Living with Dying, Dying at Home
Transcription
Living with Dying, Dying at Home
Living with Dying Dying at Home an aids care team resource manual Care Team Manual for Living with Dying Dying at Home an aids care team resource manual © Copyright 1988 AIDS Committee of Toronto 399 Church Street, 4th Floor Toronto, Ontario M5B 2J6 Second edition. Published March 1998. This project was funded by the AIDS Care, Treatment and Support Program under the National AIDS Contribution Program of the National AIDS Strategy of Health Canada. The views expressed herein are solely those of the authors and not the National Minister of Health. First edition originally produced in collaboration with Projet Accès in 1994. Additional English and French versions of this manual are available free of charge from the National AIDS Clearinghouse 400-1565 Carling Avenue Ottawa, Ontario CANADA K1Z 8R1 Tel: (613) 725-3434 Fax: (613) 725-1205 E-mail: [email protected] Web site: www.cpha.ca Canadian Cataloguing in Publication Data Johnson, Andrew S. Living with dying, dying at home: an AIDS care team resource manual. 2nd. ed. Issued also in French under title: Mourir chez soi. Includes bibliographical references. ISBN 0-921918-22-4 1. 2. 3. I. II. AIDS (Disease) – Patients – Home care. AIDS (Disease) – Palliative treatment. Terminally ill – Home care. AIDS Committee of Toronto. Title. RC607.A26J645 1998 362.1’969792 C98-900308-6 Table of Contents Acknowledgments .....................................................................................i Preface ......................................................................................................iii Section 1: Introduction ...........................................................................1 Who is this manual for? 1 What does the manual include? 1 How to use this manual? 2 Some basic principles of palliative care 2 Quality of life 4 Bereavement 4 Care for the caregiver 4 Confidentiality 5 Diversity 5 Section 2: Setting Up a Care Team .........................................................7 Introduction 7 Deciding to do it 7 Getting started 8 What type of care is needed? 9 What are your resources? 10 Coordination: establishing the core care team 13 Caregiving supplies: what do you need? 14 Special needs and equipment 14 Staying organized 15 Some notes on Home Care programs 18 Your first care team meeting 19 Caregiving checklist 21 Checklist for household and caregiving supplies 27 Section 3: Care Team Records .............................................................29 Introduction 29 Care team members 29 Care team schedule 29 Important telephone numbers 29 Care team log 30 Likes and dislikes 30 House rules and where things are 30 Special considerations 30 Section 4: Infection Control .................................................................49 Introduction 49 Universal precautions 49 Conclusion 52 Section 5: All About Beds and Toilets ...................................................53 Introduction 53 Preparation 57 Positioning someone in bed 60 Toileting 61 Dealing with incontinence 64 Section 6: Symptom Control: Comfort Measures ................................69 Introduction 69 Some basic assessment skills 70 Basic comfort measures 71 Personal hygiene 84 Conclusion 87 Section 7: Pain........................................................................................89 Introduction 89 What is pain? 89 Personal responses to pain 91 Assessing pain 93 Managing pain with drugs 94 Drug side effects 98 Managing pain without drugs 100 Conclusion 103 Section 8: Medications..........................................................................105 Introduction 105 The categories of drugs 106 Recording, storing and disposing of drugs 108 The golden rules for giving drugs 109 Giving medications 112 The effects of drugs 120 Section 9: Body Mechanics: Lifts and Transfers.................................127 Introduction 127 Basic body mechanics 128 Moving someone in bed 130 Moving from bed to chair or from one chair to another 133 Falls to the floor 136 Walking 137 Fire safety 138 Section 10: Psychological and Emotional Concerns..............................141 Introduction 141 Loss and the experience of loss 141 Common emotional responses to loss 142 Multiple psychological concerns 145 Diverse perspectives and experiences 145 The experience of hope 150 Euthanasia and assisted suicide 151 Conclusion 152 Section 11: Communication ...................................................................153 Introduction 153 Concepts related to a supportive relationship 153 Methods of communication 157 Non-verbal communication 159 Communicating with someone in a coma 161 Other ways of communicating 162 Communicating with your friend’s family 164 Communicating with health-care professionals 165 Communicating with care team members 166 Conclusion 168 Section 12: Nutrition ..............................................................................169 Introduction 169 Nutrition and the dying person 169 Nutrition and the person with AIDS 169 Getting started 170 Fluids and solid foods 171 Food safety 171 Feeding tips 172 Some solutions to nutritional problems 174 Alternative diets 177 Some notes on alcohol and caffeine 178 Other methods of providing nutrition 179 Conclusion 180 Section 13: AIDS-related Illnesses .........................................................181 Introduction 181 HIV infection 182 Opportunistic infections 183 Cancers 189 Neurological complications 190 Women and HIV/AIDS 192 Section 14: AIDS Dementia Complex....................................................195 Introduction 195 What is AIDS dementia complex? 195 Treatment 197 Common concerns with ADC 197 Caring for yourself 206 Section 15: Medical Emergencies...........................................................209 Introduction 209 Understanding what your friend wants 209 Being prepared for emergencies 211 What to do in specific emergencies 211 When to call a doctor or the emergency number 218 Going to the hospital: what to do 219 Section 16: Death and Dying..................................................................221 Introduction 221 Signs of approaching death 221 Circulation (colour and temperature) 223 Being there at the time of death 225 Death-related instructions 226 Preparation of the body after death 227 Section 17: Grief and Bereavement .......................................................229 Introduction 229 What are grief, mourning and bereavement? 230 Common responses to death 231 Responses to grief 233 The process of mourning 234 Grief and AIDS 235 Bereavement care 237 Conclusion 239 Section 18: After Death ..........................................................................241 Introduction 241 Funerals and memorial services 241 Planning the service 242 Sample service program 244 Burial 245 Costs 246 Legal and financial matters 246 Financial documents 248 Probate 248 Closing someone’s home 249 Distributing personal belongings 250 Taking care of the care team 253 Section 19: Further Reading & Resources ............................................255 Introduction 255 Community-based AIDS organizations 255 Human resources 256 How to access professional help 256 Libraries and bookstores 257 The Internet 258 Reading and resources 258 Selected readings 259 Appendix A: Caring for the Visually Impaired .....................................265 Appendix B: Caring for the Deaf, Deafened and Hard of Hearing.......269 ACKNOWLEDGMENTS l i Acknowledgments T he writing of this manual would have been impossible had it not been for the many men and women who openly shared their experience with death and dying. To them, their families and friends, I am eternally grateful; their memory lives on in my heart. To the late Michael Lynch and his care team go my deepest thanks and love for inviting me to participate in a care team that was the model on which this manual is based. The utility of a resource such as this manual is a reflection of a diverse range of experience and expertise in AIDS care and palliative care. Very special thanks go to all who reviewed the content of this manual: Rue Amana, Rick Bebout, Bonnie Benedik, Chris Bentley, Boni Cinquina-Cameron, Jack Corcoran, Robin Cumming, Linda Durkee, Frank Ferris, Wayne Fitton, Russell Gessner, Elaine Hall, Sue Hranlovic, Abe Karrel, Terrah Keener, Evan Leblanc, Roland LeBlanc, Ned Lyttelton, Malcolm MacFarlane, Tracey Manrell, Tara McDonald, Eleanor Mcfarlane, Hyla Mendelow, Dan Nagel, Russel Ogden, Deborah Randall-Wood, Marie Robertson, Kelli Stadjuhar, Leslie Stuart, the Vancouver Fire Department and all those who participated in the evaluation of the first project. We gratefully acknowledge the financial support which made possible the realization of both the first and second editions of this manual. The first edition was supported by the Lesbian and Gay Community Appeal of Toronto; the AIDS Bureau, Ontario Ministry of Health; and the AIDS Care and Treatment Unit under the National AIDS Contribution Programme of the National AIDS Strategy, Health and Welfare Canada. The second edition is supported fully by the AIDS Care, Treatment and Support Program under the National AIDS Contribution Program of the National AIDS Strategy, of Health Canada. Special thanks go to Janice Linton and Stephen Smith of the Pacific AIDS Resource Library for their cheerful assistance with my research on existing resources and review of the literature. The painstaking tasks of editing and translating text are both an art and a science. Thanks to Bob Daley for editing the English text of this edition and to Anne-Marie Mayotte for editing the French text. John Atkinson undertook the job of graphic design and layout and succeeded in making this edition both reader-friendly and visually appealing. ii l ACKNOWLEDGMENTS The coordination of this project was overseen by Grant McNeil of Communication Works. Words cannot express the gratitude and respect I have for Grant as he faced the profound challenges I presented to him throughout the production of this edition. For his professionalism, patience and integrity, he holds my highest regard. Finally, I wish to offer my heartfelt thanks and deep respect to Charles Roy, Executive Director of the AIDS Committee of Toronto, for his vision and commitment to ensuring that care and support for those dying with AIDS at home, and their caregivers, continues to be made available throughout Canada for as long as it is needed. Andrew Johnson PREFACE l iii Preface I n 1994, the AIDS Committee of Toronto (ACT) published the first edition of Living with Dying — Dying at Home: An AIDS Care Team Resource Manual. Since that time, several thousand copies of the manual have left the National AIDS Clearinghouse in Ottawa. Many copies of the manual have found their way into the homes of people dying with AIDS all across Canada. It has also served as an important resource for AIDS service organizations (ASOs) across Canada, the USA and abroad. The manual has been used as a teaching tool for health care professionals, hospices and ASO volunteers. Similar manuals, with slightly different approaches to care, have been created, based on the manual’s content and presentation. The release of the first edition was supported with front-line training to encourage its effective use. With the financial support of the AIDS Care, Treatment and Support Program of Health Canada’s HIV/AIDS Policy, Coordination and Programs Division, the AIDS Committee of Toronto, Casey House Hospice, the Canadian AIDS Society and other organizations held a series of training sessions to teach people with HIV/AIDS and their caregivers how to use the manual. Demand for a Second Edition Sadly, the need for this manual has not diminished. Despite recent advances in treatment for HIV and AIDS, many people living with HIV/AIDS continue to find themselves in need of care team support as they approach the end of their life. Discouraging as this may be, it is a fact of life that requires a compassionate response. Recognizing this need, the AIDS Care, Treatment and Support Program brought together a variety of stakeholders who were involved in the first edition to discuss a possible second edition. Given the demand and positive reaction to the first edition, stakeholders were clear that a second edition was warranted. Advances in palliative care and in HIV/AIDS knowledge, along with the experience gained from using the manual, made it clear that the manual’s content and ease of use should be evaluated before writing a second edition. Funded by the AIDS Care, Treatment and Support Program of Health Canada and coordinated by ACT, a nation-wide evaluation of the manual was completed in early 1997. The evaluation consisted of the following: a review of the recent scientific and popular literature related to AIDS and palliative care; a review of comments and suggestions forwarded to ACT by users; distribution of a survey questionnaire to a random sample of individual users and to a sample of ASOs across Canada; four focus groups with primary users iv l PREFACE of the manual in Vancouver, Toronto and Montreal; and face-to-face interviews with people living with AIDS, family members, health professionals and volunteers. The evaluation findings were used to update and expand the manual’s content as well as improve the overall presentation and ease of use. Two completely new sections have been added to the table of contents. Section 18 provides information on how to dismantle someone’s home and take care of their personal effects after death. Appendix B discusses care for the deaf, deafened and hard of hearing. Although we have tried to provide information in the manual that is as current as possible, care teams must continue to bear in mind the evolving nature of information related to HIV/AIDS and palliative care. Several new resources have been developed since publication of the manual’s first edition. Many of these new resources are listed in Section 19. Among them are resources that address AIDS palliative care from different cultural and ethnic perspectives. The development of these new resources is exciting and reflects a diverse range of caring for the dying. These new contributions will help tremendously to close the multi-ethnic gap in Canada’s response to HIV/AIDS. In the first edition of this manual we attempted to reduce gender bias in the writing by using the words “he” and “she” in alternate paragraphs. This proved to be confusing for the reader. Therefore, we decided to address the issue of gender bias by using the words “he” and “she” in alternate sections. We hope this helps to reduce the readers’ confusion while, at the same time, acknowledges that HIV and AIDS affect women and men. The decision not to address the special needs of children dying with AIDS was made due to limitations of space. Resources for expertise in pediatric HIV/AIDS care are listed in Section 19. The philosophical framework of this manual remains the same. That is, a holistic approach to AIDS palliative care where the person in care, and those closest to him or her, is considered the centre of care. This framework includes all aspects of the person’s background, life experience, relationships and hopes. It honours the value system of the dying person. When care team members maintain a holistic perspective toward the person in care — and toward one another — then differences in perspective can be overcome. Although this manual has been written to specifically address the needs of care teams, its overall purpose is to provide support to the community as a whole. We believe that care teams do not (or should not) exist in isolation. They are part of the larger community, no matter how large or small, rich or poor. In supporting the work of care teams, we are also providing support to a community that is coping with the presence of HIV and AIDS. Our goal PREFACE l v remains unchanged: to help individuals, families and communities help themselves. On behalf of the AIDS Committee of Toronto, I wish to extend an invitation to all who read and use this manual. Please give us your feedback on its content and presentation. Most of all, feel free to tell us about your experiences in caring for your loved ones at home. For it is only through the sharing of experience that we will grow and learn from our struggles and accomplishments in HIV/AIDS. Your story is important to us and to others who want to learn how to improve their response to the care of people living and dying with HIV and AIDS. This manual belongs to all of us, and we all have a part in making it work for those we care about and love. Charles Roy, DSW Executive Director AIDS Committee of Toronto Your suggestions and comments should be directed to: Care Team Manual AIDS Committee of Toronto 399 Church Street, 4th Floor Toronto, Ontario M5B 2J6 Tel: (416) 340-8484 Fax: (416) 340-8224 TDD: (416) 340-8122 E-mail: [email protected] vi l PREFACE SECTION 1 l 1 Introduction T his manual was born out of the experiences of men and women who chose to die at home with AIDS and of those who cared for them: partners, family members, friends, volunteers and health-care professionals. The lessons we have learned from these experiences remind us that dying at home with AIDS can be, in many cases, a good choice. The information in this manual comes from a variety of sources and is based on science and experience. We focus first on the central focus of the care team circle, the person who is dying with AIDS. From the centre, the care team grows outwards to include a diverse group of individuals who, collectively, strive to meet the needs of the dying person. The manual has been designed to encourage flexibility and creativity in planning for and providing palliative care. We provide basic information through easy to follow steps that promote comfort and dignity. We recognize that death, like life, can bring both joy and sorrow. We follow the philosophy that death is a natural part of life, and that dying is, in fact, living, and it is something we have to live with. The aim of this manual is to support persons living with dying and dying with AIDS, and those who care for them. n Who is this manual for? The manual was written for people caring for those who choose to die at home with AIDS: the care team. A care team is any group of individuals who, by some connection with the dying person, come together to provide hands-on care and emotional support. Throughout the manual, the needs of the dying person are considered paramount. The manual can be left in the home as a permanent resource for all members of the care team, whether lay persons or professionals. n What does the manual include? The manual is divided into nineteen sections. Each section addresses a particular focus of palliative care as it relates to AIDS. Some sections provide practical information on caregiving tasks, while others provide an overview of AIDS-related information within the context of palliative care. Other sections include organizational tools and charts, which have been included to facilitate care team organization and activities. References for further reading and listings of community-based and institutional agencies are also provided. 2 l INTRODUCTION n How to use this manual The first and most important thing to consider when using this manual is that there is no single right way of caring for someone who is dying. If we let them, all people would choose their own way to die. Caring for someone who is dying will always be a little different from one person to the next. The same applies to the caregiver. We will all provide care to the dying in a way that is unique and is a reflection of our way of being; of who we are. The connection the caregiver has with the dying person will help define this. This manual is intended to provide all caregivers with basic information to guide their caregiving. There is a lot of information in this manual, and you may not need to read it all, or all at once. Set your own pace — one you are comfortable with. When in doubt or when something does not seem clear, ask for help from a health-care professional, an AIDS counsellor, or someone who has experience with care teams. Consider this manual as a guidebook or map — a source of information about planning and providing care. Don’t feel that everything in the manual applies to your situation or to the person you are caring for. The manual is a starting point: a place to begin and a place to return for direction and information. Not all your needs will be met by the manual. Reach out to those around you when you need help or support. Use the charts and caregiving tools as you see fit. They have been designed to simplify and organize particular tasks. You can use the care team log (Section 3) as a means of communicating with other care team members. Above all, remember that the purpose of this manual is to show you how to promote the dying person’s individuality, comfort and dignity. If everyone on the care team follows the same basic rules, then the chances of providing consistent and person-oriented care will be that much greater. n Some basic principles of palliative care A definition: Palliative care is the active, compassionate care of a person whose disease is no longer responsive to traditional treatment aimed at cure. The goal of palliative care is to promote quality of life through the control of symptoms, whether they be physical, psychological, social or spiritual. Palliative care has its roots in hospice care which traditionally has aimed to provide shelter and care for the needy and afflicted, and whenever possible, in INTRODUCTION l 3 a home-like setting. Although hospice care has been around for centuries, only in the past few decades has it come to be accepted as a component of health care. You may hear about different kinds of palliative care or hospice care programs. It is important to realize that palliative care is not a program, but an attitude and an experience. Almost anyone can provide palliative care. As long as you believe in the dignity of persons, then you can learn the skills you need to care for someone who is dying. People who care for the dying are often hesitant about what they should do. More often than not, they are surprised to discover how much they can do. Let’s look more closely at the four basic components of palliative care. Physical Concerns Pain management and the control of other physical symptoms are crucial to the principles of palliative care. If someone’s physical suffering is not dealt with first, then there is little chance we can do much to alleviate non-physical symptoms. There are many concrete things we can do to help relieve a person’s physical pain and suffering. Whether it is through the use of drugs, hands-on caregiving techniques, such as back rubs or complementary therapies, these tools can be very effective in promoting and maintaining a person’s comfort. Use the skills and expertise of health-care professionals and other caregivers to manage the physical pain. Psychological Concerns It is important to accept that palliative care is intimately connected with loss, dying and death. And with death comes a wide variety of emotional and psychological responses. Grief and other feelings related to loss are normal. Death can be peaceful, yet it can also be a struggle. To care for someone who is dying, you must acknowledge that palliative care is for the living as well as the dying. Likewise, it is important to remember that just because someone is close to the end of her life, it does not necessarily mean that existing psychological concerns unrelated to death and dying no longer matter. Caring for the whole person means caring for what is important to her at that moment and beyond. Social Concerns Although palliative care should always be centred around the person who is dying, it is also important to consider the needs of those who are close to the dying person. A part of them is dying as well. We are not only losing a person, we are losing that person’s connection to the rest of the world: family, friends, work, community. Palliative care is not confined to the bedside or to the home. It is connected to the dying person’s larger social and cultural network. Omitting the social aspects of palliative care would mean forgetting to care for 4 l INTRODUCTION the person as a whole. Also, there may be legal and financial matters that need to be addressed, and these are sometimes part of palliative care. Spiritual Concerns Death often brings spiritual exploration and affirmation. Many people who are dying will come to a deeper religious faith, while others will come to see life in a new way. The reconciliation of relationships, new insights and appreciations; all are part of cherishing life. Spiritual care involves supporting and being a companion to the dying person through these personal moments. It may also require us to question traditional spiritual practices and beliefs and one’s religious faith. n Quality of life Palliative care aims to promote quality of life through the control of symptoms. Paramount to this principle is the concept that quality of life is defined by the person who is dying. Palliative care should be planned to reflect the values of the dying person; that is, what matters to her and what she cares about. Respecting the dying person’s preferences is crucial to promoting dignity and self-worth. We, the caregivers, need to take direction from the dying person when we consider issues related to quality of life. We need to be prepared to be her advocate when she can no longer participate in making decisions that will affect her quality of life. And we need to accept our friend’s definition of quality of life even when it conflicts with our own definition. n Bereavement Palliative care does not end at the moment of death, but continues with support and care for those who are left behind, the bereaved. It is important to consider this when planning your caregiving, to ensure that those who are bereaved have the support they need through the period of transition that follows the loss of someone they love. It is helpful to remember that this period of transition usually takes longer than we expect. All members of a care team need to consider what their needs will be through this difficult time. No one is exempt from this most human of conditions. n Care for the caregiver Throughout the care team’s life, all caregivers need to be conscious of their psychological and physical needs. Being honest with yourself is the key. Set limits to what you can do, and how often. Ask questions when in doubt. Reach out for support when you need it. Take care of yourself physically. Caring for the dying can be as demanding and stressful as it is rewarding and challenging. INTRODUCTION l 5 n Confidentiality AIDS is an illness that can carry a devastating stigma. Therefore, we must always be mindful of the harm that can come from disclosure about a diagnosis of AIDS or an HIV antibody status. Disclosure about someone’s sexual orientation or behaviours (such as drug use) can also cause harmful reactions. Be careful about what you say, and to whom. What happens and what is shared within the care team circle must remain there. Also, caring for someone who is dying can involve knowledge about very personal aspects about her life. Unless otherwise directed by the dying person, the things you learn should not be shared with anyone else. Respecting a person’s dignity means respecting her right to privacy. These simple rules should apply to everyone on the care team, not just the person who is dying. n Diversity Despite the prevailing myth that HIV and AIDS affect only certain groups in society, for example, gays, drug users, etc., the reality of the HIV epidemic today is one that touches ALL communities, regardless of gender, race, creed, sexual orientation, social or economic status. As we fast approach two decades of struggling with HIV, we must accept the fact that HIV does not discriminate in any way. It remains appalling that Aboriginals, other non-white ethnic communities, IV drug users, sex workers and so many other vulnerable communities continue to face the ravages of HIV/AIDS with minimal attention to their unique needs and concerns from our governments and health-care system. AIDS palliative care strives to break through the walls of stigma meeting face-to-face with those in need of compassion and care. As the epidemic continues to grow in all sectors of society, so does our need to critically examine our beliefs and values about ethnocultural diversity and so-called “deviant” social behaviour. There is no room for intolerance in AIDS palliative care and we all must face the issues related to diversity that make us feel uncomfortable; that we fear. By following the basic principles of palliative care, a care team can work together to build a caring, trusting and supportive environment that will foster compassion, dignity and love. 6 l INTRODUCTION Notes SECTION 2 l 7 Setting Up a Care Team n Introduction Many of you who are reading this section have never set up a care team, and by the time you get through all the information here you will probably feel overwhelmed. That is normal and expected. What you need to know now is that you can do it. People who are charged with the care of someone they love can move mountains. The same applies to care teams, even teams with limited resources. The first step in setting up a care team is deciding whether a care team is what the dying person wants and needs. If a care team is the right thing, you will need to assess what your friend needs in terms of care and caregiving resources, both human and physical. Easy to follow steps have been provided to help you through the assessment process. There are also checklists for caregiving activities and supplies. As you read on, keep in mind that you don’t need to do or have everything that is listed. Adapt our suggestions to what you have, and remember to be flexible and creative with your planning. n Who decides? Deciding to do it The decision to set up a care team should be made by a number of people working together. Those people will include: • The person being cared for. As long as he is able to make decisions, a dying person has the right to decide what kind of care he wants. For this reason, the dying person is always considered the centre of the care team circle. • The people closest to the dying person. These people probably have already been providing as much care as they can. A care team will give them help, support and relief. Training within the care team will also give them confidence; they need to know they have the skills to provide the best possible care for their friend. 8 l SETTING UP A CARE TEAM Together, these people make up the core care team. Some core care team members may play a major role later as care team leaders, keeping the team organized when other people become involved. We’ll talk more about the special work of the care team leaders later on. Who can help you decide? What if your friend changes his mind? There are other people you may want to involve the decision to set up a care team: • The dying person’s doctor, nurse, social worker or other professional caregivers. These people will be able to help you decide what kind of care your friend will need, and how feasible it is to provide that care at home. • A person with experience in palliative care at home. This might be a Home Care nurse, a doctor, an advisor from your local AIDS organization or community hospice program, or someone who has been on a care team before. We all have the right to make decisions about our lives and to change those decisions when we want. This applies no less to a person who is receiving help from others or who is dying. It is very important to keep in mind that at any point your friend may change his mind about having a care team. You should accept that decision, and support it no matter how difficult it may be. Most people who find themselves helpless will eventually, in some way or another, reach out for help. If you are ready to help, but your friend does not ask for help, you will need tremendous patience and restraint. Never force your views on your friend. The most you can do is ensure that he is aware of the consequences of his decision. This is particularly important when considering issues of safety. For example, people living with dementia may forget about decisions they have previously made, or may wish to change their mind without understanding the consequences. Be gentle while helping your friend to understand the importance of safety; use your best judgment, and consult with others. Should your friend decide not to have a care team or to discontinue one that has started, or decide to go to the hospital to die, the decision does not in any way represent the care team’s failure to do its job. Your goal is to support your friend in dying the way he chooses. n Getting started Once you have decided to set up a care team, you will need to answer the following: o What kind of care is needed? o Who can help you provide this care? SETTING UP A CARE TEAM l 9 o What basic resources will you need? o Who will make up the core care team? o What regular supplies will you need, and how will you make sure they’re kept on hand? o Will you need any special equipment, and if so, how do you get it? These may seem like difficult questions, but by taking them one at a time you’ll see how you can answer them with ease. n What type of care is needed? The person you are caring for must, if he can, be part of all decisions about what care is needed. You will want to find out about his physical and emotional states, and what people can do to improve them. This is a difficult process for a person who is dying. He may have to admit he needs help with things he could once do on his own, even very personal things like going to the bathroom. It can be embarrassing to need help. It can be depressing to give up one’s independence. Be sensitive to how much your friend wants to talk about what he needs. You don’t have to do this all at once. On the other hand, the dying person may be relieved to know he can get help with things he can no longer do on his own. Ask your friend what he wants help with; don’t try to take control of things he wants to do. The Caregiving Checklist At the back of this section you will find a caregiving checklist that covers the most important things you need to think about, so you and your friend can decide together how best to provide care. Note that the checklist is addressed to the person being cared for. Your friend may want to read it and fill it out alone, or you may want to talk about it together. If the answers to some questions are obvious to you, you can answer them on your own. If not, let the person you’re caring for decide. If necessary, your friend’s doctor or nurse can help answer some of the questions on the checklist. The checklist also includes questions about the resources you have available for care. Who will provide the care? Once you and your friend have identified what kind of care is needed, you have to decide how many people it will take, who they should be and what they are expected to do. When deciding how many people you will need for your care team, it’s a good idea to talk with someone who has experience with palliative care in the home. A counsellor at your local AIDS organization or a Home Care nurse should be 10 l SETTING UP A CARE TEAM able to help you with this. The number of people you need will depend on the kinds of care your friend needs and the resources available to him. We’ll talk more about this later. Sit down with your friend and make a list of all the people he would like to have on his care team. If it’s difficult for him to think of names, suggest that he flip through his address book to help trigger his memory. It’s important to remember that people can play different roles. Some people may have been on a care team before and will be comfortable with providing direct, hands-on care. Others might prefer to run errands, keep supplies on hand, make meals that can be brought in, and so on. Your care team should include any health-care professionals who can bring special skills and experience to the home. Your friend’s doctor, counsellor or social worker should be consulted to help with planning care. If your friend is connected to the Home Care program, then the Home Care nurse can help to educate the care team and provide special care. Your friend’s doctor can make arrangements for Home Care services. (We’ll discuss them later on in this section.) You may need to get some help from volunteers who are connected with your local AIDS organization or with a community hospice program. These people can help fill some of the gaps on your care team. Many of them have experienced care team work. Once you list every potential care team member, you will need to contact them and find out if they can join the team. Be clear about what they will be expected to do, and explain to them that you will talk to them more at your first care team meeting. Everyone who has agreed to join the care team should meet to discuss your friend’s needs and wants, to get to know one another and to begin planning the care team’s activities. Some guidelines for this meeting are outlined later in this section. n The Home Environment What are your resources? It is expected that, in most cases, your care team will be caring for your friend in his home or the home of someone close to him. This does not mean, however, that you can’t set up a care team for someone who is staying at a hospital or a hospice. Your care team should go wherever your friend wants it to go. When planning to care for someone at home, you must look at the space carefully and consider the following points: SETTING UP A CARE TEAM l 11 o Is there room to provide privacy for your friend and allow someone else to be there? To stay overnight there? o How accessible is the space for a person who has trouble getting around? Is it easy to go up and down the stairs? Is it easy to move a wheelchair around the furniture? o How safe is the bathroom for your friend? Are there grab bars around the toilet or bathtub? Is there a skid-free mat on the floor of the tub or shower? o Is there enough room to store caregiving supplies? Can you make more room by storing furniture or other large items? Are there laundry facilities in the home, in the building, or close by? o Do the fridge and stove work? Could the care team prepare meals there or will they have to be brought in? o Is there a telephone? If not, how will you arrange to communicate with the care team, with the doctor or nurse, with emergency services? o Is the neighbourhood safe? Would you be concerned about people entering or leaving the home when it is dark? Money Caring for someone at home costs money. Although many of the more expensive services (nursing care, drugs, special equipment and so on) may be paid for by a provincial health plan, social assistance benefits or a private insurance plan, your friend and the care team will need financial resources to look after the costs of daily living: food, laundry, supplies, and so on. All these expenses are on top of your friend’s monthly expenses: rent, phone, electricity, etc. A person’s financial situation is a very private matter. Only someone very close to the person you are caring for should talk to him about money. If he has not already given someone power of attorney (the legal right to make financial decisions on his behalf), you may want to discuss this with him. If someone has power of attorney, you may avoid some difficult situations should your friend become unable to make good decisions. These are some of the questions you need to ask about money: o Who is in charge of financial resources: your friend, his power of attorney, his partner, another family member, or a public trustee? o What is your friend’s monthly income and where does it come from? (For example, long-term disability, government assistance programs, savings.) o Where is the money kept? If it is in the bank, in what kind of accounts? Chequing or savings? 12 l SETTING UP A CARE TEAM o Are there other financial resources, such as RRSPs, savings plans or bonds? o What debts does your friend have and how are they managed? Are there mortgages, car payments, credit cards? o How will cash be handled in the home? How will you pay for groceries, drugs, supplies? o Is there money to cover the costs of a funeral, burial or memorial service? o Has your friend prepared a will and is it up to date? Has he appointed an executor for his estate? If not, it is important to ask your friend to consider doing these things. Dying without a will can be problematic. Seeking the advice of a lawyer knowledgeable in estate affairs can be very helpful. Not everyone on the care team needs to know about your friend’s financial status; this is confidential information. Only your friend can decide who should know about his financial resources. If you or your friend needs help with financial planning, contact your local AIDS organization. They should be able to connect you with an experienced and reliable financial advisor. Insurance Policies After you help your friend with his financial arrangements, look into any insurance policies he may have. These include personal or work-related policies. The following questions should be asked about insurance policies: o What kinds of policies does your friend hold (life, long-term disability, extended health care, home insurance, etc.) and with which companies (previous employer, Blue Cross, etc.)? o Where are the policies (in the home, a safety deposit box, etc.)? Are the premiums up to date or have the policies expired? o What are the conditions of each policy? Some life insurance policies require a person to continue to pay premiums while he is on long-term disability. If your friend has an extended health-care policy, what kinds of expenses (nursing care, drugs) are covered and for how long? Some policies limit the number of nursing hours that can be provided and how much money can be spent on supplies. What are the deductibles rates for each policy? Decide when you want to use these resources. (It usually is a good idea to reserve insurance benefits for when the caregiving becomes more intense or your friend needs around-the-clock care.) What paperwork is needed to have these services initiated, and how long will it take before they start? Looking into insurance policies can be tedious work but it may be worth your while. Some policies will make it possible for your care team to look after your friend without too many struggles. Others might provide nursing care, but for a SETTING UP A CARE TEAM l 13 limited period of time. Once again, ask an experienced advisor for help when reviewing your friend’s insurance policies, and don’t forget to involve your friend in these discussions. Professional and Community Resources Earlier we said that health-care professionals, staff of community-based services and volunteers should be included in the care team circle. We need to mention them again, because they have special skills that are a necessary part of what the care team will do. Among the players we mentioned before, there are numerous other professionals who can provide support and help to your friend and the care team. Some of these professionals include: physical and occupational therapists, members of the clergy and other spiritual advisors, lawyers, massage therapists, naturopaths, homeopaths, specialists in Chinese medicine; the list goes on. Perhaps your friend is already connected with one or more of these professionals. If not, you may want to suggest that they look into what these professionals have to offer. Although all the professionals, counsellors and volunteers will bring special skills to the care team, they must be seen as persons. All members of the care team are equal partners, and they must work together to respond to the needs of your friend. Control does not lie in the hands of the care team or any one professional; it is in the hands of the person in care. n Coordination: establishing the core care team As we mentioned before, the core care team will include those people your friend has identified as the primary leaders of his care team. (Your friend should remain in control of the care team for as long as he is able or willing.) The core care team will be responsible for coordinating all aspects of care team activities. Although these duties may be shared among different individuals, one person, or a small group, needs to maintain ongoing and consistent coordination of what the care team does. Coordination is the key to running a successful care team. Most of us have some experience with systems that fall apart because little attention was paid to keeping things on track and organized. The work of the core care team takes a lot of time and energy. Basically, the core care team is responsible for ensuring that whatever needs to be done for your friend happens. Both your friend and the care team will rely on the core care team to plan for and provide care. Although this may seem an overwhelming task at first, it will not be so difficult as long as the core care 14 l SETTING UP A CARE TEAM team remains firmly rooted in the spirit of working as a team with your friend, with care team members and with health professionals. Once a core care team has been established, make sure that everyone on the care team knows who the core people are and how they can be reached. n Caregiving supplies: what do you need? All care teams, no matter how big or small, will need some basic supplies. Naturally, as your friend becomes more dependent on the care team, the need for supplies will increase. At the end of this section is a checklist for the most commonly used caregiving and household supplies. Some supplies may be available from your provincial or municipal Home Care program; these are clearly marked. All other supplies will have to be purchased or donated. Making lists of supplies you will need is not enough. You will also have to consider the following: o Where will the supplies be stored in the home? o Who will be responsible for purchasing and making sure that supplies don’t run out? o When new supplies are being used or when care team members are using them for the first time, who will arrange for someone to come in and teach the care team about these supplies? Running out of supplies when you need them most can put you in a difficult situation. It may leave your friend feeling worried or upset, and it could harm the trust he has in the care team. Being prepared will help you avoid these situations. Use your creativity; you will be surprised how much you can do with only a little. After all, few people are accustomed to having everything they need. n Special needs and special equipment In the final stages of illness, some people will require special treatments or equipment as part of their care. If this happens, a doctor or nurse can order the appropriate equipment, and have it delivered to the home to be set up by a health professional. Make sure some people from the care team are instructed on how the equipment works and on what to do if something goes wrong. Some of the kinds of equipment we are talking about include: o hospital beds and special mattresses o oxygen tanks, tubing and masks SETTING UP A CARE TEAM l 15 o suction machines (used to suction secretions in the throat or lungs, or to be connected to chest tubes when a lung has collapsed) o intravenous systems (some of these are connected to electrical pumps). n Staying organized Already, you and your friend have done a tremendous amount of work. Now it’s time to start putting all the pieces together, in an organized fashion, so the care team can start its wonderful work. There are six steps to organizing your care team: Defining the Level of Care Once it is clear what your friend needs and wants and what resources are available, you can decide what level of care you will provide. Levels of care will vary from one care team to the next, and will often change within the care team itself. Some teams will need to plan their care around daily or weekly visits, while others will need to plan for around-the-clock care. Don’t make this decision alone. Include your friend and someone who is experienced with palliative care. One of the most important considerations is safety. Think very carefully about whether your friend should be alone. For example, someone who is physically well but is often confused or has dementia will not be safe if left alone for long periods of time. Accept the fact that you may need to increase or decrease the level of care at a moment’s notice. People with AIDS often ride a roller coaster when it comes to health. One day they may be up and about, the next day lying in bed seemingly close to death, then the next morning they might ask to go for a walk. Your team needs to be flexible and ready to respond to your friend’s health status. Defining Care Team Roles Most of the initial planning stages will have been done by the person you are caring for and his core care team. The next step is to identify your care team roles. Not everyone on the care team will be able to do every task. Let people decide for themselves what they can and cannot do. Some people may want to start with household chores or running errands; others may want to provide hands-on care. Listen to your friend. He may have certain people in mind for certain tasks. Likewise, he may not want certain people doing certain things. Although he is in control, don’t feel you can’t negotiate with him. There may be times when the only person who can help is someone your friend would rather not have 16 l SETTING UP A CARE TEAM around. Do what you can to compromise, but always make sure your friend is safe. In most cases, the core care team is responsible for meeting your friend’s needs and for managing the team as a whole. This does not mean that other members of the team cannot take on leadership roles. Let people take charge of areas in which they are comfortable. If someone wants to be in charge of supplies, let him. Delegating is the key to a successful team. Avoid asking some members to take on too much. Finally, and most important, don’t forget to include your friend in this process. One of the care team’s primary goals is to promote your friend’s individuality and dignity. Let him do as much as possible. And, when necessary, help him to decide how things should be done and by whom. Delegating and Scheduling Tasks Once each person on the care team has decided what he or she can or cannot do, start delegating tasks. Make sure everyone is clear about his or her role. Tell all team members to whom they can go for help. There is a team scheduling chart in Section 3. Using the chart, assign caregiving shifts. There will likely be gaps. To fill them, plan to use outside help (volunteers, nursing services). Some people will be joining a care team for the first time. It might be helpful to pair them up with someone experienced (a buddy), so they can ease into the care team with the support of someone who has been there before. Setting Up the Environment This involves some paperwork and some physical organizing. Make sure all the charts in Section 3 are filled in and kept up to date. These charts will help to keep track of phone numbers, where things are around the house, and so on. They are important tools that everyone on the care team will use at some time or another. Make sure everyone knows where this manual is and how to use it. The book belongs to the care team and should be available to anyone who needs it. Look around the home and see where you might keep your supplies. Be sure to involve your friend when you do this; remember, this is his home, and you are a special guest. Don’t take over and invade your friend’s private space. Get a feeling for the space the way it is, and become familiar with it. With your friend’s permission, it may be a good idea to consult with a Home Care nurse or occupational therapist to assess the home environment for safety and what devices are available to help promote safety in the home. SETTING UP A CARE TEAM l 17 Check with your friend about smoking and other household rules: leaving shoes at the door; how to take and receive telephone messages; where a guest can spend the night; and so on. As the team becomes more settled into caregiving, there is a tendency to forget that you are guests in someone’s home. Remember to respect your friend’s space. Establishing a Rapport and Opening Lines of Communication Every care team will develop its own way of communicating and sharing. The process will be defined by those who are involved and by the needs of the person in care. Our best advice is to just let it happen. The worst thing a care team can do is to limit or restrict the opportunity for people to express their feelings. Most care teams will benefit from holding a group meeting before the team actually starts its work. Such a meeting has some very practical benefits. For example, everyone can hear what the care team goals are and what the situation is in the home. A lot of useful planning can be done, and the meeting will save you many hours on the telephone. A care team meeting is also an opportunity for everyone to meet and to begin opening lines of communication. Although many team members will do their work alone, they must communicate with others on the team. It is important that the care your friend receives is consistent and reliable. Change can be distressing to someone who is losing control of his life. If everyone on the care team decides to do their own thing, the team might run into trouble. The care team log (found in Section 3) has been designed as a way for the team to communicate. Write a few lines every time you work a shift. Read what others have written before you and look for important messages or changes to the caregiving routine. Another effective way of communicating is to hold regular meetings. We’ll talk about that later. Caring for the Care Team Caring for your friend will probably be one of the most rewarding experiences of your life, but it will also be very hard work. You must be honest with yourself when you’re deciding what and how much you will do for the care team. Your friend needs to rely on you, to trust that you will be there for him when he needs you. If you try to do too much, you’ll be too tired to do a good job. Setting limits is the key. Carefully consider all that is going on in your life, and make decisions about what you can offer your friend and the care team. Working on the care team will affect your regular routine. Think about this carefully. How do you plan to cope with such a change? Take care of yourself 18 l SETTING UP A CARE TEAM physically. Eat well, exercise and get lots of rest. You will need a lot of energy. Consider how your body responds to stress, and try to manage that stress. Listen to and stay in touch with your emotions. Caring for a dying person will raise many feelings and emotions. Some of these may be very new to you, and because of that they may be frightening. Remember that the fear of dying is a normal response, part of being human. Reach out to others. Talk to those who are close to you, to other members on the care team. Visit with a counsellor at your local AIDS organization. You should never be ashamed of taking care of yourself. Make sure the care team holds regular meetings. These meetings should provide care team members with an opportunity to share their feelings as well as offer support to others. The meetings are also an excellent way to share information related to the care team’s activities; for example: updates on your friend’s condition, changes to the care team routine, new equipment or supplies, learning sessions. From time to time, consider inviting guest speakers to educate the team or facilitate working through emotions or difficult scenarios. Take breaks when you need them. There is no place for martyrs on a care team. If you feel you need to take some time off, say so and do it. Pushing yourself to unreasonable limits can lead to burnout, which often takes several months to repair. Remember, your friend needs you to help him; a rather impossible task if you need help yourself. Don’t take life in the care team too seriously. This doesn’t mean you should be irresponsible. Maintain a sense of humour and cherish the moments of joy you share with your friend. Although care team work has its serious aspects, it can also have wonderful moments of fun. n Some notes on Home Care programs In most provinces across Canada, certain health-care services may be provided at home which are covered by the provincial health insurance plan. However, some restrictions may apply to these services, so you will need to find out exactly what services are available and how you get hooked up to them. (See Section 19 for some guidelines on how to do this.) In most cases, anyone with provincial health insurance can apply for Home Care. Sometimes, the application must be signed by a medical doctor, who will assume medical responsibility for the person receiving the service. If Home Care is not already in place for your friend, call his family doctor and ask about it. SETTING UP A CARE TEAM l 19 Once an application is made, a Home Care nurse will visit or telephone the home to assess what services are required and what should be made available. Not everyone is eligible for all services. Although this list will differ from province to province, services and supplies available through Home Care programs may include: • • • • • • • • • • • nursing care consultation from an occupational and/or physical therapist consultation from a speech pathologist nutritional counselling social work home-making services (cleaning, cooking, etc.) hospital equipment (beds, oxygen) laboratory services (blood tests in the home) Meals-on-Wheels (one hot meal per day) medical supplies (latex gloves, diapers) transportation to the doctor’s office for scheduled appointments. Caring for someone who is dying takes a lot of energy and can cost a considerable amount of money. Your local Home Care program can be a big help on both counts. n Your first care team meeting Once you have answered the questions in this section and filled out the caregiving checklist, you’re ready to hold your first care team meeting. Ask your friend if he wants to attend the meeting. If he says yes, then you will probably need to hold the meeting in your friend’s home. If he says no, it’s a good idea to hold the meeting some place else. This makes it easier for people to ask questions they may feel uncomfortable asking in front of the person in care. Below, you will find a sample agenda for your first meeting (there are also charts in Section 3 to use as well). It isn’t necessary to discuss everything at your first meeting. Use your best judgment in setting priorities. However, you should note that bringing everyone together can be a difficult task. Time is precious to all of us, so use it wisely. Depending on the needs of the person in care and on how many people plan to attend, you will probably need two or three hours to run your first meeting. Sample Agenda Designate someone to lead the meeting. 1. Introduce yourself and give a brief history of how you know the person in care. Then go around the room so each person can do this. 20 l SETTING UP A CARE TEAM 2. Next, an overview of your friend’s condition (physical and psychological) should be presented. Outline what your friend expects the care team to do and what his specific needs are. Other important details to share are: who the care team leaders are, who the family doctor is, and what Home Care services (if any) are being used. Is there a plan for your friend to go to a hospice or to the hospital? 3. Talk about the home environment. Does the person in care live alone or with someone? Briefly describe the physical layout of the home and where household and caregiving supplies are being kept. Where does someone do laundry? Where is the nearest grocery store; pharmacy? Give the people at the meeting an idea of what each job involves (for example, doing the shopping). 4. Go back to your list of caregiving needs and discuss each one so the team understands what needs to be done and how. If there are special needs, such as changing dressings or giving medications, discuss these and explain who will be doing them. Ask people if they want training on any of these tasks and decide how the training sessions will be arranged. 5. Now you are ready to discuss how the care team will work. Ask people what they are willing to do and when they are available, then assign shifts accordingly. (The care team schedule in Section 3 can help you with this task.) You may not be able to fill all the shifts at once. Do the best you can. If Home Care nursing is involved, don’t forget to include those services on the schedule. Designate individuals to look after certain tasks, for example ordering supplies when they are low, going to the pharmacy for medication and calling other care team members. 6. Discuss how the team members will communicate with each other. Explain about the care team log (see Section 3) and tell team members who to call when something needs immediate attention. 7. Tell people about this manual, what it is, how to use it and where it will be kept. 8. Decide when and how often the care team will meet. It’s a good idea to schedule your next meeting before everyone leaves. It will save you hours of telephone work. 9. Close the meeting by asking each person at the meeting how he or she feels about his or her first meeting and about the care team in general. Make sure you include everyone. SETTING UP A CARE TEAM l 21 n Caregiving checklist As the person receiving care, you have a right to tell people what you need and to help decide how those needs will be met. This checklist will help you tell the friends on your care team what kind of help you want. It will also give you an opportunity to direct the care team to other people you know, who can help. You do not need to answer all (or any) of these questions. Your privacy will be respected. The more you can share with the care team, the more able it will be to help you at home. Physical and Medical Concerns What specific illnesses do you have, other than AIDS, that your friends might need to know about? ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ 1. Are you allergic to any medications? o No. (Skip to next question.) o Yes. Please list them. _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 22 l SETTING UP A CARE TEAM 2. Do you take special medications? o No. (Skip to next question.) o Yes. If you know what they are and the doses required, list them below. If not, you can ask your friends to find out from your doctor. Medication Dose Times to be taken _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ 3. Do you want to take your medications on your own? Or do you want your friends to keep track of them and give them to you? Check your answer. o I’ll do it myself. o I’d like help now. o I might want help later, but not now. 4. Are there any additional medical concerns, other than medications (special treatments for example) that you feel your care team should know about? o No. o Yes. (Please list them.) _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ SETTING UP A CARE TEAM l 23 Getting Around 1. Is it usually easy for you to leave home and get around by yourself? o Yes. o No. 2. Is it easy for you to get around in your home, on your own? o Yes. o No. 3. If you need help getting around, what kind of help would you like? o Just someone nearby who can help when I need it. o A cane or a walker. o A wheelchair. o Other: _________________________________________________ 4. Do you have difficulty moving any part(s) of your body? o Arms: o Left o Right o Both o Legs: o Left o Right o Both o Other: ________________________________________________ 5. When you are at home, how much time do you spend in bed? o All of the time. o Most of the time. o Only when I’m tired or for sleep at night. 6. Do you need any help with the following tasks? (Check all that apply.) o Personal hygiene (bathing, personal grooming). o Dressing. o Using the toilet. o Doing housework (cleaning, laundry, garbage disposal). o Running errands (grocery shopping, mailing letters, picking up prescriptions and so on). o Pet care. Type of pet(s):____________________________________ o Other: _________________________________________________ 7. In Section 3 of this manual you will find a chart titled Household Rules and Where Things Are. Please fill in this chart so your care team will know where things are kept in your home and what specific rules they will need to follow. 24 l SETTING UP A CARE TEAM Nutritional Concerns List any specific nutritional needs you have (special diet, lactose intolerance, etc.). ___________________________________________________________ ___________________________________________________________ 1. Do you have any food allergies? Please list them below. _________________________________________________________ _________________________________________________________ _________________________________________________________ 2. Do you need any help with preparing your meals? o I’ll prepare them myself. o Yes, I’d like help now. o I might want help later. o I have meals delivered to my home. By which agency/service? _________________________________________________________ 3. Have you noticed any changes in your appetite that you would like the care team to know about? o Less than normal. o Normal. o More than normal. o Never the same. 4. Do you have any difficulties with eating food or drinking fluids? What help would you like? _________________________________________________________ _________________________________________________________ _________________________________________________________ 5. In Section 3 of this manual you will find a chart titled Likes and Dislikes. Please use this chart to list foods you like and those you’d rather not eat. SETTING UP A CARE TEAM l 25 Symptom Control Do you have any problems with pain? If so, where and what makes it better? ___________________________________________________________ ___________________________________________________________ 1. Do you have any specific physical symptoms you want your care team to know about? Check all that apply. o Nausea o Constipation o Incontinence o Breathing Problems o Fever o Seizures o Skin (circle: rashes, o Vomiting o Diarrhea o Night Sweats o Fatigue or weakness o Chills o Thrush or sores (mouth or throat) o Other_____________________________ dry skin, wounds) 2. Do you have any mental or psychological concerns that you would like your care team to know about? Check all that apply. o Confusion o Depression Health Care and Related Services o Memory loss or forgetfulness o Other_____________________________ In Section 3 of this manual you will find a chart titled IMPORTANT TELEPHONE NUMBERS. Please fill in the names of those persons and professionals you would like listed in your care team manual. 1. Are there any services or professionals you feel would be helpful? Your care team may be able to help you find them. _________________________________________________________ _________________________________________________________ 2. Have you made arrangements to go to a hospice? o Yes. I am on the waiting list at_______________________________ o No, but I would like to look into it. o No, I want to stay at home. o No, I have made other arrangements. 26 l SETTING UP A CARE TEAM Financial and Legal Concerns Before answering the following questions, make sure you read the information on money and insurance policies presented earlier in this section. 1. Have you prepared a will? Have you designated someone as the executor of your estate? o Yes. o No, and I’ll take care of that myself. o No, and I’d like some help now. 2. Do you wish to have a funeral? Have you made these arrangements? o Yes, the arrangements have been made. o Yes, and I’ll take care of the arrangements myself. o Yes, and I’d like help to arrange it. o No, I don’t want a funeral. Here are my preferred options: _________________________________________________________ 3. Do you need any help with managing your financial affairs (banking, paying the rent and bills)? o I’ll take care of them myself. o Yes, I’d like help now. o I have given someone power of attorney who is helping me. 4. Do you have any insurance policies that might help with your care? o Yes, and I’ll take care of them myself. o Yes, and I would like help now. o I don’t know and would like some help finding out. Human Resources Depending on what you would like your care team to do for you and how often, you will need to make a list of the people you’d like to provide your care. Your friends can help you make sure you have enough people on your team. You may find that getting the help of volunteers who have been trained to work on a care team is a good idea. Think carefully about how you feel about strangers coming into your home. But remember, they will only be strangers for a short period of time, and you may really need their help. SETTING UP A CARE TEAM l 27 n Checklist for household and caregiving supplies This is a comprehensive list. You may not need everything that is listed below or you may have other needs which are not listed here. Household Supplies o Linens: bed sheets, blankets, pillows, towels, face-cloths, and pyjamas o Cleaning supplies (along with the usual detergents, you may want to have some bleach and deodorizers available) o Cooking and feeding utensils, ice cube trays, straws, feeding syringe o Garbage bags, toilet paper, Kleenex, paper towels Caregiving supplies o * Hospital bed with side rails, adjustable bedside table o * Foam, air, sheepskin mattress o * Commode (portable toilet) o * Shower stool o * Bedpan and urinal o * Latex gloves, masks and plastic aprons o * Attends (diapers) and incontinent pads o * Wheelchair, walker or cane o * Kidney basin o Washing basin for bed baths o Three bins or baskets: one for linen and two for garbage o Flashlight or nightlight o Thermometer (oral and/or rectal) o Watch or clock with a second hand o Personal hygiene: toothbrush, combs, brush, nail clippers, shaving kit, tampons or pads o Hand cream or body lotion and talcum powder o Vaseline o Water jug o Antiseptic or rubbing alcohol * May be available through Home Care or government assistance programs 28 l SETTING UP A CARE TEAM Other items o Stereo or radio o TV, VCR o Electric blanket o Fan o Other: ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ Notes SECTION 3 l 29 Care Team Records n Introduction This section includes charts that have been designed to help you record important information about the care team, its activities and other related concerns. We give you hints on how to use them in the introduction. Feel free to move the charts around (for example, to the front of the manual) or photocopy them so you don’t run out of space. There is also a medication chart at the back of Section 8. n Care team members Record the names and phone numbers of all care team members. Don’t forget to update it regularly. Short notes, for example “best time to reach,” are also helpful. It may also help to record the role of each care team member, since different people on the team will be doing different things, for example “cooking, running errands, personal care,” etc. n Care team schedule This chart provides a record of when care team members will be in the home. Write the name of the caregiver in the box that corresponds with the time his or her shift begins. Then draw an arrow to the time his or her shift ends. Don’t forget to include Home Care nurses and paid home makers or home support workers. A sample care team schedule is included for your reference. n Important telephone numbers This chart lists the telephone numbers of key players on the care team who may need to be contacted in case of an emergency, when a problem arises or when information is needed. Be sure to include all available phone numbers (e.g., direct line, cell phone, pager, etc.). It might be helpful to indicate the names of individuals who should be contacted first with an asterisk (*). 30 l CARE TEAM RECORDS n Care team log The care team log is a record of the care team’s activities and a way of communicating with other care team members. Start by recording the date, the time your shift began and ended, and your name. Then, in the notes section, briefly describe what happened during your shift and make note of any changes you may have noticed. Always take a few moments to read the log at the beginning of your shift. Communication is vital to consistent caregiving. The log is not the place for important messages. (These should be written on a separate piece of paper and posted on the front of the manual.) The log is the care team’s diary and often becomes a cherished account of the dying person’s last few days or months. Treat it with respect. n Likes and dislikes This chart provides you with an opportunity to record any likes or dislikes that are important to the care team. Don’t be surprised if the information on this chart changes frequently, but make sure you give it a glance every once in a while. Some examples of likes and dislikes are: food, music, caregiving tasks, and so on. Also record your friend’s birthday and any other special anniversaries that might need special attention from the care team. n House rules and where things are Some examples of house rules are: no smoking, leave shoes at the door, no dogs allowed. Record all that you feel are necessary and helpful. A list of where supplies are kept is useful to those who visit the home for the first time. Note when things have been moved around and add any new equipment or supplies not already listed. n Special considerations This chart provides you a space to record any special considerations related to your friend’s dying. Such considerations include: spiritual or religious concerns; particular rituals related to handling the body after death; and funeral or memorial service arrangements. When it appears death is near, it may be helpful to move this chart to the front of the manual. CARE TEAM RECORDS l 31 CARE TEAM MEMBERS Name & Role ___________________________________________________ Telephone Numbers Best time to Reach ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ___________________________________________________ ________________________________ _____________________________ ___________________________________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ___________________________________________________ ___________________________________________________ ___________________________________________________ ___________________________________________________ 32 l CARE TEAM RECORDS CARE TEAM MEMBERS Name & Role ___________________________________________________ ___________________________________________________ ___________________________________________________ ___________________________________________________ ___________________________________________________ ___________________________________________________ ___________________________________________________ Telephone Numbers Best time to Reach ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ ________________________________ _____________________________ CARE TEAM RECORDS l 33 CARE TEAM SCHEDULE Monday _______________ Tuesday ______________ Wednesday ________________ Thursday _______________ Friday _______________ Saturday ______________ Sunday _______________ 8 am _______________ ______________ ________________ _______________ _______________ ______________ _______________ 9 am _______________ ______________ ________________ _______________ _______________ ______________ _______________ 10 am _______________ ______________ ________________ _______________ _______________ ______________ _______________ 11 am _______________ ______________ ________________ _______________ _______________ ______________ _______________ 12 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 1 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 2 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 3 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 4 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 5 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 6 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 7 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 8 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 9 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 10 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 11 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ Midnight to 8 am _______________ ______________ ________________ _______________ _______________ ______________ _______________ 34 l CARE TEAM RECORDS CARE TEAM RECORDS l 35 CARE TEAM SCHEDULE Monday _______________ Tuesday ______________ Wednesday ________________ Thursday _______________ Friday _______________ Saturday ______________ Sunday _______________ 8 am _______________ ______________ ________________ _______________ _______________ ______________ _______________ 9 am _______________ ______________ ________________ _______________ _______________ ______________ _______________ 10 am _______________ ______________ ________________ _______________ _______________ ______________ _______________ 11 am _______________ ______________ ________________ _______________ _______________ ______________ _______________ 12 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 1 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 2 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 3 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 4 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 5 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 6 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 7 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 8 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 9 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 10 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 11 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ Midnight to 8 am _______________ ______________ ________________ _______________ _______________ ______________ _______________ 36 l CARE TEAM RECORDS CARE TEAM SCHEDULE Monday _______________ Tuesday ______________ Wednesday ________________ Thursday _______________ Friday _______________ Saturday ______________ Sunday _______________ 8 am _______________ ______________ ________________ _______________ _______________ ______________ _______________ 9 am _______________ ______________ ________________ _______________ _______________ ______________ _______________ 10 am _______________ ______________ ________________ _______________ _______________ ______________ _______________ 11 am _______________ ______________ ________________ _______________ _______________ ______________ _______________ 12 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 1 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 2 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 3 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 4 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 5 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 6 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 7 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 8 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 9 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 10 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ 11 pm _______________ ______________ ________________ _______________ _______________ ______________ _______________ Midnight to 8 am _______________ ______________ ________________ _______________ _______________ ______________ _______________ CARE TEAM RECORDS l 37 IMPORTANT TELEPHONE NUMBERS Emergency: Call those people marked with a (*) first Family / Partners / Friends Name ___________________________________________________ Telephone ________________________________ Relationship _____________________________ ___________________________________________________ ________________________________ _____________________________ ___________________________________________________ ________________________________ _____________________________ ___________________________________________________ ________________________________ _____________________________ ___________________________________________________ ________________________________ _____________________________ Name ___________________________________________________ Telephone ________________________________ Best time to reach _____________________________ ___________________________________________________ ________________________________ _____________________________ ___________________________________________________ ________________________________ _____________________________ ___________________________________________________ ________________________________ _____________________________ ___________________________________________________ ________________________________ _____________________________ Name ___________________________________________________ Telephone ________________________________ Best time to reach _____________________________ ___________________________________________________ ________________________________ _____________________________ ___________________________________________________ ________________________________ _____________________________ ___________________________________________________ ________________________________ _____________________________ ___________________________________________________ Doctor ________________________________ _____________________________ ___________________________________________________ Spiritual Advisor ________________________________ _____________________________ ___________________________________________________ Funeral Home ________________________________ _____________________________ Care team leaders Persons to call at time of death 38 l CARE TEAM RECORDS Other telephone numbers Name ___________________________________________________ Telephone ________________________________ Best time to reach _____________________________ ___________________________________________________ Family doctor ________________________________ _____________________________ ___________________________________________________ Specialist ________________________________ _____________________________ ___________________________________________________ Specialist ________________________________ _____________________________ ___________________________________________________ Pharmacy ________________________________ _____________________________ ___________________________________________________ Hospital Clinic ________________________________ _____________________________ ___________________________________________________ Hospital Emergency ________________________________ _____________________________ ___________________________________________________ Primary Home Care Nurse ________________________________ _____________________________ ___________________________________________________ Nursing Agency ________________________________ _____________________________ ___________________________________________________ Oxygen Supplier ________________________________ _____________________________ ___________________________________________________ Social Worker ________________________________ _____________________________ ___________________________________________________ Income Assistance Worker ________________________________ _____________________________ ___________________________________________________ Counsellor ________________________________ _____________________________ ___________________________________________________ Dentist ________________________________ _____________________________ ___________________________________________________ Lawyer ________________________________ _____________________________ ___________________________________________________ Other ________________________________ _____________________________ ___________________________________________________ Other ________________________________ _____________________________ CARE TEAM RECORDS l 39 CARE TEAM LOG Date, Time In / Time Out Notes _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ 40 l CARE TEAM RECORDS CARE TEAM LOG Date, Time In / Time Out Notes _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ CARE TEAM RECORDS l 41 CARE TEAM LOG Date, Time In / Time Out Notes _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ 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_________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ 42 l CARE TEAM RECORDS CARE TEAM LOG Date, Time In / Time Out Notes _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ 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_________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ CARE TEAM RECORDS l 43 LIKES & DISLIKES Birthday: _________________________________________________________________________________________________________________ Anniversaries:_____________________________________________________________________________________________________________ Likes _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ Dislikes _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ 44 l CARE TEAM RECORDS CARE TEAM RECORDS l 45 HOUSEHOLD RULES AND WHERE THINGS ARE Check all that apply: o Smoking is NOT permitted o Smoking is permitted (where) ___________________________________________________________________________________________ o No personal calls forwarded to this number o Personal calls may be forwarded to this number ___________________________________________________________________________ Other Rules: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ Where things are: Caregiving Supplies: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ Medications: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ Extra Linens: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ Laundry Facilities: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ Laundry Detergent: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ 46 l CARE TEAM RECORDS Household Cleaning Supplies: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ Vacuum Cleaner: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ Garbage Bags: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ Garbage Pick-up Days: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ Closest Food Store: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ Closest Pharmacy: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ Other: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ Other: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ Other: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ CARE TEAM RECORDS l 47 SPECIAL CONSIDERATIONS Spiritual or Religious Considerations: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ Special Considerations for Handling the Body: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ Funeral Arrangements: _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ 48 l CARE TEAM RECORDS Notes SECTION 4 l 49 Infection Control n Introduction Infection control is a term that describes ways of preventing infections. It protects all of us from infectious agents, for example bacteria and viruses, that can make us ill. This section will give you some basic guidelines on how to provide care that is geared towards preventing infection. Although our goal is to protect both the receiver and the provider of care, our main concern is with preventing the person in care from coming in contact with any infectious agents. Caregivers must protect themselves from coming in contact with blood or body fluids. We can do this in a number of ways. The most important thing to remember is to always follow the basic rules. Before we look at the basic rules, let’s quickly review how the HIV virus can be transmitted. HIV Transmission There are four ways the virus can be transmitted: • • • • Through unprotected sexual contact with an infected person. By sharing needles with an infected person. From infected mother to fetus in the womb. Through a blood transfusion that occurred before November 1985 (in Canada). All other forms of casual contact with an infected person, such as touching, drinking from the same glass or using the same toilet, are not ways in which HIV can be transmitted. Remember, the ways in which HIV is transmitted are very limited. There are other bugs (bacteria or viruses), such as Hepatitis B and Hepatitis C, that are much easier to transmit. The message here is that all bugs, not just HIV, are the target of prevention when you are practising infection control. n Universal precautions Very simply, the idea behind Universal Precautions is that all individuals are potential carriers of any number of infectious agents. Therefore, the rules of precautions apply to everyone, regardless of HIV status. We must be careful 50 l INFECTION CONTROL when handling blood or body fluids (semen, vaginal secretions, urine, feces, vomit, saliva, sweat, tears and other internal body juices, such as drainage from wounds and open sores). Washing Your Hands Washing your hands is the most effective way of preventing transmission of infections. You should wash your hands before and after every contact with the person you are caring for. Wash your hands with warm soapy water. Keep your hands in good shape by preventing dryness and chapping with hand lotion, and keep your nails trimmed and clean. Gloves, Masks and Protective Aprons Wearing latex gloves is necessary whenever you are handling blood or big spills of body fluids (changing diapers or cleaning up vomit). Gloves are like condoms; they act as a protective barrier for both persons involved. Don’t use them more than once; throw them out when you are finished the job, then wash your hands. If you are not sure whether gloves are necessary, it’s better to use them. (You don’t need to wear gloves when giving a back rub or a massage or for holding hands.) o You should wear a mask when you have a cold or when the person you are caring for is coughing a lot. Use your judgment and talk to your friend about using a mask; he may want you to use a mask even though you don’t think it is necessary. o When you are cleaning up large spills of blood or body fluids, you may want to protect yourself with a plastic apron or some other form of protective clothing. Protecting the Person with AIDS from Infection We know that the number of times a person has an infection may affect the person’s immune system. We must take great care not to infect the person who is immunocompromised by HIV. The same applies to the caregiver. Maintaining your general health with proper nutrition and adequate rest will help to prevent illness. Take care of yourself. If you get sick, use your judgment to decide whether you should be providing care, or at home in bed. If in doubt, speak to a nurse or your family doctor. Open Wounds Caring for open wounds is the job of a nurse. However, in some cases you may be taught how to cleanse and dress a minor wound. Always wear gloves when you might come in contact with open wounds or when you’re changing dressings or menstruation pads. Be sure to properly dispose of any materials used in the care of open wounds; that is, use double garbage bags. Wash your hands when you are finished. Laundry Wash sheets, towels and clothing in hot water with laundry detergent. Unless it is necessary, you do not need to use bleach every time you do laundry. (You may need to use a small amount of bleach, about 200 mls per full load, on INFECTION CONTROL l 51 laundry that has blood stains or body fluid stains.) If you prefer to use cold water, that’s okay; the heat of the dryer will kill any bugs in your laundry. Make sure you have one designated location for the laundry basket or bin. Try to keep it away from locations where your friend spends most of his time; dirty laundry often smells. Being organized with your laundry is good infection control. Garbage Disposal Always try to have a good supply of heavy-duty garbage bags. If you find you have a lot of wet garbage (used diapers, for example), double bag it to prevent leakage. Try to have two bins for garbage collection: one for wet or infected garbage in a double bag, and one for regular garbage. When the bags are full, tie securely and dispose of the garbage as you would normally. As with your laundry bin, try to keep garbage away from areas where your friend spends most of his time. And don’t keep the garbage and laundry bins together. Too often, laundry gets thrown out with the garbage. Spills Clean up any spills of urine, vomit or feces as soon as they happen. You should wear gloves, especially if there is blood involved. Using warm soapy water to wash the area is fine. If a large amount of blood is involved, a weak dilution of bleach and water (one part bleach to ten parts water) should be used. (Be careful. You don’t want to bleach out the carpet.) Soak the area well before scrubbing. Take care not to splash the solution into your face or eyes as soap and chlorine are very irritating. Food Preparation Raw foods are prime carriers of infectious agents. Meats and eggs should be cooked thoroughly. Fruits and vegetables should always be washed before you cook or eat them. Wash dishes, glassware and cooking utensils in hot, soapy water. If you use a cutting board to prepare raw meat, always wash the board in hot water with a small amount of detergent before you use it again. For more details related to food preparation, see Section 12. Pregnant Caregivers Pregnant caregivers are at no greater risk of HIV transmission than any other care team member. However, pregnant women should avoid direct contact with someone who is infected with CMV, toxoplasmosis or herpes. These infections can be harmful to the developing fetus. A detailed description of these infections is found in Section 13. Sharps and Needles You may have to give an injection. Make sure that after you’ve given the needle you do not recap the needle or try to remove it from the syringe. Dispose of the needle in a heavy container that is clearly labelled “SHARPS.” These containers might be provided by Home Care, or try calling your local public health unit. You’ll find the number in the Blue Pages of your telephone book. 52 l INFECTION CONTROL When the container is full, seal it securely and call your public health unit to arrange for disposal, or take the container to your local pharmacy where they can dispose of the sharps. Be very careful not to stick yourself with the needle after giving the injection. In the unlikely event that you do stick yourself, safely dispose of the needle in the sharps container, then wash the stick site with warm soapy water. You should then notify your family doctor of what happened and arrange for an appointment. Pets Your friend’s pet is a cherished family member, and a very important part of the care team. Since animals can carry disease, it is important to make sure that your friend’s pets are healthy. It may be the job of the care team to take animals to the vet for checkups or shots. You will probably also take care of them from day to day — changing the cat litter, feeding the dog and so on. Make sure you wash your hands thoroughly after you clean the cat’s litter box or the bird’s cage. n Conclusion Caring for someone with AIDS is the same as caring for anyone else who may be ill. Good infection control will help you maintain the health and well-being of all individuals involved. Universal precautions can help you protect against and prevent infection. They do not discriminate against or isolate people. Universal precautions take some getting used to, but you will be surprised how quickly they become just another of your many habits. References Health and Welfare Canada. Infection control guidelines for isolation and precaution techniques. Revised. Ottawa, 1992. (Supply and Services Canada, Catalogue No. H30-11-6-1E). Canadian Public Health Association & Health Canada. Caring safely for people with HIV or AIDS. Ottawa, March 1994. (National AIDS Clearinghouse). Notes SECTION 5 l 53 All About Beds and Toilets n Introduction Many care teams will begin caregiving for someone who is mobile enough to get in and out of bed and walk to the toilet. However, most care teams will end up providing care to someone who spends most of her time in bed. A large part of this care will involve changing the bed and helping with toileting. Caring for someone who is bedridden requires certain skills. These skills are relatively easy to learn, but they take some practice. You’ll do yourself a favour by trying them out with someone you know or another person on the care team. Helping someone with their toileting needs will be difficult at first, and probably very embarrassing for both you and your friend. Yet all you need is time and sensitivity. In the end, you will look back on your first attempts and be surprised at how far you have come in understanding what it is to be human. This section will cover: • • • • Bed-making and care of the bedside. Positioning someone in bed. Toileting. How to deal with incontinence. Before we get into the actual mechanics of bed-making, there are some important points you need to consider. 1. For someone who is ill, the bed is very often a place of refuge, peace and comfort. The same can be said for the bedroom itself. Often these areas are quiet, private places where the space is sacred. For those who are bedridden, the bedroom represents their whole world, the centre of all activity. It is important for you to learn how much of this space your friend is willing to share. 54 l ALL ABOUT BEDS AND TOILETS 2. It is important to ensure that your friend’s bed and bedside are kept exactly the way she likes them. Very often we like to fuss about and clean around the bedside, making sure things are kept in order. However, your friend may want to lie in a pile of junk. If that is the case, then keep your hands off! 3. It’s important, however, that the bed and surrounding area are kept generally clean. Sheets should be changed at least once a week and whenever they are soiled. The bedside table should be dusted every once in a while, and garbage (tissues, for example) removed daily. The reason behind all of this is to protect your friend from unnecessary problems, such as infections, which could result from dirt or wet bedding. 4. When it becomes necessary to move furniture in the bedroom so you can provide your care safely, make sure you ask your friend before you start moving things about. This is especially important for the person who is confused or who has difficulty with her vision. Changing your friend’s environment without letting her know about it could be very distressing. 5. Should your friend spend most of her time in bed, give some thought to maintaining a pleasant atmosphere in the bedroom. This might include the occasional use of such things as candles, burning incense or playing soft music. Pictures of loved ones and friends or special places and events, kept close to the bedside, can also help create a warm and comforting atmosphere. Let your friend be your guide when trying to enhance the bedroom’s atmosphere. 6. Remember that you are there for your friend, not to meet your own agenda. Respect your friend’s body, space and belongings by asking permission before moving into her space. Equipment Beds: In most cases you will be working with a bed that is already in the home. Look at where the bed is situated in the room. Can you can walk around it? If you can’t and there is room to move it, ask your friend if you may. This will help a great deal with caregiving. Look at the height of the bed. Is it close to the floor or high off the ground? The lower the bed, the more difficult your work will be. (Be sure to read Section 9 in this manual so you know how to protect your back while providing care to someone in bed.) You might want to consider raising the bed by putting some bricks or wooden blocks under its feet. If the bed is on wheels, remove them before raising the bed with blocks. ALL ABOUT BEDS AND TOILETS l 55 In some cases, a hospital bed will be provided by Home Care or another social assistance program. Some of these beds come with a terrible mattress. But they have some advantages. Many of these beds can be raised and lowered to make your job easier. And often the head and foot of the bed can be raised or lowered. These movements are controlled either manually, with cranks at the foot of the bed, or electrically, by pushing buttons at the side of the bed. If the bed comes with wheels, make sure that the brakes are on at all times. A Home Care nurse can show you how the bed operates when it is delivered to the home. Some hospital beds will come with side rails, which can be raised and lowered. Different beds have different mechanisms, and using the side rails can be frustrating. Make sure you get some practice. Generally, the side rails should always be left down. Although they have their uses, they are also safety hazards. Too often people get their limbs twisted and caught in them. However, if your friend is prone to seizures or wandering, you may want to keep the rails up. Just make sure you pad them with heavy blankets so your friend won’t get hurt. Mattresses and Pillows: If your friend is spending most of her time in bed, it’s important to check the quality of the mattress and pillows. Do they provide the support and comfort she needs? A lot of damage can be done to your friend’s spine and skin if the mattress is too soft or too hard. If you think you need to improve the quality of the mattress, check with a Home Care nurse. Several choices are available. Large pieces of foam, sometimes called “egg crates,” can be used under the bottom sheet to make the bed more comfortable. Another product is the air mattress, which may or may not come with an electric pump to maintain firmness. Some people like to use sheepskins on top of the sheet, next to the skin. These skins also provide an extra source of heat. Try to have as many pillows as possible. Eventually, you will need them to provide support to different parts of your friend’s body and to help maintain her position in bed. If you are bringing pillows into the home, check first to see whether your friend is allergic to feathers. If so, you will need to use foam pillows. Monkey Bars: Monkey bars, or trapeze bars as some people call them, are assistive devices that can be attached to the head of the bed. A long bar extends over the person’s head; a smaller bar, the trapeze, hangs from the long bar by a chain. Your friend can use the smaller bar to move around in bed. The bars can be 56 l ALL ABOUT BEDS AND TOILETS ordered through Home Care, or rented from a medical supplies store. They are useful to someone who has good upper-body strength. Foot Cradles: Foot cradles are used to help keep the weight of sheets and blankets off feet and lower legs. This can be very important when there are sores on the feet or when a person is experiencing pain due to neuropathy (see Section 13). The cradle is a long, arched loop of thin metal that is clipped to the mattress at the foot of the bed. Top sheets and blankets are placed over the foot cradle, keeping them off the feet and lower legs. When a metal cradle is not available, you can improvise with an empty cardboard box. Place the box on its side at the foot of the bed with the empty end facing the head of the bed. Place a folded sheet inside the box, where the feet will rest, to prevent them from rubbing against the cardboard. Again, sheets and blankets are placed over the improvised cradle. Linens and Blankets: Often you will need more bed linens than you think are necessary. Try to have a minimum of three complete sets of bed linen. If your friend is having severe bouts of diarrhea, even this may not be enough. However, with careful attention to bed making, you can drastically reduce your need for fresh linen. (We will discuss how you can do this later.) A standard set of bed linens includes the following: o o o o o One bottom sheet (fitted or not) One top sheet An extra top sheet to be used as a “draw sheet” Pillow cases (as required) Blankets (as required) Linens should be kept in a dry place close to the bedroom for quick and easy access. Make sure everyone on the care team knows where they are. Soiled linens should be washed as soon as possible so they are ready for use. Bedside Tables: Most people like to have a small table beside their bed to place a light on. It’s also a handy place to keep personal items your friend may want to reach without difficulty. Adjustable tables with wheels that slide under the bed can be ordered from Home Care. They can be used for meals or other things that may need to be done in bed. As with the side rails, get to know the adjustable table and how it works. You don’t want to have it come crashing down on your friend. ALL ABOUT BEDS AND TOILETS l 57 n Preparation Before you start to change your friend’s bed you should first consider a few points: 1. Start by asking your friend whether she would like you to change the bed. If she is particularly tired and wants to rest, let her. You can change the bed some other time. However, if the bed has been soiled with urine or stool, you should change the sheets as soon as possible. The acid in urine breaks down the human skin, so wet and dirty sheets cause serious skin problems. 2. Collect all your clean linens and take them to the bedside. Place them on a chair nearby so they are handy. This will keep you from having to rush back to the closet, which is particularly important if you have to change the bed with your friend in it. You want to make sure the bed is changed quickly so she does not feel cold or exposed. Make sure you have any other items you will need, such as incontinent pads, adult diapers or plastic sheeting. 3. Have the laundry bin close by so that you can put soiled linens directly into the bin instead of leaving them on the floor. 4. Before you start to change the sheets, take a look at how the bed has been made, and use it as a guide for bed-making. Some people are very particular about how their bed should be made. You’ll want to try to stick to your friend’s formula. 5. If your friend is having problems with pain and you need to change the bed, you may want to give her some pain medication first so the disruption caused by making the bed will be minimal. Check the medication chart to see if you can do this. You should wait about thirty minutes after you give the medication before you start to change the bed. Making an Empty Bed Naturally, it is easiest to make a bed is when it is empty. Whenever possible, ask if your friend would like to sit in a chair for a few moments while you change the bed. 1. If your friend is using a hospital bed, raise the entire bed to the level of your waist. This will protect your back. 2. Remove all the soiled linens first, and place them in the laundry bin. If there is a special mattress on the bed, check to see that it is dry and clean. 58 l ALL ABOUT BEDS AND TOILETS 3. If your friend is having problems with diarrhea or incontinence, you may want to put a piece of plastic sheeting across the middle section of the mattress to protect it from moisture. An opened garbage bag or incontinent pads (plastic side down) will do the trick. The bottom sheet goes on top of the plastic cover. 4. Make the bed according to your friend’s instructions. There is no right way to make a bed, and you should not worry about such things as hospital corners. However, you must be sure any layers of linen your friend will be lying on are flat and free of wrinkles. This helps prevent skin breakdown. 5. Once you have the bottom sheet tucked in, you may want to put a draw sheet across the middle section of the bed. This can be a regular top sheet folded in half lengthwise. Draw sheets can protect the bottom sheet from becoming soiled with stool or urine and will save you many hours of bed-making and doing laundry. You can use a flannel sheet or a light blanket as a draw sheet, but not if your friend is feverish or sweating a lot. Draw sheets can also be used to lift your friend when she’s in bed. 6. Now you are ready to place the clean top sheet and blankets on the bed. When tucking in the top layers, make sure you leave a little slack at the foot of the bed so that the covers don’t pull or push down on your friend’s feet. If you are using a foot cradle, put it in place before you add the top layers. 7. Replace the pillowcases with fresh ones, tucking inside any loose ends. Gently puff up the pillows and return them to the bed. 8. Return the bed to its original position and ask your friend if she would like to go back to bed. If she is using incontinent pads, make sure a fresh one is placed on the bottom sheets where her midsection will lie. Making an Occupied Bed When it becomes necessary to change your friend’s bed while she is still in it, the process takes a little more planning. It’s usually easiest if two people are involved. However, you can do this procedure very well on your own. Throughout the bed-making process, talk to your friend and let her know what you are doing. This is particularly important when you need to move your friend while she is in bed. 1. Collect your linens and your laundry bin and raise the bed, if possible, to waist level. ALL ABOUT BEDS AND TOILETS l 59 2. With one person on each side of the bed, first remove the top sheets, blankets and all the pillows except one that remains under your friend’s head. Keep her covered with a loose sheet or blanket so she does not get cold or feel exposed. 3. Loosen the bottom sheets all around the bed. 4. Gently help your friend to turn onto her side while supporting her at the waist and shoulders. Make sure her head is resting on a pillow and that her limbs are supported. 5. While one person holds your friend securely, the other person rolls each layer of the bottom linens toward the centre of the bed. If your friend has been incontinent, you will want to wash her now, then cover the soiled linens with a towel. You should wear gloves during this procedure. 6. Place the clean bottom sheet, half rolled up lengthwise, against the rolled-up dirty linens. Smooth out the flat half of the clean sheet and tuck it in. Repeat this process with each bottom layer of linen you are using (plastic sheeting, bottom sheet, draw sheet, turning sheet, incontinent pads). 7. Move the pillow to the other side of the bed and help your friend roll over the rolls of linen to the other side. Make sure to tell her that she will be rolling over a bump. 8. The other person now pulls through all the dirty linens and places them in the bin. Finish washing your friend. Then gently pull through all layers of clean linen. Pull tightly to ensure that the bottom layers are straight and wrinkle free, then tuck in the sheets. 9. Roll your friend onto her back or into a comfortable position and replace her pyjamas. Replace the pillowcases and finish making the bed with a top sheet and blankets. Position your friend so she is comfortable. 10. Replace the laundry bin and any furniture to their regular places. Wash your hands. Note: If you are alone when you’re making an occupied bed, use the procedure above with the following adjustments: • To turn your friend onto her side, use the pull turn method described in Section 9 of this manual. Move very slowly to make sure that she does not roll out of bed. 60 l ALL ABOUT BEDS AND TOILETS • n After your friend has rolled over the centre bump and is resting safely on the original side, walk to the other side and finish making the bed. Do not try to make the bed while reaching over your friend; this could damage your back. Positioning someone in bed If your friend is completely bedridden and is too weak to move or is paralyzed or unconscious, helping her change her position in bed will become one of your most important tasks. Long periods of immobility can lead to skin breakdown, which is a serious problem. (See Section 6 for a detailed discussion of bed sores.) Figure 5.1 indicates the areas of the body that are especially prone to pressure damage. Figure 5.1: Pressure areas on the body Reprinted by permission of Running Press, 125 South 22nd Street, Philadelphia, PA. from Nursing a Loved One at Home by Susan Golden. Copyright 1988 by Susan Golden. What To Do To avoid the problems related to constant bed rest, make sure your friend’s position in bed is changed at least every two hours. o Be gentle with your friend when you suggest she change her position. She may not want to move at all. However, part of your job is to protect her from unnecessary discomfort, so do what you can to negotiate a move. If your friend is in pain, offer some pain medication thirty minutes before moving your friend in bed. Use the techniques described in Section 9 to safely move your friend. o Each time you move her to a new position, make sure all her limbs are well supported with pillows or folded sheets. (See figure 5.2.) o When you turn someone on her side, make sure her limbs are reasonably extended so the flow of blood is not restricted by kinks at the joints. ALL ABOUT BEDS AND TOILETS l 61 Figure 5.2: Positioning with pillows. Reprinted by permission of Running Press, 125 South 22nd Street, Philadelphia, PA. from Nursing a Loved One at Home by Susan Golden. Copyright 1988 by Susan Golden. o If bed sores are present, you will need to take measures to avoid any pressure on those sites. Try using pillows or rolled towels to raise the pressure area off the bed. o Each time you position your friend, take a few moments to check for signs of skin breakdown. Rub all bony areas (hips, tailbone, shoulders, elbows, knees, spine, heels) with lotion to promote circulation. Report any reddened areas that won’t go away to the nurse or doctor. n Toileting Body elimination is one of the most basic of human needs. For most of us it is also a very private matter. The fact that someone might need help with this process can be very embarrassing. This is particularly true for someone who is confined to bed. When helping your friend with her toileting needs, it is very important to provide as much privacy as possible. Be sensitive to your friend’s need for privacy. This will show her you have respect for her dignity. Always ask your friend for direction. Using the Toilet When your friend is able to get up and go to the toilet, offer whatever assistance she may need. Make sure the bathroom floor is dry (to prevent slipping) and ensure that there is toilet paper handy. Make sure your friend has proper fitting slippers, and that the path to the toilet is well lit and free of obstacles. Stay close by and be ready to help. 62 l ALL ABOUT BEDS AND TOILETS o If your friend needs help with wiping-up, make sure you wash your hands when you are finished. o Don’t rush the event. Let your friend take as much time as she needs. If she has trouble getting started, the sound of running water might help. o Likewise, take your time getting back to the bedroom or to wherever your friend wants to go. If the distance between the bathroom and the bedroom is quite far, and your friend tires easily or is short of breath, you want to position a chair halfway for your friend to use as a resting spot. Raised Toilet Seats Commodes Although your friend may still be able to walk to the washroom, getting on and off a low toilet seat may be very difficult. In this case, you may want to use a raised toilet seat that sits on top of the toilet bowl. This will decrease the distance your friend needs to travel when getting on and off the toilet. Raised toilet seats are usually made of plastic and may or may not come with metal clips to hold them in place. They can be borrowed from a Home Care program in your area or rented from a medical supplies store or the Red Cross. Commodes are portable toilets, in the shape of a chair, that can be positioned close to the bed of a person who is able to get up but too weak to walk to a bathroom. Urine and stool are collected in a removable bucket or bedpan under the seat. Some commodes come with wheels so that you can wheel your friend into the bathroom and right over an open toilet seat. If you use a commode with wheels at the bedside, make sure the brakes are on when moving your friend on and off the commode. o Use the techniques described in Section 9 to assist your friend to the commode. Place a roll of toilet paper within your friend’s reach and give her some privacy. o When your friend is finished using the commode, help her back into bed, then empty the commode bucket or bedpan right away. Wash your hands and return the commode to its usual place. Urinals Urinals are small collection bottles that are used for peeing. Most of them are for men. They come in different shapes and sizes and are usually made of plastic. (Some are made of metal or molded cardboard.) ALL ABOUT BEDS AND TOILETS l 63 o Some men are able to use the urinal lying down, while others prefer sitting on the edge of the bed or standing up. If your friend wants to stand, make sure you offer him support. o Because some men like to keep the urinal close by, make sure it is emptied and thoroughly rinsed after every use. This will help to prevent spills and offensive odours. o If your friend wants help using the urinal, be sure the penis is placed directly into the urinal and that the urinal is tilted downward. Some urinals have been designed for use by women, but few women have reported any great success with these devices. Often, they are placed incorrectly and leak into the bed. For this reason, most women prefer to use a bedpan or a commode. Bedpans Like urinals, bedpans are made of plastic or metal and come in various shapes. Positioning someone on a bedpan requires a little planning. If your friend is able to move in bed, help her into a semi-sitting position so she can push up with her arms while you slide the bedpan under her. It may be a good idea to place an incontinent pad or towel under the bedpan to protect the bed. Always warm the bedpan (especially if it is metal) by pouring warm water on it then wiping it dry. Sprinkling a little talcum powder on the bedpan will make it easier for your friend to slide off when she is finished. o When your friend is too weak to push herself up with her arms, see if she can raise her buttocks by bending her knees and pushing down on her heels. Slip the bedpan under the buttocks and support your friend in a sitting position. You can do this yourself or use pillows. o If your friend is not able to move at all, turn her onto her side. Place the bedpan over the buttocks just below the tailbone. While holding the bedpan in place, roll your friend onto her back. Check to see that the bedpan is in the right position. There should be a four- to five-inch gap at the front of the bedpan. Help your friend into the sitting position. When she is finished, help her onto her back. Then gently roll her to the side while removing the bedpan. Carefully wipe your friend and if necessary clean her with warm water and dry her thoroughly. Help her into a comfortable position, then empty the bedpan. Wash your hands. o Never leave someone on a bedpan for long periods of time as this may lead to skin breakdown. If she can’t go, remove the bedpan and try again later. 64 l ALL ABOUT BEDS AND TOILETS o When taking a bedpan to the toilet, cover it with a towel to avoid getting splashed as you walk. n Dealing with incontinence Incontinence is the loss of bladder or bowel control. It has many causes. But whatever the cause, losing control of body functions can be very demoralizing. The person who is incontinent needs our compassion and support. People who are incontinent often wet their beds or their clothing. This creates a moist environment, which is ideal for bacterial growth. Urine and stool contain toxic substances, which can irritate or break down the skin. There are several things you can do to help the person who is incontinent. Here are some suggestions. Routines Offer your friend assistance with going to the toilet or using the urinal or bedpan several times throughout the day. Make note of the times when your friend does go, and look to see if there is any pattern. If you find one, try to stick to it and ask your friend to go at those times. Listen to your friend and believe her. If she says she has to go, help her, even if you just got her off the toilet or bedpan. Assisting your friend with toileting, even when you don’t think anything will happen, is a lot less disrupting than having to change the bed. It’s also less frustrating for your friend. Barrier Creams If your friend is incontinent several times throughout the day and night, the surrounding skin may become red and irritated no matter how diligent you are with keeping your friend dry. In these cases, you may want to apply a barrier cream to protect the affected area from further irritation or skin breakdown. You can purchase these creams (such as Zincofax or Canesten) at your local drugstore, without a prescription. Make sure you check with your friend first, before using a barrier cream. She may not want to have this almost paste-like cream on her body. If the cream is irritating to your friend’s skin, stop using it right away. Adult Diapers Diapers can be very useful when you’re trying to deal with incontinence. They can also play a major role in restoring some of your friend’s independence while at the same time protecting her clothing or bed linens. ALL ABOUT BEDS AND TOILETS l 65 Adult diapers (such as Attends) come in different sizes and shapes. Adult-size diapers generally wrap around the pelvis and are attached at the hips with adhesive strips. Some do not have these strips. Others are large absorptive pads (such as Depends) that are held in place by your friend’s underwear or with a pair of mesh panties. Try out the different kinds, and ask your friend which kind suits her best. More often than not, you will be helping your friend put on the Attends while she is in bed. Whenever possible, ask her to lift her buttocks in the air so you can slip the Attends underneath. Before you start, make sure the plastic side of the Attends is facing down and that the end with the adhesive strips is facing your friend’s head. Have your friend lower her buttocks on the Attends, then open her legs so you can pull the bottom half through the space and up over the front of your friend’s midsection. (With males, make sure the penis is pointing downward.) On each side of the body, place the back end of the Attends over the front end and attach it with the adhesive strips. (Use tape, never safety pins, if there are no strips.) o If your friend cannot lift her buttocks, use the method described earlier for changing an occupied bed. With each turn, position half the Attends® as you would new sheets. o Make sure you are using the right size of Attends. Check for a snug fit that will prevent leakage but will not cut off circulation to the legs. Some Attends will have a light-coloured design extending down the front centre line. When this design changes colour or gets darker, you know the Attends is wet and needs to be changed. However, this indicator strip does not always work, and many people sweat inside their Attends. It’s best to check the inside of the Attends frequently and change it as necessary. Remember to cleanse your friend with warm water and dry her thoroughly with each change. Incontinent Pads Incontinent pads are used to absorb moisture and protect bed linens. Place the incontinent pad, plastic side down, underneath your friend’s midsection. This should help to collect any stool or urine that would otherwise soil the bed. If necessary, incontinent pads can be used in place of Attends. However, because of their shape (they are square) they do not make for a snug fit and will probably leak. If your friend is passing large amounts of urine or stool, you can fold an incontinent pad in thirds (plastic side facing inward) and place it inside a diaper for extra absorbency. • Incontinent pads and Attends are very expensive, so use them sparingly. 66 l ALL ABOUT BEDS AND TOILETS Catheters Catheters are long tubes that are inserted into a man’s penis or a woman’s urethra extending up into the bladder. The catheter is held in place by a small balloon of injected air or sterile water, which rests inside the bladder to keep it from slipping out. The end of the catheter that hangs outside of the body is connected to a long tube, which drains urine into a collection bag. Catheters are rarely used in the home. But, should your friend have a catheter, you will want to clean the part of the tube that extends outside of the body every day. This helps to prevent infection of the bladder or urethra. A Home Care nurse can instruct you on how to keep the catheter and surrounding area clean. When moving your friend, make sure the catheter tube remains slack. Never pull or tug on the catheter; you may cause internal damage. When you’re turning your friend in bed, place the drainage bag on the side of the bed toward which you are rolling her. If you notice that some urine or other discharge is leaking from around the sides of the catheter, report this to the doctor or Home Care nurse as soon as possible. The collection bag should always be kept below the level of the bladder. This prevents urine from backing up into the bladder as gravity drains the urine into the collection bag. The collection tubing should be free of kinks. This will allow for a free flow of the urine that drains from the bladder. Keep the collection bag hooked to the side of the bed. (It will come with attachments to do this.) o To empty the collection bag, place the draining shunt, found at the bottom of the bag, into a collection bottle or urinal. Open the shunt clamp and let the urine drain out of the bag. When the bag is empty, make sure you clamp the shunt tight. The last thing you want is urine draining all over the floor. Flush the urine down the toilet and wash your hands. Sometimes the health-care team may want you to record the amount of urine your friend is passing. If this is the case, make sure you measure the urine before flushing. Check and empty the collection bag frequently. The rule of thumb is, never let the bag become more than half full. Condom Catheter The condom catheter is for men only. The catheter is applied externally to the penis then hooked up to a drainage system. Available in different sizes, the modified condoms are rolled over the penis and held in place with either a velcro strap or piece of adhesive foam. A short tube extends from the end of the condom to connect it to the drainage system. ALL ABOUT BEDS AND TOILETS l 67 Condom catheters must be used with care. If secured too tightly to the penis, they can cut off circulation and cause serious problems. They should be removed daily and the penis thoroughly cleansed. Never use the same condom twice. Some men will experience skin irritation from the condom. If you notice any signs of irritation or breaks in the skin, stop using the condom immediately and report this to the doctor or Home Care nurse. References Susan Golden. Nursing a loved at home: A care giver’s guide. Philadelphia: Running Press. 1988. Mary Menair. Your handbook of basic home care. Portland, ME: Exprit de Corps. 1990. Marg Raynard. Providing home-centred care to people with AIDS. Toronto: The Canadian Council on Homemaker Services. 1990. 68 l ALL ABOUT BEDS AND TOILETS Notes SECTION 6 l 69 Symptom Control: Comfort Measures n Introduction One of the most important things you can do for your friend is to make sure that he is as comfortable as possible. Comfort measures aim to relieve the pain and suffering of physical symptoms such as nausea, diarrhea, and so on. These symptoms can be side effects of your friend’s illness or of the drugs and treatments he is receiving. Some symptoms can be expected and may be signs of approaching death; these are discussed in Section 16. In Section 7 we will talk about pain and how you can help your friend deal with it. Section 10 is about some of the psychological and emotional concerns related to AIDS and the dying process. Understanding the mind-body connection is very important when trying to relieve any kind of pain or discomfort. Symptoms related to nutritional concerns such as anorexia (decreased appetite) are discussed in Section 12. In this section we will focus on the relief of physical symptoms through the use of comfort measures. For those of you who have never provided hands-on care before, some of the information in this section may seem a little overwhelming, even frightening. Don’t underestimate your potential. You’ll be surprised with how much you can do to help your friend. Listen to your friend, and work with him to find the best approach to relieve his discomfort. Not every symptom or comfort measure known to health-care science is discussed in this section. We have focussed on those most common in AIDS palliative care. There are numerous complementary therapies that have provided a great deal of comfort to many persons in care. Your friend may be using some of these therapies already or might want to look into them. Some of these complementary therapies are discussed in Section 7. Contact your local AIDS organization for information on complementary therapies available in your area. 70 l SYMPTOM CONTROL: COMFORT MEASURES This section will cover: • • • n How to assess your friend’s physical symptoms Basic comfort measures How to assist your friend with personal hygiene Some basic assessment skills The first step to helping your friend cope with his physical symptoms is to know what you are looking for. Then you must determine whether the problem is a new one or ongoing, and learn what does and doesn’t work to relieve the discomfort. What’s going on? Using the power of observation and asking questions are two of the most effective ways to find out what is going on with your friend in terms of physical discomfort. Noticing any changes in your friend’s condition will give you important clues as to whether the symptoms are new or part of ongoing problems. For example, you might notice that your friend is vomiting more often than the last time you cared for him, or that he is having difficulty breathing, which was never a problem before. Reading the care team log will help in determining whether any change has taken place. Asking your friend if anything is wrong is critical to understanding his physical symptoms. Simply asking, “How are you?” is a good start, but it may be necessary to be a little more specific. Encouraging your friend to tell you about his physical problems is important. Explain that you are there to help make things better. Remember, people use different terms to describe their feelings and sensations, so make sure you understand what your friend is telling you. Be careful not to badger or nag him. Be gentle with your questions, and offer solutions, so that your friend remains in control of his care. The kinds of questions you ask will depend on the problem. We will give you many examples later in this section. There is a problem. Now what? Once you and your friend have determined a physical symptom is causing discomfort, you’ll need to decide what to do. Check the care team log and other charts from Section 3 to see if any comfort measures have already been recorded. Ask your friend what he believes might bring some relief. Review the comfort measures in this section and give them a try. When you are confronted with a new problem, it is very important that you report it to the Home Care nurse or the doctor. They need this information to plan their care, and they can make very useful suggestions about what you SYMPTOM CONTROL: COMFORT MEASURES l 71 should do next. Have the care team log handy when you contact them, and be prepared to answer some the following questions: • • • What if nothing works? When did the problem start? How long has it been going on? Does anything make it worse or better? There is no one right way of providing comfort measures. Each person in care will respond differently. And some symptoms may persist regardless of your attempts to relieve them. Make sure you report this to the doctor or nurse. In some cases, the doctor may want to have your friend admitted to hospital for intensive symptom control. Let your friend decide whether this is a good idea. If he wants to go to the hospital, it is important for you to understand that this is not a sign of the care team’s failure to do its job. Some severe symptoms are better managed in very controlled environments with lots of available resources. And remember: the care team can go wherever your friend needs it. In other words, if your friend goes to the hospital, the care team can go, too, and care for him there. The care team can then return home with him again if he is discharged or decides to leave. Make sure the team’s caregiving is consistent. One of the most frustrating experiences for someone who is ill is to be subjected to a series of different comfort measures that may or may not solve the problem. Your friend needs to trust the care team and feel safe with the care the team is giving. Being consistent with your care will help build and maintain trust. Once you have found a solution to a problem, it is important that you record it in the care team log and pass the information on to the next care team member. Be specific with your instructions so other caregivers know what you are talking about. For example, recording the words “back rub” is not as helpful as describing the massage in terms of exactly where, how hard, how long, in what position, and so on. n Basic comfort measures Here are some of the most common symptoms experienced by people with AIDS. Basic comfort measures are described for each symptom. Breathing Problems Dyspnea is the medical term for difficulty with breathing. The most common symptom related to dyspnea is shortness of breath, which can be very frightening, both to experience and observe. Breathing problems are often 72 l SYMPTOM CONTROL: COMFORT MEASURES associated with illnesses such as PCP (pneumocystis carinii pneumonia) and other pneumonias, lung tumours, excess secretions (fluids) in the lungs, asthma, weakness and anxiety. (Changes in breathing patterns associated with approaching death are discussed in Section 16.) What To Do Make sure your friend rests before and after an activity (including eating). Plan the activity and rehearse what you will do should your friend become short of breath. Help him to move slowly and pace his activities according to his breathing tolerance. • If your friend has difficulty breathing during an activity, stop the activity. Stay calm and offer quiet reassurance while he gradually slows the rate of his breathing. Encourage him not to hold his breath during difficult movements. • Ask your friend what position helps improve his breathing. Generally, a sitting position works best, so provide support with pillows behind his back, or raise the head of the bed. You can help increase your friend’s lung expansion by elevating his arms, supporting them with pillows. • Help your friend get to know his breathing patterns, especially when difficulty starts up. Concentrate on slowing down the breathing by taking breaths in through the nose and out through the mouth. • • If the room is dry, consider using a humidifier, but keep the room warm. • Be aware of how anxiety or pain affects your friend’s breathing. Some anti-anxiety drugs and narcotics will provide good relief. Ask the doctor about these drugs. • In some cases, your friend or the doctor may feel that oxygen is required. Oxygen can help decrease shortness of breath in those people whose lungs can no longer move enough oxygen into the bloodstream. When the doctor orders oxygen, make sure you are instructed by a Home Care nurse on how to use the equipment and on when and how to order a new tank of oxygen. Oxygen is considered a drug and should only be given as directed. Never increase or decrease the amount of oxygen being given unless instructed to by the doctor or nurse. • Oxygen is administered through a mask or through nasal prongs, two little tubes that rest inside the nostrils. Make sure the mask fits snugly around the Consider using a fan to move air about the room or to bring in fresh air from an open window. A fan gently blowing onto the side of your friend’s face may also help decrease his sensation of breathlessness. SYMPTOM CONTROL: COMFORT MEASURES l 73 mouth and nose, but not too tight. Frequently check the skin under the straps that hold the mask in place, looking for signs of irritation. The same applies for the area around the nostrils when using nasal prongs. Applying lotion to the skin on the face or a small amount of Vaseline® around the nostrils can help to relieve the irritation. • If oxygen is being used, be sure that no one, including your friend, smokes while the oxygen is turned on. The same goes for lighting candles, etc. Safety precautions regarding the use of oxygen will be given to you when the oxygen is delivered to the home. Be sure to review them with all members of the care team. Vomiting Vomiting is often caused by the same things that cause nausea. Certain foods or drugs may induce vomiting; pressure on the stomach from blocked intestines might also cause it. Some people may feel they need to vomit at least once a day to relieve this pressure or to relieve the symptom of nausea. Regular vomiting may be necessary. Make sure your friend does not become dehydrated or malnourished because of regular vomiting. If your friend is vomiting all the time, the doctor should be notified. What To Do Many of the drugs used to relieve nausea will also help to decrease vomiting. Sometimes these drugs are given on a regular schedule, even at times when your friend is not vomiting, to prevent vomiting from starting. If your friend is vomiting fairly frequently and unable to keep pills in his stomach, these drugs can be given rectally in a suppository form. • Stay close to your friend while he is vomiting and offer whatever assistance he may need. If he is vomiting all the time, have a small kidney dish or a bowel in reach at all times. When he is very weak and vomiting, keep him on his side to prevent choking. Remove any soiled linens or bowls quickly, as the smell of vomit may prolong or induce vomiting. • Your friend may find it helpful if you support his forehead during vomiting. Wipe his face with a cool damp cloth during and after an episode of vomiting. Once the vomiting has stopped, help your friend to rinse out his mouth. Keeping the mouth clean is very important. Stomach juices are very acidic and will cause irritation to the mouth, gums, tongue and lips. If your friend vomits while eating, rinse out his mouth and ask him to wait fifteen to twenty minutes before eating again. • Offer lots of clear fluids (not milk) to replace those that are lost with vomiting. Gatorade is a good choice. 74 l SYMPTOM CONTROL: COMFORT MEASURES • Ask your friend to sip fluids through a straw. (This helps to avoid gulping which can make a person feel full.) Nausea Nausea is a nagging feeling in the stomach, which makes you feel like you want to throw up. However, not everyone who feels nauseated will vomit. Nausea can be caused by particular illnesses, drugs, a sensitive stomach, constipation, the smell of certain foods or odours, sudden or jerky movements during repositioning, emotional responses to fear, or anxiety. What To Do There are several anti-nausea drugs available that work in different ways. You may want to ask the doctor to prescribe one of these drugs. If your friend is already taking an anti-nausea medication and it isn’t working, check with the doctor to see if another drug might be more effective. Give medications for nausea thirty minutes before giving food, or give as directed by the pharmacist. • Keep your friend quiet and free from unnecessary movement. Try reducing external stimuli. For example, close the blinds, turn off any music or TV, or ask visitors not to talk. • Try placing washcloths soaked in cool water behind the neck or on the forehead. • Breathing exercises such as slow deep breaths (in through the nose and out through the mouth) may help to alleviate nausea. • Keep the stomach from being empty by offering several snacks throughout the day. Warm Jello and peppermint tea can help to reduce nausea. • • Offer a couple of crackers to nibble on first thing in the morning. • • Avoid liquids with meals. Save them for one hour before or after the meal. • Encourage your friend not to lie down flat for at least thirty minutes after eating. If the smell of food triggers nausea, offer your friend cold food or food at room temperature. (Hot food has a stronger smell.) Your friend may want to avoid being present while the food is being prepared. Use kitchen fans if you have them. Avoid sweet or greasy foods. Increase the intake of salty foods unless your friend is having a problem with water retention. SYMPTOM CONTROL: COMFORT MEASURES l 75 • Fever or Chills Some people control their nausea by smoking marijuana. While this may be difficult for some people on the care team, you need to understand that when nausea is a major concern, your friend will want to do whatever it takes to get rid of it. While the use of marijuana is illegal, many doctors turn a blind eye to this practice because they know it can be very helpful. Drugs, such as Marinol which contains THC, the active ingredient in marijuana, can be prescribed by the physician. Many people, however, find that smoking “grass” is much more effective. A healthy body functions best when its temperature is maintained at a normal level. Although this level may vary slightly from person to person, normal body temperature is considered to be 37 degrees Celsius (98.6 degrees Fahrenheit). A fever is a body temperature above 38 degrees C (100 degrees F). When the body’s metabolic rate (use of energy) increases, (for example, during exercise) so will the body temperature. When a person is fighting an infection, the metabolic rates increases to do the work of getting rid of the infection. As a result, people fighting infections will have fevers. Since people with AIDS are often fighting infections, fever is a common symptom. Some bugs that cause infection are destroyed with an increase in body temperature. However, people living with AIDS often have prolonged periods of fevers that can get too high. These fevers exhaust the body and deplete its stores of energy, which need to be replenished with food and drink. When a fever starts, your friend may complain of chills or shivering. As the fever progresses, he may feel hot and may have flushed skin which is warm or moist to the touch. Fevers can last a few hours or even a few days. Some people will “spike” a fever; that is, develop a high temperature in a short period of time. When this happens (often at night) or when the fever breaks, your friend may sweat a great deal. What To Do The first thing you should do is ask to take your friend’s temperature. You can do this in one of three ways: by mouth with an oral thermometer; in the armpit with an oral thermometer; or rectally with a rectal thermometer. For all three methods make sure you first clean the thermometer and shake it gently but firmly so the mercury falls below 35 degrees C (95 degrees F). Oral Temperature: Place the thermometer under your friend’s tongue and ask him to keep his mouth closed and to breath through his nose. Keep the thermometer in place for three minutes. Remove the thermometer, read the temperature then clean the thermometer before returning it to its storage place. Do not use this method 76 l SYMPTOM CONTROL: COMFORT MEASURES if your friend has difficulty breathing, is too weak to hold the thermometer in place or is prone to seizures. Under the Arm: Make sure that your friend’s armpit is dry. Place the tip of the thermometer in the middle of his armpit and press his arm close to his body. Leave the thermometer in place for five minutes. Open the arm, remove the thermometer and read it. Then clean and store it. Rectal Temperature: Taking someone’s rectal temperature is a sensitive matter and your friend may want only certain people to do this. Explain to your friend what you plan to do and ask him to lie on his side. Lubricate the tip of the thermometer with a little bit of Vaseline® or K-Y® jelly so it enters the rectum easily. Gently insert about an inch of the thermometer into the rectum and hold it there for three minutes. Gently remove the thermometer, read it then wipe it clean. All Temperatures: Whenever you take your friend’s temperature, make sure to record the reading (including the date and time) in the care team log. A fever above 38 degrees C (100 degrees F) should be reported to the nurse or doctor. • Chills can be relieved by covering your friend with warm blankets. Once the chills are gone, remove any extra blankets to prevent unnecessary warming. • Fevers can be controlled with aspirin or Tylenol. Aspirin should be avoided if your friend has a sensitive stomach or has problems with ulcers or bleeding. Make sure to follow the directions on the medication chart and to make a record whenever you give your friend one of these drugs. • Fevers can be reduced with tepid or lukewarm sponge baths. The use of cold water or ice water is very uncomfortable and unnecessary. When giving your friend a sponge bath, make sure the room is warm. Some people like to use rubbing alcohol on the skin as a method for reducing fever, but alcohol has a tendency to dry the skin, which can lead to irritation. • When your friend has a high fever, his body will release heat through the skin. A fan will circulate the air and help his skin release heat. • Encourage your friend to drink as much as possible. This will help to reduce the fever and replace body fluids lost through sweating. SYMPTOM CONTROL: COMFORT MEASURES l 77 If your friend is sweating a great deal, make sure to change his clothing and bed linens so the skin is kept dry. You can place a towel behind his head or neck to absorb sweat. Diarrhea Diarrhea (liquid or liquid-like stool) is the body’s way of getting rid of something it doesn’t want in a hurry. Sometimes it is a response to stress. Many people with AIDS have problems with diarrhea because of intestinal infections or because of drugs they are taking. In cases where diarrhea is severe, a person can become dehydrated in a short period of time. It’s important to keep accurate records of how many times per day your friend has diarrhea and approximately how much fluid was lost. Help him to replace lost fluids by giving him lots to drink. Little squirts of diarrhea may be a sign of constipation. What To Do Several drugs are available to help with diarrhea. Give them to your friend as directed and let the doctor know when the drug doesn’t seem to be working. In some cases, drugs will help, although they may not provide complete relief. • Listen to your friend and respond quickly. Diarrhea can come on quite suddenly. Offer whatever assistance he may require, such as a commode or bedpan, and provide as much privacy as possible. • After each bout of diarrhea, make sure you help wash your friend with warm water, and make sure his skin is thoroughly dried. Diarrhea is very irritating to the skin and can cause skin breakdown. • If your friend is using adult diapers, change them as soon as they are soiled. If stool has dried onto the skin, use Vaseline to soften the stool before gently wiping it away. You can protect the skin from stool by applying lots of Vaseline or zinc oxide (available at the pharmacy) every time you help clean your friend. Do not use soap when cleaning your friend, as it will dry and irritate fragile skin. • Make sure your friend drinks lots of clear fluids to replace those that are lost with severe diarrhea. Gatorade is a good way to replace fluid and electrolytes. (Electrolytes are vital chemicals such as sodium and potassium that are necessary for many biological functions.) Decreased levels of electrolytes can result in serious physical and neurological problems. • Avoid milk and milk products. 78 l SYMPTOM CONTROL: COMFORT MEASURES • Reduce the intake of fibre but don’t stop it all together. Serve only cooked fruits and vegetables. Cooked bananas and applesauce may help to lessen diarrhea as well as replace important electrolytes. • • Go easy on the caffeine: reduce coffee, tea, cola and chocolate intake. Some kinds of diarrhea will smell very bad, even offensive. This may make your friend feel embarrassed or ashamed. Be sensitive about this and avoid dwelling on the stench. Room deodorizers, scented candles or incense may help increase everyone’s comfort level. Constipation Constipation is the blockage of the bowel with stool. It may be caused by illness, long-term use of narcotics, lack of activity, weakness, decreased fluid intake or poor diet. Stress can also induce constipation. For example, your friend may be hesitant to ask for help with toileting or embarrassed about having someone present during toileting. Constipation can be very painful and sometimes will cause nausea and a decreased appetite. If left unattended, constipation can be life-threatening. What To Do Don’t let constipation persist. The best way to treat it is with prevention. Keep track of your friend’s bowel movements. If he is eating and hasn’t had a bowel movement in two days, contact the doctor or Home Care nurse. • If constipation is a problem, the doctor may want to prescribe a stool softener or a laxative. These drugs may come in the form of a pill, liquid or a suppository (given rectally) and should be given only as directed. Don’t use these drugs unnecessarily, as they can be very harmful. • Some people with constipation do not respond to drugs or diet changes. They might become very weak and may need an enema. An enema should be done by the Home Care nurse. • When possible, try to get your friend to walk, exercise or move about in bed. This might help move stool through the bowel. • Try gradually increasing the intake of whole grains: cereals, breads and baked products. • Offer a variety of fruits (including prunes), vegetables and fruit juices (including prune juice) once a day. • Increase fluid intake and try a hot drink with caffeine in the morning to wake up the bowels. • If your friend is a smoker, having a cigarette may help to induce a bowel movement. SYMPTOM CONTROL: COMFORT MEASURES l 79 Headaches What To Do Problems with Sleep (Insomnia) What To Do Headaches are the most common health problem in society today. They can be caused by tension related to stress, medication side effects, infections or tumours in the brain, or after an injury to the head or neck. • Drugs like Aspirin, Tylenol or Ibuprofen can be quite effective in relieving headaches. Use these drugs only as directed. • Gentle massage or heat applied to the back of the upper neck (or shoulders) can help to reduce stress and tension. Likewise, meditation or relaxation techniques can be very effective. • Headaches that do not respond to these comfort measures (especially when your friend complains of a stiff neck) should be reported to the nurse or doctor. There may be a new infection starting up that needs medical attention. At some time or another, most people who are living with dying have difficulty falling asleep or getting enough rest. Insomnia can be caused by anxiety, fear, depression or other psychological or spiritual concerns. Physical problems such as pain, nausea, vomiting, coughing and diarrhea may well keep your friend awake. Help your friend to pace his activities, with room for a natural slowing down at the end of the day. For example, avoid increased activity in the evening. • Spend quiet times with your friend, listening and talking. Giving him the opportunity to express his feelings will do much to relieve his psychological concerns. If these concerns are related to practical issues such as financial matters, offer suggestions aimed to resolve your friend’s concerns. Explain that difficulties with sleep are not unusual for a very sick person. • Back rubs, massage, relaxation techniques and mental imagery (see Section 7), and warm baths are all ways of helping someone relax and eventually fall asleep. • You can try gently stroking the hair and scalp while encouraging your friend to let all his thoughts float away, leaving the head spacious and empty. Make sure he is in a comfortable position and that he is not too cold or warm. • Herbal tea or warm milk might help. From late afternoon onwards, avoid coffee, black tea or colas which contain caffeine. 80 l SYMPTOM CONTROL: COMFORT MEASURES Skin Care • If insomnia is related to physical symptoms, do all you can to relieve them. Discuss the problem with the Home Care nurse or the doctor. Ask your friend what he thinks might help. • Some people may need medication to help them sleep or to reduce their anxiety. If your friend wants sleeping medication, make sure the doctor is aware of all other medications he is taking so the appropriate medication can be ordered. • Confusion and agitation can cause restlessness and insomnia. Although both may occur throughout the day and night, frequently these problems are more pronounced at night. Certain medications other than sleeping pills may be required to help your friend with these problems. • Remember, it’s okay for your friend not to go to sleep when you think he should. He may want to read, write, listen to music or watch TV for a while. Sometimes, people who are dying or who are very ill become nocturnal; that is, they sleep most of the day and stay awake most of the night. Unless this change in your friend’s biological rhythm is bothering him, you’ll need to go along with it. Follow your friend’s lead. Helping your friend look after his skin is probably one of the most important comfort measures you can provide. The skin is the body’s first line of defense against injury and infection. Once the skin is weakened, irritated or broken, pressure sores (bed sores) can develop. These cause great discomfort, and could become a serious threat to your friend’s health. Who is at risk for developing pressure sores? People who are bedridden or unable to move themselves, no longer able to control their bladder or bowels, underweight or overweight, undernourished, or experiencing more than one illness at a time. Many people with AIDS fall into more than one of these categories. And because their immune systems are so weak and fragile, any new infection related to a pressure sore could be life-threatening. Pressure sores are caused when a part of the body is pressed continuously against a hard surface, such as a mattress or chair. The bony parts of the body (see figure 6.1 opposite) that support it when it is lying or sitting press harder against the surface than other parts of the body. Continued pressure cuts off the circulation of blood to these sites. Without blood to nourish them, skin cells will die. What To Do The first sign of a pressure sore is redness on the skin. Relieving the pressure and rubbing around the site (not directly on it) with lotion will help stimulate blood circulation, and eventually the redness should go away. SYMPTOM CONTROL: COMFORT MEASURES l 81 Figure 6.1: Pressure areas on the body. Reprinted by permission of Running Press, 125 South 22nd Street, Philadelphia, PA. from Nursing a Loved One at Home by Susan Golden. Copyright 1988 by Susan Golden. If the redness does not go away, then there has been some damage inside the skin and it will take more time for the redness to disappear. You need to keep pressure off this site. Apply a simple protective dressing: a Home Care nurse will do this for you and will instruct you how to change the dressing if and when necessary. When you do not tend to these reddened areas, the skin can deteriorate further until there is an open wound. In extreme cases, the skin can break down to the point where muscle and bone are exposed. These pressure sores can be very painful and will require complex wound dressings. A Home Care nurse will look after these dressings. When the nurse is not there, you will need to make sure the dressings are kept dry and clean. Relieving pressure can be as simple as helping your friend reposition himself in bed every two hours. (For tips on how to move him, see Section 5). Each time you position him, check the skin, especially the pressure sites, for signs of skin breakdown. It is also a good idea to give the skin a gentle but firm rub each time you change his position. Using lotion or moisturizer helps to decrease friction on the skin. Your friend may not want you to rub his skin. Negotiate for as many rubs as possible; they are important. • When you’re moving your friend to a new position, make sure not to drag him across his bed or chair. Dragging causes friction, which will tear fragile skin. Make sure his new position does not put any pressure on red or open areas. • Using special mattresses, for example air or foam, on the bed or chair can also help protect the pressure points of the body. Make sure the linens closest to your friend’s skin are free of wrinkles and crumbs. Do not use 82 l SYMPTOM CONTROL: COMFORT MEASURES donut shaped air cushions. These cushions actually cut off circulation to the affected area and will cause problems. • Skin needs food to stay healthy. If the skin is already broken, your friend may need extra calories, protein, vitamins or liquids to help his body heal. When eating is difficult for your friend, liquid nutritional supplements such as Ensure or Boost may help (these are available at the pharmacy). • Urine and stool irritate the skin and can cause it to deteriorate very quickly. If your friend is having difficulty controlling his bladder or bowel, it is especially important to keep his skin clean and dry. The same applies to the person who has a fever and is sweating. Another problem to watch out for is edema. Edema is the medical term for swelling due to an accumulation of fluid in the tissues of the body. As fluid builds up in the tissues, the skin is stretched and therefore becomes fragile and prone to break down. Sometimes fluid may seep through the skin. People with certain kinds of cancer (lymphoma, Kaposi’s sarcoma) may have severe problems with edema. Take care to handle swollen areas gently, keep them elevated, and report any open areas or seeping of fluid to the Home Care nurse and the doctor. Always use two hands to move a swollen limb. • Mouth Care Prevention is the key to managing pressure sores. Give your friend good and consistent skin care, and report any problems to the doctor or Home Care nurse. Your friend may get mouth problems: infections that won’t go away, like thrush, cold sores, or “dry mouth.” Dry mouth can be a side effect of drugs or dehydration or the result of breathing through the mouth. Careful attention to your friend’s oral hygiene will help reduce the discomfort of oral symptoms and may increase his ability and desire to eat and drink. What To Do Encourage your friend to brush his teeth at least twice a day or after every meal. If brushing is too painful then rinsing the mouth several times a day is very important. • When your friend can no longer manage his oral hygiene, you will have to do it. If your friend is very weak and bedridden, mouth care should be done every two hours when you reposition your friend. • Good mouth care involves cleaning the teeth or dentures, rinsing the mouth thoroughly, and, when necessary, applying Vaseline or lip balm to the lips to prevent cracking. Each time you give mouth care, inspect the mouth for SYMPTOM CONTROL: COMFORT MEASURES l 83 signs of irritation (redness) or new mouth sores. If you notice any irritation or mouth sores, report them to the Home Care nurse. • When you use a toothbrush, make sure the bristles are very soft. You could use a baby toothbrush, or soften the bristles by pouring very hot water over them. Brush the teeth using gentle downward strokes, starting at the gumline. Don’t forget to clean the back teeth! Keep a towel under your friend’s chin to keep his clothes dry. A small kidney dish or basin can be used to collect your friend’s spit. • If rinsing is all your friend can manage, make sure that he is sitting up or lying on his side. Give small amounts of water and ask your friend to swish and spit. • If your friend is unable to swallow or is unconscious, you can use moistened toothettes to give oral care. Toothettes are little swab sticks with a small piece of sponge on the end. The swab sticks are dipped into a rinsing solution then gently rubbed along the teeth, inside the mouth and between the gums and cheeks. If your friend bites down on the toothette, don’t let go of it or try to yank it out. Your friend’s mouth will relax in a few moments and you can then remove the toothette. Some people use glycerin swabs, which are swab sticks packaged in a glycerin solution. However, many people complain about the awful taste. • Depending on the condition of your friend’s mouth, the doctor or dentist may have ordered special medications or rinsing solutions. Be sure to follow the medication instructions. Some preparations are meant to be swished in the mouth then swallowed; others should be spit out, and some applied directly to a sore or tender area. Topical solutions to relieve pain can be applied before eating to prevent discomfort with chewing. • Home-prepared rinsing solutions include one cup of water mixed with a teaspoon of either baking soda or salt. Mouthwashes that contain alcohol should be avoided, as they have a tendency to dry the mouth. • If dry mouth persists after regular rinsing, sucking on hard, sugarless candy can help to stimulate saliva production. When there is no saliva, the inside of the mouth can be lubricated with a little bit of K-Y® jelly or sprayed with artificial saliva preparations. (These are available at most pharmacies.) Lubricating the mouth before a meal is also a good idea. • People with sore mouths should be encouraged to drink fluids or suck on ice chips or popsicles and should avoid smoking and alcohol, both of which can irritate the mouth and throat. However, if your friend wants a cigarette or a drink, let him have it. 84 l SYMPTOM CONTROL: COMFORT MEASURES n Personal hygiene Looking after personal hygiene is something your friend has managed all his life. The fact that he might need help with this can be difficult for him to accept and a serious blow to his self-esteem. Understanding this and being sensitive to his need for privacy and dignity are very important. In most cases, your friend will not need a full bath every day, but the eyes, mouth and genital areas should be kept very clean. Bathing If your friend is able to move and is strong enough, he should be encouraged to bathe in the tub or shower. If getting in and out of the tub or standing for long periods of time is difficult, put a chair on a non-slip mat in the tub or shower for your friend to sit on. Having your friend sit in front of the sink is also a good idea. An occupational therapist can suggest some ideas for equipment, such as grab bars and bath stools, which make using the bathroom a great deal safer. Before you help your friend to the bathroom, make sure you have soap, towels and clean clothes or pyjamas ready so you don’t have to leave your friend alone and dripping when he is finished bathing. Also, if your friend has any special wound dressings, wrap them with plastic bags or Saran Wrap® to keep them dry. If the dressing gets wet it will have to be changed by the nurse. Be sure to check the water temperature! Get your friend to test it first. If your friend has lost some of his ability to sense temperature, test the water yourself. Also, if there are other people in the home, let them know your friend is in the bath or shower. We all know what happens when someone flushes the toilet or runs a tap in the kitchen while the shower is running. When you’re assisting your friend with bathing, pay attention to fragile skin, any lesions (Kaposi’s sarcoma), and the feet which may be extremely tender due to neuropathy. A rule of thumb is to wash from head to toe. Make sure all soap or shampoo is thoroughly rinsed away. Soap left behind can irritate and dry the skin. Using bath oils can help to prevent the skin from drying out. If it is necessary, you may wash your friend in bed with water from a basin. It is better to wash a small area at a time while keeping other parts of the body covered with a flannel sheet or a large towel. The room should be warm and free of drafts. Every once and while ask your friend if he is cold. Start at the head and work your way down, changing the water as necessary. Make sure you dry each part of the body very well as you go. Use a fresh basin of water when you wash the genital area, and dry it thoroughly. SYMPTOM CONTROL: COMFORT MEASURES l 85 Help your friend onto his side to wash the back and rectal area. (Once the back is washed and dried, your friend may like a back rub, with lotion. This is a great opportunity to give skin care.) A fresh basin of water should be used to wash the rectal area. Starting at the genital area, always stroke gently towards the back. Be careful when washing around the anus, as this area may be very tender due to hemorrhoids or diarrhea. Dry the area thoroughly. Shampooing and Hair Care Eye Care • Once the bath is finished, ask your friend if he would like to use deodorant, powder or a moisturizer. Then help him put on a clean set of clothes. • Assist your friend to a comfortable position. He will probably be very tired and may want to rest after the bath. Keeping your friend’s hair clean and tidy is an important aspect of personal hygiene. It may also be important to your friend to look well groomed. People who are very ill may have problems with dandruff or flaking due to a dry scalp or other skin problems. Hair loss or thinning hair may also be a concern. • Daily shampooing of the hair is not recommended as this can increase scalp dryness and irritation. Washing the hair once a week is usually enough. Use a mild shampoo and make sure your friend’s eyes are protected while you rinse. Rinse the hair very well; any left over shampoo may cause dryness or itching. • Comb or brush the hair gently once a day following your friend’s directions. Most of us are quite particular about how our hair looks and this is important to our self-esteem. • Massaging the scalp before you comb or brush the hair helps with circulation and can be a very soothing experience. Special care must be given to the eyes of people who are immunocompromised. Eye infections can be very painful and are often highly contagious; wash your hands! Washing your friend’s eyes daily will help prevent infections. Encourage your friend to wash his hands to avoid spreading infections to his eyes. Each eye should be washed separately, with a different part of the washcloth, to prevent moving any infection from one eye to the other. Never use soap, only warm water. Each stroke should start from the nose side and move toward the ear side. 86 l SYMPTOM CONTROL: COMFORT MEASURES Sometimes discharge from the eye will dry up and form a crust, so much so that the eyelid will be shut tight. Never try to pry the eyelid open. You can soften the crust by placing a cloth soaked in warm water on the eye for a few minutes. Then gently stroke the crust away and dry the eye thoroughly. Makeup can be removed from the eyes by using a small amount of moisturizer or baby oil. If medications have been ordered by the doctor, make sure you give them as directed. Some medications are used to help fight infection; others to relieve pain and discomfort. Tears keep the eyeball moist at all times. However, some people who are seriously ill can no longer produce tears and need to have artificial tears dropped into their eyes. (See Section 8 for notes on administering eye-drops.) This also applies to people who are unconscious or who sleep with their eyes half open. Shaving Glasses and Hearing Aids Shaving can be an important part of your friend’s hygiene routine and self-image. However, shaving may not be appropriate if he has open sores on his face. • Using an electric shaver is much easier than using a razor blade, so we recommend it. If you use a razor blade, be very careful not to nick or cut your friend’s skin, which leaves an open area for infection. Disposable razor blades should be disposed of in a sharps container (see Section 4). Electric shavers should be cleaned after every use. • When using a razor, practise shaving someone else before shaving your friend. If you nick or cut the skin, apply direct pressure with a small piece of clean gauze. Wear gloves when doing this. • Moisturizing the skin after shaving is a good idea. Avoid using aftershaves that contain alcohol which will dry the skin. If your friend normally wears glasses, encourage him to keep wearing them. Seeing the world clearly can help to keep someone oriented to the here and now. Make sure the glasses are clean before helping your friend put them on. Wearing contact lenses should be avoided by people who are seriously ill or have eye infections. The Home Care nurse will be able to assist you with the removal of contact lenses. As with glasses, encourage your friend to wear his hearing aid. Have him instruct you on how it works and how it fits into the ear. If you have difficulty with the aid, tell the Home Care nurse, or get advice from a hearing professional. Remember, hearing aids magnify all sounds, not just speech. SYMPTOM CONTROL: COMFORT MEASURES l 87 n Conclusion Now that you have some basic information on comfort measures, you’re ready to help your friend relieve the pain and suffering of many physical symptoms related to serious illness. Take your time when you’re providing care. Rushing to alleviate discomfort can sometimes result in more pain instead of relief. Listen to your friend and work with him when you’re planning and providing care. Talk to other members on the care team, and record your caregiving in the care team log. When in doubt, ask for help from a health-care professional or from someone who has been part of a care team. No matter how difficult or impossible a situation may seem, there is always something you can do to make things better. And remember, you can do it! References Mount Sinai Hospital & Casey House Hospice. A Comprehensive Guide for the Care of Persons with HIV Disease — Module 4: Palliative Care. Toronto: Authors. 1995. Allen L. Gilford, Kate Lorig, Diana Laurent and Virginia González. Living well with HIV and AIDS. Palo Alto: Bull Publishing Co. 1997. Marilyn Deachman and Doris Howell. Supportive care at home: A guide for terminally ill patients and their families. Markham, Ontario: Knoll Pharmaceuticals Canada. 1991. Susan Golden. Nursing a loved one at home: A care giver’s guide. Philadelphia: Running Press. 1988. Diane Krasner. The treatment and prevention of pressure sores. Baltimore: Sinai Hospital. 1988. Marg Raynard. Providing home-centred care to people with AIDS. Toronto: The Canadian Council on Homemaker Services. 1990. 88 l SYMPTOM CONTROL: COMFORT MEASURES Notes SECTION 7 l 89 Pain n Introduction This is one of the most important sections of this manual. Your goal as a care team is to help improve the quality of your friend’s life. If your friend is feeling pain — physical, emotional or both — there will be little you can do to improve her quality of life until you can ease her pain or make it manageable. In the past ten years there have been many discoveries about pain and pain management (the ways we can stop or reduce pain). Attitudes about pain and medications for pain have changed drastically among health-care professionals and the general public. Today we have a much better idea about what we can and cannot do to relieve pain. The purpose of this section is to give you accurate information about pain and how pain can be managed. It should also help ease any fears you may have about dealing with pain. But before we get into the meat of this section, two important points need to be stressed. This first is that any approach used to manage pain must be consistent, and part of a well-planned and structured routine. Dealing with pain when it happens will not be successful. Second, prevention is the key to effective pain management. Whatever you and your friend decide to do about pain, your decisions should be based on the need to manage the pain before it starts, or at least as soon as possible. Waiting until pain is severe will make it harder to manage. This section will look at: • • • • • • n Different kinds of pain Different personal responses to pain Recognizing and assessing pain Managing pain with drugs Dealing with drug side effects Easing pain through non-drug therapies What is pain? Pain is the body’s signal that something is wrong. Scientific research has given us many other, more detailed definitions of pain. Some deal with its physiological aspects (how our bodies actually sense pain) while others try to 90 l PAIN describe emotional and psychological responses that can affect how we feel and experience physical pain. Almost every detailed definition of pain includes two points that are very important: • • Pain is personal, private and unique to the person who is feeling it. Pain is whatever a person says it is, and it exists wherever a person says it does. Remember these two points. They will serve you well. If the person you are taking care of says she is feeling pain, believe it. (A little later, we’ll talk about how you can get your friend to tell you more about her pain so you can decide what to do to relieve it.) Pain can be caused by many things and can be felt in different ways. But there are two kinds of pain we need to know about: acute and chronic. Acute Pain Acute pain is intense and sharp, and it happens in one specific area. It may last for only a second or for as long as a few weeks. For instance, the pain that comes from an injury is acute pain. When we know the source of acute pain, we can often do something to make it stop. Acute pain usually shows itself very directly. Your friend will tell you about it, or you may see some of the following signs: • • • • • • • Chronic Pain Restlessness or agitation Sweating Rapid pulse or fast breathing Facial grimaces clearly showing discomfort Moaning, crying, sometimes screaming Rubbing, cradling or guarding the place that hurts Tense muscles, or a fear of any movement Chronic pain is usually the result of prolonged illness. It is often described as dull or aching, and often can’t be pinpointed to a particular part of the body. Chronic pain can stay constant, or it can vary in intensity. Sometimes it can be as severe as acute pain, and can leave a person so debilitated that even eating or walking becomes intolerable. PAIN l 91 Chronic pain can become the focus of a person’s life — the only thing she can pay attention to. But pain does not need to rule her life. As you’ll see later, once we know about chronic pain, we can find ways to manage it. The signs of chronic pain are not easy to see. Over time, the body adjusts to the pain, so blood pressure, pulse and breathing may be normal. In fact, there are very few true, direct signs of chronic pain. Instead, emotional responses and changes in mood can come from living with chronic pain. These responses include: • • • • • • Frustration Depression Anxiety Irritability Decreased appetite Suicidal thoughts You will not know your friend is in pain just by looking at her. For example, some people with chronic pain will use laughter as a coping mechanism. Never assume someone is not in pain. n Personal responses to pain People respond to pain, acute or chronic, in very different ways. How we cope with pain is something we learn, and our responses change through the course of our lives. Before we look at some of the ways we can relieve pain, we need to consider how we feel about it — both our pain and the pain of someone we are taking care of. Emotional Pain The pain that comes from intense emotional or psychological suffering can be devastating. Very often, the emotional struggles we face will affect our bodies and will show up as physical symptoms. Relieving the physical symptoms is a good place to start, but it may not relieve our underlying emotional suffering. Often, we can get impatient with people who are feeling psychological or emotional pain. We might want to say: “Just get over it!” But emotional pain is every bit as real as physical pain. The best way to help people deal with emotional suffering, whatever its cause, is to give them a chance to talk about it. You don’t need a Ph.D. in psychology to be a good listener. In some situations, you may find that trying to talk about emotional issues with the person you’re caring for just doesn’t work. You’ll feel uncomfortable, 92 l PAIN unsure of whether you’re offering real help. Don’t be afraid to ask for help from someone more experienced: other people on the care team, counsellors from your local AIDS organization or a visiting nurse or social worker. You can learn from them, so you’ll feel more prepared the next time your friend needs to talk. The Meaning of Pain People feel pain differently, not just because their bodies or emotions respond differently, but because they have different notions of what pain is supposed to mean. The ways we experience and understand pain will depend on our age and sex, our cultural background, the pain we’ve felt before and the ways pain has affected our lives. All these things give a particular, private meaning to the pain a person may be feeling now. For some people, pain may mean that disease is getting worse and death is near. Others will say they need to feel some pain so they know they are still alive. For these people, pain can be valuable. It tells them: “I’m still here.” Some people think pain is a punishment for things they have done wrong. For example, some people with AIDS think they are to blame for their illness. They may feel they deserve pain for having used drugs, for being sexually active or maybe for being gay. You may find it hard to accept such feelings, but for the person in pain these associations can be very real. It will help the person in pain to talk about this. Knowing the emotional roots of your friend’s pain can help you figure out how to ease it. Tolerating Pain People will vary greatly in how much pain they can endure, and endurance can change from minute to minute and from day to day. Many of us believe that people can be encouraged to tolerate their pain, to “deal with it.” Often, those who deal “better” with pain are admired, while those who don’t are looked down on. Such an attitude can make people who are in pain afraid to say so. They feel they should bear up and be brave. Some people, amazingly, will deny they feel any pain at all, even while they are grimacing and clenching their fists. No one should have to tolerate any level of pain she doesn’t want to tolerate. It is a mistake to encourage a person in pain to be strong, to not complain. You need to know about that person’s pain. Otherwise, you won’t know what to do to help ease it. PAIN l 93 n Assessing pain The first step in pain management (what you will do to relieve pain) is pain assessment (learning about the pain). This is an ongoing process. You will need to know as much as you can about your friend’s pain at any given time. This information will help you provide comfort, and let you know if the help you are giving is working. No one is more expert about pain than the person who is feeling it. As we said before, if the person you’re caring for says she is in pain: believe it. Even if she’s not complaining, if you see signs of pain, ask about it. Let her talk about it so that you can learn what it feels like, what it may mean emotionally as well as physically, and what you can do about it. Below is a checklist of different characteristics of pain. This list can guide you in talking to your friend about pain, and it can help you get clear information that can be used to make decisions about how the pain can be eased. Characteristics of Pain • Location: Where on, or in, the body is the pain? Is it in one particular place, or is it all over? You can ask: “Can you point to where the pain is? Is it deep inside or on the surface?” • Onset: Have you had this pain before? When did the pain begin? An hour ago? Yesterday? Months ago? • • Frequency: How often does the pain occur? • Quality: What does the pain feel like? Ask your friend to describe it. Give her examples of words to use: stabbing, burning, aching, throbbing, piercing. • Intensity: How much does it hurt? It may be helpful to ask your friend to rate the pain on a scale from zero to ten, where zero is no pain and ten is the worst ever. • Precipitating factors: What could have started the pain? Was it movement? Eating? Pressure? The way your friend was lying or sitting? • Alleviating factors: What makes the pain go away? Rest? Massage? Movement? Duration: How long does the pain last? Minutes? Hours? Does it come and go, or is it constant? 94 l PAIN Staying Informed Make note of your friend’s answers to each question about the characteristics of her pain. Your notes will help you plan how to deal with it. And the information will be very useful to the doctor in prescribing treatment. It is also important to let other care team members know what you find out. You all need to know what kind of pain your friend is feeling if you’re to provide comfort. It’s especially important to note changes in her pain and what she says works to relieve it. These things can change. The care team log (see Section 3) is a good place to make note of these points regularly. n Managing pain with drugs Drugs that provide relief from pain are called analgesics. There are two basic groups of analgesics: • Narcotics are analgesics defined by the Canadian Narcotic Control Act as controlled substances. They are used for moderate to severe pain. An example is morphine. The misuse of these drugs can result in physical and psychological dependence. • Non-Narcotics include both analgesics and anti-fever drugs and are probably the most common drugs used in medicine. Aspirin and Tylenol are examples. These drugs are most often used to relieve mild to moderate pain and to reduce fever. Aspirin can also alleviate inflammation, and it hinders blood clotting. A list of the most common analgesic drugs is provided on the next page. A doctor may prescribe other drugs that can work with analgesics to help relieve pain: • Antidepressants act directly on a part of the brain that makes us less sensitive to pain. Low doses of antidepressants will have this effect after only a few days. Larger doses can relieve the depression that often comes with long periods of persistent pain, but it may take several weeks at higher doses before the drug works against depression. • Tranquillizers have the ability to relieve muscle tension, twitching, spasms and some of the anxiety associated with pain. When used in combination with some narcotics, such as morphine, tranquillizers may reduce the severity of pain, so the dose of narcotic can be reduced. Tranquillizers and alcohol both depress the nervous system, so they should not be taken together. PAIN l 95 Some Common Pain Relieving Drugs For each analgesic drug listed below, the chemical name is given first, followed in italics by some of the brand names under which the drug is sold. Not all pain relieving drugs are listed here. New drugs are developed and tested every year, so make sure to ask your friend’s doctor about any new drugs that may become available. Also, note that some of these drugs are available in different forms, such as pills, liquids, suppositories, topical skin patches or injectables. The doctor will know what forms are available for each drug. Non-narcotics: Acetylsalicylic Acid (ASA): Aspirin, Aspergum chewing gum, Entrophen, Anacin (caffeine added), Ecotrin (coated to reduce stomach upset) Acetaminophen: Tylenol, Atasol Ibuprofen (non-steroidal anti-inflammatory: NSAID): Advil, Motrin Indomethacin (NSAID): Indocin Naproxen (NSAID): Naprosyn Diclofenac (NSAID): Voltaren Ketorolac (NSAID): Toradol • • • • • • • Narcotics: Codeine phosphate or Codeine sulphate: Codeine Codeine + Acetaminophen: Tylenol # 1, 2, 3 & 4 for example Codeine + ASA: 222s, 252s, 292s for example Anileridine phosphate: Leritine Hydromorphone hydrochloride: Dilaudin Meperidine hydrochloride: Demerol Methadone hydrochloride: Methadone Morphine sulphate: Morphine (Morphine IR = instant release; MS Contin = slow release over 12 hours; Kadian = slow release over 24 hours) Oxycodone hydrochloride: Percocet (with acetaminophen); Percodan (with ASA) Pantazocine hydrochloride: Talwin Propoxyphene: Darvon Nalbuphine: Nubain Fentanyl: Duragesic (skin patches in various doses) • • • • • • • • • • • • • Addiction and Physical Dependence One of the greatest misconceptions about pain management is that people who are taking drugs for pain become addicted to them. Except in very rare cases (so rare that they are hardly worth mentioning), this is not true. People do not become addicted to pain medications that are used correctly. Before we discuss this point, we need to clarify the difference between addiction and physical dependence. 96 l PAIN Physical dependence is the body’s need to maintain the effect of a drug. When the drug is stopped, the body will experience symptoms of withdrawal. The degree to which the body is physically dependent is measured by the severity of withdrawal symptoms. No two people will experience physical dependency or withdrawal in the same way or to the same degree. In fact, people who stop taking narcotics correctly usually experience such mild symptoms of withdrawal, that they go unrecognized by the person in care and health-care professionals. Addiction is what some people refer to as psychological dependence: a need or compulsion to experience a drug’s psychic effect or to avoid the emotional discomfort of its absence. Research has shown that less than one percent of hospitalized patients receiving narcotics for pain will become addicted. Most people stop taking the narcotics when the pain stops. Even in the case of chronic pain and long-term narcotic use, although physical dependence might occur, addiction is rare. Addiction to pain medications can be the result of poor pain management or addictive behaviour. (Unfortunately, addictive behaviour is common in people with AIDS. This is discussed in Section 10.) When they are used properly and consistently, pain medications, including narcotics, can restore a person’s quality of life. Tolerance No two people have the same response to a drug, and not all drugs work for all people. Even when they do, not all people need the same amount of a drug. Most people taking pain medications will gradually need a higher dose over time. This is because the body develops a tolerance for drugs. We become used to a drug, and it stops working as well. This is true for many drugs, not just pain medications. With many drugs there is a maximum level that can be taken safely. This is not true for narcotics. There is no “ceiling”; no maximum dose. The dose of a narcotic can be increased as much as necessary to relieve pain. However, going suddenly from a low dose to a very high dose of a narcotic can be deadly. Narcotics are controlled by legislation and kept under lock and key, not just because they are potentially addictive, but because uncontrolled use can be dangerous. Some people will need larger doses more quickly than others, while some will continue to do well on the same dose, or even a smaller one. Finding the right dose takes time and depends very much on regular assessment of the person’s level of pain. That’s why talking with your friend about pain is so important. Doctors who are familiar with palliative care will know how to increase drug doses appropriately. Unfortunately, some doctors have not had the opportunity to learn about recent advances in prescribing pain medications and may be reluctant to increase your friend’s dose. If the pain is not managed, you may PAIN l 97 want to talk to your friend about consulting with a palliative care specialist. Ask the doctor for a referral or call your local hospital or hospice program to find out how you can get connected to a palliative care specialist. Scheduling Pain medication should be given at regular intervals around the clock. Scheduling varies according to the drug and the dose, but drugs are usually given every three to five hours. Too often, pain medications are ordered “PRN,” which means: “take when required.” This is not effective pain management. Doses taken when needed can become irregular, and pain may break through between doses. (We talk more about breakthrough pain later.) Most pain medications will take effect within fifteen to thirty minutes. This is useful to know if you have to change a dressing or move a person around in bed to change sheets, padding or diapers. Plan to do your work just after a drug has taken effect, to reduce discomfort. (For information on administering drugs, see Section 8.) Breakthrough Pain Sometimes pain will break through even when it should be controlled by medication. For example, a person may feel mild or even severe pain two hours before the next scheduled dose. Most doctors will order a certain amount of pain medication to be given when breakthrough pain occurs. (This is a good example of a PRN prescription.) Such orders will usually say how much of the drug to give. Don’t give more. Overloading a person with pain medication could increase side effects of the drug. Substance Use and Pain The number of substance users, for example intravenous drug users, infected with HIV has grown dramatically in the last few years. When a substance user, either clean (off drugs or alcohol) or using, requires pain management, the approach to managing pain is somewhat different: • Tolerance to narcotics and other analgesics is often higher than we would normally expect. Therefore, increased doses of narcotics and shorter intervals between doses may be required to relieve your friend’s pain. • The liver plays an important role in removing toxins (such as drugs) from the body. Long periods of substance use can cause liver damage. So, when narcotics and other drugs are being used to relieve pain and other symptoms, careful attention must be paid to preventing liver failure. Liver function can be monitored with blood tests. 98 l PAIN • Substance users may be more prone to withdrawal symptoms and/or drug interactions as a result of their substance use history. • Many substance users have been through a detox (abstinence) program and will be resistant to using narcotics, fearing they will become addicted. Others may view the use of narcotics as a relapse into old patterns. • Managing pain is only one piece in the very large puzzle of issues related to palliative care for substance users. Other issues and ways to support your friend are discussed in Section 10. n Drug side effects Many drugs cause effects other than the ones they are meant to cause. Often these side effects are minor and temporary. In some cases they may be severe enough that they outweigh the benefits of the drug. Here are some common side effects of pain medications, and some of the things you can do about them. (See also Section 6.) Drowsiness What To Do When a drug is given for the first time, it may have an effect on the nervous system and make a person sleepy. This may clear up in a few days, or it may last as long as a week. Remember, a person may also be tired from exhaustion and lack of sleep. Letting your friend have a cat nap when she is sleepy is okay, but she should be easy to arouse and able to converse — unless she is seriously ill and the disease process prevents this. o Wait to see if drowsiness goes away in a few days. If it doesn’t, let the doctor know. The doctor may want to lower the dose of the drug. Confusion When someone is just starting to take pain medications, especially narcotics, she may feel confused or “high.” A few people may even have hallucinations. This is not an unusual response. It may last three or four days, until the body has had time to adapt to the drug. What To Do This may be a frightening period for people taking new medication. They may want to stop the drug. Support your friend through this period. The side effect should pass, and the pain will be relieved. o If confusion persists, let the doctor know. Lower doses or another drug may be recommended. In addition, other disease processes may be causing the confusion, and might need to be looked into. PAIN l 99 Nausea and Vomiting What To Do When first used, strong narcotics can cause queasiness or even make a person throw up. These problems usually disappear in a few days. (Nausea and vomiting can also be an effect of other drugs your friend is taking, or a result of the illness.) Encourage resting in bed for the first hour or so after taking pain medication. o Remind your friend that pain can cause nausea and vomiting, and that, when this is the case, the drug may help relieve it. o If the problem persists, the doctor may prescribe anti-nausea drugs. (Drugs such as Gravol, Stemetil, Maxeran or Zofran may work well for nausea caused by narcotics.) Constipation This is a very common side effect, especially with long-term use of narcotics, which can slow down the digestive system and let stool build up in the bowel. This can cause great discomfort. What To Do Don’t let constipation persist. The best way to treat it is by preventing it. Start early to avoid problems. o Try to increase the amount of high fibre foods in the diet. Fresh fruit, vegetables and bran are all helpful. o Give your friend as much liquid as she will take. Eight glasses of water or juice a day are not too much unless the doctor has asked your friend to limit her fluid intake. o Try to get your friend moving. Exercise, short walks, even moving in bed will help move stools through the bowel. o Try to plan bowel movements for the same time of day. A hot drink half an hour before may help the process. o A laxative or stool softener may need to be ordered by the doctor. Don’t use these without consultation. They can be very harmful if they’re used unnecessarily. Morphine will generally cause some degree of constipation. So if your friend is taking this drug, you may want to ask the doctor to prescribe a mild stool softener. If your friend is taking high doses of narcotics over a long period of time, then a stool softener and/or laxative will probably be necessary. 100 l PAIN Dry Mouth What To Do Some pain medications may decrease the amount of saliva in the mouth. A dry mouth is uncomfortable and can get irritated easily. Encourage your friend to drink lots of liquids, especially water. o Offer moist foods, such as fruit. o Provide ice chips, popsicles or hard sugarless candies to suck on. Sugarless candies are best since sugar will promote the growth of yeast (thrush) and, thereby, add to your friend’s discomfort. o Rinse your friend’s mouth often. Avoid commercial mouthwashes that contain alcohol. (The alcohol will dry the mouth even more.) A good substitute is one teaspoon of baking soda in a cup of warm water. o Brush your friend’s teeth often. o Keep your friend’s lips moist with Vaseline®. n Managing pain without drugs There are a number of ways to relieve pain that do not involve the use of drugs. This is not to say that drugs should be avoided. Many kinds of pain cannot be relieved without the help of drugs. However, some forms of pain can be relieved very effectively with non-drug therapies. Most often, a combination of both drug and non-drug therapies will do the best job. There are many different non-drug therapies to help manage pain. Some of them may not be familiar to you or to the person you are caring for. Never jump into a therapy without learning something about it first. Discuss it with your friend to see which ideas seem most comfortable and might work best. If you can, find someone who is familiar with the therapy you want to try. There are many well-trained professionals using many different therapies. You may want to get a professional to come and teach you how to do it. To find out more about non-drug (complementary) therapies, contact your local AIDS organization or hospice program. Be realistic and fair when you’re trying a new therapy. Many people will hope that a therapy will be the answer to their problems with pain. A positive attitude is a good place to start, but building up false expectations can have devastating effects. Both you and your friend need to take time to get used to a new therapy. Don’t give up on the first try; unless, of course, it causes more pain. PAIN l 101 On the following pages you will find some of the non-drug therapies used in pain management. You can also take a look at other comfort measures discussed in Section 6. Distraction Mental Imagery Massage Distraction can turn a person’s attention to something other than pain. The distraction might be something as simple as watching TV, listening to music or reading. A combination of sensory experiences works well. For example, you and your friend try listening to music with a strong beat and tapping your finger and feet or rocking in a chair while looking out a window. If your friend has a hobby or special interest, paying attention to the hobby can take her mind off pain. Being with friends and family or spending time with a pet can offer both distraction and comfort. Mental imagery involves using your imagination to create mental pictures or actions. It is like daydreaming. It can help with pain relief, and it can reduce anxiety, relieve boredom and enhance relaxation. The imagery can be most beneficial when you imagine the mind combatting the side effects of a treatment or the symptoms of disease. Likewise, it can be used as a way to distract your thoughts from the pain to a calmer, even enjoyable imaginary place. Rubbing a sore spot or an aching muscle is an instinctive act to promote soothing and comfort. It is a form of massage. A massage to the back, feet, legs or the entire body can decrease pain and increase a person’s sense of well-being. Massage is touch, and is thus an intimate and powerful form of communication. It requires respect for the person’s privacy, and her physical sensitivity. Always ask how much pressure should be used anywhere, and what parts of the body should be avoided. Sometimes, massage, gentle pressure and skin stimulation may work collaterally; for example, try rubbing the left arm when the pain is in the right arm. Cold hands are shocking and can be painful, so always warm your hands first. The use of lotions or massage oils can make a massage feel even better. Some of these oils are scented and can have a double effect: massage and aromatherapy. There are many scented oils on the market today; ask your friend if she wants to try a couple. Lotions and oils also can do wonders for your friend’s skin, helping to keep it moist and healthy. Many massage therapists will visit the home and will be happy to teach you the basics of good massage therapy. 102 l PAIN Relaxation Relaxation can help reduce muscle tension, decrease fatigue, reduce anxiety and make other pain relief measures work better. It takes practice, and you may have to try several different techniques before you find the right one. Once started, relaxation techniques should be used frequently; they should become routine. You could start with ten to fifteen minutes twice a day. Here is a simple exercise your friend can try: 1. Choose a comfortable position, sitting or lying down, in a quiet place. Soft music might be helpful. 2. If you’re sitting, make sure your head and shoulders are supported. If you are lying down, support your neck and knees with small pillows. Your eyes may be open or closed. 3. Breathe in . . . tense your muscles . . . hold the breath and keep your muscles tense for a few seconds . . . let go. Breathe out and let your body go limp. Relax. 4. Try focussing your attention on particular parts of the body, tensing and relaxing one part at a time. Start at your toes and work up toward your head. 5. Avoid tensing your muscles if it causes pain. Therapeutic Touch Therapeutic touch is like, but not the same as, the healing or helping act of laying on of hands; there is no religious belief involved or necessary. Therapeutic touch requires special meditative skills which are used by, or can be learned from, trained professionals. While sitting or lying in a comfortable position, the practitioner gently sweeps his hands a few inches above your body, without touching it, to tune into the energy fields that radiate from your body. With disease or illness, energy fields are blocked or become depleted. The practitioner senses this through changes in temperature and directs life energy into your body to restore its energy balance. During, or shortly after, a session of therapeutic touch, you may come to feel a soothing warmth that is very relaxing. Many people have said that one or more sessions of therapeutic touch have done much to help relieve their pain. Skin Stimulation Like massage, the application of heat, ice or pressure to the skin will stimulate nerve endings that can compete with pain. The new sensation offers distraction and can help block nerve signals for pain. PAIN l 103 Transcutaneous Electrical Nerve Stimulation (TENS) uses a small batterypowered machine to send tiny electrical impulses to trigger points on the skin. These impulses can bring several hours of pain relief after as little as five to twenty minutes of stimulation. A massage therapist or chiropractor can give you more information about TENS. Acupuncture Acupuncture, a system of therapy developed in China, has been used for centuries. It involves the insertion of very fine sterile needles into key points on the body that control pathways of energy (meridian lines). Inserting needles at specific points on the body’s meridian chart can block the energy that causes pain. It can also be done with lasers, thereby avoiding the use of needles. Like massage therapists, many acupuncturists will visit the home. n Conclusion Pain is frightening. It can take over people’s lives and leave them totally debilitated. With recent advances in pain management and palliative care, there is little reason why anyone should ever be in pain. However, it is important to realize that, in rare cases, it may be impossible to relieve all of your friend’s pain. This will be as difficult for you as it is for your friend and will require careful attention to your psychological and emotional well-being. To experience or witness suffering can be a profound hardship. Yet some people grow and find new insight through their suffering by sharing their thoughts and feelings about the experience. Although some people with AIDS do have a lot of physical pain, more often than not, we see the symptoms of psychological and emotional pain. Emotional pain is as real as physical pain, and we need to deal with it daily. As with many other things related to AIDS, fear and the pain associated with fear can be overcome through awareness, understanding and compassion. References Mount Sinai Hospital & Casey House Hospice. A Comprehensive Guide for the Care of Persons with HIV Disease - Module 4: Palliative Care. Toronto: Authors. 1995. Canadian Cancer Society and Health and Welfare Canada. Pain relief: Information for people with cancer and their families. Revised. Toronto: Authors. 1988. The Victoria Hospice Society. Hospice resource manual: Medical care of the dying. Victoria: Authors. 1990. 104 l PAIN Notes SECTION 8 l 105 Medications n Introduction Drugs are powerful. They can do good, and they can also do harm when poorly understood or misused. Many of us have a certain fear of drugs. They can cause unwanted side effects. They can be abused, and abuse can lead to addiction. It is important to treat drugs and the use of drugs with care and respect. As you read through this section, you will see that drugs can be an ally in helping you provide excellent care for your friend. Many drugs are a critical part of the care of people with HIV and AIDS. And when someone is dying, drugs can play a pivotal role in relieving symptoms, easing pain and promoting quality of life. It also important to remember that drugs can be most effective when used in combination with non-drug (complementary) therapies. The purpose of this section is to give you a better idea about drugs and how they work, and to reduce any fears you might have about helping your friend use them. This section has a medication chart to help you keep track of the drugs your friend takes. Make copies of this chart, keep it in a place that is easy to find, and make sure everyone uses it to record what drugs are taken and when they are taken. Not all care teams will be involved in giving medications. In fact, certain AIDS service organizations and hospice programs have strict rules about care team volunteers NOT giving medications. These rules need to be respected. The fewer people involved, the better. This will reduce confusion and the chances for error. This section will cover: • • • • • The categories of drugs Recording, storing and disposing of drugs The golden rules for giving drugs Giving medications The effects of drugs 106 l MEDICATIONS n The categories of drugs There are thousands of different drugs, and they’re used in many different ways. However, you do not have to be a pharmacist to know enough about drugs to help your friend use them. You do need to know some of the basic categories of drugs, how you can get them and how to make sure they are used properly. Prescription Drugs Prescription drugs are medications ordered by a doctor for a specific purpose and purchased through a licensed pharmacy. Prescriptions are meant to control drugs that might be dangerous if misused. A prescription drug will always have a label giving the name and dose of the drug, the doctor who prescribed it, the name of the person it is for and instructions about how it should be taken. It may have other warnings about how the drug should be used. (Some examples: “Avoid milk products.” “Finish all this medication unless otherwise directed.”) Here are three points to remember about prescriptions drugs: Over the Counter Drugs • Give them only to the person who is meant to get them. That’s the person whose name is on the label. Never give them to anyone but the person who is supposed to take them. And never take them yourself. • Follow the instructions. Specific doses and times are very important to make a drug work the way it should. Warning labels, such as “Take with food,” are often meant to help reduce the side effects of a drug, so pay attention to them. • Don’t run out. You need a doctor to write a prescription or place an order with a pharmacist. This can take time. So you should watch for supplies getting low. When there are only three or four days’ worth of a drug left, check with the doctor to see if the prescription is supposed to be refilled. Drugs you can buy without a prescription are called over the counter drugs (OTCs). Aspirin, cold remedies and products for indigestion are all OTCs. The use of over the counter drugs is not controlled by prescription, but it is still possible to misuse these drugs. Your friend may use many OTCs, and that’s all right. But here are some things to remember about them: • Make sure the doctor knows about them. Some over the counter drugs should not be taken with drugs a doctor might prescribe to cure infection or relieve symptoms. Some OTCs can make a prescribed drug work less well, or make side effects worse. MEDICATIONS l 107 • Natural Preparations Read the instructions and warnings. Over the counter drugs always have notes on the package to tell you the recommended dose, to warn about side effects and to say that people with particular conditions or illnesses shouldn’t take the drug. Make sure the drug is all right for your friend and that he isn’t taking too much. Many people are concerned about pumping their bodies full of chemicals such as drugs. Natural preparations have become increasingly popular as alternatives to traditional drug therapies. Most natural preparations are derived from plants, roots and herbs. Responses to natural preparations vary from person to person, but for many people these preparations cause fewer side effects and can be more effective than other drugs. Some people have had great success using only natural preparations. But most experience to date suggests that a thoughtful combination of traditional and natural drug treatments is what works best. You can find out more about natural preparations from naturopaths, homeopaths and specialists in Chinese medicine. They will need to know what traditional drugs your friend is taking. The doctor should also be given a list of any natural preparations your friend decides to use. Alcohol and Recreational Drugs We use alcohol and other recreational drugs to affect our moods. This may be an important need for someone who is dying. The person you are caring for may have used alcohol or other drugs before, and may want to now. Remember: the goal is to improve quality of life, and it is up to your friend to decide what that means. Some recreational drugs may be helpful. But, like any drug, some might react badly with prescription medications, cause serious side effects or keep the medicine from doing its job. This is especially true of alcohol, which can be dangerous when taken with many prescription drugs. Encourage honesty about recreational drug use between your friend and his doctor. Your friend wants to feel better. The doctor can advise on what might help that happen, and what might hurt. 108 l MEDICATIONS n The Medication Chart Recording, storing and disposing of drugs Keeping records of medications is very important, especially when regular doses of pain medication are being given. A medication chart is included at the end of this section to help you with this important task. The chart has been designed to record medications over a 24-hour period in two ways: Option 1: In the space above the 24-hour chart, write the following information: • • • Drug name, dose, route, times to be given Special instructions such as: take with food / milk, take before meals, no alcohol, etc. Side effects When using Option 1, each drug gets its own chart. While this may mean you will have several sheets, it keeps your records organized and clean. A sample chart is included at the end of this section. Option 2: Do the same as in Option 1, but for two or three drugs. This can be useful for pain medications when trying to visualize how many breakthrough doses are required between regular doses (see Section 7). For both options, record the date in the date column and then tick or initial under the time(s) the drug was taken. For drugs that need to be given on a regular schedule, it can be helpful to highlight each column corresponding with the times the drug should be taken. Storage Here are some things to consider when deciding where and how to store drugs: • Safety. Drugs should be kept in a safe place out of the reach of children or anyone who might take them accidentally. This includes your friend, if he can no longer control or record his own use of these drugs. • Maintaining drug quality. Heat and light can change the chemical composition of some medicines, so most drugs are best stored in a cool, dark place. Some drugs need to be kept in the refrigerator. Make sure they won’t freeze and that children can’t get at them. Many drugs also have an expiry date. If a drug is too old to use, throw it away and get a fresh supply. MEDICATIONS l 109 • Making sure you have what you need. Remember, it might take a few days to get a new supply of a prescription drug. You always need to know how much you have left of any drug and how long it will last — so keep all your stock of each drug in one place. Make sure someone is in charge of keeping an inventory of supplies. • Staying organized. It is very easy to mix up drugs, especially when someone has to take many different ones. Try to organize the way you store drugs so it’s easy to tell which is which. Keep the medication chart nearby for quick checking. You might try colour coding: mark each label with a coloured dot, then put a matching dot beside the drug’s name on the medication chart. This will help ensure you are giving the right drug. Many pharmacies sell medication dispensers called dossettes, which can help to organize a long list of medications to be taken. These dispensers include a series of small compartments in which you can organize medications for each day of the week. Some dispensers will have, for each day, several compartments for different times of the day. Others come with alarms that go off when a medication should be taken. Check these dispensers out and find the one that suits your friend best. Whatever storage or labelling system you set up, make sure everyone who has to give drugs knows about it. They all have to be able to find drugs quickly, tell which is which, and keep them organized. Disposal Expired or unneeded medications should be thrown away or returned to the pharmacy. Do not flush these medications down the toilet. o If you have to throw any drugs in the trash, make sure they are securely contained so children or animals can’t get at them. You should also remove the label or black out your friend’s name to protect his confidentiality. n The golden rules for giving drugs There are five golden rules that need to be followed when you give any medication: • • • • • The right drug The right dose The right person The right route The right time 110 l MEDICATIONS The Right Drug Many people with AIDS take a lot of drugs, and many of those drugs have similar names. So it is important when you are giving someone a medication to make sure it is the right drug. Check the entire name carefully. Read the medication chart and the drug label carefully. Make sure the drug names match. Over time, many drugs become weaker or stronger, so check the expiry date to make sure it’s still all right to give this drug. o Never give any drug — even an over the counter drug — that is not on the medication chart without checking first with a nurse or doctor. The Right Dose Many drugs are available in different doses, that is, different amounts or strengths. When giving a medication, make sure you are giving the amount prescribed on the medication chart. For instance, the prescribed dose may be 500 mg, but the label on the drug says the tablets are 250 mg. In this example, you have to give your friend two tablets to give the right dose. o Giving more than the prescribed dose of a drug will not necessarily make it work better or faster. Never increase or decrease the dose of a drug unless so instructed by a doctor or nurse. The Right Person This rule is important in settings where more than one person is being taken care of. Nurses in hospitals, for example, must always make sure they are giving the right drug to the right person. Your care team is probably taking care of only one person at home. But if you are caring for more than one person, always make sure to check the person’s name on the label of the drug you are about to give. The Right Route Drugs come in different forms: pills, liquids, ointments, drops, injectables, etc. (We will discuss all these later in this section.) A drug’s form usually dictates the route by which the drug gets into the body. Most drugs can only be given by one route. Usually the right route is obvious — but sometimes it is not. Some pills are meant to be put under the tongue, not swallowed. Some ointments are dabbed inside the eyelid, not rubbed on the skin. Drops may go in the nose or eyes or ears. Make sure you know the right route for the drug you are giving. Sometimes the usual route for a drug can’t be used, but the drug the person needs may be available in a different form that can be given by a different route. For example, a person in a coma cannot swallow pills, but there may be MEDICATIONS l 111 a liquid form of the same drug that can be given under the tongue, in the cheek, rectally or, as a last resort, by injection. The Right Time Most prescription drugs are meant to be given on a regular schedule or at a specific time, for example: every two hours, twice a day, with meals. These instructions will appear on the drug’s label, but should be written on the medication chart, too. o The safest thing to do is to give the drug as scheduled. However, when that can’t happen or when a dose has been missed, it is all right to give a drug up to a half hour before or after the time it was scheduled to be given. This rule can change when it comes to certain drugs: Pain medications: Section 7 on Pain, will tell you more about drugs meant to relieve pain and how often they can be given. PRN medications: Some drugs are prescribed “PRN.” These initials stand for pro re nata, a Latin term used on prescription forms that means “for something when it begins”; in other words, “take when necessary.” These drugs are usually used to treat specific symptoms as they happen, such as fever, vomiting or anxiety. PRN drugs must be used carefully. They have the greatest potential for being misused or abused. Most PRN medications will come with instructions that limit how much of the drug can be taken in a twenty-four hour period. Excessive use can have serious side effects. Any PRN medications your friend is taking should be listed on the medication chart, even though they are not given on a regular schedule. Don’t forget to record on the chart the time your friend took any PRN drug, how much and what effect it had. The Sixth Right The sixth right is your friend’s right. • Anyone asked to take a drug has the right to know what the drug is, what it is supposed to do and what the possible side effects might be. It is the responsibility of doctors, nurses and pharmacists to provide this information. Never take this role unless you have been educated by a health professional on what drugs your friend is taking and for what reasons. If you don’t know, say so and never guess. 112 l MEDICATIONS Any person has the right to refuse any or all drugs. Never force anyone to take any medication. Remember that it is your friend’s body, your friend’s life, and that he is in charge. You can remind someone what a drug is for, you can suggest what may happen if it’s not taken — but you cannot force it. The best thing to do if someone refuses a drug is to try to find out why. Perhaps it makes your friend feel sick. If it’s a pill, maybe it is too hard to swallow. If it’s an ointment or injection, maybe it hurts too much. Try to find out. Record the reasons on the medication chart and in the care team log, and let the doctor or nurse know. There may be another drug, or another form of the same drug given in a different way, that could be used instead. Finally, it is important to ensure that your own biases about drugs and non-drug therapies do not influence your friend when he is taking or trying new medications or non-drug remedies. While you may want to suggest a drug or natural preparation that has worked for you or for someone you know, be sure your suggestion is based on fact. Once again, anything new should be cleared first with the doctor or nurse. n Giving medications Here are the different forms medications can come in, how they work and some helpful hints on how to give them. Oral Medications Oral medications include anything that goes in the mouth and is swallowed: pills, capsules, tablets, lozenges, syrups and elixirs. Most of these are meant to be swallowed right away. However, some oral medications, such as lozenges, are sucked or chewed. Lozenges should not be swallowed whole. Oral medications are absorbed in the stomach or intestines, then circulated through the bloodstream to the rest of the body. Some oral medications will act quickly, but not for long. Others are absorbed more slowly, take longer to act and last longer. Generally, a pill will take effect in fifteen to thirty minutes. But remember: how quickly any drug acts and how long it works will vary from person to person. How to give them Giving medication by mouth is the safest and easiest way to get a drug into the body. Here are the things you need to remember: o Wash your hands before you handle the drug. o For pills, capsules or tablets, offer a glass of water or juice to help your friend swallow. Suggest he take a sip of fluid before taking the pill. This MEDICATIONS l 113 will lubricate his mouth and help him swallow. Avoid milk unless you’re told the drug should be taken with milk. o Some pills and capsules can be very small and slippery and may be difficult for your friend to handle. Try putting them in an egg cup (available in the kitchen section of most stores). This will make it easier for your friend to see the drugs and get them into his mouth. o Help your friend sit up, or raise his head, to make swallowing easier. Never give an oral medication to someone who is lying down. A person who tries to swallow while lying might choke. o If your friend cannot swallow pills, try to get the medication in a liquid form. If a liquid form isn’t available, you can crush a pill between two spoons, then mix it with liquid, pudding or applesauce. Always check with a pharmacist before you crush a pill; not all medications can be crushed and given this way. For example, medications in “slow” or “timed-release” form cannot be crushed as they are meant to be absorbed over an extended period of time. o If your friend spits out the drug or vomits, try to give it again in fifteen minutes. If that doesn’t work, ask the doctor if there is another form of the drug, or if there is something your friend can take to help prevent vomiting. o Some drugs are hard on the stomach. Don’t give oral medications on an empty stomach unless that’s what the instructions say to do. Check the labels on the package or bottle and do what they say. o Before you record on the medication chart that an oral medication has been taken, make sure your friend has swallowed it. o Never try to give oral medications to someone asleep, unconscious or in a coma. Sublingual Medications How to give them “Sublingual” means “under the tongue.” Some medications are not meant to get as far as the stomach. They are put under the tongue, where they dissolve and are absorbed into the bloodstream. Many sublingual medications act very quickly. Buccal medications are medications that are placed in the inside pocket of the cheek. o Wash your hands first. o If possible, ask your friend to rinse out his mouth before giving these medications. (See mouth care in Section 6.) The drug will be absorbed better in a clean mouth. 114 l MEDICATIONS o Put the pill under your friend’s tongue or in the inside pocket of the cheek. Explain that it should not be chewed, and that it has to stay under the tongue until it is completely dissolved. o Don’t give any fluids or food until the pill is gone. Nosedrops How to give them Nosedrops go directly inside the nose, where they act on the mucous membranes to loosen nasal congestion, reduce irritation and swelling or relieve allergy symptoms. o Gather the medication you need, then wash your hands. o Help your friend lean his head back. If he’s lying down, a pillow under his shoulders can help. o Push up the tip of the nose and place the dropper a third of an inch into one nostril. Squeeze the medication in. Make sure you give the right amount. (Most droppers will come labelled, marking the amount of drug to give.) Then do the same for the other nostril. o Ask your friend to leave his head back for a few minutes. o Nosedrops may cause some throat irritation, so offer your friend a sip of fluid. o Wash your hands. Eyedrops and Ointments Some medications in liquid or ointment form go inside the eyelid to act directly on the eyeball or be absorbed into the bloodstream. Eyedrops come in a small bottle with an eyedropper attached to the lid, or in plastic bottles with a tip for squeezing drops out of. Eye ointments usually come in small, squeezeable tubes. Eyedrops and ointments are used to soothe irritation, relieve pain, fight infections, lubricate the eye or dilate the pupils. How to give them o Get the right bottle or tube and some tissues. Wash your hands. o Ask your friend to sit or lie with his head leaning back. o You may need to clean his eye of any crust or discharge. Using a clean, moistened tissue, wipe gently from the inside of the eye, near the nose, to MEDICATIONS l 115 the outside. To avoid spreading infection, use a different part of the tissue for each stroke; and never use the same tissue for both eyes. o Ask your friend to look up at the ceiling. Gently pull down his lower eyelid with the fingers of one hand. If you are right-handed, use your left hand to do this. If you are left-handed, use the right. You want your best hand free to squeeze in the medication. For drops: Gently squeeze the prescribed number of drops into the lower eyelid. Do not let the eyedropper or the tip of the bottle touch the eyelid. Ask your friend to blink once. For ointments: Squeeze a thin line of ointment from the inside to the outside of the eyelid. Ask your friend to squeeze his eye shut for a second. If necessary, you can help with this by gently squeezing his upper and lower eyelids together. o Do not put eyedrops or ointments directly into the tear duct. That’s the small pore on the edge of the lower eyelid nearest the nose. o Wash your hands when you are done. Eardrops Eardrops are put directly into the ear canal, where they help to treat infections, relieve pain or dissolve wax. How to give them Get the medication you need, and some cotton swabs or Q-tips. Warm the medication by rubbing the tube or bottle between your hands or by putting it in warm water for a few minutes. o Wash your hands. o Ask your friend to lie flat, on his back and turn his head so the ear you need to treat is facing upwards. You need to get at the ear canal easily. For a child younger than three, gently pull the earlobe down and toward the back. For anyone older, pull the side of the ear up and back. o If there is any discharge in the ear canal, gently wipe it out with a cotton swab. Do not push the swab into the ear canal. o Squeeze the prescribed number of drops directly into the ear canal. Do not let the dropper touch the ear canal. 116 l MEDICATIONS o Ask your friend to stay still for about ten minutes; you can then treat the other ear. o Wash your hands when you are finished. Suppositories A suppository is a medication moulded into a small solid shape that can be put into the rectum or vagina. The drug dissolves and is absorbed into the bloodstream through the rectal or vaginal lining. This route is a useful alternative when medications cannot be given orally. • How to give them Suppositories are most often used to relieve pain, constipation, nausea, vomiting or fever, or to treat infection. Most suppositories are kept in the refrigerator. But you shouldn’t use one right out of the fridge; it will be cold, and that could be uncomfortable for your friend. Let it warm up first. To give a suppository, you will need latex gloves and some lubricant. Collect everything you need. o Wash your hands. o Help your friend get into a position that will make it easy to insert the suppository. For a rectal suppository, the best position is lying on the side, with the upper leg bent forward. For a vaginal suppository, it may be more comfortable for your friend to lie on his back with his knees pulled up and spread apart. o Put on the gloves, lubricate the suppository and tell your friend what you are doing. Make sure he is ready before you insert the suppository. If it is a rectal suppository, ask your friend to take a deep breath and try to relax the muscles around the anus. (Slow, rhythmic deep breathing will help to relax muscles.) Spread the buttocks with one hand to expose the anus. Then, with the other hand, slide the suppository inside about two inches. This may give your friend the urge to defecate. Ask him to hold on: the suppository needs about ten to fifteen minutes to dissolve. If it is a vaginal suppository, ask your friend to urinate first. Spread the lips of the vagina with one hand. Use the forefinger of your other hand to insert the suppository about two inches into the vagina. Use a sanitary pad for any drainage or discharge. o Ask your friend to lie still for ten to fifteen minutes while the suppository dissolves. o When you are finished, throw away your gloves and wash your hands. MEDICATIONS l 117 Topical (Skin) Medications Topical medications, usually in the form of creams or ointments, are applied directly to the skin. They act where they are applied, to treat itching, rashes, irritation or burns, or to fight infection. But they are also absorbed through the skin into the bloodstream, so they can affect the entire body. Some topical medications are used when a drug needs to be absorbed over a long period of time. These medications come in patches, which are applied directly to the skin and left there for a prescribed period of time. A new patch should never be applied before the first patch is removed. Some people may be allergic to some topical medications. When a topical cream is used for the first time, try a little bit on a small spot to see if it causes a reaction, such as redness or swelling. Sometimes a smaller dose may help. This does not mean using less of the cream, but getting a new prescription that has less of the drug in it. The actual amount of drug in a cream or ointment may be very small, maybe only one or two percent. But even small differences can have a big effect. Because they can be absorbed through the skin, you should always wear latex gloves when applying topical medications. A drug that is meant to help your friend may not be good for you. How to give them o Wash your hands and put on gloves. o There may be excess medication on the skin from a previous application. Sometimes this should be wiped away before you apply the next dose. Use a clean tissue, then change your gloves before putting on the new medication. o Rub on the cream or ointment using smooth, gentle strokes in the direction of hair growth. Make sure to put the cream only where it’s supposed to go. Some topical medications can irritate skin that doesn’t need to be treated with the drug. o Try to keep the medication off clothes or bedding. Some creams will stain fabrics. o When you are done, remove your gloves, throw them away and wash your hands thoroughly. Inhalants Inhalants are medications breathed directly into the lungs. They can be given with hand-held inhalers (the puffers some people use to relieve an asthma attack) or with special vaporizing machines called nebulizers. Many people 118 l MEDICATIONS with AIDS will know about nebulizers because they have received aerosolized pentamidine, a drug commonly used to prevent PCP pneumonia. Drugs given by inhalation are absorbed almost right away in the lungs, and can work quickly. But some inhalant drugs have serious side effects. They should be used only as directed. How to give them If your friend is using a nebulizer to take an inhalant drug and needs your help, make sure you understand how the machine works. (A nurse can show you.) To use a hand-held inhaler, your friend must be alert and able to understand and help you. o When your friend is ready, shake the inhaler, remove the mouthpiece cover and ask your friend to exhale. o Hold the inhaler with the tube pointing upwards, and place the mouthpiece one or two inches away from your friend’s mouth. o With his mouth wide open, ask your friend to take a deep breath in while you push down quickly on the inhaler tube. This shoots a mist of the drug into the lungs with each inhaled breath. Repeat as directed in the instructions. o Replace the mouthpiece cover and put the inhaler away. Injectables How to give them Injectable drugs are given by injection using a needle and syringe. Injections are given at different places on the body, depending on the drug and what it is meant to do. The drug is absorbed into the bloodstream from the muscle or fat tissues where the injection is done. Injections are used when drugs cannot be taken by mouth, when a particular drug is only available in an injection form or when the drug has to get into the bloodstream fast. In most cases, injections will be given by a doctor or nurse. But your friend may need injections often, or when a medical professional is not there. You can learn how to give injections correctly — but the point is, you must learn. Never give an injection unless you have been taught how to do it. You must be confident that you know what you are doing, and your friend must share your confidence. If you’re not confident, you risk injuring the trust you and your friend share. You could injure your friend with a bad injection or injure yourself by accidentally sticking yourself with the needle. The safest way to learn how to give an injection is to have a doctor, pharmacist or nurse teach you. Nurses are generally the best bet. They have the most MEDICATIONS l 119 experience in giving injections. If you have to give injections, talk with the nurse about it, and make time to learn how. Also, make sure you read about infection control in Section 4. This section will tell you about the safe storage, handling and disposal of needles. Some injectable medications are given through a small tube which is connected to a butterfly needle that is inserted just below the skin and left in place. This method allows you to give the injectable drug without having to prick your friend with a needle each time the drug is due. A nurse will insert these types of needles and change them every few days. In some cases the tubing is connected to a small portable pump that sits inside a carrying case with a shoulder strap. Pain medication, for example, can be given this way. On some pumps, there is a button your friend can push to give himself a limited amount of extra medication when the pain breaks through. These special pumps are programmed and monitored by a nurse. Intravenous Medications Intravenous (IV) medications are given directly into the bloodstream, using a needle or a catheter (a tiny tube) that is put into a vein and left there. The needle or catheter is attached to an IV set-up — a longer tube leading to a hanging plastic bag that holds the medication. There may be special ports along the tubing where other drugs can be injected into the IV tube. An IV set-up might include a small electronic pump to monitor and control the flow of the drug. An intravenous set-up is used when medications must get into the bloodstream fast, when a large amount of medication is needed, or to avoid repeated injections. IV set-ups can also be used to give people fluids, extra nutrition or blood transfusions. You will not have to know how to connect your friend to an intravenous set-up. A doctor or nurse must do this, and must check the set-up regularly to make sure everything is working. You may need to know how to tell when an IV bag is running out and how to change it. A nurse can give you instructions on this procedure. Mostly, you will need to check that your friend is comfortable. The place on the body (usually an arm) where an IV needle or catheter goes into a vein can get irritated, so this area should be securely covered by a sterile dressing to keep it clean and to make sure that movement doesn’t disturb the tube. Check for swelling, redness or other signs of infection frequently. Let the nurse know if anything looks wrong. The needle or catheter may have to be put in somewhere else. 120 l MEDICATIONS Movement can cause an IV tube to get tangled around an arm or leg. This may be uncomfortable and frightening. If it happens, calm your friend and gently help him get untangled and comfortably settled again. If an electronic pump is attached to your friend’s IV set-up, it may sometimes beep or buzz. This can be alarming; it sounds like something is wrong. Make sure you know what these sounds mean so you can reassure your friend about them, and so you can respond to the machine’s signal. A nurse can explain all this to you. When you bathe your friend, make sure the dressing used to protect the IV needle or catheter is well covered with either Saran Wrap® or a plastic bag. It’s important to keep the dressing dry. Some people with AIDS have had a special IV catheter surgically implanted into a large vein through the chest wall. These devices are used for specific reasons and must be treated with great care. Either a portion of the catheter will extend out of the chest wall (Hickman catheter) or a small injection port will be left under the skin (Portacath). In either case, the catheter or port site must be kept very clean. Only nurses or people who have been specially trained can give these kinds of medications. n The effects of drugs Drugs have many possible effects, both physical and emotional. You should always watch for any effects medications have on your friend, and record significant effects on the medication chart. Desired Action Side Effects The desired action of a drug is the normal, predictable effect it is supposed to have. But other factors about us or our environment may affect the desired action. For example, when we take aspirin for a headache, the headache is supposed to go away. But if I am working a jackhammer and have an ulcer, aspirin may not be enough to get rid of my headache, and it may upset my stomach. The most important thing to remember about desired action is that different people may respond differently to the same drug. Many drugs will cause effects other than their desired effect. As with desired action, side effects can differ from person to person. The side effects of some drugs are very common, but can be reduced with other drugs or with non-drug therapies. Some drugs are used especially for their side effects. For example, Scopolamine is an anti-nausea drug with a side effect of drying up excess secretions. MEDICATIONS l 121 Side effects may be minor, or they may be serious enough that they outweigh the benefit of the drug. Make sure you always record side effects of any drug on the medication chart and report them to the doctor or nurse. They will decide whether to stop the drug, reduce its dose or replace it with something else. Toxic Effects Prolonged use of a drug at high doses can have toxic effects. Usually the liver and kidneys help clean drugs out of the body, but when they are not working well a drug may build up in the body. Too much of any foreign chemical in the body can become poisonous and can sometimes cause death. Drugs that are particularly toxic, such as those used in chemotherapy for cancer, are monitored by regular blood tests that show the level of drug in the body. These tests can tell if the dose of a drug should be reduced or increased. It is not uncommon for people who are dying to lose a lot of weight in a short period of time. Decreases in body weight can shorten the time it takes for a drug to reach toxic levels in the body or increase the drug’s side effects. Watch for weight loss in your friend and report this change to the doctor. It may be necessary for the doctor to reduce the dose of the drug, matching it to your friend’s body weight. Drug Reactions Some drugs react with each other, enhancing or cancelling out desired effects or creating serious side effects called drug reactions. People with HIV and AIDS often take many different drugs at the same time. The doctor must always know about all the drugs your friend is taking. You should never give drugs the doctor has not prescribed without the doctor’s approval. If more than one doctor is treating your friend, make sure all of them have a list of all the drugs being used. Allergic Reactions We can be allergic to many things, including some drugs. People with AIDS may be particularly prone to allergic reactions because their immune systems are weakened. Substances that might not have bothered them when they were completely healthy might now have serious effects. Allergic reactions to drugs can vary, depending on the person and the drug. Mild reactions include itchiness and redness of the skin, swelling of the nasal mucous membranes (making a person feel stuffed up) and nasal drip. More severe reactions include rashes or hives. The most serious allergic reaction is called an anaphylactic reaction. This is the sudden swelling and constriction of the air passages in the throat. Anaphylactic reaction is very dangerous. Air 122 l MEDICATIONS to the lungs may be choked off completely, and blood pressure may drop, causing anaphylactic shock. Special drugs can correct this, but a fast trip to a hospital emergency room will be necessary (see Section 15). Allergic reactions to drugs can happen very quickly. The moment you suspect an allergic reaction, call the doctor. If you suspect an anaphylactic reaction, call an ambulance first. A few minutes can make all the difference. Where to Find Out More A detailed list of all the medications used in palliative care would take volumes. You do not need to know about all of these drugs. But you may want to find out more about the ones your friend is taking. • • Section 7 gives you more details about pain-relieving drugs. • Section 19 (Further Reading & Resources) tells you where to get more information about these and other medications. Section 13 (AIDS-related Illnesses) includes a list of the most common medications currently being used to control HIV infection and to treat the diseases people with HIV most often get. Your best source of information about medications is your pharmacist. Few people realize how helpful pharmacists can be, and how much more they know about drugs and drug reactions than some doctors or nurses. As a care team, gather the information you need and record it in the care team log or in notes you can attach to the most appropriate sections of this manual. Share what you find out. You will be making the care team stronger; and that will help the team provide the best possible care and quality of life for your friend. References Project Inform. The HIV Drug Book. New York: Pocket Books. 1995. Susan Golden. Nursing a loved at home: A care giver’s guide. Philadelphia: Running Press. 1988. DATE 1 AM 2 3 4 5 6 (Drug, dose, time, route, special instructions, side effects, problems) MEDICATION RECORD FOR 7 8 9 10 11 12 PM 1 2 3 4 5 6 7 8 9 10 11 12 MEDICATIONS l 123 124 l MEDICATIONS DATE 1 AM 2 3 4 5 6 (Drug, dose, time, route, special instructions, side effects, problems) MEDICATION RECORD FOR 7 8 9 10 11 12 PM 1 2 3 4 5 6 7 8 9 10 11 12 MEDICATIONS l 125 DATE 1 AM 2 3 4 5 6 (Drug, dose, time, route, special instructions, side effects, problems) MEDICATION RECORD FOR 7 8 9 10 11 12 PM 1 2 3 4 5 6 7 8 9 10 11 12 126 l MEDICATIONS SECTION 9 l 127 Body Mechanics: Lifts and Transfers n Introduction The term “body mechanics” refers to the coordinated effort of muscles, bones and the nervous system to maintain balance, posture and body alignment during movement (lifting, bending, walking). In order to help prevent injury, it is important to pay attention to how these systems work. The most common injuries associated with hands-on care are back injuries, particularly the lower back. There are many factors related to these injuries, but the two most common causes are poor use of body mechanics and a belief that care for the caregiver comes second to care for others. This section provides you with some direction in how to lift and transfer your friend safely. You can also benefit from the expertise of physical and occupational therapists, who are skilled in the theory and use of body mechanics. Seek their advice and have them teach you and other caregivers about lifting and transferring. This section covers: • • • • • • The basics of body mechanics Moving someone in bed Moving someone from bed to chair, chair to chair, and so on Walking Dealing with falls Fire safety The importance of using proper body mechanics when lifting or transferring someone or something cannot be stressed enough. There is no room for taking risks that could result in injury. You must consider your own safety before attempting to lift or move your friend. 128 l BODY MECHANICS: LIFTS AND TRANSFERS n Basic body mechanics There are two important principles associated with understanding the basics of body mechanics: know your body, and take your time. Know Your Body The first and most important aspect of body mechanics is knowing your own body and how it works with and against the force of gravity. You are the best judge of your body’s capabilities. Muscles and bones work together every day to support and create movement. Listen to your body and respect its limitations. There are three basic points you need to understand: centre of gravity, line of balance and base of support. • Centre of gravity: This point is located at the middle of your body, in the pelvic region. • Line of gravity: This is an imaginary line, from head to foot, that divides your body into two equal parts. • Base of support: This is the space between your feet that bears the weight of your body. Centre of gravity Centre of gravity Line of gravity Line of gravity Figure 9.1: Correct Body Alignment When Standing BODY MECHANICS: LIFTS AND TRANSFERS l 129 o When moving or lifting a heavy object, you can reduce the strain on your back by keeping your line of balance close to your centre of gravity. You can do this by bending your knees instead of your back. This keeps you from leaning forward or backward. (Leaning moves your line of balance away from your centre of gravity.) o Open the distance between your feet to broaden your base of support. This distributes the extra weight you’re bearing or lifting and decreases the strain on your back muscles. o Get close to the object you are moving. Make sure your centre of gravity is as close to the object as possible. This keeps your centre of gravity in your line of balance, and gives you the greatest potential for using muscle power. o Use your arm and leg muscles to do the work. These are nature’s mechanical levers, and if you use them you can prevent unnecessary back injuries. When you’re using your arms, keep the load close to your body: short levers require the least amount of work. Your greatest lift power comes with pushing rather than pulling. Use your legs and arms, not your back, to move the object. Take Your Time Never rush into moving or lifting someone or something. Always take a few moments to think about the movement before you start. Look at where you are and where you want to go. Imagine the movement before you proceed. o Never attempt a lift or transfer that you think you can’t do alone. Two people are almost always better than one. If you know your back is weak or injured, do not attempt to lift or transfer. You must think of yourself and your back first. o Make sure everyone involved in the lift or transfer understands the direction and purpose of the movement. Talk it out step by step. Everyone should count to three before the movement begins, so everyone moves at the same time. o Make sure any obstacles or barriers are moved out of the way. You want a clear path during the move. Your destination should be in clear view. o Turn with your feet, pivot or step, and avoid twisting your body. o Always do the least amount of work to achieve your move. Have your friend help you as much as possible. 130 l BODY MECHANICS: LIFTS AND TRANSFERS o Stick to routines that are safe and have worked in the past. This will help reduce the anxiety your friend may have if she is afraid of falling or being injured. o If the load starts to slip, go with it gently. Don’t try to save the load by pulling on it or holding it up. If the load is your friend, let her gently fall to the floor. Bend your knees, keep your back straight and go with the fall, protecting your friend’s head at all times. o If you injure yourself, seek professional help right away. Don’t wait until it is convenient or the injury is so painful you can no longer function properly. Back injuries need attention. The longer you wait to take care of yourself, the greater the potential for chronic back problems. n Preparation Moving someone in bed Make sure the bed is secure and won’t move around while you are lifting or transferring. If the bed has wheels, check to make sure the brakes are on. o If you can, raise the bed to about your waist level. If the bed cannot be raised, remember to bend your knees, not your back. o If the bed has side rails, lower the side rail closest to you. o Fold an extra sheet in half twice, to use as a turning sheet. Place the sheet under your friend so it goes from mid-thigh to shoulder. o Before any move, check to see that any tubes or urine bags will not be pulled with the move. Using One Person If you are moving your friend up in bed, place a pillow against the headboard. o Face the direction of the move. Your feet should be wide apart, toes pointing in the direction of the move. You can also place one knee on the bed to get close to your friend. o Place one hand flat under her shoulders, the other hand flat under her thighs. o Have your friend bend her knees and tuck her chin on her chest. o On the count of three, shift your weight from the back foot and knee to the front foot, and as you shift, move your friend up in bed. With a turning sheet - one person: Position yourself at the head of the bed facing downward, with the knee closest to the bed in line with your friend’s head. BODY MECHANICS: LIFTS AND TRANSFERS l 131 o Grasp the turning sheet under her shoulders. o Ask your friend to bend her knees and tuck in her chin. o On the count of three, shift your weight from your knee to your back leg. Your friend’s head and shoulders will come to rest on your thigh near the top of the bed. Using Two People Both people should face the direction of the move. You can be on the same side of the bed, or on opposite sides. o If you are on opposite sides of the bed: each person places one hand at shoulder level and the other hand at waist level. If both people are on the same side of the bed: one person places one hand at shoulder level and the second hand at waist level; the second person places one hand at the waist and the other at the hips. o Ask your friend to bend her knees and tuck in her chin. On the count of three, both care team members shift weight from back foot and knee to front foot. With a turning sheet — two people: Facing the direction of the move, stand on opposite sides of the bed. o Grasp the turning sheet close to your friend at her shoulders and hips. o Ask your friend to bend her knees and tuck in her chin. At the count of three, caregivers shift their weight from back foot and knee to front foot. Figure 9.2: Moving Someone in Bed: Two People Reprinted from Caring for family and community: personal care resource manual by Victoria AIDS Respite Care Society. (1994), British Columbia: Victoria Respite Care Society Victoria. 132 l BODY MECHANICS: LIFTS AND TRANSFERS Push and turn to side position: one person o Help your friend move from the centre of the bed to one side. If she wants to face to the right, she should move to the left side of the bed. This will ensure that she ends up in the centre of the bed. o Facing the bed on the side closest to your friend, spread your feet wide apart with one foot ahead of the other. Place one hand under your friend’s shoulder and the other at her hip (or grasp the turning sheet at the shoulder and hip). o Have your friend bend her knee closest to you and ask her to cross her arms on her chest. o On the count of three, shift your body weight from the back leg and knee to the front leg, and as you do, gently push your friend onto her side. Place a pillow behind her back to support the side lying position. Move to the other side of the bed and make sure her bottom shoulder is pulled out a bit, to maintain blood flow and prevent cramping. (See Section 5, “Positioning someone in bed.”) Sitting up on the side of the bed: one person o With the bed flat, help your friend move to the side of the bed where she wants to sit. o If you are using a hospital bed, raise the head of the bed or prop up your friend with pillows. o Face your friend and place one knee on the bed. This should be the knee closest to her head. o Lean forward, reach across your friend and place your hand (the one closest to the foot of the bed) on her hip. Place your other hand behind both shoulders. o Gently rock your friend while counting to three, then pivot her to a sitting position by lowering her legs over the side of the bed and lifting her head and shoulders. o Stay close to your friend, using your knees against her to prevent slipping. o Take a few moments to let your friend adjust to the sitting position. Some people might feel dizzy after sitting up. BODY MECHANICS: LIFTS AND TRANSFERS l 133 n Preparation Moving from bed to chair or from one chair to another Have all your equipment ready for the transfer. Bed brakes are on and the height of the bed is lowered to that of the chair (when possible). Place the chair at the head of the bed, parallel to the bed, facing the foot. o If using a wheelchair, make sure the brakes are on and (when possible) remove the armrest and foot pedal close to the bed. o Have your friend wear nonslip socks or slippers. Check to ensure that tubes and urine bags will not be pulled with the movement. o Make sure your own footwear is non-skid to avoid slipping. Transfer from bed to chair: one person Help your friend sit up with feet hanging over the side of the bed. Make sure her bottom is as close to the side of the bed as possible. You want to reduce the distance between the two positions. When possible, have your friend’s feet resting on the floor. o Stand in front of your friend, with one foot between her feet. Use your feet or knees to block your friend’s feet and knees, to prevent slipping. o With your back straight, bend your knees and lean toward your friend. Place your arms around her lower back or you can grasp her waistband, or use a turning sheet or towel under her hips as a transfer belt. o Have your friend wrap her arms around your back and trunk, not around your neck. If your friend is too weak to grasp, place her arms over your shoulders. Her head should rest on your far shoulder so that you have a clear view of the chair and the path of movement. o Gently rock for momentum and count to three. In one movement, stand up just enough to lift your friend off the bed, pivot toward the chair, and, while bending your knees, gently lower your friend into the chair. o Replace armrest and foot pedal. Transfer from chair to chair or chair to bed: one person You will use the same procedure as described for a transfer from bed to chair. Keep in mind the following: o Chairs should be placed at right angles to each other. This may be difficult when you’re transferring someone to a toilet, so make sure you have enough room to pivot your friend safely. 134 l BODY MECHANICS: LIFTS AND TRANSFERS o Minimize the distance between the two positions. Make sure your friend’s bottom is at the edge of the chair with her feet as far back (under her bottom) as possible. o When moving from chair to bed, make sure you lower the height of the bed, and check to see that all brakes are on. Transfer with front-and-back lift: two persons When transferring from bed to chair, chair to chair, or chair to bed, you may want to use a two-person front-and-back lift. o Designate one person to coordinate the transfer. Prepare equipment and your friend as described above. o One person stands behind your friend, with arms wrapped under the armpits, grasping your friend’s forearms that are crossed on her chest. The other person squats, with back straight, close to your friend, with one arm under her thighs and the other under her lower legs. Hold her legs close to her body. o On the count of three, and together, the upper lifter moves the upper body and the lower lifter moves the legs. You can use one of these methods to help your friend in and out of a bathtub or car. Think about the move before you do it, and make sure everyone involved is clear about the move. Bathtubs are very slippery and should be set up with hand grips with the help of an occupational therapist. Have the therapist visit the home and teach you how to move safely in and out of the bathroom. Moving from Bed to Stretcher It may take three people to safely perform this move. The stretcher should be placed at right angles to the end of the bed. Make sure the brakes are on for both the bed and the stretcher. The height of the stretcher should be the same as the height of the bed or at about the height of the lifters’ waists. o Remove any obstacles between the bed and the stretcher. You must have a clear path to perform this transfer, as you will not be able to see your feet. o Check to see that any tubes will be able to move with you. o The tallest person stands at your friend’s shoulders, the second tallest at the waist and the third person at the lower limbs. Each person takes a wide stance, facing the bed. BODY MECHANICS: LIFTS AND TRANSFERS l 135 o Each person places their hands and arms well under your friend’s body. o Position your friend on the side of the bed with her arms crossed on her chest and her chin tucked in. o The tallest person leads the movement, but all count together. o On the count, lifters rock your friend toward their shoulders, bringing her onto her side wrapped in the lifters’ arms. o Shifting weight from front to back leg, lifters take one step back, turn and walk toward the stretcher. o On the count of three, all lifters bend their knees and lower your friend onto the stretcher. Note Another option is to place the bed and stretcher side by side and touching. Two or three people get on the far side of the stretcher, and with a draw sheet, gently pull your friend onto the stretcher on the count of three while remembering the principles of body mechanics. Figure 9.3: Moving from Bed to Stretcher Reprinted from Fundamentals of Nursing Care by LuVerne Wolff et al. (1983) Philadelphia: J.B. Lippincott Company. 136 l BODY MECHANICS: LIFTS AND TRANSFERS n Falls to the floor Falls may occur as the result of a transfer. Also, your friend might try to move on her own when she is too weak, and fall as a result. When Your Friend can Help • If your friend begins to fall while you are transferring her, do not resist the fall. Go with it gently, and protect both of you from injury. Make sure to protect your friend’s head from hitting the floor. • Once you reach the floor, take a few moments to calm down. Reassure your friend and check to see that she is okay. • When your friend is ready, prepare to assist her into the bed or chair. It is usually easier to go from the floor to a chair first, and then from the chair to the bed. • If you find your friend on the floor, check first to see she is okay. If you suspect she is hurt, call the doctor or an ambulance. Method 1: Bring a chair to where your friend is on the floor. Place the chair so that an armrest is in your friend’s reach, then kneel beside her. o Supporting her hips, help your friend push herself — using the chair armrest for support — into a kneeling position, facing the chair. o Help her to place her forearms on the chair. Then lift one of her knees and place one foot on the floor. o On the count of three, help your friend to push up, stand and pivot into the chair while holding onto the armrests. o Have your friend rest and check to see that she is okay. Method 2: Place a low stool or stack of cushions in front of a chair. o Kneel to the side of your friend, facing her. o Gently position your friend so her back is facing the stool and chair. o Help your friend sit up. Place her hands on the stool and bend her knees. o With a waistband, belt or towel, and on the count, lift your friend’s hips onto the stool. Ask her to push up with her hands as you lift. BODY MECHANICS: LIFTS AND TRANSFERS l 137 o Repeat this movement into the chair. Remember to keep your back straight and to use the muscle power of your legs. When Your Friend Cannot Help You will probably need two people to get your friend back into a chair or into bed. o Use the front-and-back lift (page 134), paying special attention to bending your knees and using your legs. o If you are alone and cannot lift your friend by yourself, call a care team member or the fire department to get some help. o Until help comes, stay with your friend and keep her comfortable with a blanket and pillows. n Walking Although your friend may be able to bear weight and walk, she may also need assistance so she doesn’t fall. Some people will be able to use a cane or walking device; others will simply need assistance and support. o Make sure all obstacles are out of your path. Have a chair nearby should your friend need a rest station as she walks from one room to another. Make sure she is wearing nonskid slippers or shoes. o Always provide your assistance on her weaker side. You want her to use her stronger side as much as possible. o If she is using a cane or walking device, make sure your friend holds the cane on the stronger side. This will keep the weight on the side that can support it. o To help your friend to walk, stand beside and slightly behind her, facing the same direction she is. When necessary, remind your friend to stand tall and to look ahead, not down at the floor. o Your arm closest to your friend can be used to support her back at the waist. Your other hand can stabilize her shoulder or armpit for extra support. o Avoid having your friend hold your hand or wrap herself around you. This will make it difficult for you to support her should her knees buckle. 138 l BODY MECHANICS: LIFTS AND TRANSFERS o If you have any doubt about assisting your friend alone, get another person to help you. One person stands on either side of your friend, supporting her as described above. n Fire safety In the event of a fire, your main concern is to move everyone away from danger. Stay calm, and move quickly and assertively. o Call the emergency number to alert the fire department. (In many parts of Canada, the emergency number is 911.) o If the fire is at the bedside, remove your friend immediately. If there’s a fire on the bed, smother it with a blanket. o Once you have moved your friend and know that she is safe, then call the fire department. o If oxygen is being used, turn it OFF if you have the opportunity. (Do not risk going near the fire to turn off oxygen. Oxygen is not flammable, nor will it explode. It does, however, feed a fire and help it to burn.) When You Are Alone Some people with AIDS are so thin and light that they can be carried, cradled in your arms or wrapped on your back with their arms over your shoulders. o When your friend is too heavy to be carried, and if you have no time to wait for assistance, you will need to drag your friend away from danger. o Grab a blanket or sheet and place it on the floor beside the bed or the chair. Or use the bottom sheets on the bed. o Move your friend to the side of the bed or to the edge of the chair. o Get behind her, place your arms under her armpits and grab her forearms. Lower her onto the blanket or bottom sheet, taking care of her head. Her legs will follow. o Wrap her in the blanket. Grab the blanket at the shoulders and drag your friend to safety. o If necessary, you may have to drag her down a staircase. It will be a bumpy ride but far better than dealing with burns or smoke inhalation. o Once you are both safe, stay with your friend until help arrives. BODY MECHANICS: LIFTS AND TRANSFERS l 139 Figure 9.4: Using a Blanket to Move Someone in an Emergency Reprinted from Le Manuel Johsnon & Johnson des premiers soins by Stephen N. Rosenberg (1985) New York: Warner Books. Reference Fran Caruth and Flora Thompson. Transfer and Lifting Techniques for Extended Care. Second Edition. Vancouver: Authors. 1985. 140 l BODY MECHANICS: LIFTS AND TRANSFERS Notes SECTION 10 l 141 Psychological and Emotional Concerns n Introduction Living and dying with AIDS involves coping with a wide range of complex psychological and emotional concerns. Caring for your friend’s psychological and emotional concerns will be very challenging. Listening and responding to the concerns of those we care about takes energy and commitment. It also requires some knowledge about the emotional reactions and responses that are unique to persons with AIDS. You don’t need to be a psychologist to offer emotional support to your friend. But you do need to be a good listener. Offering emotional support also requires a true understanding of your limitations as a caregiver. Be honest with yourself, and never be ashamed to ask for help from a health-care professional. You may find yourself with complicated issues and situations that require special skills or knowledge you may not have. Suggesting to your friend that he consider speaking with a counsellor may be much more helpful than trying to cope with something that is beyond your current abilities. Understanding the issues that confront people who are dying takes time. You need to be open and sensitive. When listening to your friend’s concerns, be yourself and stay relaxed. You will be surprised with how much you can help by offering emotional support. This section will cover: • • • • • n Loss and the experience of loss Common emotional responses to loss Diverse perspectives and experiences The experience of hope Euthanasia and assisted suicide Loss and the experience of loss Loss is a state of being deprived of or without something we have known and valued. It’s a natural part of life, and it results from change, either forced, 142 l PSYCHOLOGICAL AND EMOTIONAL CONCERNS voluntary or involuntary. All of us have experienced loss. Many of these losses are normal life steps, such as losing baby teeth or graduating from school. With each loss comes a change, and we must cope with that change. Some losses are greater than others, and they change our lives so much that we can’t seem to cope with them. We experience the strong physical and emotional responses that are characteristic of grief and grieving. Grief is a normal and expected response to loss. (See Section 17 for a discussion of grief and grieving.) Each of us will experience loss in our own way, based on our perceptions of loss. These perceptions are based on many things, such as our values, beliefs and attitudes, experiences with loss and grieving, and the meaning we have given to what was lost. When we’re coping with difficult losses, it is important to understand our own history of loss. This is especially true with loss experienced as a result of death. Whatever the kinds of loss, how we responded in the past will have some influence on how we cope with it in the future. n Common emotional responses to loss Each individual will find his own way of coping with loss. For example, grief and mourning are natural coping processes that help us adapt to the resulting changes in our lives. Very often a person’s response to loss will be mixed with reactions to the illness of AIDS and to the anticipation of dying and death. The most common of these emotional responses is discussed below. Fear Fear is an emotional response to something we recognize as a threat or danger. Fear can also be associated with something we do not understand: the unknown. AIDS has brought us close to one of the greatest fears of all, fear of death. Most people who are dying are afraid to die alone and abandoned, disfigured or in pain. Whatever the source, fear is a powerful motivator. It can move us to react or respond to what is frightening. It can also push us away, forcing us to withdraw from the source of our fear and this can be very isolating. In most cases, however, fear brings anxiety, which in turn can leave a person feeling out of control. Anxiety Anxiety is an uncomfortable feeling of tension or dread that occurs when we face a nonspecific threat to our physical or psychological state. Feelings of anxiety can be mild, moderate or severe. If not controlled, severe anxiety can lead to panic, and this can be contagious. PSYCHOLOGICAL AND EMOTIONAL CONCERNS l 143 People dying with AIDS are faced with many uncertainties that can result in anxiety. Fears associated with illness, pain, discomfort and death are often anxiety-producing. You may even feel anxious when providing care to your friend. “Am I doing the right thing?” “Will I hurt him?” Or you might be anxious about being alone with your friend at the time of death. Knowing what works to relieve your friend’s anxiety is important. Ask him what he usually does to make his anxiety go away. Try using relaxation techniques, such as deep breathing or mental imagery. Some people may need medication to help with their anxiety. Check with your friend’s doctor to see if this is appropriate. Guilt Guilt is a common response among people with HIV infection. It is common for a person to blame himself for getting infected or to feel guilty about infecting others. People may blame themselves for promiscuous sexual behaviour, for not controlling their sexual needs, or for using intravenous drugs, among other things. Because of Western society’s negative view of homosexuality, many gay men and lesbians will develop feelings of guilt and self-hatred for being homosexual. Some may associate punishment with this guilt: “I’m being punished because I’m gay.” “I have sinned against God so I deserve this.” These feelings may be so intense that the person will try to relieve them by hurting himself. Many people dying with AIDS know their advancing illness will make them quite debilitated. They feel guilty about being a burden to their loved ones. Given traditional roles, women with AIDS may feel very guilty about being “bad” mothers, or may fear losing custody of their children. Guilt eats away at a person’s self-esteem, at their will to live and at their ability to feel worthy of relationships. It is important to give all the support you can. Focus on your friend’s abilities, promote his independence and praise his accomplishments. Denial Denial is a protective defense mechanism characterized by a refusal to acknowledge any thoughts, feelings or concerns about a difficult or painful situation. Denial allows us to maintain control, so we can reduce our anxiety and emotional pain and just cope with our problems. Avoid confronting your friend with his denial head-on. This will only increase his anxiety, and that will increase the need for denial. Instead, help your friend to verbalize his feelings. The aim is to gently lead your friend to an awareness of the emotions that triggered the denial. 144 l PSYCHOLOGICAL AND EMOTIONAL CONCERNS Avoid reinforcing the denial. Agree only with the part of the denial that is based in reality. Some people will refuse to admit they are dying, that they are sick or that they have AIDS. These will be difficult times for you. But you must accept that you are not responsible for making your friend accept his dying or his diagnosis. (Few people will deny the truth all the way from diagnosis to death.) Anger Anger is one of the most common emotional responses to AIDS and to the prospect of death. The fact that a life has been drastically altered by a life limiting prognosis is a good reason to be angry. People with AIDS may feel anger at: the powerlessness and hopelessness that accompany severe illness when there is no cure; the cumulative impact of loss; the health-care system; and the negative reactions of society, family and friends. (Besides many other things!) Anger can be expressed in many ways, for example: abusive language or aggressive behaviour; continual expression of negative feelings toward selected individuals; acting out; or refusing care, food or medications. Anger may be directed at anyone or everyone. Some people with AIDS are angry at themselves: angry that they did not practice safer sex; angry at their own sexuality; angry at their addiction. When you are the target of your friend’s anger, you may feel unappreciated or rejected. Expect and accept the anger, and try to understand where it is coming from. It is separate from your care of your friend. The more you can tolerate your friend’s emotions without feeling the need to fix them, the more effective you will be as a listener and friend. Try to tolerate your friend’s anger, but be sure to acknowledge when he has crossed the line into abuse. Abuse may be words or actions that are unreasonably offensive or hurtful. You can expect to take a lot as a caregiver, but no one deserves abuse in any form. Depression Depression is often a response to situations of profound loss and grief. The multiple losses of AIDS may result in cumulative grief, depleting a person’s psychological stamina and making him vulnerable to other emotional responses, such as anger and guilt. When a person turns his anger and guilt inward, he gets depressed. This kind of depression is called situational and is characterized by sadness, pessimism, despondence, hopelessness and emptiness. PSYCHOLOGICAL AND EMOTIONAL CONCERNS l 145 Clinical depression refers to a more complicated form of depression that usually requires varying degrees of intervention, ranging from medication to intensive psychotherapy. Situational depressions that are left unattended may become further complicated and turn into clinical depression. We all know what it’s like to feel “down in the dumps.” Some of us have lived with depression. Often what helps most is to talk about what is making us feel depressed. Encourage your friend to talk about his feelings, both negative and positive. All you have to do is listen. If you find what you’re hearing is too heavy for you to handle, tell your friend and recommend that you refer the conversation to someone with experience, like his doctor or a social worker. n Multiple psychological concerns Some people with AIDS are not only dealing with the emotional responses discussed above, but with other multiple concerns. Some of these additional concerns might include: a pre-existing mental health issue, an addiction, behavioural problems related to an abusive past, etc. Whatever these concerns, they will likely complicate your friend’s ability to cope with the psychological and emotional concerns that come with AIDS and dying. Your friend may need professional help to deal with this situation. When dealing with behaviours or emotional responses that upset you, it will be important to examine why you feel this way. Likewise, you need to explore and understand how your attitudes might influence your feelings for your friend and about your caregiving. When talking to your friend about your concerns, try to convey them in a genuine and nonjudgmental way. In doing so, you will show your friend that you respect and value him. This will help to build trust, which is important when dealing with multiple psychological and emotional concerns. n Diverse perspectives and experiences The external, physical expression of human emotion is relatively common among people from the same culture. For example, it’s usually quite simple for us to note whether a person is happy or sad by looking at their facial expression. We’re not saying you should “judge a book by its cover.” In fact, we caution you to appreciate that while the “outside” may look familiar, what’s going on inside varies greatly from one person to the next. This is true for the different people who may be involved in your friend’s life and care team. For example, a partner or spouse’s experience with the dying process will be different from that of the person in care. The same can be said for your friend’s family members, friends, colleagues at work, care team volunteers, etc. The key message here is that dealing with the psychological 146 l PSYCHOLOGICAL AND EMOTIONAL CONCERNS and emotional concerns of the dying means being open to a diverse range of perspectives and experiences. Tables 10.1 and 10.2 list some of the more common psycho-social considerations for HIV-positive adults, their families and friends. Table 10.1: Psycho-social Considerations For HIV+ Adults Age n HIV/AIDS affects people of all ages, but many are under the age of 30: l not well equipped to deal with crises due to limited life experience and maturity l unable to get established in a career, perhaps still in school l regret being unable to realize certain goals l may have young children, and face leaving then without a parent Stigmatization n great stigma associated with HIV/AIDS can be very debilitating: l moral judgments are often made on person’s lifestyle, once it is revealed that he/she has AIDS l people living with HIV/AIDS often reluctant to seek help until very sick l frequently prevents development of close nurturing relationships Disclosure n persons living with HIV/AIDS have made various choices regarding disclosure: l many have not wanted to be associated with the stigma, and some heterosexuals fear being associated with gay lifestyle l fears may include: loss of job or business, isolation for a child at school, social loneliness l for those who have disclosed publicly, personal tensions and reactions to dying process are impacted by repercussions from public exposure l for those who are homosexual or bisexual, disclosure of HIV status may evoke memories of any bad experience they may have had with disclosing their sexual orientation Sexuality n if person is gay, lesbian or bisexual, there may be many issues of acceptance by society and family of origin: l may feel shame or guilt l likely dealing with stigmatization and discrimination n women are often stigmatized for being sexual. Being HIV+ compounds this n women with HIV/AIDS are presumed to be sex trade workers, or promiscuous n HIV+ women who become pregnant face judgment Intimacy n contact, sexual or otherwise, is still needed throughout life, especially when ill or dying: l physical contact, i.e. touching and hugging, is important and life-sustaining for many l individual may fear passing on virus to someone they love Roles n the role a person plays in his/her family or network changes when that person becomes ill and increasingly dependent on others for care: l the adult child, once self-sufficient, may require care from family Socioeconomics n HIV/AIDS is financially very draining: l many with HIV/AIDS have little or no economic security and live below the poverty line l many need help accessing social assistance, drug cards, supportive housing l if young, may not qualify for CPP disability insurance l many are unemployed or working in jobs with no insurance l traditionally, persons with hemophilia have been unable to access life insurance plans except through work benefits PSYCHOLOGICAL AND EMOTIONAL CONCERNS l 147 Mental/cognitive functioning n many psychological manifestations may be encountered, both HIV related and otherwise: l impairment is common in latter stages of HIV disease l includes dementia, delirium, and secondary mood states (depressive syndromes and hypomania/mania) Aloneness n perhaps one of the most profound issues faced by the dying person: l complicated by stigma and isolation associated with being HIV+, gay, having abused substances, having been a sex trade worker, having engaged in any sexual activity Meaning n stigmatization, isolation and marginalization often result in lack of meaning in life: l internalizing society’s negative attitudes contributes to loss of meaning l women who have traditionally viewed themselves as caregivers, and derived meaning from this role, may lose this significance because of the disease l many find meaning in past and present relationships Denial n may be part of their coping strategy Losses n in addition to prospect of losing their own life, there are massive losses: control, body functions, body image, ability to work, mental functioning, other friends, family connections, role: l may feel resentment over perceived/real control in past, i.e. gay men may feel threatened by homophobic society, sex trade workers may deal with control imposed by clients, pimps or society l for persons with hemophilia, introduction of home care permitted much more freedom and spontaneity. HIV/AIDS threatens loss of newly formed autonomy and portends a return to dependency on hospital system Withdrawal n a process of letting go: l time to do some internal emotional work l time for final preparation l may want to be left alone l may panic and run away l may limit contact with loved ones l not everyone experiences this Dying n for those who have focussed on living with hope for a cure, dealing with grief and final stages of illness is complicated by approaching reality of death: l may have witnessed deaths of many friends from AIDS l will it be the same for me? l may be frightened of death or afraid of the unknown. What should I prepare for/expect? l fears of pain, disfigurement, dementia, loss of control, dependency, abandonment l may fear punishment after death for lifestyle or sexual orientation l what will be a “good death” for me? Am I ready? l what business must I still take care of? n may be facing death isolated from sources of support, i.e. traditional religion n may face prohibitions against practising non-traditional rituals Reprinted from Module 4: Palliative Care, Mount Sinai Hospital/Casey House Hospice, Toronto, Ontario, 1995. 148 l PSYCHOLOGICAL AND EMOTIONAL CONCERNS Table 10.2: Psycho-social Considerations for Family and Friends Age n parents are dealing with a child dying ahead of them which is not the “natural order” of life n friends are experiencing having someone their own age die Facing living n parents, family members and friends may themselves be infected n HIV+ parents and partners may feel guilt at infecting another person, which impacts their own stress and wellness levels n for people who knowingly enter a relationship with a person living with HIV/AIDS, the realities of the illness are usually far more devastating than imagined. The caregiver role is heavier than anticipated, fears of being left alone and worries about disclosure are strong n when both parents are HIV+, serious concerns and issues about ongoing care for children include guardianship, custody, financial planning n deep feelings of grief for an unborn child may be part of spousal mourning n may not want to provide structure or discipline out of anticipatory grief for young child or teen, though these are critical to child’s sense of security n need to treat person as normally as possible, to demonstrate concern and support, especially when helping a child deal with the situation at hand n language barriers may impede access to care and support n family of choice may conflict with family of origin n may face prohibitions against practising non-traditional rituals n may feel guilt/shame from relief that they don’t have the illness n may envy/resent sick sibling or partner getting more attention n may exhibit such traits as withdrawal, irritability, school problems or acting out behaviour Disclosure n may share information that is not complete but accurate in part n partner may live secretly with diagnosis or be faced with possible impact on his/her job or lifestyle n may be reluctant to tell child of family member’s diagnosis for fear they may disclose to others. This can have negative repercussions if they accidentally discover they themselves or a family member are infected. Stigmatization n friends may be unfamiliar with HIV and/or irrationally frightened about risk of contagion n may prevent partner or family from receiving necessary support Sexuality n may not be accepting or understanding of person’s sexuality n may not be accepting of gay or lesbian partner n may be first time they were aware of person’s sexuality, so they are dealing with that in addition to the person dying n if friends/family are gay or bisexual, they may be dealing with similar issues n may open up whole new aspect in the relationship Intimacy n friends and family may have an irrational fear of contagion n partner and family may need to be encouraged to cuddle and be affectionate n space, time and privacy must be provided to support intimacy n partner of person may have been exposed to HIV/AIDS, or person with HIV/AIDS may already have lost a partner. Issues of sero-positivity re-emerge and death becomes an uncomfortable reminder of what lies ahead. Re-negotiation of issues within relationships can be problematic. Socioecononmics n financial burden on partner and family can be significant n may need help to access additional supports at home n spouse or family member may need to leave work to care for person with HIV/AIDS. Some families can afford attendant services because of extended health care benefits, but others cannot. PSYCHOLOGICAL AND EMOTIONAL CONCERNS l 149 Roles n someone may have to take over more of other person’s roles within the family, creating additional stress caused by the person’s deterioration n may be thrust into role of informal or primary caregiver and therefore carry a major portion of stress n caring for person with HIV/AIDS can put stress on friends and family members’ other roles, i.e. work n unaffected children may assume role of caring for another family member at a very young age. Aloneness n parent of partner may feel geographically isolated in his/her caring role n may anticipate future aloneness n may be isolated from normal sources of support, (i.e. church, etc.) Denial n may fear discussion will create unmanageable anxiety and destroy defences n may engage in “mutual pretence” wherein everyone knows the person is dying but pretends he/she will live n some denial originates from emphasis on “hope” and “fighting spirit” as important for longevity n denial may centre around how the person became infected n too vigorous confrontation of denial can lead to alienation Losses n facing loss of partner n family and friends may experience multiple losses n refer to section on Grief, Loss and Bereavement Mental/cognitive functioning n may need help dealing with person’s depression and/or dementia Withdrawal n may feel unloved or rejected n may feel hurt, sad, angry n may need to withdraw as a way of separating or because they are not comfortable around someone who is dying Issues specific to persons living with hemophilia n many persons with hemophilia wrestle with the irony that treatment which enabled more freedom brought life threatening disease, leading to disillusionment, anger and mistrust of the health care system n in a single family with multiple individuals with hemophilia, not all may have been exposed to HIV/AIDS. Each one may deal differently with HIV disease in psycho-social adjustment and behaviour n maternal guilt over passing genetic disorder is compounded for mothers who gave their blood product to their son. Fathers may feel guilt over amount of time spent with son, or have given blood product to son n long term chronic condition in son(s) may have exacerbated marital issues leading to separation/emotional distance or divorce. Prominence of HIV/AIDS magnifies these problems. Children feel guilty if their condition affects parental marriage n because hemophilia is a genetic disorder, many members of a nuclear or extended family may be exposed to or already have died of HIV/AIDS n many persons with hemophilia rely on their families during end stage illness, rather than utilize AIDS resources like hospice care. Results in physical, emotional and financial demands on the family n urban and rural families have different access to hemophilia comprehensive care. Treatment for bleeds is a major worry during palliative phase 150 l PSYCHOLOGICAL AND EMOTIONAL CONCERNS Issues specific to the blood-transfused n for parents of children infected via transfusion, there may be guilt over consenting to treatment as well as anger at government and medical system. These emotions make trust and decision-making more difficult Palliation n the need to maintain hope may impede move to palliation n may feel palliation is “giving up” and carry enormous responsibility for the decision n grief may impact coping strategies n in the case of a child, conflicts may arise if parents are separated, divorced or one parent has custody n extended family may add pressure to decision making around palliation and may decide they need to intervene Dying n if HIV+, then may be witnessing their own future n survivor guilt: Why not me? n may respond by not talking about death n parents may be caring for their child (whether adult or child) while grieving potential loss of that child n caring for a dying person is a new experience for may n parents/siblings may be alienated from person who is dying n young siblings and children may have misconceptions about what is happening, may fear the same thing will happen to them, may feel they “caused” this to happen n professionals may dislocate family from primary care role Saying good-bye and letting go n relative youth of dying person may make this more difficult n may be residual, unresolved issues related to anger Reprinted from Module 4: Palliative Care, Mount Sinai Hospital/Casey House Hospice, Toronto, Ontario, 1995. n The experience of hope People who are dying have certain basic needs. These include the need to know that they won’t be abandoned, the opportunity to express themselves and the need to hope. We’ve said a lot about the first two needs. Now, let’s look at the experience of hope. Hope is the ability to invest energy and vision in a reality beyond our present sight. It is the capacity to yearn for and expect a meaning deeper and an outcome better than the present seems to allow. Hope sustains us and holds us together through the experience of loss and the process of grief. It is the essence of self-care. Throughout the dying process, your friend will need to hope for different things at different times. Each of these hopes will be based on his current needs and beliefs about death and dying. One such hope is the hope for a cure: something that will remove the threat of death. This is reasonable, since few of us want to die. PSYCHOLOGICAL AND EMOTIONAL CONCERNS l 151 A second kind of hope may come with the acceptance that a cure will probably not be found before the time of death. This is the hope for treatment that will work to relieve the symptoms of pain and illness, and to ensure that mental competency will be maintained. Everything that can be done to relieve pain and suffering should be done to sustain your friend’s hope. Once everything has been done to maintain his comfort, your friend may then hope for a prolongation of life. This may mean staying alive just long enough to celebrate a birthday or Christmas with family, or to visit an old friend who is coming from afar. Whatever the reasons, do all you can to support and encourage your friend with his goal. Eventually, your friend may begin to hope for a peaceful death – a death in which he will not be abandoned, and has a chance to express himself. Many people will move from one hope to the next, depending on their place in the dying process. These hopes don’t come in any particular order, and they don’t come to everyone. Family members, friends and care team members may experience these hopes, as well. It is important to make sure the hopes of others are not imposed on your friend. You may want to step back and act as a buffer between your friend and his family or loved ones. Asking people what they are hoping for will bring feelings to the surface and provide clues about what you can do to provide support and comfort. You may also feel it necessary to suggest that family members seek counselling to help them understand and cope with their feelings. Don’t forget to consider your own feelings. You have hopes, too! n Euthanasia and assisted suicide Since the first edition of this manual was released, the topics of euthanasia and assisted suicide have received a great deal of public attention. Although unresolved, the debate on euthanasia and assisted suicide has helped many Canadians to think about their own mortality and what they might like in terms of palliative care. It’s common for people dying with AIDS to talk about ending their lives “before the suffering becomes too great,” or for a host of other reasons. More often than not, this topic of conversation is a hint that something else is going on; something that needs attention. It’s okay to talk with your friend about euthanasia or assisted suicide, but your focus should be on why he wants to discuss the issue. Is your friend in pain, depressed, exhausted with life, etc.? It may be important to refer your friend to a professional counsellor to assess his concerns and discuss what can be done to alleviate them. For some people, planning their suicide is a way of taking control over the time of their death. Many people believe this is a “right.” Your friend may ask you 152 l PSYCHOLOGICAL AND EMOTIONAL CONCERNS to assist him with ending his life. This will probably be difficult for you to hear. You may even want to avoid the conversation. Remember, assisting someone with suicide is a criminal offence in Canada and a conviction can result in a lengthy prison sentence. Volunteers who participate in a client’s suicide not only put themselves at risk of prosecution but also the agency with which they are affiliated. We need to say this again: seeking the advice and assistance of a health professional is extremely important when supporting someone who is contemplating ending their life. Regardless of your own personal beliefs about the subject, you must ensure that your friend has access to the best treatment options and counselling support available. n Conclusion Supporting your friend and his loved ones cope with their feelings and concerns about AIDS and dying requires special care and attention. The following points will help you maintain an open and trusting relationship with your friend and his loved ones: • • • • • • References Communicate acceptance and concern. Encourage the expression of feelings. Give your friend control. Reinforce a positive self-concept and body image. Help your friend to maintain roles and relationships as best he can. Offer hope that is appropriate. Mount Sinai Hospital & Casey House Hospice. Module 4: Palliative Care - A Comprehensive Guide for the Care of Persons with HIV Disease. Toronto: Authors. 1995. Canadian Association of Social Workers. Module 6: Psychosocial Care - A Comprehensive Guide for the Care of Persons with HIV Disease. Ottawa: Authors. 1997. Michael F. O’Connor & Irvin D. Yalom, Editors. Treating the Psychological Consequences of HIV. San Francisco, CA: Jossey-Bass Publishers. 1997. Therese Rando. Grief, Dying, and Death: Clinical Interventions for Caregivers. Champaign, Illinois: Research Press Company. 1984. Therese Rando. Loss and Anticipatory Grief. Lexington, MA: Lexington Books. 1986. SECTION 11 l 153 Communication n Introduction We have mentioned several times throughout this manual that communication is the key to running a successful and supportive care team. We are primarily concerned with the interaction between you and your friend. However, we also need to consider communication between you and other people, such as your friend’s family, other members of the care team and any health professionals involved in your friend’s care. This section will cover: • • • • • • • n Concepts related to a supportive relationship Methods of communication Communicating with someone in a coma Other ways of communicating Communicating with your friend’s family Communicating with health-care professionals Communicating with care team members Concepts related to a supportive relationship All of us are involved in many different kinds of relationships. The relationship we focus on in this manual is the supportive relationship. There are some basic concepts that provide a solid foundation for a supportive relationship. Those concepts are: trust, empathy, caring, love, autonomy and advocacy. Trust Trust is one of the most basic and essential elements of any successful relationship. Most of us come to develop our understanding of trust as children, through the relationships we have with our parents, particularly our mothers, who in most cases, help us through our first experience with illness. Thus it is not uncommon that we look for such support when we are ill or feeling down. Trust is based on experience. Some people have had experiences that have taught them not to trust. Others may generally be trusting people, but they 154 l COMMUNICATION might distrust the health-care system. This may be based on a traumatic experience. It is important to keep in mind that no one is completely trusting in a new situation with a new person. Trust takes time to develop and is reciprocal; it works both ways. You, too, will need to develop a certain level of trust while caring for your friend. In the context of a supportive relationship, trust results in the belief that other individuals are capable of providing help and will do so. Consistency and reliability are very important when you are building trust between you and your friend. Be there when you say you will, or call to say you will be late or unable to come. Be consistent with your caregiving, so your friend can rely on you and know you are capable of giving help. Be honest and be fair. When your friend asks you questions, don’t guess at the answers. If you don’t know, say so, and seek out the answers. And respect your friend’s confidentiality. Don’t assume you will always be able to gain the ultimate trust of the person you are caring for or of their family. Some people will only let certain people do certain things. Accept this and respect it. It does not mean you are not a good caregiver. Remember, your goal is to provide care, and if that means finding the right person to do a certain thing, then finding that person becomes your task. Of course, when you are the only person available to provide help, you will have to work on building trust. Empathy Empathy brings depth and meaning to a relationship. Empathy is the ability to enter into the life of another person — to accurately perceive her feelings and what those feelings mean. It is not the same as being sympathetic or feeling sorry for someone; rather it means sharing their experience and being in tune with their thoughts and emotions while still understanding that it is their experience. When the sharing of emotions becomes a fusion between you and your friend, when her experience affects you as if it were yours, then sympathy, not empathy, is happening. Sympathy is not a bad thing. It is real and has a place in human relationships. But it is important to remember that in a supportive relationship, empathy will provide you with more opportunities to be helpful. If you feel sympathy, you share a person’s feelings and emotions, but you also share their needs, and that makes it difficult for you to remain objective. Empathy is a very human quality, and it takes time to develop. It is most genuine when it evolves naturally. Imagining yourself in the shoes of your friend is a good place to start. Sharing hopes and fears, appreciating the good and the bad, are all examples of empathy. The trick is, while you work to understand and share your friend’s experience, maintain an appreciation and COMMUNICATION l 155 respect for the fact that the experience is hers. This is not to say that your friend should be alone in the experience, rather that it belongs to her. Coming to understand the differences between empathy and sympathy can be one of the most rewarding experiences you will have as a caregiver. This understanding will become a part of you and will walk with you through your life. Caring and Love Support is most effective when caring for someone goes hand in hand with caring about them and their experience. We need to be flexible in our understanding and acceptance of what matters to the people around us. Caring and love are based on experiences, and our experience touches all we bring to life. Too often in today’s society, love and caring are interpreted in a sexual context. Thus, the fears and stigmas associated with sex can prevent us from expressing genuine feelings of love and caring. We hold back on these feelings for fear that someone will get the wrong message. The point is, we have little to fear when we find at the heart of love an unconditional acceptance of a person as she is together with a vision of what she is capable of becoming. This vision of becoming something may seem inappropriate for a person who is dying. But dying is in fact living, and in the process of living with dying there is much to be discovered and explored. No one should be denied the experience of learning about herself or about life, regardless of her situation. Statements like, “Don’t worry about that, it’s not important any more,” may seem helpful in reducing stress or anxiety, but that statement is really a dismissal of what matters and what is important to your friend. You will be more helpful to your friend if you don’t make any assumptions about what is important and what isn’t. Caring and love unite us with others. They help us overcome isolation and insecurity. We all experience love and caring in different ways and will bring to those experiences different meanings and ways of expressing them. When we are supporting someone, we sometimes forget that we need to let her care for and about us. Love and caring are mutual, sharing experiences. The need to be cared for is rarely separated from the need to care for others. It may be difficult to let your friend care for you: but do it. It is an expression of your respect for her as an individual and of her right and ability to express herself. This may be the greatest expression of your love and care for her. 156 l COMMUNICATION Autonomy and Advocacy We have learned through our experiences with HIV infection and AIDS that autonomy and advocacy are critical components of care and caregiving. They are also an important part of death and dying. The concepts of autonomy and advocacy are often poorly understood. Autonomy is best described as a person’s right to self-determination; that is, the right to be in control of one’s life and the decisions that affect that life. Living with and dying with AIDS involves a series of losses that make it very hard to maintain a sense of autonomy. Losing control over your body, possibly your mind, and your ability to make decisions can tear away at your sense of being in charge of your life. It can also attack your belief that you have a right to determine what is best for you and what your future should be. One of your jobs as a caregiver is to help your friend maintain her autonomy. You can build trust through empathy and caring. Respect your friend as an individual, and provide opportunities for her to express herself. Our health-care system has little respect for autonomy. When we enter the health-care system for assistance, we often have to give up much of who we are in order to get the assistance we need. Sometimes it’s almost impossible for a person who is ill, weak or depressed to stand up for herself and for what she needs and wants. This is where the concept of advocacy comes in. An advocate is a committed representative of another person’s wishes. (This should not be confused with being a legal representative, for example someone with power of attorney.) As an advocate, you are a supportive voice for the person you are caring for. Sometimes this involves standing up for your friend when she can’t do it for herself, letting others know what she feels, needs or wants. It can also mean being a silent partner in the process of obtaining and receiving care. Just being there for your friend is one form of advocacy. The stigmas associated with AIDS can be cruelly reflected in damaging acts of discrimination and blatant violations of human rights. These acts often result in powerful emotions such as anger. Sometimes a powerful anger will drive us to stand behind our convictions. But occasionally these responses take over, and we lose perspective. We forget that we are supposed to be an advocate. Being an advocate can be very difficult, especially when we disagree with our friend’s point of view. In cases like these, we have to return to the concept of autonomy and remember that our friend’s individuality is the issue at hand, not our personal beliefs. Knowing when you can and cannot be an advocate is sometimes difficult to determine. There may be times when you just can’t bring yourself to do something your friend asks you to do. Other times, you may feel that your friend is disregarding your autonomy. Be honest when this happens and talk about it with your friend. What you shouldn’t do is desert COMMUNICATION l 157 your friend. If you aren’t the person to do the task, then find someone who can. Though it may not seem clear to you, that act of finding someone else is in itself a form of advocacy and an expression of a respect for your friend’s autonomy. As a final note, remember that autonomy and advocacy are critical components to your caregiving. They need to be understood by all members of the care team and should be consistent. Although the team’s caregiving will be a collection of different ideas and experiences, they must all come from an understanding of and respect for the person in care. n Methods of communication It seems almost silly to try to guess how many different methods of communication exist. The number probably equals the number of human beings on this planet, and it will constantly change as we develop and evolve. Therefore, we will look at the two most common ways of communicating: verbal and non-verbal communication. Verbal Communication Verbal communication involves the use of the spoken, written or signed (as with the deaf and hearing impaired) word. Through the use of language, we send messages that convey any number of meanings. Our use and understanding of words and phrases will be as different as we are as individuals. For example, people with different levels of education or life experience often communicate quite differently. All of this is important to remember when you are talking and listening to your friend. Some people have developed special skills related to communication. Some may even seem obsessed with language and the meaning of words. The purpose of this section is not to turn you into an expert on communication. Instead, we’d like to give you some helpful hints on how to talk and listen to your friend. Whether talking or listening, the most important thing to be is patient. Talking Here are some general things to keep in mind when talking to your friend. Acceptance Accept what you friend is saying, however different it may be from your perception of what is being discussed. Clarification Clarify anything you don’t understand. You want to make sure you understand what has been said and what it means. You may not immediately understand 158 l COMMUNICATION what your friend has said, and this may be very frustrating for your friend. Be patient and try different approaches to grasp her meaning. Recognition Give recognition to your friend’s point of view. This will help build trust and confidence in the relationship. It also reflects your respect for her as a person and your willingness to hear what she has to say. Sharing Offer yourself to the conversation. Share your perceptions and feelings with your friend. Be careful, however, not to take over the conversation. Let your friend lead the way, then join her in the direction she is taking. Honesty Be honest with your comments and observations, but don’t be hurtful. Think before you say something that you suspect might trigger a reaction. There will be times when it is better to say nothing. Also, be honest about the intent of any questions you ask. If you need information, say so, and say why. Don’t use tricks to get information out of your friend; that’s being deceitful and unfair. Encouraging Encourage, don’t push your friend to share her thoughts and feelings. This will help you find out where your friend is, and it will provide her with an opportunity to guide you in your caregiving. Gently lead her, so she feels she can continue with the conversation. Restating Restating what your friend has said can be helpful when you are not sure you understood what she said. It also sends a message that you are listening to her, and it gives her an opportunity to correct something she said incorrectly. However, don’t overdo it. Restating something over and over again can be very annoying. Language In some cases you will not speak the same language as the person you are caring for. Also, it is common that people return to the use of their original language as they come closer to death; this may be a language you do not speak. Make sure it’s possible for either translation or the opportunity to speak with someone who knows the language. Sign language for the deaf or hearing impaired is one excellent example of communicating in a language that is not all that common. Openings Try different openings for conversation. You may want to start with an observation like, “You seem cheerful today.” Asking if your friend wants to COMMUNICATION l 159 talk is also a good way to start a conversation. Give her broad openings so she can direct the conversation and the topic. Closure Don’t leave your friend hanging on the edge of a conversation that is important to her. If you have to stop the conversation, wrap it up fairly. You may want to summarize what has been said and then schedule a time to continue. If the subject you are discussing is quite intense, you may want to put a time limit on the discussion so you and your friend don’t become exhausted by the conversation. Listening Making conversation can be difficult, but it usually is a lot easier to talk than listen. Listening to your friend involves concentration and your undivided attention. This can be hard work and should never be taken lightly. • Look at your friend when you are listening to her. Nothing is more distracting or frustrating to someone who is talking than a wandering eye. Make sure you are close enough to your friend so you can hear what she is saying. Don’t ask her to speak up if she is weak or has a mouth full of sores: sit closer to her. • Don’t interrupt your friend when she is talking to you unless you need to have something clarified. Remain neutral while you listen. Don’t jump in with your point of view. Hear what she says first and then decide what you might like to add, if anything. • Don’t put words in your friend’s mouth. Give her time to say what she has to say. In some cases she will need your help to find the right word. Offer some suggestions and make sure that is what she meant to say. • Listen to her body, not just her voice. Your friend may be saying something with body language that you need to listen to. • Make sure the atmosphere is conducive to effective communication. Turn off a radio or television if it is distracting. Make sure you provide for privacy when appropriate. If the conversation is important and you don’t want to be interrupted, take the phone off the hook (with your friend’s permission), but remember to replace it when you are finished. n Non-verbal communication Actions often speak louder than words. Verbal conversation hardly ever happens without some kind of gesture or another. Very often, gestures, facial expressions, body position and movements will impart meanings that are more 160 l COMMUNICATION significant than words. Verbal and non-verbal modes of communication are interrelated. It is the non-verbal cues that add meaning to what is being said. In some cases, non-verbal communication is the only form available. As a person approaches death, her ability to speak diminishes and eventually disappears. When you are caring for someone who is dying, you’ll have to receive and interpret non-verbal messages. You will also have to communicate with someone without using words. There are a number of ways you can receive and give messages. General Appearance Your friend’s overall appearance can tell you a lot about what is going on in her life and with her sense of well being. You may be shocked to find your friend in the same clothes for days, when normally she is well groomed and pays attention to her clothes. Her interest in these things may have disappeared because she’s feeling depressed or physically weak. However, the opposite may also be true; a well groomed and tidy looking person is not necessarily feeling well or in good spirits. Facial Expressions The face is the most expressive part of the body and holds the greatest potential for non-verbal communication. Look for subtle clues that reveal particular emotions and responses. The eyes can be especially revealing. Sometimes facial expressions can be difficult to judge, and they may even seem to contradict what is being said. When this happens, ask your friend to clarify what she has said, explaining that you got a different message from her facial expression. Be careful when you do this; you don’t want her to think you mistrust her. Pay attention to your own facial expressions. Be careful with the messages you send to your friend. Posture and Gait Your friend’s posture and the way she walks can be expressions of the way she feels. They can also provide you with important hints on what is going on physically with your friend. Is she in pain? Is she losing some of her coordination? Is she getting weaker? Hand Gestures Hand gestures are common expressions that we all use, and they differ from one culture to the next. They can be used to emphasize or punctuate specific meanings or to create messages on their own. Hand gestures can be particularly helpful when we’re trying to understand important messages about pain or physical symptoms. “Can you show me where it hurts?” COMMUNICATION l 161 Touch Touch is a very personal and intimate form of communication. Touch can also be a very therapeutic experience, and it can convey understanding better than words or gestures. It is important to know when, and when not, to use touch as a way of communicating with your friend. Some people will encourage you to touch them, hold their hand or ask for a hug. Others will want you to touch or hold them, but won’t be able to ask you to do so. Some people will not want to be touched at all. When people do not want to be touched, and you have to touch them to provide care, be particularly careful in how you touch them. Always explain what you are doing and why. Silence and Presence Two other intimate, less obvious forms of non-verbal communication are silence and presence. The act of just being there, in silence, beside your friend can convey many important messages. Most notable is the sense of security, of not being abandoned. Sharing your friend’s experience without words or movement can bring important meaning to your relationship. Space and Territoriality Territoriality is a natural, human drive to gain, maintain and defend one’s right to an area of space. When someone’s personal space is invaded, the intrusion can trigger a defensive response that prevents effective communication. Personal space is a very important thing to consider should your friend be bedridden or have limited mobility. Her world has been reduced to a single room or even to a bed. This has a significant effect on your friend’s privacy. Be mindful of your friend’s personal space, and respect it. This will help her feel at ease with you, and she will most likely be more open in communicating with you. n Communicating with someone in a coma Coma is a profound unconscious state, and a person in that state cannot be aroused with tactile or verbal stimuli. This does not mean that a comatose person cannot hear your voice or feel your touch. Coma is not always permanent; nor is it necessarily a sign that death is near. Some people will slip in and out of a comatose state, while others will suddenly wake up. Whatever the cause or duration of the coma, it should not keep you from communicating with your friend. When someone we love goes into a coma, many feelings and emotions may be triggered within us. We can feel hurt, cut off, helpless, confused, depressed, grief-stricken or angry. The person we once knew has changed. Her personality and life energy have been directed inward. 162 l COMMUNICATION To communicate with someone in a coma, you will need to be in touch with your perceptions and inner feelings. When you can listen to and hear yourself, you will be able to communicate with your friend. This means you must pay attention to cues you may usually take for granted or neglect to notice. Changes in breathing patterns, tiny movements of the eyes, facial muscles or other parts of the body are examples of such cues. Once you are aware of these cues, you will be able to receive and send messages to your comatose friend. Use your intuition when you’re trying to understand and communicate with your friend. (But be careful not to make assumptions that suit your needs.) Be patient and be accepting. • Speak to your friend as you would normally. Tell her what you see and feel. Encourage her to feel what she is feeling. • Use touch as a way of communicating. Place your hand gently on your friend’s chest and let it rise and fall with each breath. Eventually your breathing pattern will follow your friend’s and you will be better able to sense what she is communicating, as she will with you. • Remember that your friend’s experience is an inward one. Don’t try to pull her out of it. Instead, move inwardly with her and support what she has already begun. This inward focus is a part of the dying process. For most people, it is a necessary experience. • Be relaxed, be calm and be yourself. You don’t have to communicate with your friend all the time. n Other ways of communicating Communication is not limited to verbal and non-verbal methods. Many of us will find other ways of expressing ourselves and communicating with others. Examples include music, painting and dance. These can be powerful and deeply expressive ways to send messages to those around us. If painting or drawing is the best way for your friend to describe her feelings, encourage her to do so. Be creative with your communication, and be daring when you find difficulty with other more common ways of communicating. Communication in today’s world has been strongly affected by advances in technology and science. Many devices have been developed to help promote and facilitate communication. Special telephones and other assistive devices are good examples. An occupational therapist may be able to suggest devices that will help you communicate with your friend. COMMUNICATION l 163 Some Things to Avoid Many things we say and do come from good intentions, but sometimes they result in hurtful consequences. Here are some of the things you should try to avoid when communicating with your friend. Promises Don’t make promises you cannot keep, and don’t fill your friend with empty reassurances and false hopes. Not following through on things will only result in disappointment and will damage the trust she has in you and the care team as a whole. Making Judgments It is important to not make judgments about what your friend says or does. Everyone has a right to her opinion, and that right should be respected. Making judgments can be subtle — rejecting what your friend has said; or obvious — making stereotyped remarks or expressing outright disapproval. Although you may feel you are not being judgmental, your responses and actions may be interpreted as such. Challenging your friend’s opinion may also be interpreted as a judgment of her point of view or abilities. Probing Probing is a technique that is sometimes used to help get to the root of a problem. When used correctly it can be helpful, but knowing how and when to use probing takes training. When used incorrectly, probing can be interpreted as an invasion of privacy. Let your friend lead the conversation and make the decision about what she wants to share with you. If she feels safe with you and can trust you, she will let you know what’s on her mind. Denial Denial is a defensive mechanism we all use to protect ourselves from things that hurt or that we don’t want to face. What we’re talking about here is your denial as a listener. Don’t deny what your friend has said because you don’t want to deal with her concern. Be honest with yourself and recognize your feelings. Don’t try to avoid uncomfortable issues by changing the subject, introducing an unrelated topic, or changing the meaning of what your friend has said. Express your discomfort and suggest that she share her concern with someone else. If you are the only person she chooses to confide in, you may want to get some help in dealing with the issue. Testing Don’t test your friend’s abilities to find out how she is doing. This is deceiving and unfair. Honesty is the best policy. Although testing may seem to be an easy way to find out what’s going on, using tricks or roundabout ways to communicate with your friend is disrespectful. 164 l COMMUNICATION n Communicating with your friend’s family While the care team’s focus is centred around the dying person, it needs to extend to her partner and family members (biological or chosen). Communicating with your friend’s partner and family members (parents, children, siblings, etc.) may be a very different experience compared to the one you share with her. Although the principles of communicating are the same, the context is different. In Section 10, we discuss some of the psychological and emotional experiences of partners and family members. Reading about these experiences will give you a good start to understanding and appreciating what they are going through. Make sure you take the time to offer to talk with and listen to your friend’s partner and family. Just as it does with your friend, it will take some time for you to build trust with these very important people in your friend’s life. You may be surprised with how much or how little they will want to share with you. Remember that what they share is private and should be respected with confidentiality. Sometimes, a partner or family member may need more support and more time for communicating than your friend does. Do what you can to offer this support but be careful not to leave your friend feeling abandoned or forgotten. Often, partners and family members will ask for help in communicating with your friend. “I don’t know what to say.” “I’m afraid to say this or that.” Listen carefully. Ask if they want to speak privately; go to a quiet place in the home or outside for a walk so they can speak freely. Don’t jump in with suggestions right away. Talking about feelings often helps people to find their own solutions. Experiencing the dying of a loved one brings lots of feelings, old and new, to the surface. Some of these feelings and concerns can be complicated and sometimes related to ongoing or unresolved conflict. While you think you might be able to help, it’s not your role to do so. What you can do is suggest that they speak to a social worker, counsellor or member of the clergy to help them work things out. If they don’t like this idea, then just listen. COMMUNICATION l 165 n Communicating with health-care professionals Depending on how the care team is organized, you may need to communicate with your friend’s doctor, nurse or another health-care professional. In some cases, one or two people on the care team will be assigned the task of communicating with the doctor. This is probably best since it will decrease the possibility of giving and receiving conflicting messages. Pay attention to the guidelines the care team has set up for dealing with health-care professionals. Most important, take direction from your friend. Whatever your particular situation, there are some things to keep in mind should you need to communicate with someone in the health-care system. • Never forget that any decision should always rest in the hands of your friend. Don’t let the advice you get from a professional dominate the care team. Knowing which health-care professional to contact for help is very important. Think about what you need and who might be the best person to provide assistance. Don’t rush to the doctor with every question you have. Start by talking to your friend. Together, look at the problem carefully. This discussion may lead you to talk to someone else. When you don’t know where to go, ask someone on the care team or a counsellor at your local AIDS organization. Nurses working with people living with HIV/AIDS have the broadest scope of expertise in the health-care professions. They may be your best bet when you are seeking where to go. Health-care professionals are members of the helping professions. Although it may not always seem to be the case, their interest lies in your friend’s well being, and many of them have devoted their careers to helping others. Respect this fact and appreciate it. Try to be open-minded when you are communicating with a health-care professional. She is, after all, a person as well as a professional. Don’t make assumptions or predictions about her response to your request. No one reacts well to someone who is clearly making judgments about her abilities or intentions. Appreciate the fact that most health-care professionals are working in a system that has many problems and is undergoing fundamental change. They have skills and knowledge they can’t use because of limited resources and funding. This can make their job particularly frustrating, especially when they want to help but can’t. If you express your understanding of these factors and avoid arguments about them, you will help build a relationship that is mutually beneficial. 166 l COMMUNICATION Before you call or ask someone for help, try to collect as much information about the problem as possible. The more you can tell the professional about the problem, the easier (and sometimes the quicker) it will be to get a response. Also, try to deal with several concerns with one call. Don’t make a series of phone calls; you may be labelled a pest, and that might affect the response you get. Be clear and concise when asking for help. Identify yourself and your relationship to your friend. You should expect to be heard and to be given a response. Trying to get in touch with a health-care professional can be difficult, so be prepared before you get connected. Have your questions and concerns written down so you don’t forget anything. Make sure you understand the advice you are given. Write it down and ask questions before you hang up or leave the office. There needs to be a sense of agreement between you and the professional so the plan of action can be effective. And remember, you’ll have to relay the information to the rest of the care team, so you will need to understand it fully. Express any dissatisfaction or disagreement with respect. Be firm, not pushy, when you express your position. Show that you appreciate both sides of the story but that your concern remains with your friend’s well being. You don’t need to make any enemies when you’re trying to get a solution to your problem. Compromise can be helpful, but don’t let it work to your disadvantage. If you want a second opinion, let the person who gave you the first opinion know this. Be serious when it is necessary, but remember that a sense of humour does wonders to establish a good rapport. Courtesy and gratitude are almost always appreciated, and they help build mutual respect in a relationship. Should you find yourself at a dead-end when trying to communicate with someone in the health-care system, get help from an advocate at your local AIDS organization or hospice program. In the end, nothing should stop you from getting the information or assistance you need to help your friend. n Communicating with care team members Communication is the key to creating and running a successful care team. Share information with each other to ensure that your caregiving is consistent, and to ensure the team responds to the needs of your friend and to the needs of the care team itself. Here are some helpful hints on how to communicate as a care team. COMMUNICATION l 167 Write Things Down Make sure that anything important related to the caregiving of your friend is clearly written down and kept in a common place; for example, in this manual. Everyone on the care team should know where the information is kept and how to record messages, important notices and so on. Read the Care Team Log Stay in touch with what is going on by reading the log every time you work a shift. Try to do this at the beginning of your shift so you don’t miss an important notice or a change in the caregiving plan. Hold Regular Meetings Do what you can to hold regular meetings with the entire care team. This is a useful way to share information and to deal with any problems or concerns. Meetings can also be used to receive instruction on particular caregiving tasks or issues related to death and dying. Most important, meetings can be a forum for providing support to one another and sharing the experience of being on a care team. Follow the Basic Rules Use the principles of talking and listening described in this section when you’re dealing with care team members. Good communication skills apply to everyone. Resolve Conflicts Don’t let conflicts within the care team persist or go unattended; they may turn into bigger problems. Try not to make conflicts any larger than they are. If you’re having difficulty with one person, try first to deal with that person; you don’t need to make it everybody’s problem. When you have difficulty resolving a conflict, get help. Find someone who can act as an impartial facilitator to help you resolve the conflict. There are many ways of resolving conflict. Almost all methods involve four basic steps: • • • • Identify the problem clearly and in the proper context. Listen to all sides of the story from all persons involved. Identify possible solutions and how they may be implemented. Do what has been agreed upon to resolve the conflict. Remember, it is not your job to resolve any conflicts your friend is having with her partner or family members. Suggest they consider getting help from a health professional or family counsellor. 168 l COMMUNICATION n Conclusion Each and every person will communicate with another person differently. We all find ways to send and receive messages that reflect who we are and how we have come to learn to express ourselves. Communicating with someone who is dying can be challenging and at times painful and frightening. But with honest and open communication we can overcome any fears or obstacles we might face. References Harry van Bommel. Choices for People Who Have a Terminal Illness. Toronto: NC Press Limited. 1989. Madalon O’Rawe Amenta and Nancy Bohnet. Nursing care of the terminally ill. Toronto: Little, Brown & Company. 1986. Stan Tomandl. Coma Work and Palliative Care: An Introductory Communication Skills Manual for Supporting People Living Near Death. Victoria, B.C.: White Bear Books. 1991. Notes SECTION 12 l 169 Nutrition n Introduction Good nutrition is important for everyone. For someone with AIDS, a properly balanced diet can be one of the best ways to maintain health and prevent illness. This is also true for a dying person. Although there may be a significant decrease in the amount or kind of food a dying person will eat, nutrition remains vital. There are numerous resources that provide excellent nutritional guidelines for someone with AIDS. (Some of them are listed in Section 19.) We will not try to say everything there is to say about nutrition. Rather, we’ll provide you with some important hints on nutrition, feeding and food safety as they apply to the context of palliative care. n Nutrition and the dying person A person’s nutritional needs change throughout the course of their life. What once may have been the normal requirements may no longer be appropriate for someone who is dying. Here are some of the changes to nutritional requirements we would expect with a dying person: • • • • • • • • n The amount of food a person needs and wants will decrease. The amount of fluid a person can drink will decrease. Wanting to stop eating and drinking is natural. What was nutritionally correct at one stage of life may not be correct now. In some cases, aggressive nutrition can contribute to difficulties in managing physical symptoms. What your friend likes is more important than what is right. What works is not necessarily what your friend may like or what is right. The atmosphere surrounding eating and drinking is far more important than the quantity of food ingested. Nutrition and the person with AIDS We know that AIDS significantly affects all aspects of a person’s life. Nutrition and its effects are no exception. People with AIDS often find eating difficult, and they struggle with such problems as lack of appetite, low energy, depression, nausea, painful swallowing, gum infections and new food allergies. All of these influence a person’s ability to maintain a well-balanced diet. 170 l NUTRITION Two very significant and relatively common results of AIDS are wasting (weight loss) and gastrointestinal disorders. Both problems can be particularly challenging when it comes to nutrition. Weight Loss People with HIV infection and AIDS often lose an alarming twenty percent of their usual weight. Weight loss increases infections, damage to organs and intolerance to therapies. Weight loss often sets off a vicious cycle of immune deficiency, repeated infections and progressive deterioration. In the end stages of AIDS, weight loss is almost impossible to reverse, yet some people manage to gain weight under certain nutritional regimes and with the help of medication. Gaining weight is usually not the primary goal of palliative care. (Care usually focuses on preventing infections and other complications.) Ensuring high levels of calorie and protein intake will help to maintain and repair damaged body tissues, increase the sense of well being, and preserve remaining immune function. Gastrointestinal Disorders Several gastrointestinal disorders severely compromise the body’s ability to absorb nutrients. As a result, malnutrition and other dietary intolerances are common. Several infectious diseases and the medications used to treat them can cause such problems as anorexia (decreased appetite), nausea, vomiting, fever, oral lesions and diarrhea. All of these compromise nutrition. Lactose Intolerance One very common disorder is lactose (milk products) intolerance. In most people with AIDS, lactose intolerance is a result of malnutrition, which causes a decrease in the production of the enzyme lactase. Lactase is found in the intestines and is necessary for the digestion of milk products which contain lactose. Foods containing lactose may cause problems such as abdominal cramps, bloating or diarrhea. To avoid these problems, several milk products with digested lactose are available and should be used. An example is Lactaid®, a kind of milk available in many grocery stores. n Getting started When you’re helping your friend with nutrition, one of the most useful things you can do is to make a list of the foods your friend likes and doesn’t like. You’ll find a chart in Section 3 to record this information. Be aware that the list may change. o Make note of any foods that cause particular problems, such as nausea, constipation, diarrhea and so on. o Make note of any special dietary needs or problems your friend has, such as food allergies, lactose intolerance or difficulty with swallowing. NUTRITION l 171 When appropriate, consult a nutritionist about your friend’s dietary needs. (Nutritionists may be available through a Home Care program and will be glad to visit the home.) They can provide you and your friend with a wealth of information and advice. o Stick to what works, but don’t be afraid to try something new. o There are hundreds of possibilities when it comes to providing nutrition. n Fluids Fluids and solid foods Fluids provide the body with nutrition, help to flush out body waste products and toxins, and maintain cell and skin integrity. When someone does not drink enough, he becomes dehydrated, and dehydration can have serious side effects. Most notably, he will become very weak; he will urinate less to preserve body fluid, and he won’t be able to excrete waste products and toxins. He may become confused and disoriented. His skin may become dry, thin and prone to breaking down. Some of the side effects of dehydration are related to a decrease or build-up of body electrolytes. These are the organic chemicals (for example, sodium and potassium) the body needs to perform many functions at the cellular level. When electrolyte levels are outside their normal range, the body responds in different ways. The most serious responses are confusion and cardiac problems. You are not expected to know or understand everything about human chemistry. What you need to know is that fluids should always be readily available to your friend. Some suggestions include Gatorade® (full of electrolytes), cranberry juice and other non caffeine drinks. Solid Foods Many of the nutrients (proteins, vitamins and minerals) we need are found in solid foods. As a person comes closer to death, his ability to eat solid foods can decrease dramatically. Also, some people with AIDS have severe mouth and throat infections, which make chewing and swallowing extremely painful and sometimes impossible. Solid foods may need to be mashed or pureed. Food should be cut into small pieces and arranged attractively on the plate; try to make it look good enough to eat! Don’t prepare large meals, but serve several small meals throughout the day. n Food safety We know that people with AIDS and people who are dying are particularly susceptible to many infections. They are also very susceptible to food poisoning. You can prevent food poisoning by taking special care when you prepare food. 172 l NUTRITION o Wash your hands and cooking utensils before, during and after preparation. o Do not use the same cutting board for raw and cooked foods. Wash cutting boards thoroughly with hot soapy water. o Always wash fresh fruits and vegetables before serving or cooking them. o Do not serve the following foods raw: meat, fish, poultry, shellfish or eggs. (This means no fresh eggnogs or homemade Caesar salad dressing.) o Do not use cracked eggs. o Use only pasteurized milk and pasteurized milk products, or Lactaid® products. o Thaw meat in the refrigerator or microwave, not on the kitchen counter. If you are using a microwave, be sure to keep it clean at all times. Some kinds of bacteria will not be killed in the microwave. o Keep hot foods hot and cold foods cold. Foods at room temperature might spoil. o Store leftovers in the refrigerator and throw out after three days. o Clean up during preparation and after mealtime to reduce the risk of food poisoning. n Feeding tips Helping your friend to eat and drink may become one of the many challenges you will face in providing care. It’s important to pay attention to atmosphere and to understand the nature of fluids and solid foods. Also, there may be times when you will need to physically help your friend eat and drink. Here are some helpful hints. Atmosphere Eating and drinking can be a chore for a person who is weak. At mealtimes, try to ensure that the atmosphere is as pleasant and stress-free as possible. Pay attention to the appearance, aroma and temperature of food. Many people with AIDS have altered senses of smell and taste: be careful not to overpower them. Encourage your friend to tell you what works and what doesn’t work. Make sure you assess his ability to swallow and his level of consciousness; you want to prevent choking. o The social aspects of food should always be remembered. Appetite is often poor when a person eats alone. Eat with your friend, or sit with him during the meal. o Allow plenty of time for the meal; eating will take longer than you think. NUTRITION l 173 o Limit the number of interruptions during the meal, and don’t assume conversation will be necessary. o Make the meal and the place-setting attractive. Experiment with different foods and presentations. A pleasant atmosphere might help to boost your friend’s appetite. o Never force your friend to eat or drink. But don’t wait for him to ask for food; he often will forget to eat. Offer small snacks throughout the day. o Ask your friend how he likes his food prepared. The cooking technique you use may have an impact on how the food tastes and smells. Your friend may have a special way he likes certain foods prepared. Also, it may be important to consider your friend’s religious beliefs when preparing and presenting his food (i.e., Kosher meals, etc.). Eating Solid foods range from purees and puddings to meat and potatoes. Before you serve solid foods, assess your friend’s ability to chew and swallow. If he can swallow but cannot chew, then a puree or pudding will be most effective. o Ensure that your friend’s head is well supported and upright when he is eating or being fed. o For someone who can chew, keep food pieces small so the energy required to eat is minimal. o If your friend prefers to or can only eat with his fingers, give him finger foods. This will help him maintain his level of independence. o Use bibs or large napkins when necessary. This will help keep your friend’s clothing and bed linens clean. But ask first. Few people like to be treated like children. o When you are feeding your friend, use a spoon instead of a fork. This will prevent you from accidentally stabbing your friend with a fork prong. Also, a long-handled spoon will help you place the food far enough into the mouth. o Offer small spoonfuls; don’t overload the mouth. Wait until the last spoonful is swallowed before offering the next. o Give liquids and solids separately. o Practice feeding with a friend or family member. Switch roles so you are aware of both sides of the feeding experience. o Keep a small kidney basin or bowl close by. Nausea and vomiting can happen very suddenly. You want to be prepared. o For tips on how to feed someone who is blind or visually impaired, see Appendix A. 174 l NUTRITION Drinking Fluids include water, juice, coffee, tea, ice chips, broths and nutritional supplements like Ensure, Boost or Essential. (There are several other supplements on the market. A nutritionist can advise you on their uses.) o Always raise your friend’s head when helping him to drink. Use a couple of pillows or gently support the base of his head with your hand. It’s almost impossible to drink when laying flat. o Ask your friend to take small sips and not big gulps, to help prevent choking. o Spill-free thermos bottles or drinking cups make drinking easier when lips no longer fit tightly around the rim of a glass. Ask your friend first if he wants to use one of these drinking cups; they may make him feel like a child. o Use a straw when your friend is strong enough to suck on it. o When your friend is especially weak but still able to swallow, you might have greater success by using a syringe. Place the tip of the syringe into the side of the mouth, squeeze a small amount of fluid into the mouth and ask your friend to swallow. o Ice chips or popsicles are excellent ways to give someone fluids, and they help to keep the mouth moist and feeling fresh. You can make flavoured ice chips by freezing juices in an ice cube tray. o Some people forget to swallow, so they will need a gentle reminder. Sometimes, softly stroking the side of the throat will help to stimulate swallowing. o If your friend has difficulty swallowing, fluids that are somewhat thick are easier to swallow (milkshakes, applesauce). n Some solutions to nutritional problems Here are some suggestions that might help maximize your friend’s nutritional intake. No Appetite o Serve foods your friend really loves. o Concentrate on atmosphere; make it enjoyable, and the meal attractive. o Experiment with food and flavours; try new combinations. o Serve small frequent snacks. o If appropriate, dark beer is a great appetite stimulant. NUTRITION l 175 o Canned chicken and beef broth are very handy. They can be used as is or to thin out a puree, and will add flavour to a meal. Fatigue o Take advantage of the times when your friend is feeling “up.” Depression, feeling down or tired will decrease a person’s appetite. o Serve smaller portions that take less energy to eat. Serve foods that are easily digested. Too Full Too Fast o Reduce meal portions and at the same time increase the caloric intake; add extra butter to a sauce or another scoop of mayonnaise to salads or sandwiches. o Don’t rush a meal; offer small amounts over long periods of time. o Try nutritional supplements such as Ensure® or Boost®; even small amounts of these are loaded with nutrients. These nutritional supplements usually come in different flavours and can be served at room temperature or chilled. Some people cannot stand the taste of nutritional supplements, so you may want to try offering a powershake or a power-slushie instead. A powershake is a milkshake embellished with nutritional supplements (powders available in pharmacies and health-food stores). You can make the shake in a blender with milk, ice cream and the nutritional powder. Lactose-free products such as Lactaid® or Rice Dream® (a non-dairy ice cream) can also be used. Flavour according to your friend’s direction. A powershake is a meal in a glass. Power-slushies can be used when your friend is producing a lot of mucous and when you want to avoid dairy products. In a blender, mix the nutritional powder with crushed ice and fruit juice. Nausea o Give medications for nausea at least thirty minutes before eating. o Offer several snacks throughout the day; keep the stomach from being empty which can cause nausea. o Offer a couple of crackers to nibble on first thing in the morning. o The smell of food will often trigger nausea. Offer cooler foods, which have less strong smells. o Avoid liquids with meals. Save them for one hour before or after the meal. o When cooking food, use the exhaust fan to keep the smells from reaching your friend. o Avoid sweet or greasy foods. Increase the intake of salty foods. o Encourage your friend not to lie down after eating. 176 l NUTRITION Vomiting o Don’t let your friend continue eating after he vomits. Ask him to rinse out his mouth and wait fifteen to twenty minutes before he eats again. o Offer lots of clear fluids (not milk) to replace those that were lost with vomiting. o Ask your friend to sip fluids through a straw to avoiding filling up with gulps. Constipation o Gradually increase the intake of whole grains: cereals, breads and baked products. o Offer a variety of fruits, vegetables and fruit juices, including prune juice and prunes, once a day. o Increase fluid intake and try a hot drink in the morning to wake up the bowels. o Try legumes such as baked beans, split pea soup or lentils. o When possible, try to get your friend to walk or move about in bed. Bloating o Serve frequent, small meals. o Keep your friend from eating just before he goes to bed. o Avoid gas-forming foods such as carbonated drinks, beer, cabbage, broccoli, dried beans and spicy foods. Diarrhea o Make sure your friend drinks lots of clear fluids. Dehydration is often a result of severe diarrhea. Gatorade® is an excellent choice. o Avoid milk and milk products. o Reduce the intake of fibre, but don’t stop it all together. o Serve only cooked fruits and vegetables. o Go easy on the caffeine; reduce coffee, tea, cola and chocolate intake. o Potassium is lost with diarrhea, so increase foods that are high in potassium: bananas, potatoes (no skins), broccoli, avocados. Heartburn o Encourage your friend to chew his food well. o Ask your friend to avoid lying down for two hours after he eats or keep him sitting up in bed by supporting him with pillows. o Avoid greasy, spicy foods; avoid sweets such as chocolate and peppermints. Garlic, onions, alcohol and foods containing caffeine should also be avoided. NUTRITION l 177 o Smoking may cause heartburn. o Try using antacids three hours after a meal and at bedtime. (Liquid antacids often taste better if they’re chilled.) Sore Mouth, Sore Throat (Thrush) Dry Mouth o o o o o o o Serve soft foods that are mashed or pureed. Offer nutritional supplements such as Ensure® or Boost®. Use a thick straw to make swallowing easier. Avoid acidic juices such as orange, grapefruit and tomato juice. Try frozen treats such as popsicles or frozen yogurt. Avoid hot foods. Avoid spicy, crunchy foods; avoid smoking. Avoid foods high in sugar content; sugar may increase the growth of thrush. o Have your friend rinse his mouth before eating to help produce saliva. Sucking on sugarless mints or sugarless candies can also help produce saliva. o Moisten dry foods by dipping them in liquid before eating. o Ask the doctor to prescribe an artificial saliva spray when dryness is severe. n Alternative diets Many people will praise the effectiveness of one diet over another, and there’s no reason not to believe that what they say is true for them. What is important to remember is that no one diet is going to perform miracles, and that different people will respond differently to the same diet. When eating is a chore and the thought of food is repulsive, trying different diets may be helpful, but this should not be done without the advice of a nutritionist or a doctor. The key to good nutrition is maintaining as balanced a diet as possible. Here are three common alternative diets that people with AIDS have tried, followed by some notes on alcohol and caffeine. Yeast-free Diets These diets aim to reduce the intake of foods that contain a yeast called candida albicans. The theory is that toxins from candida can suppress the immune system and cause illnesses such as thrush, headache and fatigue. Some people say diets that are low in carbohydrates or free of yeast, sugar, fruits, grains, nuts and milk can treat the problem. If your friend is suffering from thrush or a yeast infection, then a low-milk, low-carbohydrate diet may help. However, the combination of a drug therapy and a well-balanced diet might be even more effective. 178 l NUTRITION Macrobiotic Diets Macrobiotics is not only a dietary approach. It is a way of life. Macrobiotics teaches that by changing the way you eat, you can change the way you feel. There are many versions of macrobiotic diets. If your friend wants to try a macrobiotic diet, make sure it allows for all major groups of food. Some of the stricter versions of macrobiotic diets are low in calories and certain vitamins. You should do some research when using a macrobiotic diet, and consult a nutritionist. Vegetarian Diets There are many types of vegetarians, from those who eat no animal food at all to those who eat some animal foods. If your friend is already a vegetarian, stick to the diet he is used to. If he wants to become a vegetarian, this is probably not the best time to do it. Some vegetarian diets make it very difficult to get enough protein and calories, and protein and calories are essential to someone with AIDS who is dying. Once again, consult with a nutritionist if a vegetarian diet is requested. Religious and Cultural Considerations Various religions and cultures have specific rules about which foods a person can or cannot eat as well as how foods should be prepared and presented. Make sure you are aware of any special religious or cultural needs your friend may have with regard to food, meal preparation and eating. Some religions require a person to fast at different times of the religious year. While fasting at these times may be important to your friend, certain medications he is taking might need to be taken with food. Discuss this with your friend and negotiate a plan that works for him. A pharmacist or doctor can tell you what kind of side effects your friend might have if he does not take these medications with food. Remember to respect your friend’s wishes and support him if he experiences unpleasant side effects such as stomach upset, nausea or vomiting. (See Section 6.) n Alcohol Some notes on alcohol and caffeine There is no reason your friend shouldn’t have a drink (unless the doctor discourages it). A drink may help your friend relax. Alcohol might increase his appetite and add pleasure to the meal. One or two drinks a day are considered a moderate amount. Be mindful, however, of the effects of alcohol. Your friend may be thin and severely wasted, and it will take much less alcohol to react with his body. Also, make sure he is not taking any drugs that will react with alcohol. A pharmacist can help you determine if your friend is taking any medications that will react with or enhance the effects of alcohol. Finally, too much alcohol consumption will reduce the amount of nutrients absorbed by the body. NUTRITION l 179 Caffeine Most of the caffeine we get is from coffee and tea. Smaller amounts of caffeine are found in chocolate, cola drinks and some non prescription drugs. A tasty, hot cup of coffee or tea can bring a great deal of pleasure, but too much caffeine will result in the jitters, headaches, racing hearts or sleepless nights. Cut back on caffeine if any of these problems occur. n Tube Feedings Other methods of providing nutrition In some cases, when a person cannot swallow or is in a coma, nutrition can be given via a tube that is placed in the stomach or the intestines. The most common form of tube feeding is a small, thin tube fed through the nose, down the esophagus and into the stomach. (This is called a nasogastric tube.) The tube is taped around the outside of the nose to keep it from coming out. The short thin tube can be attached to a longer tube, which is connected to a large bag that holds a liquid nutritional supplement. When it is mealtime, the long tube is connected to the nose tube. Gravity or an electronic pump causes the liquid to flow from the bag, through the tube and into the stomach. Other kinds of tubes may be surgically implanted, into either the stomach or a portion of the intestine. A portion of the tube hangs out of the abdomen; a feeding tube can be connected to the tube. When not in use, the tube should be plugged. A nurse can instruct you on how to tube feed your friend. In some cases, feedings will be slow and continuous. All tubing and bags should be kept clean. A nurse can tell you how often to replace the old bag and tubing with fresh ones. Should a nose or abdominal tube come out, remain calm; this is not an emergency. Reassure your friend, who may become very anxious when the tube comes out. Call the doctor and report that the tube is out. Total Parenteral Nutrition (TPN) Total parenteral nutrition (hyperalimentation) is a way of providing nutrition to the body by using a special intravenous set-up. Different solutions of basic nutrients are prepared and administered intravenously, either continuously or at specific times of the day. TPN in the home is common these days, and some people with AIDS get their nutrition this way. TPN is ordered by a physician; usually when your friend’s ability to digest or absorb nutrients is severely compromised. Even in these circumstances, TPN may not be appropriate. Often TPN is a temporary therapy used until your friend is able to digest and absorb food again. The TPN set-up is looked after by a Home Care nurse. Make sure you have the nurse teach you and your friend about TPN. Also, when TPN is used, the doctor may order blood tests frequently to check that the body is getting adequate nutrition. 180 l NUTRITION n Conclusion There is a lot of truth in the statement, “You are what you eat.” For the person with AIDS, proper nutrition can dramatically improve quality of life. But malnutrition can result in serious complications that may bring suffering. An important question is: when do you draw the line between aggressive nutritional support and respecting the wishes of the dying person? Eventually, most people who are dying will want to stop eating and drinking. Deciding to respect these wishes and stop offering food and drink is a difficult thing for anyone to do. For centuries food has been part of our healing nature, deeply imbedded in cultural values and beliefs. We run to the bedside with chicken soup or a special brew. Food has curing, healing powers, it’s true; but these powers are not always appropriate. One of the best ways to deal with this situation is to keep track of your friend’s comfort level. When symptoms arise, deal with them in the best way you can. If you feel a little food or drink might help, tell your friend. A sip here or a bite there won’t prolong or hasten the dying process, but it might help to bring some comfort. As with all other aspects of palliative care, communication is the key. Proper nutrition will help to reduce complications and discomfort, but it will not prevent the inevitable: death. As much as food and drink are essential to life and can be therapeutic, they should also be enjoyed and celebrated. References Sheila Murphy. Healthy Eating Makes a Difference: A Food Resource Book for People Living with HIV. Ottawa, Ontario: Canadian Hemophilia Society and Health & Welfare Canada. 1993. Daniel Raiten. Nutrition and HIV Infection. Washington, DC: U.S. Department of Health and Human Services, Food and Drug Administration. 1990. Hospice King. Hospice King Manual. King City, Ontario: Author. 1984. City of Toronto Department of Public Health. AIDS and Nutrition. brochure series, Toronto: Author. 1989. Notes SECTION 13 l 181 AIDS-related Illnesses n Introduction Acquired Immune Deficiency Syndrome (AIDS) can be the result of infection with the Human Immunodeficiency Virus (HIV). HIV attacks a person’s immune system, which is the body’s defence against illness and infection. When someone has been diagnosed with AIDS, her immune system has broken down to the point that she has acquired one or a group of life-threatening illnesses, such as rare pneumoniae or cancers. There is much hope that someday a cure will be found for HIV infection. However, until that cure is found, some people with HIV infection will develop AIDS. And although many people with AIDS are indeed living longer today than they were fifteen years ago, the toll that HIV infection takes on the body is not always preventable. The purpose of this section is to provide you with basic information on some of the most common illnesses related to AIDS. We will not discuss every illness: there are far too many. We will also not discuss HIV infection and immunology. This would involve a detailed discussion that is beyond the scope of this manual. Suggestions on where to find this kind of information are listed in Section 19. In Canada, HIV infection, AIDS and AIDS-related illnesses are monitored by the Laboratory Centre for Disease Control (LCDC). The LCDC follows much of the work that is done at the United States’ Center for Disease Control (CDC). These organizations have developed a list of diseases and stages of HIV infection that are used by physicians to make a diagnosis of AIDS. These lists group certain stages of HIV infection and related illnesses into several categories. We have condensed these stages and illnesses into four categories: opportunistic infections; cancers; neurological complications; and other AIDS-related illnesses. Each illness is briefly described followed by list of symptoms and the most commonly used medications to treat the illness. Potential drug side effects are not discussed in this section as there are simply too many for us to report. Bear 182 l AIDS-RELATED ILLNESSES in mind the information provided here changes frequently. The most current information about HIV/AIDS drugs, their side effects and many other non-drug therapies can be obtained by contacting THE NETWORK at 1-800-263-1638. This section covers: • • • • • • HIV infection Opportunistic infections Cancers Neurological complications Wasting Syndrome Women and HIV/AIDS n HIV infection The Human Immunodeficiency Virus (HIV) attacks the body’s immune system. To date, not all people infected with HIV have become ill or have developed AIDS. Many have stayed healthy without having any symptoms related to immune deficiency. Others had problems that went away, and some have problems that are persistent but not life threatening. Once inside the body, HIV can multiply or it can remain dormant for years. What triggers dormant HIV to become activated is not yet perfectly clear, but many hypotheses are currently being investigated. What is clear is the effect certain drugs have on preventing HIV from multiplying, thereby reducing the damage HIV causes to the immune system. HIV is classified as a retrovirus. The first line of defence against HIV is anti-retroviral (ARV) therapy. When HIV is diagnosed, a doctor will discuss the various options related to ARV therapy. When someone starts this kind of treatment, they usually begin with a combination of ARV drugs. Research has shown that this is the best way to attack the virus head on. Viral load is a term that describes the amount of virus that is in the blood. A person’s viral load may range from “undetectable” to very high levels. Based on the results of a viral load test, a newer kind of anti-HIV drug called a protease inhibitor may be added to the “cocktail” of ARV drugs that a person is taking. The addition of protease inhibitors to a person’s treatment regime can help to reduce the viral load. However, current research has shown that not all HIV-positive people respond to these drugs. Some have good results for a while but then the therapeutic effect wears off. At this point, it may be time to switch to another drug. AIDS-RELATED ILLNESSES l 183 Anti-HIV Drugs • • • • • AZT (Zidovudine or Retorvir) ddI (dideoxyinosine or Videx) ddc (dideoxycytidine, HIVID or Zalcitabine) 3TC (Lamivudine) d4T (Stavudine) Protease Inhibitors • • • • Saquinavir (Invirase) Indinavir (Crixivan) Ritonavir (Norvir) Nelfinavir (Viracept) Although these drugs are not cures for HIV infection, they have, for some people, worked very well at reducing HIV’s ability to attack the immune system, and in certain cases they have helped with other AIDS-related illnesses. However, these drugs can cause frightening side effects for some people. Research has also shown that the virus can develop resistance to these drugs. When we’re dealing with any life threatening illness, it is important to remember that drugs alone cannot help improve anyone’s condition. Looking after one’s health with proper nutrition and rest, practising safer sex and avoiding reinfection (with HIV as well as other infections) will greatly improve the body’s ability to live with HIV. Avoiding other infections is crucial. Each and every infection takes its toll on the body’s immune system. When the immune system is vulnerable because of HIV, great care must be taken not to enhance the problem. There is significant evidence suggesting that repeat infections of HIV and other pathogens (bacteria, viruses, etc.), and the stress these infections place on the immune system, can speed up the progression of HIV infection or AIDS. n Opportunistic infections The world we live in is full of bacteria and viruses that have the potential to cause infection and make us ill. However, because most of us have healthy immune systems, these bacteria and viruses don’t get a chance to make us ill, even when they live inside our bodies. When a person’s immune system has been damaged and when her body comes in contact with certain bacteria and viruses, these pathogens may have the opportunity to grow and multiply, thereby causing illness. These illnesses are called opportunistic infections. As a group, these are the most common AIDS-related illnesses we see. The following are descriptions of some of these infections. 184 l AIDS-RELATED ILLNESSES Candida Albicans (Thrush) Thrush is the most common fungal infection we see with AIDS. It is a yeast that infects mucous membranes in the mouth, throat, vagina and anus. It can also infect the airways and lungs, esophagus, gastrointestinal tract and the skin. On rare occasions, candida may enter the bloodstream and cause a systemic (entire body) infection. Thrush can be very persistent and difficult to treat. When it finds its way into the esophagus, eating and even breathing can be very difficult. Common Symptoms: Reddened sore areas Skin rash (warm moist areas) Throat irritation or cough Vaginal or anal discharge Pain and discomfort with swallowing; difficulty swallowing White patchy spots, which sometimes look like cottage cheese • • • • • • Common Treatments: Nystatin (Mycostatin) Clotrimazole (Mycelex) Ketoconazole (Nizoral) Fluconazole (Diflucan) Itraconazole (Sporonox) Amphoteracin B (Fungizone) • • • • • • Pneumocystis Carinii Pneumonia (PCP) PCP is caused by a protozoan parasite that lives primarily in our lungs. This parasite is common in humans. Most people have come into contact with this parasite before the age of four years. PCP is the most common illness in people with AIDS, and it usually attacks only the lungs. Some people, however, have had this infection in other parts of their bodies, for example the lymph nodes, bone marrow, spleen and liver. PCP often responds to treatment, and most people deal with their first infection of PCP very well. However, some people have PCP time and again, and with each infection a little more damage may be done to the lung tissues, making each recovery a little more difficult. To a certain extent, PCP can be prevented with medications. This kind of prevention is called prophylaxis. (You may have heard a similar term used to describe condoms: prophylactics.) Common Symptoms: fever (often quite high), sweats difficulty breathing (shortness of breath) dry, unproductive cough (no phlegm or mucous) • • • AIDS-RELATED ILLNESSES l 185 First Choices for Treatment: Septra (Trimethoprim/sulfamethoxazole) Pentamidine (IV or aerosolized) Mepron (atovaquone) Dapsone Clindamycin with primaquine • • • • • Prophylaxis (doses may vary): Septra / Bactrim Aerosolized pentamidine Dapsone • • • Toxoplasmosis Toxoplasmosis is caused by a protozoan pathogen called toxoplasma gondii. It is passed to humans through contact with feces of cats that have been or are living outdoors, from eating raw or undercooked meat and eggs, and from drinking or eating unpasteurized milk products. It primarily affects the brain but can be found in the lungs, eyes and internal organs. Toxoplasmosis is treatable and preventable, so long-term drug therapy will be necessary after diagnosis. Common Symptoms: fever, malaise, stiff neck dull constant headaches sensory or personality changes • • • Less Common Symptoms of Toxoplamosis: tremors, paralysis, seizures confusion, disorientation coma • • • Treatment: Clindamycin Azithromycin Pyrimethamine, Sulfadiazine and folinic acid • • • Prophylaxis: Clindamycin and sulfadiazine Clindamycin and pyrimethamine • • Cytomegalovirus (CMV) CMV is a member of the herpes virus family. Almost half the adult population of developed countries (like Canada) has been infected with CMV. It is easily spread from person to person through mucous-membrane contact (kissing, sex) or via blood and body fluids. In people with suppressed immune systems, CMV 186 l AIDS-RELATED ILLNESSES may infect the eyes. If not treated quickly, it can lead to blindness in a short period of time. CMV may also affect other parts of the body. Early and consistent treatment can help to reverse or prevent vision loss, but not all people with AIDS and CMV respond well to these treatments. Common Symptoms: Eyes: decreased visual acuity, blurred vision, tunnel vision Ears: hearing loss, altered hearing sensation Colon: abdominal pain and diarrhea Lungs: cough, breathing difficulties Esophagus: burning, pain, difficulty swallowing Nervous system: personality and behaviour changes • • • • • • Treatment: Gancyclovir Foscarnet Cidofovir (HPMPC) • • • Prophylaxis: Oral Gancyclovir Valacyclovir • • Herpes Viruses There are several herpes viruses. Those most frequently seen with AIDS are: herpes simplex I (mouth and lips); herpes simplex II (genitals and anus); and herpes zoster (chicken pox / shingles). Herpes simplex I is a common infection that causes cold sores on the lips or in the mouth. It is usually not serious, does not last long and only comes back with a new illness or stress. Herpes simplex II causes painful sores or blisters on the penis, vagina, anus and genital area. It is easily spread through sexual contact when sores are present. Herpes simplex II usually goes away with treatment. However, in people with suppressed immune systems it can be persistent and difficult to treat. In adults, herpes zoster can result in either chicken pox or shingles. In the case of shingles, the virus lives in nerve roots near the base of the spine and spreads along nerve endings. It sometimes causes blisters and rashes on the face or trunk of the body. These areas can be extremely painful or even numb. AIDS-RELATED ILLNESSES l 187 Common Symptoms: Herpes simplex I and II: painful blisters or inflamed, reddened areas at the site of infection. Herpes zoster: painful, blistery rash that follows the path of sensory nerves. • • Treatment: Acyclovir Foscarnet Famciclovir Valacyclovir • • • • Cryptosporidiosis This infection is caused by a parasite (cryptosporidium) that lives in animals and is passed to humans through their feces via contaminated food or water. The parasite can also be passed to humans through direct contact with infected animals. Cryptosporidiosis primarily affects the intestines and causes severe watery diarrhea. With severe diarrhea, dehydration becomes a major concern and should be treated with large volumes of fluids (see Section 6). Common Symptoms: severe watery diarrhea abdominal cramps, flatulence malaise weight loss, anorexia, dehydration • • • • Treatment: Letrazuril Azithromycin Paromomycin • • • Cryptococcosis (Cryptococcal Meningitis) Cryptococcosis is caused by a yeast-like fungus (cryptococcus neoformans) contained in bird droppings. It enters the body through the lungs when we breathe. It mostly affects the brain but can infect any organ of the body. It is difficult to treat and in some cases will cause a serious brain infection called cryptococcal meningitis, which can lead to death. Common Symptoms: fatigue fever, malaise, nausea headache seizures • • • • 188 l AIDS-RELATED ILLNESSES Usual Treatment: Amphotericin B Fluconazole Itraconazole • • • Mycobacterium Avium Complex (MAC) MAC is a mycobacterial infection caused by two types of bacteria: mycobacterium avium (found in bird droppings) and mycobacterium intracellulare (found in household dust, soil and water). We have all been exposed to this bacterium; it is a natural environmental contaminant. In people with healthy immune systems MAC will usually only affect the lungs, but in people with AIDS, MAC spreads throughout the body. The MAC bacteria are very resistant to antibiotics, and therefore the disease is difficult to treat. Many different drugs are used together to try to relieve the symptoms associated with MAC. Sometimes these drugs cause unwanted side effects. People with MAC remain infective even while on drug therapy. Common Symptoms: Fever, night sweats weight loss, anorexia fatigue, weakness diarrhea, abdominal pain • • • • Treatment: Clarithromycin Azithromycin Amikacin Clofazimine Rifampin Ethambutol Ciprofloxacin Rifabutin • • • • • • • • Prophylaxis: Clarithromycin Azithromycin Rifabutin • • • Mycobacterium Tuberculosis Like MAC, tuberculosis (TB) is caused by a mycobacterium (mycobacterium tuberculosis). Some forms of TB are contagious, that is, they can be spread from one person to another through the air. In these cases, special precautions are taken to prevent spreading the infection. TB usually affects the lungs, but it can also affect the lymphatic and nervous systems of a person with AIDS. TB may be cured with drugs when the infection is treated early. There now exists AIDS-RELATED ILLNESSES l 189 a rarer form of TB that is resistant to the current drugs of choice. If you are caring for someone with TB, it is a good idea to be tested for TB by your family doctor. Common Symptoms: cough; fever, night sweats weight loss, fatigue • • Treatment: Ethambutol Isoniazid Pyrazinamide Rifampin • • • • Prophylaxis: Isoniazid Pyridoxine • • n Cancers About forty percent of people with AIDS will develop some kind of cancer. The most common cancers associated with AIDS are Kaposi’s sarcoma and certain kinds of lymphomas. An increase in the incidence of cervical cancer in HIV-infected women has also been reported. Kaposi’s Sarcoma (KS) Kaposi’s sarcoma is the most common cancer seen with AIDS. It often appears on the skin (in the form of lesions or tumours), but KS can also appear in the lymph nodes, mouth, gastrointestinal tract and the lungs. KS was around before AIDS; it primarily affected older men of Jewish, African or European descent, but this is a different illness than the KS we see with AIDS. Gay and bisexual men with AIDS seem to be more prone to getting KS, and it is rarely seen in women or children. KS can move slowly or very quickly. Treatment will depend on the stage of disease and it should be noted that not all KS lesions should be treated. In some cases, KS will also cause swelling of the tissues (edema). Common Symptoms: White skin: reddish purple or bluish purple skin blotches Dark skin: blotches are a little darker than the skin around them. • • Treatment: Chemotherapy Alpha Interferon Radiation therapy • • • 190 l AIDS-RELATED ILLNESSES Non Hodgkin’s Lymphoma (NHL) NHL is one form of cancer that affects the lymphatic system (lymphoma). Other lymphomas seen with AIDS are Hodgkin’s and Burkitt’s lymphoma. Lymphomas often start as small growths found on lymph nodes (often in the neck) or anywhere in the channels in which the lymph fluid flows. Since the lymphatic system is connected to all parts of the body, it is not uncommon for lymphoma to be found in the bone marrow, internal organs, gastrointestinal tract or central nervous system. Although a life-threatening illness, lymphoma can be treated if diagnosed early. Common Symptoms: enlarged lymph nodes weight loss fever, night sweats • • • Treatment: Chemotherapy Radiation therapy • • Primary Central Nervous System (CNS) Lymphoma Primary CNS lymphoma usually occurs as a late complication of AIDS. It is relatively rare, affects the brain and can be very difficult to treat. Some treatments, such as radiation and certain drugs, may help to relieve symptoms and prolong life. Symptoms: headaches confusion, lethargy, memory loss paralysis changes in personality or behaviour seizures • • • • • Treatment: Radiation therapy Chemotherapy • • n Neurological complications Neurological complications in people with AIDS may result from opportunistic infections, cancers, the HIV infection itself or other metabolic states related to illness. The nervous system may also be affected by the toxic effects of various drugs and treatments. The most common complication, AIDS dementia complex, is discussed in Section 14. AIDS-RELATED ILLNESSES l 191 Peripheral Neuropathy Little is known about peripheral neuropathy or its treatment. It has become one of the most difficult AIDS complications to deal with. In some people with AIDS, long-term use of ARV therapy may result in peripheral neuropathy (pain or burning in the feet) as well as muscle weakness and deterioration. Symptoms: painful burning or tingling, particularly in the feet hypersensitivity, sharp shooting pains numbness, weakness sensory deficits • • • • Treatment: Amitriptyline (+ Acupuncture) Narcotics Phenytoin Carbamazepine • • • • Progressive Multifocal Leukoencephal Opathy (PML) PML is caused by the JC papovirus. Approximately seventy percent of adults have been infected with this virus and have developed natural immunity. In PML, the JC virus is reactivated and attacks the cells in the brain that produce myelin. Myelin is a substance that wraps around a nerve fibre like a protective sheath. Over a slow and relentless progression of time, PML will remove the sheath from the nerve fibres in the brain, causing a series of sensory and motor problems. The disease will slowly progress until death; however, brief periods of remission have been documented. Current treatments are usually not effective. Symptoms: gait disturbances visual loss, double vision, headache memory loss and other cognitive disturbances weakness and lack of coordination of the limbs changes in ability to speak or create language delirium end stages: paralysis, coma • • • • • • • Treatment: Cytosine arabinoside • Wasting Syndrome Involuntary weight loss, or wasting, is one of the most common manifestations of HIV infection. It can occur at any stage of HIV infection but is usually most severe in the later stages of illness. Although it is difficult to reverse, many 192 l AIDS-RELATED ILLNESSES people with HIV infection and AIDS have had tremendous success with reducing weight loss or gaining weight. Chronic unintended weight loss is associated with malabsorption, which can contribute to increased immune suppression. Absorption is the body’s ability to take in nutrients necessary for maintaining life and health. Other factors associated with wasting syndrome are diarrhea, reduced food intake and altered metabolism. All these factors can be the result of one or more AIDS-related illnesses or of HIV infection itself. Some people have used nutritional supplements, vitamins or appetite stimulants, such as the drugs Megace or Dronabinol, to assist with weight gain. n Women and HIV/AIDS In recent years, the rate of HIV infection in women has grown (and continues to grow) at alarming rates. Despite this growth in the rate of HIV infection, little is known regarding the physical manifestations of HIV infection and AIDS specific to women. Most of our AIDS knowledge is based on observations on men. And although some progress is being made, women continue to be under represented in AIDS-related research, such as clinical treatment trials. Therefore, it is important that we highlight some of the known female-specific symptoms associated with HIV infection. (Section 19 lists readings and other resources where you can find more detailed information about women and HIV/AIDS.) Opportunistic infections Cancers Generally, women with HIV infection or AIDS are just as likely to contract opportunistic infections as men. However, fungal infections, particularly vaginal yeast infections caused by candidiasis, are very common and can be difficult to treat. PCP and other (bacterial) pneumoniae are also common and can be more severe than those in men. Similarly, Herpes infections (all types) in HIV-positive women tend to be more severe, last longer, and more resistant to usual drug therapy. Although few studies have been conducted on women with Kaposi’s sarcoma (KS), KS is relatively rare among women. However, it has been noted that women who are partners of bisexual men are four times more likely to develop KS than women whose partners are not bisexual. In women, KS is generally more aggressive than it is in men; the disease progresses more rapidly and the prognosis is often poor. Since few research studies have been conducted, we know very little about HIV-related lymphomas in women with AIDS. Other gynecological cancers are discussed below. AIDS-RELATED ILLNESSES l 193 Gynecological Conditions The most frequently observed gynecological conditions in women with HIV infection or AIDS are: pelvic inflammatory disease; cervical abnormalities and cancers; and vaginal fungal infections (see Candida in this section). Pelvic Inflammatory Disease (PID): PID refers to infection of the upper genital tract (uterus, fallopian tubes and ovaries). It is usually caused by complications of sexually-transmitted diseases (e.g., chlamydia and gonorrhea) as well as the use of intrauterine birth control devices (IUDs). Although there is some evidence suggesting an increased incidence of PID in women with HIV infection, the interaction between the two conditions remains unclear. Cervical Abnormalities and Cancers: The most common cause of cervical abnormality is related to infection with the human papillomavirus (HPV). HPV infection and cervical abnormality may be detected through PAP smears. Some studies have shown that women with severe immunodeficiency as a result of HIV infection have an increased risk for HPV infections, and, consequently, cervical abnormalities which range from benign lesions such as genital warts to advanced cervical cancer. Studies have shown that women with HIV infection may be five times more likely to develop cervical cancer than women who are HIV-negative. Similarly, cervical cancers in HIV-positive women tend to be more severe, extensive and may hold a poorer prognosis than those in HIV- negative women. References American Foundation for AIDS Research. AIDS/HIV Treatment Directory. New York: Author. January 1997. Project Inform. The HIV Drug Book. New York: Pocket Books. 1995. Tobin, M.A., Chow, F.J., Bowmer, M.I., & Bally, G.A. Toronto: A Comprehensive Care Guide for the Care of Persons with HIV Disease, Module 1: Adults — Men, Women, Adolescents. The College of Family Physicians of Canada. September 1993. Mount Sinai Hospital & Casey House Hospice. A Comprehensive Guide for the Care of Persons with HIV Disease — Module 4: Palliative Care. Toronto: Authors. 1995. 194 l AIDS-RELATED ILLNESSES Notes SECTION 14 l 195 AIDS Dementia Complex n Introduction Of all the illnesses related to AIDS, AIDS dementia complex can be one of the most difficult complications to cope with. Like AIDS itself, AIDS dementia complex results in a series of losses that shatter many hopes and dreams. It attacks and sometimes destroys a part of us we consider vital to being human: the brain. For many of us, the fear of losing control over our mental abilities is the thing we dread most. AIDS dementia complex affects the mind, and can also destroy the control we have over our bodies. This section will provide you with some insight into the difficulties that arise from AIDS dementia complex. It will also provide you with some hints on how to care for someone with AIDS dementia complex, and how to cope with your own responses to this debilitating disease. n What is AIDS dementia complex? AIDS dementia complex (ADC), also referred to as HIV dementia and HIV encephalopathy, is the most common neurologic complication of HIV infection. The link between ADC and HIV infection in the brain or the body remains uncertain. Although most people with severe ADC will have HIV infection in the brain, some with milder ADC will show no active HIV infection within the brain. Diagnosis A diagnosis of ADC carries with it a powerful stigma: mental incompetence. This can have a devastating impact on your friend. Being labelled as someone who is unable to make informed decisions or manage his affairs is a profound loss of a person’s autonomy and personal sense of control. There will be legal and financial considerations requiring thoughtful and just attention. However, the first and most important issue to address is whether or not ADC is indeed the correct diagnosis. Once someone has been labelled “demented,” it’s extremely difficult, if not impossible, to reverse the impact of such a stigma. 196 l AIDS DEMENTIA COMPLEX Not all neurological or psychological problems that occur are the result of AIDS dementia complex. For example, the symptoms of depression, which are similar to those of ADC, are often attributed to dementia and left untreated. Thus, a person might be forced to live with depression unnecessarily. Depression can be treated with the support of a health professional. Likewise, dementia-like symptoms may arise as a result of changes to your friend’s metabolism. These changes can be the result of other disease processes or reactions to the medications your friend is taking. Nutritional deficiencies can also cause metabolic changes. The reverse of these concerns is also true and must be considered when looking at a diagnosis of ADC. ADC can cause or heighten certain symptoms and behaviour changes that are related to emotions (for example: depression or anger), or thought processes, thereby suggesting a mental health concern rather than a symptom of ADC. Thus, the focus of care becomes your friend’s mental health with a potential expectation that the problem(s) might be resolved with treatment. Instead, ADC is really the problem and as it progresses, everyone involved becomes discouraged and confused because the care plan isn’t working. When multiple diagnoses are involved at the same time (for example, mental health, substance use and HIV infection) an accurate diagnosis of ADC becomes even more difficult. Obviously, it is not your responsibility to make the diagnosis, however, it is your responsibility to consider the stigmas that dementia and mental health carry and to protect your friend’s confidentiality. To label someone incompetent when they are not is a violation of their dignity and personal autonomy. Characteristics of ADC AIDS dementia complex, which may in fact represent more than one type of disease process, is characterized by: • • • • decreased concentration and rapidity of thought loss of memory loss of interest, apathy slowness of motor movements The list on the next page defines the symptoms of ADC as the disease progresses. While you are reading the chart, bear in mind that it represents a continuum of stages related to ADC, and that the differentiation between stages may not always appear clear and easy to identify. Other symptoms and concerns related to ADC are discussed later in this section. AIDS DEMENTIA COMPLEX l 197 Stage O (Normal): Normal mental and motor function Stage 0.5 (Subclinical): Minimal or equivocal symptoms of cognitive or motor dysfunction. In other words, mild signs, but without impairment of work or capacity to perform activities of daily living (ADL); gait and strength are normal. Stage 1 (Mild): Signs and symptoms of intellectual and motor impairment, but able to perform all but the most demanding aspects of work or ADL; can walk without assistance. Stage 2 (Moderate): Cannot work or maintain the more demanding aspects of daily life, but able to perform basic activities of self-care; can walk, but may require a cane. Stage 3 (Severe): Cannot follow news or personal events; cannot sustain complex conversation; cannot walk unassisted; slowing and clumsiness of arms. Stage 4 (End Stage): Nearly vegetative; very limited intellectual and social comprehension levels; nearly or absolutely mute; paraplegic; incontinent of both bowel and bladder. n Treatment At present, there exists no cure for ADC. However, some success has been achieved at reducing symptoms and prolonging the progression of ADC with drugs like AZT and ddI. A few people have had some success with the drug, Peptide T. Given these limited possibilities, the focus remains on symptom management and developing appropriate strategies for coping with ADC. n Common concerns with ADC Before looking at some of the specific concerns and problems associated with ADC, it will be helpful for you to consider the following general suggestions. 1. Once a sound diagnosis has been made, avoid denying the fact that ADC may be present. Pretending that your friend does not have ADC when he does will lead to many difficult problems. Likewise, do not support your friend’s denial should he believe that ADC is not a problem. Don’t try to force your friend to accept the presence of ADC; instead, try to focus on his abilities and promote his independence. 198 l AIDS DEMENTIA COMPLEX 2. Be informed. The more you know about ADC, the more effective you will be at dealing with any of its problems. 3. Share your concerns. Talk to your friend. Many people with mild ADC can help to manage the problems the disease might cause. They need to be part of the solution so it works best for them, not just for you. Talk to others on the care team. Share your observations and experience: working as a team has marvellous benefits. 4. Solve your problems one at a time. Don’t tackle everything at once. Move gently with your ideas. Try to single out things that can make life a lot easier, and work on them. Changing small things can sometimes make a very big difference. 5. Get enough rest. Don’t do more than you are capable of doing. Take the time to recognize when things are getting out of hand. If you find yourself more irritable than usual; tiring more easily than before; wanting to “get out” of the situation, it’s probably time to take a break. Reach out for help when you need it. 6. People with early to mid stages of ADC have good days and bad days. This means life with ADC will be full of change. Be flexible and creative. Use your common sense and imagination as you help your friend adapt to the changes in his life that are the result of ADC. Accept change; don’t fight it. If someone wants to eat with his fingers because he can’t use a fork or spoon, give him finger foods: don’t lecture him about table manners. Asking someone with ADC to learn new skills may be unrealistic, frustrating and simply unfair. Look for things he can still do, and focus on them. 7. Maintain a sense of humour. Laughter is a wonderful form of medicine. A look to the lighter side of life will often do wonders in lifting away the heaviness of any problems you might be facing. Your friend will probably benefit from some humour as well; remember that he is still a person. 8. Establish an environment that provides for as much freedom as possible while still offering the structure that many confused people need. Your friend needs to maintain as much control as possible over his environment. Do things the same way and at the same time each day. Keep the surroundings reliable, simple and safe. 9. When appropriate, keep your friend active but not upset. However simple the activity, being active will help him to feel involved and that will let him know his life has meaning. At the same time, too much stimulation or activity may upset him. AIDS DEMENTIA COMPLEX l 199 Memory Problems People with ADC may forget things quickly, and by quickly, we mean in two seconds. Their capacity for recent, short-term memory will often diminish, while their ability to remember things from long past might remain intact. This has to do with the way the brain receives and stores information; it is not something the person does deliberately. Life becomes very frustrating and puzzling when someone can remember events long past but has no idea what happened three minutes or two hours ago. Things like time, people and places are often quickly forgotten. There is much you can do to support your friend while he copes with his memory loss. Some suggestions are listed below. You will probably think of others that will help; share your ideas with the care team. What To Do People who are able to read can help you with caregiving tasks and chores if you write out instructions. Write down names and often used phone numbers. Should your friend be left alone in the home, make sure he has the name and phone number of someone he can reach clearly marked in several places. If you will be gone at mealtime, leave a reminder to eat or give your friend a telephone call. o Keep clocks and calendars in view to help your friend remember what time and day it is. Mark the days off as they pass. Have your friend help you to make simple lists of daily activities, and keep them where he can easily see them. A regular routine is much less confusing than frequent changes. o Make sure familiar objects (pictures, drinking glass, radio) remain in their usual places. A tidy, uncluttered house is much less confusing, and misplaced items will be easier to find. Some caregivers have found that putting labels on things also helps. Content labels on cupboards and drawers may make things easier to find. Remember to get your friend’s permission before you start labelling everything in the house. o As ADC progresses, your friend may lose his ability to read or to make sense of what he reads. At this point, written reminders will only cause more confusion. You may want to use pictures instead, for example, a picture of a toilet on the bathroom door. o People are often more confused at night, and total darkness can be confusing and very frightening. Night-lights can help. o Keep pictures of loved ones and friends close by. They may help your friend remember who these people are and can stir pleasant memories. However, be careful with your assumptions about these memories; they could equally be unpleasant. Check with your friend first. 200 l AIDS DEMENTIA COMPLEX Overreacting Brain diseases like ADC can often make people very upset, and many people with ADC will experience rapidly changing moods. Confusion, strange situations, noises, being asked several questions at once or being asked to do a task that is too difficult for a person can precipitate these reactions. When a situation overwhelms the brain of a person with ADC, he may overreact. Your friend may blush, cry, become agitated or angry or just plain, stubborn. Some people will deny what they are doing, or accuse others. Occasionally, a person may strike out at those who are trying to support him. Most of the time, these reactions are directly related to the disease process, and should not be considered as personal attacks. Some people with ADC may, at times, react rather violently. Sometimes, these episodes are unpredictable and cannot be avoided. In most cases, these episodes last only for a few seconds. When they occur, it’s best to stay away and just let the episode pass. Do not try to stop it, and avoid getting involved. Reacting to a violent outburst only makes it worse. Stand back and make sure that both you and your friend are out of danger. Should your friend have repeated episodes of violent overreacting, report them to the doctor or Home Care nurse, describing exactly what happened and what might have precipitated the event. They may be able to explain what is going on and what you can do to avoid further outbursts. All of us have the potential to overreact when bombarded with more than we can manage. People with ADC have the same reaction to simple, everyday experiences. However, we are not always as nice as we can be. Some of us are at times, nasty, and need to be reminded of that. In the case of ADC, it is extremely difficult to determine whether a reaction is the result of illness or a characteristic of a person’s personality. Never assume that someone has crossed the line. (There may be reasons why your friend is reacting the way he is. Some of these reasons are discussed in Section 10.) Coping with your friend’s reactions takes a great deal of patience and understanding. Here are some suggestions for avoiding or lessening overreactions. What To Do First and foremost, you need to accept that overreactions are not just expressions of stubbornness or nastiness, but are a response your friend cannot control. o Try to stay calm and quiet. Reacting to your friend’s reaction will only make things worse. Reassure your friend that his panic is not unusual and that you understand his fear. AIDS DEMENTIA COMPLEX l 201 o When your friend becomes particularly agitated, remove him from the situation in a quiet, unhurried way. The storm will usually be over as quickly as it started. Your friend will likely forget it ever happened. o Stick to routines and use your aids (for example, the labels) consistently. This will help to reduce confusion and the possibility of a reaction. o Give your friend time to respond. Wait for him. Don’t rush him. Praise him when he does something right. Simplifying tasks will help to avert some reactions. o Gently holding his hand may help to calm your friend. Some people respond to being slowly rocked. (Be careful: others will feel restrained and be more upset.) o Try not to express your frustration or anger to your friend; it will only further upset him when he cannot understand your reaction. Avoid trying to reason or argue with him when he’s upset; this will only add to the confusion. o You may lose your temper. When you do, take a deep breath and try to approach the problem calmly. Your friend will probably forget your anger much more quickly than you will. Thoughtfully examine what is happening; try to identify the problem and consider how you can change it. Speech and Communication Problems There are two kinds of communication problems you may have with someone who has ADC: problems your friend has making himself understood, and problems he has understanding you. Problems with being understood: Some people have difficulty finding words. They may not remember the word, or they may have difficulty pronouncing it correctly. They may substitute a word with a similar meaning. For example, your friend may say “music thing” for “piano.” Or he may simply describe what the thing does. Another difficulty people may have is with communicating their thoughts. Some people cannot communicate the whole thought but can only express a few words in the thought, and not in full sentences. Sometimes people are able to speak quite fluently, and although what they say at first seems to make sense, upon reflection it may not be understood. Sometimes you can understand what your friend is saying if you know the context of what he is trying to say. 202 l AIDS DEMENTIA COMPLEX Sometimes there are severe language problems, and a person may remember only a few key words, such as “no,” which he may use whether or not he means it. Eventually, he may not be able to speak at all. This can be devastating for caregivers. Let yourself grieve the loss of companionship. What To Do When your friend is having difficulty finding the right word, it may be more helpful for you to supply it than have him search and struggle. Correcting him may also be helpful, but if doing so upsets him, it’s best to ignore his mistakes. o When you can’t understand your friend’s word, ask him to describe or point to the object. o If your friend is having difficulty expressing an idea, you may be able to guess what he is trying to say. Ask him if you’ve guessed correctly. If you act on an incorrect guess, you may add to his frustration. Be careful about repeating what he says for clarification. Constant repetition can be very annoying. o As your friend’s ability to speak diminishes, simplify your questions. Questions that require a simple yes or no or a nod of the head are best. Problems with understanding others: Many people have problems understanding what others are telling them. Too often we may think they are being uncooperative. Also, people with ADC may quickly forget what they did understand. For instance, when you give your friend a careful explanation, he may forget the first part of the explanation before you finish. Some people have trouble understanding written information even though they can still read letters or words. Your friend may be able to read a list of instructions but not understand what they mean. Reading and understanding are two different skills, and it’s not always safe to assume your friend can understand or act upon messages he can hear or read. What To Do Make sure your friend hears you. Lower the pitch of your voice. A raised tone can be a signal that you’re upset. o Look directly at your friend when you are speaking. You want to know that he is paying attention. If he is not, try again in a few minutes. o Eliminate distracting noises or activities. This avoids confusion and will help your friend sort things out. o Use short words and short, simple sentences, yet remember that your friend is still a person. Using baby talk is an affront to his dignity. AIDS DEMENTIA COMPLEX l 203 o Ask only one question at a time. If you repeat the question, try to repeat it word for word. Avoid questions that are loaded with choices; use one choice per question. A good example: “Would you like an apple?” (This is a yes or no question.). A poor example: “Would you like an apple, a pear or a banana?” (This is a question with too many choices.) o Speak slowly and wait for your friend to respond. His response may be much slower than what seems natural. o Be careful when using nonverbal ways of communicating. People who have difficulty understanding language often retain their ability to understand body language. Be mindful of the messages you send with your body; they may upset or agitate your friend. Problems with coordination: In some cases, a person with ADC may understand what he wants to do with his hands and fingers, but the message just does not get through from the brain to the fingers. The medical term for this is apraxia. An early sign of apraxia is a change in a person’s handwriting. As ADC progresses, a person’s ability to coordinate movement diminishes. This may happen gradually or quite abruptly. Many people with ADC eventually have difficulty walking. This starts with unsteadiness, and may progress to needing assistance with walking. In later stages, people may not be able to walk or move at all. The loss of coordination and manual skills may lead to problems with the activities of daily living, such as bathing, dressing and eating. Some activities may have to be given up, while others can be modified. Dialling a telephone, for instance, may be too difficult a task, and using a push button telephone could be a solution. The key is not to change the task, rather to simplify it. Learning a new task altogether is much more difficult than completing an old one that has been modified or simplified. An occupational therapist is a professional trained in helping people to make the best use of their motor skills. Such a therapist should be consulted and asked to visit the home when problems with coordination become apparent. Many techniques and devices can help with coordination problems; the occupational therapist can show you and your friend how to use them. Sometimes a person can do something one time and not another time. This may be a characteristic of the ADC, and not laziness. Being hurried, watched, tired or upset can affect a person’s ability to do things. Some people have tremors: shaking movements of the hands and body. An occupational therapist may be able to show you how to minimize the effects of tremors. 204 l AIDS DEMENTIA COMPLEX In the later stages of ADC, extensive loss of muscle control occurs. Your friend may bump into things or fall down. Safety becomes your primary concern. Muscle weakness and stiffness may also occur, so regular sessions of exercise may be necessary. A physical therapist can help you here. Have the therapist come to the home and show you some exercises. What To Do Modify, simplify and break tasks down into small, easy to follow steps. It may help if you demonstrate the task first and gently remind your friend of each step. o If your friend becomes stuck in a task, gently get him going again by moving his hand or arm. Beginning the motion seems to help the brain remember the task. o Keep the atmosphere relaxed. People often feel tense, worried or embarrassed about their clumsiness, and may even try to conceal their limitations by refusing to participate in activities. o Should your friend become stuck when you’re helping him to walk, tell him to walk toward a goal or object. This may help get him going again. Problems with the Sense of Time Most people have an uncanny ability for judging the passage of time. This is one of the first losses of a person with ADC, and is usually connected to the loss of recent memory. Your friend may repeatedly ask you what time it is or feel that you have left him for hours when you’ve only been out of the room for a few minutes. When a person can’t remember what happened a few minutes ago, judging the passage of time is virtually impossible. This loss of time sense seems to also affect the body’s internal clock, which usually regulates the times we eat and sleep. Thus, your friend’s daily schedule may change drastically. He may ask for a full-course meal at three in the morning. This can be very irritating when you are trying to sleep. Not being able to keep track of time can be worrisome to the forgetful person. Many of us, throughout our lives, are dependent upon a regular schedule. When we don’t have a regular schedule, or when we can’t perceive that schedule, we might worry that we have been forgotten. What To Do Follow the hints about how to deal with memory loss. This might help your friend keep track of time. o Your friend might be able to read the clock and say, “It’s three-fifteen.” Don’t assume he can understand what this means. Try to associate the time with a regular routine. “It’s twelve o’clock — lunchtime.” AIDS DEMENTIA COMPLEX l 205 o Be flexible with your schedule, but don’t change routines too drastically. Change may increase your friend’s confusion and diminish his ability to keep track of time. o Be prepared to make changes to your schedule when caring for your friend. Know your limitations, but understand that little stays predictable when the person you are caring for is forgetful. Safety Concerns As ADC progresses, concerns regarding your friend’s safety may arise. For example, your friend may forget he has left a pot cooking on the stove or a burning cigarette unattended. He may go for a walk or out to run an errand and forget where he is going or how to get home. He may forget to take his medications or decide not to take them without understanding the implications. Although rare, ADC may be the only AIDS-related problem your friend is living with. This could mean he is fit and able to get around and in full control of his physical capacities. However, his mental capacity is such that he requires constant supervision. This will undoubtedly lead to conflict between promoting your friend’s independence and protecting him from harm. The same may be said for you and other caregivers if your friend has a tendency to become aggressive or violent when confused. What To Do Do not deal with these problems alone. Get help from a health professional with experience in caring for demented clients. Work with your friend, the partner or spouse, family and other members of the care team to come up with a plan that addresses the safety concerns. o When your friend wants to go out, ask if you can go with him. Make sure your friend always carries identification, including the name and phone number of someone who can be called for assistance. o It may be necessary to arrange for constant supervision. A home care nurse can help you with this. Another option, if available, is to consider having your friend enrolled in an adult day care program, which might help reduce the care load on the family and the care team. This can also help with couples where one partner has to go to work in order to pay the bills. o Consult with an occupational therapist to assess the home for safety hazards and make the necessary changes based on your friend’s specific condition. Examples of safety precautions include such things as: safely storing all medications, removing knobs from the stove when you need to leave your friend alone, setting rules about supervised smoking, etc. 206 l AIDS DEMENTIA COMPLEX o Maintaining your friend’s safety is a primary concern. However, should your friend question your actions or choose not to follow the plan there is little you can do other than report this to a family member, the care team leader and your friend’s doctor or nurse. If absolutely necessary, your friend’s physician has the authority to take the appropriate action to protect your friend (and others) from harm. Your struggle will be coping with the feelings you have about what needs to be done and wanting to respect your friend’s autonomy. Legal and Financial Concerns When a diagnosis of ADC has been made, it is important to ensure that someone has helped your friend put his affairs in order. Hopefully, this will happen before ADC has progressed to the point where your friend is unable to participate in these kinds of decisions. Since the laws, regulations and procedures regarding the processing of certain legal matters vary in jurisdictions across Canada, we strongly suggest you seek the assistance of someone familiar with these issues. Contact your local AIDS organization or hospice program to find out more about who can help with the following: o o o o o Will Living will or advance directives Power of attorney (financial / legal) Power of attorney for personal care Appointment of a personal representative (if admitted to a psychiatric facility) o Trusts and joint ownership of property and assets o Assignment of a public trustee Ensuring that all the necessary legal safeguards are in place is part of holistic palliative care. Although this is not your responsibility as a volunteer on a care team, it is reasonable for you to ask whether these concerns have been addressed. You may be able to help find someone who can help with this important aspect of your friend’s care. n Caring for yourself First, recognize that your own care is important. You will be of no use to your friend if you are exhausted and overwhelmed. Caring for someone who has ADC can be extraordinarily demanding and frustrating. There may be times when you feel you can’t do anything right. You may find yourself on edge or ready to quit. This is not unusual. Similarly, there may be times when you feel like you are going crazy or you lose your temper with your friend. Remember, whenever your friend does something that upsets you, he’s probably not doing it on purpose. Also AIDS DEMENTIA COMPLEX l 207 remember, that if you lose your temper, it’s not the end of the world. We are all human and have our limitations. The key to survival is to take time out. Build several time-outs into your weekly schedule. If you need to, take time out even when you are unable to leave your friend’s home. Find a moment and a place where you can be alone and at peace. Do whatever it takes to let go of your frustrations. Talk on the phone or go for a walk with a friend or someone on the care team. Get help when you need it. You might think that if you isolate yourself from the situation, the problems will go away; they won’t. Look at what is bothering you most and deal with that first. Then tackle the other problems one at a time. Don’t be ashamed about asking for help, going to a counsellor or joining a caregivers’ support group. These resources are there to help you. Learn to recognize warning signs in yourself that indicate outside assistance is needed. These warning signs include: o o o o o o Increasing feelings of isolation and social withdrawal Frequent crying spells An increase in irritability Sleep disturbances A reliance on tranquillizers or alcohol A total devotion to the care of your friend to the exclusion of all other activities. Remember that ADC is a very difficult illness to cope with. Praise yourself and those you work with often. References Canadian Psychiatric Association. Living with HIV and Dementia: A Guide for the Extended Family (brochure). Ottawa: Author. 1992. Family Survival Project for Brain-Impaired Adults. AIDS Dementia Complex: Training Manual. San Francisco: Family Survival Project. 1990. Nancy L. Mace and Peter V. Robins. The 36-Hour Day: A Family Guide to Alzheimer’s Disease, Relating Dementing Illnesses, and Memory Loss in Later Life. Baltimore: The John Hopkins University Press. 1981. 208 l AIDS DEMENTIA COMPLEX Notes SECTION 15 l 209 Medical Emergencies n Introduction Your team is caring for a person who, eventually, is expected to die. This will be hard to accept at first. But as you work together with each other and with your friend, the idea of death will become more normal and comfortable for all of you. It will still be sad, but it will be less frightening. What may remain frightening is the possibility that the person you are caring for might die in an unexpected way. Your friend may accept the idea of a peaceful death, and you may be ready to help her through it calmly. But neither of you may be ready for a medical emergency that could lead to sudden death. This section will cover: • • • • n Understanding what your friend expects of you in an emergency Being prepared to deal with emergencies Knowing what to do right away if something unexpected happens Knowing what to do if you have to take your friend to a hospital emergency room Understanding what your friend wants Some medical emergencies can be a matter of life or death. When they happen, we automatically try to do everything possible to save the person’s life. But this may not always be the best thing to do for someone who has accepted the idea that death may come soon. Thoughtful consideration must be given to how the person you are caring for wants to die. For some people, it may be very important to die at home. They might not want to be taken to a hospital — even in an emergency — no matter how serious. “When my time comes,” they say, “that’s it; just let me die, whatever the circumstances.” Other people may fear that death will be sudden or painful. Even a person who wants to die at home might not want to die there right now, or in great pain. 210 l MEDICAL EMERGENCIES Few people, for instance, would choose to die from suddenly choking on food. Death is very frightening, and it could happen when a person expects to have more time to be with friends or family. Dying from an injury such as a fracture or a serious fall could be a long and painful process. Many of us would prefer to have an injury treated and the pain reduced, even if it means going to hospital. In any case, remember that you must do what your friend says. Any person has the right to refuse any medical treatment. Here are some ways to make sure your care team does what your friend wants you to do in a medical emergency: 1. Discuss the possibility of emergencies with your friend. You can ask, “What if this happens . . . what would you like us to do?” This is best done by someone very close to the person being cared for. The doctor may also be involved. The doctor is most likely to know what kinds of emergencies might occur, and has to know what your friend’s wishes are. If Home Care nursing is involved, the nurse(s) should also be aware of your friend’s wishes. 2. Make sure everyone on the care team knows what is expected in an emergency. Discuss possible emergencies in your care team meetings, and make clear what your friend wants to have happen. Record your friend’s wishes on a sheet of paper and keep it at the front of this manual. That way everyone will know what she wants. 3. Respect your friend’s wishes. The person you are caring for may have said that in some situations she must be allowed to die. This may be very difficult for you to accept. If it is, don’t be afraid to ask other care team members for emotional support and guidance in coming to terms with what your friend wants. 4. Be ready to defend your friend’s wishes. An emergency may happen when a doctor or nurse is there. Since they are trained to respond immediately, you must make sure they know and respect your friend’s wishes. If your friend has signed a Living Will or Advance Directive, make sure the doctor reads it and respects its instructions. Be an advocate. 5. Accept that your friend may change her mind. In the midst of a crisis, a person who has said she doesn’t want emergency care may suddenly decide she does. She may cry, “Help me, save me; I don’t want to die right now.” Hear your friend, talk to her, and go with what she says at the time. As an advocate, your responsibility is to uphold your friend’s wishes. But in situations like these it is a good idea to contact the person who has power of attorney for your friend. This person will have certain legal rights to act on your friend’s behalf. MEDICAL EMERGENCIES l 211 n Being prepared for emergencies Your best defence in coping with medical emergencies is to be prepared. This means having some basic skills you could apply in any emergency situation, and knowing specific details about how to help your friend. Basic Skills First Aid Courses Three basic skills will help you deal with any medical emergency: • Respect for the person needing care. In the case of your friend, this means knowing and honouring wishes about how she does, or does not, want to die. • Calmness. It is very easy to panic in the face of an emergency. This is bad for you and your friend. It is all right to stop for a second, take a deep breath, collect your thoughts and remember that you probably do know what to do. • Knowing Universal Precautions. These are simple, standard procedures for preventing infection. (Universal Precautions are outlined in Section 4.) It is a good idea to take courses in first aid and CPR (cardio-pulmonary resuscitation). They will help you in your work on this care team, and will serve you and others well throughout your life. Your local branch of the Red Cross or St. John’s Ambulance can tell you about such courses and let you know how to sign up for them. n Seizures What to do in specific emergencies Seizures are fits or convulsions. They can be caused by various diseases, most commonly epilepsy. In people with AIDS, seizures can be caused by diseases that affect the brain. Usually, seizures are rare, because the people most likely to have them take medications to prevent them. But for some people such medication doesn’t work, and seizures may be common. There are several types of seizures. The most mild are short episodes of confusion or forgetfulness; blanking out. These kinds of seizures are sometimes called “focal” or “petit mal” seizures. Some seizures simply cause part of the body to move in a repeated but uncontrollable way, a twitch. A convulsion is a very serious seizure, sometimes referred to as a “grand mal” seizure. A person having a convulsion loses consciousness and may become rigid or fall down. Her muscles will begin to jerk and her teeth will be tightly clenched. Her breathing may become irregular or even stop briefly, and she may lose bladder or bowel control. 212 l MEDICAL EMERGENCIES Seizures, especially convulsions, can be dramatic and frightening, especially if you have never seen one before. But your fears can be reduced if you know what is happening and how to deal with it. What To Do Remain calm. Once a seizure has started you cannot make it stop. Seizures will stop on their own after a few seconds or minutes. o Protect the person from injury. If your friend is standing or sitting when a convulsion begins, help her fall gently to the floor. Keep her head from banging on anything. On the floor or in bed, move objects that might injure her out of the way. Remove eyeglasses and loosen tight clothing. Do not try to restrain her movement. Let the seizure happen. o Make sure her breathing is not obstructed. Try to keep her on her side so saliva can flow out of her mouth, not down the throat. Do not try to force open the jaw or put a hard object into her mouth to keep it open. This is dangerous. You may damage the teeth or gums, and your friend may break whatever you use into pieces small enough to cause choking. It is also unnecessary; your friend will not swallow her tongue. o Stay with your friend until the seizure stops. When it does, make sure her breathing is all right. As she regains consciousness, she may be confused or frightened, and she likely won’t remember what happened. Speak gently and reassuringly. Convulsions are exhausting. Your friend may have a headache. She will be very tired, and will need rest or sleep. o If a seizure lasts or recurs, call the doctor. A seizure should not last more than five minutes. If it does, or if your friend does not regain consciousness when it stops, or if another seizure starts within ten minutes, get help immediately. Reporting seizures: When someone has a seizure, especially for the first time, there are a few things the doctor will need to know in order to understand why it happened or how to prevent seizures in the future. So take note and report to the doctor: • How did the seizure start? Was it after a certain activity, or an episode of anxiety or stress? • • How long did the seizure last? If you can, time the seizure. • How did your friend respond when the seizure was over? How severe was the seizure? Did your friend just black out? Did the whole body jerk, or only one part? MEDICAL EMERGENCIES l 213 Preventing seizures: The best treatment for seizures is prevention. They can usually be avoided if medication is taken regularly. However, for a very small number of people with AIDS, seizures can be hard to control. Here’s what you can do to help: o Make sure medications are taken exactly as prescribed. Never change the dose of any drug unless the doctor tells you to. And make sure not to miss a dose. o Report changes in weight. If your friend is losing a lot of weight, the doctor may have to adjust the dose of a drug. o Help your friend stay rested and calm. Stress, tension and fatigue can help bring on seizures. Choking Choking happens when something, often food, gets stuck in the windpipe, obstructing air to the lungs. We automatically try to cough the obstruction up, out of the windpipe. But a cough usually begins by trying to take a breath in. If the obstruction is too big, we can’t take a breath. This is very frightening. A person who is choking can panic quickly. When you discuss your friend’s wishes about death, you need to be especially clear about choking. A person who is choking will not be calm enough to tell you what she wants you to do, so you must know in advance. What To Do Don’t panic. You have to react calmly and quickly to help someone who is choking. o Ask your friend: Are you choking? Can you speak? She may clutch her throat and try to cough out the obstruction. Don’t interfere with her attempt to stop choking. o If your friend cannot speak or cough, you will have to use the Heimlich Manoeuvre to help force the obstruction out. The Heimlich Manoeuvre Stand behind your friend or get behind her in bed. If she is sitting in a chair and can’t get up, stand behind her and the chair. Wrap your arms around her waist. Make a fist with one hand and wrap your other hand around it. Put the thumb side of your fist in the middle of the lower stomach just above the belly button. Push your fist into the stomach. Use the strength of both arms to make five quick thrusts inward and upward. You are pushing the organs in the person’s 214 l MEDICAL EMERGENCIES Figure 15.1: The Heimlich Manoeuvre abdomen up against the bottom of the lungs. This should force the air in the lungs up into the windpipe to blow out the obstruction. If you are unable to get behind your friend, either in bed or on the floor, straddle your friend on your knees facing her head. Place your hands on top of each other with palms flat. Place your flat hands on the abdomen just above the belly button. Use the strength of both arms, with elbows straight, to make five quick thrusts inward and upward. If the Heimlich Manoeuvre doesn’t work after one minute, your friend will need emergency help. Unless she has made it absolutely clear that she will not go to hospital even if she is choking to death (this is unlikely!) you must call right away for an ambulance. Tell the operator what is happening; help must come fast. Go back to your friend and keep trying the Heimlich Manoeuvre until help arrives. If your friend stops breathing, you will need to start artificial respiration. We will not describe this technique here. The best way to learn how to give artificial respiration is to take a course in CPR. Again, we recommend that you consider doing this as CPR is a useful skill that everyone should try to learn. Preventing choking: Choking can happen to any of us at any time. But people in the later stages of AIDS often have problems with swallowing, so choking becomes more likely. MEDICAL EMERGENCIES l 215 o You can help prevent choking by making sure that your friend’s food is easy to swallow. (Section 12 has more on preparing and serving food to prevent choking.) o Remember that a person who cannot swallow at all should never be given anything by mouth. (In Section 8 you can find out about ways to give drugs to a person who cannot swallow.) Falls and Injuries People who are in the later stages of AIDS or people with AIDS dementia complex are usually very weak and can easily lose their balance and fall. When a fall or injury occurs, your first reaction should be to protect your friend and follow the decisions that arise from the questions presented at the beginning of this section. Meanwhile, you will need to attend to your friend. What To Do Remain calm and reassure your friend. A fall or injury can be very frightening, and your friend will probably be in pain. o Ask your friend where she hurts. Check to see if she can move her limbs. If you suspect a serious break, don’t move her, keep her from moving around. Use a blanket to keep her warm and put a pillow under her head. o If you are alone, call someone to come and help you. Then call the doctor for advice. Also, follow the directions on your emergency phone number list. o If a trip to the emergency room is expected, leave your friend where she is after making sure she is as comfortable as possible. The ambulance attendants are trained to move and lift people without causing further injury. Talk to your friend while you are waiting for help to arrive. o When it is time to go to the hospital, make sure you have your friend’s hospital card, any medical records you need (these should be kept at the front of this manual), the doctor’s phone number and, when available, a copy of your friend’s Living Will. Make sure you call a care team leader so the team will know what has happened. Bleeding and Hemorrhaging Once in a while, we all cut ourselves and bleed. The person with AIDS is no exception. However, people who are seriously ill will sometimes bleed more and longer than those who are healthy. If your friend cuts herself and begins to bleed, follow these simple rules of first aid to stop the bleeding: Cuts: o Put on a pair of gloves. o Apply direct pressure to the bleeding site. Use a clean piece of gauze or a bunch of tissues to do this. If there is lots of blood and there are diapers in the house, use one of them. 216 l MEDICAL EMERGENCIES o Keep your friend flat, lying down and calm; this will help reduce the flow of blood. When possible, elevate the bleeding site to prevent blood from flowing into the open cut. o Once the bleeding has stopped, apply a clean bandage to the area. o Talk to your friend, reassure her and stay calm. o Be very careful to dispose of any bloody tissues, or gauze. Clean the area well. o If the cut is large and won’t stop bleeding, call the doctor or nurse. Stitches may be required. Nosebleeds: o Put on a pair of gloves. o Apply direct pressure to your friend’s nostrils by pinching them shut. o Ask your friend to lean forward with her head slightly tilted downward. Do not tilt the head backwards. The bleeding should stop in a few minutes. o After the bleeding has stopped, or if the bleeding won’t stop, call the doctor and report what happened. Hemorrhaging: Hemorrhaging is excessive bleeding that is very difficult to stop. It is rare but can happen with certain medical conditions or after a serious injury. Hemorrhaging is a medical emergency that needs immediate attention. Massive losses of blood can be life-threatening if they’re not treated promptly. Very few people with AIDS hemorrhage, but some with extensive disease to the internal organs have been known to do so. Hemorrhaging involves large amounts of blood, so it is very important that you carefully follow Universal Precautions (see Section 4). Another important factor about hemorrhaging is that it can happen very suddenly, leaving you with little time to respond. When hemorrhaging occurs at the site of an injury — a deep cut or a wound — follow the steps for bleeding on the previous page and call the doctor immediately. If the doctor is unavailable, call the emergency number in your area for assistance. When hemorrhaging is internal, blood may leave the body from any of its orifices: the mouth, nose, ears, rectum or vagina. Sometimes blood does not escape the body but pools inside. When this happens, large bruises will eventually appear on the skin. MEDICAL EMERGENCIES l 217 Hemorrhaging can lead to death very quickly. That is why it’s important to know how your friend feels about medical emergencies, and what she would expect you to do to help. Signs of Internal Hemorrhaging: What To Do • • Your friend may complain of feeling tired or weak; she may be in pain. • Her skin will feel cool and clammy and her colour will turn pale and grey. These are signs of shock, which is the body’s reaction to severe hemorrhage and is a sign that immediate medical attention is necessary. Her breathing may become rapid and irregular and her heart rate may increase. Remain calm and get your gloves. o Call the doctor immediately, then call for help if you are alone. o Stay with your friend. Keep her calm and motionless, and reassure her. o If blood begins to escape from the body, for example if it oozes from the mouth or nose, don’t try to stop it, but collect it with a towel. If your friend begins to vomit blood, use a bowl, bucket or waste basket to collect it. o Your friend may feel like passing out. Forcing her to stay awake will only add to her stress and anxiety. Talk to her calmly and keep her warm with blankets. o Stay with her until help arrives. If she does not want any medical attention, you will need to be with your friend until she dies. Allergic Reactions Many people with AIDS develop unusual allergies to foods and drugs. For this reason, it is very important to keep track of all the foods and drugs your friend is allergic to. Record them on a separate sheet and keep it at the front of the manual where it can be seen by everyone on the care team. An allergic reaction may be mild or severe, and the signs and symptoms of an allergic reaction will vary depending on the person and the drug or food. Mild allergic reactions include skin irritations such as itching, reddened areas, swelling of nasal mucous membranes and nasal drip. More severe reactions include body rashes or hives. The most serious allergic reaction is called an anaphylactic reaction and it needs immediate medical attention. Signs of an Anaphylactic Reaction: • Your friend may complain of some mild reactions, but these will change quickly. • Suddenly, your friend’s throat may start to swell, constricting the passage of air through the windpipe. The air passages can swell so much that air 218 l MEDICAL EMERGENCIES will no longer be able to pass through to the lungs. If drugs to correct this situation are not given very soon, your friend may suffocate and die. What To Do The moment you suspect any kind of allergic reaction, call the doctor immediately. The doctor will tell you what to do next. o If your friend’s throat begins to feel tight or look swollen, call an ambulance. If your friend wants to go to the hospital, you need to get help fast. o While you are waiting for help to arrive, stay with your friend and watch her breathing. If she stops breathing and does not want to die this way, start artificial respiration and don’t stop until help arrives or until she starts breathing again. n When to call a doctor or the emergency number One of the most difficult things to decide in the event of a crisis or medical emergency is whether to call the doctor or ambulance or other emergency services. Most of us have learned the telephone number we dial when faced with an emergency. (In most parts of Canada this number is 911.) However, calling the emergency services may not always be the most appropriate thing to do. Here are some hints on how to decide who you should contact when you need help fast: 1. Does your friend want medical attention? Whatever the crisis, you must be aware of what she wants with regard to emergency care. Knowing her wishes and what she expects from you will guide you through this decision. 2. Does your friend need medical attention or can you deal with the situation? Not all emergencies require an immediate trip to the hospital emergency room. For instance, you may be perfectly capable of dealing with a seizure, helping your friend when she falls down. In cases like these, you will probably need an extra pair of hands rather than an ambulance. Call for help from the care team if you are alone, then call the doctor for further assistance and advice. 3. When something more serious happens, for instance choking, and you can’t correct the situation with the Heimlich Manoeuvre (see page 213), and you know your friend does not want to die this way, you will need to call emergency services. 4. Should your friend suddenly lose consciousness or no longer respond to you in any way, call the doctor immediately. The doctor will ask you a few questions and then tell you what to do next. Stay with your friend and make sure she is breathing. If her breathing stops, this may be your friend’s moment with death. Think very carefully about whether you should start CPR or call for help. In most cases, this will not be the thing to do. This is why you need to have a clear MEDICAL EMERGENCIES l 219 understanding of how your friend wants to die. What you also need to realize and accept is that not all people will die the way they had hoped. 5. When you’re speaking to someone on the phone during a medical emergency, make sure you can see or hear your friend whenever possible. Also, grab the care team manual so you have pertinent information at your fingertips. The doctor or emergency operator will probably want to ask you some questions. Remain calm and answer any questions clearly and concisely. Try not to ramble. Let the person you are speaking to direct the conversation. Remember, you need their help. 6. If you ever have any doubts about who to call, and your gut tells you that the situation is serious, call emergency services first and then the doctor. At least you’ll know help is on the way, and you can deal with the ambulance attendants when they arrive at the home. Just because the ambulance comes to the home, does not mean the attendants will have to take your friend to the hospital. They can provide help on the scene and then leave your friend at home if the situation stabilizes. 7. While you are waiting for the doctor or ambulance to arrive, check the care team telephone list and call those people who should be notified. You may also want to call someone to come and be with you while you are dealing with the emergency. Don’t stay on the telephone too long. You want the telephone line to be free in case the doctor or emergency service calls you back. n Going to the hospital: what to do When your friend needs to go to the hospital for emergency care, remember these helpful points: 1. Don’t let your friend go to the hospital alone. A medical emergency is a frightening experience, and your friend should not be abandoned. Go with her in the ambulance. If you can’t, find someone who can, or arrange to have someone meet your friend at the hospital. 2. If you are taking your friend to the hospital yourself, and you know you have time, call a taxi. You won’t be able to help your friend if you are driving. If you do decide to drive, make sure you have someone with you who can look after your friend on the way to the hospital. This is especially important if the hospital is far away. However, when a trip to the hospital is necessary and your friend is bed-ridden or cannot walk on her own, call an ambulance to assist with the transport. 3. When you’re leaving for the hospital, make sure you take the following: o The care team manual with phone numbers, medical and nursing notes and medication lists. 220 l MEDICAL EMERGENCIES o Your friend’s medical insurance card and hospital card. (Both should be kept in the care team manual.) Your friend’s doctor’s telephone number. The hospital staff may need it. 4. Once you get to the hospital you may be asked some questions by either the admitting staff or the emergency room nurses and doctors. This is where the manual may come in handy, but mostly they’ll want to know about the problem that brought you to the emergency room. 5. Once you’ve got a spare moment, check the care team telephone list and call those people who should be notified about your friend’s situation. This includes your friend’s doctor. Of course, everything you do will depend on how much time you have and on the nature of the emergency. Don’t kick yourself if you forget something or forget to call someone. It’s not easy to remember everything when you’re faced with a crisis. Also, you may not have time to do all that is suggested here, and that’s fine. Your focus should be on helping your friend and making sure she gets the help she needs and wants. 6. Remember that once your friend is in the hospital, the staff have a legal responsibility to address her needs at that time. You may be asked to wait in the waiting room. Don’t insist on staying with your friend unless she wants you to. Although you may feel anxious about what’s going on, do your best to be helpful to the emergency room staff. In the end, this will help to ensure your friend gets the care she needs. References St. John Ambulance. Guide to First Aid and CPR (revised edition). Toronto, Ontario: Random House of Canada. 1996. Harry van Bommel. Choice for People Who Have a Terminal Illness. Toronto: NC Press Limited. 1986. Christine Fegan et al. AIDS patient handbook: A manual for families and care-givers of AIDS patients in the home. San Diego, California. 1989. Susan Golden. Nursing a loved at home: A care giver’s guide. Philadelphia: Running Press. 1988. Notes SECTION 16 l 221 Death and Dying n Introduction Death is a part of life. It is something we all will face some day. Being with someone when they die reminds us of this fact and of our own thoughts and beliefs about mortality. This can be particularly poignant for anyone on the care team who may be living with HIV or AIDS or another life-threatening illness. For someone who has never been with a person at the time of death, the moment can be very frightening. While the experience will bring to surface many deep feelings and emotions, it can be a little easier to cope with when you know what is happening during the dying process. In this section we discuss some of the physical aspects of death and dying. We describe the common signs of approaching death, and suggest things you can do to make your friend more comfortable. We also provide some guidelines on what to do after your friend dies. First, it is very important to understand that every death is different. No two individuals will experience death in the same way. Some people may die very suddenly and unexpectedly. Others will die just as predicted. Some may linger for months. It’s important to remember that there are no timetables with death. People usually die when they are ready, not when we think they will. n Signs of approaching death Here are some of the most common physical signs of approaching death. These signs may appear and then go away. You may see all these signs or only a few. You may not see them until just before a person dies. You may not see them at all. Appetite What To Do Many people will lose their appetite as they approach death. Their will to eat and drink slowly disappears, and people have difficulties with swallowing. With less food and drink going in, people who are dying may urinate and defecate less frequently and without any control. Offer smaller portions of light foods and try to encourage fluid intake. Crushed ice may be all your friend can tolerate. The ice can prevent choking when swallowing is difficult, and it cools and refreshes the mouth 222 l DEATH AND DYING o Give your friend only what he wants and can handle. Forcing him to eat or drink could cause vomiting or choking. o Remind your friend to swallow. o Check bed and diaper for urine and feces every two hours. Sleeping Patterns A dying person will often sleep more often and for longer periods of time. When he is awake, it is often during the night. Eventually, it will be difficult to arouse him as he slips in and out of consciousness. When he is very close to death, it may be impossible to arouse him at all; he will be in a coma. Many people who care for the dying believe that the senses of hearing and touch remain until death. So remember, your friend may still be able to hear you speak and feel your touch, even though he will not be able to respond. What To Do o Plan conversation for times when your friend is more wakeful and alert. o Keep visits brief, or encourage visitors to sit quietly at the bedside. o Continue to speak in a calm, natural way; everything you say may be heard. Include your friend in the conversation and use his name. Don’t talk about your friend in the third person as if he is not there. Movement and Senses Most people become very weak and eventually lose the power to move their arms and legs. Some parts of the body (very often the neck) will become quite rigid. Other times you may notice some nervous twitching and limb movements that seem to have no purpose. This is normal, and in most cases it is not distressing to the dying person. In some cases, people become confused or restless. They may see or hear things, or be unable to recognize familiar people or surroundings. What To Do Support weak or rigid limbs with pillows (see page 61). Turn and reposition your friend every two hours. Support a rigid neck with small pillows or folded towels to keep it from becoming hyper extended. o If your friend is confused, speak calmly and naturally. Remind him who you are. Even when he is unconscious, explain to him what you are doing as you provide care. o If your friend is restless, reassure him. Avoid restraining him at all costs. Calm and soothing music or gentle massage may ease a restless person. DEATH AND DYING l 223 o If there is a hospital bed in the home, keep the bedside rails up when you are out of the room. Contact the nurse or doctor if safety becomes a concern. o If your friend can’t see very well, keep a soft light on in the room. n Circulation (colour and temperature) With less body movement and a gradual shutting down of vital body systems, circulation throughout the body diminishes. Your friend’s skin may feel cool and moist, starting with the hands and feet. The skin may become pale and waxy and in some areas may look quite swollen. In other cases, the skin may become ashen gray or yellowish in colour. Fingernails, toenails and lips may turn blue; they’re getting less oxygen as the heart slows down. What To Do Use the usual amount of bedcoverings to keep your friend comfortable. If he is unconscious, he will not be feeling cold. o Turn and reposition him every two hours (see page 60). o Keep his arms and legs relatively straight to help promote circulation. Breathing Patterns Changes in breathing patterns are very common as death approaches. Most people who are dying will start to take fewer breaths per minute. They may go for long periods without taking a breathe at all. This is called apnea. These periods of apnea are usually followed by a series of irregular and laboured breaths. This is called Cheyne-Stoking. Your friend’s mouth, throat or lungs may fill up with fluid, which makes the sound of his breathing very noisy and rattled because he is no longer able to cough or get rid of saliva. Muscles in the chest and upper abdomen may take over to facilitate the breathing process, so it will look like he is working very hard to breathe. Likewise, you may notice that his nostrils are flaring, opening wider to let more air in. His mouth may stay wide open all the time. This is not painful, but natural. What To Do Keep your friend lying on his side, turning him every two hours. This prevents choking from collected fluid and saliva. o Raise the head of the bed, or raise your friend’s upper body with pillows. This will make breathing a little easier. o The doctor may order oxygen. Ensure the mask fits snugly around the nose and mouth (not too tightly); or that the nasal prongs are sitting inside the nostrils. 224 l DEATH AND DYING o The doctor may order a low dose of a narcotic, like morphine, which can help to relax a person’s laboured breathing. o A suctioning machine may also be ordered to help remove built-up secretions. Only persons who have been trained can use this equipment. o Drugs, such as Scolopamine (Transderm-V) might be used to help clear built-up secretions. It may come as a small round patch that is applied to the skin, or as an injection. Talk to the nurse or doctor about this. o Mouth breathing can dry out the inside of the mouth and the lips. Gently swab the inside of the mouth with a moistened toothette and apply Vaseline to the lips to prevent chapping. Eyes What To Do Sometimes, when people slip into a coma their eyes remain wide or partially open. This can be an eerie sight for those attending to or sitting with the person in care. This is natural. However, eyes that remain open can dry out and become irritated. o Gently squeeze a couple drops of artificial tears into each eye every two hours. There are a number of artificial tear products available at the pharmacy. Ask the pharmacist for drops that do not have any preservatives in them — these chemicals can be irritating to sensitive eyes. o In the case of very dry eyes, the doctor may order an ointment to be administered along the inside of the lower eyelid. However, in this scenario, drops are usually better as ointments tend to gunk up the eye. Pulse Eventually, the pulse will feel weak. It may be slow or fast. Blood pressure will gradually drop until it is almost impossible to obtain. This is a normal process. Death When someone dies, his breathing may stop first while his heart goes on for a few minutes. Some people breathe for a short period after their heart stops. Very often, when someone dies and his muscles relax, the bladder and bowels will empty. His eyes may remain open and be fixed in one direction, or they may be shut and suddenly open at the moment of death. DEATH AND DYING l 225 What To Do Stay with your friend as he dies. o Make sure you are there for your friend, but not hanging on. Your friend will have to die: you don’t want to make it too hard for him by trying to keep him here. Let it be the way it is, and take the time you need to experience the moment and the way you feel. o You can help your friend die by giving him permission to do so. Examples of things to say: “Just relax, everything is okay.” “Let go when you’re ready.” “I’m fine and I’m going to be okay. You can leave me now, just let go.” o Once your friend has died and you feel enough time has passed, follow the Special Instructions listed on the chart found in Section 3. n Being there at the time of death People vary tremendously in their comfort with death and dying. The same applies with the body after death. Some people will spend hours sitting beside the body; others will not wish to see or touch the body again. On rare occasions, some people will react with great intensity and may need support. On the whole, people respond to the death very differently. No response is right or wrong. Most of us find being with someone when he dies is an extremely moving experience. Very often it leaves us feeling numb and sometimes frightened. These are normal reactions. People present at the time of death should be encouraged: Children and Pets • • To do as they feel, not as they or others think they should do. • To stay in the home a short time or a long time, but as long as they feel comfortable. • • To hold or touch the body, or not to touch the body at all. To go into the room as many times as they want, or not to go into the room at all if they do not want to. To cry or not to cry. Just be who you are. Many children are afraid of death. However, some children need to understand what has happened. If their parents allow it, let them touch the body. They often need to “reality test”; to tickle or pinch, to feel no pulse or breathing, to feel the skin temperature. They may ask questions, and the questions should be 226 l DEATH AND DYING answered accurately at his or her level of understanding. This is an important learning experience for a child and should be experienced with his/her parents. If it is child that is dying, the intensity of emotions experienced can be far greater than we might experience with the death of an adult. Parents and siblings need to be together and to have privacy. Honour these needs as you would for anyone else. Know that your own emotional reactions to the death of a child may very well be stronger than you anticipate. As with children, pets should be included in the dying process. Bring any pets into the room and let them be a part of the care team circle. Our experience has been that on rare occasions, the person in care is not able to let go and die until his beloved pet is present. Privacy, Silence and Goodbyes Always respect a person’s need for privacy at the time of death. This may be particularly important for your friend’s partner, spouse, children, parents and siblings. Some people may want to be alone with the body. Give them the opportunity to do so. Long periods of silence are not uncommon and should be respected. Say only what you feel, not what you think you should say. Make sure people say their goodbyes in the way they want. Some people will need support at this point, a hand to hold or a hug. You may need it, too. Reach out, and let people know what you need. n Death-related instructions Here are a few things you will need to do once death has occurred. There is no hurry in doing these things. If you feel you need help with these tasks, don’t be afraid to call someone. Spend as much time with the body as you wish. This may be a few hours, all day or all night. 1. DO NOT CALL 911, the Police or an ambulance. They are required by law to initiate resuscitation attempts and to transfer the body to the hospital. 2. Do call the family doctor or doctor on call. A doctor will need to certify the death. 3. Do call family members and friends as indicated on the telephone list in Section 3. Remember that for some people, it will be important to see the person dead. 4. Do call the funeral home when others have been notified and you are ready to deal with this. There’s no need to rush in making this call. Let the funeral home know how much time you may want to prepare the body. DEATH AND DYING l 227 n Preparation of the body after death There are a few things that need to be done before the body is transferred to the funeral home. Caring for the body can be a very important task for some people. Make sure those who wish to participate can join in. If a nurse is present, she can help coordinate these tasks, and look after any tubes or equipment that may be in place. Preparation of the Body Be aware of any religious or spiritual rituals that should take place before you begin preparing the body for transport to the funeral home (see the Special Considerations chart in Section 3). 1. If the head of the bed is raised, lower it so the body remains almost flat. Keep a pillow under the head and gently straighten out the body. 2. If the eyes remain open, you may wish to gently close them. Sometimes people die with their mouths open. You can keep the mouth shut by putting a rolled-up towel under the chin. This helps to keep the body looking as peaceful as possible. 3. After the doctor has arrived and before the funeral home attendants come, you may wish to bathe or dress the body. This can often be a very important task for some people. Make sure those who wish to be involved are not excluded. 4. Once the funeral home attendants arrive, discuss their procedures with them. You may want to be involved with shrouding the body or transferring it to the stretcher. 5. Take time to say your goodbyes before the stretcher is taken from the home. References Hospice King. Hospice King Manual. King City, Ontario: Author. 1984. Madalon O’Rawe Amenta and Nancy Bohnet. Nursing care of the terminally ill. Toronto: Little, Brown & Company. 1986. The Victoria Hospice Society. Hospice resource manual: Medical care of the dying. Victoria: Authors. 1990. 228 l DEATH AND DYING Notes SECTION 17 l 229 Grief and Bereavement n Introduction One of the most profound impacts of the AIDS epidemic has been the experience of confronting our mortality. AIDS has forced many of us to consider the fact that at some point in time we will no longer be. And although many of us have something to say about our feelings toward death and dying, most of us are probably saying how we would like to feel or how we think we ought to feel. However, when we are dealing with people who are dying, it is important to be honest and allow ourselves to get in touch with our real feelings about death and dying. The first and most important step to understanding our attitudes about death and dying is to recognize and truly get to know our own history with loss. Section 10 discusses loss, and you will do yourself a favour by reviewing it before reading this section. Once we are aware of our personal responses to loss and death, we can then move on to helping those who are coping with grief and bereavement. In doing so, we will learn more about ourselves; how we deal with loss and grief, and the meaning we attach to this experience. This section covers: • • • • • • • What are grief, mourning and bereavement? Common responses to death Responses to grief The process of mourning Grief and AIDS Bereavement care Taking care of yourself 230 l GRIEF AND BEREAVEMENT n Grief What are grief, mourning and bereavement? Grief is a natural part of life. It is a normal and expected response to any loss, not just death. It is the process that helps us adapt to the changes that come with loss. All of us grieve in our own way. Our grief is based on our perceptions of loss. These perceptions belong to us and do not need to be validated by others. What we feel is what we feel! Grieving can help bring the personal and private meaning of that which was lost to the surface. It can be a moment or a process of self-discovery that helps us to better understand something we have not previously considered. The process of grief takes time, often more time than we think. It touches all aspects of our lives: physical, psychological, emotional, social, cultural and spiritual. Grief is hard work. It takes energy, both physical and emotional, to cope with the changes that come with loss. It can also be painful, and at times it might seem impossible to resolve. But peace will come. Some people need help to grieve, to deal with old or recent losses. Unresolved grief can lead to serious physical and psychological problems that can make life unbearable. Mourning Mourning is the process we go through to undo, reshape or attach new meaning to our connection with what we have lost. It is an introspective process, both conscious and unconscious and helps us to deal with our grief. Mourning can also be a cultural response to grief. There is no one style of grief. Rather, mourning is a reaction that is socially and culturally influenced. Thus mourning and the rituals of mourning, such as funerals and burial, are an extension of who we are in the world and how we are connected to it. Mourning is also something that may last forever. For example, we remember and mourn those whom we’ve lost on special occasions (e.g., birthdays, anniversaries, special holidays) or when we return to certain places or hear familiar sounds, etc. There is nothing unhealthy about this. In fact, it’s an expression of how important that person was to us and how we honour their memory in a moment of mourning. If, however, mourning brings us back into GRIEF AND BEREAVEMENT l 231 a place of intense grief, then there are probably some unresolved issues related to that loss that need some attention. Bereavement Bereavement is the state of having suffered a loss. It involves both the emotional and physical responses of grief as well as the tasks of mourning that are used to cope with grief and loss. When we speak of those who are bereft, we are talking about people who have recently experienced a loss, are coping with grief and are going through the mourning process. n Common responses to death Although each of us experiences grief in our own way, there are some common responses to death. Like the tides of the ocean, these responses will come and go, lasting for different lengths of time and on their own schedule. Rarely, do they not appear at all. Feelings Shock, numbness, emptiness Indifferent to daily routines or activities Withdrawn or explosive Needing to review the death • • • • Thoughts Poor concentration, forgetfulness Daydreaming Anger, guilt Denial, disbelief Confusion, sense of “this can’t be real” Constant thoughts about the person who has died • • • • • • Body Tight chest, palpitations Shortness of breath Diarrhea, constipation, vomiting Crying, sighing Lack of energy, weakness, rigidity Dizziness, shivering, faintness Restlessness Loss of appetite, overeating Insomnia or sleeping too much Increased drinking and drug use Decreased sexual drive • • • • • • • • • • • 232 l GRIEF AND BEREAVEMENT Social Distance from others Lack of interest in others’ activities Unrealistic expectations Poor judgment about relationships • • • • Spiritual Blaming God or life Lack of meaning or direction in life Wanting to die, to join the dead person • • • Problems in Grief Some of us have learned to deal with loss in ways that make the experience of grief very difficult. When the process of mourning is avoided, some of the following problems may arise: • • • • • • Loneliness Loss of self-esteem Changes in lifestyle Difficulty coping with loss Conflict with family and friends Difficulty establishing a new identity after the loss For some people the process and work of grief is too much to bear or it takes over our lives. When this happens, we call it “complicated grief.” The following may indicate the presence of complicated grief and the need for intensive counselling: • • • • • • • Complete denial Dependency on drugs and alcohol Severe depression that will not go away Death wish Chronic health problems Major personality changes Loss of control over decision-making When the signs of complicated grief become apparent, support and encouragement should be offered to help bring the person to the realization that intensive work with a grief and bereavement counsellor may be required. If you are that person, it may be important for you to pull away from care team work for some time and invest your energy into getting some counselling. GRIEF AND BEREAVEMENT l 233 Anticipatory Grief Anticipatory grief refers to doing the work of grief before the actual loss has occurred. Usually, partners, spouses, family members, friends and caregivers are anticipating their loss due to death. Here, the work of grief has already begun and is sometimes accomplished before death has occurred. Your loved one may also be anticipating the loss of her life or worrying about your anticipation of loss. Depending on the disease processes involved, your loved one may be anticipating the loss of her sight or mental functioning. Whatever the anticipated loss, it is important to talk about these feelings as you experience them. The signs of anticipatory grief include: • • • • Depression Heightened concern for your loved one Rehearsal of the death Attempts to adjust to the consequences of the death Anticipatory grief also allows for: • • • • n Absorbing the reality of loss gradually over time Finishing unfinished business (feelings, resolving conflicts ) with the person Beginning to change assumptions about life and identity Making plans for the future so the plans will not be felt as betrayals of the deceased after death Responses to grief For many years, grief and bereavement workers used Dr. Elizabeth Kubler-Ross’s model to explain five stages of grief: denial, anger, bargaining, depression and acceptance. As more people joined the field, new ideas and theories developed and this work continues to evolve. Today, grief and bereavement workers generally agree that the five stages of grief are better understood as responses to grief that may or may not happen. Shock or Numbness Guilt This phase involves many of the physical symptoms described previously. Even when death was expected and there was time to prepare for it, the reality of death comes as a great shock. You might feel numbness all over your body or the sensation that it is covered by a heavy cloud. For some, the death may not seem real at first, then suddenly, out of the blue, the shock hits at full force. Others will use denial to protect themselves from the pain of grief. Many people feel a sense of failure after someone has died. A period of, “If only I had done this or that.” is common. Some people will search for forgiveness from those who are left behind, but forgiveness must come from 234 l GRIEF AND BEREAVEMENT within. Others will feel guilt out of proportion to their responsibility, or will feel guilty when it is not appropriate. Anger Anger is a common and normal reaction to death, and is usually directed at the person who died, “How could you leave me?” However, since it is very difficult to be angry at someone who is dead, the anger gets displaced to other persons or things. It comes in various degrees ranging from mild irritability to rage. Anger needs to be expressed. Otherwise, it will turn inward and cause depression and physical problems. Depression Depression is a natural response related to the feelings of great sadness and loneliness that come with the death of a friend or loved one. It is a difficult time, and one that needs to be experienced. It can be even more difficult when those around us expect us to get over it, “Life must go on.” “You must pull yourself together for your children.” Grieving takes time; don’t rush the process. Resolution Resolution is the process of accepting our loss and integrating that loss into our life so we can remember our loved one with joy rather than deep pain. Once we have resolved our grief, we can move on to develop relationships with others. Remember, these phases of grief do not have to happen in any particular order, and that they will come and go. There are good times and bad times. Some of the difficult times to look out for are the first anniversaries of your loved one’s death, birthday and other special events or holidays. During these difficult times, it is important to remember that, despite society’s negative attitudes about death and dying, grief and mourning do not represent any sign of weakness, failure or lack of faith. n The process of mourning We’ve said that mourning is the process we go through to cope with our grief. Unlike the phases of grief, however, mourning generally seems to follow a progressive path from accepting the reality of the loss to a comfort with reinvesting energy in new relationships. Accepting the Reality of Loss The first task of mourning is to face the reality that our friend is dead. The purpose is to move us out of shock, disbelief or denial. We can face the reality of death by talking about the dead person, how she died, the funeral, burial or memorial service. Some people will need to see the person dead in order to believe it is true. However, this is not always possible, so talking about the circumstances surrounding the death will be helpful. GRIEF AND BEREAVEMENT l 235 Experiencing the Pain of Grief It is virtually impossible to lose someone you have been deeply attached to without experiencing some level of pain. All of us who are bereft will experience pain in different ways and in different intensities. We need to feel this pain and know that someday it will pass. Sometimes it can be easier to express our pain to someone who knew the person who died. Those who choose not to work through the pain of grief may find themselves with difficult physical or psychological problems. Feelings of shock, anger, guilt and depression may need to be expressed before the pain of grief can be felt. Adjusting to an Environment in which a Loved One is Missing Understanding the role that the person who died played in our life is the first step toward adjustment. Very often we are not aware of these roles until after our friend is dead. Sometimes it becomes necessary to take on the roles that were formerly performed by the person who died (e.g., an income provider, parent, caregiver of another, etc.) People who do not recognize the role of the person who died often promote their own helplessness. Withdrawing Emotional Energy and Reinvesting it in Another Relationship Many of us have great difficulty letting go of our emotional attachment to the person who died. We may feel that in doing so we are dishonouring the memory of our loved one. Some of us are frightened with the prospect of investing our emotions in another relationship, because it, too, might end with loss. This is especially true now that AIDS is in the world. This task is often the most difficult to accomplish because it means letting go of the past and moving on with life and new relationships. Often people who get stuck at this point later realize that, in some way, their life stopped at the moment of loss. n Grief and AIDS Although we have said several times that grief is a natural response to any loss, there are indeed some unique factors associated with grief and AIDS. Fear is the reason these factors exist and is reflected in our societal attitudes about sex, death, certain behaviours and marginalized communities. These attitudes shape the way society responds to concerns and issues that are traditionally taboo in our western culture. The impact on people living with HIV and AIDS and on those who care for them can add complex dimensions to their grief, mourning and bereavement. Multiple Losses The epidemiology of AIDS and HIV infection has clearly left its mark on certain groups and communities. In terms of numbers, gay and bisexual men were hit hardest by the HIV epidemic. To date, no other group in Western society has experienced more death and loss related to AIDS than the gay community. This must be acknowledged when we are considering the needs of 236 l GRIEF AND BEREAVEMENT those who are bereaved and who are connected to the gay community. Because of AIDS, the experience of dealing with multiple losses and cumulative grief is far too common in the gay community. Many people have lost all of their friends. Others have lost several partners. Some families have had several family members die with AIDS. For many, the result is grief overload. When a person is grieving multiple losses, there are differences in the patterns of grief. These differences are based not on the number of deaths but on the number of changes in the person’s life. This experience of coping with extensive change often leads to a loss of sense of self. Thus, before a person can begin to grieve the loss of others in the more usual pattern, she must focus on herself and struggle to find new meaning in a world of multiple loss and change. As the epidemiology of HIV and AIDS continues to evolve, we are beginning to see the experience of multiple loss and cumulative grief in other communities such as women, intravenous drug users and Aboriginals. For most of us, our experience with loss and grief in these communities is very limited. This limitation, in the face of such rapid growth in the magnitude of loss, can leave us feeling quite helpless in our role as caregivers. And even though the number of AIDS-related deaths in the gay community may be going through a period of decrease due to new treatment options, we may be unable to catch our breath as the numbers of deaths in other vulnerable communities begins to rise. Communities will continue to experience multiple loss, so we must bear this in mind as we commit ourselves to caring for those who are dying. Communities in Grief The multiple losses that are associated with the AIDS epidemic have threaded grief into the living fabric of several communities and cultural groups. For example, members of the gay community mourn what sometimes feels like the death of their whole culture. This process of mourning comes at a time when gay culture is just beginning to blossom and be recognized. Our large urban centres mourn the deaths of hundreds of intravenous drug users, their partners and children. Aboriginal communities face the eradication of entire family bloodlines as HIV moves on and off reserves. More and more, families are coping with more than one family member being infected. The majority of our palliative care services are based on western (white) models of health and medicine and have some way to go to appreciate the diverse cultural and religious beliefs of Canada’s many nonwhite communities. The point is that living with grief has become a characteristic of community life for numerous facets of society. As a result, traditional values and beliefs GRIEF AND BEREAVEMENT l 237 related to death, dying and grief are being questioned. This process of change will influence our experience with grief, mourning and bereavement. Phobias Society’s attitudes around the taboos we’ve already mentioned have been expressed in the form of numerous phobias (fears or aversions): homophobia, AIDSphobia and the fear of drug users (viewed by many as criminals) are just a few. These phobias have served to target, falsely, these and other marginalized communities as the cause of AIDS. This assignment of blame can be a powerful negative when dealing with grief. For example, some homosexuals have experienced internalized homophobia: feeling shame and self-hatred for being homosexual. They may see AIDS as a punishment for being gay. And the same can be said for drug users, sex trade workers, etc. These feelings of shame and self-hatred can lead to depression and complicated patterns of grief. Although legislative advances are being made with regard to same-sex relationships, society’s attitudes continue to negate homosexual partnerships. This reality can result in disputes over wills and insurance claims, lack of permission to participate in funerals, and the rejection of requests for bereavement leave. All of these invalidate the grief experience and make it profoundly difficult for those who are bereaved to move forward with their grief and mourning. Secrecy Fear of Contagion Phobias have caused many individuals to keep the cause of a friend’s death secret. If we are afraid to talk about the death to family, friends and employers, we may experience an actual or superficial denial of death. This may lead to isolation and a delayed grief response which may in turn impact on their ability to meet the rigours of day-to-day living. The partners of those who have died with AIDS may worry about contracting AIDS as a result of the relationship. Partners who are HIV seropositive may fear that the stressors of grief will further compromise their immune status or even result in a diagnosis of AIDS. Lack of information about HIV transmission may leave family members and friends fearful of contagion or anxious about their own health. Just imagine how these feelings might impact on one’s grief or create a sense of anticipatory loss. n Bereavement care Bereavement care begins at the time of loss and continues with ongoing outreach through the first year of bereavement. It requires a commitment to “checking-in” regularly with the those who are bereaved, giving them a 238 l GRIEF AND BEREAVEMENT chance to talk about how they are doing, monitoring their progress and assessing whether or not they need additional help or support. Caring for Those Who Are Bereaved Understanding your own losses and personal attitudes toward them is the first important step to helping those who are bereaved. If you are aware of your own feelings, especially your feelings of helplessness, you can be more realistic about what you can offer in terms of support. o When you can, be there for those who are bereaved. Shortly after the funeral and burial are over, people seem to disappear, and the bereaved are often left alone. But this is when they need support. When you are with them, be present; open yourself to let them in and share their pain. o Encourage the bereaved to feel what they feel and to talk about their feelings. Talking about feelings does not create them: sadness, anger, guilt, hopelessness are already there. Take the time to listen to others talk about their grief. Listen with acceptance. Don’t judge what the loss means to them. o Asking gentle questions about the death and mentioning the name of the person who died can help people to start talking. Some may talk to distract themselves from their feelings. Moments of silence can help bring feelings to the surface. o Offer time and encouragement rather than advice. People often realize for themselves what it is they need to do. o Read about grief and mourning. This will help guide you through your discussions with people who are bereaved. o Some people feel it is important not to get too involved, to eventually bow out of the grieving circle. For some this may be important, but the healing process is facilitated by the expression of emotion. As you develop trust in grief as a healthy process, you will feel comfortable with expressing emotion, and this confidence will be communicated to others. Taking Care of Yourself One of the most frequent and potentially hazardous outcomes of the care team experience has been the extent to which volunteers throw themselves into this work. No matter how much training is provided and how many reminders are given, self-care usually gets pushed aside by the majority of AIDS caregivers. Regardless of your relationship to the person in care, it is unlikely that you will walk away from a care team experience feeling nothing after a death. Don’t forget about yourself and your own grief. You have a right to experience and work through your loss. And you don’t have to push it completely aside in order to still be open and available to those who are also bereaved. GRIEF AND BEREAVEMENT l 239 o Accept the fact that you need to grieve and to feel your feelings. It’s okay to cry and to let your feelings out. o Talk about your feelings to someone you are comfortable with; someone who is a good listener. Talk with this person often. o Take your time in resuming your regular activities. Be patient with yourself when you are confused or forgetful. o Look after yourself physically. Eat well, exercise, and gets lots of rest. Do something nice for yourself each day. o Deal with guilt. If necessary, get help. o Explore your understanding of the meanings of life and death, and let this be a process of growth. o Don’t isolate yourself. Meet with old friends and talk about your loss. o Postpone major decisions until you feel comfortable with your grief and have moved toward a sense of resolution. o Get help if you need it. Visit with a counsellor or join a support group where you can share your feelings with others in a similar situation. n Conclusion Grief, like birth and death, is a universal experience. It is not an illness that needs to be cured or a disability that needs constant repair. Grief is a human process of restoration that, daily, keeps us in check with our deepest responses to life’s ongoing losses and change. Grief helps us to free ourselves of sorrow so we can celebrate and enjoy life. References Mount Sinai Hospital and Casey House Hospice. A Comprehensive Guide for the Care of Persons with HIV Disease - Module 4: Palliative Care. Toronto: Authors. 1995. Kairos House. Some Thoughts About Grief. (Unpublished manuscript). San Francisco, CA: Author. Elizabeth Kubler-Ross. On Death and Dying. London: Collier-MacMillan Ltd. 1969. Therese Rando. Grief, Dying, and Death: Clinical Interventions for Caregivers. Champaign, Illinois: Research Press Company. 1984. Therese Rando. Loss and Anticipatory Grief. Lexington, MA: Lexington Books. 1986. The Victoria Hospice Society. Hospice Resource Manual: Medical care of the dying. Victoria: Authors. 1990. J. William Worden. Grief Counselling and Grief Therapy: A Handbook for the Mental Health Practitioner. New York: Springer Publishing Co. 1982. 240 l GRIEF AND BEREAVEMENT Notes SECTION 18 l 241 After Death n Introduction Families and care teams need to remember that caregiving continues after the death of a loved one. At this stage, our focus turns to supporting those who are left behind and bereaved. Support may involve spending time with the bereaved and listening to them express their feelings of grief. It may also involve practical assistance in the areas of planning a funeral or memorial service, closing down an apartment or home, distributing personal effects and belongings, finding a new home for a pet, etc. In Section 16 we offer some practical suggestions concerning what to do with the body at the time of death. Section 17 addresses the issues of grief, mourning and bereavement. The purpose of this section is to provide some direction on practical matters that need to be addressed after your friend has died. This section will cover: • • • • • n Funerals and memorial services Legal and financial matters Closing down someone’s home Distributing personal belongings Taking care of the care team Funerals and memorial services Although slightly different, funerals and memorial services are rituals that: celebrate the life of someone who has died; perform religious rituals or spiritual traditions; and provide a time and place for loved ones and friends to gather, share their grief and support each another. Funerals usually take place a few days after death and involve the presence of the body in a casket (coffin) or as ashes in an urn (following cremation). Sometimes cremation occurs after the funeral. Funerals may be held in a place of worship, such as a church, temple, mosque or synagogue. They may also take place in the chapel of a funeral home or cemetery, in someone’s home or even outdoors. When a large number of people are expected to attend, funerals should take place in venues large enough to accommodate everyone, such as a community hall or public auditorium. 242 l AFTER DEATH Some religions have strict rules about funeral rites, burial procedures and whether the body should or cannot be cremated. It may be important to observe these rites. Memorial or remembrance services traditionally do not involve the presence of the body and may be held any time after death. Sometimes more than one service is held, for example, different services in different cities. A memorial service does not usually involve the same degree of attention to religious rites as a funeral, but this is not to say that religion has no place at a memorial service. The service is based on what your friend and his loved ones have planned. n Planning the service It is helpful when your friend articulates his wishes for a funeral or memorial service before he dies. Some people plan their own funerals in great detail and have them recorded in their will. Often, these plans are discussed with a funeral director, religious or spiritual leader and the executor1 of the will. Sometimes, the plan is to have nothing done at all, except for an immediate burial or cremation. When no plans are in place, partners and family members will need to decide what to do. Here are some things to consider. Don’t feel that you have to follow any or all of the suggestions on this list. o Type of service: Funeral, memorial service, burial only, etc. o Place: Where should the service take place? This may depend on the type of service you want to hold, for example, a church funeral. Is the place large enough, easy to get to, etc.? o Date and time: When should the service take place and at what time? Do you need to hold the service right away due to religious rites? Or can you wait a couple of days to give people advance notice or to allow time for family and friends to arrive from out of town? o Obituary notice: A funeral director can help you arrange for an obituary notice to be placed in the newspaper(s). You don’t have to follow the “standards” of obituary notices. Say what you want, how you want. Your friend may have prepared his own obituary notice. Obituaries can announce 1. Note: This term is used in the Common Law. The Civil Code term is “liquidator”. For more information on the various provisions of Common Law and the Civil Code, see the section entitled “Legal and financial matters”. AFTER DEATH l 243 the date, time and location of the service and information such as “in lieu of flowers, a donation to ....... would be appreciated.” o Make lists: Make a list of who needs to be informed of your friend’s death and call these people to advise them of the service plans. You may also want certain people to participate in the service, so get in touch with these people first. o Flowers: Traditionally, flower arrangements are sent as condolences or to decorate the church or hall. You will need a plan for what to do with flowers after the service. Should they go to family, friends, neighbours, the hospital, hospice or local AIDS organization? o Program: Once you have planned the service program, you will need to have it prepared for distribution at the service. Funeral homes can help with this, but many people like to be creative with this aspect of service planning. A picture of your friend may be included or perhaps a favourite poem or verse. Make sure you print or photocopy enough copies. Many people like to keep a service program as a memento of the service and in remembrance of their loved one or friend. People who are unable to attend the service often appreciate receiving a copy in the mail. o Hospitality: You may need to arrange accommodations and meals for family and friends who are coming from out of town. Child care may also need to be arranged. Coordinate pickups at the airport, train or bus station. o Visitation or wake: You may want to hold a wake before the service where friends can gather to support each another, offer condolences to the family and celebrate your friend’s life. A more formal version of a wake is a visitation at the funeral home prior to the funeral or memorial service. A visitation can provide those who are unable to attend the funeral with an opportunity to meet with the bereaved and perhaps view the casket. o Pallbearers: If a coffin is part of the service, you may want to select pallbearers and notify them. o Burial plans: Part of planning the service may include arranging the burial. See burial options below and make the appropriate arrangements. o Reception: A reception may be planned for after the service or burial. Generally, refreshments are served. What would you like to serve and who will take care of it? A caterer, family and friends, or church group? 244 l AFTER DEATH n Sample service program In the event that your friend did not plan his funeral or memorial service or left only a few wishes to follow, it will be up to those left behind to plan the service program. Here are some things you might like to consider. o Instrumental music: It is nice to have quiet music playing while people gather for the service. It helps to set the mood, providing a reflective space for people to prepare themselves for the service. When selecting the type of music to play, begin with pieces your friend enjoyed. o Singing: Singing hymns or songs can be a wonderful way to involve those who are attending the service. Solo performances by friends or invited performers can also be worked into the program. Selecting your friend’s favourite hymns or songs will have special meaning. Explain the significance of your choices in the program or in a brief introduction. o Religious rites: If certain religious rites are to be followed, you will need to work with the presiding religious or spiritual leader to plan these components of the service. Members of the family of friends may be asked to participate at certain moments during the service. o Prayers: Special prayers may be selected or written especially for the service. These prayers can be read by anyone and at different times throughout the service. o Eulogy: You may want one or two people to deliver a eulogy honouring the life of your friend. There are no rules about what should be said. Sometimes, people write their own eulogies and ask someone close to them to read it at their service. o Reminiscences: Some services include a time for those in attendance to stand up and share reminiscences about your friend. These may be planned, left open to those who wish to speak or both. o Visual materials: A picture of your friend may be placed near the coffin or urn or at the entrance where the service is being held. Candles could be available for people to light as their own special offering of remembrance. A book of remembrance may be available for family and friends to write a few words either before or after the service. This book will become a meaningful memorial for the family. Slides or videos have also been used as visual aids accompanied by a eulogy or some music. AFTER DEATH l 245 o Silence: A moment of silence might be included to offer those in attendance an opportunity to reflect, meditate or offer personal prayers during the service. o Readings: Special readings may be offered as part of the service. These might be scripture readings, poems or whatever is most appropriate and meaningful. Telegrams or letters from people unable to attend may also be read at the service. o Procession: At the end of the service, the partner and family may wish to leave their seats first and gather at the back of the church or hall. This gives them a chance to prepare to greet people leaving the service who may wish to offer their condolences and support. o After the service: The program should include a short note about any plans for burial or a reception following the service. n Burial Burial (interment) may follow immediately after the funeral service or at some other convenient date and time. If burial involves a coffin, it usually occurs right after the funeral. The family may wish to designate burial as private. Sometimes the coffin is sent to a crematorium where the body is cremated followed by a burial of the ashes, or commendation to a columbarium (a sort of mausoleum that has spaces for several urns). Cremation is usually much cheaper than coffin burial but these costs vary from cemetery to cemetery. Should a body need to be transported to another city or country, the funeral director can help you make the necessary arrangements. Certain jurisdictions have bylaws governing burial and disposal of ashes. Your funeral director can advise you of these rules. For instance, some cities have rules that restrict disposal. (Quite frankly, if it’s a private affair, who’s going to know the difference.) Another aspect of planning the burial includes selecting the grave site and ordering a gravestone or foot stone. The same applies to the placement of ashes in a columbarium. The cost of gravestones varies and is usually directly related to the size, style and type of stone. This is a personal matter and may have been planned before death. Some families have grave plots or mausoleums in cemeteries so the grave, or foot stone, will look similar to those of other family members. Gravestones can be pre-ordered and ready at the grave at the time of burial. More often, however, they are delivered to the grave at a later date. The placement of a gravestone can become an important part of the grieving process and often represents the final goodbye. A small gathering or special service is sometimes arranged for this occasion. 246 l AFTER DEATH n Costs There are costs associated with funerals, memorial services, cremation, burial and grave preparation. Additional fees (sometimes optional) may also be charged for grave maintenance, such as grass cutting, seasonal flowers, etc. In some cases, funeral and burial costs have been prepaid through special plans with funerals homes, memorial societies, funeral insurance plans, etc. Any costs over and above the conditions of the prepaid plan will have to be covered by the estate. Sometimes, a person’s will states that all funeral costs should come directly from the estate. When there is no estate, or if the person dies while receiving social assistance or other benefits, government social services may cover funeral and burial costs up to a certain limit. These limits are low compared to the cost of funerals and burials. Government-paid funerals are administered through the public trustee’s office (see Public Trustee below). Sometimes, families and friends will pitch in to cover these costs. However arranged, the executor will have to play a role in making decisions about what the estate can afford. n Legal and financial matters There are several legal and financial matters that need to be taken care of when someone dies. How these matters are managed will depend a great deal on whether a will was prepared before death. The following paragraphs offer general explanations about provisions under Common Law (used in all of provinces except Quebec) and )the Civil Code of Quebec. These explanations are intended as a rule of thumb only. You should consult a lawyer or another professional before making a decision. WhenThere Is No Will When someone dies without a will, the Office of the Public Trustee becomes the executor of the estate. However, a spouse, child or other heir can apply to the Court to be appointed executor of the estate. When the executors or beneficiaries of a will cannot or will not act to settle the estate, the Public Trustee will be appointed to take over as executor. A person can appoint the Public Trustee as executor in their will. In Quebec When someone dies intestate (i.e., without leaving a will), the heirs are responsible for liquidating the estate. They must appoint a liquidator in keeping with the provisions of the Civil Code. If people have no will or heirs, their property is managed for ten years by the Public Curator who then disposes of it AFTER DEATH l 247 as deemed appropriate. This time period is intended to allow possible heirs to come forward. When There Is a Will There is no law that states a person must have a will. However, writing a will can help ensure that your wishes about inheritance are respected. When preparing a will, you will need to appoint an executor. The executor is responsible for carrying out the instructions stated in your will (i.e., settling your estate). Generally, you should appoint someone you trust and who you think will outlive you. You should also appoint someone as backup or coexecutor. Each province has its own basic guidelines regarding how to prepare and notarize a will (make it legal). You can obtain a copy of these guidelines through the Office of the Public Trustee or your provincial law society. Likewise, there are countless resources available in libraries and bookstores that address wills and estate planning. Seeking legal advice is a good idea, but costly. Many financial institutions (e.g., banks, trust companies, credit unions, etc.) have estate planning divisions that can help. There are three important things to remember when writing a will: 1. Just do it. Not only will it protect the inheritance, but it can help prevent (or reduce) conflict between beneficiaries. 2. Be specific and clear. The more detail you provide, the easier it will be for the executor to settle your estate. 3. Make sure your executor, family member or friend knows your funeral and burial wishes. People often include this information in their will, which can help when settling funeral and burial costs. However, wills are generally read after the funeral, so people need to know what your wishes are before the reading of the will. It’s a good idea to record these details in a separate document. Other legal matters that need to be taken care of before death may include updating documents that describe joint tenancy or joint ownership of assets, such as bank accounts and property. Assets in joint tenancy do not form part of the estate. Review and update insurance policies or retirement investment plans. Usually, these plans do not form part of the estate because you appoint a beneficiary in the policy or plan. In Quebec There is no law that requires people to have a will. However, writing a will can help ensure that your wishes about inheritance are respected. When preparing a will, you will need to appoint an estate liquidator. The liquidator is 248 l AFTER DEATH responsible for carrying out the instructions stated in your will. Generally, you should appoint someone you trust and who you think will outlive you. You should also appoint a backup liquidator. In Quebec, there are three types of will: a notarial will, which is drafted by a notary; a witnessed will, which can be written by mechanical means and signed by the testator and two witnesses; and a hand-written will, which requires no witnesses. Only the notarial will is considered an authentic instrument. If your friend has left a notarial will, the estate can be liquidated immediately. If any other type of will is left, the document must go through the probate process before further action is taken (see heading, “Probate” below). You can obtain brochures on wills and estate planning from Communication Québec. Bookstores and libraries are another good source of information. However, check where the book was written to ensure that the information it contains applies to Quebec. It is a good idea and relatively inexpensive to consult a notary when drafting a will. Many financial institutions (i.e., banks, trust companies, credit unions) offer estate planning services. n Financial documents Your executor should know where all financial and insurance documents are kept (i.e., in the home or in a safety deposit box). The same applies for any active utility, credit card, loans or other payable accounts. At the time of death, the executor will need to assess the total debt of the estate and make the necessary arrangements for payment of outstanding accounts. Some of these accounts may have insurance clauses that will cover the debt. If there will be a delay in meeting payments, consult with creditors and ask for more time before the payments are due. As with debt, the executor will need to assess total income. This means looking into retirement investments, insurance and employee benefits, life insurance, social security death benefits, union and fraternal benefits, protection through a credit union, etc. When reviewing these sources of income and death benefits, check to find out if there will be survivor income from these sources. n Probate Probate is a court procedure that verifies a will and clears title to property inherited through a will or under certain laws. Probate proceedings provide an orderly inheritance process, but may be costly and time consuming (sometimes a year or more). Generally, assets are frozen until a will has gone through the probate process. A lawyer or estate management professional can help an executor manage pressing financial obligations during the waiting period. Once again, there will be costs related to using these professional services. AFTER DEATH l 249 In Quebec Probate is a court procedure that verifies a will and clears title to property inherited through a will or under certain laws. Unless one of the heirs challenges the will, probate takes one or two months and is not very expensive. Generally, assets are frozen until a will has gone through the probate process. A lawyer or estate management professional can help a liquidator manage pressing financial obligations during the waiting period. These services are not free of charge. If your friend has left a notarial will, the liquidator can begin to administer the estate immediately. However, any other type of will is subject to the probate process prior to liquidating the estate. (For more information on the different types of will, see the section “When There Is a Will - In Quebec”). The keys to managing the legal and financial matters of an estate are: be careful, go slow, and seek the advice of someone who is experienced in these matters or is a trusted business advisor. n Closing someone’s home The first thing to do is to find out whether your friend rented or owned his home or apartment. If rented, the executor needs to review the lease and discuss lease termination with the landlord (or perhaps a lease transfer to someone else per the terms of a pre-death agreement). When death occurs close to the end of the month, a decision will need to be made whether to get everything out before the end of the month or to pay rent for one additional month — to “buy” some time to take care of your friend’s personal belongings. If there is money in the estate to do this or someone is able to cover the rent for an additional month, this may be a good idea. Rushing through the process of taking care of your friend’s belongings might result in decisions that you may regret. If the home, condo or apartment was owned or co-owned by your friend, the executor will need to follow the terms and conditions outlined in the mortgage, deed of ownership, etc. It may be as simple as a co-owner continuing to live there while the appropriate paperwork is completed to reassign ownership of the dwelling. The same procedures should be followed for other dwellings, such as a summer cottage. When dealing with ownership issues and mortgages, it is important to seek professional advice from a lawyer and/or financial institution estate manager and, perhaps, a realtor. Based on the decisions regarding what to do with the home or apartment, the executor will need to get in touch with various utility companies, such as hydro, telephone, cable, the city (water and property taxes), etc. Dates for termination of services and terms for closing accounts will need to be arranged. 250 l AFTER DEATH It may be necessary to contact the landlord or condo manager to arrange access to the dwelling and to make provisions for someone to stay in the apartment while the household is being dissolved. Ask about access to any storage facility in the building. Surprisingly, people often forget to inquire whether a storage locker was used. The contents of these lockers will need to be included in the disposition of personal belongings. n Distributing personal belongings Taking care of your friend’s personal belongings can be painful, especially for partners and family members. Unless there is a reason to get this job done quickly, there’s no need to rush. Take your time. Begin the work only when you are ready. The process of going through your friend’s clothes, drawers and cupboards will probably stir up strong feelings or painful emotions. Some people like to do this work alone; others need the company and support of someone close. It is often helpful for a small group of people, including the executor of your friend’s estate, to get together to assess how much work needs to be done. The executor will know what needs to be taken care of first or what might have to wait until the will goes through probate. Any pets that are left behind must be looked after right away. Did your friend make arrangements for someone to take care of the pet after his death or leave instructions on what should be done? Some people leave instructions for a pet to be euthanised after their death. Others hope a new home can be found. Check first with family and friends to see if anyone wants to welcome the pet into their home. If no one comes forward, you may want to post a notice in the community or contact the Humane Society for suggestions on what to do. Hopefully, your friend has left a list of “directives” to instruct the executor what to give, and to whom. This is a list of special items or family heirlooms that have particular meaning to certain people and your friend. This list may or may not be included in the will. Legally, the executor does not have to follow the list of directives, but having the list can help resolve conflict between family and friends. It may be important to add people and items to the list of directives after your friend’s death — to identify special mementos that people may request, or which you feel are appropriate matches, although not on the list of directives. Don’t feel pressured to give anything away until you’re ready. Take the time; you need to make sure that the request is appropriate. Ask these people to wait. If you’re not sure what to do, speak to other people — the executor, for example — and get a second opinion. Once something is gone, it’s generally very hard to get it back. AFTER DEATH l 251 What To Do It would take several pages to specifically suggest what you might do with your friend’s personal belongings. Instead, here are some ideas on how to get the job done and some helpful resources. Before anything leaves the home, make sure you consult with the executor of your friend’s estate. It may be necessary to sell certain items in order to generate revenue to reconcile the estate (pay off debts, etc.). o Perishables: First, deal with perishables, such as food items in the refrigerator, freezer or cupboards. Water and care for plants until you’ve found a new home for them. o Personal documents: These items include financial statements, insurance policies, bills, personal letters, diaries, work-related documents, photo albums, etc. It’s a good idea to go through these items at a separate time. Should you want to do this at a later date, collect these items first and store them in a safe place so they won’t not get lost in the cleanup or viewed by others who shouldn’t see them. The executor will need access to some of these documents in order to begin the process of settling the estate (see legal and financial matters above). o Medical equipment: Arrange to return any medical equipment that was on loan. If you’re not sure who owns it, ask the Home Care nurse or someone else on the care team. If the equipment was purchased, then it could be given to someone else who needs it, donated to your local AIDS organization, hospice or the Red Cross or sold for estate revenue. o Drugs and supplies: Left over drugs can be taken to a pharmacy for disposal. Don’t flush them down the toilet. However, in some cities, there may be a system in place where drugs can be given to an AIDS organization, doctor or other service that will get them to someone who really needs them. DO NOT DO THIS YOURSELF or give the drugs to someone on the care team. You could get into problems for “trafficking.” Caregiving and other medical supplies may be donated to your local AIDS organization or hospice. If purchased, it may be possible to return them for a refund, but this is difficult to do unless the supplies remain securely packaged. o Clothing and linens: Many people will consider certain items of clothing as a memento of your friend. Put these special clothing items aside. The rest can be sold in a garage sale or donated to a local organization. The same applies to bed, bath and table linens. o Kitchen items: These items can be given away or sold in a garage sale. Certain appliances may still hold significant value so it will be important to 252 l AFTER DEATH consult with the executor before disposing of these items. The same rule applies to special china, crystal, flatware and silver. o Furniture: Dealing with furniture can be a chore — especially large items, such as pianos and bookcases. Furniture, TVs, stereo systems, etc. may be given away, sold or donated. Special care should be given to antiques or family heirlooms. It may be necessary to have these pieces appraised for their value before a decision is made on what to do with them. Consult with the executor. o Art: Paintings, prints, photographs, sculpture, objets d’art and other collectibles may hold special meaning for certain people as well as represent a significant dollar value. Great care must be taken when distributing these items. If not directed for distribution (for example, to an individual, gallery or organization), the executor should be consulted. These items could be sent out for auction or sold privately, with sale proceeds going to the estate or designated charities. o Books and music: Some people have large collections of books and music (CDs, tapes, albums, videos, etc.). Some books are family heirlooms or special editions that hold great sentimental and/or dollar value. Treat these with care. Books and music items also make excellent mementos for family and friends. These items can be given away, sold or donated to various libraries or organizations, based on the subject matter. o Vehicles: Cars, vans, trailers, boats, etc. may be listed as directives to family or friends or even an organization. Whatever the case, given away or sold, there is some paperwork involved when transferring ownership of a vehicle and its license. This should be handled by the executor and in accordance with provincial regulations. The list goes on and on. Once everything that has been directed for distribution is given away, the remaining items in the household can be donated or sold through an auction house, private sale (newspaper listing) or at a garage sale. Should you decide to hold a garage sale, get as much help as you can. Choose people you trust who may not have been as close to your friend as you were. It will be difficult for you to see your friend’s belongings sold and you may need to take several breaks from the sale. You may not want to be there at all. The executor will need to set the rules on how to manage sales, since the revenues will probably need to go through the estate. AFTER DEATH l 253 n Taking care of the care team Throughout this manual we have addressed the need for individual caregivers, and care teams as a whole, to care for themselves and each other. While it is essential to do this while your friend is alive, it is equally important to do it after his death. As discussed in Section 17, care team volunteers are not exempt from the experiences of grief and bereavement. Once the funeral or memorial service has taken place and before life moves forward with new experiences and relationships, make sure the care team takes the time to meet and “debrief” about the experience of caring for your friend. Meet as often as necessary to work through your feelings, reactions and what you learned through the care team experience. Honour yourselves and the care you provided. Celebrate the moments of joy you experienced and appreciate the lessons you learned, no matter how difficult. It is important to do this simply because you may not be asked to be involved in any of the activities described in this section. Sometimes, the connection you had with your friend’s partner, family and friends suddenly disappears. It may be too difficult for them to maintain the relationship at this time. While that can be hard to deal with, remember, you have each other and those who support you in your life. Reach out to them, hold them up and let them do the same for you. Regardless of the outcomes after death, you were part of a process that honoured the dignity of another person. In whatever way, you helped your friend take control of his living with dying and his death. This is a gift of the highest order and will remain with you for the rest of your life. References Ernest Morgan. Dealing Creatively with Death. A Manual of Death Education and Simple Burial. Bayside, NY: Barclay House. 1990. Paul Kent Froman. After You Say Goodbye: When someone you love dies of AIDS. San Francisco, CA: Chronicle Books. 1992. 254 l AFTER DEATH Notes SECTION 19 l 255 Further Reading & Resources n Introduction Before reading this section, remember, your most important resource is you. Many of us often underestimate our abilities and capacity to learn. All of us have tremendous potential and in more ways than we can imagine. Believe in yourself, in what you know and in what you can do. More often than not, you will be surprised with how much you can handle and how much you can understand. It would be virtually impossible to list every potential resource that may help you in your work on a care team. Instead, this section is intended to inform you about some of the information that is out there while, at the same time, point you in a direction where you can find more. Many new resources will be developed after this manual is printed. Don’t forget the value of the care team log as a primary resource. This is where you will find loads of important information about what works and what doesn’t work with respect to caring for your friend. Read it often and remember that what you record in the log will be read by other members on the care team. Add to this section as you see fit. Attach photocopies of articles or resources that you have found helpful. Build this section to meet your needs and those of your friend. Share your discoveries with the care team. n Community-based AIDS organizations Since the beginning of the HIV epidemic, the number of community-based AIDS organizations across Canada has grown significantly. Most urban centres now have several AIDS organizations and many rural communities now have an AIDS organization as well. The services and programs provided by these organizations will vary a great deal. However, even though an AIDS organization may not be able to provide you with the service(s) you need, most of them should be able to help you find the information or assistance you’re looking for. 256 l FURTHER READING & RESOURCES To find out more about the AIDS organization(s) closest to you, contact the Canadian AIDS Society at (613) 230-3580 or on the Internet at http://www.cdnaids.ca. n Human resources Although most of the resources listed in this section are in print form, remember that people can be useful resources, too. In fact, many answers to your questions can be found through communicating with another person. Most health-care professionals experienced in palliative care and AIDS will be more than happy to talk with you. USE THESE PEOPLE. Likewise, there may be members on your care team who have been on a care team before. Talk to them and find out how they have coped with problems or difficult situations in the past. What has worked for someone else may be helpful to you or to your friend. And when it is not, there is a great deal else for you to try. Be clear with your questions and be honest about what you don’t know or don’t understand. n How to access professional help In Section 2 (Getting Started), we mentioned the use of professional health-care services such as Home Care. Because these services will differ from province to province and, sometimes, from community to community, we are not able to discuss them all. However, here are some hints on how to access these services in your area. 1. Should you and your friend feel that professional help is required to meet her caregiving needs, discuss the issue with her family doctor. In most cases, the doctor can help you decide which professionals should be consulted and how to access them. However, you should know that not all doctors are fully aware of the vast range of services that may be available. 2. Another way to access professional help is through contact with staff at a hospital outpatient or community-based clinic (where your friend may have been or is a patient), or at your local community-based AIDS organization. Here, again, hooking up with Home Care or other services can be arranged. 3. You can also connect your friend to professional help through direct contact with a provincial or municipal Home Care agency. These services are usually listed in the Blue Pages (provincial or municipal sections) of your telephone book under the general heading, “Health.” Your local public health unit should be able to steer you in the right direction. Do not be surprised if it takes several phone calls before you are connected with someone who can help you with your needs. FURTHER READING & RESOURCES l 257 4. Many communities across Canada have special hospice programs which provide either institutional or home-based hospice care. These programs can provide professional advice and/or services related to palliative care. Some of these programs have trained volunteer pools which may be a useful resource to the care team. Your local AIDS organization, public health unit or Home Care program will know about these services and how to contact them. 5. Should your friend have a group or private insurance plan with extended health-care benefits (e.g., private duty nursing), check the policy to make sure you are aware of how to arrange for these services and how they will be paid for. Some policies will require a co-payment; others will pay for services in full. In most cases, there will be financial limits to the amount of services you can book. Private nursing agencies are listed in the Yellow Pages. When checking these services out, be sure to ask whether or not they have experience with caring for people who are dying with AIDS. Also check with your local AIDS organization to discover if they can recommend a private nursing agency with a good “track record” in HIV/AIDS home care. 6. If your friend is receiving some form of income assistance (either federal, provincial or municipal), you should contact your friend’s assistance worker to find out how professional services can be arranged and whether or not the income assistance program will cover the costs. n Libraries and bookstores Various resources on HIV/AIDS and on death and dying may be available through your local public library. The library staff may also know where else you can find this kind of information. Your local AIDS organization or public health unit may have a library. Some churches and funeral homes may also have small collections of books and pamphlets that you can sign out for use at home. Many books on HIV/AIDS and on death and dying are available for purchase in bookstores. Specialty bookstores are usually your best bet when looking for this kind of information. Gay and lesbian, religious, and health-related bookstores often carry a wide range of titles related to HIV/AIDS and coping with death and dying. Many university bookstores carry excellent reference books on HIV/AIDS and palliative care, however, these books are usually very technical in nature and expensive to buy. 258 l FURTHER READING & RESOURCES n The Internet For those of you with access to a computer and modem, accessing information electronically can be a convenient and efficient way to find answers to your questions. Today there are hundreds of HIV/AIDS-related sites on the worldwide web. When using the Internet to find information, pay careful attention to the source of the information you have found. Is it a credible and well-known organization? Is the information current and up-to-date? Does the author of the information provide a source or is it an opinion? Given that the Internet provides you with access to information from anywhere in the world and that the amount of information available on the “www” is massive, you need to be cautious with how you use the information you find. A good rule of thumb is to stick to sites that are close to home such as Canadian and US sites. The best information site in Canada is run by the Community AIDS Treatment Information Exchange at http://www.catie.ca or call 1-800-263-1638. Although most of the information provided by CATIE relates to treatment, the site has links to many other useful sites in both English and French. The National AIDS Clearinghouse of the Canadian Public Health Association holds a vast library of resources, some of which are available for distribution at the cost of postage and handling. To browse through the Clearinghouse catalogue, visit http://cpha.ca/cpha/ch/ch.html or call (613) 725-3434. n The Comprehensive Care Guide Reading and resources In collaboration with various AIDS agencies and professional associations, the AIDS, Care, Treatment and Support Program of Health Canada has produced a series of modules as part of the Comprehensive Guide for the Care of Persons with HIV Disease. Copies of these modules in English or French are available through the National AIDS Clearinghouse, (613) 725-3434. Module 1: Module 2: Module 3: Module 4: Module 5: Module 6: Module 7: Adults — Men, Women and Adolescents Infants, Children and Youth Nursing Care Palliative Care Managing Your Health: A Guide for People Living with HIV or AIDS Psychosocial Care Rehabilitation Services for People Living with HIV/AIDS (In press) FURTHER READING & RESOURCES l 259 Care for Asian Canadians In collaboration with Health Canada and the AIDS Committee of Toronto, Asian Community AIDS Services (Toronto) has recently published Caring Together: An AIDS Care Team Manual for Asian Canadians. Adapted from Living with Dying — Dying at Home, Caring Together effectively addresses the needs of AIDS care teams involved with the care of the dying in Asian communities in Canada. This manual is available, through the National AIDS Clearinghouse, in Chinese, Vietnamese and Tagalog. n Caregiving at Home Selected readings AIDS Care at Home: A Guide for Caregivers, Loved Ones, and People with AIDS. Judith Greif & Beth Ann Golden (1994) New York: Wiley. The AIDS Caregiver’s Handbook. Ted Eidson, Ed. (1993) Second edition. New York: St. Martin’s Press. Our Neighbors as Ourselves: A Guide for Neighbors Helping Neighbors who live with HIV/AIDS and The Ripple Effect. Carole Grant-White (1993) Herndon, VA: Acropolis Books. Share the Care: How to Organize a Group to Care for Someone Who is Seriously Ill. Cappy Capossela & Sheila Warnock (1995) New York: Fireside. Handle with Care: A Handbook for Care Teams Serving People with AIDS. Ronald H. Sunderland & Earl E. Shelp. (1990) Nashville: Abingdon Press. Taking Care: A Guide for Caregivers: Care in the Home for People Living with HIV or AIDS. Carol Nicholson (1992) Thunder Bay: AIDS Committee of Thunder Bay. The 36-Hour Day: A Family Guide to Alzheimer’s Disease, Relating Dementing Illnesses, and Memory Loss in Later Life. Nancy L. Mace & Peter V. Robins (1981) Baltimore, MD: The John Hopkins University Press. Caring for a Loved One with AIDS: The Experiences of Families, Lovers and Friends. Marie Annette Brown & Gail M. Powell-Cope (1992) Seattle, WA: University of Washington School of Nursing. Twelve Weeks in Spring. June Callwood (1986) Toronto: Lester & Orpen Dennys. Dying at Home: A Family Guide for Caregiving. Andrea Sankar (1991) Baltimore, MD: The John Hopkins University Press. 260 l FURTHER READING & RESOURCES Coming Home: A Guide to Dying at Home with Dignity. Deborah Duda (1987) New York: Aurora Press. Caring for the Dying: A Guide for Caregivers in Home and Hospital. Beverly Hall (1988) Toronto: Anglican Book Centre. Nutrition Healthy Eating Makes a Difference: A Food Resource Book for People Living with HIV. Sheila Murphy (1993) Canadian Hemophilia Society and Health & Welfare Canada. (Available through the National AIDS Clearinghouse. A great resource for recipes!) Positive Nutrition for HIV Infection and AIDS. Stacey J. Bell & R. Armour Forse (1996) Minneapolis, Minn: Chronimed Publishing. Positive Cooking: Cooking for people living with HIV. Lisa McMillan, Jill Jarvie & Janet Brauer (1997) Garden City Park, NY: Avery Publishing Group. Cooking for Life: A Guide to Nutrition and Food Safety for the HIV-positive Community. Robert H. Lehmann (1997) New York: Dell Publishing. EAT UP: Nutrition advice and food ideas for people living with HIV and AIDS. Charlie Smigelski (1996) Boston, MA: Tufts University School of Medicine. Psychological and Emotional Concerns Taking Care of Your Self: HIV and Self-Care. Michael A. Lindsay, Stanley K. Fevens & David G. Gee (1996) Halifax: AIDS Coalition of Nova Scotia. A Crisis of Meaning: How Gay Men are Making Sense of AIDS. Steven Schwartzberg (1996) New York: Oxford University Press. Fear and AIDS/HIV: Empathy and Communication. Suzanne Lego (1994) Albany, NY: Delmar Publishers. The Impact of AIDS: Psychological and Social Aspects of HIV Infection. Jose Catalan, Lorraine Sherr & Barbara Hedge, Eds. (1997) Amsterdam: Harwood Academic Publishers. HIV Mental Health for the 21st Century. Mark G. Winiarski (1997) New York: New York University Press. Treating the Psychological Consequences of HIV. Michael F. O’Connor, Ed. (1997) San Francisco, CA: Jossey-Bass Publishers. I Don’t Know What to Say — How to Help & Support Someone Who is Dying. Robert Buckman (1988) Toronto: Key Porter Books Ltd. FURTHER READING & RESOURCES l 261 Voices That Care: Stories and Encouragements for People with AIDS/HIV and Those Who Love Them. Neal Hitchens (1992) Los Angeles: Lowell House. The Caregivers Journey: When You Love Someone with AIDS. Mel Pohl et al. (1991) New York: Harper Collins. AIDS, Sharing the Pain: A Guide for Caregivers. Bill Kirpatrick (1990) New York: The Pilgram Press. Emotional First-AID Manual: A Practical Resource for Caregivers, Volunteers and Professionals. John Stewart (1988) Vancouver: Canadian Mental Health Association. Let Me Decide. Dr. William Molloy (1988) Penguin Books. AIDS-related Illnesses AIDS/HIV Treatment Directory. American Foundation for AIDS Research (Updated at least annually) New York: Author. Tel: (212) 682-7440 E-mail: [email protected] Managing Your Health: A Guide for People Living with HIV or AIDS. Brent Patterson & Francis Robichaud, Eds. (1996) Toronto: The Community AIDS Treatment Information Exchange & The Toronto People with AIDS Foundation. Living Well with HIV & AIDS. Allen L. Gilford, Kate Lorig, Diana Laurent & Virginia González (1997) Palo Alto, CA: Bull Publishing Company. The Guide to Living with HIV Infection. John G. Bartlett & Ann K. Finkbeiner (1996) Baltimore, MD: John Hopkins University Press. Complementary Therapies Alternative Health Care: The Canadian Directory. Bonni L. Harden & Craig R. Harden (1997) Toronto: Noble Ages Publishing Ltd. Alternative Medicine: The Definitive Guide. The Burton Goldberg Group & James Strohecker. Exec. Ed. (1994) Puyallup, WA: Future Medicine Publishing. A Comprehensive Guide to Chinese Herbal Medicine. Ze-lin Chen & Mei-fang Chen (1992) Long Beach, CA: Oriental Healing Arts Institute. Staying Healthy with HIV: A Guide to Alternative and Complementary Therapies. David Baker & Richard Copeland (1993) Hayward, CA: Author. 262 l FURTHER READING & RESOURCES Death, Dying, Grief, Bereavement Grief and AIDS. Lorraine Sherr, Ed. (1995) Chichester, UK: John Wiley & Sons. A Loving Testimony: Remembering Loved Ones Lost to AIDS. Leslie Newman, Ed. (1995) Freedom, CA: The Crossing Press. Heavenly Hurts: Surviving AIDS Related Deaths and Losses. Sandra Jacoby Klein (1998) Amityville, NY: Baywood Publishing. The Mourning Handbook. Helen Fitzgerald. (1995) Toronto: Simon & Schuster. Timely Death: What We Can Expect and What We Need to Know. Anne Mullins (1997) Toronto: Vintage. How to Go on Living When Someone You Love Dies. Therese A., Rando (1991) New York: Bantam Books. Finding Your Way: Grieving the Death of Your Child. Joanne Chekryn Reimer & Betty Davies (1995) Vancouver: Canuck Place. AIDS: The Ultimate Challenge. Elizabeth Kubler-Ross (1987) New York: MacMillan Publishing. On Dying with Dignity. Patrick Francis Sheehy (1981) New York: Pinnacle. Living with Dying: A Guide for Relatives and Friends. Glen W. Davidson (1990) Minneapolis: Augsberg Fortress. Just Hold Me While I Cry. Bobbie Stasey (1993) Elysian Hills. After You Say Goodbye: When Someone You Love Dies of AIDS. Paul Kent Froman (1992) San Francisco: Chronicle Books. Letting Go with Love — The Grieving Process. Nancy O’Connor (1989). New York: Bantam Books. The Grieving Recovery Handbook — A Step by Step Program for Moving Beyond Loss. John W. James & Frank Cherry (1990) New York: Harper & Row. Spirituality AIDS, Ethics & Religion: Embracing a World of Suffering. Kenneth R. Overberg, Ed. (1994) Maryknoll, NY: Orbis Books. FURTHER READING & RESOURCES l 263 Rituals for Living and Dying: From Life’s Wounds to Spiritual Awakening. D. Feinstein & P. Mayo (1990) San Francisco, CA: Harper. Final Gifts. M Callanan & P. Kelly (1992) New York: Poseidon Press. Death Dreams. K. Kramer (1993) New York: Paulist Press. For Those We Love: A Spiritual Perspective on AIDS. AIDS Ministry Program — The Archdiocese of St. Paul (1990 - 2nd edition) Minneapolis: Pilgrim Press. Serenity. Paul Reed (1990 - Second edition) Berkeley, CA: Celestial Arts. AIDS: The Spiritual Dilemma. John E. Fortunato (1987) NY: Harper & Row. Women and AIDS In some large cities across Canada, there are AIDS organizations that specifically address issues of concern related to women and HIV/AIDS. These groups can be useful sources of information when planning care for women with AIDS. They can also help to direct you to professionals who are experienced with HIV/AIDS care for women. Again, contact your local AIDS organization, or the one closest to your area, for information on how to get hooked up with these special groups. Inventory of Materials Available for Women Living with HIV and AIDS. National Women and HIV Project (1995) Edmonton: Canadian AIDS Society. Positively Sexual Women: A Resource for Women Living with HIV/AIDS. Karen Colterjohn & National Women and HIV Project (1997) Ottawa: Canadian AIDS Society. Taking Care of Our Health: A Study of Women Living with HIV/AIDS and the Treatments They Use. Laurette Levy, Ron Foley & Sarah Forer (1994) Toronto: Voices of Positive Women. Vamps, Virgins and Victims: How can women fight AIDS? Robin Gorna (1996) London: Cassell. Women and AIDS: Coping and Care. Ann O’Leary & Loretta Sweet Jemmott Eds. (1996) New York: Plenum Press. Women and AIDS: A Practical Guide for Those Who Help Others. Bonnie Lester (1989) New York: Continuum. Women, Children and HIV/AIDS. Felissa L. Cohen & Jerry D. Durham, editors (1993) New York: Springer Publishing Co. 264 l FURTHER READING & RESOURCES Children and AIDS For information on how to care for children with AIDS and their families, contact your local children’s hospital to inquire about special programs. Your local AIDS group may also know who to contact as well as have other resources you can use. Morning Light: An Educational Storybook for Children and their Caregivers about HIV/AIDS and Saying Goodbye. Margaret Merrifield & Heather Collins (1995) Toronto: Stoddart. My Dad Has AIDS. Alexander, Earl and Sheila Rudin and Pam Sejkora (1996) Minneapolis, Minn.: Fairview Press. What’s A Virus Anyway? The Kids Book About AIDS. David Fassler and Kelly McQueen (1990) Burlington, VT: Waterfront Books. Uncle Paul has AIDS. Nott, Phil and Sally Heinrich (1994) Australia: Little Genn Publications. HIV/AIDS and Child Care: Fact Book. Barbara Kaiser & Judy Sklar Rasminsky (1995) Ottawa: Canadian Child Care Federation. Learning by Heart: AIDS and School Children in American Communities. David L. Kirp (1989) New Brunswick: Rutgers University Press. Women, Children and HIV/AIDS. Felissa L. Cohen & Jerry D. Durham, editors (1993) New York: Springer Publishing Co. Notes APPENDIX A l 265 Caring for the Visually Impaired The principles of palliative care remain the same when you are caring for someone who is blind or visually impaired. How you provide your care, however, will depend on your friend’s degree of visual impairment and on his experience with vision loss. Some people with AIDS lose part or all of their sight as a result of an illness, for example CMV retinitis. For some, this loss is gradual and can be delayed by special medications and treatments. Others do not respond to these drugs well, and they may lose their sight very rapidly. Whatever the cause, losing one’s sight can be a traumatic and devastating experience. Understanding what this loss means to your friend is crucial if you want to offer him compassionate care rather than pity. Remember to consider the history of your friend’s visual impairment. People who were blind or visually impaired at birth will respond to you and your care very differently than those who have lost all or part of their sight later in life through injury or illness. These people will have learned and developed ways of coping with their visual impairment. Get to know these ways of coping, and follow your friend’s direction. Should he be coping with a recent loss of sight, you will probably need to deal with much more than practical concerns related to visual impairment. The key to providing care to someone who is blind or visually impaired is to focus on his abilities rather than his disability. Understanding what the loss of vision means to your friend, encouraging him to be as independent as possible and providing for his safety are the most important things to do. Listed below are some specific guidelines to caring for someone who is visually impaired or blind. For more information contact your local branch of the Canadian National Institute for the Blind. What To Do Treat blind or visually impaired persons as you would anyone else. They do the same things you do but they sometimes use different techniques. If you are not sure how much your friend can see, ask! Not all blind or visually impaired people have total loss of sight or live in total darkness. Many people 266 l CARING FOR THE VISUALLY IMPAIRED who are visually impaired see in varying degrees: from light perception to the ability to read large print with a magnifier. Others may be able to read signs and see objects from a distance; but be unaware of obstacles directly in front of them because of their restricted field of vision. Some people with vision impairment are very sensitive to light and will need to wear sunglasses when going outdoors or will ask you to keep the lights dim in the home. Others have the opposite need, that is to keep the lights on so that they can make the most of the vision they have, i.e., negotiating shadows. o Speak to a blind or visually impaired person in a normal tone of voice. You don’t need to shout. Identify yourself and let him know you are addressing him by using his name or touching his arm. Be sure to tell him when you are leaving. o When you’re out walking, let a blind or visually impaired person take your arm. Pulling him by the hand is awkward and confusing. o Do not hesitate to use the words “see,” “look,” or “read.” Blind or visually impaired persons use these words as often as anyone else. o When necessary, help your friend to become familiar with his room by describing the position of the furniture, windows, bedside table and what is on it, and so on. o Once your friend is oriented to his surroundings, do not move any furniture or other articles without informing him of the change. Whenever possible, do not leave cleaning materials or other potential hazards (wheelchairs, walkers, laundry hampers) in your friend’s travel path. o Describe your friend’s surroundings, whether it is the view from a window, an interesting incident on television or the layout of an unfamiliar room. Point out helpful details: “The door pulls towards us on the left.” “We are approaching the staircase that goes up.” o Describe all your caregiving procedures clearly. Explain them before you start and then again while you are doing them. Give directions clearly and accurately. Pointing or using phrases such as “over there” will be of no assistance. o When serving your friend a meal, offer your assistance by telling him what is on the plate and where. (It’s often helpful to use a clock analogy here: for example, “Peas are at three o’clock, meat at twelve.”) Ask your friend if he would like you to help with cutting his meat. CARING FOR THE VISUALLY IMPAIRED l 267 o Never distract a dog guiding a blind person. That dog is responsible for the safety of the blind person, and such interference could lead to unnecessary tragedy. o Avoid the impulse to rush to a blind person’s aid. If you are not sure whether he needs your assistance, ask. o Remember, when you meet a blind or visually impaired person: the key word is person, not blind. Reference The Canadian National Institute for the Blind (National Office), 1929 Bayview Avenue, Toronto, Ontario M4G 3E8; Tel: (416) 486-2500. 268 l CARING FOR THE VISUALLY IMPAIRED Notes APPENDIX B l 269 Caring for the Deaf, Deafened & Hard of Hearing There is no single approach to caring for people who are deaf, deafened or hard of hearing. Each person has a preferred communication mode, and even that will change as illness progresses. The writers have chosen to look at the basic issues and refrain from prescribing any one approach that could give caregivers the false impression that they have all the answers regarding what is needed to care for a deaf friend or family member. In the experience of the Deaf Outreach Project in Toronto, the care team for a deaf person needs to be made up of other deaf people. These people could be deaf volunteers, deaf professionals, family members and friends. The issues that will be dealt with are different from anything that you may have to handle in a hearing world. Deaf people who are educated in HIV/AIDS are best suited to serve on a care team for a deaf person. These are the issues that the care team will need to address when a deaf, deafened or hard of hearing person is dying and wants a care team: • • • • • • culture accessibility peer support communication qualified interpreters eye contact If you have questions or concerns about setting up a care team for a deaf, deafened or hard of hearing person, talk to a deaf issues professional or contact a deaf persons’ AIDS resource group. 270 l CARING FOR THE DEAF, DEAFENED & HARD OF HEARING For more information, please refer to the following resources: Making Space for PHAs. Jim Young (1997) Ottawa: AIDS Committee of Ottawa. A manual for setting up and operating a drop-in centre for persons living with HIV/AIDS. Hooking Up to Social Services. Eric Mykhalovskiy and George W. Smith (1994) Toronto: Community AIDS Treatment Information Exchange. A report on the barriers people living with HIV/AIDS face when accessing social services. Me HIV+ . . . What Do? A Guide for Deaf People Living with HIV Disease. Daniel D. Warthling with Sylvia J. López, M.S. (1997) Austin, TX: AIDS Services of Austin. HIV/AIDS & Disability: Building Partnerships. AIDS & Disability Action Project of the BC Coalition of People with Disabilities (1994) Vancouver: BC Coalition of People with Disabilities. A handbook to promote partnerships between the HIV/AIDS and disability communities in Canada. Taking Responsibility: Training the Educators. National AIDS Education Training Seminar for the Deaf Community (1992) Hollywood, CA: AIDS Education/Services for the Deaf. Working with Deaf and Hard of Hearing Patients: A Guide for Medical Professionals. D.E.A.F., Incorporated, Allston, MA. Few organizations in Canada address issues related to AIDS and deafness. Here are two: Coalition sida des sourds du Québec (CSSQ) 1301 Sherbrooke Street East Montreal, QC H2L 1M3 TTY/TDD: (800) 855-0511 Tel.: (514) 521-1780; Fax: (514) 521-1137 Deaf Outreach Project 400 - 399 Church Street Toronto, ON M5B 2J6 TTY/TDD: (416) 340-8122 Tel.: (416) 340-8484 ext. 238; Fax: (416) 340-8224 CARING FOR THE DEAF, DEAFENED & HARD OF HEARING l 271 Notes