Presentation agri supply chain final.ppt [Compatibility Mode]
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Presentation agri supply chain final.ppt [Compatibility Mode]
Efficient Information Management – a key to agribusiness supply chain success How ITC leveraged information management thru e-Choupal and transformed the Agri supply chain By Sachin Sharma ITC Limited © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Flow of the presentation • e-Choupal – Background and concept – Information Management thru e choupal – other details of e-Choupal • e-Choupal and Nokia Life Tool – A beginning in to leveraging mobile technology • • • • Information management in Agri extension activities Choupal Saagar- an Agri business center Reach and scale A glimpse of some studies and awards to e-Choupal © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Information Management across Agribusiness value chain Crop production Crop Procurement Storage and Logistics Domestic and global commodity exchanges Manufacturing with product differentiation • Input and Weather information • Productivity enhancement thru agri extension • Scientific Package of practices • Desired quality of production by inputs and varieties • Market information • Direct farm purchase information • Geographical quality mapping • Identity preservation • Scientific storage maintaining quality specks • Efficient logistics ensuring identity preservation • ERP solution for WH and logistics and Handheld devices for capturing data at point of transaction • Tracking of Global markets across clock • Decision making considering geographical arbitrage Other RM procurement • Efficient manufacturing • Outbound logistics Manufacturing • ERP catering to manufacturing and outbound logistics © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Crop Production and Crop Procurement Crop production • Input and Weather information • Productivity enhancement thru agri extension • Scientific Package of practices • Desired quality of production by inputs and varieties • Market information • Direct farm purchase information • Geographical quality mapping Crop Procurement • Identity preservation © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com The Potential & The Constraints of Indian Agriculture are well known 4 Large arable land 8 Fragmented farm sizes 4 Rich & Diverse Agro-climatic Zones 8 Heavy dependence on Monsoon 4 Strong institutional base in R&D 8 Poor extension work at the farm level 4 Large domestic consumption base 8 Numerous intermediaries Attractive export markets 8 Weak infrastructure & inconsistent quality 4 © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Story of the Indian Farmer • Because most of them are small (1.5 ha average holding) …they do not have bargaining power • Because all of them live in hinterlands (600,000 villages) …they do not have access to real time information (prices, weather) • Because the circumstance of each one is very different (agroecological conditions, resources)… …they cannot get customized knowledge advise (on farm practices, risk management) • Further compounded by weak infrastructure – Physical, Social, Institutional © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com The Making of ITC e-Choupal © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com The Value Chain (Farm to Factory Gate) Pakka Adat MSP Insurance Practices Weather Dept of Agri VLW Govt Univ. Met Dep Kaccha Trader Processor Farmer Mandi A W P Broker Agri Input Retailer Seed Fertilisers Chemicals Practices Stockist Input Cos Adat Money Lender © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com The Insight - 1 4 Actually, these numerous intermediaries makeup for weak infrastructure, and deliver critical value in each leg at very low cost 7 But their aggregate cost makes the chain uncompetitive 7 And many times, by blocking flow of information & market signals, they are able to extract more profits for themselves than the value they are delivering 4 A more effective business model must be able to leverage the physical transmission capabilities of these intermediaries, yet disintermediate them from the flow of information and market signals ü Answer : Leverage the power of Information Technology © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com The Insight - 2 Low Risk Taking Ability Low Margin Low Investment Low Value Addition Low Productivity Weak market Orientation ü Answer : Leverage the power of collaborative business models © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com The Insight - 3 4 Information Technology and Collaborative Business Models gave us the power to design a new model 7 But physically reaching the nook & corner of India, and facilitating Net access to the largely illiterate farmers at low cost, and delivering effective service is still a challenge… 4 The only historical success stories we could rely on were crossindustry ! Wide & Deep penetration of the FMCG retail channel 4 Rapid scale-up of Public Telephone Booths 4 Low cost reach & effective customer servicing by Cable TV Operators 4 4 Answer: Unleash the power of small scale entrepreneur © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Traditional Transactions Sell: sunk costs, inconvenience, other losses Price Discovery @ Sell Transaction Mandi Transaction Farmer Market Financing Information (Aggr) Money Lender PRODUCT & SERVICE PROVIDERS Input Dealer VILLAGE Knowledg e (Use) Middleman TOWN Buy: high prices, spurious goods, information not timely PDF created with pdfFactory Pro trial version www.pdffactory.com © ITC ltd What is e-Choupal ? The e-choupal Infrastructure Tier 1: An ICT kiosk with Internet Access •In the house of a trained farmer Sanchalak •Within walking distance of target farmers •Additional investments in Solar Power & VSATs to overcome weak infrastructure © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com e-Choupal structure Tractorable distance Tier 2 e-Choupal(40/hub) HUB/ Choupal Saagar Tier 1 Catchment village (5/choupal) © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com e-Choupal Infrastructure V-Sat Solar Panel Battery Printer Computer © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Topology of e-Choupal Power Socket Power Socket Choupal Site DW V-Sat Hub Battery2 Battery1 UPS2 UPS1 Solar Panel 1 eChoupal Computer DMP Printer Solar Panel 2 © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com e-Choupal Website- How it looks like News-ticker Service panel Announcement panel Choupal Radio Pop-up Event Panel Banner Ad © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com The Web Portals also have Localised and customised weather information… PDF created with pdfFactory Pro trial version www.pdffactory.com © ITC ltd …Best Practices in Farming Farmers across villages can interact among themselves PDF created with pdfFactory Pro trial version www.pdffactory.com © ITC ltd Choupal Radio Dr. Bhatnagar Dr. JP Tandon Agri Expert Agri Expert * Remixed with Pro VO in Studio 20 minutes of Infotainment: l ITC’s Jingle l Topical, customised knowledge from Agri Expert l Q&A l Health Segment l Ads / Promotions l News wrap “The Week that was…” l Feedback /Contribution Mp3 to Flash Audio Server Online streaming audio file © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Sanchalak oath – a social bonding between Sanchalak and ITC © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com One Typical Transaction • Choupal Transaction Price Information Moisture Testing Q&A • That bundled – Knowledge (what to use) and – Information (when to use), with – Transaction (ordering an input) to deliver unique value to the farmer © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com The e-Choupal Infrastructure • IT Infrastructure -ICT Kiosk with Internet Access – In the house of one trained farmer- the Sanchalak – Within walking distance of target farmers • Physical Infrastructure - Warehousing Hub / Store – Within tractorable distance of target farmers – Managed by the Sanyojak • Human Infrastructure – Sanchalak at e choupal and sanyojak at hub • Virtual Infrastructure- Collaborative Network of Companies – Orchestrated by ITC – With a Pan-Indian presence © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com The e-Choupal Services • Relevant & Real-time Information – Commodity prices, Local Weather, News • Customized Knowledge – Farm Management, Risk Management • Direct Marketing Channel for Farm Produce – Lower Transaction Costs, Better Value through Traceability • Supply Chain for Farm Inputs – Screened for Quality, Demand Aggregation for Competitive Prices & Efficient Logistics • Agri Extension Services • CPK and IT based extension services • Financial services – KCC • Employability A unique rural Job portal © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com e-ChoupalBusiness Principles • All information and knowledge is available free of cost – This makes it easy for the customer (farmer) to be an active participant • The farmer is not obligated to transact with us – The farmer will transact only if he sees value (good price, correct weighment, full payment) • Sanchalaks earns only if there is a transaction – If the farmer does not see value, Sanchalak pushes us to improve. © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Key Success Factor Power Training Connectivity © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Transactions through ITC e-Choupal Sell: Price discovery @ village, choice, efficiency Knowledge (Customized) Information (e.g., Price Discovery) Mandi Farmer Choupal Saagar Transactions Sanchalak PRODUCT & SERVICE PROVIDERS Samyojak PAN-INDIA VILLAGE Buy: TOWN Information + Customized Knowledge @ village, high quality, competitive prices, superior service PDF created with pdfFactory Pro trial version www.pdffactory.com © ITC ltd Communication at e-Choupal IT infrastructure for communication Farmer meetings © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Leveraging AV Vans for village communications © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Execution Wasn’t Easy… • Convincing farmers (Weighment, Mandi Prices) • Aligning Middlemen (Cost, Effort, Risk Vs Margin Equation) • Sanchalak Capability Building (IT, Communication, Entrepreneurial) • Changing Government Regulations (APMC) • Dealing with Poor Infrastructure (Power, Connectivity) © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com E Choupal and Nokia Life Tool Leveraging the mobile power © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Mobile model : Nokia Life Tool + e Choupal Sow Grow and Harvest Seed prices Fertilizer prices Comprehensive database of categories and crops Advise Pesticide prices Market prices Daily detailed weather Weather Sell Daily price information © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Agri extension thru e choupal Enhancing productivity and quality © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Agri extension: Delivery Mechanism & Information Management S.No.. S.No Information Management Knowledge Transferred Tool Coverage 1 Web based 1. 2. 3. 4. Scientific package of Practices Queries thru website/mail Crop Alerts On Field Demo thru Experts (Scientists/Consultant/Farmer Meeting Videos) Website/ Webcasting e-Choupals 2 PC Aided 1. 2. Important topics related to Best Practices Computer Operating Manuals CDs/Manuals e-Choupals & Hubs 4 Farmer/Sanchalak Meetings 1. 2. Inputs –Target/ Usages/Methodology Pre-Season Orientation Agri-Experts/ Managers e-Choupals 5 A/v Vans 1. 2. Movies on Crop Tech Awareness on best practices CDs & Staff e-Choupals 6 Farm based activities 1. FLD(CPK), Field days 2. Scientific package of practices thru demonstration Farmer self reliance in seed production e-Choupals, registered farmers 1. 2. Meetings of agri experts Field visits of Agri experts/Govt officials One to one interaction At Choupal saagar/Hub and e choupal 7 Farmer scientist interaction © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Glimpse of Agri extension activities Registration process Village meetings Scientist interaction Expert- farmers interaction Dr Tandon Interaction with farmers Package of practices sharing © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Key Paddy interventions Green manuring Transplanting with Rope Proper Land preparation Regular Scientist interaction PDF created with pdfFactory Pro trial version www.pdffactory.com Use of hybrid seeds Harvesting at CPK plot © ITC ltd Key Wheat Interventions scientific Land preparation Accurate sowing rate Proper weed management Right variety Zero Tillage Scientific yield estimation © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Village Meetings – communication of best farm practices © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Introduction of latest equipments for productivity and quality enhancement © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com A Happy CPK Farmer © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Connecting partners for latest practices and inputs Agriculture department Industry experts Agriculture University and institutes PDF created with pdfFactory Pro trial version www.pdffactory.com © ITC ltd Storage and Logistics • Scientific storage maintaining quality specks • Efficient logistics ensuring identity preservation • ERP solution for WH and logistics and Handheld devices for capturing data at point of transaction Storage and Logistics © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Choupal Saagar- An Agri Business Hub © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Typical Layout of a Choupal Sagar Weigh Bridge Grain Warehouse Dispensary Parking Fuel Station Training Centre Hypermarket Food Court Total Land Area: Five Acres PDF created with pdfFactory Pro trial version www.pdffactory.com Future Expansion (Cold Storage / Silos) © ITC ltd Choupal Saagar • The Facility – An eight-acre farmer facility complex • Includes: – ITC procurement center: • Complete with an electronic weighing platform, Immediate Cash Payment facility – Retail Mall • Apparels, footwear, groceries, electronic durable from TVs to microwaves, cosmetics and other accessories, farm consumption products like seeds, fertilisers, pumps, generators and even tractors, motorcycles and scooters – Facility Center: • Cafeteria and Kitchen, Corridor, Training center, Agri Advisory Services (Storage and sale area), Doctor’s clinic and waiting area, Bank and Insurance – Utilities: • Parking area, Toilets, etc. – Petrol Pump © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Hypermarket @ Choupal Saagar brings world-class shopping experience to rural India © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Identity Preserved storage © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Online data tractions thru ERP and Handheld devices © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com E Choupal competitive advantage Trust – Helps Building Deep Rural Linkages Commitment to work with farmers; capturing value for all stakeholders Infrastructure - EChoupal Physical Digital & Human, provides access and reach Experience - In Scale - Critical for all delivery of products and services players to come together © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Collaborative network of partners Farm Inputs Public sector institues UP Seed & TDC NFL Durables •Met department • IARI • NRCS • DWR • Agriculture department •IISR •IISS •NRC-Sorghum Services © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Resulting in… • Higher Incomes for farmers through – Increased Yields – Improved Quality – Reduced Transaction Costs © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com New Value Added Foods © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Bottomline for ITC • Better supply chain for ITC’s Food & Agri Businesses – Costs, Quality, Traceability • Access to the Underserved Rural Markets – a significant business opportunity while serving society • New Information Technology driven Business Opportunities – Employment, Health, Education, Entertainment, e-Governance • Shareholder Value through Serving Society – Reliable delivery mechanism for development initiatives © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Reach and Scale Wheat Soybean Soybean & Wheat Coffee Aqua © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Supply chain infrastructure ITC ABD BRANCH OFFICES Karnal Jaipur Kandla Gurgaon Lucknow Bhopal Jamnagar Kolkata (Aqua) Nagpur HYDERABA D Vishakhapatnam Mumb ai Kakinada PROCESSING PLANTS SEA PORTS ORGANIC PROJECTS Nellore Kushalnaga r Chikmangal ur Chennai © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Studies on e-Choupal • • • • • • • • • • • Itc's e-choupal and profitable rural transformation by Kuttayan annamalai Sachin rao World Resource Institute, Wharton Business School Echoupals: A Study on the Financial Sustainability of Village Internet Centers in Rural Madhya Pradesh by Richa Kumar Science, Technology & Society Program MIT E51-070 The ITC echoupal Initiative by DAVID M . UPTON, Harward Business School Learn from Them - A Compilation of Best Practices Govt of India Penguin Enterprise Empowering the Poor - A Study of Rural Development Projects in India Author: Roger Harris & Rajesh Rajora UNDP - APDIP ICT4D Series Publication The Fortune at the Bottom of the Pyramid Author: C.K. Prahalad Wharton School Publishing Developing a Rural Market e-hub the case study of e-Choupal experience of ITC, B. Bowonder, Vinay Gupta and Amit Singh, Tata Management Training Centre Pune and Administrative Staff College of India, Hyderabad. Bridging the rural digital divide: community based information systems, India e choupal, FAO Fileds of online dreams, by Mohanbir Sawhney , McCormick Tribune Professor of Technology at Northwestern University's Kellogg School of Management. E choupal has been selected by Monitor group for break-through innovation. E choupal achieved 8 out of 10 innovation levels in monitor framework. E choupal has featured in outlook business featuring the m choupal. © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Awards and recognitions • • • • • • • • • • • Appreciated by President of India during the national symposium to commemorate 60th year of independence 'agriculture cannot wait: new horizons', United Nations Industrial Development Organisation (UNIDO) Award at the international conference on Sharing Innovative Agribusiness Solutions 2008 The Ashoka - Changemakers ‘Health For All’ Award 2006 for the Rural Health Services model for delivery of health services through the e-Choupals. The Stockholm Challenge 2006. This award is for using information technology for the economic development of rural communities. Innovation for India Award 2006 for ITC e-Choupal in the Social Innovations category for business organizations. e-Choupal was declared as one of ‘India’s Best Innovations’. The Development Gateway Award 2005 (previously known as the Petersberg Prize) ITC is the first Indian company and the second in the world to win this prestigious award. The 'Golden Peacock Global Award for Corporate Social Responsibility (CSR) in Emerging Economies for 2005'. The inaugural 'World Business Award', instituted jointly by the International Chamber of Commerce (ICC), the HRH Prince of Wales International Business Leaders Forum (IBLF) and the United Nations Development Programme (UNDP) The ‘Enterprise Business Transformation Award’ for Asia Pacific (Apac), instituted by Infosys Technologies and Wharton School of the University of Pennsylvania. The Seagate Intelligent Enterprise of the Year 2003 Award, for the most innovative usage of Information Technology. The Corporate Social Responsibility Crown Award for Water Practices from UNESCO and Water Digest for its distinguished work carried out in the water sector in India. © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Change in Mindset From Fortune At the bottom of pyramid To Fortune For the bottom of pyramid © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Change in Perspective From Social opportunities in a business context To Business opportunities in a societal context © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Business cannot succeed in societies that fail © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com Thank you © ITC ltd PDF created with pdfFactory Pro trial version www.pdffactory.com