(consolidated) Open
Transcription
(consolidated) Open
Bankia, S.A. and subsidiaries forming the Bankia Group __________________ Consolidated financial statements for the year ended 31 December 2015 Translation of consolidated financial statements originally issued in Spanish and prepared in accordance with the regulatory financial reporting framework applicable to the Group (see Notes 1.3 and 50). In the event of a discrepancy, the Spanish-language version prevails CONTENTS PAGE CONSOLIDATED FINANCIAL STATEMENTS Consolidated balance sheet ................................................................................................................................................. 1 Consolidated income statement ........................................................................................................................................... 2 Consolidated statement of recognised income and expense ............................................................................................... 3 Consolidated statement of changes in total equity ............................................................................................................... 4 Consolidated statement of cash flows .................................................................................................................................. 6 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (1) Description of the Group, beginnings of the incorporation of Bankia, reporting framework applied to draw up the consolidated financial statements and other information ....................................................................................................... 7 (2) Accounting policies and measurement bases .......................................................................................................................22 (3) Risk management .................................................................................................................................................................60 (4) Capital management .............................................................................................................................................................82 (5) Earnings per share and dividend policy ................................................................................................................................86 (6) Remuneration of Board members and senior executives ......................................................................................................86 (7) Proposed appropriation of profit of Bankia, S.A. ...................................................................................................................90 (8) Cash and balances with central banks ..................................................................................................................................90 (9) Financial assets and liabilities held for trading ......................................................................................................................91 (10) Other financial assets at fair value through profit or loss .....................................................................................................93 (11) Available-for-sale financial assets .......................................................................................................................................93 (12) Loans and receivables ........................................................................................................................................................95 (13) Held-to-maturity investments ............................................................................................................................................102 (14) Hedging derivatives (debtors and creditors) ......................................................................................................................104 (15) Non-current assets held for sale and Liabilities associated with non-current assets held for sale ....................................106 (16) Investments .......................................................................................................................................................................112 (17) Tangible assets .................................................................................................................................................................113 (18) Intangible assets ...............................................................................................................................................................115 (19) Other assets ......................................................................................................................................................................117 (20) Financial liabilities at amortised cost .................................................................................................................................118 (21) Liabilities under insurance contracts .................................................................................................................................121 (22) Provisions .........................................................................................................................................................................121 (23) Other liabilities...................................................................................................................................................................126 (24) Non-controlling interests ...................................................................................................................................................126 (25) Valuation adjustments .......................................................................................................................................................129 (26) Equity - Share capital and share premium, treasury share transactions, reserves and other information .........................130 (27) Fair value ..........................................................................................................................................................................133 (28) Tax matters .......................................................................................................................................................................144 (29) Other significant disclosures .............................................................................................................................................152 (30) Contribution to consolidated profit or loss by company .....................................................................................................156 (31) Interest and similar income ...............................................................................................................................................156 (32) Interest expense and similar charges ................................................................................................................................157 (33) Return on equity instruments ............................................................................................................................................157 (34) Share of profit/loss of entities accounted for using the equity method ..............................................................................157 (35) Fee and commission income ............................................................................................................................................158 (36) Fee and commission expense ..........................................................................................................................................158 (37) Gains and losses on financial assets and liabilities (net) ..................................................................................................158 (38) Exchange differences (net) ...............................................................................................................................................159 (39) Other operating income .....................................................................................................................................................159 (40) Other operating expenses .................................................................................................................................................159 (41) Administrative expenses – Staff costs...............................................................................................................................159 (42) Administrative expenses - Other general administrative expenses ...................................................................................168 (43) Amortisation ......................................................................................................................................................................169 (44) Provisions (net) .................................................................................................................................................................169 (45) Impairment losses on financial assets (net) ......................................................................................................................169 (46) Impairment losses on other assets (net) ...........................................................................................................................169 (47) Gains/(losses) on disposal of financial assets not classified as non-current assets held for sale .....................................170 (48) Gains (losses) on non-current assets held for sale not classified as discontinued operations ..........................................170 (49) Related parties ..................................................................................................................................................................171 (50) Explanation added for translation to English .....................................................................................................................174 APPENDICES Appendix I - Separate financial statements ..............................................................................................................................175 Appendix II - Subsidiaries .........................................................................................................................................................181 Appendix III - Jointly-controlled entities ....................................................................................................................................183 Appendix IV - Jointly-controlled entities and associates classified under Non-current assets held for sale..............................184 Appendix V – Marketable Debt Securities ................................................................................................................................186 Appendix VI – Marketable debt securities and subordinated liabilities issued ..........................................................................187 Appendix VII – Movement in issues..........................................................................................................................................190 Appendix VIII – Information on the mortgage market ...............................................................................................................193 Appendix IX - Exposure to property and construction risk (transactions in Spain) ...................................................................200 Appendix X – Refinancing and restructuring operations and other requirements of Bank of Spain Circular 6/2012 ................205 Appendix XI - Detail of agents and disclosures required by Article 22 of Royal Decree 1245/1995 of 14 July .........................217 Appendix XII – Annual banking report ......................................................................................................................................220 Appendix XIII – Other information ............................................................................................................................................222 Translation of consolidated financial statements originally issued in Spanish and prepared in accordance with the regulatory financial reporting framework applicable to the Group (see Notes 1.3 and 50). In the event of a discrepancy. the Spanish-language version prevails. BANKIA, S.A. AND SUBSIDIARIES FORMING THE BANKIA GROUP Consolidated balance sheets at 31 December 2015 and 2014 (Thousands of euros) ASSETS 31/12/2015 31/12/2014 (*) LIABILITIES AND EQUITY 2,978,920 2,926,782 1. Cash and balances with central banks (Note 8) LIABILITIES 2. Financial assets held for trading (Note 9) 2.1. Loans and advances to credit institutions 2.2. Loans and advances to customers 2.3. Debt securities 2.4. Equity instruments 2.5. Trading derivatives Memorandum item: loaned or advanced as collateral 12,202,084 53,705 72,486 12,075,893 50,834 18,605,873 83,819 73,796 18,448,258 78,840 - - 4. Available-for-sale financial assets (Note 11) 4.1. Debt securities 4.2. Equity instruments Memorandum item: loaned or advanced as collateral 31,088,891 31,088,891 13,412,720 34,771,723 34,771,723 11,232,480 5. Loans and receivables (Note 12) 5.1. Loans and advances to credit institutions 5.2. Loans and advances to customers 5.3. Debt securities Memorandum item: loaned or advanced as collateral 117,775,812 6,443,436 110,569,911 762,465 82,443,791 125,227,223 10,967,462 112,691,243 1,568,518 95,415,710 23,700,899 8,505,548 26,661,330 6,332,965 3. Other financial assets at fair value through profit or loss (Note 10) 3.1. Loans and advances to credit institutions 3.2. Loans and advances to customers 3.3. Debt securities 3.4. Equity instruments Memorandum item: loaned or advanced as collateral 6. Held-to-maturity investments (Note 13) Memorandum item: loaned or advanced as collateral 7. Changes in the fair value of hedged items in portfolio hedges of interest rate risk - - 8. Hedging derivatives (Note 14) 4,073,473 5,538,715 9. Non-current assets held for sale (Note 15) 2,961,842 7,563,143 10. Investments (Note 16) 10.1. Associates 10.2. Jointly-controlled entities 285,124 285,124 - 297,992 297,992 - 11. Insurance contracts linked to pensions (Note 41.2) 358,628 384,132 12. Reinsurance assets 13. Tangible assets (Note 17) 13.1. Property. plant and equipment 13.1.1. For own use 13.1.2. Leased out under an operating lease 13.2. Investment property Memorandum item: acquired under a finance lease 14. Intangible assets (Note 18) 14.1 Goodwill 14.2 Other intangible assets 15. Tax assets 15.1 Current 15.2 Deferred (Note 28) 16. Other assets (Note 19) 16.1 Inventories 16.2 Other TOTAL ASSETS - - 2,057,970 1,425,973 1,425,973 631,997 - 1,861,792 1,277,202 1,277,202 584,590 - 203,085 98,162 104,923 196,582 102,162 94,420 8,356,295 273,966 8,082,329 8,547,543 195,722 8,351,821 926,610 36,085 890,525 206,969,633 1,065,773 115,597 950,176 233,648,603 1. Financial liabilities held for trading (Note 9) 1.1. Deposits from central banks 1.2. Deposits from credit institutions 1.3. Customer deposits 1.4. Marketable debt securities 1.5. Trading derivatives 1.6. Short positions 1.7. Other financial liabilities 2. Other financial liabilities at fair value through profit or loss 2.1. Deposits from central banks 2.2. Deposits from credit institutions 2.3. Customer deposits 2.4. Marketable debt securities 2.5. Subordinated liabilities 2.6. Other financial liabilities 3. Financial liabilities at amortised cost (Note 20) 3.1. Deposits from central banks 3.2. Deposits from credit institutions 3.3. Customer deposits 3.4. Marketable debt securities 3.5. Subordinated liabilities 3.6. Other financial liabilities 4. Changes in the fair value of hedged items in portfolio hedges of interest rate risk 5. Hedging derivatives (Note 14) 6. Liabilities associated with non-current assets held for sale (Note 15) 7. Liabilities under insurance contracts (Note 21) 8. Provisions (Note 22) 8.1. Provisions for pensions and similar obligations 8.2. Provisions for taxes and legal contingencies 8.3. Provisions for contingent liabilities and commitments 8.4. Other provisions 9. Tax liabilities 9.1. Current 9.2. Deferred (Note 28) 10. Other liabilities (Note 23) TOTAL LIABILITIES EQUITY 1. Own funds (Note 26) 1.1. Capital 1.1.1 Issued 1.1.2 Less: Uncalled capital 1.2. Share premium 1.3. Reserves 1.3.1 Accumulated reserves (losses) 1.3.2 Reserves (losses) of entities accounted for using the equity method 1.4. Other equity instruments 1.5. Less: treasury shares 1.6. Profit/(loss) for the year attributable to the parent 1.7. Less: dividends and remuneration 2. Valuation adjustments (Note 25) 2.1. Available-for-sale financial assets 2.2. Cash flow hedges 2.3. Hedges of net investments in foreign operations 2.4. Exchange differences 2.5. Non-current assets held for sale 2.6. Entities accounted for using the equity method 2.7. Other valuation adjustments 3. Non-controlling interests (Note 24) 3.1. Valuation adjustments 3.2. Other TOTAL EQUITY TOTAL LIABILITIES AND EQUITY MEMORANDUM ITEM 1. Contingent exposures (Note 29.2) 2.Contingent commitments (Note 29.3) 31/12/2015 31/12/2014 (*) 12,407,705 12,394,174 13,531 176,276,080 19,474,064 23,228,124 108,701,831 22,880,901 1,045,906 945,254 977,688 1,741 2,898,322 364,368 1,911,372 386,498 236,084 881,061 274 880,787 831,029 18,123,820 18,066,227 57,593 193,081,682 36,500,033 23,965,069 106,806,698 23,349,950 1,043,356 1,416,576 2,489,930 3,604,145 1,705,687 391,308 456,643 450,127 407,609 1,179,453 20,767 1,158,686 930,552 194,273,626 221,115,269 11,933,687 9,213,863 9,213,863 1,726,334 2,199,863 (473,529) (46,473) 1,039,963 695,875 601,961 2,026 11 3,676 57,940 30,261 66,445 1,978 64,467 12,696,007 206,969,633 23.701.438 6,984,778 16,716,660 11,331,029 11,517,329 11,517,329 4,054,700 (4,920,495) (4,040,773) (879,722) (67,625) 747,120 1,215,727 1,085,401 (9,403) (7,243) 3,410 57,231 59,649 26,682 (13,422) 634 (14,056) 12,533,334 233,648,603 22,518,009 7,270,745 15,247,264 The accompanying Notes 1 to 50 and Appendices I to XIII are an integral part of the consolidated balance sheet at 31 December 2015. (*) Presented solely and exclusively for comparison purpose. 1 Translation of consolidated financial statements originally issued in Spanish and prepared in accordance with the regulatory financial reporting framework applicable to the Group (see Notes 1.3 and 50). In the event of a discrepancy, the Spanish-language version prevails BANKIA, S.A. AND SUBSIDIARIES FORMING THE BANKIA GROUP Consolidated income statement for the years ended 31 December 2015 and 2014 (Thousands of euros) 2015 2014 (*) 1. Interest and similar income (Note 31) 3,676,973 4,687,160 2. Interest expense and similar charges (Note 32) (1,759,780) 3. Remuneration of capital having the nature of a financial liability (936,792) - A. NET INTEREST INCOME 2,740,181 2,927,380 4. Return on equity instruments (Note 33) - 5,524 4,955 31,872 1,020,607 32,297 1,035,665 (82,866) 281,133 (88,154) 217,640 8.1. Held for trading (36,014) (49,476) 8.2. Other financial instruments at fair value through profit or loss 410,885 244,647 (93,738) 30,134 22,469 7,774 76,739 225,920 - 14,955 3,173 73,566 34,990 175,975 (297,141) (354,665) - (18,654) (1,225) (295,916) (24,153) (311,858) 5. Share of profit/(loss) of companies accounted for using the equity method (Note 34) 6. Fees and commission income (Note 35) 7. Fees and commission expenses (Note 36) 8. Gains and losses on financial assets and liabilities (net) (Note 37) 8.3. Financial instruments not measured at fair value through profit or loss 8.4. Other 9. Exchange differences (net) (Note 38) 10. Other operating income (Note 39) 10.1. Income from insurance and reinsurance contracts issued 10.2. Sales and income from the rendering of non-financial services 10.3. Other operating income 11. Other operating expenses (Note 40) 11.1. Expenses of insurance and reinsurance contracts 11.2. Change in inventories 11.3. Other operating expenses B. GROSS INCOME 12. Administrative expenses 12.1. Staff costs (Note 41) 12.2. Other general administrative expenses (Note 42) 13. Depreciation and amortisation charge (Note 43) 14. Provisions (net) (Note 44) 15. Impairment losses on financial assets (net) (Note 45) 15.1. Loans and receivables 15.2. Other financial instruments not measured at fair value through profit or loss C. NET OPERATING INCOME/(EXPENSE) 16. Impairment losses on other assets (net) (Note 46) 16.1. Goodwill and other intangible assets 16.2. Other assets 17. Gains/(losses) on disposal of assets not classified as non-current assets held for sale (Note 47) 18. Negative goodwill on business combinations 19. Gains/(losses) on non-current assets held for sale not classified as discontinued operations (Note 48) D. PROFIT/(LOSS) BEFORE TAX 20. Income tax. (Note 28.3) 21. Mandatory transfer to welfare funds E. PROFIT/(LOSS) FOR THE YEAR FROM CONTINUING OPERATIONS 22. Profit/(loss) from discontinued operations (net) F. CONSOLIDATED PROFIT/(LOSS) FOR THE YEAR F.1) Attributable to the parent F.2) Attributable to non-controlling interests - 3,806,183 4,008,812 (1,511,133) (1,585,970) (970,507) (987,320) (598,650) (156,254) (208,470) (540,626) (146,796) (152,202) (582,745) (949,935) (626,378) 43,633 (973,178) 1,413,307 1,108,183 28,136 (6,198) (3,998) 32,134 36,936 (5,965) (6,996) 23,243 (233) - - (26,394) (182,857) 1,451,985 912,132 (391,413) (226,172) - - 1,060,572 685,960 - 85,328 1,060,572 771,288 1,039,963 747,120 20,609 24,168 0.09 0.09 0.07 0.07 0.09 0.09 0.06 0.06 Earnings per share (Note 5) For continuing and discontinued operations Basic earnings/(loss) per share (euros) Basic earnings/(loss) per share (euros) For continuing operations Basic earnings/(loss) per share (euros) Basic earnings/(loss) per share (euros) (*) Presented solely and exclusively for comparison purposes. The accompanying Notes 1 to 50 and Appendices I to XIII are an integral part of the consolidated income statement for the year ended 31 December 2015. 2 Translation of consolidated financial statements originally issued in Spanish and prepared in accordance with the regulatory financial reporting framework applicable to the Group (see Notes 1.3 and 50). In the event of a discrepancy, the Spanish-language version prevails. BANKIA, S.A. AND SUBSIDIARIES FORMING THE BANKIA GROUP Consolidated statement of recognised income and expense for the years ended 31 December 2015 and 2014 (Thousands of euros) 2015 A) CONSOLIDATED PROFIT/(LOSS) FOR THE YEAR 1,060,572 771,288 B) OTHER RECOGNISED INCOME AND EXPENSE (518,508) 475,285 3,579 19,784 B.1) Items not to be reclassified to profit or loss 1. Actuarial gains/(losses) on defined-benefit pension plans 2014 (*) 5,113 28,263 2. Non-current assets held for sale - - 3. Companies accounted for using the equity method - - 4. Income tax on items not to be reclassified to profit or loss (1,534) (8,479) (522,087) 455,501 1. Available-for-sale financial assets (690,629) 543,206 1.1. Revaluation gains/(losses) (314,879) 771,687 1.2. Amounts transferred to income statement (375,750) (228,481) B.2) Items eligible to be reclassified to profit or loss 1.3. Other reclassifications 2. Cash flow hedges 2.1. Revaluation gains/(losses) - - 16,327 12,453 16,327 12,453 2.2. Amounts transferred to income statement - - 2.3. Amounts transferred to initial carrying amount of hedged items - - 2.4. Other reclassifications 3. Hedges of net investments in foreign operations 3.1. Revaluation gains/(losses) - - 10,347 (45,803) 10,347 (45,803) 3.2. Amounts transferred to income statement - - 3.3. Other reclassifications - - (3,399) 5,384 (3,399) 5,384 4.2. Amounts transferred to income statement - - 4.3. Other reclassifications - - (52,290) 30,077 4. Exchange differences 4.1. Revaluation gains/(losses) 5. Non-current assets held for sale 5.1. Revaluation gains/(losses) (52,290) 30,077 5.2. Amounts transferred to income statement - - 5.3. Other reclassifications - - 6. Actuarial gains/(losses) on pension plans 7. Entities accounted for using the equity method 7.1. Revaluation gains/(losses) - - (1,709) 48,426 (1,709) 48,426 7.2. Amounts transferred to income statement - - 7.3. Other reclassifications - - 8. Other recognised income and expense - - 9. Income tax on items eligible to be reclassified to profit or loss 199,266 (138,242) C) TOTAL RECOGNISED INCOME AND EXPENSE (A+B) 542,064 1,246,573 520,111 1,221,075 21,953 25,498 C 1) Attributable to the parent C 2) Attributable to non-controlling interests (*) Presented solely and exclusively for comparison purposes. The accompanying Notes 1 to 50 and Appendices I to XIII are an integral part of the consolidated statement of recognised income and expense for the year ended 31 December 2015. 3 Translation of consolidated financial statements originally issued in Spanish and prepared in accordance with the regulatory financial reporting framework applicable to the Group (see Notes 1,3 and 50), In the event of a discrepancy, the Spanish-language version prevails, BANKIA, S,A. AND SUBSIDIARIES FORMING THE BANKIA GROUP Consolidated statement of changes in total equity for the year ended 31 December 2015 (Thousands of euros) EQUITY ATTRIBUTABLE TO THE PARENT OWN FUNDS RESERVES Reserves (losses) of entities accounted for using the equity method Other equity instruments Less: treasury shares Profit/(loss) for the year attributable to the parent Less: Dividends and remuneration Share premium Accumulated reserves (losses) 11,517,329 4,054,700 (4,040,773) (879,722) - (67,625) 747,120 - 11,331,029 1,215,727 12,546,756 (13,422) 12,533,334 1.1 Adjustments due to accounting policy change - - - - - - - - - - - - - 1.2 Error adjustments - - - - - - - - - - - - - 11,517,329 4,054,700 (4,040,773) (879,722) - (67,625) 747,120 - 11,331,029 1,215,727 12,546,756 (13,422) 12,533,334 - - - - - - 1,039,963 - 1,039,963 (519,852) 520,111 21,953 542,064 (2,303,466) (4,054,700) 6,240,636 406,193 - 21,152 (747,120) - (437,305) - (437,305) 57,914 (379,391) - - - - - - - - - - - - - (2,303,466) (4,054,700) 6,358,166 - - - - - - - - - - 4.3 Conversion of financial liabilities into equity - - - - - - - - - - - - - 4.4 Increase in other equity instruments - - - - - - - - - - - - - 4.5 Reclassification of financial liabilities to other equity instruments - - - - - - - - - - - - - 4.6 Reclassification of other equity instruments to financial liabilities - - - - - - - - - - - - - 4.7 Remuneration to members - - - - - - (201,553) - (201,553) - (201,553) - (201,553) 4.8 Treasury share transactions (net) - - (9,736) - - 21,152 - - 11,416 - 11,416 - 11,416 4.9 Transfers between equity accounts - - 139,374 406,193 - - (545,567) - - - - - - 4.10 Increases/(decreases) due to business combinations - - - - - - - - - - - - - 4.11 Discretionary transfer to welfare projects and funds - - - - - - - - - - - - - 4.12 Equity instrument-based payments - - - - - - - - - - - - - 4.13 Other increases/(decreases) in equity - - (247,168) - - - - - (247,168) - (247,168) 57,914 (189,254) 9,213,863 - 2,199,863 (473,529) - (46,473) 1,039,963 - 11,933,687 695,875 12,629,562 66,445 12,696,007 Share capital 1. Balance at 31 December 2014 2. Adjusted opening balance 3. Total recognised income and expense 4. Other changes in equity 4.1 Capital increases 4.2 Capital reductions 5. Balance at 31 December 2015 Total own funds VALUATION ADJUSTMENTS NONCONTROLLING INTERESTS TOTAL TOTAL EQUITY The accompanying Notes 1 to 50 and Appendices I to XIII are an integral part of the consolidated statement of changes in total equity for the year ended 31 December 2015. 4 Translation of consolidated financial statements originally issued in Spanish and prepared in accordance with the regulatory financial reporting framework applicable to the Group (see Notes 1.3 and 50). In the event of a discrepancy, the Spanish-language version prevails. BANKIA, S.A. AND SUBSIDIARIES FORMING THE BANKIA GROUP Consolidated statement of changes in total equity for the year ended 31 December 2014(*) (Thousands of euros) EQUITY ATTRIBUTABLE TO THE PARENT OWN FUNDS RESERVES Share premium 11,517,329 4,054,700 (4,209,024) (1,101,390) - - - - - - Share capital 1. Balance at 31 December 2013 1.1 Adjustments due to accounting policy change 1.2 Error adjustments Reserves (losses) of entities accounted for using the equity method Accumulated reserves (losses) Profit/(loss) for the year attributable to the parent Less: Dividends and remuneration (11,758) 407,552 - 10,657,409 741,772 11,399,181 (39,664) 11,359,517 - - - - - - - - Less: treasury shares Other equity instruments Total own funds VALUATION ADJUSTMENTS NONCONTROLLING INTERESTS TOTAL TOTAL EQUITY - - - - - - - - - - - - - 11,517,329 4,054,700 (4,209,024) (1,101,390) - (11,758) 407,552 - 10,657,409 741,772 11,399,181 (39,664) 11,359,517 3. Total recognised income and expense - - - - - - 747,120 - 747,120 473,955 1,221,075 25,498 1,246,573 4. Other changes in equity - - 168,251 221,668 - (55,867) (407,552) - (73,500) - (73,500) 744 (72,756) 4.1 Capital increases - - - - - - - - - - - - - 4.2 Capital reductions - - - - - - - - - - - - - 4.3 Conversion of financial liabilities into equity - - - - - - - - - - - - - 4.4 Increase in other equity instruments - - - - - - - - - - - - - 4.5 Reclassification of financial liabilities to other equity instruments - - - - - - - - - - - - - 4.6 Reclassification of other equity instruments to financial liabilities - - - - - - - - - - - - - 4.7 Remuneration to members - - - - - - - - - - - - - 4.8 Treasury share transactions (net) - - 7,265 - - (55,867) - - (48,602) - (48,602) - (48,602) 4.9 Transfers between equity accounts - - 185,884 221,668 - - (407,552) - - - - - - 4.10 Increases/(decreases) due to business combinations - - - - - - - - - - - - - 4.11 Discretionary transfer to welfare projects and funds - - - - - - - - - - - - - 4.12 Equity instrument-based payments - - - - - - - - - - - - - 4.13 Other increases/(decreases) in equity - - (24,898) - - - - - (24,898) - (24,898) 744 (24,154) 11,517,329 4,054,700 (4,040,773) (879,722) - (67,625) 747,120 - 11,331,029 1,215,727 12,546,756 (13,422) 12,533,334 2. Adjusted opening balance 5. Balance at 31 December 31/12/2014 (*)Presented solely and exclusively for comparison purposes. 5 Translation of consolidated financial statements originally issued in Spanish and prepared in accordance with the regulatory financial reporting framework applicable to the Group (see Notes 1.3 and 50). In the event of a discrepancy. the Spanish-language version prevails. BANKIA, S.A. AND SUBSIDIARIES FORMING THE BANKIA GROUP Consolidated statement of cash flows for the years ended 31 December 2015 and 2014 (Thousands of euros) A) CASH FLOWS USED IN OPERATING ACTIVITIES 1. Consolidated profit/(loss) for the year 2. Adjustments made to obtain the cash flows from operating activities 2.1. Depreciation and amortisation 2.2. Other 3. Net increase/(decrease) in operating assets 3.1. Financial assets held for trading 3.2. Other financial assets at fair value through profit or loss 3.3. Available-for-sale financial assets 3.4. Loans and receivables 3.5. Other operating assets 4. Net increase/(decrease) in operating liabilities 4.1. Financial liabilities held for trading 4.2. Other financial liabilities at fair value through profit or loss 4.3. Financial liabilities at amortised cost 4.4. Other operating liabilities 5. Income tax receipts/(payments) 2015 (3,965,110) 1,060,572 761,587 146,796 614,791 9,860,911 31,424 3,371,887 8,723,042 (2,265,442) (15,776,617) 656,250 (16,081,057) (351,810) 128,437 2014 (*) (2,472,622) 771,288 1,452,164 156,254 1,295,910 9,533,910 49,591 6,701,713 5,416,211 (2,633,605) (14,312,475) 1,494,140 (15,942,535) 135,920 82,491 1,006,665 285,428 171,812 71,062 28,271 14,283 1,292,093 7.1. Tangible assets 4,664,148 433,278 303,164 71,197 3,319 5,580 50,018 5,097,426 - 7.2. Intangible assets 7.3. Investments 7.4. Subsidiaries and other business units 7.5. Non-current assets held for sale and associated liabilities 7.6. Held-to-maturity investments 7.7. Other proceeds related to investing activities 84,924 1,534,251 3,478,251 - 114,213 873,039 204,663 - (646,900) 5,229,163 201,553 96,611 4,930,999 4,582,263 117,763 4,464,500 944,133 129,521 129,521 1,073,654 1,000,000 73,654 - - - 52,138 (521,824) F) CASH AND CASH EQUIVALENTS AT BEGINNING OF THE YEAR 2,926,782 3,448,606 G) CASH AND CASH EQUIVALENTS AT END OF THE YEAR 2,978,920 2,926,782 MEMORANDUM ITEM COMPONENTS OF CASH AND CASH EQUIVALENTS AT END OF YEAR 1.1. Cash 1.2. Cash equivalents at central banks 1.3. Other financial assets 1.4. Less: Bank overdrafts refundable on demand Total cash and cash equivalents at end of year of which: held by consolidated entities but not drawable by the Group 740,881 2,238,039 2,978,920 - 737,607 2,189,175 2,926,782 - B) CASH FLOWS FROM INVESTING ACTIVITIES 6. Payments 6.1. Tangible assets 6.2. Intangible assets 6.3. Investments 6.4. Subsidiaries and other business units 6.5. Non-current assets held for sale and associated liabilities 6.6. Held-to-maturity investments 6.7. Other payments related to investing activities 7. Proceeds C) CASH FLOWS FROM FINANCING ACTIVITIES 8. Payments 8.1. Dividends 8.2. Subordinated liabilities 8.3. Redemption of own equity instruments 8.4. Acquisition of own equity instruments 8.5. Other payments related to financing activities 9. Proceeds 9.1. Subordinated liabilities 9.2. Issuance of own equity instruments 9.3. Disposal of own equity instruments 9.4. Other proceeds related to financing activities D) EFFECT OF EXCHANGE RATE DIFFERENCES E) NET INCREASE/(DECREASE) IN CASH AND CASH EQUIVALENTS (A+B+C+D) 100,178 (*) Presented solely and exclusively for comparison purposes. The accompanying Notes 1 to 50 and Appendices I to XIII are an integral part of the consolidated statement of cash flows for the year ended 31 December 2015. 6 Translation of consolidated financial statements originally issued in Spanish and prepared in accordance with the regulatory financial reporting framework applicable to the Group (see Notes 1.3 and 50). In the event of a discrepancy, the Spanishlanguage version prevails. BANKIA, S.A. AND SUBSIDIARIES FORMING THE BANKIA GROUP NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2015 (1) Description of the Group, beginnings of the incorporation of Bankia, reporting framework applied to draw up the consolidated financial statements and other information. (1.1) Group description Bankia, S.A. (“the Bank” or “Entity”) is a private-law entity subject to the legislation and regulations for banks operating in Spain. Its registered office is at calle Pintor Sorolla, 8, Valencia. At 31 December 2015, the Bank’s branch network comprised 1,944 offices. The company bylaws may be consulted, together with other relevant legal information, at its registered office and on its website (www.bankia.es). Bankia’s bylaws stipulate the activities it may engage in, which are those commonly carried on by credit institutions and, in particular, satisfy the requirements of Law 26/1988, of 29 July, on the Discipline and Intervention in Credit Institutions. In addition to the operations it carries out directly, Bankia is a subsidiary of the BFA, Tenedora de Acciones Group (hereinafter the "BFA Group”) and, in turn, the parent of a business group (the “Group” or “Bankia Group”). At 31 December 2015, the scope of consolidation of the Bankia Group encompassed 72 companies, including subsidiaries, associates and jointly-controlled entities. These companies engage in a range of activities, including, among others, insurance, asset management, financing, services and property management. Appendices II, III and IV list the entities that form part of the scope of consolidation of the Bankia Group at 31 December 2015 (subsidiaries controlled by the Bank, jointly-controlled entities and associates over which Bankia, directly or indirectly, exercises significant influence, distinguishing those classified under “Non-current assets held for sale”, see Note 2.1), and specifying the percentage of voting rights controlled by Bankia in each company. The Bankia Group’s consolidated financial statements for the year 2015 were authorised for issue by Bankia’s directors at the Board meeting held on 10 February 2016. The Bankia Group’s consolidated financial statements for 2014 were approved by the shareholders at the general meeting held on 22 April 2015. Appendix I presents the Bank’s balance sheet at 31 December 2015, the income statement, statement of recognised income and expense, the statement of total changes in equity and the statement of cash flows for the year then ended, together with the Bank’s separate financial statements for 2014 for purposes of comparison. 7 (1.2) Restructuring plan Bankia’s main shareholder is BFA Tenedora de Acciones, S.A.U., hereinafter “BFA” which at 31 December 2015 formalization of these consolidated financial statements held shares representing 64.23% of its share capital (64.46% including the impact of treasury shares). Year 2012 At its meeting of 9 May 2012, BFA’s Board of Directors agreed unanimously to submit a request to the Fondo de Restructuración Ordenada Bancaria (“FROB”), through the Bank of Spain, to convert the EUR 4,465 million of convertible preference shares issued by BFA and subscribed by the FROB into BFA shares, which would be issued pursuant to the resolution adopted to increase capital to carry out the conversion. After this request, the FROB’s Governing Committee, at its meeting of 14 May 2012, agreed to accept this request. On 23 May 2012, BFA sent communications to the Bank of Spain and the FROB notifying them of its intention to request a capital contribution from the FROB of EUR 19,000 million. On 24 May 2012, Bankia received replies from both institutions expressing their willingness to provide this financial support immediately pursuant to compliance with the requirements set for in their regulations. Under EU rules governing aid to Member States, the European Commission gave temporary authorisation to the conversion into capital of the convertible preference shares held by the Spanish state for EUR 4,465 million and granted the possibility of issuing debt backed by the Spanish government for EUR 19,000 million to the BFA Group and its Bankia subsidiary. On 27 June 2012, once the conversion of the convertible preference shares was completed (which, inter alia, led to the prior reduction of BFA’s share capital to zero following the redemption of 27,040,000 shares), the FROB became the sole shareholder of BFA, as it controlled 100% of its share capital, statement of this entity's sole shareholder status. In June 2012, the results of the stress text of the Spanish banking system carried out by two international consulting firms, which assessed the system’s capital deficit under a severely adverse stress scenario, were released. Under this scenario, the system-wide capital buffer requirement estimated by the consultants was between EUR 51,000 million and EUR 62,000 million. Subsequently, based on the analysis of the credit portfolios of 14 Spanish banks, including BFABankia, performed by four auditing firms, one of the international consultants conducted a final stress test in which it estimated the expected losses by these banks, including those of BFA-Bankia. The result of this stress test was released on 28 September 2012, showing capital needs for the BFA– Bankia Group of EUR 13,230 million in the baseline scenario and EUR 24,743 million in the adverse scenario. In order to strengthen the BFA-Bank Group’s regulatory capital, on 12 September 2012, while the restructuring process was being completed, the FROB agreed to the capital increase of BFA through the non-monetary contribution of EUR 4,500 million through the issue of EUR 4,500 million registered ordinary shares with a par value of EUR 1 each, fully subscribed and paid in. On the same date, BFA granted Bankia, S.A. a subordinated loan in the amount of EUR 4,500 million with an unspecified maturity and an interest rate of 8%. On 28 November 2012, the BFA–Bankia Group received approval by the European Commission, the Bank of Spain and the FROB for the Bank’s 2012-2017 Restructuring Plan (the “Restructuring Plan”). This final approval marked the completion of the joint analysis and work by the entities, the European Commission, the FROB and the Bank of Spain which began in July 2012 and concluded when the results of the stress test were released on 28 September 2012. The capital requirements identified in the stress tests were reduced by EUR 24,552 million due to the impact of the transfer of real estate assets to the Society of Asset Management from the Banking Restructuring (SAREB) (see Note 1.15). The estimates of public assistance required by the BFA Group set out in the Restructuring Plan to comply with regulatory capital and cash adequacy requirements in applicable regulations include approximately EUR 6,500 million related to the positive impact estimated for certain management actions with the BFA Group’s hybrid instruments (preference shares and subordinated debt) to be carried out within the scope of the principles and targets regarding the burden-sharing of bank restructuring costs set out in Law 9/2012, of 14 November, on the Restructuring and Resolution of Credit Institutions (“Law 9/2012”). As a result, the amount of public assistance required by the BFA Group in the Restructuring Plan was finally estimated at EUR 17,959 million. The Bankia Group’s capital requirements, which should be considered as part of the BFA Group’s requirements indicated above, were estimated at EUR 15,500 million. Of this amount, approximately 8 EUR 4,800 million is expected to be covered through the conversion of hybrid instruments mentioned above and EUR 10,700 million through contributions by the Bank’s shareholders, with Bankia’s capital increase fully guaranteed by BFA. In this respect, on 26 December 2012, as part of the before mentioned Restructuring Plan, the FROB adopted the following agreements: The capital increase at BFA amounting to EUR 13,459 million, subscribed by the FROB and paid through the non-monetary contribution of securities of the European Stability Mechanism (EMS). The increase comes in addition to that of EUR 4,500 million carried out on 12 September 2012 through the non-monetary payment of treasury bills. These bills were also swapped for securities of the ESM. The issue by Bankia of convertible contingent bonds without preferential subscription rights in an amount of EUR 10,700 million subscribed in full by BFA through the contribution of fixed-income securities issued by the ESM. The BFA Group’s Restructuring Plan defines the framework that will allow the BFA–Bankia Group to implement a Strategic Plan for the 2012-2015 period. This plan establishes the measures that will be adopted during the period within the framework of the limitations imposed and commitments assumed by the BFA Group with EU and Spanish authorities in the Restructuring Plan that will enable the BFA Group to meet all the commitments assumed with them by 2017. As a result, from the end of the Strategic Plan until 2017, additional measures to those considered initially for the 2012-2015 period will likely be adopted with the overriding goal of strengthening the Bank’s competitive position, rebalancing its balance sheet, improving efficiency and reducing the risk premium. The main measures included in the 2012-2015 Strategic Plan are as follows: The disposal of non-earning assets and non-strategic equity investments. Between the transfer of assets to the SAREB, the sale of investees and other portfolios, and the disposal of loan portfolios, Bankia expects to shed EUR 50,000 million (down from EUR 90,000 million to EUR 40,000 million). A change in the composition of the loan portfolio, resulting in a greater proportion of lending to businesses and practically zero exposure to the real estate business. Reduction in the Bank’s capacity, in terms of both its branch network and its workforce, to ensure its future viability. The number of branches will be reduced by approximately 39%, from 3,117 to around 1,900-2,000. The workforce will be cut by 28%, from 20,589 to around 14,500 employees. This retrenchment will guarantee the Bank’s viability and the preservation of 72% of existing jobs. Year 2013 On 8 February 2013 a labour agreement was entered into with the majority of the Bank’s union representatives, which includes the collective dismissal of up to 4,500 Bank employees (see Note 2.13). However, these agreements did not imply full compliance with the Restructuring Plan, as they did not result in Bankia’s full recapitalisation, but rather temporarily enabled the bank to comply with the solvency requirements of application legislation. Accordingly, to ensure full compliance with the Restructuring Plan and, therefore, achieve the effective recapitalisation of the bank, on 16 April 2013, the FROB’s Governing Committee adopted the following restructuring measures: Reduction of Bankia’s share capital via the reduction in the par value of Bankia shares to EUR 0.01 per share and an amendment to the bylaws consisting of an increase in the par value and grouping of the shares (reverse split). Early redemption of the mandatory convertible shares issued by Bankia, S.A., contingent on and simultaneous with the subscription by BFA of the capital increase explained in the following point. Capital increase with preferential subscription rights of up to EUR 10,700 million. 9 Transactions with hybrid capital instruments and subordinated debt entailing the buy-back of all of the BFA Group’s hybrid capital instruments and subordinated debt issues (of which 28 are retail issues) and the simultaneous subscription of shares of Bankia or of a deposit, depending on the issue. Following execution of these resolutions, the Bank’s share capital increased from EUR 3,987,927 thousand at 31 December 2012, represented by 1,993,963,354 fully subscribed and paid up registered shares, to EUR 11,517,329 thousand at 31 December 2013, represented by 11,517,328,544 fully subscribed and paid up registered shares of EUR 1 par value each. Lastly, on 23 May 2013, the Bank, pursuant to authorisation by the FROB, repaid the EUR 4,500 million subordinated loan granted by BFA on 12 September 2012. Year 2014 During 2014, the Group continued to implement the measures contained in the 2012-2015 Strategic Plan. Elsewhere, the commitments agreed with the authorities in the framework of the Restructuring Plan include the adoption, by BFA, of the following measures by 31 December 2013: - Its merger, into a single entity, with Bankia, S.A., or - Its transformation into a holding company without a banking license In this respect, pursuant to the resolution adopted by the FROB's Governing Committee on 19 December 2013, BFA’s Board of Directors resolved to submit an application to surrender its license to operate as a credit institution. On 23 December 2014, the Bank of Spain notified BFA that it had approved its request to cease operating as a credit institution, effective from January 2015, becoming from that date a holding company, mainly for the interest in Bankia and for debt portfolios, and changing its name to “BFA, Tenedora de Acciones, S.A.U.”. This marked the completion of another milestone in the Group's Restructuring Plan. Year 2015 On 31 December 2015, the Group had achieved its objectives by having implemented the measures included in the 2012-2015 Strategic Plan, which featured: - achieve an efficiency ratio between 40 and 45%; reduce costs of risk to levels of between 50 and 55 basis points; achieve a return on equity (ROE) of 10%; and, dispose of certain investees (see Notes 15 and 16). The authorities monitor compliance with the Group’s Restructuring Plan and to date have not uncovered any significant matters regarding compliance with the commitments acquired. (1.3) Reporting framework applied to draw up the consolidated financial statements In accordance with Regulation (EC) No. 1606/2002 of the European Parliament and of the Council of 19 July 2002, all companies governed by the laws of a member state of the European Union and whose securities are traded on a regulated market in any European Union country must file consolidated financial statements for periods beginning on or after 1 January 2005 in accordance with the International Financial Reporting Standards as adopted by the European Union (“IFRS-EU”). The Bankia Group’s consolidated financial statements for 2015 are presented in accordance with IFRS-EU, taking into account Bank of Spain Circular 4/2004, of 22 December, on public and confidential financial reporting rules and formats for credit institutions (“Circular 4/2004”), and subsequent amendments thereto, which implements and adapts IFRS-EU for Spanish credit institutions. The Group's consolidated financial statements for the year ended 31 December 2015 were prepared taking into account all accounting principles and standards and mandatory measurement criteria applicable in order to give a true and fair view, in all material respects, of the consolidated equity and consolidated financial position of Bankia, S.A. and subsidiaries forming the Bankia Group at 31 December 2015 and of the consolidated results of its operations and consolidated cash flows during the financial year then ended, pursuant to the aforementioned applicable financial information reporting framework, and in particular to the accounting principles and criteria therein. The consolidated financial statements of the Bankia Group were prepared from the accounting records of Bankia and of the other Group entities. However, since the accounting policies and 10 measurement bases used in preparing these consolidated financial statements may differ from those used by certain Group entities, the required adjustments and reclassifications were made on consolidation to unify such policies and criteria and to make them compliant with the IFRS-EU used by the Bank. The principal accounting policies and measurement bases applied in preparing the Group's consolidated financial statements for 2015 are summarised in Note 2. (1.3.1) Main regulatory changes during the period from 1 January to 31 December 2015 The main changes arising in 2015 in the laws and regulations applicable to the Bankia Group, which were applied in the preparation of these consolidated financial statements, are as follows: (1.3.1.1) Modifications to International Financial Reporting Standards The main standards or amendments to IFRSs adopted by the European Union that came into force and became mandatory in the year beginning 1 January 2015, the effects of which, if any, were included in these consolidated financial statements, were as follows: A) New mandatory standards, amendments and interpretations applicable in the calendar year beginning 1 January 2015. The adoption of the following standards has had no material impact on either the presentation or disclosures of the consolidated financial statements or the figures reported therein: - Amendments to IAS 19 "Defined Benefit Plan: Employee Contributions" The narrow scope amendments apply to contributions from employees or third parties to defined benefit plans. The objective of the amendments is to simplify the accounting for contributions that are independent of the number of years of employee service, for example, employee contributions that are calculated according to a fixed percentage of salary. - Fifth and Sixth Annual Improvements to IFRSs 2010-2012 Cycle and Annual Improvements to IFRSs 2011-2013 Cycle These two documents are the fifth and sixth collection of amendments to IFRSs in response to seven issues addressed during the 2010-2012 cycle and four issues addressed during the 2011-2013 cycle. The IASB uses the Annual Improvements process to make necessary, but non-urgent, amendments to IFRSs that will not be included in part of any other project. The most significant amendments affect IFRS 2, IFRS 3, IFRS 8, IFRS 13, IAS 16, IAS 24, IAS 38 and IAS 40. IFRS 2 “Share-Based Payment”: Amends the definitions of “vesting condition” and “market condition” and adds definitions for “performance condition” and “service condition.” IFRS 3 "Business Combinations": Contingent consideration that is classified as an asset or liability shall be measured at fair value at each reporting period, irrespective of whether it is a financial instruments or a financial asset or financial liability, with the corresponding gain or loss recognised in profit or loss. Clarifies that this standard excludes the formation of joint arrangements in the financial statements of the joint venture or joint arrangement itself. IFRS 8 "Operating Segments": The amendment requires entities to disclose the factors that are used by Management to identify its reportable segments when operating segments have been aggregated. In addition, the total of the reportable segments’ assets must reconcile with the entity’s total assets. IFRS 13 “Fair Value Measurement”: The basis for conclusions of IFRS 13 is amended to clarify that the issue of IFRS 13 does not remove the ability to measure short-term receivables and payables with no stated interest rate without discounting, when the effect of not discounting is immaterial. Amends the scope exception for measuring the fair value of a group of financial assets and liabilities on a net basis, which includes all contracts that are within the scope of IAS 39, even if they do not meet the definitions of financial assets or financial liabilities in IAS 32. 11 IAS 16 “Property, Plant and Equipment” and IAS 38 “Intangible Assets”: The amendment clarifies the requirements when an item of property, plant and equipment or an intangible asset is revalued, the gross carrying amount is restated in a manner consistent with the revaluation of the carrying amount. The accumulated depreciation is the difference between the gross and the carrying amount after the revaluation. IAS 24 “Related Party Disclosures”: Amounts paid or payable to management entities or entities that provide management personnel service should be disclosed, as these are deemed to be related parties. IAS 40 “Investment Property”: The amendment clarifies that IAS 40 and IFRS 3 are not mutually exclusive and that both can be applied. Therefore, when an entity acquires investment property, it has to determine whether it acquires investment property as defined in IAS 40 or whether the transaction is the acquisition of a business combination B) New mandatory standards, amendments and interpretations applicable in the years subsequent to the calendar year beginning 1 January 2015 (applicable as of 2016) approved by the European Union. Following is a list of standards, amendments and interpretations issued by the International Accounting Standard Board (“IASB”) and endorsed by the European Union effective for annual periods beginning on or after 1 January 2015. Therefore, they have not been applied in the preparation of these annual consolidated financial statements. - Amendments to IFRS 11 " Accounting for Acquisitions of an Interest in a Joint Operation” [Effective for annual periods beginning on or after 1 January 2016, with early adoption permitted] The amendments to IFRS 11 require that the relevant principles for business combinations in IFRS 3 “Business Combinations” and other standards should be applied to the acquisition of an interest in a joint operation in which the activity of the joint operation constitutes a business. - Amendments to IAS 16 and IAS 38 "Clarification of Acceptable Methods of Depreciation and Amortisation” [Effective for annual periods beginning on or after 1 January 2016, with early adoption permitted] This amendment clarifies when the use of a revenue-based depreciation or amortisation method may be appropriate. The amendments clarify that the use of revenue-based methods for calculating the depreciation of an asset is not appropriate, as the revenue generated from an activity that includes the use of the asset reflects factors other than the consumption of the economic benefits of the asset. It indicates that, in general, revenue is not an appropriate basis for measuring the consumption of the economic benefits of an intangible asset, but this presumption can be rebutted in limited circumstances. - Amendments to IAS 27 “Equity Method in Separate Financial Statements ” [Effective for annual periods beginning on or after 1 January 2016, with early adoption permitted] The amendments to IAS 27 allow entities to use the equity method to account for investments in subsidiaries, joint ventures and associates in their separate financial statements. Therefore, an entity may account for these investments at cost or in accordance with IFRS 9 (or IAS 39), or using the equity method. - “Annual improvements to IFRSs” project (2012-2014 cycle) [Effective for annual periods beginning on or after 1 January 2016, with early adoption permitted] This document is the seventh collection of amendments to IFRSs in response to four issues addressed during the 2012-2014 cycle. The IASB uses the Annual Improvements process to make necessary, but non-urgent, amendments to IFRSs that will not be included in part of any other project. The most significant amendments affect, IFRS 5, IFRS 7, IAS 19 and IAS 34. 12 - IAS 1 amended - "Presentation of Financial Statements" [Effective for annual periods beginning on or after 1 January 2016, with early adoption permitted] The amendments to IAS 1 were designed to further encourage companies to use judgements in determining the information to disclose in their financial statements, which line items must be disaggregated in their financial statements and which additional headings and subtotals should be included in the statement of financial position and the statement(s) of profit or loss and other comprehensive income, and where and in what order the notes should be presented. C) New mandatory standards, amendments and interpretations applicable in the years subsequent to the calendar year beginning 1 January 2015 (applicable as of 2016) pending approval by the European Union. Following is a list of the main standards, amendments and interpretations issued by the International Accounting Standards Board (“IASB”) that have yet to be adopted by the European Union and therefore were not applied in the preparation of these consolidated annual financial statements: - IFRS 9 “Financial Instruments” [Effective for annual periods beginning on or after 1 January 2018, with early adoption permitted] The final version of IFRS 9, published on 24 July 2014, brings together the classification and measurement, impairment and hedge accounting phases of the IASB's project to replace IAS 39. There are important differences to the current standard regarding financial assets, including, inter alia, approval of a new classification model based on only two categories: amortised cost and fair value; the elimination of the current classifications of the held-to-maturity investments and available-for-sale financial assets categories; a single impairment method only for assets carried at amortised cost; and the non-separation of embedded derivatives in financial asset contracts. The final version of the standard introduces an additional classification and measurement category, FVTOCI or fair value through changes in other comprehensive income for debt instruments that meet certain requirements. Regarding financial liabilities, the categories proposed in IFRS 9 are the same as those currently included in IAS 39. Therefore, there should not be any major differences except for the change affecting liabilities that an entity chooses to measure at fair value, in which it will present the portion of the change in fair value related to changes in its own credit risk in valuation adjustments rather than in the income statement. Regarding impairment, it replaces the "incurred loss" model of IAS 39 with the "expected credit loss" model, meaning that it will no longer be necessary for a "loss event" to occur before credit losses are recognised. Regarding hedge accounting, the new model attempts to align the accounting treatment with risk management, maintaining the three types of hedges in the current standard (cash flow hedges, fair value hedges and hedges of a net investment in a foreign operation), but includes significant changes compared to IAS 39 in various issues, such as hedged items, hedging instruments, the time value of options and effectiveness assessment. - IFRS 15 "Revenue Recognition" [Effective for annual periods beginning on or after 1 January 2018, with early adoption permitted] The core principle of IFRS 15 is that a company should recognise revenue to depict the transfer of promised goods or services to the consumer in an amount that reflects the consideration to which the company expects to be entitled in exchange for those goods and services. An entity recognises revenue in accordance with this core principle by applying five steps, which can be summarised as follows: identify the contract(s) with the customer; identify the performance obligations in the contract; determine the transaction price; allocate the transaction price; and recognise revenue when a performance obligation is satisfied. IFRS 15 includes a cohesive set of disclosure requirements that would result in an entity providing users of financial statements with comprehensive information about the nature, amount, timing and uncertainty of revenue and cash flows arising from the entity's contracts with customers. 13 Amendments to IFRS 10 “Consolidated Financial Statements”, IFRS 12 “Disclosures of Interests in Other Entities” and IAS 28 “Investments in Associates and Joint Ventures” - [Effective for annual periods beginning on or after 1 January 2016, with early adoption permitted] The amendments to IFRS 10, IFRS 12 and IAS 28 provide clarifications to requirements for accounting for investment entities in three aspects: - They confirm that a parent entity that is a subsidiary of an investment entity may be exempt from preparing consolidated financial statements. They clarify that if an investment entity has a subsidiary that is not an investment entity and whose main purpose is to provide support services to the parent's investment activities or of third parties, the investment entity should consolidate the subsidiary; however, if the subsidiary is an investment entity, the parent entity must measure the subsidiary at fair value through profit or loss. They require a non-investment entity investor, when applying the equity method to the investment, to retain the fair value measurement applied by the associate or joint venture to its interests in subsidiaries. Amendments to IFRS 10 and IAS 28 "Sale or Contribution of Assets between an Investor and its Associate or Joint Venture" [The effective date has been postponed indefinitely] The amendments set out that, on a sale or contribution of assets to a joint venture or associate or on a loss of control when joint control or significant influence is retained in a transaction involving an associate or a joint venture, the extent of any gain or loss recognised depends on whether the assets or subsidiary constitute a business, as defined in IFRS 3 "Business Combinations". When the assets or subsidiary constitute a business, any gain or loss is recognised in full; when the assets or subsidiary do not constitute a business, the entity's share of the gain or loss is eliminated. Early adoption of the accounting standards described in letters B and C, already endorsed by the European Union, is permitted. However, the Group elected not to adopt them for these consolidated financial statements. However, their potential impact is being considered by Group management. A reliable estimate of their potential impact is not possible yet; this will depend on the content of the text finally adopted by the European Union and on the composition of the Group and its assets at the time of application. (1.4) Responsibility for the information and estimates made The information in these consolidated financial statements is the responsibility of Bankia’s directors. In the Group’s consolidated financial statements for the year ended 31 December 2015, estimates were made in order to quantify certain of the assets, liabilities, income, expenses and obligations reported therein. These estimates relate basically to the following: – The fair value of certain financial and non-financial assets and liabilities (see Notes 2.2 and 2.20). – Impairment losses on certain financial assets – considering the value of the collateral receivedand non-financial assets (chiefly property) (see Notes 2.9, 2.15, 2.16, 2.17 and 2.20). – The assumptions used in the actuarial calculation of the post-employment benefit liabilities and obligations and other long-term commitments (see Note 2.13). – Estimate of the costs to sell and of the recoverable amount of non-current assets held for sale, investment property and inventories based on their nature, state of use and purpose for which they are intended, acquired by the Group as payment of debts, regardless of the legal format pursuant to which they were acquired, applied on a consistent basis in accordance with Bank of Spain Circular 4/2004 (see Notes 2.15, 2.17 and 2.20). – The recoverability of recognised deferred tax assets (see Note 28). – The useful life and fair value of tangible and intangible assets (see Notes 2.15 and 2.16). – The assumptions used to quantify certain provisions and the probability of occurrence of certain losses to which the Group is exposed due to its activity (see Notes 2.18 and 22). 14 Although these estimates were made on the basis of the best information available at 31 December 2015 and at the date of authorisation for issue of these consolidated financial statements on the events analysed, future events may make it necessary to change these estimates (upwards or downwards) in the years ahead. Changes to accounting estimates would be applied prospectively in accordance with the applicable standards, recognising the effects of the change in estimates in the related consolidated income statement in the future financial years concerned. (1.5) Comparative information In compliance with current legislation, the information relating to 2014 contained in these consolidated financial statements is presented solely for comparison with the information relating to 2015 and, accordingly, does not constitute the Group's consolidated financial statements for 2014. (1.6) Agency agreements A list at 31 December 2015 of the Group’s agents which meet the conditions established in Article 22 of Royal Decree 1245/1995, of 14 July, is provided in Appendix XI, attached. (1.7) Investments in the capital of credit institutions The Group’s ownership interests of 5% or more in the capital or voting rights of other Spanish or foreign credit institutions at 31 December 2015 are listed in Appendices II, III and IV. The breakdown of ownership interests of more than 5% held by non-Group Spanish or foreign credit institutions in the share capital or voting rights of credit institutions forming part of the Bankia Group at 31 December 2015 and 2014 is as follows: Shareholding institution Banco Popular de Ahorro de Cuba Investee Corporación Financiera Habana, S.A. Ownership interest 40.00% (1.8) Environmental impact In view of the business activities carried on by the Group (see Note 1.1), it does not have any environmental liability, expenses, assets, provisions or contingencies that might be material with respect to the Group’s consolidated equity, financial position and results. Therefore, no specific disclosures relating to environmental issues are included in these notes to the consolidated financial statements. (1.9) Minimum reserve ratio At 31 December 2015, the Company complied with the minimum reserve ratio required by applicable Spanish legislation. (1.10) Deposit Guarantee Fund and National Resolution Fund At 30 July 2012, the Management Committee of the Deposit Guarantee Fund of Credit Institutions (FGDEC for its initials in Spanish) agreed to recognise a shortfall among the members, payable by each through 10 equal annual instalments to be settled on the same day as the members must make their ordinary annual contributions over the next 10 years. The installment paid at each date by the member may be deducted from the member’s annual contribution payable on the same date, as appropriate, up to the amount of this ordinary contribution. In this respect, at 31 December 2015, the Group recognised a financial liability equal to the present value of the payment commitments assumed and to be settled in the coming years for an amount of EUR 162,886 thousand and an asset account for the same amount to recognise accrual of the payment in the income statement over the entire settlement period. Meanwhile, the fifth additional provision of Royal Decree-Law 21/2012 of 13 July, introduced by Article 2 of Royal Decree-Law 6/2013, of 22 March, established a special contribution based on the deposits held by the entities adhered to the Fund as of 31 December 2012. The final payment is scheduled for 30 June 2016 for an amount of EUR 66,787 thousand. 15 At 12 May 2014, Directive 2014/59/EU on the recovery and resolution of credit institutions and investment firms (the “Bank Recovery and Resolution Directive ” or "BRRD") and Directive 2014/49/EU on deposit guarantee schemes were published in the Official Journal of the European Union: Directive 2014/49/EU on deposit guarantee schemes (DGSs), ensures that depositors will continue to have a coverage level for deposits of each depositor and credit institution of EUR 100,000 in the event of failure backed by funds received in advance by the banking sector. For the first time since the introduction of the directive on DGSs in 1994, this Directive sets out financing requirements for DGSs, whereby Member States shall ensure that, by 3 July 2024, the available financial means of a DGS shall at least reach a target level of 0.8% of the amount of the covered deposits of its members. Moreover, access to covered deposits will be easier and quicker, with the maximum repayment period gradually reduced from 20 to 7 working days by 2024. Directive 2014/59/EU on the recovery and resolution of credit institutions and investment firms (BRRD) includes, inter alia, the financing of the banking resolution. It indicates that in order to be effective, the resolution instruments must receive financing, so that to prevent the resolution measures being funded by the State, additional financing will be provided through resolution funds, which will raise contributions from banks in proportion to their liabilities and risk profile. In this respect, the funds accumulated must be sufficient to reach 1% of covered deposits within a period of 10 years. In this respect, on 19 June, Law 11/2015, of 18 June, on the recovery and resolution of credit institutions and investment firms was published in the Official State Gazette, transposing Directive 2014/59/EU on bank restructuring and resolution into Spanish legislation. Its objective is to govern the early intervention and pre-emptive resolution phases of those entities and companies. Law 11/2015 also includes internal recapitalisatoin instruments, which consist of the absorption of losses by shareholders and by the creditors of the Group, and compliance with the minimum own funds and minimum required eligible liabilities (MREL) requirements established by the pre-emptive resolution authority. It also created the National Resolution Fund (NRF, administered by the FROB), funded with annual contributions by credit institutions and investment firms. Its financial resources must reach at least 1% of the deposits guaranteed by all the institutions no later than 31 December 2024. The NRF will be combined with the rest of the EU Member State's national funds into a Single Resolution Fund in 2016. On 7 November 2015, Royal Decree 1012/2015, of 6 November, implementing Law 11/2015, of 18 June, on the recovery and resolution of credit institutions and investment firms and amending Royal Decree 2606/1996, of 20 December, on deposit guarantee funds of credit institutions was published in the Official State Gazette. Royal Decree 1012/2015 stipulates that the FROB will determine the annual contributions to the NRF, adjusting them to institution's risk profile. In 2015, Bankia contributed EUR 75,136 thousand (EUR 0 in 2014) to the NRF, recognised under "Other operating expenses" in the accompanying consolidated income statement (see Note 40). With respect to the Deposit Guarantee Fund, Royal Decree 1012/2015, of 6 November, states, inter alia, that the Management Committee of the FGDEC will determine the Group's annual contributions, amending the calculation basis of the contributions for guaranteed deposits and limiting the individual amount of deposits to EUR 100 thousand. Last 2 December, the Management Committee of the FGDEC determined that the annual contribution to be made at 1.6 per thousand of the calculation basis for the part relating to the guarantee of deposits and at 2 per thousand for the part relating to the guarantee of securities. Accordingly, the amount accrued at 31 December 2015 was EUR 101,903 thousand (EUR 167,547 thousand in 2014), recognised under "Other operating expenses" in the accompanying consolidated income statement (see Note 40). 16 (1.11) Events after the reporting period No other significant events took place between 31 December 2015 and the date of authorisation for issue of these financial statements other than those mentioned in these financial statements. (1.12) Customer care service At its meeting on 16 June 2011, the Board of Directors of Bankia, S.A. approved the "Customer Protection Regulations of Bankia, S.A. and its Group", which was subsequently updated at its meeting of 25 July 2012. Among other aspects, the Regulations stipulate that the Bankia, S.A. Customer Care Service must handle and resolve any complaints or claims submitted by those in receipt of financial services from all BFA Group finance companies – one of which is the Bank – covered by the scope of the service (Bankia, S.A. and Group entities subject to Order ECO/734/2004 of 11 March governing Customer Care Departments and Services and Customer Ombudsmen of Financial Institutions). Information on the activities of Bankia, S.A.'s Customer Care Service at 31 December 2015 and 2014, as required under Ministerial Order ECO/734/2004, of 11 March, is included in Appendix XIII attached hereto. (1.13) Information on deferred payments to suppliers. Third additional provision. “Disclosure requirement" in Law 15/2010 of 5 July Information on the average period of payment to suppliers in commercial transactions at 31 December 2015 and 2014, as required under Law 15/2010, of 5 July, is included in Appendix XIII attached hereto. (1.14) Segment reporting and distribution of revenue from ordinary Group activities, by categories of activities and geographic markets Segment reporting is carried out on the basis of internal control, monitoring and management of the Bankia Group’s activity and results, and developed in accordance with the various areas of business established with regard to the Group’s structure and organisation. The Board of Directors is the highest operational decision-making body of each business. Business segments are defined bearing in mind the inherent risks and management characteristics of each. For the purposes of business segment reporting of activities and income, the core business units for which accounting and management figures are available are taken as a reference. The same general principles are applied as those used in Group management information, and the measurement, valuation bases and accounting principles applied are basically the same as those used to prepare the financial statements, with no asymmetric allocations. The itemised segments on which the information in these consolidated financial statements is presented at 31 December 2015 and 2014 refer to the following business areas: - Retail Banking - Business Banking - Corporate Centre Retail Banking includes retail banking with legal and natural persons (with annual income of less than EUR 6 million), included Private Banking Corporate Direction and Asset Management, also Bank Insurance Direction distributed through a large multi-channel network in Spain and operating a customer-centric business model. Business Banking targets legal entities with annual income in excess of EUR 6 million. Other customers, legal entities or self-employed professionals with income below this figure fall into the Retail Banking category. Finally, the Corporate Centre deals with any areas other than those already mentioned, including companies. The portfolios and assets covered by the Restructuring Plan, most of which are classified as "Non-current assets held for sale", have been allocated to this segment. 17 Once the composition of each business segment is defined, the following management criteria are applied to determine segment results: Internal transfer prices: An internal transfer price, cost or return, as appropriate, which replicates the market interest rates for the term of the various transactions, is applied to average balances of Private Banking and Business Banking positions. The 1-month Euribor rate is applied to average balances of Corporate Centre positions. Cost allocations: direct and indirect costs, according to the activity carried out, are allocated to the different segments. Geographical segment reporting regarding interest and similar income for the years ended 31 December 2015 and 2014 is as follows: Distribution of interest and similar income by geographic areas (Thousands of euros) MARKET 2015 Domestic market 3,545,532 4,564,477 131,441 122,683 - 29 125,390 117,486 6,051 5,168 3,676,973 4,687,160 Export: European Union Other OECD countries Other countries Total 2014 Segment results for the year ended 31 December 2015 are as follows: (Thousands of euros) Retail Banking NET INTEREST INCOME Business Banking Corporate Centre Group 1,194,219 392,240 1,153,722 2,740,181 Return on equity instruments - - 5,524 5,524 Share of profit/(loss) of companies accounted for using the equity method - - 31,872 31,872 673,671 135,122 128,948 937,741 +/- Gains and losses on financial assets and liabilities and exchange differences 12,628 18,311 280,328 311,267 +/- Other operating income and other operating expenses (80,682) (3,118) (136,602) (220,402) GROSS INCOME 1,799,836 542,555 1,463,792 3,806,183 Administrative expenses (802,531) (43,997) (664,605) (1,511,133) Depreciation and amortisation charge (56,973) (1,326) (88,497) (146,796) OPERATING INCOME BEFORE PROVISIONS 940,332 497,232 710,690 2,148,254 12,989 23,447 (188,638) (152,202) (306,696) (261,413) (14,636) (582,745) 159 (479) 38,998 38,678 646,784 258,787 546,414 1,451,985 Net fees and commissions Provisions (net) Impairment losses on financial assets (net) Impairment losses on other assets (net) and other gains and losses PROFIT/(LOSS) BEFORE TAX 18 The table below shows the Group's ordinary income by business segments for the year ended 31 December 2015: (Thousands of euros) Retail Banking External customers Business Banking Corporate Centre Group 2,150,003 809,611 2,101,362 5,060,976 Inter-segment transactions 236,257 (251,411) 15,154 - Total ordinary income (1) 2,386,260 558,200 2,116,516 5,060,976 (1) In the table above, "Ordinary income" is understood as the balances under "Interest and similar income", "Return on equity instruments", "Fee and commission income", "Gains and losses on financial transactions (net)" and "Other operating income" in the accompanying consolidated income statement for the year ended 31 December 2015, which can be regarded as comparable to the Group's revenue from ordinary business. No external customer individually represents 10% or more of the Group's ordinary income, Segment results for the year ended 31 December 2014 (1) are as follows: (Thousands of euros) Retail Banking Business Banking Corporate Centre Group 1,465,043 482,639 979,698 2,927,380 Return on equity instruments - - 4,955 4,955 Share of profit/(loss) of companies accounted for using the equity method - - 32,297 32,297 Net fees and commissions 680,848 151,802 114,861 947,511 +/- Gains and losses on financial assets and liabilities and exchange differences (17,989) (1,424) 244,827 225,414 +/- Other operating income and other operating expenses (128,873) (7,382) 7,510 (128,745) GROSS INCOME 1,999,029 625,635 1,384,148 4,008,812 Administrative expenses (795,309) (46,747) (743,914) (1,585,970) (56,150) (1,561) (98,543) (156,254) 1,147,570 577,327 541,691 2,266,588 10,771 116,169 (335,410) (208,470) (522,102) (341,170) (86,663) (949,935) 17 (11) (196,057) (196,051) 636,256 352,315 (76,439) 912,132 NET INTEREST INCOME Depreciation and amortisation charge OPERATING INCOME BEFORE PROVISIONS Provisions (net) Impairment losses on financial assets (net) Impairment losses on other assets (net) and other gains and losses PROFIT/(LOSS) BEFORE TAX (1) Minor inter-segment adjustments were made to the 2014 figures to make them consistent with the criteria applied in 2015 19 The table below shows the Group's ordinary income by business segments for the year ended 31 December 2014: (Thousands of euros) Retail Banking External customers Inter-segment transactions Total ordinary income (1) (1) Business Banking Corporate Centre Group 2,473,181 988,673 2,709,486 6,171,340 691,055 (290,680) (400,375) - 3,164,236 697,993 2,309,111 6,171,340 In the table above, "Ordinary income" is understood as the balances under "Interest and similar income", "Return on equity instruments", "Fee and commission income", "Gains and losses on financial transactions (net)" and "Other operating income" in the accompanying consolidated income statement for the year ended 31 December 2014, which can be regarded as comparable to the Group's revenue from ordinary business, Segment assets and liabilities at 31 December 2015 are as follows: (Thousands of euros) Segment balance Loans and receivables – Loans and advances to customers Other assets Retail Banking 81,437,625 Business Banking Corporate Centre 25,672,806 3,459,480 Group 110,569,911 1,111,142 130,565 95,158,015 96,399,722 Total assets 82,548,767 25,803,371 98,617,495 206,969,633 Financial liabilities at amortised cost 77,982,591 8,638,744 89,654,745 176,276,080 152,295 14,571,361 (14,723,656) - 348,210 788,938 16,860,398 17,997,546 78,483,096 23,999,043 91,791,487 194,273,626 Net inter-segment financing Other liabilities Total liabilities Amounts related to investments in associates and joint ventures accounted for using the equity method, increases in non-current assets held for sale that are not financial instruments, deferred tax assets are recognised in the Corporate Centre, (1) Segment assets and liabilities of the Bank at 31 December 2014 are as follows: (Thousands of euros) Segment balance Loans and receivables – Loans and advances to customers Retail Banking Business Banking Corporate Centre Group 87,034,018 24,910,951 746,274 112,691,243 Other assets 1,102,698 113,534 119,741,128 120,957,360 Total assets 88,136,716 25,024,485 120,487,402 233,648,603 Financial liabilities at amortised cost 78,843,075 10,506,955 103,731,652 193,081,682 4,506,347 11,375,469 (15,881,816) - 435,497 1,267,116 26,330,974 28,033,587 83,784,919 23,149,540 114,180,810 221,115,269 Net inter-segment financing Other liabilities Total liabilities (1) Minor inter-segment adjustments were made to the 2014 figures to make them consistent with the criteria applied in 2015 20 (1.15) Company for the Management of Assets proceeding from Bank Restructuring (Sociedad de Gestión de Activos procedentes de la Reestructuración Bancaria, thereinafter SAREB). As indicated in Note 1.2, on 28 November 2012 the BFA–Bankia Group received approval by the European Commission, the Bank of Spain and the FROB for the Bank's 2012-2017 Restructuring Plan. Additional provision nine of Law 9/2012, of 14 November, on the restructuring and resolution of credit institutions, which transposes into law Royal Decree-Law 24/2012, of 31 August, on the restructuring and resolution of credit institutions, requires credit institutions that at the date of entry into force of said Royal Decree-Law are majority owned by the FROB, which is the case of the BFA–Bankia Group (see Note 1) to transfer certain assets to the asset management company Sociedad de Gestión de Activos procedentes de la Reestructuración Bancaria (SAREB). In November and December 2012, with the oversight of the Bank of Spain and the FROB, the scope of the assets eligible for transfer to the SAREB was defined. On 21 December 2012, the deed for the transfer by the BFA Group to the SAREB of a first block asset was placed on public record. The transfer price for the BFA Group was EUR 22,317 million. The asset transfer agreement was entered into between the SAREB, BFA and Bankia with effect from 31 December 2012. The price was paid through the delivery of debt securities issued by the SAREB and guaranteed by the Spanish State in amounts of EUR 2,850 million to BFA in proportion to the assets owned by BFA and its subsidiaries, and EUR 19,467 million to Bankia in proportion to the assets owned by Bankia and its subsidiaries. The securities received by the Group (with original maturities of 31 December 2013, 2014 and 2015) were recognised under “Held-to-maturity investments” and grant an annual rollover option to the issuer, although the estimated value of the option does not result in any material differences between the fair value of the securities and their nominal amount at the date of the transaction. Bankia, BFA and the SAREB signed an asset management and administration agreement under which Bankia and BFA will oversee the administration and management of the transferred assets, which has been rescinded with effect from 31 December 2014. The table below provides a breakdown of the Bankia Group assets transferred, distinguishing between the gross amount and the discount applied, by nature of the transferred assets: (Thousands of euros) ITEM Gross amount Discount Transfer price Financing transactions 29,915,467 (13,510,188) 16,405,279 Real estate assets 6,729,303 (3,667,185) 3,062,118 On 4 June 2013, the deed of transfer of assets to the SAREB was corrected to adjust the scope initially estimated to the exact scope of the transfers as at the effective transfer date. The total assets covered by the adjustment amount to EUR 126,975 thousand, calculated by applying the criteria of the Asset Transfer Agreement signed with the SAREB and on the basis of the information provided by the BFA-Bankia Group entities party to said agreement. The price is distributed as follows: EUR 6,703 thousand in respect of assets owned by BFA and its subsidiaries, and EUR 120,272 thousand in respect of assets owned by Bankia and its subsidiaries. On 14 June 2013, the price initially paid was returned by means of delivery to the SAREB of bonds originally issued by the SAREB and delivered to Bankia and BFA as consideration for the transaction executed on 21 December 2012. The impact on profit and loss was immaterial. Furthermore, the amount calculated for the assets covered by the adjustment includes the coupon accrued and paid by the SAREB prior to the correction settlement date. The coupon paid was calculated on the basis of the cash value of each bond series, applying an interest rate for said coupons to compensate the SAREB for the funds disbursed. 21 In 2013, 2014 and 2015, the SAREB carried out the ordinary or early redemption in cash of securities for nominal amounts of EUR 762,000 thousand, EUR 528,200 thousand and EUR 701,000 thousand, respectively. In addition, in 2013, 2014 and 2015, the SAREB carried out the redemption and delivery of new bonds. As a result, the securities received by the Group and recognised under "Held-tomaturity investments" at 31 December 2015 were as follows: (Thousands of euros and %) Amount Maturity Interest rate 7,632,800 31.12.2016 0.30% 5,555,800 31.12.2016 0.07% 4,167,300 31.12.2018 0.26% As the aforementioned cancellations were made by the nominal amount, there were no differences with respect to the carrying amounts. Therefore, there was no impact on the Group's consolidated income statement in 2013, 2014 and 2015. On 31 December 2015, the unamortised cash amount was exchanged for other bonds with a similar maturity (rollover option) and bearing interest at the 3-month Euribor plus a spread of 20 basis points and the 3-month Euribor plus a spread of 39 basis points, considered equivalent to market rates of interest for public debt with a similar term. Accordingly, the bonds were accounted for at their nominal amount, with no impact recognised on the Bank's income statement in 2015. Rollovers of bonds carried out in 2013 and 2014 also did not have any impact on the Bank's income statement for those years. On 30 December 2015, which marked the end of the three-year period established in the purchase and sale agreement for the review of the price and scope of the transfer by the SAREB, the Asset Transfer Agreement entered into between the SAREB, Bankia and BFA on 21 December 2012 was adjusted for a second time. The total amount of the assets covered by the adjustment, which related to a series of scope changes, was EUR 20,632 thousand, broken down as follows: EUR 1,414 thousand in respect of assets owned by BFA and its subsidiaries, and EUR 19,218 thousand in respect of assets owned by Bankia and its subsidiaries. On 14 January 2016, the price initially paid for the assets in the second adjustment was returned by means of delivery to the SAREB of bonds it issued and delivered to BFA and Bankia as consideration for the transaction executed on 21 December 2012, resulting in a positive impact. The amount calculated for the assets covered by the adjustment included the coupons paid that the company would have settled prior to the correction settlement date. The coupon paid was calculated on the basis of the cash value of each bond series. (2) Accounting policies and measurement bases A summary of the main accounting policies and measurement bases applied to prepare the Bankia Group's consolidated financial statements for the year ended 31 December 2015 is as follows: (2.1) Business combinations and consolidation (2.1.1) BFA-Bankia Group Restructuring Plan. As indicated in Note 1.2, on 28 November 2012 the BFA–Bankia Group received approval by the European Commission, the Bank of Spain and the FROB for the Bank's 2012-2017 Restructuring Plan. The Restructuring Plan includes, inter alia, the start-up of a disposal plan for non-strategic holdings. Following the roll-out of the disposal plan and in accordance with applicable regulations (see Note 2.20), the Group reclassified certain equity investments to "Non-current assets held for sale". The classification, recognition and measurement criteria applied based on the type of investments put up for sale were as follows: - Investments in Group companies: subsidiaries that based on the foregoing criteria meet the requirement for recognition as "Non-current assets held for sale" were fully consolidated, and all their assets and liabilities were presented and measured in accordance with the criteria established for “Disposal groups”. Assets and liabilities of disposal groups are measured following the criteria established for non-current assets held for sale (Note 2.20). 22 The assets are presented separately on the balance sheet under "Non-current assets held for sale" and the liabilities under "Liabilities associated with non-current assets held for sale". Valuation adjustments to equity related to these items were classified, where appropriate, under "Valuation adjustments - Non-current assets held for sale". Gains and losses on these assets and liabilities, and impairment losses and recovery, where applicable, were recognised under "Gains/ (losses) on non-current assets held for sale not classified as discontinued operations", except in the case of financial assets, assets arising from employee remuneration, deferred tax assets and assets under insurance contracts, which are measured in accordance with the general measurement criteria for this type of asset. The table below provides a detail of the subsidiaries meeting the criteria for recognition as disposal groups and whose assets and liabilities are therefore presented under "Non-current assets held for sale" and "Liabilities associated with non-current assets held for sale", respectively. Note 15 provides details of the amounts of these assets and liabilities. % shareholding Company Navicoas Asturias, S.L. Corporación Financiera Habana, S.A. City National Bank of Florida CM Florida Holdings, INC. 31/12/2015 31/12/2014 95.00 60.00 - 95.00 100.00 100.00 Appendix II contains significant information on these entities. - Investments in jointly-controlled entities and associates: pursuant to prevailing legislation, the equity method of accounting is no longer applied to investments in jointly-controlled entities and associates classified under "Non-current assets held for sale"; instead, the investments are presented and measured as "Non-current assets held for sale", that is, at the lower of fair value less costs to sell and carrying amount at the classification date in accordance with applicable standards (see Note 2.20). The gains and losses arising on their disposal, and impairment losses and recovery, where appropriate, are recognised under "Gains/(losses) on non-current assets held for sale not classified as discontinued operations". The remaining income and expenses are classified under the related income statement items according to their nature. All investments in jointly-controlled entities and associates at 31 December 2015 were reclassified to "Non-current assets held for sale" except the following: % shareholding Company 31/12/2015 31/12/2014 Aseguradora Valenciana, S.A. de Seguros y Reaseguros (*) 49.00 49.00 Laietana Vida Compañía de Seguros de la Caja de Ahorros de Laietana, S.A. (*) 49.00 49.00 Bankia Mapfre Vida, S.A., de Seguros y Reaseguros 49.00 49.00 Note 15 details the amount of investments in jointly-controlled entities and associates that were reclassified to "Non-current assets held for sale" and the related impairment. Relevant information on these companies is provided in Appendix III and IV. - Available-for-sale financial assets: as indicated in Note 2.20, as these are financial assets, they are not measured using the general criteria for non-current assets held for sale, but rather applying the measurement criteria for financial assets (see Note 2.2). Previously recognises losses in "Equity - Valuation adjustments" are considered realised and recognised in the income statement at the date of classification. Remaining valuation adjustments recognised in equity are classified, as appropriate, under "Valuation adjustments - Non-current assets held for sale”. As a result of the Restructuring Plan described previously, all the investments recognised under "Available-for-sale financial assets - Equity instruments" were reclassified to “Non-current assets held for sale" on the accompanying consolidated balance sheet at 31 December 2015. Note 15 to the consolidated financial statements details the amounts at which the investments are recognised and the related impairment. 23 (2.1.2) Business combinations A business combination is a transaction or another event in which the acquirer obtains control over one or more businesses. For these purposes, an entity controls another entity when it has the power to govern its financial and operating policies, as stipulated by law, the bylaws or agreement, so as to obtain economic benefits from its activities. Accordingly, a business is defined as an integrated set of activities and assets which can be controlled and managed for the purpose of providing a return in the form of dividends, less costs and other economic benefits, directly to the investors or other owners, members or ventures. In particular, the acquisition of control over an entity is considered a business combination. The business combinations through which the Group acquired control of an entity or economic unit are recognised for accounting purposes using the acquisition method, the main phases of which are summarised as follows: - Identify the acquirer; - Determine the acquisition date; - Recognise and measure the identifiable acquired assets, the liabilities assumed and any noncontrolling interest in the acquiree. Other than the exceptions mentioned in IFRS 3, in general the identified assets, liabilities and contingent liabilities of the entity or business acquired are measured at fair value when control is acquired; - Recognise and measure goodwill or the gain from a bargain purchase in the consolidated income statement comparing the price paid in the business combination and the initial value of the identified assets, liabilities and contingent liabilities of the acquired business. In situations in which the Group obtained control of an acquiree, in which it holds equity interest immediately prior to the acquisition date (a business combination achieved in stages), its equity interests in the acquire, previously held at fair value at the acquisition date, are remeasured and the resulting gains or losses, if any, are recognised in the consolidated income statement. In the case of business combinations carried out without transferring consideration, such as business combinations achieved by contract alone, the Group recognises, where applicable, the amount of the net assets and liabilities of the acquiree applying the policies and bases contained in IFRS 3 (in general and with the exceptions established in IFRS 3) at fair value in the Group’s equity, such that any goodwill or gains arising from the purchase are not recognised in business combinations of this type. Mapfre agreement On 31 January 2014, Bankia and Mapfre reached an agreement whereby Mapfre will become the exclusive provider of life and non-life insurance for Bankia and distribute its products throughout the Bank’s sales network. The agreement involves restructuring the bancassurance business through new distribution agreements for life and non-life insurance with the bancassurance operator, Bankia Mediación, as well as incorporating Aseval and Laietana Vida ’s business into Bankia’s and Mapfre’s existing life insurance joint venture. The price for Mapfre's acquisition of 51% of Aseval y Laietana Vida and 100% of Laietana Seguros Generales from Bankia was EUR 151.7 million, once the financial conditions of the agreement have been taken into account, including separating Aseval ’s pensions business and adjusting each company’s capital by distributing the capital surplus. On 30 October 2014, the Execution Agreement for the Purchase-Sale was signed after approval by the relevant regulatory and supervisory authorities. After the signing of this agreement, Aseval and Laietana Vida were considered associates (see Note 16.2). (2.1.3) Basis of consolidation For the purposes of consolidation and in accordance with the criteria set out in IFRS 10 and IFRS 11 applied by the Group since 1 January 2015, the Group comprises four types of companies: subsidiaries, joint ventures, associates and structured entities, defined as follows: 24 (2.1.3.1) Subsidiaries Subsidiaries are companies over which the Group has control. Control over an investee is understood as the exposure, or rights, to variable returns from involvement with the investee and the ability to use power over the investee to affect the amount of investor returns. Consideration as subsidiaries requires: a. Power: An investor has power over an investee when the investor has existing rights that give it the current ability to direct the relevant activities; i.e. the activities that significantly affect the investee's returns; b. Returns: An investor is exposed, or has rights, to variable returns from its involvement with the investee when the investor's returns from its involvement have the potential to vary as a result of the investee's performance. The investor's returns can be only positive, only negative or both positive and negative. c. Link between power and returns: An investor controls an investee if the investor not only has power over the investee and exposure or rights to variable returns from its involvement with the investee, but also has the ability to use its power to affect the investor's returns from its involvement with the investee. The financial statements of subsidiaries are fully consolidated with those of the Bank except those of subsidiaries classified as non-current assets held for sale, which are recognised and measured as described in Note 2.1.1. The share of non-controlling interests of subsidiaries in the Group's consolidated equity are presented under "Equity - Non-controlling interests" in the consolidated balance sheet, while their share of profit and losses is presented under "Profit/(loss) for the year - Attributable to non-controlling interests" in the consolidated income statement (see Note 24). The results of subsidiaries acquired during the period are included in the consolidated income statement from the date of acquisition to period end. Similarly, the results of subsidiaries disposed of during the year are included in the consolidated income statement from the beginning of the year to the date of disposal. Appendix II contains significant information on these entities. (2.1.3.2) Joint ventures These are entities over which there is contractually agreed sharing of control. A joint arrangement is a contractual agreement giving two or more entities, or "parties", control of an activity subject to joint control. In a joint arrangement, no party has control over the arrangement, but rather control is shared with the other parties, which implies, contractually, that decisions about the relevant activities require the unanimous consent of the parties that share control. There are different types of joint arrangements, but they can be grouped as follows: a. A joint operation, whereby the parties that have joint control of the arrangement have rights to the assets, and obligations for the liabilities, relating to the arrangement. It may be structured through a separate vehicle or not. In the consolidated financial statements, the party to joint operations recognises, according to their nature and in accordance with applicable IFRSs: - b. its assets, including its share of the jointly controlled assets; its liabilities, including its share of any liability incurred jointly; its revenue from the sale of its share of the output arising from joint operations; its share of the revenue from the sale of the output by the joint operations; and its expenses, including its share of any expenses incurred jointly. Joint venture, in which the parties that have joint control of the arrangement have rights to the net assets of the arrangement. Joint ventures must necessarily by structure in a separate vehicle. A party to a joint venture must recognise its interest in the joint venture as an investment and account for this investment using the equity method in accordance with IAS 28 "Investments in associates and joint ventures" The assets and liabilities assigned to jointly-controlled operations and the assets controlled jointly with other venturers are recognised in the consolidated balance sheet, classified according to their specific nature. Similarly, the Group's share of the income and expenses of joint ventures is recognised in the consolidated income statement on the basis of the nature of the related items. 25 The financial statements of the joint ventures are consolidated with those of the Bank using the equity method, except those classified as non-current assets held for sale, which are recognised and measured as described in Note 2.1.1. At 31 December 2015, there were no joint ventures not classified as non-current assets held for sale. Appendix IV contains significant information on these entities. (2.1.3.3) Associates “Associates” are entities over which the Bank has significant influence, but not control or joint control. The influence is usually evidenced by a direct or indirect holding of 20% or more of the investee's voting rights. In the consolidated financial statements, investments in associates are accounted for using the equity method, as defined by IAS 28. However, as indicated in Note 2.1.1., all the associates were reclassified to "Non-current assets held for sale" in 2012, and presented and measured from then as explained in that Note. Relevant information on associates is provided in Appendix III and IV. The Appendix lists entities in which the Group holds less than 20% of share capital as it considers that it has significant influence over their financial and operating policies. The table below shows a breakdown of these entities which, despite not holding 20% of their capital or voting rights and despite their classification under "Non-current assets held for sale", the Group considered to be associates as it exercises significant influence (due to significant representation on the companies' governing bodies, or the effective ability to influence their strategic and operating policies): Company Haciendas Marqués de la Concordia, S.A. Numzaan, S.L. % shareholding 31/12/2015 31/12/2014 16.16 14.13 16.16 14.13 The following is a list of companies in which the Group holds an interest exceeding 20% of capital but not treated as associates in the Group's consolidated balance sheet at 31 December 2015 and 2014, since it is considered that the Group does not exercise significant influence over them, given the specific features of those investments: either the Group has no significant representation on those companies’ governing bodies, or it has no effective ability to influence their strategic and operating policies: % shareholding Company 31/12/2015 31/12/2014 Promociones y Gestiones Patrimoniales 1997, S.L. 48.66 48.66 Naviera Koala, A.I.E. 34.78 34.78 Aviones Carraixet Crj-200 II, A.I.E. 25.00 25.00 Aviones Turia Crj-200 I, A.I.E. 25.00 25.00 Aviones Portacoli Crj-200 III, A.I.E. 24.90 24.90 The aggregate of investments in such companies was not a significant item in the Group's consolidated financial statements for the year ended 31 December 2015. 26 (2.1.3.4) Structured entities An entity that has been designed so that voting or similar rights are not the dominant factor in deciding who controls the entity, such as when any voting rights relate to administrative tasks only and the relevant activities are directed by means of contractual arrangements. A structured entity often has some or all of the following features or attributes: - - Restricted activities. A narrow and well-defined objective, such as to effect a tax-efficient lease, carry out research and development activities, provide a source of capital or funding to an entity or provide investment opportunities for investors by passing on risks and rewards associated with the assets of the structured entity to investors. Insufficient equity to permit the structured entity to finance its activities without subordinated financial support. Financing in the form of multiple contractually linked instruments to investors that create concentrations of credit or other risks (tranches). Examples of entities that are regarded as structured entities include, but are not limited to: - Securitization vehicles Asset-backed financings Some investment funds In those cases where the Group creates, or has interests in, entities designed to provide investment opportunities for customers or to transfer risks or for other purposes, it determines whether control exists over the investee using internal criteria and procedures and related regulations, and, therefore, whether it should or should not be consolidated. These methods and procedures determine the existence of control by considering how decisions are taken regarding relevant activities and whether there is exposure to variability of returns and if there is a link between power and returns. Consolidated structured entities: These entities include the so-called "asset securitization funds" and vehicles, created to provide investments opportunities to customers or to transfer risks or for other purposes, and are fully consolidated where, based on analysis, it is concluded that the Group has control. In the specific case of the securitization funds to which Group entities transfer lending portfolios, when assessing whether the Group has control, the following circumstances which indicate control are considered: - The activities of the securitization funds are carried out on behalf of the entity, in accordance with the specific needs of the business, such that it obtains benefits or advantages from the activities of the securitization funds. - The entity retains decision-making power to obtain most of the benefits of the activities of the securitization funds or delegates this power through an "automatic pilot" mechanism (securities funds are structured such that all decisions and activities have been predefined before their creation). - The entity has rights to the majority of the benefits of the securitization funds and, therefore, is exposed to the risks inherent in its activity. The Bank retains most of the residual benefits of the securitization funds. - The entity retains most of the risks of the securitization funds' assets. If control is determined to exist on the basis of these indicators, the securitization funds are included in the consolidated Group. The Group determined that in none of the securitizations made from 1 January 2004, the securitised assets could be derecognised from the consolidated balance sheet (see Note 12 and Appendix V), and that the funds should be consolidated, as the Group manages the impairment of collateral and retains substantially the expected credit losses and possible variations in net cash flows through subordinated finance and credit facilities in favour of the securitization funds. 27 Unconsolidated structured entities: The Group has vehicles that provide investment opportunities to customers or transfer risks or for other purposes. These vehicles are not consolidated as the Group does not have control and as they do not meet the criteria for consolidation in IFRS 10. The amount of the assets and liabilities of these vehicles is not material in relation to the Group's consolidated financial statements. (2.1.3.5) Changes in levels of investments in subsidiaries Acquisitions and disposals that do not result in a change of control are accounted for as equity transactions, and gain and loss is not recognised in the income statement. Goodwill is not remeasured. The difference between the consideration paid or received and the decrease or increase in the amount of non-controlling interests, respectively, is recognised in reserves. Similarly, if a parent loses control of a subsidiary, it derecognises the assets, liabilities and non-controlling interests and any other items that could be recognised in valuation adjustments of the former subsidiary and recognises the fair value of the consideration received and any investment retained. The difference between these amounts is recognised in the income statement. (2.2) Financial instruments: initial recognition, derecognition of financial instruments, fair value and amortised cost of financial instruments, classification and measurement and reclassification among categories (2.2.1) Initial recognition of financial instruments Financial instruments are initially recognised on the consolidated balance sheet when the Group becomes a party to the contract in accordance with the provisions thereof. Specifically, debt instruments, such as loans and cash deposits, are recognised from the date on which the legal right to receive or the legal obligation to pay cash arises. Derivative financial instruments are generally recognised from the trade date. A regular way purchase or sale of financial assets, defined as one in which the parties' reciprocal obligations must be discharged within a time frame established by regulation or convention in the marketplace and that may not be settled net, such as stock market and forward currency purchase and sale contracts, is recognised on the date from which the rewards, risks, rights and duties attaching to all owners are for the purchaser, which, depending on the type of financial asset purchased or sold, may be the trade date or the settlement or delivery date. In particular, transactions performed in the spot currency market are recognised on the settlement date; equity instruments traded in Spanish secondary securities markets are recognised on the trade date, and debt instruments traded in these markets are recognised on the settlement date. (2.2.2) Derecognition of financial instruments A financial asset is derecognised when one or some of these following conditions happens: - The contractual rights to the cash flows from the financial asset expire; or - The financial asset is transferred and substantially all its risks and rewards or, although these are not substantially transferred or retained, it transfers control over the financial asset (see Note 2.7). Financial liabilities are derecognised from the consolidated balance sheet when the obligations are extinguished or when they are repurchased by the Group with the intention either to resell them or to cancel them. (2.2.3) Fair value and amortised cost of financial instruments The fair value of a financial instrument on a specific date is the amount at which it could be delivered or settled on that date between knowledgeable, willing parties in an arm’s length transaction. The most objective and common reference for the fair value of a financial instrument is the price that would be paid for it on an organised, transparent and deep market (“quoted price” or “market price”). The Group measures daily all the positions that must be recognised at fair value based either on available market prices for the same instrument, or on valuation techniques supported by observable market inputs or, if appropriate, on the best available information, using assumptions that market agents would apply to measure the asset or liability assuming they are acting in its best interest. Note 27 provides information on the fair value of the Group's main assets and liabilities at 31 December 2015 and 2014. 28 Amortised cost is understood to be the acquisition cost of a financial asset or liability plus or minus, as appropriate, the principal repayments and interest payments and the cumulative amortisation (as reflected in the consolidated income statement) using the effective interest method) of any difference between the initial cost and the maturity amount of the financial instruments. In the case of financial assets, amortised cost furthermore includes any reductions for impairment or uncollectibility. The effective interest rate is the discount rate that exactly matches the carrying amount of a financial instrument to the present value of all its estimated cash flows of all kinds over its remaining life, but disregarding future credit losses. For fixed rate financial instruments, the effective interest rate coincides with the contractual interest rate established on the acquisition date adjusted, where applicable, for the fees and transaction costs that, pursuant to IAS 39, must be included in the calculation of the effective interest rate. In the case of floating rate financial instruments, the effective interest rate is determined in a similar fashion to fixed rate transactions and is recalculated on the date of every revision of the contractual interest rate of the transaction, taking into account any changes in the future cash flows. (2.2.4) Classification and measurement of financial assets and liabilities Financial instruments are classified in the Group’s consolidated balance sheet as follows: – Financial assets and liabilities at fair value through profit or loss: this category includes financial instruments classified as held for trading and other financial assets and liabilities classified as at fair value through profit or loss: Financial assets held for trading include those acquired with the intention of selling them in the short term or which are part of a portfolio of identified financial instruments that are managed together and for which there is evidence of a recent pattern of short-term profit taking, and derivatives not designated as hedging instruments, including those separated from hybrid financial instruments pursuant to IAS 39. Financial liabilities held for trading include those that have been issued with an intention to repurchase them in the near term or that form part of a portfolio of identified financial instruments that are managed together and for which there is evidence of a recent pattern of short-term profit taking; short positions arising from financial asset sales under non-optional repurchase agreements or borrowed securities, and derivatives other than as hedging instruments, including those separated from hybrid financial instruments pursuant to IAS 39. Other financial assets at fair value through profit or loss are considered as financial assets designated as such from initial recognition, the fair value of which may be determined reliably, which meet one of the following conditions: In the case of hybrid financial instruments in which the embedded derivative(s) must be accounted for separately from the host contract, the fair value of the embedded derivative(s) cannot be estimated reliably. In the case of hybrid financial instruments for which it is compulsory to separate the embedded derivative(s), the Group has elected to classify the entire hybrid financial instrument in this category from initial recognition, since the requirements established by current regulations are met in the sense that the embedded derivative(s) significantly modify/modifies the cash flows that the host contract would have had if it had been considered separately from the embedded derivative(s) and that there is an obligation to separate the embedded derivative(s) from the host contract for accounting purposes. When the classification of a financial asset in this category results in more relevant information, because it eliminates or significantly reduces a measurement or recognition inconsistency (also referred to as an “accounting mismatch”) that would otherwise arise from measuring assets or liabilities or recognising the gains or losses on them on different bases. When the classification of a financial asset in this category results in more relevant information, because a group of financial assets, liabilities or both, is managed and its performance is evaluated on a fair value basis, in accordance with a documented risk management or investment strategy, and information about the group is provided on that basis to the Group’s key management personnel. 29 Other financial liabilities at fair value through profit or loss are considered as financial liabilities designated as such from initial recognition, the fair value of which may be determined reliably, which meet one of the following conditions: In the case of hybrid financial instruments in which the embedded derivative(s) must be accounted for separately from the host contract, the fair value of the embedded derivative(s) cannot be estimated reliably. In the case of hybrid financial instruments for which it is compulsory to separate the embedded derivative(s), the Group has elected to classify the entire hybrid financial instrument in this category from initial recognition, since the requirements established by current regulations are met in the sense that the embedded derivative(s) significantly modify/modifies the cash flows that the host contract would have had if it had been considered separately from the embedded derivative(s) and that, pursuant to prevailing regulations, there is an obligation to separate the embedded derivative(s) from the host contract for accounting purposes. When the classification of a financial liability in this category results in more relevant information, because it eliminates or significantly reduces a measurement or recognition inconsistency (also referred to as an “accounting mismatch”) that would otherwise arise from measuring assets or liabilities or recognising the gains or losses on them on different bases. When the classification of a financial liability in this category results in more relevant information, because a group of financial liabilities, assets or both is managed and its performance is evaluated on a fair value basis, in accordance with a documented risk management or investment strategy and information about the group is provided on that basis to the Group’s key management personnel. Financial instruments at fair value through profit or loss are initially measured at their fair value. Later changes to the fair value are recognised in the consolidated income statement under “Gains or losses on financial assets and liabilities (net)", except for changes in the fair value attributable to income accrued on the financial instrument other than trading derivatives, which is recognised in the consolidated income statement under either “Interest and similar income”, “Interest expense and similar charges”, or “Return on equity instruments”, depending on their nature. The accrued returns on debt instruments included in this category are calculated using the effective interest method. Notwithstanding the above, financial derivatives whose underlying assets are equity instruments whose fair value cannot be measured reliably and which are settled by delivery of the underlying, are measured in these consolidated financial statements at cost. - Held-to-maturity investments: this category includes debt securities traded on active markets with fixed maturities and fixed or determinable cash flows for which the Group has, from inception and any subsequent date, both the positive intention and demonstrated financial ability to hold to maturity. Debt securities included in this category are initially measured at fair value adjusted by the amount of the transaction costs that are directly attributable to the acquisition of the financial asset, which are recognised in the consolidated income statement by the effective interest method as defined in IAS 39. Subsequent to acquisition, debt securities included in this category are measured at amortised cost calculated using the effective interest method. The interest accrued on these securities, calculated using the effective interest method, is recognised under “Interest and similar income” in the consolidated income statement. Exchange differences on securities included in this portfolio denominated in currencies other than the euro are recognised as explained in Note 2.4. Any impairment losses on these securities are recognised as set forth in Note 2.9. 30 - Loans and receivables: this category includes unquoted debt securities, financing granted to third parties in connection with ordinary lending activities carried out by the consolidated entities and receivables from purchasers of their goods and the users of their services. This category also includes finance lease transactions in which the consolidated entities act as the lessor. The financial assets included in this category are initially measured at fair value adjusted by the amount of the fees and transaction costs that are directly attributable to the acquisition of the financial asset and which, in accordance with the provisions of the regulations applicable, must be allocated to the consolidated income statement by the effective interest method through maturity. Subsequent to acquisition, assets included in this category are measured at amortised cost. Assets acquired at a discount are measured at the cash amount paid and the difference between their repayment value and the amount paid is recognised as finance income using the effective interest method during the remaining term to maturity. The consolidated entities generally intend to hold the loans and credits granted by them until their final maturity and, therefore, they are presented in the consolidated balance sheet, subsequent to initial recognition, at their amortised cost. The interest accrued on these assets from their initial recognition, calculated using the effective interest method, is recognised under “Interest and similar income” in the consolidated income statement. Exchange differences on securities included in this portfolio denominated in currencies other than the euro are recorded as set forth in Note 2.4. Any impairment losses on these assets are recognised as described in Note 2.9. Debt securities included in fair value hedges are recognised as explained in Note 2.3. - Available-for-sale financial assets: This category includes debt securities not classified as held-to-maturity investments, as loans and receivables or as financial assets at fair value through profit or loss owned by the Group and equity instruments owned by the Group relating to entities other than subsidiaries, joint ventures or associates that are not classified as at fair value through profit or loss. The instruments included in this category are initially measured at fair value adjusted by the transaction costs that are directly attributable to the acquisition of the financial asset, which are recognised, through maturity, in the consolidated income statement by the effective interest method (as defined in the current regulations), except for those of financial assets with no fixed maturity, which are recognised in the income statement when these assets become impaired or are derecognised. Subsequent to acquisition, financial assets included in this category are measured at fair value. However, equity instruments whose fair value cannot be determined in a sufficiently objective manner are measured in these consolidated financial statements at cost less any impairment losses calculated as detailed in Note 2.9. Changes in the fair value of available-for-sale financial assets relating to accrued interest or dividends since their initial recognition are recognised in “Interest and similar income" (calculated using the effective interest method) and “Return on equity instruments” in the consolidated income statement, respectively. Any impairment losses on these instruments are recognised as described in Note 2.9. Exchange differences on financial assets denominated in currencies other than the euro are recognised as explained in Note 2.4. Changes in the fair value of financial assets hedged in fair value hedges are recognised as explained in Note 2.3. Other changes in the fair value of available-for-sale financial assets from the acquisition date are recognised in Group's equity under “Valuation adjustments - Available-for-sale financial assets” until the financial asset is derecognised, at which time the balance recorded under this item is recognised under “Gains or losses on financial assets and liabilities (net)” in the consolidated income statement or, in the case of equity instruments considered to be strategic investments for Group, under “Gains/(losses) on non-current assets held for sale not classified as discontinued operations”. 31 - Financial liabilities at amortised cost: this category includes financial liabilities not included in any of the preceding categories. The liabilities issued by the consolidated entities which, although capital for legal purposes, do not meet the requirements for classification as equity in accordance with IAS 32, basically the shares issued by the consolidated entities that do not carry any voting rights but entitle their holders to receive dividends if certain conditions are met, are classified as financial liabilities at amortised cost, unless the Group has designated them as financial liabilities at fair value through profit or loss, if they qualify as such. The financial liabilities included in this category are initially measured at fair value adjusted by the amount of the transaction costs that are directly attributable to the issuance or trading of the financial liability, which are recognised in the consolidated income statement by the effective interest method defined in IAS 39 until maturity. Subsequently, these financial liabilities are measured at amortised cost calculated using the effective interest method defined in IAS 39. The interest accrued on these liabilities since their initial recognition, calculated using the effective interest method, is recognised under “Interest expense and similar charges” in the consolidated income statement. Exchange differences on liabilities included in this portfolio denominated in currencies other than the euro are recognised as explained in Note 2.4. Financial liabilities included in fair value hedges are recognised as explained in Note 2.3. Nevertheless, financial instruments that should be considered as non-current assets held for sale in accordance with IFRS 5 are recognised in the consolidated financial statements as explained in Note 2.20. (2.2.5) Reclassification of financial instruments between portfolios In 2015 and 2014, there were no reclassifications between financial instrument portfolios, nor were there any sales of financial assets classified as "Held-to-maturity investments" for significant amounts. (2.3) Hedge accounting and mitigation of risk The Group uses financial derivatives as part of its strategy to reduce its exposure to interest rate, credit, foreign exchange risk and other risks. When these transactions meet certain requirements stipulated in IAS 39, they qualify for hedge accounting. When the Group designates a transaction as a hedge, it does so from the initial date of the transactions or instruments included in the hedge, and the hedging transaction is documented appropriately. The hedge accounting documentation includes identification of the hedged item(s) and the hedging instrument(s), the nature of the risk to be hedged and the criteria or methods used by the Group to assess the effectiveness of the hedge over its entire life, taking into account the risk to be hedged. The Group only applies hedge accounting for hedges that are considered highly effective over their entire lives. A hedge is considered to be highly effective if, during its expected life, the changes in fair value or cash flows of the hedged item that are attributable to the risk hedged in the hedging of the financial instrument(s) are almost completely offset by changes in the fair value or cash flows, as appropriate, of the hedging instrument(s). To measure the effectiveness of hedges designated as such, the Group analyses whether, from the beginning to the end of the term defined for the hedge, it can expect, prospectively, that the changes in the fair value or cash flows of the hedged item that are attributable to the hedged risk will be almost fully offset by changes in the fair value or cash flows, as appropriate, of the hedging instrument and, retrospectively, that the actual results of the hedge will have been within a range of 80% to 125% of the results of the hedged item. Hedging transactions performed by the Group are classified as follows: - Fair value hedges: hedge of the exposure to changes in fair value of financial assets or liabilities or unrecognised firm commitments, or of an identified portion of such assets, liabilities or firm commitments, that is attributable to a particular risk, provided that it affects the consolidated income statement. - Cash flow hedges: hedge of the exposure to variability in cash flows that is attributable to a particular risk associated with a financial asset or liability or a highly probable forecast transaction, provided that it could affect the consolidated income statement. - Hedge of a net investment in foreign operations: hedge of the currency risk on investments in subsidiaries, associates, joint ventures and branches of the Group whose activities are based on or conducted in another country or in a functional currency than the euro. 32 In the specific case of financial instruments designated as hedged items or qualifying for hedge accounting, gains and losses are recognised as follows: - In fair value hedges, the gains or losses arising on both the hedging instruments and the hedged items are recognised directly in the consolidated income statement. - In cash flow hedges, the gains or losses attributable to the portion of the hedging instruments that qualifies as an effective hedge are recognised temporarily in consolidated equity under "Valuation adjustments - Cash flow hedges". Financial instruments hedged in this type of hedging transaction are recognised as explained in Note 2.2, with no change made to the recognition criteria due to their consideration as hedged items. - In hedges of net investments in foreign operations, the gains or losses attributable to the portion of the hedging instruments qualifying as an effective hedge are recognised temporarily in consolidated equity under "Valuation adjustments - Hedges of net investments in foreign operations". Financial instruments hedged in this type of hedging transaction are recognised as explained in Note 2.2, with no change made to the recognition criteria due to their consideration as hedged items. As a general rule, in cash flow hedges, the gains or losses attributable to the effective portion of the hedging instruments are not recognised in the consolidated income statement until the gains or losses on the hedged item are recognised in the consolidated income statement or, if the hedge relates to a highly probable forecast transaction that will lead to the recognition of a non-financial asset or liability, they will be recognised as part of the acquisition or issue cost when the asset is acquired or the liability is assumed. In the case of hedges of net investments in foreign operations, the amounts recognised as valuation adjustments in equity in accordance with the aforementioned criteria are recognised in the consolidated income statement when they are disposed of or derecognised. In cash flow hedges and hedges of net investments in foreign operations, the gains or losses on the ineffective portion of the hedging instruments are recognised directly under “Gains or losses on financial assets and liabilities (net)” in the consolidated income statement. The Group discontinues hedge accounting when the hedging instrument expires or is sold, when the hedge no longer meets the requirements for hedge accounting or it revokes the designation as a hedge. When, as explained in the preceding paragraph, hedge accounting is discontinued for a fair value hedge, in the case of hedged items carried at amortised cost, the value adjustments made as a result of the hedge accounting described above are recognised in the consolidated income statement through maturity of the hedged items, using the effective interest rate recalculated as at the date of discontinuation of hedge accounting. If hedge accounting is discontinued for a cash flow hedge or a hedge of a net investment in a foreign operation, the cumulative gain or loss on the hedging instrument recognised in equity under “Valuation adjustments” in the consolidated balance sheet will continue to be recognised under that heading until the forecast hedged transaction occurs, when it will be reclassified into the income statement or it will correct the acquisition cost of the asset or liability to be recorded, if the hedged item is a forecast transaction that results in the recognition of a non-financial asset or liability. The Group enters into hedges on a transaction-by-transaction basis pursuant to the aforementioned criteria by assessing the hedging instrument and the hedged item on an individual basis and continually monitoring the effectiveness of each hedge, to ensure that changes in the value of the hedging instrument and the hedged item offset each other. The Group's main hedged positions and the financial hedging instruments used are as follows: Fair value hedges – Available-for-sale financial assets: o Fixed-rate debt securities, whose risk is hedged with interest rate derivatives (basically swaps). The Group also hedges certain positions against credit risk with credit derivatives (basically credit default swaps). o Equity instruments, whose market risk is hedged with equity swaps and futures arranged in active markets. 33 – Loans and receivables: o – Fixed-rate loans, whose risk is hedged with interest rate derivatives (basically swaps). The Group also hedges certain positions against credit risk with credit derivatives (basically credit default swaps). Financial liabilities at amortised cost: o Long-term fixed-rate deposits and marketable debt securities issued by the Group, whose risk is hedged with interest rate derivatives (basically swaps). Cash flow hedges – Available-for-sale financial assets: o – Loans and receivables: o – Floating-rate debt securities, whose risk is hedged with interest rate derivatives (basically swaps). Floating-rate loans, whose risk is hedged with interest rate derivatives (basically swaps). Financial liabilities at amortised cost: o Marketable debt securities issued by the Group, whose risk is hedged with interest rate derivatives (basically swaps). 34 (2.4) Foreign currency transactions (2.4.1) Functional currency The Group’s functional currency is the euro. Consequently, all balances and transactions denominated in currencies other than the euro are considered to be denominated in “foreign currency”. The detail, by currency and item, of the equivalent euro value of the main asset and liability balances in the consolidated balance sheet at 31 December 2015 and 2014 denominated in foreign currency is as follows: (Thousands of euros) 31/12/2015 ITEMS Assets 31/12/2014 Liabilities Assets Liabilities Balances in US dollars Cash and balances with central banks Financial assets and liabilities held for trading 1,225 - 1,265 - 316,539 627,381 329,406 602,465 1,268,698 - 1,287,368 - Investments - - - - Financial liabilities at amortised cost - 603,222 - 479,317 964 - 869 - - - 2,170 - Loans and receivables Available-for-sale financial assets Held-to-maturity investments 69,446 20,692 4,257,794 3,612,274 1,656,872 1,251,295 5,878,872 4,694,056 358 - 480 - 154,970 156,439 173,638 173,574 76,412 - 81,137 - Financial liabilities at amortised cost - 74,709 - 39,248 Available-for-sale financial assets - - - - Other - 158 100 183 231,740 231,306 255,355 213,005 Other (1) Total Balances in pounds sterling Cash and balances with central banks Financial assets and liabilities held for trading Loans and receivables Total Balances in other currencies Cash and balances with central banks Financial assets and liabilities held for trading Loans and receivables Financial liabilities at amortised cost Other Total Total foreign currency balances 225 - 299 - 33,456 30,926 30,170 25,824 198,855 - 225,643 - - 28,905 - 31,571 61 14,364 2,299 14,551 232,597 74,195 258,411 71,946 2,121,209 1,556,796 6,392,638 4,979,007 (1) In 2014, related mainly to balances with City National Bank of Florida, classified as a “Disposal group” (2.4.2) Criteria for translation of foreign currency balances Balances in foreign currencies are translated to euros in two consecutive phases: - Translation of foreign currency to the functional currency of the Group entities, joint ventures and entities accounted for using the equity method; and - Translation to euros of the balances of consolidated companies or companies accounted for using the equity method whose reporting currency is not the euro. The functional currencies of all the Group entities or entities accounted for using the equity method in the consolidated financial statements are the same as their respective reporting currencies. 35 Translation of foreign currency to the functional currency: Foreign currency transactions performed by consolidated entities or entities accounted for using the equity method are initially recognised in their respective financial statements at the equivalent value in their functional currencies, translated using the exchange rates prevailing at the transaction date. Subsequently, the consolidated entities translate the foreign currency monetary items to their functional currencies using the exchange rates at year end. Furthermore: - Non-monetary items measured at historical cost are translated to the functional currency at the exchange rate at the date of acquisition. - No-monetary items measured at fair value are translated to the functional currency at the exchange rate at the date when the fair value was determined. Entities whose functional currency is not the euro: The balances in the financial statements of the consolidated entities and entities accounted for using the equity method whose functional currency is not the euro are translated to euros as follows: - Assets and liabilities, at the closing rates. - Income and expenses and cash flows, at the average exchange rates for the year. - Equity items, at the historical exchange rates. (2.4.3) Exchange rates applied The exchange rates used by the Group in translating the foreign currency balances to euros for the purpose of preparing the consolidated financial statements, taking into account the methods mentioned above, were the official rates published by the European Central Bank. (2.4.4) Recognition of exchange differences Exchange differences arising on translating foreign currency balances into the functional currency of consolidated entities and their branch offices are generally recognised at their net value in the consolidated income statement under "Exchange differences (net)". As an exception to this rule, exchange differences affecting the value of financial instruments measured at fair value through profit or loss are recognised in the consolidated income statement together with all other changes that may affect the fair value of the instrument, under "Gains or losses on financial assets and liabilities (net)". However, exchange differences arising on non-monetary items measured at fair value through equity are recognised in consolidated equity under “Valuation adjustments – Exchange differences” in the consolidated balance sheet until they are realised. The exchange differences arising on the translation to euros of the financial statements in the functional currencies of the consolidated entities, whose functional currency is not the euro, are recognised in consolidated equity under “Valuation adjustments – Exchange differences” in the consolidated balance sheet, whereas those translated to euros of the financial statements of entities accounted for using the equity method are recognised under “Valuation adjustments – Entities accounted for using the equity method”. (2.4.5) Entities and branches located in hyperinflationary economies None of the functional currencies of the consolidated subsidiaries and associates and of their branches located abroad relate to hyperinflationary economies as defined by IFRS-EU. Accordingly, at the 2015 year-end it was not necessary to adjust the financial statements of any consolidated entity or associate to correct for the effect of inflation. 36 (2.5) Recognition of income and expenses The most significant accounting criteria used by the Group to recognise its income and expenses are summarised as follows: (2.5.1) Interest income, interest expense, dividends and similar items As a general rule, interest income, interest expenses and similar items are recognised on the basis of their period of accrual using the effective interest method defined in IAS 39. Dividends received from companies other than those within the scope of consolidation of the Group are recognised as income when the consolidated entities' right to receive them arises. However, when a debt security is assessed to be impaired individually or collectively because recovery is considered unlikely, the entity ceases to recognise the interest accrued in the consolidated income statement. In general, amounts received on impaired loans and credits are applied first to the oldest past-due amount. Unpaid interest is recognised first, then any excess is applied to reduce the outstanding principal. (2.5.2) Commissions, fees and similar items Fee and commission income and expenses that are not to be included in the calculation of the effective interest rate of transactions and/or are not included in the cost of financial assets or liabilities other than those classified as at fair value through profit or loss are recognised in the consolidated income statement using criteria that vary according to their nature. The most significant fee and commission items are as follows: - Fees and commissions linked to the acquisition of financial assets and liabilities carried at fair value through profit or loss, which are recognised in the income statement at the settlement date. - Those arising from transactions or services that are performed over a period of time, which are recognised in the consolidated income statement over the life of these transactions or services. - Those relating to services provided in a single act, which are recognised in the income statement when the single act is carried out. (2.5.3) Non-finance income and expenses Non-financial income and expenses are recognised on an accrual basis. (2.5.4) Deferred income and accrued expenses These are recognised for accounting purposes at the present value of the estimated cash flows discounted at market rates. (2.6) Offsetting Asset and liability balances are offset, i.e. reported in the consolidated balance sheet at their net amount, when, and only when, they arise from transactions in which a contractual or legal right of setoff exists and the Group intends to settle them on a net basis, or to realise the asset and settle the liability simultaneously. In this regard, “offsetting" is not considered when presenting the financial assets subject to valuation adjustments for decline in value or impairment, i.e. net of these adjustments, in the consolidated financial statements under IFRS-EU. In addition, following application of the amendment to IAS 32 Offsetting Financial Assets and Financial Liabilities, the Group offset the positions in trading derivatives arranged through clearing houses as they met the criteria for offsetting a financial asset and a financial liability, as follows: - the entity has a legally enforceable right to set off the recognised amounts of the instruments; and - the entity intends either to settle on a net basis, or to realise the asset and settle the liability simultaneously. 37 The amendment to IAS 32 clarifies when a financial asset and financial liability is eligible for offset. The criteria were considered for the aforementioned set-off. Specifically, regarding the first of the above criteria, the right of set-off cannot be contingent on a future event and must be legally enforceable in the following circumstances: the normal course of business, an event of default and an event of insolvency or bankruptcy of the entity or any of the counterparties. Regarding the second one, the settlement mechanism through clearing houses must have features that eliminate or result in insignificant credit and liquidity risk, and that will process receivables and payables in a single settlement process or cycle, so that the result is, effectively, equivalent to net settlement. Note 9 and note 14 present a detail of net positions by class of derivative. However, in accordance with prevailing regulations, other disclosures regarding offset positions are presented at their gross amount. (2.7) Transfers of financial assets The accounting treatment of transfers of financial assets depends on the extent to which the risks and rewards associated with the transferred assets are transferred to third parties: - If substantially all the risks and rewards of the assets transferred are transferred to third parties – unconditional sale of financial assets, sale of financial assets under an agreement to repurchase them at their fair value at the date of repurchase, sale of financial assets with a purchased call option or written put option that is deeply out of the money, securitization of assets in which the transferor does not retain a subordinated debt or grant any credit enhancement to the new holders, and other similar cases – the transferred financial asset is derecognised and any rights or obligations retained or created in the transfer are recognised simultaneously. - If substantially all the risks and rewards associated with the financial asset transferred are retained - sale of financial assets under an agreement to repurchase them at a fixed price or at the sale price plus interest, a securities lending agreement in which the borrower undertakes to return the same or similar assets, securitization of financial assets in which a subordinated debt or another type of credit enhancement is retained that absorbs substantially all the expected credit losses on the securitised assets, and other similar cases – the transferred financial asset is not derecognised and continues to be measured by the same criteria as those used prior to the transfer. However, the following items are recognised with no offsetting: An associated financial liability, for an amount equal to the consideration received; this liability is subsequently measured at amortised cost, or, if the aforementioned requirements for classification as other financial liabilities at fair value through profit or loss are met, at fair value, in accordance with the aforementioned criteria for this type of financial liability. The income from the financial asset transferred but not derecognised and any expense incurred on the new financial liability. - If the Group neither transfers nor retains substantially all the risks and rewards associated with the financial asset transferred – sale of financial assets with a purchased call option or written put option that is not deeply in or out of the money, securitization of financial assets in which the transferor retains a subordinated debt or other type of credit enhancement for a portion of the transferred asset, and other similar cases – the following distinction is made: If the seller does not retain control of the transferred financial asset, the transferred financial assets is derecognised and any right or obligation retained or created as a result of the transfer is recognised. If the seller retains control of the transferred financial asset, it continues to recognise it in the consolidated balance sheet for an amount equal to its exposure to changes in value and recognises a financial liability associated with the transferred financial asset. The net amount of the transferred asset and associated liability is the amortised cost of the rights and obligations retained, if the transferred asset is measured at amortised cost, or the fair value of the rights and obligations retained, if the transferred asset is measured at fair value. 38 Accordingly, financial assets are only derecognised when the cash flows they generate have been extinguished or when substantially all the inherent risks and rewards have been transferred to third parties. Note 29.1 contains a summary of the main circumstances of the principal transfers of assets outstanding at 2015 and 2014 year end which did not lead to the derecognition of the related assets. (2.8) Exchanges of assets Exchanges of assets entail the acquisition of tangible or intangible assets in exchange for other nonmonetary assets or a combination of monetary and non-monetary assets. For the purposes of these consolidated financial statements, the foreclosure of assets to recover amounts owed to consolidated entities by third parties is not considered an exchange of assets. The assets received in an exchange of assets are recognised at fair value, provided that the transaction can be deemed to have commercial substance, as defined in IAS 16 and IAS 38, and that the fair value of the asset received or, failing this, of the asset given up, can be estimated reliably. The fair value of the instrument received is determined as the fair value of the asset given up plus, where applicable, the fair value of any monetary consideration given up in exchange, unless there is clearer evidence of the fair value of the asset received. If the exchanges of assets do not meet the above requirements, the asset received is recognised at the carrying amount of the asset given up plus the monetary consideration given up or assumed in the acquisition. (2.9) Impairment of financial assets A financial asset is considered to be impaired – and therefore its carrying amount is adjusted to reflect the effect of impairment – when there is objective evidence that events have occurred which: - In the case of debt instruments (loans and debt securities), give rise to an adverse impact on the future cash flows that were estimated at the transaction date. An instrument is considered impaired when there are reasonable doubts that its carrying amount will be recovered and/or the related interest will be collected for the amounts and on the dates initially agreed upon. - In the case of equity instruments, mean that their carrying amount may not be fully recovered. As a general rule, the carrying amount of impaired financial instruments is adjusted with a charge to the consolidated income statement for the period in which the impairment becomes evident, and the reversal, if any, of previously recognised impairment losses is recognised in the consolidated income statement for the period in which the impairment is reversed or reduced. When the recovery of any recognised amount is considered unlikely, the amount is written off, without prejudice to any actions that the consolidated entities may initiate to seek collection until their contractual rights are extinguished due to expiry of the statute-of-limitations period, forgiveness or any other cause. The criteria applied by the Group to determine possible impairment losses in each of the various financial instrument categories and the method used to calculate and recognise such impairment losses are as follows: Debt instruments carried at amortised cost The amount of an impairment loss incurred on a debt instrument carried at amortised cost is equal to the negative difference between its carrying amount and the present value of its estimated future cash flows. In estimating the future cash flows of debt instruments the following factors are taken into account: - All the amounts that are expected to be obtained over the remaining life of the instrument; including, where appropriate, those which may result from the collateral provided for the instrument (less the costs for obtaining and subsequently selling the collateral). The impairment loss takes into account the likelihood of collecting accrued past-due interest receivable. - The different types of risk to which each instrument is exposed. - The circumstances in which collections will foreseeably be made. Specifically as regards impairment losses resulting from materialisation of the insolvency risk of the obligors (credit risk), a debt instrument is impaired due to insolvency: - When there is evidence of a deterioration of the obligor’s ability to pay, either because it is in arrears or for other reasons, and/or 39 - When country risk materialises; country risk is defined as the risk that is associated with debtors resident in a given country due to circumstances other than normal commercial risk. Impairment losses on these assets are assessed as follows: - Individually, for all significant debt instruments and for instruments which, although not significant, cannot be included in any group of assets with similar risk characteristics: instrument type, debtor's industry and geographical location, type of guarantee or collateral, age of pastdue amounts etc. - Collectively, the Group classifies transactions on the basis of the nature of the obligors, the conditions of the countries in which they reside, transaction status, type of guarantee or collateral, age of past-due amounts, etc. For each risk group it establishes the impairment losses that must be recognised in the consolidated financial statements. Additionally, the Group recognises a loss for inherent impairments not specifically identified. This impairment is the loss inherent to any portfolio of assets incurred at the date of the financial statements. In addition to this process, the Group has developed a methodology to estimate the present value of the future cash flows of assets (excluding losses not incurred) in accordance with IAS 39. The model establishes different processes according to the classification of customers as individually significant or individually no significant. A threshold is in place to establish this differentiation after analysing the portfolio and the Bank's monitoring policy. With this customer selection criteria, individualised analysis has a large weight on the total estimated impairment in the model. Once the thresholds are determined, the process is as follows: a) Individually significant assets. Triggers are analysed to detect customers showing Objective Evidence of Impairment ("OEI"), distinguishing between two groups: - - Customers with OEI: incurred loss is calculated based on the present value of expected future cash flows (repayment of principal plus interest) of each of the customer's transactions (discounted at the original effective interest rate) compared to the current carrying amount. Both going concern and gone concern assumptions are considered. Customers without OEI: verification is made that the customer does not present any trigger that effectively evidences impairment and no provision is required given the customer's loan status. A collective calculation (IBNR) is made for these customers. Their losses depend on the PD (probability of default) related to the transaction/customers and estimated LGD (loss given default), similar to individually insignificant assets. b) Individually no significant assets. Impairment is calculated based on historical default data, adjusted to reflect current (micro and macro) economic conditions, of customers that are not individually significant, distinguishing between: - Customers with OEI: incurred loss depends fully on the transaction LGD (severity) of the operation, conditioned by recovery process; due to the PD of this population is 100%. Customers without OEI: incurred loss depends on the PD of the transaction/customer and the estimated LGD (based on associated collateral or guarantees, or estimated recovery data). To estimate collective impairment losses, the Group uses the same methodological framework, sources and tools as those used to estimate IRB regulatory capital parameters and approved by the regulator. However, as the requirements for calculating incurred loss are different to those of capital models, a specific calibration is made to adapt it to the requirements of IAS 39. The main difference lies in the window considered to calculate each parameter. Whereas the capital framework establishes an approach aimed at measuring the average observed in an economic cycle (PD Through-the-Cycle, in the case of probability of default) or in a downturn scenario (LGD Downturn or Best Estimate in the case of loss given default or severity), the accounting framework attempts to define an approach aimed at measuring the situation observed at each moment of the cycle ( “Point in Time”, or “PIT”). This is the reason for the calibration process to obtain PIT parameters that better reflect the current economic and financial characteristics. This did not process evidence differences in relation to the overall impairment loss figure recognised by the Group. 40 Debt instruments classified as available for sale The amount of the impairment losses on debt securities included in the available-for-sale financial asset portfolio is the full or partial negative difference, if any, between their fair value and their acquisition cost (net of any principal repayment or amortisation), less any impairment loss previously recognised in the consolidated income statement. In the case of impairment losses arising due to the insolvency of the issuer of the debt instruments classified as available for sale, the procedure followed by the Group for calculating such losses is the same as the method used for debt instruments carried at amortised cost explained in the preceding section. When there is objective evidence that the losses arising on measurement of these assets are due to impairment, they are removed from the equity item “Valuation adjustments – Available-for-sale financial assets” on the Group’s consolidated balance sheet and are recognised, for their cumulative amount, in the consolidated income statement. If all or part of the impairment losses are subsequently recovered, the amount is recognised in the consolidated income statement for the period in which the recovery occurs. In particular, the main events that might indicate evidence of impairment include the following: - The issuer has been declared or will probably be declared bankrupt or in significant financial difficulty. - A breach of the contract governing the instruments, such as default on principal or interest, occurs. - The issuer is granted financing or arranges debt restructuring because it is in financial difficulty, unless there is reasonable certainty that the customer will be able to settle its debt in the envisaged period or new effective collateral is provided. Similarly, any impairment losses arising on measurement of debt instruments classified as “Noncurrent assets held for sale” which are recorded in the Group’s consolidated equity are considered to be realised and are therefore recognised in the consolidated income statement when the assets are classified as “Non-current assets held for sale”. Equity instruments classified as available for sale The criteria for recognising impairment losses on equity instruments classified as available for sale are similar to those for debt instruments explained in the preceding section, with the exception that any recovery of these losses is recognised in equity under “Valuation adjustments – Available-for-sale financial assets” in the consolidated balance sheet. The main events that might constitute evidence of impairment of equity instruments include the following: - The issuer has been declared or will probably be declared bankrupt or in significant financial difficulty. - Significant changes in the technological, market, economic or legal environment in which the issuer operates may have adverse effects on the recovery of the investment. - A significant or prolonged decline in the fair value of an equity instrument below its carrying amount. In this regard, the objective evidence of the impairment of instruments quoted in active markets is more pronounced in the event of a 40% fall in its market price or a fall over period of one-and-a-half years. Equity instruments measured at cost The amount of the impairment losses on equity instruments carried at cost is the difference between their carrying amount and the present value of the expected future cash flows discounted at the market rate of return for similar securities. Impairment losses are recognised in the consolidated income statement for the period in which they arise as a direct reduction of the cost of the instrument. These losses can only be reversed subsequently if the related assets are sold. 41 (2.10) Financial guarantees and provisions for financial guarantees “Financial guarantees” are defined as contracts whereby an entity undertakes to make specific payments on behalf of a third party if the latter fails to do so, irrespective of the various legal forms they may take: deposits, financial guarantees, irrevocable documentary credits issued or confirmed by the entity, etc. In accordance with IFRS-EU, the Group generally treats financial guarantees provided to third parties as financial instruments within the scope of IAS 39. To determine whether a derivative sold is recognised as a financial guarantee or a trading derivative, a financial instrument is considered a derivative financial instrument when it meets the following conditions: - Its value changes in response to the changes in an observable market variable, sometimes called the "underlying", such as an interest rate, financial instrument and commodity price, foreign exchange rate, a credit rating or credit index, where this involves non-financial variables that are not specific to one of the parties to the contract. - It requires no initial investment or one that is much smaller than would be required for other financial instruments that would be expected to have a similar response to changes in market factors. - It is settled at a future date, except where it relates to a regular way purchase or sale of financial assets in conventional agreements, defined as one in which the parties' reciprocal obligations must be discharged within a time frame established by regulation or convention in the market place and that may not be settled net. Financial guarantees are considered contracts that require or may require the Group to make specific payments to reimburse the creditor for the loss incurred when a specific debtor fails to meet its payment obligations under the original or amended terms of a debt instrument, regardless of its legal form, which may be, inter alia, a deposit, financial guarantee, insurance contract or credit derivative. Specifically, guarantee contracts related to credit risk where execution of the guarantee does not require, as a necessary condition for payment, that the creditor is exposed to and has incurred a loss due to a debtor's failure to pay as required under the terms of the financial asset guaranteed, as well as in contracts where execution of the guarantee depends on changes in a specific credit rating or credit index, are considered derivative financial instruments. The Group initially recognises the financial guarantees provided on the liabilities side of the consolidated balance sheet at fair value, plus the directly attributable transaction costs, which is generally the amount of the premium received plus, where applicable, the present value of the fees, commissions and interest receivable from these contracts over the term thereof, and it simultaneously recognises, on the asset side of the consolidated balance sheet, the amount of the fees, commissions and similar amounts received at the start of the transactions and the amounts receivable at the present value of the fees, commissions and interest receivable. Subsequently, these contracts are recognised on the liabilities side of the consolidated balance sheet at the higher of the following two amounts: - The amount determined in accordance with IAS 37, taking into account that set forth in Appendix IX of Bank of Spain Circular 4/2004 in this estimate. In this regard, financial guarantees, regardless of the guarantor, instrumentation or other circumstances, are reviewed periodically so as to determine the credit risk to which they are exposed and, if appropriate, to consider whether a provision is required. The credit risk is determined by application of criteria similar to those established for quantifying impairment losses on debt instruments carried at amortised cost, which are described in Note 2.9 above. - The amount initially recognised for these instruments, less the related amortisation which, in accordance with IAS 18, is charged to the consolidated income statement on a straight-line basis over the contract term. The provisions made, if applicable, for these instruments are recognised under “Provisions Provisions for contingent liabilities and commitments” on the liability side of the consolidated balance sheet. These provisions are recognised and reversed with a charge or credit, respectively, to “Provisions (net)” in the consolidated income statement. If, in accordance with the foregoing, a provision is required for these financial guarantees, the unearned commissions on these transactions, which are recognised under “Financial liabilities at 42 amortised cost – Other financial liabilities” on the liabilities side of the consolidated balance sheet, are reclassified to the appropriate provision. (2.11) Accounting for leases (2.11.1) Finance leases Finance leases are leases that transfer substantially all the risks and rewards incidental to ownership of the leased asset to the lessee. The factors considered by the Group to determine whether a lease agreement is a finance lease include, inter alia, the following: - Whether the lease agreement covers the major part of the useful life of the asset. - Whether the exercise price of the purchase option is lower than the fair value of the residual value of the asset at the end of the lease term. - Whether the present value of minimum lease payments at the inception of the lease is equal to substantially all the fair value of the leased asset; - Whether use of the asset is restricted to the lessee. When the consolidated entities act as lessors of an asset in a finance lease transaction, the sum of the present values of the lease payments receivable from the lessee plus the guaranteed residual value (which is generally the exercise price of the lessee's purchase option at the end of the lease term) is recognised as lending to third parties and is therefore included under “Loans and receivables” in the consolidated balance sheet based on the type of lessee. When the consolidated entities act as the lessees in a finance lease transaction, they present the cost of the leased assets in the consolidated balance sheet, based on the nature of the leased asset, and, simultaneously, recognise a liability for the same amount (which is the lower of the fair value of the leased asset and the sum of the present values of the lease payments payable to the lessor plus, if appropriate, the exercise price of the purchase option). The depreciation policy for these assets is consistent with that for the Group’s property, plant and equipment for own use (see Note 2.15). In both cases, the finance income and finance charges arising under finance lease agreements are credited and debited, respectively, to “Interest and similar income” and “Interest expense and similar charges”, respectively, in the consolidated income statement and the accrued interest is estimated using the effective interest method as defined in IAS 39. (2.11.2) Operating leases In operating leases, the ownership of the leased asset and substantially all the risks and rewards relating to the leased asset remain with the lessor. When the consolidated entities act as lessors in operating leases, they present the acquisition cost of the leased assets under “Tangible assets” as “Investment property” or as “Property, plant and equipment leased out under an operating lease”, depending on the type of assets leased. The depreciation policy for these assets is consistent with that for similar items of property, plant and equipment for own use, and income from operating leases is recognised on a straight-line basis under “Other operating income - Sales and income from the provision of non-financial services” in the consolidated income statement. When the consolidated entities act as the lessees in operating leases, lease expenses, including any incentives granted by the lessor, are charged to “Administrative expenses - Other general administrative expenses” in the consolidated income statement on a straight-line basis (or using another method, if applicable). (2.11.3) Asset sale and leaseback transactions Where transactions involve the sale to a third party of an asset owned by the Group that is subsequently leased back by the Group selling the asset, the terms and conditions of the lease agreement are analysed by the Group to determine whether it should be considered a finance lease or an operating lease, in accordance with the criteria stipulated in Notes 2.11.1 and 2.11.2 above. In this regard, if a sale and leaseback transaction results in a finance lease, any possible excess of sales proceeds over the carrying amount of the sold asset shall not be immediately recognised as income by the Group. The excess, if any, is deferred by the Group and apportioned over the lease term. 43 However, if a sale and leaseback transaction by the Group results in an operating lease, and the transaction was established at fair value, any profit or loss from the sale will be recognised immediately in the consolidated income statement. If the sale price is below fair value of the asset sold by the Group, any profit or loss shall be recognised immediately in the consolidated income statement, except that, if the loss is offset by future lease payments at below market price, it shall be deferred and recognised in proportion to the lease payments over the period for which the asset is expected to be used. If the sale price of the asset sold is above fair value, the excess over fair value will be deferred and recognised over the period for which the asset is expected to be used by the Group. (2.12) Investment funds, pension funds, assets under management and savings insurance policies marketed and/or managed by the Group Assets owned by third parties and managed by the consolidated entities are not presented on the face of the consolidated balance sheet. Management fees are included in “Fee and commission income” in the consolidated income statement. Details of third-party assets managed by the Group at 31 December 2015 and 2014 are disclosed in Note 29.4. The investment funds and pension funds managed and savings insurance policies marketed and managed by the Group are not recognised on the Group's consolidated balance sheet since the related assets are owned by third parties (see Note 29.4). The fees and commissions earned in the year for the services rendered by the Group entities to these funds (asset management and custody services, etc.) are recognised under “Fee and commission income” in the consolidated income statement (see Note 35). (2.13) Staff costs (2.13.1) Post-employment benefits (2.13.1.1) Types of commitments Post-employment benefits are forms of compensation payable after completion of employment. The Group has undertaken to pay post-employment benefits to certain employees and to their beneficiary right holders. Under current law, post-employment obligations are classified as defined-contribution or definedbenefit obligations, depending on the terms of the commitments assumed in each specific case. The Group’s post-employment obligations to its employees are deemed to be “defined contribution plan obligations” wherever the Group makes predetermined contributions to a separate entity and will have no legal or effective obligation to pay further contributions if the separate entity cannot pay the employee benefits relating to the service rendered in the current and prior periods. Post-employment obligations that do not meet the aforementioned conditions are considered as defined-benefit obligations. All pension obligations to current and former employees of the Group are funded by pension plans, insurance policies and the internal fund. All pension obligations to current and former employees of the Group are covered by pension plans in Spain. (2.13.1.2) Description of the post-employment obligations undertaken by the Group The post-employment obligations assumed by the Group with employees and their characteristics, as set forth in the Pension Agreements (Acuerdos de Previsión Social) signed in 2015 at each Group company. Non-accrued pensions: A system is in place whereby Bankia makes individual, annual contributions based on a percentage of certain remuneration items, always observing the minimums set out in the collective bargaining agreement. At 31 December 2015, there were 31 employees with defined-benefit obligations for retirement (of which were pre-retired). These obligations are covered with the pension plan or insurance policies. On 14 April 2015, the unfunded pension at 31 December 2014 related to the Caja Insular Rebalancing Plan was repaid early. Vested pensions: All the commitments for vested pensions assumed by Bankia are externalised through the pension plan and insurance policies. 44 In addition to these obligations, Note 6 describes the obligations with members of the Board of Directors and senior executives of Bankia, S.A. (2.13.1.3) Actuarial assumptions applied in calculation of post-employment benefits As a rule, the Group measures its obligations and commitments and cover and determines coverage evenly based on: the projected credit unit method (which treats each year of service as giving rise to an additional unit of benefit entitlement and measures each unit separately); and actuarial assumptions, which when determined: are not biased, and neither reckless nor excessively conservative, are mutually compatible and adequately reflect the economic relations existing between factors such as inflation, expected salary increases, discount rates and expected return on plan assets, future levels of salaries and benefits based on market expectations at the date of the consolidated financial statements for the period in which the obligations should be settled, the interest used to discount cash flows is based on market rates for issues of high-rated bonds at the date of the consolidated financial statements. (2.13.1.4) Accounting criteria for post-employment commitments The Group classifies post-employment obligations for accounting purposes as follows: Defined-contribution plans. Group contributions to defined contribution plans are recognised under “Administrative expenses – Staff costs” in the consolidated income statement. If at year-end there are any outstanding contributions to be made to the external plan funding the post-employment benefit obligations, the related amount is recognised at its present value under “Provisions - Provisions for pensions and similar obligations". At 31 December 2015, there were no outstanding contributions to be made to external defined-contribution plans. Defined-benefit plans. Under the caption “Provisions – Provisions for pensions and similar obligations” on the liability side of the consolidated balance sheet, the Group recognises the present value of obligations assumed net of the fair value of assets qualifying as “plan assets” (or under “Other assets – Other” on the asset side of the consolidated balance sheet, depending on whether the resulting difference is positive or negative and on whether or not the conditions for recognition are satisfied). “Plan assets” are defined as those that are related to certain defined benefit obligations, that will be used directly to settle such obligations, and that meet the following conditions: they are not owned by the Group, but by a legally separate third party that is not a related party; they are only available to pay or fund post-employment benefits for employees they cannot be returned to the Group unless the assets remaining in the plan are sufficient to meet all the benefit obligations of the plan or of the Group to current and former employees, or they are returned to reimburse employee benefits already paid by the Group they may not be non-transferable financial instruments issued by the Group if held by a long-term post-employment benefits fund or entity. If the Group has recourse to an insurer to pay part or all of the expenditure required to settle a defined benefit obligation, and it is practically certain that the insurer will reimburse some or all of the expenditure required to settle that obligation, but the insurance policy does not qualify as a plan asset, the Group recognises its right to reimbursement, which in all other respects is treated as a plan asset, under “Insurance contracts linked to pensions” on the asset side of the balance sheet. Pursuant to the provisions of IAS 19, the Bankia Group recognised in its consolidated financial statements the liabilities (or, as the case may be, and/or the assets) related to post-employment benefit obligations at the present value of the obligations, less the fair value of any plan assets. 45 Defined benefit post-employment payments are recognised as follows: In the consolidated income statement: service cost in the current period any past service cost and gains or losses on plan settlements the net interest on the defined benefit liability (asset), which is determined by multiplying the net defined benefit liability (asset) by the interest rate used to estimate the present value of the obligations at the start of the annual reporting period, taking account of any changes in the net defined benefit liability (asset). Net interest comprises the interest income on plan assets, interest cost on the obligation and interest from measuring plan assets at the present value of the cash flows available to the entity from plan curtailments or reduction in future contributions to the plan. In the statement of changes in equity: actuarial losses and gains, which are changes in the present value of the defined benefit obligations resulting from the effects of changes in actuarial assumptions and experience adjustments the return on plan assets, excluding amounts included in net interest on the net defined benefit liability (asset) any change in the effect of the asset ceiling, excluding amounts included in net interest on the net defined benefit liability (asset) (2.13.2) Other long-term employee benefits “Other long-term employee benefits” mainly comprises the early-retirement commitments to employees who no longer render services but, not being retirees for legal purposes, continue to hold economic rights against their employers until they become legal retirees. It also comprises any other long-term or similar commitments to employees. These long-term commitments are recognised under the same caption as defined-benefit postemployment plans, except regarding amounts recognised in the statement of changes in equity that are recognised in the consolidated income statement, with the special features disclosed below for each specific case. (2.13.2.1) Pre-retirements and partial retirements At 31 December 2015, these commitments were covered by arranging insurance policies and recognising provisions on the consolidated balance, in accordance with current regulations. (2.13.2.2) Commitments derived from the Labour Agreement adopted as result of the creation of BFA On 14 December 2010, a majority of labour union representatives at the Cajas entered into an agreement entitled “Labour Agreement in the Framework of the Process of Integration under an IPS entered into by Caja Madrid, Bancaja, Caja Insular de Canarias, Caja Ávila, Caixa Laietana, Caja Segovia and Caja Rioja” (the “Labour Agreement”) and as a result of the integration of the Cajas and the creation of BFA. (the central body of the IPS) set out in the Integration Agreement approved by the Boards of Directors and ratified by the General Meetings of the Cajas. The Labour Agreement set forth an array of measures offered to the “Cajas” employees on an elective basis until 31 December 2012 so that the necessary staff restructuring could be carried out, with staff reduced by approximately 4,594 employees. The array of measures included pre-retirements, relocation, indemnified redundancies, contract suspension and shorter working time. (2.13.2.3) Labour Agreement - Bankia Restructuring Plan (see Note 1.2) On 8 February 2013, a labour agreement was entered into with the majority of the Bank’s union representatives, which includes the collective dismissal of up to 4,500 Bank employees, with variable termination benefits depending on the age of the worker and changes to the working conditions of employees that continue to work at the Bank through measures to eliminate or reduce fixed remuneration conditions, variable remuneration conditions, pension plan contributions, entitlements for risk and promotion measures. The agreement encourages voluntary redundancies and employability with the creation of an employment pool for those affected, while also enabling the Bank to move towards an efficiency ratio below 50%. 46 Efficiency will also be improved by streamlining the intermediate structures of the branch network and optimising central services. At 31 December 2015, the Group had covered its liabilities under the aforementioned Labour Agreement in terms of outstanding settlements to employees already on the scheme, with appropriate provisions under “Provisions – Provisions for pensions and similar obligations” (to cover pre-retirement commitments) and “Provisions – Other provisions” (for the remaining commitments assumed) on the balance sheet (see Note 22). (2.13.2.4) Death and disability The obligations assumed for coverage of death and disability of serving employees were set out in the Pension Agreements signed in 2015. These obligations are covered by an insurance policy under the Pension Plan and are recognised in the income statement at an amount equal to the premiums accrued on the insurance policies each year and the contributions made to the fund. The amount accruing paid out in 2015 to cover these commitments, totalled EUR 4,757 thousand (EUR 14,005 thousand at 31 December 2014), recognised under "Administrative expenses - Staff costs" in the 2015 consolidated income statement. (2.13.3) Financial aid for employees The financial aid for employees is stipulated in the Savings Banks' collective wage agreement. The various internal agreements are maintained under the same conditions as at the original “Cajas”, for those transactions outstanding at 31 December 2012. The general breakdown of the scheme is as follows: a) Advance payments This type of assistance is available to full-time employees who have undergone a trial period of employment. The maximum sum offered is six months' gross salary with no interest accruing. b) Welfare loan for miscellaneous purposes This type of assistance is available to full-time employees. The maximum amount is EUR 36,000. It may be requested for any purpose, and the interest rate applicable is Euribor to the legal interest threshold. c) Main home loan This type of assistance is available to full-time employees. The maximum sum offered depends on annual gross fixed remuneration and appraisal/purchase value. It may be requested for purchasing, building, extending or refurbishing the employee's normal and permanent residence, and the maximum repayment period is 35 - 40 years, up to the age of 70. The interest rate applicable is 70% of Euribor, with a ceiling of 5.25% and a floor of 1.50%. Where appropriate, the difference between arm’s length terms and the interest rates applied for each type of loan mentioned above is recognised as an increase in staff costs with a balancing entry under "Interest and similar income" in the income statement. (2.13.4) Termination benefits Under current legislation, Spanish consolidated companies and certain foreign companies are required to pay termination benefits to employees made redundant without just cause. Termination benefits must be recognised when the Group is committed to terminate the employment contracts of its employees and has a detailed formal termination plan. In addition to the commitments described in Note 2.13.2 and as explained in Note 1.2., the Bank signed a labour agreement whose related commitments are adequately covered with provisions recognised at 31 December 2015 (see Note 22). (2.14) Income tax Expenses for Spanish corporate income tax and similar taxes levied on foreign consolidated subsidiaries are recognised in the consolidated income statement, except when it results from a transaction recognised directly in equity. In this case, the income tax is also recognised in the Group's equity. Income tax expense is calculated as the tax payable on taxable profit for the year, after adjusting for variations in assets and liabilities due to temporary differences, tax credits for tax deductions and benefits, and tax losses (see Note 28). 47 The Group considers that a temporary difference exists when there is a difference between the carrying amount of an asset or liability and its tax base. The tax base of an asset or liability is the amount attributed to that asset or liability for tax purposes. A taxable temporary difference is one that will generate a future obligation for the Group to make a payment to the relevant tax authorities. A deductible temporary difference is one that will generate a right for the Group to a rebate or a reduction in the amount payable to the related tax authorities in the future. Tax credit and tax loss carryforwards are amounts that, after performance of the activity or obtainment of the profit or loss giving entitlement to them, are not used for tax purposes in the related tax return until the conditions for doing so established in the tax regulations are met and the Group considers it probable that they will be used in future periods. Current tax assets and liabilities are the taxes that are expected to be recoverable from or payable to, respectively, the related tax authorities within 12 months of the reporting date. Deferred tax assets and liabilities are the taxes that are expected to be recoverable from or payable to the related tax authorities more than 12 months from the reporting date. Deferred tax liabilities are recognised for all taxable temporary differences. In this connection, a deferred tax liability is recognised for taxable temporary differences arising from investments in subsidiaries and associates and from interests in joint ventures, except when the Group is in a position to control the reversal of the temporary differences and it is probable that they will not reverse in the foreseeable future. Nor is there any recognition of deferred tax liabilities arising from accounting for goodwill. The Group only recognises deferred tax assets arising from deductible temporary differences and from tax credit and tax loss carryforwards when the following conditions are met: Deferred tax assets are only recognised when it is considered likely that the consolidated entities will have sufficient future taxable profit to make these effective; and, in the case of deferred tax assets arising from tax loss carryforwards, when the carryforwards have arisen for identified reasons that are unlikely to be repeated. No deferred tax assets or liabilities are recognised if they arise from the initial recognition of an asset or liability (except in the case of a business combination) that at the time of recognition affects neither accounting profit nor taxable profit. Deferred tax assets and liabilities are reviewed at the end of each reporting period to ascertain that they remain in force, and the appropriate adjustments are made on the basis of the results of the review. In this respect, on 30 November 2013, Royal Decree-Law 14/2013, of 29 December, on urgent measures to adapt Spanish law to European Legislation on the supervision and solvency of financial institutions was published in the Official State Gazette (Boletín Oficial del Estado). With effect from tax periods commencing on or after 1 January 2014, this legislation adds a twenty-second additional provision to the Revised Text of the Corporate Income Tax Law (TRLIS), enacted by Royal DecreeLaw 4/2004, of 5 March “Conversion of deferred tax assets into credits that give rise to a receivable from the tax authorities”. Meanwhile, on 27 November, Law 27/2014, of 27 November on Corporate Income Tax (CIT) was enacted, repealing the TRLIS with effect from 1 January 2015 except for the rules contained therein. Meanwhile, Article 130 of the Corporate Income Tax Law (LIS) included in the new law the provisions of additional provision twenty-two of the Revised Text of the TRLIS. Lastly, article 65 of Law 48/2015, of 29 October, on the General State Budgets for 2016 includes certain amendments to article 130 of the CIT with effect for tax periods beginning on or after 1 January 2016. Note 28.5 explains the main implications of this legislation on the recognised deferred taxes. Constitution of the Bankia tax group The Bankia Tax Group opted to pay taxes under the special tax consolidation scheme regulated by Chapter VII, Title VII of the TRLIS, approved by Royal Decree-Law 4/2004, of 5 March, for the tax period commencing on 1 January 2011, and informed the tax authorities of this decision. Note 28 provides a breakdown of the companies making up the Tax Group headed by Bankia, S.A. in 2015. 48 (2.15) Tangible assets (2.15.1) Property, plant and equipment for own use Property, plant and equipment for own use include assets, owned by the Group or held under a finance lease, for present or future administrative use or for the production or supply of goods and services that are expected to be used for more than one economic period. This category includes, inter alia, tangible assets received by the consolidated entities in full or partial satisfaction of financial assets representing receivables from third parties which are intended to be held for continuing use. Property, plant and equipment for own use are presented in the consolidated balance sheet at acquisition cost, which is the fair value of any consideration given for the asset plus any monetary amounts paid or committed, less: - the corresponding accumulated depreciation; and any estimated impairment losses (carrying amount higher than recoverable amount). Depreciation is calculated using the straight-line method on the basis of the acquisition cost of the assets less their residual value. The land on which the buildings and other structures stand has an indefinite life and, therefore, is not depreciated. The tangible asset depreciation charge for the period is recognised under “Depreciation and amortisation charge” in the consolidated income statement and is calculated basically using the following depreciation rates (based on the average years of estimated useful life of the various assets): Annual rate Buildings for own use 2% Furniture and fixtures Computer hardware 10% a 25% 25% The consolidated entities assess at the reporting date whether there is any internal or external indication that an asset may be impaired (i.e. that its carrying amount may exceed its recoverable amount). If this is the case, the carrying amount of the asset is reduced to its recoverable amount and future depreciation charges are adjusted in proportion to the revised carrying amount and to the new remaining useful life (if the useful life has to be re-estimated). When necessary, the carrying amount of tangible assets for own use is reduced with a charge to "Impairment losses on other assets (net) Other assets"” in the consolidated income statement. Similarly, if there is an indication of a recovery in the value of an impaired tangible asset, the consolidated entities recognise the reversal of the impairment loss recognised in prior periods with the related credit to “Impairment losses on other assets (net) - Other assets” in the consolidated income statement, and adjust the future depreciation charges accordingly. Under no circumstances may the reversal of an impairment loss on an asset raise its carrying amount above that which it would have if no impairment losses had been recognised in prior years. The estimated useful lives of property, plant and equipment for own use are reviewed at least once a year with a view to detecting significant changes therein. If changes are detected, the useful lives of the assets are adjusted by correcting the depreciation charge to be recognised in the consolidated income statement in future years on the basis of the new useful lives. Upkeep and maintenance expenses on property, plant and equipment for own use are recognised as an expense in the consolidated income statement in the period in which they are incurred. Financial assets that require more than twelve months to be readied for use include as part of their acquisition or production cost the borrowing costs which have been incurred before the assets are ready for use and which have been charged by the supplier or relate to loans or other types of borrowings directly attributable to their acquisition, production or construction. Capitalisation of borrowing costs is suspended, if appropriate, during periods in which the development of the assets is interrupted, and ceases when substantially all the activities necessary to prepare the asset for its intended use have been completed. Foreclosed assets as payment of debts which, based on their nature and intended purpose, are classified as property, plant and equipment for own use, are recognised in accordance with the criteria indicated below in Note 2.15.2 for assets of this type. 49 (2.15.2) Investment property "Investment property" on the consolidated balance sheet reflects the net values of the land, buildings and other structures held to earn rentals or for potential capital appreciation the event of sale, through potential increases in their market value. The criteria used to recognise the acquisition cost of investment property, to calculate its depreciation and its respective estimated useful life and to recognise the possible impairment losses thereon are consistent with those described in relation to property, plant and equipment for own use (Note 2.15.1). Assets foreclosed by the Group, understood as assets which the Group receives from borrowers or other debtors as total or partial payment of financial assets representing collection rights against those which, regardless of the way in which the properties are acquired and, in accordance with their nature and the use to which they are put, are classified as investment properties, are initially recognised at their estimated cost as the lower of the carrying amount of the financial assets applied, i.e. their amortised cost, net of any impairment losses recognised and, in any case, a minimum of 10%, and the appraised fair value of the asset received in its current condition less the estimated costs to sell, which under no circumstances are estimated as less than 10% of the appraisal value in its current condition. The age of the assets received in payment of debt on the balance sheet is considered by the Group as an unequivocal indication of impairment. Unless the offers received indicate a greater amount, the impairment recognised on these assets is not less than the result of raising the percentage from the aforementioned 10% to 20% if the period for acquiring the asset exceeds 12 months, to 30% if this acquisition period exceeds 24 months and to 40% if it exceeds 3 years. All court costs are recognised immediately in the consolidated income statement for the period of foreclosure. Registry costs and taxes paid may be added to the value initially recognised provided that, as a result, this does not exceed the appraisal value less the estimated costs to sell mentioned in the preceding paragraph. All costs incurred between the date of foreclosure and the date of sale as a result of maintaining and protecting the asset, such as insurance, security services, etc., are recognised in the income statement for the period in which they are incurred. Appendix IX provides further information about foreclosed property assets and assets received by the Group in settlement of debts and classified under this consolidated balance sheet heading on the basis of ultimate purpose, as referred to above. (2.15.3) Property, plant and equipment leased out under an operating lease "Property, plant and equipment - Leased out under an operating lease" on the consolidated balance sheet reflects the net values of the tangible assets, other than land and buildings, leased out by the Group under an operating lease. The criteria used to recognise the acquisition cost of assets leased out under operating leases, to calculate their depreciation and their respective estimated useful lives and to recognise any impairment losses thereon are consistent with those described in relation to property, plant and equipment for own use (see Note 2.15.1). Foreclosed assets which, based on their nature and intended purpose, are classified as property, plant and equipment leased out under an operating lease, are generally recognised in accordance with the criteria indicated for assets of this type in Note 2.15.2 above, taking into account for impairment purposes the effect arising from the rent expected to be received from their lease. 50 (2.16) Intangible assets Intangible assets are identifiable non-monetary assets without physical substance which arise as a result of a legal transaction or which are developed internally by the consolidated entities. Only intangible assets whose cost can be estimated reasonably objectively and from which the consolidated entities consider it probable that future economic benefits will be generated are recognised. Intangible assets are recognised initially at acquisition or production cost and are subsequently measured at cost less any accumulated amortisation and any accumulated impairment losses. (2.16.1) Goodwill Any differences between the cost of investments in consolidated entities accounted for by the equity method and other forms of business combinations other than those carried out with no transfer of consideration, carried out with respect to the net fair values of the assets and liabilities acquired, adjusted by the acquired percentage holding of the net assets and liabilities in the event of purchase of shareholdings, at the date of acquisition, are recognised as follows: - If the acquisition price exceeds the aforementioned fair value, as goodwill under "Intangible assets - Goodwill" on the asset side of the consolidated balance sheet. In the case of acquisition of holdings in associates or jointly-controlled entities accounted for using the equity method, any goodwill that may arise from the acquisition is recognised as forming part of the value of the investment and not as an individual item under "Intangible assets - Goodwill". - Any negative differences between the cost of acquisition less the aforementioned fair value are recognised, once the valuation process has been completed, as income in the consolidated income statement under "Negative goodwill on business combinations" Positive goodwill (excess between the acquisition price of an investee or business and the net fair value of the assets, liabilities and contingent liabilities acquired from this entity or business) - which is only recognised on the consolidated balance sheet when acquired for consideration - thus represents advance payments made by the acquiring entity for future economic benefits arising from the assets of the entity or business acquired that are not individually and separately identifiable and recognisable. Goodwill is allocated to one or more cash-generating units that are expected to benefit from the synergies of the business combination. The cash-generating units represent the smallest identifiable group of assets that generates cash inflows to the Group that are largely independent of the cash inflows from other assets or groups of assets of the Group. Each unit or group of units to which the goodwill is allocated: - Represents the lowest level within the entity at which the goodwill is monitored for internal management purposes; and - Is not larger than an operating segment. The cash-generating units to which goodwill has been allocated are tested for impairment (including the amount of goodwill allocated in their carrying amount). Impairments tests are carried out at least annually, or whenever there is any indication that an asset may be impaired. Goodwill is not amortised, but tested for impairment regularly and written down if there is evidence of impairment of goodwill. A cash-generating unit to which goodwill has been allocated is tested for impairment by comparing the unit's carrying amount, excluding any goodwill attributable to noncontrolling interests if the entity has opted not to measure non-controlling interests at fair value, with its recoverable amount. The recoverable amount of a cash-generating unit is the higher of its fair value less costs of disposal and its value in use. To estimate value in use, the Group generally uses models based on the following assumptions: - The recoverable value is the value in use of the investment, obtained from the present value of the cash flows that are expected to be obtained from the cash-generating unit, from its ordinary activities (adjusted for extraordinary items) or from the possible disposal thereof. - Estimated cash flow projections usually have a maximum time horizon of five years and include cyclical growth rates based on various factors such as the economic situation at the time the assessment is performed, growth in the industry, historical rates etc. At 31 December 2015, no estimates had been made with cash flows for longer periods. 51 - The cash flows are discounted using specific discount rates for each asset, on the basis of a risk-free interest rate which is increased by a risk premium for each investment based on various capital-weighting factors (ratings, internal scorings, etc.). If the carrying amount of the cash-generating unit is higher than its recoverable amount, the Group recognises an impairment loss. The impairment loss is allocated, first, to reduce the carrying amount of any goodwill allocated to the cash-generating unit, and then, for any remaining amount of the impairment loss, to reduce the carrying amount of the other assets pro rata on the basis of the carrying amount of each asset in the unit. If the entity has opted to measure non-controlling interests at fair value, it would recognise the impairment of goodwill attributable to these non-controlling interests. Impairment losses on goodwill are recognised in “Impairment losses on other assets (net) – Goodwill and other intangible assets” in the consolidated income statement. Impairment losses recognised on goodwill recognised under "Intangible assets – Goodwill" as indicated in the preceding paragraph cannot be reversed in a subsequent period. (2.16.2) Other intangible assets Intangible assets other than goodwill are recorded on the consolidated balance sheet at cost of acquisition or production, net of accumulated amortisation and any impairment losses. Intangible assets can have an indefinite useful life – when, based on an analysis of all the relevant factors, it is concluded that there is no foreseeable limit to the period over which the asset is expected to generate net cash inflows for the consolidated entities – or a finite useful life, in all other cases. Intangible assets with an indefinite useful life are not amortised. At the end of each reporting period, however, consolidated entities review the remaining useful life of each asset to confirm that it is still indefinite and, if this is not the case, appropriate action is taken. Intangible assets with finite useful lives are amortised over the useful lives using methods similar to those used to depreciate tangible assets. The annual amortisation of intangible assets with a finite useful life is recognised under "Depreciation and amortisation" in the consolidated income statement. None of the Group’s significant intangible assets have an indefinite useful life. These intangible assets, which were developed by non-Group companies, have an average useful life of three years. Consolidated entities recognise any impairment loss on the carrying amount of these assets with a charge to "Impairment losses on other assets (net) – Goodwill and other intangible assets" in the consolidated income statement. Criteria for recognising impairment losses on these assets and any recovery of impairment losses recognised in past years are similar to those used for property, plant and equipment for own use (Note 2.15.1). (2.17) Inventories “Inventories” in the consolidated balance sheet includes non-financial assets: - Held for sale in the ordinary course of business, - In the process of production, construction or development for such sale, or - To be consumed in the production process or in the rendering of services. Consequently, inventories include land and other property (other than investment properties) held for sale or for inclusion in a property development. Inventories are measured at the lower of cost (which comprises all costs of purchase, costs of conversion and direct and indirect costs incurred in bringing the inventories to their present location and condition, as well as the directly attributable borrowing costs, provided that the inventories require more than one year to be sold, taking into account the criteria set forth above for the capitalisation of borrowing costs relating to property, plant and equipment for own use) and net realisable value. Net realisable value is the estimated selling price of inventories in the ordinary course of business less the estimated costs of completion and the estimated costs necessary to make the sale. The cost of inventory items that are not normally exchangeable and the cost of goods and services produced and reserved for specific projects are determined individually for each case. Any write-downs of inventories to net realisable value and any subsequent reversals of write-downs to below their carrying amount are recognised under "Impairment losses on other assets (net) - Other assets" in the consolidated income statement. 52 The carrying amount of inventories sold is derecognised and recognised as an expense under “Other operating expenses - Changes in inventories” in the consolidated income statement. For this purpose, the acquisition cost of foreclosed inventories or inventories otherwise acquired in payment of debts is estimated as the lower of: – Gross debt, less any associated provision, with a minimum of 10%. – Appraisal value decreased by 10%. Subsequently, the initial registration, the minimum percentage is 10%, the above percentages are increased to 20% as from 12 months after initial recognition, 30% after 24 months and 40% after 3 years. Appendix IX provides further information about foreclosed property assets and assets received by the Group in settlement of debts and classified under this consolidated balance sheet heading on the basis of ultimate purpose, as referred to above. (2.18) Provisions and contingent liabilities When preparing the consolidated financial statements, the Group's directors made a distinction between: - Provisions: credit balances covering present obligations at the reporting date arising from past events which could give rise to a loss for the Group, which is considered to be likely to occur and certain as to its nature, but uncertain as to its amount and/or timing, and - Contingent liabilities: possible obligations arising from past events, whose existence will be confirmed by the occurrence or non-occurrence of one or more future events not wholly within the control of the consolidated entities. The Group's consolidated financial statements include all significant provisions with respect to which it is considered more likely than not that the obligation will have to be settled. Contingent liabilities are not recognised in the consolidated financial statements, but rather are disclosed in accordance with the requirements of IAS 37. Provisions are measured based on the best information available on the consequences of the events giving rise to them and remeasured at the end of each reporting period. They are used to meet the specific obligations for which they were originally recognised. They may be wholly or partly reversed if these obligations cease to exist or diminish. In accordance with IAS 37.92, in rare cases, where disclosure of information can be expected to prejudice seriously the Group's position, generally in a class action lawsuit, the Group does not provide detailed information, but rather discloses the generate nature of the contingencies. The recognition and reversal of provisions considered necessary pursuant to the foregoing criteria are recognised with a charge or credit, respectively, to “Provisions (net)” in the consolidated income statement, unless expressly indicated otherwise. (2.18.1) Legal proceedings related to the 2011 IPO - Civil proceedings regarding the invalidity of the subscription of shares. At present, there are claims being processed seeking the invalidity of the subscription of shares issued in 2011 in the public offering for the stock market listing of Bankia, S.A. In application of prevailing legislation, this contingency was recognised in accordance with the information disclosed in Note 22. - Processing of preliminary proceedings no. 59/2012 in the Central Court of Instruction of the National Court (Audiencia Nacional). Criminal procedure in which the court accepted for processing the lawsuit filed by Unión Progreso y Democracia against Bankia, BFA and former members of their respective Boards of Directors. Subsequently, other complaints were added by the alleged injured parties from Bankia's IPO (private accusation) and by persons without this status (public accusation). Bankia raised a total of EUR 3,092 million in July 2011 from the IPO, EUR 1,237 million from institutional and EUR 1,855 million from retail investors. On 13 February 2015, the National Criminal Court issued a ruling establishing a joint bail deposit by BFA, Bankia and four former members of Bankia's Board of Directors of EUR 800 million; i.e. six equal parts. The 4/6 corresponding to the four former Directors corresponded to the deposit covered with a charge to the civil liability insurance policy. 53 On 24 April 2015, the court issued a ruling partially upholding the appeal and reducing the deposit to from EUR 800 million to EUR 34 million, which could be increase if the final monetary damages sought exceed that amount. Subsequently, in 2015, certain requests were filed to amend this deposit, which at 31 December 2015 was established at approximately EUR 38.3 million. Lastly, at 31 December 2015, new requests for bail deposits had been submitted for which a ruling by the Court is pending amounting to approximately EUR 5.8 million. In addition, under the scope of this proceeding, three separate cases are ongoing. The first two are investigating the issue of preferred participating securities by Caja Madrid and Bancaja, respectively. The criminal court accepted for processing only those lawsuits regarding the planning carried out by the individuals on the executive bodies of the companies appearing as plaintiffs for their recapitalisation through the sale of preferred participating securities, and rejected the lawsuits filed with respect to the specific sale of preferred participating securities and the matching of trades. Therefore, Bankia, BFA and the issuers of the preferred participating securities are not the defendants in these separate cases. There is another separate case related to credit cards which, through a ruling on 23 December 2015, became a fast-track procedure. The parties were given a common deadline, which ended on 15 January 2016, for presentation of a prosecution report or, as appropriate, request an acquittal. On 14 January 2016, Bankia submitted its prosecution report tohe courts, along with its preliminary conclusions. The Group considered the lawsuit included in preliminary proceedings No. 59/2012 as a contingent liability with an uncertain outcome. Note 22 provides additional information on the current status of the proceeding and the criteria applied by the Group in its accounting treatment. (2.18.2) Other court proceedings / claims in process At the end of 2015, certain litigation and claims were in process against the Group arising from the ordinary course of its operations. The Group's directors consider that, with the information available and in view of the provisions made by the Group in this connection (Note 22), the outcome of litigation and claims will not have a material effect on the consolidated financial statements for the years in which they are settled. The main claims against the Group with its situation are as follows: - Civil proceedings regarding hybrid instruments (preferred participating securities and subordinated bonds), and injunctions on certain issues of these instruments before mercantile courts. A provision for legal contingencies of EUR 230 million was recognised in 2013 to cover the costs arising from these proceedings. This provision was increased in 2014 up to a total of EUR 246 million, which had been used totally during 2015. Under the terms of the agreement signed between Bankia and BFA, this provision covers the maximum loss derived from the costs related to the enforcement of rulings against the Bank in the various proceedings against it related to the aforementioned issues. - Three lawsuits filed by ING Belgium, S.A., BBVA, S.A., Banco Santander, Catalunya Banc and others (banking syndicate) against Bankia S.A., Corporación Industrial Bankia, S.A –CIBSA-, ACS, SACYR and others, in three courts of first instance in Madrid: i) Court of 1st Instance No. 2 of Madrid: seeking enforcement of compliance with the obligations assumed by the defendants in the support agreement signed under the framework of the financing granted by the banking syndicate to the holder of the concession for the construction of the R3 and R5 motorways. A favourable ruling was issued in first and second instance. An appeal to overturn the ruling has been announced. ii) Court of 1st Instance No. 51 of Madrid: seeking enforcement of the support agreement and payment of the subordinated loan. The opposition was rejected in the enforcement proceedings. An unfavourable ruling was issued against Bankia, which it appealed. iii) Court of 1st Instance No. 48 of Madrid: against Bankia for the comfort letter issued. A favourable ruling was issued in first instance and subsequently appealed. The total risk assumed, in accordance with its share, is EUR 165 million. - Lawsuit by Habitats del Golf against, inter alia, Costa Eboris and Bankia Habitat (a wholly owned subsidiary of Bankia) claiming EUR 9 million in expenses related to the Nuevo Mestalla project. 54 - Lawsuit brought by the Banco de Valencia Small Shareholder Association “Apabankval”: In 2012, Apabankval filed a lawsuit against the Board of Directors of Banco de Valencia and Deloitte S.L. for corporate crimes. The related financial risk cannot be quantified as of yet. The lawsuit was originally acknowledged by the Court of Instruction No. 3 of Valencia, in preliminary proceedings No. 773/2012, but this court later recused itself in favour of Central Court of Instruction No. 1, in its preliminary proceedings DP 65/2013-10. As part of these proceedings, preliminary proceedings 65/2013-10, which relate to the lawsuit filed by Apabankval, were opened. Appearing are a number of Group companies, such as Bankia Habitat and Valenciana de Inversiones Mobiliaria, S.L., after the latter absorbed Operador de Banca-Seguros Vinculado del Grupo Bancaja, S.L., Grupo Bancaja Centro de Estudios, S.A. and Bancaja Participaciones S.L. Preliminary proceedings 65/2013-10 are currently in the pre-trial phase. - Demands seeking invalidity of interest rate floor clauses. There are 860 legal proceedings in progress for an amount of EUR 6.08 million. Bankia is also being sued in a class action being processed in Madrid mercantile court 11, under case no. 471/2010. As indicated above, pursuant to IAS 37 no additional information is disclosed regarding this contingency, although the final outcome would not have affect the accompanying consolidated financial statements. - Suit filed by Dofil Dos, S.L. against Bankia and others for EUR 7.1 million. The plaintiff and former owner of the land is seeking cancellation of the mortgage pledged on the loan granted to the acquiring borrowers in a swap. A ruling was issued by the Court of First Instance dismissing the case and ruling in favour of Bankia, which has been appealed. - Administrative appeals processed in Section 6 of the High Court filed against the FROB. The appeals seek to render null and void the resolution issued by the FROB, of 16 April 2013, agreeing the recapitalisation and management of hybrid instruments and subordinated debt in execution of the BFA-Bankia Group's Restructuring Plan, governing the early redemption of the preferred participating securities and other bonds through an exchange for shares. Bankia is called to testify in defence of the FROB's action. - Lawsuit filed by Eurocarrión, S.L. against Caja Madrid, Tasamadrid S.A. and others seeking EUR 6 million in damages from failure to comply with the obligations assumed in the deed for the developer loan dated 11 May 2007 granted to the defendant for the construction of 48 homes, garages and store rooms in the town of Carrión de Calatrava, which were awarded to the Bank following the foreclosure on the aforementioned mortgage. A favourable ruling was issued in 1st instance on 5 November 2013 and in 2nd instance by the regional courts on 27 January 2015, which was appealed by the plaintiff. - Lawsuit filed by Suministros Médicos y Conciertos, S.L. against Altae Banco (now Bankia) seeking a declaration of nullity of a structured bond. Rulings in first and second instance and on appeal have been favourable for Bankia. A further appeal has been filed to overturn the rulings and annul the proceedings. The financial risk amounts to EUR 6.8 million. - Lawsuit filed with Court No. 23 of Valencia (Case 1182 /2014) by Sanahuja Escofet Inmobiliaria S.L. against Bankia and Bankia Habitat S.L.U. seeking cancellation of the end-to-end management and marketing contract for the development of 12 estates on file with Property Register No. 10 of Valencia included in sector NPR1 "Benicalap Norte" and EUR 8.9 million in damages. The financial risk amounts to EUR 1.2 million. - Lawsuit filed by AC AUGIMAR against Bankia Habitat, Bankia, Augimar, CISA 2011 and others seeking reimbursement of EUR 5.8 million of assets.unduly received by Bankia Habitat in the private purchase agreement entered into between Augimar and Actura (which was terminated) and the sale of the plots of Augimar to CISA 2011 on the same date. The plaintiff is seeking payment by Bankia Habitat of the difference between the selling prices and reimbursement of the indemnity included in the agreement. An unfavourable ruling was issued in first instance and a favourable ruling to Bankia's appeal by the Castellón regional court. AC Augimar has filed an appeal. - Lawsuit filed by Activos Castellana 40, S.L., against, inter alia, Bankia, seeking the declaration of rights derived from the contractual arrangement, the obligation to fulfill and claiming expenses related to payment in lieu from the "Azaleas de Barriomar" development. Rulings in favour of Bankia were issued in first and second instance, pending notification by the courts of a final ruling or appeal by the plaintiff. The financial risk for Bankia is EUR 15.7 million. 55 - Lawsuit filed by Grupo Rayet, S.L.U. against Bankia and other defendants for irregularities committed in the appraisal of the land portfolio and accounting irregularities in the stock market listing of Astroc on 26 May 2006. The claims against Bankia are based on its role as lead manager of the company's flotation. The total financial risk is EUR 78.2 million. - Lawsuit filed by Fracciona Financiera Holdings, S.L.U. against Bankia S.A. seeking an amount for discrepancies in the determination of the selling price at which Bankia sold all the shares it held in Finanmadrid Establecimiento Financiero de Crédito, S.A.U. to Fracciona, for EUR 8.5 million. Bankia contested the claim on 29 June 2015, before the legal deadline, and made a counterclaim for EUR 6.4 million. - There are currently 310 legal proceedings under way posing a financial risk of EUR 38.2 million, including a claim against Bankia by CH Gestión, S.L. seeking the invalidation of derivatives and by Plazapain, S.A. seeking reimbursement of EUR 5.9 million. - Lawsuit against Bankia filed by a Bankia shareholder, employees and third parties over extension of a loan by Bankia to Jomaca 98. The loan was secured with shares of Zinkia Entertainment S.A. (2.19) Non financial guarantees provided The guarantees or guarantee agreements in which the Group undertakes to compensate an obligee in the event of non-compliance with a specific obligation other than a payment obligation by a particular debtor of the obligee, such as deposits given to ensure participation in auctions or tender processes, surety bonds, irrevocable promises to provide surety and guarantee letters which are claimable by law, are considered, for the purpose of preparing these consolidated financial statements, to be insurance contracts. When the Group provides the guarantees or sureties indicated in the preceding paragraph, it recognises them under “Other Liabilities” in the consolidated balance sheet at fair value plus the related transaction costs, which, unless there is evidence to the contrary, is the same as the value of the premiums received plus, if applicable, the present value of cash flows to be received for the guarantee or surety provided, and an asset is recognised simultaneously for the present value of the cash flows to be received. Subsequently, the present value of the fees or premiums to be received is discounted, and the differences are recognised under “Interest and similar income” in the consolidated income statement; and the value of the amounts initially recognised in liabilities is allocated on a straight-line basis to the consolidated income statement (or, if applicable, using another method which must be indicated). In the event that, in accordance with IAS 37, a provision is required for the surety which exceeds the liability recognised, the provision is recognised using criteria similar to those described for the recognition of impairment of financial assets and the amount recorded is reclassified as an integral part of the aforementioned provision. (2.20) Non-current assets held for sale "Non-current assets held for sale" includes the carrying amount of individual items, disposal groups or items forming part of a business unit earmarked for sale ("discontinued operations"), whose sale in their present condition is highly likely to be completed within a year from Consolidated financial statements. Investments in associates and joint ventures meeting the conditions set forth in the foregoing paragraph also qualify as non-current assets held for sale. Therefore, the carrying amount of these items, which can be of a financial nature or otherwise, will foreseeably be recovered from sale rather than from its use. Specifically, property or other non-current assets received by the Group as total or partial settlement of its debtors' payment obligations to it are deemed to be non-current assets held for sale, unless the Group has decided to make continuing use of these assets or to hold them to earn rentals or for future capital appreciation. Non-current assets held for sale arising from foreclosure or otherwise acquired in settlement of debts are initially recognised as the lower of: – Gross debt, less any associated provision, with a minimum of 10%. – Appraisal value decreased by 10%. Subsequently, the initial registration, the minimum percentage is 10%, the above percentages are increased to 20% as from 12 months after initial recognition, 30% after 24 months and 40% after 3 years. 56 All court costs associated with the claiming and foreclosure of these assets are recognised immediately in the consolidated income statement for the foreclosure period. Registry costs and taxes paid may be added to the value initially recognised provided that, as a result, such value does not exceed the appraisal value less the estimated costs to sell mentioned in the paragraph above. Appendix IX provides further information about foreclosed property assets and assets received by the Group in settlement of debts and classified under this consolidated balance sheet heading on the basis of ultimate purpose, as referred to above. In general, non-current assets classified as held for sale are measured at the lower of their carrying amount calculated as at the classification date and their fair value less estimated costs to sell. Tangible and intangible assets which by their nature would otherwise be depreciable and amortisable are not depreciated or amortised as long as they are classified as held for sale. Similarly, “Liabilities associated with non-current assets held for sale” includes the balances payable associated with disposal groups and the Group's discontinued operations. If the carrying amount of the assets exceeds their fair value less costs to sell, the Group adjusts the carrying amount of the assets by the amount of the excess with a charge to “Gains/(losses) on noncurrent assets held for sale not classified as discontinued operations” in the consolidated income statement. If the fair value of such assets subsequently increases, the Group reverses the losses previously recognised and increases the carrying amount of the assets without exceeding the carrying amount prior to the impairment, with a credit to “Gains/(losses) on non-current assets held for sale not classified as discontinued operations” in the consolidated income statement. The gains or losses arising on the sale of non-current assets held for sale are presented under “Gains/ (losses) on non-current assets held for sale not classified as discontinued operations” in the consolidated income statement. However, financial assets, assets arising from employee remuneration, deferred tax assets and assets under insurance contracts that are part of a disposal group or of a discontinued operation are not measured as described in the preceding paragraphs, but rather in accordance with the accounting policies and rules applicable to these items, which were explained in previous sections of Note 2. (2.21) Consolidated statement of cash flows The following terms are used in the consolidated cash flow statement with the meanings specified: - Cash flows: inflows and outflows of cash and cash equivalents. Cash equivalents are short-term, highly liquid investments that are subject to an insignificant risk of changes in value (where applicable: and, exclusively, since they form part of cash management, bank overdrafts repayable on demand, which reduce the amount of cash and cash equivalents). - Operating activities: the principal revenue-producing activities of credit institutions and other activities that are not investing or financing activities. Operating activities also include interest paid on any financing received, even if this financing is considered to be a financing activity. Activities performed with the various financial instrument categories stipulated in Note 2.2 above are classified, for the purpose of this statement, as operating activities, except for held-tomaturity investments, subordinated financial liabilities and investments in equity instruments classified as available for sale which are strategic investments. For these purposes, a strategic investment is that made with the intention of establishing or maintaining a long-term operating relationship with the investee, since, inter alia, one of the circumstances that could determine the existence of significant influence prevails, even though this influence does not actually exist. - Investing activities: the acquisition and disposal of long-term assets and other investments not included in cash and cash equivalents, such as tangible assets, intangible assets, investments, non-current assets held for sale and associated liabilities, equity instruments classified as available for sale which are strategic investments and debt instruments included in held-tomaturity investments. - Financing activities: activities that result in changes in the size and composition of equity and liabilities that are not operating activities, such as subordinated liabilities and market debt securities In preparing the consolidated cash flow statement, "Cash and cash equivalents" were considered to be short-term, highly liquid investments that are subject to a low risk of changes in value. Thus, for the purposes of drawing up the cash flow statement, the balance of "Cash and balances with central banks" on the asset side of the consolidated balance sheet was considered as cash and cash equivalents. 57 (2.22) Share-based payment transactions Share-based remuneration of senior executives and Board members When the Bank immediately delivers shares to eligible employees with no requirement of a certain period of time before the employee becomes the unconditional owner of the shares, the total services received are expensed under "Staff costs" in the consolidated income statement, with a balancing entry of corresponding increase in consolidated equity. When the shares are delivered to employees after a certain period of service, the expense is recognised under "Staff costs" in the consolidated income statement, along with the corresponding increase in the equity of the company making the payment. At the grant date on which the employee is entitled to receive share-based payments (the grant date is understood as the date on which employees and the entity agree to the share remuneration format, its periods and conditions), the amount of the remuneration to be paid, i.e. the amount of the increase in the equity of the company making the payment, is measured at the fair value of the shares committed. If fair value cannot be reliably estimated, the shares are measured at their intrinsic value. Changes in the fair value of shares between the grant date and the date on which they are delivered are not recognised. If the shares are measured at their intrinsic value, the variation in this value between the grant date and the date on which they are delivered is recognised with a balancing entry in the consolidated income statement. The policy is in accordance with the best corporate governance practices and pursuant to European regulations concerning remuneration policies at credit institutions and also to the provisions of Royal Decree 2/2012 of 3 February, Order ECC/1762/2012, of 3 August, and Law 10/2014, of 26 June. The new system establishes a specific format for payment of variable remuneration for directors carrying out control functions or whose activity significantly affects the Bank's risk profile: At least 50% of variable remuneration must be paid in Bankia shares. At least 40% of variable remuneration, in either shares or cash, must be deferred over a period of three years. Thus, 50% of annual variable remuneration will be paid in shares (30% of the total will be paid following assessment of the year's objectives, and the remaining 20% deferred in portions of onethird, over a period of three years). The share price will be the average quoted price over the three months prior to the accrual date. All shares delivered to directors on the aforementioned scheme as part of their annual variable remuneration will be unavailable during the year immediately following the date on which they are delivered. In any case, no shares were delivered in 2015 as no amounts of variable compensation were paid. (2.23) Treasury shares On 28 August 2013, Bankia’s Board of Directors approved an update to the Treasury Share policy, determining the framework for the control and management of transactions with treasury shares and the related risk. All purchases and sales of treasury shares by Bankia or its subsidiaries must comply with prevailing legislation and resolutions adopted at the Annual General Meeting of Shareholders. Transactions involving treasury shares are recognised directly in equity, along with all the expenses and potential income that may arise therefrom. “Own funds – Less: treasury shares” in equity presents the value of Bankia, S.A. treasury shares held by the Group at 31 December 2015 and 2014. Note 26.2 includes the disclosures required by applicable regulations regarding transactions with treasury shares. 58 (2.24) Consolidated statement of recognised income and expense As indicated above, according to the options available under IAS 1, the Group has elected to present separately, first, a statement displaying the components of consolidated profit or loss ("Consolidated income statement") and, secondly, a statement that begins with profit or loss for the year and displays the components of other comprehensive income for the year, which in these consolidated financial statements, in accordance with the terminology of Bank of Spain Circular 4/2004, is termed the "Consolidated statement of recognised income and expense". The consolidated statement of recognised income and expense presents the income and expenses generated by the Group as a result of its business activity in the year. A distinction is made between income and expenses recognised in the consolidated income statement, on one hand, and, on the other, income and expenses recognised directly in consolidated equity pursuant to prevailing laws and regulations. Accordingly, this statement presents: - Consolidated profit or loss for the years ended 31 December 2015 and 2014. - The net revenue or expenses temporarily recognised in consolidated equity as valuation adjustments. - The net revenue or expenses definitively recognised in consolidated equity. - The tax accrued on the items referred to in the preceding two subparagraphs, except in relation to impairment losses on investments in entities consolidated using the equity method, which are presented on a net basis. - Total recognised consolidated income and expense for the year (calculated as the sum of four previous amounts, showing separately the total amounts attributable to equity holders of the parent and to non-controlling interests. - The amount of the income and expenses relating to entities accounted for using the equity method recognised directly in equity is presented in this statement, irrespective of the nature of the related items, under “Entities accounted for using the equity method”. The changes in consolidated income and expenses recognised in consolidated equity under “Valuation adjustments” are broken down – subject to the constraints set out above – as follows: - Revaluation gains/(losses): includes the amount of the income, net of the expenses incurred in the year, recognised directly in consolidated equity. The amounts recognised in the year under this item are maintained in this line, but in the same year are transferred to the consolidated income statement, where they are added to the initial value of other assets and liabilities or are reclassified to another item. - Amounts transferred to the income statement: includes valuation gains and losses previously recognised in consolidated equity, even in the same year, which are taken to the consolidated income statement. - Amount transferred to the initial carrying amount of hedged items: comprises the valuation gains and losses previously recognised in consolidated equity, even in the same year, which are recognised at the initial carrying amount of the assets and liabilities as a result of cash flow hedges. - Other reclassifications: includes the amount of the transfers made in the year between valuation adjustment items in accordance with current regulations. As required by the amendment of IAS 1, all items of the consolidated statement of recognised income and expense may be recognised in the consolidated income statement except “Actuarial gains/(losses) on pension plans”. The amounts of these items are presented gross and, except as indicated above for the items relating to valuation adjustments of entities accounted for using the equity method, the related tax effect is recognised in this statement under “Income tax”. 59 (2.25) Statement of changes in consolidated equity The consolidated statement of changes in equity (which appears in these consolidated financial statements as "Statement of changes in total equity" in accordance with the terminology used by Bank of Spain Circular 4/2004) reflects all the changes in consolidated equity, including those due to accounting policy changes and error corrections. This statement accordingly presents reconciliation between the carrying amount of each component of the consolidated equity at the beginning and at the end of the period, separately disclosing any change into the following headings: - Adjustments due to accounting policy changes and error adjustments: includes changes in Group equity as a result of the retrospective restatement of financial statement balances on account of changes in accounting policies or for correction of errors, if any. - Income and expense recognised in the year: represents the aggregate of all items of recognised income and expense, as outlined above. - Other changes in equity: includes the remaining items recognised in equity such as capital increases or decreases, distribution of results, treasury share transactions, equity-based payments, transfers between equity items, and any other increase or decrease in consolidated equity. (3) Risk management Risk management is a strategic pillar in the Bankia Group. The primary objective of risk management is to safeguard the Group’s financial stability and asset base, while creating value and developing the business in accordance with the risk tolerance levels set by the governing bodies. It involves the use of tools for measuring, controlling and monitoring the requested and authorised levels of risk, managing non-performing loans and recovering unpaid risks. In 2013, a process began to transform the risk function in order to align it with best practices. All the initiatives included in this process had been completed by the end of 2015. There were four main cornerstones to the transformation: 1. General principles governing the risk function and its scope, covering all types of relevant risks for the Group as a whole, independence of the risk function and the commitment of senior management, adapting behaviour to the highest ethical standards and strict compliance with laws and regulations. These principles are: - Independent and global risk function, which assures there is adequate information for decision-making at all levels. - Objectivity in decision-making, taking account of all relevant (quantitative and qualitative) risk factors. - Active management throughout the life of the risk, from preliminary analysis until the risk is extinguished. - Clear processes and procedures, reviewed regularly as needs arise, with clearly defined levels of responsibility. - Comprehensive management of all risks through identification, measurement and consistent management based on a common measure (economic capital). - Individual treatment of risks, channels and procedures based on the specific characteristics of the risk. - Generation, implementation and promotion of advanced tools to support decision-making which, with efficient use of new technologies, aids risk management. - Decentralisation of decision-making based on the approaches and tools available. - Inclusion of risk in business decisions at all levels (strategic, tactical and operational). - Alignment of overall and individual risk targets in the Entity to maximise value creation. 60 2. A new organisational model: the risk function has been restructured to take a comprehensive vision of risk throughout its life cycle. In this way, management of credit risk is supported by two units, Corporate Risks and Retail Risks, with each overseeing all the functions of authorisation, monitoring and recoveries within their domain The seven management comprising the Corporate Risk Management are: - Retail Risks - Corporate Risks - Global Risk Management - Market and Operational Risks - Corporate Client Restructuring - Technical Secretariat of Risks, which includes the Internal Validation and Internal Control functions - Risk Process Management 3. A transformation plan, articulated in specific projects carried out in 2014 and 2015, aimed primarily at enhancing the quality of reporting and providing better risk management tools. 4. Efficient risk governance as reflected in the following improvements in 2015: o Risk Appetite Framework integrated with the Capital Planning Framework and thel Recovery Plan: Illustrating the Group's willingness to strengthen the importance of corporate governance in risk management and following the recommendations issued by the main international regulatory bodies, at its meeting held in September 2014 the Board of Directors approved the Risk Appetite Framework (RAF) for the BFA-Bankia Group. The RAF sets out the desired levels of risk and the maximum levels of risk that the Entity is willing to accept, along with the monitoring mechanism and the system of responsibilities of the various committees and governing bodies involved. In February 2015, the Board of Directors approved the Capital Planning Framework which, together with the RAF, sets out the Entity's strategic lines of action with respect to risk and capital in a business-as-usual situation. Both processes shape the planning of the Entity's activities and businesses. The Recovery Plan (also approved and effective since February 2015) establishes the potential measures to be adopted in a hypothetical crisis situation. The measures would be triggered if the predefined level of any of the selected indicators in the plan were exceeded. They are consistent with those determined by the tolerance levels in the RAF. Subsequently, in July 2015, the Board of Directors approved certain amendments to the Risk Appetite Statement, describing the relations between the RAF and the Strategic Plan, the business model, capital planning, the recovery plan and the budget. They entailed including a risk appetite and tolerance statement in terms of recurring and extraordinary income and were completed with a set of additional qualitative statements that more accurately and broadly define the risk profile the Entity is willing to assume. One mechanism the Entity has put in place to mainstream the RAF entails a system for determining target levels and limits in the various loan portfolios in terms of exposure and expected loss. This system is defined to maximise risk-adjusted returns within the overall limits established in the RAF. In fact, preparation of the 2016 budget, beyond the requirement to be commensurate with the risk appetite statement, was drawn up comparing business development proposals with the optimal portfolios provided by the system. o Status of the CRO: In April 2015, the Board of Directors approved the new status of the Bank's CRO (Chief Risk Officer), setting out: The conditions necessary for proper performance of the function. The main duties and responsibilities. The rules and powers for appointment and removal. 61 The status reinforces the independence of the CRO, which must maintain constant functional reporting with the Risk Advisory Committee and its Chairman. The CRO also has regular, direct two-way access to Senior Management and the governing bodies. o Internal Capital Adequacy Assessment Process (ICAAP) and Internal Liquidity Adequacy Assessment Process (ILAAP) adapted to new European Central Bank criteria: In these processes, the Entity performs a self-assessment of risks, liquidity and capital adequacy in different scenarios (baseline and stressed). The results of the assessments were approved by the Board of Directors in April and reported to the European supervisor. This exercise is a core element of the new single European banking supervision process. In view of the activity carried on by the Group, the main risks to which it is exposed are as follows: - Credit risk (including concentration risk), arising primarily from the business activity performed by the Individual, Business and Treasury and Capital Markets business areas, as well as from certain investments held by the Group. - Financial instrument liquidity risk, which relates to the possibility that the funds needed to settle the Group's commitments in a timely manner and to allow its lending activity to grow will not be available at reasonable prices. - Structural balance sheet interest rate risk, which relates to potential losses in the event of adverse trends in market interest rates. - Market risk and foreign currency risk, which relates to the potential losses due to adverse changes in the market prices of financial instruments with which the Group operates, primarily through the Treasury and Capital Markets area. - Operational risk, which relates to possible losses arising from failures or shortcomings in processes, personnel or internal systems, or from external events. The Board of Directors has exclusive power to approve, or delegate the power to approve, investments or transactions considered strategic for their amount or special characteristics. The organisational model described is rounded off with a number of committees, including: - The Risk Advisory Committee of the Board of Directors. The main function of the Risk Advisory Committee is to advise the Board of Directors regarding overall risk exposure of the Bank, current and future, and its strategy in this regard. - The Delegated Risk Committee of the Board of Directors is responsible for approving risks within the scope of delegation thereto and guiding and administering exercise of the delegations to lesser bodies. It is also responsible for reporting to the Board of Directors on those risks that may affect solvency, profits, operations or the reputation of the Company. - Management Committee. This committee is presented with the documentation analysed at previous meetings of the organisation's various units. Under the scope of the Risk Appetite Framework, this committee is in charge of proposing the pertinent measures when limits are approached. - Capital Committee. Among this committee's responsibilities are the monitoring of the regulatory framework and its potential impact on the Group's regulatory capital, and the monitoring and analysis of the main capital ratios and their components, as well as the leverage ratio. It also monitors the capital initiatives being carried out within the Entity. - Assets and Liabilities Committee. This committee is charged with monitoring and managing structural balance sheet and liquidity risks, reviewing the balance sheet structure, business performance, product profitability, earnings, etc. bearing in mind the policies and authorities approved by the Board of Directors. - Risk Committee. This committee oversees the operation under its remit and performs a preliminary analysis and assessment of all credit risk which must be resolved by high-ranking levels (Board of Directors and the Board Risk Committee). It is also in charge of designing a risk authorisation system and interpreting regulations to improve operations in accordance with general criteria approved by the Board of Directors. - Corporate and Retail Banking Risk Coordination and Recovery Committees. These two committees monitor and coordinate the commercial activities of the business units and risk cooperative manager in order to meet targets more efficiently. 62 - Rating Committee. This committee is tasked with ensuring the integrity of ratings and establishing criteria to determine situations not reflected in rating models, thereby lending stability to the Entity’s internal rating system. - Credit Scoring Committee. Set up in June 2014 in an advisory capacity, this committee is designed to formalise, in a collegial body, monitoring of the credit scoring systems and decision-making regarding the development of new models, the review of existing models and their application. The Internal Audit Unit, supervised by the Audit and Compliance Committee, is responsible for overseeing the efficiency of operating processes and internal control systems and for verifying compliance with all applicable regulations. (3.1) Exposure to credit risk and risk concentration (3.1.1) Credit risk management objectives, policies and processes Credit risk, understood as the risk that the Group will assume losses in the regular course of its banking business if its customers or counterparties fail to comply with their contractual payment obligations, is overseen by the Corporate Risk Department (which reports to the CEO), in accordance with the policies, methods and procedures approved by the Bank's Board of Directors. The main objectives of credit risk management policies are as follows: - Responsible risk approval. Customers should be offered the financing facilities that are tailored to their needs, for amounts and under terms and conditions that match their payment ability. The necessary support should be provided so that borrowers of good faith can overcome their financial difficulties. - Stable general approval criteria, per borrower and transaction - Adaptation. Segment-specific criteria should combine stability with adaptation to the Entity’s strategic targets, as well as the prevailing economic environment. - Appropriate price/risk matching, considering the customer as a whole. - Risk concentration limits. - Data quality. To assess risk appropriately, sufficient and accurate data are required. Therefore, the coherence and integrity of the data must be assured. - Solvency. Policies should be aligned to current and future capital needs in accordance with the risk appetite statement. - Compliance. Credit risk policies must be observed at all times. Exceptions to limits and conditions are approved for customers with strong ties to the Entity and must be duly documented and justified. The policies include general approval criteria, underpinned by four cornerstones: - Responsible approval: The first step in approving credit operations is to gain an understanding of the customer's financing needs and ability to meet them by assessing the customer's solvency. Care should be taken to offer the financing facilities that best adapt to the customer's needs, adjusting the terms and conditions and the amounts borrowed to the borrower's payment ability. Moreover, in retail lending, customers must be provided with information so that they can understand the risks inherent in the financing. - Activity: geared toward Retail – SMEs banking in Spain through the branch network and specialised business centres. Specifically, real estate, project, acquisition and asset finance is restricted. - Borrower solvency: payment ability, global view of the customer, knowledge of the customer and the industry. - Operation: financing commensurate with the customer size and profile, balance with shortand long-term financing, assessment of guarantees. 63 - Environmental and social risk: the environmental impact of the borrower’s business activity must be taken into account. In addition, new restrictions are placed on new loans to borrowers who do not respect human rights or do not provide decent working conditions or infringe on related laws. Another key issue for determining approval is the need to apply a diversification policy, setting individual and sector-wide limits. In addition, the Risk Policies introduce specific approval criteria according to the portfolio segment. This could include setting rating floors or minimum coverage of guarantees or collateral. As for risk monitoring, there is a monitoring policy for business activity. The main objective is to involve all levels of the Group in the proactive management of risk positions with customers so that potentially problematic situations of impairment can be foreseen before non-payment. The risks portfolio should be monitored continuously. This responsibility falls with the Business Units, in conjunction with the Risks Department. This policy is implemented using a risk classification tool by monitoring levels. A key feature of the policies is the reference to refinancing and restructuring operations. The objective is to match financing to the customers' current ability to meet its payment commitments, affording sufficient financial stability to ensure the continuity and operation of the borrower or its group. To do so, certain measures must be adopted that can be adapted to the source of the problem, whether they are systemic (affect all segments and borrowers the same, e.g. rises in interest rates) or specific (affect individual borrowers and require individual and structural measures for each case). Appendix X details the criteria governing loan refinancing and restructuring and their accounting classification. At its meeting held on 23 July 2015, the Boards of Directors of Bankia and BFA approved the "Credit Risk Policy" document. This document sets out the general policies, methods and procedures to be applied to the authorisation, study and documentation of credit risk operations. In particular, it establishes specific criteria for authorising risks with customers, which can be divided up into three main segments: mortgages, consumer loans and credit cards. In this respect, the approval policies are governed by credit scoring systems, which allow a response to be given that is objective, consistent and coherent with the Bank's risk policies and risk appetite. The scoring systems not only rate risk, but also produce a binding recommendation in accordance with the most restrictive of the three following components: Score. Cut-off points are established using risk-adjusted return (RAR) criteria or by determining the maximum default level. Based on the rating given by the model, there are three possible outcomes: - Reject, if the score is below the first cut-off point. - Review, if the score is between the two cut-off points. - Accept, if the score is above the second cut-off point. Indebtedness. The level of indebtedness is established based on the financial burden which the transaction represents over the stated net income of the applicants. In no case can the resulting available income after allowing for debts represent a noticeable limit to cover the living expenses of the borrower. Specifically, in the mortgage segment, the longer the term of the loan, the higher the maximum limit of indebtedness with a view to mitigating the increased sensitivity to fluctuations in interest rates. Exclusion filters. The existence of significant incidents in (internal and external) databases would result in a rejection. Moreover, a set of criteria are in place to cap maximum loan terms, both absolute levels and in relation to the age of the loan applicant or maximum loan amounts. At any rate, loans are only granted in euros, thereby avoiding any currency risk. A key issue for the mortgage segment is the set of criteria that define the eligibility of assets as mortgage collateral and the valuation criteria. In particular, the risk assumed by the borrower may not depend substantially on the potential return the borrower may obtain on the mortgaged property, but rather the borrower's ability to pay the debt by other means. Meanwhile, only appraisals by Bank of Spain authorised appraisers are accepted. These are regulated by Royal Decree 775/1997, thus ensuring the quality and transparency of the appraisals. In addition, appraisal values must be calculated unconditionally as set out in Ministerial Order ECO805/2003. 64 However, both Finance Ministry Order EHA/2899/2011, of 28 October, on transparency and consumer protection in banking services, and Bank of Spain Circular 5/2012 introduce, as a feature of responsible consumer lending, the requirement that, on the one hand, borrowers provide the entities with complete and accurate information on their financial position and their intentions and needs regarding the purpose, amount and other conditions of the loan or credit, and, on the other, that they be adequately informed about the characteristics of the products that are suitable to what they are requesting and the inherent risks. In this respect, in due compliance with regulations, the Bank provides its customers with the following pre-contract documentation: Pre-contract information file: A document prepared for delivery to the customer describing the characteristics and general conditions of the product. Personalised information file: Pre-contract information on the specific conditions of the product, which is non-binding and adapted to the customer's application, finance needs, financial position and preference so the borrower can compare the product with other loans available in the market, assess the implications and make an informed decision. Appendices: (I) Adhesion to the Code of Good Practices and (II) Additional information on variable-rate loans (interest rate scenarios), to be delivered together with the personalised information file. BO or binding offer: Document with all the terms and conditions of the transaction (similar to the personalised information file) but binding for the Bank for a period of 14 calendar days from delivery. Pre-contract documentation given to customers must be filed together with the customer's record. The procedures for gathering accreditation of key applicant data are set out in an internal circular approved on 13/10/2014 by the Management Committee on "Quality of data on retail lending transactions". Lastly, regarding control mechanisms, the Risk Advisory Committee is informed quarterly on the degree of compliance with credit risk policies, with details on default and justification. Risk management is carried out within limits and according to the guidelines set out in the policies. It is supported by the following processes and systems: - Risk classification - Risk quantification - Risk projection - Risk-adjusted return - Business revitalisation - Recovery management - Concentration risk management Risk classification Rating and scoring tools are used to classify borrowers and/or transactions by risk level. Virtually all segments of the portfolio are classified, mostly based on statistical models. This classification not only aids in decision-making, but allows for the addition of the appetite and tolerance of risk decided by the governing bodies through the limits established the Policies. The Rating Committee reviews and decides on scorings and ratings for non-retail borrowers, which as such are subject to ratings. Its objective is to achieve consistency in decisions on the ratings of the portfolio and include information not covered by models that could affect these decisions. The Rating Committee also approves the Rating Methods and Procedures Mannual, which sets out the rating system as a whole. This mannual is reviewed annually. At the same time, the Scoring Committing ensures that the credit scoring system works properly and proposes potential changes in criteria for decision-making to the Risk Committee. The Group has both approval (reactive) and performance (pro-active) scoring models. Performance models form the basis of pre-authorisation for lending to both companies and retail customers. There are also recovery models applicable to groups in default. 65 Risk classification also includes the “Monitoring levels system”. This system aims to develop proactive management of risks related to business activities through classification into four categories: - Level I or high risk: risks to be extinguished in an orderly manner - Level II or medium-high risk: reduction of the risk - Level III or medium risk: maintenance of the risk - Other exposures deemed standard risks. Each level is determined in accordance with rating, but also with other factors, e.g. activity, accounting classification, existence of non-payment, the situation of the borrower’s group. The level determines the credit risk authorisation powers. Risk quantification Credit risk is quantified through two measures: expected loss on the portfolio, which reflects the average amount of losses and is related to the calculation of provisioning requirements, and unexpected loss, which is the possibility of incurring substantially higher losses over a period of time than expected, affecting the level of capital considered necessary to meet objectives; i.e. economic capital. The credit risk measurement parameters derived from internal models are exposure at default (EAD), probability of default (PD) based on the rating and loss given default (LGD) or severity. Expected loss, obtained as a product of the previous parameters, represents the average amount expected to be lost on the portfolio at a given future date. This is the key metric for measuring the underlying risks of a credit portfolio as it reflects all the features of transactions and not only the borrower’s risk profile. Expected loss allows a constrained assessment of a specific, real or hypothetical economic scenario or refers to a long time period during which a full economic cycle may have been observed. Depending on the specific use, it is better to use one or the other expected loss. With the economic capital model, extreme losses can be determined with a certain probability. The difference between expected loss and value at risk is known as unexpected loss. The Entity must have sufficient capital to cover potential losses therefore, the higher the cover, the higher the solvency. This model simulates the default events, so it can quantify concentration risk. Risk projection Stress models are another key element of credit risk management, allowing for the risk profiles of portfolios and the sufficiency of capital under stressed scenarios to be evaluated. The tests are aimed at assessing the systemic component of risk, while also bearing in mind specific vulnerabilities of the portfolios. The impact of stressed macroeconomic scenarios on risk parameters and migration matrices are assessed, allowing expected loss under stress scenarios and the impact on profit and loss to be determined. Risk-adjusted return The profitability of a transaction must be adjusted by the costs of the various related risks, not only the cost of the credit. And it must be compared to the volume of capital that must be assigned to cover unexpected losses (economic capital) or to comply with regulatory capital requirements (regulatory capital). RAR (risk-adjusted return) is a core risk management tool. In wholesale banking, pricing powers depend on both the RAR of the new transactions proposed and the RAR of the relationship, considering all the outstanding business with a customer. In retail banking, RAR is taken into account to determine approval criteria (cut-off points) in accordance with the fees in effect at any given time. The Board, through the Board Risk Committee, is informed regularly on the RARs of all the lending portfolios, distinguishing between the total portfolio and new business. Business revitalisation One of Risk Management’s functions is to create value and develop the business in accordance with the risk appetite established by the governing bodies. In this respect, the Risks Department is equally responsible for revitalising the lending business, providing tools and establishing criteria that identify potential customers, simplify the decision-making processes and allocate risk lines, always within predefined tolerance levels. It has tools and pre-authorisation and limit assignment processes for lending to both companies and retail customers. 66 Recovery management Recovery management is defined as a full process that begins even before a payment is missed, covering all phases of the recovery cycle until a (amicable or contentious) solution is reached. Early warning models are applied in lending to retail customers. They are designed to identify potential problems and offer solutions, which may entail adapting the conditions of the loan. In fact, a large number of the mortgage loan renegotiations resulted from the proposals put forward pro-actively by the Entity. With business loans, the system of levels described above has the same objective: pro-active nonperforming loan management. Therefore, the entire portfolio is monitored and default is always a failure after prior negotiation. Concentration risk management The Bank uses a set of tools to analyse and monitor the concentration of risks. First, as part of the calculation of economic capital, it identifies the component of specific economic capital as the difference between systemic economic capital (assuming maximum diversification) and total economic capital, which includes the effect of the concentration. This component provides a direct measure of concentration risk. An approach similar to that used by ratings agencies is applied, paying attention to the weight of the main risks on the volume of capital and income-generation ability. (3.1.2) Exposure to credit risk by segment and activity The maximum credit risk exposure for financial assets recognised in the accompanying consolidated balance sheet is their carrying amount. The maximum credit risk exposure for financial guarantees extended by the Group is the maximum amount the Group would have to pay if the guarantee were executed. At 31 December 2015 and 2014, the original credit risk exposure, without deducting collateral or any other credit enhancements received, and without applying the credit conversion factors defined in Regulation (EU) No. 575/2013 of the European Parliament and of the Council, of 26 June, grouped in accordance with the main exposure segments and activities established , is as follows: 31 December 2015 (Thousands of euros) SEGMENT AND ACTIVITY Institutions: Government agencies Financial assets held for trading and financial assets at fair value through profit or loss Available-forsale financial assets Trading derivatives Held-tomaturity investments Loans and receivables Off-balance sheet items and others Hedging derivatives 50,427 - 24,466,018 5,855,752 5,557,468 - 359,616 - - 4,748,568 6,443,436 17,362,848 - 464,104 3,278 - 1,874,305 29,440,648 780,583 - 15,517,291 - - - 76,035,976 - - 4,278,769 Consumer - - - 2,580,228 - - 103,932 Mortgage – SMEs - - - - - - - Mortgage – Other - - - 66,931,938 - - 848,090 Retail – SMEs - - - 5,798,060 - - 674,167 Cards - - - 725,750 - - 2,652,580 Institutions: Credit institutions and others Companies Retail customers Derivatives Equity Total Memorandum item: Breakdown by country of the public agency Spanish government agencies - 12,075,893 - - - 4,073,473 - 72,486 - - - - - - 126,191 12,075,893 31,088,891 117,775,812 23,700,899 4,073,473 20,619,780 50,427 - 20,235,133 5,825,510 4,276,655 - 359,616 Greek government agencies - - - - - - - Italian government agencies - - 4,229,921 - 385,809 - - Portuguese government agencies - - - - - - - Other government agencies TOTAL - - 964 30,242 895,004 - - 50,427 - 24,466,018 5,855,752 5,557,468 - 359,616 67 31 December 2014 (Thousands of euros) SEGMENT AND ACTIVITY Institutions: Government agencies Institutions: Credit institutions and others Companies Retail customers Financial assets held for trading and financial assets at fair value through profit or loss Available-forsale financial assets Trading derivatives Held-tomaturity investments Loans and receivables Off-balance sheet items and others Hedging derivatives 77,593 - 22,999,084 5,889,430 6,999,107 - - - 9,811,001 10,967,462 18,622,061 - 410,292 840,698 6,226 - 1,961,638 29,564,137 1,040,162 - 15,050,072 - - - 78,806,194 - - 4,062,727 Consumer - - - 2,219,949 - - 123,687 Mortgage – SMEs - - - - - - - Mortgage - Other - - - 69,301,110 - - 839,778 Retail - SMEs - - - 6,482,036 - - 639,059 Cards - - - 803,099 - - 2,460,203 Derivatives - 18,448,258 - - - 5,538,715 - 73,796 - - - - - - 157,615 18,448,258 34,771,723 125,227,223 26,661,330 5,538,715 20,363,789 Equity Total Memorandum item: Breakdown by country of the public agency Spanish government agencies 77,593 - 20,023,534 5,877,178 4,710,535 - 410,292 Greek government agencies - - - - - - - Italian government agencies - - 2,974,681 - 1,387,837 - - Portuguese government agencies - - - - - - - Other government agencies - - 869 12,252 900,735 - - 77,593 - 22,999,084 5,889,430 6,999,107 - 410,292 TOTAL In addition, exposure to credit risk, by segment and activity, corresponding to investments in companies classified as assets of disposal groups at 31 December 2015 and 2014 31 December 2015 (Thousands of euros) DISPOSAL GROUPS SEGMENT AND ACTIVITY Financial assets held for trading and financial assets at fair value through profit or loss Available-forsale financial assets Trading derivatives Held-tomaturity investments Loans and receivables Off-balance sheet items and others Hedging derivatives Institutions: Government agencies - - - - - - - Institutions: Credit institutions and others - - - 17,807 317 - - Companies - - - 34,583 - - - Retail customers - - - - - - - Derivatives - - - - - - - Rest - - - 31 - - - Total - - - 52,421 317 - - Note: the maximum exposure of financial assets recognised on the balance sheet is their carrying amount, Without deducting collateral or other credit enhancements received. 68 31 December 2014 (Thousands of euros) DISPOSAL GROUPS Financial assets held for trading and financial assets at fair value through profit or loss SEGMENT AND ACTIVITY Available-forsale financial assets Trading derivatives Held-tomaturity investments Loans and receivables Off-balance sheet items and others Hedging derivatives Institutions: Government agencies - - 77,851 - - - Institutions: Credit institutions and others - - - 14,082 - - - Companies - - 792,144 230,492 204,155 - 33,537 Retail customers - - - 2,562,655 - - 372,772 Derivatives - 1,409 - - - - - Rest - - - 3,052 - - 444 Total - 1,409 869,995 2,810,281 204,155 - 406,753 - Note: the maximum exposure of financial assets recognised on the balance sheet is their carrying amount. Without deducting collateral or other credit enhancements received. (3.1.3) Breakdown of original exposure by product Original credit risk exposure at 31 December 2015 and 2014, by product (excluding equity products), is shown in the table below. Loans and credits reflect the highest customer demand, accounting for 59.3% at 31 December 2015 (54.4% at 31 December 2014). Fixed income products represent the second-highest customer demand, accounting for 26.6% at 31 December 2015 (27.3% at 31 December 2014). The breakdown at 31 December 2015 is as follows: (Thousands of euros) 31/12/2015 Financial assets held for trading and financial assets at fair value through profit or loss Trading derivatives - - - 53,705 - Interbank deposits - Guarantees and documentary credits Derivatives PRODUCT Held-tomaturity investments Hedging derivatives 110,569,911 - - 13,635,002 31,088,891 762,465 23,700,899 - - - - 6,443,436 - - - - - - - - - 6,984,778 - 12,075,893 - - - 4,073,473 - 53,705 12,075,893 31,088,891 117,775,812 23,700,899 4,073,473 20,619,780 Loans and credits Fixed income Total Availablefor-sale financial assets Loans and receivables Off-balance sheet items and others The breakdown at 31 December 2014 is as follows: (Thousands of euros) PRODUCT 31/12/2014 Financial assets held for trading and financial assets at fair value through profit or loss Loans and credits Fixed income 83,819 Trading derivatives Availablefor-sale financial assets Loans and receivables Held-tomaturity investments Hedging derivatives Off-balance sheet items and others - - 112,691,243 - - 13,093,044 - 34,771,723 1,568,518 26,661,330 - - Interbank deposits - - - 10,967,462 - - - Guarantees and documentary credits - - - - - - 7,270,745 - 18,448,258 - - - 5,538,715 - 18,448,258 34,771,723 125,227,223 26,661,330 5,538,715 20,363,789 Derivatives Total 83,819 69 (3.1.4) Credit quality The Group uses advanced systems to measure the credit risk inherent in certain credit portfolios to measure exposure to credit risk by both the standardized approach and by the internal ratings-based (IRB) approach. Thus, at 31 December 2015, the internal ratings-based approached is used to assess approximately 68.8% of the Group's portfolio. This segment comprises both part of the corporate client portfolio (measured using internal rating systems), and part of the retail portfolio (individual customers, microcompanies, i.e., companies with revenue under EUR 1 million per year, and self-employed professionals: measured using points-based or scorings). Otherways, the Group's remaining portfolio (approximately 31.2% of the original exposure) is assessed by the standard approach. All ratings appearing in this section reflect the definitions given by the Standard & Poor’s scale. The rating system designed by the Group primarily covers two dimensions: Risk of default by the borrower: reflected in the probability of default (PD) by the borrower or rating. Specific factors in transactions: reflected in loss given default (LGD), such as guarantees or interests in various tranches of leveraged financing. The term also constitutes a major factor. The rating system used makes a distinction between the following: Exposure to risk with companies, governments, institutions and banks: each exposure vis-àvis the same borrower is given the same credit quality grading (known as borrower grade), regardless of the nature of the exposures. This is known as the borrower rating. Retail exposures: the systems focus both on borrower risk and the characteristics of the transactions. This is known as scoring. The rating system has grading models for banks, large companies, companies, public institutions and special financing. There are three different types of rating: External rating: this refers to the ratings issued by external rating agencies (S&P's, Moody’s and Fitch). Automatic rating: these ratings are obtained through internal models, depending on the segment to which the customer belongs. Internal rating: these are the final ratings assigned to customers when all the available information has been reviewed. The internal rating may be the external rating, the automatic rating or the rating determined by the Rating Committee from all the information analysed. Customers form part of the rating system, i.e. when financial information is added to the NEO corporate system, the rating is automatically produced by the appropriate model. Credit quality. Original exposure and average (rating/scoring), by segment The breakdown by segment of the Group's credit risk exposure at 31 December 2015 and 2014, excluding trading derivatives, with the average ratings per segment (excluding default), is as follows: Breakdown at 31 December 2015 (Thousands of euros) IRB SEGMENT Standard Institutions Amount 28,408,467 Companies 37,825,862 BB- - Retail customers 52,785,720 B+ 22,155,704 2,236,866 B+ 330,302 43,673,582 B+ 20,032,419 Retail – SMEs 3,693,477 B 1,617,502 B+ Cards 3,181,795 BB- 175,481 BB- 119,020,049 BB- Consumer Mortgage – Other Total Average rating BBB- Amount 37,618,850 59,774,554 Average rating BBB BB B BB- BB+ 70 Breakdown at 31 December 2014 (Thousands of euros) IRB Standard SEGMENT Amount Institutions 30,895,029 BB+ 43,325,494 Companies 33,660,717 BB- - Retail customers 53,875,484 B+ 21,974,807 1,756,675 B+ 446,276 45,327,296 B+ 19,358,376 BB- Retail – SMEs 3,759,308 B 1,967,960 B+ Cards 3,032,205 BB- 202,195 BB- 118,431,230 BB- 65,300,301 BB+ Consumer Mortgage – Other Total Average rating Amount Average rating BBBBBB (1) In 2014, an adjustment was made between the IRB and standardised approach in the Institutions segment to adequately reflect certain exposures with state support. Credit quality. Rating distribution by exposure of the institutions and corporate portfolio The distribution of original exposure by credit ratings, differentiating between rating-based exposures whose capital requirements are determined using the IRB approach (excluding special financing) and exposures under the standardized approach, is as follows: (Thousands of euros) 31/12/2014(1) 31/12/2015 RATING AAA to ABBB+ to BBB+ to BCCC+ to C Default Total IRB Standard IRB Standard 8,826,323 1,077,623 7,281,802 4,384,220 50,365,436 36,506,784 49,683,009 36,812,596 6,509,518 34,443 6,821,902 2,128,673 533,052 - 769,033 5 7,659,201 39,902 9,224,614 15,790 73,893,530 37,658,752 73,780,360 43,341,284 1) In 2014, an adjustment was made between the IRB and standardised approach in the Institutions segment to adequately reflect certain exposures with state support. Credit quality, Rating distribution for exposures of the corporate portfolio The distribution of the original exposure by credit ratings at 31 December 2015 and 2014, differentiating between rating-based exposures whose capital requirements are determined using the internal ratings method (excluding special financing) and exposures under the standard method, is shown in the table below: (Thousands of euros) 31/12/2015 RATING AAA to ABBB+ to BBB+ to BCCC+ to C Default Total IRB 31/12/2014 Standard IRB Standard 3,151,821 - 1,595,957 - 27,950,759 - 24,966,639 - 6,212,452 - 6,385,605 - 510,830 - 712,516 - 7,367,965 - 8,923,316 8,675 45,193,827 - 42,584,033 8,675 71 Credit quality. Distribution of retail exposures The distribution of the original exposure by credit ratings at 31 December 2015 and 2014 for scoringbased exposures whose capital requirements are determined using the internal ratings method and exposures under the standard method, is shown in the table below: (Thousands of euros) 31/12/2015 RATING IRB AAA to A- 31/12/2014 Standard IRB Standard 6,184,511 - 6,073,419 72,557 BBB+ to BB- 31,275,601 15,251,941 32,248,650 14,223,442 B+ to B- 14,220,873 6,901,264 14,294,381 7,675,848 1,104,734 2,499 1,259,033 2,960 CCC+ to C Default Total 3,435,614 1,980,148 4,544,966 2,519,535 56,221,334 24,135,852 58,420,449 24,494,342 Credit quality. Historical default rates The Group’s default rate, understood as the ratio between default risks at any given time and the Group’s total credit risks stood at 10.57% at 31 December 2015 (12.87% at 31 December 2014). (3.1.5) Concentration of risks Appendix X provides information on risk concentration by activity and geographic area. The table below shows information concerning the diversification of risks by business sectors, measured as credit risk, excluding equity income and trading derivatives, in accordance with the borrower's CNAE activity code and regardless of the purpose of the financing at 31 December 2015 and 2014: (Thousands of euros) SECTOR Foodstuffs 31/12/2015 1,177,109 31/12/2014 1,109,913 491,674 456,169 Automotive and auto services 1,049,433 1,230,433 Wholesale 5,257,384 4,723,368 Retail 3,456,686 3,509,158 12,508,008 14,631,785 Machinery and equipment manufacturing 3,707,438 3,314,993 Manufacturing of intermediate products 3,550,929 3,303,836 36,132,431 38,342,373 Catering and tour operators 2,933,839 3,395,041 Food, beverages and tobacco industry 2,036,219 2,053,356 Basic manufacturing, textiles, furniture 802,386 785,774 5,652,245 5,740,397 33,735,737 37,257,336 Company services 6,554,067 6,906,770 Leisure, culture, health and education 5,094,855 5,299,252 Supplies: electricity, gas, steam, water 6,853,854 6,692,195 Associations Construction and development (*) Finance Mining, energy and infrastructures Public sector Telecommunications Transport Other sectors TOTAL 996,561 827,985 2,677,269 2,352,800 63,556,575 64,933,601 198,224,699 206,866,535 (*)Included financing not related to real estate development. The Group regularly monitors major customer risk, and these are periodically reported to the Bank of Spain. 72 (3.1.6) Netting agreements and collateral agreements In addition to amounts that can be set off in accordance with IAS 32 (see Note 2.6), there are other offsetting (netting) and collateral agreements that effectively reduce credit risk, but do not meet the requirements for offsetting in the financial statements. The table below lists these derivatives, along with the effects of the arrangements and the collateral received and/or posted. Amounts related to cash collateral and collateral in financial instruments are shown at their fair values. Rights to set off are related to the guarantees and collateral in cash and financial instruments and depend on non-payment by the counterparty: (Thousands of euros) 31/12/2015 Derivatives (trading and hedging) Gross exposure Amount netted (Note 9 and 14) Carrying amount Netting agreement Collaterals (*) Net exposure 31/12/2014 Assets Liabilities Assets Liabilities 22,440,159 19,662,655 27,621,493 24,190,677 (6,290,793) 16,149,366 (6,290,793) 13,371,862 (3,634,520) 23,986,973 (3,634,520) 20,556,157 (10,641,843) (3,737,368) (10,579,901) (2,572,439) (16,388,652) (5,343,617) (16,388,652) (2,819,923) 1,770,155 219,522 2,254,704 1,347,582 (*) Guarantee value received included. In addition, under the framework of repurchase and reverse repurchase transactions carried out by the Group (see Note 29.1), there are other agreements entailing the receipt and/or delivery of the following additional guarantees or collateral to the contractual guarantees in the transactions: (Thousands of euros) 31/12/2015 Collateral Cash Securities Total Delivered 31/12/2014 Received Delivered Received 5,907 28,141 16,902 58,766 400,889 841,682 17,966 82,829 406,796 869,823 34,868 141,595 (3.1.7) Collateral received and other credit enhancements At 31 December 2015, the distribution by segments of original exposure, excluding equities and trading derivatives, with collateral and other credit enhancements was as follows: (Thousands of euros) Standard Approach Mortgage collateral 23,446,030 Other collateral 414,300 Unsecured guarantees 37,415,430 Other guarantees 518,844 61,794,604 IRB Approach 54,500,634 8,390,870 73,049,645 488,946 136,430,095 SEGMENT TOTAL Institutions 416,063 364,631 27,916,262 2,747 28,699,703 Companies 5,939,569 7,769,017 37,478,272 322,200 51,509,058 48,145,002 257,222 7,655,111 163,999 56,221,334 48,792 65,576 2,208,566 164 2,323,098 45,844,413 - 467,774 - 46,312,187 2,251,797 191,646 1,777,603 163,835 4,384,881 - - 3,201,168 - 3,201,168 77,946,664 8,805,170 110,465,075 1,007,790 198,224,699 Retail customers Consumer Mortgage - Other Retail - SMEs Cards TOTAL 73 At 31 December 2014, the distribution by segments of original exposure, excluding equities and trading derivatives, with collateral and other credit enhancements was as follows: (Thousands of euros) Standard Approach Mortgage collateral 23,542,903 Other collateral 462,918 Unsecured guarantees 43,709,732 Other guarantees 120,072 67,835,625 IRB Approach SEGMENT TOTAL 58,996,095 8,775,359 70,917,010 342,444 139,030,908 Institutions 446,988 490,280 30,258,400 659 31,196,327 Companies 7,562,264 8,062,912 33,590,767 198,190 49,414,133 50,986,843 222,167 7,067,843 143,595 58,420,448 54,319 61,125 1,738,518 159 1,854,121 Retail customers Consumer Mortgage - Other Retail - SMEs Cards TOTAL (1) 48,430,395 - 523,131 - 48,953,526 2,502,129 161,042 1,749,991 143,436 4,556,598 - - 3,056,203 - 3,056,203 82,538,998 9,238,277 114,626,742 462,516 206,866,533 The assumptions made to this table have been adapted to make them consistent with the criteria applied in 2015 For the purposes envisaged in the tables above, the following are explained: - Transactions with mortgage collateral: property mortgage, concession mortgage, chattel mortgage, shipping mortgage and aircraft mortgage. - Other collateral: equity securities, fixed-income securities and other types of securities, government securities, term deposits and other account deposits, goods and receipts, investment funds, bills of exchange, deposit certificates, mortgage-backed securities, etc. - Personal guarantees: with or without guarantor, joint guarantee and insurance policy. - Other guarantees: endorsement by a reciprocal guarantee association, CESCE credit insurance policy, bank guarantee and comfort letter. From the legal viewpoint, a guarantee is a contract which provides greater security towards compliance with an obligation or payment of a debt in such a way that, in the event of default by the borrower, the guarantee reduces the losses arising from the transaction. Guarantees will enjoy legal certainty so that all contracts contain the conditions legally stipulated to make them fully valid, and so they are fully documented in such a way as to establish a clear effective procedure to enable the guarantee to be executed rapidly. These are the principles inspiring the functional definition of the Corporate Guarantee. Guarantees and collateral provided in each transaction must be duly reported and measured in the system. The Credit Risk Policy document details the main characteristics that these measurements must have, both in terms of type of eligible appraisals and the frequency with which the appraisals must be updated. (3.1.8) Renegotiated financial assets As part of its credit risk management procedures, the Group carried out renegotiations of assets, modifying the conditions originally agreed with borrowers in terms of repayment deadlines, interest rates, collateral given, etc. Appendix X contains the classification and hedging policies and criteria applied by the Group in this type of transaction, along with the amount of refinanced operations detailing their risk classification (i.e. transactions that require special monitoring, substandard or doubtful risk) and respective coverages of credit risk. 74 (3.1.9) Assets impaired and derecognised Following are the changes in 2015 and 2014 in the Group’s impaired financial assets that were not recognised on the consolidated balance sheet because their recovery was considered unlikely, although the Group had not discontinued actions in order to recover the amounts owed (“written-off assets”): (Thousands of euros) ITEM Accounting balance at the beginning of the year Additions from: Assets unlikely to be recovered Uncollected past-due amounts Sum Derecognition through: Cash collection Foreclosure of assets and other causes Sum Net change due to exchange differences Accounting balance at the end of the year 31/12/2015 31/12/2014 1,925,526 2,197,964 308,015 59,336 367,351 379,292 87,077 466,369 (101,165) (815,889) (917,054) 651 1,376,474 (212,688) (527,931) (740,619) 1,812 1,925,526 (3.2) Liquidity risk of financial instruments Liquidity risk can be expressed as the probability of incurring losses through insufficient liquid resources to comply with the agreed payment obligations (both expected and unexpected) within a certain time horizon, and having considered the possibility of the Group managing to liquidate its assets in reasonable time and price conditions. The Group strives to maintain a long-term financing structure that is in line with the liquidity of its assets, with a maturity profile that is compatible with the generation of stable, recurring cash flows to enable the Group to manage its balance sheet without short-term liquidity pressures. For this purpose, the Group's liquidity position is identified, controlled and monitored daily. According to the retail business model underpinning the Group's banking activity, the main funding source is customer deposits. Bankia taps domestic and international capital markets, particular repo markets, to raise finance so that it meets its additional liquidity needs. At the same time, and as a prudent measure to prepare for potential stress or crises, the Group has deposited certain assets in the European Central Bank (ECB) that it can use to raise liquidity immediatly. Through ongoing monitoring of assets, the Group can identify those that are readily usable as liquidity reserves at times of market stress, differentiating between assets that are considered eligible by the ECB, or by clearing houses or other financial counterparties (e.g. insurance companies, investment funds). The undrawn amount on the facility, coupled with the high-quality liquid asset buffer, make up the bulk of the liquidity reserve estimated by the Group to confront internal and systemic stress events: (Thousands of euros) 31/12/2015 31/12/2014 Cash (*) 2,051 2,120 Undrawn amount on the facility 5,354 5,613 27,199 28,104 Highly liquid available assets (**) (*) Notes and coins plus balances at central banks less the amount of minimum reserves. (**) Market value considering the ECB haircut. Other assets have been identified which, although not considered to be highly liquid, can be converted at relatively short notice. Regarding the structure of roles and responsibilities, the Assets and Liabilities Committee (ALCO) is charged with monitoring and managing liquidity risk based on recommendations, mainly by the Corporate Finance Department, in accordance with the Liquidity Risk Appetite and Funding Framework approved by the Board of Directors. The ALCO proposes the rules of action to secure financing through instruments and maturities, with a view to guaranteeing at all times the availability of funds at reasonable prices so the Bank can meet the obligations undertaken and finance the growth of its investment business. 75 The Markets and Operational Risks Department (MORD), which operates as an independent unit, monitors and analyses liquidity risk, among other responsibilities. It promotes the integration of these activities in management by developing metrics and methodologies to ensure that liquidity risk remains within the tolerance levels. Specific liquidity risk management targets are defined for these metrics under normal market conditions. The overriding objective is to achieve appropriate self-financing of on-balance sheet credit activity, with a reduction in the loan-to-deposit ratio (relationship between loans and advances to customers and customer deposits) and budgetary monitoring of the level of self-financing in the retail and corporate businesses, as well as the commercial activity as a whole. Secondly, there are efforts to promote appropriate diversification in the corporate funding structure, limiting the use of capital markets in the short term, as well as in the funding mix, maturity terms and concentration of assets in the liquidity buffer. Alongside the monitoring of liquidity risk in normal market conditions, action guidelines have been designed to prevent and manage situations of liquidity stress. This pivots around the Liquidity Contingency Plan (LCP), which sets out the committees in charge of monitoring and activating the LCP and the protocol for determining responsibilities, internal and external communication flows, and potential action plans to, where appropriate, redirect the risk profile within the Bank's tolerance limits. The LCP is backed by specific metrics, in the form of LCP monitoring alerts, and by complementary metrics to liquidity risk and regulatory funding indicators, LCR and NSFR. These ratios have built-in stress scenarios for the ability to maintain available liquidity and funding sources (Corporate and retail deposits, funding on capital markets) and allocate them (loan renewal, unprogrammed activation of contingent liquidity lines, etc). For the LCR, the scenario relates to a survival period of 30 days, and the regulatory assumptions underlying the construction of the ratio are valid exclusively for this period. In addition to the regulatory LCR, the MORD designs expanded stress scenarios in two ways: It builds more survival horizons, which implies adapting the regulatory assumptions to these horizons, and envisaging and adopting corrective measures to address future liquidity vulnerabilities. It creates varying degrees of stress for each survival horizon. This approach allows us to build the stressed LCR calculated at different horizons using more stringent assumptions than the regulatory assumptions, based on expert criteria, past experience or a combination of both. Monitoring the results indicates that the Bank has a sufficient buffer of liquid assets to weather any type of crisis. As for the net stable funding ratio (NSFR) it is currently undergoing a review by the European Union and, once the definition is complete, this ratio will form part of the minimum standards on 1 January 2018, with a requirement of at least 100%. 76 Maturities of issues The following table provides information on the term to maturities of the Group's issues at 31 December 2015 and 2014, by type of founding instrument, including promissory notes and issues placed via the network. 31 December 2015 (Thousands of euros) ITEM Mortgage-backed bonds and securities Senior debt Subordinate, preference and convertible securities 2016 5,154,172 2017 555,000 2018 2,205,687 > 2018 11,806,153 555,304 897,400 75,000 1,424,985 - - - 1,000,000 - - - 3,891,790 Securitizations sold to third parties Commercial paper Total maturities of issues (*) 745,300 6,454,776 - - 1,452,400 2,280,687 2016 2017 18,122,928 (*) Figures shown in nominal amounts less treasury shares and issues withheld. 31 December 2014 (Thousands of euros) ITEM Mortgage-backed bonds and securities Senior debt Subordinate, preference and convertible securities Securitizations sold to third parties Commercial paper Total maturities of issues (*) 2015 > 2017 2,720,289 5,152,272 555,000 11,492,690 428,050 591,469 609,600 1,560,291 - - - 1,000,000 - - - 4,429,587 706,314 - - - 3,854,653 5,743,741 1,164,600 18,482,568 (*) Figures shown in nominal amounts less treasury shares and issues withheld. Issuance capacity (Thousands of euros) 31/12/2015 31/12/2014 Mortgage-backed securities issuance capacity (Appendix VIII) 7,141,006 6,367,809 Territorial bond issuance capacity 1,357,071 2,012,789 77 (3.3) Residual maturities The following table provides a breakdown of balances of certain items in the accompanying consolidated balance sheet, by residual contractual maturity, excluding, as appropriate, valuation adjustments and impairment losses: 31 December 2015 (Thousands of euros) ITEM On demand Up to 1 month 3 months to 1 year 1 to 3 months More than 5 years 1 to 5 years Total Assets Cash and balances with central banks 2,978,890 - - - - - 2,978,890 949,169 4,856,303 4,658 10,680 620,536 - 6,441,346 Loans and advances to customers - 3,478,264 3,741,997 8,041,842 25,591,401 77,133,263 117,986,767 Financial assets held for trading and financial assets at fair value through profit or loss - 2,310 7,085 28,145 502 15,663 53,705 Other portfolios - Debt securities - 921,600 834,100 18,916,639 19,326,267 15,528,866 55,527,472 25,893 195,259 712,550 2,894,582 9,700,982 8,910,893 22,440,159 3,953,952 9,453,736 5,300,390 29,891,888 55,239,688 101,588,685 205,428,339 - 18,415,388 1,321,507 3,471,176 17,915,740 1,547,730 42,671,541 46,036,504 11,884,383 12,831,288 26,657,814 7,091,644 2,726,243 107,227,876 Marketable debt securities - 1,012,808 406,738 4,703,074 6,013,066 9,142,405 21,278,091 Subordinated liabilities - - - - - 1,000,000 1,000,000 945,254 - - - - - 945,254 98,393 148,067 589,646 2,547,032 9,551,162 6,728,355 19,662,655 47,080,151 31,460,646 15,149,179 37,379,096 40,571,612 21,144,733 192,785,417 294 1,054 18,128 45,659 461,226 24,868 551,229 Loans and advances to credit institutions Derivatives (trading and hedging) (1) Total Liabilities Deposits from central banks and credit institutions Customer deposits Other financial liabilities (2) Derivatives (trading and hedging) (1) Total Contingent liabilities Financial guarantees (1) Gross exposure excluding netting arrangements (see Note 3.1.6 and Notes 9 and 14). (2) A residual item comprising items that are generally transitory or do not have a contractual maturity, making it impossible to allocate reliably the amounts recognised by term of maturity, and therefore classified under demand liabilities. 78 31 December 2014 (Thousands of euros) ITEM On demand Up to 1 month 3 months to 1 year 1 to 3 months More than 5 years 1 to 5 years Total Assets Cash and balances with central banks 2,926,760 - - Loans and advances to credit institutions - - - 2,926,760 1,425,931 6,458,342 3,004,247 487 84,139 - 10,973,146 Loans and advances to customers - 2,685,250 3,456,274 7,772,799 24,884,121 82,983,106 121,781,550 Financial assets held for trading and financial assets at fair value through profit or loss - 1,000 8,240 11,005 3,046 60,528 83,819 Other portfolios - Debt securities - 499,500 1,063,800 17,510,767 30,517,128 13,421,584 63,012,779 Other portfolios - Debt securities 32,130 182,313 903,887 3,176,967 13,335,093 9,991,103 27,621,493 4,384,821 9,826,405 8,436,448 28,472,025 68,823,527 106,456,321 226,399,547 142,519 36,990,902 12,877,127 1,237,158 7,142,629 1,596,320 59,986,655 40,661,650 12,512,453 7,573,290 29,041,782 12,169,442 3,092,564 105,051,181 - 1,098,954 249,694 2,867,796 10,973,383 6,111,689 21,301,516 - - - - - 1,000,000 1,000,000 1,416,576 - - - - - 1,416,576 19,889 165,246 918,455 2,634,507 11,897,836 8,554,744 24,190,677 42,240,634 50,767,555 21,618,566 35,781,243 42,183,290 20,355,317 212,946,605 2,799 2,247 20,545 66,745 368,582 32,826 493,744 Total Liabilities Deposits from central banks and credit institutions Customer deposits Marketable debt securities Subordinated liabilities Other financial liabilities (2) Derivatives (trading and hedging) (1) Total Contingent Liabilities Financial Guarantees (1) Gross exposure excluding netting arrangements (see Note 3.1.6 and Notes 9 and 14). (2) A residual item comprising items that are generally transitory or do not have a contractual maturity, making it impossible to allocate reliably the amounts recognised by term of maturity, and therefore classified under demand liabilities. (3.4) Exposure to interest rate risk Interest rate risk reflects the probability of incurring losses because of changes in the benchmark interest rates for asset and liability positions (or certain off-balance sheet items) that could have an impact on the stability of the Entity’s results. Interest rate risk management is designed to lend stability to margins, maintaining levels of solvency that are appropriate for the Entity’s level of risk tolerance. Interest rate risk monitoring and management at the Group is performed in accordance with the criteria approved by the governing bodies. Each month, information on risk in the banking book is reported to the ALCO in terms of both economic value (sensitivities to different scenarios and VaR) and interest margin (net interest income projections in different interest-rate scenarios for horizons of 1 and 2 years). At least quarterly, the Board of Directors is informed through the Risk Advisory Committee on the situation and monitoring of limits. Any excesses are reported immediately to the Board by the Board Risk Committee. In addition, information prepared by the ALCO is reported by the Global Risk Management Division, along with other risks, to the Bank's senior management. According to Bank of Spain regulations, the sensitivity of the net interest margin and the value of equity to parallel shifts in interest rates (currently ±200 basis points) is controlled. In addition, different sensitivity scenarios are established based on implied market interest rates, comparing them to nonparallel shifts in yield curves that alter the slope of the various references of balance sheet items. 79 Sensitivity analyses performed by analysing interest rate risk scenarios from both perspectives provide the following information: Impact on profit and loss. At 31 December 2015, the sensitivity of net interest income, excluding the trading portfolio and financial activity not denominated in euros, in the most adverse scenario of a 200 bp parallel shift over a one-year time horizon in a scenario of a stable balance sheet is -2.02% (-4.69% at 31 December 2014). Impact on economic value of equity, understood as the present value of estimated cash flows from different assets and liabilities. At 31 December 2015, the sensitivity of economic value, excluding the trading portfolio and financial activity not denominated in euros, to a parallel upward shift in the yield curve of 200 bp is 8.67% of consolidated equity and 4.70% of economic value (4.87% and 2.40%, respectively, at 31 December 2014). The sensitivity analysis was performed using static assumptions. Specifically, this means maintaining the balance sheet structure and applying new spreads with the Euribor interest rate for the same term to maturing transactions. Irregular deposits are presumed to be refinanced at a higher cost. A maximum duration of non-remunerated demand deposits of 4 years is considered, less 10% for those with nil duration as they are considered volatile. (3.5) Exposure to other market risks This risk arises from the possibility of incurring losses on positions in financial assets caused by changes in market risk factors (interest rates, equity prices, foreign exchange rates or credit spreads). It stems from Treasury and Capital Markets positions and can be managed by arranging financial instruments. The Board of Directors delegates proprietary trading in financial markets to the Financial Department and its business areas, so they can exploit business opportunities using the most appropriate financial instruments at any given time, including interest rate, exchange rate and equity derivatives. In general, the financial instruments traded must be sufficiently liquid and entail hedging instruments. Each year, the Board of Directors approves the risk limits and internal risk measurement procedures for each product and market in which the various trading areas operate. The Market and Structural Risks Area, has the independent function of measuring, monitoring and controlling the Entity's market risk and the limits issued by the Board of Directors. VaR (value at risk) and sensitivity analysis approaches are used, specifying different scenarios for each class of risk. Market risks are monitored daily, with existing risk levels and compliance with the limits established for each unit reported to the control bodies. In this way, variations in risk levels caused by changes in prices of financial products and their volatility can be detected. The reliability of the VaR approach used is confirmed through backtesting, verifying that the VaR estimates are within the confidence level considered. Backtesting is extended to measure the effectiveness of the hedging derivatives. There were no changes in the methods or assumptions underlying the estimates included in the consolidated financial statements in 2015 compared to those used in last year. 80 The following chart shows the trend in one day VaR with a 99% confidence level for operations in the markets area in 2015. The impact on equity and on the accompanying consolidated income statement of reasonable future changes in the various market risk factors at 31 December 2015 and 2014, calculated for the Group’s portfolio, is as follows: (Thousands of euros) Impact on equity (1) MARKET RISK FACTORS 2015 Interest rate Impact on profit and loss (1) 2014 2015 2014 (353,813) (270,722) (4,954) 104 Equity instruments - - (54) (295) Exchange rates Credit spread - - 300 214 (404,531) (401,164) (133) (308) (1) Amounts shown net of the related tax effect. The assumptions used in the calculation of sensitivity were as follows: Interest rates: 100 bp increase Equities: 20% fall Exchange rates: 10% fluctuation Credit spreads: increase consistent with credit rating, as follows: AAA 5 bp AA 10 bp A 20 bp BBB 50 bp <BBB 150 bp 81 In addition, at 31 December 2015 there was a structural portfolio consisting of debt securities designed to provide stability to interest margin. The nominal value of this portfolio at 31 December 2015 is EUR 51,149,480 thousand (EUR 57,732,633 thousand at 31 December 2014). The following table shows the sensitivity of the portfolio in which the debt securities that comprise it are classified and the related risks: (Thousands of euros) 31/12/2015 Interest rate risk Credit risk (spreads) 31/12/2014 Total Held for sale portfolio Held-to-maturity portfolio (354) (404) (758) - (257) (257) Total (354) (661) (1,015) Interest rate risk (271) (271) Credit risk (spreads) (401) (196) Total (672) (196) (597) (868) As for the sensitivities in the preceding table: For debt securities classified as available-for-sale financial assets, the impact would have a balancing entry in valuation adjustments recognised in consolidated equity. For debt securities classified as held-to-maturity investments, although the sensitivity shows the theoretical impact of credit risk (default) that would require the recognition of higher credit loss provisions (impairment losses) than presented in the accompanying consolidated annual financial statements, this is highly unlikely given the portfolio’s composition; i.e. mainly debt securities issued directly or guaranteed by the government. At 31 December 2015 and 2014, the Bankia Group's net exposure to currency risk is not significant. (4) Capital management (4.1) Capital requirements On 26 June 2013, Regulation 575/2013 of the European Parliament and of the Council on prudential requirements for credit institutions and investment firms (the “CRR”), and Directive 2013/36/EU on access to the activity of credit institutions and the prudential supervision of credit institutions and investment firms (the “CRD”) were approved, repealing regulations on solvency in force until now. They came into effect on 1 January 2014 and will be phased in gradually until 1 January 2019. The CRR and CRD regulate capital requirements in the European Union and include the recommendations set out in the Basel III capital regulatory framework or agreement, specifically: - The CRR, which is directly applicable to Member States, contains prudential requirements for credit institutions and covers, inter alia, the following: - The definition of elements of eligible own funds, establishing requirements for hybrid instruments to be included and limiting the eligibility of minority interests. - The definition of prudential filters and deductions of items in each capital levels. In this respect, the Regulation includes new deductions compared to Basel II (deferred tax assets, pension funds) and introduces changes to existing deductions. Nevertheless, it notes that the Regulation establishes a phase calendar until its final full implementation l between 5 and 10 years. - Establishment of minimum requirements (Pillar I), with three levels of own funds: a Common Equity Tier I capital ratio of 4.5%, a Tier I capital ratio of 6% and a minimum requirement total capital ratio of 8%. - Requirement of financial institutions to calculate a leverage ratio, defined as Tier 1 capital divided by total exposure unadjusted for risk. The disclosure requirement will be applicable from 2015 onwards. The final leverage ratio will be tested during the monitoring period until 2017 when the Committee will decide on the final definition and calibration. 82 - The aim and main purpose of the CRD, which must be transposed into national legislation by the Member States according to their criteria, is to coordinate national legislation regarding the access to the activity of credit institutions and investment firms and their governance and supervisory framework. The CRD includes, inter alia, additional capital requirements to those established in the CRR, which will be phased in gradually until 2019. Failure to comply will imply restrictions on the discretionary distributions of profit, specifically: - A capital conservation buffer and a countercyclical capital buffer, extending the regulatory framework of Basel III, to mitigate pro-cyclical effects of financial regulation. All financial institutions must maintain a common capital buffer of 2.5% above Common Equity Tier 1 and an institution-specific countercyclical buffer above Common Equity Tier 1. - A systemic risk buffer. For global systemically important institutions and other systemically important institutions to mitigate systemic or macroprudential risks; i.e. risks of disruptions in the financial system with the potential to have serious negative consequences for the financial system and the real economy in a specific Member State. - In addition, the CRD, within the oversight responsibilities, states that the Competent Authority may require credit institutions to maintain a larger amount of own funds than the minimum requirements set out in the CRR (Pillar II). In the respect, following the supervisory review and evaluation process, known as "SREP", the European Central Bank (ECB) set a minimum Common Equity Tier 1 (CET1) phase-in (including Pillar I, Pillar II and capital conservation buffer) of 10.25%. In addition, the Bank Group has identified by the Bank of Spain as an other systemically important institution (O-SII). Therefore, a CET1 capital buffer was established at 0.25% of its total risk exposure on a consolidated basis. However, considering the phase-in period provided for in Law 10/2014, in 2016, it will only be required to main 25% of this buffer; i.e. 0.0625%. In addition, the Bank of Spain set the countercyclical buffer applicable to credit exposures in Spain from 1 January 2016 at 0%. Regarding Spanish regulations, the new legislation is aimed at transposing European rules at local level: Bank of Spain Circular 2/2014, of 31 January, for credit institutions regarding the various regulatory options contained in Regulation (EU) no. 575/2013. The purpose is to establish, in accordance with the powers granted, which options of those contained in the CRR attributed to national competent authorities will be required of consolidable groups of credit institutions and credit institutions, whether part of a consolidable group or not, by 1 January 2014 and to what extent. In this Circular, the Bank of Spain makes use of some of the permanent regulatory options included in the CRR, to allow the treatment that Spanish law had been giving to certain questions before the entry into force of the EU regulation to be continued, justifying this by the business model that Spanish institutions have traditionally followed. This does not preclude the exercise in future of other options for competent authorities provided for in the CRR, in many cases mainly when they are specific for direct application of the CRR without the requirement to be included in a Bank of Spain circular. Law 10/2014, of 26 June, on the organisation, supervision and solvency of credit institutions, to continue the transposition of the CRD IV initiated by Royal Decree Law 14/2013, of 29 November, and recast certain national provisions in place at the time regarding the organisation and discipline of credit institutions. This law introduces, inter alia, an express obligation for the first time on the part of the Bank of Spain to present an annual Supervisory Programme setting out the content and how it will perform its supervisory activity, together with the actions to be taken in accordance with the outcome. This programme must include a stress test at least once a year. Bank of Spain Circular 3/2014, of 30 July, for credit institutions and authorised appraisal firms and services. Among other measures, this Circular amends Circular 2/2014 of 31 January on the exercise of the regulatory options contained in Regulation (EU) No. 575/2013, on prudential requirements for credit institutions and investment firms in order to unify the treatment of the deductions of intangible assets during the transitional period set out in Regulation (EU) No. 575/2013, equating the treatment of goodwill to that of all other intangible assets. 83 The Group applies the following to its minimum capital requirements: For credit risk requirements: For exposures to corporates, advanced internal-rating based (IRB) models approved by the Bank of Spain. For exposure to institutions and retail customers: Both advanced internal-rating based (IRB) models and the standardized approach depending on the origin of the portfolio. Advanced internal models for all new business. The standardized approach for all other exposures. Requirements linked to the held-for-trading portfolio (foreign currency and market rates) were calculated using internal models, including additional counterparty credit risk requirements to OTC derivatives (CVA credit value adjustment). For the equity portfolio, a simple risk-weighting and PD/LGD approach was applied in accordance with the various subportfolios. To calculate the capital requirements for operational risk, the standardized approach was used. The following table provides a detail of the Bankia Group’s capital levels at 31 December 2015 and 2014 and its capital requirements calculated in accordance with the CRR and CRDIV: (Thousands of euros) 31/12/2015 (*) ITEM 31/12/2014 Amount 10,541,314 % 13.0% Amount % 10,309,422 11.6% 10,541,314 13.0% 10,309,422 11.6% 1,033,446 1.2% 1,363,221 1.6% Total capital 11,574,760 14.2% 11,672,643 13.2% Total Risk Weighted Assets 81,303,106 Common Equity Tier i Tier I Tier II (1) (2) (3) 88,564,601 (*) Estimate data. (1) Includes share capital, reserves, non-controlling interests eligible for inclusion in Common Equity Tier 1 and 40% of the gains on availablefor-sale financial assets from the non-sovereign portfolio recognised as valuation adjustments in equity (0% at 31 December 2014); less treasury shares, the first-loss tranche of securitizations (at 31 December 2014), 10% of tax credits net of liabilities (0% at 31 December 2014); 40% of the expected loss on the equity portfolio (20% at 31 December 2014), 40% of goodwill and remaining intangible assets (20% at 31 December 2014) and the negative amount of additional Tier 1 Capital. (2) Includes Common Equity Tier 1 plus additional Tier 1 Capital (in both years the amount is negative and therefore is deducted from Common Equity Tier 1). Additional Tier 1 capital includes 60% of intangible assets and goodwill not deducted from Common Equity Tier 1 Capital (80% at 31 December 2014) and 30% of the expected loss on the equity portfolio (40% at 31 December 2014). (3) Includes mainly subordinated debt, surplus provisions related to exposures calculated using the IRB approach and expected losses therein or, as appropriate, the limit of 0.6% of RWAs, differentiating between performing and non-performing portfolios, the balance of the general allowance for portfolios subject to the standardized approach, less 30% of expected losses on the equity portfolio (40% at 31 December 2014). On 31 December 2015, the Bankia Group showed a surplus of EUR 2,208 million over the regulatory minimum Common Equity Tier 1 of 10.25%. Including the amount of net profit for 2015 earmarked for reserves, the Group would have had a Common Equity Tier I ratio of 13.9%, a Tier I Capital ratio of 13.9%, a Tier II Capital ratio of 1.2% and a total capital ratio of 15.1%, implying surplus Common Equity Tier 1 capital of EUR 2,956 million above the aforementioned minimum Common Equity Tier I regulatory requirement. (4.2) Leverage ratio The leverage ratio was designed by the Basel Committee on Banking Supervision in its Capital Accord of December 2010 as a supplementary measure to the capital requirements. Therefore, plans are to make it a binding Pillar I requirement from 1 January 2018, once the review and calibration stage of the ratio begun on 1 January 2013 is completed. The entry into force of the CRR imposed on entities the obligation to calculate and report the ratio to the Supervisor quarterly from January 2014, and to publicly disclose the ratio from 1 January 2015. The CRR does not require compliance with a minimum level. There is only an indicative reference level of 3% of the Tier 1 Capital established by the Basel Committee on Banking Supervision. 84 On 10 October 2014, Commission Delegated Regulation (EU) No. 2015/62 was approved. It became effective from 1 January 2015 and replaced the CRR with respect to calculating the leverage ratio. The leverage ratio is calculated as an entity's Tier 1 capital divided by its total exposure. For these purposes, total exposure is the sum of the exposure values of assets on the balance sheet, derivatives (with different treatment to the rest of the assets on the balance sheet), part of off-balance sheet items and counterparty risk in repurchase transactions, securities or commodities lending or borrowing transactions, long settlement transactions and margin lending transactions. The Bankia Group's leverage ratio at 31 December 2015 calculated in accordance with Commission Delegated Regulation (EU) No. 2015/62 is as follows: (Thousands of euros) ITEM Tier I Capital Exposure Leverage ratio 31/12/2015 (*) Amount 10,541,314 199,550,638 5.3% (*) Estimates At 31 December 2015, the leverage ratio exceeded the 3% minimum defined by the Basel Committee on Banking Supervision. Including the amount of profit earmarked for reserves at 31 December 2015, the leverage ratio would be 5.7%. (4.3) 2015 transparency exercise As part of its commitment to enhance the quality of reporting in the European banking industry and to strengthen discipline in the Single Market, in 2015 the EBA conducted a European-wide transparency exercise in cooperation with the National Competent Authorities and the European Central Bank (ECB). The exercise covered 105 banking groups from 21 countries across the EU and Norway, representing approximately 70% of total EU banking assets, excluding Greek institutions. On 24 November 2015, the EBA published the aggregate outcome and detailed bank-by-bank data at 31 December 2014 and 30 June 2015, including the composition of their capital base and riskweighted assets, and information on asset quality (non-performing exposures), profitability, sovereign risk, and exposure to credit and market risk. In the case of the Bankia Group, the Group parent, BFA Group, has been assessed. At 30 June 2015, the BFA Group presented a phase-in Common Equity Tier 1 ratio and a Tier 1 Capital ratio of 12.9%, and a Total Capital ratio of 14.5%. These ratios were above the average of the 14 Spanish banks involved in the exercise, which showed an average Common Equity Tier 1 ratio of 12.2% and an average Total Capital ratio of 14.1%. (4.4) Capital management objectives and policies The Bankia Group’s capital management covers two targets, a regulatory capital target and an economic capital target. The regulatory capital target implies amply satisfying the minimum capital requirements in applicable regulations (Pillar I and Pillar II), including additional capital buffers applicable at all times. The economic capital target is set internally based on the results of the internal capital adequacy assessment process (ICAAP), which analyses the Group ’s risk profile and evaluates its internal control and corporate governance systems. A main cornerstone of capital management is the (short- and medium-term) Capital Planning process, designed to assess the sufficiency of capital in relation to the minimum capital requirements for each level of capital and to the target and optimal structure of capital determined by the governing bodies. For this, the capital buffer requirements affecting the Group are considered, along with their direct impact on the Bank's remuneration policy (including the distribution of dividends). 85 The capital planning exercise is based on financial planning (e.g. balance sheet, income statement, planned corporate transactions and restrictions included in the Group's Recapitalisation Plan approved by the European Commission and the Spanish Finance Ministry on 28 November 2012) in the macroeconomic scenarios forecast by the Group and in the impact analysis of potential changes in capital adequacy regulations. The Group's capital management policies are aligned with the Corporate Risk Appetite Framework and the Group's Strategic Plan established by Senior Management. Differences are established between a baseline or expected scenario and at least one adverse scenario resulting from the application of a combination of adverse impacts on the expected situation. This process allows the Group to identify future capital needs early and, where appropriate, assess the various alternatives to generate capital in order to meet the Group's dual objective, ensuring that capital levels are adequate at all times to guarantee its survival over time. Capital planning also allows for the identification of necessary remedial measures geared, inter alia, towards enterprise risk management, corporate governance, the nature of the business, strategic planning management and market requirements. Capital planning is a dynamic and ongoing process. As such, actual ratios often differ from planned ratios. Any deviations are analysed to determine whether the causes relate to one-off events or if they are structural. In the latter case, management reviews and adopts the measures required to adjust the level of capital to the targets set. (5) Earnings per share and dividend policy Basic and diluted earnings per share are calculated in accordance with the criteria stipulated in IAS 33: - Basic earnings per share are calculated by dividing profit for the year attributable to equity holders of the parent by the weighted average number of shares outstanding during the period, excluding the average number of treasury shares held in the period. - Diluted earnings per share are determined using a method similar to that used to calculate basic earnings per share, by adjusting the weighted average number of shares in circulation and, where applicable, the profit for the year attributable to equity holders of the parent, in order to take into account the potential dilutive effect of certain financial instruments that could generate the issue of new Bank shares (share option commitments with employees, warrants on parent company shares, convertible debt instruments) or for discontinued operations. The table below shows loss per share for the years ended 31 December 2015 and 2014: (Thousands of euros) ITEM Net earnings/loss attributed to the Group (thousands of euros) 31/12/2015 31/12/2014 1,039,963 747,120 - 85,328 Of which: Earnings/Loss for the year from discontinued operations (net) (thousands of euros) Earnings/Loss from ordinary business (thousands of euros) Weighted average number of shares outstanding Basic earnings/(loss) per share (in euros) Basic earnings/(loss) per share for discontinued operations (in euros) Basic earnings/(loss) per share for continuing operations (in euros) 1,039,963 661,792 11,471,703,408 11,480,938,687 0.09 0.07 - 0.01 0.09 0.06 11,471,703,408 11,480,938,687 0.09 0.07 - 0.01 0.09 0.06 Dilutive effect Entitlement to receive shares Adjusted average number of shares for the calculation Diluted earnings/(loss) per share (in euros) Diluted earnings/(loss) per share for discontinued operations (in euros) Diluted earnings/(loss) per share for continuing operations (in euros) - At 31 December 2015 and 2014, the Group did not have any issues convertible into Bankia shares or other instruments conferring privileges or rights that make them convertible into shares. Therefore, there was no dilutive effect. 86 Dividend Policy The Bankia’s General Shareholders' Meeting held on 22 April 2015 agreed to distribute a gross dividend of EUR 0.0175 per share out of 2014 profit. As at 31 December 2014, Bankia, S.A.'s share capital consisted of 11,517,328,544 registered shares, the figure for the distribution of dividends charged to 2014 profit was EUR 201,553,249.52. Payment to shareholders was made on 7 July 2015 (Note 7). (6) Remuneration of Board members and senior executives (6.1) Remuneration of Board members a) Remuneration accrued at the Bank Regarding remuneration of directors for the performance of their duties as members of the Board of Directors, the Bank applies the provisions of Royal Decree-Law 2/2012 of 3 February, on the reorganisation of the financial sector and Order ECC/1762/2012, of 3 August. In this respect, remuneration at Bankia, S.A. for all items of members of the various boards of directors other than executive chairmen, CEOs and executives of the companies is capped at EUR 100,000 per year. The limit for executive directors is EUR 500,000. i) Gross remuneration in cash (Thousands of euros) Salaries Fixed Compensation Short-term variable remuneration Long-term variable remuneration Remuneration for membership on Board committees Termination benefits 2015 Mr. José Ignacio Goirigolzarri Tellaeche 500 - -(1) - - - 500 Mr. José Sevilla Álvarez 500 - -(1) - - - 500 Mr. Antonio Ortega Parra 500 - -(1) - - - 500 Mr. Joaquín Ayuso García - 100 - - - - 100 Mr. Francisco Javier Campo García - 100 - - - - 100 Mrs. Eva Castillo Sanz - 100 - - - - 100 Mr. Jorge Cosmen Menéndez-Castañedo - 100 - - - - 100 Mr. José Luis Feito Higueruela - 100 - - - - 100 Mr. Fernando Fernández Méndez de Andés - 100 - - - - 100 Mr. Alfredo Lafita Pardo - 100 - - - - 100 Mr. Álvaro Rengifo Abbad - 100 - - - - 100 Name (1) The target variable remuneration for 2015 of the three executive directors was EUR 250 thousand per director. Executive directors waived their rights to receive any type of variable remuneration in 2015. ii) Golden parachute clauses in senior executive contracts Pursuant to additional provision seven of Law 3/2012, Bankia may not pay "compensation for termination of contract" for employment contracts of directors of Bankia in excess of the lower of the following amounts: EUR 1,000,000 or Two years of the fixed compensation stipulated. "Compensation for termination of contract" includes any amount of a compensatory nature that the director may receive as a consequence of termination of contract, whatever the reason, origin or purpose, so that the sum of all the amounts that may be received may not exceed the established limits. The contracts of three executive directors contain a termination benefit of one year of fixed remuneration if the Company decides to terminate their employment unilaterally or in the event of a change of control of the Company. The contracts also contain a post-contractual non-compete clause for the one year of fixed remuneration. Pursuant to prevailing legislation, Bankia has amended these contracts, establishing that any compensation and/or amounts received by these executive directors must comply with Royal Decree-Law 2/2012, Law 3/2012 and Law 10/2014 iii) Share-based payment schemes. No shares have delivered in 2015 as no amounts of variable compensation has paid. 87 iv) Long-term saving schemes (Thousands of euros) Name Contribution in the year 2015 by the entity Mr. José Ignacio Goirigolzarri Tellaeche - Mr. José Sevilla Álvarez - Mr. Antonio Ortega Parra - Mr. Joaquín Ayuso García - Mr. Francisco Javier Campo García - Mrs. Eva Castillo Sanz - Mr. Jorge Cosmen Menéndez-Castañedo - Mr. José Luis Feito Higueruela - Mr. Fernando Fernández Méndez de Andés - Mr. Alfredo Lafita Pardo - Mr. Álvaro Rengifo Abbad - b) Remuneration accrued for membership on the Boards of other Group companies or investees On 7 June 2012, the Company reported, in a material disclosure, a review of its policy for remunerating directors in Group companies and investees. In this filing, it stated that the Bank's Board of Directors had decided that directors representing it in investees would receive no remuneration and that the per diems to which they are entitled would be paid by the Group. i) Gross remuneration in cash Not applicable. ii) Share-based payment schemes Not applicable. iii) Long-term saving systems Not applicable. iv) Other benefits Not applicable. c) Remuneration summary: (Thousands of euros) Name Total remuneration in the entity Total remuneration in the Group Total 2015 500 - 500 Mr. José Sevilla Álvarez 500 - 500 Mr. Antonio Ortega Parra 500 - 500 Mr. José Ignacio Goirigolzarri Tellaeche Mr. Joaquín Ayuso García 100 Mr. Francisco Javier Campo García 100 Mrs. Eva Castillo Sanz 100 Mr. Jorge Cosmen Menéndez-Castañedo 100 Mr. José Luis Feito Higueruela 100 Mr. Fernando Fernández Méndez de Andés 100 Mr. Alfredo Lafita Pardo 100 Mr. Álvaro Rengifo Abbad 100 - 100 100 100 100 100 100 100 100 88 (6.2) Remuneration of the Bank's senior executives (Management Committee) a) Remuneration accrued at the Bank For the purposes of these consolidated financial statements, the members of the Management Committee, without taking into consideration the executive directors, were considered as senior executives. A total of four people, Miguel Crespo Rodríguez, Amalia Blanco Lucas, Fernando Sobrini Aburto and Gonzalo Alcubilla Povedano, were classified for these purposes as key personnel for the Bank. Regarding remuneration of senior executives, the Entity applies the provisions of Royal Decree-Law 2/2012, of 3 February, on urgent measures to reform the labour market, Ministry of Economy Order ECO/1762/2012, of 3 August and Law 10/2014, of 26 June, on the organisation, supervision and solvency of credit institutions. i) Gross remuneration in cash The following table shows the remuneration received by the senior executives: (Thousands of euros) Senior executives Short-term remuneration Post-employment benefits 2,250 99 Termination benefits Total - 2,349 ii) Golden parachute clauses in senior executive contracts Pursuant to additional provision seven of Law 3/2012, Bankia may not pay "compensation for termination of contract" for employment contracts of senior executives of Bankia in excess of the lower of the following amounts: EUR 1,000,000 or Two years of the fixed compensation stipulated. "Compensation for termination of contract" includes any amount of a compensatory nature that the director may receive as a consequence of termination of contract, whatever the reason, origin or purpose, so that the sum of all the amounts that may be received may not exceed the established limits. The contracts of four senior executives included clauses that set compensation for all items if they are dismissed for legal reasons, except for disciplinary reasons considered legally valid, equivalent to two years' fixed compensation. Pursuant to prevailing legislation, Bankia has amended these contracts, establishing that any compensation and/or amounts received by senior executives must comply with Royal Decree-Law 2/2012, Law 3/2012 and Law 10/2014. iii) Share-based payment schemes No shares were delivered as no amounts of variable compensation were paid in 2015. (6.3) Situation of conflict of interest of Bank directors’ holdings and business activities In accordance with the disclosure requirements under Section 229 of Royal Legislative Decree 1/2010, of 2 July, enacting the Consolidated Text of the Spanish Enterprises Act, it is hereby stated that at 31 December 2015, directors are not in any of the situations constituting a conflict of interest set out said article. According to the Regulations of the Board of Directors, directors must notify the Board of Directors of any direct or indirect conflict which they themselves or persons related to them may have with the interests of the Company. Moreover, directors must refrain from deliberating or voting on resolutions or decisions in which they, or persons related to them, have a direct or indirect conflict of interest. 89 In this respect, in accordance with Section 228.c) of Royal Legislative Decree 1/2010, of 2 July, enacting the Consolidated Text of the Spanish Corporations Act, it is hereby stated that in 2015: - On three occasions, Bank directors (Joaquín Ayuso García and Eva Castillo Sanz) refrained from participating in the deliberation and voting on matters at the Board of Directors' meetings regarding transactions that they, or persons related to them, had a direct or indirect conflict of interest with the Bank. - On 10 occasions, Bank directors José Ignacio Goirigolzarri Tellaeche, José Sevilla Álvarez and Antonio Ortega Parra, as directors of Bankia, S.A. and of BFA Tenedora de Acciones, S.A.U. (the parent of Bankia, S.A.), refrained from participating in the deliberation and voting on matters at the Board of Directors' meetings regarding transactions considered related party transactions under the Framework Agreement between the two entities, and on one occasion, they refrained from participating in the deliberation and voting on the proposed BFA/Bankia cooperation protocol, Article (2) CRR), to be signed between the two entities. (7) Proposed distribution of profit of Bankia, S.A. The allocation of individual profit of Bankia, S.A. for the financial year ended 31 December 2015 proposed by the Board of Directors of Bankia, S.A., to be submitted for approval at the General Meeting of Shareholders (with data for 2014 presented for purposes of comparison), is as follows: (Thousands of euros) 2015 2014 To accumulated reserves 637,734 572,020 To dividends (Note 5) 302,330 201,553 Net profit for the year 940,064 773,573 (8) Cash and balances with central banks The detail of “Cash and balances with central banks” in the accompanying consolidated balance sheet is as follows: (Thousands of euros) ITEM Cash Balances with the Bank of Spain Balances with other central banks Valuation adjustments Total 31/12/2015 31/12/2014 740,881 737,607 2,238,009 2,181,653 - 7,500 30 22 2,978,920 2,926,782 90 (9) Financial assets and liabilities held for trading Breakdown The detail, by counterparty and type of instrument, of these items in the consolidated balance sheet at 31 December 2015 and 2014, showing the carrying amounts at that date, is as follows: (Thousands of euros) ITEM 31/12/2015 Asset positions Liability positions 31/12/2014 Asset positions Liability positions By counterparty Credit institutions 8,218,932 11,271,410 15,609,430 17,103,227 Resident public sector 224,375 - 271,931 - Other resident sectors 3,349,323 1,010,725 2,197,440 873,409 409,454 125,570 527,072 147,184 12,202,084 12,407,705 18,605,873 18,123,820 Debt securities 53,705 - 83,819 - Other equity instruments 72,486 - 73,796 - 12,075,893 12,394,174 18,448,258 18,066,227 - 13,531 - 57,593 12,202,084 12,407,705 18,605,873 18,123,820 Other non-resident sectors Total By type of instrument Trading derivatives Short positions Total Note 3.1 contains information on the credit risk assumed by the Group in relation to these financial assets. Notes 3.2 and 3.4 contain, respectively, information relating to the liquidity risk and interest rate risk assumed by the Group in relation to the financial assets included in this category. Note 27 contains certain information on the fair value of these financial assets, while Note 3.1.5 discloses certain information on the risk concentration of, inter alia, certain assets included in this category of financial instruments. Financial assets held for trading. Debt securities The breakdown of the balances under this heading in the accompanying consolidated balance sheet is as follows: (Thousands of euros) ITEM Spanish government debt securities Other Spanish fixed-income securities Total 31/12/2015 31/12/2014 50,427 77,593 3,278 6,226 53,705 83,819 The average effective annual interest rate of debt securities included in the trading portfolio at 31 December 2015 was 0.94% (2.38% at 31 December 2014). Financial assets held for trading. Equity instruments The breakdown of the balances under this heading in the accompanying consolidated balance sheet is as follows: (Thousands of euros) ITEM Shares of resident companies Shares of non-resident foreign companies Total 31/12/2015 31/12/2014 72,486 73,366 - 430 72,486 73,796 91 Financial assets held for trading. Trading derivatives The breakdown, by type of derivative, of the fair value of the Group's trading derivatives at 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM 31/12/2015 Amount netted Fair Value Carrying amount 31/12/2014 Amount netted Fair Value Carrying amount Debit balances: 50,914 - 50,914 71,893 - 71,893 7,916 - 7,916 17,120 - 17,120 17,837,035 (5,845,322) 11,991,713 21,967,279 (3,634,520) 18,332,759 6,202 - 6,202 8,872 - 8,872 Other 19,148 - 19,148 17,614 - 17,614 Total 17,921,215 (5,845,322) 12,075,893 22,082,778 (3,634,520) 18,448,258 32,367 - 32,367 85,127 - 85,127 Unmatured foreign currency purchases and sales Securities derivatives Interest rate derivatives Credit derivatives Credit balances: Unmatured foreign currency purchases and sales Securities derivatives Interest rate derivatives 23,558 - 23,558 46,752 - 46,752 18,155,787 (5,845,322) 12,310,465 21,543,667 (3,634,520) 17,909,147 7,659 - 7,659 9,825 - 9,825 Other 20,125 - 20,125 15,376 - 15,376 Total 18,239,496 (5,845,322) 12,394,174 21,700,747 (3,634,520) 18,066,227 Credit derivatives The detail, by maturity, of the notional amount of the trading derivatives at 31 December 2015, is as follows: (Thousands of euros) ITEM 0 to 3 years 3 to 10 years More than 10 years Total Unmatured foreign currency purchases and sales 3,240,526 368,216 2,848 3,611,590 Securities derivatives 4,178,727 1,395,646 2,145,984 7,720,357 100,308,328 149,073,130 90,017,005 339,398,463 - 342,532 - 342,532 Other 1,409,653 - - 1,409,653 Total 109,137,234 151,179,524 92,165,837 352,482,595 Interest rate derivatives Credit derivatives The detail, by maturity, of the notional amount of the trading derivatives at 31 December 2014, is as follows: (Thousands of euros) ITEM Unmatured foreign currency purchases and sales Securities derivatives 0 to 3 years 2,804,925 3 to 10 years More than 10 years 215,974 - Total 3,020,899 6,613,276 2,012,826 700,545 9,326,647 133,126,802 122,770,950 106,462,669 362,360,421 - 322,646 - 322,646 Other 1,363,330 - - 1,363,330 Total 143,908,333 125,322,396 107,163,214 376,393,943 Interest rate derivatives Credit derivatives The notional amount of derivatives is the amount that is used as a basis for estimating the results associated therewith, although, bearing in mind that a highly significant portion of these positions offset each other, thus hedging the risks assumed, the notional amount cannot be understood to represent a reasonable measure of the Group’s exposure to the risks associated with these products. 92 (10) Other financial assets at fair value through profit or loss At 31 December 2015 and 2014, there were no financial assets classified in this category. (11) Available-for-sale financial assets Breakdown The detail of this item, by type of counterparty and type of financial instrument in the accompanying consolidated balance sheet, is as follows: (Thousands of euros) ITEM 31/12/2015 31/12/2014 By counterparty Credit institutions Resident public sector Non-resident public sector Other resident sectors Other non-resident sectors (*) Doubtful assets Impairment losses Total 4,748,568 6,412,254 20,235,133 20,023,534 4,230,885 2,975,550 777,965 831,209 1,097,908 4,539,365 4,638 1,065 (6,206) (11,254) 31,088,891 34,771,723 31,088,891 34,771,723 20,235,133 20,023,534 By type of instrument Debt securities Spanish government debt securities Treasury bills 37,549 20,228 19,187,387 18,889,921 1,010,197 1,113,385 Foreign government debt securities 4,230,885 2,975,550 Issued by financial institutions 4,748,568 6,412,254 Other fixed-income securities (*) 1,880,511 5,371,639 (6,206) (11,254) 31,088,891 34,771,723 Government bonds and obligations Regional administrations Impairment losses Total (*) In 2014 includes, inter alia, securities issued by the ESM (see Note 1.2). Note 3.1 contains information on the credit risk assumed by the Group in relation to these financial assets. Notes 3.2 and 3.4 contain, respectively, information relating to the liquidity risk and interest rate risk assumed by the Group in relation to the financial assets included in this category. Note 25 provides details of the gains and losses on these financial instruments recognised under “Valuation adjustments – Available-for-sale financial assets” in the accompanying consolidated balance sheet. Note 27 contains certain information on the fair value of these financial assets, while Note 3.1.5 discloses certain information on the risk concentration of, inter alia, certain assets included in this category of financial instruments. The average effective annual interest rate of debt securities included in the available-for-sale financial assets portfolio at 31 December 2015 was 2.16% (2.34% at 31 December 2014). 93 Past-due and/or impaired assets At 31 December 2015 and 2014, no asset recognised under "Available-for-sale financial assets" was past-due but not impaired. The detail of those assets recognised under "Available-for-sale financial assets – Debt securities", that were considered to be impaired at 31 December 2015 and 2014, is as follows: Impaired assets (Thousands of euros) ITEM By counterparty 31/12/2015 Credit institutions 31/12/2014 200 Other resident sectors Other non-resident sectors Total 943 1 1 4,437 4,638 121 1,065 Changes for the year in impairment losses A summary of the changes in relation to impairment losses and fair value adjustments due to credit risk of debt securities included in this portfolio for the year ended 31 December 2015 and 2014 are as follows: 31 December 2015 (Thousands of euros) ITEM Balances at 31 December 2014 Impairment losses for the year charged to income Available credit loss allowance Net provision/(release) charged/(credited) to income statement (Note 45) Amount used for depreciated assets Other changes Balances at 31 December 2015 Of which: Type of counterparty: Entities resident in Spain Entities resident abroad Individually assessed 1,064 3,581 (8) Collectively assessed 10,190 122 (8,731) 11,254 3,703 (8,739) 3,573 (8,609) (5,036) 4,637 (11) (1) 1,569 (11) (1) 6,206 4,637 4,637 1,569 777 792 6,206 777 5,429 Collectively assessed 19,381 15,639 (23,582) 20,744 15,667 (23,909) (7,943) (8,242) Total 31 December 2014 (Thousands of euros) ITEM Balances at 31 December 2013 Impairment losses for the year charged to income Available credit loss allowance Net provision/(release) charged/(credited) to income statement (Note 45) Amount used for depreciated assets Other changes Balances at 31 December 2014 Of which: Type of counterparty: Entities resident in Spain Entities resident abroad Individually assessed 1,363 28 (327) (299) Total 1,064 (271) (977) 10,190 (271) (977) 11,254 1,064 1,064 10,190 8,090 2,100 11,254 8,090 3,164 In addition, in 2015, the Group recognised EUR 1,102 thousand in the consolidated income statement for impairment losses on equity instruments recognised under “Non-current assets held for sale" (EUR 1,381 thousand at 31 December 2014). 94 (12) Loans and receivables Breakdown The detail, by type of financial instrument, of “Loans and receivables” on the asset side of the consolidated balance sheet is as follows: (Thousands of euros) ITEM 31/12/2015 31/12/2014 Loans and receivables Loans and advances to credit institutions Loans and advances to customers Debt securities Subtotal Impairment losses Other valuation adjustments Total 6,441,346 117,986,767 703,655 10,973,146 121,781,550 1,499,310 125,131,768 134,254,006 (7,407,972) 52,016 (9,086,839) 60,056 117,775,812 125,227,223 Note 3.1 contains information on the credit risk assumed by the Group in relation to these financial assets. Notes 3.2 and 3.4 contain, respectively, information relating to the liquidity risk and interest rate risk assumed by the Group in relation to the financial assets included in this category. Note 27 contains certain information on the fair value of these financial assets, while Note 3.1.5 discloses certain information on the risk concentration of, inter alia, certain assets included in this category of financial instruments. Loans and receivables. Loans and advances to credit institutions The detail, by transaction counterparty type, of this caption on the consolidated balance sheet is as follows: (Thousands of euros) ITEM 31/12/2015 31/12/2014 By counterparty Reciprocal accounts 3,999 191,723 168,865 93,533 Reverse repurchase agreements 1,484,508 5,483,019 Other financial assets 4,783,973 5,194,862 1 10,009 6,441,346 10,973,146 (27) (8,174) 2,117 2,490 6,443,436 10,967,462 Time deposits Doubtful assets Subtotal Impairment losses Other valuation adjustments Total The average effective annual interest rate of financial instruments included under this heading at 31 December 2015 was 0.14% (0.19% at 31 December 2014). 95 Loans and receivables. Loans and advances to customers The detail, by loan type, status and counterparty, of this caption on the accompanying consolidated balance sheet is as follows: (Thousands of euros) ITEM By loan type and status 31/12/2015 31/12/2014 3,774,650 71,324,051 1,096,072 25,406,594 2,090,773 2,042,771 12,251,856 2,370,303 75,529,963 27,338 25,420,558 2,268,697 468,574 15,696,117 Subtotal 117,986,767 121,781,550 Impairment losses Other valuation adjustments Total (7,407,399) (9,457) 110,569,911 (9,077,359) (12,948) 112,691,243 5,825,510 30,242 5,877,178 12,252 106,028,783 4,059,461 2,042,771 (7,407,399) (9,457) 111,235,619 4,187,927 468,574 (9,077,359) (12,948) 110,569,911 112,691,243 Commercial credit Secured loans Reverse repurchase agreements Other term loans Receivable on demand and other Other financial assets (1) Doubtful assets By counterparty Resident public sector Non-resident public sector Other resident sectors Other non-resident sectors Other financial assets (1) Impairment losses Other valuation adjustments Total (1) In 2015, includes EUR 1,104 million related to amounts to be reimbursed by BFA due to its assumption of 60% of the estimated contingencies arising from Bankia's IPO under the terms of the agreement between BFA and Bankia (see Note 22). The carrying amount recorded in the foregoing table, disregarding the portion relating to “Other valuation adjustments”, represents the Group's maximum level of credit risk exposure in relation to the financial instruments included therein. The average effective annual interest rate of financial instruments included under this heading at 31 December 2015 was 2.10% (2.43% at 31 December 2014). “Loans and receivables - Loans and advances to customers” in the accompanying consolidated balance sheet includes certain loans with mortgage collateral which, as indicated in Appendix VIII and under the Mortgage Market Law are considered eligible to guarantee the issue of long-term mortgagebacked securities. This item also includes certain securitised loans that have not been derecognised from the consolidated balance sheet (see Note 2.2.2). The amounts shown in the accompanying consolidated balance sheet related to securitised loans are: (Thousands of euros) Securitised loans Securitised mortgage-backed assets 31/12/2015 14,013,597 31/12/2014 15,567,412 Of which: Receivable on demand and other Doubtful assets Other securitised assets Total securitised assets (Note 29.1.1) 2,642 3,995 963,258 1,421,612 142,456 1,990,350 14,156,053 17,557,762 Of which: Liabilities associated with assets kept on the balance sheet (*) 4,128,670 4,733,359 (*) Recognised under "Financial liabilities at amortised cost - Marketable debt securities" in the accompanying consolidated balance sheet. 96 Other securitised loans were derecognised from the accompanying consolidated balance sheet as the Group did not retain substantially either the risks or rewards, as follows: (Thousands of euros) Securitised loans Securitised mortgage-backed assets Other securitised assets Total securitised assets (Note 29.1.1) 31/12/2015 650,326 650,326 31/12/2014 806,567 1 806,568 As indicated in Note 1.15, in 2012 assets classified under this consolidated balance sheet heading were transferred to the SAREB. In 2013 and 2015, an adjustment was made to the deed of transfer of assets. Loans and receivables. Loans and advances to credit institutions and loans and advances to customers. Past-due and impaired assets (doubtful) Following is a detail of assets classified as "Loans and receivables - Loans and advances to credit institutions" and "Loans and receivables - Loans and advances to customers", considered to be impaired at 31 December 2015 and 2014, and of the assets which, although not considered to be impaired, include any past-due amounts as at those dates, by counterparty. Impaired assets at 31 December 2015 and 2014 The table below shows the classification of the Bankia Group’s doubtful assets related to “Loans and advances to customers” and “Loans and advances to credit institutions” at 31 December 2015 and 2014, by counterparty, age of the oldest past-due amount of each operation or consideration as impaired, and the type of guarantee or collateral: (Thousands of euros) ITEM 31/12/2015 31/12/2014 By counterparty Credit institutions - 10,002 60,303 60,161 11,152,711 14,644,704 932,242 918,579 12,145,256 15,633,446 6,046,048 7,584,169 Between 6 and 9 months 515,711 752,863 9 to 12 months 430,155 614,216 5,153,342 6,682,198 12,145,256 15,633,446 7,567,411 10,888,971 102,467 164,295 4,475,378 4,580,180 12,145,256 15,633,446 Public sector Other resident sectors Other non-resident sectors Total By age Up to 6 months More than 12 months Total By type of collateral Operation with full mortgage collateral Operation with other collateral Operation without collateral Total The decrease in impaired assets in 2015 was the result of strong efforts in monitoring and recovery management, and in the selection and sale of portfolios of doubtful assets begun in 2013, with 7 sales of portfolios of doubtful assets resulting in a reduction of the doubtful balance of EUR 1,885 million (EUR 1,486 million in 2014) 97 The following table provides a breakdown of doubtful assets with collateral included in this category by the percentage of risk in relation to the value of the collateral (“loan to value”), as the key measure for the collateral in relation to the risks to which it is exposed: (Thousands of euros) ITEM 31/12/2015 31/12/2014 Lower than or equal to 40% 2,755,427 3,311,004 Greater than 40% and lower than or equal to 60% 2,859,458 4,394,316 Greater than 60% and lower than or equal to 80% 841,358 1,589,201 1,213,635 1,758,745 7,669,878 11,053,266 Greater than 80% Total Assets including past-due amounts not considered to be impaired at 31 December 2015 and 2014 The table below shows the classification of assets past-due but not impaired related to “Loans and advances to customers” and “Loans and advances to credit institutions” at 31 December 2015 and 2014, by counterparty, age past-due and type of guarantee or collateral: (Thousands of euros) ITEM By counterparty Credit institutions Public sector Other resident sectors Other non-resident sectors 31/12/2015 31/12/2014 10 29,981 394,382 31,618 307 489,077 164,788 31,354 Total 455,991 685,526 By age Less than one month Between 1 and 3 months More than 3 months (*) 343,026 62,194 50,771 585,497 35,774 64,255 Total 455,991 685,526 By type of collateral Operation with full mortgage collateral Operation with other collateral Operation without collateral 35,140 6,026 414,825 52,607 5,838 627,081 Total 455,991 685,526 (*)Relates mainly to risks with the public sector The following table provides a breakdown of assets with collateral included in this category by the percentage of risk in relation to the value of the collateral (“loan to value”), as the key measure for the collateral in relation to the risks to which it is exposed: (Thousands of euros) Lower than or equal to 40% 31/12/2015 31/12/2014 11,920 13,960 Greater than 40% and lower than or equal to 60% 9,499 15,578 Greater than 60% and lower than or equal to 80% 10,663 18,039 9,084 10,868 41,166 58,445 Greater than 80% Total 98 The table below shows the changes for the years ended 31 December 2015 and 2014 in provisions for impairment losses and fair value adjustments due to credit risk in relation to assets in "Loans and advances to credit institutions" and "Loans and advances to customers" under "Loans and receivables" on the accompanying consolidated balance sheet: 31 December 2015 (Thousands of euros) ITEM Balances at 31 December 2014 General allowance Country risk allowance 144,351 Specific allowance Total 18,527 8,922,655 9,085,533 Individually assessed - - 5,486,008 5,486,008 Collectively assessed 144,351 18,527 3,436,647 3,599,525 Impairment losses for the year charged to income Available credit loss allowance Net provision/(release) charged/(credited) to income statement 1 22,037 2,777,097 2,799,135 (87,450) (19,133) (2,006,694) (2,113,277) (87,449) 2,904 770,403 685,858 - - (2,343,472) (2,343,472) (573) - (65,931) (66,504) - (38) 46,049 46,011 56,329 21,393 7,329,704 7,407,426 Amounts used for depreciated assets Other changes Exchange differences Balances at 31 December 2015 Individually assessed - - 4,585,535 4,585,535 Collectively assessed 56,329 21,393 2,744,169 2,821,891 56,329 21,393 7,329,704 7,407,426 Of which: Type of counterparty: - Entities resident in Spain 54,112 - 6,560,437 6,614,549 Entities resident abroad 2,217 21,393 769,267 792,877 31 December 2014 (Thousands of euros) General allowance Country risk allowance Specific allowance Total ITEM Balances at 31 December 2013 144,260 23,984 10,539,804 10,708,048 Individually assessed - - 6,043,174 6,043,174 Collectively assessed 144,260 23,984 4,496,630 4,664,874 1,806 16,264 3,626,213 3,644,283 (5,161) (23,767) (2,460,199) (2,489,127) (3,355) (7,503) 1,166,014 1,155,156 Impairment losses for the year charged to income Available credit loss allowance Net provision/(release) charged/(credited) to income statement Amounts used for depreciated assets Other changes Exchange differences Balances at 31 December 2014 - - (2,873,693) (2,873,693) 3,446 - 61,478 64,924 - 2,046 29,052 31,098 144,351 18,527 8,922,655 9,085,533 Individually assessed - - 5,486,008 5,486,008 Collectively assessed 144,351 18,527 3,436,647 3,599,525 144,351 18,527 8,922,655 9,085,533 137,099 - 8,234,503 8,371,602 7,252 18,527 688,152 713,931 Of which: Type of counterparty: Entities resident in Spain Entities resident abroad 99 The various items recognised in 2015 and 2014 under “Impairment losses on financial assets (net) Loans and receivables” on the income statements for those years are summarised below: (Thousands of euros) ITEM 31/12/2015 31/12/2014 Net charge for the year 685,098 1,149,288 Written-off assets recovered (58,720) (176,110) 626,378 973,178 Impairment losses on financial assets (net) - Loans and receivables (Note 45) Loans and receivables, Debt securities The detail, by counterparty, of this consolidated balance sheet heading : (Thousands of euros) ITEM By counterparty Other resident sectors Other non-resident sectors Doubtful assets Total Impairment losses and fair value adjustments due to credit risk Other valuation adjustments Total 31/12/2015 31/12/2014 591,718 111,569 368 1,363,032 133,823 2,455 703,655 1,499,310 (546) 59,356 762,465 (1,306) 70,514 1,568,518 The average effective annual interest rate of debt securities included in loans and receivables portfolio at 31 December 2015 was 3.29 % (3.27% at 31 December 2014). Impaired assets at 31 December 2015 and 2014 (Thousands of euros) ITEM 31/12/2015 31/12/2014 By counterparty Other resident sectors 368 2,455 Total 368 2,455 At 31 December 2015 and 2014, no assets recognised under "Loans and receivables – Debt securities" were past-due. 100 A summary of the changes in impairment losses, due to credit risk, on debt securities recognised under "Loans and receivables" for the years ended 31 December 2015 and 2014 are as follows: 31 December 2015 (Thousands of euros) ITEM Individually assessed Collectively assessed - 1,306 Impairment losses for the year charged to income - 1,828 Available credit loss allowance - (2,588) - (760) - 546 546 Entities resident in Spain - Entities resident abroad - 117 Balances at 31 December 2014 Net provision/(release) charged/(credited) to income statement Balances at 31 December 2015 Of which: Type of counterparty: 429 31 December 2014 (Thousands of euros) ITEM Individually assessed Collectively assessed - 8,092 Impairment losses for the year charged to income - 2,128 Available credit loss allowance - (7,996) Net provision/(release) charged/(credited) to income statement - (5,868) Amounts used for depreciated assets and other net movements Balances at 31 December 2014 - (918) - 1,306 - 1,306 Entities resident in Spain - 938 Entities resident abroad - 368 Balances at 31 December 2013 Of which: Type of counterparty: 101 (13) Held-to-maturity investments Breakdown The breakdown of this heading in the accompanying consolidated balance sheet by type of counterparty and financial instrument is as follows: (Thousands of euros) ITEM 31/12/2015 31/12/2014 By counterparty Credit institutions 6,742 564,635 Resident public sector 4,276,655 4,710,535 Non-resident public sector 1,280,813 2,288,572 Other resident sectors (*) 17,789,681 18,561,761 372,429 602,793 Doubtful assets 2,400 2,196 Impairment loss (27,821) (69,162) 23,700,899 26,661,330 Spanish government debt securities 4,276,655 4,710,535 Foreign government debt securities 1,280,813 2,288,572 - 2,170 18,171,252 19,729,215 (27,821) 23,700,899 (69,162) 26,661,330 Other non-resident sectors Total By type of instrument Other fixed-income securities Bonds and obligations (*) Impairment loss Total (*) Includes debt securities received as consideration for assets transferred to the SAREB recognised at nominal amount and backed by the Spanish government (see Note 1.15) Note 3.1 contains information on the credit risk assumed by the Group in relation to these financial assets. Notes 3.2 and 3.4 contain, respectively, information relating to the liquidity risk and interest rate risk assumed by the Group in relation to the financial assets included in this category. Note 27 contains certain information on the fair value of these financial assets, while Note 3.1.5 discloses certain information on the risk concentration of, inter alia, certain assets included in this category of financial instruments. The average effective annual interest rate of debt securities included in the held-to-maturity investments portfolio at 31 December 2015 was 1.70% (2.79% at 31 December 2014). 102 A summary of the changes in relation to impairment losses and fair value adjustments due to credit risk in this portfolio for the years ended 31 December 2015 and 2014 is as follows: 31 December 2015 (Thousands of euros) ITEM Balances at 31 December 2014 Impairment losses for the year charged to income Available credit loss allowance Net provision/(release) charged/(credited) to income statement (Note 45) Amounts used for depreciated assets and other net movements Balances at 31 December 2015 Individually assessed - Of which: Type of counterparty: Entities resident in Spain Entities resident abroad Collectively assessed 69,162 - 2,530 - (42,229) - (39,699) - (1,642) - 27,821 - 27,821 - 2,029 - 25,792 31 December 2014 (Thousands of euros) ITEM Balances at 31 December 2013 Impairment losses for the year charged to income Available credit loss allowance Net provision/(release) charged/(credited) to income statement (Note 45) Amounts used for depreciated assets and other net movements Balances at 31 December 2014 Of which: Type of counterparty: Entities resident in Spain Entities resident abroad Individually assessed Collectively assessed - 85,941 2,242 (18,624) (16,382) (397) 69,162 - 69,162 1,973 67,189 Held-to-maturity investments. Past-due and impaired assets A breakdown of assets recognised under "Held-to-maturity investments" that were considered to be impaired at 31 December 2015 and 2014 are as shown below. The Bank did not have any assets classified as held to maturity at 31 December 2015 and 2014 with any past-due amount, Impaired assets at 31 December 2015 and 2014 (Thousands of euros) ITEM 31/12/2015 31/12/2014 2,400 2,196 2,400 2,196 By counterparty Other resident sectors Total 103 (14) Hedging derivatives (debtors and creditors) At 31 December 2015 and 2014, the Group had entered into financial derivative hedging arrangements with counterparties of recognised creditworthiness as the basis of an improved management of the risks inherent to its business (see Note 3). The Group enters into hedges on a transaction-by-transaction basis by assessing the hedging instrument and the hedged item on an individual basis and continually monitoring the effectiveness of each hedge, to ensure that changes in the value of the hedging instrument and the hedged item offset each other. Note 2.3 details the Group's main hedged positions and the financial hedging instruments. Following is a breakdown, by type of derivative and for each type of hedge, of the fair value of derivatives designated as hedging instruments at 31 December 2015 and 2014: (Thousands of euros) 31/12/2015 ITEMS 31/12/2014 Carrying Amount Fair Value Carrying Amount Fair Value Netting Netting Operations of fair value hedges 4,514,386 (445,471) 4,068,915 5,514,304 - Operations of cash flow hedges 4,558 - 4,558 24,411 - 24,411 Total 4,518,944 (445,471) 4,073,473 5,538,715 - 5,538,715 Credit Balance: Operations of fair value hedges 1,406,546 (445,471) 961,075 2,402,246 - 2,402,246 16,613 - 16,613 57,786 - 57,786 - - - 29,898 - 29,898 1,423,159 (445,471) 977,688 2,489,930 - 2,489,930 Debit Balance: Operations of Cash flow hedges Operations of hedges of a net investments in foreign operations Total 5,514,304 Operations of fair value hedges: (Thousands of euros) 31/12/2015 ITEMS Fair Value 31/12/2014 Netting Carrying Amount Fair Value Netting Carrying Amount Debit Balance: Securities derivatives Interest rate derivatives 4,514,386 (445,471) 4,068,915 3,671 5,510,633 - 3,671 5,510,633 Total 4,514,386 (445,471) 4,068,915 5,514,304 - 5,514,304 1,404,498 (445,471) 959,027 2,398,669 - 2,398,669 2,048 - 2,048 3,577 - 3,577 1,406,546 (445,471) 961,075 2,402,246 - 2,402,246 Credit Balance: Interest rate derivatives Rest Total Operations of cash flow hedges: (Thousands of euros) 31/12/2015 ITEMS Fair Value 31/12/2014 Netting Carrying Amount Fair Value Netting Carrying Amount Debit Balance: Interest rate derivatives 4,558 - 4,558 24,411 - 24,411 Total 4,558 - 4,558 24,411 - 24,411 Interest rate derivatives 7,729 - 7,729 48,896 - 48,896 Rest 8,884 - 8,884 8,890 - 8,890 Total 16,613 - 16,613 57,786 - 57,786 Credit Balance: 104 The cash flow hedges relate entirely to micro-hedges. Therefore, the hedged item and hedging derivative are perfectly identified. As a result, in 2015 and 2014, there was no ineffectiveness that, according to applicable regulations, required recognition on the Group's income statement for that year. The detail of the periods after 31 December 2015 and 2014 at which it is estimated that the amounts recognised in consolidated equity under "Valuation adjustments – Cash flow hedges" at that date will be recognised in future consolidated income statements is as follows. Remaining term to maturity as of 31 December 2015 (Thousands of euros) Less than 1 year Losses (*) 1 to 3 years More than 5 years 3 to 5 years TOTAL - (99) (5) (10,672) (10,776) 3,841 169 8,327 465 12,802 Total 3,841 (*)Taking into consideration the related tax effect 70 8,322 (10,207) 2,026 Gains (*) Remaining term to maturity as of 31 December 2014 (Thousands of euros) Losses (*) Less than 1 year 1 to 3 years More than 5 years 3 to 5 years TOTAL (8,876) - (545) (10,943) (20,364) - 15 335 10,611 10,961 Total (8,876) (*)Taking into consideration the related tax effect 15 (210) (332) (9,403) Gains (*) The table below presents an estimate at 31 December 2015 of future receipts and payments hedged with cash flow hedges, classified by the time as from that date that the hedges are expected to take effect in the form of receipt or payment (figures at 31 December 2014 presented for comparison purposes): Remaining term to maturity as of 31 December 2015 (Thousands of euros) Receipts Payments Total Less than 1 year 1 to 3 years 3 to 5 years More than 5 years 20,348 152,939 23,299 179,319 (20,873) (141,939) (23,538) (179,495) (525) 11,000 (239) (176) Remaining term to maturity as of 31 December 2014 (Thousands of euros) Receipts Payments Total Less than 1 year 1 to 3 years 3 to 5 years More than 5 years 503,714 30,148 144,671 473,676 (526,837) (32,205) (149,057) (478,119) (23,123) (2,057) (4,386) (4,443) Regarding hedges of net investments in foreign operations, in 2014, there was no ineffectiveness that, according to applicable regulations, required recognition on the Group's income statement for that year. 105 The detail, by maturity, of the notional amount of the derivatives classified as hedging derivatives at 31 December 2015 is as follows: (Thousands of euros) ITEM Securities derivatives 0 to 3 years 3 to 10 years 18,350,904 19,836,534 4,721,309 42,908,747 157,000 - - 157,000 18,507,904 19,836,534 4,721,309 43,065,747 Interest rate derivatives Total More than 10 years Total The detail, by maturity, of the notional amount of the derivatives classified as hedging derivatives at 31 December 2014 is as follows: (Thousands of euros) ITEM 0 to 3 years Securities derivatives 3 to 10 years More than 10 years Total 7,386 - - 7,386 21,719,018 18,094,416 8,782,676 48,596,110 Other 157,000 - - 157,000 Total 21,883,404 18,094,416 8,782,676 48,760,496 Interest rate derivatives (15) Non-current assets held for sale and Liabilities associated with non-current assets held for sale Breakdown The detail of “Non-current assets held for sale” on the accompanying consolidated balance sheet at 31 December 2015 and 2014 is as follows: 31 December 2015 (Thousands of euros) ITEM Tangible asset for own use Foreclosed tangible asset in payment of debts Investments 306,960 (127,841) Carrying Amount 179,119 3,637,115 (1,124,473) 2,512,642 Cost Impairment losses 612,093 (430,182) 181,911 Other equity instruments 35,006 - 35,006 Assets included in disposal groups 53,164 - 53,164 4,644,338 (1,682,496) 2,961,842 Liabilities included in disposal groups 1,741 - 1,741 Total liabilities at 31 December 2015 1,741 - 1,741 Total assets at 31 December 2015 106 31 December 2014 (Thousands of euros) ITEM Tangible asset for own use Foreclosed tangible asset in payment of debts Investments Other equity instruments Assets included in disposal groups Total assets at 31 December 2014 Liabilities included in disposal groups Total liabilities at 31 December 2014 Cost 413,180 3,943,569 780,459 59,611 4,265,605 9,462,424 3,604,145 3,604,145 Impairment losses (136,748) (1,203,489) (559,044) (1,899,281) - Carrying Amount 276,432 2,740,080 221,415 59,611 4,265,605 7,563,143 3,604,145 3,604,145 Non-current assets held for sale. Tangible asset for own use At 31 December 2015, this item basically comprises certain buildings for the Group's own use which have ceased to form part of its branch network and which, pursuant to current regulations, satisfy the requirements for recognition as non-current assets held for sale given the existence of a detailed plan for their immediate sale. As described in Note 2.20, the Group recognises these assets at the lower of their carrying amount and fair value less cost to sell. As a result of the sale of buildings by the Bank in previous periods, at 31 December 2015 it was a party to operating lease contracts with the purchasers of the buildings (investors). These contracts have mandatory durations of 25 years, extendable for additional periods of 5 years. The present value of the minimum future payments to be made by the Bank throughout the mandatory duration is EUR 20,510 thousand within one year, EUR 70,374 thousand within two to five years, and EUR 150,561 thousand more than five years. Other significant features common to all the operating leases referred to above include the following: Rent was agreed on an arm's-length basis (similar to comparable transactions). The leases include update clauses for rents. Therefore, in accordance with IAS 39, it was concluded that an embedded derivative separable from the host contract did not exist, as the economic characteristics and risks of the theoretical embedded derivative are closely related to the economic characteristics and risks of the host contract. For the purposes of analysing the accounting treatment of these transactions, it was at no point assumed that the transfer of ownership of the properties to the Bank was reasonably assured. Each lease carries an option whereby the Bank may, on expiry of each lease, purchase the property at fair value as determined by independent appraisers at that expiry date. The Group has given no undertaking to assure or redress the purchasers for any gain or loss arising from fluctuations in the residual fair value of the properties. 107 Non-current assets held for sale. Foreclosed tangible asset in payment of debts Breakdown The breakdown of assets foreclosed in settlement of debts recognised on the Group’s accompanying consolidated balance sheet is as follows: (Thousands of euros) ITEM 31/12/2015 31/12/2014 Property assets Finished dwellings - borrower's primary residence Managed rural property and offices, commercial and industrial premises Building plots, plots and other property assets Total 1,994,375 2,310,821 431,331 354,260 86,936 74,999 2,512,642 2,740,080 Significant changes The changes recognised in foreclosed assets in the years ended 31 December 2015 and 2014 are as follows: (Thousands of euros) ITEM 2015 2014 2,740,080 2,519,521 Additions during the year 553,023 772,598 Disposals during the year (512,233) (350,683) Net impairment losses (Note 48) (149,211) (194,658) Other changes (119,017) (6,698) Accounting balance at the end of the year 2,512,642 2,740,080 Accounting balance at the beginning of the year Sales of foreclosed assets are made on an arm's length basis. In 2015, financing was granted for an amount of approximately EUR 277 million (EUR 127 million in 2014). On average, 84.81% of the sales amount was financed (86.21% in 2014). Proceeds on disposals of foreclosed assets, by type, in the years ended 31 December 2015 and 2014 were as follows: 31 December 2015 (Thousands of euros) ITEM Finished dwellings - borrower's primary residence Managed rural property and offices, commercial and industrial premises Building plots, plots and other property assets Total (*) Excludes fees paid to intermediaries. Disposal of assets at carrying amount 462,088 38,810 11,335 512,233 Gain/(loss) recognised on disposal (*) (70,560) 11,544 4,347 (54,669) 108 31 December 2014 (Thousands of euros) ITEM Finished dwellings - borrower's primary residence Managed rural property and offices, commercial and industrial premises Building plots, plots and other property assets Total (*) Excludes fees paid to intermediaries. Disposal of assets at carrying amount 336,610 11,776 2,297 350,683 Gain/(loss) recognised on disposal (*) (14,211) 6,132 6,320 (1,759) Appendix IX provides further details on the Group's property assets at 31 December 2015 and 2014, including the foreclosed assets referred to in the preceding paragraph. The table below shows the net value of the foreclosed assets at 31 December 2015 and 2014, by their estimated ages as of the date of acquisition: Age of foreclosed assets Less than 12 months 12 months to 24 months More than 24 months TOTAL 31/12/2015 424,333 31/12/2014 751,626 537,042 558,037 1,551,267 1,430,417 2,512,642 2,740,080 Non-current assets held for sale. Investments and other equity instruments This includes balances related to investments in jointly-controlled entities and associates, and other investments initially recognised under "Available-for-sale financial assets" that the Group reclassified, pursuant to prevailing legislation, to "Non-current assets held for sale" (see Note 2.1). The following table shows a breakdown of the balance by item under which the investments were recognised before their classification under "Non-current assets held for sale": (Thousands of euros) ITEM Other equity instruments Investments - Jointly-controlled entities Investments – associates TOTAL 31/12/2015 31/12/2014 35,006 59,611 134,245 170,712 47,666 50,703 216,917 281,026 109 Changes in the impairment of investments in companies, jointly-controlled entities and associates were as follows, in the years ended 31 December 2015 and 2014: 31 December 2015 (Thousands of euros) Jointly-controlled entities (362,385) 117,416 - ITEM Accounting balance at the beginning of the year Provision charged to income Recovery of provisions with a credit to income Net provision (Note 48) Amounts used due to losses on sales Other movements Associates (196,659) 23,083 (11,637) TOTAL (559,044) 140,499 (11,637) (185,213) (430,182) (244,969) Total 31 December 2014 Other movements Jointlycontrolle dentities (377,371) 14,986 - Associates (358,109) (47,431) (47,431) 236,934 (28,053) TOTAL (735,480) (47,431) (47,431) 251,920 (28,053) Total (362,385) (196,659) (559,044) ITEM Accounting balance at the beginning of the year Provision charged to income Recovery of provisions with a credit to income Net provision (Note 48) Amounts used due to losses on sales Disposal groups Disposal groups primarily comprises the amount of financial assets and financial liabilities of certain subsidiaries that following approval of the Group's Restructuring Plan met the requirements for classification as "Non-current assets held for sale" and, therefore, were fully consolidated, and all their assets and liabilities presented and measured in accordance with the criteria established for disposal groups (see Note 2.1). The following table shows a breakdown of the assets and liabilities corresponding to disposal groups by item under which they were recognised before their classification under "Non-current assets held for sale" at 31 December 2015 and 2014: (Thousands of euros) 31/12/2015 31/12/2014 Cash and balances with central banks 1 Financial assets held for trading - 1,409 Available-for-sale financial assets - 869,995 52,421 2,810,281 317 204,155 - 43,581 46 64,625 Loans and receivables Held-to-maturity investments Non-current assets held for sale Tangible assets 111,847 Intangible assets - 34,339 Tax assets - 124,530 379 843 53,164 4,265,605 Other assets TOTAL ASSETS 31/12/2015 31/12/2014 185 3,590,576 Financial liabilities held for trading - 1,373 Provisions - 3,729 Other liabilities 1,556 8,467 TOTAL LIABILITIES 1,741 3,604,145 Financial liabilities at amortised cost 110 Main transactions The main acquisitions, increases and decreases in investments in subsidiaries, joint ventures and associates classified as "Non-current assets held for sale" carried out by the Group in the year ended 31 December 2015 are discussed below. Disposals of non-strategic assets The commitments assumed by the Group under the BFA-Bankia Group Restructuring Plan approved by the Spanish and European authorities in November 2012 included the disposal of assets considered non-strategic. The most significant transactions were as follows: - On 3 June 2015, Corporación Industrial Bankia, S.A.U. (a wholly owned subsidiary of Bankia) and Inmobiliaria Carso, S.A. de C.V. completed the sale and purchase of Corporación Industrial Bankia, S.A.U.'s entire shareholding in Realia Business, S.A. ("Realia"), representing 24.953% of Realia's capital. The sale was made at a price of EUR 0.58 per share, for a total of EUR 44.5 million, generating a gross gain of EUR 13.7 million, recognised under "Gains/(losses) on non-current assets held for sale not classified as discontinued operations" in the accompanying consolidated income statement. The transfer was carried out upon completion of all the conditions precedent included in the sale-purchase agreement signed by Corporación Industrial Bankia, S.A.U. and Inmobiliaria Carso on 4 March 2015. - On 16 October 2015, the definitive sale of City National Bank of Florida via the transfer from investee Bankia Inversiones Financieras, S.A.U of 100% of the shares of CM Florida Holdings Inc to Banco de Crédito e Inversiones of Chile was signed, after receiving approval from the US Federal Reserve (the FED) at the agreed price. The sale generated a net gain for the Bankia Group of EUR 117 million. - On 23 October 2015, the Group and Fomento de Construcciones y Contratas, S.A. (FCC) signed a purchase and sale agreement with the USS, OPTrust and PGGM investment funds for the sale of 100% of the shares of Globalvia Infraestructuras, S.A., a company in which Bankia and FCC each own 50%. The sale was the result of the exercise of pre-emptive acquisition rights by the funds as holders of the EUR 750 million convertible bond. The deal is subject to a series of conditions precedent set out in the purchase and sale agreement, including approval by certain administrations which granted administrative concessions held by Globalvia Infraestructuras, S.A. The price of the transaction is divided into an upfront payment of EUR 166 million, to be made when the transfer of the shares is completed, and a deferred payment, to be made in the first half of 2017, which could reach as a high as EUR 254 million depending on the valuation of the company at the time of the bond conversion, 111 (16) Investments (16.1) Changes in Group composition The main data on sales of significant stakes in subsidiaries, joint ventures and/or investments in associates are as follows: Company name ALIANCIA INVERSIÓN EN INMUEBLES DOS, S.L. ALIANCIA ZERO S.L. APARCAMIENTOS ESPOLÓN, S.A. ASOCIACIÓN TÉCNICA DE CAJAS DE AHORROS, A.I.E. AVANZA INVERSIONES EMPRESARIALES, SGECR, S.A.U. CITY NATIONAL BANK OF FLORIDA / CM FLORIDA HOLDINGS, INC. CONCESSIA, CARTERA Y GESTIÓN DE INFRAESTRUCTURAS, S.A. Gain/(loss) generated (thousands of euros) Category Effective transaction date % of rights sold or derecognised Global December 74.25 21,092 Global August 59.74 16,686 NCAHS-Associate March 25.00 1,161 NCAHS-Jointly-controlled entity June 38.00 2,464 Global December 100.00 1,464 NCAHS-Global October 100.00 200,909 NCAHS-Associate March 21.31 1,341 NCAHS-Jointly-controlled entity September 50.00 (1,500) EMERALD PLACE LLC Global September 76.70 8,819 HABITAT RESORTS, S.L.U. Global November 100.00 (4,322) INICIATIVAS GESTIOMAT, S.L. Global April 57.15 (2,554) INMOVEMU, S.L.U. / INVERÁVILA S.A.U. Global May 100.00 (2,396) MACLA 2005, S.L. Global July 52.73 (3,649) COSTA VERDE HABITAT, S.L. METROPOLI BURJASOT, S.L. NCAHS-Associate March 50.00 4,949 MONDRASOL 1, S.L.U. - MONDRASOL 15, S.L.U Global April 100.00 3,530 PARQUE BIOLÓGICO DE MADRID, S.A.U. Global March 100.00 1,179 PROMOCIONES PARCELA H1 DOMINICANA, S.L. REALIA BUSINESS, S.A. URBANIZADORA MARINA COPE, S.L. NCAHS-Associate March 19.79 2,606 NCAHS-Jointly-controlled entity June 24.95 13,684 NCAHS-Associate December 20.00 6,859 URBAPINAR, S.L., EN LIQUIDACIÓN, UNIPERSONAL Global June 100.00 4,752 VOLTPRO I, S.L.U. - VOLTPRO XX, S.L.U. Global September 100.00 3,264 (16.2) Investments – Associated The detail of the investments included in “Invesvments – Associated” in the accompanying consolidated balance sheet is as follows: (Thousands of euros) COMPANIES Aseguradora Valenciana S.A., Seguros y Reaseguros Laietana Vida Compañía de Seguros de la Caja de Ahorros Laietana, S.A. Bankia Mapfre Vida, S.A., de Seguros y Reaseguros Subtotal Goodwill Total 31/12/2015 80,439 6,578 140,283 227,300 57,824 285,124 31/12/2014 74,920 15,977 149,271 240,168 57,824 297,992 The goodwill relates to the interest in Aseguradora Valenciana S.A., Seguros y Reaseguros. The recoverable amount was estimated at the end of the year and did not present any indications of impairment. 112 (17) Tangible assets The detail of this item in the accompanying consolidated balance sheet is as follows: (Thousands of euros) ITEM For own use Investment property Total Cost Balances at 31/12/2013 3,661,225 1,175,253 4,836,478 Additions/disposals (net) 83,288 (30,545) 52,743 Transfers to non-current assets held for sale and other changes(1) (91,911) 41,422 (50,489) 3,652,602 1,186,130 4,838,732 Additions/disposals (net) 191,396 (15,426) 175,970 Transfers to non-current assets held for sale and other changes(1) (36,044) 15,262 (20,782) 3,807,954 1,185,966 4,993,920 Balances at 31/12/2014 Balances at 31/12/2015 Accumulated depreciation Balances at 31/12/2013 (2,311,290) Additions/disposals (net) 16,980 6,845 23,825 (87,068) (12,164) (99,232) 610 32,545 Depreciation for the year (Note 43) Transfers to non-current assets held for sale and other changes(1) Balances at 31/12/2014 Additions/disposals (net) Depreciation for the year (Note 43) Transfers to non-current assets held for sale and other changes(1) Balances at 31/12/2015 31,935 (2,349,443) (39,014) (2,350,304) (43,723) (2,393,166) 89 1,135 1,224 (83,363) (11,244) (94,607) 18,055 84,353 66,298 (2,366,419) (35,777) (2,402,196) Impairment losses Balances at 31/12/2013 Net provision/(release) charged/(credited) to income statement (Note 46) Transfers to non-current assets held for sale and other changes(1) Balances at 31/12/2014 Net provision/(release) charged/(credited) to income statement (Note 46) Transfers to non-current assets held for sale and other changes(1) Balances at 31/12/2015 Total at 31 December 2014 (24,571) (535,827) (560,398) (571) (3,719) (4,290) (815) (18,271) (19,086) (25,957) (557,817) (583,774) 66 43,541 43,607 10,329 (3,916) 6,413 (15,562) (518,192) (533,754) 1,277,202 584,590 1,861,792 Total at 31 December 2015 1,425,973 631,997 2,057,970 (1) In the case of assets for own use, relates mainly to the transfer to "Non-current assets held for sale" of properties and facilities earmarked for disposal. The depreciation charge for tangible assets in the year ended 31 December 2015 amounted to EUR 94,607 thousand (EUR 99,232 thousand at 31 December 2014), which was recognised under "Depreciation and amortisation charge" on the accompanying consolidated income statement for the year (see Note 43). Impairment losses in the year ended 31 December 2015 stood at EUR 43,607 thousand (EUR 4,290 thousand at 31 December 2014), recognised under "Impairment losses on other assets (net) - Other assets" on the accompanying consolidated income statement for that period (see Note 46). 113 (17.1) Tangible asset for own use The detail, by type of asset, of the balance of “Property, plant and equipment for own use” in the accompanying consolidated balance sheet is as follows: 31 December 2015 (Thousands of euros) ITEM Cost Accumulated depreciation Impairment losses Net balance Buildings and other structures Furniture and vehicles Fixtures Investment property under construction 1,596,316 163,209 1,113,451 934,978 (414,438) (147,532) (921,938) (882,511) (15,562) - 1,166,316 15,677 191,513 52,467 Balance at 31 December 2015 3,807,954 (2,366,419) (15,562) 1,425,973 31 December 2014 (Thousands of euros) ITEM Cost Accumulated depreciation Impairment losses Net balance Buildings and other structures Furniture and vehicles Fixtures Investment property under construction 1,547,431 173,338 1,045,516 886,317 (424,775) (157,394) (902,013) (865,261) (25,957) - 1,096,699 15,944 143,503 21,056 Balance at 31 December 2014 3,652,602 (2,349,443) (25,957) 1,277,202 At 31 December 2015 and 2014, there were no items of property, plant and equipment for own use of significant amounts which were: - Temporarily idle; - Fully depreciated but still in use; - Retired from active use but not classified as non-current assets held for sale. (17.2) Investment property "Investment property" includes land, buildings and other structures held either to earn rentals or for capital appreciation. At 31 December 2015, the Group did not have any significant contractual obligations in connection with the future operation of the investment properties included in the balance sheet, and there were no relevant restrictions thereon, other than those inherent to the current conditions of the property market. Net income from the Group's investment property in the year ended 31 December 2015 totalled EUR 9,831 thousand (EUR 31,423 thousand for the year ended 31 December 2014) (see Note 39). On 3 October 2013, as part of the 2012-2015 Strategic Plan, Bankia reached an agreement to lease the “Torre Foster” building owned by the Group through its investee Torre Norte Castellana S.A. The lease agreement is for eight years, extendible for a further seven years on an annual basis. The lease includes an update clause for the rent. Therefore, in accordance with IAS 39, it was concluded that an embedded derivative separable from the host contract did not exist, as the economic characteristics and risks of the theoretical embedded derivative are closely related to the economic characteristics and risks of the host contract. The agreement includes an option to purchase the investee in 2016 at a price that will be determined at the time the shares are sold, in accordance with pre-agreed objective criteria. If the option is exercised, these criteria must be fixed upon completion of the sale based on specific parameters (i.e. capitalisation of amounts, net of discounts and similar on the exercise date). Under applicable legislation, the market value of the leased asset was updated, to EUR 394 million. This resulted in the partial reversal, with a debit to profit and loss, of the previously recognised impairment loss of EUR 43 million (see Note 46) 114 The breakdown, by maturity, of the minimum lease payments receivable at 31 December 2015 and 2014 is as follows: (Thousands of euros) MATURITY Up to 1 year 1 to 5 years More than 5 years Total 2015 2014 16,352 88,259 206,416 311,027 13,056 81,966 229,061 324,083 (18) Intangible assets (18.1) Goodwill The breakdown by company of goodwill in the accompanying consolidated balance sheet is as follows: (Thousands of euros) COMPANY 31/12/2015 31/12/2014 Bankia Pensiones, S.A. Entidad Gestora de Fondos de Pensiones 98,162 102,162 Total 98,162 102,162 In addition to the goodwill included in the preceding table, the consolidated balance sheet also includes goodwill in the balance of “Investments - Associates” at 31 December 2015 and 2014 (see Note 16), which relates in full to Aseguradora Valenciana S.A., de Seguros y Reaseguros. The movement (gross amount) by company of goodwill in the accompanying consolidated balance sheet of 2015 and 2014 is as follows: (Thousands of euros) 31/12/2015 31/12/2014 Accounting balance at the beginning of the year 102,162 - Additions due to business combinations Provisions charged to the income statement (Note 46) (4,000) 102,162 - Accounting balance at the beginning of end year 98,162 102,162 As explained in Note 2.16.1, the cash-generating units to which goodwill has been allocated are tested for impairment, including the amount of goodwill allocated in their carrying amount. Impairments tests are carried out at least annually, or whenever there is any indication that an asset may be impaired. The goodwill corresponds fully to the stake in Bankia Pensiones, S.A., Entidad Gestora de Fondos de Pensiones. In the analysis of goodwill carried out for the impairment test, in 2015 an impairment loss of EUR 4 million (see Note 46) was recognised based on the trend of the business received by the company at the date of the business combination. 115 (18.2) Other intangible assets The breakdown of assets under this heading in the accompanying consolidated balance sheet is as follows: (Thousands of euros) ITEM 31/12/2015 With indefinite useful life Other assets With a finite useful life Computer software Other (Accumulated amortisation) Total assets less accumulated amortisation Impairment losses Total 68 31/12/2014 68 68 104,924 68 94,450 837,451 3,186 (735,713) 788,487 9,188 (703,225) 104,992 94,518 (69) (98) 104,923 94,420 The changes in this item on the consolidated balance sheet during the financial years ended 31 December 2015 and 2014 were as follows: (Thousands of euros) ITEM 2015 2014 With indefinite useful life Accounting balance at the beginning of the year 68 68 Closing balance 68 68 Balance at 1 January 94,352 80,563 Additions 65,743 70,350 (52,189) (57,022) (3,056) 485 5 (24) Accounting balance at the end of the year 104,855 94,352 Total 104,923 94,420 With finite useful life - Amortisation recognised in income (Note 43) Derecognition for disposal or other Other changes Amortisation of finite-life intangible assets The amortisation charge for intangible assets in the year ended 31 December 2015 amounted to EUR 52,189 thousand (EUR 57,022 thousand at 31 December 2014), recognised under "Depreciation and amortisation charge" on the accompanying consolidated income statement for the year. 116 (19) Other assets The detail of “Other assets” in the consolidated balance sheet at 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM 31/12/2015 Inventories 31/12/2014 36,085 115,597 Other items (1) 890,525 950,176 Total 926,610 1,065,773 (1) Includes, inter alia, transactions in transit, accruals associated with operating income, and unaccrued prepayments Inventories The Group's most significant inventories at 31 December 2015 and 2014 were classified as follows: (Thousands of euros) ITEM 31/12/2015 Raw materials and goods held for conversion (land) Of which: acquired in payment of debt Other Work in progress (property developments under construction) Of which: acquired in payment of debt Other Finished products (completed property developments) Of which: acquired in payment of debt Other Total gross 31/12/2014 158,930 299,097 14,736 114,936 144,194 184,161 34,591 68,501 - - 34,591 68,501 17,295 69,873 1,314 28,230 15,981 41,643 210,816 437,471 Less: impairment losses (174,731) (321,874) Raw materials and assets acquired for conversion (land) (149,523) (272,093) (20,521) (22,766) Finished products (completed property developments) (4,687) (27,015) Total net 36,085 115,597 Work in progress (property developments under construction) 117 The changes affecting the impairment losses of these items, which include the adjustments necessary to reduce their cost to net realisable value, in the years ended 31 December 2015 and 2014 are as follows: (Thousands of euros) ITEM 31/12/2015 Accounting balance at the beginning of the year Net provisions charged against/(credited to) profit for the year (Note 46) Disposals during the year Transfers to/from non-current assets held for sale Disposals for inclusion in consolidation scope 321,874 396,161 11,102 1,113 (6,352) (63,166) 1,777 - (153,670) - - (12,234) 174,731 321,874 Other changes Accounting balance at the end of the year 31/12/2014 Appendix IX contains information concerning foreclosed assets or assets acquired in settlement of debts classified as inventories, as required by applicable regulations. (20) Financial liabilities at amortised cost Breakdown The detail of this item in the accompanying balance sheets, based on the nature of the related financial instruments, is as follows: (Thousands of euros) ITEM 31/12/2015 31/12/2014 Financial liabilities at amortised cost Deposits from central banks Deposits from credit institutions Customer deposits Marketable debt securities Subordinated liabilities Other financial liabilities Subtotal 19,465,870 23,205,671 107,227,876 21,278,091 1,000,000 945,254 36,076,850 23,909,805 105,051,181 21,301,516 1,000,000 1,416,576 173,122,762 188,755,928 3,153,318 4,325,754 176,276,080 193,081,682 Valuation adjustments Total Financial liabilities at amortised cost - Deposits from central banks The breakdown of assets under this heading in the accompanying consolidated balance sheet is as follows: (Thousands of euros) ITEM Bank of Spain Sum Valuation adjustments Total 31/12/2015 19,465,870 19,465,870 8,194 19,474,064 31/12/2014 36,076,850 36,076,850 423,183 36,500,033 These deposits from central banks are taken using the credit policy with a securities pledge Bankia has set up in the ECB, which enables it to raise immediate liquidity (see Note 3.2). 118 This line item in the accompanying balance sheet includes EUR 11,465,870 thousand taken under the framework of the programmes designed by the ECB (T-LTRO) to improve its long-term funding, with an average maturity of 2 years and 9 months and EUR 8,000,000 thousand with an average maturity of less then 1 month, in both cases, at 31 December 2015 (EUR 2,776,850 thousand at 3 years and 9 months and EUR 33,300,000 thousand with an average maturity of 1 month, both at 31 December 2014). Financial liabilities at amortised cost – Deposits from credit institutions The detail of this item in the accompanying balance sheets, based on the nature of the related operations, is as follows: (Thousands of euros) ITEM Time deposits Repos Other accounts Total Valuation adjustments Total 31/12/2015 3,255,119 16,486,276 3,464,276 23,205,671 22,453 23,228,124 31/12/2014 4,809,337 11,090,442 8,010,026 23,909,805 55,264 23,965,069 This consolidated balance sheet items includes one-off non-marketable mortgage-backed securities issued by the Group amounting to EUR 72,000 thousand at 31 December 2015 (EUR 72,000 thousand at 31 December 2014) (see Appendix VIII). The average effective annual interest rate on deposits from central banks and other credit institutions at 31 December 2015 was 0.41% (0.61% at 31 December 2014). Financial liabilities at amortised cost - Customer deposits The detail of this item in the accompanying balance sheets, based on the nature of the related operations, is as follows: (Thousands of euros) ITEM Public sector Other resident sectors Current accounts Savings accounts Fixed-term deposits Repos and other accounts Non-residents Repos Other accounts Total Valuation adjustments Total 31/12/2015 31/12/2014 6,776,933 97,456,173 16,500,214 26,489,718 50,828,964 3,637,277 2,994,770 1,599,852 1,394,918 6,293,933 96,255,062 13,276,021 24,177,598 57,933,538 867,905 2,502,186 1,275,068 1,227,118 107,227,876 105,051,181 1,473,955 1,755,517 108,701,831 106,806,698 This consolidated balance sheet items includes one-off non-marketable mortgage-backed securities issued by the Group amounting to EUR 6,584,012 thousand at 31 December 2015 (EUR 7,860,701 thousand at 31 December 2014) (see Appendix VIII). The average effective annual interest rate of these instruments at 31 December 2015 was 0.59% (1.12% at 31 December 2014). Liabilities at amortised cost - Marketable debt securities The detail of issues recognised under this heading in the consolidated balance sheet at 31 December 2015 and 2014 is set out in Appendix VI. The average effective annual interest rate of these instruments at 31 December 2015 has been 0.52% (0.95% at 31 December 2014). 119 Liabilities at amortised cost - Subordinated liabilities The detail of issues recognised under this heading in the consolidated balance sheet at 31 December 2015 and 2014 is set out in Appendix VI. The average effective annual interest rate of these instruments at 31 December 2015 has been 3.32% (3.41% at 31 December 2014). These are subordinated issues and, in terms of payment priority, they rank junior to all general creditors of the Group's issuers. Interest accrued on subordinated liabilities in the year ended 31 December 2015 amounted to EUR 41,603 thousand (EUR 24,748 thousand at 31 December 2014), recognised under "Interest expense and similar charges" in the consolidated income statement for the year (Note 32). Issuances, repurchases and repayments of debt securities and subordinated liabilities The table below shows information on the total issuances, repurchases and repayments of debt securities and subordinated liabilities in the years ended 31 December 2015 and 2014: 31 December 2015 (Thousands of euros) TYPE OF ISSUE Debt securities issued in an EU Member State requiring a prospectus to be registered Debt securities issued in an EU Member State not requiring a prospectus to be registered 31/12/2014 24,393,306 Issues Repurchases or repayments Exchange rate adjustments and others 31/12/2015 4,464,500 (8,053,594) 3,122,595 23,926,807 - - - - - - - - - - Other debt securities issued outside the EU Total 24,393,306 4,464,500 (8,052,771) 3,121,772 23,926,807 31 December 2014 (Thousands of euros) TYPE OF ISSUE 31/12/2013 Issues Repurchases or repayments Debt securities issued in an EU Member State requiring a prospectus to be registered 28,138,887 10,844,771 (17,139,256) Debt securities issued in an EU Member State not requiring a prospectus to be registered Other debt securities issued outside the EU Total Exchange rate adjustments and others 31/12/2014 2,548,904 24,393,306 - - - - - - - - - - 28,138,887 10,844,771 (17,139,256) 2,548,904 24,393,306 The main issues and repurchases or redemptions in 2015 were as follows: The issue on 25 March 2015 of EUR 1,000 million of ten and a half year mortgage covered bonds. The full early redemption on 3 June 2015 of the “Bankia 2012-5 mortgage covered bonds" issue for EUR 600 million and the "Caja Madrid 2011-4 mortgage covered bonds” issue EUR for 1,000 million. At the same, the partial early redemption of the “Bancaja mortgage covered bonds” issue of EUR 1,500 million entailing 30,000 securities. The outstanding nominal amount after this redemption stands at EUR 1,500 million, corresponding to 30,000 securities. The issue on 5 August 2015 of EUR 1,250 million of seven years mortgage covered bonds. The redemption at maturity on 14 December 2015 of a EUR 2,000 million issued of mortgage covered bonds. Appendices VI and VII provide a detail of issues comprising “Marketable debt securities” and “Subordinated liabilities”, along with issuances, repurchases or repayments of debt securities in 2015 and 2014 by the Bank or other Group companies. 120 Other information For credit seniority purposes, subordinated debt issues rank junior to the claims of all the general creditors of the issuers. Issues of medium term notes are guaranteed by the issuing Group entities or are secured by restricted deposits. Mortgage-backed securities were issued in accordance with Mortgage Market Law 2/1981, of 25 March, of the mortgage market regulation and the disposition built. The Group has various registration documents on record in the Official Registers of the Spanish Securities Market Commission (CNMV) for non-participating securities, to be instrumented in mortgage-backed bonds, territorial bonds, non-convertible bonds and debentures, subordinated bonds and debentures, and special perpetual subordinated debentures. Similarly, the Group has registration documents on record in the Official Registers of the CNMV for the issuance of promissory notes. A detail, by maturity, of the balances of the Group's main consolidated balance sheet headings is provided in Note 3.2, “Liquidity risk of financial instruments”. Financial liabilities at amortised cost - Other financial liabilities The detail, by type of transaction, of “Other financial liabilities” in the accompanying consolidated balance sheet is as follows: (Thousands of euros) ITEM Obligations payable Collateral received Tax collection accounts Special accounts and other items Financial guarantees Total 31/12/2015 31/12/2014 271,577 331,571 5,746 2,428 131,085 489,444 142,280 887,384 47,402 945,254 52,913 1,416,576 (21) Liabilities under insurance contracts At 31 December 2015 and 2014, there were no liabilities classified under “Liabilities under insurance contracts” in the accompanying consolidated balance sheets, 121 (22) Provisions The detail of this heading in the accompanying consolidated balance sheet at 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM 31/12/2015 31/12/2014 Provisions for pensions and similar obligations Provisions for taxes and other legal contingencies Provisions for contingent liabilities and commitments Other provisions Total 364,368 1,911,372 386,498 236,084 2,898,322 391,308 456,643 450,127 407,609 1,705,687 The changes in the provisions recognised in the consolidated balance sheet in the years ended 31 December 2015 and 2014 and the purposes thereof are as follows: (Thousands of euros) Provisions for pensions and similar obligations Provisions for taxes and other legal contingencies Provisions for contingent liabilities and commitments 228,912 330,221 611,938 534,954 1,706,025 Provisions charged to the income statement - 363,021 95,467 592 459,080 Reversals credited to the income statement (7,367) (187) (232,271) (10,785) (250,610) Net provisions/(reversals) charged to profit recognised for the year (Note 44) (7,367) 362,834 (136,804) (10,193) 208,470 (51,743) (246,827) - (201,448) (500,018) 221,506(1) 10,415 (25,007) 84,296 291,210 391,308 456,643 450,127 407,609 1,705,687 Provisions charged to the income statement - 231,265 157,316 17,508 406,089 Reversals credited to the income statement (5,389) (24,602) (189,973) (33,923) (253,887) Net provisions/(reversals) charged to profit recognised for the year (Note 44) (5,389) 206,663 (32,657) (16,415) 152,202 (29,096) (110,062) (32,671) (170,165) (341,994) 7,545 1,358,128(2) 1,699 15,055 1,382,427 364,368 1,911,372 386,498 236,084 2,898,322 ITEM Balances at 31 December 2013 Amounts used Transfers and other movements Balances at 31 December 2014 Amounts used Transfers and other movements Balances at 31 December 2015 Other provisions Total (1) Includes EUR 189 million related to the withdrawal from the Mapfre policies due to their consideration as linked insurance at 1 January 2014 (see Note 41.3). (2) Includes EUR 1,104 million related to amounts to be reimbursed by BFA due to its assumption of 60% of the estimated contingencies arising from Bankia's IPO under the terms of the agreement between BFA and Bankia (see Note 12), and a provision of EUR 240 million for the same contingency set aside with a charge to reserves. Provisions for taxes and other legal contingencies The balance of "Provisions for taxes and other legal contingencies" which includes, inter alia, provisions for tax and legal proceedings, was estimated applying prudent calculations in line with the uncertainty inherent in the contingencies covered and taking into account the estimating timing of the outflow of resources from the Group. The detail of "Provisions for taxes and other legal contingencies" in the accompanying consolidated balance sheets at 31 December 2015 and 2014 is as follows: (Millions of euros) ITEM Provision for lawsuits related to the sale of hybrid instruments Provision for lawsuits related to the IPO Others Total 31/12/2015 31/12/2014 - 9 1,775 312 136 136 1,911 457 122 Key information on each type of provision shown in the preceding table is as follows: Provision for lawsuits related to the sale of hybrid instruments In 2013, a provision was recognised in the amount of EUR 230 million for legal contingencies to cover the costs of legal claims regarding the subscription or acquisition of preferred participating securities or other subordinated bonds issued previously by the Cajas. The amount of the provision was based on the information available regarding lawsuits received and taking into account the resolution of the FROB’s Governing Committee, backed by a number of legal opinions, and the signing of an agreement between Bankia and BFA whereby Bankia assumes a maximum loss derived from the costs related to the enforcement. An additional provision of EUR 16 million was recognised in 2014. As at 31 December 2015, the entire provision had been used to meet the costs of claims settled and paid. Provision for lawsuits related to the IPO Criminal procedures in the National Court As indicated in Note 2.18.1 the Group is involved in various legal proceedings related to Bankia's IPO. On 4 July 2012, the court accepted for processing the lawsuit filed by Unión Progreso y Democracia against Bankia, BFA and former members of their respective Boards of Directors. Acceptance of the lawsuit resulted in the processing of preliminary proceedings Nº 59/2012 in the Central Court of Instruction of the National Court (Audiencia Nacional). After this date, other complaints were added by the alleged injured parties from Bankia's IPO (private accusation) and by persons without this status (public accusation). The proceeding is currently in the pre-trial stage, with the execution of certain diligences agreed by the court. Specifically, on 4 December 2014, expert reports by two legal experts were presented to the courts, which concluded, inter alia, that the financial information presented at the time of Bankia's IPO did not provide a true and fair view of the bank. In July and November 2015, the reports of experts proposed by Bankia and BFA, and those of the experts proposed by certain of the accused former members of the Board of Directors, respectively, were ratified. Moreover, Central Court of Instruction No. 4 of the National Court issued an ruling on 11 November 2015 allowing the Bank of Spain Communication dated 10 November 2015 in response to the letter from this Court dated 14 October 2015 requesting receipt of the Resolution of the Executive Committee of the Bank of Spain of 3 March 2015 to be attached to the proceedings and informing the parties. This Communication, pursuant to a request by the FROB dated 25 February 2015, approved a document addressing the consultation presented by the FROB and setting out the Bank of Spain's technical criteria regarding a series of issues regulated by Circular 4/2004, of 22 December on Public and Confidential Financial Reporting Rules and Formats. Specifically, the content of this response confirms the opinion issued by the FROB in its brief of 5 March 2015 criticising the conclusions contained in the reports drafted by Bank of Spain technicians upon the request by Central Court of Instruction No. 4 of Madrid as part of preliminary proceedings No. 59/2012. During this proceeding, certain accusers requested an injunction, which the court denied, and in particular, the judicial intervention of Bankia and BFA. On 13 February 2015, the court agreed to establish a joint bail deposit by BFA, Bankia and four members of Bankia's Board of Directors at 15 June 2011 of EUR 800 million (EUR 600 million plus a third of that amount). After the appeals filed by the various parties, rulings by Section 3 of the Criminal Courts established this deposit at approximately EUR 34 million, which could be increased if the monetary damages that could be required exceed that amount. Subsequently, in 2015, certain requests were accepted to amend this deposit, which at 31 December 2015 was established at approximately EUR 38.3 million. Lastly, with respect to the separate civil liability part, new requests for bail deposits have been submitted, for which a ruling by the Court is pending, amounting to EUR 5.8 million. The procedure is presumably in the advanced pre-trial phase. However, the investigating judge may at his/her own initiative -and at any time- agree any additional actions he/she deems fit. The Court did precisely this by leaving it up to the legal experts to issue their findings on the expert opinions provided by the various parties charged. These findings have yet to be issued. 123 Therefore, it is not possible at present to know precisely when the judge will conclude the pre-trial phase, let alone what the final outcome could be, especially considering that any ruling issued is subject -in all cases- to the general appeals regime (overrule by the same investigating judge and appeal before the Criminal Courts). Accordingly, any ruling by the Court could be overturned thereafter. Meanwhile, with respect to the evidence requested by Bankia in the civil proceedings, the Bank of Spain sent the Court, as agreed, a copy of the aforementioned communication of 3 March 2015 sent to the FROB in response to the latter's consultation. Similarly, the Bank of Spain's response to the subpoena issued by certain civil courts at the request of Bankia was received. It expanded information, through a list of technical and legal questions, on certain issues arising from the aforementioned Bank of Spain communication. Accordingly, the Group has treated this contingency, in accordance with the criteria explained in Note 2.18, as a contingent liability with an uncertain outcome at this date. Civil proceedings In conjunction with this proceeding, on 31 December 2014, the Group had received 933 civil lawsuits (individual and collective), of which 860 remain in force, and 4,312 out-of-court claims. At that date, the number and type of rulings issued were not indicative of any future trend. However, based on the information available, the Group recognised a charge to "Provisions” in the 2014 income statement of EUR 312 million. This charge was based on the best estimate of the amount required to settle the costs arising from this contingency. This estimation was considered by an independent expert and based on assumptions that required the use of judgements regarding the nature of the customers filing the claims, the estimated number of claims to be received, the potential outcome of the claims, the related court costs and, as appropriate, late payment interest. As of 31 December 2015, the Group had received 76,546 civil lawsuits (individual and collective), of which 69,041 remain in force, and 27,448 out-of-court claims. As of 31 December 2015, a total of 24,029 rulings had been issued, of which only three were appealed, affecting institutional investors (two individuals and one company). Subsequently, on 10 February 2016, another three judgements were handed down which institutional investors will appeal, all three of which involved companies. Finally, on 27 January 2016, Supreme Court Civil Chamber 1 held a plenary session to review the appeals for judicial review and breach of procedural law against the rulings issued by the Valencia and Oviedo regional courts over the invalidation of the 2011 IPO arising from claims filed by individual investors in the retail tranche. On 2 February 2016, the Bank was notified of two rulings issued by the Civil Chamber of the Supreme Court over these appeals for judicial review, rejecting the arguments put forward in them. The Chamber rejected that the outstanding criminal case with the National Court could block individual actions in civil courts, ruling that the plaintiffs should not have to bear excessive delays due to the probable complexity and duration of the criminal proceeding. The Court also ruled that neither of the two rulings were in breach of procedural law in assessing Bankia's financial situation or determining the relevant facts. In any event, the Court held that the causal link between the material inaccuracies in the IPO prospectus and the errors affecting the plaintiffs who, as individual investors in the retail tranche, unlike what may have occurred with other more qualified investors, lack other means of obtaining information on the financial data of a company whose shares are being listed which is crucial for the investment decision, was sufficiently reasoned in the rulings. After being notified of the rulings, the Bank began to assess their impact on its trial strategy for the civil proceedings in which it is involved brought by individual investors in the retail tranche. New information regarding trends in the number and outcome of claims received prompted the Group to reassess the estimations made at the end of 2014, resulting in an adjustment to the amount of provisions set aside as a result of: - The increase in the number and type of claims arising in the second half of 2015, in addition to certain legal reforms implemented during the year strictly involving procedural law and modifications to court fees, as a result of which the updated estimation of the contingency arising from the costs related to the civil proceedings and claims stands at EUR 1,840 million. 124 - At the date of preparation of the 2014 financial statements, based on the information available at that time, it was estimated that, as a result of court decisions, it was probable that the Group would have to compensate customers. Accordingly, for accounting purposes, this was considered to be a contingent liability that should be covered by a provision with a charge to profit and loss. However, in 2015, most of the convictions issued were based on the invalidity of the contracts arranged, giving grounds to invalidate the transactions. As a consequence, these rulings invalidated the contracts and, therefore, the reimbursement of reciprocal benefits from the same (ownership and price). This implies the invalidity of the legal businesses and arrangements and, therefore, they no longer had any legal implications, with retrospective effect to the date of signing. - On 26 February 2015, the FROB's Governing Committee adopted a decision regarding the formalisation of an agreement on the aforementioned contingencies, granting BFA's Board of Directors the power to enter into an agreement with Bankia to apportion these contingencies. Based on this decision and in accordance with the terms and criteria set out in the decision, on 27 February 2015, BFA and Bankia entered into an agreement whereby Bankia assumed a first-loss tranche of 40% of the estimated cost and BFA the remaining 60% of a maximum amount of EUR 780 million. Subsequently, as a result of the re-estimation of the amount of the contingency, on 22 December 2015, the FROB's Governing Committee granted BFA's Board of Directors the power to amend, via an addendum, the aforementioned agreement, whereby the contingency could amount to a maximum of EUR 1,840 million. The other limits set out in the agreement of 27 February 2015, including the assumption by Bankia of a firsttranche loss of 40% of the estimated cost, were unchanged. The new estimate, of EUR 1,840 million, includes EUR 1,040 million related to the cost of reimbursing shares pursuant to the enforcement of rulings and EUR 800 million to cover the related court costs and, as appropriate, any late-payment interest. Pursuant to the agreement and addendum signed between BFA and Bankia, EUR 416 million and EUR 320 million, respectively, correspond to Bankia for each of the items indicated above (for a total of EUR 736 million). As a result, the necessary adjustments were made, resulting in: - - A net charge to “Provisions” in the 2015 consolidated income statement amounting to EUR 184 million, which is added to the provision set aside in 2014 for the amount attributable to Bankia of court costs and late-payment interest; the recognition of a provision with a charge to "Reserves" for EUR 240 million for the amount attributable to Bankia of the cost arising from the reimbursement of shares; as most of the court rulings are against Bankia, the recognition of a financial asset in the amount of EUR 1,104 million related to the amounts recoverable from BFA as it assumes 60% of the estimated contingencies under the aforementioned agreement and addendum. The estimates made and assumptions used for both 2014 and 2015 were reviewed by an independent expert. Nonetheless, these assumptions will be reviewed, updated and validated regularly. The key assumptions and, therefore, those whose changes could have the greatest impact on the amount of this provision are the number of claims to be received, and expectations regarding the outcome and the profile of the claimants, given the inherent uncertainty. The effects of these changes would be recognised in accordance with the criteria described in Note 1.4, unless expressly indicated otherwise. In 2015, the Group used EUR 65 million of the provision set aside to meets the costs of claims settled and paid, as well as all costs related to this contingency. 125 Other provisions The detail of "Provisions - Other provisions" in the accompanying consolidated balance sheets at 31 December 2015 and 2014, is as follows: (Thousands of euros) ITEM Provision for restructuring costs (*) Others (**) Total 31/12/2015 30,832 205,252 31/12/2014 56,288 351,321 236,084 407,609 (*) Includes the provisions estimated to carry out the measures included in the Restructuring Plan described in Note 1.2. (**) Includes mainly estimated coverage for losses related to real estate assets and investees. The main movements in 2015 were as follows: - Cancellation and use of provisions for approximately EUR 64 million for guarantees issued by the Group to third parties related to real estate investees. - Use of a net EUR 25 million of provisions for costs of the Restructuring Plan concerning staff reduction and office closures (see Notes 1.2 and 2.13.2.3). - Use of EUR 82 million of provisions for real estate investees and assets. (23) Other liabilities The detail of this heading in the consolidated balance sheet at 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM Transactions in transit Other items (1) Total 31/12/2015 59,542 771,487 831,029 31/12/2014 13,552 917,000 930,552 (1) Includes, inter alia, accruals associated with operating expenses. (24) Non-controlling interests The detail, by consolidated company, of “Non-controlling interests” in the accompanying consolidated balance sheet is as follows: (Thousands of euros) COMPANY 31/12/2015 31/12/2014 Arrendadora Aeronáutica A.I.E. Pagumar A.I.E. Corporación Financiera Habana, S.A. 25,712 8,560 11,228 24,425 8,560 8,167 Others 20,945 (54,574) Balances at the end of the year 66,445 (13,422) 126 The detail, by company, of "Profit/(loss) attributable to non-controlling interests" in the accompanying consolidated income statement of the Group for 2015 and 2014 is as follows: (Thousands of euros) COMPANY Adamar Sectors, S.L. Aliancia Zero, S.L. Alianza Inversiones en Inmuebles Dos, S.L. Alquiler Jóvenes Viviendas Colmenar Viejo, S.L. Arrendadora Aeronáutica, A.I.E. Arrendadora Equipamientos Ferroviarios, S.A. Bancaja-BVA VPO 1 FTA Bancofar, S.A. Cavaltour, Agencias de Viajes, S.A. Corporación Financiera Habana, S.A. Emeral Place LLC Espai Comercial Vila-Real, S.L. Garanair, S.L. Geoportugal - Imobiliaria, LDA. IB Investments GmbH Iniciativas Gestiomat, S.L. Jardi Residencial La Garriga, S.L. Macla 2005, S.L. Pagumar, A.I.E. Parque Biológico de Madrid, S.A. Plurimed, S.A. Viajes Caja Avila, S.A. Balances at the end of the year 31/12/2015 (960) 14,276 (186) 1,022 89 1,739 (221) (19) 43 18 (52) 4,963 (146) 50 (7) 20,609 31/12/2014 (136) 19,673 2,515 (517) 722 68 (806) 611 (121) 1,656 1,190 (1,015) 23 (108) (7) 727 (143) (179) (1) (129) 117 28 24,168 The detail, by company, of the changes in the balance of "Non-controlling interests" in the consolidated balance sheet for the years ended 31 December 2015 and 2014 is as follows: 31 December 2015 (Thousands of euros) COMPANY Adamar Sectors, S.L. Aliancia Zero, S.L. Alquiler para Jóvenes Viviendas Colmenar Viejo, S.L. Arrendadora Aeronaútica, AIE Arrendadora Equipamientos Ferroviarios, S.A. Bancofar, S.A. Cavaltour, Agencia de Viajes, S.A. Corporación Financiera Habana, S.A. Iniciativas Gestiomat, S.L. Jardi Residencial La Garriga, S.L. Pagumar, A.I.E. Parque Biológico de Madrid, S.A. Plurimed, S.A. Viajes Caja Ávila, S.A. Other companies Balances at the end of the year 31/12/2014 (1,359) (29,758) (517) 24,425 1,643 611 647 8,167 (3,302) (4,816) 8,560 (129) 1,939 92 (19,625) (13,422) Dividends paid to non-controlling shareholders - Capital increase and other 399 44,034 517 1,287 89 (611) (647) 3,065 3,250 9,779 129 (1,889) (92) 20,557 79,867 31/12/2015 (960) 14,276 25,712 1,732 11,232 (52) 4,963 8,560 50 932 66,445 127 31 December 2014 (Thousands of euros) 31/12/2013 (1,223) (70,703) COMPANY Adamar Sectors, S.L. Aliancia Zero, S.L. Dividends paid to noncontrolling shareholders Capital increase and other - (136) 40,945 31/12/2014 (1,359) (29,758) Alquiler para Jóvenes Viviendas Colmenar Viejo, S.L. Arrendadora Aeronaútica, AIE 197 23,703 - (714) 722 (517) 24,425 Arrendadora Equipamientos Ferroviarios, S.A. Bancofar, S.A. Cavaltour, Agencia de Viajes, S.A. Cobimansa Promociones Inmobiliarias, S.L. Corporación Financiera Habana, S.A. Iniciativas Gestiomat, S.L. La Caja Tours, S.A. Jardi Residencial La Garriga, S.L. Pagumar, A.I.E. Parque Biológico de Madrid, S.A. 1,575 35,375 767 (1,019) 5,185 (4,030) (296) (4,673) 8,562 (223) - 68 (34,764) (120) 1,019 2,982 728 296 (143) (2) 94 1,643 611 647 8,167 (3,302) (4,816) 8,560 (129) 1,823 (839) (3) (33,842) - 116 839 95 14,217 1,939 92 (19,625) Plurimed, S.A. Reales Atarazanas, S.L. Viajes Caja Ávila, S.A. Other companies. Balances at the end of the year (39,664) - 26,242 (13,422) Following is a detail of the non-Group or related companies with ownership interests of 10% or more in Group companies at 31 December 2015 and 2014: Ownership interest Group company Investment holder Aliancia Inversión en Inmuebles Dos, S.L. Viviendas Caja Círculo, S.A.U. - 18.69 Aliancia Zero, S.L. Banco CAM, S.A.U. - 14.63 Arrendadora Aeronáutica, A.I.E. Instituto de Crédito Oficial 17.21 17.21 Arrendadora de Equipamientos Ferroviarios, S.A. Inversiones en Concesiones Ferroviarias, S,A. 15.00 15.00 Cavaltour, Agencia de Viajes, S.A. Viajes Iberia, S.A. - 50.00 Corporación Financiera Habana, S.A. Banco Popular de Ahorro de Cuba, S.A 40.00 40.00 Garanair, S.L. El Corte Inglés, S.A. 13.00 13.00 Gestora de Suelo de Levante, S.L. Gestión y Transformación del Suelo, S.L. - 33.33 Iniciativas Gestiomat, S.L. Fornas Ibiza, S.L. - 15.04 Jardi Residencial La Garriga, S.L. Nyesa Servicios Generales,S.L. Caja España de Inversiones, Salamanca y Soria, CAMP Iniciativas Turísticas de Cajas, S.A. - 49.00 14.55 14.55 - 30.00 Pagumar, AIE Viajes Caja de Ávila, S.A. 31/12/2015 31/12/2014 128 (25) Valuation adjustments Available-for-sale financial assets This item in the accompanying consolidated balance sheet includes the net amount of the changes in fair value of available-for-sale financial assets which must be recognised in the Group's equity. These changes are recognised in the consolidated income statement when the assets which gave rise to them are sold or become impaired. The following table provides details of the gains and losses by financial instrument at 31 December 2015 and 2014: 31 December 2015 (Thousands of euros) Gains Losses Amounts Net Of Tax Effect Gains 914,775 (54,799) Quoted debt securities 640,342 (38,359) - (31) - (22) Total 914,775 (54,830) Total 640,342 (38,381) Total Gains (Gross) 859,945 Total Gains (Net) 601,961 Total Gross Quoted debt securities Unquoted debt securities Unquoted debt securities Losses 31 December 2014 (Thousands of euros) Total Gross Quoted debt securities Unquoted debt securities Gains 1,578,916 Losses Amounts Net Of Tax Effect (28,599) 256 - Total 1,579,172 (28,599) Total Gains (Gross) 1,550,573 Quoted debt securities Gains Losses 1,105,241 (20,019) 179 - Total 1,105,420 (20,019) Total Gains (Net) 1,085,401 Unquoted debt securities Cash flow hedges This item in the accompanying consolidated balance sheet includes the effective portion of the net gain or loss on financial derivatives designated as hedging instruments in cash flow hedges. Hedges of net investments in foreign operations This item in the accompanying consolidated balance sheet includes the effective portion of the net gain or loss on hedging instruments in hedges of net investments in foreign operations (see Note 2.3). Exchange differences This item in the accompanying consolidated balance sheet includes the amount of the exchange differences arising on monetary items whose fair value is adjusted against equity and of the differences arising on the translation to euros of the balances in the functional currencies of the consolidated entities accounted for using the equity method whose functional currency is not the euro. 129 The detail of this heading in the consolidated balance sheet at 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM 31/12/2015 31/12/2014 Bankia Inversiones Financieras, S.A. - 826 Corporación Financiera Habana, S.A. - 1,612 (11) (9) 22 10 Habitat Usa Corporación - 2,413 Emeral Place LLC - (1,434) Other exchange differences - (8) 11 3,410 Beimad Investment Services Co, Ltd Caymadrid Internacional, Ltd Total Entities accounted for using the equity method This caption in the accompanying consolidated balance sheet includes the carrying amount of valuation adjustments, of any type, recognised under equity in the consolidated financial statements of associates and jointly-controlled entities accounted for using the equity method. The detail of this heading in the consolidated balance sheet at 31 December 2015 and 2014 is as follows: (Thousands of euros) COMPANY 31/12/2015 31/12/2014 Aseguradora Valenciana, S.A., de Seguros y Reaseguros 26,893 23,423 Bankia Mapfre Vida, S.A., de Seguros y Reaseguros 30,997 26,905 50 9,321 57,940 59,649 Laietana Vida, Cia. Seguros de la Caja de Ahorros Laietana, S.A. Total Other valuation adjustments This item on the consolidated balance sheet shows the cumulative amount of valuation adjustments recognised in equity. The consolidated statement of recognised income and expense for 2015 and 2014 show the changes in this heading in the consolidated balance sheet for this year. (26) Equity - Share capital and share premium, treasury share transactions, reserves and other information (26.1) Capital and share premium At 31 December 2014, the Bank’s share capital amounted to EUR 11,517,329 thousand, represented by 11,517,328,544 fully subscribed and paid up registered shares with a par value of EUR 1 each of the same class and series. At the General Meeting of Shareholders held on 22 April 2015, the following resolutions regarding the Bank's share capital were adopted: The setoff of losses against both the share premium in the amount of EUR 4,054,700 thousand, and the legal reserve, amounting to EUR 82,683 thousand, and subsequent reduction of capital by EUR 839,655 thousand by decreasing the par value of the Company's shares from EUR 1 to EUR 0.92709636738224 per share, to set off losses based on the balance sheet closed at 31 December 2014, Reduction of share capital in an amount of EUR 921,386 thousand euros to increase the legal reserve by reduction of the par value of the shares by EUR 0.8 to EUR 0.847096367382224 per share based on the balance sheet closed at 31 December 2014, and Finally, reduction of capital in an amount of EUR 542,424 thousand to increase voluntary reserves by reduction of the par value of the shares to EUR 0.8 per share based on the balance sheet closed at 31 December 2014. 130 At 31 December 2015, the Bank’s share capital amounted to EUR 9,213,863 thousand, represented by 11,517,328,544 fully subscribed and paid up registered shares with a par value of EUR 0.8 each of the same class and series. In 2015 and 2014, no transaction costs were recognised for the issuance or acquisition of own equity instruments. Bankia, S.A.'s main shareholders at 31 December 2015 and 2014 were as follows: Number of shares 31/12/2015 31/12/2014 Shareholder BFA 7,398,001,729 7,164,465,464 % Ownership interest 31/12/2015 31/12/2014 64.234% 62.206% As explained in Note 1.2, on 27 June 2012, the FROB became the sole shareholder of BFA (the parent company of the BFA Group, of which Bankia forms part). (26.2) Transactions with treasury shares In the years ended 31 December 2015 and 2014, changes to "Equity - Less: Treasury shares" on the balance sheet, showing the amount of Bankia's equity instruments held by the Bank, were as follows: ITEM 31/12/2015 Amount No. Shares (thousand s of euros) 31/12/2014 Amount No. Shares (thousands of euros) Acount balance at the beginning of the year + Purchases during the year 47,778,744 84,154,937 67,625 96,611 12,305,066 90,764,082 11,758 129,521 (92,066,335) (117,763) (55,290,404) (73,654) 39,867,346 46,473 47,778,744 67,625 (9,736) - 7,265 - Sales and other changes Acount balance at the end of the year Net incoms on transactions with treasury shares (reserves) In accordance with prevailing regulations, treasury share transactions are recognised directly in equity; no gain or loss may be recognised in respect of such transactions in the consolidated income statement. Certain disclosures required by applicable regulations in connection with transactions involving treasury shares of Bankia, S.A. by the Group in 2015 and 2014 follow: Acquisitions of treasury shares - Number of treasury shares acquired in 2015: 84,154,937 (90,764,082 shares at 31 December 2014). - Par value of treasury shares acquired in 2015: EUR 26,611 thousand of EUR 1 par value and EUR 46,035 thousand of EUR 0.8 par value (EUR 90,764 thousand of EUR 1 par value at 31 December 2014). - Average price of treasury shares acquired in 2015: EUR 1,148 (2013: EUR 1,427 at 31 December 2014). - Total amount charged to equity in 2015: EUR 96,611 thousand (EUR 129,521 thousand at 31 December 2014). Disposals of treasury shares - Number of treasury shares sold in 2015: 92,066,335 (55,290,404 shares at 31 December 2014). - Par value of treasury shares sold in 2015: EUR 21,584 thousand of EUR 1 par value, EUR 56,386 of EUR 0.8 par value (EUR 55,285 thousand at 31 December 2014). - Average selling price of treasury shares sold in 2015: EUR 1,279 (1,332 euros on 31 December 2014). 131 - Amount charged to equity for sales in 2015: EUR 117,763 thousand (EUR 73,654 thousand at 31 December 2014). - Gain/(loss) recognised with a (debit)/credit to reserves for sales in 2015: EUR (9,736) thousand (EUR 7,265 thousand at 31 December 2014). Treasury shares held at 31 December 2015 and 2014: - Number of treasury shares held: 39,867,346 (47,778,744 shares at 31 December 2014). - Par value of treasury shares held: EUR 31,894 thousand of EUR 0.8 par value (EUR 47,779 thousand of EUR 1 par value at 31 December 2014). - Average acquisition price of treasury shares held: EUR 1,166 (EUR 1,415 at 31 December 2014). - Amount charged to equity for acquisition of treasury shares: EUR 46,473 thousand (EUR 67,625 thousand at 31 December 2014). (26.3) Reserves The Group’s consolidated statement of changes in total equity for the year ended 31 December 2015 and 2014 includes shows the changes to consolidated equity for this item in the year. (26.3.1) Restricted reserves The information on the Group’s restricted reserves is disclosed below: Legal reserve Pursuant to the Consolidated Text of the Spanish Corporate Enterprises Act, companies must earmark an amount at least 10% of profit for the legal reserve until such reserve represents 20% of the capital. The legal reserve may be used to increase capital to the extent that it exceeds 10% of the increased capital figure. Other than for this purpose, the legal reserve may be used to set off losses if no other sufficient reserves are available for such purpose. The amount of this reserve recognised under "Equity - Reserves" on the consolidated balance sheet at 31 December 2015 was EUR 921,386 thousand (EUR 5,326 thousand at 31 December 2014), less than the 20% mentioned in the preceding paragraph. (26.3.2) Breakdown of reserves by entity The detail, by fully or proportionately consolidated entities and those accounted for using the equity method, of “Reserves” in the consolidated balance sheet at 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM Acinelav Inversiones 2006, S.L. Aseguradora Valenciana, S.A. de Seguros y Reaseguros Bankia Habitat, S.L.U. Bankia Inversiones Financieras, S.A.U. CM Florida Holdings, Inc / City National Banchares INC Corporación Industrial Bankia, S.A.U. Deproinmed, Urbanika, Proyectos Urbanos, S.L. Global Vía Infraestructuras, S.A. Inmovemu, S.L.U. Bankia Mapfre Vida, S.A., de Seguros y Reaseguros Pinar Habitat S.L. Promociones y Propiedades Espacio-Habitat, S.L. Proyectos y Desarrollos Hispanoamericanos, S.A. de C.V. Realia Business, S.A. Torre Norte Castellana, S.A. 31/12/2015 (16,273) 31/12/2014 (16,273) 18,478 (58,642) (2,077,816) (1,650,234) 372,829 240,244 - 13,150 (432,267) (343,801) - (5,833) (292,512) (292,512) - (43,115) (14,479) (13,672) - (27,597) - (46,723) 12,968 12,968 - (131,077) (486,171) (485,173) 132 (26.4) Other disclosures (26.4.1) Investments in listed companies Other than Bankia, S.A., no other Group subsidiary was listed on an active market at 31 December 2015. (26.4.2) Other resolutions adopted at the Annual General Meeting regarding the issuance of shares and other securities At the Annual General Meeting held on 22 April 2015, resolutions were adopted to delegate the Board of Directors of the Bank the following powers: - Capital increases: Delegation of powers to increase share capital by up to a maximum of 50% of subscribed share capital on one or more occasions, by way of cash contributions with the authority, if applicable, to resolve disapplication of preferential subscription rights at any time within maximum of 20% of share capital resulting from the resolutions adopted at the beginning of this Note. - The authority to issue, within a maximum term of five years, securities convertible into and/or exchangeable for shares of the Company, as well as warrants or other similar securities that may directly or indirectly entitle the holder to subscribe for or acquire shares of the Company, for an aggregate amount of up to one billion five hundred million euros (EUR 1,500,000,000); as well as the authority to increase the share capital in the requisite amount, and the authority, if applicable, to disapply pre-emptive rights up to a maximum of 20% of share capital resulting from the resolutions adopted at the beginning of this Note. - The power to issue debentures, bonds and other straight fixed income securities (including, inter alia, mortgage notes and commercial notes, not convertible, up to a maximum of thirty billion (30,000,000,000) euros and commercial notes up to a maximum of fifteen billion (15,000,000,000) euros, within the limits and in compliance with the requirements established in the Capital Enterprises Act, for a maximum term of 5 years after adoption of this resolution. - Authorisation for the derivative acquisition of own shares in accordance with the limits and requirements established in the Corporations Act, expressing authorising it, if applicable, to reduce share capital on one or more occasions in order to proceed with the redemption of own shares acquired. Delegation of authority to the Board for implementation of this resolution. (27) Fair value (27.1) Fair value of financial instruments The fair value of a financial asset or liability on a specific date is the amount at which it could be delivered or settled, respectively, on that date between knowledgeable, willing parties acting freely and prudently in an arm’s length transaction. The Group generally uses the following methods to estimate the fair value of financial instruments: - When the market publishes closing prices, these prices are used to determine the fair value. - When the market publishes both bid and asking prices for the same instrument, the market price for a purchased asset or a liability to be issued is the bid price and that for an asset to be purchased or an issued liability is the asking price. If there is significant market-making activity or it can be demonstrated that the positions can be closed – settled or hedged – at the average price, the average price is used. - If there is no market price for a given financial instrument or for scantly active markets, its fair value is estimated on the basis of the price established in recent transactions involving similar instruments and, in the absence thereof, of valuation techniques sufficiently used by the international financial community, taking into account the specific features of the instrument to be measured and, particularly, the various types of risk associated with the instrument. - The valuation techniques used to estimate the fair value of a financial instrument meet the following requirements: The techniques used are based on the most consistent and appropriate economic and financial methods, which have been demonstrated to provide the most realistic estimate of the financial instrument's price. 133 They are those which are customarily used by market participants to measure this type of financial instrument, such as discounting of cash flows, condition-based or non-arbitrage option pricing models, etc. They maximise the use of available information, in relation to both observable data and recent transactions of similar characteristics, and limit the use of non-observable data and estimates as far as possible. They are sufficiently and amply documented, including the reasons why they were chosen in preference to other possible alternatives. They are applied consistently over time so long as the reasons for choosing them do not change. The validity of the models is examined periodically using recent transactions and current market data. They take into account the following factors: the time value of money, credit risk, exchange rates, commodity prices, equity prices, volatility, liquidity, prepayment risk and servicing costs. - For financial instruments with no market or with a scantly active market, on initial recognition, the fair value is obtained either on the basis of the most recent transaction price, unless another value can be demonstrated through comparison with other recent market transactions in the same instrument, or by using a valuation technique in which all the variables are taken solely from observable market data. - The fair value of derivatives is determined as follows: Financial derivatives included in the held-for-trading portfolios which are traded in organised, transparent and deep markets: the fair value is deemed to be their daily quoted price and if, for exceptional reasons, the quoted price at a given date cannot be determined, these financial derivatives are measured using methods similar to those used to measure OTC derivatives. OTC derivatives or derivatives traded in scantly deep or transparent organised markets: the fair value is taken to be the sum of the future cash flows arising from the instrument, discounted to present value at the date of measurement (“present value” or “theoretical close”) using valuation techniques accepted by the financial markets: “net present value” (NPV), option pricing models, etc. Derivatives not supported by a CSA (market standard) collateral agreement: an own or third party credit risk adjustment (CVA and DVA) differentiated based on the internal rating of the counterparty (see Note 3.1): o counterparties rated CCC or higher: all components are taken directly from the market (risk factors that affect the value of the derivative) or indirectly from the inputs that reflect credit risk through quoted prices in markets that are closest to that of the counterparty and of Bankia. o counterparties classified as "doubtful": internal expert criteria regarding recovery of the debt are used as there are no market indices to assess their credit risk due to the absence of a secondary market with prices and reasonable liquidity. At 31 December 2015 and during the year, credit risk of financial liabilities measured at fair value through profit or loss was not material. 134 Determination of fair value of financial instruments The following table compares the amounts at which the Group's financial assets and financial liabilities are recognised in the accompanying consolidated balance sheet and their related fair value: (Thousands of euros) 2015 BALANCE SHEET TOTAL ITEM 2014 FAIR VALUE BALANCE SHEET TOTAL FAIR VALUE ASSETS Cash and balances with central banks Financial assets held for trading Available-for-sale financial assets Loans and receivables Held-to-maturity investment Non-current assets held for sale – Other equity instruments Hedging derivatives 2,978,920 2,978,920 2,926,782 2,926,782 12,202,084 12,202,084 18,605,873 18,605,873 31,088,891 31,088,891 34,771,723 34,771,723 117,775,812 128,036,574 125,227,223 136,670,590 23,700,899 24,177,040 26,661,330 27,415,975 35,006 35,006 59,611 59,611 4,073,473 4,073,473 5,538,715 5,538,715 12,407,705 12,407,705 18,123,820 18,123,820 176,276,080 177,002,775 193,081,682 195,844,434 977,688 977,688 2,489,930 2,489,930 LIABILITIES Financial liabilities held for trading Financial liabilities at amortised cost Hedging derivatives For financial instruments whose carrying amount differs from their theoretical fair value, this latter value was calculated as follows: - The fair value of “Cash and balances with central banks” is measured at carrying amount, as the balances are short term. - The fair value of “Held-to-maturity investments" is considered to be the quoted value of the investments in active markets, with the sole exception of SAREB bonds (see Note 1.15), whose fair value estimate was considered Level 2, which did not differ significantly from their carrying amount (the fair value was determined using comparable based on Spanish government debt with similar features). - The fair value of “Loans and receivables” and “Financial liabilities at amortised cost” is estimated using the discounted cash flow method based on market rates at the end of each year excluding the issuer's credit risk. The measurement is classified as Level 3 in the measurement hierarchy of approaches described below for financial instruments whose carrying amount coincides with their fair value. Financial instruments whose carrying amount coincides with their fair value were measured as follows: - Level 1: Financial instruments whose fair value was determined by reference to their quoted price in active markets, without making any change to these prices. - Level 2: Financial instruments whose fair value was estimated by reference to quoted prices on organised markets for similar instruments or using other valuation techniques in which all the significant inputs are based on directly or indirectly observable market data. - Level 3: Instruments whose fair value was estimated by using valuation techniques in which one or another significant input is not based on observable market data. An input is deemed to be significant when it is important for determining the fair value as a whole. 135 The following table presents the main financial instruments measured at fair value in the accompanying consolidated balance sheet, by measurement method used to estimate fair value: (Thousands of euros) 2015 Level 2 Level 1 ITEM Level 3 2014 Level 2 Level 1 Level 3 ASSETS Financial assets held for trading Debt securities Equity instruments Trading derivatives Available-for-sale financial assets Debt securities 129,024 53,705 11,942,081 - 130,979 - 162,550 80,906 18,356,842 2,913 86,481 - 72,486 - - 73,796 - - 2,833 11,942,081 130,979 7,848 18,353,929 86,481 29,363,375 1,725,516 - 28,030,175 6,741,545 3 29,363,375 1,725,516 - 28,030,175 6,741,545 3 92 - 34,914 3,782 - 55,829 - 4,073,473 - - 5,538,715 - 13,567 12,389,898 4,240 61,650 18,052,129 10,041 36 12,389,898 4,240 4,057 18,052,129 10,041 13,531 - - 57,593 - - - 977,688 - - 2,489,083 847 Non-current assets held for sale - Other equity instruments. Hedging derivatives LIABILITIES Financial liabilities held for trading Trading derivatives Short positions Hedging derivatives Below are the amounts recognised in the consolidated income statement for 2015 and 2014 due to changes in the fair value of the Group's financial instruments. The changes relate to unrealised gains and losses, with a disinction made between financial instruments whose fair value is estimated using valuation techniques whose variables are obtained from observable market inputs (Level 2) and those for which one or more significant variables are not based on observable market inputs (Level 3). Also shown are the cumulative unrealised changes in value at 31 December 2015 and 2014: At 31 December 2015 (Thousands of euros) ASSETS Financial assets Trading derivatives UNREALISED GAINS AND LOSSES RECOGNISED IN THE CONSOLIDATED INCOME STATEMENT Level 2 (Thousands of euros) LIABILITIES Financial liabilities held for trading Trading derivatives Hedging derivates TOTAL LIABILITIES Level 2 Level 3 Total (32,883) (4,161,691) 16,043,036 105,719 16,148,755 (4,128,808) (32,883) (4,161,691) 16,043,036 105,719 16,148,755 - - - 77,229 - 77,229 - - - 77,229 - 77,229 (1,033,176) - (1,033,176) 4,030,233 - 4,030,233 (5,161,984) (32,883) (5,194,867) 20,150,498 105,719 20,256,217 Debt securities TOTAL ASSETS Total (4,128,808) Available-for-sale financial assets Hedging derivatives Level 3 CUMULATIVE CHANGES IN FAIR VALUE RECOGNISED IN THE CONSOLIDATED BALANCE SHEET UNREALISED GAINS AND LOSSES RECOGNISED IN THE CONSOLIDATED INCOME STATEMENT Level 2 CUMULATIVE CHANGES IN FAIR VALUE RECOGNISED IN THE CONSOLIDATED BALANCE SHEET Level 3 Total Level 2 Level 3 Total 4,850,545 4,444 4,854,989 15,927,218 (9,003) 15,918,215 4,850,545 4,444 4,854,989 15,927,218 (9,003) 15,918,215 323,552 - 323,552 1,215,406 - 1,215,406 5,174,097 4,444 5,178,541 17,142,624 (9,003) 17,133,621 136 At 31 December 2014 (Thousands of euros) ASSETS Financial assets held for trading Loans and advances to customers Trading derivatives UNREALISED GAINS AND LOSSES RECOGNISED IN THE CONSOLIDATED INCOME STATEMENT Level 2 (Thousands of euros) LIABILITIES Financial liabilities held for trading Trading derivatives Hedging derivates TOTAL LIABILITIES Level 2 Level 3 Total (3,864) 2,194,366 19,956,278 64,896 20,021,174 (86) - (86) (86) - (86) 2,198,316 (3,864) 2,194,452 19,956,364 64,896 20,021,260 - - - 221,250 1 221,251 - - - 221,250 1 221,251 1,329,060 - 1,329,060 5,108,865 - 5,108,865 3,527,290 (3,864) 3,523,426 25,286,393 64,897 25,351,290 Debt securities TOTAL ASSETS Total 2,198,230 Available-for-sale financial assets Hedging derivates Level 3 CUMULATIVE CHANGES IN FAIR VALUE RECOGNISED IN THE CONSOLIDATED BALANCE SHEET UNREALISED GAINS AND LOSSES RECOGNISED IN THE CONSOLIDATED INCOME STATEMENT Level 2 Level 3 Total UNREALISED GAINS AND LOSSES RECOGNISED IN THE CONSOLIDATED INCOME STATEMENT Level 2 Level 3 Total (2,015,629) (1,611) (2,017,240) 19,961,591 (5,745) 19,955,846 (2,015,629) (1,611) (2,017,240) 19,961,591 (5,745) 19,955,846 (809,757) (1,524) (811,281) 2,145,444 (517) 2,144,927 (2,825,386) (3,135) (2,828,521) 22,107,035 (6,262) 22,100,773 137 The following table presents the main methods, assumptions and inputs used to measure the fair value of Level 2 and 3 financial instruments and the related balances at 31 December 2015: (Millions of euros) Level 2 financial instruments Debt securities Equity instruments Valuation techniques Main assumptions Present value method (discounted cash flows or DCF) Calculation of the present value of financial instruments as the present value of the future cash flows (discounted at market interest rates), bearing in mind: Estimation of prepayment rates, issuer credit risk and current market interest rates. Inclusion of stochastic volatilities in LMM allows complete modelling of the volatility area. Present value method Calculation of the present value of future cash flows. Considering Issuer credit spreads Prepayment Rates Yield Curves Risk Neutrality, non-arbitrage Interest rate derivatives: Black 76 and Libor Market Model Inputs For inflation derivatives: analytical formula For credit derivatives: analytical formula Yield Curves Credit spreads Correlation Yield Curves Credit spreads For equity, inflation, currency or commodity derivatives: Forward For measurement of widely traded structure of the instruments, e.g. caps, floors, underlying European swaptions, etc. Option Volatily Observable correlations among underlyings Derivatives For equity, currency or commodity derivatives: Black Scholes. For measurement of widely traded instruments, e.g. call, put, straddle, etc. Absence of correlation interest rates and inflation. between For interest rate derivatives: Term structure of interest rates. Volatility of the underlying Fair Value Debt securities: 1,726 Equity instruments: (*) Trading Derivatives: Assets:11,942 Liabilities:12,390 Hedging Derivatives: Assets: 4,073 Risk neutrality, absence of arbitrage For credit derivatives: opportunities Quoted Credit Default Swaps (CDS) prices Calculation of probability of default Historical CDS (PD) levels to ensure compliance with volatility the risk neutrality and non-arbitrage assumptions Liabilities: 978 (*)There were no outstanding transactions at 31 December 2015 138 (Millions of euros) Level 3 financial instruments Valuation techniques Main assumptions value Calculation of the present value of financial instruments as the present value of the future cash flows (discounted at market interest rates), bearing in mind: Estimation of prepayment rates, issuer credit risk and current market interest rates. To measure asset backed securities The Gaussian (ABS), future prepayments are Copula Model calculated based on conditional prepayment rates provided by the issuers. The "time-to-default" model is used to measure the probability of default. One of the main variables used is the correlation of defaults extrapolated from several index tranches (ITRAXX and CDX) with the underlying portfolio of our CDOs. Libor Market Inclusion of stochastic volatilities in LMM allows complete modelling of the model. volatility area. Present method. Debt securities Inputs Fair Value Prepayment rates Credit spread Debt securities: (*) Default correlation Interest correlation rate Credit spread; Equity instruments Present method value Net asset value (NAV) for hedge funds and for equity instruments listed in thin or less active markets Both methods are based on modelling of future interest rate performance, replicating the yield curve and volatility surface. For interest rate The HW model is used provided the options: the Libor volatility smile does not affect the value Market, Hull and of the derivative. The inclusion of White model stochastic volatilities in LMM allows complete modelling of the volatility area, making the LMM model the most widely used to measure exotic derivatives. Derivatives For equity and The options are measured using currency options: generally accepted valuation models Dupire, Heston, and include implied volatility observed Black. Inflation options The Jarrow and Yildrim model is used for modelling inflation and nominal rates. This model is based on the analogy between the inflation index and foreign exchange rates. The Gaussian Copula measurement Credit baskets: method, which is widely accepted in Gaussian Copula financial markets for its simplicity. NAV provided by Equity the fund manager instruments: 35 or the issuer of the securities Correlation Term structure of volatilities based on the underlying Correlation Term structure of volatilities Dividends Trading Derivatives: Assets: 131 Liabilities: 4 Correlation Inflation curve Nominal rates Correlation between defaults Historical CDS volatility (*)There were no outstanding transactions at 31 December 2015 Any reasonably possible changes in one or more variable or other assumptions would not result in a significant change in the fair value of Level 3 financial instruments relative to the total portfolio of financial instruments. 139 The Group has a formal policy that sets out the procedure for assigning fair value levels and potential changes therein. According to this procedure, a Level is assigned to financial instruments measured at fair value, determined based on the quality and availability of the various inputs, models, market information etc. at the date of purchase of the position. These parameters are subsequently reviewed periodically in accordance with their trends. This procedure is carried out by analysing the information available to the Group to set the valuation price, studying the necessary inputs, the sources and quality of the information, or the need to use more complex models. Transfers of financial instruments not classified as non-current assets held for sale between fair value hierarchy levels in 2015 and 2014 were as follows: At 31 December 2015 (Thousands of euros) Transfers between levels FROM: TO: Level 1 Level 2 Level 2 Level 3 Level 3 TO: Level 1 Level 2 Level 3 Assets Financial assets held for trading - Derivatives Available-for-sale financial assets 6,868 - - 85,172 - 5,088 - 118,170 - - - - - - 1,073 - 210 Level 3 Level 1 Liabilities Financial liabilities held for trading - Derivatives At 31 December 2014 (Thousands of euros) Transfers between levels FROM: TO: Level 1 Level 2 Level 2 Level 3 Level 3 Level 1 Level 2 Assets Financial assets held for trading - Derivatives - - - 86,481 - - 1,452,750 48,757 522,007 - 66,964 62,775 Financial liabilities held for trading - Derivatives - - - 10,041 - - Hedging derivatives - - - 847 - - Available-for-sale financial assets Liabilities The amount of financial instruments transferred between measurement levels in 2015 is immaterial relative to the total value of the portfolios and relates mainly to changes in one or more characteristics of the assets. Specifically: - Transfer from Level 2 to Level 3 for EUR 86 million: As relevant inputs that represent key assumptions (credit risk) used in the valuation technique to measure certain derivatives have become unobservable. - Transfer from Level 3 to Level 2 for EUR 5 million: As relevant observable inputs that represent key assumptions (credit risk) used in the valuation technique to measure certain derivatives have been found. - Transfer from Level 1 and Level 2 for a net EUR 111 million: As certain Level 1 debt instruments were delisted and, in other cases, quoted prices in markets for Level 2 debt instruments had become available. 140 The movement in balances financial assets and financial liabilities categorised within Level 3 excluding those classified as non-current assets held for sale shown in the accompanying consolidated balance sheets at 31 December 2015 and 2014 is as follows: (Thousands of euros) 31/12/2015 Assets Opening balance Gains (losses) To profit and loss 31/12/2014 Liabilities Assets Liabilities 10,888 176,503 - (21,454) (3,442) 18,145 - 86,484 (21,454) (3,442) 28,271 - To equity valuation adjustments - - (10,125) - Purchases, sales and settlements (57,316) (6,063) (113,664) - 2,857 4,240 5,499 10,888 86,484 10,888 Net inflows/(outflows) in Level 3 Closing balance 123,265 130,979 Gains and losses in 2015 and 2014 on disposals of financial instruments categorised within Level 3 recognised in the accompanying consolidated income statement were not significant. The table below shows, for measurements of the fair value of Level 3 instruments in the fair value hierarchy, recognised on the balance sheet, a reconciliation of balances recognised at 31 December 2015 and 2014: (Thousands of euros) Available-for-sale financial assets 31/12/2015 Opening balance Gains or losses To profit and loss Other net variations (*) Closing balance 31/12/2014 55,829 341,573 2,383 (4,676) 2,383 (4,676) (23,298) (281,068) 34,914 55,829 (*) At 31 December 2014, the figure relate mainly to sales and transfers to investments classified as non-current assets held for sale. There were no significant transfers between Levels 1 and 2 in the fair value hierarchy in 2015 and 2014. (27.2) Fair value of assets and liabilities included in disposal groups The table below provides a comparison between the carrying amount of financial assets and financial liabilities by line item in the accompanying consolidated balance sheet under which they were recognised before classification under "Non-current assets held for sale - Disposal groups" and their corresponding fair value: (Thousands of euros) 2015 ASSETS Total Balance 2014 Fair Value Total Balance Fair Value Cash and balances with central banks 1 1 111,847 Financial assets held for trading - - 1,409 1,409 Available-for-sale financial assets - - 869,995 869,995 52,421 52,421 2,810,281 2,809,061 317 317 204,155 208,109 - - 39,426 39,426 Loans and receivables Held-to-maturity investments Non-current assets held for sale - Other equity instruments 111,847 LIABILITIES Financial assets held for trading Financial liabilities at amortised cost - - 1,373 1,373 185 185 3,590,576 3,591,519 141 The following table presents financial assets and liabilities measured at fair value by the line item in the consolidated balance sheet under which they were recognised before classification under "Noncurrent assets held for sale - Disposal groups" and the valuation method used to estimate their carrying amount: (Thousands of euros) 2015 2014 Level 1 Level 2 Level 3 Level 1 Level 2 Level 3 Financial assets held for trading - - - - 1,409 - Trading Derivatives - Interest rate derivatives - - - - 1,409 - Available-for-sale financial assets - - - - 869,995 - Debt securities - - - - 869,995 - Non-current assets held for sale - - - - 39,426 4,132 Other equity instruments - - - - 39,426 Real State Assets - - - - Financial assets held for trading - - - - 1,373 - Trading Derivatives - Interest rate derivatives - - - - 1,373 - ASSETS 4,132 LIABILITIES The fair value of financial instruments classified in their entirety as Level 2 was estimated based on quoted prices in active markets for similar instruments or the use of valuation techniques for which the relevant inputs are based on information that is directly or indirectly observable. The main measurement methods, assumptions and inputs used to estimate fair value of financial instruments are detailed in Note 27.1. The latest appraisals by independent experts were used for real estate assets. (27.3) Fair value of other assets (27.3.1) Real estate assets and real estate assets classified as non-current assets held for sale The table below shows, for measurements of the fair value of instruments in the fair value hierarchy, recognised on the balance sheet, a reconciliation of balances recognised at 31 December 2015 and 2014: (Thousands of euros) ITEM 31/12/2015 Carrying amount Tangible assets Property, plant and equipment for own useBuildings and other structures Investment property Inventories 31/12/2014 Fair value Carrying amount Fair value 1,798,313 2,027,828 1,681,289 2,042,276 1,166,316 1,305,421 1,096,699 1,404,568 631,997 722,407 584,590 637,708 36,085 36,085 115,597 115,597 The fair value of buildings was estimated taking the latest appraisal by independent experts for each of the assets appraised. The fair values at 31 December 31 2015 and 2014 of the Bankia Group’s property, plant and equipment for own use classified under “Non-current assets held for sale” at those dates were EUR 223,269 thousand and EUR 347,601 thousand, respectively. The carrying amount of the Group's foreclosed real estate assets classified under "Non-current assets held for sale" is the same as the estimated fair value based on the latest available appraisals of the assets, adjusted where appropriate to reflect the estimated impact of trends in the real estate market. Fair value is based mainly on independent expert appraisals, adjusted, where appropriate, to factor in the estimated impact from the appraisal date of certain real estate-related variables. These variables consider mainly the age of the appraisals available. 142 These valuations are considered Level 3 inputs according to the approaches described in the consolidated financial statements. The reconciliation of the fair value of foreclosed assets whose measurements are included in Level 3 of the fair value hierarchy is detailed in Note 15. As for inventories, the amounts taken to profit and loss in 2015 and 2014 were EUR 11,102 thousand and EUR 1,113 thousand, respectively, recognised under "Impairment losses on other assets". The amounts recognised in the 2015 and 2014 income statements relating to tangible assets were EUR 94,607 thousand and EUR 99,232 thousand, respectively, under "Depreciation and amortisation", and EUR 43,607 thousand and EUR 4,290 thousand, respectively, under "Impairment losses on other assets". Better and greater use of non-financial assets does not mean a different use, except for the real estate assets owned by the Group, where the building and facilities are considered as assets for the purpose of measuring land. (27.3.2.) Investments classified as non-current assets held for sale The following table details the fair value hierarchy for investments in joint ventures and associates classified as non-current assets held for sale at 31 December 2015 and 2014: 2015 (Thousands of euros) Accounting balance at the end of the year 22014 Level 2 Level 3 Total Level 2 Level 3 Total - 181,911 181,911 - 221,415 221,415 The valuation techniques and inputs used were as follows: Level 2: fair value determine using as inputs quoted prices in active markets, less estimated costs of disposal by reference to the discount generally required by the market for the block sale of significant shareholdings in quoted companies. Level 3: fair value was estimated mainly using present value techniques based on net asset value (NAV). The reconciliation of the opening balances to the closing balances of fair value measurements categorised within Level 3 of the fair value hierarchy is as follows: (Thousands of euros) Balances at 1 January 2015 2014 221,415 392,643 - (47,431) - (47,431) - 60 Settlements/Sales (39,504) (123,857) Balances at 31 December 181,911 221,415 Gains (losses) To impairment losses or gains (see Note 15) Purchases 143 (28) Tax matters (28.1) Consolidated tax group The entities within the tax consolidation group headed by Bankia, S.A. are, in addition to the parent itself: ABITARIA CONSULTORIA Y GESTION, S.A. BANKIA INVERSIONES FINANCIERAS, S.A.U. CORPORACIÓN INDUSTRIAL BANKIA, S.A.U. MEDIACIÓN Y DIAGNOSTICOS, S.A. PARTICIPACIONES Y CARTERA DE INVERSIÓN, S.L. PLURIMED, S.A. VALORACION Y CONTROL, S.L. ACCIONARIADO Y GESTION, S.L. GARANAIR, S.L. NAVIERA CATA,S.A. SECTOR DE PARTICIPACIONES INTEGRALES, S.L. TORRE NORTE CASTELLANA, S.A. ARRENDADORA DE EQUIPAMIENTOS FERROVIARIOS, S.A. ADAMAR SECTORS, S.L. BANKIA HABITAT S.L.U. COBIMANSA PROMOCIONES INMOBILIARIAS, S.L. INMOVEMU, S.L. INVERÁVILA, S.A.U. INVERSIÓN EN ALQUILER VIVIENDAS, S.L. URBAPINAR, S.L. VIVIENDAS ALQUILER MOSTOLES, S.L. CAMÍ LA MAR DE SAGUNTO, S.L. BANKIA MEDIACIÓN, OPERADOR DE BANCA SEGUROS VINCULADO, S.A.U. BANKIA PENSIONES, S.A. E.G.F.P. BANKIA FONDOS, S.G.I.I.C., S.A. MINERVA RENOVABLES, S.A.U. BANCAJA EMISIONES, S.A SOCIEDAD UNIPERSONAL VALENCIANA DE INVERSIONES MOBILIARIAS, S.L.U. SEGURBANKIA, S.A. INMOGESTION Y PATRIMONIOS, S.A. ESPAI COMERCIAL VILA-REAL, S.L. CENTRO DE SERVICIOS OPERATIVOS E INGENIERIA DE PROCESOS, S.L. PROYECTO INMOBILIARIO VALIANT, S.L. RENLOVI, S.L. All other subsidiaries and other entities included in the scope of consolidation of the Bankia Group at 31 December 2015 file individual income tax returns. 144 (28.2) Years open for review by the tax authorities and provisions recognised At 31 December 2015, the Bank had the last four years open to review by the tax inspection authorities for all the taxes applicable to it. On 13 October and 20 October 2014, tax inspections began of the Bank to verify compliance with tax obligations and duties for the following taxes and tax periods: ITEM Income tax Value added tax Withholdings / Payments on account of earned income Withholdings / Payments on account for investment income Withholdings / Payments on account for leases Withholdings on account on non-resident income Annual statement of operations Special tax for non-resident real estate PERIOD 2011 to 2012 2011 to 2012 2011 to 2012 2011 to 2012 2011 to 2012 2011 to 2012 2011 to 2012 2011 to 2012 These tax inspections are still ongoing at present. No matter worthy of disclosure has arisen in this respect. In addition, on 20 March 2014, a tax inspection began of Altae Banco, S.A. (which changed its corporate name in 2011 to Bankia, S.A. and carried out the private banking business) for 2010 (with the exception of corporate income tax, in which an inspection was carried out for the years 2008 to 2010). These tax inspections are still ongoing at present. No matter worthy of disclosure has arisen in this respect. Inspections performed at the “Cajas de Ahorros” In relation to the “Cajas de Ahorros” which transferred their financial business on 16 May 2011, firstly to BFA and subsequently to the Bank, the information is as follows: - On 11 March 2014, inspections were performed at Caja de Ahorros y Monte de Piedad de Madrid in order to ascertain compliance with tax obligations and duties in respect of the following items and periods: ITEM Income tax Value added tax Withholdings / Payments on account of earned income Withholdings / Payments on account for investment income Withholdings / Payments on account for leases Withholdings on account on non-resident income Annual statement of operations Special tax for non-resident real estate PERIOD 2008 to 2010 2010 2010 2010 2010 2010 2010 2010 Verification and inspection activities are still ongoing to date, and no noteworthy aspects have been singled out. 145 - On 3 June 2014, inspections were performed at Caja Insular de Ahorros de Canarias in order to ascertain compliance with tax obligations and duties in respect of the following items and periods: ITEM Income tax Value added tax Withholdings / Payments on account of earned income Withholdings / Payments on account for leases Withholdings on account on non-resident income Withholdings / Payments on account for investment income PERÍOD 2009 to 2010 05/2010 to 12/2010 05/2010 to 12/2010 05/2010 to 12/2010 05/2010 to 12/2010 05/2010 to 12/2010 Verification and inspection activities are still ongoing to date, and no noteworthy aspects have been singled out. - On 12 June 2012, inspections were performed at Caja de Ahorros y Monte de Piedad de Avila in order to ascertain compliance with tax obligations and duties in respect of the following items and periods: ITEM Income tax Value added tax Withholdings / Payments on account for leases Withholdings on account on non-resident income Withholdings / Payments on account of earned income Withholdings / Payments on account for investment income PERIOD 2008 to 2010 05/2008 to 12/2010 05/2008 to 12/2010 05/2008 to 12/2010 02/2009 to 12/2011 05/2008 to 12/2010 Verification and inspection activities are still ongoing to date, and no noteworthy aspects have been singled out. - On 20 June 2012, inspections were performed at Caja Rioja in order to ascertain compliance with tax obligations and duties in respect of the following items and periods: ITEM Income tax Value added tax Withholdings / Payments on account for leases Withholdings on account on non-resident income Withholdings / Payments on account of earned income Withholdings / Payments on account for investment income PERIOD 2008 to 2010 05/2008 to 12/2010 05/2008 to 12/2010 05/2008 to 12/2010 02/2009 to 12/2010 05/2008 to 12/2010 On 20 May 2015, assessments for the following items and amounts were signed in agreement: ITEM Value added tax Withholdings on account of non-resident income Income tax Thousands of euros 480 3 2,822 For the remaining items at the same date, assessments were signed in agreement, with no debt settled. These debts were paid on 4 August 2015. In addition, fines were issued for value added tax and income tax of EUR 6 thousand and EUR 215 thousand, respectively, which have yet to be paid. 146 - Meanwhile, on 18 December 2012, inspections began at Caixa D'Estalvis Laietana in order to ascertain compliance with tax obligations and duties in respect of the following items and periods: ITEM Income tax Value added tax Withholdings / Payments on account for leases Withholdings on account on non-resident income Withholdings / Payments on account of earned income Withholdings / Payments on account for investment income PERIOD 2008 to 2010 11/2008 to 12/2010 11/2008 to 12/2010 11/2008 to 12/2010 2009 to 2010 11/2008 to 12/2010 Verification and inspection activities are still ongoing to date, and no noteworthy aspects have been singled out. As a result of the tax assessments appealed, and due to the varying interpretations that may arise from fiscal regulations, the outcome of inspections by the authorities for the years inspected (for both the Cajas and the Bank) may give rise to tax liabilities that cannot be objectively quantified at the present time. However, it is estimated that if any contingent liability arose that was not reasonably covered (see Note 22) this would not significantly affect the true and fair view of the Group’s equity and financial position. (28.3) Reconciliation of accounting profit/(loss) to taxable profit (tax loss) The detail of income tax expense in the accompanying consolidated income statements for 2015 and 2014 to the consolidated profit/(loss) before tax for the years, each other the breakdown of the significant losses (gains) for the income tax: (Thousands of euros) ITEM 31/12/2015 Accounting profit/(loss) before tax 31/12/2014 1,451,985 912,132 (32,188) (15,006) (5,524) (4,955) (31,872) (32,297) 5,208 22,246 Profit before adjusted tax 1,419,797 897,126 Tax expense (Taxed income * 30%) (425,939) (269,138) Adjustment to profit Return on equity instruments Share of profit/loss of entities accounted for using the equity method Other permanent differences Deductions Income tax expense Income tax adjustments Adjustments due to tax rates of foreign operations 25,873 13,275 (400,066) (255,863) (24,067) (24,000) (24,905) (998) Income Tax (1) (391,413) (226,172) Income tax for the year (income/(expense)) (449,038) (280,861) Effective rate Income tax for previous years (income/(expense)) Ohter movements of deferred tax (2) 30,93% 30,79% (19,228) - 76,853 54,689 (1) Of which approximately EUR 64,899 thousand relates to current income tax expenses and the remaining EUR 326,514 thousand to deferred tax (see Note 28.5). (2) In 2015 corresponds to the cancellation of deferred tax assets under the framework of the new income tax regulation (see Note 28.5) of EUR 131,814 thousand and tax assets of EUR 227,041 thousand arising on unrecognised temporary differences in prior years, related mainly to the sale of equity investmen ts in 2015. The remainder relates mainly to temporary differences for which no deferred tax assets have been recognized. 147 (28.4) Tax recognised directly in consolidated equity In addition to the income tax recognised in the consolidated income statement for 2015 and 2014, the Bank recognises in consolidated equity the taxes relating basically to “Valuation Adjustments" (which includes available-for-sale financial assets, cash flow hedges, hedges of net investments in foreign operations, and exchange differences) and to “Equity – Reserves” in the accompanying consolidated balance sheet. The amount of income tax related to each component of "Other comprehensive income" in 2015 and 2014 is as follows: (Thousands of euros) Actuarial gains (losses) 2015 2014 (1,534) (8,479) 207,189 (162,962) Cash flow hedges (4,898) (3,736) Hedges of net investments in foreign operations (3,104) 13,741 Available-for-sale financial assets Non-current assets held for sale Total 79 14,715 197,732 (146,721) (28.5) Deferred tax assets and liabilities Royal Decree 14/2013, of 29 December On 30 November 2013, Royal Decree-Law 14/2013, of 29 December, on urgent measures to adapt Spanish law to European legislation on the supervision and solvency of financial institutions was published in the Official State Gazette (Boletín Oficial del Estado). With effect for tax periods commencing on or after 1 January 2014, this Royal Decree-Laws added a twenty-second additional provision to the TRLIS, enacted by Royal Decree-Law 4/2004, of 5 March “Conversion of deferred tax assets into credits that give rise to a receivable from the tax authorities”. In light of this article, deferred tax assets related to credit loss allowances or other assets for potential debtor insolvency not related to the taxpayer, provided that article 12.2.a) of the TRLIS is not applicable, as well as those related to the application of articles 13.1.b) and 14.1.f) of the same law regarding contributions to employee welfare systems or pensions schemes and, as applicable, provisions for pre-retirement schemes, convert into credits that give rise to a receivable from the tax authorities when any of the following circumstances arise: a) b) That the taxpayer recognises accounting losses in its annual accounts (audited and approved by the corresponding body). In this case, the amount of deferred tax assets to be converted will be determined by applying the ratio of accounting losses to the sum of capital and reserves to these deferred tax assets. That the entity is in liquidation or has been legally declared insolvent. For this conversion of deferred tax assets into a credit that gives rise to a receivable from the tax authorities, the taxpayer may request a credit from the tax authorities or offset the credit with other tax liabilities which the taxpayer itself generates as of the time of conversion. In addition, these deferred tax assets may be exchanged for Spanish government debt once the legal offset period for tax losses has elapsed (currently 18 years), to be computed as from the accounting recognition of these tax assets. A new section 13 of article 19 of TRLIS, Timing differences, has been added for determining taxable income/(tax loss) for income tax purposes, with retroactive effect from tax periods commencing on or after 1 January 2011. In light of the new section 13 of article 19 of the TRLIS, provisions for impairment of loans or other insolvency-related assets vis-à-vis unrelated debtors to which the deductibility limitation provided for in article 12.2.a) of the TRLIS does not apply, as well as allowances or contributions to welfare of early retirement schemes to which the limitations on deductibility provided for in articles 13.1.b) and 14.1.f) of the same law apply, have generated deferred tax assets will be included in the tax base up to the limit of the positive tax base of the year before their inclusion and the offset of tax losses. 148 As a result of the new timing criteria, the Bank calculated a different tax base for 2011 and 2012 than declared, which it will report to the tax authorities in due time and form. Law 27/2014, of 27 November Law 27/2014, of 27 November on Corporate Income Tax (the CIT law or "LIS") was enacted on 27 November 2014 and came into force on 1 January 2015, repealing the Revised Text of the Income Tax Law (TRLIS) approved by Royal Legislative Decree 4/2004, of 5 March. Article 11.12 of the new LIS includes the text of the repealed Article 19.13 of the TRLIS, with effect from 1 January 2015, although the new LIS introduced, inter alia, certain restrictions and the application of Article 11.12. Meanwhile, Article 130 of the Corporate Income Tax Law (LIS) included in the new law additional provision twenty-two of the Revised Text of the TRLIS, stating that the aforementioned deferred tax assets may be exchanged for public debt securities after a period of 18 years from the last date of the tax period in which the assets were recognised. For assets recognised before the enactment of the law, the calculation period begins from the date of entry into force. The new LIS included a change in the corporate income tax rate, setting this rate at 28% for 2015 and 25% from 2016. However, accordingly to section 5 of Article 58 of the LIS, consolidated tax groups that include at least one credit institution will be subject to a 30% tax rate. As Bankia is the parent of its tax group, the tax group continued to pay a CIT rate of 30% in 2015 and will maintain this rate in 2016 and beyond. Meanwhile Article 26 of the LIS does not pose a time limit on the carryforward of unused tax losses existing in the period beginning on or after the law takes effect on 1 January 2015. In addition, transitional provision twenty-three does not include any time limit on availing of deductions to avoid double taxation established in Articles 30, 31 and 32 of the TRLIS that had not been used as of the period beginning on or after the new law becomes effective. Law 48/2015, of 29 October, on the General State Budgets for 2016 Law 48/2015, of 29 October, on the General State Budgets for 2016 was enacted on 30 October 2015. Effective for tax periods beginning on or after 1 January 2016, this law modifies the tax regime to establish the aforementioned conversion, sets new conditions for eligibility for the regime and introduces certain reporting obligations with respect to the deferred tax assets affected by the regulation. It also provides for a transitional regime applicable to deferred tax assets generated before 1 January 2016, whereby unless certain conditions are met, the right to conversion may be retained, although to do so a financial contribution must be paid, which is regulated by the new additional provision 13 of the LIS. 149 Deferred tax assets and liabilities Pursuant to the tax legislation in force in the countries in which the consolidated companies are located, certain temporary differences arose that must be taken into account when quantifying the related income tax expense. The sources of deferred taxes recognised in the balance sheets at 31 December 2015 and 2014, bearing in mind the impact of the retroactive application of article 19.3 of the TRLIS, today the article 11.12 of the TRLIS, are as follows: (Thousands of euros) 31/12/2015 ITEM Deferred tax assets (prepayments) arising at the Bank from consolidation adjustments Pre-paid taxes arising from temporary differences in the recognition of accounting and taxable income and expense Credit losses (*) 31/12/2014 7,476,874 7,683,702 5,205,940 4,947,108 3,927,699 3,976,219 Impairment losses recognised on financial assets with consolidation adjustments 229,192 - Impairment losses on foreclosed assets (*) 787,469 711,875 Additions to provisions for pensions (*) 165,422 165,414 96,158 93,600 - 86,739 Others provisions Tax assets relating to unused tax credits and tax relief 21,096 11,137 2,249,838 2,638,718 Losses on available-for-sale financial assets Recognised unused tax losses Deferred tax assets (prepayments) arising at Group entities (*) Total 605,455 668,119 8,082,329 8,351,821 (*)Deferred tax assets eligible to be “monetised”. (Thousands of euros) 31/12/2015 ITEM 31/12/2014 Deferred tax liabilities arising at the Bank 810,803 1,077,344 Unrealised gains on available-for-sale financial assets 663,038 903,015 Unrealised gains on properties 90,262 93,170 Other items 57,503 81,159 Deferred tax liabilities arising at other Group entities 69,984 81,342 880,787 1,158,686 Total The movement in 2015 is as follows: (Thousands of euros) Balances at 31/12/2014 Deferred tax assets Deferred tax liabilities 8,351,821 (1,158,686) (Charged)/credited Other to the income (Charged)/credited to equity movements statement Due to valuation adjustments(*) (**) Balances at 31/12/2015 (405,905) (10,287) 146,700 79,391 208,019 (9,511) (880,787) 197,732 137,189 7,201,542 Total 7,193,135 (326,514) (*) Does not include taxes related to non-current assets held for sale. (**) Include expenses for tax related to non-current assets held for sale. 8,082,329 The movement in 2014 is as follows: (Thousands of euros) Deferred tax assets Deferred tax liabilities Total Balances at 31/12/2013 (Charged)/credited to the income statement (Charged)/credited to equity Due to valuation adjustments(*) Other movements 8,628,513 (297,139) (35,609) 56,056 8,351,821 (1,151,891) 94,934 (125,827) 24,098 (1,158,686) 7,476,622 (202,205) (161,436) 80,154 7,193,135 Balances at 31/12/2014 (*) Does not include taxes related to non-current assets held for sale. (**) Include expenses for tax related to non-current assets held for sale. 150 The detail of both recognised tax loss carryforwards of the Bank at 31 December 2015 of the Bank's tax loss carryforwards, including the year in which they arose: (Thousands of euros) ITEM Year giving rise to the tax loss Amount of the tax loss available for offset Amount of the deferred tax asset recognised (tax credit) Recognised amounts 2010 734,618 148,475 2011 (*) 1,229,274 362,422 2012 (*) 8,702,363 1,738,941 TOTAL 10,666,255 2,249,838 (*) As indicated above, the tax losses for 2011 and 2012 were calculated estimating the impact of article 19.13 of the TRLIS approved by Royal Decree-Law 14/2013, of 29 December, on urgent measures to adapt Spanish law to European legislation on the supervision and solvency of financial institutions. The detail of recognised unused deductions and deductions available for offset by the Bank at 31 December 2015, including their year of origin, is as follows: (Thousands of euros) ITEM Year giving rise to the tax credits 2005-Other deductions 2008-Deduction for reinvestment 2008- Deduction for R&D&I 2009- Deduction for reinvestment Amount of the tax credits or tax relief available for offset Amount of the deferred tax asset recognised 103 - 64,824 - 246 - 67,239 - 2009- Deduction for R&D&I 2,319 2,015 - 2009- Other deductions 419 - 35,426 - 1,872 - 2010- Deduction for R&D&I 1,589 - 2010- Other deductions 459 - 9,146 - 2011- Deduction for internal double taxation 1,202 - 2011- Deduction for R&D&I 450 - 2011- Other deductions 140 - 2011- Deductions for donations (Law 49/2002) 8,472 - 2012- Deduction for internal double taxation 1,012 - 2012- Deduction for international double taxation 1,502 - 2012- Deduction for R&D&I 3,042 - 2013-Deduction for internal double taxation 1,143 - 2013- Deduction for international double taxation 3,536 - 2013- Deduction for R&D&I 212 - 82,397 - 1,764 - 2014- Deduction for international double taxation 4,367 - 2014- Deduction for R&D&I 150 - 2009-Deductions for donations (Law 49/2002) 2010- Deduction for reinvestment 2010- Deductions for donations (Law 49/2002) 2013- Deductions for donations (Law 49/2002) 2014- Deduction for internal double taxation 2014- Other deductions TOTAL 295,046 - (28.6) Other tax information In accordance with prevailing law, Bankia's individual financial statements for 2015 and prior years provide the following additional tax information: includes additional tax information related to Transactions carried out in previous years pursuant to Chapter VIII of Title VII of the Revised Tax of the Corporate Income Tax Law approved by Royal Legislative Decree 4/2004 of 5 March. 151 (28.7) Information regarding the assessment of the recoverability of tax assets To assess the recoverability of the net deferred tax assets recognised by the Group at 31 December 2015, amounting to EUR 7,201,542 thousand (EUR 7,193,135 thousand at 31 December 2014), the directors analysed, based on the nature of the assets, the ability to generate sufficient taxable profit against which the deferred tax assets can be utilised. This analysis was based on the assumptions, conditions and estimates in forecasts for 2016 and trends over the next two years. Assuming constant growth thereafter for future periods estimated according to forecast inflation in the long term, full recovery of the net tax assets would be enabled within a period of no more than 20 years. As with any estimates subject to assumptions, future events may make it necessary to change them, which could lead to a prospective change in the net tax assets recognised by the Group, pursuant to the accounting principle explained in Note 1.4. In addition, regarding the assessment of the recoverability of deferred tax assets, it should be noted that, in accordance with Royal Decree-Law 14/2013, of 29 December, on urgent measures to adapt Spanish law to European legislation on the supervision and solvency of financial institutions, and articles 11.12 and 130 of Law 27/2014, of 27 November, on Corporate Income Tax -LIS- (see Note 28.5), at 31 December 2015, the Group had deferred tax assets amounting to EUR 5,486,046 thousand (EUR 5,521,627 thousand at 31 December 2014) that meet the requirements under this regulation. Accordingly, their future recovery is guaranteed through the monetisation mechanisms established in the aforementioned RDL 14/2013 and article 130 of the LIS, although this recovery is not expected to be through the offset of future profit, bearing in mind the amendments made for tax periods beginning on or after 1 January 2016 by Law 48/2015, of 29 October, on the General State Budgets for 2016. (29) Other significant disclosures(29.1) Asset transfers (29.1.1) Securitization Group entities performed various securitization transactions whereby they transferred loans and credits in their portfolio to several securitization special-purpose vehicles. These assets were derecognised when substantially all the associated risks and rewards were transferred. The securitised assets are recognised in the consolidated balance sheet when all the associated risks were not substantially transferred. The consolidation of special-purpose vehicles entails the elimination of the related transactions between Group entities, including most notably: loans to special-purpose vehicles, liabilities associated with assets not derecognised, credit enhancements granted to special-purpose vehicles and bonds acquired by Group entities. "Loans and advances to customers" includes, inter alia, loans transferred to third parties through securitization for which risk is retained, if only partially, which in accordance with applicable accounting standards cannot be derecognised from the balance sheet. The detail of securitised loans by nature of the underlying financial instrument and the securitised loans that meet the requirements for derecognition from the balance sheet (see Note 2.2.2) are shown in the table below. (Thousands of euros) Derecognised out balance sheet (Note 12) Of which mortgage assets securitised through: Mortgage participations Mortgage transfer certificates Other securitised assets Keep on balance sheet (Note 12) Of which mortgage assets securitised through (Note 12) Mortgage participations Mortgage transfer certificates Other securitised assets Foreclosed assets from securitised mortgage assets 31/12/2015 650,326 650,326 402,128 248,198 14,525,997 14,013,597 6,645 14,006,952 142,456 369,944 31/12/2014 806,568 806,567 485,705 320,862 1 17,882,579 15,567,412 7,658 15,559,754 1,990,350 324,817 Appendix V to these consolidated financial statements shows detail of securitization transactions at 31 December 2015 and 2014. 152 (29.1.2) Repurchase and resale agreements At 31 December 2015 and 2014, the Group had sold financial assets under outstanding repurchase agreements amounting to EUR 21,736,946 thousand (EUR 15,293,517 thousand at 31 December 2014), and had purchased financial assets under outstanding resale agreements amounting to EUR 2,580,580 thousand (EUR 5,510,357 thousand at 31 December 2014), as follows: 31/12/2015 (Thousands of euros) ITEM Government debt securities Other debt securities Repurchase agreement 10,114,532 11,622,414 Total 21,736,946 31/12/2014 Resale agreement 2,078,545 502,035 2,580,580 Repurchase agreement 6,628,013 8,665,504 15,293,517 Resale agreement 4,622,534 887,823 5,510,357 The sale of financial assets under a repurchase agreement inherently includes the delivery or pledge of these assets in guarantee of the transaction. At 31 December 2015, the average term of these repurchases and, accordingly, of the assets provided as collateral was nine months (15 days at 31 December 2014). (29.1.3) Assets assigned to other own and third-party obligations At 31 December 2015 and 2014, the Group had significant assets guaranteeing their own obligations amounting to EUR 81,805 million and EUR 94,745 million, respectively. These amounts corresponded mainly to loans linked to the issue of long-term mortgage covered bonds (see Note 12 and Appendix VIII) which, pursuant to the Mortgage Market Law are considered eligible to guarantee the issue of long-term mortgage covered bonds. (29.2) Guarantees provided Financial guarantees are amounts the consolidated entities would be obliged pay on account of third parties if the original debtors were to default on payments pursuant to commitments assumed by those entities in the course of their ordinary business activities. The detail of these financial and non-financial guarantees provided at 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM Financial guarantees Other guarantees and indemnities and other contingent liabilities Irrevocable documentary credits issued Irrevocable documentary credits confirmed Other contingent liabilities Total 31/12/2015 551,229 6,087,440 325,680 19,489 940 6,984,778 31/12/2014 495,976 6,502,129 242,849 21,880 7,911 7,270,745 Note 3.1 shows the maximum credit risk assumed by the Group in relation to these instruments at 31 December 2015 and 2014, and contains other information relating to the credit risk assumed by the Group in this connection. A significant portion of these guarantees will expire without any payment obligation materialising for the consolidated entities. Therefore, the aggregate balance of these commitments cannot be considered as an actual future need for financing or liquidity to be provided by the Group to third parties. The income generated on guarantee instruments is recognised in the consolidated income statement under “Fee and commission income” and "Interest and similar income" (in amounts corresponding to the present value of the fees), calculated by applying the interest rate on the underlying contract to the face value of the guarantee. The provisions established to cover these guarantees, which are calculated by applying similar criteria to those used to calculate the impairment of financial assets at amortised cost, are recognised in the consolidated balance sheet as “Provisions - Provisions for contingent liabilities and commitments” (see Note 22). 153 (29.3) Drawable by third parties At 31 December 2015 and 2014, the limits of the financing contracts granted and the amounts drawn down thereon in relation to which the Group had assumed a credit commitment which was higher than the amount recognised on the asset side of the consolidated balance sheet at that date were as follows: (Thousands of euros) ITEM 31/12/2015 31/12/2014 Drawable by third parties 11,296,636 10,366,954 Immediately drawable 8,891,526 8,190,256 Conditionally drawable 2,405,110 2,176,698 Other commitments Total 5,420,024 4,880,310 16,716,660 15,247,264 (29.4) Third party funds managed and marketed by the Group The breakdown of off-balance sheet funds managed and comercialized by the Group at 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM 31/12/2015 Investment companies and funds 12,579,937 10,392,075 6,436,127 3,756,798 6,580,589 4,069,408 129,527 22,902,389 143,112 21,185,184 Pension funds Savings insurance Discretionally managed customer portfolios Total 31/12/2014 In addition, the Group markets off-balance-sheet customer funds managed by third parties outside the Group. These amounted to EUR 3,633,108 thousand at 31 December 2015 (EUR 3,507,184 at 31 December 2014). (29.5) Leases (29.5.1) Finance leases In the normal course of its business the Group acts as lessor in transactions which, pursuant to the provisions of the regulations applicable, are classified as finance leases, Arrangements drawn up in this regard are performed in accordance with general market practices for such transactions. Finance leases granted by the Group amounted to EUR 1,207,563 thousand at 31 December 2015 (EUR 1,378,044 thousand at 31 December 2014), recognised under "Loans and receivables - Loans and advances to customers" in the consolidated balance sheet at that date, Impairment losses recognised on these transactions amounted to EUR 170,932 thousand at 31 December 2015 (EUR 206,265 thousand at 31 December 2014). The gross investment in the lease is the sum of: the minimum payments receivable from the finance lease plus any unsecured residual value corresponding to the lessor. It should be remembered that the assets leased under finance leases are recognised at the present value of the lease payments payable by the lessee, plus the guaranteed and non-guaranteed residual value, excluding interest expenses and value-added tax. 154 The breakdown of these items is as follows: (Thousands of euros) ITEM 31/12/2015 Present value of minimum lease payments receivable (1) Residual values not guaranteed Total gross investment in finance leases 31/12/2014 1,038,588 1,194,918 168,975 183,126 1,207,563 1,378,044 (1) Includes the value of the purchase option whose collection is guaranteed for the Bank. Unearned finance income from the Bank’s finance leases amounted to EUR 84,110 thousand at 31 December 2015 (EUR 102,790 thousand at 31 December 2014). The breakdown, by maturity, of gross investment and the present value of minimum payments receivable is as follows: 31 December 2015 (Thousands of euros) MATURITY Up to 1 year 1 to 5 years More than 5 years Total Gross investment 315,262 428,966 463,335 1,207,563 Present value of minimum payments receivable 305,769 386,351 346,468 1,038,588 31 December 2014 (Thousands of euros) MATURITY Up to 1 year 1 to 5 years More than 5 years Total Gross investment 355,743 495,775 526,526 1,378,044 Present value of minimum payments receivable 348,345 450,517 396,056 1,194,918 The Group does not act as lessee in finance lease transactions. (29.5.2) Operating leases In relation to lease transactions which, pursuant to the provisions of prevailing regulations, must be considered as operating leases and in which the Group acts as the lessee, the amount of leases and subleases recognised as an expense in the consolidated income statement amounted to EUR 67,932 thousand for the year ended 31 December 2015 (79,644 thousand at 31 December 2014). (29.6) Exchanges of assets In the years ended 31 December 2015 and 2014, the Group did not carry out any significant exchanges of assets. In this regard, the acquisition by any means of tangible assets in payment of debts arising with the Group's debtors is not considered an exchange of assets. Information concerning this type of transaction is shown in Note 2.8 above. 155 (30) Contribution to consolidated profit or loss by company The contribution by entity within the scope of consolidation of the Bankia Group to consolidated profit/(loss) for the years ended 31 December 2015 and 2014 is as follows: (Thousands of euros) COMPANY Bankia, S.A. Alianza Inversiones en Inmuebles Dos, S.L. 31/12/2015 31/12/2014 Fully consolidated entities of the Group Share of profit/(loss) of entities accounted for using the equity method Fully consolidated entities of the Group Share of profit/(loss) of entities accounted for using the equity method 790,382 - 573,409 - (721) - 7,249 - 11,113 - 29,186 - 121,311 - (21,245) - Bankia Fondos, S.G.I.I.C., S.A. 14,382 - 13,355 - Bankia Pensiones, S.A., E.G.F.P 18,437 - 28,296 - Aliancia Zero, S.L. Bankia Inversiones Financieras, S.A.U. Aseguradora Valenciana, S,A. de Seguros y Reaseguros - 7,374 85,337 (2,893) Mapfre Caja Madrid Vida, S.A., Sdad. de Seguros y Reaseguros - 24,039 - 35,258 (535) - 478 - Jardi Residencial la Garriga, S.L. 10,129 - (291) - Torre Norte Castellana, S.A. 34,979 - (998) - 8,614 459 47 (68) 1,008,091 31,872 714,823 32,297 Urbapinar, S.L. Other companies TOTAL (31) Interest and similar income The breakdown of this item in the accompanying consolidated income statement for the years ended 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM Loans and advances to central banks Loans and advances to credit institutions Loans and advances to customers Public sector Resident sector Non-resident sector Debt securities Doubtful assets Rectification of income as a result of hedging transactions Finance income from non-financial activities Other interest Total (Expenses) / Income 31/12/2015 31/12/2014 651 1,786 11,826 31,326 2,108,953 2,539,272 110,030 151,527 1,823,827 2,208,707 175,096 179,038 1,550,035 2,131,347 290,920 260,499 (325,464) (373,601) 1,953 638 38,099 95,893 3,676,973 4,687,160 156 (32) Interest expense and similar charges The breakdown of this item in the accompanying consolidated income statement for the years ended 31 December 2015 and 2014 is as follows: (Expenses) / Income (Thousands of euros) ITEM 31/12/2015 Deposits from central banks 31/12/2014 (16,927) (76,185) Deposits from credit institutions (106,581) (181,142) Customer deposits (880,257) (1,465,904) (20,756) (33,035) (832,776) (1,402,595) (26,725) (30,274) (785,699) (980,441) (41,603) 901,709 (24,748) 992,615 645 (3,830) (8,079) (936,792) (20,145) (1,759,780) Public sector Resident sector Non-resident sector Marketable debt securities Subordinated liabilities (Note 20) Rectification of expenses as a result of hedging transactions Finance expenses of non-financial activities Other interest Total (33) Return on equity instruments The breakdown of this item in the accompanying consolidated income statement for the years ended 31 December 2015 and 2014 is as follows: Income (Thousands of euros) ITEM 31/12/2015 Financial assets held for trading Non-current assets held for sale – Investments and other equity instruments Total 31/12/2014 558 213 4,966 5,524 4,742 4,955 (34) Share of profit/loss of entities accounted for using the equity method The breakdown of this item in the accompanying consolidated income statement for the years ended 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM Associates Total (Expenses) / Income 31/12/2015 31,872 31,872 31/12/2014 32,297 32,297 This caption includes the share of attributable profit after tax of each associate and jointly-controlled entity of the Bankia Group (see Appendices III and IV). Thus, the Group's income tax expense shown in the consolidated income statement does not reflect any tax effect in respect of profits or losses from entities accounted for using the equity method. The detail of the contribution to profit or loss of entities accounted for using the equity method for the main companies is disclosed in Note 30 above. 157 (35) Fee and commission income The breakdown of this item in the accompanying consolidated income statement for the years ended 31 December 2015 and 2014 is as follows: Income (Thousands of euros) ITEM Contingent liabilities Contingent commitments Collection and payment services Securities services Non-banking financial product sales Other fees and commissions Total 31/12/2015 31/12/2014 64,469 28,421 345,674 53,818 285,086 243,139 1,020,607 72,275 33,155 408,349 52,367 258,909 210,610 1,035,665 (36) Fee and commission expense The breakdown of this item in the accompanying consolidated income statement for the years ended 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM (Expenses) 31/12/2015 Brokerage fees on asset and liability transactions Fees and commissions assigned to other entities and correspondents Fee and commission expenses on securities transactions Total 31/12/2014 (40,427) (18,669) (23,770) (82,866) (54,266) (6,671) (27,217) (88,154) (37) Gains and losses on financial assets and liabilities (net) The breakdown of this item in the accompanying consolidated income statement for the years ended 31 December 2015 and 2014, by financial instrument portfolio, is as follows: (Thousands of euros) ITEM (Expenses) / Income 31/12/2015 Financial assets and liabilities held for trading Available-for-sale financial assets Loans and receivables Held-to-maturity investments Financial liabilities at amortised cost Results of hedging instruments Results of hedged items Other Total 31/12/2014 (36,014) (49,476) 375,750 228,481 85 (857) 2,486 3,638 32,564 13,385 (709,624) 517,779 616,340 (553,587) 58,277 (454) 281,133 217,640 The most significant gains and losses were: - In 2015, EUR 376 million from the sale of available-for-sale financial assets related to public and private debt securities - In 2014, EUR 228 million from the sale of available-for-sale financial assets related to public and private debt securities. 158 (38) Exchange differences (net) The breakdown of this item in the accompanying consolidated income statement for the year ended 31 December 2015 and 2014 is as follows: (Expenses) / Income (Thousands of euros) ITEM Commercial transactions Total 31/12/2015 30,134 30,134 31/12/2014 7,774 7,774 (39) Other operating income The breakdown of this item in the accompanying consolidated income statement for the years ended 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM Income 31/12/2015 Income from investment property (Note 17.2) Income from operating leases Sales and income from the rendering of non-financial services Financial fees and commissions offsetting direct costs Income on insurance contracts Other Items 9,831 16,946 3,173 20,727 26,062 Total 76,739 31/12/2014 31,423 14,143 34,990 18,018 14,955 112,391 225,920 (40) Other operating expenses The breakdown of this item in the accompanying consolidated income statement for the years ended 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM (Expenses) 31/12/2015 Insurance business Contribution to deposit guarantee fund and Resolution Fund (Note 1.10) Expenses from investment property Change in inventories Other operating expenses Total (177,039) (4) (1,225) (118,873) (297,141) 31/12/2014 (18,654) (167,547) (3,959) (24,153) (140,352) (354,665) (41) Administrative expenses – Staff costs The detail of this item in the accompanying consolidated income statement for the years ended 31 December 2015 and 2014, by type of cost, is as follows: (Expenses) / Income (Thousands of euros) ITEM Wages and salaries 31/12/2015 (723,800) 31/12/2014 (746,281) Social security costs (174,680) (179,327) Contributions to defined contribution pension plans (37,412) (28,149) Contributions to defined benefit pension plans (4,757) - Termination benefits (8,404) (5,309) Training costs (7,774) (7,864) Other staff costs (*) Total (13,680) (20,390) (970,507) (987,320) (*) Of which EUR 14,005 thousand accrued to cover death or disability at 31 December 2014. 159 (41.1) Composition and distribution by gender of employees The numbers of Group employees, by gender and professional category (including executive directors and senior executives at the Bank), at 31 December 2015 and 2014, and the average headcount for the years ended 31 December 2015 and 2014 are as follows: Headcount at 31 December 2015 REMUNERATION LEVELS Directors Senior executives Other employees by remuneration level Level I Level II Level III Level IV Level V Level VI Level VII Level VIII Level IX Level X Level XI Level XII Level XIII Group 2 and others Total Bankia, S.A. Other Group companies Total Men Women Year-end headcount 3 3 6,061 121 454 825 1 7,250 10 105 257 3 4 13,311 131 559 1,082 3 4 13,452 137 570 1,101 933 734 993 269 331 262 177 948 10 4 6,067 115 6,182 645 750 1,452 469 744 513 463 1,819 21 1 1 7,251 138 7,389 1,578 1,484 2,445 738 1,075 775 640 2,767 31 1 5 13,318 253 13,571 1,605 1,503 2,499 741 1,082 773 638 2,768 30 5 13,459 599 14,058 Headcount at 31 December 2014 REMUNERATION LEVELS Directors Senior executives Other employees by remuneration level Level I Level II Level III Level IV Level V Level VI Level VII Level VIII Level IX Level X Level XI Level XII Level XIII Group 2 and others Total Bankia, S.A. Other Group companies Total Average headcount for 2015 Average headcount for 2014 Men Women Year-end headcount 3 3 6,271 131 471 852 1 7,407 11 107 266 3 4 13,678 142 578 1,118 3 4 13,965 156 606 1,155 968 757 1,001 279 301 263 207 1,018 19 4 6,277 298 6,575 662 769 1,471 479 675 448 517 1,962 39 1 7,408 430 7,838 1,630 1,526 2,472 758 976 711 724 2,980 58 5 13,685 728 14,413 1,663 1,542 2,531 768 977 716 729 3,052 64 1 5 13,972 833 14,805 Note: Does not include partially-retired employees (3 at 31 December 2015 and 31 at 31 December 2014). 160 (41.2) Provisions for pensions and similar obligations (obligations to employees) and insurance contracts linked to pensions As described in Note 2.13, the Group has defined post-employment benefit obligations with certain employees. Following is a detail of these pension obligations and long-term commitments, which are recognised in the Group’s consolidated balance sheet: (Thousands of euros) ITEM Post-employment benefits 31/12/2015 31/12/2014 606,194 689,314 96,538 135,826 89,241 114,620 Other long-term employee benefits Obligations assumed from the labour agreement entered into as a result of the incorporation of the BFA Group Other long-term benefits (Less) – Plan assets Total obligations net of associated assets 7,297 21,206 (346,074) (449,204) 356,658 375,936 Other obligations Total obligations for pensions funds and similar obligations - - 356,658 375,936 of which: Debit balances - Assets (1) Credit balances - Liabilities (2) Insurance contracts linked to pensions (defined-benefit) (7,710) (15,352) 364,368 391,288 330,357 334,227 28,271 49,905 358,628 384,132 Insurance contracts linked to other long-term obligations Total insurance contracts (3) (1) Included in "Other assets" in the accompanying consolidated balance sheet. (2) Recognised under “Provisions - Provisions for pensions and similar obligations” in the accompanying consolidated balance sheet. (Note 22). (3) The Group has a range of insurance policies covering the portion of the aforementioned obligations that do not satisfy the conditions for classification as plan assets, irrespective of the provisions included in the consolidated balance sheet in accordance with current legislation, which were recognised under "Insurance contracts linked to pensions" on the asset side of the balance sheet. The tables below provide a breakdown at 31 December 2015 and 2014 of total obligations for qualifying assets, distinguishing between those that exceed the value of plan assets and are therefore recognised under “Provisions - Provisions for pensions and similar obligations” in the consolidated balance sheet, and those for which the obligations covered by plan assets exceeds the present value of the obligation which, under current regulations, are recognised at their net amount in "Other assets - Other" in the consolidated balance sheet: 31 December 2015: (Thousands of euros) Post-employment benefits Pre-retirement and other long-term commitments Value of the obligation (I) Value of plan assets (II) Commitments for which the value of the obligations exceeds the value of the plan assets recognised under “Provisions – Provisions for pension and similar obligations” 583,204 248,199 335,005 96,538 Commitments for which the value of the obligations is less than the value of the plan assets recognised under “Other assets – Other” 22,990 30,689 (7,699) 606,194 278,888 327,306 Total at 31 December 2015 Total (III = I – II) Value of the obligation (IV) Value of plan assets (V) Total (VI = IV – V) Total (III + VI) 67,175 29,363 364,368 - 11 (11) (7,710) 96,538 67,186 29,352 356,658 161 31 December 2014: (Thousands of euros) Post-employment benefits Pre-retirement and other long-term commitments Value of the obligation (I) Value of plan assets (II) Commitments for which the value of the obligations exceeds the value of the plan assets recognised under “Provisions – Provisions for pension and similar obligations” 644,121 303,405 340,716 135,826 85,254 50,572 391,288 Commitments for which the value of the obligations is less than the value of the plan assets recognised under “Other assets – Other” 45,193 59,277 (14,084) - 1,268 (1,268) (15,352) 689,314 362,682 326,632 135,826 86,522 49,304 375,936 Total at 31 December 2014 Total (III = I – II) Value of the obligation (IV) Value of plan assets (V) Total (III + VI) Total (VI = IV – V) (41.3) Post-employment benefits Details of the various post-employment benefit obligations, under both defined benefit and defined contribution plans, assumed by the Group are as follows: Defined-contribution plans As indicated in Note 2.13 above, the consolidated entities have assumed the obligation of making certain contributions to their employees' external pension schemes that qualify as "definedcontribution" plans under applicable law. The Group made contributions to external pension funds in the amount of EUR 37,412 thousand in 2015 (EUR 26,594 thousand in 2014), recognised under "Administrative expenses” – Staff costs" in the consolidated income statement for that year. As a result of the labour agreement reached on 18 July 2012 and 8 February 2013, the contributions to pension plans were suspended in the second half of 2012 and in 2013. In 2014 and 2015, the contributions resumed at 50% and at 70% of the obligation, respectively. Defined-benefit plans The table below shows the reconciliation between the present value of defined-benefit pension obligations assumed by the Group with its employees at 31 December 2015 and 2014, the fair value of plan assets and the fair value of reimbursement rights that do not qualify as plan assets, in all cases within Spain, along with the amounts recognised on the consolidated balance sheet at those dates: (Thousands of euros) ITEM Present value of the obligations Obligations covered by plan assets Obligations covered by non-qualifying assets Less - Fair value of plan assets Recognised under "Provisions – Provisions for pensions and similar obligations" on the consolidated balance sheet Recognised under "Other Assets" on the consolidated balance sheet Fair value of non-qualifying assets 31/12/2015 31/12/2014 606,194 275,837 330,357 (278,888) 689,314 355,546 333,768 (362,682) 335,005 340,716 (7,699) (14,084) 330,357 334,227 “Fair value of non-qualifying assets” in the above table includes the fair value of insurance policies arranged with ASEVAL (EUR 114,916 thousand) to cover employee obligations arising at Caja de Ahorros de Valencia, Castellón y Alicante, Bancaja and the fair value of the insurance coverage arranged with MAPFRE (EUR 215,441 thousand) to cover the obligations assumed with employees from Caja Madrid and Madrid Leasing. The fair value of these insurance policies was calculated in accordance with the provisions applicable in section 13 of Rule Thirty-Six of Bank of Spain Circulars 4/2004 and 6/2008 and paragraph 115 of IAS 19, the fair value of the insurance was taken to be the present value of the insured pensions. The expected return on these policies was calculated using a 2.08% interest rate, established in accordance with IAS 19 and the actuarial assumptions specified in Spanish legislation as they entail obligations with employees subject to Spanish labour laws covered 162 with funds set up in accordance with Royal Decree 1588/1999, of 15 October, as required by rule 35, indent 11 c) of Bank of Spain Circular 5/2013. The fair value of plan assets stated in the above table is presented on the consolidated balance sheet as a reduction of the present value of the Group's obligations. The present value of the obligations was determined by qualified actuaries using the following techniques: Valuation method: “projected unit credit method”, which sees each period of service as giving rise to an additional unit of benefit entitlement and measures each unit separately. The estimated retirement age of each employee is the earliest at which the employee is entitled to retire. Actuarial assumptions used: unbiased and mutually compatible. Specifically, the most significant actuarial assumptions used in the calculations were as follows: Actuarial assumptions Technical interest rate (1) 2015 2014 2.08% 2.21% PERMF-2000 GRMF-95 Estimated return on reimbursement rights recognised as assets 2.08% 2.21% Expected return on plan assets 2.08% 2.21% Annual pension increase 2% 2% Cumulative inflation 2% 2% Annual salary increases (2) 3% 3% Mortality tables 1) Assumptions based on the duration of the post-employment obligations, which for this group is approximately 11.5 years (13.9 years for 2014), and in line with the yield on AA and AAA rated corporate bonds in the euro area. 2) 2% for pre-retired employees who do not accrue seniority wage increases every three years. The reconciliation of the balances recognised at 31 December 2015 and 2014 for the present value of the Group's defined-benefit obligations is as follows: (Thousands of euros) ITEM Balance at 1 January Current year’s service cost Expected interest on obligation Gains and losses on settlement Gains and losses recognised immediately in equity (*): a) (Gain)/loss arising from changes in financial assumptions b) (Gain)/loss from changes in demographic assumptions c) Others (Gain)/loss arising from changes Benefits paid Risk premium Plan settlements Balance at 31 December 31/12/2015 689,314 4 14,464 (1,802) (17,099) 9,641 (7,794) (18,946) (37,398) 3 (41,292) 606,194 31/12/2014 660,942 1,418 21,198 44,179 91,770 (47,591) (35,526) (4) (2,893) 689,314 (*) Since 2013, these amounts are recognised directly in “Valuation adjustments” in equity in the consolidated balance sheets (see Note 2.13). 163 The reconciliation of the fair value at 31 December 2015 and 2014 of plan assets in defined-benefit obligations is as follows: (Thousands of euros) ITEM Fair value at 1 January Other movements (1) Changes in consolidation scope Gains and losses on settlement Gains and losses recognised immediately in equity (*): a) Expected return on plan assets, excluding interest on the plan Contributions by entity (2) Benefits paid 31/12/2015 31/12/2014 362,682 7,479 (2,484) (24,770) 536,054 (189,799) 11,099 30,876 (24,770) (918) (21,809) 30,876 (769) (21,885) Risk premium - Plan settlements (41,292) Fair value at 31 December 278,888 (*) (1) (2) (2,894) 362,682 Since 2013, these amounts are recognised directly in “Valuation adjustments” in equity in the consolidated balance sheets (see Note 2.13). Withdrawal from the Mapfre policies due to their consideration as linked insurance at 01/01/2014. Contributions/(reimbursements) imply a change in the fair value of plan assets and, therefore, do not have any impact on the income statement. The reconciliation of the fair value at 31 December 2015 and 2014 of reimbursement rights recognised on the consolidated balance sheet as assets under "Insurance contracts linked to pensions" is as follows: (Thousands of euros) ITEM Fair value at 1 January Other movements (1) Expected interest on insurance contracts linked to pensions Losses or gains for settlement Gains and losses recognised immediately in equity (*): a) 31/12/2015 31/12/2014 334,227 112,967 - 189,799 7,197 9,730 (468) - 12,784 41,566 12,784 41,566 (7,801) (6,547) (15,585) (13,284) 3 (4) 330,357 334,227 Expected return on insurance contracts, excluding interest on insurance contracts linked to pensions Net contributions/(reimbursements) (2) Benefits paid Risk premium Fair value at 31 December (*) Since 2013, these amounts are recognised directly in “Valuation adjustments” in equity in the consolidated balance sheets (see Note 2.13). (1) (2) Addition of the Mapfre policies due to their consideration as linked insurance at 01/01/2014. Contributions/(reimbursements) imply a change in the fair value of "Insurance contracts linked to pensions" and, therefore, do not have any impact on the income statement. 164 The detail of the fair values of the main plan assets at 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM Insurance policies Other assets(*) 31/12/2015 32,852 246,036 31/12/2014 60,123 302,559 (*) The fair value of plan assets classified as "Other assets", quantified at EUR 246 million, included assets covered by employee pension plans or insured by insurance policies that do not fit into the categories set out in paragraph 142 of IAS 19. The criteria used to determine the total expected return on plan assets are based on the duration of the post-employment obligations, which for this group is approximately 11.5 years, and in line with the yield on AA and AAA rated corporate bonds in the euro area. (41.4) Pre-retirement commitments and other long-term commitments The table below shows the reconciliation between the present value of pre-retirement commitments and other long-term obligations assumed by the Group with its employees at 31 December 2015 and 2014, the fair value of plan assets and the fair value of reimbursement rights that do not qualify as plan assets, in all cases within Spain, along with the amounts recognised on the consolidated balance sheet at those dates: (Thousands of euros) ITEM 31/12/2015 31/12/2014 96,538 66,565 29,973 (67,186) 135,826 85,164 50,662 (86,522) Recognised under "Provisions – Provisions for pensions and similar obligations" on the consolidated balance sheet 29,363 50,572 Recognised under "Other Assets" on the consolidated balance sheet (11) (1,268) Fair value of hedge assets for pre-retirement commitments and other long-term commitments 28,271 49,905 Present value of the obligations Obligations covered by plan assets Obligations covered by non-qualifying assets Less - Fair value of plan assets The present value of the obligations was determined by qualified actuaries using the following techniques: Valuation method: projected unit credit method, which sees each period of service as giving rise to an additional unit of benefit entitlement and measures each unit separately. The estimated retirement age of each employee is the earliest at which the employee is entitled to retire. Actuarial assumptions used. Actuarial assumptions Technical interest rate (1) 2015 2014 0.52% 0.59% PERMF-2000 GRMF-95 0.52% 0.59% 0.52% 0.59% Annual pension increase 2% 2% Cumulative inflation 2% 2% Annual salary increases 2% 2% Healthcare variation cost increase 2% 2% Mortality tables Estimated return on reimbursement rights recognised as assets Expected return on plan assets (1) Assumptions based on the duration of other long-term commitments, which for this group is approximately 2.2 years (2.4 years in 2014), and in line with the yield on AA and AAA rated corporate bonds in the euro area. 165 Reconciliation of the balances recognised at 31 December 2015 and 2014 for the present value of obligations relating to pre-retirements and other long-term obligations assumed by the Group is as follows: (Thousands of euros) ITEM Balance at 1 January Expected interest on the obligation Gains and losses recognised immediately a) (Gains)/losses arising on changes in financial assumptions b) (Gains)/losses arising on changes in demographic assumptions a) (Gains)/losses arising from other changes (data, experience, etc.) Benefits paid Fair value at 31 December 31/12/2015 31/12/2014 135,826 689 (9,354) 132 528 (10,014) (30,623) 96,538 196,679 2,322 (8,700) 2,442 (11,142) (54,475) 135,826 The table below shows the reconciliation of the fair value at 31 December 2015 and 2014 of plan assets in pre-retirement commitments and similar defined-benefit obligations (all for Spanish companies): (Thousands of euros) ITEM Fair value at 1 January Expected interest on the plan Gains and loss recognised immediately a) Expected return on plan assets, excluding interest on the plan Net contributions/(reimbursements) (1) Benefits paid Fair value at 31 December (1) Plan assets 31/12/2015 31/12/2014 86,522 461 (2,252) 98,691 1,299 276 (2,252) 276 (7,904) (9,641) 67,186 (4,390) (9,354) 86,522 Contributions/(reimbursements) imply a change in the fair value of plan assets and, therefore, do not have any impact on the income statement. The table below shows the reconciliation between 1 January and 31 December 2015 and 2014 of the fair value of reimbursement rights recognised as assets under "Insurance contracts linked to pensions" on the consolidated balance sheet for pre-retirement and other long-term obligations (all corresponding to the Group's Spanish entities): (Thousands of euros) Insurance contracts linked to pensions ITEMS 31/12/2015 Fair value at 1 January Expected interest on insurance contracts linked to pensions Gains and losses recognised immediately a) Expected return on insurance contracts, excluding interest on insurance contracts linked to pensions Contributions by entity (1) Benefits paid Fair value at 31 December 31/12/2014 49,905 229 (563) 89,158 947 (1,609) (563) (1,609) (755) (20,545) 28,271 (1,322) (37,269) 49,905 (1) Contributions/(reimbursements) imply a change in the fair value of "Insurance contracts linked to pensions" and, therefore, do not have any impact on the income statement. 166 The table below shows the fair values of the main plan assets at 31 December 2015 and 2014 for early-retirement and similar obligations: (Thousands of euros) ITEM Insurance policies 31/12/2015 31/12/2014 67,186 86,522 (41.5) Estimate of future payments for defined-benefit obligations The following table shows the estimate of payments for defined-benefit obligations over the next 10 years: (Thousands of euros) FUTURE PAYMENTS 2016 2017 2018 2019 2020 2021-2026 Pension commitments 33,985 33,769 33,516 33,223 32,828 186,317 Other long-term commitments 25,831 26,503 23,042 14,486 5,666 143 The best actuarial estimate used by the Group indicates that the amount of contributions to be made in respect of the pension and similar obligations assumed by the Group in 2016 will not be material with respect to the profit and etiquity esmated for the Group at the end of the year. (41.6) Sensitivity analysis The table below shows an analysis of the sensitivity of defined-benefit obligations at 31 December 2015 corresponding to pension commitments and other long-term commitments (pre-retirements) to changes in the main actuarial assumptions: (Thousands of euros) Pension commitments Technical interest rate 50bp increase 50bp decrease Annual salary increases (*) 50bp increase 50bp decrease Annual pension increase (**) 50bp increase 50bp decrease Cumulative inflation 50bp increase 50bp decrease Pre-retirement commitments 569,230 647,342 95,602 97,487 - - 645,995 571,021 97,073 95,992 645,995 571,021 97,073 95,992 (*) Annual salary increases only affect assets. As there were no defined-benefit assets at 31 December 2015, this change is not applicable. (**)The annual pension increase is based on inflation (CPI), so the sensitivity is the same as for the compound annual CPI. These changes in actuarial assumptions would not have a significant impact, as 99.28% of the obligations are guaranteed. (41.7) Remuneration in kind The Group's remuneration policy includes certain remuneration in kind, mainly financial assistance and life and health insurance policies, taxed, as appropriate, in accordance with prevailing regulations. 167 (41.8) Share-based payment schemes The direct remuneration policy in accordance with the best corporate governance practices and pursuant to European regulations concerning remuneration policies at credit institutions and RDL 2/2012 of 3 February, Order ECC/1762/2012 of 3 August and Law 10/2014 of 26 June. The system sets out a specific scheme for settling variable compensation for directors who, in keeping with the principle of proportionality, perform control functions or whose activity has a significant impact on the risk profile: At least 50% of variable remuneration must be paid in Bankia shares. At least 40% of variable remuneration, in either shares or cash, must be deferred over a period of three years. Thus, 30% of annual variable remuneration will be paid in shares following assessment of the year's objectives. In addition, 20% of annual variable remuneration will be deferred in portions of one third over a period of three years. The share price will be the average quoted price over the three months prior to the accrual date. All shares delivered to directors as part of their annual variable remuneration will be unavailable during the year immediately following the date on which they are delivered. (42) Administrative expenses - Other general administrative expenses The detail, by nature, of this item in the accompanying consolidated income statement for the financial years ended 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM From property, fixtures and supplies IT and communications Advertising and publicity Technical reports Surveillance and security courier services Levies and taxes Insurance and self-insurance premiums Other expenses Total (Expenses) 31/12/2015 31/12/2014 (122,666) (161,387) (50,371) (40,904) (14,709) (59,500) (4,899) (86,190) (540,626) (139,527) (174,490) (62,992) (54,574) (16,455) (60,060) (6,138) (84,414) (598,650) The detail of the fees paid by the various Bankia Group companies to firms belonging to the worldwide organisation of Ernst & Young (the auditor of Bankia, S.A. and the Bankia Group) in 2015 is as follows: - For the audit of the annual financial statements of Bankia, S.A. and of the consolidated interim and annual financial statements of the Bankia Group for 2015: EUR 1,433 thousand (2014: EUR 1,433 thousand) - For the audit and review of the financial statements of foreign subsidiaries and companies comprising the Bankia Group, all for 2015: EUR 224 thousand (2014: EUR 238 thousand) - For other assurance and services similar to auditing required by regulations or supervisory authorities 2015: EUR 300 thousand. (2014: EUR 406 thousand) - For other professional services rendered: EUR 193 thousand, of which EUR 5 thousand related to tax advice. (EUR 118 thousand and EUR 68 thousand in 2014) Meanwhile, in 2015, the various Bankia Group companies did not pay audit fees to firms other than the Parent's auditor (EUR 408 thousand in 2014) or fees for other assurance and services similar to auditing or other professional services (EUR 68 thousand and EUR 2,081 thousand, respectively, in 2014). The services engaged by the Bankia Group meet the requirements of independence stipulated in Royal Legislative-Decree 1/2011 of 1 July approving the Consolidated Tax of the Accounting Law and do not include any work that is incompatible with the auditing function. 168 (43) Amortisation The detail of this item in the accompanying consolidated income statement for the years ended 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM Depreciation of tangible assets (Note 17) Amortisation of intangible assets (Note 18.2) Total (Expenses) 31/12/2015 31/12/2014 (94,607) (99,232) (52,189) (57,022) (146,796) (156,254) (44) Provisions (net) The detail of this item in the accompanying consolidated income statement for the years ended 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM Provision for contingent liabilities (Note 22) Provision for pension commitments and similar obligations (Note 22) (Expenses) / Income 31/12/2015 31/12/2014 32,657 136,804 5,389 7,367 Provision for tax contingencies and other legal contingencies (Note 22) Other provisions (Note 22) (206,663) 16,415 (362,834) 10,193 Total (152,202) (208,470) (45) Impairment losses on financial assets (net) The net provision recognised for this item of the consolidated income statement for the years ended 31 December 2015 and 2014 relates to the following financial instruments, by category: (Thousands of euros) ITEM Loans and receivables (Note12) Held-to-maturity investments (Note 13) Available-for-sale financial assets (Note 11) Total (Expenses) / Income 31/12/2015 31/12/2014 (626,378) (973,178) 39,699 16,382 3,934 6,861 (582,745) (949,935) (46) Impairment losses on other assets (net) The detail by nature of the amount recognised for this item in the accompanying consolidated income statement for the years ended 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM Impairment losses (net) on goodwill (Notes 18.1 and 16.2) Impairment losses (net) on investment property (Note 17) Impairment losses (net) on property, plant and equipment for own use (Note 17) Impairment losses (net) on inventories Of which: recognised in “Provisions for impairment losses” (Note 19) Other assets Total (Expenses) / Income 31/12/2015 31/12/2014 (4,000) 43,541 (3,719) 66 (571) (11,102) (1,113) (11,102) (1,113) (369) (795) 28,136 (6,198) 169 (47) Gains/(losses) on disposal of financial assets not classified as non-current assets held for sale The detail of this item in the accompanying consolidated income statement for the years ended 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM Gain/(loss) on disposal of tangible assets Gain/(loss) on disposal of investment properties Gain/(loss) on disposal of investments Other items Total (Expenses) / Income 31/12/2015 (4,813) (1,768) 43,391 126 31/12/2014 (3,865) 10,609 (13,944) 204 36,936 (6,996) (48) Gains (losses) on non-current assets held for sale not classified as discontinued operations The detail of this item in the accompanying consolidated income statement for the years ended 31 December 2015 and 2014 is as follows: (Thousands of euros) ITEM (Expenses) / Income 31/12/2015 31/12/2014 (202,248) (376,412) (149,211) (194,658) (52,427) (60,897) - (47,431) (610) (73,426) Other gains (losses) 175,854 193,555 Total (26,394) (182,857) Impairment losses Foreclosed tangible assets (Note 15) Non-current assets - Tangible assets for own use Investments (Note 15) Other impairments 170 (49) Related parties In addition to the disclosures made in Note 6 regarding the remuneration earned by members of the Board of Directors and senior executives of the Group, following is a detail of the balances recognised in the consolidated balance sheet at 31 December 2015 and the gains and losses recognised in the consolidated income statement for the year ended 31 December 2015 arising from transactions with related parties: (Thousands of euros) ITEM Board of JointlyDirectors controlled Significant and senior Associates entities shareholders executives Other related parties ASSETS 281,855 389,550 2,006,310 1,305 615 (120,884) (52,997) - - - - - 1,383,893 - - 160,971 336,553 3,390,203 1,305 615 174,847 154,871 1,356,609 2,044 62,950 Debt securities - - - - - Other liabilities - - 146,565 - - 174,847 154,871 1,503,174 2,044 62,950 12,697 32,421 5,991 9 3 770 9,348 - 78 83 13,467 41,769 5,991 87 86 Loans and advances to customers Impairment of financial assets Other assets Total LIABILITIES Customer deposits Total OTHER Contingent liabilities Commitments Total PROFIT OR LOSS Finance income (*) 3,617 5,906 171,066 14 5 (Finance expense) (*) Share of profit/(loss) of companies accounted for using the equity method Net fee and commission income (1,828) (336) (75,094) (7) (478) 31,872 - - - - 1,135 1,454 54,012 61 (7) Net provision for impairment of financial assets (*)Finance income and expenses shown at their gross amounts. (3,881) 8,045 - - - 171 The detail of balances recognised in the Group’s consolidated balance sheet at 31 December 2014 and the gains and losses recognised in the consolidated income statement arising from transactions with related parties is as follows: (Thousands of euros) Board of JointlyDirectors controlled Significant and senior Associates entities shareholders executives ITEM ASSETS Credit institutions Loans and advances to customers Impairment of financial assets Other assets Total - Other related parties - 5,546,023 - - 480,014 160,390 - 1,317 220 (166,266) (59,770) - - - - - 2,310,153 - - 313,748 100,620 7,856,176 1,317 220 LIABILITIES Credit institutions - - 1,524,723 - - 235,508 140,608 - 1,220 82,853 Debt securities 26,723 - - - - Other liabilities - - 197,552 - - 262,231 140,608 1,722,275 1,220 82,853 38,046 17,980 5,114 9 3 1,756 3,748 - 150 90 39,802 21,728 5,114 159 93 6,988 3,917 103,615 16 3 (4,648) (645) (1,448) (28) (643) Customer deposits Total OTHER Contingent liabilities Commitments Total PROFIT OR LOSS Finance income (*) (Finance expense) (*) Share of profit/(loss) of companies accounted for using the equity method Net fee and commission income Net provision for impairment of financial assets (*)Finance income and expenses shown at their gross amounts. 32,297 - - - - 2,333 131 20,200 38 (52) (2,088) 17,635 - - - Appendices III and IV to these consolidated financial statements show the details of associates and jointly-controlled entities, “Other related parties” includes balances held by close family relations of Bank directors (inter alia, directors' spouses and their own and their spouses' ancestors, descendants and siblings) other related parties to them, as well as the Employee Pension Fund, to the best of the Bank's knowledge. All the transactions between the Group and its related parties were performed on an arm's-length basis. At 31 December 2015, the FROB, through BFA, held a 64.23% (64.46% taking treasury share policy in consideration) stake in Bankia, S. A. The FROB carries on its activity in accordance with Law 9/2012, of 14 November 2012. It is wholly owned by the Spanish government and its purpose is to oversee the restructuring and resolution of credit institutions. Given the indirect stake held by the FROB in Bankia, S.A., the Spanish government is a related party under prevailing regulations. Balances with public administrations at 31 December 2015 are disclosed in the following notes to the consolidated financial statements: - Note 12 Loans to the Spanish public sector. - Notes 9, 11 and 13 Investments in Spanish government debt securities. - Note 20 Spanish public sector deposits. - Appendix VI Securities issued with an irrevocable guarantee of the Spanish State (which, in the year of issue, include payment of a fee). 172 The income and expense recognised in the consolidated income statements for 2015 and 2014 are as follows: (Thousands of euros) ITEM 31/12/2015 31/12/2014 Finance income (*) (Note 31) 110,030 151,527 (Finance expense)(* ) (Note 32) (*)Finance income and expenses shown at their gross amounts. (20,756) (33,035) There were no significant individual transactions with the Spanish public sector outside the ordinary course of the Group’s business. Transactions carried out, balances held and contracts entered into with BFA The main balances held by the Bank with BFA (significant shareholder) at 31 December 2015 include: “Loans and advances to customers" on the asset side of the balance sheet includes EUR 1,104 million related to amounts to be reimbursed by BFA due to its assumption of 60% of the estimated contingencies arising from Bankia's IPO under the terms of the agreement between BFA and Bankia. The balance of Reverse repurchase agreements" with BFA, for EUR 899 million; the balance arising from guarantees provided as collateral under the master agreement entered into with the main shareholder to cover operations involving derivatives and fixedincome repo agreements, for EUR 1 million; "Credit institutions" on the liability side of the balance sheet includes the amount arising from the guarantees received from BFA as collateral in connection with the transactions mentioned in the preceding paragraph, totalling EUR 1,267 million, This item also includes a demand deposit (interest-bearing) made by BFA for EUR 90 million; “Other assets” includes mainly receivables related to the fair value of derivatives entered into by it for EUR 1,374 million, as well as the balance related to the accrual of fees and commissions explained below; “Other liabilities” includes mainly payables related to the fair value of transactions with derivatives entered into by BFA; “Contingent liabilities” and “Commitments” include amounts drawn and drawable, respectively, on the line of guarantees granted by Bankia to BFA; "Net fee and commission income" in the income statement includes income from services rendered by the Bank to recover BFA assets completely deteriorated and assests written off, calculated in accordance with the total amount recovered and from guarantees issued/received; The table above showing related-party figures at 31 December 2015 includes finance costs and income, respectively, in connection with the loan and deposit transactions mentioned under the above headings. Bankia and BFA have also entered into the following contracts and agreements: A framework agreement governing relations between the two institutions. A Service Level Agreement that enables BFA to correctly perform its activity by using Bankia's human and material resources, while avoiding redundancies. A CMOF “(Contrato Marco de Operaciones Financieras)” Master Agreement on derivatives trading between the two institutions. A Global Master Repurchase Agreement (GMRA) and a Collateral Assignment Agreement linked to fixed-income asset sale and repurchase transactions. A European Master Financial Transactions Agreement (EMFTA) covering securities loans and fixed-income repo agreements. A guarantee line in favour of BFA amounting to EUR 14 million to back the limits on guarantee lines and temporary guarantees issued in respect of liabilities from lawsuits requiring the guarantee of a financial institution, in addition to other types of claims. 173 A cost-sharing agreement for lawsuits related to preferred participating securities and subordinated bonds. An agreement establishing an access mechanism allowing BFA, through the Bank, to avail of the liquidity and funding mechanisms set up by the ECB for credit institutions, as well as private deals inherent in the business of credit institutions. An agreement to apportion the cost of civil proceedings and claims filed in relation to Bankia's IPO. BFA/Bankia cooperation protocol. Article (2) CRR, designed to regulate relations between BFA and Bankia with respect to defining and implementing the necessary mechanisms and procedures to comply with the obligations imposed by article 11.2 of Regulation (EU) No 575/2013 and, in particular, to verify that BFA complies with the capital requirements imposed by applicable legislation. All transactions between the two entities are carried out on normal market terms. (50) Explanation added for translation to English These consolidated financial statements are presented on the basis of the regulatory financial reporting framework applicable to the Group (see Note 1.3). Certain accounting practices applied by the Group that conform with that regulatory framework may not conform with other generally accepted accounting principles and rules. 174 APPENDICES Appendix I - Separate financial statements Bankia, S.A. Balance sheet at 31 December 2015 and 2014 (Thousands of euros) ASSETS 1. Cash and balances with central banks 31/12/2015 2,978,909 31/12/2014 2,926,779 2. Financial assets held for trading 2.1. Loans and advances to credit institutions 2.2. Loans and advances to customers 2.3. Debt securities 2.4. Equity instruments 2.5. Trading derivatives Memorandum item: loaned or advanced as collateral 12,143,851 50,834 4,896 12,088,121 50,834 18,555,388 80,506 10,576 18,464,306 78,840 3. Other financial assets at fair value through profit or loss 3.1. Loans and advances to credit institutions 3.2. Loans and advances to customers 3.3. Debt securities 3.4. Equity instruments Memorandum item: loaned or advanced as collateral - 4. Available-for-sale financial assets 4.1. Debt securities 4.2. Equity instruments Memorandum item: loaned or advanced as collateral 31,260,635 31,260,635 13,412,720 35,153,700 35,153,700 11,232,480 5. Loans and receivables 5.1. Loans and advances to credit institutions 5.2. Loans and advances to customers 5.3. Debt securities Memorandum item: loaned or advanced as collateral 118,167,198 5,476,889 111,739,569 950,740 82,443,791 125,599,760 9,506,291 114,524,952 1,568,517 95,415,710 23,705,906 8,505,548 26,659,160 6,332,965 6. Held-to-maturity investments Memorandum item: loaned or advanced as collateral - - 8. Hedging derivatives 4,061,048 9. Non-current assets held for sale 2,483,197 10. Investments 10.1. Associates 10.2. Jointly-controlled entities 10.3. Group entities 3,225,445 124,748 3,100,697 5,518,913 2,772,050 3,189,586 148,278 3,041,308 7. Changes in the fair value of hedged items in portfolio hedges of interest rate risk 11. Insurance contracts linked to pensions 13. Tangible assets 13.1. Property, plant and equipment 13.1.1. For own use 13.1.2. Leased out under an operating lease 13.1.3. Assigned to welfare projects 13.2. Investment property Memorandum item: acquired under a finance lease 14. Intangible assets 14.1 Goodwill 14.2 Other intangible assets 15. Tax assets 15.1 Current 15.2 Deferred 16. Other assets TOTAL ASSETS 1,654,907 1,421,005 1,421,005 233,902 - 358,628 384,132 1,443,646 1,264,615 1,264,615 179,031 - 101,866 101,866 87,189 87,189 7,714,143 247,201 7,466,942 365,083 208,220,816 7,856,484 134,128 7,722,356 540,812 230,687,599 LIABILITIES AND EQUITY LIABILITIES 1. Financial liabilities held for trading 1.1. Deposits from central banks 1.2. Deposits from credit institutions 1.3. Customer deposits 1.4. Marketable debt securities 1.5. Trading derivatives 1.6. Short positions 1.7. Other financial liabilities 2. Other financial liabilities at fair value through profit or loss 2.1. Deposits from central banks 2.2. Deposits from credit institutions 2.3. Customer deposits 2.4. Marketable debt securities 2.5. Subordinated liabilities 2.6. Other financial liabilities 3. Financial liabilities at amortised cost 3.1. Deposits from central banks 3.2. Deposits from credit institutions 3.3. Customer deposits 3.4. Marketable debt securities 3.5. Subordinated liabilities 3.6. Other financial liabilities 4. Changes in the fair value of hedged items in portfolio hedges of interest rate risk 5. Hedging derivatives 6. Liabilities associated with non-current assets held for sale 8. Provisions 8.1. Provisions for pensions and similar obligations 8.2. Provisions for taxes and legal contingencies 8.3. Provisions for contingent liabilities and commitments 8.4. Other provisions 9. Tax liabilities 9.1. Current 9.2. Deferred 10. Welfare Fund 11. Other liabilities 12. Capital having the nature of a financial liability TOTAL LIABILITIES EQUITY 1. Own funds 1.1. Capital 1.1.1 Issued 1.1.2 Less: Uncalled capital 1.2. Share Premium 1.3. Reserves 1.4. Other equity instruments 1.4.1. Equity component of compound financial instruments 1.4.2. Non-voting equity units and associated funds 1.4.3. Other equity instruments 1.5. Less: treasury shares 1.6. Profit/(loss) for the year attributable to the parent 1.7. Less: dividends and remuneration 2. Valuation adjustments 2.1. Available-for-sale financial assets 2.2. Cash flow hedges 2.3. Hedges of net investments in foreign operations 2.4. Exchange differences 2.5. Non-current assets held for sale 2.7. Other valuation adjustments TOTAL EQUITY TOTAL LIABILITIES AND EQUITY MEMORANDUM ITEM 1. Contingent exposures 2. Contingent commitments 31/12/2015 31/12/2014 12,428,660 12,415,129 13,531 178,534,410 19,474,064 23,093,076 115,176,798 18,759,949 1,045,906 984,617 974,506 2,732,687 364,368 1,883,987 387,179 97,153 810,966 163 810,803 779,807 196,261,036 18,148,988 18,091,395 57,593 194,760,450 36,500,033 23,670,120 113,025,298 18,704,802 1,043,359 1,816,838 2,437,602 1,456,769 391,288 416,146 419,019 230,316 1,077,805 461 1,077,344 877,194 218,758,808 11,325,470 9,213,863 9,213,863 1,218,016 (46,473) 940,064 634,310 605,823 (1,813) 39 30,261 11,959,780 208,220,816 26,721,870 7,365,636 19,356,234 10,811,603 11,517,329 11,517,329 4,054,700 (5,466,374) (67,625) 773,573 1,117,188 1,091,531 (1,239) 214 26,682 11,928,791 230,687,599 25,382,597 7,645,716 17,736,881 175 Bankia, S.A. Income statement for the years ended 31 December 2015 and 2014 (Thousands of euros) 31/12/2015 1. Interest and similar income 2. Interest expense and similar charges 3. Remuneration of capital having the nature of a financial liability A. NET INTEREST INCOME 31/12/2014 3,622,819 4,520,592 (1,005,304) (1,817,140) - - 2,617,515 2,703,452 4. Return on equity instruments 52,007 295,048 6. Fees and commission income 931,664 965,033 7. Fees and commission expenses (73,570) (72,755) 8. Gains and losses on financial assets and liabilities (net) 271,588 175,250 8.1. Held for trading (30,165) (20,187) 8.2. Other financial instruments at fair value through profit or loss - - 8.3. Financial instruments not measured at fair value through profit or loss 395,037 231,245 8.4. Other (93,284) (35,808) 9. Exchange differences (net) 28,173 6,161 10. Other operating income 54,488 97,928 (269,533) (275,380) 11. Other operating expenses B. GROSS INCOME 3,612,332 3,894,737 (1,418,511) (1,473,418) 12.1. Staff costs (912,555) (926,832) 12.2. Other general administrative expenses (505,956) (546,586) 13. Depreciation and amortisation charge (137,162) (142,268) 14. Provisions (net) (129,994) (200,300) 15. Impairment losses on financial assets (net) (589,013) (793,453) 15.1. Loans and receivables (632,646) (821,611) 12. Administrative expenses 15.2. Other financial instruments not measured at fair value through profit or loss C. NET OPERATING INCOME/(EXPENSE) 16. Impairment losses on other assets (net) 16.1. Goodwill and other intangible assets 43,633 28,158 1,337,652 1,285,298 96,275 (16,563) - - 16.2. Other assets 96,275 (16,563) 17. Gains/(losses) on disposal of assets not classified as non-current assets held for sale 16,493 (2,442) - - 18. Negative goodwill on business combinations 19. Gains/(losses) on non-current assets held for sale not classified as discontinued operations (243,741) (257,226) D. PROFIT/(LOSS) BEFORE TAX 1,206,679 1,009,067 20. Income tax (266,615) (235,494) - - 940,064 773,573 21. Mandatory transfer to welfare funds E. PROFIT/(LOSS) FOR THE YEAR FROM CONTINUING OPERATIONS 22. Profit/(loss) from discontinued operations (net) F. CONSOLIDATED PROFIT/(LOSS) FOR THE YEAR - - 940,064 773,573 176 BANKIA, S.A. Statement of recognised income and expense for the years ended 31 December 2015 and 2014 (Thousands of euros) A) CONSOLIDATED PROFIT/(LOSS) FOR THE YEAR 31/12/2015 31/12/2014 940,064 773,573 (482,878) 397,742 3,579 19,784 5,113 28,263 - - (1,534) (8,479) (486,457) 377,958 1. Available-for-sale financial assets (693,869) 547,757 1.1. Revaluation gains/(losses) (320,220) 776,120 1.2. Amounts transferred to income statement (373,649) (228,363) - - (820) (6,589) (820) (6,589) 2.2. Amounts transferred to income statement - - 2.3. Amounts transferred to initial carrying amount of hedged items - - 2.4. Other reclassifications - - - - 3.1. Revaluation gains/(losses) - - 3.2. Amounts transferred to income statement - - 3.3. Other reclassifications - - - - 4.1. Revaluation gains/(losses) - - 4.2. Amounts transferred to income statement - - 4.3. Other reclassifications - - (250) (1,229) (250) (1,229) 5.2. Amounts transferred to income statement - - 5.3. Other reclassifications - - - - 9. Income tax on items that could be reclassified to profit or loss 208,482 (161,981) C) TOTAL RECOGNISED INCOME AND EXPENSE (A+B) 457,186 1,171,315 B) OTHER RECOGNISED INCOME AND EXPENSE B.1) Items not to be reclassified to profit or loss 1. Actuarial gains/(losses) on defined-benefit pension plans 2. Non-current assets held for sale 4. Companies accounted for using the equity method B.2) Items eligible to be reclassified to profit or loss 1.3. Other reclassifications 2. Cash flow hedges 2.1. Revaluation gains/(losses) 3. Hedges of net investments in foreign operations 4. Exchange differences 5. Non-current assets held for sale 5.1. Revaluation gains/(losses) 8. Other recognised income and expense 177 Bankia, S.A. Statement of changes in total equity for the year ended 31 December 2015 (Thousands of euros) OWN FUNDS Share capital 1. Balance at 01 January 2015 Share premium Less: treasury shares Other equity instruments Reserves Profit/(loss) for the year Less: Dividends and remuneration Total own funds VALUATION ADJUSTMENTS TOTAL EQUITY 11,517,329 4,054,700 (5,466,374) - (67,625) 773,573 - 10,811,603 1,117,188 11,928,791 1.1 Adjustments due to accounting policy change - - - - - - - - - - 1.2 Error adjustments - - - - - - - - - - 11,517,329 4,054,700 (5,466,374) - (67,625) 773,573 - 10,811,603 1,117,188 11,928,791 2. Adjusted opening balance 3. Total recognised income and expense 4. Other changes in equity 4.1 Capital increases - - - - - 940,064 - 940,064 (482,878) 457,186 (2,303,466) (4,054,700) 6,684,390 - 21,152 (773,573) - (426,197) - (426,197) - - - - - - - - - - (2,303,466) (4,054,700) 6,358,166 - - - - - - - 4.3 Conversion of financial liabilities into equity - - - - - - - - - - 4.4 Increase in other equity instruments - - - - - - - - - - 4.5 Reclassification of financial liabilities to other equity instruments - - - - - - - - - - 4.6 Reclassification of other equity instruments to financial liabilities - - - - - - - - - - 4.7 Remuneration to members - - - - - (201,553) - (201,553) - (201,553) 4.8 Treasury share transactions (net) - - (9,736) - 21,152 - - 11,416 - 11,416 4.9 Transfers between equity accounts - - 572,020 - - (572,020) - - - - 4.10 Increases/(decreases) due to business combinations - - - - - - - - - - 4.11 Discretionary transfer to welfare projects and funds - - - - - - - - - - 4.12 Equity instrument-based payments - - - - - - - - - - 4.13 Other increases/(decreases) in equity - - (236,060) - - - - (236,060) - (236,060) 9,213,863 - 1,218,016 - (46,473) 940,064 - 11,325,470 634,310 11,959,780 4.2 Capital reductions 5. Balance at 31 December 2015 178 Bankia, S.A. Statement of changes in total equity for the year ended 31 December 2014 (Thousands of euros) OWN FUNDS Share capital Share premium Less: treasury shares Other equity instruments Reserves Less: Dividends and remuneration Profit/(loss) for the year 4,054,700 (5,532,242) - 11,753 - - - - - - - - - 1.2 Error adjustments - - - - - - - - - - 11,517,329 4,054,700 (5,532,242) - 11,753 67,683 - 10,095,717 719,446 10,815,163 3. Total recognised income and expense - - - - - 773,573 - 773,573 397,742 1,171,315 4. Other changes in equity - - 65,868 - 55,872 (67,683) - (57,687) - (57,687) 4.1 Capital increases - - - - - - - - - - 4.2 Capital reductions - - - - - - - - - - 4.3 Conversion of financial liabilities into equity - - - - - - - - - - 4.4 Increase in other equity instruments - - - - - - - - - - 4.5 Reclassification of financial liabilities to other equity instruments - - - - - - - - - - 4.6 Reclassification of other equity instruments to financial liabilities - - - - - - - - - - 4.7 Remuneration to members - - - - - - - - - - 4.8 Treasury share transactions (net) - - 7,265 - 55,872 - - (48,607) - (48,607) 4.9 Transfers between equity accounts - - 67,683 - - (67,683) - - - - 4.10 Increases/(decreases) due to business combinations - - - - - - - - - - 4.11 Discretionary transfer to welfare projects and funds - - - - - - - - - - 4.12 Equity instrument-based payments - - - - - - - - - - 4.13 Other increases/(decreases) in equity - - (9,080) - - - - (9,080) - (9,080) 11,517,329 4,054,700 (5,466,374) - 67,625 773,573 - 10,811,603 1,117,188 11,928,791 5. Balance at 31 December 2014 10,095,717 VALUATION ADJUSTMENTS 11,517,329 2. Adjusted opening balance - VALUATION ADJUSTMENTS 1.1 Adjustments due to accounting policy change 1. Balance at 01 January 2014 67,683 Total own funds 719,4466 10,815,163 - 179 Bankia, S.A. Statement of cash flows for the years ended 31 December 2015 and 2014 (Thousands of euros) A) CASH FLOWS USED IN OPERATING ACTIVITIES 1. Consolidated profit/(loss) for the year 2. Adjustments made to obtain the cash flows from operating activities 2.1. Depreciation and amortisation 2.2. Other 3. Net increase/(decrease) in operating assets 3.1. Financial assets held for trading 3.2. Other financial assets at fair value through profit or loss 3.3. Available-for-sale financial assets 3.4. Loans and receivables 3.5. Other operating assets 4. Net increase/(decrease) in operating liabilities 4.1. Financial liabilities held for trading 4.2. Other financial liabilities at fair value through profit or loss 4.3. Financial liabilities at amortised cost 4.4. Other operating liabilities 5. Income tax receipts/(payments) 2015 31/12/2014 (3,542,722) (1,890,921) 940,064 830,547 137,162 693,385 10,521,431 35,352 3,576,529 8,179,842 (1,270,292) (15,963,201) 655,857 (16,264,917) (354,141) 773,573 1,410,340 142,268 1,268,072 10,088,332 85,517 6,716,860 4,887,785 (1,601,830) (14,245,657) 1,520,657 (16,061,549) 295,235 128,437 82,491 B) CASH FLOWS FROM INVESTING ACTIVITIES 3,720,350 636,969 6. Payments 6.1. Tangible assets 6.2. Intangible assets 6.3. Investments 6.4. Subsidiaries and other business units 6.5. Non-current assets held for sale and associated liabilities 6.6. Held-to-maturity investments 6.7. Other payments related to investing activities 7. Proceeds 7.1. Tangible assets 7.2. Intangible assets 7.3. Investments 7.4. Subsidiaries and other business units 7.5. Non-current assets held for sale and associated liabilities 7.6. Held-to-maturity investments 7.7. Other proceeds related to investing activities 424,462 302,746 65,593 2,225 3,880 50,018 4,144,812 71,178 595,383 3,478,251 265,020 173,521 69,756 7,503 14,240 901,989 65,369 10,787 624,577 201,256 - - C) CASH FLOWS FROM FINANCING ACTIVITIES (125,498) 732,153 8. Payments 8.1. Dividends 8.2. Subordinated liabilities 8.3. Redemption of own equity instruments 8.4. Acquisition of own equity instruments 8.5. Other payments related to financing activities 9. Proceeds 9.1. Subordinated liabilities 9.2. Issuance of own equity instruments 9.3. Disposal of own equity instruments 9.4. Other proceeds related to financing activities 4,707,761 201,553 96,611 4,409,597 4,582,263 117,763 341,496 129,521 211,975 1,073,649 1,000,000 73,649 4,464,500 - - - 52,130 (521,799) F) CASH AND CASH EQUIVALENTS AT BEGINNING OF THE YEAR 2,926,779 3,448,578 G) CASH AND CASH EQUIVALENTS AT END OF THE YEAR 2,978,909 2,926,779 D) EFFECT OF EXCHANGE RATE DIFFERENCES E) NET INCREASE/(DECREASE) IN CASH AND CASH EQUIVALENTS (A+B+C+D) MEMORANDUM ITEM COMPONENTS OF CASH AND CASH EQUIVALENTS AT END OF YEAR 1.1. Cash 1.2. Cash equivalents at central banks 1.3. Other financial assets 1.4. Less: Bank overdrafts refundable on demand 740,870 2,238,039 - - Total cash and cash equivalents at end of year 2,978,909 2,926,779 737,604 2,189,175 - 180 Appendix II - Subsidiaries The key details on subsidiaries, including those classified under "Non-current assets held for sale" at 31 December 2015 are as follows: % Ownership interest owned by the Group % Current interest Company Business activity Location Direct Indirect % Current interest ABITARIA CONSULTORÍA Y GESTIÓN, S.A. Other independent services Madrid - SPAIN - 100.00 100.00 ARRENDADORA AERONÁUTICA, AIE Purchase and lease of aircraft Madrid - SPAIN 68.17 - 68.17 ARRENDADORA DE EQUIPAMIENTOS FERROVIARIOS, S.A. Purchase and lease of trains Barcelona - SPAIN 85.00 - 85.00 BANCAJA EMISIONES, S.A.U. Financial brokerage Castellón - SPAIN 100.00 - 100.00 BANKIA FONDOS, S.G.I.I.C., S.A. Manager of collective investment undertakings Madrid - SPAIN 100.00 - 100.00 BANKIA HABITAT, S.L.U. Real estate Valencia - SPAIN 100.00 - 100.00 BANKIA INVERSIONES FINANCIERAS, S.A.U. Corporate management Madrid - SPAIN 100.00 - 100.00 BANKIA MEDIACIÓN, OPERADOR DE BANCA SEGUROS VINCULADO, S.A.U. Insurance intermediary-Bancassurance operator Madrid - SPAIN 100.00 - 100.00 BANKIA PENSIONES, S.A., ENTIDAD GESTORA DE FONDOS DE PENSIONES Pension fund manager Madrid - SPAIN 35.74 64.26 100.00 BEIMAD INVESTMENT SERVICES COMPANY LIMITED Business management advisory services Beijing – PEOPLE´S REPUBLIC OF CHINA 100.00 - 100.00 CAYMADRID INTERNACIONAL, LTD. CENTRO DE SERVICIOS OPERATIVOS E INGENIERIA DE PROCESOS, S.L. Financial brokerage Great Cayman – CAYMAN ISLANDS 100.00 - 100.00 Other independent services Madrid - SPAIN 100.00 - 100.00 CORPORACIÓN FINANCIERA HABANA, S.A. (1) Industry, commerce and services financing La Habana – REPUBLIC OF CUBA 60.00 - 60.00 CORPORACIÓN INDUSTRIAL BANKIA, S.A.U. Corporate management Madrid - SPAIN 100.00 - 100.00 COSTA EBORIS, S.L.U. Real estate Valencia - SPAIN - 100.00 100.00 ENCINA LOS MONTEROS, S.L.U. Real estate Valencia - SPAIN - 100.00 100.00 ESPAI COMERCIAL VILA REAL,S.L. Real estate Castellón - SPAIN 48.48 46.18 94.66 FINCAS Y GESTIÓN INMOBILIARIA 26001, S.L.U. Real estate Valencia - SPAIN 100.00 - 100.00 GARANAIR, S.L. Other independent services Madrid - SPAIN 87.00 - 87.00 GEOPORTUGAL - IMOBILIARIA, LDA. Real Estate development Povoa du Varzim - PORTUGAL - 100.00 100.00 IB INVESTMENTS GMBH Real Estate development Berlín - GERMANY - 94.50 94.50 INMOGESTIÓN Y PATRIMONIOS, S.A. Corporate management Madrid - SPAIN 0.10 99.90 100.00 INVERSIONES Y DESARROLLOS 2069 MADRID, S.L.U. Real estate Madrid - SPAIN 100.00 - 100.00 MEDIACIÓN Y DIAGNÓSTICOS, S.A. Corporate management Madrid - SPAIN 100.00 - 100.00 MINERVA RENOVABLES S.A.U. Photovoltaic energy Madrid - SPAIN 100.00 - 100.00 NAVICOAS ASTURIAS, S.L. (1) Real estate Madrid - SPAIN - 95.00 95.00 181 % Ownership interest owned by the Group % Current interest Company Business activity Location Indirect % Current interest 100.00 - 100.00 - 100.00 100.00 Direct NAVIERA CATA, S.A. Acquisition, leases and operation of ships Las Palmas de Gran Canarias - SPAIN OCIO LOS MONTEROS, S.L.U. Real estate Valencia - SPAIN PAGUMAR, A.I.E. Acquisition, leases and operation of ships Las Palmas de Gran Canarias - SPAIN 85.45 - 85.45 PARTICIPACIONES Y CARTERA DE INVERSIÓN, S.L. Corporate management Madrid - SPAIN 0.01 99.99 100.00 SECTOR DE PARTICIPACIONES INTEGRALES, S.L. SEGURBANKIA, S.A. CORREDURÍA DE SEGUROS DEL GRUPO BANKIA Corporate management Madrid - SPAIN 100.00 - 100.00 Insurance intermediary Madrid - SPAIN 0.02 99.98 100.00 TORRE NORTE CASTELLANA, S.A. Real estate Madrid - SPAIN 100.00 - 100.00 VALENCIANA DE INVERSIONES MOBILIARIAS, S.L.U. Corporate management Valencia - SPAIN 100.00 - 100.00 VALORACIÓN Y CONTROL, S.L. Corporate management Madrid - SPAIN 0.01 99.99 100.00 (1) Classified under "Non-current assets held for sale”. 182 Appendix III - Jointly-controlled entities The key details on jointly-controlled entities at 31 December 2015 are as follows: % Ownership interest owned by the Group Thousands of euros Investee information(*) % Current interest Company Business activity Business activity ASEGURADORA VALENCIANA, S.A. DE SEGUROS Y REASEGUROS Underwriter Majadahonda (Madrid) - SPAIN BANKIA MAPFRE VIDA, S.A. DE SEGUROS Y REASEGUROS Life insurance Madrid - SPAIN LAIETANA VIDA COMPAÑÍA DE SEGUROS DE LA CAJA DE AHORROS LAIETANA, S.A. Underwriter Majadahonda (Madrid) - SPAIN 2015 Indirect Total ownership interest Assets (*) Liabilities (*) Profit/(loss) 49.00 - 49.00 2,729,885 2,558,547 7,463 - 49,00 49.00 5,824,995 5,541,655 51,081 49,00 - 49,00 247.936 233,740 908 Direct (*) Latest available data, unaudited. 183 Appendix IV - Jointly-controlled entities and associates classified under Non-current assets held for sale The key details on jointly-controlled entities and associates classified under "Non-current assets held for sale" at 31 December 2015 are as follows: Thousands of euros Investee information (*) % Ownership interest owned by the Group 2015 % Current interest Company Business activity Location Direct Indirect Total ownership interest Assets Liabilities Profit/(loss) (13,227) Jointly controlled entities GLOBAL VIA INFRAESTRUCTURAS, S.A. Development and operation of public infrastructure Madrid - SPAIN - 50.00 50.00 3,764,645 3,063,220 IB OPCO HOLDING, S.L. Other independent services Madrid - SPAIN - 43.59 43.59 2,612,005 2,662 (13) MADRID DEPORTE AUDIOVISUAL, S.A. Other independent services Madrid - SPAIN 47.50 - 47.50 73,530 73,373 (1,653) ACINELAV INVERSIONES 2006, S.L. Real estate Valencia - SPAIN - 25.40 25.40 280,178 304,435 (8,220) AGRUPACIÓN DE LA MEDIACION ASEGURADORA DE LAS ENTIDADES FINANCIERAS AIE Services Madrid - SPAIN - 33.33 33.33 459 714 168 ALAZOR INVERSIONES, S.A. Other activities related to road transport Villaviciosa de Odon (Madrid)- SPAIN - 20.00 20.00 1,403,122 1,297,341 (25,023) ARRENDADORA FERROVIARIA, S.A. Purchase and lease of trains Barcelona - SPAIN 29.07 - 29.07 384,269 384,855 3 AVALMADRID, S.G.R. SME financing Madrid - SPAIN 27.37 - 27.37 106,616 64,185 - BAJA CALIFORNIA INVESTMENTS, B.V. Real estate Holland - NETHERLANDS - 40.00 40.00 76,860 4 (51) COSTA BELLVER, S.A. Real estate Castellón - SPAIN - 46.40 46.40 8,936 8,536 (420) FERROMOVIL 3000, S.L. Purchase and lease of railway stock Madrid - SPAIN 30.00 - 30.00 519,738 489,826 165 FERROMOVIL 9000, S.L. Purchase and lease of railway stock Madrid - SPAIN 30.00 - 30.00 336,749 314,707 (6) FOMENTO DE INVERSIONES RIOJANAS, S.A. Holding company Logroño (La Rioja) - SPAIN - 40.00 40.00 11,296 8 81 HACIENDAS MARQUÉS DE LA CONCORDIA, S.A. Winemaking Alfaro (La Rioja) - SPAIN - 16.16 16.16 9,697 574 (2,373) MAQUAVIT INMUEBLES, S.L. Property holdings Madrid - SPAIN - 43.16 43.16 50,323 4,705 (284) NEWCOVAL, S.L. Real estate Valencia - SPAIN - 50.00 50.00 746 659 (7) NUEVAS ACTIVIDADES URBANAS, S.L. Real estate Valencia - SPAIN - 48.62 48.62 287,886 117,487 (81,247) NUMZAAN, S.L. IN LIQUIDATION Real estate Zaragoza - SPAIN 14.13 - 14.13 1,381 66,399 (859) PARQUE CENTRAL AGENTE URBANIZADOR, S.L. Real estate Valencia - SPAIN 10.83 17.10 27.93 55,432 56,207 (1,910) PLAN AZUL 07, S.L. Purchase and lease of railway stock Madrid - SPAIN 31.60 - 31.60 377,998 356,638 3,480 PORTUNA INVESTMENT, B.V. Real estate Holland - NETHERLANDS - 40.00 40.00 48,668 17 (175) RENOVABLES SAMCA S.A. Electricity generation Badajoz - SPAIN - 33.33 33.33 587,626 348,348 10,843 RESIDENCIAL NAQUERA GOLF, S.A. Real estate Valencia - SPAIN - 23.75 23.75 - - - Associates 184 Thousands of euros Investee information (*) % Ownership interest owned by the Group 2015 % Current interest Company Business activity Location Direct Indirect Total ownership interest Assets Liabilities Profit/(loss) (5) RIVIERA MAYA INVESTMENT, B.V. Real estate Holland – NETHERLANDS - 40.00 40.00 18,212 4 ROYACTURA, S.L. Real estate Las Rozas de Madrid (Madrid) - SPAIN - 45.00 45.00 46,680 54,530 - SERALICAN S.L. Foodstuffs Ingenio (Las Palmas de Gran Canarias) - SPAIN 40.00 - 40.00 6,972 5,883 (479) SHARE CAPITAL, S.L. Real estate Paterna (Valencia) - SPAIN - 43.02 43.02 15,630 80,243 (3,642) - - - 50.00 50.00 - 9.90 15.56 25.46 72,543 81,680 (3,835) Logroño (La Rioja) - SPAIN - 50.00 50.00 16,279 17,724 (748) Logroño (La Rioja) - SPAIN - 50.00 50.00 9,681 (17) 314 40.00 23,108 4 50 107,527 118,419 - 9,942 40,325 (1,203) SOCIETE CASA MADRID DEVELOPMENT Equity investments Casablanca – MOROCCO URBANIZADORA FUENTE SAN LUIS, S.L. Real estate Valencia – SPAIN VALDEMONTE PROYECTOS, S.L. Residential leasing VALDEMONTE RENTAS, S.L. Residential leasing VARAMITRA REAL ESTATES, B.V. Real estate Holland - NETHERLANDS VEHÍCULO DE TENENCIA Y GESTIÓN 9, S.L. Real estate development Madrid - SPAIN VILADECAVALLS PARK, CENTRO INDUSTRIAL, LOGÍSITICO Y COMERCIAL, S.A. Real estate development Barcelona - SPAIN - 40.00 22.87 19.79 42.66 - 34.73 34.73 (*) Latest available unaudited data. 185 Appendix V – Securitization funds (Thousands of euros) ITEM CIBELES III AyT 2 loan securitization BANCAJA 3 loan securitization BANCAJA 4 loan securitization BANCAJA 5 loan securitization FTPYME BANCAJA 2 loan securitization BANCAJA 6 loan securitization AyT HIPOTECARIO IV loan securitization AYT 1 TIT FONDO TIT HIPOTECARIA Total derecognised (Thousands of euros) ITEM AyT COLATERALES GLOBAL loan securitization AyT FTPYME II loan securitization FTPYME II loan securitization FTPYME I loan securitization RMBS I loan securitization RMBS II loan securitization RMBS III loan securitization RMBS IV loan securitization ICO-FTVPO I loan securitization MADRID RESIDENCIAL I loan securitization MADRID RESIDENCIAL II loan securitization CORPORATIVOS V loan securitization MBS BANCAJA 1 loan securitization BANCAJA 7 loan securitization FTPYME BANCAJA 3 loan securitization BANCAJA 8 loan securitization MBS BANCAJA 2 loan securitization CM BANCAJA 1 loan securitization BANCAJA 9 loan securitization MBS BANCAJA 3 loan securitization CONSUMO BANCAJA 1 loan securitization PYME BANCAJA 5 loan securitization BANCAJA 10 loan securitization MBS BANCAJA 4 loan securitization BANCAJA 11 loan securitization FTPYME BANCAJA 6 loan securitization BANCAJA 13 loan securitization MBS BANCAJA 6 loan securitization BANCAJA-BVA VPO 1 loan securitization FTGENVAL BANCAJA 1 loan securitization BANCAJA LEASING 1 loan securitization MBS BANCAJA 7 loan securitization MBS BANCAJA 8 loan securitization BANKIA PYME I loan securitization AYT HIPOTECARIO MIXTO II AYT ICO-TFVVPO III FTA Total balance 31/12/2015 78,481 112,336 134,493 312,728 12,288 650,326 31/12/2015 Total Maturity 57,238 2048 23,868 2032 869,981 2049 773,873 2049 1,481,179 2050 1,151,739 2050 139,953 2050 496,864 2051 443,956 2049 59,566 2033 397,289 2034 29,618 2034 442,758 2034 162,609 2035 656,815 2040 236,121 2040 79,898 2035 1,219,597 2046 660,114 2050 1,030,391 2047 119,664 2041 1,862,117 2048 527,182 2048 185,023 2047 197,088 2048 607,056 2059 314,378 2060 9,177 2036 59,312 2052 231,573 2049 14,525,997 31/12/2014 21,469 3,964 99,378 131,497 155,287 20,346 359,206 14,637 784 806,568 31/12/2014 Total 65,930 28,324 276,753 340,110 934,380 833,658 1,580,002 1,211,820 155,185 524,810 467,267 718,342 74,390 453,601 36,995 502,807 190,941 42,090 755,102 271,929 44,986 96,668 1,351,399 767,122 1,139,232 140,307 2,020,155 596,883 208,722 213,204 357,311 664,417 344,847 394,526 10,624 67,740 17,882,579 Maturity 2048 2032 2042 2046 2049 2049 2050 2050 2050 2051 2049 2040 2033 2034 2034 2034 2035 2036 2040 2040 2018 2035 2046 2050 2047 2041 2048 2048 2047 2048 2032 2059 2060 2049 2036 2052 186 Appendix VI – Marketable debt securities and subordinated liabilities issued Marketable debt securities The breakdown of this item on the accompanying consolidated balance sheet is as follows: (Thousands of euros) 2015 2014 Currency Latest maturity BN CM 27/07/16 euro 2016 32,000 EUR 3M+0.20% 32,000 BB+ Bankia Personal Guarantee BN BANCAJA 25/01/16 euro 2016 500,000 EUR 3M+0.20% 500,000 BB+ Bankia Personal Guarantee Bankia 2014-1 ICO facility bonds euro 2016 2,007 EUR 6M+2.30% Semi-annual interest 6,019 - Bankia Personal Guarantee Bankia 2014-3 ICO facility bonds euro 2016 1,875 EUR 6M+1.85% Semi-annual interest 5,625 - Bankia Personal Guarantee Bankia 2014-6 ICO facility bonds euro 2016 7,100 EUR 6M+1.85% Semi-annual interest 25,450 - Bankia Personal Guarantee Bankia 2014-9 ICO facility bonds euro 2016 2,759 EUR 6M+2.24% Semi-annual interest 5,450 - Bankia Personal Guarantee Bankia 2014-10 ICO facility bonds euro 2016 16,549 EUR 6M+1.85% Semi-annual interest 33,225 - Bankia Personal Guarantee Bankia 2014-12 ICO facility bonds euro 2016 1,650 EUR 6M+1.85% Semi-annual interest 3,300 - Bankia Personal Guarantee Bankia 2014-13 ICO facility bonds euro 2016 2,225 EUR 6M+1.85% Semi-annual interest 4,450 - Bankia Personal Guarantee Bankia 2014-16 ICO facility bonds euro 2016 20,463 EUR 6M+1.55% Semi-annual interest 40,925 - Bankia Personal Guarantee Bankia 2014-18 ICO facility bonds euro 2016 1,384 EUR 6M+1.55% Semi-annual interest 9,825 - Bankia Personal Guarantee BN BANCAJA 14/02/17 euro 2017 500,000 4.38% 500,000 BB+ Bankia Personal Guarantee BN BANKIA 2015-1 euro 2017 125,300 1.5% annual - BB+ Bankia Personal Guarantee BN BANKIA 2015-2 euro 2017 158,900 1.5% annual - BB+ Bankia Personal Guarantee BN CM EMTN 2008-2 14/05/18 euro 2018 25,000 EUR 3M+0.98% 25,000 BB+ Bankia Personal Guarantee BN BANCAJA 22/05/18 euro 2018 50,000 1.50% 50,000 BB+ Bankia Personal Guarantee Bankia 2014-2 ICO facility bonds euro 2018 2,172 EUR 6M+3.50% Semi-annual interest 3,041 - Bankia Personal Guarantee Bankia 2014-4 ICO facility bonds euro 2018 2,172 EUR 6M+ 2.75% Semi-annual interest 3,041 - Bankia Personal Guarantee Bankia 2014-5 ICO facility bonds euro 2018 1,687 EUR 6M+3.00% Semi-annual interest 2,625 - Bankia Personal Guarantee Bankia 2014-7 ICO facility bonds euro 2018 7,293 EUR 6M+ 2.75% Semi-annual interest 10,025 - Bankia Personal Guarantee Bankia 2014-8 ICO facility bonds euro 2018 2,627 EUR 6M+ 2.75% Semi-annual interest 4,900 - Bankia Personal Guarantee Bankia 2014-14 ICO facility bonds euro 2018 2,292 EUR 6M+ 2.35% Semi-annual interest 5,850 - Bankia Personal Guarantee Bankia 2014-17 ICO facility bonds euro 2018 5,812 EUR 6M+ 2.35% Semi-annual interest 7,750 - Bankia Personal Guarantee Bankia 2014-19 ICO facility bonds euro 2018 3,019 EUR 6M+ 2.35% Semi-annual interest 4,025 - Bankia Personal Guarantee BN Bankia 2014-1 euro 2019 1,000,000 BB+ Bankia Personal Guarantee Bankia 2014-11 ICO facility bonds euro 2020 2,590 EUR 6M+ 2.75% Semi-annual interest 5,725 - Bankia Personal Guarantee Bankia 2014-15 ICO facility bonds euro 2020 6,303 EUR 6M+ 2.35% Semi-annual interest 9,350 - Bankia Personal Guarantee Bankia 2014-20 ICO facility bonds euro 2020 2,725 EUR 6M+ 2.35% Semi-annual interest 3,975 - Bankia Personal Guarantee TYPE OF DEBT SECURITY Nominal amount Annual nominal interest rate Nominal amount Credit rating Issuer/Issue(1) Type of guarantee extended Marketable debt securities 1,000,000 3.50% 187 (Thousands of euros) 2015 2014 Currency Latest maturity BN CM 16/06/23 euro 2023 172,000 5.75% 172,000 BB+ Bankia Personal Guarantee BN CM 29/12/28 euro 2028 65,000 4.76% 65,000 BB+ Bankia Personal Guarantee Securitization bonds euro - - 4,424,198 - CH CM 14/12/15 Euro 2015 - 3.50% 2,000,000 AA Mortgage Portfolio-Mortgage Law CH BANCAJA 28/01/15 Euro 2015 - 4.38% 250,000 AA Mortgage Portfolio-Mortgage Law CH CM 05/07/16 Euro 2016 124,050 4.25% 124,050 AA Mortgage Portfolio-Mortgage Law CH CM 29/06/16 Euro 2016 1,000,000 5.75% 1,000,000 AA Mortgage Portfolio-Mortgage Law CH CM 05/10/16 Euro 2016 1,750,000 3.63% 1,750,000 AA Mortgage Portfolio-Mortgage Law CH CM 05/07/16 euro 2016 2,520,000 4.25% 2,520,000 AA Mortgage Portfolio-Mortgage Law CH CM 10/11/17 euro 2017 - EUR 1M+2.50% 1,000,000 AA Mortgage Portfolio-Mortgage Law CH CM 25/05/18 euro 2018 2,060,000 4.25% 2,060,000 AA Mortgage Portfolio-Mortgage Law CH BANKIA 2012-5 euro 2018 - 600,000 AA Mortgage Portfolio-Mortgage Law CH CM 28/06/19 euro 2019 1,600,000 5.00% 1,600,000 AA Mortgage Portfolio-Mortgage Law CH BANCAJA 10/01/19 euro 2019 1,500,000 EUR 1M+2.50% 3,000,000 AA Mortgage Portfolio-Mortgage Law CH CM 26/04/22 euro 2022 1,500,000 4.50% 1,500,000 AA Mortgage Portfolio-Mortgage Law CH BANKIA 2015-2 euro 2022 1,250,000 1.125% annual - AA Mortgage Portfolio-Mortgage Law CH BANKIA 2014-1 euro 2023 2,500,000 EUR 1M+1.40% 2,500,000 AA Mortgage Portfolio-Mortgage Law CH CM 03/02/25 euro 2025 2,000,000 4.00% 2,000,000 AA Mortgage Portfolio-Mortgage Law CH BANKIA 2015-1 euro 2025 1,000,000 1% annual - AA Mortgage Portfolio-Mortgage Law CH BANKIA 2014-2 euro 2027 2,500,000 EUR 1M+1.40% 2,500,000 AA Mortgage Portfolio-Mortgage Law CH BANKIA 2014-3 euro 2028 2,500,000 EUR 1M+1.40% 2,500,000 AA Mortgage Portfolio-Mortgage Law CH CM 24/03/36 euro 2036 2,000,000 4.13% 2,000,000 AA Mortgage Portfolio-Mortgage Law Promissory notes euro 2015 745,300 CM 2010-7 02/06/15 Structured bond euro 2015 CM 2010-8 02/06/15 Structured bond euro CM 2010-4 30/04/15 Structured bond CM 2010-5 30/04/15 Structured bond TYPE OF DEBT SECURITY Total Own shares Valuation adjustments and other Balances at the end of the year (amortised cost) Nominal amount Annual nominal interest rate 3,891,790 EUR 1M+3.50% Nominal amount Credit rating Issuer/Issue(1) Type of guarantee extended - (2) 706,314 B Bankia Personal Guarantee - COUPON 0% 20,000 BB+ Bankia Personal Guarantee 2015 - COUPON 0% 20,000 BB+ Bankia Personal Guarantee euro 2015 - COUPON 0% 70,000 BB+ Bankia Personal Guarantee euro 2015 - COUPON 0% 70,000 BB+ Bankia Personal Guarantee 33,164,044 36,753,138 (11,886,776) (15,451,622) 1,603,633 2,048,434 22,880,901 23,349,950 (1) GGB issue backed by the Spanish government. Latest credit rating assigned by DBRS is from 19 October 2015. Rating of remain issues by Fitch Ratings on 19 May 2015. (2) Promissory notes issued an at average rate of 0.169% and for an average term of 99 days. 188 The breakdown of subordinated liabilities issued on the accompanying consolidated balance sheet is as follows: (Thousands of euros) 2015 TYPE OF DEBT SECURITY BN SUB BANKIA2014 Total Valuation adjustments and other Balances at the end of the year (amortised cost) Currency Latest maturity EUR 2024 Nominal amount 1,000,000 2014 Annual nominal interest rate 4.00% Nominal amount 1,000,000 1,000,000 1,000,000 45,906 43,356 1,045,906 1,043,356 Credit rating Issuer/Issue Type of guarantee extended BB Bankia Personal Guarantee 189 Appendix VII – Movement in issues Details of issues, repurchases and repayments of debt securities in 2015 and 2014 by the Bank or Group companies: 31/12/2015 (Millions of euros) Issuer information Data concerning issuances, repurchases and repayments in 2015 Transaction date Maturity date Market where listed Issue currency Amount of issue/repurchase or repayment Balance outstandi ng Coupon Type of guarantee issued CH BANKIA 2015-1 25/03/15 25/09/25 AIAF euro 1,000 1,000 1.00% Mortgage Portfolio-Mortgage Law ES0413307101 CH BANKIA 2015-2 05/08/15 05/08/22 AIAF euro 1,250 1,250 1.13% Mortgage Portfolio-Mortgage Law ES0313307185 BN BANKIA 2015-1 09/10/15 09/10/17 AIAF euro 125 125 1.5% Bankia Personal Guarantee BB+ ES0313307193 BN BANKIA 2015-2 10/11/15 10/11/17 AIAF euro 159 159 1.5% Bankia Personal Guarantee Repayment - ES0313307011 Bankia 2014-1 ICO facility bonds 10/05/14 10/05/16 AIAF euro 4 2 EUR 6M+2.30% Bankia Personal Guarantee Repayment - ES0313307029 Bankia 2014-2 ICO facility bonds 10/05/14 10/05/18 AIAF euro 0.8 3 EUR 6M+3.50% Bankia Personal Guarantee Spain Repayment - ES0313307037 Bankia 2014-3 ICO facility bonds 10/06/14 10/06/16 AIAF euro 4 2 EUR 6M+1.85% Bankia Personal Guarantee Spain Repayment - ES0313307045 Bankia 2014-4 ICO facility bonds 10/06/14 10/06/18 AIAF euro 0,9 2 EUR 6M+2.75% Bankia Personal Guarantee Country of residence Transaction Credit rating Issuer/Issue(1) Spain Issue AA ES0413307093 Spain Issue AA Spain Issue BB+ Spain Issue Spain Spain ISIN code Type of security Spain Repayment - ES0313307052 Bankia 2014-5 ICO facility bonds 10/06/14 10/06/18 AIAF euro 1 2 EUR 6M+3.00% Bankia Personal Guarantee Spain Repayment - ES0313307060 Bankia 2014-6 ICO facility bonds 10/07/14 10/07/16 AIAF euro 18 7 EUR 6M+1.85% Bankia Personal Guarantee Spain Repayment - ES0313307078 Bankia 2014-7 ICO facility bonds 10/07/14 10/07/18 AIAF euro 3 8 EUR 6M+ 2.75% Bankia Personal Guarantee Spain Repayment - ES0213307012 Bankia 2014-8 ICO facility bonds 10/07/14 10/07/20 AIAF euro 2 3 EUR 6M+ 2.75% Bankia Personal Guarantee Spain Repayment - ES0313307086 Bankia 2014-9 ICO facility bonds 11/08/14 10/08/16 AIAF euro 2 3 EUR 6M+2.24% Bankia Personal Guarantee Spain Repayment - ES0313307094 Bankia 2014-10 ICO facility bonds 11/08/14 10/08/16 AIAF euro 16 17 EUR 6M+1.85% Bankia Personal Guarantee Spain Repayment - ES0313307102 Bankia 2014-11 ICO facility bonds 11/08/14 10/08/18 AIAF euro 3 3 EUR 6M+ 2.75% Bankia Personal Guarantee Spain Repayment - ES0313307110 Bankia 2014-12 ICO facility bonds 10/09/14 10/09/16 AIAF euro 2 2 EUR 6M+1.85% Bankia Personal Guarantee Spain Repayment - ES0313307128 Bankia 2014-13 ICO facility bonds 10/10/14 10/10/16 AIAF euro 2 2 EUR 6M+1.85% Bankia Personal Guarantee Spain Repayment - ES0313307136 Bankia 2014-14 ICO facility bonds 10/10/14 10/10/18 AIAF euro 4 2 EUR 6M+ 2.35% Bankia Personal Guarantee Spain Repayment - ES0213307020 Bankia 2014-15 ICO facility bonds 10/10/14 10/10/20 AIAF euro 3 6 EUR 6M+ 2.35% Bankia Personal Guarantee Spain Repayment - ES0313307144 Bankia 2014-16 ICO facility bonds 10/11/14 10/11/16 AIAF euro 20 20 EUR 6M+1.55% Bankia Personal Guarantee Spain Repayment - ES0313307151 Bankia 2014-17 ICO facility bonds 10/11/14 10/11/18 AIAF euro 2 6 EUR 6M+ 2.35% Bankia Personal Guarantee Spain Repayment - ES0313307169 Bankia 2014-18 ICO facility bonds 10/12/14 10/12/16 AIAF euro 8 1 EUR 6M+ 1.55% Bankia Personal Guarantee Spain Repayment - ES0313307177 Bankia 2014-19 ICO facility bonds 10/12/14 10/12/18 AIAF euro 1 3 EUR 6M+ 2.35% Bankia Personal Guarantee Spain Repayment - ES0213307038 Bankia 2014-20 ICO facility bonds 10/12/14 10/12/20 AIAF euro 1 3 EUR 6M+ 2.35% Bankia Personal Guarantee Spain Repayment AA ES0414977258 CH BANCAJA 28/01/15 28/01/08 28/01/15 AIAF euro 250 - 4.38% Mortgage Portfolio-Mortgage Law Spain Repayment BB+ ES0314950603 BN CM 2010-4 30/04/15 structured bond 30/04/10 30/04/15 AIAF euro 70 - COUPON 0% Bankia Personal Guarantee Spain Repayment BB+ ES0314950611 BN CM 2010-5 30/04/15 structured bond 30/04/10 30/04/15 AIAF euro 70 - COUPON 0% Bankia Personal Guarantee Spain Reembolso AA ES0414977407 CH BANCAJA 10/01/19 10/05/11 10/01/2019 AIAF euro 1,500 1,500 EUR 1M+2.50% Mortgage Portfolio-Mortgage Law Spain Repayment AA ES0414950867 CH CM 10/11/17 10/05/11 10/11/2017 AIAF euro 1,000 - EUR 1M+2.50% Mortgage Portfolio-Mortgage Law Spain Repayment AA ES0413307051 CH BANKIA 2012-5 15/06/12 15/06/2018 AIAF euro 600 - EUR 1M +3.50% Mortgage Portfolio-Mortgage Law Spain Repayment AA ES0414950636 CH CM 14/12/15 14/12/05 14/12/15 AIAF euro 2,000 - 3.50% Mortgage Portfolio-Mortgage Law Spain Repayment BB+ ES0314950629 BN CM 2010-7 02/06/15 Structured bond 02/06/10 02/06/15 AIAF euro 20 - COUPON 0% Bankia Personal Guarantee Spain Repayment BB+ ES0314950637 BN CM 2010-8 02/06/2015 Structured bond 02/06/10 02/06/15 AIAF euro 20 - COUPON 0% Bankia Personal Guarantee Spain Issue B Varios Promissory notes and ECPs Varios Varios Varios euro 1,930 745 Miscellaneuos Bankia Personal Guarantee Spain Repayment B Varios Promissory notes and ECPs Varios Varios Varios Varios 1,891 - Miscellaneuos Bankia Personal Guarantee Varios Varios Varios Varios 532 - - - Varios Repayment Varios Securitization bonds (1) GGB issue backed by the Spanish government. Latest credit rating assigned by DBRS is from 19 October 2015. Rating of remain issues by Fitch Ratings on 19 May 2015. 190 31/12/2014 (Millions of euros) Issuer information Data concerning issuances, repurchases and repayments in 2014 Country of residence Transaction Credit rating Issuer/Issue(1) Spain Issue BBB- Spain Issue Spain Repayment Spain Amount of issue/repurchase Balance or repayment outstanding Transaction date Maturity date Market where listed Issue currency Coupon Type of guarantee issued ES0313307003 BN BANKIA 2014-1 17/01/14 17/01/19 AIAF euro 1,000 1,000 3.50% Bankia Personal Guarantee - ES0313307011 Bankia 2014-1 ICO facility bonds 10/05/14 10/05/16 AIAF euro 8 6 EUR 6M+2.30% Bankia Personal Guarantee - ES0313307011 Bankia 2014-1 ICO facility bonds 10/05/14 10/05/16 AIAF euro 2 6 EUR 6M+2.30% Bankia Personal Guarantee Issue - ES0313307029 Bankia 2014-2 ICO facility bonds 10/05/14 10/05/18 AIAF euro 3 3 EUR 6M+3.50% Bankia Personal Guarantee Spain Issue - ES0313307037 Bankia 2014-3 ICO facility bonds 10/06/14 10/06/16 AIAF euro 8 6 EUR 6M+1.85% Bankia Personal Guarantee Spain Repayment - ES0313307037 Bankia 2014-3 ICO facility bonds 10/06/14 10/06/16 AIAF euro 2 6 EUR 6M+1.85% Bankia Personal Guarantee Spain Issue - ES0313307045 Bankia 2014-4 ICO facility bonds 10/06/14 10/06/18 AIAF euro 3 3 EUR 6M+2.75% Bankia Personal Guarantee Spain Issue - ES0313307052 Bankia 2014-5 ICO facility bonds 10/06/14 10/06/18 AIAF euro 3 3 EUR 6M+3.00% Bankia Personal Guarantee ISIN code Type of security Spain Issue - ES0313307060 Bankia 2014-6 ICO facility bonds 10/07/14 10/07/16 AIAF euro 25 25 EUR 6M+1.85% Bankia Personal Guarantee Spain Issue - ES0313307078 Bankia 2014-7 ICO facility bonds 10/07/14 10/07/18 AIAF euro 10 10 EUR 6M+2.75% Bankia Personal Guarantee Spain Issue - ES0213307012 Bankia 2014-8 ICO facility bonds 10/07/14 10/07/20 AIAF euro 5 5 EUR 6M+2.75% Bankia Personal Guarantee Spain Issue - ES0313307086 Bankia 2014-9 ICO facility bonds 11/08/14 10/08/16 AIAF euro 5 5 EUR 6M+2.24% Bankia Personal Guarantee Spain Issue - ES0313307094 Bankia 2014-10 ICO facility bonds 11/08/14 10/08/16 AIAF euro 33 33 EUR 6M+1.85% Bankia Personal Guarantee Spain Issue - ES0313307102 Bankia 2014-11 ICO facility bonds 11/08/14 10/08/18 AIAF euro 6 6 EUR 6M+2.75% Bankia Personal Guarantee Spain Issue - ES0313307110 Bankia 2014-12 ICO facility bonds 10/09/14 10/09/16 AIAF euro 3 3 EUR 6M+1.85% Bankia Personal Guarantee Spain Issue - ES0313307128 Bankia 2014-13 ICO facility bonds 10/10/14 10/10/16 AIAF euro 4 4 EUR 6M+1.85% Bankia Personal Guarantee Spain Issue - ES0313307136 Bankia 2014-14 ICO facility bonds 10/10/14 10/10/18 AIAF euro 6 6 EUR 6M+2.35% Bankia Personal Guarantee Spain Issue - ES0213307020 Bankia 2014-15 ICO facility bonds 10/10/14 10/10/20 AIAF euro 9 9 EUR 6M+2.35% Bankia Personal Guarantee Spain Issue - ES0313307144 Bankia 2014-16 ICO facility bonds 10/11/14 10/11/16 AIAF euro 41 41 EUR 6M+1.55% Bankia Personal Guarantee Spain Issue - ES0313307151 Bankia 2014-17 ICO facility bonds 10/11/14 10/11/18 AIAF euro 8 8 EUR 6M+2.35% Bankia Personal Guarantee Spain Issue - ES0313307169 Bankia 2014-18 ICO facility bonds 10/12/14 10/12/16 AIAF euro 10 10 EUR 6M+1.55% Bankia Personal Guarantee Spain Issue - ES0313307177 Bankia 2014-19 ICO facility bonds 10/12/14 10/12/18 AIAF euro 4 4 EUR 6M+2.35% Bankia Personal Guarantee Spain Issue - ES0213307038 Bankia 2014-20 ICO facility bonds 10/12/14 10/12/20 AIAF euro 4 4 EUR 6M+2.35% Bankia Personal Guarantee Spain Issue A (high) ES0413307069 CH BANKIA 2014-1 26/05/14 26/05/23 AIAF euro 2,500 2,500 EUR 1M+1.40% Mortgage Portfolio-Mortgage Law Spain Issue A (high) ES0413307077 CH BANKIA 2014-2 26/05/14 26/05/27 AIAF euro 2,500 2,500 EUR 1M+1.40% Mortgage Portfolio-Mortgage Law Spain Issue A (high) ES0413307085 CH BANKIA 2014-3 26/05/14 26/05/28 AIAF euro 2,500 2,500 EUR 1M+1.40% Mortgage Portfolio-Mortgage Law Spain Issue B+ ES0213307004 Bankia 2014-1 Subordinated bond 22/05/14 22/05/24 AIAF euro 1,000 1,000 4.00% Bankia Personal Guarantee Spain Repayment A (high) ES0413307002 CH BANKIA 2011-1 24/11/11 24/11/16 AIAF euro 3,000 - EUR 1M+2.85% Mortgage Portfolio-Mortgage Law Spain Repayment A (high) ES0414950859 CH CM 2011-3 10/05/11 10/05/17 AIAF euro 1,000 - EUR 1M+2.50% Mortgage Portfolio-Mortgage Law Spain Repayment A (high) ES0413307044 CH BANKIA 2012-4 31/05/12 31/05/17 AIAF euro 3,500 - EUR 1M+3.50% Mortgage Portfolio-Mortgage Law Spain Repayment A (high) ES0413307051 CH BANKIA 2012-5 15/06/12 15/06/18 AIAF euro 1,400 600 EUR 1M+3.50% Mortgage Portfolio-Mortgage Law Spain Repayment Baa3 ES0414950677 CM 07-1 Territorial bonds 21/02/07 21/02/14 AIAF euro 1,250 - 4.25% Public Sector Portfolio Spain Repayment Baa3 ES0414950677 Retap CM 07-1 territorial bonds 21/02/07 21/02/14 AIAF euro 275 - 4.25% Public Sector Portfolio Spain Repayment A (high) ES0413307028 CH BANKIA 2012-2 29/02/12 28/02/14 AIAF euro 500 - 4.00% Mortgage Portfolio-Mortgage Law Spain Repayment A (high) ES0414950842 CH CM 2011-2 31/03/11 31/03/14 AIAF euro 750 - 4.88% Mortgage Portfolio-Mortgage Law Spain Repayment BBB- ES0314950553 BN CM 2010-1 15/03/10 17/03/14 AIAF euro 50 - COUPON 0% Bankia Personal Guarantee Spain Spain Repayment Repayment BBBBBB- ES0314950561 BN CM 2010-2 ES0214977151 BANCAJA 14th non-convertible bond issue 15/03/10 23/04/07 17/03/14 23/04/14 AIAF AIAF euro euro 52 850 - COUPON 0% EUR 3M+0.175% Bankia Personal Guarantee Bankia Personal Guarantee 191 (Millions of euros) Issuer information Data concerning issuances, repurchases and repayments in 2014 Country of residence Transaction Credit rating Issuer/Issue(1) Spain Repayment BBB- ES0214977060 BANCAJA 200 EM180915 Spain Repayment A (high) ES0414950594 Mortgage-covered bonds Spain Repayment A (high) ES0414950784 Mortgage-covered bonds Spain Issue F3 Miscellaneuos Promissory notes and ECPs Miscellaneous Miscellaneous Spain Repayment F3 Miscellaneuos Promissory notes and ECPs Miscellaneous Miscellaneous ISIN code Type of security Amount of issue/repurchase Balance or repayment outstanding Transaction date Maturity date Market where listed Issue currency Coupon Type of guarantee issued 18/06/03 18/09/15 AIAF euro 210 - EUR 12M+1.35% Bankia Personal Guarantee 30/10/02 30/10/14 AIAF euro 1,500 - 5.00% Mortgage Portfolio-Mortgage Law 13/11/09 13/11/14 AIAF euro 1,750 - 3.50% Mortgage Portfolio-Mortgage Law Miscellaneous euro 1,146 706 Miscellaneuos Bankia Personal Guarantee Miscellaneous Miscellaneous 640 - Miscellaneuos Bankia Personal Guarantee Miscellaneous Miscellaneous 408 - - - Others Miscellaneuos Securitization bonds Repayment Miscellaneous Miscellaneous (1) Ratings of mortgage-covered bonds by DBRS on 17 December 2014. Repayment Ratings of territorial bonds assigned by Moody's Investors Service on 13 December 2013, even though they are "non-participating" securities of Bankia. Ratings of other issues by Repayment Fitch Ratings on 15 April 2014. 192 Appendix VIII – Information on the mortgage market Mortgage-backed securities bonds, marketable and non-marketable, issued by the Group and outstanding at 31 December 2015 are recognised in the consolidated balance sheet under "Financial liabilities at amortised cost" (Note 20). The Group has no mortgage-backed debentures in issue. These mortgage securities are governed chiefly by Mortgage Market Law 2/1981, of 25 March, as amended by Law 41/2007, of 7 December, and by Royal Decree 716/2009, of 24 April, implementing certain provisions of the aforementioned Law. Declarations by the Board of Directors of Bankia, S.A. concerning the existence of policies and procedures required by applicable regulations In compliance with the requirements of applicable regulations, Bankia's Board of Directors declares that the Entity has express policies and procedures in relation to its mortgage market business, and that the Board of Directors is responsible for compliance with mortgage market regulations applicable to this business. These policies and procedures include, inter alia, (i) the criteria applied concerning the relationship that must exist between the amount of the loan and the appraisal value of the mortgaged property, and the influence of the existence of other additional collateral and the criteria applied in the selection of the appraisers; (ii) the relationship between the debt and the income of the borrower and the existence of procedures aimed at assuring the information supplied by the borrower and the borrower's solvency; (iii) the prevention of imbalances between flows from the hedging portfolio and those arising from making the payments owed on the securities. Regarding mortgage market laws and regulations, Bankia has in place suitable mortgage risk policies and procedures in the two major areas – assets and liabilities – to monitor and quantify the mortgage portfolio and the related borrowing limits. In terms of assets, mortgage risk exposure policy takes the form of multilevel decision-making in the Bank by means of a system of authorities and delegated powers. Credit risk policies were approved by the entity's Board of Directors on 23 July 2015 to stabilise the general approval criteria, including specific criteria by segments, such as portfolios associated with the mortgage market. General approval criteria include those associated with borrower risk, mainly the ability of the borrower to repay, with no reliance on guarantors or assets delivered as collateral, which are considered as alternative methods of collection. Consideration is also given to criteria associated with the transaction, mainly the suitability of financing in accordance with the customer's risk profile and adaptation of the product to the intended purpose. Specific policies for the mortgage portfolio establish considerations concerning the appraisal value associated with the loan as a cut-off point for the approval proposal. Risk management of this portfolio is based on a mandatory scoring methodology approved by the Supervisor, with specific monitoring of the cut-off points associated with the decision-making structure. Other basic criteria are the maximum timelines of the transactions and the type of products sold by the Bank. The guidelines laid out in the credit risk policies acknowledge property-based collateral subject to certain requirements, such as a first-charge requirement, and compliance with measurement criteria in accordance with the stipulations of prevailing regulations. Any imbalance between mortgage portfolio flows and issued securities is managed by a regular review of key portfolio parameters followed by a report to credit rating agencies for the purpose of monitoring issued securities. IT systems are in place to record, monitor and quantify these elements and to assess the degree of compliance with mortgage market requirements for the purposes of portfolio eligibility for covering the Bank's related borrowings. 193 In terms of liabilities, in line with its financing strategy in place at each given time in the light of the outstanding mortgage portfolio, the Bank makes mortgage-backed security issuance decisions on the basis of records that enable it to keep its issued securities within the bounds of eligibility for covering borrowings in compliance with mortgage market laws and regulations. Disclosures on the security and privileges enjoyed by holders of mortgage-backed instruments issued by Bankia Pursuant to current legislation, the principal and interest of the mortgage-backed bonds issued by Bankia are specially secured (entry in the Property Register is not required) by mortgages on all the mortgage-backed bonds that are registered in the Group's name at any time, without prejudice to its unlimited liability. The mortgage-backed bonds entitle the holders not only to the aforementioned guaranteed financial claim but also to claim payment from the issuer after maturity, and confer on the holders the status of special preferential creditors vis-à-vis all other creditors in relation to all the mortgage loans and credits registered in the issuer’s name. In the event of insolvency, the holders of these bonds will enjoy the special privilege established in Article 90, Section 1, Number 1 of Insolvency Law 22/2003 of 9 July. Without prejudice to the foregoing, in accordance with Article 84, Section 2, Number 7 of Insolvency Law 22/2003, during the solvency proceedings the payments relating to the repayment of the principal and interest of the mortgagebacked securities issued and outstanding at the date of the insolvency filing will be settled, as preferred claims, up to the amount of the income received by the insolvent party from the mortgage loans and credits and, where appropriate, from the replacement assets backing the securities and from the cash flows generated by the financial instruments associated with the issues. If, due to a timing mismatch, the income received by the insolvent party is insufficient to meet the payments described in the preceding paragraph, the administrative receivers must settle them by realising the replacement assets, if any, identified to cover the issue and, if this is not sufficient, they must obtain financing to meet the mandated payments to the holders of the mortgage-backed securities, and the finance provider must be subrogated to the position of the security-holders. In the event that the measure indicated in Article 155, Number 3 of Insolvency Law 22/2003, of 9 June, is required, the payments to all holders of the mortgage-backed bonds issued would be made on a pro rata basis, irrespective of the issue dates of the bonds. Disclosures on mortgage market security issues Note 20 disclose the outstanding balances of non-marketable (one-off) mortgage-backed securities issued by the Bankia. In addition, Appendix VI individually itemises the outstanding balances of marketable mortgage-backed securities issued by Bankia with their maturities, currencies and reference rates. The following table itemises the aggregate nominal value of marketable and non-marketable mortgagebacked securities outstanding at 31 December 2015 and 2014 issued by the Bankia , regardless of whether or not they are recognised as consolidated liabilities of the Bank (in the latter case, due to the fact that they were not placed with third parties or because they were repurchased by the Bankia), based on their residual maturity period, with a distinction made, in the case of those recognised by the Bankia as debt securities, between those issued through a public offering and with no public offering, along with the aggregate nominal values of mortgage participation certificates and mortgage transfer certificates issued by the Bankia and outstanding at 31 December 2015 and 2014, with their average residual maturity period. 194 (Thousands of euros) NOMINAL VALUE OF MORTGAGE-BACKED SECURITIES 31/12/2015 31/12/2014 Average residual maturity period Nominal value (months) Average residual maturity period (months) Nominal value 1. Mortgage-backed securities issued 32,460,062 84 36,836,751 83 Of which: not recognised on the liability side of the balance sheet 11,801,550 98 15,369,000 96 1.1 Debt securities. Issued through a public offering (1) 16,560,000 73 16,560,000 72 5,250,000 7 2,250,000 10 - 5,250,000 19 Residual maturity up to one year Residual maturity over one year but not more than two years - Residual maturity over two years but not more than three years 2,060,000 29 - Residual maturity over three years but not more than five years 1,500,000 43 3,560,000 Residual maturity over five years but not more than ten years 5,750,000 97 1,500,000 89 Residual maturity over ten years 2,000,000 246 4,000,000 191 1.2 Debt securities. Other issues (1) 9,244,050 109 12,344,050 102 Residual maturity up to one year 144,050 6 Residual maturity over one year but not more than two years - - 144,050 18 Residual maturity over two years but not more than three years - - 1,000,000 35 Residual maturity over three years but not more than five years 1,600,000 37 3,700,000 48 Residual maturity over five years but not more than ten years 2,500,000 90 2,500,000 102 Residual maturity over ten years 5,000,000 145 5,000,000 157 6,656,012 76 7,932,701 75 1,377,222 5 1,276,697 8 Residual maturity over one year but not more than two years 715,000 20 1,377,222 17 Residual maturity over two years but not more than three years 738,387 31 715,000 32 1.3 Deposits (2) Residual maturity up to one year Residual maturity over three years but not more than five years - 47 - 617,412 48 1,028,924 50 Residual maturity over five years but not more than ten years 1,812,991 95 1,092,422 87 Residual maturity over ten years 1,395,000 185 2,442,436 160 6,645 126 7,658 134 2. Mortgage participation certificates issued 2.1 Debt securities. Issued in a public offering 2.2 Debt securities. Other issues 3. Mortgage transfer certificates issued 3.1 Debt securities. Issued in a public offering 3.2 Debt securities. Other issues - - - - 6,645 126 7,658 134 14,006,952 259 15,559,754 266 14,006,952 259 15,559,754 266 (1) These securities are recognised under "Financial liabilities at amortised cost - Marketable debt securities" in the accompanying consolidated balance sheet at 31 December 2015 and 2014 (see Note 20). (2) These securities are recognised under "Financial liabilities at amortised cost - Deposits from credit institutions" and "Financial liabilities at amortised cost - Customer deposits" in the accompanying consolidated balance sheet at 31 December 2015 and 2014. 195 The nominal value at 31 December 2015 and 2014 of the amounts available (committed amounts not drawn down) of all mortgage loans and credits, with a distinction made between those potentially eligible and those that are not eligible, is shown in the table below: (Thousands of euros) Undrawn balances (nominal value) (2) 31/12/2015 Mortgage loans that back the issuance of mortgage-backed securities (1) Of which: Potentially eligible (3) Not eligible 31/12/2014 423,556 524,985 303,195 120,361 394,658 130,327 (1) At 31 December 2015, Bankia had no mortgage bonds in issue. (2) Committed amounts (limit) less amounts drawn down on all loans with mortgage collateral, irrespective of the percentage of total risk on the amount of the last appraisal (Loan to Value), not transferred to third parties or relating to financing received. Also includes balances that are only delivered to developers when the dwellings are sold. (3) Loans potentially eligible for issuance of mortgage-backed securities under Article 3 of Royal Decree 716/2009. With regard to lending operations, the table below shows the breakdown at 31 December 2015 and 2014 of the nominal value of mortgage loans and credit facilities that back the issue of mortgagebacked securities issued by Bankia (as already mentioned, as at the reporting date the Bankia had no mortgage bonds in issue), indicating the total eligible loans and credit facilities, without regard to the limits under Article 12 of Royal Decree 716/2009 of 24 April, and those that are eligible which, pursuant to the criteria of the aforementioned Article 12 of Royal Decree 716/2009, are eligible for issuance of mortgage securities. This amount is presented, as required by applicable legislation, as the difference between the nominal value of the entire portfolio of loans and credits secured through mortgages registered in favour of the Group and pending collection (including, where applicable, those acquired through mortgage participation certificates and mortgage transfer certificates), even if they have been derecognised, irrespective of the proportion of the risk of the loan to the last available appraisal for purposes of the mortgage market, less the mortgage loans and credits transferred through mortgage participation certificates and mortgage transfer certificates, regardless of whether or not they were derecognised from the balance sheet, and those designated as security for financing received (the amount recognised on the asset side of the consolidated balance sheet is also indicated for mortgage loans and credits transferred): (Thousands of euros) Nominal value 31/12/2015 31/12/2014 81,543,248 90,341,759 408,773 493,363 6,645 7,658 3. Mortgage transfer certificates issued 14,255,144 15,880,878 Of which: loans maintained on the balance sheet 14,006,952 15,559,754 - - 5. Loans that back the issue of mortgage-backed securities (1-2-3-4) 66,879,331 73,967,518 5.1 Loans not eligible 17,202,196 19,777,346 7,006,412 8,052,410 5.1.2 Other 10,195,784 11,724,936 5.2 Eligible loans 49,677,135 54,190,172 175,799 184,472 49,501,336 54,005,700 1. Total loans 2. Mortgage participation certificates issued Of which: loans maintained on the balance sheet 4. Mortgage loans pledged as security for financing received 5.1.1 Loans that meet the requirements to be eligible except for the limit established in Article 5.1 of Royal Decree 716/2009 5.2.1 Ineligible amounts (1) 5.2.2 Eligible amounts (loans eligible to cover mortgage-backed security issues) (1) Amount of the eligible loans which, pursuant to the criteria laid down in Article 12 of Royal Decree 716/2009, are not eligible to cover issuance of mortgage bonds and mortgage-backed securities. 196 The reconciliation of eligible loans to mortgage-backed securities issued, along with issuance capacity and percentage of overcollateralization, is as follows: (Thousands of euros) Nominal value 31/12/2015 31/12/2014 Mortgage loans and credits which, pursuant to the criteria laid down in Article 12 of RD 716/2009, are eligible to cover issuance of mortgagebacked securities. 49,501,336 54,005,700 Issue limit = 80% of eligible mortgage loans and credits 39,601,069 43,204,560 Mortgage-backed securities issued 32,460,062 36,836,751 7,141,006 6,367,809 Percentage of overcollateralization of the portfolio 206% 201% Percentage of overcollateralization of the eligible portfolio 152% 147% Mortgage-backed securities issuance capacity (1) Memorandum item: (1) At 31 December 2015, EUR 11,801,550 thousand of mortgage-backed securities remained on the balance sheet consolidated. Therefore, the issuance capacity would be EUR 18,942,556 thousand. (EUR 15,369,000 thousand at 31 December 2014 with a EUR 21,736,809 thousand issuance capacity). The table below shows the detail at 31 December 2015 and 2014 of the nominal value of the loans and credits that back mortgage-backed securities issued by the Group and of those loans and credits that are eligible, without taking into consideration the restrictions on their eligibility established in Article 12 of Royal Decree 716/2009, based on (i) if they arose from the Group or from creditor subrogations and other cases; (ii) if they are denominated in euros or in other currencies; (iii) if they have a normal payment situation and other cases; (iv) their average residual maturity; (v) if the interest rate is fixed, floating or mixed; (vi) if the transactions are aimed at legal entities or individuals that are to use the loan proceeds for the purpose of their business activity (with a disclosure of the portion related to property development) and transactions aimed at households; (vii) if the guarantee consists of assets/completed buildings (with a distinction made between those used for residential, commercial and other purposes), assets/buildings under construction (with a disclosure similar to that of the finished buildings) or land (with a distinction made between developed land and other land), indicating the transactions that are secured by government-subsidised housing, even that under development: 197 (Thousands of euros) Loans that back mortgage-backed securities Of which: eligible loans Total 31/12/2015 1. Origin of operations 66,879,331 73,967,518 49,677,135 54,190,172 63,000,500 69,814,550 45,920,910 50,170,237 781,622 883,101 768,041 861,581 1.1 Originated by Bankia 1.2. Subrogated to other entities 31/12/2014 31/12/2015 31/12/2014 1.3 Other 3,097,209 3,269,867 2,988,184 3,158,354 2. Currency 66,879,331 73,967,518 49,677,135 54,190,172 2.1 Euro 66,419,700 73,580,534 49,677,135 54,190,172 2.2 Other currencies 459,631 386,984 - - 3. Payment situation 66,879,331 73,967,518 49,677,135 54,190,172 59,515,848 63,358,197 48,025,419 51,451,140 3.1 Normal payment situation 3.2 Other situations 4. Average residual maturity 4.1 Up to ten years 7,363,483 10,609,321 1,651,716 2,739,032 66,879,331 73,967,518 49,677,135 54,190,172 9,890,583 11,093,645 6,135,300 6,413,749 4.2 More than ten years and up to 20 years 20,464,752 21,396,621 17,165,027 17,525,266 4.3 More than 20 years and up to 30 years 21,166,278 24,583,528 17,792,428 20,321,178 4.4 More than 30 years 15,357,718 16,893,724 8,584,380 9,929,979 66,879,331 73,967,518 49,677,135 54,190,172 5. Interest rates 5.1 Fixed 5.2 Floating 670,204 992,958 253,789 490,166 58,104,509 63,919,802 43,586,454 47,260,608 5.3 Mixed 8,104,618 9,054,758 5,836,892 6,439,398 6. Owners 66,879,331 73,967,518 49,677,135 54,190,172 6.1 Legal entities and natural person entrepreneurs 20,391,331 24,428,197 11,482,358 13,525,671 1,524,468 2,521,247 722,391 1,194,321 6.2 Other individuals and non-profit institutions serving households (NPISH) 46,488,000 49,539,321 38,194,777 40,664,501 7. Type of collateral 66,879,331 73,967,518 49,677,135 54,190,172 7.1 Assets/completed buildings 66,430,579 73,191,609 49,677,080 54,102,469 7.1.1 Residential 54,896,658 59,195,242 45,348,641 48,889,959 1,487,176 2,996,120 1,004,576 1,838,943 52,816 94,964 33,189 73,328 Of which: property developments Of which: government-subsidised housing 7.1.2 Commercial 7.1.3 Other 11,481,105 13,901,403 4,295,250 5,139,182 7.2 Assets/buildings under construction 41,533 129,834 55 87,703 7.2.1 Residential 37,048 125,996 55 87,223 167 - - - - - - - 4,485 3,838 - 480 407,219 646,075 - - 1,352 - - - 405,867 646,075 - - Of which: government-subsidised housing 7.2.2 Commercial 7.2.3 Other 7.3 Land 7.3.1 Developed 7.3.2 Other 198 The nominal value of eligible mortgage loans and credits at 31 December 2015 and 2014, broken down by the ratios of the amount of the transactions to the last available appraisal of the mortgaged assets (Loan to Value), is shown in the table below: 31 December 2015 (Thousands of euros) Risk in relation to the last available appraisal for the mortgage market (Loan to Value) Less than or equal to 40% More than 40% and less or equal to 60% More than 60% and less than or equal to 80% Loans eligible for issuance of mortgagebacked securities and mortgage bonds 14,365,025 18,887,238 16,424,872 - 49,677,135 Housing 11,840,983 17,082,841 16,424,872 - 45,348,696 2,524,042 1,804,397 - - 4,328,439 Other assets More than 80% Total 31 December 2014 (Thousands of euros) Risk in relation to the last available appraisal for the mortgage market (Loan to Value) Less than or equal to 40% More than 40% and less or equal to 60% More than 60% and less than or equal to 80% More than 80% Total Loans eligible for issuance of mortgage-backed securities and mortgage bonds 14,350,397 19,974,980 19,864,795 - 54,190,172 Housing 11,551,940 17,560,446 19,864,795 - 48,977,181 - 5,212,991 Other assets 2,798,457 2,414,534 - Finally, at 31 December 2015 and 2014 there were no replacement assets backing the Bank's mortgaged-backed issues. 199 Appendix IX - Exposure to property and construction risk (transactions in Spain) 1. Disclosures on exposure to property development and construction The table below shows cumulative figures on the financing granted by the Group at 31 December 2015 and 2014 for the purposes of construction and property development and the respective credit risk coverage in place at that date (1): 31 December 2015 Excess over value of collateral (2) Specific coverage 1,161,187 410,413 507,239 723,135 321,526 475,295 86,513 24,178 31,944 Total gross (Thousands of euros) 1. Loans recognised by credit institutions comprising the Group (transactions in Spain) 1.1. Of which: Doubtful 1.2. Of which: Substandard Memorandum item: 326,901 Assets written off (4) Memorandum item (Consolidated Group figures): (Thousands of euros) Item Carrying amount 1. Total loans and advances to customers, excluding the public sector (transactions in Spain) (5) 102,435,833 2, Total consolidated assets (all transactions) 206,969,633 3. Total general coverage (all transactions) (3) 66,265 (1) For the purposes of this table, credits are classified by purpose rather than the borrower's CNAE code. If the borrower is a property company but uses the financing received for a purpose other than construction or property development, the transaction is excluded from this table. Conversely, if the borrower is a company whose core business is not construction or property development-related but uses the financing received for property development purposes, the transaction is included in this table. (2) The excess of the gross amount of the financing over the value of any property rights received as collateral, calculated pursuant to Annex IX of Circular 4/2004. Thus the value of such property rights is the lower of the cost of the asset and its appraised value in its present condition, weighted by a percentage ranging from 70% to 50%, in accordance with the nature of the mortgaged asset. (3) Includes all types of financing in the form of loans credits, with and without mortgage collateral, and debt securities for real estate construction and development, corresponding to Spanish activity (businesses in Spain). (4)Gross amount of financial for the purpose of construction and property development granted by Group credit institutions (transactions in Spain) and assets written off. (5) The carrying amount is the value at which the assets are recognised on the balance sheet after deduction of any amount allocated to cover such assets. 200 31 December 2014 (Thousands of euros) Total gross 1. Loans recognised by credit institutions comprising the Group (transactions in Spain) 1.1. Of which: Doubtful 1.2. Of which: Substandard Excess over value of collateral (2) Specific coverage 1,812,665 585,998 735,575 1,062,745 447,294 673,542 180,151 56,883 62,033 Memorandum item: 704,024 Assets written off (4) Memorandum item (Consolidated Group figures): (Thousands of euros) Item Carrying amount 1. Total loans and advances to customers, excluding the public sector (transactions in Spain) (5) 103.478.379 2. Total consolidated assets (all transactions) 233.648.603 233.648.603 157.626 157,626 3. Total general coverage (all transactions) (3) (1) For the purposes of this table, credits are classified by purpose rather than the borrower's CNAE code. If the borrower is a property company but uses the financing received for a purpose other than construction or property development, the transaction is excluded from this table. Conversely, if the borrower is a company whose core business is not construction or property development-related but uses the financing received for property development purposes, the transaction is included in this table. (2) The excess of the gross amount of the financing over the value of any property rights received as collateral, calculated pursuant to Annex IX of Circular 4/2004. Thus the value of such property rights is the lower of the cost of the asset and its appraised value in its present condition, weighted by a percentage ranging from 70% to 50%, in accordance with the nature of the mortgaged asset. (3) Includes all types of financing in the form of loans credits, with and without mortgage collateral, and debt securities for real estate construction and development, corresponding to Spanish activity (businesses in Spain). (4) Gross loans to fund real estate construction and development recognised by the Group (businesses in Spain) derecognised from asset due to classification as “writte-off assets”. (5)The carrying amount is the value at which the assets are recognised on the balance sheet after deduction of any amount allocated to cover such assets. The table below breaks down construction and property development financing granted by Group credit entities at 31 December 2015 and 2014: (Thousands of euros) Finance intended for construction and property development (gross) 31/12/2015 31/12/2014 133,671 144,323 1,027,516 1,668,342 824,910 1,160,107 2.1.1. Housing 353,064 429,838 2.1.2. Other 471,846 730,269 44,238 51,047 40,801 44,364 1. Not mortgage-secured 2. Mortgage-secured (1) 2.1. Finished buildings (2) 2.2. Buildings under construction (2) 2.2.1. Housing 2.2.2. Other 2.3. Land 2.3.1. Urban land 2.3.2. Other land Total 3,437 6,683 158,368 457,188 122,696 230,937 35,672 226,251 1,161,187 1,812,665 (1) Includes all mortgage-secured transactions regardless of ratio of outstanding amount to the latest appraised value. (2) If a building is used for both residential (housing) and commercial (offices and/or premises) purposes, the related financing is classified under the category of the predominant purpose. 201 2. Loans to households for home purchases. Transactions recognised by credit institutions (transactions in Spain) The table below presents the detail at 31 December 2015 and 2014 of financing granted by the credit institutions comprising the Group for the purpose of home purchase (business in Spain): (Thousands of euros) Total gross Of which: Doubtful Total gross 31/12/2015 Loans for home purchases Non-mortgage-secured Mortgage-secured 65,037,574 Of which: Doubtful 31/12/2014 4,397,513 69,749,503 6,433,323 615,428 1,995 668,837 2,797 64,422,146 4,395,518 69,080,666 6,430,526 The table below presents the detail of mortgage-secured loans to households for home purchases mortgage-secured at 31 December 2015 and 2014, classified by the ratio of the outstanding amount to the latest available appraised value (LTV) in respect of transactions recognised by Group credit institutions (transactions in Spain): 31 December 2015 (Thousands of euros) LTV ranges (1) Total gross Less than or equal to 40% More than 40% and less than or equal to 60% More than 60% and less than or equal to 80% More than 80% and less than or equal to 100% 13,972,295 19,930,594 22,500,833 6,554,916 1,463,508 64,422,146 590,855 723,725 1,591,904 1,049,130 439,903 4,395,517 Of which: doubtful (1) More than 100% Total LTV (loan-to-value) is the ratio of the amount outstanding at the reporting date to the latest available appraised value. 31 December 2014 (Thousands of euros) LTV ranges (1) Less than or equal to 40% Total gross Of which: doubtful (1) More than 40% More than 60% More than 80% and less than and less than and less than or or equal to 60% or equal to 80% equal to 100% More than 100% Total 13,473,764 20,071,324 25,797,206 8,141,940 1,596,432 69,080,666 622,972 900,767 2,333,696 1,824,247 748,844 6,430,526 LTV (loan-to-value) is the ratio of the amount outstanding at the reporting date to the latest available appraised value. 202 3. Information concerning foreclosed property assets or received in payment of debts (transactions in Spain) In order to dispose of its foreclosed assets with the smallest impact possible on the income statement, the Group engaged HAYA R.E. to manage, administer and sell its foreclosed assets under the supervision of the Corporate Investees Division. In order to maintain assets in the best possible conditions for sale and ensure efficient control of the expenditure incurred in the process, technical maintenance procedures are deployed along with control and management of turnover arising from the assets remaining on the portfolio. Consideration is also given to maintaining lease contracts on assets in the portfolio and management of occupancy situations concerning the assets. Attention is also paid to activities arising from the marketing process: customer care, review of the assets published and management of offers through various sales channels: branch network, brokers, web, events and trade fairs, etc. Progress was made in 2015 on a number of proejcts and initiatives, affording better and deeper knowledge of the portfolio. This, coupled with stronger sales efforts, led to the first net reduction in the stock of real estate assets. The Group's general policies for managing its foreclosed assets are summarised as follows: - - - The volume of foreclosed assets, irrespective of the owner(on the balance sheets of entities, in companies created for this purpose, in vehicles etc.) makes it necessary at the outset to address the necessary measures for management purposes with the single aim of disposal of assets at the least possible detriment to the income statement. To unlock the value of foreclosed assets, the focus is first on sales and second on rentals in specific circumstances related to the Housing Social Fund and/or special rentals. In the case of unique assets (specific buildings, offices, commercial premises, industrial buildings and land), the general policy is to sell these assets. Policy of transparency in all transactions to guarantee public offering of the asset. Policies to set prices for assets and delegated powers. Sales in accordance with an authorisation system valid at all times. General policy of non-exclusivity in mediation on sales of assets. Assessment of asset sale offers in any situation. The marketing process will be carried out through all the channels established: network branches, web, property sales desks at certain branches, brokers with or without keys, trade fairs and events, etc. The pricing policies and principles for the property portfolio may be summarised as follows: - - - - Transparency: all assets available for sale are published exclusively on the Real Estate Portal with their retail prices www.haya.es. References to set prices: the price references will be those of comparable assets, the appraisal value of each asset, reports by mediators and book value. Unique assets: the primary reference of unique assets will be the latest appraisal value, although the complex nature of sales of these assets will require individual negotiations, using the same references as cited above. Adaptation to changes in the housing market: dynamic adaptation and review of prices in accordance with changes on the property market. Prices will be reviewed regularly, with updates of appraisals and observance of regulations and consideration of changes to the official housing market indexes. Special events: at trade fairs, real estate fairs or other temporary events, more attractive prices may be published for that period only. Leases: property assets will be leased with a rent approved by the appropriate committee, which will at all times contemplate a minimum return in accordance with the value of the asset to be leased. Employees of the Bank: employees will have the benefits agreed on each occasion. 203 The table below presents the detail of foreclosured assets acquired by the Group through (transactions in Spain) at 31 December 2015 and 2014, classified by type (1): (Thousands of euros) Of which: impairment allowance Carrying amount 31/12/2015 1. Property assets from financing intended for construction and property development Carrying amount Of which: impairment allowances 31/12/2014 288,209 141,934 315,612 234,602 1.1. Finished buildings 226,061 78,955 241,972 84,128 1.1.1. Housing 174,622 60,903 195,389 68,129 51,439 18,052 46,583 15,999 19,146 22,962 23,977 20,220 18,510 21,925 23,253 19,270 1.1.2. Other 1.2. Buildings under construction 1.2.1. Housing 1.2.2. Other 636 1,037 724 950 43,002 40,017 49,663 130,254 1.3.1 Urban land 31,815 31,488 33,183 90,528 1.3.1 Other land 11,187 8,529 16,480 39,726 1,955,151 882,760 2,153,720 960,226 445,495 160,484 407,355 153,543 154,444 492 154,705 1.3. Land 2. Property assets from mortgage-secured financing granted to households for home purchases 3. Other property assets received in settlement of debt (2) 4. Equity instruments, investments and financing to companies holding such assets (3). - (1) Includes foreclosed assets and assets acquired, purchased or exchanged for debt in connection with financing granted by Group entities (transactions in Spain), as well as investments in and financing to non-consolidated entities holding these assets. (2) Includes property assets not arising in connection with loans to construction and property development companies, regardless of the economic sector to which the company or entrepreneur belongs, or to households for home purchases. (3) Includes all assets of this type, such as equity instruments, investments in and financing to entities holding the property assets referred to in lines 1 to 3 of this table and equity instruments of and investments in construction or property companies accepted in settlement of debts. The above tables set out property assets acquired through foreclosure or in settlement of debts, other than the exception referred to in the foregoing sub-paragraph(1), and classified by the Group on the basis of ultimate purpose, mainly under “Non-current assets held for sale” and “Property, plant and equipment – Investment property” and, to a lesser extent, under “Other assets” in the accompanying consolidated balance sheet consolidated for those dates. 204 Appendix X – Refinancing and restructuring operations and other requirements of Bank of Spain Circular 6/2012 Refinancing and restructuring operations As part of its credit risk management policy, the Group has carried out loan refinancing operations, modifying the original conditions agreed with the borrowers (e.g. interest rate, term, grace period, collateral or guarantee). Loan refinancing and restructuring is designed to match financing to the customers' current ability to meet its payment commitments, affording sufficient financial stability to ensure the continuity and operation of the borrower or its group. To do so, certain measures must be adopted that adapt to the source of the problem, whether they are systemic (affect all segments and borrowers the same, e.g. rises in interest rates) or specific (affect individual borrowers and require individual and structural measures for each case). The general policies regarding loan refinancing can be summarised as follows: - Loan refinancing, restructuring, rollover or negotiation should always aim to resolve the problem and never to hide or delay it. Delays should only be based on a realistic probability that the borrower can improve their financial situation in the future. - Decisions on these types of operations require analysis of the borrower’s and guarantor’s current economic and financial situations so that the new conditions of the loan are in accordance with borrower’s real ability to pay. In addition to ability, equally important is the assessment of the customer’s willingness and commitment to continue meeting its payment obligations. In the case of companies, for instance, contributions of funds from shareholders or additional guarantees or collateral may be required. - The amounts estimated to be irrecoverable should be recognised immediately. - The refinancing or restructuring of loans whose payment is not up to date does not interrupt their arrears until the customer can make payment on schedule or unless new effective guarantees or collateral are provided. From a management viewpoint, where loan refinancing is offered, particularly with retail loans, the operations are channeled through specific products that: - Perfectly identify the refinancing operations - Establish standardised financial conditions across the branch network within limits considered acceptable and consistent with the Risk Policies. To ensure the success of the refinancing or restructuring, identifying the problem even before it arises is of paramount importance. This requires pro-active management, backed by the following instruments: - For companies, customers are classified by monitoring levels, applying both objective and subjective criteria and taking account of the customer's particular situation or that of the sector to which it belongs. The level determines the management model and authorities, gearing the monitoring activity towards the most vulnerable customers. In this way, loan refinancing can become a crucial tool for a finance problem that guarantees the customer's viability when it has yet to become unable to meet its payment obligations. - For individuals, behaviour and early warning models are applied. These not only identify potentially vulnerable loans although payment is up to date, but they also put forward specific refinancing solutions in accordance with the customer’s situation, following a ranking that responds to the Group's preference among the various potential refinancing possibilities (e.g. avoiding the inclusion of grace periods). The Group accounts for loan restructuring and refinancing operations in accordance with Bank of Spain Circular 6/2012 and its recommendations, which in general are compatible with those of the ESMA and the EBA. These criteria set out certain rules for classification at source, as well as general criteria for a restructured or refinanced exposure to be considered cured, and therefore, reclassified to a lower risk level. As a general rule, all refinancings and restructurings should be classified as substandard risk when they are arranged, unless there are objective circumstances for them to be classified as doubtful or standard risks. 205 Application of the new criteria results in the review and classification of the entire refinanced or restructured portfolio, from two different approaches: According to objective criteria: For retail and SME loans, there is a set of objective criteria covering the conditions of the new loan (grace period, interest deferral, financing of past-due interest, additional effective guarantees or collateral), as well as the financial efforts implied for the customer in accordance with their current income. Each combination of criteria determines the corresponding accounting treatment at source, as shown in the following table: Financing of past-due interest LTV over updated appraisal <= 100% NO > 100% <= 100% YES > 100% <= 50% Grace period Between 13 and 30 months > 30 months <= 12 months Standard Standard Standard > 50% Standard Standard Substandard <= 50% Standard Standard Substandard > 50% Substandard Substandard Doubtful <= 50% Standard Substandard Substandard > 50% Substandard Substandard Doubtful <= 50% Substandard Substandard Doubtful > 50% Doubtful Doubtful Doubtful Financial effort The following table is applied to the refinancing of a previously refinanced loan, which always entails a higher risk level than in the preceding table: Financing of past-due interest LTV over updated appraisal <= 100% NO > 100% <= 100% YES > 100% <= 50% Grace period Between 13 and 30 months > 30 months <= 12 months Substandard Substandard Doubtful > 50% Substandard Doubtful Doubtful <= 50% Substandard Doubtful Doubtful > 50% Doubtful Doubtful Doubtful <= 50% Substandard Doubtful Doubtful > 50% Doubtful Doubtful Doubtful <= 50% Doubtful Doubtful Doubtful > 50% Doubtful Doubtful Doubtful Financial effort 206 Similarly, certain objective criteria are established that determine the minimum “curing” period (generally one year, but this can be reduced to six months for a home mortgage on a primary residence) before the refinanced or restructured operation can be reclassified to a lower risk level. These criteria are summarised in the following table: Grace Period NO Deferred interest and second mortgage Classification up to 3 months after grace period Classification 12 months after the end of grace period Substandard Standard Standard Standard Doubtful Standard Standard Standard Substandard Substandard Standard Standard Doubtful Substandard Standard Standard Doubtful Doubtful Doubtful Standard NO NO YES YES Risk classification Classification up to 12 months after arrangement According to individual analysis: for the rest of the portfolio, the accounting treatment and subsequent “curing” are based on a detailed analysis of the customer's situation and the conditions of the loan. However, the general criteria set out in the Circular letter are taken as a reference. As indicated above, the Group carries out refinancing operations to provide borrowers with financial stability to continue their activity, adapting the operations to their ability to pay. In no circumstances does loan refinancing delay or reduce the impairment losses to be recognised on the loans when they have not been renegotiated. Therefore, all operations that under current regulations should be impaired have been considered impaired before any refinancing. Recognised impairment losses are not reversed merely because the operations may be refinanced. Therefore, after making the corresponding changes to the contractual terms, there is no evidence of significant impairment requiring the recognition of additional losses in accordance with IAS 39. In this respect, the provision for insolvency maintained or increased on refinanced operations offsets any potential loss arising from the difference between the carrying amount of the refinanced assets before and after the renegotiation. 207 The table below shows the gross amount of refinancing operations, with a breakdown between their classification as transactions that require special monitoring, substandard risk or doubtful risk, and their respective coverages of credit risk at 31 December 2015 and 2014: At 31 December 2015 (Thousands of euros) Standard (1) Full mortgage guarantee No. of transactions Government agencies Other collateral (2) Gross amount No. of transactions 320 41,275 7 4,543 919,553 936 1,019 119,493 58 Other natural persons 69,292 8,535,385 Total 74,155 Other legal persons and sole proprietors Of which: Financing for construction and property developmen 9,496,213 (Thousands of euros) Without collateral No. of transactions Gross amount Gross amount 44,513 58 1,142,744 4,217 195,464 4,800 136 9,209 989,317 26,215 127,195 10,152 2,176,574 30,490 1,046,871 724,212 5,343 Substandard Full mortgage guarantee No. of transactions Government agencies Other legal persons and sole proprietors Of which: Financing for construction and property developmen Other collateral (2) Gross amount No. of transactions Without collateral Gross amount Gross amount No. of transactions Specific allowance 1 10,170 - - 5 5,325 (2,034) 702 598,458 281 506,966 957 460,762 (280,260) 62 16,320 12 1,536 16 627 (4,183) Other natural persons 3,434 486,796 1,494 93,056 12,163 85,515 (48,075) Total 4,137 1,095,424 1,775 600,022 13,125 551,602 (330,369) (Thousands of euros) Doubtful Full mortgage guarantee No. of transactions Government agencies Other legal persons and sole proprietors Of which: Financing for construction and property developmen Other collateral (2) Gross amount Without collateral No. of transactions Gross amount Gross amount No. of transactions Specific allowance 1,771 39,712 4 2,199 13 30,683 (24,566) 4,692 1,687,194 2,330 1,803,395 5,797 1,959,849 (3,202,939) 1,603 239,035 614 189,725 2,275 417,580 (695,387) Other natural persons 14,248 2,065,089 8,231 580,091 10,259 55,695 (848,100) Total 20,711 3,791,995 10,565 2,385,685 16,069 2,046,227 (4,075,605) (Thousands of euros) Total Full mortgage guarantee No. of transactions Gross amount Other collateral (2) No. of transactions Gross amount Without collateral No. of transactions Specific allowance Gross amount Total No. of transactions Gross amount Specific allowance Government agencies 2,092 91,157 11 46,712 76 231,472 (26,600) 2,179 369,341 (26,600) Other legal persons and sole proprietors 9,937 3,205,205 3,547 3,453,105 10,971 3,144,823 (3,483,199) 24,455 9,803,133 (3,483,199) 2,684 374,848 684 196,061 2,427 423,550 (699,570) 5,795 994,459 (699,570) Other natural persons 86,974 11,087,270 18,934 1,662,464 48,637 268,405 (896,175) 154,545 13,018,139 (896,175) Total 99,003 14,383,632 22,492 5,162,281 59,684 3,644,700 (4,405,974) 181,179 23,190,613 (4,405,974) Of which: Financing for construction and property development (1) Standard risks classified as special monitoring as per Section 7 of Appendix IX of Circular 4/2004. (2) Includes transactions with partial mortgage collateral, i.e. with an LTV of over 1, and other transactions with collateral other than a mortgage, regardless of the LTV. 208 At 31 December 2014 (Thousands of euros) Standard (1) Full mortgage guarantee No. of transactions Government agencies Other legal persons and sole proprietors Of which: Financing for construction and property development Other collateral (2) Gross amount No. of transactions Without collateral Gross amount No. of transactions Gross amount 7 8,886 7 42,550 67 220,641 4,344 1,055,715 1,005 874,412 4,737 880,381 1,081 237,345 72 30,584 208 16,641 Other natural persons 61,790 7,585,796 6,234 751,116 33,286 177,246 Total 66,141 8,650,397 7,246 1,668,078 38,090 1,278,268 (Thousands of euros) Substandard Full mortgage guarantee No. of transactions Government agencies Other legal persons and sole proprietors Of which: Financing for construction and property development Other collateral (2) Gross amount No. of transactions Without collateral Gross amount No. of transactions Gross amount Specific allowance - - - - 5 6,253 - 887 534,877 340 1,108,687 936 697,511 (387,317) 101 52,744 75 2,578 41 9,733 (13,704) Other natural persons 5,177 835,893 3,941 155,625 6,535 38,346 (73,306) Total 6,064 1,370,770 4,281 1,264,312 7,476 742,110 (460,623) Thousands of euros) Doubtful Full mortgage guarantee No. of transactions Government agencies Gross amount Other collateral (2) No. of transactions Without collateral Gross amount No. of transactions Gross amount Specific allowance 240 23,257 1 759 12 7,340 (13,209) 6,503 2,408,171 1,926 1,818,807 7,308 1,985,712 (3,425,524) 3,259 420,546 453 230,339 3,022 479,585 (870,056) Other natural persons 19,096 3,053,662 8,450 728,207 12,619 67,484 (1,244,203) Total 25,839 5,485,090 10,377 2,547,773 19,939 2,060,536 (4,682,936) Other legal persons and sole proprietors Of which: Financing for construction and property development (Thousands of euros) Government agencies Other legal persons and sole proprietors Of which: Financing for construction and property development Other natural persons Total Total Full mortgage guarantee No. of transaction Gross amount s 247 32,143 11,734 3,998,763 Other collateral (2) No. of transaction Gross amount s 8 43,309 3,271 3,801,906 Without collateral No. of Gross transaction amount s 84 234,234 12,981 3,563,604 Specific allowance Total (13,209) No. of transaction s 339 (3,812,841) 27,986 Gross amount Specific allowance 309,686 (13,209) 11,364,273 (3,812,841) 4,441 710,635 600 263,501 3,271 505,959 (883,760) 8,312 1,480,095 (883,760) 86,063 11,475,351 18,625 1,634,948 52,440 283,076 (1,317,509) 157,128 13,393,375 (1,317,509) 98,044 15,506,257 21,904 5,480,163 65,505 4,080,914 (5,143,559) 185,453 25,067,334 (5,143,559) (1) Standard risks classified as special monitoring as per Section 7 of Appendix IX of Circular 4/2004. (2) Includes transactions with partial mortgage collateral, i.e. with an LTV of over 1, and other transactions with collateral other than a mortgage, regardless of the LTV. 209 The movements in 2015 and 2014 were as follows: At 31 December 2015 : Items (Thousands of euros) Balance 31 December 2014 Standard Balance Substandard Balance Doubtful Provision Total Balance Provision Balance Provision 11,596,743 3,377,191 (460,623) 10,093,399 (4,682,936) 25,067,333 (5,143,559) Additions 875,945 303,937 (35,680) 1,155,651 (459,580) 2,335,533 (495,260) Disposals (740,533) (551,749) 92,997 (1,742,257) 921,185 (3,034,540) 1,014,182 Reclassifications: 1,587,874 (749,860) 28,842 (838,015) 395,500 - 424,342 To/(from) Normal risk 2,265,066 (919,291) 80,191 (1,345,775) 344,151 - 424,342 To/(from) Substandard risk (122,230) 626,763 (168,765) (504,533) 168,765 - - To/(from) Doubtful risk (554,962) (457,332) 117,416 1,012,293 (117,416) - - (600,370) (132,473) 44,096 (444,871) (249,774) (1,177,714) (205,678) 12,719,659 2,247,046 (330,368) 8,223,907 (4,075,605) 23,190,612 (4,405,973) Net variation in balances Balance at 31 December 2015 At 31 December 2014 : Items Standard Substandard (Thousands of euros) Balance Balance Balance 31 December 2013 9,599,084 3,990,990 Additions 1,476,198 Disposals Reclassifications: Doubtful Provision Total Balance Provision Balance Provision (619,351) 11,288,923 (4,947,975) 24,878,997 (5,567,326) 539,526 (73,223) 997,773 (436,893) 3,013,497 (510,116) (321,671) (251,017) 39,454 (1,478,875) 840,712 (2,051,563) 880,166 1,049,684 (806,488) 142,838 (243,196) 226,124 - 368,962 To/(from) Normal risk 1,843,159 (607,624) 54,895 (1,235,535) 314,067 - 368,962 To/(from) Substandard risk (161,485) 446,868 (70,270) (285,383) 70,270 - - To/(from) Doubtful risk (631,990) (645,732) 158,213 1,277,722 (158,213) - - (206,551) (95,819) 49,659 (471,227) (364,904) (773,597) (315,245) 11,596,744 3,377,192 (460,623) 10,093,398 (4,682,936) 25,067,334 (5,143,559) Net variation in balances Balance at 31 December 2014 210 Other requirements of Bank of Spain Circular 6/2012 The table below shows information concerning sector and geographical concentration risk: At 31 December 2015: (Thousands of euros) 31/12/2015 TOTAL(*) Spain ITEM Other European Union country America Rest of the world Credit institutions 21,037,248 10,571,017 10,223,335 197,687 45,209 Government agencies 36,163,338 30,621,791 5,518,738 963 21,846 29,397,011 23,855,464 5,518,738 963 21,846 6,766,327 6,766,327 - - - Other financial institutions 30,745,493 23,183,396 7,454,390 95,207 12,500 Non-financial institutions and sole proprietors 2,284,115 774,889 226,110 4,747 Central administration Other 35,517,926 32,232,812 Construction and property development 1,957,126 1,902,380 5,955 44,044 Civil engineering construction 2,937,041 2,527,154 365,883 43,683 321 30,623,759 27,803,278 1,912,277 687,162 221,042 Large enterprises 19,752,044 17,786,000 1,481,603 371,144 113,297 SMEs and sole proprietors 10,871,715 10,017,278 430,674 316,018 107,745 72,710,023 71,586,353 803,840 61,541 258,289 66,296,997 65,201,965 783,813 57,733 253,486 Consumer 2,521,677 2,518,204 1,442 949 1,082 Other 3,891,349 3,866,184 18,585 2,859 3,721 196,174,028 168,195,369 26,284,418 1,130,287 563,954 Other Other households and NPISH Housing Subtotal Less: Valuation adjustments due to impairment of assets not attributable to specific transactions TOTAL (62,967) 196,111,061 (*) The definition of risk includes the following items of the public balance sheet: “Loans and advances to credit institutions”, “Loans and advances to customers”, “Debt securities”, “Equity instruments”, “Trading derivatives”, “Hedging derivatives·”, “Investments” and “Contingent exposures”. The amounts included in the table are net of impairment losses. 211 (Thousands of euros) 31/12/2015 Autonomous communities ITEM Total(*) Andalucía Credit institutions 10,571,017 390,492 21 Government agencies 30,621,791 72,771 23,855,464 - Central administration Other Canarias Castilla-León Cataluña Madrid 91 188,251 7,452,233 Valencia community 1,852,417 La Rioja 28 Others 687,484 102,652 71,280 531,418 5,152,884 477,379 17,466 340,477 - - - - - - 6,766,327 72,771 102,652 71,280 531,418 5,152,884 477,379 17,466 340,477 Other financial institutions 23,183,395 2,404 2,767 1,007 285,134 22,666,230 212,845 292 12,716 Non-financial institutions and sole proprietors 32,232,813 1,906,541 1,028,943 1,045,952 4,150,571 15,731,089 4,283,905 338,961 3,746,851 Construction and property development 1,902,380 144,382 88,863 100,665 210,988 617,962 404,814 23,590 311,116 Civil engineering construction 2,527,160 59,934 14,738 17,687 162,484 2,098,631 43,168 1,502 129,016 Other 27,803,273 1,702,225 925,342 927,600 3,777,099 13,014,496 3,835,923 313,869 3,306,719 Large enterprises 17,785,997 730,122 265,255 316,680 2,112,008 11,557,430 915,419 81,049 1,808,034 SMEs and sole proprietors 10,017,276 972,103 660,087 610,920 1,665,091 1,457,066 2,920,504 232,820 1,498,685 71,586,353 3,562,856 3,400,116 2,476,508 8,504,783 32,775,103 11,901,919 806,051 8,159,017 Other households and NPISH Housing 65,201,965 3,354,897 3,020,768 2,240,992 7,918,396 29,752,818 10,572,430 718,488 7,623,176 Consumer 2,518,204 93,430 226,660 112,069 154,154 1,070,007 555,013 29,283 277,588 Other 3,866,184 114,529 152,688 123,447 432,233 1,952,278 774,476 58,280 258,253 Subtotal 168,195,369 5,935,064 4,534,499 3,594,838 13,660,157 83,777,539 18,728,465 1,162,798 12,946,545 Less: Valuation adjustments due to impairment of assets not attributable to specific transactions (**) TOTAL (*) (62,967) 168,132,402 The definition of risk includes the following items of the public balance sheet: “Loans and advances to credit institutions”, “Loans and advances to customers”, “Debt securities”, “Equity instruments”, “Trading derivatives”, “Hedging derivatives·”, “Investments” and “Contingent exposures”. The amounts included in the table are net of impairment losses. (**) Includes the total amount of valuation adjustments for impairment of assets not attributable to specific transactions. 212 At 31 December 2014: (Thousands of euros) ITEM 31/12/2014 TOTAL(*) Spain Other European Union country America Rest of the world Credit institutions 37,724,723 23,876,732 13,223,756 585,830 38,405 Government agencies 33,866,045 28,590,895 5,263,692 991 10,467 26,838,656 21,563,506 5,263,692 991 10,467 Central administration Other 7,027,389 7,027,389 - - - Other financial institutions 33,159,542 26,428,525 5,867,430 851,087 12,500 Non-financial institutions and sole proprietors 37,819,262 34,175,035 2,517,078 906,867 220,282 Construction and property development 2,688,179 2,611,995 9,938 51,405 14,841 Civil engineering construction 3,362,532 2,878,988 417,836 58,159 7,549 31,768,551 28,684,052 2,089,304 797,303 197,892 Large enterprises 20,237,829 17,905,033 1,782,811 456,641 93,344 SMEs and sole proprietors 11,530,722 10,779,019 306,493 340,662 104,548 75,967,604 74,721,901 909,892 55,419 280,392 Other Other households and NPISH Housing 70,688,420 69,479,290 884,049 51,357 273,724 Consumer 2,773,513 2,763,114 4,012 3,263 3,124 Other 2,505,671 2,479,497 21,831 799 3,544 218,537,176 187,793,088 27,781,848 2,400,194 562,046 Subtotal Less: Valuation adjustments due to impairment of assets not attributable to specific transactions TOTAL (*) (163,575) 218,373,601 The definition of risk includes the following items of the public balance sheet: “Loans and advances to credit institutions”, “Loans and advances to customers”, “Debt securities”, “Equity instruments”, “Trading derivatives”, “Hedging derivatives·”, “Investments” and “Contingent exposures”. The amounts included in the table are net of impairment losses. 213 (Thousands of euros) ACTIVITY Autonomous communities Total (*) Andalucía Canarias Castilla-León Cataluña Madrid Valencia community La Rioja Others Credit institutions 23,876,732 442,817 68 199 427,352 21,216,397 976,771 31 813,097 Government agencies 28,590,895 95,050 120,280 111,339 1,116,172 4,495,935 660,953 25,969 401,691 Central administration 21,563,506 - - - - - - - 7,027,389 95,050 120,280 111,339 1,116,172 4,495,935 660,953 25,969 401,691 Other financial institutions 26,428,521 5,125 5,880 1,343 120,464 25,932,310 345,897 969 16,533 Non-financial institutions and sole proprietors 34,175,040 1,951,188 979,922 1,050,914 4,415,331 17,296,914 4,694,335 347,111 3,439,325 Construction and property development 2,611,998 159,804 111,546 128,086 263,122 980,559 609,910 22,738 336,233 Other Civil engineering construction 2,878,988 82,733 17,674 24,695 192,271 2,353,472 62,425 1,372 144,346 28,684,054 1,708,651 850,702 898,133 3,959,938 13,962,883 4,022,000 323,001 2,958,746 Large enterprises 17,905,033 750,314 227,665 273,196 2,181,893 10,672,767 2,479,670 71,718 1,247,810 SMEs and sole proprietors 10,779,021 958,337 623,037 624,937 1,778,045 3,290,116 1,542,330 251,283 1,710,936 74,721,900 4,351,482 3,540,442 2,656,611 9,290,513 32,438,415 12,640,907 865,177 8,938,353 69,479,290 4,134,421 3,177,380 2,418,298 8,624,542 30,716,787 11,234,518 775,125 8,398,219 2,763,114 96,562 193,355 102,394 380,308 1,068,049 617,863 29,040 275,543 Other Other households and NPISH Housing Consumer Other Subtotal Less: Valuation adjustments due to impairment of assets not attributable to specific transactions (**) TOTAL (*) 2,479,496 120,499 169,707 135,919 285,663 653,579 788,526 61,012 264,591 187,793,088 6,845,662 4,646,592 3,820,406 15,369,832 101,379,971 19,318,863 1,239,257 13,608,999 (163,575) 187,629,513 The definition of risk includes the following items of the public balance sheet: “Loans and advances to credit institutions”, “Loans and advances to customers”, “Debt securities”, “Equity instruments”, “Trading derivatives”, “Hedging derivatives·”, “Investments” and “Contingent exposures”. The amounts included in the table are net of impairment losses. (**) Includes the total amount of valuation adjustments for impairment of assets not attributable to specific transactions. 214 The following table shows the total amount of secured financing by the percentage of the carrying amount of the financing to the latest available appraisal or the valuation of the available guarantee or collateral (loan to value) at 31 December 2015 and 2014. At 31 December 2015 (Thousands of euros) ITEM TOTAL Of which: Mortgage loans Of which: Other secured loans Less than or equal to 40% Secured loans. Loan to value More than 40% and More than 60% and More than 80% and less than or equal to less than or equal to less than or equal 60% 80% to 100% More than 100% Government agencies 5,853,890 218,497 247,051 32,641 70,071 101,170 185 261,481 Other financial institutions 3,634,551 32,905 148,689 8,664 8,466 63,043 - 101,421 28,549,213 8,186,822 6,090,404 4,004,871 2,175,302 1,262,031 375,138 6,459,884 862,889 664,301 7,020 337,471 170,439 61,113 61,604 40,694 2,937,041 2,495,556 337,329 1,315,017 688,366 345,053 61,124 423,325 24,749,283 5,026,965 5,746,055 2,352,383 1,316,497 855,865 252,410 5,995,865 Large enterprises 13,877,761 831,396 5,005,893 457,992 154,855 148,131 104,749 4,971,562 SMEs and sole proprietors 10,871,522 4,195,569 740,162 1,894,391 1,161,642 707,734 147,661 1,024,303 72,593,455 67,638,955 74,539 14,201,629 22,000,369 22,624,990 5,982,632 2,903,874 66,296,997 65,830,632 - 13,565,780 21,419,356 22,352,835 5,901,878 2,590,783 Consumer 2,518,595 163,529 55,602 62,932 28,828 12,487 2,333 112,551 Other 3,777,863 1,644,794 18,937 572,917 552,185 259,668 78,421 200,540 110,631,109 76,077,179 6,560,683 18,247,805 24,254,208 24,051,234 6,357,955 9,726,660 Non-financial institutions and sole proprietors Construction and property development Civil engineering construction Other Other households and NPISH Housing Subtotal Less: Valuation adjustments due to impairment of assets not attributable to specific transactions TOTAL MEMORANDUM ITEM Refinancing, refinanced and restructured operations 61,198 110,569,911 18,784,084 14,658,057 2,580,299 2,509,256 3,793,387 4,780,853 2,342,819 3,812,041 215 At 31 December 2014 (Thousands of euros) ITEM TOTAL Of which: Mortgage loans Of which: Other secured loans Less than or equal to 40% More than 40% and less than or equal to 60% Secured loans. Loan to value More than 60% and More than 80% and less than or equal to less than or equal 80% to 100% More than 100% Government agencies 5,896,809 255,547 247,638 37,628 93,117 68,539 13,068 290,833 Other financial institutions 3,985,453 38,638 169,529 11,643 21,730 58,473 - 116,321 Non-financial institutions and sole proprietors 28,506,700 9,684,669 5,825,585 4,554,266 3,061,372 1,472,697 429,330 5,992,589 Construction and property development 1,532,097 1,098,662 8,083 478,524 233,554 111,147 198,834 84,686 Civil engineering construction 3,362,532 2,855,427 170,951 1,438,915 886,525 352,909 68,463 279,566 23,612,071 5,730,580 5,646,551 2,636,827 1,941,293 1,008,641 162,033 5,628,337 Large enterprises 13,287,603 707,482 5,003,045 466,854 434,382 217,537 19,118 4,572,636 SMEs and sole proprietors 10,324,468 5,023,098 643,506 2,169,973 1,506,911 791,104 142,915 1,055,701 74,452,581 72,189,066 101,924 13,958,231 22,991,987 25,647,531 6,900,988 2,792,253 70,688,420 70,167,145 - 13,283,715 22,307,335 25,340,261 6,810,809 2,425,025 Consumer 1,258,490 183,711 66,982 70,140 32,160 19,178 3,348 125,867 Other 2,505,671 1,838,210 34,942 604,376 652,492 288,092 86,831 241,361 112,841,543 82,167,920 6,344,676 18,561,768 26,168,206 27,247,240 7,343,386 9,191,996 15,453,402 2,565,389 2,806,464 4,535,528 4,583,950 2,535,061 3,557,787 Other Other households and NPISH Housing Subtotal Less: Valuation adjustments due to impairment of assets not attributable to specific transactions TOTAL 150,300 112,691,243 MEMORANDUM ITEM Refinancing, refinanced and restructured operations 19,923,705 216 Appendix XI - Detail of agents and disclosures required by Article 22 of Royal Decree 1245/1995 of 14 July Information at 31 December 2015 Bankia, S.A. agents authorised to enter into and/or negotiate transactions on behalf of the entity (under Bank of Spain Circular 4/2010, rule 1, section 1) Name or corporate name of Registered address Mapfre Familiar, Compañía de Seguros y Reaseguros, s.a. Crta. Pozuelo a Majadahonda, 52 – 28220 (Majadahonda -Madrid) Miguel Illueca Ribes C/ Maestro Aguilar, 5 - 46006 (Valencia) Juan Carlos Castro Balsera C/ Sant Felip Neri, 1 – 08740 (Sant Andreu de la Barca – Barcelona) María Carmen Manzana Mondragón Av. País Valencia, 7 – 12528 (Eslida – Castellón) Moisés Sánchez Expósito Av. Pais Valencia, 40 – 12500 (Vinarós – Castellón) Fabra i Verge, SLL. Av. Nostra Senyora l'Assumpci, 170 - 43580 (Deltebre-Tarragona) Saturno Javier Rodríguez Tarno C/ Casimiro Sanz, 4 - 39059 (Reinosa - Cantabria) Axos Gestión y Medioambiente, S.L. C/ Góngora, 12 – 03012 (Alicante) Alejandro&Rubén Consultores Asesores, S.L. C/ Francisco Navacerrada, 8 - 28028 (Madrid) Pablo Luis Bolaños León C/ San Lucas, 22 – 35411 (Santidad-Las Palmas) Bankia, S.A. agents authorised only to market products and services; not authorised to enter into and/or negotiate transactions on behalf of the entity (under Bank of Spain Circular 4/2010, rule 1, section 2) Name or corporate name of Registered address Rentacubas, S.L. C/ Seseña, 56 - 28024 (Madrid) Rubén José Sogorb Pons C/ Alcalde Lorenzo Carbonell, 35 - 03008 (Alicante) José Alarcón Mir C/ Gaieta Vinzia, 13 - 08100 (Mollet - Barcelona) Ali Abed C/ Pdta Baya baja Pol II, 90 - 03292 (Las Bayas - Alicante) Vicente Jesús Ferriol Aparicio C/ Alt Maestrat, 14 - 46160 (La Coma - Valencia) José Antonio Cambrón Martínez Av.Doctor Gómez Ferrer, 8 - 46910 (Alfafar - Valencia) Colin George Stallwood C/ Esparterola, 30 - 46758 (Barx - Valencia) José Manuel Fontenla Redondo C/ Rua Montes, 10 - 36004 (Pontevedra) Martorell i Cantacorps Associats, S.L. Av. Catalunya, 64 - 08290 (Cerdanyola del Valles-Barcelona) Eurofinances Malgrat, S.L. Av. Verge de Montserrat, 21 - 08380 (Malgrat de Mar-Barcelona) 217 Bankia, S.A. agents authorised only to market products and services; not authorised to enter into and/or negotiate transactions on behalf of the entity (under Bank of Spain Circular 4/2010, rule 1, section 2) Name or corporate name of Registered address Jaime Huguet Figueras Est. Mossen Josep Mas, 28 - 08338 (Premiá de Dalt-Barcelona) Servicios Empresariales Polar, S.L. Av. Catalunya, 4 - 08930 (Sant Adriá de Besós-Barcelona) Profema 2010 C/ Mallorca, 295 - 08037 (Barcelona) Robfincas, S.L. C/ Pi i Margall, 17 - 08930 (Sant Adriá de Besós-Barcelona) Rafael Henri León Van Camp Av. España, 24 - 12598 (Peñíscola - Castellón) Ricardo González Parra C/ José Alix y Alix, 14 - 28830 (San Fernando de Henares - Madrid) Boiza & Elvira S.L. C/ Goleta, 7 - 28140 (Fuente el Saz del Jarama - Madrid) Sanjuan Abogados Consultores de Empresa C/ Gamazo, 33 - 47004 (Valladolid) Francisco SanchÍs Palomar Av. Emilio Baró, 8 - 46020 (Valencia) Ángel Villa Fernández C/ Macías Picavea, 9 - 47003 (Valladolid) Gabinete Técnico Jurídico Eivissa, S.L. P. Juan Carlos I, 39 - 07800 (Ibiza - Baleares) José Millán Blanco C/ Navarro y Ledesma, 5 - 28807 (Alcalá de Henares - Madrid) Hugo Gabriel Prisiallni Wisnivesky C/ Estanislao Gómez, 55 - 28042 (Madrid) Orbis Consiliarii Corporacion, S.L. Av. Maria de Molina, 26 - 28006 (Madrid) ESF Consultores 2010, S.L. C/ Antonio Belón, 1 - 29602 (Marbella - Málaga) Juan de Dios Martínez Rubio C/ La Cerámica 36 - 28038 (Madrid) Fan Yang lg. Gran Vía, 69 - 28013 (Madrid) Beatriz Ruiz Jiménez C/ Montes Pirineos, 26 - 28018 (Madrid) Fernando Expósito Trabalón C/ Ercilla, 12 - 28005 (Madrid) Asesores, Consultores y Abogados Independientes S.L. C/ San Agustin, 31 - 46340 (Requena - Valencia) Shunli Universal Consulting, S.L. C/ Vía Complutense, 44 - 28805 (Alcalá de Henares - Madrid) Tomás Sanz Asesores, S.L. C/ Numancia, 21 - 46930 (Quart de Poblet - Valencia) Vicente García Patón C/ Profesor Blanco, 14 - 46014 (Valencia) Zongqi Ge C/ Mayor, 58 - 28801 (Alcalá de Henares - Madrid) Aseygem 2007, S.L.U. C/ República Argentina, 2 - 46021 (Valencia) Eduardo Fabado Agustí C/ Cardenal Benlloch, 4 - 46980 (Paterna - Valencia) Sugestión Integral Sierra Norte, S.L. C/ La Calzada, 17 - 28440 (Guadarrama - Madrid) 218 Bankia, S.A. agents authorised only to market products and services; not authorised to enter into and/or negotiate transactions on behalf of the entity (under Bank of Spain Circular 4/2010, rule 1, section 2) Name or corporate name of Registered address Espacio Asesor, Soluciones Empresariales, S.L. C/ Ciutat de Querétaro, 4 - 07007 (Palma de Mallorca-Baleares) Ana María Sánchez Cirer C/ Cega, 9 - 07013 (Palma de Mallorca - Baleares) Antonio Chacón González-Nicolás C/ Blasco de Garay, 16 - 28015 (Madrid) Francisco Simo Burguera C/ Alejandro Rosselló, 24 - 07002 (Palma de Mallorca - Baleares) Consorcio Mercantil Hernandez & Serrano, S.L. C/ General Pereira, 44 - 46340 (requena-valencia) Ángel Pérez Sanz C/ Colón, 74 - 46004 (Valencia) Castellnou House, S.L. C/ Muntaner, 172 - 08036 (Barcelona) Catalina de Loreto Lleonart Carbonell C/ Francisco Villalonga, 8 - 07007 (Palma de Mallorca - Baleares) Javier Casas Mártinez C/ Rei en Jaume, 251 - 08440 (Cardedeu-Barcelona) Novillo e Hijos Asesores, S.L. C/ Gran Avenida - 28041 (Madrid) Rosa Maria Rivera Lozano C/ Pda Tossals, 121 - 03760 (Ondara - Alicante) Daisa Pimi, S.L. C/ Hermandad, 5 - 28025 (Madrid) Xu Chen C/ Castro de Oro, 11 - 28019 (Madrid) Atle Moreno y Redondo, S.L. C/ Francisco Garfias, 12 - 21800 (Moguer - Huelva) Valero & Araujo Servicios, S.L. P. del Pinar Bloque 4, 11 - 28230 (Las Rozas de Madrid- Madrid) Ángel Guevara Robles C/ Toledo, 171 - 28005 (Madrid) JM 2004 Empresistes, S.L. C/ Francesc Macia Torre Mile, 60 - 08208 (Sabadell-Barcelona) Lanak Consultores ETT, S.L. Avenida Gasteiz, 62 - 01012 (Vitoria - Alava) Francisco Gambero Bernal C/ Loma de los Riscos, 32 - 29620 (Torremolinos - Málaga) Crespo & Gonzaga, S.L. Avenida M40, 17 – 28925 (Alcorcón - Madrid) 219 Appendix XII – Annual banking report On 27 June 2014, Law 10/2014 of 26 June 2014 on regulation, supervision and solvency of credit institutions was published in the Spanish Official State Gazette (Boletín Oficial del Estado), thereby transposing into Spanish law article 89 of Directive 2013/36/EU of the European Parliament and of the Council of 26 June 2013 on access to the activity of credit institutions and the prudential supervision of credit institutions and investment firms, amending Directive 2002/87/EC and repealing Directives 2006/48/EC and 2006/49/EC. In compliance with article 87 and the Twelfth Transitional Provision of Law 10/2014, as from 1 July 2014 credit institutions will be obliged to disclose for the first time, specifying the countries where they have an establishment, the following information on a consolidated basis for the last financial year closed: a) Name, nature of activities and geographical location. b) Turnover and number of full-time employees. c) Gross profit before tax and income tax d) Government grants and assistance received Pursuant to the above, the aforesaid required information is set out below: a) Name, nature of activities and geographical location. Bankia, S.A. was incorporated for an unlimited term under the name “Banco de Córdoba, S.A.” in a public deed executed on 5 December 1963, amended by subsequent deeds (which changed the name and adapted its bylaws) and changed its registered company name to “Altae Banco, S.A.” and relocated its registered office to Madrid at Calle Montesquinza, 4. Its registered company name was changed to the current name of “Bankia, S.A.” in a public deed executed on 16 May 2011. Its bylaws were also amended with the approval of a new consolidated text, and its registered office was relocated to Valencia, at Calle Pintor Sorolla, number 8, in a public deed executed in Madrid on 16 June 2011. The company is registered in the Commercial Register of Valencia in volume 9,341, book 6,623, folio 104, page V-17274, 183rd entry and in the Registry of Banks and Bankers of the Bank of Spain under number 2038. It holds taxpayer identification number A-14010342. Bankia, S.A.'s registered corporate objects are pursuit of banking activity and it is subject to the rules and regulations that apply in Spain. In addition to the activities carried on directly, the Bank is the parent company of a group of subsidiaries engaged in diverse activities and which, together with the Bank, constitute the Bankia Group. Consequently, in addition to its own individual annual accounts, the Bank is required to prepare consolidated annual accounts for the Group. The consolidated Group fundamentally carries on its activity in Spain. Appendices II, III and IV detail the companies operating in each jurisdiction, along with their name, geographic location and the nature of their business. 220 b) Turnover and number of full-time employees. This includes information on turnover and the number of full-time employees at the end of 2015 and 2014, on a consolidated basis. The turnover has been taken to be the gross income as reported in consolidated income statement of the Group for the years ended 31 December 2015 and 2014: (Thousands of euros) Number of employees (fulltime) Turnover 31/12/2015 SPAIN USA 3,673,262 128,780 31/12/2014 3,886,358 31/12/2015 118,982 13,557 - 31/12/2014 13,924 474 Portugal (579) (554) - - Rest of countries 4,720 4,026 14 15 3,806,183 4,008,812 13,571 14,413 TOTAL c) Gross profit before tax and income tax This item discloses information on profit before tax and income tax as they appear in the Group's consolidated income statement for the years ended 31 December 2015 and 2014 (Thousands of euros) Profit before tax Income tax 31/12/2015 31/12/2014 1,383,346 837,345 (370,363) (204,869) USA 65,357 71,923 (20,372) (20,657) Portugal (1,345) (1,034) - - 4,627 3,898 (678) (646) (391,413) (226,172) SPAIN Rest of countries TOTAL 1,451,985 912,132 31/12/2015 31/12/2014 d) Government grants or assistance received See Note 1.2 on the BFA-Bankia Group Restructuring Plan. 221 Appendix XIII – Other information Customer care service At its meeting on 16 June 2011, the Board of Directors of Bankia, S.A. approved the "Customer Protection Regulations of Bankia, S.A. and its Group", which was subsequently updated at its meeting of 25 July 2012. Among other aspects, the Regulations stipulate that the Bankia, S.A. Customer Care Service must handle and resolve any complaints or claims submitted by those in receipt of financial services from all BFA Group finance companies – one of which is the Bank – covered by the scope of the service (Bankia, S.A. and Group entities subject to Order ECO/734/2004 of 11 March governing Customer Care Departments and Services and Customer Ombudsmen of Financial Institutions). Pursuant to Order ECO/734/2004 of 11 March governing Customer Care Departments and Services and Customer Ombudsmen of Financial Institutions, the following BFA Group entities are subject to the obligations and duties required by the Order in this connection, with claim procedures and solutions centralised through the Bankia, S.A. Customer Care Service: Company Bankia, S.A. BFA, Tenedora de Acciones de Acciones, S.A.U. (1) Bankia Fondos, S.G.I.I.C., S.A. Bankia Pensiones, S.A.., E.G.F.P. Segurbankia, S.A., Correduría de Seguros del Grupo Bankia (1) No longer adhered to the Customer Care Service. The Bankia Group fulfils these obligations and duties in accordance with Law 44/2002, of 22 November, on Financial System Reform Measures, and with Ministry of Economy Order ECO/734/2004, of 11 March, on Customer Care Departments and Services and Customer Ombudsmen of Financial Institutions. The main data on customer claims in 2015 for Group entities subject to these duties and obligations are as follows: Company Bankia, S.A. Bankia Fondos, S.G.I.I.C., S.A. Bankia Pensiones, S.A., E.G.F.P. Segurbankia, S.A. No. of claims received No. of claims admitted for processing No. of claims dismissed No. of claims resolved against the customer No. of claims resolved in favour of the customer 67,703 49,318 18,385 13,136 22,693 68 66 2 38 21 147 145 2 102 28 0 0 0 0 0 222 The breakdown by type of all claims resolved and dismissed in 2015 is as follows: Type of claim Number of claims Mortgage loans and credits 5,246 Other loans and credits 364 Other lending transactions 41 Current accounts 21,387 Other deposit transactions 3,395 Cards, ATMs and POS terminals 4,200 Other banking products 153 Direct debits 1,213 Transfers 1,001 Bills and cheques 307 Other collection and payment services 875 Relations with collective investment institutions 175 Other investment services 24,733 Life insurance 368 Damage insurance 328 Pension funds 248 Other insurance 184 Miscellaneous 4,836 69,054 Total Claims pending resolution by Group entities subject to these obligations at 31 December 2015 are as follows: Company Number of claims pending resolution Bankia, S.A. Bankia Fondos, S.G.I.I.C., S.A. Bankia Pensiones, S.A., E.G.F.P. 1,668 9 14 The main data on customer claims in 2014 for Group entities subject to these duties and obligations are as follows: Company Bankia, S.A. No. of claims received No. of claims admitted for processing No. of claims dismissed No. of claims resolved against the customer No. of claims resolved in favour of the customer 43,773 42,847 926 14,305 19,298 1 1 - 1 - 65 64 1 33 19 Bankia Pensiones, S.A., E.G.F.P. 145 138 7 78 15 Bancofar, S.A. (1) 138 136 2 166 29 BFA Bankia Fondos, S.G.I.I.C., S.A. (1) The Group sold Bancofar, S.A. in 2014. 223 The breakdown by type of all claims resolved and dismissed in 2014 is as follows: Type of claim Mortgage loans and credits Other loans and credits Other lending transactions Current accounts Other deposit transactions Cards, ATMs and POS terminals Other banking products Direct debits Transfers Bills and cheques Other collection and payment services Relations with collective investment institutions Other investment services Life insurance Damage insurance Pension funds Other insurance Miscellaneous Total Number of claims 6,726 328 67 16,789 4,540 5,469 258 1,573 1,255 391 957 125 3,953 292 381 276 188 4,730 48,298 Claims pending resolution by Group entities subject to these obligations at 31 December 2014 are as follows: Company Bankia, S.A. Number of claims pending resolution 2,722 Bankia Fondos, S.G.I.I.C., S.A. 23 Bankia Pensiones, S.A., E.G.F.P. 29 Bancofar, S.A.(1) 7 (1) The Group sold Bancofar, S.A. in 2014. 224 Average period of payment to suppliers. Third “Disclosure requirement" in Law 15/2010 of 5 July additional provision. In compliance with the provisions of Law 15/2010, of 5 July, amending Law 3/2004, of 29 December, establishing measures to combat late payment on commercial transactions, implemented by Spanish Accounting and Audit Institute (ICAC) Resolution of 29 January 2016, on the information to be included in the notes to financial statements with regard to deferred payments to suppliers in commercial transactions, it is disclosed that: - Due to the nature the business activities in which the Group mainly engages (financial activities), the information provided in this Note concerning deferred payments exclusively concerns payments to suppliers for the provision of various services and supplies to the Group’s entities resident in Spain and to payments to suppliers made by Spanish Group entities that carry out nonfinancial activities, other than payments to depositors and holding companies of securities issued by Group entities, which were made, in all cases, in strict compliance with the contractual and legal periods established in each case, irrespective of whether or not they were payable in cash or by instalment. Nor is any information provided concerning payments to suppliers excluded from the scope of this mandatory disclosure pursuant to the provisions of the aforementioned ICAC Resolution, such as suppliers of fixed assets that are not considered to be trade creditors. - In connection with the information required by Law 15/2010 of 5 July in relation to Group's commercial and service providers, and in due consideration the Article 6 of ICAC Resolution of 29 January 2016, there follows the information required by this regulation, to the scope defined in the preceding paragraph: (days) 2015 Average payment period (days) 11.64 Average late-payment (days) 14.03 Average period of payment to suppliers 11.66 (Thousands of euros) 2015 Total payments Total outstanding payments 747,673 7,440 Payments for payables and receivables among Spanish entities of the Bankia Group have been excluded from the above data In accordance with this single additional provision of 29 January 2016, comparative information for 2014 is not provided in the 2015 financial statements. 225 BANKIA, S.A. AND SUBSIDIARIES FORMING THE BANKIA GROUP MANAGEMENT REPORT DECEMBER 2015 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Contents 1.- KEY EVENTS OF 2015.......................................................................................... 2 2.- ORGANISATIONAL STRUCTURE .......................................................................... 5 2.1.- Overview of Bankia Group and its organisational structure .............................. 5 2.2.- Corporate governance ........................................................................................ 6 2.3.- Responsible management ................................................................................ 12 2.4. - Business model ................................................................................................ 13 3.- ACTIVITY AND RESULTS ................................................................................... 20 3.1.- Economic and financial backdrop ..................................................................... 20 3.2.- Financial performance in 2015 ......................................................................... 21 3.3.- Key figures ........................................................................................................ 23 3.4.- Highlights of the balance sheet ........................................................................ 24 3.5.- Highlights of the income statement ................................................................. 33 4.- FUNDING STRUCTURE AND LIQUIDITY ............................................................. 41 5.- CAPITAL MANAGEMENT, SOLVENCY AND LEVERAGE RATIO ............................. 43 6.- RISK MANAGEMENT ........................................................................................ 49 7.- FORECLOSED REAL ESTATE ASSETS ................................................................... 64 8.- INFORMATION ON CREDIT RATINGS ................................................................ 64 9.- SHARE PRICE PERFORMANCE AND SHAREHOLDER STRUCTURE ........................ 67 10.- INFORMATION ON TREASURY SHARES ........................................................... 69 11.- DIVIDEND POLICY .......................................................................................... 69 12.- ORGANISATION AND PEOPLE ......................................................................... 70 13.- ENVIRONMENTAL DISCLOSURES .................................................................... 73 14.- RESEARCH, DEVELOPMENT AND TECHNOLOGY .............................................. 76 15.- FORECASTS AND BUSINESS OUTLOOK ............................................................ 78 16.- EVENTS AFTER THE REPORTING PERIOD ......................................................... 80 17.- ANNUAL CORPORATE GOVERNANCE REPORT ................................................ 80 1 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 This report was prepared following the recommendations of the “Guidelines for the preparation of management reports of listed companies" issued by the CNMV in September 2013. 1.- KEY EVENTS OF 2015 Bankia Group delivered a positive performance in 2015. The key highlights are as follows: 1.1.- Good earnings performance Profit attributable to the Group amounted to EUR 1,040 million, an increase of 39.2% from 2014. Driving this growth were the strengths that shaped the business performance during 2015: - The resistance of the Group's net interest income to extraordinarily low market interest rates. - The maintenance of a cost-containment policy following the completion of the Group's restructuring process, which helped stabilise earnings amid an overall challenging environment for the banking industry. The Bankia Group's efficiency ratio at year-end 2015 stood at 43.6%, ranking among the best of Spain's largest financial institutions. - The focus on risk management, which resulted in a sharp decrease in non-performing loan (NPL) provisions and write-downs of real estate assets. - Execution of the Group's disposal plan, which culminated in the sale of City National Bank of Florida in October, strengthening profit generation in 2015. The Group's ability to generate earnings, organically and via disposals, which fed through to further improvement in profitability, achieving a ROE at 9% at the end of 2015. Also in 2015, the Group earmarked EUR 424 million to bolster provisions for potential future costs arising from the various legal proceedings related to Bankia's 2011 IPO. Part of the amounts set aside in this respect (EUR 184 million) was recognised in the consolidated income statement, with the remainder (EUR 240 million) charged to own funds in the consolidated balance sheet. 1.2.- Capital strength The Bankia Group continued to raise its solvency levels in 2015, achieving a CET 1 phased-in ratio of 13.9% which marked an improvement from 2014 and was underpinned mainly by capital generation through earnings and, to a lesser extent, by the positive impact of balance-sheet deleveraging and the better quality of the loan portfolio. This enabled the Group to maintain a healthy surplus of capital above the minimum regulatory requirement despite the provisions recognised in relation to the 2011 IPO. These levels make the Bankia Group one of the banking groups with the strongest capital in Spain. 2 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 1.3.- Growth in activity On the investment front, there was further growth in 2015 new lending to strategic segments, such as business, SMEs and consumer lending. This growth, coupled with the slowdown in private sector deleveraging in Spain, helped stabilise the volume of the Group's lending, which decreased by 1.9% in the year, a far smaller drop than in 2014. Moreover, part of this decline in lending was concentrated in non-performing loans (NPLs). In customer funds, meanwhile, noteworthy in 2015 was the positive trend of strict customer deposits and off-balance sheet funds (mainly investment funds). Combined, these increased by 3.3% (EUR 3,811 million) from 2014. 1.4.- Focus on risk management The Group's main risk metrics improved further in 2015. NPLs were down 21.5%, by containing inflows of NPLs and by stepping up recovery efforts and selling loan portfolios. This positive performance drove the NPL ratio down by 2.3 pp from previous year to 10.6%, improving the NPL coverage ratio up to 60%, 2.4 pp more than in 2014. Moreover, the improvement in portfolio credit quality has enabled the Group to scale back NPL provisions, resulting in a considerable improvement in the cost of credit risk, which at 31 December 2015 stood at 0.42%, 18 basis points lower than last year. 1.5.- Sound funding and liquidity structure According to the retail business model underpinning the Bankia Group's banking activity, the funding structure is based on customer deposits. The Group taps capital markets to meet its additional liquidity needs. In this respect, in the wake of the improvement in the commercial gap achieved over the past two years, the Bankia Group's LTD ratio at endDecember 2015 stood at 102.9%, bearing out the good balance between loans and deposits. Meanwhile, thanks to the low-interest-rate market environment, alongside the support of the Group's management and solvency, Bankia successfully placed EUR 2,250 million in two issues of mortgage covered bonds, one in March and one in August. This marked the first issues by the Group of these instruments since February 2012. In addition, the Group held sufficient liquid assets on its balance sheet at 31 December 2015 to easily cover the corporate issues falling due. 1.6.- First payment of dividends by the Group Solid earnings the year before, alongside favourable trends in the balance sheet and key solvency indicators, enabled the Group to pay its first ever dividend in 2015. Pursuant to resolutions adopted at the General Shareholders Meeting held on 22 April 2015, on 7 July 2015 Bankia paid shareholders a EUR 201.6 million cash dividend out of 2014 profit. This was one of the key highlights of Bankia's transformation process and underscores the achievements made since embarking on the 2012-2015 Strategic Plan. 3 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 1.7.- Disposals of non-strategic assets The Group carried out sizable disposals in 2015, complying with the commitments assumed in the Restructuring Plan and the Strategic Plan, one of the main cornerstones of which was the disposal of equity investments and assets considered non-strategic for the Group's business. The main disposals during 2015 have been as follows: - Realia: on 4 March 2015, Corporación Industrial Bankia, a wholly owned subsidiary of Bankia, S.A., signed an agreement with Inmobiliaria Carso, S.A. de C.V. to sell its entire stake in Realia Business, S.A., representing 24.953% of Realia's share capital. The sale was carried out on 3 June 2015 for a total amount of EUR 44.5 million, equivalent to a selling price of EUR 0.58 per share and generating a gross gain of EUR 13.7 million. - Globalvia Infraestructuras: on 30 June 2015, the Group and Fomento de Construcciones y Contratas, S.A. (FCC) signed a purchase and sale agreement with the government of Malaysia's strategic investment fund, Malasia Khazanah Nasional Berhad, for the sale of 100% of the shares of Globalvia Infraestructuras, S.A., a company in which Bankia and FCC each own 50%. Completion of the deal was contingent on compliance with the conditions precedent set in out in the purchase and sale agreement, which included relinquishment by the investment funds USS, OPTrust and PGGM funds, holders of a EUR 750 million convertible bond, of the right to acquire shares of Globalvía Infraestructuras, S.A. As a result of the exercise of the pre-emptive rights held by these funds, on 23 October 2015, the Group and Fomento de Construcciones y Contratas, S.A. (FCC) entered into a purchase and sale agreement with USS, OPTrust and PGGM for the sale of 100% of the shares of Globalvia Infraestructuras, S.A. The deal will be carried out after the conditions precedent set out in the purchase and sale agreement are met. The selling price entails an upfront payment of EUR 166 million, to be made when the transfer of the shares is completed, and a deferred payment, to be made in the first half of 2017, which could reach as high as EUR 254 million depending on the company's valuation at conversion of the bond. - City National Bank of Florida: in May 2013, the Board of Directors of Bankia authorised the sale of City National Bank of Florida via the transfer from investee Bankia Inversiones Financieras, S.A.U. of 100% of the shares of CM Florida Holdings Inc to Banco de Crédito e Inversiones of Chile (BCI). On 21 September 2015, the United States Federal Reserve (Federal Reserve Board) authorised the acquisition of the shares by BCI. As a result, the sale was carried out on 16 October 2015, generating a net gain for the Bankia Group of EUR 117 million. - Sale of loan portfolios: in 2015, the Bankia Group sold NPL loan portfolios for an aggregate amount of EUR 1,885 million, including both non-performing corporate 4 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 and retail loans. These sales enabled the Group to improve the quality of its balance sheet and free up funds for new loans in strategic segments. 2.- ORGANISATIONAL STRUCTURE 2.1.- Overview of Bankia Group and its organisational structure Bankia is a financial group with operations throughout Spain, focusing mainly on the traditional retail banking, corporate banking, asset management and private banking businesses. Its corporate objects include all manner of activities, operations, acts, contracts and services related to the banking sector in general or directly or indirectly related thereto, permitted to it by current legislation, including the provision of investment services and ancillary services and performance of the activities of an insurance agency. Bankia mainly does business in Spain; the Group had total assets at 31 December 2015 of around EUR 206,970 million, of which Bankia, S.A. held EUR 208,221 million. Section 2.4 below provides a breakdown of the branch office network by region. Investments in companies included in the scope of consolidation are held directly in Bankia's portfolio, or indirectly through different holding companies. The main ones are as follows: Organisationally, Bankia is the Group’s parent. At 31 December 2015, the consolidation scope comprised 72 companies between subsidiaries, associates and jointly-controlled 5 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 entities engaging in a range of activities, including the provision of finance, insurance, asset management, services, and real estate development and management. Of these, 35 are Group companies, 3 are jointly-controlled entities and 34 are associates. Moreover, following the start of the approved disposal plan, 36 of the 72 companies in the Group’s consolidation scope are classified as non-current assets for sale. 2.2.- Corporate governance Bankia's governing bodies are the General Shareholders Meeting and the Board of Directors. - The General Shareholders Meeting is the highest decision-making authority within the scope attributed to it by law or by the bylaws; e.g. the appointment and removal of Directors, the approval of the annual financial statements, the distribution of dividends or the approval of the Director remuneration policy. - The Board of Directors is responsible for representation of the Company and has the broadest authority to administer the Company except for matters reserved for the General Shareholders Meeting. Its responsibilities include, inter alia, approving the strategic or business plan, management objectives and annual budgets, and the investment and financing, corporate social responsibility and dividend policies. There are five Board committees, whose members are appointed in accordance with their suitability based on their knowledge, aptitudes, experience and the duties of each committee. Board of Directors The Board of Directors held 18 meetings between 1 January and 31 December 2015. (8 independent directors and 3 executive directors) Mr. José Ignacio Goirigolzarri Tellaeche. Executive Chairman Mr. José Sevilla Álvarez. Chief Executive Officer Mr. Alfredo Lafita Pardo. Lead Independent Director Mr. Antonio Ortega Parra. Executive Director Mr. Joaquín Ayuso García. Independent Director Mr. Francisco Javier Campo García. Independent Director Mrs. Eva Castillo Sanz. Independent Director Mr. Jorge Cosmen Menéndez-Castañedo. Independent Director Mr. José Luis Feito Higueruela. Independent Director Mr. Fernando Fernández Méndez de Andés. Independent Director Mr. Álvaro Rengifo Abbad. Independent Director 6 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Audit and Compliance Committee The Audit and Compliance Committee monitors the effectiveness of internal control, the internal audit and the risk management systems, and the preparation of regulated financial information. Its responsibilities also include, among others, proposing the appointment of, and establishing the appropriate relationships with, the external auditors, and reviewing compliance with the Company’s governance and compliance rules. Four external independent directors - Mr. Alfredo Lafita Pardo (Chairman) - Mr. Joaquín Ayuso García - Mr. Jorge Cosmen Menéndez-Castañedo - Mr. José Luis Feito Higueruela The Audit and Compliance Committee held 16 meetings between 1 January and 31 December 2015. Appointments Committee The Appointments Committee has general authority to propose and report on appointments and removals of directors and senior managers. It is also responsible for assessing the ability, diversity and experience required for the Board of Directors, and the necessary time and dedication to carry out their duties in an effective manner. It defines the necessary functions and abilities for candidates wishing to cover vacancies. It examines and organises the succession plan for governance bodies. Four external independent directors - Mr. Joaquín Ayuso García (Chairman) - Mr. Francisco Javier Campo García - Mr. Alfredo Lafita Pardo - Mr. Álvaro Rengifo Abbad The Appointments Committee held 10 meetings between 1 January and 31 December 2015. Remuneration Committee The Remuneration Committee has general authority to propose and report on remuneration and other contractual terms and conditions of directors and senior managers, and must periodically review the remuneration programmes, considering their appropriateness and utility, and ensuring transparency of remuneration and compliance with the remuneration policy set by the Company. Four external independent directors - Mrs. Eva Castillo Sanz (Chairwoman) - Mr. Joaquín Ayuso García - Mr. Jorge Cosmen Menéndez-Castañedo - Mr. Alfredo Lafita Pardo The Remuneration Committee held 10 meetings between 1 January and 31 December 2015. Risk Advisory Committee The Risk Advisory Committee advises on the overall propensity of risk and the risk strategy, overseeing the pricing policy, presenting risk policies and proposing to the Board the company's and group's risk control and management policy through the Internal Capital Adequacy Assessment Process (ICAAP). Three external independent directors - Mr. Francisco Javier Campo García (Chairman) - Mr. Fernando Fernández Méndez de Andés - Mrs. Eva Castillo Sanz The Risk Advisory Committee held 36 meetings between 1 January and 31 December 2015. Board Risk Committee The Board Risk Committee adopts decisions regarding risks within the authority delegated to it by the Board of Directors. One chief executive and three external independent directors The Board Risk Committee is responsible for establishing and overseeing compliance with the Bank’s risk control mechanisms, approving the most important operations and establishing overall limits. - Mr. José Sevilla Álvarez (Chairman) It is also responsible for reporting to the Board of Directors on risks that may affect the Company's capital adequacy, recurring results, operations or reputation. - Mr. Francisco Javier Campo García - Mrs. Eva Castillo Sanz - Mr. Fernando Fernández Méndez de Andés The Board Risk Committee held 35 meetings between 1 January and 31 December 2015. 7 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 The Management Committee was then composed of Bankia’s Executive Chairman, Mr. José Ignacio Goirigolzarri, CEO Mr. José Sevilla, Executive Director and General Manager of People, Resources and Technology Mr. Antonio Ortega, Board Director´s Secretary Mr. Miguel Crespo, Deputy General Director of Communication and External Relations Mrs. Amalia Blanco, and the Deputy General Directors of Retail, Mr. Fernando Sobrini and Business Banking Mr. Gonzalo Alcubilla. Advances in corporate governance One of Bankia's main priorities is to align its corporate governance with Spanish and international best practice. In particular, in compliance with requirements in domestic and European banking regulations and the recommendations and principles of good governance contained in the Code of Best Practices of supervisors and regulators, in 2015, the Board of Directors approved the Corporate Governance System as a general framework for internal organisation affecting the bank and all the companies that make up the Bankia Group. The system of corporate governance covers and guarantees the proper functioning of internal governance, thereby assuring healthy, prudent management of the Entity and its Group, the core objective being to satisfy the corporate interest, understood as the common interest of all shareholders of an independent, public limited company focused on the profitable and sustainable pursuit of its objects and the creation of long-term value. The main priorities are: - To ensure a correct distribution of functions within the organisation To prevent and resolve conflicts of interest To establish a transparent framework for relations between Bankia and its shareholders The system embodies the Group's corporate values with respect to business ethics and corporate social responsibility, and is backed by the principles of good governance developed by the Company based on the recommendations of the Good Governance Code. A key part of the system of corporate governance is the set of rules and regulations, which provides a Group-wide internal control framework. They comprise internal rules that regulate the Entity's corporate governance and the operational functioning, basically made up of corporate texts and policies, as well as internal procedures or rules of conduct. Specifically, the body of work includes: - Bylaws and regulations. These include the Corporate Bylaws, which set out the general lines of governance, the regulations of the governing bodies (General Meeting Shareholder Regulations and Board of Directors Regulations) and other rules and codes, such as the Code of Ethics or the Customer Ombudsman regulations, the 8 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Rules of Conduct in Securities Markets and the Regulations of the Confidential Whistleblowing Channel. Over the course of 2015, Bankia approved a raft of amendments to its Bylaws, its General Shareholders Meeting Regulations and its Board of Directors Regulations to adapt them to the provisions on corporate governance set forth in certain laws enacted in 2014 and 2015 (e.g. Law on Regulation, Supervision and Solvency of Credit Institutions, the Corporations Act, the Audit Act) and the Good Governance Code of Listed Companies approved by the Board of the National Securities Market Commission, the CNMV, in February 2015. The amendments formalise and unlock the value of the good corporate governance practices already followed by the Entity, with respect to, inter alia, transparency and responsiveness to bank shareholders in Bankia's governing bodies, reinforcing appropriate information channels with shareholders and ensuring that Bankia has in place, and facilitates, the channels and mechanisms necessary for shareholders to delegate votes, determining the rules applicable in circumstances of conflict of interest, doubts surrounding voting instructions and the granting of proxies on items included on the agenda (as appropriate). Meanwhile, the rules contained in corporate texts regarding the duties and obligations of members of the Board of Directors, in particular with respect to conflicts of interest, were strengthened, while new issues were added, such as stipulations regarding the composition, functions and rules of operation of the Board of Directors, the Director charter and positions on the Board and board committees. These amendments complement the advances made on the corporate governance front in recent years and which play a crucial role in the Entity's transformation. Specifically, in 2013, a Lead Independent Director was appointed, to reinforce the influence of independent directors on the Board of Directors and counterbalance the Chairman's executive profile. The Lead Independent Director oversees the evaluation of the Chairman's performance, channels initiatives of external directors, and may request that a meeting of the Board of Directors be convened and that items be included in the Agenda. In addition to the creation of the Lead Independent Director, the term of office of directors has been reduced in recent years, while the requirements of independence have been reinforced, in line with regulations. Moreover, external independent directors have been given greater representation on the Board of Directors and Board committees. - Corporate policies. These set out guidelines and principles governing functions, activities and processes, ensuring internal control and providing legal security. They are general guidelines for the long term. Specifically, the Board of Directors approved 9 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 seven new corporate policies in line with related legal requirements, such as corporate governance recommendations: o The Group’s structure and corporate governance policy. This policy sets forth the Group's general implementation guidelines and principles through the various subsidiaries and their respective governance bodies, as well as coordination among companies. o Bankia, S.A. corporate governance policy. This policy sets forth the principles and core elements of the Company's corporate governance structure. o Director selection policy. This policy establishes the requirements and criteria which the Board of Directors and the Appointments Committee must consider when selecting new members of the Board of Directors, as well as in the reelection and ratification of existing directors. This policy seeks a balance of diversity of knowledge, experience and gender in the Board's membership. o Senior management selection and appointment policy. This policy defines the requirements and criteria for selecting and appointing Bankia's senior officers. o Dividend policy. This policy lays out the basic principles and criteria that should govern proposed resolutions to distribute dividends submitted by the Board of Directors for approval at the General Shareholders Meeting or, where appropriate, resolutions regarding the interim dividends approved by the Board. It also contains the disclosure obligations regarding dividends based on the principle of transparency. o Conflicts of interest policy. The policy sets out the procedures for preventing conflicts of interest between shareholders and members of the Board of Directors, as well as employees of Bankia Group companies, with the interests of the Company, its parent, other companies of its group and customers. o Policy of communication and contact with shareholders, institutional investors and proxy advisors. This policy encourages discussion and ongoing dialogue with all of the Company's stakeholder groups, particularly shareholders, institutional investors and proxy advisors, in order to forge stable and long-term trust-based relationships and to promote transparency in the framework of corporate interest. - Powers and proxies. These govern the delegation of decision-making abilities over certain activities. They may supplement specific policies and, in some cases, be temporary or tacit. - Circulars. Circulars provide a simple, easily understandable summary of the regulations that all Bank professionals are required to know. They highlight the issues with the greatest impact on operations and functions. 10 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Conflicts of interest Among the top priorities of the corporate governance policy is to detect and manage potential conflicts of interest. The Entity has a number of reporting and decision-making mechanisms in place in this respect, such as: - Directors must disclose to the Board of Directors any direct or indirect conflict either they or persons related thereto have with the interest of Bankia and must refrain from attending meetings and participating in deliberations on matters which affect, directly or indirectly, them or persons related to them. - Directors must adopt the necessary measures to avoid situations in which their interests, on their own behalf or on behalf of another, can be in conflict with the Company's interests and their duties to it. In addition, they must perform their functions in accordance with the principle of personal responsibility, exercising their own judgement, independently of any instructions from or ties to third parties. - All directors must make a first declaration of potential conflicts at the time of taking office. This declaration must be updated immediately in the event of a change in any of the circumstances declared or if new circumstances appear. Compliance and control systems Bankia Group has numerous internal controls in place, set up to mitigate specific risks related to the business and/or to comply with various financial and internal control regulations (Crime Prevention and Detection Model, Policies and Procedures regarding Antimoney Laundering, Market Abuse, MiFID, personal data protection, IT security, etc.). Bankia also has an Internal Audit unit, whose activity is overseen by the Audit and Compliance Committee. Internal audit is an independent, objective assurance and consulting activity designed to add value and improve the Group’s operations. It helps the organisation accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, internal control, corporate governance and information systems. It also works together with external auditors in audit service engagements and with supervisory bodies to ensure compliance with regulations. In addition, Bankia Group has a Code of Ethics and Conduct, approved by the Board of Directors in August 2013, which sets forth the rules and guidelines of conduct all Bankia employees must assume and guides their behaviour and professional conduct. The Code of Ethics and Conduct is mandatory for anyone with a professional relationship with Bankia Group. 11 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 To help enforce the Code and facilitate the internal flow of information, the Audit and Compliance Committee approved the launch of the Confidential Whistleblowing Channel, through which any breaches of the Code can be reported through an inhouse digital platform or by email. In line with the latest best practices, Bankia has outsourced management of this channel to a specialist firm outside the Group (currently PwC), which is overseen by the Ethics and Conduct Committee, guaranteeing anonymity, that all reports are evaluated independently and treated confidentially, and that only those people who are strictly necessary to the investigation and resolution are notified. The Code of Ethics and Conduct and the Confidential Whistleblowing Channel not only set high standards of ethical conduct by employees and directors, but they also allow for the detection and management of situations that infringe on the rules and criteria of professional conduct and help prevent criminal activity. 2.3.- Responsible management Following the approval by the Board of Directors of the Responsible Management Policy in early 2015, work has been carried out on drawing up the 2016-2018 Responsible Management Plan. The Plan revolves around the Entity's values (professionalism, integrity, commitment, closeness and achievement orientation) and is underpinned by two key cornerstones. The first entails listening to and maintaining dialogue with stakeholders; the second entails ongoing supervision and performance assessment of the planned actions. The Plan will be approved by the Board of Directors, which is also in charge of ensuring its management, monitoring and control. The final text of the 2016-2018 Responsible Management Plan and approval by the Board of Directors is expected for the first quarter of 2016. Its main objectives are: STRATEGIC LINE Corporate governance Customers Employees Society OBJECTIVES Integrate and encourage responsible management to help foster a culture of transparency and integrity that safeguards the interests of all stakeholders Maintain respectful relationships tailored to the customer's needs so Bankia stands out for the service received and the trust built as a respectful and transparent entity Consolidate the corporate identity through a project in which Bankia's success is everyone's success and the responsible management culture is present in every area of the business Be recognised as a driver of social and economic development in the areas near the business, proactively addressing the main concerns of society 12 MANAGEMENT REPORT BANKIA GROUP Shareholders and investors Suppliers Environment DECEMBER 2015 and seeking to maximise the positive impact Reinforce transparency with analysts and investors regarding the Entity's non-financial performance, disclosing transparent and clear extra-financial information Promote responsible management in the supply chain, assessing counterparty risks and encouraging improvement plans to help spread responsible committment and drive economic development in other sectors of production Minimise impact and reduce costs through more efficient use of resources and correct environmental management in all processes The objectives of Bankia's Responsible Management Plan are aligned with the 10 principles of the UN Global Compact and the Sustainable Development Goals approved by UN members in September 2015. This alignment helps advance both frameworks as part of the Bank's duty as a leading company. The implementation of the plan will bring about a change in the Responsible Management Committee, made up of executive directors with closer relationships with stakeholder groups. Since its creation in 2014, this committee has been chaired by the Deputy General Director of Communications and External Relations, who is also a member of the Management Committee. In the early months of 2016, as an indelegable power of the Board of Directors, all matters related to the responsible management of the Bank will fall to the Audit and Compliance Committee. A member of this committee will then chair the the Responsible Management Committee. 2.4. - Business model Bankia Group is a national company, with a stronger presence in its natural markets, focused on customers and businesses that can provide the bank the greatest returns and enable it to better leverage its competitive advantages. Bankia Group's business lines are as follows: – Retail Banking – Business Banking – Corporate Centre 13 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Retail Banking Retail Banking includes retail banking with legal and natural persons with annual income of less than EUR 6 million, distributed through a large multi-channel network in Spain and operating a customer- satisfaction and asset management profitability business model. Retail customers are a strategic business for Bankia, as one of Spain’s largest financial institutions in this area. The Entity focuses on traditional banking products such as salary direct deposit, mortgages, term deposits, credit cards, insurance, investment and pension funds, and other asset management services, which it offers to high net-worth customers who need specialised financial and tax advice. This area focuses on retail activity following a universal banking model. Its objective is to forge relationships with and retain customers, providing them with added value in products and services, and in advisory, and service quality. To achieve this, it segments customers in accordance with the need for specialised service and the needs of each customer type. This segmentation classifies its customers in 5 big categories (Private Banking, Personal, High Potential, SME and microenterprise and Rest of Retailers). Customer segmentation allows Bankia to assign specific customers to specialist managers, who are in charge of the customer's relationship with the Bank. This approach yields greater customer satisfaction and generates new sources of business. In 2015, Retail Banking focused most of its efforts on boosting consumer lending, granting more than EUR 1,000 million in the year, 25% more than in 2014. In addition, most customers remained exempt from paying any fees or commissions, and were offered financing though the "Commission-free Banking" scheme. This scheme is a key pillar of Bankia's CR strategy for retail customers, self-employed professionals and SMEs. It takes a holistic view of customers, where loyal customers are exempt from paying commissions on any of their accounts or basic debit cards they hold, as well as on cashing cheques or making transfers in euros issued by the Bank's channels (up to EUR 3,000). Bankia’s distribution network is composed of a finely meshed branch network, a complementary agency network (spearheaded by Mapfre) that gives the bank a valuable competitive advantage, and a low-cost multi-channel distribution network (e.g. ATMs, Internet, mobile and telephone banking). Regarding the latter, the bank has a complete array of technological channels (Internet Office, Mobile Office and Telephone Office) that allows customers to carry out their transactions, contract and manage products and use the online broker service. With the aim of strengthening its competitive positioning, grounded in its relationship with customers, since 2013 Bankia has been driving a new commercial model based on a segmented branch network in which universal branches, business branches, private banking centres and the new ‘agile’ branches coexist. Agile branches are a new type of branch launched by Bankia in a pioneering move in the Spanish financial system that allow it to deliver quality, fast service to the customers who execute the most transactions. The offices 14 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 have longer opening hours and are equipped with a large number of ATMs and quick service cashier positions, covering the areas with the largest concentration of transaction-intensive customers. In addition, Plus+ offices were set up in 2015. These are offices located around the agile branches which, due to their size in terms of customers and business, require greater commercial specialisation. All Plus+ offices customers are segmented and managed by financial advisors. The rollout of the Plus+ offices started in Madrid and Valencia, where new regional divisions have been created with a view to unifying the offices' divisional and management model. At 31 December 2015, the Retail Banking network comprised 1,903 offices located across Spain. . At the same date, Retail Banking had a number of Recovery Centres, specialised in managing NPLs, and offices exclusively dedicated to managing developers (business in liquidation). The following map shows the distribution of the branch network and the number of offices per region at the end of the year. Within Retail Banking, the private banking business is geared towards the high- wealth or high-income individual customers, investment companies or foundations. Bankia offers these customers a comprehensive range of products and services with highly personalised, professional and reliable treatment, providing them with solutions that are tailored to their financial or tax needs. The main private banking business lines are wealth management and 15 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 advisory, the sale of third-party financial products, intermediation in the trading of securities and advisory regarding the securities market. Within Retail Banking, the Bancassurance area is responsible for distributing life and general insurance in all of the Group companies. This business line was established in the bank’s Strategic Plan to provide specialised support for the network, offering a wide range of products for individuals, businesses and professionals. After the agreement reached in January 2014 with Mapfre, the insurer became Bankia's exclusive insurance provider, for both life and non-life insurance. The only policies excluded were those for companies with annual revenue of over EUR 2 million. The distribution model is as follows: - Non-life insurance: distribution agreement with Mapfre - Life insurance: distribution agreement through the Bankia Mapfre Vida joint venture (51% Mapfre Vida – 49% Bankia), which resulted from the integration of the insurance companies in which Bankia had a shareholding (Mapfre Caja Madrid Vida, Aseval and Laietana Vida). Net premiums written in 2015 totaled EUR 484 million (+11% new policies compared to 2014). Mathematical provisions for life-savings plans amounted to EUR 5,780 million. Bankia Fondos and Bankia Pensiones are responsible for assets management which provide financial products to the net. Bankia owns 100% of Bankia Fondos SGIIC, and has marketing agreements with international fund managers for certain niche products. At the end of December 2015, Bankia Fondos managed EUR 11,965 million in investment funds, up from EUR 9,700 million at 31 December 2014. This represents an increase in assets under management of 23.34% and gives Bankia a 5.44% market share, according to data provided by Inverco. This makes Bankia Spain's fifth largest fund manager by volume of assets under management. In pension plans, significant efforts were made to encourage long-term saving, highlighting the need to address the situation of savings to supplement future pensions sufficiently in advance. Pension fund advisory services and simulation tools are the main marketing tools for these retirement saving products. Bankia Pensiones, a wholly owned subsidiary of Bankia, is the Group's pension fund management company. It is engaged in the management of all types of pension plans (individual, employment and related), focusing on meeting unitholders' needs and offering products that are suitable for their investment profile and the time horizon established by the retirement age. At 31 December 2015, Bankia's pension funds had a total value of EUR 6,857 million, of which 71.96% corresponded to individual schemes and the remaining 28.04% to employee pension plans. Bankia ranks fourth in the Spanish pension fund industry, according to data released by Inverco. 16 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 The main short- and medium-term objectives and strategies for Bankia Group to continue driving activity include improving margins and profitability, increasing lending especially to SMEs- managing non-performing loans and boosting cross-selling. SMEs play a major role within this objective; in 2013 the Group put a specific plan in action (“SMEs Plan”) to boost its market share in this segment. The strategy pivots on offering financing and supporting SMEs in the development of their business projects, designating managers specialised in small and medium businesses who are qualified to provide individualised advising and tailor-made responses in all areas of SME business: investment projects and financing, both short and long term, treasury management, tax advising, internationalisation processes, and more. Moreover, in 2014 Bankia launched a new line of loans (“Préstamos Dinamización”) for self-employed and professionals, SMEs and corporates, which passes on to customers all of the saving resulting from the cheaper financing obtained by Bankia from the ECB, resulting in an average 30% reduction in the rate applied to the rest of the loans offered by the Bank. Demand for the new loans has been strong since they were first marketed in September last year. The main objectives are to attract new customers, and increase the loyalty of and retain existing customers. A total of EUR 2,862 million worth of these new loans had been extended from their launch until the end of 2015. Business Banking Business Banking targets legal entities with annual income in excess of EUR 6 million. (Other customers, legal entities or self-employed professionals with income below this figure fall into the Retail Banking category). Now, more than 20,000 active customers within large companies, measured by the number of customers doing business with Bankia, which positions the Entity like one of the most relevant in the national market in this business segment. The customer basis is highly diversified between different productive and economic sectors, especially service sector, construction, manufacturing, followed by commerce and supply. The Entity has traditionally had a large number of customers in the medium and large company segment in two of the three biggest business markets: Madrid and Valencia. Bankia also has good penetration among companies in other regions where it is a strong player such as, La Rioja, the Canary Islands, Castilla la Mancha. Bankia Group business model in this segment is customer-oriented and strongly supported by specialist teams, which focus on long-term profitability and customer management. The model distinguishes between different segments and distribution channels. - Business Banking. Business Banking targets growth in the banking business of companies with annual revenue of over EUR 6 million (including those belonging to the corporate segment). It has a network of 59 centres throughout Spain, concentrated in the regions with the greatest business activity. A network of 17 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 specialist managers are responsible for serving customers and bringing in business. They are assigned a limited number of customers -structuring portfolios where the region's critical mass allows based on the business's revenues- so that they can provide personalised service. The managers also receive support by a team of experts in legal, tax, risk approval and management, marketing and specialised products. - Corporate Banking. This segment caters to Bankia's largest accounts, which have several common denominators: the size of the businesses (over EUR 300 million in annual sales), groups comprising a large number of companies, and the demand for more complex and sophisticated financial services. Commercial coverage of Corporate Banking customers is provided by two centres, in Madrid and Barcelona, staffed by industry specialists, working in conjuntion with the Capital Markets products teams. - Capital Markets. The Capital Markets segment consists of a number of areas specialising in products, offering specific financial products demand mainly by Business Banking and Corporate Banking customers. These segments and distribution channels come in addition to a powerful online banking service, which allows client companies to carry out practically all their transactional operations, and the business of different areas specialised in Capital Markets, which offer bespoke products demanded mainly by Business Banking and Corporate Banking clients. Other initiatives designed to support Spanish businesses, both domestically and internationally, are ICO facilities (EUR 557 million arranged in 2015), foreign trade credits and guarantees (EUR 8,733 million drawdowns in 2015) and loans to SMEs supported by European Investment Bank (EIB) lines (EUR 810 million granted in 2015). The following map shows the distribution by region of the Business Centres and Corporate Banking Centres at 31 December 2015: 18 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 The commercial strategy is predicated on active management of total returns for clients, combining a price discipline that sets floor prices based on the cost of funds and the client’s risk (assessed using Bank of Spain-approved internal models) and the active search for crossselling opportunities, efficiency in capital consumption by including the RaR approach to transactions. To control and manage risk, there are Business Banking teams that report hierarchically and functionally to the Corporate Risk Department, whose objective is to analyse risks, admit them as appropriate, and monitor them as needed. Meanwhile, centralised teams provide support to transactions with large corporations and institutions. Corporate Centre The Corporate Centre includes the rest of the businesses and activities other than Retail Banking and Business Banking, including, among others, Investees and affected assets or portfolios by the Restructuration, mostly of them are classified by Non-current assets held for sale. Bankia also has a large and diverse portfolio of investees, including subsidiaries, as well as associates and jointly-controlled entities. It is currently divesting itself of the holdings in accordance with the Restructuring Plan and the Strategic Plan. Disposals are being carried out in an orderly fashion, taking into consideration business and profitability criteria. 19 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 3.- ACTIVITY AND RESULTS 3.1.- Economic and financial backdrop The economic landscape in 2015 was shaped by the plunge in commodity prices, fears of a hard landing in China, capital flight from emerging economies and the change in the US monetary policy cycle: the Fed hiked interest rates for the first time in nearly 10 years. Against this backdrop, performance by the main economies and regions was mixed. Most net commodity-exporting countries suffered from inflationary pressures due to considerable currency depreciation, tighter financial conditions and a sharp slowdown in activity. Meanwhile, other economies for the most part registered extremely low inflation rates and a slight pick-up in activity (e.g. developed economies), or maintained fairly robust growth rates. On balance, global economic growth was somewhat disappointing in 2015, advancing just 2.6%, lagging the 2.7% reached in 2014. The highlight regarding the main central banks was the confirmation of diverging trends in monetary policies. The ECB expanded the asset purchase programme it initiated in the fourth quarter of 2014 to include sovereign, agency and regional government debt and increased its target volume to EUR 60,000 million a month until 2017. It also raised the cost to banks of holding their surplus liquidity by lowering the deposit facility rate from -0.20% to -0.30%, pushing yields all along the Euribor curve into negative territory except the 12-month rate, which moved closed to 0%. Meanwhile, the Fed embarked on its rate-tightening campaign, raising its target range to 0.25%-0.50%. At any rate, central banks’ cautious stance, coupled with the sharp drop in crude prices, which brought inflation down, enabled government debt to end last year better than expected at the beginning of the year. Spain’s risk premium ended 2015 at around 115bp after peaking at 160bp in the summer, driven up by the Greek crisis (there were even fears Greece might exit the euro). During the year, the Spanish economy consolidated the recovery begun around mid2013, posting its highest GDP growth (+3.2% vs +1.4% in 2014) in eight years. Drivers included both internal expansionary stimuli (e.g. personal income tax cuts, improved competitiveness and better credit conditions, strong job creation) and external stimuli (the ECB’s QE programme, cheaper oil, a weaker euro, economic recovery in Europe). The impact of some of these drivers wore off as the year progressed, causing quarterly growth GDP rates to slow. Domestic demand was the main economic growth driver, fuelled by stronger investment and, above all, household spending. This was compatible with increased financing capacity thanks to the spike in savings. 20 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 GDP Evolution 1.5 USA SPAIN (%) Quarterly 1.0 0.5 WORLD 0.0 EMU -0.5 -1.0 3Q 15 2Q 15 1Q 15 4Q 14 4Q 15 (f) Source: Thomson Reuters and Bankia´ Research Department. (f) Forecast 3Q 14 2Q 14 1Q 14 4Q 13 3Q 13 2Q 13 1Q 13 4Q 12 3Q 12 2Q 12 1Q 12 -1.5 Domestic economic growth further the recovery of the banking sector. Growing financing needs of Spanish businesses and households were met by a sustained increase in new lending by banks, allowing the total volume of private sector lending to continue recovering. Also contributing was the improvement in asset quality, as illustrated by the fall in the NPL ratio, bringing the cost of risk back towards normal levels. Nevertheless, the squeeze on profitability has become more severe. The low-interest-rate environment pushed yield spreads down to all-time lows, eroding the banking business's basic margins, while 2015 featured a series of regulatory and supervisory milestones, largely shaping banks’ strategy and performance. 3.2.- Financial performance in 2015 The Bankia Group reported net attributable profit of EUR 1,040 million in 2015, up 39.2% from 2014. A number of factors were behind this positive result, led by reductions in operating expenses, NPL provisions and impairment losses on real estate assets. This, coupled with income from disposals of non-strategic assets, enabled the Group to temper the negative impact of the low-interest-rate environment, which has basically affected net interest income, and shore up the results from the banking business. Profit growth boosted the Group's return on equity (ROE) to 9% at 31 December 2015 from 6.6% at 31 December 2014. At the same time, prudent balance sheet management led to a further reduction in NPLs and improvements in both solvency and liquidity. Elsewhere, the Group earmarked EUR 424 million last year to bolster provisions for potential future costs arising from the various legal proceedings related to Bankia's IPO in 2011. Part of the amounts set aside in this respect (EUR 184 million) were recognised in the consolidated income statement, with the remainder (EUR 240 million) charged to own funds in the consolidated balance sheet. 21 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Sections 3.3, 3.4 and 3.5 below include a summary of basic data and comments on trends in Bankia's main balance sheet and income statement items in 2015. Noteworthy was the sale of City National Bank of Florida (CNBF), completed in October 2015, which resulted in changes to amounts in balance sheet items at 31 December 2015, as its assets and liabilities were recognised under "Non-current assets held for sale" and "Liabilities associated with non-current assets held for sale" in the Bankia Group's balance sheet. In contrast, year-on-year comparisons of the consolidated income statement were impacted less by CNBF's departure, as the company's results up to the date of sale (16 October 2015) were included. Therefore, when analysing the Bankia Group's income statement trends, it should be noted that CNBF contributed a full 12 months to consolidated profit and loss in 2014, but 10.5 months in 2015. The following sections includes comments on the impact of the sale of CNBF on balance sheet and income statement trends where the impact is material on some of the related items. 22 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 3.3.- Key figures KEY FIGURES DATA - BANKIA GROUP (*) Balance (Millions of euros) Total assets Net loans and advances to customers Gross loans and advances to customers Balance sheet customer funds Customer deposits Marketable debt securities Subordinated liabilities (1) Total customer managed funds (2) Total turnover Equity (*) Solvency (%) Commom Equity Tier I (CET 1) - BIS III Phase In Solvency ratio - Ratio Total capital ratio Risk weighted assets BIS III Leverage ratio Phase In (Delegated Regulation 2015/62) Risk management (Millions of euros and %) Total risk Non preforming loans Provisions for credit lose NPL ratio Hedging ratio Profit / Losses (Millions of euros) Net interest income Gross income Operating income /(expenses) before provisions Operating income /(expenses) Profit/ Losses before tax Profit/ Losses after tax Profit/ Losses attributed to group Key ratio (%) Efficiency (3) R.O.A. (Profit/(Losses) after tax / ATAs) (4) R.O.E. (Profit/(Losses) attributed / Own funds) Bankia's share Weighted average number of shares (millions) Market price at close Additional information Numbers of employees Dec-15 206,970 110,570 117,977 132,629 108,702 22,881 1,046 155,402 265,971 12,696 Dec-14 233,649 112,691 121,769 131,200 106,807 23,350 1,043 152,242 264,933 12,533 Variation (11.4%) (1.9%) (3.1%) 1.1% 1.8% (2.0%) 0.2% 2.08% 0.4% 1.3% Dec-15 13.9% 15.1% 81,303 5.7% Dec-14 12.3% 13.8% 88,565 - Variation +1.6 pp +1.3 pp (8.2%) - Dec-15 122,929 12,995 7,794 10.6% 60.0% Dec-15 2,740 3,806 2,148 1,413 1,452 1,061 1,040 Dec-15 43.6% 0.5% 9.0% Dec-15 11.472 1.07 Dec-14 128,584 16,547 9,527 12.9% 57.6% Dec-14 2,927 4,009 2,267 1,108 912 771 747 Dec-14 43.5% 0.3% 6.6% Dec-14 11.481 1.24 Variation (4.4%) (21.5%) (18.2%) (2.3) pp +2.4 pp Variation (6.4%) (5.1%) (5.2%) 27.5% 59.2% 37.5% 39.2% Variation +0.1 pp +0.2 pp +2.4 pp Variation (0.1%) (13.2%) Dec-15 13,571 Dec-14 14,413 Variation (5.8%) (*) Financial Statement amounts rounded to millions of euros (1) Comprises customer deposits, marketable debt securities , subordinated liabilities and off balance sheet funds managed (2) Comprises net loans and advances to customer, on and off balance sheet funds managed (3) Profit after tax/ average total assets (4) Profit attributable /average own founds 23 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 3.4.- Highlights of the balance sheet CONSOLIDATED BALANCE SHEET - BANKIA GROUP (Millions of euros) (*) Cash and balances with central banks Financial assets and liabilities held for training Off which: loans and advances to customers Off which: debt securities Available for sales financial assets Debt securities Equity instruments Loans and receivables Loans and advances to credit institutions Loans and advances to customers Others Held to maturity investments Hedging derivatives Non current assets held for sale Investments Tangible and intangible assets Other assets, accruals and tax assets TOTAL ASSETS Financial liabilities held for trading Financial liabilities at amortised cost Deposit from central banks Deposit from credit institutions Customer deposits Marketable debt securities Subordinated liabilities Others financial liabilities Hedging derivatives Liabilities under insurance contracts Provisions Other liabilities, accruals and tax liabilities TOTAL LIABILITIES Non controlling interests Valuation adjustments Own funds TOTAL EQUITY TOTAL LIABILITIES AND EQUITY Change on Dec-14 Amount % 52 1.8% (6,404) (34.4%) Dec-15 2,979 12,202 Dec-14 2,927 18,606 - - - - 54 31,089 31,089 117,776 6,443 110,570 762 23,701 4,073 2,962 285 2,261 9,642 206,970 12,408 176,276 19,474 23,228 108,702 22,881 1,046 945 978 2,898 1,714 194,274 66 696 11,934 12,696 206,970 84 34,772 34,772 125,227 10,967 112,691 1,569 26,661 5,539 7,563 298 2,058 9,997 233,649 18,124 193,082 36,500 23,965 106,807 23,350 1,043 1,417 2,490 1,706 5,714 221,115 (13) 1,216 11,331 12,533 233,649 (30) (3,683) (3,683) (7,451) (4,524) (2,121) (806) (2,960) (1,465) (4,601) (13) 203 (356) (26,679) (5,716) (16,806) (17,026) (737) 1,895 (469) 3 (471) (1,512) 1,193 (4,000) (26,842) 80 (520) 603 163 (26,679) (35.9%) (10.6%) (10.6%) (6.0%) (41.2%) (1.9%) (51.4%) (11.1%) (26.5%) (60.8%) (4.3%) 9.8% (3.6%) (11.4%) (31.5%) (8.7%) (46.6%) (3.1%) 1.8% (2.0%) 0.2% (33.3%) (60.7%) 69.9% (70.0%) (12.1%) (42.8%) 5.3% 1.3% (11.4%) (*) Financial Statement amounts rounded to millions of euros 24 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Summary of Group Activities The Bankia Group had total assets and total liabilities at 31 December 2015 of EUR 206,970 million, a decrease of 11.4% from 2014. The sale of City National Bank of Florida accounts for approximately a 2% reduction (EUR 4,253 million) as its assets and liabilities were recognised under "Non-current assets held for sale" and "Liabilities associated with non-current assets held for sale". At year-end 2015, "Loans and receivables", under assets, and "Loans and advances to customers" under liabilities, made up slightly over half of the total balance sheet. The Group's activity in 2015 continued to reflect the private sector deleveraging in Spain, which was less robust than the year before, and the Bank's strategy of promoting new lending to strategic segments, such as consumers and SMEs, the reduction in NPLs and ongoing efforts to bolster solvency and liquidity. In terms of customer funds under management, the positive trend in strict customer deposits and off-balance sheet funds continued last year; growth since December 2014 (EUR 3,811 million combined) was fuelled by efforts to attract funds in the retail and business banking networks, as well as by organic growth in assets managed, mainly in investment funds. Movements in the main balance sheet items in 2015 are discussed below. Loans and receivables Note 3 and Appendices IX and X of the notes to the Bankia Group's consolidated financial statements provide details on loan approval policies, NPL monitoring, debt refinancing and recovery of the Bankia Group with respect to credit risk. Also provided in this note and appendices is the breakdown of credit risk by geographical market and product, as well as the distribution of Loan to Value (LTV) of secured loans, the market profile, the detail of refinancing and restructuring operations, along with additional information on loans for property development, home purchases and property assets foreclosed or received in payment of debts. Therefore, from a management perspective, this point looks at trends in loans and receivables in 2015 and the main movements therein. Loans and receivables ended 2015 at EUR 117,776 million, down EUR 7,451 million or (-6%) from 2014. The main change in deposits at credit institutions, which decreased by EUR 4,524 million owing to the outflow of balances held by Bankia with its parent, BFA (mainly assets held under reverse purchase agreements), which in 2015 was included under loans and advances to customers due to the accounting change of BFA. Meanwhile, loans and advances to customers at year-end 2015 stood at EUR 110,570 million net (EUR 117,977 million gross; i.e. before provisions), down EUR 2,121 million euros 25 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 or (-1.9%). Stripping out the impact of including loans and advances to customers from the balances with BFA which, in addition to reverse repurchase agreements, includes EUR 1,104 million recognised in 2015 for Bankia's collection right vis-à-vis BFA in respect of the contingency related to lawsuits over the IPO of 2011 (see "Provisions" below), the decrease would have been EUR 4,125 million or (-3.7%.) This is smaller than the decrease in the Group's loans and advances to customers in 2014 (of EUR -6,424 million) and mostly entails NPLs following the sale of loan portfolios and the organic reduction of NPLs. The slowdown in the pace of decline in lending reflects, on the one hand, the market context, with an ease in household and business deleveraging and the start of growth in demand for finance, and on the other, the Bank's strategy to increase the flow of new lending, mainly to SMEs and consumer loans. However, these factors were not enough to offset the maturities in the Group's stock of loans. The following tables show year-on-year trends in loans and advances to customers of Bankia Group by loan and counterparty type: (*) Financial Statement amounts rounded to millions of euros. LOANS AND ADVANCE TO CUSTOMERS OF GROUP BANKIA BY LOAN TYPE AND STATUS (Millions de euros) (*) Commercial credit Security loans Reserve repurchase agreement Other term loans Receivable on demand and other Other financial assets Doubtful assets Other valuation adjustments Gross loans and advances to customers Credit loss allowance Net loans and advances to customers Dec-15 3,775 71,324 1,096 25,407 2,091 2,043 12,252 (9) 117,977 (7,407) 110,570 Dec-14 2,370 75,530 27 25,421 2,269 469 15,696 (13) 121,769 (9,077) 112,691 Change on Dec-2014 Amount % 1,404 59.2% (4,206) (5.6%) 1,069 (14) (0.1%) (178) (7.8%) 1,574 336.0% (3,444) (21.9%) 3 (27.0%) (3,791) (3.1%) 1,670 (18.4%) (2,121) (1.9%) LOANS AND ADVANCES TO CUSTOMERS BANKIA GROUP BY COUNTERPARTY (Millions of euros) (*) Resident public sector Non resident public sector Other resident sector Non resident sector Other financial assets Other valuation adjustments Gross loans and advances to customers Credit loss allowance Net loans and advances to customers Dec-15 5,826 30 106,029 4,059 2,043 (9) 117,977 (7,407) 110,570 Dec-14 5,877 12 111,236 4,188 469 (13) 121,769 (9,077) 112,691 Change on Dec -2014 Amount % (52) (0.9%) 18 146.8% (5,207) (4.7%) (128) (3.1%) 1,574 336.0% 3 (27.0%) (3,791) (3.1%) 1,670 (18.4%) (2,121) (1.9%) (*) Financial Statement amounts rounded to millions of euros 26 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 By sector classification, secured loans, which make up the bulk of mortgages for home purchases, sustained the sharpest absolute decline, of EUR 4,206 million or (-5.6%) from 2014. This trend reflects the Bank's strategy to drive a shift in the lending mix to include a greater weight of consumer finance, SME and business lending. These are the segments in which Bankia continued to increase the volume of new loans in 2015. Growth in new lending during 2015 was evident in the EUR 1,404 million increase in "Commercial credit" under loans and advances to customers. Also noteworthy was the fresh drop in NPLs in 2015 (of EUR -3,444 million, gross), due to both an organic reduction, thanks to the lower volume of NPL inflows and the reinforcement of recovery activity, and to the sale of doubtful loan portfolios, which amounted to slightly over EUR 1,800 million in 2015. As a result, the Group's NPL ratio fell by 2.3 percentage points in the year to 10.6% at year-end 2015. Debt securities The Group’s management of the securities portfolio is based on prudence and profitability regarding the type of bonds included, their liquidity, credit quality and investment horizon. Debt securities at 31 December 2015, recognised under available-forsale financial assets, financial assets held for trading, loans and receivables and held-tomaturity investments amounted to EUR 55,606 million, a decrease of EUR 7,479 million from 31 December. SAREB bonds received make up a large portion of this amount (EUR 17,356 million), coming the transfers of assets by the Bank to the SAREB in 2012. The remainder comprises sovereign debt, mainly Spanish, and debt from other private issuers. The Group uses part of the debt securities on the balance sheet, mainly sovereign bonds issued by the Spanish treasury and other European countries, to manage interest rate risk through ALCO portfolios. These portfolios, which amount to approximately EUR 29,000 million, are designed to help hedge interest rate risk in the banking book, providing recurring income which is included in net interest income. Moreover, as the assets are highly liquid, they help maintain the Entity’s liquidity reserves. The debt securities held by Bankia Group in the “Available-for-sale financial assets”, “Loans and receivables” and “Held to maturity investments portfolios”, by type of instrument, at 31 December 2014 and 2015 are as follows: 27 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 BANKIA GROUP- DEBT SECURITIES (Millions of euros) (*) Spanish government debt securities Foreign government debt securities Financial institutions Other straight fixed income securities (**) Impairment losses and other fair value adjustments Total portfolio at 31 December 2015 Financial assets held for trading 50 Spanish government debt securities Foreign government debt securities Financial institutions Other straight fixed income securities(**) Impairment losses and other fair value adjustments Total portfolio at 31 December 2014 704 Held to maturity investments 4,277 1,281 7 18,165 (6) 59 (28) 25 54 31,089 762 23,701 55,606 78 20,024 2,976 6,412 5,372 1,499 4,711 2,289 565 19,167 24,812 5,264 6,977 26,044 (11) 69 (69) (11) 34,772 1,569 26,661 63,085 3 6 84 Available for sale financial assets 20,235 4,231 4,749 1,881 Loans and receivables TOTAL PORTFOLIOS 24,562 5,512 4,755 20,752 (*) Financial Statement amounts rounded to millions of euros (**) Available for sales financial assets includes, interalia, securities issues by SAREB. The main movements in the year were in available-for-sale financial assets and held-tomaturity investments, which at 31 December 2015 stood at EUR 31,089 million in 2015, down EUR 3,683 million or (-10,6%) from December 2014, thanks to maturities in the year (primarily ESM bonds). Meanwhile, the held-to-maturity portfolio amounted to EUR 23,701 million at the end of 2015, EUR 2,960 million lower than at the end of 2014. The difference reflects the maturities of public debt and private fixed income issues in the year. Non-current assets held for sale Non-current assets held for sale at 31 December 2015 included mainly foreclosed assets in payment of debts (EUR 2,513 million), property, plant and equipment for own use, for which there is a detailed sales plan (EUR 179 million) and investments which the Group has earmarked for disposal in accordance with the Restructuring Plan. The balance of this item at the end of 2015 was EUR 2,962 million, a decrease of EUR 4,601 million from 2014. This is explained mostly by the sale in October of City National Bank of Florida. The decrease had equivalent movement in liabilities under "Liabilities associated with non-current assets held for sale" under "Other liabilities, accruals and deferred income, and tax liabilities" in the summarised consolidated balance sheet included in this report. 28 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Financial liabilities at amortised cost Financial liabilities at amortised at the end of 2015 stood at EUR 176,276 million, down EUR 16,806 million (-8.7%) from 2014. The movement was the result of the decline in volume of ECB financing, which was largely replaced by alternate funding sources, mainly from the reduction in the commercial gap, the liquidity obtained by sales of fixed-income securities and investees, the decrease in funding granted to BFA and the increase in wholesale financial activity, mainly via short-term repos. FINANCIAL LIABILITIES AT AMORTISED COST - BANKIA GROUP (Millions of euros) (*) Deposits from central banks Deposits from credit institutions Customer deposits Public sector Other resident sectors Current accounts Savings accounts Fixed term deposits Repos and other accounts Non residents Valuations adjustments Marketable debt securities Subordinated liabilities Others financial liabilities Total liabilities at amortised cost Dec-15 19,474 23,228 108,702 6,777 97,456 16,500 26,490 50,829 3,637 2,995 1,474 22,881 1,046 945 176,276 Dec-14 36,500 23,965 106,807 6,294 96,255 13,276 24,178 57,934 868 2,502 1,756 23,350 1,043 1,417 193,082 Change on Dec -14 Amount % (17,026) (46.6%) (737) (3.1%) 1,895 1.8% 483 7.7% 1,201 1.2% 3,224 24.3% 2,312 9.6% (7,105) (12.3%) 2,769 319.1% 493 19.7% (282) (16.0%) (469) (2.0%) 3 0.2% (471) (33.3%) (16,806) (8.7%) (*) Financial Statement amounts rounded to millions of euros Deposits from central banks and deposits from credit institutions As indicated above, ECB financing decreased last year to EUR 19,474 million at 31 December 2015, causing a drop in deposits from central banks of EUR 17,026 million (46.6%) in the year. This decrease came on the back of maturities and early redemptions of the ECB's LTRO auctions by the Group in 2015, which were replaced, at a lower amount, with liquidity raised in the new TLTRO auctions. At the end of the year, 59% of ECB financing (EUR 11,466 million) comprised amounts taken in TLTRO auctions. The remainder was financing raised in short-term auctions (MRO). Meanwhile, deposits from credit institutions barely changed from the end of the year before (EUR -737 million). However, until December 2014, this line item included all of BFA's deposits and repo activity with Bankia. In 2015, these balances were transferred to customer deposits, as BFA surrendered its banking license in January 2015. Nevertheless, this transfer was counterbalanced by the increased volume in repos with other entities during the year. The net result was an immaterial change. 29 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Customer deposits Customer deposits ended 2015 at EUR 108,702 million, up EUR 1,895 million (+1.8%) from 2014. The increase was mainly the result of the good performance of strict customer deposits during the year, the inclusion of BFA balances (as indicated above) and the increase in funding raised through repos. Within customer deposits, strict customer deposits (i.e. excluding private public and private repurchase agreements and one-off non-marketable mortgage-back securities ended 2015 at EUR 96,881 million, an increase of EUR 2,080 million or (+2.2%) from the year-ago figure. The increase was driven above all by the funds received from the public sector, which soared by 57.8% during the year. As for retail customer funds, noteworthy were the increases in current and savings accounts, of 24.3% and 9.6%, respectively, attracting part of the balances that customers are transferring out of term deposits, which are yielding increasingly lower interest as market interest rates decline. In this respect, with interest rates near their lowest levels ever, the Bankia Group opted for a commercial policy aimed at offering customers higher-yielding off-balance sheet products. As a result, off-balance sheet funds managed grew by 8.2%, led by a 21.1% jump in investment funds, extending the upward trajectory seen in 2014. This increase, coupled with the growth of current and savings accounts, offset the decline in term deposits (-12.3%) in 2015. 30 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 As a result, the total balance of strict customer deposits and off-balance sheet funds managed in investment funds grew EUR 3,811 million in 2015. CUSTOMER DEPOSITS-BANKIA GROUP (Millions of euros) (*) Strict customer deposit Public sector Private-sector resident Current accounts Saving accounts Fixed-term deposits Non-resident One-off mortgage-backed securities Repos Private sector resident and non-resident Public sector Total customer deposits Investment funds Pension funds Insurances Total off balance funds resources Dec-15 96,881 6,779 88,677 16,500 26,490 45,687 1,425 6,584 5,237 5,237 0 108,702 12,580 6,436 3,757 22,773 Dec-14 94,801 4,297 89,236 13,276 24,178 51,783 1,268 7,861 4,145 2,143 2,003 106,807 10,392 6,581 4,069 21,042 Change on Dec-14 Amount % 2,080 2.2% 2,482 57.8% (559) (0.6%) 3,224 24.3% 2,312 9.6% (6,096) (11.8%) 157 12.4% (1,277) (16.2%) 1,092 26.3% 3,094 144.4% (2,003) (100.0%) 1,895 1.8% 2,188 21.1% (144) (2.2%) (313) (7.7%) 1,731 8.2% (*) Financial Statements amounts rounded to millions of euros Marketable debt securities and subordinated liabilities Along with attracting customer deposits, in 2015 the Bankia Group continued to, selectively, tap the fixed-income markets with issues, striving to adapt deal sizes to its structural liquidity needs and maintaining an appropriate funding structure. This way, taking advantage of the lower-interest-rate market environment and the support of the Group's management and solvency, it successfully placed EUR 2,250 million in two issues of mortgage covered bonds, one in March and one in August 2015. This marked the Group’s first issue by of these instruments since February 2012. The total balance of debt and subordinated liabilities at end-December 2015 stood at EUR 23,927 million, down a slight EUR 466 million from the year before. Included in this amount were the new issues of mortgage covered bonds carried out in the year, net of maturities during the year. Provisions Provisions recognised on the Group's balance sheet at 31 December 2015 amounted to EUR 2,898 million, an increase of EUR 1,193 million from the prior-year figure as the Group set aside additional funds during the year to cover the contingencies that could arise in future from the various legal proceedings in which it is involved in relation to Bankia's 2011 IPO. In this respect, at its meeting of 23 December 2015, the Board of Directors approved an amendment to the Transactional Agreement (Convenio Transaccional) between Bankia and 31 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 its parent, BFA Tenedora de Acciones (“BFA”), entered into on 27 February 2015 over the sharing of the contingencies derived from civil lawsuits brought by retail shareholders in relation to Bankia's IPO, carried out in 2011. The amendment sets the costs to be shared at a maximum of EUR 1,840 million, with Bankia assuming under a first liability up to 40%; i.e. EUR 736 million, of which it had already recognised a provision of EUR 312 million in 2014, and BFA the remaining 60%; i.e. EUR 1,104 million, for which it had already recognised a provision of EUR 468 million in 2014. Therefore, by virtue of the amendment to the initial agreement, in December 2015, Bankia increased the total amount of provisions set aside in this connection by an additional EUR 424 million, to reach this EUR 736 million. Of the EUR 424 million set aside in 2015, EUR 240 million was charged to reserves in the balance sheet and EUR 184 million was recognised with a charge to net provisions in the 2015 consolidated income statement. In addition, as most of the court rulings are against Bankia, it recognised this in 2015 by adding to the provision set up in this connection by the amount which BFA assumed in the Transactional Agreement (EUR 1,104 million). At the same time, it recognised a financial asset for the same amount under "Loans and advances to customers - Other financial assets" related to the amounts recoverable from BFA as it assumes 60% of the estimated contingencies under the aforementioned agreement and addendum. These movements in the provision for the IPO less provisions released in the year for contingent liabilities and commitments and the unwinding or use of other provisions set aside to carry out the measures included in the Restructuring Plan, cover taxes, legal contingencies and other losses related to real estate assets and investees, resulted in a total increase of EUR 1,193 million in "Provisions" in the balance sheet in 2015. Equity The Group’s equity at 31 December 2015 amounted to EUR 12,696 million, up 1.3% from the end of the previous year after including retained earnings. Included are EUR 696 million of valuation adjustments, EUR 520 million less than at 31 December 2014 due to the drop in unrealised gains on fixed-income securities classified as available-for-sale. Non-controlling interests ended 2015 at a positive EUR 66 million, compared to a negative EUR 13 million the year before. The difference was due to accumulated profits in 2015 at certain companies that are fully consolidated by the Group, but in which Bankia does not own all of the shares. Other balance sheet items 32 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 As for other line items in the balance sheet not discussed above, the most noteworthy movement was in the held-for-trading portfolio, composed mainly of trading derivatives. At 31 December 2015, financial assets held for trading amounted to EUR 12,202 million and financial liabilities held for trading to EUR 12,408 million, implying decreases of EUR 6,404 million and EUR 5,716 million, respectively, from the end of 2014. The fall was the result of the various netting arrangements entered into and the compression trades arranged with various counterparties included in this portfolio and the unwinding and changes in value of certain positions during the year. 3.5.-Highlights of the income statement BANKIA GROUP CONSOLIDATED INCOME STATEMENT (Millions of euros) (*) Net interest income Dividends Share of profit/loss of companies accounted for using the equity method Total net fees and commissions Gain and losses on financial assets and liabilities Exchange differences Other operating income and other operating expenses Gross income Operating expenses Administrative expenses Staff costs Other general administrative costs Depreciation and amortisation charge Pre impairment income Provisions (net) Impairment losses on financial assets (net) Net operating income/ (expenses) Impairment losses on other assets (net) Other gain and losses Profit/ (loss) before tax Income tax Profit/ (losses) for the year from continuing operations Profit/(loss)from discounted operations (net) Profit/ (loss) after tax Profit/ (loss) attributable to non- controlling interests Profit/ (loss) attributable to the Group Main ratios Efficiency ratio (1) ROA (2) ROE (3) (*) (1) (2) (3) Dec-15 Dec-14 Change on Dec-14 Amount % 2,740 6 32 938 281 30 (220) 3,806 (1,658) (1,511) (971) (541) (147) 2,148 (152) (583) 1,413 28 11 1,452 (391) 1,061 0 1,061 21 1,040 2,927 5 32 948 218 8 (129) 4,009 (1,742) (1,586) (987) (599) (156) 2,267 (208) (950) 1,108 (6) (190) 912 (226) 686 85 771 24 747 (187) 1 (10) 63 22 (92) (203) 84 75 17 58 9 (118) 56 367 305 (10) 200 540 (165) 375 (85) 289 (4) 293 (6.4%) 11.5% (1.0%) 29.2% 287.6% 71.2% (5.1%) (4.8%) (4.7%) (1.7%) (9.7%) (6.1%) (5.2%) (27.0%) (38.7%) 27.5% 59.2% 73.1% 54.6% (100.0%) 37.5% (100.0%) 39.2% 43.6% 0.5% 9.0% 43.5% 0.3% 6.6% +0.1 pp +0.2 pp +2.4 pp 0.2% 53.8% 35.8% Financial Statement amounts rounded to millions of euros (Administration expenses + Depreciation and Amortizations) / Gross margin Profit after tax / Average total net assets Profit attributable to the group/average own funds 33 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 BANKIA GROUP CONSOLIDATE INCOME STATEMENT- QUARTERLY TREND (Millions of euros) (*) Net interest income Dividends Share of profit/loss of companies accounted for using the equity method Total net fees and commissions Gain and losses on financial assets and liabilities Exchange differences Other operating income and other operating expenses Gross income Operating expenses Administrative expenses Staff costs Other general administrative costs Depreciation and amortisation charge Pre impairment income Provisions (net) Impairment losses on financial assets (net) Net operating income/ (expenses) Impairment losses on other assets (net) Other gain and losses Profit/ (loss) before tax Income tax Profit/ (losses) for the year from continuing operations Profit/(loss)from discounted operations (net) Profit/ (loss) after tax Profit/ (loss) attributable to non- controlling interests Profit/ (loss) attributable to the Group 4Q 2015 3Q 2015 2Q 2015 1Q 2015 665 0 8 229 57 9 (192) 776 (401) (361) (234) (127) (39) 375 (192) (70) 113 42 141 296 (110) 185 0 185 1 185 688 1 7 228 73 10 (4) 1,001 (414) (376) (242) (134) (38) 587 5 (156) 436 (4) (29) 403 (90) 314 0 314 14 300 695 3 12 248 78 13 (11) 1,037 (420) (384) (244) (140) (36) 617 12 (159) 470 (9) (45) 417 (105) 312 0 312 1 311 693 1 6 233 73 (1) (13) 992 (423) (390) (250) (140) (33) 569 23 (198) 394 (2) (57) 336 (86) 250 0 250 5 244 (*) Financial Statement amounts rounded to millions of euros BANKIA GROUP CONSOLIDATE INCOME STATEMENT- HIGHLIGHTS (Millions of euros) (*) Net income interest Gross income Operating expenses Administrative expenses Depreciation and amortization charge Provisions (net) Impairment losses on financial assets (net) Net operating income/ expense Impairment losses on other assets (net) Other gains or losses Profit/loss before tax Income tax Profit /losses for the year from continuing operating Profit/loss from discounted operations (net) Profit/loss after tax Profit/loss attributable to non controlling interests Profit/loss attributable to the Group December 2015 % of % of average Amount gross total net income assets December 2014 Amount % of gross income % of average total net assets 2,740 3,806 (1,658) (1,511) (147) (152) (583) 1,413 28 11 1,452 (391) 72.0% (43.6%) (39.7%) (3.9%) (4.0%) (15.3%) 37.1% 0.7% 0.3% 38.1% (10.3%) 1.2% 1.7% (0.7%) (0.7%) (0.1%) (0.1%) (0.3%) 0.6% 0.0% 0.0% 0.7% (0.2%) 2,927 4,009 (1,742) (1,586) (156) (208) (950) 1,108 (6) (190) 912 (226) 73.0% (43.5%) (39.6%) (3.9%) (5.2%) (23.7%) 27.6% (0.2%) (4.7%) 22.8% (5.6%) 1.2% 1.6% (0.7%) (0.6%) (0.1%) (0.1%) (0.4%) 0.4% (0.0%) (0.1%) 0.4% (0.1%) 1,061 27.9% 0.5% 686 17.1% 0.3% 0 1,061 0.0% 27.9% 0.0% 0.5% 85 771 2.1% 19.2% 0.0% 0.3% 21 0.5% 0.0% 24 0.6% 0.0% 1,040 27.3% 0.5% 747 18.6% 0.3% (*) Financial Statement amounts rounded to millions of euros 34 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Overview of Group earnings The Bankia Group reported profit attributable to the parent of EUR 1,040 million in 2015, up EUR 293 million (+39,2%) from 2014.. This result has achieved against a backdrop of ongoing loan deleveraging in the system, which continued in 2015, albeit at a slower place than the year before, and extremely low market interest rates. Despite these negative factors, the Group earned more in 2015 thanks to the cost-containment policy and risk management, which resulted in a sharp decrease in NPL provisions and write-downs of real estate assets. The Group obtained these results despite earmarking EUR 424 million in the year to bolster provisions for potential costs of civil lawsuits related to Bankia's IPO. Of this amount, EUR 184 million de euros was recognised as an increase in provisions in the income statement. Movements in the Group’s main income statement items in 2015 are discussed below. Net interest income Net interest income for the Group totalled EUR 2,740 million in 2015, down a slight EUR 187 million (-6.4%) from 2014. Of this amount, approximately EUR 33 million arose from the exclusion of City National Bank of Florida from the Group's consolidation scope, as the sale was completed on 16 October. Therefore, this company contributed only 10 months to consolidated net interest income in 2015 compared to a full 12 months in 2014. Stripping out this negative impact, net interest income would have decreased by EUR 154 million (-5.3%). With the Euribor having set new all-time lows, this resistance shown by the Group's net interest income was noteworthy, with lower deposit costs making up for the lower income from lending and fixed-income portfolios. The following table shows trends in net interest income in 2015 and 2014, with average balances of income and expenses for the various items comprising total investment and funds, and the impact of changes in volumes and prices on the overall trend in net interest income in 2015. 35 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 STRUCTURE OF INCOME AND EXPENSES - BANKIA GROUP (Millions of euros and %) (*) Finance income Loans and advances to credit institutions Net loans and advances to customers (a) Debt securities Other interest bearing assets Other non interest bearing assets Total assets (b) Financial expenses CEB and Interbank (2) Customer deposits (c) Strict customer deposits Repos Singular bonds Marketable debt security Subordinated liabilities Other interest bearing liabilities Other non interest bearing liabilities Equity Total Liabilities and Equity Customers margin (a-c) Interest margin (b-d) December 2015 Average Income/ Yield balance Expenses / Cost (1) (2) December 2014 Average balance (1) Income/ Expenses Yield / Cost Variation Average Income / balance Expenses (1) Effect Yield / Cost Volume 7,536 115,563 61,907 369 37,022 222,397 9 2,428 1,233 8 3,677 0.11% 2.10% 1.99% 2.11% 1.65% 17,090 118,593 69,649 190 43,224 248,746 30 2,885 1,767 5 4,687 0.18% 2.43% 2.54% 2.50% 1.88% (9,554) (3,030) (7,742) 179 (6,202) (26,349) (21) (457) (535) 3 (1,010) (11) (394) (380) (1) (575) (11) (64) (154) 4 (436) 51,751 110,089 99,008 3,815 7,265 23,675 1,039 1,234 21,837 12,771 222,397 116 655 573 0.3 82 124 35 8 937 0.22% 0.59% 0.58% 0.01% 1.13% 0.52% 3.32% 0.65% 0.42% 71,257 110,323 95,570 6,239 8,514 26,280 639 1,466 26,575 12,206 248,746 241 1,237 1,113 13 111 249 22 11 1,760 0.34% 1.12% 1.16% 0.22% 1.30% 0.95% 3.41% 0.76% 0.71% (19,505) (234) 3,438 (2,423) (1,249) (2,605) 400 (231) (4,738) 565 (26,349) (126) (582) (540) (13) (29) (125) 13 (3) (823) (82) (581) (560) (13) (15) (111) (1) (2) (712) (44) (1) 20 (0) (14) (14) 13 (2) (111) 1,773 2,740 1.51% 1.23% 1,648 2,927 1.31% 1.18% 125 (187) 187 137 (62) (325) (*) Financial Statement amounts rounded to millions of euros. (1) Average balances include interest- bearing liabilities of City National Bank of Florida y Bancofar in the latter case until the date of its sale.(See Note 15 of consolidate financial Statement of Bankia Group). (2) Includes central banks and credit institutions. Interest on loans and advances to customers fell EUR 457 million to EUR 2,428 million at 31 December 2015. The reason behind this was the continued downward repricing of the mortgage portfolio on the back of further declines in Euribor rates in 2015 (the 12-month Euribor ended the year at 0.059% compared to 0.329% the year before), although there were other factors: e.g. the smaller contribution of interest by City following its stale in October, loan deleveraging, the removal of floor clauses and the pass-through of lower deposit costs to loans, which limited the prices of new loans. All of these factors resulted in an average interest rate on lending portfolios in 2015 of 2.10%, down 33bp from 2014. Nevertheless, as discussed later, the Group was able to counterbalance this lower return on loans by reducing funding costs; the decline in deposit costs left the customer margin at 1.51%, 20bp higher than at end-December 2014. Another factor, but to a lesser extent, that also caused net interest income to fall was the lower volume of finance income on fixed-income securities, which fell EUR 535 million in 2015, mainly due to the reduction in average balances and the decrease in profitability caused by the maturity of certain references and the rotation of government debt portfolios during the year. As a result of all these factors, the Group's average return on assets in 2015 was 1.65%, 23bp lower than in 2014. The lower cost of funding was what enabled the Group to make up for the fall in returns on assets and extend the trend of growth in net interest income in 2015. By the end of 2015, the average cost of the liabilities had come down, by 47% (EUR 823 million) from 2014. Most of the reduction was in the cost of customer deposits (EUR -582 million), the average rate of which was 53bp lower than in 2014 thanks to the sharp reduction in the average price of new term deposits arranged, in line with the overall situation of financial markets. 36 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Meanwhile, low market interest rates, coupled with Bankia's greater financial wherewithal, improved access to funding and better liability management enabled the Group to slash finance charges on corporate funds (marketable debt securities and subordinated liabilities) by 41% (EUR 112 million) from 2014, basically through lower interest rates. In addition, the interest-rate cut carried out by the European Central Bank since the second half of 2014, on top of the lower cost of financing in repo markets, helped reduce the cost of the Bankia Group's cash deposits in 2015, resulting in a EUR 126 million (-12bp) fall in ECB and interbank financial expenses. As a result of all these factors, the average cost of the Group’s liabilities decreased by 29bp from 2014 to 0.42% at year-end 2015. In sum, positive trends in funding costs in 2015 helped ease the pressure caused by low interest rates on returns from loans and lower income from the fixed-income portfolios, resulting in a 5 bp increase in net interest margin to 1.23% at 31 December 2015. Gross income Gross income for Bankia Group in 2015 amounted to EUR 3,806 million, down 5.1% from 2014 (EUR 4,009 million). The breakdown shows a significant weight of income from the core banking business, i.e. net interest income, and fee and commission income, which combined represented nearly 97% of the Group's gross income in 2015. Net fees and commissions amounted to EUR 938 million, broadly unchanged from the year before (-1% interannual). By type, fees and commissions from the administration and marketing of investment funds (+17%) and insurance (+30.2%) performed best. In the case of insurance, this was due to the integration of fees and commissions ceded to Bankia by Laietana Vida and Mapfre for marketing its products. NPL portfolio management fees also increased significantly (by EUR 34 million) due to the sale of doubtful loan portfolios in the year. 37 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 NET FEES AND COMISSIONS - BANKIA GROUP (Millions of euros) (*) Traditional banking Contingent liabilities and commitments Collection and payment services Non banking financial product sales Investment funds Pensions funds Insurance and others Total fees and commissions and non banking financial product sales Others fees and commissions income Security services Operations design and framing Recovered written off assets Others Fees and commission income Fees and commission expenses Total net commissions Dec -15 439 93 346 285 109 60 116 724 297 54 38 54 151 1,021 83 938 Dec-14 514 105 408 259 93 77 89 773 263 52 36 20 154 1,036 88 948 Change on Dec -4 Amount % (75) (13) (63) 26 16 (17) 27 (49) 34 1 2 34 (3) (15) (5) (10) (14.6%) (11.9%) (15.3%) 10.1% 17.0% (21.6%) 30.2% (6.3%) 12.9% 2.8% 4.7% 167.3% (1.9%) (1.5%) (6.0%) (1.0%) (*) Financial Statement amounts rounded to millions of euros The good performance of these items, coupled with the decrease in fees and commissions paid compared to 2014, enabled the Group to offset the decline in fees and commissions that are more closely related to the core banking business (collection and payment services, and contingent liabilities and commitments). Fee and commission income from the marketing of pension funds is EUR 17 million lower due to the inclusion last year of all the fees and commissions from Aseval's pension business (both those obtained in 2013 and those generated in 2014), which was transferred to Bankia Pensiones in March 2014. Dividends were steady compared to 2014, contributing EUR 6 million to the Bankia Group's earnings. Meanwhile, the share of profit and loss of companies accounted for using the equity method amounted to EUR 32 million, the same as in the year before. Gains and losses on financial assets and liabilities (Net Trade Income) contributed EUR 281 million to the Group’s consolidated income statement in 2015, compared to EUR 218 million in 2014 with most of the income generated through the rotation of debt portfolios. Exchange differences produced a gain of EUR 30 million compared to the increase of EUR 8 million registed in 2014, which reflected the impact of the change in the EUR/USD exchange rate on the currency hedge during 2015, , which affected the hedge of foreign currency risk kept on the Group's balance sheet. Other operating income and expenses showed a net expense of EUR 220 million in 2015, an increase of EUR 92 million from the figure reported in 2014. This is mainly the result of the smaller contribution to income in 2015 of the bank's non-financial and real estate management activities. This item includes the Group's contributions to the Deposit Guarantee Fund and, for the first time in 2015, the National Resolution Fund created by the government in line with European legislation. Operating expenses 38 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Despite completing the Group's restructuring, operating expenses (administrative expenses, and depreciation and amortisation) continued to fall in 2015, by 4.8% to EUR 1,658 million. This underscores the effectiveness of the Bankia Group's policy of reining in costs and optimising resources. Particularly noteworthy was the fall in general expenses, of 9.7%, while personnel expenses and depreciation and amortisation fell by 1.7% and 6.1%, respectively. The efficiency ratio (operating expenses/gross income) at 31 December 2015 stood at 43.6%, which measures up well with the ratios of the main Spanish and European competitors. ADMINISTRATIVE EXPENSES - BANKIA GROUP (Millions de euros) (*) Staff costs Wages and salaries Social security costs Pension plans Others General administrative expenses From property fixtures and supplies IT and communications Advertising and publicity Technical reports Surveillance and security courier services Levies and taxes Insurance and self insurance premiums Other expensives Total administrative expensives Efficiency ratio Dec-15 971 724 175 42 30 541 123 161 50 41 15 60 5 86 1,511 43.6% Dec-14 987 746 179 28 34 599 140 174 63 55 16 60 6 84 1,586 43.5% Changes on Dec-2014 Amount % (17) (1.7%) (22) (3.0%) (5) (2.6%) 14 49.8% (4) (11.0%) (58) (9.7%) (17) (12.1%) (13) (7.5%) (13) (20.0%) (14) (25.0%) (2) (10.6%) (1) (0.9%) (1) (20.2%) 2 2.1% (75) (4.7%) +0.1 pp 0.2% (*) Financial Statement amounts rounded to millions of euros Pre-provision operating income The evolution of operating income and expenses placed pre-provision profit´s margin in EUR 2,148million under the EUR 2,267 million of euros from the last year 2014. Provisions and write-downs As with operating expenses, both NPL provisions and provisions for impairment of real estate assets were lower in 2015. At the same time, the Group bolstered provisions set aside to cover costs that could arise in future from the various legal proceedings in which it is involved. Total provisions for the Group, including provisions for the impairment of financial assets, non-financial assets, non-current assets held for sale (included in “Other gains and losses”) and other net charges performed well in 2015, totalled EUR 909 million. This marked a 41% reduction from the figure reported for 2014 and was the result of the positive trend in the quality of the Group's assets and the reinforcement of recovery activity. Of this amount, impairment losses on financial assets, mainly provisions for credit losses, fell the sharpest, by EUR 367 million (-38.7%) from the year before. As a result, the 39 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Bankia Group's cost of risk (measured as impairment losses on loans and contingent risks in the last 12 months divided by the average balance of loans and advances to customers and contingent liabilities) stood at 0.42% marking a significant improvement (-18bp) from the year-earlier figure. Excluding loans and advances to the parent, BFA, the cost of risk would be 0.43%. Impairment losses on non-financial assets, mainly property and equipment, and inventories, was a positive EUR 28 million in 2015 compared to a negative EUR 6 million in 2014 due to the update of the market value of certain leased assets, which led to the partial reversal of previously-recognised impairment losses. Meanwhile, impairment losses on noncurrent assets held for sale totalled EUR 208 million, EUR 106 million less than in 2014 due to lower impairment losses on foreclosed real estate assets and equity share of the Group. “Provisions (net)” in the income statement, which includes mainly provisions for contingent liabilities and commitments, taxes and other legal contingencies, showed a negative balance of EUR 152 million in 2015, down EUR 56 million from EUR 208 million in 2014. This movement was basically the result of the release of provisions for contingent liabilities and other commitments during the year, which made up for the additional allowance of EUR 184 million made in December 2015 to cover costs that could arise in future from the various legal proceedings related to Bankia's 2011 IPO (see section on "Provisions" in 3.4 above). Other gains and losses Bankia Group obtained gains in 2015 on the sale of shareholdings as part of the nonstrategic asset disposal plan, generating an amount of EUR 283 million mostly on the sale of the stakes held in City National Bank of Florida to Banco de Crédito e Inversiones, which generated a gross gain for the Group of EUR 201 million. Proceeds from the sale of equity investments are recognised in “Other gains and losses” in the income statement presented in this report, which was a positive EUR 11 million. In 2014, “Other gains and losses” showed a negative balance of EUR 190 million because it included smaller gains on the sale of equity investments and higher write-downs of non-current assets held for sale (EUR 376 million) which, as indicated above, are included in “Other gains and losses”. Elsewhere, "Profit/(loss) from discontinued operations" at 31 December 2015 had no balance due to the sale 51% of Aseval in October 2014, after which the Group ceased to fully consolidate its share of the profit and loss of this company and began accounting for Bankia's 49% stake in Aseval under "Share of profit/(loss) of companies accounted for using the equity method". Meanwhile, the profit from discontinued operations in 2014 amounted to EUR 29 million, as it included the profit of Aseval up to the date of sale of the stake in October 2014. 40 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Profit before tax and profit attributable to the parent The Bankia Group reported profit for tax of EUR 1,452 million in 2015, up 59.2% from 2014. After income tax and profit attributable to non-controlling interests, profit attributable to the Group was EUR 1,040 million, an increase of 39.2% from the year before. 4.- FUNDING STRUCTURE AND LIQUIDITY The Group’s goal is to maintain a long-term financing structure that is in line with the liquidity of its assets and whose maturity profiles are compatible with the generation of stable, recurring cash flows. In line with this goal, in 2015 the Group achieved improvement in both its liquidity metrics and liability structure. Notes 3.2 and 3.3 to the consolidated financial statements for the year ended 31 December 2015 describe Bankia Group’s liquidity management policies and provide details on maturities of financial assets and financial liabilities used to project its liquidity balance at different maturities. Accordingly, this section deals with trends in the Group’s main liquidity indicators and funding sources in 2015. The Group's funding structure places priority on attracting retail liabilities, which lend stability to the balance sheet. Therefore, the Bankia Group’s main external funding source is customer deposits, basically term deposits and savings accounts. The Group also taps the market for finance through repos with clearing houses and the interbank market, issues made on capital markets, issues distributed through the network and balances with the ECB. Bankia Group's External funding December 2015 4% Customer deposits 12% Centarl bank 17% 11% 55% Corporate funding Clearing houses and market repos Retail issues Customer funds raised continued to perform strongly in 2015, with an absolute increase of EUR 2,080 million and a relative increase in the weight on the balance sheet funding mix. Strict customer deposits at 31 December 2015 represented 55.3% of the Group's borrowings, compared to 49.5% in December 2014, broken down as follows: (i) 26.1% term deposits, (ii) 15.1% savings accounts, (iii) 9.4% current accounts, (iv) 3.9% public sector deposits and (v) 41 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 0.8% non-resident customer funds. Noteworthy was the positive trend of customer funds in 2015, with an increase in current and savings accounts of EUR 5,536 million, attracting part of the balances that customers are transferring out of longer-term deposits, whose yields have fallen in line with trends in market interest rates. The growth of retail funding sources, alongside a reduction in lending, helped narrow the commercial gap; i.e. the difference between loans (excluding reverse repos) and strict customer deposits, plus funds received from the EIB and ICO for the grant of second-floor loans. The commercial gap at 31 December 2015 stood at EUR 9,665 million, down EUR 4,116 million from the end of 2014. The performance by the commercial gap had a positive impact on the Group's main liquidity ratios. Specifically, the “Loan to deposits” or LTD ratio (net loans/strict customer deposits plus funds raised through second-floor loans and one-off nonmarketable mortgage-backed securities) at the end of 2015 stood at 102.9%, a 2.6pp reduction from 2014, reflecting the balance achieved between the Group's loans and deposits. Wholesale funding, which comprises mainly mortgage covered bonds and deposits from credit entities, decreased by EUR 6,599 million in 2015 due to maturities during the year and represented 17,5% of borrowings. However, in 2015, the Bankia Group took advantage of the support of the Group's management and solvency and a window for tapping the corporate market with long-term issues and placed EUR 2,250 million in two new issues of mortgage covered bonds, in March and August. This marked its first issue by the Group of these instruments since February 2012. Meanwhile, market repo activity (repos through clearing houses and bilateral repos with other banks) increased by EUR 8,490 million, representing 12.4% of the Bankia Group's borrowings at 31 December 2015. This activity forms part of the Group's strategy to diversify its funding sources and reduct costs, increasing the sources of liquidity secured by liquid assets other than those of the ECB. Meanwhile, retail issues (one-off non-marketable mortgage-backed securities) declined by EUR 1,277 million, representing 3.8% of the Bankia Group's borrowings at 31 December 2015. Repos with the public sector had a zero balance at the end of the year and therefore did not form part of the Group's external funding sources in December 2015. The reduction in the commercial gap, in addition to the liquidity obtained from disposals of fixed-income securities and equity investments, the decrease in financing granted to BFA and the increase in market repo activity all helped reduce the reliance on the ECB, by 46.6%, to EUR 19,474 million at 31 December 2015. Accordingly, the weight of central banks on the Bankia Group's funding structure decreased considerably, to 11.1% of borrowings compared to 19% in December 2014. Total funding from central banks held by the Bankia Group at endDecember 2015 stood at EUR 19,474 million and includes the liquidity obtained by the bank in the two new auctions held by the ECB as part of its TLTRO programme, in March and June 2015 (EUR 8,689 million), as well as the EUR 2,777 million obtained by the Bankia Group in the September and December 2014 auctions. 42 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 The net result of all these changes was a EUR 16,334 million reduction in the level of external funding sources in 2015. The following chart shows trends in the Group's funding structure: FUNDING SOURCES- BANKIA GROUP (Millions of euros) (*) Strict customer deposits Public sector Other resident sectors Current accounts Saving accounts Fixed term deposits Non residents Wholesales funding (1) Deposits and credit institutions Marketable debt securities Subordinated liabilities Retail issues Clearing houses and market repos Public treasury assignment Central banks Total external funding sources Dec-15 96,881 6,779 88,677 16,500 26,490 45,687 1,425 30,669 6,742 22,881 1,046 6,584 21,723 0 19,474 175,331 Dec-14 94,801 4,297 89,236 13,276 24,178 51,783 1,268 37,268 12,875 23,350 1,043 7,861 13,233 2,003 36,500 191,665 Changes on Dec -14 Amount % 2,080 2.2% 2,482 57.8% (559) (0.6%) 3,224 24.3% 2,312 9.6% (6,096) (11.8%) 157 12.4% (6,599) (17.7%) (6,133) (47.6%) (469) (2.0%) 3 0.2% (1,277) (16.2%) 8,490 64.2% (2,003) (100.0%) (17,026) (46.6%) (16,334) (8.5%) Percentage Dec-15 Dec-14 55.3% 49.5% 3.9% 2.2% 50.6% 46.6% 9.4% 6.9% 15.1% 12.6% 26.1% 27.0% 0.8% 0.7% 17.5% 19.4% 3.8% 6.7% 13.1% 12.2% 0.6% 0.5% 3.8% 4.1% 12.4% 6.9% 0.0% 1.0% 11.1% 19.0% 100.0% 100.0% (*) Financial Statement amounts rounded to millions of euros (1) Includes interbank deposits, collateral posted and other loans and deposits from credit institutions The Group has a comfortable maturity profile, with EUR 6,455 million of corporate issues falling due in 2016 and EUR 1,452 million in 2017, of which just over EUR 5,700 million are bonds and mortgage covered bonds. To meet these maturities and scheduled redemptions in the coming years, the Group had EUR 34,604 million of liquid assets at 31 December 2015. Therefore, with scant concentration of significant maturities and a favourable capital market environment, the Bankia Group has a great deal of flexibility to meet its short- or medium-term funding needs. LIQUIDITY RESERVE - BANKIA GROUP (Millions of euros) (*) (1) Highly liquid available assets Undrawn amount on the facility (2) Treasury account and deposit facility TOTAL Dec-15 27,199 5,354 2,051 34,604 Dec-14 28,104 5,613 2,120 35,837 (*) Financial Statement amounts rounded to millions of euros (1) Market value haircut by ECB (2) Cash and Central Banks accounts reduced minimal reserves 5.- CAPITAL MANAGEMENT, SOLVENCY AND LEVERAGE RATIO Capital management geared at all times to complying with minimum regulatory requirements and with the risk appetite target or level established by the Group is a key cornerstone of the Group's Corporate Risk Appetite and Tolerance Framework. The entry into force of the solvency requirements known as BIS III on 1 January 2014, which then marked a change and entailed tougher quality and minimum capital 43 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 requirements, has led to a raft of regulatory changes impacting the solvency of financial institutions. By adequately managing its capital, the Bankia Group has been able to bolster its solvency and minimise the impact of these regulatory changes. Capital management pivots on capital planning, understood as the process designed to assess the adequacy of current and future capital -even in adverse economic scenarios- with respect to the minimum regulatory requirements (Pillar I and Pillar II) and the target capital and optimum capital structure established by the governing bodies. The capital planning process is a holistic process involving all levels of the Entity. Senior management and the Board of Directors play a key role in designing and monitoring capital planning. In this respect, regulatory and risk appetite indicators and metrics have been determined and are monitored regularly. Moreover, capital contingency plans have been drawn up that include the measures necessary to address the situation where needed. The Capital Committee is mainly in change of controlling the evolution of real and projected solvency ratios on a monthly basis, allowing the Entity to perform an active and agile capital management. It also monitors the solvency framework to ensure that the Group continuously adapts to any changes that may occur. Capital planning is aligned and coherent with the Entity's strategic planning. It also includes hypothetically adverse scenarios, quantifying potential impacts on results and solvency according to an economic crisis scenario. The Group has mitigation plans in place to offset impacts in adverse economic scenarios. In 2015, in response to the recommendations issued by the various consultative bodies in the industry and the regulatory changes made with respect to the European Banking Union, the Bankia Group strengthened its capital planning and management framework, formally documenting or updating existing documentation on these processes in a series of reports approved by the Entity's Board of Directors. These documents are: - The Corporate Risk Appetite and Tolerance Framework, which defines the level of risk appetite (internal capital target) and tolerance with respect to capital. This framework is reviewed at least annually. In this respect, the internal capital target and tolerance levels were revised up in 2015 to adapt to the increase in the minimum regulatory requirements of Pillar II described below. - The Corporate Capital Planning Framework, which sets out a clear governance framework to reinforce the capital planning process function and ensures that the involvement of the various divisions is geared towards achieving a common objective and that this objective fits in the Group's Risk Appetite and Tolerance Framework. - Capital Planning Policies, which include Management's guidelines regarding capital preservation and correct risk measurement, as well as the corrective measures for potential deviations included in the Capital Contingency Plan. - Recovery Plan, which sets out the solvency indicator levels below the Entity's tolerance level which, prior to potential non-compliance with regulations, would 44 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 trigger the corrective measures in crises situations, as well as the range of measures and execution of each. Recovery Plan levels were revised up in 2015 to adapt to the increase in the minimum regulatory capital requirements of Pillar II described below. Solvency levels As a result of the supervisory review and evaluation process ("SREP"),the European Central Bank set a minimum Common Equity Tier I (CET1) for the Bankia Group of 10.25%. This minimum CET1 phase-in requirement includes Pillar I, Pillar II and the capital conservation buffer. Bankia Group's CET1 ratio at 31 December 2015 stood at 13.9%, including the net profit for the year it intends to allocate to reserves, with CET1 generation in the year of 161bps (12.3% at 31 December 2014, including net profit earmarked for reserves). The level of CET1 implies a surplus of EUR 2,956 million above the aforementioned 10.25% regulatory minimum requirement. The total capital ratio (BIS III) at 31 December 2015 was 15.1% including the net profit for the year it intends to allocate to reserves (13.8% at 31 December 2014). The following table provides a detail of capital levels, as well as risk-weighted assets calculated in accordance with the CRR and CRD IV at 31 December 2015 and 2014 applying the phase-in schedule for each period. 45 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 BANKIA GROUP Solvency Basilea III (Millions of € and %) Eligible capital Dec. 2015 (*) (**) Common Equity Tier I Equity tier I Equity tier II Total Equity BIS III Risk weighted assets BIS III Credit risk Operational risk Market risk and CVA Total weighed assets BIS III Excess/(Minimal regulatory defects) Total Equity Bis III 11,289 11,289 1,034 12,323 Dec. 2014 (*) 13.9% 13.9% 1.2% 15.1% Dec. 2015 10,874 10,874 1,363 12,237 12.3% 12.3% 1.5% 13.8% Dec. 2014 80,233 7,128 1,204 88,565 73,216 7,128 959 81,303 Dec. 2015 (*) 2,956 minimum 10.25% (*) Including the amount of net profit for 2015 earmarked for reserves. In 2015, EUR 759 million (EUR 1,061 million of profit minus EUR 302 million of proposal dividend). In 2014, EUR 570 million (EUR 772 millionof profit minus EUR 202 million of paid dividend). (**) In 2015, including the amount of net profit earmarked for reserves, the Group would have had a Common Equity Tier 1 ratio and Tier 1 Capital Ratio of 13.0%, a Tier 1 Capital ratio of 13.9%, and a total capital ratio of 14.2%. In 2015, the Bankia Group strengthened its CET1 by EUR 996 million (+161bps) and its total capital base by EUR 667 million (+134bps), which shows the consolidation of a selfsustainable model of higher quality capital generation. The positive trend in capital in 2015 was driven mainly by organic CET1 generation, in line with the Group’s objective of reinforcing CET1 given its permanence, availability and greater loss-absorption capacity in accordance with Basel III capital requirements. Capital trends in 2015 were shaped by: - Organic capital generation (CET1 +138bps and total capital +108bps) through: o Net profit for the year (EUR 1,061 million) less expected dividend (EUR 302 million) and other minor impacts on the numerator with an impact in 2015 of +101bps in CET1 and +66bps in total capital. In addition, the calendar effect had an impact on both CET1 and total capital of -11bp. o Decrease in risk-weighted assets (RWA) of EUR 3,057 million, mainly credit risk related to balance sheet deleveraging and active management of the composition and improvement in quality of the Group’s loan portfolio. The fall in RWAs drove a 48bp increase in capital in CET1)( 53bp in terms of total solvency) 46 MANAGEMENT REPORT BANKIA GROUP - DECEMBER 2015 Other extraordinary impacts (+23bps in CET1 and +26bps in total capital): o Sale of 100% of City National Bank of Florida, with positive impacts of +75bps in CET1 and +78bps in the total capital base. o Recognition of an additional provision to the amounts set aside in 2014 related to civil lawsuits brought by retail shareholders in relation to Bankia's IPO. The net amount of the provision was EUR 424 million, with an impact of -52bps on both CET1 and the total capital base. The trend is as follows: The reconciliation of equity in the balance sheet to regulatory capital, including profit for the year earmarked for reserves, is shown below. Data at 31 December 2014 are included for comparison purposes. 47 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 BANKIA GROUP reconciliation between Equity and Eligible Capital BIS III (Millions of € and %) Eligible elements Own funds Valuation adjustments Non controlling interests Total Equity (Public Balance) Adjustment between public and regulatory balance Total Equity (Regulatory balance) Ineligible equity elements Ineligible valuation adjustments as CE T-1 Non controlling interests Regulatory capital deductions Goodwill and other intangible assets (regulatory balance) Other deductions Dividend Common Equity Tier I Additional Equity Tier I Equity Tier II TOTAL REGULATORY EQUITY Dec 2015 11,934 696 66 Dec 2014 11,331 1,216 (13) Variation 603 (520) 79 % Variation 5% (43%) (595%) 12,696 12,534 162 1% (10) 5 (15) (291%) 12,687 12,539 148 1% (685) (1,165) 480 (41%) (663) (22) (1,166) 1 503 (23) (43%) 0% (712) (500) (212) 42% (260) (150) (302) (283) (15) (202) 24 (135) (101) (8%) 883% 50% 11,289 10,874 416 4% 0 0 0 0% 1,034 1,363 (330) 12,323 12,237 85 (24%) 1% (*) It includes the net consolidated profit for the year, expected to be allocated to reserves. In 2015, EUR 759 million (EUR 1.061 million less EUR 302 million. proposed dividend €). In 2014, EUR 570 million (EUR 772 million result least EUR 202 million paid dividend). The minimum capital requirements cover credit, foreign currency, market and operational risks. The requirements for credit risk, including equity price risk, amounted to EUR 5,857 million at 31 December 2014 (EUR 6,419 million at 31 December 2014. This requirement is calculated using both the standardised approach (34% of the portfolio) and the internal rating-based (IRB) approach (66% of the portfolio). In 2014, after receiving authorisation from the Bank of Spain, the Entity began to apply the IRB approach to all its exposures to corporates. Both calculation methods still coexist for exposures to institutions and retail exposures. The remaining on-balance-sheet exposures are calculated using the standard method. Currency and market risk exposures, and CVA were calculated using internal models, and at 31 December 2015 amounted to EUR 77 million (EUR 96 million at 31 December 2014). Finally, Bankia´s Group has used the standard model for operational risk, and broadly in line with the year before. Leverage ratio The leverage ratio arose in the December 2010 Capital Framework of the Basel Committee on Banking Supervision (BCBS), which introduced this new metric as a supplementary ratio to solvency requirements but unrelated to risk measurement. The aim is 48 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 to include the leverage ratio as a binding Pillar I requirement from 1 January 2018, after conclusion of the review and calibration period that started on 1 January 2013. At 31 December 2015, the Bankia Group's (phase-in) leverage ratio was 5.7%, including the amount of profit earmarked for reserves in Tier 1 capital, above the 3% minimum reference level set by the BCBS. The leverage ratio performed positively in 2015, increasing thanks mainly to Tier 1 capital generation in the year of EUR +415 million and the decrease in exposure, due above all to the reduction in total assets on the Bankia Group's balance sheet. The following table provides a breakdown of the leverage ratio at 31 December 2015, along with a reconciliation of total assets on the balance sheet and leverage exposure measure: BANKIA GROUP leverage ratio Items (Millions of € and %) Tier 1 Capital Exposure Leverage ratio Reconciliation between Public Balance sheet and exposure for leverage ratio Total Assets Public Balance (+/-) Adjustments difference between Public and Regulatory Balance (-) Items already deducted from Tier 1 capital (-) On-balance sheet derivatives assets (+) Derivative exposure (+) Add-ons for counterparty risk in securities financing transactions (SFTs) (+) Off-balance sheet items (including use of CCFs) Total exposure leverage ratio Dec 2015 (*) 11,289 199,551 5.7% 206,970 116 (410) (16,149) 664 822 7,538 199,551 (*) The data has been estimated based on Delegated Regulation 2015/62. Tier I Capital includes consolidated net profit earmarked for reserves non including mentioned profit the ratio would have been 5.3% In 2015, the BCBS, in conjunction with the European Banking Authority (EBA), carried out more than one QIS (Quantitative Impact Study). The BFA Group, to which the Bankia Group belongs, was one of the financial institutions invited to participate actively in the leverage ratio monitoring process. 6.- RISK MANAGEMENT Risk management is a strategic cornerstone in the organisation. The primary objective of risk management is to safeguard the Group’s financial stability and asset base, while creating value and developing the business in accordance with the risk tolerance levels set by the governing bodies. It involves the use of tools for measuring, controlling and monitoring the requested and authorised levels of risk, managing non-performing loans and recovering unpaid risks. Bankia Group's risk function has undergone a transformation process over the past two years to achieve management excellence by adopting best practices. Guidelines needed to be established to provide a foundation for the risk function, which must be independent and 49 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 comprehensive, considering all relevant factors objectively, but also aligned with the business in order to achieve the Entity's objectives, maximising value creation. At the same time, the organisational structure was adapted, with the creation of two new departments, Retail Risks and Corporate Risks, to support the business structure. A policy framework was designed consistent with the risk appetite and tolerance levels defined by the Entity's governing bodies. The transformation process is still ongoing, involving a number of initiatives, such as the industrialisation and specialisation of the recoveries model, the extension of the use of riskadjusted return (RAR), the improvement in the representation of guarantees and collateral and the review of levels and rating schemes. Moreover, risk training initiatives will be strengthened. The overall aim is to aid the development of the business with controlled risks, which is crucial to providing stability and sustainability to value creation. One of the key features of European regulations implementing the capital agreements known as BIS III is the introduction of corporate governance as a core element of risk management. This regulation establishes the need for entities to have sound corporate governance procedures, including a clear organisational structure, effective risk identification, management, control and communication procedures, and remuneration policies and procedures that are compatible with appropriate and effective risk management. Illustrating its willingness to strengthen the importance of corporate governance in risk management and following the recommendations issued by the main international regulatory bodies, at its meeting in September 2014 the Board of Directors approved the Risk Appetite Framework (RAF) for the BFA-Bankia Group. The RAF is the set of elements that allow the governing bodies to define risk appetite and tolerance levels, and compares these with the Entity's risk profile at any given time. Efficient risk governance led to improvements in 2015, such as the integration of the Risk Appetite Framework with the Capital Planning Framework and the Recovery Plan, reinforcement of the independence of the Chief Risk Officer (CRO), approval by the Board of Directors of the new status of the CRO and implementation of the Internal Capital Adequacy Assessment Process (ICAAP) and the Internal Adequacy Liquidity Assessment Process (ILAAP). Note 3 to Bankia Group’s financial statements for the year ended 31 December 2015 provides details on the governing bodies responsible for supervising and controlling the Group’s risks, as well as the general principles, organisational model, policies and methods to control and measure the risks to which the Group is exposed through its business. Accordingly, this section provides an overview of the performance and main indicators used to assess the trends in risks in 2015. 50 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 6.1.- Credit risk Credit risk is the risk of loss assumed by Bankia Group in the regular course of its banking business if its customers or counterparties fail to comply with their contractual payment obligations. Given its activity and business model, Bankia’s risk profile shows far greater exposure to credit risk than the other risks to which its business is inherently exposed. Credit risk management is an end-to-end process, running from loan or credit approval to elimination of exposure, either at maturity or through recovery and sale of assets in the event of foreclosure upon default. It involves identifying, analysing, measuring, monitoring, integrating and valuing credit risk-bearing transactions on a differentiated basis for each segment of the Bank's customers. The variables the Bank uses to measure credit risk are derived from internal models: probability of default, exposure at default and loss given default (severity). These variables allow ex-ante analysis of the credit portfolio's risk profile by calculating the expected loss and economic capital required. 51 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Risk profile and composition of assets Given its activity and business model, Bankia’s risk profile shows far greater exposure to credit risk than the other risks to which its business is inherently exposed. The following table shows the distribution by portfolio of expected loss and regulatory capital for credit risk at 31 December 2015. (Millions of €) Sector Public sector Banks and financial intermediaries Companies Property Retail: Mortgage Consume Cards Micro-companies and self-employed professional Equity TOTAL Regulatory Equity 179.5 Expected Loss 175.3 292.1 60.6 1,760.5 3,266.3 88.6 656.6 2,379.5 2,830.1 1,964.8 2,086.3 123.2 89.6 64.6 37.4 226.9 616.8 40.9 2.1 4,741.2 6,991.0 The main characteristics of the Group’s credit risk profile and its trends in 2015 according to data from the audited portfolio (does not include positions in financial investees) are as follows: - The breakdown of loans and advances to customers is 31% corporate segment, including the public sector, and 69% retail. - The weight of the real estate development portfolio over total loans and receivables has fallen to 1% of total assets and is heavily provisioned. - The mortgage portfolio accounts for 61% of total loans and receivables. The second largest portfolio is business loans, representing 19% of the total, followed by loans to public institutions and bodies (6% of the total portfolio). - The breakdown of NPLs by segment at 31 December 2015 was similar to that at 31 December 2014. 45% of assets were classified in the doubtful category for subjective criteria or are in the cured period, compared to 39% in 2014. Accordingly, no loans in this portfolio are past-due that imply subjective arrears, or refinancing agreements have been reached with the customers and, therefore, there is an apparent willingness to pay. This must be verified over a period of at least six months, but can be extended to the entire grace period where applicable. 52 MANAGEMENT REPORT BANKIA GROUP Consume and cards 3% DECEMBER 2015 Microcompanies and self employees professional 5% Companies 19% Public sector 6% Special finances 4% Construction and development 1% Mortgage 61% Financial instituction 1% The maturity profile of credit exposure is detailed in Note 3.3 to the consolidated financial statements for the year ended 31 December 2015 (table on residual maturities). A significant portion of loans and advances to customers (65%) mature beyond five years given the large volume of mortgage loans to homebuyers, which are generally for long periods. Asset quality: trends in doubtful balances and NPL coverage The Group pro-actively manages and anticipates credit risk with a view to containing the inflow of non-performing loans (NPLs) and raising NPL coverage. This management, coupled with a better economic environment in Spain, led to an extremely positive performance by the Bankia Group's credit quality indicators in 2015. To illustrate, total doubtful assets (including loans and advances to customers and contingent liabilities) at 31 December 2015 stood at EUR 12,995 million, down EUR 3,551 million from 31 December 2014. This improvement was the result of stronger efforts in monitoring and recovery management, and in the selection and sale of portfolios of doubtful and extremely doubtful assets, which began in 2013 and continued in 2015, with seven sales of portfolios of doubtful assets for a combined amount of slightly over EUR 1,800 million. The reduction in the doubtful loan portfolio left the NPL ratio at 10.6%, 2.3pp less than at 31 December 2014. The decline in NPLs in 2015 extended the positive trend in the Group's NPL ratio begun in 2014. In this respect, one of the Bankia Group’s key management objectives over the next few years is to continue reducing the NPL ratio. The Group follows a prudent provisioning policy, which allows it to achieve high NPL coverage ratios. In this way, to cover these doubtful exposures, the Group's total allowance 53 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 for insolvency at 31 December 2015 amounted to EUR 7,794 million, leaving an NPL coverage ratio of 60%, 2.4pp higher than at the end of 2014. The improvement in the portfolio risk profile and satisfactory levels of provision coverage leave the Group in a good position to achieve one of the main objectives in the Strategic Plan: to increase profitability and curtail risk in the coming years. NPL and Coverage - BANKIA GROUP (Millions of euros and %) (*) NPLs Total risk (1) Total NPL Ratio Total provisions Standard Specific Country risk Coverage ratio Dec-15 12,995 122,929 10.6% 7,794 60 7,713 21 60.0% Dec -14 16,547 128,584 12.9% 9,527 153 9,356 19 57.6% Change on Dec -14 Amount % (3,551) (21.5%) (5,655) (4.4%) (2.3) pp (17.8%) (1,734) (18.2%) (93) (61.0%) (1,643) (17.6%) 3 13.4% +2.4 pp 4.2% (*) Financial Statement amounts rounded to millions of euros (1) NPL ratio: non- performing loans and advances to customers and contingent liabilities/risk assets consisting of loans and advances to customers and contingent liabilities. Credit risk of trading in derivatives The Group is exposed to credit risk through its activity in financial markets, specifically its exposure to OTC (over the counter) derivatives. This exposure is called counterparty risk. The method used to estimate counterparty risk entails calculating EAD (“exposure at default”) as the sum of the current market exposure and the potential future exposure. This method aims to obtain the maximum expected loss for each transaction. However, in order to migrate most of these risks, the Bankia Group has, inter alia, tools that mitigate risk, such as early redemption agreements (break clause), netting of credit and debit positions (netting), collateralisation for the market value of the derivatives or offsetting of derivatives. At 31 December 2015, there were 887 netting and 212 guarantee agreements (129 derivatives, 74 repos and 9 securities loans). The main figures regarding quantification of the derivatives activity at that date are as follows: - Original or maximum exposure: EUR 26,109 million. Exposure applying mitigation techniques through netting: EUR 7,715 million. Net exposure after applying all mitigation techniques: EUR 1,699 million. As shown, counterparty risk in derivatives trading is reduced by 93.49% by applying derivatives netting and guarantee agreements. 54 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 6.2.- Liquidity risk Liquidity risk can be expressed as the probability of incurring losses through insufficient liquid resources to comply with the agreed payment obligations, both expected and unexpected, within a certain time horizon, and having considered the possibility of the Group managing to liquidate its assets in reasonable time and price conditions. The Entity's approach to monitoring liquidity risk is based on three cornerstones: - The first one is the liquidity gap, classifying asset and liability transactions by term to maturity. The liquidity gap is calculated for the recurring retail business, as well as for the funding needs of the Entity’s structural portfolios. - The second is the funding structure, identifying both self-financing of the lending activity (establishing a downward trend in the Loan-to-deposit -LTD- ratio), and the relationship between short- and long-term funding and the diversification of the funding mix by asset type, counterparty and other categorisations. - Third, in keeping with the future regulatory approach, the Entity uses metrics that enable it to measure the resilience of the bank's liquidity risk profile in different time horizons of above mentioned regulatory ratios. As a supplement to the various metrics, the Entity has a well-defined Contingency Plan, which identifies alert mechanisms and sets out the procedures to be followed if the plan needs to be activated. Notes 3.2 and 3.3 to Bankia Group's 2015 financial statements provide information on remaining term to maturity of the Bank's issues by funding instrument, along with a breakdown of financial assets and liabilities by contractual residual maturity at 31 December 2014 and 2015. Alongside the monitoring of liquidity risk in normal market conditions, action guidelines have been designed to prevent and manage situations of liquidity stress. This pivots around the Liquidity Contingency Plan (LCP), which sets out the committees in charge of monitoring and activating the LCP and the protocol for determining responsibilities, internal and external communication flows, and potential action plans to redirect the risk profile within the Bank's tolerance limits. The LCP is backed by specific metrics, in the form of LCP monitoring alerts, and by complementary metrics to liquidity risk and regulatory funding indicators, LCR (Liquidity Coverage Ratio) and NSFR (Net Stable Funding Ratio). These ratios have built-in stress scenarios for the ability to maintain available liquidity and funding sources (corporate and retail deposits, funding on capital markets) and allocate them (loan renewal, unprogrammed activation of contingent liquidity lines, etc). For the LCR, the scenario relates to a survival period of 30 days, and the regulatory assumptions underlying the construction of the ratio are valid exclusively for this period. 55 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 As for regulatory requirements, starting in October the calculation of the Group's LCR was adapted to Delegated Regulation (EU) 2015/61 of the European Commission, which became effective on 1 October. The net stable funding ratio (NSFR) is currently undergoing a review by the European Union and, once the definition is complete, this ratio will form part of the minimum standards on 1 January 2018, with a requirement of at least 100%. 6.3.- Market risk Market risks arise from the possibility of incurring losses on positions in financial assets caused by changes in market risk factors (interest rates, equity prices, foreign exchange rates or credit spreads). Limits are established in accordance with a number of metrics: value at risk (VaR) calculated using the historical simulation method, sensitivity, maximum loss (stop-loss limit) and the size of the position. The Markets and Operational Risks Department is independent of the business units and it is integrated in the Corporate Risks Department, which with respect to market risk in trading performs the following functions: control and monitoring of positions with market risk and counterparty lines; daily calculation of the results of the various desks and portfolios; independent valuation of all market positions; periodic reporting on the various market risks to the pertinent committee; and, lastly, control of model risk. Interest rate risk Interest rate risk reflects the probability of incurring losses because of changes in the benchmark interest rates for asset and liability positions (or certain off-balance sheet items) that could have an impact on the stability of the Entity’s results. Rate fluctuations affect both the Group's net interest income in the short and medium term, and its economic value in the long term. The intensity of the impact depends largely on different schedules of maturities and repricing of assets, liabilities and off-balance sheet transactions. Interest rate risk management is designed to lend stability to interest margins, maintaining levels of solvency that are appropriate for the Company’s level of risk tolerance. Interest rates remained at historically low levels in the 2015 and 2014. Long-term rates eased, in line with the unorthodox monetary policies adopted, which sought, inter alia, to stimulate growth in the euro area and overcome the economic slowdown of the past few years. The market scenario was managed by the Assets and Liabilities Committee (ALCO), which aims to maximise the economic value of the banking book and support net interest income, thereby ensuring recurring profit generation for the Entity. According to Bank of Spain regulations, the sensitivity of the net interest margin and the value of equity to parallel shifts in interest rates (currently ±200 basis points) is controlled. In addition, different sensitivity scenarios are established based on implied market interest 56 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 rates, comparing them to non-parallel shifts in yield curves that alter the slope of the various references of balance sheet items. Other market risks Other market risks arise from the possibility of incurring losses in value of positions in financial assets and liabilities caused by changes in market risk factors other than interest rate risk (equity prices, foreign exchange rates or credit spreads). These risks arise from cash and capital markets positions and can be managed by arranging other financial instruments. Market risk measurement and monitoring The methodologies used to measure, monitor and control the Company’s market risk are VaR (value at risk), sensitivity analysis by way of specifying different scenarios for each type of risk, and stress testing to quantify the economic impact on the portfolio of extreme movements in market factors. These metrics are complemented by an analysis of scenarios, which consists of evaluating the economic impact of extreme movements in market factors on trading activity. a) Value at Risk (VaR) and back-testing VaR is measured by the historical simulation method using a 1-day time horizon and a 99% confidence level. It takes at least one year of observations of market data. The accuracy of the model is verified daily through subsequent controls (backtesting), which compare actual losses with the estimated loss measured using VaR. As required by regulations, two tests are conducted, one applying hypothetical changes in the value of the portfolio by comparing the daily VaR with the results obtained, without considering changes in the positions of the portfolio, and one applying actual changes comparing daily VaR with net daily results excluding commissions. 57 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Millions Theoretical Back-testing 6 4 2 0 -2 -4 -6 Millions Real Back-testing 6 4 2 0 -2 -4 -6 The backtest of the regulatory metric applied to hypothetical changes showed one occurrence in 2015. Since a 99% confidence level and 1-year observation period is used in the model, the occurrence relates to the model's expected performance, which means that the model consistently and prudently predicted the losses. This also means that own funds calculated using regulatory criteria based on internal models are sufficient to cover any extraordinary losses that may arise. b) Sensitivity Sensitivity quantifies changes in the economic value of a portfolio due to given movements and determinants of the variables affecting this value. In the case of non-linear movements, such as derivatives activities, sensitivity analysis is supported by an evaluation of other risk parameters, such as sensitivity to movements in the price of the underlying (delta and gamma), volatility (vega), time (theta) and interest rate (rho). For share or index options, elasticity to changes in dividend yield is calculated. Sensitivity analysis by tranche is also used to measure the impact of non-parallel movements in the term structures of interest rates or volatilities, and to obtain the distribution of risk in each tranche. 58 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 c) Stress-testing Periodically, stress-testing is performed to quantify the economic impact of extreme movements in market factors on the portfolio. Sensitivity, VaR and IRC measures are supported by stress-testing applying different types of scenarios: - Historical scenario: scenarios built based on movements observed in previous crises (e.g. Asian crisis of 1998, the tech bubble of 2000/2001, the financial crisis of 2007/2008). These scenarios are reviewed annually to reflect the key events occurring in the year. - Crisis scenario: applies extreme movements in risk factors that may not necessarily have been observed. - Last-year scenario: maximum expected daily loss over a 1-year observation period with a 100% confidence level. - Sensitivity analysis: designed to measure the impact on the metric of slight changes in the parameters used to calculate the IRC, the estimate of the metric excluding transitions to default and the impact on the metric of parallel movements in loss rates in the event of default. - Credit crisis scenario: devised by two separate analysis; 1) based on a matrix of credit margins built using variations observed, and 2) based on a transition matrix related to credit risk stress scenarios. - Worst case: default by all issuers in the portfolio. Trends and distribution of market risk in 2015 Bankia Group maintained an average VaR in 2015 of EUR 1.84 million, with a maximum of EUR 3.87 million and a minimum of EUR 1.11 million. VaR Average Maximum Minimum Financial assets and liabilities held for trading (Millions of euros) 1.84 3.87 1.11 59 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Distribution of VaR by risk category (Millions of euros) Risk category Interest rate Equity instrument Exchange rate Credit spread Other 31/12/2015 Average Maximum Minimum 2.33 0.04 0.1 0.02 0.29 0.99 0.06 0.05 0.08 0.66 2.38 0.2 0.55 0.49 2.44 0.25 0.01 0.01 0.01 0.23 Trading in derivatives Bankia’s trading in derivatives arises mainly from the management of market and interest rate risks, and from market making and distribution activities. Risk of the derivatives trading activity measured in terms of VaR remains extremely low, as this activity is based on transactions with customers carried out in the market under the same terms as opposite transactions. VaR of derivatives activity (Millions of euros) Average Maximum Minimum Fixed income 1.42 3.56 0.60 Equity Exchange rate Total 0.16 0.35 0.05 0.09 0.56 0.01 1.67 3.82 0.82 Country risk Country risk is defined as the risk of incurring losses on exposures with sovereigns or residents of a country due to reasons inherent to the country’s sovereignty or economic situation; i.e. reasons other than normal commercial risk, including sovereign risk, transfer risk and other risks related to international financial activity (war, expropriation, nationalisation, etc.). The Bankia Group's country risk management principles are grounded on criteria of maximum prudence, whereby this risk is assumed on a highly selective basis. Bankia Group’s exposure to country risk at 31 December 2015 was marginal, recognising a provision in this connection of EUR 21 million. 60 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 6.4.- Operational risks Customer concentration risk Bankia is subject to Bank of Spain concentration limits, such that the exposure to any single non-consolidated economic group or borrower must not exceed 25% of eligible capital. In this respect, the Group regularly monitors large exposures with customers, which are reported periodically to the Bank of Spain. At 31 December 2015, there were no exposures that exceeded these limits.Appendix X to the consolidated financial statements for year ended 31 December 2015 provides details on the Bankia Group's concentration risk by business and geographic area. Operational risk Operational risk is the risk of loss due to inadequate or failed internal processes, people and systems of the Bank or from external events. This definition includes legal risk, but excludes reputational risk. Bankia Group has the following operational risk management objectives: - To foster an operational risk management culture, geared particularly to awareness raising, assuming responsibility, commitment and quality of service. - To ensure operational risks are identified and measured in order to prevent potential losses affecting results. - To reduce losses caused by operational risks by implementing continuous improvement systems for processes, a control structure and mitigation plans. - To encourage the use of risk transfer mechanisms that limit exposure to operational risk. - To verify that contingency and business continuity plans are in place. The Operational Risk Department falls within the Market and Operational Risks Department in the Corporate Risk Department. The Operational Risk Committee, whose responsibilities include approving policies and methods, is the natural channel for senior management participation in operational risk management. This committee met in person 4 times in 2015, once each quarter, at which trends in real and expected loss data, and operational risk management actions carried out and regulatory changes affecting the area were presented. Among other issues, the committee addressed the new proposed procedure for entities using the basic indicator or standardised methods for calculating capital requirements, emerging regulations on conduct risk, cyber risk and insurance applied to mitigate operational risk. 61 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 The capital requirement to cover operational risk is rooted in Basel II. European Regulation No. 575/2013 of the European Parliament and of the Council, of 26 June 2013 (CRR) regulates the treatment of this type of risk in the area of credit institutions. In 2015, for the third year in a row, the Bankia Group used the standardised approach to measure its operational risk, strengthening the related management aspects to implement this approach. This approach requires the disaggregation of the relevant revenues of the past three reporting periods by business line and the application of a percentage to each, as set out in the regulations, based on the related risk. Updates were also made to the Guidelines for the Application of the Standardised Approach for Operational Risk approved by the Board of Directors on 18 December 2013. This 36-point report contains available information so that the supervisor can verify compliance with regulatory requirements. Changes in regulatory frameworks and regulatory risk The financial services industry is characterized for being tightly regulated. Bank operations are subject to specific regulation and Bankia Group’s operations are exposed to risks that could arise from changes in the regulatory framework. Changes in the regulatory framework due to modifications in government policies, the banking union process or of any other type could give rise to new regulatory requirements that affect the Bankia Group's solvency levels, ability to generate future profit, business model, dividend policy, and capital and liability structure. Regulatory developments have been much more profound since the new prudential requirements known as BIS III became effective. For Europe, this consisted of Directive 2013/36/EU, of 26 June 2013 (“CRD IV”) and Regulation (EU) 575/2013, of 26 June 2013 ("CRR"). The framework continues to expand through new regulatory and implementing technical standards. Additionally, the configuration of the European Banking Union is based on two key cornerstones: the Single Supervisory Mechanism (SSM) and the Single Resolution Mechanism (SRM). Both have brought with them additional regulatory developments, such as the Bank Recovery and Resolution Directive (BRRD) and the Directive on Deposit Guarantee Schemes. The Regulatory Monitoring Committee, composed of senior executives, identifies the potential impact and influence of regulatory changes on the Entity, anticipating any adverse effect. The Committee pays particular attention to certain areas, such as business, accounting, risk management, solvency, liquidity, compliance and internal audit. Meanwhile, it establishes appropriate criteria for adapting the business model to the new regulatory paradigm, subsequently performing periodic and exhaustive monitoring of each adaptation project. 62 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Reputational risk Reputational risk is defined as the risk of failure to meet stakeholder expectations to the point that this undermines the level of recognition obtained or prevents the desired level from being reached, resulting in an adverse attitude and/or behaviour that could have a negative impact on the business. This risk must be managed well, through identification, evaluation, prevention and permanent control. There has been a push lately to demarcate more clearly and reinforce reputational risk requirements by the main international regulators (the BIS, EBA, ECB, PRA and FED), highlighting the importance of identifying and managing reputational risk events and integrating them in banks' risk management systems. This requires adopting a dual perspective when facing this event type: the risk itself and the reputation. The first step in this case would be to define the keys to Bankia's reputation; i.e. the main elements it wishes to protect, including its reputational view, the reputational attributes for which it wishes to be recognised and the map of stakeholders with which they are related. The margin for reputational risk tolerance differs depending on the stakeholder. Therefore, reputational risks are identified through: interaction between the Entity and the stakeholder or stakeholders, mainly through bidirectional communications channels (e.g. corporate mail, customer care service, shareholder offices, forums and presence on social networks, the supplier portal, the confidential whistleblowing channel, focus groups with employees, etc.); customer and supplier satisfaction surveys; and direct contact in the day-to-day work of the Entity (employee-customer or procurement manager-supplier). In addition, the environment must be monitored continuously in order to know what issues become critical for the Society. Similarly, the Entity's performance appraisal and comparison with practices at other banks helps discern the potential level of tolerance that could exist to reputational risk. Bankia held focus groups with all its stakeholders (customers, shareholders, suppliers and employees), personal interviews, with academic, institutional, investors and third sector CSR experts to gain greater insight into their strengths and threats, thereby expanding the identification of reputational risks. Moreover, an analysis was conducted of the situation, sector disputes and practices of other financial institutions around the world. By pinpointing reputational risks, Bankia can align its behaviour with the expectations of each stakeholder groups, thereby achieving a dual objective: mitigating risks and detecting opportunities. Reputational risk events can stem from a number of risk categories (e.g. credit, market, counterparty, operational, structural, liquidity, strategic, legal). Therefore, Bankia analysed its corporate risk map to identify the risks with the greatest impact on reputation. Bankia's objective when managing reputational risks is to generate trust, loyalty and the best opinion possible among its stakeholders as a means of becoming more competitive. 63 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Sustainable management of reputational risk is crucial for carrying out the Bank's long-term plans and achieving its objectives. It considers reputation not only as past performance, but as a possibility and future opportunity. 7.- FORECLOSED REAL ESTATE ASSETS The net balance of the Bankia Group's property assets foreclosed or received in payment of debt ended 2015 at EUR 2,689 million (EUR 3,874 million gross), representing just 1.3% of the Group's assets. Most of the foreclosed properties are held by Bankia, S.A. and entail liquid assets (81% of the total), mainly existing and newly built homes, which makes the disposal easier. The Entity’s policy helps borrowers meet their obligations, so that foreclosure is always the last solution. It has several initiatives in place to ease the impact: adapting debts and renegotiations, offering to extend maturities or grace periods, among others. Only when it believes there are no real chances of recovering the amount financed does it acquire the mortgaged asset. In this respect, Bankia Group’s objective regarding this type of asset is to dispose of it with the smallest possible impact on the income statement through sale or rental, with or without a purchase option related to the Housing Social Fund and/or special rentals. With this objective, the Group engaged HAYA R.E. to manage, administer and sell its foreclosed assets under the supervision of the Corporate Investees Division. Accordingly, Bankia Group has an active provisioning policy for these assets based on appraisal updates and the outlook for the real estate market. Provisions recognised at the end of 2015 for foreclosed assets from Bankia Group’s business in Spain amounted to EUR 1.185 million, implying coverage of 30.6%. Property market has shown the first positive signs in relation to prices and sales, in 2015 Bankia Group has sold EUR 512 million of foreclosed assets. FORECLOSED AND ACQUIRED ASSETS OF BANKIA GROUP- SPAIN BUSINESS (Millions of euros) Real estate assets from construction and development Of which finished buildings Of which buldings under constructions Of which land Property assets from loan for house purchase Other real estate assets Total foreclosed assets Carrying amount Dec-15 Valuation Gross adjustments amount Coverage (%) 288 142 430 33.0% 226 19 43 1,955 445 2,689 79 23 40 883 160 1,185 305 42 83 2,838 606 3,874 25.9% 54.5% 48.2% 31.1% 26.5% 30.6% (*) Financial statment amounts rounded to millions of euros 64 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 8.- INFORMATION ON CREDIT RATINGS At 31 December 2015 the ratings granted to Bankia Group by different rating agencies include the following: Issuer Rating Long term BB BB+ Short term B B Perspective Positive Positive Date 02/12/2015 19/05/2015 Mortgage Covered Bonds Rating Rating A+ A- AA Perspective Stable Positive --- Date 13/10/2015 16/09/2015 19/10/2015 Regarding ratings by Moody’s, in October 2013, Bankia announced that it had decided to conclude its contractual relationship with this agency. Accordingly, ratings still published on Bankia by Moody’s are “Nonparticipating Ratings”; i.e. Bankia does not participate in the agency’s rating review, with the agency basing its decisions strictly on public information about the Entity. It is up to the agency itself to decide when it wishes to stop publishing ratings on Bankia. Key issues regarding credit ratings in 2015 include the following: - Ratings of European institutions during the year were shaped by the entry into force of Directive 2014/59/EU on bank restructuring and resolution (the "Bank Recovery and Resolution Directive" or “BRRD”). The rating agencies modified their approaches to reflect the reducing propensity of state support in the event of a rescue of a financial institution experiencing difficulties, which had a negative impact on the long-term ratings of banks in the European Union. In general, the removal of the sovereign support brought down the entities' long-term ratings to converge with their intrinsic ratings. - In Bankia's case, ongoing progress in execution of the Entity’s Strategic Plan, well ahead of schedule, coupled with the positive performance of the banking business, the reduction in NPLs and the improvement in capitalisation, had a positive impact on the Entity’s ratings of late. Highlights regarding S&P's rating for Bankia include: 65 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 - On 3 December, after concluding its review of the withdrawal of government support to ratings of European banks, Standard & Poor’s (“S&P”) affirmed its “BB/B” rating for Bankia, raising the outlook from Stable to Positive. The withdrawal of one notch of sovereign support was offset by an improvement in Bankia's risk profile, triggering a one-notch upgrade in its stand-alone credit profile (SACP) from “bb-“ to “bb”. With this rating action, the agency recognised Bankia's successful build-up of a stronger risk management and the accelerated clean-up of its deteriorated loan book through growing recoveries and higher disposal of deteriorated asset portfolios. The positive outlook reflects the possibility that the agency could raise the rating in 2016 if Bankia continues to enhance its solvency and/or reduce its reliance on ECB and other shortterm funding. - Previously, on 22 April, the agency affirmed its “BB-“ long-term rating and raised its outlook from Negative to Positive, reflecting the progress made in reducing exposure to problem assets and the potential benefits of transforming the risk management model on the behaviour of asset quality. - In three separate rating actions in 2015, the agency moved Bankia's mortgage covered bond rating from “A/Negative" to “A+/Stable”. First, on 5 February, the agency affirmed its "A/Negative" rating after applying a new approach that takes into account the new status of covered bonds in the BRRD. Then, on 27 April, S&P raised the outlook to Stable after concluding the action on Bankia's long-term credit rating. Finally, on 13 October, S&P upgraded its rating of the covered bonds to “A+” after revising up its sovereign rating for Spain from “BBB” to “BBB+” on 2 October. Fitch Ratings ("Fitch") took the following rating actions on Bankia in 2015: - On 1 April, Fitch Ratings (“Fitch”) upgraded Bankia's Viability Rating (“VR”) by two notches, from “bb-” to “bb+”, reflecting improvements at the Entity. At the same time, it affirmed the long-term rating of “BBB-“, with a Negative outlook, reflecting the pressure on the rating of a reduction in state support after adapting and implementing the approach. - On 19 May, Fitch excluded government support in all its ratings of financial institutions. It downgraded Bankia's rating by one notch, from “BBB-” and “BB+” bringing it into line with its “bb+” VR. Fitch raised Bankia's outlook from Negative to Positive, reflecting upside rating potential in the short and medium term as the Bank continues to reduce the stock of problem assets and further strengthen capital. - Meanwhile, it upgraded its rating of Bankia's mortgage covered bonds from “BBB+/Stable” to “A-/Stable” on 6 April. The upgrade was supported by the review of the VR and an improved level of collateralisation. - Subsequently, on 16 September, Fitch affirmed its covered bond rating of “A-” and raised the outlook from Stable to Positive to match the outlook for Bankia's longterm rating (BB+/Positive). 66 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 DBRS Ratings (“DBRS”) initiated coverage of Bankia's mortgage covered bonds in 2014. Changes in 2015 were as follows: - On 26 March, following the EUR 1,000 million issue of mortgage covered bonds, the agency affirmed its “A (high)” rating of these securities. - Subsequently, on 26 May, following the announced review of its methodology for rating mortgage covered bonds, DBRS placed the issuance programmes of the European issuers it rates under review. This included Bankia. The updated methodology for mortgage covered bonds aims to adapt to the framework for bank resolution, under which these securities are exempt from absorbing losses. In this respect, all the agencies afford beneficial treatment, in terms of rating, to these relative to senior long-term debt. - On 24 September, after a full rating review of Bankia's covered bonds, the agency affirmed its "A (high)" rating. - On 19 October, after concluding its review of government support and considering its new approach to mortgage covered bonds, DBRS upgraded its rating for Bankia's mortgage covered bonds by two notches, from “A (high)” to “AA”. 9.- SHARE PRICE PERFORMANCE AND SHAREHOLDER STRUCTURE Bankia share price In 2015, international financial markets were faced with a moderate pick-up in activity in advanced economies, slowdown in emerging economies and the first hike in US interest since June 2006. In this setting, oil prices plummeted and stock markets became increasingly volatile. The Ibex shed -7.15%, with relative underperformance by the financial sector. Bankia's share price followed suit, falling by -13.25% in the year to EUR 1.07 per share. An average of around 34.3 million shares changed hands daily, equivalent to an average cash amount of EUR 41.3 million per share. 130% 120% 110% 100% 90% 80% 70% 60% Bankia IBEX Euro Stoxx Banks 67 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Actions affecting Bankia's share capital carried out in the first half of the year pursuant to resolutions adopted at the General Shareholders Meeting held in April 2015 included: - Offset of the negative reserve with a charge to the share premium account and capital reduction. - Capital reduction to increase the legal reserve. - Capital reduction to increase the voluntary reserves. These operations left the par value of the shares at EUR 0.80/share. They were designed to better adapt the equity structure, but did not change the accounting value of the shares for shareholders. Payment of Bankia's first-ever dividend Following approval at the General Shareholders Meeting, Bankia paid the first dividend in its history, all in cash and out of 2014 profit. The amount was EUR 0.0175 per share, with payment made on 7 July 2015. The total payment was EUR 202 million, implying a payout of 27%. Analysts' consensus At 31 December 2015, there were 31 equity analysts covering the stock actively and issuing target prices for Bankia, two more than in 2014. At year-end, Bankia's consensus target price was EUR 1.23 per share, implying 15% upside from the market price. 45.16% of analysts had "buy" recommendations vs. 20.7% at the end of 2014, 22.58% had "hold" recommendations and 32.26% rated the stock “sell”. 68 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Capital and shareholder structure Bankia had 435,755 shareholders at 31 December 2015. The number of shares in issue remained unchanged during the year at EUR 11,517 million. At the end of the year, BFA owned 64.23% of Bankia, with the remaining being 35.77% free float. Non-resident Institutional 17.78% Retail 12.72% BFA 64.23% Resident Institutional 5.27% 10.- INFORMATION ON TREASURY SHARES At 31 December 2015, the Group held EUR 46.5 million in treasury shares. Bankia held 47,778,744 treasury shares at 31 December 2014 worth EUR 67.6 million. In 2015, it bought 84,154,937 shares, for EUR 96.6million, and sold 92,066,335 shares, for EUR 117.8 million, leaving it with a balance at 31 December 2015 of EUR 46.5 million, as indicated above. 11.- DIVIDEND POLICY Bankia did not pay shareholders any dividends in 2011, 2012 or 2013. For 2014, at the Ordinary General Shareholders Meeting of Bankia held on 22 April 2015, a resolution was adopted to distribute a gross dividend of EUR 201,553,249.52 charged to the Company's 2014 profit. This dividend was paid on 7 July 2015. This was the first dividend paid by Bankia since it was incorporated. The dividend distribution out of 2015 profit of Bankia, S.A. proposed by the Board of Directors and which will be put before the General Shareholders Meeting for approval is EUR 302.3 million. Underpinned by stable earnings, the reinforcement of the more traditional banking business and an increasingly stronger balance sheet, the Bankia Group's goal in the coming years is to maintain shareholder remuneration as another step towards getting the business back to normal and repaying the public assistance received. 69 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 12.- ORGANISATION AND PEOPLE 12.1.- People Bankia Group has a workforce of 13,571 professionals, of which 13,318 work at Bankia S.A. Note 41 to the consolidated financial statements for the year ended 31 December 2015 provides a breakdown of Group employees by gender and professional category. In 2015 was a busy year in terms of personnel management as two circumstances coincided. First, there was the implementation of the voluntary redundancy programme in May, with take-up by 245 employees. Second, there was the development and consolidation of new commercial customer relationship and distribution models, which gave rise to: - The opening of sixteen "Agile Branches", with a staff of 102. - The creation of the Advisory Branches, for which 227 financial consultants were selected. - The start-up of the new Multi-channel Branches, which led to 133 hirings. - The reinforcement of the SMEs segment, with 105 new professionals in regional branches and the review of the profiles of another 153 employees at branch offices. - The conclusion of activity of the Liquidation and Recovery centres, which were replaced with Recoveries Centres, resulting in the reallocation of staff and functions. All of this led to 3,700 relocations to match jobs, with a particular focus on management positions. Bankia’s development as a bank is dependent on the consolidation of a new corporate culture and an employment policy predicated on promoting talent and providing equal opportunities for all. One of the cornerstones of the Entity’s human resources policy is to identify and manage talent across the entire organisation. Furthering the trend begun in 2014 towards promoting the professional and career development of employees, a total of 294 appointments were made in 2015: 35 managers (including 11 regional managers), 166 branch managers, 45 central services managers (including two team coordinators) and 48 assistant branch managers. A number of initiatives targetting professional development were also designed and implemented in the year, led by: - Management Skills Development Programme - Senior Management Programme for corporate managers - Career Development Plans - Advances in the Mentoring Programme 70 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 - Implementation of "Talent pool" plans for staff with pre-management functions - Advances in the programme identifying candidates to receive training for positions in the organisation that require a greater degree of specialisation and that, given their nature, are difficult to fill internally. As for training, the training plan in 2015 was focused on developing technical skills related to the job map, synchronising training actions with priorities on the Bank and relating processes for measuring the transfer to results and training certification. A total of 774,677 hours of training were given in the year, up 15.75% from 2014. Particularly important was the launch of training plans to hone the skills of managers, as part of a cultural rebuilding and repositioning process based on values and optimisation of the Bank's competitive advantages. The first plans targeted Plus+ Branch managers, managers of branches with a specialist team, retail banking sales managers, business banking sales managers, business centre managers and private banking managers. Bankia also enhanced employees' knowledge and skills by embarking on the key initiatives in a number of areas to: - Continue training plans for personal banking and SME managers in order to shore up the knowledge and skills related to their function. - Synchronise new programmes for specialist managers (financial advisors, corporate managers and asset managers) with plans designed for their managers. - Foster long-term customer relationships (especially SMEs, micro-enterprises and selfemployed professionals) and advised sales. - Assess the level of knowledge in the retail and business banking in credit risk in order to draw up personalised programmes to address weaknesses. - Implement a specific training plan for multi-channel managers related to changes in the Bank's distribution models. - Teach employees about P&L management, foreign trade, operational management, insurance and anti-money laundering regulations. In respect of occupational health and safety, Bankia places special emphasis on occupational risk prevention, through the development of a coherent policy and a coordinated occupational risk prevention. The Risk Prevention Management System encompasses all measures taken to mitigate and control occupational risks. These measures are carried out through an Annual Programme of Preventive Measures, approved by the State Health and Safety Committee. Several agreements have been signed by the Bank and workers’ representatives to improve working conditions. These include action protocols in situations of external violence and robbery, which are executed immediately and in a coordinated manner to provide support and assistance to employees. 71 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Moreover, preventive campaigns continue to promote good health, along with collaborative actions with the Spanish Cancer Association, which seek to raise awareness and inform all members of the organisation. Blood drives were also carried out in collaboration with different public organisations. Main indicators (1) Absenteeism (%) (2) Work hours lost due to absenteeism Injury rate (%) (3) Working hours lost due to work-related injuries Number of work-related fatalities Number of employees taking maternity/paternity leave Number of employees taking sick leave (1) 2015 2014 2013 6.12 5.64 5.96 1,360,867 1,312,578 1,687,023 0.29 0.23 0.23 6,916 2,918 4,314 0 0 0 851 863 835 3,571 3,042 3,797 Data for Bankia, S.A. (2) Percentage of lost days/total day in the related period (work day for average employee). (3) Percentage of work-related injuries (excluding travel to and from work)/average workforce in the related period. 12.2.- Suppliers In 2015, Bankia was the first bank to have its procurement management system certified according to the UNE-CWA 15896 standard, issued to address the increasing impact of supply chains on risk at companies. The main goal is to achieve excellence in organisations' purchasing or procurement departments through a standard quality commitment that adds value to the company and ensures that environmental, ethical and sustainability aspects are observed. The Bank also establishes its own criteria for the procurement function in accordance with the Code of Ethics and Conduct approved by the Board of Directors and with the provisions of the International Federation of Purchasing and Supply Management (IFPSM). These criteria are based on mutual benefits, loyalty and honestly, objectivity in decisionmaking, transparency and equal opportunities, confidentiality, integrity and independence in relations and corporate social responsibility, among others. The supplier certification process is a pre-requisite for establishing commercial dealings with Bankia. This process assesses areas to indicate economic, social and environmental risk. In addition to imposing stricter supplier selection criteria, Bankia has undertaken commitments to speed up the process and aid in the fulfilment of the obligations it has assumed, such as implementing electronic contracts and invoices. Thanks to initiatives to improve relations between Bankia and its suppliers, 75.8% of suppliers rated their satisfaction with the Bank at seven or higher (on a scale of 0 to 10). This figure was obtained from the satisfaction surveys sent to over a thousand suppliers seeking 72 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 their perception of Bankia on friendliness, responsiveness to claims, negotiations and compliance with payment commitments. The average period of payment to Bankia Group suppliers in 2015 was 11.66 days. 13.- ENVIRONMENTAL DISCLOSURES Bankia integrates environmental impact in the organisation's decision-making, aligning it with the business strategies and including environmental governance in its overall management. As a result of this commitment, in 2015, it reviewed and redefined the Entity's environmental policy in order to adapt to the demands of its stakeholder groups, to the commitments assumed and to the new ISO 14001 standard. The new core principles, approved by the Management Committee in March are: - Commitment to combatting climate change, eco-efficiency and prevention of waste generation, all under the framework of a certified environmental management system. - Professionalism, through training and awareness raising among all employees to bring them on board and through competent, objective-based management. - Achievement orientation, with continuous improvement in environmental management. The aim is to observe best practices and implement environmental performance indicator systems, such as measurement of the corporate footprint. - Integrity, based on ethical, responsible and transparent behaviour focused on complying with prevailing legislation. - Closeness to suppliers in order to encourage responsible environmental conduct. Bankia sees measuring the environmental impact of its activity as fundamental, and works proactively to mitigate any such effect. It focuses efforts on the environmental management of its work centres, boosting eco-efficiency vis-à-vis the use of natural resources, helping to tackle climate change, and fostering environmentally-responsible attitudes among its staff, suppliers and customers. In this respect, in order to encourage employees to take a more pro-active stance, an online course was given to 1,649 professionals in 2015 reminding them of the main environmental problems and the actions undertaken by Bankia to mitigate these problems. Those attending also received training on easy-to-follow good practices for the professional and personal environment. As part of the staff awareness-raising process, internal forums were created to help foster dialogue, discuss proposals and encourage employees to sign up for initiatives supported at corporate level by Bankia. For the first time, Bankia's blog and the Bankia Online magazine covered key events in relation to the environment, such as the Climate Change Summit held in Paris. 73 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Over the course of 2016, new content will be added to the web and Intranet, with the objective of getting all employees involved in environmental protection. Regarding suppliers, a specific assessment of suppliers’ environmental performance and management is carried out as part of the supplier approvals process (including the carbon footprint of the product or service offered). Suppliers are informed of the principles governing their relationship with Bankia and provided guidelines on environmental best practices. Suppliers with the greatest impact are offered the opportunity of participating in workshops that help contribute to continuous improvement, which makes Bankia a more sustainable and committed organisation each day. Looking ahead to 2016, one of the challenges is to incorporate environmental criteria in the Entity's contracting terms and conditions. Regarding environmental management, Bankia has a management model for its work centres based on the international ISO 14001:2004 standard. Bankia's head offices in Valencia and its centre of operations in Madrid and in Las Rozas building, where the Data Processing Centre is which has a certified environmental management system. The objective in 2016 is the documentary adaption of the environmental management system to the ISO 14001:2004 new requirements. Regarding the eco-efficiency of activities, Bankia has an Energy Efficiency Plan 2015-2019 rooted in the analysis and diagnosis of the situation of the branch network and buildings in 2013. This affects the majority of the work centres and the objective is to reduce electricity and fuel consumption (natural gas and diesel) by 19% compared to the base year. To ensure this objective is achieved, plans are to invest EUR 10 million over the five years of the plan to, inter alia, implement smart metering in offices and for IT equipment, renew air conditioning/heating equipment and carry out internal awareness-raising campaigns. Thanks to its commitment to clean energies, since 2013 Bankia has eliminated all indirect emissions associated with electricity consumption in all of its buildings and across the commercial market. Bankia also has two photovoltaic solar energy capture systems, of which one is installed on the Pintor Sorolla building in Valencia (the bank's headquarters) and the other in the Canary Islands. The objective for 2016 is to remain committed to purchasing all of its electricity from clean and renewable energy sources (green energy). In the area of consumption and waste management, the strategy aims to prevent waste and promote recycling. In line with these objectives, a number of initiatives were carried out in 2015 to reduce paper and water consumption, e.g. digital contract signing, invoice management through a digital platform to prevent paper generation and the installation of water saving systems in the taps in all of the Bank's branches and buildings. In the area of waste management, the strategy aims to prevent waste and promote recycling. In the last 3 years Bankia made more than 268 donations of electric and 74 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 technological equipment to educational centres and NGOs devoted to social purposes. This, is making a valuable contribution to the social work of these organisations, while also avoiding these items being thrown away. CONSUMPTION OF MATERIALS 1 2015 2 2014 Units Total paper consumption (DIN A4) 655,24 658,9 Tons 1.47 1.3 Tons 100.0 100.0 Percentage Consumption of toners 13,244 13,328 Toners Printer cartridges used 99.8 99.7 Percentage 653.76 657.6 Tons Consumption of paper produced using virgin pulp with a low environmental impact (DIN A4) 2 Consumption of paper produced using ECF virgin pulp(DIN A4) 2 Recycled paper consumption (DIN A4) 1 Data on Bankia, S.A. 2 Consolidated data up to 30 November 2015, estimating the consumption data for December 3 Paper supplied by manufacturers with FSC and PEFC certification, which guarantee materials used come from sustainably-managed forests. ENERGY CONSUMPTION 1 Electricity consumption 2 1S 2015 2 369,727 2014 369,051 Units GJ 1 Data on Bankia, S.A. 2 Consolidated data up to 30 November 2015, estimating the consumption data for December Climate change is one of the greatest challenges faced in the field of environmental management. Inside the strategy to combat climate change, with the 2015-2019 Energy Efficiency Plan provides continuity to Bankia commitment with clean energies. With regard to renewable energies, Bankia has six solar photovoltaic arrays installed on Valencia and in the Canary Islands, with a total capacity of 2,586.60 kW. In addition, efforts to promote the use of video conferencing rather than making trips for meetings have continued this year to minimise fuel consumption and reduce the emissions of air pollutants associated with transport. In 2015, these services received 4,464 requests and were used by 79,431 people. Geared towards continuous improvement and to have a holistic view, the protocol to measure the carbon footprint was strengthened and a complete inventory of emission sources was taken, expanding the scope of the information considered. Each year, Bankia takes the Global Climate Change Report questionnaire from the CDP (Carbon Disclosure Project), which analyses its climate change strategy and management. In 2015, Bankia's result was 100 B (vs. the financial sector average of 84 C), making it Spain's second best bank and a global benchmark for its inclusion in the CDP Climate Disclosure Leadership Index 2015 (CDLI). 75 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Bankia achieved the highest mark possible (100) for its corporate transparency with respect to climate change, raising its score by three points from 2014. In this respect, the completeness, accuracy and quality of the responses to the questionnaire are scored and assessed. Bankia was also awarded the second highest score (B) in the assessment of its performance for actions undertaken to reduce carbon emissions and mitigate the risks to the business arising from climate change. The level of actions taken is evaluated based on the information provided in the questionnaire with respect to mitigation of and adaptation to climate change, and transparency 14.- RESEARCH, DEVELOPMENT AND TECHNOLOGY In 2015, investment to develop software focused on projects related to the Bank's transformation: Redesign of Operating Processes and Multi-channel Transformation The Redesign of Operating Processes Plan, which began in 2014 and runs through 2018, pivoted in 2015 on “efficiency”: “operational rationalisation” to make branches more flexible and decrease administrative red tape, "document management", to help comply with regulatory requirements, and "multi-channeling", as a strategy to enable branches and customers to interact through digital channels for documentation sharing and signing (e.g. contracts, pre-contract documentation). Process redesign in 2015 included: POS terminal and store management, outstanding transactions management (at branches and online through the bills management service for customers), contract arrangement of all products to attract customers (accounts and deposits, mutual funds, pension plans and securities accounts), trusts and loan arrangement. All included the new document management system and multi-channel transaction signature. A cornerstone of the process redesign is the centralisation of administrative tasks related to product processing in the back office. Specifically, in the fourth quarter of 2015, a pilot test began of new loan data input and check through a newly created company by the Bank for this purpose, CSO. This required development of a set of tools which, together with the process design itself, enables each end-to-end participant in the process (branches, CSO, management companies and risk officers) to perform their duties: the back office system, task trays, document processing and digitisation and the Extranet for Management Companies. In addition, centralised a contract digitisation model was implemented in a specialist, external centre. In 2015, this centre processed around 600,000 documents received across the commercial network, from individuals as well as business centres and private banking branches. 76 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 Under the framework of the “digital transformation”, the necessary adaptations were made in 2015 to systems in order to scale the implementation of the remote managers model, which began in 2014: - In 2015, the model was scaled for 100,000 customers. - Meanwhile, in July 2015, the Management Committee approved the Multi-channel Transformation Plan, which establishes the road map, guidelines and the set of initiatives behind Bankia's digital transformation in the 2016-2018 period. Work began in the fourth quarter on detailing and programming the various lines of action: o Upgrade of digital channels (single portal, OIP, mobility, wall, self-assessment tools, on boarding and enrolment) o Business intelligence (commercial sorting and big data system) o Digital marketing o Remote relationship Beyond these two programmes, the rest of investment in 2015 was spread out among projects on a number of fronts: business with individuals and companies, risks and recoveries, regulations and technology On the Business with Individuals and Companies front, the main projects focused on insurance, marketing and foreign trade. In insurance, highlights include the redesign of the insurance sales interface, which started in 2014. The aim is to replace the insurance sales model, based initially on multiple portals and systems, with a unified model in Bankia's systems. In 2015, commercial operations in life, liability, life-saving, accident, burial and home insurance were integrated. In the second half of the year, the immediate P2P payments project on Cecabank's Ealia mobile payments platform was initiated. In business banking, developments focused on driving the operational capabilities of foreign trade and currency at the Oficina Internet Empresas (business internet branch) and the confirming. Also in 2015, exchange insurance activity was covered from the Oficina Internet Empresas and a new supplier was integrated for quoting exchange insurance and cash transactions at both the online and physical branches, while a series of improvements were made in international reverse confirming (e.g. prompt payment, possibility of sharing the margin and commission received with the holder of the funds, reverse confirming offers with different prices under the same line). In risk management and recovery of NPLs, the collection agency and lawyers management project continued last year with the implementation of the lawsuit and bankruptcy modules and the pre-litigation modules in the recovery tool. Elsewhere, migration of the entire market risk platform, developed by Kondor, to MUREX began last year. The migration project will continue in both 2016 and 2017. Other investments in risks and recoveries went to the corporate guarantee system (evolution of the evaluation and collateral procedure, and the alert generation and management system), the financial 77 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 programmes (implementation of specific finance processing and risk management operations at corporate group level) and the migration systems (tool for analysing and signalling the suitability of collateral and coverage for use in credit risk mitigation for calculating regulatory capital). Investment remained strong in the areas of regulatory reporting and compliance in the light of increasingly stringent requirements of regulators and supervisors. Noteworthy were technological developments for the implementation of the Bank of Spain FINREP statements, the new CIRBE (Bank of Spain risk information centre), FATCA, EMIR, new anti-money laundering regulations, the tax reform, the law on the promotion of business financing and internet payments security regulations. Meanwhile, in July 2015, in the wake of the new regulatory requirements arising with the SSM, changes were made to the plan to build a corporate data repository (CDR) as part of the IT system redesign project. Priority was placed first on the regulatory aspects (versus analytical aspects as were being addressed) so that SSM vocabulary is introduced from the outset as a cross-cutting and mandatory requirement. In 2015 on the technological front, a host of medium-term projects focused on upgrading operational systems and improving the evolution and maintenance capabilities were undertaken (redesign of payment methods, the collection and payment system, renewal of asset systems, and migration of SWIFT) with varying degrees of progress. Looking at emerging trends in big data management and after the pilots for big data technologies begun in 2014 to obtain target publics for sales campaigns were completed, in 2015, the Bank began building proprietary big data architecture based on a variety of suites available in the market (Cloudera, Elasticsearch, MongoDB, etc.). Lastly, in the area of IT infrastructure management, the operation and maintenance of which were outsourced to WedoIT (central infrastructure) in 2013 and Telefónica (communications infrastructure and workstation management) in 2014, respectively, highlights in 2015 included consolidation of the initiatives to regulate the supplier relationship models and the services management and governance model. 15.- FORECASTS AND BUSINESS OUTLOOK The outlook for economic growth in 2016 is relatively upbeat, with prospects for improvement more than a continuation of the current situation: global growth slightly ahead of 2015 –acceleration expected for Europe and Japan should be offset by lower growth in the US– and still too low levels of inflation in the main developed economies. Economic trends in China, alongside divergent monetary policies applied by the Fed and the ECB, are likely to be the main factors shaping financial markets. The Fed should continue its normalisation of interest rates in 2016 –we expect 25bp rate hikes at every other meeting, taking them to between 1.25% and 1.50% by the end of the year– while the ECB continues to expand its 78 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 balance sheet, with a chance of the monetary authority lowering deposits rates a touch further, though this is not the most probable scenario. In Spain, we see scope for the economic expansion to continue in 2016 thanks to positive inertia from the resilience of consumption, investment and job creation. Accordingly, GDP could remain at cruising speed at around 0.7%/0.8% quarterly, putting average growth for the year at around 2.8%. At any rate, downside risks to the scenario have heightened due to the weakness of emerging economies, the prolonged decline in crude prices and geopolitical, as well as internal, tension owing to political uncertainty. Even with the recovery expected to consolidate in Spain, the financial sector is still facing some major challenges, as institutions' business margins in 2016 are likely to remain under pressure due to the low level of interest rates and a still tenuous rebound in economic activity. However, the growth path for the Spanish economy should spur new lending, which in 2015 registered significant growth, especially in loans to households and SMEs. Against this backdrop, in 2016, the Bankia Group will continue to work on consolidating the business, with the overriding aim of becoming more competitive and profitable, and expanding the more recurring business so it can generate capital organically. To do so, it will focus targets on the following: - Focus on the customer and improve service quality, as one of the key strategies. In this respect, one of the Bankia Group's top priorities in 2016 will be to strengthen the loyalty of existing customers and lay foundations for Bankia to bolster their relationship and loyalty. - Continue making improvements in profitability and maintain efficiency levels that are among the highest in the Spanish financial sector. - Increase lending to self-employed professionals and businesses as a means of boosting revenue and improving margins, with the objective of gaining market share while controlling the cost of risk. - Continue reducing the stock of problem assets organically and through the sale of NPL portfolios in order to free up liquidity and funds so new loans can be granted in strategic segments. To achieve these objectives, the Bankia Group is working on a new strategic plan for the 2016-2018 period, in which it will establish a new, medium-term dividend distribution policy and new forecasts for value creation in the coming years. The Bankia Group will embark on this new plan from a solid financial position, strong capitalisation and an ability to enhance solvency organically and on a recurring basis, with a healthy efficiency ratio and a considerable level of profitability. These strengths will be crucial for the Group in a period that will still be challenging for the banking sector as interest rates look set to remain low over the next two years, while competition should remain fierce. 79 MANAGEMENT REPORT BANKIA GROUP DECEMBER 2015 16.- EVENTS AFTER THE REPORTING PERIOD No other significant events took place between 31 December 2015 and the date of authorisation for issue of Bankia Group's consolidated annual financial statements with a significant impact on those financial statements. 17.- ANNUAL CORPORATE GOVERNANCE REPORT In accordance with article 61 bis of the Spanish Securities Market Act (Ley del Mercado de Valores), the 2015 Annual Corporate Governance Report was prepared. It forms part of this director's report and is attached as a separate document. It includes a section on the degree of compliance by the Bank with the corporate governance recommendations existing in Spain. 80 This English version is a translation of the original in Spanish for information purposes only. In case of a discrepancy, the Spanish original will prevail APPENDIX I ANNUAL CORPORATE GOVERNANCE REPORT FOR LISTED COMPANIES ISSUER’ S PARTICULARS 12/31/2015 END OF RELATIVE FINANCIAL YEAR COMPANY TAX ID NO. (CIF): A-14010342 Corporate Name: BANKIA, S.A. Registered office: PINTOR SOROLLA 8, VALENCIA (46002) 1 ANNUAL CORPORATE GOVERNANCE REPORT FOR LISTED COMPANIES A OWNERSHIP STRUCTURE A.1 Complete the following table on the company’s share capital: Date of last modification 04/22/2015 Share capital (€) Number of shares 9,213,862,835.20 11,517,328,544 Number of voting rights 11,517,328,544 Indicate whether different types of shares exist with different associated rights: Yes No X A.2 List the direct and indirect holders of significant ownership interests in your organisation at year-end, excluding Board members: Name or corporate name of the shareholder FONDO DE REESTRUCTURACIÓN ORDENADA BANCARIA (FROB) Number of Number of indirect % of total voting direct voting rights voting rights rigths 0 7.398.001.729 64,23% Name or corporate name Through: Name or corporate name of Number of voting of indirect direct shareholder rights shareholder FONDO DE REESTRUCTURACIÓN ORDENADA BANCARIA (FROB) BFA, TENEDORA DE ACCIONES S.A.U 7.398.001.729 Indicate the most significant movements in the shareholding structure during the financial year: Personal or corporate name of shareholder Transaction Description of date transaction CAPITAL RESEARCH AND MANAGEMENT COMPANY 02/05/2015 Fell to below 5% of share capital CAPITAL RESEARCH AND MANAGEMENT COMPANY 02/26/2015 Fell to below 3% of share capital 2 A.3 Complete the following tables detailing the members of the Board of directors who own voting shares in the company: Name or corporate name of director Number of direct Number of indirect % of total voting rights voting rights voting rigths DON JOSÉ IGNACIO GOIRIGOLZARRI TELLAECHE DON JOSÉ SEVILLA ÁLVAREZ DON ANTONIO ORTEGA PARRA DON JOAQUÍN AYUSO GARCÍA DON FRANCISCO JAVIER CAMPO GARCÍA DOÑA EVA CASTILLO SANZ DON JORGE COSMEN MENÉNDEZCASTAÑEDO DON JOSÉ LUIS FEITO HIGUERUELA DON FERNANDO FERNÁNDEZ MÉNDEZ DE ANDÉS DON ALFREDO LAFITA PARDO DON ÁLVARO RENGIFO ABBAD Name or corporate name of indirect 1.036.680 0 0,01% 220.050 300.000 220.060 201.260 100.000 0 0 0 0 0 0,00% 0,00% 0,00% 0,00% 0,00% 86 121.075 0,00% 197.808 0 0,00% 65.434 0 0,00% 217.060 72.950 0 0 0,00% 0,00% Through: Name or corporate name of Number of voting direct shareholder rights shareholder DON JORGE COSMEN MENÉNDEZCASTAÑEDO QUINTOJORGE S.L. 121.075 % total of voting rights held by board of directors 0,02 % Complete the following tables on members of the company’s Board of Directors that hold rights over company shares: A.4 Indicate, as applicable, any family, commercial, contractual or corporate relationships between owners of significant shareholdings, insofar as these are known by the company, unless they are insignificant or arise from ordinary trading or exchange activities: A.5 Indicate, as applicable, any commercial, contractual or corporate relationships between owners of significant shareholdings, and the company and/or its group, unless they are insignificant or arise from ordinary trading or exchange activities: 3 Personal or corporate name Type of of related party relationship BFA, TENEDORA DE ACCIONES, S.A.U. CONTRACTUAL BANKIA, S.A. BFA, TENEDORA DE ACCIONES, S.A.U. CONTRACTUAL BANKIA, S.A. BFA, TENEDORA DE ACCIONES, S.A.U. CONTRACTUAL BANKIA, S.A. BFA, TENEDORA DE ACCIONES, S.A.U. Cost-sharing agreement for lawsuits related to preferred participating securities and subordinated bonds. CONTRACTUAL Agreement establishing an access mechanism allowing BFA, through Bankia, to avail of the liquidity and funding mechanisms set up by the ECB for credit institutions, as well as private deals inherent in the business of credit institutions. CONTRACTUAL Cost-sharing agreement related to the IPO. CONTRACTUAL Master Agreement between BFA and Bankia. Article 11 (2) of the CRR, to govern the relations between BFA and Bankia with respect to defining and implementing the necessary mechanisms and procedures so that Bankia can comply with the obligations laid down in 11.2 of Regulation (EU) No 575/2013 and, in particular, verify that BFA complies with the capital requirements imposed in applicable legislation. BANKIA, S.A. BFA, TENEDORA DE ACCIONES, S.A.U. Framework agreement governing the relations between BFA, Tenedora de Acciónes S.A.U. (BFA) and Bankia, setting out the mechanisms necessary to, within the legal limits, ensure at all times an appropriate level of coordination between Bankia and BFA and group companies, and to manage and minimise any situations that may give rise to potential conflicts of interest between the two entities, while ensuring due observance and protection of the rest of the shareholders in an atmosphere of transparency in relations between the two entities. Service level agreement, development of the framework agreement, enabling BFA to manage its activity adequately using Bankia’s human and material resources to prevent duplications. Guarantee line in favour of BFA amounting to EUR 14 million to back the limits on guarantee lines and temporary guarantees issued in respect of liabilities from administrative proceedings requiring the guarantee of a financial institutions, in addition to other types of claims CONTRACTUAL BANKIA, S.A. BFA, TENEDORA DE ACCIONES, S.A.U. Brief description for lawsuits BANKIA, S.A. BFA, TENEDORA DE ACCIONES, S.A.U. BANKIA, S.A. A.6 Indicate whether the company has been notified of any shareholders’ agreements affecting the company in accordance with Article 530 and 531 of the Corporations Act (“LSC”). If so, provide a brief description and list the shareholders bound by such agreement: Yes 4 No X Indicate whether the company is aware of the existence of any concerted actions among its shareholders. Give a brief description as applicable: Yes No X Expressly indicate any amendments to or termination of such agreements or concerted actions during the year: Not applicable. A.7 Indicate whether any individual or bodies corporate currently exercise control over the company pursuant to Article 5 of the Spanish Securities Market Act (Ley del Mercado de Valores). If so, please identify: No Yes X Personal or corporate name BFA, TENEDORA DE ACCIONES, S.A.U. Comments At 31 December 2015, BFA, Tenedora de Acciones, S.A.U. held shares representing 64.23% of Bankia, S.A.'s share capital. Fondo de Reestructuración Ordenada Bancaria (FROB) held shares representing 100% of BFA, Tenedora de Acciones, S.A.U.'s share capital. A.8 Complete the following tables on the company’s treasury stock: At financial year-end: Number of direct shares Number of indirect shares (*) % of total capital stock 39,867,346 0 0.35% (*) Held through: Give details of any significant changes during the year, in accordance with Royal Decree 1362/2007: Not applicable. A.9 Give details of the applicable conditions and time periods governing any resolutions of the General Shareholders’ Meeting to issue, buy back and/or transfer treasury stock. On 22 April 2015, a resolution was adopted at the General Shareholders’ Meeting of Bankia, S.A. to grant authorisation to the Board of directors for the derivative acquisition of treasury stock in accordance with the limits and requirements established in the Corporations Act, expressly authorising it, if applicable, to reduce share capital on one or more occasions in order to proceed with redemption of the own shares acquired and delegation of authority to implement this resolution. 5 Authorisation for the Board of Directors, in the broadest terms possible, to engage in the derivative acquisition of treasury stock of Bankia, directly or through companies in its Group, subject to the following limits and requirements: a. Forms of acquisition: acquisition by way of purchase, by way of any other "intervivos" act for consideration or any other transaction permitted by law, including out of profits for the fiscal year and/or unrestricted reserves. b. Maximum number of shares to be acquired: the acquisitions may be made, from time to time, on one or more occasions, up to the maximum permitted by law. c. The price or consideration will vary from a minimum equal to the lesser of par value or 75% of the stock market price on the date of acquisition, and a maximum equal to up to 5% more than the maximum price achieved by the shares in free trading (including the block market) in the Continuous Market session on the date of acquisition. d. Duration of the authorisation: five (5) years from the date of this resolution. The conduct of these transactions also will be in compliance with the rules in this regard contained in the Bankia Internal Code of Conduct. To authorise the Board of Directors so that it may sell or redeem the shares acquired or use the treasury stock acquired, in whole or in part, for implementation of remuneration schemes that have delivery of shares or option rights on shares as their purpose or result therein, in accordance with the provisions of section 1 a) of article 146 of the Corporations Act. This delegation of authority to the Board of Directors replaces the delegation granted by the General Meeting of Shareholders of the Company held on 21 March 2014, which will therefore be rendered void. The Board of Directors is authorised, on the broadest terms, to use the authorisation covered by this resolution for full implementation and development thereof, being entitled to delegate this authority, without distinction, to the Executive Chairman, to any of the directors, to the General Secretary and to the Board or any other person the Board expressly authorises for this purpose, with such breadth as it deems to be appropriate. A.9 Bis Estimated free float % Estimated free float 35.43% A.10 Give details of any restriction on the transfer of securities or voting rights. Indicate, in particular, the existence of any restrictions on the takeover of the company by means of share purchases on the market. Yes X No Description of legal restrictions There are no restrictions on the transfer of securities of the entity except for legal restrictions. Pursuant to article 17 of Law 10/2014 of 26 June 2014, on Governance, Supervision and Solvency of Credit Institutions any natural person or body corporate which, acting alone or in collaboration with others, decides to directly or indirectly acquire a significant share in a Spanish credit institution or directly or indirectly increase its interest therein whereby the percentage of voting rights or capital held therein equals or exceeds 20%, 30% or 50%, or where control of the credit institution is gained through the acquisition, must first notify the Bank of Spain, indicating the amount of the expected investment and any other information required by regulations. This information must be relevant for the evaluation, and proportional and appropriate to the nature of the potential acquirer and the proposed acquisition. 6 There are no legal or bylaw restrictions on the exercise of voting rights. Article 32.2 of the Bylaws states that those attending the general meeting will be entitled to one vote for each share. A.11 Indicate whether the General Shareholders’ Meeting has agreed to take neutralisation measures to prevent public takeovers bid by virtue of the provisions of Act 6/2007. Yes No X If applicable, explain the measures adopted and the terms under which these restrictions may be lifted: A.12 Indicate whether the company has issued securities not traded in a regulated market of the European Union. Yes No X If applicable, indicate the different types of shares, and the rights and obligations they confer. B GENERAL SHAREHOLDERS’ MEETING B.1 Indicate and detail the differences, if any, between the required quorum and that set forth in the Corporations Act (LSC) for convening the General Shareholders’ Meeting. Yes No X B.2 Indicate and, as applicable, describe any differences between the company’s system of adopting corporate resolutions and the framework established in the LSC: Yes No X Detail differences with regards to the system contemplated in the LSC. B.3 Indicate the rules governing amendments to the company’s Bylaws. In particular, indicate the majorities required to amend the Bylaws and, if applicable, the rules for protecting shareholders’ rights when changing the Bylaws . The rules governing amendments to the Company's Bylaws are those set forth in the Corporations Act. Any amendment to the Bylaws is the responsibility of the General Meeting of Shareholders and will require, at first call, shareholders holding at least fifty percent of the share capital conferring voting rights to be present in person or by proxy. At second call, shareholders representing twenty-five percent of the share capital shall be sufficient. 7 B.4 Indicate the attendance figures for General Shareholders’ Meetings held during the current and previous year: Attendance data Date of General Shareholders’ % of absentee voting % in person % by proxy Electronic voting Other Total Meeting 03/21/2014 61.30% 8.29% 0.00% 0.16% 69.75% 04/22/2015 63.44% 12.42% 0.00% 0.80% 76.66% B.5 Indicate whether there are any restrictions in the Bylaws establishing a minimum number of shares needed to attend the General Shareholders’ Meetings: Yes X No Number of shares required to attend the General 500 Shareholders’ Meeting B.6 SECTION REMOVED B.7 Indicate the address of and how to access the company’s website to obtain corporate governance and General Shareholders’ Meeting information that should be made available to the shareholders through the Company’s website. In accordance with article 52 of the Bylaws of Bankia, S.A., the Company will have, for the purposes envisaged in the applicable, laws, a website (www.bankia.com) through which its shareholders, investors and the market will be generally advised of material or significant matters related to the Company, and the notices legally required to be published. On the web www.bankia.com website, upon call of general meetings, there must be an electronic shareholder forum, to which both individual shareholders and such voluntary associations as they may establish on the terms contemplated by law may have appropriately secure access, to facilitate their communication prior to the holding of general meetings. In this respect, the www.bankia.com home page includes a menu entitled “Shareholders and Investors” with a "Corporate governance" section containing information on the entity's corporate governance. This section contains a specific sub-section providing access to the entity’s annual corporate governance reports, and one providing access to documentation regarding the general meeting of shareholders. The Company’s website is available in Spanish and English. 8 C STRUCTURE OF COMPANY MANAGEMENT C.1 Board of Directors C.1.1 Indicate the maximum and minimum number of Board members stipulated in the company Bylaws: Maximum number of Board members 15 Minimum number of Board members 5 C.1.2 Complete the following table with Board members details: Personal or corporate name of director Representative Category of Board member Seat on the Board Date of first appointment Date of last appointment Election procedure MR. JOSÉ IGNACIO GOIRIGOLZARRI TELLAECHE - EXECUTIVE 05/09/2012 05/09/2012 CO-OPTION MR. JOSÉ SEVILLA ÁLVAREZ - MR. ANTONIO ORTEGA PARRA MR. JOAQUÍN AYUSO GARCÍA MR. FRANCISCO JAVIER CAMPO GARCÍA MRS. EVA CASTILLO SANZ MR. JORGE COSMEN MENÉNDEZ-CASTAÑEDO MR. JOSÉ LUIS FEITO HIGUERUELA MR. FERNANDO FERNÁNDEZ MÉNDEZ DE ANDÉS MR. ALFREDO LAFITA PARDO MR. ÁLVARO RENGIFO ABBAD - CHIEF EXECUTIVE OFFICER EXECUTIVE DIRECTOR INDEPENDENT DIRECTOR 05/25/2012 05/25/2012 CO-OPTION 06/25/2012 05/25/2012 06/25/2012 05/25/2012 CO-OPTION CO-OPTION - INDEPENDENT DIRECTOR 05/25/2012 05/25/2012 CO-OPTION - INDEPENDENT DIRECTOR 05/25/2012 05/25/2012 CO-OPTION - INDEPENDENT DIRECTOR 05/25/2012 05/25/2012 CO-OPTION - INDEPENDENT DIRECTOR 05/25/2012 05/25/2012 CO-OPTION - INDEPENDENT DIRECTOR 05/25/2012 05/25/2012 CO-OPTION - INDEPENDENT INDEPENDENT DIRECTOR DIRECTOR 06/08/2012 06/08/2012 06/08/2012 06/08/2012 CO-OPTION CO-OPTION CHAIRMAN EXECUTIVE Total number of Board Members 11 Indicate the removals/dismissals that occurred on the Board of directors during the period being reported: C.1.3 Complete the following tables on the Board members and their different conditions: EXECUTIVE BOARD MEMBERS Personal or corporate name of director MR. JOSÉ IGNACIO GOIRIGOLZARRI TELLAECHE MR. JOSÉ SEVILLA ÁLVAREZ 9 Position within the company structure EXECUTIVE CHAIRMAN CHIEF EXECUTIVE OFFICER EXECUTIVE DIRECTOR, GENERAL MR. ANTONIO ORTEGA PARRA MANAGER OF PERSONNEL, RESOURCES AND TECHNOLOGY Total number of executive Board 3 members Total % of Board 27.27% EXTERNAL PROPRIETARY DIRECTORS EXTERNAL INDEPENDENT DIRECTORS Name or corporate name of Profile director He holds a degree in Road, Canal and Port Engineering from the Universidad Politécnica de Madrid. He is member of Bankia's Board of Directors, Chairman of the Appointments Committee and member of Remuneration Committee and of the Audit and Compliance Committee. MR. JOAQUÍN AYUSO GARCÍA He is also the Deputy Chairman of Ferrovial, where he has built his professional career, and is a member of its executive committee. He is Chairman of Autopista del Sol, Concesionaria Española and he holds directorships at National Express Group PLC and Hispania Activos Inmobiliarios. He is a member of the Executive Board of Círculo de Empresarios and sits on the Advisory Board of the Benjamin Franklin Institute at the Universidad de Alcalá de Henares of Madrid. In addition, he is a member of the AT Kearney Advisory Council. He holds a degree in industrial engineering from the Universidad Politécnica de Madrid. He is a member of Bankia's Board of Directors, Chairman of the Risk Advisory Committee and member of the Appointments Committee and the Board Risk Committee. MR. FRANCISCO JAVIER CAMPO GARCÍA He is Chairman of Cortefiel, Chairman of Asociación Española del Gran Consumo (AECOC) and a Director of Meliá Hotels International. He is also a member of the AT Kearney Advisory Council. He began his professional career at Arthur Andersen, was worldwide chairman of the Día Group and a member of the Worldwide Executive Committee of the Carrefour Group. She holds a degree in Law and Business Studies from the Universidad Pontificia de Comillas (E-3) of Madrid. She has been a member of Bankia's Board of directors since May 2012 and the Chairman of the Remuneration Committee and member of the Board Risk Committee and of the Risk Advisory Committee. MRS. EVA CASTILLO SANZ She is a member of the Board of directors of Telefónica, S.A., the Chairman of the Supervisory Board of Telefónica Deutschland and counsellor of Visa Europe. She is a member of the Board of Trustees of the ComillasICAI Foundation, a member of Patronato de la Fundación Telefónica and the Patronato de Entreculturas. She previously worked at Merrill Lynch, where she chaired its Spanish subsidiary. 10 He holds a degree in Business Administration and an MBAI Master from the Instituto de Empresa. He is a member of Bankia's Board of Directors and he is also member of the Audit and Compliance Committee and Remuneration Committee. MR. JORGE COSMEN MENÉNDEZCASTAÑEDO He is the Chairman of ALSA, Co-chairman of National Express Group PLC, and is a member of the Spain China Council Foundation and of Fundación Integra. He has previously worked in companies in the tourism, banking and international trade sectors in Spain, Switzerland, Hong Kong and China. He holds a degree in Economics and Business Studies from the Complutense University of Madrid. He has been a member of Bankia's Board of Directors and the Audit and Compliance Committee since June 2012. MR. JOSÉ LUIS FEITO HIGUERUELA Qualified as a State Trade Expert and Economist and former ambassador of the Kingdom of Spain, at present he is chairman of the economic and financial policy committee of the CEOE and is Chairman of the Instituto de Estudios Económicos (IEE). He is also an independent director of Red Eléctrica Corporación. He previously worked at the Ministry of Economy, the International Monetary Fund, OCDE, the Bank of Spain and AB Asesores Bursátiles. He holds a Doctorate in Economics. He is a member of Bankia's Board of Directors and of the Board Risk Committee and the Risk Advisory Committee. He has been member of BFA, Tenedora de Acciones, S.A.U.’s Board of Directors and member of its Audit and Compliance Committee and Appointments Committee. MR. FERNANDO FERNÁNDEZ MÉNDEZ DE ANDÉS Professor of Economy at IE Business School specialised/skilled in Macroeconomics, International Economy and Financial Stability and a director of Red Eléctrica. He has been the IMF's main economist and the chief economist and head of economic research at Banco Central Hispano and Banco Santander. A state attorney, he is a member of Bankia's Board of directors was recently appointed as Lead Independent Director on October 2013. Chairman of the Audit and Compliance Committee since June 2012, appointed financial expert for this committee, and is a member of the Appointments Committee and the Remuneration Committee of the company. He has been a director at BFA, Tenedora de Acciones, S.A.U. and a member of its Audit and Compliance Committee. MR. ALFREDO LAFITA PARDO He is also a Director-secretary of the Juan March Foundation and sits on the Board of Trustees of the Foundation for Aid against Drug Addition. He was formerly the Executive Vice Chairman of Banca March, chairman of Banco de Asturias and Banco NatWest España, vice chairman of Banco Guipuzcoano, and held directorships at Signet Bank of Virginia, Corporación Financiera Alba, Philip Morris España, FG de Inversiones Bursátiles, Larios and the Zeltia Group, as well as director and founder of the Cambio 16 Group. MR. ALVARO RENGIFO ABBAD He holds a degree in Economics and Business Studies from CUNEF. He is a member of Bankia's Board of Directors and the Appointments Committee. He is a member of the State Corps of Trade Experts and 11 Economists and is the Chairman of the Bombardier Group in Spain. He is also a trustee of the AMREF Foundation – Flying Doctors of Africa and a member of the Advisory Board of the Instituto Superior de Negociación at the Universidad Francisco de Vitoria. He was formerly the general manager of international trade at the Isolux Corsán Group, general manager for international operations at the Leche Pascual Group and executive director and director of the Inter-American Development Bank. Total number of independent 8 directors % of the Board 72.73% Indicate whether any director classified as independent receives any amount or benefit from the company or from his/her own group, in any concept other than the remuneration as a Board member, or whether he/she maintains or has maintained a business relation with the company or with any company within its group during the last financial year, in his/her own name or as significant shareholder, Board member or top executive of a company that maintains or has maintained such relationship. Yes As the case may be, the Board shall include a statement outlining the reasons why it deems that said Board member can perform his/her duties in the capacity as independent Board member. Personal or corporate name of Description of the relationship director MR. JOAQUÍN AYUSO GARCÍA Financing agreements between Bankia and the Ferrovial Group and Service agreements between Bankia and the Group Alsa (Group National Express). 12 Reasons The Board of Directors of Bankia, S.A., based on a report by the Appointments Committee considers that Joaquín Ayuso García, member of the Board of Directors of Ferrovial, S.A, Autopista del Sol Concesionaria Española S.A. -AUSOL- (Ferrovial Group) and National Express Group PLC, can continue to be classified as an independent director of Bankia S.A. despite the commercial relations between Bankia, S.A. and the Ferrovial Group and Alsa (National Express Group), given (i) the ordinary nature of the relations, with business conducted under general market terms; (ii) Bankia, S.A.’s generally rigorous procedures MR. FRANCISCO JAVIER CAMPO GARCÍA MR. EVA CASTILLO SANZ Financing agreements between Bankia and the Groups Cortefiel, Meliá Hotels International, Food Service Projects and Group Empresarial Palacios Alimentación. Financing and service agreements between Bankia and Telefonica Group. 13 for engaging construction and services, which were applied in this case; (iii) the nonintervention by this director in the negotiations and decisionmaking processes of either party; and (iv) the express intervention of the Board of directors and the Audit and Compliance Committee given the related-party nature of the relationship. The Board of Directors of Bankia, S.A., based on report by the Appointments Committee considers that Mr. Francisco Javier Campo García, member of the Board of Directors of Cortefiel, Meliá Hotels International, Food and Group Empresarial Palacios Alimentación (until 27.06.2014), can continue to be classified as an independent director of Bankia, S.A. and Cortefiel, Meliá Hotels International, Food Services Projects and Group Empresarial Palacios Alimentación, and the companies of the Group, given (i) the ordinary nature of the relations, with business conducted under general market terms;(ii) Bankia, S.A.’s generally rigorous procedures for engaging construction and services, which were applied in this case; (iii) the nonintervention by this director in the negotiations and decisionmaking processes of either party. The Board of Directors of Bankia, S.A., based on report by the Appointments Committee considers that Mrs. Eva Castillo Sanz, member of the Board of Directors of Telefónica, S.A., can continue to be classified as an independent director of Bankia, S.A. despite the commercial relations between Bankia. and Telefónica S.A or group companies, given (i) the ordinary nature of the relations, with business conducted under general market terms; (ii) Bankia, S.A.’s generally rigorous procedures for engaging construction and services, which were applied in this case; (iii) the nonintervention by this director in the negotiations and decisionmaking processes of either party; and (iv) the express MR. JORGE COSMEN MENÉNDEZCASTAÑEDO Financing agreements between Bankia and the ALSA Group. (Group National Express). MR. JOSÉ LUIS FEITO HIGUERUELA Financing and service agreements between Bankia and Mundigestión. MR. ALVARO RENGIFO ABBAD Financing and service agreements between Bankia and Bombardier European Holdings S.L.U. and the ownership asset operation (mortgage loan). 14 intervention of the Board of Directors and the Audit and Compliance Committee given the related-party nature of the relationship. The Board of Directors of Bankia, S.A., based on report by the Appointments Committee, considers that Mr. Jorge Cosmen MenéndezCastañedo, a member of the Board of Directors of the National Express Group PLC, , can continue to be classified as an independent director of Bankia, S.A. despite the commercial relations between Bankia, S.A. and the ALSA Group (group National Express), given (i) the ordinary nature of the relations, with business conducted under general market terms; (ii) Bankia, S.A.’s generally rigorous procedures for engaging construction and services, which were applied in this case; (iii) the nonintervention by this director in the negotiations and decisionmaking processes of either party; and (iv) the express intervention of the Board of Directors and the Audit and Compliance Committee given the related-party nature of the relationship. The Board of Directors of Bankia, S.A., based on report by the Appointment Committee considers that Mr. José Luis Feito Higueruela, significant shareholder of Mundigestión, can continue to be classified as an independent director of Bankia, S.A. despite the commercial relations between Bankia, S.A. and Mundigestión, given (i) the ordinary nature of the relations, with business conducted under general market terms; (ii) Bankia, S.A.’s generally rigorous procedures for engaging construction and services, which were applied in this case; (iii) the nonintervention by this director in the negotiations and decisionmaking processes of either party. The Board of Directors of Bankia, S.A., based on report by the Appointment Committee considers that Mr. Alvaro Rengifo Abbad, executive chairman of Bombardier European Holdings S.L.U., can continue to be classified as an independent director of Bankia, S.A. despite the commercial relations between Bankia, S.A. and Bombardier European Holdings S.L.U., and between Bankia, S.A. and the director, given (i) the ordinary nature of the relations, with business conducted under general market terms; (ii) Bankia, S.A.’s generally rigorous procedures for engaging construction and services, which were applied in this case; (iii) the nonintervention by this director in the negotiations and decisionmaking processes of either party. OTHER EXTERNAL BOARD MEMBERS Indicate the variations, if applicable, that occurred during the period in the typology of each Board member: C.1.4 Complete the following table with the information on the number of female Board members for the last four financial years and their category: Number of female Board members % of total of Board members in each typology Year Year Year Year Year Year Year Year 2015 0 2014 0 2013 0 2012 0 2015 0.00% 2014 0.00% 2013 0.00% 2012 0.00% Proprietary 0 0 0 0 0.00% 0.00% 0.00% 0.00% Independent 1 1 1 1 12.50% 12.50% 12.50% 12.50% 0 0 0 0 0.00% 0.00% 0.00% 0.00% 1 1 1 1 9.09% 9.09% 10.00% 10.00% Executive Other external Total: C.1.5 Explain the measures, if applicable, taken by the company to ensure the inclusion of females onto the Board of Directors in an amount that may ensure the male/female equilibrium. Explanation of the measures To ensure a sufficient number of female directors on the Board of Directors to guarantee an even balance between men and women, the Board of Directors, at the proposal of the Appointments and Remunerations Committee, approved at its meeting of 29 August 2012, and its meeting of 22 October 2014 an amendment to article 15 of the Board of Directors Regulations, as explained in the following section (C.1.6.). In addition, during 2015 article 8 of the Board of Directors Regulations was amended to ensure that the selection procedures for directors encourage diversity of experience and knowledge, facilitate the selection of female directors and, in general, are not subject to 15 implicit biases that may lead to discrimination. Moreover, the director selection policy approved in 2015, which forms part of Bankia's corporate governance system, stipulates that selection procedures shall avoid any implicit bias that could imply discrimination and, in this respect, it shall not establish any requirements and/or apply any criteria that in any way could result in any type of discrimination. C.1.6 Explain the measures taken, if applicable, by the Appointments Committee to ensure that the selection processes are not subject to implicit bias that would make it difficult to select female directors, and whether the company makes a conscious effort to search for female candidates who have the required profile: Explanation of the measures Article 15 of the Board of Directors Regulations stipulates that the Appointments Committee shall identify candidates and make recommendations and proposals to the Board of directors for the appointment of independent directors by co-option or, if applicable, by vote of the shareholders in general meeting, and make proposals for the reelection or removal of such directors by the General Meeting. The Appointments Committee's tasks include setting a target for the level of representation of the less well represented gender on the Board of directors and draw up guidelines on how to increase the number of people of the less well represented gender so as to meet that target. The committee will also take steps to ensure that the selection procedures used to fill vacancies do not have implicit biases that prevent the selection of people of the less well represented gender. In addition, article 8 of the Board of Directors Regulations was amended to ensure that the selection procedures for directors encourage diversity of experience and knowledge, facilitate the selection of female directors and, in general, are not subject to implicit biases that may lead to discrimination. Moreover, the director selection policy approved in 2015, which forms part of Bankia's corporate governance system, stipulates the selection procedures shall avoid any implicit bias that could imply discrimination and, in this respect, it shall not establish any requirements and/or apply any criteria that in any way could result in any type of discrimination. If albeit the measures implemented, as the case may be, the number of female Board members is still scarce or non-existent, explain the reasons to justify such scarcity: Explanation of reasons Article 15 of the Board of Directors Regulations stipulates that the Appointment Committee is responsible for setting a target for the level of representation of the less well represented gender on the Board of directors and draw up guidelines on how to increase the number of people of the less well represented gender so as to meet that target. The committee will also take steps to ensure that the selection procedures used to fill vacancies do not have implicit biases that prevent the selection of people of the less well represented gender. 16 C.1.6.bis Explain the conclusions of the Appointments Committee on the verifiability of the director selection policy. In particular, explain how this policy pursues the goal of having at least 30% of total Board places occupied by women directors before the year 2020. On 26 November 2015, the Board of Directors approved the Director Selection Policy. As set forth in the Director Selection Policy and pursuant to the Board of Directors Regulations, the Appointments Committee is the body responsible for periodically reviewing the policy, submitting to the Board of Directors its findings or making the proposals for amendments or improvements it deems appropriate. The Appointments Committee is also responsible for running an annual check, based on the report submitted to the Personnel, Resources and Technology Department, on compliance with the policy. A review of compliance will be conducted one year following approval of the Policy. The Company shall report on compliance with the Director Selection Policy in the Company's Annual Corporate Governance Report. C.1.7 Explain how shareholders with significant shares are represented on the Board. There are no proprietary directors on Bankia, S.A.’s Board of Directors. Of the 11 directors making up the Board, three are executive and eight are independent. At 31 December 2015, BFA, Tenedora de Acciones S.A.U (BFA) held 7,398,001,729 shares of Bankia, representing 64.23% of its share capital. Since 27 June 2012, BFA is wholly owned by Fondo de Reestructuración Ordenada Bancaria (FROB), an institution under public law with its own legal personality and full public and private capacity to pursue its objectives, which is to manage credit institution restructuring and resolution processes. At any rate, at the General Meeting of Shareholders of Bankia, S.A. held on 29 June 2012, on item 3 of the Agenda, the proposed appointments and ratification of directors were approved with 95% votes in favour of all valid votes and abstentions, equivalent to 57% of Bankia, S.A.’s share capital at the date of the meeting. C.1.8 Explain, if applicable, the reasons why proprietary members were appointed upon the request of shareholders with stakes amounting to less than 3 % of the share capital: Detail any failure to address formal requests for Board representation from shareholders with stakes equal to or exceeding that of others at whose request proprietary members were appointed. If so, explain the reasons why the request was not entertained: Yes No X C.1.9 Indicate whether any Board member has resigned from his/her post before the end of his/her term of office, whether reasons were given to the Board and how, and, if in writing to the entire Board, at least explain the reasons given by the Board member: 17 C.1.10 Indicate, if any, the powers delegated by any Chief Executive Officers: Personal or corporate name of director MR. JOSÉ IGNACIO GOIRIGOLZARRI TELLAECHE MR. JOSÉ SEVILLA ÁLVAREZ Brief description The Chairman of the Board of Directors has broad powers of representation and administration in accordance with the characteristics and requirements of the position of executive chairman of the entity, with all authority vested in him except for those that cannot be delegated by law or the Bylaws. Mr. Sevilla has been delegated jointly and severally all authorities than can be delegated to him by law or the Bylaws in the areas of financial and risk management, financial control and internal audit, as well as real estate and investees. C.1.11 Identify, if any, the Board members that hold administrator or directive positions in other companies making up the group of companies listed on the stock market: C.1.12 List if any company Board members who likewise sit on the Boards of other non-group entities that are listed on the Spanish Stock Exchange, of which the company is aware: Personal or corporate name Corporate name of the of the Board member listed company FERROVIAL, S.A. NATIONAL EXPRESS GROUP, PLC. HISPANIA ACTIVOS INMOBILIARIOS, S.A. MELIÁ HOTELS INTERNATIONAL, S.A. TELEFÓNICA, S.A. TELEFONICA DEUTSCHLAND GMBH MR. JOAQUÍN AYUSO GARCÍA MR. JAVIER GARCÍA FRANCISCO CAMPO MRS. EVA CASTILLO SANZ MR. JORGE COSMEN MENÉNDEZCASTAÑEDO MR. JOSÉ LUIS FEITO HIGUERUELA MR. FERNANDO FERNÁNDEZ MÉNDEZ DE ANDÉS 18 Post or duties DEPUTY CHAIRMAN DIRECTOR DIRECTOR DIRECTOR DIRECTOR CHAIRMAN NATIONAL EXPRESS GROUP, PLC. CO-CHAIRMAN RED ELÉCTRICA CORPORACIÓN, S.A. DIRECTOR RED ELÉCTRICA CORPORACIÓN, S.A. DIRECTOR C.1.13 Indicate and, where appropriate, explain whether the Board regulations establishes rules about the number of Boards on which its Directors may sit: Yes X No Explanation of rules Bankia, S.A., as a credit institution, is subject to the restrictions contained in Law 10/2014, of 26 June, on the regulation, supervision and solvency of credit institutions, which sets out the rules for incompatibilities and restrictions to which members of the Board of directors and general managers or similar of a credit institution are subject, and which regulates the number of Boards on which the directors of credit institutions may sit at the same time. In this respect, article 8 of the Board of Directors Regulations states that the number of Boards on which directors may sit at the same time shall not exceed that set out in banking and company laws applicable at any given time. C.1.14 SECTION REMOVED C.1.15 Indicate the total remuneration of the Board of Directors in the year: Comprehensive remuneration of the Board of Directors (in thousands of Euros) Amount of the comprehensive remuneration for the concept of accumulated pension entitlements (in thousands of Euros) Total remuneration of the Board of Directors (in thousands of 2,300 0 1,390 Euros) C.1.16 Identify any senior management staff that is not also an executive Board member, and indicate the total remunerations paid to them staff during the financial year: Personal or corporate name MRS. AMALIA BLANCO LUCAS MR. GONZALO ALCUBILLA POVEDANO MR. FERNANDO SOBRINI ABURTO MR. MIGUEL CRESPO RODRÍGUEZ MR. IÑAKI AZAOLA ONAINDIA Post DEPUTY GENERAL DIRECTOR OF COMMUNICATION AND EXTERNAL RELATIONS DEPUTY GENERAL MANAGER OF BUSINESS BANKING DEPUTY GENERAL MANAGER ATTACHED TO RETAIL BANKING GENERAL SECRETARY INTERNAL AUDIT CORPORATE DIRECTOR Total remuneration for senior executives (in thousands of Euros) 19 2,768 C.1.17 Identify, if any, the members of the Board of Directors who are likewise members of the Board of Directors of companies that hold significant shares and/or group entities: Personal or corporate Corporate name of name of Board member MR. JOSÉ IGNACIO GOIRIGOLZARRI TELLAECHE MR. JOSÉ SEVILLA ÁLVAREZ MR. ANTONIO ORTEGA PARRA significant shareholder Post BFA, TENEDORA ACCIONES, S.A.U. DE BFA, TENEDORA ACCIONES, S.A.U. BFA, TENEDORA ACCIONES, S.A.U. DE DE CHAIRMAN DIRECTOR DIRECTOR Provide details of any relevant relations, as the case may be, other than those contemplated in the previous section, between members of the Board of Directors and significant shareholders and/or group entities: C.1.18 Indicate whether any of the rules and regulations of the Board were amended during the financial year: Yes X No Description of amendments The Board of Directors, based on favourable report of the Audit and Compliance Committee, agreed on 23 February 2015 to amend the following articles of the Board of Directors Regulations: article 4 (General supervisory function and other authority); article 8 (Kinds of directors); article 9 (The chairman of the Board); article 11 (The secretary of the Board); article 13 (The executive committee); article 14 (The Audit and Compliance Committee); article 15 (The appointments committee); article 15 bis (The Remuneration Committee); article 16 (The risk advisory committee); article 16 bis (The Board risk committee); article 17 (Meetings of the Board of directors); article 18 (Board meetings); article 21 (Appointment, re-election and ratification of directors. Appointment of members of Board committees. Appointment to positions on the Board and its committees); article 23 (Removal of directors); article 24 (Procedure for removal or replacement of members of the Board or its committees and from positions on those Bodies); article 26 (Rights of information and examination); article 27 (Remuneration of the directors); article 28 (Information on remuneration); article 29 (General obligations of a director); article 30 (General duty of diligence); article 31 (Duty of loyalty); article 32 (Duty to avoid situations of conflict of interest); article 33 (Waiver scheme); article 34, (Director's duty of disclosure) 35 (Related-party transactions); article 36 (Relations with the markets); and renumbering of article 38 to article 37 (Relations with shareholders); article 39 to article 38 (Relations with institutional shareholders) and article 40 to article 39 (Relations with the statutory auditor), all to adapt the Board of Directors Regulations to Act 10/2014 of 26 June 2014 on governance, supervision and solvency of credit institutions and the amendments of the Corporations Act introduced by Act 31/2014 of 3 December 2014 amending the Corporations Act to improve corporate governance, and to introduce certain improvements of a technical nature deriving from the aforesaid rules. In addition, the Board of Directors, based on favourable report of the Audit and Compliance Committee, agreed on 26 November 2015 to amend the following articles of the Board of Directors Regulations: article 4 (General supervisory function and other authority), article 8 (Kinds of directors), the inclusion of article 8 bis (Director selection policy), article 9 (The chairman of the Board), article 11 (The secretary of the Board), article 14 (The Audit and 20 Compliance Committee), article 15 (The appointments committee), article 15 bis (The Remuneration Committee), the removal of article 15 ter (The appointments and Remuneration Committee), article 16 (The risk advisory committee), article 17 (Meetings of the Board of directors), the introduction of article 18 bis (Evaluation of the Board and Board committees and evaluation of the performance of the chairman), article 21 (Appointment, re-election and ratification of directors. Appointment of members of Board committees. Appointment to positions on the Board and its committees), article 23 (Removal of directors); article 24 (Procedure for removal or replacement of members of the Board or its committees and from positions on those Bodies), article 27 (Remuneration of the directors); article 28 (Information on remuneration), article 36 (Relations with the markets), article 37 (Relations with shareholders), and the transitional provision. The purpose of these amendments is to adapt the Board of Directors Regulations to the new Good Governance Code of Listed Companies issued by the Spanish National Securities Market Commission, Comisión Nacional de Mercado de Valores (CNMV), in February 2015, and amendments introduced by Act 22/2015 of 20 July 2015 of accounts auditing amending the Corporations Act to introduce certain improvements of a technical nature deriving from the aforesaid rules. Similarly, at its meeting of 26 November 2015, the Board of Directors agreed to amend the Board of Directors Regulations in order to adapt to the amendments to the Bylaws it intends to submit for approval at the 2016 ordinary General Meeting of Shareholders. Accordingly, the effectiveness of the resolution is contingent on the prior registration of the Bylaw amendments. Amendments were made to: article 2 (Amendment), article 4 (General supervisory function and other authority), article 9 (The chairman of the Board), article 12 (Committees of the Board of Directors), article 14 (Audit, compliance and responsible management committee), article15 (The appointments committee), article 16 bis (Board risk committee), article 23 (Removal of directors), article 33 (Waivers scheme), article 35 (Related party transactions), article 36 (Relations with the markets), article 37 (Relations with shareholders), and article 39 (Relations with the statutory auditor). The text of the Board of Directors Regulations is available for consultation on the entity's website (www.bankia.com). C.1.19 Indicate the procedures for, appointing, re-electing, evaluating and removing Board members. Provide details of the competent bodies, the processes and criteria used for each procedure. Directors shall be appointed, re-elected and ratified by the General Meeting of Shareholders or by the Board of Directors in conformity with the provisions set forth in prevailing legislation and in article 40 of the Company's Bylaws and article 21 of the Board of Directors Regulations. In particular, the Board of Directors may appoint among the shareholders as directors by cooption to cover vacancies arising during the term of office of the directors. Directors appointed by co-option shall provisionally hold the post until the date of the first General Meeting of Shareholders after being appointed by co-option, inclusive, which may resolve to ratify their appointment, whereby the appointment as director shall become permanent. In any event, from the date of appointment, directors appointed by co-option shall have the same rights and obligations as directors appointed directly by the General Meeting of Shareholders. Directors appointed by co-option shall immediately stand down if their appointment is not ratified in the first General Meeting of Shareholders after they are appointed. Moreover, should any vacancies arise once a general meeting is called but before it is held, the Board of Directors may appoint a director to fill the vacancy until the new General Meeting of Shareholders is held. Any proposals for the appointment, re-election and ratification of directors which the Board of Directors lays before the General Meeting of Shareholders and any appointment decisions made by the Board itself under its powers of co-option are the responsibility of the Appointments Committee, in the case of independent directors, or the Board itself, in the case of all other directors, and must be preceded by a Board report assessing the competence, experience and merits of the proposed candidate, which will be attached to the general meeting or Board meeting minutes. 21 In selecting directors, care will be taken to select persons of recognised business and professional good standing, competence, reputation and experience in the financial sector who are equipped to exercise good governance of the Company, in accordance with applicable laws and regulations in the matter. The persons appointed as directors must satisfy the conditions imposed by law or the Bylaws, at the time of taking office formally covenanting to fulfil the obligations and duties contemplated therein and in the Board of Directors Regulations. Any legal person who is appointed a director must appoint a single natural person perform the director’s functions on a permanent basis. Any revocation of such appointment by the legal person director will have no effect until a replacement appointed. In addition, the appointment of a natural person to act as representative will subject to a report by the Appointments Committee. to an is be A natural person who is permanently appointed to perform the functions of a legal person director must meet the same suitability requirements, is subject to the same rules of incompatibility, has the same duties and is jointly and severally liable with the legal person director. There is no age limit for appointment to or serving in this position. Regarding the evaluation of directors, article 18 bis was added to the Board of Directors Regulations to expressly govern the evaluation of the performance of the Board and that of its committees, as well as the performance of the Chairman. The performance of Board members and their individual contribution are evaluated annually, with special attention paid to the chairmen of the various committees. The Chairman will organise and coordinate the periodic evaluation of the Board with the chairmen of the Audit and Compliance Committee and the Appointments Committee. Evaluations of Board committees shall be based on the reports presented by them to the Board of Directors. In addition, based on the report prepared by the Appointments Committee, the Board will evaluate the chairman’s performance on a yearly basis. Evaluation of the chairman is overseen by the Lead Independent Director. At least every three years, to aid in the evaluation process the Board of Directors should engage an external facilitator, whose independence should be verified by the Appointments Committee. (Keep on section H) C.1.20 Explain to what extent the annual evaluation of the Board has prompted significant changes in its internal organisation and the procedures applicable to its activities: Description of amendments Since the latest self-evaluation, a number of improvement initiatives have been undertaken, such as: - Treatment of strategic issues. - Development and execution of a Director training plan. - Expansion of the role of the Lead Independent Director, which has become a core element of the Board's operation. - Maintenance of an appropriate percentage of total time dedicated to addressing business issues, with a good level of rotation and exposure of the bank's top level executives to the Board. - Treatment of talent management and improvement of top-tier and second-tier executives' knowledge through regular presentations to the Board and training. In 2015, the Appointments Committee began planning and debating issues regarding the succession of the Bank's Board and top-tier executives. 22 C.1.20. bis Describe the evaluation process and the areas of the Board evaluated by an external facilitator with respect to the diversity of Board membership and competences, the performance and membership of its committees, the performance of the chairman of the Board of directors and the company's chief executive, and the performance and contribution of individual directors. The Board of Directors engaged an external advisor as facilitator and promoter in the self evaluation of the overall performance of the Board of Directors in 2015. An interview script was prepared for the Board's self-evaluation taking into account the situation of the Board and international best corporate governance practices. The external facilitator conducted individual interviews with each and every member of the Board of Directors at which they analysed the structure, composition and performance of the Board and its committees in 2015, including the evaluation of the Chairman, the Chief Executive Officer, the Lead Independent Director and the Secretary of the Board of Directors. An individual evaluation of directors was included for the first time. The self-evaluation report contains the findings and was presented to the Appointments Committee and the Board of Directors. In particular, detailed analyses were carried out during the evaluation process on the following areas: - - - Strengths of Bankia's corporate governance. Improvement measures implemented since the previous self-evaluation. Board composition. Organisation and functioning. Internal regime and culture. Identification of content on which the Board should focus most. General remarks on Board committees. Detailed analysis of the evaluation of Bankia's various Board committees, which in 2015 were: the Audit and Compliance Committee, the Appointments Committee, the Remuneration Committee, the Risk Advisory Committee and the Board Risk Committee. Comparison with other Spanish banks. Future issues and suggestions for 2016. Also evaluated were: - Chairman. Chief executive officer. Lead Independent Director. Directors: Individual evaluations of members of the Board of Directors were carried out for the first time, analysing the following: attendance to Board meetings, the degree of preparation of the documentation received before meetings, participation in debates, ability to work together with other Directors and their commitment to Bankia. C.1.20.ter Detail any business dealings that the facilitator or members of its corporate group maintain with the company or members of its corporate group. At present, the external expert has only been engaged to evaluate the overall performance of the Board of Directors. C.1.21 Indicate the cases in which Board members must resign. According to article 23 of the Board of Directors Regulations, directors will cease to serve as such when the term for which they were appointed elapses, when so decided by the general meeting or when they are to resign. Directors who give up their place before their tenure expires, through resignation or otherwise, shall state their reasons in a letter to be sent to all members of the Board of directors. The motivating factors shall be explained in the annual corporate governance report. 23 Any proposal by the Board of Directors to dismiss an external director before the period of appointment stipulated in the Bylaws has elapsed should be based on and supported by a corresponding report from the appointments committee. The Board of directors should not propose the removal of independent directors before the expiry of their tenure as mandated by the Bylaws, except where they find just cause, based on a proposal from the appointments committee. The removal of independent directors may also be proposed when a takeover bid, merger or similar corporate transaction alters the company’s capital structure, provided the changes in Board membership ensue from the proportionality criterion set out in good corporate governance recommendations. Without prejudice to the above, directors must place their offices at the Board of Directors’ disposal and, if the Board deems it appropriate, tender their resignation in the following cases: a) When they are affected by any of the rules on incompatibility or prohibition or unsuitability prescribed by law. b) When they are tried for alleged criminal offenses or subject to disciplinary proceedings for serious or very serious infractions brought by the supervisory authorities. For these purposes, any director of the Company must advise the Board of Directors of the existence of circumstances that could be detrimental to the credit and reputation of the Company, in particular of criminal actions in which the director is an accused, as well as subsequent procedural developments. If a director is indicted or tried for any of the crimes specified in article 213 of the Corporations Act, the Board will examine the matter as soon as possible and, in view of the particular circumstances, decide whether or not it is appropriate for the director to remain in the position. c) When they are seriously admonished by the Audit and Compliance Committee for violating their duties as directors. d) When their remaining as directors could present a reputation risk to the interests of the Company. e) When they cease to hold the positions, offices or functions with which their appointment as executive directors was associated. f) In the case of proprietary directors, when the shareholder at whose initiative they were appointed disposes of its interest in the Company or reduces its interest to a level that requires a reduction in the number of proprietary directors. g) In the case of independent directors, when they no longer satisfy the conditions for being considered independent directors. If a natural person representing a legal person director is in any of the situations described in the previous section, that person will be disqualified from acting as representative. C.1.22 SECTION REMOVED C.1.23 Are qualified majorities other than those prescribed by law required for any type of decision?: Yes No X If applicable, describe the differences. C.1.24 Explain whether there are specific requirements other than those relating to Board members to be appointed Chairman. Yes 24 No X C.1.25 Indicate whether the Chairman has the casting vote: Yes X No Matters in which there is a deciding vote The final point of article 42.1 of the Bylaws states that in the event of a tie, the chairman will have the casting vote. C.1.26 Indicate whether the Bylaws or Board regulations set any age limit on Board members: Yes No X C.1.27 Indicate whether the Bylaws or Board regulations set a limited term of office for independent Board members, other than set in the law: Yes No X C.1.28 Indicate whether the Bylaws or the Board of Directors regulations stipulate specific regulations for delegating voting rights on the Board of Directors, how it is done and, in particular, the maximum number of delegations that may be conferred on a Board member, as well as whether there is any limitation on the classes to which proxies can be delegated in addition to any legal limitations. If so, provide brief details of said regulations. According to article 18.1 of the Board of Directors Regulations, the directors will do everything possible to attend meetings of the Board. When they cannot do so in person, they will arrange to grant voting proxies to another member of the Board. Proxies will be granted on a special basis for the meeting of the Board of Directors in question, when possible with instructions. Notice thereof may be given in any of the ways contemplated in the section 2 of article 17 of the Board of Directors Regulations, although non-executive directors may only grant proxies to another director in accordance with applicable legislation. Similarly, article 30.4.b of the Board of Directors Regulations states that a director is required to attend the meetings of the bodies of which he is a member and actively participate in the deliberations so that his judgment effectively contributes to decision-making. If, for a justified reason, a director is unable to attend meetings to which he has been called, he to the extent possible must instruct the director who will represent him. According to article 17.6 of the Board of Directors Regulations, the agendas of Board meetings shall clearly indicate on which points directors must arrive at a decision, so they can study the matter beforehand or gather together the material they need. C.1.29 Indicate the number of Board meetings held during the financial year. Likewise indicate, if any, the number of times the Board met without the chairman in attendance. Proxies granted with specific instructions for the meeting shall be counted as attendances. Number of Board meetings Number of Board meetings without the attendance of the Chairman 25 18 0 If the chairman is also the company's chief executive, indicate the number of meetings held without the attendance, in person or by proxy, of any executive Board member chaired by the lead independent director. Number of meetings 0 Indicate the number of meetings held by the different Board Committees during the financial year: Number of Audit Committee meetings 16 Number of Appointments Committee meetings 10 Number of Remunerations Committee meetings 10 Number of Risk Advisory Committee meetings 36 Number of Board Risk Committee meetings 35 C.1.30 Indicate the number of Board meetings held during the year with the attendance of all its members. Proxies granted with specific instructions for the meeting shall be counted as attendances. Number of Board meetings attended by all members % of attendances of the total votes cast during the year 15 98.48% C.1.31 Indicate whether the individual and consolidated financial statements submitted for authorisation to the Board of Directors are certified previously: Yes X No Identify, where applicable, the person or persons who certified the company’s individual and consolidated financial statements, for their authorisation by the Board: Name Post CORPORATE FINANCIAL CONTROLLER DIRECTOR MR. SERGIO DURÁ MAÑAS C.1.32 Explain the mechanisms, if any, put in place by the Board of Directors to ensure that Board-prepared individual and consolidated financial statements are not presented at shareholders’ general meetings with qualified audit report. Article 53.3 of the Bylaws of Bankia, S.A. states that the Board of directors will arrange for definitive preparation of the accounts in a manner that will not result in qualifications by the 26 statutory auditor. Nevertheless, when the Board believes it must maintain its position, it will, through the chairman of the Audit and Compliance Committee, publicly explain the substance and scope of the difference and, also, will arrange for the statutory auditor also to state its comments in this regard. Through the Audit and Compliance Committee, the Board of Directors oversees the entire process of preparing and issuing the financial statements of the Bank and its Group, and any quarterly and half-yearly financial reports that are prepared. One of the aims of this control and on-going contact with the auditor is to avoid qualifications in the Audit Report. Bankia's Audit and Compliance Committee, all of whom will be non-executive directors and a majority, independent, shall perform all the duties set forth in applicable legislation. In particular but not exclusively, its basic responsibilities include the following: - Report to the General Meeting of Shareholders on questions that are posed regarding matters within the competence of the committee and, in particular, on the audit findings, explaining how the audit has contributed to the integrity of the financial information and the Committee's role in this process. - Supervise the effectiveness of the internal control of the Company, the internal audit, regulatory compliance, and risk management systems, and discuss with the statutory auditor any material weaknesses of the internal control system that may have been detected in the audit, without comprising its independence. To this end, where appropriate the Committee may make recommendations or submit proposals to the Board of Directors, along with the related follow-up period. - Supervise the preparation and filing of regulatory financial information and submit to the Board of Directors recommendations or proposals designed to safeguard the integrity of the financial information and, in particular: report to the Board of directors, in advance, on the financial information that the Company must publish periodically; review the Company's accounts, to ensure compliance with legal requirements and proper application of generally accepted accounting principles, and report on changes to accounting principles and criteria proposed by management; and review issue prospectuses and any periodic financial information the Board is required to provide to the markets and market supervisory bodies. - Make recommendations to the Board of directors for the selection, appointment, reelection and removal of the statutory auditor, and oversee the selection process in accordance with EU legislation and the terms and conditions of engagement. - Establish appropriate relations with the external auditors so as to receive information on matters that could jeopardise the external auditor's independence, so that they may be examined by the committee, and on any other matters arising from the auditing of the Company's accounts and, as appropriate, authorise the services permitted under the terms of EU legislation and regulations regarding independence, and make any other disclosures required under applicable legislation and auditing standards. In particular: act as a communications channel between the Board of directors and the auditors, evaluating the results of each audit and the responses of the management team to its recommendations and mediating in the event of disputes between the former and the latter regarding the principles and criteria applicable to the preparation of the financial statements; receive regular information from the external auditor on the audit plan and the results of the audit and ensure that senior management acts on the external auditor’s recommendations; ensure that the external auditor meets, at least once a year, with the Board in full to inform it of the work undertaken and developments in the Company's risk and accounting positions; supervise compliance with the audit contract, seeking to ensure that the opinion on the annual accounts and the principal content of the auditor’s report are drafted clearly and accurately; ensure the independence of the external auditor in the exercise of its functions, as set out in section C.1.35 of this Report. 27 - Issue a report each year, prior to the release of the auditors’ report, expressing an opinion on whether the independence of the external auditor or audit firms has been compromised. This report will contain a reasoned assessment of any additional non-audit services provided considered individually and in the aggregate, other than that of the legal audit and in relation to the auditors’ independence and compliance with auditing standards. C.1.33 Is the Board Secretary also a Board member? Yes No X Fill out the following table if the Board Secretary is not a Board member. Personal or corporate name of the Board secretary MR. MIGUEL CRESPO RODRÍGUEZ Representative - C.1.34 SECTION REMOVED C.1.35 Indicate, as the case may be, the mechanisms implemented by the company to preserve the independence of the external auditors, financial analysts, investment banks and rating agencies. As stipulated in article 14 of the Board of Directors Regulations, the Audit and Compliance Committee is responsible, inter alia, for ensuring the independence of the external auditor and therefore: - - - - Make recommendations to the Board of Directors for the selection, appointment, reelection and removal of the external auditor, oversee the selection process in accordance with EU legislation and the terms and conditions of engagement, and receive regular information from the external auditor on the audit plan and the results of the audit and ensure that senior management acts on the external auditor's recommendations, and ensure the independence of the external auditor in the exercise of its functions, seeking to ensure that the opinion on the annual accounts and the principal content of the auditor's report are drafted clearly and precisely. Maintain relations with the statutory auditor in order to gather information on any matters that may call the auditor’s independence into question, as well as any other matters relating to the audit process, and engaging in such other communications with the statutory auditor as are provided for in the audit legislation and technical standards for audits; Ensure that the Company and the auditor comply with current regulations on the provision of non-audit services, the limits on the concentration of the auditor’s business and, in general, other requirements designed to safeguard auditors’ independence; and Ensure that the remuneration of the external auditor does not compromise its quality or independence; In the event of resignation of the external auditor, investigate the reasons for the resignation; and Ensure that the company notifies any change of external auditor as a material event, accompanied by a statement of any disagreements arising with the outgoing auditor and the reasons for the same. In any event, the Audit and Compliance Committee will also receive an annual statement from the external auditors certifying their independence in relation to the Company or entities directly or indirectly related to it, as well as detailed and individualised information about any 28 additional services of any kind provided and the fees received from these entities by the external auditor, or by individuals or entities related to it, in accordance with the laws on auditing. The Committee shall issue a report each year, prior to the release of the auditors’ report, expressing an opinion on whether the independence of the external auditor or audit firms has been compromised. This report will contain a reasoned assessment of any additional non-audit services provided considered individually and in the aggregate, other than that of the legal audit and in relation to the auditors’ independence and compliance with auditing standards. Article 38 of the Board of Directors Regulations states that the Board of Directors will establish mechanisms for the regular sharing of information with institutional investors who are among the Company's shareholders, and that the relations between the Board of Directors and institutional shareholders may not result in delivery to such shareholders of information that could given them a privilege or advantage over other shareholders. The Board of Directors shall draw up and implement a policy of communication with shareholders, institutional investors and proxy advisors that complies in full with market abuse regulations and accords equitable treatment to shareholders in the same position. In this respect, the Policy of Information, Communication and Contacts with shareholders, institutional investors and proxy advisors approved by the Board of Directors and which forms part of the Company's corporate governance system, aims to engage and encourage permanent dialogue with the Company's stakeholders, particularly its shareholders, institutional investors and proxy advisors, in order to forge stable, strong and trusting relations and promote transparency within the framework of corporate interest, acting in accordance with the following principles: (i) transparent communication, (ii) information and ongoing dialogue, (iii) equal treatment and non-discrimination, (iv) commitment and integrity in the dissemination, communication and management of corporate information, (v) innovation, sustainability and development in the use of new technologies, and (vi) compliance with the law and the corporate governance system. C.1.36 Indicate whether the company has changed its external auditor during the financial year. If so, identify the incoming and outgoing auditors: Yes No X Explain any disagreements with the outgoing auditor and the reasons for the same: C.1.37 Indicate whether the audit firm performs other non-audit work for the company and/or its business group. If so, state the total fees paid for such work and the percentage this represents of the fees billed to the company and/or its business group: No Yes X Fees for non-audit work (in Company Group Total 149 44 193 8.00% 15.48% 8.98% thousands of Euros) Fees for non-audit work/total amount invoiced by the audit firm (in %) 29 C.1.38 Indicate whether the audit report on the financial statement for the previous financial year contains reservations or qualifications. If so, detail the reasons given by the Chairman of the Audit Committee to explain the content and scope of such reservations or qualifications. Yes No X C.1.39 Indicate the number of consecutive years during which the current audit firm has been auditing the financial statement of the company and/or its group. Likewise indicate the percentage of years the current audit firm has been auditing the accounts over the total number of years the financial statement have been audited: Company Group 3 3 15.00% 60.00% Number of consecutive years Number of years audited by the current auditing company / number of years the company has been audited (in %) C.1.40 Indicate and give details of any procedures by which directors may seek external consultancy: Yes X No Details of the procedure Directors of Bankia, S.A. have a duty to demand, and a right to request, from the Company all the information they need in order to perform their obligations and have the broadest authority to seek information on any aspect of the Company, to examine its books, records, documents and other evidence of the Company's transactions, and to inspect all its facilities, according to article 26 of the Board of Directors Regulations. The exercise of information rights will be channelled through the chairman or secretary of the Board of Directors. They will respond to director inquiries by providing the information directly, making the appropriate spokesmen within the organisation available as appropriate, or arranging for appropriate on-site review and inspection. The chairman or secretary may refuse information if they consider that: (i) the information is not necessary for the proper performance of the director’s functions; (ii) the cost of the information is unreasonable given the importance of the problem and the Company’s assets and revenue; or (iii) the requested technical assistance may be adequately provided by Company experts and technicians. Moreover, according to article 9.3 of the Board of Directors Regulations, the chairman, as the person responsible for the efficient functioning of the Board of Directors, will draw up and submit to the Board, the estimated planning of ordinary and/or recurring issues to be addressed, oversee management of the Board and its effective operation, ensure that sufficient time is spent discussing strategic matters and agree and review refresher programmes for each director when circumstances dictate, and ensure that the directors receive sufficient information to be able to perform their function. Directors may request any additional information or advice they may require for the performance of their functions and may apply to the Board of Directors for assistance from independent experts where the complexity or importance of the matters submitted for their consideration so require. 30 To give new directors a knowledge of the Bank and its corporate governance rules, article 21.8 of the Board of Directors Regulations provides for an orientation and support programme. When circumstances so advise, the Company may also establish continuing professional development programmes for directors. In addition, independent directors may channel through the Lead Independent Director all the matters and concerns they raise. Its mission is, inter alia, to voice the concerns of independent directors, organising any common positions of the independent directors and acting as a channel of communication or spokesperson for any such common positions. The lead independent director may request that a meeting of the Board of Directors be convened and that items be included in the agenda. Regarding Board committees, the Audit and Compliance Committee, the Appointments Committee, the Remuneration Committee and the Risk Advisory Committee, for better performance of their duties, may seek the advice of outside professionals on matters within their remit (articles 14.9, 15.9, 15 bis.9, and 16.4, respectively, of the Board of Directors Regulations). C.1.41 Indicate whether there are procedures for directors to receive the information they need in sufficient time to prepare for meetings of the governing bodies: Yes X No Details of the procedure The procedure for providing directors of Bankia, S.A. with the appropriate information to prepare meetings of the governing bodies is regulated in article 17.2 of the Board of Directors Regulations, which states that the Board of Directors will be called by individual notice, stating the agenda for the meeting in sufficient detail. This notice will be sent by fax, e-mail or letter to each of the directors, at least five (5) days in advance of the date contemplated for the meeting, unless, in the judgment of the chairman, the urgency of the matters to be considered requires an urgent call, which may be made by telephone, fax, email or any other remote means, sufficiently in advance to allow the directors to fulfil their duty to attend. In addition, in the case of an urgent call, the chairman wishes to submit for approval by the Board resolutions that are not included in the agenda, prior and express consent of a majority of directors in attendance is required, which must be duly noted in the minutes. Directors may seek such additional information as they deem to be necessary regarding matters within the competence of the Board. Information requests must be made to the chairman or secretary of the Board. For purposes of both call of the Board and any communication with directors, the e-mail address the director provides to the Company of the time of accepting the position will apply, the director being required to notify the Company of any change in this regard. C.1.42 Indicate and, where appropriate, give details of whether the company has established rules obliging directors to inform the Board of any circumstances that might harm the organisation's name or reputation, tendering their resignation as the case may be: Yes X 31 No Details of the procedure According to article 40 of the Bylaws, the members of the Board of Directors of Bankia, S.A. must satisfy the requirements of banking regulation to be considered to be honourable persons suitable for exercise of that function. In particular, they must be of high commercial and professional integrity, have knowledge and experience appropriate to the performance of their duties and be willing to exercise good governance of the Company. Supervening failure to satisfy those requirements will be grounds for removal of the director. As per article 23 of the Board of Directors Regulations, directors must place their directorships at the disposal of the Board of Directors and formally tender their resignations, if the Board deems it to be desirable, in the following circumstances: a) When they are affected by any of the rules on incompatibility or prohibition or unsuitability prescribed by law. b) When they are tried for alleged criminal offenses or subject to disciplinary proceedings for serious or very serious infractions brought by the supervisory authorities. For these purposes, any director of the Company must advise the Board of Directors of the existence of circumstances that could be detrimental to the credit and reputation of the Company, in particular of criminal actions in which the director is an accused, as well as subsequent procedural developments. If a director is indicted or tried for any of the crimes indicated in article 213 of the Corporations Act, the Board will examine the matter as soon as possible and, in view of the particular circumstances, decide whether or not it is appropriate for the director to remain in the position. c) When they are seriously admonished by the Audit and Compliance Committee for violating their duties as directors. d) When their remaining as directors could present a reputation risk to the interests of the Company. e) When they cease to hold the positions, offices or functions with which their appointment as executive directors was associated. f) In the case of proprietary directors, when the shareholder at whose initiative they were appointed disposes of its interest in the Company or reduces its interest to a level that requires a reduction in the number of proprietary directors. g) In the case of independent directors, when they no longer satisfy the conditions for being considered independent directors. In addition, if a natural person representing a legal person director is in any of the situations described in the previous sections, that person will be disqualified from acting as representative. C.1.43 Indicate whether any member of the Board of Directors has notified the company that he/she was tried or formally accused of any of the offences stipulated in Article 213 of the Corporations Act: Yes No X Indicate whether the Board of Directors has analysed the case. If the answer is yes, explain the reasons for the decision taken on whether or not the Board member should continue to hold its post or, as the case may be, state the actions that the Board of Directors have taken up to the date of this report or the report intended to be issued later. Yes 32 No X C.1.44 List the still valid significant agreements signed by the company, whether modified or terminated in the event of a change in the company’s control through a hostile takeover bid, and its effects. Not applicable. C.1.45 Identify in aggregate form and provide detailed information on agreements between the company and its officers, executives and employees posts with compensations, guarantees or protection clauses, in the event of resignation or unlawful dismissal or if contractual relationship is abruptly halted because of a hostile takeover bid or other kinds of transactions. Number of beneficiaries 7 Type of beneficiary EXECUTIVE DIRECTORS MANAGEMENT COMMITEE Agreement description The contracts of the three executive directors contain a termination benefit of one year of fixed remuneration if the Company decides to terminate their employment unilaterally or in the event of a change of control of the Company. The contracts also contain a post-contractual non-compete clause equal to one year of fixed remuneration. Pursuant to prevailing legislation, Bankia has amended these contracts, establishing that any compensation and/or amounts received by the executive directors shall comply with Royal Decree-Law 2/2012, Law 3/2012, and Law 10/2014. The contracts of four senior executives included clauses that set compensation for all items if they are dismissed for legal reasons, except for disciplinary reasons considered legally valid, equivalent to two years' fixed compensation. Pursuant to prevailing legislation, Bankia has amended these contracts, establishing that any compensation and/or amounts received by senior executives must comply with Royal Decree-Law 2/2012, Law 3/2012, and Law 10/2014. Indicate whether the governing bodies of the company or its group must be informed of and/or must approve such contracts: Board of Directors Governing body General Meeting YES NO YES Is the General Meeting informed about the clauses? 33 X NO C.2 Committees of the Board of Directors C.2.1 Give details of all Committees of the Board of Directors, their members and the proportion of proprietary and independent Board members on such Committees: AUDIT AND COMPLIANCE COMMITTEE Name MR. ALFREDO LAFITA PARDO MR. JOAQUÍN AYUSO GARCÍA MR. JORGE COSMEN MENÉNDEZCASTAÑEDO MR. JOSÉ LUIS FEITO HIGUERUELA % of proprietary Board members % of independent Board members % of other external Post Typology CHAIRMAN COMMITTEE MEMBER COMMITTEE MEMBER COMMITTEE MEMBER INDEPENDENT INDEPENDENT INDEPENDENT INDEPENDENT 0.00% 100.00% 0.00% Explain the duties attributed to this committee, describe and provide a summary of its main actions carried out by the committee during the year. The Audit and Compliance Committee of Bankia has attributed to it all the duties required in company law and banking regulations, as well as those set out in the Good Governance Code of Listed Companies which, given their length, are presented in section H of this Report. With respect to its rules of organisation and functioning, article 14 of the Board of Directors Regulations states that the Audit and Compliance Committee will have no fewer than three (3) and no more than five (5) members, all of whom will be non-executive directors and a majority, independent. Where the members of the committee expressly so agree, its meetings may also be attended by other directors, including executive directors, senior managers and any other employee. The members of the Audit and Compliance Committee will be appointed by the Board of Directors taking account of their knowledge, skills and experience in accounting or auditing or both, and the overall technical expertise in relation to the banking industry. The committee will be chaired by a non-executive director that, in addition, has knowledge, skills and experience in accounting, auditing or risk management. The chairman of the committee must be replaced every four years, and may be re-elected after the term of one year elapses since he left office. The chairman of the committee may, at any time, apply to the senior manager responsible for the Company’s internal audit for information on internal audit activities. Also, independently of organisational reporting lines, the head of internal audit will maintain a functional relationship with the Audit and Compliance Committee and its chairman. In any event, the Committee shall oversee the performance of the internal audit unit. The committee will have a secretary and, optionally, an assistant secretary, who need not be directors and may be other than the secretary and assistant secretary of the Board of directors, respectively. The committee will meet as often as called by resolution of the committee itself or its chairman, at least four times per year. Any member of the management team or employee of the company that is required to do so must attend its meetings, to cooperate with it and provide access to any information it may have. The committee also may require the 34 attendance of the statutory auditor. One of its meetings will be used to evaluate the efficiency of and compliance with the Company’s governance rules and procedures, and prepare the information the Board must approve and include in the annual public documentation. Meetings of the Audit and Compliance Committee will be validly held when a majority of the committee’s members are present in person or by proxy. Resolutions will be adopted by absolute majority of the members present at the meeting in person or by proxy. In the event of a tie, the chairman will have a casting vote. The members of the committee may extend proxies to other members. The resolutions of the Audit and Compliance Committee will be maintained in a minutes book, each entry in which will be signed by the chairman and the secretary. Regarding the main actions carried out in 2015, the Audit and Compliance Committee focused its efforts primarily on monitoring six broad areas: The Group’s financial information. The activity of the external auditors. The activity of internal audit. The activity of regulatory compliance. Related-party transactions. Corporate governance The Audit and Compliance Committee prepares an annual report of its actions carried out in the year. Identify the member of the Audit Committee who was appointed based on their knowledge and experience in accounting or auditing or both, and report the number of years during which the Chairman of this committee has held the post. Name of director with ALFREDO LAFITA PARDO experience Number of years the Chairman 3 has held his/her post: APPOINTMENTS COMMITTEE Post Typology MR. JOAQUÍN AYUSO GARCÍA Name CHAIRMAN INDEPENDENT MR. FRANCISCO JAVIER CAMPO COMMITTEE INDEPENDENT GARCÍA MEMBER MR. ALFREDO LAFITA PARDO COMMITTEE INDEPENDENT MEMBER MR. ÁLVARO RENGIFO ABBAD COMMITTEE INDEPENDENT MEMBER % of proprietary Board members % of independent Board members % of other external 0.00% 100.00% 0.00% 35 Explain the responsibilities attributed to this committee, describe and provide a summary of its main highlights during the year. The Appointments Committee of Bankia has attributed to it all the duties required in company law and banking regulations, as well as those set out in the Good Governance Code of Listed Companies which, given their length, are presented in section H of this Report. With respect to its rules of organisation and functioning, article 15 of the Board of Directors Regulations states that the Appointments Committee will have no fewer than three (3) and no more than five (5) members, all of whom will be non-executive directors and a majority, independent. Where the members of the committee expressly so agree, its meetings may also be attended by other directors, including executive directors, senior managers and any employee. The members of the Appointments Committee will be appointed by the Board of directors taking account of their knowledge, skills and experience and the committee’s tasks. The committee will be chaired by a non-executive director appointed by the Board of directors. The chairman of the committee must be replaced every four years, and may be re-elected one or more times for terms of the same length. The committee will have a secretary and, optionally, an assistant secretary, who need not be directors and may be other than the secretary and assistant secretary of the Board of directors, respectively. The committee will meet as often as called by resolution of the committee itself or its chairman, at least four times per year. Further, it also will meet whenever the Board of directors or its chairman requests the issue of a report or adoption of proposals. A majority of the members of the committee, present in person or by proxy, constitute a quorum. The committee will adopt resolutions by absolute majority of the members present at the meeting in person or by proxy. In the event of a tie, the chairman will have a casting vote. Regarding the main actions carried out in 2015, the Appointments Committee focused its efforts primarily on six areas: The evaluation of the Board and its committees, the performance of the Chairman and the performance of individual directors. Annual verification of the nature of directors. Preparation of reports on appointments of directors and the management team. The director and senior executive training plan. The coordination succession plans for the chairman, the chief executive officer and senior executives of the Company. The Annual Corporate Governance Report in the area of its remit. The Appointments Committee prepares an annual report of its actions carried out in the year. REMUNERATION COMMITTEE Name Post Typology MRS. EVA CASTILLO SANZ CHAIRMAN INDEPENDENT MR. JOAQUÍN AYUSO GARCÍA COMMITTEE MEMBER MR. JORGE COSMEN MENÉNDEZCASTAÑEDO COMMITTEE MEMBER MR. ALFREDO LAFITA PARDO COMMITTEE MEMBER 36 INDEPENDENT INDEPENDENT INDEPENDENT % of proprietary Board members 0.00% % of independent Board members 100.00% % of other external 0.00% Explain the responsibilities attributed to this committee, describe and provide a summary of its main highlights during the year. The Remuneration Committee of Bankia has attributed to it all the duties required in company law and banking regulations, as well as those set out in the Good Governance Code of Listed Companies which, given their length, are presented in section H of this Report. With respect to its rules of organisation and functioning, article 15 bis of the Board of Directors Regulations states that the Remuneration Committee will have no fewer than three (3) and no more than five (5) members, all of whom will be non-executive directors and a majority, independent. Where the members of the committee expressly so agree, its meetings may also be attended by other directors, including executive directors, senior managers and any employee. The members of the Remuneration Committee will be appointed by the Board of directors, taking account of their knowledge, skills and experience and the committee’s tasks. The committee will be chaired by a non-executive director appointed by the Board of directors. The chairman of the committee must be replaced every four years, and may be re-elected one or more times for terms of the same length. The committee will have a secretary and, optionally, an assistant secretary, who need not be directors and may be other than the secretary and assistant secretary of the Board of directors, respectively. The committee will meet as often as called by resolution of the committee itself or its chairman, at least four times per year. Further, it also will meet whenever the Board of directors or its chairman requests the issue of a report or adoption of proposals. A majority of the members of the committee, present in person or by proxy, constitute a quorum. The committee will adopt resolutions by absolute majority of the members present at the meeting in person or by proxy. In the event of a tie, the chairman will have a casting vote. Regarding the main actions carried out in 2015, the Remuneration Committee focused its efforts primarily on the following areas: The remuneration policy for directors and senior managers. The Annual Report on Director Remuneration. The Annual Corporate Governance Report in the area of its remit. The Remuneration Committee prepares an annual report of its actions carried out in the year. RISK ADVISORY COMMITTEE Name MR. FRANCISCO CAMPO GARCÍA JAVIER MRS. EVA CASTILLO SANZ MR. FERNANDO FERNÁNDEZ MÉNDEZ DE ANDÉS % of proprietary Board members % of independent Board members % of other external Post Typology CHAIRMAN INDEPENDENT COMMITTEE MEMBER COMMITTEE MEMBER INDEPENDENT INDEPENDENT 0.00% 100.00% 0.00% 37 Explain the responsibilities attributed to this committee, describe and provide a summary of its main highlights during the year. The Risk Advisory Committee of Bankia has attributed to it all the duties required in by law, especially banking regulations. Given their length, they are presented in section H of this Report. With respect to its rules of organisation and functioning, article 47 quater of the Bylaws and article 16 of Board of Directors Regulations states that the Risk Advisory Committee will be comprised of a minimum of (3) and maximum of (5) directors, who may not be executive directors, without prejudice to attendance, when so expressly resolved by the members of the Committee, of other directors, including executive directors, senior managers and any employee. In any event the number of members of the Risk Advisory Committee will be determined directly by way of establishment of that number by express resolution, or indirectly by way of filling vacancies or appointment of new members within the established maximum. The members of the Risk Advisory Committee must have the appropriate knowledge, ability and experience to fully understand and control the risk strategy and risk tolerance of the Company. At least one third of its members must be independent directors. In any event, the chairman of the committee will be an independent director. The chairman of the committee must be replaced every four years, and may be re-elected one or more times for terms of the same length. The members of the Risk Advisory Committee will be appointed by the Board of directors, taking into account the directors’ knowledge, skills and experience and the committee’s duties. There will be a quorum for the committee when the majority of the directors that are a part thereof are in attendance, in person or by proxy. It will adopt its resolutions by absolute majority of the members of the committee, present at the meeting in person or by proxy. In the event of a tie, the chairman will have a casting vote. Regarding the main actions carried out in 2015, the Risk Advisory Committee advised the Board of Directors on the following key matters: Advice on the definition of the Company's and Group's overall risk tolerance, set out in the Framework of Risk Appetite and Tolerance. Advice on the approval of the Company's and the Group's risk control and management policy, identifying the various types of risk assumed by the Company and the Group, the levels of risk they are willing to take and the necessary corrective measures to limit their impact. Advice on the approval of risk manuals and policies. Regular monitoring of the loan portfolio and the risks assumed by the Company and the Group, in the broadest sense, proposing to the Board the necessary corrective measures to adapt the risk assumed to the approved risk profile. BOARD RISK COMMITTEE Name Post Typology MR. JOSÉ SEVILLA ÁLVAREZ MR. FRANCISCO JAVIER CAMPO GARCÍA CHAIRMAN COMMITTEE MEMBER COMMITTEE MEMBER COMMITTEE MEMBER EXECUTIVE MRS. EVA CASTILLO SANZ MR. FERNANDO FERNÁNDEZ MÉNDEZ DE ANDÉS INDEPENDENT INDEPENDENT INDEPENDENT % of executive Board members 25.00% % of proprietary Board members 0.00% 38 % of independent Board members 75.00% % of other external 0.00% Explain the responsibilities attributed to this committee, describe and provide a summary of its main highlights during the year. The Board Risk Committee is governed by article 16 bis of the Board of Directors Regulations. The Board risk committee is the body responsible for approving risks within the authority delegated to it and for overseeing and administering the exercise of the authority delegated to lower-ranking bodies, all this without prejudice to the oversight authority vested by law in the Audit and Compliance Committee. A list of this committee's functions is provided in section H of this Report. As regards the rules of organisation and functioning, article 16 bis of the Board of Directors Regulations states that the Board Risk Committee will be made up of no fewer than three (3) and no more than seven (7) directors. The chairman of the committee will be a director appointed by the Company’s Board of directors. Resolutions of the Board Risk Committee will be adopted by absolute majority of the members present at the meeting in person or by proxy. In the event of a tie, the chairman will have a casting vote. The Board Risk Committee will have operational authority and, therefore, may adopt the corresponding decisions within the scope of authority delegated by the Board. The Board Risk Committee will have the specific delegated authority contemplated in the delegation resolution. Also, copies of the minutes of meetings of this committee will be made available to all directors. Regarding the main actions carried out in 2015, the Board Risk Committee's principle activity is the approval of risks within the authority delegated to it and overseeing and administering the exercise of the authority delegated to lower-ranking bodies. Given the executive nature of the Board Risk Committee, at its meeting the committee analyses and, where appropriate, approves all specific risk transactions, finance programmes and the overall limits of prequalifications attributed to it within the scope of authority delegated by the Board of Directors. C.2.2 Complete the following table using the information relating to the number of female Board members who have served on the Board of Directors Committees over the past four financial years: Number of female Board members Year 2015 Number % Audit and Compliance Committee Appointments Committee Remuneration Committee Risk Advisory Committee Board Risk Committee Year 2014 Number % Year 2013 Number % Year 2012 Number % 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00% -- -- -- -- 1 25.00% 1 25.00% -- -- -- -- 1 33.33% 1 33.33% -- -- -- -- 1 25.00% 1 25.00% 0 0.00% 0 0.00% 39 C.2.3 SECTION REMOVED C.2.4 SECTION REMOVED C.2.5 Indicate, as appropriate, whether there are any regulations governing the Board committees. If so, indicate where they can be consulted, and whether any amendments have been made during the year. Also, indicate whether an annual report on the activities of each committee has been prepared voluntarily. AUDIT AND COMPLIANCE COMMITTEE The regulation of the Audit and Compliance Committee is set forth in the Bylaws (articles 44 and 46) and the Board of Directors Regulations (articles 12 and 14). Both documents, as well as the composition of the committee, are permanently available for consultation on the Bankia website: www.bankia.com. In 2015, amendments were made to articles 44 and 46 of the Bylaws pursuant to a resolution adopted at the General Meeting of Shareholders held on 22 April 2015, and to article 14 of the Board of Directors Regulations pursuant to a resolution adopted by the Board on 23 February 2015, regarding the responsibilities of the committee, as indicated in section C.1.18 of this Report. In addition, article 14 of the Board of Directors Regulations was amended pursuant to the Board resolution of 26 November 2015 to adapt to the recommendations of the Good Governance Code of Listed Companies and to and amendments introduced by Act 22/2015 of 20 July 2015 of accounts auditing amending the Corporations Act. (Keep on section H) APPOINTMENTS COMMITTEE The regulation of the Appointments Committee is included in the Bylaws (articles 44 and 47) and the Board of Directors Regulations (articles 12 and 15). Both documents, as well as the composition of the Committee, are permanently available for consultation on the Bankia website: www.bankia.com. In 2015, amendments were made to articles 44 and 47 of the Bylaws pursuant to a resolution adopted at the General Meeting of Shareholders held on 22 April 2015, and to article 15 of the Board of Directors Regulations regarding the responsibilities of the Committee, as indicated in section C.1.18 of this Report. In addition, article 15 of the Board of Directors Regulations was amended pursuant to the Board resolution of 26 November 2015 to adapt to the recommendations of the Good Governance Code of Listed Companies and to and amendments introduced by Act 22/2015 of 20 July 2015 of accounts auditing amending the Corporations Act. (Keep on section H) REMUNERATION COMMITTEE The regulation of the Remuneration Committee is included in the Bylaws (articles 44 and 47) and the Board of Directors Regulations (articles 12 and 15 bis). Both documents, as well as the composition of the Committee, are permanently available for consultation on the Bankia website: www.bankia.com. In 2015, amendments were made to articles 44 and 47 bis of the Bylaws pursuant to a resolution adopted at the General Meeting of Shareholders held on 22 April 2015, and to article 16 of the Board of Directors Regulations regarding the responsibilities of the Committee, as indicated in section C.1.18 of this Report. In addition, article 16 of the Board of Directors Regulations was amended pursuant to the Board resolution of 26 November 2015 to adapt to the recommendations of the Good Governance Code of Listed Companies and to and amendments introduced by Act 22/2015 of 20 July 2015 of accounts auditing amending the Corporations Act. (Keep on section H) 40 RISK ADVISORY COMMITTEE The regulation of the Risk Advisory Committee is included in the Bylaws (articles 44 and 47 quater) and the Regulations of the Board of directors (articles 12 and 16). Both documents, as well as the composition of the Committee, are permanently available for consultation on the Bankia website: www.bankia.com. In 2015, amendments were made to the Bylaws pursuant to a resolution adopted at the General Meeting of Shareholders held on 22 April 2015, to add article 47 quarter governing the composition and functioning of the Board Risk Committee. In addition, article 16 of the Board of Directors Regulations was amended pursuant to the Board resolution of 26 November 2015 to reinforce the competences of the Committee with regard to supervising the Company's risk control and management and overseeing the internal control and risk management function, as indicated in section C.1.18. (Keep on section H) BOARD RISK COMMITTEE The regulation of the Board Risk Committee is set forth in the Bylaws (articles 44 and 48) and the Board of Directors Regulations (articles 12 and 16 bis). Both documents, as well as the composition of the Committee, are permanently available for consultation on the Bankia website: www.bankia.com. In 2015, amendments were made to Bylaws pursuant to a resolution adopted at the General Meeting of Shareholders held on 22 April 2015, and to article 16 bis of the Board of Directors Regulations, as indicated in section C.1.18, to reinforce the competences of the Committee in matters within its remit. C.2.6 D SECTION REMOVED RELATED-PARTY AND INTRAGROUP TRANSACTIONS D.1 Explain the procedure, if any, for approving related-party and intragroup transactions. Procedure for reporting the approval of related-party transactions According to article 35 of the Board of Directors Regulations of Bankia, S.A., the Board of Directors shall review the transactions the Company engages in, directly or indirectly, with directors, shareholders or persons related to them. Engaging in such transactions will require authorisation of the Board, after a favourable report from the Audit and Compliance Committee. The aforesaid transactions will be evaluated from the point of view of equal treatment and market terms, and will be included in the periodic public reporting on the terms contemplated in applicable regulations. There will be no obligation to advise the Board, or seek the authorisation contemplated in the preceding section, in the case of transactions with shareholders that simultaneously satisfy the following three conditions: a) they are pursuant to contracts the terms of which are basically standardised and customarily are applied to customers contracting for the type of product or service in question; b) they are at prices or tariffs established on a general basis by the one acting as the supplier of the goods or services in question or, when the transactions relate to goods or services for which there are no established tariffs, they are on customary market terms, comparable to those applied in commercial relationships maintained with customers having similar characteristics; and 41 c) the amount is no more than 1% of the Company’s annual revenue. Transactions with directors in any event will be subject to the authorisation referred to in this article, except in the case of credit, loan or guarantee transactions the amount of which is not more than the amount determined by the Board of directors, simultaneously satisfying conditions (a) and (b) as set forth in section above. A director violates his duty of loyalty to the Company if, with prior knowledge, he allows or does not disclose the existence of transactions related thereto, undertaken by the persons indicated in Article 35 of the Board of Directors Regulations. D.2 Give details of transactions deemed significant due to the amount or relevant due to the aspect between the company and companies of its group, and the significant shareholders in the company: Personal or Name or corporate company or name of entity in the Nature of Type of significant group relationship transaction BANKIA, S.A. Contractual Financing arrangements: Others 1,244,590 BANKIA, S.A. Contractual Financing arrangements: Others 1,104,000 Contractual Other instruments may imply a transfer of resources or obligations between the Company and the related party 871,679 Amount (in thousands of Euros) shareholder BFA, TENEDORA DE ACCIONES, S.A.U. BFA, TENEDORA DE ACCIONES, S.A.U. BFA, TENEDORA DE ACCIONES, S.A.U. BANKIA, S.A. D.3 Give details of transactions that are significant due to amount or that are relevant due to the nature between the company and companies of its group, and the managers and directors of the company: D.4 Report on the significant transactions between the company and other entities in the same group provided they are not eliminated in the process of preparing the consolidated financial statements, and are not part of the normal company transactions with regards to purpose and conditions. At any rate, report shall be issued on any intra-group transaction with entities in countries or territories classified as tax havens: 42 D.5 Indicate the amount of the transactions with other related parties. D.6 Provide details of any mechanisms in place to detect, determine and resolve possible conflicts of interest between the company and/or its group and its Board members, executives or significant shareholders. Article 32 of the Board of Directors Regulations regulates the situation of conflicts of interest. This article place the obligation for directors to notify the Board of directors conflict of interest they may have the interests of the Bank. In addition, article 31 of the Board of Directors Regulations, directors have to refrain from deliberating or voting on resolutions or decisions in which they, or persons related to them, have a direct or indirect conflict of interest. In addition, under the scope of the Internal Rules of Conduct for Securities Markets activities (RIC), article 32 establishes the duties of covered persons and article 33 the general rules for resolving conflicts. The mechanisms for detecting conflicts of interest are based fundamentally on the obligation to disclose to Regulatory Compliance Department any situation of conflict of covered persons. On the other hand, the Bankia Group has a Code of Ethics and Conduct which must be complied with by all persons who have any type of professional relation with the group. The purpose of the Code of Ethics is to establish ethical principles and general rules that shall shape the Group's activities and the individuals subject to the Code, both within the Group and in relations with clients, partners, suppliers and any individuals and public and private companies with which the Group has direct or indirect relations. The Group has a Confidential Whistleblowing Channel, where the staff can report any irregularities they detect in the compliance with the Code of Ethics and Conduct, involving directors, employers or suppliers. The Ethics and Conduct Committee are ultimately responsible for resolving conflicts of interest and its decisions are binding. To resolve possible conflicts of interest between BFA and other group companies, efforts have been made to promote best practices in good governance in respect of relations between BFA and Bankia, including the signing of a Framework Agreement in 2011, which was updated on 28 February 2014. The objectives of this agreement are (i) to establish relations between both entities and between their respective group companies and ensure an adequate level of coordination, thereby minimizing and regulating each company's areas of activity - at arm's length - and potential conflicts of interest that could arise in the future. (ii) The Framework Agreement entered into by BFA and Bankia also regulates the procedure to be followed should the members of Bankia's Board of Directors find themselves in a situation that conflicts directly or indirectly with the interests of BFA, establishing the obligation to declare this situation of conflict and refrain from taking part in the deliberation and discussion of issues at the heart of the conflict. (iii) The Framework Agreement also regulates information flows between Bankia and BFA to ensure both parties comply with their statutory accounting, tax and reporting obligations. In the event that a director is a member of the Boards of both BFA and Bankia, they shall refrain from being involved in the matters set forth in the Framework Agreement. The Framework Agreement establishes that related party transactions will be governed by the principles of transparency and the undertaking or render thereof on reasonable and equitable market terms, preferred treatment, and following diligence and confidentiality criteria. Bankia's Audit and Compliance Committee shall formally issue its opinion, by means of a report to the Company's Board of directors, on whether the related-party transactions are at arm's length. Following a favourable report from the Audit and Compliance Committee, the Board of directors shall ratify all related-party transactions. Section 6.6 of the aforementioned Framework Agreement establishes the requirements to be met in the event of an extension of financing by Bankia to BFA. In addition, on 17 December 2015, the Board of Directors approved the Conflict of Interests Policy of Bankia, S.A., which sets forth the procedures for preventing conflicts of interests between shareholders and members of the Board of Directors of the Company, mainly, as well as personnel of Bankia Group companies, and the Company, its parent, other Group companies and customers pursuant, in particular, to the corporate rules and regulations, and the Company's corporate governance system. 43 D.7 Is more than one group company listed in Spain? Yes No X Identify the subsidiaries listed in Spain: Indicate whether they have provided detailed disclosure on the type of activity they engage in, and any business dealings between them, as well as between the subsidiary and other group companies: Indicate the mechanisms in place to resolve possible conflicts of interest between the listed subsidiary and other group companies. E RISK CONTROL AND MANAGEMENT SYSTEMS E.1 Explain the scope of the company’s Risks Management System, including tax risks. Risk management is a strategic pillar in the organisation. The primary objective of risk management is to safeguard the Group’s financial stability and asset base, while creating value and developing the business in accordance with the risk appetite and risk tolerance levels set by the governing bodies. It involves the use of tools for measuring, controlling and monitoring the requested and authorised levels of risk, late payment management and recovering unpaid risks. Further progress was made in 2015 on the process to improve risk management and control under the scope of the Risk Function Transformation Plan designed in 2013. New initiatives identified in Bankia's continuous improvement process have been added to this plan. There are three main cornerstones to this process: I.- General principles governing the risk function. II.- An organisational model based on a comprehensive view of risk through its life cycle, dividing risk management up between two Risk units (Wholesale and Retail), with each overseeing all the functions of authorisation, monitoring and recoveries within their domain. III. A transformation plan: the change in the risk management model culminated with the definition and design of a set of initiatives to improve performance within the general principles. Basic principles guiding risk management: 1. Independent and global risk function, which assures there is adequate information for decision-making at all levels. 2. Objectivity in decision-making, taking account of all relevant (quantitative and qualitative) risk factors. 3. Active management throughout the life of the risk, from preliminary analysis until the risk is extinguished. 4. Clear processes and procedures, reviewed regularly as needs arise, with clearly defined levels of responsibility. 5. Comprehensive management of all risks through identification, measurement and consistent management based on a common measure (economic capital). 6. Individual treatment of risks, channels and procedures based on the specific characteristics of the risk. 7. Generation, implementation and promotion of advanced tools to support decision-making which, with efficient use of new technologies, aids risk management. 44 8. Decentralisation of decision-making based on the approaches and tools available. 9. Inclusion of risk in business decisions at all levels (strategic, tactical and operational). 10. Alignment of overall and individual risk targets in the entity to maximise value creation. The main achievements of the aforementioned transformation plan are as follows: • Creation of a Risk Advisory Committee. This measure implied an improvement in corporate governance and complies with Law 10/2014, of 26 June, on the regulation, supervision and solvency of credit institutions. See section E.2 for further information. • Implementation of a Risk Appetite Framework: The Risk Appetite Framework was approved by the Boards of Directors of Bankia and BFA on 23 and 24 September 2014, respectively, and resulted in major changes in the Entity's risk management and control. See section E.4 for further information. • Review of the Entity's recovery management: In 2015, further strides were made in rolling out the 'Recovery' IT tool, which will combine effective and efficient recovery with the reduction in human resources in both central services and the Regional and Business Departments applied in the Entity. • Modification of the Entity's Scheme of Credit Risk Authorisation Powers: At its meeting of 23 September 2014, the Board of Directors approved a new scheme of Credit Risk Authorisation Powers which improves management by simplifying the calculation method used, making it easier and quicker to authorise transactions and introducing new levels of authority, which will result in greater control and discrimination in accordance with the use of authority demonstrated. • Documentation and formalisation of processes: The Entity's main business processes have been formalised so that they can be duly documented for consultation by internal or external auditing (e.g. by the single European supervisor). • Internal control: The first annual review of the internal control policies approved in 2014 was carried out and approved at the Board of Directors meeting held on 28 October 2015. In addition, during the course of the year progress was made on establishing the function, documenting procedures, setting up new controls and raising awareness at all levels of the importance of having an appropriate risk control framework. (Keep on section H). E.2 Identify the bodies responsible for preparing and implementing the risk management system, including tax risks. On 26 June 2013, the European Council approved a regulation which, from 1 January 2014, made application of the capital agreements known as BASEL III effective for the entire European Union. This regulation is articulated in a capital requirements directive and a capital requirements regulation, known as CRD IV and CRR, respectively. One of the main features of this regulation compared to previous regulations is the introduction of corporate governance as a core element of risk management. In this regard, Bankia answers fully to the spirit of the new regulation, with its governing bodies assuming responsibility for the oversight and control of risks: - The Board of Directors is the highest governing body. It determines and approves the general internal control strategies and procedures, as well as the policies for the assumption, management, control and reduction of risks to which the group is exposed. It has several internal Committees, attributed different risk control and monitoring responsibilities. - The Audit and Compliance Committee's basic duties include verifying that the internal control model, internal audit and risk management systems are effective. In particular, it is responsible for regularly reviewing internal control and risk management systems to ensure the main risks are correctly identified, managed and declared. - Risk Advisory Committee. Article 38 of the Law on the Regulation, Supervision and Solvency of Credit Institutions (LOSSEC) establishes the need to create a Risk Committee whose members do not have executive duties. Therefore, in 2014, the Board Risk Committee was relieved of functions not related to authorisation of transactions (non-executive). These have been transferred to the new Risk Advisory Committee, whose functions 45 included those from the Board Risk Committee and those in the draft Royal Decree implementing the LOSSEC. The Risk Advisory Committee is currently the body responsible for overall risk management, taking the related decisions in accordance with the authorities delegated to it and being responsible for establishing and supervising compliance with the control mechanisms for the various types of risk, without prejudice to the supervisory authority legally corresponding to the Audit and Compliance Committee. - The Board Risk Committee, with executive power and authority to approve the most significant transactions, may establish, as authorised by the Board of Directors, the overall limits in order for lower-ranking bodies to approve the others. With respect to credit risk, the risk approval structure and the risks, which due to their amount, are reserved for the Board Risk Committee are determined by the existing risk segments at any given time and the levels catalogued in accordance with their credit rating (“rating” or “scoring”) based on models endorsed by the supervisor. Lastly, Bankia has a risk department that operates independently. In addition to managing risks, it is required to issue timely reports to the governing bodies. The risk department, which reports directly to the Chief Executive Officer, shares responsibilities with the following six departments: 1. Global Risk Management: - Construction and management of credit risk measurement and control tools: authorisation and behaviour, economic capital, rating, scoring, RAR models. - Monitoring of regulatory capital and solvency requirements. - Comprehensive generation of data on the Bank’s internal and external risks. - Monitoring of the global risk profile. 2. Retail Risks: - Management of the complete Retail Banking risk life cycle: authorisation, monitoring and recovery. 3. Wholesale Risks: - Management of the complete Business Banking, Corporate Banking and Real Estate Developer risk life cycle: authorisation, monitoring and recovery. 4. Market, structural and other risks: - Measurement and control of market and counterparty risk. - Management and control of structural interest rate and liquidity risk. - Identification, assessment, monitoring, control and mitigation of operational risk. - Measurement and control of other risks (insurance, fiduciary and pension risk). 5. Technical Secretariat for Risks: Its main duties include: - Obtaining reasonable assurance about the process in the area of Risks to ensure appropriate risk management and the effectiveness of controls, complying at all times with prevailing legislation. - Verifying the correct functioning of internal controls developed by the Entity, participating in their approval and definition and issuing its own opinion on the approaches, documentation and information used. - Managing the Committees, the Authorisation Systems and the projects that transcend the Risk function. 6. Risk Process Management: - Managing special transaction projects and monitoring the achievement of projects. - Ensuring compliance with outsourcing agreements in the area of risks. E.3 Indicate the main risks, including tax risks, which may prevent the company from achieving its targets. Macroeconomic risks: lower economic growth than expected would, in general, have an adverse impact on the business performance, provisions and margins. Political risks: political uncertainty (governance issues, regional issues, fragmentation of parliament) could have a significant impact on the risk premium and hinder further upgrades to the sovereign rating, which would have an impact on growth and cause funding costs for Spanish entities in general to increase. Regulatory risks: as a response by authorities to the mistakes that led to the international financial crisis, the 46 financial sector has been subject to myriad regulatory reforms, which have considerably changed the way banks do business. In this respect, the Group continues to reinforce its corporate governance structure, as well as its capital and liquidity position, so that it can adapt successfully to the new banking business model in an increasingly competitive environment. Using the conventional classification of risks generally used in the financial sector, Bankia analyses, measures and manages the following risks: Credit risk Understood as the risk of loss arising from the failure of a counterparty to meet its contractual obligations. This is the entity’s main risk. The breakdown of loans and advances to customers is 31%-69% wholesale segment including the public sector and retail. The real estate development portfolio as a percentage of the total has decreased gradually, now representing just 1%, and it is highly provisioned. Personal mortgages account for 61% of gross lending. As a result of the public assistance received at the end of 2012 and the transfer of assets to the SAREB, the entity has a large portfolio of fixed-income instruments which, in addition, provide it with a strong liquidity position. Counterparty risk Counterparty risk is the risk of loss for the Bank in its dealings in financial markets from the probability of a default by a counterparty in its contractual obligations. Market risk Market risk is the risk of loss caused by adverse fluctuations in prices of the financial instruments in which Bankia operates. Another risk related to market risk is liquidity risk. As a result of the obligations assumed under the Recapitalisation Plan, the Entity ceased its proprietary trading activity, thereby decreasing market risk in terms of VaR and the capital charge to cover this risk. The Restructuring Plan gears the Entity's activity in financial markets towards achieving two main goals: to provide services to customers (Franchise Banking) and to manage its own structural risks. Activity in financial markets also exposes the entity to market liquidity risk, which arises from difficulties closing or covering positions due to an absence of counterparties in the market which can cause the price to be negatively affected in the case of sale. Structural balance sheet interest rate risk Structural balance sheet interest rate risk relates to potential losses in the event of adverse trends in market interest rates. Interest rate fluctuations affect both net interest income and equity. The intensity of the impact depends to a large extent on the different schedule of maturities and repricing of assets, liabilities and off-balance sheet transactions. Structural liquidity risk Structural liquidity risk consists of the uncertainty, in adverse conditions, of the availability of funds at reasonable prices, to enable an entity to meet the obligations undertaken and finance the growth of its investment business. As a supplement to the various metrics, the entity has a well defined Contingency Plan, which identifies alert mechanisms and sets out the procedures to follow if the plan needs to be activated. Operational risk Operational risk is the risk of loss due to inadequate or failed internal processes, people and systems or from external events. This definition includes legal risk, but not reputation risk. Reputational or brand risk is taken into account by qualitatively evaluating the impact on end customers of any identified operational risks. Reputational risk The Entity's approach includes mechanisms to assess, measure and manage new risks, enabling the Entity to respond quickly and efficiently to adverse situations that could pose reputational risk and result in financial losses. In this respect, the new corporate risk culture has led to a more demanding and rigorous risk management model embedded in the Entity's strategy and organisation that ensures comprehensive treatment of risks under the slogan “We are all risks”. Tax risk In view of the possibility of sustaining a higher-than-expected tax effect on transactions, the reform to the Corporations Act included a series of measures designed to improve corporate governance, such as Tax Risk Management (TRM). Listed companies are obliged to manage tax risk appropriately and the Board of Directors of these companies is ultimately responsible in this respect. 47 E.4 Identify if the company has a risk tolerance level, including tax risks. In line with recommendations issued by the main international regulatory bodies indicating that banks should implement systems to define and monitor their level of risk appetite, at its meeting of 23 September 2014, the Board of Directors approved the BFA-Bankia Group's Risk Appetite Framework (RAF). Amendments were approved subsequently at the Board of Directors meetings held on 23 July and 17 December 2015. Risk appetite is understood as the amount and type of risk the Entity is willing to take in its activity in order to meet its objectives, complying with regulatory restrictions and the commitments undertaken. The RAF includes a set of elements to provide a comprehensive view of risk appetite, tolerance and capacity, and compare these with the risk profile. The formalisation of the RAF, as well as the monitoring of risk appetite and tolerance, are clear improvements to the Entity's risk management compared to before. This formalisation mainly affords the following advantages as it: 1. Complies with the requirements and recommendations of good governance in the risk function of most regulators, including the new single European regulator. 2. Improves the perception of risk at all levels of the Entity, thereby strengthening the corporate risk culture. 3. Implies an exercise of transparency vis-à-vis external agents, shareholders, regulators, rating agencies, analysts and investors. 4. Lends consistency in budget preparation and planning processes with risk targets; i.e. among the various targets affecting capital, balance sheet and income statement indicators. The BFA-Bankia Group's RAF comprises the following three elements: 1. Risk appetite and tolerance statement, setting out the desired and maximum levels for the Entity of the following risks: • Global risk. • Credit risk. • Concentration risk. • Market risk. • Operational risk. • Structural interest rate risk. • Liquidity and financing risk. • Business risk. The addition of new risks in the upcoming review of the RAF is being evaluated. This review will tentatively be presented to the Board of Directors sometime during the first quarter of 2016. 2. Monitoring and control mechanisms, which define procedures to ensure the risk profile does not diverge from desired levels and does not exceed the limits established in the risk appetite and tolerance statement. 3. Roles and responsibilities, which specify the responsibilities of the various bodies, committees and units involved in establishing and monitoring the Entity's risk appetite. E.5 Identify the risks, including tax risks, that materialised during the financial year. Credit Risk The Bankia Group reduced doubtful exposures in 2015 by EUR 3,552 million. A key contributor to this improvement was the selection and sale of doubtful portfolios, a process that began in 2013 and culminated with six transactions involving a doubtful exposure of EUR 1,907 million. Stripping out this amount from the total reduction in doubtful risk, the decrease in the year was EUR 1,645 million, attributable to the monitoring and management of recoveries. The decrease in the doubtful portfolio led to a reduction in the NPL ratio for loans and receivables to 10.6% in 2015 from 48 12.9% in 2014. Also worth noting is the breakdown of doubtful assets. At 31 December 2015, 45% of assets were classified in the doubtful category for subjective criteria or are in the "curing" period. Accordingly, no loans in this portfolio are past-due that imply subjective arrears, or refinancing agreements have been reached with the customers and, therefore, there is an apparent willingness to pay. This must be verified over a period of at least six months, but can be extended to the entire grace period where applicable. Counterparty risk To mitigate the risk of trading in derivatives with financial and non-financial institution counterparties, Bankia has entered into CMOF or ISDA framework contracts, which enable it to net negative and positive positions of the same counterparty. At 31 December 2015, there were 887 netting agreements. Bankia also has collateral agreements (Appendix III of CMOF and CSA) to mitigate exposure of collateralisation to the market value of positions with the contribution of cash or bonds. There are currently 212 collateral agreements signed (129 derivatives, 74 repos and 9 securities loans). These agreements reduced the credit risk of the derivatives activity by 93.49%. Market risk Bankia’s average VaR in 2015 was EUR 1.84 million, with a maximum of EUR 3.87 million and a minimum of EUR 1.11 million. Interest rate VaR (EUR 0.99 million) accounted for the largest share of average VaR, followed by volatility VaR (EUR 0.66 million). Structural balance sheet interest rate risk An adverse movement in the yield curve could have a negative effect on the value of the Entity's assets and liabilities and its net interest margin. The other sensitivity measures calculated during the year were within the regulatory limits, which establish risk levels consistent with prudent management. Structural liquidity and financing risk The high level of available liquid assets, coupled with the decline in the commercial gap (loans minus customer deposits), is enabling the entity to cover its liquidity requirement without having to tap the wholesale market. In addition, the entity has appropriate liquidity contingency plans in place it may use in the hypothetical event of a liquidity crisis. Operational risk Operational risks in 2015 amounted to EUR 54.99 million. The main ones related to “process execution, delivery and management) (EUR 28.28 million) and “client practices” (EUR 17.4 million). These figures do not include the extraordinary costs related to ongoing and exceptional arbitration processes and legal rulings on preference shares or the related costs incurred by the Entity for legal defence. E.6 Explain the response and monitoring plans for the most threatening risks, including tax risks, of the entity. Credit Risk. Credit risk management is backed by a set of tools that can be classified according to their use in: Risk classification: Rating and scoring tools used to classify borrowers and/or transactions by risk level. The Entity also has a system for monitoring levels designed for pro-active management of risks through their classification into four categories: Levels I, II and III of monitoring, and other exposures considered standard. Risk quantification: carried out based on expected loss (provisioned) and unexpected loss on portfolios, which is the possibility of higher losses over a period of time than expected, affecting the level of capital considered necessary to meet objectives; i.e. economic capital. Risk projection: stress models are another key element of credit risk management, allowing for the risk profiles of portfolios and the sufficiency of capital under stressed scenarios to be evaluated. Recovery management: Bankia applies early warning models in lending to retail customers. They are designed to identify potential problems and offer solutions, such as adapting the conditions of the loan. Counterparty risk. The following overall limits are established to control Counterparty Risk: Overall Risk Limit (risk ceiling from all of Bankia's operations with financial institutions), Fixed-income Underwriting Framework (covers underwriting for different issuers assuming final assumption of zero), Limit on Trading in Government Debt (ceiling on all Bankia's trading with an issuer that is a state-owned entity), Alco Portfolio Limit 49 (structural portfolio allowing for fixed-income investment), and Derivatives Lines for Non-Financial Institutions (individual limits per counterparty). To mitigate counterparty risk, the Entity performs daily analysis of exposures to counterparties in order to assess cumulative risk and control potential excesses, reconciles the derivative portfolios of each counterparty regularly and calculates daily the margins to be exchanged with counterparties that have a collateral agreement signed. Market risk. Market risk is controlled through the establishment of limits based on VaR, calculated using the historical simulation method, sensitivity, maximum loss and size of the position. These limits are established according to maximum exposure approved annually by Senior Management and distributed among the different areas and business centres. The main tools used to measure and control market risk are VaR with a 1-day time horizon and a 99% confidence level and sensitivity. The main movements in market factors used in sensitivity analysis are interest rates, equity prices, exchange rates, volatility and credit spreads. Structural balance sheet interest rate risk. The Entity has a structural risk management policies and procedures framework under which it monitors regulatory and other, stricter internal limits. Based on this, it controls and monitors the sensitivity of the interest margin and the value of its assets and liabilities by simulating different interest-rate scenarios to complement regulatory scenarios. The new measurement scheme will cover on one hand the balance sheet and on the other hand the portfolio of financial assets held to maturity. Liquidity and financing risk. To monitor this risk, the Entity has management policies and procedures in place that enable it to identify, measure, monitor and control the risks inherent in the management of liquidity and financing. The analysis including the current/non-current ratio; and calculation of various liquidity ratios, underpinned by the regulatory liquidity ratio, based on different assumptions. In addition, the Entity has appropriate liquidity contingency plans in place it may use in the hypothetical event of a liquidity crisis. Operational risk. In 2013, the Entity chose the standardised approach for calculating its capital requirements, subsequently making improvements in operational risk management on several fronts, including the real loss database and the extension of the self-assessment to all Group companies. Bankia's operational risk management objectives are to foster a culture of operational risk management, especially with regard to risk awareness, assume responsibility and commitments, and service quality, ensure operational risks are identified and measured in order to prevent possible damages that could affect results. (Keep on section H) F INTERNAL RISKS MONITORING AND MANAGEMENT SYSTEMS IN RELATION TO THE FINANCIAL REPORTING (ICFR) PROCESS Describe the mechanisms entailed in the risks monitoring and management system in relation to the company’s financial reporting (System of Internal Control over Financial Reporting) process. F.1 The entity’s control environment Report, pointing out the main characteristics of at least: F.1.1. The bodies and/or functions in charge of: (i) the existence and maintenance of an appropriate and effective System of Internal Control over Financial Reporting (ICFR); (ii) its implementation; and (iii) its monitoring. Article 4 of the Board of Directors Regulations expressly states the Board of Directors shall provide the markets with prompt, accurate and reliable information (“particularly on ownership structure, substantial amendments to governance rules, trading in treasury shares and particularly significant related-party transactions”), and approve financial reporting the Company must regularly publish. In addition, article 36.2 of the Board of Directors Regulations stipulates that “The Board 50 will adopt the measures necessary to guarantee that quarterly, semi-annual and any other financial information that is disclosed to the markets is prepared in accordance with the same professional practices, principles and policies as the annual financial statements and is equally reliable”. Meanwhile, the Audit and Compliance Committee's responsibility include, inter alia, supervising the preparation and filing of regulatory financial information and, in particular, reviewing the Company's accounts. The Board of Directors has delegated in the Audit and Compliance Committee responsibility for overseeing that ICFR operates correctly. Lastly, Senior Management is responsible for designing and implementing the ICFR through the Corporate Financial Controller’s Department, which shall perform any activities required to ensure the ICFR operates correctly. F.1.2. The following elements, if existing, especially in relation to the process of elaborating the financial report: Departments and/or mechanisms in charge of: (i) designing and revising the organisational structure; (ii) clearly defining the lines of responsibility and authority, with an appropriate distribution of duties and tasks; and (iii) ensuring the existence of sufficient procedures for its correct announcement throughout the entity. The Transformation and Organisation Department is responsible for the design e implementation the organisational structure, size and functions of the Bank's different organisational groupings, as well as the operational procedures that regulate the performance of these functions in order to achieve the most efficient distribution of functions and resources possible. It is also responsible for defining and making any changes to the functions attributed to the Bank's groupings, upholding the principles of segregation of duties and organisational efficiency, as well as preparing and keeping up to date the Bank's Operations Manual and publishing the organisational chart on the website. Such updates should be duly approved by the pertinent authorised party in accordance with the prevailing system of authorities and delegated responsibilities in place for Human Resources and Organisational matters. Code of conduct, body of approval, degree of publication and instruction, principles and values including (indicating whether there is specific mention of the recording of transactions and the elaboration of the financial report), body in charge of analysing breaches and of proposing the correct actions and sanctions. The Bankia Group has a Code of Ethics and Conduct, approved by the Board of Directors, which plays a crucial role in establishing a corporate culture and way of doing things based on our corporate values: integrity, professionalism, closeness, commitment and achievement orientation. The Code of Ethics and Conduct is mandatory for all Bankia professionals and governs their relationships both within the Company and with customers, suppliers, shareholders and others that have dealings with Bankia. It sets the standards that must their behaviour in their daily work and in their decision making. It sets forth the rules and guidelines of professional conduct applicable to all employees and directors of the 51 Entity and all the Bankia Group’s businesses and activities. The objective of the Code of Ethics and Conduct is to regular permitted and prohibited conduct and set out the ethical principles and general rules that must guide the actions of the Group and the people within the scope of application. Bankia's Board of Directors and governing bodies are responsible for ensuring all activities focus on this goal, dealing with potential breaches and, if needed, taking corrective measures as and when required. All people to whom the Code of Ethics and Conduct applies have received a copy. It has also been published on the corporate intranet and on the Company's website. In addition, a specific training programme has been set up for all professionals of the Entity. The objectives of this programme include teaching these professionals how to apply Code of Ethics and Conduct correctly and report any behaviour that breaches the Code by using the Confidential Whistleblowing Channel. Bankia has an Ethics and Conduct Committee, whose functions are decided by the Board of Directors. These include operating the measures necessary to handle ethically questionable conduct; overseeing compliance with the Code of Ethics and Conduct and ensuring its proper functioning; and performing annual assessments of the degree of compliance with the Code and drafting reports for senior management. Whistle-blowing channel, which enables reporting of irregularities of financial and accounting nature to the Audit and Compliance Committee, in addition to possible breaches of the code of conduct and irregular activities in the organisation. The reports may be filed in secrecy or anonymity. The Bankia Group has a Confidential Whistleblowing Channel, as provided for in the Code of Ethics and Conduct. This channel provides a communication tool to all employees and suppliers (certified and potential) though which they can report potential breaches of the Code of Ethics and Conduct, ask questions and, as appropriate, make suggestions. The Confidential Whistleblowing Channel has a set of regulations approved by the Audit and Compliance Committee setting out the mechanisms for receiving, filtering, classifying and handling reports submitted, all in accordance with the criteria issued by the Spanish data protection agency in this respect, and guaranteeing confidentiality as it is managed by an external firm with wide experience in the field which refers complaints, queries or suggestions to the Ethics and Conduct Committee. Both the Code of Ethics and Conduct and the confidential whistleblowing channel are core elements of the crime prevention and detection model. The Ethics and Conduct Committee reports directly to the Audit and Compliance Committee. Training programs and regular updates for the personnel involved in the preparation and revision of the financial report, as well as in the evaluation of the System of Internal Control over Financial Reporting, which should at least cover accounting regulations, auditing, internal risks monitoring and management. Bankia has established mechanisms to ensure individuals involved directly in collating financial information and preparing and reviewing financial reporting have the professional skills and competence to perform such duties. In this respect, these individuals are continuously updated on prevailing legal requirements and are sufficiently able to efficiently perform their tasks and duties. 52 The Personnel Strategy and Policy Division of Bankia's oversees the Group's training activities and programmes, and keeps an up-to-date record of all training courses provided and the content thereof. Specifically, regular training and refresher courses are provided to personnel involved in the ICFR and its oversight that cover at least accounting standards, auditing, internal control and risk management. As well as induction training, during the year further training may be provided to attend to specific training needs not envisaged at the offset, such as training in response to regulatory changes or in response to specific requests from departments for certain courses. F.2 Financial Reporting Risks Assessment At least reporting the following: F.2.1. What are the main characteristics of the process of identifying risks, including those of error or fraud, with regards to: Whether the process does exist and is documented. Bankia has developed a procedure for identifying material areas and relevant processes, which takes into account the risk of errors and fraud that could significantly affect the Group's financial reporting. Whether the process covers the entire objectives of the financial reporting, (existence and occurrence; integrity; evaluation; presentation, breakdown and comparability; and rights and obligations), if updated and at what frequency. This procedure has been designed taking into account all financial reporting objectives (existence, integrity, valuation, presentation and disclosures, and rights and obligations). The procedure is documented, establishing the frequency, methodology, types of risks as well as other guidelines, and the Corporate Financial Controller's Department is responsible for implementing and updating this procedure. The procedure to identify relevant processes and areas is performed once a year using the latest financial information. However, this assessment will also be carried out whenever circumstances not previously identified arise that result in possible errors in the financial information or when substantial changes in transactions could lead to new risks. The existence of a process for identifying the consolidation perimeter, considering, among other things, the possible existence of complex corporate structures, instrumental or special purpose entities. The Company therefore avails of a monthly procedure for updating and verifying the scope of consolidation performed by the - Corporate Financial Controller's Department. This procedure is based on the Group's consolidation tool and enables Bankia to ensure any variations in the scope of consolidation in the different reporting periods are correctly included in the Group's consolidated financial statements. The Regulations of the Board of Directors also authorise the Board to approve 53 resolutions concerning the creation or acquisition of shares in special purpose vehicles or entities resident in countries or territories considered tax havens, and any other transactions or operations of a comparable nature whose complexity might impair the transparency of the Company and the Group. Whether the process takes into account the effects of other types of risks (operational, technological, financial, legal, reputation, environmental, etc.) in the manner in which they affect the financial statements. The risk identification process takes into account of the impact of other types of risks (e.g. operational, technological, financial, legal, tax, reputational, and environmental) to the extent that these could affect the Bank’s financial reporting. Which corporate governance body supervises the process? The Audit and Compliance Committee's duties include supervising the effectiveness of internal control and, specifically, periodically reviewing the internal control and risk management systems, so that the principal risks are identified, managed and appropriately disclosed. F.3 Control activities Indicate, specifying their main characteristics, the existence of at least the following: F.3.1. Procedures for reviewing and authorizing the financial reporting and the description of the ICFR, to be published at the stock market, indicating responsibilities, as well as the descriptive documents of cash flows and monitoring (even in connection with fraud risks) of the various types of transactions that could materially affect the financial statements, including the accounting closure proceedings and the specific revision of the judgements, estimates, evaluations and relevant projections. As stated in section F.1.1, the Board of Directors has delegated the authority to oversee the correct functioning of the ICFR to the Audit and Compliance Committee. The main duties of this Committee are: 1.- Supervise the effectiveness of the Company’s internal controls, internal audit, regulatory compliance and risk management systems and discuss with the statutory auditor any material weaknesses of the internal control system that may have been detected in the audit, all while safeguarding independence. To this end, where appropriate the Committee may make recommendations or submit proposals to the Board of Directors, along with the related follow-up period. In particular, regarding internal reporting and control systems: - verify the appropriateness and integrity of internal control systems and review the appointment and replacement of those responsible for them; - review and supervise the preparation and integrity of the financial information regarding the Company and, where appropriate, the Group, reviewing compliance 54 with regulatory requirements and the proper delimitation of the scope of consolidations and the proper application of accounting principles; - periodically review the internal control and risk management systems, so that the principal risks are identified, managed and appropriately disclosed; - establish and supervise a mechanism whereby staff can confidentially report any irregularities with potentially serious implications they detect within the Company, in particular financial or accounting irregularities; and - establish and supervise a system for preventing and detecting crimes that may result in criminal liability for the Company. 2.- Supervise the preparation and filing of regulatory financial information and make recommendations or submit proposals to the Board of Directors to safeguard the integrity of the financial information, and in particular: - report to the Board of directors, in advance, on the financial information that the Company must publish periodically; - review the Company’s accounts, to ensure compliance with legal requirements and proper application of generally accepted accounting principles, and report on changes to accounting principles and criteria proposed by management; and - review issue prospectuses and any periodic financial information the Board is required to provide to the markets and market supervisory bodies. The responsibilities of the Corporate Financial Controller's Department include, inter alia, overseeing accounting management and the preparation of the Group's periodic financial statements, as well as the financial information disclosed to the markets and regulatory bodies. This Department is also in charge of designing, implementing and regularly updating the System of Internal Control Over Financial Reporting (ICFR). Depending on the nature and frequency of the financial reporting, different levels of responsibility have been assigned to different departments in the organisation: - the preparation of regulatory half-yearly and annual financial information is the responsibility of the Corporate Financial Controller's Department, which reports to the Chief Executive Officer. - the preparation of quarterly financial information for analysts and investors is the responsibility of the Corporate Finance Department, which reports to the Chief Executive Officer. When preparing this information, the Corporate Financial Controller's Department and the Corporate Finance Department call on the support of the departments and/or units responsible for collecting certain supporting information that has to be disclosed in the periodic financial reports. In addition, once the information has been prepared, and before it is published, these departments and units are also required to review and give final approval of the information under their responsibility. Within the process of preparing half-yearly and year-end financial information, the Corporate Financial Controller's Department is responsible for the accounting records arising from the various transactions that took place in the Bank and the main control activities identified in the accounting close process based on the materiality thresholds defined. In this preparation, control procedures have been defined and implemented that guarantee the quality of information and its reasonableness ahead of its presentation to management. In this respect, the Corporate Internal Audit Department is in charge of the proper functioning of the internal control and risk management system, as well as compliance with regulations and procedures, issuing any recommendations for improvement it deems appropriate. The Audit and Compliance Committee is also involved in this review, notifying the Board of Directors of its conclusions on the financial information that the Company must publish periodically before it is disclosed. Ultimately, the Board of Directors approves the financial information that the Company must periodically disclose. These duties are set forth in the Board of Directors Regulations, as described in point F.1.1 above. This review is documented in the minutes of the meetings of the Board and its Committees. The description of the ICFR is examined by the Corporate Financial Controller's Department 55 and the Corporate Internal Audit Department. Within the framework of the specific controls and activities regarding transactions that may significantly affect the financial statements, the Bankia Group has identified material areas and specific risks, as well as significant processes in these areas, differentiating between business processes and transversal processes, and has documented in detail each of the processes, flows of activities, existing risks, controls performed, the frequency thereof, and those responsible for carrying out these activities. In order to identify the critical areas and significant processes, the Group has used the materiality thresholds defined for the main financial figures in its financial statements, and has taken into account both qualitative and quantitative matters. The business processes identified affect the following critical areas: - Loans and receivables. - Financial liabilities at amortised cost. - Debt securities. - Derivatives. - Non-current assets held for sale. - Investments. - Tax assets and liabilities. - Provisions. - Fees and commissions for service transactions. The transversal processes identified are as follows: - Accounting close. - Consolidation. - Judgements and estimates. - General IT controls. Accordingly, the accounting close process includes the following phases: - Accounting close process, including revision, analysis and control tasks to ensure that the monthly financial information offers a true and fair view of the Entity. - Preparation of financial statements. - Preparation of confidential financial statements for supervisory bodies. - Preparation of public information. In addition, the accounting judgements and estimates process, backed by a specific policy approved by the Management Committee, is designed to validate and confirm estimates that could have a material impact on the financial information. These mainly refer to: - The fair value of certain financial and non-financial assets and liabilities. - Impairment losses on certain financial assets, considering the value of the guarantees or collateral received and non-financial assets (mainly real estate). - The assumptions used in the actuarial calculation of post-employment benefit liabilities and obligations and another long term obligations. - The estimate of costs to sell and the recoverable amount of non-current assets held for sale, investment properties and inventories acquired by the Group in payment of debt, by nature, condition and purpose. - The useful life, fair value and recoverable amount of tangible and intangible assets. - The recoverability of recognised tax assets. - The estimate, at each date, of the potential impacts of legal proceedings and claims lodged against the Group in the course of its business. - The estimate, at each date, of the potential impacts of the existence of tax assessments appealed and the results of tax inspections for the years open for review. The head of each area affected is in charge of making estimates. In addition, the Corporate 56 Financial Controller's Department, during the preparation of financial reports, analyses these estimates to assess their consistency and reasonableness, and presents them to the Bank's Management Committee for approval before they are ultimately approved by the Board of Directors. As part of the Entity's ICFR assessment process, in 2014 an internal certification process was designed and implemented to ensure the reliability of the half-yearly/annual financial information for its disclosure to the market. In this process, each person in charge of the key controls identified certifies, for the given period, the effective execution of the controls. The Entity carried out two certification processes in 2015 for the preparation of the halfyearly and annual financial statements. No significant incidents were uncovered that could have a material effect on the reliability of the financial information. For the preparation of financial statements, the Corporate Financial Controller presents the results of the certification process to the Board of Directors and the Audit and Compliance Committee. Moreover, the Corporate Internal Audit Department carries out supervisory functions, as described in sections F.5.1 and F.5.2. F.3.2. Policies and procedures of internal control of information systems (especially on safety and security of access, monitoring of changes, operating them, operational continuity and separation of functions) that back the entity’s relevant processes with regards to the elaboration and publication of the financial report. The Corporate Financial Controller's Department prepares specifications for the policies and procedures concerning IT systems that are used to prepare and publish financial information. The Information Security General Policy and Regulations rolled out across the Entity's IT systems are applied to the systems on which financial reporting is based and those used for its preparation and control. The Personnel, Resources and Technology Department is responsible for the Bank's IT and telecommunication systems. Its duties include defining and monitoring the security policies and standards for applications and infrastructures, including the IT internal control model. The key tasks assumed by this department in relation to IT systems are as follows: - Data access and physical security systems. - Data access and logical security systems. - Back-up management. - Management of scheduled tasks. - Incident management. - Systems incident management. The Bankia Group has set of rules regulations, including the Information Security General Policy and Regulations, which are mandatory for anyone who processes information. These documents are available to all employees on the Corporate intranet. The Information Security General Policy constitutes the general regulatory framework, setting for the responsibilities with respect to data protection and covering the general philosophy, the goals, the principles and the acceptable ways of proceeding with respect to information security, and constituting the first level of this set of rules and regulations. The objective is to adequately protect the information of the Bankia Group. The General Security Regulations detail the actions and controls applied to protect the Bankia Group's information. Its aim is to support and facilitate the Policy. In this respect, it sets out governance of information security, defining the access-protection measures and controls, and implementation of the documented operational procedures and guidelines, which are reviewed periodically in order to manage security in applications. It defines the principles of segregation of duties, the management of back-up copies, the definition of responsibilities and functions 57 regarding security, training and raising awareness among those who process data, as well as issues regarding confidentiality, integrity and availability of information and assets. The Company's development process, which broadly encompasses the development of new applications or modification of existing applications and appropriate management of these projects, is based on maturity models that guarantee software quality and, especially, the appropriate processing of transactions and the reliability of information. The Entity has a Business Continuity Policy, which sets for the purposes and targets of its business continuity programme, understood as an ongoing management and governance process backed by senior management and endowed with the appropriate resources to implement and maintain a business continuity management system. The main objective of this system is to prevent or minimise potential losses for the organisation caused by a disruption, ensure that the organisation can give a planned response to any incident, especially those that could threaten its survival. Therefore, strategies are laid out for each critical activity to enable their recovery. A testing and trial schedule is drawn up at the beginning of each year to ensure that all the continuity preparations are executed with the determined frequency. Bankia's business continuity system is BSI certified in accordance with the ISO 22301:2012 standard. The Company has back-up architecture in its main processing centres. Back-up policies and procedures also ensure information is available and can be recovered in the event of a loss. Back-up procedures and recovery plans are evaluated by independent units to ensure they are effective and that transactions involving financial information are appropriately processed and registered. F.3.3. Policies and procedures of internal control aimed at supervising the management of activities sourced out to third parties, including the aspects of valuation, calculation or assessment entrusted to independent experts, which could materially affect the financial statements. The Bankia Group has a policy for outsourcing services and functions approved by the Board of Directors, along with a governance model for outsourcing management. The policy for outsourcing, understood as delegating to a third party the provision of services and/or exercise of functions inherent in the normal or typical provision of banking or investment services, outlines the criteria and guidelines necessary to address specific aspects of outsourcing to: comply with applicable legislation; identify, measure, control and management the inherent outsourcing risks; and adopt appropriate measures to prevent or mitigate exposure to potential risks (operational, reputational and concentration), in particularly when essential services or functions are outsourced. The Bankia Group's outsourcing policy is supplemented with information and monitoring procedures, which are applied until the outsourcing arrangement is concluded (including the preparation on reasons underlying the outsourcing, the arrangement of the outsourcing agreement, completion of the agreement until its conclusion, contingency plans, exit strategy). In this respect, it is supplemented with the supplements the Governance Model for Outsourcing Management. Among other things, implementation of model unifies the risk management procedures associated with the outsourcing, prevents functional overlaps and ensures regulatory compliance. Before outsourcing essential functions and services, the Entity conducts a feasibility study of the service or function, and selects and evaluates providers. The feasibility study of the service or functions to be outsourced takes into consideration, inter alia, the following factors: regulatory issues that affect the outsourcing; the impact of the outsourcing on the entity’s business and the operational, reputational and concentration risks it could entail; the entity’s ability to supervise the outsourced functions effectively and manage the risks associated with the outsourcing adequately and its experience in doing so; and preparation, application and maintenance of an emergency data recovery plan in the event of catastrophes and regular verification of IT security mechanisms as necessary in light of the outsourced function or service. 58 Providers are selected and evaluated in accordance with a number of factors to ensure: that they have the competence, ability and necessary authorisations and permits to provide the outsourced essential service or function reliably and professionally; that they effectively provide the outsourced service or function, supervision the correction provision and that they have personnel with appropriate training and experience; and that the provider manages the outsourcing risk adequately (e.g. it has measures to safeguard confidential information, performs regular data back-ups and security checks, and has, applies and keeps up to date an emergency and contingency plan to enable it to continue its activity and limit losses in the event of serious incidents in the business). The organisational unit that outsources each essential service or function is responsible for permanent control and monitoring of the services or functions performed by the provider. At least every six months, it must prepare a report on the monitoring and control of the provider and furnish this to the organisational groups that are assigned the internal control function of the Group. In any event,