Aon Newsletter 07-03-2011_engl:Layout 1.qxd
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Aon Newsletter 07-03-2011_engl:Layout 1.qxd
March 2011 RiskToday NEWSLETTER News and information for our business partners Aon symposium on supply chain risk management Losses due to business interruption and disruptions in the supply chain have long been a major risk for companies. The saying “prevention is better than cure” still holds true today. Business continuity management and planning for emergencies help to ensure that a company will be able to survive. Aon symposium on supply chain risk management 7 April 2011 1:30 p.m. to 7 p.m. ConventionPoint of the SIX Swiss Exchange, Zurich Benefit from informative presentations on theory and practice: – Risk identification “think the unthinkable Leo Monse, Swiss Re, Vice President Property & Speciality – A business interruption: now what? Prevention is better than cure: Solution approaches Marisa Prater, Aon Global Risk Consulting, CCO, and Anne-Christine Fischer, Aon Global Risk Consulting, Head Enterprise Risk Management Germany – Risk transfer? An overview of insurance solutions Tanja Jung, Aon (Schweiz) AG, Group Manager Broking Property, Marine, Art – Business continuity planning at gategroup – Practical experience Christian Leder, Gate Gourmet, Group Director Risk & Insurance Management – Summary Martin Vögeli, Aon (Schweiz) AG, CEO – followed by a reception If you have not received an invitation and would like to attend, please write to: [email protected] Dear Clients, Dear Business Partners Aon Hewitt represents the merger of two strong and successful brands, Aon Consulting and Hewitt. Aon Hewitt is the global leader in HR consulting and outsourcing. In Switzerland, Aon Hewitt is a consultant for eighty per cent of the firms in the Swiss Market Index (SMI). The merger has seen Aon double its business activities in Switzerland and the company now employs around 350 staff. It is Switzerland’s no. 1 firm for risk management, insurance broking and HR consulting. The merger has opened up new possibilities for you, our clients. Would you like to know what these opportunities are for your company? Simply set up an appointment with your Aon contact person to find out more about the potential in store for you. Sincerely, Martin Vögeli Country Manager Switzerland [email protected] Marcel Abegg, Aon Risk Solutions [email protected] Publishing information Aon RiskToday NEWSLETTER News and information for our business partners. Appears 3x a year. PUBLISHER Aon (Schweiz) AG EDITORIAL ADDRESS Aon (Schweiz) AG Priscilla Troxler Bederstrasse 66, P O Box CH-8027 Zurich DESIGN Dieter W Joos, Zürich 1 Save the date The services of Aon Hewitt at a glance Aon Hewitt is a global leader in HR consulting and outsourcing. It has the required know-how to solve complex issues in the area of occupational pensions and human resources. Aon Hewitt works across the world with large companies as well as small and medium-sized firms in the design, communication and implementation of HR strategies. Action areas include occupational pension plans, compensation concepts and total rewards, and the management of performance, talent, investments, health and change. funds as well as for the actuarial valuation and administration of pension funds. For companies that do not have their own pension fund we can help find the right collective or cooperative foundation. Aon Hewitt has 29,000 employees in 90 countries. In Switzerland there are approximately 200 employees working for you at our locations in Berne, Geneva, Neuchâtel, Nyon and Zurich. Aon KidsKick DAY Paola Bregolisse, Aon Hewitt [email protected] Aon Hewitt is the leading provider of strategic consulting services for pension Management change at Aon Hewitt Switzerland The Swiss operations of Aon Hewitt will have a new managing director starting 1 July 2011. Werner Hertzog, currently director of the Swiss federal government’s PUBLICA pension fund, will take over the position from Daniel Thomann, who will become the new head of Central Europe (Germany, Austria and Switzerland) at Aon Hewitt while also continuing as a pension fund expert in Switzerland. Werner Hertzog has more than 10 years of experience in management positions, both in the insurance sector as well as with public pension funds. The mathematics graduate took over as head of PUBLICA in 2004 and successfully transformed the federal government’s pension fund into an efficient, client-focused operation. Paola Bregolisse, Aon Hewitt [email protected] New address of AIM Switzerland We would like to welcome you to our new and modern offices. Since 21 February 2011 our new visiting address is: Aon Insurance Managers (Switzerland) AG Schochenmühlestrasse 2, 1st floor CH-6340 Baar The first Aon KidsKickDay will take place on Thursday 18 August 2011 from 9.30 a.m. to 4 p.m. at the Stade de Suisse in Bern. Your children, grandchildren and godchildren between the ages of seven and 12 can take part in football training with Jörg Stiel, former goalkeeper for the Swiss national team, and other giants of Swiss football. The Aon KidsKickDay will be a day full of fascinating football, fun and fair play. and our new mail address is: Aon Insurance Managers (Switzerland) AG Schochenmühlestrasse 2, PO Box 159 CH-6341 Baar E-mail addresses and phone and fax numbers remain unaltered. Aon Insurance Managers (Switzerland) AG is the leading captive manager in Switzerland with a market share of 55 %. The portfolio consists of captives with parents of all industry sectors from Europe, Latin America and Asia. An international team of experienced (re-)insurance technicians, chartered accountants and finance experts deliver state-of-the-art services to meet the complex demands of modern captive management. In order to motivate the kids to do their best in the training, all children participating will get a free original Manchester United FC kit. Aon is the principal Manchester United FC. sponsor of You will receive a detailed program with information on registration at the end of May. Save the date now and order your invitation with the details from Priscilla Troxler, [email protected], phone 044 925 22 05. You are welcome to bring guests. Priscilla Troxler, Aon Risk Solutions [email protected] Thomas Overtveld, Managing Director Aon Insurance Managers (Switzerland) AG [email protected] RiskToday Newsletter, March 2011 2 Impact of the financial crisis on the Captive Industry The financial crisis had a major impact on all sectors of the global economy, in particular on the banking sector. Profits of many insurance companies also shrank substantially. The captive industry, however, has grown in many domiciles despite the ongoing soft conditions in the various insurance markets. Generally speaking, we can see that the captive industry has been coping with the financial crisis very well. This fact applies to various domiciles such as US onshore domiciles which have numerous new licensees, the Middle East which has introduced the captive business in three of its financial centres and Switzerland which is becoming more and more a leading international insurance market. Captives as an opportunistic tool In the past, the number of the of captives grew due to the premium level increasing because of the hardening market conditions, if covers for certain risk groups were not available or very limited or for the sake of tax optimization. As a result, captives were used as an opportunistic tool. Strategic use and long-term view In the meantime, the use of captives has changed considerably, which is particularly noticeable due to the financial crisis. Self-insurance vehicles are increasingly used as strategic tools by extending the captive use in spite of the prevailing soft market conditions. Captives provide cover for various lines of business such as Product Recall, Employee Benefits or other long-tail business which match the long-term risk management strategy of their parent corporations. Corporations know their risks well and therefore want to have a tailored risk management by means of their captive. The view has become more long-term and more strategic. This also entails positive financial consequences. As a result, captives are changing from a cost centre to a profit centre within the group. Furthermore, the responsibility for the self-insurance vehicles is more and more shared by the CFO and the CRO in order to use them as a financial planning tool efficiently and profitably. the financial crisis above average is their conservative investment policy. Captives mainly invest in bonds with high security, which has proven savvy. Development in Switzerland The number of captives under the supervision of the FINMA has been relatively stable for some time. There are several reasons for this. Since 2006, more stringent capitalisation requirements (vis-à-vis those of the EU domiciles) under the Swiss Solvency Test (SST) have been in place. This caused some smaller captives to have to stop their activities for financial reasons. On the other hand, some captives grew due to M&A of their parents. Furthermore not all captives are captured as captives because some self-insurance vehicles under the FINMA regime possess a reinsurance licence for strategic reasons. The above mentioned developments and reasons show that in general captives have successfully gone through the financial crisis. Presumably Switzerland may develop further as a captive domicile, which is not only due to the classic domicile features such as economic and political stability, central geographical situation, availability of know-how and capital etc, but also due to the fact other domiciles are substantially increasing their level of regulation. Samuel Knoepfel, Aon Insurance Managers [email protected] Many captives managed by Aon Captive and Insurance Management Switzerland included additional lines of business in their insurance programme. Our clients are continually considering further expansion of the insurance programme of their captives. As in other domiciles, the focus is on Employee Benefits and long-tail business so as to serve the long-term goals and the tailored risk management strategy of the corporations. A further reason why captives with Swiss domiciles have been mastering RiskToday Newsletter, March 2011 3 Aon’s Political Risk Map 2011 In many countries companies are facing the possibility of some governments defaulting on their payments. Although the global economy is slowly recovering, companies are exposed to greater political risks internationally, as can be seen clearly in Aon’s world political risk map for 2011. Political risks in 211 countries and territories Aon assesses political risk (two additional countries have been added since last year) while also evaluating the level of other risks, such as currency inconvertibility and transfer risk, risks of strikes, riots and civil unrest, war, default by governments, political interference, and weak points in supply chains as well as legal and regulatory risks. Independent assessment Online and interactive The results of the analysis are shown on Aon's 2011 political risk map, which we compiled in collaboration with Oxford Analytica, an international consultancy company. Aon offers initial assistance in making assessments of potential losses and determining the impact of political risks on internationally oriented companies, so they can ensure their survival, growth and profitability. Oxford Analytica collects the study results from a worldwide network, allowing it to independently evaluate geopolitical risks. More than 1,000 experts are involved, including leading lecturers from Oxford University and major research institutions around the world. A key challenge currently facing companies is the possibility that governments may not meet their payments. Would you like to receive the Aon political risk map 2012 automatically in paper form? If so, please send an e-mail to: [email protected]. Iris Mall, Aon Risk Solutions [email protected] You can view the interactive political risk map 2011 immediately via this link: http://www.aon.com/risk-services/political-risk-map2/map/Interactive_Risk_Map/2011_Political_Risk_Map/index.html NORDPOLARMEER GRÖNLAND Laptewsee Karasee Beaufortsee r Ostsibirische See Barentssee N o r we g i s c h e S e e Davisstraße EN Alaska (USA) Godthåb ED ISLAND RUSSLAND H W FINNLAND EN SC Reykjavik RW EG Anchorage Helsinki Oslo N O Hudson Bay Stockholm Nordsee ESTLAND Riga DÄNEMARK Kopenhagen Kaliningrad (Russland) GROSS- NIEDERLANDE BRITANNIEN IRLAND Dublin Berlin UNGARN ITALIEN Belgrad KROATIEN PORTUGAL Tunis Gibraltar (Brit.) Ceuta (Sp) New Orleans Aschchabad LIBANON Zypern PALÄSTINA ISRAEL Tel Aviv Kairo ÄGYPTEN El Aaiun WESTSAHARA ( Marokko) Caymaninseln (Brit.) Karibische See San José COSTA RICA KAP VERDE Caracas Panama GAMBIA VENEZUELA Georgetown SURINAM SIERRA LEONE FRANZÖSISCH-GUAYANA Cayenne Quito Mumbai Hanoi HONGKONG MACAO Vientiane Rangoon GUAM LAOS THAILAN D Südchinesches Meer Bangkok Golf von Bengalen DSCHIBUTI KAMBODSCHA VIETNAM Phnom Penh PHILIPPINEN MIKRONESIEN KIRIBATI MALEDIVEN Colombo PALAU SAO TOME & PRINCIPE UGAN DA INDISCHER OZEAN Mogadischu DEMOKRATISCHE REPUBLIK KONGO Kampala Libreville GABUN N AURU Kuala Lumpur SINGAPUR KENIA Nairobi Kigali SEYCHELLEN Bujumbura Brazzaville KONGO Cabinda (Angola) BRUNEI MALAYSIA Bangui Jaunde Daressalam BURUNDI Jakarta TANSANIA SALOMONEN Dili MALAWI Luanda PAPUANEUGUINEA INDONESIEN RUANDA Kinshasa BRASILIEN Ascension (Brit.) Manila SRI LANKA ÄTHIOPIEN KAMERUN TOGO Fortaleza BURMA (MYANMAR) Arabisches Meer PAZIFISCHER OZEAN TAIWAN Dacca Kolkata Addis Abeba ÄQUATORIALGUINEA ECUADOR PERU Taipeh BANGLADESCH INDIEN SOMALIA Accra Abidjan GHANA GHANA Karatschi Sana ZENTRALAFRIKANISCHE REPUBLIK Lomé LIBERIA ELFENBEINKÜSTE GalapagosInseln (Ecuador) BHUTAN Thimphu Abu Dhabi N'Djamena NIGERIA Monrovia Ostchinesisches Meer Kathmandu r Gol f JEMEN SUDAN Shanghai NEPAL Delhi che BENIN Conakry Freetown Paramaribo Bogotá KOLUMBIEN Niamey BURKINA FASO GUINEA BISSAU GUYANA PANAMA Bamako Bissau GUIN EA TRINIDAD & TOBAGO Khartum TSCHAD Dakar Banjul GRENADA Managua ERITREA NIGER r ee Guadeloupe (Fr) DOMINICA ST. LUCIA Niederländische ST. VINCENT BARBADOS Antillen (NL) Tegucigalpa San Salvador NICARAGUA MALI Nouakchott SENEGAL & NEVIS HONDURAS Guatemala GUATEMALA EL SALVADOR PUERTO RICO (USA) JUNGFERNINSELN (USA) ANTIGUA & BARBUDA Santo Domingo ST. KITTS Port-auPrince s is PAKISTAN KATAR Riyadh sM Rote JAMAIKA Pe r BAHRAIN MAURETANIEN DOMINIKANISCHE REP. Kingston BELIZE Tokio Osaka Islamabad VEREINIGTE SAUDI- ARABISCHE EMIRATEMaskat ARABIEN OMAN Dschidda Mekka Japanisches Meer JAPAN CHINA Kabul Wuhan KUWAIT JORDANIEN ALGERIEN HAITI Belmopan Seoul AFGHANISTAN IRAK BAHAMAS Mexiko-Stadt Pyongyang SÜDKOREA IRAN Bagdad Havanna Guadalajara Peking TADSCHIKISTAN Teheran Beirut Damaskus Amman KUBA Port Moresby OSTTIMOR Honiara KOMOREN TUVALU ANGOLA Lima Salvador SAMBIA BOLIVIEN PAZIFISCHER OZEAN Brasilia Timorsee Lilongwe Darwin FIDSCHI Lusaka La Paz VANUATU St. Helena (Brit.) MOSAMBIK Harare SIMBABWE Antananarivo MAURITIUS MADAGASKAR Rio de Janeiro PARAGUAY BOTSWANA Windhuk São Paulo Asunción ATLANTISCHER OZEAN N AMIBIA Réunion (Fr) Neukaledonien (Fr) Gaborone Pretoria Maputo AUSTRALIEN Johannesburg Brisbane SWASILAND SÜDAFRIKA URUGUAY LESOTHO E Santiago CHIL Hawaii (USA) Wladiwostok KIRGISISTAN NORDKOREA Dusanbe LYBIEN ATLANTISCHER OZEAN Miami Taschkent TURKMENISTAN Baku TÜRKEI SYRIEN itte lme er Tripolis Kanaren (Sp) Golf von Mexiko Athen MALTA M TUNESIEN Rabat MAROKKO USBEKISTAN ASERBAIDSCHAN Ankara GRIECHENLAND Alma Ata ALBANIEN Algier Melilla (Sp) Madeira (Port) Bermuda (Brit.) Bishkek MAZEDONIEN MONTENEGRO Azoren (Port.) Dallas MEXIKO ARMENIEN BOSNIEN-HERZEGOWINA SERBIEN Los Angeles Houston BULGARIEN GEORGIEN Rom VATIKAN Madrid SPANIEN Lissabon Schwarzes Meer Sarajevo SAN MARINO ANDORRA New York Ulan Bator MONGOLEI MOLDAWIEN Bukarest r M ee Boston Chicago V E R E I N I G T E S T A A T E N Washington, D.C. V O N A M E R I K A KASACHSTAN RUMÄNIEN SLOWENIEN s sche Ka spi SCHWEIZ MON ACO San Francisco UKRAINE Kiew SLOWAKEI LIECHTENSTEIN ÖSTERREICH Toronto Ochotskisches Meer Nowosibirsk Warschau Prag TSCHECHIEN LUXEMBURG FRANKREICH Bern Montréal Ottawa Moskau Minsk WEISSRUSSLAND BELGIEN DEUTSCHLAND Paris Seattle Beringmeer LETTLAND LITAUEN Vilnius POLEN London K A N A D A Vancouver St Petersburg Tallinn Kapstadt Buenos Aires ARGENTINIEN Country risks Montevideo Symbols illustrating major risks Perth Sydney Canberra Adelaide Low to medium risk Falklandinseln (Brit.) Südantillenmeer Medium risk Medium to high risk High risk Very high risk RiskToday Newsletter, March 2011 Tasmansee Auckland Melbourne Low risk CURRENCY TRANSFER: NEUSEELAND Wellington WAR: Christchurch STRIKE, RIOTS, CIVIL UNREST, TERRORISM: DEFAULT BY GOVERNMENTS: LAW AND ORDER: ANTARKTISCHER OZEAN POLITICAL INTERFERENCE: WEAK POINTS IN SUPPLY CHAINS: 4 Public private partnership PPP in Switzerland PPP signifies the cooperation between public bodies, such as cities or cantons, and private companies in carrying out tasks for the public good, such as the supply of water, education and infrastructure. PPP projects are currently very common in many countries. They are seen as an alternative procurement method for governments and a new way for them to fulfil their public duties more efficiently and effectively by making use of private resources. Only recently have these types of projects become popular in Switzerland. One reason for this is the fact that cantons and municipalities are in good financial shape, and secondly, many politicians are not keen to get involved in such projects. Neumatt – the cantonal administration centre in Burgdorf The development of this project has garnered a lot of attention, as it is a sort of pioneer for Switzerland’s development going forward. The cantonal administration centre Neumatt Burgdorf is Switzerland’s first genuine PPP project. For the realisation of this project, Aon was able to provide support for the area of risk management and insurance to the consortium of its clients Royal BAM Group together with Marti Bauunternehmungen. An administration centre is being built on the grounds of the Zeughaus in Burgdorf . Once completed, it will inclu- de space for the cantonal police, the courts, tax administration, professional and educational counselling services, debt enforcement and bankruptcy, a maintenance centre and a regional jail with place for 110 inmates. Construction on the PPP project began in the third quarter of 2009 with a budget of about 150 million francs. The centre is set to be handed over to the canton in March 2012. For the first 25 years after the handover, the management of the building will be handled by Zeughaus PPP AG. For its services the private partner will receive 16.7 million francs annually from the canton. According to local government officials, this type of model is unique in Switzerland, and the building department says it will save taxpayers about 10 per cent. The agreement The unusually extensive contract agreement has received special acclaim. It was quite complex and by Swiss standards rather different, as it deals with the many dependencies among the various parties to the agreement. All possible occurrences, eventualities and their consequences were regulated. The insurance solution As the project was put out for bids, the bidding consortia were required to include an insurance concept in the agreement for the construction and operational phase. The concept had to include insurance for the type and size of the project, taking into account the overall view of the existing risks as well as the interests of the canton, consortium and banks. These interests were at times at cross purposes, and had to be coordinated through intensive negotiations. From the canton’s point of view, for example, it would have been desirable to have the most important aspects of the insurance in the name of the canton so that, in the case of a claim, the canton would have as much control as possible over compensation and procedures. This concept was called for in the bid, but for the very reason the canton wanted this, the lender banks were against it. With assistance from Aon, a solution was found that included an insurance policy in which all participants had equal rights. The final coverage was worked out by Aon in cooperation with colleagues from England and was implemented in this form for the first time in Switzerland with local insurance companies. A practical guide for PPP To push ahead with developing other PPP projects in Switzerland and to boost their efficiency, the PPP Association of Switzerland started to draft a practical guide in mid 2010, under the project head Urs Bolz. The experience gained by all parties involved in the Burgdorf project will be put together in a reference guide and made available to the public. The practical guide will be ready from mid 2011. It can also be obtained from Aon. Lutz Krepper, Aon Risk Solutions [email protected] RiskToday Newsletter, March 2011 5 Innovative insurance models for expatriates Yet again, Aon (Suisse) SA’s healthcare division is showing its skill at exploiting international niche markets. International programmes with global coverage and the best specialists enable you to offer your valuable employees the same sort of insurance protection wherever they’re working. Important questions Are you a major international or multinational company? Do you operate branches in far-flung countries or send your staff to work there? What happens when someone working abroad, far from their family and the sort of medical facilities they’re used to, falls ill or has an accident? Do they have the best possible protection? Are all the costs of their treatment and repatriation taken care of? Does the patient have access to the best care and the best doctors? Are you confident that ALL your staff benefits from the SAME cover and care, no matter where in the world they’re employed? Aon offers individual solutions … Unique international programmes with global coverage and the best specialists enable you to offer your valuable employees uniform insurance protection wherever they’re working. Throughout the world, Aon’s insurance solutions are tailored to YOUR needs. Its unique, worldwide network – Aon has a presence in 120 countries – makes sure of that. While insurance claims are processed locally, the programme as a whole is completely transparent and run from Switzerland. It provides you with efficient monitoring tools like AonLine, which enable you to have an overview of health insurance cover, anywhere in the world, in real time, at any time. insurance solution with international coverage makes heavy demands of any insurer’s expertise: local healthcare know-how, constant tracking of individual dossiers, pro-active searching through every class for the best guarantees at the best price, validating insurance benefits in every area covered. These are issues that only a select few experts in each field are capable of dealing with. us to offer global solutions for your employees, whether they’re living in Switzerland or working abroad. Our healthcare department has fourteen staff, who answer questions from anywhere in Switzerland in six languages. They devise and coordinate programmes that get the best insurers and assistors working together. Meanwhile, our in-house Aon Healthcare ServiceLine deals with the processing of insurance claims. Our Healthcare platform enables Gaston Vallet, Aon Risk Services [email protected] Anytime, anywhere, Aon is right there beside you. We offer an unequalled geographical presence, first-class services, global coverage and keep a constant eye on your health risks, all over the world. … anywhere in the world There are a few dozen really big international insurance companies. There are also lots of assistors. We have chosen the best of them as partners. We work with them to devise reliable solutions for you and the staff you deploy internationally. Designing a simple, but at the same time comprehensive and robust health RiskToday Newsletter, March 2011 6 Financial instruments improve and protect the balance sheet In today’s economy, financial instruments have become an essential part of the life of a company. The recent global economic turbulence has shown that a crisis can be triggered not just by overheated production and sectors or misguided market estimates, but by special financial instruments and currency risks. The importance of financial instruments is increasing everywhere Until recently, business was mainly about selling a good or service that was produced for its actual utility. The success of this product or service depended on the client’s perception of how good the quality and service were. Nowadays the fate of a company is guided and influenced by the sourcing and securing of capital, the financing possibilities that exist for expanding markets and the ratings of banks and agencies. No differences are made between a listed company and a small family-owned company. A com- pany’s key performance indicators, as well as those for the economy in general, and the perception of these figures, nowadays hold sway over the ups and downs of a company. Exploiting synergies The number of employees who deal with financial issues in a company has grown much faster than the RiskToday Newsletter, March 2011 7 Aon in Switzerland Aon (Schweiz) AG Zurich Phone +41 44 925 22 11 Aon (Suisse) SA Geneva Phone +41 22 827 07 00 Aon (Svizzera) SA Lugano Phone +41 91 912 53 11 Aon Hewitt Berne Phone +41 31 340 20 00 number of employees in production or sales. Despite the concentrated efforts of controlling, accounting and reporting, the possibilities that exist for putting in place a plan that suits the individual needs and security of a company are rarely exploited. The reason for this is that in a company various departments are responsible for financial services. In fact, the bigger the company, the less the possibilities for synergies are exploited. In addition, there is often insufficient communication and action between the operational and administrative units regarding the fast-moving changes in the market place, so that the financing and security mechanisms do not work well together. Products such as IT-based receivables management, information sourcing and analysis, securing credit, political risks, and short- and long-term corporate financing are instruments that are often poorly harmonised with each other. A sparring partner is needed To ensure that such products are used efficiently, companies are hiring Aon Credit International (ACI) as an external specialist and sparring partner. ACI is the world’s largest broker for protecting accounts receivables and a consultant for financing solutions. ACI ascertains a company’s individual needs and coordinates the various sub-sectors with each other. In addition, ACI provides information about ongoing changes in the market as well as within the company. We continuously work together with the company in this regard, and we monitor product harmonisation. This service offers the advantage that there is continuity in times of crisis and that compliance guidelines are observed and the company can safely conduct its operations. When the economy is in good shape, we help a company to expand its market more aggressively and in a targeted fashion and to boost its ratings for positioning itself with banks and investors. The result is that the company can again focus on its core business. If you are looking for this continuity, security and improvement in your balance sheet, and consequently productive growth with and through financial instruments as well, ACI Switzerland would be pleased to meet with you for a strategy meeting with no obligation on your part. Frank von Seth, Aon Credit International Insurance Broker [email protected] RiskToday Newsletter, March 2011 Aon Hewitt Zurich Lagerstrasse Phone +41 44 298 12 11 Bederstrasse Phone +41 44 925 22 11 Aon Hewitt Neuchâtel Phone +41 32 732 31 11 Aon Hewitt Nyon Phone +41 22 363 65 11 Aon Hewitt Geneva Phone +41 22 827 07 00 Aon Global Risk Consulting Basel Phone +41 61 206 06 66 Aon Re (Switzerland) Ltd Basel Phone +41 61 206 06 06 Aon Insurance Managers (Switzerland) AG Baar Phone +41 41 727 20 40 Aon Insurance Managers (Liechtenstein) AG Vaduz Phone +423 235 02 50 8