tips for

Transcription

tips for

©Shutterstock.com
©Thiago Leite
©Andresr
©gary yim
tips for flying in brazil
tips for
FLYING IN BRAZIL
2nd Edition
2
INTRODUCTION
Welcome to Brazil!
ABEAR is an association which represents the most important
airlines operating in the country. Through its initiatives, ABEAR
aims to encourage the development of the Brazilian aviation
sector and in so doing to directly benefit passengers.
This guide offers useful tips for foreigners traveling in Brazil –
from the moment you begin to plan the trip and buy the ticket
through to internal travel and your arrival in the destination
cities. The following pages are full of detailed and easy-to-access
information, designed to make your stay in the country even
more enjoyable.
Enjoy your flight!
FOUNDERS
MEMBERS
ABEAR would like to thank our technical consultant, Adalberto Febeliano and
the airline staff who have collaborated on the creation of this guide.
EVERYTHING YOU
NEED TO KNOW...
5
10
23
28
46
55
WHEN YOU BUY THE TICKET
PREPARING FOR THE TRIP
AFTER LANDING
DURING YOUR STAY IN BRAZIL
ACCESSIBILITY
USEFUL LINKS AND CONTACTS
© Andresr / Shutterstock.com
WHEN YOU BUY
THE TICKET
5
to
agos
AIR TICKETS
I PLAN TO VISIT SEVERAL CITIES IN BRAZIL. HOW
CAN I SAVE ON TICKETS?
Brazil is a country with the dimensions of a continent. In order to
visit different places during the same trip, some internal air travel
will be necessary. Depending on the number of flights anticipated,
it may be possible to save money with the use of an airpass. This
is a multiple flight pass which is sold only to foreigners or nonBrazilian residents and which is linked to an international flight
to Brazil (or to other South American countries in the case where
the airpass covers other cities on the continent). Here’s how it
works: You pay a fixed amount for a fixed number of destinations;
usually a minimum of four up to a maximum of nine. Depending
on the specific airpass, you have a period of 30 to 90 days to use
it. The flight dates are flexible, but the whole itinerary must be
confirmed before departure.
Note: Only travel agencies abroad
gosto
can sell theseapasses
and there are no discounts for children. For
more information BROL e GOL.
1
2
6
HOW CAN I PAY LESS FOR DOMESTIC FLIGHTS?
To purchase cheaper domestic flights, the golden rule is
to avoid the high season. However if you have to fly during peak
periods, buy your tickets several months in advance, choose less
popular days – usually Tuesday, Wednesday, Saturday and in the
middle of holiday periods – and try to fly late at night, early in
the morning or between 10 am and 4 pm.
HOLIDAYS
SCHOOL HOLIDAYS AND PUBLIC HOLIDAYS IN BRAZIL
• School Holidays: Summer holidays begin in the second fortnight of
December, continue through January and finish in the first fortnight
of February. Winter holidays are in July.
• Extended Public Holidays: The number of people traveling tends to
increase the day before a holiday break as well as the first and last
days of the break. Be aware of the principal holidays in Brazil:
New Year’s Day January 1st. During the days leading up New
Year’s Day there is a lot of air travel, in particular
to coastal areas.
Carnival The longest public holiday in Brazil, Carnival
extends for five days, from Saturday to
Wednesday but many travelers extend the break
to ten days, from the previous Friday right up
until the Sunday following Carnival. The actual
date varies from year to year but it always begins
on the Saturday 50 days before Easter Sunday.
Easter The holiday lasts for three days, from Good
Friday to Easter Sunday. The date varies but falls
somewhere between March 22nd and April 25th.
Tiradentes April 21st.
Labor Day May 1st.
Corpus Christi This public holiday is on a Thursday, sixty days
after Easter Sunday.
Independence Day, Brazil September 7th.
Our Lady of Aparecida/ October 12th. Also known as “semana do saco
Children’s Day cheio” (“Fed-up Week”) when many schools and
universities have a week’s break. It’s a week full of
school excursions and graduation travel.
Finados (Day of the Dead) November 2nd.
Proclamation of the Republic November 15th.
Christmas December 25th.Christmasisthemostimportant
holiday in the country and is accompanied by a
very large number of travelers during the holiday
and in the subsequent days.
7
when you buy the ticket
WHAT TAXES AND FEES APPLY ON DOMESTIC
FLIGHTS IN BRAZIL?
When the ticket is bought, you will pay the total of the ticket plus a
departure tax which is applied for the terminal usage and for airport
administration. This tax varies from airport to airport and can also
differ based on whether the flight is international or domestic.
3
SPECIAL NEEDS
WHAT TO DO IN THE CASE OF A MEDICAL
RESTRICTION?
If the passenger has a restrictive medical condition, consultation with
a medical practitioner before planning air travel is recommended.
This is the case for people with serious cardiac deficiency or
respiratory problems, those in a post-operative period or passengers
who have recently suffered a heart attack or fracture. In the airplane,
the pilot is responsible for the wellbeing of the passengers and can
therefore deny boarding to anyone deemed to present a risk, for
example in the case of contagious disease. To prevent issues, the
passenger must send to the company, up to 48 hours before the flight,
the MEDIF form (sees details on page 48)
or a signed, complete doctor’s statement
(ideally in English, Portuguese or Spanish).
The doctor’s statement (issued up to seven
days before the flight) must include origin
and destination of the trip, flight dates,
maximum flight time allowed and the
doctor’s medical opinion. When presenting
this at check-in, having two copies is
recommended, as there have been cases in
which the airline needed to retain a copy.
4
8
WHAT ARE THE GUIDELINES FOR EXPECTANT MOTHERS?
Pregnant women can travel by air but they should first consult
with both their doctor and the airline. If air travel is authorized,
a pregnant woman will need to fill in and sign a Statement of
Responsibility form at the time of check-in. The rules are not
standardized among the airlines, but in general, from the 28th
week of pregnancy, the doctor’s statement authorizing the trip is
necessary. The doctor’s statement (issued up to seven days before the
flight) must include the origin and destination of the trip, flight dates,
maximum flight duration allowed, the baby’s due date, gestational
age and the doctor’s medical evaluation. From the 36th week, it may
5
be necessary to present the MEDIF form 48 hours in advance for
the airlines’ analysis (the MEDIF form is available on the airlines’
websites; see more details on page 48). When the pregnancy is at
an advanced stage, the pregnant woman must be accompanied by
the doctor responsible (the period to which this rule applies varies
by company). And, from the 39th week, flying is not usually allowed.
After the birth, mother and baby may travel from the 8th day on.
WARNING: On domestic flights, the airlines can require a certified
medical evaluation issued in Portuguese and signed by a Brazilian
doctor. Check with the airline beforehand. Please note: guidelines
are more strict in the case of multiple pregnancy (more than one
baby) or where there are complications.
SPECIAL NEEDS
Passengers needing to request special assistance, like those with a
disability, must inform the airline at least 48 hours in advance. There
is more information available on page 47.
9
© Andrzej Kubik/Shutterstock.com
PREPARING FOR
THE TRIP
DOCUMENTS
WHICH DOCUMENTS
WILL BE REQUIRED FOR
ENTRANCE INTO BRAZIL?
Tourists from all countries are welcome
in Brazil; however Brazil applies the
principle of reciprocity in its visa
requirements. If a country places
restrictions or entrance requirements
on a Brazilian citizen, the same
conditions will be applied to citizens of
that country entering Brazil. Please refer
to the following visa and document
requirements for each nationality*.
6
7
I WISH TO TRAVEL NOT ONLY TO BRAZIL, BUT ALSO
TO OTHER MERCOSUR COUNTRIES. DO THE SAME
REQUIREMENTS APPLY?
No. Although South America is made up of almost exclusively
Mercosur countries (members or associates) there is no unified visa
requirement. For example, U.S. citizens, Australians, Canadians and
Japanese need visas to enter Brazil, but do not need visas for most
other South American countries. Some countries do not require a
visa, but they charge a reciprocity fee which must be paid before
the passenger checks in - before travelling, check the policy for
each destination.
*This information is subject to change; please check the most recent information from
the Brazilian Ministry of External Affairs (Itamaraty) or with the Brazilian embassy or
consulate in your country.
11
preparing for the trip
I AM A FOREIGNER WHO NORMALLY RESIDES IN A
MERCOSUR COUNTRY (MEMBER OR ASSOCIATE MEMBER).
WHAT DOCUMENTS DO I NEED TO TRAVEL TO BRAZIL?
If Brazil requires no visa for your nationality (check details below and
on the next page), you simply present the identity document issued to
you by the foreign authority of your country of residence in Mercosur
– no passport is required. Otherwise, you must use the passport of
your nationality with the appropriate visa. For example, American,
Australian, Canadian and Japanese residents in Argentina need a
passport and visa to enter Brazil.
8
Source: Mercosur
dOCUMENTS
DO NOT REQUIRE A VISA
5 Only need to present identity document – members and associates of
Mercosur: Argentina, Bolivia, Chile, Equador, Paraguay, Peru and Uruguay
(permitted to stay for up to 90 days) and Venezuela (permitted to stay for
up to 60 days).
5 Only need to present passport:
Permitted to stay for up to 30 days: Singapore.
Permitted to stay for up to 90 days: Bahamas, Barbados, Bosnia, Costa
Rica, Croatia, El Salvador, Guatemala, Guyana, Honduras, Hong Kong,
Iceland, Ireland, Israel, Liechtenstein, Macau, Malaysia, Malta, Mexico,
Monaco, Morocco, Namibia, New Zealand, Norway, Philippines, Poland,
Portugal, Russia, San Marino, Serbia, South Africa, South Korea, Suriname,
Switzerland, Thailand, Trinidad and Tobago, Tunisia, Turkey, Ukraine, United
Kingdom, Vatican City.
Maximum stay 90 days per 180 day period: Austria, Belgium, Bulgaria,
Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece,
Holland, Hungary, Italy, Latvia, Lithuania, Luxemburg, Malta, Romania,
12
Slovakia, Slovenia, Spain, Sweden.
Require a visa
Australia, Azerbaijan, Bahrain, Bangladesh, Belarus, Belize, Benin, Bhutan,
Botswana, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Canada,
Cape Verde, Central African Republic, Chad, China, Comoros, Cook Islands,
Congo, Cuba, Democratic Republic of Congo, Djibouti, Dominica, Dominican
documents
Afganistan, Albania, Algeria, Angola, Antigua and Barbuda, Armenia,
Republic, East Timor, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Fiji,
Gabon, Gambia, Georgia, Ghana, Grenada, Guinea, Guinea-Bissau, Haiti,
India, Indonesia, Iran, Iraq, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya,
Macedonia, Madagascar, Malawi, Maldives, Mali, Mariana Islands, Marshall
Islands, Mauritania, Mauritius, Micronesia, Moldova, Mongolia, Montenegro,
Mozambique, Myanmar, Nauru, Nepal, Nicaragua, Niger, Nigeria, North
Korea, Oman, Pakistan, Palau, Palestinian Authority, Papua New Guinea,
Qatar, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the
Grenadines, Samoa, São Tomé and Principe, Saudi Arabia, Senegal, Sierra
Leone, Seychelles, Somalia, South Sudan, Sri Lanka, Sudan, Swaziland, Syria,
Tajikistan, Tanzania, Togo, Tonga, Turkmenistan, Tuvalu Islands, Uganda,
United Arab Emirates, United States of America, Uzbekistan, Vanuatu,
Vietnam, Yemen, Zambia, Zimbabwe.
REQUIRE A “LAISSEZ-PASSER”
Countries with which Brazil does not have diplomatic relations: Kosovo,
Sahrawi Arab Democratic Republic, Taiwan.
Source: Brazilian Ministry of External Affairs (Ministério das Relações Exteriores – Itamaraty)
PASSPORT VALIDITY
Note: For entry into Brazil your passport must be valid for at least six
months from the date of entry into the country. If you have a visa in an
expired passport or one expiring within six months, you should submit both
the passport with the visa and a new passport with the required validity.
13
CROSSING LAND BORDERS
Passengers who are crossing land borders, should ensure that their passports
are stamped when they exit Brazil. For example, at the Iguazu Falls border,
it can happen that visitors do not receive an exit stamp and then encounter
problems when re-entering Brazil.
Source: Mercosur
CHILDREN
9
14
WHAT CONDITIONS APPLY TO CHILDREN UNDER 18 WHO
FLY UNACCOMPANIED TO BRAZIL?
Firstly, it is essential to adhere to the rules governing the minor’s
departure from the country of origin. Generally, before traveling,
you must present a notarized authorization to travel, signed by both
parents or by the legal guardian (see page 16). This documentation
will also be necessary for unaccompanied minors under 12 years of
age on Brazilian domestic flights. Adolescents of 12 to 17 years of age
can travel alone without authorization on Brazilian domestic flights.
To present this documentation to the
Brazilian authorities upon arrival in
Brazil, it must be legalized by a Brazilian
consulate before the trip - the consulate
also will provide information on the
possible need for a sworn translation
of the document.Normally, this is not
required in the case of languages
commonly used by Brazilian airlines.
These are Spanish and English. In
case of questions, contact the airline
or consult the site of the Brazilian
Consular Portal.
WHAT CONDITIONS APPLY TO A MINOR WHO ARRIVES
IN BRAZIL ACCOMPANIED BY ONLY ONE PARENT OR
ACCOMPANIED BY A PERSON WHO IS NOT THE CHILD’S
LEGAL GUARDIAN?
It is essential to adhere to the rules governing the minor’s departure
from the country of origin accompanied by only one parent or by
another adult. The general rule is that before leaving your country
of origin, you must present to Immigration a notarized authorization
to travel, signed by the absent parent or in the case where the
minor is accompanied by an adult who is neither a parent nor legal
guardian, the authorization must be signed by both parents or the
child’s legal guardian (see page 16). This documentation will also
be necessary for unaccompanied minors under 12 years of age on
Brazilian domestic flights. Adolescents of 12 to 17 years of age can
travel alone without authorization on Brazilian domestic flights. To
present this documentation to the Brazilian authorities upon arrival
in Brazil, it must be legalized by a Brazilian consulate before the
trip - the consulate also will provide information on the possible
need for a sworn translation of the document.Normally, this is not
required in the case of languages commonly used by Brazilian
airlines. These are Spanish and English. In case of questions, contact
the airline or consult the site of the Brazilian Consular Portal.
10
CHI L D R E N U N D E R 12
As a general rule, airlines do not permit children under five to travel
unaccompanied on international flights. The person responsible for
the child should check the rules of the specific airline with whom the
child will fly. Some overseas airlines will not accept a child under 12
without the presence of the child’s parent or legal guardian.
15
AUTHORIZATION
Child T ravel Consent form
MINISTÉRIO DAS RELAÇÕES EXTERIORES
AUTORIZAÇÃO DE VIAGEM PARA O EXTERIOR DE MENOR BRASILEIRO
Resolução CNJ nº 131, de 26/05/2011.
PARA MENOR SOMENTE NA COMPANHIA DO PAI, MÃE OU
FOR
MINOR ACCOMPANIED
HIS/HER/FATHER/MOTHER
OR BYby
DE TERCEIRO
MAIOR E BY
CAPAZ/
For minor accompanied
LEGALLY
ABLE THIRD PERSON
his/her/father/mother
or by legally able third person.
FOTO
Photo
PHOTO
(OPCIONAL
(Optional)
Optional)
PRAZO
DEdate:
VALIDADE:
___________________________
expiry
__________________________________
Se
não definido,
a validade
será de 2 (dois) anos/If undefined, valid for 2 years.
If undefined,
valid
for 2 years
o(a) menor
authorize the minor
I Autorizo(amos)
(we) authorize
the I(we)
minor
____________________________________________________________________/____________________________
nome completo full name
nº do passaporte passport nr.
___________________________, ____/_____/_________ sexo__________ natural de__________________________________________
nr.e país city and country
full
órgãoname
expedidor issuing authority data de expedição date of issue sex
born in passport
cidade
sex
born in
nascido(a) em date of birth _____/______/_______ viajar para o Brasil, dentro do território brasileiro, e a viajar do Brasil com destino
issuing
authority
date of issue
city and country
ao exterior. to travel to Brazil, to travel within Brazil and to travel abroad from Brazil
na companhia
do(a)(e) in company of: to
� PAI
fatherto�Brazil,
MÃE mother
� TERCEIRO
CAPAZ,
person,
adult and
date
of birth
travel
to travel
withinMAIOR
BrazilEand
to third
travel
abroad
legaly able abaixo identificado (a) identified bellow:
_____________________________________________________________/__________________________/_________________________________
from
Brazil in company of
father
mother
third person, adult
and legaly able
nome completo full name
nacionalidade nationality
estado civil marital status
identified
bellow:
residente em address____________________________________________cidade
city_______________________ país country__________________
carteira de identidade ID card / passaporte no. passport nr._________________ emitido(a) por issued by _____________________________________
nationality
full
name
data de expedição date of issue____/______/______.
1 � PAI Father � TUTOR Tutor
address
� GUARDIÃO Guardian
city
ID
card/Passport
nr.
Nome
Name
________________________________________________________
________________________________________________________
Nome Name issued by
________________________________________________________
date
ofAddress
issue
Endereço
________________________________________________________
Documento de Identidade ID card/Passaporte nº Passport nr.
1
Father
Tutor
Guardian
________________________________________________________
Órgão expedidor Issuing authority
________________________________________________________
Endereço Address
________________________________________________________
Documento de Identidade ID card/Passaporte nº Passport nr.
2
Mother
Tutor
Guardian
________________________________________________________
Órgão expedidor Issuing authority
Local Place:_______________, em date _______/_______/________
Local Place:_________________, em date _______/_______/________
Assinatura
________________________________________________________
Assinatura
(por autenticidade ou por semelhança by authenticy or similarity-§ 1º artigo 8º)
RECONHECIMENTO DE FIRMA signature authentication
(por autenticidade ou por semelhança by authenticy or similarity-§ 1º artigo 8º
Name
________________________________________________________
Address
RECONHECIMENTO DE FIRMA signature authentication
ID card/Passport nr.
Place
Name
Address
ID card/Passport nr.
Issuing authority
16
marital status
Tutor � GUARDIÃ Guardian
2 � MÃE Mother � TUTORA
country
Issuing authority
, date
Place
, date
Signature
Signature
SIGNATURE authentication
by authenticy or similarity
SIGNATURE authentication
by authenticy or similarity
HEALTH
DO I NEED TO HAVE VACCINATIONS
BEFORE ENTERING BRAZIL?
Brazil does not require foreigners arriving in the country to carry an
International Certificate of Vaccination or Prophylaxis. However, preparing
for an overeas trip offers an ideal opportunity to check the validity of
your routine vaccinations – tetanus, diphtheria, measles, mumps, rubella
(German measles), polio, haemophilus influenzae type B (Hib) and
hepatitis B. The only exception is vaccination against yellow fever. Since
1942, Brazil has not had any cases of yellow fever in the cities but there
are some regions where selvatic yellow fever is endemic. Vaccination
against yellow fever is recommended for travelers over the age of 6
months who will be visiting forest areas or engaging in rural activities or
ecotourism in the regions listed below. The vaccination should be done at
least 10 days before visiting a yellow fever area and is valid for 10 years.
The US government recommends that its citizens also be vaccinated
against hepatitus A, hepatitus B and typhoid fever.
11
Source: Brazilian Ministry of Health (Ministério da Saúde) and US Department
of State.
All states of the northern region (Acre, Amazonas, Pará, Rondônia, Roraima,
Tocantins), all states of the central western region (Distrito Federal, Goiás, Mato
Grosso, Mato Grosso do Sul), Maranhão, Minas Gerais, the southeast of Piauí,
the west of Bahia, the west of Paraná, the west of Santa Catarina, the northeast
of Rio Grande de Sul and the northeast of São Paulo. Note: Vaccination is not
necessary if your itinerary does not include these areas, for example if you are
traveling only in Fortaleza, Recife, Rio de Janeiro, Salvador and São Paulo.
Source: Brazilian Ministry of Health (Ministério da Saúde)
yellow fever
Rural and forest areas which present a risk of
Yellow Fever
17
What is the situation with malaria in Brazil?
In Brazil the risk of malaria infection is limited to the
Amazon region which includes the following states: Acre, Amapá,
Amazonas, the west of Maranhão, the north of Mato Grosso,
Pará, Rondônia, Roraima and Tocantins. There exists no effective
vaccine against the disease. The vector (or carrier) mosquitoes are
most active between sunset and sunrise. To avoid exposure it is
recommended that travelers wear light- colored clothing with long
sleeves and long pants and use mosquito repellant on exposed
areas. You should also look out for symptoms like fever, aching
body or headaches and should seek medical attention as soon as
possible, ideally within 48 hours of the first symptom.
12
Source: Brazilian Ministry of Health (Ministério da Saúde) and US
Department of State.
ANIMALS
What requirements are there when entering
Brazil with household pets?
Cats and dogs from other countries are accepted in Brazil but it is
important to plan ahead if bringing them. A veterinarian should be
consulted in the home country beforehand. The following are the
requirements for the transport of domestic cats and dogs as laid out
by the Brazilian authorities and the airlines. Other pets including
domestic birds require an importation permit from the Brazilian
Ministry of Agriculture (Ministério da Agricultura).
13
18
On International Flights
To pick up the cat or dog in Brazil, the following documents are required:
5 International Animal Health Certificate, in Brazil a CZI or
“Certificado Zoossanitário Internacional”. This document guarantees
that the animal is healthy enough to travel. It is important to check
the necessary procedure with the Brazilian consulate in your home
country as procedures can differ from one country to another.
This certificate is generally issued by a veterinary doctor of the
Ministry of Agriculture of your country of residence or else issued
by any veterinarian and then approved by the relevant government
authority. It is essential to plan this well, since the certificate is valid
for a very short period – only 10 days from date of issue to pick up
in Brazil.
5 Proof of vaccination. Cats and dogs over the age of three months
must have been vaccinated against rabies between 30 days and one
year of the date of departure. The vaccination receipt must contain
the vaccine label and include the name of the laboratory who
produced it, the type of vaccine and the batch number.
Important: You should also check the regulations in the country of origin
to ensure that the animal will be permitted re-entry upon its return.
on domestic flights
For flights in Brazil, airlines ask for proof of vaccination and a valid
certificate of health issued by a veterinarian. It is important to check
well in advance the specific regulations of each airline and also to
be aware that transport of domestic animals is not possible on some
models of aircraft. For more information on the animal transport
guide (GTA), required for transporting animals other than dogs and
cats: Brazilian Ministry of Agriculture (Ministério da Agricultura).
19
animals
Regulations concerning the air transport of animals
Restrictions may vary considerably from one airline to another but in general:
5 The booking must be made in advance and is subject to confirmation.
5 The airline charges for the transport of the animal.
5 The number of animals per flight is limited.
5 The animal must be clean and have no unpleasant odour.
5 The animal must be in a cage, supplied by the passenger and appropriate
for the transport of the animal.
5 Only small animals are permitted inside the cabin, inside a cage and upon
payment of a fee. Larger animals must be sent with the baggage.
5 There are some restrictions on the age of the animal and on certain
breeds: many companies do no transport dogs with short snouts, as they are
more susceptible to variations in temperature and ventilation.
Guide dogs Read about the transport of guide dogs on page 53.
Source: Airline companies associated with ABEAR and the Brazilian Ministry of
External Affairs (Ministério das Relações Exteriores – Itamaraty)
BAGGAGE
What kind of clothes should I pack for a trip
to different Brazilian cities?
Generally speaking you should pack light clothing for most trips to
Brazil. However, given the size of the country, you should take care,
especially in winter. Remember also that in warmer climates, inside
temperatures are usually kept very cool.
14
20
5 The NORTHERN AND NORTHEASTERN: regions are warm all
year round with daytime temperatures varying from 20˚C to 30˚C (68°F
to 86°F). On the Northeast coast rain is concentrated between April and
July. In the Amazon region humidity is very high and this increases the
sensation of heat. The interior of the Northeast has low humidity.
5 In the SOUTHEAST AND CENTRAL WESTERN* regions the
climates vary. In coastal areas like Rio de Janeiro, summer is humid and
quite hot with maximums over 30ºC (86°F). In winter the temperature is
more moderate with cool nights. In cities of the interior at higher altitude
like São Paulo, Belo Horizonte and Brasilia summer is humid and fairly
warm with minimums of about 20ºC (68°F) and maximums under 30ºC
(86°F). The winters there are cool and dry with minimum temperatures
down to 10ºC (50°F). While temperatures do not drop to extreme levels,
you should still be prepared for the cold since most buildings have
neither good heating nor insulation.
5 The SOUTHERN REGION has hot summers and quite cold winters.
In the mountainous areas like Curitiba, minimum temperatures can fall
below 0ºC (32°F). Even in these cooler areas it is rare to find buildings with
central heating or adequate insulation.
*Read more about the weather in Rio de Janeiro and São Paulo on page 31.
WHAT ITEMS CANNOT BE BROUGHT INTO BRAZIL?
Individuals cannot import into Brazil goods for commercial
or industrial use. In addition to this, the following items are not
permitted to enter the country:
5 Cigarettes and alcohol produced in Brazil for sale exclusively
outside the country.
5 Firearms and ammunition.
15
5 Goods which are in breach of copyright.
5 Products containing genetically modified organisms.
21
5 Toy guns, replicas and imitations of firearms, except for display in
the collection of an authorized person under the terms set out by the
Brazilian Army Command, “Comando do Exército Brasileiro”.
5 Wildlife species unless accompanied by a license and technical
justification from the Department of the Environment.
5 Aquatic species for ornamental or agricultural purposes at any stage
of the life cycle, without the permission of the appropriate authority.
5 Products with falsified, altered or imitated branding or a false
indication of origin.
5 Pesticides, their components and related products.
5 Alcoholic beverages, tobacco, cigarettes and similar items if carried
by a traveler who is under 18 years of age.
5 Narcotics or drugs.
P RO D U CT S O F A N I M A L A N D V E G E TA L O R I G I N
Beginning in May 2016, a new regulation of the Ministry of
Agriculture, Livestock and Supply (Ministério da Agricultura,
Pecuária e Abastecimento) authorizes the entry of products of
animal origin in luggage. Before, only processed products of
vegetable origin were authorized to enter Brazil. The entry of these
products is limited to 5 kg (11 lb) and 10 kg (22 lb) per person,
depending on the product:
5 Industrialized meat products destined for human consumption
(commercially sterilized, cooked, extracts or meat concentrates, etc.): up
to 10 kg (22 lb) per person
5 Industrialized dairy products (sweetened condensed milk, powdered
milk, butter, cream, aged cheese, soft cheese, etc.): up to 5 liters (33.8 oz)
or 5 kg (11 lb) per person
5 Products derived from eggs (powdered eggs, pasteurized liquid eggs,
dehydrated egg whites, etc.): up to 5 kg for person
5 Fish (whole, salted fish or gutted, cured fish, gutted, smoked fish,
commercially sterilized fish): up to 5 kg (11 lb) per person
5 Products of animal origin for ornamentation: up to 5 units per person
22
© Thiago Leite / Shutterstock.com
after
LANDING
23
after landing
after landing
Time zones
HOW DO TIME ZONES AND
DAYLIGHT SAVING TIME WORK
IN BRAZIL?
Brazil has four time zones, with the official time
zone for the country (UTC/GMT -3 hours) known
as “Brasília Time” – Rio de Janeiro and São Paulo
are located in a time zone which is the same as Brazil’s capital. They
follow daylight savings time, as other states also do. In the states which
adopt daylight-saving time (summer time) it begins on the third Sunday
in October and ends on the third Sunday in February. If the end date
coincides with Carnival Sunday the changeover date is put forward to the
following Sunday. Check your destination’s time zone at 24timezones.com.
16
CUSTOMS
WHICH GOODS MUST I DECLARE WHEN ENTERING
BRAZIL?
The contents of the baggage of non-resident passengers is exempt from
import duty. It comes under a temporary admission arrangement, which
applies to cameras, laptops and the like, sporting equipment and other
valuable items for personal or professional usage. However, to bring such
items into Brazil, it is necessary to declare to customs any item with a
value greater than US$ 3,000 and to sign a document stating that you
will take the item with you when you leave the country (i.e.; it is not
permitted to leave such items in the country). You must also declare cash,
traveler’s checks or checks for amounts in excess of R$ 10.000 or the
equivalent in foreign currency (there is no limit on the amount, nor any
17
24
taxes payable) as well as gifts bought overseas whose total value is more
than US$ 500. For objects such as these, which are left in the country, any
excess (over US$ 500) will be taxed at a rate of 50%. On the return journey,
a passenger may leave Brazil with goods purchased up to the value
of US$ 2,000. In case of questions, contact the Federal Revenue Bureau
(Receita Federal).
LEAVING THE AIRPORT
TRANSPORT
WHAT ARE THE BEST TRANSPORT OPTIONS FROM
BRAZILIAN AIRPORTS?
Generally the two most comfortable options when leaving
the airport are taxi or executive coach. In Rio de Janeiro and São
Paulo, private vehicles requested through the Uber app also provide
transportation. There are also inexpensive, conventional city buses,
however they are not recommended as they rarely have foreign language
information and are unsuitable for carrying luggage.
18
5 Executive Coaches: these are an economical alternative to transfer
by taxi when the airport is far from the city center and particularly
when traveling alone, not having anyone to share a taxi with. They
usually have a baggage compartment, comfortable seats and airconditioning. The coaches leave from the airport and travel directly to
the city center, stopping at strategic points near major hotels.
5 Taxis: are the most convenient option. The journey is very
reasonable in the case of airports which are close to the major hotel
areas like Recife, Congonhas (São Paulo) and Santos Dumont (Rio de
Janeiro). However it can become quite expensive when the airport is
a long way away as is the case for Cumbica (São Paulo/Guarulhos),
Galeão (Rio de Janeiro) and Confins (Belo Horizonte). Most commonly
at airports in Brazil, the passenger can choose how the taxi fare will
be calculated: Metered ride, where the fare is based on the time
25
after landing
and distance to the destination – in this case all you need to do is
go directly to the taxi passenger pick up area. Pre-paid ride, where
the fare is pre-defined based on the destination address. This is
generally a little more expensive than a metered ride but it is useful
for someone who does not know the city as it ensures that there are
no surprises. To take a taxi in this way, proceed to the taxi booth or
stand in the arrival area and pre-pay the fare. Bear in mind that taxi
rates vary from city to city and that fares usually have a surcharge
at night, in the early morning, on Sundays, public holidays and in
December and in some touristic cities also during the high season.
Some taxis also charge per baggage placed in the trunk.
5 Private vehicles (Uber): This is a good option for those arriving in
Rio de Janeiro and São Paulo, as they are at least as comfortable as
taxis, depending on the vehicle requested through the Uber app by
cell phone. In the UberX modality, the vehicles may be more compact,
but all have air conditioning (the savings in comparison to taxi fares
can be up to 50%). These same vehicles serve the UberPOOL modality,
in which the transportation service can be shared with 3 other
passengers (in this case, the fare is even lower, about 25% less than
UberX). The most expensive modality is Uber Black, with mediumsize, black sedans with leather seats and up to three years of use (the
fare is closer to that of a taxi, but the trip is more comfortable). The
passengers should request the service after getting their checked
luggage, when they are actually ready to leave the airport. After the
request, the driver will make contact to find out the passenger’s
location and to arrange the pickup location.
26
CAUTION: Pirate Taxis
At the terminal exit it is common for travelers to be approached by
individuals who offer taxi services and lead the traveler to illegallyoperating vehicles, parked outside of the designated taxi area. To avoid
falling victim to people with bad intentions, who are specialists in
exploiting tourists, make sure you only take taxis in the designated taxi
pick up area, as is the case in big cities all around the world.
DISTANCE AND TRANSPORTATION FROM AIRPORT TO HOTEl
5 Rio de Janeiro/Galeão (GIG)
Santa Teresa: 19 km
South Zone (Copacabana, Ipanema and Leblon): 25 km
Barra da Tijuca: 35 km
TRANSPORT: executive coach (Real “Premium”), taxi and Uber
5 Rio de Janeiro/Santos Dumont (SDU)
Santa Teresa: 3 km
South Zone (Copacabana, Ipanema and Leblon): 9 km
Barra da Tijuca: 25 km
TRANSPORT: executive coach (Real “Premium”), taxi and Uber
TRANSPORT FROM AIRPORTS
Check the distance between the airport and downtown (or hotel areas) and
the best transfer options in Rio de Janeiro and São Paulo.
5 São Paulo/Guarulhos (GRU)
Downtown: 27 km
Jardins and Avenida Paulista: 30 km
Pinheiros and Vila Madalena: 32 km
TRANSPORT: executive coach (Airport Bus Service), taxi and Uber
5 São Paulo/Congonhas (CGH)
Downtown: 11 km
Pinheiros and Vila Madalena: 10 km
TRANSPORT: executive coach (Airport Bus Service), taxi and Uber
5 São Paulo (Campinas)/Viracopos, (VCP)
Downtown: 91 km
Pinheiros and Vila Madalena: 92km
Transport: Executive coach to Rodoviária do Tietê and Congonhas
Airport (VB Transportes and Lira Bus); the Azul airline offer complimentary
transfer by executive coach to strategic points in São Paulo.
A NOTE ON TRAFFIC!
Take into consideration that traffic can be extremely heavy in some cities,
especially at rush hour. Plan to leave for the airport well in advance so as
not to run the risk of missing your flight.
27
© Michal Staniewski/Shutterstock.com
DURING YOUR STAY
IN BRAZIL
mobility
WHICH MOBILE DEVICE APPS CAN HELP ME GET
AROUND DURING MY STAY IN BRAZIL?
Apps for calling taxis are widely used in the big cities of Brazil. It is
the quickest way to get a cab. Some of the apps are 99taxis, Easy Taxi,
Taxibeat; in Rio de Janeiro and São Paulo, Uber is also an option. If you
are going to drive, Waze can be very useful to indicate the best routes
and to avoid traffic congestion. If you will be taking public transport,
Moovit shows you the best route by bus, train, subway and boat.
19
5 RIO DE JANEIRO: Using public transportation is a way to save money
and time, by avoiding the city traffic. Regular buses (some without air
conditioning) and Line 1 of the subway connect Zona Sul (South Zone, which
includes Ipanema, Copacabana and Leblon) to the Center, where there is
the Santos Dumont airport and some of the city’s tourist attractions. Also in
Zona Sul is where the new Line 4 subway leaves towards Barra da Tijuca. To
go to Maracanã from Zona Sul or the Center, one can simply take the Line 2
subway. An alternative to public transport is taxis; it’s safer to request a taxi
through an app (read above) or with the help of a hotel reception employee.
5 São Paulo: The subway connects the neighborhoods where the
hotels are concentrated and those with attractions to visit. Line 2 - Verde
(Green) passes through Vila Mariana, all of Avenida Paulista and goes to
Vila Madalena. And Line 4 - Amarela (Yellow) passes through Pinheiros,
along Avenida Paulista and continues to Estação da Luz in the Center. From
Estação da Luz, trains go to the Estação Corinthians-Itaquera, a few meters
from the Corinthians Arena. In the Zona Sul (South Zone), subway line 9 Esmeralda (emerald) runs along Marginal Pinheiros, connecting Brooklin,
Itaim, Vila Olímpia and Pinheiros, where there is a connection to subway
Line 4 - Amarela (Yellow).
mobility
HOW TO MOVE AROUND IN RIO DE JANEIRO AND SÃO PAULO
29
during your stay in brazil
HOtels
WHICH ARE THE BEST AREAS TO STAY IN RIO DE
JANEIRO AND SÃO PAULO?
In Rio de Janeiro, Copacabana, Ipanema and Leblon have many hotels,
bars, restaurants, stores and services, as well as the city’s most famous
beaches. As there is never enough rooms, new hotels have been
inaugurated in Barra da Tijuca, a neighborghood with many shopping
malls. In the Center, Flamengo and Botafogo, the hostels, bars and
restaurants are also good choices, as well as in Santa Teresa, which
has charming inns. In São Paulo, those who stay in Jardins and Avenida
Paulista are in the most valued area, full of stores, restaurants and cafés.
In the neighboring Vila Mariana there are many bars and hostels, as well
as a subway station. Brooklin, Vila Olímpia and Itaim, in the Zona Sul
(South Zone), have many offices and, therefore, many hotels. In Pinheiros,
there are few lodging options, but there are a lot of stores and excellent
restaurants; and nearby, Vila Madalena has many designer stores, studios,
hostels and bars that are full well into the night.
20
THE RIO DE JANEIRO - SÃO PAULO AIR SHUTTLE
30
The flights between the Santos Dumont (Rio De Janeiro) and
Congonhas (São Paulo) airports are the fastest way to travel between
the two capitals. It is the so-called “Ponte Aérea” (air shuttle), with
over 100 flights daily from 6 am to 10 pm, with flights departing
approximately every 10 minutes. It is a 45-minute flight. In both
directions, it is worth booking a window seat on the the right side
of the plane: those flying to Rio can see the whole coast between
the two cities and, depending on the plane’s route, can also see the
Christ the Redeemer statue and Sugarloaf from up-close; when flying
to São Paulo, at take-off there is a panoramic view of Guanabara Bay,
Copacabana, Morro Dois Irmãos and of Barra da Tijuca.
EVENTS
WHAT ARE THE MOST IMPORTANT EVENTS IN RIO DE
JANEIRO AND SÃO PAULO?
Carnival and New Year’s Eve are the high season in Rio de Janeiro,
when the city is full of Brazilian and foreign tourists. These are time
periods of highest demand and prices, mainly for hotels. This will
likely happen during the Olympic and Paralympic Games, in August
and September, 2016.
21
São Paulo has a lively calendar, with well-attended events throughout
the year. Carnival (February or March), LGBT Pride Parade (May or June),
the Arts Biennial (September to December), the International Film
Festival (October), the Automobile Hall (from October to November)
and the Formula 1 GP (November) fill the city and cause great
increases in lodging prices.
weather
WHAT IS THE WEATHER LIKE IN RIO DE JANEIRO AND
SÃO PAULO?
Rio de Janeiro has a hot and humid climate, with an average summer
temperature of 26°C (79°F). At that time, the temperatures often
are above 30°C (86°F), and brief, strong rainfall can occur in the
afternoon. In July, the coldest winter month, the climate is mild, with
average temperatures around 20°C (68°F) - the temperature goes
up a bit from August to September, when the average is around
25°C (77°F). In São Paulo, the hottest month is January, with average
temperatures a little over 20°C (68°F) - summer in the city also
often includes intense rain in late afternoon. The city’s climate is
quite dry in the winter, when temperatures are around 15°C (59°F),
22
31
with minimum temperatures as low as 10°C (50°F). During August
and September, with the end of winter and beginning of spring, the
average temperature goes to 20°C(68°F). It is worth noting that
Brazil’s climate is not temperate, as in Europe, and so the seasons are
not as well defined: in São Paulo, for example, it can be cold in the
summer (with cold fronts) and hot in the winter (when the cold fronts
are blocked and can’t reach the state).
SERVICEs
23
HOW TO USE CELL PHONES IN BRAZIL?
In order to avoid the high cost of international roaming, a
good alternative is to buy a prepaid SIM card in Brazil. They are sold by
authorized mobile network providers as well as in newsagents, bakeries
and certain other stores. Foreigners do not have to provide a CPF number
(the equivalent of a social security number) and the telephone number is
available within a few hours. You can recharge the card with more credit
at authorized mobile network provider stores as well as at newsstands
and at the checkout of bakeries and supermarkets. You just need to give
the mobile number to the cashier. When going to a different city or state,
buy a new SIM card - the rates increase a lot when a card is used outside
of its place of origin. To make local calls, just ring the number. To make
long distance calls with the cell phone dial 0 + operator code + city
code + telephone number. The mobile network operators with national
coverage are Claro (21), Oi (31), TIM (41) and Vivo (15).
32
SAVING MONEY ON CALLs
If you plan on making international calls or even calling long distance for
extended periods, VoIP programs like Skype can present an interesting
alternative. You can also use prepaid telephone cards for international
calls. If you do so, you might consider buying a card before leaving home,
as the rates charged in Brazil are usually higher.
HOW DO I MAKE TELEPHONE CALLS IN BRAZIL?
Public phones, which are increasingly rare, operate with
telephone cards (sold in newsagents, bakeries and at various other
stores) and by collect calls. Here’s how you make phone calls in Brazil.
24
code or operator code
5 Collect calls: 9090 + telephone number
5 Long distance calls (DDD): 0 + operator code (see below) + DDD
code (2 digits, for example 11 for São Paulo, 21 for Rio de Janeiro) +
phone calls
phone calls
5 Local calls: Telephone number (usually 8 digits), without the city
telephone number
5 Long distance collect calls (DDD): 9 + 0 + operator code (see below)
+ DDD code (2 digits, for example 11 for São Paulo, 21 for Rio de
Janeiro) + telephone number
5 International calls (DDI): 00 + operator code (see below) + country
code + city code + telephone number
Examples of telephone operator codes
Vivo: 15
Embratel: 21
Oi: 31
DDD codes for Brazilian capital cities
Aracaju: 79
Fortaleza: 85
Porto Velho: 69
Belém: 91
Goiânia: 62
Recife: 81
Belo Horizonte: 31
João Pessoa: 83
Rio Branco: 68
Boa Vista: 95
Macapá: 96
Rio de Janeiro: 21
Brasilia: 61
Maceió: 82
Salvador: 71
Campo Grande: 67
Manaus: 92
São Luís: 98
Cuiabá: 65
Natal: 84
São Paulo: 11
Curitiba: 41
Palmas: 63
Teresina: 86
Florianópolis: 48
Porto Alegre: 51
Vitória: 27
33
ACCESSING THE INTERNET IN BRAZIL
It is common for hotels, bars, cafés, restaurants, gyms and the
like to give clients a password to access their internet through wi-fi.
In Rio De Janeiro, the beach stands also often supply a signal at no
charge. In São Paulo, 120 places offer a free signal - some are more
tourist-oriented, like the Municipal Market in the Center, and the
Museu de Arte de São Paulo (Masp), on Avenida Paulista (check all
of the places here). In areas where
the infrastructure is less developed,
there are internet cafés (locally named
“LAN house”). You can also use the 3G
network on a prepaid plan with your
cell phone. The 4G network is currently
being implemented in Brazil and will
gradually become available for clients
on prepaid plans. Make sure you check
the plans and coverage when buying a
SIM card.
25
HOW CAN I CHANGE MONEY?
In Brazil, businesses and stores do not accept foreign currency.
At the major airports you will find currency exchange offices and
banks which change money. In the cities there are few options:
currency exchange offices are concentrated in malls and in the
touristic or finance districts and operate during office hours. Some
hotels also change currency. One can exchange money in certain
banks, with better rates for account holders. As an alternative to
exchanging money you can withdraw local currency from an ATM.
Keep in mind that for the most part ATMs are not in operation after
10 pm for security reasons.
26
34
TOURIST INFORMATION CENTERs
Rio de Janeiro
5 Santos Dumont Airport
Arrivals area on the first floor.
Every day from 6 am to 10 pm
TOURIST INFORMATION
Look for the tourist information centers to learn more about attractions
and useful services for visitors. Besides supplying maps and brochures,
the employees can help with hotel reservations and give tips on
transportation, attractions, shopping and information on cultural
programming during your stay. Here are the main, official tourist
information centers in Rio de Janeiro and São Paulo:
5 Antonio Carlos Jobim/Galeão International Airport
International arrivals area.
Every day, 24 hrs/day
Tels. +55 (21) 3398 4077 and +55 (21) 3367 6213
5 Barra da Tijuca
Av. do Pepê, at corner of Av. Olegário Maciel.
SÃO PAULO
5 Congonhas Airport
Arrivals area on the first floor.
5 Guarulhos International Airport
Terminals 1 and 2, arrivals area.
5 Mercado Municipal Paulistano
Rua da Cantareira, 306 (Downtown).
Monday to Saturday, from 8 am to 5 pm; Sunday, from 7 am to 4 pm
5 Avenida Paulista
Av. Paulista, 1853 (Jardins).
5 Praça da República
Praça da República (Downtown).
35
ARE CREDIT AND DEBIT CARDS WIDELY ACCEPTED
IN BRAZIL?
The use of credit and debit cards is extremely widespread in Brazil.
– you can pay by card even in small shops and stalls on the beach
in popular areas and so there should be no need to exchange large
amounts of cash during your stay. In stores and pharmacies, it is
common to be able to divide payment for purchase into payment
installments on the credit card - this is a common practice in Brazil.
And, with the popularization of apps, many taxis have begun to
accept card payments (the most widely accepted ones are Visa and
Mastercard; check with the driver before entering the taxi).
27
SECURITY
28
36
WHICH PRECAUTIONS SHOULD I TAKE WHEN VISITING
CITIES LIKE RIO DE JANEIRO AND SÃO PAULO?
Many places in Brazil are safe, but some precautions – recommended
in any big city – help prevent disagreeable surprises. When leaving
the hotel, one should not use watches or jewelry that call attention,
one should carry electronic equipment (like cameras) discretely
in bags or backpacks held close to the body. Avoid placing a cell
phone or wallet in a back pocket, and don’t carry large amounts of
money, nor your passport. Avoid walking on narrow, deserted, dark
streets, even if they connect busier streets. In bars and restaurants,
don’t leave bags, wallets or cell phones in view or unattended. When
driving, keep windows closed, and place bags and backpacks behind
the front seat or in the trunk.
I LOST MY TRAVEL DOCUMENTS IN BRAZIL. WHAT
SHOULD I DO?
Immediately contact your country’s closest consulate or the consular
service of the embassy. They will help with the required procedures.
In the case of loss or theft of credit or debit cards or traveler’s
checks it is the responsibility of the traveler to contact their financial
institution. If the consulate requests a police report (known in Brazil
as a “BO”) you should go to the nearest police station as soon as
possible to report the incident. This report will also be necessary for
reimbursements from travel insurance and for Brazilian Immigration
to exchange your entry stamp. The police can be contacted in
any city in Brazil by ringing 190. Do not anticipate service in any
language other than Portuguese, apart from when talking with the
Tourist Police.
29
SPECIAL TOURIST SUPPORT POLICE STATIONS IN
RIO DE JANEIRO AND SÃO PAULO
Rio de Janeiro
5 Deat – Special Tourist Support Police Station
Av. Afrânio de Melo Franco, 159 (Leblon)
Tel: (21) 2332 2924, (21) 2332 2885 and (21) 2332 2889
São Paulo
5 Congonhas Airport
Tel.: (11) 5090 9032
5 Guarulhos International Airport
Tel.: (11) 2445 2686
5 Deatur – Police Station Specializing in Tourist Support
Rua da Cantareira, 390, Downtown, in the building next to the
Mercado Municipal (Municipal Market)
Tel.: (11) 3120 4417
37
visa extension
30
I INTEND TO STAY LONGER THAN MY VISA PERMITS.
HOW CAN I PROLONG MY STAY?
Tourists can request a visa extension of an additional 90 days from the
Federal Police. To extend the stay you must go in person to the offices of
the Federal Police who will analyze your immigration status and decide if
an extension will be granted and for how long. After this extension period,
the visitor must leave the country and wait for at least 180 days before
being permitted to reenter the country as a tourist. At a Brazilian consulate,
a foreigner may also apply for a more appropriate visa: temporary visas for
students, for business, for journalists or for religious missions, permanent
visas in the case of family union with a Brazilian (marriage or de facto tips
for flying in brazil relationship regardless of gender), foreign parents with a
Brazilian child or for investors.
Source: Federal Police (Polícia Federal) and Brazilian Ministry of External Affairs
(Ministério das Relações Exteriores - Itamaraty)
Guidelines for obtaining a tourist visa extension
The tourist should go to the offices of the Federal Police with the
following documents:
5 Extension of Limit of Stay Form, duly filled in.
5 Travel document (passport, or identity document for Mercosur members).
5 Proof of the visitor’s ability to provide for themselves during their
proposed stay in the country and proof of their intention to return to
their country of origin – for example credit cards, a house, a return ticket.
Source: Federal Police (Polícia Federal) and Brazilian Ministry of External
Affairs (Ministério das Relações Exteriores – Itamaraty)
38
DOMESTIC FLIGHTS IN BRAZIL
BAGGAGE
31
WHAT BAGGAGE REGULATIONS APPLY ON
BRAZILIAN DOMESTIC FLIGHTS?
As in other countries, passengers on domestic
flights can take two types of baggage: carry-on
baggage, which is small and used for personal,
valuable items and checked baggage, which is
placed in the aircraft’s baggage compartment.
Baggage allowances vary depending on the
airline, the aircraft and the destination but in
general they are as follows:
Carry- on baggage*
The sum of the length, breadth and depth of the bag may not exceed
115 cm (45 inches) and the maximum allowable weight is 5 kg (11 lb).
It is advisable to take as carry-on baggage objects which are fragile, of
financial or sentimental value or useful during the trip – for example
electronic equipment (laptop, tablet, cell phone, camera), medicines,
money, documents, keys and reading material or personal comfort (like
ear plugs, eye masks, pillows, etc.). A jacket is recommended (because
in some airplanes, the temperature can be relatively low), as well as a
change of clothes appropriate to the climate of the destination city - a
precaution against a lost piece of checked luggage.
The following items are not permitted in your carry-on baggage:
5 Weapons or replicas of weapons.
5 Sharp or pointed objects (scissors, penknife, razor, etc.).
39
5 Other objects which can be used to injure (hammer, pliers, bats, etc.).
5 Explosives,toxicorinflammablesubstances(aerosols,lighterfluid,etc.)
Permitted in carry-on baggage:
5 Safety razor, scissors with rounded tips and blades under 6 cm,
metal nail file, if less than 6 cm (2.3 inches) in length with no pointy
tip or cutting edg.
5 Pencils and pens less than 15 cm (5.9 inches) in length.
5 1 cigarette lighter – gas or fluid.
5 Selfie stick, as long as it doesn’t exceed the carry-on-luggage weight
and volume limits.
5 A maximum of 5 bottles of alcohol so long as they are sealed, each contains
no more than 1 liter (33.8 oz) and the alcohol content is less than 70%.
5 A maximum of 4 spray bottles of no more than 500 ml (16.9 oz) or 500
g (1.1 lb) for medical or personal hygiene usage.
*Some restrictions may be applied by the security agent in the
inspection area.
CHECKED BAGGAGE
In Brazil, all flights have a checked baggage allowance. On domestic
flights each passenger is permitted 23 kg (50.7 lb) of checked
baggage, regardless of the number of items. If the baggage exceeds
this limit, a fee is charged for the excess weight. It is not advisable
to transport valuable items or electronics in your checked baggage.
It is forbidden to carry in your checked baggage:
5 Weapons and replicas of weapons.
5 Sharp or pointed objects (scissors, penknife, razor, etc.).
5 Other instruments that could be used to harm (hammer, pliers,
billy-clubs, etc.).
40
5 Toxic, explosive or inflammable substances (aerosols, lighter fluid, etc.).
CHARGE YOUR BATTERIEs
Remember to charge the batteries of your electronic equipment before
you travel. Not all aircraft provide onboard power sockets for passengers.
SPECIAL BAGGAGE ITEMS
Each airline has its own policies concerning the transportation of special
baggage items. They all permit the carrying of certain sporting equipment
and musical instruments, however it is important to check with your chosen
airline beforehand since some items may incur excess baggage fees if they
exceed the allowance. Since some aircraft have a limit on the number of
special items they can carry, it is important to notify the airline at least 48
hours before departure:
5 Bicycles: should be packed in suitable packaging, like a box or bicycle
bag. The tires must be deflated, the pedals removed and wrapped, the
handle bars attached parallel to the frame and the front wheel removed
and attached to the frame.
5 Balls: should be deflated.
5 Wheelchairs: if it has a battery, the battery should be removed at the time
of check-in and kept in an appropriate container. (Read more in page 51).
5 Sports equipment like surfboards and bodyboards, skateboards, skis,
fishing rods and the like should be transported in suitable containers or in
their original packaging. So as to avoid damage, companies usually impose
a limit on the number of items.
5 Musical instruments: as a general rule, there is no problem for smaller
instruments if they are packed appropriately. However it is important to
find out from the airline the maximum dimensions and weight permitted
in the cabin. It is also worth checking with each company their policy on
the carrying of valuable instruments like harps, violins and cellos.
41
baggage
to avoid baggage problems
5 Pack medicines you take frequently and personal documents in your
carry-on baggage.
5 Only check baggage if necessary; wherever possible take only carry-on
baggage (within the permitted limits) – it is faster, easier and safer.
5 Do not transport luggage that is not yours or that you don’t know the
contents of.
5 Do not cram your suitcase to the point of forcing the zipper.
5 Never travel with a damaged suitcase; it may be rejected at check-in or
may break during transport.
5 Remove detachable accessories from your baggage before checking it;
such items may become loose and come off in the aircraft baggage hold
5 Lock your bag’s zipper with a padlock or plastic cable tie.
5 Attach to your bags a label with your name, address and phone number
and identify your baggage with stickers or a colored ribbon; this helps to
identify your baggage on the carousel and prevents another passenger
from taking it by mistake.
5 Attach another tag containing your contact details inside the bag in an easily
visible place; this provides added security in case the tag on the outside is lost.
5 Plastic wrapping of suitcases, as offered at most airports, can be useful
for protecting your baggage.
5 Carry at least one change of clothing in your carry-on baggage.
AT T EN T IO N!
Passengers who are drunk or under the influence of illegal or illicit
chemical substances can be prohibited from boarding to prevent
problems for other passengers.
42
children
What rules apply when children fly
unaccompanied on domestic flights in Brazil?
Airlines each have their own criteria for the admission of
unaccompanied children on domestic flights. Please contact the airline
in advance to avoid setbacks. In general, the rules are the following:
5 0 – 5 years old, unaccompanied travel is not permitted.
5 5 – 12 years old, unaccompanied travel is permitted on some
airlines with the engagement of the airline’s child supervision
services. You must have the travel authorization permitting the
child to leave the country of origin (see page 16). If you do not
have the authorization, you must contact the consulate of the
country of origin.
32
5 12 – 18 years old are permitted to fly unaccompanied on
presentation of a valid passport or identity document for
Mercosur members.
What rules apply when minors travel
accompanied by only one parent or by an adult
who is not the legal guardian?
Foreign children with a valid passport (or identity document
for Mercosur members) may freely board a domestic flight if
accompanied by an adult, whether they are a relative or not. If there
is no family relationship up to 3rd degree, as evidenced by their
documents, you will have to provide the same travel authorization
permitting the child to leave the country of origin (see page 16). If you
do not have the authorization, you must contact the consulate of the
country of origin.
33
43
DELAYS
WHAT ARE MY RIGHTS IF MY FLIGHT IS DELAYED?
Depending on the waiting time, passengers of flights leaving
from Brazil have the right to some compensation:
5 From one hour: communication (internet, phonecalls, etc.).
5 From two hours: food (voucher, snack, drinks, etc.).
5 For a period of 4 hours or more: accommodations or lodging (if
a passenger needs to spend the night and doesn’t live in the city
where the flight departs from) and transportation from and to the
airport.
34
5 If the delay exceeds four hours or if the flight is cancelled or
boarding is stopped, the airline must compensate the passenger
with a rescheduled flight or a full refund of the ticket.
Transport of vital organS
Air transport logistics are essential to the prompt delivery of donated
organs in time for transplant operations all over Brazil. At the end
of 2013 the airlines which are associated with ABEAR formed an
agreement with the National Transplant Center (CNT) of the Ministry
of Health to improve organ transport procedures by covering the
operational costs and transporting donated organs free of charge.
Aircraft carrying organs for transplant are given priority during takeoff and landing. If such a flight is completely full, airline staff will
inform the passengers who will then have the opportunity to give up
their seats on the flight and permit those transporting the organs to
board in their place. In this way, passengers have the opportunity of
contributing to the efficiency of this important mission.
44
WHEN YOU LEAVE BRAZIL
What things may not leave the country?
Brazil is very strict on the control of what may leave the
country, particularly when it comes to flora, fauna and national
heritage items. It is forbidden to leave Brazil with wild animals or
with animal hides or skins in their raw state or with artworks or
handcrafts which contain feathers or butterfly wings, for example.
The authorization of the Ministry of Culture is required when
taking out of the country works of art and traditional crafts, old
books and collections of old documents, collections of magazines
which were published more than 10 years ago, as well as musical
scores (originals and old copies). It is prohibited to leave Brazil with
vehicles or automotive parts or goods for resale or commercial use.
35
Departing with money and goods
Travelers who leave Brazil with more than R$ 10,000 in cash (or the
equivalent in another currency) are required to submit an Electronic
Declaration of Traveler’s Goods (e-DBV) by internet and report to customs
for questioning at the place where they will leave the country. Travelers
may leave with goods purchased in Brazil up to the value of US$ 2,000 on
presentation of receipts. Over US$ 2,000, goods not considered as part of
normal baggage items (used clothing, publications, personal effects, etc)
may only leave the country by means of customs exportation. This process
is not simple and so it is highly recommended that you find out about the
procedures and deadlines well in advance.
Source: Federal Revenue Bureau (Receita Federal)
45
ACCESSIBILITY
SPECIAL ASSISTANCE
LEARN WHICH PASSENGERS CAN REQUEST SPECIAL
ASSISTANCE FROM AIRLINES
Special assistance is offered by airlines to people with a
disability, to those age 60 and over, to pregnant women, to
people traveling with babies or toddlers, to those with reduced
mobility or to any person who, due to a condition, has limited
autonomy as a passenger.
BEFORE B OARDING
ARE AIRLINES PREPARED TO
SERVE PASSENGERS REQUIRING
SPECIAL ASSISTANCE?
Yes. Both airports and airlines have
programs to train employees in this area.
The airlines always have an employee
available to help resolve needs of
passengers requiring special assistance this service can occur in person or remotely.
36
WHEN SHOULD THE PASSENGER REQUIRING SPECIAL
ASSISTANCE REQUEST THIS FROM THE AIRLINE?
When purchasing the ticket, the passenger can inform the
airline about needing a companion, technical assistance or other
assistance. If the passenger did not inform the airline when the
ticket was purchased, he/she can use airline customer service
(page 56) to make this request later by contacting the airline at
least 48 hours before the flight. This applies to people with a
37
47
accessibility
MEDIF
disability, to pregnant women, to people traveling with babies
or toddlers, to senior citizens, people with reduced mobility or
to any person who, due to a condition, has limited autonomy as
a passenger. Some situations require communication with the
airline at least 72 hours before the flight, for example: when
the passenger requires specific technical assistance (a stretcher,
an oxygen tank), when his/her health condition is considered
unstable or when a travel companion is required - in these cases,
the airlines ask that the passenger send via email one complete,
certified doctor’s statement or a MEDIF, available for download on
its websites (see table below) - after receiving the document, the
airlines have 48 hours to analyze it and to authorize the trip, or not.
When the passenger requires specific
technical assistance or a companion on
the trip, some airlines require a medical
information form (MEDIF). One can
download the form using these links:
5 AZUL
5 GOL
5 LATAM
5 TAP
WHAT HAPPENS IF THE PASSENGER REQUIRING
SPECIAL ASSISTANCE HASN’T INFORMED THE
AIRLINE WITHIN THE STATED TIME PERIOD?
The airlines work to make the passenger’s experience the best
possible during the flight, even if they have not been informed
of the need for special assistance. The passenger can board
normally, as long as he/she agrees to fly with the assistance
that is available.
38
48
39
WHAT SITUATIONS REQUIRE A COMPANION’S
PRESENCE DURING THE FLIGHT?
The airlines provide a companion, whenever necessary, for
passengers with reduced mobility or who require special
assistance and also in the following cases: when the passenger
needs to travel in a stretcher or incubator; when there is an
impediment of a mental or intellectual nature that hinders
understanding of safety instructions or when the passenger will
not be able to take care of their own physiological necessities
without another person’s help. In all of the above cases, the
airline must provide a companion, at no additional cost, as long
as the airline has been advised at least 72 hours in advance.
If the passenger prefers to take their own chosen companion,
airlines can charge a fare up to 20% of the value of the ticket
already purchased by the customer with special needs.
The companion must be at least 18 years of age, travel in the
same class and in a nearby seat and must be able to provide
the necessary assistance.
AT T H E AIRPORT
40
AT THE AIRPORT, ARE THERE PREFERENTIAL
PARKING SPACES NEAR THE ARRIVALS AREAS?
Yes. The preferential parking spaces are near the entrances to
the passenger terminals, and guarantee safety for circulation of
passengers with disabilities or reduced mobility.
49
accessibility
41
AT THE AIRPORT
HOW ARE THE AIRPORTS STRUCTURED TO SERVE
PASSENGERS REQUIRING SPECIAL ASSISTANCE?
The airports have adapted telephones with a connected keyboard,
for those who are deaf or hard of hearing. In the Congonhas airport
in São Paulo, and in the Santos Dumont airport in Rio De Janeiro,
the monitors transmit flight information in Brazilian Sign Language
- (called LIBRAS in Portugese). There are tactile floor surface
indicators in the airports of São Paulo (Guarulhos International
and Congonhas), Rio de Janeiro (Santos Dumont and Galeão), Porto
Alegre, Florianópolis, Belo Horizonte (Pampulha), Salvador, Goiânia,
Maceió, Recife, João Pessoa, Fortaleza, Teresina, São Luís, Belém, Boa
Vista, Manaus and Porto Velho.
When arriving at the airport, the passenger must see airline employees
for check-in. Check on the procedures for which the airline provides
priority service and special assistance:
5 Check-in and checking luggage.
5 Going from the check-in counter to the aircraft, passing through
the federal police border checkpoint and security.
5 Boarding and deplaning.
5 Seating and moving inside the aircraft.
5 Stowing hand luggage in the aircraft.
5 Moving from the aircraft to baggage claim.
5 Claiming checked baggage and being accompanied through
the federal police border checkpoint.
5 Exiting the arrivals area and accessing the public area.
5 Getting to restrooms.
5 Assistance for those with guide dogs.
5 Transfer or connection between flights.
5 Individual demonstration of emergency procedures, when requested.
50
42
AT CHECK- IN, WHAT ARE THE RECOMMENDATIONS
FOR PASSENGERS REQUIRING SPECIAL ASSISTANCE?
Any passenger requiring special assistance can go to a customer
service counter or to airline employees to request priority
check-in. When doing this, it is recommended that the passenger
emphasize to the airline employee what the assistance requested
is and, if needed, mention wheelchair transport and other aid
equipment (canes, crutches, walkers).
CA N E Q U I P M E N T L I K E W H E E LC H A I R S, WA L K E R S,
C R U TC H E S A N D CA N E S B E CA R R I E D O N B OA R D O R
M U S T T H E Y B E C H E C K E D?
Wheelchairs can be taken onboard when there is space, or
checked as a priority item. Other aid equipment (cane, crutches,
walkers) should be taken onboard - they will only need to be
checked if there is some restriction regarding size, if there is a
security issue or, depending on the size of the airplane, if they
are too large to be accommmodated in the passenger cabin.
All the equipment must be made available to the passenger
at deplaning. In case of loss or damage, the airline must
immediately provide, at deplaning, an equivalent item.
43
WHEELCHAIRs
If the wheelchair has a battery, it will be examined at check-in - the
airline employee will determine if it will be checked or if it can
go in the passenger cabin. Depending on the type and state of the
battery, it may be necessary, for safety reasons, to remove it from the
wheelchair at check-in and store it in appropriate packaging.
51
accessibility
44
CAN THE PASSENGER USE THEIR OWN WHEELCHAIR
ON THE WAY TO THE AIRCRAFT?
Yes. The passenger can use their own wheelchair to go to
the door of the aircraft, if the equipment passes at airport
inspection. If, due to a security issue, the wheelchair could not
be transported onboard, the airlines make other equipment
available to the passengers.
HOW DO PASSENGERS WITH REDUCED MOBILITY
BOARD?
If the airport doesn’t have a boarding bridge or if the airplane is
in a remote position (that is, with no boarding bridge), the airport
itself must offer ambulift, a vehicle equipped with an elevator to
allow boarding and deplaning of people with reduced mobility.
If the airport doesn’t have this equipment, or if it is being
used by another passenger, the airline can propose another
type of transport that guarantees the safety and dignity of the
passenger. Except in an emergency and in aircraft evacuation
situations, the passenger cannot be manually carried during
boarding and deplaning.
45
46
AT BOARDING, DO PASSENGERS REQUIRING
SPECIAL ASSISTANCE HAVE PRIORITY?
Yes. They have priority over other passengers when boarding the
aircraft - for this to function well, it is important to be at the gate
before boarding is scheduled to begin.
52
CAN A PASSENGER WITH A VISUAL DISABILITY
BOARD WITH THEIR GUIDE DOG?
Yes. If the trip is between Brazilian cities, the passenger must
present the guide dog’s training certificate and vaccination
certificate issued by a veterinarian. The document must include
up to-date combination and rabies vaccines, as well as proof
of parasite treatment. If traveling internationally, one must
carry the International Animal Health Certificate (CZI), issued
by the Agriculture and Livestock Inspection of the International
Ministry of Agriculture, Livestock and Supply (Vigilância
Agropecuária Internacional do Ministério da Agricultura, Pecuária
e Abastecimento - MAPA). The dog must remain on the floor of the
passenger cabin, next to its owner and under its owner’s control,
with the aid of a harness. The passenger must provide food as
needed to the animal.
47
O n T H E P LA N E
HOW ARE THE AIRCRAFT PREPARED TO SERVE
PASSENGERS REQUIRING SPECIAL ASSISTANCE?
The aircraft must have next special seats near the doors where
boarding and deplaning occur. Aircraft with 30 or more seats
must have at least half of the aisle seats with movable armrests
– these special seats cannot be located in the exit rows. Aircraft
with over 100 seats must have at least one wheelchair on board.
48
53
accessibility
IS THE PRIORITY SERVICE
FOR PASSENGERS
REQUIRING SPECIAL
ASSISTANCE AVAILABLE
THROUGHOUT THE TRIP?
After boarding, airline employees
assist the passenger in getting
accommodated in their seat, in
stowing hand luggage, in any
movement needed about the
aircraft. The only exception is at
deplaning. The passenger will only
have priority when they have a tight
connection and the time to change
planes will be very short.
49
54
Anac – National Agency of Civil
Aviation
www.anac.gov.br (pt)
Federal agency which regulates
and oversees the activities of civil
aviation and aeronautical and
airport infrastructure.
Anvisa – National Agency for
Sanitary Surveillance
www.anvisa.gov.br/viajante (pt)
Federal agency which regulates
sectors related to products and
services which affect the health of
the population. It is responsible for
health surveillance at airports, ports
and borders.
DFP – Department of Federal Police
www.dpf.gov.br (pt)
In the area of civil aviation, it is
in charge of international traffic
control. It is responsible for the
issuing and renewing of entry visas
for foreigners to Brazil.
Infraero – Brazilian Airport
Infrastructure Company
www.infraero.gov.br (en/es/pt)
State-owned company which
provides airport and air navigation
infrastructure and services. It is
responsible for the implementation,
administration, operation and
industrial and commercial 40
exploitation of airport infrastructure
and air navigation support. Infraero is
also involved in airport construction.
RF– Federal Revenue Bureau
www.receita.fazenda.gov.br (pt)
Federal agency responsible for
customs at airports. It is responsible
for preventing and combating tax
evasion, smuggling, piracy, commercial
fraud, drug trafficking and endangered
animals and other illegal acts relating
to international trade.
SAC-PR – Civil Aviation Secretary of
the Presidency of the Republic
www.aviacaocivil.gov.br (pt)
Secretary with ministerial status
who formulates, coordinates
and oversees policies for the
development of civil aviation and
airport infrastructure and civil.
aeronautics infrastructure.
MORE USEFUL INFORMATION
Information on Brazilian embassies
and consulates around the world:
www.portalconsular.mre.gov.br (pt)
World clock and map of world
time zones: 24timezones.com
Tracking flights in real-time:
www.flightradar24.com;
planefinder.net
AGENCIES AND GOVERNMENTAL
AND REGULATORY AUTHORITIES
ABEAR AND MEMbers
abear
www.abear.com.br (en/es/pt)
AIRLINEs
5 avianca Brasil
Telephone numbers in Brazil: 0800
286 6543 and 0800 286 5445 (for
the hearing impaired)
www.avianca.com.br (en/es/pt)
Information for passengers with
special needs:
goo.gl/9bcyRe
5 Azul
1118 (capital cities), 0800 887
1118 (other cities) and 0800 881
0500 (for the hearing impaired)
www.voeazul.com.br (en/pt)
special needs:
goo.gl/1vQdHG
5 gol
704 0465 and 0800 709 0466 (for
the hearing impaired)
www.voegol.com.br (en/es/pt)
special needs:
goo.gl/eTP53j
5 latam Airlines
5700 (capital cities), 0300 570
5700 (other cities) and 0800 555
500 (for the hearing impaired)
www.latam.com (de/en/es/fr/it/pt)
special needs:
goo.gl/Wh19Pi
5 tap
210 6060, 0800 727 2347 and
0800 7007 707 (for the hearing
impaired)
www.flytap.com (cn/cz/dk/en/es/
fi/fr/gr/hr/hu/nl/no/pl/pt/ro/ru/
sv/tr/uk)
special needs:
goo.gl/7sSRDk
SEE THE BEST OF BRAZIL! DON’T MISS THE OPORTUNITY TO
TRAVEL AROUND A COUNTRY FULL OF FLAVORS, HISTORY,
ADVENTURE AND NATURE
Rio de Janeiro and São Paulo are excellent starting points for those who
want to see the best of Brazil. The two cities have direct flights to the
country’s main tourist destinations - like the state capitals of the South,
Southeast, Midwest (Campo Grande and Cuiabá are starting points to
explore the Pantanal), North (Manaus and Belém are entry points to the
Amazon region) and Northeast regions. But you don’t have to get on a
plane to be delightfully surprised by the country’s wonders. From Rio, by
car or bus, one can visit the beautiful beaches of Arraial do Cabo, Búzios
and Ilha Grande, and the preserved historical center of Paraty. In São Paulo,
follow the coast to learn the history of Santos and see the surprising
waterfronts of São Sebastião and Ubatuba. For more information, go to the
website www.turismobrasil.gov.br to see what the country offers and plan
your itinerary. Have a wonderful trip!
The advice presented in this guide is based on rules and regulations established
by various regulatory bodies and airlines and is subject to change. If in doubt,
always check with the airline or the appropriate authorities before you travel.
Content updated in May 2016.
www.abear.com.br

tips for

Transcription

Similar documents

Contrainte/Restraint: New media arts practices from

DOING BUSINESS IN BRAZIL

Brazil 2016_Graphic-Itinerary - Center for International Education

OTIS ART and DESIGN TOURS 17-26 May

Doc 1985 - Céu Aberto

Hospital 9 de Julho Sao Paulo

Release Inglês

glispa Acquires Brazilian Mobile Advertising Leader MOBILS to

Where are we now? - Trekking the Planet

SUMáRIO - Rodriguésia - Jardim Botânico do Rio de Janeiro