SAP Mobility
Transcription
SAP Mobility
SAP Mobile Apps Roadmap Holger Fritzinger, VP Mobile Solutions and Innovation, SAP September 2014 Legal disclaimer The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP´s willful misconduct or gross negligence. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forwardlooking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. © 2011 SAP AG. All rights reserved. This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a 2 Agenda Apps Strategy and our focus areas Mobile Workers Apps: Updates • • • ‘Syclo’ Apps (SAP Work Manager, SAP Inventory Manager, etc.) New Innovation - Augmented reality Other Apps (Direct store delivery, Retail Execution, etc.) Mobile Employee Apps: Updates • • • Mobilizing Fiori New Bundle - Secure BI Other Apps (B2C apps, Productivity apps, etc.) More information sources, Next steps, Q&A © 2013 SAP AG or an SAP affiliate company. All rights reserved. 3 MOBILE PRIORITIES WE ARE HEARING FROM CUSTOMERS 1 Business Value for Mobile Investments 2 Delightful User Experience 3 Security – Device, Content & Apps 4 Flexibility – Develop, Run & Adapt 5 Continuous Business Transformation Offering Choice for our apps customers BUY TAILOR BUILD MOBILE (PLATFORM) SERVICES © 2013 SAP AG. All rights reserved. 5 Different Groups of Target Users for Mobile … Not a One Size Fits All… Mobile Worker • Mobile worker in plant, field service, etc., but also sales • App often supporting complex business processes, guiding users through their day • High potential to transform work experience with Mobile.. Mobile Consumer Mobile Employee & Manager • Employees and managers • Often casual use, self service • High Number of users cross company, potential to improve user satisfaction significantly • Mobile Analytics important for all, especially executives • Consumers have high expectations regarding ease of use • Mobile: potentially transformational opportunity for company • In some industries distributor, channel partners, etc. instead of consumer… For different industries, different user groups have varying priorities. They require different solution capabilities and Mobile Platform support © 2013 SAP AG. All rights reserved. 6 PRIORITZE HIGH-VALUE BUSINESS PRACTICES Mobile Workers Mobile worker in field service, logistics, in the plant as well as sales roles App often supporting complex business processes, guiding users through their day High potential to transform work experience as well as business process with mobile © 2013 SAP AG or an SAP affiliate company. All rights reserved. 7 SAP Mobile EAM and Field Service solutions will transform your business CRM ECC SAP Work Manager Asset Management Complete work orders and capture all relevant data Access to asset location, repair history, work order details, materials needed SAP Inventory Manager SAP Rounds Manager Material Management Condition Monitoring Speed receipt and backorder reporting to-and-from shipping/receiving Perform physical and cycle counts quickly Create Notifications or Work Orders on the spot Check availability of materials while on-the-job CATS - time & attendance Accept & distribute incoming materials by PO Guided workflow IBM Maximo Backend SAP Work Manager rapid-deployment solution SAP CRM Service Manager Field Service Take measurements and readings Manage service orders and create confirmations Historic standards and safe ranges View, look up, update and transmit Generate notifications onthe-spot Record status, materials, problems, actions, expenses, customer signatures and more Trend readings, points and sequences to avoid emergencies and outages View all relevant customer data SAP CRM Service Manager rapid-deployment solution Mobile EAM/ Field Service 18 Month App Roadmap Current Q4 2014 Q2 2015 Q4 2015 SAP Work Manager WM 6.1 WM 6.2 WM WM SAP CRM Service Manager SM 4.1 SM 4.2 SM In Planning SAP Inventory Manager IM 4.0 IM 4.1 IM IM SAP Rounds Manager RM 2.3 RM 3.0 RM SAP Work Manager for Maximo WM 7.5.2 Maximo WM Maximo 8.0 WM Maximo In Planning SAP Inventory Manager for Maximo IM 7.5.2 Maximo IM Maximo 8.0 IM Maximo In Planning This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement . Keep the lights on, the trains running, and the world turning SAP Work Manager • Maintain, inspect and repair mission critical assets • View asset schematics, history, and dependencies • Generate notifications and work orders on the spot • Report worker’s status, progress, and location • Install and tag equipment – barcode, RFID, geotag Delight customers and increase profitability SAP CRM Service Manager © 2013 SAP AG or an SAP affiliate company. All rights reserved. • Perform customer-owned equipment service and create confirmations • Record status, materials, problems, actions, expenses, and signatures for improved visibility and billing • View equipment/install base listing, entitlements, contract, and service history • Reduce travel cost with maps and directions 11 Keep your valuable parts and spares under control and ready to respond SAP Inventory Manager © 2013 SAP AG or an SAP affiliate company. All rights reserved. • Manage parts in stockrooms, warehouses, and vehicles • Automate manual, paper-based inventory operations such as performing cycle counts as well as receive, transfer, issue and adjust materials • Speed receipt and back-order reporting between shipping and receiving • Reduce inventory carrying costs and ensure parts availability for repairs 12 Why Use Complex Apps on SAP Mobile Platform (SMP) Transform work experience for high value field processes Resilient connectivity for uninterrupted availability – online, offline, and occasionally connected Process complex workflows guiding users Usable in challenging environments Flexible and extendible leveraging SMP Quick and low risk deployment © 2013 SAP AG or an SAP affiliate company. All rights reserved. 13 Solid Foundation, plus Innovation to outpace your competition Predictive maintenance Geospatial (GIS) visualization Your own ideas ? Wearables and Augmented reality Live 3D visualization GIS Integration Help field workers to access business & spatial data in single view Enable the field technicians to visualize (on a map) the geographic location of technical objects assigned to a notification or maintenance order. • Embed spatial content within SAP mobile application • Manage work assets within context of location • Work orders and notifications • Equipment • Functional Locations © 2013 SAP AG or an SAP affiliate company. All rights reserved. 15 2D and 3D Visualization Improve field worker speed, clarity, and execution with visualization Mobile app for viewing and interacting with 3D part and asset schematics • Eliminate inaccuracies and lost time associated with language differences, paper based transactions, and undocumented part histories • Increase plant, network and fleet performance • Improve workforce productivity and safety © 2013 SAP AG or an SAP affiliate company. All rights reserved. 16 Why Open UI SDK built on SAP Mobile Platform 3.0 • 3rd Party App integration • Leverage best of breed solutions, e.g. GIS and Visual Enterprise • Unleash boundless creativity developing with SDK Quick ROI Unlock innovation and creativity © 2013 SAP AG or an SAP affiliate company. All rights reserved. 17 Augmented Reality Revolutionizes UX Hands free access to enterprise info anywhere © 2014 SAP AG. All rights reserved. Stay focused on work and environment Unmatched situation awareness 18 AR Field Service Technician (Release To Customer (RTC) Oct 2014) Allows the Field Service Technician to have access to Visual Enterprise models with instructions anywhere in a hands-free experience allowing to perform the necessary operations Enables the Field Service Technician the use of an expert calling feature which allows a remote expert to give directions to his colleague while seeing through the Head-Mounted Display Complete Hands-Free experience to allow the Service Technician to perform his task while getting the needed information 3D model rendering with audio/visual steps from Visual Enterprise Remote Support - Expert Calling Voice recognition © 2013 SAP AG or an SAP affiliate company. All rights reserved. 19 SAP AR Service Technician Empowering service technicians in the field Typical Business Challenges • • • • Long repair times Inaccurate repairs High training costs Second calls / broken calls Key Capabilities and Facts • Companion app with SAP Work Manager • SAP 3D Visual Enterprise integration • Utilizing Vuzix m100 smart glasses Service App Video © 2014 SAP AG. All rights reserved. 20 SAP AR Warehouse Picker Transforming warehouse operations Planned RTC Sept, 2014 Typical Business Challenges • • • • High inventory cycle times Missed picks Shipping errors Training and onboarding for new hires in seasonal warehouse cycles Key Capabilities and Facts • Integration with SAP Warehouse solutions • Utilizing Vuzix m100 smart glasses • Pilots in progress Q2 2014 • Feedback for GA release in Q3 TechEd Video Picking App Video © 2014 SAP AG. All rights reserved. 21 SAP EAM-Field Service (Syclo) Resources • AR Videos – Field Service, Warehouse Management • SCN - Agentry Landing Page for Techies • Put a Map in Your Mobile App webcast with Esri & Critigen - Recording © 2014 SAP AG or an SAP affiliate company. All rights reserved. 22 SAP Retail Execution Transforming retail store visits Typical Business Challenges • Inability to leverage best practice business processes at the retail level • Inability to monitor compliance of product distribution, plan-ograms, trade promotions; and poor return on brand and promotion investments • Paper based and not integrated systems Key Capabilities and Facts • Visit Management – Planning and Execution • Surveys, Audits, Tasks, To-Dos, Alerts • Account management – Marketing Attributes, Factsheet, Contacts, Binder • Trade Assets and Service Requests • Promotions and Campaigns (Read-Only) • Orders and Returns – Free Goods, ATP results, offline discounts. • Analytics © 2012 SAP AG. All rights reserved. Confidential 23 SAP Cloud for Sales Empowering the sales force 1/2 Typical Business Challenges • Meeting preparation is time consuming • Unable to get full customer view and additional information while on the road • Slow sales cycle because reps are unable to create quotes and orders away from their desk • Difficult to configure for unique business processes and support various devices Key Capabilities and Facts © 2012 SAP AG. All rights reserved. • Sell from lead-to-order sales with all customer and product information needed to successfully close • Access and update accounts, contacts, leads, opportunities, activities, quotes & orders • Create quotes and orders on the spot • Track sales performance with real-time analytics, sales dashboards and configurable custom reports • Engage customers via social media • Collaborate with sales teams Confidential 24 SAP Cloud for Sales Functionality update 1408 (IPAD) 2/2 • Report and track incidents from the app • Send Private Feed updates • Business Card Scanner • Offline improvements – Add the main contact person for an account – Calendar view for activities – Capture signatures for Sales Quotes • Advanced search support in OVS • Template selection for Sales Quote output settings • Show Quick View in lists with a two finger tap gesture • Continuous enhancements – Performance – Usability © 2012 SAP AG. All rights reserved. Confidential 25 SAP Direct Store Delivery Comprehensive solution for Sales Reps, Pre-Sales, Van Sales, Delivery Drivers and Mixed Roles Business Value Improved visibility and control Standardized processes Integrated financials Integration to CRM Lower TCO Improved efficiency and effectiveness SAP’s new and improved solution for Direct Store Delivery Use Cases Combined sales and logistic business processes required for DSD Route Accounting and Settlement On and Off-Line Pricing Independent Device Pickup Order and credit management Van stock visibility © 2014 SAP AG. All rights reserved. Sales led application with comprehensive support for your DSD business processes 26 DSD - What you need to know • SAP Direct Store Delivery is a new Mobile Application • SAP co-developed the solution with Capgemini and we have a GTM agreement with them. RTC Date was March 17, 2014 . GA is expected in Q1, 2015. • See the DSD page on SAP.com for a solution brief, whitepaper, infographic and demo video: http://www.sap.com/pc/tech/mobile/software/industry-apps/direct-store-delivery/index.html • DSD Product Video on YouTube: http://www.youtube.com/watch?v=FbsVrQw4hZk • Customer Presentation by Empresas Polar: http://abmroi.us/vj35bv5c • Join the internal SAP DSD JAM page for comprehensive info: https://jam4.sapjam.com/#groups/about_page/1X6CR93LzCWCU8B57w8C48 • Mobility Point of View eBook for Consumer Product Companies: http://global.sap.com/community/ebook/2014_01_29100/enUS/index.html#/page/1 © 2014 SAP AG. All rights reserved. 27 OPERATE COST EFFECTIVELY Knowledge Workers Every employee, every manager in the company Often casual use, self service scenarios and analytics High number of users cross company, opportunity to improve user satisfaction and efficiency significantly SAP Fiori UX Renew user experience of SAP functions Across the key dimensions: Line of Business , Device Types, Solutions Across Device Types Across various Lines of business Sales Manufacturing Operations (incl. Supply Chain, Asset Mgmt, Engineering,..) Procurement Finance Human Resources Across SAP Solution Portfolio Leveraging existing investments and latest SAP Technology Business Suite Business Suite on HANA Cloud Solutions (Future) Other On Premise Solutions (Future) Fiori Innovation Areas Delivering both Business & Technical Benefits Add further Deployment Accelerators Expand Development tool offering Mobilize apps, Leverage the Platform Deliver more out of the box applications SAP Fiori Update existing apps based on customer feedback Further improve User Experience SAP Fiori User Roles Across Lines of Business and Industries Finance Accounts Payable Accountant Accounts Payable manager Accounts Receivable Accountant Accounts Receivable Manager Cash Manager Controller G/L Accountant Manager Access Control Administrator Financial Close Manager Employee Senior Executive Human Resources Employee Manager R&D, Engineering Project Manager & Planner Program Manager Sales & Marketing Sales Representative (CRM/ SD) Sales Manager Internal Sales Representative (SD) Marketing Manager Marketing Executive Marketing Expert Procurement Cross LoB Purchaser Manager Inventory Accountant MDG Expert Employee ILM Archiving Expert Manager Security Manager Strategic Purchaser Data Aging Expert Employee Project Team Member Compliance Manager Engineer TDMS Expert Supply Chain Supplier Supply Planner Transportation Manager Warehouse Manager Shipping Specialist Product Manager ATP Controller Asset Management Maintenance Worker & Planner EHS-Production Worker EHS-Foreman Manufacturing Industries Retail Master Data Specialist Quality Engineer Promotion Specialist Production Planner Store Associate Production Worker/Supervisor Global Trader Allocation Manager Recipe Developer Insurance Demand Planner Claims Supervisor Higher Education Student/Applicant MRP Controller SAP Fiori Apps per Shipment Analytical Further Fiori info in the SAP Help Portal: Fact Sheet 138 Transactional 83 162 85 90 82 82 25 43 51 1 2 3 95 84 106 4 5 http://help.sap.com/fiori Shipment RTC / available 1 May 2013 25 2 Nov 2013 208 3 Feb 2014 218 4 May 2014 312 5 Q3/2014* 6 Planned Q4/2014* 6 Total # Apps *This is the current state of planning and may be changed by SAP at any time. Fiori Travel and Expense Management, for Travelers My Travel and Expenses - In Development © 2013 SAP AG. All rights reserved. 34 Delivering a Mobile Experience Key Elements for taking advantage of mobile capabilities Native Capabilities Camera, Location, and more … Mobile Experience Exceeding user expectation Third Party apps Access attachments, calendar … Push * Offline * Get notified... Continue Working Life cyle Mgmt Security &Authentication App Analytics Stay up to date Secure the access, data, etc. Understanding usage * - Future Planned Innovation We Are Introducing an Option for Our Customers to Enjoy SAP Fiori with a Premium Mobile App Experience SAP FIORI “Premium User Experience” + SAP MOBILE PLATFORM “Premium Mobile App Experience” - The new UX for SAP software - High performance expected by users - Personalized, responsive and simple - Customer enhancements to the Fiori Client app - Accessible on multiple device types - Enterprise security storage and system access - More than 300 SAP Fiori apps - App lifecycle management and administration Fiori Mobile Framework – ‘Looking under the hood’ SAP Fiori Brings the great Fiori Ux Brings the SAP business applications Apache Cordova Native Web Container Device agnostic integration Fiori 1 Access to Native device capabilities – Camera, Geo-fencing, Bar Code… Supports native device Plug-Ins (API’s) Kapsel SDK* Cordova SAP Enterprise Plug-Ins for Mobile Apps Integration with SMP for support of Offline, push notifications and onboarding + = © 2014 SAP AG. All rights reserved. SAP Mobile Platform Access Administration Application Monitoring, Tracing and Analytics Great Mobile Fiori Experience 37 Phased approach for Mobilization Start custom projects now, fully mobile Fiori apps available end of year Q3/2014* 2Q14 Technology for Custom Mobilization Q1/Q2 2015* Technology for offline in Fiori/Fiori-like apps Fiori apps modified for offline and SMP services support Customers who want to build their own Fiori style apps or Custom wrap existing apps - - Build your own: Fiori-style apps Packaged Fiori Client Access SMP services On-boarding SAP/Non-SAP backends Notifications - Add offline to your custom app SAP Fiori delivered with native device capabilities Customers who prefer fully packaged Mobilized Fiori apps - SAP Fiori delivered with offline support *This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or noninfringement © 2014 SAP AG. All rights reserved. 38 SAP Fiori Design Guidelines Fiori Design SAP Fiori focuses on a simple and consistent user experience on many devices. This section introduces the design philosophy which all SAP Fiori apps are based on. Additionally, a prototyping kit provides you with templates for various controls and patterns. Using those stencils allows you to easily create UI mockups in Microsoft PowerPoint. https://experience.sap.com/fiori-guidelines SAP Fiori Learning on SCN – http://scn.sap.com/docs/DOC-45780 SAP BusinessObjects Mobile Empowering managers and executives Typical Business Challenges • Often disconnected from the enterprise, yet still need to make time-critical decisions • Difficult to access relevant information when outside the office • Business questions not answered when they arise • Device-shift from PC/laptop to tablets Key Capabilities and Facts • New engaging, interactive experience for business users • Native applications that leverage form factors, interfaces, • • © 2012 SAP AG. All rights reserved. gestures Simple to setup and manage – quick time-to-value Leveraging the Business Intelligence platform for content and user management 41 One BI Mobile App Mobilizing the SAP BusinessObjects Suite Reporting Dashboards and apps Web Intelligence Design Studio Crystal Reports Dashboards © 2014 SAP AG or an SAP affiliate company. All rights reserved. Agile Visualization Explorer Lumira Customer 42 SAP Mobile Documents Typical Business Challenges IT Departments must provide a Secure Mobile Content Management Solution to their End-Users! Free Solutions pose a Risk! But without alternative, they cannot be avoided Data replication out of control, outdated and not secured content Key Capabilities & Facts My Documents Supported Clients: iPad, iPhone, Android Smart Phone, HTML5 based UI, Desktop versions Custom Branding Off-Line and online support Present documents from your mobile device Publish and Share Documents Mobilize Business Content Deploy Cloud, On premise, or both © 2013 SAP AG or an SAP affiliate company. All rights reserved. Updated: 8Feb2013 43 SAP Shopper Experience Factsheet (page 1 of 2): Facts & Figures Typical Business Challenges Online competitors are driving brick-and-mortar retailers to deploy mobile solutions that enable them to deeply engage with consumers, by enhancing and streamlining the shopping experience An explosion of mobile apps has led consumers to be more selective, choosing those that consistently deliver value, inspiration and convenience Retailers want to get-to-market quickly, yet they are encumbered by a consistently evolving mobile ecosystem of OS and device types, coupled with a growing population of point solutions Mobile Business Impact Facts & Figures Primary User Role: Consumer Buying Center: LoB Marketing, Store Operations Target Industries: Retail (Grocery, Department, Convenience store) Planned Availability: Available Platform/Technologies: Sybase Mobilizer 5.1.3 SAP UI5 with PhoneGap Mobile Device Support: iPhone (iOS5+) Android (4.0/ICS+) Backend: SAP CRM (standard) Project based connection to other systems © 2012 SAP AG. All rights reserved. Despite the growth of online commerce, 80-90% of purchases still take place in the store. While at the store, consumers are increasingly using their mobile phones to research products, compare prices and collaborate with friends and family. Innovative retailers will capitalize on this consumer demand by offering an app that enhances and streamlines their in-store experience. SAP Shopper Experience enables retailers to get-to-market quickly with an end-to-end app that is customized to their unique brand identity. In addition to boosting customer satisfaction, it leads to higher conversion rates from integrated mobile coupons and provides self-service features that reduce the stores’ operational costs. Updated: 4Dec13 44 SAP Shopper Experience Factsheet (page 2 of 2): Consumer Features and Capabilities SAP Customer Loyalty 2.0* Offers – get targeted offers, share via social nets and, and scan at POS Store Locator – search for, view and set your favorite store Preferences – personalize the experience based on your preferences House-holding – collaborate with the household on a single shopping list Enhanced Shopping Lists - manage multiple lists, share with your household, combine to use in-store for shopping. Digital Wallet – single wallet for loyalty cards as well as payment instruments used in Mobile Payments Loyalty Account Management – review points, status, and rewards Light-weight Loyalty Engine – basic point calculation, tier management SAP Mobile Shopping 1.0 (pre-requisite: SAP Customer Loyalty 2.0)* Store Check-in – get information and offers specific to the to that store Items & Inventory – research what is available, for how much and where Self-Scanning – scan items to build a basket as you shop Self-Checkout – transfer basket to the POS system to checkout instantly Mobile Payment Integration – pay via mobile and receive a digital receipt SAP Mobile Payment (optional)** Bank Accounts & Credit/Debit Cards Stored Value Accounts (SVA) to load & Unload Money from bank account & credit card and share shopping funds with family members Payment – Pay via mobile (using bank account, credit card or SVA) and receive a digital receipt © 2012 SAP AG. All rights reserved. Updated: 4Dec13 *Available on-premise and on SAP Cloud ** Available only on-premise, not available on SAP cloud 45 SAP Mobile Secure, BI Edition SAP Mobile Secure, BI Edition Business and IT challenges for Mobilizing BI Strong case for Mobilizing BI, but how about security and speed? Business How can I take advantage of massive amounts of data to make better decisions? How do I discover hidden insights that is buried in multiple spreadsheets? How can I access this insight on the go and share with others? How can I get started quickly? © 2014 SAP AG or an SAP affiliate company. All rights reserved. IT How do I embrace BYOD and still comply with regulations and policies? How can support all mobile devices but still prevent risk from stolen device? How do I prevent sensitive enterprise data from being leaked on mobile devices? 47 How it works? Secure BI bundle providing the right ingredients Protected by SAP Secure Lumira Cloud Analyst creates and publishes visualization The Secure BI Bundle consists of Lumira Desktop, Lumira Cloud, Afaria Cloud Edition, needed HANA storage, and Mocana The strength of this bundle is in combining the best features of each product to quickly create a rational and flexible mobile user experience. © 2014 SAP AG or an SAP affiliate company. All rights reserved. Executive accesses on mobile device IT specialist secures data and device 48 Summary & more info Focus areas for app strategy Shaping our app portfolio Think ‘Mobile First’ … but not ‘Mobile Only’… Mobile as key pillar of SAP strategy © 2013 SAP AG or an SAP affiliate company. All rights reserved. HTML5 vs. Native? Deployment Flexibility: … shift to HTML5 with SAP UI5 (… and Hybrid Web Container) Offering the Option to expand and adapt 50 Outlook: Some of the cool things we are working on … http://www.youtube.com/watch?v=9Wv9k_ssL cI&feature=youtu.be Updated Mobile Analytics (Lumira) powered by HANA Mobilizing Fiori © 2012 SAP AG. All rights reserved. Consumer Behavior, Targeted Offers Glasses, Augmented Reality City of the Future 3D Visualization, Virtual Assembly Confidential 51 Social Media We want to hear from you http://twitter.com/SAPMobile http://twitter.com/SAPStore http://www.facebook.com/sapmobility (SAP Mobile) http://facebook.com/sapstore (SAP Store) linkedin.com (SAP Mobile; SAP Store) Where to find more information • Mobile Solutions from SAP (sap.com) with overall info, whitepapers, etc. • SCN Community (http://scn.sap.com/community/mobile) with details on Fiori, Platform, etc. • SAP Store (http://store.sap.com/mobile) • http://twitter.com/SAPMobile http://www.facebook.com/sapmobile linkedin.com (SAP Store) © 2013 SAP AG or an SAP affiliate company. All rights reserved. 53 Thank you ! Key Takeaways 2014 is the year of Mobile Innovation App portfolio is being updated, significant investment in FIORI Mobile Platform and Mobile Secure help us remove roadblocks to Mobile Success © 2011 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG. Oracle and Java are registered trademarks of Oracle and/or its affiliates. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and © 2011 SAP AG. All rightsor reserved. MultiWin are trademarks registered trademarks of Citrix Systems, Inc. 55