memacu pemimpin ke persada mengurus perubahan

From: Elite Essential Sdn Bhd
To 55442223
Page: 417
Date: 71312015 4:55:34 PM
MEMACU PEMIMPIN KE PERSADA MENGURUS PERUBAHAN
HASIL PEMBELAJARAN
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Peserta akan mempunyai kebolehpercayaan kepada din sendiri yang lebih tinggi dan membentuk keyakinan diri yang lebih jitu dengan penambahbaikan di
dalam pengetahuan tentang kepentingan membuat keputusan di pihak pengurusan yang lebih balk dan berkesan.
Menjadikan komunikasi dan kenjasama pasukan lebih balk di dalam organisasi mereka.
Peserta akan mengkaji dan mempelajari beberapa instrumen pengurusan strategik untuk membantu mereka di dalam proses membuat keputusan.
Peserta akan merasa dan mempunyai keupayaan dan lebih keterlibatan di dalam menentukan arah pengurusan dan bertindak sebagai pemikir dan bukan
semata-mata pembuat / pekerja.
Pelajaran dan latihan akan memberi peserta lebih keupayaan untuk menjadi lebih berkesan di dalam komunikasi dan perhubungan sesama insan di dalam
membina satu kumpulan tenaga kerja yang berwibawa dan saling berkait.
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MENGURUS PERUBAHAN YANG
DIRANCANG
RANGKA
PROGRAM
01
PERUBAHAN ORGANISASI
Definisi
Pengurusan 3P
Memahami kaitan di antara
kepimpinan dan pengurusan
perubahan
• Mengapa perubahan perlu
• Keperluan mengenal pasti perubahan
o "Who Moved My Cheese?"
• Menjadi agen perubahan
o Siapa yang terlibat
o Mengapa merekaterlibat
o Bagaimana mereka terlibat
02
PERUBAHAN INDIVIDU
• Profil diri
• Mengena I
pasti jurang dan
keperluan perubahan
• Mendefinisikan semula KRA dan KPI
• Analisa kajian dari pengurusan
yang berjaya (kajian kes)
03
PENILAIAN PERUBAHAN
PERSEKITARAN
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Memahami cabaran
Analisa SWOT
Analisa PEST(LE)
Kajian 5 kuasa perubahan oleh
Potter
• Isu budaya di dalam perubahan
o Teori perubahan budaya oleh
Hofstede
10 prinsip pengurusan perubahan
PROFIL PENCERAMAH
07
• Memahami rintangan
o Mengapa manusia menentang
• Skil menyelesaikan masalah
o Pengenalan kepada masalah
o Menulis kenyataan masalah
o Templet mengenali masalah
• Model 3 Langkah Lewinian
o Kertas kerja 3 langkah Lewinian
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MENJADIKAN PERUBAHAN
SEBAGAI PENGALAMAN
PEMBELAJARAN
0
• Pemulaan perubahan strategik
Skil asas
o
Mengurus konflik dan stress
berkaitan
perubahan
o Skil Rundingan
o Skil Coaching
o Kepimpinan Transformasi
o Mengurus komunikasi
• Komunikasi melintang
• Komunikasi menegak
MENGURUS KOMUNIKASI
PENGURUSAN PERUBAHAN
• Analisa Komunikasi Efektif
• Adaptasi Analisa Komunikasi
o Komunikasi dan interaksi
• Peraturan Asas Komunikasi
o Perlu &Tidak Perlu
o Faktor-faktor penting
• Komunikasi Suara &Tanpa Suara
o Kesan komunikasi tanpa suara
kepada maksud
o Kepentingan komunikasi yang
jelas
• Proses Mendengar
o Jenis mendengar
o Fokus dalam mendengar
• Menjawab Soalan, Mengekalkan
Objektif
o Kenalpasti objektif penyoal
o Menjawab secara profesional
PROSES PERUBAHAN
PENGURUSAN (TEKNIK PROSCI)
• Fasa 1 - Siapa Sedia untuk
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08
Peru bahan
Nyatakan strategi
Menyediakan pasukan perubahan
Membina model tajaan
Fasa 2 - Mengurus Perubahan
Membina rancangan
Ambil tindakan dan memulakan
rancangan
Fasa
3
Memperkasakan
Perubahan
Mengumpul dan menganalisa
maklumbalas
Diagnos jurang dan urus rintangan
Memulakantindakan pembetulan
Raikan kejayaan
Dimensi
Peru bahan
Manusia
(ADKAR)
Awareness (kesedaran)
Desire (keinginan)
Knowledge (pengetahuan)
Ability (kebolehan)
Reinforcement (pemerkasaan)
PELAN TINDAKAN UNTUK
PERUBAHAN
• Kerja pasukan untuk:
o Pengenalpastian cabaran
o Analisa perubahan sistem yang
dikenal pasti (input dari pelanggan)
SHAMSUL BAHRIN ABDULLAH
Shamsul Bahrin Abdullah, penceramah antarabangsa yang pernah muncul di kaca TV sebagai ahli panel untuk rancangan temu-bual di
televisyen, antaranya "Bincang Petang", TV3 dan "On Two'; TV2. Beliau juga telah dijemput untuk menjalankan sin ceramah di luar negara
seperti di Abu Dhabi, Jakarta. Bangkok and Angeles City (Filipina).
Buku beliau yang pertama diterbitkan pada tahun 2009. bertajuk"Be A PRO,Sell Yourself!"-The 7 Drivers for Personal Development dan di
antara prinsip yang diterapkan di dalam program kendaliannya adalah "Check the Pilot Error" di dalam mengenal pasti dan memperbaiki diri.
Buku bantuan din ini banyak menekankan kepada pemahaman dan teknik pengawalan ketakutan dalam din yang menjadi punca kepada
permasalahan dan penaguhan kejayaan di dalam diri dan seterusnya komuniti dan organisasi.
Beliau menggabungkan pengetahuan, pengalaman, dan pendedahan beliau di dalam pelbagai industri ke dalam program latihan yang
dikendalikannya dengan meletakkan penekanan kepada praktikaliti di samping teori untuk hasil yang boleh terus digunapakai selepas latihan.
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BE A
SELL. -,,
From. Elite Essential Sdn Bhd
To 55442223
Page: 5/7
Date: 7/3120154:55:34 PM
LEADERSHIP WITH RESULTS
Mind • Heart• Hand
LEARNING OBJECTIVES
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Introducing the concept of creative strategic thinking to delegates to enable them to see things from a holistic and big picture perspective.
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Enabling the delegates to identify performance improvement ideas and translate them into im plementable actions.
Understand how organisations work and how to develop and use your professional network to achieve your objectives.
Learn how to create and maintain a high-energy and high-performing team doing things with a sense of purpose.
Enhance ability to obtain results through others by improving self-awareness, motivating your team, and influencing your organisation.
WHO SHOULD ATTEND
The programme is for all leaders who wish to have some time and space to re-examine how you lead, and who wish to have fresh insight and
skills as you tackle the challenges you face as a leader. The identification of the barriers to achieving the organisation's vision, creation of
strategies and improvement plans to overcome the barriers will help achieve the desired vision and goals of the individual and the group,
resulting in a high level of ownership and commitment.
THE EVOLUTION OF LEADERSHIP
Defining "Leadership"
A brief history of Leadership and Management
Leaders: Born or made? - Line in the sand,
MANAGING THE "HEART" & "HEAD"
Praise and correction - Managing high achievers
Celebrating accomplishments - Motivation
through awards, rewards and recognition
Self-motivation
Creating an enabling environment and culture Sustaining personal and group development
Fishbowl (activity)
Managing vs Leading - Can we divorce leading
from managing?
TYPES OF LEADERS
Why people admire leaders (or do they)? A Leader
INFLUENCING SKILLS & IMPACT ON RESULTS
The principles of influence
The art of persuasion
Decision styles and impact on results - Individual
and teamwork exercise
Character and credibility building
I Admire
Characters of leaders
Managing styles - A closer look at the different
styles
Leadership type inventory and flexing for results
CREATIVITY & INNOVATION - ROLE &VALUE
Definition of creativity and innovation
The second and third answers - Beyond knee-jerk
solutions
Key success factors in creating support system
DYNAMIC LEADERSHIP - INFLUENCING BY
BEING
Being an inspirational role model
Influencing others' perspectives
A personal Leadership Inventory - Identifying
leadership style
PERFORMANCE MANAGEMENT
Goal setting
Time frame setting
Resource allocation
Follow-up
INSPIRING A SHARED (OPERATING) VISION SETTING THE STATE
Creating a common shared operating vision - The
"desired state"
Clarify your operating Vision - Engaging your
"audience"
Environmental elements - Trends
What are your vision drivers?
CRITICAL THINKING & MANAGING
What and why critical thinking?
The"RED" approach
Risk management
Higher quality analysis and decisions - Involving
and engaging
CHALLENGES TO 'HIGH IMPACT LEADER'
VISION -THE CONTRADICTIONS
The"Rocks in the Road"
Internal factors
External factors
EFFECTIVE COMMUNICATION
Stand-up meetings
Presentation skills
Verbal skills
Written skills
BUYING-IN & LIGHTENING THE LOAD - THE
STRATEGIES
Solutions through strategies - Getting round /
breaking through barriers and blocks
Encouraging growth in others - People
development and retention
Short and long term solutions (Personal and
systems)
Style identification and flexing for results
PERSONAL IMPROVEMENT PLAN (PDP)©
Performance checklist - Personal strengths and
weaknesses identification
Prioritising performance improvement areas
"Low hanging fruits"
Follow-up "buddy" system
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TRAINER'S PROFILE
SYED HAMID ALHABSHI an international trainer
REFLECTION & CLOSING
Reflection
Next steps
Closing
A former Vice President of Citibank and Senior Group General Manager of New Straits Times Group, Syed Hamid has over 20 years of experience in
management and consultation. His wide usage of problem solving and decision making in management and in dealing with several economic
downturns with great success since the mid 70s will enable the sharing of knowledge to his participants. He was also exposed to creative strategic
thinking since 1985 and has applied strategic thinking process in the workplacefrom then on.
Syed Hamid is trained in the Technology of Participation (ToP ®) in the USA and other countries. He has also consulted in Singapore,Thailand, Sudan and
Indonesia. With his wide range of experience in diverse industries, he is able to bring to bear in his consultations and training the valuable experience and
perspectives from all sides.
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From Elite Essential Sdn 8hd
To: 55442223
Page: 6/7
Date 713120154:55:34 PM
Outdoor Learning Experience:
CREATIVE LEADERSHIP FOR EXCELLENCE
LEARNING OUTCOMES
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Enhance your portfolio of leadership approaches and develop your ability to apply the right technique to each unique challenge
Engage in an intensive process of self-assessment and goal-directed planning that will improve your performance and foster greater success
and satisfaction
Gain the high level of confidence that inspires effective decision making across the organization
Develop better judgment by expanding your analytical and strategic skills through creative encounters
Use visionary capacity to liberate your creative forces in work
Become an agent of innovation and renewal, and a creator of value for your organisation
Examine key drivers and how these relate to your leadership challenges and choices
Understand how to enhance your leadership legacy
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PROGRAMME OUTLINE
THE CREATIVE LEADERSHIP
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What is Creative Leadership
What it takes to become a creative
leader
Becoming an effective leader
through creative leadership
Think and lead imaginatively
Discover your creative sense
Build and strengthen your creative
co m pete n cies
Learn and practise a process for generating
new ideas and solutions
Identify leverage points where you can have
the greatest impact
Experience freeing up your authentic selves
Communicating with your whole body,
mind and spirit
BuilDiNG PERSONAL
CA,P;:keilrflES
DISCOVERING THE LEADER
WITHIN YOU
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Define
your
current
values
framework and leadership approach
Develop your leadership profile and
uncover your hidden challenges
Create your personal leadership
vision statement and plan
YOUR LEADERSHIP LEGACY
Identify your personal leadership
values, strengths and weaknesses
Discover the new values for effective
leaders
Learn steps to rejuvenate your
workplace
How to empower you and others
Lead by inspiration and motivation
The Inspiring Framework: Strategy,
Process, Culture, Ideas
CREATIVE TEAIVIRONDING
Building effective team
- Communication
- Problem solving
- Decision making
- Time management
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What am I leaving behind
From "Coping" to "Transforming"
From "Out There"to "I n Here"
From "Controlling"to "Connecting"
From "It's All About Me" to "I'm All
About It"
Sharing rewards
Celebrating accomplishments
Making celebration part of your
culture
GOALS, OWNERSHIP, RESPONSIBILITY
\e"
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Discovering personal and organization mission and vision
State your SMART goals in life
Discovering your purpose in life
Identifying your SWOT
Positive attitude and mind
TRAINER'S PROFILE
SHARIFFAH ANISAH SYED IDRUS
A Certified Executive Coach & Solution Focused Coach
Since commencing her career in several prominent organizations, Shariffah Anisah has progressed through a variety of management positions to firmly establish
herself as an influential and highly respected, multi-skilled trainer, facilitator and consultant.
Training has always been Shariffah Anisah's passion and interest. Her enthusiastic approach to training is simple yet results-oriented:"Learning by Doing" -the
experiential approach. It is generally recognized thatthere is a challenging gap between knowing a principle and applying it in the real world situation. Therefore,
Shariffah Anisah's programmes focused on the immediate effective transfer of skills from the training room to the work environment. As it is an adult learning
process, training programmes are highly interactive and application of management games which are related to the focused programmes. She also strongly
believes that training is not just transferring of knowledge and skills but it is actually a process of sharing information, knowledge and skills between the facilitator
and participants.
What Participants Said About Sharrifah Anisah?
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Trainer was superb!
The programme is beyond my expectations. Well done!
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Trainer is excellent and I really enjoy it!
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From: Elite Essential Sdn Bhd
To: 55442223
Page: 7/7
Date: 713120154:55:34 PM
REGISTRATION FORM
Please tick the appropriate box and feel free to photocopy this form should you register for more than I workshop.
Workshop Title
Early Bird *
O
Ke Arah Budaya Kerja Cemerlang
T.
29-30 Julai 2015, Pullman Putrajaya
‘.%
Protokol & Etiket Sosial dalam Maps
‘7
29-30 Julai 2015, Pullman Putrajaya
el Leadership with Results
%'
24-25 August 2015, Pullman Putrajaya
Early Bird Rate: Registration must be received no later than
made within 7 working days prior to the event.
■
RM 1,649
per person
❑ RM 1,649
per person
El RM 1,649
per person
26 June
Group of 4 Persons
■
Normal
■
RM 1,549
RM 1,749
per person
per person
❑ RM 1,749
❑ RM 1,549
per person
per person
❑ RM 1,549
RM 1,749
per person
per person
24 July 2015. Full payment must be
■
Organisation:
Contact Person/Approved by:
Address:
Designation:
Tel:
Email:
Fax:
PARTICIPANT DETAILS
Name (1):
Designation:
Tel:
Email:
Na me (2):
Designation:
Tel:
Email:
Name (3):
Designation:
Tel:
Email:
Name (4):
Designation:
Tel:
Email:
Terms and Conditions:
✓
Registration fees include refreshments, lunches, course materials, and certificate of attendance.
✓
Cancellation of registration must be made h written form (letter, fax or email) to Elite Essential Sdn Bhd before 10
working days prior to the event with 20% of the registration fees imposed for cancellation. The full registration fees
will be billed to your organisation for cancellation received withh 10 working days prior to the event or in a case of
"no-show".
✓
Substitution of participant(s) is allowed with no additional charge provided Elite Essential Sdn Bhd is notified in
writing of the name and designation of the new participant(s).
✓
Full registration fees must be received before commencement of the course. Participants with outstanding
registration fees are required to make payment on site or present an undertaking letter, local order or letter of
approval to participate. If one of these cannot be supplied, Elite Essential Sdn Bhd reserves the right to refuse
admission.
Elite Essential Sdn Bhd reserves the right to change the venue, facilitator and reschedule or cancel the course
✓
whenever deemed necessary. We shall inform the participant(s) if any changes arise.
Mode of Payment (please tick the appropriate box)
) Cheque / ( ) Bank Draft / ( ) Local Order
Payment by cheques / bank drafts should be made payable to "Elite Essential Sdn Bhd" and crossed "A/C Payee
Only", (Maybank, A/C No: 5127 8102 2331, Swift Code: MBBEMYKL). You may bank n or send the cheque / bank
draft to us via registered mail / courier express. Please fax a copy of the transaction slip to us at Fax: +603-8063 7211
and indicate invoice number for verification purpose.
We fully understand and agree on the terms and conditions
stated above.
Company Stamp:
Authorised Signature
Date:
Name
Designation
To confirm your registration, kindly complete this form and fax to us at
Fax: +603-8063 7211 or email: [email protected]
For course enquiry, please contact us at Tel: +603-8063 9211 or visit www.elite-essential.com
Elite Essential Sdn Bhd (916256 - M)
No. 8 - 1A, Jalan Puteri 2/3, Bandar Puteri, 47100 Puchong, Selangor.
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