2014-ucbj-may-edition-web - Upper Cumberland Business Journal
Transcription
2014-ucbj-may-edition-web - Upper Cumberland Business Journal
alk e ong WEB exclusives ucbjournal.com executive PROFILE Tom Sergio 8 Most chamber members supported downtown Crossville project MAY Students hear science behind growing healthier food Issue # 108 FOCUS THIS ISSUE 2014 A voice for businesses in the Upper Cumberland Construction Long-awaited Park Theatre renovation underway MEDICAL PROFILE LIZ ENGEL CLARK | UCBJ Editor Lisa Morris 10 Is your money safe? Local business loses big to cyber fraud LIZ ENGEL CLARK | UCBJ Editor UPPER CUMBERLAND – It only took a matter of minutes. More than a dozen transactions. And it was done. Just like that, one Upper Cumberland business found itself out $90,000 thanks to cyber thieves who successfully hacked an operations account. Now, more than 60 days later, that business is still battling to recover its lost funds – and seems to have hit a brick wall when it comes to any type of investigation. The attack occurred in February. Using the business’ own online credentials, hackers logged into an Automated Clearing House (ACH) account, which is SEE FRAUD | 20 Presorted Standard U.S. Postage Paid Monroe, Ga Permit No. 15 ati UPPER CUMBERLAND ucbjournal.com BE CONNECTED. STAY INFORMED. MCMINNVILLE – The sign out front says it all, big and bold, in black and white: “Let the construction begin.” After more than a decade and with the overture of a number of political and financial hurdles, renovation of the historic Park Theatre in downtown McMinnville is finally underway. And there are high hopes tied to the refurbishment of this former 1930s movie house turned dilapidated office space and, more recently, vacant city-owned structure. After a couple million is spent to upgrade the building – construction is now underway – officials hope the theater will once again serve as a beacon for downtown and spur additional development along Main Street. But it will take at least a year to get to that point, and at first glance, it might be hard to picture the potential as Park Theatre undergoes extensive deconstruction – as things are uncovered that had been covered up over the years. There’s already a new roof, a planned expansion out the back wall for a stage and the needed restoration of the terrazzo floors and art deco architectural features, among other items. Luckily, the building itself has pretty good bones. “It’s kind of sat idle for years. It was not in the best of shape,” admitted McMinnville Mayor Jimmy Haley. “It’s a major renovation. We’re going to have to do all the electrical, all the SEE theatre | 11 Cookeville continues its apartment boom How much is too much multi-family development? City still hasn’t reached its tipping point, officials say. LIZ ENGEL CLARK | UCBJ Editor COOKEVILLE – “If you build it, they will come.” It’s not just one of the most popular movie lines of all time but seemingly the mantra of area contractors who continue to construct multi-family or high-dense housing in Cookeville. Ask James Mills, director of the city’s planning department, or Jeff Littrell, who heads up the department of codes, and they’ll tell you that they thought Cookeville had reached its capacity for those types of structures years ago. But the demand still stands. In 2013, for example, more than 50 related building permits were filed: for new single-family attached townhomes, duplexes and multifamily additions. The estimated cost of those projects topped $6 million. There’s no indication that will slow in 2014, Littrell said. Whether that’s good or bad for Cookeville can be debated. But the new construction does support the city’s high rental population. At last census count, 56.5 percent of Cookeville’s housing was classified as rental-occupied. The remaining 43.5 percent are owner-occupied units. While some of the newer townhomes coming online today are available for purchase, it’s still one statistic officials are keeping their eye on. “It seems weekly we get inquiries for apartment developments, and we get a lot of requests for rezonings to allow apartments,” Mills said. “We’re not anti multi-family, we just have concerns about the percentage gap, which is approaching 20 percent. But talking to the larger owners of these apartments, they’re running full or close to full. So, there’s apparently a demand.” It’s demand he attributes to Tennessee Tech. The university hasn’t built any additional new student housing since 2004. Its current dorms can accommodate 2,250 students, according to residential life. Tech enrolls more than 10,000 undergrads. Cookeville’s overall population has also increased. But it’s not just Cookeville. SEE apartments | 18 news ucbjournal.com // OPINION // feature // profile // column // CLASSIFIED 2014 MAY 3 Food trucks serving up mobile menus in the UC LIZ ENGEL CLARK | UCBJ Editor UPPER CUMBERLAND – Slinging burgers and fries from the average 26-foot mobile trailer may not sound like the most appetizing eating environment, but foodies everywhere have taken to the food truck movement. It’s among the hottest trends in the restaurant industry, a combination of convenience and cool. It’s also proved to be a profitable business model for most with less overhead and expenses. Which is exactly why Michael Holland of Mike’s Munchies jumped into the game in the small town Lafayette. While not technically a food truck – it’s actually a pull-behind trailer – Holland’s operation runs much like others across the state – and country. Some three million are cruising the streets. These restaurants-onwheels, which go way beyond the mobile UPPER CUMBERLAND MIKE MCCLOUD Publisher Editorial LIZ ENGEL CLARK Editor Advertising Cassey spakes COLTON MULLIGAN DESIGN/LAYOUT randall mccloud Published by PTT VENTURES, LLC Larry mcdonald Chairman JAY ALBRECHT Principal Advisor [email protected] The Upper Cumberland Business Journal is published monthly by PTT Ventures, LLC. It is produced by MMA Creative at 480 Neal Street, Suite 201, Cookeville, TN 38501. PHONE: (931) 528-8852. FAX: (931) 520-3833. E-MAIL: [email protected]. Every attempt is made to present factual information; neither the Cumberland Business Journal, nor PTT Ventures can be held responsible for opinions expressed or erroneous information provided by contributing writers. Upper Cumberland Business Journal© by PTT Ventures, LLC. All rights reserved unless granted by written permission. Call for subscription rates. food carts of old, serve everything “Sometimes it’s hit or miss. We’ll from pizza and tacos to bistro be super dead, then one person sandwiches and desserts, like will pull in and four other cars will Holland’s “Dessert Dog,” a follow,” Holland said hot dog with whipped cream, “We have all kinds of fast food Hershey’s dark chocolate and here, (and) a few small places, but cinnamon. there’s not really an American-style More prevalent in bigger cities restaurant in Lafayette,” Holland – there are more than 30 active in added. “The problem is people go Nashville, for example – there’s out of town to eat, to Gallatin or a smattering parked in various Lebanon. I saw an opening there.” Upper Cumberland spots, from Holland said he always wanted his McMinnville to Cookeville and own business. He has no idea what C.J. Gerndt’s food truck, Meadow’s Pharm, served up food at a private event. Macon County, of course. year-end sales may be – although “People do really get excited about it. one week in March did better than his we basically can go anywhere,” Gerndt said. I’m amazed all the time,” Holland said. “It’s Gerndt’s business model is a little different whole February – but it’s good to be out on really gone over very well.” his own. than Holland’s. Meadow’s Pharm is seen But is the Upper Cumberland to a point “A restaurant would be nice, but it’s a lot mostly at private functions. where it can support more offerings of this of headache, and it takes a lot of money to “I would love to be able to park at city business structure? Maybe – but maybe not. start,” he said. “I don’t have a lot of overhead, hall or at the courthouse twice a week, that C.J. Gerndt, who operates the mobile which is nice. There’s no rent payment, would be really super cool, but Cookeville’s catering unit Meadow’s Pharm, had a there’s no huge light bill. So I’m able to just not there yet,” she said. “It’s really restaurant by the same name on Cookeville’s difficult; there are a number of issues you give more food, better food, and still be WestSide, but it closed in 2011. She competitively priced.” have to go through. We started out doing purchased her food truck in 2012; this will Plus, he joked, if the locals get tired of his events like Fall FunFest but we never made be her third summer season selling lighter cuisine, he can just load up and leave. He any money off it. So we decided to only do fare like chicken salad, casseroles and more. private functions, and that’s how we want to does plan on traveling to some area summer While there is expense, of course, food events. He even thinks a regional food truck operate. We can bring the food to you.” trucks are attractive because there’s much festival, where a number of vendors could Holland thinks Lafayette is to the point less start-up cost, no brick-and-mortar to come together, might be possible. where it can support his business. He sets maintain and less staff. “I think the business is definitely there for up almost daily on College Street just off “The truck is a full commercial kitchen, so Highway 52. food trucks,” Holland said. Livingston Regional Hospital names Fenton CEO LIZ ENGEL CLARK | UCBJ Editor LIVINGSTON – Joanne Fenton, MBA, BSN, FACHE, a veteran hospital administrator with more than 30 years of health care experience, has been named CEO of Livingston Regional Hospital, effective April 21. Fenton will replace interim CEO Ron Tyrer, who has held the position since December 2013 in place of Mike Meadows. “We are fortunate to have someone with Joanne’s experience as both a hospital leader and as a nurse to lead Livingston Regional Hospital moving forward,” HighPoint Health System CEO Susan Peach said. Livingston Regional joined the HighPoint system in 2013. “Joanne has worked in both for-profit and not-for-profit hospitals and has been successful throughout her career in improving operations, reducing staff turnover, leading quality improvement campaigns to meet 100 percent compliance with core measures, and increasing patient satisfaction. She will be an excellent asset to the hospital and to the community.” Fenton comes to Livingston Regional from Hospital Corporation of America (HCA) where she was interim executive director of the continental division, a division of HCA consisting of nine hospitals in Colorado and Kansas. From 2011-12, Fenton was CEO of the Ernest Health Inc.’s North Colorado Long Term Acute Hospital, a 20-bed for-profit hospital in Loveland, Colo. Prior to that role, she was CEO of St. Mary’s Hospital, a 116bed general acute care facility in Streator, Ill., from 2008-11. Among other leadership roles, Fenton spent 10 years with Banner Health, serving as interim CEO of Banner Lassen Medical Center in 2008, and in chief operating officer and chief nursing officer roles at Banner North Colorado Medical Center from 1999-2007. During her time at Banner North Colorado Medical Center, Fenton led the hospital’s first hospital/physician strategic planning session and led the construction of a $130 million construction project to include a heart hospital. She also led the hospital to earn recognition as one of the nation’s top 100 hospitals, to win a Colorado Performance Quality/Excellence award, and to achieve recognition in clinical excellence by HealthGrades, a well-known national quality reporting organization. Fenton earned her master of business administration degree from University of Phoenix, Denver, Colo., and a bachelor of science in nursing degree from University of Florida, Gainesville, Fla. She is a fellow of the American of College Healthcare Executives. The HighPoint Health System includes three additional hospitals, including Sumner Regional Medical Center in Gallatin, Riverview Regional Medical Center in Carthage and Trousdale Medical Center in Hartsville. For more information, visit www.highpointhealthsystem.com. 4 MAY 2014 news // OPINION // feature // profile // column // Does voting really matter? And they’re off Early voting for the May primary is underway and the anticipation – already – is just killing me. Who will win? How much money will be spent? Will my predictions hold true? Politics – especially and most particularly on the local level – has always been a favorite topic of mine, despite the fact that I’m probably the last person you’ll find in the deep throws of a heated diplomatic discussion. Having covered city and county government for years, I got to see my representatives working first hand. Sure, it was my job, something I was paid to do, but I also walked away much more knowledgeable. I knew how’d they vote. I knew what they’d say. Almost to the T. Scary. I could tell you the good ones from the bads. But now? Now that I’m more engrossed with the business community’s 9-5…not so much. It’s like VIEWPOINT LIZ CLARK UCB J EDITOR I’m an ordinary citizen. I have to vote more on stump speeches and campaign promises than actual meeting notes and first-hand experiences. As much as I’d love to make the rounds once more at the nightly city council and county commission meetings that used to consume my life, I’m just not ready. That’s what six years in the trenches will do, I guess. So, I know that it’s probably hypocritical to point a finger and say, “Do your research!” “Meet the candidates!” or “Don’t just vote for soand-so because their mom’s aunt’s sister went to church with you!” I could go on. But, seriously, we spend more time Googling the best cell phones, dog food or ways to cook a chicken than we do CLASSIFIED ucbjournal.com An exposé on elections, business parks and…food trucks? getting to know the people in office meant to represent us. Short of getting all Susan B. Anthony-like, at least think about it. Do your homework. Switching gears I get asked a lot of questions when I make my rounds in the region, and one in particular that has surfaced more often than not in recent weeks is regarding the Highlands Business Park. More specifically, when is that gosh-darned thing going to be finished? Well, keep asking. I’m assuming that after having so many deadlines come and gone, the city is a little gun-shy about giving another target completion date – but sewer is still seemingly the biggest culprit. But that’s not to say the park’s at a stand still. Marketing has been ongoing, and more recently, Putnam County and the City of Cookeville were honored with a Rebuild Tennessee award from the Tennessee Development District Association. So how about that. The park’s not even officially open and it’s already receiving an award – hopefully that’s a good sign for things to come And lastly, onto lighter fare – pun intended I was excited to write about food trucks this month after having experienced their splendor in other cities. I am so used to the tried and true in the Cookeville restaurant scene that I’ll even admit, this is an option that I sometimes overlook. I’ll also admit that I had some notso-nice connotations about the quality of food, but I’ll be the first to admit (again) that I have been proven wrong. Try them out. I promise you won’t be disappointed. Liz Engel Clark is the editor of the Upper Cumberland Business Journal. She can be reached at [email protected]. news ucbjournal.com // OPINION // feature // profile // column // 2014 MAY CLASSIFIED 5 Five Facts: An inside look at new CRMC COO Scott Williams LIZ ENGEL CLARK | UCBJ Editor COOKEVILLE – Scott Williams can remember it clearly. The day – or evening, rather, since he was working the night shift as a surgical ICU nurse at an East Tennessee hospital – he knew he wanted a role in administration. Frustrated, having a particularly tough round, he told himself, “one day, I’m going to be in a role where I can make a difference in how a hospital runs.” Fast forward to today and Williams is trying to make that difference at Cookeville Regional Medical Center (CRMC), having started in March as the hospital’s newest chief operating officer (COO). It’s been years since that role has been filled at CRMC, dating back to 2010 with the promotion of former staffer Dr. Menachem Langer to CEO. But in a day and age of increasing health care complexities – on governmental, medical and operational fronts – it’s a vital hire for the hospital and current-day CEO Paul Korth. “I think Paul is being proactive in seeing the changes that are coming, to say, ‘I’m going to put pieces in place that will assist the organization strategically for the long term,’” Williams said. “With the Affordable Care Act, Medicare cuts, baby boomer volumes…what are we going to do? How are we going to operate a hospital efficiently and effectively with high quality with those challenges in front of us? It’s a dramatic change.” With that being said, here are five facts you should know about the region’s newest COO: WATSON METALS LOWEST PRICES IN THE UPPER CUMBERLAND 1. He came from a tougher market. Roll Tide? Prior to his move to Putnam County, Williams served as CEO at Northwest Medical Center in Winfield, Ala. While his nine years there were enjoyable, they were also challenging, he said. As a state, Alabama is known as one of the toughest reimbursement climates in which to operate. Williams is using that experience as an asset. “I’m familiar with working in a reimbursement climate that’s challenging. You have to learn to be efficient in what you do,” he said. “Where Tennessee has multiple insurance providers, in Alabama, 96-97 percent of the commercial market is Blue Cross Blue Shield, so they have a stranglehold on the commercial market in Alabama, and as a result, the reimbursement system is extremely poor in the commercial realm. That, combined with Medicare and Medicaid cuts, made it a very difficult climate in which to operate a hospital. “I think Cookeville Regional is doing a great job operationally and strategically, but I think my value is to come in and work closely with the administrative team to help take the vision of the board and Paul Korth and to move it forward,” he added. “My function is to look at the nuts and bolts of the hospital and see how can we make this machine run even better.” 2. His nursing background is also a strength While he’s no longer rounding on patients on the hospital floor, Williams is still close to patient care while managing the hospital’s day-to-day operations. “(Being a nurse) helps me understand how operational decisions impact patient care,” he said. “We have to understand that operational decisions, whether it’s in nursing, food services or security, either directly or indirectly impacts patient care.” And it’s not just nursing experience. He’s got plenty of leadership experience, EQUIPMENT RENTALS / SALES / SERVICE / SUPPLIES • Wood & Metal Trusses • Some Panels in Stock • Trim, Supplies & Tools • 20 colors / 40 year warranty 931.526.1236 1210 S. 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The legal opinion found that it was not necessary for the Tennessee Legislature to clarify with new legislation that an employee could not be discharged for having a gun in a locked vehicle if the employee had a concealed handgun carry permit, because the law already provided this legal protection to employees. This legal opinion conflicts with the opinion provided by the Tennessee Attorney General on May 28, 2013. In that opinion, the Attorney General concluded that, even after the “guns in trunks” law was enacted, a Tennessee employer could still prohibit employees from having guns in their locked vehicles on the employer’s premises and the employer could terminate the employment of employees violating the employer’s no weapons policy. Neither of these opinions are binding upon employers or the courts. On Feb. 5, the Tennessee Senate rejected an amendment to the “guns in trunks” LEGAL JEFF JONES SPECIAL TO THE UCB J law that would have explicitly prohibited employers from discharging employees with a handgun permit who have a gun in their locked vehicles at work. Unless and until the Tennessee Legislature further addresses the issue through new legislation, it will likely be up to the Tennessee courts to decide this question of whether an employer can lawfully discharge an employee with a carry permit for having gun in a vehicle at work. Some Tennessee employers continue to maintain and enforce their no weapons policies, in reliance on the Attorney General’s opinion. Other employers have added an exception to their policy for handgun permit holders in recognition of the “guns in trunks law.” Yet other employers have dropped their no weapons policies entirely. Until the courts rule on the issue, employers cannot know for sure what they are legally entitled to do with regard to guns on their premises. Hopefully, this uncertainly will be removed by the courts or the legislature in the not too distant future. Now accepting 2014 Ovation nominations Nominations are now being accepted for the 2014 Upper Cumberland Business Journal’s Ovation Awards. These awards honor businesses, organizations and individuals in our 14-county region for excellence and only apply to businesses/organizations/individuals in the UCBJ service area. Visit www.ucbjournal.com/ovation.php for category details and submission guidelines. Nomination deadline is May 15. Winners published in the July/August edition. Jeffrey G. Jones is a regional managing member for Wimberly Lawson Wright Daves & Jones PLLC. He can be reached at [email protected]. REMODELING? BUILDING? Visit the Helpful Folks at your local Potter’s Ace Home Centers for FREE estimates and FREE delivery! WWW.POTTERSACE.COM news ucbjournal.com // OPINION // feature Gore to speak at Smith chamber annual meeting CARTHAGE – Former Vice President Albert Gore Jr. has been announced as this year’s speaker for the Smith County Chamber of Commerce annual meeting and banquet June 9. Gore is co-founder and chairman of Generation Investment Management. He is also a senior partner at Kleiner Perkins Caufield & Byers and a member of Apple Inc.’s board of directors. Gore spends the majority of his time as chairman of The Climate Reality Project, a non-profit organization he founded that is focused on solutions for the global climate crisis. Gore was elected to the U.S. House of Representatives in 1976, 1978, 1980 and 1982 and the U.S. Senate in 1984 and 1990. He was inaugurated as the 45th vice president of the United States Jan. 20, 1993, and served eight years. He is the author of bestsellers “Earth in the Balance,” “An Inconvenient Truth,” “The Assault on Reason,” “Our Choice: A Plan to Solve the Climate Crisis,” and most recently, “The Future: Six Drivers of Global Change.” He is the subject of an Oscar-winning documentary and is the corecipient, along with the Intergovernmental Panel on Climate Change, of the 2007 Nobel Peace Prize. Billy Woodard, executive director of the chamber, said they asked Gore to speak “because he renowned worldwide.” The former VP also has family roots right in Smith County as well as a current residence. Gore resides in Nashville. For more information about the banquet or the Smith County Chamber of Commerce, call (615) 735-2093 or visit www.experiencesmithcounty.com. profile // // column // 2014 MAY CLASSIFIED 7 Event center plays on historic charm LIVINGSTON – There’s a lot of history surrounding the Upper Cumberland’s newest venue. Built around 1900, the South Church Street Event Center in Livingston has served as an antique store, a wholesale grocery, even Livingston Shirt Factory. Today, the newly repurposed open space, about 5,500 square feet with the ability to seat 200-300 guests, is open to host a variety of events, from weddings, business dinners or fundraisers, reunions, church functions and more. While smaller-scale venues like South Church Street may be a dime a dozen, organizers say it’s the building’s background that sets it apart – plus the ability for its renters to completely customize their event, from lighting, seating and more. “There are a few places (available to the community here), and this is another space, but it’s a different kind of space,” said Shirley Price, marketing and booking coordinator for the center. “I would say the large open room (sets it apart), the historical value that it has and its rustic look. You have many opportunities to make it your own. It’s just different.” Building owner Johnny Holman bought the building, located at 313 S. Church St., down from the town’s courthouse square, around 1989, he said. It’s definitely required upkeep over the years; most recently, the floors have been finished, new windows installed and a dressing room and stage area with room for a band added. There’s also a small kitchen and bar. “At one time, during the days of the shirt factory, this was the best part of Livingston to be in,” he said. He’s hoping the building’s new purpose will help renew activity. “This will help this part of town,” Price said. “People know there’s things happening down here. There’s plans in the works to fix the sidewalks, including our side, and make better parking.” Price said they’ve received numerous inquiries since officially opening in January. The center’s online calendar shows a number of events scattered throughout the year. “We wanted to have a place you could come in and make your own,” Holman said. “There’s nothing (else) like this.” MENTION THIS AD $25 OFF ANY SERV ICE FOR WE OFFER ! INSTALLATION SERVICE • MAINTENANCE (931) 484-0004 Financing Available Trust your Heating and Cooling needs to an award-winning company! 24-Hour Emergency Service We live here. We work here. We are Crossville’s heating and cooling company. CrossvilleHeatingAndCooling.com Proudly serving Tennessee’s Upper Cumberland region since 1982. 1853 Peavine Road, Suite 101 Crossville, TN 38571 Monday-Friday 7AM-4PM 8 MAY 2014 news // OPINION // feature // profile // Tom Sergio column // ucbjournal.com President, J.A. Sergio & Sons LIZ ENGEL CLARK | UCBJ Editor SPARTA – Tom Sergio isn’t exactly the type to wear a tie – at least not in his day-to-day 9-to-5. It’s one of the reasons he ditched his real estate career following graduation from Tennessee Tech with a finance degree. He figured he was much better suited – no pun intended – for construction. It didn’t hurt that he grew up around the business, when his dad was a building contractor in Wisconsin before moving the family south to Tennessee in 1980. “I’ve done all kinds of different jobs,” Sergio said. “I sold real estate for a while. I milked cows on the farm. “I realized what I really liked to do was build things,” he added. “To be able to walk away from a finished product with a sense of accomplishment.” The move, meanwhile, had put the elder Sergio at a crossroads – even though he was semi-retired, word spread quickly that he had a building background. “He was remodeling our house, and people found out that he did building, so he started doing a little bit of remodeling for this person and a little bit of remodeling for that person, and before you knew it, he was back into it,” Sergio said. “When I graduated from Tech, we just kind of joined (together) and decided to go into business.” Thus, J.A. Sergio & Sons was born. In its infancy, the company, which incorporated in 1989, consisted of Sergio, his dad and his mom. Tom’s brother Jim joined in the early ‘90s; he still operates almost exclusively in the field. Later came brothers Don and Dave – who later left to operate Calfkiller Brewing Company full time. Today, Sergio has about 12 employees on staff and performs most jobs in the greater Upper Cumberland area of Putnam and White, even Van Buren. “We have always done a little bit of everything,” Sergio said. “We started out with some remodeling, additions, things like that. Then we built several CLASSIFIED EXECUTIVE PROFILE PROFILE houses. EXECUTIVE As jobs came available, we never really backed UPPER CUMBERLAND BUSINESS JOURNAL UPPER CUMBERLAND BUSINESS JOURNAL away from them. We’ve done residential, commercial, industrial work. Dollar volume wise, we probably do more commercial work, but as far as sheer number of projects, it’s probably 50/50 (commercial and residential).” Some of its most recent jobs include the renovation of the old Heritage Ford building for the Cookeville Public Works Department. Sergio & Sons is also remodeling the former Sylvan Learning Center on Veterans Drive – which it built nearly 20 years ago – into a doctor’s office. There was also a memorable residential project – they built a home on East Sixth Street that became the first solar house in the city back in 2009. “We’ve grown a lot over the last 10 years,” Sergio said. “We’ve got quite a bit of work right now.” That’s not to say Sergio is entirely confident in a full-scale return to pre-recession building levels. While the company’s overall growth has been positive, there were a few years, admittedly, where it was flat. “There were times when you took a job just to keep the guys busy,” Sergio said. “You had to step out of your comfort zone just a little bit. Through the last several years, surviving meant you were doing good. And we managed to do that (survive). “It seems like this year started real strong,” Sergio added. “Housing looks good. Commercial looks like it’s backed off a little, but the housing market is still strong.” Outside of work, Sergio is married and has three kids. He currently serves as president of the Home Builders Association of the Upper Cumberland (HBAUC), which also named him 2013 Builder of the Year, largely, he said, for his contributions to the non-profit group. He did urge young builders – like he was himself when he first joined HBAUC in the late ‘80s – to get involved in their trade organizations. “That opened up a lot of doors and allowed me to meet a lot of people,” Sergio said. “It’s an all-around good thing. Any time you’re able to get with others and talk about what you do, it’s good, because we’re in competition, but we’re all friends, too.” He attributes the success of J.A. Sergio & Sons to preparation – and its ability to adapt over the years. “Part of being a general contractor is you end up learning a whole lot of different things. We normally end up doing (everything) ourselves,” he said. “You’ve got to do what you say you’re going to do, but you also have to look far enough down the road to prepare for the hard times. We’ve always been willing to do whatever it took to keep eating, so to speak.” Tom Sergio is president of J.A. Sergio & Sons, a full-service general contractor in Sparta. For more information, call (931) 738-5550 or visit http://sergioandsons.com. One HearT fOr HealTHCare Take Charge of Your Health We’ve just launched a brand new service designed to keep you informed about the newest medical advances and health news. Sign-up today for Health eNews to choose the topics you want to know more about in addition to the newest advances at our hospitals. Visit OneHeartForHealthcare.com Sign-up for our enewsletter and choose topics that matter to you. DCH, HMC and SrH are partly owned by some of the physicians who serve our patients. Visit our websites to learn more. Capella-StThomas_FourHospitals_TakeCharge_10.375x2.indd 1 OneHeartForHealthcare.com 5/16/13 7:54 PM news ucbjournal.com FROM williams |5 too. While Williams began his career as a registered nurse at Johnson City Medical Center, he rose through the ranks of management. Stops included CEO at Sycamore Shoals Hospital in Elizabethton, Tenn., COO at Shelby Baptist Medical Center in Alabaster, Ala., and administrator and chief nursing officer at Johnson County Health Center, Inc. in Mountain City, Tenn. Most recently, he served as CEO at Northwest Medical Center in Winfield, Ala. “I’m closer than you think,” he said of this role today. “I can see the impact of the folks we have helped in the community.” 3. Now in assessment mode With just weeks under his belt in his new position, Williams might still be in an assessment phase. One general goal is to better communicate to staff and community members the vision of Korth and CRMC’s board of trustees. But some more specific, near-future benchmarks might have to do with increasing volumes, upping customer satisfaction and bettering outcomes across the board. “It’s (about) how are we going to effectively grow our volumes?” Williams asked. “How do we improve customer service? How can we have better outcomes medically? How can we navigate the financial pitfalls that are in front of us and be more effective in what we do? In order to achieve the goals, we have to work together collaboratively.” 4. Health care today? It’s a balancing act There’s little debating that the health care landscape has changed. There’s been a shift in how care is paid for, // OPINION // feature EDGERS BRUSH MOWERS profile an increased interest in improved outcomes, and a heartier focus on preventative programs. But mixing the traditional model of health care, one that an aging population has grown to expect, with the more modern, rapidly changing one of today, could cause a clash among the cultures. Williams said CRMC is going to have to be more flexible in the way it delivers care and how it communicates that delivery to patients. “I’m sort of a baby boomer…and the way baby boomers and greatest generation folks look at health care is very different than Gen X and the Gen Y’ers,” he said. “The problem with that traditional model, because of the health care reimbursement changes, 20 years ago, a physician could see 20 patients in (his or her) office and be able to make a good living. Today, that same physician may have to see 40 or more. Another culture change hospitalist, and a lot of physicians have elected to stay in their office and not see patients in the hospital. For the baby boomer generation, that’s a hard pill to swallow. It’s a difficult culture change for them. We have to help them understand it. “The challenge is we’re trying to meet the needs of everybody,” he continued. “I think we’re being successful with that, but at the same time, it presents its challenges.” 5. Last stop, Cookeville? It didn’t take long for Williams to feel at home at CRMC – that happened within the first week, he said. And after 30 years in the business, he’s hoping to end his career here. “It just seems like a perfect fit, and it’s going to be a great organization to work with,” he said. “I hope I can walk out of here after 15 years and say, ‘OK, I’m done, this is my last stop.’” Bluewaters Equipment Rental FOR ANY RENTAL NEED // BACKHOES BUCKET LIFTS PARTIES & MORE // column // CLASSIFIED 2014 APRIL SPRING TIME MEANS OUT WITH THE OLD AND IN WITH THE NEW! This is the time of year people start thinking about home improvements… let us help with all your projects! Harry McCulley WINDOWS SIDING SUNROOMS RAILING DECKS BATH WRAPS Call today 800.300.2755! For a FREE in-home, no obligation estimate WE CAN EvEN RESTyLE OR REPLACE yOUR KITCHEN CABINETS AND COUNTERTOPS PRINT YOUTUBE LOGO SPECS on light backgrounds main red gradient bottom C0 M96 Y90 K2 C13 M96 Y81 K54 white black C0 M0 Y0 K0 C100 M100 Y100 K100 PMS 1795C WHITE Mon-Fri 7-5 | Sat 8-2 | Behind Kroger 475 FOUTCH DRIVE • COOKEVILLE BluewatersEquipment.com 931.528.7559 on dark backgrounds standard standard no gradients no gradients watermark watermark McCulley Siding & Windows, Inc. “We Make Home Improvement Easy!” PMS 1815C BLACK call 931.484.6601 or visit McculleySiding.com stacked logo (for sharing only) stacked logo (for sharing only) 9 feature // profile // Lisa Morris column // MEDICAL PROFILE PROFILE MEDICAL Nurse navigators serve as advocates and a resource UPPER CUMBERLAND BUSINESS JOURNAL UPPER CUMBERLAND BUSINESS JOURNAL for patients undergoing tests and treatment for cancer. The impact? Improved patient satisfaction, positive changes in patient attitudes, increased understanding of the disease process and patient perception of more timely and accessible treatment. CRMC reported a total of 150 breast cancer cases in 2012, the most recent year data was available. “When you hear the cancer word, you freeze,” Morris said. “You just think, ‘I can’t believe this is happening to me, what am I supposed to do next?’ It’s not like having your gallbladder taken out: you go to the surgeon, he sets it up and you’re done. Breast cancer’s totally different. There’s imaging, biopsies, pathology, appointments here, appointments there. It is a maze for people to try to get through. It’s been proven time and time again that navigation decreases anxiety and fear for patients during this process.” Morris steps in as soon as a patient receives news of abnormal imaging. She sets up a biopsy, educates the patient and talks them through what’s going to happen, even meeting them at the surgeon’s office for the procedure. If the pathology comes back negative, she may talk to the patient about breast health and the importance of regular mammograms. In the event of a positive diagnosis, she’s there, too. After the surgeon goes over respective options, Morris talks to the patient briefly and makes an appointment for them to come to her office. Face-to-face, she goes over the pathology and reiterates the treatment plan. “My new diagnosis education (sessions) are driven by the patient,” she said. “That says a lot about our hospital, that they place such an emphasis on the patient and their breast cancer journey.” Post-op, Morris helps make further appointments for radiation, etc. At that point, she steps back, “just a little bit,” she says, because patients are usually being seen every day. After treatment, she picks them back up, and carries them to “survivorship and beyond.” “You form these lifelong friendships with these patients, because it is a journey,” Morris said. “From day one until the end, whether the end is death or total remission, we have a bond.” And it’s not a role she takes lightly. She’s been able to help her sister through the process as well as close friends. Unfortunately, her mother passed away before seeing her daughter realize her dream. “(It) would really make her day, to know this is what I did,” Morris said. “She always said, ‘Lisa, they need your hope, your smile. They need the encouragement you can give them.’ There are times when (this job is) sad for me, but I rely on my faith to give me that strength and help these ladies.” Services are available to anyone in the Upper Cumberland, Morris added. “It’s going great here,” she said. “The surgeons are great to work with, radiation oncology, medical oncology, the radiologists, pathologists, even people in the community, they’ve been great to work with. “This is my calling, and I love it,” Morris continued. “I love what I do, because I have such passion for it, and because there is such a need.” Lisa Morris is the breast nurse navigator at Cookeville Regional Medical Center. For more information about the nurse navigation program, contact Morris at The Women’s Center at (931) 783-2628 or lhmorris@ crmchealth.org or visit www.crmchealth.org/find-care/centers-excellence/cancer-center/nurse-navigator-program. That’s because, according to the American College of Cardiology, if the heart is in distress for longer than 90 minutes, heart muscle and other organs can become damaged beyond repair. The Heart and Vascular Center of Cookeville Regional is consistently beating the 90-minute standard by more than half. CRMC’s average time for stopping a heart attack is 43 minutes! As a matter of fact, we have been recognized by HealthGrades® as being in the top 5% in the U.S. and #1 in Tennessee for coronary intervention (stopping heart attacks). And we’re the only health care facility in the region with interventional capabilities to stop a heart attack and perform surgery if necessary. Don’t sit in traffic while your quality of life slips away — let the proven choice beat the clock for you. 931.783.2350 • www.crmchealth.org RV EN T I ON TOP 5% PRO C E D U During a heart attack, every minute counts. AL Don’t let the clock beat you ucbjournal.com Breast Nurse Navigator at Cookeville Regional Medical Center LIZ ENGEL CLARK | UCBJ Editor COOKEVILLE – Most moms dream up big careers for their kids. Doctors, lawyers, and the like. While Lisa Morris always wanted to be a nurse, even when she was a child, it was her mom who wanted her to find a focus in oncology. And for pretty good reason: her mother had breast cancer, her middle sister has breast cancer and her younger sister has experienced cancer, too, endometrial stage three. Morris, who had a background in women’s health and pediatrics, wasn’t exactly resistant about that specific career path, but she was unsure. “I just didn’t know about it,” she said. “My mother really felt very strongly for years that’s what (I should do), especially when she went through that process herself with breast cancer. It was probably always in the back of my mind, but I never did it. Until the Lord really pushed me.” That “push” came not long after a move to the Chattanooga area – where she also received her master’s in nursing from nearby Southern Adventist University. Morris, who says she’d never had a hard time finding a job before, suddenly found herself without work even after a series of applications. She, instead, was drawn to a particular position as a breast nurse navigator at Memorial Hospital in Chattanooga but continued to ignore the signs. “God kept telling me to apply for this job, and I’m like, ‘no, I’m not going to apply for that,’” she said. “I had never worked in oncology. But it just kept coming and coming, and finally I said, ‘OK.’ They called me, I went in and was offered the position.” She helped start the nurse navigation program at Memorial as part of a comprehensive breast center there. And today, she’s nearing one full year as just the second breast nurse navigator at Cookeville Regional Medical Center (CRMC). She said she hopes to grow CRMC’s program and do more with survivorship – and possibly help add more nurse navigators for other cancer disciplines. While those longer-term goals are more difficult to define, it’s the day-to-day that seems to have the greatest impact. CLASSIFIED E // RY I N T OPINION NA // O news in U.S.A. S • C OR APRIL 2014 RE 10 news ucbjournal.com // OPINION // feature plumbing, central heat and air. A lot of people say, ‘Isn’t it almost done?’ Well, we only started a little bit ago. We are moving quickly, and so far we’ve had no major glitches.” “It is a very well-built building for its days,” added Bill Brock, McMinnville public works director, who is overseeing the project for the city. “We were really surprised how solid it is. It’s a great advantage.” AFTER • // column // CLASSIFIED movies sometimes twice.” But there were troubles, too. At one point, a fire broke out in the theater. In 1969, Park Theatre owner Cowan Oldham died. And the ‘80s were especially hard on downtown – as businesses flocked to shopping centers and strip malls. During the week of the county fair in 1986, the Park Theatre closed for good. One report attributes Congratulations City of Cookeville on your new building! COMMERCIAL profile the shut down to a contract dispute. “It was kind of sudden,” Haley said. “By then, there was a new theater out at the mall…with all the maintenance and upkeep, I guess it was just too much.” The theater did serve a sort of second life. It was converted to office space. In FROM theatre |1 A grand attraction It was 1939 when the Park Theatre originally opened, and to much fanfare – there was an orchestra from Nashville that performed, red carpet, nearly 2,000 guests. Over the years, hundreds of movies played out on the big screen. “As a kid, I used to come here all the time,” Brock said. “For a quarter, I could come and spend all Saturday. Come in the morning when they opened up, stay till they closed that evening. Watched // INDUSTRIAL • RESIDENTIAL Here at J.A. Sergio & Sons, we are a full service General Contractor. We can help you through all stages of your project, from planning, to breaking ground, to finishing the project and handing you the keys. We have been in business since 1988, and we have helped Sparta and the surrounding counties go through many changes and look forward to continuing for years to come. Let us help you see your project to completion. BEFORE 885 Clarence Gillen Road Sparta www.sergioandsons.com • E-Mail: [email protected] (931) 738-5550 2001, a group of concerned citizens, known now as the Park Theatre Group, organized to help save the structure. They wanted to restore it and operate it as a venue for community theater, music performances, workshops, senior activities. Haley said they helped negotiate a property swap between the theater’s then private owner and the city. McMinnville purchased the building in 2002. “They just saw this theater and saw potential in it,” he said. A decade later, in 2012, a referendum was put on the ballot to approve a $2 million bond issue to finally rehab the structure – it received 57 percent of the vote. Work started in more recent weeks after a little back and forth with the state Comptroller. “It was just hurdle after hurdle after hurdle,” Haley said. “It was almost an overwhelming task. A lot of folks expected to walk in and see (the theater) exactly like it was, that we could just throw some paint on it, open the doors and be ready to roll. It scared a lot of people. It scared my board. I want to thank them for being progressive and wanting to make this an asset for the city.” 2014 MAY 11 Haley said the theater will be multi use: weddings, recitals, workshops, music, plays. Possibly vintage movies at some point in the future although that kind of equipment’s not included in the current budget. It should seat about 800. The first version of the theater had about 1,000 chairs. David Marttala, member of the Park Theatre Group, said they are still working with the city as far as handling the future scheduling and promotion of events. Beyond the economic impact, he said the biggest benefit would be the educational element the theater would bring – opportunities for children to be exposed to theater, arts and music. “Kids from our community have to go to Nashville or Murfreesboro to get involved in theater. We’d like to bring that here so they can have a lot more exposure to cultural events and the arts,” he said. “We can put together some pretty good programs next year. “It’s been a long process,” he added, “but it’s exciting to see it come together.” Construction is projected to take a year, although Haley is hoping October is feasible, since that will be the 75th anniversary of Park Theatre’s original opening date. Peter Metts, president of AEI in Cookeville, did the initial renderings. Another Cookevillebased company, W&O Construction, submitted the winning bid for the renovation. Progress is being tracked via a time lapsed video, and the Park Theatre Group is posting occasional updates on social media. They recently held a “Construction Celebration” event to mark the beginning of the end of a long journey. “People see promise in this; they can’t wait to see that marquee lit (back) up,” Haley said. “It was like, ‘this is downtown, this is McMinnville, this is who we are. This is what we can be.’ It’s going to be an impetus, I think, to more development downtown and people will be able to create new memories for hopefully the next 75 years.” 12 news MAY 2014 // OPINION // feature // profile // column // CLASSIFIED ucbjournal.com RICHARD LAWSON | Special to the UCBJ paid advertisement Rock Island company builds future in precast concrete $2.6 million, then to $1.9 million in 2009. The In a plain building along a stretch of Highway 70 number of employees dropped to about 26. in Rock Island, workers pour concrete into molds The company began looking at what else it and begin a curing process that will produce could do to go beyond the base product. “We walls. were so busy before the recession, we didn’t The walls Superior Walls of East Tennessee have time to look up,” Harvey said. makes usually go into residential construction or With the recession in full force, however, light commercial construction. Harvey and his staff had the time to look at their Many have been sent to the Mississippi Gulf business and determined that there was a void Coast for concrete homes being built to better in the market for precast concrete beyond the withstand hurricanes. Others will go into 11 patented product the company was making. prototype minimalist homes in a downtown “We had millions of dollars of equipment Bentonville, Ark., infill development. Superior sitting here idle at times and we decided to go Walls also won a contract to provide walls for a from being a one trick pony to a precaster,” flex building at a nuclear plant in Burlington, Kan. Workers with Superior Walls of East Tennessee install precast concrete walls for elevator shafts at the Cookeville Hampton Inn, which was renovated in 2012. Harvey said. But a month ago, the company marked a major As a result, the company expanded its reach achievement in establishing Superior Walls as a beyond Tennessee. The company sends product precast concrete supplier when it won a contract path in precast concrete.” to Columbus, Ohio, in addition to the Mississippi Gulf to provide retaining walls for a stretch of highway in Harvey and partners started the company in 2003. Coast and Kansas. And soon enough, Superior Walls Washington County. Harvey, a custom homebuilder, had been using the will be in Arkansas once the Bentonville project moves A year in the making, the contract further expands Superior Walls product, a patented wall system, since forward. the company’s product line as it continues to rise from 2001 in foundations. Seeing the growing demand for If that type of development takes off there, it could the depths of a recession that decimated the housing the product, he and his partners decided to become a mean even more business for the Rock Island company. industry and slashed a major portion of Superior Walls’ licensed manufacturer for the Superior Walls Xi product. The nuclear plant work is expected to grow as well. revenue along with two thirds of its workforce. By 2007, Superior Walls of East Tennessee’s annual The number of employees has risen to about 40, By expanding products and services beyond simply revenue had shot to $8 million and employees numbered and Harvey said the goal is to grow beyond the prebuilding foundations, the company has built its more than 70. But in 2006, Harvey said the company recession employment numbers. business volume to about pre-recession levels, turning started to notice the market beginning to tighten. Revenues haven’t risen to pre-recession levels a profit last year for the first time since 2007. A labor He sought to make the company all-inclusive on because home values have been slow to rise in general shortage in the residential construction business could foundations, adding excavation and site preparation to along with the ability to increase pricing. But Harvey bring stronger growth for the company since precast the company’s services. “I wanted to make us more said he is confident that revenues will ultimately exceed concrete walls require less labor to make and assemble attractive,” Harvey said. pre-recession levels. than traditional building methods. And it worked for 2006 and 2007. The company’s “We’ve been to the bottom,” he said. “Now that we “We went through some lean years and did our best revenues grew while everyone else was losing business, aren’t just foundations anymore, we can really grow to hold onto as many employees as we could,” said Harvey said. and build on the precast concrete business we’ve Stacey Harvey, the company’s president and one of its But then the bottom fell out in 2008 when the housing already won.” owners. “We made it and now we are on a nice growth boom turned to bust. 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Or maybe it's because our high-strength precast concrete foundation systems are created in a factory-controlled environment with built-in insulation. Whatever the reason, America's finest new homes are built on Superior Walls. Maybe it’s time you find out why. Call or click for more information today! of Superior Walls of America licensees are independently owned and operated. *See the limited warranty. Contact your local Superior Walls representative for details. East Tennessee 14 news MAY 2014 BIZBUZZ UPPER CUMBERLAND BUSINESS JOURNAL UPPER CUMBERLAND BUSINESS JOURNAL BIZBUZZ Court upholds convictions in oil drilling scam UPPER CUMBERLAND – The U.S. 6th Circuit Court of Appeals recently upheld the convictions and sentences of two brothers – including one from Cookeville – who defrauded thousands of investors in an oil and gas drilling scheme. Michael D. Smith, 58, of Cookeville, and 53-year-old Christopher Cello Smith of Prestonsburg, Ky., ran a company called Target Oil and Gas. Prosecutors said the company asked investors to fund drilling projects in Kentucky, Texas, West Virginia and Tennessee but used fraudulent marketing materials and false geological surveys to persuade them, according to the Associated Press. Michael Smith is serving a 10-year sentence and has been ordered to pay // OPINION // feature $5.5 million in restitution. Christopher Smith is serving a five-year sentence in federal prison and has been ordered to pay $1.6 million in restitution. The case centered on how the men raised money for Target Oil. Prosecutors contend the company raised $15 million from investors between 2003 and 2008, but only paid out about $1.19 million in royalties. Several states issued a cease-anddesist order against Target Oil and Gas that prohibited the company from practicing business in those states. Prosecutors said the Smith brothers concealed this information from potential investors. Michael Smith was president of Target Oil and Gas in Albany, Ky., and controlling interest holder of Kentucky Indiana Oil and Gas in Danville, Ky. His brother, Christopher Smith, was the company’s vice president. Physician’s Urgent Care welcomes new NP COOKEVILLE – – Dr. P.K. Jain, M.D., and the staff at Physicians Urgent Care, Cookeville Medical CROSSVILLE TILE OUTLET STORE For beauty that’s at home throughout the house! OPEN: Mon-Sat 8 am - 4 pm I-40 Exit 320 • 346 Sweeney Drive • Crossville CrossvilleInc.com (931) 484-4248 // profile // column // CLASSIFIED Clinic and Cookeville Medical Center PC recently welcomed their newest nurse practitioner, Edith Ruchelle Steele, APN, ACNS-BC. Specializing in both urgent care and family medicine, including women’s health, weight loss, primary care and minor surgery, Steele is a Tennessee board certified nurse practitioner. She is welcoming new patients and most insurances in both Cookeville and Gainesboro locations. Although she was born in Cleveland, Ohio, Steele was raised most of her life in Middle Tennessee. She has been in the medical field for more than 18 years with many years in cardiac and emergency medicine. She received her master’s in nursing at Liberty University in Lynchburg, Va., with her graduate studies consisting of adult acute care. Her goal was to contribute to the quality of life in the adult older population. Using a oneon-one approach, she aims to work with her patients on wellbeing and healthy lifestyle habits to help them feel and get better. In her spare time, she is active at her church as a praise and worship leader. She is married and is a second-degree black belt. She has two sons. Physicians Urgent Care, Cookeville Medical Clinic and Cookeville Medical Center PC offers two locations: 225 N. Willow Ave., Cookeville, and 402 E. Gore St., Gainesboro. For more information, call (931) 528-8899 or visit www. cookevillemed.com. Local builder named to national 40-under-40 list CROSSVILLE – Isaac Zuercher, president and co-founder of Crossville-based Zurich Homes, was named to the 2014 Professional Builder “40 Under 40” list, an award given annually to recognize “the young superstars of homebuilding.” According to the magazine website, the list’s honorees “represent the next generation of leadership and innovation” in the field. Zurich Homes is a design-build firm with the majority of new ucbjournal.com builds centered in and around Fairfield Glade. The company has also specialized in energy efficient building techniques that have differentiated it from many other firms in the area. Along with his father, Stan, Isaac Zuercher established Zurich Homes in 2005 and has since constructed more than 50 homes in the area, even in the midst of the housing market downturn. According to Zuercher, a 2005 graduate of Tennessee Tech’s business management program, his team of seven employees has tailored its skills to meet the specific design needs of Fairfield Glade residents. The Zurich Homes office is located at 44 Peavine Plaza #104 in Crossville. “I work with clients, designers and construction managers to ensure each project meets its full potential,” Zuercher said. “Added value through superior design is my goal for every client.” Professional Builder, an awardwinning magazine with a circulation of more than 125,000, has served builders, designers and trade partners across the country for 75 years. Highlands Industrial Trade Show scheduled for May 15 PUTNAM COUNTY – The Cookeville-Putnam County Chamber of Commerce’s existing industry committee – in conjunction with the Highlands Economic Partnership, the former Highlands Initiative – is hosting an inaugural Highlands Industrial Trade Show from 9 a.m.-6 p.m. Thursday, May 15, at the HyderBurks Agriculture Pavilion. The expo will showcase industrial businesses in the four-county region of the Highlands, which includes Jackson, Overton, Putnam and White. The goal of the show is to highlight industry of all sizes and to facilitate relationship building between companies to benefit the economic future of the Highlands. The firsttime event is already the largest-scale industrial trade show in the region. In addition to networking opportunities, the trade show will also have breakout seminars and a guest luncheon speaker, Kenneth Adams IV, grandson of late Tennessee Titans owner Bud Adams. news ucbjournal.com “The goal is to demonstrate our region is serious about business and more specifically industrial business,” said Randy Adams, chairman of the existing industry committee. “With 120 industries listed in Putnam County alone, the need for a trade show is twofold; first allowing an opportunity to coordinate networking opportunities and dialogue between Highlands industries, and secondly allowing outside industry prospects to see what goods and services the Highlands has to offer.” The chamber’s existing industry committee works to provide benefits and assistance to local industries. Meanwhile, the Highlands Economic Partnership, launched in 2006 as the Highlands Initiative by the Cookeville chamber, is a collaborative, public/ private sector program designed to boost economic and community development in Jackson, Overton, Putnam and White counties. It is supported by more than 90 investor companies and government organizations. For more information or to register, // OPINION feature // call (931) 526-2211 or email Stephen Crook at [email protected]. Sewell honored with green jacket at leader’s retreat COOKEVILLE – Charles Sewell and Travis Giffey of Fidelis Financial Strategies in Cookeville recently traveled to a leader’s retreat in Corlsbad, Calif., that was sponsored by their broker dealer, FSC Securities Corp. Of approximately 1,400 advisors who are part of FSC Securities, only 117 individuals were invited to the retreat. At the event, Sewell was honored for his years of experience helping his clients achieve their financial goals and was presented a Master’s Club green jacket for his ongoing commitment to his clients. Pictured, from left, are YOUR MOVE! profile // // column // 2014 MAY CLASSIFIED Giffey and Sewell. Note: Securities offered through FSC Securities Corporation, member FINRA/SIPC. Investment advisory and insurance services offered through Compass Advisory Partners LLC, a registered investment advisor not affiliated with FSC Securities Corporation. Fidelis Financial Strategies is not affiliated with FSC Securities Corporation or registered as a broker/dealer or investment adviser. Technology students to benefit from upcoming B2B networking event CROSSVILLE – The Cumberland Business Incubator’s (CBI) technology training program will be the charitable recipient of donations made at the upcoming Business Cumberland B2B (business to business) networking event, set for 3-7 p.m. Tuesday, May 6, at Forte’s in downtown Crossville. Donations will fund scholarships for technology training to teach website building, app development and software code writing in a 15 number of different programming languages. The cost of the training is $25 per student per month. The technology training is available to anyone interested in learning these skills. The Business Cumberland B2B event will allow business owners to meet other business professionals and potential customers/clients. Refreshments will be served and a cash bar will be available. Business Cumberland is a local advertising company promoting “preferred” businesses serving Cumberland and Putnam counties via expos, resource directories, e-newsletters, website and business-to-business events. “Preferred” businesses have provided evidence of satisfied customers. For more information on exhibiting at the event, contact Irene Blackburn at [email protected] or call (931) 338-0751. More information about the technology training program is available via Holly Hanson, CBI director, at hansonha@roanestate. edu or by calling (931) 456-4910. 50 OR OVER? CALL US TODAY! A U T O • H O M E • L I F E • H E A LT H • B U S I N E S S Discounts available for Auto & Home Auto Home Mature Driver Discount Mature Homeowner Discount Multi-Policy Discount Multi-Policy Discount Is your Health Care Cost Increasing? Multi-Car Protection Discount Cumberland Insurance Group offersDiscount Choices to Help both Employers andDevice Employees Discount Control Air andBag Reduce their Health Care Cost. New Home Discount Anti-lock BrakeHealth Discount Protected Subdivision Discount High Deductible Plans (HDHP): Although we’ve recently moved, MMA Creative is still delivering creative solutions and marketing strategies for companies throughout the Upper Cumberland. ►Allow Employers to Control their Benefit Cost. ►AreConsumerDirectedHealthPlans. CIA Combined With Health Savings Account (HSA) • Flexible Spending Account (FSA) Health Reimbursement Arrangement (HRA) Call 931.528.8852 or visit us in our new location today. ►AllowEmployeestoControlMedicalSpending. ►EmployeeshaveFlexibilitytouseMedical$$$Wisely. ►MedicalCostareeitherPre-TaxedorTaxDeductible. C U M B E R L A N D $$$ Equals Health Care Savings $$$ INSURANCE AGENCY Call one of our Agents Today for more Information. trust • protection ••choices An Authorized Agent C BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association® Registered marks of the BlueCross BlueShield Association, an Association of Independent BlueCross BlueShield Plans T H E S W A L L O W S A G E N C I E S B U I L BlueCross DING HOME ● AUTO ● BUSINESS ● LIFE ● HEALTH 4 8 0 N E A L S T R E E T, S U I T E 2 0 1 COOKEVILLE , TN 38501 CUMBERLAND INSURANCE GROUP COOKEVILLE 1459 Interstate Dr, Ste 201 Cookeville TN 38501 (931) 372-1222 (931) 372-2762 fax SPARTA 287 N Spring St COOKEVILLE 1459 Interstate Dr. Ste Sparta TN 201 38583 Cookeville, (931) TN 38501 836-2675 (931) 372-1222 (931) 836-8459 fax (931) 372-2762 fax SMITHVILLE 117 E Bryant St JAMESTOWN 1007 Old Hwy 127 S. TN 37166 Smithville Jamestown, TN(615) 37556 597-4375 (931) 879-5923 (615) 597-4390 fax (931) 879-6637 fax JAMESTOWN 1007 Old Hwy 127 S SMITHVILLE SPARTA 287 N. Spring St. Jamestown TN 38556117 East Bryant St. Sparta, TN 38583 (931) 879-5923 Smithville, TN 37166 (931) 836-2675 (931) 879-6637 fax (615) 597-4375 (615) 597-4390 fax (931) 836-8459 fax www.mmacreative.com www.cumberlandinsurance.com 16 news MAY 2014 Tax-deductible donations can be made to Roane State Community College Foundation – CBI Technology Training Program and mailed to the CBI at 259 Cook Road, Crossville, TN 38572. Habitat Builders Blitz returns in June; labor and supply needs to be filled COOKEVILLE – Local homebuilders // OPINION // feature are partnering with Putnam County Habitat for Humanity (PCHFH) this summer as part of Habitat’s Home Builders Blitz 2014. During the week of June 9, the nationwide project seeks to build 300 homes with labor provided by local professional homebuilders and construction firms. This year is the fourth national Home Builders Blitz. The idea began CLASSIFIED ucbjournal.com in 2002 in Raleigh, N.C., where 12 builders built 12 homes in one week. Subsequent national Home Builders Blitz events were held in 2006, 2008 and 2012. The event provides professional homebuilders the opportunity to use their skill and talents to address the growing need for low-income housing in communities nationwide. This is the third Home Builders Blitz for PCHFH. One home will be built locally for Angela Carter, a local nursing student, and her 12-year-old son Carter, who suffers from cerebral palsy. “This a great project that we look forward to, because it engages so many professionals in one quick week and generates much excitement,” said Pam Ealey, PCHFH executive director. Seth Hudson of HD Homes will lead this year’s project. “Our company participated in the 2012 Blitz, and I knew it was a project I wanted to help with again,” Hudson said. “I’m looking forward to working with the great members of our local building industry and see this family have a home that fits their needs, a real dream come true, in just one week.” The build has a variety of labor and supply needs to be filled. For more information about the Home Builders Blitz, contact Ealey at (931) 528-1711. // profile // column // college of graduate studies tntech.edu/graduatestudies graduate school? on-campus or online, we’ve got you covered. at tennessee tech, your path to advancement continues with a graduate degree from a quality university you already know: ttu. Tennessee Tech offers graduate degrees from the master’s to the doctoral level. 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UC tourism group teams up with Sparta trucking company to promote region through ‘moving billboards’ UPPER CUMBERLAND – The Upper Cumberland Tourism Association (UCTA) has added a “moving billboard” to its list of marketing materials. The organization, which works to promote the region’s tourist attractions, recently teamed up with Sparta’s CB Trucking to place decals on the back of the company’s tractor-trailers. CB Trucking, owned by Paul Bailey, has reach in the eastern and mid-eastern United States, and UCTA officials believe the decals will be a great marketing tool for the region – referring to the decals as “moving billboards.” The decal invites viewers to follow them to Tennessee’s Upper Cumberland. It also has a map of the state of Tennessee with the Upper Cumberland area in red. UCTA’s board of directors celebrated the inauguration of the moving billboards at CB Trucking in April 4. news ucbjournal.com // OPINION // feature // profile // column // 2014 MAY CLASSIFIED 17 New homes benefit more than just buyers and builders UPPER CUMBERLAND – The only people who benefit when a house is built are the family members who get to live there, and the builder who constructed and sold the home, right? Wrong. The positive impact of new residential construction is far-reaching, bringing benefits to families, businesses and services throughout a community immediately, as well as for years to come. According to economists at the National Association of Home Builders, the one-year estimated local impacts of building 100 single-family homes in a typical metro area include $21.1 million in local income, $2.2 million in taxes and other local government revenue, and 324 local jobs. But what does that economic impact mean in the real, day-to-day lives of community residents? Just think about it. When a family moves to a community and buys a new house, they will likely shop at local stores to buy furniture and accessories to decorate the home. They will fill their car’s gas tank at local gas stations so they can get to the stores, have local mechanics work on the car when it breaks down or needs the oil changed, or buy a new car at a local dealer when it’s time to replace the old one. The family may need to hire local companies for regular services to maintain their home, such as landscaping, house cleaning, pet sitters or pool upkeep. The children will enroll in local schools. This increases enrollment, meaning more The Crown for Your Home teachers, janitors, cafeteria workers and other school support staff will need to be hired. Those kids will also join sports leagues and other activities, buy equipment and pay registration fees that provide stipends for referees and coaches. All of this economic activity puts income into the pockets of local business owners and their families, who can then afford to go out and spend money themselves, which recycles even more money into the community’s economy. The new family also pays local and state taxes. These tax revenues help pay for a wide range of government services, including school teachers, police departments, refuse collection, parks maintenance and road repairs. Over the long term, as the families who move into new homes become part of the community, their positive impact continues. NAHB estimates that those 100 new homes also provide the community with additional, annually-recurring impacts of $3.1 million in local income, $743,000 in taxes and other revenue for local governments, and 53 local jobs. Families who buy a newly built home enjoy benefits including safety, amenities, energy efficiency and floor plans to fit a modern lifestyle. But the advantages of new homes extend far beyond the buyers and the builders—residential construction has a positive, direct impact on the local community for years. E.S. Construction LongTermProtectionSatisfactionGuaranteed Residential | Agricultural | Commercial Increase the value & beauty of your home with our maintenance free metal roofing! We manufacture the 3 ft. wide metal panels at our location. Plus we use an in-house computerized custom trim machine, for better and faster service! Many Styles Available: Slate, Clay Tile, Shake, Stone Coated Shingle, Thatch & Standing Seam 103 Randolph Rd. Crossville, TN (931) 277-3586 800-468-0149 2448 Buttermilk Rd. W. Lenoir City, TN METAL SALES PlateauMetalSalesTN.com (865) 376-0528 866-988-7670 Your Metal Roofing Headquarters 931-935-3535 Toll Free 1-866-647-4644 t e s t e d. p r ov e n . t r u s t e d. •Lowersyourenergycosts year-round •Notear-offcost •Custom-builton-site •Multi-surfaceversatility •Savemoneybysavingenergy eddie pack, Licensed and Insured www.esconstruction.com Your #1 source For Commercial Roofing Restoration 18 MAY 2014 FROM apartments |1 Other UC county seats have high percentages of rental-occupied units, too. Jamestown has the highest at 65.8 percent; others sit around the 50/50 mark. The state’s percentage of rentaloccupied housing, as a comparison, sits around 31.8, based on 2010 census data, and in the UC only one county seat, Spencer, had a rate less than that. “There’s more factors than people realize,” Mills said. “There’s the housing market and the ability to get loans. That makes it more difficult to purchase. And just the economy in general. We hope the economy is going to turn around, and all indications are that it will. We hope that will spur more single-family development. We’ve already seen a bit of that.” Henry Bowman, an analyst with the Upper Cumberland Development District, added that the numbers looked much different once you got outside to the county level. Putnam, for example, had a 35.9 percent rate of rentaloccupied units. Fentress stood at 22.1. The Upper Cumberland as a whole has a rate lower than the state at 26.3 percent. “You can see what’s driving it; it’s news // OPINION // feature // profile // column // CLASSIFIED Tech students by large CITY RENTAL OCCUPIED RENTAL OCCUPIED measure,” Bowman (# units) (percentage) said. “Certainly in the Jamestown 574 65.8 Cookeville situation, there’s nothing negative 7,044 56.5 Cookeville about it. They contribute 2,298 50.7 Crossville to our local economy, obviously, but they do 2,778 49.4 McMinnville screw up our statistics 869 48.1 Smithville pretty bad.” Census data is one way 533 47.7 Woodbury builders try to gauge 426 46.8 Carthage demand, which is often a tough proposition, sources 172 44.9 Gainesboro said. Housing reports 841 44.5 Lafayette can be helpful, but focus more on metropolitan and 279 43.0 Celina national levels. 695 40.9 Livingston “It’s all risk,” local builder Aaron Bernhardt 820 40.6 Sparta said. “If the units we are 138 39.8 Byrdstown currently building do not sell or lease, we stop and 168 26.6 Spencer wait about six months. 792,960 31.8 Tennessee Then we try again. We are always monitoring family, even for larger-scale commercial and questioning ourselves development. Mills said Cookeville’s when we build.” biggest surge right now is in townhome Overall, Littrell said his office has construction. That looks to be a trend seen several inquires across the board that will continue. so far this year, for apartments, single- ucbjournal.com OWNER OCCUPIED (# units) OWNER OCCUPIED (percentage) 298 34.2 5,427 43.5 2,239 49.3 2,844 50.6 938 51.9 585 52.3 484 53.2 211 55.1 1,050 55.5 370 57.0 1,006 59.1 1,201 59.4 209 60.2 464 73.4 1,700,592 68.2 “I think you’re going to see a lot more, and I think that’s a trend that will continue, especially as land cost goes up,” he said. “That’s a trend nationwide.” news ucbjournal.com Design trends for 2014 and beyond UPPER CUMBERLAND – The National Association of Home Builders recently announced some of the newest trends in design that homebuyers will see over the next several years. White on white – Cabinets, flooring, backsplashes, counters, fixtures and appliances are lightening up. Layering white on top of white is a new approach in kitchens and bathrooms that is giving way to a fresh and light feeling. To achieve clean lines and a modern feel, designers and builders Picking the right paint colors UPPER CUMBERLAND – Choosing the right paint color for your home can sometimes be overwhelming. The National Association of Home Builders recently highlighted the top color trends in today’s model homes and newly constructed homes. Gray. This is a color that finds expression in a many options. Expect diversity in this new crop of grays, from warm brown-based // OPINION // feature // profile // column // 2014 MAY CLASSIFIED 19 are selecting European cabinetry, adding shiny surfaces via appliance, backsplash and countertop choices, and adding glass walls. Bold exterior colors – Bold colors are making their way to the exterior of homes. Whether it’s through paint, a mix of cladding materials, doors, windows, porches, shutters or trim, an extra layer of drama is being adding to the design of elevations, further enhancing curb appeal. Interior courtyards – Interior courtyards are popular in all housing types. The primary difference is scale. Within singlefamily homes, courtyards provide private and safe outdoor living areas and are being shifted to side yards. Specialty lighting – Specialty fixtures are “lighting it up” this year. Regardless of whether it involves a custom or a stock fixture, designers are finding ways to showcase them as pieces of art rather than just a functional element. Lighting is being paired with wood ceiling details to further enhance the room’s design and create a feeling of warmth. Historic style with modern flair – New or remodeled homes, whether they are Craftsman, prairie, mid-century modern or another historic architectural style, are adding modern flair to their traditional designs through color, finish, fixture and lighting selection, while continuing to be influenced by the past through the use of reclaimed building materials and classic proportions and detailing. Blurring the lines between inside and out – Lines continue to be blurred between the inside and outside of homes. No longer limited to areas with warmer climates, this is being seen all across the country. More homes now feature moveable glass walls, gourmet outdoor kitchens and interior courtyard pools, adding more everyday living space. For more information about building new home or remodeling project, visit the Home Builders Association of the Upper Cumberland at www.uchba.com. grays to cooler, contemporary blue-grays. Beige. This perennial neutral is back, carrying gray undertones for warmth and richness. Think taupe with a traditional twist, accented with real linens and cottons. Champagne. Imagine gold with a bit of transparency. Decidedly sophisticated, it plays well with the darker espresso woods. White. It’s the return of white. Far from creating a blank canvas, all white creates a powerful statement. Balance it with metallic and/or basic black for a sophisticated look. Cobalt. Think vibrant and jewel-toned. Expect to see this in family-focused and empty-nester homes. Emerald. Given its presence in both earth tone and elegant settings, this green was Pantone’s 2013 Color of the Year. Paired with gray, emerald green speaks to both young and mature buyers. Purple. Anticipate seeing it in various incarnations from wisteria to aubergine to the most vivid violets. Use it sparingly for added glamour and excitement. Raspberry. When purple and red meet, this pick is the order of the day. It’s a vibrant statement solo, and one you’ll see combined with grays and taupes. Paprika. Flip through a current fashion magazine and you’ll find dashes of rich, redorange paprika in abundance. This tone cuts through visual clutter for exciting interior presence and again is best paired with gray for a contemporary look. Metallics. We’ve seen nickel, copper, chrome and gold shine in past seasons. Expect to see these in more muted shades such as the popular oiled bronze. 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Jackson St. Cookeville, TN 38501 (931) 372-WOOD FAX: (931) 526-4995 www.winelllee.com email: [email protected] www.winelllee.comemail:[email protected] BETTER BUSINESS BUREAU AWARD WINNER MECHANICAL / ELECTRICAL / PLUMBING / FIRE SPRINKLER FIRE ALARM / ENGINEERING STUDIES / ARC FLASH ANALYSIS 1 SOUTH JEFFERSON AVE. COOKEVILLE, TN 38501 931.526.5143 MAFFETT-LOFTIS.COM ucbjournal.com FROM FRAUD |1 used for electronic fund transfers like direct deposit payroll or repetitive billpay. And over the course of 15 credit creations, or payments to other financial institutions, most of them out of state, the money was siphoned away. It’s likely some of the funds will never be recovered, business officials told the UCBJ. The business didn’t have any insurance that covers cyber fraud loss. And unlike unauthorized credit card charges, there’s no government-backed protection in this situation. “Once (those funds) get out the door, they’re out the door. It’s like you gave them cash,” said an official with the targeted bank, who spoke on the condition of anonymity, since the case is ongoing. “The Internet calls them money mule schemes. I can try – and did try – to recall it, and if the (other) bank still has the money, they’ll return it. But they’re under no obligation to return the money if their customer has already walked out with it.” Criminally, there seems to be little recourse as well. While the amount is enough to strap a lot of small UC businesses, possibly even closing their doors, it apparently fails to meet the threshold for serious investigation. The FBI wouldn’t comment specifically on the case – or any case – but Agent Scott Ryan of the Cookeville office said there are general rules, be it fraud, robbery or theft, when it comes to the level of their involvement. “There are a number of different of things that impact whether we can pursue it. Typically, the U.S. Attorney’s Office only pursues things when we’re talking about hundreds of thousands of dollars,” Ryan said. “A lot of times we see situations where someone’s lost $1,000 or a couple thousand dollars. Those are things we absolutely cannot pursue just because it’s so frequent, so common…that’s kind of the way we’ve had to prioritize things.” Which is frustrating for both news // OPINION // feature the business and the bank. Both have tried to gain traction with Ryan and others, they said, but have hit a dead end. “We have this perception of the // profile // column // CLASSIFIED Federal Bureau of Investigation. And, sure enough, if our local branch were robbed at gunpoint, they would show up and do an investigation,” the bank Got insurance? Cyber fraud policies gaining in popularity LIZ ENGEL CLARK | UCBJ Editor UPPER CUMBERLAND – Employee information is stolen. Important data is compromised. A bank account is hacked. If your business is victim to any of the above cyber attacks, are you prepared? Most are not, according to a recent survey by Chubb, a national property and casualty insurer. An estimated 57 percent of companies do not include cyber liability insurance as part of their plan. And such situations, often times, are not covered on a standard general liability policy. The Upper Cumberland should take notice, local insurance professionals said, as small businesses are increasingly under attack. According to security software developer Symantec, companies with fewer than 250 employees were the focus of 31 percent of all cyber attacks in 2012 — a jump from 18 percent in 2011. “Cyber liability is kind of a specialized coverage, but there are a lot of carriers who offer it,” said Chuck Sparks, vice president and agency manager at BB&T-Legge Insurance in Cookeville. Sparks said cyber liability insurance, which can be written for businesses, government entities or non-profits, has been gaining in popularity for the last six or seven years. And that will likely continue, as more business is driven online – and with greater public awareness following breaches like Target. “We have seen an increase in that coverage being important to our clients, because the cost can be devastating to a business that doesn’t have it,” he said. “The potential cost to a business if they don’t have it is just as great now as it is insuring your home against fire.” So who needs it exactly? If you accept online payments or make payments online – either personally or through a business – it’s highly recommended. If narrowing the scope, Steve Copeland at Cumberland Insurance Agency in Cookeville said, medical facilities, car dealerships, banks, credit unions, etc., are all high priorities. Premiums vary greatly, but Copeland said a quality policy would likely cost a minimum of $1,500 annually. CIA most commonly offers data breach coverage. “Every business is different,” Copeland said. “We offer it, and we tell them what it covers, show them the risk they have, and then they make their decision based on where their data is stored and who’s got control. We try to offer it to every customer,” he added, “but at the same time, some are more susceptible to breaches than others.” BB&T also offers identity theft coverage, which is optional on a homeowner’s policy, but, Sparks said, “We don’t sell one without it.” Even if the customer’s not thinking about it, we’re thinking about it,” he said. “There are full-time criminals all over the world, where this is all they do, figuring out a way into your system. Every time you open the paper anymore, there’s another situation where credit card numbers or Social Security numbers have been compromised. And it’s not going to go away.” 2014 MAY 20 official said. “I’m not saying they would arrest anyone; that’s a matter of chance. But they would at least show up and investigate. I guess that’s the most frustrating part.” The bank is still actively working to recover the lost funds – and has implemented additional security measures to further protect their other ACH accounts. As of press time, a little more than half of the $90,000 had been put back. But the chance the business will recoup all its lost monies is slim. The banker said he has talked to others in the industry who have significantly beefed up fraud departments in response to similar fraud situations. It’s a growing concern, he added. “For instance, we had more debit card fraud last year than we had loan loss. All our local competitors will probably tell you the same thing. That’s a paradigm change for us,” he said. “Cyber crime has really come to the forefront in the last 10 years. It’s not just banks. Everybody’s got networks, web servers now. We’re our own worst enemy because we have pushed everybody to the Internet.” As for steps businesses can take for protection, Ryan said the FBI has different materials it distributes and presentations it can give. The organization urges virus scans be run prior to opening any e-mail attachments to provide an added layer of security against malware. The FBI also recommends businesses use separate computer systems to conduct financial transactions. It’s also a good idea to review accounts regularly to quickly detect unauthorized activity. The business in question, which also requested to remain anonymous, wanted to share its story to spread awareness. If it can happen to them, officials said, it can happen to anyone. “It certainly does happen around here,” Ryan added. “That’s the thing about cyber crime. It’s just as easy for someone overseas to steal something in the middle of nowhere Tennessee as it is in New York City, because of the Internet,” Ryan said. “It doesn’t matter where you’re located. They’re just looking for vulnerability.” 21 MAY 2014 news // OPINION // feature // profile // column // CLASSIFIED ucbjournal.com March collections show signs of strength Region outgains state for first time since September UPPER CUMBERLAND – After a somewhat lackluster holiday shopping season, the Upper Cumberland showed signs of strength in March in terms of state sales tax collections. Nine counties in the region outpaced Tennessee’s growth year-to-year, including Fentress (14.8), Pickett (14.1), DeKalb (11.9), White (10.4), Macon (10.1) Jackson (8.9), Cannon (8.6), Overton (6.9) and Putnam (6.5). Those numbers helped push the Upper Cumberland to a 5.9 percentage point gain, while the state, as a comparison, saw a smaller increase of 5.5 percent. The UC hasn’t outpaced the state since September. “I was pleased to see we exceeded the state average – it’s been awhile since we’ve been doing that on any regular basis,” said Henry Bowman, an analyst with the Upper Cumberland Development District, which compiles the local numbers. “White County turned in a good number (10.4); they’ve been lagging. Putnam also had a good solid number (6.5), which was better than the state average. “I sense that things are picking up,” Bowman added. “That’s anecdotal (at best), but the restaurants around here are packed these days and traffic on the roads is very heavy – I see all that as a good sign.” Other counties seeing gains in March were Smith (5.1) and Cumberland (4.7). Three saw decreases, including Warren (-1.8), Clay (-14.3) and Van Buren (-19.4). Quarterly, the region’s numbers aren’t as strong. The UC is up only 3.3 percent, while Tennessee’s percentage gain stands at 4.0. Annual numbers show a similar spread. The region is up 2.4 percentage points, while the state has improved 3.0. CountY Cannon Clay Cumberland DeKalb Fentress Jackson Macon Overton Pickett Putnam Smith Van Buren Warren White UCDD TN Collections, which are considered just one measure of economic activity, are based on state sales taxes; local option taxes are excluded. Sales data lags by one month; for example, March numbers reflect February activity. “This February was also bad weatherwise – one of the worst we’ve seen in awhile – so I take that as very positive (sign), too,” Bowman said. MARCH 2014 Year prior $266,706 $145,768 $3,272,841 $837,649 $676,166 $155,683 $914,054 $708,930 $121,788 $7,016,420 $741,273 $51,161 $1,872,302 $1,049,047 $17,829,788 $568,199,000 $245,573 $170,013 $3,124,598 $748,289 $588,850 $142,961 $830,122 $663,125 $106,741 $6,586,861 $705,121 $63,500 $1,906,482 $949,835 $16,832,071 $538,532,000 % change 8.6 -14.3 4.7 11.9 14.8 8.9 10.1 6.9 14.1 6.5 5.1 -19.4 -1.8 10.4 5.9 5.5 Source: Compiled by the Upper Cumberland Development District from data published by the Tennessee Department of Revenue. Upper Cumberland Unemployment february 2014 CountY Unemployment Cannon 5.7 Clay 10.8 Cumberland 9.7 DeKalb 7.1 Fentress 8.3 Jackson 9.6 Macon 6.7 Overton 9.4 Pickett 14.4 Putnam 6.4 Smith 7.2 Van Buren 11.1 Warren 8.2 White 9.5 TN 7.3 US 7.0 Source: Tennessee Department of Labor & Workforce Development 22 MAY 2014 Commercial Building Permits MARCH 2014 City of cookeville/ Putnam County List includes: Owner/contractor, type of construction, address and estimated cost Abel Raymond/Express Contractors, remodel commercial, 560 S. Jefferson Ave., $22,500 Allison Carol/J.A. Sergio & Sons, remodel commercial, 1191 S. Walnut Ave., $25,000 ARC Builders LLC, accessory building, 1025 Highway 111 S, $1,000 Big Oranges Properties and Donny Meadows, addition commercial, 1459 Interstate Drive, Suite Z, $25,000 Bryant Jerald ETUX Tonya/Garrett Construction, addition commercial, 220 N. Washington Ave., $100,000 Church Engrafted Word Inc./Robert Murdock Construction, remodel commercial, 9 W. Broad St., $160,000 Church Living Hope Ministries, addition church, 1020 E. Spring St., $15,000 City of Cookeville/Install Inc., addition commercial, 1200 Fleetguard Road, $356,920 Cookeville Housing Authority/King Construction Group Inc., remodel commercial, 219 Coffelt Ave., $52,000 Cookeville Retail Holdings LLC/JMJ Builders LLC, remodel commercial, 377 W. Jackson St., Suite 14, $65,000 Dunn William L./Max Carter Construction LLC, remodel commercial, 1540 Interstate Drive, $150,000 Georgia Avenue Properties, addition commercial, 20 S. Whitney Ave., $20,000 Hulse Family Dentistry LLC/Cooper Construction Company, addition commercial, 120 W. Jackson St., $48,500 K and R Partners/Quality Builders, remodel commercial, 929 W. Jackson St., $73,416 Rinio Earl W. ETUX Sabra C./J. Cumby Construction LLC, remodel commercial, 165 W. Broad St., $30,000 Stovers Rentals, remodel commercial, 25 S. Whitney Ave., $4,000 John Short, commercial-structures/warehouses/shops/additions/ alterations, 1024 Shag Rag Road C, $10,000 John Short, commercial-structures/warehouses/shops/additions/ alterations, 1024 Shag Rag Road D, $10,000 City of Crossville/ Cumberland County List includes: Contractor, permit type/description, square footage, address and valuation JB Home Builders, building-commercial, office building, 231 E. First St., 4,640 square feet, $378,670 JB Home Builders, plumbing-city, plumbing for office building, 231 E. First St., 4,640 square feet, $6,250 Tennessee Technology Center, building-commercial, renovation of business, 66 Hermans Lane, 1,750 square feet, $15,000 Tennessee Technology Center, plumbing for business, 66 Hermans Lane, 1,750 square feet, $3,750 Tennessee Technology Center, mechanical for business, 66 Hermans Lane, 1,750 square feet, $3,750 Crossville Commons, building-commercial, renovation of business, 1230 West Ave., 4,000 square feet, $10,000 news // OPINION // feature Business Licenses The following businesses have received licenses during March 2014. The list includes the business name, type of business, location and owner’s name, if available. cumberland County submitted by County Clerk Jule Bryson 19th Hole at Lake Tansi, restaurant, 2476 Dunbar Road, Crossville, TN 38572, Sherri L. Addison A Son of God Handyman Service, power washing, yard work handyman service, 1510 Bear Creek Road, Crossville, TN 38571, Billy W. Vincent A. Rose Photography, photography, 656 Old Mail Road, Apartment 5, Crossville, TN 38555, Ashley Leach About Face by Becky, esthetician, facials, treatments, products, 43 Fountain Square, Suite 111 @ Ellusions, Crossville, TN 38555, Becky Jones CLASSIFIED ucbjournal.com John’s Delivery Service, transfer autos, 108 Don Kerley Road, Crossville, TN 38555, John Birgy The Family Store, family clothing, 1971 Genesis Road, Crossville, TN 38555, Arthur Bell Johnson Construction, construction, 1566 Creston Road, Crossville, TN 38571, Jesse Johnson The Pet Spa, pet grooming, 202 Woodmere Mall, Crossville, TN 38555, Lorri E. Case/Ann Wilson Justin Case Horsemanship, horsemanship clinics, 345 Southgate Drive, Crossville, TN 38555, Robert L. Dormagen The Stompy Elephant Baby Boutique, sewing bany clothes, toys, 10515 Highway 70 West, Sparta, TN 38583, Heidi Counterman // profile // column // Kendrick Remodeling, carpentry, 227 Keyes Road, Crossville, TN 38571, Barry Kendrick Lance, Chris Net, putting Adsense ads on blog, 172 Byers Road, Crossville, TN 38571, Christopher M. Lane Martino’s, restaurant and variety store, 162 Woodmere Mall, Crossville, TN 38555, Bertha D. Vargas May Flooring, carpet installation, 73 Foxwood Drive, Crossville, TN 38571, Michael John May McCoy, Greg Upholstry, upholstery, 990 Highway 70, Crossville, TN 38555, Greg McCoy Mul-T-Conversions, used boat sales and street rod service, 1098 West Ave., Crossville, TN 38555, Steve R. Mullinax Tony & Sons Tree Service, cutting and trimming trees, 479 Southgate Drive, Crossville, TN 38555, Tony Davis Top Notch Detail, detail cars, 312 Doris Drive, Crossville, TN 38555, Matthew S. Breeding Vapirie LLC, electronic cigarette supplies, 1784 N. Main St., Suite 102, Crossville, TN 38555, Edward S. Campbell VIP Nails Salon, nail salon, 1230 West Ave., Suite 104, Crossville, TN 38555, Dat Quang Tran Wild Plum Embroidery, embroidery services, 526 Wild Plum Drive, Crossville, TN 38555, Johnnie Whittenburg Wilson’s Property Services, home improvements and repairs, 117 Friar Lane, Crossville, TN 38558, Jeff Wilson Adams Lawn Maintenance, lawn maintenance, 28 Baker Lane, Crossville, TN 38555, James H. Adams Nash Electrical Contractors Inc., electrical contractor, 3896 Lake St., Macon, GA 31205, Mark J. Nash Alice’s Restaurant, restaurant, 2949 Westel Road, Rockwood, TN 37854, Alice Langley Nova Uniao Crossville, martial art academy, 151 Elmore Road, Suite 104, Crossville, TN 38555, Douglas Mackie Jr. Alice’s Restaurant-N-Sweet Shop LLC, fast food grill/restaurant, 2949 Westel Road, Rockwood, TN 37854, Alice Langley Patchwork Peddler, Internet sales of g-tube and trach supplies, 2169 Wilson Road, Crossville, TN 38571, Katie Lozoya MACON County Aspen Woodworks, fabrication and installation of cabinets, 280 Tennessee Stone Road, Crossville, TN 38555, Marbury C. Brown Problem Solvers, general handyman, small home repairs, pressure washing, 699 Goodstock Road, Crossville, TN 38555, Jim Farmer BB&J, hang and sometimes finish drywall, 103 Clearview Lane, Lafayette, TN 37083, Joseph Knight B & A Distributors, Internet sales, 940 West Ave., Suite 102, Crossville, TN 38555, Susan A. Stephens Rustic Revival Custom Furnishings, homemade furniture, 112 Little John Loop, Crossville, TN 38555, Charles W. Wilson Hollis Towing and Mobile Homes, mobile home movers, 56 Carthage Road, Red Boiling Springs, TN 37150, Kenneth Hollis B & T Construction, carpentry work for Wal-Mart remodel, Whitney, TX 76682, Bobbi Jo Garland Saco Construction LLC, construction, 570 Gordon Road, Crossville, TN 38572, James H. Hicks McLaren IT, computer sales and repair service, 3206 Scottsville Road, Lot 11, Lafayette, TN 37083, Hasan Jasim BB’s Deli, sandwich and food products sold, 2064 Sawmill Road, Crossville, TN 38555, Tony King Scooter Communications, telecommunication, 388 E. Mayland Drive, Crossville, TN 38571, Chris Stokes Shear Bliss Hair Salon, hair services, chemical services, shampoos, 108 A E. Locust St., Lafayette, TN 37083, Kassie White BB Bounce House Rentals, bounce house rentals, 398 Lawsontown Road, Crossville, TN 38572, Chris Bess Scott’s Garden Center, landscaping garden center, 9547 Highway 70 West, Crossville, TN 38555, Michael Scott Parks Main Street Market, cigarettes, beer, groceries, gas, 281 Main St., Red Boiling Springs, TN 37150 Reed Bray Big Lick Sawed Stone LLC, sawed stone, 1150 Winningham Road, Crossville, TN 38572 Simply Clean, commercial and residential cleaning, 90 Hutoha Drive, Crossville, TN 38572, Tammy Dvis R & S Drywall, drywall hanging and finishing, 11505 Old Highway 52, Westmoreland, TN 37186, Robert Nixon Bojangles’ #925, quick service restaurant, 2801 N. Main St., Crossville, TN 38555, John Jordan Smallwood Construction, construction, 120 Westwood Boulevard, Dallas Smallwood Boyd’s Best, gunsmithing, 483 Dripping Springs Road, Monterey, TN 38574, Bill Boyd Southern Sports Inc., sporting goods, 1971 Genesis Road, Crossville, TN 38555, Arthur Bell Brown Suga, jewelry, purses, clothes, etc., 202 Charleston Lane, Crossville, TN 38555, Ranata Brown Superior Quality Inspections, third-party quality control sorting and containment, 300 Prentice St., Crossville, TN 38555, Robert C. Simmons Cali’s Closet, resale used clothing, shoes, purses, 801 Peavine Road, Suite 202, Crossville, TN 38571, Dallas Hedgecoth Certified Cleaning Service, cleaning, upkeep, janitorial, 252 N. River Road, Crossville, TN 38572, Judy M. Sexton Cozy Kennel, grooming and boarding for animals, 8305 Highway 127 North, Crossville, TN 38571, Doyl N. McCoy DCD Painting, painting, 12422 Lake Pointe Pass, Belleville, MI 48111, Dan Daneker Dean’s Pro Shop, marine repair and welding, 261 Cherry Branch Loop, Crossville, TN 38571, Patricia Everett Double D Sales & Ect., sell jewelry, purses and small items, 921 West Lake Road, Sparta, TN 38583, V.J. Dodson Erica’s Barber Shop & Salon, hair salon, 4750 Highway 70 North, Crossville, TN 38571, Erica Lane Floors and More, carpet cleaning, 432 Stonecrest Ave., Crossville, TN 38571, Thomas P. Jasunas G and G Creations, woodworking art, 14 Willow Point, Crossville, TN 38571, Grant Moss Gaskins, David, construction, 244 Old Mail Road, Crossville, TN 38555, David Gaskins Grass Master, lawn care, 1132 Hileah Drive, Crossville, TN 38572, Wilson Tanksley Happy Hearts Home Care, home care, 51 Birchwood Lane, Crossville, TN 38555, Kimberly D. Pappas His & Her Barber & Style, barbering services, 539 West Ave., Suite 101, Crossville, TN 38555, Marvin L. Dixon Jr. Jay’s Barbershop, barber shop, 92 Woodmere Mall, Crossville, TN 38555, Angelia Carter Tammy’s Tangles and Toes, hair dresser, 43 Fountain Square, Suite 108, Crossville, TN 38555, Tammy L. Kemmer Tennessee Quality Pressure Cleaning, pressure washing and gutter cleaning service, 139 Mockingbird Drive, Crossville, TN 38555, Jamie Dutch Yoga with Penny at The Wreck Room, yoga instructor, 1003 Miller Ave., Crossville, TN 38555, Penelope Vires submitted by County Clerk James Ralph Howser Putnam County submitted by County Clerk Wayne Nabors A & K Construction, construction, 1002 N. Plantation Drive, Cookeville, TN 38506, Mike Atwood/Jim Kmet Affordable Motors Towing, towing service, 2233 Fisk Road, Cookeville, TN 38506, Danny Strong American Payroll Service, payroll service, 1914 Camden Lane, Cookeville, TN 38506, Perry Brindley/Paula Brindley Bartlett Construction, construction, 3800 Gainesboro Grade, Cookeville, TN 38501, Donnie W. Bartlett Terry’s Bargains & Thrift, thrift store, 1471 Sparta Highway, Crossville, TN 38571, Tresia Braddam Batteries Plus Bulbs, batteries and bulbs sales, 560 S. Jefferson Ave., Suite 12, Cookeville, TN 38501, Williams Batteries LLC The Brass Lantern, full-service restaurant, 79 Chestnut Hill Road, Suite 102, Crossville, TN 38555, James Weismuller Bedtime Sleep, mattress sales, 132 S. Willow Ave., Cookeville, TN 38501, Joshua Wood L & L Contractors LLC, construction, 864 Ashwood Drive, Cookeville, TN 38501, Donald E. Lester TN Super Hibachi Grill Buffett LLC, restaurant, 791 S. Jefferson Ave., Cookeville, TN 38501, Jinling Lin Mainord’s Country Store, convenience store, 505 Richman Road, Livingston, TN 38570, Josh R. Mainord Buzzertize, miscellaneous sales, 2647 Oakwood Lane, Cookeville, TN 38506, David D. Hobbs Leggett Contracting Corp, construction, 220 Stewart Lane, Cookeville, TN 38501, Leggett Contracting Corp Universal Art & Frames, frame shop, 1991 Gainesboro Grade, Cookeville, TN 38501, Richard Ballard Cookeville International Catering Services, catering services, 70 S. Elm Ave., Cookeville, TN 38501, Abdellatif W. Alsager Liberty Auto Sales LLC, used auto sales, 474 W. Main St., Algood, TN 38506, Paula Garrett West End Lawn Care, lawn care service, 2923 W. Haven Drive, Cookeville, TN 38506, Chris Warren Pigg’s Refrigeration Heating & Cooling, refrigeration, heating and cooling installation and repair, 325 Windle Community Road, Livingston, TN 38570, Joe K. Pigg Discount Tobacco Beverage & More, convenience store, 835 W. Jackson St., Cookeville, TN 38501 Maduro Cigar Lounge & Bar, lounge and bar, 831 S. Jefferson Ave., Suite B, Cookeville, TN 38501, Jay Shree Krishna Corp Whitt’s Barbecue, restaurant, 280 W. Broad St., Cookeville, TN 38501, Mur’s Foods LLC Driving Nashville, limousine service, 116 Chesapeake Harbor Boulevard, Hendersonville, TN 37075, Timothy Cassetty Pharoah’s Grill LLC, restaurant, 298 W. Broad St., Cookeville, TN 38501, Modhat Nasim/Wafik Baghdady Wiggins Works, auto repair service, 8573 Nashville Highway, Baxter, TN 38544, Virginia D. Wiggins/Donald R. Wiggins Eastern Tower Services, cell tower construction, 17761 Nashville Highway, Buffalo Valley, TN 38548, Derek M. Cragin Poet’s Coffee, coffee shop, 250 E. Broad St., Cookeville, TN 38501, Jeremy R. Crabtree Eric Young’s Sitter Service, sitter service, 240 Mill Drive, Cookeville, TN 38501, John Eric Young Ramo’s, clothing sales, 130 N. Hickory Ave., Cookeville, TN 38501, Ramo Muheljic Everything Under the Moon, costume jewelry and clothing, candles, etc., 400 Dubois Road, Suite A-10, Cookeville, TN 38501, Melani J. Anderson Rantala Autohaus, auto mechanic services, 540 W. Broad St., Cookeville, TN 38501, Dean M. Rantala Family Bible Publications LLC, book publication and sales, 1625 Bilbrey Park Drive, Cookeville, TN 38501, Family Bible Publications LLC Fletcher Construction, home improvement construction, 3647 Mockingbird Hill Circle, Cookeville, TN 38501, Jared M. Fletcher G & W Landscaping and Repairs, landscaping and repair service, 528 Bradley Drive, Lot 8, Cookeville, TN 38501, Christopher Goodman // profile Recycle 2 Green LLC, buying and recycling and resale, 699 E. 15th St., Cookeville, TN 38501, Margaret L. Sachs/Raymond F. Sachs II Reflexology After 5, reflexology service, 420 N. Washington Ave., Suite 4, Cookeville, TN 38501, Gary Stahl Snyder Wood Turf, lawn care service, 114 Thompson Lane, Algood, TN 38506, Daniel A. Snyder Sweet Sensations Catering & Delivery, catering and delivery, 1510 Bay View Drive, Cookeville, TN 38506, Timothy Picard Green Guys Lawn & Chore, lawn care and chore services, 2463 Cane Creek Road, Cookeville, TN 38506, Steven Webb Sweet Tooth, candy and wreaths sales, 1080 Neal St., Cookeville, TN 38501, Heather Harden H & C Contracting, construction, 5725 Highway 111, Unit 9, Cookeville, TN 38506, William J. Groce The Crew Landscaping & Lawncare, landscape and lawn care services, 1257 Bill Smith Road, Cookeville, TN 38501, Brandon J. Dennis K Squared, property and project management, 16 W. Spring St., Suite 104, Cookeville, TN 38501, Kevin Billbe Kmat Comm, satelitte sales and installation, 611 S. Willow Ave., Suite D, Cookeville, TN 38501, Kenneth Mathison The Lucky Pup, pet grooming service, 2234 Hidden Cove Road, Cookeville, TN 38506, Vincent L. Faccinto Top 2 Bottom, cleaning service, 107 Fifth Ave. N, Baxter, TN 38544, Staci M. Feefner classifieds BUSINESS SERVICES COMMERCiAL SPACE FOR LEASE Enhance your business or home with live interior plants. Dr. Your Plants offers design, installation, weekly maintenance, and for your home, vacation plant care. Free Consultation. Call Mark at Dr. Your Plants, 931-252-4180. UPPER CUMBERLAND BUSINESS PARK 100 England Drive & South Maple Ave. HWY 111 N/S & I-40 E/W access and visibility. Suite F - 2nd floor. Elevator. 3,950 sq. ft. High quality office space with multiple offices, cubicles, meeting rooms, additional conference/board room (450 sq. ft.) available. Includes HVAC, lighting, paved parking, building and grounds maintenance service, utilities (water, gas, electric) with kitchen and bathrooms. Class “A” space - Best available. Unlimited paved parking. Meets ADA. Call 931-544-5992, 931-544-5995 or 931-544-5997. COMMERCIAL PROPERTY FOR SALE Cloverleaf Property is 1.37 acres located off Hwy 111 and 30 in Spencer, perfect place for bank, McDonald’s or gas station. Call Cassey at 931-409-9027. REAL ESTATE FOR SALE 1120 england drive (yellow house) HWY 111 & I-40 access and visibility. Exit 288. 2,450 sq. ft. office space. (2 floors) with multiple offices, meeting room areas. Also, garage/storage area (450 sq. ft.). Business/office furniture available, in needed as well. Includes HVAC, lighting, parking, building and grounds maintenance service, utilities (water, sewer, electricity) with kitchen and bathrooms. Versatile. Available immediately. Call 931-544-5992, 931-544-5995 or 931-544-5997. To place your classified in the UCBJ, contact Melissa at 931.528.8852 or email [email protected]. Perfect for golf enthusiasts. Cabin sets off golf course near Fall Creek Falls State Park. Fully furnished, 2BR & 2BA, 1008 sq. ft. fireplace. Gated community. Great 2nd home or retirement home. Call Cassey at 931-409-9027. PROFESSIONAL DIRECTORY ADS Advertise your business with logo, contact details and brief description of services. // column 23 Brookes Diamonds, diamond and gold broker, 1177 Locust Grove Road, Cookeville, TN 38501, Don Schoental // feature 2014 MAY news // OPINION CLASSIFIED ucbjournal.com // RSSBA Inc., rental property, 240 Rickman Monterey Highway, Rickman, TN 38580, Nikunj Solanki Staggs & Sons, heating and cooling installation and repair, 298 Old Eagle Creek Road, Livingston, TN 38570, Mike A. Staggs Tennessee Trash Removal, 351 Autumn Hills Drive, Rickman, TN 38580 Todd’s Gardens & More, florist and antique retail sales, 507 W. Main St., Livingston, TN 38570, Todd Smith OVERTON County submitted by County Clerk Hugh Ogletree Jr. Advantage Heating and Cooling, heating and cooling installation, 240 Cravens Lane, Livingston, TN 38570, Jamie Johnson Attitudes Boutique, boutique, 5476 Bradford Hicks Drive, Suite B, Livingston, TN 38570, Heather L. Hall Austin Horst Construction, roofing and general construction, 226 Armstrong Lane, Monterey, TN 38574, Austin Horst Uncle Kip’s Moonlight Barbecue, barbecue stand, 171 Echo Valley Lane, Livingston, TN 38570, Kip Moon Wall Doctor, drywall finishing, 307 Old Celina Road, Allons, TN 38541, David H. Brown Woolbright Auto Repair LLC, auto repair shop, 617 N. Church St., Livingston, TN 38570, Tony D. Woolbright Bill Rich Flooring Inc., flooring installation, 1816 Windle Community Road, Cookeville, TN 38506, Jennifer Gainer Bob Woosley Concrete, concrete work, 166 School Mountain Road, Livingston, TN 38570, Bob J. Woosley Buzachero Construction, construction, 722 Hunter Cove Road, Allons, TN 38541, Edward Buzachero Farley’s Retail, miscellaneous resale, 3989 Hanging Limb Highway, Monterey, TN 38574, Gregory Farley Hixson Floor Covering, install flooring, 150 Oak Springs Lane #8, Rickman, TN 38580, Christopher D. Hixson L & N Collectibles, antiques and collectibles, 105 E. Court Square, Livingston, TN 38570, Len A. Apgar M&S Pressure Washing, pressure washing, 386 Baptist Ridge Highway, Hilham, TN 38568, Michael Gillentine MOYER’S METAL SALES LET US KNOW Company expanding? Has your firm merged? New hires/promotions? Received an industry or community award? [email protected] 40-YEAR METAL IN STOCK 1 16 COLORS AVAILABLE 1 25-YEAR GALVALUME 2 METAL IN STOCK # # # CHECK OUT OUR WEEKLY SPECIALS! SCREWS & ACCESSORIES LUMBER IN STOCK CUSTOM TRIM SHOP T R U S S E S AVA I L A B L E WE MOVE STORAGE BUILDING 931.738.7335 5161 HICKORY VALLEY ROAD | SPARTA, TN Preventive Maintenance Is A Wise Investment We employ trained technicians who are For all your commercial HVAC seasonal inspection or general service needs, come straight to the experts at CHC. No one knows better! 347 East Stevens St. • Cookeville, TN 38501 931.528.5514 • 24/7 Emergency Service: 520.8888 chccompanies.com C O M M E R C I A L • I N D U S T R I A L • I N S T I T U T I O N A L • H E A LT H CA R E Tom Polite General Manager Welcome Craig Saunders, M.D. Board Certified, American Board of Orthopedic Surgeons Orthopedic Surgeon Specializing in the treatment of • Sports Medicine & Injuries • Fractures (Broken Bones) • Foot, Ankle & Knee Injuries • Joint Reconstruction & Revision • Carpal Tunnel Syndrome • Neck, Back & Spine Injuries • Trauma Surgery • Reconstructive Surgery • Pain Management • Hand Surgery • Workman’s Compensation Injuries 25 years of experience in Orthopedic Care Dr. Craig Saunders is now accepting new patients. 423 Sewell Drive, Sparta TN, 38583 | 931.738.9333 Capella_SaundersWelcome_UCBJ_May2014_10.375x13.indd 1 4/25/14 11:16 AM
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