SHELL RECRUITMENT DAY (SRD) GRADUATE BRIEFING PACK

Transcription

SHELL RECRUITMENT DAY (SRD)
GRADUATE BRIEFING PACK –
MIRI
January 2013
01 Shell Recruitment Day Graduate Briefing Pack-Template
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Graduate Briefing Pack
CONTENTS
PACK CONTENTS ............................................................................................................................................................. 2
SHELL CAREERS ................................................................................................................................................................. 2
ABOUT THE SHELL RECRUITMENT DAY .......................................................................................................................... 2
PRE-SHELL RECRUITMENT DAY INTERACTIVE EVENT ................................................................................................... 2
THE SHELL RECRUITMENT DAY ........................................................................................................................................ 3
PREPARATION FOR THE SHELL RECRUITMENT DAY ..................................................................................................... 3
Travel and expenses .................................................................................................................................. 3
Accommodation ........................................................................................................................................ 3
Safety information ..................................................................................................................................... 4
Queries ..................................................................................................................................................... 4
BACKGROUND ................................................................................................................................................................. 4
Why do we hold a Shell Recruitment Day? ................................................................................................. 4
What are we looking for? .......................................................................................................................... 4
Who will be involved? ............................................................................................................................... 5
A walk through the Shell Recruitment Day .................................................................................................. 6
APPENDICES ...................................................................................................................................................................... 7
APPENDIX 1: TRAVEL AND LOCAL INFORMATION .................................................................................... 8
TRAVEL EXPENSES .................................................................................................................................................... 8
YOUR DESTINATION ................................................................................................................................................ 8
SHELL TRAVEL AGENCY ......................................................................................................................................... 10
APPENDIX 2: EXPENSES .......................................................................................................................... 11
APPENDIX 3: SRD VENUE ........................................................................................................................ 14
APPENDIX 4: ACCOMMODATION .......................................................................................................... 18
APPENDIX 5: KEY CONTACTS ................................................................................................................. 20
APPENDIX 6: SRD PRACTICE E-TRAY EXERCISE ......................................................................................... 20
APPENDIX 7: AFTER THE SRD ................................................................................................................... 20
APPENDIX 8: JOURNEY MANAGEMENT PLAN ......................................................................................... 20
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PACK CONTENTS
This pack provides you with an overview of the SRD, its purpose and more information about the people who will
be involved during the day.
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An overview of the event.
Information on who you will meet on the day and the different exercises in which you will participate.
Travel information and directions.
Please read through this pack carefully to ensure you complete all the necessary paperwork before attending the
SRD.
SHELL CAREERS
A career with Shell is not your average day job – it is your chance to join a company that tackles real world
problems, such as how we will meet the world’s growing energy demands.
Energy is vital to our daily lives. It helps us produce food, fuel transport and power communication channels across
the world. Over the coming decades, more people will gain access to energy and enjoy higher standards of living.
But these developments could place greater pressure on our world’s resources, such as oil and gas reserves, fresh
water and food. At the same time, climate change remains a serious concern. At Shell, we use human ingenuity,
innovation and technology to unlock the energy our customers need to power their lives in the years ahead, while
aiming to limit our impact on the environment.
ABOUT THE SHELL RECRUITMENT DAY
Congratulations on being invited to join a Shell Recruitment Day (SRD) and thank you for taking the time to find
out more about what Shell can offer you.
As one of the routes into Shell, our Recruitment Days give us a chance to see you in action, assessing you in a
variety of different exercises and assessing how well you demonstrate the skills and attributes we’re looking for.
The day gives you the opportunity to show us your potential and will help you decide if Shell is the right company
for you.
An overview:
The business language is English during the Shell Recruitment Day.
All the exercises are fictious but based on real issues / contexts which Shell faces.
You will need to read all of the instructions carefully.
You should base your answers only on the information provided as we are not testing your knowledge.
For many exercises there are no right or wrong answers.
Please wear your provided name badge all day.
You will be provided with verbal feedback after the decision has been communicated – we will highlight
some strengths and areas for development we have identified. (where applicable)
PRE-SHELL RECRUITMENT DAY INTERACTIVE EVENT
Prior to the Shell Recruitment Day you’ll attend a non-assessed informal event where you’ll receive further insight
into Shell’s business operations.
This event has been organised for us to get to know each other better. It is also an opportunity for you to
understand more about Shell and meet the other candidates, in preparation for the SRD on the following day.
Please note that during this time you will not be assessed. Following the event there will be a briefing session about
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the next day. In addition, you will have the opportunity to attend a meal hosted by some of our Shell graduates,
where they will be happy to answer any questions you might have.
Your attendance at this event is compulsory.
THE SHELL RECRUITMENT DAY
During the SRD, you will participate in a range of activities based on realistic business scenarios. We will assess
your capacity, achievement and relationship skills to determine whether you have the skills and competencies to be
successful within Shell. The activities will include an online exercise, a written exercise, a self reflection interview a
group discussion, a case study analysis, and a final interview.
If you are successful at the SRD, we will review our available job openings and determine whether we will be able
to make you a formal offer of employment. You will then be advised of our decision by a Recruiter.
We look forward to meeting you and wish you every success in your journey with Shell.
PREPARATION FOR THE SHELL RECRUITMENT DAY
Useful Hints and Tips
Please try to get a good night’s sleep and relax.
We are only assessing when we say we are.
Have a go – aim to do your best.
Listen carefully to instructions – ask questions if anything is unclear.
Reflect on your performance after each exercise, learn and move on.
Please don’t talk about the exercises with others – there may be more than one successful approach.
Enjoy the experience – the SRD gives you a range of opportunities to show us what you can do.
Travel and expenses
We will reimburse you for the cost of any reasonable or predefined expenses as long as you can provide receipts.
In some cases, Shell will make travel arrangements for you.
Please see:
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appendix 1 for information on making your travel arrangements;
appendix 2 for information on the reimbursement of expenses; and
appendix 3 for information on the SRD venue.
Accommodation
It is likely that your hotel accommodation will already have been booked by Shell, covering the cost of your room
and breakfast only. All other charges such as telephone calls will be charged to your own account, which you will
need to settle when checking out. In some circumstances, you may need to book your own accommodation and
receive reimbursement for the cost from Shell.
To check what arrangements you need to make for your accommodation, please see appendix 4.
Dress code
Smart/ business dress is appropriate for both the SRD pre-briefing and for the SRD.
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Safety information
At Shell we care about your safety and are committed to ensuring that Health, Safety, Security and Environment
(HSSE) features as a key element of our recruitment and learning events. With this in mind, we have produced
some safety advice to help you stay safe during your visit. Please be sure to read our safety guidance.
Queries
If you have any queries please contact your scheduling coordinator.
Shell is an Equal Opportunity Employer
If you require accommodation, any reasonable adjustments
or special assistance for the Shell Recruitment Day, please
contact your scheduling coordinator:
BACKGROUND
Why do we hold a Shell Recruitment Day?
Attending a Shell Recruitment Day gives us a chance to see you in action, assessing how you perform a variety of
different exercises, observing how well you demonstrate the key competencies we’re seeking.
It’s a two-way process, because it’s also your opportunity to find out about Shell and see if we are a good fit for
your career aspirations and ambitions.
What are we looking for?
While your academic record was one of the reasons we invited you to attend an SRD, our experience has shown
that excellent qualifications alone are rarely sufficient to be successful within a company as challenging, diverse
and global as Shell.
We’ve identified the qualities that we believe are critical to high performance in Shell and we’ll assess you against
our Capacity, Achievement, Relationship (CAR) criteria:
• Capacity: You’ll need to bring the intellectual, analytical and creative ability to identify issues, make judgments
and propose solutions.
• Achievement: We expect plenty of enthusiasm, resilience and confidence – but additionally, you’ll be someone
who can always get things done and learns quickly.
• Relationships: You should have the skills and ability to work effectively with others in a diverse team.
Please note: You will need to speak conversational English to take part in the SRD, but your use of English is not
one of the selection criteria. If you are not a native English speaker you will be given some additional time to
prepare where appropriate, and are welcome to bring a dictionary.
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Who will be involved?
Participants – Usually, there are up to six candidates at each SRD. It is important to remember that you are being
assessed as an individual. It is possible for everyone to be successful, so please treat the day as non-competitive.
Scheduling Co-ordinator – The Scheduling Co-ordinator is responsible for sending you the invite and confirmation
of the SRD. The scheduling co-ordinator will handle any queries or concerns that you may have prior to the SRD.
Candidate Co-ordinator – The Candidate Co-ordinator is responsible for the logistics of the SRD, ensuring it runs
in a smooth and timely fashion.
Assessors – The Assessor team is made up of business or HR leaders who will assess you against our criteria and
make the decisions who to hire on behalf of Shell. Assessors are often also the line managers for recruits’ initial
assignments. The role of the Assessor is to help you demonstrate your CAR qualities. Usually there are six
Assessors at each SRD.
Facilitator – The Facilitator will be your prime focal point during the SRD, they will facilitate the Pre-SRD
interactive engagement and during the SRD will liaise with you, the candidate co-ordinator and assessors to
ensure a successful day and answering any questions which you may have.
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A walk through the Shell Recruitment Day
For the SRD itself, you may wish to bring along reading/study material in case of any waiting time in between
exercises.
The SRD comprises of the following exercises:
1) An electronic E-tray exercise with two tasks to complete: an online exercise and a written task;
2) self reflection interview;
3) group exercise
4) case study analysis
and
5) a final interview.
The exercises are based around the types of problems and challenges typically tackled by graduates within Shell.
By using a variety of different exercises, we give you numerous opportunities to demonstrate your personal
strengths, skills and abilities in relation to the criteria of Capacity, Achievement, and Relationships. No preparation
is required for these exercises. However you may find it beneficial to complete the practise etray exercise as it will
help you understand the interface and functionality on the day.
We hope that you find the SRD a valuable, rewarding and ultimately enjoyable experience, and use it as an
opportunity to find out if we fit your career aspirations and ambitions. Joining Shell means getting more out of
your working life than you thought possible.
We hope that you enjoy the Pre-SRD Interactive Engagement and SRD. We look forward to meeting you.
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APPENDICES
1.
2.
3.
4.
5.
6.
7.
Travel and local information
Expenses
SRD venue
Accommodation
Key contacts
SRD Practice Exercise
After the SRD
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APPENDIX 1: TRAVEL AND LOCAL INFORMATION
You are highly encouraged to use public transportation; however, based on your location it may be more
convenient to use your personal transportation. If so, please read more information on vehicle safety in our safety
guide.
If you need to fly to your SRD location, our travel agency Carlson WagonlitTravel (CWT) will book and arrange
payment for your flights.
To arrange travel you must complete an authorisation form. When you have completed all the mandatory fields on
the authorisation form, please email it to the CWT email address designated and copy in your scheduling coordinator.
Note: The date of arrival in the authorisation form is the day of the pre-SRD interactive engagement and briefing;
the date of departure will be the evening of the actual SRD.
TRAVEL EXPENSES
An expenses claim form is attached. You should complete and send this form together with scanned copies or
electronic copies of your receipts to [email protected].
Please read appendix 2 for details.
YOUR DESTINATION
Sarawak Shell Berhad, Lutong, Miri, Sarawak
By Car
Please consider alternatives to driving to the SRD, public transport is preferred. If this if your preferred mode of
transport, please read more information onvehicle safety in our HSSE guidelines.
Miri is linked to major towns and cities in Sarawak by an extensive network of roads. The nearest city, Bintulu is
only about 3 hours drive from Miri via the coastal road and 3 –hour plus using the old highway.
By Air
The airport you will be travelling to is the Miri International Airport, Sarawak. You should arrive no later than
12.00 pm on the first day and depart from Miri Airport after 6.00pm on the second day. If you have no
alternative but to arrive later, please let us know beforehand.
Miri Airport is located about 20km from Sarawak Shell Berhad office and travelling time is about 15-25 minutes.
For more information please visit the Miri Airport website.
By Taxi
Taxis are readily available at the airport. Taxis use the coupon system and you can purchase a coupon from the
Budget Taxi counter at the airport.
Few taxis cruise the roads in Miri. Travellers normally engage taxis at the taxi stands ( Jalan Brooke near the
Central Market and Jalan China behind the Public Bank), or book a cab by calling ( 6 085 432277). There are
usually a few taxis waiting in front of the larger shopping complexes and the major hotels.
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DON’T FORGET YOUR PASSPORT OR OTHER IDENTIFICATION
When you visit the Shell Offices you will need to be able to identify yourself. It is your own responsibility to ensure
that your passport is valid.
PERSONAL INSURANCE
It is your responsibility to arrange any appropriate travel insurance. Shell is unable to accept liability for loss or
damage to any items of luggage. It is advisable to take out appropriate cover with your travel agent but you will
need to cover the cost of this yourself.
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SHELL TRAVEL AGENCY
Carlson Wagonlit Travel (CWT)
No. 1 Jalan Seri Utara 1
Seri Utara, Off Jalan Ipoh
68100 Kuala Lumpur, West Malaysia
Tel: +6 03 6286 6119
Fax: +6 03 6286 6119
Email: [email protected]
HOTEL & AIR TRANSPORTATION
Shell provides air travel (international flight is subject to approval) and hotel accommodation facilities for
candidates who are not residing in Miri. As the SRD is a one and a half day event, a one-night hotel stay is
provided.
Please follow the guidelines below for the booking process:
Steps:
Within 24 hours of receiving the SRD email invite, forward it to CWT at
<INSERT E-MAIL ADDRESS> and copy [email protected] by using the ‘cc’
function. Please include the following details in your email:
a) Name as per Identity Card/Passport: XXX
b) Email address: [email protected]
c) Mobile/contact no: XXX
d) Booking code: MY GRAD MIRI
e) Location you are travelling from: XXXXXXX
f) Arrival Date/Time: (A day before SRD)
i) Date: dd/mm/yyyy
ii) Time: hh:00 am/pm
(The Pre-SRD event will start at 3pm
g) Departure Date/Time (SRD Day)
i) Date: dd/mm/yyyy
ii) Time: hh:00 am/pm
(The SRD will end at 4 pm)
Your travel arrangements will be made by CWT and you will receive a
confirmation email from them with the details within 2 working days
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APPENDIX 2: EXPENSES
To claim your travel expenses, you will need to complete an expenses claim form and send it to
[email protected] within 60-days after your Interview/SRD/Final Assessment.
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Please provide all receipts and proof of purchase to substantiate your claims. Claims not supported by
receipts or documents will not be reimbursed. In the event you are unable to scan your receipts, please
return the form together with all the original receipts to your Candidate Co-ordinator.
We must have yourbank details (including your IBAN number) so that we can reimburse your expenses
directly into your bank account. Failure to provide the necessary information will result in payments being
delayed.
All your claims must be converted to your base country currency.
Please allow 3 to 5 weeks for us to process your claim from the date of receipt of your claim.
If you are driving to Miri for the interview, you can claim mileage at a rate of MYR 0.60 per km. Please refer to
your Scheduling Co-ordinator to ascertain the maximum round trip rates for reimbursements.
WHAT YOU CAN CLAIM:
Visa
Taxi
Mileage
Rail fare
Air fare
Bus fare
Car parking
Accommodation
We reimburse the costs of your Visa.
Taxi fares to and from the airport (budget taxi).
Please consider alternatives to driving to the Shell Offices, public transport is preferred. If you
are travelling by car we will refund your petrol costs at RM0.60 per kilometer, for candidates
who are not residing within Miri.
Your economy return ticket will be reimbursed.
If you need to fly to the SRD location, our travel agency Carlson Wagonlit Travel (CWT) will
book and arrange payment for your flights.
Your economy return ticket will be reimbursed.
Please consider alternatives to driving to the Shell Offices, public transport is preferred.
However we will reimburse your car parking tickets to a a maximum amount of MYR50.00 in
total.
One night of accommodation before the SRD will be booked for you under your name. Shell
will be invoiced directly for this. If you wish to stay longer, this will be at your own expense.
WHAT YOU CANNOT CLAIM:
The invitation assumes you are living at the address currently stated on your application form. If this has changed,
please contact your Candidate Co-ordinator.
In the hotel, you are responsible for paying all incidental charges such as telephone calls or minibar charges.
Please settle these when you check out.
Taxis will only be paid for in exceptional circumstances. First-class fares will not be reimbursed.
Failure to provide all details requested could result in a delay in the reimbursement of expenses. Please make sure
you make copies of your expenses and keep them until you have been reimbursed.
Please fill in the expense claim form as complete as possible, scan and send it together with your receipts to
[email protected] within 60 days.
Once your expense claim has been received it will take up approximately 3 – 5 weeks before reimbursement.
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CANDIDATE EXPENSE FORM
Personal details
Last name
First name
Address
Postal code or zip code
City
State (if applicable)
Country
Email address
Telephone number
Interview/SRD/Final Assessment details
Date Interview/SRD/Final Assessment
Location Interview/SRD/Final Assessment
Bank details
Bank name
Bank country
Bank account owner name
Bank account number
Sort code (applicable for UK banks)
SWIFT code (applicable for Europe and
Malaysian banks)
Bank key (applicable for US banks)
Expenses details
Note: For mileage, please use the following guidelines:
GBP: 0.20 per mile
Euro: 0.16 per km
MYR: 0.60 per km
USD: 0.50 per mile
Expenses description
Amount
Currency
Total
Please stipulate the currency in which you would like to be reimbursed
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Please refer below for the list of Malaysian Bank Swift Code. For foreign candidates, please consult your local
bank for the Bank Swift Code.
Please refer below for the list of Malaysian Bank Swift Code. For foreign candidates, please consult your local
bank for the Bank Swift Code.
Item
Bank Name
Swift Codes
1
Affin Bank
PHBMMYKLXXX
2
Alliance Bank
MFBBMYKLXXX
3
Ambank
ARBKMYKLXXX
4
CIMB Bank Bhd (FKA Bumiputera Commerce)
CIBBMYKLXXX
5
Citibank
CITIMYKLXXX
6
EON Bank
EOBBMYKLXXX
7
Hong Leong Bank
HLBBMYKLXXX
8
HSBC
HBMBMYKLXXX
9
MAYBANK
MBBEMYKLXXX
10
OCBC
OCBCMYKLXXX
11
Public Bank
PBBEMYKLXXX
12
RHB Bank
RHBBMYKLXXX
13
United Overseas Bank (Malaysia) Bhd
UOVBMYKLXXX
14
Bank Simpanan Nasional Kuala Lumpur
BSNAMYK1XXX
15
Deutsche Bank AG Kuala Lumpur
DEUTMYKLXXX
16
Bank Islam Malaysia
BIMBMYKLXXX
17
Bank Muamalat
BMMBMYKLXXX
18
Bank Rakyat
BKRMMYK1XXX
The above list shows the most common banks in Malaysia.
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APPENDIX 3: SRD VENUE
(Note: SRD will be held either at the Sarawak Shell Berhad Office, Miri Marriott Resort & Spa,
Imperial Hotel OR Grand Palace Hotel. Please refer to your Recruitment Services Advisor for the
confirmed venue)
Sarawak Shell Berhad
Shell Office, Jalan Shell
98100 Lutong, Miri, Sarawak
Contact Information
Locked Bag No 1, 98009, Lutong, Miri, Sarawak
Tel : +6085 454 545
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LPC Meeting & Training Rooms / Alternative ECC room building:
LPC Meeting & Training Rooms / Alternative ECC room main entrance :
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Miri Marriott Resort & Spa
Lot 779, Jalan Temenggong Datuk Oyong Lawai,
98000, Miri, Sarawak, Malaysia
Contact Information
Lot 779, Jalan Temenggong Datuk Oyong Lawai, 98000, Miri, Sarawak
Tel : +60 85 421 121
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Imperial Hotel
Lot 827, Jalan Pos,
98000 Lutong, Miri, Sarawak
Contact Information
Lot 827, Jalan Pos, 98000, Miri, Sarawak
Tel : +6 085 431 133
Grand Palace Hotel
2km, Jalan Miri-Pujut, Pelita Commercial Centre
98000 Miri, Sarawak.
Contact Information
Tel: +6 08542 8888
Fax: +6 08542 7777
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APPENDIX 4: ACCOMMODATION
HOTEL DIRECTIONS
Dynasty Hotel
Lot 683, Block9, Jalan Pujut-Lutong
Tel: +6 085 42 1111
Fax: +6 08542 2222
Website: www.dynastyhotelmiri.com.my
Grand Palace Hotel
Tel: +6 08542 8888
Fax: +6 08542 7777
Website: www.grandpalacehotel.com.my
Mega Hotel
Lot 907, Jalan Merbau
Tel: +6 08543 2432
Fax: +6 08543 3433
Website: www.megahotel.com.my
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ParkCity Everly Hotel
Jalan Temenggong Datuk Oyong Lawai
Tel: +6 0 85440 288
Fax: +6 0 85419 999
Website: www.vhhotels.com
Imperial Hotel
Lot 827, Jalan Pos, 98000 Miri
Tel: +6 0 8543 1133
Fax: +6 0 8543 1122
Website: www.imperialhotel.com.my
Your hotel accommodation will be booked for you and paid for by Shell, this includes the cost of your breakfast.
All incidental charges such as telephone calls will be for your own account. Please settle these upon departure.
If you do not wish to stay in the hotel room or wish to cancel your booking prior to the SRD, please notify your
Scheduling Coordinator as soon as possible otherwise we will be charged for your non-arrival.
It is advisable to bring an alarm clock with you.
You should vacate your room before the SRD.
You are booked in for one (1) night stay before the SRD and it will be booked under your name. If you wish to
extend your stay at the hotel, kindly take note that this will be at your own expense.
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APPENDIX 5: KEY CONTACTS
For any questions you may have leading up to your SRD, please contact your Scheduling Coordinator.
APPENDIX 6: SRD PRACTICE E-TRAY EXERCISE
To help you prepare for the SRD we are able to offer you access to a practice “E-tray” exercise for you to take
prior to the SRD. Please click on the link below or copy and paste the link into a new browser to start:
http://bit.ly/Sc4AIE
APPENDIX 7: AFTER THE SRD
At the end of the day the assessors will meet to review the extent to which you demonstrated the required
Capacity, Achievement and Relationships competencies. This profile is then used to make a decision as to whether
you have successfully passed the Shell Recruitment Day.
Finally…
We hope that you will enjoy the Shell Recruitment Day and we look forward to meeting you.
APPENDIX 8: JOURNEY MANAGEMENT PLAN
As part of our Safety First culture, we take your travel safety very seriously. We have uploaded a Journey
Management Plan Form that can be found at:
www.shell.com/global/aboutshell/careers/briefingpack/briefing-pack.html, whereby we would need
you to complete it and send it back to us Two (2) days before your planned travels.
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SHELL RECRUITMENT DAY (SRD) GRADUATE BRIEFING PACK

Transcription

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