March 2010 Newsletter - North Carolina Association of Health
Transcription
March 2010 Newsletter - North Carolina Association of Health
President’s Message IN THIS ISSUE M. Hughes Waren, Jr., RHU - President, NCAHU March has been a busy month for NCAHU with the upcoming Symposium, awards submissions, and Capitol Conference. Chad Blankenburg and his symposium committee have been putting the final touches on our 21st Annual Symposium “Success, It’s All in the Planning.” Our exhibitors have stepped up to the plate and supported this continuing education event in greater numbers than last year. More exhibitors, more attendees, equals more revenue for our state. Thank you to United Healthcare for leading the way. March is the last month for each local & state chapter to submit for national awards. Our state has a long history of bringing home multiple banners from Gupton, Kay Schmitt, Senator Kay Hagan, our annual convention. Cristy Tori Thomas, and Hughes Waren. President’s Message Retention Inclusive Health Media Relations HUPAC Membership Symposium Symposium Agenda Charlotte Coastal Sandhills Triangle Triad Golf Tournament Triad Western NC Western Piedmont 1 2 3 3 4 4 5 6 7 7 8 8 9 10 10 11 Cristy Gupton, our state awards chair, is “Even though the House available to help local chapters with submisof Representatives passed the sion questions or procedures. I am very proud Senate bill on Sunday March of the accomplishments 21st, 2010 our work is not over. from each chapter during this award period and I suspect we will We are focused on the Senate have another successful Reconciliation bill language. awards ceremony in Chicago this summer. Sen. Hagan will continue to March is also the month we storm Capitol Hill. NCAHU had 50 members from across the state attend the NAHU Capitol be our focus for the next few Conference earlier this month. I have to thank all of the local presidents for getting your members to attend, especially the weeks.” first time attendees. Our productive trip to D.C. could not have been possible without the leadership and organizational skills of our Legislative Chair, Ken Sherlin. His experience in Washington, his knowledge of the issues and Congressional leaders proved to be a valuable resource for the conference veterans and first timers alike. THANK KEN! Keep up your calls to Hagan’s office. Thanks for what you all do for our industry. • NCAHU The Health Underwriter 1 March 2010 Retention We have all heard that we are all on the membership committee. It is all of our jobs to find and recruit new members. Well I want to let you know that we are all on Teri Gutierrez - Chair NCAHU Secretary/Treasurer the retention committee as well. Retention/renewal is critical to growing our membership. Our most at-risk members are those that have been members for two years or less. As an active member of your local association you can make a significant impact when it comes to helping retain these newer members. Here are a couple of simple things you can do to help: • Volunteer to greet members as they arrive for your local meeting. • Sit with a newer member at your local meeting and introduce them to other members. • Introduce them to the membership chair and recommend that they get involved with one of the committees. The goal is to have our newer members feel welcome and connected to the local association. Members that are involved and engaged with the association are much more likely to be long time members. Look forward to seeing as many of you as possible at Symposium in less than a month. • 8k 8cnXpj:Xi\ 9\e\Ôkj# n\ gifm`[\ k_\ kffcj pfl e\\[ kf Yl`c[ pfli Ylj`e\jj fe\ YcfZb Xk X k`d\1 <Xjp Xe[ ]Xjk \eifccd\ek gifZ\jj :fdg\k`k`m\ Zfdd`jj`fej J`e^c\$jfliZ\ X[d`e`jkiXk`fe ]fi Xcc gif[lZkj :fejfc`[Xk\[ Y`cc ;\[`ZXk\[ k\Xd kf j\im`Z\ pfli Ylj`e\jj The Charlotte Regional Office of American United Life Insurance Company®, a OneAmerica® company, has been named 2009 Region of the Year. The Charlotte Employee Benefits office was presented with this achievement because of the team’s exemplary track record, best overall team results and great knowledge of the employee benefits market. The customer-oriented sales staff delivers excellence in the following methods: r Expanding your group life and disability product portfolio r Gaining a competitive advantage with voluntary expertise r Providing exceptional enrollment support r Trusted and skilled advisors working for you Michael Chase Field Vice President Mark Strassner Senior Group Sales Representative Jess Singletary Group Sales Representative 6101 Carnegie Blvd. Suite 100, Charlotte, NC 28209 Tel: 704-556-0630 Toll-free: (800) 336-3085 www.oneamerica.com I\hl\jk X GifgfjXc Kf[Xp Hlfk\j78cnXpj:Xi\9\e\Ôkj%Zfd nnn%8cnXpj:Xi\9\e\Ôkj%Zfd ($///$.)0$,+**# <ok% , Contact your neighboring Charlotte Regional Office today and see for yourself why the team was honored with such distinction! The companies of OneAmerica®; American United Life Insurance Company®, The State Life Insurance Company, OneAmerica Securities, Inc., R.E. Moulton, Inc., Pioneer Mutual Life Insurance Company and AUL Reinsurance Management Services, LLC. © 2010 OneAmerica Financial Partners, Inc. All rights reserved. OneAmerica® and the OneAmerica banner are all registered trademarks of OneAmerica Financial Partners, Inc. Our rates will make your eyes pop out! communityeyecare.net Join NCAHU on Facebook and Linkedin Meet NCAHU members from across North Carolina on our social networking group page on Facebook and professional networking group page on LinkedIn. NCAHU The Health Underwriter 2 Insuring the health of our community, one person at a time. At UnitedHealthcare, we’re forging ahead with innovative plans that offer convenient access, tremendous value, and practical solutions to help our members enjoy better health while keeping their costs down. unitedhealthcare.com ©2009 United HealthCare Services, Inc. Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates. Administrative services provided by UnitedHealthcare Insurance Company, United HealthCare Services, Inc. or their affiliates. Health Plan coverage provided by or through UnitedHealthcare of North Carolina, Inc. UHCNC428333-000 March 2010 Inclusive Health Training Scheduled for Symposium Brokers/Agents Played a Big Role in 2009 Success Brokers and agents were involved in 47% of all Inclusive Health enrollments in 2009 reports Executive Director Michael Keough. “We are grateful to NCAHU and its members for the role they have played in our success. In 2009, 803 agents were involved in at least one referral. We are working on a number of changes to make it even easier and more worthwhile for agents to get involved with Inclusive Health in 2010.” Inclusive Health will be holding a broker/agent training on Monday, April 12th from 4 pm to 5:30 pm prior to April’s NCAHU Symposium. It will be held at The Hearn Ballroom in the Winston-Salem Marriott. Agents who complete the training successfully will be listed on the Inclusive Health enrollment website www.inclusivehealth.org for interested applicants to contact for enrollment assistance. Sign up will be done on a first come first serve basis by contacting the Inclusive Health Call Center at 1-866 - 665 -2117. “The website agents listing proved to be a successful source of referrals and leads in 2009 for Inclusive Health” said Keough. “Between now and the training, we will be announcing additional changes to our referral fees, and on-line application to make it even easier for agents to assist Inclusive Health enrollees. Last year’s training at the Symposium was well attended and we look forward to even a bigger group this year.” CIGNA’S Mission: To help the people we serve improve their health, Our goal is to reduce health care costs and, ultimately, well-being increase productivity by and havingsecurity. a positive impact on CIGNA’s Mission: To help the people we serve improve their health, well-being, and security Our goal is to reduce health CIGNA is pleased to support the care Triad Association of Health Underwriters. costs and, ultimately, increase productivity by having a positive impact on employee’s behavior and lifestyle decisions. employee's behavior and lifestyle decisions. CIGNA is pleased to support the North Carolina Association of Health Underwriters. NCAHU The Health Underwriter 3 March 2010 Media Relations Membership Jim Deese – Chair NCAHU Vice President Mark Waugh – Chair NCAHU President Hughes Waren, Jr. was invited to be a guest on the Morning Beat talk radio show to discuss healthcare reform. His interview aired on Wilmington’s 106.3 FM The Big Talker at 8am Friday March 19th. During the 45 minute spot Hughes was able to promote Brokers Making a Difference and discuss many of the pitfalls of the current Senate bill that was scheduled to be voted on the following Sunday. In addition, President Waren sent an HUPAC email to the entire NCAHU membership voicing his views on how NCAHU/ NAHU will continue to provide professional advice to the consumers of NC. This is in response to President Obama’s signing the Healthcare Reform Bill on March 23rd. • Congratulations to the North Carolina Association of Health Underwriters on an outstanding HUPAC contribution Blake Spell – Chair year. In calendar year 2009 NCAHU contributed $40,431 to HUPAC; a 27% increase from CY 2008. I would like to recognize a couple local chapters for their dedication and contributions to the PAC: • Percent of statewide total: Triad = 25%, Triangle = 20% • Contribution per member: Sandhills = $117.22, Western NC = $87.84 • From a regional perspective NCAHU once again lead the way. Region 5 increased CY 2009 contributions by 36% from 2008 to $109,369. NCAHU’s share of that regional total was 36%. Your contributions are making a difference as our NAHU leadership in DC continue to use those funds to bend the ear of our legislators and shape “health insurance reform” into something that will have a meaningful impact on the cost of care and the availability of care to those who do not have access to it. Continue to give and talk to others about why they should if they are not today. If you have questions about HUPAC or NCPAC please contact me (336.540.7780) or your local PAC chair. • D E LTA D E N TA L O F N O R T H C A R O L I N A We help you retainer more clients. Grow your dental book of business by teaming up with the hometown experts at Delta Dental of North Carolina. From our revamped suite of community-rated plans and our online rate calculator for quick quotes, to the personal service we provide you and your clients through our Delta Dental ConnectSM team, we make the sales process seamless. And we’ll help you retain your clients over the long-term. For more information or a competitive quote, call us at 1-800-587-9514 or visit www.deltadentalnc.org. DDNC.007.10 NCAHU The Health Underwriter 4 NCAHU was well represented at the recent NAHU Capitol Conference in Washington DC. North Carolina had as many members attend as some regions all together and that is a testament to your commitment to our industry and our professional trade association. The key word being “professional” trade association. As a member of NCAHU you are saying to your clients that you are a professional, you do stay informed and up to date on some very complicated issues regarding health care financing. Being a member of NCAHU brings great value to your business and is something you should be proud of. YOU ARE A PROFESSIONAL! We held our monthly conference call on the first Friday of the month. We have these calls each month for all of the local Membership Chairs and local Presidents to call in and share ides concerning membership recruitment and retention. I believe these calls have been very successful. This can be demonstrated in our total membership count as well as our retention numbers this year. As of this article NCAHU has 920 members and we rank 7th in the country in new member growth and 4th for retention during the current GAIN contest. As you know we have concluded our NCAHU Membership Campaign which began November 1, 2009 and finished March 1, 2010. You will recall that for each new member recruited the contestant received 7 points and if the new member put their dues on bank draft the contestant received an additional 3 points. All NCAHU members were eligible for the campaign and the winners will receive $150 and $75 gift cards. The winners will be notified shortly and presentations will be made at the NCAHU Symposium. During the campaign we recruited 63 new members. Well done everyone. Thank you to each of you for being a member of the best state chapter in the nation. Keep up the good work, it matters. • March 2010 NCAHU The Health Underwriter 5 March 2010 NCAHU 21st Annual Symposium & Exhibition MONDAY, APRIL 12, 2010 4:00 PM – 5:30 PM Inclusive Health Agent Training Embassy Suites Hotel 4:00 PM – 6:00 PM 7:00 PM Registration Open Benton Convention Center Welcome Reception Sponsored by The Cason Group Garden Terrace – Embassy Suites 4:15 PM – 5:30 PM 6:00 PM – 6:30 PM 9:30 PM Healthcare Reform – Where Does It Stand? Michael Tanner, Senior Fellow Cato Institute Aerobics Class - Marriott Lead by Tori Thomas Under 40 Council Social “6th & Vine” TUESDAY, APRIL 13, 2010 7:00 AM – 4:00 PM Registration Open WEDNESDAY, APRIL 14, 2010 7:00 AM – 9:00 AM Registration Open 7:45 AM – 8:30 AM 8:00 AM – 8:20 AM 7:00 AM – 7:45 AM Continental Breakfast (Exhibit Hall) 8:30 AM – 9:30 AM The State of Health Insurance Russ Childers, NAHU President 9:30 AM – 10:30 AM 10:30 AM – 11:15 AM 11:15 AM – 11:30 AM 11:30 AM – 12:30 PM 12:30 PM – 1:45 PM 1:50 PM – 2:40 PM 2:40 PM – 3:30 PM 3:30 PM – 4:15 PM Opening Ceremonies & Welcome COBRA/ARRA Update Karli Dunkelberger, OptumHealth Break (Exhibit Hall) 2010 Frederick W. Joyner Award Presentation by Chris Harrison Coach Jim Grobe Wake Forest University Head Football Coach “Leadership and Teamwork” 7:00 AM – 8:00 AM Continental Breakfast (Exhibit Hall) 8:20 AM – 8:30 AM Special Presentation ʻSpirit of NCAHU Awardʼ 8:30 AM – 8:45 AM 8:45 AM – 9:45 AM Customer Loyalty – The New Standard Polly White, SPHR Richmond Performance Group Break (Exhibit Hall) NCDOI Commissioner Wayne Goodwin Ethics Anthony Boquet – The American College 9:45 AM – 10:15 AM Break (Exhibit Hall) 11:15 AM – 12:15 PM Ethics Anthony Boquet – The American College 10:15 AM – 11:15 AM Lunch (Exhibit Hall) Healthcare Delivery Panel Discussion Eileen Kohlenber, PhD. – Associate Professor and Associate Dean for Graduate Programs – School of Nursing UNC-G Brenden OʼHara, President of the NC Assoc. of Pharmacists Tim Rice, President & CEO – Moses Cone Health System Grace Terrell, MD, MMM, CPE, FACP, FACPE – CEO Cornerstone Health Care, P.A. Moderator: Fred Joyner Opening Ceremonies & Welcome Tort Reform - Panel Discussion Heston LaMar, M.D., FACEP – Eastern Carolina Emergency Physicians David Sousa, Vice President & General Counsel, Medical Mutual Insurance Company of NC Moderator: David Smith 12:15 PM – 1:15 PM Lunch (Exhibit Hall) 1:30 PM – 2:30 PM Disability Coverage – Are Your Clients Covered? Dave Denniston, US Paralympian 1:15 PM – 1:30 PM 2:30 PM – 3:30 PM 3:30 PM – 4:45 PM NCPAC Raffle drawing Worksite Marketing Bonnie Brazzell, VP Eastbridge Consulting Group, Inc. Ann Phillips - Keynote Speaker “Building High Performance Teams” Charlotte CAHU hosted new Charlotte Mayor Anthony Foxx at our March meeting, sponsored by the Bank of Oak Ridge. Mayor Foxx shared his ideas for creating new Nat Smith – President jobs in Charlotte and retaining the banking and finance positions that have fueled past growth. He emphasized the need to make Charlotte small-business friendly and reduce or eliminate roadblocks to new business startups. Ten members returned late Wednesday 3/10 from our annual lobbying visit to Washington, DC for Capitol Conference. During three very busy days we heard from NAHU, elected officials, economists, pollsters, and Washington insiders, and met with North Carolina Senators, Congressmen, and their legislative aides to share our views on the need for health care reform done right and for changing the reform focus to how we can lower the cost of health care. I would like to personally thank Sherry Crawford, Eric Foster, Bruce Frizen, Wes Grigston, Lindsay Norvell, Suzanne Proctor, Brook Seaford, Kay Schmitt, and Kathleen Thomas for the time, energy, and wonderful support of our industry they displayed during our DC visit. CAHU is blessed to have such knowledgeable and enthusiastic volunteers. Our association’s Golf Tournament will be 6/21 at Raintree Country Club. Bob Frazer and his committee are hard at work planning this year’s event. Please contact Bob at [email protected] if you can help with a foursome, sponsor, or prizes. This tournament is our primary fundraising mechanism for both The Spokes Group donation and our Capitol Conference trip. Thanks for your support of CAHU. • Coastal Michael Smith – President February was a great month for Coastal. We held our Membership Blitz on February 26th, to make calls to prospective members. Members called over 300 prospects to provide an invitation to join us for a free lunch and learn about Coastal Health Underwriters. We should see our results in our March 25th meeting. We are now at 99 members, and are working to surpass the 100 mark by the end of March. On February 17th and 19th, Coastal members assisted Inclusive Health with open house enrollments in Supply, NC and Whiteville, NC. Members - Connette Bradley, Joyce Britt, Amanda Smith, Sam Carr, Nick Ogden, Hughes Waren, Ray Custer and Michael Smith were present to meet with over 40 people that showed up to ask questions and talk about enrollment. Our March meeting speaker will be Brian Kroll of Companion Global, to talk about medical tourism. This is a growing trend for health care as patients try to reduce medical cost. It is also an additional Capitol Conference, Richard Burrʼs Office - James Warren, (continued Ronald Sheffield, Hughes Waren, Michael Smith and Darlene Smith. next page) NCAHU The Health Underwriter 7 March 2010 Coastal (continued) savings concept for self-insured groups. Sponsors are Phil Collier of Basic Plus Insurance Services, LLC and Dr. Michael Graybar of Graybar Chiropractic. March 8th – 10th, was our annual Capitol Conference in Washington DC. Coastal had six members in attendance. Local members representing Coastal included NCAHU President - Hughes Waren, Coastal President – Michael A. Smith, President Elect – Ronald Sheffield, Leg Chair – Mark Waugh, James Warren and Darlene Smith. Three of our six attendees are first timers to Capitol Conference. Excellent information was provided and we had visits with our elected officials. Local members met with staff of Kay Hagen, Richard Burr, Mike McIntyre and Walter Jones. Health care is still alive and we must not stop the fight. Cost of care, tort reform and Capitol Conference,Kay Hagenʼs Office - Hughes Waren, jobs are the topics to focus on as the vote approaches that will change James Warren, Ronald Sheffield, Michael Smith and Darlene Smith. health care as we know it. • Sandhills Tuesday was a big day. Our local association got together for the first time since the Democrats Kelly Sherrill – President passed the healthcare reform bill, at Cape Fear Valley Medical Center in Fayetteville. We got to share our amazement at this bill and talk with fellow professionals about what it might mean to our industry. We shared lunch provided by Cape Fear Valley Health System, and listened to Michael Nagowski, CEO, give an overview of the new healthsystem leadership team, activity in the ER, recent accreditations making the health system a center of excellence in several areas and hopeful expansion into Hoke County. “Mike” gave a relaxed talk and candidly answered questions. We had an excellent turnout and saw some old friends in Baylus Bramble and Linda Bailey. Johnny Dawkins also shared he was running for the NC House. Johnny is one of two insurance agents seeking election across the state. Let’s get behind Johnny and help him win his primary. Local agents can help by putting a yard sign up at their home or business. But I am sure we can all find a way to help. • (Above) Tracy Mozingo and Johnny Dawkins in the Executive Board Room of Cape Fear Valley Medical Center. (Left) Mike Nagowski, CEO of CFVHS, addresses SAHU members at the March meeting. Triangle (Submitted by Tom Snell.) We just came back from Cap Conference and I want to thank everyone that participated. Even in Dean Holmes – President the face of potentially harmful legislation to our industry, it is always a great experience to meet with our elected representatives to share views and concerns on behalf of our members. The Triangle Chapter was well represented and we met with both NC Senators and Congressmen that represent our area. As you know, this is still a “fluid” situation and it’s very hard to predict what will be the outcome. I did walk away with a sense that the forces of change are upon us no matter what happens in NCAHU The Health Underwriter 8 this legislative session. Every time I come back from Washington DC it reminds me how important HUPAC contributions are and have become. At times It seems like we ask a lot of our members financially, but the reality is the groups that are diametrically opposed to private sector health care financing solutions are well funded and focused, and they will not stop until we have a Canadian-European style delivery system, or something close to it. The last statistics I saw were something like 13% of NAHU members give to HUPAC. If everyone gave $10 per month, the impact we could have in Washington and North Carolina would grow geometrically. Take a “restaurant holiday” just one day a month and there is your $10 contribution! Thanks for your continued support of NAHU and the Triangle Chapter! • March 2010 2010 Annual Charity Golf Tournament Thursday May 13, 2010 Greensboro Country Club 410 S UNSET D RIVE , G REENSBORO , NC 27408 Charity: Entry Fee: $500 Per Team FORMAT: CAPTAIN’S CHOICE 11:30 A.M. - REGISTRATION 12:30 P.M. - SHOTGUN START Box lunch will be provided Hole Sponsorships Available For Details Contact: Elizabeth Cook 919-337-1896 or Ted McVickers 336-316-5307 2010 TAHU Annual Charity Golf Tournament Official Registration Form REGISTRATION DEADLINE: MAY 1, 2010 MAKE CHECKS PAYABLE TO: Triad Association of Health Underwriters I would like to play, but I can’t make it; however, I would like to contribute to Hospice and Palliative Care of Greensboro. Contribution Amount $ MAIL REGISTRATION FORM & PAYMENT TO: Wellpath Select, Inc. Attn: Elizabeth Cook 2801 Slater Rd., Suite 200 Morrisville, NC 27560 Entry Fee: $500 Per Team (4 PLAYERS) Includes Golf cart, Range balls, Lunch & Prizes CONTACT PERSON/TEAM CAPTAIN*: COMPANY NAME/ADDRESS: E-MAIL & PHONE: 1ST PLAYER NAME: 2ND PLAYER NAME: 3RD PLAYER NAME: 4TH PLAYER NAME: We would like to sponsor a hole ($125) Yes No We would like to be a “Hole In One” sponsor. Yes No Yes No For information on the “Hole In One” sponsorship contact Elizabeth Cook 919-337-1896 We would like to donate a prize(s) for the tournament. If yes, list donated item(s) *Team captains will be the point person in case of inclement weather or changes. Triad Greetings from the Triad! Capital Conference 2010 in Cheryl Dukes – President behind us. We had 11 TAHU chapter members attend and 3 first time attendees. We met with Representatives Virginia Fox and Howard Coble. We also met with the Health Director for Senator Burr and the Legislative Aide for Senator Hagan. All of our meetings were productive however it seemed our message fell on deaf ears with the aide from Senator Hagan’s office. The town of D.C. is definitely divided upon party lines when it comes to the healthcare overhaul. An economist we heard at our conference called us “Ambassadors of Reality.” I totally agree. Many of our representatives have totally lost touch with their constituents. Hopefully when they go home for Easter break (assuming the Senate bill has not passed by then), the people will make their views loud and clear. NAHU's main opposition to the Senate bill is that it does nothing to control healthcare costs. All of us in the business know that 80% of the insurance premium rates are composed of claims. Without control of the claims, nothing will change. Rates will continue to rise and more and more businesses will stop sponsoring group health plans, penalty or no penalty. At last month’s meeting we had Paul Russ Director of Resource Development from Hospice of the Piedmont and Palliative Care of the Piedmont. This group is our charity for our TAHU golf tournament being held Thursday afternoon, May 13th at Greensboro Country Club. We appreciate Paul’s moving presentation. Our Diamond Sponsor for our March meeting was UNUM. A big thanks to Andrew Edwards and Brad Schumacher for their presentation. We will have our April 6th meeting at Starmount Country Club at 11:45-1 pm in Greensboro. Our speaker will be Jeanie Schepisi from the North Carolina Department of Insurance. Jeanie will discuss who SHIIP is and what SHIIP does, Medicare 2010 (including Parts A, B, C and D), Medicare supplements– the changes that are coming in June, and preventive benefits. (Left) Rep. Virginia Fox and her legal aide. (Below) Outside Rep. Howard Cobleʼs office. Jeanie has been with SHIIP since 1996 and has a wealth of knowledge on the program and Medicare. You don’t want to miss this program! Our April Diamond Sponsor will be Companion Life. Regional Manager Brad Wells will be present to tell us more about Companion Life and their products. Everyone is welcome to attend our meetings. Just let me know ahead of time! We also invite all of you to join in the fun of our annual TAHU golf tournament on Thursday afternoon, May 13th. It will be held at Greensboro Country Club in Greensboro. • Western NC Finally, the weather has been kind enough to let us meet. After snow canceled Mike Norris – President both our January and February meetings, we resumed with our WNCAHU 2010 Education Seminar on Friday, February 26th, at the Enka Campus of AB Tech. Over 85 employers, human resource officers, and agents were in attendance to hear a Health Care Reform update and a Privacy Law update led by David Smith, and an afternoon sponsored by The Hartford which focused on (1) Workplace and Employee Benefit Trends, (2) The Group Disability Value Proposition, and (3) Return to Work Programs. Thank you, Sharon Robbins, for leading another successful seminar. (continued next page) (Right) Chris Swecker, Assistant Director, FBI Retired 2006, speaking to WNCAHU regarding Medicare and insurance fraud. NCAHU The Health Underwriter 10 March 2010 Western NC (continued) we must speak even louder for appropriate reforms using private market solutions. On 07 April we will detour from our Friday breakfast meeting format to have a Wednesday lunch meeting with Insurance Commissioner Wayne Goodwin. Come join us! FIGHT WE SHALL – AND ADAPT IF WE MUST! • Our membership telephone blitz and promotion netted two new members. Ken Sherlin conducted a new member orientation on 05 March. About 35 members and guests attended our 05 March breakfast to hear Chris Swecker, Assistant Director, FBI Retired 2006, discuss Medicare and medical insurance fraud. Mr. Swecker was arguably one of our most interesting speakers and programs this year. Drew Hassenzahl, Mutual of Omaha, sponsored this meeting. WNCAHU presented a check for $1300 to Donna Pierce of Manna Food Bank during our March meeting. Thank you, Diane Austin, for leading our charity fundraising. Sharon Robbins, Kim Kendall, Carol Owens, Ken Sherlin, and I just returned from another NAHU Capitol Conference. I must say that Congress and Washington are as tense as I have seen in many years. Our voice was certainly heard.The outcome of any House vote is unknown as I write this newsletter. Whether or not the House approves the Senate bill, our commitment as agents must continue. If the House approves the bill, we will work within the new system to assist our clients, all the while seeking to reverse this mistaken path. If the House does not approve the bill, Jennifer Moore listens to Donna Pierce of Manna Food Bank thank WNCAHU for a $1300 check. Western Piedmont member of the House that shares the same perspectives as our organization. I also had the pleasure of attending the legislative meeting with Senator Kay Hagen’s office. Our group, of about 13, met with Senator Hagen’s Aide and expressed some of our views on this legislation. The response, although polite, left us feeling as if Hagen’s position will not change. I encourage any and all of you to call her office and express your concerns and encourage her to rethink her position. WPAHU recently was awarded the Silver Seal Award to 2010. I would like to commend Leighanne Sharpe on gathering and submitting this information, without her efforts, this may not have been achieved. Thanks Leighanne! Our ongoing membership contest has resulted in the recruitment of one new member to date and we hope to recruit more before the end of the month. Our Chapter has grown this year and we are very proud of the efforts of Angela Smith, or President Elect and Membership Chair. Eddie Icard is busy scheduling our local “Day on the Hill”. He will be scheduling visits to our local legislatures by the end of March. All of our members are encouraged to attend these visits if possible. He will be releasing a schedule of the visits soon and send it to the membership once finalized. In closing, I am pleased to announce that WPAHU recently conducted a member survey. The results reported represent about 25% of the membership and were positive in all areas. This indication of satisfied members is wonderful news to our hard working Board. Marjorie Reynolds led the project and sent out the detailed results to our membership earlier this week. Thanks to all those who participated. If you have not completed the survey, it can be found on our website, www.WPAHU.org. Also on our website is a posting of the WPAHU annual accomplishments and “year in review”. Please take a minute to see how active our Chapter has been. Have a great week! “Get in the game!” • Lori Alala – President Gail Martin with Dream Spinner Communications presented a program on social media at our March meeting. She did a great job informing the membership of the differences between the social media outlets and how we could use these tools to promote business, as well as educate people regarding various health insurance issues. It was a great program. Our meeting was sponsored by Reliance Standard. Special thanks to Aaron Norman for his willingness to support our Association. Our Vendors are so important and we appreciate their continued support. Special visitor, Chad Blankenburg, NCAHU Pres Elect and Chairman of our NCAHU annual symposium was present at our meeting and made some announcements about the programs, speakers and scheduled events that will take place at this year’s symposium. I’m looking forward to the event and hope to see many WPAHU members there. Six WPAHU members traveled to Washington DC to attend the NAHU Cap Conference. These are interesting times in Washington. Regardless of one’s position on healthcare, it was apparent that there is much citizen concern about their elected leadership in Washington. So many issues need to be addressed and are causing a feeling of uneasiness among people. The most prominent being the growing debt and loss of jobs. While at the conference, we heard from such speakers as newly elected Senator Scott Brown (R) from Massachutes and Ben Nelson (D) of Nebraska. We also had time to visit legislators on the hill. Our group specifically met with Congressman Patrick McHenry. Congressman McHenry also shares our concerns about the pending Health Care Reform Bill and it was nice to be greeted by a NCAHU The Health Underwriter 11 March 2010