SHOW - Oser Communications Group
Transcription
SHOW - Oser Communications Group
Tuesday, May 25, 2010 Oser Communications Group Chicago ANCHOR HOCKING OFFERS BEST BLEND OF PRICE, VALUE FOR GLASSWARE RED THE UNIFORM TAILOR: FIT, FORM AND FUNCTION FOR MORE THAN 35 YEARS Mark Eichhorn rejoined The Anchor Hocking Company as President and CEO in 2004. He has been in the glassware industry for more than 20 years, and has previously served as President of Rubbermaid Home Products and Anchor Hocking. Harvey Klein, President of Red The Uniform Tailor, talks about what makes his company unique. RDN: What is your company’s main line of business? RDN: In your opinion, what are some key Continued on Page 141 issues affecting the foodservice industry? HK: We manufacture and distribute uniforms for hotels, restaurants and casinos, Continued on Page 120 security, and theme parks. TUKAIZ’ SECRET SAUCE TAKES MARKETING TO THE NEXT LEVEL NSF COMMITTED TO PROTECTING AND IMPROVING PUBLIC HEALTH WORLDWIDE DORMONT OFFERS SOLUTION FOR SCALE BUILD-UP ON KITCHEN EQUIPMENT Dan Defino, Vice President and Managing Partner of Tukaiz LLC, discusses BackstageTM by Tukaiz, a proprietary online marketing management system, and how it impacts the way companies market themselves. Joe Phillips, General Manager, NSF International Food Equipment Certification Program, tells us about the importance of certification. Dormont is proud to introduce OneFlow™, an innovative new product developed by their parent company Watts that prevents scale build-up on commercial kitchen equipment. David Bernstein, V.P. of the Foodservice Business Unit at Dormont, discusses what this new RDN: Tell us about Tukaiz. RDN: Why is NSF certification important? Continued on Page 141 JP: Foodservice equipment Continued on Page 139 Continued on Page 120 INNOVATION? SOLVE CUSTOMER PROBLEMS WITH THE HELP OF HENNY PENNY AUSTRALIAN BEEF AND LAMB: TRACEABLE, SAFE, NATURAL AND SUSTAINABLE REWARD YOUR BEST CUSTOMERS BY GIVING THEM VIP STATUS Insight from Rob Connelly, President, Henny Penny Corporation Australian Beef And Lamb Delivering Quality Solutions For U.S. Foodservice Innovation can be defined along a lot of paths. New products, new methods…new ways of thinking. At Henny Penny, innovation is what happens as we focus on relevant and effective solutions to problems our customers Australian beef and lamb will be on show at this year’s National Restaurant Association Show at booth 3214 in the South Hall. The Australian red meat booth, hosted by Meat & Livestock Australia (MLA) in partnership with Eighty percent of your business will come from 20 percent of your loyal clientele, and that 20 percent spends 18 percent more on average than your casual customers! Why not reward them with the Loyal Customer Club, a full-service e-mail marketing provider? Offer your VIPs information on special events, Continued on Page 88 Continued on Page 120 Continued on Page 139 4 Tuesday, May 25, 2010 MIDDLEBY HIGHLIGHTS ENERGY-EFFICIENT TECHNOLOGIES The Middleby brands are focused on “going green to save green” with their products on display at the NRA Show. These products will help the environment with less energy and water usage, while saving customers money by reducing operating costs. Middleby has the largest line of Energy Star rated convection ovens. Ovens from Blodgett, Southbend, Lang and Doyon lead the way in energyefficient and eco-friendly technologies. Carter-Hoffmann has more than 100 Energy Star warming technologies, while Pitco has a total of 64 fryer configurations that are Energy Star approved. Pitco’s Solstice technology maximizes efficiency in filtering oil, which lowers energy consumption while the oven operates at peak performance. Jade ranges are also among the industry leaders in energy efficiency. In speed cooking technologies, TurboChef will be highlighting the Sǒta and i3 ovens, along with other ventless, speed cooking technologies. The Sǒta is the most energy-efficient rapid-cook oven on the market. Additionally, Middleby Marshall will be cooking live with its energy-efficient and fast-cooking WOW! conveyor oven. The conveyor oven will also be featured in the Kitchen Innovations section of the show. CookTek will debut its inductioncooking technologies, which are extremely THE NEXT BIG THING IN ASIAN FOOD In the last couple of decades, we’ve become experts at navigating Thai, Chinese and Indian menus. Dishes like Pad Thai or Moo Shu Pork are as familiar as mac ‘n’ cheese these days—they may even be on our list of favorites. Not the same can always be said for Malaysian menus. But that’s all about to change. Malaysia Kitchen for the World, a campaign just launched by the Malaysian External Trade Development Corporation, is on a mission to make signature Malaysian dishes like Satay, Curry Laksa, Roti Chanai and Beef Rendang as familiar as Chinese fried rice. And for good reason. Savvy consumers are always on the lookout for new restaurants and food trends. And chefs are eager to create new experiences and break through with a new concept or idea. Malaysian food, with its fascinating blend of Malay, Chinese and Indian food traditions along with Indonesian, Thai, Portuguese and Middle Eastern influences, is ready to fill that gap and satisfy everyone’s craving for something new. Restaurant Daily News energy efficient by using 95 percent of the energy generated toward cooking the product. Traditional electric and gas ranges are significantly less efficient. For countertop cooking Star, Wells and Toastmaster offer many energy-efficient and versatile options. Wells offers a ventless hood, which makes a kitchen layout more versatile and can save in energy costs when compared to a traditional hood. Middleby announced a partnership with SPINFRESH in early 2010. SPINFRESH will have a unit in the Middleby booth to demonstrate its centrifugal technology and how the technology results in cleaner, healthier and better-tasting product. See all of the Middleby products and brands at booth 3900. Visit the company website at www.middleby.com and see their eco-friendly products at www.greenstainless.com. Rice, or nasi in Malay, is a staple food in the Malaysian kitchen and is eaten at every meal. Plain rice accompanies a variety of stews and curries, but there are also more complex rice dishes that stand on their own, such as nasi lemak, cooked in coconut cream and spices and served with beef rendang, small dried anchovies, roasted or fried peanuts, hard boiled egg, cucumber slices and a hot spicy sauce called sambal. Fresh and dried noodles show up a lot in Malaysian meals as well. Popular noodle dishes include laksas, curry mee, fried char kway teow, mee goreng, prawn Continued on Page 120 AN INDEPENDENT PUBLICATION NOT AFFILIATED WITH NRA Lee M. Oser CEO and Editor-in-Chief Steve Cox Kate Seymour Senior Associate Publishers Kim Forrester Michael Harris Deb McQueen Lyle Sapp Associate Publishers JoEllen Lowry Senior Associate Editor Justyn Dillingham Associate Editor Valerie Wilson Art Director Yasmine Brown Graphic Designer Selene Pinuelas Traffic Manager Dewayne Gamez Paul Harris Bill Morris Grant Wadsworth Account Managers Lorrie Baumann Business Affairs Manager Enrico Cecchi European Sales Restaurant Daily News is published by Oser Communications Group ©2010. All rights reserved. Executive and editorial offices at: 1877 N. Kolb Road, Tucson, AZ 85715 520-721-1300/Fax: 520-721-6300 www.oser.com/www.foodequipmentnews.com European offices located at Lungarno Benvenuto Cellini, 11, 50125 Florence, Italy. 6 Tuesday, May 25, 2010 CDN PROACCURATE QUICK-READ THERMOMETER LINE FOR SPEED AND CONVENIENCE Component Design Northwest Inc. (CDN), the only company focused solely on time and temperature, offers the broadest assortment of thermometers and timers on the market. The company has expanded its extensive foodservice line with feature-filled ProAccurate Quick-Read Thermometers. The exclusive new ProAccurate Quick-Read collection includes highly accurate, NSF®-approved thermometers that provide highly accurate temperature measurements in six seconds or less, in a wide range from -40 to +450˚F (-40 to +230˚C). The line also includes a convenient recalibration feature that adds value for a lifetime of use. Most digital thermometers need to be discarded if recalibration is needed, but with the ProAccurate Quick-Read Thermometers, recalibration is quick and easy, ensuring reliable and consistent results over time. The ProAccurate® Quick-Read® Pocket Thermometer (Q2-450X) has a 304 stainless-steel stem that measures 2¾ inches in length and features a reduced tip (2.5 mm) for easy insertion. Adding to its functionality, the large digital read-out is conveniently located on the handle near the function buttons. The data-hold function makes it easier to monitor temperature readings, and a handy temperature guide is located on the protective sheath. The ProAccurate Quick-Read Thermometer (DTQ450X) is quick, precise and handy. It features large digital readout, easy-to-press buttons and a ROBOT COUPE USA: TO PROCESS OR NOT TO PROCESS To process produce in your kitchen or to purchase ready-to-use pre-packaged produce is a decision foodservice professionals must make. The question boils down to: “Do you really save time, labor and food costs by using a food processor?” Let’s take a look at the facts. Whether you use a small food processor or a larger vegetable preparation unit, the facts are clear: You do save time and labor, thereby increasing profits. A vegetable prep machine (or commercial Restaurant Daily News durable design with stainless steel housing that is waterproof and shatterproof. A temperature guide on the sheath offers instant guidance for a variety of foods and liquids, for food safety and best culinary results. The 5-inch stem, with a 2.5 mm reduced tip, enables the thermometer to be easily inserted into food. It features a handy pocket clip to keep it close at hand. The ProAccurate Quick-Read Thin Tip Thermometer (DTT450) in yellow, features a super-accurate 1.5-mm slim tip that measures the internal temperature of food with minimal impact and a recalibration feature ensures consistent and reliable results over time. The data-hold feature makes it easier for the user to monitor temperature readings in a hectic foodservice environment. The durable design is shatterproof, waterproof and resistant to high heat, and a safety sheath easily slides over the stainless steel stem for protection while not in use. Slim, accurate and waterproof, the new ProAccurate Quick-Read Waterproof Pocket Thermometer (DT450X) offers added functionality and convenience in the kitchen. Because of its waterproof design, it can withstand moisture and humidity and will continue to work accurately even if accidentally submerged. It is also shatterproof and high-heat resistant. The 2¾-inch long stem, made of 304 stainless steel, is designed with a slimmer 2.5-mm tip that allows for easy insertion into the food. The big digit display makes for easy reference, and the data-hold function gives the user added flexibility when monitoring temperatures for food safety and best culinary results. CDN, The Time and Temperature Company™, is a global category leader with the personal service and commitment of a business that has been family owned for more than 27 years. The specialists in time and temperature, CDN offers more than 70 items from the basic to the unique. For more information, call 800-3385594, visit www.cdn-timeandtemp.com or stop by booth 5938. food processor with vegetable prep attachment) will enable you to achieve a large variety of cuts (slice, ripple cut, dice, shred, grate, julienne, French fry) in different sizes in a short period of time. A combination dual-function commercial food processor—vegetable prep assembly and bowl unit—enables you to mix, chop, purée and blend as well as perform your vegetable prep, making it a great multi-tasking machine. Additionally, by doing your own vegetable prep, you could purchase locally grown fruits and vegetables, thereby helping the economy of your local area. An added benefit is that by purchasing produce in season and at the height of their flavor, you will be serving the freshest, most nutritious, tasteful fruits, vegetables and salads. A win/win situation for Continued on Page 120 Restaurant Daily News Tuesday, May 25, 2010 A.J. ANTUNES & CO. MAKING THEIR CUSTOMERS SUCCESSFUL A.J. Antunes & Co. (AJA) has always been customer-focused. Thus, when they recently created their Vision Statement, they were already living their purpose statement: “We exist to make our customers successful.” The best example of how Antunes makes their customers successful is by means of their products. They offer a wide range of products, including Roundup countertop foodservice equipment: toasters, steamers, grills and others; VIZION water filtration systems; and Antunes Controls custom electric controls and pressure switches. Although they have a wide variety of general market products, they work very closely with their customers from concept to design products that will meet their customers’ specific needs. From a minor change of altering the pass through time on the Vertical Contact Toasters (VCT) to a major change of designing an entirely new steamer, Antunes will work with their customers to produce a product that offers a cost effective solution to their customers’ needs and fits perfectly in the back room of their foodservice operation. One recently released product was the new Roll-Rite Roller Grill. The primary focus of A.J. Antunes & Co. is the convenience store (C-Store) market along with the Quick Service Restaurants (QSR). As they exchanged ideas with A WHOLE NEW WAY TO FLAG DOWN THAT WAITER: SERVISENSOR Local restaurants and national chains are talking up the launch of Servisensor, a device thought up by frequent-diner-out and first-time inventor Brenda Solheim. The Servisensor ServiceLight device is a low-tech, low-key solution to improving efficiency among service staff and keeping customers happy, said Solheim, who ate in more than her share of restaurants as long-time Northern California Administrator for Cultural Homestay International. “During the collective hours I spent waiting for a coffee refill, waiting for a glass of water, waiting for the check, I often wished there was a quiet way to indicate what I needed in the way of service,” said Solheim. “Or when I didn’t want service at all, which I did just as frequently.” She came up with a touch-sensitive LED array that customers use to ask for refills, general service or the check. 25 many C-Store customers, many requested a Roller Grill that assures uneven products such as breakfast burritos and taquitos would be turned continuously. As a result the Roll Rite was developed with oval rollers and a textured surface that grips and continuously turns the products. For the VIZION water filtration products, recently designed and released was the new VZN water filtration systems. The VZN systems provide the same benefits as the other VIZION systems, providing the highest-quality water for the lowest cost of ownership for premium water filtration, as well as being designed to take up less space at a lower initial cost. These improvements were made because of their customers’ suggestions. The third division of A.J. Antunes & Co. is Antunes Controls. This division manufactures pressure switches and custom control boards. During the creation of any custom control board, AJA works very closely with their customers to design the perfect boards that will meet their customers’ specific needs. For the switches, the new Versa switch was just recently released. They private-labeled this switch for several of their customers, allowing their customers to be more price-competitive as well as use a switch that has their name on it. A.J. Antunes & Co.’s dedication to their customers has gained several industry awards—among them Supplier of the Year. AJA is honored to work with their customers and understands that if their customers are successful then they will be successful as well. Come see the complete line of Roundup, VIZION and Antunes Controls products at their NRA booth in the South Hall near the Innovation Center at booth 3185. “I contacted Applebee’s corporate headquarters to tell them what I was developing. When they called me back the next day I knew I was on the right track,” she said. The devices are now in beta testing in about 450 locations in the United States and Canada, drawing a positive response from customers and staff. “Our staff was worried that customers would overwhelm them with requests for service, but it didn’t happen,” said Jeanette Carpenter, Manager of the Tivoli Garden Restaurant in Reno. “Instead, they made fewer visits to the table with no decline in the level of service. And the customers found it very interesting.” After finding a patent attorney, Solheim hired an electrical engineer and a mechanical engineer to build the ServiceLight prototype. She also worked with Steve Schneider at the Santa Rosa Junior College Sawyer Center to find test markets and distributors. “One contact led to another. Once we had the prototype, interest was immediate,” she said. The lightweight, stackable devices cost $74.99, with discounts for volume Continued on Page 117 28 Tuesday, May 25, 2010 Restaurant Daily News OPEN OR CLOSED? EQUINOX LOUVERED ROOF ALLOWS YOU TO DO BOTH INNOVATIVE STRETCH-TO-FIT FOOD COVER SAVES OPERATORS TIME AND MONEY Trying to keep every customer happy is a challenging endeavor. Everyone has their own individual preferences—they like the cold, they like the heat, sun, no sun, etc. Amerimax Building Products Inc. (Plano, Texas) has introduced at least one option that could keep your patio diners happy. The Equinox Louvered Roof™ system is a motorized louvered patio cover with blades that can be positioned anywhere in their 160º range of motion. This CoverMate Launches Product Line allows the business owner to provide direct or indirect sun on pleasant days and complete protection on rainy days. Problem solved? Not quite. Equinox can also be divided into segments running on different motors so one section can be positioned at the optimal location and Continued on Page 117 Foodservice Claus Sadlier, Founder and President of CoverMate, discusses the expansion of his company’s successful retail product into foodservice distribution. RDN: Since CoverMate may be new to many of our readers, please give us a little background on the business. CS: I started CoverMate after selling my last business Insulair to Georgia Pacific/Dixie Cup. We launched CoverMate into retail distribution in 2008 and are currently sold in over 15,000 stores nationally. CoverMate is the fastest growing item in the retail food storage category. At the NRA show we are launching a foodservice line of CoverMate food covers. RDN: How did you come up with the idea of a stretch-to-fit food cover? CS: Well, I’ve always been frustrated with how difficult it is to apply plastic wrap when I save leftovers at home. Then a few years ago I remember someone telling me that they would take shower caps from hotel rooms to use as food covers. The next day I went to a beauty supply store to buy some shower caps and was horrified to think that someone would actually use them to cover their food. Shower caps are basically a sheet of plastic with an elastic strip sewn to the edge with thread. Clearly not food-grade. So I developed a process of heat-sealing an elastic band into the edge of a sheet of heavy-duty plastic wrap to make a foodgrade commercial product. Four patent applications later, we started CoverMate. RDN: What are the advantages of CoverMate? CS: CoverMate fits any size or shape plate, bowl, container, pan or tray. We like to say round or square, big or small, CoverMate fits them all. They keep food fresh and prevent odor migration. They’re microwave-safe so you can use them for splatter-free reheating. And they’re dishwasher-safe, so you can even reuse them. RDN: How can foodservice operators reduce costs by using CoverMate? CS: That’s simple: by using CoverMate instead of conventional foil and plastic dome lids. For example a standard 19'' dome lid for a food tray retails for about $1.25. A CoverMate extra large size cover, which will cover the same size tray, costs only $0.25, an 80 percent savings. Similarly, a foil lid for a full-size pan is approximately $0.50, so again using Covermate will save you over 50 percent. And that’s just hard costs. When our customers use CoverMate over pans of prepared food in their walk-in, they find that it is so much easier to uncover and securely recover during peak hours that they save time and reduce spoilage. RDN: How do our readers find out more about CoverMate? CS: Just come by booth 5040 to see a product demonstration and get a free CoverMate Foodservice sample pack. For additional information and to order online, please visit www .covermatefoodservice.com. Restaurant Daily News Tuesday, May 25, 2010 COOL SMOKE! Imagine the unique and exciting culinary experiences you can create by adding smoky flavors to liquids and delicate foods that can’t be smoked in a traditional way! Your secret weapon? A PolyScience Smoking Gun—an exceptionally easyto-use kitchen tool that enables chefs to quickly infuse all types of foods and beverages with smoky flavor and aromas without grilling or flame broiling. The Smoking Gun is excellent for adding smoky depth and complexity to meats and other dishes that are cooked using techniques (such as sous vide) that do not expose them to fire or smoke. It’s also great for infusing delicate foods like cheeses and vegetables with smoky flavor and aromas without changing their texture. The Smoking Gun can also be used to directly infuse spirits with various smoky flavors or add a smoky essence to ingredients such as syrups, garnishes and even the ice over which the drink is poured. What results are drinks with a definite culinary feel and interesting smoky dimension. The Smoking Gun can be used with herbs, spices, teas, small wood chips or sawdust, or other dry powdery HOT NEW PATIO HEATERS FROM CALCANA Calcana High Output Patio Heaters operate from mild to heat wave hot at the turn of a dial! Calcana Industries Ltd.’s exhibit will showcase working models of this revolutionary, patented patio heater in booth 644. These sleek, unobtrusive units feature a compact new design in combination with the sought-after variable heat level control package, giving the gasfired units infinite heat settings from low to high. Two compact models boast stainless steel construction and low clearances to combustibles, allowing them to be installed in space-restrictive locations. The benefits offered by the Calcana units are many, but include: • Overhead and sidewall mounting YOU SAY YOU WANT A CAST IRON (SERVINGWARE) REVOLUTION? Revolutions start small, then build to a culture-changing crescendo. Just in case you’ve missed it, we’re in the middle of a Lodge Cast Iron Revolution in restaurants and culinary institutions. That’s right. From trendy independents to chain restaurants, Lodge servingware, griddles, skillets, kettles and mini-serving pieces are wildly popular, receiving enthusiastic reviews from influential chefs and food writers. The reason is quite simple: Cast iron keeps hot foods hot and cold foods cold better than any other product on the market. And Lodge is distinctly versatile, preparing entrées, appetizers and desserts, with chefs utilizing techniques and styles stretching the imagination. Seeds Of The Revolution Every chef worth his paring knife knows that Lodge Cast Iron is extremely durable, with recipes prepared in ovens, over open flames and on induction stovetops, producing spectacular results time after time. NEW TAX BREAKS FOR HIRING PREVIOUSLY UNEMPLOYED PEOPLE By Mark Strippy, Executive Director of Payroll Services, Heartland Payment Systems® Job growth in the restaurant industry is expected to ramp up in 2010, according to the National Restaurant Association’s 2010 Restaurant Industry Forecast. If you’re one of the employers who will be looking to bring on more staff before the end of the year, take advantage of two new tax incentives for hiring and retaining certain people who haven’t worked in the past 60 days. The benefits are part of the Hiring Incentives to Restore Employment (HIRE) Act President Obama signed into law on March 18 of this year. The HIRE Act provides: A. Relief from the employer portion of Social Security Tax (6.2 percent) wages paid from 3/19/2010 to 12/31/2010 to new employees who were previously unemployed. There is no Medicare Tax (1.45 percent) exemption. Qualifications: 1. The hire date must be after 2/3/2010 and before 1/1/2011. 2. The employee must have been unemployed prior to the hire. Unemployment is defined as not having worked more than 40 hours in the 60 days prior to beginning work at the client. The employee must sign an affidavit certifying this fact. 3. The hire can be for a new position or to replace an employee but only if that former employee voluntarily resigned or was terminated for cause. The hire cannot replace an employee who was laid off. 4. The employee cannot be related to the employer or related to or a dependent of anyone owning 50 percent or more of the employer. substances that readily burn. You simply load the material in the open combustion chamber, ignite the material and flip a switch. An internal fan creates a suction that pulls the smoke through the chamber and out the Smoking Gun’s barrel. A flexible rubber tube allows you to direct the smoke directly onto the food, bubble it through the liquid or inject it under the lid of a cooking vessel. Here are some of the culinary 37 creations made possible with the PolyScience Smoking Gun: • Smores tart consisting of a graham cracker crust, a chocolate ganache filling and a smoked marshmallow meringue topping. • Cold smoked whitefish filets. • Smoked chocolate ice cream. • Apple-wood smoked oven-roasted chicken. • Cigar-smoke infused Manhattan. • Smoky Hemingway daiquiri. • Martini topped with a cherry-wood smoked Laphroaig foam. • Smoked Four Roses bourbon. For more information, call 800-2297569 (U.S. and Canada) or 847-6470611, visit www.cuisinetechnology.com or stop by booth 7247. capabilities, offering more profitgenerating, usable outdoor space. • With the high capacity burners of the HO series, Calcana units heat more space effectively with less equipment. • No glowing parts not only translate into safety but also into low operating cost as energy is converted into infrared heat and not light. • Easy light, three-try, electronic ignition (no pilot lights) reduces downtime and maintenance. • Units feature a low voltage control panel which can be located remotely, allowing the operator to turn the heater on and off and adjust the level of heat for the conditions of the day as well as for patrons’ desired comfort. These heights of performance are backed by 114 years of perfecting our metal formula in their South Pittsburg, Tenn. foundry. And now they’ve taken cast iron to another level: foundry seasoning. With Lodge Logic, a soy-based vegetable oil baked onto their servingware and cookware, restaurants can use Lodge items right out of the box—eliminating valuable time and money spent seasoning cast iron for tabletop use—and sparking flames of the Lodge Cast Iron Revolution! Some people might think the sizzle of steaks and fajitas on Lodge servingware is the crescendo of the revolution. Actually, it’s the opening act. Like any drama, there are more characters than they could ever list on this opening playbill. For the full story, visit booth 5621 during the NRA show. Check out all the amazing Lodge Cast Iron servingware, underliners and other items that are the talk of the culinary world. And before you know it, you’ll be a leading advocate of the Lodge Revolution. Bon Appetit, y’all! For more information, call 423-8377181 or visit www.lodgemfg.com. 5. Rehires qualify if they meet the conditions above. 6. The employer cannot receive the Workplace Opportunity Tax Credit (WOTC) on any wages paid while receiving HIRE Act benefits. A client that wants to claim under the WOTC with respect to a qualified employee can elect not to participate in the HIRE benefit. 7. Other conditions may apply. Process: 1. There will be no change for the first quarter 2010 Form 941 or payments. Wages from 3/19/2010 to 3/31/2010 will be used as credits for the second quarter. 2. Beginning in the second quarter, federal payroll tax payments may be reduced to account for the relief on qualified new hires. Form 941 will have provisions to account for the employer relief. weeks receive at least 80 percent of wages he/she receives in the first 26. For example, if an employee was paid $10,000 in the first 26 weeks, he/she must earn at least $8,000 in the last 26. Process: The employer may take a credit for each qualified new hire subject to provisions A or 6.2 percent of the employee’s wages up to $1,000 per employee. This credit is taken against the employer’s business income taxes and will be claimed on the 2011 income tax return. Note that employers may claim both the Social Security Relief and the Business Tax Credit. Wages paid to employees who can claim the foreign earned income exclusion do not qualify for either. These credits add up quickly and can save you a substantial amount of money. For more information, visit irs.gov, or contact Heartland Payroll Services at 877-729-2968, ext. 4400, or heartland paymentsystems.com/payroll. Please also B. A separate Business Tax Credit of up to $1,000 per employee, if the employee is kept on for 52 weeks. Qualifications: The employee(s) must work a minimum of 52 weeks and during the last 26 Consistent heat along the entire length of the unit, and the ability to deliver soft, gentle heat on mild days or melt snow in cold weather, make the PHHigh Output Series the first choice for outdoor patio heating. All units are CSA designed certified to AGA/CGA standards for North America. For more information, call 800-7786729, e-mail [email protected], visit www.calcana.com or stop by booth 644. Continued on Page 117 40 Tuesday, May 25, 2010 COOKSHACK INTRODUCES A FIRST-OF-ITS-KIND CHARBROILER Industry leader Cookshack has once again broken the barrier by creating a charbroiler that cooks with the consistency of gas and the flavor of real wood smoke. This electronically controlled 100 percent wood pellet-fired charbroiler eliminates the problems of lack of flavor, heat inconsistency, fuel storage and ash disposal, making it easier and cleaner for restaurants to serve their customers delicious grilled foods. One major problem restaurants face when using a grill is the dirty mess the log ashes leave behind. Cookshack’s pellets leave behind only about 3 percent ash—a fraction of the 30 percent ash produced by logs. The ashes can be taken out in a saucepan rather than a big trash can. Disposal is safe and quick, without the risks associated with the large amount of hot ashes from wood logs. Employees are not in danger of being burned and dumpster fire danger is eliminated. With less ash output, cleaning bills won’t be so high. One Charbroiler owner stated, “This grill won’t coat the entire restaurant in a light dusting of ash every night. I worked for a chain that cooked on a logfired grill and the cleaning bills were enormous. We had to have an outside crew in every store, every day, to clean WEBSTAURANTSTORE.COM OFFERS ADVANTAGES FOR FOODSERVICE PROFESSIONALS WEBstaurantStore.com, the industry leader in online distribution of foodservice equipment and supplies, offers convenient, one-stop shopping for restaurant equipment, disposables, furniture and supplies. WEBstaurantStore.com thrives off of innovation and price competitiveness with its strictly Web-based presence. By using technology to eliminate the costs of traditional distribution methods, WEBstaurantStore.com is able to bring its customers the highest-quality products at the lowest prices. Busy foodservice professionals have the opportunity to place and receive orders without leaving the comfort of their restaurants with WEBstaurant Store.com’s innovative shipping system working quickly and efficiently behind the scenes for them. By creating enduring relationships GREEK ISLAND SPICE: ARTISAN, DEFINED By JoAnne Theodore, President of Greek Island Spice I was doing a little research to better understand exactly what the term “artisan” actually means. So, of course, I went straight to Wikipedia. “an adjective to refer to the craft of hand making food products.” Nothing helpful there. But then, I stumbled upon a timeless morsel of wisdom. “The artist is he who detects and applies the law from observation of the works of genius, whether of man or nature. The artisan is he who merely applies the rules which others have detected,” by none other than Henry David Thoreau. Now here was some real insight into why artisan products are so special. As artisans, we have the daunting task of applying “works of genius” in a modern world. Here we are, surrounded by mind-bending technology, yet the simple laws of culinary perfection remain unchanged. As a Greek, and great lover of ATTRACT NEW CUSTOMERS WITH FGF BRANDS SANDWICH FLATS Bagels, pita bread, mini-loaves, spongy focaccia, sliced bread and even wraps in the foodservice arena are so…2009. Trend-watching foodservice operators across the country are moving to FGF Brands Sandwich FlatsTM. These are tasty, high-fiber, high-protein flatbread sandwiches, made with natural ingredients. Oh, and did they forget to mention— they are low in fat and taste superior to commercial, in-store versions of ultra-thin breads. FGF Brands Sandwich Flats can help foodservice operators attract new customers, particularly women and young adults, who tend to be more conscious about their weight and what they eat. “Thin is in” among this consumer set, and Sandwich Flats help gain their traffic. Offer it…and they will come! FGF Brands ultra-thin Sandwich Flats are ideal for making sandwiches, hamburgers, tuna melts or even minipizzas. Foodservice operators who have Restaurant Daily News the dining rooms from top to bottom. Hanging light fixtures, pictures, everything. Anything that puts out less ash will be greatly appreciated by restaurateurs.” Cookshack’s electronically controlled pellet-fired system has many other advantages that are most impressive. Pellets are readily available, take up little space and can be stored inside. Cookshack’s pellets are kiln-fired, eliminating all dangers of pests and chemicals, and are packaged in pest-free plastic bags. The pellets are introduced into an internal firepot by an auger which requires only a small amount of electricity to operate. Grill temperatures remain consistent because the system knows exactly when to add more pellets to the firepot. This pellet feed system has been field-tested and proven to work over years of use in thousands of Cookshack pellet smokers. The Charbroiler is made of high-quality stainless steel, and is NSF and ETL approved. As with all Cookshack products, the Charbroiler comes with a 30-day money back guarantee—if you are not 100 percent satisfied, return within 30 days for a full refund, credit or replacement. Cookshack is one of the world’s leading smoker oven manufacturers, located in Ponca City, Okla., with almost five decades of manufacturing experience in the foodservice equipment industry. The company also offers a complete line of barbecue sauces, spice blends, woods, wood pellets and accessories. Visit www.cookshack.com or call 800-423-0698 for more information. Cookshack will be presenting their new Charbroiler along with their commercial smokers at booth 1585. with key vendors, WEBstaurantStore .com has developed a system in which many non-stock items may be shipped directly from the manufacturer to the customer. This system saves valuable warehouse storage space while passing on lower costs throughout the supply chain. WEBstaurantStore.com’s shipping department operates seven days a week. They employ the latest innovations in advanced technology to ensure that orders are shipped within one business day. Nearly all orders placed before 2 p.m. EST ship out on the same day. With more than 20,000 products available, organization in product picking is not only a convenient solution for increasing productivity, but also a necessary one. To meet these needs, WEBstaurantStore.com uses revolutionary order-picking equipment within its warehouse. Using cutting-edge warehouse management software custom-designed by in-house professionals, WEBstaurant Store.com is able to effectively monitor all orders from the time they’re placed to their destination. With so much innovation abounding at WEBstaurantStore.com, it’s no wonder that the company has claimed the position as the industry leader in online distribution of foodservice equipment and supplies. Visit www.webstaurantstore.com for more information. history, the truth remains that for thousands of years humans have loved to eat. The concept of grinding up aromatic and fiery tidbits sourced from the earth is a culinary tradition passed from generation to generation. Wars, conquests and famines have left their mark on what has ended up in the bottom of a cook’s mortar and pestle. Today, we throw it all in a food processor, but the “genius” remains. I guess this is my mission as President of Greek Island Spice. We are upholding centuries-old culinary tradition through artisanship. We implement those gems of wisdom into concoctions for a fast-paced, technology-driven world. Our wholesome recipes utilize fresh ingredients to create amazing pestos, marinades, curries and finishing sauces from around the globe. Each recipe is prepared fresh and hand-packed to order in our HACCP run, third party audited plant. How cool is that! I love my job. taken a core item, such as a hamburger, and offered it on ultra-slim Sandwich Flats, report a significant increase in new traffic—individuals aiming to reduce their intake of carbohydrates, calories and fat. FGF Brands Sandwich Flats are available in two formats: Whole-Grain White and Multigrain. Particularly attractive to foodservice operators is the fact that with FGF Brands Sandwich Flats, there is no shrinkage and no waste. Fully baked FGF Brands Sandwich Flats are shipped frozen (nine-month shelf life frozen) and need only two hours to thaw for use in breakfast, lunch or dinner applications. What you thaw today is still good tomorrow! Once thawed, FGF Brands Sandwich Flats have a five-day shelf even without artificial preservatives. Tired of customers asking you to “scoop out” their bagels? Want to attract ingredient-conscious consumers to a lighter lunchtime sandwich? Turn to FGF Brands Sandwich Flats for the solution. For details and recipe suggestions, visit www.fabulousflatbreads.com. For more information, stop by booth 3586. For more information, visit www.greekislandspice.com or stop by NRA booth 7227, North Hall in the International Pavilion. Restaurant Daily News Tuesday, May 25, 2010 GREEN-E ENERGY CERTIFIES GLACIAL ENERGY HOLDINGS’ GLACIAL RENEWABLE ENERGY CREDITS Glacial Energy’s customers can sign up for a Certified Renewable Energy option. Recently, The Center for Resource Solutions announced that the Multiple Mix REC product “Glacial Renewable Energy Credits” is now Green-e Energy Certified. Glacial Energy joins the growing network of renewable energy providers that offer products certified by Green-e Energy, the nation’s leading certification and verification program for renewable energy. “We are very pleased to announce that Glacial Energy will participate in Green-e Energy by offering a certified renewable energy option to its customers,” said Andreas Karelas, Program Analyst. “Glacial Energy’s customized REC solutions have just made it even easier for businesses and institutions nationwide to reduce the environmental impact of the electricity they use.” Glacial Energy can now offer their commercial clients a flexible suite of renewable energy products. By purchasing Glacial Renewable Energy Credits, customers will support currently available renewable resources as well as aid the development of new renewable resources to be built in the United States. “Our customers have asked us for products that allow them to reduce greenhouse gas emissions associated with their energy use. Green-e Energy REC certification is part of our initial response,” said Joel Glassman, Vice President of Corporate Development. “We are now able to offer TEMPTRAK BY COOPER-ATKINS TempTrak by Cooper-Atkins® is a highly sophisticated Wireless Temperature Monitoring System designed to monitor readings 24/7, store data and alert the user of change in environment. As one of the early developers of a wireless temperature monitoring system designed exclusively for the health care environment, Cooper-Atkins has been at the forefront of monitoring temperatures since 1885 and now TempTrak is installed in more than 1,000 locations in the United States. Wireless transmitters placed in designated areas monitor temperature and humidity and transmit the results back to computer software. This information is saved into a database and monitored continuously every five minutes, 24 hours a day. TempTrak software creates automatic reports for any department on all information DIETZ & WATSON: ‘FROM OUR FAMILY’S TABLE TO YOURS’ Dietz & Watson’s refusal to compromise on quality is a tradition that has not wavered since the premium deli meat company was founded by sausage maker Gottlieb Dietz in 1939. Today, it remains a family-run business and has grown to be one of the top national sellers of deli counter meats and cheeses nationwide. The company is run by Gottlieb’s three grandchildren, Louis Eni, Chris Eni and Cindy Eni Yingling, who are overseen by Gottlieb’s daughter Ruth Dietz Eni, better known as Momma Dietz. At the age of 84, Momma Dietz can 57 our customers renewable products that meet the highest standards in the renewable energy industry.” Green-e Energy is the leading renewable energy certification and verification program in the United States. The program provides independent, third party certification to ensure certified renewable energy meets strict environmental and consumer protection standards. Providers of Green-e Energy Certified renewable energy agree to abide by the Green-e Energy Code of Conduct, and meet strict disclosure and truth-in-advertising requirements. All marketers of Green-e Energy Certified products undergo an annual verification audit to document that the company purchased and/or generated enough quantity and type of renewable energy to meet customer demand and marketing claims. The Green-e logo, the national symbol for renewable energy excellence, enables a growing number of consumers to easily identify high quality, certified renewable energy options, as well as everyday consumer products that are produced by companies that use renewable energy in their operations. Glacial Energy, directed by CEO Gary Mole, is one of the fastest-growing retail energy marketers in the United States, currently selling electricity to commercial, industrial and institutional customers in 16 markets where deregulation has been legislated. The markets Glacial Energy is licensed to do business in are New York, New Jersey, Massachusetts, Connecticut, Rhode Island, Maine, New Hampshire, District of Columbia, Delaware, Maryland, Ohio, Illinois, Michigan, Pennsylvania, Texas and California. Additionally, Glacial Energy will be selling natural gas in the near-future. For more information, visit www .glacialenergy.com or stop by booth 681. collected through the system. It provides corrective actions and monthly performance summaries for easy identification of problem equipment. When a transmitter identifies a monitoring point has fallen out of the pre-set range, it sends an alert notification via a variety of methods including pop-up message, e-mail, voice alert or page. The TempTrak Wireless Temperature Monitoring System eliminates the time and expense of manual temperature collecting and uses “Alert Escalation,” which means no alert goes unanswered. The system can provide years of history and data can be stored indefinitely. TempTrak Version 4.4 is now available with updated features and multiple speed enhancements! For more information, call 860-347-2256. be seen in Dietz & Watson’s new advertising campaign, and now her name can be seen in refrigerators across the country. Adding to Dietz & Watson’s collection of more than 450 premium products, she is launching a new homestyle signature collection of Momma Dietz Original Recipes. The line features family favorites like Premium Roast Chicken and Pot Roast of Beef made straight from recipes in Momma Dietz’s personal cookbook. All are hand-tied and slowroasted with vegetables and natural seasoning, just like Momma prepares for her family. If anyone knows how to cook a family meal, it’s Momma Dietz. “At the Dietz household, family dinners are a big deal, and we know the importance of sitting down at the table together for a delicious meal,” said Momma Dietz. “Our customers are like our family, and I’m proud to share some of my family’s favorite meals with them.” From a Healthier Lifestyle line to an array of Deli Complements, the new Momma Dietz Original Recipes collection is the most recent example of Dietz & Watson’s commitment to creating an unparalleled variety of quality products. While many companies might scrimp on ingredients, each of Dietz & Watson’s 450 products is made from the freshest, natural ingredients and never contains artificial flavors, colors, fillers or MSG. For more information, please stop by booth 2872 or visit www.dietzandwat son.com. You can also call Dietz & Watson at 800-333-1974 and ask for sales. 60 Tuesday, May 25, 2010 WATCH SALES SKY ‘ROCKET’ DESPITE TOUGH TIMES Business owners are attempting to improve efficiency and productivity due to the current economic climate, not only because it’s the right thing to do but also because their livelihood may depend on it. Increased efficiency, in conjunction with reduction of waste generation, yields tremendous economic and environmental benefits. Establishing new, innovative ways to cut waste benefits more than the planet, returning green to the bottom line. A positive public environmental image can help create market opportunities with consumers who value healthy, wholesome food, including “green” products. When it comes to whipped cream, RocketTM systems can dramatically increase your cash flow and profits, improving quality and reducing your operating costs without decreasing portion size or increasing prices. The Rocket is simple to use, extremely durable and environmentally friendly. The current recession has forced everyone to take a good look at his or her establishment, and make changes for better, more efficient operation. Rocket whipped cream dispensers are unparalleled, offering the capability to provide your customers with premium quality fresh real whipped cream at a 50-75 percent savings compared to other methods. Foodservice professionals are focused on costs, expenses, profits and losses more so than in prior years. The Rocket provides a way to maximize profits, eliminate waste and deliver the highest in quality whipped cream, enhancing XLERATOR HAND DRYERS NOW AVAILABLE WITH CUSTOMIZED COVERS The new industry standard hand dryer, which dries hands three times faster than traditional dryers, can now be branded with unique logos and artwork. Excel Dryer Inc., a leader in the manufacture of American-made hand dryers, now offers exclusive digital imaging technology that allows buyers to design their own high-speed XLERATOR® hand dryers with company or restaurant chain logos or any other high resolution image. Excel Dryer’s imaging technology allows the dryers to be branded with a fully integrated design, rather than a sticker or other surface brand that could easily be marred or removed. Buyers can supply their own digital artwork or develop the AN AFFORDABLE POLYMER: TERRAZZO LOOK, FOR DINING ROOM FLOORS An industry-leading professional, Vinicio Tresin is a native of Italy, where he earned his doctorate at the University of Padova. His international experience includes the planning, design and coordination of major polymer floor overlay installations in wide ranging locations both here and abroad. Dr. Tresin is based at Crown Polymers U.S. corporate headquarters in Huntley, Ill. CrownVenetian™, yet another Crown Polymers exclusive, is an inventive and cost-effective way to create the classic look of Terrazzo, without its high price and cumbersome and time-consuming installation requirements. Dr. Tresin stated, “This product is a significant development for our company. It is an important addition to Crown Polymers extensive line of decorative floor overlay products. CrownVenetian will find its way into settings where traditional terrazzo floors are desirable but cost-prohibitive, or impractical.” Tresin goes on, “CrownVenetian floor system offers the same cosmetic appearance as traditional terrazzo. Essentially, it is a combination of cement and polymer available in white or gray formulations. This means that marble or porcelain chips, recycled glass, stones or other fine aggregates can be added, just as in traditional terrazzo installations. Terrazzo requires extensive grinding and polishing, whereas, CrownVenetian only requires one grinding process to a smooth finish. Once the grinding process is complete, a clear or tinted topcoat can be applied to create the desired finished effect and a safe walking surface.” SOUSVIDE SUPREME: AN INGENIOUS APPLIANCE FOR RESTAURANT KITCHENS What chef, restaurateur or kitchen manager would turn away a “secret weapon” that turns out flavorful, fail-proof dishes every time? That magic new product or appliance that will not only pay for itself quickly, but one that is easy to use and can help save time and money, while also drawing customer intrigue: Introducing—the SousVide Supreme. Developed by physicians and well-respected nutritional experts Drs. Michael and Mary Dan Eades of Restaurant Daily News your business now and assuring it will flourish for years to come. The Rocket is the only whipped cream dispenser of its kind, and its unique design will increase operational efficiency. Unlike other methods, with the Rocket whipped cream is dispensed through a flexible hose so multiple portions are served efficiently, and the spring-actuated dispensing control regulates the flow of the whipped cream. The “power-flush” method simplifies the cleaning process as it enables the user to sanitize the Rocket without disassembling the entire unit. Knowing your cost is one of the most basic yet overlooked aspects of turning a profit. The Rocket enables the user to stretch their dairy dollar further. Each batch of whipped cream made in a Rocket produces considerably more whipped cream than the same amount of cream would yield by other methods. There is a cost associated with nearly every business decision, but one cost that is not always considered is that of doing nothing. Considering both the ecological and economic impact, the Rocket has helped improve the reputation and bottom line of many foodservice establishments. At a time when economic conditions are forcing business owners to be more conscious about costs and waste, improving your whipped cream quality will save you money by increasing customer loyalty and earnings, making the Rocket a very profitable investment. Gruenewald has been manufacturing quality whipped cream equipment since 1952. They are leaders in industry innovation, and all Gruenewald products are proudly made in the United States. For more information about Gruenewald products, visit www.whipcream.com. To see the full line of Rocket Whipped Cream Dispensers and the Refillo-WhipTM Charger, please stop by booth 5951. cover graphics with the help of Excel Dryer’s design team. This new option enhances the already extensive XLERATOR line, which to date includes the following cover styles: • Traditional white. • Brushed stainless steel. • Vandalism-resistant bulk molded compound. • Fingerprint-resistant textured graphite. • Chrome plated. • Custom colors for specific applications. “Our customers, in particular architects and interior designers, have asked for customized finishes for our popular XLERATOR hand dryers, and we’ve delivered,” said William Gagnon, Excel Dryer’s Director of Marketing. “Customized covers allow for continuity in restroom design. Attaching your logo to a product that is proven to eliminate paper waste and reduce energy usage also communicates a commitment to sustainability.” XLERATOR dryers can help facility managers save thousands of dollars annually by eliminating the need for paper towel dispensers and their maintenance. For more information, stop by booth 1662. Because CrownVenetian can utilize recycled materials, it is an ideal way to create a customized floor system with its own look, and be environmentally responsible. Further, CrownVenetian is “green.” It is free of potentially harmful VOCs with nearly no odor during application. In addition, Tresin reports that CrownVenetian will earn LEED® points while supporting sustainability and energy objectives. “Like all Crown Polymer floor systems, CrownVenetian is easy to clean and maintain. In many circumstances, it can contribute to the reduction of overall building costs. Moreover, because the polymer creates a monolithic bond with the concrete, a CrownVenetian floor is durable and considered a wise investment, and it may last as long as the concrete itself,” shared Tresin. According to Tresin, “We are finding that many of our customers are placing CrownVenetian in residential settings, including kitchens, recreation rooms and basements. Other applications include corporate offices, hallways and lobbies as well other areas subjected to pedestrian traffic.” Dr. Tresin continued by saying, “Retailers seem to be pleased with the elegant effect that can be achieved by combining this remarkable material with colorful medias and a little imagination.” CrownVenetian is one of many innovative decorative polymer floor overlays formulated and manufactured by Crown Polymers in response to market demand. According to Dr. Tresin, the best way to learn about CrownVenetian and the many other innovative Crown Polymers products is to “visit Crown Polymers’ booth 1979 and see samples that will stimulate your imagination.” For more information, call 888-7321270, visit www.crownpolymers.com or stop by booth 1979. Eades Appliance Technology LLC (EAT), the SousVide Supreme is the first—and only—water oven designed specifically to simplify the sous vide process. Its easyto-use interface allows chefs to control exacting time and temperature with a single push of the button. The compact countertop appliance then automatically regulates the water temperature throughout the water bath to within one degree Fahrenheit. The precision is so accurate that sous vide experts, such as Chef Richard Blais, are finding the economical SousVide Supreme to rival, and even exceed, the results of commercial sous vide units that cost thousands of dollars. Continued on Page 139 BESTOF SHOW 2010 Restaurant Daily News Tuesday, May 25, 2010 SWEETLEAF STEVIA SWEETENER— THE SWEET REVOLUTION Making the world a sweeter place…one packet at a time.™ Even from the very beginning, Jim May could foresee being part of a great food revolution when he first brought stevia to the United States and began selling products out of his garage 28 years ago. By adherence to high standards in producing products that are 100 percent natural, May has become one of the pioneers in a movement toward embracing healthier, organic food currently sweeping America. May is widely regarded as the “Father of Stevia” for his pioneering efforts. His company, Wisdom Natural Brands™, produces a selection of delicious stevia products including SweetLeaf Sweetener® packets, SweetLeaf Sweetener Stevia Tabs™ dissolvable tablets, and the SweetLeaf Stevia Plus® shaker bottle. SweetLeaf Sweetener tabletop packets also contain inulin, an all-natural vegetable soluble fiber found naturally in fruits and vegetables. Along with being 100 percent natural, SweetLeaf Sweetener® contains zero calories, zero carbohydrates and zero glycemic index, making it the ideal sweetener for the 21st century. “Today’s wise consumers are looking for a high-quality tabletop sweetener that has low calories and low carbohydrates to replace artificial sweeteners, while food and beverage producers are looking for a high intensity sweetener to replace aspartame, sucralose and high fructose corn syrup,” stated May. Jim May is more convinced than ever that the world is ready for a change to a great-tasting, natural, healthy sweetener. “I’m convinced stevia has the potential to significantly change the world for the better, including improving the health and wellbeing of people everywhere.” MENUMAX SHOWS YOU HOW INTELLIGENT YOUR RECIPES CAN BE Analyze Nutrition And Cut Costs With New Foodservice Platform MenuMax is the foodservice industry’s premier Web-based cost-control system. Only MenuMax is fully automated to help today’s foodservice professional maximize profits and gain operational efficiency with a host of business-building tools built into a convenient online platform. In addition to the benefits offered to foodservice operators, MenuMax strives to serve foodservice suppliers, including manufacturers, brokers, distributor organizations and distributor sales representatives. MenuMax offers unique opportunities to reach its community of users at the point of recipe conception. “From the start, we recognized that recipes are an art form, and we didn’t want to take away from that,” said Ronan O’Donohoe, MenuMax Vice President of Operations. “Instead, we empower the culinary artist with a new canvas. We want them to keep doing what they do, and in a matter of a few mouse clicks, let us capture the data they generate in the background. From costing to nutrition, INTRODUCING THE VERSA FOOD SERVICE SYSTEM FROM CAMBRO The Versa Food Service System provides custom designs without the custom price. This stylish, completely portable system goes anywhere and keeps food cold with either ColdFest® pans or Buffet Camchillers®. The smart design allows for easy set-up, storage and transport. The knock-down sneeze guards and tray rails allow for the unit to fit through a single, standard doorway. “Cambro’s Versa Food Service System takes cold food service to the next level by eliminating the need for ice,” said Chip Jarvis, Cambro’s V.P. of New Product Development. “We made the Versa Food Bar fully compliant with all 2011 NSF regulations while greatly enhancing the mobility and functionality of the entire unit.” Modularity is featured as all Versa Food Service System components connect easily to form multiple configurations. TAIWAN—BIG PURCHASES FROM A SMALL COUNTRY The island of Taiwan off the Southeast China coast is home to 23 million consumers whose purchasing power is outsized compared to the geographic size of the country and the population. Taiwan’s high levels of education and infrastructure support a booming economy based on high-technology and trade. First-time visitors are always impressed by the vibrant business culture and the general affluence of consumers. Because the culture places a high level of emphasis on food and dining, and because geography forces Taiwan to be a net food importer, affluent Taiwan is a fertile market for imports of both food products and equipment for foodservice applications. In fact, Taiwan is the 12th 85 Staying ahead of the competition in the restaurant business is an art defined by anticipating desires. Exceeding expectations is rewarded with return visits and word-of-mouth endorsements. That is why cutting-edge restaurants such as the nationally-renowned Blue Hill at Stone Barns serves SweetLeaf Stevia Sweetener to their guests. Popular restaurants catering to a wide-ranging clientele like Hyatt River Walk in San Antonio and Rockefeller Center in New York City appreciate the opportunity to offer a premium natural product like SweetLeaf Stevia Sweetener on their dining tables. SweetLeaf™ is elegantly pure and well-suited to virtually every diet. Chefs are also discovering the endless uses SweetLeaf Stevia® provides in cooking and baking. SweetLeaf is teaming up with the chef of a Five Star Manhattan restaurant to develop even more taste-tempting sensations. The versatility of this natural sweetener is a welcome addition to the professional kitchen where creativity connects with the leaner, sweeter future your customer is striving toward. The Sweet Revolution is here. Chefs who choose to explore its full potential along with restaurants that have correctly discerned growing customer demand for healthy, natural options will be praised for their innovation. Indulging your patrons will also simplify your supply list. Because SweetLeaf Stevia Sweetener is 100 percent natural, you no longer need to choose between calorie- and carbohydrate-laden natural sweeteners versus no calorie, no carbohydrate artificial sweeteners. It’s the best of both worlds in one delicious, healthy sweetener. SweetLeaf Stevia Sweetener is the ideal sweetener for the 21st century. For more information, call 480-9211373, visit www.sweetleaf.com or stop by booth 1064. we believe we have created a kitchen tool that every chef will want to use.” National Restaurant Show attendees are invited to enjoy an exclusive 30-day trial membership. Using free recipes available to all users or their own time-tested favorites, operators can easily calculate food costs, analyze nutritional content, plan courses and menus, resize recipes by yield, portion size or baker percentage, and share recipes with colleagues. The highly advanced technology in MenuMax is the result of 25 years of foodservice industry expertise. The MenuMax team—several of whom are former restaurateurs—consulted with chefs, manufacturers and distributors to create the ideal game-changing application. MenuMax also brings users the strengths of its partners, who are experts in their respective fields: ESHA Research, AFS Technologies, the American Culinary Federation and The Food Channel. MenuMax understands the daily challenges chefs face in the selection, costing and consistent preparation of recipes, whether preparing a meal to serve two or catering an event for 2,000 patrons. MenuMax subscribers will pay $29.95 monthly or $299.50 yearly. For more information, visit www .menumax.com, call 877-MENUMAX or stop by booth 212. The Versa Bar and Versa Work Table are both available in 5-foot (152 cm.) and 6-foot (183 cm.) models. The Versa Work Table does double duty as a prep station or cold beverage and packaged food merchandiser. The Versa Equipment Stand can be used on its own or connected to the Versa Bar or Work Table as a check-out counter. The components are all built with all-weather material that is easy to clean. Whether it’s space considerations, frequent menu changes or merchandising requirements, the Versa Food Service System offers unequaled versatility. For more information on the Versa Food Service System, visit www.cambro.com or contact the Cambro Sales Department at 800854-7631. largest trading partner of the United States and the sixth largest importer of U.S. food and agricultural products. By 2007, Taiwan’s foodservice sector reached sales of nearly U.S. $10 billion. By 2009, total food and agricultural imports totaled more than U.S. 10 billion. General affluence and the growth of twoincome families have resulted in more income and less time. As a result, dining out is a high-growth industry. Options for dining out are plentiful, and competition among these various options is fierce. In addition to a flourishing hotel and About Cambro Cambro Manufacturing is headquartered in Huntington Beach, Calif., and is a leading manufacturer and supplier of equipment and supplies to the foodservice industry worldwide. For more information, visit www.cambro.com or stop by booth 3200. foodservice sector with many different varieties of cuisine, Taiwan is also highly developed in the retail food sector, featuring hypermarkets such as Costco, Carrefour, RT Mart and Geant, and more than 10,000 highly developed convenience stores including 7-Eleven, Family Mart and Hi-Life. All of these chains feature private label brands. Additional high-end retailers like Sogo, Mitsukoshi, City Super and Jason’s Gourmet Market demonstrate the Taiwanese ability to Continued on Page 139 88 Tuesday, May 25, 2010 MVP GROUP OFFERS OZONE PURIFICATION EQUIPMENT FOR THE FOODSERVICE INDUSTRY The recent stories of food contamination reported in the media serve to highlight the need for the food industry in the United States to seek better, more effective methods of ensuring the safety of food products. In the vast majority of cases reported, the culprits have been identified as Escherichia coli, Salmonella enteriditis, Listeria monocytogenes and other pathogens found in fruits, meats, shell fish and other foods consumed by the public. The results of these cases of contamination have been serious illnesses, and in some cases, fatalities. The (FDA) Food & Drug Administration’s approval of applied ozone in food safety practices (2001) serves to provide the basis for expanded use of ozone in food processing with applications ranging from produce washing to recycling of poultry and seafoods to wash water sterilization. Ozone, first discovered in 1840 (Schonbein), began being utilized as a disinfection agent in the production of potable water in France in the early 1900s. The majority of early development was limited to Europe where it became more widely used in drinking water treatment. The potential utility of ozone to the food industry lies in the fact that ozone is 51 times more effective than chlorine bleach, kills bacteria 3,000 times faster than chlorine and has been shown to be effective over a much wider spectrum of microorganisms than chlorine and other disinfectants. Complementing the effectiveness is the fact that ozone, unlike other WHIRLEY-DRINKWORKS! CELEBRATING 50 YEARS OF PROMOTIONAL PRODUCT INNOVATION Do you remember the Moo Cow Creamer and the black and white push button salt and pepper dispenser? If so, you remember the late 1960s and the first product innovations from Whirley Industries. Back in the ’70s, they stake claim to creating the first refill coffee and fountain travel mugs for the convenience store channel. And who can forget the neon sport bottle craze in the 1990s and the launch of the first 100-oz. insulated mug! In 2004 they purchased DrinkWorks, a custom product design company with Asia production capabilities and the innovation continues! Hot News Their latest and one of the most exciting industry innovations is “ValidFill,” a patented RFID beverage cup technology that allows a client to offer self-serve fountain refill beverage vessels with FULL CONTROL…that means removing customer theft/pilferage and decreasing labor costs while providing amazing convenient customer service! Visit their booth 3038 for more information on this revolutionary solution to self-serve. Whirley-DrinkWorks! has created hundreds of innovative products and Restaurant Daily News disinfectants, leaves no chemical residual and degrades to molecular oxygen (regular H2O) upon reaction or natural degradation. The fact that ozone has a relatively short half-life is both an asset and a liability to practitioners. As a result of the recent FDA ruling, it is anticipated that ozone in food purification processes will be greatly accelerated due to a number of factors: 1. The use of chlorine by the U.S. food industry is coming under increasing scrutiny by regulators due to toxicity issues and disinfection by-products (DBPs). 2. Ozone has been proven to produce greater lethality rates for microorganisms than chlorine or other chemical sanitizing agents, and is a green product. 3. The recent surface water rules promulgated by the U.S. EPA relating to chlorine and chlorine derived DBPs will undoubtedly stimulate operators to seek technologies which will assure discharge compliance. 4. The increasing cost of water resources (both makeup and discharge), together with the drive toward more conservation, will stimulate industry to seek treatment methods which allow recycling of product wash water and process water. 5. Monumental advances in ozone generation and applications technologies have continued to make the process more reliable and economical. MVP Group (booth 3952) has harnessed this revolution in ozone technology with their new series of Ozone Purification Equipment designed for the foodservice industry. Come witness for yourself how ozone can effectively reduce your exposure to foodborne illnesses in your establishment; increase shelf-life of your produce and seafoods while maximizing the bottom line! For more information, stop by booth 3952. programs across many channels. For theme parks they have created many custom products such as the custom molded Shamu Topper bottle or Disney’s light-up Tinkerbell Straw that increased food and beverage check averages. They also partner with 7Eleven on creating Marvel-licensed cups and character straws which continue to drive sales for Slurpee products. They have experience in working with both Coke and Pepsi on fountain programs to help grow restaurant fountain refill business as well as developing kid’s meal premium products to increase frequency. Whirley-DrinkWorks! has 50 years’ experience in understanding the main objective of all food and beverage managers which is to provide promotional solutions that: • Drive Trial: Provide give-away or incentive campaign products to support new store openings or the introduction of new drink and menu items. • Increase Check Average: Offer cool premium and up-sell products. • Build Frequency: Create refill loyalty programs and collectable/ continuity products. Whirley-DrinkWorks! is a familyrun manufacturing and design company started in 1960 by Bob Sokolski and his partner Hal Conarro and now employs more than 300 TeamMates at their headquarters located in Warren, Pa. In addition, they have a team located in Hong Kong that oversees Asia factory qualification, custom product production, quality control and testing. For more information, call 800-8255575, visit www.whirleydrinkworks.com or stop by NRA booth 3038. slab and E.Z.® Pan styles, fully cooked bacon strips and pieces and Chef-Finish™ bacon. Sugardale offers numerous flavor profiles including applewood-smoked and jalapeño bacon as well as different pack sizes and slice counts to meet the needs of any foodservice operator. Sugardale bacon pieces and ChefFinish bacon are excellent solutions for doesn’t matter. If it doesn’t help them get better at what they do, we’re wasting our time. What matters is being able to provide restaurant operators with a meaningful return on their activities. Henny Penny has always done a good job of staying focused on customer needs. These are challenging economic times. Investing in innovation is no longer optional. As a supplier, you have to apply your expertise and resources on what’s important to the restaurant operator…on what makes them better. And it’s what we’re going to keep on doing for them. See the new Evolution Elite open fryer at Henny Penny booth 3618 or www.hennypennyevolution.com. Bacon continues its reign as one of the most popular items on menus throughout the foodservice industry. It was ranked as the No. 2 trend of the decade by The Food Channel (www.foodchannel.com) and according to the National Pork Board, bacon has grown across nearly all menu parts for all foodservice chain sectors (National Pork Board, 2008 Menu Opportunities). Many operators are adding bacon to sandwiches, salads and combination dishes, while others are using bacon as a flavor enhancer for other proteins. When it comes to bacon, Sugardale Foods is an industry leader. With more than 90 years of experience in the industry, Sugardale has bacon for any menu application. Sugardale’s vast selection of bacon includes traditional raw bacon in sliced Henny Penny (Con’t. from p. 1) Filtering is the key to longer oil life, so it became a question of how to make filtering fast and easy, and smart enough not to disrupt food production. First, we developed the SmartFilter Express™ to allow four-minute filtering per vat and allow the operator to keep cooking in the others. Cooking with less oil in the vat presented another challenge: The operator would constantly need to top off the vats with fresh oil. So we made that part automatic with our Oil Guardian™ technology, which keeps oil level constant and thus delivers consistent quality time and time again. Add these innovations together and the oil in the vat lasts up to three times longer than conventional fryers. Where the Evolution Elite really shines is its reduced impact on the environment. This innovative fryer reduces the amount of spent cooking oil returned to the environment, as well as the resources needed to manufacture, package and deliver fresh oil. You can’t get much greener. Now our customers have a fryer that achieves the same or better results while reducing their stores’ impact on the environment and saving them a bundle on oil, labor and energy in the process. I would certainly call that innovation. Every morning we get up and go to work producing relevant, practical solutions that help solve our customers’ problems. What we think is clever or innovative SUGARDALE: CUSTOMIZED SOLUTIONS FROM A NAME YOU TRUST face every day. A good example is the Evolution Elite. Here’s a fryer that cooks the same amount of food in the same time with 40 percent less frying oil. How can you do that? How did we do that? The Evolution Elite came about because we focused on developing a fryer that uses less oil. Why? Because our customers were focused on managing the cost of frying oil, which happens to be the highest single operating expense in most frying programs. We knew if our customers could keep their oil cleaner for longer they wouldn’t use as much of it to cook. Continued on Page 139 Restaurant Daily News Tuesday, May 25, 2010 CUSTOMIZED TABLEWARE BY BENNER CHINA & GLASSWARE in order to utilize the best form of advertizing…‘word of mouth.’ Scott Mills, General Manager, Benner China & Glassware, talks about his company’s trade show objectives. to introduce the foodservice industry to the world of branding, name recognition and portion control glassware. RDN: What is your outlook in general for this product line? RDN: Who are your target end users? RDN: How do you see the next year in terms of economy, sales, technology and product evolution? SM: We expect great growth in branding and name recognition. In this difficult economic environment, marketing to stay one step ahead of the competition can mean the difference between success and failure. SM: Our market target is the small regional chains and standalone independent operations. RDN: Tell our readers about your trade show objectives, plans, products, promotions, etc. SM: Our objective in Chicago this year is SM: I feel the economy is on the road to recovery. That said, the pent-up need to purchase new or replacement tableware should create a surge in demand for our products. As the economy improves, operators will need to build recognition with their establishment INDEPENDENT RESTAURANTS NEED COVERBOOM As an independent restaurateur, the clock ticks for anything that keeps you away from the kitchen or front of the house. You are busy, discerning and you need things to work quickly and efficiently to ensure that your time is spent creating amazing meals for your customers. Many target customers will get their first exposure to your restaurant online, so your website needs to communicate your story, telling them exactly what sets you apart from other independent restaurants in the area. The stakes are high, so keeping your website fresh, up-to-date and utilizing social media is critical in today’s online and mobile world. CoverBoom delivers an integrated Web marketing platform to bring it all together: A strong Web presence, social media integration, simple-to-execute email campaigns and website content that stays fresh over time. CoverBoom online tools are adaptable and programmed to give you control and spread your message out across multiple mediums in one easy step. CoverBoom tools work seamlessly together—updates, customer communications and social media posts are easy to set up and roll out. CoverBoom is specifically designed to broadcast your message, to tell your story, effectively using their streamlined platform. • Restaurant website differentiates you in the marketplace, tells your story. • Website content is simple to update daily so it stays fresh. BRING A TWIST TO YOUR TABLE WITH THE NEWEST DINNERWARE SHAPE It’s no secret that square dinner plates have added an exciting new dimension to tabletops in all sectors of the foodservice industry. This simple yet creative shape lends itself perfectly to food presentations of all kinds and to all dining occasions including breakfast, lunch and casual or formal dinners. Square dinnerware can give your tables a modern look whether you choose bold shapes or classic colors. Today, new twists are being put on the ever-popular squares that will elicit “oohs” and “aahs” from your guests every time you place your food presentation on the table. Cutting-edge manufacturers have added just the right twist to the classic square shape that gives the square a bold yet elegant look. EMI Yoshi has a wide assortment of geometric dinnerware selections, each with the look of fine china and the convenience of disposable. Its new SQUARE WAVES line is made of SOUTHERN ALUMINUM’S SWIRL SERPENTINE TABLE WITH TIER AND SPANDEX SKIRT Southern Aluminum’s Swirl® table was designed to provide a solution to their customers’ need for a “linenless” table. They enjoy collaborating with each of their customers and want to make their buying experience the best possible. The Swirl offers a permanently etched swirl pattern on their aluminum lightweight banquet tables. Each pattern is hand-etched, creating a table design that is unique. The aesthetic qualities of the Swirl table eliminate the use of linens, therefore saving money on laundry expenses. The durable stain- and scratch-resistant finish is economical yet sleek and stylish. Add a touch of class to any facility with their Satin, Copper, Tucson, Bahama Blue, Graphite and New Penny Swirl colors. These tables are offered in a 1'' (15 year warranty) and 1 ½'' (lifetime RDN: Please assess the marketplace as it relates to your product line. 105 products we offer. There is a limited availability in the market for customized tableware. RDN: To what do you attribute your company’s success? SM: Our success is due to our ability to react to the challenges we have been dealt. We have been in business for 26 years. Over that time we have learned to be more efficient and cost-conscious. SM: We feel the market is right for the For more information, write to 5329 Powers Ave., Jacksonville, FL 32207, call 904-733-4620, visit www.benner deco.com or stop by booth 1274. • Website photo gallery and displays effectively communicates the look and feel of your restaurant. • Google mapping and directory allows customers to find you easily. • Quick menu updates, POP, About Us page and contact information. • Events and e-mail marketing campaigns can be set-up and ready in advance. Events show up on your home page only when you want them to be there. • Instant Gift Certificates online and available to customers 24/7. • Search Engine Optimization (SEO) content to improve search ranking. • Social media integration—once you create an event it goes to the restaurant’s homepage, social media (Facebook and Twitter), and can be used with your e-mail marketing campaigns. CoverBoom is focused on giving independent restaurants the online tools to effectively and uniquely get their message out into the marketplace. Restaurants compete every day to deliver unique and exciting food that customers will love and return for again and again. CoverBoom is designed to help your restaurant break through the clutter and deliver a unique and independent message to target customers. CoverBoom delivers a strong Web presence, online gift certificates, social media, e-mail campaigns and consistently fresh website content to busy restaurants. It streamlines your marketing efforts for maximum results: increased revenue from existing and new customers. Visit CoverBoom in booth 1139E and register to win a free website! They’re giving away one each day of the show! Also register to win an iPad! The winner will be chosen and notified following the event. premium quality plastic which is a durable and practical choice for many of today’s restaurants. SQUARE WAVES capitalize on the hot trend of shaped dinnerware. This line of dinnerware is uniquely curved on each side to give your creative food presentations a new twist. Each plate is appropriately sized for any meal application including appetizers, desserts, salads, lunches and dinner occasions. The plates have deep rims to minimize spills and the sophisticated and stylish shape will add a fresh new look to your tables. EMI Yoshi manufactures disposable servingware for every type of dining occasion and for every type of foodservice operation and has been delighting customers with its innovative products and world-class customer service for more than 10 years. For more information, please call 732-248-5533, visit www.emiyoshi.com, e-mail [email protected] or stop by booth 5844. warranty) profile edge. The legs will support up to 2,000 lbs and are welded for added durability. The silent hinge tubes provide quiet set-up as well. Adding a tier to the Swirl Serpentine Table creates a stylish option for displaying and serving. Southern Aluminum offers a custommade spandex table wrap which covers the legs and instantly dresses up the folding tables. The spandex skirt is the perfect complement to the Swirl table. Coordinate your table with any of the many color options available. All Swirl tables come standard with a spandex attachment hook system which makes spandex application easy. You don’t have to break a sweat with Southern Aluminum’s distinguished, lightweight products because set-up and take-down is a breeze. The table’s edge provides effortless grip for anyone to carry. In addition, the Swirl table is constructed of 100 percent recyclable aluminum. Recycling aluminum saves 95 percent of the energy it would take to make new metal from bauxite ore. All of their products are backed with a no questions asked guarantee…“as long as you own it.” The Swirl—who says tables can’t be cool? For more information, call 800-2210408, visit www.southernaluminum.com or stop by booth 1901. 108 Tuesday, May 25, 2010 EXCITING NEW SUN DRIED TOMATO PRODUCTS FROM VALLEY SUN For quality and the largest variety of sun dried tomato products in the country, VSP Products Inc.—Valley Sun is the place to go! For more than 100 years, Valley Sun has been producing sun dried products with pride and integrity. VSP’s tomatoes are harvested at the peak of ripeness and meet and exceed the strictest California state inspection standards. As part of the Morning Star Co. family, Valley Sun uses only the finest California grown Roma style tomatoes and you can trace their products from seed to shelf. Dryin’ In The Sun! Valley Sun tomatoes are dried in the sun on their nearly 80-acre paved dry yard at the world’s largest and most advanced processing facility, where state-of-the-art technology and equipment assure a product of unparalleled quality. Just one of the reasons why Valley Sun is the leader in sun dried tomatoes. From halves and julienne and product in olive oil to diced and sun dried powder, you are sure to find anything you are looking for at booth 5020 at the NRA Show. Looking for something new and exciting? Try a sample of the new Toss ‘N Topping Fruit Medley, a mix of julienne sun dried tomatoes lightly tossed with oil, Italian-style seasoning and delicious dried fruits. A sweet and savory taste treat! Other new items include Sun Dried Tomato Bruschetta, Pesto and their new Water Packed Sun Dried Tomatoes with Seasoning. FANCYHEAT INTRODUCES PARTY BUFFET PACK AT 2010 NRA SHOW For over a decade FancyHeat® has been the leader in the chafing dish fuel market with innovative products. With this in mind the company once again finds itself displaying their innovative thinking with the introduction of their new home use Party Buffet pack. Along with all of the other FancyHeat product lines, the new FancyHeat Party Buffet pack offers many of the innovative ideas that have made the company so successful since the inception in just over a decade. What makes this buffet party pack different than the others, one may ask? Let’s start with a newly designed FancyHeat “two piece safety interlocking rack™” that offers incredible safety when handling hot foods requiring chafing fuel to keep the food hot while ZEROLL CELEBRATES 75 YEARS OF TRADITION AND INNOVATION The Zeroll ice cream scoop was invented in 1935 and is considered the first modern ice cream scoop. The scoop contains heat conductive fluid inside the handle. The heat from your hand warms the fluid, which in turn defrosts the ice cream, making it simple to scoop a bigger looking portion by eliminating compression, and providing 20 percent more scoops of ice cream per gallon. The Zeroll scoop has become an American icon and is on display at the Museum of Modern Art. It is often hard to improve upon perfection, but Zeroll has done just that. Zeroll is releasing their dishwasher-safe version of their scoop at the NRA show. The new scoop has an improved protective coating that can withstand even the harshest dishwasher environments. The Zeroll scoop is made in America. Zeroll’s ergonomically-designed portion control dishers are specified in many well-known restaurant chains, hotels and cafeterias worldwide. Zeroll UMI INC. PROVIDES EVERY PIECE TO THE MARKETING PUZZLE Brooke Furness-Pollock, Founder and President of UMI Inc., a marketing and advertising agency based in Dallas, Texas, discusses what makes their company stand out. RDN: There seems to be quite a buzz in the restaurant industry around UMI’s online Marketing Toolkit. How is this product helping your restaurant clients succeed in this challenging economic environment? BFP: Our proprietary Web-based Marketing Toolkit allows a multi-unit chain to manage all of their marketing activity within a dynamic, easy-to-use, virtual platform. This system is a Godsend for any chain that is struggling with the volume and complexity that comes with managing a vast array of marketing programs and materials over a network of different users. Imagine giving each unit the power to execute any imaginable marketing program with a touch of a button: Customize and print POP and marketing materials, perform detailed trade area analysis and launch marketing programs that capitalize on what you see, mine your customer database and then execute e-marketing and direct mail communication, and much, Restaurant Daily News Looking for a less expensive sun dried tomato? We’ve got them as well! Check out the new line of Ready To Eat (Imported) and Ready To Serve (Domestic). These items are higher in moisture and therefore less expensive. Sun dried tomatoes exemplify the ideal ingredient for today’s fresh food products. Top Chefs know to specify sun dried tomatoes when intense tomato flavor, healthful nutrition profile, versatility, convenience and value-added appeal head the list of product criteria. Equally important, sun dried tomatoes offer end users a year-round, reliable source for pleasing tomato identity and taste. Don’t stress about tomato shortages or rising prices. Sun dried tomatoes are available throughout the year at the same low price. VSP Products’ sun dried tomatoes are easy to order! Let your favorite distributor know that you want your sun dried tomatoes from VSP Products Inc.— Valley Sun and let them know that they are stocked at DOT Foods, a national re-distributor. Most distributors are already using DOT foods each week so there should be no problem getting your new products to you fast! While at the NRA Show, visit them at booth 5020 and meet Chef Lou Petrozza (pictured) from Season 4 of FOX TV’s “Hell’s Kitchen.” Petrozza will be available to talk to you about sun dried tomato recipes, sign autographs and give you the scoop on being on a national reality TV cooking show. For more information or to order samples, please contact Chuck Perry, National Sales Manager, at 585-3309277 or visit www.valleysun.com. serving. The upper portion of the rack can be handled to fill the water pan, eliminating the possibility of carrying the rack with lighted fuel cans that could fall and create a fire hazard when not used properly. Retail store owners will love its packaging! Because the FancyHeat Buffet Party Pack comes in two pieces, it is half the size of your traditional rack size. That means a store can put double the amount of buffet packs out on the store floor and customers can conveniently fit them in their shopping carts. It also makes for easy transport home. Each FancyHeat Party Buffet Pack comes with the “two piece safety interlocking rack,” two plastic serving utensils, two food trays and a water pan. Each FancyHeat Party Buffet pack will also contain two cans of the company’s premier fuel line. For more information on FancyHeat products, visit booth 7547 at the NRA show. manufactures a full line of dishers from 0.34 ounces to 4.86 ounces. In time for NRA 2010, Zeroll is unveiling its improved disher with many new heavy duty components. It will maintain its standard color-coded handles on all 13 sizes for quicker identification. The stainless steel bowls are now thicker with a larger scraper blade. The shaft has been changed from hollow to a solid stainless steel structure. The Zeroll disher already did not utilize springs, but with an improved gear made of stainless steel, it makes the disher even easier to use and virtually indestructible. Third, but definitely not the last improvement you will see from The Zeroll company is the new line of kitchen utensils, Ussentials. Stir and serve in style, the most essential kitchen utensils will now hold the Zerroll name. Ussentials will feature 67 items, all with the same ergonomically designed, easy grip handle. From large whisks, serving spoons, pizza wheels, peelers, graters and many more, Ussentials is essential in every kitchen environment. The complete line will be available in both a stainless steel and a durable quality nylon that is heat-resistant up to 450°F. There are several colors to choose from. Visit booth 1815 to see more of The Zeroll products featured. much more! As our current clients such as Steak ‘n Shake, Dairy Queen, El Pollo Loco and California Tortilla will attest, this product represents the future of restaurant marketing. problem is—most companies don’t have the expertise or resources that it takes to reach-out and communicate with these customers on a local level. This is what UMI does best. We work with both corporate and franchise communities to design and execute an assortment of customized Local Store Marketing [LSM] programs. We execute proven marketing programs on a national level and then turn right around and run these programs on a store-by-store basis. The emphasis is on cost-effective, strategic, one-onone marketing to core—and potential core—customers. RDN: That sounds amazing; what strategies are contributing to your clients’ success? BFP: The key to success in this market is getting back to basics. You must be forging a one-on-one relationship between the local restaurant and the individual consumer. Everyone knows that most customers come from a one-to-three mile radius of each restaurant location. The As a result, our business has never been better! Our clients are among the most successful in today’s challenging market. Continued on Page 117 Restaurant Daily News Tuesday, May 25, 2010 INTERACTIVE CELL PHONE-BASED GUEST FEEDBACK SOLUTION UMI Inc. (Con’t. from p. 108) Touchwork, a leading developer of mobile enabled business solutions, has launched an interactive text messagingbased guest feedback solution for campus and corporate dining facilities. The system enables dining room managers to get immediate feedback from guests about their dining experience using their cell phones. Guests are prompted to provide feedback by sending a single text message to a short code—this includes rating their dining experience BFP: Before starting UMI, I served as Director of Relationship Marketing Worldwide for T.G.I. Friday’s. It was a great experience, but my biggest frustration was working with multiple vendors in order to execute a marketing campaign. I wanted an organization to provide me with a turnkey solution. (food quality, service, cleanliness on a 1-5 scale) and adding any comments. All responses are processed in realtime with results available on a secure Web portal. Comprehensive metrics of dining room performance help managers identify and address issues as they occur and they can respond to individual guests by text message. The solution is provided as a fully hosted service (Software-as-a-Service) that is quick to deploy and works with all major North American wireless operators. TUUCI INTRODUCES NEW OCEAN MASTER MAX CANTILEVER Innovative shade company TUUCI has reached a new level of design innovation with the recent introduction of its Ocean Master MAX Cantilever™ Collection. Designed with a telescoping mast and parasol inspired by sailing yachts, the OM MAX Cantilever Collection creates a stable sail of shade over any outdoor living space. “The Cantilever is simply art and engineering harmonizing in a symphony of shade,” said Dougan Clarke, Founder and CEO of TUUCI. “Never before has a parasol of this size, shape and elegance been available in the marketplace.” Inspired by engineering derived RDN: What makes your company unique in the marketing industry? What I discovered was there was no one in the market who could provide a seamless marketing transaction—start 117 to finish. So, I started UMI 14 years ago to fill this void. Even today, we are the only provider of nuts-to-bolts, turnkey solutions. Not only do we provide every piece to the marketing puzzle— design, print production, e-marketing, direct mail, customer database development, promotions, grand opening services, etc.—we also take care of every detail of every campaign, using our team of industry experts. To learn more, visit them at booth 4959 (South Hall), or contact them directly by calling 214-826-0011, e-mailing [email protected] or visiting www.umi-inc.com. directly from the marine world and with components of the finest marine-grade materials, the OM MAX Cantilever Collection is ideal for the most demanding, wind-swept environments. The product features a solid stainless steel milled fulcrum and automatic telescoping oval shaped mast, with a shade membrane that easily closes over tables and chairs. The OM MAX Cantilever Collection is available in the Classic canopy style and is crowned and polished with TUUCI’s new and inspiring “Ocean-Sail” finial design. “The OM MAX Cantilever Classic offers graceful and generously proportioned shade to any sun drenched environment,” Clarke said. “It is timelessly designed for all settings, traditional and contemporary.” Despite its size and unique design, the Cantilever is very easy to operate. Made with patent-pending, first-of-itskind, 4:1 tandem-retrieving crank • • • • Continued on Page 139 T&S Brass, a leading manufacturer of plumbing and foodservice equipment, announced the launch of the new ChekPoint® EC-3106 electronic faucet, offering the ability to switch from a sensor faucet to a manual faucet. Available immediately for deck-mount applications, the EC-3106 converts by simply rotating the top cap of the faucet until it locks into the desired mode. Once engaged in the manual mode, the faucet is turned on and off by rotating the cap on the top of the faucet. In addition to this new feature, the EC-3106 offers all of the same features and reliability as the rest of the ChekPoint electronic faucet line. This model is also available for order with the Hydro-Generator (EC-3106HG). The following are features of the EC-3106 when switched into sensor faucet mode: • AC/DC capable. • Easy to install. • Reliable electronics—tested to well exceed industry standards. Servisensor (Con’t. from p. 25) is visible to bus staff and managers as well as individual servers,” she said. The devices are manufactured by Wright Engineered Plastics in Santa Rosa, Calif. Masterwork Electronics in Rohnert Park is building the circuit boards. Sweet River Cafe in the Coddingtown mall is eager to try the product. “Because we’re a chain, it’ll be a few weeks before we can get the ServiceLights, but I think it’s the wave of the future,” said Sweet River manager George Pineda. Although he agreed that the devices would improve staff efficiency and allow tables to be turned more quickly, he said that was not the reason Sweetwater was interested. “We don’t care if customers stay for hours if they’re happy. Efficiency is not our goal; a well-attended, pleased diner is what we’re after,” he said. Betsey Fischer, instructor and coordinator of front house operations for the Santa Rosa Junior College Culinary Academy, agreed. “Good service is all about communication, and establishing a relationship between two people who don’t know each other. Zagat surveys about bad service conclude that it mainly stems from miscues about what the customer wants.” She regards the Servisensor device as an enhancement, not a replacement, for personal service. “Anything that adds to communication should be welcomed by service staff,” she said. The Culinary Academy restaurant will have the lights in a week or so. For more information, visit www.servisensor.com. Everyone is happy.” Separately powered sections are just one of the ways an Equinox Louvered Roof system can be customized. Because the systems are built on-site, the installer can fabricate the system to complement your existing architecture. Fan beams can also be installed so the business can install ceiling fans to create an air current. Heating and misting systems can also be attached directly to the extruded perimeter of the Equinox cover. About Amerimax Building Products Inc. Amerimax Building Products Inc. is a division of Euramax International (Norcross, Ga.), a leading international producer of value-added aluminum, steel, vinyl and laminated products for original equipment manufacturers, distributors, contractors and home centers in the United States and Western Europe. With more than 50 years of experience, Amerimax has established itself as a premier supplier assuring its customers of quality products delivered on a timely basis while providing outstanding value. Amerimax’s commitment to state-of-the-art production facilities, precision engineering and intensive quality control ensures your business receives the value you deserve. Visit booth 715 or go to www.aluma wood.net to learn more about the Equinox Louvered Roof system. is a summary of the Act. It is not intended to be and should not be construed as legal, tax or other professional advice by Heartland. The recipient of this communication should consult with his or her own attorney or tax professional to discuss the implications of this program and whether the he or she should take advantage of this program. Heartland makes no warranties with respect to the accuracy and/or completeness of the information contained herein and, to the extent allowable by law, disclaims all liability of any nature arising from the content of this document. T&S BRASS RELEASES CHEKPOINT SENSOR/MANUAL FAUCET orders. Servisensor allows restaurants a 14-day trial period and provides cards for customer feedback. Those cards go into a raffle, the winner returning to the restaurant for a free meal. Nobody is making a similar device, said Solheim, although the maker of a popular restaurant pager is working on a table-side device. “But it only reaches one staff person, and that person still has to visit the table to find what’s needed. The ServiceLight Amerimax Building Products (Con’t. from p. 28) another section can have their position optimized for them. Ron Wilson, National Sales Manager for Amerimax, explained, “We realize businesses have pressure to meet, even exceed customer expectations. This is just another tool for them to utilize in meeting those expectations. One section can be open, while the one next to it can be closed so the entire patio can be utilized to seat customers. Heartland Payment Systems (Con’t. from p. 37) stop by booth 7417. The information contained in this bulletin Long battery life. Low-battery indicator light. Adjustable temperature control. Sensor range adjustment. Additionally, the EC-3106 offers a one year warranty and comes with vandalresistant aerators and reliable electronics. It also complies with the CSA B125/ASME 11.18.2 performance Continued on Page 141 120 Tuesday, May 25, 2010 Dormont (Con’t. from p. 1) product means for Dormont and the foodservice industry. RDN: What are some of the things you have learned since starting to sell OneFlow to the foodservice market? DB: Well, we’ve learned that scale is a major problem for a significant amount of operators and service personnel in the industry. There are a number of people spending hundreds of dollars as often as every four to six weeks to descale their equipment and over a year, these expenses add up. Restaurant Daily News DB: OneFlow uses a physical water treatment process that controls scale without removing any nutrients like calcium from the water, without the use of electricity, and without the use of phosphate-based chemicals or salt. W512 standard which is a standard created by the German Technical and Scientific Association for Gas and Water that states a scale prevention product must achieve an 80 percent efficiency rating. OneFlow achieves a 99.6 percent efficiency rating. RDN: What results are you seeing from people who have adopted OneFlow? RDN: How long will OneFlow work? DB: Users of OneFlow are seeing a dramatic decrease in both scale buildup on their equipment and their annual maintenance costs. RDN: What industry certifications does OneFlow carry? DB: OneFlow media has been tested to successfully control scale for up to three years, but Dormont recommends replacing the media once every year. products and provide complete commercial kitchen solutions to our customers. OneFlow allows Dormont to expand its offering of water products which already includes grease interceptors, faucets, water connectors and various water line installation products. RDN: On average, how long does it take to gain a return on investment for a OneFlow unit? RDN: How does OneFlow fit into Dormont’s current product offering? DB: Most restaurant operators will gain a return on their investment in six months to two years based on their water hardness and current repair frequency. RDN: What makes OneFlow different from other scale control products? DB: OneFlow carries an NSF 42 certification for its media and exceeds the DVGW DB: Since being acquired by Watts, Dormont has expanded its traditional product offering to move beyond just gas For more information on OneFlow and scale control, visit them at NRA booth 3012 or call 800-DORMONT. Meat & Livestock Australia (Con’t. from p. 1) beef and lamb supply chain is focused on meeting, and exceeding, customers’ requirements,” he explained. Australia produces a wide variety of beef and lamb including naturally raised, free range, pasture-fed, grassfed, grain-fed and organic products. Australian beef and lamb are predominantly chilled products that arrive in the United States vacuum-packed and aged with a shelf life of approximately 120 days for beef and 80 days for lamb as long as the vacuum seal and cold chain are maintained. Australian red meat is produced to tight specifications and heavily trimmed resulting in minimal wastage when primals are cut for retail display. Hansen continued, “Australian beef and lamb delivers a package of benefits to foodservice end users. It offers the highest level of food safety and traceability standards in the world and a versatile range of cuts and products to suit any plate cost while still maintaining the highest level of quality.” Delivering this message will be five of the leading suppliers of Australian beef and lamb in the United States, who will showcase a wide range of products including grain-fed Wagyu (Kobe style) and grass-fed beef, 100 percent Angus beef and grass-fed lamb. Exhibitors include Broadleaf, Foodcomm International, JBS Swift Australia, The Lamb Company and Teys USA. To find out more about the benefits of Australian beef and lamb, come and taste at the Australian beef and lamb booth 3214 in the South Hall. For more information, visit www.australian-meat.com or call Scott Hansen, Regional Manager of Meat & Livestock Australia, at 202-521-2553. smaller repeat orders with minimums and quicker delivery. HK: Our customers are asking for the uniforms to look more contemporary, meaning more like clothes they would wear every day. They don’t want them to look like a uniform, but still want and need the same strong construction as before. company start each project with the intent on making the most durable uniforms we can that meet our customers’ needs. By combining years and years of experience, between our sales team and our inside designers, pattern makers and production coordinators, we know how to deliver a quality product, and on time. leading Australian suppliers, reflects the positive attributes of Australian red meat— traceable, safe, natural and sustainable. MLA Regional Manager Scott Hansen said, “The Australian beef and lamb industries have worked hard over the years to meet U.S. customer requirements and produce a high-quality, safe and sustainable product. “From our mandatory whole of life traceability system for livestock on farm, through to our world-class processing and packaging, the whole of the Australia Red The Uniform Tailor (Con’t. from p. 1) RDN: What makes you different from other suppliers? HK: Red the Uniform Tailor is uniquely positioned in the hospitality market because we are large enough to handle any size order and small enough to be responsive. By combining our own domestic capabilities with off-shore resources, we can deliver both at a fair price with the added benefit of doing Malaysia Kitchen (Con’t. from p. 4) mee, and mee bandung. And finally, a Malaysian menu wouldn’t be complete without some of Malaysia’s other signature dishes. Its most famous contribution to the culinary world Robot Coupe (Con’t. from p. 6) everyone. Let’s look at labor savings using a food processor versus hand-processing in the kitchen. (Savings depend on the amount of produce processed and the food processor used.) For this example, the Robot Coupe CL50E Vegetable Processor (processes 2,000 servings in three hours) is used: With CL50E—Process 1,500 servings 1 person working ¾ hour (at $8.00/hr) $6.00 (with the CL50E) By Hand—1,500 servings 2 people working 2-1/2 hours (at $8.00/hr) $40.00 (chopped by hand) lower RDN: In this ever-changing economy, do you see as any significant changes? HK: Interestingly enough, in spite of our customers’ needs to cut cost, we have been asked to make more of the uniforms in the United States. RDN: You have been in business for more than 35 years; to what do you attribute your company’s success? RDN: What do you see as trends in uniform attire? HK: I think there are several factors that link directly to our success. First, we as a For more information, contact Tracy Gluck, V.P. Hospitality Division, at 908-832-9969 or Harvey Klein, President, at 848-2990100. Please also stop by booth 4656. is satay, small pieces of marinated meat (usually chicken) skewered on sticks, grilled over a charcoal fire, and served with a spicy peanut dip. But beef rendang, a sumptuously spiced dry curry commonly made with beef, and Malaysia’s wonderful roti chanai, a testament to India’s influence, are also must-haves. As soon as you get a taste of Malaysian food, you know you’re in for a treat. Rich, satisfying and extremely versatile, its cultural variety makes it appealing to a wide array of diners. So it’s time for customers hungry for something new to become as familiar with Malaysian signature dishes as they are with other Asian foods. It’s time to add Malaysian to your menu. For more information, visit www.malaysiakitchennyc.com or stop by booth 7220. Savings with the CL50E $34.00/day, $238.00/week, $1,031.33/ month and a whopping $12,376.00/year on labor costs. Iceberg Lettuce/18 lbs. Fresh, Bulk: $14.20 Pre-processed: $22.66 (chopped) Savings = $8.46 per 8 lbs. using fresh iceberg lettuce doing the processing with a commercial food processor/veg prep machine. With this savings, the food processor/veg prep machine would pay for itself in just a matter of months, leaving you to save each month the rest of the first year and continue to save for many years to come. Robot Coupe has the perfect food processor to meet your needs, with more than 70 different units available. Robot Coupe U.S.A. Inc. is the inventor and for more than 45 years the leading innovator of the commercial food processor, vegetable preparation machines, vertical cutter-mixers, Blixers, Power Mixers, automatic sieves and juicers. For more information, call 800-8241646, e-mail [email protected], visit www.robotcoupeusa.com or stop by booth 3024. Now let’s look at the difference between purchasing fresh produce and purchasing pre-processed foods: Bulk Green Cabbage/25 lbs. Fresh, Bulk: $13.92 Pre-processed: $41.20 (grated) Savings = $27.28 per 25 lbs. using fresh green cabbage Red Onions/10 lbs. Fresh, Bulk: $9.89 Pre-processed: $23.01 (sliced) Savings = $13.12 per 10 lbs. using fresh red onions Savings (approximate; using a variety of vegetables) $17.79/day, $124.53/week, $539.63/ month, $6,475.56/year by purchasing fresh, locally-grown produce instead of pre-processed. As you can see, the savings really add up by using fresh, bulk vegetables. For savings on additional vegetables, contact Robot Coupe for their cost savings chart. Save more than $1,000 per month, each and every month—over $12,000 for a year—on the labor and produce costs by Restaurant Daily News Loyal Customer Club (Con’t. from p. 1) coupons and news, all distributed through the power of permission-based e-mail. They create strong, effective e-mails for you to send to your loyal customers, organize and maintain your e-mail NSF International (Con’t. from p. 1) certification is important because it assures both equipment buyers and health officials that the equipment meets the applicable public health and safety standards. This includes ensuring the equipment is constructed of materials free of toxic substances, that it can be easily cleaned and that it performs correctly to keep food safe. For example, if a unit is intended to hold hot and/or cold food [i.e., a refrigerator or hot food holding cabinet], it must undergo several performance tests to verify that the food can be held at the proper temperature regardless of the ambient temperature [i.e., air conditioning unit malfunctions, but the refrigerator continues to perform properly]. Using non-certified products, which have not undergone this type of extreme performance testing, can be dangerous. A final bonus of specifying NSF equipment in your operation—it satisfies a component to a HACCP plan. Bottom line, NSF certification offers peace of mind. Additional information on food equipment certification can be found at www.nsf.org/business/food_equipment/in dex.asp. RDN: How does NSF certification help with a company’s brand protection and risk management efforts? JP: Using NSF certified products and equipment can help protect a company’s brand by minimizing the risk of food contamination or spoilage. This includes minimizing risk that can arise from Eades Appliance Technology (Con’t. from p. 60) “I think sous vide will be one of the next big restaurant customer demands, as the public becomes more familiar with the technique and accustomed to its flavor and texture results that you cannot create with any other cooking method,” said Chef Blais, known for his innovative cooking and appearances on “Top Chef” and “Iron Chef America.” “It’s exciting to see Taiwan (Con’t. from p. 85) digest high-end food products. Another factor favoring U.S. trade with Taiwan is the long-term relationship Sugardale (Con’t. from p. 88) adding bacon flavor to dishes quickly and with virtually no clean-up. Sugardale pre-cooked bacon pieces are fully cooked and available in an array of dices. TUUCI (Con’t. from p. 117) system, the Cantilever provides 200 square feet of uninterrupted shade and ambience. Tuesday, May 25, 2010 139 database, provide you with monthly reports gauging the effectiveness of each email message, and give you a great return on investment for your marketing dollars. They are a turnkey e-mail marketing service providing customized sign up cards/box, postage-paid envelopes to return completed cards, data entry, a trained Client Solutions Coordinator, high-quality designs and HTML coding for your webmaster, providing online sign-up page. Customers can join your loyalty e-mail marketing program directly from your website. Why spend precious time entering data, using time-worn template art and wearing the hat of technical writer, when they will do it all for you for as little as $99 per month? Visit the Loyal Customer Club, Division of Total Loyalty Solutions, Gannett Publishing at booth 5956. chemicals in materials that may come into contact with food, the inability to effectively clean the product and equipment running at improper temperatures. Many companies have established HACCP Plans for their operations and the use of NSF certified equipment addresses their Critical Control Points [CCP] for the equipment used in the operation. In summary, NSF certification helps eliminate concerns about material safety and hygiene/cleanability, reduces risk and provides regulators the assurance that the equipment meets applicable public health and safety standards. JP: NSF assigns each customer a Certification Project Manager to manage the complete certification process. This individual will guide you through the certification process and will remain your primary contact for future certifications. It is best to start the certification process at the equipment development stage to ensure certification requirements are built into the design from the beginning. This helps avoid the costs of design changes to units already in production. While it’s not always possible, we recommend involving NSF at the prototype stage. any applicable performance test results. The use of NSF registered food-grade lubricants and cleaners are equally important. The NSF Nonfood Compounds Registration program ensures the safety of a wide range of products including food grade lubricants and cleaners. Based on the NSF Registration Guidelines [formerly the USDA Guidelines for Compounds Used in Meat and Poultry Plants], the Nonfood Compounds Program includes formulation review, label review and confirmation of appropriate use instructions. Products complying with these requirements are identified in the online NSF White Book™ [www.nsfwhitebook.org]. The food equipment certification process begins with a complete product evaluation against the requirements of the applicable NSF Standards and appropriate policies. This evaluation includes examining the materials coming into contact with food and reviewing the construction design against the requirements to ensure cleanability and prevent the harborage of vermin. When applicable, performance testing will be conducted to ensure it operates as required, maintains proper temperature, etc. If the product is in full compliance with all of the standard requirements, the product is certified and the manufacturer is authorized to use the Mark on the product. The formal documentation report is provided to the manufacturing facility to be used by the NSF auditor when conducting yearly unannounced compliance audits of the manufacturing facility. The NSF Mark demonstrates to buyers, regulators and health inspectors that the product has been certified as meeting applicable public health and safety standards. A complete list of food equipment products that have been certified by NSF can be found at www.nsf.org/certified/food. RDN: What is NSF International? JP: Founded in 1944, NSF International is an independent, not-for-profit public health and safety organization [www.nsf.org]. NSF certifies products, writes public health effects standards and conducts audits to help protect food, water, dietary supplements and consumer goods from causing adverse health effects. Operating in more than 120 countries, NSF is committed to protecting and improving public health worldwide, and is a World Health Organization Collaborating Center in the areas of food safety, water safety and indoor air. RDN: What does the food equipment certification process entail? During the certification process, the Project Manager will develop a documentation report. This report details what has been certified and includes a description of the product, the models represented by the evaluation, any enduse limitations, accepted food contact materials, comprehensive documentation including drawings and photos depicting construction design details, as well as sous vide really taking off, and the SousVide Supreme helps makes it accessible to any restaurant kitchen.” With sous vide, food retains the same temperature inside and out while cooking, so it is almost impossible to overcook and delivers fool-proof results with little effort. Plus, cooking food in sealed pouches helps lock in crucial flavor and nutrients that are lost during traditional cooking methods. The end result is moist, colorful, tender and flavorful foods cooked to consistent perfection all the way through. Cooking everything from meats to poultry, seafood, fruit, vegetables, eggs and more, the sous vide cooking style is also noted for its ability to maximize both time and budgets. Ideal for “prep and leave” meals, food can be left submerged and unattended for hours until the exact moment it’s time to plate, without ever overcooking or losing heat. The long cooking periods also tenderize and transform inexpensive cuts of meat, turning lowercost menu items into premium sensations. With so many unique benefits, it’s no surprise sous vide is emerging as a must-do 2010 trend in commercial and home kitchens coast to coast. For more information on the SousVide Supreme, visit www.sousvidesupreme.com. Visit them at the National Restaurant Association Show, booth 5347. Please send distributor and retail inquiries to [email protected]. between the two countries. Many Taiwanese work hard to send their children to America’s finest universities. As a result, many Taiwanese speak excellent American English, are familiar with American customs, food and culture, and are receptive to U.S. products. For more information about the Taiwanese market for food products, contact the U.S. Agricultural Trade Office at [email protected] or check out www.usfoodstaiwan.org. For information about other products, contact the Foreign Commercial Service office at www.buyusa.gov/taiwan/en/. Chef-Finish bacon is partially cooked, allowing operators to finish it on the grill. The bacon takes approximately 45 seconds to 1 minute per side and produces less grease than traditional raw bacon. Chef-Finish bacon is considered cooked, but is still versatile enough to use when wrapping other foods like shrimp that have shorter cook times. No matter what your bacon needs, Sugardale is committed to meeting them head-on. To learn more about Sugardale bacon, visit booth 2452 and “Make It Special, Make It Sugardale.” For more information, write to P.O. Box 571, Massillon, OH 44648, call 800-860-3053, e-mail mslaughter@ freshmark.com or stop by booth 2452. In addition to being known for forward-thinking design, TUUCI products are also famous for durability; the Ocean Master MAX Cantilever Collection is no exception. Its core strength is supported by TUUCI’s patented independent bracket hub system and V-MAX™ Strut Design, which reduces weight and provides a multi-faceted polished exterior for refined design appeal. “We crafted the Cantilever to not only beat the elements, but to blend in with its natural surroundings,” Clarke said. “Exhibiting these characteristics, you gain the ultimate shade experience.” The NSF WhiteBook offers a credible source to locate more than 10,000 approved products in 75 different product categories. Visit NSF International at booth 3449 or on the Web at www.nsf.org. Restaurant Daily News Tuesday, May 25, 2010 BLOUNT FINE FOODS INTRODUCES SQF-CERTIFIED GLUTEN-FREE SOUPS AND CHOWDERS Blount Fine Foods, a leading manufacturer of hand-crafted artisan soups and seafood products, announced March 1 from the floor of the International Boston Seafood Show that through proper testing and validation, 15 of its soup and chowder varieties have been certified as gluten-free according to the FDA’s Good Manufacturing Practices (GMPs) along with product testing and validation. As a result, Blount Fine Foods is marketing these products as containing less than 5 ppm (parts per million) of gluten, which is below the FDA’s current proposal of 20 ppm. These products do not contain any source of gluten such as wheat, rye, oats or barley. It has been reported that one-fifth of Americans purchase gluten-free food products. “Restaurants always want to offer choice to their customers, and families that live with food allergies also want assurances,” said William Bigelow, Blount’s Director of Research and Development. “By offering 15 varieties of soups that we certify as gluten-free, Blount is delivering both variety and assurance.” “This step of certifying a line of soups as gluten-free certainly separates Blount from our competition,” added Bob Sewall, Blount’s Vice President of Sales and Marketing.The varieties, which are ready to ship immediately, are: • Chicken Tortilla Soup Anchor Hocking (Con’t. from p. 1) The recent redesign of our Anchor Hocking Florentine line is another example. While very affordable, the improved Florentine line of stemware is more brilliant and durable than ever, is made of crystal glass and has laser-cut rims. Plus, Florentine now offers larger martini and goblet sizes that reflect the current consumer demand for larger capacities. ME: There is no question that as the U.S. economy goes, so goes the foodservice industry. This remains the single most significant issue affecting our industry, and more specifically, Anchor Hocking’s role as a major provider of foodservice glassware. RDN: How has the economic slowdown created opportunities for Anchor Hocking? ME: In a word, value. As the foodservice industry demands more for its money, Anchor Hocking is well positioned to meet this need. Our partnership with Stolzle, a name synonymous with excellent stemware, is a great example. Through this partnership, Anchor Hocking now offers the quality and elegance of high-performance stemware at a much lower cost. That’s value. Tukaiz (Con’t. from p. 1) DD: Tukaiz is a results-driven marketing services provider with over 47 years of experience working with corporations and their advertising agencies. We offer our clients complete media flexibility through our three core business units [Imaging, Print, and Interactive] and the ability to manage your projects from design to delivery. RDN: What marketing services does Tukaiz provide to the restaurant industry? DD: For years Tukaiz has provided highend retouching and color correction services to industry leaders. We also produce and fulfill printed materials such as menu board signs, window clings and other POP/POS marketing. However, recently we have become a valued partner to restaurants with the development of our proprietary marketing management T&S Brass (Con’t. from p. 117) standard and has passed rigorous testing. Like other ChekPoint models, the EC3106 can help qualify towards points needed for LEED certification when in sensor mode. A final example of value is the RealityTM beverageware line. This collection of attractive and durable glassware offers a unique option to the standard beverage glass, at competitive pricing. With the added durability of rim-tempering and such ‘upscale’ features as thicker shams and controlled beads, Reality delivers an unmatched combination of fashion, functionality and affordability. Combine the value of these products with our overall breadth of line, outstanding system and production called Backstage. process RDN: Why develop an online marketing management system? DD: In our experience producing, kitpacking and fulfilling campaigns for thousands of restaurant locations, we recognized the need to streamline production and reduce the amount of waste produced. And we definitely identified with the growing pressure for businesses and marketing teams in specific to ‘do more with less.’ RDN: Other than streamlining the marketing production process, how does your Backstage system help corporate marketers and franchisees with their marketing efforts? DD: In the words of our largest client, a top 5 QSR, ‘it has changed the way we do For more information on T&S Brass or the products it manufactures, please visit www.tsbrass.com. You can also follow T&S Brass on Twitter: @tsbrass. About T&S Brass T&S Brass and Bronze Works Inc. has • • • • • • • • • • • • • • Chicken & Wild Rice Soup Beef Chili with Beans Manhattan Clam Chowder Organic Tomato Bisque Spiced Pumpkin Bisque Maryland Crab Soup Portuguese Kale Soup Stuffed Pepper Soup 3 Bean Chili Fire-Roasted Vegetable Soup Tuscan Bean & Sausage Soup Hunter Stew Sausage & Lentil Soup Vegetarian Split Pea Soup About Blount Fine Foods Blount Fine Foods is a family owned company that has been processing food since 1946. It is the largest manufacturer of lobster bisque in America and produces more than 350 proprietary soup recipes, including 75 varieties of clam chowder alone. Its product lines include fresh and frozen gourmet soups for glass quality and superior customer service, it is clear to see how Anchor Hocking offers the best mix of price and value in today’s foodservice industry. RDN: What’s the latest with Anchor Hocking serving ware? ME: This year, we’re very excited about our serving ware. Throughout the foodservice industry, the idea of glass serving ware is really catching on—especially for appetizers and desserts—because it showcases the color, texture and creativity of the dish being served. To meet the demand, we now offer many unique shapes and sizes of serving ware, several of which work together in combinations. We are featuring three new glass serving ware lines at this year’s trade show—the Eclipse, Square and Troy Collections. RDN: Anything else Anchor Hocking business and how we market ourselves.’ By that they mean it has provided both corporate marketing teams and individual franchisees the ability to implement relevant local marketing, track and measure it’s results, and turn on a dime with improvements. The on-demand approach not only helped increase speed to market, but it’s convenience and ease of use helped increase the amount of marketing and advertising implemented by franchisees, while improving the franchisorfranchisee relationship. RDN: Wow! Are there any other benefits Backstage provides? DD: The benefits to Backstage are endless, as it is customized for each client’s needs. However, another key benefit is the ability to create and develop customized materials for demographically, geographically and event-specific messaging and creative. been a leader in providing innovative equipment solutions to the foodservice and plumbing industries for 60 years— since 1947—when it developed the first pre-rinse unit. Today, T&S leads the way in environmental initiatives from an eco-friendly manufacturing process to 141 foodservice and retail as well as custom clam meat products and breaded seafood. Blount’s gourmet soups and specialty foods are made with the finest and freshest ingredients, handcrafted by a dedicated team through unparalleled customer collaboration. Blount also carries a full line of fresh and frozen soups sold to restaurants, club stores and retailers nationwide under the Legal Sea Foods and Panera Bread brands. Blount specialty clam products are used by other famous soup makers, restaurants and retailers alike. The hallmark of Blount’s success is a great team, known as Team Blount. This team works hard to assure great customer service and impeccable quality. The company is managed by an innovative and collaborative management team and supported by well trained and empowered production team that generates more than 60 million servings of hand-crafted gourmet soups each year. brings to the ‘table’? ME: Besides the high quality, competitive pricing and vast selection of glassware designs, we also pride ourselves on outstanding customer service. In-stock product, on-time delivery and a sales management team that works with you to find the best glassware solution—that’s what makes Anchor Hocking the ‘clear’ choice for glass. We invite you to stop by our booth [6825—South Hall] and see what Anchor Hocking has to offer, including our new Signature Serving Ware, redesigned Florentine Stemware, as well as Reality and Solace beverageware lines. For more information regarding Anchor Hocking, log on to www.anchor hocking.com, call 800-848-7200 or stop by booth 6825. RDN: What makes Backstage and Tukaiz unique from its competitors? DD: Tukaiz’ secret sauce is a combination of several powerful ingredients. Our solution is extremely robust, with features and functionality designed for the restaurant industry, yet flexible and customizable to fit each customer’s needs. In addition, Tukaiz’ diverse capabilities ensure the most economical production possible, without sacrificing quality; due to our unmatched ability to control brand and color consistency throughout all of the materials produced. But what truly makes Backstage by Tukaiz is our unique ability to develop and manage your custom solution from software development, to production, to fulfillment and reporting. The best part…it all happens under one roof. To learn more, visit Tukaiz at booth 4361 or e-mail [email protected]. developing water and energy-conserving products. T&S is among the first commercial plumbing manufacturers to be registered by UL to ISO 9001 Certification, the most stringent certification a corporation can receive. For more information, visitwww.tsbrass.com.