Convention 2011 Program Guide - Hearing Loss Association of

Transcription

Convention 2011 Program Guide - Hearing Loss Association of
STOP BY OUR BOOTH TO LEARN MORE!
happiest
How will you describe
your life with a cochlear implant?
You deserve the best in today’s hearing technology.
Studies1 show that for cochlear implant users everywhere, the
best means MAESTRO.™ It features the world’s thinnest and
lightest audio processor – packed with real-world features and
technology to optimize your hearing in all kinds of environments.
The MAESTRO cochlear implant system is from MED-EL –
the industry innovator for decades.
If you suffer from severe to profound hearing loss, or
your hearing aid isn’t making a significant difference,
we’d love to hear from you. Contact us at 888-633-3524
for more information or visit medel.com.
MAESTRO™ COCHLEAR IMPLANT SYSTEM
TOLL FREE (888) MEDEL-CI (633-3524) ::
www.medel.com
1 Haumann et al., 8th International Conference of the European Society of Paediatric Otorhinolaryngology, Budapest, 8–11 June 2008 and Brough et al., British Cochlear Implant Group Annual Conference, Cambridge, 22–23 June 2009
TA B L E O F C O N T E N T S
Convention
Registration Hours
Convention Registration
Desk is located at the bottom
of the escalator on the
Independence Level.
Hearing Loss Association of America
CONVENTION 2011
June 16–19, 2011 • Hyatt Regency
Crystal
CityRobert
at Reagan
National Airport
Governor
McDonnell………………………………
Welcome Letter from Virginia
Floor Plan of Hyatt Regency Crystal City … ………………………………………………
Where to Go for a Bite to Eat… ………………………………………………………
Schedule-at-a-Glance… ……………………………………………………………………
Demo Room Schedule………………………………………………………………………
Chapter Development Room Schedule… …………………………………………………
Education Program Schedule… ……………………………………………………………
Education Program Workshop Descriptions… ……………………………………………
Thursday Plenary Sessions/Thursday is Government Employees Day… …………
FCC Commissioner Michael Copps Receives Lifetime Achievement Award… ……
Friday Research Symposium… ………………………………………………………
Friday Afternoon Workshops……………………………………………………………
Saturday Workshops/Saturday is Parents and Educators Day… …………………
We Remember Earl Tingstrom………………………………………………………………
Book Signings… ……………………………………………………………………………
Meetings of Interest…………………………………………………………………………
State Coordinators’ Meeting… ………………………………………………………
State Organizations’ Meeting… ………………………………………………………
Ida Institute… …………………………………………………………………………
Board of Trustees Meeting… …………………………………………………………
Newcomers’ Session…………………………………………………………………
Special Session for HAT Trainees, Academy Specialists and
Peer Mentors and Interested Others… …………………………………………
5
6
6
7
9
11
14
16
16
16
16
16
18
23
24
26
26
26
26
26
26
26
Special Events
Thursday, June 16
Exhibit Hall Grand Opening… …………………………………………………………
Opening Session… ……………………………………………………………………
Young Adults Scavenger Hunt… ………………………………………………………
Get Acquainted Party……………………………………………………………………
Friday, June 17
Research Symposium, The Impact of Noise on Hearing……………………………
PhotoFun Station in the Exhibit Hall 3 p.m. – 5 p.m.………………………………
Friday Afternoon Exhibit Hall Social, Retro 3:30 p.m. – 5 p.m.……………………
Wicked at the Kennedy Center…………………………………………………………
Saturday, June 18
Saturday Afternoon Exhibit Hall Social
A Dog’s Day Afternoon, 3:30 p.m. – 5 p.m.… ………………………………… 29
A Capital Celebration, Saturday Evening Banquet…………………………………… 29
Seen & Heard Photo Session in Exhibit Hall, 3 p.m. – 5 p.m.… ………………… 46
28
28
28
28
29
29
29
29
continued
Wednesday: 9 a.m. – 5 p.m.
Thursday, Friday, Saturday:
8 a.m. – 4 p.m.
Sunday: 8 a.m. – Noon
Exhibit Hall Hours
The Exhibit Hall is located
in the Independence Center.
Thursday: Noon – 5 p.m.
Friday: 11 a.m. – 5 p.m.
Saturday: 10 a.m. – 5 p.m.
ALD Distribution, Volunteer
Sign-in, Continuing Education
Unit Forms, Convention Polo
Shirts, and Banquet Seating.
These will all be located on
the Ballroom Level.
Wednesday: 9 a.m. – 5 p.m.
Thursday , Friday, Saturday:
8 a.m. – 4 p.m.
Sunday: 8 a.m. – Noon
Monday: 8 a.m. – Noon
TA B L E O F C O N T E N T S
Convention
Registration Hours
Convention Registration
Desk is located at the bottom
of the escalator on the
Independence Level.
Wednesday: 9 a.m. – 5 p.m.
Thursday, Friday, Saturday:
8 a.m. – 4 p.m.
Sunday: 8 a.m. – Noon
Exhibit Hall Hours
The Exhibit Hall is located
in the Independence Center.
Thursday: Noon – 5 p.m.
Friday: 11 a.m. – 5 p.m.
Saturday: 10 a.m. – 5 p.m.
ALD Distribution, Volunteer
Sign-in, Continuing Education
Unit Forms, Convention Polo
Shirts, and Banquet Seating.
These will all be located on
the Ballroom Level.
Wednesday: 9 a.m. – 5 p.m.
Thursday , Friday, Saturday:
8 a.m. – 4 p.m.
Sunday: 8 a.m. – Noon
Monday: 8 a.m. – Noon
Sunday, June 19
HLAA Awards Breakfast and Ceremony……………………………………………………
About the Awards… ……………………………………………………………………
Many Thanks…………………………………………………………………………………
Volunteers… ……………………………………………………………………………
CART Providers … ……………………………………………………………………
Assistive Listening Device Technicians… ……………………………………………
Loop Companies… ……………………………………………………………………
General Information
Assistive Listening Devices (ALDs) and More… ……………………………………
Banquet Seating… ……………………………………………………………………
Bulletin Board/Send a Greeting to Our Hard of Hearing Friends in Japan………
Communication Access and ALD Distribution… ……………………………………
Continuing Education Units (CEUs)……………………………………………………
Convention Polo Shirts…………………………………………………………………
Donations to Rocky Stone Endowment Fund…………………………………………
Exhibit Hall and Demo Room… ………………………………………………………
Hearing Loss Association of America (Booth #1)……………………………………
Antique Hearing Aids Display……………………………………………………
Hearing Aid Collection for Charity… ……………………………………………
Passport NEW!… ………………………………………………………………………
Social Media… …………………………………………………………………………
Convention 2011 Individual Contributors…………………………………………………
Convention 2011 Sponsors…………………………………………………………………
Exhibit Hall Floor Plan… ……………………………………………………………………
Exhibitors Listed Alphabetically… …………………………………………………………
Exhibitors with Company Description………………………………………………………
Board of Trustees, Professional Advisors, Staff and National Office Volunteers………
32
34
38
38
38
38
38
40
40
40
40
40
40
40
40
41
41
41
41
41
42
44
48
50
51
58
WELCOME FROM THE GOVERNOR OF VIRGINIA
WELCOME TO HLAA CONVENTION 2011!
5
HYATT REGENCY CRYSTAL CITY FLOOR PLAN
H YAT T R E G E N C Y C R Y S TA L C I T Y F L O O R P L A N
Where to Go for a Bite
to Eat at the Hyatt
Regency Crystal City
Located on the Second Level, Cinnabar
offers a` la carte selections in addition to a
breakfast buffet.
Breakfast Buffet: $17
` la carte Breakfast served daily from
A
6 a.m. – 11a.m.
Breakfast Buffet 6 a.m. – 10 a.m.
Lunch served daily from 11 a.m. – 3 p.m.
Enjoy a panoramic view of the Washington
D.C. skyline and the majestic Potomac from
our rooftop restaurant and lounge. Delicious
continental entrees and seafood make up the
Chesapeake Grill specialties.
Open daily Tuesday–Saturday for dinner
5:30 p.m. – 10 p.m.
Cocktails and light fare 4:30 p.m. – 10 p.m.
Located in the Lobby near the Lobbibar,
Perks is the perfect spot to grab a quick
cup of coffee, cappuccino or espresso.
Chips, muffins, fruit, candy, cold sandwiches, salads, ice cream bars, and drinks—
all available to go!
Open daily 5:30 a.m. – 2 p.m.
A great place to gather, watch your
favorite sporting event or enjoy a
refreshing cocktail. Also, try a cigar
from the well-stocked humidor.
6
S C H E D U L E – AT – A – G L A N C E
Wednesday, June 15
Thursday, June 16
Friday, June 17
9 a.m. – 5 p.m.
6 p.m. – 9 p.m.
Exhibitor and Attendee Registration Open ALD Distribution/Volunteer Sign-in
Ida Institute: Living Well with Hearing Loss
(limited capacity, pre-registration required)
(Government Employees
8 a.m. – 4 p.m.
8:30 a.m. – 11:30 a.m.
Noon – 1:30 p.m.
1 p.m. – 1:45 p.m. 1:45 p.m. – 3:15 p.m.
1:45 p.m. – 3:15 p.m.
3:30 p.m. – 4:30 p.m. 5 p.m. – 6:30 p.m. 8 a.m. – 4 p.m. 9 a.m. – Noon
11 a.m. – 5 p.m.
Noon – 2 p.m.
1:15 p.m. – 2:15 p.m.
2:30 p.m. – 3:30 p.m.
Day)
Exhibitor and Attendee Registration
ALD Distribution/Volunteer Sign-in
Board of Trustees/Annual Business Meeting
Exhibit Hall Grand Opening
(Exhibit Hall open until 5 p.m.)
Newcomers’ Session
FCC Commissioner Michael J. Copps
Receives Lifetime Achievement Award
Federal Communications Commission
The FCC: Working for People with Hearing Loss
Consumer Reports
Consumer Reports on Hearing Loss Opening Session, Keynote speaker,
Christopher J. Artinian, president and CEO,
Morton’s Restaurant Group, Inc.
SCHEDULE–AT–A–GLANCE
Hyatt Regency Crystal City
See separate schedules for Demo Rooms and Chapter Development.
Independence Foyer
Regency Landing
Kennedy/Jefferson
Independence Foyer
Regency Landing
Arlington/Fairfax
Independence Center
Potomac 1 & 2
Regency Ballroom
Regency Ballroom
Regency Ballroom
Regency Ballroom
Exhibitor and Attendee Registration
Independence Foyer
ALD Distribution/Volunteer Sign-in
Regency Landing
Research Symposium:
Regency Ballroom
The Impact of Noise on Hearing
Exhibit Hall Open
Independence Center
Book Signing: If A Tree Falls: A Family’s Quest Independence Foyer
to Hear and Be Heard by Jennifer Rosner
Workshops: See Education Program schedule on page 14
Track 1: Advocacy and Government Affairs Potomac 1 & 2
Track 2: Hearing Technology
Potomac 5 & 6
Track 3: Medical Issues
Potomac 3 & 4
Track 4: Relationships (with Your Friends, Kennedy/Jefferson
Family and Employer)
Track 5: Young Adults
Lincoln/Roosevelt
2:30 p.m. – 4:30 p.m. Book Signing: To Hear the Birds Sing
Independence Foyer
by Marie Younkin-Waldman
3:30 p.m. – 5 p.m.
Exhibit Hall Social: Retro
Independence Center
5 p.m. – 5:30 p.m.
Buses leave for Kennedy Center for a
captioned and looped performance of Wicked
(Make sure to bring your ticket with you for the 7:30 p.m. performance; buses will return to the Hyatt Regency immediately following the
2 hour, 45 minute production)
7
SCHEDULE-AT-A-GLANCE
S C H E D U L E - AT- A - G L A N C E
Hyatt Regency Crystal City
See separate schedules for Demo Rooms and Chapter Development.
Saturday, June 18
(Parents and Educators Day)
8 a.m. – 4 p.m.
Exhibitor and Attendee Registration
ALD Distribution/Volunteer Sign-in
Time slots for Tracks 1 – 5:
8:30 a.m. – 9:30 a.m.
Workshops: See Education Program schedule on page 14
9:45 a.m. – 10:45 a.m. Track 1: Advocacy and Government Affairs Potomac 1 & 2
11 a.m. – Noon
Track 2: Hearing Technology
Potomac 5 & 6
1:15 p.m. – 2:15 p.m.
Track 3: Medical Issues
Potomac 3 & 4
2:30 p.m. – 3:30 p.m.
Track 4: Relationships (with Your Friends, Kennedy/Jefferson
Family and Employer)
Track 5: Young Adults
Lincoln/Roosevelt
PLUS:
Track 6: Parents and Educators of Children with Hearing Loss to include:
8:30 – Noon
What Children with Cochlear Implants Conference Theater
Need at School (8 a.m. coffee)
12:30 p.m. – 1:30 p.m. Coaching Parents Through the Early Years
1:45 p.m. – 2:45 p.m.
Minimal Hearing Loss—Not a Big Deal, Right?
3 p.m. – 4 p.m.
Common Pitfalls of Parenting Your Child with Hearing Loss
10 a.m. – Noon
10 a.m. – 5 p.m. 12:30 p.m. – 2:30 p.m.
3 p.m. – 5 p.m.
3:30 p.m. – 5 p.m.
7 p.m. – 10 p.m.
Sunday, June 19
Sunday, June 19
Get in the
Hearing Loop
A Joint Project of the
Hearing Loss Association
of America and the
American Academy
of Audiology
Monday, June 20
8
Independence Foyer
Regency Landing
Book Signing: Sunny and Her Cochlear
Independence Foyer
Implants by Susanna Dussling
Exhibit Hall Open
Independence Center
Book Signing: Ototoxic Drugs Exposed—
Independence Foyer
The Shocking Truth About Prescription Drugs,
Medications, Chemicals and Herbals that Can
(and Do) Damage Our Ears by Neil Bauman
Book Signing: Listening Closely: A Journey Independence Foyer
to Bilateral Hearing by Arlene Romoff
Exhibit Hall Social: A Dog’s Day Afternoon Independence Center
Banquet: A Capital Celebration
Regency Ballroom
(Be sure to have your table assignment ahead of time
and please bring your ticket with you to the banquet.)
7:30 a.m. – 8 a.m.
Worship Service
Lincoln/Roosevelt
8 a.m. – Noon
Exhibitor and Attendee Registration
Independence Foyer
ALD Distribution/Volunteer Sign-in
Regency Landing
8 a.m. – 8:50 a.m.
Hearing Loop Conference Breakfast
Washington AB
9 a.m. – 11 a.m.
Awards Breakfast and Ceremony
Regency A–D Ballroom
(If you are registered for the 2nd International Hearing Loop Conference, your breakfast will be served in Washington AB at 8 a.m.)
9 a.m.
11 a.m. – 5:30 p.m.
Noon – 1 p.m. 6 p.m.
7 p.m. – 10 p.m.
Loop Workshops Begin—see the Loop Conference
Section in the back of this Program Book for schedule
Hearing Loop Conference Exhibits Open
Hearing Loop Conference Lunch
Washington AB
Board buses for Spirit of Washington dinner
cruise, main entrance of the Hyatt Regency
(Loop Conference attendees only)
Spirit of Washington Dinner Cruise
8 a.m. – 8:50 a.m.
8 a.m. – 11 a.m.
8:45 a.m. – 11:30 a.m.
11 a.m. – Noon
Hearing Loop Conference Breakfast
ALD Return
Hearing Loop Conference Exhibits Open
Hearing Loop Conference Closing Session
Washington AB
Regency Landing
Regency EF
DEMO ROOM SCHEDULE
Friday, June 17
12:15 p.m. – 1 p.m.
Cochlear Americas—
Hearing Loss: What Are
My Options? Hearing Aids,
Cochlear Implants or Both
Presenters:
Ellen Beer, Consumer Marketing Manager (bilateral cochlear implant recipient)
Scott Rheinhart, Cochlear Awareness Manager (bilateral cochlear implant recipient)
Chris Hasson, Cochlear Awareness
Manager (Baha recipient)
Judy Martin, HLAA of Florida
Pre-registration required. Register at
Cochlear America’s booth #27 or #84.
Lunch available; limited seating.
For people with hearing loss, receiving and
processing sound with two ears that work
as a team is often advantageous. Learn
the options available for bilateral hearing
experiences achieved through a hearing
aid and a cochlear implant or two cochlear
implants. This educational talk will provide useful information and a question
and answer session to help you talk with
your hearing health care professional
about your options.
1:30 p.m. – 2:15 p.m.
Mobile Captions Company—
Mobile Captions Service:
Cell Phone Freedom for
People On-the-Go!
Presenter: Sue Decker, Founder and
Chief Marketing Officer
Mobile Captions ServiceSM (MCS) is a
great new VCO (voice carry over) service
that works on the Nokia E5 smartphone
that allows users to “speak, listen and
read” their cell phone conversations onthe-go. From anywhere, to anywhere.
Come see Mobile Captions Service
offered through ConsumerCellular.com.
With rates starting at $17.50 per month,
this is a service you can live with! It works
anywhere on AT&T (not just 3G areas)
on the Nokia E5 hearing-aid-compatible
smartphone. You also have the comfort of
a trained Communications Assistant (CA)
who can help when needed. Make text as
BIG as you want, save sessions and easily
make and receive calls.
3 p.m. – 3:45 p.m.
Hamilton CapTel—
Android Joins the Hamilton Mobile
CapTel Family of App Solutions
Presenter: Mitchell Levy, CapTel
Product Manager
Join us for a hands-on demo of the latest
addition to the Hamilton CapTel family
of smartphone solutions—the Hamilton
Mobile CapTel App for Android. We’ll
also be showcasing the Hamilton Mobile
CapTel App for the iPhone and BlackBerry. Not sure if your smartphone is
compatible? We’ll put the SmartPhone
Selector to work and find out. See how
Hamilton Mobile CapTel has made
captioned telephone smarter than ever.
4 p.m. – 4:45 p.m.
Audiotoniq—
Audiotoniq Aims to Redefine
the Hearing Industry Paradigm:
• Increase Access to Quality
Hearing Tests
• Lower the Cost
of Innovative Hearing Aids
Presenter: Russ Apfel, a 40-year veteran
of the semiconductor industry, who upon
his retirement from Silicon Labs became
aware that the high cost of hearing aids
created a disparity for a large population.
He decided to put his expertise to work to
advance hearing aid technology and close
the gap in access and affordability.
Audiotoniq’s breakthrough technology for hearing aids and hearing tests
promises greater convenience for patients
at significantly lower costs. Audiotoniq
is committed to supporting affordable
hearing health care, and is currently
developing a novel hearing aid system
and portable clinical hearing test to be
released in summer 2011.
Saturday, June 18
10 a.m. – 10:45 a.m.
Sense Synergy, Inc.—ReadMyQuips:
An Innovative Way to Improve
Speech Understanding in Noise
Presenters: Harry Levitt, Ph.D.,
Director of Research, Advanced
Hearing Concepts and Chris Oden,
M.A., President, Sense Synergy
ReadMyQuips is a home and Internetbased training system that is designed to
help people with hearing loss understand
speech better in noisy environments. It differs from other training systems in that it is
designed to be entertaining, so that one can
improve one’s listening skills while having
some fun. The fun part is to solve a puzzle
similar to a crossword puzzle, in which the
clues are video recordings of amusing oneliners that must be deciphered using both
visual and auditory cues. Experimental data
show average speech comprehension improvements of nearly 30% after continued
practice with ReadMyQuips. ReadMyQuips
is being marketed by Sense Synergy, Inc.
DEMO ROOM SCHEDULE
The Demo Room, located near the entrance of the Independence Center Exhibit Hall,
is where vendors will demonstrate their product or service.
11 a.m. – 11:45 a.m.
CaptionCall, a division of
Sorenson Communications, Inc.—
CaptionCall—Raising the Bar for IP
Captioned Telephone Service
Presenter: Cameron Tingey,
Senior Director of Sales
CaptionCall is a revolutionary new solution for IP Captioned Telephone Service
(CTS). This state-of-the-art, yet surprisingly simple phone, features a large, easy-toread screen that displays written captions
of what your callers say. CaptionCall takes
Captioned Telephone Service
to new heights!
Join us for a live demo of the new
CaptionCall phone, the latest innovative
solution from Sorenson Communications.
See how CaptionCall is revolutionizing
the captioned telephone industry with its
new state-of-the-art technology. It’s fast,
accurate, and so easy to use. You benefit
as CaptionCall raises the bar for IP
Captioned Telephone Service.
continued
9
DEMO ROOM SCHEDULE
DEMO ROOM SCHEDULE
Saturday, June 18
Noon – 12:45 p.m.
Hamilton CapTel—
Android Joins the Hamilton Mobile
CapTel Family of App Solutions
Presenter: Mitchell Levy, CapTel
Product Manager
Join us for a hands-on demo of the latest
addition to the Hamilton CapTel family
of smartphone solutions—the Hamilton
Mobile CapTel App for Android. We’ll
also be showcasing the Hamilton Mobile
CapTel App for the iPhone and BlackBerry. Not sure if your smartphone is
compatible? We’ll put the SmartPhone
Selector to work and find out. See how
Hamilton Mobile CapTel has made
captioned telephone smarter than ever.
1 p.m. – 1:45 p.m.
GreatCall, Inc. (maker of
the Jitterbug cell phone)—
Jitterbug: The Easy-to-Use
Amplified Cell Phone
Presenter: Carol Morabito,
Government Programs Manager
The Jitterbug is a simple, easy-to-use
cell phone, originally designed for
seniors, but now also increasingly popular
within the hard of hearing community.
This phone has the highest FCC rating
for hearing aid compatibility, as well as
amplification capability up to 22 decibels.
The Jitterbug cell phone is a great solution
for those who need the benefits of an amplified phone but prefer the flexibility of
wireless service. The Jitterbug cell phone
operates on GreatCall’s network, which
provides service wherever Verizon Wireless
has service.
GreatCall will demonstrate the
Jitterbug cell phone, its unique service
and plans, and functionality for mild to
moderate hearing loss. The Jitterbug web
portal will also be displayed, with insight
into GreatCall’s new health and wellness applications including Medication
Reminders, the Check In Call, and the
upcoming 5Star Personal Security.
3 p.m. – 3:45 p.m.
EARtrak—
Building a Chorus of Consumer
Opinion to Sing to the World
EARtrak is a survey process collecting
consumer opinion about the quality
of hearing services they have received.
Hearing care businesses can subscribe to
independently measure the effectiveness of
their service, compared to national benchmarks. Consumers can also give their
opinions directly, via an on-line Customer
Satisfaction Survey. EARtrak uses these
opinions to build performance profiles for
clinics. The 5-star rating system enables
consumers to choose those clinics with
independently validated service effectiveness. Consumer support is vital!
Meet Convention 2011
Keynote Speaker
Chris Artinian
The Hearing Loss Association of America is delighted to welcome
Christopher J. Artinian, president and chief executive officer of
Morton’s Restaurant Group, Inc. Chris will deliver the keynote
address during the Opening Session on Thursday, June 16,
5:00 p.m. – 6:30 p.m.. Join us for this very special speaker.
10
4 p.m. – 4:45 p.m.
Oticon—
Maintaining Connections
with Family and Friends
Presenter: Robert Dowling,
Clinical Account Manager
Staying connected in today’s world is
more important to most hearing aid users
and their families. We use many electronic
devices to maintain these connections.
It has been difficult for individuals with
hearing loss to use these devices (such as
the telephone and listening to the TV)
as easily as those with normal hearing.
Oticon ConnectLine overcomes those
obstacles and provides connections for life.
The use of an FM system is another
solution to stay connected. Using the
Amigo Arc, a small lightweight neck loop
FM receiver, provides a virtually universal
FM connection to most models of BTE
and ITE hearing aids as well as cochlear
implants and Baha (bone-anchored)
devices that have dedicated MT/ T
programs.
The benefits of both the Oticon ConnectLine and Amigo Arc will be reviewed.
In addition, demonstration units will be
available during this session.
Oticon will donate $10 to HLAA for
each person in attendance in this Demo
Room presentation.
CHAPTER DEVELOPMENT ROOM SCHEDULE
Wednesday, June 15
1 p.m. – 6 p.m.
State Chapter Coordinators’
Meeting
Facilitators: Debbie Mohney, Colorado
State Chapter Coordinator and
Judy Martin, Florida State Chapter
Coordinator
Meet and learn from these coordinators
and share best practices.
7 p.m. – 9 p.m.
State Organizations’ Meeting
Facilitators: Michael Eury, President,
HLA North Carolina and Elizabeth
LeBarron, HLAA National States and
Chapters Coordinator
Review of state organization best practices, discuss state goals and projects, and
share the latest challenges and successes
in the states.
1:45 p.m. – 3:15 p.m.
Federal Communications
Commission—The FCC: Working
for People with Hearing Loss
Regency Ballroom
Bring copies of your newsletters, brochures and flyers to display. Visit the
displays often during Convention. Share
your successes with others and gain new
ideas for your organization.
Panel Moderator: Karen Peltz Strauss,
Deputy Bureau Chief, Consumer
and Government Affairs Bureau
1:15 p.m. – 2:15 p.m.
Coalition-Building: Using Member
Talents to Accomplish Goals (panel)
Moderator: Elizabeth LeBarron, HLAA
National States and Chapters Coordinator
3:30 p.m. – 4:30 p.m.
Consumer Reports: Consumer
Reports on Hearing Loss
Regency Ballroom
Presenters: Elissa Schuler Adair, Ph.D.,
Manager, Health Care Research,
Consumers Union, publisher of
Consumer Reports and Tobie Stanger,
Senior Editor, Consumer Reports
5 p.m. – 6:30 p.m.
Opening Session, Keynote Speaker
Christopher J. Artinian, president and
CEO, Morton’s Restaurant Group, Inc.
Regency Ballroom
Friday, June 17
Thursday, June 16
No Chapter or State workshops have
been scheduled on Thursday so that
you may attend all of the Convention
events below.
8:30 a.m. – 11:30 a.m.
Annual Business and Board Meeting
All HLAA State and Chapter elected
leaders and coordinators should plan to
attend this open meeting to learn about
the HLAA Board of Trustees’ vision for
the future.
1 p.m. – 1:45 p.m.
Newcomers’ Session
Potomac 1 & 2
Facilitator: Zac La Fratta, member,
HLAA Board of Trustees
Never been to an HLAA Convention
before? Get tips and tricks for a successful
convention experience.
For Chapter and State Organization
Leaders and State Chapter
Coordinators
7:45 a.m.
Chapter and State Organizations
Newsletter Editors’ Roundtable
Facilitators: Judy Martin, Florida State
Chapters Coordinator and Stephen O.
Frazier, New Mexico State Chapters
Coordinator
Participate in a guided discussion with
fellow editors. Bring copies of your
organization’s newsletter to share.
9 a.m.
Chapter and State Organizations
Development Room Opens
Arlington/Fairfax
Involve your members and strengthen
your chapter or state organization at the
same time. Identify member talents and
leverage them to expand the reach of
your organization.
2:30 p.m. – 3:30 p.m.
Six Ways to Create a Vision
for Your Chapter’s Future
Presenter: Mary C. Clark,
Past President, HLAA-CA
CHAPTER DEVELOPMENT ROOM SCHEDULE
Chapter Development Schedule, including State and Chapter Meetings—all meetings take place in the Arlington/
Fairfax room, unless noted otherwise. No Chapter or State meetings have been scheduled for Thursday, June 16.
Once a chapter is established, and the
initial momentum is fading, what comes
next? Your meetings start to get stale,
and membership is either not growing,
or shrinking. Having a vision for the
future, and tapping in to the resources
with HLAA membership can enable the
chapter to continue moving forward and
grow. Using exercises and some lectures,
participants will learn about and get to
practice the tools for creating a vision. The
exercises will be provided as “take home”
materials to use with each leadership team
after the convention.
3:45 p.m. – 4:45 p.m.
How to Finance Starting an HLAA
Chapter and Keeping It Going
Presenter: Elizabeth LeBarron, HLAA
National States and Chapters Coordinator
So you want to start a chapter, revitalize
a chapter or build your chapter but need
funding? Come and learn how you can
raise funds to start, build or grow your
chapter. This interactive workshop will
help you identify program initiatives and
locate funding sources in your community.
continued
11
CHAPTER DEVELOPMENT ROOM SCHEDULE
CHAPTER DEVELOPMENT ROOM SCHEDULE
Chapter Development Schedule, including State and Chapter Meetings—
all meetings take place in the Arlington/Fairfax room, unless noted otherwise.
Saturday, June 18
For Chapter and State Organization
Delegates (all registered delegates are
required to attend)
7:45 a.m. – 8:15 a.m.
Delegates Come for Coffee/Tea
8:30 a.m. – 9:30 a.m.
Chapter and State Organization
Delegates Meeting: Best Practices
Roundtable
Presenter: Elizabeth LeBarron, HLAA
National States and Chapters Coordinator
11 a.m. – Noon
Social Networking 101
Presenter: Nanci Linke-Ellis, Southern
California State Chapter Coordinator
Everyone knows about Facebook, Twitter
and YouTube, but most people don’t know
where to start or how to use it. Come
hear about ways to make use of social
networking tools to develop your chapter
membership, promote events such as the
Walk4Hearing and help everyone stay
connected 24/7. You will also hear about
some of the possible perils inherent in
social networking and learn about tips and
tools to keep your chapters and members
on track.
Come and meet with your peers from
across the country and discuss what is
working with your organization and gain
new ideas to take back with you to your
own organization.
1:15 p.m. – 2:15 p.m.
Grassroots Advocacy for Chapters
9:45 a.m. – 10:45 a.m.
Developing Young Adult Chapter
Leaders: Opportunities and
Challenges
Ideas and “how-to” for advocacy projects
Presenter: Lise Hamlin, HLAA Director
of Public Policy
2:30 p.m. – 3:30 p.m.
How to Revitalize Your Chapter
Using Newsletters and Other Tools
Presenters: Rhianon Gutierrez,
Film Producer, Los Angeles Chapter
Member and Svetlana Kouznetsova,
web professional
Presenter: Betty Proctor,
HLA Chattanooga
What challenges do young adults face in
developing, promoting, and sustaining a
chapter? In this panel presentation, learn
from young adult chapter leaders from
Massachusetts, Pennsylvania, Washington,
DC, and Kansas about these challenges,
their advocacy work within their communities, and their ideas on recruitment,
technology, and the future of chapters.
Handouts will be provided.
3:45 p.m. – 4:45 p.m.
Communication and Other “Soft”
Skills for Chapter and State
Organization Leaders
Want to get your members charged up
again? Want to recruit new members? The
answers may be right at your fingertips!
Presenter: Elizabeth LeBarron, HLAA
National States and Chapters Coordinator
Are your members receiving the message
you and other leaders intend to deliver?
Come learn tips and techniques for reaching your audience and helping them commit to your organization’s goals and plans.
12
12
5 p.m.
Chapter Development Room Closes
Please pick up any chapter displays from
the Chapter Development Room at this
time.
Sunday, June 20
9 a.m. – 11 a.m.
Awards Breakfast and Ceremony
Regency A–D Ballroom
Sponsored by Ultratec
A plated breakfast will be served promptly
at 9 a.m. A plate for late arrivals cannot be
guaranteed.
Please note: If you are registered for the
2nd Annual Hearing Loop Conference,
your breakfast will be served at 8 a.m. in
the Washington AB room. If you, your
chapter or your state organization is
receiving an Award, HLAA staff will notify
you of the approximate time the award
will be presented so that you may attend
that part of the Awards ceremony.
Introducing
Oticon’s smallest,
most powerful
Super Power ever!
Streamer
NEW!
Connectline Mic
Oticon Chili is our newest generation of Super Power hearing instruments.
It introduces new approaches in audiology, connectivity, and reliability.
More than another powerful hearing instrument, it’s a new way forward in
meeting specific needs of people with severe to profound hearing loss. For
example, Chili works with Oticon ConnectLine Microphone and Streamer,
enabling a conversation partner to transmit their voice wirelessly into your
hearing instruments. In addition, Streamer and ConnectLine offer remote
control capability and wireless connectivity options for phone, TV, and more!
Stop by the Oticon Booth and find out how Chili can make a difference in your life.
EDUCATION PROGRAM SCHEDULE
ED
C SAHTO
I OP NS C
PH
R EODGURL A
W
OU
RK
E M SCHEDULE
Thursday, June 16
1:45 p.m. – 3:15 p.m.
Federal Communications Commission: The FCC: Working for People with Hearing Loss
Panel lead: Karen Peltz Strauss, Deputy Bureau Chief, Consumer and Governmental Affairs Bureau
3:30 p.m. – 4:30 p.m.
Consumer Reports: Consumer Reports on Hearing Loss
Presenters: Elissa Schuler Adair, Ph.D., Manager, Health Care Research, Consumers Union, publisher of Consumer Reports
Regency
Ballroom
Tobie Stanger, Senior Editor, Consumer Reports
Friday,
Advocacy &
Medical Issues
June 17
Government Affairs
Hearing Technology
Communication
Potomac 1 & 2
Potomac 5 & 6
Potomac 3 & 4
9 a.m. – Noon
Research Symposium: The Impact of Noise on Hearing
Relationships (with
Your Family, Friends
and Employer)
Kennedy/Jefferson
Young Adults
Lincoln/Roosevelt
Regency Ballroom
1:15 p.m. – 2:15 p.m.
The Loooping of
New Options in
America Begins Auditory Rehabilitation
with YOU!
Health Care Careers…
Communication Therapy:
Charting Your Course
An Integrated Approach
as a Deaf/Hard of
Hearing Individual
‘The Art of Telling’—
Or How to Tell Your
Date/Boss/Friend About
Your Hearing Loss
Juliëtte Sterkens, Au.D.
John Niparko, M.D.
Carolyn Stern, M.D.
Al Spanjer
Alison Freeman, Ph.D.
Jimmy Lee, CCC-SLP
2:30 p.m. – 3:30 p.m.
‘Talk to My Face, Not
Enjoying Music with a
Biological Restoration
Surviving the Stress of
My Feet!’—How to
Cochlear Implant
of Hearing; Are We
Hearing Loss: Adovcate for Yourself
Getting Any Closer?
What You Can Do
in Times of Illness
(runs until 3:45 p.m.)
The Wireless Industry:
Finding the Cell
Phones or Mobile
Devices to Meet
Your Needs
Anne Marie Richard Reed & Matthew Kelley, Ph.D.
Ellen Rupert &
Killilea, R.N.
Donna L. Sorkin, M.A.
Donna Wayner, Ph.D.
(Q&A 3:30 p.m. –
4:15 p.m.)
Matthew Gerst, Esq.
Continuing Education Units (CEUs)
Application for Convention 2011 CEUs has been approved by the University of Maryland, College Park. The University of Maryland
is approved by the Continuing Education Board of the American-Speech-Language-Hearing Association (ASHA) to provide continuing
education activities in speech-language pathology. This program is approved for a maximum of 1.4 CEUs, variable level, professional
area. ASHA approval of continuing education sponsorship does not imply endorsement of course content, specific products, or clinical
procedures.
Convention 2011 has been approved for 1.4 CEUs by the American Academy of Audiology
Lifetime Achievement Award
The Lifetime Achievement Award is given to FCC Commissioner Michael J. Copps for his lifelong
commitment to accessibility for people with disabilities and specifically for people with hearing
loss. Due to his exemplary leadership, people with hearing loss have unprecedented access to
telecommunications and media in all aspects of daily life. The award will be presented in the
Regency Ballroom on Thursday, June 16, 2011, at 1:45 p.m.
14
E D U C AT I O N P R O G R A M S C H E D U L E
Relationships (with
Your Family, Friends
and Employer)
Young Adults
Kennedy/Jefferson
Lincoln/Roosevelt
8:30 a.m. –
Hearing Aid
Communicating
Don’t Let Ototoxic
Sound for Seniors:
Dare to Be
9:30 a.m. Compatibility (HAC)
Effectively with
Drugs Flip Your
An Honest Look at
Different
in the 21st Century
Audiologists During
World Upside Down
Hearing Loss in the
Mapping
55+ Community
Al Baum & Tony Jasionowski
Virgilene Mills
9:45 a.m. –
Movie Access—
The Importance of
10:45 a.m. The Battle Continues
Connectivity for People
with Hearing Loss
John Waldo, Esq.
Jo Ann Smith
Neil Bauman, Ph.D.
What Children
with CIs Need
at School
8 a.m. Coffee
8:30 a.m. Start
Susanna Dussling
Donna Sorkin
Clinical Implications
The Dozen Most
The ABC’s of
and Outcomes of
Effective Communication Stress Produced
Active Round Window
Strategies for the
by Communication
Stimulations for
Workplace
Difficulties
Conductive or Mixed
Hearing Loss
12:30 p.m. –
1:30 p.m.
Janet Trychin,
Au.D.
11 a.m. –
Breaking Down Beware: The Droids
Beyond Hearing The Odyssey of
Self-Advocacy
Noon
Barriers on the Job
Are Coming
Aids—Are Cochlear
Hearing Loss:
in Real Life
Implants Right
Tales and Triumphs
for Me?
for Families
1:45 p.m. –
2:45 p.m.
Lise Hamlin &
David Gayle
Perry Hanavan, Au.D.
Scott Bally, Ph.D. &
Bonnie O’Leary
Coaching Parents
Through the Early
Years
Sam Trychin,
Ph.D.
Meg Dillon, Au.D.,
CCC-A
Sheila Adams
Parents &
Educators
(Saturday Only)
Conference Theater
Elizabeth MacDonald Michael Harvey, Ph.D.
Annie Keenon
1:15 p.m. –
Planes, Trains, and
Experiences as a Tinnitus: Current
Trying to Escape by
Recognition of
2:15 p.m. Automobiles—Travel
Bilateral Cochlear
Neuroscience Getting Trapped:
Self-Advocacy
Tips for Individuals
Implant Recipient
Research and
Using Unhealthy Coping
Skills for the
with Hearing Loss
Theories
Skills to Grieve
Young Adult or
Hearing Loss
Teen with
Hearing Loss
Tina Childress,
Wayne Roorda
CCC-A
Amber Leaver,
Jessica Holton, LCSW Brenda Schmidt
Ph.D.
2:30 p.m. –
Encouraging Cognition Friendly
Dementia: Connection or
3:30 p.m. Transparency in
Amplification & Misdiagnosis and
Isolation?
Hearing Aid Policy
Listening Success
Hearing Loss
Elissa Schuler Douglas Beck, Au.D.
Michael Bower
Cathy Kooser, MSW
Adair, Ph.D.
EDUCATION PROGRAM SCHEDULE
Saturday,
Advocacy &
Medical Issues
June 18
Government Affairs
Hearing Technology
Communication
Potomac 1 & 2
Potomac 5 & 6
Potomac 3 & 4
Minimal Hearing
Loss—Not a Big
Deal, Right?
Jeanne Pease
3 p.m. –
4 p.m.
Common Pitfalls of
Parenting Your
Child with
Hearing Loss
Alison Freeman,
Ph.D.
Young, Hard of
Hearing and
Exceptional:
Achieving Success
in Your
Professional Career
Malik El-Amin
15
EDUCATION PROGRAM WORKSHOP DESCRIPTIONS
E D U C AT I O N P R O G R A M W O R K S H O P D E S C R I P T I O N S
Education Program for the Hearing Loss Association of America Convention 2011
Thursday, June 16
1:45 p.m. – 3:15 p.m.
The FCC—Working for People
with Hearing Loss
Regency Ballroom
Panel Moderator: Karen Peltz Strauss,
Deputy Bureau Chief, Consumer and
Governmental Affairs Bureau
The FCC is charged with regulating interstate and international communications
by radio, television, wire, satellite and
cable. The laws they enforce touch most
Americans, and people with hearing loss
are no exception: the FCC develops the
rules for and oversight of laws that cover
everything from captions on televisions to
hearing-aid-compatible phones, to IP and
landline Relay services to Internet access. The FCC is there to see to it that the
laws are enforced, answer questions and
field complaints. This session will be your
opportunity to hear what’s on the agenda
of the FCC directly from the people
who work there. You’ll learn about the
newly- enacted 21st Century Communications and Video Accessibility Act of
2010 (the Accessibility Act) and how that
law will affect you. You’ll get the reports
on the status of television captioning and
hearing-aid-compatible phones.
And, you’ll have a chance to ask
questions directly to the people in the
know. Join us for this plenary session that
will help you learn how to get the access
you need for the technology you use.
3:30 p.m. – 4:30 p.m.
Consumer Reports on Hearing Loss
Regency Ballroom
Presenters: Elissa Schuler Adair, Ph.D.,
Manager, Health Care Research,
Consumer’s Union (publisher of
Consumer Reports) and Tobie Stanger,
Senior Editor, Consumer Reports
In July 2009, Consumer Reports published
“Hearing well in a noisy world: Hearing
aids, hearing protection & more” with its
survey of 1,100 hearing aid users, product
16
testing and secret shoppers. In May 2010,
the Hearing Journal asked hearing aid
dispensers related questions. Here, Dr.
Adair will describe “the making of ” the
Consumer Reports article and consider if
auto ratings (invoice pricing, reliability,
owner satisfaction) work for hearing aids.
HLAA members can suggest topics for
future investigations.
Friday, June 17
9 a.m. – 12 p.m.
Research Symposium: The Impact
of Noise on Hearing Loss
Regency Ballroom
Sponsored by Deafness Research Foundation
Moderator: George A. Gates, M.D.,
Medical Director of the Deafness Research Foundation, Emeritus Professor of
Otolaryngology-Head and Neck Surgery;
Director Emeritus, Virginia Merrill Bloedel Hearing Research Center, University
of Washington School of Medicine
Presenters:
William W. Clark, Ph.D., Director of the
Program in Audiology and Communication Sciences (PACS) at Washington University School of Medicine in St. Louis,
Missouri; Professor in the Department of
Otolaryngology and the Department of
Education
Sharon G. Kujawa, Ph.D., Associate
Professor of Otology and Laryngology,
Harvard Medical School; Director of the
Department of Audiology, Massachusetts
Eye and Ear Infirmary, Boston
William J. Murphy, Ph.D., Captain, U.S.
Public Health Service, National Institute
for Occupational Safety and Health
William W. Clark, Ph.D. will present The
“Epidemic” of Hearing Loss in Adolescents: Opinions vs. Data. A summary of
the historical data describing hearing levels
of youth and adolescents from the 1950s
through 2006, obtained from industrial
populations and from the National Health
and Nutrition Examination Surveys, will
be reviewed. The extant data demonstrate
that today’s teenagers have better hearing
than their parents or grandparents did
when they were teenagers. Implications
for hearing conservation efforts focused on
young people will be discussed.
Sharon G. Kujawa, Ph.D. will present Adding Insult to Injury: Progressive
Cochlear Nerve Degeneration After “Temporary” Noise-Induced Hearing Loss.
Overexposure to loud sound can cause
temporary or permanent hearing loss and
injures delicate mechano-sensory and
neural structures of the inner ear. After
exposure, recovery of hearing sensitivity
has been assumed to indicate reversal of
this damage and no persistent or delayed
consequences for auditory function. In
contrast, new research using powerful
cochlear functional assays and confocal
imaging of the inner ear has shown that
sound overexposures, even those that
result in completely reversible sensitivity
losses, nevertheless go on to cause dramatic and ongoing degeneration of the cochlear nerve. This primary neurodegeneration
alters how ears age after noise, and likely
contributes to speech-in-noise difficulties
other perceptual anomalies commonly
associated with inner ear damage.
William J. Murphy, Ph.D. will
present Impulsive Noise Exposure in
the Workplace: Sources and Assessment.
Dr. Murphy will discuss the issues of
occupational noise exposure, impulse
and impact noise exposure, and HPDs
(Hearing Protection Devices) regulations.
1:15 p.m. – 2:15 p.m.
‘Let’s Loop America’ Begins
with You!
Potomac 1 & 2
Presenter: Juliëtte Sterkens, Au.D. is an
audiologist in private practice and is a
partner in Fox Valley Hearing Loop, LLC.
Hearing loops double the functionality
of your hearing aids or cochlear implant.
Learn how to effectively advocate for
hearing loop installations in churches
and public places, and how easy it is to
get involved or how to get involved as an
E D U C A T I O N P R O G R A ME DWU O
CR
AK
T ISOHNO P
P RD
OEGSRCARMI P T I O N S
1:15 p.m. – 2:15 p.m.
New Options in Auditory
Rehabilitation
Potomac 5 & 6
Presenter: John Niparko, M.D., is the Interim Director, Department of Otolaryngology-Head and Neck Surgery; George T.
Nager Professor, Department of Otolaryngology-Head and Neck Surgery; Director,
Division of Otology, Audiology, Neurotology, and Skull Base Surgery; and Director,
The Listening Center, all at Johns
Hopkins Medicine.
Our ability to comprehend the sounds
as meaningful communication relies on
accurately organizing, filing, and retrieving perceptions of the sounds of speech
within the central nervous system. The
human auditory system normally discerns
variations in sound loudness, pitch, and
duration. Auditory memory imparts communicative value. Together these processing stages form the basis for understanding spoken communication. This presentation will discuss how hearing aids and
cochlear implants can provide opportunities for natural listening through effectively restored hearing.
1:15 p.m. – 2:15 p.m.
Health Care Careers…Charting
Your Course as a Hard of Hearing
or Deaf Individual
Potomac 3 & 4
Presenters:
Carolyn Stern, M.D., is the medical
director and school physician at Rochester
School for the Deaf, as well as a Staff
Physician at St. Mary’s Hospital. She
is a partner in DeafDOC.com.
Al Spanjer is a founding partner of
DeafDoc.com.
People with hearing loss can do anything…why not the health care field?
There is a critical shortage of health
care professionals, and this shortage will
increase as our nation ages. As a person
with hearing loss, Dr. Carolyn Stern, a
board certified family physician with more
than 25 years experience in health care,
will show you different methods, tools and
resources that you can use. In the process,
she will highlight her own personal experiences, as well as exciting new prospects
with crucial players.
1:15 p.m. – 2:15 p.m.
Communication Therapy:
An Integrated Approach
Kennedy/Jefferson
Presenter: Jimmy Lee, M.S., CCC-SLP,
is a speech-language pathologist in the
department of Hearing, Speech and Language Sciences at Gallaudet University.
Persons with hearing loss, newly identified or more longstanding, face challenges
when it comes to communication. Individuals who have been educated regarding
communication and the potential threats
to effective communication are equipped
to be advocates for themselves. Communication difficulties can negatively
affect relationships both personal and
professional. This workshop is designed to
provide a framework for communication,
skill areas based on the Gallaudet University Integrated Therapy model, and strategies for improving overall communicative
effectiveness.
1:15 p.m. – 2:15 p.m.
‘The Art of Telling’—Or How
to Tell Your Date/Boss/Friend
About Your Hearing Loss
Lincoln/Roosevelt
Presenter: Alison Freeman, Ph.D., is a
clinical psychologist (marriage and family
therapy) in private practice since 1986.
She also works part-time at California
State University at Northridge (CSUN).
Effective communication with “hearing
people” requires specific and concrete
descriptions of what we need as persons
with hearing loss. This presentation will
focus on effective strategies in helping
other people understand how to com-
municate with us. Common mistakes
and erroneous assumptions that hinder
communication will be addressed; i.e.,
not telling about our hearing loss because
of embarrassment, etc. Educating others
about what we need reduces stress for
both the person who is hearing as well
as the person with hearing loss.
2:30 p.m. – 3:30 p.m.
“Talk to My Face, Not to My Feet!”
Learn How to Advocate for Yourself
during Times of Illness and in Need
of Medical Care
Potomac 1 & 2
Presenter: Anne Marie Killilea, R.N.,
is associate professor in Nursing Education at Bunker Hill Community College
(Charlestown, MA).
An important momentum in the delivery
of health care today is to provide culturally competent care to all individuals.
Little information has been written to
help health care providers learn how to
communicate to patients with hearing
loss. Improvement in communication
enhances the health care process for the
hard of hearing patient. The patient with
hearing loss must advocate for themselves
by learning how to teach health care providers how to communicate with them
when they are sick.
EDUCATION PROGRAM WORKSHOP DESCRIPTIONS
audiologist/dispenser. Learn what telecoil
settings are the most useful in a hearing
loop. Progress of the speaker’s effective
hearing loop advocacy that has resulted
in close to 75 hearing loop installations
in her region where there was only one in
early 2009. Handouts will be provided
for you to start “looping” the day after
the convention.
2:30 p.m. – 3:45 p.m.
Enjoying Music with
a Cochlear Implant
(Note this workshop will run 15 minutes
longer than others in this time slot.)
Potomac 5 & 6
Presenters:
Richard Reed is a cochlear implant user
who is a musician, writer, and lecturer.
Donna L. Sorkin, M.A. is vice president
of Consumer Affairs, Cochlear Americas.
She received her master’s degree at
Harvard University Kennedy School.
While no cochlear implant can replicate
the natural hearing of music for cochlear
implant users, there are strategies that can
enhance music enjoyment. Music may
not sound the same to a late-deafened
continued on page 18
17
EDUCATION PROGRAM WORKSHOP DESCRIPTIONS
E D U C AT I O N P R O G R A M W O R K S H O P D E S C R I P T I O N S
Friday, June 17
Enjoying Music with
a Cochlear Implant continued
adult, but music can nonetheless be a positive experience and a regular part of one’s
life—just as it was before a their hearing declined. This workshop is for those
with cochlear implants and other family
members. It moves beyond a past focus
on the poor pitch perception capabilities
of cochlear implant users and instead emphasizes the strategies and practice tools
that can enhance the music experience for
those with “electric ears.” New rehabilitation tools will be reviewed and discussed.
Musician and songwriter Richard Reed,
a cochlear implant user, will be one of
the workshop trainers providing details
on his own odyssey back to music.
2:30 p.m. – 3:30 p.m.
Biological Restoration of Hearing:
Are We Getting Any Closer?
Potomac 3 & 4
Presenter: Matthew Kelley, Ph.D., is
the principal investigator at the Porter
Neuroscience Research Center, National
Institute on Deafness and Other Communication Disorders, National Institutes
of Health.
Most instances of hearing loss are caused
by the loss of specialized cells, such as
mechanosensory hair cells or spiral ganglion neurons, within the cochlea. Once
these cells are lost, they are not replaced.
However, ongoing biomedical research
has begun to identify the genetic signals
that are required to initiate the formation of both hair cells and spiral ganglion
neurons. The results of these studies have
the potential to lead to the development
of regenerative therapies.
18
All too often, the stress associated with
hearing loss is overlooked. The challenges
of daily living with a hearing loss can
drain our energy and sometimes leave us
feeling exhausted, irritable and even physically sick. The good news is that we can
take control of our stress by identifying
our individual stressors and develop a personal action plan to begin to take charge.
This workshop will help the attendee and
their significant other to do this.
2:30 p.m. – 4:15 p.m.
(Q&A with industry representatives
from 3:30 p.m. – 4:15 p.m.)
The Wireless Industry: Finding
the Cell Phones or Mobile
Devices to Meet Your Needs
Lincoln/Roosevelt
Presenter: Matthew Gerst, Esq., Counsel,
External and State Affairs for CTIA –
The Wireless Association
®
This workshop provides an overview of
the latest developments in wireless devices
and services for individuals with a hearing
loss who are students, professionals or
young at heart. If you want to know more
about how hearing aid compatibility with
wireless handsets and innovative mobile
services can open or enhance job opportunities, this panel is for you.
Saturday, June 18
(Parents and educators, you may attend any
of the workshops in addition to those scheduled in the Conference Theater.)
8 a.m. Coffee/Tea
8:30 a.m. – Noon
What Children with Cochlear
Implants Need at School
Conference Theater
2:30 p.m. – 3:30 p.m.
Surviving the Stress of Hearing
Loss: What You Can Do
Kennedy/Jefferson
Presenters:
Donna L. Sorkin, M.A., is the vice
president of Consumer Affairs, Cochlear
Americas.
Presenters:
Ellen Rupert is a self-employed training
consultant.
Ginger Grant, Au.D., CCC-A, is the
regional clinical technical manager for
Cochlear Americas.
Donna Wayner, Ph.D., is an audiologist
and president & CEO of Hear Again, Inc.
This course will review key topics that
can help achieve a favorable classroom
environment as well as provide guidance
for the classroom teacher. Among the
topics to be addressed are: FM systems
and the school’s responsibility for providing them, classroom acoustics, troubleshooting cochlear implant technology,
the role of classmates, and best practices
for teachers in the classroom.
8:30 a.m. – 9:30 a.m.
Hearing Aid Compatibility (HAC)
in the 21st Century
Potomac 1 & 2
Presenters:
Al Baum, Engineering Manager for
Uniden, is very active in the industry
standards committees—both for the
Telecommunications Industry Association
(TIA) and the Institute of Electrical and
Electronics Engineers (IEEE)
Tony Jasionowski is the Senior Group
Manager of Accessibility, Corporate &
Government Affairs, Panasonic Corporation of North America.
The presenters will provide an update to
changes to TIA-1083 which increases the
scope of the standard’s applicability to
more products and a history of the standard. They will also explain the new “Conversational Gain” approach to measuring
acoustic output level of telephones, and
provide information on the new project
to write TIA-4953 “Acoustic Performance
Requirements and Measurement Methods
for High-Gain Amplified Telephones.”
8:30 a.m. – 9:30 a.m.
Communicating Effectively with
Audiologists during Mapping
Potomac 5 & 6
Moderator: Virgilene Mills is a teacher
of students with hearing loss in the prekindergarten auditory-oral classroom,
Duval County Public Schools, Jacksonville, Florida. She is a bilateral cochlear
implant user, and is a member of the
MED-EL patient support team.
Creating a good hearing experience
through the technology of cochlear implants requires users and audiologists to
be able to effectively communicate during
the mapping session. This workshop will
bring together a panel of audiologists
representing each of the three cochlear
E D U C A T I O N P R O G R A ME DWU O
CR
AK
T ISOHNO P
P RD
OEGSRCARMI P T I O N S
systems and taught graduate level courses
for teachers. She serves as a Bionic Ear
Association (BEA) volunteer.
8:30 a.m. – 9:30 a.m.
Don’t Let Ototoxic Drugs
Flip Your World Upside Down
Potomac 3 & 4
Presenter: Susanna Dussling is an accomplished equestrienne who won approval
from the U.S. Equestrian Federation to
use her FM system at horse shows. She
is committed to help to erase the stigma
associated with hearing loss.
Presenter: Neil Bauman, Ph.D., is the
founder/owner/executive director of the
Center for Hearing Loss Help. He has
done a decade of research into the ototoxic
side effects of drugs, herbs and chemicals
resulting in the comprehensive 798-page
book, Ototoxic Drugs Exposed, now in its
3rd edition.
“Ototoxic” is a word people seldom hear
about until some ototoxic drug has robbed
them of their hearing, caused their ears
to ring or damaged their balance. Come
learn what ototoxic drugs are, what kind
of damage such drugs do to our ears, and
tips for minimizing the risk of experiencing ototoxic side effects.
8:30 a.m. – 9:30 a.m.
Sound for Seniors: An Honest
Look at Hearing Loss in the
55+ Community
Kennedy/Jefferson
Presenter: Sheila Adams, is a late-deafened
adult who was a hearing aid user for 20
years before getting her first cochlear implant in 2000 and her second in 2008. She
has 26 years of experience in education
as a teacher of learning disabled students
in both the public and private sector.
She also served as director of a learning
disabilities program in two private school
Does it seem sadly ironic that just when
people finally can retire from full-time employment and have the time to spend with
their extended family, they are plagued
with an inability to hear their loved ones?
This presentation will discuss the unique
challenges that hearing loss imposes on
seniors. Sheila explains why some seniors
have a valid reluctance to choose a cochlear implant and dispels some myths that
exist regarding cochlear implant candidacy
in older adults.
8:30 a.m. – 9:30 a.m.
Dare to Be Different
Lincoln/Roosevelt
Ms. Dussling tells a true story of a lady
and her two “golden boys” (Megiddo and
Chance, two Arabian horses). They all
overcome physical challenges to be champions both in life and the show ring. It is
a story of hope, adversity, and big dreams.
They were not afraid to go after their
goals and aspirations. Susanna shares her
experiences with ALDs and provides the
principles to live a successful life.
9:45 a.m. – 10:45 a.m.
Movie Access—The Battle
Continues
Potomac 1 & 2
Presenter: John Waldo, Esq., Advocacy
Director and Counsel to the Washington
State Communication Access Project
(Wash-CAP).
Wash-CAP has sued the major corporate
theater chains in Washington state. He
has been professionally involved on a daily
basis with the battle for captioned movies.
Attorney Waldo will provide an update on
where we are and where we still need to go
in that battle.
The past year has been a watershed
year in the long battle for meaningful access to movies. The workshop will discuss
the current state of the law, including possible new federal regulations and the status
of various lawsuits.
This presenter gave a presentation
at Convention 2010 on the battle for
captioned movies. A great deal has gone
on since then, most notably the federal
Department of Justice’s proposal that
theaters equip 50 percent of their screens
to show captioned movies. The presenter
will analyze and discuss that proposal, the
comments submitted and the hearings
that took place, and the status of the
matter at this time. The presenter will
also talk about the resolution if one has
occurred) of the Washington State case on
movie captioning, which was scheduled
to go to trial in March of 2011.
9:45 a.m. – 10:45 a.m.
The Importance of Connectivity
for People with Hearing Loss
Potomac 5 & 6
Presenter: Jo Ann Smith, M.A.,
audiologist, is a trainer and education
specialist with Oticon.
Staying connected is important for everyone, but has been difficult for people
with hearing loss. Now with new wireless
technology, hard of hearing people can
also experience the ease of telephone use
and the enjoyment of watching television
with utilizing Bluetooth technology. A
positive patient experience with watching
TV and listening on the phone results in
an increase in user satisfaction levels with
hearing aids. This workshop will discuss
the new wireless technology and the importance of allowing hearing aid users the
freedom of using phones and TVs.
EDUCATION PROGRAM WORKSHOP DESCRIPTIONS
implant companies and be moderated
by a cochlear implant user. Initially, the
moderator will briefly present the basic
vocabulary of an audiogram (i.e., hertz,
pitch, loudness). This will be followed by
a brief introduction of each of the audiologists on the panel representing each
of the cochlear implant companies.
Participants will be encouraged
to ask questions of the panel regarding
terminology of cochlear implants (i.e.,
microphone, coding strategies) and ways
to more effectively describe their hearing
experiences. Participants will also have
the opportunity to ask for suggestions
from the panel on ways to build a positive
working relationship with an audiologist
toward the end goal of an improved
hearing experience.
9:45 a.m. – 10:45 a.m.
Clinical Implications and
Outcomes of Active Round Window
Stimulation for Conductive or
Mixed Hearing Loss
Potomac 3 & 4
Presenter: Meg Dillon, Au.D., CCC-A,
is employed as an audiologist by the
University of North Carolina at
Chapel Hill School of Medicine.
Mixed and conductive hearing losses associated with chronic middle ear problems
can present challenging audiologic and
continued on page 20
19
EDUCATION PROGRAM WORKSHOP DESCRIPTIONS
E D U C AT I O N P R O G R A M W O R K S H O P D E S C R I P T I O N S
Saturday, June 18
Clinical Implications continued
otologic cases for treatment and management. UNC, as the leading center of a
multi-institutional FDA-regulated clinical
trial has evaluated the safety, feasibility and benefit of the Vibrant middle
ear implant device to provide a viable
therapy option for patients with mixed
and conductive hearing losses. We will
report on the candidacy criteria, procedures and associated outcomes. Dr. Dillon
will provide an overview of active round
window stimulation and to show typical
results. She will also review and provide an
overview of typical clinical algorithms.
9:45 a.m. – 10:45 a.m.
The Dozen Most Effective Communication Strategies for the Workplace
Kennedy/Jefferson
Presenters:
Scott Bally, Ph.D., is an aural rehabilitationist at the Lesner & Associates Hearing Center, Alexandria, Virginia. He is a
certified peer mentor through Gallaudet
University.
Bonnie O’Leary is a certified hearing loss
support specialist and is the Director of
Community Outreach Programs at the
Northern Virginia Resource Center for
Deaf and Hard of Hearing Persons.
The use of amplification and the development of speech reading skills are excellent
primary steps for addressing the problems
associated with hearing loss. To complement these efforts, the skills and abilities
to utilize a wide repertory of refined communication strategies for both the person
with hearing loss and co-workers will help
maximize communication. This presentation explores a dozen proven approaches
for helping people with hearing loss and
their co-workers communicate more
effectively in the workplace.
20
9:45 a.m. – 10:45 a.m.
The ABCs of Stress Produced by
Communication Difficulties
Lincoln/Roosevelt
Presenter: Sam Trychin, Ph.D. is currently a psychologist in private practice, a
consultant to Stairways Behavioral Health,
and on the faculty of Penn State – The
Behrend College, Erie, PA.
Human beings have a built-in predisposition to experience negative emotions
when there is threat to disruption of
their connection with significant other
people. Those of us who have hearing loss
are at high risk for experiencing social
disconnections caused by communication
difficulties. This workshop will explore a
variety of strategies that people can adopt
to reduce communication difficulties and
prevent becoming socially disconnected.
11 a.m. – Noon
Breaking Down Barriers on the Job
Potomac 1 & 2
Presenters:
Lise Hamlin is the director of public
policy at the Hearing Loss Association of
America (HLAA). Lise joined the staff of
HLAA in April 2008 after being a longtime advocate and HLAA board member.
David Gayle, Esq., served as an attorney
for the National Aeronautics and Space
Administration (NASA) from 1974 to
2007. Since 2007, he has served as a
volunteer and part-time counsel to HLAA,
assisting and supporting advocacy efforts
with advice on disability rights law in
areas such as employment, access to public
accommodations, telecommunications,
and consumer protection.
Do you know your rights as an employee
with a hearing loss? HLAA has seen an
increase in the number of people with
problems related to their hearing loss on
the job. We have worked with people
who have been harassed on the job, who
have been threatened with losing their
job, or who have been not been allowed
to wear their hearing aids during testing
to qualify for a job. The presenters will
discuss employment issues for people with
hearing loss.
11 a.m. – Noon
Beware: The Droids Are Coming
Potomac 5 & 6
Presenter: Perry Hanavan, Au.D., is an
assistant professor and audiologist at
Augustana College, Sioux Falls, SD.
Smartphones are everywhere. Droids
(Androids), the iPhone, the Windows
Phone, and Blackberry are all smartphones. Smartphone technology can
facilitate numerous services for persons
with hearing loss. This presentation will
demonstrate and review the various types
of hearing-aid-compatible smartphones
and a variety of helpful smartphone apps
for persons with hearing loss.
11 a.m. – Noon
Beyond Hearing Aids—Are Cochlear
Implants Right for Me?
Potomac 3 & 4
Presenter: Elizabeth MacDonald is an
audiologist on staff at Advanced Bionics.
Hearing loss is a condition that is underdiagnosed and in many cases is untreated
or ineffectively addressed. While it is
estimated that 11 percent of the U.S.
population experiences a hearing loss,
less than 25 percent uses amplification
(i.e., hearing aids, assistive listening
devices, etc.). Further, many people with
severe-to-profound hearing loss no longer
adequately benefit from traditional amplification, and may be candidates for cochlear implants. However, currently only
a small fraction of those who qualify for
this hearing loss treatment option actually
receive a cochlear implant.
Our discussion will focus on the current candidacy for cochlear implants and
practical ways to determine if someone
should consider taking this next step.
We will offer an update on the advances in
cochlear implant technology and we will
highlight some of the benefits experienced
by many of the people who have chosen
to receive a cochlear implant. Further, we
will discuss the added benefits of bilateral
listening, including the use of bilateral
cochlear implants as well as the use of
a hearing aid with a cochlear implant.
Finally, we will provide resources for
those who want to learn more about
cochlear implants as an option to
experience better hearing.
E D U C AT I O N P R O G R A M W O R K S H O P D E S C R I P T I O N S
Presenter: Michael Harvey, Ph.D., is a
clinical psychologist in private practice;
Diplomate, American Board of Professional Psychology (A.B.P.P.).
Hearing loss doesn’t just affect an individual, but also one’s family and friends.
For more than three decades, Dr. Harvey
has had the privilege of bearing witness to
tales of triumph from families in which
there is a member with hearing loss. In
this lecture, he will discuss stories from
his psychotherapy practice that portray:
1) how psychological, social and spiritual
influences shape one’s experience of hearing loss and that of significant others; and,
2) how through these relationships, one
can cope with the fallout of hearing loss
as well as catalyze a “psychological leap”
to reap the benefits. In other words, how
both people can be changed by one having
a hearing loss. He will discuss how crises
have a way of not only crushing but also
strengthening the human spirit.
11 a.m. – Noon
Self-Advocacy in Real Life
Lincoln/Roosevelt
Presenter: Annie Keenon is a student at
the University of Oregon, completing a
B.S. in Journalism. She is an executive
board member of the AccessABILITY
Student Union, a media reporter on the
Ethos Web team (campus multicultural
magazine), and founding member of the
Disability Alliance of Chapman.
Self-advocacy is a buzzword of many
minority communities—but why is it so
important in the first place? This presentation will deepen your understanding
of self-advocacy by providing a guide to
navigating real-life circumstances, sharing
stories from other hard of hearing young
adults, and explaining basic legal rights.
The presenter will explain that
although self-advocacy seems like a simple
concept, it can be difficult to translate to
real life. It’s important on both a personal
level and on a community level. Three
areas that often frustrate hard of hearing
young adults and make it difficult to selfadvocate, will be addressed: “social interac-
tions,” including telephone conversations,
conversing in group settings, and videos
(particularly in public areas); getting
accommodations in the classroom and
in the workplace; and basic legal rights that
apply to the hard of hearing and
deaf community.
12:30 p.m. – 1:30 p.m.
Coaching Through the Early Years
Conference Theater
Presenter: Janet Trychin, Au.D., is
employed by Edinboro University and
Barber National Institute in Erie, PA.
Families are surprised when they find their
new infant does not pass the newborn
hearing screening when they are born. Not
only are they surprised, but seldom do they
know what to do next. This presentation
will help coach parents with young children
with hearing loss through the early years,
encouraging the family with strategies and
activities to strengthen family bonds, while
opening avenues for speech and language
development.
1:15 p.m. – 2:15 p.m.
Planes, Trains, and Automobiles—
Travel Tips for Individuals with
Hearing Loss
Potomac 1 & 2
Presenter: Tina Childress, M.A., CCC-A,
is an educational audiologist with the
Urbana School District & Illinois
School for the Deaf.
What if I don’t hear the gate change? Can
I go through the X-ray machine with my
cochlear implant? What happens if I get
in an accident and I can’t communicate
with emergency personnel? What if there’s
a fire at the hotel? When you have hearing
loss, these concerns are ever-present. We’ll
discuss different modes of travel, lodging
and ways to be safe on the road. Come and
discover some strategies for being a savvy
traveler!
1:15 p.m. – 2:15 p.m.
Experiences as a Bilateral
Cochlear Implant Recipient
Potomac 5 & 6
Moderator: Wayne Roorda is an IT
specialist with the U.S. Department of
Defense – Defense Logistics Agency.
He is a bilateral implant recipient and
has served on the national HLAA Board
of Trustees.
Panel members:
Advanced Bionics: Shelia Adams
and Barbara Abineri
Cochlear Americas: Rosemary Tuite
and Laurie Pullins
Med-El: Virgilene Mills and
Jimmy Mobley
The panel is made up of individuals with
bilateral cochlear implants. The members
will be representing all three FDA approved cochlear implant manufacturers.
Possibly one or more of the panelists may
be a parent of a child with bilateral cochlear implants. A brief bio of each panel
member will be distributed at the beginning of the presentation. Panel members
will be asked a series of questions and
each in turn may answer as it applies to
their experiences. Each will give a brief
background of their hearing loss and their
journey of going bilateral and why they
went bilateral. Each will describe their
experiences of their daily life and how
being bilateral has improved their outlook
on their lives. If time is available questions
will be taken from attendees.
1:15 p.m. – 2:15 p.m.
Tinnitus: Current Neuroscience
Research and Theories
Potomac 3 & 4
EDUCATION PROGRAM WORKSHOP DESCRIPTIONS
11 a.m. – Noon
The Odyssey of Hearing Loss:
Tales and Triumphs for Families
Kennedy/Jefferson
Presenter: Amber Leaver, Ph.D., is a Postdoctoral Research Fellow at Georgetown
University.
Tinnitus is a common disorder characterized by a persistent ringing in the ear in
the absence of an external sound. There
is currently no cure for tinnitus, and
although a number of treatments are available, they are not always completely effective, and do not work for every patient.
This workshop will focus on neuroscientific research into the brain basis of tinnitus,
and how it can inform the development
effective treatments for this little understood disorder.
continued on page 22
21
EDUCATION PROGRAM WORKSHOP DESCRIPTIONS
E D U C AT I O N P R O G R A M W O R K S H O P D E S C R I P T I O N S
Saturday, June 18
1:15 p.m. – 2:15 p.m.
Trying to Escape by Getting Trapped:
Using Unhealthy Coping Skills to
Grieve Hearing Loss
Kennedy/Jefferson
Presenter: Jessica Holton, MSW, LCSW,
is a Licensed Clinical Addiction Specialist
(LCAS), certified to provide treatment to
people with hearing loss.
Society encourages people to deal with
struggles quickly and quietly. Such messages are a perfect foundation for developing unhealthy coping skills. Grief that
is associated with hearing loss is often
misunderstood by the individual, as well
as their friends, family, and/or co-workers.
Individuals often turn to unhealthy coping skills to cope with the misunderstood
grief. Developing and using healthy coping skills is essential in dealing with life’s
difficulties associated with hearing loss.
1:15 p.m. – 2:15 p.m.
Recognition of Self-Advocacy
Skills for the Young Adult or
Teen with Hearing Loss
Lincoln/Roosevelt
Presenter: Brenda Schmidt, B.S. Ed, MA
Ed, MS Ed, is the supervisor of Teachers and Programs for Hearing Impaired
Students, Plainfield Community Consolidated Schools District #202 (IL).
The majority of students who are deaf or
hard of hearing and receive educational
services are serviced through what are
called “itinerant programs.” This means
they attend their neighborhood school in
general education classrooms, while receiving support from a traveling, or “itinerant” teacher of deaf and hard of hearing
students. As such, these students are often
in positions where they are the only one
in their school receiving such services and
dealing with the challenges of navigating
a hearing world.
When these students are young, it is
the responsibility of parents, teachers, and
staff to make sure that the students are put
in a position to derive maximum benefit
22
from their learning and social environments. However, as the students reach
middle school and high school age, the
responsibility to advocate for their needs
begins to shift to the students themselves which poses numerous challenges.
Advocating for themselves and choosing
to take risks involved in participating in
activities with hearing peers can seem like
insurmountable tasks at times. Yet the
need to advocate for themselves and to
get involved often remains the key to real
world success for these students.
1:45 p.m. – 2:45 p.m.
Minimal Hearing Loss—
Not a Big Deal, Right?
Conference Theater
Presenter: Jeanne Pease is a special education teacher with Tulsa Public Schools –
Memorial HS.
Participants will learn how prevalent
hearing loss is in schools, and understand
how even a minimal hearing loss can have
a negative educational impact. By taking
an “unfair spelling test,” participants will
experience some of the effects of hearing
loss, and consider strategies in the classroom to overcome these effects. A primary
strategy is to improve the listening environment by increasing the signal-to-noise
ratio; one effective approach is the use of
classroom amplification systems.
2:30 p.m. – 3:30 p.m.
Encouraging Transparency
in Hearing Aid Pricing
Potomac 1 & 2
Presenter: Elissa Schuler Adair, Ph.D.,
Public Health Researcher, Manager,
Health Care Research, Consumer’s Union
(publisher of Consumer Reports)
This workshop will continue discussion about Consumer Reports research on
hearing aids begun in the plenary session
(Thursday, June 16, 3:30 p.m. – 4:30
p.m.). Working in groups, we will compile
information from HLAA members about
their hearing aid purchases and brainstorm
how these experiences might be improved.
After prioritizing consumer advice, we will
consider the pros and cons of approaches
for reaching consumers and advocating for
a purchase process that enhances value by
allowing comparison of prices, products
and services.
2:30 p.m. – 3:30 p.m.
Cognition Friendly Amplification &
Listening Success
Potomac 3 & 4
Presenter: Douglas Beck, Au.D. CCC-A,
is employed by Oticon as the director of
professional relations and by the American
Academy of Audiology as the web content
editor.
People who wear hearing aids need more
than “loudness” to have a successful
listening experience. Indeed, modern
hearing aids do much more than make
sounds louder. In this presentation, we’ll
review modern technologies such as adaptive directionality, wireless hearing aids,
advanced digital algorithms, extended
bandwidths and digital feedback reduction
to review how and why these technologies
improve the ability of the wearer to listen
to speech (and other sounds) in difficult
listening environments. A brief question
and answer period will be provided.
2:30 p.m. – 3:30 p.m.
Dementia: Misdiagnosis
and Hearing Loss
Potomac 5 & 5
Presenter: Michael Bower is the education
department lead trainer for Alzheimer’s
Association, Western & Central Washington Chapter. She has more than 23 years
experience working in eldercare settings
as an Activity Director/Consultant.
Ms. Bower is on the Board of Trustees
of the Hearing Loss Association of WA,
1999 – current.
People with a hearing loss often find
themselves in medical situations without
their hearing equipment and this puts
them at risk for being misdiagnosed
with dementia. This session gives a short
overview of what dementia is, explains
why people with a hearing loss are at risk
for a misdiagnosis of dementia, and why
that is a problem. It also provides them
with strategies and tools to protect themselves during medical emergencies and
hospital stays.
E D U C AT I O N P R O G R A M W O R K S H O P D E S C R I P T I O N S
Presenter: Cathy Kooser, MSW, is
the developer of The Kooser Program,
seminars designed to empower the person
with hearing loss to deal effectively with
this challenging life circumstance. She is
employed by the Hillcrest Hearing Aids
& Balance Center. She holds a master’s
degree in social work and is a licensed
Independent Social Worker.
Community—living in vital connectedness with others—is essential to human
life. Consequently, relationships are
fundamental to our human existence. We
were created with a strong need to connect
with others, to feel loved and understood
by them. Communication is critically
important for connection to occur. Hearing loss can lead to poor communication
causing isolation. Isolation can lead to
death—death of relationships, death of
emotional health, even physical death.
There are many challenges and consequences living daily with hearing loss.
Certainly the most obvious is difficulty
communicating. The use of poor coping
strategies such as bluffing, dominating
the conversation and withdrawal all harm
our ability to effectively communicate
and therefore connect with one another.
One of the most serious consequences
of poor communication is feeling and/or
experiencing a sense of isolation. Research
strongly supports that people with hearing
loss often feel isolated from their co-workers and loved ones.
Taking responsibility for effective
communication is a necessary component
to living successfully with hearing loss.
Improved communication helps to create
and maintain healthy and loving connections! Living in vital connectedness with
others is essential to human life.
2:30 p.m. – 3:30 p.m.
Young, Hard of Hearing and
Exceptional: Achieving Success
in Your Professional Career
Lincoln/Roosevelt
Presenter: Malik El-Amin, is a supplier
manager for the Information Technology department of Farmers Insurance.
He also enjoys acting. He has a bachelor’s
degree in Industrial Engineering, an MFA
in Acting, and is a project management
professional.
Starting a new career or advancing within
an existing one can be a challenge for any
person. That challenge may be exacerbated by hearing loss and all the obstacles
that come with it. This workshop will
explore basic career advancement strategies; attitudes and actions necessary for
achieving high level results while coping
with hearing loss; and how hearing loss is
an “exceptional experience,” making one
uniquely qualified to excel in any field.
3 p.m. – 4 p.m.
Common Pitfalls of Parenting
Your Child with Hearing Loss
Conference Theater
Presenter: Alison Freeman, Ph.D. is a
clinical psychologist (marriage and family
therapy) in private practice since 1986.
She also works part-time at California
State University at Northridge (CSUN).
This presentation will identify seven common pitfalls unique to parents of deaf
and hard of hearing children in communicating and disciplining their children.
Parents will learn to distinguish differences
between what is normal developmental
behavior and behavior that is more unique
to hearing impaired children. Issues such
as parental guilt or overindulgence will be
discussed and how these issues negatively
impact parenting. Specific and effective
techniques will be provided in communicating and disciplining your child.
Earl and Catherine Tingstrom
We Remember
Earl Tingstrom
(1930–2011)
Many members in the Washington,
D.C., area, remember Earl Tingstrom
who passed away on February 16,
2011. Earl was a founding member
of the Greater Baltimore Chapter
where he served as president and
long-time board member. He was
also Maryland state chapter coordinator and attended many HLAA
Conventions with his wife of 57
years, Catherine.
Earl was co-chair with Virginia
Tanner-Crocker of the 1994 HLAA
Convention in Baltimore [then
known as SHHH] where the convention was held at the Hyatt Hotel at
Baltimore’s historic Inner Harbor.
“Captain Earl” had his “hotel room”
parked a stone’s throw away in the
harbor—a luxurious cabin cruiser
where he welcomed anyone willing
to step aboard.
Earl had a hearing loss since
age seven. His first hearing aid had
a vacuum tube and was plugged
into a desk. He trained as a pharmacist and in 1963 became the
owner of Sherman Labs.
Earl commented in an interview
in 2008: “I bluffed my way through a
lot of situations…until I retired and
joined SHHH.” Earl eventually got a
cochlear implant—a far cry from his
vintage hearing aid.
Thank you, Earl, for your dedication and service.
EDUCATION PROGRAM WORKSHOP DESCRIPTIONS
2:30 p.m. – 3:30 p.m.
Connection or Isolation?
Kennedy/Jefferson
23
BOOK SIGNINGS
BOOK SIGNINGS
Friday, June 17
Noon – 2 p.m.
If A Tree Falls: A Family’s Quest to Hear and Be Heard by Jennifer Rosner, $16
Jennifer Rosner, will sign her book, If A Tree Falls: A Family’s Quest to Hear and Be Heard,
a revelatory memoir exploring family, silence, and what it means to be heard. When her
daughters were born deaf, Rosner was stunned. Then, she discovers a hidden history of
deafness in her family, going back generations to the Jewish enclaves of Eastern Europe.
Traveling back in time, she imagines her silent relatives, who showed surprising creativity
in dealing with a world that preferred to ignore them.
Rosner shares her journey into the modern world of deafness, and the controversial
decisions she and her husband have made about hearing aids, cochlear implants and sign
language. An imaginative odyssey, punctuated by memories of going unheard, Rosner’s
story of her daughters’ deafness is at heart a story of whether she—a mother with perfect
hearing—will hear her children. If a Tree Falls is a poignant meditation on life’s most
unpredictable moments, as well as the delights and triumphs hidden within them.
2:30 p.m. – 4:30 p.m.
To Hear the Birds Sing by Marie Younkin-Waldman, $19.95
Marie Younkin-Waldman is an author, advocate and television host from Rhode Island.
To Hear the Birds Sing is an inspiring memoir of the author’s fascinating life that includes
humorous and poignant moments. In spite of overcoming major odds with a lifelong progressive hearing loss, Marie’s life underwent a major change when she received a cochlear
implant at the age of 63. The Reverend Craig Burlington states, “In a time of anxious
uncertainty, reading these reflections serve as a tonic for despair over life’s vicissitudes
and give hope and “good news” for a world hungry for the same.”
Saturday, June 18
10 a.m. – Noon
Sunny and Her Cochlear Implants by Susanna Dussling, $15
Susanna Dussling’s dream came true with the publication of Sunny and Her Cochlear Implants, the first of six books. Follow Sunny, a happy-go-lucky eight year old who lives her
life as a deaf child in a hearing world with hearing aids. Suddenly, her life changes when
her aids no longer help—but there is a solution. Sunny is about hope, acceptance and a
“can do” attitude.
12:30 p.m. – 2:30 p.m.
Ototoxic Drugs Exposed—The Shocking Truth About Prescription
Drugs, Medications, Chemicals and Herbals that Can (and Do)
Damage Our Ears (3rd edition) by Neil Bauman, $35
This book reveals how prescription drugs damage ears far more than anyone imagines. In
this book you will learn that some ototoxic drugs slowly and insidiously rob you of your
hearing, cause your ears to ring or destroy your balance. You will discover that other drugs
can destroy your ears in one fell swoop, leaving you with profound, permanent hearing
loss, and bringing unwanted, traumatic change into your life. More importantly, this
book also explains how you can avoid or reduce the risk to your ears from ototoxic drugs.
Ototoxic Drugs Exposed gives detailed listings of the ear-damaging side effects of 877 drugs,
35 herbals and 148 chemicals (798 pages). www.hearinglosshelp.com/products/books.
htm#ode.
3 p.m. – 5 p.m.
Listening Closely: A Journey to Bilateral Hearing by Arlene Romoff, $19.95
Meet Arlene Romoff, president of the Hearing Loss Association of New Jersey and the
author of Hear Again—Back to Life with a Cochlear Implant, as she signs copies of her
new book, Listening Closely: A Journey to Bilateral Hearing. In her engaging style, Arlene
explores the path from normal hearing to profound deafness, and continues with her
cochlear implant experiences, including “going bilateral,” exploring the impact of having
two “ears” on hearing and socialization.
All book signings will take place in the Independence Foyer.
24
REVOLUTIONARY!
Raising the Bar for IP Captioned Telephone Service
Join Us
Exhibit Hall Booth #41
‘Get Acquainted Party’ sponsor — Thursday 8:30 p.m., Regency Ballroom
Demo Room Presentation — Saturday 11:00 a.m.
(see cutting-edge improvements in Captioned Telephone Service)
www.CaptionCall.com
Copyright© Sorenson Communications, Inc. All rights reserved. The CaptionCall device and/or services are patent pending.
CallCall®, Life is CallingTM and the spiral C logo are trademarks for Sorenson Communications, Inc.
MEETINGS OF INTEREST
MEETINGS OF INTEREST
Wednesday, June 15
1 p.m. – 6 p.m.
State Coordinators’ Meeting
Arlington/Fairfax
(See Chapter Development schedule on page
11 for more information.)
7 p.m. – 9 p.m.
State Organizations’ Meeting
Arlington/Fairfax
(See Chapter Development schedule on page
11 for more information.)
6 p.m. – 9 p.m.
Ida Institute: Living Well with
Hearing Loss from Different
Perspectives
Kennedy/Jefferson
Pre-registration required
Come join the Ida Institute co-creative
lab, where you and your communication
partner/spouse are invited to explore and
share what living well with hearing loss
means to you.
This workshop will be an active and
engaging process where the Ida Institute
will share a recently developed “living
well tool,” which is designed to support
hearing health professionals and individu-
als with hearing loss to develop a shared
understanding about the issues that relate
to living with hearing loss and the steps
that could be taken to enable living well
with hearing loss. As a participant in this
co-creative lab, you will have the opportunity to share your perspective, be an
important link in our innovation process,
and to build on the ideas of 75 hearing
care professionals around the world.
Thursday, June 16
8:30 a.m. – 11:30 a.m.
HLAA Board of Trustees Meeting/
Annual Business Meeting
Arlington/Fairfax
1 p.m. – 1:45 p.m.
Newcomers’ Session
Potomac 1 & 2
Friday, June 17
3:45 p.m. – 5 p.m.
Special Session for HAT Trainees,
Academy Specialists and Peer
Mentors—and Interested Others!
Potomac 1 & 2
Participants of the RERC/HLAA Hearing Assistive Technology (HAT) Training
Program, HLAA’s American Academy
of Hearing Loss Support Specialists, and
Gallaudet University’s Peer Mentoring
Program are gathering to share information and accomplishments, strengthen
their networks, and celebrate how their
programs have enabled them to better
advocate for people with hearing loss.
People interested in learning more
about these programs are welcome to
attend.
Facilitator: Zac La Fratta, member,
HLAA Board of Trustees
Never been to an HLAA Convention before? With so much to do and see, it’s easy
to get overwhelmed. Get tips and tricks
for a successful convention experience at
the Newcomers’ Session.
Ann Liming knows the power of giving.
“
When I was introduced to the Hearing Loss Association of America (HLAA) it was a
life-changing event. Before coming to terms with my hearing loss I felt very much alone
and isolated. Not only did HLAA teach me about my hearing loss and my communication needs, but over time I gained a support system in my community, state and across
the country.
Donating to HLAA is a way for me to express my personal gratitude and to contribute to the continuing impact HLAA has on individual lives. HLAA enables all people
with hearing loss to experience life to its fullest. Being a member of the Premier Club
allows me to make a major annual impact with a modest monthly donation.
Gift Options
”
Consider joining a special group of people like Ann to ensure HLAA is able to continue its work
for years to come. Learn about the Premier Club and the many other gift options available to
you to help HLAA continue to be the nation’s leading organization for people with hearing loss.
Hearing Loss
Association
of America
26
Visit www.hearingloss.org or contact Joy Braun, development consultant,
at 301.657.2248 or [email protected].
The Statewide Interagency
Team of Virginia
Welcomes You to the 2011 HLAA Conference
The Statewide Interagency Team is a collaborative initiative
to enhancing services to Individuals who are Deaf, Hard of Hearing,
Late-Deafened, and Deaf-Blind.
The Statewide Interagency Team (SIT) works together to support and improve
services provided by the four key agencies serving these communities: the Virginia
Department for the Deaf and Hard of Hearing, the Virginia Department for the
Blind and Vision Impaired, the Virginia Department of Rehabilitative Services, and
the Valley Community Services Board.
Collaboration is the Key to enhance an individual’s opportunity to be successful
and independent.
Virginia Department for the Deaf
and Hard of Hearing
Gary Talley, Outreach Program Manager
1602 Rolling Hills Drive, Suite 203
Richmond, VA 23229
1-800-552-7917 (voice/TTY)
[email protected]
www.vddhh.org
Department of Rehabilitative Service
Mary Nunnally, State Coordinator,
Deaf & Hard-of-Hearing Services
8004 Franklin Farms Drive
Richmond, VA 23229
1-800-552-5019 (voice), 1-800-464-9950 (TTY)
[email protected]
www.vadrs.org
Virginia Department for the Blind
& Vision Impaired
Elizabeth Spiers, Program Director,
DeafBlind Services
397 Azalea Avenue
Richmond, VA 23227
1-800-622-2155 (voice/TTY)
[email protected]
www.vdbvi.org
Valley Community Services Board
Kathy Baker, State Coordinator,
Deaf, Hard-of-Hearing, Late-Deafened
& DeafBlind Services
85 Sangers Lane
Staunton, VA 24401
540-887-3200 (voice), 540-213-7348 (TTY)
[email protected]
www.valleycsb.org
SPECIAL EVENTS
SPECIAL EVENTS
Thursday, June 16
Noon – 1:30 p.m.
Exhibit Hall Grand Opening Independence Center
Come share in the excitement of the Grand Opening of the Exhibit Hall. Bring your Convention Passport with you and have it
stamped by all the exhibitors for a chance to win a complimentary registration for Convention 2012 in Providence, Rhode Island.
5 p.m. – 6:30 p.m.
Opening Session and Keynote Address Regency Ballroom
Presentation of Colors
U.S. Army Continental Color Guard
The 3rd U.S. Infantry Regiment, "The Old Guard,”
is the Army’s premiere ceremonial unit and escort to
the President of the United States.
Welcome to Convention 2011
Peter Fackler, President, HLAA Board of Trustees
Recognition of Delegates, State and Chapter
Leaders, Board of Trustees, Volunteers,
and Distinguished Guests
Welcome to Washington, D.C.
Peter Fackler
Barbara Kelley, HLAA Deputy Executive Director
Tribute to the People of Japan
Vic Matsui, Member, HLAA Board of Trustees
Airi Nisikawa
HLAA Update
Brenda Battat, HLAA Executive Director
Walk4Hearing
Keynote Address
Closing Remarks
Mike Orscheln, CEO of Phonak & National Business
Chair for HLAA’s Walk4Hearing
Christopher J. Artinian, President and CEO of
Morton’s Restaurant Group, Inc.
Peter Fackler
5 p.m.
Young Adults Scavenger Hunt Potomac 1 & 2 Sponsored by Starkey
Gather for an orientation and instructions for the Scavenger Hunt which will take place at the National
Mall in downtown, Washington, D.C. After the Hunt, young adults will come back to Crystal City for
food and refreshments. Photos of the event will be shown and a winner crowned.
8:30 p.m. – 10 p.m.
Get Acquainted Party—Meet Mark Robinson Regency Ballroom A-D
Sponsored by CaptionCall
This event is always a favorite of attendees as they arrive for the Convention and are anxious to meet up with old acquaintances and
finally meet face-to-face with all those people they “like” on Facebook. Mark Robinson, one of the hottest comedy acts in the country,
will perform at 9 p.m. He’s more than a comedian—he’s a magician, an illusionist, and a juggler. Prepare to laugh and be amazed at
the same time!
CaptionCall has plenty of great raffle prizes (15 in all!), including:
Sony Blu-Ray DVD Player with Blu-Ray movie
Amazon Kindle with $25 Kindle gift card
Nikon CoolPix S3100 Digital Camera
Sony 7" Digital Photo Frame
Must be present to win. Come have light refreshments and gear up for a busy and fun Convention. There will be a cash bar.
28
SPECIAL EVENTS
9 a.m. – Noon
Research Symposium Regency Ballroom
See page 16 for complete description.
3 p.m. – 5 p.m.
PhotoFun Booth Independence Center
Your photo with a colorful background will be printed and given to you as a Convention souvenir! Say ‘cheese!’
SPECIAL EVENTS
Friday, June 17
3:30 p.m. – 5 p.m.
Exhibit Hall Social—Retro Sponsored by AT&T
Come enjoy a snack and visit with exhibitors. Don’t forget to bring your Passport with you!
Wicked at the Kennedy Center
5 p.m. – 5:30 p.m. Board Chariots for Hire buses at main entrance of the Hyatt Regency Crystal City
7:30 p.m. Performance begins in the Kennedy Center Opera House
Buses will return to the Hyatt Regency Crystal City
immediately following the performance.
Sponsored by Audiotoniq and CTIA-The Wireless Association
Saturday, June 18
3:30 p.m. – 5 p.m.
Exhibit Hall Social: A Dog’s Day Afternoon Sponsored by Hamilton CapTel
Enjoy a treat and visit with exhibitors. Don’t forget to bring your Convention Passport with you!
7 p.m. – 10 p.m.
A Capital Celebration Regency Ballroom
Host: Suzanne D’Amico, HLAA Board of Trustees
Doors will open at 7 p.m.; cash bar
As Convention 2011 winds down, we bid you farewell and hope that you had an amazing experience here; at the
same time, we welcome attendees of the 2nd International Hearing Loop Conference. Attendees from around
the world are here to learn about the benefits of telecoils and hearing loop technology. Another highlight of the
evening is the presentation of the Rocky Stone Humanitarian Award.
The prestigious Rocky Stone Humanitarian Award will be presented to former HLAA Board of Trustees
member, Anne Pope. Her leadership inspired many of us to not only serve but to become active participants in
contributing both financially and in efforts to make our organization a strong and viable one that focuses on the
needs of people with hearing loss. It was also during her tenure as president of the Board that Brenda Battat was
selected to be executive director of HLAA.
Ms. Pope initiated the idea for HLAA’s Walk4Hearing and served as the national chair of the first Walk4Hearing. She has chaired and participated in the New York City Walk4Hearing in New York during the past five years. Anne was
instrumental in developing this project to the point where it provides 20 percent of HLAA’s organization’s financial income. There are
23 Walks scheduled in 2011.
After a delicious dinner and dessert, sit back, relax and enjoy the antics of the award-winning comedy troupe, The Capitol Steps.
Scholarships Galore!
Two scholarships were awarded from the Rocky Stone Endowment Fund to Reema Radwan and Malik El-Amin. HLAA welcomes many firsttimers to Convention 2011, and through the generosity of Starkey Laboratories, Silent Call, D. Max McCarthy, Deanna Baker and several
HLAA Chapters, we were able to give 24 scholarships. See Awards on page 30 for a complete list of scholarship recipients.
29
LOSS • DAMAGE • FAILURE
What to do
before it happens.
d
i
A
g
n
Heari
n
o
i
t
c
e
t
Pro
1.800.525.7936
www.soundaid.com
Sounds great
Nokia Wireless Loopset LPS-5
The Nokia Wireless Loopset LPS-5
is designed specifically to enable
users of telecoil-equipped
hearing aids to enjoy excellent
audio quality and handsfree call
handling. With the hearing aid
in T-mode, background noise
is filtered out to deliver good
speech clarity in all kinds of noisy
environments – even outside on a
city street. The convenient vibrating
alert also eliminates the need for a
loud ringing tone.
www.nokiaaccessibility.com
Give the Gift of Encouragement
You don’t have to face your hearing loss alone.
Give a gift of membership to someone you care about
(or even treat yourself!) Here’s how HLAA can help you:
HLAA advocates for your rights. We represent the 36 million people
with hearing loss in the United States by working on a hearing aid tax
credit, captioning on the Internet, including mobile phones that have Internet
access, hearing aid insurance coverage, cochlear implant reimbursement,
newborn infant hearing screening, and more. HLAA represents you on corporate and government advisory boards, coalitions, educational institutions
and nonprofit organizations.
Health priorities. We work to end the stigma associated with hearing
loss and encourage treatment and prevention. Hearing loss should be
prevented, screened for regularly, and treated. HLAA works to “make
hearing loss an issue of national concern. “(Founder Rocky Stone)
National chapter support network. Meetings in your area where
you meet others with hearing loss.
Hearing Loss Magazine gives you the latest information about hearing
aids, cochlear implants, hearing assistive technology, research and more.
Read stories about people like yourself. See the latest ads for products and
services specifically for people with hearing loss. (The magazine comes
bimonthly when you become an HLAA member).
Walk4Hearing™ is a fun, national walk event that raises public awareness about hearing loss, helps to eradicate the stigma associated with it, and
raises funds to provide information and support for people with hearing loss.
The HLAA e-News gives you continuing updates along with
breaking news and legislative actions in which you can participate.
Sign up at www.hearingloss.org, no cost and no obligation.
Webinars are held regularly with renowned experts in the field. Log in
to www.hearingloss.org and get answers to your questions on hot topics.
Annual Conventions are the largest, hearing friendly conferences with
a trade show just for people with hearing loss. Continuing Education Units
available for certain professionals.
The American Academy of Hearing Loss Support Specialists™
49 course designed for people who work with people
is an online, self-paced,
with hearing loss. Continuing Education Units available for nurse practitioners, social workers, rehabilitation counselors and court reporters.
Follow HLAA on TwitterTM and Facebook!
Hearing Loss
Association
of America
To join HLAA and support its work, visit www.hearingloss.org or call 301.657.2248.
AWARDS BREAKFAST AND CEREMONY
A W A R D S B R E A K FA S T A N D C E R E M O N Y
Awards Breakfast and Ceremony • June 19 • 9 a.m. – 11 a.m.
Regency A–D Ballroom • Host: Diana Bender
Award
Recipient
NATIONAL AWARDS
National Access
The John F. Kennedy
Center for the Performing Arts
Dr. James B. Snow, Jr.
President’s Award
Service
Advocacy Hall of Fame
Lifetime Achievement Award
Presented on Thursday, June 16
Outstanding Young Adult
Community Service
Family Involvement
Peter Fackler
Stephen Julstrom,
Julstrom Consulting & Development
Peter Fackler
David Gayle (MD)
Ann Thomas (CA)
Fox Valley Chapter (WI) & HLA-WI
Peter Fackler
Joseph Gordon (NY)
Peter Fackler
Brenda Battat
Melissa Pardo (PA)
Zac La Fratta
Audrey Pleasant (WI)
Elizabeth Dugan
Michael Eury (NC)
Toni Iacolucci (NY)
Robert Leepa (MD)
Sr. Ann Rooney (CA)
Robert Zastrow (CA)
Anne T. Pope
Hearing Loss Association of Pennsylvania
Peter Fackler, President,
HLAA Board of Trustees
James F. Battey, M.D., Ph.D., Director
National Institute on Deafness and Other
Communication Disorders, National Institutes of Health
Michael J. Copps, Commissioner,
Federal Communications Commission
Marcia Dugan
Chapter/State Advocacy
Spirit of HLAA
Joe Meyer (PA)
Lise Hamlin
Ahme Stone
Rocky Stone Endowment Scholarships
Malik El-Amin (CA) Reema Radwan (CA)
Ahme Stone
Starkey Laboratories
Young Adult Scholarships Kelly Laatsch (MI)
Lucy Crabtree (KS)
Suzannah Dirickson (VA)
Danielle Nicosia (NY)
Clayton O’Neill (OH)
Brian Richter (PA)
Ahme Stone
Silent Call Scholarship
Liza Knowles (OR)
Chapter/State Scholarships
Bob Branigin Scholarship Fund
(funds donated by Deanna Baker)
Ahme Stone
Boston Young Adult Chapter (MA) Ahme Stone
Amanda Burnside (TN)
Lisa Yuan (CA)
Greater St. Louis Chapter (MO): Lorraine Van Horne (NY)
Harrisburg Chapter (PA): Dawn Spero (PA)
Montgomery County Chapter (MD): Netagene Kirkpatrick (AL)
D. Max McCarthy, M.A., CCC-A
Scholarship
(Hearing Systems, Inc.)
32
Presenter
Becky Hague (AZ)
Jul Lynn Parsons (CA)
Ahme Stone
Ahme Stone
A W A R D S B R E A K FA S T A N D C E R E M O N Y
Chattanooga Chapter, TN — $500 East Bay Chapter, CA — $500
Greater St. Louis Chapter — $500
Peninsula Chapter — $500
Long Beach/Lakewood Chapter — $500
Elizabeth LeBarron
Debbie Mohney (CO)
Elizabeth LeBarron
CHAPTER AWARDS
Nancy Wessner Outstanding State Chapters Coordinator
Chapter Professional
Advisor Support
Chapter Newsletter
Chapter Website
Phoenix
Jennifer Schuck, Fountain Hills Chapter (AZ)
Elizabeth LeBarron
Los Angeles Chapter (CA)—Lisa Yuan, Editor
Rochester Chapter (NY)—Ginger Graham, Editor
Barbara Kelley
Chattanooga Chapter (TN)
Elizabeth LeBarron
Augusta Chapter (GA)
Elizabeth LeBarron
STATE AWARDS
State Organization
Hearing Loss Association of Florida
State Newsletter
Hearing Loss Association of Oregon
State Website
Hearing Loss Association of Washington
Elizabeth LeBarron
Barbara Kelley
Elizabeth LeBarron
State Chapters Coordinators—Retiring
Paula Esterle (KY)
Mary Fredericks (NY)
Russell Green (PA – Eastern)
Larry Kavanaugh (FL)
Vernice Mead (OK)
State Chapters
Coordinators—Incoming
Jeff Bonnell (GA)
Debra Cannon (PA – Eastern)
Ginny Clark-Wright (AZ)
Cindy Jagger (CA – North)
Judy Martin (FL)
Anne Taylor (GA)
Walk4Hearing Awards
Brighton, MA — Ronnie Adler and Peg Ellertsen
2010 Locations and Walk Chairs
information about
For
Walk4Hearing, visit
the
www.walk4hearing.org.
Elizabeth LeBarron
AWARDS BREAKFAST AND CEREMONY
Founder’s Day Recognition
Elizabeth LeBarron
Ronnie Adler and
Rebecca Lander
Chattanooga, TN — Betty Proctor
Chicago, IL — Ronnie Adler
Dayton/Cincinnati, OH — Cathy Kooser and Leslie Iannarino
Houston, TX — Karen Davin
Littleton, CO — Debbie Mohney
Mid-Hudson, NY — Pam Foody
Milford, MI — Janet Haines and Barb Quart
Milwaukee, WI — Jean Szabo and Caroline Ludka
New York, NY — Suzanne D’Amico and Toni Iacolucci
Philadelphia, PA — Debra Cannon
Rochester, NY — Peter Fackler
Salt Lake City, UT — Robin Traveller and Chelle George
San Francisco, CA — Raegene Castle and Bob Hall
Washington, D.C. — Rebecca Lander
Westchester, NY — Roberta Seidner and Steve Wolfert
West Windsor, NJ — Lois Walker
Wyoming, MI — Bill Waring and Chris Jacques
Walk4Hearing Award
Chattanooga Chapter
Ronnie Adler and
Rebecca Lander
Awards Breakfast and Ceremony sponsored by Ultratec
33
ABOUT THE AWARDS
ABOUT THE AWARDS
Hearing Loss Association of America (HLAA) Conventions are a stimulating time of sharing,
learning and fellowship and a time to honor our organizations and members with well-deserved awards.
HLAA organizations find unique and special ways to serve member needs as they reach out and make an impact.
National awards acknowledge these achievements and contributions.
Each year HLAA recognizes volunteers
from across the country at the national
Convention. HLAA created the awards to
honor individuals and HLAA Chapters
and State organizations. HLAA does not
present every award each year.
Congratulations to this year’s recipients and all people who work in their
communities to fulfill the mission of the
Hearing Loss Association of America opening the world of communication through
information, education, advocacy and
support.
National Access Award
The HLAA National Access Award is given
to those who have provided or improved
access in a significant way for people with
hearing loss. This year’s recipient has made
extraordinary efforts to include people with
hearing loss through real-time captioning,
hearing assistive technology, and sign language interpretation. The John F. Kennedy
Center for the Performing Arts also provides
access for people with loss of vision and
people with mobility disabilities.
Dr. James B. Snow, Jr. Award
This award was created in 1997 to honor the
contributions of James B. Snow, Jr., M.D.,
toward furthering scientific research in the
field of hearing loss. Dr. Snow was the first
director of the National Institute on Deafness and Other Communication Disorders
(NIDCD) of the National Institutes of
Health, which was created in 1988 and
has served to focus and advance scientific
endeavors relating to communication
disorders in unprecedented ways.
President’s Award
The President ’s Award was established in
1986 as the Special Friend of People with
Hearing Loss. The award is given to persons
who have worked diligently over a long period of time to improve the lives and circumstances of people with hearing loss people.
Service Award
The HLAA Service Award is presented to
individual members, state or chapter organizations that have completed a service that
directly benefits Hearing Loss Association
of America, its members and its national
presence as well as HLAA state and chapter
affiliates. The award acknowledges contributions made to fill a void created by a lack of
34
funds, time or personnel. One outcome of
the service would be to move HLAA closer
to recognition of HLAA as a household
name when people seek information about
and help for hearing loss. Simply stated,
the award is for service that is a step forward
for the mission of HLAA. Examples of
service might be the development and
dissemination of a PSA (public service announcement) or any forms of mass media,
development of training materials available
to all, volunteering for a project the national
office could use help with, financial donations earmarked for a specific need of benefit to all HLAA, and such.
Advocacy Hall of Fame Award (NEW)
This award recognizes long-time, devoted
members of HLAA who have been tireless
advocates for change to improve the lives
of others with hearing loss and their friends
and families. People inducted in the Advocacy Hall of Fame have worked toward
their advocacy goals with patience, persistence, and grace under fire while representing HLAA. Their names will be inscribed
on a plaque in the HLAA national office
in Bethesda, Maryland in recognition of
their service to HLAA and to all people
with hearing loss.
Lifetime Achievement Award
The Lifetime Achievement Award is given
to FCC Commissioner Michael J. Copps
for his lifelong commitment to accessibility
for people with disabilities and specifically
for people with hearing loss. Due to his exemplary leadership, people with hearing loss
have unprecedented access to telecommunications and media in all aspects of daily life.
Outstanding Young Adult Award
HLAA created this award in 1995 to
recognize HLAA members in their 20s
or early 30s who have contributed significant time and effort toward advancing
the HLAA mission including helping to
increase the number of fellow young adult
members whose enthusiasm grows as they
bond with, sustain and support each other.
These dedicated members represent the
future of HLAA.
Marcia Dugan Chapter/State
Advocacy Award
Each year HLAA members, chapters, and
state organizations spend a great deal of
time advocating locally and statewide for
issues affecting people with hearing loss. The
Advocacy Award recognizes the outstanding efforts of an organization, an individual
HLAA member, a team or committee of
members, who serve(s) as advocates with
decision makers and others about laws and
other crucial issues affecting people with
hearing loss. This award will be presented to
an individual(s), a chapter, or state organization in recognition of outstanding advocacy
accomplishment. The Advocacy Award was
renamed in late 2010 to honor the late Marcia Dugan, of Penn Yan, New York, a former
national HLAA Board of Trustees president,
Rochester Chapter leader and long-time
community volunteer, writer, speaker, and
advocate for issues related to hearing loss.
Dugan’s volunteerism stretched beyond her
work helping people with hearing loss.
Spirit of HLAA Award
The Spirit of SHHH Award was first awarded in 1987. Repeatedly office staff heard of
or was in touch with exceptional members.
They seemed to be amazing people, not
because they achieved more or did something better, but because they possessed a
special quality, a rare gift, that set them apart
from others. To acknowledge these unique
people, SHHH (now HLAA) created the
“Spirit of HLAA Award.” HLAA looks for
caring, dedicated people who are not only
actively involved in HLAA, but who also set
an example for others as positive role models
of the self help philosophy and who also embodies the attitude that “it’s not the difference we have, it’s the difference we make.” A
Spirit of HLAA recipient radiates the hopes
and dreams of others, thinking selflessly, acting always out of love and appreciation for
the joys and sorrows of all human beings.
Community Service Award
The Community Service Award is presented
to HLAA organizations that have undertaken projects that serve the surrounding
community by teaching others about hearing
loss and the communication obstacles that it
can create, followed by instruction in sensitivity training. Examples of service might be
educational forums or classes for employees
of hospitals, fire departments, emergency
care providers, police forces, recreation and
entertainment facilities, businesses, etc. It
might also take the form of presentations to
students of all ages, teachers, scout troops,
ABOUT THE AWARDS
Family Involvement Award
When one or more persons in a family has
or have a loss of hearing, everyone in the
family is affected. Family members who have
normal hearing may share similar hurt and
frustration as the member(s) with hearing
loss. HLAA is committed to supporting
family members and helping them understand hearing loss. HLAA wants to help the
members with hearing learn how to communicate successfully with their relative(s)
with hearing loss and cope with everyday
situations. This award is intended to recognize dedicated family members and their
contribution to the growth and development of HLAA.
Founder’s Day Recognition
Each November, when we all pause and
reflect on our beginnings and the dream
Founder Rocky Stone envisioned, Chapter
and State organizations across the country
celebrate Founder’s Day and raise funds to
support HLAA’s more than 200 affiliates.
Nancy Wessner Outstanding
State Coordinator Award
The Nancy Wessner Outstanding State Coordinator Award recognizes a person whose
work has significantly furthered our mission
in their state. The award memorializes Nancy
Wessner from Pittsburgh, Pennsylvania for
her leadership and outstanding service as
the first state coordinator for the organization known then as SHHH. Rocky Stone
himself hand-picked Nancy for the position.
She also served on the board of trustees from
1986 to 1994 during which time she held
offices as secretary and vice-president. Her
life was dedicated to the organization. When
she succumbed to cancer in 1999, HLAA
lost a beloved and dedicated member.
Chapter Professional
Advisor Support Award
HLAA values the role that professional
support can lend to our mission. We
strongly recommend that each local and
state organization establish a professional
advisor committee as soon as they can.
HLAA organizations that call upon professionals in the community or state know
how helpful these people can be with public-
ity, awareness, and involvement in special
events, referring people with hearing loss
to HLAA and more. The support these professionals give is with charity and benevolence, no strings attached. They help for
one paramount reason because they are caring people who understand the problem and
the need. They also understand the need to
maintain a low profile and do so with diplomacy. This award is presented to a professional or professional advisor committee in
appreciation for what they are doing or have
done. Either a professional advisor committee and/or an individual professional advisor
may be nominated for this award.
Chapter Newsletter Award
Newsletters are excellent educational tools
as well as outreach vehicles. Chapters
that publish a regular newsletter monthly,
bimonthly, or quarterly, are eligible for this
popular category. Although a newsletter
is frequently a joint project, usually one
individual, the editor, is responsible for its
publication. If possible, the award will be
presented to editors.
Chapter Website Award
HLAA Chapter websites are an enormous
source of pride. While all of them are useful,
many of these websites exhibit true excellence. HLAA honors a Chapter website each
year with this award.
Phoenix Award
In Egyptian mythology, the Phoenix was a
large sacred mystical bird that lived for years,
then consumed itself by fire only to arise
reborn from the ashes. Like the Phoenix,
there are HLAA state and chapter organizations that found themselves on the verge of
extinction then remarkably rose again. This
requires vision, resolve, dedication, and a
major commitment. It requires earnest outreach to the broader community for advice,
resources, and participation. Great amounts
of time and hard work are involved. For
HLAA organizations that have been successful in this effort, HLAA presents this honor.
State Organization Award
State organizations were introduced into the
HLAA structure by the Board of Trustees in
1992. There continues to be a need for unified HLAA state involvement with a strong
voice to spotlight and effect changes for
people with hearing loss in the states. State
organizations function as extensions of the
national organization with the same mission
and purpose as HLAA National, focusing on providing information, education,
advocacy and support to people with hearing
loss in the state. Putting a face on HLAA
at the state level is an important function
of state organizations. At the same time,
a close working relationship among State
organizations and agencies, Chapters and the
national HLAA office is both necessary and
valuable. HLAA state organizations which
can be structured as a state office or a state
association have grown to be recognized
credible resources that are now working
alongside other state agencies and organizations to advance the HLAA mission.
State Newsletter Award
Newsletters are excellent educational tools as
well as outreach vehicles. State organizations
that publish a regular newsletter monthly,
bimonthly, or quarterly, are eligible for this
popular category. Although a newsletter
is frequently a joint project, usually one
individual, the editor, is responsible for its
publication. If possible, the award will be
presented to editors.
ABOUT THE AWARDS
service club members, houses of worship
and such. Professional support with this
work can be of value as long as the assistance
has no connection to any kind of hearing
health product or marketing of the same.
The service projects will reach deep into the
community and possibly be ongoing and
recognized by the community as valuable for
all citizens. It will have a lasting effect.
State Website Award
HLAA State organization websites are an
enormous source of pride. While all of them
are useful, many of these websites exhibit
true excellence. HLAA honors a State organization website each year with this award.
Walk4Hearing Award
The annual HLAA Walk4Hearing program
was launched in 2006, to increase public
awareness; decrease the stigma attached to
hearing loss; educate; and to raise funds to
expand our services and programs for people
with hearing loss at the national and local
levels. Through participation in the Walks,
we are reducing the impact of hearing loss in
people’s daily lives. HLAA has every reason
to be extremely proud of our membership for quickly embracing this ambitious
outreach program. We are so proud of the
outstanding creative and practical ways
the finances realized are being used locally
to make a positive impact on the HLAA
mission. HLAA presents the Walk4Hearing
award to the HLAA Chapter that has used
their proceeds from the Walk in such a way
that is of greatest benefit to the most people
within the last two years.
35
Captioning & CART
(Communication Access Realtime Translation)
*
Meetings
Conventions
Conferences
Graduations
*
SPORTS STADIUM
&
ARENA CAPTIONING
www.c2ccaptioning.com
On Site or Remote
One-on-One CART
Small to Large Audiences
Educational CART
Open Captioning
Theater Performances
Toll Free 866-828-1822
See What Everyone is Talking
About with CapTel!
The CapTel captioned telephone works with a free service to show
word-for-word captions of everything your caller says.
Just like captions on TV, only for the phone!
Captioned
Telephone
Learn more at www.CapTel.com or call 1-800-233-9130 (V/TTY)
MANY THANKS
MANY THANKS
Volunteers
CART Providers
Volunteer Coordinator Scott Bally
and his cast of volunteers have worked
so hard to make this Convention go
smoothly:
For nearly 20 years Deanna Baker has taken the lead in recruiting and scheduling CART
providers—she does so with the utmost professionalism. Her contributions to
making the HLAA Conventions accessible with the use of captioning are extraordinary. Deanna once again went above and beyond the call of duty this year by establishing
the Bob Branigin Scholarship which honors a man who despite multiple disabilities,
has attended every single HLAA Convention—this is his 26th!
Dianna Attaway
Melanie Attaway
Wesley Attaway
Kathy Baker
Kerun Bindra
Judy Ginsberg
Dave Goodman
Hollace Goodman
Mary Gosnell
Lawrence (Larry) Herbert
Joan Kleinrock
Zac La Fratta
Patricia Leepa
Robert Leepa
Dawn Lyons
Rosa Lyons
Mary Michael
Carrie Nicholson
Karen Ratner
Connie Robinson
David Sherman
Deborah Sherman
We also have several members of
Network of South Asian Professionals
here to assist with Convention activities.
Look for Convention volunteers
in the red baseball caps.
Thank you very much, Deanna!
Deanna Baker, FAPR, RMR
Realtime Captioner/Consultant
Flagstaff, AZ
[email protected]
Lisa Nihan-Demeule
RPR, CRR, CBC, CRI
[email protected]
Topsfield, MA
Kimberly August
CART/Captioner
Tucson, AZ
Scott Smith, CEP
CART/Captioning Technical Support
Flagstaff, AZ
Ann L. Blazejewski, RMR, CRR
Waldorf, MD 20603
301-467-5559
[email protected]
Sharon K. Vivian, CRR, CCP, CBC
Quality Realtime Services, LLC
Southeastern Wisconsin
[email protected]
414-779-0064
Jennifer M. Bonfilio, RMR-CBC-CCP
Coast 2 Coast Captioning
Hamilton Twp., NJ 08610
[email protected]
www.c2ccaptioning.com
Natalie C. Ennis
CSR-CA, RPR / CI and CT
CART Reporter / ASL Interpreter
Catonsville, MD
www.caption-it.com
Karen N. McConnell, RMR-CRR-CCP
Metro Reporters, Inc.
8507 Heron Pond Lane
Fairfax Station, VA 22039
703-968-9796
[email protected]
Karyn D. Menck, RDR,
CRR, CBC, CCP
Tennessee Captioning
Nashville, TN
www.tennesseecaptioning.com
We are very proud to have a completely
communication accessible convention,
and we are grateful to the members of
our volunteer technical team that set up,
install, and test infrared and hearing loops
systems so convention attendees have the
best possible experience.
ALD Technicians
D. Max McCarthy
Les Callaway, M.A., CCC-A
Hearing Systems Inc.
16103 W. Little York, Suite F
Houston, TX 77084
281-855-8916
281-855-9193 (Fax)
1-877-855-8916 Toll Free
Hearing Loops provided by:
Ampetronic
Contacta
Hearing Loop Systems
Wireless Hearing Solutions
Many thanks to the Northern Virginia Resource Center (NVRC) for providing two sensitivity
training sessions for Hyatt Regency Crystal City staff on behalf of HLAA.
38
C O N V E N T I O N 2 01 0 S P O N S O R S
generation of telecommunications...
Relay technology is evolving rapidly, and Virginia Relay CapTel
is pleased to offer the latest in captioned telephone technology
to meet your telecommunications needs.
Photo courtesy of the NewWell Fund, www.newwellfund.org.
www.VARelay.org
www.vddhh.org
www.hamiltoncaptel.com
GENERAL INFORMATION
Welcome to the next
GENERAL INFORMATION
G E N E R A L I N F O R M AT I O N
Banquet Seating
If you haven’t selected a seat at A Capital
Celebration yet, please do so before Saturday evening. Please bring the banquet
ticket found in your registration packet to
the banquet seating table during the hours
listed below. Volunteer Hollace Goodman
will be happy to seat you at a great table.
Thursday, June 16 1 p.m. – 4 p.m.
Friday, June 17 9 a.m. – Noon
1 p.m. – 3:30 p.m.
Saturday, June 18 9 a.m. – Noon
Bulletin Board
Located near the entrance of the Exhibit
Hall. If you are trying to locate a friend or
arrange a meeting, post a message on the
HLAA Bulletin Board. Also at the Exhibit
Hall entrance there will be a flag of Japan
where you may write a greeting.
Communication Access and
Assistive Listening Devices
Distribution
All sessions will have CART (Communication Access Realtime Translation). Meeting rooms will either use a loop system
or infrared. If you need a receiver, please
sign one out at the ALD Distribution desk
located in the Regency Landing area.
Continuing Education Units
Convention 2011 has been approved
for up to 1.4 CEUs by the American
Academy of Audiology and the American
Speech-Language-Hearing Association.
Pick up the required forms at the HLAA
Desk located on the Ballroom Level.
Donations to Rocky Stone
Endowment Fund
Located near the Sprint CapTel Internet
Café in the Exhibit Hall
Members of the founding family will be
available to accept donations to the Rocky
Stone Endowment Fund. Each year the
Fund provides at least two scholarships to
HLAA members who have never before
attended a Convention and helps to keep
the dream alive.
40
• Lower the Cost of Innovative
Hearing Aids
ALD Distribution, Volunteer Sign-in,
CEU Forms, Convention Polo Shirts,
and Banquet Seating
These will all be located at the HLAA Desk
on the Ballroom Level.
Saturday, June 18
10 a.m. – 10:45 a.m.
Sense Synergy, Inc.—ReadMyQuips:
An Innovative Way to Improve
Speech Understanding in Noise
Convention Polos Available—
Don’t Go Home Without One!
100% cotton and soft as can be! Don’t
leave without purchasing a special Convention 2011 polo shirt. Available in red
or navy at the ALD Distribution/Volunteer Sign-in Desk located in the Regency
Landing area (Ballroom Level). Shirts are
$20 each.
Exhibit Hall & Demo Room Schedule
The Independence Center is the place to
see the latest technology and services for
people with hearing loss. Exhibitors will
showcase their products and services in the
Demo Room. Don’t miss the Exhibit Hall
Socials on Friday (sponsored by AT&T)
and Saturday (sponsored by Hamilton
CapTel) from 3:30 p.m. – 5 p.m.
Friday, June 17
12:15 p.m. – 1 p.m.
Cochlear Americas—Hearing Loss:
What Are My Options? Hearing Aids,
Cochlear Implants or Both
1:30 p.m. – 2:15 p.m.
Mobile Captions Company Mobile
Captions ServiceSM—Cell Phone
Freedom for People On-the-go!
3 p.m. – 3:45 p.m.
Hamilton CapTel—Android Joins
the Hamilton Mobile CapTel Family
of App Solutions
4 p.m. – 4:45 p.m.
Audiotoniq—Audiotoniq Aims
to Redefine the Hearing Industry
Paradigm:
• Increase Access to Quality
Hearing Tests
11 a.m. – 11:45 a.m.
CaptionCall, a division of Sorenson
Communications, Inc.—CaptionCall—Raising the Bar for IP
Captioned Telephone Service
Noon – 12:45 p.m.
Hamilton CapTel—Android Joins the
Hamilton Mobile CapTel Family of
App Solutions
1 p.m. – 1:45 p.m.
GreatCall, Inc. (maker of the Jitterbug cell phone)—Jitterbug: The Easy
to Use Amplified Cell Phone
3 p.m. – 3:45 p.m.
EARtrak—Building a Chorus of
Consumer Opinion to Sing to
the World
4 p.m. – 4:45 p.m.
Oticon—Maintaining Connections
with Family and Friends
Be Seen and Be Heard
Place: Exhibit Hall, Independence Center
When: Saturday, June 18, 3 p.m. – 5 p.m.
We are introducing “Seen & Heard,” a
new one-page feature in Hearing Loss
Magazine. Come by and have your professional portrait taken by Cindy Dyer,
HLAA photographer and graphic designer.
Answer some questions for Barbara Kelley,
editor-in-chief, for possible publication in
the award-winning Hearing Loss Magazine.
It will be a lot of fun—so please stop in
and get ready for the spotlight!
HLAA Booth #1
Visit our programs and services booth
to learn more about membership, Hearing
Loss Magazine, Walk4Hearing™, American
Academy of Hearing Loss Support
Specialists™, HLAA e-News, and more.
G E N E R A L I N F O R M AT I O N
Also at the HLAA booth:
Antique Hearing Aids on Display
Neil Bauman, the owner/curator of The
Hearing Aid Museum (www.hearingaidmuseum.com), the largest online hearing
aid museum in the world, invites you to
visit his display of antique and vintage
hearing aids. You won’t believe your eyes
when you see an extremely rare walking
stick ear trumpet; a Vactuphone—the very
first vacuum tube hearing aid ever commercially produced (it still works and you
can listen to how it sounded way back in
1921); a rare pure gold covered in-the-ear
hearing aid; a London Dome ear trumpet
so tiny it hides in your cupped hand (and
works great too); a lady’s barrette hearing
aid, a man’s tie clip hearing aid, and more.
Neil will be glad to demonstrate these
hearing aids and answer your questions
during the following times:
Thursday Friday
Saturday Noon – 1:30 p.m.
2:30 p.m. - 4:30 p.m.
3:30 p.m. – 5 p.m.
3:30 p.m. – 5 p.m.
Used Hearing Aid Collection
The Hearing Loss Association of America
is committed to helping people who need
hearing aids obtain them, so when we read
about a new non-profit called HearingHealth4U, we decided to help. The 2011
National Used Hearing Aid Drive has
begun with a goal this year of reaching
five hundred people with the “gift of
hearing.” Do you have one or more old
hearing aids in your “junk drawer?” We
ask you to consider donating them to help
someone in need hear again. We’ll have
a collection box at the HLAA booth #1.
You will receive acknowledgement of your
donation directly from HearingHealth4U.
Passport NEW!
This handy expandable map fits nicely in
your badge holder; it opens up to reveal
the workshop schedule, the demo room
schedule, and Exhibit Hall floor plan. As
you connect with exhibitors, ask them to
stamp their booth on the floor plan. Visit
all the exhibitors and return to HLAA’s
booth (#1) to enter a drawing for a complimentary registration for Convention
2012 in Providence, Rhode Island.
Sponsored by Verizon
Social Media
We encourage Convention attendees to
share their experiences at the Convention
with their social networks. Social media
tools like Facebook, Twitter, Blogs and RSS
feeds can help our community share information about the HLAA convention and
raise awareness about hearing loss. Below
are tips on how to integrate them into your
visit with us during Convention 2011.
Convention Daily Blog by (e
Many of you have already met Elizabeth,
our Convention Blogger who uses a
logo to sign her name—she goes by (e.
The ( represents her hearing aid and the
“e” represents the ear and her name. (e is
an itinerant teacher of hard of hearing and
deaf students for a public school district
where she works with mainstreamed and
self-contained students. She also manages
a blog about education and various deaf
and hard of hearing issues—it is called
www.ehwhathuh.com. (e will post information about the Convention workshops and
events she attends each day so check in to see
what she has written.)
Twitter
Mention #HLAA2011 in any tweets you
create regarding the Convention. This will
allow users to look at all of the conversations about the Convention in one search.
Share pictures on your smartphone
of memorable things you see during the
convention. After the Convention is over,
HLAA will upload all of the pictures and
post them to our Facebook page.
Follow @HLAA for all of the latest
news and updates about the Convention.
GENERAL INFORMATION
For information, visit www.hearing
health4u.com or call Ray Deardorff
at 707.628.6163.
Facebook
Search for “Hearing Loss Association of
America” and “like” us to find out the
latest updates, share pictures and stay up
to date on events at Convention 2011.
New exhibitor and Gold level sponsor, Audiotoniq, will donate $1 to
HLAA for every person who “likes”
us on Facebook during the Convention dates.
HLAA’s Initiative
for People Ages 18–35
with Hearing Loss
HearingLossNation is a non-profit
online community designed specifically
for hard of hearing individuals between
the ages of 18 and 35.
Go to www.hearingloss.org
and click on HearingLossNation
on the home page.
41
CONVENTION 2011 CONTRIBUTORS
CONVENTION 2011 CONTRIBUTORS
42
Gold Circle: $1,000 and above
Jeannette E. Kanter
Hollace Goodman
Silver Circle: $500 – $999
Anonymous
R.M. “Capt. Bob” and Mellie Bratcher
Bronze Circle: $100 – $499
Anonymous
Albert Badia
Julianne M. Bishop
Debbie Bottles
Robert B. Branigin
Gary and Mary Clark
Molly C. Corum
Cathy Fletcher
Mary T. Fredericks
Claudia J. Herczog
Alan Kutner
Richard McKinley
Joseph Montano, Ed.D.
Cheryl I. Perazzoli
Howard and Georgia Potrude
Wayne Roorda
Juliëtte Sterkens, Au.D.
Maurice Wilson
Nevin Wingfield
Robert O. Zastrow
Friends: up to $99
Dianna Attaway
Deb Charlea Baker
Ruth D. Bernstein
Mary C. Chizuk
Joseph and Vicki Douglas
Sylvia K. Frank
Linda L. Harmon
Janice E. Hedman
Joan P. Ireland
Karen A. Keil
George N. Kosovich
Dawn Lyons
Ellen P. Mathis
Maryann Messina
Esther Miller, Au.D.
Debbie Mohney
Laurie and Steve Pullins
David and Debbie Sherman
Anne Taylor
Harold and Rachel Terk
Samuel and Janet Trychin
Thomas and Kay Tyberg
Therese C. Walden
Margaret Wallhagen
Do you have difficulty
hearing on the phone?
We’ve got the solution for you.
Sprint Captioned Telephone Service
allows you to speak and listen to
your caller, while reading what they
say in real-time!
CapTel® 800i*
Large, easy-to-read captions.
n Up to 40dB volume amplification
n
for captioned calls.
Buy a CapTel® 800i phone today
n
www.sprint800.com
1-800-233-9130
* High speed Internet and a phone line are required.
$99.00
Special price
Retail value $595.
00
CapTel® 800i
Limited to one (1) device
per household for qualified
individuals only.
Coupon Code
for Free Shipping:
HLAA11
Although Sprint IP, Fed IP, Sprint IP using IM, VRS and CapTel can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services. By using Sprint IP, Fed IP, Sprint IP using IM, VRS and
CapTel for emergency calling, you agree that Sprint is not responsible for any damages resulting from errors, defects, malfunctions, interruptions or failures in accessing or attempting to access emergency services through Sprint IP, Fed IP,
Sprint IP using IM, VRS and CapTel; whether caused by the negligence of Sprint or otherwise. Other restrictions apply. For details, see www.sprintrelay.com. ©2011 Sprint. Sprint and the logo are trademarks of Sprint. CapTel is a registered
trademark of Ultratec, Inc. Other marks are the property of their respective owners.
CONVENTION 2011 SPONSORS
CONVENTION 2011 SPONSORS
The Hearing Loss Association of America extends sincere appreciation to the Sponsors of Convention 2011.
GOLD LEVEL
SILVER LEVEL
FRIEND LEVEL
$25,000
$15,000
$5,000
Audiotoniq
A Wicked Evening at the Kennedy Center
T-Mobile
President and Executive
Director’s Reception
Deafness Research
Foundation
Research Symposium
BRONZE LEVEL
$10,000
CTIA
A Wicked Evening at the Kennedy Center
Apple
Research In Motion
(BlackBerry)
Communication Access for the
Research Symposium
Ultratec
AT&T
Awards Breakfast and Ceremony
Friday Afternoon Exhibit Hall Social
SILVER LEVEL
$15,000
RIT/NTID
Three Morning Breaks
CaptionCall
Get Acquainted Party
Tracfone Wireless
Cochlear Americas
Convention Blog
Hamilton CapTel
Oticon
Registration Bags
Saturday Afternoon
Exhibit Hall Social
Verizon
Convention Passport
Starkey
Young Adult Scholarships
& Young Adult Scavenger Hunt
44
MED-EL
Badgeholders and Lanyards
Hearing loops provided by
Ampetronic
Contacta
Hearing Loop Systems
Wireless Hearing Solutions
YOUR
SECOND
SENSE
connects you to life
And SecondSenseHearing.com helps to
keep that connection strong.
Second Sense Hearing Solutions is built
to help anyone affected by hearing health
issues by providing information on hearing
health and hearing instruments along
with the largest network of independent
hearing health providers.
Discover the best hearing advice and care
available today: SecondSenseHearing.com
888.575.2511
[email protected]
SecondSenseHearing.com is provided by American Hearing Aid Associates
New exhibitor and Gold level sponsor, Audiotoniq, will donate $1 to HLAA
for every person who “likes” us on Facebook during the Convention dates.
Search for “Hearing Loss Association of
America” and “like” us to find out the latest
updates, share photos and stay up to date
on events at Convention 2011.
Here’s your chance to be “Seen &
Heard” in Hearing Loss Magazine!
Join photographer Cindy Dyer in the back of the Exhibit Hall
from 3 p.m. –5 p.m. on Saturday, June 18 for a photo session.
If you haven’t already filled out her questionnaire online, please
make sure you submit it before your photo session. Forms will
be available on site. Select questions and answers will be used
from each profile alongside a photo in a new one-page feature
in the award-winning Hearing Loss Magazine.
Sponsored by
Thursday, June 16
8:30 p.m. –10 p.m.
Regency A–D Ballroom
Grab your
15 minutes
of fame!
Don’t Miss the Get Acquainted
Party featuring Mark Robinson!
This event is always a favorite of attendees as they arrive for the
Convention and are anxious to meet up with old acquaintances
and finally meet face-to-face with all those people they “like” on
Facebook. Mark Robinson, one of the hottest comedy acts in
the country, will perform at 9 p.m. He’s more than a comedian—
he’s a magician, an illusionist, and a juggler. Prepare to laugh and
be amazed at the same time!
A Gift of
a Lifetime
Join HLAA’s Legacy Circle
The Hearing Loss Association of
America (HLAA) has been the nation’s
leading organization representing 36
million Americans with hearing loss
for more than 30 years. We must ensure the long-term financial security of
the organization so we may continue
to be the leader for the next 30 years.
HLAA’s Legacy Circle is an
opportunity for our friends and supporters to continue to honor the work
and ensure the future of HLAA with
a planned gift. To HLAA, a planned
gift is more than the distribution
of assets that have accumulated over
a life time—it is a reflection of the
principles you cherish and hope to
perpetuate in the future.
HLAA’s Legacy Circle offers
you a way to make a larger gift in the
future and yet, not worry that your
gift will affect the assets you need
during your lifetime.
HLAA’s Legacy Circle will
recognize your planned gift now,
inspiring others to make the same
long-term commitment to ensure
the future of HLAA.
HLAA’s Legacy Circle members can make a planned gift through
a bequest, beneficiary designation
(in insurance policies, retirement
accounts, annuities, bank accounts,
etc.), trusts, stocks, bonds, or real
property. HLAA strongly recommends
that planned gifts be made in consultation with your accountant,
lawyer or financial planning advisor.
HLAA’s Legacy Circle is for
anyone who supports the important
work of HLAA on behalf of people
with hearing loss and their families.
HLAA greatly appreciates a gift of any
size—we value everyone’s support.
To make a planned gift or for information, contact Joy Braun, HLAA
development consultant, at jbraun@
hearingloss.org or 301.657.2248.
Join the Walk4Hearing and
Be Part of this Country’s
Largest Event for People
with Hearing Loss,
Their Families and Friends
The 2011 Walk4Hearing is happening again this fall in 14 cities across the
country! We have a fundraising goal of $1.2 million and we NEED your help
to reach it.
Register today at www.walk4hearing.org.
Fall Locations
Portland, Oregon — September 17
Westchester, New York — September 18
Philadelphia, Pennsylvania — September 25
Minneapolis, Minnesota — October 1
North Western Ohio — October 1
New York City, New York — October 2
Grand Rapids, Michigan — October 9
Salt Lake City, Utah — October 15
West Windsor, New Jersey — October 15
Chicago, Illinois — October 15
Mid-Hudson, New York — October 15
Boston, Massachusetts — October 16
Houston, Texas — November 5
Washington, D.C. — November 6
2011 National Sponsors
Presenting
Sponsor
Platinum Sponsor
Gold Sponsors
EXHIBIT HALL FLOOR PLAN
EXHIBIT HALL FLOOR PLAN
48
EXHIBIT HALL FLOOR PLAN
EXHIBIT HALL FLOOR PLAN
49
EXHIBITORS LISTED ALPHABETICALLY
E X H I B I T O R S L I S T E D A L P H A B E T I C A L LY
Current List of HLAA Convention 2011 Exhibitors, as of May 26, 2011 (Companies listed in red are Convention 2011 Sponsors.)
Company Name
Booth No. Advanced Bionics……………………………………………………………………………………………………………………………………… 24
Alternative
Communication Services, LLC…………………………………………………………………………………………………………… 30
American
Abilities Television Network… …………………………………………………………………………………………………………… 58
American
Academy of Audiology……………………………………………………………………………………………………………………… 50
American Speech-Language-Hearing Association (ASHA)… ……………………………………………………………………………………… 43
Amplicom USA… ……………………………………………………………………………………………………………………………………… 32
AT&T Services… ……………………………………………………………………………………………………………………………………… 37
AuDBling………………………………………………………………………………………………………………………………………………… 49
Audiotoniq… …………………………………………………………………………………………………………………………………………… 23
CaptionCall……………………………………………………………………………………………………………………………………… 41 & 42
Caption First, Inc.……………………………………………………………………………………………………………………………………… 39
Clarity…………………………………………………………………………………………………………………………………………………… 45
ClearCaptions… ……………………………………………………………………………………………………………………………………… 54
ClearSounds Communications… …………………………………………………………………………………………………………………… 13
Coast2Coast Captioning… …………………………………………………………………………………………………………………………… 22
Cochlear Americas (Exhibit Hall & Foyer)… ………………………………………………………………………………………………… 27 & 84
Communications Services for the Deaf (CSD)……………………………………………………………………………………………………… 72
Deafness Research Foundation……………………………………………………………………………………………………………………… 59
Department of Defense Computer/Electronic Accommodations… ……………………………………………………………………………… 20
Ear Gear………………………………………………………………………………………………………………………………………………… 35
Ear Technology/Dry & Store… ……………………………………………………………………………………………………………………… 18
EARtrak… ……………………………………………………………………………………………………………………………………………… 63
Federal Communications Commission (FCC)… …………………………………………………………………………………………………… 64
Gallaudet University Peer Mentoring Program… …………………………………………………………………………………………………… 19
Hamilton CapTel… …………………………………………………………………………………………………………………………… 16 & 17
Hamilton Relay… ……………………………………………………………………………………………………………………………………… 31
HARC Mercantile (Convention & Hearing Loop Conference)… …………………………………………………………………………………… 4
Harris Communications (Convention & Hearing Loop Conference)… …………………………………………………………………………… 15
Hayleigh’s Cherished Charms………………………………………………………………………………………………………………………… 62
Hearing Loop Systems (Convention & Hearing Loop Conference)………………………………………………………………………………… 10
Hearing Loss Association of America………………………………………………………………………………………………………………… 1
Maryland Relay/Maryland Accessible Telecommunications Program… ………………………………………………………………………… 33
MED-EL… ……………………………………………………………………………………………………………………………………………… 8
Micropower Battery… ………………………………………………………………………………………………………………………………… 57
National Institute on Deafness & Other Communication Disorders (NIDCD)… ………………………………………………………………… 38
NBC-HIS………………………………………………………………………………………………………………………………………………… 61
NOAA Weather Radio… ……………………………………………………………………………………………………………………………… 29
Oticon…………………………………………………………………………………………………………………………………………… 11 & 12
Panasonic… …………………………………………………………………………………………………………………………………………… 25
Phonak… ……………………………………………………………………………………………………………………………………………… 60
QuickCaption, Inc.……………………………………………………………………………………………………………………………………… 48
Research In Motion Limited (BlackBerry)… ………………………………………………………………………………………………………… 69
Rochester Institute of Technology/National Technical Institute for the Deaf… ………………………………………………………………… 14
Samsung Telecommunications America… ………………………………………………………………………………………………………… 40
Serene Innovations, Inc.… …………………………………………………………………………………………………………………………… 9
Sonic Alert, Inc.………………………………………………………………………………………………………………………………………… 34
Sonus Hearing Care Professionals…………………………………………………………………………………………………………………… 71
SoundAid Hearing Aid Warranties… ………………………………………………………………………………………………………………… 21
Sprint CapTel—Internet Café… ……………………………………………………………………………………………………………………… 66
Starkey Laboratories, Inc.… ………………………………………………………………………………………………………………………… 44
T-Mobile… ……………………………………………………………………………………………………………………………………………… 5
Telecommunications for the Deaf, Inc.… …………………………………………………………………………………………………………… 53
Telecommunciations Industry Association… ……………………………………………………………………………………………………… 51
Teltex… ………………………………………………………………………………………………………………………………………………… 52
The Z… ………………………………………………………………………………………………………………………………………………… 36
Ultratec… ……………………………………………………………………………………………………………………………………… 46 & 47
Verizon… ……………………………………………………………………………………………………………………………………………… 82
Westone Laboratories… ……………………………………………………………………………………………………………………………… 70
Additional Sponsors:
Apple
CTIA – The Wireless Association®
Tracfone Wireless, Inc.
Verizon
50
Exhibitors at the Hearing Loop Conference:
Ampetronic
Hamilton CapTel
HARC Mercantile
Harris Communications
Hearing Loop Systems
Univox
VA Systems, LTD
E X H I B I T O R S W I T H C O M PA N Y D E S C R I P T I O N
Advanced Bionics
24
Advanced Bionics is a global leader in developing the most advanced cochlear implant
systems in the world. Founded in 1993 and
working with Phonak under the Sonova Group
since 2009, AB develops cutting-edge cochlear
implant technology that restores hearing to the
deaf and allows recipients to hear their best.
The American Academy of Audiology is the
world’s largest professional organization of,
by, and for audiologists. Our mission is to
promote quality hearing and balance care by
advancing the profession of audiology through
leadership, advocacy, education, public awareness, and research. We serve the professional,
the public, and our patients, along with our
Academy Partners: AAA Foundation, American
Board of Audiology, Accreditation Commission for Audiology Education, and the Student
Academy of Audiology.
Alternative Communication
Services, LLC (ACS)                         30
American Speech-LanguageHearing Association (ASHA)
P.O. Box 278
Lombard, IL 60148
800-335-0911
[email protected]
www.ACSCaptions.com
2200 Research Boulevard
Rockville, MD 20850
800-638-8255
www.asha.org
866-844-HEAR (4327)
[email protected]
www.advancedbionics.com
Alternative Communication Services, LLC
provides the highest quality voice-to-text and
sign language services. In the area of text, we
provide CART, remote CART, captioning and
Text Interpreting (C-Print & TypeWell). We
make educational classes, business teleconference calls and meetings accessible. We look
forward to demonstrating to you why we are
the alternative! Spanish captioning services
are also available.
American Abilities Television Network
58
www.mirusmedia.net or
www.mirusmediapro.com
American Abilities Television NetworkTM is a
television network devoted to creating, producing and distributing quality programming on
a variety of subjects for our deaf and hard of
hearing viewers. AATV was launched Sunday,
January 13, 2008, on CW Rochester Channel
16 and continues to grow. All programming
features open captioning. Our programming
includes “Medical Update” with medical news
you can use from A-Z, “Personal Profiles” with
interviews of inspirational people who are
making a difference in the world, “Talking &
Signing,” a location show covering events in
the community and “AATV Classic Theater,”
a program featuring documentaries and entertainment programs. Ask your local TV stations
to carry our weekly programming today.
American Academy of
Audiology (The Academy)
11730 Plaza America Drive, Suite 300
Reston, VA 20190
703-790-8466
50
43
The American Speech-Language-Hearing
Association (ASHA) is the professional,
scientific, and credentialing association for
145,000 members and affiliates who are
audiologists, speech-language pathologists
and speech, language, and hearing scientists.
Amplicom USA
32
Michael Abramowitz, President
516-783-7171
516-342-5722 Fax
www.amplicomusa.com
Amplicom USA is in the business of distributing quality made telecommunication products
and accessories for people who are hard of
hearing, have low vision and those in the aging population. With its European partners,
Amplicom USA works to design innovative
solutions for those who are dealing with
hearing and vision loss.
AT&T Services
37
www.att.com
AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and
affiliates—AT&T operating companies—are
the providers of AT&T services in the United
States and around the world. With a powerful
array of network resources that includes the
nation’s fastest mobile broadband network, we
are a leading provider of wireless, Wi-Fi, high
speed Internet and voice services. A leader in
mobile broadband, AT&T also offers the best
wireless coverage worldwide, offering the most
wireless phones that work in the most countries. It also offers advanced TV services under
the AT&T U-verse® and AT&T | DIRECTV
brands. The company’s suite of IP-based busi-
ness communications services is one of the
most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T
Interactive are known for their leadership in
local search and advertising.
NEW EXHIBITOR
AuDBling
49
Noël Crosby
941-320-6167
[email protected]
AuDBling.com
AuDBling offers a wide variety of cochleathemed and hearing loss awareness gifts. These
products are the perfect gift for anyone! Not
only are they beautiful and fun to wear, they
also are a natural “conversation starter” and can
lead to an open discussion about hearing loss
and the benefits of treatment…a discussion
that is important not only to audiologists
and their current patients, but to those who
are living with hearing loss. My desire is that
AuDBling products will one day create a
dialogue, much like the pink ribbon did for
breast cancer awareness, on the importance
of receiving treatment for hearing loss.
NEW EXHIBITOR
Audiotoniq
23
Harold Mindlin, VP, Sales & Marketing
[email protected]
512-658-9934
www.audiotoniq.com
EXHIBITORS WITH COMPANY DESCRIPTION
A
[email protected]
www.audiology.org
Audiotoniq’s breakthrough technology for
hearing aids and hearing testing promises
greater convenience for patients at significantly
lower costs. Audiotoniq is committed to supporting affordable hearing health care, and is
currently developing a novel hearing aid system
and clinical hearing test to be released in summer 2011.
C
NEW EXHIBITOR
CaptionCall®
41 & 42
Life is calling
877-557-2227
www.captioncall.com
CaptionCall® is a state-of-the-art telephone
for anyone who has difficulty hearing on the
phone. Providing a service similar to closedcaption television, CaptionCall uses voice
recognition technology and a fast transcription
service to provide written captions of what the
other person is saying, displayed in real-time
on a large, easy-to-read screen. This free, FCCfunded service, combined with the intuitive
continued on page 52
51
EXHIBITORS WITH COMPANY DESCRIPTION
E X H I B I T O R S W I T H C O M PA N Y D E S C R I P T I O N
C
ClearSounds Communications, Inc. 13
continued from page 51
CaptionCall phone and friendly customer
support, helps people use the phone again with
confidence. CaptionCall is another innovative
solution from Sorenson Communications,
offering technology and services for assistive
communications markets since 1995. Sorenson
is the worldwide leader in telecommunication
relay services.
NEW EXHIBITOR
Caption First, Inc.
39
800-825-5234
[email protected]
www.captionfirst.com
Caption First is proud to offer the
following services:
CART and captioning, remote or onsite
Webcast captioning (several display
variations available)
Captioning in Adobe Connect, Elluminate, Nefsis, Second Life and other Internet based platforms
Transcription services (delivery in as
little as 24 hours)
Video captioning
Emergency captioning services
CART, captioning and technical
consulting services
Voicing services
Remote CART PC rental
Video and audio equipment rental
Encoder rental (in stock and fully tested)
Clarity
45
Chattanooga, TN
800-426-3738
www.clarityproducts.com
Patented Clarity® Power™ technology made
Clarity the world’s leading supplier of amplified telephones. A passion for changing lives
and leading the industry with revolutionary
technology has become a hallmark of Clarity.
Today, this tradition continues with the launch
of Digital Clarity Power™ and the new ClarityLogic® diagnostic service.
NEW EXHIBITOR
ClearCaptions
54
www.clearcaptions.com
ClearCaptions is a free captioning service that
works on equipment you already have: a telephone and an Internet-connected computer,
tablet, or smartphone. ClearCaptions on your
phone call is similar to closed captions on your
TV; you can hear AND read what’s being said,
taking the frustration out of hearing on the
phone. Take your captions mobile with the free
ClearCaptions app for iPhone, iPad, and iPod
Touch, and now Android devices.
52
1743 Quincy Avenue, Suite 155
Naperville, IL 60540
877-784-1695
888-814-7615 TTY
888-654-9219 Fax
www.clearsounds.com
ClearSounds® Communications, a worldwide
leader in amplified communications products,
is proud to announce the launch of their new
Clean, Green, Smart line of phones. This new
line incorporates all of the powerful amplification and tone management ClearSounds has
become known for, along with IonArmour®
natural anti-microbial protection so phones have
built-in protection against microbial growth.
NEW EXHIBITOR
Coast2Coast
Captioning, LLC
22
Contact: Jennifer M. Bonfilio
866-828-1822
[email protected]
www.c2ccaptioning.com
c2cc provides CART/Captioning services at
meetings, conferences, graduations, classes,
and stadiums nationwide. We learned a stenographic theory on “that little machine” and
spent years honing our skills. We capture the
spoken word, translate it through software,
and instantly display it on a screen to serve
one individual to thousands.
Cochlear Americas
(Exhibit Hall & Foyer)
27 & 84
13059 E. Peakview Avenue
Centennial, CO 80111
800-523-5798
[email protected]
www.cochlear.com
NEW EXHIBITOR
102 North Krohn Place
Sioux Falls, SD 57103
605-367-5760
800-642-6410 Toll Free Voice
866-273-3323 Toll Free TTY
605-496-0738 Videophone
[email protected]
D
Deafness Research Foundation
72
59
Andrea Boidman, Executive Director
Publisher, Hearing Health Magazine
363 Seventh Avenue, 10th Floor
New York, NY 10001-3904
212-257-6141 Direct
212-257-6140 General Inquiries
212-257-6139 Fax
[email protected]
www.drf.org
DRF’s mission is to attain a lifetime of
healthy hearing and balance through quality
research, education, and advocacy. Since its
founding in 1958, DRF has awarded more
than 2,000 research grants, totaling more than
$26 million. For a free subscription to DRF’s
award-winning Hearing Health Magazine,
visit www.drf.org.
Department of Defense
Computer/Electronic
Accommodations Program
Cochlear™ is the leader in implantable hearing
solutions. Cochlear Nucleus® 5 is the newest,
most advanced cochlear implant for treating
severe-to-profound sensorineural hearing loss.
Baha® BP100 Sound Processor is the industry’s
first programmable bone conduction hearing solution for treating conductive and mixed hearing
loss, and single-sided sensorineural deafness.
Communication Services
for the Deaf (CSD)
CSD is a private, nonprofit organization dedicated to providing broad–based services, ensuring public accessibility and increasing public
awareness of issues affecting deaf and hard of
hearing individuals. Through global leadership
and a continuum of quality communication
services and human service programs, CSD
provides the tools conducive to a positive
and fully integrated life. CSD’s mission is
to provide greater opportunities for access,
independence and awareness for all individuals who are deaf or hard of hearing. Through
global leadership and a continuum of quality
communication services and human services
programs, CSD provides the tools conducive
to a positive and fully integrated life.
20
www.tricare.mil/cap
The Computer/Electronic Accommodations
Program (CAP) provides assistive technology
and accommodations to federal employees with
disabilities and wounded service members.
These include accommodations for individuals with blind/low vision, cognitive, communication, deaf/hard of hearing or dexterity
conditions.
E
NEW EXHIBITOR
Ear Gear
Mark Rosal
888-766-1838
[email protected]
www.gearforears.com
35
Ear Gear, is an acoustically transparent, water
resistant double wall spandex nylon sleeve that
protects hearing instruments from dirt, sweat,
moisture and loss. Ear Gear makes models to
fit hearing instruments from the smallest RIC
to cochlear implants. Ear Gear is available in 8
colors and in corded and cordless and monaural models.
Ear Technology/Dry & Store
18
Katy Pindzola
888-327-1299
[email protected]
www.eartech.com
Go ahead and sweat! Your hearing aids will
thank you when you use Dry & Store every
night. Visit us to learn about TransEar® for
single-sided deafness, and Clik®, the revolutionary open-fit BTE that puts you in the
driver’s seat. Our hallmark is innovation with a
purpose: helping people hear better every day.
NEW EXHIBITOR
EARtrak
63
Susan Clutterbuck
+61 351 740699
[email protected]
www.eartrak.com
F
Hamilton CapTel
If you just can’t hear on the phone, Hamilton
CapTel allows you “see what they say” by viewing captions of what’s said on telephone calls.
Stop by to see our family of solutions, including the CapTel 800i, Hamilton Web CapTel,
and Hamilton Mobile CapTel Apps for iPhone,
BlackBerry and Android.
31
800-618-4781
[email protected]
www.hamiltonrelay.com
Hamilton Relay offers a variety of services
including State 711 Relay, Internet Relay and
Captioned Telephone Services. Stop by the
Hamilton Relay booth to learn about our services, including the recently introduced Mobile
Captions Service—an innovative way of using
Voice Carry Over on a mobile device.
4
64
800-445-9968
[email protected]
www.harc.com
19
HARC® Mercantile provides the latest in hearing assistance technology: communications
and alerting devices for the hard of hearing
and deaf; induction loop systems; infrared
TV listeners; personal and wide area FM
systems. Come see what’s new in cell phone
solutions, telephones, personal amplifiers,
and TV listening.
www.fcc.org
G
Dr. Stephen Weiner, Dean
202-448-7272
202-651-5987 Fax
[email protected]
The Gallaudet University Peer Mentor Training Certificate Program is a graduate level
certificate program designed to train qualified
hard of hearing or deaf individuals to help
others adapt to their hearing loss by providing them the needed skills and support under
Harris Communications
(Convention & Hearing Loop
Conference)
15
15155 Technology Drive
Eden Prairie, MN 55344
800-825-6758
www.harriscomm.com
Harris Communications is a national one-stop
shopping source for hard of hearing individuals. Products include: amplified phones, cell
phone accessories, assistive listening devices,
TV amplifiers, loud alarm clocks and signalers
as well as books about coping with hearing loss.
NEW EXHIBITOR
16 & 17
888-514-7933
[email protected]
www.hamiltoncaptel.com
HARC® Mercantile
NEW EXHIBITOR
Gallaudet University
Peer Mentoring Program
H
Hamilton Relay
EARtrak was developed to give consumers a
voice in improving hearing care. Consumers
can contribute their opinions about their experiences with hearing aids and service delivery
by completing a Customer Satisfaction Survey.
These results help guide consumers to those
clinics delivering the highest standards of
hearing care (5-star performers!).
Federal Communications
Comission (FCC)
the supervision of certified or licensed hearing
health professionals. The program is a predominantly distance learning (online) 16-credit unit
graduate level curriculum that is contained in
7 courses completed over a period of 2 years.
This allows for individuals who have work
or family-related obligations to participate.
The courses are taught by aural rehabilitation
professionals who may be audiologists, speech
pathologists, and others in related fields. Materials for the course have been written by both
professionals and consumers with hearing loss.
Hayleigh’s Cherished Charms
62
[email protected]
www.HayleighsCherishedCharms.com
As the 2010 Oticon Focus on People Award
winner, 12 year-old Hayleigh Scott is determined to inspire others and eliminate negative
stereotypes about hearing loss. Her parents
attempted to hide her hearing aids, but at
age five she boldly stated, “I want them to
stand out and shine!” From her ideas, she
created patented hearing aid charms, cochlear
implant charms and tube twists. Visit her feel
good website or follow Hayleigh on Facebook
(Hayleigh’s Cherished Charms) or Twitter
(cherished charms). Come meet an inspiring
young role model!
Hearing Loop Systems
(Convention & Hearing Loop
Conference)
EXHIBITORS
COMPANY
DESCRIPTION
EXHIBITORS
WITHWITH
COMPANY
DESCRIPTION
E X H I B I T EOXRHSI BW
TH
O IM
P ACNOYMDP A
ES
I TIO
R S CW
TH
NC
Y RDI EPSTCI O
R INP T I O N
10
11952 James Street
Holland, MI 49424
800-968-2444
616.-392-6880 Fax
www.hearingloopsystems.com
Hearing Loop Systems was established in 2008
by a contracting company with more than 30
years of experience in the installation of audio/
video systems for churches, schools, airports,
convention centers, meeting rooms, sports
facilities, and other commercial establishments.
As the nation’s leading provider of loop systems, our dedication to quality is unmatched.
With the popularity and awareness of loops on
the rise, we are developing a network of certified installation companies across the United
States. Our American built products exceed
industry standards. We are working together
with audiologists, architects, consulting firms,
and non-profit organizations across the country
to promote and develop looped communities.
Hearing Loop Systems is extremely excited
about what is happening in this industry, and
has a passion to promote, provide, and teach
people about loop systems.
continued on page 54
53
EXHIBITORS WITH COMPANY DESCRIPTION
E X H I B I T O R S W I T H C O M PA N Y D E S C R I P T I O N
H
NEW EXHIBITOR
continued from page 53
Hearing Loss
Association of America
Micropower Battery Company
1
7910 Woodmont Avenue, Suite 1200
Bethesda, MD 20814
301-657-2248
301-913-9413 Fax
www.hearingloss.org
www.walk4hearing.org
Visit the HLAA booth to find out more about
our programs and services, including membership, Hearing Loss Magazine, Walk4Hearing,
American Academy of Hearing Loss Support
Specialists, advocacy efforts, and more. The
booth will be staffed by volunteers and HLAA
National staff members—stop by and say
“hello.” Also, once your Passport is stamped
by all exhibitors, stop back here to enter a
drawing for a complimentary registration for
Convention 2012 in Providence, R.I.
M
NEW EXHIBITOR
Maryland Relay/Maryland
Accessible Telecommunications
Program
33
410-767-6962
www.mdrelay.org
Maryland Relay is a free public service that
allows persons with hearing or speech loss to
stay independent on the telephone. Maryland
Accessible Telecommunications distributes free
amplifiers and captioned phones, ring signalers,
hands-free phones, and other assistive devices
to qualified applicants who have difficulty
using standard telephone.
MED-EL Corporation
8
2511 Old Cornwallis Road, Suite 100
Durham, NC 27713
888-633-3524
[email protected]
www.medel.com
Since 1975, MED-EL has set new standards in
hearing implant innovations, developing and
manufacturing technologically advanced hearing solutions for people with varying degrees
of hearing loss. MED-EL hearing implant
systems combine the latest scientific advances,
engineering and manufacturing techniques for
performance, safety and reliability. MED-EL
offers the broadest portfolio of hearing implant
systems, including the MAESTRO cochlear
implant system and the Vibrant Soundbridge®.
54
57
800-680-CELL (2355)
www.Microbattery.com
We are Microbattery.com, a distributor and
retailer of hearing aid batteries, other battery
types and hearing aid accessories. Our online
e-commerce site is perhaps the most successful
hearing aid battery store in the world. Microbattery.com offers hearing aid batteries from
every manufacturer in the world at extremely
competitive prices. Sales programs and card
imprinting are available to audiologists and
hearing aid professionals.
N
National Institute on Deafness
and Other Communication
Disorders (NIDCD)
38
31 Center Drive – MSC 2320
Bethesda, MD 20892-2320
www.nidcd.nih.gov
The National Institute on Deafness and Other
Communication Disorders (NIDCD) conducts and supports biomedical and behavioral
research and research training in the normal
and disordered processes of hearing, balance,
smell, taste, voice, speech, and language. For
more information on NIDCD programs visit
our webssite at www.nidcd.nih.gov.
N
NBC-HIS
61
33966 W 8 Mile Rd. Suite 101
Farmington Hills, MI 48335
734.522.2900
734.522.0900 Fax
The National Board for Certification is
an independent, non-profit, credentialing
organization, established in 1981 to promote
continuing competency assurance of hearing
health professionals, and to provide a standard
of excellence in hearing health care for the
consumer. It is the only board certification
program in the hearing health care industry
accredited by the National Commission for
Certifying Agencies (NCCA).
NOAA Weather Radio
29
broadcasting continuous weather information
directly from the nearest National Weather
Service office. NWR broadcasts official
Weather Service warnings, watches, forecasts
and other hazard information 24 hours a day,
7 days a week.
O
Oticon
11 & 12
29 Schoolhouse Road
Somerset, NJ 08873
800-526-3921
www.oticonus.com
Oticon Chili is a new generation of Super
Power hearing instruments. It introduces
new approaches in audiology, connectivity,
and reliability. More than another powerful
hearing instrument, it’s a new way forward in
meeting specific needs of people with severe
to profound hearing loss. For example, Chili
works with Oticon ConnectLine Microphone
and Streamer, enabling a conversation partner
to transmit their voice wirelessly into your
hearing instruments. In addition, Streamer and
ConnectLine offer remote control capability
and wireless connectivity options for phone,
TV, and more.
P
Panasonic
25
One Panasonic Way
Secaucus, NJ 07094
201-348-7000
www.panasonic.com
Based in Secaucus, NJ, Panasonic Corporation of North America markets a broad line of
digital and other electronics products for consumer, business and industrial use, including
HDTV and telephone products. The company
is the principal North American subsidiary of
Panasonic Corporation (NYSE: PC), and the
hub of Panasonic’s U.S. branding, marketing,
sales, service and R&D operations.
Phonak
60
Life is on
4520 Weaver Parkway
Warrenville, IL 60555
www.phonak-us.com
1325 East West Highway (OPS17)
Silver Spring, MD 20910
301-713-9478
[email protected]
www.weather.gov/nwr
We are sensitive to the needs of everyone who
depends on our knowledge, ideas and care.
And by creatively challenging the limits of
technology, we develop innovations that help
people hear, understand and experience more
of life’s rich soundscapes.
NOAA Weather Radio All Hazards (NWR)
is a nationwide network of radio stations
Interact freely. Communicate with confidence.
Live without limit. Life is on.
E X H I B I T O R S W I T H C O M PA N Y D E S C R I P T I O N
QuickCaption
48
www.QuickCaption.com
QuickCaption proudly offers reliable and highquality real-time captioning and CART services
nationwide, both onsite as well as remotely via
the Internet. In addition, QuickCaption offers
prompt and professional video/media captioning and/or verbatim transcription services. Ask
about our new MOBILE remote CART! If it
can be captioned, we can caption it!
R
Research In Motion
Limited (BlackBerry)
69
www.rim.com
www.blackberry.com
Research In Motion (RIM), a global leader
in wireless innovation, revolutionized the
mobile industry with the introduction of the
BlackBerry® solution in 1999. The BlackBerry
product line includes the BlackBerry® PlayBook™ tablet, the award-winning BlackBerry
smartphone, software for businesses and accessories. For information about BlackBerry
accessibility solutions, visit www.blackberry.
com/accessibility.
Rochester Institute of
Technology/National Technical
Institute for the Deaf (RIT-NTID)
14
585-475-6700 (v/TTY)
1-866-644-6843 (v/TTY)
www.rit.edu/NTID
Every year more than 1,500 ambitious, diverse
and career-oriented deaf and hard of hearing
students from every state and around the world
find a home with more than 12,000 hearing
undergraduate students at RIT, a world leader
in providing outstanding access and support
services to give students a competitive edge
when they graduate.
S
Samsung Telecommunications
America
1301 E. Lookout Drive
Richardson, TX 75082
Contact: Kendra Green
Manager, Regulatory Compliance
[email protected]
972-761-7123
972-761-7678 Fax
www.samsungwireless.com
40
Samsung Telecommunications America, LLC,
a Dallas-based subsidiary of Samsung Electronics Company, Ltd., researches, develops and
markets wireless handsets and telecommunications products throughout North America.
S
NEW EXHIBITOR
Serene Innovations, Inc.
9
14731 Carmenita Road
Norwalk, CA 90650
[email protected]
www.sereneinnovations.com
Serene Innovations specializes in the development and manufacturing of communication
products for seniors and people with special
needs. Serene’s current product range consists
of a line of cordless and corded amplified
phones, telephone amplifiers, telephone loud
ringers, TV listening devices, personal listeners,
hearing aid dryers and more.
Established in 2002, Serene is a relatively
young company, but founders George Cheung
and Peter Lee have been in the industry for
more than 30 years. They are well known for
their innovations, passion and dedication in
serving their customers. Their inventions have
won numerous U.S. and Chinese patents.
Sonic Alert, Inc.
34
1050 E. Maple Road
Troy, MI 48083
248-577-5400
248-577-5433 Fax
www.sonicalert.com
Sonic Alert. Specialized Hearing Solutions.
Everyday hearing products for everyday people.
Supplying amplified alarm clocks, telephones,
signalers, and personal listening devices for
more than 39 years.
NEW EXHIBITOR
Sonus Hearing Care
Professionals
71
Sonus Hearing Care Professionals is a medical model audiology practice. Our PatientCentered ApproachSM is the foundation of our
commitment. We begin by properly evaluating your hearing and listening to you about
your needs and your lifestyle. Next, we create
a hearing solution just for you. We offer the
widest selection of hearing aids available from
top manufacturers, so our recommendations
are unbiased. We also offer an industry-leading
risk-free 75-day trial to ensure your hearing
aids are exactly what you want. Finally, we stay
with you through ongoing support. The Sonus
Solution™ packages offer you peace of mind
with up to three years of warranties and free
batteries, ensuring that you’ll enjoy your hearing for years after your first visit with us.
Sonus Alexandria
Heather A Siskovic, MS, CCC-A
Alexandria Professional Building
4660 Kenmore Avenue, Suite 409
Alexandria, VA 22304
703-823-3336
[email protected]
Sonus Arlington
Sandee Romano, Au.D., CCC-A
3260 Wilson Boulevard
Arlington, VA 22201
703-525-1898
[email protected]
Sonus Fairfax
Alexia-Iris Carballo, Au.D., CCC-A
8301 Arlington Blvd Ste 302
Fairfax, VA 22031
703-204-1123
[email protected]
SoundAid Hearing
Aid Warranties
21
4318 Downtowner Loop North, Suite K
Mobile, AL 36609
800-525-7936
[email protected]
www.Soundaid.com
EXHIBITORS WITH COMPANY DESCRIPTION
Q
SoundAid Hearing Aid Warranties is a directto-consumer hearing aid warranty company
offering loss, damage and/or component failure
coverage on all makes and models of hearing
aids and tinnitus devices.
Sprint CapTel—Internet Café
66
[email protected] or
www.sprint800.com
Sprint Relay offers a comprehensive range
of services and wireless devices which allow
individuals who are deaf, hard of hearing,
speech disabled, or hearing, to communicate
with anyone! Sprint Relay is a leader in providing services and innovative technologies that
give our customers freedom to choose their
preferred communication method. This year
Sprint Relay is celebrating their 20th Anniversary! Also, 4G, the fastest wireless network, is
launching across the nation! Services include:
Sprint Video Relay, Sprint Mobile VRS app for
Sprint 4G phones, Sprint IP Relay, Sprint IP
using Instant Messaging, Sprint CapTel/WebCapTel, Federal Relay and Sprint Relay Store.
continued on page 56
55
EXHIBITORS WITH COMPANY DESCRIPTION
E X H I B I T O R S W I T H C O M PA N Y D E S C R I P T I O N
S
continued from page 55
Starkey Laboratories, Inc.
44
6700 Washington Ave. S.
Eden Prairie, MN 55344
(800) 328-8602
www.starkey.com
Starkey Laboratories, Inc. is a privately held,
global hearing technology company headquartered in Minnesota. This company is recognized
for its innovative design, development and
distribution of comprehensive digital hearing
systems—including invisible and wireless solutions. Founded in 1967, Starkey employs 3,500
people and conducts business in more than 100
markets worldwide.
T
T-Mobile USA
5
www.T-Mobile.com
Based in Bellevue, Washington, T-Mobile
USA is the U.S. operating entity of T-Mobile
International AG, the mobile communications
subsidiary of Deutsche Telekom (NYSE:DT).
Serving more than 32.8 million customers,
multiple independent research studies continue
to rank T-Mobile among the highest in numerous regions throughout the U.S. in wireless
customer care and call quality. Dedicated to
being America’s most highly-regarded service
company, T-Mobile offers a variety of innovative wireless products and services that help
empower people to connect to those who
matter most.
Telecommunications for
the Deaf and Hard of
Hearing, Inc. (TDI)
53
[email protected]
www.tdiforaccess.org
TDI is an active national advocacy organization
focusing its energies and resources to address
equal access issues in telecommunications and
media for four constituencies in deafness and
hearing loss, specifically people who are deaf,
hard-of-hearing, late-deafened, or deaf-blind.
We see a world of tomorrow where persons who
are deaf or hard of hearing have barrier free access to all forms of information, entertainment
and telecommunications, thus enabling them to
live independently and to participate in society.
Telecommunications
Industry Association
2500 Wilson Boulevard, Suite 300
Arlington, VA 22201
703-907-7700
www.tiaonline.org
56
51
Come to the TIA booth to see demonstrations and test for yourself the latest in cordless
telephones that comply with the new TIA-1083
standard. TIA-1083 contains requirements
which reduce interference caused by digital
cordless telephones when magnetically coupled
to hearing aids and cochlear implants using a
T-coil. Learn more about TIA’s commitment
in supporting the hearing loss community and
about the development of the newly-licensed
logo that identifies usage on the packaging of
products on store shelves now to identify telephones which comply with the new TIA-1083
standard. TIA represents the global information
and communications technology (ICT) industry through standards development, advocacy,
business opportunities, market intelligence and
worldwide environmental regulatory compliance.
Teltex, Inc.
52
1081 West Innovation Drive
Kearney, MO 64060
(888) 515-8120 V/TTY
(816) 628-1949
(816) 635-4043 Fax
www.teltex.com
U
Ultratec, Inc.
46 & 47
450 Science Drive
Madison, WI
800-482-2424
www.ultratec.com
[email protected]
See word-for-word captions during your phone
calls with the CapTel Captioned Telephone
from Ultratec, the world’s leading developer
of text telecommunication technology for
people with hearing loss. Now you can even
get phone captions over the Internet! Come
make a CapTel call and try it for yourself.
V
Teltex provides equipment for hard of hearing and deaf individuals. We are a National
Distributor and Factory Service Center for
manufacturers of ALDs. Since we specialize
in amplified phones, TTYs, ALDs, unique
notification and Smoke Detection Systems,
we provide extra support after your purchase.
Your satisfaction is guaranteed before, during,
and after the sale.
The following is standard with your purchase:
• Free operational and technical support via
toll free voice/TTY telephone number
• 30-Day Money Back Guarantee
• In and Out of Warranty Repair Service
on all products purchased
The Z
Communications Commission requirements.
Dedicated to a spirit of innovation and commitment to excellence, The Z continues to set
the industry standard as the nation’s premier
VRS provider, particularly in the field of
mobile VRS.
36
Launched in 2000, CSDVRS was developed
by and for deaf and hard of hearing individuals
as one of many services available from a nonprofit agency in Sioux Falls, SD. It was the first
national organization to commercially develop
and perfect video relay applications for deaf and
hard of hearing consumers, spawning a booming video relay services (VRS) industry. Today,
we’re known as The Z®: a stand-alone, for-profit
company headquartered in Clear-water, FL.
The Z offers the best videophone technology, providing customers with equipment
and application options to meet their individual needs and offering features not available
through other VRS providers. Professional,
nationally certified interpreters follow standards
of service excellence above and beyond Federal
Verizon
82
www.verizon.com
W
NEW EXHIBITOR
Westone Laboratories, Inc.
70
2235 Executive Circle
Colorado Springs, CO 80906
800-525-5071
800-736-9576 Fax
www.westone.com
[email protected]
Since 1959, Westone has specialized in customfit hearing instrument earpieces as well as
other products to protect and enhance hearing,
facilitate communication, and support hearing
health care professionals. Our dedication to
absolute quality, uncompromising service,
and “The Golden Rule” have made us a world
leader in our industry.
Exhibitor descriptions and contact information are provided by the companies. Mention
of goods or services in these descriptions
does not mean Hearing Loss Association of
America endorsement. While every effort is
made to ensure the accuracy of data within
this publication, Hearing Loss Association of
America cannot be held responsible for errors
or omissions.
THE NEXT BIG
HEARING
TECHNOLOGY
PUTS YOU IN
CONTROL
Audiotoniq is a hearing healthcare company on a mission to make hearing aids
more affordable. We are committed to developing advanced technologies that
give people with hearing loss greater access and convenience. Better hearing
through innovation — only from Audiotoniq. To learn more, visit audiotoniq.com.
Win a FREE pair of Audiotoniq hearing aids.
Register at BOOTH 23.
Hear. Be Heard.
Copyright © 2011 Audiotoniq, Inc. All Rights Reserved.
BOARD/ADVISORS/STAFF/VOLUNTEERS
B O A R D / A D V I S O R S / S TA F F / V O L U N T E E R S
BOARD OF TRUSTEES
FOUNDER
Howard E. “Rocky”
Stone (1925-2004)
In 1979, Rocky Stone
founded the organization as Self Help for
Hard of Hearing
People (SHHH).
The thinking behind the self-help philosophy
for SHHH was to enhance each of us as
human beings. Hearing loss was an important
but secondary consideration. Once we accept
responsibility for ourselves, we have to learn
to love ourselves, and then, each other.
—Rocky Stone
Peter Fackler, NY, President
Deb Charlea Baker, VT, Vice President
Michael Stone, DC, Treasurer
Diana Bender, Ph.D., PA, Secretary
Brenda Battat, MD, ex-officio
Francis Beecher, FL
Kathy Borzell, NC
Suzanne D’Amico, NY
James DeCaro, Ph.D., NY
Jeannette Kanter, NY
Zachary La Fratta, DC
Paul M. Lurie, IL
Vic Matsui, VA
Joseph Montano, Ed.D., NY
Nancy Lelewer Sonnabend, MA
Margaret Wallhagen, CA
PROFESSIONAL ADVISORS
Medical Paul Hammerschlag, M.D. — New York University
Medical Center
John W. House, M.D. — House Ear Institute/Clinic
Michael D. Seidman, M.D. — Henry Ford Hospital
MENTAL HEALTH/
REHABILITATION
Samuel Trychin, Ph.D.
AUDIOLOGY Jane R. Madell, Ph.D. — New York Eye & Ear Infirmary
Jennifer Yeagle — The Listening Center, Johns Hopkins
LEGAL Henry Fader — Pepper Hamilton LLP
TECHNICAL Linda Kozma-Spytek, MA, CCC-A — Gallaudet University
Mead Killion, Ph.D. — Etymotic Research
Harry Levitt, Ph.D. — RERC, Gallaudet University
EDUCATION/
CHILDREN’S ISSUES
Carol Flexer, Ph.D. — University of Akron
Julia Davis, Ph.D. — University of Minnesota
PARENTS’ ISSUES John Flanders, Esq.
HEARING ASSISTIVE TECHNOLOGY
Ron Vickery
CHAPTER DEVELOPMENT
Joan Kleinrock
CAPTIONING (CART) Deanna Baker, RMR, FAPR
NATIONAL OFFICE STAFF
Brenda Battat — Executive Director
Barbara Kelley — Deputy Executive Director &
Editor-in-Chief, Hearing Loss Magazine
Lise Hamlin — Director of Public Policy &
State Development
Nancy Macklin — Director of Events & Marketing
Elizabeth LeBarron — National Coordinator for
Chapters and States
Ronnie Adler — Walk4HearingTM Manager
Rebecca Lander — Walk4HearingTM Program Assistant
Susan Parras — Web Designer
Patricia Tomczyszyn — Program Manager
Teri Canniff —Business Manager
Brandi Dotson — Database & IT Coordinator
Sean Smith — Financial Services Coordinator & Controller
Joy S. Braun — Development Consultant
Samuel Trychin, Ph.D. — Academy Curriculum Consultant
58
Program Assistants
Barbara Miller
John Wood
National Office Volunteers
David Gayle
Hollace Goodman
Meyer Gordon
Linda Katz
Linda Miller
Peggy Wyss
Graphic Design
and Photography
Cindy Dyer/Dyer Design
[email protected]
www.cindydyer.wordpress.com
Introducing the Hamilton Mobile
CapTel® App for Android™
You asked…here it is!
Hamilton Mobile CapTel has expanded its family
of solutions to include an application for Android™.
With apps already available on iPhone® and
BlackBerry® devices, the app for Android
delivers the next solution for accessing CapTel
while on the go!
Simply download the free Hamilton Mobile
CapTel App for Android today and you will “see
what they say” throughout your conversations,
ensuring clarity on every call.
Not sure if there is an app
available for your smartphone?
Visit HamiltonMobileCapTel.com and click
on the SmartPhone Selector to verify your
smartphone and wireless network compatibility
or call toll-free 877-455-4227.
Hamilton Mobile CapTel – delivering single phone
solutions on a wider variety of smartphones.
*
Voice and data plans are required when using Hamilton Mobile CapTel.
What is Hamilton Mobile CapTel?
Hamilton Mobile CapTel is a free service that delivers real-time captions to your smartphone. Now you can listen
and read word-for-word what is said to you on the phone, similar to captions on television.
Copyright © 2011 Hamilton Relay. All rights reserved. CapTel is a registered trademark of Ultratec, Inc. The BlackBerry and RIM families of related marks, images
and symbols are the exclusive properties and trademarks of Research In Motion Limited. iPhone is a trademark of Apple, Inc. Android is a trademark of Google, Inc.
CONVENTION 2012
Providence, Rhode Island
June 21 – 24, 2012 • Westin Providence and Rhode Island Convention Center