Annex 1
Transcription
Annex 1
Contact information Brian Allard Senior Vice President Ernst & Young Orenda Corporate Finance Inc. [email protected] 416 943-2665 Richard Simm Managing Director Ernst & Young Orenda Corporate Finance Inc. [email protected] 416 943-2102 Building the student experience April 2012 Contents Executive summary ...................................................................................................................... 3 1.0 Introduction ......................................................................................................................... 11 1.1 Background and context..................................................................................................... 12 1.2 Project objective ............................................................................................................... 12 1.3 Project scope and methodology .......................................................................................... 13 1.4 Steering committee on student housing............................................................................... 13 1.5 Who should use this Report? .............................................................................................. 13 1.6 Report use and limitations.................................................................................................. 14 2.0 The state of student housing ................................................................................................. 15 2.1 Challenges and issues ........................................................................................................ 16 2.2 Survey results on housing infrastructure ............................................................................. 18 2.3 Research on the impact of housing on recruitment and retention ........................................... 22 2.4 Organizing for outcomes .................................................................................................... 24 3.0 Student housing models and strategies ................................................................................... 25 3.1 Delivery models defined ..................................................................................................... 26 3.2 Public models ................................................................................................................... 27 3.3 Partnership models ........................................................................................................... 32 3.4 Private models .................................................................................................................. 35 3.5 Summary comparison ........................................................................................................ 40 4.0 Developing a business case for student housing investments .................................................... 41 4.1 Life cycle context .............................................................................................................. 42 4.2 Business case framework ................................................................................................... 42 4.3 Strategic options analysis................................................................................................... 44 4.4 Business case components ................................................................................................. 46 4.5 P3 Business cases ............................................................................................................. 48 4.6 Life-cycle costing elements ................................................................................................ 49 5.0 Conclusion ........................................................................................................................... 51 Annex 1: Survey methodology and results .................................................................................... 53 Annex 2: Literature review references .......................................................................................... 61 Ernst & Young | 1 Building the student experience April 2012 Ernst & Young | 2 Building the student experience April 2012 Executive summary Ernst & Young | 3 Building the student experience April 2012 Background and context Student housing is an integral part of the overall student experience. This notion is widely accepted by university administrators and is supported by academic research. The decision however to recapitalize student housing stock, or invest in new or replacement student housing capacity is more complex and has several moving parts. It is in this context that the Canadian Association of University Business Officers (“CAUBO”) formed a special committee (“Steering Committee”) to research business models for student housing and to develop guidance documents for development of business cases for the investment in new student housing (the “Project”). Project objective The purpose and objective of the Project is to assist universities in building the business case for investment in student housing by: ► ► ► ► Providing a national overview of the current state of student housing; Discussing the relevance of student housing as a means for student recruitment and retention; Identifying emerging trends in funding and operating models and strategies adopted by Canadian universities; and Preparing high-level guidance materials that will assist universities in assessing the life-cycle costing and business case development for renewal of housing assets. Ernst & Young Orenda Corporate Finance Inc. (“EY”) was selected by the Steering Committee through a competitive request for proposal process to research, analyze and prepare a report based on the Project objective (the “Report”). This report was presented to CAUBO members at a workshop on student housing held in April 2012. Challenges and issues Universities are operating in a challenging and dynamic environment and several interrelated forces shape student housing outcomes. Based on input from the Steering Committee, discussions with 10 housing stakeholders representing a cross-section of Canadian universities, combined with our understanding of the post-secondary institution sector, real estate development, and financial markets, seven major overarching criteria emerge. In order to build the student experience through new housing investments, universities will need to consider housing models and strategies that best address the following key internal and external criteria. ► ► ► ► ► ► ► Demand; Quality of infrastructure; Government spending cuts; Operating budget pressure; Capital and borrowing capacity; Rents and fees; and Market developments. Survey results on housing infrastructure CAUBO developed and conducted a Survey of its members on student housing infrastructure addressing physical characteristics as well as overall characteristics of housing for the campus. A total of 52 universities across Canada of varying size and academic mission completed one or both parts of Ernst & Young | 4 Building the student experience April 2012 the Survey. Key findings included: ► By far the bulk of student housing in Canada was constructed during the 1960s. A significant portion of this has undergone a refit, in most cases since 2000, but there is still a large overhang of un-renovated buildings from that period. ► Universities have largely used traditional financing and delivery approaches but are now looking at alternatives, perhaps driven by necessity. ► Traditional dormitory style residences still predominate, although a significant number of apartment style residences have been added in recent years. ► Some government funding was available historically, but this has effectively disappeared. While there is an increase in the use of internal funds, debt is still the main source of financing. ► Debt related building work and major refits undertaken during the 1960s and 1970s has fully amortized whereas debt that financed new build and major refits since 2001, has an outstanding term of between 10 and 30 years, which suggests the need to refinance may arise in the future. ► Routine maintenance and custodial work are the only areas where there is significant private sector involvement in the delivery of housing operations. ► In general, it appears that smaller operations (by total bed count) generate more revenues from hotel and convention operations, but this is certainly not true in all cases. Research on the impact of housing on recruitment and retention Research conducted on student living and the student experience has revealed many important findings relevant to a student’s experience at university, and identifies the quality of campus housing and experience of living in on-campus residences as being among the factors influencing student choice. The research suggests that facilities and the environment are related to the recruitment and retention of students, but there is limited research to support the widely held belief that student housing can have a positive impact on overall student experience and academic success. While this is not an extensive literature review, a number of research directions could be considered: ► ► ► The impact of housing on student recruitment and retention at Canadian universities is lacking in the research. Given the role that many universities are playing in city building combined with increasing competition for student and faculty talent in the global context, the field of research could benefit with increased Canadian context. Institutional planning and analysis departments at Canadian universities could play a role in mining data that may exist. Stronger empirical data should assist in the business case for investing in student housing. The ACUHO-I Professional Standards and the Housing & Residence Life Program Standards from the Council for the Advancement of Standards in Higher Education are two sources that can serve to guide further discussions on the relationship between student recruitment, retention, and new facilities. Organizing for outcomes The development and operation of student housing typically requires cross-functional teams involving finance, student life, facilities management, housing, real estate, and ancillary business services. Therefore, a university’s organizational context and structure plays a role in housing outcomes. Ernst & Young | 5 Building the student experience April 2012 Interviews with stakeholders clearly showed that those institutions that consider their residence programs successful - programmatically, financially, operationally, and organizationally, for example – generally made use of cross-functional teams or similar approaches to ensure that all affected services work to achieve a common outcome. Student housing models and strategies As housing infrastructure continues to age, the requirements for replacement and new infrastructure increase, and building the student experience through housing and campus life programming becomes increasingly important, universities must find ways of further stretching their infrastructure investment dollars. This will require assessing the full range of housing delivery approaches and thinking creatively to find the most efficient ways of meeting infrastructure needs. In this Report, three general model classifications are included: public models, private models, and partnership models. Within each model class various delivery approaches exist based on specific transaction structures and objectives. Generally, private sector participation in the delivery of the asset, lifecycle maintenance, and risk allocation increases as one moves away from public models, though to partnership models and private models. The model classification is illustrated below. Public models Partnership models University owned and operated Design-build-financemaintain P3 Residence Trust Lease-leaseback hybrid P3 Private models Lease-leaseback operating lease Private development Residence REIT Increasing private sector participation in delivery Increasing risk allocation to private sector In simple terms and for consistency, the classification of delivery approaches has been defined by the following key differentiating features: ► ► Public models are those where the university retains ownership, control, and responsibility for the design, construction, financing, operations, and maintenance of the residence; Private models are defined as those where the housing asset and corresponding liability are recorded in the account of the private developer, the agreement does not create a capital lease obligation for the university, and the private developer takes market risk; and Ernst & Young | 6 Building the student experience April 2012 ► Partnership models or public-private partnerships (“P3”), are those based on a long term, performance based contract, where appropriate project risks are allocated between the university and private sector partner under a delivery approach that integrates design, construction, financing, and maintenance under a single agreement or contract. Student housing delivery approaches vary across several parameters and elements. The following provides a summary comparison of the key differentiating features of five illustrative student housing delivery approaches across the continuum. Table 1. Summary comparison of housing delivery approaches Feature Traditional university owned & operated Recent Examples1 Western University Ownership DBFM P3 Simon Fraser University Operating lease Private development Residence REIT University of Toronto American Campus Communities University of Waterloo Dalhousie University Thompson Rivers University University University Developer Developer REIT Design responsibility University Partner Developer Developer REIT Financing University Partner Developer Developer REIT University Partner Developer Developer REIT University Partner Developer Developer REIT University University University or Developer University or Developer University and REIT University Developer REIT Operating lease Off-balance sheet Off-balance sheet Operations and Maintenance responsibility Lifecycle maintenance responsibility Residence life programming Revenue and occupancy risk University University Accounting treatment On-balance sheet On-balance sheet Yes Yes No No No Exempt Likely not exempt2 Not exempt Not exempt Utilizes borrowing capacity Property tax exemption Exempt 1 Examples include projects under consideration, or in the planning phase, procurement phase, construction phase, or operational. 2 Illustrative only. Specific transactions will require tax and legal opinions. Ernst & Young | 7 Building the student experience April 2012 Business case framework A robust business case framework outlines a process whereby universities can plan for investment in new housing projects, or develop overall portfolio strategies that link investments to program objectives and strategic outcomes of the university. A business case framework for student housing investments is illustrated below. Public or traditional models Long-term plans Housing program needs Strategic options analysis Partnership models Business cases Board approval Private development models Long-term plans, such as the campus master plan, the academic plan and strategic plan will guide overall student housing planning, establish the key strategic outcomes, and factor into housing program needs. This is the strategic context. Following articulation of the strategic context and specific housing program needs, an interim step to the development of the business case is the strategic options analysis. This high-level options analysis, which assesses relevant housing delivery options against key objectives and criteria, can be used to satisfy early-stage diligence requirements and focus the investment decision in an accelerated time frame. In some cases, and depending on the level of detail, the options analysis may be sufficient to proceed to the approvals stage and then to the procurement and project delivery phase of the project. From the options analysis, additional and more detailed analysis is completed in the business case, which forms the basis of recommendations to key decision makers including administration, the facilities sub-committee of the Board, and the Board on the overall investment decision. While the framework is presented as a structured process, it should be noted that business case planning and investment decisions are not necessarily linear processes; they evolve continuously, with a range of activities often happening simultaneously. Strategic options analysis The purpose of a strategic options analysis is to accelerate the development of the business case by providing an important initial analytical step in the assessment of the investment opportunity. The strategic options analysis stage provides an opportunity to include stakeholders from the functional areas affected by the outcome of the housing investment. This is an important first step. Key inputs into the options analysis should include, at a minimum, the university’s programming and strategic requirements, project-level or organizational constraints, as well as articulation of the university’s objectives. Evaluation criteria – against which to evaluate and differentiate the delivery options - are developed to reflect the university’s diverse programming, financial, and other strategic / non-financial requirements. A preliminary affordability analysis is conducted to establish key financial parameters for the project. Ernst & Young | 8 Building the student experience April 2012 The relevant range of models is then investigated and evaluated against the criteria. Models should be specific delivery approaches or transaction structures. Major project risk categories should be identified during the strategic options stage and a preliminary qualitative assessment made. Outputs will include an alignment of options against criteria and objectives, a preliminary risk assessment, cost parameters, a recommended approach and a preliminary project plan. Business case components In general, a business case is a presentation or proposal seeking approval for an initiative or project. The Treasury Board Secretariat of Canada’s definition of a business case is suitable for the university context. Specifically, “A business case puts a proposed investment decision into a strategic context and provides the information necessary to make an informed decision about whether to proceed with the investment and in what form.” This definition guides the underlying components of the illustrated business case framework. The following summarizes the key components of a business case. Note that these are not intended to be a definitive manual that exhaustively provides all of the analytical requirements of a business case for investments in new student housing. Universities have standards, preferences, policies, requirements, and experiences that define specific business case form and content. Rather, the list provides an illustrative guide, informed by a broader market and stakeholder perspective, which highlights the range components that could be considered when analysing and deciding on new housing investments3. Key components ► ► ► ► ► ► ► ► ► ► Strategic context Delivery and financing options Evaluation criteria Financial analysis Financing requirements Legal considerations Risk management Options analysis and evaluation Recommendations Managing the investment A P3 business case is different than a traditional capital project business case, as outlined above, in that a P3 business case goes beyond a traditional business case to undertake what is really a procurement options analysis. The purpose of a P3 business case is to recommend the procurement option that best achieves the university’s project objectives and value for money. 3 Technical feasibility studies, cost consultant reports, design or engineering consultant reports, environmental reports, and site planning studies or documents are important factors in the investment decision. For illustration purposes, these have not been included in the scope of the business case framework presented. Ernst & Young | 9 Building the student experience April 2012 Conclusion Many factors influence and constrain the decision to invest in new or replacement residence stock. These factors and constraints will continue to shape the types of housing models implemented – public, private, or partnership. No one delivery approach is right or wrong, rather models will be chosen and tailored in order to meet a university’s unique programmatic, strategic, and project requirements. In addition to presenting and contrasting the full continuum of residence delivery approaches, this Report provides a business case framework that outlines a process which links residence investments to program objectives and strategic outcomes of the university. Central to this framework is the strategic options analysis, an important analytical step in the assessment of the investment opportunity. Guidance materials on business case development, risk assessment, and life-cycle costing have also been included. For some universities, student housing may be central to its long-term strategic plan, while for others, student housing may be peripheral to its current strategic agenda. Regardless, universities must continue to think creatively to find the most efficient ways to meet housing infrastructure needs and build the student experience. Ernst & Young | 10 Building the student experience April 2012 1.0 Introduction “Many Canadian universities consider student housing to be core to the accomplishment of their mission. However, with continual pressure on operating/ancillary budgets and increasing capital constraints, will the traditional business model for student housing work? What is the current state of student housing in the sector? CAUBO/ACPAU is pleased to provide a forum where these and other questions can be answered. This workshop brings together the many people in the sector who are interested in the topic of student housing and its future. As usual , we will learn from each other.” Jim Butler Vice President Administration Wilfrid Laurier University President Canadian Association of University Business Officers Ernst & Young | 11 Building the student experience April 2012 1.1 Background and context Student housing is an integral part of the overall student experience. This notion is widely accepted by university administrators and is supported by academic research. The decision however to recapitalize student housing stock, or invest in new or replacement student housing capacity is more complex and has several moving parts. Several factors influence and constrain the decisions: Factors impacting the decision to invest in student housing ► ► ► ► ► ► ► ► ► ► ► Student demand and requirements University objectives and strategies Campus master plan State of housing infrastructure Operating budget constraints Borrowing capacity Funding sources Capital, operating, and lifecycle maintenance costs Revenue streams Affordability Local housing market developments It is in this context that the Canadian Association of University Business Officers (“CAUBO”) formed a special committee (“Steering Committee”) to research business models for student housing and to develop guidance documents for development of business cases for the investment in new student housing (the “Project”). 1.2 Project objective The purpose and objective of the Project is to assist universities in building the business case for investment in student housing by: ► ► ► ► Providing a national overview of the current state of student housing; Discussing the relevance of student housing as a means for student recruitment and retention; Identifying emerging trends in funding and operating models and strategies adopted by Canadian universities; Preparing high-level guidance materials that will assist universities in assessing the life-cycle costing and business case development for renewal of housing assets. Ernst & Young Orenda Corporate Finance Inc. (“EY”) was selected by the Steering Committee through a competitive request for proposal process to research, analyze and prepare a report based on the Project objective (the “Report”). This report was presented to CAUBO members at a workshop on student housing held in April, 2012. Ernst & Young | 12 Building the student experience April 2012 1.3 Project scope and methodology Our overall scope and methodology for the Project included the following: ► ► ► ► ► ► ► ► ► ► ► ► In-person working session with representatives of the Steering Committee to commence the Project; Bi-weekly update meetings with the Project team; Input into the development of a questionnaire and survey on the state of student housing infrastructure (“Survey”); Conducting a review of relevant literature to understand the impact of student housing on student recruitment and retention and the extent to which this relationship can be measured; Conducting discussions and interviews with housing stakeholders and summarizing key themes and findings; Preparation of guidance materials for use when building a business case for investments in student housing; Identification of options and effective strategies as it pertains to funding and operating models for student housing; Input into planning for the national workshop on student housing (“Workshop”); Preparation of a draft report that organized the findings from the Survey, interviews, review of literature and examination of effective strategies; Review of the draft report with the Steering Committee and Project team; Preparation of the final report based on feedback and comments from the Steering Committee and the Project team; and Preparation of materials and participation in the Workshop presenting the final Report. 1.4 Steering committee on student housing The EY team reported through its project manager and engagement leader to CAUBO Project team leader and the project Steering Committee. The Steering Committee included the following individuals: Table 2. Steering Committee membership Member Institution Gary Brewer York University Dave Button University of Regina Gary Bradshaw Memorial University Jim Butler Wilfrid Laurier University Pat Hibbitts Simon Fraser University Nathalie Laporte CAUBO George Dew CAUBO The role of the Steering Committee was to provide guidance from each of their respective disciplines and perspectives, to agree with the overall Project objective, scope and deliverables, and to ensure that the final deliverables and Report met this objective. 1.5 Who should use this Report? There is no rule dictating whose role it is to produce business cases for investments in new student housing. Generally, the responsibility lies with the sponsors to champion the project and provide the impetus behind investment proposals. Ernst & Young | 13 Building the student experience April 2012 Assembling a business case should be a collaborative effort involving stakeholders across the capital asset life cycle: planning, project delivery, operations and renewal, as well as those affected by the outcome of the investment. Therefore, users of this Report could include finance, student life, facilities management, housing, real estate and ancillary business services, among others. 1.6 Report use and limitations In the preparation of this Report, EY relied upon information provided by CAUBO, CAUBO members and third parties, and such information is deemed to be complete. EY has not conducted an independent review of completeness or validity of the information received from any party. EY makes no representation, warranty or other assurance, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information in this Report, or that any of the findings will be realized. This Report should not replace the use of architectural and engineering, financial, legal, technical, or other consultants or advisors when developing business cases or evaluating student housing investment decisions. Ernst & Young | 14 Building the student experience April 2012 2.0 The state of student housing “With the increase in the numbers of international students on campus to meet our strategic plan, the need for university residences is even more critical. Some of our international partners are requiring guaranteed access to residences as part of the overall partnership and exchange agreements. The needs and interests of international students alone could consume 100% of or housing stock. Thus new benchmarks for the amount of overall student housing needs must be established.” Dave Button Vice President, Administration University of Regina Ernst & Young | 15 Building the student experience April 2012 2.1 Challenges and issues Universities are operating in a challenging and fluid environment with several stakeholders having influence on student housing outcomes. Based on input from the Steering Committee, discussions with 10 housing stakeholders representing a cross-section of Canadian universities, combined with our understanding of the post-secondary institution sector, real estate development, and financial markets, seven major challenges, or themes, emerge. In order to build the student experience through new housing investments, universities will need to consider housing models and strategies that best address, amongst other things, the following key challenges in the internal and external environments. Demand Government spending cuts Demand is changing along two primary fronts. First, overall domestic demand and long-term student growth is expected to soften in many markets. In addition to the operating budget and cash flow implications, this softening demand will drive increased competition for students locally and nationally, as well as for foreign students. Increased competitive pressure will require continued differentiation in a university’s value proposition. Student housing plays an integral part of that value proposition. A fragile global economy, European sovereign debt crisis, volatile financial markets, and a struggling U.S. economy continue to have spillover effects on the Canadian economy. Deficit spending is not economically sustainable and we are now entering a period of government program expenditure reduction in Canada. Federal spending cuts have begun and are expected to accelerate. Provincial governments are planning across the board spending cuts, with some early announcements having been made already. Secondly, research shows that demand preferences have shifted such that housing and campus life factors prominently into students’ decision and selection criteria. It is no longer sufficient to view housing as ancillary to a university’s operations, but rather core to its academic mission. In some provinces, universities have benefited from provincial contributions to housing projects; however, current experience suggests that this is now the exception rather than the norm . Some argue that provincial governments have a role in funding housing projects – research and experience shows that housing is core to a university’s academic mission. Others argue that a dollar invested in housing infrastructure is a dollar diverted from funding academic operating and capital budgets. Quality of infrastructure It is estimated that over half of the existing housing infrastructure at Canada’s universities was constructed pre-1970. A significant portion of this housing infrastructure capacity is in need of renovations and ongoing maintenance, however, many residences are well past their useful lives and are in need of major renovations to conform to some or all of present building codes, universal access standards, and other health and safety standards. As housing infrastructure ages and lifecycle maintenance is deferred, universities will be faced with both increasing operating and one-time capital costs. Ernst & Young | 16 In an environment of government spending cuts and funding pressure, universities may need to look to alternative or more creative models if new investment is to proceed. Building the student experience April 2012 Operating budget pressure Rents and fees Provincial operating funding is under pressure, capital funding for housing is limited at best, and unavailable for most, enrollment demand is weakening in some markets which directly impacts much needed ancillary revenues, upward pressure continues on operating costs, and pension shortfalls are but a few of the major operating budget pressures. Affordability is an issue. In the current housing market, cities such as Vancouver, Calgary, Edmonton, Regina, Montreal and Toronto have been, and continue to be more resilient than the rest of the nation and thus may offer greater ability for universities to set rents and fees to recover the full cost of service including provisions for debt repayment and lifecycle renewal. This also has to be managed in the context of accessibility. Conversely, universities in the remaining Canadian markets expect rents and fees to remain sticky with limited ability to increase, negatively impacting overall economics. This is further compounded by construction, operating, and life cycle maintenance costs increasing at a pace that exceeds rents and fees, creating affordability challenges. As a result, internal funds will be increasingly limited for housing projects, requiring new projects to demonstrate the ability to recover the full cost of service including provisions for debt repayment, lifecycle renewal, and indirect overheads. Capital and borrowing capacity Internal capital to build new housing projects is limited due to several factors, including competing capital projects and academic priorities, for example. Debt financing is an alternative; however, many universities are concerned about their overall borrowing capacity, their ability to service additional indebtedness, and overall financial strength. On the other hand, debt capital is widely available in the bank and private placement markets for universities. The cost of debt capital is at historical lows which present an opportunity to secure long-term capital for longterm assets and needs. Existing borrowing covenants may limit the form and amount of additional indebtedness and borrowings. Those universities that have credit ratings are concerned with the potential for credit rating downgrades and the impact to the university’s brand and its cost of capital. Overall, borrowing capacity may limit or narrow the available housing alternatives for some universities. Regardless, effective pricing strategies for rents, fees and other ancillary revenues, as well as project scope and cost budgets will be at the forefront of any business case for investment in new student housing. Market developments Local housing markets are evolving. Private sector developers and investors in Canada view post secondary education as a new asset class, similar to that in the United States and Europe. The private sector is eager to play an increasing role in the delivery of scale student housing solutions in Canada, with examples of interest, as demonstrated by developments in Vancouver, Toronto, Guelph, Montreal, and Halifax. The private sector may be a competitive threat or may be a partnering opportunity; individual universities will decide. Regardless, business cases for investment in new housing will need to address the role of the private sector in the delivery of solutions. Traditional approaches and models may continue to be sufficient to meet current and future housing needs. However, given the breadth and depth of challenges, alternative or more creative models and approaches may be better suited in this new environment. Ernst & Young | 17 Building the student experience April 2012 2.2 Survey results on housing infrastructure CAUBO developed and conducted a Survey of its members on student housing infrastructure. The Survey included two independent sections, one addressing primarily physical characteristics (e.g. construction data, number of beds) and the other capturing overall characteristics of housing for the campus. A total of 52 universities across Canada of varying size and academic mission completed one or both parts of the Survey. A summary of the results of this Survey are described below. The Survey methodology, limitations, and detailed findings are presented in Annex 1. Summary findings and key themes ► ► By far, the bulk of student housing in Canada was constructed during the 1960s. A significant portion of this has undergone a refit, in most cases since 2000, but there is still a large overhang of un-renovated buildings from that period. Universities have largely used traditional financing and delivery approaches but are now looking at alternatives, perhaps driven by necessity. ► Traditional dormitory style residences still dominate, although a significant number of apartment style residences have been added in recent years. ► Some government funding was historically available, but this has effectively disappeared. While there is an increase in the use of internal funds, debt is still the main source of financing. ► Debt financed building work and major refits undertaken during the 1960s and 1970s has fully amortized whereas debt that financed new build and major refits since 2001 has an outstanding term of between 10 and 30 years, which suggests the need to refinance may arise in the future. ► Routine maintenance and custodial work are the only areas where there is significant private sector involvement in the delivery of housing operations. ► In general it appears that smaller operations (by total bed count) generate more revenues from hotel and convention operations, but this is certainly not true in all cases. Ernst & Young | 18 77% Of universities see the current housing largely or completely meeting the needs of their students Of universities feel their current housing only somewhat meets the needs of their students 48% Of buildings built/refitted in the 1960s are considered to be in a fair or poor condition Of buildings built/refitted from 2001 are considered in a good or excellent condition 89% 86% Of universities used a traditional design-bid-build model for existing stock constructed since1991 Of universities are considering a traditional delivery approach for new projects 27% 23% 53% Of universities are considering partnership delivery approaches for new projects Of universities report that room rates can generally be set to cover all costs. 43% Building the student experience April 2012 Meeting student needs Over three-quarters of respondents view their current residence design and function is largely meeting their current student needs, whereas 23% see their current residence design and function as only meeting some of their student’s needs. Capacity This majority feeling of contentment is likely driven by an increase in both construction and major refits that have occurred since 2001. An estimated over 16,000 of new bed capacity has been added from new construction over the last 10 years. This volume of construction is more than double the construction in each previous decade until the 1960’s, which saw almost 35,000 beds built. By region, bed capacity added since 2000 was 18% (Atlantic), 5% (Québec), 24% (Ontario), and 38% (West). As would be expected, the survey found that debt related to building work and major refits undertaken during the 1960s and 1970s had fully amortized, whereas debt that financed new build and major refits since 2001, has an outstanding term ranging between 10 and 30 years, which suggests the need to refinance may arise in the future. Delivery and financing models New construction and major refits over the last 20 years have been built under traditional delivery and financing models with 89% of projects procured as design-bid-build. In financing terms, government funding for residence projects has decreased over the past 20 years. From the period 1991 – 2000, sources of financing included 89% of capital from debt, and 10% from government. However, from 2001 the debt portion has reduced slightly to 86%, while government funding has been eliminated and replaced with a higher percentage, 12%, from internal funds and 14% from external sources. Building and room condition and style When considering building age or year of renovation, in general, the Survey found that the older the building, the poorer the condition. 48% of buildings built or that underwent a major refit in the 1960s are now considered by universities to be in a fair or poor condition. Conversely, and as expected, a large majority (86%) of newly constructed/renovated buildings (from 2001) are considered in excellent or good condition. Opinions on individual room conditions within residential buildings followed similar trends, however only 33% of rooms are considered to be in a fair or poor condition, compared to 48% of buildings build/renovated within the 1960s. The Survey found a transition to a more balanced portfolio of building types. 84% of new construction in the 1960s was a traditional dormitory style, whereas 13% was apartment style. From 2001, this trend became more balanced, with 55% of new construction in the apartment style and 40% in the traditional dormitory style. Room rates and cost recovery Questions regarding room rate and cost recovery provide some general information, but were likely not sufficiently detailed to capture all the nuances of such operations. While other residence procurement choices have been consistent across the universities, the basis for establishing room rates has remained diverse. Room rate diversity is best shown in the table on the following page, however only 29 of the 46 that responded to the question report that room rates can generally be set to cover all costs – an interesting question arises regarding the definition of all costs, given the variety of room rate methodologies. Ernst & Young | 19 Building the student experience April 2012 Of the 46 that responded to the question, institutions indicated they were able to set room rates to recover the following costs as follows. Table 3. Room rate recovery methods Room rates were set to recover the following costs … % of respondents Operating and routine maintenance costs 98% above AND administrative costs of student housing service 96% all above AND debt service payment 83% all above AND provision for major maintenance and life cycle renewal 65% all above AND university overhead charge 43% Responsibility for providing residence services Universities remain the predominant provider of services to their residence building portfolio. Only custodial and cleaning services, and maintenance and repairs had significant private involvement. In all other responsibilities and services identified, over 93% of universities undertake these internally. Implementing and operating student life program Determining student life programming needs Setting priorities for building renewal Setting priorities for room renewal Setting maintenance budget Setting operating budget Maintenance and repairs Custodial and cleaning services Collection of fees University Private sector Combination Setting of fees Room assignment 0% 20% 40% 60% 80% 100% Figure 1 – Responsibility for providing residence services Out of season use and revenue generating opportunities Questions regarding other operations and revenue sources provide some general information, but were likely not sufficiently detailed to capture all the nuances of such operations. Transient or walk-in accommodation (such as summer hotels), and summer convention/groups (such as conferences) represented to the majority of out of season uses and additional revenue generation opportunities. Such additional uses will require that universities ensure the increased revenue is not outweighed by increased use and wear and resulting maintenance requirements. Ernst & Young | 20 Building the student experience April 2012 Of the 53 that responded to the question, institutions indicated the following secondary uses. Table 4. Secondary uses of residences Universities use student housing for … % of respondents Transient or walk-in (e.g. summer hotel) 79% Convention or group clients (summer) 81% Convention or group clients (fall-winter) 30% Specific educational programs (e.g. executive development, continuing education) 30% Visiting faculty and guests 51% Other 22% Eight of the respondents indicated that net revenues from hotel and convention revenues were not sufficient to offset the additional wear and tear on the building caused by these uses. The revenues from these activities varied widely – most institutions indicate that hotel and convention activities generate less than 10% of total revenues from residences, but in a few cases it is over 20%. In general it appears that smaller operations (by total bed count) generate more revenues from hotel and convention operations, but this is certainly not true in all cases. Student housing operations at some institutions receive additional revenues from meal plans, retail activities, and parking services. This was identified but not quantified in the Survey. Delivery approaches under consideration The period from 2001 saw a doubling of new construction compared to the previous decade. With some residences approaching the end of their economic useful life (having been built in the 1960s), universities could be entering a new build era; but one that is taking place in a very different financial and operating environment. When considering new construction, an interesting trend shows a consideration towards private development. Of the delivery approaches under consideration, 21% are private development options, as either lease/leaseback or private ownership. The majority are considering the traditional design-bidbuild for planned projects, however this proportion has reduced from about 90% seen historically to 51%. Partnership models are also becoming more popular, accounting for the remaining 28% of cases. Note that these describe the models being considered, not necessarily implemented. Some institutions will be “considering” more than one model. Notwithstanding, the range of options under consideration for future housing development is broader than has been the case in the past, which supports the need for a framework to develop effective business cases. Financing models under consideration When considering how new residences could be financed, debt remains the primary source under consideration (45%) followed by internal funds and external funds. 9% of universities reported government funding is under consideration for new housing. Ernst & Young | 21 Building the student experience April 2012 Internal 0% 10% External 20% 30% 40% Gov't 50% Debt 60% 70% 80% 90% 100% Figure 2 – Financing models under consideration for new housing projects Barriers to growth When considering the barriers to a new era of growth in new student housing, those ranked as first or second priority by respondents were: ► Risks relative to student demand (31%); ► Limited debt capacity, need to focus on upgrades to existing stock, and general economic risks of housing (from 25% to 27%); and ► Absence of provincial grants for housing and insufficient revenues in the May to August period (23% each). 2.3 Research on the impact of housing on recruitment and retention Several factors influence a student’s post secondary institution selection decision as well as subsequent decisions to complete their academic studies. Research conducted on student living and the student experience has revealed many important findings relevant to a student’s experience at university, and identifies the quality of campus housing and experience of living in on-campus residences as being among the factors influencing student choice. However, a limited review of literature and research in this domain finds few results that specifically address any clear linkage between student housing and recruitment and retention, particularly in the Canadian context. Furthermore, much of the research is dated. The following presents a review of the literature. A biographical list of references is provided in Annex 2. On student housing and recruitment Research conducted in the United States through the 1970s and 1980s suggested that student college choice occurs in multiple phases: ► ► Kottler (1976) suggests seven stages in the process: deciding to attend college, seeking and receiving information, making specific college inquiries, applying, being admitted, choosing a college, and registering. Hossler and Gallagher (1987) suggest that three broad phases exist which includes the predisposition phase, the search phase, and choice phase. Within these phases, the possible impact of housing facilities appears at search / seeking and receiving information phase. Specific consideration of the connection between the built environment and learning is made by a Ernst & Young | 22 Building the student experience April 2012 number of authors, for example: ► ► ► Peterson’s (1999) research suggests that facilities managers should emphasize the relationship that educators intuitively understand between the condition of the facilities and the overall learning process, and that physical amenities figure prominently in the recruitment of students, faculty and staff. Noel and Levitz (2002) highlighted the relationship between selection and facilities and the importance of the role of maintenance personnel. Price, Matzdorf, Smith, and Agahi, (2003) concluded that for many institutions, facilities factors, when provided at a high standard, are perceived as having an important influence on students’ choice of institution. Price et al., (2003) observed selection to be dependent upon course/subject, reputation of course/department, school, university, league tables, convenience/proximity to home, and location and facilities/resources, findings not dissimilar to Briggs (2006) study of student choice at six contrasting Scottish universities. This and more recent research, including that by Ali-Choudhury et al., (2008); Briggs, (2006) and Price et al., (2003), for example, has continued to investigate which factors influence student choice, yet there remains no definitive understanding as to why students select one institution over another. This is perhaps best summarized by Reynolds and Cain (2006) in their report The Impact of Facilities on Recruitment and Retention of Students. The report concluded that the campus and its facilities do play a role in the decision process but they are not necessarily a deciding factor. In some cases campuses were rejected for missing, inadequate or poorly maintained facilities. It may be safe to say that having quality facilities is a necessary but not sufficient condition to recruit and retain students. On student housing and retention While the above studies focus on student choice of institution – primarily a question of recruitment – the impact of residence living on the student experience is considered by two prominent higher education researchers, Pascarella and Terenzini, in How College Affects Students (2005). The research findings suggest that when compared to students living off-campus, students living on campus are more likely to participate in extracurricular activities, report more positive perceptions of the campus social climate, tend to be more satisfied with their college experience and report more personal growth and development, engage in more frequent interactions with peers and faculty members, and more likely to persist to graduation Conclusions In summary, the research suggests that facilities and the built environment are related to the recruitment and retention of students, but there is little clear research to support the widely held belief that student housing can have a positive impact on overall student experience and academic success. While this is not an extensive literature review, a number of research directions could be considered: ► ► ► The impact of housing on student recruitment and retention at Canadian universities is lacking in the research. Given the role that many universities are playing in city building combined with increasing competition for student and faculty talent in the global context, the field of research could benefit with increased Canadian context. Institutional planning and analysis departments at Canadian universities could play a role in mining data that in some cases, already exists. Stronger empirical data should assist in the business case for investing in student housing. The ACUHO-I Professional Standards and the Housing & Residence Life Program Standards Ernst & Young | 23 Building the student experience April 2012 from the Council for the Advancement of Standards in Higher Education are two sources that can serve to guide further discussions on the relationship among student recruitment, retention, and new facilities. 2.4 Organizing for outcomes While the defined focus of this Report covered delivery, financing, operating, and costing models, as well as the business case context, these cannot be taken in isolation or without consideration of a given university’s organizational context and structure. Development and operation of housing will involve cross-functional teams and a collaborative effort involving finance, student life, facilities management, housing, real estate, and ancillary business services. Interviews with stakeholders clearly demonstrate that those institutions that consider their residence programs successful - programmatically, financially, operationally, and organizationally, for example – generally made use of cross-functional teams or similar approaches to ensure that all affected services work to achieve a common outcome. Benefits of using cross-functional teams and effectively organizing for housing projects include potential for: ► ► ► ► Accelerating project timelines; Facilitating greater collaboration and innovation in establishing requirements and specifications; Better informed work product and recommendations to management; and Ensuring that a whole-life approach to the asset and project is undertaken from the outset, thereby minimizing the risk of unintended consequences downstream in the development process. Ernst & Young | 24 Building the student experience April 2012 3.0 Student housing models and strategies Ernst & Young | 25 Building the student experience April 2012 3.1 Delivery models defined As housing infrastructure continues to age, the requirements for replacement and new infrastructure increase, and building the student experience through housing and campus life programming becomes increasingly important, universities must find ways of stretching their infrastructure investment dollars further. This will require assessing the full range of housing delivery approaches and thinking creatively to find the most efficient ways of meeting infrastructure needs. In this Report, three general model classifications are included: public models, private models, and partnership models. Within each model class various delivery approaches exist based on specific transaction structures and objectives. Generally, private sector participation in the delivery of the asset, lifecycle maintenance, and risk allocation increases as one moves away from public models, though to partnership models and private models. The model classification is illustrated below. Public models Partnership models University owned and operated Design-build-financemaintain P3 Residence Trust Lease-leaseback hybrid P3 Private models Lease-leaseback operating lease Private development Residence REIT Increasing private sector participation in delivery Increasing risk allocation to private sector In simple terms and for consistency, the classification of models has been defined by the following key differentiating features: ► ► ► Public models are those where the university retains ownership, control, and responsibility for the design, construction, financing, operations, and maintenance of the residence; Private models are defined as those where the housing asset and corresponding liability are recorded in the account of the private developer, the agreement does not create a capital lease obligation for the university, and the private developer takes project and market risk; and Partnership models are those based on a long term performance based contract, where appropriate project risks are allocated between the university and private sector partner under a delivery approach that integrates design, construction, financing, and maintenance under a single agreement or contract. The following sections provide an overview of the various housing delivery approaches, illustrate the delineation of responsibility, and document key considerations. Models are presented in the context of Ernst & Young | 26 Building the student experience April 2012 new construction; however, the models could be used for recapitalization, asset sales or monetization. Note that the models are presented in general terms and do not include all terms and conditions of a specific transaction or delivery approach. 3.2 Public models Public models are generally defined as those wherein the university (as a publicly funded institution) Public Partnership Private retains ownership, control, responsibility for models models models financing, as well as a significant share of the project’s risk, and the private sector is typically limited to providing defined and non-integrated services (e.g., design, construction, maintenance) under a service agreement or contract. In addition, the asset and any corresponding liabilities are recorded in the accounts of the university. The most common delivery approach, which is the model by which the majority of Canada’s existing student housing infrastructure has been built and managed, is the university owned and operated model. Two alternative public models are also discussed; a public residence trust; and an endowment trust. These latter models could be considered at the institution level, regionally, or potentially system-wide. University owned and operated Under a university owned and operated model, the university is responsible for the design, building, financing, operations and maintenance of housing. Common procurement delivery structures include design-bid-build (“DBB”) or design-build (“DB”) combined with a traditional corporate financing. For the purpose of this Report, the DBB model is assessed. Also referred to as traditional delivery, DBB procurement has been the most common method of infrastructure procurement by universities and the public sector in general. Under this traditional approach, the university is fully responsible for the engineering design of the asset. These designs are either prepared in-house or contracted to a private design firm. This approach is well suited to projects for which the university can, and has a desire to, specify its exact requirements and therefore seek a firm, competitive process in the market. The DBB procurement model requires the development of detailed designs for the project according to stated specifications and the preparation of contract documents for all the design specification elements of a project. This documentation forms the basis of the competitive process against which tenders are then invited for the contract works. Contracts are awarded to the most suitable bidders on the basis of the outcome of the competitive tender process. In addition, the university will arrange financing to meet its requirements. The university then invites bids from qualified bidders for the contract works. The bids are evaluated and the contract is awarded to the most suitable evaluated bidder. During the construction phase, the selected construction contractor enters into a contract to undertake construction of the works under the supervision of resident engineers and /or design consultant representing the university’s interest. Following completion of the construction, the asset is commissioned and handed over to the university for operation and maintenance. The university retains responsibility for all residence life and any ancillary programming. Ernst & Young | 27 Building the student experience April 2012 A high level overview of a typical traditional delivery structure is set out below. Illustrative project delivery structure Element University Contractor Ownership Design responsibility University Financing Financing Operations and Maintenance responsibility Architect Contractor Lifecycle maintenance responsibility Residence life programming The bulk of housing stock today has been delivered using a traditional public model. A recent example of a university owned and operated model is Western University’s new 1,000-bed residence scheduled for completion prior to the 2013 academic year. Key considerations associated with the traditional approach are summarized below. Key considerations ► ► ► ► ► Provides the highest degree of control and certainty in relation to the scope and residence life programming Design, construction and schedule risk is retained along with accompanying cost implications associated with the failure to properly manage their integration Utilizes university’s borrowing capacity Potential for tenders to be selected on a ‘lowest cost’ basis with no consideration as to the whole life cost of the asset University retains responsibility for long term asset maintenance and lifecycle replacements Residence trust An alternative to the traditional approach that maintains public sector ownership and governance, whilst achieving off-balance sheet status for the university could be a residence investment trust (“Trust”). A Trust would be incorporated as a charitable foundation without share capital for the purpose of owning and operating student residences for the university. A Trust would be registered under the Income Tax Act (Canada), as a registered charity and accordingly, would be exempt from taxes on income4. The Trust would be governed by a Board of Directors that would include directors from the university as well as independent directors. 4 Illustrative only. Requires legal and tax opinions. Ernst & Young | 28 Building the student experience April 2012 The Trust would be capitalized by debt and internal cash flows and would likely require one or more credit ratings. No covenant or guarantee of the Trust’s obligations would be provided by the university. Debt financing could potentially be sourced through university endowment assets; however, individual investment policies would limit amounts and exposure to this new asset class. The Trust is responsible for: ► ► ► ► ► ► Entering into a land lease and purchase and sale agreements with the university for the existing assets; Designing and constructing the new residences that meets the university’s requirements and residence life programming; Financing the initial capital cost of the residence; Operating and maintaining the residence over its service life to satisfy minimum performance standards specified; Managing the occupancy, revenue and receivable risk; and Making cost / benefit provisions for lifecycle maintenance and rehabilitation of the residence, and financing thereof. Operationally, the Trust would enter into a service agreement with the university whereby the university would provide many of the services on behalf of the Trust including for example, design and project management of the construction, maintenance services, operations, staffing, and student life programming. While the university may provide services to the Trust to manage residence arrangements with students, it is the Trust that enters into individual residence agreements with students. Under a Trust structure, the residence assets, and corresponding obligations, would not be recorded in the accounts of the university. A high level overview of the structure is provided below. Illustrative project delivery structure Element University Trust Ownership University Governance Financing Residence Trust Financing Operations and Maintenance responsibility Lifecycle maintenance responsibility Contractor Building management Residence life programming There are presently no examples of a Trust structure for university housing, examples exist in the Canadian hospital sector. McGill University Hospital Centre pursued this structure for its parking assets, and as well, many Ontario hospitals have placed parking assets in trusts5. 5 Source: EY research. Ernst & Young | 29 Building the student experience April 2012 Key considerations associated with a public sector Trust approach are summarized below. Key considerations ► ► ► ► ► Provides high degree of control and certainty in relation to the scope and residence life programming Ability to achieve off-balance sheet treatment – asset and corresponding liability is recorded in the accounts of the Trust Requires a governance structure and services agreement that is acceptable to all stakeholders, including lenders and credit rating agencies Requires specific legal, tax, and accounting opinions Potential platform for regional or potentially a system-wide solution Debt financing alternatives Traditional university owned and managed models typically require traditional corporate debt financing. The Canadian debt financing market has two primary segments: the bank market and the debt capital markets, both of which have provided significant capital to Canadian universities over the years. A third, smaller segment also exists, which is the government loan market. Debt products vary widely within each segment based on investors’ or lenders’ preferences and view of credit risk. The following illustrates the broad segments and types of products. Debt capital markets ► Private placement market ► Broadly marketed private placement market ► Public offering market Bank market ► Construction loans ► Infrastructure Ontario loans ► Term loans ► BC Government loans ► Conventional mortgages ► Quebec Government loans Capital markets A brief overview of each segment follows. Ernst & Young | 30 Government loans Building the student experience April 2012 Broadly marketed private placement market The private placement debt capital markets (typically referred to as the “bond market”) have been a common capital markets platform for university issuers, with over $3 billion accessed in the past ten years6. A broadly marketed private placement of debentures is a placement of debt with qualified investors (typically > 10) such as life insurance companies, pension funds, and money managers. Debt is issued in the form of debentures (unsecured, general obligation) ranging in tenor from typically thirty to as long as fifty years, and is issuer friendly with minimal covenants. Universities and their debentures are rated by at least one of three credit rating agencies. Debentures can pay a fixed rate of interest on a semi-annual basis with the principal amount repaid at maturity (referred to as a “bullet” payment), or alternatively principal can be amortized over the life of the debenture. As this form of debt issue is a private placement, the debentures are exempt from most securities legislation in Canada. Bank financing Committed bank financing has also been a common source of capital for university borrowers. The most competitively priced and maximum commitment period bank financing is typically priced on a floating interest rate basis, with the ability to fix the interest rate with a forward starting interest rate swap. Interest rate swaps can be designed and tailored to the university’s cash flow requirements and risk mitigation objectives. The current bank financing market is characterized by amortizing loans, with interest only payments for a limited time period during the commitment period. For investment grade university credits, bank financing is generally “covenant-lite”, unsecured, and a general obligation of the borrower. Commitment periods, however, are significantly shorter than that of a private placement bond but generally exceed 10 years. Provincial government loan programs In some provinces, universities may be eligible, but not required, to participate in a provincial loan program. Under these programs, the Province borrows directly in the debt capital markets (based on its existing borrowing platform) and relends funds to public sector institutions on matching terms. The programs aim to use the Province’s credit rating, and its ability to borrow at lower interest rates for longer terms, to provide lower-cost financing. Interest rates on the loans are fixed for the entire life of the loan once drawn and loan terms can reach up to 30 years. In some cases, security may be required and reporting and covenants may be more restrictive than comparative private placement of bank financing alternatives. This could have implications for existing lenders or debenture holders. As a result, provincial loans may not be appropriate for all universities, or self-supporting housing projects. 6 Source: EY research. Ernst & Young | 31 Building the student experience April 2012 Endowment financing Endowment financing is a variation of the Trust structure. A university would create an endowment for the sole purpose of investing in its housing assets to generate market returns that are commensurate with the risk profile of the asset class. While this structure delivers the benefits of control, governance, residence life programming, as well as access to long-term, fixed interest rate capital, a university would utilize its borrowing capacity. In addition, endowment investment policies would have to be considered and potentially updated to allow for this type of investment. An example of this structure is used by University of British Columbia. Municipal financing alternative A final financing alternative, that may deliver the benefits of public sector control, governance, and residence life programming, whilst achieving off-balance sheet status for the university, is non-tax supported municipal financing provided by the university’s regional or local municipality7. This financing alternative may be worthwhile pursuing at the local level as municipalities are looking at universities to play an increasing role in city building. The municipally owned and financed residence could form part of the municipality’s overall housing and city building strategy for the city or region. The basic delivery structure is a lease-leaseback. Under a lease-leaseback model, the municipality designs, builds, owns, and operates and maintains the residence on the university's property (which is the “lease” portion of the lease-leaseback model), and the university enters into a short-term head lease of the entire residence (the “leaseback” portion of the lease-leaseback model). Subject to classification, the leaseback obligation would be accounted for by the university as the lessee, as an operating lease8. Under this structure, the university is responsible for individual residence agreements with students and can implement its residence life programming objectives. Under this structure, the municipality incurs debt (likely in the form of debentures) and would pledge the rents and fees from the university head lease for debt service repayment and life cycle maintenance provisions. 3.3 Partnership models Partnerships span a spectrum of models that Public Partnership Private progressively engage the expertise or capital of the models models models private sector. At one end, there is straight contracting out as an alternative to traditionally delivered public services. At the other end, there are arrangements that are publicly administered and governed, but within a framework that allows for private design, building, finance and maintenance and operation of an asset. The term public-private partnership (“P3”) is typically used broadly to describe any form of contract or agreement between the public and private sectors, however, carries a specific meaning in the Canadian context. According to the definition proposed by the federal Crown corporation, PPP Canada Inc., P3 means a long-term contractual relationship between a public authority and the private sector which 7 Provincial Municipal Acts govern municipal borrowing. A review of provincial Municipal Acts to determine authority and eligibility is beyond the scope of this Report. This financing alternative may not be available for universities. 8 Refer to the Section 3.4 Private models for a description of the accounting treatment under Generally Accepted Accounting Principles. Ernst & Young | 32 Building the student experience April 2012 involves: the provision of goods or services to meet a defined output specification (i.e., define what is required rather than how it is to be done); the integration of multiple project phases (e.g., design, construction, operations); a transfer of risk to the private sector anchored with private sector capital at risk; and a performance-based payment mechanism. In this Report and for simplicity in definition, contractual arrangements that do not include these concepts have not been included in the definition of a P39. This area of project delivery offers a range of potential benefits, including the opportunity for publicsector entities to make use of whole-life approach for the asset and private-sector innovations. However, the chief advantage of partnership models is its potential for risk transfer. Universities could utilize any the following P3 delivery structures for recapitalization or building new student housing: ► ► ► ► Design-build-finance (“DBF”); Design-build-finance-maintain (“DBFM”); Design-build-finance-operate-maintain (“DBFOM”); or Lease-leaseback hybrid P3 (“Hybrid P3”). The following presents an overview of a DBFM P3 and a Hybrid P3 as potential delivery approaches for student housing. DBF and DBFOM are variations of the DBFM delivery structure. DBFM P3 A DBFM is a delivery approach that integrates design, construction, financing, and maintenance under a single agreement or contract. A private sector partner (typically a consortium of specialized firms) is selected through a competitive procurement process and has a “whole-life” involvement in the delivery of the asset including: ► ► ► ► ► ► ► designing and constructing the appropriate asset that meets the contract requirements; funding the initial capital cost; maintaining the asset over its service life to satisfy the performance standards specified; operating the asset over the long-term to meet specified objectives; dealing with the risks transferred in the contract in return for an agreed revenue stream; making funding provisions for the asset; and handing back the asset in a pre-established condition. Under a DBFM, the university enters into a long-term ground lease with the private sector partner and ownership of the asset is maintained by the university throughout the term of the contract. Correspondingly, payments over the life of the contract are recorded in the university’s accounts as a capital lease. Contract terms for accommodation projects typically range from 25 to 35 years. Payments are linked to availability and performance to create an incentive for appropriate performance delivery. The procurement process follows four stages: request for qualifications (“RFQ”), request for proposals (“RFP”), bidder evaluation, and financial close and can take up to 18 months for accommodation projects. 9 This is consistent with the Canadian Council for Public-Private Partnerships’ and PPP Canada’s definition of P3. Ernst & Young | 33 Building the student experience April 2012 A high-level overview of a DBFM P3 project delivery structure is set out below. Illustrative project delivery structure Element University Partner Ownership University Design responsibility Financing Private Sector Consortium Contractor Debt & Equity Financing Facilities Management Provider Maintenance responsibility Lifecycle maintenance responsibility Residence life programming University interest in residence DBFM P3 is growing, with recent examples at Simon Fraser University and Dalhousie University. Hybrid P3 A Hybrid P3 is a traditional lease-leaseback but with a performance / availability-based contract. A lease-leaseback is an arrangement whereby the university as owner of residences leases it to a private sector developer under a performance-based, long-term ground lease, and continues to lease the property from the private partner. The university remains as owner of the residence or portfolio of residences. The terms of the performance-based lease require the private sector developer to operate, maintain, and repair / recapitalize the residences to agreed-upon standards, provide all long-term bed needs of the university, and operate any ancillary programming. Typically, the university will lease the buildings for 25 years, guarantees space take-up, and has the option to extend the lease. Identifying appropriate projects for P3 P3 delivery does have advantages, but it is not appropriate in every situation. In general, It may be a feasible option when: ► ► ► ► ► ► Significant opportunities exist for private sector innovation in design, construction, and life cycle maintenance; Clearly definable and measurable output specifications can be established, suitable for payment under a performance-based contract; There is potential to transfer risk to the private sector; A market for private sector bidders can be identified or can be reasonably expected to develop; The private-sector partner has an opportunity to generate additional streams of revenue (e.g. charge for private access in off-hours); and Projects of a similar nature have been successfully procured using a similar method. A formal screen should be conducted early on to ascertain whether a project has merit or the potential to deliver value for money as a P3. Ernst & Young | 34 Building the student experience April 2012 3.4 Private models An evaluation that eliminates private housing delivery approaches as a potentially viable option on the basis that an inherent profit and commercial motives of private enterprise diverges from the interests of the public institution is inadequate. Likewise, so too is concluding that the private models are the only solution to student housing problems and challenges. Public models Partnership models Private models The private sector will continue to play an increasing role in the delivery of scale student housing solutions in Canada. Individual university objectives and requirements, access to capital, organizational and budget constraints, the ability to manage risk, and investors’ appetite for new asset classes are some of the factors that will drive this growth. For example, in Ontario, Toronto, Guelph, London, Waterloo, and Hamilton are markets where private development models are advancing to varying degrees. Where private models advance, the opportunity exists for universities to play a role in those housing projects such that, to the extent possible, the university’s requirements are met, design and programming is influenced, and overall risk to its brand and reputation is mitigated. Three private delivery approaches are presented below: lease-leaseback, private development and a private residence real estate investment trust (“Residence REIT”). These can be considered in the context of new build or in the sale or monetization of existing housing properties / portfolio. Lease-leaseback (operating lease) Under a lease-leaseback model, a private developer builds, owns, and operates and maintains the residence on the university's property (which is the “lease” portion of the lease-leaseback model), and the university enters into a short-term head lease of the entire residence (the “leaseback” portion of the lease-leaseback model). Under a lease-leaseback, the residence asset is not recorded in the accounts of the university. Subject to classification, the leaseback obligation would be accounted for by the university as the lessee, as an operating lease10. Property tax obligations are also no longer exempt. The university is responsible for individual residence agreements with students. For the purposes of procurement, the university would develop minimal design output specifications for tender by the private developer in an RFP process. A soft market sounding to gauge developers’ interest and capability should be considered in the planning phase and prior to RFP. Following RFP, the bids are evaluated and the contract is awarded to the most suitable evaluated bidder. 10 An operating lease is a lease in which the lessor does not transfer substantially all the benefits and risks incident to the ownership of the property. Source: CICA Part II- Accounting Standards for Private Enterprises 3065 Leases. Ernst & Young | 35 Building the student experience April 2012 A high level overview of an operating lease delivery structure is set out below. Illustrative project delivery structure Element University Private Developer Building ownership University Design responsibility Financing Private Developer Contractor Debt & Equity Financing Building Management Provider Operations and Maintenance responsibility Lifecycle maintenance responsibility Residence life programming Examples of the lease-leaseback structure include University of Waterloo’s graduate residence and Trent University’s new residence project. In addition, Thompson Rivers University and many colleges have entered into variations of this structure with a private developer / operator. Private development Under a private development model, a private developer builds, owns, and operates and maintains the residence, enters into a land lease with the university (or alternatively builds on private lands), and assumes all project risks. Private development may be instructed by the university or may be led by the private developer with little or no involvement from the university. The private developer is responsible for: ► ► ► ► ► ► Designing and constructing the appropriate facility that meets the contract requirements; Financing the initial capital cost of the facility; Operating and maintaining the residence over its service life (to satisfy minimum performance standards / residence life objectives specified, to the extent these exist with the university); Setting rents and fees; Managing the occupancy, revenue and receivable risk; and Making cost / benefit provisions for lifecycle maintenance and rehabilitation of the residence, and the financing thereof. For the purposes of procurement, the university would develop minimal specifications for tender by the private developer in a RFP process. A soft market sounding to gauge developers’ interest and capability should be considered during the planning phase and prior to RFP. Following RFP, the bids are evaluated and the contract is awarded to the most suitable evaluated bidder. Under a private development model, the residence asset is not recorded in the accounts of the university. Property tax obligations are likely no longer exempt11. As well, the university would not be responsible for individual residence agreements with students, but would provide access to the residence beds as an option to students through various channels and media. 11 Each transaction would require appropriate legal and tax opinions. Ernst & Young | 36 Building the student experience April 2012 A high level overview of a private development delivery structure is set out below. Illustrative project delivery structure Element University Private Developer Ownership University Design responsibility Financing Private Developer Contractor Debt & Equity Financing Building Management Provider Operations and Maintenance responsibility Lifecycle maintenance responsibility Residence life programming University of Toronto is in the planning and approvals stage with a private sector developer to implement this basic structure. Key considerations associated with a private development are summarized below. Key considerations ► ► ► ► ► Does not utilize university’s borrowing capacity Potential alignment with graduate residence requirements May be limited to universities in large, diverse urban markets May be difficult to achieve all residence life programming objectives due to private sector risk allocation Potential brand and reputation risk Asset monetization / leveraging A variation of the private development model is asset monetization / leveraging. In general, asset monetization / leveraging is a process of monetizing the value through commercial transactions with a private sector counterparty. Examples include: ► ► Selling or leasing part of a building, property or portfolio (e.g., sale, or sale leaseback) to redeploy capital / proceeds; and Utilizing excess capacity (e.g., unused space, developing more efficient space standards, mixused development, or off-hour / time use) to generate revenue. Ernst & Young | 37 Building the student experience April 2012 Residence REIT A system-wide private sector solution, which is widely used in the United States, is a real estate investment trust. A post-secondary education Residence REIT would be incorporated for the purpose of developing, owning and operating student residences for Canadian universities (and possibly colleges). The REIT is a structure and as such may include or utilize the services of a developer for American Campus Communities, Inc. (“ACC”) is a publicly held REIT that is planning, design, construction and one of the largest owners, managers and developers of student housing properties in the United States. ACC’s business spans acquisition, design, commissioning of the residences. The Residence REIT would be governed by a Board of Directors that would include directors from Canadian universities as well as independent directors. financing, development, construction management, management of student housing properties. leasing and ACC’s property portfolio contains 104 student housing properties with approximately 65,000 beds in approximately 20,800 apartment units. ACC’s property portfolio consisted of 96 owned off-campus properties that are in close proximity to colleges and universities, four American Campus Equity properties operated under ground/facility leases with three university systems and four on-campus participating properties operated under ground/facility leases with the related university systems. Communities contain modern housing units and are supported by a resident assistant system and other student-oriented programming, with many offering resort-style amenities. The Residence REIT would be initially capitalized by equity and debt and would likely require one or more credit ratings. The Residence REIT would acquire residence assets at fair market value from participating universities. No covenant or guarantee of the Residence REIT’s obligations would be provided by any university. The Residence REIT is responsible for: ► ► ► ► ► ► ► entering into required land leases and purchase and sale agreements with the participating universities; operating and maintaining the residences over their service life to satisfy minimum performance standards specified; delivery of residence life programming on behalf of each university; making cost / benefit provisions for lifecycle maintenance and rehabilitation of the residences, and financing thereof; Setting rents and fees; managing the occupancy, revenue and receivable risk; and designing and constructing new residences that meets university’s requirements and residence life programming. Under a Residence REIT structure, the residence assets, and corresponding obligations, are no longer recorded in the accounts of the university. Participating universities are no longer responsible for entering into individual residence agreements with students, but could provide management services on behalf of the Residence REIT. The Residence REIT would not maintain tax-exempt status, currently experienced by universities. Alternatively, the Residence REIT could be owned by Canadian pension funds and maintain tax exempt status. Ernst & Young | 38 Building the student experience April 2012 An overview of the structure is presented below: Element Illustrative project delivery structure University Residence REIT Ownership University Governance Financing Residence REIT Contractor Debt & Equity Financing Facilities Management Provider Operations and Maintenance responsibility Lifecycle maintenance responsibility Residence life programming The residence REIT structure, while proven in the US, would be ground breaking in Canada at a systemlevel. Control over residence life programming, control over ownership, and governance and operations are key factors impacting this approach12. They are discussed below. Table 5. Illustrative legal and governance consideration and course of action Consideration Course of action Control over residence life programming Social: A university will still want to control on-campus residences from a social point of view. Allocation: A university will want first year residence guarantees maintained so they have a competitive advantage in attracting students. A university will also want existing lottery procedures for allocating housing to upperyear students. Maintenance: A university will want to ensure that buildings associated with the university are maintained to certain standards. Naming: A university may be concerned with preserving the names of certain residences (named after prior donors) and with maintaining control over the right to name future oncampus residences. The REIT and the university could enter into a contractual services agreement whereby the university provides certain residence life programming/residence staff (or has a say in what residence life programming is provided by or on behalf of the REIT). This issue could be addressed through contractual arrangements between the REIT and the university. This issue could be addressed through contractual arrangements between the REIT and the university. The declaration of trust for the REIT could also require that a certain portion of funds raised be set aside for maintenance. This issue could be addressed through contractual arrangements between the REIT and the university. Control over residence ownership Voting control: A university may want to maintain control over ownership of the residence. Foreign ownership: A university may be concerned with foreign ownership of what are perceived to be Canadian public assets. 12 Co-developed with input from the law firm of Fasken Martineau. Ernst & Young | 39 It is possible to have different classes of shares so that voting control is maintained by the university. However, such share structures will change the economic viability of the REIT as investors will not be willing to pay as much for subordinate voting shares. The REIT could include restrictions on foreign ownership so that it meets the requirements for a mutual fund trust. This could affect the economic viability of the REIT. Building the student experience April 2012 Table 5. Illustrative legal and governance consideration and course of action Consideration Course of action Debt level of REIT: A university may be concerned that the REIT may go out and incur debt, leading to insolvency of the REIT and sale of the residence assets. Provisions addressing authorized borrowing could be added to the declaration of trust for the REIT. There could also be contractual arrangements between the REIT and the university. Governance and operation Trustee composition: The board of trustees must include individuals have experience in university operations, but adding a trustee from a particular university may make it harder for the REIT to invest in other universities (e.g. if there is a perception that such trustee’s university will be favoured with respect to the maintenance, etc., of residences). Tax considerations: The REIT must meet the requirements set out in the Income Tax Act (Canada) if it is to be exempt from entity-level tax generally imposed on publicly-traded income funds and partnerships. The board should include representatives from universities involved as well as independent trustees. Also, consider whether a certain percentage of trustees should be required to be Canadian residents since the residences may be perceived to be Canadian public assets. Ensure that the REIT structures its operations to take advantage of such tax exemption. 3.5 Summary comparison The following provides a summary comparison the key differentiating features of five illustrative student housing delivery approaches across the continuum. Table 6. Summary comparison of housing delivery approaches Feature Traditional university owned & operated Recent Examples13 Western University Ownership Operating lease Private development Residence REIT Dalhousie University University of Waterloo Thompson Rivers University University of Toronto American Campus Communities University University Developer Developer REIT Design responsibility University Partner Developer Developer REIT Financing University Partner Developer Developer REIT University Partner Developer Developer REIT University Partner Developer Developer REIT University University University or Developer University or Developer University and REIT University Developer REIT Operating lease Off-balance sheet Off-balance sheet Operations and Maintenance responsibility Lifecycle maintenance responsibility Residence life programming DBFM P3 Simon Fraser University Revenue and occupancy risk University University Accounting treatment On-balance sheet On-balance sheet Yes Yes No No No Exempt Likely not exempt14 Not exempt Not exempt Utilizes borrowing capacity Property tax exemption Exempt 13 Examples include projects under consideration, or in the planning phase, procurement phase, construction phase, or operational. 14 Illustrative only. Specific transactions will require tax and legal opinions. Ernst & Young | 40 Building the student experience April 2012 4.0 Developing a business case for student housing investments Ernst & Young | 41 Building the student experience April 2012 4.1 Life cycle context The illustrative business case framework for new housing investments is presented in relation to the four typical stages in the life cycle of a capital asset. Whole-life costing and life cycle asset management are important features of building the student experience at universities. In addition, life cycle costing provides a profile against which alternatives can be examined. The interrelationships of the four primary phases are illustrated and described below. ► Planning – which includes long-term campus master plans, demand planning, Planning programmatic plans, technical & engineering feasibility studies and plans, strategic plans, options analyses, detailed business cases, and specific project Procurement Capital Renewal / & Project delivery plans; asset disposal Delivery life cycle ► Procurement & project delivery – which includes tendering, acquisition or design and construction, commissioning, and installation; Operating ► Operating – which includes operating and maintaining the asset, including service delivery, performance monitoring and management, and condition assessments; and ► Renewal / disposal – end of the asset’s useful economic life and the decision to renew or dispose including performance audit, decommissioning, demolition, or sale. Business cases are one of several activities that fall within the planning phase of the capital asset life cycle. For the purpose of this Report, an illustrative business case framework is presented. Other interrelated technical and legal activities, whilst important to the planning of capital assets are beyond the scope of this Report. 4.2 Business case framework ►Campus master plan ►Strategic plan ►Academic plan Long-term plans Housing program needs ►Demand ►Current stock ►Space requirements ►Residence life Ernst & Young | 42 Strategic options analysis Building the student experience April 2012 The following illustrative business case framework outlines a process whereby universities can plan for investment in new housing projects, or develop overall portfolio strategies. Its purpose is to support the development of strong business cases that link investments to program objectives and strategic outcomes of the university. In general, capital investment decisions in new housing should be based, first and foremost, on meeting programmatic and project needs, rather than on a specific delivery method or model. Long-term plans, such as the campus master plan, the academic plan and strategic plan will guide overall student housing planning, establish the key strategic outcomes, and factor into housing program needs. This is the strategic context. Following articulation of the strategic context and specific housing program needs, an interim step to the development of the business case is the strategic options analysis. This high-level options analysis, which assesses relevant housing delivery options against key objectives and criteria, can be used to satisfy early-stage diligence requirements and narrow the investment decision in an accelerated time frame. In some cases, and depending on the level of detail, the options analysis may be sufficient to proceed to the approvals stage and then to the procurement and project delivery phase of the project. From the options analysis, additional and more detailed analysis is completed in the business case, which forms the basis of recommendations to key decision makers including administration, the facilities sub-committee of the Board, and the Board on the overall investment decision. While the framework is presented as a structured process, it should be noted that business case planning and investment decisions are not necessarily linear processes; they evolve continuously, with a range of activities often happening simultaneously. Public or traditional models Partnership models Private development models Ernst & Young | 43 Business cases Board approval Building the student experience April 2012 4.3 Strategic options analysis A key purpose of the strategic options analysis is to support universities in thinking creatively to find the most efficient ways to meet housing infrastructure needs. This approach does not presuppose that any one delivery approach is insufficient; rather its intent is to capture the full range of innovative and feasible options to ensure that universities get best value for its stakeholders. Decisions should be made on a case-by-case basis, supported by analysis of all practical options. Looking at a full range of options for meeting program and project needs also means considering key questions, such as: ► ► ► Is there a way to meet the university’s needs without new capital spending? Is there a way to better use or manage existing assets that could reduce the need for additional expenditures? and Is there a way to allocate or share project risks with a private-sector partner? Factors that define the range of practical options are broad and diverse. Factors defining the range of strategic options ► ► ► ► ► ► ► ► ► ► ► ► ► Housing needs Objectives Condition of existing housing Programming requirements Size of project Technical specifications / requirements Time to in-service Preliminary cost and affordability Borrowing capacity and financial impact Sources of funding Cost of capital Preliminary risk identification and assessment Local housing market factors Strategic options analysis framework and components The following illustrative framework outlines a process that universities can use to conduct an options analysis. Its purpose is to accelerate the development of the business case by providing an important initial analytical step in the assessment of the investment opportunity. This high-level options analysis, which assesses relevant housing delivery options against key objectives and criteria, can be used to satisfy early-stage diligence requirements and narrow the investment decision in an accelerated time frame. In some cases, and depending on the level of detail, the options analysis may be sufficient to proceed to the approvals stage and then to the procurement and project delivery phase of the project. Ernst & Young | 44 Building the student experience April 2012 Inputs and key activities ► Identification of key project stakeholders ► Document requirements, constraints, and objectives ► Identify evaluation criteria ► Preliminary affordability analysis ► Identify practical range of options Public or traditional models Public-private partnerships Outputs ► Strategic context ► Alignment of options with objectives ► Preliminary risk identification ► Recommended approach ► Preliminary project plan Private development models The strategic options analysis stage provides an opportunity to include stakeholders from the functional areas affected by the outcome of the housing investment. This is an important first step. Key inputs into the options analysis should include, at a minimum, the university’s programming and strategic requirements, project-level or organizational constraints, as well as articulation of the university’s objectives. Evaluation criteria – against which to evaluate and differentiate the delivery options - are developed, which reflect the university’s diverse programming, financial, and other strategic / nonfinancial requirements. A preliminary affordability analysis is conducted to establish key financial parameters for the project. The relevant range of models is then investigated and evaluated against the criteria. Models should be specific delivery approaches or transaction structures. Major project risk categories should be identified during the strategic options stage and a preliminary qualitative assessment made. Outputs will include an alignment of options against criteria and objectives, a preliminary risk assessment, cost parameters, a recommended approach and a preliminary project plan. Preliminary risk consideration All capital projects carry a certain level of risk that must be identified and mitigated through the life of the project, therefore a brief discussion on risk is warranted. Risk profiles of individual housing projects will vary by university, local market factors, and project type and size, for example. The following table provides examples of major project risk categories that should be identified during the strategic options stage. A preliminary assessment of risk should be made at this stage based on qualitative analysis. Table 7. Preliminary risk considerations at the strategic options stage Risk category Description Strategic / Policy General, strategic, or high-level concerns or risks related to the decision to undertake and approval of the project. Also includes brand and reputation risks. Policy Risk that the project represents or may be affected by a major shift in government or university policy, or change in legislation. Public interest Risk of the project’s impact on public / student health, safety, and security. Site Risks associated site selection and acquisition, including any environmental risk. Ernst & Young | 45 Building the student experience April 2012 Table 7. Preliminary risk considerations at the strategic options stage Risk category Description Design, construction, and commissioning The risk that design deficiencies, changes, or both, prevent the asset from being delivered on time and on cost. The risk that necessary permits / approvals may not be obtained or may be obtained only subject to unanticipated conditions which prevent the asset from being delivered on time and on budget. The risk that events occur during construction which prevent the asset from being delivered on time and on cost. The risk that either the physical or the operational commissioning tests which are required to be completed cannot be successfully completed, which prevent the asset from being delivered on time and on cost. Financing Risk of events that could impact the ability to draw the required financial resources, financing risk and the overall financial viability of the project. Financing risk includes availability risk, interest rate risk, and credit spread risk. Market, economic, and user Risk of events that could impact the cash-flow during the life of the project. Operations and maintenance The risk and associated cost of periodic maintenance of the asset is not adequate to sustain the service requirements. Lifecycle maintenance The risk and associated costs of maintaining the asset in good working order and in a mode of delivery of service or function required. The risk appropriating capital for lifecycle maintenance. 4.4 Business case components In general, a business case is a presentation or proposal seeking approval for an initiative or project. The Treasury Board Secretariat of Canada’s definition of a business case is suitable for the university context. Specifically, “A business case puts a proposed investment decision into a strategic context and provides the information necessary to make an informed decision about whether to proceed with the investment and in what form.” This definition guides the underlying components of the illustrated business case framework. The following is not intended to be a definitive manual that exhaustively provides all of the analytical requirements of a business case for investments in new student housing. Universities have standards, preferences, policies, requirements, and experiences that define specific business case form and content. Rather, it provides an illustrative guide, informed by a broader market and stakeholder perspective, which highlights the range components that could be considered when analysing and deciding on new housing investments15. Ultimately, the decision being sought as well as the university’s requirements will define the level of detailed contained in the business case. 15 Technical feasibility studies, cost consultant reports, design or engineering consultant reports, environmental reports, and site planning studies or documents are important factors in the investment decision. For illustration purposes, these have not been included in the scope of the business case framework presented. Ernst & Young | 46 Building the student experience April 2012 Component Strategic context Key considerations ► ► ► ► ► ► ► ► ► ► ► Delivery and financing options ► ► ► Evaluation criteria ► ► Financial analysis ► ► ► ► ► Financing requirements ► ► ► ► ► ► ► ► ► ► ► ► Ernst & Young | 47 Current situation, including assets, external environment, internal environment, and service levels Project description and investment decision Scope and nature of the project Project status Campus master plan objectives Strategic objectives Program objectives Rationale for the project Project objectives and anticipated benefits / outcomes Internal and external constraints Market precedents / jurisdictional scan Range of delivery and financing options Screening of options (strategic options analysis) Viable options Overall objectives Evaluation criteria (e.g., program / residence life, strategic, financial, technical, service level, time line) Financial and operating assumptions ► Capital costs ► Financing costs ► Operating and life-cycle Maintenance costs ► Sources of project funding ► Revenue sources Financial projections Affordability analysis re/de-scoping Sensitivity analysis Accounting implications and considerations Existing indebtedness and borrowing capacity Aggregate financing requirements and timing Financing objectives Financing alternatives Financing market capacity and indicative pricing, borrowing terms and covenants Advantages / disadvantages Effective cost of capital analysis Impact of existing borrowing covenants Credit rating implications Interest rate risk mitigation strategies Optimal financing structure and approach Accounting implications and considerations Building the student experience April 2012 Component Legal considerations Key considerations ► ► ► Risk management ► ► ► ► ► Options analysis and evaluation ► ► ► ► Recommendations ► ► ► Managing the investment ► ► ► ► ► ► ► ► Real property matters Governance matters Collective bargaining agreement matters Risk identification / register Risk assessment Risk response / mitigation strategies Risk allocation Monitoring Qualitative and quantitative assessment Assessment against evaluation criteria and objectives Alignment with objectives Comparison summary Recommended delivery and procurement option Recommended financing option and strategy Rationale Governance and oversight Roles and responsibilities Project team, resourcing and budget Project management and project delivery Performance measurement Risk management strategies High-level project schedule / implementation plan Stakeholder management 4.5 P3 Business cases A P3 business case is different than a traditional capital project business case as outlined above. A P3 business case goes beyond a traditional business case to undertake what is really a procurement options analysis. The purpose of a P3 business case is to recommend the procurement option that best achieves the public sector’s project objectives and VFM. VFM is the difference in the risk adjusted net present cost of delivering the project using a traditional method (such as a DBB, for example) and the anticipated cost of delivering it through the private sector under a P3 (such as a DBFM), measured at the same point in time16. In general, P3 business cases will vary based on provincial standards, policies, and requirements that define specific methodologies, form and content. Typically, P3 business cases will include the following components17: 16 See Assessing Value for Money: A Guide to Infrastructure Ontario’s Methodology as one example of a VFM methodology. 17 Adapted from PPP Canada’s P3 business case development guide. Ernst & Young | 48 Building the student experience April 2012 Key components ► ► ► ► ► ► ► Project description and investment decision Procurement decision VFM analysis Recommendation Project funding and affordability Procurement strategy Implementation plan 4.6 Life-cycle costing elements Whole-life costing is essential in the evaluation of housing models and the development of business cases. Better practice has shown that life cycle costing should include an assessment of the costs throughout each principle phase the asset’s life cycle. The following provides a framework for the typical breakdown of the costs involved in the whole-life costing of an asset18. Table 8. Typical breakdown of the costs involved in the four principle phases of whole-life costing Planning Procurement & project delivery Operating Renewal / disposal Occupancy Facilities management Routine maintenance Life cycle replacement Staff Financing Indirect overhead allocation Decommissioning Decommissioning Disposal Site remediation / clean up Rents Fees Food service net margin Parking net margin Commercial rents Ancillary services Proceeds from sale Costs Engineering studies Preliminary design Functional programming Environmental assessments Technical feasibility studies Campus planning studies Financial feasibility and business case development Legal Land Permits and approvals Site Design Engineering Hard construction Financing fees Interest during construction Legal Supervision Owner costs Income 18 Adapted from Whole-life infrastructure asset management: good practice guide for civil infrastructure. Ernst & Young | 49 Building the student experience April 2012 Ernst & Young | 50 Building the student experience April 2012 5.0 Conclusion Ernst & Young | 51 Building the student experience April 2012 Many factors influence and constrain the decision to invest in new or replacement residence capacity. These factors and constraints will continue to shape the types of housing models implemented – public, private, or partnership. No one delivery approach or approach is right or wrong, rather models will be chosen based on meeting a university’s unique programmatic, strategic, and project requirements. In addition to presenting and contrasting the full continuum of residence delivery approaches, this Report provides a business case framework that outlines a process which links residence investments to program objectives and strategic outcomes of the university. Central to this framework is the strategic options analysis, an important initial analytical step in the assessment of the investment opportunity. Guidance materials on business case development, risk assessment, and life-cycle costing have also been included. For some universities, student housing may be central to its long-term strategic plan, while for others, student housing may be at the margin of its current strategic agenda. Regardless, universities must continue to think creatively to find the most efficient ways to meet housing infrastructure needs and build the student experience. Ernst & Young | 52 Building the student experience April 2012 Annex 1: Survey methodology and results Methodology and objective In support of the review of student housing, CAUBO developed and administered a one-time survey of student housing at its member institutions. As it was not based on previous work or in response to specific data requirements, the survey was considered exploratory and presented a broad range of questions and subjects related to housing. Some of these were fact-based and reasonably straightforward, although unexpected nuances were still discovered when reviewing survey responses and comments. Other questions were more speculative; they were structured around a number of hypotheses so as to manage the scope of the survey and relate responses to key institutional concerns. These hypotheses can be summarized as follows: 1. Older housing stock is largely debt-free but in poor condition, while newer stock is in good condition but highly leveraged. Both exist in significant proportions. 2. There are a number of approaches used to finance new buildings; this will vary largely depending on provincial support, although institutional characteristics are also important. 3. While universities will consider innovative acquisition models there are few of these in evidence, largely because of the economics of supporting housing based on the academic year. There are few examples of private ownership of residences. 4. Universities outsource some elements of residence operations; residence life programming is rarely outsourced. 5. While hotel and conference (summer) operations are common, net revenues may not be used to support student housing. Hidden costs (e.g. additional maintenance) of such operations may not be adequately considered. 6. Student housing fees are sufficient to cover direct costs but not debt service and ongoing renewal. As a result, older facilities indirectly subsidize new stock. The survey included two independent sections, one addressing primarily physical characteristics (e.g. construction data, number of beds) by building and the other looking at overall characteristics of housing for the campus. A total of 52 institutions completed one or both parts of the survey; three of these sent separate responses for two distinct campuses. The participating institutions are listed at the end of this Annex. Regional representation – reporting universities The number of institutions responding, and the corresponding number of students and residence beds represented, is shown below. Student headcount also indicates the percent coverage of total students for the region (based on latest Association of Universities and Colleges Canada fall headcount). Region Institutions reporting Student headcount (grad+undergrad) 72,424 (81%) 96,493 (33%) 316,539 (65%) 237,168 (65%) Total residence beds Atlantic Québec Ontario West 10 8 20 14 Key results are summarized below. following considerations: When using these results, readers should keep in mind the Ernst & Young | 53 10,393 7,791 44,190 23,899 Building the student experience April 2012 ► ► ► ► Survey participation was optional. While the response rate was very good and covers all regions to some extent, comparisons among regions may be skewed or incomplete. Responses were accepted as provided with no formal validation. Individual interpretation of the questions and definitions may have varied, leading to undetected inconsistencies in the data. Not all respondents completed all questions, which could affect any implied correlations within the results, and gives a smaller sample size for some questions. The structure of certain questions required respondents to select among limited responses, which may mask some of the complexities of housing facilities and operations, or hide the range of responses that could be valid on some campuses. Age and condition of student housing By far the bulk of student housing in Canada was constructed during the 1960’s. A significant portion of this has undergone a refit, in most cases since 2000, but there is still a large overhang of unrenovated buildings from that period. 50,000 West 40,000 Ontario 30,000 Québec Atlantic 20,000 10,000 0 1960 or earlier 1961-1970 1971-1980 1981-1990 1991-2000 2001 or later Figure 1 - Capacity (bed count) by date of construction 50,000 40,000 West Ontario 30,000 Québec Atlantic 20,000 10,000 0 1960 or earlier 1961-1970 1971-1980 1981-1990 1991-2000 Figure 2 - Capacity (bed count) by date of construction or last major refit Ernst & Young | 54 2001 or later Building the student experience April 2012 “Last major refit” was described in the survey as a refit of major building systems and envelope. The traditional dormitory style still predominates, although a significant number of apartment style residences have been added in recent years. 50,000 40,000 Town house (7,422) 30,000 Apartment style (25,731) 20,000 Traditional dormitory (52,203) 10,000 0 1960 or earlier 1961-1970 1971-1980 1981-1990 1991-2000 2001 or later Figure 3 - Building type (bed count) by date of construction Not all respondents completed this question, causing a small discrepancy in total number of beds reported. Reporting of building condition requires some judgement. In order to improve comparability respondents were asked to base their responses on the following definitions (derived from APPA standards): 1 - Excellent: Typically, equipment and building components are fully functional and in excellent operating condition. 2 - Good: Equipment and building components are usually functional and in operating condition. Service calls are responded to in a timely manner. 3 - Fair: Equipment and building components are mostly functional but they suffer occasional breakdowns. Buildings and equipment are periodically upgraded to current standards and usage, but not enough to control the effects of normal usage and deterioration. 4 - Poor: Equipment and building components are frequently broken and inoperative. Normal usage and deterioration continues unabated. Ernst & Young | 55 Building the student experience April 2012 1960 or earlier 1961 to 1970 Excellent 1971 to 1980 1981 to 1990 1991 to 2000 2001 or later ex: N=8240 Good Fair Poor Figure 4 - Building condition by date of construction or last major refit (bed count) The same question (with appropriate definitions) was asked regarding room condition. Results were very similar, although reported room condition in older buildings tended to be slightly better than building condition, indicating the some facilities may have undergone renovation but not refit. 1960 or earlier Excellent 1961 to 1970 1971 to 1980 1981 to 1990 1991 to 2000 2001 or later ex: N=8226 Good Fair Poor Figure 5 - Room condition by date of construction or last major refit (bed count) Ernst & Young | 56 Building the student experience April 2012 Existing stock: financing and debt Sources of financing were reported as a percentage of the total, by building, for construction since 1991. This is shown below as the effective number of beds financed from each source, calculated as number of beds * percentage of financing, per building, totalled over all buildings. 2001 or later 1991-2000 0 5000 Internal 10000 External 15000 Gov't 20000 Debt Figure 6 – Financing methods weighted by number of beds Some government financing was available in the earlier period, but this has effectively disappeared. While there is an increase in the use of internal funds, debt is still the main source of financing used. Years’ debt outstanding is shown below by date of last major refit – the refit rather than construction date was selected on the assumption that this may require re-financing. 45 40 35 30 25 20 15 10 5 0 1950 1960 1970 1980 1990 2000 2010 2020 Figure 7 - Years' debt outstanding vs. date of construction or last major refit While there are a number of factors to consider in interpreting this data, the more recent (post 1980) points suggest that 30 year debt is typical. The explanation for the outstanding debt on 1960’s and 1970’s construction and for the apparent outliers on the chart is not clear, and no attempt was made to obtain further explanations. Ernst & Young | 57 Building the student experience April 2012 For the existing housing stock, the development model reported, by building, was: ► ► ► (66) – Traditional: design-bid-build; (5) – Partnership: design-build; and (3) – Partnership: design-build-finance-maintain. Plans for future acquisition The range of options under consideration for future housing development is broader than has been the case in the past. The following tables show the approaches under consideration for future development, by region. Note that any given institution may be considering multiple models, so the total is greater than the total number of survey respondents. Development models under consideration Traditional: design-bid-build Partnership: design-build Partnership: design-build-finance-maintain Private development: lease/leaseback Private development / ownership Atlantic 4 1 Québec 6 1 Ontario 14 6 4 4 4 West 10 4 4 4 1 total 34 10 9 9 5 Ontario 8 3 1 13 West 8 3 3 11 total 23 13 7 34 Financing models under consideration Interfund transfers / internally financed External contributions (non government) Government contributions Debt financing Atlantic 5 2 3 3 Québec 5 7 Operations As noted in the main report, routine maintenance and custodial work are the only areas where there is significant private sector involvement – generally speaking, universities prefer to maintain close control over the operation of their residences. Of the institutions reporting, only two report fully private operation in key areas ,including room assignment, fee collection, and operation of student life programming. All but one respondent (of 47) indicated that student life programming is integral to student success. Nine consider that it can be delivered by a third party with appropriate oversight; the remainder indicate that it is a core service that must be delivered by the institution. Pricing and cost recovery Six institutions indicated that room rates are based on a twelve month period versus 41 indicating that they are set on the basis of the academic year. Rates are generally set according to room type although these may vary from building to building. In some cases (4 of 41) rates may in some cases be adjusted in consideration of debt service or operating costs of a specific building. Fifty-five percent of respondents indicated that it is generally possible to set room rates to cover all Ernst & Young | 58 Building the student experience April 2012 costs. The costs considered when setting room rates include (of 46 responses): Debt service payment Operating and routine maintenance Provision for major maintenance Administrative costs (student housing service) University overhead 38 45 34 44 26 There was some ambiguity in the question regarding cost recovery and, while these can be taken as good general indicators, there was some inconsistency apparent in the responses. Seventeen institutions indicated that room rates are influenced by local market rates while 30 report little or no such influence. Other operations and revenue sources Questions regarding other operations and revenue sources provide some general information, but were likely not sufficiently detailed to capture all the nuances of such operations. Broad general conclusions are summarized here. Of 53 responses, the following additional revenue sources were identified: Transient or walk-in, e.g. hotel (summer) Convention or group clients, e.g. conference centre (summer) Convention or group clients, e.g. conference centre (fall-winter) Specific educational programs, e.g. executive development Visiting faculty or guests Other 42 43 16 16 27 12 Eight of the respondents indicated that net revenues from hotel and convention revenues were not sufficient to offset the additional wear and tear on the building caused by these uses. The revenues from these activities varied widely – most institutions indicate that hotel and convention activities generate less than 10% of total revenues from residences, but in a few cases it is over 20%. In general it appears that smaller operations (by total bed count) generate more revenues from hotel and convention operations, but this is certainly not true in all cases. Student housing operations at some institutions receive additional revenues from meal plans, retail activities, and parking services. This was identified but not quantified in the survey. Ernst & Young | 59 Building the student experience April 2012 Participating universities by region Atlantic Memorial University of Newfoundland University of Prince Edward Island Dalhousie University Atlantic School of Theology Nova Scotia Agricultural College Université Sainte-Anne St. Francis-Xavier University Université de Moncton Mount Allison University St. Thomas University Québec Université Laval McGill University Université de Montréal Université du Québec en Abitibi-Témiscamingue Université du Québec à Chicoutimi Université du Québec en Outaouais Université du Québec (Québec) Université du Québec à Trois-Rivières Ontario Algoma University Brock University Carleton University University of Guelph Thorneloe University Laurentian University McMaster University Ernst & Young | 60 Nipissing University University of Ottawa Queen’s University Renison University College Ryerson University St. Jerome’s University Saint Paul University Trinity College University of Waterloo The University of Western Ontario Wilfrid Laurier University University of Windsor York University Western University of Manitoba Université de Saint-Boniface Luther College University of Regina University of Alberta University of Calgary University of Lethbridge University of British Columbia Simon Fraser University Thompson Rivers University Trinity Western University Vancouver Island University University of Victoria University of Northern British Columbia Building the student experience April 2012 Annex 2: Literature review references ALI-CHOUDHURY, R. BENNETT, R. & SAVANI, S. (2008) University marketing directors’ views on the components of a university brand, International Review on Public and Nonprofit Marketing. Berger, J. B. (1997). Students’ sense of community in residence halls, social integration, and first-year persistence. Journal of College Student Development, 38, 441-452. Blimling, G. S. (1993). The influence of college residence halls on students. In J. C. Smart (Ed.), Higher education: Handbook of theory and research. Volume IX (pp. 248-307). New York, NY: Agathon. BRIGGS, S. (2006) An exploratory study of the factors influencing undergraduate student choice: the case of higher education in Scotland, Studies in Higher Education, 31(6). If Price, Fides Matzdorf, Louise Smith, Helen Agahi, (2003) "The impact of facilities on student choice of university", Facilities, Vol. 21 Iss: 10, pp.212 – 222. Gilmour, J., et al. 1978. How High School Students Select a College. University Park, Pennsylvania: Pennsylvania State University (ED 208 705). Noel-Levitz College Admissions Study. 2002. Prospective Students on Campus Visits Pay Attention to More Than Party Life, Survey Finds. The Chronicle of Higher Education, May 3. Paine, Dorothy E. (2007). An exploration of three residence hall types and the academic and social integration of first year students (Unpublished master’s thesis). University of South Florida, Tampa, FL. Pascarella, E. T., & Terenzini, P. T. (1991). How college affects students. San Francisco: Jossey-Bass. Pascarella, E.T., Terenzini, P.T., & Blimling, G. S. (1994). The impact of residential life on students. In C.C. Schroeder & P. Mable & Associates (Eds.), Realizing the educational potential of residence halls. San Francisco: Jossey-Bass. Peterson, H. V. 1999. The Campus Environment and Learning. Facilities Manager (May/June). Reynolds, G. L., & Cain, D. (2006). The impact of facilities on the recruitment and retention of students. Facilities Manager, 22(2), 54-60. Ernst & Young | 61 Ernst & Young LLP Assurance | Tax | Transactions | Advisory About Ernst & Young Ernst & Young is a global leader in assurance, tax, transaction and advisory services. Worldwide, our 144,000 people are united by our shared values and an unwavering commitment to quality. We make a difference by helping our people, our clients and our wider communities achieve their potential. For more information, please visit ey.com/ca. ey.com/ca © 2012 Ernst & Young LLP. All rights reserved. A member firm of Ernst & Young Global Limited.