How To Pay Bills Online

How To Pay Bills Online
1. Instructions
1.1 Login
Login to the CIBC FirstCaribbean International Bank Internet banking web site.
Enter you User ID (normally your card number)
Check Remember Me (Optional)
Enter you Password
Click Submit
The CIBC logo is a registered trademark of Canadian Imperial Bank of Commerce, used by FirstCaribbean International Bank under license
Read the last Unsuccessful and Successful login dates and Times along with any other notices
Please report any irregularities immediately . Click continue when ready.
1.2 Register a Payment Recipient Company (Biller)
In this document Bill Payment Recipient Companies will be referred to as Billers.
Under Bill Payments click the Register a Bill option.
The CIBC logo is a registered trademark of Canadian Imperial Bank of Commerce, used by FirstCaribbean International Bank under license.
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Select the company you want to pay from the drop down list
The CIBC logo is a registered trademark of Canadian Imperial Bank of Commerce, used by FirstCaribbean International Bank under license.
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Fill in the information required. This will be different for each company.
Click Submit Registration Details
The CIBC logo is a registered trademark of Canadian Imperial Bank of Commerce, used by FirstCaribbean International Bank under license.
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If changes need to be made click Change
Review and Click Confirm Registration
The CIBC logo is a registered trademark of Canadian Imperial Bank of Commerce, used by FirstCaribbean International Bank under license.
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After the request has been submitted some Companies verify each request before a payment can be
made. Payments can only be made when the biller is marked with a status of Registered.
The CIBC logo is a registered trademark of Canadian Imperial Bank of Commerce, used by FirstCaribbean International Bank under license.
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1.3 Pay a bill
There are two types of bill in internet banking Standard Bills and Presented Bills.
1.3.1
Standard Bill Payment
After registration of the Biller click the Pay Bills from the Bill Payments Option.
The CIBC logo is a registered trademark of Canadian Imperial Bank of Commerce, used by FirstCaribbean International Bank under license.
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Click the Pay Bill Only option from the menu list.
The CIBC logo is a registered trademark of Canadian Imperial Bank of Commerce, used by FirstCaribbean International Bank under license.
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Select a Biller from the drop down list.
Enter the amount to be paid
Select the account to be used
Click Pay Bill
Confirm bill payment by clicking Confirm Bill Payment Details
Or change information by clicking Change
After conformation please check the status of the payment.
Initially the status should read Your request has been accepted or Success.
Please note: The Transaction ID number is the unique number for this transaction and any customer
queries about a payment will require this number.
The CIBC logo is a registered trademark of Canadian Imperial Bank of Commerce, used by FirstCaribbean International Bank under license.
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1.3.2
Presented Bill Payment
Some companies present bills to customers, these bills are referred to as Presented Bill Payments.
After registration of the Biller click the Pay Bills from the Bill Payments Option.
The CIBC logo is a registered trademark of Canadian Imperial Bank of Commerce, used by FirstCaribbean International Bank under license.
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Click View Bill Balances & Pay Bills
The CIBC logo is a registered trademark of Canadian Imperial Bank of Commerce, used by FirstCaribbean International Bank under license.
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Hover over the Company name for more information about the Biller.
Click Pay to pay the bill with the amount specified in the presented bill.
Select an account to use and click Pay again
After conformation please check the status of the payment.
Initially the status should read Your request has been accepted or Success.
Please note: The Transaction ID number is the unique number for this transaction and any customer
queries about a payment will require this number.
The CIBC logo is a registered trademark of Canadian Imperial Bank of Commerce, used by FirstCaribbean International Bank under license.
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1.4 Checking Bill Status
In order to check the status of a bill click the Bill Payment History option of the Bill Payments list
Select the registered biller from the Bill Payment Company dropdown list
Specify a transaction date range (optional)
Select transaction Status (optional)
Click View History
The CIBC logo is a registered trademark of Canadian Imperial Bank of Commerce, used by FirstCaribbean International Bank under license.
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The history and status of bill payment transactions that you have made for a company will be displayed.
The CIBC logo is a registered trademark of Canadian Imperial Bank of Commerce, used by FirstCaribbean International Bank under license.
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