Mac OS Training module.FM5

Transcription

Mac OS Training module.FM5
Mac OS
Training
Module
July 1997
INTRODUCTION
Table of Contents
Mac OS Training Module
Introduction ....................................................................................................... 4
Using this module .................................................................................. 5
Prerequisite ............................................................................................ 6
New for Mac OS 8 .................................................................................. 7
Chapter 1 Ð Basic Components of a Mac OS System ........................ 9
Graphical User Interface of the Mac OS
10
Spring-Loaded Folders ................................................................. 11
Simple Finder ................................................................................ 12
WhatÕs where on a Power Computing System ............................ 13
Start-up .......................................................................................... 13
Shut down ..................................................................................... 14
Restarting the Power Mac ............................................................ 15
Basic hardware components ....................................................... 15
Ports Ð Connecting peripheral devices ....................................... 16
Chapter 2 Ð What makes a Computer a Mac .................................. 17
Desktop .........................................................................................
Menu Bar .......................................................................................
Sticky Menus .................................................................................
Apple menu ...................................................................................
Chooser .........................................................................................
Dialog boxes and other Menus ....................................................
Application menu .........................................................................
Open / Save Dialog box ................................................................
Trash ..............................................................................................
Move to Trash ...............................................................................
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System Folder .............................................................................. 23
System File ............................................................................................ 25
Finder .................................................................................................... 25
Finder Preferences ....................................................................... 26
View Menu ................................................................................... 26
List View ....................................................................................... 27
List View Options ......................................................................... 27
Control Panels ............................................................................. 29
General Controls .......................................................................... 30
Appearance ................................................................................... 30
Mouse ............................................................................................ 31
Macintosh Easy Open ................................................................... 31
Date & Time .................................................................................. 31
Memory Control Panel .......................................................... 32
Disk Cache .................................................................................... 32
Virtual Memory ............................................................................. 33
Ram Disk ....................................................................................... 33
Monitors & Sound Control Panel .......................................... 34
Monitor Button ............................................................................. 34
Sound Button ............................................................................... 34
Alerts .............................................................................................. 35
Startup Disk .......................................................................................... 36
Extensions ................................................................................... 37
Extensions manager ............................................................................. 38
Which ones you can not live without ................................................. 39
Which Extensions can go ..................................................................... 39
Chapter 3 Ð Troubleshooting ........................................................... 41
Mac OS Startup Sequence ........................................................... 42
About this computer ................................................................... 44
Available space on the hard disk drive ............................................... 44
Clean Installs ............................................................................... 45
Draggable System Folder ..................................................................... 45
Shift Command K, from the Installer window ................................... 45
The old fashioned way; by changing the ............................................ 46
disabling the System Folder
Post-clean install clean-up ................................................................... 46
Tips and Tricks ............................................................................ 47
Keyboard shortcuts ..................................................................... 48
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Power Computing Ñ ConÞdential
INTRODUCTION
Chapter 4 Ð Power Computing Bundled Software .......................... 51
This software is installed on all Power Computing Systems. .... 52
ATI video software
PowerBase / PowerCenter Pro ..................................................... 53
for PowerBase Computers ........................................................... 55
7200 Graphics Accelerator ................................................................... 54
NetDoubler ........................................................................................... 55
AsantŽ Ethernet software .................................................................... 55
for PowerBase Computers
Iomaga Zip and Jaz software ............................................................... 54
Twin Turboª software ......................................................................... 56
miroMOTION video cards ................................................................... 57
Global Village Fax software .................................................................. 58
Conley softRaid array software ............................................................ 59
Adaptec Controller Card ...................................................................... 59
ATI TV tuner card ................................................................................. 60
Mac OS Training Module
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Mac OS Training Module
Introduction
This training guide is designed to help prepare potential candidates for
certiÞcation in the Power CertiÞed Service Partners Program. The content of this guide will educate potential representatives on the Mac OS
from a support stand point as well as providing diagnostic tools and a
methodology for determining and troubleshooting software based
issues with Power Computing desktop systems and their Power bundled peripheral components.
Power ComputingÕs
PowerTower Pro 225
with NEC CD-ROM
player and the Power
Computing
17 - inch monitor
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Power Computing Ñ ConÞdential
INTRODUCTION
Using this module
This module is divided into 4 chapters; Basic components of a Mac System, What makes a computer a Mac, Troubleshooting and Power Computing Bundled Peripherals. Each section covers different aspects of
the Mac OS environment and the Power Computing computer systems.
To use the module you will need the following:
1. Power Computing computer with System 7.6.x or greater.
2. SimpleText Ð AppleÕs basic text editor. SimpleText is located on most
Power Computing Power CDs (Figure i).
Figure i
3. ClarisWorks Ð Power Computing bundles ClarisWorks with most systems. ItÕs located on the Power CD (Figure ii). Drag the ClarisWorks
4.0v5 folder from the Power CD to the hard disk drive.
Figure ii
Figure iii
Restart the computer while holding the shift key down. Open the
ClarisWorks 4.0v5 folder and double click on the Install ClarisWorks
icon (Figure iii).
In this module...
This icon indicates important information.
x = Command
Bold type indicates a menu name or selection.
Example: Pull down the File menu and select Page Setup.
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Prerequisite
If this is your Þrst time to work with the Macintosh Operating System
(Mac OS), run though the Mac OS Tutorial (Figure vii). This tutorial is
for new Macintosh users, and will provide you with a basic understanding of how the Mac OS works. It will take you about 20 minutes.
The Macintosh
Tutorial is an easy
way to get to know
the basics of the
Mac OS
Figure vii
The MacªOS Tutorial is located on all Power Computing CDs. Follow
this path on the Power CD (Figure viii).
PowerCD: MacªOS Tutorial: Macintosh Tutorial Part 1
Macintosh
Tutorial is on all
Power Computing
system CDs
Figure viii
Note: This Tutorial may not work under System 8.
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Power Computing Ñ ConÞdential
INTRODUCTION
New for Mac OS 8
New feature that will be included in System 8 will have
this logo next to itÕs section.
New for
This module was written and compiled by Joel Sarchet.
References include:
Apple Guideª
Apple Balloon Help
Macintosh System 7.5 for Dummies by Bob LeVitus
The Little Mac Book by Robin Williams
How Macs Work by John Rizzo and K.Daniel Clark
This Power Computing module was written, edited and produced
on a desktop publishing system using a Power Computing system
that use the Mac OS.
Every effort has been made to ensure that the information in the
module is accurate. Power Computing is not responsible for printing or clerical errors.
Mention of third-party products is for informational purposes only
and constitutes neither an endorsement nor a recommendation.
Power Computing assumes no responsibility with regard to the performance or use of these products.
© 1997 Power Computing Corporation
Power Computing Corporation
2400 S. IH-35
Round Rock, Texas 78681-7903
Mac OS Training Module
7
BASIC COMPONENTS OF A MAC OS SYSTEM
Chapter 1
Basic Components
of a Mac OS System
The Mac OS is set-up like you would set up your
ofÞce. There is a desktop where you do your
work, and a Þling cabinet to keep your work in.
You will also Þnd a trash can. You can even have a
Þsh tank, if a screen saver is installed.
Chapter 1 Objectives
¥ Mac OS environment
¥ Spring loaded folders
¥ Start-up and Shut-down
¥ Lay-out of components
¥ Ports for peripherals
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Graphical User Interface of the Mac OS
Figure 1-1
The Mac OS uses a graphic interface, icons represent programs and
documents called Þles. The Þles are stored in folders. The mouse and
keyboard are the main interfaces used by the Mac OS.
This section includes a brief description of the major components of
the Mac OS. Each component will be described in detail in the following chapters.
Desktop: The desktop is the background area on your screen, where
you work with icons, folders and disks (Figure 1-1).
Startup disk: The icon that appears on your Desktop, in the upper
right corner, is the startup disk, this disk holds the System Folder that
booted the Mac. It is sometimes called the Boot Disk. This icon will
always be the Þrst icon in the upper right corner of your desktop.
Exercise
Files: A Þle is a collection of data of a certain type. Application programs
and documents are two types of Þles. Each Þle is represented by an icon.
Create a new folder:
1. Pull down the File
menu.
2. Select New Folder
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Folders: A folder is a container for programs, documents and other
folders. They correspond to directories in Microsoft Windows.ª You
can use folders to organize your Þles. You create a new folder by pulling down the File menu and choosing New Folder. When you open a
folder, a window appears, showing the contents of the folder. A dark
tab at the top of a folder icon indicates that the contents of the folder
are shared with others on a network.
Power Computing Ñ ConÞdential
BASIC COMPONENTS OF A MAC OS SYSTEM
Hierarchical File System: You can nest folders inside each other several layers deep; this is technically called the Hierarchical File System
(Figure 1-2). The Mac OS keeps track of the paths to these Þles. You
can drag an item from one window and put it into a folder in another
window. The folder doesnÕt have to be open to place an item inside it,
and the folder can be gray. In order to move Þles from folder to folder
you have to be able to see both the item you want to move and the destinations folder.
Figure 1-2
Finder: The Finder program displays the desktop and
keeps track of your Þles and disks. The Finder is comparable to the Program Manager and File Manager in
Microsoft Windowsª rolled into one. The Finder icon is
one of the visual clues used by the Mac OS (Figure 1-3)
Figure 1-3
About This Computer...: This is the Mac OSÕs information center. It
will tell you how much built-in memory is installed, and what system
software version is being used. About This Computer... is located
under the Apple menu, and the Þrst item found there (Figure 1-4).
Figure 1-4
Exercise
Create and Trash a
folder:
1. Pull down the
File menu.
2. Select New Folder.
3. Click and drag the
new folder to the
Trash.
Mac OS Training Module
Trash: The Trash can is where you put items you want to remove
from a disk. To erase a Þle from a disk, drag the Þle to the Trash
icon on the desktop, open the Special menu, and choose Empty
Trash (Figure 1-5).
Figure 1-5
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Spring-Loaded Folders
New for
You can make folders open temporarily when you hold an icon over
them, making it easier to store Finder items inside deeply nested folders. When you release the button, the item drops into the folder and all
folders, except the destination folder, close.
To turn on spring-loaded folders, follow these instructions:
1. Open the Edit menu and choose Finder Preferences.
2. Click the checkbox next to ÒSpring open foldersÓ.
3. Drag the control to set how long it takes a folder
to spring open, when an icon is held over it.
Simple Finder
New for
You use the ÒSimple FinderÓ option in the Finder Preferences window
to show only a subset of the commands usually displayed when you
open a pull down menu (Figure 1-6).
Short menus are especially helpful for novice users, but they donÕt
allow keyboard shortcuts.
To set the Simple Finder option, follow these instructions:
1. Open the Edit menu and choose Finder Preferences.
2. Click the checkbox next to ÒSimple FinderÓ
to put an X in it.
To use regular menus, click the checkbox to remove the X.
Short menus are
especially helpful
for novice users,
but they do not
allow keyboard
shortcuts
Figure 1-6
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Power Computing Ñ ConÞdential
BASIC COMPONENTS OF A MAC OS SYSTEM
WhatÕs where on a
Power Computing System
This section covers:
¥ The basic lay-out of a Power Computing computer
¥ Turning on and shutting down the system correctly
¥ Port locations and how external peripherals connect to them.
Start-up
There are two ways to start up the Power Computing system. From the
keyboard by pressing the power key (marked with the triangle) on the
upper-right corner of the keyboard (Figure 1-7).
Keyboard
power button
Exercise
Start up the computer:
1. Make sure the computer is off.
2. Press the power button on the keyboard.
Figure 1-7
You can also turn the system on from the power switch on the front of
the computer (Figure 1-8). You should normally use the keyboard to
turn the system on and off.
Never turn off the computer from the front power switch
unless it is frozen or locked up.
Power Button
Programers Reset
Button
Reset Button
Figure 1-8
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Shut down
Shutting down is the computerÕs process of tying up all the loose ends
inside itself and parking the hard disk drive before it is turned off. It is
certainly possible to turn the computer off without going through the
shut down process, but you run the risk of losing data and possibly
damaging system resources. When you choose Shut Down from the
Special menu the System sends out an ÒAll QuitÓ message to the applications (Figure 1-9). Each program will ask you if you want to save your
work. If you are not there to answer the computer it will wait until you
return before it will shut down.
Figure 1-9
Exercise
Shutting down from the
menu bar:
1. Press on Special in the
Menu bar and pull
down to Shut Down.
You can also shut down the computer from the keyboard. Press the
power button on the keyboard, which brings up the Shut Down dialog box (Figure 1-10). Pressing the Return will shut down the system.
You can also select Sleep, Cancel or Restart with the mouse.
Exercise
Shutting down from
keyboard:
Exercise
Starting
from
1. Press computer
the keyboard
front
bezel:button.
power
2. Using the mouse, click
1. Press
theShut
large
power
on the
Down
button
button.on the front of
the computer.
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Figure 1-10
Power Computing Ñ ConÞdential
BASIC COMPONENTS OF A MAC OS SYSTEM
Restarting the Power Mac
Exercise
Restart computer from
the menu bar:
To restart the Mac, use the Special pull down menu (Figure 1-11). Pull
down the Special menu and select the Restart option. Restarting the
Mac does several things. When you select Restart, the Mac OS sends
an ÒAll QuitÓ message to the open programs. Each program then checks
to see if the open Þle has been saved. If the Þle has not been saved, the
computer asks you if you would like to save or cancel. After the OS has
quit all the programs, it then shuts down the computer.
1. Pull down Special
and select Restart.
Exercise
Restart from the
keyboard:
1. Press the keyboard
power button.
2. Using the mouse, click
Restart in the Shut
Down dialog box.
Figure 1-11
Basic hardware components
Most Power Computing computers have the same basic components;
hard disk drive, ßoppy disk drive, CPU card, riser card and the CD-ROM
player.
CD-ROM drive
Minitower
Configuration
(Figure 1-12)
hard disk
drive
ZIP drive
Exercise
Locate major computer components:
1. Open the computer
case.
2. Locate and identify
components (Figure
1-12)
Mac OS Training Module
Floppy disk
drive
Riser card
Figure 1-12
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Power supply
CD-ROM drive
CPU card
Layout of most
Desktop and
Low-profile
systems
(Figure 1-13)
hard disk
drive
Riser card
(under the
CD-ROM drive)
Floppy disk
drive
RAM
Figure 1-13
Ports Ð Connecting peripheral devices
Exercise
Identify port:
1. Using Figure 1-14
identify labeled ports.
The Þgure below shows the ports normally found on Power Computing
computers. Not every model will have all of these ports (Figure 1-14).
The PowerTower Pro will have a video card in one of the PCI slots.
Case cooling fan
PCI
Slots
115/230
volt switch
Power supply
cooling fan
Power cord socket
- Speaker out
Built-in Macintosh
standard video ports
Å Microphone
Built-in VGA video ports
V ADB / keyboard
G Ethernet (RJ45 - 10 Base-T)
g SCSI port
G Ethernet (AAUI)
W Modem port
[ Printer port
Figure 1-14
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Power Computing Ñ ConÞdential
WHAT MAKES A COMPUTER A MAC
Chapter 2
What makes a
Computer a Mac
Chapter 2 Objectives
¥ Macintosh
Graphical User Interface
¥ System Folder
¥ System Suitcase
¥ Finder
¥ Control Panels
¥ Extensions
Consistent with the Mac environment that is attempting to recreate a physical work space, the Desktop
works much the same as the desktop in the ofÞce:
There are desk accessories (under the Apple Menu)
such as a calculator, a Note Pad, and Stickies. There is
a Þling cabinet (the hard disk drive) that stores all of
your folders full of information as well as folders in
which to organize it all. You can put folders inside
folders. There is even a trash can.
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Desktop
The Desktop is what you see on the screen after the Mac OS Þnishes
loading. It is considered anything other than the icons on the screen or
menu bar at the top.
Menu Bar
The Mac environment has a menu bar across the top of the screen.
Underneath the headings in the menu bar are pull-down menus. When
you point to a menu item and click on it, a list of menu commands drop
down.
To choose a command in the menu, click and hold down on the word
at the top and pull down to the action you would like. To the right of
the commands you often see a little code, such as xN. This is a keyboard shortcut you can use instead of using the menu (Figure 2-1).
Exercise
Open and save a Þle:
1. Launch SimpleText.
2. Type your name in the
untitled window.
3. Pull down the File
menu and select
Save As....
4. Click Desktop in the
Save dialog box.
5. Title the document
Òtest 1.Ó Click on
Save.
Figure 2-1
Some commands are in black letters and some commands are in gray.
A command that is grayed out is not available at the moment. The most
common reason that a command is unavailable is that you didnÕt select
an item to perform an action on before you went to the menu.
In some programs the pull-down menu itself contains a ÒPop-out
menuÓ where you not only slide down, but also out to the side, usually
(but not always!) in the direction of the arrow. These are also known as
hierarchical menus.
Anytime you see an ellipsis (the three dots: ...) after a menu command
(Open... or Save as...), it means you will see a dialog box when you
choose that command.
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Power Computing Ñ ConÞdential
WHAT MAKES A COMPUTER A MAC
New for
Sticky Menus
You can make any regular, pop-up, or
hierarchical menu ÒstickÓ open without
holding down the mouse button so that it
is easier to choose commands. To make a
menu sticky, click a menu name or item
quickly without moving the pointer more
than a pixel or two (Figure 2-2). Once a
menu is stuck open, dragging across the
menu bar closes that menu and opens the
next one. Sticky menus close when you
choose a command.
Figure 2-2
To close a sticky menu without choosing a command, click anywhere
outside the menu (for example, on the menu bar).
Apple menu
The Apple menu in located under
the apple icon in the upper left corner of the menu bar. (Figure 2-3) It is
meant for the user to customize Ð it
is designed to help make the userÕs
work easier and more efÞcient.
Several system resources are
located here: Chooser, Control
Panels, Graphing Calculator, Recent
Applications, Recent Documents
and Stickies just to name a few.
Figure 2-3
Chooser
The Chooser is a program you use to tell the computer what equipment you want to use (for example, which printer to use or which
shared disk to connect to). You use the Chooser to select equipment
connected directly to your computer, or equipment connected over a
network.
The Chooser is in the Apple menu.
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Dialog boxes and other Menus
Dialog boxes are the MacÕs means of communicating with you. Some
ask you for information, some give you warnings and others tell you of
errors. Generally, these boxes will always be displayed in the center of
the screen and canÕt be moved (Figure 2-4).
Dialog boxes always give you the option to cancel.
Figure 2-4
Menus can be in a variety of odd places. Buttons with ellipses indicate
that you will see another dialog box if you click on them. Notice that
the boxes for ÒFont:Ó and ÒScale:Ó (Figure 2-4) have a little shadow
behind them. The shadow indicates you will see a pop-up menu if you
click and hold on the word with the mouse. Boxes without the shadow
(Baseline Shift) are edit boxes. You can type into these boxes to change
values.
When you see a sideways arrow in its own box (as in ÒSizeÓ), you can
press on the arrow to see the menu, or you can type in the value to
change the information.
Exercise
When you see a downward-pointing arrow (Figure 2-5), generally
above a list box, you can press in the shadowed box to view and choose
from the Hierarchical File System (Figure 2-6).
Using dialog boxes;
Changing paper size:
1. Open ÒTest 1.Ó
2. Click on File and
select Page Setup....
3. Click on the Paper
pop up menu. It
should say US Letter.
4. Change the paper to
US Letter (Small).
5. Click OK.
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Figure 2-5
Figure 2-6
Power Computing Ñ ConÞdential
WHAT MAKES A COMPUTER A MAC
Open / Save Dialog box
Exercise
Create a new Þle and
save it:
1. Launch SimpleText.
2. Type your name in the
untitled window.
3. Pull down the File
menu and select
Save As...
4. Click Desktop in the
Save dialog box.
5. Title the document
ÒTest 1.Ó Click on
Save.
6. Close the document.
Exercise
Open and use the
Save As feature:
1. Pull down the File
menu, select Open.
2. Locate ÒTest 1Óand
select it. Click on the
Open button.
3. Add a line of text to
the document.
4. Under the File menu
pull down to Save As.
5. Name the document
ÒTest 2.Ó
The Open/Save dialog box can be very confusing at Þrst glance (Figure 2-7).
While you can navigate both up and down through the hierarchical Þle path,
the easiest way to navigate is to click on the Desktop button and starting
from the top move down the hierarchy, to the folder and item you need to
work with. You will be able to see the hard disk drive and other items on the
desktop from the list directory. From there you can navigate through the hard
disk drive as if you were opening folders from the desktop.
There are several visual clues to help you Þnd the Þle you would like to
open or save. The icons are the standard Mac OS icons. To open a hard
disk drive or folder from inside the list directory, double-click on it.
Current
list directory or list
This shows which
folder or drive
you are in
This shows which
drive you are in
Icons that are gray
indicate that there
are other files
in the folder
Black icons and
names are items that
can be opened by
double-clicking
Figure 2-7
Application menu
Exercise
Select different application in the Application
Menu:
1. Launch ClarisWorks.
2. Launch SimpleText.
3. Pull down the Application Menu and
select ClarisWorks.
Mac OS Training Module
The Application menu is located
on the far right side of the menu
bar (Figure 2-8). It tells you which
applications are running and which
one is active. Each application has
its own icon. You can tell which
program is active by the icon in the
upper right hand corner of the
screen or by pulling down on the
Application menu Ð the program
Figure 2-8
with the check mark in front of it is
the active program. SimpleText is active in the Application menu in Figure 1-3. When the mouse is released the Finder will be active.
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Ñ EDUCATION
This menu has several visual clues to let you know what is going on with
the application you are running. There is a check mark in front of the
current (active) program you are in. Items with a bullet (¥) have a problem and need attention. The Mac OS lets you know there is a problem by
alternating (ßashing) the problem applicationÕs icon with the current
application icon. With this condition, if you pull down the Application
menu, you would see one application with the bullet and one with a
check mark. Pull down to the bullet to get the error message.
Trash
To put something in the Trash, press-and-drag an icon over to the can.
When the can becomes black (Figure 2-9), let go and the icon will drop
inside. Whether you are putting one
icon in the Trash or you have selected
Þfteen icons and are dragging them all
together to the Trash, the tip of the
pointer must touch the Trash icon.
Exercise
Use the Put Away command:
1. Move the ÒTest 1Ó Þle
to the trash.
2. Open the Trash, by
double clicking on it.
3. Select the ÒTest 1Ó Þle.
4. Press on the File
Menu, select Put
Away.
To remove an item from the Trash,
Figure 2-9
open the Trash and move the icon out
of the Trash. Another cool way is to
select the icon that is in the Trash, from the File menu and choose Put
x - Y ). This moves the Þle back to where it came from. To perAway (x
manently remove an item from a disk, select Empty Trash from the
Special menu. A warning message will appear, asking you to conÞrm
that you want to delete these Þles. If you donÕt want to see the warning
box, hold the option key when you choose Empty Trash.
To throw away locked items in the trash hold the option key when you
choose Empty Trash.
Once you have emptied the Trash, Þles are NOT recoverable Ð they are
gone forever.
New for
Move to Trash
The Move to Trash command in the File
menu moves selected items to the
Trash. You can also use the keyboard
shortcut x - Delete to move items to
the Trash (Figure 2-10).
Figure 2-10
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Power Computing Ñ ConÞdential
WHAT MAKES A COMPUTER A MAC
System Folder
System
suitcase
AppleShare
Finder
The System Folder contains Þles and programs that control the computer. System software is the set of programs and other Þles
that the computer uses to start itself up, keep
track of Þles, open programs, manage connections to networks and to other equipment,
and so on. The system software in the computer is also known as the Mac OS.
System Folder
icon for
System 7.5 ~ 7.6.1
Mac OS Training Module
System Folder
icon for
System 8
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Ñ EDUCATION
System Folder
In order for the computer to boot from the hard disk drive you must
have a System Folder on your hard drive. The System Folder must have
at least two Þles in it: the System suitcase and the Finder. Without
those two Þles in the system folder, the Mac canÕt start itself up; and it
will give you a ßashing question mark. With out an active System
Folder present on a disk the computer will boots to a ßashing
question mark (Figure 2-11).
?
Figure 2-11
Exercise
Disabling the System
Folder:
1. Open the hard disk
drive.
2. Pull down the View
menu.
Select By Name.
3. Open the System
Folder.
4. Move the Finder to
the desktop.
5. Notice the icon
become generic.
The System runs the computer and the Finder runs the Desktop. You
can tell which folder is the System folder by one important clue Ñ an
active System Folder has a Mac icon on the folder. This is referred to as
the ÒblessedÓ System Folder (Figure 2-12). When you separate the
Finder and the System Þle, this disables the System Folder (Figure 213). To ÒblessÓ a System Folder, move the Finder and the System back
together into the System Folder. If there is more than one system folder
on the disk, hold down the option key while double-clicking on the
Finder. You will see a warning that this Þle is used by the system software. Click OK. The System Folder should now have the Mac icon on it.
Blessed
System Folder
Disabled
System Folder
Blessing the System
Folder:
1. Move the Finder back
into the System Folder
from the desktop.
2. Notice the icons
changes back to
System icons.
A blessed System
Folder will have
Mac OS custom
icons on the Apple
Menu Items, Control
Panels, Extensions
and Fonts folders
Figure 2-12
24
Figure 2-13
Power Computing Ñ ConÞdential
WHAT MAKES A COMPUTER A MAC
System File
Under System 8
the System
Suitcase icon
has changed to
a 3D look
Exercise
Find the System sounds:
1. Open the hard disk
drive.
2. Open System Folder
3. Double-click on the
ÒSystemÓ Þle.
4. Locate the sound
Þles.
5. Double-click on Wild
Eep sound.
The System Þle (Figure 2-14) contains the inner working of the Mac OS,
and is the Þle that actually runs the Mac. It is also known as the System
suitcase. Inside the System Þle you will Þnd sounds (Figure 2-15) and
keyboard layouts (Figure 2-16), the only things that can be changed; for
example the SCSI Manager which controls the hard disk drives, is one of
many parts of the System Þle that can not be changed by the user.
In System 6, most of the extensions, fonts and Control Panels had to be
moved into the System by the Font DA mover. This was very cumbersome and slow. With System 7.0, the System Folder moved closer to
how we know it today. The biggest difference was the fonts where still
stored in the System Þle. System 7.1 moved the fonts into the Fonts
folder.
Figure 2-14
Figure 2-15
Figure 2-16
Finder
The Finder icon
also got a new
look under
System 8
The Finder is the program that runs the Desktop and keeps track of all
your Þles. This Þle is just as important as the System Þle, and must stay
in the System Folder or you wonÕt be able to start the Mac. The Finder is
the functional equivalent of Microsoft WindowÕs Program Manager and
File Manager rolled into one (Figure 2-17). Under System 8 (Tempo)
the Finder will get a major make over. Multi-threaded Finder will give
you the ability to initiate multiple Þle copies, empty the Trash, and
launch an application all at the same time. Spring-loaded folders will be
another big hit. With each release of the Finder, more and more Power
PC native code is written into the Finder. System 7.6 is around 20%
faster by using this additional code.
Figure 2-17
Mac OS Training Module
25
Ñ EDUCATION
Finder Preferences
New for
The Labels control panel and the Views control panel have been incorporated into the Finder Preferences window (Figure 2-18), available
from the Edit menu.
The font used by
the Finder has been
relocated to
this window
You can also use Finder Preferences to turn
on Simple Finder - especially nice for new
users - and spring-loaded folders, a feature
that makes a folder open temporarily when
you hold an icon on it for a few seconds.
Grid spacing is a new feature to System 8.
Labels has been
moved from the
menu bar
New for
More information
on Arrange and
View Options...
later in the module
To open the Finder Preferences
window, open the Edit menu and
choose Finder Preferences.
Figure 2-18
View Menu
The View menu has a new look
and includes new commands
(Figure 2-19). Many of the original commands now appear in
submenus appropriate to the
chosen view, including the new
as Buttons view.
Choices you make in the View
menu apply to the active window. When no window is chosen, choices apply to the desktop.
Figure 2-19
Items in the Arrange submenu and View Options... dialog box apply
to the view that youÕve chosen.
The new View menu and Finder Preferences, from the File menu,
replace the old Views control panel.
26
Power Computing Ñ ConÞdential
WHAT MAKES A COMPUTER A MAC
New for
List View
When the view is set to As List in the View menu, the contents of the
window appear in columns (Figure 2-20). You use the List View
Options command to choose the columns you want to see, including
a new column for an itemÕs creation date.
To sort the windowÕs contents, click the button above the
column by which you want to sort.
The selected column is a darker shade of gray.
Figure 2-20
New for
List View Options
List View Options becomes available when you choose As List in
the View menu.
Note: Options in
View dialog boxes
(Button View
Options, Icon View
Options, List View
Options) apply
only to the
active window.
New features include a creation
date view, and ÒUse relative dateÓ
view that uses words such as ÒyesterdayÓ and ÒtodayÓ instead of just
the full date (Figure 2-21).
Figure 2-21
To set options for List View, follow these instructions:
1. Select the window whose view you want to set.
2. Open the View menu and choose as List.
3. Open the View menu again and choose View Options.
4. Select the options you want, then click OK.
Mac OS Training Module
27
WHAT MAKES A COMPUTER A MAC
Control Panels
Control panels are small programs that let you customize your
Mac and the features of many
utilities. With a Control Panel you
can alter your Desktop pattern,
set the mouse speed, control the
repeat rate of key on the keyboard, or change the number of
colors displayed on the monitor.
To Þnd the Control Panel folder
open the hard disk drive then
open the System Folder. To see a
list of Control Panels, pull down
the Apple menu and select Control Panels from the drop list.
Mac OS Training Module
29
Ñ EDUCATION
General Controls
Exercise
Turn Launcher on and
then back off:
Several system functions are controlled here such as turning the
Launcher on and off. Folder protection set to ÒOnÓ can stop some software installations (Figure 2-22).
1. Pull down the Apple
Menu, to Control Panels. Then move over
and down to the
General Controls.
2. Click the Show
Launcher... box.
3. Close the General
Controls control
panel.
4. Restart the computer.
5. Repeat the process
and turn the
Laucher off.
6. Restart the computer.
Figure 2-22
New for
Appearance
The Appearance control panel (Figure 2-23),whose appearance may differ from the illustration, replaces the old Color and WindowShade control panels, offering all the original features plus new ones:
Below is the
icon for the
Appearance
control panel
¥ You use the popup menu to choose your system font
the original system font, Chicago, or the new font, Charcoal.
¥ÊThe font you choose is used when you restart.
¥ÊYou can select the Compatibility Mode checkbox if you
notice compatibility issues between the new window
styles and windows in older applications.
The Appearance
Control Panel is
located under the
Apple Menu
Figure 2-23
30
Power Computing Ñ ConÞdential
WHAT MAKES A COMPUTER A MAC
Date & Time
Exercise
Change the time:
1. Pull down the Apple
Menu, to Control Panels. Then over and
down to the Date &
Time control panel.
2. Click on the minutes.
3. Add two minutes by
clicking on the up
arrow.
4. Close the control
panel.
The Date & Time control panel is used for more than just the date and
time (Figure 2-24). From this control panel, you can add a clock to the
menu bar. Select which Time Zone
you are in. You can change the display format for country you are in
and can choose between a 12 or 24
hour clock.
To adjust the date or time, click on
the number and type in the new
value or use the arrows.
Figure 2-24
The date and time are reset when the CUDA is reset.
Mouse
The Mouse control panel (Figure 2-25) adjusts the speed the pointer
moves and the duration of the double-click. After resetting the CUDA,
or zapping the PRAM, the Mouse control panel resets itself.
Exercise
Change the mouse
speed:
1. Pull down the Apple
Menu, to Control Panels. Then move over
and down to the
Mouse control panel.
2. Set it to Slow.
3. Close the Mouse control panel.
4. Check the mouse
speed.
5. Reset control panel
back to Fast.
Figure 2-25
Macintosh Easy Open
The Macintosh Easy Open
control panel helps you
open a document in applications other than the one in
which it was created. It is
Figure 2-26
default settings are all you
need to use. Easy Open touches every application program installed
on the computer. It is needed for the normal operation of the Mac
(Figure 2-26).
Mac OS Training Module
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Ñ EDUCATION
Memory Control Panel
The memory control panel has three sections (Figure 2-27).
Figure 2-27
Disk Cache
Exercise
Set Dish Cache
to 1024K:
1. Pull down the Apple
Menu, to Control Panels. Then, over and
down to the Memory.
2. Click on the up or
down arrows to set to
1024K.
3. Close the control
panel.
4. Restart the computer.
Disk Cache is a part of the memory your Mac uses to hold information
about the most recent things it has done on your disk, such as reading
a Þle. If the Mac needs this information again, it can get it from the disk
cache much quicker than going back to the disk to retrieve it. The Mac
will set a default for the cache size, depending on how much memory
is available. It might seem like setting a larger cache size would be better, but generally it is not, because that much memory is unavailable to
any application you open.
The speed of the hard disk drive is very dependent upon what the disk
cache is set to. The default for disk cache is 1/32nd of the ram that is
installed in the computer. The usual place to put it is 512K if your system is slower than 180 MHz and 1024K if your system is faster than 200
MHz. Some operations, such as zapping PRAM, can set the disk cache
back down to a minimum size (96K), which will slow the computer
down.
Remember to reset the disk cache after zapping the PRAM or resetting
the CUDA.
32
Power Computing Ñ ConÞdential
WHAT MAKES A COMPUTER A MAC
Exercise
Set Virtual Memory 8 MB
higher than built-in
memory:
1. Pull down the Apple
Menu, to Control Panels. Then move over
and down to
Memory.
2. Turn Virtual Memory
on.
3. Using the arrows set
the Virtual Memory to
8MB higher than the
Built-in memory.
New for
Virtual Memory
Because of the way Power Macs use memory and the way applications
written for the Power Macs comply with this strict speciÞcation, the
computer can take advantage of the feature called ÒÞle mappingÓ when
Virtual Memory is turned on. Even if you set Virtual Memory to the
minimum amount, you will get better performance from applications
that are written for Power Macs.
Under 7.5.5, Apple rewrote Virtual Memory and greatly improved itÕs
implementation. Setting it to 2 MB above the installed RAM is a good
place to start. Never go higher than twice the mount of real RAM. Virtual Memory works better on machines with at least 16 MB of RAM. You
can also check the About This Computer... to see if the amount of
Virtual Memory is turned on (Figure 2-28).
Under System 8, once Virtual Memory is turned on you will not be able
to set it lower than 20 MB.
Under Mac OS 8
the ÒAbout this
Computer...Ó
window will show
the amount of
Virtual Memory that
is being used. When
Virtual Memory is
turned off it will
indicate that.
Figure 2-28
Ram Disk
A Ram disk is a virtual hard disk drive made out of RAM ( Virtual Memory is a hard disk drive pretending it is memory; a RAM disk is memory
pretending it is a hard disk drive). This was originally developed as a
power saving feature for laptop computers and is not usually used with
desktop machines.
Suggest that users not use RAM disk feature, RAM as a disk steals available RAM from the Mac OS and application programs. If a RAM disk is
set to a large size, the computer will crash on startup.
Mac OS Training Module
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Ñ EDUCATION
Monitors & Sound Control Panel
Monitors & Sound controls the video and audio output on the Mac.
There are three sections of the control panel; Monitor, Sound and
Alerts (Figure 2-29). To go between the sections click on the buttons.
Exercise
Change monitor
resolution to 640 x 480:
1. Pull down the Apple
Menu, to Control Panels. Then, over and
down to the Monitors
& Sound control
panel.
2. Scroll up to the
640 x 480 resolution.
3. Double-click on it.
4. Change it back.
Figure 2-29
Monitor Button
This section allows you to change the Color Depth of the display (256,
Thousand, Millions of colors) and switch from Color to Grays.
Resolution is the number of pixels (dots) in an image. The resolution
of a monitor is normally given as the total number of pixels. For Example, a monitor might have a resolution of 640 pixels horizontally by 480
pixels vertically.
Sound Button
This adjusts the sound input and output for the Mac. One of the most
common sound issues is addressed here. Sound input not being set to
Internal CD will not allow audio CD to be played out the computers
speakers (Figure 2-30).
Figure 2-30
34
Power Computing Ñ ConÞdential
WHAT MAKES A COMPUTER A MAC
Alerts
Sets the volume for error sounds (Figure 2-31.
Figure 2-31
Some older Macs may use the Monitors control panel (Figure 2-32).
The adjustments are the same in both control panels.
Figure 2-32
Exercise
Turn Control Strips on
and adjust the
resolution:
Some users may have the Control Strips activated. Both resolution and
color depth can be changed from it. The resolutions in italics are nonstandard Mac OS resolutions (Figure 2-33)
1. Pull down the Apple
Menu, to Control Panels. Then, over and
down to Control Strip.
2. Click on the Show
Control Strip radio
button.
3. Close control panel.
4. Click and hold on
the Òcheckered
patternÓ, to
change resolution.
5. Change the resolution back.
Figure 2-33
Mac OS Training Module
35
Ñ EDUCATION
Startup Disk
A startup disk is a disk that has a System Folder with the system software inside it. Each startup disk should have only one System Folder.
The Startup Disk control panel provides an easy way to select which
disk is used to boot the computer, and is likely the control panel you
will use the most (Figure 2-34).
Exercise
Change Power CD to
be the Startup Disk:
The startup diskÕs icon is usually located in the upper-right corner of
the desktop (Figure 2-35). If you donÕt know which disk is your startup
disk, you can check by opening the Startup Disk control panel; the
start-up disk is highlighted.
1. Place the Power CD
in to the CD-ROM
player.
2. Pull down the Apple
Menu, to Control Panels. Then, over and
down to Startup Disk.
3. Select the Power CD,
with one click.
4. Close the control
panel.
5. Restart the computer
from the Special
menu.
Exercise
Figure 2-34
Change Power HD to
be the Startup Disk:
1. Pull down the Apple
Menu, to Control Panels. Then over and
down to the Startup
Disk.
2. Select the Power HD,
with one click.
3. Close the control
panel.
4. Restart the computer
from the Special
menu.
Figure 2-35
36
Power Computing Ñ ConÞdential
WHAT MAKES A COMPUTER A MAC
Extensions
Extensions are System-related
Þles that help run your Mac or
your peripheral equipment.
The extensions in the System
Folder can be seen loading at
startup across the bottom of
the monitor screen. These Òsystem extensions,Ó previously
called INITS, must be stored in
the Extensions folder to load at
startup and function. This
folder also contains utilities
that let you share Þles on a network, connect to the internet
and print, just to name a few.
Mac OS Training Module
37
Ñ EDUCATION
Extensions manager
Extensions manger is a great tool for troubleshooting issues with extensions (Figure 2-36). To activate the extensions manger at startup, hold
the Òspace barÓ down while starting the computer. Setting the Extensions Manager to 7.x.x only plus CD-ROM Tool Kit, disables any
user-installed software extensions. System 7.6Õs extensions manger has
been redesigned.
Exercise
Set up an Extensions Set
that includes the System
software plus CD-ROM
ToolKit:
1. Pull down the Apple
Menu, to Control Panels. Then move over
and down to the
Extensions Manager.
2. From the Extensions
Manager window,
press and hold on the
Select Set menu.
Select Mac OS 7.6 All.
3. Click on the Duplicate
Set button.
4. Name the set System
software plus CDROM and click OK.
5. Scroll down the list on
the Extensions Manager and check the
CD-ROM ToolKit control panel and the
CD-ROM Tool Kit
extensions.
6. Close the Extensions
Manager.
7. Go back into the
Extensions Manager
and check under the
Selected Set pop up
menu for the new set.
38
Figure 2-36
Some of itÕs new features include: Viewing by name, size, version
and package. Viewing by ÒPackageÓ allows you to see what extensions
and control panels were installed by an application program.
The Selected Set pop up menu contains two built in sets: System 7.6.x
all and System 7.6.x base. System 7.6.x all Ð contains all the system
software that is installed by the system software installer. System 7.6.x
base Ð includes the minimum software to run the computer.
Power Computing computers must have the CD-ROM Tool Kit turned on.
Once you have selected an extension, various information is displayed,
including a deÞnition of what itÕs used for (lower left corner). The Show
Item Information triangle must be turned down to see this new information. A Restart button has been moved to the Extensions Manager.
Power Computing Ñ ConÞdential
WHAT MAKES A COMPUTER A MAC
Which Extensions can go
As the system software gets more and more interconnected, it is best
to leave all of the extensions and control panels in the system folder.
Removing a few extensions that the customer thinks they donÕt need
or use could cause the system to crash or misbehave.
Example: IÕm receiving type 15 errors and I have printer icons all over
the desktop. This is caused by removing the AppleScript extensions.
Trashing extensions may only save 1 MB of hard disk drive space and
even less RAM and cause system slow downs and possible system
crashes, most of which can only be repaired by doing a clean install.
Which ones you can not live without
There are a few extensions and control panels that must be in the System Folder for the computer to run correctly There are several Library
Þles the computer needs. Here are just a few:
¥ AppleScriptLib
¥ OpenTptAppleTalkLib
¥ OpenTransportLib
¥ ObjectSupportLib
¥ OpenTptInternetLib
¥ OpenTptAppleTakLib
They all have Lib or library in the name (Figure 2-37). Anything with
Access is needed for the CD-ROM to work. Both Shared Library Managers are needed (Shared Library Manager, Shared Library Manager PPC).
Even the WorldScript Power adapter, which was originally used to display foreign language text, is now used by applications to speed displaying English text.
Figure 2-37
Control Panels are not as critical. AppleTalk, Mac OS Easy Open, Monitors & Sound, Mouse, PC Exchange, TCP/IP and ~ATMª are some of
the main ones. While you could make the argument that none of these
MUST be in the System Folder for normal operation and support all
should be installed.
Mac OS Training Module
39
TROUBLESHOOTING
Chapter 3
Troubleshooting
Troubleshooting is the Þne art of working
through a issue to Þnd its source. ItÕs an orderly
process of elimination that is made easy once
you understand how the components of the
computer work together. This section describes
the processes the computer uses to start up and
run, and what to look for when something goes
wrong.
Chapter 3 Objectives
¥ Mac OS start up sequence
¥ About this Computer...
¥ Clean Installs
¥ Tips and Tricks
¥ Keyboard short cut
Mac OS Training Module
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Ñ EDUCATION
Mac OS Startup Sequence
1. Pushing the power button triggers the Start Mangers in the ROM.
2. The Mac performs a check of the hardware. The last thing checked
is the RAM.
ROM
CPU
PCI cards
RAM
hard disk drive
Ports
3. This is the point where you hear the startup chime and see the
Happy Mac. If there are hardware problems found you will get the
Sad Mac and the chime of death (Car Crash).
ROM
CPU
4. The basic OS loads from the ROM.
Illustrations from ÔHow Macs WorkÕ by John Rizzo and K.Daniel Clark
42
Power Computing Ñ ConÞdential
TROUBLESHOOTING
5. Now you will see a gray screen with the pointer. The CPU starts
looking for the start-up disk. If a disk with a valid System Folder is
found you will get the Flashing Questions Mark.
CPU
ROM
6. System Þles start to load. The Welcome to Mac OS screen will
appear. You may notice the video change (pops) as itÕs preferences
load.
7. Extensions load, and
then Control Panels.
8. Finder is launched.
This is when you get
CPU
the Menu bar across
hard disk
the top on the screen. RAM
drive
9. Finder Þnishes loading as the hard disk
drive and Trash Can
are drawn on the
screen.
CPU
RAM
hard disk
drive
10.Files in the Startup Items folder are launched.
11.Desktop printing software loads, and the Printer Icon
appears on the desktop.
12. At this point you can launch programs.
Illustrations from ÔHow Macs WorkÕ by John Rizzo and K.Daniel Clark
Mac OS Training Module
43
Ñ EDUCATION
About this computer
Figure 3-1
RAM installed in
the computer
All Macs have an information window that can tell you what system
software you are running, the amount of RAM that is installed and how
much Virtual Memory you are using (Figure 3-1). It will supply you
with the amount of RAM each open application is using. To view this
information, switch to the Finder and then pull down the Apple menu
and select About this Computer... Some of the older Mac OS systems
will say About this Macintosh...(Figure 3-2).
Version of
the Mac OS
If Virtual Memory is
turned, on the total
memory will be
larger
Exercise
Using the
About this computer...
dialog box:
1. Pull down the Apple
menu and select
About this computer...
2. Find the Built-in
memory.
3. Locate the version of
the Mac OS.
Name of
Program
RAM used
by each
program
Figure 3-2
Available space on the hard disk drive
Exercise
Find how many MB are
available on the hard drive:
1. Double-click on the
hard disk drive.
2. Pull down the Views
menu, and select By
Icon.
3. Locate the upperright corner of the
hard disk drive window.
4. What is the amount of
disk space available?
44
To Þnd out how much hard disk drive space is being used, open the hard
disk drive or any folder. Under the View menu select By Icon. The window will now display three sets of information, just under the name (Figure 3-3).
On the left side of the window will be the number of items in the folder.
The amount of space taken up on the disk will be in the middle. On the
right side will be the space available on the hard drive.
Figure 3-3
Power Computing Ñ ConÞdential
TROUBLESHOOTING
Clean Installs
issues with application programs or computer hardware can sometimes lead to corruption of the System software. This section describes
several methods for installing a fresh copy of the System software.
Draggable System Folder
1. To use the draggable System Folder, Þrst boot up from
the Power CD.
2. Check the hard disk drive with Disk First Aid and repair if needed.
3. Open the hard disk drive and change the name of the System
Folder to Old System Folder.
4. Open the Old System Folder and move the System Þle into the
Preferences folder; this disables the System Folder.
5. Follow this path on the Power CD: Power CD: System Software
Installers: Draggable System Folder
6. Open the Draggable System Folder. Click and drag the System
Folder to the hard drive.
7. Once it Þnishes copying, you will need to ÒblessÓ the System
Folder. Open the System Folder. Hold down the option key while
clicking the Finder.
8. Close the System Folder. Pull down the View menu and select by
Name. You should see the Mac icon on the System Folder.
9. From the Apple menu pull down to Control Panels then over to
the Startup Disk control panel. Click once on the Power HD; this
will set it to be the startup disk.
10. Restart the computer from the Special menu.
Shift Command K, from the Installer window
1. Boot up from the Power CD.
2. Open the System Software Installers folder
3. Double-click the Install System Software icon. Click on Continue.
4. When you see a button marked Install, hold down
Shift-x-K.
5. Choose ÒInstall a New System FolderÓ. Click on OK.
6. In the installer window, click on Clean install.
7. When the installation process is completed, open the CD-ROM Software folder. Run the CD-ROM Software Installer.
Mac OS Training Module
45
Ñ EDUCATION
If you have a PowerTower Pro, PowerTower 180e, or PowerTower 200e,
drag Power Mac Format Patch from the CDÕs draggable system
folder to the hard driveÕs system folder.
8. From the Apple menu pull down to Control Panels then over to
the Startup Disk control panel. Click once on the Power HD, this
will set it to be the startup disk.
9. Restart the computer.
The old fashioned way; by changing the
name and disabling the System Folder
1. Boot up from the Power CD.
2. Check the hard disk drive with Disk First Aid and repair if needed.
3. Open the hard disk drive and change the name of the
System Folder to Old System Folder.
4. Open the Old System Folder and move the System Þle into the
Preferences folder; this disables the System Folder.
5. Open the System Software Installer folder and double-click on the
Install System Software icon.
6. At the ÒWelcome to...Ó window click Continue.
7. In the next window click Easy Install.
8. When the installation process is completed, open the CD-ROM
Software folder. Run the CD-ROM Software Installer.
If you have a PowerTower Pro, PowerTower 180e, or PowerTower 200e,
drag Power Mac Format Patch from the CDÕs draggable system folder
to the hard driveÕs system folder.
9. From the Apple menu pull down to Control Panels then over to
the Startup Disk control panel. Click once on the Power HD, this
will set it to be the startup disk.
10. Restart the computer.
Post-clean install clean-up
Some application software will add extensions and control panels to
the userÕs System Folder. Those added items must be migrated to the
new System Folder before that software will operate correctly. There
are two ways of doing this:
¥ Reinstall the application software from the original disks.
¥ Compare the contents of the Old System Folder to the new one.
Move items not found in the new System over from the old. Do so
a few items at a time, keeping track of what has been moved, and
restart.
46
Power Computing Ñ ConÞdential
TROUBLESHOOTING
Tips and Tricks
¥ To rename a Þle or folder, click on it ONE time and press the
Return key. The name will become highlighted. Start typing the
new name, or you can move the pointer over the part of the name
you want to change and select the text and then make the changes.
Never change the name of an open Þle.
x)Z zaps it back! This is known as Undo. It is under
¥ Command (x
the Edit menu.
¥ To change an icon (make a custom icon), copy the picture you
want to the clipboard. Select the Þle that you want to change the
icon on. Under the File menu select Get Info. In the Get Info box
click on the original icon (upper left corner); a box will appear.
x V ). Close the Get
Paste in the new icon from the Edit menu (x
Info box.
¥ The best way to eject a ßoppy, CD-ROM or other removable media
(Zip or Jaz disks) is to click on the icon and move it to the trash.
This doesnÕt erase the disk. Selecting the icon and hinting x - Y will
also eject the disk. x - E, or the ÒEject DiskÓ command, will eject
the media, leaving a grayed out icon on your desktop. However a
problem occurs when you insert another disk Ð you will have to
keep exchanging the two disks. The computer will ask you to insert
Disk 1, pop it out and ask for disk 2. It will go back and forth about
four times before it Þnishes. You can use x - (.) to get out of this.
¥ PC Exchange can check the SCSI chain. To do this, open the PC
Exchange control panel and click on the Options button.
¥ Before a Clean Install, have the user set the extensions manager
to 7.5.x or 7.6.x only, plus CD-ROM ToolKit, before restarting off the
Power CD. This will move most of the user-installed software to the
disabled folders in the previous System Folder, making the migration of the Control Panels and Extensions from the old System
folder easier.
¥ Have the user save their Extensions Manager sets before troubleshooting extensions. To do this, go to the Extensions Manager and
click on the pop-up menu next to Set:. Pull down to Save Set.
Mac OS Training Module
47
Ñ EDUCATION
Keyboard shortcuts
48
Power Computing Ñ ConÞdential
TROUBLESHOOTING
Mac OS Training Module
49
Ñ EDUCATION
Get Info
The Get Info box is exactly that, the information center for
individual Þles, programs, folders and hard disks. Basically any
icon has a Get Info box.
To Get Info on an item, select the icon with one click. Then
either pull down the File menu to Get Info or press the x-I
keys. In Mac OS 8, hold down the control key when clicking
on the icon, this brings up the contextual menu, pull down to
Get Info.
Name of Þle/application.
Other information as
labeled.
See section of memory
requirements below.
Any time the note states
Òmemory will increaseÓ
this indicates the program
has PowerPC native code.
Name of Hard Disk.
Other information as
labeled.
0
is the SCSI bus #.
ID:0
is the SCSI ID.
v2.0.5 is the hard disk driver
software version.
FWB... is the name of the
software driver for the
hard disk drive.
Power HD is the name of the
hard disk drive.
Memory Requirements
Each application needs certain amount of memory, this is area
where those adjustments can be made. There are a couple of
rules you need to follow when setting memory.
1. Minimum size should be set equal to or greater than
the Suggested size.
2. Preferred size should be set larger then the Suggested size. Take into account the amount of RAM that
is installed and remember ALL active programs and the
system software need to share that RAM.
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Power Computing Ñ ConÞdential
Bundled Software
AsantŽ Ethernet Card Software
ATI Software
CD-ROM ToolKitª
Hard Disk ToolKitª PE
Iomegaª Zip/Jaz 5.0
NetDoublerª Installer
TelePortª Modem Software
Global Village Modems
Twin Turboª Software
PowerDomain
Mac OS Training Module
51
Ñ EDUCATION
This software is installed on all Power Computing Systems.
FWBÕs CD-ROM Tool Kit
All Power
Computing
models must have
the CD-ROM
ToolKit software
installed.
The AppleCD-ROM
extensions must
not be installed.
What
Where
CD ROM ToolKit
Control Panel folder
CD-ROM ToolKit
Extensions folder *
* CD-ROM Tool Kit v 1.6.3P and under consist of the control panel
only.
* CD-ROM Tool Kit v 2.3 and greater has both a control panel and an
extension.
FWBÕs Hard Drive Tool Kit
HDT Primerª PE
HDT Primer was included on system CDs up to System 7.5.5.
Hard Disk ToolKit¥PEª
Hard Disk Toolkit was included on System 7.6, 7.6.1 and 8.0 CDs.
The Hard Disk Toolkit software is only needed on the Power CD.
52
Power Computing Ñ ConÞdential
ATI video software
This software is used for both the video card that is installed on some
systems (PowerWave and PowerTower) and the riser card that where
included with the PowerBase and PowerCenter Pro line of computers.
PowerBase / PowerCenter Pro
What
Where
ATI 3D Accelerator
Extensions folder
ATI Video Memory Manager
Extensions folder
ATI YUV Accelerator
Extensions folder
for PowerCenter Pro
What
Where
Apple QD3D HW Plug-In
Extensions folder
Spinnaker II Driver
Extensions folder
The PowerCurve, PowerCenter, PowerTower, and PowerTower(e)
machines are all based on the Catalyst logic board design by Apple. We
have seen that an ATI video card installed in one of these machines can
cause ßoppy disks not to format.
Mac OS Training Module
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Ñ EDUCATION
7200 Graphics Accelerator
What
Where
7200 Graphics Accelerator
Extensions folder
Who needs it? The PowerCurve, PowerCenter, and PowerTower
machines all have a QuickDraw accelerator chip on the main logic
board. The 7200 Graphics Acceleration extension forces certain graphics to be generated by this accelerator chip.
Iomaga Zip and Jaz software
Iomega Drive options
Control Panels folder
Iomaga Driver
Extensions folder
There are several other Iomage software pieces that are not needed for
normal operation. They are; Copy Machine, Findit, Findit INIT, Iomega
Guest and Tools.
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Power Computing Ñ ConÞdential
AsantŽ Ethernet software
for PowerBase Computers
PowerBase logic boards do not have Ethernet on them. Power Computing sells AsantŽ Ethernet cards as an upgrade.
What
Where
AsantŽNIC OT 10Base-T card
Extensions folder
AsantŽFAST OT 100Base-T card Extensions folder
NetDoubler
NetDoubler is simply software installed on some Power systems to
boost performance of large Þle transfers by up to a factor of Þve on
Ethernet networks. Those systems with it on both ends of their Þle
transfer will see the most dramatic acceleration.
The NetDoubler control panel is included in the Control Panels folder
of the Draggable System Folder of Release 2.4 of the PowerCenter
(6010-1031-00), PowerTower Pro (6010-1030-00), and PowerBase
(6010-1032-00) CDs.
NetDoubler
Control Panel folder
NetDoubler Server Module
Startup Items folder
Some serial printers have issues with this software. NetDoubler makes
the printer driver think that AppleTalk is active on the printer port. To
de-activate, move both of the NetDoubler Þles to the Trash and restart
the computer. See PowerSource article #1610 for more information.
Mac OS Training Module
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Ñ EDUCATION
Twin Turboª software
What
Where
Twin Turboª Control Panel
Control Panel folder
Twin Turboª Acceleration
Extensions folder
Twin Turboª Gamma Loader
Startup Items folder
Twin Turboª Control Strip
Control Strip folder
These following Þles should be removed from the extensions folder in
most cases; Twin Turboª M8 Upgrade and Twin Turboª Upgrade.
Twin Turbo control
panel is located
under the
Apple menu.
56
Power Computing Ñ ConÞdential
miroMOTION video cards
miroMOTION DC20
What
Where
miro Control Strip
Control Strip folder
miroMOTION DC20 QT
Extensions folder
miroMOTION DC20
Extensions folder
~miroMOTION DC20 Init
Extensions folder
miroMOTION DC30
Mac OS Training Module
miroMOTION DC30 Ctrl Strip
Control Strip folder
miroMOTION DC30 AudioIn
Extensions folder
miroMOTION DC30 AudioOut
Extensions folder
miroMOTION DC30 Driver
Extensions folder
miroMOTION DC30 LIB
Extensions folder
miroMOTION DC30 QT
Extensions folder
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Ñ EDUCATION
Global Village Fax software
What
Where
GlobalFax Sender (2.6 only)
Desktop
Global Fax Center
Apple menu
Teleport
Control Panel folder
Global Village Tool Box
Extensions folder
Global Fax
Extensions folder
GV Address Book Engine (2.6 only) Extensions folder
The TelePort
control panel is located
under the Apple menu in
the control panels folder
The Global Village Fax
Center is located in the
Apple menu. It can show
the Scheduled and
Received faxes, along with
a fax log.
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Power Computing Ñ ConÞdential
Conley softRaid array software
SoftRAID 1.2 Controller
Application
SoftRAID Monitor
Extensions folder
Conley SoftRAID is
only used with
systems that have
a RAID installed.
PowerCenter ProÕs
DO NOT ship with
this software.
Adaptec Controller Card
PowerDomain Controller
Control Panel folder
AdpatecÕs PowerDomain Controller is used to modify the Adaptec
cards. Make sure the Termination is set to Automatic.
PowerCenter Pro users MUST use version 2.5 of the PowerDomain control panel.
AdpatecÕs
PowerDomain
Controller
Mac OS Training Module
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Ñ EDUCATION
ATI TV tuner card
ATI Mac2TVª Monitor
Extensions folder
ATI Mac2TVª Startup
Extensions folder
ATI Video Digitizer
Extensions folder
Xclaimª Video Player
Application Program
Xclaimª
Video Player
TV tuner program
ATI Xclaimª
Display
Control Panel
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Power Computing Ñ ConÞdential
Ñ EDUCATION
I have completed Mac OS Class.
I understand the module objectives:
¥ How to Start-up, Shut down and restart a Power Mac.
¥ Basic hardware components
¥ Basic Components of a Mac OS System
System Folder
Control Panels
Memory Control Panel
Monitors & Sound Control Panel
Startup Disk
Extensions
Extensions manager
¥ Mac OS Startup Sequence
¥ About this computer
¥ Power Computing Bundled Peripherals
Student
Teacher
Date
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Power Computing Ñ ConÞdential
Ñ EDUCATION
62
Power Computing Ñ ConÞdential