strategy or plan, but is driven ad hoc by individual developers raising a number of good-practice concerns and questions. For instance, how to protect agriculture? How to viably service these developments? How to viably provide convenient access to social and economic amenities? How to support more climate-change resilient public transport? How to protect the overall environment in the absence of all the above? 36 Source: Stakeholders Consultations and Discussions with TMA officials Page 76 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Figure III-13: Agricultural Land Conversion Source: Google Page 77 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Figure III-14: Sialkot Land Use Page 78 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Table III-15 presents the areas and proportions of various land uses in Sialkot: Sr. No. Table III-15: Land Use Distribution in Sialkot Area Land use Acre Sq. Km. 1 Residential 1836.81 2 Commercial 363.44 3 Agricultural 169.32 4 Public Buildings 151.96 5 Religious 38.10 6 Education 87.48 7 Health 52.05 8 Industry 322.36 9 Graveyard 91.02 10 Parks/Open Spaces 256.13 11 Vacant Area 284.52 12 Unidentified Parcels 338.00 Total Area 3991.19 Source: Calculated from Urban Unit map data M. 7.44 1.47 0.69 0.62 0.15 0.35 0.21 1.31 0.37 1.04 1.15 1.37 16.16 %age of Total Area 46.0% 9.1% 4.2% 3.8% 1.0% 2.2% 1.3% 8.1% 2.3% 6.4% 7.1% 8.5% 100% Land Use Issues and Analysis 40. As Figure III-14 clearly shows, the land use pattern in Sialkot is undefined and haphazard. Some of the main causes are rapid population increase, unregulated spatial growth, and lack of enforcement of whatever meager regulatory measures are available. Mixture of incompatible land uses is a common phenomenon adversely affecting the quality of life. Enforcement of zoning and land use regulations is necessary to promote public safety, health, convenience, and general welfare of the community. 41. Zoning and Land use Regulations are the legal framework through which the TMA applies planning control 37 . These regulate the overall spatial structure of a settlement. The guidelines will help the TMAs to formulate their own specific regulations, as these are presented in a readily adaptable format to the varied requirements of various TMAs. The proposed regulations and guidelines allow flexibility for easy incorporation of changes over time. 42. Uncontrolled urban sprawl is not only consuming prime agricultural land; but also resulting in increased cost of infrastructure, longer travel distances/time, increased fuel cost, higher traffic volumes and pollution38. There is no planned industrial estate except one, which was established in the 1960s. As a result, industrialists have no choice but to establish industries along inter-city arterial roads resulting in leapfrog development negating the desired concept of compact, smart city. 43. In Sialkot, non-conforming and incompatible uses such as tanneries exist side by side with residential. This is highly undesirable. The safety and quality of life is at stake. Stringent steps are urgently needed to adopt a clear-cut policy based on identification and gradual elimination of non-conforming uses located in various areas of the city. 44. There is no public consultation about planning decisions. Without such consultation, it will be difficult except in the most extreme circumstances to frame planning decisions that will have the desired impact on development. Unless public consensus underlies planning decisions, powerful investors will seek, and receive, special treatment, because decisions made based 37 38 Consultations with TMA officials Inferences drawn by Consultants from stakeholder’s consultations Page 79 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment upon technocratic considerations will always be weaker than decisions based upon popular consensus of what constitutes the public good. 45. The capacity of TMA Sialkot to prepare plans and implement planning decisions is extremely limited. With a very limited staff, the TO (P&C) processes about 1,000 building permits a year39. It has no capacity to prepare plans, and only very limited capacity to process permits. Particularly where these are for larger projects, or for more complex situations, the office is severely short-staffed. 46. In the absence of institutional capacity, political will, and a clear and adopted City Development Strategy, Sialkot will continue to struggle to accommodate the competing and often conflicting agendas (Figure III-16) in a sustainable, and resilient manner. Resilient in terms of addressing both environmental and economic shocks. 47. At present, the strongest agenda appears to be that of the private sector which, because of their economic prominence and therefore political influence, tend to determine where things will occur. Naturally those decisions are made in the best interest of their businesses. However, they may not be in the best environmental or overall socio-economic interest of the city. Institutional capacity and recognition must achieve the level at which ad hoc political decisions can no longer arbitrarily over ride approved polices, plans and technical recommendations. Figure III-16: Competing Urban Development Agendas 39 Discussions with Administrator and Planning Officer of TMA. Page 80 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan N. Chapter III Rapid Urban Assessment What Needs to be Done? 48. Zoning facilitates effective and meaningful control of land uses. Some zones may further be sub-divided into different categories. For example, residential may be sub-divided into high, medium and low-density zones. Similarly, industrial zones may be divided into light-medium and heavy sub-categories. 49. Agricultural lands need to be protected from ad hoc conversion in such a way that the core industry retains or gains in strength in a healthy environment. Urbanization will require some conversion, but this must be systematically done with least productive lands identified first and integrated into an overall urban development strategy. 50. In the existing built-up areas, there should be a gradual shifting of non-conforming uses from a particular zone so as to cause minimum hardship to the owners of nearby conforming uses. Potentially polluting industries are priorities for shifting. 51. The land use zones so established are likely to change overtime because of developmental pressures, and participatory planning processes at local, TMA and District levels. Changes are an integral part of a Development Strategy with the key being a well-managed and integrated transition that respects a full spectrum of needs. 52. When the land use zones have been established, all land within the TMA will be brought under development control. For each zone, land uses permitted and those not permitted (under Punjab Land Use Rules 2014) will be applied. This process only functions with strong institutional capacity, something that is currently missing in Sialkot. 53. Planning needs to be participatory, by involving the community in prioritizing the projects and coordinating developmental activities. It is also necessary to ensure participation of the marginalized groups i.e. women, minorities, and laborers/peasants. 54. Funding is only one aspect of project identification and implementation. Stakeholders’ cooperation, coordination and management are equally important. Community and other stakeholders have fresh perspectives and may see problems in new ways. Their involvement helps to deliver programs that are more responsive to local needs. Such programs and projects have better acceptability and much greater chances of sustainability. O. Settlement Patterns 55. Settlement in Sialkot started with the 5,000-year-old fort on the central hill and has proceeded to expand in a more or less organic, low-rise manner since. The only formally planned part of Sialkot is the Cantonment Area. The traditional rural settlement pattern of tightly developed compact villages, chaks, have had a significant influence on Sialkot’s urban form and settlement patterns as they have become absorbed into the main urban area. 56. The dominant and most problematic current settlement pattern is an unplanned and uncontrolled sprawl. This takes 3 main forms: 1. individual industrial developments, primarily along major traffic arteries; 2. small-scale commercial or individual houses developed in an ad hoc manner, and 3. the larger-scale “housing societies” where significant sized pieces of land are converted from agriculture to multi-unit private residential development. These again occur without planning approval40. 40 Discussions with TMA officials Page 81 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan P. Chapter III Rapid Urban Assessment Existing Development Plans 57. The growth of Sialkot since 1972 has been guided by the following planning interventions: 58. An Outline Development Plan and Zoning Plan41, covering the period 1972-1987; It is a rigid plan, prepared without stakeholders consultations, with high emphasis on physical planning but ignoring strategic aspects such as economy, regional linkages, and socio-cultural aspects. Most of its recommendations pertaining physical aspects could also not be implemented because of reasons stated earlier. 59. The Master Plan of 199642 was prepared under World Bank Funded ‘Feasibility Studies and Urban Master Planning of Ten Cities of Punjab’ The Plan period was for 20 years (19942019). It aimed to maintain its cultural and industrial nature and its westward and southward growth. It recommended the placement of functional uses on a natural growth axis to the south and west following a policy of concentrated growth rather than a possibly costlier policy of dispersed growth. A series of concentric roads were proposed to encourage contiguous, economic and compact city development. A new CBD was proposed between Lahore Road and Eminabad Road. The proposed sports complex was not established, nor was the proposed industrial estates along Lahore Road and Wazirabad Road. The reasons for non-adoption of the Master Plan of 1996 are not fully known, but it was never notified, was not extensively discussed in the public arena, nor was it followed by the more detailed studies necessary to move from a strategic plan to a plan upon which planning decisions could be based43. 60. An examination of actual development trends versus plan proposals reveals some of the core deficiencies of the process followed: the various plan prescriptions (a new CBD, industrial zones, a sports complex and open spaces) were so far-reaching, and so ambitious, that they required by their very nature extensive public debate and discussion, which did not occur. Even if this debate had occurred, it is possible that they may have been beyond the financial resources of the city to implement them. 61. The Strategic Plan for Sialkot prepared under PICIIP 2010 followed the prevailing trends, and recommended linear development, which if implemented would have caused further sprawl. In-fill development, redevelopment and vertical densification were not considered. 62. Based on discussions with the Administrator, TMA officials and stakeholder’s consultations, it was revealed that past efforts at planning in Sialkot have failed. The present capacity for planning and development control is limited and ineffective. The main reasons for these failures and shortfalls is the lack of public involvement in planning, unrealistic planning, lack of a governance system that engages the skills and knowledge of the private sector, and lack of implementation mechanisms consistent with the capacity of planning agencies. Many of the building blocks for an effective planning process are in place but they lack a framework within which they can be effectively integrated into a planning system. Q. Infrastructure 63. The overall PICIIP is assessing urban infrastructure in Technical, Institutional and Resilience perspectives. The 3 are fully integrated but the areas of focus differ. This Rapid Urban Assessment focuses less on the detailed technical aspects and more on their overall conditions, levels of service, resilience and climate change response, as they impact overall urban growth and development patterns. Related institutional aspects are also touched upon. This sets the 41 Department of Housing & Physical Planning, Government of Punjab, Lahore. Feasibility Studies and Urban Master Planning of Intermediate Towns in Punjab, Department of Housing & Physical Planning/World Bank 43 Consultant discussions with TMA Sialkot officials and field observations 42 Page 82 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment framework for more technical Pre-Feasibility work by helping to ensure infrastructure investment proposals are in full support of the city’s long-term visions and development directions. The PICIIP is focusing on investments in priority urban water supply, sanitation and solid waste management. These systems are only effective, efficient and sustainable if they consider the socio-economic, cultural, environmental and overall urban development contexts in which they operate. Infrastructure highlights with particular impact on a City Development Strategy are presented below. For details refer to the accompanying Pre-Feasibility Report. Transportation/Access 64. Efficient mobility of people and goods is fundamental to a healthy economy. Although currently off the main road network, at the macro level Sialkot is well served by transportation infrastructure: acceptable road links that are being improved, a broad gauge rail connection and Pakistan’s only privately developed, owned and managed international airport serving approximately 100 flights per month by some of the world’s leading airlines. Plans have recently been announced to construct a new Sialkot-Lahore Expressway, which will shorten travel times. A proposed new Industrial City between Sialkot and Islamabad would also enhance Sialkot’s transport connections and economic opportunities, as may proximity to the new China-Pakistan Economic Corridor. 65. At the local, inner-urban scale, transport is much less efficient. A pattern of radial roads converging on the core leads to congestion. The unmanaged multi-modal/user nature of the streets leads to further congestion (Figure III-17). Much of this congestion could be alleviated through a comprehensive and well thought-out traffic management program including modal separation. A series of concentric ring roads has been suggested44 as one investment to ease through traffic congestion. However, before heavy investment is made into new physical infrastructure, all efforts should first be made to maximize the use and efficiency of the existing infrastructure investments through improved management. 66. Much of Sialkot’s (and Pakistan’s) daily economic activity is pedestrian-based as residents conduct their business with vendors and small shop owners. Much of this business currently takes place along narrow inner-city streets competing with the full range of conflicting transport activities. A careful look needs to be taken at establishing a road hierarchy and whether or not all modes of traffic need to be allowed on all streets without control. Segregated uses in a managed street hierarchy may limit some to pedestrians only during business hours, motorized delivery and waste management during non-business hours, etc. The City Development Strategy will further explore these low-cost options that can also greatly improve the quality of the urban environment and the quality of residents’ experience within it. 67. Major roads in and out of Sialkot would benefit from construction of parallel service roads where they do not already exist. Without regulated service roads, the commercial sprawl that exists along these roads impedes traffic flow and safety with ad hoc parking, traffic movements, and commercial encroachments. Public Transport 68. Sialkot’s internal public transit consists almost entirely of informally operated small buses/vans and auto rickshaws which together account for 20% of inner city traffic.45 Only two formal bus routes operate within the city. In addition, several of the larger industries operate their own employee transport services to facilitate easy access to work and home. As noted above, the absence of any significant traffic management means that transit operations are not efficient and both constrain and are constrained by the multiple road uses and resulting congestion. For inter-city transport there are 3 bus terminals, including the Daewoo Terminal handling luxury bus connections to Lahore, Islamabad and other urban centers. 44 45 Sialkot Strategic Planning Framework, 2010, GHK Sialkot Strategic Planning Framework, GHK, 2010 Page 83 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Figure III-17: Unmanaged Road Congestion Drainage 69. Drainage, or lack thereof, is one of the major determinants of road network efficiency and overall environmental health of a city. Flooding is one of Sialkot’s major climate-related hazards, and in recent years has increased in frequency and severity. Flooding is exacerbated primarily by land management issues in the much wider up-stream catchment areas, but there are still numerous actions the city can take, and is beginning to take at the local level to mitigate the impacts. Flooding is further discussed in Sub Section Initial Climate-Change Resilience Assessment. 1. Drainage infrastructure: the network of formal storm water drains along roadways is incomplete. Further construction is required in a well-engineered and comprehensive manner with a well-defined hierarchy of channels. 2. Public awareness, attitude and actions: the majority of the existing drains do not function due to filling-in by adjacent shop owners and/or use of drains for dumping solid waste. 3. Controlled run-off: the 3 rivers through Sialkot, in addition to being choked in places by solid waste dumped directly in, or flooding from other channels, are also subject to Page 84 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment clogging by vegetation due to high levels of nitrates from pollution run-off46. Figure III-18 illustrates one such example of a non-function drainage course. In preparation for the 2015 monsoon season, the Sialkot TMA took advance mitigation actions, cleared a number of major drainage course choke points and as a result was rewarded with no flooding. Figure III-18: Poor Drainage Course Management Source: Google Water Supply47 70. Sialkot’s water supply is good by Pakistan standards. There are about 43,469 connections in the town (39,658 domestic), which serve about 87% of the population within the old Municipal Corporation limits but only about 35% of the total urban population, excluding the Cantonment. However, according to the Administrator TMA Sialkot, the water supply coverage recently has increased close to 50%. There are approximately 5,500 connections in the Cantonment, covering an estimated 38,500 people or about 47.5% of the civilian population of the Cantonment. 71. The existing distribution system consists of one large interconnected system and four small discreet systems on the western side of the city. The estimated total length of main is about 198 km. The water supply distribution network is very old with rusted pipes, which result in mixing of sewage in water supply lines, and significant amount of drinking water is wasted due to leakages. 72. About 84 tube wells in the urban area and 15 in the Cantonment area are in operational condition but n e e d rehabilitation. The total number of tube wells to be rehabilitated is 99. Some existing tube wells need to be replaced because either (a) their depth is less than 150 meters and so may be subject to contamination or (b) the tube well is no longer performing efficiently because of clogging of the screens. The number of tube wells to be replaced is estimated at 15. Most of Sialkot‘s growth is occurring in the areas outside the old municipal limit and the lack of water supply systems in these areas means that few households have access to piped water supply. New water sources, storage and distribution mains are required to serve these areas. Additional tube wells have been suggested, but in consideration of climate change, dropping aquifer levels and increasing population, other means likely need to be considered. The starting point must be maximizing the efficiency of the existing systems: upgrading where necessary, 46 47 Discussions with Administrator TMA, Sialkot Urban Planning in Sialkot, GHK, 2011 Page 85 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment reducing leakage, eliminating pollution of existing tube wells, and resident awareness programs. At the same time, increased emphasis should be placed on technologies such as rainwater harvesting and storage, re-cycling, and conservation. Expanding or even continued reliance on tube wells cannot be assumed as the sole solution. Figure III-26 indicates how susceptible tube wells can be to increasing flood events. Sewerage/Sanitation 73. Sialkot is served partly by sewers and partly by open and covered drains. The sewers are in poor condition and blocked in many places. The main system served the center of the city and the area to the west, discharging up to a 54” diameter trunk sewer along Roras Road, which conveyed wastewater to a main pumping station at Mianapura. This was intended to lift wastewater into the Bhaid Nullah. 74. At present the TMA has no equipment for sewer maintenance. This deficiency needs to be rectified. A detailed study is required to establish exact needs in relation to management systems. The Model Town Wastewater Pumping Station needs to be rehabilitated. This pumping station lifts wastewater from the sewers serving Model Town and discharges it into the adjacent Nullah. It was originally designed as a wet well – the dry well pumping station was meant to precede a screening chamber. The dry well has been abandoned, although the structure seems to be in good condition. Wastewater is lifted by one centrifugal pump located at ground level so that it operates with a high suction lift. The result is that the incoming sewer is normally surcharged. The main pumping station also needs to be rehabilitated. This pumping station was initially designed to lift sewage from the existing sewer into the Bhaid Nullah. It has been nonoperational for some time with wastewater allowed to back up in sewers and discharge to the Bhaid Nullah through an overflow channel. Solid Waste Management48 75. Sialkot’s solid waste management (SWM) system is in a state of disarray. The city currently generates about 350 tons of municipal solid waste daily, or about 125,000 tons per year. Of the 125,000 tons per year of municipal solid waste generated, only 25 percent enters the municipal waste system, leaving 75 percent of the population without waste collection. Practically all-municipal waste is burned, dumped or buried illicitly on vacant land throughout the city, causing significant environmental damage and posing a health hazard. 76. Population growth and increase in its economic activity means that Sialkot’s daily waste generation is destined to accelerate to about 195,000 tons per year by 2020, and then to about 300,000 tons per year by 2030. Furthermore, poor solid waste management impedes road efficiency, blocks drainage leading to flooding, and generally contributes to a degraded urban environment. SWM is one urban service successfully privatized in many urban centers with a managed hierarchy of collection steps. This approach can be used to effectively mobilize communities, raise awareness of recycling potentials and add employment. 77. Numerous examples of individual recycling efforts are noted throughout the city involving plastic bottles, cardboard and metal. Private entrepreneurs, both informal and semi-formal are undertaking this, so there is obviously a market and money to be made. Industry and individuals are separating and selling recyclable materials. The Administrator notes there is no official recycling facility in Sialkot to take direct advantage of this collection, however, note was taken of at least 8 smaller facilities processing plastic bottles and generating employment. 49 The municipality can further these initiatives by further promoting at-source separation making it easier for the informal collectors. Other community-based public awareness initiatives could also help reduce the SWM demands on landfill and the environmental degradation that comes with it. 48 49 Urban Planning in Sialkot, GHK, 2011, PICIIP PFS September 2015 PICIIP PFS Report, September 2015 Page 86 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Power 78. A close look has not been taken at power supply and demand other than to note that an industrial city needs adequate, reliable and uninterrupted 24/7-power supply. Sialkot does not currently have this. Interruptions are frequent forcing industries; other businesses and many residents who can afford it to rely on back-up diesel generators. These are costly, environmentally degrading and generally a poor second option. Power generation and primary distribution is generally beyond a single urban center’s capacity to manage and relies on provincial and national government support. A city with reliable power enjoys an immediate competitive advantage. Solar options are increasing in popularity and should be promoted for institutional and residential use, but the technology has not reached the stage whereby it can be the sole source for heavier industry. Green Building 79. At the smaller scale, at least one notable example of a Sialkot industry, Forward Sports (Pvt.) Ltd. is investing heavily in new “green building” development. As a result of owner commitment and client request, new facilities are being constructed to global best practice standards to save energy, maximize re-cycling of its own waste products, improve its employees work environment, and set an example to for the city. Government should be taking the lead to demonstrate similar initiatives to the public in its own facilities. R. Review of Institutional Arrangements 80. Under the devolved system, the local governments in Pakistan have three tiers i.e. District, Tehsil and Union. Each of these has its own functions, as mandated by the Local Government Ordinance, 2001. The District Government looks after more than 11 sectors, for each of which there is an Executive District Officer. The Tehsils mostly look after the municipal services including water supply, sewerage, drainage, solid waste management and street lighting, etc., while the union councils are mainly concerned with operation and maintenance of local level municipal services. Figure III-19 and Figure III-20 illustrate how these administrative tiers apply to Sialkot. 81. Under the Punjab Local Government Ordinance, 2001 50 , a number of provincial and (formally defunct, now restored) divisional departments were decentralized to the District Government. The District Government manages and controls these offices. District Nazim heads the District Government and is assisted by the District Coordination Officer. The District Council approves long term and short term development plans, annual and supplementary budgetary proposals of the District Government and, where required, intra-district fiscal transfers51. 82. Under the Local Government Ordinance 2001, many of the provincial functions have been devolved to local level. These include spatial planning, zoning/land use control and development control regulations, which have been entrusted to Tehsil Municipal Administrations (TMAs). However, a crucial deficiency is the lack of capacity of TMAs to carry out these functions. To make the TMAs responsive to their functions, it is important to have a closer look at their administrative set-up. Spatial Planning functions of the Tehsil Municipal Administration are summarized in below: Preparation of Tehsil spatial plans, land use, zoning; Exercise control over land use, land-subdivision, land development and zoning Enforcement of municipal laws/rules/bye-laws; 50 The pre-2001 system of Local Governments is likely to be restored to restored soon, in which urban areas will be looked after by urban councils such as Municipal corporation/Municipal Committee/Town Committee etc. while the rural areas will be the responsibility of District Council. 51 th Punjab Local Government Ordinance, 2001 (amended up to 13 April 2002), Section 39(c). Page 87 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Compilation of information provided by union and village councils of prioritized projects in the tehsils. 83. The role of District governments in the approval process for spatial, land use and zoning plans needs to be highlighted. Under the devolved system, tehsil is of course, the focus of planning attention, and major spatial planning inputs will go into the tehsil plan. However, a tehsil plan cannot be a ‘stand-alone’ document, and it is highly desirable that the TMAs should submit their respective tehsil plans to the District Government, so as to address the inter-tehsil and cross-territorial issues. The amalgamation of tehsil plans should take form of a loose District Structure Plan. These District Structure Plans will form the basic building blocks for formulation of a provincial spatial strategy. The District Plan based on tehsil plans will also provide an efficient district-level transportation network and a physical framework for the settlements lying within the district. The tehsil plan, besides providing upward linkages with the district plan, will also provide framework for the preparation of local plans for union councils. See detailed discussion of institutional and governance issues under Chapter VI and Chapter VIII of this Report. Page 88 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Figure III-19: Sialkot Administrative Boundaries Page 89 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Figure III-20: Sialkot UC Boundaries Page 90 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment S. Organizational Structure of Tehsil Municipal Administration 84. Figure III-21 illustrates the overall structure of the TMA. 85. The elected Tehsil Nazim who is responsible to ensure that the business of the TMA is carried out in accordance with the provisions of the PLGO 2001 heads the TMA. The Nazim’s duties include: o o o o o o o o provision of vision and direction for the efficient functioning of the municipal administration; formulation of strategies for development of municipal infrastructure and improvement of delivery of the municipal services of the tehsil; overseeing formulation and implementation of long term and annual municipal development programs; overseeing the delivery of services by the TMA and the implementation of the laws governing the municipal services; presenting the budget proposal to the Tehsil Council for approval; supervising the utilization of the funds allocated to the TMA and ensuring their proper accounting; establishing and supervising the working of the Internal Audit Office; representing the TMA on public and ceremonial occasions (Sub Section 48). 86. The Tehsil Municipal Officer (TMO) is the focal person in the TMA. He assists the Tehsil Nazim; acts as the coordinating and administrative officer in-charge of the offices and units of the TMA; and is the Principal Accounting Officer of the TMA. 87. The four tehsil offices of the TMA are: (i) (ii) (iii) (iv) Planning and Co-ordination; Municipal Regulations; Infrastructure and Services; and Finance. A Tehsil Officer heads each Tehsil office. In order to provide integrated services in the urban areas of the tehsil where formerly an urban local council (ULC) functioned, a separate unit has been set up. Each such unit is headed by a Chief Officer and referred to as CO Unit, which works under the TMO. 88. The TMA Rules of Business provide for an Executive Committee headed by the TMO and comprising of all the four TOs and the COs. This Executive Committee deals with all matters concerning two or more offices, administration, and financial or public policy; facilitates coordination among the offices of the TMA; provides avenues for consideration of matters of common interest and tender advice for cases that are referred to the Tehsil Council or the Tehsil Nazim. 89. Tehsil Officer, Planning and Co-ordination [TO (P&C)]: is responsible for spatial planning, zoning, land-use and building control; development and planning including coordination of projects of Union Administrations and Village/Neighborhood Councils in tehsil and with other local governments. He has the lead role in the planning and development activities in the TMA. 90. The Tehsil Officer, Municipal Regulations [TO(R)]: is responsible for licensing, regulation and enforcement of municipal laws; and in management of municipal properties, facilities and enterprises. Page 91 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment The Tehsil Officer, Infrastructure and Services [TO (I&S)]: is responsible for water, sewerage, drainage, solid waste, municipal roads, streets, street lighting, fire-fighting and parks in the tehsil. In the urban areas these services are delivered through the CO Units, therefore, it is envisaged that the main responsibility of this office will be with regard to the development of new capital works jointly with the CO Unit and in providing technical support to the CO Unit who will operate and maintain all infrastructure services in their areas. In addition, this office provides all engineering related support to other offices of the TMA (and where requested to the Union Administration). 91. The Tehsil Officer Finance [TO (F)]: is responsible for budget, revenues and accounts, including survey for surveillance and revenue potential. 92. In general, urban institutional capacity in Sialkot is weak and the major cause of ad hoc urban development, infrastructure and service delivery challenges, and the main constraint to long-term resilience and adaptation to climate change. A further assessment of institutional constraints on city competitiveness is presented in Sub Section City Competitiveness Enablers. T. Regulations Private Housing Schemes, 2014 93. These rules are for private housing schemes including farm housing and landsubdivision; these provide information to sponsors, such as procedure for planning permission, documentation required, planning standards to be followed, scheme layout, fees & fines etc. Lahore Development Authority Land Use Rules 2014 94. Although these rules are for Lahore Development Authority, they are used by other planning agencies in other parts of Punjab if they need to. These rules deal with land use classification (residential, commercial, industrial; institutional, mixed use; peri-urban, special development zone, agricultural, and notified area). The rules also specify uses permitted, permissible and prohibited uses within each land use category. The rules also deal with reclassification of land uses and re-development. Punjab Local Government (Commercialization) Rules, 2004 95. Although these are old rules promulgated in 2004, amendments have been added, but the gist remains the same. Commercialization, as defined under these rules, means change in the use of land or building, from residential to commercial, against the uses prescribed in the approved plan. Under these Rules, the land use shall be regulated in accordance with the land use plan prepared under the approved plan notified by the Tehsil Municipal Administration and vetting by Housing, Urban Development and Public Health Engineering Department, Government of the Punjab. The commercialization committee formulated in a city will decide about roads to be commercialized or not, after analysis of various aspects such as prevailing growth pattern of the area, anticipated future development potential, predominant commercial land use, traffic volume, road width, and any other factor considered relevant by the Commercialization Committee. The Infrastructure Development Authority of the Punjab Ordinance, 2015 96. An Ordinance dated 24th August 2015 has been issued to provide for founding Infrastructure Development Authority of the Punjab. The Authority is meant for planning, designing, construction and maintenance of infrastructure in the Punjab in line with the best international practices to cope with the futuristic development needs; and for the purpose of hiring international and local consultants and contractors for execution, management, operation and maintenance thereof. The Authority shall be a body corporate, having perpetual succession and a common seal, with power to enter into contracts, acquire or dispose of property. Page 92 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment The Punjab Safe Cities Authority Ordinance 2015 97. The Ordinance was issued in July 2015, to establish Punjab Safe Cities Authority for purposes of construction, development and maintenance of a citywide integrated command, control and communications (IC3) system in the major cities of the Punjab in order to ensure safety and security of the people. Page 93 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Figure III-21: Organizational Set Up of TMA Sialkot Source: TMA Budget 2015-16 and TMA Staff. Note: V = Vacant Position Page 94 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan U. Chapter III Rapid Urban Assessment Primary Economic Growth Drivers City’s Contribution to National/Economic Growth 98. Sialkot generates 10% ($1.8 billion) of the nation’s annual industrial exports, according to the Sialkot Chamber of Commerce, which translates into a per capita average 25 times that of the nation as a whole 52 . The uniqueness of its sports and surgical equipment exports also contributes a high degree of international status to Sialkot and Pakistan. Dominant Economic Activities 99. Sialkot is the third largest economic hub in Punjab following Lahore and Faisalabad, and has a per capita income almost double the national average. 53 This is largely due to its emergence as a unique and specialized industrial center manufacturing sporting goods, surgical equipment and leather products. A long history of working with leather, wood and metal developed the valued hand labor skills that make Sialkot a global leader in many products. As an example, Sialkot exports up to 60 million footballs (soccer) to the world’s top leagues and tournaments through leading international sports equipment distributors. Figure III-22 illustrates Sialkot’s global economic linkages. Raw materials find their way to Sialkot from an equally broad range of sources. 100. At the same time, Sialkot plays an important regional role as an agricultural processing and shipping center, supplier of goods and services to surrounding smaller urbanizing and rural areas, and generates significant employment in surrounding settlements as a result of the contracted work system favored by many of the manufacturers. Those with centralized manufacturing facilities still provide regional employment as many workers commute. Figure III-23 is a conceptual illustration of these economic linkages. To support these unique industries, the Sialkot Chamber of Commerce led the development of Pakistan’s only privately owned and operated international airport and nearby Dry Port and Export Processing Zone. The airport sees an average of close to 100 international flights per month by leading international carriers. 101. The Sialkot Chamber of Commerce is particularly active in leading development of a number of PPP infrastructure projects as well as those mentioned above. Members are actively involved in, and concerned about, urban issues. The Chamber currently has over 5,000 members. 102. As with every urban center in Pakistan and in most emerging economies the informal sector likely accounts for the majority of the economic activity, although by its very nature statistics do not usually capture this. A simple look at any street is indicative of the high level and importance of the informal sector in which 69% in Sialkot District 54 are actively engaged and probably 100% participate. At the same time, their dominant presence in the urban setting is ignored from a planning perspective with the resulting street chaos evident everywhere. 52 Express Tribune, 1 September 2014 www.fpcci.com 54 District Level Employment Trends - 2009-2010, Gov’t. of Pakistan, Federal Bureau of Statistics 53 Page 95 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Figure III-22: Sialkot’s International Economic Linkages Page 96 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Figure III-23: Sialkot’s Regional Economic Linkages Sports Goods 103. Sialkot is well known for its sports goods such as football, hockey sticks, cricket bats, all kind of sports gloves and sportswear; and enjoys an excellent reputation in the international market. The basic raw material is leather and mulberry wood that is available in Pakistan. 104. The Pakistan sports good industry is facing many competitors including China, Taiwan, India and South Korea. There is a need to modernize and mechanize the Industry for the improvement in quality and consequently in export. Surgical Instruments 105. Sialkot enjoys specialized skills in surgical instrument manufacturing. Products are exported to high-income markets of USA, Germany & France. Stainless steel and steel forgings both imported as well as local are major industrial inputs. The other materials required are processed chemicals. The manufacturers have concerns about the quality of the local steel, as it reportedly doesn’t conform to health grade steel. Steel is mainly imported from Japan, France, Germany and Taiwan. Due to volatile prices of imported raw material the Sialkot based firms find it difficult to do long term forecasting. There is a shortage of good quality Titanium because its import is banned. Titanium is thus taken from ship breaking which causes air bubbles in the material. Page 97 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Leather Products 106. The Leather industry makes up the second largest export-earning sector after textiles in Pakistan. Currently, the Sialkot sector of Leather is contributing around USD 457 million in 2013 but has the potential to multiply volume of exports with the improvement of quality and diversification in different range of products. Leather is the basic raw material. Pakistan is fortunate that the raw material required by the industry is available in the country in abundance. Local availability of raw materials and low wage cost gives the country a competitive edge in the world market. 107. The issues being faced by the leather industry are insufficient level of modernization and technology up gradation, low labor productivity, lack of confidence among small manufacturing establishments, environmental problems, new regulations of environmental and social compliance and lack of market information. There is stiff competition from regional players such as China, India, Turkey, Thailand, Indonesia, etc. However, there are opportunities in terms of room for capacities utilization, product diversification and new markets. Sialkot can diversify further in Leather Goods for industrial use sector. Skilled Labor 108. Sialkot achieved its unique industrial position as a result of the specialized hand working skills developed over the generations. One of the current major problems faced by the Sialkot industries is the declining availability of that traditional skilled labor. As a result of increased globalization and awareness of other “bright light” opportunities youth are no longer as interested in following their parents’ footsteps and the elimination of the child labor process has also changed the skill development process for future workers. The centuries’ old skills development system of on-the-job training given by parents and seniors to young apprentices has been closed by international regulations without providing an alternate training system. 109. While Glove Manufacturers have established a small training school for women where they are taught cutting and stitching. There are no such facilities in other trades. Surgical instrument industry is now planning to set up a Surgical Technology Institute with government assistance, which will train about 250 students. 110. National Vocational Technical Education Commission (NAVTEC) needs to look into the matter and set up training centers in trades needed by the Sialkot industry. These institutes can be clubbed with the secondary schools so that by the time a student has done his Matric he/she has also a technical skill required by the industry. Educated workers will also improve the quality of production and make implementation of social compliance easier. It would also help in providing an alternate to the ages old child labor practice. City Competitiveness Enablers V. Business Environment and Comparative Advantages Entrepreneurship 111. Sialkot has a core population of about 600,000 and over a million in the built-up area, progressive leadership, pro-active business community, and its established commercial and industrial base. It is the third largest economic hub of Punjab, after Lahore and Faisalabad. The per capita incomes of Sialkot are among the highest in the country, and almost double the national per capita income, according to some reports. This is mostly attributable to Sialkot’s emergence as an industrial core over the past hundred years. Thousands of small and mediumscale entrepreneurs engaged in production populate the city. Among them, three industries are Page 98 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment dominant, i.e., leather goods, surgical goods and sports goods. Almost every item produced in Sialkot is exported to international markets, due to which Sialkot earns US$1.8 billion in exports annually. It is Sialkot’s long tradition of highly skilled hand laborers that developed and has sustained its international manufacturing position. Regional Transportation 112. Sialkot International Airport has the distinction of being the first privately owned public airport in Pakistan and South Asia, and of having the longest runway in the region. There are over 100 international flights per month with direct connections to London as well as several cities in the Middle East. The airport is situated at a ten minutes’ drive from Sialkot Dry Port, and 25 minutes’ drive from Sialkot main city. Furthermore, Gujranwala, another important industrial city, is located just forty minutes’ drive away from the airport. 113. Currently, trains to Lahore, Faisalabad, Multan, Narowal and Karachi are available daily. There are also plans to open the border for an international train between Sialkot and Jammu. The City is attached with the National Highway (N-5) through Gujranwala and Wazirabad. Sialkot is a 2 hour’s drive from Lahore and 4 hours from Islamabad. Bus services are available from Rawalpindi, Lahore, Gujranwala and Multan. Plans have recently been announced for a new Sialkot-Lahore Expressway. W. Competitiveness Disadvantages Power Supply 114. The industrial sector has suffered millions of rupees production losses due to hours of load shedding carried out in Sialkot like the rest of Pakistan. Environmental Degradation 115. A total of 52 million liters per day of wastewater along with 1.1 million wastes from tanneries is discharged into Nullah Aik and Pulkhu, sewerage drains, ponds and open agricultural lands from the Sialkot city. According to a different estimate, each tannery in the district generates 547-814 m3/day volume of wastewater. The industrial units have no wastewater treatment facilities. Untreated industrial process water, irresponsible dumping of the solid and sludge waste has become the deadliest threat for the health and safety of the people living in the areas. It is also a major disadvantage in light of global watch dogs and European customer standards Rail Service 116. In 2010, Pakistan Railways stopped Sialkot Express train service plying between Sialkot and Rawalpindi due to financial losses. The Sialkot business community has expressed grave concern over this train closure, lamenting the non-availability of railway cargo55. Raw Material Imports 117. Owing to the stiff foreign competition faced by the sports and surgical equipment industries, most of the raw materials have to be imported in order to ensure high quality of the final product required for international markets, adding to the final costs56. 55 56 Regional Profile of Sialkot, Chamber of Commerce & Industries. Sstakeholder discussions with various groups including Chamber of Commerce and TMA Page 99 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Export Processing 118. Sialkot’s export processing zone has been unable to realize its full potential because it is located outside the city and is therefore not easily accessible57. Competition 119. The Pakistan sports goods Industry is facing many competitors like Taiwan, India and South Korea. There is a need to modernize and mechanize the Industry for the improvement in quality and consequently in export. X. Institutional Capacities and Development Constraints Overview of Urban Planning in Punjab 120. One of the fundamental issues impeding the proper planning and development control of urban areas such as Sialkot and Sahiwal is the general lack of integration between urban spatial planning instruments, such as Outline Developments Plans (ODPs), Overall Strategic Plans/Five Year Plans etc. and the project preparation and implementation stream using the PC-158 or PC-2 instrument. The persistent lack of proper planning and programming and the use of spontaneous or ad- hoc planning principles can be traced to59: Lack of inappropriately placed and constituted agency to “own” and pursue urban planning as an integral sector of overall economy. A large number of agencies are involved in various aspects of the urban planning process. As a result, projects cannot be identified and prepared in consonance with the spatial and economic growth strategies of specific towns. Partly owing to the above, there is no clearly stated urban development policy and as a result the urban planning involved in Master Plans cannot include specific guidelines for effective development control. An integrated process therefore, cannot be initiated. Lack of local government’s awareness of Integrated City Development Strategy, its processes and procedures. The curricula of professional institutions need to be more relevant to the operational planning practice. Urban Planners and Engineers in Pakistan need to be trained more to prepare feasible projects and to understand and undertake Strategic Planning. As a result, when they take up their positions in an organization such as TMA responsible for urban planning they should be able to prepare realistic plans considering strategic aspects such as social, economic and cultural dimensions. The outcome of the planning policies should be that implemented projects could be measured against a pre-set scale as whether they are a success or not. A good performance measure would state yes, whereas a poor performance would say no. However, it is not as simple as that; planning policies operate within a set of parameters and criteria. The following parameters are examples of overall goals of urban service management. o Effectiveness of communication and co-ordination linkages between the implementing agencies and intended beneficiaries o Effectiveness of commercial linkages between implementing agencies 57 IBID PC denotes Planning Commission, which has developed a number of forms such as PC-1, PC-II etc. PC-I is the basic form on which all projects/schemes are required to be drawn up. PC-II is required for conducting surveys and feasibility studies, in respect of larger projects, intended to get full justification for undertaking the project before large resources are tied up with them. 59 Based on consultations with TMA officials, stakeholder’s meetings and observations of ICDS Consultants. 58 Page 100 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan o o o Chapter III Rapid Urban Assessment Impacts of the economic and political environment on the effectiveness of project implementation Effectiveness of internal monitoring and management information systems Satisfaction of intended beneficiaries with inter-agency co-ordination, and in particular its outputs 121. The accountability for quantity and quality of urban services will not achieve the desired benefits until the more fundamental barriers to performance at TMA level have been addressed. Until that time, provincial government will achieve greater economic benefits from retaining scarce resources of skilled manpower at a central level, and using them to support TMAs until they can demonstrate their ability to assume greater responsibility for urban planning and service delivery. 122. Before TMAs are allowed greater autonomy they must first be brought up to a higher standard of management in terms of planning, organizing, staffing, control, governance and measured accountability. When this improved status has been achieved then increased autonomy through devolution will achieve the maximum benefits. However, until municipalities can demonstrate this increased core competence, there is a risk that funding will not be used to the best advantage. 123. The overriding goal must be to establish an environment where the standard and level of urban services to the citizens of Sialkot and Sahiwal is improved in a sustainable manner. The Program Loan should provide the mechanism and funding to improve the skills and capability of staff; the organization structures; procedures and working practices, and to ensure that the total use of resources in the urban sector is used to maximum advantage. 124. Improvements in the urban planning process will not, however, be achieved simply by restructuring. They require changes in organization culture, or “the way things are done”. The vision for TMAs must be that in a few years they have advanced to the stage where they can successfully manage many of the urban planning activities themselves. 125. Instead of rigid urban master plans, which are usually un-implementable and encourage sprawl, the aim should be to prepare integrated urban development strategy for the towns of Sialkot and Sahiwal that will include a sector policy statement, a time bound action plan for institutional reforms, a prioritized investment plan and a financing plan through a participatory process. City Development Planning and Implementation 126. A lot needs to be done to remove institutional weaknesses and build capacities of local government institutions particularly TMAs. Some of the present constraints are listed below: Lack of Development Control 127. Lack of development control and indiscriminate land use changes without TMA’s approval are causing not only substantial revenue loss to TMAs, but also resulting in haphazard expansion of built-up areas, wastage of prime agricultural land, admixture of non-compatible land use, ribbon developments along main communication routes and environmental degradation. Outdated Master Plan 128. Development control tools and land use regulations are of little value, unless there is a plan to implement. For the regulations to be meaningful, it is essential to have an up to date plan, rather than following an obsolete plan prepared in early 1970s, which is the case in Sialkot. Indiscriminate Commercialization 129. Commercialization has become a fad. Originating from Lahore, this is being spread throughout Punjab. Due to resource crunch, it is a handy tool to generate revenue. But indiscriminate use of this tool is creating problems in terms of increased traffic, parking problems Page 101 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment and environmental degradation. Commercialization needs to be allowed with dexterity, on caseto-case basis, and only where it is appropriate and environmentally permissible. Parking provisions must be an integral part of any commercial establishment. Lack of Inter-Departmental Coordination 130. To ensure proper planning control, the concerned authorities should not approve the electricity, telephone, gas connection etc. unless the approved building plan is attached with the application. At present this is not the case. Untapped Revenue Generation 131. TMA Sialkot has significant unexploited potential to enhance their sustainability through better revenue generation. In most cases, potential sources of revenue have not been effectively tapped. In general, revenue collection should be more affective at local level, as the potential sources of revenue are better known. Besides, taxpayers are usually more willing to pay taxes as the utilization of money is obvious to them, and the public entities managing such tax revenue are within their reach in terms of political supervision and control. Decentralized management of public funds creates an opportunity not only for increasing total revenue but also for spending these funds more wisely and more effectively, including benefit to the disadvantaged groups, provided systems of adequate checks and balances are institutionalized. Rigidity in Urban Plans 132. A Spatial Plan should aim at providing framework for orderly and organized growth of human settlements over a number of years. The individual projects or schemes (physical infrastructure and others) should stem from the strategic spatial plan. In practice however, this is not the case, since Sialkot like most TMAs have no long-term strategic spatial plan. Lack of Public Consultation 133. At present there are no public consultations for planning and development of projects in TMA Sialkot. For encouraging public participation, TMA requires support in community mobilization, community empowerment, participatory reflection and action. Lack of Land Use-Infrastructure Integration 134. Land use planning and infrastructure investments should be integrated otherwise land use planning is bound to fail. Spatial planning can make substantial differences. The guidance it can give regarding the timing, location, quality and size of an infrastructure project offers more than greater efficiency and effectiveness when investing the scarce resources. The motives for spatial planning are not to control but to provide knowledge of opportunities and costs. It seeks to be alert and responsive to the occasions when its advice can be of value, especially during the selection and prioritization of urban infrastructure projects. Lack of Concept about Human Resource Management 135. Most government officials do not understand the concept of Human Resource Management in TMA Sialkot like other TMAs. There is little or no experience of human resource (HR) management, either at the corporate level, or within the service areas, i.e. departments in TMA. Lack of Planning Staff 136. There is only one qualified Town Planner in TMA Sialkot. The ratio of planners to population in Sialkot is therefore about 1 per 500,000 persons, whereas in a typical city in the developed world it may be on the order of 1 per 10,000 persons, giving the developed world city 50 times the capacity of Sialkot. Besides, only about 20% of building projects are being submitted for review, therefore, further illustrating the ineffectiveness of the present system. The posts of 83% management staff and 92% of other staff are filled. Page 102 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Y. Chapter III Rapid Urban Assessment Urban Infrastructure and Service Delivery 137. The key competitive constraints facing this sector are multiple. TMA Sialkot faces challenges of capacity, financial resources and equipment for improving the services and to respond to residents’ and industry’s needs for infrastructure and service delivery. The city is unable to cope with the demands placed on its resources, nor offer suitable solutions and institutional arrangements. Z. The capacity to shift the focus from simple extension of infrastructure to improvement of service is limited by an institutional framework that offers no accountability to customers or financiers. Staff qualifications and capabilities are mostly oriented towards engineering design, and technical staff pays little attention to day-to-day operational needs or the wider concepts of service provision. There is lack of a systematic approach to collection, recording, collating, updating and processing of data. For example, in relation to water supply and quality considerations, no information is available on the incidence of waterborne and hygiene-related disease. Data shortfalls are mainly due to the lack of institutional capacity at the TMA level. In order to improve urban transport service delivery in Sialkot, there is a need for doing fewer but larger projects through pivotal non-physical and physical investments to promote structural change and transformation. Structural change and inclusiveness require an enabling environment for the private sector; credible regulatory frameworks; efficient financial intermediation; critical infrastructure and services; and institutional effectiveness and capacities. The SWM department is poorly resourced and significantly understaffed in the management and skilled labor categories, resulting in inadequate planning capacity, poor information and weak financial management. Institutional roles, responsibilities and operational functions are fragmented, lack a clear division of responsibilities and suffer from inadequate planning, management and enforcement capacity. The institutional framework for the delivery of transport services and infrastructure in Sialkot is confused, with numerous agencies having overlapping and sometimes conflicting roles. The resulting problems are compounded by a shortage of capacity, in particular technical capability, and limited budget. There is also a lack of institutional coordination mechanisms to integrate decisionmaking processes regarding budgets, and infrastructure improvement and development with those of land management. It is important to provide nonphysical support to undertake capacity building activities to strengthen the TMA for better provision of urban infrastructure. Operations and Maintenance 138. Many of the municipal services provided in Sialkot do not generate sufficient revenue. Revenues from user charges are insufficient to cover even operations and maintenance (O&M) costs of service provision, because of low tariffs, high technical and commercial losses and poor collections. This could suggest that operations of the facilities are inefficient, requiring private sector partnerships to reduce costs. The Sialkot Administrator indicated he has been able to raise water tariffs from 35% of what is needed to 50%. Political resistance prevents higher cost recovery. Page 103 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment 139. Collections are erratic, and operations are financed mostly through operating subsidies and development grants from the provincial government. Good cost recovery performance of the municipal water supply operations provide a good basis for the introduction of private sector partnership corporatization initiatives. 140. In practice, repair and maintenance costs are not budgeted for and the costs are met from development expenditure. There is a need for automated maintenance management system as well as computerized maintenance management system to establish a dynamic asset inventory. AA. Financial Management and Procurement 141. Collection against demand and investment in services is good but does not meet O&M costs. User charges are insufficient to cover operation and maintenance costs ─ for example; collections are erratic, and operations are financed mostly through operating subsidies and development grants from the provincial government. Improvement in municipal services will have impact on city financial outlay, service delivery improvement & improved health of citizens and less strain on the sewerage capacity. This has significant impact on urban poor who rely on the public sector water supply and sewerage and solid waste improvement. BB. Transparency and Governance 142. Transparency, or rather the lack of it, is a major development constraint not unique to Sialkot. In Sialkot’s case, it impedes rational urban planning decisions, limits development control, impacts collection of fees, limits implementation of regulations aimed at safeguarding the urban environment and is generally a major constraint on Sialkot’s ability to develop in a sustainable manner. Noted examples include extensive property development without official planning approval in line with approved plans; failures to pay development fees and other taxes to support the city’s operations; encroachments on environmentally-sensitive lands that should not be developed with limited power to remove, etc. In an environment where institutional capacities are limited and the culture of adhering to rules, regulations and approval processes not fully institutionalized it creates the situation where political agendas easily over-ride technical advice; and other development/business “obstacles” can be easily overcome by informal payments. In short, corruption remains one of the major impediments to orderly, sustainable urban management, and all suffer the consequences. 143. Sialkot’s top officials fully recognize this problem and are taking measures to improve the way it responds to the needs of its citizens and involves them in decision making. Historically, the approach adopted by city officials has been to limit the access provided to ordinary people of Sialkot on the way the city does its business. This only serves to widen the gap and respect between citizens and government. Sialkot is working on improved IEC programs (Information, Education and Communication) as part of its efforts to address many issues including pollution and dumping of refuse. There are other efforts to open up communication and participation. Local NGO initiatives are working with the TMA and introducing participatory budgeting as one example. There is an improvement in complaint of the TMA’s management system and some attempts for improvement in the services and mapping of the system aimed at better planning and management. Page 104 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Initial Climate-Change Resilience Assessment CC. Introduction to Climate Change 144. Climate change is no longer a distant possibility but a current reality, substantiated by scientific documentation. Global temperatures have recorded unprecedented increases. The length and timing of seasons are changing. The frequency and severity of floods and cyclones accompanied by rising sea levels are increasing. In short, climate change has become one of the most important challenges of this century for policy-makers, industry, and civil society. It is now an overarching development parameter, which affects most sectors in all countries. 145. There are also natural variations of weather patterns within limited time periods, which cannot be characterized as climate change, and which have always been experienced and coped with. The ICDS concentrates on the long-term climate-change related impacts and resilience needs, as they will affect the overall future strategic development of Sialkot. 146. This Section must be read in conjunction with the accompanying Climate Risk Vulnerability Report (CRVA) being concurrently prepared and in much greater detail as part of the PICIIP. DD. Purpose and Scope of the Initial Resilience Assessment for Sialkot 147. The key objective of the Initial Resilience Assessment for Sialkot is to identify the particular vulnerability towards climate change impacts, which affect Sialkot’s urban management and built environment now and in the coming 25-30 years. This 25-30 years’ timeframe is deemed to be in accordance with the horizon for the City Development Strategy to be proposed by the ICDS Team and for the investments, which are expected to follow as a result of the PICIIP. 148. Resilience building measures include policies, planning principles, design standards and proposals for physical constructions. However, the ICDS Team will focus on measures that are applicable to the strategic development themes including sustainable urban development forms and enhancement of the city’s competitiveness rather than detailed technical engineering aspects. EE. Climate Change Threats and Impacts for Sialkot Natural and Climate Conditions of Sialkot 149. The Province of Punjab is located in the northeastern part of the Indus River plain and the climate is semi-arid. In general Sialkot shares the basic natural and climate conditions that prevail in Punjab. 150. Relatively low-lying plains characterize the terrain of Punjab with several rivers traversing the area from northeast to southwest feeding into the Indus River. The rivers drain the high mountainous region of Kashmir. Table III-24 presents climatic data for Sialkot. Page 105 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Table III-24: Average Monthly Temperature and Precipitation in Sialkot Jan Feb Mar Apr May Jun July Aug Sep Oct Nov Dec Temp. (C) 11.6 13.8 18.6 25.0 30.0 32.2 29.8 29.0 27.9 23.7 17.8 12.8 Précis. (mm) 41.1 43.8 53.7 30.1 28.0 65.6 288.4 259.1 94.1 14.5 9.1 30.4 151. As can be seen, the summer monsoon rainfall is substantial in July and August. Both months have more than 3 times the average monthly rainfall of approx. 80 mm, and together these two months account for more than 57 % of the annual total rainfall.60 Climate Change Threats and Impacts for Sialkot 152. The main climate change threats and impacts facing Punjab Province and Sialkot are higher temperatures and increasing monsoon seasonal rainfall along with increasing frequency and intensity of extreme weather events.61. 153. A slight increase of 1.13% (± 3.95) of annual precipitation by 2080 for Northern Pakistan is projected62 63 along with increased variability of monsoon rains and enhanced frequency of heavy rainfall. 154. The projected temperature change will likely be more significant, increasing in the range of 4.4 to 4.9 °C by 2080 for Northern Pakistan. 155. An analysis of data from 52 meteorological stations in Pakistan over a 40-year period (1961-2000) shows that the frequency of occurrence of highest daily temperature and heaviest rainfall events in 24 hours have increased in the past decades (GCISC, 2009)64. 156. The heavy monsoon rainfall in Pakistan, which historically have caused severe urban flooding and led to damages and failures of the urban infrastructure systems, will continue and intensify for Sialkot as well as for other cities in Punjab. In addition, heat waves with extremely high temperatures will also continue and intensify. Impact of Temperature Increase 157. In general, higher temperature causes impacts on natural environments, agriculture, forestry and fishery, which have impacts on urban economies. Higher temperature is also a threat for Sialkot, but not considered as leading to serious impacts for the city in general. However, higher temperature may increase discomfort and lead to increased energy consumption for cooling. It also represents an added health risk, particularly for the elderly and other vulnerable groups. The increased energy consumption will further constrain limited electricity supply. 158. The so-called “heat island” phenomenon, which occurs during particular hot periods in large, densely built cities with extensive use of air-conditioning, can have serious health impacts for the population. But these characteristics do not apply to a medium size city like Sialkot. Thus, higher temperature is not considered to be a main climate change impact for Sialkot. 60 Source: Sialkot Weather Forecasting Centre in “Sialkot CDIA Application and Assessment Form” CVRA Draft Inception Report: “08312015 CRVA Inception Report ver 4” 62 Green house gas 63 The scientific calculation models, which are used in projections of future climate changes, build on trend analyses of past climate observations and take various GHG emission reduction scenarios into consideration 64 Quote from CVRA Draft Inception Report 61 Page 106 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Impact of Increased Monsoon Seasonal Rainfall 159. The monsoon seasonal flooding in Sialkot occurs when the rivers running through the city and surrounding areas overflow due to extreme and unusual volumes of rain in the upstream, mountainous regions of Kashmir. 160. The impact of this flooding in Sialkot is probably exacerbated by the fact that an increasing proportion of the city area in recent years has been covered by impenetrable surface materials such as asphalt and concrete, thus reducing the absorption capacity of the city soil compared with earlier. More importantly, flooding events are exacerbated by drains and natural water courses and ponds being blocked by irregularly dumped solid waste. Sialkot has no separate storm water system. The drains along main roads are designed for storm water but actually carry both storm and waste water, and are also used for irregular disposal of solid waste. Section III.10 discusses the state of Sialkot’s solid waste management. Institutional capacity supported by political will is the key to resolving this issue as demonstrated during the 2015 monsoon season. Following 3 years of record floods, Sialkot’s newly appointed Administrator initiated a vital drainage course waste removal program with the result that urban flooding was largely averted during 2015. FF. Initial Vulnerability Assessment Elements Being Assessed 161. Referring to the strategic development themes of sustainable urban development, enhancement of the competitive qualities and urban consolidation, there are three types of elements in Sialkot, for which resilience is of key importance: Existing assets Future growth areas Particularly exposed and vulnerable communities 162. The existing assets include infrastructure components: the road network, storm water drainage, solid waste management facilities, water supply systems, sewerage and other sanitation systems and power supply networks; as well as all built commercial, social, institutional and residential facilities. 163. The resilience of future growth areas should be much easier to achieve than retrofitting existing areas with awareness of climate change issues now fully integrated into City Development Strategies including where and in what form that growth should occur. 164. The communities particularly exposed to flooding are obviously priorities for resilience initiatives. Particularly exposed communities include informal settlements (katchi abadis), where the inhabitants do not own the land and have built houses illegally. Informal settlements often occur on marginal, flood-prone locations with houses often of poor standard. The areas are often not connected to water supply and sanitation networks further increasing vulnerability. If some areas are left vulnerable, it may create social tension as other neighborhoods of the city develop and flourish. Sustainable urban development prescribes social justice, inclusiveness and equitable development. Page 107 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Flooding Vulnerabilities in Sialkot 165. Figure III-25 is an example of an existing flood-prone community. Figure III-26 illustrates a preliminary GIS assessment of those areas of Sialkot most likely to be impacted by a 1-meter plus flood event. It can be assumed that without significant remedial actions, these areas of Sialkot will experience increasingly severe flooding in the coming 25-30 year. The potential vulnerability threat to existing assets is clear, especially to water supply as a considerable numbers of tube wells and filtration plants are located in the flood prone areas. Two of the 6 existing disposal stations are in the western flood prone area, and the remaining 4 are just on the edges. Further detailed topographic analysis is required to more accurately determine the extent of potential impact. Much of the local flooding is caused by a vicious circle of poor drainage and solid waste management leading to even worse drainage and solid waste management issues. A key starting point for introducing strategic resilience building measures is therefore to reduce those human induced factors that add to the flooding, e.g. covering with impenetrable surface materials and drain blocking. In addition, the basic urban service systems that do exist should not be allowed to further deteriorate and lag behind the rapid urban development, which characterizes Sialkot. Figure III-25: Flood-Prone Community Source: base photo - Google Microclimate and Temperature Management 166. As discussed above, increased temperatures will become a reality and felt strongly in urban areas. Microclimates develop with the combination of hard surfaces, reflective buildings, vehicle and building heat emissions, lack of shade and lack of urban green. Figure III-27 clearly shows the lack of vegetation within urban Sialkot. Improving Sialkot’s green environment will make major contribution to enhancing the city’s livability. Page 108 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Figure III-26: Indicative Flood-Prone Areas Page 109 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Figure III-27: Sialkot Vegetation Coverage Page 110 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Summary of Diagnostics 167. The main issues, opportunities and constraints confronting Sialkot as it desire’s to develop its future in a more sustainable and resilient manner can best be captured by analyzing inputs received from a cross-section of residents in Sialkot: public sector, private sector and NGO. A dynamic, participatory Workshop held in Sialkot during preparation of the RUA highlighted: Municipal (TMA) institutional capacity to manage a prosperous, safe and healthy city needs to be strengthened. Urban sprawl must be contained. Developments need to happen in accordance with plans and transparent approvals. Water and power services need to provide 24/7 services. Better management or roads is required to relieve congestion. Industrial and domestic pollution of waterways, ground water and the general urban environment must be eliminated. New technologies and locally trained technicians are required to retain Sialkot’s competitive advantage. Sialkot needs a clear vision to guide development of its future. Figure III-28 captures all the comments received during a key multi-sector Stakeholder Workshop. Page 111 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter III Rapid Urban Assessment Figure III-28: Sialkot Diagnosis Page 112 REG-8556 Final Report: Sialkot, Pakistan Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study CHAPTER IV Climate Risk and Vulnerability Assessment (CRVA) April 2016 This Consultant’s Report does not necessarily reflect the views of ADB or the CDIA or the Government concerned, and ADB, CDIA and the Government cannot be held liable for its contents. All the views expressed herein may not be incorporated into the proposed project’s design Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter IV Climate Risk and Vulnerability Assessment Introduction 1. The Punjab Integrated Cities Improvement Investment Program (PICIIP) is an initiative of the Asian Development Bank (ADB), which aims at improving the quality of life of the residents living via improved quality of urban services available to the residents of selected cities of Punjab (city populations between 250,000 and 1,000,000) in Pakistan. One important component of PICIIP is the urban infrastructure development. The objective of CRVA is to carry out climate change impact assessment to serve the broad PICIIP objectives. This report summarizes the CRVA findings for the city of Sialkot. The Sialkot urban population is expected to be double by the middle of this century. The lag-behind urban infrastructure and weak capacity in integrated urban planning and poor response mechanisms have made Sialkot in high risk to future enhanced climate hazards. Climate change will likely exacerbate the climate risks. The public infrastructure system is the foundation for a city’s socio-economic activities. However, climate risks threaten the normal operation, or even cause substantial damage to the infrastructure system, particularly for systems that have already been outdated or poorly maintained. One of the primary objectives of the PICIIP is the design and construction of climate change resilient infrastructure. The purpose of the CRVA assignment is characterizing and quantifying the projected impacts and associated risks from climate change on Punjab’s intermediate cities and on important urban service delivery sectors, in order to assist the efforts of PICIIP in promoting climate resilience of its investment projects. 2. A top-down approach was adopted in the impact assessment. Based on the IPCC AR5 GCM outputs and historical observation, quantitative climate scenario projections and their associated uncertainty for the key climate variables were generated. From such quantitative and other relevant information, it is possible to identify adaptation options that could enhance the resilience of the climate sensitive project components of PICIIP at design and construction. This study conducted a sector-by-sector assessment of climate change impact on city energy system, water resource, solid waste management, human health and transport system. Several adaptation options are discussed based on the impact assessment and other relevant information. Cost-benefit analysis (CBA) of the flood protection was carried out. It was found that the adaptation together with upgrading the outdated flood protection system will bring in substantial net benefit to Sialkot by reducing the flood damage. Cost-benefit analysis could be applied to evaluate other adaptations when supporting data is available. 3. Sialkot is Pakistan's 12th most populous city. The latitude of the urban center is 32.50°N and the longitude is 74.53°E. The estimated total population of 2015 is about 596,000. Sialkot is well known for its sports equipment and surgical instruments manufacturing industry. It is Pakistan's second largest source of foreign exchange earnings after Karachi, through its exports and remittances from the overseas manpower. 4. Sialkot features a humid subtropical climate, with annual average precipitation around 1000 mm. The precipitation is characterized by strong seasonality, with the rainfall of monsoon season in July and August accounting for more than 50% of the annual total. The annual average daily temperature is 23C. Sialkot is traversed by three seasonal streams, comprising Aik Nullah, to the south of the city, Bhaid Nullah, between the Cantonment and the rest of the city, and Pahlu Nullah, to the north of the Cantonment. Urban flooding occurs frequently during monsoon because of the outburst flood from the three nullahs, particularly Bhaid Nullah. The inadequate storm and sewer system within city worsens the flood at the urban area. 5. The city sits over abundant shallow and deep groundwater aquifers that benefit from the Chenab River flows to the northwest, and the Marala-Ravi Link Canals flow to the west. The Page 115 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter IV Climate Risk and Vulnerability Assessment groundwater is used and extracted via wells by both the city water supply system and inhabitants for their water supplies. The water is pumped directly from tube wells to supply pipes. The aquifer is recharged from the Chenab River, which is located some 20 km northwest of the city center and from the water channels and bodies within the city. The water channels were originally seasonal water courses but now carry wastewater from the city throughout the year. Local water bodies are heavily polluted. 6. Sialkot wastewater system is served through a combination of sewers that are open and covered drains. The sewers are in poor condition and blocked in many places. The main system, servicing the center of the city and the area to the west, discharges to a diameter trunk sewer. Three pumps at various locations lift the wastewater into the Bhaid Nullah. The historic core of the city is served by open drains that convey wastewater to the Aik and Bhaid Nullahs. The roadside drains along main roads are used as storm drains, but it actually carries both storm and foul flows. 7. Sialkot currently generates about 287 tons of municipal solid waste daily, or about 104,851 tons/year, but only half of the solid waste enters the municipal waste system, leaving another half without waste collection. Practically all municipal waste is burned, dumped or buried illicitly on vacant land throughout the city, causing significant environmental damage and potential health hazards. Due to its population growth and increases in its economic activity, the solid waste daily generation is destined to accelerate to about 195,000 tons/year by 2020, and then to about 300,000 tons/year by 2030. Cumulatively, from 2010 to 2030, Sialkot will generate about 4.3 million tons of municipal waste in addition to a significant quantity of hazardous industrial and medical waste. As it is, the current municipal system will collect progressively less and less of the total percentage of municipal waste; thus forcing households, commercial and institutional establishments to handle their own waste disposal. Methodology 8. The construction of a climate change scenario involves the development of the baseline climate condition and the future climate projections. The future climate projection is subject to considerable uncertainty. The impact adaptation criteria by which decisions are assessed must take careful account of the degree of uncertainty, the longtime horizons and the range of possible outcomes. One important aspect in CRVA is to comprehend such an uncertainty range in decision-making and policy planning process. A combination of different Representative Concentration Pathways (RCPs) and climate sensitivities could be used to characterize the future climate change scenario as well as associated uncertainty range (Table IV-1). To account for the uncertainty of the difference between GCM simulations for given regions or locations, a pattern scaling method was adopted and applied. Table IV-1: Three climate projections and their input conditions represent the uncertainty ranges Climate projection Representative Concentration Pathways Climate sensitivity Mid scenario RCP6.0 Mid Low scenario RCP4.5 Low High scenario RCP8.5 High 9. Site specific climate change scenarios with finer temporal scale are required for impact assessment at city scale. The site-specific temperature change scenario was constructed by perturbing the station observed daily data using the normalized GCM monthly pattern value for the GCM grid where the climate station is located. Pattern scaling, together with the general Page 116 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter IV Climate Risk and Vulnerability Assessment extreme value (GEV) distribution function, was also used for scenario generation for site-specific extreme rainfall analysis. 10. For a target project component, it is also quite possible that a range of adaptation options could be identified. Though the effects of engineering based adaptation options could be easily accounted, it is generally difficult to quantify the effects of non-engineering ‘soft’ adaptation options, particularly when they are combined with other adaptation options. Nevertheless, it is commonly agreed that the ‘soft’ options could provide equally efficient but cost effectively adaptation as the ‘hard’ options, so that requires similar attention in adaptation identifying. 11. The economic evaluation is required to prioritize the adaptation options. Economic justification must be an integral part of urban development plans, evaluations and decisions for the implementation of structural and non-structural measures. All adaptation options except few require continuous actions such as maintenance and repair of engineering structures. The key of the sustainability of an adaptation is hence relying on the continuous buy-in of its stakeholders. It is then important that the cost and benefit of the adaptation results are equally shared. Therefore, economic evaluation is firstly needed to ensure that a planned adaptation option is indeed reaches the intended beneficiaries. Secondly the economic evaluation determines economic feasibilities, which in turn provides the basis for efficiently distributing costs and benefits to different users and project purposes. 12. The cost-benefit analysis (CBA) is an effective tool for organizing the pros and cons of any planning project, especially for long-term capital-intensive urban development projects. The CBA, if properly conducted, will identify the winners and losers from a public project because it includes estimates of social and environmental gains and losses. Climate Change Scenarios 13. Temperature and precipitation are the two key climate variables for CRVA. The annual mean rainfall is projected to increase for Sialkot. By mid of this century, the annual mean rainfall is likely to increase by 4.8% with uncertainty range of 3.7 to 10.5%; the annual average mean temperature is likely to increase by 0.8C with uncertainty range of 0.6 to 1.8C. In terms of temporal pattern change inside a year, the temperature increase is likely to be consistent and unified. In the contrast, the rainfall increase for the wet months of July and August is much more pronounced than the increase of the rest months. Some dry months are projected to have decreased rainfall, including the January, December. This indicates an enhanced flood risk during the monsoon season on the one hand and an increased drought risk on the other. Climate Change and City Development 14. The climate change impact assessment was conducted for sector by sector that is relevant to PICIIP, i.e., energy, water, solid waste, transport and human health. Although the assessment was carried out for each sector separately, it should be noted that impact consequences are often cross sectors. For example, flood not only causes damage to housing and transport system, but also is highly related to human health issues through the link with vector and water borne diseases. Thus climate change impact on one sector will most likely have cross sector consequences. Therefore, any adaptation measure will possibly lead to shared benefit by multiple sectors too. Page 117 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan A. Chapter IV Climate Risk and Vulnerability Assessment Climate Change and City Energy Systems 15. Climate change can impact on both energy supply and demand. Without considering climate change, the electricity demand will increase ca. 81% for Sialkot by 2030. The climate change requires a further demand increase by 0.7 to 2.0%. With regards to energy supply, climate change will impact on hydroelectricity generation through its influence on the river discharge (see next section). It was reported that a 1% reduction in stream flow can reduce electricity output by roughly 3% (Laghari, 2013). Generation rates will be high in the spring but lower in the summer, when energy is most needed for cooling. Furthermore, careful attention should be paid to the impact of hydropower sites to the regional environment and ecosystems. B. Climate Change and Water 16. Climate change is likely altering the regional hydrological cycle, hence has profound impact on the water scarcity and floods in Pakistan, which will bring in additional challenges in the current already complex water resources management task. The current water demand of Sialkot is 19 Millions of Gallons per Day (MGD) (71,923 m3/day). Population growth will dominate the future water demand. However, the economic development and temperature increase have additional effects on water demand. Table IV-2 lists the results of water demand change considering both the population size and the temperature changes. By 2035 the population growth will lead to water demand increase by 57% without considering the climate change. Further 5 to 13% more water may be needed by 2035 due to the temperature increase (midrange projection is about further 6% increase from the baseline). 17. Two factors affect the water supply: the available water resources and the supply systems. In terms of water resources, the water supply of Sialkot relies completely on groundwater. Sialkot is situated in the Upper Rechna Doab bounded by the Ravi and Chenab rivers. Three seasonal streams traverse the city: Aik Nullah to the south, Bhaid Nullah between the Cantonment and the city, and Pahlu Nullah to the north of the Cantonment. Water is pumped from tube-wells directly to a supply system comprising distribution pipes. The groundwater aquifer is recharged from three sources. The Chenab River is the most important recharge source for the groundwater. The climate change will likely impact on the groundwater recharge in Sialkot region through its impact on the glacial melt and then the Chenab River discharge. It has been reported that the groundwater has been exploited above its safe yield (up to 400 mm more) already and a slight water table drop has already been observed. The combined effects from the climate change impact are most likely pointing to continuing groundwater resource depletion. Table IV-2: Water demand of Sialkot: present and future projection Consumption rate 2015 demand 2035 demand projection (m3/day/person) Demand Demand with Popu2035 projection Water without climate change Popu lation Basedemand climate (x1000 m3/day) -lation projectline (x1000m change (x1000) 3 tion /day) (x1000m Low Mid High Low Mid High (x1000) 3 /day) 0.121 0.125 0.126 0.131 694 84 1090 132 136 137 143 18. Climate change will likely impact on urban water consumption from both the demand and supply. A water shortage is likely to emerge for Sialkot due to climate change impact (Table IV3). Thus adaptation options should be identified for both demand and supply sides as well. The rate of increase in domestic per capita water use could be reduced by continuing improvements in the efficiency of water use. In addition, the water use legislation and tax systems are important in the water demand control. On the supply side, to meet the future water demand, careful water Page 118 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter IV Climate Risk and Vulnerability Assessment supply infrastructure planning and management is required to maintain a safe urban water supply. 19. Efforts should also be made to maintain the groundwater levels. Artificial recharge has been experimented. With the current socio-economic setting untouched, it will be very hard for the groundwater to restore to a sustainable level. Agriculture is the sector that uses the largest amount of groundwater. Thus great effort should also be made to improve water use efficiency in agriculture production. International tested advanced water saving technologies should be studied and introduced for crop production. Table IV- 3: Gap between water demand and supply of Sialkot: baseline and projection Current Water Production (m3/day) 109777 2035 scenario Rate (m3/day/person) Gap (m3/day) Baseline Without climate Low change Mid High 0.121 0.121 0.134 0.141 0.151 -26498* 22712 36340 44289 55267 **Negative value means surplus. C. Climate Change and Flood 20. Urban flood happens because of inadequate storm and sewer system within Sialkot. Fluvid flood from Aik Nullah, Bhed Nullah and Phalku Nullah is a major calamite for Sialkot (DDMA, 2008). Sialkot has uneven land gradient, which results in small catchments and localized ponding when flood occurs. Figure IV-4 shows the flood-prone area and the main corresponding floodwater source around the Sialkot urban area. Most central city is under the threat from the heavy storm. Palkhu Nullah causes flood in the northeast, while Bhaid Nullah causes flood in the northwest of the city. The Aik Nullah caused flood in the south and southwest of the city. Page 119 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter IV Climate Risk and Vulnerability Assessment Figure IV-4: Urban flood in Sialkot: the flood area and the source of flood water (Source: Urban Unit, Government of Punjab) Climate change impact on storm induced urban flooding 21. Table IV-5 lists climate change impact on storm for Sialkot, based on the analysis of the annual maximum hourly rainfall. As shown in Table 4, the current 5-year ARI hourly rainfall is 55.81 mm. The median change projection of such an event is 60.27 mm by 2050 and 64.65 mm by 2100, which represents 8.0% and 15.8% increase in rain intensity. The uncertainty range of the projection is 6.8% to 16.3% for 2050 and 8.0% to 38.5% for 2100. For 20 year ARI hourly rainfall, the average intensity increase is 8.7% for 2050 (range from 7.0% to 17.7%) and 17.1% for 2100 (range from 8.6% to 41.2%). Besides the enhanced rain intensity, climate change impact also implies increased frequency or more frequent flood event. The current 50 year ARI (corresponding to rain intensity of 89.67mm/h) will almost become 25 year ARI event in 2050’s low scenario (rain intensity of 90.62mm/h), which implies a doubled occurrence of such an event. Page 120 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter IV Climate Risk and Vulnerability Assessment Table IV-5: Sialkot GEV results of annual maximum hourly rainfall projections Annual maximum rainfall (mm) ARI 2050 scenario 2100 scenario (year) Baseline Low Mid High Low Mid 2 36.78 39.26 39.4 42.05 39.4 42 5 55.81 59.63 60.27 64.9 60.26 64.65 10 69.91 74.76 75.77 81.89 75.75 81.48 25 84.7 90.62 92.03 99.73 92 99.16 50 89.67 95.95 97.49 105.73 97.46 105.11 100 105.86 113.34 115.31 125.3 115.27 124.51 Change percentage (%) 2 6.74 7.12 14.33 7.12 14.19 5 6.84 7.99 16.29 7.97 15.84 10 6.94 8.38 17.14 8.35 16.55 20 6.99 8.65 17.74 8.62 17.07 25 7.00 8.72 17.91 8.69 17.22 50 7.07 8.93 18.36 8.89 17.62 100 8.28 10.60 21.86 10.56 20.92 and its future High 49.66 77.27 97.88 119.6 126.91 150.84 35.02 38.45 40.01 41.20 41.53 42.49 50.50 Climate change impact on urban flooding in Sialkot from Aik Nullah. 22. In Pakistan, low and medium floods pose no immediate threat, but the exceptional high flood has potential to cause substantial damages. The limit of the type of floods by Federal Flood Commission is presented in Table IV-6. Table IV-6: The flood discharge of Aik Nullah and Palkhu Nullah corresponding to each flood class (m3/s) Name of Place Low Medium High Very High Exceptionally Nullah Flood Flood Flood Flood High Flood Aik Ura 57 255 368 453 934 and above Palkhu Wazirabad 71 88 142 708 736 and above 23. In this study, the EPA Storm Water Management Model (SWMM) was used for the rainfall – flood modeling. A Log-Pearson Type-III distribution function was applied to simulate the observed and climate change impact on the annual maximum discharge of Aik. 24. The Exceptional High Flood of Aik Nullah (934 m3/s) is almost equivalent to modeled 25 year ARI peak discharges (901 m3/s), thus the climate change impact on 25 year ARI flood is analyzed in detail. As showing in Table 6, the 25 year ARI flood intensity will likely to increase by 7.7% by 2050 according to the mid scenario projection, with uncertainty range from 4.6% to 14.8%; it will likely be further enhanced to 14.2% in 2100, with an uncertainty range from 7.7% to 34.5%. On the other hand, the model result indicates that the 25 year ARI event will become an event of 18 year ARI and 14 year ARI by 2050 and 2100 respectively, according to the mid scenario projection. That implies almost 40% and 80% more frequent Exceptional High Flood event for Sialkot. Page 121 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter IV Climate Risk and Vulnerability Assessment Adaptation 25. Based on the analysis of fluvial flood of Aik Nullah, the expected damage caused by its exceptional high flood to Sialkot could increase by 40% by 2050 and 80% by 2100. The expected damage will almost certainly higher because continuous socio-economic development during that period. Flood protection is essential to reduce the damage and, ideally, to prevent disastrous consequences. 26. For Sialkot, the engineer’s report points out that, part of the areas in south and north does not have storm drain system. For areas that covered by the urban drain, the total capacity of these drains is approximately 420000 m3/h, which is considerably inadequate, even unable to respond to baseline 2 year ARI hourly rain. At first, Sialkot requires rehabilitation of its current drain systems, such as provision of storm drains in uncovered areas and dredging of blocked river channels. Secondly, the existing system needs additional capacity to cope with high intensity storms. It is also important to introduce interceptors along the nullahs for continuity of the system as levels of water in nullahs exceeds the invert levels of disposal points of drains and sewers, city needs well planned storm water management practices. 27. Along with the city development, new flood protection infrastructures have to be introduced. This may include a new water diversion channel upstream of the urban center, new flood storages and pumping stations to lift floodwater into nullahs etc. D. Climate change and wastewater 28. Sialkot has a separate system for wastewater and storm water management. There are 28 sewers of varying sizes and two types of drains. All sewers mainly discharge to nullahs by gravity or by pumping without treatment. Sialkot has at least 264 tanneries, 244 leather garment producing units, 900 leather sports goods producing units, 57 rice husking mills and 14 flour mills in the city. These industries produce a large amount of highly polluted wastewater, so is a huge risk to the local water resources and human health. In fact, the groundwater quality of Sialkot has been continuing deteriorating. 29. Even though separated, the wastewater and storm water systems are not completely operated independently. During the flood event, the wastewater system is used for floodwater drain as well. However, the floodwater drain by the wastewater systems is much less than the storm water drain systems. Therefore, the climate change impact on the wastewater system is mainly reflected by the potential of pollution and threat of water borne diseases during floods when the wastewater system becomes overloaded, if proper climate change impact adaptation actions are not taken. Table IV-7: Discharge of Aik Nullah at Ura: with and without climate change Climate Change (m3/s) Baseline 2050 scenario 2100 scenario ARI (m3/s) Low Mid High Low Mid High 2 670 683 694 708 694 708 748 835 5 850 869 901 868 900 996 978 10 1018 1044 1099 1044 1095 1249 1249 25 1314 1350 1436 1349 1430 1652 1502 50 1580 1620 1722 1620 1714 1989 1771 100 1865 1912 2044 1911 2033 2385 2081 200 2198 2254 2419 2296 2405 2851 Change percentage (%) Page 122 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan 2 5 10 25 50 100 200 2.0 1.8 4.1 5.1 5.2 5.3 5.6 Chapter IV Climate Risk and Vulnerability Assessment 3.7 4.0 6.7 8.1 7.9 7.9 8.3 5.7 7.9 12.3 14.9 14.7 15.4 16.2 3.7 3.9 6.7 8.0 7.9 7.9 10.3 5.6 7.7 11.9 14.4 14.1 14.8 15.6 11.7 19.2 27.7 32.2 32.5 34.7 37.0 30. On general, the wastewater drain system has sufficient capacity. The biggest issue is the lack of treatment and overloading during flood events. The possible climate change impact on wastewater management is, therefore, from its impact on flood. Adaptation 31. As aforementioned, the wastewater issue is related to flood, so climate change adaptation options on flood prevention will also benefit the wastewater management. For Sialkot, interceptor should be installed along the nullahs to avoid surcharging of sewers during storm events. The size of the interceptor should be designed according to future climate change, and more importantly the socio-economic development trend, so that in the heavy flood event when overtopping inevitably happen, the wastewater should be diluted sufficiently to a safe level. To prevent the water pollution, industrial wastewater should be separated from residential flows from sewerage or to provide waste, oil and grease traps at entry points of industrial waste. A further wastewater treatment plants (WWTP) are highly recommended for both cities. Furthermore, the government wastewater discharge legislation and policy must be effectively implemented, with support of regular monitoring scheme. E. Climate change and solid waste management 32. Climate change impact on solid waste management is mainly reflected in flood impact on the disposal site location selection and disposal plant design. Flood prone areas, either present or under future climate conditions, should be avoided. The solid waste disposal location should be prevented from flood. The flood protection must be established according to the suitable facility standard, though currently there is no clear regulation of constructing flood protection in solid waste disposal in Pakistan. As a reference, the solid waste disposal regulation in China is that it must be prevented from 50 year ARI flood, and in design the volume of the leachate pond, the maximum 7 day 2050 projected rainfall should be used to verify the sufficiency of the pond capacity, in order to avoid storm caused overloading. F. Climate change and urban transportation 33. Transport systems are the lifeline for a city’s socio-economic activities. The quality of transportation planning and management is critical for the functioning of a city, and thus issues of urban climate change adaptation and mitigation require attention. Within the Pakistan intermediate cities, transport is mainly referred to land based road systems, so the climate change impact assessment is focused on the road systems in cities. In Punjab, the impact of climate change on transport is primarily from temperature and rainfall related change. High temperature places stress on road infrastructure, softens the asphalt causing traffic rutting and potentially resulting in pavement cracking. Extreme heat can also stress the steel in bridges through thermal expansion and movement of bridge joints. In comparison to temperature, the rainfall related water damage is generally more severe and difficult to manage. The intensified and more frequent flood can damage the subgrade or even completely wash away a road section; Page 123 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter IV Climate Risk and Vulnerability Assessment overload drainage system resulted in flooding on roads causing more wear and tear of the road infrastructure. 34. The climate change information needs to be related to road infrastructures that are sensitive to the climate, to support the vulnerability assessment and adaptation options selection. In this context the target climate variables that affect sensitive infrastructure components include: Change in maximum temperature; Change in the heavy rainfall intensity which will affect the drainage design; and The change of 100 year ARI flood water level and 50 year ARI flood height, which are the criterion generally applied for key transport infrastructure design such as big bridges. 35. Extreme heat places stress on road infrastructures, softens the asphalt causing traffic rutting and potentially resulting in pavement cracking. The pavement temperature has a linear relationship with the air temperature, so the increase in air temperature will lead to increase of pavement temperature. The potential increase of heat wave risk in future is significant. Furthermore, transport system needs to be equipped with sufficient drain capacity for floodwater. G. Climate change and human health 36. Heat wave is a continuous stretch of persisting temperature above certain threshold for a specified time period. Heat wave is related to temperature and humidity. There were 13 heat waves during the 8 years from 2006 to 2014, with the most severe one happened in 2012, which lasted for 16 days. By 2050 and 2100, the number and length of heat wave are both projected to increase. Table IV-8 lists the assessment results. Based on the mid scenario projection, the heat wave changes from average of 1.6 times per year to 2.5 times per year, and is also longer lasting. Table IV-8: Heat wave of Sialkot: baseline and future projection Heat wave frequency (times/year) The longest heat wave period (days) 2050 scenario 2100 scenario Baseline Baseline Low Mid High Low Mid High 1.6 2.4 2.5 6 16 16 22 28 103. The second climate related health threat is vector borne disease. Mosquito-borne diseases are rapidly spreading during the last decade, threatening thousands of people due to prevailing peculiar socio-economic conditions and epidemiological situation in Pakistan. Since its first major outbreak in Pakistan during 1994–1995, dengue fever has emerged as disaster and repeatedly reported in many cities of Punjab (Lahore, Faisalabad and Sialkot) and Sind province (Karachi). Climate change impact on dengue fever is mainly reflected on vector habitat condition changes. Dengue is transmitted by several species of mosquito within the genus Aedes (Ae.). Suitable temperature and humidity is critical for mosquitos to survive and breed. The influence of temperature on the vectors can be described by four temperature criteria: the lower and upper temperature tolerance (T min and T max) and lower and upper optimum temperature (T opt low and T opt high). Certain heat accumulation is needed during warm months in a year for the vectors to complete each stage of the reproductive cycle. Rainfall provides water for breeding sites as well as required humidity, hence plays an essential role in the lifecycle of mosquito species. In Pakistan, the highest numbers of hospital admissions for suspected dengue cases are seen in September and October following the monsoon season. This timing can be attributed to increased mosquito breeding due to ambient temperature and humidity present in the preceding months. 104. Climate change will likely increase the dengue fever risk at Sialkot. From a simple analysis based on the monthly normal temperature projection, February will cross the T min threshold for Ae. aegypti and March will become optimum in terms of temperature. The climate Page 124 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter IV Climate Risk and Vulnerability Assessment change induced enhanced flood events will also in favor of the vector breeding and survive. On the other hand, May to July temperature is generally over optimum range. By 2050, climate change will likely make August not optimum for Ae. Aegypti, which may reduce dengue risk. 105. Another human health risk for Sialkot is the water-borne disease. Water pollution has become a very serious problem because of the rapid growth in population and the growth of the industrial sector. Water is unsafe for human consumption due to both bacterial and chemical contamination. The most common sources of water contamination are a result of human activity such as discharges from factories, leaky and rusty underground water pipelines, storage tanks, cross-connections between the leaking water supply lines and sewerage drainage pipelines (Haydar and Qasim, 2013), improperly treated sewage disposal, agricultural chemicals and pesticides trickling and seeping in to underground water aquifers. Climate change impact on water-borne diseases is highly related to water supply and wastewater management, which are discussed previously. 106. Climate change impact on human health is a typical crosscutting issue hence requires integrated solution. Besides human behavior change, to be able to access cool environment and sufficient clean water is the key to alleviate the heat wave effects, which is related to the energy and water issues. Similarly, vector-borne disease and water-borne disease are also closely related to energy clean water access and human behavior changes. Economic Evaluation of Adaptation Option 108. Adaptation is costly, and could be expensive sometime for those engineering based ‘hard’ options. Hence the implementation of an adaptation option must be economically justified. Based on available data, this section conducted the economic evaluation for the flood protection project as an adaptation option for the Sialkot. H. Method 109. A major decision-supporting tool commonly used for economic evaluation of projects is cost-benefit analysis (CBA). CBA is used to organize, appraise and present the economic costs and benefits, and inherent tradeoffs of projects taken by public sector authorities like local, regional and central governments and international donor institutions to increase public welfare (Kopp 1997). 110. As aforementioned, flood has been singled out to be the most severe climate hazard in Pakistan and has caused colossal economic damages to the local, regional and national economy – thousands of houses were destroyed, physical infrastructure was wrecked, and hundreds of lives were lost due to floods. The impact of flood is cross multiple sectors from transport to human health. In this study a risk-based top-down approach was used for the flood protection project evaluation. The cost includes the project investment (capital cost) while benefit is due to risk reduction because of the project, as discussed in detail by Mechler (2005). I. Cost-benefit analysis result 111. After 2014 flood, the GoPb evaluated the damage to the flood protection infrastructure and identified inescapable works to address disaster against coming floods, with a total investment of PKR 338 million for the Lahore Zone. No investment was available specifically for work on Sialkot. The Lahore Zone flood control plan, however, covers Sialkot. The Lahore Zone works were used to illustrate the economic analysis of the flood investment. Because the works covers the Lahore Zone, the benefit would not be just limited to the city of Sialkot. Thus even Page 125 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter IV Climate Risk and Vulnerability Assessment though the benefit of Sialkot was used in the following economic analysis, the total benefit will incur from other areas and will be more than used in calculation. The reconstruction and rehabilitation provide an excellent opportunity to upgrade the flood protection infrastructure to an appropriate level as well as to address the future climate change impact. The upgrading and adaptation will incur extra cost in additional to the planned investment. On the other hand, the benefit, which is the difference between damages and reduced damages, can be calculated based on the loss without upgrading/adaptation and loss reduction estimates. The loss/benefit values are in constant 2015 values, hence the net benefit represents the un-discounted value. As this value is discounted over the project lifetime it will decrease. 112. In a standard economic project appraisal, benefits and costs are discounted over time in the calculation of the net present value (NPV), benefit/cost (B/C) ratio or internal rate of return (IRR). One important issue is the selection of the discount rate, which the 12% is used in project practice following the ADB guideline. Another issue is the selection of the lifetime of a project: the longer a project can be assumed to be in existence, the higher the benefits will be, assuming that the project is still delivering benefits; and assuming that costs of its maintenance and replacement do not overtake benefits. For flood protection, a 35-year lifetime is a reasonable value, as such a flood protection system is exposed to adverse weather elements and needs to be maintained continually. 113. Discounting benefits over time and subtracting investment costs leads to the net present value. Summing net benefits over the years would thus lead to a net present value (NPV) of PKR 1097.9 million over the whole lifetime of the project. The NPV of taking adaptation measures against climate change impacts was PKR 1191.5 million over the whole lifetime of the project. Thus substantial positive returns in terms of the reduction of potential adverse disaster impacts were calculated for upgrading and adapting the current system. Efficiency calculations rendered a B/C ratio of 3.9 (PKR million of 1475.9/378) and an IRR of 30% for upgrading the system, and PKR 1191.5 million, a B/C ratio of 3.6 (PKR million of 1641.5/450) and an IRR of 25% for the adaptation measures. As mentioned, there are a number of uncertainty factors relating to data, future changes and also concerning the appropriate discount rate to use. As discussed throughout this report, there are a number of important uncertainties associated with this study: the analysis is only based on the direct damage to the public sector; the climate change projections, the estimation of construction and adaptation cost; the appropriate discount rate used. Thus, caution must be exercised when using the CBA results; the calculations can only be understood as approximations. 114. Monetary measurement, which is at the heart of CBA, is easier for projects with “hard” data (e.g., the value of avoidance of loss of physical structures) compared to less tangible benefits such as enhancement of human health, gain in productivity, and a perceived increase in the feeling of safety due to emergency plans. In order to do a more comprehensive economic evaluation, some of the following data have to be collected: 115. more meteorological and hydrological data for historical flood events; more comprehensive data of the damage information, including private sectors and indirect damage cost, etc.; more information of social effects, such as loss of life and increase in diseases after flood; data of the cost of engineering project for flood protection. J. Summary of the Economic Evaluation study 125. As discussed by Mechler (2005), there are several limitations to CBA. At first it is difficult to account for nonmarket values. Secondly it is the lack of accounting for the distribution of benefits and costs in CBA. Thirdly there is the question of discounting benefits and costs. Applying high discount rates expresses a strong preference for the present while potentially Page 126 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter IV Climate Risk and Vulnerability Assessment shifting large burdens to future generations. It is then recommended that the CBA and economic efficiency considerations should not be the sole criterion for evaluating projects or policies, but rather be part of a larger decision-making framework also respecting social, environmental, cultural and other considerations. It is then recommended, if necessary, to include uncertainty in parameter estimates into the analysis. Furthermore, we assume a linear relationship with associativity between the broad citywide damage estimation and the flood intensity in the CBA. This assumption may only hold for some simple flood protection systems but modern flood protection infrastructure is rather complex and the damage function may very likely be nonlinear. Detailed damage and its associated flood information are required to build a more accurate damage – flood relationship for economic analysis. Nevertheless, CBA is a useful tool, which has its main strength that it is an explicit and rigorous accounting framework for systematic costefficiency decision-making (Mechler, 2005). As implied by this study, even though more data may be needed for a deeper analysis, it is quite likely that substantial net benefit could potentially be acquired by modest increase of initial investment or additional adaptation input for nullahs flood protection reconstruction/rehabilitation. 126. In principle, the methods discussed in this section can be applied to evaluate other climate change adaptation options when the required observed hazard and damages data is available, hence a climate risk profile can be reasonably established. Besides the ‘hard’ engineering based adaptation measures, it is envisaged that the method can be applied to “soft” ones such as implementing capacity building and flood early warning systems, given the monetary values can be reasonably assigned to the nontangible and indirect impact effects, as well as the benefit obtained. Conclusion 127. The report was organized in a sector-by sector approach with qualitative and quantitative climate change information that is likely to be of practical benefit for city planners. The advent of inevitable climate change will likely have negative impacts on every key city sector. Climate change will lead to increase in energy demand and potentially increase GHG pollution if a shortsighted solution was sought. The water sector will heavily impact by climate change with increased water demand due to temperature increase but decreased groundwater resource as the supply due to the effects of shrink of glacier to the river discharge; increased urban flood risk, either resulted from enhance heavy storm or more frequent fluvial flood from nullahs, put urban housing and other city infrastructure and agriculture sector under threat. Cities are subject to unique health risks since larger populations and higher population density amplify the potential for negative outcomes. Climate change is likely to exacerbate existing heat wave, water-borne disease health risks and the vector-borne disease risk in Sialkot. 128. One specific reason that the intermediate cities of Punjab are most vulnerable to climate change impact is resulted from their lag-behind, inadequately planned and poorly maintained urban infrastructures. The insufficient storm drain in both cities, non-functional portable water storages, leakage in water supply systems, non-existence of wastewater and solid waste treatment etc. have all contribute to the vulnerability of the city to climate change impact. Given the financial constraints and other social limitations, effective and efficient adaptation is the only way for the cities to accomplish a sustainable and prosperous in future development. Adaptation in new infrastructure development is relative easy and straightforward: an embankment project could use the 2050 flood information to determine the design flood discharge and water height; a new road development could rely on 2100 flood projection for bridge height design and 2050 temperature in selection of the proper heat-resistant asphalt, which are just a few examples. However, adaptation on existing urban infrastructure is more difficult. It perhaps can be best achieved through stages by rehabilitation of present infrastructure at first, but keep the designation of other remedial measures for future when and where the condition becomes possible. The key of this process is that the rehabilitation and future design should be performed in a manner that integrates adaptive responses to climate change with sustainable environmental Page 127 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter IV Climate Risk and Vulnerability Assessment stewardship and minimization of the adverse effects of urbanization. Adaptation is also a crosscutting issue, which requires joint efforts from governments at various levels and dialogues between different sectors. For example, the solution of the future city water crisis may come from the reform in agriculture sector. Agriculture is the biggest groundwater consumer in Sialkot. Climate change impact and indiscriminate pumping for agriculture in the area may drop water levels to unsustainable level. Any improvement in water use efficiency in agriculture may dramatically improve the water safety in city. Put restriction on agriculture irrigation will not only help the groundwater resource conservation, but also increase the water use efficiency as whole for the local community, because the water use productivity is usually higher in other sectors than agriculture. However, a careful designed compensation mechanism must be in place to ensure the equal sharing of the cost as well as benefit for such an adaptation implementation. 129. In order to make the best use of the limited resources, the economic evaluation of an adaptation is often required. In this study, we present a method for Sialkot flood protection systems upgrading and adaptation implementing evaluation based on the cost-benefit analysis. From the available flood damage data and the future climate change scenarios, the preliminary result indicated that positive outcomes are almost guaranteed for proper flood protection system upgrading and climate change impact adaptation measures implementing. In principle, the method can be applied to other adaptation options evaluation, either structural or non-structural, as long as monetary values can be assigned to the damages due to climate change impact and benefit gained from the adaptation actions. 130. Cities are also generally the biggest GHG emitters, hence is also responsible for cutting back GHG to mitigate climate change. Because of a city’s natural setting, its urban form and built environments are relatively static factors, but they are subject to future modification through urban planning and management. It is in this planning and management, new concept and advanced technologies should be taken on board. Future cities should thrive on low-carbon society and low-carbon communities with green construction materials, easy access public transport system, renewable energy and sustainable ecosystems. Cities under PICIIP have the good opportunity not only being able to access necessary funds for long-waited urban infrastructure improvement, but also to readjust the ways of city’s life so that economic development and sustainable management can be combined. 131. This report is based on the best available information and research results up to this writing. However, climate change impact, being multi-sectorial and multi-faceted issue, requires in-depth data/information on different meteorological, scientific, social and institutional aspects. There is limited scientific data and information available with regards to precipitation, temperature and other associated aspects including river flows, economic damages etc. More efforts should be made to collect and analyze the relevant data to support CRVA and subsequently the sustainable city development for the PICIIP cities in the future. Page 128 REG-8556 Final Report: Sialkot, Pakistan Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study CHAPTER V Integrated City Development Strategy (ICDS) April 2016 This Consultant’s Report does not necessarily reflect the views of ADB or the CDIA or the Government concerned, and ADB, CDIA and the Government cannot be held liable for its contents. All the views expressed herein may not be incorporated into the proposed project’s design Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Introduction 1. The Governments of Pakistan and Punjab recognize the importance of well-developed urban centers for the future social and economic health of the nation. A number of forwardlooking policies are in place guiding urban growth, and the Government of Punjab (Gob) must now put those into practice. Intermediate cities are considered to be of particular importance. The introduction of an Integrated City Development Strategy (ICDS) approach as a framework for urban planning, implementation and management is a first step. GoPb, through the Department of Planning and Development and the Urban Unit is preparing the first two of these for the cities of Sialkot and Sahiwal. Furthermore, GoPb recognizes the need to incorporate measures to strengthen climate change resilience into all aspects of urban development, and is preparing a parallel Climate Risk and Vulnerability Assessment (CRVA). Both the ICDS and CRVA provide integrated guidance to an initial series of proposed infrastructure investments in the two cities supported by a Pre-Feasibility Study (PFS). This City Development Concepts and Strategies for Sialkot is the third phase of the ICDS and was finalized during January 2016 following completion of the Inception Report, Rapid Urban Assessment (RUA) and Draft ICDS Report. 2. Punjab’s background urban situation is outlined in Chapters I and II along with the overall goals and objectives of the Program. Figure 0-1: Sialkot Location Objectives of an Integrated City Development Strategy (ICDS) 3. An Integrated City Development Strategy (ICDS) provides the short, medium and long-term umbrella frameworks for social economic and climate-resilient city development, while promoting the concept of cities that are competitive, green, inclusive and livable. More specifically, the ICDS, through a participatory process, begins with the city’s “vision” and establishes the integrated, strategic framework and prioritized actions and investments, both hard and soft, required to achieve that vision. Policy Context 4. The City Development Concepts and Strategies are prepared within the context of a number of higher-level Government policies and guided by ADB and CDIA development policies as presented in Chapter I. Approach and Methodology - City Development Concepts and Strategies 5. Preparation of the City Development Concepts and Strategies continue to build on the participatory stakeholder process initiated during the Inception and RUA stages with addition participation sessions held with residents, TMA and Cantonment officials. Inputs were sought from a wide range of interest groups, fieldwork was continued, and more examples of global best practices woven in with appropriate adaptations for the Punjab context. Page 131 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Urban Development Principles & Concepts 6. This Chapter presents a series of urban best practices and principles applicable to all cities in Punjab and Pakistan. Then at a more specific level, it presents a series of Sector Development Strategies applicable to both Sialkot and Sahiwal. These are the “building blocks” for preparation of the overall City Development Strategies. The Sector Development Strategies are designed to be applicable to upgrading the existing city; incorporating and formalizing surrounding peri-urban areas, and planning new expansion areas. A. Urban Development Best Practices & Principles 7. Preparation of this Urban Development Strategy is guided by a series of Global Best Practices, internationally applied Urban Development Principles, a series of typical urban development processes and appropriate development concepts for the Punjab context. 8. A number of guiding "Best Practices" are currently accepted worldwide as fundamental to successful and resilient urban development. These apply equally to the urban centers of Punjab as they strive to achieve their visions of healthy, competitive, inclusive, livable and resilient. Figure V-1 illustrates some components of a successful city. Figure V-1: Successful Cities Source: HABICO 9. Application of the following Guiding Principles will further ensure that Punjab’s cities achieve their vision. These may also serve as monitoring and evaluation references to Page 132 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy check that individual planning and development proposals are supportive of individual city’s goals. Cities must be "inclusive" by making appropriate provision for all socio-economic groups. Plan preparation must be consultative and participatory involving a full range of stakeholders. Plan preparation must integrate planning and development needs across all levels of government, civil society and the private sector. Plan preparation must integrate all sectors: social, cultural, economic, environmental, institutional, financial and physical (land, infrastructure, building). Planning proposals must be locally appropriate, acceptable, implementable and affordable. Planning proposals must recognize the needs of the full spectrum of socio-economic groups. Planning proposals must provide for the needs of the full range of both formal and informal economic sectors. Planning proposals must encompass consideration of environment, gender, sustainability and resilience. There must be a balance between development and nature to protect the health of all. There must be a balance between heritage and development; Development must provide convenient access for all to a full range of economic opportunities and social amenities; Planning proposals must recognize that a city needs a “heart and soul" in addition to roads, pipes and buildings. Planning proposals should build on the good to take full advantage of existing strengths. Maximum use should be made of existing (or rehabilitated) infrastructure in existing built-up areas before new land is developed. i.e. urban sprawl should be minimized; Development must be strictly managed in all parts of the Plan Area to eliminate inefficient land use, destructive invasion and ad hoc expansion; Elements of a city must be integrated so that the goals of one sector support the goals of another. 10. Another set of Principles to be considered that focus more specifically on sustainable and resilient urban development include: 65 Sustainability (Resilience): committing to environmental management; Accessibility: facilitating ease of movement; Diversity: maintaining variety and choice for all; Open Space: maintaining natural systems to make cities green; Compatibility: maintaining harmony and balance; Incentives: to renew and redevelop declining areas; Adaptability: able to accommodate change; Density: design compact cities with appropriate transit; Identity: create and preserve a unique sense of space. B. Sustainability and Resilience 11. Pakistan and Punjab are particularly concerned with developing strongly resilient cities to address both climate change and economic impacts. This is also one of three main points of ADB’s Urban Operational Plan 2012-2020. One set of resilience/sustainability goals applying not only to cities, but nations as a whole is illustrated in Figure V-2.66 65 66 "City Building", Kriken, John Lund, 2010 Urban Gateway Page 133 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy 12. The UN describes 4 Pillars of Sustainable Cities67 (Figure V-3), all of which have a direct application to the future of Sialkot and Sahiwal, and the Development Strategies prepared to support them. Figure V-2: Sustainable Development Goals 67 UN/DESA, Development Policy and Analysis Division Page 134 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Figure V-3: UN Pillars of Sustainable Cities C. Urban Development Form & Processes 13. All urbanizing areas grow in two fundamental ways: densification and expansion. Sustainable cities grow through a managed combination. Within these two broad categories are a number of more specific development processes influencing growth and the form of the city. The following describes examples of common development processes that will be found in various combinations and proportions in all Growth Strategies. Figure V-4. Figure V-4: Urban Growth Processes Page 135 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy The Drivers 14. Urban areas grow as a result of social and economic demands driven by formal/informal private sector interests, desirably with public sector support. The benefits of close proximity and collective synergies are what allow cities to exist and thrive. Trying to keep a balance between public and private initiatives is the underlying key to efficient, sustainable urban management, and will clearly be seen as an underlying theme throughout this document. Upgrading and Rehabilitation 15. One of the key principles of sustainable urban economics is to make maximum use of existing investments in infrastructure and serviced lands. This mandates that already serviced properties be put to best use in order to justify the costs of infrastructure and create the capacity to pay property taxes and service fees - assuming the required municipal management practices are in place. Large portions of built up and previously well-serviced areas in both of the Project's urban centers have been allowed to decline through failure to adequately invest in infrastructure management and maintenance, or development controls. Along with service decline comes a decline in the quality of development on the adjacent properties with accompanying challenges to the overall health, safety and economic well-being of residents. 16. In general, upgrading and rehabilitation is the most cost-effective way of improving urban social, economic, physical and environmental conditions. However, for many under-resourced local and provincial government agencies, and for many funding agencies, rehabilitation is considered too complex to coordinate and not politically attractive enough to be a priority. New, easier, more visible, but typically more expensive ‘green field’ developments are chosen instead. Redevelopment and Regeneration 17. Redevelopment may apply to individual property improvements, i.e. buildings, or to whole sections of a city including infrastructure, public spaces and buildings. In many situations throughout the Project's urban centers poorly constructed, dilapidated, under-utilized, incomplete or abandoned structures occupy otherwise well-serviced and potentially productive sites. These structures represent poor use of infrastructure investments, may be health or safety hazards, reduce the vitality of a community and are generally an impediment to efficient and sustainable urban growth. There are numerous reasons for the abundant number of these structures including limited owner resources, limited access to development finance, weak land management and development control, and lack of property tax motivation. However, putting in place mechanisms to encourage the redevelopment of underutilized sites either for their original purpose or something more appropriate in current conditions is essential to affordable and sustainable urban development. The more holistic regeneration of sections of the city will enhance city revenue potential and improve residents’ quality of life. Infill 18. Returning to the fundamental principle that economically efficient urban development must make maximum use of existing infrastructure investments, it is imperative that serviced urban lands be put to the most productive use. Many sites sit vacant in all parts of all the Project's urban centers. The reasons are varied and include traditional cultural values. 19. Urban areas cannot afford to support empty land while forcing new developments to spread outwards with the associated infrastructure costs, inconvenience and environmental impacts. An overview look at both Sialkot and Sahiwal (without detailed calculation) suggest that much of projected urban population growth in the two over the next 15-20 years could quite easily be accommodated within the current built-up boundaries if vacant or underdeveloped lands were fully utilized. Page 136 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Densification and Floor Area Ratio (FAR) 20. Densification simply refers to maximizing the use of existing land and infrastructure by increasing the resident or working population in a given area. This inevitably means more building and vertical building, and is tied to the infill, redevelopment and regeneration methods discussed above. The economics of densification are based on making the best and maximum use of a given piece of land and its supporting infrastructure. Densification is controlled at a planning level through allowable FAR, which also limits building heights. A FAR of 1.0 on a site of 1,000m2 allows construction of a total floor area of 1,000m2, which may be divided, over a number of floors depending on height restrictions. Allowable FAR obviously affects the value of the land as it controls an investor’s potential return. Increasing allowable FAR is a tool to promote urban density, increase property values, investor returns and potential tax revenue. Properly managed densification also contributes to the viability and vitality of urban life, infrastructure, services and other commercial activities. Restrictions of FAR lead to sprawl as development must go out rather than up. FARs in Punjab cities are currently very low and vertical living is not yet part of the culture, but a review of current policies is needed. Expansion 21. Regardless of the amount of rehabilitation and infilling, there will always be legitimate requirements for some amount of urban expansion. At some point population growth will exceed the amount of developable land within the current built-up area, or new opportunities not anticipated in previous planning and appropriate for expansion lands will emerge. Typically, expansion should either be contiguous with existing built-up areas, infrastructure and services for economic sustainability, minimized new transportation needs, etc. or clearly defined and well planned satellite development. Random sprawl must be avoided. Long-term planning for urban development must take this into account by exerting some level of control over a broad adjacent ‘Planning Area’ to ensure that ad hoc development does not preclude orderly expansion and economic servicing when the need arises. The current situation in both Sialkot and Sahiwal is one of ad hoc sprawl, which is going to present difficulties for future managed, competitive and resilient growth. Satellite 22. Satellite development refers to going outside of an existing built-up urban area, skipping over an area of undeveloped or underdeveloped land, and establishing a new development node. This may be functionally specific as in the development of an industrial satellite, or it may take the form of a ‘New Town’ comprising the full range of social and economic amenities required by the new local population. The concept of "satellite" developments is sometimes perceived as a solution to the problems of existing built-up areas and the complexities of trying to rehabilitate them: ignore past mistakes or inefficiencies and attempt to start over again. However, it is typically far more economically viable to rehabilitate than it is to start over again. 23. The urban centers of Punjab are already seriously lacking in municipal resources to maintain existing infrastructure and services. Developing a new satellite means full new investment in complete infrastructure, housing, and social and economic amenities - something that Punjab is ill prepared to afford at the moment. However, new capital expenditures and their related large-scale contract opportunities are typically, and unfortunately, more attractive to decision makers than rehabilitation and maintenance expenditures. In other instances, there may be a particular economic opportunity that lies outside of the main urban area and development of a supporting satellite makes sense. This is certainly the case with desired industrial development and improvements in both Sialkot and Sahiwal. These are discussed under their respective Development Strategies. Page 137 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Consolidation 24. This term applies to the combination of upgrading, rehabilitation, infilling and redevelopment. Collectively it is typically the most socially, economically and environmentally viable first approach to addressing the needs of an urban area. Consequently, consolidation features prominently in the Cities Development Concepts and Strategies. D. Two Elements of Urban Development 25. Urban development includes the two elements of "software" and "hardware" which must be carefully integrated. Software 26. Software - refers to the institutional components: governance at all levels, management, administration, political will, legal, regulatory, and community involvement. These are the most important but difficult components of sustainable and resilient urban development to establish efficiently and maintain. Consequently, they are often the most ignored and the most easily abused. Hardware 27. Hardware - includes the physical components such as roads, water supply, sanitation systems, power supply, drainage channels and buildings. These are essential capital expenditure items, the most common requests and usually the focus of urban development. These cost a lot and require constant management and maintenance to protect the investments and ensure continued benefit to the community. These are also the easy parts and the ones most politically attractive. 28. The Development Strategies presented here illustrate more of the hardware, but stress the fact that without fully established, institutionalized, trained, dedicated and adequately resourced institutional components, the hardware elements will fail to deliver the desired social and economic benefits. E. Urban Development Components 29. Figure III-2 in Chapter I above illustrates the major integrated components comprising a city. To develop a resilient, competitive and inclusive city all must be developed and mutually support one another. The “glue” to hold these together is institutional capacity and political will, while the process is based on participation. Strategies for developing and integrating these sectors are presented in Chapter V. F. Urban Development Project Cycle 30. Every project or program, including those proposed by PICIIP, requires attention to the 3 stages of Plan, Implement and Manage. Figure V-6. The “Manage” stage includes ongoing monitoring and evaluation, which identifies beneficial modifications and puts the process back into the Plan stage for improvement before continuing to implement. Too many urban projects are considered and funded only through the first two stages. The result is a rapid depreciation of capital assets through lack of maintenance, and/or continuation of projects/programs that are not being successful. Resilience, inclusiveness and competitiveness are threatened. Adequate Page 138 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy attention, resources and political will are essential for all stages. As stressed throughout, institutional strength and institutionalization of processes is the key. The next section discusses Urban Management. Figure V-6: Urban Project Cycle G. Urban Planning, Institutions & Management 31. The urban institutional structures, capacities and processes, as stressed throughout the PICIIP, are the keys to successful cities. This Chapter reviews the current Institutional Structure identifying issues and opportunities; discusses “governance” at both formal and informal levels; pays specific attention to Land Management recognizing that land is the foundation for urban development; and presents some suggested revised structures for institutionalizing urban management consistent with the proposed paradigm shift to an Integrated City Development Strategic approach. H. Governance 32. Governance of a city happens at a range of levels, formal and informal (Figure V-7). All must be considered if the city is going to respond inclusively to its full set of needs. The stress on “participation” during the planning and development process is a reflection of this. Page 139 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan I. Institutional Development – A Tool to Gain Competitive Advantage Chapter V Integrated City Development Strategy Figure V-7: Urban Structure & Governance 33. The institutional situation is directly linked with City Competitiveness and ‘ease of doing business’. 34. Investors desire a location with a clear, transparent, consistent, predictable, regulatory and approvals environment. That currently does not exist in Punjab’s cities. There is also a need to tie functioning Institutions to sustainable urban management: full and sustainable tax and user fee collection, budgets based on reality and actually used/managed as planned – that would set the base for both city and private sector growth. 35. It is therefore important to address the issue of institutionalizing the ICDS and finding a ‘home’ to entrench the ICDS into the province’s and cities’ planning/ development processes. Efficient integrated planning and development has not been occurring and the CDS is suggesting “go forward” improvements. These will take place within existing (or revised) legislative instruments including: Local Government Ordinance - 2001 36. Past performance of TMAs across the country has not been satisfactory. Headed by an elected Nazim (presently appointed Administrators in absence of elected House), under whom are a Tehsil Municipal Officer, and four Tehsil Officers: an Engineer, Urban Planner, Finance Officer and Regulations Officer 68 , and the staff below them. The existing, typical city TMA Organization Chart is presented in a simplified form in Chapter I (Figure III-15) and illustrates four departments that tend to work in isolation with little interaction or coordination. In the present set-up, there is no centralized Planning & Coordination Department, nor any monitoring and evaluation system to support a paradigm shift to Integrated Strategic Planning. 37. Many of the provincial functions have been devolved to local level. However, a crucial deficiency is the lack of capacity of TMAs to carry out these functions. The Government is reverting back to Pre-2001 Local Government System under Local Government Ordinance 2013, which is closer to Local Government Ordinance of 1979. Punjab Local Government Act 2013 38. The Provincial Government intends to establish an elected local government system to devolve political, administrative and financial responsibility and authority to the elected representatives of the local governments. This in turn should promote good governance, effective delivery of services and transparent decision-making through institutionalized participation of the 68 Their official designations in the same order are Tehsil Officer Infrastructure, Planning & Coordination, Finance and Regulations. Page 140 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy people at local level; and, to deal with ancillary matters. The municipal institutions under the Act have not yet been established and the old system continues. 39. The ‘municipal services’ to be provided under this act include urban planning and development control, all intra-city infrastructure networks, fire-fighting, roads, bridges and pedestrian ways. Parks and public green spaces are also municipal responsibilities. 40. Districts are divided into urban area and rural areas in the following categories: Metropolitan Corporation Municipal Corporation (Population more than 500,000)69 Municipal Committee (Population 30,000 to 500,000) District Council for the rural area of a District 41. Some functions may be further devolved to Union Councils for improved and efficient service delivery to the citizens. Similarly, a local government may assign any of its functions to a public or private organization or enter into public-private partnership for efficient performance of any of its functions. 42. Of particular importance to the adoption and implementation of the strategic CDS approach to city management is the need to formally and consistently coordinate plans between the various levels. 43. Detailed responsibilities of the various local bodies are contained in the Local Government Act 2013 and need not be repeated here. A summary of their potential roles, responsibilities, and integration into the ICDS process is presented in Table V-8. Responsibilities in the structure of local bodies under the Local Government Act 2013 is discussed below: Table V-8: Municipal Governance & the ICDS Approach Union Councils Relation to ICDS Municipal Committees Relation to ICDS Community ICDS Process mobilization for IEC Unit maintenance of UC level Infrastructure. Prepare spatial plans for the local government, ICDS Process – Approve spatial ICDS Process – Land use cell plans, master Physical plans, zoning, Planning Unit land use plans tree plantation & landscaping execute and manage development plans; ICDS Process – environment Planning & control, Development environment, Cell ICDS Process Environmental Management Unit. ICDS Process – urban design, Development urban renewal Control Unit ICDS Process – Physical Planning Unit ICDS Process Environmental Management Unit. Prevention/rem ICDS Process – exercise land oval of Development use and zoning encroachments Control Unit. control provide and maintain rural water supply/sources of drinking water in coordination 69 ICDS ProcessInfrastructure Services Cell Municipal Corporations Provide/maintai ICDS Process – ecological n public open Physical balances; spaces, Planning Cell graveyards, public gardens and playgrounds; Relation to ICDS Environmental Management Unit. At divisional headquarter, an urban area having a population less than five hundred thousand to be a Municipal Corporation, and an urban area having a population less than thirty thousand to be a Municipal Committee. Page 141 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Union Councils Chapter V Integrated City Development Strategy Relation to ICDS Municipal Committees Relation to ICDS Municipal Corporations Relation to ICDS Arrange for registration of births, deaths, marriages and divorces ICDS Process Social services for public health and welfare. enforce all municipal laws, rules and byelaws regulating its functioning; ICDS Process – implement rules ICDS Process – Magistrate, and bye-laws Physical Legal aspects. governing land Planning Unit use, housing, markets, zoning, support relief measures in the event of emergencies/ natural calamities. ICDS Process Social services for public health and welfare. regulate affixing Development of sign-boards Control Unit and advertisements; identify deficiencies in delivery of services ICDS Process – provide, Infrastructure manage, Services Cell. operate, maintain and improve the municipal infrastructure and services with community organizations, Entire City Administration Execute ICDS Process – development IEC Unit works in the prescribed manner; and maintain such statistics and data as may be prescribed and disseminate information on matters of public interest. prepare budget, approve taxes and fees; manage properties, assets financial statements and present them for internal and external audit in the manner as may be prescribed; Planning & Development Unit, Finance & Taxation ICDS Process – prevent and ICDS Process – Infrastructure remove Development Services Cell encroachments; Control Unit. regulate affixing of sign-boards and advertisement firefighting; parks, play grounds, open spaces and arboriculture; slaughterhouse s; ICDS Process – provide, Physical manage, Planning Cell. operate, maintain and improve the municipal infrastructure and services, ICDS Process – Infrastructure Services Cell prevent and remove encroachments ICDS Process – environmental Development control, urban Control Cell design and urban renewal programs; ICDS Process Environmental Management Unit. prepare budget and long term municipal development programs ICDS Process – Planning & Development Cell ICDS Process Environmental Management Unit. maintain a comprehensive ICDS Process GIS Section conserve historical and cultural assets; undertake landscape, Page 142 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Union Councils Relation to ICDS Chapter V Integrated City Development Strategy Municipal Committees Relation to ICDS Municipal Corporations Relation to ICDS data base and information system under Physical Planning Cell approve taxes and fees; collect approved taxes, fees, rates, rents, tolls, charges, fines and penalties; ICDS Process – Financial management & taxation establish and maintain regional markets and commercial centers; ICDS Process – Planning & Development Cell in coordination with District Government. manage properties, assets and funds vested in the local government; ICDS Process – maintain a Financial comprehensive management & data base; taxation ICDS Process – GIS under Physical Planning Unit develop and manage schemes, including site development; ICDS Process – infrastructure Physical and public Planning Cell utilities; ICDS Process – Infrastructure Services Cell maintain municipal records and archives; ICDS Process – GIS under Physical Planning Unit conserve historical and cultural assets; ICDS Process Environmental Management Unit. assist in the provision of relief in emergencies/ natural calamities, ICDS Process Social services for public health and welfare. exercise control ICDS Process – over land-use, Physical landPlanning Unit subdivision, land development and zoning Entire City Administration prepare ICDS Process – financial Finance & statements and taxation present them for internal and external audit in the prescribed manner. Page 143 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan J. Chapter V Integrated City Development Strategy Cascaded Urban Planning The – integrated - part of ICDS also includes setting an individual city plan within the context of a hierarchy of cascading plans. Plans cannot operate in isolation, but must be informed by policies and plans at both higher and lower levels. Figure III-3 illustrates the cascading planning context within which the Sialkot and Sahiwal ICDSs and subsequent PICIIP project investment plans are set. Plans must be consistent with those above, and experience gained below must be fed back up the hierarchy to make appropriate revisions as conditions change. Failure to institutionalize the process results in the ad hoc approach to development that dominates at present. The process of preparing, operationalizing and enforcing a cascaded planning regime is a critical institutional requirement that cannot be over-emphasized for the successful achievement of PICIIP’s desired outcomes. Figure V-9: Cascaded Urban Planning K. How is ICDS Integrated and Institutionalized? 44. ICDS sits under the umbrella of two Departments: i) Department of Local Government, which is ICDS’s ‘Policy Home’, and Page 144 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan ii) Chapter V Integrated City Development Strategy Department of Planning & Development, (Urban Unit), which is ICDS’s ‘Technical Implementation Home’. The ‘Operational Home’ of ICDS is in the cities with an important need to integrate planning and development with their respective Districts (Figure V-10). Figure V-10 Integrating ICDS L. Proposed ICDS Municipal Management Structure 45. The afore mentioned process must be translated down to the District and City levels with City-level detailed suggestions for re-structuring presented in Figure V-11. 46. At present the Local Government Ordinance 2001 in force is soon to be replaced by the Local Government Ordinance of 2013. This is an opportunity to introduce further CDS-supportive amendments. 47. The Provincial Government has established three transition teams (Provincial, Divisional and District) to guide the transition of local governments to the new proposed one (Metropolitan Corporation, Municipal Corporation, Municipal Committee, District Government etc.) 48. The transition teams have representation from a full cross-section of different provincial departments. These teams will: finalize the new administration setup, finalize organizational chart for local governments, establish parameters for distribution of assets and liabilities amongst successor local governments, Page 145 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy finalize the parameters for the deployment plan for the adjustment/ distribution of existing employees in local governments, and employees of health and education department in the authorities. 49. The existing municipal management structure is not conducive to a policy driven, integrated, strategic development approach to urban development. The current structure results in ad hoc activities without the coordination vehicles in place. This is an opportune time to introduce suggested restructuring to achieve those goals while transitional plans are being made. 50. Figure III-5 illustrates a proposed municipal structure that will support a strategic and integrated planning and development approach. The necessary umbrella structure is suggested to promote integration and inclusive thinking. The proposed Planning and Development unit, something that is missing in the current structure, will have the major technical coordinating role. Three other new key units are being introduced: A Strategy and Policy Unit; a Communications unit to develop and implement a robust IEC (Information, Education and Communication) program within government agencies, key decision makers and the general public promoting participation; and an Economic Development Unit to serve as a city promotional unit as well as a one-stop-shop for interested investors. Page 146 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Figure V-11: Proposed ICDS City Management Structure Page 147 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan M. Chapter V Integrated City Development Strategy Union Councils and Mahallah Level Governance: 51. In urban areas, Union Councils comprise of Mahallah or wards. There are formal wards at Union Council level, but there can also be informal community based organizations to address local issues. These informal Mahallah level organizations are an important part of city governance. Community leaders, be they Masjid Imams, school teachers, retired soldiers etc. are important, and for many people may be more relevant and part of daily life than formal city government is. Detailed functions of the Union Council are given in the Local Government Act of 2013. N. Land Management 52. Land is the physical foundation for urban development and managing it requires consideration of a complex mix of hard and soft factors (Figure V-12). It is largely the deficiencies in institutional capacity to deal holistically with land management that has led to the root problem of urban sprawl facing both cities now. As institutional capacity building proceeds, considerable attention will be required on land as a starting point. O. Participatory Budgeting 53. Participatory budgeting is a process of democratic deliberation and decision-making, in which ordinary people decide how to allocate part of a municipal or public budget. Participatory budgeting allows citizens to identify, discuss, and prioritize public spending projects, and gives them the power to make real decisions about how money is spent. If Participatory budgeting is taken seriously and is based on mutual trust, local governments and citizens can benefit equally. It may even raise people's willingness to pay taxes. Participatory budgeting generally involves several basic steps: (1) Community members identify spending priorities and select budget delegates (2) Budget delegates develop specific spending proposals with help from experts (3) Community members vote on which proposals to fund (4) The city or institution implements the top proposals. 54. The purpose of institutional reforms under PICIIP-ICDS is to strengthen local city governments. This will be achieved through (1) enhanced and gender sensitive enabling environment for local governments and citizen participation; (2) more effective, inclusive, responsive and equitable local government decision-making and resource use and management; and (3) improved, accessible, accountable and sustainable service delivery at the local level. 55. In Local Governments there has always been a deficiency in developing, implementing and sustaining an effective planning and management system. Most of the development planning and decision-making is based on how much development funding these governments receive from the provincial government. More often than not, the annual budget allocations set the direction for development schemes without due consideration of citizen needs and priorities. At present (and in the past) resources available to the local government are not allocated as to where and how to spend. As a result, all local governments (regardless of their fiscal resources) are at loss when it comes to the development needs of the area, and funds are utilized in a manner that does not always correspond to citizen needs. This will change under an ICDS process. Page 148 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Figure V-12: Land Management Source: HABICO, Inclusive Cities, India, ADB Page 149 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan P. Chapter V Integrated City Development Strategy Participatory Budgeting and ICDS – A Policy Framework 56. The City Chairman should invite City Council members (who are also chairmen of the Union Councils falling in the city jurisdiction) to submit proposals for development initiatives for their respective UCs. These proposals should be based on discussions with residents in their respective Union Councils. The list of proposed initiatives should then be forwarded to the City for compilation before submitting to the City Council for consideration, and inclusion in the Annual Development Plan of the City. At all stages the public must be encouraged and enabled to transparently follow the process. An important part of the review and approval process will be relating proposals back to the overall direction of the ICDS to ensure they are contributing in an integrated and forward manner. Q. Sustainability & Urban Revenue Generation 57. Urban areas have significant unexploited potential to enhance their sustainability through better revenue generation. In most cases, potential sources of revenue have not been effectively tapped. In general, revenue collection needs to be more effective at the local level where the potential sources of revenue are better known. Taxpayers are also more willing to pay taxes if the utilization of their money is obvious to them, and the public entities managing such tax revenue are within their reach in terms of political supervision and control. Decentralized management of public funds creates an opportunity not only for increasing total revenue, but also for spending these funds more wisely, inclusively and effectively, including benefit to the disadvantaged groups. This, however, requires adequate systems of checks and balances to be institutionalized. 58. The current sources of revenue include property taxes, land use change/registration fees, signage & hoarding, building permits and service user charges. The main source of revenue should be property taxes. However, these are nominal at present, not applicable in rural areas and are currently politically difficult to levy at the rate required for sustainable urban growth and management. Addressing this issue is likely the key to on-going resilient and competitive growth. Contributions from other sources as listed above are not significant, but have the potential to be increased subject to political will. Property Tax is administered under the Urban Immovable Property Tax Act of 1958. However, rates and processes require an overview and updating to be more robust and reflective of the increased urban requirements. Sector Concepts & Strategies 59. A city is the composite of a series of sectors as discussed above. Each have their own physical as well as institutional needs, and each must consider integration with the others. The following presents a schematic series of Sector Strategies applicable to the typical, largely residential, UC and Mahallah in any Punjab city. Inner city business core UCs are slightly different and are discussed under the respective city strategies. The Mahallah level is not a notified planning level, but is selected for these strategies because it is the urban level that residents live in and most closely relate to. If Mahallah concepts align with people’s needs and aspirations, the resulting higher-level official plans will also. The Mahallah-level Sector Strategies also go beyond purely government responsibilities and address those aspects of urban development and management that should really be the responsibility of individuals, their communities or the private sector. Page 150 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan R. Chapter V Integrated City Development Strategy Basic Urban Structure 60. Officially, Punjab cities comprise a series of administrative Urban Council Units. However, the real life of the city takes place within the cultural norm of “Mahallah” neighborhoods. These are where people live, interact, do much of their shopping, play and possibly work. They take all sorts of physical forms but are typically centered on the mosque with some nearby commercial areas, a community hall, a school, perhaps a health facility, and in the fortunate ones, some recreation space. The Strategies developed for Sialkot and Sahiwal use the Mahallah as the building block, while knowing that they are comprised of neighbors and families, and in turn make use of UCs and Tehsils. A strong sense of “community” is the key to development, and paying attention to community-level needs is fundamental to building a resilient city (Figure V-13) Figure V-13: Conceptual UC - Mahallah Structure - The Base Page 151 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan S. Chapter V Integrated City Development Strategy Mobility (Transport) Strategy 61. The ease of movement of people and goods - mobility - is key to social and economic development. The infrastructure supporting mobility is also typically the main physical framework of a city. Inclusive and competitive cities must acknowledge and accommodate a variety of mobility/transport modes: motorized and non-motorized. Sialkot and Sahiwal are, for the most part, struggling to manage the full range of transport modes, with the motor vehicle dominating and pedestrians relegated to whatever space they can find. 62. Figure V-14 schematically illustrates an inclusive Mobility Strategy providing segregated spaces for motor vehicles, public transit, non-motorized vehicles and pedestrians in a network that provides easy inclusive access to the social and economic amenities that citizens need. Details of how this can be physically accomplished by “managing the street space” are conceptually illustrated in the next Chapter. Figure V-14: Mobility Strategy T. Green Public Space Strategy 63. Public green spaces serve a number of critical functions within a city, but are often sacrificed due to a municipal government’s inability to dedicate the resources in the face of other priority needs such as water supply. Without a strong sense of community, or in the absence of development control, public awareness and other supporting services, intended open green spaces tend to become dumping grounds or are encroached on for other purposes. However, a good network of open green spaces can serve as healthy community meeting spaces, add to the “lungs” of the city with vegetation, can play important functions in storm water management and generally contribute to a more livable city. Figure V-15 illustrates a Green Space Strategy that Page 152 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy also integrates with the Mobility Strategy. The creation and retention of public green spaces needs to start with physical planning and be valued by residents. They can also be a good PPP opportunity for private sector entities to adopt and maintain in exchange for some advertising rights. Figure V-15: Open Green Space Strategy U. Social Development Strategy 64. Social Development is the underlying reason for focusing attention on city development. All other strategies are aiming to support this. Very specifically, the Social Development Strategy is concerned with key elements of community, housing, health, education and recreation. At the physical planning and development level this first requires provision of space for the desired facilities. Mahallah Centers either need to be planned in new parts of the city or created within existing parts of the city to serve as the social hubs. The mosque is central for most. Related and nearby should be space for other Mahallah meetings, a primary school, local health facility and recreation space. The Mahallah Centers support stakeholder participation in the affairs of the city, support inclusion of all members of society, serve as both formal and informal IEC (Information, Education, Communication) centers. Figure V-16. Page 153 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy 65. Housing - safe, healthy, affordable, appropriate - is perhaps the first social need for a family and may be considered a basic human need and right. Housing and its related infrastructure typically cover 60-70% of a city’s built-up footprint and is one of a city’s major challenges. It is housing that is largely responsible for the uncontrolled sprawl that presents Sialkot and Sahiwal with their most challenging issue. Housing must be inclusive and serve a fullrange of socio-economic needs. The housing component of the Social Development Strategy calls for providing a range of densities and housing typologies to reduce sprawl, provide options, focus development around infrastructure for more efficiency, reduce travel distances and generally put cities into more sustainable and resilient positions. Higher density housing development/redevelopment is proposed around major transportation corridors and hubs, around major economic, employment centers, and at a smaller scale close to Mahallah Centers. 66. At the present time, the provision of health and education services is a District responsibility, but space must be logically provided through city-level planning. It is also suggested that basic Public Health services become part of a city’s responsibilities providing Mahallah-level health education and awareness, and perhaps special local services for children, the elderly and other vulnerable groups who are not mobile. Figure V-16: Social Development Strategy Page 154 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan V. Chapter V Integrated City Development Strategy Economic Development Strategy 67. The Mahallah-UC level Economic Development Strategy is aimed at two inter-related dimensions: 1. supporting the local everyday needs of residents, including employment and access to goods and services; and 2. promoting the city’s level of competitiveness within the province, the country and international markets. Being “competitive” revolves around creating an attractive “ease-of-doing-business” environment. The quality of that environment is determined by both the quality of physical infrastructure, land available, and the ease, efficiency, completeness and transparency of institutional elements including legal and regulatory, taxation, physical planning, development approvals, and security. Pakistan ranks 128th out of 189 surveyed countries in 201570 so individual cities are starting from a challenging position. On the positive side, of the 13 Pakistan cities surveyed, the top 3 were all in Punjab: Lahore, Faisalabad and Multan, although Sialkot ranked 11th. Sahiwal was not surveyed. City-level Economic Development Strategies are discussed in Chapter V. 68. Figure V-17 conceptually illustrates a Mahallah-level Economic Development Strategy. The guiding principle is that formal spatial and service provision must be made for both the formal and informal economic sectors. Traditional urban planning, and decision making, typically ignores the inform sector considering street vendors and hawkers as inconvenient intrusions in the city. However, the reality is that 70% of Sialkot’s and 76% of Sahiwal’s employment is in the informal sector71. Although no statistics are available, it is likely that an even greater percentage of the cities’ total economy rests in the informal sector with 100% of the population somehow involved. From an urban planning perspective at the Mahallah-UC level, the Economic Development Strategy includes: 69. 70 71 Convenient access to employment opportunities, goods and services at city, Tehsil, District, Mahallah and home levels is fundamental. Formal, appropriately serviced urban space for the informal economic sector is required to both support their livelihoods and reduce the street congestion caused by not having a space to operate close to their market. Many cities have attempted to relocate the informal sector to remote locations, which never work. It breaks the proximity link between provider and customer and would deprive vendors of their livelihood if they accepted the move. However, they cannot afford to accept relocation and are typically soon found back in their original, carefully assessed location. The solution is not relocation, but acceptance and management. Infrastructure and services as discussed in other strategies are obviously essential support for economic activity and all should be aiming at affordable 24/7 services. Transparent and equitable preparation and institutionalized application of regulations, licensing and inspection services are essential for both formal and informal sectors. The informal vendor’s licensing process should not consist of paying the local policeman on a daily basis. A discussion of the city-level Economic Development Strategy is presented in Chapter 5. World Bank Ease-of-Doing Business Survey, 2015 Punjab Development Statistics 2014 Page 155 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Figure V-17: Economic Development Strategy 70. There are several wholesale and retail levels in the informal sector supply chain. Each one needs urban space, good connectivity (Mobility) and varying levels of supporting services. Figure V-18. 71. Managing and providing for the informal sector is also key to improved Mobility. Much of the current street congestion in Punjab’s intermediate cities is due to conflicts between traffic and vendors who have no other space in which to operate. The provision of formal space for informal economic activity will help both. Figure V-19 is a schematic of how this space can be created while also providing enhanced public space. W. Water Supply Strategy 72. The proposed UC and Mahallah level Water Supply Strategy is based on the overall goal of delivering 24/7 safe and healthy water. It also takes guidance from the existing system and system improvements being proposed by the overall PICIIP program with the further addition of longer-term climate-change resilience components. 73. The existing water supply system is already locally based on a series of tube wells and overhead reservoirs rather than relying on one large water treatment facility and major trunk main distribution. The locally based system lends itself well to a more sustainable, resilient and affordable water supply that integrates nicely into the UC-Mahallah base for other proposed sector strategies. It has the flexibility to expand or be rehabilitated without worry about a single main supply facility. Page 156 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Figure V-18: Informal Sector Hierarchy Figure V-19: Providing Space for the Informal Sector Source: HABICO Page 157 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy 74. The main concern is the climate change impact on the water source as Himalayan and Karakorum glaciers melt, rivers become less reliable and aquifers drop. This is projected to be accompanied by increasingly severe and unpredictable storm events. These will present a flooding and damage threat, but should also be considered an opportunity to harness a new water source as a resilience response. For this, the Water Supply Strategy encourages the introduction of rainwater harvesting. Demonstrating and promoting the potential should be led by the public sector with installations made on public buildings, and encouraged for individual households. Sialkot and Sahiwal both have a dynamic private sector that is already responding to environmental standards required by international customers and are another excellent demonstration point. Public demonstrations of rainwater harvesting could be integrated into the suggested PPP Green Space initiatives helping to re-charge aquifers. Mahallah Centre rainwater harvesting should be the starting point as they will be visible to all, are of a manageable scale and can demonstrate benefits for mosques, schools, green spaces, commercial facilities, with excess going to aquifer re-charge. Figure V-20 illustrates the integration of both approaches. Integral to sustainable water supply and the cities’ climate change resilience response is public awareness and education. This is partly why a Communications Department is proposed within the new City Management Structure, and why Public Health initiatives are proposed to be added to city responsibilities. Figure V-20 Water Supply Strategy Page 158 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan X. Chapter V Integrated City Development Strategy Sanitation & Sewerage Strategy 75. The main Strategy point is that cities must start to fully treat their sewage and industrial effluents before disposing of them into water bodies or allowing them to percolate back into underground aquifers. The existing high level of pollution being directly discharged into the environment is unacceptable and unsustainable. The proposed Sanitation and Sewage Strategy follows the current smaller locally based treatment facility approach, as opposed to a shift to one large central system (Figure V-20). The city-specific ICDS (Chapter V) creates special Industrial Parks where industrial and domestic effluent can be separately treated, as is currently the case. The benefits of smaller, local systems include ease of expansion by adding small systems as new Mahallah/UCs are developed. This would be less costly, and easier to devolve maintenance/management responsibilities. Technical details of what is required in terms of system upgrading, replacement or expansion are covered in the accompanying PFS Report. 76. In order to integrate this infrastructure component into the overall ICDS approach to planning and development, it is proposed that the city develop a Public Health Department with Mahallah-level offices. Its role would be to to promote good health, hygiene, awareness of using and maintenance of the sanitation and drainage infrastructure, and addressing health aspects of water use and solid waste management systems. This can be done through the schools and special community events. Figure V-20: Sanitation & Sewage Strategy Page 159 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Y. Chapter V Integrated City Development Strategy Drainage Strategy 77. Much of the flooding occurring in urban areas is the result of degraded or non-existent storm water drainage systems. The infrastructure itself has been allowed to deteriorate or be modified by adjacent property owners, who through a lack of awareness or other SWM options, use drains as garbage dumps. Both hard and soft components of the issue need to be addressed. At the same time, there are opportunities to transform storm water from a problem to an opportunity by introducing storm water retention/management ponds throughout the city. These can be used for small-scale irrigation at the Mahallah level to reduce consumption of treated water, and/or as contributions to aquifer re-charging. Z. Solid Waste Management Strategy 78. The absence of efficient and effective SWM systems in these intermediate cities has negative health, environmental, social and economic impacts. Addressing SWM is a priority and one that can be accomplished relatively quickly at a reasonable cost. An appropriate hierarchy of waste collection steps fits very nicely into the Mahallah/UC structure used as the ICDS building block. The existing narrow streets in many locales do not permit large vehicle entry so smallscale, perhaps private operators are required to gather solid waste to central points for truck collection (Figure V-21). This also provides opportunities for separation at source or at the Mahallah collection points for re-cycling. Re-cycling is already extensively practiced by the informal sector, but significant revenue potential is being lost by not formalizing the processes at Mahallah, UC or City levels. Re-cycle revenue could do a lot to support Mahallah-level social facilities and activities. Technical details are presented in the accompanying PFS Report. AA. Resilience Strategy 79. At the Mahallah-UC level, increasing resilience to climate change starts with a robust program of public awareness and support from local political leaders. The concept of increasing the prominence of social facilities at Mahalla centers is directly related to improving Mahallah residents’ interaction and communication. 80. At the technical level, increased resilience depends on implementing the coordinated combination of the various small initiatives outlined under each sector. In turn, these must, of course, be integrated into the overall city-level components of the same sectors. Page 160 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Figure V-21: SWM Strategy BB. Expanding the City - New Mahallah 81. At some point the city will have to consider formal expansion. Advance planning is essential to prevent the continued ad hoc development that characterizes the cities today. When all of the principles, concepts and sector strategies are combined from the beginning it will be much easier to develop inclusive, resilient, livable, and competitive Mahallahs. Figure V-22 is a conceptual example with size based on easy walking distance to all facilities. Page 161 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Figure V-22: Conceptual Example of a New Mahallah Source: HABICO Page 162 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Sialkot Urban Development Strategy - Context 82. Sialkot’s existing situation and its role as a leading industrial export city in Punjab, Pakistan is presented in the accompanying Sialkot Rapid Urban Assessment. The following Summary presents highlights upon which the proposed ICDS for Sialkot is based. It should be kept in mind throughout, that overall guidance in the preparation of this Strategy is drawn from the main principles stressed in Punjab’s Urban Development Sector Plan 2018 of supporting cities to be “engines of growth” based on being “dense” and “agglomerate”. CC. Summary Sialkot SWOT Analysis 83. Table V-23 presents a summary SWOT analysis resulting from fieldwork and stakeholder participation sessions held in Sialkot. Other details are presented in the accompanying Rapid Urban Assessment Report for Sialkot. Table V-23: Summary SWOT Analysis - Sialkot Strengths Weaknesses Opportunities Threats Historically strong and unique exportoriented private sector. Traditional industry based on low-cost, highly skilled manual labor that is in decline. Well-established industrial base. Underdeveloped municipal infrastructure: water supply, power, drainage, sanitation and public transport restricts competiveness. Sprawling, unplanned urban growth hindering efficient infrastructure provision, unsustainable landuses and loss of agriculture. Limited urban planning, development and management, reduces institutional capacity at city level. Develop a model of public-private collaboration for sustainable urban development. Demonstrate proactive, integrated climate change impact resilience mitigation measures as a model for Pakistan. Loss of competiveness to other international producers as hi-tech replaces manual skills. Climate change impact on future water supply, flooding. Implement a model ICDS approach to urban management. Failure to remain competitive in absence of strong supporting infrastructure. Develop a model of improved “good governance”, revenue generation, sustainability, resilience adaptations Declining skilled labor resources. Strong public-private sector partnerships effectively demonstrated. Solid urban support available from the Punjab Urban Unit. Limited local revenue generation to support urban services Page 163 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan DD. Chapter V Integrated City Development Strategy Sialkot’s Vision 84. Based on the SWOT analysis, the residents of Sialkot have started to formalize a Vision for their future as the over-riding guide to future development. Some of the suggestions that have been put forward as possible components of a Vision include: “Become Pakistan’s Export Leader” “A city with climate resilient infrastructure” “A city with better public transport and fewer cars” “A city balancing vertical and horizontal development” EE. Sialkot - Existing Situation - Summary Urban Form 85. Sialkot’s official boundary currently encompasses an area of 20.17 km 2. However, the actual ‘urbanized’ area is quite different as illustrated in Figure V-26. Uncontrolled, low-rise sprawl is the easiest way to describe the city’s urban form and one that is central to most of its planning, development, sustainability and resilience challenges. Demography 86. Sialkot City’s population in 2015 is 516,92772 and projected to reach over 730,000 by 2035 (within the current boundary). Note that Urban Boundaries are being revised as discussed in Section VI-C and this captures more existing population with the result that the total urban population by 2035 is estimated to be 1,390,536 (this includes Cantonment). At the same time, Punjab’s urban population will increase from 32% to 40% (59 million out of 150 million). Within the urban area this translates into an average density of 113 persons per acre, which because of the predominant low-rise building form, is congested. The average household size is also quite large at 6.2 persons73. Employment 87. More than 3,000 factories in Sialkot and its environs74provide the majority of employment. This has a particular significance on present and future Sialkot. The following summary points are of particular interest with respect to Sialkot District:75 87.1. Overall labor force participation is below national average: 45% compared to 53.5 nationally 87.2. Share of employment in the informal sector is close to the national average at 69% for Sialkot compared to 72.9% nationally 87.3. Distribution of employment by major occupation groups is similar to national averages except with respect to “Craft and Related Trades Workers” where Sialkot exceeds all other Districts and at 33.9% is more than double the national average of 14.8%. This clearly reflects Sialkot’s unique and historical industrial activity. 72 Punjab Development Statistics 2014, extrapolated. Poverty and Social Impact Analysis, 2008, for Urban Unit by Semiotics Consulting (Pvt) Ltd. 74 Sialkot Chamber of Commerce 75 District Level Employment Trends 2009-2010, Gov’t. of Pakistan, Federal Bureau of Statistics unless noted. 73 Page 164 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Figure V-26: Sialkot’s Existing Urban Form Urban Poverty 88. The Poverty and Social Impact Analysis (PSIA), 2008 76 assesses conditions in urban Punjab, putting urban poverty at 26%, almost equivalent to the national average. Sialkot is not specifically assessed, but there is little reason to indicate the conditions are significantly different despite the high level of industry. Housing 89. Housing and related infrastructure occupies approximately 60% of Sialkot’s urban footprint. According to the PSIA only 30% of Sialkot’s housing is provided through the formal sector with the other 70% developed informally and primarily on converted agricultural land without planning approval. Only 15% of the informal housing is through infill and densification within the city boundaries. 80% are owners, 18% renters and 2% shared accommodation. The high level of ownership is a solid start for wealth accumulation and investment opportunities if the land registration and supporting documentation systems are functioning efficiently. According to the Sialkot TMA, the vast major of properties are officially titled with records currently being digitized. These will be tied into the Urban Units extensive GIS database. Future housing demand needs are assessed in Chapter V. 76 For Urban Unit by Semiotics Consultants (Pvt) Ltd. Page 165 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Economy and Role in Punjab and Pakistan 90. Sialkot is the third largest economic hub in Punjab after Lahore and Faisalabad. The city generates 10% ($1.8 billion) of the nation’s annual industrial exports, according to the Sialkot Chamber of Commerce. This translates into a per capita average 25 times that of the nation as a whole77. A long history of working with leather, wood and metal developed the valued hand labor skills that make Sialkot a unique global leader in many products, exporting directly to Europe and other international markets. 91. Sialkot also plays an important regional role as an agricultural processing and shipping center, supplier of goods and services to surrounding smaller urbanizing and rural areas, and generates significant employment in surrounding settlements as a result of the contracted work system favored by many of the manufacturers. 92. The Sialkot Chamber of Commerce is particularly active, leading development of a number of PPP infrastructure projects as well as those mentioned above. Members are actively involved in, and concerned about, urban issues. The Chamber currently has over 5,000 members. 93. As with every urban center in Pakistan and in most emerging economies the informal sector likely accounts for the majority of the economic activity, although by its very nature statistics do not usually capture this. A simple look at any street is indicative of the high level and importance of the informal sector in which 69% in Sialkot District 78 are actively engaged and probably 100% participate. At the same time, their dominant presence in the urban setting is ignored from a planning perspective with the resulting street chaos evident everywhere. The ICDS pays particular attention to the inclusive needs of this major group by providing appropriate formal urban space and encouraging their participation in planning and development decisions. Competitiveness Enablers 94. Sialkot has a very pro-active and entrepreneurial private sector interested in the city, leading its industrial economic base, and ready for more PPP participation to move the city forward. The city has Pakistan’s only privately developed and operated international airport, which is a strong attraction for its international customers. Road and rail transport connections exist and are in the process of being improved. 95. However, Sialkot needs to continue making improvements to maintain its competitive advantage in its unique export areas. Industry struggles with a declining labor force, nontransparent planning and development approval processes, unreliable power and water supplies and lack of municipal public transit for easy worker commuting. Compounding the situation is Sialkot’s degraded environment with international customers insisting on higher standards. 96. International competition is increasing as technology slowly replaces the hand labor skills that built Sialkot’s position. The city needs to work hard to establish a more competitive environment. Suggestions include development of dedicated industrial parks providing worldclass infrastructure, services and demonstration of leading-edge environmental responsibility. Not only will this help competitiveness, but will simultaneously address some of Sialkot’s urgent climate-change resilience adaptation needs. 77 78 Express Tribune, 1 September 2014 District Level Employment Trends - 2009-2010, Gov’t. of Pakistan, Federal Bureau of Statistics Page 166 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Sialkot Urban Development Strategy 97. This Chapter is structured with an initial discussion of the overall growth option concepts that could be pursued by the future Sialkot. Each is presented with its advantages and disadvantages in the Sialkot context concluding with a recommended growth option. The option is then developed and presented in greater detail as Sialkot’s proposed Integrated City Development Strategy (ICDS). Key features of the ICDS are discussed. Behind the ICDS are the sector building blocks described in Chapter IV. FF. Physical Development & Growth Options 98. The generic set of urban growth options are presented in Chapter IV. In this Section they are reviewed within the specific context of Sialkot. Continued Multi-Directional Expansion 99. This approach would, in essence, see a continuation of the current situation and is not sustainable. The built-up footprint of Sialkot is already 2 or 3 times that of its official boundaries. As pointed out, unplanned sprawl is environmentally degrading, very inefficient and expensive to service. It consumes valued agricultural land, creates long and costly travel for residents, reduces the ability of the city to manage a robust program of building resilience to climate change impacts and generally prevents Sialkot from attaining the inclusive, green and competitive status it is striving for. This option will not be pursued. Densification 100. The Punjab Urban Development Sector Plan 2018 stresses the importance of “density” and “agglomeration” for cities if they are to achieve their roles as leading “engines of growth”. Pursuing this principle underlies the ICDS. Density is the key to providing affordable infrastructure and services; sustaining viable public transit; reducing the built-up urban footprint thereby preserving agricultural land and other natural habitats; makes the best use of land that is built-up; provides proximity to social and economic amenities without lengthy and costly travel and creates sustainable markets for commercial activities. Increasing density is recommended as one of Sialkot’s growth options. 101. There are several mechanisms for increasing density in Sialkot while also improving the quality of life for its residents. These include regeneration, redevelopment, infill and upgrading. Concentrated & Managed Expansion 102. Although densification can and should accommodate a significant amount of urban growth, there will also be a need at some point for expansion as populations increase, new economic opportunities develop, or, as in the case of Sialkot, the relocation of some current land uses. The key to expansion is careful planning and management to ensure resilient, environmentally sustainable and compatible site selection, ease of servicing, access to the transport required for the intended land use, and proximity to other social and economic amenities appropriate for the expansion. As a general rule, expansions should be contiguous with existing development for efficiency of land use and infrastructure provision. Expansion should not be used as a replacement for efficiently managing the inner core. Too often cities attempt to “leap-frog” over their problems planning to start over in a new location. This is seldom a socially, economically or environmentally sustainable approach. Page 167 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Satellite 103. Developing a satellite center or “new town” is an expensive option for accommodating growth, but may sometimes be appropriate. A satellite normally requires another full set of investments in all forms of infrastructure, social and economic facilities, and perhaps even separate administration. Again, it should not be seen as a “leap-frog” solution to existing city woes. 104. Sialkot, however, presents a situation where satellite development may be appropriate. The private sector has already established an international airport, dry port and free trade zone at some distance from the main city near the settlement of Sambrial, and there is a need to relocate 4-500 incompatible and polluting tannery industries from the inner city to a consolidated site where appropriate services can be provided and the highest level of effluent treatment undertaken. Efforts to do this have been on going between government and the private sector for some time, with the proposed site being near Sambrial. Combination of Densification and Expansion 105. Every growing city is likely to need a combination of densification and expansion to adequately address all of its needs and opportunities. Sialkot is no different, but a balance is needed. One rule of urban management tied to land and infrastructure economics is that maximum use should be made of existing land and infrastructure before expansion is considered. This means a concentration on densification as a priority first step. Densification may be more difficult to achieve given the need to have in place a strong strategic plan; fully functioning land market; appropriate taxation; the ability to upgrade infrastructure as needed (though typically less expensive than building new infrastructure); ability to attract the private sector investment that will implement densification; full institutional support and understanding; and a robust communication and stakeholder participation process. However, the longer-term resilience, sustainability and therefore competitive advantages are considerable. Two city-level planning regulations that affect densification are height restrictions and Floor Area Ratio (FAR) limits as discussed above. GG. Preferred Development Option and the Strategy 106. Following an assessment of Sialkot’s situation and aspirations, the potential growth options available to it, and participatory reviews with Sialkot and Urban Unit officials, a preferred growth option was decided upon for development into the Sialkot Development Strategy. Five major prioritized elements are included, all in support of achieving an inclusive, competitive, resilient, green and livable city: 107. Managing upgrading, redevelopment, regeneration and densification of the city’s core Upgrading and selective redevelopment and densification of existing Mahallahs as the key community-based urban building block; Selective incorporation and upgrading of surrounding unplanned Mahallahs; Limited and contiguous expansion with well-planned and serviced new Mahallahs; Industrial Park and logistical support development including the Sambrial Satellite. Figure V-27 conceptually illustrates these 5 elements. 108. The overall Development Strategy comprises a series of sub-strategies similar to those presented at the Mahallah-UC level, but expanded to a citywide scale. Page 168 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Figure V-27: Sialkot Development Concept HH. Revised Urban Boundary 109. A key step in beginning to implement a new urban strategy is to clearly define an urban boundary - the line within which new investments and developments will be concentrated. This does not correspond to the currently existing official Administrative Boundary. The components of the new proposed urban boundary are illustrated in Figure V-28 with the final urban boundary for Sialkot illustrated in Figure V-29. The boundary is based on the key principles of densification and agglomeration with calculations of land required to accommodate population growth with their required social, economic and infrastructure needs, and projected industrial growth. For Sialkot, the new land requirement is based on Scenario 2, as presented below in Section VI-C, which assumes 50% of population growth will be accommodated within the existing built-up area, and 50% accommodated on new serviced lands. It must be noted, however, that this proposed Urban Boundary still remains conceptual. To confirm a boundary in detail requires an extensive technical exercise combining fieldwork, City-District-Provincial consultations and a careful assessment of existing Mauza79 boundaries, which will be used to establish the detailed final boundary. II. Sialkot Inter-Jurisdictional Joint Planning 110. At present there is little or no planning coordination between TMAs and their surrounding District. One of the consequences is the proliferation of un-planned and under-serviced settlement sprawl around cities, including Sialkot. It is strongly recommended that an InterJurisdiction Joint Planning mechanism be established to manage that interface between urban and the largely rural surrounding District. All planning and development decisions that may affect the other require consultation and joint agreement. 79 The smallest revenue/census land unit. Page 169 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Figure V-28: Proposed New Urban Boundary Components Figure V-29: Proposed Sialkot Urban boundary – 2035 Page 170 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan JJ. Chapter V Integrated City Development Strategy Urban Form Strategy 111. Figure V-30 conceptually illustrates the proposed Urban Form Strategy including the Sambrial Satellite. Figure V-31 illustrates the proposed Urban Form Strategy around the main part of the city within the new proposed Urban Boundary. 112. The overall urban form strategy, as discussed several times elsewhere is based on “density” and “agglomeration”. The existing city is given priority attention to upgrade, regenerate and redevelop for maximum compactness and best use of land and infrastructure. Expansion is achieved through selective absorption and upgrading of adjacent Mahallah, and in the longerterm, new contiguous Mahallahs will be formally developed. 113. To help maintain and build Sialkot’s industrial competitiveness, a series of planned and serviced Industrial Parks are proposed. Environmentally “friendly” ones located close to potential employee housing and other social and economic amenities, while those with greater environmental challenges, or needing particular logistical support located in a formalized Sambrial Satellite close to the airport. This builds on a number of ad hoc initiatives already taking place in the vicinity and will help give them some order and coordinated infrastructure. 114. Fines for encroachments and non-compliance with buildings by-laws etc. are low and the recovery rate is poor. Fines need to be enhanced with more effective mechanisms for recovery. In summary, collection against demand and investment in services does not meet O&M costs. 115. Cities also need to improve the way in which they openly respond to the needs of its citizens in a transparent fashion. To date, the approach adopted by many city officials has typically been to limit the access provided to residents to the way the city does its business. There are examples of improvements in Sialkot and Sahiwal in the complaint management systems, and some attempts at improvement in the services and mapping of the system that can be further developed to enhance transparency and stakeholder participation. As a start, physical access to TMA offices should be open, prominent, inviting and celebratory of their prime role in managing the city. This is not the case in either Sialkot or Sahiwal. Page 171 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Figure V-30 Sialkot’s Development Strategy - Urban Form - Greater Sialkot Page 172 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Figure V-31: Sialkot’s Development Strategy - Urban Form - Main City Page 173 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan KK. Chapter V Integrated City Development Strategy Urban Regeneration 116. The social, economic and environmental benefits of giving priority to urban regeneration including renewal, redevelopment, infill and densification are discussed above. The overall desire is to maximize the potential of inner city lands and infrastructure while improving the living environment and quality of life. Sialkot has one low layer of development spreading across the city with many land parcels undeveloped, underdeveloped or in derelict condition. There is significant development potential here if the environment is in place to encourage that mobilization of capital. At present there is little incentive and numerous disincentives to private sector investment in many of these areas. Low taxation creates no need to develop. The congested streets, lack of public transport and poor condition of other infrastructure and services do not invite investment. However, Sialkot will have trouble resiliently and sustainably developing in a competitive manner unless it begins to address these issues. 117. Sialkot is growing and has a growing need for developed real estate. Land taxed at its full potential value based on an adopted Land Use Plan will create the incentive to either develop or sell to one who can. Figure V-32 illustrates one of many situations where core land in a prime location is being poorly utilized and has potential to make a major contribution to improving the city. 118. Figure V-33 illustrates an example of how a typical existing Mahalla can be upgraded with minimal redevelopment to provide improved social and economic amenities, infrastructure services and enhanced quality of urban space and environment. These initiatives are all in support of making Sialkot more livable, green, and therefore more sustainable, resilient and competitive. By targeting upgrading at the Mahalla level across the city, investments will also be inclusive providing benefits to all socio-economic groups. 119. An Approach to Urban Regeneration: The skills and resources required to undertake comprehensive urban regeneration typically exceed those available at municipal/TMA level. Global practice favors the establishment of separate Urban Regeneration Companies, or similar special purpose vehicles to undertake these complex initiatives through a variety of PPP arrangements. Funding urban regeneration requires strong public-private partnerships merging the resources of both for sustainable implementation. The public sector brings the planning and regulatory frameworks, prime infrastructure and potentially seed capital to the partnership, while the private sector provides technical and managerial skills and collective access to far more financial capital than Punjab’s cities have on their own. There are numerous global examples of Urban Regeneration programs 80 established by provincial, regional or city governments to promote urban regeneration by providing seed capital and an integrated umbrella under which to operate. Focal areas include infrastructure, public spaces and housing. One of the key requirements for implementation of these programs is well functioning, transparent, equitable planning and approval processes in order to gain the confidence of private investors. 80 Examples: UK, “Homes and Communities”, a series of housing and infrastructure support funds; Australia: “Infrastructure Partnership Australia”; Canada, “Places to Grow Implementation Fund” Page 174 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Figure V-32: Sialkot Inner-City Redevelopment Example Existing Situation Potential Page 175 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Figure V-33: Upgraded Mahallah LL. Infrastructure Mobility - Transportation Strategy 120. There are three components proposed under this strategy in addition to the generic ones discussed in Chapter IV: Street Management - Livable Streets 121. Addresses the management of the wide variety of activities that take place in the city’s street spaces: public transit vehicles, motorized private vehicle traffic, non-motorized vehicle traffic, parking of both, pedestrian traffic, informal sector commercial activity, access to formal sector commercial activities, and social interaction. The streets are also, typically, the corridors for other urban infrastructure including water, sewerage, drainage and power. These are all legitimate street activities but can be in conflict of each other if it is not given its own space, rules and supporting equipment. At the moment there is very little street management other than some Page 176 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy attempts to manage the vehicle component of it. The Strategy calls for re-structuring some of Sialkot’s major street arteries to provide designated space for each activity. Figure V-34 is a conceptual illustration of how this may be achieved with little expense while greatly improving the quality of life along those streets for all involved. Figure V-34: Conceptual Street Management Traffic Management 122. Improved traffic management can only be effectively achieved when the streets are properly managed. Details of proposed intersection, signage and related management details are discussed in the accompanying PFS Report. New Transport/Mobility Modes and Facilities 123. A number of specific new initiatives are proposed as part of the strategy to improve Sialkot’s competitive advantage and the overall urban environment: Develop efficient urban public transit (refer to PFS Report); Establish a new multi-modal rail-road-air transport hub in the Sambrial Satellite; Re-locate current rail freight activities out of the city center to the new multi-modal; Develop new long-distance bus terminals at two major entries to the city connected to improved urban public transit; Develop a small-scale, local public-transit hub adjacent to the current rail passenger terminal for inter-modal ease; Develop new by-pass connecting the main Lahore highway directly to the new Sambrial Satellite. Page 177 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Water Supply 124. The main objective is to provide residents of Sialkot with a reliable 24/7 healthy water supply for domestic and industry use, to boost its competitive advantage within Punjab, Pakistan, and in the unique case of Sialkot, internationally. Detailed proposals for technical and managerial improvement of Sialkot’s water supply are discussed in the PFS Report. From the broader Development Strategy and climate-change resilience perspectives, Sialkot has an opportunity to start looking at alternative, longer-term water sources. The traditional Himalayan glacier sources are melting as a result of climate change and more intense storms and increased rainfall are also forecast. To tie the two together, while helping manage increasingly likely flood events, Sialkot should be working with the District and Province to develop a series of upstream watershed storm water catchment/harvesting facilities to serve as future water supply and help control urban flooding. Sewerage and Sanitation 125. As with water supply, the overall sanitation strategy is to provide 24/7 safe, healthy and environmentally sound services. At the moment there is little or no functioning sewage treatment with effluent being discharged directly into nalahs (canals) with all related negative environmental and health impacts. Industrial effluent is a particularly serious problem because of Sialkot’s tannery industries, and is currently either mixed with domestic waste or discharged directly into drains and water bodies; unacceptable and unsustainable, and fully recognized as such by the residents and leaders of the city. Sialkot’s international export clients are demanding of higher, international environmental standards, and Sialkot must respond to keep its competitive advantage. Developing planned, serviced and managed Industrial Parks is one proposal to address this issue so that industrial effluent can be segregated and properly treated. Adding a community-based Public Health service as part of the city’s responsibilities is another. Technical details of other sanitation recommendations are presented in the accompanying PFS Report. Solid Waste Management 126. One of the stated stakeholder visions for Sialkot is to have “a clean city”. The proposed strategy for solid waste management (SWM) is simply based on that. SWM challenges continue to grow in magnitude with increased population and consumerism, and crosscut a wide range of urban concerns: health, urban image, quality of life, drainage and environmental degradation among them. A great part of the challenge is to instill a culture of collecting. That culture is missing, for the most part, in all Punjab cities where the tendency is to simply toss waste into the drains, onto the street or into the landscape. Public awareness and an attitude shift is the first step. Secondly, SWM logically breaks down into a hierarchy of steps that can be quite easily implemented starting at a household and community-based level. The Mahallah-UC strategy for SWM is discussed in Chapter IV and applies appropriately to Sialkot. The strategy also recognizes the considerable re-cycling economic potentials with SWM. Considerable recycling is taking place in Sialkot by the informal sector. Carts loaded with empty drink containers and cardboard can be frequently seen. At some point these collections enter the more formal sector as they are consolidated and transported to recycling facilities. Sialkot could be tapping into this economic potential by beginning to formalize separation and collection at the Mahallah level where revenue could then be directly applied back into improving Mahallah public services. In general, solid waste must be taken out of the drains, off the streets and away from ad hoc dumping. Technical details of SWM including the major engineering challenge of establishing a properly managed disposal site(s) are discussed in the accompanying PFS Report. Page 178 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Drainage 127. In addition to the obvious need to have drainage systems working, maintained and not used as garbage dumps, there are opportunities to enhance the approach to storm water drainage in support of the city’s climate change resilience efforts. At the moment, storm water is a problem and a loss. The introduction of upstream catchment area reservoirs would help control flooding and also become an alternative source of water supply as the traditional ones disappear. Storm water retention ponds can also be introduced throughout the city as a smaller-scale version of the same control mechanisms with water used for urban agriculture and other nonpotable applications. The strategy also suggests the promotion of rainwater harvesting as another climate-change resilience response at Mahallah and household levels, which would further contribute, to both drainage management and water supply. The Sialkot CDS also proposes that the 3 existing urban nalahs be rehabilitated from the largely sewer function they serve now to public green space city assets as well as improved storm water and flood control management. Figure V-35 conceptually illustrates this opportunity. Figure V-35: Nalah Rehabilitation Existing Situation Page 179 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Proposed MM. Population, Housing, Land & Infrastructure 128. Residential land and associated infrastructure and services account for approximately 60% of a typical city’s land use. Consequently, the impacts of growth on land and infrastructure are a major part of the CDS. The discussion on urban densification versus expansion comes into play here. Table V-36 presents some facts and 3 sample growth scenarios. Figure V-37 illustrates the new serviced land requirements under the 3 scenarios compared to the size of existing Sialkot. 129. In summary, if the same average settlement density is applied to accommodate all projected population growth (based on 2015 city boundaries) on new serviced land it will require a total of 2,2,483 ac (310 Kanal or 8.3 km2). Servicing this land is estimated at a total cost of almost Rs 3.8 billion ($ 37 million)81, or an average of Rs 15,000 per person ($ 150) Table V-38. If 50% of the new population is accommodated through densification, the amount of new land required obviously falls in half, as does the need for new infrastructure and the environmental impact. However, infrastructure cost per person is even lower, as the cost of providing upgraded infrastructure for densification may be as little as 50% that of new infrastructure (highly variable, depending on starting condition) and that infrastructure benefits all existing residents as well. Cost per beneficiary in this case may fall to Rs 5,547 ($ 55) if 75% of new growth is absorbed into the existing city. These are very indicative estimates only, but do illustrate the benefits of densification over expansion. 81 Source: Lahore School of Economics, 2000, extrapolated to 2015 at 15% inflation Page 180 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Table V-36: New Residential Land Requirements Conversions Standards Average urban lot size Gov't. Project Max. Lot Size Privat Project Max. Lot Size Average HH Size (Persons Land to Add for Infra/Services Sialkot Population Growth Population New HH at 6.2/HH Sialkot Urban Area (2015) Sialkot Density (2015) p/ac 1 Marla = 1 Kanal = 1 ac = 1 km2 = 1 ac = 1 ac = 225.0 sf (urban) 4,500.0 sf 36,000.0 sf (Pak urban) 10,760,000.0 sf Marla Scenario 2: 50% Expan. 50% Densification New Density Existing City p/ac Popul. Absorbed in Existing City Population on New Lands New Existing City Population Added Popul. as % of Existing Total New Land Required Scenario 3: 25% Expan. 75% Densification New Density Existing City p/ac Popul. Absorbed in Existing City Population on New Lands New Existing City Population Added Popul. as % of Existing Total New Land Required Sq Metres 0.05 Kanal (K) 20 Marla (M) 247 ac 8 Kanal (K) 160 Marla (M) Acres Kanal Sq Km 7.5 20.0 40.0 6.2 40% 2015 497,648 2035 Pop. Change 732,262.0 234,614.0 37,841.0 4,982.0 20.17 100 Sialkot Land Required to 2035 Scenario 1: 100% Expan. 0% Densification Density p/ac Popul. Absorbed in Existing City Population on New Lands New Existing City Population Land Req'd at Average Lot Size Add 40% for Infra/Services Added Popul. as % of Existing Total New Land Required Sq Feet 20.9 m2 418.2 m2 3,345.7 m2 1,000,000.0 m2 Marla Sq Feet Sq Metres Acres Kanal Sq Km 100 0 234,614 497,648 283,807 113,523 63,856,633 25,542,653 5,934,631 2,373,853 1,774 710 221.7 88.7 5.9 2.4 397,330 89,399,286 8,308,484 2,483 256 8.3 198,665 44,699,643 4,154,242 1,242 155.2 4.2 99,333 22,349,822 2,077,121 621 77.6 2.1 0 123 117,307 117,307 614,955 24 135 175,961 58,654 673,609 35 Page 181 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy Figure V-37: New Residential Land Requirements to 2035 Table V-38: New Infrastructure Cost Estimates Infrastructure Costs Land to Serv. New Infrastr. Cost per ac Average Cost/Person @ 100 p/ac per benefic. Upgraded Infrastr. Cost per ac assume 50% New Land Infrastr. Cost(ac) Scenario 1 Scenario 2 Scenario 3 Per Beneficiary Cost Scenario 1: density 100 pers/ac Scenario 2: density 123 pers/ac Scenario 3: density 135 per/ac Rupees US$ 1,500,000 15,017 750,000 15,000 150 7,500 2,483 3,724,970,262 1,242 1,862,485,131 621 931,242,566 37,249,703 18,624,851 9,312,426 per benefic. per benefic. per benefic. 15,017 6,076 5,547 150 61 55 Page 182 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan NN. Chapter V Integrated City Development Strategy City and Regional Economy Strategy 130. All of the physical and institutional improvements discussed above contribute to a stronger and more competitive environment for economic development in both formal and informal sectors. All recommendations contribute to creating a more conducive “ease-of-doingbusiness” environment. Government’s own resources, their levels of human, technical and financial capital, are dwarfed by those of the collective private sector. The Government’s role is to establish a conducive environment in order to promote mobilization of the private sector capital in all its forms: cash, creativeness, sweat equity, skills and entrepreneurship in both the formal and informal sectors. 131. The proposed Economic Development Strategy strongly promotes a more inclusive role for the private sector in city development. Sialkot in particular has a solid and almost unique history of public-private-partnership (PPP) initiatives and this needs to be built upon. It is in the private sector’s interest to have a well-functioning, resilient city. PPP cannot only benefit largescale infrastructure projects, but can support small-scale social facilities such as parks and green spaces, and a wide range of community-building civic events. Municipal government capacity is needed to effectively develop and implement additional PPP activities. OO. Institutional Strategy 132. The ICDS-supportive institutional strategy for Sialkot is as described in Chapter III. It warrants repeating that institutional capacity - human, technical and financial - and the full institutionalization of all related policies, plans, regulations and procedures lies at the heart of an ultimately resilient, sustainable, inclusive and competitive city. PP. Urban Design & Green 133. In addition to the various specific land use elements, infrastructure and facilities required in a city, there needs to be an integrating sense of character, human scale, and features that make life pleasant for its inhabitants. Creating a City Centre - A Sense of ‘Place’ 134. Every city benefits from having a recognized center, or focal points for residents and visitors alike. Each neighborhood has a recognized center, informal as it may be, but Sialkot does not currently have these in a strong way. The TMA office site is an obvious landmark choice given its heritage value and roll as the center of formal governance. However, because it is on a hill, it is isolated from the public, so serves as more of a ceremonial center than a real functioning public space center. There are major intersection points that could be developed as more meaningful focal points with perhaps PPP funding support. This should become an element of future detailed urban planning and design. Street Landscaping 135. Most of Sialkot’s main streets would benefit from focusing on the improved quality of pedestrian space, adding urban furniture including benches and lighting, sculptures, landscaping, controlled street crossings, and limited and carefully managed street vendors. This will all be integrated with improved vehicle traffic flow and public transit facilities. Figure VI-8 presents a conceptual illustration of a typical opportunity. The detailed planning, design and development of Page 183 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy new roads and Mahallahs should continue to incorporate public green space and pedestrian consideration. Green Space 136. Urban green space is essential for the health of the community and enjoyment of the city. Sialkot has an opportunity to revitalize a number of derelict open spaces with added vegetation and public space facilities. Sialkot is short of vegetation, which naturally acts as a cooling, air filtering mechanism, rainwater harvesting and flood control instrument, thereby countering climate change and increasing the city’s resilience. Heritage 137. Development needs to seek a balance with a place’s heritage, Sialkot is 5,000 years old but this heritage is being lost in the chaos of the modern town. The city needs to develop a program of managing, protecting and promoting its valued heritage assets. QQ. Climate Change Resilience Strategy 138. A Climate-Change Resilience Strategy needs to be treated as an umbrella crosscutting strategy rather than a separate initiative. It starts with the need for strong public awareness and political commitment. The various contributing technical and administrative elements of the Strategy are found in, and must be embedded in, every individual sector of the city’s planning and development. Accepting the culture of climate-change resilience as an integral crosscutting need is essential. Sialkot - Strategic Summary 139. The overall goal of Sialkot’s ICDS is to promote a highly livable, economically strong city equipped to manage the risks associated with climate change in a resilient, green manner while strengthening its competitiveness regionally and internationally. This will be achieved in support of Punjab’s recognition that urban centers are the engines of growth and must emphasize compact, dense growth patterns to fulfill that role. 140. Sialkot will build on its unique industrial export base. The goal will be achieved through strengthening the institutions responsible for the city’s planning, development and management, the institutionalization of stakeholder participation and an ICDS approach. This involves improving the infrastructure (transport, water, sanitation, SWM) required to support social wellbeing and expanded, modern industry including development of dedicated industrial parks; and by providing social amenities thereby allowing all residents easy access to health, education and recreation facilities in an improved urban environment. 141. Sialkot has the ambitious vision of becoming Pakistan’s export leader. To achieve economic growth, it will need to maintain and strengthen its niche hold on its specialized manufacturing sectors, while using those same entrepreneurial and technical skills to diversify production. Increased attention must also be paid to the pending impacts resulting from climate change that are threatening water supplies and causing property/infrastructure damage. Page 184 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter V Integrated City Development Strategy 142. Through activities highlighted in the many sub-strategies above, Sialkot must work to increase its climate change resilience as well as its economic growth and competiveness resilience. In order to achieve all of these goals improved municipal revenue collection, budget management, development planning and control implementation and transparency are required. A significant amount of new growth will be accomplished through urban regeneration, redevelopment and densification of the city’s existing built-up areas. Consideration will be given to establishing a special purpose Urban Regeneration entity to manage this complex process. Implementation Plan - ICDS RR. Integration 143. Implementation of the Sialkot Integrated City Development Strategy is an on-going process. It begins with the institutionalization of the concept and process; develops the necessary capacity at all levels; and proceeds with a prioritized and integrated series of specific sector initiatives beginning with more detailed physical planning and financial management. Throughout is the need for continuous top-down and down-up coordination and dialogue, particularly between Province, District, City and residents. Also essential are robust and on-going IEC and Monitoring and Evaluation Programs. Together, these provide the mechanisms for midcourse correction to individual projects and ensure a continuous participation process by all stakeholders. Figure VII-1 sets out an indicative Short, Medium and Long-term ICDS Implementation Plan, subject to continuous monitoring and revision. This should be read in conjunction with the overall Implementation Plan presented in Chapter VII. SS. ICDS and Supporting Plans 144. The ICDS is not a replacement for the traditional detailed land use and zoning maps theoretically used to control urban development. A common concern of municipal officials used in the historic processes is that the ICDS may contradict their present land use regulations. The point of the ICDS is to instill a more inclusive, strategic approach to all aspects of urban development. Existing land use plans, detailed plans and development controls may not support the integrated ICDS approach and will have to be revised accordingly with the accompanying paradigm shift. This will likely create some discomfort and concern amongst long-term civil employees and require some training and transition time. TT. “Soft” Urban Budget 145. To enable the implementation of a first set of the softer urban improvements discussed above including street management and enhancement, street pedestrianizing, and public green space development, a budget of USD 6 million is included. The detailed selection and design of specific soft components will be determined through further participation with the city, residents and government officials. Page 185 REG-8556 Final Report: Sialkot, Pakistan Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study CHAPTER VI Sector Assessment, Strategies and Roadmaps April 2016 This Consultant’s Report does not necessarily reflect the views of ADB or the CDIA or the Government concerned, and ADB, CDIA and the Government cannot be held liable for its contents. All the views expressed herein may not be incorporated into the proposed project’s design Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Introduction to the MTIIPs 1. Infrastructure investment is a key ingredient of successful growth and development in developing countries. Improved transport infrastructure – roads, ports, airports and rail – facilitates productive investment in agriculture and industry by connecting producers to markets. More reliable and lower cost power, telecoms, water and other infrastructure services lower producers’ costs and thereby raise producers’ incomes and reduce poverty directly. 2. As noted in Chapter II and Chapter III, in Punjab there is far too little infrastructure investment. The profitability of production for export and domestic consumption is held back by the high cost and poor quality of infrastructure services. This in turn is contributing to the low levels of investment in agriculture and agribusiness ventures in the rural Punjab economy as well as in key niche sectors where cities like Sialkot and Sialkot have demonstrated a comparative advantage. 3. Over the past 40 years government-led efforts to build a stronger physical infrastructure in Punjab have met with varying results and marginal successes. Despite major support from donors, in many parts of Pakistan, infrastructure services in support of productive city activities have not kept pace with urban needs or industrial demands. Public capital has been poorly allocated, badly spent and many of the assets have deteriorated for want of adequate ongoing maintenance. 4. There are four key problem areas that have plagued infrastructure investment in the past. These have been addressed by the proposed MTIIPs that follow in this Chapter. 4.1. Co-ordination problems: The inter-dependency of investments along long supply chains causes real problems for investments in each segment of the chain. Investments in urban services require complementarity in a package of all urban utilities, rather than investments in one sector or another. The entire portfolio of urban services needs to be improved if cities like Sialkot are to be rendered more competitive. If each link in the production-supply chain is successfully delivered on time, then all links are predicted to be productive. However, if just one link fails then investment in each of the links will fail. 4.2. Front-end costs and risks: Most infrastructure investments require a considerable amount of time and managerial commitment to pre-development activities before major investments can be financed. Indeed, it is for this reason that the PFS process is being embarked upon by the GoPb. Before financing can be arranged agreements with governments, regulators and management organizations (as proposed herein) must be negotiated and agreed. ‘Front- end’ project development activities during this ‘pre-financial close’ periods such as those proposed in this PFS are subject to very high risk for several reasons. First, because of the inter-dependency problem noted above. The timing for reaching financial close on the infrastructure investment is often reliant on developments in a number of complementary but separate investments. Second, because the investor is captive to actions which the government and/or the utility may or may not take late in the pre-development process. 4.3. Legacy issues: Poor macro-economic and sector policies in the past have left a legacy, which affects behavior by the Municipal Corporations/Cities, even if Provincial government policies have subsequently improved. That legacy includes the perception of high political and regulatory risks associated with certain services (i.e. Sewage Page 189 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Treatment) The result of this is that: (i) it deters corporate investment because organizations fear a change in the ‘rules of the game’ and regulations after capital has been sunk; (ii) raises the cost of finance and therefore the charges that users are willing to or will be forced to bear, often to levels that are unaffordable by poor urban residents; and (iii) shortens the tenor of loans that lenders are willing to make, when what is needed in municipal infrastructure is long term finance coupled with adequate cash-flow to ensure a maintenance regime . Another legacy of poor macro-economic policies in the past is often high local currency real interest rates which discourage borrowing in local currency and cause investors to choose to finance in dollar terms, thereby increasing exchange rate risks borne by Municipalities and GoPb and ultimately by users. 4.4. Incentives and sustainability: The time has come for service users and consumers to realize that urban service provision will cost money. Previous development assistance and infrastructure was financed by provincial and national financing support. A second equally predictable result is that grant supported activities often failed to be sustainable – as soon as the grant support ended the activity degraded because there was no longer the money to sustain it. Many grand infrastructure projects in Pakistan and elsewhere built over the past several decades have suffered this fate. The third entirely predictable result was corruption. Those with the power to hand out money that does not have to be repaid will always be subject to the temptation to allocate it according to who makes it most worth their while. The distortions induced by provision of grant funding need to be addressed in the PICIIP, taking account of the affordability issues noted above. 5. The program of investments proposed herein therefore recommended a multi-pronged approach improving the urban condition in Sialkot. This includes both technical assistance and investment support. Overall the PICIIP proposes to use assistance to city and Provincial government that will aim to tackle the bottlenecks associated with service delivery bottlenecks in intermediate cities that cause further bottlenecks. The methods of intervention proposed in this Chapter include technical assistance services; capacity building and training; knowledge sharing platforms; and analytical research and dissemination. This will not be tied to the capital investments made by GoPb. The approach to which the package of investments has been determined is reiterated again in Figure VI-1 overleaf . Page 190 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-1: Approach to Determining the MTIIP Package of Investments Proposed INNOVATION & CONSULTATION ENABLING ENVIRONMENT INADEQUATE CITY RESOURCES governance arrangements and drivers, including regulatory framework, socioeconomic, financial & policy implications finance, appropriate technology, planning & engineering issues alternative financial and delivery models and priorities set by key constituents & stakeholders ICDS and CRVA Assessments What are the problems? Underlying Causes Who is affected and how? What are the priority sector areas? Why do problems occur? DETERMINING APPROPRIATE URBAN SOLUTIONS PRIORITIZATION : What is Important? REVIEW, DESIGN AND PREPARATION OF INVESTMENT PACKAGES (MTIIPs) LIKELY TO LEVER GREATEST CITY-LEVEL BENEFITS IN INCLUSION, RESILIENCE and COMPETETIVENESS Design MTIIP Sub Projects for ADB Financing Creating Rapid Consultation Mechanisms (RUAs) Verifying Agreed Priorities with Cities, GoPb, Private & Third Sectors SAHIWAL Preparation of sub project investments resulting from critical analyses of Intermediate cities based on: vision of the city, Existing and emerging urban strategies types of longer-term Investments required for ensuring competitiveness, inclusion, and resilience priority PICIIP investments & policy reforms in support of the above will change the landscape Good Governanvce and Municipal Management Effeciencies Improved Services and Service Options Improved Ability to Plan, Manage, Finance and Enable Desireable Economic and Social Development Stakeholder Consultation: Improved Competitiveness via Priority Setting & Partnerships Review and Prioritise Stakeholder Priorites Rapid Appraisal TOWARDS IMPROVED REGIONAL and NATIONAL COMPETITIVENESS Improved Awareness and Sensitivity to Role of Sahiwal in National and Regional Economy Promotion of Intermediate Cities in Punjab for Cities as Engines of Growth Protection from Vulnerability and Poverty Opportunities for Protection from Adverse Effects of Climate Change / Adaptation to Climatic Irregularities Page 191 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Sialkot Institutions and Governance A. Theoretical-Conceptual Framework and Historical Lessons Decentralization: Lessons and Challenges 6. The word decentralization implies a process of taking something that was previously ‘centralized’ and making it less central. However, the term is reserved for moving functions done nationally or regionally to a more local form of government or perhaps from a federal level of government to a state level of government in countries that adopt a federal system. The reasons for adopting this policy vary from country to country. In Pakistan from 2000-2008 decentralization was used to consolidate political power at the local level, as a counterweight to opposition forces at the center. Notwithstanding this, some argued that the drive to decentralize and devolve government in Pakistan at the time was unlike previous attempts. A greater effort was exerted in ensuring the policy was implemented but its success remained questionable. Now that new local government reforms are being ushered across Pakistan this will shape the policy environment in which PICIIP will be implemented in Sialkot and Sahiwal. International Perspectives 7. Decentralization is seen as a panacea for better accountability, citizen participation, effective resource management and improved service delivery.82 The UK Government’s DFIDs work on voice and accountability in developing countries found that periodic elections are often the sole means of citizen participation and accountability. This is inadequate, because often, local elections have a tendency to be dominated by political elites and ethnic/tribal loyalties. Evidence suggests a role for civil society to supplement local elections as a means of ensuring participation and accountability.83 For instance, the Brazilian municipal experience of participatory budgeting is a successful example of citizen participation. Though not without its own shortcomings – it at least presents an opportunity for those on the margins of local government decision-making to become part of the process. 8. Countries that have embarked on decentralization face significant capacity issues particularly in resource management. Most developing countries face problems with public expenditure management (PEM). Traditional input based budgets are unrealistic with inflated revenue forecasts, weak financial management and accounting skills.84 This is true of TMAs such as Sialkot and Sahiwal. Investment in the capacity to manage resources more effectively should be a key aim of PICIIP. Ultimately decentralization is about service delivery. International agencies view decentralization as key to improved service delivery and essential to achieving the Sustainable Development Goals and poverty reduction. This is premised on the belief that decision-making is closer to service beneficiaries. However, evidence from a number of studies from several countries including Pakistan shows impact from decentralization to be mixed.85 In Pakistan political devolution and administrative decentralization are thought to have produced better results than the last round of fiscal decentralization measures. However, evidence of service effectiveness remains questionable. 9. Other work on the impact of decentralization on poverty has reached similar conclusions. An OECD-DAC review of twenty country studies concluded the impact of decentralization on 82 Local Democracy and the Challenges of Decentralizing the State: An International Perspective, Local Government Studies 35,2 November 2006. 83 Decentralization and Local Governance: Comparative International Perspectives and the Pakistan Case; Background Paper for the Commonwealth Secretariat, 2006 84 Ibid 85 J. Ojendal & A. Dellnas: The Imperatives of Good Local Governance: Challenges for the Next Decade of Decentralization, UN University Press 2013 Page 192 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps poverty was contingent on policy makers ensuring that devolution was pro-poor. It also concluded, where states were failing to fulfill their basic functions decentralization could be counter-productive. Where countries were fulfilling their responsibilities decentralization was a powerful tool for poverty reduction, improving the representation of the poor and better targeting of service delivery.86 These findings resonate with Pakistan’s experience of decentralization and devolution in the past. Pakistan’s Experience 10. In 2000 Pakistan’s local government reforms were based on three key elements; fiscal decentralization, administrative decentralization and political devolution. The aim being to improve service delivery and planning by elected governments, through decentralization. In essence the bureaucracy was placed under the authority of elected governments headed by Nazims (mayors) at the district, tehsil/town (sub-divisional) and union council levels. District elections at the union council level and reservation of seats for minorities and women provided statutory representation for those traditionally ignored in local politics. While the arrangements provided an opportunity for improved service delivery, policy and structural flaws undermined the potential to deliver. 11. Several years after implementation its impact was viewed as patchy. 87 Structural impediments undermined the policy. Some of the most significant weaknesses included the lack of decentralization of federal powers (such as taxation) to provincial governments. Secondly, the lack of constitutional protection fed the perception – this policy is temporary. Thirdly, there was no significant increase in fiscal powers for local governments. Large districts were heavily dependent on provincial transfers for operational funds. These shortcomings undermined confidence in the policy and characterized provincial-local relations. In key policy areas such as HR (staffing, posting and transfers) decisions are made by the provincial government. This presented challenges at the local level with respect to staffing. Senior members of the administration cited their lack of enthusiasm for the policy on the basis that it lacked legal cover. 12. Previous efforts to implement local government reforms showed resistance among the bureaucracy and politicians. Firstly, those reforms were part of the wider strategy to centralize power in the hands of the military. Secondly, holding local government elections on a non-party basis excluded political parties from active involvement and thirdly, competition from newly elected mayors (Nazims) to provincial politicians. The lack of political support weakened the ability of districts, towns and tehsil governments to supply better services. Despite these gaps there were successes, which should be drawn upon for the current round of reforms. 13. There were notable successes in the 2001-2008 reforms. 88 It led to political empowerment, fostered greater inclusiveness (increasing women’s participation) and provided significant platform for community involvement. More importantly, local governments were given greater social service planning autonomy. Decentralization also led to predictability in the flow of funds, incentivized equitable distribution and more targeted social sector spending. In the last decade of local government change, TMAs have been considered the weak link in the governance chain. Responsibility for water supply and sanitation services, traditionally a function of TMAs remained unclear in Pakistan. In Punjab most large-scale municipal water supply schemes are run by independent water and sanitation agencies (WASA). Decentralization and devolution made little difference to their operations. In Punjab and other provinces provincial governments reclaimed control over delivery of rural water supply on the basis of inadequate TMA capacity and service provision. 86 Decentralization and Poverty in Developing Countries: Exploring the Impact: OECD, Working Paper No: 236 August 2004 87 Morianni, F (2007): Is Decentralization helping to make Social Services work for the Poor? ADB Forum on Inclusive Growth and Poverty Reduction in the New Asia Pacific 88 Naqvi, K and Robinson M (2004) Pakistan Drivers of Change: Synthesis and Policy Implications, Department for International Development (DFID) UK Page 193 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 14. Pakistan’s experience of decentralization echoed that of other developing countries. Evidence points to impact being mixed. No single factor determines whether decentralization as a policy instrument will be successful. Findings from Pakistan point to notable successes but also deep-rooted challenges. These will come to the fore again as Pakistan moves in the direction of resurrecting local government reforms. New Public Management (NPM) 15. NPM is described as a collective term for a set of management techniques and practices mostly in origin from the private sector for use in the public sector.89 It has emerged as body of managerial thought based on ideas generated in the private sector. With origins in the UK, NPM seeks to replace traditional bureaucracies with market based public administration and managerialism. Since 1980’s and 90’s NPM entrenched in theory has been advanced in many developed countries (UK, Australia, New Zealand, USA and Singapore) and in the last decade across developing countries. 16. NPM emphasizes a cultural shift in public administration from an instructive mode of work to performance, outputs and the three E’s of – efficiency, economy and effectiveness.90 Reforms initiated in the UK and under the Thatcher Government concentrated on moving government from being ‘administered’ to being ‘managed’. A similar agenda was deployed in the USA (customer focus, more for less) with international organizations such as the OECD, World Bank and IMF following suit. The imperatives for NPM reform are theoretically underpinned. Critics of the state and the role of the public sector attacked the traditional Weberian model – the bureaucracy viewed as a liability i.e. lack of responsiveness, expensive to maintain and unable to deliver services effectively.91 This attack on the public sector was grounded in new economic thinking espoused by the principal agent, principal-choice theories. Notions have questioned whether traditional bureaucracies characterized by self-interest, poor incentives and lack of monitoring could yield better performance or accountability. However, NPM is not without criticism. 17. Some have suggested that NPM is a passing fad, undermining accountability and failing to improve services or efficiency. 92 However, other schools of thought suggest internal and external drivers must be considered before assessing the impact of NPM based reforms and these will vary from country to country. Notwithstanding the debate, on its value, some lament that NPM puts a particular emphasis on seeking to solve problems to do with governance. International Perspectives: Relevance for Sialkot TMA 18. The polemics of NPM continue. Some view NPM in developing countries with skepticism while others make the point that it offers important lessons and successes, especially from Africa. Where management tools have been provided for operational efficiency the results have been significant. In Pakistan, NPM prescriptions were successfully attempted in Faisalabad (2004-2008) under the DFID Strengthening Decentralized Local Government in Faisalabad District Project. Key elements focused on strengthening performance and management capability at operational and service delivery level. However, challenges remained and it was unclear if service effectiveness was ever achieved. The projects reform Program was halted and city and provincial authorities failed to continue with the change management Program. 89 McLaughlin K Osborne, S and Ferlie E (2006) New Public Management: Trends and Future Prospects. Routledge 90 A. E. Sarkar (2006) New Public Management in Developing Countries: An Analysis of Success and Failure, International Journal of Public Sector Management 91 McLaughlin K, Osborne S and Ferlie, E (2006) New Public Management: Trends and Future Prospects. Routledge 92 Ibid Page 194 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 19. Other experiences suggest caution with NPM based reforms in developing countries. Lamenting that NPM is in its infancy in many developing countries and it is too early to arrive at any firm conclusions. Efforts to increase citizen participation have been widespread as part of improving the quality of public services through better response mechanisms. In Brazil, Jordan, Uganda and Pakistan initiatives such as Public Complaints Bureau and Citizen Charters have been adopted following the UK model. There is however, suggestive evidence from at least two countries that these Programs may not ultimately translate into service delivery improvements. 20. Africa’s experience of NPM public sector reforms appears more positive. Efforts have targeted inefficient state bureaucracies through public sector management reforms. These reforms embraced privatization, capacity building, managerial efficiency and accountability. Many countries including Angola, Botswana, Ghana, Kenya and South Africa have undergone privatization Programs, resulting in a fall in the number of public enterprises in Africa by 37% in the last decade.93 Training is viewed as integral to build capacity for reform. Many countries have institutes dedicated to public administration or training their civil servants. Botswana for example set up a specialized training center in productivity and quality improvement. 21. Other reforms have centered on improving efficiency, employment measures and accountability. In Botswana, Uganda and South Africa performance management systems aimed at improving productivity and quality of public services have been introduced. This has included making management more effective through better human and financial resource management. Public service managers have been provided with better management information systems, interdepartmental communication systems and information technology.94 Similar reforms have been attempted in Pakistan in the last 15 years with the support of different international agencies (ADB, DFID and CIDA). The ADB provided a large assistance Program to support decentralization efforts from 2004 – 2008. Currently, the World Bank is also supporting the Punjab Cities Governance Improvement Project by strengthening resource planning, fiscal accountability, public transparency and procurement practices across 5 large cities (Faisalabad, Rawalpindi, Gujranwala, Multan and Lahore). These efforts demonstrate an appetite to transform public sector management practices in Pakistan. 22. The Government of Punjab’s reform initiatives with the help of international agencies and the ADB PICIIP are theoretically underpinned by concepts of organizational change, new public management and decentralization as a policy context. PICIIP will be grappling with attempts to transform traditional public administrations i.e. TMAs in Sialkot and Sahiwal, in the Weberian mold into modern public sector agencies governed by a new set of dimensions and principles. In Pakistan, like elsewhere in the developing world, implementing decentralization policies is controversial. Local governments struggle to come to terms with the pace of change needed to deliver improved services and development impacts. Under-developed capacity and expertise undermine reforms. 23. There are several lessons for policy makers and practitioners alike when devising and implementing municipal reforms as part of decentralization policies. These lessons draw on Pakistan’s previous attempts to improve local governance and international perspectives. Provincial dynamics is an important consideration for districts, tehsils and towns wishing to embark on municipal reform. Provincial governments have continued to exercise command and control over important policy areas like human resource and public expenditure management including operational matters. In the new local government elections and structures it is imperative that cities are given the freedom to liberate themselves and fulfill their potential as modern public sector organizations when they can set their own policies and develop indigenous performance management systems with appropriate structures. Once cities/towns have the power to control front line activities, effective service delivery may materialize. 93 94 Sharma, C K (2007) New Public Management Challenges and Constrains: Botswana -University of Botswana Rosta, M (2011) What Makes New Public Management Reforms Successful? An Institutional Analysis, Corvinus University of Budapest, Hungry Page 195 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan B. Chapter VI Sector Assessment, Strategies and Roadmaps Relevant Institutions 24. The bureaucratic machinery of the province is headed by a Chief Secretary who coordinates and supervises functions of various Departments headed by Departmental Secretaries except for Planning and Development which is headed by the Chairman Planning and Development Board. All the Secretaries are assisted by Additional Secretaries, Deputy Secretaries, Section Officers and support staff. The Departments have attached departments and autonomous or semi-autonomous bodies to look after various functions. Province is divided into 9 divisions with Sialkot Division being the newest and a total of 36 districts. Gujranwala division consists of 6 districts and a total of 22 Tehsils. 25. Overall institutional landscape of Punjab is reflected in Figure VI-2 and Figure VI-3 focusing on provincial, divisional, district and tehsil level departments / institutions responsible for solid waste, water and wastewater, sanitation, urban transport and infrastructure development. Key departments are discussed in the subsequent section. Provincial Level (i) Planning and Development Board 26. The Government of Punjab’s Planning & Development Department is the principal planning organization at the Provincial level. It is headed by a Chairman. It is responsible for the coordination and monitoring of the overall development plans of the Province. It coordinates and monitors the programs prepared by the Provincial departments concerned with provincial development. The department also prepares an overall provincial economic growth strategy, urban sector plan, medium term development framework, the annual development program, and public sector development programs (PSDP). It acts as a catalyst between different departments in order to improve the pace and quality of economic development in the Province. (ii) The Urban Unit 27. The Urban Unit was established in 2006, as a Project Management Unit (PMU) of the Planning and Development department under the Government of Punjab. In 2012, it underwent significant transformation and emerged into an independent private limited company, registered with the Securities and Exchange Commission of Pakistan (SECP). The objective of The Urban Unit is to provide guidance and support to the Government departments in developing urban sector reforms and to coordinate the implementation of the reform program 28. Thematic areas on which Urban Unit focuses includes GIS, urban planning and design, solid waste management, water and sanitation, urban transport, municipal finance and urban economics, information and communication technology, management information system, capacity development and social and environment safeguards, and monitoring and evaluation (M&E). (iii) Local Government and Community Development (LG&CD) 29. The Local Government and Community Development (LG&CD) department is the administrative department of local governments in Punjab and has an over-seeing role to ensure that the local governments perform their functions within the provincial framework and adhere to the federal and provincial laws. The Department is assigned with the responsibility to implement Punjab Local Government Ordinance (PLGO) 2001 and its successor the Punjab Local Government Act 2013. Page 196 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure V-2: Existing Institutional Framework of Sialkot Chief Secretary Punjab Provincial Level Planning and Development The Urban Unit Local Government and Community Development Punjab Local Government Board Provincial Local Government Commission The Walled City of Lahore Authority Punjab Saaf Pani Company (PSPC) Divisional Level DG Local Government and Community Development Housing, Urban Development & Public Health Engineering Department (HUD & PHED) Finance Communication & Works (C&W) Environment Protection Punjab Housing and Town Planning Agency (PHATA) Transport Planning Unit Public Health Engineering Department (PHED) Provincial Transport Authority Bahawalpur Development Authority Punjab Municipal Development Fund Company Punjab Local Government Academy, Lalamusa Excise & Taxation Industries, Commerce and Investment Home Department Police Other Provincial Departments Agriculture, Auqaf and Religious Affairs, Chief Minister’s Inspection Team, Cooperatives, Energy, Food, Forestry, Wildlife and Fisheries, Health, Higher Education, Human Rights and Minorities Affairs, Information and Culture, Labour and Human Resource, Law and Parliamentary Affairs, Literacy and Non Formal Basic Education, Livestock and Dairy Development, Management and Professional Development , Mines and Minerals, Population Welfare, Public Prosecution, School Education, Services and General Administration, Social Welfare and Bait-ul-Maal, Special Education, Women Development, Youth Affairs, Sports, Archeology & Tourism, Zakat and Ushr Irrigation Divisional Director LG&CD Cattle Market Management Company Gujranwala Division Regional Police Officer Additional Commissioner Coordination Additional Commissioner Development and Finance Additional Commissioner Revenue Additional Commissioner Construction Chief Engineer District Coordination Officer / District Collector of 1. Gujranwala 2. Hafizabad 3. Gujrat 4. Narowal 5. Mandi Bahauddin Sialkot Chamber of Commerce and Industry DSP Traffic Police District Coordination Officer / District Collector Assistant Director Local Government (ADLG) Executive District Officer Health District Officer Finance and Budget Executive District Officer Education District Officer Excise and Taxation Executive District Officer Finance and Planning District Officer Planning Executive District Officer Community Development District Officer Accounts Executive District Officer Agriculture District Officer Enterprise and Investment Promotion Additional District Collector (ADC) Executive District Officer Roads District Officer Roads District Officer Building District Officer Environment Deputy District Officer Roads Deputy District Officer Building Deputy District Officer Environment District Regional Transport Authority (DRTA) Tehsil Level Tehsil Municipal Administration Sialkot Tehsil Municipal Officer Sialkot Tehsil Officer Finance UC Level Board of Revenue Commissioner Gujranwala Division District Government Sialkot District Level Transport Department Tehsil Officer Regulation Tehsil Officer P&C Cantonment Board Sialkot Tehsil Officer Infrastructure and Services (TO I&S) Sialkot Waste Management Company (SWMC) Assistant Commissioner (AC) Sialkot Transport Company (STC) Union Council Administration (at each Union Council) Page 197 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-3: Institutional Framework of Sialkot in The Punjab LGA 2013 Chief Secretary Punjab Provincial Level Planning and Development The Urban Unit Local Government and Community Development Punjab Local Government Board Provincial Local Government Commission The Walled City of Lahore Authority Punjab Saaf Pani Company (PSPC) Housing, Urban Development & Public Health Engineering Department (HUD & PHED) Finance Transport Department Excise & Taxation Board of Revenue Divisional Level Industries, Commerce and Investment Communication & Works (C&W) Other Provincial Departments Punjab Housing and Town Planning Agency (PHATA) Transport Planning Unit Public Health Engineering Department (PHED) Provincial Transport Authority Bahawalpur Development Authority Punjab Local Government Academy, Lalamusa Police Commissioner Gujranwala Division Divisional Director LG&CD Cattle Market Management Company Gujranwala Division Home Department Agriculture, Auqaf and Religious Affairs, Chief Minister’s Inspection Team, Cooperatives, Energy, Food, Forestry, Wildlife and Fisheries, Health, Higher Education, Human Rights and Minorities Affairs, Information and Culture, Labour and Human Resource, Law and Parliamentary Affairs, Literacy and Non Formal Basic Education, Livestock and Dairy Development, Management and Professional Development , Mines and Minerals, Population Welfare, Public Prosecution, School Education, Services and General Administration, Social Welfare and Bait-ul-Maal, Special Education, Women Development, Youth Affairs, Sports, Archeology & Tourism, Zakat and Ushr Irrigation Punjab Municipal Development Fund Company DG Local Government and Community Development Environment Protection Additional Commissioner Development and Finance Additional Commissioner Coordination Regional Police Officer Additional Commissioner Revenue Additional Commissioner Construction Chief Engineer Assistant Director Local Government (ADLG) Cantonment Board Sialkot District Collector Sialkot Sialkot Chamber of Commerce and Industry DSP Traffic Police Municipal Corporation Sialkot Additional District Collector (ADC) District Level Chief Officer Sialkot Sialkot Waste Management Company (SWMC) Budget and planning, properties, assets, internal and external audit, taxes, fees, rates, rents, tolls, charges, fines and penalties, small and medium size enterprises, Regulation of dangerous and offensive articles and trades, licenses, permits, grant permission, encroachments, enforcement, environment Urban Union Councils (at each Union Council) Spatial plans, master plans, land use control, zoning, express ways, flyovers, bridges, roads, under passes, streets, lighting, parks, playgrounds, billboards, hoardings, firefighting, slaughterhouses District Regional Transport Authority (DRTA) Water sources and reservoirs , water supply, sanitation, solid waste collection and sanitary disposal of solid, liquid, industrial and hospital wastes, landfill site and recycling and treatment plants public transport, mass transit, traffic planning, engineering and management, parking places, stands and terminals, Assistant Commissioner (AC) District Education Authority Sialkot Transport Company (STC) District Health Authority Municipal Committee of Daska, Pasrur and Sambrial Urban Area Of Sialkot District Rural Union Council (at each Union Council) District Council Sialkot Rural Area of Sialkot District Page 198 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 30. The department is also responsible for the formulation of public policy and its promulgation, updating of laws, rules and guidelines for the working of local government department, coordination with Federal/Provincial Government departments and allied agencies as well as all the three tiers of local governments on the issues pertaining to the local government system. 31. The Department has 6 attached departments ‘Punjab Local Government Board, Bahawalpur Development Authority, Provincial Local Government Commission, Punjab Municipal Development Fund Company, The Walled City of Lahore Authority, and Directorate General Local Government and Community Development. 32. The Punjab Local Government board is responsible for the service matters of members of Local Council Staff (LCS) and TMA cadre, postings/transfers of all officers in the TMAs, conduct disciplinary proceedings against LCS/TMA cadre officers, recruitment by the Government on the basis of written examination conducted by the PLGB, maintenance of pension fund, and maintenance of accounts received from Local Governments. (iv) Housing, Urban Development and Public Health Engineering 33. The Housing and Physical Planning Department (H&PP) was created in 1972 which went through frequent changes and finally given the name of “Housing, Urban Development & Public Health Engineering Department (HUD&PHED)” to depict Urban Development Authorities and Public Health Engineering Department as its main organs. 34. The Public Health Engineering Department (PHED) is a sub department of Housing, Urban Development and Public Health Engineering they plan, design and implement water and sanitation facilities in rural and urban areas, except areas under the oversight of WASAs. Allocations for rural areas and some large projects are directly given to PHED, which is the planning and executing agency for most WSS investments. The PHED’s Technical and Community Development staff provides technical and management support to Community Based Organizations (CBOs) who are operating & maintaining functional rural water supply schemes on self-help and self-financing basis95. 35. Punjab Housing and Town Planning Agency (PHATA), Development Authorities, Water and Sanitation Agencies (WASAs), Traffic Engineering and Transport Planning Agency (TEPA), and Parks & Horticulture Authorities (PHA) are also under the administrative control of Housing, Urban Development & Public Health Engineering Department (HUD&PHED). (v) Punjab Saaf Pani Company (PSPC) 36. The Punjab Saaf Pani Company (PSPC) was incorporated in March, 2014 under Section 42 of the Companies Ordinance 1984 to improve water supply in terms of, both, access and quality of drinking water. It is mandated to conceive, plan, design, execute and manage projects for provision of safe drinking water to the communities living in rural and peri-urban areas of the province. 37. It is currently preparing a Master Plan for sustainable safe drinking water solutions in a comprehensive and integrated manner. This brings PSPC to the challenge of institutional redesigning of the entire water supply sector in rural and peri-urban areas, which are not covered by WASAs in metro cities, or by TMAs in small and medium-sized towns. 95 Investing Wisely Sanitation and Water Saving lives; Sanitation and Water for All (SWA) PAKISTAN Sector Status Report 2012 Page 199 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps (vi) The Punjab Transport Department 38. The Punjab Transport Department is responsible for public transport policy and planning in the Province. It was established in 1987 under the West Pakistan Motor Vehicles Ordinance 1965. The current set-up of the transport department includes the secretariat, attached departments, Transport Planning Unit (TPU) and Lahore Transport Company. The Transport Planning Unit (TPU) is a technical body, which develops policy and oversees transport planning, and implementation of plans, throughout the province. 39. The department is responsible for the licensing of public transport services through the Provincial Transport Authority (PTA). It is also responsible for the implementation of government policies for provision of affordable, comfortable and efficient transport services across the province, preparation and implementation of development plans, Initiation of special public transport initiatives like subsidies, environment friendly transport, and fixation and regulation of public transport fares. (vii) Communications and Works Department 40. This provincial department was set up in 1962 in compliance with the West Pakistan Highways Ordinance 1959. It is responsible for planning, execution, development and maintenance of all provincial roads and bridges through annual development program, sugar cane access and foreign assistance. With regard to highways, it carries out the following functions: 40.1. Defining standards and specifications for various types of roads and bridges; 40.2. Planning, designing, construction, maintenance, repairs and improvements of roads, bridges, culverts, causeways and motorized launches; 40.3. Administration of road and bridge tolls and the lease of land for filling/service stations; 40.4. Road research and materials testing; 40.5. Execution of works on behalf of other agencies; and 40.6. Engineering training. (vii) Environment Protection Department 41. Punjab is the first province where an Environmental Protection Agency (EPA) was created in 1987. In 1996, a separate administrative unit, Environment Protection Department (EPD) was formed under the Government of the Punjab. EPA Punjab was then detached from the HP&EP Department and now works as a functional unit under the EPD, Punjab. 42. Provincial Environment Protection Agency (EPA) is given statutory cover through the Pakistan Environmental Protection Act (PEPA) 1997. According to PEPA Section 26 the Federal Government may delegate any of its or of the Federal Agency's powers and functions to any Provincial Government or any Government Agency. Moreover, the Provincial Government may delegate any of its or of the Provincial Agency's powers to any Government Agency of such Provincial Government or any local council or local authority in the Province. 43. Under section 16 of the 1997 PEPA the Federal Agency or any Provincial Agency that is satisfied that the discharge of any waste in violation of the provisions of the Act is likely to occur or occurring are empowered to direct the responsible person to take necessary measures. The provincial EPAs have been empowered to issue an Environmental Protection Order to deal with an actual or potential adverse environmental effect following a violation of the provisions of the Act. This may include immediate stoppage of pollution, installation of pollution control devices and action for disposal of waste and restoration of environment. Page 200 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Divisional Level (i) Commissioner Gujranwala Division 44. The Commissioner’s office was abolished along with that of the Deputy Commissioner at the time of the introduction of the local government system in 2001. However, the Punjab Government, in October 2008, revived the post of Divisional Commissioner and proposed amendments to various laws to make it an effective office of coordination and control. 45. The Commissioner at the Gujranwala division level is the prime agent of the Provincial Government, overseeing the functions of line departments. He is mainly responsible for three important functions: coordination, magistracy and land revenue collection. 46. He is supported by the District Collector (DC) and Additional DC for land revenue and appellate matters at district and tehsil level. The District Coordination Officer who is the head of district administration also holds the District Collector charge. (ii) Cattle Market Management Company Gujranwala 47. Cattle Market Management Company Gujranwala is recently established at divisional level under section 42 of Companies Ordinance 1984 to reform operation of cattle markets and their management to discourage extortion, corruption, role of middlemen and official mafias. It will take over the operations of the existing cattle markets from TMA Sialkot and other local governments in Sialkot and others districts in Gujranwala Division. In total there are nine cattle market management companies being established in each division. District Level (i) Works and Services Department of District Government Sialkot 48. Works and Services department of District Government Sialkot, under the Executive District Officer, is conceived as the main agency responsible for the management of the urban street system. Most of its senior staff were transferred from the Government of Punjab Communication and Works Department and, in many ways, remain in closer coordination with the provincial agency. The EDO Works and Service (EDO W&S) is responsible for the construction, improvement and maintenance of all roads and public buildings in Sialkot City. 49. The EDO supervises the functions of three District Officers, who look after roads, buildings and environment. As he and most of his senior road staff had been transferred to CDGF from the Provincial Communications and Works Department, it is perhaps natural that their professional links remain closer with the Government of Punjab C&W Department than with the local agencies. (ii) District Officer Roads 50. The district’s road department is the sub department of Works and Services department of District Government Sialkot, which is headed by District Officer Roads. The department is responsible for the management of all primary roads in Sialkot as well as the secondary roads in other Tehsils of Sialkot district. It is also responsible for the construction and maintenance of roads, sidewalks and street lighting. (iii) Environment Department of District Government Sialkot 51. The district’s environment department is the sub department of Works and Services department of District Government Sialkot, which is headed by District Officer Environment. The major functions of the department include: Page 201 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 51.1. To assist Provincial Environment Protection Agency (EPA) in the discharge of its functions under the Pakistan Environment Protection Act, 1997 51.2. Regulate motor vehicles subject to the provision of the Pakistan Environment Protection Act, 1997 and the rules and regulations made there under 51.3. To ensure, guide and assist the proponents of new projects in submission of initial environmental examination (IEE)/ Environmental Impact Assessment (EIA) to the DG Punjab EPA for approval. 51.4. Identify the needs for legislation in various sectors of the environment 51.5. Ensure the implementation of environment protection and preservation measures in all development projects at the district level and to sensitize government agencies on environmental issues (iv) District Excise & Taxation 52. The District’s Excise and Taxation department is the sub department of Finance and Planning department of District Government Sialkot which is headed by District Officer Excise & Taxation. It is responsible for the motor vehicles registration and payment of the token tax for the entire Sialkot district. The motor vehicle registration and payment of the token tax in Sialkot is computerized, along with all the districts of the Punjab province. (v) Sialkot Transport company 53. The Sialkot Transport Company (STC), an autonomous organization; established under the administrative control of the Secretary, Transport Department Government of Punjab. It is managed by the Sialkot Chamber of Commerce and Industry (SCCI). It currently has a fleet of 20 buses, which are plying on the Sialkot – Pasrur route. (vi) The Deputy Superintendent of Police (DSP) Traffic Police, Sialkot District 54. The Deputy Superintendent of Police (DSP) Traffic Police, Sialkot District is under the District Police Officer (DPO). The Traffic Police has the primary responsibility to regulate and enforce smooth flow of traffic and is also in-charge for the issuance of the traffic license for the Sialkot District. Tehsil Level (i) Tehsil Municipal Administration Sialkot 55. Since the local government reforms in 2001, several of the services, which were previously the domain of urban or rural local councils, have been spatially and functionally integrated at the Tehsil level in Sialkot. Services provided by the Local Government and Community Development (LG&CD) and the Housing, Urban Development (PHUD) and Public Health Engineering Department (PHED) have been devolved from the Province to the Tehsil level. The devolution of these departments has ensured that the provision of municipal services is now the sole functional responsibility of the Tehsil Municipal Administration. Amongst them are key municipal services such as water supply, sewerage, sanitation, and drainage schemes. 56. Tehsil Municipal Officer (TMO), the highest-ranking official in the Tehsil Municipal Administration, heads the executive branch of the tehsil government. The TMO performs coordination functions similar to those of the DCO at the TMA level. The executive branch is divided into 4 departments and a Tehsil Officer (TO) heads each of the departments (Finance, Planning and Coordination, Regulation and Infrastructure and Services) to carry out its functions. The Chief Officer and his staff are responsible for Operation and Management of Water and Sanitation services. Details are as follows; Page 202 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 56.1. Tehsil Officer Municipal Regulations is responsible for licensing, management of municipal lands, estates, properties, facilities and enterprises and enforcement of relevant municipal laws, rules and byelaws. 56.2. Tehsil Officer Infrastructure and Services is responsible for water, sewerage, drainage, sanitation, roads, other than Provincial and district roads, streets and street lighting; firefighting, park services. 56.3. Tehsil Officer Planning is responsible for spatial planning and land use control; building control; and coordination of development plans and projects with Union Administration, Village Councils and other local governments. 56.4. Tehsil Officer Finance is responsible for budget, revenue and accounts. (ii) Sialkot Waste Management Company 57. Sialkot Waste Management Company (SWMC) is established under section 42 of the companies’ ordinance 1984 on 12 July 2013. SWMC started its operation from 31st March 2014. SWMC is governed by a Board of Directors (BODS), which is headed by a Chairman. Professionals of different disciplines - for operations and management of solid waste - have been hired in the company, which were lacking in the previous TMA. Management structure of SWMC is mentioned in Figure VI-4. 58. A Services and Asset Management Agreement (SAMA) was signed between TMA Sialkot and SWMC. All the functions and assets related to solid waste management of TMAs have been entrusted to SWMC. TMA has shifted their 673 solid waste management staff, the budget, including 2 Sanitary Inspector, 18 Sanitary Supervisors and 653 Sanitary Works to SWMC. However, not all the positions are filled and to fill the shortage of manpower at operational level, the SWMC regularly employs contingent staff (daily wage). Figure VI-4: Sialkot Waste Management Company Organogram Chairman 0 Board of Directors 0 Chief Internal Audit 1 Managing Director 1 Mannager Audit 1 Company Secretary 1 Senior Manager Admin & HR 1 Chief Financial Officer 1 Manager P&C 1 Manager Admin & HR 1 Manager Finance 1 Assistant Manager P&C 1 Assistant Manager Admin 1 Assistant Manager F&B 1 Assistant Manager HR 1 Assistant Manager Accounts 1 Senior Manager Operations 1 Manager Workshop 1 Manager Communication 1 Manager MIS 1 Assistant Manager Communication 1 Assistant Manager MIS 1 Assistant Manager Audit 1 Auditors 2 Manager Dumpsite/ Landfill 1 Assistant Manager Planning 1 Manager Operations 1 Assistant Manager Operations 2 Source: Sialkot Waste Management Company Page 203 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 59. Similarly, there are 25 driver’s workshop and 33 loaders workshop working informally with SWMC. SWMC has recalled all sanitary workers which were on TMA payroll and transferred to the company but working on special assignment with other departments or at government official’s homes. To improve attendance, the company has installed a biometric attendance system on a pilot basis. 60. Sialkot waste management company and TMA Sialkot were required to develop key performance indicators as part of a performance review. This was a prerequisite for any financial disbursement from TMA. However, they are yet to be developed. (iii) The Cantonment Board Sialkot (CBS) 61. Sialkot Cantonment is an area in Sialkot adjacent to the city area, which is managed by the armed forces (under the Cantonment Act 1924) to provide civic facilities to its residents who are typically serving or retired army personnel. Sialkot Cantonment Board is the administrative body of Sialkot Cantonment. It covers an area of 6781.77 acres (27.445 km2). 62. Sialkot Cantonment Board is under National Jurisdiction and has virtually no institutional links with local and provincial agencies in Sialkot. The cantonment maintains its own infrastructure of civic facilities (iv) Key Institutional Changes in the Punjab Local Government Act 2013 63. On August 23, 2013, the Provincial Assembly passed the Punjab Local Government Act, 2013 (XVIII of 2013), by replacing the Punjab Local Government Ordinance, 2001, (XIII of 2001). Later, on 13th September, 2013, vide Notification No. SOR (LG) 39-20/2013, issued under subsection (3) of section 1 of the aforesaid Act, all previsions of the Act except section 154 thereof dealing with repeal of 2001 Ordinance were enforced with immediate effect. This is an interesting notification, which on paper implemented new Punjab Local Government Act 2013, but section 154 is yet to become operational, meaning thereby that the Punjab Local Government Ordinance 2001 is still operational. 64. The new legislation introduced several levels of Local Governments and Authorities at local level in Sialkot district, and also created urban rural divide. Some of the key changes are mentioned below and spatially presented in Figure VI-5 and Figure VI-6. 64.1. 64.2. 64.3. 64.4. 64.5. 64.6. 64.7. Abolishment of District Government Sialkot Abolishment of Tehsil Municipal Administration Sialkot, Daska, Pasrur and Sambrial Creation of Municipal Corporation Sialkot for urban area of Sialkot City Creation of Municipal Committee for each urban area of Daska, Pasrur and Sambrial Creation of District Council for the rural area of Sialkot District Creation of District Education Authority for Sialkot District Creation of District Health Authority for Sialkot District 65. A Mayor will be the executive head of the Municipal Corporation Sialkot. The Chief Officer (CO), the highest-ranking official in the Municipal Corporation Sialkot will head the executive branch of the Municipal Corporation. The Chief Officer will coordinate and facilitate the performance of functions assigned to the Municipal Corporation under the supervision of the Mayor. Page 204 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan C. Chapter VI Sector Assessment, Strategies and Roadmaps Political Accountability Lack of representation 66. A fundamental characteristic of the current structure of governance at tehsil level is the lack of local representation. However, this is expected to change in 2016 with new local government elections earmarked for late 2015. Without a political head or town Nazim, political accountability is undermined. In the previous local government system, between 2001- 2008 Nazims were elected through an electoral college consisting of directly elected union councilors. While the system was skewed in favor of politicians serving the interests of union councilors rather than the wider electorate some semblance political accountability existed. A system was in place allowing albeit a narrow constituency to hold those in public service to account for poor municipal performance. 67. New local government elections scheduled in December 2015 will take place on a party basis and offer greater political accountability. Nazims at district and tehsil level will be able to hold executive heads of government departments responsible and accountable for appropriate service provision and delivery. It remains to be seen to what extent this will be exerted in practice. Adequate representation and a clear mechanism for accountability will be essential for effective reform of the local government system. The challenge will be to establish a system that avoids elite capture and reflects broad-based representation - where union councilors represent a concentration of local elite interests, as is common across Pakistan. Mitigating competing interests 68. The representative nature of local government will further be called into question by the existence of powerful local political factions, in the shape of Sialkot’s MPAs and MNAs all of whom will have strong traditions of holding political office and whose origins will be from established political families and connections. With strong grassroots support, they may claim to have greater popular legitimacy than the Tehsil Nazims, as was commonly the issues across Pakistan in the previous local government system. From 2001- 2008 with considerable resources and leverage at their disposal, MNAs and MPAs posed a significant challenge to local government. They often carried out parallel development functions or lobbying heavily for local government spending to be channeled in a given direction. Such tensions led to a breakdown in cooperation and over development proposals, to the extent that both district and tehsil governments often refused to provide infrastructure maintenance for projects funded through MPA/MNA budgets. 69. The new system and reforms could also face similar challenges for competing resources and development initiatives. It will be important in the new system for TMAs/Municipal Corporations to navigate these in a way that there is greater cooperation and consensus between political representatives and municipal executives about Sialkot’s overall goals, strategies and investment programs. It will be essential for all political and non-political agents to plan accordingly. The troika of MCs, political representatives and private sector/citizens will need to work together in Sialkot to achieve success. Accountability of decision-making 70. In spite of these challenges, a devolved system is more accountable than a non-devolved one. Previously, town/tehsil Nazims reported to their counselors and councils directly. They were empowered to hold TMA staff to account and were given the responsibility for monitoring service delivery. However, it is widely acknowledged that this process was executed imperfectly and not always in the spirit of the 2001 local government ordinance. Nevertheless, it gave ordinary citizens a voice in the debate over issues of public service provision and substantially increased Page 205 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps the channels for complaint. Issues raised at the union council level were debated at the tehsil council level. 71. Since 2008 TMOs have reported to a non-elected provincial secretariat through their executive heads or administrators. The framework for citizen voice and public accountability was weakened, though other channels such as the use of non-government organizations, MPAs and MNAs remained routes for raising concerns around failing public services. However, this is limited in scope and it is now hoped that new local government elections will offer ordinary people and citizens of Sialkot the opportunity to hold to account newly formed municipal corporations. It is essential to have a formal framework for accountable- decision-making as soon as possible. The local government elections in December 2015 may usher in such a framework. Provincial- local relations 72. The character of the relationship between provincial government – local authorities varies from time to time. From 2001-2008 substantial powers were transferred from the province to the districts and tehsils, however, there was no devolution from the federal to provincial level. Consequently, the responsibilities of the province were reduced, which was the cause of much consternation between provincial and local authorities. In the current system, with administrators in charge of key decision-making and framework planning, these relations have been far more harmonious. The TMAs report to the provincial local government and community development department. 73. In Sialkot some officers have raised concerns on how the relationship will unfold once the new municipal governments are in place and reporting/accountability mechanisms are redrawn. A return to the pre-2008 environment is envisaged to some extent. From the perspectives of the administrators there are no issues between province and local governments in Sialkot. The provincial government is in the driving seat for new local government elections and reforms and with the support of specialized entities such as the Urban Unit TMAs and in the future municipal corporations will have considerable support from the province to implement new plans, Programs and initiatives to improve public service provision. This is discussed in more detail in the benchmarking section. Excessive Powers 74. The main focus of provincial-local tension is the authority retained at the provincial level to determine staffing levels, transfers and promotions. This was true in the past and remains the case today. DCOs, Administrators and TMOs and Nazims previously believe that the spirit of devolution was never fulfilled and is unlikely to until the province devolves autonomy to the TMAs/ Municipal Corporations for setting the size of its establishment. Sialkot TMA has been particularly disadvantaged in this respect from the outset. Many positions remain vacant since the TMAs sanctioned staffing at its creation in 1993. The provincial ban on recruitment which followed in various stages over the last two decades has meant that the tehsils/towns suffers from a legacy of trying to fulfill their functions and responsibilities with a staff workforce that today, amounts to just 65 per cent of its sanctioned strength. 75. The senior officials in tehsil administrations view the inability of provincial government to fill key posts, as a serious challenge. There is a perception of a lack of responsiveness on the part of the Services & General Administration (S&GA) and Finance departments to the problem of filling the many vacancies that persist despite numerous representations by the TMAs. Compounding this are the short-term horizons and lack of motivation that arise out of the provincial propensity for transferring or promoting key officers, often inexplicably and at short notice. Provincial line departments also exert considerable influence particularly in the Infrastructure and Finance departments. Here, departmental contact with the province is primarily through local MNAs and MPAs who are able to influence provincial departments to issue Page 206 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps directives for the implementation of schemes falling outside the tehsil development plan. In effect, the department finds itself trying to please two separate taskmasters – with plenty of scope for conflicting interests to surface. D. Institutional Analysis Legal Framework 76. Constitutionally, Pakistan remains a two-tier federal state: the 1973 Constitution initially did not recognize local governments as the third tier of government. This meant that local governments do not have the constitutional right to a share of provincial revenues that the provinces have to a share of federal revenues. Two factors have contributed to this. First, it was not until 1958 (11 years after Pakistan's independence) that political leaders and parties agreed on a constitution, which was subsequently amended twice. Second, the military took the country's reins at several critical junctures and experimented with various forms of local government, primarily surrogates for a parliamentary form of democracy. However, in 2010 the 18th Amendment to the Constitution of Pakistan made it mandatory. Article 140(A) of the Constitution explicitly states – ‘each Province shall, by law, establish a local government system and devolve political, administrative, and financial responsibility and authority to the elected representatives of the local governments’. Policy Framework 77. In August 2001, Pakistan initiated its devolution Program with a set of changes to the structure of local government that created some 6,500 new local governments with responsibility for a broad range of devolved functions and services. The changes included the abolition of the existing three levels of provincial administration (divisions, districts and tehsils) and the creation of a new tier of local governments comprising districts & city district, tehsils & town (tehsil in districts and towns in city districts) and union administrations, and the replacement of the existing municipal bodies by these new local governments. These arrangements apply to all provinces, but not to the Cantonment (military) areas of towns and cities, or the Federally Administered Tribal Areas, or Jammu and Kashmir. 78. The Commissioner’s office was abolished along with the Deputy Commissioner at the time of the introduction of the local government system in 2001. However, the Punjab Government, in October 2008, revived the post of Divisional Commissioner and proposed amendments to various laws to make it an effective office of coordination and control. Thus rendering local governments loyal provincial subjects, the constitutional protection to LGO 2001 was time barred. This meant that the Punjab province could not amend or change LGO without seeking approval of the President. The constitutional protection to the current local government system ended on 16th October 2009 and term of Nazims ended on the same day. However, subsequent to that Punjab provincial government was free to legislate on the form of local governments they sought to retain. Thus, with the change of national and provincial governments after the elections in 2008, Local government elections were stalled across the province including Sialkot. Post 2008 Framework: 2013 Local Government Elections 79. On August 23, 2013, the Provincial Assembly passed the Punjab Local Government Act, 2013 (XVIII of 2013), by replacing the Punjab Local Government Ordinance, 2001, (XIII of 2001). Later, on 13th September 2013, vide Notification No. SOR (LG) 39-20/2013, issued under subsection (3) of section 1 of the aforesaid Act, all previsions of the Act except section 154 thereof dealing with repeal of 2001 Ordinance were enforced with immediate effect. This is an interesting notification which on paper calls to implement the new Punjab Local Government Act 2013 but Page 207 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps section 154 is not operational, meaning thereby that the Punjab Local Government Ordinance 2001 is still in the field. 80. This new legislation is more akin to the framework established in 1979, rather than the devolution and decentralization system promulgated in 2001. It introduces several levels of local government authorities as well as retaining several provisions of 2001 Ordinance, but no administrative office has been devolved to the local governments and critically there appears no provision for citizen voice. One of the key strengths of the 2001 Act was the provision of local community organizations (CCBs) empowered and entitled to access funds for community initiatives including the provision of community infrastructure. Though problems persisted around the release of funds for CCBs and the considerable amount of funds that were underutilized, there was a formal framework for citizen participation and voice. This is missing in the 2013 Act and may undermine TMAs/Municipal Corporation credibility in the eyes of consumers and service end users i.e. citizens. The onus will be on urban union councils in Sialkot to ensure they adequately represent a broad electorate and hold the Sialkot municipal corporation accountable for civic services. 81. The new act affords local governments the ability to levy and raise local taxes and financial control though there is little detail what this will mean for Sialkot as a municipal corporation. The act says very little on the ability of the new municipal corporations to appoint and remove staff from the executive. This historically remains the preserve of the provincial government and it would seem it is unlikely to change in the near future. TMA Sialkot Structure 82. The local government re-organization in 2001 established three tiers of local government in Sialkot at district, tehsil and union level. Each level of government is supported by an administration. At Tehsil level the administrations comprise a Nazim, Naib Nazim, Tehsil Municipal Officer (TMO), and staff in the Finance (F), Municipal Regulation (R), Planning and Coordination (P&C) and Infrastructure and Services (I&S) sector. 83. Since the local government reforms in 2001, several of the services that were previously the domain of urban or rural local councils have been spatially and functionally integrated at the Tehsil level in Sialkot. Services provided by the Local Government and Community Development (LG&CD) and the Housing, Urban Development (PHUD) and Public Health Engineering Department (PHED) have been devolved from the Province to the Tehsil level. The devolution of these departments has ensured that the provision of municipal services is now the sole functional responsibility of the Tehsil Municipal Administration. Amongst them are key municipal services such as water supply, sewerage, sanitation and drainage schemes. This was a change from the previous system, where these services were simultaneously provided by both the rural and urban local councils and by the provincial line departments. 84. The organizational structure of the TMA Sialkot is illustrated in figure 1. A Tehsil Nazim, assisted by the Tehsil Municipal Officer, heads the Tehsil Municipal Administration Sialkot. However, since 2009, local government in the Sialkot has remained in limbo. New elections were deferred while provincial legislators talked about various options. In the absence of elected representatives, the TMA Sialkot is headed by the post of ‘Administrator’ representing the provincial government. This is likely to change when Municipal Corporations are established following local government elections in December 2015. An elected Tehsil Nazim will replace the Provincial Administrator. The executive position is likely to be taken by a Chief Officer and the two positions are likely to constitute ‘corporate management’ within the Municipal Corporation. 85. Presently, the Tehsil Municipal Officer (TMO) is the highest-ranking civil servant in the Tehsil Municipal Administration and heads the executive branch of the tehsil government. The TMO performs coordination functions similar to those of the DCO at the district level. The executive branch is divided into 4 departments and a Tehsil Officer (TO) heads each of the Page 208 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps departments (Finance, Planning and Coordination, Regulation and Infrastructure and Services) to carry out its functions. The Chief Officer and his staff are responsible for Operation and Management of Water and Sanitation services. The TMA has inherited staff from the former urban councils, the rural district councils and also from various Provincial level departments (Figure 2). The TMA Sialkot has a total of 1,553 sanctioned posts of which 51% (790) are filled and 49% (763) are vacant. However, with the exclusion of staff that is transferred to Sialkot Waste Management Company this number decrease to 880 of which 53% (464) are filled and 47% (416) are Vacant. Majority of the staff (83%) are working in Infrastructure and Services wing of TMA and working at operational level as Sanitary Worker (48%), Naib Qasid (5%), Mali (5%) and Mashki (4%). Goals, strategies and objectives 86. Goals, objectives and strategies are fundamental to the effective functioning of any organization. They give shape to the main purpose of an organization and constitute a model around which norms, rules, behavior, processes and working patterns revolve. The development of goals, objectives and strategies, is at a very rudimentary stage in Sialkot. There is a weak understanding of what goals and objectives – the foundation stones of strategic planning – should be. As a result, there was limited scope for analysis of strategic management within Sialkot TMA, other than the work completed by the Urban Unit and ADB PPTA team in 20082010. We begin with a review of what strategic management is, and what level of strategic management might be appropriate for Sialkot TMA, followed by a brief audit of the extent of understanding of goals, objectives and strategies across the TMA. Strategic management 87. Strategic management is a term that has been used to indicate a move in the focus of an organization away from a primary concern with routine activities, work processes and inputs (human, financial and technical) to a focus on outputs, objectives, outcomes and goals. Strategic planning and management is concerned with defining and implementing a clear set of goals, objectives and activities based upon the central aim or purpose of an organization within the context of the wider political, social and economic environment within which the organization is located. As such, it represents an essential part of the performance improvement process of any organization and should be seen as a critical part of local and municipal governments and corporations in Pakistan. 88. One of the main concerns of strategic management relates to performance improvement, defined in terms of internal performance (i.e. operations) and external performance (i.e. outputs and outcomes that impact on the surrounding environment of the organization). Some organizations refer to this as ‘results-focused’ management in an attempt to give even greater emphasis to what is being achieved by the organization, rather than how it is achieving it. The main issue here is that the content of any strategic planning and management approach has a strong emphasis on results. At the heart of any strategic planning and management process must be a system of measuring performance in some form. But it must be more than just a numerical, data analysis mechanism. Performance management should also involve acting on the information that emerges from the system, so that actions can be modified where necessary to achieve improved results, introducing the idea of continually responding to new information to improve performance leading to continuous improvement. In simple terms this means a commitment to driving performance forward by measuring results properly and using that information to achieve higher standards in the future. 89. In Sialkot this process would need to be viewed as an internal management tool and would need to be associated with a development of a management style that focuses more on the local citizens and their needs. This has implications for the way that local government managers work and the way that the organization communicates with local citizens. In this way, a Page 209 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps mutually supportive structure can be implemented in which strategic planning is people-centered, budgeting is directed at achieving results, assessment of performance identifies whether results are being achieved, and in all cases the citizen has both information and the opportunity to contribute. This contribution would go much further than periodic voting in local elections, and greater opportunities would need to be provided by the tehsil officials and their senior line staff for the public to influence, comment on and monitor outcomes designed to achieve the strategic goals and objectives of the town administrations/municipal corporations and councils in a meaningful way. 90. At present, there is a complete lack of strategic orientation within the Sialkot TMA. In spite of this the provincial government prepared its own strategy documents and sector assessments, these have not trickled down to Sialkot. Work carried out in 2008-2010 by the provincial government with ADB support seems not to have been advanced by the TMA staff. For example, the perception within TMA staff is that the provincial government will provide further support to develop this aspect of municipal performance. Efforts currently underway as part of this project aim to address this very issue. Strategic planning is a process that enables an organization to achieve significant changes in direction and activities by reassessing the goals and objectives of the organization and the types of outputs, activities, and inputs required to meet any redefined goals and objectives. 91. Such a reassessment may lead to recommendations for change in organizational direction that may be difficult to implement in the short term. It is important that strategic planning processes include a method for the town administration to choose how it is going to allocate its resources over the long term, and to be sure that its choices are implemented by its managers. At the same time, a good strategic planning process should include arrangements for the district/tehsil administration to secure economy, efficiency and effectiveness in all activities and outputs. This process is now underway through the work of the ICDS team as part of this project. Defining goals 92. Strategic planning will usually begin with the definition of the main goal/s of the organization that will, in turn, enable it to articulate a vision or mission. Whilst the main goal of any private organization can be easily defined in terms of maximizing profits and hence the value of shares, the goal of a public sector organization will be more difficult to define. This is mainly due to the fact that government’s main purpose is to maximize public wellbeing and equity requiring a careful balance of policies that will achieve development for the largest number whilst protecting those most in need including the poor, vulnerable and minority interests. This same goal or purpose can be applied to a town administration such as Sialkot within the context of a more limited range of services. Goals should be expressed in terms of the high-level outcomes that an organization aims to deliver which should reflect the fundamental purpose of the organization. Care should be taken to ensure that the goals of the organization are not expressed as a simple statement of what an organization currently does. Goals should be set against a benchmark or standard that recognizes stakeholder needs. 93. Goals should be formulated in such a manner that they take account of the likely available resources to achieve the goals. This may lead the organization to modify its goals and expectations of what is achievable. The following questions will help the organization to formulate goals that are realistic and achievable: 93.1. Where does the organization want to be in x years? 93.2. What actions would be required to achieve this? 93.3. What is the cost of those actions in financial terms? 93.4. What can the organization afford to achieve during the life of the strategic plan? 94. When these questions have been answered it will be possible for the organization to draft its goals. Goals should incorporate measurable features such as: ‘what’, ‘where’ and ‘when’. This Page 210 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps means moving from a mere expression of where the organization would like to be in future to introducing a timeframe within which goals can be achieved. This will in turn help to formulate a phased plan of actions over a number of years to achieve the expressed goals. This process commenced with the ICDS work but will need to continue for the foreseeable future. Expressing a vision 95. Once the main goal of the organization has been agreed it is considered good practice to articulate a set of guiding values and principles that will help towards the realization of goals. This is especially the case for government departments and agencies where choices affect the general public. District or tehsil councils need to communicate what they hope to achieve as part of an explicit vision or mission of the future that will help to translate the council’s political intentions into actions. 96. While a ‘vision’ represents the situation the organization is trying to create or aspires to, a mission is an obligation or desire to reach that achievement. In this sense the vision and mission are best viewed as two aspects of the same basic concept, rather than as two separate aspects of planning. Here the mission describes an object that has, as its output, achievement of the vision. 97. The most important features of a vision statement cover the following: 97.1. Based on agreed organizational values which act as a set of guiding concepts 97.2. Expressed in broad but concise terms 97.3. Memorable and easily understood by all staff 97.4. Express aspirations and expected future achievements of the organization 98. Since the formulation of a vision, as an expression of the values and principles of the district or tehsil council, needs to be attractive to voters it will need to reflect people’s needs. Thus before a local government can express a vision, it needs an understanding of what is important to its people. Strategic plan 99. Once organizational goals, vision and/or mission have been formulated it is possible to prepare a detailed city development strategy and action plan based on a set of priority objectives that will help to realize the goal within a defined time period. Most strategic plans are considered medium-term instruments and may typically cover a five-year plan period. This is distinct from an annual action plan that will define the activities to be prioritized for any one particular year. In Sialkot, for example, whilst TMA has not previously formulated a city development strategy nor a medium-term investment plan they have formulated annual action plans and budgets but these do not relate to any clearly defined strategic objectives, vision or goals. 100. In order to formulate an integrated city development strategy and plan in Sialkot it would be necessary to build the capacity of staff at TMA level to undertake the following activities: 100.1. Identification of the main needs of the area in terms of physical and social development to address service gaps, deficiencies and opportunities – taking into account economic, social and financial demands or constraints. Here, it is important to focus on key needs so as to avoid a typical problem of identifying a long ‘shopping list’ of needs that cannot be met within likely resource constraints. To define needs the government has to adopt norms or standards so it can assess any gaps between what is needed and what is currently provided. These norms have traditionally been based on Page 211 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps professional assessments although there are several international organizations that set standards and report on country conditions against nationally derived standards. 100.2. Identification of the main changes in services required to meet the priority needs of citizens with an emphasis on improving access to services for all groups, especially the poor and vulnerable, that the organization plans over the next few years. Once again it is important at this stage to focus on the key changes likely to make real differences in outcomes to ensure that the plan is achievable and can be implemented. 100.3. Formulation of performance standards to be provided including the quantity, quality and coverage of services to meet agreed objectives and goals. This should include a statement of how the organization (and, by implication, the public) will achieve these service standards and how they will be monitored and evaluated. Service standards should be defined in terms of the results to be achieved (i.e. percentage increase in coverage rather than x quantity or time of human resource input). 100.4. Allocation of resources (human and financial) to meet service changes with a variance analysis showing differences in requirement from past budgeted allocations and a revenue plan and forecast to identify the sources of required revenue. This should ideally include a cash flow projection showing critical assumptions about developments outside the direct control of the organization including the level of federal or provincial government support, wage and cost inflation and main financial risks. 100.5. This analysis should begin with a review of likely available revenue and an assessment of the expenditure implications of the objectives and actions proposed in the integrated city development strategy and action plan. 101. The completion of each of these activities will result in the formulation of a strategic document - in this case - an Integrated City Development Strategy for Sialkot. The existence of such a document is, in itself, of little use unless it is owned and communicated by the Sialkot TMA, political representatives and staff. The process should ideally include participatory discussions and consultations with key stakeholders, councilors, officers and employees representing all levels and grades of the respective local government workforce. This is currently underway and raised considerable interest widely amongst a diverse range of stakeholders. Monitoring and Review 102. The ICDS and medium term investment plan needs to be subject to regular monitoring to ensure it remains relevant to the local context of Sialkot TMA. The plan needs to take account of shifting political priorities, emerging local needs and demands, and technical developments. The monitoring and review process required for this is usually undertaken as part of strategic budget monitoring and internal review ensuring that resources are allocated to policy priorities and to areas that have been shown to be effective. They should not simply cover the allocation of additional resources (or cuts); rather they should provide an opportunity to re-examine the continued appropriateness of all expenditure under the organization's control. Goals objectives and strategy in Sialkot: a local audit 103. Sialkot TMA has weak strategic vision and in a number of instances there is no articulation of goals or strategic methods. Clearly, there are a number of endogenous and exogenous problems, compounded by considerable capacity constraints, which have resulted in weak planning, chronic short termism and a focus on only the most immediate and pressing of government tasks. The articulation of appropriate goals and formulation of a simple strategic vision, as described above, will be a critical first point of intervention in strengthening public management in Sialkot. Early questions to senior officers at TMA levels revealed that the Page 212 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps concept of using goals and strategy as a tool of proactive management remains largely undeveloped and even misunderstood. Generally, there was little conception of departmental objectives as something separate from the functional responsibilities of the department (for instance, as listed in the Punjab Rules of Business) or the duties of the department’s senior officers. Where clear responses were elicited from the departments of the TMA, on their understanding of what constitutes a goal or objective the responses were as follows: TMA Sialkot - TO Revenue: To collect the income targets estimated for the current financial year TO I&S: Supervision and provision of basic amenities; To carry out development works and improvements in financial infrastructure 104. TMA offices have therefore drawn their understanding of their objectives in general from their functional tasks and targets as defined in the Rules of Business. While a number of the areas of ‘Allocated Business’ identified in the Rules of Business are objective-like in nature they do not amount to strategic objectives as defined in the foregoing section. The reliance on provincial descriptions of functional responsibilities as the definition of departmental objectives underscores the weak formulation of goals and objectives, and a general absence of formal, succinct and cohesive statements of objectives. There appears to be limited understanding of whether or how this could be achieved, or even of the relevance of drawing up formal objectives. 105. The reliance on provincial descriptions of functional responsibilities as the definition of departmental objectives underscores the weak formulation of goals and objectives, and a general absence of formal, succinct and cohesive statements of objectives. There appears to be limited understanding of whether or how this could be achieved, or even of the relevance of drawing up formal objectives. However, recent advancements made by the provincial government in developing economic growth and urban development strategies also appear not to have trickled down to TMA officials in Sialkot. Infrastructure strategies and plans prepared in 2010 were either not referenced or officials failed to recall that such documents existed. This highlights the need for focused efforts to build capacity and embed strategic management capability across the TMAs/Municipal Corporations in the coming months and years. 106. While TOs were generally positive about the idea of setting common objectives and targets for each department, some expressed reservations about the practicality of such an approach. Strategic goal setting would need to be driven by the executive and corporate management and would need to factor in provincial-local relations for departments such as infrastructure, finance and planning. Moreover, with the establishment of new municipal corporations anticipated work on this would need to transcend the changes expected once the elections are over and local political representatives in place. Changing the Dynamics of Governance: Connecting with customers and citizens 107. Mechanisms to involve local representatives in policy and Program formulation appear severely restricted from a TMA perspective since devolution was disbanded in 2008. The citizen community board (CCBs) initiative suspended after the LGO 2001 was repealed after the 2009 national elections. There is little evidence that Sialkot TMA actively relies or engages with civil society organizations or local community groups to assist with providing services or indeed monitoring services if they reach their intended target groups. Since 2008 formal mechanisms for citizen voice and accountability have been limited. Formal communication with external constituents is absent. 108. The study team find there is little to no engagement with customers and citizens on how service provision can be improved, the challenges faced by the TMA in cash strapped municipal Page 213 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps financing environment. There is no formal mechanism or function within the TMA that allows it to share success stories or inform the public of a mandate (beyond a rudimentary website) to serve and deliver civic services. For example, discussions with officers from Infrastructure and Services department revealed that while a key aspect of their work was connecting with customers they saw little other opportunity to invest in a strategic partnership and address ways in which services could be improved or the service experience enhanced. Officers in the water supply team said they could see the benefit of sharing information through vehicles such as websites but the TMA lacked expertise and with no computer operator positions filled within the TMA, they saw little opportunity to develop a communication function using automated online mechanisms. 109. New local government elections and new Act of 2013 offer an opportunity for Sialkot and other TMAs to begin work on improving civic engagement. One way this can be achieved is to create a specialized communication function within the new Municipal Corporations once they are operationalized. This department would be responsible for marketing and communicating the business of government with internal and external constituencies. Something akin to the work that is being undertaken by the World Bank Punjab Large Cities Program, where e-governance is a key component of open and transparent local government. This will require provincial government support through the provision of human and financial resources and eventually sign off. If implemented it could aid service responsiveness within TMAs and ultimately improve how services are delivered to citizens and customers alike. E. Organizational Analysis Organization structure 110. The background to the evolution of the organizational design of TMAs highlights how local governments across Pakistan were established according to a very uniform model, which reflects neither the size of the population served, nor the size of the budget at the TMAs disposal. A key department such as Financing illustrates some of the issues related to trying to apply a standard model to a TMA such as Sialkot. The present situation indicates a number of vacant positions. Out of 64 sanctioned positions, only 50 are filled and 14 are vacant. During recent years the number of unfilled vacancies has been even greater. For many years the TO Finance was required to manage his department without the full complement of staff. Sanctioned positions have been filled over a period of 15 years. Nevertheless, although the department was clearly understaffed during this period, its current ability to operate with far fewer staff than dictated by the organizational design suggests that there is room for streamlining the structure and combining some of the clerical and junior posts to take out the replication that occurs across the finance department. 111. The nature of business allotted to Finance in the Rules of Business and LGO, and the organizational structure carved out under the enabling rules clearly indicate that the Finance department has been created on the basis of specific ‘purpose’ and to support ‘process’. Its objective is to promote effective financial management of existing resources through prudent financial advice and control. Theoretically, therefore, the department consists of technical and management support groups. However, their design needs to be readjusted in the light of the distinct realities from one TMA to another. Staff and staffing strength 112. A major feature of Sialkot TMA is the overall lack of staff in place in relation to the officially sanctioned posts – despite recruitment drives over recent years, we observe that 42 per cent of positions for technical and supervisory staff remain vacant. This figure is considerably higher for deputy/assistant tehsil officers at 60 per cent. Critically, the TMA is unable to operate Page 214 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps as modern local government with all positions for those with IT and computing skills still vacant. To meet staff shortages, the TMA deployed strategies to deploy staff on short- term contracts, especially field staff such as sanitary workers. This highlights the operational problems facing TMAs such as Sialkot. 113. Although the staffing establishment has been standardized across TMAs, Sialkot still lacks many resources. Officers would typically not expect to find at their disposal adequate facilities, equipment and vehicles to deliver civic services. As discussed below, therefore, the current staffing position is therefore only partially a function of the organizational structure. It is also partly a function of the lack of resources in the TMA and the general political economy, which acts as a disincentive to potential entrants to the TMA. Meanwhile, the study team has come across numerous instances of incumbent senior staff assiduously attempting to secure transfers out of the district. Staffing is the one thing that the officers of Sialkot TMA are unanimous about. TOs frequently expressed satisfaction with the system and organizational structure, which they believed would function smoothly if only the province would do something about filling the many vacant positions that persist across the TMA. The key staffing problems faced by the TMA are problems of staffing strength, turnover and capacity. Turnover 114. Staffing shortages are exacerbated by typically high rates of turnover, a problem endemic to the civil service in Pakistan. At present there is a ban on postings and transfers but political leaders are still able to lobby for exceptions to the ban and freely instigate postings in collaboration with supporters at the provincial level. Officers can be transferred at short notice, critically shortening the planning horizons of both individuals and the organization. Staff turnover rates in Sialkot appear high among senior officials including the Administrator, TMO, TOs and CO Head Quarter. From 2010 -2015 occupancy records show that posts were filled 46 different times of which 35 (76%) times for less than one year (Figure VI-7). The turnover ratio in the Infrastructure and Service wing of TMA is worse as one forth (5%) of Tehsil Officers (I&S) failed to complete a whole month in their post (Figure VI-8). The combined problems of staff shortages and turnover rates is acutely damaging when the TMA is trying to develop a long-term approach to development planning and investment. Figure VI-7: Senior Officials Length of Employment with TMA Sialkot 24% 25% 22% Percentage 20% 17% 13% 15% 11% 10% 9% 4% 5% 0% Less than 1 Month 1-4 4-6 6-9 9-12 12-24 Over 24 Months Page 215 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Figure VI-8: Chapter VI Sector Assessment, Strategies and Roadmaps Tehsil Officer I&S: Length of Employment in Sialkot 25% 25% 25% Percentage 20% 17% 17% 15% 8% 10% 8% 5% 0% 0% Less than 1 Month 1-4 4-6 6-9 9-12 12-24 Over 24 Months Spans of control 115. Reporting lines and related spans of control are determined by the organizational structure and indicate the number of subordinates reporting directly to a line supervisor or manager. There is a general correlation between the span of control and the number of layers found within an organizational structure. Analysis of the reporting lines within TMA departments of Sialkot demonstrates a relatively high ratio of supervisory staff to subordinates. This indicates the presence of low or narrow spans of control in all spheres of local government with a corresponding ‘tall’ organizational structure that is typical of a multi-layered, hierarchical organization such as those found in government. 116. The organizational structure for Sialkot TMA is based upon a standard bureaucratic template that provides for a high level of supervisors to maintain close control over a relatively small number of subordinates at almost every level of the organization. This conforms to classical management theory that propounded the ideal span of control as representing one supervisor to every five or six subordinates. Low or narrow spans of control reflected in this system are usually accompanied by multiple organizational layers and represent a command and control approach to management that has been enshrined in many public sector organizations. Although a low span of control will enable managers to supervise staff at close quarters, many management theorists argue that it represents an inefficient system with too many supervisors operating through too many layers of bureaucracy. Low or narrow spans of control also reflect a basic lack of trust in subordinates, and this was in fact found to be a dominant attitude amongst managers during investigations of organizational culture. 117. Analysis of the organizational structure of the main target departments at TMA level and demonstrates the importance given to a low span of control with one supervisor for around 10 or 15 subordinates in the prescribed organizational structure of most departments. The prescribed structure for the TO Finance for example, specifies one Assistant TO post for 15-20 officers. In the Tax Branch department, a Collector supervises almost 20-30 staff. As one proceeds down this organizational structure there is a sharp decrease in the span of control subordinates per supervisor. The Infrastructure and Services Department also demonstrates a similar structure and span of control with between 15-20 subordinate staff per supervisor. This is higher than optimum. Page 216 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 118. This PFS identifies a range of problems associated with low spans of control and organizational hierarchy. These include the slow processing of files and work, information distortion, ineffective decision-making and lack of action arising from the general preoccupation with supervision rather than implementation. At the same time the emphasis on supervision, in the absence of motivation and within a bureaucratic culture, has failed to produce a welldisciplined and managed workforce capable of delivering results. The low spans of control found in almost every department have resulted in other inefficiencies arising from information distortion through multiple layers of management, slow decision-making and - taking and a high degree of compartmentalization and insulation. 119. Recent management literature recommends higher or wider spans of control and flatter organizational structures as more conducive to internal operational efficiency and enhanced productivity with a balanced focus on the means to achieve performance rather than the means to supervise performance. Wider spans of control are particularly relevant to those work situations where a large number of staff perform similar functions as is the case in many local government organizations. It should be noted that any formal change to shift local government departments from low spans of control and multiple layers to higher spans of control and flatter structures would require provincial intervention regarding fundamental issues of organizational design. 120. At the same time, whilst staff shortages may have assisted with a process of informal transformation from low to higher spans of control, in reality this needs careful consideration since some staff shortages are clearly going to be more critical than others and the ad hoc nature of staffing means that there is no automatic link between staff shortages and higher spans of control. A more strategic approach to this issue would indicate the need for professional organizational design to determine the optimal span of control for different activities and posts. It would be possible to introduce structural changes, for example, by reducing the number of supervisory posts and converting these to operations. Management information systems 121. Sialkot TMA will need to develop centralized information systems to support key decision-making processes that underpin development strategies. The following section examines the degree to which management information systems in Sialkot are coordinated with strategic planning, and the degree of clarity on ‘what’ information needs to be captured by the system and ‘why’. A general rule is that the volume of data should be kept to a minimum, and should be proportional to the capacity of staff to operate and use the system if it is to be an effective instrument of control. 122. In Sialkot, not one single department claims to have an automated management system. The PMDFC did develop a financial management information system for the TMA however it was not adopted and operationalized by the TMA. In part this might be explained by the fact that all posts for ‘computer operator’ in Sialkot remain vacant. Therefore, each department within the TMA maintains simple inventories of work progress consisting of manual file-based systems. Word processing is used to write communication on behalf of the TMA. Budgets are prepared in excel files. Nevertheless, the Government of Punjab, through the Urban Unit established a ‘city implementation unit’, which provides support services to the TMA in GIS mapping, land use record management. This is a valuable resource, working closely with officers and providing regular feedback to the TMA management updates on service provision throughout the city. 123. More broadly, in the absence of information and communication technology, the TMA relies on archaic and traditional systems of information and communication exchange. There is no email system and departments communicate through letters, memos and occasionally by telephone. TMA offices will send all communication to the provinces by post, which can take days and weeks to register with the recipient. Such means of communication are not only costly but delay decision-making, therefore contributing to inefficiency. It also provides opportunities for Page 217 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps duplication of work, particularly where information from the province is being requested frequently. Members of the public do not have access to information, rarely is information processed into a product – with the exception of the ADP and the annual budget there are no annual departmental reports, studies or surveys being conducted by TMA itself, unless supported by the Government of Punjab. It is also true that departments lack the technical expertise to present information for public consumption or internal use. The way information is currently processed by department results in inequitable information flows, where officers and managers make decisions based on limited choice and information as highlighted in Figure VI-9. This hinders TMA effectiveness. Figure VI-9: Poor Information Management – Undesirable Outcomes Poor information management Inefficiency Poor information aw areness Poor planning Duplication of information Poor monitoring Restricted information flow s Absence of/poor use of Lack of transparency and information technoloty accountability Critical Issues 124. It is important for the TMA and provincial government to try to tackle some fundamental issues associated with IT upgrading. We already know that the departments have not been able to fill sanctioned posts for computer operators. Departments rely on administrative support from non-technical staff for word processing and other computer-based tasks. Similarly, to ensure that such any IT/E-governance program has as many beneficiaries as possible, an extensive training program for all junior and senior officers will need to be developed. 125. A major hurdle will be to change the mind-set that prevails with senior officers (TOs/Assistant TOs) who require IT training. We know that clerks and junior clerks carry out key administrative work (writing letters, memos, preparing expenditure statements). In all likelihood, even with the aid of technology, junior staff will continue with current practice whereby they follow instructions on drafting and re-drafting communication and sending information to other departments. TMA executive management will need to take a lead in trying to change mind-sets and working practices in this regard. 126. Planning will become essential for computerization and this will require considerable impetus from corporate management. Traditional work practices and methods remain entrenched in local government culture in Sialkot and beyond. All stakeholders will need to see the value and widespread benefits of information and communication technologies. Staff will need to realize that as a result of the newly acquired systems there will be greater accountability, transparency across the organization and a more robust working culture. Human Resource Management 127. Improving efficiency and effectiveness must be linked closely to personnel development policies and encourage a culture of reward and recognition. A personnel management information system that is appropriate for the functions, objectives and customer-orientation of an Page 218 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps organization is therefore a basic requirement for a strategic, equitable incentive management Program that yields results. In Sialkot TMA, there is at present no formal human resource management. 128. Since the province retains control of most staffing matters including cadre requirements, the number of sanctioned posts for each cadre position and the filling of vacancies for senior grades, local government has relatively limited autonomy over the deployment of human resources. The TMA has positing transfer authority in the offices working under the control of Tehsil Administration except for TOs and CO it can neither create a post nor fill a vacancy without the consent of the province (Table VI-10). At the same time, the freeze on recruitment, as well as the general tendency on the part of the provincial Finance department to rein in expenditure, means that it is difficult to exercise much control over the size and shape of the establishment. 1 2 Table VI-10: TMA posting-transfer authority Category of Officers/officials Authority BS-12 and above (except TOs/COs) Tehsil Nazim BS-11 and below (except TOs/COs) Tehsil Nazim Source: The Punjab Tehsil/Town Municipal Administration Rules of Business, 2002 Recruitments and appointments 129. Under a system of complete administrative devolution, all authority for personnel management can be found at the same level of government where staff is located. However, this is not the case in practice. The five features of employer functions described in Table VI-11 provide a summary of the extent of devolution of the employer function into the TMA Sialkot. Overall, as can be seen, TMA Sialkot has little de facto employment authority over staff located in the TMA including their recruitment and selection. Appointing authority for most of the positions rest with the Secretary Local Government with few exceptions where DCO has power to appoint staff up to a certain level within TMA Sialkot (Table VI-12). Table VI-11: Employer Functions Sr. No 1 2 3 4 5 Main Employer Function Resourcing Sub Function Control over staff position / numbers (increasing or decreasing staff positions) Positing and transfer Authorized to hire Oversight of merit Legally recognized employer Career Management Offering promotion Upgrading positions Performance Directing and supervising activities and Management tasks Conducting Performance Evaluations Undertaking discipline or dismissal of staff Pay and Benefits Setting overall pay rates and policies Setting allowances Gratuity, pension and insurance GP and benevolent fund Budget control Paying salaries from its own budget Authority to dismiss surplus staff TMA & Province Shared District P S D P P S S P TMA S P P P S P TMA P T= TMA has primary Authority, D= District has primary authority, P= Province has primary authority, S= Shared Page 219 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Table VI-12: Appointing Authority of TMA staff Section Name and Scale of the Post 4 5 6 7 Administrative Administrative Accounts Accounts 8 Accounts 9 10 11 12 13 14 15 16 17 18 19 Accounts Accounts Engineering Engineering Engineering Engineering Engineering Planning Planning Planning Planning TMO, TO(R), Chief Officer (BS-18) TMO, TO(R), Chief Officer (BS-19) Accountant (BS-14) ATO (F) BS-16 TO (Finance) ATO (Finance) (BS-16) Accounts Officers(BS-17) TO (Finance) ATO (Finance) (BS-18) TO (Finance) (BS-19) Sub Engineers 39[(BS-11)] Senior Sub-Engineer (BS-16) TO (I&S)/ATO(I&S) (BS-17) TO (I&S) DTO (I&S). (BS-18) AT (I&S) ATO (I&S). (BS-17) Building Inspectors(Bs-14) AT (P&C) ATO (P&C). (BS-17) TO (P&C) ATO (P&C). (BS-18) TO (P&C) (BS-19) 1 2 3 Appointing Authority Administrative Chief Officers and Assistant Superintendents (BS-14) DCO Chief Officer, Superintendents Council Officer ATO Secretary LG&CD (R) (BS-16) Secretary LG&CD Administrative TMO, TO (R), Chief Officer, ATO (R) AOs, PLGB Superintendents Council (BS-17) Secretary LG&CD Secretary LG&CD DCO Secretary LG&CD Secretary LG&CD Secretary LG&CD Secretary LG&CD DCO Secretary LG&CD Secretary LG&CD Secretary LG&CD Secretary LG&CD DCO Secretary LG&CD Secretary LG&CD Secretary LG&CD 130. While numerous officer posts at tehsil level remain unfilled, there has been some support from the province for the recruitment of certain frontline positions such sanitary workers. Similarly, the option to employ contract staff, with the assent of the province, provides some recruitment flexibility for the TMA. Among Sialkot’s TMA/TOs, it is seen very much as a contingency given particular problems of loyalty and commitment among contract staff. It is therefore an option which is used very much only in case of pressing need – most notably in the Infrastructure and Services Department. Among other departments, contract staff are limited to just one or two per department. Job descriptions 131. Job descriptions should clearly set out each staff member’s roles and responsibilities, reporting lines, objectives and criteria for appraisal. In Sialkot, however, job descriptions remain a rudimentary tool for management. Very few appear to exist, and those that do are old. The general absence of job descriptions partly explains why there appeared to be a relatively low level of understanding among the officers as to what a job description should contain. In the Infrastructure & Services department, senior staff confused job titles with job descriptions, and explained that the title of the post provided a sufficiently clear indication of what the job entails. Supervision and discipline 132. Most staff are supervised on the basis of their execution of established tasks and duties. Time keeping and work attendance are, in theory, monitored through the maintenance of an attendance register. This may be manipulated at times, although TOs generally felt that the scope for regular false entries is limited. Most technical staff are supervised on the basis of Page 220 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps routine monthly progress reports and meetings, which provide supervising staff with some control over physical and financial progress of assigned activities. This kind of supervision is clearly easier for project-based work than it is for many kinds of support activity. 133. The work of staff in Sialkot is monitored through progress reports delivered at monthly meetings and submitted to the Administrator and, where relevant, other officials. An accounts record is checked on a daily basis, and the head clerk maintains an attendance register. Tehsil Officers admit to latitude for lateness in government departments. Almost all departments say it is more difficult to monitor the work of frontline field staff. It is a problem, which critically affects key service delivery sectors such as infrastructure and services. The main procedure for supervising the work of field staff consists of routine monthly progress reports or maintenance of registers and forms relating to client visits. Whilst there is a process for verifying these reports there is ample scope for improvement. 134. Although these reporting requirements provide for some degree of overall supervision, they do not enable a manager to monitor incremental progress. At present there are no systematic work planning schedules, which identify physical and financial targets, and the indicators by which incremental progress can be more routinely monitored. The rules governing supervision and discipline of staff are contained within the Punjab Service Rules Act, Efficiency & Discipline Rules and Removal from Service Rules. Disciplinary measures include calling for an explanation for inadequate performance or neglect of duties, request for improvement, or reporting the member of staff to a higher authority within the provincial department. An officer may be served with a shaukaz notice, asking him to rectify irregularities in his performance within a certain period. In practice, discipline is often exerted through informal discussions. 135. In extreme circumstances, a department may dismiss a member of staff. Other disciplinary measures range from temporary stopping of salary and/or increments and censure to simple verbal or written warnings and calls for apology. As with dismissals, the number of disciplinary penalties reported was very low in TMA Sialkot. There is a strong consensus that it is extremely difficult in practice to carry out any major disciplinary action as it may be difficult to gather sufficient evidence of poor performance, especially in cases involving difficult to monitor field staff, to overturn the political support which is almost invariably invoked in such cases. The political pressures that are brought to bear on the disciplining officer will most often result in some more lenient compromise solution. In extreme cases, council members may pass a resolution of no confidence in the disciplining officer. Given such circumstances, most senior departmental staff in the tehsil feel, they have extremely limited scope for enforcing discipline in an effective manner. Promotions, transfers and turnover 136. The main criterion for promotion is seniority, as determined by post and years of service. However, the comments from the ACR/PER of the candidate are also considered. Although qualitative judgment and personal assessment do carry some weight, seniority rules will almost always take precedence. The TO Infrastructure & Services argues that while departments were given greater devolved responsibility for promotions within the tehsil under the LGO 2001 over the past few years this eroded. 137. Transfers occur periodically in response to a variety of reasons, including disciplinary action, filling vacancies elsewhere in the provincial administration or requests for relocation closer to the staff member’s permanent residence. Since senior staff is seconded to the TMA they are liable to routine transfer on expiry of their term of duty (three years). In practice, it appears that turnover of seconded staff occurs far more frequently, with a number of posts being filled for periods of less than two years. This lack of continuity causes serious disruption to routine work processes and has an impact on the efficiency of departments. Page 221 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 138. Strategic transfers also take place when a staff member is considered to be ineffective, disinterested or family circumstances intervene. This action may be instigated by a senior officer but will usually require the support of the executive head. Although transfers are considered to be one of the main forms of discipline, in practice they are often difficult to achieve due to the practice of rallying local political support to prevent transfer. Pay and incentives 139. The TMA has no authority to modify the service rules that govern the terms and conditions of employment. This severely limits the administration’s ability to tailor remuneration in line with local needs and to provide the right incentives to attract the right staff. The Finance department has identified this issue as a particular problem, preventing it from attracting a sufficient number of suitably qualified personnel to the tehsil. The department states, flexibility to offer higher salaries would enable it to attract at least some suitably qualified personnel, even if it means that there will be insufficient funds to fill all vacant positions. Strategic human resource development 140. Human resource development strategies depend on four basic good practice principles: 140.1. Development of medium-term HR philosophy 140.2. Invest in people 140.3. Empower employees 140.4. Redesign work Development of medium-term HR philosophy 141. Given the overall lack of control over staffing decisions in the TMA, there is little incentive to formulate a staffing plan that would guide the administration in the tasks of recruitment and deployment in line with the specific objectives of each department and their current capacity to implement those objectives. In the absence of a proper staffing plan to align human resources to local physical and financial resources, as well as organizational requirements, a number of serious anomalies arise. In the Infrastructure and Services Department, for example, government has approved posts for technicians where there are inadequate training facilities. Departments have computers but no computer operators or drivers but no cars. Invest in people 142. The core mechanism of the staff appraisal process is the Annual Confidential Report (ACR), or Performance Evaluation Report (PER), which is standardized across government. The report is based on a pro forma, which is to be filled out for every officer on an annual basis. After the controlling officer has completed it, post holders are invited to make comments on the relevance and veracity of the assessment, and to sign the report. If he does not agree with the report he may appeal to the countersigning authority, which is the next higher authority (i.e. if a TMO is the controlling officer, the Administrator is the countersigning authority). 143. The pro forma has some 50-55 fields, although controlling officers who are pressed for time (for instance if a PER is requested on an emergency basis) may just write a general assessment. Three fields are critical for promotions: 143.1. is the officer fit for promotion 143.2. Integrity 143.3. Overall grading Page 222 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 144. The pro forma does not encourage the post holder to reflect on his or her own performance, to establish performance targets or identify career development opportunities. Nor is the process the outcome of a mutual deliberation and discussion between a superior and subordinate. As such, the PER is more of a preventive instrument, which is perceived as a ‘stick’ method for exerting control, the incentives are weighted so that officers are primarily concerned with avoiding negative comments on the report being taken into consideration by any future promotion board. At the more senior levels, the PER does take on a more symbolic and political function. In the previous devolved system, the Tehsil Nazims responsibility for writing the report of the TMO was a function of their formal accountability to the executive head. Capacity and training 145. Tehsil officials lament a general lack of capacity among their staff to fulfill their allocated tasks, let alone those of vacant positions. The provision of training since the introduction of devolution has been meager, and the available pool of labor are inadequately qualified for a number of the most critical vacant roles in government. Similarly, there is a low level of awareness as to what their role should be. Staff do not always understand the importance of reporting, which has consequences for accuracy, reliability and timeliness. The shortage of technical staff in finance or infrastructure services means that the propensity for mistakes in technical and consistent assessments increases. The backbone of the system for information gathering is the draftsman or sub-engineer, however these are underpaid and undervalued – they are not made aware that they are an integral part of service provision. Problems with current training provision 146. There is an urgent need for proper training of staff at the tehsil level. The provision of training reported to the study team is minimal, only TMO and TOs have undertaken training programs. However, the Government of Punjab through the Urban Unit and with JICA support recently established a training facility, the Al-Jazari Water and Sanitation Academy for the development of staff of WASAs and the public water sector workers in Punjab. This facility will offer pre and post service training to several grade officers in the sector - from Basic Pay Scale (BPS) 11 to 20 - in technical and broader business areas. In addition, on-the-job training will also be arranged for junior officials belonging to BPS 10 and below. 147. Similarly, Local Government and Community Development have its own training facility by the name of the Punjab Local Government Academy, Lalamusa (PLGAL) that was established in 1953. It provides training to staff belonging to Local Government Departments, Local Council Service (BS 5 to BS 17), and the elected represented Nazim/Chairmen/Naib Nazim/ Vice Chairmen/Councilors of the Local Councils. This institute was mandated to provide better training services to the employees of Local Governments and elected representatives of Local Governments but have limited capacity in terms of staff, infrastructure & budget. 148. Certain departments have established training institutes for technical and specialized staff, but due to lack of interest in training, the institutes are given low priority over the provision of necessary services. Following are the major areas of training, which are being covered by training institutions of different departments in Government of the Punjab. 1 2 3 Department / Organization Management & Professional Development Department LG&CD Department’s Lalamusa Training Academy The Urban Unit’s Al-Jazari Water Key areas of Training Management Local government system Water sector related courses Page 223 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan 4 5 6 7 8 9 10 11 12 and Sanitation Academy Social Welfare Department Labor Department Cooperative Department IT Department Education department Law Department C&W Department Health Department Irrigation Department 13 Agriculture 14 15 16 17 18 19 L&DD Department Tourism Department Forest Department Fisheries Department Home Department TEVTA Chapter VI Sector Assessment, Strategies and Roadmaps Social welfare related courses Industrial workers related courses Cooperative societies related courses IT related courses Teacher training Judicial officers training Testing laboratories Doctors, nurses, paramedical staff Irrigation system Department Food technologies, pest control, water management, production of crops Livestock production Tourism, hotel management Courses in forestry Fish farming Jail staff courses Technical training 149. Problems with current training provision can be divided into two broad categories; firstly, perceptions held within local government that job training is not important or critical (demand-side problems) and secondly, the quality of training provision through institutions (supply-side problems). It should be noted that it is beyond the capacity of the present study to undertake any detailed assessment of supply-side problems, as this would require a specialized assessment. However, it is possible to report perceptions of staff in Sialkot concerning the quality of routine training provision within the province at tehsil level. 150. There is a complete absence of any formal training needs assessment (TNA) being undertaken by employers either within the TMA or beyond. Training appears to be conducted on an ad hoc basis and often in response to specialized Program based funding (often with external assistance) rather than as a routine part of human resource development. TMA staff argued that they would like training to address specific areas of local government management, and for training to relate to the actual work situation faced within a tehsil. 151. Bearing these points in mind, it is possible to identify the following broad problems with the current situation: Demand side problems 152. The low priority given to human resource development and training by all departments in the tehsil. Although staff of Finance, Taxation, I & S, Planning have received basic training in their respective qualifications there is no institutional mechanism for departments to support refresher training or any foundation to update knowledge and skills and develop new managerial capabilities. New learning or continued training on the job is seen as having a low priority within departments. There is also a lack of interest exhibited by many government officials in attending training courses. In summary: 152.1. Wider organizational problems that inhibit the use of the knowledge and skills acquired through training. 152.2. Lack of effective choice due to the limited information on training options available to potential trainees. Page 224 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 152.3. Personnel policies based on seniority and length of service rather than performance and achievement, which mean that there are few incentives for staff members to undertake training. 153. The low priority given to human resource development results in a perceived ineffectiveness, which in turn is a consequence of unresponsive systems and procedures and the lack of any link between knowledge gained and potential for promotion. Technical training needs 154. A brief assessment of training needs in the Infrastructure & Services at tehsil level revealed the following needs: 154.1. An integrated technically sound and socially appropriate approach to the planning of infrastructure facilities within the tehsil. The planning approach adopted must be grounded in an assessment of current deficiencies in target areas but must address offsite deficiencies in so far as these affect services within target areas. 154.2. A technically sound and socially responsive approach to the design of local infrastructure facilities within and around target areas (‘on-site’ infrastructure and local ‘off-site’ facilities). 154.3. Planning for tehsil-wide infrastructure facilities. The focus here should be on developing plans that utilize existing facilities and resources, address deficiencies in operation and maintenance and identify schemes that both address immediate needs and are consistent with long-term requirements. Training courses would be sector based, covering water supply, drainage and solid waste management, and would benefit tehsil engineering staff. 154.4. The design of secondary infrastructure facilities – sector based and covering roads, drains, water supply, drainage and solid waste management. The focus would be on how to design in situations characterized by incomplete information, physical constraints and resource constraints. Supply side problems 155. Staff at tehsil level identified a number of problems associated with training that have a direct bearing on the quality and capacity of training institutions. Although it would be necessary to undertake a more detailed assessment of institutional training provision before making any definitive judgments on the quality of existing training provision, it has been possible to identify the following weaknesses as identified by different staff in the tehsil. These include: 155.1. Lack of availability of in-service training courses on a regular and updated basis for managerial and technical staff, frontline staff interfacing with citizens, and junior and clerical staff. It was widely felt within the various tehsil departments that all grades require routine refresher courses on the main competencies required to undertake their tasks as well as technical inputs to improve knowledge and skills. 155.2. The lack of relevance of many training courses for staff who felt courses they had attended in the past rely largely on ‘standard’ materials with little attempt being made to tailor training to their work needs 155.3. Training methods and materials were outdated and fixed with no scope for amendment in the light of feedback from trainees. It was also reported that most of those Page 225 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps involved in training are professionals, who know their jobs but have had no exposure to training methods. The result is a preponderance of didactic, as opposed to studentcentered, training methods. 155.4. A variety of training methodologies have emerged over the years that engage participants in serious learning processes and provide them with occasional respite from the otherwise rigorous training environment. Discussions with staff having attended training revealed that classroom lecturing (called interactive lecture sessions by some training institutes) still remains the predominant training methodology. Methods such as role-play, group discussion, syndicate groups, exercises, case studies, training games and visits to good practice sites have not yet been incorporated into training curriculum. 156. It was reported that few training institutions have developed any training manuals for staff to use. Lack of manuals adversely affects sequential structuring of the learning process. The staff has little idea about back-up material and readings on various training modules. The concept of training modules is not practiced by the training institutions. This leads to randomly structured learning events. It was reported that training institutions supplement the absence of training manuals by distributing training materials that are generally prepared by the staff concerned. 157. Although it is not possible to assess the causes of these problems without undertaking a detailed analysis of training institutions and providers, there are a number of possible causes that the Government of Punjab and ADB may like to investigate at some point in the future. These possible causes could include: 157.1. Deficient training infrastructure and lack of institutional training resources to respond to the demand. Only now are supply-side arrangements or resources to address this problem being acknowledged. 157.2. Most training institutions in the Punjab have insufficient financial autonomy to operate more efficiently and to market their courses effectively. This is a significant barrier to the adoption of a demand-based approach. 157.3. Training institutions may have little control over staff appointments. There are two aspects to this. Training institutions may not have an adequate permanent faculty and may rely instead on secondments of part-time training staff from other departments. Second, when permanent staff are appointed, they may be drawn from the ranks of the parent department and do not automatically have an interest in or commitment to training. 157.4. Training institutions may have limited professional resources but are burdened with a large number of ancillary staff, most of who cannot contribute meaningfully to the efficient operation of the organization. 157.5. Training institutions are often tied to providing training to a particular organization or Program and operate at full capacity only when external funding is available to support a particular initiative. The roots of this problem lie, at least partly, in the lack of autonomy of most training institutions but could be related to the lack of informed demand by the organizations. Future requirements 158. In summary, discussions with staff revealed (i) a lack of concern for training of municipal functionaries at different levels, (ii) the absence of administrative arrangements within the local government for assessment of training needs and doing the needful in this regard, and (iii) a lack of any exposure to training for a majority of staff. Only occasionally did the study team come Page 226 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps across functionaries who had attended any training Program either within the province or outside. It is clear from the above that changes in approach towards training will probably be needed in relation to some or all of the following: 158.1. an increased emphasis on collecting and analyzing information on existing conditions and facilities in order to develop cost-effective training schemes that incorporate existing facilities wherever possible 158.2. the adoption of a flexible planning approach, which recognizes that physical and financial constraints mean that it may not be possible to develop an ‘ideal’ solution 158.3. the development of a balanced approach that considers the possibilities for both new facilities and improving the operation of existing facilities in an integrated way Punjab Local Government Academy Lalamusa (PLGAL) 159. There is a need to improve the quality and relevance of training for employees belonging to local government department, local council service, and the elected represented of the local councils. This can be achieved by strengthening institutional infrastructure, delivery, incentives and standards of training by expanding and upgrading the Punjab Local Government Academy, Lalamusa (PLGAL). Its role may also be redefined by LG&CD department on the basis of training needs and in consultation with the Urban Unit. 160. PLGAL cannot cater for training needs of all employees and elected representatives - of the province at Lalamusa - with existing infrastructure and resources. Moreover, it is not cost effective for the local councils to send their employees and elected representative for training at Lalamusa campus. The need for establishing regional campuses of PLGAL arises. At a start, perhaps at least one regional campuses of PLGAL could be established at Lahore. It will ensure provision of uniform training nearer to the workplace and importantly training needs of a large portion of local council employee and elected representative would be addressed. 161. The Training budget should also be set at a level, which is able to cover the expenses of all training activities undertaken in the PLGAL including; structured development Program, short courses and on the job training. The Training budget should be reviewed against a benchmarked figure of high performing organizations of developed countries around the world. 162. Some other initial recommendations for improving the efficiency of PLGAL include: Restructure PLGAL and provision of optimum manpower so that it can provide quality training. Arrange capacity building of faculty members to equip them with modern training techniques and provision of market base salary package and incentives for staff. Develop and introduce training policy and procedure. Develop training and development strategy and annual training calendar and circulate to all local councils. Training alone will not bring about sustainable change. Local government department and local councils must introduce and implement the HR practices for the complete impact of training to be materialized. Promotions should be linked to mandatory trainings. Unless the employee has attended mandatory training he/she should not be eligible for promotions. Those who have attended the trainings should qualify for training marks/scores these should become part of the quantification of ACR/PERs. TNA be embedded as a permanent feature and conducted regularly after an interval of two years to identify the gaps in knowledge, skills and attitudes/abilities, in relation to the strategic objectives at the departmental and organizational level. Page 227 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps It is necessary that on the job training programs should be planned and conducted especially for front line staff and councilors Development of Training Management Information System (TMIS) to facilitate information sharing and fast processing of training data for training needs, promotion and performance monitoring. Empower employees: Motivation 163. Motivation is undoubtedly low among the majority of workers in the TMA. The TO Infrastructure & Services remarked that no one is happy with the system and that there is a pervasive climate of disinterest and lack of enthusiasm, resulting in a high number of empty desks every day, which has worsened in recent years. At the same time, with such a high number of vacancies in the department, it is difficult to motivate people to perform: the obstacles to fulfilling departmental tasks result in a fatalist, resigned attitude to the extent that even prospects of promotion fail to motivate. 164. Faced with these problems, there is a limited understanding of how to engage in effective motivation of staff across most parts of the TMA. Motivation appears to be generally confused with discipline and supervision. When questioned about opportunities for motivation and techniques adopted, senior staff spoke of mostly of control mechanisms – warnings and threats of disciplinary action – as the common means employed. The TO Finance spoke of discipline and shouting as useful motivating techniques, while other senior staff spoke of the careful explanation of staff duties and warnings. 165. Some departments, such as Planning and Regulation, also pointed to frustrations with not being able to resort to the threat of supervisory or disciplinary action by higher authorities such as the provincial administration. The TO Planning and Regulation pointed out that after the new elections and establishment of Nazims the absence of close monitoring by the province might result in a decline in motivation, performance and productivity as staff feel less threatened by the supervisory powers of the Tehsil Nazim than those of provincial authorities. While some departments showed a low level of understanding of methods for motivating staff, or were simply not interested, departments could pay close attention to strategies for raising morale, productivity and performance. The main tools of motivation include: Meetings to address staff on performance Meetings to compare performance of different categories of staff Letters of appreciation Comments in registers and visitor’s books on staff Support for transfers requested Sponsorship on training Programs and visits Incentives such as agreeing a transfer to a staff member’s home tehsil in time Redesign work 166. As a matter of necessity, TMA Sialkot has had to engage in a certain degree of redesigning its work simply to be able to fulfill its functions in spite of its shortage of human and financial resources. This provides a potential starting point for a Program of intervention, which looks at redesigning work structures and organization within the TMA. The assignment of additional charges and other forms of multi-tasking, for instance, may point in the direction of task- and function-related synergies, and may suggest effective and efficient means of streamlining the division of labor mandated by the sanctioned establishment and organizational hierarchy. 167. More substantially, there is significant opportunity for interventions designed to restructure the incentives on both senior and junior officers in local government. While provincial Page 228 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps control over the size of the establishment and remuneration remains a constraint, the general absence to date of any form of strategic human resource management leaves considerable room for small adjustments which have the potential to make a big difference to the attitudes, motivation, routines, effectiveness and efficiency that prevail among the staff of Sialkot. Solid Waste Management F. Sector Assessment - Sialkot Solid Waste Management City Profile 168. Located in the Punjab’s northeast, Sialkot is the administrative headquarters of Sialkot District and Pakistan’s twelfth largest city. It is an important economic growth center for the region, being the Punjab’s third largest hub after Lahore and Faisalabad, and generating about 10 percent (US$ 1.8 billion) of the nation’s entire industrial exports. Over 3,000 factories are located within Sialkot and its surrounding regions, and its primary industries include the manufacturing of surgical instruments, sports goods and leather goods. Agricultural processing is also a major activity in Sialkot. The city’s Chamber of Commerce is active in promoting the city’s economic development: it has over 5,000 members and has itself developed a number of PPP projects within the city. Geographically, the city is located on the flat, fertile plains of the Punjab at an elevation of about 250 meters above sea level: its ground surface grades very gently to the south. Figure VI-13 shows its previous, current and future administrative boundaries. Climatically, Sialkot has a large annual temperature range between 400C (June) to 120C (January) and also a large diurnal range of up to 250C. Its summer monsoon season is followed by a relatively hot season (September to November), which in turn is followed by a colder and often rainy winter period. 169. Although estimates vary, the current population of the city is conjectured to be about 873,609 with an estimated additional population of 90,779 living within Sialkot’s Cantonment area. The city’s population is projected to grow to about 1,251,349 by 2035, which together with the population of the Cantonment, will be around 1,390,536. The city’s population density is currently about 110 persons per acre, which due to its predominantly low-rise building form, is relatively congested. Waste Generation and Characteristics 170. Firstly, it is important to define municipal solid waste (MSW), which is the focus of this initiative. MSW is a general term for non-hazardous solid waste, which is the waste with which most people are familiar. Households generate MSW, as do commercial and institutional establishments such as shops, offices, schools, and public and government buildings. MSW also includes other wastes, such as non-hazardous wastes from industrial facilities, green waste from landscaping activities, street sweeping wastes (of significant relevance in Pakistan), and a relatively small amount of household hazardous wastes, such as residue chemical containers and cartridges. In addition to MSW, Sialkot also generates limited amounts of hazardous wastes from manufacturing and industrial processes, as well as medical wastes from hospitals and other medical facilities. Although the management of medical and other hazardous wastes is extremely important, it is only MSW that is considered in this assessment Page 229 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-13: Map of Sialkot City Page 230 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 171. In 2010, a targeted waste assessment and characterization survey (WACS) of Sialkot’s MSW was completed as part of an earlier ADB intervention96. As expected, the results indicated that Sialkot’s MSW contains large amounts of organic waste (largely food waste and green waste), of the order of 40 percent of the total waste stream. Next in quantity are conventional recyclable materials, including plastics (13 percent), paper and cardboard (13 percent) and glass (8 percent). Wood comprised about 4 percent of the waste stream, metals (3 percent), leather and rubber (3 percent) and E-waste just over 1 percent. The balance of about 11 percent comprised of largely indiscernible constituents, including street sweepings and other generally inert wastes. Figure VI-14 shows this graphically. Figure VI-14: Sialkot Municipal Solid Waste Characteristics (Households) 40.00 35.00 30.00 25.00 20.00 15.00 10.00 5.00 Ot he r als er /R ub be r El ec tro ni cs W oo d Gl as s Me t at h Le Pa Fo o d/ Or ga ni c Pl as pe tic r/C s ar db oa rd 0.00 172. The WACS results for commercial and institutional establishments indicated a wide variation in waste components, based on the type of activity. Markets and restaurants were found to include high fractions of food and organic waste, offices and schools include paper and cardboard waste, and hospitals and clinics of plastics, paper and cardboard, and also food and organic waste. 96 The WACS was completed during Apr-2010 and May 2010 as an integral part of the ADB PAK-7321: Punjab Cities Improvement Investment Program. It included the analysis of the MSW generated by 100 higher, medium and lower income households in each of the three Union Councils (UCs) of Model Town, Shahabpura and Bonkan. During the assessment, MSW was collected daily for a period of one week, where it was transported daily to a processing center to be segregated into individual waste components and weighed and recorded. The MSW from selected commercial and institutional establishments was also assessed as part of the WACS in order to assess its overall composition. Page 231 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-15: WACS Implementation (2010) 173. The WACS also assessed the amount of MSW being generated in the surveyed UCs. This revealed that the overall average per-capita daily household MSW generation rate equates to approximately 0.30 kg/capita/day, ranging from about 0.28 kg/capita/day in lower income households to about 0.35 kg/capita/day in higher income households. Assuming that institutional and commercial MSW generation in the city equates to 25 percent of household generation, and also that street sweepings equate to a further 10 percent, then the overall average MSW generation in Sialkot (2010) was about 0.41 kg/capita/day equivalent. Moreover, during the fiveyear period from WACS implementation (2010) to the present (2015), and assuming a nominal per capita increase in MSW generation of 1 percent per annum, it is therefore inferred that Sialkot’s MSW generation is currently of the order of 0.43 kg/capita/day equivalent. On this basis, and assuming this overall average generation rate and a current city population of 782,830, it follows therefore that the current daily generation rate of the city is of the order of 337 tons/day. This is shown graphically on Figure VI-16. Page 232 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-16: Indicative Sialkot MSW Generation SIALKOT Population (2015-01) Per cap MSW gen. Per cap gen increase annum 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 782,830 0.43 1.00 Year Population Per Cap Gen. kg/day 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 782,830 801,204 820,030 839,321 859,089 879,345 900,103 921,375 943,175 965,517 988,415 1,011,883 1,035,936 1,060,589 1,085,859 1,111,760 1,138,311 1,165,527 1,193,427 1,222,028 1,251,349 0.43 0.43 0.44 0.44 0.45 0.45 0.46 0.46 0.47 0.47 0.47 0.48 0.48 0.49 0.49 0.50 0.50 0.51 0.51 0.52 0.52 Recycling efficiency 2015 15 2016 15 2017 18 2018 20 2019 23 2020 beyond 25 kg/person/day percent Total Gen tons/day Total Gen tons/year Recycling percent 337 348 360 372 384 397 411 425 439 454 469 485 502 519 537 555 574 594 614 635 657 122,865 127,006 131,291 135,723 140,309 145,053 149,962 155,041 160,297 165,735 171,362 177,185 183,211 189,446 195,900 202,578 209,490 216,644 224,048 231,712 239,644 15 15 18 20 23 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 percent percent percent percent percent percent In place density Recycl Capture Residual MSW tons/year tons/year 18,430 19,051 23,632 27,145 32,271 36,263 37,491 38,760 40,074 41,434 42,840 44,296 45,803 47,362 48,975 50,645 52,373 54,161 56,012 57,928 59,911 104,435 107,955 107,658 108,578 108,038 108,790 112,472 116,281 120,223 124,301 128,521 132,889 137,408 142,085 146,925 151,934 157,118 162,483 168,036 173,784 179,733 0.70 tons/m3 Residual MSW m3/year m3/cumulative 149,193 154,222 153,798 155,112 154,340 155,414 160,674 166,116 171,747 177,573 183,602 189,841 196,297 202,978 209,893 217,048 224,454 232,119 240,052 248,263 256,762 149,193 303,415 457,213 612,325 766,665 922,079 1,082,753 1,248,868 1,420,615 1,598,188 1,781,790 1,971,631 2,167,928 2,370,906 2,580,799 2,797,847 3,022,301 3,254,420 3,494,472 3,742,735 3,999,496 174. Figure VI-16 also presents initial MSW projections for Sialkot to the year 2035. This is based on a range of initial assumptions, each of which can be modified as further assessment refines the relevant data. Based on this initial analysis, the assumptions include (i) a current population of about 782,830, increasing to about 1,251,349 by 2035, (ii) a per capita MSW generation rate of 0.43 kg/capita/day equivalent, increasing at 1 percent annually, (iii) an assumed current (informal sector) recycling efficiency of 15 percent, rising to 20 percent (2018) and on to 25 percent (2020) due to recycling efficiency improvements, and (iv) in the conversion from tons to m3 for residual MSW disposal, an in-place compacted density of 0.7 tons/m3. On this basis: 174.1. The current annual MSW generation for the city of about 123,000 tons/year is conjectured to increase to about 240,000 tons/year by 2035. 174.2. Based on the assumed recycling efficiencies being achieved, recyclable material capture in 2015 of about 18,000 tons/year is predicted to increase to over 60,000 tons/year by 2035. 174.3. The residual MSW, in other words the amount of MSW left after the recycled materials have been captured, is estimated at this stage at around 104,000 tons/year currently, an amount that is conjectured to increase to about 180,000 tons/year by 2035. 174.4. The disposal volume required to adequately dispose of residual MSW, assuming that the MSW is not subject to further treatment or recycling, is currently of the order of about 150,000 m3/year, increasing to about 255,000 m3/year in 2035, for a total disposal volume demand over this period of the order of 4 million m3. Page 233 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 175. Obviously, these projections are preliminary at this stage of development and will be refined during further feasibility assessment. They do however provide a valuable guide to understanding the city’s generation demands going forward, and allow for design concepts to be devised. Existing Physical Systems and Infrastructure (i) MSW Generator Awareness and Source Management 176. Field assessment has revealed significant differences in community SWM practices throughout Sialkot. While many lower-density, planned communities are able to maintain adequate levels of source and community SWM, many high-density areas continue to suffer from deficiencies. Although as discussed later, the Sialkot Waste Management Company (SWMC) continues to dramatically increase SWM collection coverage throughout the city, illicitly dumped waste still prevails in many areas, with MSW being discarded in streets, vacant lots, drainage ways and lakeside areas. Historically, in addition to the lacking municipal SWM system, the situation also reflects directly on the level of awareness and engagement of communities in Sialkot. In many areas, it is clear that waste minimization is an unknown concept, and that source segregation is ad hoc and being stimulated only by commercial gain from recycled material revenues. The capability and willingness to store and properly dispose of residual waste in many areas of Sialkot is low. (ii) MSW Collection and Transfer 177. As similar to many other cities of the region, although there are areas of direct door-todoor collection, MSW collection in Sialkot is largely characterized by a two-part system, (i) a primary MSW collection system of manually-based door-to-door waste collection operations through which waste is collected directly from generators (households, and commercial and institutional establishments) and transported to community collection containers, and (iii) a secondary collection and transfer system, where the waste is transported from the community containers to disposal facilities by road vehicles. Historically, this system of collection and transfer has suffered from serious inadequacies relating to systems planning, management, operations, staffing and facility and equipment provision. This has and is resulting in a significant amount of waste being dumped indiscriminately throughout the city, although dramatic improvements have and continue to be achieved recently by the SWMC in MSW collection, as discussed later. Figure VI-17: Indiscriminate Dumping in the City Page 234 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-18: Primary Locations of Solid Waste Collection Points Page 235 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 178. Primary MSW collection is carried out manually, where MSW is transferred directly to bins and masonry enclosures and containers. Many residents also throw their garbage directly. Presently, household bins are not provided to the households of Sialkot by the SWMC, so residents have to provide their own waste bins. At the community level, the collection system includes 190 secondary containers of 0.8 m3 capacity in addition to masonry enclosures, however this number is inadequate, resulting in MSW being piled up at the collection points and surrounding areas, causing environmental degradation and health hazards, especially during rainy seasons. Primary collection point locations are shown on Figure 7 overleaf. Typically, most containers are filled with MSW by the afternoon, resulting in the overflowing of containers and illicit dumping around the containers. Scavengers worsen the situation by scattering the MSW. Drains can also become choked with MSW, causing overflow. Starting early in the morning, sweepers collect MSW in handcarts. Sanitary workers also collect MSW in plastic bags and place these on the curbside to be collected by mini dumpers or tractor trolleys. 179. Sialkot’s secondary collection and transfer system comprises of dumpers, compactors and tractor trolleys that are driven from container to container along defined routes to collect and transport the MSW to the disposal facilities. The city does not have formal transfer stations, although a masonry enclosure located in the Kashmir road serves as a ‘mini’ transfer station in order to transfer the MSW from mini dumpers to larger vehicles. Once each collection vehicle is full, it travels to a weighing station to get weighed, following which it travels to the designated disposal facility. Figure 8 provides the existing compliment of SWMC waste collection vehicles, which is consistently being expanded. Figure VI-19: Existing SWMC Collection Equipment Machinery Type Tractor Trolleys Front End Loaders Compactors 7m 3 Compactors 13 m3 Mini Dumpers Mechanical Sweepers Water Truck Capacity Tons/Day 2 to 4 4 7 0.3 to 0.5 - Age Years Number 29 11 2 1 18 2 1 Approximate Daily Capacity Tons/Day Trips per Day 5 years 2 years 2 years 2 years 2 Years 2 Years 3 4 4 - 174 Total 234 32 28 180. The SWMC is providing services to 16 Union Councils (UCs) of the city. In this context, the city has been divided into four MSW collection zones, with each zone consisting of four UCs (Figure VI-21 overleaf). In addition, the Government has advised the SWMC that the SWM service catchment area is to be expended to a total of 23 UCs, including seven UCs in the periurban areas. This will dramatically increase the collection areas and amount of SWM to be processed. Figure VI-20 shows the UCs of each of the existing zones. Figure VI-20: Collection Zone Union Councils Zone Union Councils Zone 1 Ahmed Pura Pura Heran Neka Pura Habib Pura Zone 2 Model Town Muhammad Pura Water Works Kotli Behram Zone 3 Muzaffar Pur Shahab Pura Miyana Pura Fateh Garh Zone 4 Karim Pura Imam Sahib Shah Sydan Haji Pura Page 236 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-21 Solid Waste Collection Zones Page 237 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 181. Historically, the secondary collection and transfer system has suffered from serious deficiencies, including (i) budget limitations and lack of adequate machinery, (ii) personnel deficiencies at the managerial, technical and operational levels, and (iii) a lack of public awareness and general coordination. The SWMC even report that until recently, vehicle drivers operated largely at their own will and dumped MSW where they were able, with little managerial control of oversight. Typical machinery utilized in the system is shown in Figure VI-22. Figure VI-22: MSW Collection and Transfer Machinery (iii) Residual MSW Disposal 182. Currently, the SWMC does not have a properly designed disposal facility for the city’s residual waste, or suitable land on which to site such a facility. As a result, it is forced to dump waste on private lands around the city, moving from area to area as lands are filled, and relying on permissions given by private landowners. This practice is largely due to the misconception of landowners that filling idle, low-lying lands with waste in order to raise its level is an acceptable process of landfill: contrary to this is the fact that such activities are causing widespread degradation of vast land areas around the city, resulting in the proliferation of potentially harmful environmental and social impacts. 183. Sialkot’s municipal waste stream is therefore dumped directly without any engineered environmental protection systems, and with little planning or regard for nearby communities. In these dumpsites, wastes are piled directly onto the natural ground surface or on top of one another, and permanently left uncovered and exposed. Anyone in contact with these wastes faces potentially serious health risks. Particulate and dust levels can be high at dumpsites. As dumpsites decompose and degrade, and rainfall penetrates the exposed waste, contaminated liquids form inside. These liquids, known as leachate, contain organic and inorganic contaminants, including heavy metals, and represent a significant threat to humans and the environment. Any downstream uses of these contaminated waters can impact humans directly. Leachate is also most likely percolating through the bases of these facilities and into the underlying geologic materials. Here, it can mix with and contaminate the groundwater within these materials. If this polluted groundwater is later extracted through wells and ingested, it can cause illness (Figure VI-23). The decomposing waste also produces landfill gas, including methane, carbon dioxide, and other gas contaminants. These gases are potentially toxic, explosive, and are potent greenhouse gases that contribute significantly to global warming. Page 238 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-23: Dumpsite Leachate and Landfill Gas Impacts 184. These sites do not therefore fulfill current regulatory requirements, and it is reported that a single complaint of odor generation or nuisance by a nearby community can result in an immediate shifting to another dumping site. Currently, the SWMC is utilizing a site nearby the Sadra Badra community, south of the Daska Road (Figure VI-24). At this site, waste is being placed directly into a depression and without any engineered control systems. This highlights the serious and immediate need to develop a suitable waste disposal facility for the city. (iv) Recycling Initiatives 185. There is significant activity in the Sialkot recycling sector, and currently these operations are entirely informal. Considerable segregation occurs right at the source, as many residents segregate paper, cardboard, plastics, metals and glass and sell it directly to informal recyclers. These materials are diverted directly, and therefore do not even enter the municipal waste system. Informal recyclers purchase these materials directly and also scavenge the community collection points and dumpsites for additional materials, and then on-sell them to ‘Kabarias’. The materials are then consolidated and sold on to the industrial sector to be recycled. It is reported that many informal recyclers are Afghanis, who are forced to take up recycling due to their illegal status. They are reported to earn up to Rs. 500 per day. Initial observations have revealed the following information regarding recycled materials in Sialkot. Page 239 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-24: Location of Existing Dumpsite Page 240 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 185.1. Plastics: Eight plastic bottle recycling plants have been identified in Sialkot along Daska Road, Nawan Pind Pasroor, Bismillah Chowk, Bund Phatik, Purani Sabzi Mandi, Defense Road near Mehar CNG, Sambrial and Pasroor. The plastic bottles are segregated color wise and washed, crushed and shredded into small cuttings in order to produce raw material that is utilized largely for the manufacture of pipes, and also polyester utilized for jackets, zips, and quilts manufacturing. For each unit, about 25-30 persons are contracted for bottle collection, earning around Rs. 15,000 per month (Figure VI-25). Figure VI-25: Plastics Recycling 185.2. Glass: As shown in the Figure VI-26, glass bottles are collected from shops, bakeries, hospitals, and kiosks, and sold out to Kabarias. They are then segregated color wise, consolidated, and transported to Lahore glass manufacturing plants. Figure VI-26: Glass Recycling 185.3. Paper: Paper waste, including used paper and cement bags, is collected from the suburban areas of the city on motorcycle driven carts and sold to private Kabarias. This is then on-sold to paper and board mills for the manufacturing of packaging material. 185.4. Combustible Waste: Waste from the sports and shoes industries is transported to Peshawar and Sargodha to be utilized as a combustion feedstock for brick kilns. Page 241 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Regulations and Enforcement 186. In Pakistan, SWM is the responsibility of municipal governments. The Government of Punjab passed the Local Government Act 2013, which describes the constitution of local governments, structure and functions of district councils, municipal committees, and metropolitan and municipal corporations. According to the Act, Sialkot is the designated municipal corporation, with the Mayor as its executive head, and with the Deputy Mayor performing these functions during the Mayor’s absence. The Chief Officer coordinates and facilitates functions assigned to the municipal corporation. Subsection K of Section 87 of the Act provides that services including sanitation, solid waste collection, the sanitary disposal of solid, liquid, industrial, and hospital wastes, including landfill sites and recycling are the responsibility of municipal corporations. Previously, Section 54 of Punjab Local Government Ordinance 2001 envisages the powers and functions of the TMA regarding SWM. 187. In March 2005, the Government launched its National Environmental Policy (NEP), which provides an overarching framework for addressing the environmental issues facing Pakistan, particularly the lack of SWM, the pollution of freshwater bodies and coastal waters, air pollution, deforestation, natural disasters and climate change. Section 5 of the policy recommends the integration of environmental concerns into development planning as an instrument for achieving the objectives of the policy. This applies to SWM, where it encourages the reduction, recycling, and reuse of municipal and industrial wastes, the development and enforcement of rules and regulations for MSW management, and development and implementation of strategies for integrated waste management97. 188. The Pakistan Environmental Protection Act (PEPA) was promulgated on 6 December 1997, by repealing the Pakistan Environmental Protection Ordinance of 1983. Guidelines for SWM are notified under PEPA. This act describes the establishment of the Pakistan Environmental Protection Council, environmental protection agencies on federal and provincial levels, and environmental tribunals and their functions and powers. Section 11 of this act prohibits the discharge of waste pollution, while section 12 relates to IEE and EIA implementation. Due to the passing of the 18th Amendment to the Constitution of Pakistan, the Federal Ministry of Environment was devolved to the provincial level on 30 June 2011. Other relevant regulations are summarized as follows: 188.1. Punjab Municipal Solid Waste Management Guidelines, 2007: There is no consolidated Act regarding SWM; however these guidelines provide general guidance to provincial Government departments, local governments, private operators and other agencies that operate SWM activities in urban areas. The present set of guidelines is aimed to cover only MSW. Various components of SWM such as waste generation and collection, waste transfer, recovery of useful components, waste incineration, composting, bio-gas generation and land filling are covered in these guidelines. They provide technical guidance to minimize environmental impacts. For the disposal of waste (landfilling), they provide general design and operational guidelines and explain the pollution control systems necessary for landfill sites with design details. As far as environmental monitoring is concerned, the guidelines also prescribe the national environmental quality standards for municipal and liquid industrial effluent and groundwater quality monitoring standards. 188.2. Hospital Waste Management Rule 2005: This rule defines the responsibilities of hospital waste management to hospitals, including the team composition for waste management and the duties and responsibilities of the team. It also provides guidance in the preparation of hospital waste management plans and procedures for the segregation, collection, storage and disposal of waste and the issuance of licenses to contractors handling waste. 97 http://environment.gov.pk/NEP/Policy.pdf Page 242 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 188.3. Hazardous Substance Rules, 2003: This rule deals with the handling, storage, transportation and health and safety procedures to be followed in the workplace. This includes the generation and handling of any kind of hazardous substance (solid, liquid and gas) as listed in Schedule I of the rules. There are also guidelines in the act for the provision of safety plans, waste management plans, hazardous material transportation procedures as well as reporting mechanisms in case accidents take place. 188.4. National Environmental Quality Standards (NEQS), 2010: In order to control environmental pollution, the NEQS furnishes information on the permissible limits for effluent parameters for municipal and industrial discharges. In this case, the standards for air quality, noise and wastewater quality are relevant. This information is available at the official website of Pak EPA. 188.5. Canal and Drainage Act, 1873: This act contains provisions for the prevention of pollution of natural or man-made water bodies. It prohibits the discharge of any solid or liquid or combination of both from any source into any river, canal or drain including natural channels (Sec 59A (4)). 188.6. SMART Rules, 2001: SMART Rules or Self-Monitoring and Reporting by Industry Rules, 2001 are applicable to all industries releasing effluents and gaseous emissions into water bodies and the atmosphere. According to the type of industries, the environmental monitoring of effluents and gaseous emissions is required on monthly, quarterly or biannually. 188.7. Factories Act, 1934: This law governs the employment of labor, working hours, working conditions and facilities to be provided in the workplace. Sections 14 to 33 of the act cover issues related to the work environment of laborers including ventilation (sec 14), drinking water conditions (sec 19), precautions against fire hazards (sec 22) or other hazardous operations within working areas (sec 33). 188.8. Antiquities Act 1975: This Act protects Pakistan’s cultural resources. Antiquities are defined in the Act for example as ancient products of human activity, historical sites, sites of anthropological or cultural interest, and national monuments. 188.9. Land Acquisition and Resettlement Act, 1894: This law regulates the acquisition of land for public purposes and provides compensation in the form of cash, an alternative land allocation or through other equitable arrangements (Sec 31). 188.10. Building Code of Pakistan 2007: The provisions of the Building Code are applicable for the engineering design of structures and related components. Institutions 189. Historically, SWM services in Sialkot have been undertaken by the SWM Department of the Sialkot Tehsil Municipal Authority (TMA). SWM services were transitioned however to the SWMC, which commenced operations in Mar-2014 by way of a Services and Asset Management Agreement in accordance with Section 54 of the Punjab Local Government Ordinance 2001. Under the agreement, the assets of the TMA operations, including machinery and workshops, were transferred to the SWMC directly. Certain personnel were also transitioned to the SMWC, although sanitary workers are still the employees of TMA and paid by the TMA. Figure VI-27 shows the SWMC’s personnel compliment. As shown, of the 1,011 personnel of the SWMC, a total of 96 are female (9.5 percent). The TMA also provides the budget for SWMC operations. As previously mentioned, although it is presently providing services to 16 UCs across the four Page 243 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps collection zones, its catchment area is being expanded to progressively incorporate an additional seven UCs that primarily comprise peri-urban areas surrounding the city98. Figure VI-27: Personnel of the SWMC Personnel Number Managerial Staff 9 Administration 17 Drivers 96 Workers 889 Total 1,011 (96 female staff, 915 male staff) 190. The SWMC’s annual budget for the year 2014 was Rs 87.22 million. Expenditures for the three monthly period Apr-2015 to Jun-2015 were Rs. 16,160 million. SWM tariffs are not currently collected in Sialkot. Overall, the SWMC is progressing strongly in effecting widespread improvements in SWM. This is driven by substantial support from the Sialkot TMA, the Urban Unit, and the Lahore Waste Management Company (LWMC), which is providing valuable assistance in operational areas. As a result, a number of key initiatives are being implemented by the SMWC as an integral part of its improvement strategy, outlined as follows: 191. 98 99 The SWMC is piloting face detection technologies for all its personnel, including its management personnel. Under this system, every SWMC staff member has to submit to face recognition three times per day at a designated location, in order to verify attendance. The SWMC has also implemented a complaints redressal system with a dedicated complaints number (1139). The system provides the city’s residents with a direct number to report complaints: it provides 24-hour operations during the monsoon season and 12-hour operations at other times99. Designated personnel are now directly responsible for the disbursement of fuel and stores. Special cleanliness and waste clean ups are being promoted during special events. Special monsoon activities are implemented, including desilting and associated operations. Other public awareness activities are being piloted, including leaflet distributions. The existing organization of the SWMC is shown in Figure VI-28. The Sialkot Cantonment has its own SWM system. Since Mar-2015, recorded complaints have averaged between 178 and 282 complaints per month. Complaint resolution performance is recorded as being between 95 and 100 percent. Page 244 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-28: SWMC Organization Chart Chairman 0 Board of Directors 0 Chief Internal Audit 1 Managing Director 1 Mannager Audit 1 Company Secretary 1 Senior Manager Admin & HR 1 Chief Financial Officer 1 Manager P&C 1 Manager Admin & HR 1 Manager Finance 1 Assistant Manager P&C 1 Assistant Manager Admin 1 Assistant Manager F&B 1 Assistant Manager HR 1 Assistant Manager Accounts 1 Senior Manager Operations 1 Manager Workshop 1 Manager Communication 1 Manager MIS 1 Assistant Manager Communication 1 Assistant Manager MIS 1 Assistant Manager Audit 1 Auditors 2 Manager Dumpsite/ Landfill 1 Assistant Manager Planning 1 Manager Operations 1 Assistant Manager Operations 2 Summary of Current Sector Performance 192. Following its recent formation, the SWMC has now begun to tackle the immense challenges facing Sialkot’s SWM sector: tasks that are considered vital in order to accommodate the city’s growing SWM demands and provide for adequate public health and environment standards going forward. As practically all Sialkot residents are acutely aware, SWM is a critical issue, which physically manifests itself in the widespread illicit dumping of wastes throughout the city. This section highlights the magnitude of the waste problem by summarizing current sector performance and key deficiencies. Waste generation is growing: it’s a serious issue 192.1. Preliminary projections infer that the city’s annual residual MSW generation rate of about 104,000 tons/year currently is conjectured to increase to about 180,000 tons/year by 2035, resulting in a total disposal volume demand over this period of the order of 4 million m3. The ‘do-nothing’ scenario for the city would therefore be serious, as all of this MSW would be dumped throughout the city over the next 20 years, severely impacting on public health and the environment, and contributing significantly to climate change-related atmospheric emissions. Regulations are fragmented: enforcement is poor 192.2. Although national and provincial regulations provide a basic level of SWM sector regulation, regulatory enforcement capabilities are extremely weak, resulting in SWM violations going virtually unchecked, notably the improper handling of MSW, and widespread illicit dumping of wastes throughout the city. The SWMC is established, but it needs strengthening Page 245 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 192.3. The establishment of the SWMC is considered a positive attribute for the Sialkot SWM sector, and it has recently achieved strong progress in improving MSW collection coverage throughout the city due to significant capital investments in equipment and the rationalization of existing operations. To meet future demands and challenges however, significant additional capacity building will be required in order for the SWMC to evolve into a fully-functioning, self-sustaining and highly efficient utility, operated on modern principles of utility management. Municipal Service Delivery is Extremely Weak 192.4. Although MSW collection system improvements are being achieved in Sialkot, MSW service delivery is heavily constrained at virtually every level of SWM system provision, including inefficient MSW transfer, the complete lack of environmentally compliant treatment and disposal facilities, the abandonment of dumpsites, and overall, the lack of public awareness of and involvement in SWM and related environmental practices throughout the city. Informal recycling is effective, but the impacts are severe 192.5. Although existing informal recyclers divert and recycle valuable components of the waste stream that provides livelihood for low income and disadvantaged groups and results in significant cost savings in MSW transfer and disposal, the operations cause acute, negative environmental and public health impacts for the city. Informal recycling sector workers are exposed to the potentially serious public health risks related to improper waste management practices and there is a lack of enforcement of occupational health and safety regulations and standards in the sector. These practices also cause considerable environmental damage throughout the city, largely through the practices of itinerant waste scavenging, which results in the scattering of wastes at waste collection points, within the streets and vacant land areas. G. Sector Strategy - Solid Waste Management 193. The Solid Waste Management (SWM) component of the PICIIP is a major contribution to developing Sialkot and Sialkot into the inclusive, safe, green, livable, resilient, sustainable and competitive cities that they strive to be. To effectively achieve that contribution, SWM must be approached within the over-arching guiding frameworks of the city’s Integrated City Development Strategy (ICDS) and Climate Risk Vulnerability Assessment (CRVA) as presented in Chapter IV and Chapter V of this Report Respectively. The three are mutually supportive, as are the linkages between SWM and the other proposed investment components of Water, Sanitation and Drainage, Transport, and Institutional development. Figure VI-29 illustrates these linkages. In summary, the ICDS establishes the urban form, settlement patterns and land use patterns that will reduce sprawl and create a more compact city supporting a more efficient and economical approach to SWM. The ICDS recognizes the need to address SWM from the human communitybased level and proposes Mahallah strategies that support this. The ICDS proposes urban development that addresses CRVA climate change responses in which SWM plays a critical role by helping protect water source quality, prevent flooding through managed garbage disposal and promoting re-cycling to reduce greenhouse gas emissions. In connection with the Water, Sanitation and Drainage component, both ICDS and SWM address the severe problem of industrial effluent treatment through land use planning and discharge segregation. The overall aim is a healthier, more economically productive city leading to improved social conditions. The Institutional component integrates all of this through policy, regulation, plans at various levels, agency management and municipal financial management. Properly integrated SWM will significantly reduce the approximate $30 million annual economic loss suffered by Sialkot and the $15 million annual loss suffered by Sialkot as a result of poor sanitation. Page 246 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-29: Integrating SWM into the PICIIP H. Guiding Principles 194. This roadmap is intended to guide policy, planning, investment programming and implementation for the Sialkot solid waste management (SWM) sector over a medium term planning horizon, in order to progressively improve sector performance, achieve intended outcomes and support the overall development goals of the city. The roadmap takes into consideration aspects of the existing system and its stakeholders, including the Sialkot Waste Management Company (SWMC), various levels of Government, the private sector, the thousands involved in informal recycling, and the over 750,000 residents of Sialkot, on whose sustained involvement and support the system relies. 195. The roadmap forms an integral part of the Asian Development Bank (ADB) funded REG8556: Pre-Feasibility Study Sialkot and Sahiwal Cities, that has been completed by a specialist consulting team on behalf of the Cities Development Initiative for Asia (CDIA), the ADB and the Government of Punjab (GoPb). The assignment assessed existing SWM sector conditions in the city, and formulated to a preliminary level a package of high-priority, integrated SWM investment options for further consideration. The conduct of this pre-feasibility study (PFS) follows the protocol and guidelines established by CDIA, emphasizing pro-poor development, Page 247 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps environmental sustainability, climate change adaptation and good governance.100 The roadmap is guided by the following principles: Waste is a resource. All individuals must assume responsibility for the waste they generate. Source segregation is key to any sustainable solution. The informal sector plays a critical role in the management of municipal solid waste (MSW). Prevention, reduction and recovery for recycling and reuse should be a priority focus. Active public participation is essential. Private sector participation should be encouraged and an enabling environment created. Economic incentives need to be established. All sectors and levels of Government have different roles and responsibilities in ensuring an effective SWM system, and these should be effectively integrated. 196. This assessment has been conducted through collaboration with relevant officers and staff of the Government of Punjab’s Planning & Development Department, including the Urban Sector Policy and Management Unit of Punjab (The Urban Unit), and the Sialkot Tehsil Municipal Administration (TMA). Consultant members from the PFS team have worked extensively in Sialkot to conduct data collection activities and analysis, leading to the formulation of the proposed Project investments. Close coordination has also been maintained with the parallel ADB-funded Integrated City Development Strategy (ICDS) team and the Climate Resilience and Vulnerability Assessment (CRVA) team, and the findings from these initiatives have been integrated in the PFS analyses. I. Sector Goals and Objectives 197. SWM services in Sialkot can be significantly improved by building on the existing system and moving progressively towards an integrated, transparent and efficient system that over time will meet internationally recognized standards and practices. This vision includes; 197.1. An effective legislative and regulatory framework for the environmentally safe and healthy management of MSW generated in Sialkot. 197.2. Progressive development of the SWMC, supported by efficient, coordinated, integrated and transparent institutions in order to effectively manage the city’s MSW over the long term. 197.3. An involved and environmentally-aware Sialkot public, able and willing to progressively reduce total waste generation, maximize the segregation of waste at source for subsequent recycling, and willing to promote efficient and sustainable community collection, improve community health conditions and progressively eliminate illicit dumping. 197.4. A sustainable and equitable primary collection system serving all areas of Sialkot, with the gradual expansion of direct house-to-house collection using appropriate motorized vehicles wherever possible, and a highly organized secondary storage collection point system where it is not, with the gradual elimination of waste picking in the streets and burning and illicit dumping in vacant areas. 197.5. An efficient and expanding MSW collection service covering all the communities of Sialkot, with regularized collection and the efficient and environmentally safe transfer, treatment and disposal of MSW. 100 As specified in the Pre-Feasibility Study Guidelines, CDIA, March 2011, and the Pre-Feasibility Studies User Manual for Cities and National Partner Organizations, CDIA, October 2012. Page 248 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 197.6. A vibrant and sustainable recycling system, building on the existing habits of primary source segregation (at households and commercial and institutional establishments) and improved secondary segregation, where the recycling of MSW is optimized within a healthy and safe working environment. 197.7. Creating an enabling environment and supporting private sector involvement in the segregation, recycling, collection, transfer, treatment and disposal of wastes, and prioritizing the involvement of lower income recycler groups wherever possible. 198. In this context, Figure VI-30 provides outline performance indicators for the SWM sector, with indicative targets for a medium-term (2021) milestone. Figure VI-30: SWM Sector Performance Indicators SWM Sector Performance Indicators Indicator Performance Target 2016 2021 MSW Reduction and Recycling Recycled MSW as a percentage of total MSW (Tons). < 15 percent 30 percent Number of Sialkot residents aware of and involved in SWM issues as a percentage of total population. < 10 percent 80 percent Percentage of MSW generators serviced by the MSW municipal collection system (residential, institutional and commercial) as a percentage of total MSW generators. < 60 percent 95 percent Percentage of residual MSW reaching the proposed environmentally compliant treatment and disposal facility as a percentage of total residual waste generation. 0 percent 95 percent Number of missed or late MSW collection cycles as a percentage of total cycles. > 40 percent < 10 percent Percentage of SWMC personnel that are fully trained 50 percent 100 percent Percent of SWM generators paying a SWM tariff. 0 percent 80 percent MSW Collection, Transfer and Disposal Institutions/Cost Recovery Page 249 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan J. Chapter VI Sector Assessment, Strategies and Roadmaps Sector Roadmap - Solid Waste Management Proposed Investment Project Concept (i) Introduction 199. In order for the SWM sector to fully support development of a healthy, clean and environmentally safe city, the following improvements are recommended. These proposals represent the first phase of feasibility assessment, to be followed by the ADB-funded project preparatory technical assistance (PPTA) and subsequently, final design. The section is divided into the following subsections, in order to explain the various physical components and support programs of the proposed system and first tranche investments: 199.1. Section 4.2: The MSW collection and transfer system that will serve the city of Sialkot. Due to urban density and accessibility variations within the city, three types of collection system are proposed, as discussed in this section. 199.2. Section 4.3: The residual MSW disposal system, incorporating a strategically located MSW disposal facility, designed to accept the residual MSW of Sialkot city for over 40 years. 199.3. Section 4.4: A dumpsite remediation program, in order to progressively remediate and close existing and abandoned dumpsites in the city. 199.4. Section 4.5: Sector support programs in order to provide capacity building to the SWMC, improve public awareness and engagement, and support recycling initiatives. (ii) Collection and Transfer System 200. MSW collection systems in many parts of the world involve the direct collection of residual MSW from households or commercial and institutional establishments by collection vehicles for immediate transport to transfer stations and disposal facilities. This is usually the most efficient system of collection on a cost-per-ton collected basis. In parts of Asian cities however, this collection method is just not possible or feasible due primarily to the high density of development, extreme narrowness of streets and heavy traffic congestion. This is the case in Sialkot, where although certain areas can be served by door-to-door collection directly (albeit utilizing smaller collection vehicles), most of the city has to be served by a two-step MSW collection system. This two-step system involves: (i) the collection of MSW directly from the generator source by manual handcarts, or small-scale collection equipment (known in Pakistan as ‘mini dumpers’) for transfer to community collection points for temporary storage, followed by (ii) collection from the community collection points by waste collection vehicles for direct transfer to the disposal facility. This is summarized as follows: 200.1. System 1: This is a manual door-to-door collection system where in each collection area, a worker will collect segregated MSW and recyclable materials on a daily basis utilizing a human-powered handcart (0.2 m3 capacity) as shown in Figure VI-31, and transport it to a designated community collection point. A 4m3 size waste compactor truck will then collect the MSW from the collection point for road transfer to the disposal facility. Page 250 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-31: Concept Design: Handcart (0.2 m3) It is proposed that each 0.2m3 handcart will consist of two cabinets each of volume 0.1m3 in which containers will be placed. Once the containers are filled, the sanitary worker will lift the container and unload it into a 0.8m3 communal container at a community collection point (Figure VI-32). Each worker is capable of servicing an average of 65 households per day utilizing this system. Figure VI-32: Community Container 200.2. System 2: This is an automated door-to-door collection system where in each collection area, a two-person team will collect segregated MSW and recyclable materials utilizing a motorized ‘mini dumper (1m3 capacity) as shown in Figure 20. One worker will drive the dumper and the other will collect MSW door to door along the streets. Once a mini dumper is filled, the MSW will be transferred to a 7m3 waste compactor vehicles for transfer to the disposal facility. Due to the increased efficiency of this system over the manual system, it is estimated on a preliminary basis that 200 households can be serviced in each collection area by each two-person team. 200.3. System 3: This is a direct community collection system utilizing 4m 3 waste compactor vehicles (Figure VI-33), where MSW is collected directly from the curbside adjacent to each MSW generator for direct transfer to the disposal facility. Up to four sanitary workers shall operate each garbage compactor: one as a driver and the others to collect, load and unload the MSW. Page 251 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-33: Proposed Collection Equipment Mini Dumper (1 m3 Capacity) Waste Compactors (4 m3 Capacity) 201. Defining the precise number of each of these systems needed to serve the entire city of Sialkot will obviously require a detailed analysis of the conditions of each street in terms of accessibility and the possible locations of community collection points. Defining these systems will also require liaison with local UC officials and other stakeholders, as in addition to technical considerations other considerations are necessary in defining these areas. This includes for example obtaining approvals from residents to locate community collection points near to their residences. At this PFS stage however, an initial planning-level analysis has been conducted in order to provide an ‘order of magnitude’ assessment of the approximate ratio of each of the three systems required to serve the city. This has included initial analysis of street widths from available satellite imagery and CAD information, supported by field observations. Figure VI-34 shows the results of this initial assessment. 202. On this basis, it is inferred at this preliminary stage that 35 percent of Sialkot’s generated MSW will be collected utilizing System 1, 40 percent utilizing System 2, and 25 percent utilizing System 3. This in turn equates to approximately 679 individual systems for System 1, 234 individual systems for System 2, and 105 individual systems for System 3. As part of the investment project, it is also proposed to strengthen street sweeping and cleaning operations within the collection areas. Initially, about 478 street sweepers and 2 additional mechanical sweepers will be needed for the system. The existing vehicles and equipment currently owned by the SWMC will be fully integrated into the new system, and this equipment has been taken into account in estimating new equipment needs for the system. 203. The MSW collection system will also support informal recycling initiatives implemented throughout the city. Through the proposed public awareness and engagement program, MSW generators will be encouraged to optimize source segregation of their MSW to facilitate recycling. The MSW collection equipment (carts, motorized collection vehicles and collection point storage bins) can also be ‘multi-compartmentalized’ to allow for the segregated storage of recyclable materials and residual MSW. To facilitate this, each household is to be provided with suitably designed collection containers for the safe storage of recyclable materials and MSW. Page 252 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-34: Indicative Solid Waste Collection by Area Distribution Page 253 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Residual MSW Disposal System (i) Initial Siting Assessment 204. It is proposed that a single, international-standard centralized MSW disposal facility be developed to accommodate Sialkot’s entire residual MSW stream over the long term. Based on current estimates, the city’s current population of about 783,000 is destined to increase to approximately 1.25 million by 2035 and through further extrapolation, to over 2.2 million by 2060. It is therefore considered appropriate to plan for the development of the facility over this timeframe, that is, to at least 2060, 45 years from now. Although largely conjectural at this stage, this infers an MSW disposal demand for Sialkot of around 3.5 million m 3 by 2035, and approaching 14 million m3 by 2060. Such a landfill facility would be different than is usual in Pakistan, in that instead of spreading residual MSW in thin layers over a large area as is the conventional practice, the MSW in the landfill will be densely compacted in specific cells to form a single pyramid of waste, and incorporating a full suite of modern engineered environmental protection systems, as described later. This type of configuration is preferable as the surface morphology in the Sialkot area is basically flat to slightly undulating. Initial estimates indicate that by 2035, the entire facility, including the landfill footprint and ancillary areas, would be around 30 hectares in size, growing to about 60 hectares or more in size by the year 2060. The challenge therefore is to now identify and develop a suitable site capable of accommodating such a facility. 205. Initial site reconnaissance has therefore been conducted as an integral part of the PFS in order to attempt, in the limited time of the PFS, to identify sites that are potentially suitable as the location of the facility. At the outset, from satellite imagery review and cursory field observations conducted in the PFS, it is apparent that land use within most of the Sialkot area is either agricultural or urban development. Outside of the urban areas, these agricultural lands are extensive, with almost all the available land being utilized for agriculture: in fact, there are few if any areas that are not being utilized for these purposes, or that are derelict or unused. Most agricultural areas are also characterized by villages (chaks), spaced at distances generally between 0.5 km and 1.5 km apart and interspersed with settlements and individual dwellings. As a result, there are also very few large open areas within the agricultural areas that do not contain villages or settlements. It therefore follows that the siting of the proposed facility of size 30 to 60 hectares would most likely result in impacts of potential significance, including involuntary resettlement, agricultural land conversion and loss of livelihood, and inevitably, the facility being located close to one or several villages and other settlements. The siting, permitting, construction and operation of such a facility for Sialkot is therefore a challenging proposition. 206. In addition, Sialkot’s SWM system will rely on the efficient and sustainable transfer of MSW from the city to the facility. For this reason, it is vital therefore that the road network is reliable and has sufficient carrying capacity for the waste trucks. This therefore requires the facility to be either located on a main arterial road that is capable of supporting the truck movements, or be close enough to that road to avoid expensive access road construction or the need for trucks to traverse through villages and settlements on their way to the facility. History has shown that a key reason that waste facilities face local opposition is when trucks thunder through villages and settlements day after day. These two factors: firstly, the availability of suitable lands of sufficient size, and secondly, the security of transport to the facility, largely govern the site selection process in Sialkot. 207. Figure VI-35 overleaf is a composite overlay of the Sialkot region, showing areas within an approximate radius of 30-km from the city center. Marked on the overlay are the city’s urban area and airport (pink), as well as the general location of each town, village and settlement (red). Around each of these is a circle of approximately 500-m radius, which is generally the buffer distance recommended when locating disposal facilities such as this. Also indicated are areas towards the Indian border, railways and natural features including forests, rivers and other waterways, all of which have restrictions regarding the siting of a facility. It is the ‘clear areas’ between these areas therefore that have been evaluated in the initial siting assessment. Page 254 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-35: Landfill Site Assessment Map Page 255 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 208. During the assessment of these areas however, potential constraints soon emerged regarding a number of the arterial roads radiating from the city (Figure VI-36). These constraints are summarized as follows: Jammu Road, extending to the northeast of Sialkot, traverses through or adjacent to the Cantonment and into restricted areas towards the Indian border. Smaller roads to the north of Sialkot have access restrictions and some also require access through the Cantonment. Facility development in areas to the northwest of Sialkot is generally prohibited due to the proximity of the airport. Areas to the west of Sialkot, along the Wazirabad Road, are generally areas of proposed urban development and growth. Areas to the east-southeast of Sialkot would require access along the Zafarwal Road, which is unsuitable for heavy truck traffic. Figure VI-36: Primary Arterial Roads Zafarw Wazirabad Ro ad 0 1 al R o ad 2 Km 209. As a result, the preliminary siting analysis focused generally on areas to the southeast, south and southwest of the city. This resulted in the identification of eight potential sites, the locations of which are shown on Figure VI-36. A summary of the findings of field observations relating to each of these sites is presented on Figure VI-37 overleaf. Page 256 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-37: Comparative Analysis of Potential Sites Site Nearest Village/Location Area (Acres) Field Observations 1 Kotli Joyian – Malkhan Wala Begowala Longitude: 74.292 Latitude: 32.443 276 The site is located at a road distance of about 26 km from Sialkot. The access route is through the Sialkot-Wazirabad Road, passing through highdensity populated areas of Sialkot and Sambrial where traffic congestion is common. Currently the land is being used for agricultural purposes, however the land is higher value and close to the dry port and airport. Low suitability for landfill development. 2 Ghazipur – Chak Chauhdo Longitude: 74.389 Latitude: 32.439 248 The site is at a distance of about 15 km from Sialkot and close to Sambrial Tehsil. Land is higher value due to the growth of industries. Traffic congestion is also an issue on the SialkotWazirabad Road. Low suitability for landfill development. 3 Pasia – Khokhe Wali – Bajdar Longitude: 74.334 Latitude: 32.410 182 The site is located at a road distance of about 25 km from Sialkot in between the Sialkot-Wazirabad and Sialkot-Daska roads. The access road passes through high density, populated areas of Sialkot and Sambrial and traffic congestion is common. Currently the land is being used for agricultural purposes, however the land is higher value and close to the dry port and airport. Low suitability for landfill development. 4 Bhalloki – Himmat Pur – Trigri Sharif Longitude: 74.479 Latitude: 32.361 150 The site is located near to the Emanabad-Sialkot Road at a distance of 15 km from Sialkot. The road has sufficient carrying capacity and is well maintained. The land use is agriculture. It is located within a low flood zone. The site is suitable for landfill development after applying flood control measures in the design. 5 Randhawa – Karan Gali – Mardana Longitude: 74.594 Latitude: 32.301 633 The site is accessed through the Daska-Pasroor Road and is a distance of about 20 km from Sialkot. The road is considered to lack the carrying capacity of waste trucks and is in relatively poor condition. The land use is agriculture. It is located within a low flood zone. Low suitability for landfill development. 6 Khopra – Munday Ky – Saringpur Longitude: 74.676 Latitude: 32.335 653 The site is accessed through the Badiana Zafar Wall Road, which is a collector road of the SialkotPasroor Road. Although it is within a radius of 25 km of Sialkot, it is a relatively long distance and difficult to access due to developments and congestion along the Sialkot-Pasroor Road. Parts of the route are unsuitable for heavy vehicle transport. Low suitability for landfill development. 7 Darya Pur – Ahmad Pur – Rorki Kalan Longitude: 74.756 Latitude: 32.434 423 Parts of the access route are unsuitable for heavy vehicle transport. The site is close to border protection restricted areas. Low suitability for landfill development. 8 Rangath Pur – Khaga – Shah Goth Longitude: 74.665 Latitude: 32.455 311 Parts of the access route are in poor condition and are unsuitable for heavy truck movements. Low suitability for landfill development. Page 257 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 210. Of these eight sites, only one site, Site 4, is considered to be potentially suitable for the development of a proposed facility. This site is located approximately 16-km (road distance) to the south-southwest of Sialkot, immediately adjacent to the Eimanabad Road (Figure VI-38), which is the primary access road to the site from the city. This road is a primary arterial road linking Sialkot to southerly destinations, and is often traversed by traffic bound for Lahore. The road is well maintained, and capable of carrying the projected waste truck loadings. Figure VI-38: Potential Landfill Site Bhallowali Sanywali Kamma Pasoddi Himmat Purr Potential Site 0 Tarigri Sharif 250 500 Meters Page 258 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 211. Although the actual location of the site footprint is yet to be confirmed, the western boundary of the site is envisioned to be located approximately 500 m to the east of Eimanabad Road, as shown on Figure VI-37. The potential site area shown on this figure also represents the approximately 60-hectare facility at full build-out (to 2060): until the year 2035, only half of this area (approximately 30-hectares) would be needed for the facility. The land use within and adjacent to the facility is agriculture. Topographically, the site is virtually flat, only undulating by several meters at around 237 m above ordnance datum. To the east of the proposed site is the village of Himmat Purr at a distance of 500 m, to the south-southeast the village of Tarigri Sharif also at a distance of 500 m, to the southwest the village of Seoki at a distance of over 1 km, and to the west, northwest and north, the villages of Kamma Pasoddi, Kerala and Bhallowali at distances of over 700 m. There are however smaller settlements that would be within 500 m of the facility, and from initial observation, there are several dwellings within the site that would result in involuntary resettlement. An access road would also be required to connect the site to the Eimanabad Road of approximate length 500 m. As previously discussed, the site is located in a low flood zone, although it is anticipated at this stage that these impacts can be mitigated through engineering design of the facility. Representatives of the Government and ADB completed field reconnaissance of Site 4 during March 2016. Based on the field reconnaissance, consensus was reached that the site is the preferred site on which to develop the proposed disposal facility. It is therefore recommended that Government now proceed as a priority to verify the availability of this site for potential use as a long-term disposal facility for Sialkot. Once this is established, further siting assessment and due diligence can then continue through the PPTA. Figure VI-38: Panoramic Image of Potential Site (ii) Proposed Disposal Facility Design 212. It is recommended that the facility will consist of an international-standard sanitary landfill designed to serve the city until at least 2035, and later on to potentially be expanded to serve the city to 2060. Also, that it will be designed, constructed and operated to accord with modern international landfill standards and include the following key features: Page 259 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 212.1. Landfill Liner System: The landfill base should be prepared and then covered by a composite liner system incorporating a specially manufactured high-density polyethylene (HDPE) layer and a mineral layer (clay, loam or permitted substitute) with very low hydraulic conductivities. The HDPE liner will be welded with a double seam. On top of the HDPE liner will be a protection layer of geotextile or permitted substitute, placed to avoid puncture and protect the liner. The objective of the liner system is to prevent the escape of contaminated liquids (leachate) from the base and sidewalls of the facility (Figure VI-39). Figure VI-39: Typical Schematic Diagrams of Multi-Barrier System waste surface sealing system mineral sealing layer substrate: geological barrier base sealing system Illus. 10 212.2. Leachate Collection and Treatment System: In Sialkot, although leachate generation is expected to be moderate, sound engineering practice dictates that preventive measures should be established to virtually eliminate any leachate contamination potential. For this reason, it is recommended that the facility design include a leachate collection and treatment system as an integral component of the base liner system. In this system, the entire base and sidewalls of the facility will be covered with a 30 cm gravel layer directly above the liner system in order to divert any leachate percolating onto the liner by gravity to a nearby drainpipe. This would then transmit the leachate out to a storage pond; therefore ensuring that no leachate pools on the liner system. 212.3. In order to achieve this, the landfill base should have a two to three percent gradient profile to allow the leachate to flow into the collection pipes. These pipes are also placed on a gradient to transmit the leachate to collection shafts. The leachate collection pipes will be perforated, reinforced and usually have a diameter of about 30 cm. The reinforcement is necessary so that they can withstand the superimposed loading of the waste mass above. A leachate treatment system should also be incorporated into the design in order to treat leachates to a quality that is suitable for discharge Figure VI-40: Typical Clay Liner and Geotextile Liner under Construction Page 260 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 212.4. Landfill Gas Collection and Treatment System: Gases that form in the landfill mass as a result of microbial decomposition of organic materials in the MSW are collectively termed as ‘landfill gas’ or LFG. These contain the greenhouse gases of methane and carbon dioxide and other harmful substances. In accordance with international directives, an LFG collection and utilization system should therefore be installed for the waste-filled areas. The LFG collection system will prevent the proliferation of gases emanating from the landfill. It will comprise of gas wells, suction pipes, collection stations, transport pipes, a vacuum station and a distribution system to feed an LFG power plant or a flare system that burn the gas. Figure VI-41: Schematic of a Typical Landfill Gas Collection and Utilization System gas well covering system gas collecting station electricity for public power supply waste leachate collector combined technical barrier high temperature flare geological barrier heat ( hot water) combined heat and power station (CHP) 212.5. Landfill Cover System: In addition to the covering of all MSW on a daily basis, and providing interim cover systems for areas that are not being utilized for a certain time period, the facility should be designed with a final cover system that will completely encapsulate the entire waste mass once the facility is full. This cover system will comprise of several layers, normally including a foundation layer, sealing layers that can include very low density polyethylene (VLDP) welded sheets, protective layers and a vegetation layer to allow for the planting of vegetation over the landfill mass surface in order to improve its stability and overall aesthetics. 212.6. Auxiliary Facilities: The facility will also require the following facilities: (i) a weighbridge to allow for the accurate weighing of MSW vehicles entering and leaving the facility, (ii) an office and staff buildings, (iii) roads and vehicle hard surfaces for heavy equipment loadings, (iv) a vehicle and equipment workshop and fuel storage facility, (v) at least four monitoring wells to monitor groundwater quality around the perimeter of the site, and (vi) a gatehouse entrance and perimeter fence to control access to the facility. 213. During the operational phase, MSW collection trucks will deliver MSW to the Sialkot facility. After completing formal entrance inspections, these trucks will be ushered to the appropriate disposal area. The precise registration of MSW delivered will be carried out through the proper documentation of the type and weight or volume of waste, and the specific location in the landfill where the waste will be deposited. Once at the designated depositional area, the vehicles will unload their MSW, which will then be spread and compacted utilizing landfill compactors and other equipment (Figure VI-42). At the completion of the daily activities, the entire area of exposed MSW will then be covered with a layer of earth materials. Page 261 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-42: Landfill Compaction Equipment (vi) Dumpsite Remediation Program 214. All the existing and previous dumpsites in Sialkot need to be eventually closed and remediated. Conventionally, dumpsite closure works will (i) contour (by excavation and filling) waste mass outer surfaces, (ii) cover all exposed waste surfaces with a specially designed cover system, (iii) ensure adequate drainage, (iv) as much as is practicable, capture and treat leachate (contaminated liquids) and gases emanating from the facility, (v) regularly test for and remediate where necessary any further contamination identified adjacent to the facilities, (vi) provide protective vegetation and landscaping to exposed areas, and (vii) provide security and fencing to prevent unauthorized access. Once the facilities are ‘closed’, they will need to be monitored and maintained into the future. A dumpsite remediation program is therefore included as an integral part of the overall Project. 215. The full closure and remediation of all dumpsites in the city may however be beyond the current financial capacity of the city, as dumpsites closures can be complex and expensive. In the interim, and as a shorter-term measure, it may therefore be possible to devise an interim remediation program, where certain actions are taken to reduce their level of impacts, and until such time that the city can proceed with full closure and remediation. These measures include for example, grading the surfaces, placing a compacted soil layer over exposed waste mass areas, installing simple surface drainage features, installing fencing, gates and signs to prohibit unauthorized access, implementing basic environmental monitoring programs, testing nearby wells for potential contamination and providing alternative water supplies where necessary. This should be designed during the PPTA phase. (v) Capacity Support Programs 216. In addition to the above physical investment components, the following capacity support programs are considered essential in order to implement the SWM sector reform program in Sialkot. These are described as follows. 216.1. Institutional Support Program: An assistance package to strengthen the operations of the SWMC. This should provide for example, (i) management training for senior management posts, (ii) formal and ‘on-the-job’ training for technical and operational staff, (iii) customer service training, (iv) the provision of specialist consultant technical assistance, and (v) establishing international twinning arrangements with similar public utilities for knowledge sharing and professional support. Page 262 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 216.2. Public Awareness and Engagement Program: A citywide program to raise awareness and increase capabilities at the community level to minimize waste, segregate and store recyclable materials, responsibly dispose of residual waste, maintain community cleanliness, reduce illicit dumping, report offenders, and eventually, to pay SWM tariffs. 216.3. Recycling Support Program: A program is envisioned to firstly improve on a short term basis, informal recycler and waste worker awareness, engagement and working practices: and secondly, to support the recycling sector to progressively improve recycling efficiencies and sustainability. K. Environmental and Social Safeguard Considerations Environmental Impact 217. Of the proposed SWM physical components, the proposed MSW treatment and disposal facility is expected to have potentially significant environmental impacts that will require mitigation. Hence, Figure 43 outlines the potential environmental and health risks associated with the disposal facility and the proposed mitigation measures that will be further refined during the PPTA phase. 218. Analysis from the field observations revealed that the most optimal option identified for the development of an MSW disposal facility is a site measuring around 150 acres in size, located near to the Bhallowali Chowk near to the Sialkot-Emanabad road, located at a distance of about 15 kilometers from the center of the city. The Emanabad Road access route is an asphalt road of wide width that can take the load of large container trucks. The site is inhabited by owners and tenants, who till the land. Groundwater that is extracted from tube wells at the site. The communities of Bhallowali, Himmat Pur and Trigri Sharif are adjacent to the site. The site is situated in a low-flood zone area due to the overflow of a Nullah in the east during heavy rains in the monsoon season. It is considered that the site can be made suitable for a landfill after applying flood control measures in the design. It is anticipated that there would be no loss of habitat, unique species and disruption of migration routes due to the implementation of the landfill site project. Impacts associated with flora will be the loss of agriculture lands, the cutting of trees and crops, and associated impacts on livelihoods. Figure VI-43: MSW Disposal Facility Environmental Risk Assessment and Mitigation Measures Screening Questions Mitigation Measures A. PROJECT SITING IS THE PROJECT AREA… DENSELY POPULATED? The selected landfill site is surrounded on all sides by village settlements of varying sizes and population densities. Including all possible precautionary and mitigation measures will require these communities to be ‘brought on board’, using participatory processes, visa-vis the proposed project. B. POTENTIAL ENVIRONMENTAL IMPACTS WILL THE PROJECT CAUSE… Page 263 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Screening Questions Mitigation Measures impacts associated with transport of wastes to the disposal site or treatment facility Noise and related disturbances from trucks carrying MSW is likely to be a major cause of concern for and opposition from residents along the route from Sialkot to the landfill site. Measures such as using larger capacity trucks during work/business hours and ‘buy in’ from community leaders in early stages of project development will be crucial. degradation of aesthetic and property value loss? Likely to be some reduction in value of land in the vicinity of the landfill site. This may require some kind of compromise development project of special need of the nearby localities to be initiated by the government as a way to get ‘buy in’ of the communities. nuisance to neighboring areas due to foul odor and influx of insects, rodents, etc.? Adequate odor and insect/rodent control measures will need to be part of detailed project design. dislocation or involuntary resettlement of people? The proposed landfill site will entail resettlement of some people, who will need to be adequately compensated according to ADB and GoPb policies, rules, and regulations. disproportionate impacts on the poor, women and children, Indigenous Peoples or other vulnerable groups? There is the likelihood that those most affected by the siting of the MSW facility belong to marginalized groups/categories, and as such, might need to be compensated to the maximum allowable under ADB and GoPB policies and rules. 1. risks and vulnerabilities related occupational health and safety due to physical, chemical, biological, and radiological hazards during project construction and operation? Development and operationalization of an occupational health and safety plan will be made compulsory during project construction period and beyond that during the operational phase. public health hazards from odor, smoke from fire, and diseases transmitted by flies, insects, birds and rats? Comprehensive public health and safety measures will form part of the design of the project facility standard operating procedures during the operational phase. deterioration of water quality as a result of contamination of receiving waters by leachate from land disposal system? Detailed project design will include provision for baseline liner system and a leachate collection and treatment system to prevent leachate from contaminating groundwater. contamination of ground and/or surface water by leachate from land disposal system? Detailed project design will include provision for baseline liner system and a leachate collection and treatment system to prevent leachate from contaminating groundwater. land use conflicts? To avoid the occurrence of such an eventuality, early ‘buy in’ from the surrounding communities and other concerned stakeholders – and documentation of the same in the form of a legal agreement - will be crucial. pollution of surface and ground water from leachate coming from sanitary landfill sites or methane gas produced from decomposition of solid wastes in the absence of air, which could enter the aquifer or escape through soil fissures at places far from the landfill site? Detailed project design will include (i) provision for baseline liner system and a leachate collection and treatment system to prevent leachate from contaminating groundwater and land; and (ii) a Landfill Gas Capture and Treatment System to capture carbon dioxide, methane, and other harmful gases. These will then either be flared and/or used to generate electricity. Page 264 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Screening Questions Chapter VI Sector Assessment, Strategies and Roadmaps Mitigation Measures inadequate buffer zone around landfill site to alleviate nuisances? Current settlements around suggested landfill site location do not leave enough room for a safe buffer zone and, hence, some of these settlement dwellers will need to be resettled after due compensation. road blocking and/or increased traffic during construction of facilities? The construction contractor will be required to develop and implement a road traffic management plan, in collaboration with local authorities, to minimize such inconveniences during the construction phase. noise and dust from construction activities? The construction contractor will be required to develop and implement a noise and dust minimization plan. temporary silt runoff due to construction? Runoff will be minimized/avoided through a ‘runoff prevention plan’ to be developed and implemented by the construction contractor. hazards to public health due to inadequate management of landfill site caused by inadequate institutional and financial capabilities for the management of the landfill operation? Loan agreement between ADB and the GoPb will include mandatory provisions for financial resources and institutional mechanisms to be in place to prevent hazards to public health arising out of landfill site operations. emission of potentially toxic volatile organics from land disposal site? Detailed project design will include (i) provision for baseline liner system and a leachate collection and treatment system to prevent leachate from contaminating groundwater and land; and (ii) a Landfill Gas Capture and Treatment System to capture carbon dioxide, methane, and other harmful gases. These will then either be flared and/or used to generate electricity. surface and ground water pollution from leachate and methane gas migration? Detailed project design will include (i) provision for baseline liner system and a leachate collection and treatment system to prevent leachate from contaminating groundwater and land; and (ii) a Landfill Gas Capture and Treatment System to capture carbon dioxide, methane, and other harmful gases. These will then either be flared and/or used to generate electricity. loss of deep-rooted vegetation (e.g. tress) from landfill gas? ‘Greening’ of landfill site through plantation of indigenous species of plants and trees will be undertaken throughout the project life to compensate for any loss of vegetation, to increase aesthetic appeal of the site and to enhance its physical integrity. contamination of air quality from incineration? A Landfill Gas Capture and Treatment System to capture carbon dioxide, methane, and other harmful gases will be part of the project. Captured gases will either be flared and/or used to generate electricity in line with permissible air quality standards of the Environmental Protection Department of Punjab. public health hazards from odor, smoke from fire, and diseases transmitted by flies, rodents, insects and birds, etc.? Comprehensive public health and safety measures will form part of the design of the project and facility standard operating procedures during the operational phase health and safety hazards to workers from toxic gases and hazardous materials in the site? Construction contractor will be required to institute a workers health and safety program for the duration of the construction period Page 265 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Screening Questions Chapter VI Sector Assessment, Strategies and Roadmaps Mitigation Measures large population influx during project construction and operation that causes increased burden on social infrastructure and services (such as water supply and sanitation systems)? Provision of adequate facilities for anticipated construction staff and facility personnel will form part of detailed project design. social conflicts if workers from other regions or countries are hired? To the extent possible, the construction contractor will be required to hire local staff and/or institute measures to prevent unnecessary issues. risks to community health and safety due to the transport, storage, and use and/or disposal of materials such as explosives, fuel and other chemicals during construction and operation? ‘Workers health and safety’ and ‘safe handling of volatile/dangerous materials’ program will be made part of detailed design of the facility and included in the agreement with construction contractor and facility standard operating procedures guidelines and training of personnel. community safety risks due to both accidental and natural hazards, especially where the structural elements or components (e.g., landfill or incinerator) of the project are accessible to members of the affected community or where their failure could result in injury to the community throughout project construction, operation and decommissioning? Health and safety of construction workers, facility personnel, and the wider public will be ensured through development and implementation of workers and public health and safety plans and procedures that will be part of the standard operating procedures guidelines and training during different phase of project life. 219. Figure VI-44 provides a preliminary appraisal of the MSW facility’s climate change resilience potential. Figure VI-44: MSW Disposal Facility Climate Change Resilience Appraisal Climate Change Adaptation and Mitigation Considerations MSW disposal facility Is the project sensitive to climate change impacts? Yes, the project is fairly sensitive to climate change impacts in terms of its operations and construction and running costs. How does expected climate change impact the project? Increase in duration and intensity of precipitation and temperature may contribute to higher than expected production of leachate and landfill gases (CO2, CH4, etc.); and increase the costs of necessary remedial measures such as for flood protection. Increase in temperature and precipitation (including flooding events) may also disrupt operations of the facility and increase cost of operations. What are the climate change implications for future environmental performance of project? Extreme weather events may result in higher than expected production of leachate and landfill gases. Construction of flood control measures at the proposed facility, for example, could create additional threats of flooding for surrounding areas/settlements. As such, climate change proofing measures to be included in the project will need to factor in impact of such measures on Page 266 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Climate Change Adaptation and Mitigation Considerations MSW disposal facility the wider area, spatially and temporally. Does the project emit significant amounts of GHG? Does the project plan/encourage reduction of GHG? Yes, the proposed landfill facility is expected to produce significant quantities of CO2 and CH4 amongst other gases. Detailed design of the project will include provision of Landfill Gas Collection and Treatment System, which may include production of electricity so as to offset grid electricity consumption by the facility. Detailed design of the project will also explore the viability of having the municipal waste carrying trucks run on CNG or Biofuels to minimize CO2 emissions associated with facility operations. Are there any demographic or socioeconomic aspects of the Project area that are already vulnerable (e.g. high incidence of marginalized populations, rural-urban migrants, illegal settlements, ethnic minorities, women or children)? Villages/settlements surrounding the proposed site are inhabited by small farmers, who tend to be socially and economically marginalized. Special measures will need to be taken both at the design and project implementation stages to ensure there is no damage to agricultural and related livelihoods of communities living near the site. How will the long-term and cumulative effects of climate change impact the project impacts? Does the project / plan help to prepare for the effects of climate change? Detailed design of the project will factor in possible climate change related weather scenarios and the possible range of their impacts on the proposed project, and what the implications of these might be for construction and operational costs and efficiencies. Social and Resettlement Considerations 220. Although the site of the proposed SWM treatment and disposal facility is yet to be formally confirmed by Government, it would have an impact on 150 acres of prime agriculture land owned by 46 farmers, 30 tube wells owned by 20 families, 10 tube-well rooms (the pump station is covered through these rooms for safety purpose) owned by 10 families, 15 farm houses owned by 15 families, and 75 wood trees owned by 25 families. In addition, the project facility would have larger impacts on the livelihood of displaced persons (DPs); especially 34% of the respondents who are entirely dependent on the affected lands to maintain their livelihood, and who have no other source of income. However, 66% of the DPs have multiple sources of income other than the farming, including businesses, jobs in private and government sectors, or working abroad. Although the full extent of the project was not communicated, especially how this facility will be developed and details of compensation provided, people shared their views after consultation, which are summarized below; People are reluctant to give up their land as agriculture is their main source of income; The government should instead consider non-agricultural land for the proposed project; They had apprehensions over the rate at which the Government will acquire the land; The government should match the market rate of the land; The prevailed market rate is on average Rs. 35, 00,000/acre; The affected DPs should be provided an alternate source of income prior to the acquisition of the land. The government should be the party to negotiate for the acquisition of the land. Tenants represent 2% of the affected population, so the government should also take care of the tenant’s livelihood after the acquisition of the land. The surrounding population will also be disturbed by the bad smell from the solid waste site and their life will be more miserable due to these externalities, so it is better that the Page 267 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps government acquire the entire surrounding area so that they are free to move somewhere else. The government should shift the landfill site to a more remote area, away from larger population centers. The project is intended for the welfare of the people of the area, however neither the displaced persons nor those from the surrounding area are happy with the solid waste management practices. The affected people have been settled here for centuries so the project will cause greater social disturbances in addition to disrupting their sources of livelihood. The graves of their parents are here, so they do not want to leave them, however there is no way they can stay when the entire piece of land is acquired for the project. 221. Preliminary costs to acquire the land and to resettle the affected people was calculated based on the replacement cost of affected land and structures, as required by SPS SR2, Para 10. For this purpose, a preliminary market survey was carried out in order to reach the market based unit rate to be paid to DPs. However, the rates need to be confirmed during the feasibility and detailed design stage. Total resettlement cost worked out is Rs.535 million including the 3 million for the restoration of livelihood. L. Indicative SWM Investment Costs 222. Outline, indicative capital expenditures for the proposed SWM system are shown in Figure VI-45. As indicated, the total cost at this stage is estimated to be PKR 2.496 billion, equivalent to approximately US$ 24.231 million. This amount includes the capital costs of the supplemental collection and transfer system, the street sweeping system upgrades, initial landfill facility development, the dumpsite closure and remediation program, and the sector support programs. Page 268 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-45: Conceptual Cost Estimate Sialkot SWM System: Conceptual Cost Estimate REG-8556: Pre-Feasibility Study Sialkot and Sialkot Cities PKR 1. MSW Supplementary Collection and Transfer System System A: Manual Handcart System B: Mini Dumper System C: Garbage Compactor Equipment Yard Restoration Design and Construction Monitoring 20,819,120 23,214,240 70,000,000 11,403,336 3. MSW Transfer and Disposal System Land General Facility Landfill Facility Resettlement Design and Construction Monitoring 155,000,000 91,863,890 602,145,550 100,000,000 94,900,944 4. Dumpsite Remediation Program Dumpsite Remediation Program 200,000,000 Subtotal Contingency (10 percent) TOTAL US$ 770,829,823 181,759,863 239,715,653 274,354,307 50,000,000 25,000,000 2. Street Sweeper System Sweeper System A Sweeper System B Sweeper System C Design and Construction Monitoring 5. SWM Support Programs A. Institutional Support Program B. Public Awareness and Engagement Program C. Recycling Support Program PKR US$ 7,483,785 1,764,659 2,327,336 2,663,634 485,437 242,718 125,436,696 1,217,832 202,127 225,381 679,612 110,712 1,043,910,384 10,135,052 1,504,854 891,882 5,846,073 970,874 921,368 200,000,000 1,941,748 1,941,748 128,750,000 51,500,000 46,350,000 30,900,000 1,250,000 500,000 450,000 300,000 2,268,926,903 226,892,690.27 22,028,417 2,202,841.65 2,495,819,593 24,231,258 223. Regarding the supplementary SWM collection and transfer system estimates shown in Figure 33, the costs shown relate to estimates to supplement the ongoing capital investment program currently being implemented in the city. Regarding landfill facility development, the estimate shown in Figure 33 assumes the cost to construct the basic facility, including an initial landfill cell to accommodate the city’s MSW for the first five years of operation. Beyond this timeframe, additional cells would then be developed in order to progressively accommodate additional MSW from Sialkot. It is also noted that at this stage, this cost is shown as an outline, indicative cost for a facility located at the proposed site: should the site location change, then this may affect the cost estimate. This cost estimate will be revised and refined during the subsequent PPTA phase of the initiative. 224. Although an economic analysis of the proposed Sialkot SWM investment program has not been conducted during the PFS, as this is scheduled for subsequent PPTA activities, initial observations infer that the major economic benefits of the rehabilitation and rationalization of Sialkot’s SWM system will arise from the provision of vastly improved SWM services, the increased recycling of MSW and improved working conditions, and the establishment of a new MSW disposal facility, operated to international standards. Considerable secondary benefits are also expected to arise from an improved and efficient SWM system through reduced negative environmental and public health impacts (lower medical costs, fewer sick days, increased productivity and reduced air pollution), and potential CDM benefits. 225. In the absence of the project improvements, the average cost of waste collection and disposal would continue to increase as the aged, inefficient and obsolete MSW collection equipment breaks down, has higher operation and maintenance (O&M) costs and is out of Page 269 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps service more often. The SWMC would be forced to continue to utilize the dumpsites, furthering environmental pollution and threatening public health. The project might also be expected to result in several other benefits including the prevention of the illegal dumping of waste that is currently a major issue, with the associated risk of negative health effects. The avoidance of informal burning and incineration of waste contributing to smoke and air pollution with associated respiratory health effects would be another positive benefit. Deteriorating SWM would impact on the quality of life and appeal of the city. M. Indicative Implementation Schedule 226. Figure VI-46 presents a draft implementation schedule for the proposed medium-term investments for the Sialkot SWM sector. As shown, it is envisioned that the entire physical system can be designed, permitted, constructed and placed into operation as early as mid-2019 if anticipated progress can be achieved in the system’s overall development. Although the schedule will be continually refined through the PPTA phase, it is included here to provide an overview of how the sector development can occur Page 270 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-46: Sialkot Medium Term Investment Plan – Solid Waste Management Sector Page 271 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Water, Sanitation, Sewerage and Drainage N. Sector Assessment - Water, Sanitation, Sewerage and Drainage Definition of Planning Area (i) Land Use and City Development Plans101 227. Sialkot Tehsil contains 50 Union Councils of which 16 Union Councils (UC) currently constitute the Sialkot Tehsil Municipal Administration Planning Area. It is estimated that this area in 2010 contained just over 12% Sialkot Tehsil total population and 34% of its urban population. 228. However, the original Planning Area definition has become defunct as the process of urban growth extends well beyond these limits, rendering this spatial definition redundant for development planning purposes. This is confirmed by the fact that today 71% of the urban population lives in the adjacent peripheral urban areas lying outside of the Planning Area and Cantonment. 229. The district government is in process of notifying the new boundaries of the city. At this stage it is expected that the TMA boundary will be extended to incorporate three Urban Councils to the east of the current boundary i.e. Talwara Muglan, Pindi Araian and Doburji Araian. Two other Urban Councils, Bounken and Gohad Pur to the west of the existing boundaries are densely populated but are not expected to be incorporated into the city at this time. These areas are shown on Figure VI-47. 230. With regard to land use and development planning, an Outline Development Plan and Zoning Plan was prepared in 1972 and in the absence of a newer plan, is believed to be still in effect. This plan appeared to underestimate population growth and did not really effectively guide and control development. 231. A Sialkot Master Plan was prepared in 1986 under the World Bank Funded ‘Feasibility Studies and Urban Master Planning of Ten Cities of Punjab’. The plan period was 20 years (1994-2019). The Plan aimed to maintain its cultural and industrial nature and its westward and southward growth. The plan highlighted mixed land uses, which are quite pronounced in Sialkot, with haphazard residential, industrial, and commercial activities taking place in different localities. The Master Plan of 1996 was not adopted, reportedly due to the lack of detailed consultations and lack of further detailed studies, although some of its recommendations are still valid. 101 This section makes reference to the report, Urban Planning in Sialkot, GHK, January 2011 and the Strategic Planning Framework, May 2010. Page 272 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-47 - Sialkot Planning Area – ‘Core City’ (ii) Study Area for Pre-Feasibility Study 232. The current water supply, sewerage and drainage infrastructure is primarily confined to the 16 UCs that comprise the existing TMA area of jurisdiction. Given the poor condition of this infrastructure, its rehabilitation will comprise the priority investments. Servicing unserved or underserved areas, in particular the urban poor, within these existing boundaries will also be a priority. As discussed above in 2.1, it is likely that the UCs of Talwara Muglan, Pindi Araian and Doburji Araian will be included in the TMA (or the future Municipal Corporation). Provision of services for these areas will therefore become the responsibility of the new Municipal Corporation and outline proposals for water, sewerage and drainage have therefore been included in the Interim Report, although further assessment of the existing situation in these areas will need to be undertaken at a subsequent time. 233. Outside the current 16 UCs and the proposed additional 3 UCs, urban development continues to occur. In particular, the peri-urban areas to the west have very high population densities, and the sanitation issues especially must be severe. As outlined in the ICDS, the 2035 Municipal boundaries are likely to include some of these peri-urban areas. Development in these areas needs to be addressed in the long-term strategy. The suggested 2035 boundaries are shown in Figure VI-48. 234. The ICDS is developing a set of long-term plans and planning concepts that are intended to enable Sialkot to grow in a more congenial manner. This will focus on a more decentralized approach to growth and neighborhood development. This approach is consistent with a water supply strategy that will develop District Metering Areas (DMA) for water supply operation and maintenance and decentralized sewage treatment and disposal facilities. Page 273 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-48 – Proposed 2035 Boundary102 (iii) Population Projections 235. Population projections for Sialkot are discussed in some detail in the ICDS Rapid Urban Assessment. This indicates that the Sialkot District population has nearly doubled in the 20 years until 2015 and that the greater proportion of this development has been urban. Much of this urban development has taken place in the peripheral areas of Sialkot City. The population data for the proposed PFS planning area (including that within the suggested 2035 urban boundary) is shown in Table VI-49 below and this has been the basis for the estimation of water demands and sewage production. 102 Source: ICDS/Urban Unit Page 274 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Table VI-49: Population Projections 1998 Census Projected Population Current TMA Boundary (16 UCs) 358,376 497,648 731,185 Cantonment 63,126 90,815 139,364 Possible Extension to TMA boundaries (3UCs) 58,931 98,050 178,467 Proposed boundaries - 187,096 341,520 480,433 873,609 1,390,536 Total 2035 2015 Projected Population 2035 Source: ICDS/Urban Unit, 2015 236. As discussed above, the water supply and sewerage networks operated by the TMA supply only those residing in the 16 Urban Councils within the current TMA boundary. It is clear that there is significant development outside the current Municipal limits and these peripheral areas are not covered by the existing water supply and sewerage networks. It is also understood that sewage from the Cantonment drains directly into the Bhaid Nullah and contributes to the poor condition of that water body. Sector Assessment (i) Policy Framework National Urban Water Supply and Sanitation Policies 237. National policies related to the urban water supply and sanitation sector are summarized in Table VI-50. Table VI-50 – National Urban Water Supply and Sanitation Policies Policy Objectives/Targets National Drinking Water Policy 2009 Improve the quality of life by reducing the incidence of death and illness caused by water-borne diseases; Provide safe drinking water to the entire population at an affordable cost in an impartial, efficient, and sustainable manner. Ensure reduction in the incidence of mortality and morbidity caused by water-borne diseases. Provide a supportive ground and legal framework that could facilitate sustainable access to and provision of safe drinking water. It highlights the constitutional responsibility of the provincial and local governments (towns and TMAs) to provide drinking water. It underlines that the right to water for drinking takes precedence over rights to water for all other uses (agriculture, industry, and so forth). Page 275 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Ensure participation of the vulnerable and poor in decisionmaking for the sector at all levels, recognizing the key role that women and communities play. Provides a financial framework within which the provision of water supply can be undertaken in a cost-effective, equitable, and sustainable manner and that water treatment will be an integral part of all drinking water supply schemes. It also provides a set of policy instruments and strategies to achieve the objectives of the policy. National Sanitation Policy 2006 Provide adequate sanitation coverage, an environment necessary for healthy life, and meeting the MDG targets. Improve the quality of life of the people and their physical environment. Ensure an open defecation-free environment; safe disposal of liquid and solid waste; and the promotion of health and hygiene practices. Develop guidelines for the evolution of an effective institutional and financial framework and for linking sanitation programs with environment, housing, water, and city and regional planning policies and programs. It supports programs that are implementable within available resources and enhanced capacities of institutions and communities. Supports and accept the role that communities, NGOs, and the formal and informal sectors are stakeholders in sanitation provision. The policy emphasizes the development and use of technologies that are simple and cost-effective to install and maintain; it ensures the involvement in the planning of sanitation schemes of those departments/agencies responsible for operations and maintenance (O&M). Priority to be given to the needs of women and children at all levels of planning and implementation. Pakistan EPA Act 1997 Provides the basis for the Environmental Protection Agency (EPA) for the establishment of water quality standards and ensure enforcement of the National Environmental Quality Standards. National Climate Change Policy Key policy measures recommended relating to water supply, 2012 sanitation (and solid waste) are: Make installation of wastewater treatment plants an integral part of all sewerage schemes. Introduce local rainwater harvesting measures Ensure separate collection, disposal and re-use of recyclables, composting and biodegradable waste, preferably at source Punjab Province Urban Water and Sanitation Policies 238. Punjab Province policies related to the urban water supply and sanitation sector are summarized in Table VI-51. Page 276 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Table VI-51 – Punjab Province Urban Water Supply and Sanitation Policies Policy Objectives/Targets Punjab Local Government Act Provides for responsibilities of Metropolitan and Municipal Corporations. Municipal Committees, District Councils and Union Councils with respect to drinking water, sewerage, solid waste and drainage. Categorizes water into potable domestic for drinking, nonpotable domestic, institutional, commercial, industrial, amenity, environmental and remedial use. Proposes a regulatory authority called the Water Commission. Requires the local governments to prepare a Water and Sanitation Master Plan. Provides the framework to guide and support provincial institutions, District Governments, Water Utilities and communities for improving water and sanitation services in accordance with the National Sanitation Policy 2006 and the National Environmental Policy 2005 Draft Punjab Municipal Act Punjab Urban Water Sanitation Policy 2007 and Punjab Drinking Water Policy The policy has the following key policy objectives related to water supply and sanitation: To enact the Punjab Municipal Act; To provide institutional reforms in the Urban Water Services Provincial Government Agencies; WASAs are to be financially viable by 2016; WASAs to have 100% consumer meters by 2016; Investment in managing wastewater treatment facilities to be made in all WASAs; Reduce NRW and leakages in all WASAs; TMAs to take appropriate measures through legislation and administrative initiatives to ensure rationalization of tariffs and improvement of capacity in TMA. Draft Punjab Sanitation Policy Provides policy principles for the improvement of sewerage and sanitation for urban and rural areas. Millennium Development Goals 239. According to the Joint Monitoring Program (JMP) of WHO and UNICEF, Pakistan is on track to achieve the national water supply Millennium Development Goal (MDG) target—reaching 92 percent of the population as compared to the targeted 91 percent—but off track with respect to the national sanitation MDG target (48 percent versus targeted 63 percent). In the urban subsector the water coverage in 2010 is just below the 2015 target of 97 percent; sanitation is well below with 2010 coverage of 72 percent versus a 2015 target of 86 percent. In both water supply and sanitation, the coverage (in total and by type of service), as a percentage of urban population, has hardly changed for 20 years, indicating that providers are keeping up with urban growth but making little improvement. Page 277 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Country Water Supply Status103 240. The method of providing drinking water to urban residents varies considerably within the provinces. For example, in Punjab about 46 percent of the population has access to tap water through pipe networks, 8 percent by hand pumps, 37 percent by motor pumps, and 8 percent other. 241. There is no city in Pakistan with a continuous 24/7 water supply. Intermittent supply is the rule. Coping mechanisms by users range from installing ground or roof tanks for collecting water when it is available and hoarding it, buying water from tankers, or using shallow wells and/or river water. Some private tankers are licensed by water utilities, but all tanker owners benefit from the intermittent water supply. There are many reasons for the intermittent supplies. One may be power blackouts because of insufficient power system capacity or targeted load shedding by power utilities given slow payment by water utilities. More likely is an evolution of intermittent service delivery to combat high levels of leakage and to ration supplies. 242. Water supply technical operations efficiency can be measured by reference to the levels of nonrevenue water (NRW). The high levels of NRW reported by the WASAs (24–68 percent) reflect low operational efficiency. These figures are only approximate, given the low levels of production and customer metering in the WASAs, both of which are essential for calculating NRW. Water supply technical operations efficiency can be measured by reference to the levels of nonrevenue water (NRW). The high levels of NRW reported by the WASAs (24–68 percent) reflect low operational efficiency. Country Sewerage/Sanitation Status 243. The 2006 World Bank Environmental Assessment Report states that most surface water pollution is associated with urban centers. Typically, nullahs and storm water drains collect and carry untreated sewage, which then flows into streams, rivers, and irrigation canals, resulting in widespread bacteriological and other contamination. It has been estimated that around 2,000 million gallons of sewage is being discharged to surface-water bodies every day. This lack of adequate sanitation comes at a cost. Water, sanitation, and hygiene-related diseases cost the Pakistani economy about Rs. 112 billion (US$1.3 billion) per year in terms of healthcare costs and lost earnings. Estimates are that diarrhea was the leading cause of loss of disability-adjusted life years (DALYs) in Pakistan. Infant mortality is high at 70 per 1,000 live births, and child mortality is still higher at 86 deaths per 1,000 live births. 244. As reported by the WASAs in 2011, two of the country’s nine major cities, Islamabad and Peshawar, had 100 percent sewerage coverage. These were followed by Lahore with 87 percent coverage and Karachi with 80 percent. The five remaining cities had coverage ranging from 12 percent (Quetta) to 70 percent (Faisalabad). The apparently high urban coverage likely hides the fact that the proportion of urban households with individual connections to piped sewerage trails aspirations by a good deal. 245. Coverage of public sewerage has hardly increased over the past decade, and as a result, the share of the sewage generated that reaches the wastewater treatment plants has increased only slightly. Although some sewerage collection systems exist, typically discharging to the nearest water body, collection levels are estimated to be no greater than 50 percent nationally, with only about 10 percent of collected sewage being treated effectively. 246. Although treatment facilities exist in about a dozen major cities, some have been built without the completion of associated sewerage networks, and the plants are often either under loaded or abandoned. In effect, only a few percent of the total wastewater generated receives adequate treatment before discharge to the waterways. Three of the smaller cities, Rawalpindi, Multan, and Gujranwala, have no treatment facilities whatsoever. Peshawar has four plants, 103 This section draws heavily on Urban Water Supply and Sanitation Study, World Bank, AusAID, WSP, April 2013 Page 278 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps none of which are operating, due to a lack of sufficient operational and maintenance resources and high-energy costs. Quetta has a plant under construction. Faisalabad has a primary and secondary treatment plant with a capacity of 33 m3/year but this is insufficient providing treatment for just 6 percent of the total collected wastewater of 587 million m3/year. Islamabad with four plants providing primary and secondary treatment is the only city with adequate treatment capacity. Lahore has facilities enough only to provide primary screening. Karachi has three plants providing primary and secondary treatment that treat only about 2.5 percent of the sewage generated. 247. Low levels of wastewater treatment and inoperable plants reflect the prevailing mindset among state engineering entities emphasizing asset creation rather than service provision as well as the weak financial condition of all the service providers. Unfortunately, there is no simple solution to the challenge. There is increasing pressure to collect and treat waste, in order to avoid the obvious environmental pollution that currently exists, yet the service providers suffer from a weak governance environment and have no financial capacity—and limited technical capacity—to operate the facilities once completed. In areas where there is abundant surface water for households to extract (such as in parts of Punjab), the lack of treatment adversely affects the quality of those supplies. Hence, wastewater treatment becomes much more important as a means to protect a low-cost water source in these areas, as opposed to other areas where water supplies are costlier and have lower pollution levels. Page 279 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps (ii) Targets for Water Supply and Sanitation 248. The Punjab WASH Sector Development Plan (2014-2024) established targets for water supply and sanitation in the Province. The targets and the current status in Sialkot are outlined in Tables VI-52 and VI-53. The proposed status in Sialkot after implementation of the MTIIP is also shown in Table VI-52. Table VI-52 – Water Supply Targets (Punjab WASH Sector Development Plan (2014-2024) Indicator Target Medium Term Long Term Sialkot Current Dysfunctional tube wells rehabilitated and operating Functional tube wells working at rated capacity % of old infrastructure rehabilitated/replaced. Distribution network coverage % of tube wells where bulk flow meters and pressure gauges installed TMAs where additional overhead storage provided 50% 80% 90% Proposed After MTIIP 100% 85% 90% 50% 100% 20% 40% 0% 90% 70% 80% 90% 90% 40% 60% 0% 100% 25% 50% Not functional % of tube wells/overhead reservoirs where chlorination facilities installed % of tube wells where monthly water quality tests conducted % of distribution system where quarterly water quality tests conducted Level of NRW 60% 90% 90% 1 hour storage provided 100% 50% 75% Irregular 100% 60% 90% Irregular 100% Less than 15% 60% Less than 10% 90% 40% (estimated) 0% 20% Reduce and maintain water consumption of 65L/capita/day Reduce and maintain water consumption of 65L/capita/day Production 80 galls/capita/day 150 L/cal/day Percentage of high income areas with metering in place Reduced water Consumption 100% in pilot zones (2 no) Page 280 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Table VI-53 – Sanitation Targets (Punjab WASH Sector Development Plan (2014-2024) Indicator Long Term Sialkot Current 30% Periodic Proposed After MTIIP Periodic 60% 90% Has basic equipment New equipment provided Ongoing Ongoing No program Sewerage coverage % of pumping stations where phased rehabilitation plan in place % of open drains replaced with sewers and WWTP installed 70% 60% 82% 90% 49% 0% 59 km of sewer to be replaced, rehabilitated or new sewers provided. 75% 100% 25% 50% 0% % of new schemes with wastewater treatment plants No. of treatment facilities in intermediate cities 50% 75% 0% Sewers upgraded and WWTP provided 100% 1 0 1 Conduct of wastewater testing and public reporting of industrial pollution Percentage industrial wastewater treated. Ongoing 1 (with reuse/recycling facility) Ongoing Not conducted Laboratory to be established 3-5% 6-10% Minimal Will depend on incentives provided to industry % of drains de- silted and cleared per quarter % of TMAs equipped with sewerage maintenance equipment Phased replacement of old sewer lines Target Medium Term 30% Page 281 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan (iii) Chapter VI Sector Assessment, Strategies and Roadmaps Road Map for Achieving Targets 249. Sialkot TMA has been unable to deliver public goods and services adequately, and this justifies intervention in the sector. In order to gradually achieve national and state targets on water supply and sewerage a 10-year road map for selected indicators has been prepared as part of the Medium Term Infrastructure Investment Plan as shown in Table VI-54. The road map assumes that by 2025 the service area will be expanded to cover the 3 additional UCs. Expansion of the service area into the proposed 2035 boundaries will occur beyond 2025. Table VI-54 – Road Map for Water Supply and Sewerage Development in Sialkot (20152025) Indicator Proposed Achievement Current (2015) Medium (2020) 498 657 750 Population covered by water supply (‘000) 400 570 750 HH with water connections (%) 48% 60% 100% Water Production (MGD) 38 42 48 Water Loss (MGD) 11 (40%) 10 (35%) 8 (20%) Continuity of water supply 12 16 24 Population with sewerage coverage (‘000) 250 450 750 HH with sewerage connections (%) - 40% 80% Volume of wastewater collected (MGD) 11 20 32 Treatment capacity available (MGD) 0 25 50 Population in service area (‘000) Term Longer Term (2025) Water Supply Sewerage Page 282 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Sector’s Importance to Sialkot’s Livability, Competitiveness and Resilience 250. The sector will bring about the following positive influences in livability, competitiveness and resilience in Sialkot. Table VI-55 – Impact of Sector on Livability, Competitiveness and Resilience Areas of Impact Nature of Positive Impact Livability Livability in Sialkot is especially hampered by the status of the water supply, sewerage and drainage systems. While sufficient water is being produced from the tube wells, the poor condition of the piped network and the lack of any storage results in an intermittent supply of water which impacts on the quality of water being delivered to the residents. This impacts most severely on the low-income communities who have less coping mechanisms that the highincome residents. Replacement of 90% of the piped network, the move towards 24/7 water supply, the bringing back into service of the overhead storage tanks, the installation of a centrally controlled water supply system and the institutional changes in the management of the sector will result in better living conditions for the residents. The poor quality of the environment and the water bodies resulting from frequent sewage overflows that occur due to blocked or damaged sewers and inoperable disposal stations makes Sialkot an unattractive place to live and also presents severe health risks to the population. Rehabilitation of the sewerage network will eliminate the sewer overflows and surcharges; rehabilitation of the disposal stations and provision of treatment facilities will prevent wastewater being discharged to the water bodies and significantly improve their water quality. Flooding will be reduced by increasing the capacity of the sewer network and ensuring the disposal station pumps have sufficient capacity to discharge the sewage/storm water to prevent the drains being overloaded. However, the project will not directly address the industrial wastewater situation and until this happens, quality of the water bodies will continue to be compromised. Flooding in Sialkot is a serious issue that impacts on livability during high rainfall events. Improvement in the sewerage network and rehabilitation of the disposal stations will reduce flooding and particularly ensure that the health risks associated with surcharged sewers during flood events will be eliminated. The long-term proposals to increase the capacity of the local drainage network will reduce local flooding events. These activities, in conjunction with the work being done by the Irrigation Department to increase the capacity of the nullahs, will significantly reduce the flooding that regularly disrupts daily life in Sialkot. Competitiveness Sialkot has maintained its status as a competitive city despite the constraints of a poor environment and regular flooding. This is to the credit of its government, the private sector and the citizens. However, increasingly international customers are taking into account a range of factors when determining the most appropriate place to do business. The environment is one of the key factors that will be considered and to compete with other manufacturing cities, Sialkot will need to show that it is not putting its citizens at risk by neglecting the environment. Industries will also need to show Page 283 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps corporate responsibility by treating its waste thereby contributing to the improvement in the quality of the water bodies. The project will start the process by effectively dealing with domestic wastewater demonstrating that this can have an impact on the environment. The project may also assist the Government to develop procedures that will incentivize the industries to either pretreat their wastewater or re-locate to an industrial zone where a common industrial treatment facility could be installed. The outcome will be a cleaner city which will demonstrate to local and international customers that Sialkot is at the leading edge in city development which will enable it to compete with other cities that understand the importance of a clean and healthy environment for its citizens. Resilience Sialkot has been a resilient city in the sense that it has maintained its competitiveness despite the poor infrastructure and increasing threat to water supply sustainability, its environment and the constant risk of flooding. However, the continued of climate change will exacerbate these factors and measures are required to enable the city to adapt. The risk to water supplies from the reduced recharge of the aquifer will be addressed through reduction in water abstraction from water loss reduction programs and demand management as well as consideration to alternative sources such as rainwater harvesting and surface water. Pollution of the water table will be addressed through the wastewater collection and treatment projects that will improve the quality of the waterways. Climate change will increase the risk of flooding through more extreme events. The project will address this through upgrading of the sewerage and drainage systems in combination with the work being done by the Irrigation Department to increase the capacities of the Aik and Bhaid nullahs. Page 284 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Water Demand and Wastewater Production O. Water Supply and Sewerage Design Criteria 251. The Public Health Engineering Department (PHED) Design Criteria 1998, modified in 2008 104 is currently used for the design of all Public Health Engineering structures for water supply, sewerage and drainage. The principal criteria for water supply and sewerage is summarized in Annex A. 252. In general, this criterion has been used in the PFS concept designs, with the exception of the per capita water consumption. Based on experience of similar cities to Sialkot and Sahiwal, the team believes that the per capita water consumptions outlined in the above design criteria are too high, particularly over time, as demand management policies such as water pricing begin to have an impact. For this study, a per capita consumption of 150 litres/capita per day (33 gallons/capita/day will be adopted. A 20% allowance for Unaccounted for Water (UFW) will be added to this per capita consumption. 253. The CRVA team has developed revised design criteria that will give consideration to the impacts of climate change. These criteria have also considered a per capita water demand of 33 gallons/capita/day. P. Water Demand and Wastewater Production Water Demand 254. Overall 95 tube wells are operational catering to the need of the urban population of Sialkot. This does not include the cantonment area for which an additional 15 tube wells are operated. The design discharge of all tube wells is 1.5 cusec however actual discharge varies depending upon the age and condition of the tube well. All tube wells operate on average 12 hours a day. Based on average discharge and operation time, the total daily production for Sialkot City (excluding the cantonment) is approximately equivalent to 38.4 million gallons while per capita production is equivalent to 79.8 gallons per capita per day. These are raw estimates since accurate production data is not available due to the absence of metering and monitoring mechanisms. The higher volume of water production, absence of monitoring mechanisms, absence of valve control mechanisms on the pipe network, absence of customer meters illustrates the exploitation of the resource and high production costs. 255. Based on the current and projected populations for the TMA and the proposed water demand of 33 gallons per capita per day, the current (2015) water demand and future (2035) water demand is estimated to be as shown in Tables VI-56 and VI-57 below for the existing and potential future service areas excluding and including the cantonment area respectively. Industrial water demand is assumed to be only 15% of the total water consumption as it is assumed that larger industrial establishments have a private water supply. Commercial and institutional demands have been assumed to be 15% and 10% of the total water consumption respectively. 104 Technical and Service Delivery Standards for Water Supply and Sanitation Services, April 2008, Punjab Devolved Social Services Program Page 285 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Table VI-56– Sialkot Water Demands (Excluding Cantonment) Demand Source Water Demand (MGD) 2015 2035 Existing Urban boundary Including additional 3UCs Existing Urban boundary Including additional 3UCs Projected 2035 boundaries Domestic 16.42 19.66 24.13 30.02 41.29 Commercial 4.11 4.91 6.03 7.50 10.32 Institutional 2.74 3.28 4.02 5.00 6.88 Industrial 4.11 4.91 6.03 7.50 10.32 Losses105 10.96 13.11 8.04 10.01 13.76 Total 38.32 45.87 48.26 60.40 82.58 Table VI-57 – Sialkot Water Demands (Including Cantonment) Demand Source Water Demand (MGD) 2015 2035 Existing Urban boundary Including additional 3UCs Existing Urban boundary Including additional 3UCs Projected 2035 boundaries Domestic 19.42 22.66 28.73 34.62 45.89 Commercial 4.85 5.66 7.18 8.65 11.47 Institutional 3.24 3.78 4.79 5.77 7.65 Industrial 4.85 5.66 7.18 8.65 11.47 Losses 12.95 15.10 9.58 11.54 15.30 Total 45.31 52.87 57.46 69.24 91.78 256. The estimated daily production in Sialkot is 38.4 MGD (see above), which correlates extremely well with the above current estimated demand. The probable high amount of losses (possibly up to 50%) would partially explain why it is not possible to provide a 24/7 service at present. The nominal rating of all the tube wells is 149.5 cusecs or 80 MGD (see Table 5.1), although this is expected to now be less than 100 cusecs given the lower water table and the condition of the pumps. Nevertheless, the capacity of the existing tube wells seems to be sufficient for the foreseeable future provided the pumps are rehabilitated and the lowering of the water table is addressed. 105 Losses are assumed to be 40% at present, reducing to 20% by 2035 Page 286 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Sewage Generated 257. Wastewater flows have been estimated for 2015 and 2035 based on the water demand estimates and these are shown in Tables VI-58 and VI-59 for the population excluding and including the cantonment respectively. In the case of wastewater, sewage generated from the cantonment has been included since this is currently discharged into the TMA system. Table VI-58 – Sialkot Wastewater Production (excluding Cantonment) Component Wastewater Flows (MGD) 2015 2035 Existing Urban boundary Including additional 3UCs Existing Urban boundary Including additional 3UCs Projected 2035 boundaries Average Dry Weather Flow 23.27 27.85 34.18 42.53 58.49 Peak Dry Weather Flow 46.53 55.70 68.37 85.05 116.98 Infiltration 2.33 2.78 3.42 4.25 5.85 Storm water Infiltration 11.63 13.92 17.09 21.26 29.25 Peak Wet Weather Flow 60.49 72.41 88.88 110.57 152.08 Table VI-59 – Sialkot Wastewater Production (including Cantonment) Component Wastewater Flows (MGD) 2015 2035 Existing Urban boundary Including additional 3UCs Existing Urban boundary Including additional 3UCs Projected 2035 boundaries Average Dry Weather Flow 27.51 32.10 40.70 49.04 65.01 Peak Dry Weather Flow 55.02 64.19 81.40 98.08 130.02 Infiltration 2.75 3.21 4.07 4.90 6.50 Storm water Infiltration 13.76 16.05 20.35 24.52 32.50 Peak Wet Weather Flow 71.53 83.45 105.82 127.51 169.02 258. Sewage treatment plants will be designed to receive 2*Average Dry Weather Flow with excess flows being bypassed to the water bodies. This will limit the cost of treatment facilities and ensure that they operate within an acceptable range of full capacity. 259. The BOD loading on the treatment plant will be based on per capita BOD production of 50g/capita/day, which is considered a reasonable value for Pakistan conditions. Commercial and industrial effluents are assumed to be pre-treated to a domestic standard of 250 mg/L. BOD loading based on the total wastewater treatment requirements are shown in Tables VI-60 and VI-61 for populations excluding and including the cantonment respectively. Page 287 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Table VI-60 – BOD Production (excluding Cantonment) Source BOD Production (tons/day) 2015 2035 Existing Urban boundary Including additional 3UCs Existing Urban boundary Including additional 3UCs Projected 2035 boundaries Domestic Wastewater 24.88 29.78 36.56 45.48 62.56 Commercial Wastewater 4.66 5.58 6.85 8.52 11.72 Institutional Wastewater 3.11 3.72 4.56 5.68 7.81 Industrial Wastewater 4.66 5.58 6.85 8.52 11.72 Total BOD Production 34.20 40.94 50.25 62.52 85.99 Table VI-61 – BOD Production (including Cantonment) Source BOD Production (tons/day) 2015 2035 Existing Urban boundary Including additional 3UCs Existing Urban boundary Including additional 3UCs Projected 2035 boundaries Domestic Wastewater 29.42 34.33 43.53 52.45 69.53 Commercial Wastewater 5.51 6.43 8.15 9.82 13.02 Institutional Wastewater 3.67 4.29 5.43 6.55 8.68 Industrial Wastewater 5.51 6.43 8.15 9.82 13.02 Total BOD Production 44.12 51.47 65.27 78.64 104.25 260. Significant quantities of bio solids will also be produced depending on the treatment process adopted. Transport and disposal of these bio solids can be costly and needs to be taken into account when determining options for wastewater treatment. Page 288 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Current Status of Infrastructure Q. Water Supply Water Source and Abstraction 261. The piped water system in Sialkot is supplied by tube wells constructed at various locations in the city that pump water directly into the system. Valves have been installed on the network but the staff of the TMA has not been using valves given the interconnectivity of the network and the sufficient production capacity of the system to supply the city. Moreover, the valves installed on the system have mostly been buried under the ground due to road construction and other construction activities limiting the knowledge about their location. If one or two tube wells are dysfunctional, other tube wells in the vicinity feed the system thus catering for emergency needs. 262. Approximately 75% of the area in the city limits receives water from the TMA system. The pressure in the network is acceptably good with limited complaints from the consumers. The quality of service and pressure is visible from the fact that almost all households have an overhead reservoir which is directly filled by TMA supply up to second floor without any pumping facility. Underground reservoirs have not been constructed by the consumers. However, water quality is reported to be poor, especially by consumers in the low-income areas of the city. The main complaints relate to odor and there is a perception that there is ingress of sewage into the water pipelines 263. The aquifer is recharged from the Chenab River, which is located some 20 km north-west of the center of Sialkot and from the water channels and bodies within the city. The water channels were originally seasonal watercourses but now carry wastewater from the city throughout the year. Local water bodies are heavily polluted. The available information suggests that the depth to the water table is 20 to 30 meters and that shallow groundwater is polluted with industrial and domestic waste. Water drawn from more than 150 meters (500ft) depth is generally considered to be safe. Anecdotal information suggests an on average 6-8 m decrease in water table over a period of three decades; however, this information is not supported by monitoring data obtained from the Irrigation Department which suggests that the water table has not varied significantly over the past decade. 264. The TMA owns 97 tube wells, 95 of which are operational. Most tube wells are rated at 1.5cusecs (42.5l/sec or 153m3/hr). According to TMA staff, water is supplied on average for 12hrs during daylight hours allowing consumers to store water in their overhead tank during night hours. Within the Municipal limits some few households have installed their own tube wells to cater for gardening or excessive water use needs. Tube wells installed by TMA between 1980 and 1990 were 300-400ft deep while between 1990 and 2000 up to 500ft deep tube wells were installed. It has been suggested that groundwater at depths less than 500 feet may be polluted from human and industrial wastes, so all new wells are being drilled to about 600 ft. No mechanism for monitoring the discharge from the tube wells exists. An ampere meter showing the current of the electricity being consumed is the only indicator that reflects indirectly on the condition of tube wells. 265. A conditional survey for a sample of 20 tube wells was conducted to observe the operational conditions of the tube wells. Chlorination plants have been installed at all but seven (7) tube wells, which do not have any disinfection facility. Pumps have been maintained and where required necessary maintenance is done. Since the whole network is open and sufficient water is being produced, operational issues at one or two tube wells does not affect the water supply of a particular area as other tube wells keep on supplying water to effected area. However Page 289 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps extra pumps are not available with TMA to cater for emergencies. Routine procurement processes are time consuming and this may affect the supply when the network is improved and managed in the future through valves and the system is divided into District Metering Areas (DMAs) and District Metering Zones (DMZs) after installation of meters and a SCADA system. 266. The design life of the tube wells is 15 years. Overall 29 tube wells are more than fifteen years old while 11 tube wells are more than twenty years old. TMA recommended the construction of 11 new tube wells in their short-term plan. Moreover, the TMA has been re-boring wells during the past few years owing to the reduced discharge and efficiency of the tube wells but the turbines of these tube wells could not be installed due to a lack of funding. Overall 12 tube wells have been identified which were rebored and require turbine replacement. The status (operational, requiring re boring or turbine replacement) and location of the tube wells based on the conditional survey conducted is shown in Table VI-62, Figure VI-63 and Annex B. 267. The source of water outside the city boundary is also tube wells. Water supply schemes have been installed by the Public Health Engineering Department whereby beneficiaries are responsible for the operation and maintenance of the schemes through revenue generated by a pre-defined tariff. Table VI-62 – Tube Wells Supplying Sialkot Water Supply System Agency Responsible No. of Tube Wells No. Tube Wells Operational Nominal Rating Hours Pumping TMA 97 95 1.5 cusecs 12 hours/day Page 290 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-63 – Location and Condition of Tube Wells in Sialkot Page 291 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 268. An Energy Audit was conducted in Sialkot in 2010 as part of the Punjab Cities Improvement Investment Program (PCIIP)106. This showed that only 123.46 cusecs or 83% of the nominal rating of the pumps was being delivered into the system. Further, the current output of the pumps was 4.8 M3/KW compared with 5.94 M3/KW if the pumps were operating efficiently. Principal reasons for this were: 268.1. It is reported that the water table has dropped from 40-50 ft to 70-80 ft over the past decade and was projected to drop to 80-90 feet by 2012. This has resulted in some pumps with lower design heads to be unable to pump efficiently into the network.107 268.2. The tube well installations pump directly into the distribution network without storage. There is a range of pumps with different rated duties ranging from 120 ft to 250 feet, which results in some pumps being incapable of pumping any significant quantity of water against the system pressure. These lower head pumps also operate on an inefficient part of the pump curve. 268.3. Power factors are generally below 0.9 resulting in efficient operation related to power consumption. 268.4. There is no integrated control system such as a SCADA for the tube well installations or pressure gauges at the sites, which would enable some pumps to be switched off when not required. 269. The Energy Audit Report made a number of recommendations to increase the efficiency of operation of the tube wells. These were as follows: 269.1. Replace pumps with head ratings 120, 130 and 135 ft with those capable of pumping 150 feet head. 269.2. Adjust the pumps with capacities of 200 ft and 250 ft head to be equivalent to those in the same zone i.e. usually about 150 ft. 269.3. To improve power factor, provide capacitors of relevant sizes. 269.4. To address the issue of redundant pumping, especially during non-peak hours, pressure gauges can be installed on the delivery pipe such that the pumps can be switched off when they are not substantially adding into the system at the time of already high existing pressure in the system. 106 107 Energy Audit on Tube wells and Sewage Pumping Stations in Sialkot, GHK, December 2010. Note that monitoring by the Irrigation Department of the water table in Sialkot District did not show a significant drop in water table over the past decade. Page 292 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Connections and Tariff 270. There are 41,565 registered connections to the TMA system in 2015 up from 36,153 in 2001/2. The number of connections is growing. The tariff for commercial and domestic customers depends on size of the connection and location. Customers living in Model Town are charged slightly more than the other customers because of the improved and prolonged water supply in that area compared with to remaining parts of the city. Table VI-64 presents the details of number, type, size of connections and tariff for different type of connections. Table VI-64: Connections and Tariff Details S No Connection type SizeDiameter of Pipe (inches) 1 Domestic 1/2 200 2400 38036 2 Domestic 3/4 350 4200 67 3 Commercial 1/2 450 5400 2333 4 Commercial 3/4 650 7800 19 5 Banks/Plazasmultistory building 1/2 417 5000 105 6 Banks/Plazasmultistory building 3/4 833 10000 15 7 Domestic Model town 1/2 250 3000 737 8 Domestic Model town 3/4 450 5400 7 Model 9 Commercial town 1/2 600 7200 18 Commercial town Model 10 3/4 2000 24000 0 11 Industry 3/4 2000 24000 228 Monthly Charges Annual Charges No of Connections Total 41565 Water Quality and Treatment 271. Water quality in Sialkot was analyzed as part of the Punjab Cities Improvement Investment Program PPTA.108 In this program, water samples were tested from 20 tube wells and two locations in the distribution system. This showed that out of 20 tube wells tested, 15 had a high phosphorous content. However, the concentration was not high enough to cause any health impact. Moreover, 9 water samples out of 20 contained coliform bacteria showing bacteriological contamination. The possible cause of contamination may be the unhygienic condition of water taps from which the samples were drawn. Moreover, both samples from the distribution system had high phosphate content and coliform bacteria. Again phosphorous was not so high and therefore has no possible health impact. The presence of coliform showed bacterial contamination. Coliforms may be present in distribution lines due to contamination at 108 Water Samples Testing Report Sialkot City, GHK, November 2010 Page 293 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps source or due to leakage, cross connection with sewers and poor maintenance of the distribution system. 272. Currently chlorination through hypochlorite powder is practiced at each tube well and overall 88 tube wells have chlorinators while 7 tube wells do not have a chlorination facility. Provided the chlorination is provided correctly resulting in residual chlorine of at least 0.1 mg/L at the consumer end no further water treatment is required. 273. In addition, the TMA has been conducting water quality analyses on samples collected from tube wells as well as households being served by the TMA. Generally, the water quality of water being provided fulfills the criteria of drinking water (Reference WHO standard) although water samples collected from households have been found contaminated showing bacterial contamination. The possible source of contamination at households may be sewage entering the pipe network or unhygienic storage mechanisms. Results of water quality analyses conducted by TMA are attached as Annex C. Water Storage 274. There are eleven elevated or overhead reservoirs (OHR) distributed throughout the piped network with a total storage capacity of 1568 m3 (345,000 gallons) but these are currently not in service. Reportedly they were taken out of service due to security concerns whereby it was considered that the water supply could be deliberately contaminated at the reservoirs. The storage represents 0.54 hours of storage excluding system losses. Generally, about 3-4 hours storage is considered necessary to balance supply and demand without giving consideration to fire-fighting water availability and the impact of load shedding which is frequent in Sialkot. Table VI-65 presents details, including the current condition, of OHRs owned by the TMA. The TMA Infrastructure and Services Division is not interested at this stage in bringing the reservoirs back into service as they are concerned that the time taken to fill the reservoirs would either increase the total pumping time or reduce the time that water is distributed to the consumers. Since water is already pumped into the system at high pressure, consumers are generally able to fill their above ground private storage tanks. However, bringing the reservoirs into service should provide for a more efficient supply and they could, if required, be filled concurrently with pumping directly into the network such that they fill during low demand and empty during peak demand. 275. The conditional survey for the OHR conducted during the study concluded that out of eleven (11) reservoirs, nine (9) could be rehabilitated. Almost all the reservoirs require plastering, fillers, finishing of structures, replacement of doors installed and replacement of delivery and rising mains. The connection of OHR with the distribution system and tube wells needs to be reinstated by construction of new connecting pipelines. 276. In any case if a 24/7 supply is to be provided using District Metering Areas (DMAs), it will be necessary to bring the reservoirs back into service. Furthermore, bringing the reservoirs back into service will provide security against power supply load shedding, which is currently prevalent. The location of the storage reservoirs is shown in Figures VI-63 and VI-65. Page 294 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Table VI-65: Overhead Reservoirs-TMA Sialkot No 1 2 3 4 5 6 Overhead reservoir Water works Water works Model town Shahab Road Naikapura Rangpura Year of Construction 1971 1967 1967 1967 1967 1967 Capacity (gallons) 25000 50000 50000 30000 30000 50000 Type RCC Brick Brick Brick Brick Brick Condition Needs repair Needs repair Needs repair Needs repair Needs repair Needs repair 7 Mahallah Muhammad Pura 1967 30000 Brick Needs repair RCC RCC Cannot be repaired Need repair Need repair 8 9 10 Tiba tank Mahallah Fateh garh Mahallah Ghous pura 1992 1992 25000 25000 11 Shahab pura tank 1964 30000 Cannot repaired be Distribution Network 277. The water distribution system covers about 75% of the current municipal boundary (16 Urban Councils). It does not extend into the peripheral areas for which no information is currently available, although it is expected that many households in those area use shallow wells and some receive water from tube wells constructed by PHED. The network comprises about 357 km of pipeline including cast iron, asbestos cement, Mild Steel (MS) and PVC pipes. There are approximately 87,000 land parcels within the current city boundary out of which around 14,000 land parcels are located in the area where TMA does not have coverage for water supply. Overall 73,000 land parcels are within the coverage of the water supply system although there are only 41,565 registered connections reflecting a high number of illegal connections. Moreover, during the past few years, the number of registered connections has not been increasing very rapidly. The quality of the service in the coverage area can be gauged from the fact that underground storage has not been constructed at most of the households as the pressurized supply ensures recharging of the overhead reservoirs constructed by households without requiring a household pumping system. This indicates a high quality of service but the high pressure in the distribution network contributes to leakages and water losses as leakage is directly proportional to pressure. The high pressure also damages the pipe network, which is already old, as a major portion of the network has outlived its design life. Most connections are galvanized iron (GI) as are some of the smaller diameter pipelines. Most of the service area is served through a single network, although there are four smaller separate zones covering Model Town, Industrial Estate, Kashmir Road and on either side of Roras Road. The Cantonment area is believed to be decentralized with two separate zones in the east and north of the Cantonment. The distribution network, tube wells and OHR are shown in Figure VI-65 while details of pipe network are also presented in Table VI-66. Page 295 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-65: Water Distribution Network, Tube Wells and Overhead Reservoirs Page 296 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Table VI-66: Details of Pipe Network-Sialkot City Pipe Diameter (ins) Length (m) 16 77 12 595 10 550 9 770 8 1338 3014 279 2476 7107 6 5505 60860 14184 475 81024 4 547 2831 2462 3 41809 195871 20159 Cast Iron Asbestos Cement PVC Mild Steel 51191 Total 77 2916 3511 159 85 794 770 5840 2 Total Galvanized Iron 265492 37243 3036 30 257869 716 716 746 357708 278. Currently it is understood that good pressures are achieved at household connections throughout the system. However, many of the pipelines are reported to be old and in poor condition so leakage and unaccounted for water is expected to be high. In consultation with the TMA staff, a detailed assessment of the pipe network was conducted and rusted/damaged pipes requiring replacement were identified. In addition, detailed information regarding the diameter, material and location of the pipe network was collected. The information was used to plot GIS maps. The assessment was based on the information and knowledge staff had based on their routine operation and maintenance activities. Physical verification and assessment regarding the selected attributes was done where information was not available with the staff or in the records. 279. Overall 52% of the network was identified as rusted and damaged requiring replacement. The total length of the network requiring replacement is 186km. Major network expansion in the city was undertaken during 1914, 1937, 1963 and onwards. No major project targeting network improvement in terms of replacement of rusted or damaged pipes has been initiated by the city government since the installation of the network which is the main reason for the poor condition of a major portion of the network. Moreover, the TMA does not have any mechanism for leak detection or identification and replacement of damaged pipes. 280. The TMA has been extending coverage to unserved areas. However, in some areas the services have been extended by means of an under capacity network and connected to the existing network which affects the pressure and quality of service in the existing as well as the extended area. The pipe network in such areas needs to be upgraded (to 6inch diameter pipelines). The under capacity network portion has been identified in consultation with TMA for upgradation purposes. Table VI-67presents the condition of the pipe network, Table VI-68 the details of rusted/damaged pipes and Figure VI-69 shows the location and details of the rusted and damaged pipes (Category C&D). Page 297 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Table VI-67: Condition of Water Supply Pipe Network Diameter (ins) Condition and Length of Pipeline (m) A B C D F 16 0 0 349 0 0 12 0 0 3511 0 0 10 220 24 433 295 0 9 0 0 728 42 0 8 1013 1740 1733 2735 0 6 13974 16989 36008 14394 0 4 2462 1466 1515 547 0 3 18784 28935 118273 92509 0 2 513 203 0 0 0 Attributes-Condition: A = Excellent: No noticeable defects. Some aging or wear may be visible. B = Good: Only minor deterioration or defects are evident. C = Fair: Some deterioration or defects are evident, but function is not significantly affected. D = Poor: Serious deterioration in at least some portion of the structure. Function is inadequate. F = Failed: No longer functional. General failure or complete failure of a major structural component. Table VI-68: Details of Rusted/Damaged Pipes Diameter (inches) Length of Damaged/Rusted Pipelines (m) 10 Asbestos Cement 0 Cast Iron 117 8 1874 6 Mild Steel PVC Total 0 0 117 1338 1086 0 4298 39414 5504 433 0 45351 4 1774 546 0 0 2320 3 146207 40305 0 0 186512 Total 189269 47810 1519 0 238598 Page 298 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-69: Location and Details of Rusted/Damaged Pipe Page 299 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 281. Unfortunately, unaccounted for water (UFW) cannot be measured at present due to the lack of bulk meters at the tube wells and household meters. There is also believed to be significant wastage of water at uncontrolled private storage tanks and household taps. Given that water is supplied at a fixed rate, there is little incentive for households to save water. The fixed rate water tariff has recently been increased, although it is still low to achieve cost recovery for the water supply services. Currently the TMA estimates that less than 40% of the O&M costs are recovered. Since a high proportion of the O&M costs relate to power costs, significant improved performance could be made if pumping costs can be reduced. 282. There would appear to be considerable scope for savings on power costs. The energy audit conducted under the PCIIP PPTA projected savings in the order of 30%. Further, the system appears to be operated in an inefficient manner with a probable high UFW, significant wastage at the household level and direct, uncontrolled pumping into the distribution system. There is considerable potential for significant reduction in the quantity of water pumped which would also result in power savings. R. Sewerage and Drainage Collection System 283. Sialkot is traversed by two water channels or nullahs, the Bhaid and Aik Nullahs. The Bhaid Nullah drains the northern part of the municipal area and part of the Cantonment while the Aik Nullah drains the southern part of the municipal area. The Bhaid Nullah has a relatively small catchment area but receives wastewater from many industries and is highly polluted. It also has limited carrying capacity, which is exacerbated by many encroachments along its banks. The Aik Nullah originates in Jannu Hills, is 66 km in length, has a much larger catchment but generally presents less of a threat to the town than does the Bhaid Nullah. 284. Both wastewater and storm water drainage are collected by a combination of sewers and open drains which eventually discharge into either the Aik or Bhaid Nullah or a tributary of the Bhaid Nullah, the Ganda Nullah, adjacent to the city core area. Water from all nullahs flowing through the town eventually drain into the Chenab River. Figure VI-70 presents the overview of sewerage and drainage disposal system. Figure VI-70: Overview of Wastewater Disposal System ve r Palhu Nala ab Ri Bhaid Nala Ch en Sodhra Sambrial Sialkot Aik Nala Khanki Wazirabad Source: Sialkot Water Supply, Sewerage Drainage Strategy and Action Pan, Draft Final, December 2010, GHK Consulting Ltd. Page 300 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 285. Sialkot has a relatively well-developed sewerage system as shown in Figure VI-71. There are essentially six separate catchment areas that comprise the sewerage system as shown in Figure VI-72. Sewage from these catchment areas is collected by the sewerage network and conveyed to disposal stations from where raw sewage is discharged to the Aik Nullah, the Bhaid Nullah or the Ganda Nullah. Due to the dispersed nature of industries in Sialkot, the sewage received at the disposal stations contains a mix of domestic and industrial wastewater. During storms, a considerable quantity of storm water also finds its way into the sewerage system either through interconnections or through the practice of lifting manholes during flood events to alleviate flooding. 286. The total length of the sewerage network in Sialkot city is 178km while overall coverage is approximately 49% with the remaining part of the city served through covered or open drains. In consultation with TMA staff, a detailed assessment of the sewerage network was conducted and the portion of the network, which is choked and not operational, was identified. Details of the damaged/choked sewers are shown in Figure VI-73. In addition, detailed information regarding the diameter, material and location of the sewerage network was collected. The information was used to plot GIS maps. The assessment was based on the information and knowledge staff had based on their routine operation and maintenance activities. Physical verification and assessment regarding the selected attributes was done where information was not available with the staff or in the records. The conditional survey concluded overall 15km of sewer falling in category F requiring replacement while around 14km sewer is choked and can be unblocked keeping in view the condition of the sewers. Table VI-74 presents the condition of the sewerage network. Sewers falling into category F are in poor condition and need to be replaced while those falling in category D are choked and need to be unblocked. Page 301 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-71: Sewerage Network Page 302 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-72: Catchment Areas Page 303 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-73: Drainage / Chocked Sewers Page 304 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Table VI-74: Condition of the Sewerage Network Diameter (Inches) Condition and Length of Pipeline (m) A B C D 60 54 2837 48 902 42 795 271 36 1005 5463 572 18 12 671 9 Total 3945 Total 1740 1740 1818 14500 2289 1387 1066 6563 16190 1711 178 1889 3142 104 700 4518 1465 660 71327 2979 910 837 76724 26113 5692 166 2689 34660 110618 11672 14941 14525 155701 30 24 9845 F 526 2633 2125 Attributes-Condition: A = Excellent: No noticeable defects. Some aging or wear may be visible. B = Good: Only minor deterioration or defects are evident. C = Fair: Some deterioration or defects are evident, but function is not significantly affected. D = Poor: Serious deterioration in at least some portion of the structure. Function is inadequate. F = Failed: No longer functional. General failure or complete failure of a major structural component 287. The sewerage catchment areas are as follows: (i) Disposal to Bhaik Nullah/Ganda Nullah 288. Iqbal Town/Dara Arayan 1 and 2: This is the largest catchment and receives sewage from the central and western parts of town to where it is discharged the Bhaid Nullah at Iqbal Town Disposal Station. Dara Arayan 1 and 2 Pumping Stations were originally designed to pump sewage into a 54-inch diameter sewer leading to Iqbal Town Disposal Station (or the Main Pumping Station). However, the 54-inch sewer has been blocked for some time and flow from the Dara Arayan Pumping Stations is now discharged into the Ganda Nullah and eventually into Bhaid Nullah at a location upstream of the Iqbal Town Disposal Station. In addition, other large sewers in this catchment area are blocked which results in surcharging into the drainage system which eventually drains into Bhaid Nullah. The Main Pumping Station at Iqbal Town is in poor condition and sewage either surcharges upstream or overflows into an open drain adjacent to the pumping station. The TMA is in the process of replacing part of the blocked 54-inch sewer, which should reduce the surcharging to some extent. 289. Model Town: A sewerage system covering part of Model Town discharges to the Model Town Disposal Station from where it is pumped to Ganda Nullah and then to Bhaid Nullah. The Model Town Disposal Station is operational although in poor condition with two of the three pumps working. Page 305 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 290. Jail Road: The area north of the railway line along Kachery Road discharges directly the Bhaid Nullah, except during the rainy season when the nullah level is high and sewage is pumped by the Jail Road Disposal Station into the nullah. Two pumps are operational at this Disposal Station. 291. Commissioner Road: The area adjacent to Commissioner Road in the northwest of the town drains into Bhaid Nullah via open drains in the area. Sewage was originally pumped into the Bhaid Nullah by means of the Commissioner Road Disposal Station, but this facility is now not functional. Most of the sewage coming to this disposal station has been diverted for direct disposal into drains and nullahs. During the rainy season when the level of Bhaid Nullah increases, sewage cannot discharge into the nullah. 292. Khan Mahal Road: This is a small pumping station that pumps sewage from a small system in Ahmed Pura to the east of the town into the Bhaid Nullah. It is currently operational (ii) Disposal to Aik Nullah 293. Haji Pura: Sewage from collection systems in Fateh Garh, Shahab Pura and Haji Pura Union Councils drain directly to the Aik Nullah adjacent to the Haji Pura Disposal Station. This Disposal Station is designed to operate only during the rainy season when the level of the Aik nullah is such that direct discharge is not possible. However, it is reported to have operated on only a few occasions since the sewerage collection system was installed as part of a World Bank project in the 1990’s. The Disposal Station is reported to be operational and appears to be in good condition. 294. Rangpura: Sewage from part of Pura Heera to the west of the town is drained to Rangpura Disposal Station from where it discharges directly to the Aik Nullah except in the rainy season when it is pumped when the level of the Aik Nullah dictates. 295. Pasrur Road: A sewerage collection system has been developed south of the town and the Aik Nullah in the Union Councils of Naika Pura and Habib Pura as well as covering part of Doburji Araian which is outside the current TMA boundary. This system drains to Aik Nullah at Chowk Naika Pura Pull Ali at the northern extent of Pasrur Road. No pumping station is provided at this location on the Aik Nullah and it is assumed that surcharging may occur when the Aik Nullah reaches a certain level during the rainy season. 296. There are several other locations along the Aik Nullah where sewage is conveyed directly to the Nullah. These include some areas in Naika Pura upstream of the Pasrur Road discharge point. 297. Table VI-75 presents the details of the pumping stations installed, installed capacity, quantity of water being discharged and type of pumping facility. Apart from pumping stations, some drains discharge sewage directly into the two nullahs through gravity. Page 306 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Table VI-75: Details of Sewage Disposal Stations S No Disposal points or disposal works Location Installed pumping capacity Pumping or Gravity Pump No Discharge (Cusecs) Pump type Operational status Working hours/day Water quantity discharged/day (mgd) 1 2.5 Sullage Functional 6 0.342 Total water quantity discharged (mgd) Ultimate disposal 0.342 Through gravity 0.8208 Nil 1.026 Through gravity 2.1888 Through gravity Nil Through gravity Nil Through 2 1 2 3 Dara Araiyan Abbot Road Main Disposal Dara Araiyan Model town 3 Both 4 1 4 Sullage Functional 9 2 4 Sullage Functional Standby 0.8208 3 Pumping Pumping 4 1 3 Sullage Functional 9 0.6156 2 2 Sullage Under repair 9 0.4104 3 5 Sullage Under repair Standby 4 1 4 Sullage Functional 12 1.944 2 4 Sullage Functional 12 1.944 3 4 Iqbal town Pumping 4 1 5 Sullage 2 5 3 5 5 Chan Tarakh Anwar Chowk Daska Road Both 4 6 Rung Pura Both 1 7 Seasonal Sullage Functional Under Repair Sullage Under repair Seasonal Sullage Functional Seasonal Seasonal Page 307 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan S No Disposal points or disposal works Location Bann Chapter VI Sector Assessment, Strategies and Roadmaps Installed pumping capacity Pumping or Gravity Pump No Discharge (Cusecs) Pump type Operational status Working hours/day 2 4 Sullage Functional Seasonal 1 3 Sullage Functional Seasonal 2 2 Sullage Functional Seasonal Water quantity discharged/day (mgd) Total water quantity discharged (mgd) Ultimate disposal gravity 3 4 3 7 Jail Road Both 4 1 1 Sullage Functional 8 Nil Through gravity 0.1824 Nil 0.1824 2 8 Khan Mahel Road 3 Pumping 4 Page 308 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Treatment and Disposal 298. As discussed above, wastewater is discharged directly to the Aik and Bhaik Nullahs either by gravity or pumping at disposal stations. No treatment aside from some rudimentary screening at some of the pump stations is undertaken, but since most of the pump stations do not operate effectively even screening is generally not implemented. The outcome can be clearly observed – the Bhaid Nullah, which has a significantly lower flow than the Aik Nullah, is grossly polluted and is probably effectively a ‘dead ‘water body and completely anaerobic. The Aik Nullah is also in poor condition, but with a much larger base flow and fall, is able to demonstrate some kind of recovery downstream through a degree of aeration. Industrial Wastewater 299. Sialkot is a major industrial center with many tanneries, leather garment and sports goods producing units, rice husking mills and flour mills in the city all of which produce significant quantities of highly polluted wastewater. Moreover, these industries tend to be scattered throughout the city resulting in industrial effluent being discharged into most of the city drains and sewers. There has been an attempt by the city through the Chamber of Commerce to develop an industrial zone to concentrate these industries in one area but this has not been successful to date. It is understood that most of these industries do not pre-treat the wastewater, but directly discharge untreated waste to sewers, drains or nullahs. 300. Municipal wastewater treatment plants are designed to treat wastewater from domestic sources with a BOD in the order of 200-250 mg/L. Industrial wastewater with BODs far in excess of that of domestic wastewater need to be either pre-treated to domestic standard before being discharged to the sewer or diverted from the sewerage system. Alternatively, a regime can be established whereby the strength of industrial wastes is monitored and a fee charged for wastewater in excess of a specified standard. Without these practices in place, the cost of providing treatment facilities and treating wastewater with strengths considerably higher than that of domestic wastewater would be prohibitive. If the industrial wastes in Sialkot are being currently discharged into sewers and drains without pre-treatment prior to discharge to the nullahs, it will not be feasible to install municipal treatment facilities until such time that a system is in place either to require industries to pre-treat their wastewater or industrial effluent discharges are diverted away from the sewer and urban drainage system. Storm water Drainage System 301. In addition to the piped sewerage system discussed above, a network of open and covered drains discharging to the Aik and Bhaid Nullahs at a number of locations covers much of the current municipal area. These drains are meant to convey storm water drainage, but in fact convey both storm water drainage and wastewater. Wastewater enters the drains resulting from surcharging and overflows from the sewerage system as well as from direct connections from some households. Storm water is discharged to the nullahs at both the wastewater disposal stations and at separate storm water disposal stations. 302. The storm water drainage network is shown in Figure VI-76. Page 309 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-76: Drainage Network-Sialkot Page 310 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Flood Assessment and Risk 303. The Urban Unit has recently prepared a Flood Plan for Sialkot District. This was in response to unprecedented flooding which occurred in the District in September 2014. The principal water bodies flowing through Sialkot City are the Bhaid Nullah, the Aik Nullah and the Pulkhu Nullah. Channelization works at a cost of Rs 45 million have recently been carried out on the Aik Nullah to increase its capacity such that while flood flows in the Aik Nullah may still result in flooding in some parts of the District, it should not threaten Sialkot City. Similarly, flooding in the Pulkhu Nullah is not a risk to Sialkot City. 304. Figure VI-77 below shows the extent of flood risk within the current TMA boundaries indicating that the highest risk is at the western extent of the city. Figure VI-77: Flood Risk Map 305. The main source of flooding in Sialkot City is the Bhaid Nullah. During the high floods of 2014, it caused devastation in adjacent areas as it became unable to accommodate floodwater due to the narrow bed and deposition of silt. A comprehensive scheme to cope with flooding of Bhaid Nullah with a cost of Rs 173 million to provide for desilting and removal of encroachments is currently in progress. The scheme is being executed by PHED in which 3,500 ft of the nullah will be desilted and the width increased from the present 12 ft to a maximum of 25-49 ft. Flooding of the Bhaid Nullah presents a health hazard in that during these periods raw sewage will be mixing with storm water on the streets. Page 311 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan 306. Chapter VI Sector Assessment, Strategies and Roadmaps Flooding in Sialkot has several causes: 306.1. The nullahs have insufficient capacity to cater for storm flows and the water level rises such that it overflows the banks; o The level in the nullahs becomes higher than the level in the drains discharging to the nullahs resulting in backflow in the drains. Under these circumstances the TMA close penstocks where the drain discharges to the nullah causing the drains to overflow in the city. Some of the storm water disposal stations are equipped with pumps which can be brought into service under these conditions to pump water from the drains into the nullahs. However, in general these pumps are not in good condition and lack the capacity to discharge the floodwaters to the nullahs. o Sewers are blocked and surcharge upstream resulting in sewage and storm water being discharged from the sewers into the streets. This is exacerbated during high rainfall when additional storm water enters the sewerage system and manholes are opened by the operations staff to help cope with the floods. o The local drainage system has inadequate capacity to handle the flood flows resulting in local flooding which may take some hours to dissipate. o Dumping of solid waste in the open drains and in the nullahs severely reduces their capacity and results in additional flooding. 307. The issue related to the capacity of the nullahs is being addressed through the works being undertaken on the Aik and Bhaid Nullahs by the Dep’t of Irrigation and PHED as discussed above. It is not clear from the available reports whether these works will increase the capacity of the nullahs to the extent that the water level will not rise above the inlet drain levels during periods of high rainfall. 308. Improving the sewerage system in the city through unblocking sewers and increasing capacity where necessary to prevent surcharging of the sewers will prevent sewage being discharged into the streets thereby addressing a serious health hazard. Improvement in solid waste management, by preventing deposition of garbage in the nullahs will also improve their capacity to handle flood flows. S. Operation and Maintenance of the Water Supply, Wastewater and Drainage Systems 309. The TMA is responsible for the operation and maintenance of the water supply, sewerage and drainage systems within the current Sialkot City urban boundaries. The organogram of the Infrastructure and Services Division responsible for water supply operations is shown on Figure VI-78. Page 312 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-78 - Organogram of Water Supply Unit-TMA Sialkot TO I&S ATO Mechanical Sub engineer 1(1) Foreman 2 (2) Storekeeper 1 (1) Office clerk 1(1) Assistant foreman 1 (1) TW operators 108 (103) Key man 17 (17) Oilman 2 (2) Plumbers 17 (14) Chlorine mistri & Quli 1(1) Quli 28 (28) Helper 1 (1) 310. There is a need for professional management of water supply and wastewater collection and treatment systems in Sialkot. Efficiency is the key issue in the assessment of existing water and wastewater institutions in Sialkot since it has been argued that private sector involvement promotes efficiency. There are many reasons for current inefficiencies in the sector, but poor governance is the root cause of the issues that beset the water supply sector, particularly in service coverage, (especially among the poor), prevalence of water vendors, intermittent supply, collection efficiency, water accountability, Non-Revenue Water (NRW) and the continued pollution of water bodies in the city. Key causes and impact of poor governance are summarized in the governance problem tree in Figure VI-79. Page 313 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-79 - Governance Problem Tree IMPACTS High NRW, low water accountability, low supply and service coverage Poor service delivery, deteriorating environment and quality of life, low consumer awareness and expectation Low financial accountability Low tariffs POOR GOVERNANCE CORE PROBLEM CAUSES Poor Infrastructure construction, maintenance and operations Strategic Management Constraints Capacity and Rigid HR Policies and Procedure Constraints Lack of strategic direction – focus is in on day to day business Lack of technical capacity in existing staff Disconnect between planning, construction and operations Standard Organizational Structure - no provision for sector specific skill and man power Lack of information system for effective planning and decision making Week coordination between policy maker and Service provider Weak accountability mechanism and enforcement Operations and Management Lacks Priority Insufficient / poor regulatory control No incentive for capacity development – not linked to career and performance management Diploma engineers prepare and supervise scheme while senior engineers restricted to clerical tasks Difficulty to recruit suitable staff on standardised pay scale and benefits Weak Knowledge about rules, regulation, codes and current best practices Political, Regulatory and Autonomy constrains Institutional Constraints Political resistance to tariff and user fee and little political support for cost recovery Lack of specialized institution for urban water and waste sector Week regulatory mechanism – government is owner, regulator, and operator Pressure and interference in development schemes and budget preparation Formal and informal control over appointments, promotions and transfers Political involvement in technical matters Vested interest in status quo Low tariff and revenue collection, flat charging system for services. Week performance management and accountability mechanism Weak sector policy and performance targets Outdated rules, regulation, design and codes Lack of planning culture Lack of clear division of responsibilities among various service providers Rent seeking behaviour/ culture to overlook design and standards 311. One of the most important considerations in operation of water and wastewater infrastructure is autonomy of the utility to manage its business efficiently and competently. Utility services cannot always avoid political interference but there is a need to discourage elected and senior officials becoming involved in daily operations to the extent that they control management, replace staff on political grounds and control staffing. Under the current arrangements in Sialkot, management of human resources is weak and there is lack of skilled staff, clear job descriptions are non-existent and promotions are based on age, length of service and personal connections and are generally not on merit. As a result, there are few incentives for staff to perform well. Recruitment is also slow and regularly provincial government imposes bans on recruitment and in most cases positions stay vacant for over a year. 312. The TMA have very limited qualified technical and engineering professionals and even their skills largely go untapped in the climate of low autonomy, accountability transparency and indifferent management. O&M is a poor relation to development in the absence of incentives and low tariffs do not help. Operational staff can often collude with customers to create their own incentives. Non-Revenue Water (NRW), intermittent water supply and low service coverage are direct results of the lack of autonomy and accountability and are indications of poor governance. Part of the governance problem lies in having a single entity as owner, regulator, and operator. Self-regulation can work only in a highly disciplined society and these responsibilities are best kept separate. If poor governance is the root of the problem and government is in control, government can hardly be expected to reform itself. There are too many vested interests and the people who stand to make a considerable benefit from those interests are too many and too comfortable with the status quo. Page 314 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 313. Legislation is necessary but insufficient to correct these problems. Policy transparency is fundamental and civil society must hold government accountable for implementing the policies. The water and wastewater section of the TMA, on the other hand, needs autonomy, accountability, incentives, and the ability to perform. Key contributors and impacts of improved governance are summarized in Figure VI-80. Figure VI-80- Governance Solution Tree IMPACTS Performance, Incentives and Accountability Private sector participation and investment T. Maintenance, rehabilitation and recycling Sustainability Improved coverage and supply Competitive pay and benefits, Open market recruitment, Capacity development Consumer education and awareness IMPROVED GOVERNANCE CORE SOLUTION CAUSES Operation and maintenance efficiency Better environment Improvement sanitation Regulatory mechanism and effective body Transparent Policies and Procedures Tariffs and user fee for full cost recovery and improvement Civil Society and Consumer involvement Services in Low Income Areas Social Impacts of Water Supply and Sewerage in Sialkot (i) Water Supply 314. In the social surveys undertaken under the PFS, water supply emerged as the main issue for the people living in the poor areas. The dwellers of the area are not satisfied with the available water supply, such that in some areas they have disconnected the water supply due to poor quality, due to the water supply having a bad smell ostensibly due to interconnection between the water and sewerage systems. Most people use the water supply for washing purposes and are fetching the water from the filter plants installed in the various parts of the city. In some areas water is pumped from private wells installed by the households. 315. People are concerned that the poor quality of the water is causing diseases such as hepatitis, diarrhea, worm infections, and malaria. Regarding the payment, they are paying on average Rs.626 on quarterly basis. Table VI-81 indicates that water supply is available to 55% of the sampled houses. Among the supplied households, 48% are satisfied while 52% are dissatisfied in terms of poor quality. Page 315 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Table VI-81: Access to Social Amenities in the Project Area Social Amenities Available Satisfactory Electricity Water Supply Sewerage/Drainage Hospital School 100% 55% 59% 78% 98% 65% 48% 33% 54% 71% NonSatisfactory 35% 52% 67% 46% 29% No Access 0 45% 41% 22% 2% Mitigation Measures The local community will pay an additional Rs. 80 provided that potable water is made available to them. They also giving the assurance to facilitate the project team in the smooth functioning of project activities. In case of availability of funds, TMA intends to replace of water supply pipelines at various sections and restore abandoned bores. NGOs agreed to mobilize the community for their participation. The Resettlement Expert will facilitate them to manage the Land Acquisition and Resettlement (LAR) issues. (ii) Sewerage System 316. Sialkot is partly sewered and partly served by open and covered drains. The sewers are in poor condition, either blocked or the underground pipes lack capacity to carry the generated wastewater flow, resulting in overflows into the streets and some areas, especially Sakinder Pura. In this area the female students (250 in number) can hardly reach to their Madrasa, namely Kan-zul-Aman. 317. There are some areas where the sewerage system is not linked up with the main drain and wastewater is flowing into the open private plots/places with the outcome that the surrounding houses suffer from continuous foul odors due to wastewater ponding. The local community considers the TMA to be responsible for the inefficient sewerage system. The field survey (Table 5.9) shows that 59% of the households are connected with the drainage and sewerage system. Among them, 33% are satisfied with the services while 67% are still looking for the improvement of the sewerage and drainage system. People reported that on average they are paying monthly Rs. 50 for the improvement of services on private basis, however, they are ready to pay on average of Rs.60/- monthly if the system was to be improved. Mitigation Measures: The local community is willing to pay Rs. 60/- monthly for an improved sewerage system. The community showed its willingness in participation throughout the project cycle. The community will facilitate the project team in the problem identification. TMA intends undertake the up-gradation of some problematic sections of the sewerage system and provide the link to small drains with the main sewerage system. Under the PCIIP, it will be done on priority basis. Page 316 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps The consultant will provide the support in addressing the LAR issues. NGOs agreed to mobilize the community for their participation. 318. Rapid urbanization and population explosion have been responsible for the growth of cities and towns, which eventually create the issue of land ownership rights for the Kachi Abadies/Settlements. People have been living in these areas sine the 1960’s but are still waiting for the land ownership rights, although the Kachi Abadi Act provides the proprietary right to the dweller. In the project area, there are three formal Kachi Abadies and five informal Kachi Abadies as shown in Table VI-82. Table VI-82: Details of Poor Areas and Kachi Abadies Sr. No. Population Centre No. of Household No. of Populations 1 Pak Pura 200 2 Haji Pura Camp 150 1020 Formal Kachi Abadis 3 Marian 141 958 Formal Kachi Abadis 4 Pacca Garah (Rajput Town) 375 2550 Informal Kachi Abadis 5 Baba Bahri 60 408 Informal Kachi Abadis 6 Gaun Shalla 250 1700 Informal Kachi Abadis 7 Sahray Maharaja 125 850 Informal Kachi Abadis 8 Deputy Bagh 23 156 Informal Kachi Abadis Total 1324 9002 1360 Remarks Formal Kachi Abadis Source: TMA and Field Survey Water Supply and Sewerage for Low Income Area 319. Overall four areas have been identified to be low-income area within the city boundary. Figure VI-83 shows the location of low-income areas. The people residing in these areas have small houses however the houses are pacca houses. Most of the people in these areas are working on daily wages with limited income. The low income areas include: Pacca Garha Islam Pura Minhas Pura Muzzafar Pura Page 317 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-83: Poverty Areas in Sialkot City Page 318 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan 320. Chapter VI Sector Assessment, Strategies and Roadmaps The overview of coverage of water supply services in low income areas is as below: Pacca Garha 321. People do not have an access to a water supply and sewerage network. The people are relying on self-catered water resources and dispose of their wastewater water into open/covered drains. Islam Pura 322. Approximately 10% of the people have an access to water supply services but a sewerage network does not exist in this area. People are relying on self-catered water resources and dispose of their wastewater water into open/covered drains. Minhas Pura 323. People do not have access to water supply and sewerage services and are relying on self-catered water resources and dispose of their wastewater water into open/covered drains. Muzaffar Pura 324. Approximately 70% of the people have access to water supply services but a sewerage network does not exist in these areas. Wastewater generated is disposed of into open drains or covered drains. Investments 325. The investment plan includes cost for extension of water supply and sewerage services in these areas. Water supply and sewerage network will be extended to these areas as part of a medium term investment and are recommended to be prioritized as part of this medium term investment plan. U. Sector Strategy - Water, Sanitation, Sewerage and Drainage 326. Poor sanitation and related water supply, both of which are impacted by the quality of solid waste management, may be costing Sialkot as much as $30 million per year, and Sialkot in the order of $15 million per year in lost economic activity. (see Chapter I and Chapter II) It is obvious that the Water, Sanitation and Drainage component of the PICIIP is a major contribution to developing Sialkot and Sialkot into the inclusive, safe, green, livable, resilient, sustainable and competitive cities that they strive to be. To effectively achieve that contribution, Water, Sanitation and Drainage must be approached within the over-arching guiding frameworks of the city’s Integrated City Development Strategy (ICDS) and Climate Risk Vulnerability Assessment (CRVA) as presented in Chapter IV and Chapter V of this Report. The three are mutually supportive, as are the linkages between Water, Sanitation and Drainage and the other proposed investment components of Solid Waste Management, Transport, and Institutional development. Figure VI-84 illustrates these linkages. In summary, the ICDS establishes the urban form, settlement patterns and land use patterns that will reduce sprawl and create a more compact city supporting a more efficient and economical approach to the provision of water and sanitation services, and promote effective drainage. The ICDS recognizes the need to address Water and Sanitation from the people-oriented, community-based level and proposes Mahallah strategies that support this. The ICDS proposes urban development that addresses CRVA climate change responses in which Water, Sanitation and Drainage play critical roles by helping protect water source quality, promote alternative sources such as rainwater harvesting and conservation to replace dwindling traditional sources, and prevent flooding and related health impacts through well-managed drainage systems. In connection with the Water, Sanitation and Drainage Page 319 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps component, ICDS addresses the severe problem of industrial effluent treatment by proposing consolidated industrial parks where dedicated treatment plants can handle segregated industrial wastes to the standards required to maintain environmental integrity. The Institutional component integrates all of this through policy, regulation, plans at various levels, agency management and municipal financial management. Figure VI-84: Integrating Water, Sanitation and Drainage into the PICIIP Page 320 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Key Issues with Current Infrastructure V. Sialkot Application to CDIA109 Water Supply 327. While the water supply system is considered to be generally good by Pakistan standards, the City is concerned regarding the lowering of the water table, the inefficiency of the tube well pumps, the probable high level of unaccounted for water resulting from the old and leaky distribution system and the water quality being delivered to consumers. The City would like to transition supply to a 24/7 water supply to improve services, improve public health, reduce water consumption and conserve water resources, reduce operating costs and improve revenue through increased public satisfaction in the water supply system. The expected outputs of the PFS are: Identify investments in network strengthening and replacing faulty household connections, pumps and motors to energy efficient system and new meters is the main infrastructure component. Investments in rehabilitation and construction of new overhead reservoirs Recommendations for organizational management improvements to include training for staff, hydraulic modeling, leak detection equipment, air compressors and jack hammers, pipe welding sets, mobile generators, portable flow meters, cars, crew cabs, tankers and trucks. Computerized maintenance management system to establish a dynamic asset inventory. Preliminary viability and design of surface water usage for sustainability of water sources. Sewerage and Drainage 328. The major concern of the City expressed in their application to CDIA is the level of environmental pollution, the need for an efficient sewerage and drainage system and contamination of the ground water providing water supply for the city. 329. Pollution from domestic, hospital and industrial waste is now at such dangerous levels, that almost all of the water borne diseases can be traced back to the poor sanitation conditions, contaminated water supply, and waste disposal practices in the city. The city is unable to cope with the demands placed on its resources, nor offer suitable solutions and institutional arrangements. The long-term aim of the city is to try and reverse the environmental damage that has been done, and continues to this day. 330. The city anticipates that the CDIA assistance will identify new technology, practical and cost effective solutions to the problems of managing water and wastewater, delivering potable water and improved sewerage and drainage systems for a more environmentally friendly city. The city also expects that the improvement in the services will benefit the city poor who are getting low quality services and are more vulnerable to drainage ponding in the monsoon period. 331. The expected outputs from the PFS are: 109 Investments in sewerage and drainage network strengthening, rehabilitating and replacing faulty sewerage systems, outdated pumps and motors to energy efficient system. Rehabilitating and construction of system for efficient disposal of rainwater. CDIA Application and Assessment Form Page 321 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan W. Chapter VI Sector Assessment, Strategies and Roadmaps Recommendations for management improvements include training for staff, sewer cleaning equipment and mobile generators. Recommendations for automated maintenance management system. Typology of potential service contracts for O & M of disposal stations. Outcomes from Discussions, Field Visits and Analysis Water Supply 332. In discussions with the TMA management, water supply was ranked as a priority below wastewater and solid waste. Nevertheless, there are interventions required to improve delivery of water supplies. 333. The major issue in the water supply system is one of efficiency. Water is delivered to households with sufficient pressure but through inefficient pumping and water distribution arrangements. It is likely that a large quantity of water is being wasted through losses in the distribution system and wastage of water at the household level. There is high potential to significantly reduce the quantity of water being pumped from the aquifer. 334. The energy audit conducted on the tube wells in Sialkot in 2010 demonstrated that the discharge capacity of the tube wells was significantly below the rated capacity due to the deterioration of the pumping equipment and the lowering water table. This study needs to be updated to establish whether the water table is continuing to fall and the extent to which the pumps now need to be modified. While the pumps can be modified to address the lower water table, a longer term solution is required to address this situation such as control of the construction of private wells, artificial recharge or demand management through pricing. 335. Currently the tube wells do not have pressure gauges or flow meters. This makes it difficult to operate the tube wells efficiently and there is no way to measure the performance of the tube wells or establish how much water is being lost in the network. While chlorination facilities are in place at the tube well pumping stations, it is not clear whether the water is being regularly chlorinated with the correct dosage. 336. The storage reservoirs remain out of service and the TMA operational staff appear unwilling to bring them back into service since they believe this will involve additional pumping and currently water is being delivered to households with satisfactory pressure. However, the reservoirs are required to be in service if 24/7 water supplies are to be provided, to improve efficiency of supply and to safeguard against disruptions to the power supply. 337. The ultimate aim should be to provide a 24/7 water supply. This is best done in stages through developing District Metering Areas (DMAs) and working progressively to reduce leakage. The Free Town Area (UC/42) was suggested as the most appropriate area to initially develop a DMA. 338. Water tariffs have recently been revised but continue to be low and far below what is required to maintain an effective operation and maintenance regime and to achieve cost recovery for the water supply operations. Page 322 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Sewerage and Drainage 339. During discussions with the TMA, improvement in the sewerage and drainage systems was identified as the key priority for infrastructure improvements in the city. Issues requiring further analysis are: 340. Currently there are both substantial sewerage and storm water drainage systems covering a large proportion of the existing municipal boundary. However, while ideally these systems should operate separately, in fact each presently conveys both sewage and storm water. It is understood that there are many blockages within the sewerage system resulting in surcharged sewers and overflows from sewers into the drains. Surcharging also results in damage to the sewers with sewer frequent sewer collapses. 341. The long-term objective should be to provide for separation of sewage and storm water and the collection networks should continue to be designed as separate systems. By improving the sewerage network such that sufficient capacity is provided and through rehabilitation of the pumping stations, surcharging of the sewers should be eliminated thereby reducing the overflows into the storm water drainage system. However, eliminating entry of storm water into the sewerage system and vice versa at the household and street level will take time and will require considerable monitoring and regulation by the TMA. This will not be achieved in the short term. While the sewerage network should continue to be designed as a separate system, overflows to the nullahs may need to be provided at specific locations and upstream of the treatment facilities to divert flows greater than 2-3 times Average Dry Weather Flow. 342. Flooding of parts of the city during monsoon rains is a public health risk, a potential source of damage to property and an inconvenience. The first step to addressing this is improvement of the sewerage network thereby reducing surcharging of the sewers and overflow into the city open drains. A second step would be to ensure that solid waste is not dumped into the nullahs resulting in reduced carrying capacity. It is not clear at this stage whether flooding is also caused by under capacity storm water drains or whether the nullahs lack carrying capacity during flood periods. This needs to be investigated, but is a third level intervention after improvement the sewerage and solid waste systems. 343. Contamination of the water supply system with sewage was cited by the TMA as a serious issue. This is reportedly caused by the proximity of water supply and sewerage pipes possibly laid in a common trench as well as through the poor condition of the pipes. Replacement of the older, corroded pipes in the network and providing appropriate separation of the pipes should reduce this problem. However, ultimately it is necessary to provide a 24-hour supply and keep the water mains pressurized to prevent contaminated water entering the water mains. 344. Discharge of raw sewage into the canals and on land is unacceptable. A strategy to treat this sewage prior to discharge in accordance with the current effluent standards must be developed with some urgency. 345. Sialkot is highly industrialized with numerous highly polluting industries scattered around the city discharging wastewater into drains, sewers and the nullahs. Provision of municipal wastewater treatment plants will only be feasible provided that the industrial wastewater is either separated from the domestic wastewater or is pre-treated to domestic standard prior to discharging to the sewerage system. 346. No sewerage tariffs are applied in Sialkot and this needs to be addressed in order to improve cost recovery and enable additional funds to be allocated to operation and maintenance of the sewerage system. Page 323 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan X. Chapter VI Sector Assessment, Strategies and Roadmaps SWOT Analysis and Problem Tree for Water Supply, Sewerage and Drainage 347. Based on discussions with local officials and an assessment of the current status of water supply, sanitation and drainage facilities, a SWOT analysis for water supply, sewerage and drainage infrastructure was undertaken for Sialkot and is shown in Table VI-85. Table VI-85 – SWOT Analysis for Water Supply, Wastewater and Drainage Infrastructure in Sialkot Strengths Good water supply and sewerage networks with high area coverage within pre-2001 city boundaries. Current water supply being provided to households with good pressures, albeit in an inefficient manner. Weaknesses Infrastructure old, not well maintained and under capacity. Significant blockages in sewerage system resulting in surcharging and flooding during monsoon period. Structure in place for charging for water supply and willingness of TMA to increase charges to improve cost recovery. Low water supply tariffs cannot cover operation and maintenance. No tariff in place for sewerage Raw sewage being discharged to water piping system/bodies and land resulting in pollution and health hazard. Good awareness of city administration of the infrastructure issues facing the city. No control over discharge of effluent from industries to water bodies or sewers resulting in pollution and increasing cost of treating municipal wastewater. Although city is relatively flat, sewers and drains can generally gravitate to water bodies or potential treatment plant sites. Water supply system is operating inefficiently with likely severe water losses and wastage of water at household level. Lack of training and development of TMA technical staff. Absence of knowledge and information about valves and network with no mechanism to monitor and control pressure in distribution network has been a threat and may have resulted in number of leakages and breakages which are not visible from the ground. Opportunities Good quality water available from aquifer in sufficient quantities. Some government land may be available outside city boundaries Weak monitoring system-The discharge of tube wells cannot be monitored due to absence of discharge meter this limiting information on efficiency of tube wells. Threats Substantial development in peri-urban areas outside city boundary and water supply/sewerage service area creating high demand for water supply and sanitation facilities. Over abstraction of water resulting in lowering Page 324 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps for location of sewage treatment plants. of water table, thereby increasing pumping costs and impacting on sustainability of supply. Active Chamber of Commerce which may provide opportunity to address industrial pollution. City administration attempting to develop an industrial estate that will concentrate industries in one area. . Many high pollution industries such as tanneries scattered throughout city discharging wastewater into sewers, drains and nullahs resulting in highly polluted water bodies. . 348. This leads to the problem tree as shown in Figure VI-86. Page 325 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-86: Problem Tree-Sialkot Water, Sewerage and Drainage IMPACTS CORE PROBLEM CAUSES Decline in service quality standards and revenue collection Low coverage, poverty, deteriorating quality of life, poor environmental and health conditions Wastage and inefficient use of available resources Absence of integrated urban development approach, unplanned city expansion and growth Poor Urban Water, Wastewater and Drainage Infrastructure and Service Delivery Institutional capacity and regulation constraint Resource Constraint Absence of service delivery standards Inadequate and insufficient human and financial resources Absence of performance based incentives Inadequate investments in infrastructure Demographic and Social Issues High rate of rural to urban migration Population growth requiring rapid investments in sector Urban Planning Constraints Lack of urban development plans and master plans Political driven development Political interference Low investments on Operation and Maintenance Local culture and norms Lack of coordination among departments Poor enforcement of regulation and policies Lack of training plan and resources Security constrains Lack of updated and validated data Outdated rules and regulation Absence of water regulator and accountability mechanism Absence of advanced tools and machinery city population to double in next 20 years Insufficient regulatory control over municipal growth Overage infrastructure Page 326 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Y. Chapter VI Sector Assessment, Strategies and Roadmaps Roadmap - Water, Sanitation, Sewerage and Drainage Infrastructure Development Options 349. The Medium Term Infrastructure Investment Plan (MTIIP) for water supply, sewerage and drainage in Sialkot was presented in the draft Interim Report and subsequently discussed with the Provincial Government through the Urban Unit and the Sialkot TMA. The MTIIP was formulated by consideration of a number of development options in each of the sectors to address infrastructure deficiencies. The appropriate options for inclusion in the Plan were selected as part of the consultation process with the stakeholders. Medium term and long term development programs were included in the MTIIP, with the medium term programs being further subjected to pre-feasibility analysis as presented in Chapter 8 of this report. Strategic Approach for MTIIP (i) Water Supply 350. The primary objective in investment in the water supply is to improve the efficiency and level of service such that potable water will be supplied to households on a 24/7 basis. Although the current groundwater resources are more than adequate to supply sufficient water to consumers, this is not occurring primarily due to the inefficiency of supply. The quality of water delivered at the household level is also unreliable. Inefficiency results from the low efficiency of many of the tube well pumps, the practice of pumping directly into the distribution network without utilizing the overhead storage reservoirs, the likely high losses within the distribution network and the wastage of water at the household level. Water quality is impacted upon by the pollution of the aquifers resulting from the highly polluted nature of the water bodies in Sialkot, the poor condition of the water supply and sewerage pipelines and the potential pollution at the household level from household storage arrangements. 351. Short-term interventions will therefore focus on increasing the inefficiency and reliability of supply. The energy audit of the tube well installations conducted in 2010 identified a range of options to increase the efficiency of supply. Some of the recommendations from this energy audit have been implemented by the TMA, but the short-term interventions should complete this process. Chlorination facilities must be provided at all tube well installations to ensure that water pumped into the distribution system will retain chlorine residuals throughout the system. Old and rusted pipes need to be replaced to reduce water losses, but also to prevent cross connection between the water supply and the sewerage systems. Moreover, the under capacity network needs to be upgraded to ensure the water supply to those users at the extreme ends of the network. Maintaining 24-hour supply and pressurized pipelines will also improve water quality in the distribution system. 352. Commencement of a program to reduce water losses in the distribution system will also be an important short-term initiative. This will require identifying District Metering Area (DMA) zones within the city that can be isolated to determine where water losses are occurring and make the necessary interventions. This process can be commenced in the short term but will likely be phased over the medium and long term time frames. As part of this process, the overhead reservoirs will need to be rehabilitated and brought back into service. Overhead reservoirs will provide the focal point of the DMA zones. Currently available storage from the overhead reservoirs (although not in service) is less than one hour of the daily water demand. Industry standards require 3-4 hours storage to balance diurnal demands so additional storage will need to be progressively provide in the medium to long term. Storage is also required to address load shedding which is currently prevalent in Sialkot and which is expected to continue in the foreseeable future. Page 327 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 353. The efficiency of the distribution system and the water quality delivered is impacted upon by the prevalence of households to utilize their own household storage tanks. While this practice continues it is unlikely that 24/7 water supply will be able to be provided. The only way to discourage the use of personal storage facilities is to provide confidence to consumers that water will be readily available at the tap on a 24-hour basis. While a 24/7 supply for Sialkot is highly feasible, it will take time for consumers to gain confidence in the system. 354. Currently, about 75% of residents within the current TMA boundaries have access to water supply. Providing supply to the balance of residents as well as those residents in the three Union Councils: Doburji Araian, Pindi Araian and Talwarra Mughlan will be a medium to longterm intervention once the efficiency of supply to the current service area has been improved. In terms of services to poor communities, in general these communities also have access to water supply services, although the level of service provided appears to be often inferior to those wealthier areas. This is probably due to the fact that their coping mechanisms are not as well developed and therefore they suffer disproportionately when the service is interrupted or water quality deteriorates. Provision of a more reliable service will assist in providing equity of supply. 355. There is anecdotal evidence that the water table level in Sialkot has been dropping over the past decade with a drop of 10 ft over the past decade having been mentioned. However, this is not necessarily confirmed from data from the Department of Irrigation which shows no significant change in water table levels. Nevertheless, climate change is likely to impact on the surface water resources which provide recharge to the aquifers thereby possibly impacting on the sustainability of supply, but also on the cost of pumping resulting from the lowering of the water table. Interventions to address the sustainability of the aquifer and to reduce the energy costs of supply of water will need to be considered in the medium to long term. Initially, encouragement of household to adopt rainwater harvesting at the household level could be practiced though an incentive scheme. In the longer term, options such as aquifer recharge and use of treated surface water might be considered. A groundwater study to investigate the longterm sustainability of the aquifer will be a short-term initiative. 356. Improvements in water supply (and sewerage) infrastructure in Sialkot will not be sustainable without significant institutional change that will lead to a more effective operation and maintenance regime. There are a number of management options available for the water supply and sewerage systems ranging from strengthening the existing TMA structure, outsourcing of functions and various forms of private sector involvement. These need to be evaluated through wide-ranging consultations with stakeholders as apriority activity in the short term. (ii) Sewerage 357. The condition of the water bodies as a result of discharge of domestic and industrial effluent is considered by the TMA to be the most critical infrastructure aspect in Sialkot. Not only is this a health hazard, but it is also a serious impediment to Sialkot continuing its development as a major economic hub of Punjab and of Pakistan. The most critical intervention in the sewerage sector is therefore to reduce the discharge of untreated wastewater into the water bodies. At the same time, the poor condition and prevalence of blockages in many of the sewers contributes to surcharging of the sewers resulting in overflows into the streets, the drains and the nullahs. Surcharging of the sewers is also caused by the poor condition of the disposal stations which are unable to discharge the quantities of sewage received, especially in the rainy season. 358. The initial short term approach to improving sewerage infrastructure will therefore be preventing surcharging and sewage overflows into open drains by clearing blocked sewers, upgrading and rehabilitating the sewer network and the disposal stations such that sewage can be conveyed to the water bodies and not overflow into the streets and the storm water drainage system. At the same time, interconnections from the storm water drainage system to the sewerage system need to be eliminated to prevent overloading of the sewers during high rainfall. The practice of opening sewer manholes to discharge storm water should be ceased. A program to replacement old and damaged sewers should also be commenced in the short term. In order Page 328 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps to undertake cleaning and unblocking of sewers, the operating agency must be provided with appropriate sewer maintenance equipment and this should be a critical short-term priority. 359. Once the sewage is flowing more effectively and the disposal stations have been rehabilitated, the priority will be to improve the quality of the Bhaid Nullah and the Aik Nullah by treating the sewage before it is discharged to the water bodies. However, this will need to be coordinated with a program to require industries to pre-treat wastewater before discharging to the sewer or re-locating industries to industrial parks where a common treatment facility could be provided. It is likely therefore that providing treatment facilities will be at best a medium term activity or possible long term. In the short to medium term, however, it may be possible to provide primary treatment facilities at the two major disposal stations (Haji Pura and Iqbal Town) which will result in significant improvement in BOD and suspended solids and contribute to improvement in the water quality in the Bhaid and Aik Nullahs. In the longer term as solutions to the disposal of industrial wastewater are implemented, sewage could be conveyed to treatment plants outside the current TMA boundary where secondary treatment could be provided and water quality further improved. Locations for treatment facilities have been identified to the northwest and southwest of the current TMA boundary where treated sewage can be discharged to the Palhu and Aik Nullahs respectively. 360. Once the existing sewerage system is operating more effectively and better quality effluent is being discharged to the nullahs, consideration should be given to expanding the collection network such as to increase the coverage. It is estimated that currently only about 49% of the population within the existing TMA has access to sewerage. Coverage could be increased gradually through the provision of the secondary and tertiary network and upgrading of trunk sewers as necessary during the medium to long term. This will include providing a sewerage network in the three Union Councils, Doburji Araian, Pindi Araian and Talwarra Mughlan. 361. Provision of improved sewerage services should be accompanied by a charging regime that enables sufficient revenue to allow for appropriate operation and maintenance. However, together, with a connection fee, often acts a disincentive for people to connect to the sewerage system especially for the low-income communities. This has been addressed in the past in some cities by providing some subsidies through an Output Based Aid program that enables the sewerage authority to make connections for residents at subsidized rates. (iii) Storm water Drainage 362. Sialkot has been regularly impacted by serious flooding over many years, which has impacted on livelihoods, resulted in damage to property and increased maintenance costs for municipal infrastructure. There are numerous factors that result in flooding in the city. The capacities of the Aik and Bhaid Nullahs which bound the town are inadequate to discharge major floods and are overtopped resulting in flooding in the city; during periods of high rainfall, the levels of the Nullahs exceeds that of the local drains necessitating closing of outlet penstocks on the drains resulting in backflows and flooding in the city; the capacities of the nullahs and local open drains are reduced by indiscriminate deposition of solid waste; the trunk sewers are blocked and have limited capacity causing surcharging during periods of high rainfall; and the local drains do not have capacity to cope with major storms causing local flooding. 363. Projects are ongoing with the Irrigation Department and the TMA to increase the capacity of the Bhaid and Aik Nullahs such that they can handle major storm flows. This will reduce the events by which the level of the nullahs prevents the free discharge of the open drains. The solid waste interventions under the PIICP should reduce the extent of deposition of solid waste into the drains and the TMA is now undertaking regular dredging programs in the nullahs. Interventions under the PIICP sewerage program discussed above will improve the performance of the sewerage system such that surcharging of the system no longer occurs, even during high rainfall periods. These interventions should reduce the frequency of flooding in the short to medium term. In the longer term, as the city develops in accordance with the ICDS, more green spaces will reduce the runoff and ponds developed within the green spaces will act as retention Page 329 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps basins to reduce the impact of flooding. It may also be necessary to increase the capacity of the existing open drains such that they can cope with floods of 2-5 years return period. Water Supply Development Options (i) Water Source Tube Wells 364. Overall 95 tube wells are currently supplying water within the existing city boundary. These tube wells have a rated capacity of 149.5 cusecs or 80 MGD. The water demand within the existing TMA boundary which is served by these tube wells is currently estimated to be 39.3 MGD and is projected to increase to 48.3 MGD by 2035. Provided these tube wells operate efficiently, and assuming pumping hours are restricted to 12-16 hours per day, there is clearly sufficient water for the existing service area for the foreseeable future and no need to develop additional tube wells. Rehabilitation and maintenance of the existing facilities will be sufficient. 365. However, should the service area expand to include the proposed 2035 municipal boundaries outlined in Chapter 2, the water demand will grow to 82.6 MGD by 2035. In the longer term, therefore as these peripheral areas develop and are incorporated into the municipal boundary there will be a need to construct additional tube wells to augment those which have been installed by PHED in these areas. 366. Given the available groundwater resource, it is likely that supply of water from tube wells will remain the principal water source for the foreseeable future. However, alternative sources may need to be considered in the longer term given the reported lowering of the water table in the vicinity of Sialkot city, the potential impact of climate change on recharge and the continued high cost of pumping. These alternative water source options include rainwater harvesting, artificial recharge and surface water development. Rainwater Harvesting and Artificial Recharge 367. Rainwater harvesting can play a significant role in ground water recharge, as groundwater levels in Sialkot are dropping and this raises the question as to (a) whether natural groundwater recharge is decreasing and (b) whether some means is available to increase groundwater recharge rates. The answer to the first question can be provided by carrying out a study on the natural recharge of ground water. 368. One option for increasing the rate of recharge will be to create storm water holding areas, which will serve the dual purpose of attenuating peak storm flows and allowing recharge but it will be complex due to the limited space available in all areas of the city. It does not appear to be viable for the areas where there is lack of open space. However, it should be considered as an integral part of the design of any parks provided as part of the overall planning approach. In addition, recharge tube wells can serve the purpose of recharging deep aquifers or injection wells can be provided for recharge through percolation. Recharge through abandoned dug wells can be another option and recharge trenches can be built where permeable strata is available at shallow depths. However, converting from a ground water source to a surface water source is the most suitable way to address the alarming scale of ground water depletion. Surface Water Development 369. The imbalance between ground water recharge and ground water abstraction is likely to develop into a crisis and water insecurity issue. The Upper Chenab canal is passing by Sambrial Tehsil of Sialkot District while river Chenab crosses by Wazirabad District which is located 45km away from Sialkot. In the long term the available surface water resources (Chenab river and Upper Chenab canal) need to be explored for domestic water supply project in Sialkot as well as Page 330 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps adjacent cities. Water filtration plants may be designed and constructed for treatment of this water. (ii) Distribution Network 370. The following interventions are required to improve the distribution network and system efficiency Replacement of pipelines in the existing distribution network: A total 238 km of the 357 km network is in poor condition and needs to be replaced, comprising pipelines ranging in diameter from 2-10 inches. Replacement of all asbestos cement pipes due to the detrimental effect on health. There is a total of 73 km of asbestos cement pipes in the network with diameters between 3and 8 inches. Pipe Network Improvement/Rehabilitation. This relates to the Bogra Fateh Garh water supply scheme supplying 400 households which has never worked effectively and needs replacement. Pipe Upgradation. Upgrading of under capacity pipelines within the existing network. This involves the upgrading of 28 km of 3 and 4-inch diameter pipelines to 6-inch diameter. 371. All these interventions are of an urgent nature to improve the performance of the existing network and are included as medium term development needs. (iii) Extension of Services to Uncovered Area 372. Within current TMA boundary: Approximately 25% of the area within the current city boundary (14,400 households or 91,000 people) does not have access to water supply. The uncovered population is relying on private water resources (bore, open dug well and hand pump). In order to reach these beneficiaries additional water supply schemes comprising of tube wells and distribution network has been included in the short-term investment plan. 373. Outside current TMA boundary: PHED is responsible for the construction of schemes outside the urban boundary (rural areas). Within the three Union Councils proposed to be included in the urban boundary, it is estimated by PHED/TMA that 3,850 households or 25,000 people do not have water supply coverage. 374. The Medium Term Plan will provide water supply services to 50% of those unserved areas within the current city boundary, including four new overhead reservoirs. No additional tube wells are required to serve these areas. The remaining 50% will be included as part of the longer term plan. Areas outside the current city boundary will be included in the long-term plan. Eight additional tube wells are required to supply the unserved areas in the 3 UCs proposed to soon be included in the municipal boundary. Further water supply infrastructure will be required in the long term to supply the area within the suggested 2035 boundaries, the details of which will be dependent on an inventory of the existing water supply infrastructure in those areas. (iv) Over Head Reservoirs 375. In the medium term, nine of the existing eleven OHRs will be rehabilitated to provide a total storage capacity of 315,000 gallons or 0.37 hours storage at the current demand excluding system losses. Storage will be increased as part of the medium term development plan to one hour requiring an additional 540,000 gallons of storage. 376. In the longer term, storage should be increased to at least 3 hours. This is considered necessary to balance supply and demand without giving consideration to fire-fighting water availability and the impact of load, which would require additional 1.7 million gallons storage within the current service area and 600,000 gallons in the additional 3 UCs just to meet the existing demand. If the future 2035 demand from the projected 2035 boundaries is taken into account, a total storage of 8.8 million gallons is required to provide 3 hours storage. Clearly Page 331 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps provision of additional storage will need to be incremental and the long-term investment for storage shown in the MTIIP below takes into account the provision of 3 hours storage for the current service area plus the requirements of the 3 UCs at the current demand. (v) Distribution Network Improvement Program 377. For improved monitoring, better control and improved service delivery the Sialkot city water supply system has been divided into 20 zones through consultation with water team of TMA Sialkot. These zones will be refined over time through detailed hydraulic modeling. In the medium term, a Non-Revenue Water Reduction program will be piloted in selected two zones of Sialkot. The zones will be established by installing bulk meters, customer meters and a SCADA system to establish the baseline for the estimation of NRW in the selected zone. Table VI-87 and Figure VI-88 presents the proposed water supply zones of the Sialkot city. 378. In the longer term, the NRW reduction program will be extended to all 20 zones. Table VI-87 - Details of Zones-Water Supply Network A B C D E F G H I J K Total No Parcels 13352 13112 514 12915 NA 2924 10146 10516 8881 5813 5125 L Data not available Residential Parcels 6632 7767 41 8718 NA 1147 7002 6776 4539 3493 3335 Data not available M Data not available Data not available N Data not available Data not available O Data not available Data not available P Data not available Data not available Q R S 1178 2371 991 602 1197 421 Zones of Page 332 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-88: Water Supply Zoning – Sialkot City Page 333 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Sewerage and Drainage (i) Sewerage Collection and Treatment Sewerage Maintenance Equipment 379. TMA has acquired limited equipment for maintenance of the sewers but keeping in view the coverage and future expansion plan, additional equipment will be required for operation and maintenance of the sewerage network. Safety equipment and procedures for operation and maintenance of the sewers does not exist and is not followed by the staff and this has serious repercussions on health and safety of the operations team despite the TMA following a program of unblocking choked sewers over a period of time. In the medium term, equipment such as CCTV for sewer inspection, jetting equipment for sewer cleaning, safety equipment for working in confined spaces and personnel protective equipment will be provided. These will need to be continually replenished over the long term. Unblocking and Replacement of Existing Sewers 380. TMA has been engaged in unblocking the choked sewers using the available equipment and resources, however a significant length of the network is still blocked and either needs to be unblocked or replaced. In the medium term, a further 9.3 km of sewers will need to be unblocked. Development of the Collection and Wastewater Treatment Systems 381. Two options were considered for the development of the sewerage collection system as follows: Option 1: Drain all areas north of Aik Nullah (except Fateh Garrh, Shahab Pura and Haji Pura) to a wastewater treatment plant located north of Airport Road and discharging into Palhu Nullah; drain all areas south of Aik Nullah plus Fateh Garrh, Shahab Pura and Haji Pura to the south to a treatment plant along Daska Road; drain sewage from the Doburji Araian, Talwarra Mughlan and Pindi Araian to a smaller treatment plant to the east. This is shown on Figure 8.2 below. Option 2: Where possible, upgrade existing disposal stations to wastewater treatment plants in order to save on large trunk sewers necessary to convey sewage to the treatment plants discussed in Option 1. 382. The only two disposal stations where land space is sufficient to even consider a treatment facility are Iqbal Town and Haji Pura with areas of about 0.4 ha each. However, given the inflows to these two facilities it is likely only primary treatment could be provided. The estimated cost of upgrading and providing additional trunk sewers for these two options is USD 12 million for Option 1 and USD 6.5 million for Option 2. The cost of providing secondary treatment for the existing service area would be in the order of USD 20 million, compared with USD 8 million to provide primary treatment at Haji Pura and Iqbal Town. However, the available space at the two disposal stations is only sufficient to provide primary treatment up until 2020 after which additional land would be required to accommodate the increased flows. 383. Based on the above, the Provincial Government and the TMA proposed that the two secondary treatment plants to treat sewage from the existing service area be implemented in the medium term. The third treatment facility to treat sewage from Doburji Araian, Talwarra Mughlan and Pindi Araian would be constructed in the long term. Page 334 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 384. The treatment plant capacity required at each of the three treatment plants is shown below in Table VI-89. Year 2015 2025 2035 Table VI-89 – Required Wastewater Treatment Plant Capacities Required Treatment Plant ADWF Capacity (MGD) WWTP-1 WWTP-2 WWTP-3 Total 8.4 3.3 11.7 17.9 6.9 3.2 29.0 36.1 14.0 8.3 58.4 Note: Loadings assume that 50% of existing service area is connected in 2015, 75% in 2025 and 100% of population of proposed 2035 boundaries connected by 2035 385. It is proposed that the medium term development should include the construction of WWTP’s 1 and 2 with sufficient capacity to treat 2025 flows. Construction if WWTP-3 and expansion of WWTPs 1 and 2 to cater for the 2035 flows will be part of the long term development. Construction of Trunk Sewers 386. In order to convey sewage to the treatment plants, it will be necessary to install extensive trunk sewers which will collect sewage from the disposal stations. The existing disposal stations will be converted into pumping stations. The trunk sewers will include inceptor sewers laid alongside the Aik and Bhaid nullahs. At total of 34 km of trunk mains with diameters between 24 inch and 84 inch will be required. All these trunk sewers will be installed in the medium term. Details are provided in Section 8.2.2. Extension of Sewerage Services to New Areas 387. In addition to constructing the trunk mains it will be necessary to provide secondary and tertiary sewers in those uncovered areas that will convey sewage to the trunk mains. This will be phased over the medium and longer term to eventually reach 100% coverage. Decisions on the priority areas to service will require further consultation with the TMA/Municipal Corporation and the community during the PPTA stage. 388. Currently it is estimated that about 250,000 people within the TMA boundary have access to sewerage services, which represents 49% of the estimated 2015 population. It is proposed to extend the sewerage system to 50% of the unserved areas during the medium term. The cost of providing 100% sewerage coverage within the existing TMA boundaries and 50-70% coverage in the three UCs proposed to be incorporated, excluding the cost of trunk mains is estimated to be as shown in Table 8.8. Disposal/Pumping Stations 389. Under Option 1 discussed above, the existing disposal stations will be converted into Pumping Stations to transfer sewage to the two secondary treatment facilities. However, prior to construction of the treatment facilities, the pumping stations will continue to operate as disposal stations but will be upgraded such that they can handle the inflow thereby preventing surcharging of the upstream sewers. Rehabilitation of the disposal stations and conversion to pumping stations will be undertaken in the medium term Page 335 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Industrial Wastewater 390. There are estimated to be over 2,500 industrial establishments within Sialkot, spread throughout the town and discharging effluent into the local drainage and sewerage systems as well as directly into the Aik and Bhaid Nullahs. These include highly polluting industries such as tanneries. Few, if any, provide any pre-treatment prior to discharge into the city water bodies. The primary wastewater strategy is for both domestic and industrial wastewater to be treated before disposing of them into water bodies or allowing them to percolate back into underground aquifers. The existing high level of pollution being directly discharged into the environment is unacceptable and unsustainable. However, the wastewater treatment proposals developed above relate to treating of domestic standard sewage and it is not practical for municipal wastewater facilities to treat much stronger industrial effluent. There are several options for handling industrial effluent. Industries can pre-treat their wastewater to domestic standard before discharging to the municipal sewer. This normally requires penalties for industrial wastewater discharge to be in place such that it makes economic sense for the industries to install per-treatment facilities. Industries can relocate to industrial parks where a common treatment facility can be provided. A regime can be established whereby effluent from industries are monitored and a fee is payable for effluent that exceeds a pre-established quality. Revenue should then be ‘ring-fenced’ to provide for the additional treatment costs. 391. There is currently a system in place that penalizes industries for discharging effluent that exceeds the prescribed standards into water bodies and the EPA advises that there are currently over 250 cases on-going against industries in Sialkot. However, the level of enforcement is not clear and it is unlikely that a system is in place that allows revenue from penalties to be provided to the sewerage system operators to compensate for additional operational costs. 392. There has been a plan formulated by the Sialkot Chamber of Commerce to re-locate industries to an industrial park outside the current TMA boundary including provision of a common wastewater treatment plant. This approach has been incorporated into the City Development Strategy which proposes several industrial parks. However, this concept has been slow to develop and the sheer number of industries in the city and their dispersion exacerbates the situation across the city. 393. However, the bottom line is that provision of municipal wastewater treatment facilities will not be practical while industrial effluent is still being discharged into the drains and sewers. The timing of providing municipal wastewater treatment facilities will therefore be dependent on when a solution is reached that will eliminate discharge of industrial waste into sewers and drains. (ii) Storm water Drainage 394. The ongoing projects to increase the capacity of the Aik and Bhaid nullahs is expected to alleviate the major flooding in the city. The proposed medium term interventions to upgrade the sewerage system proposed under this PFS as well as the solid waste activities will eliminate surcharging of the sewers during flooding and further increase the capacity of the nullahs to handle major floods. Local flooding is still likely to occur due to the under capacity of the storm water drainage system. This may be addressed in the longer term by a program to increase the capacity of the local drains to provide them with capacity to cope with floods of a 2-5 year return period. Develop of ponds within proposed new green spaces within the city will also act as retention basins to reduce local flooding. Page 336 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Z. Chapter VI Sector Assessment, Strategies and Roadmaps Medium Term Infrastructure Investment Plan 395. Based on the above proposals, the Medium Term Infrastructure Investment Plan is shown in Table VI-90. Table VI-90 – Medium Term Infrastructure Investment Plan No Projects and Sub Projects 1 Water Supply Infrastructure 1.1 Rehabilitation Production-Rehabilitation of Tube wells Replacement of Turbine Pumps and motors (12 Nos) Switchgear, Electrical works and Chlorination Equipment (95 tube wells) Improving the efficiency of 60% tube wells after energy audit (VFDs, PFIs, Pressure gauges, hour meters, Non return valves, air release valves, gate valves) Re boring of new tube wells including installation of turbine replacement (11 Nos) Rehabilitation of Distribution Network and storage Replacement of Rusted/Damaged Pipes(238 km) Replacement of Asbestos Cement Pipes (262km) Rehabilitation of Fateh Garrh distribution system Upgradation of under capacity pipe 1.1.1 1.1.2 1.2 Rehabilitation of existing reservoirs (9 OHR) Provision of new water supply infrastructure Extension of water supply services to unserved area (91000 beneficiaries) Provision of new water supply schemes in 3 UCs to be incorporated into TMA/Corporation (25000 beneficiaries) Construction of 4 new reservoirsmedium term plan Estimated Expenditure (in USD) Estimated Expenditure (In PKR) Medium Term Total Medium Term 0.34 0.34 34.0 34.0 0.05 0.05 5.00 5.00 0.30 0.30 30.0 30.0 0.55 0 55.00 57.00 3.10 3.10 310.0 0 310.0 1.09 1.09 109.0 0 109.0 0.01 0.01 1.0 0 1.0 0.03 0.03 3.0 0 3.0 0.09 0.09 9.0 0 9.0 1.36 2.72 136.0 136.0 272.0 0.75 0.75 75.0 75.0 1.95 2.75 195.0 275.0 Long Term 0.55 1.36 0.80 80.0 Long term Total Page 337 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan No 1.3 1.4 Projects and Sub Projects Cost of 8 new tube wells in extended area (outside current city boundary) Development of DNI Zones and NRW program (Two selected zones)-4800hh/zone Development of DNI Zones/PRV, Cost of networking/installation of valves, PRV, leak detection equipment for 9600 households Customer meters for 9600 customers SCADA system, bulk metering and laptops Development of DNI Zones and NRW program (12 remaining zones) Development of DNI Zones/PRV, Cost of networking/installation of valves, PRV, leak detection equipment for 9600 households Provision of customer meters (40000 customers) Cost for OHR for 24/7 supply (long term plan) Sub-total Water Supply Chapter VI Sector Assessment, Strategies and Roadmaps Estimated Expenditure (in USD) Estimated Expenditure (In PKR) Medium Term Medium Term 2.1 2.3 0.40 0.40 0.42 42.0 Long term Total 40.0 40.0 42.0 0.60 3.60 4.20 60.0 360.0 420.0 0.50 2.80 3.30 50.0 280.0 330.0 2.57 2.57 257.0 257.0 3.62 3.62 362.0 362.0 1.89 1.89 19.49 28.18 869.0 189.0 1949. 0 189.0 2818. 0 0.40 0.40 40.0 40.0 2.66 2.66 266.0 266.0 2.00 2.00 0 200.0 5.31 6.95 12.26 531.0 695.0 10.00 7.69 17.69 1000.0 769.0 2.28 228.0 Sewerage and Drainage Infrastructure Rehabilitation Works Sewerage pipe needing replacement (15km) Rehabilitation of Disposal Stations/New Pumping Stations (8 DS) Improvement of Local drains 2.2 Total 0.42 8.69 2 Long Term Construction of trunk sewers and sewerage system extension Upgradation and provision of new trunk sewers (GRP) Extension into unserved areas Construction of new sewage treatment plants Land acquisition cost of Treatment plants (2 nos) 2.28 200.0 1226. 0 1769. 0 228.0 Page 338 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan No 3 3.1 3.2 3.3 Projects and Sub Projects Construction of sewage treatment plants (2 Nos) Subtotal Sewerage and Drainage Operation and Maintenance Facilities and Equipment Water and Sewerage maintenance equipment Office space (45000 sq.ft) and systems and equipment Workshop, stores, 10 pickups, motorcycles, and control room Subtotal (O&M) Grand total Chapter VI Sector Assessment, Strategies and Roadmaps Estimated Expenditure (in USD) Estimated Expenditure (In PKR) Medium Term Long Term Total Medium Term Long term 23.80 9.91 33.71 2380.0 44.45 26.55 71.00 4445.0 991.0 2655. 0 1.05 1.05 105.0 105.0 0.60 0.60 60.0 60.0 0.50 0.50 50.0 50.0 2.1 101.3 3 215.0 2.15 0.0 55.29 46.09 5529.0 0.0 4609. 0 Total 3371. 0 7100. 0 215.0 1013 3.0 Pre-Feasibility Study for Medium Term Investments 396. The MTIIP shown in Table 7.3 above identified USD 53.95 millions of investment to be undertaken for water supply and sewerage in Sialkot in the medium term. The proposed components of the investment are as follows: Component 1 – Water Supply Infrastructure Rehabilitation of Existing Infrastructure Provision of New Water Supply Infrastructure Development of DNI Zones and NRW Reduction Component 2 – Sewerage and Drainage Infrastructure Sewerage and Drainage Rehabilitation Extension of Sewerage to Unserved Areas Construction of Sewage Treatment Plants Component 3 – Operation and Maintenance Facilities and Equipment AA. Component 1 – Water Supply Infrastructure Component 1.1 - Rehabilitation of Existing Infrastructure (i) Rehabilitation of Tube Wells 397. The objective of this sub-component is to restore the 95 tube wells to their original design rating such that a total capacity of 149.5 cusecs can be achieved. Since the 2010 energy audit, TMA has been re boring wells considering the reduced discharge of the tube wells. In most of the Page 339 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps cases re-boring has been done, however the turbines of existing tube wells have been reinstalled in new re-bored wells. Seven of the installations have no chlorination facilities and new units need to be installed at these locations. The rehabilitation works required at the 95 tube wells within the existing service area is as follows: Replacement of turbine pumps and motors at twelve (12) re-bored tube wells. Provision of new switchgear and electrical installations at all 95 tube wells. Provision of new chlorination units in seven (7) tube well installations and rehabilitation of existing chlorination units in remaining tube wells. Improving the efficiency of 60% of the tube wells in accordance with the 2010 energy audit through provision of bulk meters, pressure gauges, non-return valves, air valves, installation of capacitors, upgrading of delivery pipes as required. Installation of SCADA and bringing into service overhead reservoirs (costed separately) will also allow for more efficient operation of the wells. 398. A further survey is being undertaken of all tube wells supplying water to Sialkot City in order to update the 2010 Energy Audit. This may result in some modifications to the above proposed works. 399. The list of tube wells with details of proposed investment is presented in Annex A. The total cost of these rehabilitation works is estimated to be USD 740,000 (ii) Rehabilitation of Distribution Network and Storage Replacement of Rusted/Damaged Pipes 400. Approximately 75% of the city has coverage for water supply through a piped network. The major portion of the city is supplied by the piped network constructed by TMA while some public buildings and large installations have their own arrangements (tube wells and OHRs). In addition, privately constructed housing schemes including the Wapda colony, MAG town, and the Government Polytechnic staff colony have poor condition/rusted networks, which are proposed to be replaced as a short-term investment plan. Based on an assessment of the piped network in consultation with the TMA operational staff, a total of 238 km of the network is in poor condition and needs to be replaced as part of the medium term plan. Figure VI-69 shows the pipe network that needs to be replaced. Table VI-91 shows the details of the pipe requiring replacement. Table VI-91: Rusted/Damaged Pipes Required to be Replaced Pipe Diameter (ins) 10 8 6 4 3 Total 401. Length of Pipeline to be Replaced (m) Asbestos Cast Iron Mild PVC Cement Steel 117 1,874 1,338 1,086 39,414 5,504 433 1,774 546 146,207 40,305 189,269 47,810 1,519 0 Total Length 117 4,298 45,351 2,320 186,512 238,598 The total cost of replacement of the rusted/damaged pipes is USD 3.1 million Replacement of Asbestos Pipe 402. Keeping in view the detrimental effects of asbestos on health it is proposed to replace the asbestos cement pipes as part of the medium term investment plan. Details of asbestos pipes in the network is presented in Table VI-92. 189 km of asbestos cement pipe will be replaced under the above item and 22 km will be upgraded so the balance of 51 km will need to be replaced at a cost of PKR 90.7 million or USD 0.91 million Page 340 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Table VI-92: Details of Asbestos Pipe to be Replaced Pipe Diameter (ins) 8 6 4 3 Total Total Length of AC Pipe (m) 3,014 60,860 1,831 195,870 261,575 Rusted/Damaged Pipe to be Replaced (m) 1,874 39,414 1,774 146,207 189,269 Balance of AC Pipe to be Replaced (m) 1140 21446 1057 49663 73,306 Rehabilitation of Fateh Garh Distribution System 403. In Union Council Fateh Garh, a water supply scheme was constructed for Bogra serving approximately 400 households. The scheme consists of tube wells and a water distribution network. Due to technical flaws the scheme has never been operated and has not been functional since the construction was completed. TMA and PHED staff report inadequacy of the distribution network (inappropriate design) limiting the supply water to the target population. The tube wells installed are functional and can be used if the pipe network is replaced. The scheme is proposed to be rehabilitated through replacing the pipe network at an estimated cost of PKR 1 million or USD 10,000. Pipe Upgradation 404. During past few years services have been extended to new customers from the existing network. However, the extended network was connected to a low capacity existing tertiary network, which is affecting the quality of service in the existing area as well as the extended area. This pipe network needs to be upgraded to larger diameter pipe. The network was identified in consultation with TMA staff based on available information and complaints received from the respective area. The total length of the pipe network to be upgraded to 6-inch diameter pipe is 28km. A breakdown of current pipe network requiring up gradation is presented in Table VI-93. The estimated cost of these upgrading works is PKR 72.15 million or USD 721,500. This does not include the cost of replacing Asbestos pipe as cost of asbestos pipe replacement has been included in Table VI-92. Table VI-93: Pipe Network Requiring Upgradation Pipe Diameter (ins) 3 4 Total Length of Pipe Requiring Upgrading (m) Cast Iron Mild Steel Asbestos Cement 3,347 0 20,370 547 0 2,247 3.894 0 22,617 PVC Total 1,799 0 1,799 25.516 2,794 26,310 Rehabilitation of Existing Overhead Reservoirs 405. This item will comprise the rehabilitation and bringing back into service of nine (9) of the existing eleven (11) overhead reservoirs. The other two cannot be rehabilitated. The rehabilitation works will include: Replacement of doors and windows. Plastering, fillers and minor structural repairs Connection on inlet and outlet pipework and valves Page 341 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 406. The estimated cost of rehabilitation is PKR 8.5 million or USD 85,500. Once rehabilitated, a total of 315,000 gallons of storage will be available or only 0.37 hours of storage at the current water demand. Component 1.2 - Provision of New Water Supply Infrastructure (i) Extension of Water Supply Services to Unserved Areas within Existing Service Area 407. 94. Details of the uncovered population within the existing service area is shown in Table VI- Table VI-94 – Uncovered Population within Existing Service Area Union Council Muzafar Pura Kotli Behram Shahab Pura Model Town Fateh Garh Miana Pura Total No. of Uncovered HH No. of Beneficiaries 3309 2124 820 79 2784 4846 13,962 21,508 13,806 5,330 513.5 18,096 31,824 91,077 408. The medium term plan will provide water supply for 50% of this population at a cost of PKR 140 million or USD 1.36 million. Since these areas are distributed throughout the service area, no additional tube wells will be required since the water source for the existing service area is adequate until 2035. Details of the areas to be provided with supply during the medium term will be determined during the feasibility study. (ii) Construction of new Overhead Reservoirs 409. During the medium term, storage within the existing service area will be increased from 0.37 hours to 1 hour as a first stage in increasing storage to the desirable industry standard of 3 hours. This will require an additional 540,000 gallons of storage which will be provided by an additional five (5) 100,000-gallon capacity reservoirs at a cost of PKR 100 million or USD 1 million. The location of the reservoirs will be determined during the feasibility study on the basis of a hydraulic model which will establish the optimum location of reservoirs subject to the availability of suitable land. Component 1.3 - Development of DNI Zones and NRW Program 410. A Non-Revenue Water Reduction program is recommended to be piloted in two selected two zones of Sialkot. The contractor engaged for NRW reduction program will establish the zones by installing bulk meters, customer meters and a SCADA system to establish the baseline for the estimation of NRW in the selected zone. Targets for NRW reduction will be established and infrastructure will be improved for the NRW reduction program. Moreover, it is important to highlight that customer’s meters can only be installed once 24/7 supply is ensured in selected zone which will require adequate storage to cater the water demand for 24/7. Moreover, it is Page 342 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps assumed that government will introduce a volumetric charging system once services are improved and a 24/7 supply is ensured in the target area. The program apart from improved service delivery will enhance revenue and reduce energy and water losses in the system. It is anticipated that apart from water losses in the system, service connections may also be improved keeping in view water losses at connections level and quality of service connections contributing to water losses. The estimated cost for improvement of services to 24/7 in two selected DMZs is PKR 110 million or USD 1.1 million. During the program implementation, the utility is recommended to be equipped with leak detection equipment to detect and fix the leakages in the system. The complaint addressal system will be improved for improved efficiency. 411. In order to improve the service delivery, enhance revenue and introduce bulk metering and customer metering, the following two zones have been selected where a 24/7 water supply concept will be piloted. A map showing the two selected zones and existing water supply infrastructure in these zones has been prepared as previously referenced. Model Town 412. The total number of land parcels in the zone is 5,125 (3,335 residential plots). One Overhead reservoir and three tube wells are feeding water supply to the zone. For 24/7; 3-4 hours storage will be required which is already available in terms of the overall 50,000gallons OHR in the selected zone. Water Works 413. The total number of land parcel in the zone is 10,516 (6,776 residential plots). Two Overhead reservoirs (300,000 gallons) and three tube wells are feeding water supply to the zone. For 24/7; 3-4 hours storage will be required which is already available in terms of overall 300,000 gallons storage in the selected zone. Installation of SCADA 414. Supervisory Control and Data Acquisition (SCADA) will be installed to facilitate more efficient water supply system operation. It will allow automatic operation of tube well pumping stations based on the reservoir levels and system pressure. It will enable real time measurement of flows and pressures throughout the system and will enable accurate assessment of water losses. SCADA is essentially a real-time industrial process control system used to centrally monitor and/or control remote or local industrial equipment such as valves, pumps, sensors, etc. 415. SCADA is a combination of telemetry and data acquisition, which will perform the functions of (i) data acquisition; (ii) networked data communication; and (iii) data presentation. This will be enabled by the following SCADA components: Sensors (either digital or analogue) and control relays that directly interface with the managed system. Remote telemetry units (RTUs). These are small computerized units deployed in the field at specific sites and locations. RTUs serve as local collection points for gathering reports from sensors and delivering commands to control relays. SCADA master unit. This is a larger computer console that serves as the central processor for the SCADA system. Master unit provides a human interface to the system. The communication network that connects the SCADA master unit to the RTUs in the field. 416. This is illustrated in Figure VI-95 below. The estimated cost of providing the SCADA system is USD 63000. Page 343 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-95 – SCADA System Schematic GPRS Remote Terminal Flow meter or Sensor GPRS SCADA Master Unit Remote Terminal Unit (RTU) Flow meter or Sensor BB. Component 2 – Sewerage and Drainage Infrastructure (i) Component 2.1 - Sewerage and Drainage Rehabilitation Sewerage Pipes Needing Replacement 417. Table 4.6 above shows that there are 14.9 km of sewers that require unblocking and 14.5 km of sewer that require replacement. The breakdown in terms of sewer diameters is shown in Table VI-96 below. Table VI-96 – Sewers Requiring Unblocking and Replacement Sewer Diameter (inches) 60 54 48 36 30 24 12 9 Total Sewers Requiring Unblocking (m) 9,845 1,837 2,633 910 166 14,941 Sewers Requiring Replacement (m) 1,740 1,818 6,563 178 700 837 2,689 14,525 418. It is likely that the blocked sewers will be part of the ongoing program of sewer unblocking being undertaken by the TMA, which may be accelerated if additional sewer jetting equipment can be the subject of an early procurement program once the loan is approved. Page 344 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps However, unblocking of a nominal length of sewer could also be included as part of medium term interventions. 419. The sewers requiring replacement have been determined based on the condition survey conducted in association with the TMA operational staff. However, this can only be confirmed by means of a CCTV survey conducted after sewers have been unblocked. Early procurement of the CCTV and sewer jetting equipment specified in Component 3 below would enable a further assessment to be made prior to the commencement of the contract for sewer replacement thereby ensuring the correct quantities to be specified in the contract. 420. The estimated cost for the replacement of the 14.5 km of sewer pipeline is PKR 212 million or USD 2.12 million. Rehabilitation of Disposal Stations/New Pumping Stations 421. During the medium term plan, the existing disposal stations will be converted into Pumping Stations to transfer sewage to the two large treatment facilities –WWTP-1 and WWTP2. The current estimated inflow and projected 2035 inflow to each of the pumping stations is shown below in Table VI-97, together with the cost to develop. However, prior to construction of the treatment facilities, the pumping stations will continue to operate as disposal stations but will be upgraded such that they can handle the inflow thereby preventing surcharging of the upstream sewers. 422. The upgraded pumping stations can be of the submersible type or the wet well/dry well type with vertical turbine sewage pumps. While in the past, submersible pumps were only used for smaller lift stations, the cost of larger submersible pumps have become more competitive such that in many countries installations of up to 250 HP may utilize submersible pumps. Submersible installations are often preferred since they can be cost effective as only one well is required, they can be operated from ground level without the need to enter confined spaces, they have a lesser profile and visual impact and are generally less expensive to maintain. On the other hand, wet well/dry well installations provide easy access to the pumps for condition monitoring, inspection and in-situ maintenance. In the case of Pakistan, the larger submersible pumps would need to be imported and would likely be more expensive than the dry well vertical pumps and operators are more familiar with the wet well/dry well installations. It could be possible to provide submersible installations at Jail Road, Model Town, Dara Araian, Rangpura and Khan Mahal stations, but this can be decided at the design stage. Costing has been done on the basis of wet well/dry well installations. Costing has also been done on the basis of upgrading the existing installations, although at the design stage it may be considered appropriate to demolish the exiting installation and construct an entirely new facility given the poor condition of some of the existing stations. 423. The larger pumping stations should be provided with screening facilities upstream of the inlet to remove coarse solids. Given the size of the installations, mechanized screens such as step screens would be appropriate although this provides another element of operational complexity. Page 345 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Table VI-97: Upgrading of Disposal Stations/Pumping Stations Name 2015 (current) Inflow (MGD) 2035 Inflow (MGD) 2015 Power Requirement (HP) 2035 Power Requirement (HP) Current Status Proposed Type of Installation ADW F 0.36 Desig n 2.41 ADW F 4.51 Desig n 16.90 37 296 Not functional 72 166 45 HP installed. Functioning 9.23 66 162 100 HP installed, 50 HP functioning 1.19 5.35 32 93 30 HP installed and functioning 7.57 3.00 11.24 133 197 3.82 14.32 15.16 45.48 251 800 Khan Mahal Road 0.04 0.24 1.66 7.45 5 131 80 HP installed, functioning 220 HP installed, 100HP functioning 25 HP installed, functioning Rang Pura 0.28 1.70 2.98 11.17 30 196 100 HP installed, functioning Haji Pura 4.44 12.91 8.62 25.86 227 454 4.26 13.75 - 241 150 HP installed, functioning No current PS installed Wet Well/Dry Well Submersible or wet well/dry well Submersible or wet well/dry well Submersible or wet well/dry well Wet Well/Dry Well Wet Well/Dry Well Submersible or wet well/dry well Submersible or wet well/dry well Wet Well/Dry Well Wet Well/Dry Well 0.78 4.10 2.11 9.48 Model Town 0.72 3.76 2.46 Dara Ariana 1 0.31 1.85 Dara Ariana 2 1.68 Iqbal Town Commissione r Road Jail Road New PS at Pasrur Road - Cost to Upgrade/ Replace USD 0.28 0.16 0.16 0.10 0.19 0.78 0.13 0.19 0.44 0.23 Page 346 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan (ii) Chapter VI Sector Assessment, Strategies and Roadmaps Component 2.2 - Construction of Trunk Sewers and Sewerage System Extensions Upgradation and Provision of New Trunk Sewers 424. The required trunk sewer upgrading and new trunk sewer development for Options 1 and 2 is outlined below in Table VI-98. The strategy would include collector sewers along significant lengths of both the Aik and the Bhaid Nullahs to collect low-lying areas and prevent sewage from discharging directly into the nullahs. All disposal stations (except Iqbal town and Haji Pura in Option 2) would be converted to pumping stations. The location of the trunk sewers is shown on Figure VI-99. Pipe materials for large trunk mains should be given serious consideration. The current practice in Sialkot is to use RCC pipes for large trunk mains. However, RCC pipes are susceptible to crown corrosion, especially for flat sewers, which will be the case in Sialkot and will therefore be subject to collapse and a shorter life span. Materials such as GRP and FRP would be preferred, but would need to be imported. Epoxy lined RCC pipes would also be an option. Table VI-98 – Details of Upgrading and Provision of New Trunk Sewers Sewer Segment Commissioner Road System Jammu Rd to Khan Mahal PS Rangpura Road to Khan Mahal Khan Mahal PS to Rex Cinema Chowk (via College Road) Rex Cinema Chowk to Commissioner Rd PS Commissioner Road PS to Jail Rd PS (Collector Sewer) Jail Rd PS to Khadam Ali Road (Collector Sewer) Khadam Ali Rd to Head Marala Road Model Town System Model Town PS to Defense Road Iqbal Town System Rangpura DS to Circular Road Circular Road to Church Road Maharaja Road Church Road to Tehsil Bazaar Road Tehsil Bazaar Road to Aslam Chowk Mujahid Road Aibat Road to DA1 Iqbal Town to WWTP-1 Iqbal Town DS to Kashmir Road Kashmir Road to Kullowal Road Kullowal Road to WWTP-1 Haji Pura System Fateh Garh Road 2 Defense Road to Daska Road Daska Road 2 Daska Road to Haji Pura DS Nullah Aik Collector Sewer 1 Nullah Aik Collector Sewer 2 Existing Dia. Required Dia. (mm) Length (m) - 600 750 750 800 1200 1000 600/900 - 900 1000 700 1400 _ 1200 600 _ 1200 3500 - 1000 2000 600 900 900 Egg-Shape 450 800 900 750 1000 1000 750 600 1100 1300 850 400 300 1400 850 - 1500 1800 2100 1400 2100 1500 750 750 600 750 - 900 900 750 900 600 750 1100 700 600 200 850 1000 Page 347 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chowk Naika Pura Pull Aik (Pasrur Road) System Collector Sewer on Aik Nullah Zafarwal Road Sewer System to WWTP-2 Pasrur Road PS to Daska Road 2 Haji Pura PS to Defense Road Daska Rd 2 Sewer to WWTP 2 Chapter VI Sector Assessment, Strategies and Roadmaps 600 600 750 900 1250 - 1000 1200 1350 3600 300 1500 425. The estimated cost of construction of these trunk sewers, which comprises 34.4 km, PKR 531 million or USD 5.31 million. Page 348 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-99: Proposed Wastewater Treatment Plants and Trunk Sewers Page 349 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Extension into Unserved areas 426. In addition to constructing the trunk mains it will be necessary to provide secondary and tertiary sewers in those uncovered areas that will convey sewage to the trunk mains. This will be phased over the medium and longer term to eventually reach 100% coverage. Decisions on the priority areas to service will require further consultation with the TMA/Municipal Corporation and the community during the PPTA stage. 427. Currently it is estimated that about 250,000 people within the TMA boundary have access to sewerage services, which represents 49% of the estimated 2015 population. The cost of providing 100% sewerage coverage within the existing TMA boundaries and 50-70% coverage in the three UCs proposed to be incorporated, excluding the cost of trunk mains is estimated to be as shown in Table VI-100. Table VI-100 - Cost to Provide Full Sewerage Coverage in Sialkot Union Council Shah Sayyedan Karim Pura Imam Sahib Water Works Muhammad Pura Miana Pura Ahmed Pura Habib Pura Haji Pura Shahab Pura Naika Pura Model Town Muzafar Pura Pura Heeran Fateh Garh Kotli Behram Sub-Total Doburji Araian Talwarra Mughlan Pindi Araiyan Sub-Total Total Estimated Present Sewerage Coverage Projected Sewerage Coverage 2035 in Additional Population to be Covered Cost to Projected Coverage provide 2035 2015 2035 US$ (mill) 0.17 90% 100% 3060 4321 PKR (mill) 17.28 60% 30% 40% 30% 100% 100% 100% 100% 10942 18219 18449 18733 15450 25725 26050 26445 61.80 102.90 104.20 105.78 0.62 1.03 1.04 1.06 60% 15% 70% 50% 40% 50% 60% 0% 5% 70% 0% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 10528 25895 7825 14538 21578 13238 12885 33269 29628 9729 35991 14866 36564 11049 20528 30468 18692 18193 46976 41835 13737 50819 30% 10% 70% 50% 19881 22656 28461 32432 59.46 146.26 44.19 82.11 121.87 74.77 72.77 187.90 167.34 54.95 203.28 1606.87 113.84 129.73 0.59 1.46 0.44 0.82 1.22 0.75 0.73 1.88 1.67 0.55 2.03 16.07 1.14 1.30 0% 50% 24504 35078 140.31 383.88 1990.75 1.40 3.84 19.91 428. It is proposed that 50% of the unserved population be provided with access to sewerage services during the medium term phase and the remaining 50% during the long term. The cost during the medium term will therefore be PKR 995 million or USD 9.95 million Page 350 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan (iii) Chapter VI Sector Assessment, Strategies and Roadmaps Component 2.3 - Construction of Sewage Treatment Plants 429. It is proposed in the medium term to construct two treatment plants to the northwest and southwest of the service area at locations just outside the current city boundary to where sewage from the existing town boundary will be conveyed. The existing disposal stations will be converted into pumping stations to pump sewage from the collection system into the trunk mains conveying sewage to the treatment facilities. Possible locations for the two treatment plants (WWTP-1 in the northwest) and WWTP-2 in the southwest) is shown in Figure VI-106. Another smaller treatment facility would be provided to the east of the city to treat sewage from the three UCs proposed to be incorporated into the municipal boundary, but this will be constructed in the longer term. 430. The required treatment plant capacities and loadings are as shown in Table VI-101. The plants shall be designed to accept 2*ADWF, with the balance being overflowed subject to the dilution requirements required by the Pakistan effluent discharge standards being met. Table VI-101 – Treatment Plant Loadings Location WWTP -1 (Northern Plant) WWTP-2 (Southern Plant) Total ADWF (MGD) Design Flow (MGD) 2015 2025 2035 2015 2025 2035 BOD Loading (tons/day) 2015 2025 2035 8.4 17.9 36.1 16.8 35.8 72.2 15.8 32.5 65.5 3.3 6.9 14.0 6.6 13.8 28.0 6.3 12.5 25.4 11.7 24.8 50.1 23.4 49.6 100.2 22.1 45.0 90.9 Note: Loadings assume that 50% of existing service area is connected in 2015, 75% in 2025 and 100% of population of proposed 2035 boundaries connected by 2035 431. In the medium term, treatment plants will be constructed with capacity to treat 2025 wastewater flows, i.e. an 18 MGD plant for WWTP-1 and a 7 MGD plant for WWTP-2. Land will be required sufficient for expansion to treat the 2035 wastewater flows. 432. Several treatment process options were considered as follows that could be adopted for the Sialkot situation: Alternative No. 1: Combined covered anaerobic lagoon-aerobic lagoon treatment system 432.1. The cover prevents odors and allows biogas collection in the anaerobic lagoon and both are easy to operate and maintain but the land take is large. Alternative No. 2: Combined facultative lagoon-aerobic lagoon treatment system 432.2. This alternative gets rid of the geo-polymer membrane needed for the cover, still retains the ease in operations and maintenance but the land take is still large. Alternative No. 3: Combined UASB-aerobic lagoon treatment system 432.3. This alternative employs the UASB as the chief “carbon scrubber” to remove BOD. There are few moving parts (apart from the sludge and scum pumps) and biogas is produced and captured. The UASB, being an intensive system, is more difficult to operate and maintain and operators need proper training. Alternative No. 4: Combined UASB-trickling filter treatment system 432.4. Trickling filters have generally been used after primary sedimentation processes but there would be only minor differences between using primary sedimentation or an UASB as pretreatment to a trickling filter. Corrosion issues would have to be addressed between the two units. UASB-TF, Alt. No. 4 would have a smaller footprint than the Page 351 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps UASB-lagoon, Alt. No. 3 design, but still would be less complicated and less expensive to operate than if an activated sludge system were used after the UASB. Alternative No. 5: Combined UASB-MBBR treatment system 432.5. This system would be the ultimate small footprint treatment plant. The combination is ideal when little space is available. The biogas from the UASB could also potentially supply most of the energy for the aerobic process. The process would require trained operators and instrumentation to monitor the dissolved oxygen in the Moving Bed Biofilm Reactor (MBBR). There would be external blowers and the MBBR would be filled with about 60% plastic, fluidized packing. Alternative No. 6: Combined UASB-Sequencing Batch Reactor 432.6. This system also has a small footprint and is a common approach to activated sludge treatment. It can handle influents of various volumes and qualities and produces a sludge with good settling characteristics. However, it does require good control systems and skilled operations as it operates under non steady state conditions and the various operational sequences need to be adequately controlled. 433. Each system has its own attributes that would make them viable in the Pakistan context as shown in Table VI-102. Table VI-102 – Attributes of Different Treatment Processes Attribute Anaerobicaerobic lagoon Large FacultativeAerobic lagoon Large UASBAerobic Lagoon Medium Operational Complexity System Design Simple Simple Medium Simple Simple Medium Maintenance Requirements Bio solids Production Greenhouse gas production Potential Odor Small Small Small SmallMedium Small Effluent Quality Variable Land-Take UASB-SBR UASB MBBR Small Small UASBTrickling Filter SmallMedium MediumComplicated MediumComplicated Medium Small Small Small Large SmallMedium Medium SmallMedium Medium MediumLarge MediumLarge Medium Good Good Excellent MediumLarge Variable Complicated Complicated Large 434. The land takes for each of the alternative processes in shown below on Table VI-103 based on the inflows and BOD loading shown in Table 6.4 are as follows: Table VI-103 – Land Take for Different Treatment Processes Treatment Process Land Take (ha) WWTP 1 Stage 1 (18 Stage 2 MGD) (Total 36 MGD) WWTP-2 Stage 1 (7 Stage 2 MGD) (Total 14 MGD) Page 352 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Anaerobic-aerobic lagoon Facultative-Aerobic lagoon UASB-Aerobic Lagoon UASB-Trickling Filter UASB-SBR UASB MBBR Chapter VI Sector Assessment, Strategies and Roadmaps 50 37 91 65 22 16 36 26 23 3.8 2.7 2.4 38 6.5 4.6 4.0 9 1.4 1.1 1.0 15 2.2 1.8 1.6 435. The selection of a preferred process is essentially site specific. Anaerobic systems can often be costlier to build initially and will need an aerobic process to polish up their effluent. However, lower operating costs, and the possibility that the methane can be used for power generation, often gives advantage to anaerobic systems after the higher capital costs have been neutralized by the lower operating costs and power generation. 436. The maximum available land areas at the sites proposed for WWTP-1 and WWTP-2 (see Figure VI-106) are 6.6 and 2.0 ha respectively. This effectively rules out lagoon based treatment technology which will require considerably more land for both treatment facilities. Sufficient land is available for the UASB-Trickling filter, UASB-SBR and UASB MBBR technology. The estimated cost of treatment facilities with these technologies is shown in Table VI-104. Table VI-104 – Estimated Cost of Treatment Plant Process Alternatives Treatment Process UASB-Trickling Filter UASB-SBR UASB MBBR Treatment Plant Capital Cost (USD mill) WWTP-1 WWTP-2 Stage 1 (18 Stage 2 (18 for Stage 1 (7 MGD) Total 36 MGD) MGD) 12.5 9.5 7.8 Stage 2 (7 MLD for Total 14 MGD) 6.0 14.5 15.5 11.0 12.0 8.5 9.0 6.8 7.3 437. While the SBR and MBBR processes have less land take and provide high quality effluent, both have higher operating costs that trickling filters and involve large mechanical components requiring high maintenance. The UASB trickling filter alternative is therefore proposed for Sialkot. The effluent produced will be well within the current Pakistan discharge standards. 438. The process diagram for the UASB-tricking Filter combination is shown in Figure VI-105. A typical layout is shown in Figure VI-107. Page 353 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-105: UASB- Trickling Filter Process Diagram Page 354 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-106: Location of Proposed Wastewater Treatment Plants in Sialkot City Page 355 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-107: Typical layout for UASB-Trickling Filter Treatment Plant CC. Component 3 – Operation and Maintenance Facilities and Equipment 439. For long-term operation and maintenance of the infrastructure to improve the water supply, sewerage and drainage services, additional resources will be required. TMA has acquired certain machinery and equipment recently especially for the maintenance of the sewerage system, however keeping in view the volume of services, expected extension and expansion of services and innovative technologies being proposed, additional resources will be required. The additional resource requirement was identified in consultation with TMA Sialkot including workshops, stores space and equipment/machinery requirements, control room equipment for surveillance, safety equipment, equipment and machinery for maintenance of sewers and the water supply system etc. A detailed breakdown of operational resource requirement is presented in Table VI-108 Page 356 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Table VI-108 - Operation and Maintenance Facilities and Equipment Requirements S.No 1 2 Description Stores CENTRAL STORES, Space 5000 Sft Ancillary works for main Stores Quantity Unit 1 No 1 No Unit Price US $ Amount in US $ 70,000 70,000 18,000 18,000 Sub Total 1 88,000 Workshops VEHICLE GARAGE, Space 5000SqFt at Central place 1 2 3 Construction Cost Sub Garage / Service Station for Vehicles Place Space 3000SqFt each. TOOL, EQUIPMENT & MACHINERY for:- 1 No 5 No 4 (main garage) 1 No 5 (Sub. Garage / Service Station ) 5 No 60,000 37,790 22,675 113,375 23,255 23,255 11,630 58,150 Sub Total-2 232,570 CONTROL ROOM 1 Equipment 1 No 40,000 Sub Total-3 1 Operational / field Vehicles Pickups 40,000 40,000 10 No 10,000 Sub Total-4 100,000 100,000 1 CCTV especially for inspection of sewers and other confined spaces fitted in the Mobile Van along with accessories etc. 1 No 2 Wastage / Leakage Control Unit including noise correlator, hydroscopes with accessories etc. 4 No 3 Desilter equipment for sewer cleaning (Dragline with winches. 4 No 4 GPS equipment 525 each 10 No 28,000 28,000 7,000 28,000 18,000 72,000 525 5,250 Page 357 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan S.No 5 6 7 8 9 10 11 12 Description Energy analyzer for electricity monitoring with required attachments and clamp on. (Micro VIP-3) Fully automatic self-priming dewatering sets (150mm/150mm) preferably dues engines / equivalent and Skye pumps / equivalent with head 20m and flow 300M3 per hour, wheel mounted for black spots & Sewer/ drains deficient areas. Under pressure drilling & Tapping Machine for Service connections with straps & ferrules etc. Trenchless Horizontal directional drilling Machine with accessories etc. Safety equipment for working in confined spaces, i.e., Multigas Detectors, Rapid Flow Breathing Apparatus, Jet Flow Air Mover, Man winches etc. + safety signs Personnel protective equipment (lump sum) Office Space for TMA Sialkot ; Space 45000 sq. feet Nominal sum for operations IT (lump sum) Sub Total-5 Chapter VI Sector Assessment, Strategies and Roadmaps Quantity Unit 6 No 8 No 6 No 2 No 2 No 1 No 1 No 1 No Unit Price US $ Amount in US $ 7,000 42,000 36,000 288,000 1,200 7,200 100,000 200,000 50,000 100,000 150,000 150,000 500,000 500,000 100,000 100,000 1,520,450 Total 1,748,450 Land Acquisition and Resettlement Issues for Proposed Wastewater Treatment Plant Sites (i) Wastewater Treatment Plant 1 (WWTP-1) 440. The proposed project impacts on 15 acres of agricultural land, 4 Tube-wells and 2 farmhouses. It was assessed by the PFS that presently the land is used for agriculture and owned by 8 families. Apparently, it is agricultural land but has more commercial value due to its location in the vicinity of Sialkot city. There were instances that the owners were given a reasonable offer for the sale of land but they are reluctant to sell as the value of land is increasing with the passage of time. The tube-wells belong to four (4) families and are used for irrigation purposes. Moreover, the farmhouses are owned by two (2) families and usually the people are keeping cattle there during the daytime. Five (5) families have their sole income from farming while three (3) households have alternate sources of income such as managing businesses and doing a government job. Five families are residing in their land adjacent to Page 358 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps affected land, named as Nai Abadi Gujjran Phulerwan. During consultation, people shared their views, which are discussed below; (ii) People are not willing to give their land, as they intend to keep it for commercial purposes; they have already refused to various businessmen to sell their land. They were concerned that the land rate as per replacement cost basis, will not be provided to them, as the government always proposes a lower value. The prevailing market rate is Rs. 8,000,000/acre and the Government will not compensate them accordingly. In this case they will not have any option, as the government is more powerful and can enforce its decision. The project will have a negative impact on the surrounding areas. It will make it difficult to survive in the presence of bad smells, making their lives more miserable. Hence the project should be implemented away from the population centers. They are keeping the cattle and the project will deprive them of their livestock and will affect the land on which they are feeding their cattle. Wastewater Treatment Plant 2 (WWTP-2) 441. The proposed project impacts on 5 acres of agricultural land and 3 residential structures. It was assessed by the PFS team that presently the land is used for agriculture and owned by 6 families. Apparently, it is agricultural land but has more commercial value due its location in the proximity of Sialkot city. There are the instances that the owners have sold the land on commercial basis at as much as Rs. 24 Million/acre. The families have multiple income sources like businesses in the city but mainly rely on this piece of agricultural land growing vegetables which gives them give them a good profit seasonally. During consultation, people shared their views, as discussed below; (iii) People are not happy to give their land, as they intend to keep it for commercial purposes and to grow profitable crops, especially vegetables. They are of the view that the government always offers a low rate, which is not acceptable to them. They are ready to go to court for a stay order and will not allow the government to acquire the land; The project will result in very adverse impacts on their livelihood due to the loss of commercial land and profitable crops; It will be difficult to survive in the presence of a bad smell; eventually the life of surrounding areas will be more miserable. The prevailing market rate is Rs. 24,000,000/acre and Government will not compensate them accordingly; The Government should shift the project away from the population centers or reduce the size and limit it to Nullah Aik only, i.e., near the disposal station. Land Acquisition, Resettlement and Rehabilitation Cost 442. The cost of land acquisition and resettlement was worked out based on the replacement cost of the affected land and structures as required under SPS SR2, Para 10. For this purpose, the market survey was carried out in order to reach the market based unit rate to be paid to the Displaced Persons (DPs). However, the rates need to be confirmed during the feasibility and detailed design stage. Total resettlement cost worked out for WWTP-1 is Rs.121 million including 0.4 million for the restoration of livelihood. For WWTP-2, the cost is Rs.122 million including 0.3 million for the livelihood rehabilitation cost. Page 359 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan (iv) Chapter VI Sector Assessment, Strategies and Roadmaps Mitigation Measures for Negative Impacts 443. The mitigation measures are proposed based on the typology, extent and quantum of impact of the project. The mitigation measures are proposed to normalize the adverse impact of the project on the displaced persons. The following actions are recommended to address and mitigate LAR impacts. Explore all possible design alternatives and select the one that avoids LAR impacts, and if avoidance is not possible, minimizes the LAR impacts. Consult all types of affected persons, including squatters, encroachers and landless people and agree on compensation and resettlement options, which ensures livelihood restoration and shifting of temporary or fixed structures out of the corridor of impact (COI) and right of way (ROW). Establish a land acquisition and resettlement unit (LARU) within the EA (project management unit and project implementation units), engage land acquisition staff, resettlement specialist, male and female social mobilizers to undertake consultation with DPs about the project benefits, impacts and mitigation measures including compensation and Restoration & Rehabilitation support. In case the negative impact is unavoidable, prepare the land acquisition and resettlement plan that elaborates the consultation & disclosure, legal framework, eligibility & entitlement, compensation & rehabilitation plan and payment procedure, institutional arrangements, monitoring and reporting framework and time bound action plan. Undertake capacity building of the EA to cover all Land Acquisition and Resettlement (LAR) planning and implementation needs for the duration of the Project, both at Project Management Unit and at Project Implementation Unit (PIU) in the field. The impacts are significant in nature for the WATSAN component, but the numbers of displaced persons are less than 200. Hence, the LARP of category “B” as per involuntary resettlement is required in case the numbers of displaced persons are less than 200 or 25 families, here in both the cases the total number of families is 13, (8 for site 1 and 5 for site 2), and so two separate LARPs of category B will be prepared. Meaningful consultations should be conducted with the entire DPs throughout the project cycle; The interest of vulnerable groups including the female headed households should be fully incorporated in the project; DPs should be provided assistance in terms of relocation, livelihood disturbance and vulnerability allowance in case their income is falling below the OPL (official Poverty Line); 444. Detailed socio-economic and impact assessment survey is required at feasibility level to assess the extent of impact of the displaced persons Options for Water and Sanitation Management in Sialkot 445. To have an efficient water supply and wastewater institution in Sialkot, it has to be managed as well as any commercial business organization. The water/wastewater institution has to escape from the vicious cycle of low revenue leading to shortage of consumables and equipment and low remuneration of staff which leads to poor standards of service leading to even lower collection rates for tariffs and stronger resistance to tariff increases. There are certain key issues that need to be considered for the organizational design of a water and sanitation institution in Sialkot. The first is focused on the management of the water cycle with regard to integrating or separating the water supply, sanitation and sewerage/wastewater functions and whether this should be managed within the context of a geographically defined area or whether the utility should simply be focused on an urban or rural district. Page 360 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 446. The second issue considers centralization vs decentralization. Centralization provides absolute control, ensuring adherence to policies and enabling the use of common standards. However, decentralization provides flexibility to meet changing needs at the local level. Within the decentralization argument is the specific question as to whether urban water supply and wastewater should be a sub-section of the TMA/Municipal Corporation or whether it should be a separate utility. What makes water supply different from other businesses is that abstracting, treating and distributing large volumes of potable water will almost certainly remain a monopoly institution under the influence or regulation of government. However, within that monopoly provision there is a whole spectrum of choice. 447. Some activities may be outsourced to allow the water supply/wastewater section of TMA to focus on its core business activities, provided that outsourcing yields appropriate efficiency gains that benefit both the utility and the customers. The outsourced activities may include billing and collection, vehicle maintenance, meter reading (if installed in future), tube well maintenance, service installation, repair of leaks in the distribution system, treatment plant operation, security services, and cleaning services. Another possibility is that the TMA (or its water/wastewater section) should be seen as water wholesalers only. Licensed vendors or community associations become more formally involved as water retailers - taking responsibility for greater or smaller parts of the distribution system as they are able. A single 'community water meter' simplifies the institution's work with a water community taking responsibility for all losses, illegal connections and tariff collection beyond that point. Within this whole approach is the assumption that consumers will pay a sufficient tariff for financial viability of the institution and/or that where there are subsidies they are deliberate and measurable rather than simply the result of poor management. 448. Private sector participation (PSP) is in vogue and very political. The softest forms of genuine PSP may be a service contract and a management contract, in that order. Build– operate–transfer (BOT) and build–operate–own (BOO) arrangements for the production of treated water in bulk for a utility have been popular. The issue here is the take-or-pay provision, which must be agreed on so that the utility and the private contractor both get what they want. In Asia, only one of the four concessions in Manila and Jakarta might claim success in PSP. Still, governments should send clear signals to prospective private operators through policies that unequivocally state the government’s position on the use of PSP in the water supply sector. If PSP is involved, a regulator must first be appointed. The creation of a new water utility agency/or authority like WASA is another option. However, this approach is not encouraging based on the experience of the Punjab WASAs where the agencies are currently working under respective development authorities, facing challenges such as dependency, political interference and a grim fiscal situation, leaving them unable to meet their operating requirements. The Punjab government is already proposing institutional reform to transform WASAs into independent entities to be governed by an independent Board of Directors110. 449. A major role of Government is to establish opportunities, effective incentives and appropriate polices to promote the mobilization of private resources in the course of development. The process of private sector involvement should not be subject to strong pressures towards fast privatization of distribution systems but to experiment with two or three pilot programs before moving forward. Following from this, the 'revolutionary' solution currently fashionable is 'privatization' - selling off the entire water sector to private individuals and financial institutions. An evolutionary solution is to introduce an institutional development program, moving towards greater financial and managerial autonomy whilst remaining under government ownership. These processes can ensure a steadier progress that may avoid big social problems and give better resources allocation although they will also imply higher tariffs reflecting the real cost of water services. 110 Punjab Urban Development Sector Plan 2018 – Enabling cities to be engines of growth Page 361 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan (i) Chapter VI Sector Assessment, Strategies and Roadmaps Proposed Approach to Establish Sialkot Water and Sanitation Company 450. Considering the ‘evolutionary’ approach discussed above, ring-fencing the utility by making it a state owned company is a first step towards autonomy. This may be achieved through the creation of a new body, the Sialkot Water and Sanitation Company, under Section 42 of the Companies Ordinance 1984. This body would have full responsibility to construct, operate and maintain water and sanitation services in the declared urban areas of Sialkot City. This practice is already happening in Pakistan and examples include the Water and Sanitation Services Peshawar (WSSP), North Sindh Urban Services Corporation (NSUSC) and solid waste management companies in Sialkot and Lahore. 451. The current Tehsil Municipal Administration of Sialkot can entrust its water and sanitation function to a Sialkot Water and Sanitation Company under sub clause 2 of clause 54 of the Punjab Local Government Ordinance 2001. 452. Similarly, the Municipal Corporation of Sialkot, the successor of TMA Sialkot, can also entrust its water and sanitation function to a proposed Sialkot Water and Sanitation Company under the sub clause 2 of clause 87 of The Punjab Local Government Act 2013. The sub clause reads as ‘The Metropolitan Corporation and a Municipal Corporation may entrust any of its functions to a person, an authority, agency or company through a contractual arrangement, on such terms and conditions as may be prescribed. The proposal is that the new company will have its own senior staff and will take over operational staff from the TMA. Figure VI-109 provides an outline of the technical and management staff required for a Sialkot Water and Sanitation Company. The proposed company would be aligned to the Tehsil Municipal Administration Sialkot or its successor the Municipal Corporation Sialkot. As discussed above the new Punjab Local Government Act 2013 has a provision in this regard and the company would be an executive arm of TMA Sialkot or its successor the Sialkot Municipal Corporation. The company may extend its operation in other geographical areas by entering into a contract with neighboring Municipal Committees and the District Council of Sialkot. The Memorandum of Association (MoA) and Articles of Association should have this provision where company can expand its operations in other geographical areas. Page 362 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-109: Proposed Organogram of Sialkot Water and Sanitation Company Page 363 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 453. The technical and professional management staff will be competitively recruited from the market and tasked to improve service delivery. Incentives will be better aligned with performance and designed to reward results. The finances of Sialkot Water and Sanitation (SWSC) will be ring-fenced, rigorously audited, and not intermixed with TMA/Municipal Corporation’s financial accounts, thus allowing management to better track service delivery costs and revenues (ii) Alternate approach for the management of Urban Services in Sialkot 454. An alternative approach to improving the management of municipal services in Sialkot is to create an Urban Service Company for urban water supply, wastewater, and solid waste, under the section 42 of the Companies Ordinance 1984. The proposed Sialkot Urban Service Company (SUSC) will aggregate the TMA/Municipal Corporation’s (successor of TMA) urban water supply, wastewater, and solid waste operations under a single company to achieve economies of scale and share the overhead costs of support function (Management, HR, Finance etc.). With the separate utility for water, wastewater and solid waste, the indicative HR is 66 and with one utility it comes down to 49. 455. A single Urban Services Company and Board of Directors will facilitate the TMA/Municipal Corporation, local government department and the urban unit, they have to coordinate and regulate the performance of only one company. North Sindh Urban Services Corporation (NSUSC) and Water and Sanitation Services Peshawar (WSSP) are examples of similar initiatives in Pakistan where urban water supply, wastewater, and solid waste operations are under a single utility. Under the proposal for Sialkot Urban Service Company (SUSC) we recommend a separate General Manger, responsible for planning and operations of water, wastewater and solid waste. Figure VI-110 elaborates the Sialkot Urban Service Company’s organization structure. 456. Like the Sialkot Water and Sanitation Company (SWSC), the technical and professional management staff will be competitively recruited from the market and tasked to improve service delivery. Incentives will be better aligned with performance and designed to reward results. The finances of the company will be ring-fenced, rigorously audited, and kept separate from TMA/Municipal Corporation’s financial accounts, allowing management to better track service delivery costs and revenues. Page 364 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-110: Proposed Organogram of Sialkot Urban Services Company Page 365 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan DD. Chapter VI Sector Assessment, Strategies and Roadmaps Summary of Costs 457. Table VI-111 provides a summary of costs for the works being undertaken during the medium term plan. Table VI-111 – Summary of Costs for Medium Term Development Plan Component Cost Estimate PKR (mill) USD (mill) 1.1 Rehabilitation of Existing Water Supply Infrastructure 501 5.01 1.2 Provision of New Water Supply Infrastructure 216 2.16 1.3 Development of DNI Zones and NRW Program 152 1.52 2.1 Sewerage and Drainage Rehabilitation 306 3.06 2.2 Construction of Trunk Sewers and Sewerage System Extensions 1531 15.31 2.3 Construction of Sewage Treatment Plants 2608 26.08 Component 3 – Operation and Maintenance Facilities and Equipment 215 2.15 TOTAL 5529 55.29 Component 1 – Water Supply Infrastructure Component 2 – Sewerage and Drainage Infrastructure EE. Implementation Schedule 458. Figure VI-112 below indicates the implementation schedule for the works to be constructed under the medium term development plan. Page 366 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-112: Implementing Schedule of Medium Term Development Plan Sialkot: Medium Term Infrastructure Investment Program Water Supply, Sewerage and Drainage Sector Implementing Entity PICIIP MFF Process Financing CoCommitments and Budget Source Expected Financing Total Medium Expected Loan Expected Loan Required in Longer Term Financing Disbursement in Disbursement in Term after Year 5 Requirement Years 1 - 3 Years 4 - 5 to Year 15 (US$) GoPb 2016 Indicative Amount (US$) 500.00 million PPTA Procurement PPTA Implementation Q1 Q2 Q3 2017 Q4 Q1 Q2 Q3 2018 Q4 Q1 Q2 Q3 2019 Q4 Q1 Q2 Q3 2020 Q4 Q1 Q2 Q3 Q4 MFF Approval Sector Component MFF Loan Negotiations MFF Implementation Water Supply Interventions SMC/SWSC 7.74 1.935 19.51 million 9.675 million 29.185 SMC/SWSC 8.32 8.32 16.64 million 18.12 million 34.76 SMC/SWSC 7.824 18.256 26.08 million 26.08 2.15million 2.15 Water Supply Feasibility Assessment Water Supply System Final Design Procurement Provision of new water supply Infrastructure Rehabilitation of Existing Tubewells MFF Approval Installation of SCADA System Replacement of Old Distribution Network Rehabitation of Fateh Garrh System Rehabilitation of OHRs Development of DNI Zones and NRW Program Sewerage Collection System Collection System Feasibility Assessment Collection System Final Design Sewerage Maintenance Equipment Procurement Procurement Upgrading/New Trunk Sewers Extension into unserved areas Provision of sewerage connections Sewage Treatment and Disposal MFF Approval Unblocking of Trunk Sewers Sewage Treatment Feasibility Assessment Sewage Treatment Final Design Procurement Rehabilitation of Disposal Staions Land Acquisition for Centralised Treatment Facilities. Construction of Secondary Sewage Treatment Plant Commissioning and Operations Tools and Equipment SMC/SWSC 2.15 Procurement of Water & Waste Water Management Tools & Equipments Sector Support Programs SMC/SWSC XX.X million Institutional Support Program Public Awareness and Engagement Program Legend: GoPb=Government of Punjab, MFF=Multitranche financing facility, PPTA=project preparatory technical assistance, Q=quarter (three-month period), US$=United States dollar, SWC=Sialkot Municipal Corporation, SWSC=Sialkot Water and Sewerage Company Page 367 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan FF. Chapter VI Sector Assessment, Strategies and Roadmaps Sector Assessment - Transportation Planning National Transport Policy 459. The urban transport sector development vision pathway at the national level is driven by the objective of improving accessibility, affordability, reliability and safety while optimizing the road network and the management resources of the host city. In this respect, a general transition from a broadly unregulated urban transport system to one of regulated competition is to be anticipated. This has been stated by the National Government in order to achieve the overall national vision as is summarized as follows: Provide a safe, reliable, effective, efficient, affordable, accessible, equitable, sustainable and fully integrated transport system that will best meet the needs of freight and passenger access and mobility requirements and will be aimed at improving levels of service and cost effectiveness in a fashion that supports the Government’s goal of increasing public welfare through economic growth, social improvement, poverty alleviation and infrastructure development while being environmentally and economically sustainable and energy efficient. Source: National Transport Policy, Draft VIII, NTRC, 2009. Ministry of Communications, Government of Pakistan. 460. For Sialkot, this means a formal urban transport plan which is to be the basis upon which the future urban transport sector will be planned, financed and managed via contracts or concessions awarded and supported by Government. This formal plan and subsequent transition to a modern urban transport system is to be underpinned by the nominated seven policy dimensions of (i) efficiency in the form of large buses 111 serving improved urban corridor conditions and modern operational principles (including seamless intermodal transfers) prevailing, (ii) equity and poverty alleviation which provides targeted benefits for those sections of the urban population on both a spatial and modal priority basis, (iii) safety and security for all, (iv) supporting urban development in accordance with internationally recognized processes and urban form, (v) providing opportunities for employment, health and social benefits so the cities can grow and prosper, (vi) providing adequate incentives for compliance with rules and regulations and where needed, the appropriate enforcement, and (vii) providing adequate supporting institutional infrastructure to deliver the above policy dimensions. 461. As part of these improvements, municipal bus terminals are to be modernized, made more attractive and better organized with gender considerations. Connecting local bus or coach services and quality facilities for passengers (i.e. shelters, waiting rooms, and toilets) shall also be provided as part of this policy position. 462. In accordance with international best practice, the above policy pathway will require a packaged approach since no single intervention (of itself) will achieve the holistic improvements being sought. For this reason, a number of complementary investment packages which are tailored to each city circumstances will need to be implemented to drive any future urban transport MCIIP investment strategy. Furthermore, these investment packages will need to be in harmony with the following Provincial plans in order to ensure ongoing support for implementation and beyond. Punjab Government Urban Transport Policy 463. In accordance with the observations of the Punjab Urban Development Sector Plan 2018112, the cities in the Punjab face many challenges both now and in the future. Among these shortcomings are inadequate infrastructure and urban management capacities to meet current 111 Smaller public buses and jitney/Qingqui vehicles exist in many urban areas. The National Policy recognizes this and acknowledges the possibility for some of these to be “mainstreamed” as a complementary mode for the larger capacity fleet being introduced. 112 Government of Punjab, 2015. Page 368 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps and future needs. These challenges are further tested with the ongoing rural-urban migration and resultant uncontrolled urban sprawl which is (often) not in accordance with the underlying principle of the Punjab Growth Strategy of “density” and “agglomeration”. As has been recognized at the Provincial level, dense multi-function urban areas create jobs, are free from barriers to entry and exit; and attract investments, which results in ongoing economic growth and prosperity. For these benefits to be realized, they also require an efficient, well managed and financed urban transport sector. Such is the objective of this component of the overall MCIIP. 464. In harmony with the National Policies and the Millennium Development Goals, the Punjab Growth Strategy 2018 has set a focus on accelerating economic growth and improving social outcomes for all its residents. Nominated objectives include (but are not limited to), achieving an 8% GDP growth by 2018; increasing annual private sector investment in the local economy and (at the broader level); achieving sustainable development goals by 2018. 465. With the majority of the population under the age of thirty and an urbanization rate of 40%113, there is both an obligation and an opportunity to capture innovation in a number of areas. In the context of urban transport, a quality urban mobility plan for urban areas will help residents access the opportunities being created in the cities and this will help create additional confidence from the private sector that improvements are indeed occurring. Then the appetite for increased private sector investment will manifest itself in increased GDP levels. 466. One of the nominated priority areas for public investment is public transport as per the following: “Priority areas include: providing adequate public transport via well-connected network of mass transit such as Metro Bus as well as conventional buses to improve the mobility of people. An endeavour shall be to make the transport convenient for the poor.” Source: Punjab Growth Strategy 2018. 467. With the increasing effect of globalization on urban centers, the need to remain within the global economy is becoming more of a priority with each passing year. As key engines of national growth, the cities of Punjab have a proud history of contributing to Pakistan’s exports. The emerging CEPEC initiative is an important addition to this opportunity as it helps improve the links with international markets. Sahiwal is located adjacent to N5 which is planned to be a link within the broader CEPEC strategy. For the urban population to take full advantage of the benefits CEPEC and other investments will bring, an efficient and sustainable urban mobility sector is considered a basic requirement. In this context, the above highlighted policy position is a wise reflection of this need. 468. For ongoing reference and investment co-ordination, Table VI-113 lists the relevant urban transport sector outputs, indicators and an indicative timeline for implementation. These have helped inform the development of the investments developed as part of this project TA. Table VI-113: Urban Transport Sector Outcomes and Outputs Most Relevant to Sialkot Outputs Indicators (relevant to (relevant to Sahiwal and Sialkot) Sahiwal & Sialkot) Outcome 1: “ improving accessibility by public transport” 1.2 Improved capacity 1.2.3 Number of Buses included in the fleet and quality of existing of Sahiwal and Sialkot public transport system 1.3 Transit and travel 1.3.2 Number of Intercity Bus Terminals to facilities improved be Improved Outcome 2: “ Ensure safe journey for the commuters” 113 Years (relevant to Sahiwal & Sialkot) 2014/15 2015/16 2016/17 2017/18 (tbc) (tbc) (tbc) 2 Source: Punjab Cities Investment Program. GHK and The Urban Unit. Page 369 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 2.1 Public Service 2.1.1 Percentage of vehicles inspected and 43% 50% 60% 70% Vehicles (PSVs) certified against the total vehicles. (This will (tbc) (tbc) (tbc) (tbc) checked for safe journey apply to buses for the short term). Outcome 3: “Improve planning for public transport system and better regulatory and service delivery regime” 3.1.1 Master Plan Studies for major cities of (tbc) the province conducted 3.1 Improved planning 3.1.2 Number of Feasibility Studies/ Route for public transport Planning and Realignment Studies of (tbc) system selected cities conducted 3.1.4 Planning wing established in each Continuous division headquarter Source: Punjab Urban Sector Development Plan 2018. Note: tbc = to be confirmed during the MCIIP process. 469. In the context of the policies of both the National and Provincial Governments, the relevant issues of interest for the Sahiwal and Sialkot MCIIP are discussed below. City of Sialkot Opportunities 470. With a population of approximately 900,000 and an annual growth rate of approximately 2.2 %, the economy of Sialkot is derived from the manufacture and export of sports goods, gloves, surgical instruments, sportswear, cutlery, ceramics, and leather garments etc. It has Pakistan’s only privately funded and operated international airport for this purpose and is successfully operating the Sambrial dry port. Consequently, it has a very robust manufacturing industrial hub base. 471. Congestion is growing within the urban area. Nearly all primary roads and some of secondary roads, which carry significant traffic volumes, are dual carriageways with substantial road width, narrow central medians and footpaths. As is common in urban centers in Pakistan, the footpaths are generally encroached and are rarely available for pedestrian use. The omnipresent disorganized and opportunistic curbside parking and absence of adequate traffic management / control measures results in significant traffic congestion for much of the day. This is particularly the case in the old parts of the city where major commercial activity is concentrated. 472. The nearby towns of Pasrur, Wazirabad and Chawinda are served by existing bus services extending beyond the Sialkot urban area along key south, east and west arterials. As such, these routes provide a basis for an improved urban public transport system to be developed. When combined with an upgrading of the existing bus terminal and complementary improvements to the key urban corridors, a significant improvement to the urban transport sector can be realized. Capturing the Opportunities for Sialkot 473. As per the context of Sialkot (above) and other cities in Pakistan, the success of multi project investments in city public infrastructure is best achieved when the fundamental objective of the investment is both fully appreciated and becomes the focal point for the investment. The Key Performance Indicators (KPI) agreed at the outset and then adopted as the driving force for investment, management and ongoing monitoring of the performance of the sector help to deliver successful outcomes. This is a start to the concept of a “Smart City” approach. 474. For Sialkot, the impending problems of significant congestion and the resultant negative impact on the economic base and competitiveness of the city can largely be averted if a proactive approach to addressing the needs of the urban transport sector is undertaken. For many well managed cities internationally, this is a standard which is well recognized and adopted. For Pakistan, while there is a desire to improve the urban transport sector, the challenge is greater as at present, the sector is largely unregulated and the capacity of Government to engage with and secure the support of the general public is less. Page 370 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 475. Despite these challenges and limitations, with timely interventions, the task of managing the urban transport sector in a financially, socially and environmentally sustainable manner (in accordance with National and Provincial policies) will be made materially easier. This is part of the reason for the sector MCIIP. As per the circumstances for Sahiwal, with the imminent creation of the Municipal Corporation, there is a unique window of opportunity to begin preparations for the interventions as part of the new institutional arrangements being ushered in. This is irrespective of the role the RTA may play in the short, medium or long term. For the future of Sialkot, it is very important that this opportunity is capitalized upon. Strategic Context 476. For the urban transport sector, the key National and Provincial priorities for Sialkot and Sahiwal are first and foremost to (i) promote and assist in the economic growth and (ii) deliver improved social outcomes for the residents. 477. For Sahiwal, a relatively small city and an agrarian based economy is nevertheless, well planned with a grid pattern urban road network. It does not have a formal public transport system and with growing rates of private motorization, the current traffic conditions will worsen over time. With the imminent establishment of the Municipal Corporation, there is an opportunity to begin to focus on the city at the local level and facilitate the transition to an urban transport sector, which is properly planned and managed in the interests of future mobility needs of all residents. 478. As can be readily appreciated, to maintain and even enhance competitiveness in the face of growing international competition, cities need to reduce the cost of doing business. An efficient and a well-managed urban transport sector is one of the measures which will contribute to this need. In this respect, the ability to ensure trip travel times are reliable and not overly excessive, will encourage additional investment and will help drive the philosophy of the engines of growth. For this, there are a number of guiding sector performance components to be met. Achieving these will reinforce the paradigm shift to a “Smart City”. Components of a Smart City 479. From an urban transport sector perspective, the five essential components considered most relevant in the context of this project are as follows. In addition, this list also indicates the order of implementation to achieve success. From this, it can readily be seen that such a transition will not occur without a sustained commitment to the components of a master plan and complementary Road map, especially the aspects of governance and management. 480. The essential components are: A City, which has a sector Master plan, and a Road map for implementation - to help guide the path through to a liveable, resilient and a competitive future. Public buy-in of the sector Master plan and a Road map – need to see the benefits in order for acceptance and elimination of a political opposition, which will often kill good intentions. This will encourage on going compliance. Staged smart technology – it has to be introduced in a phased program, so that the limited capacity of the government (both financial and human capital) can begin to cope with the new systems from the outset. This also requires a mind set overhaul in decision making regarding financial budgeting to accommodate both capital and operations/maintenance (i.e. capacity development). Smart and inclusive management – If management is good, the public will see it as a new era and are more likely to support it. For this, the city needs to have a simple set of messages, distributed to those immediately affected and to the broader city population, so that everyone understands the benefits for everyone. This also requires a “mind set overhaul” in decision-making and project operations, management and maintenance (i.e. capacity development). This is essential if the Page 371 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps public is to begin to support and work with the government for a Smart City or continue to oppose and drive it down to a “Dumb City” status. Smart and inclusive governance – policies and procedures which are focused on out-comes, are relevant for the challenges being faced by the city and are both practical and achievable within the nominated time-frames. 481. While these components may appear simple to materialize, it remains an ongoing challenge for many cities. Understanding the nature of these challenges is an important step in being able to overcome them. For Sahiwal, and Sialkot, the principle challenge is that of governance. In this context, sustainable policies, supporting the Master Plan and a road map to help the city government achieve success is the largest hurdle. The impending inauguration of the Municipal Corporation or a revamped Regional Transport Authority provides a unique window of opportunity to address this governance issue and should not be missed. 482. Then when the governance is all sorted, the management of the system is the next largest challenge. As has been observed, rules are generally not being adhered to and adequate maintenance of the infrastructure is lacking. For a sustainable urban transport sector, both compliance and an on-going maintenance are mandatory. In the Pakistan context, management of these matters is therefore the major challenge going forward. 483. Once these have been addressed, the additional two components of technology and finance are relatively simple to implement. In the case of the latter, with good governance, proven management practices, the appetite for the private sector investment, and indeed IFIs will increase. 484. In well-managed cities, the vision often applied is that ultimately the road network in the city performs to its optimum capacity. To provide for this, the cities often recognize a policy of passenger modal priority which is (i) non motorized, (ii) public transport and (iii) private transport – in that order. Such a priority is in accordance with the international best practice and is founded by the knowledge that “a city cannot remove congestion by simply building more lane kilometres in the network”. This is supported by the image in Figure VI-114 where it shows clearly that the high capacity vehicles can dramatically increase the carrying capacity of road lanes and therefore reduce congestion, without the need for additional traffic lanes. This is the basis of the internationally recognized paradigm of “move people not cars” 485. To deliver and maintain the status of a Smart City, and in accordance with the above discussion, the following vision and strategy components for both Sahiwal and Sialkot will need to be accommodated in any Road map going forward. Page 372 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-114: Passenger Capacity of Lanes per Mode Internationally recognized standards for lane capacity. The objective here is to “move people – not cars” The yellow bus in the BRT lane above can carry nearly all those persons from the private cars (average occupancy of 1.2) in the adjoining three lanes. The objective here is to “move people – not cars” Sialkot Urban Transport Vision and Road-Map 486. The urban transport sector in Sialkot is measurably worse than that of Sahiwal. From a review of the past data and the site visits, it is considered that this is due to the higher population, a higher level of an economic activity, higher vehicle volumes, poor junction layouts, minimal traffic management facilities and encroachments which create side friction and often brings the traffic to a standstill. 487. Moreover, the population is growing at an annual rate of 2.2% and there is an increasing rate of growth in motorized vehicles from 3.4% between 2005-2010 114 rising to a 10% annual growth for the 2012-2015 period115. This sends an urgent warning that this trajectory is not sustainable. Urgent intervention is required. 488. Surveys conducted for the 2010 study 116 found that the public transport vehicles constituted 10% of the road traffic and yet was able to satisfy 24% of the total passenger travel demand. This underscores the capacity of higher capacity public transport vehicles to increase the carrying capacity of the existing roads on the network. For this reason, the priority for motorized modes should be with the public transport. Improved Pedestrian Facilities 489. The need for improvements in footpath facilities across the city is considered an important step in creating a Smart City. This is underscored by the new international standard that cities are for pedestrians, not just motorized vehicles. For the cities with high levels of traffic congestion, poor quality fuel, and low levels of traffic management compliance with rules reduces the suitability for pedestrians. In addition, the declining air quality in urban areas as a result of the traffic pollution affects pedestrians and roadside vendors the most. In this respect, priority needs to be given to improving this situation. 114 Sialkot Transport Sector Strategy and Action plan, 2010. GHK Consultants for Urban Unit, Punjab. See Interim Report: Sialkot Medium Term Infrastructure Investment Plan. CDIA and Urban Unit, 2016. 116 See reference 111. 115 Page 373 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 490. For Sialkot, this will not be an easy task and therefore it needs to be addressed in a staged and a focused manner. Obtaining willing support from shop owners to retreat back into their fixed structures, and mobile vendors to desist from plying on the footpath or roadway adjacent to the curb will require significant and sustained effort – and patience. Figure VI-115 shows the situation in Sialkot at present. Apart from the perceived impact on business (from the vendor’s perspective), the informal charges collected in return for their continued presence will also need to be addressed. 491. As can be readily appreciated, these measures require a fundamental mindset change. Such a change, although necessary, will not be a rapid one, unless there is the commitment from government to make the change. Although not the “high profile/quick win” outcome often sought by governments, such a commitment is nevertheless often required as an initial step in creating a Smart City. 492. When introducing innovation and new concepts, the Smart Cities approach often develops the relevant policy position on the issue of pedestrian mobility. This then forms the basis of the development of the citywide plan and helps to drive good practice in design and ongoing management. For Sialkot, such a citywide concept is also likely to be a significant challenge for the incoming Municipal Corporation or the Regional Transport Authority117. Figure VI-115: Kerbside Encroachment in Sialkot No footpath and encrochments onto roadway Footpath encroachment Source: PFS Consultant 493. For this reason, and while in the long term, investment in pedestrian mobility needs to be on a city wide basis, the Road-map considered to be most relevant for Sialkot in the short term is as follows: i. Design and implement improved pedestrian footpath and corridor crossing facilities at the selected sections along the pilot corridor. Then based on the lessons learned and skills developed in both design, implementation and on-going management and maintenance, proceed to extend these improvements along the entire pilot corridor. Following this, implementation across other corridors and areas of the city can then proceed in accordance with the citywide focus of the Master plan. For the purposes of this Road map, the need for cohesion between the investment components will require the pilot corridor to be the one where a range of other “smart” urban transport related investments are being proposed. In this way, the benefits of each component will complement each other and in the end, the overall community benefit will be much greater than the sum of the individual benefits. This 117 Institutional responsibility is yet to be determined by ggovernment stakeholders. Page 374 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps can then result in a smart out-comes. In this respect, the pilot corridor should be the one where improvements to the public transport, intersections and other complementary measures are proposed. In the context of this Road map, the agreed pilot corridor is from General Bus Stand to Pasrur. ii. While many images of quality pedestrian facility designs exist across the world, the design for Sialkot should be practical and tailored to the local conditions in the corridor. As part of this process, extensive consultation and information sharing must be an integral part of the process. In this way, a consensus on the benefits to be gained (for both pedestrians and current encroachers) can be reached. Then with the experience of the challenges faced in implementation and management of the project investment, the relevant design and operation manuals can be prepared for implementation on a citywide basis. Included in these designs is the reference to any additional traffic signage deemed necessary for implementation. iii. Once such a plan has been prepared, the relevant staff at the new Municipal Corporation or Regional Transport Authority118 can better appreciate the magnitude of the task ahead. The development of a citywide pedestrian mobility strategy and plan can then be prepared for approval, funding, implementation and an on-going management. 494. This is the basis of the pedestrian mobility component of the urban transport Master plan recommended for Sialkot. New Bus Services 495. The existence in 2010 of a mode share of 24%119 of all passenger travel suggests a substantial need for public transport. What is of concern is that as observed during the site visits, the extent to which motor-cycles were able to weave through the slow moving traffic is an incentive to purchase and use motor-cycles for both the entire family as well as for individual travel (see Figure VI-116). 496. Typically, this signals a decline in the market share for the public transport and unless rapid and an effective intervention measures are followed, the overall viability of the public transport sector will suffer. This will bring a reduced level of investment in the public transport (bus, rickshaw and qingqi), resulting in further reductions in demand for public transport. Congestion will then take over and (potentially) could smother the city. 497. To intercept this downward spiral of events, there is a need to demonstrate a commitment to the sector. From a government perspective, this requires a range of policy initiatives, physical improvements to the public transport travel experience, an effective compliance management mindset and a competent maintenance capability. Typically, these are aimed at increasing the market share of the public transport sector and in the process (as Figure VI-114 above demonstrates) increases the passenger carrying capacity of the road network. These, when combined are essential components of a “Smart Management” of the urban transport sector. 118 119 Institutional responsibility is yet to be determined by Government stakeholders. Refer reference 113. Page 375 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Figure VI-116: Chapter VI Sector Assessment, Strategies and Roadmaps Motorcycle Travel Trends. Motorcycles are for the entire family now Motorcycles - for the young and adventurous Source: Consultant 498. In the short term, the 33 km route corridor from General Bus Stand to Pasrur in the south needs to be the focus of attention for the public transport upgrading. For this corridor (Bus Route Line 1), detailed plans need to be made for the location of the bus stops and the relevant traffic signage, lane marking and traffic management initiatives to support the efficient operation of the 12 meter rigid buses which will be plying on the route. For on-going design reference purposes, a minimum average speed of 12.5 -15.0 km/hr needs to be targeted. This is in order to optimize the fleet requirements and minimize the operating costs. It is also the average speed, which is considered within the reach of Sialkot to achieve in the short term120. On this basis, and subject to it being sufficient to meet passenger demand, a fleet of between 11 and 13 will be required for service headways of 15 minutes. For service headways of 5 minutes, the fleet requirements for these speeds will rise to between 33 and 39121. 499. Based upon the experiences and lessons learned from the implementation and management of this new bus route, a whole of city public transport network strategy needs to be developed. Such a strategy should draw upon and add to the results of the 2010 Transport Sector strategy and Action plan and be consistent with the design standards prepared for in the medium term, when Tranche II of the Road map is being implemented. 500. Based in the results of the discussions with existing operators, the second priority could be the 48 km route corridor from the General Bus Stand to Wazirabad (Bus Route Line 2) in the west and to service the 38 km corridor to Chawinda (Bus Route Line 3) in the east. For a 15 minute headway, these two routes will require between 18 and 20 buses for Wazirabad and between 12 and 14 for Chawinda. Should the average headway be 5 minutes, the respective fleet requirements will be between 52 and 61 for Wazirabad and between 37 and 43 for Chawinda. In all of these estimates, a provision for a 10% spare capacity has been allowed. Priority Measures for Bus Services 501. In relation to an average headway, it is important to appreciate that an average headway implies buses running to a fixed timetable. Such a timetable is normally present at the bus stop (see Figure VI-117) and is there to help build confidence in the minds of the passengers that arrivals at destinations can be relied upon. Once this is apparent, even though the general traffic conditions are congested, the option of using the bus service as a first choice will become increasingly the norm. This represents a smart choice by the user of the system and will help ensure a viable sector into the future. 120 With increasing bus priority measures being introduced over time, average-operating speeds can rise above 15kph. 121 All fleet calculations include a 105 spare capacity. Page 376 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Figure VI-117: Chapter VI Sector Assessment, Strategies and Roadmaps Scheduled Bus Timetable Information at Bus Stops Passengers and potential passengers are happier if they have ready access to this timetable information. From the operator’s perspective, it means more passengers. Source: PFS Consultant 502. For such a condition to occur, the concept of bus priority needs to be introduced. These can include simple features, such as pavement markings at bus stops, pavement marking to forbid kerbside parking, bus priority lanes, signalized bus priority and even dedicated lanes as per the Bus Rapid Transit (BRT). For Sialkot, a mix of all (but not BRT) is considered warranted in the short and the medium term (5-15 years). For the on-going planning and design purposes, examples of bus priority pavement marking can be seen in Figure VI-118. 503. Annex 12 of the Interim Report, lists out the bus –stop and lay-by design, traffic signals and intersection upgrades for the 10 intersections for the Tranche 1 investment. Accordingly, these should all be part of the design mindset for the short term quick win investments. Then, when implemented and being managed in an effective way, the lessons learned can be incorporated into the designs for the Tranche II set of investments. This will help deliver the Smart Solutions for Sialkot. Figure VI-118: Examples of Pavement Marking for Bus Priority Kerbside Pavement Marking Kerbside Pavement Marking at bus stop. Source: PFS Consultant. 504. The existence of the illegally parked vehicles at the kerbside is endemic across Sialkot. Removing or relocating them will be a major challenge as (i) shopkeepers may claim they are Page 377 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps reliant on these for their business, (ii) drivers will claim there is no alternative, (iii) there is a mindset that it is not practical to park and walk any significant distance to the final destination due to the absence of or poor footpath conditions. During the preparation of plans for the upgrading of bus service, Line 1, sections of the corridor should be targeted for clearing to enable the bus service to operate with minimal disruptions. 505. Due to the sensitivity of the issue, and the general lack of alternatives for the off street parking, a substantial care and consultation with the community stakeholders needs to be exercised when developing concepts. Typically, these aspects of the project design take substantial time, if an inclusive approach is followed. For this reason, the design team should be prepared to encounter often-lengthy delays in the preparation of such plans. Secondary Public Transport Services 506. As is the case in Sahiwal, there are a number of sections of the urban road network where it is not practical to ply rigid 12 meter buses. In these instances, there is a ready market for the rickshaw and qingqi modes. The whole of the city public transport strategy should therefore incorporate these modes on the basis of permits for the designated routes and taking into account the condition of the vehicles. 507. With more detailed analysis in the ongoing development of a Master plan, the details of the feeder site facilities for the fleet of a secondary network can be prepared for implementation as well as providing modern general storage and maintenance facilities for these three wheeler modes. This will help generate support amongst the owners and drivers, lessen the resistance to change and make it easier for all stakeholders to agree on the way forward. In this way, an integrated network can be developed, with each category of public transport vehicle, having a role to play. This is a Smart Way to progress the livelihoods of the stakeholders. Inter-modal Integration 508. From an urban public transport network perspective, the concept of inter-modal integration is a new paradigm for Sialkot. It involves, modal and service connectivity under a set of conditions, which need to be complied with in order to achieve success. This implies compliance with the pre-agreed operating processes. To date, no such operating mindset exists within government or the private sector. As such, the concept (when eventually developed) will need to be introduced in a timely manner and when there is a greater appreciation at the Municipal Corporation or the relevant Government institution level of the essential ingredients required to deliver and maintain successful integration. 509. Ultimately, the vision for Sialkot provides for the private vehicles to be parked at the designated and secure parking lots. From these sites, both private vehicle drivers and passengers continue their journey by the public transport. Typically, this is known throughout the world as a “Park and Ride”. Figure VI-119 shows aspects this concept. 510. Other inter-modal integration in the vision for Sialkot involves, three wheeler rickshaw and qingqi services, plying short routes on narrow streets to feed to and from the designated bus network of the future. In the longer term, this may require a reduced number of three wheeler vehicles in the overall fleet as larger buses replace the three wheelers on the designated Bus Lines. In this context, Smart Solutions will need to be developed by the Municipal Corporation going forward. Page 378 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Figure VI-119: Chapter VI Sector Assessment, Strategies and Roadmaps Park and Ride Supporting Investments for Urban Bus Services. The Park and Ride Concept - Signposted. Park and Ride Security Requirements. Source: PFS Consultant Summary of Costs 511. As has been discussed in the case of Sahiwal, the preferred business plan has not yet been considered fully by Government at this PFS stage. A decision on the matter can (and should) be made only when the full facts of the cost and benefit implications are apparent. For this reason, the upcoming PPTA will be the vehicle to provide this surety. To assist in this process, it has been assumed that buses will be procured and operated by the private sector, under a contract with the relevant Government department. In addition, it has been assumed (for the purposes of this PFS) that the fares will be collected by the bus company (or a third party) and an additional “top up” subsidy will be provided by Government. 512. In this context, it is to be noted that at this stage of the process, the fare revenue to be collected is an unknown quantity and can only be verified by undertaking the relevant passenger demand surveys. Such an activity (if required) can be addressed in the next phase (PPTA) of the preparation of the MCIIP. For the purposes of this PFS, and to provide an early indication for Government, an average bus operating cost of Rs. 200 per km. has been assumed for Sialkot. This may be higher/or lower than that paid for contracted bus services else-where (e.g. Lahore and Islamabad) and will ultimately depend on demand. 513. In this respect, and assuming an average five minute headway for a 4 hour peak period and a 15 headway at other times, an annual 1.55 million service km. may be required for the initial bus route. At an average total operating cost (including provision for fleet acquisition) of Rs. 200 per kilometer, this will cost approximately Rs. 310.4 million (US$2.94 million). Should a 30% cost recovery be achieved, the effective annual subsidy required will be approximately Rs. 217.3 million (US$2.06 million) or approximately Rs.140 per km. of service. Should the cost recovery rise to 60%, the required annual subsidy can be expected to reduce to Rs. 124.2 million (US$1.177 million) or Rs. 80 per km. of service. 514. For the recommended improvements for rickshaw and qingqi operators, a specific location plan will need to be developed as part of a city wide route strategy. The plan will provide a basis for linking the modes together as part of a “seamless” connectivity arrangement for Sialkot public transport passengers. This should be undertaken as part of the development of the citywide sector Road map. In this respect, the number and locations of such facilities will need to be confirmed with additional analysis during the PPTA. However, for the purposes of this PFS, it is considered that up to 15 feeder sites may be required to support the initial bus route. In addition, some 12 layup sites may be required across the city. 515. For the rickshaw and quingqi bus feeder sites, a cost of Rs. 500,000 per site (assuming no land acquisition) could be required for basic signage, curbside build outs, pavement upgrade and passenger waiting facilities. In this context, a capital cost of Rs. 7.5 million (US$0.071million) Page 379 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps may be required. In the case of layup facilities, if an average area of half an acre is required per site and if this needs to be acquired from the private sector then land acquisition will be required. As has been assessed for Sahiwal, a cost of up to Rs. 40 million per site (US$0.379 million) can be anticipated. When development of the site (up to Rs. 9 million – US$0.085 million) is taken into account, an average of Rs. 49 million (US$0.464 million) could be required. Should this be the case, a total investment approaching Rs. 588 million (US$5.57 million) could potentially be required. 516. Regarding future park and ride facilities, should there be up to 10 sites required at an average size of 1 acre, then at an average acquisition cost of Rs. 800.0 million each (US$7.58 million) and a development cost of up to Rs. 9 million (US$0.085 million) per site (sealed parking, pedestrian walkway, CCTV, lighting etc.), then a total capital cost approaching Rs. 890 million (US$8.44 million) could be anticipated. If the land to be acquired is currently developed, the cost could be much higher. In this respect, it is not possible to estimate with certainty as to whether the sites will be vacant or occupied. In line with the theory of probability, if it is assumed that half are already developed, then an additional 50% premium on the capital cost may be required. In this case, the cost for the park and ride facilities could be in excess of Rs. 1,100 million (US$10.43 million). 517. In summary, these costs – which are subject to confirmation during the PPTA could amount to Rs. 1,688 million (US$16.0 million) capital cost and an annual operating subsidy of between Rs. 125 million (US$1.185 million) and Rs. 220 million (US$2.08 million). With additional analysis during the PPTA, the business case for these required investments can be clarified for subsequent decision making by Government. At that stage implementation in whole or in part can then be considered. Conclusions and Next Steps 518. As is the case with Sahiwal, the transition to a Smart City status for Sialkot will be ultimately driven by the successful compliance with the components of a Smart City. From the discussion above, it is readily apparent that a whole of city Master plan for the urban transport sector is urgently required. The documentation of the Road map, coupled with the securing of a Master plan champion will help propel Sialkot into a Smart City. The future Road-map (required to deliver the Master plan) will need to have the relevant institutional responsibilities and influence to enable the communication and reform strategies to be based on the principle of compliance rather than the familiar “enforcement” mantra. Part of this capability will be that of contract procurement for cost based public transport services as well as general maintenance contracts. 519. For the short term quick win investments, there have been a number of limited and focused investments listed in Annex 12 of the Interim Report. For many of these, the initial pilot corridor of the general bus stand to Pasrur will be the focus. These include an upgrading of the general bus stand which will act as one terminus for the route, improved pedestrian facilities, signage (roadside and pavement markings), new bus stops and signalized intersections. These will provide a starting point for improvements to the sector on (eventually) a citywide basis. As is the case with Sahiwal, the experience gained and the lessons learned from these initial quick wins will be of great benefit in developing improved procedures for project implementation and management as the Master plan is rolled out and the status of a Smart City becomes a reality. 520. For the Master plan, it is anticipated that a wider perspective may need to be adopted, where additional road lanes are added to the urban network. With the broad urban road network of Sialkot is a radial arterial one, this essentially requires cross-city travel to pass through or nearby the city center. The resultant traffic congestion is an ongoing problem for circulation within the city. In some cities, this has been addressed through the ring road approach where successive ring roads (say at 2, 5 and 10km.) provide a by-pass of the congested inner city area. Subject to the necessary analysis, such a concept may provide relief for Sialkot in the future. Page 380 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps However, this will need to be analyzed in depth before a decision can be made on the matter. It is provided here simply as a concept to consider in the future. 521. In addition, and as the number of signalized intersections grows, the number of bus priority measures expands and quality pedestrian facilities become the norm (and include pedestrian malls), ongoing remote monitoring and management will be required. In this respect, traffic control rooms are created to assist in the task of encouraging compliance across the city. 522. In this respect, and despite the presence of a proactive and committed Chamber of Commerce, there are many challenges awaiting Sialkot in the urban transport sector. For this reason, the next step should involve a PPTA, which will help Government generate a greater understanding of the design and management obligations required during the roll out of the Master plan for the longer term. In this regard, the institutional strengthening, as an integral part of Master plan preparation is the next step to be taken. The program as outlined in the flowchart in Figure VI-120 below are provided for this purpose. This program focuses on implementing the investments listed in Annexure 12 of the Interim Report as a first priority. In subsequent years, when the Master plan has been prepared and approved for implementation then the investments discussed above can be considered. Page 381 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-120: MCIIP Road-map Program Sialkot Page 382 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps GG. Sector Strategy – Institutional Delivery Mechanisms Integrating Institutional Development into the PICIIP 523. Institutional capacity - human, technical and financial - is the foundation of sustainability and the key to developing Sialkot, Sialkot and all Punjab cities into the inclusive, safe, green, livable, resilient, sustainable and competitive cities that they strive to be. Capacity is determined by the overall structure of responsible institutions and their working relationships; the internal structures of the individual institutions; the human, technical and financial resources available to those institutions; and the degree to which their roles and responsibilities are fully institutionalized and operationalized. 524. In all sectors and at all levels, including most importantly the overall coordination and integration of those sectors, it is the institutions that determine success or failure based on how well they create and integrate policies, prepare strategies, develop detailed plans, implement those plans and related projects, and then effectively manage those outputs to achieve the targeted outcomes. Two crosscutting imperatives that have traditionally not been given adequate attention, but are now essential institutional roles critical to sustainable urban development, are comprehensive stakeholder engagement and climate change risk management. The importance of stakeholder participation to define appropriate investments and build ownership is raised throughout this Report, as is the need to overlay measures to address climate change risks, vulnerability and mitigating actions on all programs and projects. Investment in institutional development is a priority. 525. Figure VI-121 illustrates these important linkages. Detailed institutional requirements are further discussed in each technical section. Page 383 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-121: Institutional Integration into the PICIIP Page 384 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan HH. Chapter VI Sector Assessment, Strategies and Roadmaps Sector Roadmap – Institutional Delivery Mechanisms Benchmarking 526. Benchmarking is a tool that supports any continuing drive to achieve improvement in service delivery by measuring changes in organizational outcomes and outputs arising from improved organizational performance in service delivery. In this way benchmarking enables an organization such as district or tehsil local government to measure improvement over time. This is done by comparing performance at any given point against either a) earlier performance as identified in a baseline survey of key indicators or b) performance of other organizations involved in a similar set of activities or services. 527. Once current levels of performance are identified a benchmarking exercise will enable the organization to identify strategies for improving performance and milestones for tracking progress. Benchmarking will help an organization to identify current performance and comparative performance in relation to other organizations involved in similar activities. It will assist in defining strategic actions necessary to deliver required levels of performance and measured in relation to specific indicators of outcome and output. Good local governance in Sialkot 528. There are a number of critical elements to improving local governance in Sialkot as identified in the assessment. Based on our assessment of organizational strategies, structure, staffing and systems at tehsil level, the study has revealed a number of critical elements of governance that require improvement. These can be summarized as follows: 528.1. Greater responsiveness of local government to citizens needs and demands through enhanced public involvement and participation in planning, budgeting and decision-making. This will require an improvement in participatory planning and implementation of services. 528.2. Greater efficiency and effectiveness of services by maximizing use of resources to deliver well-functioning services that increase the overall level of public satisfaction. This will require an improvement in internal management systems designed to monitor inputs against clearly established and agreed outputs. 528.3. Greater transparency and accountability to the public by increasing the level of knowledge and awareness of the actual coverage, quality and cost of service delivery in relation to what was planned and intended. This will require the establishment of mechanisms to improve reporting on costs and achievements against targets as well as mechanisms to respond to public feedback and grievances. Organizational change for good governance in Sialkot 529. Prior to benchmarking changes in performance it is useful to identify the main dimensions of` change that need to be addressed in order to bring about sustainable improvements in services. The main dimensions of change management that would impact upon organizational performance at tehsil level in Sialkot as indicated in the institutional and organizational analysis would appear to require a focus on the following: Page 385 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 529.1. Improving Customer Relations – Measured against improved customer satisfaction with service delivery 529.2. Improving Internal Systems Management – Measured against improved operation of internal management processes (planning, budgeting, service implementation, monitoring and maintenance) 529.3. Improving Human Resource Management – Measured against enhanced competency, knowledge and skills of staff 530. There is a strong correlation between these three dimensions of change and improved performance and overall organizational performance improvement will be substantially reduced if change is absent in any one or more of the above dimensions. 531. Table VI-122 outlines framework for benchmarking outcomes and outputs arising from internal organizational changes for each of the main dimensions of good (local) governance in Sialkot. Table VI-122: Organizational benchmarking for Municipal Corporations KEY OBJECTIVES Improved responsiveness of Sialkot Municipal Corporation Improved efficiency and effectiveness of Sialkot Municipal Corporation service delivery OUTCOME BENCHMARKS OUTPUT BENCHMARKS Improved targeting of services in line with key deficiencies in service coverage, volume and quality Annual Development Planning (ADP) process reflects greater citizen participation in identification of local needs and project selection Greater representation of poor and vulnerable groups in participatory planning process % Increase in new schemes covering identified deficiencies and poor groups New planning & budgeting procedures & guidelines being followed Maps prepared identifying key service deficiencies Maps prepared identifying location of poor and vulnerable groups Mechanisms in place for citizen monitoring of works and services Grievances and complaints procedure operational Increased % of citizens covered by municipal corporation services Increased % of citizens satisfied with municipal corporation services Increased municipal corporation budget allocation for urban services Increased municipal corporation budget allocation for maintenance of services % Increase in job specifications for key posts % Reduction in absenteeism % Improvement in staff time keeping Clear performance targets established for key staff Regular monthly monitoring of outputs & achievements against targets Mechanisms in place to reward/ commend staff for good performance Budget allocation for staff training % Increase in no of staff having received training Page 386 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Improved accountability & transparency of Municipal Corporation operations II. Chapter VI Sector Assessment, Strategies and Roadmaps Increased awareness of citizens of ADP proposals and budgets, plans & resources (ADP, UCLP, & own revenues) Increased transparency of project cost and standards Improved access to municipal corporation office and services ADP proposals disseminated Annual municipal corporation budgets published Increased % of projects/ schemes displaying information on project costs and specifications New Approaches to Organizations and Service Delivery 532. As preceding sections of the report have highlighted there is an urgent need to re-think the way local government is currently configured and ask the question whether they are fit for purpose and bring value for money to consumers, customers and citizens in Sialkot. This report makes the case for introducing a new kind of public management and approach to local governance and urban service delivery. The following section discusses options for building on the excellent work undertaken by the Government of Punjab in promoting and launching the idea of utility companies to deliver solid waste and water supply services. At present water supply and waste- water management functions rest with the Sialkot TMA and are likely to be moved over to the Municipal Corporation once established. 533. Significant capital investments are proposed to extend coverage, upgrade decaying networks, develop wastewater treatment capacity, and sanitary landfill. However, many performance weaknesses will not be remedied through extensive capital projects alone. Making the capital investments sustainable requires effective accountability mechanisms and governance systems as well as operations and maintenance services. There is a need for a professionalized arrangement for managing water supply, solid waste and wastewater systems in Sialkot. There is a need for professional management of water supply and wastewater collection and treatment systems in Sialkot. Efficiency is the key issue in the assessment of existing water and wastewater institutions in Sialkot since it has been argued that private sector involvement promotes efficiency. There are many reasons for current inefficiencies in the sector, but poor governance is the root cause of the issues that beset the water supply sector, particularly in service coverage, (especially among the poor), prevalence of water vendors, intermittent supply, collection efficiency, water accountability, Non-Revenue Water (NRW) and the continued pollution of water bodies in the city. Key causes and impact of poor governance are summarized in the governance problem tree in Figure VI-123. 534. One of the most important considerations in operation of water and wastewater infrastructure is autonomy of the utility to manage its business efficiently and competently. Utility services cannot always avoid political interference but there is a need to discourage elected and senior officials becoming involved in daily operations to the extent that they control management, replace staff on political grounds and control staffing. Under the current arrangements in Sialkot, management of human resources is weak and there is lack of skilled staff, clear job descriptions are non-existent and promotions are based on age, length of service and personal connections and are generally not on merit. As a result, there are few incentives for staff to perform well. Recruitment is also slow and regularly provincial government imposes bans on recruitment and in most cases positions stay vacant for over a year. Page 387 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Figure VI-123: IMPACTS High NRW, low water accountability, low supply and service coverage Governance Problem Tree Poor Infrastructure construction, maintenance and operations Poor service delivery, deteriorating environment and quality of life, low consumer awareness and expectation Low financial accountability Low tariffs POOR GOVERNANCE CORE PROBLEM CAUSES Chapter VI Sector Assessment, Strategies and Roadmaps Strategic Management Constraints Capacity and Rigid HR Policies and Procedure Constraints Lack of strategic direction – focus is in on day to day business Lack of technical capacity in existing staff Disconnect between planning, construction and operations Standard Organizational Structure - no provision for sector specific skill and man power Lack of information system for effective planning and decision making Week coordination between policy maker and Service provider Weak accountability mechanism and enforcement Operations and Management Lacks Priority Insufficient / poor regulatory control No incentive for capacity development – not linked to career and performance management Diploma engineers prepare and supervise scheme while senior engineers restricted to clerical tasks Difficulty to recruit suitable staff on standardised pay scale and benefits Weak Knowledge about rules, regulation, codes and current best practices Political, Regulatory and Autonomy constrains Institutional Constraints Political resistance to tariff and user fee and little political support for cost recovery Lack of specialized institution for urban water and waste sector Week regulatory mechanism – government is owner, regulator, and operator Pressure and interference in development schemes and budget preparation Formal and informal control over appointments, promotions and transfers Political involvement in technical matters Vested interest in status quo Low tariff and revenue collection, flat charging system for services. Week performance management and accountability mechanism Weak sector policy and performance targets Outdated rules, regulation, design and codes Lack of planning culture Lack of clear division of responsibilities among various service providers Rent seeking behaviour/ culture to overlook design and standards 535. The TMA have very limited qualified technical and engineering professionals and even their skills largely go untapped in the climate of low autonomy, accountability transparency and indifferent management. O&M is a poor relation to development in the absence of incentives and low tariffs do not help. Operational staff can often collude with customers to create their own incentives. Non-Revenue Water (NRW), intermittent water supply and low service coverage are direct results of the lack of autonomy and accountability and are indications of poor governance. Part of the governance problem lies in having a single entity as owner, regulator, and operator. Self-regulation can work only in a highly disciplined society and these responsibilities are best kept separate. If poor governance is the root of the problem and government is in control, government can hardly be expected to reform itself. There are too many vested interests and the people who stand to make a considerable benefit from those interests are too many and too comfortable with the status quo. 536. Legislation is necessary but insufficient to correct these problems. Policy transparency is fundamental and civil society must hold government accountable for implementing the policies. The water and wastewater section of the TMA, on the other hand, needs autonomy, accountability, incentives, and the ability to perform. Key contributors and impacts of improved governance are summarized in Figure VI-124. Page 388 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-124: Governance Solution Tree IMPACTS Performance, Incentives and Accountability Private sector participation and investment JJ. Maintenance, rehabilitation and recycling Sustainability Improved coverage and supply Competitive pay and benefits, Open market recruitment, Capacity development Consumer education and awareness IMPROVED GOVERNANCE CORE SOLUTION CAUSES Operation and maintenance efficiency Better environment Improvement sanitation Regulatory mechanism and effective body Transparent Policies and Procedures Tariffs and user fee for full cost recovery and improvement Civil Society and Consumer involvement Institutional Options for Water and Sanitation Management in Sialkot 537. To have an efficient water supply and wastewater institution in Sialkot, it has to be managed as well as any commercial business organization. The water/wastewater institution has to escape from the vicious cycle of low revenue leading to shortage of consumables and equipment and low remuneration of staff which leads to poor standards of service leading to even lower collection rates for tariffs and stronger resistance to tariff increases. There are certain key issues that need to be considered for the organizational design of a water and sanitation institution in Sialkot. The first is focused on the management of the water cycle with regard to integrating or separating the water supply, sanitation and sewerage/wastewater functions and whether this should be managed within the context of a geographically defined area or whether the utility should simply be focused on an urban or rural district. 538. The second issue considers centralization vs decentralization. Centralization provides absolute control, ensuring adherence to policies and enabling the use of common standards. However, decentralization provides flexibility to meet changing needs at the local level. Within the decentralization argument is the specific question as to whether urban water supply and wastewater should be a sub-section of the TMA/Municipal Corporation or whether it should be a separate utility. What makes water supply different from other businesses is that abstracting, treating and distributing large volumes of potable water will almost certainly remain a monopoly institution under the influence or regulation of government. However, within that monopoly provision there is a whole spectrum of choice. 539. Some activities may be outsourced to allow the water supply/wastewater section of TMA to focus on its core business activities, provided that outsourcing yields appropriate efficiency gains that benefit both the utility and the customers. The outsourced activities may include billing and collection, vehicle maintenance, meter reading (if installed in future), tube well maintenance, service installation, repair of leaks in the distribution system, treatment plant operation, security services, and cleaning services. Another possibility is that the TMA (or its water/wastewater section) should be seen as water wholesalers only. Licensed vendors or community associations become more formally involved as water retailers - taking responsibility for greater or smaller parts of the distribution system as they are able. A single 'community water meter' simplifies the institution's work with a water community taking responsibility for all losses, illegal connections and tariff collection beyond that point. Within this whole approach is the assumption that consumers will pay a sufficient tariff for financial viability of the institution and/or that where there are subsidies they are deliberate and measurable rather than simply the result of poor management. Page 389 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 540. Private sector participation (PSP) is in vogue and very political. The softest forms of genuine PSP may be a service contract and a management contract, in that order. Build– operate–transfer (BOT) and build–operate–own (BOO) arrangements for the production of treated water in bulk for a utility have been popular. The issue here is the take-or-pay provision, which must be agreed on so that the utility and the private contractor both get what they want. In Asia, only one of the four concessions in Manila and Jakarta might claim success in PSP. Still, governments should send clear signals to prospective private operators through policies that unequivocally state the government’s position on the use of PSP in the water supply sector. If PSP is involved, a regulator must first be appointed. The creation of a new water utility agency/or authority like WASA is another option. However, this approach is not encouraging based on the experience of the Punjab WASAs where the agencies are currently working under respective development authorities, facing challenges such as dependency, political interference and a grim fiscal situation, leaving them unable to meet their operating requirements. The Punjab government is already proposing institutional reform to transform WASAs into independent entities to be governed by an independent Board of Directors122. 541. A major role of Government is to establish opportunities, effective incentives and appropriate polices to promote the mobilization of private resources in the course of development. The process of private sector involvement should not be subject to strong pressures towards fast privatization of distribution systems but to experiment with two or three pilot programs before moving forward. Following from this, the 'revolutionary' solution currently fashionable is 'privatization' - selling off the entire water sector to private individuals and financial institutions. An evolutionary solution is to introduce an institutional development program, moving towards greater financial and managerial autonomy whilst remaining under government ownership. These processes can ensure a steadier progress that may avoid big social problems and give better resources allocation although they will also imply higher tariffs reflecting the real cost of water services. Option 1: Separate Utilities for Water and Wastewater and for Solid Waste 542. Considering the ‘evolutionary’ approach discussed above, ring-fencing the utility by making it a state owned company is a first step towards autonomy. This may be achieved through the creation of a new body, the Sialkot Water and Sanitation Company, under Section 42 of the Companies Ordinance 1984. This body would have full responsibility to construct, operate and maintain water and sanitation services in the declared urban areas of Sialkot City (Figure VI125). This practice is already happening in Pakistan and examples include solid waste management companies in Sialkot and Lahore. 543. The current Tehsil Municipal Administration of Sialkot can entrust its water and sanitation function to a Sialkot Water and Sanitation Company under sub clause 2 of clause 54 of the Punjab Local Government Ordinance 2001, which states that the TMA has the power to: 543.1. assign or contract out, on such terms and conditions as are approved by the Tehsil Council and after inviting public objections, any of its functions to any publicprivate, public or private organization: Provided that responsibility for discharge of such functions shall continue to vest with the Tehsil Municipal Administration 543.2. on such terms and conditions as are mutually agreed, transfer its functions or responsibilities with regard to providing municipal services to the Union Administration or Village Council: 122 Punjab Urban Development Sector Plan 2018 – Enabling cities to be engines of growth Page 390 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 543.3. Provided that no function or responsibility shall be transferred without allocation of corresponding resources and funds: Provided further that the responsibility to regulate and monitor such functions and services shall remain with the Tehsil Municipal Administration 543.4. by an agreement and on such terms and conditions as may be mutually agreed, perform any function of the District Government; 543.5. with funds raised through voluntary contributions or external grant, but without recourse to additional enhanced taxation, user charges or fees or recourse to any other sources of public funds and without incurring debt of any nature, undertake any development project; 543.6. with the approval of the Government and concerned regulatory authorities of the Federal Government and Provincial Government, set-up, acquire, manage and operate any commercial activity on a self-financing basis with no liability to the public exchequer; and 543.7. set-up a corporate body to perform any of its functions, singly or jointly with other public or private bodies: Provided that responsibility for discharge of such functions shall continue to vest with the Tehsil Municipal Administration. 544. Similarly, the Municipal Corporation of Sialkot, the successor of TMA Sialkot, can also entrust its water and sanitation function to a proposed Sialkot Water and Sanitation Company under the sub clause 2 of clause 87 of The Punjab Local Government Act 2013. The sub clause reads as ‘The Metropolitan Corporation and a Municipal Corporation may entrust any of its functions to a person, an authority, agency or company through a contractual arrangement, on such terms and conditions as may be prescribed. The proposed Sialkot Water and Sanitation Company would have its own senior staff and would take over operational staff from the TMA. Figure 9 provides an outline of the technical and management staff required for a Sialkot Water and Sanitation Company. The proposed company would be aligned to the Tehsil Municipal Administration Sialkot or its successor the Municipal Corporation Sialkot. As discussed above the new Punjab Local Government Act 2013 has a provision in this regard and the company would be an executive arm of TMA Sialkot or its successor the Sialkot Municipal Corporation. The company may extend its operation in other geographical areas by entering into a contract with neighboring Municipal Committees and the District Council of Sialkot. The Memorandum of Association (MoA) and Articles of Association should have this provision where company can expand its operations in other geographical areas. 545. The technical and professional management staff would be competitively recruited from the market and tasked to improve service delivery. Incentives would be better aligned with performance and designed to reward results. The finances of Sialkot Water and Sanitation (SWSC) would be ring-fenced, rigorously audited, and not intermixed with TMA/Municipal Corporation’s financial accounts, thus allowing management to better track service delivery costs and revenues 546. With reference to solid waste management, a separate Sialkot Waste Management Company (SWMC) has already been established and operational since 2014. A Services and Asset Management Agreement (SAMA) was signed between TMA Sialkot and SWMC. All the functions and assets related to solid waste management were entrusted to SWMC. TMA has also shifted their 673 solid waste management staff and budget to SWMC. Page 391 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-125: Proposed Organogram of Sialkot Water and Sanitation Company (SWSC) Chairman Board of Directors Sialkot Water and Sanitation Company Board Members Sialkot Water and Sanitation Company Chief Internal Auditor (1) CEO Sialkot Water and Sanitation Company (1) Executive Assistant to CEO (1) Company Secretary (1) Manager HR & Admin (1) Manager Finance (1) Admin and HR Officer (2) Procurement and Contract Specialist (1) Communication Officer (1) Budget and Accounts Officer (2) Assistant Manager Billing and Collection (1) Technical Staff (06) Operational Staff (15) Management/Admin Staff (17) Total (38) General Manager Operations and Services (1) Manager Water Supply (1) Manager Wastewater (1) Assistant Manager Operations (2) Assistant Manager Operations (2) Assistant Manager Water Production and Lab (1) Assistant Manager Wastewater Treatment (1) General Manager Planning and Construction (1) Manager Planning & Design (1) Manager Construction and Suprvison (1) Assistant Manager Asset Management (1) Assistant Manager Customer Care and Complaints (1) Help Line / Complaint Attendant (4) Community/Social Mobilizer (1) Manager MIS / IT (1) Assistant Manager SKADA (1) Network Administrator (1) Database Administrator (1) GIS Specialist (1) Research Officer (1) Page 392 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan (i) Chapter VI Sector Assessment, Strategies and Roadmaps Company Management 547. The company would be governed by an independent Board of Directors (BoD) to provide strategic and policy guidance and to oversee performance of the utility and its management. The autonomous board will also act as a buffer between the provincial government, Municipal Corporation council and the company. Indicative board composition is mentioned below which will follow 60/40 ratio – 60% members from private sector and 40% from elected and government officials; i) ii) iii) Chairman (BoD) Director Director iv) v) vi) vii) viii) ix) Director Director Director Director Director Non-Voting Member From the private sector – management experience Mayor Municipal Corporation Sialkot From Local Government and Community Development Department From the Urban Unit, Lahore From the private sector – financial experience From private sector – legal experience From the private sector – technical focus WATSAN From Civil Society Company Secretary Sialkot Water and Sanitation Company 548. Chairman BoD shall always be from private sector. One term of the Board of directors would be for three years. No person shall be appointed as a director if he is ineligible to hold office of director of a company under section 187 of the Companies Ordinance 1984. No member / person shall hold more than one office in the company, such as those of Chief Executive / director or company secretary. The chairman of the Board shall preside at all meetings of the Board but, if at any meeting the chairman is not present within them minutes after the time appointed for holding the same, the directors present many choose one of their members to be chairman of the meeting. Option 2: Combined Utility for the management of water supply, wastewater, and solid waste in Sialkot 549. An alternate approach to improve the management of municipal services in Sialkot is to create a single Urban Service Company for urban water supply, wastewater, and solid waste, under the section 42 of the Companies Ordinance 1984. This option is based on the premise of “one city – one utility” to address institutional fragmentation, cross-jurisdictional issues of water, wastewater and solid waste (Figure VI-126). The proposed single company will also achieve economies of scale and share the overhead costs of support function (Management, HR, Finance etc.). With the separate utility for water, wastewater and solid waste, the indicative HR is 67 and with one utility it comes down to 49 (Table VI-127). 550. A single Urban Services Company will also help the TMA/Municipal Corporation, local government department and the urban unit in coordinating and regulating performance and services. North Sindh Urban Services Corporation (NSUSC) and Water and Sanitation Services Peshawar (WSSP) are examples of similar initiatives in Pakistan where urban water supply, wastewater, and solid waste operations are under a single utility. However, water, wastewater, and solid waste functions will clearly be separated in the company structure, a separate General Manger will be responsible for planning and operations of water wastewater and solid waste respectively. Figure 10 elaborates the Sialkot Urban Service Company’s organization structure. 551. Like the Sialkot Water and Sanitation Company (SWSC), the technical and professional management staff would be competitively recruited from the market and tasked to improve service delivery. Incentives would be better aligned with performance and designed to reward results. The finances of SUSC would be ring-fenced, rigorously audited, and not intermixed with TMA/Municipal Corporation’s financial accounts, thus allowing management to better track service delivery costs and revenues. Page 393 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-126: Proposed Organogram of Sialkot Urban Services Company (SUSC) Chairman Board of Directors Sialkot Urban Service Company Board Members Sialkot Urban Service Company Chief Internal Auditor (1) CEO Sialkot Urban Service Company (1) Executive Assistant to CEO (1) Company Secretary (1) Manager HR & Admin (1) Assistant Manager HR (1) Assistant Manager Admin (1) Manager MIS / IT (1) Assistant Manager SKADA (1) Network Administrator (1) Database Administrator (1) Manager Planning and Construction (1) AM Planning and Constructions - Water and Wastewater (1) AM Planning and Constructions -Solid Waste (1) Assistant Manager Asset Management (1) General Manager Water and Wastewater (1) Manager Operations Water Supply (1) General Manager Solid Waste (1) Manager Customer Care and Communication (1) Manager Operations Wastewater (1) Assistant Manager Operations (2) Assistant Manager Operations (2) Assistant Manager Water Production Labl (1) Assistant Manager Wastewater Treatment (1) Assistant Manager Customer Care (1) GIS Specialist (1) Help Line / Complaint Attendant (4) Assistant Manager Communication (1) Research Officer (1) Dedicated Water and Wastewater Staff (09) Dedicated Solid Waste Staff (11) Shared Technical Staff (14) Shared Management/Admin Staff (15) Total Community / Social Mobilizer (1) Manager Finance (1) Manager Planning Solid Waste (1) Manager Operations Solid Waste (1) Assistant Manager Finance and Accounts (1) Manager Workshop Assistant Manager Operations (2) Assistant Manager Billing and Collection (1) (1) Procurement and Contract Specialist (1) Assistant Manager Workshop (1) Manager Segregation and Composting (1) Manager Landfill / Dumpsites (1) Assistant Manager Landfill / Dumpsite (1) Assistant Manager Landfill / Facilities (1) (49) Page 394 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Table VI-127: HR Comparison of separate and combine utility Sialkot SWMC Category 1 2 3 4 Water and Wastewater Solid Waste Shared Technical Positions Support Function (Management, Admin, Finance etc.) MD/CEO Company Secretary Admin & HR Finance Procurement and Contracts Asset Management MIS / IT Communication Marketing Audit Other SWSC 21 7 1 1 4 4 2 1* 2 2 1 1 3 4 1 ** 4 1 1 1 3 3 1 ** 4 1 5 1 1 17 38 1 1 16 49 49 22 29 Individual Utility Total Overall Total SUSC 9 11 13 67 Note * It is not in the original structure for Sialkot Waste Management Company ** Asset management position is mentioned in Shared Technical Position pool 552. The company may extend its operation in other geographical areas by entering into a contract with neighboring Municipal Committees and the District Council of Sialkot. The Memorandum of Association (MoA) and Articles of Association will have this provision whereby a company can expand its operations. 553. The company would be governed by an independent Board of Directors (BoD). This Board will provide strategic and policy guidance and oversee the company performance. We suggest the following composition of members – 60% from the private sector and 40% from elected representatives and government officials; i) i) ii) iii) iv) v) vi) vii) viii) ix) Chairman (BoD) Director Director Director Director Director Director Director Director Non-Voting Member From the private sector – management experience Mayor Municipal Corporation Sialkot From Local Government and Community Development Department From the Urban Unit, Lahore From the private sector – financial experience From private sector – legal experience From the private sector – technical focus Water and Wastewater From the private sector – technical focus Solid Waste From Civil Society Company Secretary Sialkot Urban Services Company 554. The chairman of the BoD should always be from private sector and each member cannot serve on the board for longer than three years. No person shall be appointed as a director if he/she is ineligible to hold office of director of a company under section 187 of the Companies Ordinance 1984. No member / person shall hold more than one office in the company, such as those of Chief Executive / director or company secretary. The chairman of the Board shall preside at all meetings of the Board but, if at any meeting the chairman is not present within Page 395 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps them minutes after the time appointed for holding the same, the directors present many choose one of their members to be chairman of the meeting. 555. As mentioned earlier a separate waste management company is previously established under section 42 of the Companies Ordinance 1984 to specifically deal with solid waste in Sialkot. This company can also be given the responsibility of water and wastewater, its structure and board composition can be aligned to the proposed Urban Service Company. However, this will require the approval of its board of directors as well amendments in the legal documents Preferred Option - The Local Government department, the Urban Unit and TMA Sialkot have approved the Combine Utility option for the management of water, wastewater and solid waste in Sialkot. Regulatory Models 556. The establishment of clear and effective regulatory systems is critical to the autonomy of water service providers. They are established to constrain service providers’ operations so as to avoid exploitation of the environment and customers in the corporation’s or agency’s pursuit of its commercial objectives. Frequently the frameworks also have a provision to provide protection to other stakeholders such as community groups, which are not necessarily customers. (i) Economic Regulation 557. Competitive markets operate to provide constraints on price and standards of service. In the water and wastewater industries, however, their physical characteristics are such that they generally exist as natural monopolies. That is, they do not have competitors to consistently maintain an economic discipline. The absence of this discipline becomes critical when the natural monopolies are reformed so that they are autonomous and have clear commercial objectives. Without the market discipline the monopolies can charge excessive prices or can degrade standards of service in order to improve profits. 558. To replace the market competitors, governments set up regulators of various kinds – 558.1. In Britain the privatized companies are controlled by the Office of Water Services (Ofwat) which sets prices on a 5 and 10-year basis, specifies minimum standards of service and maintains extensive sets of comparative performance indicators. 558.2. In the U.S.A. regulators vary with the type of service provider. Where services are provided by private companies a regulator is set up to set prices on an annual or biennial basis. Typically, the price is set so as to ensure that providers earn an adequate return on their investments made. This is known as rate of return regulation. 558.3. In other countries regulators are established which retrospectively review the performance of agencies over a long period (typically 5 years) and on the basis of the review renew the licenses of the agencies and/or apply sanctions. This has become known as light-handed regulation. Typically it has been applied in New Zealand. 558.4. In Australia a range of regulation has been applied in the different states. In New South Wales the most populous state the Independent Price and Regulatory Tribunal (IPART) has been established as the regulator of government provided the urban water sector, government provided transport, energy etc. Page 396 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan 559. Chapter VI Sector Assessment, Strategies and Roadmaps The role of IPART is to: Set prices for the urban agencies such as Sydney Water and Hunter Water; Develop and update operating licenses; Assess service performance against standards specified in the operating licenses. 560. IPART also has a wide brief to advise government in relation to service provision in nonregulated sub sectors e.g. provision of water services in rural areas. Similar regulatory agencies have been established in other states including Victoria and Western Australia. (ii) Regulatory Alternatives 561. Where it is not possible to set up a separate regulatory frame work an intermediate strategy available is to establish a supervisory committee or board which assesses, against specific terms of reference, decisions of the corporation in regard to price etc. and performance of the corporation against specific standards. The supervisory board should be established outside of the corporation to avoid its autonomy and objectives being compromised. 562. The form of economic regulation applied in any situation depends on a number of factors. These include the competencies available, the number of corporations and services to be regulated the resources available etc. 563. In the case of Ofwat in Britain there are 10 private companies to monitor and its responsibility is only in the water/wastewater sector. Thus there are economies of scale, which allow Ofwat to develop a high level of competence in the sector. A similar approach has been taken in the energy and telecommunications sectors. The supervisory approach is to set a price framework and to continuously monitor service performance of the companies. Sanctions are only formally applied if major transgressions occur. Each year however a comparison of performance of each of the companies is published and promoted to the public. 564. The effectiveness of light-handed regulation is arguable. If a major failure has occurred during the period being reviewed there may be public pressure for the regulator to take action against the corporation being reviewed. Generally however it has been observed that the only real sanction available is withdrawal of the corporation’s license to operate and regulators have been reluctant to take this step. As a result, light-handed regulation is considered to be an inferior alternative structure. 565. Under rate of return regulation there is little consequence taken of service delivery performance. Instead the focus is on price. Prices are set on the basis of the corporation justifying its capital expenditures and operating costs often in a public forum. On the basis of the cost justification presented the regulator sets prices to provide the corporation with a return on investment, which is deemed to be sufficient for the corporation to maintain its investment. In reality it has been observed that scope exists in a rate of return environment for the corporation to manipulate the accounting information provided or to manipulate costs by delaying cost efficiencies until after prices have been set. Furthermore, in these environments it is common for the regulator to not have substantial industry knowledge, which would allow it to recognize the manipulation taking place. 566. The key principle followed by Ofwat in Britain and IPART in Australia is that they are totally independent of government in their decision-making and their determinations of price are binding. Page 397 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Asset Management and Contract Management 567. Agencies in the water and wastewater industry recognize that their costs can be roughly separated into three approximately equal components: Operations maintenance and administration costs Capital servicing costs including debt servicing costs and returns to equity providers. These costs relate to the original provision of assets. Depreciation on assets Figure VI-128: Breakdown of Costs 568. Overall it can thus be seen from Figure VI-128 that over two thirds of costs are in regard to asset provision, maintenance and replacement. This distribution of costs is common in other infrastructure industries such as energy and rail. A significant complication arises however in the water and sewer sector because a large part of the asset set i.e. the pipe network is buried and thus not readily available for inspection. Particularly in older cities, where networks may be many centuries old, lack of asset data has led to substantial service failures. 569. Internationally there is an increasing focus on asset management to reduce service failures and ensure that asset based costs are optimized (i) Establishing an Asset Register 570. Asset management is a whole of life approach to the acquisition, operation and maintenance of the overall asset set. It uses data typically contained in a fixed asset register (which may initially be produced for financial purposes) on – Material Location Length Age Replacement Cost Estimated remaining life etc. Page 398 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps and enhances it for engineering use by adding data on – condition inspection and maintenance processes etc. 571. Asset management uses this enhanced data to provide whole of life cost information on which to base asset acquisition decisions. Asset management has a number of other functions such as – 571.1. Development and assessment of maintenance strategies. An example being optimum use of water jet cleaning of sewer mains. 571.2. Development of computer based main replacement models. These models are financial assessments of the tradeoff, which has to be considered between the cost of replacement of assets against the financial and social costs of failure and subsequent repair. 571.3. Linkage with customer service records of meter consumption, to establish leakage analyses/ water balances for specific delivery areas. 571.4. Monitoring new and emerging asset technologies. This function is particularly critical given the developments that have occurred in pipe technologies such as in situ relining. Recognition of these technologies can have great financial effect. 571.5. An example of this effect is the valuation of assets for depreciation calculation purposes. Recognition of new refurbishment technologies can significantly extend remaining asset lives of assets with consequent reductions in depreciation expense. Contracting Services (i) Support Services 572. Support services are those components of the organization such as laboratories, design offices and meter reading, which provide technical and administrative functions. Invariably these services can also be provided by private sector companies and other entities such as Universities, which are outside of the company. There is accordingly clear potential to expose such services to market conditions. 573. A common approach in the long term, to support services is to create subsidiary companies i.e. separate legal trading entities which can operate at arm’s length from the core organization and which must compete for work from the core on an equal basis with all other providers. The subsidiary as an independent entity will also have a right to compete for work externally to the company with the potential for priority to be given to this external work ahead of work for the core. 574. The objectives of this approach are to impose market disciplines on the support services so as to ensure that these services are provided at best cost/best practice. The approach also imposes a discipline on the core company in that it must clearly specify the services to be acquired by the core rather than relying on the support service group to be aware of requirements through inside knowledge. Page 399 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 575. Where separate legal identity is not possible, an effective strategy is to establish the support services as separate cost and profit centers i.e. as separate business units. 576. Establishing business units places a discipline on management, which requires them to clearly identify the product line (i.e. the goods and services produced by the business unit), analyze the costs attributable to each product and derive a market equivalent charge for each. (ii) Operational Maintenance 577. A similar approach to general support services can be applied to key operational services such as civil maintenance and electrical and mechanical maintenance. These services, within most water sector providers, can also be ultimately provided by external companies and as an intermediate step by civil maintenance and electrical and mechanical maintenance business units. 578. Civil, electrical and mechanical maintenance is a significant part of the overall operations of a water agency. The transfer of maintenance services to external providers thus has a profound impact on the company from two aspects: – The impact on the employees if they are displaced rather than transferred to the external company. The requirement for the core agency to clearly specify the requirements for maintenance on a contractual basis and ultimately negotiate a contract with the external supplier, which is in the best interest of the core company. 579. An intermediate step, which can be followed, is to investigate and establish best practice for the services through contacts with other water agencies. This can then be used as the basis for drawing up a detailed specification for the work to be undertaken by the maintenance business units. The performance of the business unit can be measured by maintaining separate accounts for the sub agency with payments on a notional basis being made to the sub agency and financial penalties being applied for inadequate performance. Thus the measure for performance is based on financial profit. This arrangement provides a simulation of open market conditions and allows both the core company as the contracting principal and the sub agency as the contractor to develop market related skills in relation to contract negotiation and contract management. Ultimately both groups can become sufficiently proficient for full market exposure to be applied by establishing support services as a separate legal entity from the core company. Page 400 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Municipal Corporations: A New Way Forward 580. The new local government act of 2013 and elections of 2015 will usher in a new phase for local governments in Pakistan. Election for general seats of local councils has already been taken place. Election for reserve seats, Mayor and Deputy Mayors are on the horizon and preparations ready to usher in a new phase of managing civic affairs in Sialkot. This report draws attention to areas of institutional, organizational and governance management that need urgent attention. It is essential that well organized, streamlined and functioning municipal corporations emerge out of the election process and that the provincial government is focused on learning lessons from over two decades of local government experiments in Punjab. This is the time to review organizational design, structure and interplay with the external environment for the benefit of citizens. 581. This team and report propose a number of notable changes to the way in which new municipal corporations will be are configured. This proposed design and structure reflects the findings of the analysis, which precedes this final section of the report. Drawing heavily on lacunae identified currently with TMAs. A quick overview of the gaps in TMAs will help set the context and also offer to explain the teams thinking of why and where such changes are necessary if municipal corporations are going to represent a new kind of ‘local government’ and play an important role in providing services in a new governance framework. 582. Firstly, we have observed that Sialkot TMA is not a local government that lends itself to being vision and goal oriented, strategic, objective setting with clear short-medium and long term plans at corporate or operational level. In fairness, this is also a product of the environment in which it exists. Secondly, there is substantial evidence that the TMA is neither customer oriented nor citizen focused. There is little or no perception of how to engage in partnerships with different stakeholders to achieve improved service provision. The lack of internal processes and systems just do not exist to enable it to engage with an external constituency. Thirdly, the lack of adequate human resources, issues with staffing, recruitment, spans of control and training mean the TMA is unlikely to perform and therefore deliver quality urban services. The time is right to review the organizational configuration of local governments in towns and tehsils. KK. Asset Management 583. Over the last 25 years, there has been a greatly increased focus internationally on asset management. This has come about because of asset failures occurring due to lack of knowledge concurrently with the development of technologies (such as GIS and CCTV inspection) which allow restoring that knowledge. A common syndrome is for “local knowledge” to prevail i.e. a key employee has unrecorded knowledge of an asset and he leaves the organization the knowledge is lost. 584. Water and sewerage sector performance in particular is driven in the long term by the quality of its asset management. This is because the asset base is predominantly buried; drainage and solid waste sector performances are also subject but less so. 585. Effective public management of infrastructure relies on the asset owners having reliable and comprehensive asset data with asset management systems and sound expertise. 586. The Urban Services Company will be enhanced by immediate formation of a specialist asset management group. The need for immediacy occurs because of planned asset initiatives in each sector and the opportunity to capture the asset data as it is built. The group should have: Enhanced competence in financial management alongside technical competence; Page 401 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Specific responsibility for creation and management of a comprehensive asset register Responsibility for providing advice to senior managers on asset investment decisions. LL. Strategy and policy 587. The ability to drive the citywide strategic development and consultation process in Sialkot will be essential. Therefore, the creation of a strategy and policy function to oversee key functions is a new imperative for consideration here. Nestled between the role of the Chief Officer with support from the city implementation units and Chief Administration Officer this troika will lead and deliver the process for the municipal corporation. The CIU will be an important resource and will need to work closely with corporate management in setting the framework given capacity in the area is likely to be limited initially. MM. Communication 588. This is essential in the modern local government era. This team will be tasked with ensuring that policies, Programs and initiatives are developed and outreach is achieved to share success stories from the work of the municipal corporation. Moreover, they will need to put into place practices and mechanisms for informing internal constituents vertically and horizontally within the corporation (fellow departments, local council and frontline staff) newsletters, public awareness Programs and a suitable website will be ways in which this can be addressed. The team is expected to be pivotal in supporting the ICDS process as it unfolds. NN. Economic development and partnerships 589. Previously not considered in any form or function of local government and traditionally the preserve of provincial agencies. This will help the municipal corporation focus on facilitating greater competitiveness and growth. This cannot be achieved alone and an approach that looks to work with Sialkot’s strong industrial and private sector ought to be harnessed. Though there are examples of how the TMA and industry have cooperated in areas such corporate social responsibility to either develop green spaces, lavish roundabouts or other ornamental investments. However, this needs to be scaled up with formal mechanisms for developing government to business partnerships. The post could also review the role of the informal economy and sector in Sialkot and how this could be integrated into mainstream government business and processes. OO. Human resource management 590. Traditionally completely absent from the TMA this is possibly the most crucial aspect of management that needs to be addressed urgently. The key functions of the department will be workforce planning, job description review, training and capacity development, monitor staffing allocations, recruitment of contract staff, and performance evaluation reviews/ACRs. They will identify where gaps exist in skills, devise HR strategies and plans. Furthermore, the department could be given the responsibility of coordinating all training, capacity and professional development aspects of running the municipal corporation. It would work closely with the team charged with the responsibility of developing automated systems and bring business processes for the corporation online. Support from the CIU will be necessary. Figures VI-130 and VI-131 set out how the new municipal corporations could be configured. Page 402 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps 591. To bring efficiency and effectiveness, implement organizational changes and introduce accountability to customers, the proposed Municipal Corporation Sialkot needs to be staffed with appropriate senior management and technical supervisors, competitively recruited from the open market on contract basis, in addition to the personnel transferred from the TMA (Table VI-129). Civil servant can also apply against these positions, however they have to go through the same selection process. Incentives will be better aligned with performance and designed to reward result. Table VI-129: Positions to be filled from open market or with existing civil servants through completive process 1 2 3 4 5 6 7 8 9 10 Chief Officer Municipal Corporation Executive Officer / Chief Administrative Officer Municipal Officer Economic Development Municipal Officer Asset Management and Development Municipal Officer Finance Municipal Officer Accounts Chief Engineer / Executive Engineer Municipal Officer Urban Transport Municipal Officer Municipal Service Municipal Officer Development Planning, Building Control and Regulation 592. Initially these structural and administrative reforms are only proposed for the Municipal Corporation Sialkot and Sahiwal. This phased approach will allow time for reforms to be tested, take root, better aligned with investment in solid waste, water wastewater and transport and remodel if required and roll out to new Municipal Corporations in Punjab. Additional funding can be sought from ADB in the form of institutional support to cover additional pay and benefits for 35 five years, develop job description, person specification, performance indicators, business processes and capacity development. Page 403 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-130: Proposed Institution Structure for Municipal Corporation Mayor Municipal Corporation Deputy Mayor Municipal Corporation Local Council Council Admin Support Staff Vision Chief Officer Municipal Corporation Internal Auditor Executive Officer / Chief Administrative Officer Strategy and Policy City Implementation Unit (CIU) Process Process ICDS Other Services Magistrate Administration Finance Legal Human Resources Management taxation Municipal Magistrate Human Resource Officer Fire Parks Others AMO Municipal Services 1) MO Finance, MO Accounts 2) AMO Budget GIS & Asset 3) AMO Accounts Management 4) AMO Contract and PPP Database 5) AMO Recovery-Taxes,Fees Infrastructure & Services Road & Traffic Transport Authority Drainage Water Supply Sanitation Planning and Development Physical Planning SWM Growth & Land Use Communication Social Services IEC (information, education, communication 1) Communication and Complaint Redressal Officer 2) Community Mobilization Officer 3) Information Technology Officer Economic Development Public health welfare promotion Municipal Officer Economic Development Development Control Environmental Management Development permits Building permits Education assessment monitoring Cross - Cutting Urban Service Company All developments & Services 1) MO Transport 2) AMO Facilities (Bus Stand, Parking) 4) Urban Transport Planning and Operations Officer Heading 1) MO Municipal Service 2) AMO WATSAN and SWM 3) AMO Municipal Services MO Development Planning, Building Control and Regulation 1) Chief Engineer 2) Municipal Engineer Infrastructure (Roads, Bridges and Flyover) 1) AMO Development Planning 2) AMO Commercialization and Advertisement 3) AMO Kachi Abadi 4) AMO Asset Management and Development 1) AMO Building Control 2) AMO Enforcement (Rules, Regulations, Encroachment) Environment Officer Page 404 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-131: Proposed Hierarchical Structure for Municipal Corporation Chief Officer Municipal Corporation Internal Auditor Executive Officer / Chief Administrative Officer Municipal Officer Economic Development Municipal Officer Finance Human Resource Officer Assistant Municipal Officer Budget Communication and Complaint Redressal Officer Assistant Municipal Officer Recovery - Taxes, Fees Information Technology Officer Assistant Municipal Officer Contracts management and PPP Community Mobilization Officer AMO Development Planning (Spatial / Land-use Planning) AMO Commercialization and Advertisement City Implementation Unit (CIU) Municipal Officer Accounts Chief Engineer / Executive Engineer Municipal Officer Urban Transport Assistant Municipal Officer Accounts Municipal Engineer Infrastructure - Roads, Bridges and Flyover Urban Transport Planning and Operations Officer Assistant Municipal Officer WATSAN & Solid Waste Assistant Municipal Officer Facilities (Bus Stand, Parking) Assistant Municipal Officer Municipal Services Municipal Officer Development Planning, Building Control and Regulation Assistant Municipal Officer Kachi Abadi Assistant Municipal Officer Building Control Municipal Officer Municipal Service Environment Officer AMO Enforcement (Rules, Regulations, Encroachment) AMO Asset Management and Development Positions to be filled from open market or with existing civil servants through competitive process Page 405 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VI Sector Assessment, Strategies and Roadmaps Figure VI-132 Sialkot Sahiwal: Draft Medium Term Infrastructure Investment Program Institutional, Governance and Capacity Development Implementing Entity Sector Component Financing CoExpected Loan Expected Loan Commitments Disbursement in Disbursement in and Budget Years 1 - 3 Years 4 - 5 Source Medium Term Investments Expected Financing Required in Longer Term after Year 5 to Year 15 Total Medium Term Financing Requirement (US$) Long Term Investments Development Punjab Local Academy Phase 1: Upgradation of PLGAL training Total Medium and Long Term Financing Requirement (US$) 2016 Q1 Q2 Q3 2017 Q4 Q1 Q2 Q3 2018 Q4 Q1 Q2 Q3 2019 Q4 Q1 Q2 Q3 2020 Q4 Q1 Q2 Q3 Q4 500.00 million GoPb 2,000,000 2,000,000 Phase 2: Satellite Campus of PLGAL in Lahore (As per masterplan of GoPb) Capacity development of elected Capacity Development of elected Technical Training - In house, on campus and 900,000 Management Development Program - In Orientation Programme - In house On the job training 4,000,000 4,000,000 1,000,000 1,900,000 400,000 800,000 2,000,000 3,200,000 200,000 400,000 1,000,000 1,600,000 50,000 100,000 250,000 400,000 50,000 100,000 250,000 400,000 150,000 150,000 Restructuring and strengthening of Punjab Local Government Academy, Lalamusa Sensitization, service based delivery Collaboration with local and international 100,000 Detailed Training Needs Assessment of local Development and operationalisation of Training Management Information System (TMIS) Training and Development Policy 100,000 150,000 100,000 250,000 500,000 150,000 150,000 150,000 450,000 80,000 20,000 100,000 50,000 50,000 100,000 50,000 50,000 100,000 Training and Development Strategy Institutional Support Job descriptions, person specifications and Information systems - HRMIS, FMIS (PMDFC), and RMIS Complaint management system Consumer and Asset Management survey Community mobilization and engagement ICDS studies Essential Equipment - Sialkot and Sahiwal Utility Establishment and Support fund - 250,000 250,000 150,000 150,000 100,000 250,000 250,000 Sialkot 4,000,000 Sahiwal 3,760,000 Central agency Development 100,000 250,000 500,000 100,000 Legend: GoPb=Government of Punjab, MFF=Multitranche financing facility, MSW=municipal solid waste, PPTA=project preparatory technical assistance, Q=quarter (three-month period), SWMC=Sialkot Waste Management Company, US$=United States dollar. Page 406 REG-8556 Final Report: Sialkot, Pakistan Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study CHAPTER VII Safeguards & Cross-Cutting Themes April 2016 This Consultant’s Report does not necessarily reflect the views of ADB or the CDIA or the Government concerned, and ADB, CDIA and the Government cannot be held liable for its contents. All the views expressed herein may not be incorporated into the proposed project’s design Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VII Safeguards & Cross-Cutting Themes Poverty, Gender, Social Development and Inclusion A. Project Benefits 1. The project will improve the living conditions of the local population (485,528 individuals) of Sialkot city by developing access to: potable water supplies, improved sewerage and solid waste systems, and better transport facilities. Eventually these benefits would be extended to the surrounding area of Sialkot. 2. All residents will also benefit indirectly as a result of: (i) reduced illicit waste dumping, (ii) reduced incidence of waste-related diseases and the resulting reduction in medical costs, and (iii) reduced pollution loads on air, water, lands and groundwater resources following improved SWM recycling, collection, transfer, treatment and disposal. 3. By improving the communities’ access to potable drinking water and improved sewage systems the incidences of water related disease, such as worm disease, malaria and hepatitis will be reduced. 4. In addition, the project will bolster the local economy by: increasing employment opportunities for locals, increasing the income of adjacent shops/business owners, and by boosting the value of adjacent land/structures. All major steps towards poverty alleviation. 5. In a statistical breakdown of the population, the project will benefit the entire municipal population (485,528 residents) including 42% of the population who are considered poor, 17% living below the poverty line, and other vulnerable groups including widows (1% of the population), persons with cognitive special needs (0.24%), persons with physically disabilities (0.14%), women headed households (0.39%), and orphans (1.88%). The project will also benefit those residing in the Katchi Abadis (9002 of the Municipal total of 485528) who do not possess land ownership rights. These details are shown in IPSA, reflected in Annexure-V. B. Land Acquisition and Resettlement Impact 6. In addition to the positive effects, the project is expected to have adverse effects on the local population in the form of Land Acquisition and Resettlement (LAR). The impact of LAR will result in physical and economic dislocation, causing the loss of residential income sources. These impacts will be addressed as per ADB’s Safeguard Policy Statement (2009), ADB’s Handbook on Poverty and Social Analysis and Country Safeguard System and will be monitored as per design monitoring framework, given in Annexure-IV. Page 409 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VII Safeguards & Cross-Cutting Themes 7. The project is comprised of three components; hence the LAR impacts are assessed on a component to component basis, as discussed below. Component 1: Solid Waste Management 8. The consultant assessed that the site of the proposed SWM treatment and disposal facility is yet to be formally confirmed by Government. However, when confirmed, it would have an impact on 60 acres of prime agriculture land owned by 11 farmers, 08 tube wells owned by 8 families, and 25 wood trees owned by 6 families. 9. In addition, the project facility would have larger impacts on the livelihood of displaced persons (DPs); especially 14% of the respondents who are entirely dependent on the affected lands to maintain their livelihood, and who have no other source of income. However, 87% of the DPs have multiple sources of income other than the farming, including businesses, jobs in private and government sectors. 10. The full extent of the project was not communicated to the public, especially how this facility will be developed and details of compensation provided. However, the views shared by the people after consultation are summarized below; People are reluctant to give up their land as agriculture is their main source of income; The government should instead consider non-agricultural land for the proposed project; They had apprehensions over the rate at which the Government will acquire the land; The government should match the market rate of the land; The prevailed market rate is on average Rs. 35, 00,000/acre; The affected DPs should be provided an alternate source of income prior to the acquisition of the land. The government should be the party to negotiate for the acquisition of the land. The surrounding population will also be disturbed by the bad smell from the solid waste site. Their life will be made miserable due to these externalities, so it is better that the government acquire the entire surrounding area so that they are free to move somewhere else. The government should shift the landfill site to a more remote area, away from larger population canters. The project is intended for the welfare of the people of the area, however neither the displaced persons nor those from the surrounding area are happy with the solid waste management practices. The affected people have been settled here for centuries so the project will cause greater social disturbances in addition to disrupting their sources of livelihood. The graves of their parents are here, so they do not want to leave them, however there is no way they can stay when the entire piece of land is acquired for the project. Land Acquisition, Resettlement and Rehabilitation Cost 11. Preliminary costs to acquire the land and to resettle the affected people was calculated based on the replacement cost of affected land and structures, as required by SPS SR2, Para 10. For this purpose, a preliminary market survey was carried out in order to reach the market based unit rate to be paid to DPs. However, the rates need to be confirmed during the feasibility and detailed design stage. Total resettlement cost worked out is Rs.211.22 million including 0.55 million for the restoration of livelihood. The breakup of the cost is reflected in Annexure-I. Page 410 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VII Safeguards & Cross-Cutting Themes Component 2: Water and Sanitation Site – I (i) 12. The proposed project affects 15 acres of agriculture land, 4 tube-wells and 2 farmhouses. The land is currently used for agriculture and owned by 8 families. The land’s initial purpose is agricultural, but it has more commercial value due to its proximity to Sialkot city. There are instances where the owners were given reasonable offers for the sale of land, but they were reluctant to sell as the value of their land is increasing over time. The tube-wells belong to 4 DPs and are used for irrigation. Moreover, the farmhouses are owned by 2 DPs where cattle are usually kept during the day. Five families rely solely on the income generated from this farm, while three households have alternate sources of income, such as managing businesses and working government jobs. Five families are residing adjacent to the affected land, referred to as Nai Abadi Gujjran Phulerwan. Although the full extent of the project was not communicated, especially how this facility will be developed, people shared their views after consultation, which are discussed below; People are not willing to give their land, and intend to keep them for commercial purposes; they have already refused to sell their land to various businessmen. There were apprehensions that the land rate (as per replacement cost basis) will not be provided to them, as the government always lowers the agreed upon rate. The prevailing market rate is Rs.8000000/acre and Government will not compensate them accordingly. If this were to happen, they will not have any options, as the government holds more power and can force its decision easily. The project will have negative impacts on the surrounding areas, as it is difficult to live with such a bad smell, therefore the project should be located away from population canters. They will lose their cattle as they are forced to relocate, losing valuable livestock investments. Site – 2 (ii) 13. The proposed project has an impact on 5 acres of agricultural land and 3 residential structures. The consultant observed that the land is currently used for agriculture and owned by 6 families. Apparently, it is agricultural land but has more commercial value due to its proximity to Sialkot city. There are the instances where the owners were selling the land on a commercial basis for the amount of Rs. 24 Million/acre. These displaced persons have multiple income sources, like businesses in the city, however they mainly rely on this piece of agricultural land, as growing vegetables helps them obtain a good profit season to season. Although the full extent of the project was not communicated, especially how this facility will be developed, people shared their views after consultation, which are discussed below; People are not happy to give up their land, as they intend to keep them for commercial purposes and to grow profitable crops, especially seasonal vegetables; They showed that the government always lowers the purchasing price, which is not acceptable to them; They were ready to go to court to hold onto their land; The project will have very undesirable effects on their livelihood due to the loss of commercial land and profitable crops; It was difficult to live which such a bad smell; eventually living in the surrounding areas will be miserable; The prevailing market rate is Rs.24000000/acre and the government will not compensate them accordingly; The government should choose a location for the project far away from population centers or reduce the size and limit it to Nallah Aik only, which is already near the disposal station. Page 411 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VII Safeguards & Cross-Cutting Themes Land Acquisition, Resettlement and Rehabilitation Cost 14. The cost of land acquisition and resettlement was worked out based on the replacement cost of affected land and structures as required by SPS SR2, Para 10. For this purpose, the market survey was carried out in order to reach the market based unit rate to be paid to DPs. However, the rates need to be confirmed during the feasibility and detailed design stage. Total resettlement cost worked out for site 1 is Rs.121 million including 0.4 million for the restoration of livelihood. Similarly, site 2 worked out to be Rs.122 million including 0.3 million for the livelihood rehabilitation cost. The detailed cost is reflected in Annexure-I. Component 3: Transport Infrastructures 15. The proposed project affects the livelihood of 53 families during the construction stage of the project. Land acquisition and resettlement is not required, as it only disrupts the commercial areas, affecting the businesses both sides of the proposed corridors. The displaced persons do not have alternate sources of income, entirely dependent on these businesses. Although the full extent of the project was not communicated, especially how this facility will be developed, people shared their views after consultation, which are discussed below; The general public is very happy with the proposed under-pass project. They held the view that the traffic failure is common, having adverse effects on local schools, especially Allama Iqbal Degree College for Girls. The under pass will result in the smooth flow of traffic in the area. There is a Nallah (drain) located close to the project area, and during construction on the underpass, the entire residential area will be cut off of the drainage system, so there will need to be alternative drainage options identified prior to the commencement of construction. The traffic will be badly affected during the project construction stage, so an alternate route must be given to avoid larger traffic failure. People were worried that their commercial structures will be affected during the project execution stage. In case their structures are damaged, they will need to be compensated. Encroachment by other businesses and mobile vendors will affect their livelihood during the construction stage. The project will not be completed on time. The project may lead to the loss of business, negatively affecting their livelihood. The movements of local residents, especially female students, will be hindered severely, so they should be provided with an alternate route The DPs should be provided an alternate source of income prior to commencement of civil work to account for the expected loss of income. Rehabilitation Cost 16. The rehabilitation cost was calculated based on the proposed impact on the local population including the vendors in light of ADB’s SPS (2009). Therefore, Rs. 2.6 million was worked out as a sufficient amount to maintain the livelihood of displaced persons. However, this needs to be reconfirmed once the design of the project is finalized. C. Mitigation Measures for Negative Impacts: 17. The mitigation measures are proposed based on the typology, extent and degree of impact on the project, based on the three afore-mentioned components. The mitigation measures are proposed to normalize the adverse impact of the project on the displaced persons. 18. Following actions are recommended to address and mitigate LAR impacts; Page 412 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VII Safeguards & Cross-Cutting Themes Explore all possible design alternatives and select the one that avoids LAR impacts, and if avoidance is not possible, minimizes the LAR impacts. Consult all types of affected persons, including squatters, encroachers and landless people and agree on compensation and resettlement options, which ensures livelihood restoration and shifting of temporary or fixed structures out of the corridor of impact (COI) and right of way (ROW). Establish a land acquisition and resettlement unit (LARU) within EA (project management unit and project implementation units), engage land acquisition staff, resettlement specialist, male and female social mobilizers to undertake consultation with DPs about the project benefits, impacts and mitigation measures including compensation and Restoration & Rehabilitation support. In the event that the negative impacts are unavoidable, prepare the land acquisition and resettlement plan which will discuss the consultation & disclosure, legal framework, eligibility & entitlement, compensation & rehabilitation plan and payment procedure, institutional arrangements, monitoring and reporting framework and time bound action plan. Undertake capacity building of the EA to cover all Land Acquisition and Resettlement (LAR) planning and implementation needs for the duration of the Project, both at Project Management Unit and at Project Implementation Unit (PIU) in the field. The impacts are not significant; therefore, the LARP of category “B” (as per involuntary resettlement policy) is required for component A (Solid Waste Management). The outline of Category B LARP is found in Annex-II. The impacts for component B (WATSAN) are significant, but the numbers of displaced persons are less than 200. Therefore, the LARP of category “B” (as per involuntary resettlement) is required in case the numbers of displaced persons are less than 200 or 25 families. Including both cases there are 13 families (8 for site 1 and 5 for site 2), so two separate category B LARPs will be prepared. The outline of Category B LARP is found in Annex-II. The impacts are significant on the life of the local people; therefore, the RP of category “B” (as per involuntary resettlement) is required, as there is no land acquisition involved for component C (Transport Infrastructure). The outline of Category B LARP is found in Annex-II. Meaningful consultations should be conducted with all DPs throughout the project cycle; The interest of vulnerable groups including the woman headed households should be fully incorporated in the project; DPs should be provided assistance in the form of relocation compensation, livelihood disturbance compensation and vulnerability allowance in case their income is falling below the OPL (official Poverty Line); A detailed socio-economic and impact assessment survey is required at feasibility level to assess the extent of effects on the displaced persons. Environment and Climate Change D. Introduction 19. The objective of this final report under the PFS is to carry out environmental screening and climate change resilience appraisal of proposed road and transport, water, wastewater, and solid waste management sub-projects for Sialkot city. The CDIA “social and environmental assessment” guidelines 123 suggest preliminary assessment of projects that cover potential environmental and health impacts, and the degree to which proposed projects make a positive contribution to environmental quality. Resultantly, this report highlights main risks and proposed mitigation measures using ADB rapid environmental assessment (REA) checklists. The 123 CDIA Pre-Feasibility Studies User Manual for Cities and National Partner Organizations. October 2012; and, Pre-Feasibility Study Guidelines. February 2015 Page 413 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VII Safeguards & Cross-Cutting Themes assessment also covers impacts of and responses to climate change related weather events, and the extent to which proposed projects incorporate adaptation and mitigation measures (wherever applicable) under a ‘preliminary climate change resilience appraisal’. E. The Project 20. The Tehsil Municipal Administrations (TMA) of Sialkot city, and the Government of Punjab, requested CDIA to provide technical assistance to help with the preparation of a Medium Term Investment Plan (MTIIP) and to carry out pre-feasibility work on selected priority urban sector projects. The objective of the PFS was, thus, to assist the Government of Punjab (GoPb) to prepare an integrated, climate resilient, urban environmental infrastructure investment program for the city. 21. The resulting investment program is expected to enable Sialkot to better manage disruption from weather and climate-change related hazards whilst simultaneously catering to the basic service needs of its residents. Adopting a highly participatory development process and incorporating the sectors of water supply, wastewater, solid waste management (SWM) and urban transport, the PFS has formulated a high-priority, medium-term investment program and subsequent investment package for the city for further feasibility assessment. The conduct of this PFS closely followed the protocol and guidelines established by CDIA, emphasizing pro-poor development, environmental sustainability, climate change adaptation and good governance. 22. Furthermore, the PFS builds upon the work carried out under the Integrated City Development Strategy (ICDS) study. The ICDS lays out an umbrella framework for urban planning and development, establishes a set of principles and planning concepts that, when adopted, will enable Sialkot to grow in a manner that is inclusive, climate resilient, competitive, and enhances livability. The ICDS also dovetails into existing Government of Punjab plans to introduce effective and futuristic planning framework for its secondary cities. Hence, its adoption will ensure that the investments in the water and sanitation (WATSAN), SWM, and Roads and Transport sectors’, and associated institutional capacity building, and social and environmental safeguards proposed under the PFS, contribute towards its vision rather than proves to be disconnected interventions. With particular reference to environmental protection, moving forward, the ICDS will need to codify Strategic Environmental Assessment (SEA) approaches and measures in planning methodologies and mechanisms that are adopted by city administrations. F. Policy, Legal, and Institutional Framework, for Environmental Protection Policy Framework 23. The paramount document for environmental legislation and policy is the Constitution of Islamic Republic of Pakistan 1973. It safeguards the fundamental rights as to life and health of a citizen. Since devolution under the 18th constitutional amendment, the subject of environment has been devolved to the Provinces. (i) National Environmental Policy 24. Government of Pakistan launched its National Environmental Policy (NEP), in March 2005, which provides an overarching framework for addressing environmental issues. Section 5 of the policy commits for integrating environment into development planning as instrument for achieving the objectives of NEP. It further states in clause (b) of Subsection 5.1 that, Environmental Impact Assessment (EIA) related provisions of Environmental Protection Act of 1997 will be diligently enforced for all development projects. It also provides broad guidelines to Page 414 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VII Safeguards & Cross-Cutting Themes the Federal Government, Provincial Governments, Federally Administrative Territories and Local Governments to address their environmental concerns and to ensure effective management of their environmental resources. (ii) National Climate Change Policy 25. The National Climate Change Policy provides a framework for addressing issues that Pakistan faces or will likely face in future due to changing climate. In view of the Country’s high vulnerability to the adverse impacts of climate change, in particular extreme events, the policy focuses on adaptation efforts. Vulnerabilities of various sectors have been highlighted and adaptation measures spelled out. These include policy measures to address issues in sectors such as water, agriculture, forestry, coastal areas, biodiversity and other fragile or threatened ecosystems. Even though Pakistan’s contribution to global greenhouse gas (GHG) emissions is extremely small, mitigation measures have nonetheless been incorporated for energy, forestry, agriculture, and livestock sectors. Appropriate measures related to disaster preparedness, capacity building, institutional strengthening; technology transfer; introduction of the climate change in higher education curricula; ensuring environmental compliance through Initial Environmental Examinations (IEE) and EIA in the development process; addressing the issue of deforestation and illegal trade in timber; promoting Clean Development Mechanisms (CDM); and raising Pakistan’s stance regarding climate change at various international forums, have also been incorporated in the policy. The policy, therefore, provides a framework for subsequent development of Action Plans for adaptation and mitigation initiatives. This policy is a meant to be a ‘living’ document that can and should be reviewed and updated as needed. (iii) Other National Policies 26. The major national policies of Pakistan related to the environment, and specifically, subsectors under consideration as part of this PFS study are listed in Table VII-1. Table VII-1: Environment Related National Policies # Name Year 1 National Water Policy (Draft) 2002 2 National policy for Development and Empowerment of Women 2002 3 National Resettlement Policy (Draft) 2002 4 National Environment Policy 2005 5 National Sanitation Policy 2006 6 National Drinking Water Policy (Draft) 2007 Source: Pakistan Environmental Protection Agency Laws and Legislations Relevant to Environmental Protection and Proposed Project Interventions 27. Government of Pakistan has promulgated laws/ acts, regulations and standards for protection, conservation, rehabilitation and improvement of the environment. In addition to Laws and Acts, procedures governing development projects have also been developed for EIA. Major Laws and legislations relevant to environment in Pakistan and for proposed projects are outlined in Table VII-2. Included under Annex 1 are Federal and Provincial laws that might be applicable to proposed projects. Page 415 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Table VII-2: Chapter VII Safeguards & Cross-Cutting Themes Laws and Legislations Relevant to Environment and Proposed Projects Purpose Sector Legislation Environmental Protection The Pakistan Penal Code (1880) Pakistan Environmental Protection Agency Review of IEE and EIA Regulations (2000) Punjab Environmental Protection Act, 2012 Land Use and Land Acquisition Land Acquisition Act, 1894 The Punjab Development of Damaged Areas Act, 1952 The Punjab Soil Reclamation Act, 1952 The Punjab Development of Cities Act, 1976 Water Quality and Wastewater, and Water Resources The Pakistan Penal Code, 1860 The Canal and Drainage Act, 1873 The Factories Act, 1934 On-Farm Water Management and Water User's Associations Ordinance, 1981 Air Quality The Pakistan Penal Code, 1860 The Factories Act, 1934 The Motor Vehicles Ordinance, 1965 and Rules, 1969 The Punjab Local Government Act 2013 Toxic and Hazardous Substances The Pakistan Penal Code, 1860 The Explosives Act, 1884 The Factories Act, 1934 The Agricultural Pesticides Ordinance, 1971 and Rules, 1973 Solid Wastes The Factories Act, 1934 The Punjab Local Government Act 2013 Punjab Environmental Protection Act, 1997 Transport Development The Provincial Motor Vehicles Rules, 1969 The Motor Vehicles Act, 1939 The Fatal Accidents Act, 1855 The National Highway Safety Ordinance, 2000 Environmental Standards 28. The Pakistan Environmental Protection Council first approved these standards in 1993. These were later revised in 1995 and 2000 as National Environment Quality Standards (NEQS). Subject to the provisions of the Pakistan Environmental Protection Act, 1997 and the rules and regulations made there under, no person shall discharge or emit or allow the discharge or emission of any effluent or waste or air pollutant or noise in an amount, concentration or level which is in excess of the NEQS or, where applicable, the established standards. The NEQS specify the following standards: 28.1. Maximum allowable concentration of pollutants in municipal and liquid industrial effluents discharged into inland waters, sewage treatment facilities, and the sea (three separate sets of numbers). 28.2. Maximum allowable concentration of pollutants (16 parameters) in gaseous emissions from industrial sources. 28.3. Maximum allowable concentration of pollutants (2 parameters) in gaseous exhaust and noise emission from vehicles. Page 416 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VII Safeguards & Cross-Cutting Themes EIA Regulations 29. The GOP regulations, Section 11 and 12 of the Punjab Environmental Protection Act (PEPA) dealing with discharge and emissions, and the Pakistan Environmental Protection Agency Review of IEE and EIA Regulations (2000), which categorize development projects according to costs and features such as environmental sensitivity (Clause 1, Schedule II, Annex 3) or other factors deemed important (Clause J, Schedule II, Annex 3). 30. The proponents of projects that have reasonably foreseeable impacts are required to submit an IEE for their respective projects (Schedule 1, See Annex 2). Projects that can have significantly adverse environmental impact (Schedule 2, See Annex 3) are required to submit an EIA to the respective provincial environmental protection agency. (i) Approval of IEE/ EIA 31. The Punjab Environmental Protection Department (EPD) must communicate its approval or otherwise within four months from the date the IEE or EIA is first filed. If the submission is complete and complies with procedure, but no response is given, then the IEE or EIA shall be deemed approved. The EPD can, at its discretion, extend the four months period if justified due to the nature of the project. (ii) Environmental Monitoring and Audit 32. The project proponent will be responsible for ensuring implementation of those environmental mitigation measures that are recommended in the IEE or EIA. The corresponding Environmental Management Plan (EMP) should be prepared during the planning phase of the respective IEE/ EIA. The EMP should include specific mitigation measures, environmental monitoring requirements, institutional arrangements and its corresponding budget. (iii) Development of EMP 33. The EMP is a crucial document that should be prepared during the planning phase. After its approval by the EPD, the EMP is to be taken into consideration when defining the contractual obligation to be imposed on the contractor. The implementation of the EMP while performing the corresponding construction works is the responsibility of the contractor. The contractor is responsible for environmental monitoring and reporting activities. The project proponent must ensure that the performance of the contractor is in accordance with EMP. The contractor should submit annually a report on EMP implementation (See Section 7 for indicative budget for EMP implementation and monitoring). ADB’s Environmental Impact Assessment Procedures and Guidelines 34. All the development projects funded by ADB have to adhere to stipulated guidelines for Environmental Impact Assessment, including potential climate change impact. ADB’s environmental assessment process starts as soon as potential projects for ADB financing are identified, and covers all project components whether financed by ADB, co-financiers, or the Government. All loans and investments are subject to classification for the purposes of determining environmental assessment requirements. Environment categories are to be determined using Rapid Environmental Assessment checklists. These checklists consist of a set of questions relating to (i) the sensitivity and vulnerability of environmental resources in project area, and (ii) the potential for the project to cause significant adverse environmental impacts. 35. The determination of the environment category is to be based on the most environmentally sensitive component of the project. This means that if one part of the project carries potential for significant adverse environmental impacts, then the project is to be classified as Category A, regardless of the potential environmental impact of other aspects of the project. Similarly, if the most sensitive component is classified B, then the project is to be classified B. Page 417 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Chapter VII Safeguards & Cross-Cutting Themes Only those aspects of the project with potential for significant adverse environmental impacts need to be assessed in detail (See Table VII-3 for details) 36. Projects are tentatively assigned a category during an initial screening of anticipated potential environmental impacts on the basis of a concept document. However, categorization is an ongoing process, and the environment category can be changed at any time with the approval of the chief compliance officer as more detailed information becomes available and project processing proceeds. This policy aids the Bank in screening projects to identify potential impacts early in the project cycle and categorize projects according to the level of environmental impacts. The categories trigger varying requirements regarding pre-project studies, participation, and information disclosure. 37. The borrower is required to conduct assessment(s) and avoid or minimize the identified impacts of the project and also to examine the project alternatives. Also, the borrower is required to assess not only impacts on immediate project area, but project's "area of influence" (e.g., access roads, power lines, pipelines) as well as unplanned developments (e.g., spontaneous settlements, flooding) induced by the project. Table VII- 3: Category A Category B Category C Category F ADB Environmental Safeguards Categories A proposed project is likely to have significant adverse environmental impacts that are irreversible, diverse, or unprecedented. These impacts may affect an area larger than the sites or facilities subject to physical works. An EIA, including an EMP, is required. The proposed project’s potential adverse environmental impacts are sitespecific, few if any of them are irreversible, and in most cases mitigation measures can be designed more readily than for category A projects. An IEE, including an EMP, is required. A proposed project is likely to have minimal or no adverse environmental impacts. An EIA or IEE is not required, although environmental implications need to be reviewed. A proposed project involves the investment of ADB funds to or through a financial intermediary. The financial intermediary must apply and maintain an environmental and social management system, unless all of the financial intermediary's business activities have minimal or no environmental impacts or risks. Source: ADB Website, http://www.adb.org/site/safeguards/safeguard-categories G. Environmental Categorization of Proposed Projects 38. The first batch of proposed investments covers projects in road and transport infrastructure, water supply, sewage and drainage, sewage treatment, and SWM. Projects have been categorized based on preliminary assessment of anticipated environmental impacts using ADB’s REA checklist and overall categorization criteria (see Table VII-3); and on the basis of project cost and/or size criteria in line with Government of Punjab IEE and EIA requirements (see sections “D”, “F” and “G” under Annex 2 and Annex 3). Given below in Table VII-4 is an initial environmental categorization of proposed projects. Page 418 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program and Pre-Feasibility Study of Sialkot, Pakistan Table VII- 4: Sector A. Transport B. Water Proposed Projects and ADB and Government of Punjab Environmental Protection Department Categorization City/Projects ADB Project Category GoPB Environment Protection Requirement 1. Bus Route, Improvement/ Upgradation (est. route length: 33km) C Not scheduled 2. General Bus Stand, Improvement/Up-gradation (est. area of 6.5 hectares) C Not scheduled 3. Traffic Signals, Intersections Upgradation with signage C Not scheduled 4. Signage on Roads and Lane Marking C Not scheduled 5. Road-side Parking Up-gradation (Existing) C Not scheduled 6. Under-pass (At, Khadim Ali Rd.) B IEE/EIA 7. Under-pass: Approach Roads section-Upgrade (Khadim Ali Rd. – Mujahid Rd.) C Not scheduled 1. Rehabilitation of tubewells, overhead reservoirs and water distribution pipelines B IEE/EIA 2. Provision of new water supply infrastructure B IEE/EIA 3. Supervisory Control and Data Acquisition (SCADA), bulk metering and distribution network improvement C. Wastewater D. Solid Waste Management H. Chapter VII Safeguards & Cross-Cutting Themes Not scheduled C 1. Rehabilitation of sewerage and drainage network and disposal stations B IEE/EIA 2. Construction of trunk sewers and sewerage system extensions B IEE/EIA 3. Construction of sewage treatment plants B IEE/EIA 1. MSW collection and transfer system C IEE/EIA 2. MSW disposal facilities C IEE/EIA 3. Dumpsite remediation program C Not scheduled 4. Sector, support programs C Not scheduled Environmental Risk Assessment and Climate Change Resilience Appraisal 39. This section will detail environmental risk assessment of proposed projects in the roads and transport, water, wastewater and drainage, and solid waste management sectors that fall under category A or B using the ADB REA Checklist. Also presented is a preliminary climate change resilience appraisal of sub-projects most likely to be affected by climate change related events. Page 419 Medium Term Integrated Climate Resilient Urban Infrastructure Investment Program an