table of contents - Official Website Of Kuching Water Board

Transcription

table of contents
Vision, Mission and Slogan
1
Chairman’s Statement
2
Corporate Information
4
Members of the Board
5
Senior Management
7
Introduction
9
Organisation
9
Staff
9
Finance and Accounts
10
Consumption
10
Production
11
Quality Control
13
Maintenance, Repairs and Improvement
13
Development
13
Rural Water Supply
14
Main Extension
14
Non-Revenue Water
14
Training
15
ISO 9001:2000 Certification Programme
15
Visitors
16
Conclusion
16
Some Activities during the Year (2009)
17
Performance Indicators
21
Financial Performance – Five Years Trend
22
Annual Accounts
23
Appendice
43
Lembaga Air Kuching Kuching Water Board
i
Our Vision
To Be a Dedicated and Dynamic Water
Supply Agency With Culture and
Values that are Excellence Driven and
Performance Oriented which
Consistently Provides Services that
meet Full Consumers’ Satisfaction.
Our Mission
To Provide Adequate and Reliable, Quality
Potable Water Supply at Acceptable
Charges to All Consumers within its Area
of Jurisdiction at the Highest Attainable
Standards in Quality and Service.
Our Slogan
Towards Service Excellence
1
CHAirmAn’S STATemenT
Dato Sri Ahmad Tarmizi B. Hj. Sulaiman
Chairman
Kuching Water Board
introduction
On behalf of the Board, I am pleased to present the
Annual Report and Audited Accounts of the Board
for the financial year ended 31 December 2009.
review Of Financial Performance
The demand for potable water remains strong inspite
of the slower growth in the economy in 2009. The
Board recorded water sales of RM81.206 million
during the year, an increase of 1.9% from 2008. The
total revenue of the Board increased by 3.1% to
RM96.318 million. The overall financial performance
of the Board had improved during 2009 with Net
Profit after Tax increasing by 52.4% to RM10.848
million.
The Board will continue to seek soft loans from the
government to finance major development projects
with long payback period. Financially, the Board is
still strong with cash reserves of RM115 million but
with term loans of RM200 million.
Planning And Development
The Board’s development programme for the year
had been drawn up to meet the projected increase
in water demand due to growth and development in
Kuching City and the surrounding areas in line with
the State’s socio-economic development plan.
To further increase the level of service to higher
areas in Petra Jaya, particularly the Siol Kandis
Areas, construction work for the 500mm pipeline
along Jalan Astana to Siol Kandis commenced on
18 November 2008 and was completed on 23
October 2009.
Construction work for another three (3) elevated
reinforced concrete reservoirs (capacity of 4.5MI
each) at Sama Jaya Free Industrial Zone to
further increase the water storage and reliability
of water supply in the area commenced on
11 June 2008.
Construction work for the Module 8, Batu Kitang
Water Treatment Plant commenced on the 29 August
2009. In order to enhance the raw water source from
the Sungai Sarawak Kiri River Basin, construction
works for the Bengoh Dam commenced on 7 August
2007.
Production And Consumption
In 2009, the Board produced a total of 145,935
megalitres of fully treated water representing a
1.93% increase over 2008 water production.
An estimated 600,000 people in Kuching City and
the surrounding areas enjoyed the supply of fully
treated water.
The average daily consumption rose from 392
megalitres in 2008 to 400 megalitres in 2009, an
increase of 2.04%. The maximum daily consumption
during the year was 443 megalitres per day whereas
the minimum daily consumption was 353 megalitres
per day.
2
Water Quality Control
In compliance with the National Drinking Water
Quality Surveillance Programme, 1,437 water
samples were collected for bacteriological
examination and 402 water samples were collected
for physico-chemical testing and sent to the
Department of Chemistry for analysis. For treated
water, Kuching Water Board registered a
bacteriological compliance rate of 98.7%. Practically
all or close to 99.7% of the treated water samples
were free from Faecal Coliform bacteria throughout
the year.
information Technology
In line with the Board’s effort to upgrade and
enhance its computer systems in order to provide
better service to its customers, the Board is also
working with SAINS since 2005 for the development
and implementation of a more sophisticated
Customer Relations & Billing software to replace the
current water billing software. The new software is
expected to strengthen management credit control
functions on outstanding water bills and also to
enhance the customer relations management by the
Board. The Board had also provided AUTOCAD
software for use in the Drawing Office and staff had
been sent for training.
Human resource Development
Human Resource Development had continued to be
given emphasis in year 2009.
During the year, the Board had also been
collaborating with Jabatan Ketua Menteri (JKM),
NIOSH, MfQ Asia, Red Cresent Society, SesCo and
other training institute to help further develop and
harness the human resource potential of Kuching
Water Board thereby improving the quality of service
to consumers.
The year 2009 had seen an active participation
by staff in Human Resource Development
3
Programme. A total of 505 officers attended in house
programmes and 226 officers attended various
external programmes locally and in Semenanjung
Malaysia.
The Board had also provided industrial training for
twenty five (25) students from various institutions of
higher learning.
Appreciation
On behalf of the Board, I wish to thank the
Management and staff for their hard work, dedication
and loyalty throughout the year in their efforts to
provide the best service to our consumers.
To our Board Members, I wish to thank them for their
dedicated service and valued contributions towards
the positive progress and performance of Kuching
Water Board.
I also wish to thank both the State and Federal
Governments for their continued support, the
Minister of Public Utilities, the Permanent Secretary,
Ministry of Public Utilities and JKR Personnel for
their guidance, assistance and support.
Last but not least, I wish to thank our customers for
their support and cooperation especially in promptly
reporting water leakages and other supply
shortcomings to Kuching Water Board. We will
continue to upgrade the level of service and enhance
our capacity in our endeavour to provide safe,
reliable and consistent supply of water to our
customers.
Dato Sri Ahmad Tarmizi B. Haji Sulaiman
Chairman
Kuching Water Board
C
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members of the Board
CHAirmAn
State Financial Secretary
YBHG. DATO SRI AHMAD TARMIZI B.
HJ. SULAIMAN, PNBS, DJBS
memBerS
Director of Public Works
YBHG. DATU HUBERT THIAN CHONG HUI,
DJBS, AMN, PBK, PPB
Director of Medical Services
DR. MOHD. KAMIL HASSAN, AMT
Permanent Secretary, Ministry of Public Utilities
TUAN HAJI UBAIDILLAH BIN HAJI ABDUL LATIP,
PPC, PBK, PPB
Chairman of Kota Padawan Municipal Council
YB. KR. TAN JOO PHOI, ABS
YB HAJJAH NANCY HAJI SHUKRI (until 31.3.2009)
DR. ZAIEDI HAJI SUHAILI, KMN, PBS, ABS
(until 31.3.2009)
ENCIK ONG CHEE CHIANG (until 31.3.2009)
ENCIK LAU TING PING
ENCIK PETER ONG YII BOON, ABS, AMN
ENCIK GOH LENG YEU (until 31.3.2009)
DR. AZIZAH BINTI ABDULLAH (w.e.f. 1.4.2009)
ENCIK MAHRAN BIN JAMEL (w.e.f. 1.4.2009)
ENCIK LUCAS YONG KUET CHUNG (w.e.f. 1.4.2009)
ENCIK CHAI MING LU (w.e.f. 1.4.2009)
GenerAL mAnAGer
ENCIK MOHAMMAD ARIS YUSOP
SeCreTArY
PUAN VESMAWATI JAFFAR (until 30.6.2009)
4
members of The Board
1
2
3
6
9
1.
2.
3.
4.
5.
6.
7.
8.
YBhg. Dato Sri Ahmad Tarmizi
Bin Haji Sulaiman
YBhg. Datu Ir. Hubert Thian Chong Hui
Dr. Mohd Kamil Hassan
Tuan Haji Ubaidillah Bin Haji Abdul Latip
YB. Cr. Tan Joo Phoi
Encik Peter Ong Yii Boon
YB Hajjah Nancy Haji Shukri
Dr. Zaiedi Haji Suhaili
5
5
4
7
10
9.
10.
11.
12.
13.
14.
15.
16.
8
11
Encik Lau Ting Ping
Encik Ong Chee Chiang
Encik Goh Leng Yeu
Dr. Zulkifli Bin Jantan
Dr. Azizah Bt. Abdullah
Encik Mahran Bin Jamel
Encik Lucas Yong Kuet Chung
Encik Chai Ming Lu
6
SeniOr mAnAGemenT
General manager
Mohammad Aris Yusop
7
Head Planning, Development & Production
Department
Deputy General Manager
Paul Chan Phoo Thien, PPB
Head Distribution Department
Deputy General Manager
Moses A. Joseph, ABK
Auditors
Auditor-General Malaysia
Principal Office
Kuching Water Board
Batu Lintang Road
93200 Kuching
Tel: 082-240371
Fax: 082-244546
Website: www.kwb.gov.my
Head Finance Department
Chief Accountant
Su Yu Jit, PPB
8
inTrODuCTiOn
The annual report covers the fifty year of operations
of the Kuching Water Board from 1 January 2009 to
31 December 2009.
The Board was established on 1 January 1959, by
authority of the Kuching Water Board Order 1959,
Notification No. S.12 of 1959, made under Sections
2 and 3 of the Water Supply Ordinance to take over
the Kuching Water Supply from the Public Works
Department Sarawak.
The Board is responsible for the administration,
management and supervision of all waterworks
situated within its area of supply and the policy of the
Board is to extend mains and to develop other
facilities to provide an adequate and reliable supply
of fully treated quality water within its area of supply.
The water supply system conforms in all respects
to modern requirements and the development
programme is drawn up to meet the projected growth
in demand.
Originally, the area of supply covered only 44.8km²
(17.3 sq. miles). The supply area was subsequently
increased in stages over the years to cater for the
water demands of developments outside it as they
could not be conveniently or feasibly supplied by
Jabatan Kerja Raya. In 1963 and 1973, the supply
area was increased to 90.7km² (35 sq. miles) and
225km² (87 sq. miles) respectively. The supply
boundary was extended further in 1988 to cover the
current area of 730km² (282 sq. miles) as shown in
Appendix No.21.
On 1 Jun 1995, the existing Water Supply Ordinance
(Sarawak Cap. 141) was repealed and replaced by
the Water Ordinance 1994. On 1 January 2001, the
Board was re-established under the Kuching Water
Board Order, 2001. From 1 January 2001, the Board
consists of the following members:-
the State Financial Secretary or his nominee
(Chairman);
the Director of Public Works, Sarawak;
the Director of Health, Sarawak;
the Permanent Secretary, Ministry of Public
Utilities;
the Chairman of Padawan Municipal Council; and
six other members to be appointed by the Minister.
Board Meetings were held on two occasions during
the year as follows:-
27 April 2009
14 July 2009
9 December 2009
OrGAniSATiOn
Since the Board’s inception in 1959, it has operated
as an independent state owned organization. It has
its own offices, treatment plants, workshops, stores
and transport facilities. The Board operates two
SBBS Counters to cater for the public’s needs, one
at Jalan Song Thian Cheok and the other at the
Head Office at Jalan Batu Lintang.
STAFF
In April 1966, legislation was passed specifying the
Kuching Water Board as a public body for the
purposes of the Pensions and Widows and Orphans
Pensions Ordinance and in November 1968 the
Gazette Notification in respect of the Board’s
Pensionable Officers was approved by the Yang
9
Dipertuan Agong. By early 1969 eligible contract
staff and daily paid personnel were transferred to
Pensionable Establishment.
In September 1969, the Employees Provident Fund
was extended to Sarawak and staff who were not on
pensionable terms of employment were registered
with the Employees Provident Fund. Commencing
from 15 October 1973, the Board’s employees were
covered by the Employment Injury Insurance Scheme
under the Employees’ Social Security Act 1969.
When SALA Act (Act 239, Pension for Statutory
Bodies and Local Authorities) was implemented,
the Board’s Established Staff who were holding
pensionable posts under the Sarawak Pension
Ordinance (Cap.89) became pensionable under this
Pension Act and all staff who had completed 10
years’ service were emplaced into pensionable
status. Those who have yet to complete 10 years’
service including daily paid staff continued to
contribute to EPF until such time when they have
completed 10 years’ service and eligible for
emplacement into pensionable status.
In 1976, all staff were absorbed under the
Jawatankuasa Khas Kabinet (JKK) scheme of
service. On 1.1.1992, a new scheme called
Sistem Saraan Baru (SSB) was effective and all staff
opted to join it. All staff opted to join the improved
version of the SSB or the Sistem Saraan Malysia
(SSM) which took effect from 1.11.2002. Under
SSB staff could either opt for pensionable scheme
after 10 years service or continue to contribute to
the Employees Provident Fund (EPF). Under SSM
probationary staff who have passed the
requirements under their scheme of service can be
confirmed in their service from 1 to 3 years and are
given the option to either opt for pensionable scheme
or continue to contribute to EPF.
man Power
The actual manpower for the year 2007, 2008 &
2009 are as follows:-
FinAnCe AnD ACCOunTS
The current water tariff rates was effective since 1
January 1992. Water sales increased by 1.9% during
the year to RM81,206,480. The gross revenue
increased by 3.1% during the year to RM96,317,782.
The gross revenue included RM15,111,302 from
other operating income. During the year operating
expenditure decreased by 1% to RM85,469,894.
Operating and Administrative expenditure were
summarised as set out below :-
Water Production
Distribution & Sell & Selling
Administration
Other Operating Expenses
Finance Cost
Taxation
RM
37,853,262
35,181,248
13,435,848
1,768,811
92,402
(2,861,677)
---------------85,469,894
In 2009, the Board made an operating profit after
tax of RM10,847,788 which was transferred to
Reserves.
COnSumPTiOn (appendix nos.3, 4, 5 & 10)
Professional
& managerial
Support
Group
Total
Year
About 600,000 people in Kuching City and
surrounding areas enjoyed the supply of fully
treated water.
2007
2008
2009
16
18
19
511
508
541
527
526
560
The average daily consumption rose from 392
megalitres in 2008 to 400 megalitres in 2009
an increase of 2.04%. The maximum day
consumption during the year was 443 megalitres
10
and was completed in 1970. The extension of
Module No.1 is designated as Module No. 2.
In November 1976, construction work on Module
No.3, with a present capacity of 9MgD and
comprising of a new treatment plant and raw water
intake, was started and commissioned in November
1978.
To cope with the ever increasing demand for water,
construction work on Module No. 4 commenced in
November 1983. An extension of the Module No.3,
the maximum capacity of Module No.4 is 12MgD. It
was substantively commissioned towards the end
of 1986.
per day whereas the minimum day consumption
was 353 megalitres per day.
The total number of services as at end of 2009 was
133,167.
PrODuCTiOn (appendix nos. 3, 8 & 15)
The Board’s Treatment Plants at Batu Kitang and
Matang produced a total of 145,935.188 megalitres
of fully treated water in 2009. This represents a
1.93% increase over 2008 treated water production
volume.
Batu Kitang Waterworks
The Batu Kitang Treatment Plant is situated near
the bank of Sungai Sarawak Kiri about 40 miles
from the sea. Raw water is pumped from the river
to the Treatment Plant where it undergoes the
conventional treatment process of coagulation,
flocculation, sedimentation, filtration, disinfection
and pH adjustment. Coagulation is by the alum lime process and disinfection is by chloramines.
Fluoridation has been practiced since 1966. The
fully treated water is pumped to the various
reservoirs and service tanks in Kuching for
distribution.
Module No.1 of the Treatment Plant with its first
raw water intake and a capacity of 3MgD was
commissioned in 1957. In 1965 the capacity was
increased to 4MgD by changing the pump impellers
and the construction of a second stage pumping
station and two underground reservoirs at Batu
Lintang. Extension work to further increase the
plant capacity to 6MgD commenced in October 1968
11
The construction of Module No.5 Treatment Plant
with a capacity of 100MlD including a new raw intake
under the Stage 2 Expansion of Kuching Water
Supply “Big Leap” Development Project commenced
in December 1991 and was substantively completed
and commissioned in August 1994.
In order to cater for the increasing water demands
and to ensure reliable supply up to the completion
and commissioning of Module No.5 Plant in 1994,
major staged improvement works to Raw Water
Intake Nos. 1 and 2 including the laying of an 840mm
steel raw water pumping main from Intake No.2 to
Module Nos. 3 and 4 were commenced in 1990 and
were substantively completed by the end of 1992.
The improvement works included installation of new
submersible pumpsets, booster pumpsets, back rack
screens for debris removal and desludging systems
at both intakes and refurbishment of existing Kubota
pumpsets at Intake No.2. Other notable improvement
works carried out in 1994 included the upgrading of
standby power generator set for Module Nos. 3 and
4 and Intake No. 2.
Around mid-1996 work commenced on the design
and construction for the Batu Kitang Module 6 of
100MlD capacity to meet rapidly increasing water
demands of Kuching City and surrounding areas for
another 10 years.
Construction works on the Module 6 Plant
commenced on 24 March 1998 and was practically
completed and commissioned in May 2000.
The detailed design for the Module 7 Plant 4 was
substantively completed in 1998. Earthwork for the
Module 7 Plant commenced on 1 December 1997
and was practically completed in September 1998.
Due to KWB’s tight financial position, however, the
construction of the 100MlD capacity of the Plant had
to be deferred to commence early in the 8MP.
Construction work for Module 7 Plant actually
commenced in June 2002 and was completed and
commissioned in 9th August 2006.
Construction work for the new Module 8, Plant 4
Water Treatment Plant commenced on 29 August
2009 and is scheduled to be completed on 28
February 2011.
Batu Kitang Treatment Plant accounted for 98.60%
of the total water production in 2009.
matang Waterworks
The original waterworks constructed by the Rajah to
supply Kuching Town was situated in the Matang
Hills some 12 miles from the town. The water was
relatively clear and was distributed untreated.
Matang Water Sources continued to be an important
supply of treated water in particular to areas around
Matang, which is being developed at a rapid pace.
To ensure that Matang Treatment Plant can
adequately sustain the reliability and meet the
demands for treated water, upgrading and retrofitting
works at the Matang Treatment Plant proper
commenced in early January 2001 and works was
substantively completed at the end of March 2002.
Two other major works also implemented in tandem
to ensure continued reliability and sustainability
of Matang raw water sources were the renewal
of the raw water pipeline from Sungai Cina to
Matang Plant which commenced in March 2001
and the raising of the Sungai Sebubut basin
catchment which commenced in January 2002 for
increased live storage to 520 Ml. These works
were substantively completed in July 2003 and
April 2003 respectively.
Matang Treatment Plant accounted for about 1.4%
of the total water production in 2009.
This source continued to be in use even after the
Batu Kitang Plant was commissioned in 1957. In
1960, chlorination was introduced and the possibility
of building a treatment plant in the Hills was
investigated.
Construction of a 2MgD treatment plant near the
Matang Dam was commenced in 1964 and the plant
was put into operation in March 1966. Raw water
from the mountain streams was piped to the plant
where full treatment similar to that at Batu Kitang
Plant was carried out before it gravitates into the
distribution system.
However, production from Matang Treatment Plant
was dependent on rainfall and during the dry months
output may fall to as low as 10% of its maximum
capacity. To improve the reliability of the water
supply, work was commenced in December 1973 on
the construction of a 60 million gallon earth storage
basin at Matang below the Sungai Sebubut
catchment. The storage basin was completed in
February 1976.
With the development of the Kuching North Bank it
was decided to extend the Matang Treatment Plant
to increase the capacity from 2MgD to 3.5MgD.
Extension works which included the construction of
a 1.5 million gallon balancing reservoir commenced
in January 1976 and was completed in April 1977.
The extension was commissioned in July 1977.
12
QuALiTY COnTrOL (appendix nos. 6 & 7)
The execution of the Board’s stringent water
surveillance programme augmented by the National
Drinking Water Quality Programme ensured that
safe and wholesome drinking water supply was
maintained throughout the year.
During the year, 26,866 water samples from Raw
Water Source, Treatment Plant Pumping Mains,
Reservoirs & Tanks and Distribution Systems were
taken for Physico-chemical and Bacteriological
Examination. Out of the total number, 20,573
samples were analysed physico-chemically while the
remaining 6,293 samples were examined
bacteriologically.
A total of 25,108 samples or 93.46% of the total
were analysed at the Board’s Water Quality Control
Laboratory while the rest of 1,758 samples or 6.54%
were sent to the Department of Chemistry for
analysis. The breakdown of samples analysed is
shown below:
Board’s
Laboratory
Chemistry
Department
Physico-chemical examination
Intakes & Sources
973
Water Treatment Processes
14,763
Treatment Plant P.M.
1,728
Reservoirs & S. Tanks
640
Distribution System
1,587
Special Sample (Sungai Sarawak)
502
Total
20,193
47
84
73
166
10
380
Parameter/Location
Bacteriological examination
Intakes & Sources
Treatment Plant P.M.
Reservoirs & S. Tanks
Distribution System
Special Sample (Sungai Sarawak)
973
1,726
640
1,576
-
192
343
306
527
10
Total
4,915
1,378
mAinTenAnCe, rePAirS AnD
imPrOvemenTS
mains
During the year, 468 repairs were carried out on
trunk and distribution mains.
13
The Board’s emergency service was operated on a
24 hours basis with the number of service calls and
minor repairs attended to during the year at 5,199.
Regular flushing of dead end mains were carried out
during the year and exposed mains and valve boxes
were repainted. Pipelines and valves were also
inspected regularly.
meters
Routine checking on water meters were carried
out. A total of 239 meters were repaired and 8,269
meters renewed during the year.
New Service Connections (Appendix No. 17)
The total number of new services connected during
the year was 4,888. Of this 3,981 or 81.44% of
connections were for domestic consumers and 907
or 18.56 % were for commercial consumers.
DeveLOPmenT
During the year the Board spent RM33,259,751 on
development works and the major water supply
projects are briefly given as follows:
i.
TreATmenT PLAnTS
Batu Kitang Module 7 Water Treatment Plant
The detailed design for the Module 7 Plant was
substantively completed in 1998. Earthworks for
the Module 7 Plant commenced on 1 December
1997 and was practically completed in
September 1998. Due to KWB’s tight financial
position, however, the construction had been
deferred to commence early in the 8th Malaysia
Plan (2001 – 2005). Construction work for
Module 7 Plant actually commenced in June
2002 and was completed and commissioned
on 9 August 2006.
Batu Kitang Module 8 Water Treatment Plant
The construction work for the Module 8 Water
Treatment Plant commenced on 29 August 2009
and is scheduled for completion on 28 February
2011.
ii. mAJOr PiPeLineS
One (1) major pipeline totaling 2.68km was
commenced in 2009 as follows:1. Construction work for the proposed 500mm
D.I. pipeline along Jalan Astana to Siol
Kandis commenced in November 2008 and
was completed on 23 October 2009.
rurAL WATer SuPPLY
Under the 9th Malaysia Plan, the Rural Water Supply
Schemes were implemented on turnkey basis
through 100% Federal Grant by the Federal Ministry
of Rural & Regional Development instead of the
previous 80% loan and 20% grant in the previous
Malaysia Plan.
In 2009, a sum of RM6,888.02 was spent on the
laying of minor pipelines to serve rural areas.
mAin exTenSiOn (appendix no. 9)
A total length of 50.97km of new water mains ranging
in size from 100mm to 600mm was laid inhouse
during the year. They were all laid by developers to
serve housing estates and commercial developments.
Appendix 9 gives a comparison of pipe lengths laid
(km) against pipe type and size (mm) for 2008.
nOn-revenue WATer (appendix no. 16)
Active Leakage Control
Since 1993, leakage control programmes were
implemented with the setting up of Leakage
control zones (LCZ) each comprising of 200-2000
consumers. The leakage control zones have to be
continuously monitored and its leakage level
controlled and maintained at an achievable
economic level. As at 31 December 2009, a total
of 171 leakage control zones had been set up
within the Kuching Water Board Supply Boundary
to monitor and control leakage level of the Board’s
distribution system. Since the implementation of
active leakage control in year 1993, a total of
2,525 numbers of leaks from pipes and services and
871 numbers of water theft had been detected and
addressed.
NRW Level
The Board’s Non-Revenue Water (NRW) level for the
year was 32.26% as compared with the national
average of about 40% and the nationally accepted
satisfactory level of 25%. The Board targets to
reduce the NRW level to 25% by the end of 9th
Malaysian Plan. The table in Appendix 16 indicates
the NRW levels for the year 2000-2009.
Approach in Reducing NRW
The Board had implemented a total approach
towards reducing its NRW by ensuring faster
renewal/upgrading of leakage prone and
particularly asbestos cement pipelines, prompt
detection and prompt repair of all leakages, a
continuous replacement of old water meters to
minimize meter under-registration, quality design
and quality construction of new distribution system
and pressure/flow control of the distribution system.
Inculcating a culture of reporting leaks and other
supply shortcomings both within the Department
and from the public such as through the introduction
of “Friends of KWB” System is part of the Board’s
strategy to help achieve earlier detection and
repair of leakages. During the year, a total of 3,629
numbers of leaks from pipes and services and 152
cases of water stealing were repaired/addressed.
The Board’s NRW Task Force Committee had in
2000 concluded that most of the NRW was attributed
to leakages from the pipeline network system and
particularly from the aged asbestos cement pipes.
About 40% of the Board’s total pipelines then was
of asbestos cement and they contributed to about
70% of all pipeline bursts. A most important way for
the Board to reduce NRW is therefore to accelerate
the renewal/upgrading of the typically old asbestos
cement and some lead jointed cast iron pipes with
priority accorded to the worst areas.
14
Mains Renewal/Upgrading
Commencing from year 2000, action was initiated to
renew/upgrade the existing aged asbestos cement
pipes and other old pipes in a more systematic
manner. A total length of 18.94 km of pipelines had
been renewed/upgraded in 2009. As at the end of
2009, 37.16% or about 222.98 km of some 600 km
of old asbestos cement and cast iron pipes had been
renewed/upgraded.
TrAininG
and Security Section. It was held on 24 -26 April
2009 and 26-28 June 2009 respectively.
First Aid Training for the Batu Kitang Treatment
Staffs was carried out at the Red Cresent
Headquaters, Kuching for two (2) sessions on
18-19 August 2009 and 28-29 October 2009. An
e-Procurement training by SAINS was done on
30 July 2009 in two (2) batches. The Security unit
personnels started off their ‘Latihan Kawad Kaki’
on 27-28 October 2009. A refresher course for the
frontliners was conducted on 31 October 2009.
Kuching Water Board is committed to Human
Resource Development. For the year 2009, a total
sum of RM270,000.00 was allocated for training to
cater in house programmes and external courses. A
total of 492 officers attended in-house programmes
and 216 officers attended external courses both
locally and in Semenanjung Malaysia.
The Management Team had attended the Health
Talk on 26 November 2009 whilst the support
group attended Financial Management talk on
30 November 2009. The last In house programme
for 2009 was the Safe Handling of Liquid Chlorine
briefing for the Batu Kitang Treatment Plant staffs
on 10 December 2009.
Fifteen (15) in-house programmes was conducted
to cater training needs for all levels of staff in
Kuching Water Board. Perkins Generator Set
Maintenance Training was the first in-house
training been conducted. The training was for the
Electrical staffs in Batu Kitang Treatment Plant on
20 January 2009. A Productivity Improvements
Teams MS ISO 9001:2000 was held in Damai Puri
Resort on 7-8 February 2009. A collaboration
training between NIOSH and KWB namely Permit
To Work And Job Safety Analysis Training was
done for the Batu Kitang Treament Plant on
24-25 February 2009.
An Internal Induction for the newly recruited staff was
carried out on 14 May 2009 and throughout the year,
ten (10) staff has attended the induction course
organised by the Chief Minister Office.
The Security Unit training was held on Enhancing
Personal Qualities In Crime Prevention divided into
two (2) sessions on 30-31 April 2009 and 1- 4 April
2009 respectively at Harbour View Hotel, Kuching.
The Network Modelling joined training with Bentley
on Cadastral Mapping Digitalization was conducted
on 7-9 April 2009 at the Headquaters of Kuching
Water Board.
An Awareness Training on The Management
System 9001:2008 was held for all Heads of
Department and Section included the supervisory
level on 16 -17 June 2009 at Riverside Majestic,
Kuching. In order to develop the teamwork among
staff in Kuching Water Board a Teambuilding
programme was held in Permai Rainforest.
Administration and Human Resource Department
was the first batch followed by Enforcement Section
15
In year 2009, the Board had also provided industrial
training for five (5) students pursuing Degree
courses, four (4) students in Chemical Engineering
and one (1) student in Mechanical Engineering.
Ten (10) students pursuing Diploma courses
whereby two (2) students from Mechanical
Engineering and two (2) Civil Engineering students.
Six (6) Office Management students were attached
to Administration Section.
As for students pursuing their certificate courses,
there were nine (9) students, four (4) students
in Sanitation Piping and Water Recticulation,
four (4) students in ‘Teknologi Bekalan Air dan
Pembentungan’ and one (1) student in Electrical
Engineering.
The students and trainers had gained valuable
exposure and hands-on experience during their
vacation training periods in Kuching Water Board.
iSO 9001:2008 CerTiFiCATiOn
PrOGrAmme
For the year 2009, ISO 9001:2008 Quality
Management System was upgraded to ISO
9001:2008. The Internal Quality Audit for 2009
was conducted from 13 -15 October 2009. External
Re-Audit was conducted by the auditor M/s
Moody International on 9 -10 November 2009. The
ISO 9001:2008 Certification was granted on
16 December 2009, three (3) years to expire on
15 December 2012.
viSiTOrS
A total of 814 visitors comprising of Waterworks
Engineers, Consultants, Students and Teachers,
Health Inspectors and Tutors, Overseas Specialists
and VIPs visited the Batu Kitang and Matang
Treatment Plants during 2009 compared with 512
in 2008.
COnCLuSiOn
The year under review saw steady growth of the
Board. Average daily consumption rose by 2.3%
over that of the previous year.
The capital works carried out during the year may be
summarized as follows:(a) The completion of 2.68km of trunk main
(b) The laying of 50.97km of mains in-house
including through developers and the renewal
of 18.90km of mains.
(c) The connection of 4,888 new services.
Progress since the Board’s inception in 1959 are as
follows:-Area of supply was increased from 44.8km²
(17.3 sq. miles) to 730km² (282 sq. miles).
(a) Area of supply was increased from 44.8km²
(17.3 sq. miles) to 730km² (282 sq. miles).
(g) The average daily consumption has risen from
9.9 megalitres to 400 megalitres.
(h) The cumulative capital development expenditure
up to the end of 2009 was RM778,723,671.
(i) The annual water sales revenue had increased
from RM0.782 million in 1959 to RM81.206
million in 2009.
(j) The cumulative capital development expenditure
spent up to the end of 2009 was
RM811,983,422.
(b) The capacity of the Batu Kitang Treatment Plant
was increased from 14MID (3MgD) to 464MID
(102MgD).
(c) A Weir across Sg. Sarawak Kiri was constructed
to increase source reliability at Batu Kitang.
(d) Storages with a total capacity of 164.5MI
(35MgD) was constructed.
(e) The number of services has risen from 4,472
to 133,167.
(f) The annual water sales revenue had increased
from RM0.782 million in 1959 to RM79.66 million
in 2008.
16
Kuching Water Board
50th Anniversary Dinner
on 16th July 2009
17
18
Membership Drive Campaign by The Malaysian Water
Association on 9th April 2009
Award Presentation to Retirees during Full Board
Meeting on 9th December 2009
Prize Giving Ceremony in conjunction with Essay
Writing Competition at Kolej Datuk Patinggi Abang
Haji Abdillah on 18th April 2009
ion cum Tran
8 Re-Certificat
ISO 9001:200
09
November 20
2009 on 9-10
sition Audit
ISO9001:2000
In-House
Worksyop
Development for Productivity Improvement
Team at Damai Puri Resort & Spa on 7-8
February 2009
19
Hi-Tea in conjunction with
KWB 50th Anniversary
Celebration
Majlis Sambutan Israk & Mikraj on 1st
August 2009
World Water Day at Batu Kitang Treatment Plant
on 18th April 2009.
20
Performance Indicators 2009
I
Physical Performance Indicator
Average
2008
1 Annual Treatment Plant Reserve Margin (%)
Total Plant Capacity-Actual Production x 100
Total Plant Capacity
18.29
16.70
2 Network Density =
Total km of Pipeline
Total Sq.km Area
2.88
2.94
3 Population/km of pipeline =
Total Population
Total km of Pipeline
305.5
325.2
II
Service Performance Indicator
1
2
3
4
5
6
7
No. of connections per employee
No. of connections per meter reader
Length of pipeline (km) per employee
Total output of treated water (Ml) per employee
No. of pipeline breakages per km
No of complaints received per 1000 connections
Actual No. of meters replaced/
Expected No. of meters to be replaced
% of Non-Revenue Water
Actual consumption (cu.m) per capita -overall
% of no. treated water NTU > 5.0 violation
% of no. of treated water bacteria/E-coli violation
% of no. treated water true color > 5.0 violation
8
9
10
11
12
III Financial Performance Indicator
2008
2009
220.19
3,020.55
3.65
20.66
0.021
25.09
0.66
227.28
3,137.33
3.75
21.1
0.023
24.55
1.6
33.72
11.9
0.16%
1.14%
0.00%
32.26
11.52
0.68%
0.68%
0.43%
2008
1 (I) Average O & M cost increase, %
(ii) Average increase in water production cost, %
2009
11.72
15.89
(1.01)
2.57
2 Unit Production Cost (sen)
0.60
0.59
3
0.92
0.89
0.85
0.84
1.08
1.05
1.12
1.18
0.71
0.74
1.00
1.03
75
56
4
5
6
7
8
9
= Total O & M cost
Total cu.m water produced
Average Cost of Water Sold (sen) = Total O & M cost
Total cu.m water sold
Average tariff (sen)
= Total Revenue
Total cu.m water sold
Operating ratio
= Total O & M Cost
Total Revenue (exclude interest)
Ratio of Total Domestic Consumption
Total Industrial Consumption
Ratio of Total Revenue of Domestic Consumption
Total Revenue of Industrial Consumption
Collection Efficiency
= Total Annual Collection
Total Annual Billing
Average Collection
= Total Debt x 365 days
(Period of Debts (days)
Total Billed
Notes:
Average O & M Cost = Average Annual Expenditure
Total O & M Cost = Total Expenditure
Total Revenue = Total Water Sales Only
Domestic = Domestic + Standpipe Only
Industrial = Domestic/Commercial, Commercial, Special Commercial, & Ship Supply
NRW Target for Year 2010= 30%
21
Average
2009
Financial Performance
Five YeArS TrenD
2006
2006
2007
2008
2009
Water Sales (RM'000)
64,952
70,353
76,706
79,664
81,206
Total Revenue (RM'000)
75,646
82,937
89,511
93,466
96,318
Operating Expenditure (RM'000)
64,507
72,220
77,285
86,346
85,470
Net Profit (RM'000)
11,138
10,717
12,226
7,120
10,848
Total Net Assets (RM'000)
595,245
632734
421,602
439,676
457,866
Long Term Loan (RM'000)
204,078
221,046
209,824
210,228
199,754
14.7%
12.9%
13.7%
7.6%
11.3%
2.4
3.3
3.7
3.2
3.6
1.9%
1.7%
2.9%
1.6%
2.4%
2.5
2.4
0.5
0.5
0.4
Performance ratio
Net Profit Ratio
Current Ratio
Return on Total Net Assets
Long Term Debt to Equity (Reserves)
22
Financial Statements
Penyata Pengerusi dan Seorang Ahli Lembaga Pengarah
23
Pengakuan oleh Pegawai Utama Yang Bertanggung Jawab
Ke Atas Pengurusan Kewangan Lembaga Air Kuching
24
25
Balance Sheet
as at 31 December 2009
26
Income Statement
for the year ended 31 December 2009
27
Statement of Changes in Equity
28
Cash Flow Statement
29
Notes to the Financial Statements
30
31
32
33
34
35
36
37
38
39
40
41
42
APPENDICES
APPENDICES
43
Appendix
Description
1
Carta Organisasi Lembaga Air Kuching
2
Senior Staff List for 2009
3
Water Production & Gross Consumption – 2009
4
Water Consumption Analysis – 2009
5
Consumers’ Normal Monthly Consumption – 2009
6
Kuching Water Board Raw Water Quality –
Extracted from the Report of Chemistry Department for the Year 2009
7
Kuching Water Board Treated Water Quality –
Extracted from the Report of Chemistry Department for the Year 2009
8
Treatment Plants and Pumping Stations 2009
9
Comparison Pipe Lengths Laid (Km) Against Pipe Type and Size (mm) for 2009
10
Metered Water Consumption – 2009
11
Profitability Trend 2000 - 2009
12
Annual Water Sales 2000 – 2009
13
Revenue and Expenditure 2000 – 2009
14
Analysis of Consumers Connections, Consumption and Revenue for 2009
15
Daily Water Production 2000 – 2009
16
Percentage of NRW for Years 2000 – 2009
17
KWB New Water Connections 2000 – 2009
18
KWB Mains Laid 2000 – 2009
19
KWB Mains Renewed 2000 – 2009
20
Scale of Water Charges
21
Statutory Boundary of Kuching Water Board
APPENDIX 1
44
SENIor oFFICErS StAFF LISt For 2009
APPENDIX 2
GenerAL mAnAGer
-
MOHAMMAD ARIS YUSOP
B.Eng. (Mechanical)
DePuTY GenerAL mAnAGer (PDP)
-
PAUL CHAN PHOO THIEN, PPB
B.Sc.(Hons.)(Civil Eng.),P.Eng.,M.I.E.M., MBA
DePuTY GenerAL mAnAGer (D)
-
MOSES A. JOSEPH, ABK
B.Sc.(Civil Eng.) P.Eng., M.I.E.M.,
SeCreTArY
-
CHieF ACCOunTAnT
-
SeniOr CHemiST
-
VESMAWATI BTE. JAFFAR, ADIA, DIA
(resigned on 1.7.2009)
SU YU JIT, PPB
B.COM. MBA (Public Sector Management), Diploma
Management,NZ.,C.A.(M),C.A.T(N.Z.),FTH(M),M.N.ZI.M.
WONG SOON SING, PPB
B.Sc(Hons)(Chemistry), A.M.I.C., MBA
exeCuTive enGineer
-
TEO SEO LIN, PPB
B.Eng(MONASH), P.Eng.M.I.E.M., M.I.E.AUST. MBA
-
IGNATIUS CHANG YI LEE
B.Eng(Hons)(MONASH),B.Sc.(Maths/Stats),P.Eng.M.I.E.M. MBA
-
ROZITA BT. MOHD. IBRAHIM,
B.Eng.(Hons.), Dip.Civil, Eng., UTM
-
ISMAIL BIN ALI, B.Eng.(Civil) UTM
-
SAMHARIS BIN AHMAD OSMAN, B.Eng.(Civil, UTM)
-
WAHAB HJ. LIAS, B.Eng (Civil) UTM, Dip. Eng. (Civil)
-
YII MING ANG, B.Eng. (Electrical) (On Contract)
-
FRIDDY BIN SONONG, B. Eng. (Civil) UTM, Dip. Eng. (Civil)
ACCOunTAnT
-
ANNA RICHARD, B.Accountancy, C.A.(M)
ASSiSTAnT SeCreTArY
-
AGATHA AHAM SUNI, MBA, BPA (Hons), DPA
ADminiSTrATive OFFiCer
(COnTrACT)
-
CHemiST
-
FATMAH'TUL HIDAYAH BT AHMAD ZAINI, B.Sc.(Gen.
Mgt) MBA( Public Sector Mgt), Diploma Mgt, NZ
RAHAYU BT AHMAD BOHARI, B.Sc (Hons.) (Resource
Chemistry) AMI
(COnTrACT)
-
DYG. NUR HAIDA BTE. ABG. SAUDI, DBS, HRD (wef.
2.3.2009)
(COnTrACT)
-
RATNA DEWI BT. MOHAMAD, HRD (wef. 6.4.2009)
45
SeniOr TeCHniCAL ASSiSTAnT
-
RAYMOND LEE MOH LIM, PPT (on contract w.e.f.
3.6.2004)
-
ROGER AK HOWELL, B.Eng (Civil)UTM, Dip.Eng. (Civil)
-
PATRICK KUEH TECK HENG, PPT Dip. Mech. & Marine Eng
-
GEPAIRI BIN JOL, Dip. Land Surveying
-
THEN YEN LING, Dip. Civil Eng.
-
YEO SIE JUAY, Dip. Mechanical Eng.
SeniOr PrOGrAmmer
-
YEE WUI MEN, PPT (retired on 16.8.2009) (on contract
w.e.f 1.9.2009)
SeniOr ASST. ACCOunTAnT
-
HAJJAH SAPTUYAH ZAMAHARI, PPT, Dip.Accountancy
SeniOr exeCuTive OFFiCer
-
JOSEPHINE NAGAI, B.Sc(HRD), Dip. in Stenography
PrOGrAmmer
-
LAI CHOON NGA, B. Business
-
HAYATI BINTI MORSHIDI, BBA (Finance)Dip. Comp. Science
-
CHUNG NGEE KWONG, PPT
TeCHniCAL ASSiSTAnT (CiviL)
-
HOSSEN BIN SONDONG, PPT
TeCHniCAL ASSiSTAnT (eLeCTriC)
-
MARIA BT CAREONO, Dip. Electrical Eng.
TeCHniCAL ASSiSTAnT (meTer)
-
HO TUNG HIN, PPT
CHieF STOre OFFiCer
-
NANCY HJ. HOSSEN, PPT, BBA (Marketing), Dip.B.Studies,
ASSiSTAnT STOre OFFiCer
-
MOHAMAD RAHIM BIN SUHAILI, Dip. P.A.
exeCuTive OFFiCer
-
RAYMOND CHONG
ASSiSTAnT CHemiST
-
JEFFREY ONG TIONG HEE, PPT
ASSiSTAnT ACCOunTAnT
-
RONNIE AK DICKIE, Dip. Accountancy
SeniOr enFOrCemenT OFFiCer
-
PAUL TAMPUNG AK MUMIN,
MBA, B.A. Business Admin. (Hons), Dip. P.A.
enFOrCemenT OFFiCer
-
EDMUND ANAK AMBAU, B.B.A. Dip. P.A.
46
APPENDIX 3
WATer PrODuCTiOn & GrOSS COnSumPTiOn - 2009 (in meGALiTreS)
YEAR
2009
Modules
1&2
WATer PrODuCTiOn
Batu Kitang Plant
Modules
Modules
Module 7
3&4
5&6
Matang
Plant
GrOSS COnSumPTiOn
Total
Average
Daily
Minimum
Daily
Maximum
Daily
January
1,477.29
2,062.61
5,367.58
2,909.88
205.972
12,023.33
387.94
364.49
407.865
February
1,370.93
1,750.21
5,016.73
2,671.04
198.85
11,007.77
393.314
364.57
412.695
March
1,512.32
1,875.19
5,675.87
2,836.36
213.669 1
2,113.41
390.472
375.531
403.706
April
1,436.41
1,944.14
5,150.65
2,911.31
197.548
11,640.06
388.493
368.972
404.627
May
1,368.13
2,050.31
5,823.15
2,971.32
184.059
12,396.97
399.678
378.943
426.973
June
1,410.35
1,986.90
5,501.47
2,808.23
160.032
11,866.99
395.931
369.485
417.5
July
1,226.60
2,053.13
5,870.94
3,302.02
157.447
12,610.14
406.95
389.226
443.302
August
1,462.66
2,053.13
5,833.69
3,023.30
131.094
12,503.87
403.413
365.162
418.874
September
1,427.61
1,986.90
5,697.45
2,830.90
109.432
12,052.29
402.181
353.248
421.32
October
1,487.47
2,053.13
6,019.75
3,075.80
116.649
12,752.80
411.469
393.658
437.878
November
1,388.36
1,986.90
5,693.64
3,014.19
171.748
12,254.84
407.946
395.666
427.191
December
1,380.91
2,053.13
5,890.69
3,188.16
199.841
12,712.72
409.797
388.618
432.528
Total:
16,949.06
23,855.68
67,541.59
35,542.52
2,046.34
145,935.19
4,797.58
4,507.57
5,054.46
Total metered consumption: 98822.6 megalitres
Non-Revenue Water: 32.26%
* Max. Daily Consumption: 443.302 megalitres
*+ Min. Daily Consumption: 353.248 megalitres
APPENDIX 4
WATer COnSumPTiOn AnALYSiS 2009 (in meGALiTreS)
APPENDIX 5
COnSumerS' nOrmAL mOnTHLY COnSumPTiOn - 2009
47
APPENDIX 6
KuCHinG WATer BOArD rAW WATer QuALiTY
extracted from the report of Chemistry Department For the Year 2009
raw Water
Location
Parameter
Batu
Kitang
intakes
Sungai
Cina
matang
Dam
Sebubut
Basin
12
11
12
12
5.5 - 9.0
300
1000
6.9
85
50
6.9
12
1.0
6.3
4
1.4
6.1
32
4.9
1500
10
6
1.5
10
1.0
500
1.5
250
1.0
0.2
33
7
<2
<0.1
0.5
<0.5
29
<0.1
<1
0.58
0.05
13
<6
<2
<0.1
<0.5
<0.5
5
<0.1
2
0.05
<0.01
<10
<6
<2
<0.1
<0.5
<0.5
3
<0.1
1
0.55
0.06
<10
7
<2
<0.1
<0.5
<0.5
3
<0.1
1
0.57
0.05
0.05
0.001
0.005
0.1
0.05
0.05
1.0
1.5
150
200
0.01
400
<0.001
<0.001
<0.0002
<0.001
0.001
<0.002
0.010
<0.002
0.93
2
<0.001
<5
<0.001
<0.001
<0.0002
<0.001
<0.001
<0.002
0.002
<0.002
0.44
2
<0.001
<5
<0.001
<0.001
<0.0002
<0.001
<0.001
<0.002
0.026
0.004
0.36
1
<0.001
<5
<0.001
<0.001
<0.0002
<0.001
<0.001
<0.002
0.006
0.017
0.33
<1
<0.001
<5
<0.050
<0.030
<0.040
<0.040
<0.005
<0.005
<0.040
<0.050
<0.040
<0.040
<0.040
<0.090
<0.005
<0.005
<0.050
<0.100
<0.040
<0.050
<0.050
<0.050
<0.030
<0.040
<0.040
<0.005
<0.005
<0.040
<0.050
<0.040
<0.040
<0.040
<0.090
<0.005
<0.005
<0.050
<0.100
<0.040
<0.050
<0.050
<0.050
<0.030
<0.040
<0.040
<0.005
<0.005
<0.040
<0.050
<0.040
<0.040
<0.040
<0.090
<0.005
<0.005
<0.050
<0.100
<0.040
<0.050
<0.050
<0.050
<0.030
<0.040
<0.040
<0.005
<0.005
<0.040
<0.050
<0.040
<0.040
<0.040
<0.090
<0.005
<0.005
<0.050
<0.100
<0.040
<0.050
<0.050
recommended
Criteria
no. of Samples Analysed
Group i Parameter
pH (H+)
Color (Hazen)
Turbidity (NTU)
Group ii Parameter (unit in ppm)
TDS at 105o- 110oC
Chemical Oxygen Demand COD
Biochem. Oxygen Demand BOD
Ammonia (N)
Nitrate (N)
Detergent (MBAS)
Total Hardness (CaCO3)
Fluoride (F)
Chloride (Cl)
Iron (Fe)
Manganese (Mn)
Group iii Parameter (unit in ppm)
Arsenic (As)
Mercury (Hg)
Cadmium (Cd)
Lead (Pb)
Chromium (Cr)
Silver (Ag)
Copper (Cu)
Zinc (Zn)
Magnesium (Mg)
Sodium (Na)
Selenium (Se)
Sulphate (SO4 )
Group iv Parameter (unit in ppb)
Alpha-BHC
Beta-BHC
Gamma-BHC
Delta-BHC
Heptachlor
Heptac-Epo
Alpha-Endo
Beta-Endo
Endos-SO4
4,4-DDE
4,4-DDD
4,4'-DDT
Aldrin
Dieldrin
Endrin
Metaoxychlor
Endrin-Ald
Alph-Chlo
Gamma-Chlo
2
0.03
0.03
2
0.03
0.03
20
0.2
0.2
48
APPENDIX 7
KuCHinG WATer BOArD TreATeD WATer QuALiTY
extracted from the report of Chemistry Department For the Year 2009
raw Water
Batu Kitang
Location
national Guidelines for
Drinking Water Quality
Parameter
C Coliform Organism
Plant 1
Plant 2
Plant 3
Plant 4
matang
Plant
m1&2
m3
m4
m5
m6
m7
0*
0*
0*
0*
0*
0*
0*
0*
0*
0*
0*
0*
0*
0*
-
-
-
-
-
-
-
MPN / Membrance
Filteration Method :
- Must not be detected in
any 100 ml sample
Membrance Filteration Method :
E. Coli
- Absent in 100 ml sample
Membrance Filteration Method :
Taste and Odour
-
Group i Parameter
Re. Chlorine (Re)
1.9
1.8
1.9
1.4
1.7
2.0
1.7
6.5 - 9.0
8.4
8.3
8.0
8.1
8.0
7.9
7.8
Color (Hazen)
15
<10
<10
<10
<10
<10
<10
<10
Turbidity (NTU)
5
3.4
2.7
2
1.8
1.5
3.9
0.6
1000
51
59
59
56
53
55
25
Ammonia (N)
1.5
<0.1
<0.1
<0.1
<0.1
0.1
0.2
0.3
Nitrate (N)
10
<0.5
<0.5
<0.5
<0.5
<0.5
<0.5
<0.5
pH (H+)
Not less than 1.00
Group ii Parameter (unit in ppm)
TDS at 105 - 110 C
Total Hardness (CaCO3)
500
52
57
58
55
52
52
12
Fluoride (F)
0.4 - 0.6
0.1
0.23
<0.1
0.32
<0.1
0.24
0.49
Chloride (Cl)
250
6
8
9
3
3
3
3
Iron (Fe)
0.3
0.16
0.12
0.10
0.11
0.11
0.12
0.05
Manganese (Mn)
0.1
0.02
0.03
0.03
0.02
0.02
0.01
0.01
Aluminium (Al)
0.2
0.44
0.22
0.12
0.22
0.17
0.30
0.13
Arsenic (As)
0.01
<0.001
<0.001
<0.001
<0.001
<0.001
<0.001 <0.001
Mercury (Hg)
0.001
<0.001
<0.001
<0.001
<0.001
<0.001
<0.001 <0.001
Cadmium (Cd)
0.003
<0.0002 <0.0002 <0.0002 <0.0002 <0.0002 <0.0002 <0.0002
Group iii Parameter (unit in ppm)
Lead (Pb)
0.01
<0.001
<0.001
<0.001
<0.001
<0.001
0.002
<0.001
Chromium (Cr)
0.05
0.001
0.001
0.001
<0.001
0.001
0.001
<0.001
Silver (Ag)
0.05
<0.002
<0.002
<0.002
<0.002
<0.002
<0.002 <0.002
Copper (Cu)
1.0
0.003
0.005
0.004
0.007
<0.001
0.012
0.005
3
<0.002
<0.002
<0.002
<0.002
<0.002
0.003
<0.002
150
1.16
1.15
1.26
1.19
1.18
1.16
0.45
Zinc (Zn)
Magnesium (Mg)
Sodium (Na)
200
2
2
2
2
2
Selenium (Se)
0.01
<0.001
<0.001
<0.001
<0.001
<0.001
2
Sulphate (SO4)
250
18
18
18
24
21
19
5
Choloform (CHCl3)
0.2
0.044
0.043
0.047
0.022
0.007
0.013
0.004
<0.001 <0.001
Bromoform (CHBr3)
0.1
0.002
<0.003
0.003
<0.003
<0.003
<0.003 <0.003
Dibromochloromethane (CHClBr2)
0.1
<0.001
<0.003
<0.003
<0.003
<0.003
<0.003 <0.003
Bromodichloromethane (CHCl2Br)
0.06
<0.001
<0.003
<0.003
<0.003
<0.003
<0.003 <0.003
Note : * number of violation
49
APPENDIX 8
TreATmenT PLAnTS AnD PumPinG STATiOnS 2009
item
Particulars
1
Total Production, ML
2
Production cost per 1,000 Litres
(in cents)
3
Plant Operation
Daily Hours
4
Chemical Consumption (Kgs)
Aluminium Sulphate
Hydrated Lime
Liquid Chlorine [Post]
Liquid Chlorine [Intm]
Anhydrous ammonia
Sodium Silicofluoride
Sodium Silicate
Sodium Bicarbonate
Polymer Coagulant
Polymer Flocculant
: Average
: Minimum
: Maximum
raw Water
16,949.06
23,855.68
67,541.59
35,542.52
2,046.34
145,935.19
19.262
21.363
18.819
16.802
43.585
19.14
23:59
23:39
24:00
23:58
23:39
24:00
24:00
23:43
24:00
21:58
23:41
24:00
23:54
21:06
24:00
658,876.45
224,985.91
72,636.08
0.00
8,667.25
4,328.00
88.49
932.28
917,450.42
529,139.59
214,491.90
0.00
20,175.03
2,842.00
8,787.60
1,841.35
2,757,588.17
1,052,458.14
196,980.45
0.00
17,409.72
28,900.00
16,872
1,470.21
1,384,443.99
607,694.80
136,762.30
0.00
33,199.18
21,605.50
14,260.51
2,559.36
33,638.41
39,273.30
9,386.29
0.00
3,362.51
3,040.13
4,872.20
1,279.69
-
5,751,997.44
2,453,551.74
630,257.02
0.00
82,813.69
60,715.63
4,872.20
1,279.69
40,008.90
6,803.20
6,681,497
28,260,964
10,473,220.00
482,774
50,862,911
-
Electricty Consumption (KWH)
4,964,456.00
6
Pumping Hours
(a) Treated Water Pumps
No.1
No.2
No.3
No.4
No.5
No.6
No.7
No.8
(b) Raw Water Pumps
No.1
No.2
No.3
No.4
No.5
No.6
No.7
No.8
(c) Lowlift Pumps (Raw Water)
No.1
No.2
Hours
Mins
Hours
2,685
3,637
442
1,230
6,467
-
55
35
40
43
38
-
3,871
4,966
2,743
5,884
-
3,128
5,590
-
20
55
-
5,519
6,010
5,541
-
1
0
7
Plant Operating Hours
8
Water Filter Backwashing
9
Maximum Daily Output
Megalitres
Mininum Daily Output
Megalitres
10
Nos. of Pipe Burst
400mm dia. DI (R/W Sg. Cina)
375mm dia. CIMatang Main
11
SESCo Power Failure
Trip
No. of Visitors
13
Total Rainfall (mm)
remarks
modules 3 & 4
5
12
matang
Plant
modules 1 & 2
modules 5 & 6
Mins
module 7
-
Hours Mins
Hours
Mins
8,304
6,375
862
7,737
6,384
6,514
6,396
5,802
45
45
5
35
38
18
18
25
4,612
6,051
5,753
5,814
2,413
-
13
44
33
45
33
-
-
7,477
4,817
5,853
5,194
6,426
6,154
6,438
5,459
33
27
15
20
30
38
28
45
5,852
5,670
5,944
-
43
42
52
-
1
0
-
-
-
-
7,558
50
7,821
58.592
276.103
55.261
13.04.09
11.438
03.09.09
72.150
27.03.09
41.400
23.02.09
213.941
08.07.09
142.255
21.09.09
132.952
06.12.09
82.000
10.08.09
11.208
07.02.09
1.755
28.03.09
-
-
-
-
-
14
14
12
14
22
-
-
57 8,539
18 8,446
30
69.84
647.6
0 243.065
814
66,587.5
2,719.0
Matang Dam
50
APPENDIX 9
COmPAriSOn OF PiPe LenGTHS LAiD (Km) AGAinST PiPe TYPe AnD
SiZe (mm) FOr 2009
Types of
Pipes
100mm-150mm
(in km)
200mm-400mm
(in km)
450mm-600mm
(in km)
700mm-1000mm
(in km)
>1000mm
(in km)
Mains Laid by KWB
A.C.
-
-
D.I.
23.15
18.36
HDPE
6.95
2.51
Steel
-
-
Subtotal
30.10
-
20.87
-
-
-
-
-
-
-
-
Mains Laid through Consultants
D.I.
-
-
-
-
-
HDPE
-
-
-
-
-
Steel
-
-
-
-
Subtotal
-
-
-
-
Total
30.10
20.87
APPENDIX 10
meTereD WATer COnSumPTiOn 2009
Month
51
APPENDIX 11
PrOFiTABiLiTY TrenD 2000 - 2009
13
12
11
10
9
8
7
6
5
4
3
2
1
0
Year
Year
APPENDIX 12
AnnuAL WATer SALeS 2000 - 2009
Water Sales
( RM millions )
79,663,657.00
82
80
78
76
74
72
70
68
66
64
62
60
58
56
54
52
50
52
50
48
46
44
42
40
38
36
34
32
30
28
26
24
22
20
18
16
14
12
10
8
6
4
2
0
81,206,480.00
76,706,165.00
70,353,113.00
64,951,807.00
63,032,606.00
59,019,225.00
56,340,667.00
52,225,820.00
47,689,640.00
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
Year
52
APPENDIX 13
revenue AnD exPenDiTure 2000 - 2009
100
90
80
70
60
50
40
30
20
10
0
APPENDIX 14
AnALYSiS OF COnSumerS COnneCTiOnS, COnSumPTiOn
AnD revenue in 2009
100
90
80
70
60
50
40
30
20
10
0
53
APPENDIX 15
DAiLY WATer PrODuCTiOn (2000-2009)
Year
Year
APPENDIX 16
% OF nrW FOr YeArS 2000 - 2009
Year
54
APPENDIX 17
80
KWB new Service Connections 2000-2009
70
60
50
40
30
20
10
0
Year
APPENDIX 18
KWB mAinS LAiD 2000-2009
Year
APPENDIX 19
KWB mAinS reneWeD 2000 - 2009
18.94
2000
2001
2002
2003
2004
Year
55
2005
2006
2007
2008
2009
APPENDIX 20
SCALe OF WATer CHArGeS
Effective From 1st January 1992
Domestic rate
Per 1,000 litre
Minimum Charge in any one month
RM4.40
1,000 to 15,000 litres in any one month
RM0.48
In excess of 15,000 litres but not exceeding
50,000 litres in any one month
RM0.72
The excess over 50,000 litres in any one month
RM0.76
Domestic/Commercial rate
RM18.70
RM0.83
RM0.95
Commercial rate
RM22.00
RM0.97
RM1.06
Special Commercial Rate for Water Processed for Sale
Minimun Charge in any one month
RM27.50
RM1.21
RM1.33
Public Standpipes
RM0.43
Water Collected at Depot (Customer’s Transport)
RM0.43
Water to Ships
RM1.70
meter rents
Per month or Part of a month
15mm
RM0.55
20mm
RM1.65
25mm
RM2.20
56
APPENDIX 21
57

table of contents - Official Website Of Kuching Water Board

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