Owner`s Manual - Secure Spa Luxury Spa Units

RELAX. REVITALIZE. RESTORE.
LUXURY SPA UNIT
Owner’s Manual
For Model Numbers 2848, 2853, 3153 and 3255
English
This Page is Intentionally Left Blank For Printing Purposes
Relax. Revitalize. Restore.
Thank you for purchasing a
Secure Spa Unit. Secure Spa
Units skillfully combine superior
materials, American craftsmanship,
automation and quality control to
deliver a product that will provide
years of safety and relaxation.
Secure Spa offers an unsurpassed industry leading warranty. Our frame, shell and
doors are covered by a limited lifetime warranty against manufacturing defects.
Our components are covered by manufacturers’ warranties. Warranty periods
vary. We confidently provide Secure Spa products for luxury, safety and quality.
Secure Spa Units add beauty to the bathroom while delivering a safe, secure,
and therapeutic bathing experience. This winning combination of elegance and
functionality make installing a Secure Spa Unit the natural choice!
Installing one of our beautiful luxury spa units will ensure you are aging with
choice, independence and dignity, as well as safety and security in the room
proven to have the highest accident rate in the home.
Contents
Getting To Know Your Walk-In Tub
Luxury Spa Unit Diagram........................................................................................... 3
Descriptions & How-To-Use Features of the Spa Unit........................................... 4
Operating Instructions .............................................................................................. 5
Maintenance: Care and Cleaning .......................................................................... 5-6
Warranty .................................................................................................................. 7-8
Troubleshooting ................................................................................................... 9-10
Model Specifications & Diagrams .................................................................... 11-14
Safety Warnings ....................................................................................................... 15
2
Luxury Spa Unit DIAGRAM
17
18
1
19
21
2
20
3
22
4
23
5
24
6
7
8
25
9
10
26
11
12
27
13
14
15
28
16
LEFT HAND DOOR MODEL
Note: Right hand door controls are opposite.
1. Aromatherapy
2. Ten (10) Hydro-Jets
3. Water Flow Diverter
4. Air Control Button
5. Chromotherapy Lights Control Button
6. Easy Access Panels
7. Molded Slip-Resistant 17” Seat
8. Personal Hygiene Therapy/Bidet
9. Low Effort Locking Handle
10. In-line Heater to Maintain Constant Temps
11. Water Pump
12. Ozone Sanitizing Cleaner
13. Left or Right Handed Door
14. Slip Resistant Floor
3
15. Limited Warranty on Tub, Door Seal & Faucet
16. Wide Door with Less than 4” Step Up
17. Heated Seat and Back
18. 16 Warm Air Jets
19. Water Pump Control Button
20. Air/Hydro Control Button
21. Heated Seat and Back Control
22. Bacteria and Mold Resistant Gel-Coat Finish
23. Built-in Interior Grab Bar
24. Hand-held Shower Wand
25. Easy To Reach Faucet Handle
26. Chromotherapy Lights
27. Massaging Foot Jets
28. Quick Release Drain
DESCRIPTIONS & How-To-Use FEATURES OF THE Spa Unit
The number refers to where the component is located on the tub in the diagram on page 3.
1. Aromatherapy - unscrew the cap. Place scented bead basket into cavity. Make sure cap is on securely before use. The aromatherapy compartment is activated when using the air jet system.
2. Ten (10) Hydro-Jets - use to massage lumbar area of back/lower back. Activated when using the water pump.
Adjust utilizing the Air/Hydro Control (20).
3. Water Flow Diverter - utilized to adjust the flow from the bidet and lumbar jets or to eliminate flow all together. When turned to the “off” position, only front leg jets are operational.
4. Air Control Button - turns the Air Jets on and off.
5. Chromotherapy Lights Control Button - a dedicated control button on the deck of the bathing unit that turns the Chromotherapy Lights on and off. To change the color of the lights, press the control button off and back on.
8. Personal Hygiene Therapy/Bidet - activated by utilizing the water pump control (19). The bidet and the lumbar
jets pressure can be adjusted or turned off by utilizing the water flow control lever.
9. Low Effort Locking Handle -this secures the door while the bathing unit is in use. Do not attempt to open the door while water is still in bathing unit.
10. In-line Heater to Maintain Constant Temps - the heating element will come on automatically, but only when the water jet system is turned on. The heater is designed to extend the comfortable bathing time. The function of the in-line heater is to maintain the water temperature. The in-line heater is not designed to boost or aid an
insufficient hot water heater in the home.
11. Water Pump & Intake - the water intake feeds water into the water pump when utilizing the water jets. When the water pump is in use, there is suction on this return that should not be obstructed. Be careful of washcloths, body sponges, etc. This should be checked and cleaned of hair and debris as needed.
12. Ozone Sanitizing Cleaner - this system will turn on automatically when the water jet system is turned on.
18. Warm Air Jets - Activate the blower by pushing the button on the deck labeled “air”. (4) Push the button to turn on/off. Please note - Air jet system must be turned on for Aromatherapy (1) feature to operate. Air jets run around the interior of the bathing unit. Active when the air blower is in use.
Front Leg Jets - use to massage legs and knees. Can be positioned by moving the nozzle inside of jet.
Back Leg Jets - use to massage calves and back of leg. Can be positioned by moving the nozzle inside of jet.
Purge cycle – the air blowers are equipped with a purge cycle to remove residual water from the lines. The purge cycle will begin approximately 20 minutes after the air system is initially turned off and will continue for several minutes. The purge cycle will make noise so do not be alarmed.
19. Water Pump Control Button - turns the Hydro-Jets on and off.
20. Air/Hydro Control Button - increases or decreases the volume of air introduced to all jets which intensifies
massaging action.
21. Heated Seat and Back Control Button - turns the Heated Seat/Back on and off.
24. Hand-held Shower Wand - the shower wand (spray) on the back corner of the bathing unit is utilized for washing hair and body. It is also a convenient tool to rinse out the bathing unit. the knob on the back of the spout is the
diverter valve. Pull the diverter valve to the “up” position to transfer the flow of water from bathing unit spout to shower wand.
25. Easy To Reach Faucet Handle - utilize the left hand lever to allow hot water to flow. Utilize the right hand lever to allow cold water to flow. The tub filler is located between the hot and cold lever handles to allow the complete flow of water.
27. Massaging Foot Jets - positioned to massage feet
28. Quick Release Drain - to drain the tub. The drain must be closed to fill the tub. Check and clear debris as needed (i.e. hair) from over flow drain. Turn the lever to open and close the main drain. This is where excess water will flow
when the bathing unit is over filled. Never fill bathing unit above the drain knob.
4
OPERATING INSTRUCTIONS
Using Your Luxury Spa Unit
1. Entering the Spa Unit
Enter you spa unit, close the door, place door handle in “down” position. Fill the
bathing unit with water to to the bottom of the overflow before activating the
whirlpool pump. DO NOT apply excessive pressure when placing the handle
in the “close” position. DO NOT put weight on door when entering or exiting
the spa unit. Utilize the sides of the spa unit for stability upon entering/exiting.
Note: It is recommended to leave the door to the spa unit open when
the unit is not in use.
2. Using the Water and Air Jet Control Buttons
DO NOT RUN WHIRLPOOL DRY!!!!!
The spa unit is equipped with water and air jets or a combo system. The pump
and blower are operated by the push button switch labeled “air” or “water”.
Do not push the buttons repeatedly. Do not push the buttons rapidly.
Maintenance : Cleaning & Care
In order to maintain your spa unit and keep it working in proper order regular care
and general maintenance is required. Maintenance care is needed to keep each
component clean and working at an optimal level. Maintenance care should be
performed on the spa unit, internal water carrying pipe system and jets.
Mineral deposits may have a staining effect on the unit’s finished surface. Clean
the bathing unit’s surfaces and fixtures on a regular basis.
In order to enjoy the beauty and quality of your bathing unit, please
follow these simple guidelines.
A. Do not use powdered cleaners. Solid substances can block air jets.
B. Do not use abrasive cleansers or solvents. Abrasive cleansers and solvents
can damage the surface of the spa unit.
5
Maintenance : Cleaning & Care CONTINUED
C. Avoid detergents, disinfectants, or cleaning products in aerosol cans.
D. Do not use steel wool, wire brushes, or other abrasive materials to clean bathing
unit.
E. Wipe out spa unit with soft cloth after each use.
F. Never use oil or oil based bath additives.
G. Maintaining air jets - If cleaning air jets is required due to hard water deposits,
use a small dental brush with vinegar. Dip the brush into vinegar, brush the
hole, rinse brush in clean water, then use the wet rinsed brush to rinse the
holes. Fill the spa unit with water over the top row of air jets. Drain the spa unit
and turn on the air jets only to flush.
H. Regular cleaning – after using the spa unit, rinse all surfaces with the shower
wand and warm water. On a weekly basis, wash all surfaces of the bathing unit
with a mild solution of gel coat friendly cleaner. Purge and clean the entire
system once a month. Use automatic dishwashing soap and a cup of bleach to
get rid of body oils and soap residue which can add to bacterial growth within
the system. Fill the spa unit up with warm water to just above the highest
whirlpool jet. Use a spoonful of automatic dish washing soap and a cup of
bleach. Turn the system on for 15 minutes, then drain the spa unit. Next, fill
the spa unit again with warm water and run for another 15 minutes to rinse out
plumbing. Use the shower wand to rinse out the spa unit and then wipe down
with a soft clean cloth.
I.
J.
After each use, take a soft cloth and wipe the soap residue off door seal to
prevent leakage (soap residue buildup on door seal could cause a drip).
Restore dull or scratched finish by applying white automotive polishing
compound with a clean cloth. Rub scratches and dull areas vigorously. Wipe
off residue.
Follow with a coat of white automotive paste wax.
CAUTION: DO NOT WAX AREAS YOU STAND, SIT OR WALK ON.
6
WARRANTY
Door/Door Seal Warranty
Subject to the terms and conditions herein, Secure Spa warrants to you, the
original purchaser/homeowner, that the Secure Spa unit door or door seal will not
fail or become inoperable so long as you own and reside in the residence where
the Secure Spa unit has been delivered, subject to the exceptions, limitations,
disclaimers and other terms and conditions contained in this document.
Tub Shell/Finish/Frame Warranty
Subject to the terms and conditions herein. Secure Spa warrants to you, the
original purchaser/homeowner, that the Secure Spa unit shell, finish, and
aluminum frame will not crack, fade, delaminate, or blister for as long as you
reside within the residence where the Secure Spa unit has been delivered, subject
to the exceptions, limitations, disclaimers, and other terms and conditions
contained in this document.
5 Year Limited Warranty
Subject to the terms and conditions herein, Secure Spa warrants to you, the
original purchaser/homeowner, that the water pump, in-line heater, and air
blower will not fail nor become inoperable for 5 years from date of purchase, so
long as you reside where the Secure Spa unit has been delivered.
1 Year Limited Warranty
Subject to the terms and conditions herein, Secure Spa warrants to you, the
original purchaser/homeowner, the ozone generator, light and timer switches
are under warranty for one year from purchase date, so long as you reside within
the residence where the Secure Spa unit has been delivered, subject to the
exceptions, limitations, disclaimers, and other terms and conditions contained in
this document. Other components used for the installation of the spa unit come
with their own manufacturer’s warranty.
Installation and Workmanship
Secure Spa cannot warranty installation or workmanship performed by
contractors not directly hired by Secure Spa. Secure Spa does not warranty
installation on supply only or drop shipment contracts. The purchaser/
homeowner’s warranty obligation would need to be fulfilled by the builder/
contractor for issues with caulking, grout, leaking faucets, or any other installation
workmanship malfunctions.
7
WARRANTY - Continued
Requested Service
Should the original purchaser/homeowner request service on any aspect or
function of the spa unit from Secure Spa after purchaser has installed the
spa unit, additional labor fees will be applicable. Secure Spa will supply parts
covered under warranty at no additional charge to customer subject to the
exceptions, limitations, disclaimers, and other terms and conditions contained
in this document. Other components of the Secure Spa unit may be covered by
warranties provided by the manufacturers of these components which will be
provided to purchaser/homeowner. The third party warranties should be closely
reviewed to determine your rights.
How to Obtain Warranty Service
To submit a claim, please provide a signed and dated copy providing proof of
purchase of either the home or remodel job, warranty registration card dated and
filled out. Submit to BathAid, Inc. along with your home address. Warranty service
requests must be submitted in writing by registered mail to Secure Spa, PO Box
10, Hohenwald, TN 38462. Claims must be submitted promptly after discovery
of the claimed defect and within the applicable warranty period. Upon receipt
of the claim if it is determined that a valid claim exists under one or more of the
warranties, the defective product or component will be shipped to the customer.
In the event Secure Spa must replace a product or component and the original
replacement is no longer available, Secure Spa or its designated representative
shall have the right to substitute a product or component designated by Secure
Spa or its designated representative to be of equal quality. Replacement of
product or component does not renew the warranty period. Non-warranty
requests for repair or adjustment may result in additional service charge.
Items Not Covered by Warranty
All warranties terminate immediately upon the transfer of home ownership. All
warranties assume normal and reasonable use of the Secure Spa unit. These
warranties do not cover any other damage, workmanship, or material failure
including, but not limited to, damage caused by occurrences beyond the control of
Secure Spa. These damages and/or occurrences include incompatible accessories;
removal, repair, or re-installation of Secure Spa unit or any component thereof
by any person not a representative of Secure Spa; corrosive effects of chemical
pollutants; normal fading; fire; weather of catastrophic nature as defined by
the US National Weather Service and other acts of God; intentional acts and/or
unreasonable use of unit or failure to provide reasonable maintenance. BathAid,
Inc. expressly disclaims any liability for any cost of defects or damages with
respect to installation by third party contractors. This warranty is not transferable.
8
TROUBLESHOOTING
Please use the following table to help troubleshoot any problems that may incur
after or during the installation process.
For futher assistance or to order replacement parts, please contact our
Installation Support Team at 1-931-796-6603, extension 302 or 330.
TROUBLESHOOTING : GENERAL
Symptom
9
Problem
No power to blower motor
Vacuum air switch loose
Blower motor does not work
Blue box is bad
Solution
a)
b)
c)
d)
a)
Set or reset GFCI or breaker
Check vacuum hose
Replace blower motor
Check blue box
Connect blower motor to air
harness
b) Clean area around blower
motor to ensure adequate
ventilation
a) Identify source of fault and
correct.
b) Check for blockage at motor
vents. Remove blockage and
allow to cool.
Air jets do
not start
a)
b)
c)
d)
Blower motor
starts, but few
or no bubbles
a) Blower motor is disconnected.
b) Blower motor air flow is
restricted
Bath stops
before running
20 minutes
a) GFCI breaker tripped
b) Motor overheated
Bath does
not stop
running after
20 minutes.
Bath does not stop running after
20 minutes.
Replace blue box
Motor does
not start
a) Breaker/GFCI in off position
b) Not enough water in tub
c) Defective/disconnected wiring
a) Reset breaker or GFCI
b) Add water to cover all jets
c) Check/reconnect wiring if
needed
Breaker trips
repeatedly
a) Shortage between breaker
and tub
b) Breaker/GFCI defective
c) Pump or blower bad
a) Look for short in wiring
b) Replace breaker or GFCI
Leakage
around pump
a) Unions loose
b) Missing O-ring
a) Hand tighten unions
b) Replace O-ring
Back jets have
no pressure
No pressure from back jets
Check diverter valve
TROUBLESHOOTING : WHIRLPOOL SYSTEM
Symptom
Problem
Whirlpool does
not start
a) No power to pump motor
b) Faulty air switch in pump
motor
c) Faulty air actuator
d) Air activator tubing
disconnected, loose, kinked,
plugged or damaged
e) Faulty pump motor
Motor starts –
all jets are not
functioning
a) Diverter valve is closed
b) Jets are blocked
Whirlpool stops
running within
20 minutes
a)
b)
c)
d)
GFCi tripped
Suction is blocked
Jets are blocked
Motor overheated
Solution
a) Reset/set GFCi breaker,
check wiring
b) Replace air switch
c) Replace air actuator
d) Connect, tighten, straighten,
clean or replace air actuator
tubing
e) Repair or replace pump
motor
a) Rotate jet counter clockwise
to open
b) Remove blockage
a) Identify source of fault
b) Remove obstruction
c) Remove blockage
d) Check for blockage at motor
vents. Remove blockage and
allow motor to cool. Check
for suction blockage, remove
blockage allow motor to
cool. Check for jet blockage,
remove blockage allow jet to
cool.
TROUBLESHOOTING : CHROMOTHERAPY LED LIGHTS
Refer to manual provided with bathing unit.
TROUBLESHOOTING : ANTI-SCALD VALVE
Check manufacturer’s instructions provided with valve.
TROUBLESHOOTING : IN-LINE HEATER
Refer to manual provided with bathing unit.
10
MODEL 2848 Specifications & DIAGRAMS
Rough-In Dimensions
Width: 54.00”, Depth: 28.00” & Height: 36.50”
2848 - ToP VIEW
2848 - SIDE VIEW
11
Maximum Water Level
MODEL 2853 Specifications & DIAGRAMS
Rough-In Dimensions
Width: 60.00”, Depth: 28.00” & Height: 36.50”
2853 - ToP VIEW
2853 - SIDE VIEW
Maximum Water Level
12
MODEL 3153 Specifications & DIAGRAMS
Rough-In Dimensions
Width: 59.00”, Depth: 30.375” & Height: 36.50”
3153 - ToP VIEW
3153 - SIDE VIEW
13
Maximum Water Level
MODEL 3255 Specifications & DiAGRAMS
Rough-In Dimensions
Width: 60.75”, Depth: 31.50” & Height: 36.50”
3255 - ToP VIEW
3255 - SIDE VIEW
Maximum Water Level
14
Warning:
All Instructions listed in this
manual should be read and followed carefully.
IMPORTANT SAFETY INSTRUCTIONS
●● Use this unit only for its intended use as described in this manual. Do not use any
attachments or accessories not recommended or endorsed by the manufacturer.
●● To avoid injury, exercise caution when entering or exiting this bathing unit.
●● Do not permit children or persons with infirmities to use this bathing unit unless
they are closely supervised by an adult.
●● Risk of hyperthermia and possible drowning. The use of medication, drugs, or
alcohol can increase the risk of hyperthermia. Prolonged immersion in hot water
may induce hyperthermia. Hyperthermia occurs when the internal temperature
of the body reaches a level several degrees above the normal body temperature
of 98.6 F (37 C). The symptoms of hyperthermia include an increase in the internal
temperature of the body, dizziness, lethargy, drowsiness, and fainting.
●● The effects of hyperthermia include: (a) failure to perceive heat, (b) failure
to recognize the need to exit the bath, (c) unawareness of impending hazard,
(d) fetal damage in pregnant women, (e) physical inability to exit bath and (f)
unconsciousness resulting in danger of drowning.
●● Risk of fetal injury – pregnant or possibly pregnant women should consult a
physician before using the bathing unit.
●● Any person with a serious medical condition such as heart disease, low or high
blood pressure, circulatory system problems, or diabetes should consult a
physician before using.
●● Limit bath time to approximately 30 minutes, followed by a shower to cool down.
Lower water temps are recommended for uses exceeding 10-15 minutes and are
also recommended for younger children. If you feel nauseous, dizzy, or develop a
headache, exit the tub and cool off. If symptoms persist, seek medical attention.
Consult a physician before using bathing unit again.
●● Do not use the bathing unit immediately following strenuous exercise.
●● Risk of electric shock – The bathing unit must be connected to a ground fault
circuit interrupter (GFCI). The GFCI should be provided and installed by a licensed
electrician and tested monthly. To test the GFCI, push the test button. The GFCI
should interrupt the power. Push the reset button and the power should come
back on. If the GFCI fails to operate in this manner, there is a possibility of an
electric shock. DO NOT OPERATE the bathing unit. Disconnect the bathing unit
and have a qualified electrician repair the problem before future use.
●● Do not have electric appliances (such as hairdryer, lamp, telephone, radio, or
television) within four feet of bathing unit.
●● Never drop or insert any object(s) into any openings within the bathing unit.
●● Do not operate the bathing unit without the guard over the water intake in place.
The guard is a safety measure taken to reduce the potential hazard of hair/body
entrapment. When pump is running, keep hair and body away from the water
intake areas.
NOTES
NOTES
RELAX.REVITALIZE.RES TORE.
PO Box 10, Hohenwald, TN 38462
1-855-SPA-N-TUB (1-855-772-6882)
[email protected] ● www.securespa.com