DVD X COPY PLATINUM Users Guide
Transcription
DVD X COPY PLATINUM Users Guide
DVD X COPY PLATINUM Users Guide Version 3.2.1 01/19/04 321 Studios DVD X COPY PLATINUM User Guide This page was intentionally left blank. Page 2/150 321 Studios DVD X COPY PLATINUM User Guide Table of Contents Table of Contents 1. Introduction................................................................................................................. 5 2. Before You Begin ........................................................................................................... 7 2.1 End User License Agreement (EULA) ................................................................ 7 2.2 System Requirements......................................................................................... 14 2.3 Helpful Tips ........................................................................................................ 14 2.4 Limitations .......................................................................................................... 14 2.5 Support/Help Resources...................................................................................... 15 3. Installation – Step By Step........................................................................................... 17 4. Registering Your Software ....................................................................................... 27 5. Main Window ........................................................................................................... 29 5.1 Simple Tab ............................................................................................................. 29 5.2 Advanced Tab ........................................................................................................ 29 5.3 DVD X RESCUE Tab ........................................................................................... 30 5.4 TDF Library Tab.................................................................................................... 30 5.5 Settings Tab ........................................................................................................... 30 6. Getting Started – DVD X COPY PLATINUM (Simple) ......................................... 31 7. Simple ....................................................................................................................... 37 8. Advanced ...................................................................................................................... 43 8.1 Select Titles............................................................................................................ 45 8.2 Compression .......................................................................................................... 46 8.3 Splitting.................................................................................................................. 48 8.4 Write DVD............................................................................................................. 50 9. DVD X RESCUE...................................................................................................... 53 9.1 Getting Started w/Commercially Created Movies................................................. 55 9.2. Getting Started w/Data, Images, Movie Clips & Music ....................................... 60 9.3. Main Window & Toolbar....................................................................................... 63 Title Bar ........................................................................................................................ 63 Menu Bar ...................................................................................................................... 63 Folder Pane ................................................................................................................... 63 Details Pane .................................................................................................................. 64 Status Bar ...................................................................................................................... 64 9.3.1 Select Different Device........................................................................................ 65 9.3.2 Display Sectors .................................................................................................... 66 9.3.3 Refresh ................................................................................................................. 67 9.3.4 Copy All Files in All Sessions ............................................................................. 68 9.3.4.1 Copy Individual Files/Folders....................................................................... 69 9.3.4.2 Copying Audio Tracks.................................................................................. 69 9.3.4.3 Copy Sectors ................................................................................................. 70 9.3.5 Create New Movie Disc....................................................................................... 71 9.3.6 Analyze Disc........................................................................................................ 71 9.3.7 Display Table of Contents ................................................................................... 72 9.3.8 Display Volume Information ............................................................................... 73 9.3.9 Perform Readability Test ..................................................................................... 74 9.3.10 Open Tray Exit Disk .......................................................................................... 74 9.3.11 File View............................................................................................................ 74 Page 3/150 321 Studios DVD X COPY PLATINUM User Guide Table of Contents 9.3.12 Adjust Read Attempts ........................................................................................ 75 9.4 File Menu .................................................................................................................... 77 9.4.1 Select Device ....................................................................................................... 77 9.4.2 Sector Display...................................................................................................... 78 9.4.3 View Image.......................................................................................................... 79 9.4.4 Copy Files ............................................................................................................ 80 9.4.5 Copy Sectors ........................................................................................................ 81 9.4.6 Properties ............................................................................................................. 82 9.4.7.1 Basic Options Tab............................................................................................. 84 9.4.7.2 Readability Test Tab ......................................................................................... 87 9.4.7.3 Device Settings Tab .......................................................................................... 89 9.4.7.4 Disc Memory Tab ............................................................................................. 91 9.4.8 Exit....................................................................................................................... 92 9.5. View Menu................................................................................................................. 93 9.5.1 Large Icons........................................................................................................... 93 9.5.2 Small Icons........................................................................................................... 93 9.5.3 List ....................................................................................................................... 93 9.5.4 Details .................................................................................................................. 93 9.5.5 Refresh ................................................................................................................. 93 9.6. Tools Menu ................................................................................................................ 95 9.6.1 Analysis................................................................................................................ 95 9.6.2 Table of Contents................................................................................................. 96 9.6.3 Volume................................................................................................................. 97 9.6.4 Readability Test ................................................................................................... 98 9.6.5 Disc Report ........................................................................................................ 100 9.6.6 Write Sub-Q Data .............................................................................................. 100 9.6.7 Disc Map............................................................................................................ 101 9.6.8 Hardware Information........................................................................................ 102 9.7. Help Menu ............................................................................................................... 105 9.7.1 Help Topics........................................................................................................ 105 9.7.2 Check for Updates.............................................................................................. 105 9.7.3 About.................................................................................................................. 106 9.8. Uninstalling DVD X RESCUE................................................................................ 107 10. TDF LIBRARY ........................................................................................................ 111 11. Settings...................................................................................................................... 113 12. Help........................................................................................................................... 115 13. Check For Updated Version...................................................................................... 117 14. Uninstalling............................................................................................................... 129 15 Terms ......................................................................................................................... 133 16. Frequently Asked Questions ..................................................................................... 142 16.1 General Questions............................................................................................... 142 16.2 Activations .......................................................................................................... 142 17. Troubleshooting ........................................................................................................ 142 Page 4/150 321 Studios DVD X COPY PLATINUM User Guide Introduction 1. Introduction DVD X COPY PLATINUM provides you the ability to backup your DVD movies onto blank DVDs using a standard DVD +R or –R burner. DVD X COPY PLATINUM showcases the brand new TDF backup technology. TDF backup technology offers customizable control over backup compression. DVD X COPY PLATINUM is bundled and also includes the DVD X RESCUE program. Features and benefits of DVD X COPY PLATINUM are: • Simple, one click interface • Burns DVD movies to DVD-R(W) and DVD+R(W) • Create TDF files you can share with others • Use TDF files created by others • Copies Special Features (Movie Trailers, Commentary, etc.) • Copies Full Multi-Channel Audio (Dolby Digital 5.1, DTS) • Copies Every Language Available on Original DVD Movie • Copies DVD Movie to One Blank Disc (No Need to Split) • Copies Episodic DVD Movies (The Simpsons, The Sopranos, etc.) Page 5/150 321 Studios DVD X COPY PLATINUM User Guide Introduction This page was intentionally left blank. Page 6/150 321 Studios DVD X COPY PLATINUM User Guide Before You Begin 2. Before You Begin 2.1 End User License Agreement (EULA) DVD X COPY PLATINUM IMPORTANT READ CAREFULLY: This End-User License Agreement ("EULA") is a legal agreement between you (either an individual person or a single legal entity, who will be referred to in this EULA as "You") and the Licensor for the 321 Studios software technology that displays this EULA, including any associated media, printed materials and electronic documentation (the "Software"). The Software also includes any software updates, add-on components, web services and/or supplements that the Licensor may provide to You or make available to You after the date You obtain Your initial copy of the Software to the extent that such items are not accompanied by a separate license agreement or terms of use. By installing, copying, downloading, accessing or otherwise using the Software, You agree to be bound by the terms of this EULA. If You do not agree to the terms of this EULA, do not install, access or use the Software. For purposes of this EULA, the term "Licensor" refers to 321 Studios, except in the event that You acquired the Software as a component of a 321 Studios software product originally licensed from the manufacturer of your computer system or computer system component, then "Licensor" or refers to such hardware manufacturer. By installing, copying, downloading, accessing or otherwise using the Software, You agree to be bound by the terms of this EULA. If You do not agree to the terms of this EULA, Licensor is unwilling to license the Software. In such event, You may not install, copy, download or otherwise use the Software. NOTE: IF YOU DO NOT HAVE A VALID LICENSE FOR DVD X COPY PLATINUM] (A "SOFTWARE PRODUCT"), YOU ARE NOT AUTHORIZED TO INSTALL, COPY OR OTHERWISE USE THE SOFTWARE. SOFTWARE LICENSE The Software is protected by intellectual property laws and treaties. The Software is licensed, not sold. 1) This EULA grants you the following rights: SYSTEMS SOFTWARE - . You may install and use one copy of the SOFTWARE PRODUCT on a single computer, including a workstation, terminal or other digital electronic device ("COMPUTER"). Storage/Network Use - You may also store or install a copy of the SOFTWARE PRODUCT on a storage device, such as a network server, used only to install or run the SOFTWARE Page 7/150 321 Studios DVD X COPY PLATINUM User Guide Before You Begin PRODUCT on your other COMPUTERS over an internal network; however, you must acquire and dedicate a license for each separate COMPUTER on or from which the SOFTWARE PRODUCT is installed, used, accessed, displayed or run. A license for the SOFTWARE PRODUCT may not be shared or used concurrently on different COMPUTERS. RESTRICTIONS: •You may not sell, license or distribute copies of the Software on a standalone basis or as part of any collection, product or service where the primary value of the product or service are the Software. •You may not use or distribute any of the Software that include representations of identifiable individuals, governments, logos, initials, emblems, trademarks, or entities for any commercial purposes or to express or imply any endorsement or association with any product, service, entity, or activity. •You must indemnify, hold harmless, and defend 321 Studios from and against any claims or lawsuits, including attorneys' fees, that arise from or result from the use or distribution of Software as modified by You. •321 Studios respects the rights of artists and film companies, and the proper use of the software does not violate those rights. You cannot copy DVDs in order to sell or give away copies, or for any commercial purpose. •321 Studios discourages any attempt to copy rented DVDs. It is illegal to make a copy of a DVD for most purposes other than your own personal use. 321 Studios respects the rights of artists and film companies, and asks that You do the same. •Using the SOFTWARE will create backup copies of DVD’s. The copy will be an archival backup copy of a DVD, created solely for the private and personal use of the owner of the DVD from which it was made. Federal copyright laws prohibit the unauthorized reproduction, distribution, or exhibition of copyrighted materials, if any, contained in the archival backup copy. The resale, reproduction, distribution, or commercial exploitation of the archival backup copy is strictly forbidden. We ask you to respect the rights of copyright holders. 2) Description of Other Rights and Limitations. •LIMITATIONS ON REVERSE ENGINEERING & DECOMPILATION AND DISASSEMBLY. You may not reverse engineer, decompile, or disassemble the Software, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. Page 8/150 321 Studios DVD X COPY PLATINUM User Guide Before You Begin •TRADEMARKS. This EULA does not grant You any rights in connection with any trademarks or service marks of Licensor or its suppliers. •NO RENTAL, LEASING OR COMMERCIAL HOSTINGo.You may not rent, lease, lend or provide commercial hosting services to third parties with the Software. • SUPPORT SERVICES. Licensor may provide You with support services related to the Software ("Support Services"). Use of Support Services is governed by the policies and programs described in the user manual, in "online" documentation, or in other materials from the support services provider. Any supplemental software code provided to You as part of the Support Services are considered part of the Software and subject to the terms and conditions of this EULA. You acknowledge and agree that Licensor may use information You provide to Licensor as part of the Support Services for its business purposes, including for product support and development. For Software licensed from the hardware manufacturer, please refer to the manufacturer's support number and address provided in Your hardware documentation. •TERMINATION. Without prejudice to any other rights, Licensor or its suppliers may terminate this EULA if You fail to comply with the terms and conditions of this EULA. In such event, You must destroy all copies of the Software and all of its component parts. •UPGRADES If the SOFTWARE PRODUCT is labeled as an upgrade, you must be properly licensed to use a product identified by 321 Studios as being eligible for the upgrade in order to use the SOFTWARE PRODUCT. A SOFTWARE PRODUCT labeled as an upgrade replaces and/or supplements the product that formed the basis for your eligibility for the upgrade. You may use the resulting upgraded product only in accordance with the terms of this EULA. If the SOFTWARE PRODUCT is an upgrade of a component of a package of software programs that you licensed as a single product, the SOFTWARE PRODUCT may be used and transferred only as part of that single product package and may not be separated for use on more than one computer. •BACKUP COPY After installation of one copy of the SOFTWARE PRODUCT pursuant to this EULA, you may keep the original media on which the SOFTWARE PRODUCT was provided by 321 Studios solely for backup or archival purposes. If the original media is required to use the SOFTWARE PRODUCT on the COMPUTER, you may make one copy of the SOFTWARE PRODUCT solely for backup or archival purposes. Except as expressly provided in this EULA, you may not otherwise make copies of the SOFTWARE PRODUCT or the printed materials accompanying the SOFTWARE PRODUCT. Page 9/150 321 Studios DVD X COPY PLATINUM User Guide Before You Begin •AUTOMATIC COMMUNICATIONS FEATURES. The SOFTWARE PRODUCT consists of interactive Internet applications that perform a variety of communications over the Internet as part of its normal operation. A number of communications features are automatic and are enabled by default. By installing and/or using the SOFTWARE PRODUCT, you consent to the SOFTWARE PRODUCT’S communications features. Once you have activated the SOFTWARE PRODUCT, user information including your user id will be sent in communications with 321 Studios’ servers. This information is used to perform a background check against 321 Studios’ license servers. You are responsible for any telecommunications or other connectivity charges incurred through use of the Software. •INTELLECTUAL PROPERTY RIGHTS. All title and intellectual property rights in and to the Software (including but not limited to any images, photographs, animations, video, audio, music, text, and "applets" incorporated into the Software), the accompanying printed materials, and any copies of the Software are owned by Licensor or its suppliers. All title and intellectual property rights in and to the content that is not contained in the Software, but may be accessed through use of the Software, is the property of the respective content owners and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants You no rights to use such content. If this Software contains documentation that is provided only in electronic form, you may print one copy of such electronic documentation. You may not copy the printed materials accompanying the Software. All rights not specifically granted under this EULA are reserved by Licensor and its suppliers. •U.S. GOVERNMENT LICENSE RIGHTS. All Software provided to the U.S. Government pursuant to solicitations issued on or after December 1, 1995 is provided with the commercial license rights and restrictions described elsewhere herein. All Software provided to the U.S. Government pursuant to solicitations issued prior to December 1, 1995 is provided with RESTRICTED RIGHTS as provided for in FAR, 48 CFR 52.227-14 (JUNE 1987) or DFAR, 48 CFR 252.227-7013 (OCT 1988), as applicable. •EXPORT RESTRICTIONS. You acknowledge that the Software is subject to U.S. export jurisdiction. You agree to comply with all applicable international and national laws that apply to the Software, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. Page 10/150 321 Studios DVD X COPY PLATINUM User Guide Before You Begin •APPLICABLE LAW. If you acquired this Software in the United States, this EULA is governed by the laws of the State of Missouri. If this Software was acquired outside the United States, then local law may apply. •LIMITED WARRANTY NOTE: IF YOU LICENSED THE SOFTWARE FROM A HARDWARE MANUFACTURER AS A COMPONENT OF A 321 STUDIOS SOFTWARE PRODUCT, PLEASE REFER TO THE LIMITED WARRANTIES, LIMITATION OF LIABILITY, AND OTHER SPECIAL PROVISION APPENDICES PROVIDED WITH OR IN SUCH OTHER 321 STUDIOS SOFTWARE PRODUCT. SUCH LIMITED WARRANTIES, LIMITATIONS OF LIABILITY AND SPECIAL PROVISIONS ARE AN INTEGRAL PART OF THIS EULA AND SHALL SUPERSEDE ALL OF THE WARRANTIES, LIMITATIONS OF LIABILITY AND OTHER SPECIAL PROVISIONS SET FORTH BELOW. 3) For Software Licenses Directly from 321 Studios, the Following Sections Apply: LIMITED WARRANTY FOR SOFTWARE ACQUIRED IN THE US AND CANADA. 321 Studios warrants that the Software will perform substantially in accordance with the accompanying materials for a period of ninety (90) days from the date of receipt. If an implied warranty or condition is created by your state/jurisdiction and federal or state/provincial law prohibits disclaimer of it, you also have an implied warranty or condition, BUT ONLY AS TO DEFECTS DISCOVERED DURING THE PERIOD OF THIS LIMITED WARRANTY (NINETY DAYS). AS TO ANY DEFECTS DISCOVERED AFTER THE NINETY (90) DAY PERIOD, THERE IS NO WARRANTY OR CONDITION OF ANY KIND. Some states/jurisdictions do not allow limitations on how long an implied warranty or condition lasts, so the above limitation may not apply to you. Any supplements or updates to the Software, including without limitation, any (if any) service packs or hot fixes provided to you after the expiration of the ninety (90) day Limited Warranty period are not covered by any warranty or condition, express, implied or statutory. LIMITATION ON REMEDIES: NO CONSEQUENTIAL OR OTHER DAMAGES - Your exclusive remedy for any breach of this Limited Warranty is as set forth below. Except for any refund elected by 321 Studios, YOU ARE NOT ENTITLED TO ANY DAMAGES, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL DAMAGES, if the Software does not meet 321 Studios' Limited Warranty, and, to the maximum extent allowed by applicable law, even if any remedy fails of its essential purpose. The terms of the section below ("Exclusion of Incidental, Consequential and Certain Other Damages") are also incorporated into this Limited Warranty. Some states/jurisdictions do not allow the exclusion Page 11/150 321 Studios DVD X COPY PLATINUM User Guide Before You Begin or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Limited Warranty gives you specific legal rights. You may have others which vary from state/jurisdiction to state/jurisdiction. YOUR EXCLUSIVE REMEDY. 321 Studios' and its suppliers' entire liability and your exclusive remedy shall be, at 321 Studios' option from time to time exercised subject to applicable law, (a) return of the price paid (if any) for the Software, or (b) repair or replacement of the Software, that does not meet this Limited Warranty and that is returned to 321 Studios with a copy of your receipt. You will receive the remedy elected by 321 Studios without charge, except that you are responsible for any expenses you may incur (e.g. cost of shipping the Software to 321 Studios). This Limited Warranty is void if failure of the Software has resulted from accident, abuse, misapplication, abnormal use or a virus. Any replacement Software will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. Outside the United States or Canada, neither these remedies nor any product support services offered by 321 Studios are available without proof of purchase from an authorized international source. To exercise your remedy, contact: 321 Studios, 3 Research Park Dr, St. Charles MO 63304, USA. DISCLAIMER OF WARRANTIES. The Limited Warranty that appears above is the only express warranty made to you and is provided in lieu of any other express warranties (if any) created by any documentation or packaging. Except for the Limited Warranty and to the maximum extent permitted by applicable law, 321 Studios and its suppliers provide the Software and support services (if any) AS IS AND WITH ALL FAULTS, and hereby disclaim all other warranties and conditions, either express, implied or statutory, including, but not limited to, any (if any) implied warranties, duties or conditions of merchantability, of fitness for a particular purpose, of accuracy or completeness of responses, of results, of workmanlike effort, of lack of viruses, and of lack of negligence, all with regard to the Software, and the provision of or failure to provide support services. ALSO, THERE IS NO WARRANTY OR CONDITION OF TITLE, QUIET ENJOYMENT, QUIET POSSESSION, CORRESPONDENCE TO DESCRIPTION OR NON-INFRINGEMENT WITH REGARD TO THE Software. EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND CERTAIN OTHER DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL 321 STUDIOS OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY, Page 12/150 321 Studios DVD X COPY PLATINUM User Guide Before You Begin FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE, FOR NEGLIGENCE, AND FOR ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE, THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, OR OTHERWISE UNDER OR IN CONNECTION WITH ANY PROVISION OF THIS EULA, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF 321 STUDIOS OR ANY SUPPLIER, AND EVEN IF 321 STUDIOS OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ENTIRE AGREEMENT. This EULA (including any addendum or amendment to this EULA which is included with the Software) is the entire agreement between you and 321 Studios relating to the Software and the support services (if any) and they supersede all prior or contemporaneous oral or written communications, proposals and representations with respect to the Software or any other subject matter covered by this EULA. To the extent the terms of any 321 Studios policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. Page 13/150 321 Studios DVD X COPY PLATINUM User Guide Before You Begin 2.2 System Requirements Minimum Requirements 9 Windows ME/98/2000/XP Recommended Requirements 9 Windows ME/98/2000/XP 9 Pentium III 500 MHz 9 Pentium 4 1.4GHz 9 128 MB of RAM 9 512 MB of RAM 9 10 GB of Free Hard Disk Space 9 12GB of Free Hard Disk Space 9 DVD –R(W) or DVD +R(W) drive 9 DVD –R(W) or DVD +R(W) drive 2.3 Helpful Tips • Turn off all active programs including anti-virus before you begin. • DVD can only write to any media once during a given session. • If possible, use your DVD burner to both read and burn. 2.4 Limitations • Some programs may affect the burning process. If you have problems burning go to the 321 studios website http://support.321studios.com for a complete list. • When using any external DVD burner, you should limit the number of additional external devices connected during the burning process. Page 14/150 321 Studios DVD X COPY PLATINUM User Guide Before You Begin 2.5 Support/Help Resources Regardless of where you purchased your copy of DVD X Show, 321 Studios offers FREE 24/7 technical support via one of the following: Contact Method Phone - Customer Support Phone - Software Activations Email Website Number or Address 1-636-720-3703 1-636-720-3702 [email protected] http://support.321studios.com Through our support center, you can obtain FREE downloadable updates, trial versions, rebates, information on media, burners, drives and other accessories and information about multiple languages available. We also offer a support page on the 321 studios web site (www.321studios.com). From this website, you can participate in product discussion forums. Of course, there is general online product help available by clicking on Help from your tool bar. Page 15/150 321 Studios DVD X COPY PLATINUM User Guide Before You Begin This page was intentionally left blank. Page 16/150 321 Studios DVD X COPY PLATINUM User Guide Installation 3. Installation – Step By Step DVD X COPY PLATINUM is designed to operate under Windows 98, ME, NT, 2000 or XP with any type of DVD device. When using Windows NT, 2000 or XP Administrator rights are required to install the program. However, Administrator rights are not needed to use the software. Step 1: Insert the software disc. The drive should start automatically. If it does not, double-click on the drive to start the program manually. Choose the language of your preference and click OK. Step 2: The 321 Studios End User License Agreement will be displayed. Carefully read the license agreement, once you have read and agree to the terms of the license, click I AGREE to continue. Page 17/150 321 Studios DVD X COPY PLATINUM User Guide Installation Step 3: You will then be asked where you would like to place the program on your hard drive. It offers a default location which is your Programs Menu, however, you have the option to choose another folder if you prefer. To select the default location, Click INSTALL. For another option, See Step 3A OPTION below. Step 3A OPTION: Should you choose some folder other than the default location, Click BROWSE and the following window will appear. Make your selection and Click OK. Page 18/150 321 Studios DVD X COPY PLATINUM User Guide Installation Step 4: The Installing window will be displayed as the program installs. Note: Please be patient! This process may take some time. You do not need to do anything at this point. Step 5: The Writing Drivers window will be displayed letting you know that this process may take some time. It is recommended to close all other programs during the Installation process. Click OK. Page 19/150 321 Studios DVD X COPY PLATINUM User Guide Installation Step 6: The Installation Completed window will be displayed. Click CLOSE. Step 7: The DVD X RESCUE Installer window will be displayed. Click OK to continue. Step 8: Choose the language of your preference and click OK. Page 20/150 321 Studios DVD X COPY PLATINUM User Guide Installation Step 9: The DVD X RESCUE Welcome screen will be displayed. Carefully read the information provided on screen and click NEXT to begin the installation process. Note: It is recommended to close all other programs during this process. Step 10: The 321 Studios End User License Agreement will be displayed. Carefully read the license agreement, click the small box to check that you have read and agree to the terms of the license (you must check this box in order to proceed with the installation). Click NEXT to continue. Page 21/150 321 Studios DVD X COPY PLATINUM User Guide Installation Step 11: You will then be asked where you would like to place the program on your hard drive. It offers a default location which is your Programs Menu, however, you have the option to choose another folder if you prefer. To select the default location, Click NEXT. For another option, See Step 10A OPTION below. Step 11A OPTION: Should you choose some folder other than the default location, Click BROWSE and the following window will appear. Make your selection and Click OK. Page 22/150 321 Studios DVD X COPY PLATINUM User Guide Installation Step 12: You will need to choose a folder to save your temporary files necessary with the functioning of this program. It offers a default location, however, you have the option to choose another folder if you prefer. Click NEXT to continue using the default folder. Step 12A OPTION: Should you choose some folder other than the default location, Click BROWSE and the following window will appear. Make your selection and Click OK. Page 23/150 321 Studios DVD X COPY PLATINUM User Guide Installation Step 13: Choose whether or not you would like to have a DVD X RESCUE shortcut on your desktop and Click NEXT. Note: If you uncheck this box you will not have a shortcut on your desktop. 321 Studios recommends that you leave this checked. Step 14: You are now ready to install the DVD X RESCUE program. Click NEXT to begin the installation process. Page 24/150 321 Studios DVD X COPY PLATINUM User Guide Installation Step 15: The Installing window will be displayed as the program installs. Note: Please be patient! This process may take some time. You do not need to do anything at this point. Step 16: When the following screen appears,.click FINISH to end the installation. Page 25/150 321 Studios DVD X COPY PLATINUM User Guide Installation Step 17: You will see a message stating that the system must be restarted to complete the installation. You can choose OK to reboot now or Cancel to do it at a later time. Note: The software will not work properly until your system has been restarted. Step 18: That’s it! Once you reboot your system and register your software you will be ready to begin copying and rescuing your DVD’s. Refer to Section 4 Registering Your Software. Page 26/150 321 Studios DVD X COPY PLATINUM User Guide Registering Your Software 4. Registering Your Software The first time you access DVD X COPY PLATINUM after an install or reinstall, you will be required to register your software purchase with 321 Studios. On a Retail Copy (i.e., purchased from a store like Best Buy, etc) the license information is located on the inside of the case the software came in. The license ID and Password are located on a white sticker just below the disc. On a downloaded copy of software acquired directly from 321 Studios, the license information is on the confirmation email that was sent to the email address provided during the purchase process. Note: If you have lost or misplaced your License ID &/or password, contact 321 Studios for assistance. Refer to Section 2.5 Support/Help Resources. You will be required to verify basic customer information. Enter your personal License ID and password. Select appropriate Activation Method then click CONTINUE to proceed. You will not be able to proceed without entering your personal License ID and password. Note: Updates may be available if you didn’t purchase the latest version of the software. If there are newer versions than the one you are installing, you will see a screen stating that updates are available. You will have the following options: Remind Me Later, More Info and Download. Refer to Section 13 Check For Updated Version. Page 27/150 321 Studios DVD X COPY PLATINUM User Guide Registering Your Software This page was intentionally left blank. Page 28/150 321 Studios DVD X COPY PLATINUM User Guide Main Window 5. Main Window 5.1 Simple Tab The Simple Tab opens up the DVD X Copy XPRESS program. You will leave the DVD X COPY PLATINUM interface and be taken to the full version of DVD X Copy XPRESS. Note: Once you leave the DVD X COPY PLATINUM interface, you will not be able to return without closing the DVD X Copy XPRESS program and restarting the DVD X COPY PLATINUM program. This method is straightforward and easy to follow but does not give you as many options as the Advanced method. 5.2 Advanced Tab The Advanced Tab opens up the Advanced features for DVD X COPY PLATINUM. In the Advanced mode, you can choose which titles you want to backup and which ones you want to leave out. You can choose which titlesets you would like to omit and which ones to keep. You can also preview titlesets to determine what’s on them. However, not all titlesets are pre-viewable due to the way the disc was made. Page 29/150 321 Studios DVD X COPY PLATINUM User Guide Main Window 5.3 DVD X RESCUE Tab The DVD X RESCUE Tab opens up the DVD X RESCUE program. You will leave the DVD X COPY PLATINUM interface and be taken to the full version of DVD X RESCUE. Note: Once you leave the DVD X COPY PLATINUM interface, you will not be able to return without closing the DVD X RESCUE program and restarting the DVD X COPY PLATINUM program. Refer to Section 9 DVD X RESCUE. 5.4 TDF Library Tab The TDF Library Tab lists TDF’s (title definition format)you have previously saved on your PC while using the Advanced mode. These can be TDF’s created while using the program or downloaded from 321 Live at http://forum.321studios.com. You can also scroll through the list to see various information related to each TDF and see the date/time the file was created. Note: A TDF list will not popup if there aren’t any appropriate TDF files associated with the disc in the drive. 5.5 Settings Tab The Settings Tab will allow you to set your own Preferences when working under the Advanced mode. The settings you set up will only work while you are working under the Advanced mode and will not be associated with Simple (DVD X Copy XPRESS) or DVD X RESCUE programs. Page 30/150 321 Studios DVD X COPY PLATINUM User Guide Getting Started – DVD X COPY PLATINUM 6. Getting Started – DVD X COPY PLATINUM (Simple) After installing DVD X COPY PLATINUM and rebooting your computer, you must click on either the desktop icon or the Start menu by choosing DVD X COPY PLATINUM from your available programs list. Step 1: Insert the movie you wish to copy into the DVD drive and click SIMPLE. Step 2: The Rental or Borrowed DVD window will be displayed. Please note that Federal copyright laws prohibit the unauthorized reproduction, distribution or exhibition of copyrighted materials. You may not copy the movie if it is rented, borrowed from a friend or relative or illegally aquired in any way. If you own the DVD you may copy it by clicking NO. Step 3: The Copyright window will be displayed. Carefully read the agreement. Once you have read and agree to the terms, Click I AGREE. Page 31/150 321 Studios DVD X COPY PLATINUM User Guide Getting Started – DVD X COPY PLATINUM Step 4: The DVD X Copy XPRESS window will be displayed when the disc has been read and recognized. Click START to begin using the default program settings. You also have the option to customize your settings. To customize your settings, see Step 4A below. Note: If you already have blank media in your DVD burner, a window will display allowing you to tell the program to automatically begin burning after the read has finished. Step 4A: Click the OPTIONS Tab to set your own custom settings. Entire Disc will select everything using Default options. Note: You will not be able to setup any custom settings if you select “Entire Disc”. Audio Language will provide a list of available languages. These languages are setup by the way the disk was made. Page 32/150 321 Studios DVD X COPY PLATINUM User Guide Getting Started – DVD X COPY PLATINUM Subtitles will display a list of available subtitles. The list will vary as it is based on the disc and your specific operating system’s settings. All of the subtitle tracks listed many not exist on the DVD. Do not use a subtitle if it is not on the disc. If the subtitle is not viewable when watching the movie, then it is probably not on the disk. Temp Path is used as a temporary working folder where data will be stored before the burn process. The default location will be the same location as were the program was installed. This path can be set to any location as long as there is at least 9.4 GB of free space. Video Format is used when you have multiple formats to choose from. DVD X Copy XPRESS will select the default location. Note; If you select full screen but it is wide screen (and vice versa), the copy will either not work at all or be very distorted and may result in an un-viewable movie. Step 5: Upon clicking START, you may see the Preferred Audio Language window. Languages will vary by the disc and or the available audio options. Select the first format as the default and Click OK. Step 6: The Reading window will be displayed. You do not need to do anything on this screen. Be patient! The reading process may take some time. Reading time is based on the movie data and your operating systems available resources. Page 33/150 321 Studios DVD X COPY PLATINUM User Guide Getting Started – DVD X COPY PLATINUM Step 7: The Insert Blank DVD window will be displayed. Insert a blank DVD to burn to and Click START. Step 8: If you are using a rewriteable DVD that has data already on it, the program will reformat the DVD before it burns the movie. You do not need to do anything on this screen. Be patient! Step 9: The Writing window will be displayed. You do not need to do anything on this screen. Be patient! The burning process may take some time. Burning time is based on the burning speed of the DVD burner you are using. Page 34/150 321 Studios DVD X COPY PLATINUM User Guide Getting Started – DVD X COPY PLATINUM Step 10: The Burn Complete window will be displayed. Click OK. Step 11: Close out of the DVD X Copy XPRESS program by clicking on the X in the upper right hand corner. Page 35/150 321 Studios DVD X COPY PLATINUM User Guide Getting Started – DVD X COPY PLATINUM This page was intentionally left blank. Page 36/150 321 Studios DVD X COPY PLATINUM User Guide Simple Tab 7. Simple The Simple Tab opens up the DVD X Copy XPRESS program. You will leave the DVD X COPY PLATINUM interface and be taken to the full version of DVD X Copy XPRESS. Note: Once you leave the DVD X COPY PLATINUM interface, you will not be able to return without closing the DVD X Copy XPRESS program and restarting DVD X COPY PLATINUM. This method is simple and easy to follow but does not give you as many options as the Advanced mode. Step 1: Insert the movie you wish to copy into the DVD drive and click SIMPLE. Step 2: The Rental or Borrowed DVD window will be displayed. Please note that Federal copyright laws prohibit the unauthorized reproduction, distribution or exhibition of copyrighted materials. You may not copy the movie if it is rented, borrowed from a friend or relative or illegally aquired in any way.. If you have own the DVD you may copy it by clicking NO. Page 37/150 321 Studios DVD X COPY PLATINUM User Guide Simple Tab Step 3: The Copyright window will be displayed. Carefully read the agreement. Once you have read and agree to the terms, Click I AGREE. Step 4: The DVD X Copy XPRESS window will be displayed when the disc has been read and recognized. Click START to begin using the default program settings. You also have the option to customize your settings. To customize your settings, see Step 4A. Note: If you already have blank media in your DVD burner, a window will display allowing you to tell the program to automatically begin burning after the read has finished. Page 38/150 321 Studios DVD X COPY PLATINUM User Guide Simple Tab Step 4A: Click the OPTIONS Tab to set up your own custom settings. Entire Disc will select everything using Default options. Note: You will not be able to setup any custom settings if you select “Entire Disc”. Audio Language will provide a list of available languages. Languages will vary by the disc and or the available audio options. Subtitles will display a list of available subtitles. The list will vary as it is based on the disc and your specific operating system’s settings. All of the subtitle tracks listed many not exist on the DVD. Do not use a subtitle if it is not on the disc. If the subtitle is not viewable when watching the movie, then it is probably not on the disk. Temp Path is used as a temporary working folder where data will be stored before the burn process. The default location will be the same location as were the program was installed. This path can be set to any location as long as there is at least 9.4 GB of free space. Video Format is used when you have multiple formats to choose from. DVD X Copy XPRESS will select the default location. Note; If you select full screen but it is wide screen (and vice versa), the copy will either not work at all or be very distorted and may result in an un-viewable movie. Page 39/150 321 Studios DVD X COPY PLATINUM User Guide Simple Tab Step 5: Upon clicking START, you may see the Preferred Audio Language window. Select the first format as the default and Click OK. Step 6: The Reading window will be displayed. You do not need to do anything on this screen. Be patient! The reading process may take some time. Reading time is based on the movie data and your operating systems available resources. Step 7: The Insert Blank DVD window will be displayed. Insert a blank DVD to burn to and Click START. Page 40/150 321 Studios DVD X COPY PLATINUM User Guide Simple Tab Step 8: If you are using a rewriteable DVD that has data already on it, the program will reformat the DVD before it burns the movie. You do not need to do anything on this screen. Be patient! Step 9: The Writing window will be displayed. You do not need to do anything on this screen. Be patient! The burning process may take some time. Burning time is based on the burning speed of the DVD burner you are using. Step 10: The Burn Complete window will be displayed. Click OK. Page 41/150 321 Studios DVD X COPY PLATINUM User Guide Simple Tab Step 11: Close out of the DVD X Copy XPRESS program by clicking on the X in the upper right hand corner. Page 42/150 321 Studios DVD X COPY PLATINUM User Guide Advanced Tab 8. Advanced The Advanced Tab opens up the Advanced mode for DVD X COPY PLATINUM. In the Advanced mode, you can choose which titles you want to backup and which ones you want to leave out. You can choose which titlesets you would like to omit and which ones to keep. You can also preview titlesets to determine what’s on them. However, not all titlesets are pre-viewable due to the way the disc was made. Step 1: Click on the ADVANCED tab. The Copyright window will be displayed. Once you have read and agree to the terms click I AGREE. Page 43/150 321 Studios DVD X COPY PLATINUM User Guide Advanced Tab Step 2: A list of appropriate TDF’s that were previously saved will be displayed. Only TDF’s that relate to the disc in the burner will be displayed. Highlight a TDF name to see a description in the Description area on the right side of the screen. Use This TDF will load that TDF’s settings with pre-selected titlesets and compression rates. Cancel will advance you to the titleset screen with no titlesets selected. Page 44/150 321 Studios DVD X COPY PLATINUM User Guide Advanced Tab 8.1 Select Titles # of Tracks represents a list of everything on the disc. The number of video, audio and subtitles are not in correlation to the Chapters of the movie. Preview Video will give you the same affect as pressing the corresponding menu option from the DVD while viewing the movie. The quality of the preview will be much lower than the original. The actual quality will be much higher and will be based on the compression settings you have selected. Note: All chapters may not be able to be previewed based on their authoring technique of the DVD. Check For TDF will take you to your TDF Library where you can select a pre-saved TDF file. Save TDF will allow you to save a new TDF file by entering an Author and a Description. Page 45/150 321 Studios DVD X COPY PLATINUM User Guide Advanced Tab 8.2 Compression The Use Compression button will not be checked and be available unless it is needed. If the data is below 4.7 GB and will fit on a single disc, then it will not need to use compression. This option is only available if you have checked the Use Compression checkbox. Otherwise the Splitting option will be available. Step 1: Verify that the USE COMPRESSION checkbox is marked and click NEXT. Page 46/150 321 Studios DVD X COPY PLATINUM User Guide Advanced Tab Step 2: The Compression window will be displayed. The Overall Compression Meter is based on the total compression of all titlesets compared to the size available on a blank DVD. Select a titleset to alter its compression. Note: some titlesets may not be able to be adjusted but by adjusting another titleset the program will automatically adjust all titlesets. Some movies will have specific limitations based upon the information on the disc. Altering compression on certain titlesets may not yield desired results. In these cases, you may want to use the Splitting Option to get your desired results. See 8.3 Splitting. If a titleset does not take up enough compressible space (for example a menu below.05GB) altering it will not alter the compression rates of the other titlesets in a positive manner. Once you have a titleset selected, you can adjust the compression by moving the meter up or down. As you adjust the compression for a specific titleset, the program will automatically adjust the compression rate of the other titlesets on the disc. Note: If a titleset does not take up enough compressible space (for example a menu below .05GB) altering it will not alter the compression rates of the other titlesets in a positive manner. Page 47/150 321 Studios DVD X COPY PLATINUM User Guide Advanced Tab Lock Titleset will lock the compression rating on the selected titleset. Locking a titleset will keep the selected titleset from be automatically adjusted by the program as other titleset compressions are made. Save TDF will save the active TDF file to your TDF Library. After you have made your desired compression changes, click NEXT to write to your DVD. See Section 8.4 Write to DVD. 8.3 Splitting This option is only available if you do not check the Use Compression checkbox. Otherwise the Compression option will be available. Step 1: Verify the USE COMPRESSION checkbox is not checked then Click NEXT. Page 48/150 321 Studios DVD X COPY PLATINUM User Guide Advanced Tab Step 2: The Splitting window will be displayed. Disk 1 will list all titlesets that will be burned to Disk 1. Generally, the movie will be on Disk 1 but it does not necessarily have to be. Disk 2 will require copying to multiple discs. You can try to use the Compression option to avoid writing to multiple discs but depending on the size of the data you may have to split the data onto multiple disks. See 8.2 Compression. Titlesets may be selected individually and be moved from Disk 1 to Disk 2 and vice versa. This allows more complete control over the placement of titlesets on both disks. Split Titlesets At will allow you to pick a cell to split the titleset at. A cell is simply a portion of a chapter. • Beginning will separate at the beginning of the chapter. • Middle will split the selected chapter and put ½ on Disk 1 and the other ½ on Disk 2. EXAMPLE: A movie with 20 chapters. Split Beginning Split Middle Disk 1 will have chapters 1 – 13 Disk 2 will have chapters 14 - 20 Disk 1 will have chapters 1 - 13.5 Disk 2 will have chapters 13.5 - 20 Save TDF will save the active TDF file to your TDF Library. Page 49/150 321 Studios DVD X COPY PLATINUM User Guide Advanced Tab 8.4 Write DVD Step 1: After you have clicked NEXT on either the Compression or Splitting window the Reading window will be displayed. You do not need to do anything on this screen. Be patient! The reading process may take some time. Reading time is based on the movie data and your operating systems available resources. Step 2: The Insert Blank DVD window will be displayed. Insert a blank DVD to burn to and Click START. Step 3: If you are using a rewriteable DVD that has data already on it, the program will reformat the DVD before it burns the movie. You do not need to do anything on this screen. Be patient! Page 50/150 321 Studios DVD X COPY PLATINUM User Guide Advanced Tab Step 4: The Writing window will be displayed. You do not need to do anything on this screen. Be patient! The burning process may take some time. Burning time is based on the burning speed of the DVD burner you are using. Step 5: The Finalizing window will be displayed. . You do not need to do anything on this screen. Be patient! Step 6: The Burn Complete Window will be displayed. Click OK. Page 51/150 321 Studios DVD X COPY PLATINUM User Guide Advanced Tab This page was intentionally left blank. Page 52/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Getting Started 9. DVD X RESCUE DVD X RESCUE is designed to analyze, retrieve, repair, and copy inaccessible data, images, movies and movie clips, and music from damaged CDs and/or DVDs. DVD X Rescue is built on over 10+ years experience with optical storage including CD-R, CD-RW, and DVD+-R(W). While this does not include discs that are physically damaged, DVD X RESCUE will: • Effectively recover data, images, audio and movies from unreadable CDs and DVDs • Retrieve Data from scratched, damaged or defective discs • Recover data created by almost any CD and DVD writing software. Today, nearly all computers are equipped with some type of device to write to optical media, such as CD-R, CD-RW and DVD+-R(W). Everyone expects data written to such media to be readily retrieved over long periods of time. Unfortunately, that is not always the case. There are many factors that can cause you to lose access to data on optical media. Data loss can be attributed to hardware problems, media problems and/or software problems. Often, when a disc has become inaccessible, more than a single factor has contributed to the problem. Fortunately, such problems that prevent “normal” access to the data can be bypassed by using DVD X RESCUE. Some limitations of DVD X RESCUE may include: • PC Gaming discs are the only type of game disc currently recoverable by DVD X RESCUE. • Recovery of some DVD music video discs fail due to encryption of the originals. • Discs that are actually broken in half. • Discs where the foil is missing or completely removed from an area on the top of the disc. • Discs where the directory has been destroyed. • No access to a DVD burner on computer being used. • Limited hardware on the computer. • DVD-RAM discs are generally not supported. • Recovering Quick-Erased data without special hardware. Page 53/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Getting Started Some helpful tips for DVD X RESCUE may include: • Be prepared to be patient! Time of recovery can … - Average 4-5 hours for typical commercially created DVD movies - Average under an hour for typical music CD - Average a few minutes and up for a typical data file - Depends on the level of damage to DVD or CD - Depends on caliber of computer on which recovery is taking place • To ensure you have a successful rescue process, operate DVD X RESCUE with all other programs closed. It can be operated in the background while using your computer but it slows your computer down considerably. To ensure an accurate quality “rescue and burn” be patient and do not use other programs while rescuing your information. • Make sure the appropriate media for your CD/DVD Burner is being used to successfully create a new DVD or CD of your recovered data. • Slower drives can sometimes be helpful in recovery of extremely damaged files as well as older drives. • Less sophisticated CD R/W drives actually seem to work better at recovering data than higher quality drives because the drive does less of the work and the CD/DVD X RESCUE program takes over doing the rescue work. The drive itself tries to read the files before it lets the program try. • Reduce the number of tries to make the rescue process happen faster by setting the “Adjust Read Attempts” icon lower. Refer to Section 7.12 Adjust Read Attempts. • If the newly recovered DVD/CD is not working, check the manufacturer of the DVD Player you are using to replay the burned DVD. It may not be compatible with the media used to burn the DVD. Contact the manufacturer for a list of compatible players. • It is much worse to have a scratch on top of a CD than on the bottom read side. • CD-RW & DVD+-R(W) disks have a tendency to last approximately 6 months. Therefore, many times information on them can’t be recovered after that point in time. • CD-R’s & DVD+-R are recommended for use. They are now relatively inexpensive and appear to be more reliable than CDRW’s or DVD+-R(W). Plus, they are much more likely to be recoverable if a problem occurs. Page 54/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Getting Started 9.1 Getting Started w/Commercially Created Movies After installing DVD X RESCUE and rebooting your computer, you must click on either the desktop icon or the Start menu by choosing DVD X RESCUE from your programs list located in the 321 Studios folder. Step 1: When you open DVD X RESCUE, it will ask you for the drive FROM where you will be trying to read the damaged DVD. Device(s) with a green dot indicate that there is a disc present and the device is ready. If you do not see the green dot, you need to insert a disc into your CD/DVD device. Select the appropriate drive and click OK. Step 2: Once you insert the damaged DVD in the drive, it is automatically analyzed by DVD X RESCUE. During this time the screen will display Page 55/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Getting Started the 321 test screen process. You do not need to do anything. This is just letting you know that the process is “in-progress”. Step 3: The following window will be displayed. Click OK to proceed. Page 56/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Getting Started Step 4: If you are repairing a commercially created CD or DVD, the information to be rescued will then be listed. Note: If you are not recovering a commercially created DVD skip this section and Refer to Section 9.2 Getting Started w/Data, Images, Movie Clips & Music. Click the RESCUE icon and begin recovering the DVD. Step 5: The “Copying” window will appear noting the time it takes to copy the disk and how far it is in the process. You do not need to do anything! This is for informational purposes only. Page 57/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Getting Started Step 6: The “Reading” window will appear noting the time it takes to read the disk and how far it is in the process. You do not need to do anything! This is for informational purposes only. Step 7: Once the reading is complete, you will be prompted to insert a NEW DVD to burn to, then click START. Step 8: The “Writing” window will appear noting the time it takes to write the recovered material and how far it is in the process. . You do not need to do anything! This is for informational purposes only. Note: If your disk needs formatting, you may see a “Formatting” window. You do not need to do anything! This is for informational purposes only. Page 58/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Getting Started Step 9: The “Finalizing” window will appear noting the time it takes to finalize the recovered material and how far it is in the process. Once this window disappears, your recovered data is complete. You do not need to do anything! This is for informational purposes only. When the process is completed, you will be returned to the Main Window and the DVD/CD device will eject the disc. Page 59/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Getting Started 9.2. Getting Started w/Data, Images, Movie Clips & Music After installing DVD X RESCUE and rebooting your computer, you must click on either the desktop icon or the Start menu by choosing DVD X RESCUE from your programs list located in the 321 Studios folder. Step 1: When you open DVD X RESCUE, it will ask you for the drive FROM where you will be trying to read the damaged DVD. Device(s) with a green dot indicate that there is a disc present and the device is ready. If you do not see the green dot, you need to insert a disc into your CD/DVD device. Select the appropriate drive and click OK. Page 60/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Getting Started Step 2: Once you insert the damaged DVD in the drive, it is automatically analyzed by DVD X RESCUE. During this time the screen will display the 321 test screen process. You do not need to do anything. This is just letting you know that the process is “in-progress”. Step 3: If you are repairing a non-commercially created CD or DVD, the information to be rescued will then be listed. Note: If you are not recovering a noncommercial created DVD Refer to Section 9.1 Getting Started w/Commercially Created Movies. Click the COPY ALL FILES icon and begin recovering the DVD. Page 61/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Getting Started Step 3: You will be prompted for a folder to store all of the recoverable files from the disc to copy them to. This is the easiest way to recover everything from the CD or DVD at one time. When copying entire directories, DVD X RESCUE will ask you for the directory on your hard drive where you prefer the copied contents to go. Highlight the directory and click OK. Step 5: The “Copying” window will appear noting the time it takes to copy the disk and how far it is in the process. You do not need to do anything! This is for informational purposes only. When the process is completed, you will be returned to the Main Window and the DVD/CD device will eject the disc. Page 62/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Main Window Title Bar 9.3. Main Window & Toolbar Menu Bar 9.3.3 9.3.4 9.3.7 9.3.8 Tool Bar 9.3.1 9.3.2 9.3.5 9.3.6 9.3.9 9.3.10 9.3.12 9.3.11 Details Pane Folder Pane Status Bar Title Bar The title bar is the top portion of the DVD X RESCUE window and contains the name of the program you are running. Menu Bar The menu bar is just below the title bar on the DVD X RESCUE Main window. The menu bar provides access to commands that you use to operate DVD X RESCUE. Refer to Sections 9.3 through 9.7 for details of each menu option. Folder Pane The folder pane shows the tracks, sessions and folders on the CD/DVD. For data discs, tracks may be combined into logical sessions for display purposes. Click on the plus sign to display folders contained within it. “Lead Out” marks the end of the data and shows the last used sector on the disc. No data can be retrieved from this; it is shown only to indicate how much of the disc has been utilized. Page 63/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Main Window Details Pane The Details pane displays files associated with the currently selected session and directory within that session. You can change the way files and folders are displayed within the View Menu. Refer to Section 9.5 View Menu for details. • Any data file. Only a single generic icon is used for all files, regardless of the content of the file itself. You cannot execute programs by double-clicking icons. • Deleted data file (still accessible). A red border around a file icon indicates the file has been marked as deleted, the data is still accessible and therefore you may still copy the file. • A red question mark in a yellow circle indicates that the file may be corrupted. These files need to be examined to determine if the contents are correct. These files are marked in this manner when one or more other files indicated as occupying the same physical space on the disc. Only one of the two files is correct. You may copy the files with this icon but the data will be unusable. • A red X indicates that data for this file is not accessible. A file icon of X is shown for files that are not physically present on the disc and cannot be accessed. Files marked inaccessible are not physically present on the disc and therefore cannot be recovered, copied or accessed in any manner. However if there is an unattached items folder, the data may be in that folder, usually without the original name. Status Bar The Status bar is the bottom portion of the DVD X RESCUE window and displays information about DVD X RESCUE and your drive. It will display various messages as the process goes through each step. Page 64/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Main Window 9.3.1 Select Different Device This icon in the toolbar allows you to choose CD/DVD drive you will be using to recover data. Selecting this icon performs the same function as selecting File then Select Device from the tool bar. The first time you use DVD X RESCUE you will be presented with a dialog box which looks like the one below. After the first use of the program, the same device will be selected if a disc is present. The green dot indicates that there is a disc present and the device is ready. If you do not see the green dot, you need to insert a disc into your CD/DVD device. You may also see other devices besides the CD/DVD devices attached to your computer. This is normal and you should not select any of these. Highlight the device you would like to use and click OK. Click Cancel to ignore your selection. Click Help to display further information about the window. If you have a CD/DVD device that is not displayed check the manufacturer website to ensure you have the latest drivers. If you have the latest drivers and your device still is not displaying contact 321 Studios Technical Support for assistance. Refer to Section 2.5 Support/Help Resources. Page 65/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Main Window 9.3.2 Display Sectors Note: This section should only be used by someone who has a highly technical background and changes should not be made by the average PC user. This icon in the toolbar will display the contents of a given sector on the CD/DVD in hexadecimal and character form which can be useful for diagnostic purposes. All types of discs can be examined, even those which do not have recognizable data on them. Selecting this icon performs the same function as selecting File then Sector Display from the tool bar. If the device being used supports raw reading of sectors, you can select sector display in “raw” mode, which includes additional information that is not normally transferred as data. 16 or 24 bytes of this information precedes the usual data and 280 or 288 follow it. The length depends on the format the disc was recorded in – XA or mode 1. The display area of the Sector Display window has three sections. Address, hexadecimal and ASCII. Each line contains 16 bytes of data from the selected sector. The address section shows the address of the data in the line, the hexadecminal section shows the hexadecimal values of the data and the ASCII section shows the ASCII characters represented by the data shown. Sector Control designates which sector will be displayed in the window. To move between sectors you can either use the arrow keys or enter a sector number and press Enter. MSF Indicator displays the MSF (Minute Second Frame) address format of the contents of the current sector. Page 66/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Main Window If your drive supports raw reading of sectors: you can select Sector Display in raw mode, which includes additional information that is not normally transferred as data. 16 or 24 bytes of this information precede the usual data and 280 or 288 follow it. The length depends on the format the disc was recorded in – XA or mode 1. Click CLOSE to close the sector display. Note: You may see random ASCII characters displayed as a result of the interpretation of the data in the sector. Random ASCII characters come from things like audio sectors 9.3.3 Refresh This icon in the toolbar will start the analytical process over and/or process a new disc inserted. This can be useful when you change the disc in the drive or wish to retry looking for some files or folders on the drive. Selecting this icon performs the same function as selecting View then Refresh from the tool bar. Click OK to search for new disc. Click Cancel to return to previous disc’s information. Page 67/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Main Window 9.3.4 Copy All Files in All Sessions This icon in the toolbar begins the recovery of all retrievable files (i.e., data, images, movie clips, music, etc) on a non-commercially created CD/DVD if they have not been commercially created. Refer to Section 9.1 Getting Started w/Commercially Created Movies. This is the recommended technique to recover all of the data at one time easily with DVD X RESCUE. This will prompt you for a folder to store all of the recoverable files from the disc to copy. This is the easiest way to recover everything from the CD/DVD at one time. When copying entire directories, DVD X RESCUE will ask you for the directory on your hard drive where you prefer the copied contents to go. You will not be prompted for individual files even if this is setup in your user preferences. However, if you attempt to overwrite an existing file with a file being copied, you will be asked if the files should be overwritten. The following options will be available: • Click “YES” to overwrite the file • Click “NO” to skip this file and continue with others • Click “OVERWRITE ALL FILES” to overwrite all remaining file without being prompted Click OK to continue processing with selected folder. The Make New Folder button will allow you to create a new folder. Click Cancel to end process. Page 68/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Main Window 9.3.4.1 Copy Individual Files/Folders It is possible to copy individual files and or folders from a CD or DVD by selecting the files/folders to be copied and then going to the File Menu and selecting COPY FILES from the tool bar. DVD X RESCUE also supports Drag-and-Drop functionality which allows you to select files and drag them from the Details Pane to your desktop (or Explorer window). If errors occur during this process, DVD X RESCUE will bypass the corrupt files automatically. 9.3.4.2 Copying Audio Tracks Audio discs there be both data and audio tracks or only audio tracks. If there are only audio tracks the Copy All icon (7.4) will copy all of the audio tracks AT ONCE. However, if the tracks have names, the names will be used as file names. If track names are not present, the tracks will be named beginning with Track01.wav. It is also possible to right-click an audio track and select File then Copy Audio Track from the tool bar. This will copy the audio track as a .wav file. There can be files that cannot be copied from a disc. Possible reasons for this are as follows: • The file is present in the directory but is not actually recorded on the disc. A red X will be displayed as the icon for these files. • The file is a resource only file on a Macintosh-format disc. Such files do not contain any data. The length displayed for these files will be zero and the normal icon will be shown. • Because of the way the file was recorded, DVD X RESCUE may not understand how to access the data on the file. This should not occur under normal circumstances. Page 69/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Main Window 9.3.4.3 Copy Sectors It is possible to copy sectors by going to the File Menu then selecting COPY SECTORS from the tool bar. This option allows the direct copying of sectors within a track to a disk file. This would be useful for the following purposes: creating an image file from a track on a disc, extracting a portion of a song from an audio disc, copying some of a data file to a disc file without copying all of it or when collecting information about a disc. If you are copying an audio track, two formats are possible: CD-DA and .WAV. Some audio programs will directly accept CD-DA format files but most will not. Therefore, it is highly recommended that audio tracks be extracted in .WAV format. If you will be copying an entire track, sector numbers do not need to be specified. The currently selected track is used. If you are copying part of an audio track Start/End sector numbers need to be specified. For example, a live concert appears as one track. If you want to extract some particular part of the disc you would use the sector number specification to control this. DVD X RESCUE does not support the copying of sectors which span tracks. If you enter sector numbers, you must also designate the location and name of the output file you’d like to create. By default, the extension of the output file is .RAW but if you want to use the output file for CD mastering you may want to use the .ISO extension. If an error occurs while copying sectors, you are given the choice of trying the read again or accepting the errors. To exit the copy operation because too many errors occur, click “TRY AGAIN” and then Click “CANCEL” on the Progress Display screen. If you select the option” Accept Read Errors During Copying”, you will not be prompted when errors occur. This is not recommended and can be very misleading. You may believe that valid data is being copied when it is not. Page 70/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Main Window 9.3.5 Create New Movie Disc This icon in the toolbar is used to begin the recovery of a commercially created DVD movie. Refer to Section 9.1 Getting Started w/ Commercially Created Movies for details. For non-commercially created CD/DVD’s, Refer to Section 9.2 Getting Started w/ Data, Images, Movie Clips & Music. 9.3.6 Analyze Disc This icon in the toolbar will perform an analysis of the information that has been obtained from scanning the directories of the disc and displays the information in the form of a list of text messages. The analysis will be separated into sections, with one section for the table of contents and one section for each track on the disc. Click OK to close the Table of Contents. The Copy Text button copies information displayed to the clipboard where it can be pasted into another windows application. Click Help to display further information about the window. Page 71/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Main Window 9.3.7 Display Table of Contents This icon in the toolbar will display the detailed information about the Table of Contents (TOC) found on the disc. This includes the type of track and the size for each track. For data tracks, the volume name and the number of files and directories are also displayed. The Track column displays the session number and the track number. The Type column displays information on the type of track (i.e., Data, Audio, Blank or Open) and optionally the track control value (0-15 A blank track appearing anywhere except at the end of the list of tracks is a reserved track. Note: If the disc is a CD-R or CD-RW and has not been closed, the Lead out track will also show open indicating the disc is still open. If there is no lead-out, the disk will only be readable even if the device has ability to write. The Name column displays the name of the filesystem present on the track, when the track contains data. Audio tracks do not contain a filesystem and will not have a name unless CD-Text information is present. The Start column shows the starting sector number for the track. The Length column shows the length of the track in sectors. The Files Column shows the number of files present in the track, if it contains data. The Copy Text button copies information displayed to the clipboard where it can be pasted into another windows application. Click OK to close the Table of Contents window. Click Help to display further information about the window. Page 72/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Main Window 9.3.8 Display Volume Information This icon in the toolbar shows all of the available information from ISO-9660/Joliet, UDF or HFS and HFS + file systems This will be useful to you if you have a disc that is unreadable by Windows and you want to understand what the problem is. Click OK to close the Table of Contents. The Copy Text button copies information displayed to the clipboard where it can be pasted into another windows application. Clicking “Help” will display further information about the window. Page 73/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Main Window 9.3.9 Perform Readability Test This icon in the toolbar tests the readability of a disc. It provides information on a specific disc and also determines trends that may indicate that the latest blank spaces you have are not compatible with your writer or that your writer may not be working properly. See Section 7.7.2 Readability Test Tab. 9.3.10 Open Tray Exit Disk This icon in the toolbar will open and/or close the device tray or eject the disc in the currently selected drive. 9.3.11 File View This icon in the toolbar will change the file view of the disc in the drive. The same options are available from the View Menu. Page 74/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Main Window 9.3.12 Adjust Read Attempts This icon allows you to adjust the number of read attempts. When a problem is encountered, the drive will try many times to get a single piece of information before giving up and moving on. The lower the read attempt number is the less amount of time the process will take. Usually, lower read attempts are appropriate. If you know you have a severely damaged disc, you might up the read attempts. The default is set at 10 read attempts. Click OK to update the number of read attempts. Click Cancel to ignore any setting changes made and return to your previous settings. The “white” area of the slider is the number of attempts the device will make on its own. Depending on the device you are using, this may or may not be able to be altered. The “blue” area is the number of attempts that DVD X RESCUE is making beyond what the device does. The number in the center, is the total number of attempts being made and can range from 1 to 50. While reducing the number of read attempts does reduce the amount of time spent trying to get data from the disc, the risk is that if this is set too low that files which can be recovered easily will appear to be unrecoverable. Page 75/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Main Window This page was intentionally left blank. Page 76/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – File Menu 9.4 File Menu This section describes the commands available through the File Menu from the tool bar. 9.4.1 Select Device Select File then Select Device menu item from the tool bar to choose the device to be used. DVD X RESCUE displays a Select Device window. Choose the drive to be used and Click OK. The Available Device list shows the devices that DVD X RESCUE has found on your system. Select the device you want DVD X RESCUE to use from the list of devices displayed. Devices that have a disc present have a green dot in the ID column, devices that are not ready have a red icon and cannot be selected. Click Cancel to close the window without taking any action. Click Help to display further information about the window. Page 77/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – File Menu 9.4.2 Sector Display Select File then Sector Display menu item from the tool bar to display CDROM sectors from the currently selected track and/or filesystem. This will present the user with a window displaying the hexadecimal and character contents of individual sectors from the disc. Sector designates which sector will be displayed in the window. To move between sectors you can either use the arrow keys or enter a sector number and press Enter. MSF Indicator displays the MSF (Minute Second Frame) address format of the contents of the current sector. If your drive supports raw reading of sectors: you can select Sector Display in raw mode, which includes additional information that is not normally transferred as data. 16 or 24 bytes of this information precede the usual data and 280 or 288 follow it. The length depends on the format the disc was recorded in – XA or mode 1. Click CLOSE to close the sector display. The display area of the Sector Display window has three sections, Address, hexadecimal and ASCII. Each line contains 16 bytes of data from the selected sector. The address section shows the address of the data in the line, the hexadecimal section shows the hexadecimal values of the data and the ASCII section shows the ASCII characters represented by the data shown. Note: You may see random ASCII characters displayed as a result of the interpretation of the data in the sector. Random ASCII characters come from things like audio sectors. Page 78/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – File Menu 9.4.3 View Image Select File then View Image menu item from the tool bar to display a thumbnail of the image. BMP, GIF, and JPEG images are supported for viewing in this manner. Graphic images which are found on a disc can be displayed by DVD X RESCUE. Whenever a file is found, which can be displayed, an image icon will be displayed in place of the document icon . The dimensions of the original image are displayed in the title bar of the window. The image is sized to fit 200 x 200 pixels at a maximum. The image cannot be manipulated or changed in any way while it is being displayed. To close the image, click the X in the upper right corner of the window. Page 79/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – File Menu 9.4.4 Copy Files Select File then Copy File(s) menu item from the tool bar to begin the recovery of files or folders selected in the Details Pane. This is the recommended technique to recover all of the data at one time easily with DVD X RESCUE. This will prompt you for a folder to store all of the recoverable files from the disc to copy them to. This is the easiest way to recover everything from the CD/DVD at one time. When copying entire directories, DVD X RESCUE will ask you for the directory on your hard drive where you prefer the copied contents to go. You will not be prompted for individual files even if this is setup in your user preferences. However, if you attempt to overwrite an existing file with a file being copied, you will be asked if the files should be overwritten. The following options will be available: • Click “YES” to overwrite the file • Click “NO” to skip this file and continue with others • Click “OVERWRITE ALL FILES” to overwrite all remaining file without being prompted Click OK to continue processing with selected folder. The Make New Folder button will allow you to create a new folder. Click Cancel to end process. Page 80/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – File Menu 9.4.5 Copy Sectors Select File then Copy Sectors menu item from the tool bar to copy one or more sectors or an entire track from the CD or DVD to your hard disk. This option allows the direct copying of sectors within a track to a disk file. This would be useful for the following purposes: creating an image file from a track on a disc, extracting a portion of a song from an audio disc, copying some of a data file to a disc file without copying all of it or when collecting information about a disc. If you will be copying an entire track, sector numbers do not need to be specified. The currently selected track is used. If you are copying part of an audio track Start/End sector numbers need to be specified. For example, a live concert appears as one track. If you want to extract some particular part of the disc you would use the sector number specification to control this. DVD X RESCUE does not support the copying of sectors which span tracks. If you enter sector numbers, you must also designate the location and name of the output file you’d like to create. By default, the extension of the output file is .RAW but if you want to use the output file for CD mastering you may want to use the .ISO extension. If you are copying an audio track, two formats are possible: CD-DA and .WAV. Some audio programs will directly accept CD-DA format files but most will not. Therefore, it is highly recommended that audio tracks be extracted in WAV format. If an error occurs while copying sectors, you are given the choice of trying the read again or accepting the errors. To exit the copy operation because too many errors occur, click “TRY AGAIN” and then Click “CANCEL” on the Progress Display screen. If you select the option” Accept Read Errors During Copying”, you will not be prompted when errors occur. This is not recommended and can be very misleading. You may believe that valid data is being copied when it is not. Page 81/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – File Menu 9.4.6 Properties Select File then Properties menu item from the tool bar to display property information about the file or folder. There are three possible variations of the properties depending on what is selected. This shows the name of the file, the type of file it is, the icon used by Windows for the file and basic information about the file. The first is displayed when an individual file is selected. As much information as is possible to obtain from the file is selected; if less information is displayed, it is because the format of the disc does not support multiple dates per file and other such information. This should normally show the name of the file, the type of file it is, the icon used by Windows for the file and basic information about the file. Page 82/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – File Menu The second variation on the Properties dialog is displayed when a folder is selected. This displays information about the files in the folder. Folders are displayed similarly, with a count of the files contained in the folder and the total size of the files that have been counted. Note: If multiple files are selected, the total space occupied by those files will be displayed without any other information. The third variation comes from selecting a “session” line that represents a track and/or file system on the disc. This displays information about the entire session and all files in it. Page 83/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – File Menu 9.4.7 Preferences 9.4.7.1 Basic Options Tab Remove Version marker from files checkbox If this option is checked, the version mark “1” will not be displayed for files. If version numbers are not present and they should be, the Analysis function will still tell you that. This is a cosmetic option. If seeing the version mark is of no use to you (and it probably isn’t unless you are testing) enable this option to suppress the version markers from being displayed. Ignore Joliet or UDF file system (Display ISO-9660) checkbox If this option is checked, any Joliet directory or UDF information will be displayed. DVD X RESCUE will “pick” the UDF information when it is present and ignore the ISO-9660/Joliet information. Changing this option reverses the behavior. Show analysis file details checkbox If this option is checked, the complete list of files that are included from another session, destructively overlapping are otherwise noted for various reasons is placed in the Analysis results. If this option is not checked only a count of such files is included. Save window position checklist If this option is checked, the position of the DVD X RESCUE window will be saved each time the program is closed and this position will be restored when it is started the next time. This is a handy option and is therefore checked by default. Page 84/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – File Menu Sort initial display by name checkbox If this option is checked, all files are sorted into name order when the list of files is initially displayed. When changing directories the new directory is always presented in ascending name order. This is useful with UDF discs where the directories are not sorted in any manner. Accept read errors during copy checklist Checking this option causes the copy operation not to terminate for a file when an error is encountered. Enabling this option will usually result in some data corruption in file(s) where errors are encountered. However, for a text file or some word processing documents, this may be preferable to losing the entire file. Even with the error(s), the file may be usable. This option is NOT set by default. Always prompt for filename on copy checkbox By checking this option, you will be prompted to provide a filename for every file copied. If this option is not enabled, you will not be asked for filenames, just a directory where to place the copied files. Force intensive UDF examination checkbox The intensive examination of UDF discs is capable of finding files that are not pointed to by the directory. If an error occurs during the normal examination of a disc, the intensive examination is always performed. Under some circumstances this intensive examination may not be done automatically and forcing it can help find files. This occurs mostly with packet-written discs that have deleted files but are otherwise acceptable. Note: This option is not saved from session to session and must be set each time it is to be used. Keep duplicate files from UDF examination checkbox When this option is checked, it bypassed the analysis of the file information collected from a UDF disc after an intensive examination is done. This may be useful in some circumstances in determining what happened to a disc and when various files were written to it. However, it is not generally useful and it is not recommended except for special uses. Automatically examine disc at startup checkbox If this option is checked, DVD X RESCUE will use the last used device to be automatically examined if it is ready. This option is set as a default. Page 85/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – File Menu Show all files no matter what checkbox Selecting this option allows all files collected during phases of the processing to be displayed. This will include files that are normally dropped from the display because they are not accessible. This option is not generally useful for most users and is disabled (unchecked) by default. Click Temp Space to display current assigned location that DVD X RESCUE uses for temporary work space. By changing the selected folder, this can be changed to any location. Click Restore Defaults will cause all of the default preference settings to be restored. Click Reset Guides to reset all messages to display again. This button causes all of the user guide messages to be displayed again. These are the informational messages that have the checkbox “Do not show this message again”. Click OK button to close the dialog box and make any changes effective. Click Cancel to close the dialog box without making any changes. Click Help to display additional information about the window. Page 86/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – File Menu 9.4.7.2 Readability Test Tab Samples This area specifies the number of samples for performing the Quick and Moderate Readability Test. The default is 500 for Quick and 10,000 for Moderate. Error Thresholds The default mode of operation for the Readability Test is to use statistical information gathered from testing disc to determine what a good or a bad disc is. The analysis process will learn and will produce meaningful results after the first three discs have been examined using the same drive. The error threshold is a relative process which allows you to enter a percentage of errors that you create based on past experiences to analyze a disc. It is based off of analyzing disc, primarily off lead-in sectors, as well as adjusting where the laser reads and how many times it tries. An alternative to this is to use thresholds. This is where the maximum percentage of hard and soft errors are stated as values between 0 and 999 in tenths of a percent. Thus, 25 is 2.5% and 999 is 99.9%. To use thresholds for the Readability Test the Enable thresholds checkbox must be checked and values entered for hard and soft errors. After this is done, the Readability Test will evaluate discs based on these thresholds instead of the statistics gathered from testing discs. Page 87/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – File Menu Log files with errors When this box is checked, a file will be written listing the source of errors that are detected. The file is specified by the Error log file control described in Section 8.7.2.6 Error log file. This file will contain either a block number or a filename when it is possible to determine that the error will be indicated by a minute-second time stamp. Ignore soft errors When this box is checked, the Readability test will ignore all “soft” errors. “Soft errors” are errors that can possibly to be corrected by the device itself. This changes the functionality significantly and is not recommended for normal applications. Reset statistics During the normal course of testing a disc, the statistical information may become too strict in evaluating discs. Error log file Specifies the name of a file into which messages about errors are written. This file is only used when the option Log files with errors is checked. Use the browse button to navigate to where the file should be stored. Click OK button to close the dialog box and make any changes effective. Click Cancel to close the dialog box without making any changes. Click Help to display additional information about the window. Page 88/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – File Menu 9.4.7.3 Device Settings Tab Use of these settings is usually not necessary because DVD X RESCUE will automatically determine the appropriate setting for each device. However, determining the proper setting may require scanning several different discs and the scan will be retried several times for each disc. This can take considerable time. If you would rather control the process yourself, these settings can be chosen manually. Note: Be aware that 321 Studios can only offer limited advice/support about what the proper setting should be for each device. There are no standards for this and different devices behave differently. You cannot harm your device by choosing an improper selection, but you can get misleading results. 321 Studio’s opinion is that the automatic selection of this setting should be done for each device. Device Name This column shows the name of the device(s) present on your computer. Up to four such devices can be listed. DVD X RESCUE does not support more than four devices on a single computer. If there are more than four devices, then the devices listed will be the ones that are highest on the ribbons. Page 89/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – File Menu Setting This is the selection of how the readability Test will be used on the device. Choose one of the combinations of keywords that are available. There is a selection list for each connected device that displays each of the selectable configurations for that device. Choosing the “*Auto*” selection instructs the Readability Test to determine a setting which results in soft errors from the device. When such a setting is found, it will be retained as the new setting for the device. If no soft errors are detected for any setting, the setting of “*Auto*” is left for the next time. The selection of “None” indicates that the drive cannot return recoverable errors and therefore only retry operations will be suppressed. This is a normal condition for many high speed devices. To accommodate this, DVD X RESCUE uses other information gathered during the Readability Test process to determine when recoverable errors have occurred. By selecting any choice other than the first Readability Test tool will use that parameter setting and will not evaluate any others. These settings are described as: • DCR – Disable Correction • DTE – Disable Transfer on Error • PER – Post Error – returns soft errors • TB – Transfer Block Many devices accept the commands to change these settings. However, 321 Studios has found that not all devices will actually return soft errors even when they are documented to do so. If you have the option to do so, “PER” alone or in combination with any other keyword is preferred. If “PER” is not available, “DCR” is a reasonable setting. If neither of these is available, selecting “None” is probably the best choice. Page 90/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – File Menu C2 This checkbox is enabled if the device supports C2 error reporting. Some devices that do not support it are unacceptably slow when it is turned on. If the checkbox is grayed out, the device does not support it. C2 error reporting is a way that some drives support reporting correctable errors back to the computer. Therefore, if you turn on C2 error reporting, you will get real error information for correctable errors. Click OK button to close the dialog box and make any changes effective. Click Cancel to close the dialog box without making any changes. Click Help to display additional information about the window. 9.4.7.4 Disc Memory Tab This tab displays information about the Disc Memory feature. The Disc Memory feature allows a disc to be examined once and the information about the disc to be recorded for later use. This also allows the program to be restarted and resume lengthy examinations without having to start over. Page 91/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – File Menu Keep Last The maximum number of discs for which detailed information is to be kept is specified here. For each disc that detailed information is being kept, the data size is shown. Entries which do not have a data size shown have no detailed information and are occupying only a very small amount of space. The default number of discs for which to keep information is 30. This will require a small amount of hard disk space for this information, but it makes examining discs extremely fast after the first time. Disc Memory catalog Each disc in the catalog shows the name of the disc (if known), the last date and time it was examined and whether or not the examination was completed or not. The data size reflects the amount of space the detailed information occupies on disk. Click Empty to cause the entire contents of the disc memory to be discarded. Click Delete after you select an entry in the list of discs in the catalog to remove it. Click OK to close the dialog box and make any changes effective. Click Cancel to close the dialog box without making any changes. 9.4.8 Exit Select File then Exit menu item to shut down DVD X RESCUE. Page 92/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – View Menu 9.5. View Menu This section describes the commands available through the View Menu. 9.5.1 Large Icons Select View then Large Icons menu item from the tool bar to instruct DVD X RESCUE to display files and folders in the Details Pane as large icons. 9.5.2 Small Icons Select View then Small Icons menu item from the tool bar to instruct DVD X RESCUE to display files and folders in the Details Pane as small icons. 9.5.3 List Select View then List menu item from the tool bar to instruct DVD X RESCUE to display files and folders in the Details Pane as a list view. 9.5.4 Details Select View then Details menu item from the tool bar to instruct DVD X RESCUE to display files and folders in the Details Pane as a details view. The details view shows the filename, the block location of the first portion of the file on the disc, the size of the file in bytes and the time stamp of the file. 9.5.5 Refresh Select View then Refresh menu item from the tool bar to instruct DVD X RESCUE to rescan the disc in the currently selected device and redisplay the available information about the disc in the folder and Details Panes. Page 93/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – View Menu This page was intentionally left blank. Page 94/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Tools Menu 9.6. Tools Menu This section describes the commands available through the Tools Menu. 9.6.1 Analysis Select Tools then Analysis menu item to instruct DVD X RESCUE to perform an analysis of the information obtained from scanning the directories of the disc. The analysis of the disc is separated into sections, with one section for the Table of Contents and a section for each track on the disc. The Analysis test summarizes all of the findings of DVD X RESCUE about the disc in a single place and presents information about the disc which is critical before sending it for duplication. This information is also helpful when recovering data to simply collect all of the information in one place. There are informational and warning messages displayed; Warnings will be displayed in red. At the end of the analysis, a message indicates if the disc has passed or failed checks for replication. The information can be useful even if you are not sending the disc out to be replicated or mass produced. Each message displayed has an explanation. To see details of the explanation click on any message. Analysis information is presented for ISO-9660, Joliet and UDF discs. HFS and HFS+ discs are not analyzed to any extent beyond identifying the track(s) containing data as being HFS and HFS+ format. Audio discs have the CDDB identification key displayed for them. Page 95/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Tools Menu Click Copy Text to copy information displayed into a clipboard where it can be pasted into another Windows application. Click OK button to close the dialog box and make any changes effective. Click Help to display additional information about the window. 9.6.2 Table of Contents Select Tools then Table of Contents menu item from the tool bar to instruct DVD X RESCUE to display detailed information about the Table of Contents found on the CD or DVD. For each track this includes the type of track and the size. For data tracks the volume name and the number of files and directories (combined) are also displayed. The Track column displays the session number and the track number. Note: CD-R and CD-RW may have one or more sessions. Manufactured CD’s will always have only one session. DVD discs will usually display a single Table of Contents entry with a lead-out; however, DVD+R discs may have multiple tracks displayed. The lead-out does not indicate readable information; it simply marks the end of a compact disc. If no lead-out is present, the disc was not finalized and will only be readable even if the device has ability to write.. The Type column displays information on the type of track (i.e., Data, Audio, Blank or Open) and optionally the track control value (0-15). A blank track appearing anywhere except at the end of the list of tracks is a reserved track. Note: If the disc is a CD-R or CD-RW and has not been closed, the Lead out track will also show open indicating the disc is still open. If there is no lead-out, the disk will only be readable even if the device has ability to write. The Name column displays the name of the filesystem present on the track, when the track contains data. Audio tracks do not contain a filesystem and will not have a name unless CD-Text information is present. The Start column shows the starting sector number for the track. Page 96/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Tools Menu The Length column shows the length of the track in sectors. The Files Column shows the number of files present in the track, if it contains data. The Copy Text button copies information displayed to the clipboard where it can be pasted into another windows application. Click OK to close the Table of Contents window. Click Help to display further information about the window. 9.6.3 Volume Select Tools then Volume menu item from the tool bar to instruct DVD X RESCUE to display detailed volume descriptor information. Each track on a disc may contain a different volume and sometimes multiple volumes are displayed for the same track. The Display area shows the information DVD X RESCUE has retrieved from the CD’s Volume Descriptor. The Copy Text button copies information displayed to the clipboard where it can be pasted into another windows application. Click OK to close the Table of Contents window. Click Help to display further information about the window. Page 97/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Tools Menu 9.6.4 Readability Test Checking the “readability” of a disc ensures that the disc was properly recorded and can be read on other devices. This test provides information on the disc being tested and allows you to determine trends indicating the compatibility of the device and the blank disc being used. Select Tools then Readability Test menu item to instruct DVD X RESCUE to test the readability of the disc. A warning about starting other programs during the readability test will display. Click “OK” to proceed. A window will display asking you what level of testing you would like to have done. A Quick Scan reads a small number of samples from the disc and accuracy is limited. A Moderate Scan reads more samples but in most cases is no faster than Complete. A Complete scan reads everything. To perform a meaningful test of the readability of the disc, it is suggested that a Complete test be done. They both take about the same amount of time; therefore, a Complete Scan test is recommended to provide better results. The results of the readability test are two values which indicate the percentage of hard and soft errors that were encountered. Hard errors are those that could not be automatically recovered from the device in a single read attempt. Soft errors are those that would normally be recovered from a single read attempt. Page 98/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Tools Menu These two values are interpreted using information gathered from all of the uses of the Readability Test over time and a good or bad indicator is given. While it might be expected, a correctly recorded disc would have both values at zero. This is not necessarily true for all devices. Some devices will show zero errors from this test while others will not; it is dependant on the actual drive itself. The percentage of errors is not as important as the trend of how your device reads discs over time. Helpful hints relating to the readability Test are: • Try not to use the device that wrote the disc • Test discs that are known to be good, this will give DVD X RESCUE information about how a “good” disc can be read. • Don’t expect too much from the Quick Scan option Click START to begin scanning the disc. DVD X RESCUE will display a status bar to show you how far along it is in the scan process and displays the current scanning status in the status bar of the main window. Click Close to ignore any changes you’ve made and close the dialog box or to interrupt the scan in progress. Click Help to display further information about the window. Page 99/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Tools Menu 9.6.5 Disc Report Select Tools then Disc Report menu item from the tool bar to instruct DVD X RESCUE to write a text file with the entire directory contents of the currently displayed disc including all sessions. Each file is displayed with the starting block number on the disc, the size in bytes or kilobytes, the date/time stamp for the file and the name of the file. You will be presented with a Save File window asking where the disc report file should be saved. It will be saved as a /txt file and can be opened with any text editor. 9.6.6 Write Sub-Q Data Select Tools then Write Sub-Q Data menu item from the tool bar to instruct DVD X RESCUE to write the contents of the currently selected Audio track Q subchannel data to a file. The file is formatted as a text file with 16 bytes of data for each sector in hexadecimal notation. Most devices can perform this function. If the commands required are not accepted, an error message will be given and the operation will be terminated. There are also some devices that will accept the command but not produce any output; this will likely result in the same data being repeated over and over again. You will be presented with a Save File window asking where the text file should be saved. The information will not be displayed to the user but will be written to the designated file. The file will display the position, Media Catalog # (MCN) and the International Standard Recording Code (ISRC). Page 100/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Tools Menu 9.6.7 Disc Map Select Tools then Disc Map menu item to instruct DVD X RESCUE to present a graphic image of space utilization on a disc. Through the use of different colors to represent different usages of the space on the disc, it can quickly be seen how the space on the disc is being used. If one or more areas of the disc are displayed as “unaccounted for”, it can be an indication of lost data on the disc that no file points to. The legend on the left indicates the meaning of various colors used in the display. Clicking on a location within the graphic will display the use of that location as well as any file which may be occupying that space. If you see a large amount of the disc is not accounted for, this may indicate that there is additional data that can be retrieved. On a UDF format disc, this may indicate that a forced intensive examination is needed. Page 101/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Tools Menu 9.6.8 Hardware Information Select Tools then Hardware Information menu item from the tool bar to instruct DVD X RESCUE to interrogate the currently selected device. It returns values for the following information if available: • device name – Name as reported by the device itself • revision – Revision level of the device • date of revision – Date of revision level, not the date the device was updated • using 20 byte commands – True if the device requires 10-byte form • track info available – True if the device supports returning track information • loading mechanism – Describes type of mechanism with which the drive operates. There are five possibilities: Caddy, Tray, Pop-up, Changer (individual disc) and Changer (cartridge). • Bar code reading supported – True if device can read bar information from discs • UPC code is read – True is UPC code information is available from audio disc • ISRC code is read – True if ISRC code is available from audio discs. This code identifies the recording studio rather that the artist, so it does not uniquely identify audio discs. • C2 Error Pointers – True if the device supports reporting C2 error information • Maximum Reading speed – The maximum speed for reading data from the disc. The maximum digital audio extraction (DAE) speed may be considerably less than this. • Device buffer size (K) – Size of the device buffer in K. Large buffers for recorders help prevent buffer underruns; large buffers for CD-ROM drives help stream data from the device. • Multisession capable – True if multisession discs are supported. • Mode 2 Form 1 supported – True if the device is capable of reading discs with Mode 2 Form 1 tracks. • Mode 2 Form 2 supported - True if the device is capable of reading discs with Mode 2 Form 2 tracks. These are generally not used today as they do not contain error recovery information. • Digital output on port 1 – True if the device supports digital output (IEC958) directly. When this is true there is a separate connector. • Digital output port 2 – True if the device has a second digital output port. • Audio play supported – True if the device supports playing audio tracks under computer control and can report its status while playing audio tracks. • Reading CDDA Supported – True if the commands for reading CDDA directly from an audio disc are supported. Page 102/150 321 Studios • • • DVD X COPY PLATINUM User Guide DVD X RESCUE – Tools Menu Accurate CDDA positioning – True if the device can retain the position after reading audio data. If this is not true, the program must stream audio data from the disc as quickly as it is being read without pause. Drive Serial # - The serial number of the drive, if available Device Capabilities – Displays the types of media supported and whether it is read or read/write. Page 103/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Tools Menu This page was intentionally left blank. Page 104/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Help Menu 9.7. Help Menu This section describes the commands available through the Help Menu. 9.7.1 Help Topics Select Help then Help Topics menu item from the tool bar to instruct DVD X RESCUE to display the online help files. 9.7.2 Check for Updates Select Help then Check for Update menu item from the tool bar to instruct DVD X RESCUE to take you to www.dvdxcopy.com where you can see the latest version of each product 321 Studios offers. Regardless of where you purchased your copy of DVD X RESCUE, so long as you have registered your license ID with 321 Studios. You will have access to the most current version is available from 321 Studios at http://support.321studios.com. See to Section 14 Check For Updated Version. Page 105/150 321 Studios DVD X COPY PLATINUM User Guide DVD X RESCUE – Help Menu 9.7.3 About Select Help then About menu item from the tool bar to instruct DVD X RESCUE to display the About dialog box which provides information about your copy of DVD X RESCUE. Click OK to close the About dialog window. Click Email Tech Support to use your default email client to create a new, blank email message addressed to the DVD X RESCUE technical support group. Type an appropriate subject on the subject line and as many details as possible in the text of your message and send it. Technical support email is usually responded to within one business day. Note: This option will not work for AOL email or any other webbased mail service. Please refer to section 2.5 Support/Help Resources for additional ways to contact 321 Studios technical support group. Page 106/150 321 Studios DVD X Rescue User Guide Uninstalling DVD X RESCUE 9.8. Uninstalling DVD X RESCUE To remove DVD X RESCUE from your computer, follow the steps listed below: Step 1: If you are currently in DVD X RESCUE, Select File then Exit Step 2: Click on the “Start” Menu then select Control Panel. Page 107/150 321 Studios DVD X Rescue User Guide Uninstalling DVD X RESCUE Step 3: Double-Click “Add or Remove Programs” icon to populate list of programs currently installed on your computer. Step 4: Click on DVD X RESCUE Click “Change/Remove” to start the Uninstall program Page 108/150 321 Studios DVD X Rescue User Guide Uninstalling DVD X RESCUE Step 5: At the Select Uninstall Method window, Click “NEXT” to continue uninstall using default options. Step 6: At the Perform Uninstall window, Click “FINISH” to perform the uninstall process. Step 7: You may see the Remove shared components screen. If you are unsure what the files are Click “NO” to proceed with uninstall process. Page 109/150 321 Studios DVD X Rescue User Guide Uninstalling DVD X RESCUE Step 8: When the uninstall is finished, you will be returned to the Add or Remove Programs screen. DVD X RESCUE will no longer be listed as an available program. Step 9: Close the Add or Remove Programs window by clicking on the red X in the upper left hand corner. Note: There may be slight variations to the steps depending on your operating system. Please contact 321 Studios Technical Support if you need assistance. See Section 2.5 Support/Help Resources for contact information. Step 10: Restart your PC. Depending on what operating system you are running, you may be prompted through this process. Step 11: After your PC reboots, verify that the original file folder has been removed. The default folder location is c:\Program Files\321Studios\DVDXShow. If the DVD X Show folder exists you will need to delete it. Note: If the folder exists and you manually delete it, you will need to restart you PC again. Page 110/150 321 Studios DVD X COPY PLATINUM User Guide TDF Library 10. TDF LIBRARY The TDF Library Tab lists TDF’s (title definition format) you have previously saved on your PC while using the Advanced mode. These can be TDF’s created while using the program or downloaded from 321 Live at http://forum.321studios.com. You can also scroll through and view various information related to each TDF file and see the date/time the file was created. Note: A TDF list will not popup if there aren’t any appropriate TDF files associated with the disc in the drive. Highlight a TDF name to see a description in the Description area on the right side of the screen. Delete TDF File will delete the TDF from the library listing and from the folder where the file was saved. Note: TDF’s can only be saved from the Advanced Mode once you have selected titlesets or set a Compression rating. The Save TDF option allows you to save a new TDF file by entering an Author and Description. Page 111/150 321 Studios DVD X COPY PLATINUM User Guide TDF Library This page was intentionally left blank. Page 112/150 321 Studios DVD X COPY PLATINUM User Guide Settings 11. Settings Select DVD Burner will display a list of any DVD burner connected to your operating system. It will not list DVD readers. If there is more than one burning device, the internal drive will be detected first. Temporary Folder is used as a temporary working folder where data will be stored before the burn process. The default location will be the same location as were the program was installed. This path can be set to any location as long as there is at least 9.4 GB of free space. TDF & DVD Info Settings are the folder locations for relative information. The TDF folder is the location where TDF’s are stored within a folder. DVD Info folder stores general information about the DVD as well as any log files created from backups. Note: The Check Online functionality does not exist in versions prior to 3.2. Force DVD-ROM makes the DVD X COPY PLATINUM program believe that a non-professionally authored disk is a professionally authored disk. This option only affects copies made in the Advanced mode. This option allows different players compatibility with some disks that are read as burned media. Save As Default will save your settings but only when using the Advanced mode. Page 113/150 321 Studios DVD X COPY PLATINUM User Guide Settings This page was intentionally left blank. Page 114/150 321 Studios DVD X COPY PLATINUM User Guide Help 12. Help Due to the ongoing development of DVD X COPY PLATINUM, Help files for the Advanced Mode are not currently available. Help files for the Advanced Mode will be included in a future release. Refer to Section 13 Check For Updated Version. Help information for the Simple mode are available by clicking on the question mark (?) in the upper right hand corner of the program. Help files for DVD X RESCUE are available when using the program. DVD X RESCUE has a Help Menu complete with online help files and checking for Updates. Refer to Section 9.7 Help Menu. Page 115/150 321 Studios DVD X COPY PLATINUM User Guide Help This page was intentionally left blank. Page 116/150 321 Studios DVD X COPY PLATINUM User Guide Check For Updated Version 13. Check For Updated Version Regardless of where you purchased your copy of DVD X COPY PLATINUM, so long as you have registered your license ID with 321 Studios, the most current version is available from 321 Studios at http://support.321studios.com. Users may check the 321 Studios website shown above periodically. However, 321 Studios will send out emails when new releases are available to registered users. Refer to Section 4 Registering Your Software. This website shows the release date and version of all 321 Studios products. Note: Before you update your version of software, you will need to uninstall the current version. Refer to Section 14 Uninstalling. Page 117/150 321 Studios DVD X COPY PLATINUM User Guide Check For Updated Version Step 1: Click on the product name you would like to update. The 321 Studios Customer Service pages will display. Step 2: Simply enter one of the following: registered email address, Customer ID, Nickname, personal License ID or Invoice No and your password. Click LOGIN. Step 3: Your account history will be displayed. Click on the download link for the specific product you wish to update. Page 118/150 321 Studios DVD X COPY PLATINUM User Guide Check For Updated Version Step 4: On the DVD X COPY PLATINUM Download Page, you can choose “Download” or Ship CD”. Click DOWNLOAD. Step 5: The File Download window will be displayed. Click SAVE. Step 6: You will then be asked where you would like to save the program on your hard drive. The system offers a default location which is your Page 119/150 321 Studios DVD X COPY PLATINUM User Guide Check For Updated Version Program Menu, however, you have the option to choose another folder if you prefer. To select the default location, Click SAVE. Step 7: The Installation window will be displayed as the program is saved. Verify that the “Close this dialog box when download completes” is NOT checked. Step 8: The Download Complete window will be displayed. Click OPEN to begin the installation process. Page 120/150 321 Studios DVD X COPY PLATINUM User Guide Check For Updated Version Step 9: Choose the language of your preference and click OK. Step 10: The 321 Studios End User License Agreement will be displayed. Carefully read the license agreement, once you have read and agree to the terms of the license click I AGREE to continue. Page 121/150 321 Studios DVD X COPY PLATINUM User Guide Check For Updated Version Step 11: Then you will be asked where you would like to place the program on your hard drive. It offers a default location which is your programs menu, however, you have the option to choose another folder if you prefer. To select the default location, Click INSTALL. Step 12: The Installing window will be displayed as the program installs. Note: Please be patient! This process may take some time. You do not need to do anything at this point. Page 122/150 321 Studios DVD X COPY PLATINUM User Guide Check For Updated Version Step 13: The Writing Drivers window will be displayed letting you know that this process may take some time. It is recommended to close all other programs during the installation process. Click OK. Step 14: The Installation Completed window will be displayed. Click CLOSE. Page 123/150 321 Studios DVD X COPY PLATINUM User Guide Check For Updated Version Step 15: The DVD X RESCUE Installer window will be displayed. Click OK to continue. Step 16: Choose the language of your preference and click OK. Step 17: The DVD X RESCUE Welcome screen will be displayed. Carefully read the information provided on screen and click NEXT to begin the Page 124/150 321 Studios DVD X COPY PLATINUM User Guide Check For Updated Version installation process. Note: It is recommended to close all other programs during this process. Step 18: The 321 Studios End User License Agreement will be displayed. Carefully read the license agreement, click the small box to check that you have read and agree to the terms of the license (you must check this box in order to proceed with the installation). Click NEXT to continue. Step 19: The DVD X RESCUE Quick Update window will be displayed because DVD X RESCUE is bundled with DVD X COPY PLATINUM. Page 125/150 321 Studios DVD X COPY PLATINUM User Guide Check For Updated Version It is recommended to also update your DVD X RESCUE program. Verify that “Yes, do a Quick Update” is checked and Click NEXT. Step 20: You are now ready to install the updated version of the DVD X RESCUE program. Click NEXT to begin the installation process. Step 21: The Installing window will be displayed as the program installs. Note: Please be patient! This process may take some time. You do not need to do anything at this point. Page 126/150 321 Studios DVD X COPY PLATINUM User Guide Check For Updated Version Step 22: The Successfully Installed window will be displayed. Click FINISH to end the installation. Page 127/150 321 Studios DVD X COPY PLATINUM User Guide Check For Updated Version Step 23: You will see a message stating that the system must be restarted to complete the installation. You can choose OK to reboot now or Cancel to reboot at a later point in time. Note: The software will not work properly until your system has been restarted. Step 24: That’s it! Once you reboot your system and register your software you will be ready to begin copying and rescuing your DVD’s. Refer to Section 4 Registering Your Software. Page 128/150 321 Studios DVD X COPY PLATINUM User Guide Uninstalling 14. Uninstalling To remove DVD X COPY PLATINUM from your computer, follow the steps listed below: Step 1: If you are currently in DVD X COPY PLATINUM, Close the program by Clicking on the X in the upper right corner. Step 2: Click on the “Start” Menu then select Control Panel. Page 129/150 321 Studios DVD X COPY PLATINUM User Guide Uninstalling Step 3: Double-Click “Add or Remove Programs” icon to populate list of programs currently installed on your computer. Step 4: Click on DVD X COPY PLATINUM x.x.x. Click CHANGE/REMOVE to start the uninstall process. Page 130/150 321 Studios DVD X COPY PLATINUM User Guide Uninstalling Step 5: A Uninstall window will appear. Click UNINSTALL to remove DVD X COPY PLATINUM from your computer. Step 6: When the uninstall process has finished you will see the following screen. Click CLOSE. Note: The Uninstall process you just performed only uninstalled the DVD X COPY PLATINUM program. DVD X RESCUE will still be available for use. If you would like to uninstall the DVD X RESCUE program refer to Section 9.8 Uninstalling DVD X RESCUE. Page 131/150 321 Studios DVD X COPY PLATINUM User Guide Uninstalling Step 7: You will be asked to restart your PC. You may choose to do it now or at a later time. Step 8: When the uninstall is finished, you can go to the Add or Remove Programs screen to verify the uninstall process worked. DVD X COPY PLATINUM will no longer be listed as an available option. Step 9: Close the Add or Remove Programs window by clicking on the red X in the upper right hand corner. Note: There may be slight variations to the steps depending on your operating system. Please contact 321 Studios Technical Support if you need assistance. Refer Section 2.5 Support/Help. Step 10: Restart your PC. Depending on what operating system you are running, you may be prompted through this process. Step 11: After your PC reboots, verify that the original file folder has been removed. The default folder location is c:\Program Files\321Studios\DVDXShow. If the DVD X COPY PLATINUM folder exists you will need to delete it. Note: If the folder exists and you manually delete it, you will need to restart you PC again. Page 132/150 321 Studios DVD X COPY PLATINUM User Guide Terms 15 Terms A a-characters An ISO-9660 character set. A B C D E F G HIJKLMNOPQRSTUVWXYZ01 2 3 4 5 6 7 8 9 _SP ! “ % & ‘ ( ) * + , - . : ; < = >? administrator rights An administrator is who manages the computer system. Anti-piracy Being against unauthorized use of patented or copyrighted work. Application Name The name of the application necessary for accessing data from the CD. ASCII American Standard for Information Interchange – a binary code for text communication and printer controls. It is the built in character code in all computers. ASPI Advanced SCSI Programmer’s Interface. An expanded standard low-level interface used for accessing SCSI devices Audio There are three types of audio formats: Dolby AC3, PCM, MPEG-1 Layer II and MPEG-2 B Bit A contraction of a binary digit. The binary system number is based on powers of two. A binary digit, or a bit, is either a one or a zero. Since DVDs are digital storage media format, all information is recorded as digital data, or as bits (ones or zeros). Block Also known as a sector or a logical block and is identified by a logical block number (LBN). A block is the smallest unit of information on a CD-ROM that can be addressed. BMP Bit MaP file – a windows and OS/2 bitmapped graphics file format Page 133/150 321 Studios DVD X COPY PLATINUM User Guide Terms Buffer A memory holding area used to temporarily store data. The process of writing information to a writable CD or DVD. Burn Bytes Eight bits of digital data. C Cache A memory buffering method used to obtain data faster than from a CD or other media. Caddy The tray or carrier where the CD is placed for reading or writing. Caliber CD Compact Disc CD-DA Compact Disc – Digital Audio, developed by both Philips and Sony corporations. These are playable on any audio CD player or computer CD-ROM drive. CD-R Compact Disc – Recordable, These are read-only on a standard CD-ROM drive. Images, text data or sound can be recorded. CD-ROM Compact Disc – Read Only Memory, Media which can contain data, audio or voice. CD-ROM Drive A hardware device which allows the CD media to be read, played or recorded. CD-RW Compact Disc- Read/Write, A rewriteable CD. These can be erased and re-recorded. CD-Text Text information stored on an audio CD in either the lead-in or in audio tracks. Page 134/150 321 Studios DVD X COPY PLATINUM User Guide Terms Compression A method to reduce the storage size requirements of digital information by removing redundant data. Video compression allows the hundreds of gigabytes of data contained in a full length movie to be reduced so that it will fit on a DVD. Content The video, audio and graphics that are to be added to a DVD. Copyright Filename The name of a file located in the root directory containing a copyright notice. C2 The minimum security level defined by the National Computer Security Center (NCSC). D DAT Digital Audio Tape Data Preparer’s Name The name of the author of the Cd’s contents. Details Pane The details pane displays files associated with currently selected session and directory within that session. Device Any electronic machine or component from a transistor to a disk drive. Ther term “device” always refers to hardware. Disc An alternate spelling for disk. Disc is usually used with read-only media, such as CDs and CD-ROMs. Disc at Once A single process method of recording data on a CD. The Lead-in is written first, then the data sector, followed by the Lead-out. Disc Image A file that contains the image of a DVD. If you elect to create a Disk Image, you can then make copies of that DVD simply by writing that Disk Image to a writeable CD or DVD. Page 135/150 321 Studios DVD X COPY PLATINUM User Guide Terms Directory The term directory refers to the address of a file of group of files on your hard drive or removable media. Direct X A set of multi-media programming interfaces from Microsoft fro Windows. Disk A direct access storage device such as floppy disk, hard disk, magnetic disk, optical disk, CD-ROM and DVD. Dolby AC3 Dolby Audio Coding 3 – the audio coding technology used in dolby digital. Dolby Digital A digital audio encoding system from Dolby used in movie & home theatres. DV Digital Video – video captured to a computer from a digital camcorder. DVD The term DVD officially doesn’t stand for anything, although it is often said to stand for Digital Versatile Disc or Digital Video Disc. DVDs are a 3 or 6 inch discs capable of storing 2.2, 4.7, 8.5 9.4 or 17 gigabytes of data. DVD-RAM Alternative competing format of record-once type discs with 2.4 GB storage capacity per side. DVD-ROM DVD-Rom does not contain Video_TS and Audio_TS directories and therefore cannot read by a consuer DVD player. DVD-ROMs typically are used to store data much in a way a CD_ROM is used today. DVD-R/DVD+RW Alternative competing format of record-once type (DVD+R) or re-recordable type (DVD+RW) discs with 4.7 GB storage capacity per side. E Episodic Disks These are TV Series disks that have multiple shows that have been produced as a single DVD. Page 136/150 321 Studios DVD X COPY PLATINUM User Guide Terms EULA End User License Agreement F File System A data structure that converts the physical image of a disc into a logical structure of files and directories. Folder The term directory refers to the address of a file of group of files on your hard drive or removable media. Folder Pane The folder pane shows the tracks, sessions and folders on the CD or DVD. G gigabytes One million bytes GIF Graphics Interchange Format – a popular bitmapped graphics file format developed by CompuServe. H Hard drive The primary computer storage device, which spins, reads and writes one or more fixed disk platters. (hard drive & hard disk are used synonymously) Hard errors Errors that can not be automatically recovered from device in a single read attempt. HDTV High Definition Television – A highresolution digital television combined with Dolby Digital surround sound (AC-3). Hexadecimal 16. The base 16 numbering system is used as a shorthand for representing binary numbers. Each half byte (4bits) is assigned a hex digit. HFS Hierarchal File System. The file system used by the Macintosh operating system to arrange data on hard disks and floppy disks. This system can also be used for CDROMs. Page 137/150 321 Studios DVD X COPY PLATINUM User Guide Terms HFS+ Allows longer file names (256) characters and supports unicode. I Image A single file containing all edited data on a CD. IFO Publishing information about the content of this file would be contrary to the license agreement and non-disclosure agreement with the DVD forum. .INI A file containing configuration information for Windows. Some applications have their own .ini files which hold program information. .ISO A CD image format similar to a BIN/CUE image fileset, but the one single .ISO file contains both the data and the CD layout information. ISRC International Standard Recording Code ISO-9960 An international logical file format for CDROMs originally developed by the High Sierra Group. All data on a CD is addressed using logical block numbers J Joliet A logical file format created by Microsoft Corporation which conforms with ISO-9960 format. This format allows long file names (up to 64 characters) and uses the Unicode international character set. JPEG Joint Photographic Experts Group – a standard for compressing still images. K Kilobytes 1 thousand bytes or 1,024 bytes in technical specs. Page 138/150 321 Studios DVD X COPY PLATINUM User Guide Terms L LBN Logical Block Number. See Block Lead-in The first part of a CD-R recording session. The Table of Contents is written into the lead-in when the session is closed. Lead-out The ending area for each session where the index to the next session is stored. Writing the lead-out closes the session. License Number A number provided to a specific copy of the software used to identify the end user who purchased the product. M MCN Media Catalog number Media Video and audio used in the creation of a DVD Menu bar The menu bar provides access to commands that are used to operate DVD X RESCUE. The menu bar is located just below the title bar on the Main menu. Mode 1 The original “ordering” of control information in the sector header. Most basic form read by all CD devices. Mode 2 (XA) “extended architecture” that allows definitions of sub-types within the data by using an additional 8 bytes in the sector header. This was moved from the back end of the sector to the front to allow for this. MPEG A video compression system developed by the Motion Picture Experts Group. There are currently two types in use: MPEG-1 and MPEG-2. MPEG-1 Achieves approximately ¼ the resolution of broadcast TV and is slow fro processing high quality moving images. Page 139/150 321 Studios DVD X COPY PLATINUM User Guide Terms MPEG-2 The super high quality video technique used for DBS (satellite TV), DHTV and DVD. MPEG-4 A transport-agnostic multi-media representation technology developed as an expansion on the MPEG-2 standard. MSF Minute Second Frame addressing, used with both data and audio tracks. This is an alternate addressing form for CD. N O Optical Media P Packet Writing PCM A direct access media written and read by light. A technique of writing to a CD-R or CD-RW disc which allows small increments of data to be added to the disc. This is used by nearly all “drag-and-drop” type CD burning software. See UDF. Pulse Code Modulation- an uncompressed, digitally codes representation of an analog signal. Preferences Options in a program that can be changed by the user. They usually control the user interface letting the user customize the way they view data. Publisher’s Name Identifies the name of the CD’s publisher Q Quick Erased disk CD/RW discs can be erased “quickly” taking less than 5 minutes. However, the original information is present on the disc but it cannot be read by consumer drives. The information on the disc can only be recovered using special hardware. Page 140/150 321 Studios DVD X COPY PLATINUM User Guide Terms R Region coding A standard based upon country that the technology is available in. S SCSI Small Computer System Interface, An interface allowing you to connect media devices to your computer. Sector The smallest unit of information on a CD that can be addressed. Also referred to as a block. A sector may contain a header, synchronization bits and user data. Different types of CDs contain different sector sizes. A data CD-ROM contains a sector size of 2048 bytes of data. Settings User defined choices that can be “set” as their default. Soft errors Errors that the software can normally recover from. Status Bar The status bar displays information about DVD X RESCUE and your drive. Sub-q Data A hex hump containing current position data for the track, UPC code for the track, current minutes and seconds time into the track and ISRC. SVCD Super Video Compact Disc – a movie on an SVCD is the same quality as a VHS tape. System Name The name of the operating system running the application. T TDF Title Definition Format Text Editor Software used to create and edit files that contain only text. Page 141/150 321 Studios DVD X COPY PLATINUM User Guide Terms Thumbnail A small, scaled-down version of any given image or video. Although typically much smaller than the original image, thumbnails give you a quick, overall preview of an entire image. Title bar The title bar is the top portion of the DVD X RESCUE window and contains the name of the program (DVD X RESCUE) you are running. A titleset is the highest position in the hierarchy on a video DVD. Every DVD has at least one, and most will contain multiple chapters and/or titles. All files associated with a given titleset have the prefix VTS_ and then the number of the titleset itself. Titleset TOC Table of Contents, shows the contents of every recorded session. The contents consist of the number of tracks, the starting location for each track, and the total size of the data area. The lead-in contains TOC. Tool Bar A small window which contains buttons or icons that are shortcuts to menu commands. Toolbars list available commands. Track On a data CD-ROM, one track may contain data, files and folders. On an audio CD, a single track contains one piece of music. Each track is separated by a gap. U UDF Universal Disc Format, nearly all drag-anddrop CD burning software uses this format. UPC Unique Product Code, A unique bar code format for a CD. V VCD Video Compact Disc – a CD that contains moving pictures and sound. VHS Video Home System – a half inch analog videocassette recorder (VCR) Page 142/150 321 Studios DVD X COPY PLATINUM User Guide Terms VOB Video Object File – the next step in video files past analog source Volume Descriptor This resides at the beginning of the CD where the structure of the file system is located. A volume descriptor may contain: system name, volume name, volume set name. publisher’s name, data preparer’s name, application name, copyright filename. Volume Name The name of the CD displayed when it is mounted. Volume Set Name The name of the set of volumes. W .WAV Stores samples “in the raw” where no preprocessing is required other than formatting of data. X XA See Mode 2 Y Z Page 143/150 321 Studios DVD X COPY PLATINUM User Guide Terms This page was intentionally left blank. Page 144/150 321 Studios DVD X COPY PLATINUM User Guide Frequently Asked Questions 16. Frequently Asked Questions 16.1 General Questions What are possible conflicting programs? A list of conflicting software can be found at 321 Studios website (http://support.321studios.com). If your computer has any of the software listed , remove them and reboot your pc. Where is my License ID? On a Retail Copy (i.e., purchased from a store like Best Buy, etc) the license information is located on the inside of the case the software came in. The license ID and Password are located on a white sticker in the lower right hand corner of the software packaging. On a downloaded copy of software acquired directly from 321 Studios, the license information is on the confirmation email that was sent to the email address provided during the purchase process. Why haven’t I received my order yet? Orders are not shipped on weekends or holidays. If your order was placed after 3:00 PM (EST) your order will not be processed until the next business day. Below is a table of standard shipping times. Shipping Type U.S.A. International Standard 2 – 3 weeks 3 – 4 weeks Priority 1 – 2 weeks n/a Global n/a 2 – 3 weeks FedEx Standard Overnight Next Day ( if n/a received by 3:00PM (EST). Please allow a 2 – 3 day grace period before contacting our sales support staff. If you have not received your order, you may contact us. Refer to Section 2.5 Support/Help Resources. Exactly what is compression? Compression allows you to take information and, using certain processes, store it in a smaller amount of space. Based on the required compression rate there may be some audio or video loss – though this is only the case in the most extreme situations. What regions does the program work with? DVD X COPY PLATINUM will work with any region that your PC is compatible with. The backup will have the same regions as the original disc. Page 145/150 321 Studios DVD X COPY PLATINUM User Guide Frequently Asked Questions What is the difference between PLATINUM and Gold? Gold is two programs, XCOPY and XPRESS, while PLATINUM is XPRESS with the ability to control compression ratios & whether or not to include or omit them. PLATINUM will allow you to split, control compression rates, and omit titlesets, giving you full control over your end result. What is the difference between Simple and Advanced? Simple is XPRESS. Advanced will let you select titlesets, and then either split them or use compression to fit onto 1 disk. What is a titleset? A titleset is a set of chapters or features contained on a DVD. Everything contained on a DVD, from the movie to the menu to access it, will be contained in one of these. Many things can exist in a single titleset, from multiple chapters, to all the menus on the DVD. What is a TDF? “Title Definition Format”. A TDF is the exact settings used while backing up the movie. They are especially usefull for any movie that is difficult to backup due to extreme authoring technique differences. How do I split a disk? Select the titlesets desired, and then verify the “Use Compression” checkbox is not selected. Then press NEXT. The Compression tab will become the Splitting tab. Are there any kinds of disks that can't be Compressed or Split? Based on the way some disks are created, or the authoring technique used, there may be disks that will cause problems while attempting to back up. Please call technical support if you have any questions in regards to a specific disk. Refer to Section 2.5 Support/Help Resources. What is the best way to copy episodic disks? Due to the different authoring techniques, as well as the different ways that these disks are made, there is no hard and fast answer for this. Call technical support if you have questions regarding a specific disk. Refer to Section 2.5 Support/Help Resources. Can I copy titlesets off of multiple disks and burn them to a single disk? No. Can I copy a copy I made with a different program in PLATINUM? No, nor can you do that with any of our programs. Page 146/150 321 Studios DVD X COPY PLATINUM User Guide Frequently Asked Questions 16.2 Activations Phone Activations If you do not have internet access and you are installing your software, please call 1-636-720-3702. You may also contact 321 Studios Customer Support at 1-636-720-3703. Refer to Section 2.5 Support/Help Resources. Problems with Activation If you are having problems getting activation to go through, please check the following: 1. Please check the format of the short date stored in your computer. To do this go to your Control Panel and open Regional Settings then open Options. Make sure that the short date is set to mm/dd/yyyy. 2. You must be online to activate via the web. 3. Are you behind a firewall when you try to activate? If so, you may need to turn off the firewall until activation is completed. 4. For International users, the date on your computer must be the same as the date in the U.S.A. Change the date and reset it back after activation. If you still have problems with activation, contact us at 1-888-222-9100 (U.S.A.) or 1-636-720-9100 (International) to activate via phone. You may also contact Technical Support at [email protected]. Refer to Section 2.5 Support/Help Resources. Why are there Unlocks? The number of times you can activate our software is limited to prevent illegal distribution. If you activate our software more than 3 times you will need to contact us at 1-888-222-9100 (U.S.A.) or 1-636-720-9100 (International) to activate via phone. You will be required to provide your basic customer information. Page 147/150 321 Studios DVD X COPY PLATINUM User Guide Frequently Asked Questions This page was intentionally left blank. Page 148/150 321 Studios DVD X COPY PLATINUM User Guide Troubleshooting 17. Troubleshooting The following steps will provide a logical way of eliminating some simple problems without having to contact 321 Studios for assistance. Step 1 Check to make sure you have a valid License ID. Refer to Section 4 Registering Your Software. Step 2 Check to make sure your system meets the minimum system requirements. Refer to Section 2.2 System Requirements. Step 3 Do you have the latest version of DVD X COPY PLATINUM? Refer to Section 13 Check For Updated Version. If you have confirmed all of the above, please contact 321 Studios Technical Support for further assistance. Refer to Section 2.5 Support/Help Resources. Page 149/150 321 Studios DVD X COPY PLATINUM User Guide Troubleshooting This page was intentionally left blank. Page 150/150