Pre – Booking
Transcription
Pre – Booking
Parking and leisure centre systems eCommerce Cross Marketing Opportunities Thomas Wallraven, Head of Int’l Sales & Account Management Salvador Rios, Int’l Sales Manager João Mendonça, General Director, BIGSYSTEMS Portugal www.scheidt-bachmann.com Parking and leisure centre systems Who is S&B? www.scheidt-bachmann.com Company Profile Founded: 1872 Employees: 2020 (Jan. 2012) Turnover: approx. 250m € Int'l Markets: >60 100% Family Owned © Scheidt & Bachmann GmbH 2012 Scheidt & Bachmann Headquarters in Germany Focus on Transportation Car Parks & Leisure Centres © Scheidt & Bachmann GmbH 2012 Fare Collection Signalling Petrol Stations © Scheidt & Bachmann GmbH 2012 Manufacturing Competency © Scheidt & Bachmann GmbH 2012 Global Coverage 28 Subsidiaries > 50 Sales & Service Partners Presence in more than 60 countries Parking and leisure centre systems What does S&B offer for Airport Parking… www.scheidt-bachmann.com Green Efficiency BENEFIT Green Image Reduced Maintenance Energy Cost Savings © Scheidt & Bachmann GmbH 2012 Light sensor Radar • LED technology for illumination & display • Sensors to control display, illumination & heating • Profiles for 'stand by' periods per unit (e.g. hours of night flying restrictions) • Deactivation of display after a pre-set switch-off time following last transaction • Wake-up remotely, by customer action (motion) or loop at entry/exit units • Monitoring of energy use (KPIs) Energy Cost / Carbon Footprint Parameters Cost of energy Price increase of energy Expected life time of equipment No. of POFs 0,15 £/kWh 3 % p.a. 10 years 34 Power consumption POF & day entervo Green Efficiency 1,98 kW / 24h © Scheidt & Bachmann GmbH 2012 Savings over life time of POFs Reduction Savings (total) Savings (in percent) Reduction of carbon footprint Alternative Equipment 6,5 kW / 24h 561,056 kWh 105,198 £ 70% 346 t of CO2 entervo Analytics © Scheidt & Bachmann GmbH 2012 • Customer specific ad-hoc reports BENEFIT built from scratch (Drag & Drop) BI Focused on Parking or using templates Basis for Yield Mgt. • Based on raw, transactional data Ad-hoc Reporting • Separate reporting data base allows high-performance data analysis • Java Web-Client for elaboration of reports (alternatively MS Excel) • Drill down functionality • Exports in CSV, XLS, PDF & JPEG entervo Universal Interfaces COUNTING PAYMENT Summary, level, standard counters per facility Facility opening hours Update of entervo counters Create sales transaction Shift key information Create/ close shift VALIDATION Discount specific tickets Discount multiple tickets Vouchers Promotions DEVICE CONTROL PRE-BOOKING Execute device control command System geometry Event list / device status 3rd party reader Products Book / delete reservations Parking tariff information Occupancy data Reservation status REPORTING © Scheidt & Bachmann GmbH 2012 LPR Identification for contract parkers, visitor parking, pre-booking Print LPN on Tickets Revenue protection Fraud prevention Article / article list Company / company list Event / event list Parking transaction list Shift settlement list CUSTOMER ADMINISTRATION CCTV Live Stream Transaction triggered recording Playback Customer and account maintenance Contract maintenance Profile maintenance Customer transactions Invoicing CCTV Integration • Interface with CCTV API – Live stream within entervo – Event triggered recording – Playback of recorded videos BENEFIT Integrated Solution Reducing Complexity of Control Room • Transmission of alarms to the CCTV system CCTV Supplier © Scheidt & Bachmann GmbH 2012 S&B CCTV Interface API Field Devices CCTV Parking and leisure centre systems eCommerce www.scheidt-bachmann.com S&B’s eCommerce Solutions Pre – Booking S&B Solution 3rd Party Interface eCommerce Barcodes Virtual Encoder Service (VES) Web cashier © Scheidt & Bachmann GmbH 2012 Retail Barcodes (3rd Party) Unique Barcodes Non Unique Barcodes Parking and leisure centre systems Pre-Booking www.scheidt-bachmann.com Use Case: S&B Pre-Booking (GRS) Comprehensive reservation system including: © Scheidt & Bachmann GmbH 2012 – Generic or Customer’s web front end – Internet payment server – Incorporated VES for 2D Barcode generation – Email service – Global reservation server (product and campaign definition) – entervo reservation module – Ability to connect other parking management systems © Scheidt & Bachmann GmbH 2012 Reference: S&B Pre-Booking (GRS) Use Case: 3rd Party Pre-Booking Interface © Scheidt & Bachmann GmbH 2012 Interface to 3rd Party Systems, including: − Secure TCP/IP socket communication between Airport pre-booking & entervo − Online tariff calculation based on ‘gate tariff’ (no tariff duplication) – Online capacity information & real time check of available spaces – Product info – Online request & confirmation of bookings – Deletion / cancellation of booking – Support of foreign (non-parking) barcodes including 2D barcodes as identifier for reservation – entervo reservation management application as a fall-back solution © Scheidt & Bachmann GmbH 2012 Reference: 3rd Party Pre-Booking Interface Parking and leisure centre systems eCommerce Barcodes www.scheidt-bachmann.com Motivators • Enable airports and operators to participate to eCommerce channels • Provide products and tools for online sale activities © Scheidt & Bachmann GmbH 2012 • Allow airports and operators to link existing eCommerce solutions to the parking management system • Open new marketing channels, including cross marketing opportunities eCommerce Barcodes BENEFIT © Scheidt & Bachmann GmbH 2012 Flexibility (Identification) Use for Pre-Booking Customer Incentives © Scheidt & Bachmann GmbH 2012 Use Case: eCommerce Barcode / VES Use Case: eCommerce Barcode / VES © Scheidt & Bachmann GmbH 2012 Parking Voucher Use Case: 2D Barcode - entervo Cashier © Scheidt & Bachmann GmbH 2012 Fully browser Based Integrated Cashiering • Flexible layout • Multiple layers • Ergonomic GUI design • Dedicated GUI 'Web cashier' for cashiering & ticket production • Incorporated 2D Barcode generator • Distribution of vouchers by email BENEFIT No SW Deployment Flexibility for Cashering Use Case 'Hotel‘, ‘Vouchers’,…. Clarification: Differences Pre-Booking vs. eCommerce Barcodes © Scheidt & Bachmann GmbH 2012 • Pre-Booking – Pre-Booking includes capacity management – A Space will be guaranteed for the customer – Pre-Payment in any case possible and useful • eCommerce Barcodes – VES for 2D Barcode generation does not include any capacity management – No space will be guaranteed to the customer – Pre-Payment for access vouchers possible but depends on specific use case – Focus on promotional activities Parking and leisure centre systems entervo 3rd Party Barcode Processing Cross Marketing www.scheidt-bachmann.com Motivators • Provide tools to interconnect retail business and airport parking • Potential to sell a marketing tool to airport retailers © Scheidt & Bachmann GmbH 2012 • Potential to use airport retailers as marketing channel © Scheidt & Bachmann GmbH 2012 The Concept Breakfast Special 1,00 € Discount New Coke with Lime 0,50 € Promotion Discount Purchase > 20 € 0,50 € Discount Discussion • Which eCommerce Solutions do you have in place today? • How is it interconnected with your parking solution? © Scheidt & Bachmann GmbH 2012 • Do you have any cross marketing activities in place today? Discussion • Do you see potential for eCommerce barcode applications? Parking Voucher © Scheidt & Bachmann GmbH 2012 • Do you see potential for 3rd party barcode applications? Parking and leisure centre systems Thank you for your attention! www.scheidt-bachmann.com