2007 Operations Planning Guide

Transcription

Paul Brou
Maintenance Cost
Control Programs
What they cover — and more important, what they don’t
By George C. Larson
ost manufacturers of business aircraft airframes, engines and avionics systems offer plans that enable
a flight department to forecast its budget
for maintenance with greater accuracy than
would be possible without a plan. By removing much of the element of surprise
from maintenance, a department manager
or chief pilot is essentially hedging the way
airlines buy fuel on long-term contracts to
avoid wide swings in prices. From the manufacturers’ point of view, they are betting
on actuarial data that’s been gathered over
M
118 Business & Commercial Aviation ■ August 2007
years of flight operations of their equipment, so they’re fairly confident in the
numbers.
But a maintenance plan is not insurance
or a substitute for the warranty; if you break
something, you get to pay for it. Think of
it instead as a package plan that simply lends
predictability to your projected costs for
parts and labor.
You’ll need to provide accurate estimates
of future flying activity, because that variable affects the annual fee. Recent data
published by GAMA and reported by
B&CA (“How the Airlines Are Selling
Their Case for User Fees,” July 2007, page
46) indicate that although business aviation
has become a more highly visible activity,
its level of operations remains remarkably
stable year on year.
For planning purposes, flight department
managers need access to top management’s
travel plans, especially if company strategy
is in play. Is this your year to make an entree to China or India? Knowledge of specific destinations is not as critical as
management’s forecast of miles, in consultation with the flight department. With that
information, a reasonably accurate estimate
of flying activity should be within your
grasp.
And be prepared to negotiate the fee with
your account representative. Have your
numbers ready for the process of setting
the amount you will pay for the service. If
www.aviationweek.com/bca
Paul Brou
you don’t meet a minimum level of flying
hours, expect to pay a penalty. If you are
purchasing a plan for an airplane that’s no
longer under warranty, you can expect to
submit to a visit from a representative to
estimate the amount of wear and tear from
the airplane’s use up to now and to pay
more than you would for a zero-time aircraft. Insist on transferability of the plan if
you sell the airplane.
Finally, know your own limits: If you are
not experienced in reading contracts, sit
Airframe Provider
Bombardier Aerospace
Cote-Vertu Road West
Dorval, Quebec
Canada H4S IY9
(514) 855-7766
www.bombardier.com
down with your company’s general counsel
and review the documents that detail your
coverage. These are complex contracts with
a lot of money at stake.
Smart Parts and Smart Parts Plus cover unscheduled removals for most airframe system components such as flight deck
avionics and instrumentation, air conditioning, hydraulics, pneumatics, electrical
Airframe Program
systems, landing gear actuators and steering systems after warranty expiration.
During and after warranty, coverage applies
to tire and brake wear, flight deck light
bulbs, landing lights and most airframe system components for life-limit expiration.
Expendables such as gaskets, seals and orings are included for the covered items.
Consumables such as fuel, oil, grease, nitrogen, oxygen and hydraulic fluids as well
as shop supplies are among the exclusions,
as are expenses for any labor, APU, interior
completion work and engines unless enrolled in the optional engine plan for certain models. Warranty coverage during
aircraft warranty or parts warranty always
takes precedence for warrantable events on
items such as system components.
The main difference in the two plans is
that items such as thrust-reverser cascades
and blocker doors, door steps and navigation light lenses are covered only under
Plus. Also, basic Smart Parts is not transferable and applies to out-of-production
Challenger models. Customers of new aircraft can test drive Smart Parts Plus for a
year and may exit with the obligation to pay
only for those benefits received.
Smart Parts Engine Coverage, or SPEC,
is the engine plan for General Electric’s
CF34 type engines on Challenger 850, 605
and 604 models as well as later Challenger
601-3R aircraft following on-condition engine maintenance. SPEC includes labor as
well as engine components for LRU replacement on-wing or during shop visits
Coverage
Program Name
Scheduled
Unscheduled
Avionics
Labor
Consumables
Contract Terms (Months)
Smart Parts
Y
Y
Y
N
Y*
36
Smart Parts Plus
Y
Y
Y
N
Y*
36/60/72
Smart Maintenance Plus
Y
Y
Y
Y***
Y*
**24 to 60 months
depending on model
Remarks: *Expendables such as gaskets, seals and o-rings. Consumables are excluded such as oil, grease and fuel.
** Terms may end earlier due to a maximum flight-hour limitation depending on model.
***Scheduled airframe inspections.Terms and conditions of the actual agreement shall at all times prevail.
Engine Provider
Engine Supplemental
Agreement
400 Chemin de la Cote
Vertu W.
Dorval, Quebec
H4SIY9 Canada
(514) 855-7766
www.bombardier.com
Engine Program
Coverage
LRU
Parts Scheduled Unscheduled
Accessories
Engine
Shop Labor
Rental
Engine
Troubleshooting
Labor
R&R
Labor
Shipping
Costs
Oil
Analysis
AOG
Trending
Costs
Program Name
HSI
Overhaul
CF34-3A1
OC
OC
TE
Y*
Y
Y
Y
Y**
Y
Y
Y
Y
N
Y
CF34-3B/B1
OC
OC
TE
Y*
Y
Y
Y
Y**
Y
Y
Y
Y
N
Y
Remarks: NA — Not Applicable OC — On-Condition EO — Engine-Only TE — Excludes Time Expired Parts
*Scheduled borescope inspections and on-wing Chapter 5 items. **Lease engines under certain conditions and availability. Costs associated with time expirations are excluded. Operators labor excluded.Terms and conditions of the actual agreement shall at all time prevail.
Airframe Provider
Cessna Aircraft Co.
P.O. Box 7706
Wichita, KS 67277
(316) 517-1001
www.cessna.com
Airframe Program
Coverage
Program Name
Scheduled
Unscheduled
Avionics
Labor
Consumables
Engine R&R
ProParts
Y
Y
Y
N
Y
N
36/60
ProNav
Avionics Only
Y
Y
Y
N
Y
N
36
ProTech (for Mustang)
Y
Y
Y
Y
N
Y
60/36
Remarks:
Engine Provider
Cessna Aircraft Co.
P.O. Box 7706
Wichita, KS 67277
(316) 517-1001
www.cessna.com
Engine Program
Coverage
Program Name
Overhaul
Parts
Scheduled
Unscheduled
LRU
Accessories
Engine
Shop Labor
Rental
Engine
Troubleshooting
Labor
R&R
Labor
Shipping
Costs
Oil
Analysis
AOG
Costs
Trending
PowerAdvantage
Y
NL
WL
WL
Y
N***
Y*
N
N
N
Y
N
Y
PowerAdvantage+
(P&WC engines)
Y
Y
Y
Y
Y
Y
Y*
N
N
N
Y
N
Y
AuxAdvantage
OC
Y
WL
WL
Y
N**
Y
N
N
N
N
N
N
Remarks: *Except at HSI **Depot level maintenance is capped at an APU hourly rate. PowerAdvantage+ for P&WC-equipped aircraft only. ***PowerAdvantage with shop labor is an option for
Williams International engines. OC — On-Condition NL — No Life-limited WL — Without Labor
Parts Plus but with the addition of scheduled airframe inspection labor. At the end
of the Smart Maintenance Plus term, customers convert to Smart Parts Plus. Among
the exclusions are customer labor, consumables and completion work. Engine coverage can be added with the SPEC program
for applicable models.
Online flight hour reporting for airframe
and engine hours was launched from
Bombardier Smart Services and is presently
in beta test with a group of customers.
Expanded rollout is expected over the balance of this year and into 2008. As always,
Smart Services programs are based on flight
hour rates paid monthly. Minimum payments apply each year and typically range
from 300 to 350 hours depending on the aircraft model. With the completion of each
full term customers are released from any
deficits that may apply. Surpluses are either
rolled-over to subsequent contracts for pur-
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(no labor cap), module repairs, engine repairs, lease engines under certain conditions, removal and re-installation of engines
including lease engines, transfer of QEC
between engines and lease engines, ignitors,
filters, trend monitoring and on-wing
scheduled borescope inspections. Shipping
is also included for modules or engines requiring shop visit repairs. SPEC also covers GE category 1 through 6 Service
Bulletins, to a specified cap, at next access
or time compliance. Customers pay for
achieved life limits should life-limited parts
require modifications or repair or complete
replacement. SPEC is available to the
Smart Parts Plus airframe coverage agreement for an additional flight hour rate.
Bombardier, Lufthansa and, depending on
the nature of the work, certain Bombardier
Authorized Service Facilities can perform
labor for covered events. Among the exclusions are customer labor, FOD damage, optional Service Bulletins and routine
preflight or postflight inspections, lease engine usage during off-wing Service Bulletin
work or repairs for non-engine caused
events.
Bombardier’s newer program, Smart
Maintenance Plus, covers new deliveries for
current production models. This program
is suitable for customers dependent on
Bombardier Service Centers or Bombardier
Authorized Service Facilities for most
maintenance. Coverage is similar to Smart
Business & Commercial Aviation ■ August 2007 121
Airframe Provider
Dassault Falcon Jet
200 Riser Rd.
Little Ferry, NJ 07643
(201) 440-6700
www.dassaultfalcon.com
Airframe Program
Coverage
Program Name
Scheduled
Unscheduled
Avionics
Labor
Consumables
FalconCare
Y
Y
Y
Y
N
Negotiable
Remarks:
Cessna Aircraft
The Citation ProAdvantage family provides
an umbrella of maintenance protection and
includes: ProParts and ProNav for the airframe and avionics, PowerAdvantage+,
PowerAdvantage and ProIgnition for the
engines, AuxAdvantage for the APU, and
ProTech for Service Labor (Mustang only),
all delivering OEM authorized parts and
service so that your aircraft retains its value.
The Citation ProAdvantage Programs provide a simple predictable means for managing the maintenance cost of your Citation.
Under ProParts and PowerAdvantage,
new aircraft enrollment is for a term of five
years/3,000 hours, renewable in three
year/1,800 hour increments. Used aircraft
are subject to an enrollment inspection and
fee and enrolled for a term of three years/
1,800 hours, renewable.
New this year, Cessna is offering
ProTech, a complete labor program for the
Mustang based on flight hour rates.
ProTech, available in conjunction with
ProParts, provides coverage for all scheduled and unscheduled maintenance including line maintenance and scheduled and
unscheduled engine R&I at Cessna owned
and participating Citation authorized service centers.
Dassault Falcon Jet
Dassault launched FalconCare, a worldwide comprehensive “nose to tail” service
support plan for new Falcons. The program offers a fixed cost per hour payment
schedule and was developed after extensive
Engine Provider
GE-Aviation
1 Neumann Way
M-D F118
Cincinnati, OH 45215
(513) 243-2000
www.geae.com
discussions with current Falcon operators.
A six-year renewable support program
that covers scheduled and unscheduled
maintenance, FalconCare coverage includes
parts and labor throughout the entire
Falcon Authorized Service Center network;
AOG on-site technical assistance and
mandatory and recommended Service
Bulletins. Service maintenance management will eventually be included as well.
Falcon described the program as being
“totally flexible.” Olivier Villa, senior vice
tors of the CF-34-powered Bombardier
Challenger and CFM-56-powered Boeing
BBJs and Airbus A319CJs. Each and every
program is customized, configured and
priced according to the operator’s specific
requirements.
These agreements cover all scheduled
and unscheduled shop visits.
OnPoint Solutions include all labor, material, component repair and engine tests
necessary to return the engine to service.
Other items covered include Service
president of civil aircraft, explained, “We’ve
designed it so that companies that have fully
staffed maintenance departments can obtain a light level that complements their capabilities, while customers with little or no
staff can rely on FalconCare to take care of
virtually everything.”
Bulletins and Airworthiness Directives up
to a pre-determined maximum amount over
the life of the program, removal and installation (CF34 only), guaranteed lease engine
support, all engine LRU repair, engine
LRU exchange, transportation to and from
GE’s Strother, Kan., facility, all damaged
life-limited parts, a predetermined number
of annual technician hours for any line or
“hospital” shop maintenance requested by
the customer, Engine Health Trend
Monitoring and program management.
Paul Brou
poses of flight hour rate protection or are
shared, depending on the program. Early
termination requires the repayment of any
deficits that may exist.
GE-Aviation
OnPoint Solutions are GE’s three-year-plus
service agreements for business jet opera-
Engine Program
Coverage
Program Name
HSI
Overhaul
Parts
Scheduled
Unscheduled
LRU
Accessories
OnPoint
Neg
Neg
Neg
Neg
Neg
Neg
Engine
Shop Labor
Rental
Engine
Troubleshooting
Labor
R&R
Labor
Shipping
Costs
Oil
Analysis
Neg
Neg
Neg
Neg
Neg
Neg
AOG
Trending
Costs
Neg
Neg
Remarks: Program is tailored to the customer’s specific flight leg, annual utilization, engine model and operating region.
Honeywell
Honeywell offers a Maintenance Service
Plan (MSP) and MSP Gold for TFE731,
H T F 70 0 0 a n d AT F 3 e n g i n e s , a
Challenger Maintenance Service Plan
(CMSP) for ALF502s and a Customer
Service Plan (CSP) for CFE738s on behalf
of CFE Co. The MSP covers routine inspection, major periodic inspection (MPI),
compressor zone inspection, unscheduled
and scheduled maintenance, and Service
Bulletins.
Engine trend monitoring is required for
all Honeywell engines through Jet-Care’s
Engine Condition Trend Monitoring
(ECTM) and spectrographic oil analysis
program (SOAP). MSP Gold adds some
additional coverage to include routine inEngine Provider
Engine Program
Honeywell
1944 E. Sky Harbor Circle
P.O. Box 29003
Phoenix,AZ 85038
(602) 365-2655
www.c-hamps.com
troubleshooting labor is available only
through CMSP Gold.
CSP/CMSP/MSP operators can select
either actual or estimated payment plans.
Under the actual payment plan, operators
pay each month for flight hours flown during the previous month, multiplied by the
hourly rate. Reporting forms are provided
yearly to operators reporting off-line instead of via the Internet on Honeywell’s information system. Credit cards are
accepted. The estimated payment plan allows the operator to remit payments based
on estimated monthly flight utilization.
Payments may be made monthly, quarterly,
semiannually or annually. At the end of the
year, the account is reconciled with the actual hours flown.
In addition, the company offers an aux-
spection labor by an authorized service center, remove and reinstall (R&R) labor, road
trips due to engine-caused AOG and shipping costs.
The CMSP and CSP provide the same
level of protection that the MSP offers with
only slight differences. Scheduled MPI coverage includes life-limited components, reworked parts, new parts, consumables and
labor. These same items are covered in
compressor zone inspections, but rental engines are made available at preferred rates
during this inspection.
Unscheduled maintenance coverage for
MSP/CSP includes all parts and labor,
component rework, engine modules, LRUs,
troubleshooting labor (10 hours) and exchange engines. CMSP unscheduled maintenance coverage is the same, except
Coverage
LRU
Unscheduled
Accessories
Engine
Shop Labor
Rental
Engine
Troubleshooting
Labor
R&R
Labor
Shipping
Costs
Oil
Analysis
AOG
Trending
Costs
Program Name
HSI
Overhaul
Parts
Scheduled
CFE738 CSP
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
Y
CFE738 CSP
Gold
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
TFE731 MSP
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
N
Y
TFE731 MSP
Gold
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
TPE331 MSP
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
N
Y
ALF502 CMSP
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
N
Y
N
Y
ALF502 CMSP
Gold
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
HTF7000 MSP
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
N
Y
HTF7000 MSP
Gold
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
ATF3-6A MSP
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
N
Y
ATF3-6A MSP
Gold
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
APU MSP
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
Y
N
Y
Remarks:
Paul Brou
iliary power unit MSP that covers scheduled periodic inspection, HSI, unscheduled maintenance, and required and
recommended Service Bulletins. Not
covered under this plan are inspection
labor, R&R labor and optional Service
Bulletins.
JSSI offers four engine programs with options. JSSI Complete includes all major
maintenance (scheduled or unscheduled),
life-limited components, future ADs, future
Service Bulletins (both recommended and
mandatory), all accessories, troubleshooting labor and loaner engines.
JSSI Select is the Complete program
without accrual for life-limited components, which are the responsibility of the
Engine Provider
JSSI
180 N. Stetson
29th Fl.
Chicago, IL 60601
(888) ASK-JSSI
(312) 644-4444
www.askjssi.com
Engine Program
Program Name
Pratt & Whitney Canada
operator except in the case of unscheduled
mechanical failure.
JSSI Unscheduled covers unscheduled
maintenance, accessories and life-limited
components, future ADs and SBs, loaners
and troubleshooting.
JSSI Term is the Complete program for
a stipulated period so that an operator
can match the contract to the period of
ownership.
Options include Plus, which adds removal and replacement, off-site logistical
support, shipping, and parts and labor for
routine inspections. The R&R Option covers removal and replacement on scheduled
and unscheduled maintenance. The EZ
Program option covers engines with less
than 25 percent of time left until the next
scheduled visit or within 18 months of the
visit, providing a reduction to 50 percent of
the current hourly rate, with 100 percent
JSSI
(Jet Support Services, Inc.)
JSSI coverage assistance for unscheduled
failures. JSSI/VEST is an option available
with Complete or Select and allows operators to become vested in their JSSI trust accounts, providing the opportunity to
receive a portion of a positive trust balance
at expiration.
JSSI Tip-to-Tail (the words “Tip-to-Tail”
are a registered trademark of Jet Support
Services, Inc.) is an hourly maintenance
program for listed (see chart) new and inservice aircraft for a term defined in the
contract. The program covers parts and labor for scheduled and unscheduled maintenance, future mandatory SBs and ADs and
may include engines. The program does
not accrue funds for an item scheduled to
be removed in years beyond the term. At
expiration, a renewal will be offered that is
similar to the prior contract. Enrolling aircraft must undergo a Pre-Induction
Diagnostic Survey (PIDS). Prices are aircraft specific and are based on annual utilization and the contract term.
This company’s Fleet Services offers an
Eagle Service Plan (ESP) with four levels
of coverage: Gold, Silver, Gold Lite and
Silver Lite. All cover hot section inspection,
scheduled overhaul/refurbishment, unscheduled maintenance for scheduled and
basic unscheduled events, and line replaceable units/accessory maintenance.
Gold covers all engine parts, AOG repair
team labor and travel, engine shop labor,
rental engine, troubleshooting labor, remove and install labor, and shipping. Silver
excludes R&I labor, shipping and AOG
team costs. Lite excludes coverage for expired life-limited parts. Price is based on the
monthly flying hours multiplied by one of
four applicable rates for each of the four
plans. P&WC also offers a 10-percent discount for engines enrolled before 200 hours
Coverage
HSI Overhaul
Parts
Scheduled
LRU
Unscheduled
Accessories
Engine
Shop Labor
Rental
Engine
Troubleshooting
Labor
R&R
Labor
Shipping
Costs
Oil
Analysis
AOG
Trending
Costs
Complete
Y
Y
Y
Y
Y
Y
Y
Y
Y
O
O
Y
O
Y
Select
Y
Y
NL
Y
Y
Y
Y
Y
Y
O
O
Y
O
Y
Unscheduled
N
N
UO
N
Y
Y
UO
UO
Y
O
O
N
O
AR
Term
Y
Y
Y
Y
Y
Y
Y
Y
Y
O
O
Y
O
Y
Remarks: Rates are based on engine total time at enrollment and the mission profile.
NL — No Life-limited UO — Unscheduled Only O — Optional Coverage AR— As Required
Airframe Provider
JSSI
180 N. Stetson
29th Fl.
Chicago, IL 60601
(888) ASK-JSSI
(312) 644-4444
www.askjssi.com
Airframe Program
Tip-to-Tail
Coverage
Scheduled Unscheduled
Remarks
Avionics
Labor
Consumables
Contract Terms
Adam A500/A700
Y
Y
Y
Y
Y
Negotiable
Boeing BBJ
Y
Y
Y
Y
Y
Negotiable
Citation 500, 550, 560 series
Y
Y
Y
Y
Y
Negotiable
Citation 650, Citation X
Y
Y
Y
Y
Y
Negotiable
Dornier 328
Y
Y
Y
Y
Y
Negotiable
Falcon 50
Y
Y
Y
Y
Y
Negotiable
Falcon 50EX
Y
Y
Y
Y
Y
Negotiable
Falcon 900B
Y
Y
Y
Y
Y
Negotiable
Falcon 900C
Y
Y
Y
Y
Y
Negotiable
Falcon 900EX
Y
Y
Y
Y
Y
Negotiable
Falcon 2000/2000EX
Y
Y
Y
Y
Y
Negotiable
Falcon 20-5 (w/TFE731)
Y
Y
Y
Y
Y
Negotiable
G100, G200
Y
Y
Y
Y
Y
Negotiable
G400, G450, G500, G550
Y
Y
Y
Y
Y
Negotiable
GII
Y
Y
Y
Y
Y
Negotiable
GIII
Y
Y
Y
Y
Y
Negotiable
GIV
Y
Y
Y
Y
Y
Negotiable
GIV-SP
Y
Y
Y
Y
Y
Negotiable
GV
Y
Y
Y
Y
Y
Negotiable
Learjet 31/31A
Y
Y
Y
Y
Y
Negotiable
Learjet 35/35A/36
Y
Y
Y
Y
Y
Negotiable
Learjet 45/XR
Y
Y
Y
Y
Y
Negotiable
Learjet 55/55C
Y
Y
Y
Y
Y
Negotiable
Learjet 60
Y
Y
Y
Y
Y
Negotiable
Pilatus PC-12
Y
Y
Y
Y
Y
Negotiable
Hawker 800, 800XP/1000
Y
Y
Y
Y
Y
Negotiable
Hawker 850XP
Y
Y
Y
Y
Y
Negotiable
Beechjet 400A
Y
Y
Y
Y
Y
Negotiable
Premier I
Y
Y
Y
Y
Y
Negotiable
Beechcraft 1900D
Y
Y
Y
Y
Y
Negotiable
Piaggio Avanti P 180
Y
Y
Y
Y
Y
Negotiable
King Air 350
Y
Y
Y
Y
Y
Negotiable
King Air 300
Y
Y
Y
Y
Y
Negotiable
King Air B200
Y
Y
Y
Y
Y
Negotiable
King Air B90, C90, E90
Y
Y
Y
Y
Y
Negotiable
Piper Meridian
Y
Y
Y
Y
Y
Negotiable
Tip-to-Tail (airframe program) includes
parts and labor coverage for the following:
➤Passenger cabin equipment
➤Troubleshooting
➤Removal and reinstallation expense
➤Leased airframe components
➤Mandatory Service Bulletins
➤Airworthiness Directives
Engine Provider
Pratt & Whitney Canada
Fleet Services (01BK4)
1000 Marie-Victorin Blvd.
Longueuil, Quebec
J4G 1A1 Canada
(888) 479-2377
www.pwc.ca
Engine Program
Program Name
Coverage
HSI Overhaul
Parts
Scheduled
LRU
Unscheduled
Accessories
Engine
Shop Labor
Rental
Engine
Troubleshooting
Labor
R&R
Labor
Shipping
Costs
Oil
Analysis
AOG
Trending
Costs
ESP Gold*
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
NA
Y
Y
ESP Silver*
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
NA
N
Y
ESP Gold Lite*
Y
Y
EL
Y
Y
Y
Y
Y
Y
Y
Y
NA
Y
Y
ESP Silver Lite*
Y
Y
EL
Y
Y
Y
Y
Y
Y
N
N
NA
N
Y
FMP*
Y
Y
Y
Y
Y
O
Y
O
N
N
N
NA
O
Y
total time since new, applicable up to 2,000
hours for the majority of engine models
A Fleet Management Program (FMP) off e r s a Te rm Co s t P l a n ( TC P ) a n d
Maintenance Cost Guarantee (MCG), both
comprehensive and flexible for fleet operators. The TCP offers coverage for a fixed
term. Options include LRU repair and replacement, low-cycle fatigue component replacement, fuel nozzle maintenance, spare
engine support, on-site support and more.
The TCP monthly fee is based on engine
operating hours and a rate based on baseline costs, environment, mission profile,
maintenance program and condition of engines. The MCG plan is a not-to-exceed
guarantee of engine maintenance costs.
The operator incurs its own expenses,
and the total engine shop costs are reconciled at the end of the term against the operating hours and selected coverage. If the
fixed rate is exceeded, the overrun costs are
shared between P&WC and the customer
at an agreed-upon rate.
ESP, FMP, TCP and MCG are all trademarks of P&WC.
Hawker Beechcraft
The Support Plus program was introduced
in 2002 and is now available for all current
production Hawker and Beechcraft model
aircraft as well as the Hawker 800XP,
Airframe Provider
Hawker Beechcraft
P.O. Box 85
Wichita, KS 67201-0085
(316) 676-0448
www.hawkerbeechcraft.com
Paul Brou
Remarks: *Plan coverage and rates are dependent on operator requirements.
EL — Exclude Life-limited NA — Not Available O — Optional
Beechjet 400A, Beechcraft Premier I,
Beechcraft Bonanza A36 and Beechcraft
Baron B58 model aircraft. The plans allow
owners to select parts-only coverage or a
program providing a more comprehensive
coverage of parts and labor.
Coverage for parts includes scheduled
and unscheduled inspections, maintenance
and component removals; the more comprehensive plan covers labor costs for the
same items through Hawker Beechcraft
Airframe Program
Corp.’s global network of authorized servi c e c e nt e r s . Co v e r a g e f o r H a w k e r
Beechcraft-issued mandatory and recommended Service Bulletins and Airworthiness Directives is included in the program.
Avionics coverage is included for all models
except the Beechcraft Baron and the
Beechcraft Bonanza.
Typical exclusions under the program include misuse, accidents, discretionary removals, overtime premiums, optional
Service Bulletins, fuel and oil, aircraft
cleaning, and daily servicing and preflight
checks.
Service for engines and APUs can be provided by their respective manufacturers’
programs. Extended protection is provided
through a 60-month term in consideration
of a monthly flight-hour service charge and
is renewable for up to two additional terms
or a maximum of 15 years on an aircraft enrolled from initial delivery. Aircraft up to 10
years old may apply for the program.
Annual minimum usage limits are set at
360 flight hours per year for the Hawker
4000; 300 hours for the Hawker 900XP,
Hawker 850XP, Hawker 800XP and
Hawker 750; 250 hours for the Hawker
400XP and Beechjet 400A; 200 hours for
the Beechcraft Premier I/IA; 240 hours for
Beechcraft King Air models; and 100 hours
for the Beechcraft Baron and the Beechcraft
Bonanza.
Coverage
Program Name
Scheduled
Unscheduled
Avionics
Labor
Consumables
Support Plus+Parts
Y
Y
Y*
N
Y
60
Support Plus+
Parts and Labor
Y
Y
Y*
Y
Y
60
Remarks: *Not included on Baron and Bonanza.
Engine Provider
Rolls-Royce North America
14850 Conference Ctr. Dr.
Ste. 100
Chantilly,VA 20151
www.rolls-royce.com/
services/civil
Corporate Care USA
(703) 621-2715
Corporate Care International
+49 337 0861739
Model 250
(317) 230-2730
Engine Program
Program Name
Coverage
HSI Overhaul
Parts
Scheduled
LRU
Unscheduled
Accessories
Engine
Shop Labor
Rental
Engine
Troubleshooting
Labor
R&R
Labor
Shipping
Costs
Oil
Analysis
AOG
Trending
Costs
AE3007
Y
Y
Y
Y
Y
Y
Y
Y
AR
Y
Y
AR
Y
Y
BR710
Y
Y
Y
Y
Y
Y
Y
Y
AR
Y
Y
AR
Y
Y
Tay
Y
Y
Y
Y
Y
Y
Y
Y
AR
Y
Y
AR
Y
Y
Model 250
Series
Y
Y
Y
Y
Y
Y
Y
UO
UO
UO
Y
NA
N
N
Remarks: AR — As Required
UO — Unscheduled Only NA — Not Available
Contracts are transferable upon the sale
of the aircraft to a new owner. Rates are
based on aircraft type, warranty status and
time in service. Efficient operators are also
eligible to earn a Support Plus bonus. Inservice aircraft require evaluation by a
Hawker Beechcraft Corp. authorized service center and an entry fee for accumulated
wear prior to program entry.
powered aircraft provide baseline coverage
that includes expenses for scheduled and unscheduled requirements, line maintenance
replacement parts, life-limited part replacement, incorporation of Service Bulletin requirements, availability of unit exchange line
replaceable units and continuous spare parts
replenishment. Specific programs are tailored to engine family and operator needs.
Model 250 operator maintenance is provided
through specified Rolls-Royce authorized
centers.
Rolls-Royce
Rolls-Royce offers CorporateCare for
business jets powered by AE3007, Tay and
B R 710 e ng i ne s , a n d F le e t Ho u r
Agreements for Model 250-powered aircraft. Both programs provide similar services and are available to support new and
in-service engines.
CorporateCare program coverage extends to scheduled and unscheduled shop
visit expenses; all parts expenses (LRUs
through line item parts) incurred during
line maintenance; engine removal and reinstallation; engine transportation expenses; and lease engine expenses. All
applicable Service Bulletins, mandatory or
recommended, are included as standard,
both in the overhaul shop and during line
maintenance, in accordance with RollsRoyce Engine Management Programs.
Rolls-Royce has also layered certain manEngine Provider
Williams International
2280 W. Maple Rd.
P.O. Box 200
Walled Lake, MI 48390
(248) 624-5229
www.williams-int.com
Paul Brou
Williams International
agement services into CorporateCare coverage — repetitive training, technical publications revisions services are electronically
provided and Rolls-Royce monitored engine health services are included. Also included is Web-enabled real-time viewing
of engine health monitoring data and/or
the in-shop replacement of life-limited
parts upon expiration.
CorporateCare is transferable from operator to operator at no expense. Powerby-the-hour agreements for Model 250-
Engine Program
Program Name
This engine manufacturer offers three Total
Assurance Programs (TAP) for the FJ44:
Elite, Preferred and Limited. The Elite
plan offers wide coverage; the Preferred
plan is designed for operators with in-house
maintenance staff; the Limited plan is similar to the Preferred plan except it does not
cover life-limited parts.
Excluded are such issues as foreign-object damage, corrosion and fire. In normal
use, the engine should not generate any
maintenance bills. Included are unlimited
troubleshooting time with prior approval,
shipping (including loaners), igniter plugs,
start nozzles, Service Bulletins, oil, manual
revisions and loaner engines at the TAP
Elite rate.
Coverage
HSI Overhaul
Parts
Scheduled
LRU
Unscheduled
Accessories
Engine
Shop Labor
Rental
Engine
Troubleshooting
Labor
R&R
Labor
Shipping
Costs
Oil
Analysis
AOG
Trending
Costs
Elite
Y
Y
Y*
Y
Y
Y
Y
Y
Y
Y
Y**
Y
N
N/R
Preferred
Y
Y
Y**
Y
Y
Y
Y
Y
Y
N
N
Y*
N
N/R
Limited
Y
Y
Y^
Y
Y
Y
Y
Y
Y
N
N
Y*
N
N/R
Remarks: *At major periodic inspections **Excludes routine periodic inspections. ^Excluded life-limited parts.
N/R — Not Required
Rockwell Collins
Avionics Maintenance Cost Control Programs
Honeywell
Rockwell Collins
Honeywell’s Avionics Protection Plan offers the following: full
coverage exchange and/or repair service for Honeywell-installed
equipment that fails to perform under normal use and service.
Customers can receive an exchange through the Exchange/
Rental Program or repair of any product by Honeywell or an authorized dealer. No-charge loaners are available while a unit is
under repair at one of Honeywell’s Worldwide Support Centers.
Normal air freight shipping costs both ways within North America
or internationally, within the country of origin, are covered.
Payment is on an annual basis, and no buy-in fees are required for entering this program. Contracts may be transferred
to a new owner in the event that the aircraft is sold during the
period of coverage. For some RF products, defective units can
be repaired on-site by an appropriately rated and authorized
Honeywell dealer or service agency. There are fixed price allowances for unit removal and re-installation in the aircraft when
accomplished by an authorized Honeywell dealer or service
agency. Specially priced plans are available for multiple aircraft
(fleet). Items not covered are: any normally scheduled maintenance activities, biennial recertification of air data sensors
and altimeters, Category II/III re-validation, priority freight,
special handling, expediting charges or customs charges, broker’s fees, taxes, physically damaged units, subscription services and incorporation of customer-optional modifications.
Rockwell Collins’ Corporate Aircraft Service Program (CASP)
offers corporate aircraft operators maintenance for their avionics and cabin entertainment equipment. Rentals, exchanges,
component repairs, comprehensive reliability upgrades, equipment removal and refit coverage are included. CASP also offers one consolidated annual invoice based on a forecast of
annual operating hours received at the start of the annual program and covers each aircraft for an entire year.
Key features include rental or exchange, removal and refit
coverage, comprehensive reliability upgrades, component repairs and no faults found, scheduled maintenance, one consolidated annual invoice, full program portability with aircraft
sale, and a discount for early enrollment.
Component repairs and No Fault Found (NFF) removals of
avionics or cabin entertainment equipment are covered within
annual CASP membership. In addition, the CASP reliability
growth program provides a cost-effective long-term solution to
minimize cost of ownership by maximizing service life.
Rockwell Collins has an extensive dealer network with maintenance facilities at many of the locations used by its customers. These on-site dealers/representatives can provide
specialized assistance to diagnose specific problems, remove
defective components and refit a replacement component into
an aircraft. This service is provided at no additional cost provided an approved Rockwell Collins dealer is used.
Honeywell
21111 N. 19th Ave.
Phoenix, AZ 85027
(877) 484-2979
www.avionicservices.com
Rockwell Collins
400 Collins Rd. NE
Cedar Rapids, IA 52498
(888) COLLINS
Outside U.S.: (319) 265-5467
www.rockwellcollins.com
Helicopter Maintenance
Cost Control Programs
Agusta
placement also is excluded. This contract
is also transferable.
Component Protection Agreement
(CPA) — Coverage is for premature removal of faulty components and for mandatory Service Bulletins.
Global Support Plan (GSP) — Designed
to provide comprehensive cost control
measures, the GSP covers parts and labor
for both scheduled and unscheduled maintenance, repair and replacement of components, overhaul, life-limited parts and
pilot refresher training.
Parts and labor for mandatory Service
Bulletins are included. Avionics are also
included. Engine services are provided
b y e n g i n e O E M s . T h e c o nt r a c t i s
transferable.
Complete Overhaul & Maintenance
Program (COMP) — Replacement of
scheduled and on-condition parts, overhaul parts and labor, life-limited parts,
mandatory Service Bulletins and support
for avionics. Parts values under $100 are
excluded, as are engines; labor for reAirframe Provider
Agusta
Vice Direzione Generale
Customer Support
Via per Tornavento, 15
21019 Somma Lombardo
Varese, Italy
+39-0331 711111
www.agusta.com
Airframe Provider
American Eurocopter
Aeroport International
Marseille Provence
13725 Marignane Cedex
France
+33 (0)4 42 858585
www.eurocopter.com
American Eurocopter
American Eurocopter support plan options
are classical component repair and overhaul,
standard exchange, or Parts-by-the-Hour
(PBH). PBH options include either a comprehensive nose-to-tail, or defined component coverage. Either option of PBH
covered components can be negotiated to include or to exclude specific items. For PBH
covered items, both option plans provide a
fixed rate for both scheduled and unscheduled parts replacement, life-limited parts as
applicable and for incorporation of alert
Airframe Program
Coverage
Program Name
Scheduled
Unscheduled
Avionics
Labor
Consumables
Global Support Plan
Y
Y
Y
Y
N
Annual Renewal
Complete Overhaul
& Maintenance
Y
Y
Y
N
N
Annual Renewal
Component Protection
Y
Y
N
Y
N
Annual Renewal
Airframe Program
Coverage
Program Name
Scheduled
Unscheduled
Avionics
Labor
Consumables
Parts-by-the-Hour
Y
Y
N
N
N
Annual Renewal
Satisfly
Y
Y
Y
Y
Y
Annual Renewal
Remarks: Satisfly is only available for EC120 operators who fly 200 hours per year or less. Program will be extended to AS350 family.
Airframe Provider
Bell Helicopter Textron
P.O. Box 482
Fort Worth,TX 76101
(817) 280-3406
www.bellhelicopter.com
Airframe Program
Coverage
Program Name
Scheduled
Unscheduled
Avionics
Labor
Consumables
Drivetrain
Y
Y
N
N
N
Annual Renewal
Airframe
Y
Y
Y
N
N
Annual Renewal
Service Bulletins. Removal and installation
labor is not included. The exclusions deductible is negotiable and generally dictates
whether or not — or which — consumables
will be included or excluded. Besides the advantages of fixed monthly costs based on
flight hours flown, upgrades for covered
components are generally included unless
they are part of an aircraft version change.
PBH contract terms for new aircraft can vary
depending on the annual flight hours flown,
or customer directed customization. At the
Airframe Provider
JSSI
180 N. Stetson
29th Fl.
Chicago, IL 60601
(888) ASK-JSSI
(312) 644-4444
www.askjssi.com
Airframe Provider
Sikorsky Aircraft Co.
6900 Main St.
Stratford, CT 06614
(203) 416-4000
www.sikorsky.com
end of the initial contract term, it can ordinarily be renewed, and there is a provision
for early contract termination.
troubleshooting and the coverage exceptions listed for DriveTrain for items priced
less than $150.
Bell Helicopter
Jet Support Services, Inc.
Two fixed hourly rate plans are currently
offered. The drivetrain plan covers replacement of life-limited parts with the
covered components, parts and labor coverage for compliance with mandatory bulletins and replacement components in the
event of scheduled and unscheduled replacement. Parts can be pre-positioned
prior to scheduled overhaul to minimize
downtime. The plan does not cover labor
for R&R or troubleshooting, shipping, insurance, customs, taxes, consumables
and/or hardware.
The airframe plan provides OEM spares
for scheduled and unscheduled maintenance and includes the helicopter, optional
accessories, engines, batteries, and standard
avionics. Also covered are scheduled and
unscheduled maintenance, component
overhauls, retirement parts and mandatory
bulletins. Rates include engine coverage by
the manufacturer based on engine cycles
per hour, not including labor for R&R or
Jet Support Services, Inc. (JSSI) has developed JSSI Complete, Select, Unscheduled
and Term engine maintenance programs
that provide flexible coverage options
customized to the operator’s maintenance
requirements.
Airframe Program
Sikorsky
Drivetrain — Coverage for dynamic components only, the plan provides for replacement of a component for both scheduled
and unscheduled removal. Labor for removal and reinstallation is not included.
One-way shipping is included.
Airframe — A comprehensive program
providing coverage for all components including avionics and engines. Replacement
for scheduled and unscheduled removal,
life-limited components, as well as
overhaul. Labor for removal and reinstallation is not included. Consumables are
not covered. B&CA
Coverage
Remarks
Tip-to-Tail
Scheduled
Unscheduled
Avionics
Labor
Consumables
Agusta 109E
Y
Y
Y
Y
Y
Negotiable
Tip-to-Tail (airframe program)
includes parts and labor coverage
for the following:
Bell 206-B3
Y
Y
Y
Y
Y
Negotiable
Bell 206-L4
Y
Y
Y
Y
Y
Negotiable
Bell 407
Y
Y
Y
Y
Y
Negotiable
➤Passenger cabin equipment
➤Troubleshooting
➤Removal and reinstallation
expense
➤Leased airframe components
➤Mandatory Service Bulletins
➤Airworthiness Directives
Bell 427
Y
Y
Y
Y
Y
Negotiable
Bell 430
Y
Y
Y
Y
Y
Negotiable
Sikorsky S76
Y
Y
Y
Y
Y
Negotiable
Airframe Program
Coverage
Program Name
Scheduled
Unscheduled
Avionics
Labor
Consumables
Drivetrain
Y
Y
N
N
N
Annual Renewal
Airframe
Y
Y
Y
N
N
Negotiable

2007 Operations Planning Guide

Transcription

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