The use of Teletext Course of Action Science School Advanced
Transcription
The use of Teletext Course of Action Science School Advanced
The use of Teletext Course of Action Science School Advanced Business Creation Avans University of Applied Science Laura Spanjers 2049439 Executive Summary In this report you will find the quantitative research that had to be made in order of Avans Hogeschool. The research is about the use of Teletext in the Netherland and was chosen because of a bad experience with Teletext. During my internship I updated Teletext every day and I was wondering if this wasn’t a waste of time or money. Therefore this research had been set up. The results of this research could be interesting for large television producers that still uses Teltext. It could be that they still use Teletext but have no idea why they are using it. Besides that it is important that I do this research because I’ve never done any quantitative research before or analyse any data. The main question of this research is: ‘How intensive do the Dutch people use Teletext, are there any differences between gender, age groups and type of pages?’ In order to answer this question first the theoretical framework must be created. After that there a survey will be created, online as well as offline. Because of the fact that the target group for this research is the Dutch population starting from the age of 15. In the theoretical framework you may see that there are several quality factors for Teletext, picture quality, information availability and reliability of transmission. There are also some irritation points for the usability: the users must wait until their request will be displayed, the users must switch from channel in order to get the page they want and the users cannot find the exit button. In the survey several general en specific questions had been asked. It appeared that 50% of all respondents uses Teletext. There are also more men than women using Teletext. Besides more men are visiting the sport pages and more women the news pages. Further it appeared that the programinfo and tv-guide pages aren’t visited that often. Therefore channels may consider deleting those pages and focussing more on the EPG system. 2 Science School – Laura Spanjers Table of Content 1. Introduction ........................................................................................................................................................ 4 1.1 Problem indication ........................................................................................................................................ 4 1.2 Research Relevance ...................................................................................................................................... 5 1.3 Objective ....................................................................................................................................................... 5 1.4 Research Questions ...................................................................................................................................... 5 1.5 Scope ............................................................................................................................................................ 5 2. Research Design .................................................................................................................................................. 6 2.2 Methods ........................................................................................................................................................ 6 2.4 Sample taken at random............................................................................................................................... 7 2. Theoretical Framework ....................................................................................................................................... 8 2.1 Teletext System ............................................................................................................................................ 8 2.2 Problems ....................................................................................................................................................... 8 Conclusion .......................................................................................................................................................... 9 5. References......................................................................................................................................................... 10 Appendix ........................................................................................................................................................... 17 Survey ............................................................................................................................................................... 18 3 Science School – Laura Spanjers 1. Introduction When you ask a human being about Teletext, he would immediately know what you are talking about. This famous broadcast system was created in the early 1970’s, by engineers from the BBC and the Independent Broadcasting Authority (IBA). These engineers wanted to provide all UK homes with a broadcast information system that would show pages of news, report, graphics, sports etc. It was Philips Laboratories that came up with the idea of the system we now call Teletext. The engineers knew of the existence of scan lines, which are signals aired next to the normal signals but are not displayed. These scan lines were used for test signals but the engineers realised that these lines also could be used in order to transmit information. (Dixon, z.d) The result of this process was the Teletext system, as already mentioned, developed in the early 1970’s. The system is transmitted by using 30 to 625 scan lines. It shows viewers a large number of pages, which all contain diverse information. The Teletext signal is transmitted along with the normal television signals but will only be displayed on the scan lines. With this system all UK homes have access to all types of information, by using Teletext. However three years were needed, in order to built the fully functional Teletext we know nowadays. Because of some economical problem the system could not be introduced in 1971, when the prototype was ready. It was in 1973 that the first test transmissions were made by the BBC. After the success of Teletext in the UK other European broadcast organisations wanted to add Teletext to their system. Therefore the European Teletext standards and the ‘World System Teletext’ were formed as base of all Teletext systems build up until nowadays. (Great Britain. 1989) In the years after the introduction of the UK Teletext, many other countries introduced a similar system but with different names. In France a system called Antiope was introduced, in Italy Televideo, in Russia The Russian Federation Teletext System in Canada Telidon and in Germany Videotext. In Belgium and in the Netherlands the system is called Teletekst. (Loveless, Robinson. 1980) Teletekst was introduced on the Dutch television in 1980, with the NOS in charge. In the Netherland Teletekst provides subtitles for deaf people. These people were already arguing with the Dutch Government about the possibilities of subtitles, before Teletekst was introduced. Therefore at the time that Teletekst was introduced in the Netherlands it was more than welcome. By then 700 homes could display Teletekst on their television. 10 Years later one third of all homes in the Netherlands had access to Teletekst and by the end of 2000 the system had a reach of 93 percent. (NOS, z.d) 1.1 Problem indication During my internship at Comedy Central I was assigned every day to update the Swedish and Dutch Teletext pages. First I liked the idea that all Swedish and Dutch homes could see the stuff I wrote on Teletext. However as the days went by, I realised that this task was monotonous and boring. My colleagues and I were joking about Teletext because we were in the opinion that it was an antique system and we wondered: ‘Do people really use it these days?’ This questions still remains in my head, even after my internship. I always had the feeling that updating Teletext was a waste of my time. Now I would like to know more about the use of Teletekst in the Netherlands. 4 Science School – Laura Spanjers 1.2 Research Relevance It is important that this research will be done because of two main reasons. Firstly I myself do not have that much experience with quantitative research and I would like to learn more about it. By doing a quantitative research by myself, I can learn how to do such a research and how to analyse the results statistical. After finishing this paper I will own a lot of new information and skills. These new skills and information can be used in my further career. Secondly this research will be of high importance for the media branch. Now a day mostly every television channel has her own Teletext platform. All the big channels like NED 1, NED 2, NED 3, RTL 4, RTL 5, RTL 7, RLT 8, SBS6, NET5 en Veronica use Teletekst as a communication platform. They all put effort and money in this platform. If it appears that the use of this platform is very low, these channels can consider whether it is profitable to keep the platform or not. Therefore the results of this research can be relevant for the Dutch channels. 1.3 Objective The objective of this research is to gather insight of the amount of Teletext users in the Netherlands, to research if there are any differences between several categories, to translate these results into statistical overviews and to analyse these overviews. 1.4 Research Questions In order to deliver a paper of high quality it is important to have a research questions that will be the guideline of this paper. Below can be found the main questions of this research. ‘How intensive do the Dutch people use Teletext, are there any differences between gender, age groups and type of pages?’ This questions cannot be answered directly, first some sub questions need to be answered. These questions can be find below. 1. Which different channels have a teletekst platform in the Netherlands? 2. What will be the most effective way to formulate the different target groups? 3. What kind of pages can be displayed with Teletext? Before starting with this research some hypotheses were set up: - More man than woman use Teletext More older people then younger people use Teletekst 1.5 Scope As mentioned before it is necessary that the paper is of high quality. In order to achieve this it is important to have a clear overview of what will be, and what will be not researched. During this research only Teletekt pages in The Netherlands are researched. There will be no research done to foreign Teletext platforms. However it can be that in the theoretical framework foreign Teletext platforms will be discussed. The only reason for this is to compare the systems. 5 Science School – Laura Spanjers 2. Research Design The research that needs to be done is a quantitative research. A quantitative research offers readers an overview over numbers. 2.1 Methods There are many methods to do a quantitative research. Firstly you can do an observation, this means that you are going to study the behaviour of people. For example you can observe how many people wear a fan shirt during a fan day. This method brings one benefit and that is, that with the results you can anticipate on the needs of the customers. However this method costs a lot of time and mostly also a lot of money. Besides you will not know the motives of wearing or not wearing the tshirts. Because of the fact that the research questions is about a large part of the Dutch population, this method will not be used. The duration of observing this much participators is too high. The second method is the experiment, where the researcher decides what the situation is. They will investigate what the effect of the situation is on people. This method is mostly used in the medical branch. The benefit of this method is that you will have total control of the situation and therefore you know for 100% that you will get the information you want. Besides you do not need that the same amount of participators as with a survey. The disadvantage of this method is that it cannot be used for al research questions. This is also the reason why this method will not be chosen for this research. The third method the online survey, which means that the participators will be questioned online. An online question list will be send to participators. The fact that it’s online makes it possible to gather all the results fast and mostly the website you use will gather the results for you. The disadvantage of this method is that you cannot get any further insights of the customers. However for this research no further insights are needed, only numbers are needed. Therefore this method is very attractive, mostly because the results are gather very fast. For this reason this method will be used during this research. An online survey/research can be seen as the combination of surveys by hand or via the telephone. For this research the target group will be a large part of the Dutch population, including older people. Most of the older people in the Netherlands do not know how to fill in an online survey. In order to reach all participants, also these older people, the survey will be spread by two different ways. Firstly the type where the respondents will receive a form that they may fill in by hand. This type is meant for the older people that are not familiar with an online survey. Secondly the general online type where respondents can fill in the form via the internet. Via both types the same question list will be spread. 6 Science School – Laura Spanjers 2.2 Target Groups For this research it is important to get a clear picture of the different target groups that are going to be researched. The target group of this research is complete Dutch population starting from the age of 15. Off course it is impossible to give this survey to all these people. Therefore groups based on ages will be made. The first group will be young adult / students with the ages of < 25 The second group will be the working Dutch population with the ages of 26 - 60 The third group will be older people with the ages of 61 > From each group a number of people will be asked to fill in the survey. The older people (beginning from the age of 61) will be asked to fill in the printed version of the question list. 2.3 Sample taken at random The target group of this research is the whole population of the Netherland beginning from the age of 15. According to the stats of CBS (2013) this part of the population contains 13901653 people.1 It would be impossible to question all these people and therefore a sample will be taken. The error rate of this sample will be 5%, which means that the confidence level is 95%. With the following formula it can be calculated how many respondents are necessary to make the research representative. n>= N x z ² x p(1-p) z ² x p(1-p) + (N-1) x F ² With the error rate, the confidence level and the population size known, the formula can be filled in. This gives the result of a sample of 385 people. So to make the research representative 385 people must fill in the question list. However you can’t assume that every person of this amount fills in the form. Because of the fact that the question list also will be spread printed, it can be assumed that 40% of all people will fill in the list. This means that the question list should be spread under 963 people. 1 Please see appendix table 2 7 Science School – Laura Spanjers 3. Theoretical Framework There are many kinds of theory, some are formed by people with great world knowledge and other are formed by people with a lot of science knowledge. All these theories are based on facts and research. It is in a theoretical framework where different theories, with the same subject, are compared to each other. For this research it is very hard to find any theories about the subject that can be used. There are no theories about the Teletext system, only theories about the information systems. Therefore in this theoretical framework to focus will be put on scientifically papers about Teletext and new articles. 3.1 Teletext System The Teletext system is a data broadcast system. By using scan lines, all kinds of information will be provided to homes. The system is, like other broadcast systems, a one-way push system that can not send explicit requests to the clients. It also can’t receive any feedback from clients. (Kim, Kim, 2003) These days there are more one-way push data broadcast systems. For example the EPG guide only displays the information on the server and isn’t able to display any other information. This fact should not be a problem if the reliability of the system is good. In short the Teletext system cycle looks like this: The user requests a page on which the user terminal examines the stream of data until the requested page is found. This page will be taken, saved and displayed. After the page is displayed it will not be propagate by the user terminal. That is also the reason why professors Ammar and Wong of the University of Waterloo (1985) are talking about Teletext as an pseudo-interactive system. This confirms the fact that the Teletext system indeed is a one-way broadcast system. It contains an enormous database which constantly will be updated by service-providers. However according to Ammar and Wong this does not mean that the quality of Teletext is good. The quality depends on factors as: picture quality, information availability and reliability of transmission. If the information is good but the reliability of transmission is not, then the request of the users can not be fulfilled. So the question can be asked if the reliability of the whole system is okay. 3.2 Problems According to Kim & Kim the main problem with the Teletext system is that the users should wait until the provider displays the requested information. This problem can be confirmed by the research of the NOS. (Ster, 2010) In this research 65% of the users state that Teletext should work fast. In the article Response Time Analysis in a Data Broadcast System with User Cache, Kim & Kim explain that there are two ways to resolve this problem. Firstly you can create a broadcast schedule on the server to decrease the main response time. Second you can use a local memory to temporarily save the users information by using caches. In the past engineers used the Flat Data Model, which did not show any relation between the information and there was no structure.2 By using the Linked Data Model of Kim & Kim (2013) the information was structured and linked to each other. 1 You can compare this with a hyperlink that immediately refers to other information. The EPG guide also uses this model, mostly if you wish more information of a program you just click on the programs title and the system will show you further information. Therefore the information in the guide and the program information are linked to each other. This system is not yet added to the Teletext system. But now that we know more about the whole system the real questions, and interesting for this paper, is what this means for the users. 2 Please see appendix table 1 8 Science School – Laura Spanjers 3.2 Usability Daly Jones did research on the usability of EPG systems. (2000) Teletext was one of these EPG systems that was tested. The results showed that there were mostly difficulties with getting in and out of the system. Users forget to switch from channel in order to display a particular information page. For example you want to have some information of the film aired on channel 5, but you are watching channel 10. If that is so, then first you need to switch to channel 5 then open Teletext and request the page you would like to see. Another problem is that some users can’t find the exit button and therefore they first have to turn off the television and turn it back on. In the research users state that they want to switch easily between different listings of channels. Nowadays there are EPG guides that contains an overview of all the channels that shows the users which program on which time will be aired. This system can be the solution for the usability problems. However if that is so, this would mean that the ‘tv-guide’ pages of Teletext aren’t of any use anymore. In appears that many Dutch people visit the Teletext pages of the public broadcaster (NED). According to the research of NOS, 81% of the Dutch population visit these Teletext pages. (Ster, 2010) It appears that 4.1 million people visit the Teletext on the internet, but this is only in addition to the television pages. The reactions of these numbers were very extreme. Most people do not understand how these numbers can be right, because they do not know anybody in their environment that uses Teletext. Besides, these numbers are only for the public broadcaster (NED). Therefore it may be that the Teletext pages of all other large Dutch channels aren’t visited that much. Another event that shows us that Teletext is not used that much, is the shutting down of the English Teletext system. It is a hardly susceptible fact that in the country where it all started, after 38 years, it all come to an end for Teletext. (Hand, 2012) With the introduction of the internet and digital television, Ceefax (English Teletext) lost their central position. They saw Ceefax as an needless information source for UK homes and therefore they decided to pull the plug out of the system. In the Netherlands there are also, like in the UK, a lot of information sources that provide the same information as Teletext. Therefore the real question is will the Dutch Teletext also go down like the English Teletext? Conclusion From this theoretical framework you may conclude that the quality of Teletext depends on several factors. These factors are: picture quality, information availability and reliability of transmission. However besides these quality factors Kim & Kim also found one main problem with the Teletext system. This problem is that users should always wait until their request will be displayed. Therefore the usability of Teletext is still limited. 65% of the Teletext users believe that Teletext should work fast. Another fact is that users experience difficulties with getting in and out of the system. They forget to switch to another channel in order to get the right information or they cannot find the exit button. However still 81% of the Dutch population uses Teletext, which are good results compared to the English Teletext that was shut down because people in the UK did not use Teletext that often anymore. In the UK the internet and digital television were the downfall of Ceefax. Therefore the real question is, for how long will Teletekst survives in the Netherlands with all the upcoming alternative information systems? 9 Science School – Laura Spanjers 4. Results 4.1 Sample taken at random As mentioned in Chapter 2 for this research there are 385 respondent needed. Unfortunately this number could not be achieved because of the lack of resources. If you are working at a marketing company, you will have access to the customer files and the database. Then it will be easy to reach the 963 respondents that were needed. For this research no such things were available and the survey had been spread on the internet by using facebook and e-mail. The offline surveys had been spread to supermarkets, elderly communities and high schools. For this research there are 162 respondents that filled in the survey. This is not even half of the amount that was needed in order to make this research valid and solid. However for this sample the error rate was 5%, which means that the confidence level was 95%. If we change the error rate to 7% and the confidence level to 93% then the amount of respondents that is needed is 168. Which means with this error rate the amount of respondents has almost been achieved. So the error rate and the confidence level that had been set up were unrealistic for this research. The amount never could have been reached because of the lack of resources and the lack of knowledge from the researcher. However this is the amount (162) that has been reached and these results will be analysed the way it should be. 4.2 Subpopulation and Target Group For this research the men and women will be compared to each other. By doing this it can be researched whether there is any relation between the use of Teletext by men or by women. As mentioned before the target group will be split up in three different groups.3 These groups are: students, working people and elderly. However as you can see in table 4 the group students is a very large group compared to the other two. This means that no solid conclusion can be taken, because the groups are not equally dived. Therefore the decision has been -made to continue this analyze with only the results of the respondents beginning with the age of 20. This means that the total amount of respondents will be 81. The groups are: 20 – 40 (students and young adults with young children), 40 – 65 (working people with older children), 65 + (people with retirement). In table 15 you can see that these groups are almost equally divided. Therefore there can be taken conclusion out of this respondent group. 4.3 Descriptive This research contains questions with different levels of measurements. 4According to these levels of measurements this research will be described. Respondents Firstly the general questions (1&2) will be analysed. These questions are about the respondent. As mentioned before there were 162 respondents, but no solid conclusion could be taken out of these respondents. Therefore the target group has been changed to the Dutch population starting 3 4 Please see appendix table 4 Please see appendix table 11 10 Science School – Laura Spanjers from the age of 20. After changing the target group 81 respondents are left over. In table 14 you can see that these are 26 men (32%) and 55 women (68%), which is not quite an equal division. But both groups contain enough respondent to take a solid conclusion. If we look at the results of the age groups (table 15) we can confirm that most of the respondents (32) are between the age of 20 – 40 (39%). The group with the age of 40 – 65 represents 28% (23) of all respondents and the elderly group (27) represents 33% of all respondents. In table 22 you see that half of all men that response are between the age of 20 – 40. However if you look at table 23 you see that the age groups of the women respondents are equal divided. Watching behaviour In table 16 you can see that most of the respondents are watching channel NED 1. Which is due to the fact that most people watch the 8 o’clock journal on this channel. It is remarkable to see that the results of question 4 (table 17) shows that most of the respondents watch television 5 up till 15 hours per week. So it can be that they watch approximately (max) 2 hours per day. The CBS shows us the same numbers (gemiddeld gezien. z.d) Use of Teletext Table 18 displays the amount of respondents that are using Teletext. It is remarkable to see that roughly half (43) of all respondents visit Teletext. If compare the use between men and women table 24 and 25 shows us that a higher percentage of the men respondents use Teletext than the women respondents. Besides that you can see in table 20 that most of the respondents are watching 0 – 4 pages per Teletext visit. Only one respondent is visiting 16 or more pages per visit. If we filter on this respondent we see that he visits mostly the sport pages of Teletext.5 Use of pages As you can see in table 21 most of the respondents visit the weather page, sport page and news page. It is remarkable that not that much people visit the program-info page and tv-guide. The explanation for this could be the use of EPG. People could see the EPG system as a replacement for the program-info and tv-guid pages on Teletext. There are no other broadcast information systems for the weather page, sport page and news page. Therefore this may be the reason why these pages are visited the most. However this is only based on these results. In order to confirm this statement another research has to be done. However we still can compare the page visits by men and women. It could be a hypotheses that men watch more sport pages then women. If you look at the results, this hypotheses could be confirmed. If you compare table 27 to table 28 you see that the men do visit more sport pages then women. The women mostly visit the weather page and the news pages. Pages that are not visit at all by the respondents are the erotic pages and the tell sell pages. 5 Please see appendix table 26 11 Science School – Laura Spanjers 4.4 Explanatory Research For this research it could be interesting to see if some questions are related to one another. For example are the hours television respondents watch per day in any form related to amout of pages respondents watch per visit? It could be that the more hours television you watch the higher your amount of pages per visit it. In order to exanimate this a regression analyse must be made. For this analyse you need an X value which are the independent variable and the Y value which are the depended variable. With the regression analyse of question 4 and 7, question 4 is the X value and question 7 the Y value. Because not all of the respondents of question 4 also answered question 7, only the respondents that also answered question 7 will be taken into account. In table 27 you see the results of this regression analyse. You can see that the R-Square is 0,06 which means that the analyse is not significant because for that the R-Square must be higher than 0,7. This means that question number 4 does not have that much influence on the answers of question 7. Again if you look at the P value you can see that it is 0.12 for question number 4. This means that the influence of this question is not significant. With the regression analyse you can analyse the relation between two interval questions. In order to analyse the relation between to nominal questions we need to calculate the correlation. For this analyse question 2 and 5 will be compared. That means that the correlation will show in what way the gender of the respondents are related to the use of Teletext. The correlation between those variable is 0.16, which means that there is hardly any linear relation between those questions. If the correlation was +1 that meant that with variable one you could forecast variable two. In this case you cannot forecast the answers on question 5 with the results of question 2. 12 Science School – Laura Spanjers 5. Conclusion For this research the following question had been set up: ‘How intensive do the Dutch people use Teletext, are there any differences between gender, age groups and type of pages and can the system be called profitable as communication platform?’ This question is combined by several loose questions. Firstly how intensive to the Dutch people use Teletext? This question had been set up at the beginning of this research. However after analysing the results it appeared that more younger people responded to the survey then older people. Therefore no solid conclusions could be taken and the target group was changed to: the Dutch population starting from the age of 20. However this did not mean that this new target group / responds group would be large enough to do a solid conclusion. It could be a solid conclusion if the responds group would only represent one part of the Netherlands, which means that the total research population would be smaller. However the results of this new target group of 81 people are analysed. Within this new target group the results showed us that almost 50% of all respondents were using Teletext. If this was the results of a valid response group you could say that 50% of the Dutch population starting from the age of 20, uses Teletext. The second part of the research question is about the differences between gender, age groups and type of pages. After analysing the results we can conclude that more men than women uses Teletext. Besides this it appears that more men visit the sport pages then women and the erotic and tell sell pages aren’t visited at all. However again because of the lack of response no such solid conclusion can be taken for the Dutch population starting from the age of 20. 13 Science School – Laura Spanjers 6. Recommendation As you can see in the results and in the conclusion it appears that the program-info and tv-guide page are not used that often. As mentioned before the reason for this could be the EPG system. However no statement can be taken about that. If this research will be continued then it would be an advice to take the EPG system into account as well as the Teletext on the internet. Because if that continuing research results that the EPG system and the Teletext on the internet are more profitable then Teletext on television, channels can consider to focus more on those parts. In this research you can already see that the program-info and tv-guide aren’t visited that often. Therefore my advice to the channels would be to see if their program-info pages and tv-guide pages are still profitable and spend more money on the EPG system. 14 Science School – Laura Spanjers 5. Afterword 5 Months ago I was assigned to do a quantitative research and write a paper about this. Back then I was really frustrated because I had to choose my own subject and I didn’t know what to choose. After some days of struggling I decided to do my research about Teletext. I was full of energy and handed in my course of action to Arthur. He told me that, back then, I was the farthest in the process of the class. This was a real good sign for me and I wanted to continue like that. I created a survey and took this to school. After an afternoon of struggling with the questions I finished the survey and started to spread it. It was really hard to gather 384 people and I was starting to panic. However then I had a chat with Teun and he told me not to worry. Because I probably would learn more from gathering these 162 response then from continuing without knowing what I did. Therefore I quite with gathering these response. After coming back from Katowice I was really stressed because I had to write the final report. I had no idea what to do and how to work with Excel but I tried. Stijn also helped me by telling me what I should do. This really helped me but still I was doing something and I had no idea what I was doing. Therefore I know that perhaps this report isn’t valid of solid and it may be a lot of nonsense. But still I’m proud of what I achieved, because I knew how hard this was for me to write. I didn’t had any knowledge at all about analysing a survey. I tried my best to analyse it and I think I did quite a good deal. However it is a pity that I didn’t had enough response. So coming at the end of this afterword. I would like to say that I really learned a lot during the Science School. I’ve made a lot of mistakes and it could be that still in this report their will be mistakes but I learned from those I’ve made and I’m sure that I will learn from those that are coming. I would like to thanks Stijn because he is the one that opened my eyes and made me think about what I was doing. I did panicked after talking to him but later on I realised that if he didn’t told me I still was researching complete nonsense. Now I’m thinking about what I’m doing and being critical. I hope you’ve enjoyed reading this paper. Kind Regards, Laura Spanjers 15 Science School – Laura Spanjers References Ammar M.H. Wong J.W.(1985). The Design of Teletext Broadcast Cycles. University of Waterloo. Elsevier Science Publishers B.V. North-Holland CBS.(2013). Population; sex, age and nationality, 1 January. Centraal Bureau voor de Statistiek, Den Haag/Heerlen 9-2-2014 Daly-Jones O.(2000). Navigating your TV: The Usability of Electronic Programme Guides. Serco Experience Lab. London Dixon, D.F. (1983). A Core Graphics Environment for Teletext Simulations. RCA Laboratories. Princeton Gemiddel Gezien. (z,d). Gemiddeld aantal uur per dag tv kijken. Consult on 27-05-2014. http://gemiddeldgezien.nl/overige/gemiddeld-aantal-uur-per-dag-tv-kijken Great Britain.(1989). World System Teletext and Data Broadcasting System: Technical Specification. Department of Trade and Industry. 1989 Hand. J. (2012). Ceefax service closes down after 38 years on BBC. BBC News UK. Consult on 08-022014. http://www.bbc.co.uk/news/uk-20032882 Kim, J. Kim C.(2003). Response Time Analysis in a Data Broadcast System with User Cache. School of Computer Science & Engeneering, College of Engineering, Seoul National University. Korea. Kluwer Academic Publishers. The Netherlands Loveless, W, Robinson, G. (1980). KSL-TV’s Teletext Testing Shows No Reception Problems. IntoWorld. Volume 2 Number 1. February 18 1980 NOS. (2005). Een korte geschiedenis van Teletekst. Consult on 07-02-2014. http://nos.nl/artikel/120775-een-korte-geschiedenis-van-teletekst.html Ster, S.H.(2010). NOS onderzoek: Elf miljoen Nederlanders gebruiken Teletekst. Consult on 08-022014. http://www.marketingfacts.nl/berichten/20100402_nos_onderzoek_elf_ miljoen_nederlanders_gebruiken_teletekst 16 Science School – Laura Spanjers Appendix Table 1: Flat Data Model & Linked Data Model (Kim & Kim, 2013) Table 2: Dutch population; sex, age and nationality (CBS, 2013) Population; sex, age and nationality, 1 January Subjects Males and females Periods 2013 Nationality Age number Total nationalities 15 to 20 years 992851 Total nationalities 20 to 25 years 1056687 Total nationalities 25 to 30 years 1023390 Total nationalities 30 to 35 years 1009469 Total nationalities 35 to 40 years 1030812 Total nationalities 40 to 45 years 1270190 Total nationalities 45 to 50 years 1292024 Total nationalities 50 to 55 years 1234911 Total nationalities 55 to 60 years 1115177 Total nationalities 60 to 65 years 1051797 Total nationalities 65 to 70 years 941814 Total nationalities 70 to 75 years 667580 Total nationalities 75 to 80 years 512131 Total nationalities 80 to 85 years 377863 Total nationalities 85 to 90 years 218767 Total nationalities 90 to 95 years 86469 Total nationalities 95 years and older 19721 Total 13901653 17 Science School – Laura Spanjers Table 3: Question 1 162 Respondents Table 4: Question 2 162 Respondents 27 < 25 Students 26 - 65 Working 34 102 66 > Elderly Table 5: Question 3 162 Respondents 18 Science School – Laura Spanjers Table 6: Question 4 162 Respondents Table 7: Question 5 162 Respondents Table 8: Question 6 162 Respondents Table 9: Question 7 162 Respondents 19 Science School – Laura Spanjers Table 10: Question 8 162 Respondents Table 11: Level of Measurements Level of measurement Q 1. What is your gender? U 2. What is your age? E 3. Which channel do you watch? S 4. How many hours? T 5. Do you visit Teltext? I 6. How often do you visit? O 7. How many pages? N 8. Which pages? Nominal X Ordinal Interval Ratio X x x x x x x Table 12: Age group men 162 Respondents 1,4 < 25 Students 3,2 26 - 65 Working 66 > Elderly 8,2 20 Science School – Laura Spanjers Table 13: Age group women 162 Respondents 17 < 25 Students 51 26 - 65 Working 66 > Elderly 27 Table 14: Question 1 81 Respondents Table 15: Question 2 81 Respondents 26 32 20 - 40 41 - 65 65 > 23 21 Science School – Laura Spanjers Table 16: Question 3 81 Respondents Table 17: Question 4 81 Respondents Table 18: Question 5 81 Respondents 22 Science School – Laura Spanjers Table 19: Question 6 81 Respondents Table 20: Question 7 81 Respondents Table 21: Question 8 81 Respondents 23 Science School – Laura Spanjers Table 22: 81 Respondents men age group 9 20 - 40 41 - 65 13 66 > 4 Table 23: 81 Respondents women age group 17 19 20 -40 41 -65 66> 19 Table 24: 81 Respondents use of Teletext men Table 25: 81 Respondents use of Teletext women 24 Science School – Laura Spanjers Table 26: 81 Respondents use of pages of 1 respondents Table 27: 81 Respondents use of pages of men Table 28: 81 Respondents use of pages of women 25 Science School – Laura Spanjers Table 29: Regression analyse question 4 and 7 Survey This semester I’m following the course Science School, where I’m suppose to do a quantitative research. After experienced working with Teletext I’ve decided to do my research about the use of Teletext. In this survey you will find some general questions and questions related to your use of Teletext. The results of this research will stay intern and completely anonymous. Thanks in advance! Laura Spanjers 1. What is your gender? a) Male b) Female 2. What is your age? ............ 3. Which of the following Dutch channels do you watch? (more answers are possible) a) NED 1 b) NED 2 c) NED 3 d) RLT 4 e) RTL 5 f) RTL 7 g) RTL 8 26 Science School – Laura Spanjers h) SBS 6 i) NET 5 j) Veronica 4. How many hours do you watch television per week? 1–5 5 – 10 10 – 15 15 – 20 20 – 25 25 – 30 30+ O O O O O O O 5. Do you visit the Teletext pages of the channels you’ve chosen above? a) Yes (go further to question 6) b) No (thank you for participating) 6. How often to you visit Teletext of the chosen channels above? Hardly O Regularly O O Often O O 7. If you visit Teletext how many pages do you visit per time? 0–4 4–8 8 – 12 12 – 16 16+ O O O O O 8. Which of the following pages do you watch and how often? 27 Science School – Laura Spanjers