Events programme 2016
Transcription
Events programme 2016
Events programme 2016 About us . . . threesixty work with business professionals to help them achieve their business goals. That can be as simple as helping them protect their business by ensuring they meet regulatory requirements, broader development support for businesses seeking growth, or assisting and advising those business owners looking to realise the value in their business. We usually work with clients over a number of years, adapting and flexing our service to suit the development and progress of each client. Our clients are typically financial advisers and financial planners. Events programme 2016 Contents Introduction4 Accreditation5 2016 event locations6 Booking events and CPD certificates7 Regional events Pensions and retirement planning9 The value of advice10 What issues do older people face?11 Tax, trusts and estate planning12 Advising business owners13 Communicating risk14 Back to basics risk management15 Additional workshops Supervisor courses17 - First time supervisor course 17 - Experienced supervisor course18 Interpersonal skills for financial advisers19 AF3 training20 Discussion forums21 Introduction Hello everyone, 2016’s events have a number of themes running through them, all focused on your clients and communicating with them. We will provide you with more client facing literature and guides to rebrand as your own, as part of these seminars. As well as an update on the technical aspects of pension and retirement planning in February, we’ll be running a broader session in April on the issues older people face which you can help them plan for, bringing together a number of issues which we’ve touched on over the years. This is followed up by a more technical seminar on tax, trusts and estate planning in June. In March we’ll be running seminars on the value of advice, and providing you with literature and information to help communicate this to clients and prospects. We focus on clients who are business owners and their needs in September. We finish 2016 with sessions on how to communicate the concept of risk in its various forms, and round the year off with a session going back to basics with risk management, showing you how to reduce paperwork and bureaucracy whilst remaining compliant. The discussion forums we ran in 2015 received lots of positive feedback, we will be continuing with these in 2016 and look forward to visiting more locations to help firms build connections and share thoughts and ideas. To wrap up, you will also find in this programme some of our supplementary workshops. These include supervisor training courses for both new and experienced supervisors, and soft skills training. It’s a packed programme, so please book as early as possible by logging into the events section of our website. I look forward to seeing you throughout the year. Kind regards Russell Facer Compliance Director Accreditation The entire events programme, with exception of our informal discussion forums, has received accreditation from CII, CISI, PMI and IFS. Whether you attend these events with a view to updating your CPD or with a view to growing your knowledge, accreditation from these professional bodies means you can rest assured that threesixty are committed to delivering to you a quality development programme. Please consult each accredited body directly for more information with regard to their specific CPD requirements. Please note: Event CPD certificates can be downloaded within 3 days after each event. CPD certificates can be located under the my events section of the online booking site. CPD certificates are not available for our discussion forums. Chartered Institute for Securities and Investments The Chartered Institute for Securities and Investment (CISI) is delighted to continue the accreditation of threesixty’s events previously undertaken by Institute of Financial Planning (IFP). threesixty has established itself as a provider of high quality CPD and CISI is delighted to accredit its events for the benefit of members. Chartered Insurance Institute The Chartered Insurance Institute (CII) will be maintaining a record of threesixty events so that, where these are used for the Statement of Professional Standing requirements, CII/PFS members will not be required to provide additional supporting evidence regarding their suitability. Pensions Management Institute Accredited Adviser Program The Pensions Management Institute (PMI) have attended threesixty events since 2013 and are happy to accredit our events programmes. Each of our events will attract up to the total stated number of hours as PMI CPD hours. Institute of Financial Services This course is recognised by the Institute of Financial Services as meeting the standards for on-going CPD required by retail investment advisers. 2016 event locations Scotland DoubleTree by Hilton Dunblane Hydro, Perth Rd, Dunblane FK15 0HG Telephone: 01786 822 551 (click for directions) * Dundas House, 20 Brandon St, Edinburgh, EH3 5PP Telephone: 01845 272 8833 (click for directions) Wetherby Wetherby Racecourse, York Road, LS22 5EJ Telephone: 01937 582 035 (click for directions) Manchester The Cottons Hotel, Manchester Road, Knutsford, WA16 0SU Telephone: 01565 650 333 (click for directions) * threesixty services , The Royals, Altrincham Road, Manchester, M22 4BJ Telephone: 08707 360 360 (click for directions) Leicester Hilton Leicester Hotel, 21 Junction Approach, LE19 1WQ Telephone: 0116 263 0066 (click for directions) Newmarket The Bedford Lodge Hotel and Spa, Bury Road, CB8 7BX Telephone: 0800 652 2991 (click for directions) London The Ambassadors Bloomsbury, 12 Upper Woburn Place, WC1H 0HX Telephone: 0207 693 5400 (click for directions) * The Gherkin, 30 St Mary Axe, London, EC3A 8EP Telephone: 0207 071 5029 (click for directions) Farnborough The Casa Hotel, Handforth Lane, Camperley West, GU46 6BT Telephone: 01252 873 275 (click for directions) Bristol Hilton Bristol, Woodlands Lane, Bradley Stoke, BS32 4JF Telephone: 01454 201 144 (click for directions) Belfast The Stormont Hotel, 587 Upper Newtownards Road, BT4 3LP (click for directions) * indicates venues specifically used for threesixty’s range of Personal Development Days NB. Further venues will be used for our regional discussion forums. Details of these venues will be announced 6 weeks prior to each event. Telephone: 028 9065 1066 Booking events and CPD certificates To register for an event, login to the threesixty extranet and access the Training and events section, then click the ‘your events’ tab. Login to the events registration site using your username and password, (your username is the same as the one used to sign in to our extranet). If you have forgotten your password, click the ‘forgot password’ button. Within minutes you will receive an email from us allowing you to reset your password. This is much quicker than calling our support desk. Events can be navigated either by event type (click the ‘events calendar’ button), or by event location (click upon the relevant location within the map of the United Kingdom). Please note, our system automatically sends ‘two week’ and one week reminder emails. The purpose of the two week reminder email is to give you enough notice to cancel your registration. The one week reminder email is solely to confirm your attendance. Event registrations can be cancelled up to five business days prior to the event. Any time after this and a cancellation fee of £50 +VAT will apply. Via the ‘my events’ button you can view any past and future bookings, check your attendance record and download attendance CPD certificates. CPD attendance certificates To verify and issue CPD certificates threesixty require sufficient evidence that a delegate has attended our events. Each delegate must sign the sign in sheets, and complete a full feedback form to verify their full day’s attendance. Bespoke CPD certificates, where required, are subject to a charge of £20 + VAT Special dietary requirements Whilst we aim to meet the special dietary requirements of our clients, we are dependent on individual event venues to supply appropriate items, and therefore cannot always guarantee to do so. If you have a specific dietary requirement we will check with the venue to ascertain whether your requirements can be accommodated. Please note: Increasingly, venues are levying significant charges for specialist dietary options, particularly those which are faith based, and regrettably, it may in certain circumstances be necessary to pass these charges back to you at our discretion. Regional events As in previous years, our events have been designed in response to client feedback. As always during the year legislation and political changes may occur, which may mean changes in the advised agendas. For the most up to date agendas please refer to the training and events section of the threesixty website. Agendas are fixed 6 weeks prior to the start of each round of events. Pensions and retirement planning 2nd February - 3rd March 2016 The 2014 budget marked the beginning of the changes to legislation, especially around taking pension benefits, this was followed up with more change to pension transfers and finally the Chancellors Summer Budget in July 2015 when changes to pension funding especially for higher earners was the subject in question. The aim of this event is to recap on the changes, taking into consideration how the industry has reacted and changed, plus a detailed look at the technicalities of pension transfers and the regulatory issues you may have encountered. Agenda Summary of what has happened as a consequence of pension freedoms and choice High level summary including what happened as a result of the changes, stats around what consumers have done, who they have called and changes to come e.g. annuity market. Comment on 2nd hand annuities and new state pension. Pension funding Maximising pension funding before the end of the tax year, taking on-board the changes to PIPs and annual allowance for high earners and implications for members of DB schemes. Plus a reminder of carry forward. Retirement options A reminder of the options currently available plus any issues that could be encountered i.e. MPAA, legacy product inflexibility. A look at new products that have emerged since April 2015. Regulatory issues What is and isn’t a pension transfer relating to regulatory permissions, an update on the FCA consultation, insistent clients, PI insurance and best practice. Pension transfers Looking at transfers from occupational schemes including DB, DC, and offshore pensions plus pension switches and best practice. A technical session looking at where a TVAS is required, critical yields etc. Where? Full details of venues and addresses can be found via the threesixty’s extranet Tuesday 2nd February Wetherby Thursday 25th February Leicester Thursday 4th February Belfast Tuesday 1st March London Tuesday 9th February Scotland Wednesday 2nd March Farnborough Thursday 11th February Manchester Thursday 3rd March Bristol Wednesday 24th February Newmarket The value of advice 25th Febraury - 17th March 2016 Have you ever quantified how much value your advice gives your clients, or demonstrated it to your existing clients? We will look at how advisers can demonstrate and articulate their value, referencing the damaging behaviours that those who invest directly demonstrate and how you help by managing those impulses. This will be complemented by a threesixty guide on the value of advice, which you can use with clients and prospects. We will also look at practical business issues such as different charging models and understanding underlying costs which will help you maintain a profitable business. Agenda Value of advice guide Launch of threesixty’s ‘Value of advice’ consumer guide Behavioural Considerations How investor behaviour can be the single most damaging contributor to poor investment performance. Insight from behavioural finance into how advisers can help stop damaging behaviour, and how you can put a value on that. Understanding costs How do you set up monitor a profitable relationship from outset without understanding your costs Whether you charge a percentage of assets or a fixed fee, understanding your costs to service each client is essential. Setting a price A look at the different charging models available and the pros and cons of each. How to document each one from both a compliance and marketing perspective. Communicating your value How to use the different tools and channels available to communicate your value to existing clients for retention purposes and prospects for growth. Where best to spend your money. Where? Full details of venues and addresses can be found via the threesixty’s extranet Thursday 25th February Belfast Thursday 10th March Newmarket Tuesday 1st March Wetherby Tuesday 15th March London Wednesday 2nd March Scotland Wednesday 16th March Farnborough Tuesday 8th March Manchester Thursday 17th March Bristol Wednesday 9th March Leicester What issues do older people face? 19th April - 24th May 2016 Advisers typically deal with clients in or approaching retirement. To assist with the positioning of your business and services for this market, we consider some of the issues, concerns and positives which surround the issue of growing old. This event provides guidance in a number of areas such as the practicalities of care provision and funding, the way in which risk perspectives change as clients get older, and also how marketing can be developed to connect with those people considering these issues. Agenda What does ‘old’ mean nowadays? Marketing insight on the changing nature, and perspectives of being old - looking at various issues at pre / post / late retirement and how firms adapt to changing needs of clients. Health Looking at the implications of changing health pre / post / late retirement A reminder of the different types of care provision and cost implications. • Different types of care provision • Working with local authorities • Factors effecting the cost of care • Financial assessment • Working with care homes, and • A closer look at some solutions to assist in protecting the individual and their wealth Solutions A closer look at some solutions to assist in protecting the individual and their wealth Property • Deliberate deprivation of assets • Property ownership • Equity release • Buy to let growing trend Wealth • Longevity risk • Sequence risk • Income solutions Protecting families • Protecting assets • Preserving wealth • Assessing mental capacity • Power of Attorney • Trusts Where? Full details of venues and addresses can be found via the threesixty’s extranet Tuesday 19th April Belfast Wednesday 11th May Newmarket Thursday 21st April Wetherby Tuesday 17th May London Tuesday 26th April Scotland Thursday 19th May Farnborough Thursday 28th April Manchester Tuesday 24th May Bristol Tuesday 10th May Leicester Tax, trusts and estate planning 1st – 23rd June 2016 Following on from the previous month’s events and those events we have run previously looking at existing trusts and investments, developing an effective trust proposition and some of the more common taxation issues, we now turn our attention to some of the recent changes that will impact on estate planning for your clients. This session will look at the introduction of the property nil-rate band and multiple trust settlements, we will also consider how the previous, current and future residences of your client can affect their planning. The final part of the day will be a practical session looking at a number of the most common estate planning solutions. Agenda A look at the recent changes in legislation that will impact on estate planning Tax Planning -the transferable NRB, CGT Following the introduction of the property NRB we investigate how this will impact on Will planning, downsizing and the need for care, plus a closer look at the changes to CGT and where BPR schemes / EIS etc. have a part to play Trust Planning – Multiple Trust Settlements New rules around the taxation of multiple trust settlements were confirmed in the 2015 Summer Budget we now look at the implications of this and planning opportunities that remain IHT Planning Solutions Case study based exercise to explore some of the options for available clients looking to mitigate IHT • Gift into trust • Discounted gift trusts • Loan trusts • Business property relief • Will trust Offshore issues Looking at how the residence and/or domicile of your clients can impact on tax and IHT planning, looking in detail at: • Current HMRC rules • Trusts • Pensions including QROPS Where? Full details of venues and addresses can be found via the threesixty’s extranet Wednesday 1st June Scotland Tuesday 14th June Leicester Thursday 2nd June Wetherby Thursday 16th June Newmarket Tuesday 7th June Belfast Tuesday 21st June London Thursday 9th June Manchester Wednesday 22nd June Farnborough Thursday 23rd June Bristol Advising business owners 6th -29th September 2016 This seminar will focus on many of the factors in developing and maintaining good relationships with business owners, not simply as corporate clients but also dealing with their personal finances, providing you with practical guidance in areas such as reading company accounts and identifying financial opportunities. We will also cover some of the issues that you may come across when talking to business owners and look at how business coaching and professional connections can help you develop your relationships as you are able to offer more that product advice. Agenda What does an effective efficient business look like? Reading company accounts and identifying opportunities to support your corporate clients Business solutions Recap on business specific solutions including: • Pensions including auto enrolment for small businesses • Business protection • Tax efficient investments Developing professional connections When to refer and how to develop referrals from accountants and solicitors. Communicating with business owners and introduction to business coaching How a new style of advice and support can offer more value to business owners than simply product advice. Where? Full details of venues and addresses can be found via the threesixty’s extranet Tuesday 6th September Belfast Thursday 22nd September Newmarket Thursday 8th September Wetherby Tuesday 27th September London Tuesday 13th September Scotland Wednesday 28th September Bristol Thursday 15th September Manchester Thursday 29th September Farnborough Wednesday 21st September Leicester Communicating risk 27th September – 25th October 2016 Over recent years there have been many new concept introduced to the process of giving investment advice including assessing risk and an increased emphasis on dealing with risk in all forms, however the rules and fundamentals haven’t really changed. This session looks at all aspects of risk in financial services, beginning with defining the different types of risk, then looking in more depth at attitude to risk and capacity for loss. The remainder of the day will then concentrate on gaining a better understanding of investment risks and how you can illustrate this for clients, including the threesixty consumer guide to risk which you can use with your clients. Agenda What is risk? • Introduction to threesixty’s consumer guide to risk. • Identifying the different types of risk in financial services. Attitude to risk and capacity for loss Understanding the relationship between information such as the client’s attitude to risk, the required risk they need to deliver an investment goal, and the risk of financial ruin. Understanding investment risks We’ll be looking at a number of investment risks, for example: • Sequence risk • Longevity risk • Inflation risk • Interest rate risk Capital market risk - how does a fund manager manage risk? Modelling risk What part does deterministic and stochastic forecasting play in illustrating risk to clients? Where? Full details of venues and addresses can be found via the threesixty’s extranet Tuesday 27th September Scotland Wednesday 12th October Newmarket Thursday 29th September Belfast Tuesday 18th October London Tuesday 4th October Wetherby Thursday 20th October Farnborough Thursday 6th October Manchester Tuesday 25th October Bristol Tuesday 11th October Leicester Back to basics risk management 3rd -30th November 2016 Sessions designed to make compliance quicker, simpler and more cost effective by exploding myths, eliminating bureaucracy and removing unnecessary paperwork. The day will conclude with an opportunity to reflect on the key messages from 2016 and a steer on the future issues to be aware of. Agenda Better factfinding Practical session looking at what’s required, and what isn’t required for a file. Research and due diligence What’s the difference and how to document it. Shorter Suitability Reports Making reports easier to write and read, without increasing your risk. Using effective MI to manage the business What are the business metrics you need to run your business from a commercial and a risk perspective? Direction of travel A round up of current and future issues to consider for 2017. Where? Full details of venues and addresses can be found via the threesixty’s extranet Thursday 3rd November Belfast Tuesday 22nd November Leicester Tuesday 8th November Wetherby Wednesday 23rd November Newmarket Thursday 10th November Manchester Tuesday 29th November Bristol Tuesday 15th November Scotland Wednesday 30th November Farnborough Thursday 17th November London Additional workshops These events are designed to grow your skills and improve interactions, both internally within the work-place and between you and your clients. In this post RDR world, many of our clients are keen to enhance their personal interaction skills and enhance their ability to influence others. The events listed within this section are those which we are repeating due to client demand, however it is our intention to arrange more ‘personal development workshops’ later in the year. These sessions are facilitated by experts in their field, the cost of which reflects the need to charge delegates for attendance. Supervisor courses First time supervisor courses Any T&C scheme is only as good as its supervisors. The FCA places great importance on the role of a supervisor, which is not surprising given the vital role that supervisors perform in developing, assessing and maintaining the competence of the advisers that they oversee. The skilled supervisor needs to display a complex blend of talents, combining sound technical knowledge with effective coaching, assessment, mentoring and support skills. The first time supervisor event is relevant to individuals who have never attended a supervisor event and/or are fairly new to the supervisor role. The first time supervisor workshops are full day events and aim to develop and demonstrate the key skills required by the FCA to supervise and develop staff performance and to be able to independently assess and develop key skills and benchmark these against industry best practice. First time supervisor course content • • • • • • FCA regulation Understanding the benefits of supervision Elements of training and competence schemes Using relevant Key Performance Indicators Assessing skills accurately using an observation record Conducting feedback / coaching sessions to develop an adviser’s weaknesses and build on strengths Process 1. Pre-course reading to cover knowledge requirements 2. One day workshop (with assessments) 3. Record of assessments and development plan This event qualifies for a potential 6 hours’ worth of structured CPD. Where? Full details of venues and addresses can be found via the threesixty’s extranet Tuesday 19th April London Tuesday 4th October London Wednesday 20th April London Wednesday 5th October London Tuesday 24th May Manchester Tuesday 18th October Manchester Wednesday 25th May Manchester Wednesday 19th October Manchester Tuesday 14th June Scotland Wednesday 16th November Scotland In order for us to run the supervisor events, we need to apply a charge to cover costs. The cost to attend a supervisor event is £215 + VAT per delegate (£258) and is required at the time of booking. Supervisor courses Experienced supervisor courses The Experienced Supervisor Course is relevant to Supervisors who have previously attended the threesixty First Time Supervisor Course (or similar) and have been carrying out a supervisory role. The Experienced Supervisor Course is a full day interactive event aiming to reconfirm the Supervisor’s ability to assess adviser skills and data in the form of Key Performance Indicators. Development of an adviser is key to the success of the individual and the business with the Experienced Supervisor Course looking at ways of getting the best out of people and the methods that can be adopted. There will be times when a Supervisor has to encounter a difficult conversation with the final element of this Course looking at how these can be best managed. Experienced supervisor course content • A reminder of the FCA’s expectations • 21st century training and competence • Assessing advisers performance: - Observations - Key Performance Indicators • Getting the best out of people • Coaching • Handling difficult conversations Process 1. Pre-course reading to cover knowledge requirements 2. One day workshop (with assessments) 3. Record of assessments and development plan This event qualifies for a potential 6 hours’ worth of structured CPD. Where? Full details of venues and addresses can be found via the threesixty’s extranet Thursday 21st April London Thursday 6th October London Thursday 26th May Manchester Thursday 20th October Manchester Wednesday 15th June Scotland Thursday 17th November Scotland In order for us to run the supervisor events, we need to apply a charge to cover costs. The cost to attend a supervisor event is £215 + VAT per delegate (£258) and is required at the time of booking. Interpersonal skills for financial advisers This one-day intensive master class for financial advisers, will show how you can use powerful interpersonal skills and techniques used by professional coaches to improve your clients’ and your understanding of their goals and motivation, connect with your clients on a deeper rational and emotional level and build strong rapport and trusted relationships. The course participants will learn: • The benefits of using coaching conversation techniques as a financial adviser • Purposeful listening and observation techniques for improved understanding of clients’ needs and motivation • High quality questioning to help increase the clients’ self-awareness and facilitate their thinking and decision making • How to uncover clients’ goals and deeper motivations, and through these help them see more possibilities • How to build strong rapport and relationships with your clients • How to use the increased understanding and deeper rapport to develop a tailored and appealing financial plan The training workshop will be interactive and practical; mixing theory with conversation exercises. The participants will also receive a course workbook with descriptions of the models and techniques shared during the workshop. Agenda The financial adviser and coaching skills Purposeful listening Effective questioning skills Uncovering you client’ goals and motivation Building rapport and relationships Conversation exercise Using the skills in your business Review and Q&A Where? Full details of venues and addresses can be found via the threesixty’s extranet Thursday 12th May London Wednesday 26th October London Wednesday 18th May Manchester Thursday 27th October Manchester Thursday 19th May Scotland Wednesday 9th November Scotland In order for us to run this coaching event, we need to apply a charge to cover costs. The cost to attend this course is £215 + VAT per delegate (£258) and is required at the time of booking. AF3 training This one day course will focus on the key elements relevant to each subject area. The trainer will be a subject specialist and past CII examiner. During this one day course the trainer will examine the most typically examined areas, include practice questions and discuss exam technique. Each course is specifically designed to prepare individuals with a sound understanding of the subject area to ensure they pass the exam. If you are interested in attending please contact the events team at [email protected] or call us on 08707 360 360 Discussion forums These events are an ideal opportunity to discuss topical issues with your peers and threesixty. Typically it will be hosted by a threesixty director and if applicable an appropriate member of the threesixty team who can add knowledge on the current challenges. When registering to attend please feel free to drop us a line at [email protected] with any current issues that you would like to be included in the agenda. We will look to circulate a short agenda to those who have registered to highlight topics that are planned to be included. Example topics have included: • • • • • • • • • • • • How to develop further our service proposition? How do we differentiate our business? What software tools are useful and what have been the experiences of them? Winning charging structures? Pros and cons. What will clients pay for/value? Centralised Investment Processes – how to work with and what potential changes? Managing an effective and compliant client ongoing review service FCA Thematic reviews & business risk assessments & News PII and FOS current opinions on the Market… Adviser remuneration (Financial Incentives) What does the future of the market look like and how to prepare What is my business worth? How do I make it more valuable? What is involved in acquiring managing investment permissions and will it suit my business? Please note: These events take the form of an informal discussion. They have no pre-set agenda and therefore do not qualify for structured CPD. For these reasons these events have not been accredited by the professional bodies. Where? Full details of venues and addresses can be found via the threesixty’s extranet Wednesday 29th June Belfast Wednesday 7th September Gatwick Tuesday 5th July Manchester Thursday 8th September Exeter Wednesday 6th July Preston Tuesday 13th September Birmingham Thursday 7th July Birmingham Wednesday 14th September Watford Tuesday 12th July Exeter Thursday 15th September Norwich / Ipswich Wednesday 13th July Bournemouth/Southampton Tuesday 20th September Preston Thursday 14th July London Central Wednesday 21st September Newcastle Tuesday 23rd August Glasgow Thursday 22nd September Scotland Wednesday 24th August Aberdeen Tuesday 1st November Bristol Thursday 25th August Inverness Wednesday 2nd November Manchester Tuesday 6th September Kent Thursday 3rd November London Events calendar Tuesday 2nd February Wetherby Pensions and retirement planning Thursday 4th February Belfast Pensions and retirement planning Tuesday 9th February Scotland Pensions and retirement planning Thursday 11th February Manchester Pensions and retirement planning Wednesday 24th February Newmarket Pensions and retirement planning Thursday 25th February Leicester Pensions and retirement planning Thursday 25th February Belfast The value of advice Tuesday 1st March London Pensions and retirement planning Tuesday 1st MarchWetherbyThe value of advice Wednesday 2nd March Farnborough Pensions and retirement planning Wednesday 2nd March Scotland The value of advice Thursday 3rd March Bristol Pensions and retirement planning Tuesday 8th March Manchester The value of advice Wednesday 9th MarchLeicesterThe value of advice Thursday 10th March Newmarket The value of advice Tuesday 15th MarchLondonThe value of advice Wednesday 16th March Farnborough The value of advice Thursday 17th MarchBristolThe value of advice Tuesday 19th AprilLondonFirst time supervisor course Tuesday 19th AprilBelfastWhat issues do older people face? Wednesday 20th AprilLondonFirst time supervisor course Thursday 21st AprilLondonExperienced supervisor course Thursday 21st AprilWetherbyWhat issues do older people face? Tuesday 26th AprilScotlandWhat issues do older people face? Thursday 28th April Manchester What issues do older people face? Tuesday 10th May Leicester What issues do older people face? Wednesday 11th May Newmarket What issues do older people face? Thursday 12th MayLondonInterpersonal skills Tuesday 17th May London What issues do older people face? Wednesday 18th May Manchester Interpersonal skills Events calendar Thursday 19th MayScotlandInterpersonal skills Thursday 19th May Farnborough What issues do older people face? Tuesday 24th May Bristol What issues do older people face? Tuesday 24th May Manchester First time supervisor course Wednesday 25th May Manchester First time supervisor course Thursday 26th May Manchester Experienced supervisor course Wednesday 1st June Scotland Tax, trusts and estate planning Thursday 2nd June Wetherby Tax, trusts and estate planning Tuesday 7th June Belfast Tax, trusts and estate planning Thursday 9th June Manchester Tax, trusts and estate planning Tuesday 14th June Leicester Tax, trusts and estate planning Tuesday 14th JuneScotlandFirst time supervisor course Wednesday 15th JuneScotlandExperienced supervisor course Thursday 16th June Newmarket Tax, trusts and estate planning Tuesday 21st June London Tax, trusts and estate planning Wednesday 22nd June Farnborough Tax, trusts and estate planning Thursday 23rd June Bristol Tax, trusts and estate planning Tuesday 6th SeptemberBelfastAdvising business owners Thursday 8th SeptemberWetherbyAdvising business owners Tuesday 13th SeptemberScotlandAdvising business owners Thursday 15th September Manchester Advising business owners Wednesday 21st SeptemberLeicesterAdvising business owners Thursday 22nd September Newmarket Advising business owners Tuesday 27th SeptemberLondonAdvising business owners Tuesday 27th SeptemberScotlandCommunicating risk Wednesday 28th SeptemberBristolAdvising business owners Thursday 29th September Farnborough Advising business owners Thursday 29th SeptemberBelfastCommunicating risk Events calendar Tuesday 4th OctoberWetherbyCommunicating risk Tuesday 4th OctoberLondonFirst time supervisor course Wednesday 5th October London First time supervisor course Thursday 6th OctoberLondonExperienced supervisor course Thursday 6th OctoberManchesterCommunicating risk Tuesday 11th OctoberLeicesterCommunicating risk Wednesday 12th October Newmarket Communicating risk Tuesday 18th OctoberLondonCommunicating risk Tuesday 18th October Manchester First time supervisor course Wednesday 19th October Manchester First time supervisor course Thursday 20th October Manchester Experienced supervisor course Thursday 20th October Farnborough Communicating risk Tuesday 25th OctoberBristolCommunicating risk Wednesday 26th OctoberLondonInterpersonal skills Thursday 27th October Manchester Interpersonal skills Thursday 3rd November Belfast Back to basics compliance Tuesday 8th November Wetherby Back to basics compliance Wednesday 9th November Scotland Interpersonal skills Thursday 10th November Manchester Back to basics compliance Tuesday 15th November Scotland Back to basics compliance Wednesday 16th November Scotland First time supervisor course Thursday 17th November Scotland Experienced supervisor course Thursday 17th November London Back to basics compliance Tuesday 22nd November Leicester Back to basics compliance Wednesday 23rd November Newmarket Back to basics compliance Tuesday 29th November Bristol Back to basics compliance Wednesday 30th November Farnborough Back to basics compliance Contact Us threesixty services LLP, The Royals, Altrincham Road, Manchester, M22 4BJ Telephone: 08707 360 360 Email: [email protected] Web: www.threesixtyservices.co.uk