Airport Parking Management With Software As A
Transcription
Airport Parking Management With Software As A
Parking and leisure centre systems Airport Parking Management with Software as a Service (SaaS) An alternative to traditional IT strategies? Martin Hughes, Managing Director Scheidt & Bachmann UK Thomas Wallraven, Head of Sales Division Salvador Rios, Sales Manager www.scheidt-bachmann.com Objectives of the workshop • Provide an overview about Software as a Service (SaaS) in general • Outline Scheidt & Bachmann’s approach to SaaS • Identifying the strategy of Airports in regard to SaaS © Scheidt & Bachmann GmbH 2011 We want to drive an open discussion with you! We´ll appreciate your feedback! www.scheidt-bachmann.com Contents • Objectives of the workshop • SaaS - Software as a service • Developments in parking • entervo today • entervo tomorrow • S&B’s approach to SaaS • Differentiation target groups & implementation strategies © Scheidt & Bachmann GmbH 2011 • Feedback / Questionnaire www.scheidt-bachmann.com Parking and leisure centre systems Software as a Service (SaaS) Definition and characteristics www.scheidt-bachmann.com Definition of SaaS • Running your software out of a cloud or “On demand software” • Software and its associated data are hosted centrally • Access using a web browser over the Internet © Scheidt & Bachmann GmbH 2011 • Concept dates back to the 1960s from centralized hosting of business applications for computing power and database storage • 1990s brought Application Service Providers (ASP), hosting and managing specialized business applications www.scheidt-bachmann.com Main characteristics • Managing and hosting third-party independent software and own software • Predominantly web-based solutions, only require an internet browser, location- and time-independent use © Scheidt & Bachmann GmbH 2011 • Multi-tenant architecture, to serve multiple businesses and users • Scalable licensing models • Data storage at the SaaS vendor www.scheidt-bachmann.com SaaS business applications © Scheidt & Bachmann GmbH 2011 • Accounting • Collaboration • Customer Relationship Management (CRM) • Enterprise Resourcing Planning (ERP) • Invoicing • Human Resource Management (HRM) • Counting Management • Service Desk Management www.scheidt-bachmann.com SaaS opportunities for car parking • Highly available IT infrastructure • Outsourcing of IT relevant tasks like maintenance, OS updates, backups • Centralized and always up to date infrastructure • Shift of responsibilities (IT hardware) to a service provider © Scheidt & Bachmann GmbH 2011 • Low investment costs, no need for special on site infrastructure such as server rooms, etc. • Software maintenance, benefit from latest entervo software versions • Benefit from faster project implementation / easier extensions www.scheidt-bachmann.com Parking and leisure centre systems Developments in Parking Traditional approach www.scheidt-bachmann.com Case Study Zaventem Airport (traditional) • Characteristics – Physical servers in each car park – Native PMS installations • Strategy – Reduce dependency on networks – Ensure local, independent operations • Benefits © Scheidt & Bachmann GmbH 2011 – No single point of failure – Lower dependency on network • Risks – Difficulty to ensure proper server environment – Backup concepts remain complex – Software maintenance very time consuming www.scheidt-bachmann.com Case Study Zaventem Airport (traditional) Management Computer Hotline Remote Access (via ISDN) Dedicated Workstations LAN LAN LAN Front Park 2 Front Park 3 Front Park 1 POS20/R Cashier ZR20 Facility Controller © Scheidt & Bachmann GmbH 2011 Field Devices Entry PKA Express POS30/R ZR30 Cashier Facility ControllerPOS30 Lock VIP SLTP Field DevicesField Devices Exit Entry PKA Exit PKA Exit Exit Exit Exit Exit www.scheidt-bachmann.com Case Study Boston Airport (traditional) • Characteristics – Centralized physical cluster servers • Strategy – Ensure highly available server system (Cluster Server) – Ensure local, independent operations • Benefits © Scheidt & Bachmann GmbH 2011 – Sophisticated IT infrastructure (back in 2004) – Proven fall back and backup concepts • Risks / Difficulties – High degree on expert knowledge required www.scheidt-bachmann.com © Scheidt & Bachmann GmbH 2011 Case Study Boston Airport (traditional) www.scheidt-bachmann.com Parking and leisure centre systems Developments in Parking today’s approach www.scheidt-bachmann.com Case Study Zaventem Airport (today) • Characteristics – Centralized on site IT System (Virtualization) • Strategy – Ensure highly available server system – Risk minimization: physical redundancy • Benefits © Scheidt & Bachmann GmbH 2011 – Fall back scenario – Proven back up concept – Cost economic approach • Risks – Dependency on Network www.scheidt-bachmann.com Case Study Zaventem Airport (today) VMWare Solution (on site) Web Clients (via VPN) Web Clients (within LAN) LR30 Management Computer ZX30 Facility Controller VPN LAN Reporting Server entervo analytics Legend: ICP 1-x ANPR eCommerce Server Reservation, eSer vices Centrally Redundant In Field Hardware LAN © Scheidt & Bachmann GmbH 2011 Front Park 1 Front Park 2 Field Devices Field Devices Field Devices Field Devices Front Park 3 Workstation Express Entry PKA Exit Entry PKA Workstation Entry Entry Exit PKA VIP Exit Lock Park LP Exit Entry www.scheidt-bachmann.com PKA Exit Case Study Boston Airport (today) • Characteristics – Centralized on site IT System (Virtualization) – Implement PMS to Airports infrastructure • Strategy – Implement PMS to Airports infrastructure / Highly available vmware solution © Scheidt & Bachmann GmbH 2011 • Benefits – Fall back and backup concepts implemented – Minimized IT costs, compared to previous concept – No additional expert knowledge required • Risks – Dependency on network www.scheidt-bachmann.com Case Study Boston Airport (today) LAN Parking 1 Parking … Field Devices © Scheidt & Bachmann GmbH 2011 Field Devices Entry PKA Exit Entry PKA www.scheidt-bachmann.com Parking n Parking and leisure centre systems Developments in Parking Example of City Parkings www.scheidt-bachmann.com Case Study NCP, UK • Strategy – No IT hardware on site – IT concept in line with centralized operations © Scheidt & Bachmann GmbH 2011 • Benefits – Adequate server environment ensured at a single location – Very simple implementation of multiple sites • Risks – Dependency on network www.scheidt-bachmann.com Case Study NCP, UK (centralised IT infrastructure ) VMWare Solution (NCP Data Centre) Web Clients (via VPN) Web Clients (within LAN) LR30 Management Computer ZX30 Facility Controller 1 VPN LAN ZX30 Facility Controller 2 Legend: ZX30 Facility Controller … Centrally ZX30 Facility Controller n In Field VPN © Scheidt & Bachmann GmbH 2011 Field Devices Field Devices Field Devices Field Devices Field Devices POS30/R (with ZAR30 KPU) (with ZAR30 KPU) P1 Entry PKA Exit PKA Exit Entry PKA Entry Exit PKA Entry www.scheidt-bachmann.com (with KPU) P… P… P2 Entry Exit PKA Pn Exit Parking and leisure centre systems Developments in Parking tomorrow’s approach www.scheidt-bachmann.com Airport Parking Tomorrow Airport Market Requirements Customer Service © Scheidt & Bachmann GmbH 2011 Parking Cloud Strategy & Business Development Product Innovation www.scheidt-bachmann.com Remote Monitoring Hotline Software Support On-Site Support Technical Field Service Parking and leisure centre systems entervo today www.scheidt-bachmann.com entervo today Airport Infrastructure Alarm Management © Scheidt & Bachmann GmbH 2011 In-house IT infrastructure Device Control Customer Administrati on Browser Workstation 1 www.scheidt-bachmann.com Tariff Forecast Browser Workstation 2 Entries Entries entervo Analytics Automatic Pay Stations Automatic Pay Stations Manual Sales Devices eCommerce Browser Workstation n Manual Sales Devices Exits Exits entervo tomorrow Airport Infrastructure Data Center / Application Server Alarm Management Device Control Parking Cloud Customer Administrati on entervo Analytics Tariff Forecast eCommerce (Internet) © Scheidt & Bachmann GmbH 2011 Browser Workstation 1 Browser Workstation 2 Entries Entries www.scheidt-bachmann.com Automatic Pay Stations Automatic Pay Stations Manual Sales Devices Browser Workstation n Manual Sales Devices Exits Exits entervo tomorrow Web Clients Parking Management Software • Browser Technology • Access from anywhere entervo Web Services • Tariff Calculation • VES (barcode encoding service) • eCommerce Services Internet Data Center Managed Services • Backup • Monitoring • Software Maintenance © Scheidt & Bachmann GmbH 2011 Airport Infrastructure entervo SaaS Parking Management Software Entries Alarm Management Device Control Customer Administration entervo Analytics www.scheidt-bachmann.com Tariff Forecast Automatic Pay Stations Manual Sales Devices eCommerce Entries Automatic Pay Stations Manual Sales Devices Exits Exits Parking and leisure centre systems S&B’s approach to SaaS www.scheidt-bachmann.com On-premise IT versus cloud computing On-premise Cloud computing Customer Customer Users Users IT Services IT Services Hardware, Software + data Internet Licenses and support costs © Scheidt & Bachmann GmbH 2011 Scheidt & Bachmann Scalable Licensing modules Scheidt & Bachmann Hardware Support Software Data www.scheidt-bachmann.com Web Services Different types of cloud computing Internal Cloud Computing Private Cloud Computing Public Cloud Computing Customer A Customer A Customer B Customer C Customer A Customer B Customer C Service Service Service Service Service Service Service Internet © Scheidt & Bachmann GmbH 2011 IT Internal IT Customer A www.scheidt-bachmann.com Internet IT ITIT Scheidt & Bachmann Scheidt & Bachmann Internet IT IT Scheidt & Bachmann IT IT Scheidt & Bachmann IT Different types of cloud computing Internal Cloud Computing Private Cloud Computing Public Cloud Computing Customer A Customer A Customer B Customer C Customer A Customer B Customer C Service Service Service Service Service Service Service Internet © Scheidt & Bachmann GmbH 2011 IT Internal IT Customer A www.scheidt-bachmann.com Internet IT Scheidt & Bachmann ITIT IT Customer Scheidt & Bachmann Internet IT IT Scheidt & Bachmann IT IT Scheidt & Bachmann IT © Scheidt & Bachmann GmbH 2011 Share your opinion with us! www.scheidt-bachmann.com Parking and leisure centre systems Thank you for your attention! www.scheidt-bachmann.com