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August/September 2009 www.RemoteMagazine.com A Webcom Publication ITC Holdings Focuses on Protecting its Physical and Cyber Assets SCADA ...on page 4 Please look at the mailing label below and read the code in the red box. Code=A: You are receiving the complimentary issue due to your involvement in the industry. To start your free subscription today, please go to www.RemoteMagazine.com and subscribe. Code=B: Your subscription is about to expire. Go to www.RemoteMagazine.com and renew your subscription today. Code=C: Your subscription is active and current. Vandalism, theft and the potential for sabotage or acts of terrorism have motivated the electric generation and transmission industry to seek viable security solutions. In doing so, they face unique challenges because of the way the industry is structured. Companies must secure their facilities and protect their physical and electronic assets while managing access to their properties state-tostate over geographically widespread regions. ITC Holdings, Inc. has taken extraordinary steps to protect its physical and cyber assets in order to maintain the integrity of their bulk electric system. Headquartered in Novi, Mich., ITC builds, maintains, and operates 15,000 circuit miles of overhead and underground transmission lines that carry electric power to more than 13 million people, serving an area of nearly 80,000 square miles. Recognizing the serious impact to the local and national economy and to people’s lives when the power goes off, ITC makes it a priority to protect the transmission grid and provide efficient, reliable energy to its customers. ITC’s vision is to have highly effective processes and procedures in place that meet and exceed the new government security standards. Robert Blickensdorf, ITC Security Manager, is responsible for project management as it relates to the installation, maintenance and operation of physical security at ITC facilities. He serves as the liaison between ITC and local law enforcement and other security organizations within the industry. “ITC leaders realized the importance of protecting our physical and electronic assets and have been very supportive of our security initiatives,” said Blickensdorf. Facing an array of choices and costs, ITC developed a risk-based methodology for pursuing an approach to accomplishing their security goals. ITC had to determine the type of physical security that would best serve each particular location, install and integrate the necessary security devices, and then maintain and monitor the system. Facing threats of vandalism and theft due to the high price of copper and other metals on the open market, ITC adopted measures to prevent someone from accessing one of their sites with the intent of stealing metal and, in the process, causing damage that affects the reliability of the system or the safety of employees and contractors. Please see ITC continued on page 25 Westermo Teleindustri Debuts Industrial Ethernet Routing Switch for Extreme Environments ...on page 13 The “Smart Planet” Revolution: Using Smart Services, Smart Operations and Smart Products to Transform Your Business Compression Monitoring: Applying Technology for a Safer, Lower Cost Operation Remote Site & Equipment Management 2009 Resource Guide ...on page 10 ...on page 16 ...on page 20 CONTENTS August/September 2009 Editor’s Note Volume 9, Issue 5 Editor & Publisher David Webster Director of Content Shannon Given Associate Editor Nick Depperschmidt Assistant Editors Heather Krier Joanna Larez Welcome to the August/September 2009 issue of Remote Site & Equipment Management Magazine. This latest issue is jam packed with new products, information on the newest applications of remote technology, new products and technical feature articles. Inside you’ll find pieces covering software interoperability standards, information on compression monitoring for the oil & gas industry, a case study covering how a co-op extended IP to its substations and an article on remote smart services. We hope you find them insightful. Additionally, this issue features the Remote 2009 Resource Guide. Look between pages 16 and 17 for this once a year publication. This year-round resource contains company profiles and listings, as well as industry specific/market research articles. Keep it on your desk till we publish the next issue in 2010! Readers will also find updated information about the Remote 2009 Conference and Expo on pages 16 and 17. Flip there, or visit www.RemoteExpo.com, to see the latest sessions and exhibitors, register for our DNP3/IEC workshop or download the show brochure. Nick Depperschmidt Editor, Remote Magazine [email protected] News Editors Jessi Albers, Jeremy Fleming, Sue Hannebrink, Laura Mayo Table of Contents Finance & Administration Marsha Grillo, Director Julie Williams, Office Manager Advertising, Sales and Marketing Jessi Albers, Account Executive Jennifer Graham Production Manager Julie Hammond Customer Service/Circulation Database/Directories Marc Vang, Circulation Manager Ross Webster SCADA IntelliCom Launches True Plug-n-Play GPRS Based M2M System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Control Microsystems Releases New Complete Pump Control Solution . . . . . . . . . . . . . . . . . . . . . . .7 page 4 Networking Carlson Wireless Launches IEC 61850 and Smart Grid Ready SwiftGrid Radio Platform . . . . . . . . . .12 Opto 22 Breaks Ground in Wireless Networking . .15 REMOTE SITE & EQUIPMENT MANAGEMENT magazine (ISSN # 1535-0347) is a publication of Webcom Communications Corp. Subscription free for qualified US, (six issues) $44 for non-qualified US, $60 in all other countries. Single copies are $20 each plus shipping. Back issues are available. Payment must be made in US funds in order to process the order. Direct all subscription inquiries, orders and address changes to Fulfillment Services. Photocopy Rights: Permission to photocopy for internal or personal use, or the internal or personal use of specific clients is granted by REMOTE SITE & EQUIPMENT MANAGEMENT for users through Copyright Clearance Center, provided that the base fee of $2.50 per copy of the article, plus $1.00 per page is paid directly to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923 USA (508) 750-8400. For government and/or classroom use, the Copyright Clearance Center should be contacted. The rate for this is 3 cents per page. Specify ISSN # 1535-0347 REMOTE SITE & EQUIPMENT MANAGEMENT. Reprints: For reprint requests contact Jessi Albers at Webcom Communications at 800-803-9488 x.124 or [email protected]. © Copyright 2009 Webcom Communications Corp. Material in this publication may not be reproduced in any form without written permission. Requests for permission should be directed to the customer service manager. Webcom Communications Corp. Phone: 800-803-9488 / 720-528-3770 www.infowebcom.com Security iSee Video Single Channel Gateway Turns Analog Cameras to IP Based Units . . . . . . . . . . . . . . . . . .22 page 12 Alarm Lock’s A-Series Provides Single Point Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Onsite Power Server Technology’s Sentry PDU’s Expand Remote Power Management Capabilities . . . . . . . . . . . . .26 page 26 Features Remote Communications Enhanced by New Software Interoperability Standards . . . . . . . . . . . .8 Compression Monitoring: Applying Technology for a Safer, Lower Cost Operation . . . . . . . . . . . . . . . . .10 Extended IP to Substations . . . . . . . . . . . . . . . . . . . . . .18 The “Smart Planet” Revolution - Using Smart Services, Smart Operations, and Smart Products to Transform Your Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 page 8 Departments Remote 2009 Conference & Expo Update . . . . .16 Remote Magazine 2009 Resource Guide . . . . . .16 Industry News . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Marketplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Calendar of Events . . . . . . . . . . . . . . . . . . . . . . . .31 Advertiser Index . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Oct. 29th - 30th, 2009 San Antonio, Texas www.RemoteExpo.com page 16 Visit us Online at: www.RemoteMagazine.com www.RemoteMagazine.com August/September 2009 Remote Site & Equipment Management 3 SCADA New Product Family from Rockwell Automation Designed For Extreme Environments Rockwell Automation has introduced the Logix-XT product family for applications requiring increased reliability in high-temperature and corrosive environments, such as those found in oil and gas and wind turbines. The Logix-XT product family includes the Logix-XT controller, Allen-Bradley FLEX I/O-XT products and ProSoft Technology communication modules. All products are conformally-coated and designed using hardened components suited for rugged environments, without the additional installation and energy costs associated with auxiliary heating and cooling systems. “As companies apply automation to support their sustainability efforts, they need products that require less auxiliary heating and cooling equipment in order to lower energy usage and carbon emissions,” said Mike Burrows, market development director, Rockwell Automation. “The Logix-XT product family supports these reductions, as well as reduced panel costs while offering demonstrable value to alternative energy applications.” As part of the Rockwell Automation Integrated Architecture system, the Logix-XT product family uses the same programming software, network protocol and information capabilities as all of the system products, which helps end users reduce overall integration costs. Additionally, this product family operates in a broad temperature spectrum, -20ºC to 70ºC, and meets ANSI/ISA-S71.04-1985 Class G1, G2 and G3, as well as cULus, Class 1 Div 2, C-Tick, CE, ATEX Zone 2 and SIL 2 requirements for increased protection against salts, corrosives, moisture/condensation, humidity and fungal growth. The active controller components are separated on the backplane by vented faceplate segments that provide increased air flow, offer a thermal cushion and help lower the need for airconditioning panels. To support the Logix-XT product family, ProSoft Technology has developed communication modules for its Modbus master/slave and Modbus TCP/IP networks. Products & Services The XT communication modules emulate an input/output module on the Logix-XT controller backplane, making Modbus data appear as I/O data to the processor. These modules also conform to the EN600790 and EN60079-15 standards for caustic and extremeenvironment applications. “As industrial applications reach further into remote locations of the world, the market requires specially designed control equipment to survive extreme environments,” said Ken Roslan, strategic product manager, ProSoft Technology. “Because of ProSoft Technology’s experience in providing tightly integrated network interface solutions for Rockwell Automation controllers, we are able to offer communication solutions for the LogixXT product family as well.” New Electromagnetic FlowMeter Designed for Process Applications ABB Instrumentation has launched a new range of electromagnetic flow meters targeted at the chemical, power, oil & gas, pulp and paper and mining markets. Part of the FlowMaster portfolio of meters, ProcessMaster is packed with features and functionality that will bring measurement capabilities and enable users to operate more efficiently, reduce costs and increase profitably. ProcessMaster is available in a range of sizes 1/10 inch to 80 inches. The modular design offers a wide range of liners and electrodes to meet the needs of the most demanding applications. Whether an integral, remote or pipe mounted installation is required, a configurable common electronics platform provides a tailor-made solution. ProcessMaster incorporates self-cleaning and double sealed electrodes, enhancing reliability and performance. By using a higher excitation frequency combined with advanced filtering, ProcessMaster improves measurement accuracy by reducing the impact of fluid and electrode noise. The high temperature design in combination with a reinforced PFA liner improves vacuum stability, prevents potential liner deformation and makes ProcessMaster well suited for all hot-fluid applications. Industry optimized linings such as hard rubber, soft rubber, PTFE, ETFE and PFA ensure resistance to abrasion and chemicals. Additionally ProcessMaster offers a NEMA 4X optimized sensor design. The backlit, graphical display can be easily rotated through 270° without the need for any tools, allowing field teams to customize the display that best fits their needs. Through-the-glass control allows local operator interface to input short, quick data for all user specific parameters. The universal ABB human machine interface (HMI) simplifies operation, maintenance and training, thereby reducing cost of ownership and providing one common user experience. All product versions utilize a common electronics cartridge to simplify installation and lower spare part costs and inventory. This same cartridge can be deployed in integral and remote installations, including hazardous area locations, and features active/passive current and pulsed outputs. Standard HART protocol enables online modification and monitoring of parameters. Advanced data storage inside the sensor eliminates the need to match sensor and transmitter in the field. On initial installation, the self-configuration sequence automatically replicates all data into the transmitter, eliminating the opportunity for errors and leading to increased speed of start up. Redundant storage of data in both the sensor and the transmitter memory is continually updated during all operations to ensure total integrity of the measurement. The on-board sensor memory eliminates the possible problems associated with pluggable data memory modules. ProcessMaster is proven to be robust and reliable, with unmatched diagnostic capabilities providing the right information to keep the process up and running. Alarms and warnings are classified in accordance with NAMUR NE107. IntelliCom Launches True Plug-nPlay GPRS Based M2M System IntelliCom has launched NetBiter EasyConnect, a new product concept for plug and play remote monitoring and control. The NetBiter EasyConnect product family is designed to be plug-n-play and easy to install, configure and maintain. It solves common challenges to use wireless GPRS based communication. Its design makes it possi- SixNet Introduces Device that Saves Users More Than 80 Percent of Remote Monitoring and Control Costs SixNet has introduced a new rugged real-time cellular remote monitoring and control solution. Known as R.A.M. (Remote Access and Monitoring), it allows data logging and SCADA operations to be monitored and controlled from remote locations anywhere in the world via existing secure cellular networks. By leveraging existing secure cellular networks and carrier data rate plans, R.A.M. can save customers up to 80 percent of the cost of a truck roll to a remote site, or 60 percent of the cost of a traditional phone landline, required to access the data at the remote site. "Customers are looking for ways to reduce the cost of their operations," said Ed Lewis, partner at Belden Partners, a wireless industry consultant. "Remote monitoring and control is growing at 30 percent per year, driven by the benefits of real-time remote monitoring and control, including automation of manual operations, increased frequency of data collection, improved response to emergencies and reduced maintenance and operating costs." The R.A.M. is an industrial-grade solution that provides secure cellular data connectivity, as well as programmable remote terminal unit (RTU) functionally. Its Open Source Linux operating system makes it simple for the user to 4 Remote Site & Equipment Management customize the software and integrate applications. The unit includes application tools for alarming, data logging and programmable control. For many users, the hassle free integration with a variety of North American cellular carrier services will be a welcome change from their previous experiences, same hassle free integration soon available worldwide. After setup of the R.A.M. is accomplished by running a simple wizard, the user will realize all the benefits of real-time remote monitoring and control. The R.A.M. solution has up to 26 I/O points, five Ethernet, two RS232 and 1RS485 ports. Optional 2G and 3G cellular technologies are available (EDGE, HSPA and EVDO) on a variety of carriers. The power input ranges from 120 to 240 VAC. It is packaged in a rugged wall-mount NEMA 4X enclosure. Its operating temperature range is -40ºC to 65ºC. The panel and its components are designed to meet UL (1604), Class I, Div 2 and other industrial standards. Typical applications for R.A.M. are oil and gas (automate remote processes), water and wastewater management (remote control of operations), chemical plants (automate data logging), power utilities (monitor status and receive alerts) and energy companies (remote monitoring and control). August/September 2009 www.RemoteMagazine.com SCADA Products & Services ble to do large scale installations quickly and without being an IT/GPRS expert. The automatic integration with the www.netbiter.net online server offers secure bi-directional communication to monitor the health, readiness and geographical position of remote devices 24 hours a day, 365 days a year. NetBiter.net is completely web based and becomes a single place to manage all remote sites. The NetBiter EasyConnect product family is designed to be easy to install, configure and maintain. EasyConnect products solve common challenges to use GPRS based communication in an easy and cost efficient way. The NetBiter EC220 is a small remote unit with a range of common discrete and analog I/O’s to integrate with I/O based installations. It includes a built-in GSM/GPRS modem that automatically communicates with the online management portal at power up. It automatically starts to show the latest I/O data from the EC220. An optional SIM card can be included at shipment that makes installation true plug-n-play. Semaphore Releases DLMS Protocol for Open Meter Applications in SCADA RTU Line Semaphore, a CSE Global company, has introduced the IEC 62056-21 Device Language Message Specification (DLMS) protocol for its T-Box line of SCADA system products. This protocol is now available with a T-Box MS modular system when equipped with a 32-bit CPU. DLMS is the suite of standards developed and maintained by the DLMS User Association and has been coopted by the IEC TC13 WG14 into the IEC 62056 series of standards. IEC 62056-21 was formerly known as IEC www.RemoteMagazine.com 61107. Companion Specification for Energy Metering (COSEM) includes a set of specifications that defines the transport and application layers of the DLMS protocol. DLMS has been adopted by the OPEN Meter Consortium, a European effort to standardize a protocol for automated meter reading (AMR). The OPEN meter project is expected to contribute to the European Union energy efficiency targets and help reduce carbon emissions by 20 percent by 2020. The combination of T-BOX and the IEC 62056-21 protocol is particularly applicable to open metering communications in systems such as smart grids. A T-Box RTU performs alarm management and logging of information, including energy readings and diagnostic data. The RTU uses push technology to keep multiple recipients fully informed of the status of all meters. Push messaging includes IP forwarding, e-mail with attached files and SMS text. Via an integral web server, T-Box serves live and historical information on the Internet or an intranet. T-Box is a IP-based telemetry solution that enables the complete integration of SCADA control and communications functionality in one rugged package. It leverages easy-to-use Web technologies and inexpensive public networks for decentralized monitoring and control systems. T-Box products offer up to 50 percent less total installed cost per point versus traditional SCADA/PLC systems and permit greater organizational access to data through automated reporting and browser software. August/September 2009 TI’s MSP430 MCU Offers Secure, Accurate Energy Monitoring for e-Metering Applications In order to meet growing energy demands, utilities are turning to accurate and robust poly-phase electricity metering solutions to monitor energy consumption. Supporting three-phase e-metering applications, Texas Instruments, Inc. (TI) has release the ultralow power MSP430F471xx microcontroller (MCU) series. The F471xx system-on-chip metering solution achieves high accuracy results, and offers simultaneous sampling of voltage and current as well as tamper-detection for efficient and reliable energy measurement. The MCU solution features dedicated 16-bit sigma data converters for three-phase e-metering. Energy measurements can be made with better than 0.1 percent accuracy, making the unit well suited for power-line monitoring with simultaneous sampling of all channels. Additional support includes tamper detection and precision measurements for temperature and humidity with 7th sigma delta converter for measurement of current and voltage signals. Ultra-low power consumption is achieved when the LCD, real-time clock and other peripherals are in use, which helps maintain data when back-up battery is used during power outage. Development is made easy with code examples, evaluation module and application notes that deliver faster calibration to jump-start design. An additional feature is flexible memory options with up to 120 kB Flash and 8 kB RAM units. Remote Site & Equipment Management 5 SCADA Products & Services New AutoLog Radio and GSM RTU from FF-Automation FF-Automation has released its new AutoLog RTU for remote monitoring and control. Suitable applications are oil & gas pipelines, cathodic protection, tanks, pumping stations, buildings, water treatment plants, environmental supervision, etc. In principle it can be used for any small to medium I/O quantity applications. RTU has all the PLC features, PID controllers, clock/calendar controls, data logging, Modbus interface, etc. so users will not need additional automation controllers. AutoLog RTU allows many communication possibilities including radio modem, GSM, GPRS, WLAN, Internet, Intranet, RS-485 and TETRA. RTU’s application programs and configuration parameters can be changed remotely without expensive on-site visits. Operators can use traditional control room interface or web browser based interface or the combination of both. GSM phone can be also used as interface. FF-automation’s own ControlMan Internet service gives very flexible and cost effective operator interface for GSM-RTUs. Customer doesn’t need to invest on own server PCs, server room or maintenance personnel. Authorized users can just log in to the service using Internet browser from any PC. New Modbus Interface Added to the IntelliLogger Data Acquisition and Reporting System Logic Beach, Inc. has added a Modbus/RTU Master feature to its IntelliLogger data logging and alarming instrument, which enables data acquisition from Modbus slave instruments, controls, smart transducers and other Modbus enabled devices. The IntelliLogger is a line of rugged, network enabled, stand-alone data logging, reporting and alarming instruments. Register values can be read from connected Modbus slave transducers, power meters, controls, flow meters, etc. Scanned Modbus register values can then be processed, logged to memory, used to trigger alarms, and incorporated into FTP, email and Web pages served by the IntelliLogger. The connection to slave devices via Modbus complements the existing hard-wired analog and digital signal and sensor I/O capability of the IntelliLogger. The IntelliLogger is a low-power, stand-alone instrument that samples connected analog, digital and now, Modbus inputs, processes these signals and stores the results to internal or CF Card memory for reporting over the Internet and/or later download for analysis. Logging, alarm conditions can be detected and appropriate action initiated, 6 Remote Site & Equipment Management whether it be turning on an integral output relay or emailing or texting an alert message. The IntelliLogger is simply programmed via the included HyperWare-II software, which features intuitive drag and drop icon-based programming. With HyperWare-II, simple to complex logging and alarming scenarios can be implemented from math to inter-channel calculations to conditional logging to statistical reduction and more. The IntelliLogger also features a network stack, facilitating direct connection to a LAN and the Internet. Automated data downloads via FTP are supported as well as email and SMS for status and alarms. The IntelliLogger also has an integral Web page server allowing users to check the IntelliLogger current status, download data and even change program parameters via browser access over the Web. ICP DAS USA Introduces G-4500, a Mini PAC GPRS With Optional GPS ICP DAS has released the G-4500, a compact programmable automation controller equipped with an antenna and built in GPRS/GSM. Inside the G-4500 runs a high-performance CPU, while the exterior bears the standard interface of an antenna, an Ethernet port, three digital inputs, three digital outputs, eight analog inputs, two RS-232 COM ports and one RS-485 COM port. GPS is optional. The G-4500D comes with a 128 mm by 64 mm display for direct data presentation. It has a built in self tuner, supports modbus protocol and is well suited for many different applications such as remote control and general monitoring, automobile monitoring, global positioning systems, global information systems, vehicle management systems and redundant communication. It has 512 KB of flash memory and supports a TCP server, TCP client and UDP client connection from GPRS. The GPS option has 16 channels and ICP DAS provides free easy-to-use software development toolkits. It can even send text messages. The G-4500 monitors and sends out data in real time. It can send data to control centers and provides real time status with live data, and as an optional accessory there's GPS. With GPS, G-4500 becomes a tracking system. The GPS option provides 16 channels with All-In-View tracking. The software development toolkits help get applications established quickly saving time and development costs. LMS Introduces the LMS SCADAS Durability Recorder For Mobile Data Acquisition in Tough Environments LMS has introduced its new mobile durability data acquisition solution, the LMS SCADAS Durability Recorder. The system is designed for rugged data acquisition in extreme conditions, making it fully resistant to water, dust, dirt, shock, vibrations and jolts. It offers a combination of strain-based, vibration and displacement measurements in one system. The LMS SCADAS Durability Recorder is a compact and rugged instrument with true MILSTD-810F compliancy. Its robust design can stand up to extreme climate, shock and vibration conditions. The MIL-STD-810F certified LEMO connectors on the LMS SCADAS Durability Recorder ensure vibration-resistant cable connections. The system is available in a sealed version to resists dust and water according ingress protection code IP54. No PC is required during measurement and all the acquired data and the conversation formats are saved on high-performance, solid-state CompactFlash memory cards. The system also includes the LMS SCADAS Smart Control, a Windows Mobile PDA solution to monitor and validate data in real-time during and directly after measurements. This allows users to efficiently guarantee data quality before the end of the test campaign and to eliminate needless test reruns. The LMS SCADAS Durability Recorder can also be equipped with a range of universal modules.. “Durability data acquisition is an expensive and time-consuming process, with stressful deadlines and difficult working conditions. The LMS SCADAS Durability Recorder offers a solution for these challenging tests, combining a compact design with full measurement power and flexibility,” said Bruno Massa, vice president, LMS Test division. “The new SCADAS system adds on to the complete LMS portfolio of products and services covering the entire durability process, from realistic design and validation with accurate loads, to accelerated durability testing and simulation techniques.” August/September 2009 www.RemoteMagazine.com SCADA Products & Services ADLINK Provides Turnkey Software Solution for Data Acquisition Applications ADLINK Technology, Inc. has released the ADLogger, a ready-to-run data capture application that offers a simple configuration-based means to log data. AD-Logger can be used with any one of hundreds of ADLINK data acquisition or digitizer cards to log data from a variety of sensors, including thermocouples, RTDs, thermistors, strain gages and accelerometers. AD-Logger is specifically designed to provide extensive data logging features without the need for complex programming. Users simply configure ADLINK data acquisition or digitizer card functionality via AD-Logger through the use of intuitive and interactive configuration dialogs. AD-Logger also provides a real-time viewer with basic FFT power spectrum analysis and a historical view. Logged data can additionally be exported to external applications such as NI LabVIEW, NI DIAdem and MathWorks MATLAB for post-analysis. “AD-Logger is a tool for reducing the development time of data acquisition applications. This non-programming, configuration-based software meets all common data-logging needs. Combined with ADLINK data acquisition and digitizer cards, AD-Logger offers the best timeto-measurement of any data logging solution,” said James Gau, director of the Measurement and Automation group at ADLINK. well as minimizing energy consumption during peak demand periods through the use of up to three alternate set-point groups. FlowStation provides the tools to extend its features beyond the out-of-the-box functions to support options such as Modbus connection to motor protection relays, control of vent fans, backup generators, oxygen injection and additional pump interlocks. These and other custom features can be implemented using optional TelePACE Ladder Logic or C++ programming. Are You an A, B or C? Your subscription to Remote Site & Equipment Management Magazine may be about to expire. Check your status in the colored box located in the mailing label on the front cover. Subscribe online at www.RemoteMagazine.com Control Microsystems Releases New Complete Pump Control Solution Control Microsystems has launched the FlowStation 110, a complete out-of-the-box pump station controller package designed for use in storm and waste water lift stations and common pumpup applications. With its built-in web server and user-friendly configuration interface, FlowStation can be set up locally by field technicians or remotely by system engineers, and as such is well suited for stand-alone installations or as part of a greater SCADA network. The FlowStation components consist of a dedicated pump controller, a color touch-screen local operator interface, a GPRS modem for remote web browser, SMS, and email alarming or a serial or Ethernet radio for SCADA connectivity. One of the many features of the FlowStation 110 is the integrated BlackBerry interface for central viewing and alarm acknowledgement. Local configuration and operation is handled with connections to laptop computers and optional touch-screen interface via industrystandard Modbus/USB, serial Modbus RTU and Modbus/TCP protocols. For larger water control systems, FlowStation provides interface tools that exploit the product’s integrated web server and Ethernet capabilities, making the product accessible wherever the Internet or WAN/LAN is available. To efficiently manage power use and related costs, FlowStation 110 supports the monitoring, calibration and alarming of pump current draw, as www.RemoteMagazine.com August/September 2009 Remote Site & Equipment Management 7 SCADA Feature Remote Communications Enhanced by New Software Interoperability Standards Roy Kok, VP of Marketing and Sales Kepware Technologies The petrochemical industry, along with others involving remote operations, have requirements for communications that go above and beyond those with in-plant only communications. While today’s interoperability standards can address many of communication requirements effectively, improvements are needed to deliver a broader level of support. These needs are being met by the latest OPC interoperability standard, OPC-UA. But first, what are the critical to quality needs for this industry? They fall into several categories: security, data architectures and performance. Security, with respect to interoperability, requires that application conversations (the communications between desperate software solutions) can happen in a secure, encrypted manner. The applications need to know that they will be communicating and there needs to be a security certificate in place ensuring that two applications have been given the permission to communicate. Security also applies to the computers and operating systems taking part in the communications. The communication interfaces, typically Ethernet connections, must be well defined and controllable. Often, operating system technology assumes this burden and security at this level is removed from the hands of IT and engineers. Greater control than is typically included in the Operating System is needed and a secure interface must clearly define the “Ports” through which applications will communicate. The communication paths must be under the control of IT and engineers responsible for maintaining the system, so that proper security protocols and firewall maintenance functions can occur. Data architectures are becoming increasingly important as software vendors attempt to improve the artificial intelligence of their solutions. In the past, software vendors focused on the development of infinitely flexible automation systems, ensuring that an engineer could use their product with the flexibility of a Swiss Army knife, and accomplish any task they choose to undertake. But today, engineering resources are at a premium and greater value is placed on the end result with the least effort. To achieve this, raw data must be turned into information as quickly as possible. Information can mean many different things, but in its most basic form, data is turned into information by applying context to it. A value has context when you know the time, process conditions and quality at the time the data was sampled. In the past, a single value was passed in the request for a Tag (name representing the value). Today, complete arrays of information need to be passed to represent date, time, quality, equipment status and product information such as customer ID (raw material genealogy) and operator in charge, to facilitate more intelligent use of the information for analysis, trending and reporting. And of course, this entire process must be delivered with greater performance than was available in the past. Computers are faster, the network infrastructure is faster, but with this additional “Context”, the transfer of results must be at least as fast or if not faster, even though there is more information. That requires compression and schemes for passing communication architectural information independent of the data and contextual information. Applications must be able to access the data model information separately from the actual data, which enables the data to be passed more efficiently. All this has been taken into consideration with an enhanced interoperability specification called OPC-UA. OPC is far from new, having been introduced back in 1995. Today, OPC is the most widely adopted standard for interoperability between industrial software applications. Building upon that success, OPC-UA starts by unifying the multiple specifications of the past, and redefines the acronym of OPC (formerly OLE for Process Control, a purposeful implementation of certain Microsoft technology) to OPC-UA (now standing for Open Connectivity – Unified Architecture). Like everything the second time around, the latest generation delivers solutions to problems of the past, delivers new capabilities and is a foundation to build on well into the future. The first generation of OPC primarily developed into three distinct specifications. They were OPC-DA (designed for real-time data access), OPC-A&E (designed for alarm and event message access) and OPC-HDA (designed for historian data access). As three separate specifications, developers of product could pick and choose from these specifications and implement what was most suitable to them. Since most of the automation world revolves around real-time data access, it was only natural that OPCDA would become the most widely supported specification followed by OPC-A&E and finally OPC-HDA. One of the first goals of OPC-UA was to drive broad and consistent implementation for all data access when possible. For example, while communication drivers may be focused on real-time communications, they also generate status and error messages. A built-in support for the alarm and event portion of the specifications would allow access to not only data, but all related status messages as well, through one interface. The same can be said for historic data access. While few real-time communication devices need HDA support, there is a class of device, widely used in the oil and gas markets, the RTU (remote terminal unit), that typically offers all three forms of data, real-time datal access, alarm and event messages and historic data access. Again, reliance on OPC-UA will facilitate one interface for these various data types where three were required in the past. The OPC of 1995 was very Microsoft centric, leveraging OLE (Object Linking and Embedding), a technology enabling applications to applications communications in 8 Remote Site & Equipment Management August/September 2009 www.RemoteMagazine.com SCADA Feature Microsoft operating systems. This also involved a technology called COM (Component Object Model) and, when talking from one computer to another over a network, was referred to as DCOM (Distributed Component Object Model.) OPC-UA leverages TCP communications and Web services and is not reliant on a Microsoft infrastructure. While it is true that Microsoft dominates most of the machines we see on the plant floor, there is another layer of technology that is deeply embedded. This is the layer of devices and control systems, typically running an RTOS (real-time operating system). These are designed for performance and compactness and generally have internal mechanisms very different from a Microsoft operating system. OPCUA, unlike its predecessor, is designed for portability and is intended to be used in all manner of devices, potentially from a remote sensor all the way to an enterprise dashboard application. And, it is intended to give the IT and engineers responsible for the communications, complete control over the infrastructure, for example the ports to secure the communications. Whereas the first generation OPC leveraged Microsoft standards, OPC-UA is purposely designed to meet all the needs of the automation industry, both (local/on-site) and remote. This makes it a very effective solution in terms of both performance and security. Finally, OPC-UA builds on earlier concepts of the OPC Data specifications, while extending them with new complex data, the ability to have clients access structures of information to maintain context and data relevance from the process, right through enterprise intelligence applications. Overall, OPC-UA is a much richer and more robust implementation over its predecessor. Developing a solution to perfectly fulfill a need is far better than leveraging general purpose technology to address a niche application. Expect the first OPC-UA implementations to come in the form of complete solutions. Interoperability is always the greatest challenge in leveraging a new communications standard. Hence, the most reliable solutions will come in the form of a suite of products, delivering the new technology (OPCUA) designed and tested as a complete solution. This can come as products from one vendor, or through partnerships, where vendors work closely to deliver the latest technology in a beneficial and reliable manner. Roy Kok is the vice president of Marketing and Sales for Kepware Technologies, joining Kepware in July of 2007, Roy is focused on driving Kepware’s marketing, and in delivering Kepware products to the marketplace through Direct, OEM and Channel relationships. Roy has a Bachelor's degree in Electrical Engineering from Northeastern University in Boston Massachusetts. He can be reached at [email protected] www.kepware.com Kepware provides communication software for automation and offers a unique experience in both OPC and embedded device communications. Since 1995, Kepware has focused on the development of communication drivers to automation controllers, I/O and field devices. Applications include M2M (machine to machine) and M2E (machine to enterprise) communications. Operating system support includes: Microsoft Windows Desktop, Windows Server and Windows Embedded (Windows CE and Windows Embedded NT/XP). Today, Kepware delivers connectivity to thousands of devices through over 130 communication protocols, and through the efforts of our direct sales, distribution and embedded partners. Kepware is a provider of communications with annual shipments exceeding 100,000 units. Visit www.kepware.com. www.RemoteMagazine.com August/September 2009 Remote Site & Equipment Management 9 SCADA Feature Compression Monitoring: Applying Technology for a Safer, Lower Cost Operation Jim Fererro, Vice President, Business Development GlobaLogix The efficiency and economic outlook of upstream oil and gas operations have never been more critical issues for oil and gas operators. As the industry continues to grapple with economic pressures, reductions in staff and a volatile market, operators realize that now is the time to seek out technologies that will help them lower costs and improve productivity. Less than 30 percent of the oil and gas industry’s US field sites are remotely monitored. The assets on these sites include: wellheads, tank batteries, production equipment, measurement facilities, pumps and compressors. Out of all of these assets, compressors can often seem like a small contributor, but in fact, they are an asset that stands to generate significant return on investment. The potential benefits of optimizing compressors make this field asset a prime target for remote monitoring. the unit and no alarm or shutdown. What the milk run field technician may not know is that the discharge temperature at that location should only be 235°F, and he definitely doesn’t know that the temperature has been rising for the past few hours. This is where a dispatch mode field operation model has a clear advantage. Under the dispatch mode, this same compressor would be monitored constantly and in real time from a central control room. The control room operator assigned to monitor that area would be well aware of the increasing discharge temperature because of the trending capabilities of the SCADA system, and could dispatch a field technician as soon as he noticed the change. This technician would arrive at the scene with full knowledge of the current issue before the unit goes down on a high temperature shut down. Most likely, he would have already surmised that the cause was a failing compressor valve, and he would have a replacement valve with him to quickly remedy the situation. Moving from Milk Runs to Proactive Problem Solving Most oil and gas fields are traditionally operated in what can be called a milk run mode. Under this model, a field technician visits the sites in his field based on a schedule, a daily milk run. He begins his day at the field office and then heads out to visit his sites in rotation. If a compressor shuts down after his site visit, there is the potential for it to go unnoticed until the next scheduled visit. This can mean up to 24 hours of downtime, resulting in lost production and revenue. For example, take a compressor at a site that has been set up with the discharge temperature shutdown at 300°F. A milk run field technician has his scheduled visit of this site near the end of his shift, around 4:00 pm A quick look at the compressor’s panel shows a discharge temperature of 265°F, which is well below the alarm threshold. The technician moves on since he has an hour drive back to the office and there appears to be no issue with team already has access to the data in real time. Time previously spent reviewing and analyzing operating reports can now be better spent developing an action plan based on the data. These improvements in operational efficiency save dollars and improve production reliability. Making a Safer Operation and Addressing Environmental Concerns For operators working in environmentally sensitive areas, dispatching field operators based on need, rather than following a set schedule, means that their operations will be run with fewer employees driving fewer miles than under the milk run model. From an HSE perspective, this allows operators to decrease their foot print on an area by eliminating unnecessary travel. A SCADA-based dispatch model also reduces chances for injury because it reduces safety incidents as a function of drive time. In the Rocky Mountains, for example, many sites are under the regulatory oversight of the Bureau of Land Management (BLM). Reducing the amount of operating vehicle traffic on the service and lease roads leading to these sites is a key concern of the BLM. A dispatched mode of operation reduces this traffic significantly. Also, in sites where there are higher concentrations of H2S, a dispatched mode of operation reduces unnecessary site visits. When a field technician is dispatched, he knows what he is getting into based on the monitored gas detection units. This has a huge safety benefit to an operator. Lower Costs with Preventive Maintenance Less than 30 percent of the oil and gas industry's US field sites are remotely monitored. However, installing these capabilities in just one piece of filed equipment, such as a gas compressor like this one, can yield significant ROI and increases in operational productivity and efficiency. This ability to proactively address field problems and avoid shutdowns saves hours of time and significant expenses. The most likely ending to this scenario for the technician in the milk run example is that the compressor reaches its discharge temperature shutdown level hours after he has left. If he does get an alarm call out it will be much later when he is at home and offduty. In the best-case scenario he responds that night. But, it is possible he may not know about the situation until the next day. Regardless, without information other than the fact that a shutdown occurred, he may not have the parts necessary to resolve the issue in one trip to the field. Dispatching technicians from a control center has a number of benefits for operators. In this example, dispatching the field technician while the temperature is still climbing, before the unit shuts down, results in the minimum overall downtime. A field technician who addresses the shutdown after the fact results in the maximum downtime. Increase Productivity Through Smarter Time Management This dispatch model also allows field technicians and engineers to work more efficiently. Instead of making the same daily rounds week after week, as they do in a milk run operation, employees are sent to a specific site only when an issue arises. The field technician can cover more assets and the amount of drive time is reduced. Additionally, regular meetings to share operating data are no longer necessary when everyone on the 10 Remote Site & Equipment Management August/September 2009 Each hour of downtime costs oil and gas operators thousands of dollars in lost production. For example, if a field compressor produces five million standard cubic feet of gas per day (MMSCFD) and the volume of that gas is worth $3.50 per thousand cubic feet (MCF), each hour of downtime is worth $730. Also assume the site averages 20 hours of downtime in a month. This equates to $14,600 in lost production. Reducing that downtime by just 10 percent (two hours) will bring increased revenue of almost $1,500. Achieving a reduction of 20 percent results in an additional $3,000 a month. In general it is reasonable to expect to achieve reductions in downtime of as much as 25 percent. Each hour that a compressor like this one is down can cost an operator thousands of dollars in lost production. Implementing remote compression monitoring at one field site can result in a reduction in downtime of up to 25 percent. Operators will achieve these reductions in downtime and increases in production and revenue by adopting the proactive dispatch-based field operation model. As seen in the earlier example, the dispatch model enables a proactive approach. In turn, this also allows operators to implement condition-based maintenance and root cause failure analysis to increase equipment efficiencies and www.RemoteMagazine.com SCADA Feature lower costs. Condition-based maintenance is a scheduled maintenance program based on reviewing trends in certain operating conditions, such as vibration readings, discharge temperatures and the results of regular oil analysis. Maintenance is scheduled and planned based upon the indicated need, rather than based on the calendar or run hours. The result is a proactive and truly preventive maintenance program that lowers costs and increases the mechanical availability of the compression equipment. Mechanical availability is the amount of time in a period that the equipment is ready and able to compress gas. This differs from the run time or down time metrics most commonly tracked by oil and gas operators in that sometimes a compressor is able to compress gas, but is shut down for process or pipeline reasons that have nothing to do with the maintenance of the compressor. By watching the trends in operating conditions, mechanical failures can often be averted with scheduled maintenance. Scheduling the replacement of a failing valve or even a major overhaul to coincide with the scheduled shut down of the system or pipeline maximizes the throughput of the equipment. An operation that does not use some form of preventive or condition-based maintenance relies upon a calendar or possibly the number of run hours to drive scheduled maintenance activities. Condition-based maintenance keeps a finger on the pulse of the equipment, watching its health to determine when an overhaul is actually needed. This always results in lower operating costs. Sometimes condition-based maintenance will indicate that a costly overhaul can be pushed to the next budget period. Sometimes it indicates the overhaul may be needed sooner to avoid a major catastrophic failure which would result in higher costs and significant lost production. The data provided by remote compression monitoring also makes root cause failure analysis (RCFA) possible. It is proven that operations that apply RCFA have lower unplanned maintenance costs over time because the dispatch model drives proactive and preventive maintenance, moving the operation away from the reactive repair. RCFA builds the library of experience necessary to spot the trends that cause downtime and costly failure. All too often the most commonly followed metric for compression operation is run time. This measure is somewhat meaningless without more information. By identifying the causes for downtime future incidents will be prevented. In other words, by categorizing the various reasons that cause a compressor to shut down into as few as five categories, the patterns for downtime can be analyzed and their root causes addressed. time for a compressor can be automated into a SCADA system based on alarm reporting. This guides the control room operator and the local operation management in the pursuit of the real causes for downtime. Managing the Compression Asset Basically, all downtime on a compressor can be placed into one of these five buckets. And only the third on in the list, mechanical shutdowns and unplanned downtime, points to a compressor problem. Categorizing the down- Managing the compression assets in an operation employing proactive compression monitoring allows operators to more efficiently use their available compressor horsepower. Gas compressors are a major capital expense that may have a usable life of about 30 years. However, due to reduced volumes and suction pressures over time, the average well head compressor is only ideally suited for a specific location and application for less than three years before its cylinder sizes, staging and BHP make the compressor package no longer an ideal fit for the site. At that point, volumes decline and the field operator is left with underutilized equipment and wasted resources. If it is a leased piece of equipment, they end up paying for horsepower they can not use. Currently, most operators will check that a compressor unit is operating within acceptable ranges, but rarely will they report on a unit’s BHP efficiency, a measure of the utilization of the available horsepower. There are advantages to reviewing equipment efficiency as part of the ongoing monitoring process. Monitoring allows operators to check the efficiency of their compression equipment and rotate or downsize operations to optimize the complete fleet of equipment over an entire region. For example, assume a compressor is installed at well A. The suction and discharge pressures and projected volumes indicate a 1,200 BHP two-staged compressor is required. Over the next few years, the suction pressure lowers and the produced-gas volumes decrease. A new well is drilled in the same operating area. Well B has the same suction pressure and discharge pressure and volume design basis as the original well A. A field that is managing its compression assets by monitoring BHP efficiency of each unit would note that the well A site is now using 750 BHP and the lower suction pressures are starting to indicate a three stage compressor is a good idea. The management of this field would seriously consider relocating the well A compressor to the well B site and installing a lower cost 750 BHP compressor package at well A. The determining factors, of course, would include the relocation costs for the 1,200 BHP compressor. A traditional operation that does not track BHP efficiency by the unit would not necessarily consider the well A unit in its decision process, and would possibly order a second 1,200 BHP unit for well B. The savings in capital costs for a purchased compressor or in operating costs for a leased unit are significant. This one incident could easily result in cost savings that cover the cost to conduct an asset management effort that monitors BHP efficiencies and tracks field wide trends. The capital expense of compression is significant. However, over time that cost is dwarfed by www.RemoteMagazine.com August/September 2009 The five buckets into which all downtime hours can be gathered: • Causes based on events up-stream of the compressor (low suction pressure shutdowns or high liquid level shutdowns in the first stage scrubber) • Causes based on events downstream of the compressor (high discharge pressure) • Causes attributed to mechanical shutdowns or unplanned downtime (this is the critical list of items for preventive maintenance plan using condition based maintenance) • Causes attributed to scheduled shutdowns (these should be minimal, and if they are not, it points to scheduling issues) • Causes attributed to operational requests (shut ins at the request of the line operator or due to well work or due to contractual issues) the operating expense of that same piece of equipment. Compression monitoring addresses both costs. Monitoring BHP loading and driving a proactive fleet management approach to compression reduces capital expenditures. Moving toward a dispatch mode reduces operating expenses. Furthermore, the savings in dollars, and potentially lives, resulting from creating a safer operation more than justify a remote monitoring approach. All of which, indicates that now is exactly the right time to pursue the proven technology and cost saving benefits of remote monitoring. The ability to learn from the past and apply it to the future is at the heart of compression monitoring, dispatched operations, condition-based maintenance and RCFA. These approaches result in safer operations, improved efficiencies and lower costs. Jim Fererro is a vice president with GlobaLogix, a Houston-based oilfield services company that helps oil and gas companies achieve greater efficiency, productivity and accuracy in their oilfield operations by providing access not just to data, but to the right information at the right time. For more information, visit www.globlx.com. Did You Find This Article Insightful? If so find more like it at www.RemoteMagazine.com Remote Site & Equipment Management 11 NETWORKING Microchip Technology Expands Wireless Products with ISM Band, Sub-GHz Transceiver Radio Microchip Technology, Inc. has expanded its RF Products Division wireless portfolio with the new MRF49XA Sub-GHz transceiver radio. The MRF49XA covers the 434/868/915 MHz unlicensed industrial, scientific and medical (ISM) radio frequency (RF) band, which is well suited for low data-rate, low-power embedded wireless applications. By retaining compatibility with its existing suite of development tools, Microchip makes it easy to integrate this new SubGHz transceiver with any eight, 16 or 32-bit PIC microcontroller, enabling cost-effective designs for a wide range of bi-directional, short-range wireless applications, such as remote controls, remote meter reading and home security/alarms. The MRF49XA transceiver radio is available on a PICtail/PICtail Plus daughter board for integration with the 8-bit PIC18 Explorer and 16/32-bit Explorer 16 modular microcontroller development boards. These come in a 434 MHz daughter board and a 868/915 MHz daughter board. Microchip’s suite of development tools further enables easy integration of the MRF49XA transceiver radio with more than 550 PIC microcontrollers. Available tools include the free MPLAB IDE integrated development environment, the MPLAB REAL ICE emulation system, the MPLAB ICD 3 in-circuit debugger, the PICkit 3 low-cost debugger/programmer and Microchip’s free C compilers. backhaul radio as well as point-to-multipoint configurations for facility wide LAN coverage. Real time communication with decisive and reliable timing is critical to vital switching requirements that protect substation and distributed generation infrastructure such as wind farms. SwiftGrid is a synchronous radio platform that provides ultra-low and fixed latency of less than 4 milliseconds making it completely transparent and compatible with all legacy TDM and future IP protocols. Multiple OFDM modulation rates, channel sizes and 1 MHz channel center tuning allow for added spectrum flexibility and non-line-of-sight operation providing up to 24 Mbps (full duplex) throughput at distances beyond 100 km. First generation SwiftGrid is currently available in unlicensed 900 MHz, 2.4 GHz, 5.2 GHz, 5.4 GHz and 5.8 GHz, and public safety licensed 4.9 GHz frequency bands. Due to the flexible nature of the radio platform, 180 MHz to 280 MHz and 700 MHz as well as 6 GHz frequency bands will soon be available. “Synchronous low latency microwave has been our niche for over a decade. With the emerging Smart Grid market in need of a fast, cost effective solution,” said Jim Carlson CEO of Carlson Wireless. “We’ve designed these units for standard configurations; however, we’re seeing increased interest in OEM partnerships. It’s an exciting time for us.” Learn About Smart Grid Standards at Remote 2009’s IEC 61850, IEC 61400-25, DNP3 Conference Workshop Visit www.RemoteExpo.com for more information Carlson Wireless Launches IEC 61850 and Smart Grid Ready SwiftGrid Radio Platform Carlson Wireless Technologies, Inc. has launched its next generation SwiftGrid radio platform. Designed to meet or exceed emerging Smart Grid and IEC 61850 standards, SwiftGrid will be available as a point-to-point Products & Services Digi’s New Cellular Router Enables High-Bandwidth Applications in Remote Industrial Environments Digi International has introduced the Digi Connect WAN 3G IA, a third generation (3G) wireless WAN router for secure primary and backup connectivity to remote devices in severe environments. It supports industrial protocols and features 3G connectivity enabling highbandwidth applications like remote video surveillance in harsh environments. It is designed for utility, pipeline, traffic, industrial automation and other industrial applications. The Digi Connect WAN 3G IA provides support for both HSDPA (GSM) and EVDO (CDMA) connections and features Class 1 Division 2 industrial certification. It also includes Modbus TCP support for easy connectivity to programmable logic controllers (PLCs), Remote Terminal Units (RTUs) and other industrial devices. Additionally, the Digi Connect WAN 3G IA includes both Ethernet and serial ports, a terminal block for 9 to 30 VDC power, a din rail kit for mounting in industrial environments, and an industrial temperature rating of 13°F to 167°F for GSM models and -22°F to 167°F for CDMA models. The Digi Connect WAN 3G IA features built-in VPN with IPSec for creating secure connections over public networks. It also features Digi SureLink for persistent connections over wireless networks and Digi Connectware manager for easy setup, configuration and maintenance of large installations. It also supports Python, an object based, free, open-source programming language for developing customized controlling applications. Advantech’s Launches Industrial Ethernet Switch Designed for Grid Automation The Industrial Automation Group of Advantech has introduced the EKI-4654R, an IEC61850-3 compliant managed Ethernet switch for grid automation applications. IEC61850-3 certification ensures environmental and EMI immunity of network devices used in substations and allows the EKI-4564R to be interconnected with a myriad of devices, providing reliable consistency in power and energy applications. The EKI-4654R features 24 10/100Base-T Ethernet ports and two 1000Base-T SFP slots and has a wide range of redundant power inputs (2x 100 to 240 VAC/100 to 240 VDC) allowing connection to two separate power supplies, guaranteeing operation in the event of sources going offline. In addition, the dual connections can be used to connect multiple managed switches in a self-healing ring configuration, which provides a secondary communication path in the even that the primary is interrupted. In addition to an open standard Spanning Tree Protocol (SFP) and Rapid Spanning Tree Protocol (RSTP), the EKI-4654R also supports Advantech’s ultra-fast X-Ring, which guarantees recovery in less than 10 ms. Furthermore, the EKI-4654R features the Dual X-Ring technology, allowing it to be a hub for an existing X-Ring, so that users need only one switch to link redundant rings. 12 Remote Site & Equipment Management August/September 2009 FreeWave Technologies LRS455 Licensed Radio Offers Improved Transmission Performance in Rough Terrain FreeWave Technologies has released the LRS455. The newest licensed radio from FreeWave offers the low power consumption, improved transmission range and added receiver sensitivity. Due to extended RF propagation characteristics (430 to 470 MHz at 2 watts), the LRS455 is well suited for rugged and heavily treed terrain applications in oil and gas, water/wastewater, electric and municipality markets. The LRS455 complements FreeWave's other licensed radios, the LRS-760 and LRS-140. It offers fast data rate and more noise, making it well suited for long-distance SCADA applications located within rough terrain or heavy tree coverage. The propagation characteristics at 430 to 470 MHz at 2 watts are significantly better than higher frequencies at 1 watt, making the LRS455 radio usable in areas with heavy interference. The LRS455 provides new system and network management capabilities through the recently introduced www.RemoteMagazine.com NETWORKING Products & Services FreeWave Tool Suite, an integrated software platform for all aspects of radio and network configuration and diagnostics. Some of the additional key technical specs of the LRS455 include a 19,200 bps throughput on a 12.5 kHz channel and a 70 mile range with clear line of sight and the ability to extend through a repeater. Hear Freewave Speak at the Remote 2009 Conference & Expo Visit www.RemoteExpo.com for more information TC Communications Adds G.703-Over-IP Gateway to JumboSwitch Product Family A new gateway that extends 64 kpbs G.703 co-directional circuits over Ethernet/IP networks has been added to the TC Communication’s JumboSwitch product family. The TC3846-1 G.703-over-IP gateway features minimal end-to-end processing delay (latency) of less than 5 msec. because of its high-performance adaptive clock recovery, buffering and forwarding technology. It also supports point-to-point and point-to-multi point topologies. Typical applications include extending Power Utility Teleprotection relays with G.703/64K interfaces over Layer 2/3 IP networks. It is available as an interface card for any JumboSwitch industrial gigabit modular Ethernet switch chassis option. The TC3846-1 is fully manageable, supports VLAN and QoS to insure reliable communications and offers an industrial hardened version (-40°C to 80°C) as an option. Some of its unique features include remote firmware upgrade, temperature and power consumption monitoring, traffic monitoring and statistics reporting and a network time server (NTS). The JumboSwitch offers all popular features and capabilities of standard industrial switches, but differs in that it integrates Ethernet/IP, VoIP and TDM-over-IP over a redundant Gigabit Ethernet fiber optic backbone. It provides backward compatibility with legacy devices and forward compatibility with developing Ethernet standards. The JumboSwitch provides hot-swappable universal interface card slots for modular interfaces to convert Voice, T1/E1 or Primary ISDN circuits and serial data, with IP PBX, near Stratum II clock precision and demanding teleprotection speeds. G.703 is an International Telecommunications Union (ITU) standard for transmitting voice or data over digital carriers such as T1 and E1. Westermo Teleindustri Debuts Industrial Ethernet Routing Switch for Extreme Environments Initially developed for bespoke mission critical applications in the defense, rail, aerospace and sub-sea markets, the new off-the-shelf version of RedFox from Westermo Teleindustri is based on a design that exceeds normal industrial requirements. This robust DIN rail mountable unit has a heavy duty aluminium enclosure for maximum strength, heat dissipation and resilience to extreme levels of electromagnetic interference (300 A/m). Manufactured from industrial grade components and able to operate in temperatures between -40 to 70°C (with no internal fans) RedFox has a mean time between failure of 600,000 hours. The new switch provides the highest levels of standard compliance for EMC, railway applications, vibration, humidity, shock and altitude. The range offers a number of Ethernet interface combinations, ranging from ten to 18 10/100/BaseTX ports, plus the option of four SPF Gigabit and four 1000BaseTX ports. To ensure the network resilience RedFox supports STP (Spanning Tree Protocol) and RSTP (Rapid STP), and also features Westermo´s FRNT (Fast Recovery of Network Topology redundant ring functionality. This protocol can reconfigure a large network in the event of any line or hardware failure. FRNT is able to reconfigure a redundant ring network consisting of up to 200 switches within 20 ms, regardless of network load. This functionality enables RedFox switches to be used in safety critical applications. RedFox also supports the IGMP (Internet Group Management Protocol) snooping, which provides filtering techniques to manage the flow of data around the ring in such a way as to optimize the bandwidth. IGMP snooping has also been integrated into FRNT to ensure optimum performance even during a network failure. Routing is becoming an essential function for the merging infrastructure and factory automation networks. The RedFox´s static routing and firewall functions can provide simple segregation to ensure dataflow is controlled between networks. Comprehensive www.RemoteMagazine.com VLAN (Virtual LAN) support allows the physical switched network to be subdivided increasing security and network bandwidth and improving manageability. VLANs can also be allocated to particular switch ports and centrally configured. Several layers of security are available, vital to prevent both malicious and accidental network failures including an inbuilt firewall and 256 bit AES encryption on IPSEC VPN tunnels. When using NAT (Network Address Translation) the IP address of protected devices can be hidden in a local secure network. Web configuration pages and SNMP can be disabled and the Command Line Interface (CLI) is secured using SSH (Secure Shell Protocol). Redfox is easy to use, needing no configuration out of the box to allow a simple network to be created. An auto-discovery IP-Configuration tool allows the IP address, subnet mask and gateway address to be set up. A Web interface allows configurations such as FRNT ring, VLANs or a basic firewall to be set up. Advanced configuration and monitoring can be achieved using SNMP. Fine tuning for rigorous applications using the intuitive CLI enables running changes to be made without the need for a reboot. The units´ isolated power supply has an operating voltage range spanning from 16 VDC to 60 VDC and can be fed from two separate supplies of differing voltages. MACTek Develops Bullet WirelessHART Adapter MACTek Corp. has completed the development of its wireless adapter for use with HART-enabled devices. The newest member to the family of MACTek HART products, the Bullet, provides a cost-effective means of access to real-time information from installed intelligent HARTenabled field devices. The Bullet is an addition to the VIATOR PC line of modems. The Bullet WirelessHART Adapter will come in two models, one a general purpose, non-certified unit for non-hazardous applications and another certified to IS and EX-proof. The Bullet enables existing wired HART field devices to communicate with host applications by means of WirelessHART technology. It is installed permanently by screwing it directly into an available spare port on HART field device, or connecting anywhere on the 4 to 20 mA current loop. A wired HART field device retrofitted with the Bullet communicates its process variable (PV) over the existing wiring to the existing DCS and simultaneously communicates diagnostic and device information over the WirelessHART network to process and asset management applications. The Bullet has options for power scavenging or local/direct power. When powered by the current loop, the device saves users the long term cost of battery maintenance, replacement and disposal programs. The Bullet local/direct power option can be used when the field device is powered either by a power supply or an external battery/solar system. In the case of external battery power, the Bullet provides battery power management by cycling the field device power and taking periodic readings. August/September 2009 Remote Site & Equipment Management 13 NETWORKING K-TEK's Wireless Transmitter and Receiver Provides Secure, Low Cost Transmission of Level Data K-TEK has released the DX80 wireless transmitter and receiver, a low cost method for transmitting data between process sensors and higher level systems, such as DCS or SCADA systems. Designed for robust, secure communication, the DX80 includes two devices, a node that resides in the field and interfaces to K-TEK's measurement devices, and a gateway that resides in the main control panel and interfaces to a PC or PLC. Each node accepts up to two analog and two discrete switch inputs. Each Gateway accepts up to 55 nodes. The DX80 wireless transmitter and receiver communicate via a frequency hopping spread spectrum (FHSS) radio system that ensures the message is delivered and is secure. By hopping from channel to channel, multiple radio networks can use the same frequency range without creating interference. Wireless communication can be established between any of K-TEK's 4 to 20 mA level transmitters and switches: the LM80 laser, the KSONIK I ultrasonic, the KCAP300 3-element probe or the GP50 vibrating fork. The DX80 is available in two different models: the 900 MHz frequency (US, Canada and Australia) or the 2.4 GHz (rest of world) ISM (Instrumentation, Scientific & Medical) band. It penetrates walls and objects, and bends around obstacles better than higher frequencies. The signal range is three miles, line of sight and especially suited for tank farms; plastic pellet, cement and aggregated silos and hydrocarbon tanks. The K-TEK node can input two digital and two analog signals. The K-TEK gateway can output two digital and two analog signals, and it includes a Modbus RTU for connection to higher level control systems. The DX80 can also be connected directly to the K-TEK HMI color display for a standalone, wireless system. The DX80 wireless network includes an embedded site survey tool to ensure optimal performance. This function analyzes the strength of the radio signal between the gateway and a specified node. Signal results (the number of data packets received or missed) are displayed in a green (excellent), yellow (good), red (marginal) or missed format. The DX80 Wireless Transmitter & Receiver are each housed in IEC IP67, NEMA 6 rated enclosures for longlasting performance in rugged environments. They operate using 10 to 30 VDC input power (10 to 24 VDC for European applications). PhihongUSA Develops Single-Port High Power Midspan with SNMP Management Phihong has developed a high-power, 75 W singleport midspan that is Simple Network Management Protocol (SNMP) capable. Designated the POE75U1UPN, the Gigabit-compatible midspan is designed to meet Ultra PoE requirements. Because the SNMP capability enables remote monitoring and reset without onsite service personnel, this midspan is well suited for applications such as wireless network access points, kiosks and security cameras. "The success of next-generation PoE is still based on lowering implementation costs by reducing the labor required to install equipment, as well as to maintain the network," said Keith Hopwood, vice president of Marketing for PhihongUSA. "This ultra high-power midspan lets the user easily install security cameras or remote workstations without requiring an electrician, and then lets them maintain its functionality without the need for on-site staff." The POE75-1UPN has an AC input voltage range of 90 to 264 VA. The unit's total output power is 75 W, and it operates in a temperature range of 0°C to 40° C. The single-port Ultra PoE midspan has safety and protection systems designed to meet the IEEE 802.3af standards, including detection, disconnect and overload control. Over-temperature protection allows the midspan to automatically shut down without being damaged and the outputs are equipped with short-circuit protection. Also, in case of over-voltage, the outputs will shut down without any permanent damage to the midspan. Proxicast Introduces a Portable, Self-Powered 3G + Wi-Fi Wireless HotSpot in a Box Designed to provide mission-critical wireless communications, Proxicast’s new Cell-PAK 3G + Wi-Fi HotSpot in a box is a wireless grab and go solution that provides mobile wide-area cellular Internet connectivity (WWAN) and local 802.11 a/b/g WiFi access (WLAN) in a portable form-factor. The Cell-Pak features Proxicast’s commercial-grade LAN-Cell 2 mobile 3G cellular router. The Cell-PAK is a rugged, self-contained, batterypowered, portable Wi-Fi HotSpot with built-in 3G 14 Remote Site & Equipment Management August/September 2009 Products & Services cellular Internet access. Its impact and water-resistant MIL-spec rated case and on-board power pack are designed for prolonged operation in harsh environments. The Cell-PAK can connect to any available Internet service including DSL, cable or other Ethernetbased networks, to any serial modem-based service including POTS lines and satellites or the LAN-Cell’s PC-Card slot can accept a 3G modem from any cellular carrier worldwide. The Cell-PAK automatically switches to the best available service. The Cell-PAK platform features an intelligent power management system that provides at least 12 hours of continuous battery operation on a charge. It operates on 12 VDC and can be powered by AC, DC, vehicle, generator or solar power and recharges while in operation. External antenna jacks and the included high-gain antennas provide additional flexibility for maximizing both cellular and Wi-Fi signal reception. Much more than just a SOHO 3G router and a battery in a suitcase, the Cell-PAK is specifically designed for the Proxicast LAN-Cell 2 mobile 3G cellular router and delivers flexibility and enterprise-class security for wireless communications. It is engineered for both maximum performance and ease-of-use. The Cell PAK is available with an integrated LAN Cell 2 3G cellular router or as an accessory for existing LAN-Cell 2 3G routers. The LAN-Cell 2 mobile 3G cellular router is a commercial-grade 3G cellular router with enterprise-class routing, security and VPN features that allows multiple PC's, laptops, webcams, controllers, PLCs, VoIP phones and other Ethernet-based devices to simultaneously share a single cellular data account for primary or backup connectivity. Every LAN-Cell 2 includes four LAN, one WAN and one serial port along with an integrated 802.11 a/b/g Wi-Fi access point, full VPN end-point capabilities, military-grade encryption ( 3DES / AES ) and X.509 PKI certificate support. Based on an open and upgradable PC-Card (PCMCIA) modem architecture, the LAN-Cell 2 is compatible with all major worldwide cellular (wireless) carriers and standards including (CDMA) EVDO Rev A, EVDO Rev 0, 1xRTT (1x) and (GSM) HSUPA, HSDPA, UMTS, WCDMA, EDGE and GPRS. The LAN-Cell 2 supports high speed PC-Card modems from most major manufacturers and network operators. Trapeze Networks Awarded Two Patents for Intellectual Property Cover Nonstop Wireless Networking, Energy Conservation The US Patent Office has awarded Trapeze Networks two wireless networking patents. The patents advance the company's position in nonstop wireless networking and cover technologies that allow organizations to deploy and manage access points more easily and at lower costs. The "System and Method for Distributing Keys in a Wireless Network" (US Patent 7,529,925) is a foundational patent that relates to improvements in roaming performance. This invention covers the fundamental operations of pairwise master key (PMK) caching, the way to maintain security when clients roam from one access point to another. The invention allows the distribution of key information about client devices between access points such that clients can avoid re-negotiation of new keys with new access points as they physically move in a www.RemoteMagazine.com NETWORKING Products & Services wireless network. This results in uninterrupted wireless service and superior quality of connection. Most of today's enterprise class wireless LANs that support high-quality voice over IP services require PMK caching features in order to provide rapid roaming between access points and eliminating dropped calls. "Power-Aware Multi-Circuit System and Method" (US Patent 7,525,215) is an invention that allows access points to use one or more types of power sources (IEEE 802.1at, IEEE 802.3af, or proprietary PoE) and adjust the functionality of the access point based on the level of power available to it. This invention simplifies installation and operation of access points on existing networks and allows businesses to entirely avoid installing expensive additional power mains, new PoE sourcing devices and upgrading their wiring closets to support the wireless network. Nonstop wireless brings painless, fully automated dynamic redundancy and scaling to wireless LANs. NonStop Wireless technology allows for non-stop operation, in-service upgrades, and hitless failover while dramatically simplifying redundancy configuration. Trapeze's NonStop Wireless dramatically reduces capital equipment and ongoing IT operational costs associated with building, maintaining and growing high-availability resilient wireless LANs. Nonstop wireless is delivered through Trapeze Mobility System Software (MSS). MSS is the distributed wireless operating system that runs on Trapeze's wireless LAN equipment and delivers the benefits of Trapeze's Smart Mobile architecture. MSS runs on all Trapeze equipment, from access points to controllers and is backwards compatible across the company's entire product line. Newest Addition to HART Test System Supports Testing for Interoperability of WirelessHART Devices The new Wireless Test System recently released by the HART Communication Foundation is the latest update to the HART Test System. The HART Test System is a set of testing tools that play a key role in ensuring device interoperability of both wired and wireless HARTenabled devices. The new Wireless Test System supports testing of a WirelessHART device’s TDMA Data Link Layer and is now available to all Foundation members. “The HART Test System is an integral part in the HART Device Registration Program. The system helps to assure the interoperability of wired or wireless devices produced to the HART standard regardless of the device manufacturer,” said Ed Ladd, HCF director of Technology Programs. “Users can buy with confidence a device that has been HART Registered, knowing it will work with the devices and systems already installed in their plant.” The HART Test System is a complete testing tool produced on the Linux operating system that works with wired HART devices or through WirelessHART gateways that support the standardized HART UDP interface. With the addition of the Wireless Test System the tools now include automated testing of the application layer, token passing data link layer, TDMA data link layer and analysis software for the verification of a device’s conformance to the HART Protocol specification. “The design of the test system allows the Foundation to control the evolution of the tool and to add components, such as the new Wireless Test System, as they are made available,” said Ladd. “The HART Test System allows member companies designing wired and/or WirelessHART devices to fully test them for compliance to all revisions of the HART Protocol standard. Hear the Hart Communications Foundation Speak at the Remote 2009 Conference & Expo Visit www.RemoteExpo.com for more information Opto 22 Breaks New Ground in Wireless Networking Opto 22 has developed a unique offering for the automation industry by providing both wireless and wired Ethernet networking options on its standard SNAP PAC programmable automation controllers (PACs) and I/O systems. Now using wireless for programmable automation controllers and I/O is as easy as it is for PCs and laptop computers, rather than the hodgepodge of proprietary and incompatible technologies sometimes found in the industrial automation industry. Wireless local area networking (WLAN) capabilities have been added to all of Opto 22's Ethernet-based SNAP PAC System components, including its full line of intelligent SNAP I/O processors (brains) and all standalone and rack-mounted programmable www.RemoteMagazine.com automation controllers (SNAP PACs). Control system designers can now architect systems with traditional Ethernet wiring, Wi-Fi, or any combination of the two. "Similar to the way you use your laptop, our SNAP PAC controllers and I/O allow you to choose wired and wireless networking based on your environment and other factors," said Nick Riley, design engineer, Opto 22. "Engineers now have an effective, lower-cost way to provide proof-of-concept for their projectsbefore investing in costly permanent wiring or building a wireless infrastructure throughout their factory or facility. It also gives them flexible options for segmenting their network." Opto 22's new wireless technology in the SNAP PAC devices is based upon the industry-standard IEEE-802.11 specification with support for a, b, and g networks operating in the license-free 5 GHz (802.11a) and 2.4 GHz (802.11b/g) frequency bands. In this way the controllers and I/O brains can be used in the most common wireless infrastructures deployed in the world today. Wireless access points, wireless routers, and wireless repeaters from nearly any vendor can co-exist with SNAP PAC wireless technology. The 5 GHz (802.11a) option is particularly significant-and unique in industrial I/O systems-because it allows users to deploy SNAP PAC wireless in a frequency other than the typically crowded 2.4 GHz band, where interference from other 2.4 GHz devices, such as microwave ovens, could reduce performance. Security is provided via secure transmission algorithms including WPA (TKIP) and WPA2 (802.11i/AES) to help build the robust and secure wireless communications system typically required for any wireless implementation today. In addition, SNAP PAC wireless supports either infrastructure mode, where communication among devices is routed through an access point, or ad hoc mode, where each device can detect and communicate with any other similarly configured network device within range. These wireless capabilities provide numerous benefits to users, beginning with the significant savings achieved through the reduction in wiring and termination costs. Wireless networking also makes it possible to deploy I/O and controllers in remote areas, areas that are inaccessible, or areas where network wiring is difficult or impossible to install. Opto 22's SNAP PAC controllers and I/O brains give users both wired and wireless at any time. They can network their components via standard wired Ethernet, use 802.11a/b/g for wireless networking or use a combination of both. More importantly, Opto 22's line of SNAP analog, digital and serial I/O modules is fully supported in both wired and wireless mode-simplifying the specifying of I/O and reducing spares. Also, all the standard industrial protocols currently supported by the existing Ethernet interface are fully supported over wireless as well, including OptoMMP, Modbus/TCP, ODVA's EtherNet/IP, FTP, SNMP, SMTP and more. BlueTree Releases IPSec VPN Client Software for Cellular Modem Portfolio BlueTree Wireless Data, Inc. has released embedded IPSec VPN software, which offers customers a simple to deploy and easy to use VPN solution. As more and more devices leverage the "public" Internet for M2M communication, strong security becomes crucial. IPSec is a suite of protocols specified by the Internet Engineering Task Force (IETF) which add security to the IP layer of internet traffic. Adding security at the IP layer allows IPSec to secure all common internet traffic. IPSec has become the industry standard mechanism for securing internet communications. August/September 2009 Remote Site & Equipment Management 15 REMOTE 2009 Show Update October 29th - 30th 2009 • San Antonio, Texas The eighth annual conference and expo will be held October 29-30, 2009 in San Antonio, Texas. This technology-driven and solution oriented event brings together the innovators and users from multiple industries, including utilities, power, oil & gas, telecom, industrial, water and public utilities, agriculture and facilities management. Remote 2009 Conference and Expo will focus on the leading advancements for the monitoring and management of distributed equipment and facilities, remote assets, automated process & system controls and device networks. Large-scale users and industry experts will speak on SCADA, remote networking technology, security (cyber and physical), control, automation, onsite and back-up power, M2M, emerging wireless technology, telemetry and condition monitoring. This year's event will offer managers of distributed equipment and remote facilities the most informative conference on these mission critical technologies. Technical speaker presentations will provide focused sessions the latest technologies and market trends, multiple case applications from users in many industries and integrators, and how-to sessions for the engineers and managers of remote sites. This year attendees will receive certificates of attendance and can earn continuing education credits through some sessions and pre-event workshops. The two-day international conference will serve equipment and facility managers, communications system operators, designers, developers and integrators interested in learning the latest capabilities and best practices in these rapidly advancing fields. This will provide an opportunity to network with peers, professionals and potential business partners involved in technology solutions serving a variety of applications. See the latest products, services and systems available and discover what's coming next. Current Exhibitors ProSoft Technology, Inc. FreeWave Technologies SkyMira LLC Semphore, Inc. iGLASS Networks Noran Tel BS&B Pressure Safety Management Trident Micro Systems Vizimax MultiTech Systems CalAmp CSE Semaphore Spacenet, Inc. SolarCraft, Inc. Supporting Organizations Utilimetrics Profibus & Profinet North America ISA Automation Federation OMAC Fuel Cells 2000 Visit: www.RemoteExpo.com to Register 16 Remote Site & Equipment Management Hotel Information Stay Where the Conference Is! Grand Hyatt San Antonio 600 E. Market Street, San Antonio, Texas, USA 78205 Tel: +1 210 224 1234 Fax: +1 210 271 8019 http://grandsanantonio.hyatt.com A special room rate of $229 is available for attendees. Be sure to reserve your room by October 7, 2009, to receive this special rate. Be sure to mention Webcom Communications when reserving. Save an additional $200 off of your full conference registration when you book your stay at the Grand Hyatt San Antonio by September 7th. In order to receive this discount you must enter this Code upon check out: “Remote2009_Hotel”. Note: in order to receive this discount you must supply Webcom Communications with a hotel confirmation number. Please email confirmation to Marsha Grillo at [email protected]. Enhance your visit to the Alamo City with a stay at the dynamic Grand Hyatt San Antonio. With a dramatic design that exemplifies this unique city, our new hotel on San Antonio Riverwalk is an exciting blend of modernism and the Latin culture. Warm hospitality, bold colors and exceptional touches create a San Antonio luxury hotel that is perfect for every guest, whether traveling for work or vacation. Take advantage of our premier setting – adjacent to the convention center, HemisFair Park and on the Riverwalk – outstanding amenities and unprecedented service levels to make your experience at our luxurious San Antonio Texas Riverwalk hotel extraordinary. Visit http://grandsanantonio.hyatt.com for more information. August/September 2009 www.RemoteMagazine.com REMOTE 2009 Show Update Preliminary Conference PRogram More sessions to be announced Remote Monitoring Sessions Low Power WiFi Sensor Networks – Leveraging the 802.11 Standards Enabling the Smart Grid with Cutting Edge Electrical Load Measurement Macro Scale Mesh Networking Dan Piroli, Senior Vice President • Point Six Wireless Al Hamilton, President • SignalFire Telemetry, Inc. Andy James, Director of Sales - Mobile & M2M Group • Sierra Wireless IEC 61850: A Protocol with Powerful Potential Andreas Somogyi, Director of Global Engineering & Marketing • Prosoft Technology, Inc. Wallace Gastreich, Strategic Product Marketing Manager • Prosoft Technology, Inc. Telecom Company Uses Monitoring Tool for Customers Services’s Quality Assurance Fabio Pizzuti • Telecom Italia Spa The Evolution of Remote Service and Device Management Satellite-Terrestrial Networks: Next-Generation of Wireless Communication Susan Miller, Senior VP of Satellite Services • SkyTerra Communications Using Low Power WiFi in Battery Powered or Energy Harvesting Sensor & Control Applications Bernard Aboussouan, VP of marketing • Gainspan Frequency Hopping, Wi-Fi, Cellular, WiMax – Which Technology Should I Use for my SCADA project? Kevin Zamzow, Strategic Product Marketing Manager – Wireless Products • ProSoft Technology, Inc. Sumair Dutta • Aberdeen Group Reaping the Benefits of Intelligent Data: How Effective Energy Monitoring Can Reduce Costs Marcus Maxwell, Product Manager, Software and Meter Products • Eaton Corp. Security Sessions Wireless Protection - When Landlines are not an Option Vice President, Marketing & Business Development • Telular Intelligent Wireless Remote Control and Monitoring in 3 Easy Steps Rod Montrose, President/CEO • AVIDwireless How M2M Communications Drives Green Results Through Efficiency Gains Alex Brisbourne, President & COO • KORE Telematics Emerging SCADA Technology Speaker TBA • Uplogix, Inc. Achieving Greater Process Efficiencies While Protecting Industrial Plant Systems Through Remote Wireless and Data Driven Process Technology Securing Remote Site Access: A Defense-in-Depth Approach Todd Nicholson, Chief Marketing Officer • Industrial Defender, Inc. A Practical Approach to Securing your Remote Site Kevin Finnan, Vice President of Marketing • CSE-Semaphore So You Think You are Secure? You Might Not Be Jim Libersky, VP of Sales/Marketing • The Barrier Group Remote Video Security Unplugged - Cheaper, Faster, Better Keith Jentoft , President • RSI Video Technologies Geof Brazier, President • Industrial Protection Devices Remote Networking Sessions Onsite Power Sessions Compressco Cuts Remote Work Order Processing Time in Half Portable Fuel Cell Solution: Grid-like Power for Off-Grid Deployments of Remote Sensing Devices Robert F. Landsfield, Chief Executive Officer • Skymira Stretching Wireless IO throughout Your Infrastructure Brent McAdams, Director of Accounts & Product Development Manager of Wireless IO Systems • FreeWave Technologies, Inc. Reliable Wireless Sensor Network Performance for Substation Monitoring Applications Steve Toteda, Vice President of Marketing • Dust Networks, Inc. Atul Chawla, Director of Marketing • UltraCell Corp. Solar Electric Systems - Power Reliability for 24/7 Operation John F. DeBoever, Director of Industrial Power Systems • SunWize Technologies Green Battery Power Monitoring David Barnes, Dir of IPS Sales • C&D Technologies Solid Oxide Fuel Cell Systems for Remote Primary & Back up Power Jon Rice, Director of Field Operations • Adaptive Materials, Inc. Remote 2009 Conference and Expo 2-Day Workshop Two-Day Special Course on IEC 61850, IEC 61400-25, DNP3 The reality of the world-wide retiring process of the most valuable assets (the senior engineers in the utilities) the aging systems, the companies tightening budgets and lowering sales expectations could bring some great opportunities for everyone involved in information management of local and remote devices and processes. Less people means less proprietary solutions could be supported. This is the time for a single, internationally standardized and accepted solution: IEC 61850. The international standard series IEC 61850 “Communication networks and systems for power utility automation” and the specific extensions for wind turbines, hydro power plants and distributed energy resources provide a unique solution comprising information models (e.g., for measurements, statuses, configuration, equipment name plate and health, and processes), information exchange services (real-time and client/server) and a system configuration language for a wide range of applications: automation, protection and monitoring in generation, transport and distribution utilities. The first 14 parts of the standard were published between 2003 and 2006, with several extensions published recently. Vendors like ABB, AREVA, GE, SEL, Siemens, Toshiba (to name a few) have already applied the standard in thousands of plants. IEC 61850 is supported by market leading utilities (like AEP, Hydro Quebec, Terna, TVA, RWE, EON, Vattenfall) and industrial users (like Petrobras, Solvay, VW). In this comprehensive 2-day workshop students learn the fundamental concepts and vision of the IEC 61850 standard series. Students compare traditional solutions like DNP3 and the new OPC UA to IEC 61850 and discuss the strength each method offers. All the IEC 61850 standards, their extensions, and many application domains are briefly discussed and the class delves into IEC 61850 real-time and client/server solutions. When: Oct. 29th, 9am - 5pm / Oct. 30th 9am - 5pm Presenter: Karlheinz Schwarz, NettedAutomation GmbH Registration: $1,350 - www.RemoteExpo.com Attendees will also receive access to Remote 2009 Conference & Expo networking breaks, lunches, cocktail reception, and the show’s expo hall with registration. www.RemoteMagazine.com August/September 2009 Remote Site & Equipment Management 17 NETWORKING Feature Extended IP to Substations South Central Indiana REMC Uses Wireless to Support AMI and Other Services The Project: South Central Indiana REMC (SCI) is the largest distribution cooperative in Indiana covering seven counties and comprising 3,440 miles of line. Upon the expiration of the contract with their metering company, SCI chose to add an AMR system with data concentration nodes located at many of their substations. Concurrent with the AMR implementation, SCI began designing and deploying an IP-based wireless system to support the AMR’s frequent meter reads and to provide a multi-protocol platform for future applications such as SCADA, VOIP, video surveillance, DA and LMR. From the outset and throughout the development process, SCI has worked with Power System Engineering (PSE) to develop a comprehensive plan for implementing the new systems. A statement in PSE’s RFP summarized the intent of the entire wireless project that by, “…supplying an IP network of some sort from the office to the substation and between all major data concentration points of SCI’s area and perhaps all the way to the mobile user, a ‘universal pipe’ for any type of data, video, voice, and computer, and a connection for all the applications is supplied.” Since building a “universal pipe” with fiber or leased lines was not possible, the design was based on a microwave system. As it has been constructed, the new microwave system consists of two segments: the backbone and the substation last mile. For both the backbone and the last mile, SCI turned to MapleNet Wireless for construction and implementation services. The resulting network combines a number of wireless hardware platforms on a cohesive IP network that is centrally monitored and managed. Legacy serial data is also transported seamlessly over the network. The Backbone The SCI backbone is designed as a ring for fault tolerance and robust re-routing of data in the event of the failure of any one point in the network. MapleNet constructed five new self-supporting towers for SCI to complete the backbone, structurally reinforced one existing tower and co-located equipment on two existing towers owned by SCI’ electricity generation and transmission provider, Hoosier Energy. Using Ceragon wireless solutions, MapleNet Wireless constructed an eight hop ring in excess of 60 miles, with link distances ranging from five miles to 17 miles. Each tower site also serves as a connection point for substations and metering points, which “spur” off of the backbone with Redline or Motorola wireless links. Ceragon’s FibeAir IP solutions are utilized to carry 5 0Mbps + 8xT1 over 18 Ghz, 11 Ghz and 6 Ghz frequency bands. Each link has a software-based upgrade capacity of 200 Mbps (for 11 Ghz and 6 Ghz) and 400 Mbps (for 18 Ghz). The mix of IP and TDM on one transport device allows for SCI to aggregate all of its metering and control data while providing future expansion capabilities for ROIP, VOIP, video surveillance, nomadic data services. The FCC licensed microwave equipment is well suited for a backbone application due to its low latency, immunity to interference and carrier grade hardware platform. SCI made the choice to deploy the Ceragon radios in a “split mount” configuration, meaning that the RF units are mounted on the tower on or near the antenna. Traditional microwave designs typically use all indoor arrangements with waveguide to the antenna. Choosing an all indoor or split mount configuration is a choice that any organization needs to consider carefully, because each will impact budget, performance and maintenance in different ways. For SCI’s VP of Operations, Phil Mattison, “Ceragon’s split-mount configuration saved us an estimated $100,000 in costs for waveguide, pressurizers and accessories.” MapleNet Wireless also used Garrettcom 6K managed switches at each tower with Garrettcom’s proprietary “S-ring” spanning tree software to support rapid fault sensing for long distance rings. The 6 K switches include MNS-6K-SECURE management software for cyber security. MapleNet’s National Sales Manager, Steve Carender, points to GarrettCom’s modularity as an important part of the equation, because as the co-op continues to move away from RS-232 and serial connectivity, MapleNet can plug in port modules to meet the new requirements rather than replace switches. Compact design and environmental hardening were also important. “There were some pretty constrained spaces where we needed to deploy switches, and GarrettCom had a selection of switches with the right degree of hardening and the right sizes to meet our needs,” said Carender. The Last Mile Once the microwave backbone was in place MapleNet and SCI turned to the project of extending connectivity to each of the utility’s substations. PSE had already developed a specification for the “IP to the Substations” project, and MapleNet Wireless engaged in the field work to determine the final requirements. MapleNet’s field work started with spectrum analysis from the towers at the main concentration nodes. Noise floor readings in one segment of the network in particular indicated to MapleNet that an FCC unlicensed wireless solution would be problematic at best. Technicians analyzed the 900 Mhz, 2.4 Ghz and 5 Ghz bands, and all had high noise floors in both vertical and horizontal polarities. Further investigation led to the identification of four separate wireless providers in the area using those frequencies for Internet access as well as tower backhauls. Not only were SCI and MapleNet concerned about the viability of an unlicensed solution in this network segment, SCI wanted to be a good neighbor to these local businesses and not cause interference or occupy what little spectrum there was left. 18 Remote Site & Equipment Management August/September 2009 www.RemoteMagazine.com NETWORKING Feature SCI’s dilemma was quickly solved with a Redline RedMAX solution. As MapleNet’s CEO, Gene Crusie, remembers it, “At first, we were just trying to solve an RF issue, and then we realized that we were introducing so many benefits on the IP side as well.” The Role of WiMAX Unlicensed wireless solutions have their place in the network, but the RedMax equipment allows SCI to insure interference-free performance both now and in the future. The FCC has made the licensing process for 3.65 Ghz simple and affordable, and the FCC’s coordination provides a level of oversight far beyond its regular Part15 rules. With the spectrum availability issue solved, SCI soon realized that it had additional bandwidth, QOS features and extremely low latency on its RedMax-connected substations. Time sensitive metering and control data can be transported alongside large video and data packets. Each packet stream can be managed and prioritized by SCI staff, and the RedMax units are integrated into a centralized NMS. “The RedMax-connected substations will be able to transport all kinds of services,” Crusie remarks. “We feel as though we have implemented a solution with long-term viability and usefulness.” The Flexibility of Unlicensed Wireless MapleNet was able to identify open RF spectrum within most of the network. Even then, careful coordination with other wireless providers within SCI’s service area was the key to not causing, or suffering from, interference. Each substation has its own geographic characteristics and spectrum requirements, which led MapleNet to deploy Motorola wireless broadband solutions. The Motorola wireless solution offer: 1.) Full range of frequency choices- MapleNet used 900 Mhz, 2.4 Ghz, 5.2 Ghz, 5.4 Ghz, 5.7 Ghz as the noise floor and terrain dictated 2.) Unified management platform 3.) GPS synchronization 4.) Intuitive management & troubleshooting 5.) POE, reduced loading and cable costs 6.) Wide range of antenna and accessory options: LENS, Stinger, reflector, integrated, sectors 7.) Fraction of the cost of a licensed solution By using varying polarities, deploying sector or directional antennas where needed, synchronizing transmissions with GPS, and coordinating channel plans and frequencies with other providers in the area, MapleNet has minimized the chances of interference while taking advantage of the cost benefits of unlicensed spectrum. Serial-to-IP Once the “universal pipe” was in place, the remaining project was to aggregate the various serial devices onto the IP wireless links and route them back to SCI’s head end. As it did with its backbone switches, MapleNet once again turned to Garrettcom. At each substation, a Magnum 6K8 Managed Field Switch is connected via Ethernet into a Motorola cluster management module (CMM), and from there the CMM connects to a Motorola wireless subscriber device (of varying frequencies). A fiber link then interconnects the 6K8 switch with a Magnum DX800 Terminal Server, which also provides a serial link into the existing SCADA. The DX800 also offers other serial copper connections into serial media converters. A serial fiber link then connects to other serial media converters and out to 220MHz radios and Automated Meter Reading (AMR) equipment. In some situations, a Magnum CS14 Converter Switch was used to connect directly to the wireless radios. From the edge of the network to the head end, that is a very simplified version of how SCI, PSE an MapleNet built a wireless network to support advanced metering infrastructure. 3.) When using unlicensed solutions, always: a. Conduct spectrum analysis before selecting equipment b. Use narrow beam width antennas c. Identify other unlicensed wireless users (Internet providers, local government, schools, businesses) and coordinate frequencies and channels with them d. Consider equipment that uses GPS synchronization e. Remember that power outputs are much lower and signal thresholds are more stringent. 4.) Towers & structures that are suitable for 220Mhz or 450Mhz antennas might not be structurally capable of accommodating IP wireless equipment with solid panels and/or tight beam widths. 5.) Spectrum is always an issue 6.) One single hardware platform will not serve the entire system Another rule of thumb might sound contradictory coming from a wireless vendor, but as Steve Carender of MapleNet puts it, “When you can connect with fiber, go with fiber.” As most wireless vendors know, the wireless solution is a fit when fiber connectivity is out of reach financially, or deployment time frames are excessive. Even when fiber is a primary connectivity method, a wireless connection can provide a physically separate layer of redundancy. Current and Future Operations: MapleNet provided staff training and still provides field and phone support when needed. Day-to-day operations of the network, however, are carried out by SCI staff. The entire network is centrally managed and monitored via an SNMP server, and SCI has stocked the cabling, accessories and spare equipment necessary to service the network when needed. In the near future SCI will be adding security systems, such as video, to its substations. The IP connectivity at each of the substations and the eight backbone towers in the ring allow SCI to expand its services to include remote/nomadic network connectivity for workers in the field, VOIP, Radio over IP (ROIP), DA, DNP3, Direct connect to IED’s The capacity of the wireless connections allows more intensive metering as well, which provides SCI the granularity it needs to support time-of-use rate pricing, the ultimate aim of the system as a whole. MapleNet Wireless is a turn-key fixed wireless integrator. The company offers a range of services included tower construction, wireless WAN integration, network optimization and emergency service work. On average, the company installs one new per week for its customers. MapleNet Wireless regularly dispatches crews for installation and repair work in Chicago, Detroit, Indianapolis, and throughout the Midwest. Some highlight projects for company include a wireless WAN in the U.S. Virgin Islands, consulting work for a wireless deployment Chad, and a Homeland Security project in Washington, D.C. For more information, please visit www.maplenetwireless.com. Rules of Thumb and Lessons Learned: While every implementation is different, there are several key points that organizations beginning such a venture need to keep in mind: 1.) Licensed solutions, wherever financially and spectrally possible, are the best option. 2.) Unlicensed solutions offer flexibility and excellent throughput (10 Mbps+) at an affordable cost. www.RemoteMagazine.com August/September 2009 Remote Site & Equipment Management 19 SMART SERVICES Feature The “Smart Planet” Revolution: Using Smart Services, Smart Operations and Smart Products to Transform Your Business Brian Anderson, Vice President Axeda Billions of wired and wireless intelligent assets around the globe can be connected and managed to extract business value. These intelligent assets will create a surge of smart business processes that will transform the world in which we live and work, as we become smaller, flatter and more interconnected, in short a “smart planet” revolution. This revolution is already underway in three ways: smart services, smart products and smart operation. Smart services that fundamentally change how field service teams to increase product uptime, lower cost of service delivery, and improve customer satisfaction. Smart products that allow product manufacturers to push value-added content and revenue-generating services to customers. Smart operations, by which asset owners connect to fixed and mobile capital expenditure assets, tapping into intelligence that improves internal business operations and optimizes the supply chain. The technology to make assets digitally aware and networked is available today. However, disparate point technologies all come with the same inherent problems: solutions focused on niche business cases, an inability to scale across the enterprise, and support for a single hardware or communications vendor. As a result, companies cannot harness the full power of their intelligent assets to drive change, improve efficiency and ultimately achieve new levels of competitive advantage. To achieve these benefits by connecting to and managing any wired or wireless asset anywhere in the world, companies need a scalable, and secure intelligent asset management platform. The platform must be delivered on-demand with enterprise-class capabilities and integration, out-of-the-box applications, as well as Web Services to accelerate the development of custom applications to easily manage, service, and track assets. Finally, the platform must be communications and hardware neutral, providing manufacturers, systems integrators, developers, and ISVs with the flexibility to choose the right mix of underlying technologies to build and deploy solutions for smart services, smart operations and smart products, regardless of market or industry. Smart Service Solutions With smart services, manufacturers can proactively service and support products, driving optimal uptime at the lowest possible cost. Benefits include: • Reduce Cost - Increase margins without sacrificing customer satisfaction. Meet the needs of a growing customer base without adding headcount. Support increasingly complicated products with less expensive and less skilled resources. • Increase Revenue - Revenue and margins from product sales are increasingly under pressure from global competition. Product manufacturers can no longer rely solely on product innovation to increase market share, improve gross margins, and grow revenue. • Manage Risk & Compliance - Regulations, such as HIPAA in healthcare and Sarbanes-Oxley (SOX) in finance, require special attention, and the introduction of Smart Services themselves can create new security challenges if not handled properly. • Improve Customer Satisfaction - In today’s competitive environment, retaining customers is vital for product companies to grow. Acquiring new customers is much more expensive than keeping current ones, so keeping customers satisfied directly affects company revenue. Smart Services Examples Smart Service Delivery – Varian Medical Systems is a leading manufacturer of integrated cancer therapy systems. Traditionally, system and product problems have required one or more service technicians to diagnose and resolve issues at the hospital site, resulting in higher costs and lost patient time. The loss of one day’s treatment time for a typical treatment device can result in 35 patients missing their treatments. To manage these issues, Varian has deployed a smart service solution, marketed as SmartConnect, to 10,000 devices at more than 3,000 treatment centers, where they are used an average of 17,000 hours per month. Today, Varian resolves 700 calls in the US per month remotely by their help desk, resulting in four hours of travel time saved per call. Since an average customer service call is 20 Remote Site & Equipment Management August/September 2009 approximately two hours, the company is realizing a 50 percent reduction in mean time to repair. Moreover, an average response time of four hours can also be reduced to two hours on SmartConnect-enabled systems. Additionally, the company reports that the product’s smart service capabilities have helped grow software service contracts, which are currently captured at a rate of 17 percent higher than hardware service contracts. Optimized Software Management and Distribution – Another leading developer, manufacturer and distributor of innovative products and programs that serve the global sleep and respiratory markets has reaped the benefits of a smart service solution. Like so many other manufacturers under pressure to differentiate their products, the company sought new ways to deliver new value-added services, lower customers’ total cost of ownership, and deliver superior service at lower costs. By deploying a smart service solution, they can deliver remote software updates, feature options, and offer proactive maintenance and service support of its mission-critical patient ventilators. With more than 6,500 connected ventilators , the company has earned overwhelming customer acceptance, largely due to the ability to install software updates at the customer’s convenience, without interrupting patient care. The ROI of this smart service initiative has been impressive with $1.2 million in annual savings from the optimized software upgrade process and 12 percent increase in service contract renewals. On the cost reduction side, the company has reduced field service visits by 20 percent and overall service costs by 15 percent. Smart Products Solutions Product manufacturers, ISVs and systems integrators can build connectivity into products to create new smart products. Manufacturers and ISVs are gaining market share and promoting customer intimacy by implementing market-changing features that generate new sources of revenue. By creating smart products, manufacturers and ISV’s can: • Create New Sources of Revenue - With a connection built into your smart products, you can establish pay-per-use models and/or deliver value-added services and content. • Establish a Competitive Advantage - Differentiate your product offerings or create entirely new markets that foster a loyal, growing community of users. • Connect with Your Customers - Use the smart connection to your products to learn more about customer behavior, so that you can deliver content and services that suits their needs. Smart Products Examples Theft Detection - A leading provider of patient safety solutions in more than 1,600 healthcare facilities, developed and sells a medical surveillance application to pharmacists to detect drug theft from their cabinets. Upon login, the Medical Surveillance Service application lists suspicious transactions, including drugs issued to discharged or “dummy” patients as well as in large quantity, medication overrides, discrepancy patterns, and more. Nurses and doctors also receive emails with a listing of suspicious findings as well as an action button to drill-down reports covering inventory levels, inactive inventory, lost charges, and more. By exposing the information gathered from their Intelligent Asset Management solution, the company has created a new smart product for which pharmacists will pay. www.RemoteMagazine.com Feature Regulatory Services - Another manufacturer of invitro diagnostic (IVD) test instruments and assays (chemicals) has medical lab customers who are, required by the FDA to run a quality control (QC) cycle per instrument, per shift, and per type of test performed. All QC results go to a lab supervisor who looks for trends indicating a bad assay lot or an instrument operating off spec. Tests performed on off-spec instruments must be re-run, which is costly, time-consuming, and embarrassing to the lab. In high-volume labs, effective QC analysis is a matter of data management; problems can take weeks to spot. The company leveraged its intelligent asset management solution by building Online Reports, a Web-based QC application. Now the system collects QC results from each instrument in real time and submits them electronically to the lab supervisor and to the manufacturer who consolidates the data. Lab supervisors log into Online Reports and compare test results for their lab(s), other labs, or batches of assays. The result has been increased customer satisfaction and retention. This smart product has elevated the company to being a partner in quality results, not just a product vendor. Intelligence and Reporting – Xeronics is a provider of solutions for operational data collection, performance, reliability monitoring, and related business intelligence solutions for the life science lab automation industry. By working with the world’s most renowned medical and life science manufacturers, Xeronics identified a market need for more diversified data collection and more intelligent data analysis in increasing system performance and subsequently helping manufacturers to engineer more sophisticated products. By adopting an intelligent asset management solution, Xeronics created a smart product suite called ODIS.IBM that securely connects manufacturers’ instruments to the Internet and automates the previous manual data collection tasks. With ODIS.IBM Xeronics goes beyond monitoring instruments and capturing data values and creating charts. Their approach involves a more complex form of data collection and storing the data with all key process parameters in creating business intelligence reports through statistical analysis. Other popular examples demonstrate the growing prevalence of smart products : Location Services – OnStar is the in-vehicle safety and security system to help protect drivers and passengers on the road. With its threebutton system, OnStar offers 24-hour access to expertly trained advisors, a connection to emergency assistance, and access to hands-free calling. OnStar makes GM cars Smart Products, enabling them to charge for a variety of services, such as automatic crash response, emergency services, roadside assistance, vehicle diagnostics and more. Mobile E-Commerce - Apple iPod is a portable digital audio player device that stores and indexes thousands of songs. iPod enables music fans to store and access an entire collection of songs within a few clicks. iTunes, the digital media player application, enables users to play and organize digital music and video files as well as connect to the iTunes Store to download music, music videos, games, television shows, and more. With this connection, Apple has turned this portable digital audio player into a commerce engine as the most popular content delivery method in portable electronics. Content Delivery - Amazon Kindle is a portable device for reading electronic books. The Amazon Kindle enables readers, especially students, to store and read all their favorite books from one single display. With its wireless connection, the Amazon Kindle enables readers to pur- www.RemoteMagazine.com SMART SERVICES chase and download all their favorite books and subscriptions. As a result, Amazon has extended its e-commerce business to these portable devices and opens up a world of opportunities for additional value-added services, such as subscriptions, advertising, online teaching, and more. Smart Operation Solutions Asset owners and systems integrators can build smart Operation solutions that enable large enterprises to connect, manage, and track their fixed and mobile assets. Smart operations solutions allow asset owners to manage and track their intelligent assets anywhere in the world to: • Reduce Cost - Lower the cost of ownership of wired and wireless assets by improving their operation and efficiency. Support more complicated products with less expensive and less skilled resources. • Reduce Theft or Loss -Track the location and condition of wireless assets at every point in the supply chain process, preventing theft and loss and ensuring the delivery of high-quality goods. • Optimize Asset and Business Process Performance Provide personnel with real-time performance and condition of intelligent assets to optimize operations. Feed asset information into all areas of the organization by integrating with CRM/ERP systems. • Improve Efficiency - Maximize the efficiency of your assets by remotely monitoring power consumption, for example. Provide operations and logistics with more valuable data to accurately track and monitor assets during daily operations. Smart Operations Examples Intelligent Supply Chain – Applications can enable perishable producers/distributors to track the location of their equipment during transport (trucks and ships carrying fruit to various parts of the world), understand what is happening inside the equipment (temperature of the fruit inside the boxes as well as their movement during transportation), and, finally, control what is happening inside the equipment/containers (increasing or decreasing the temperature). As a result, perishable producers/distributors can save millions of dollars in reducing transport costs, cutting cycle time of contain- August/September 2009 ers and detecting transport deviations. These companies can also increase revenue by increasing the pricing potential of liners and other accessories used in the safe transportation of the perishables. Finally, with an optimized supply chain, perishable producers/distributors can increase operating margins by reducing qualityrelated rejected loads and labor costs, while increasing customer satisfaction. Mission-Critical Asset Monitoring – Petroleum companies with drilling equipment, well heads, and platforms in the most remote areas of the world can use applications to remotely collect information on flow rates, pressures, temperatures, tank levels, and equipment status. As a result, these companies can ensure the proper operation of their assets, continue the uninterrupted drilling and processing of petroleum, while reducing the cost of dispatching personnel to the far reaches of the world to collect information manually. Smart Retail Vending – Producers of consumer goods, such as soda, can use applications to track the soda shipments to distribution centers as well as to vending machines. For soda offered in vending machines, vendors can remotely track the usage levels by product line and even increase the prices of those product lines that are in higher demand. The solution also enables machines to report back to their operations center with their current stock and any malfunctions. As a result, vendors can track sales from each machine in real time for improved forecasting and reporting and suppliers can ensure maximum uptime of the machines. Summary The world will continue to become smaller, flatter and smarter. We are moving into the age of the globally integrated and intelligent assets. The question is, how will you leverage this new smarter network to improve your business? The opportunities are unlimited and companies that build smart processes will emerge as tomorrow’s market leaders by changing the game today. Brian Anderson is vice president of Axeda, the company that makes it possible to connect, manage, service and track any asset, anywhere. He can be reached at [email protected]. Remote Site & Equipment Management 21 SECURITY iSee Video Single Channel Gateway Turns Analog Cameras To IP Based Units Napco’s Single Channel Gateway marks a new era in remote video surveillance security. The ISEE-SCHGW works by converting any brand of analog CCTV cameras into Internet ready IP cameras. Plug-in Ethernet Over Power (EOP) modules simply plug into AC outlets and the unit instantly begins to send video data wirelessly. ISEE-SCHGW automatically configures to a network regardless of service and modem type. With MPEG compression, ISEE-SCHGW provides video images with a maximum of 704 by 480 lines of resolution. Secure video can be viewed anywhere in the world through the iSee Video VideoAlert server on any computer or web-enabled device at up to 30 FPS. Our server’s main page (VideoAlert.net) can be customized with a company logo and contact info allowing endusers to associate a brand with their accounts. Strict security measures such as password-protection and scalability allow users to offer accounts with video clip storage flexibility (50 MB per camera). Pixel-based motion detection coupled with advanced alarm integration give peace of mind in the event of an emergency. The Gateway module provides an input trigger that when activated can prompt the transmission of video clips to the Napco server. The Gateway also comes with a video output for optional local TV viewing that provides a local video signal for connection to a monitor or for local distribution using a video modulator. Single Channel Gateway provides dynamic IP support through the iSeeVideo DNS server checking in every 16 seconds with its server to insure that the DHCP IP address is kept current. Products & Services All of the single channel gateway camera kits include 12 months of secure iSee Video network service and are available for purchase. SCHGW-EOPKT/12 basic camera kit, SCHGW-EOP/12 additional camera kit and ISEE-SCHGW/12 camera provides installation companies the opportunity to generate recurring monthly revenue (RMR) into their business. Industrial-Rated Security Devices Provide All-in-One Firewall, Router And VPN Capability Phoenix Contact has introduced the FL mGuard series of industrial-rated security devices. The FL mGuard products provide stateful firewall, router and VPN functionalities in a single, rugged device. The line is available in two hardware styles for industrial Ethernet: the FL mGuard RS DIN rail-mount devices and PCI card versions for integration into industrial PCs. The FL mGuard solution has dedicated hardware providing security functions, which allows higher data throughput rates than software-based solutions. There are no limitations to the operating system or the type of devices connected to the FL mGuard. It can protect PCs running all versions of Windows, as well as PLCs, I/O units, bus couplers and other industrial Ethernet devices. The PCI version of the FL mGuard is currently the only PCI form factor security device that combines firewall, routing and VPN in a single device. It integrates quickly and easily, without modifications to the system settings or driver installation. The FL mGuard RS is designed for applications that currently need a modem but might migrate to an Internet-based VPN connection in the future. It includes an optional integrated modem that can serve as a backup connection. This makes connections to the remote site future-proof. New NVR Brings Toshiba Versatility, Quality to Megapixel Camera Recording Toshiba Surveillance & IP Network Video has released its next generation of Internet-based network video recorders (NVR). With a feature-set highlighted by a space-saving 3U chassis and support for 32 IP cameras, the Toshiba IPS series makes it easy to create a networked video surveillance environment. Toshiba IPS series NVRs are fully compatible with Toshiba IP network cameras and those of other manufacturers including AXIS, Sony and Panasonic. Cameras are recorded at their encoded resolution, including high-resolution megapixel cameras, without degradation in video quality. On-board software provides security administrators with simultaneous recording, playback and remote streaming of live video images retrievable on their remote or local PC, along with search capabilities of archives. Microsoft Windows XP is embedded as the operating system. To save space for other peripherals, Toshiba IPS 22 Remote Site & Equipment Management August/September 2009 series NVRs feature a 3U chassis (5.8 by 17.25 by 19.5 inches) that mounts into any standard rack. In addition to a 32-channel version, IPR series NVRs are available in 16 and 8-channel versions with optional 500 GB, 1TB or 2TB hard-drive storage. Equipped with the Intel Core 2 Quad 2 GHz processor, IPS NVRs efficiently handle multiple megapixel cameras simultaneously, enabling the crystal-clear recording of these bandwidth-demanding devices. The IPS lets users define settings on a per camera basis including their resolution, motion detection, alarm recording and frames-per-second (fps) up to 30 fps per camera. Video can be recorded from both local and global cameras via the Internet, and is stored using efficient MJPEG compression to optimize video storage space. In addition, cameras featuring PTZ can be remotely controllable by the IPS, bringing added versatility throughout the surveillance operation. "With simplified user setup, the ability to coexist with a variety of other network devices, and powerful processing speeds, our new IPS delivers a real-time solution that makes it possible for diverse locations to receive the benefits of network video surveillance," said Sergio Collazo, director of Sales and Marketing, Toshiba Surveillance & IP Network Video. "IPS technology is a natural complement to our networking cameras for capturing, recording and distributing IP surveillance video." CyberLock Electronic Access Control for Remote Antenna Sites CyberLock, manufactured by Videx, provides an access control solution for remote cell tower sites and rooftop antenna-site equipment rooms. The CyberLock system is unique in that it uses the mechanical lock hardware and padlocks that are already present at telecom sites. Simply replace each lock's mechanical core with a CyberLock electronic cylinder to gain key control and auditing. All this is done without hardwiring. CyberLock gives management the ability to track contractors and employees in situations where multiple wireless carriers are sharing the different subdivisions within a rooftop antenna-site equipment room. With CyberLock, owners know when vendors visit their cell tower sites because the CyberLock electronic lock cylinders and keys record openings and exceptions such as unauthorized attempts to gain access. It's this detailed audit reporting that makes the CyberLock system so powerful. Each electronic key can be programmed to open selected locks and padlocks on specific days and only during certain times on those days. The key contains the access privileges each employee needs to do their particular job. Keys can be set with a date to begin operation as well as an expiration date. The CyberLock system eliminates worries about lost keys because the electronic key cannot be duplicated and a missing key can be quickly deactivated. Wurldtech’s Achilles Helps Make Industrial Wireless Safe and Secure Wurldtech Security Technologies has expanded the capabilities of the Achilles Network Testing Platform to include test suites for emerging industrial wireless protocols. Wurldtech also expanded Achilles certification program to include test specification and conformance criteria for wireless devices. Wireless sensor networks and communications are beginning to change the way data is gathered in industrial plants and utilities. The advantages for industrial www.RemoteMagazine.com SECURITY Products & Services facilities in using inexpensive wireless sensors to gather data from critical assets are being seen across the entire spectrum of critical infrastructure industries. Wireless technologies are a critically important element of Smart Grid projects for the electrical utilities, as well. There are numerous wireless protocols, among them WirelessHART, Zigbee and ISA100.11a, that have been developed specifically for these sensor networks and that are being rolled out by many vendors and adopted by many end users. Among the many issues facing users of these wireless sensor networks is the lack of cyber security benchmarks or standards to which these networks and their sensors can be held accountable. "While these protocols have testing organizations that certify compliance to their specifications, these testing organizations do not generally have the cyber security knowledge or the tools that make assuring cyber security for these networks and devices practical,” said Wurldtech president and CEO Tyler Williams. The Achilles technology is widely adopted among control system vendors for wired networking infrastructure, and the use of Achilles technology has made improvements in the safety and security of the SCADA and process control systems that operate global critical infrastructure. Now the same improvements are available for wireless networking infrastructure as well. The Achilles Wireless Test Suite has added additional physical layers to the Achilles platform to enable robustness testing over IEEE 802.15.4, the most common radio hardware standard for these wireless sensor networks. Obviously, the security and reliability of Smart Grid infrastructure in the world’s electric utilities’ transmission and distribution systems is critical to the success of providing reliable electricity from many disparate sources like wind, solar and tidal systems, geothermal power plants and cogeneration systems. Many of these systems will be connected wirelessly, as will Demand Response systems centered on both residential and industrial consumers. Smarter Security Systems Introduces Biometric Authentication Solution Smarter Security Systems has released its FastScan Vascular Reader (VR), a biometric reader for access control. FastScan VR, which reads unique hand vascular patterns, provides speedy identity verification, is highly accurate and overcomes many of the weaknesses inherent in biometric technologies. “FastScan VR is the biometric technology we’ve all been waiting for – one that is extremely fast and easy to use by the masses, affordable, and virtually foolproof,” said Jeff Brown, president of Smarter Security Systems. “This technology should accelerate the adoption of biometric access control, which has long been perceived as more secure, but has been held back by operational issues, privacy concerns and cost objections. FastScan VR provides the ultimate combination of accuracy and speed and is a compelling product that should be looked at by anyone charged with secur- www.RemoteMagazine.com ing access to critical or highly sensitive areas.” FastScan VR uses passive infrared technology to scan the vascular data in the blood vessels on the back of a hand. Hand vascular patterns are highly unique and are the only biometric that is inside the body and can’t be duplicated. For additional certainty, the system requires a live vein pattern with a flowing vascular stream. This results in unsurpassed accuracy, as demonstrated by FastScan VR’s low false acceptance rate (FAR) of 0.0001 percent. In live authentication, hand scans are compared to vascular pattern templates stored on a smart card or on the network, which the user accesses with either a PIN or proximity card. This two-stage verification further increases security. Identity verification with FastScan VR is very quick (0.4/seconds per person). Combined with the simple user engagement, this increases user adoption and helps avoid lines that could queue in accessing high traffic areas. Nearly all people can use FastScan VR and it performs with skin conditions such as scars or dirt. This makes it well suited for industrial applications where fingerprint readers often fail. Unlike iris readers, FastScan VR works in any lighting conditions, and it avoids the privacy concerns associated with other biometric modalities. New ComNet Product Increases CCTV System Reliability J-Systems New DDC-1 Joystick Communication Networks, doing business as ComNet has introduced a new fiber optic video product line that can seamlessly restore a CCTV network. The ComNet SHR line consists of the FVTFVR1010SHR single channel with data series, the FVT/FVR4014SHR series four video channels with four data channels and FVT/FVR8018SHR series eight video channels with eight data channels. All models are digital fiber optic video transmitters and receivers with bi-directional data that incorporate a self-healing feature. In the event of a broken fiber connection the video and data transmission is seamlessly rerouted when the system is configured in a ring topology. This network can consist of up to eight video inputs and each must be inserted by an individual FVT1010SHR, or by two FVT4014SHR models or a single FVT8018SHR on the ring network. The ring network can have an unlim- August/September 2009 ited number of FVRSHR receiver units located on it and monitoring of each of the eight video inputs can be received and viewed from any receiver location or combination of receiver locations. In addition, the bidirectional data transmission allows for the camera PTZ function be controlled from any monitoring location. “This product is unique in that it can mirror the video functionality that IP video Ethernet networks offer without the inherent complexity,” said Vic Milani, ComNet vice president of Product Development, ComNet. “In comparison to Ethernet drop and insert video networks, the ComNet FVT/FVR SHR products are simpler to integrate and can be installed without trained IT personnel. They also are a more cost-effective alternative due to eliminating the need for video encoding, as well as the Ethernet network traffic management equipment.” The video quality of the ComNet FVT/FVR SHR product line is very high quality, meeting RS-250C Short Haul parameters. It is true real-time 30FPS broadcast quality and not subject to the compromises encountered with current IP-video compression schemes. J-Systems has made a unique addition to its line of pantilt products, the Direct DC joystick (DDC-1). This joystick controller is a rugged solution for fixed or mobile security control applications. Operating from a 12 VDC power source (optional) it directly controls the hardened JPTH-13 pan-tilt positioner without the need for any communication protocol or microprocessor controller. The joystick offers a compact design with smooth left, right, up, down and diagonal movements using up to 100 feet of cable. This makes the unit well suited for a remote guard shack using a spotting camera and IR light. DC power and pan-tilt positioner connections are made via industrial grade, pluggable terminal blocks (with screw locks) located on the rear of the joystick enclosure. The enclosure is crafted from a polymer and is resistant to dirt, moisture, shocks and vibration. Remote Site & Equipment Management 23 SECURITY Intergraph and SightLogix Deliver Integrated Geospatial Surveillance Solutions Intergraph and SightLogix have seamlessly integrated SightLogix’ GPS-based video analytic sensors with Intergraph’s scalable decision-support system for comprehensive detection, assessment and response to security incidents. The SightLogix Enterprise security system is designed to detect, track and zoom in on intrusions using the SightLogix SightSensor and SightTracker over large perimeters and outdoor areas. When linked with the Intergraph system, GIS-registered target data regarding the size, velocity and exact bearings of a detected target are combined into an easy-to-assimilate, common operational picture. “Security agencies around the world rely on Intergraph’s solutions to transform vast amounts of data into actionable intelligence,” said John K. Graham, president, Intergraph Security, Government and Infrastructure. “By integrating SightLogix’ video sensors into Intergraph’s scalable decision-support system, security personnel have an even greater ability to assess, detect and respond to threats and incidents as they work to protect people and critical infrastructure.” Capable of long-range detection in the harshest outdoor environment, SightLogix’ automated, GPS video analytics are well suited for locking down perimeters and buffer zones, while the Intergraph system displays and fuses multiple sensor activities into a single interface. The combination of GPS-enabled intelligence within a single, easy to understand interface provides the critical domain awareness necessary for a proactive security implementation. “SightLogix’ geo-registered detection capabilities are Products & Services best leveraged by a GIS-capable command and control system,” said John Romanowich, president and CEO, SightLogix. “Knowing the precise location and nature of a security intrusion is essential for areas under the responsibility of a large community of responders. Our partnership with Intergraph is a natural and logical extension, and proves the efficacy of a standards-based, open system security design.” The SightLogix/Intergraph integration is well suited for organizations that must coordinate various sensor technologies among multiple security teams for a unified and appropriate response. Security personnel at airports, transportation centers, utilities, petroleum refineries, nuclear plants and other organizations with large outdoor areas can all benefit from the actionable intelligence derived from this integrated solution. Industrial Video & Control Co. Introduces New IR Illuminators Industrial Video & Control Co. (IVC) has introduced a new line of infrared illuminators for use with its IP camera line. The initial product offering from IVC includes short, medium and long range options providing 850 nm illumination up to 180 meters. Units include built-in photo sensor. “All of our outdoor cameras are sensitive to infrared light,” said Norm Fast, IVC’s president. “Our new infrared illuminators offer an inexpensive way to extend the viewing range of our cameras in situations where there is little or no ambient light. They are a component well suited for remote site surveillance systems.” IVC camera offering includes pan-tilt zoom, fixed, zoom-only and varifocal (manual zoom) cameras. IVC manufactures cameras that are suitable for the harshest weather and environmental conditions. Their cameras have been certified for use in Class I Div 1 and Class I Div 2 (inherently dangerous) environments. 24 Remote Site & Equipment Management August/September 2009 Alarm Lock’s A-Series Provides Single Point Access Control Alarm Lock’s new A-series allows users to choose from three highly stylized durable, single point access control 12/24 VAC/DC keypads. They provide dependable keyless security to the entrances of buildings at all times. A stainless steel enclosure provides the A-Series keypads with vandal resistant protection so it can perform optimally under high levels of stress. Each keypad grants up to 150 ( three to six digit) usercodes and comes with audible feedback verifying when keys are pressed. All programming is executed from the keypads, eliminating the need for additional software. Two of the three A-series keypads are weatherproof making them well suited for all outdoor applications. Nonvolatile EEPROM memory retains all programmed entry codes and authorized door open times can be programmed for any duration between one to 99 seconds. Outputs one and two are Form C relay contacts, while output three is an open collector transistor. Alarm Lock’s A-100 self-contained stainless steel keypad is designed for indoor applications and its faceplate is designed to mount on a standard single-gang electrical box. It operates up to three outputs (two relays and one open-collector) and can be used to trigger a door strike, an electromagnetic door lock or any other relayactivated device. A-100IMWP’s self-contained access control mullion is designed for narrow stile applications. Heavy stainless surface mount enclosure, illuminated numerals and weatherproof (–13˚F to 131˚F) attributes makes it suitable keypad for all outdoor applications. Det-Tronics Enhances Safety Surveillance System Detector Electronics Corporation (Det-Tronics) has announced enhancements to its xWatch camera and surveillance system. Options include viewing hazards over an internet connection and recording activities before, during and after hazardous events. The new options fortify surveillance systems by enabling users to immediately view industrial hazards remotely via a configurable IP address, integrate surveillance into a safety system, accurately detect hazards by integrating the explosion-proof camera, and record and review incidents for event analysis. With Class I, Div. 1 and NEMA 4X approvals from third-party approval agencies such as FM, CSA, CE and ATEX, the xWatch camera, combined with a Det-Tronics flame detector, is well suited for remote and hard-to-access areas. The camera and detector view the same expanse. Continuous, real-time video provides the operator with surveillance capabilities during normal operation. If a fire is detected, the operator can quickly view a control-room monitor to assess the risk and initiate the appropriate response. Moreover, the DVR option allows users to evaluate the conditions leading up to and following the event. www.RemoteMagazine.com SECURITY Application Feature “Janna Access came on site and worked very close- are tasked with maintaining the electric power grid. They Vulnerability is heightened at ITC’s remote sites ly with our IT people. Janna gave us the IT support we require access to the substations in order complete their because of their isolation. In an effort to address these required to integrate the system and provided the train- tasks. ITC programs each authorized person’s electronic concerns, they installed security equipment to prevent ing our staff needed to operate the system,” said key with the access privileges they need to do their parBlickensdorf. ticular job. vandalism or theft at these sites. The use of the electronic key has eliminated issues that “We do not want to give any individual or organization ITC experienced in the past with their mechanical keys. the opportunity to sabotage the system because the Keys were being copied and shared, former employees impact is too far reaching,” said Blickensdorf. had keys and keys were missing and unaccounted for. Blickensdorf oversees the operations of ITC’s Security “With the new restrictive electronic key in the field, Command Center which is staffed with personnel, 24 we have accountability and an electronic record of where hours per day, seven days per week. The Security the key has been used, how it has been used and by Command Center monitors live cameras and alarm syswhom,” said Blickensdorf. “Each electronic key is set tems throughout their sites. Video verified intrusion with an automatic expiration to reduce the risks associatalarms have become more practical as the costs of CCTV ed with lost keys. If a key is missing, ITC can quickly (closed circuit television cameras) have been declining, deactivate the key or let the key automatically expire.” making it a capable solution for enhancing their security. “Everyone in the industry is working towards CIP To date, ITC has installed at least 300 live cameras compliance,” said Blickensdorf. “The electronic lock along with an integrated alarm system at 30 of their sites. system assists us with compliance to CIP standards by With their sophisticated security system in place, tracking individuals that go into locations that contain Security Command Center personnel can quickly detercritical cyber assets.” Through the placement of an elecmine whether an intrusion is non-threatening or sometronic lock, they can at any point download information thing more serious. from that lock and determine who recently accessed that ITC’s physical security projects encompass ITC headparticular location. Each authorized user’s key is proquarters, substations and warehouses. In addition to the grammed to access selected locks at specific locations live cameras and alarm system, they have installed perimeand only during certain times of the day. The electronic ter fence intrusion monitors, photo-beam towers, infrared locks and keys audit openings and unauthorized attempts illumination devices, motion detection towers and other to enter areas that protect electronic data and the equipphysical security equipment at strategic locations. They ment it’s housed in. also have an integrated online access card system installed “The electronic lock system provides a two-pronged throughout their facilities. If there is any unauthorized approach to controlling physical access to our electronaccess or other alarm, this information is quickly transmitic assets. First, we can control who we issue a key to ted to the Security Command Center for action. CCTV Camera Mounted on a Pole by Perimeter Fence and how the key is to be used by that person. Second, The Federal Energy Regulatory Commission (FERC) ITC replaced the cylinders in their mechanical locks with we can track that person’s activity at the different sites,” and the North American Electric Reliability Corporation (NERC) have established enforceable security standards electronic cylinders. They have installed electronic locks on said Blickensdorf. ITC’s vision to have the best security measures in to prevent electronic and physical attacks that could crip- their RTU and NetShelter cabinets and control-house doors. ple the energy industry, which is a critical part of our Electronic padlocks are protecting their TMedic boxes and place to protect the reliability of their grid continues to perimeter fence gates. “The physical cyber assets we are grow. By partnering with a capable access control sysnation’s infrastructure. In January, 2008, Critical Infrastructure Protection protecting with the electronic locks are critical under the tem integrator and taking advantage of today’s advances in security technology, they have implemented integrat(CIP) Reliability Standards were approved for the purpose CIP Reliability Standards,” said Blickensdorf. ITC has issued electronic keys to their contractors and ed security systems that will continue to provide the of protecting the physical security of critical cyber assets. CIP Standard 006-1 “requires a responsible entity to cre- employees in the field that need access to substations and physical security and accountability they require. As ate and maintain a physical security plan that ensures that other sensitive areas. ITC primarily utilizes a contract government standards evolve and new security threats all cyber assets within an electronic security perimeter work force for their field work. These alliance partner emerge, ITC is in a strong position to respond quickly contractors typically work full-time on ITC projects and and decisively. also reside within an identified physical security perimeter. The physical security plan must contain processes for identifying, controlling and monitoring all access points and authorization requests. The Reliability Standard also requires that the logging of physical access must occur at all times, Complete form and fax to 720-528-3771 or submit online at www.RemoteMagazine.com and the information logged must be sufficient to uniquely identify individuals.” Do you wish to receive Remote Magazine Free of Charge? (Outside US $60) Yes No There were logistic challenges that confronted Please select your desired format (check only one): Electronic Copy Hard Copy ITC in developing a strategy for meeting the CIP X Signature (required) __________________________________ Date ________________________________________________ Reliability Standards. As they began to tackle these issues, they looked for a secure access control sysPrint Name ________________________________________________________________________________________________ tem that would provide the flexibility they needed. Title ______________________________________________________________________________________________________ Most importantly, they needed a system that could Company ________________________________________________________________________________________________ bring key control and an audit trail to their remote sites without requiring power at the lock. Address __________________________________________________________________________________________________ “We required a system that could eliminate the City __________________________________ State ____________________________ ZIP ____________________________ risks associated with the duplication of keys, and assist us with CIP compliance by tracking conBusiness Phone ______________________________ Business Fax ________________________________________________ tractors and employees that go into locations that E-mail (required for electronic format) __________________________________________________________________________ contain critical cyber assets,” said Blickensdorf They were looking for a product that could be You may receive renewal reminders via email. If you do not want to receive other business related, third party email offers, please check here. integrated with the sophisticated security equip-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------A. What is your 4 Sales/Marketing 1 Executive/Corporate Management ment and systems they already had in place. 2 General/Operations Management principle job function? 5 Administration/Finance After thorough research, the organization 3 Engineering/Technical (Check one) chose to implement CyberLock and proceeded -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------B. Company’s primary business 6 Owner/manager of remote sites/equipment 10 Regulatory Agency to integrate the electronic lock system into their activity? 7 Contract operator of remote sites/equipment owned by others 11 Education (Check one) 8 Provide products/services for remote sites/equipment 12 Association/Event/Publication existing systems. ITC solicited the help of Janna 9 Consulting engineer or other consulting services Access LLC, an access control integration company located in Columbia Station, Ohio. ITC continued from Cover Free Subscription Application www.RemoteMagazine.com August/September 2009 Remote Site & Equipment Management 25 ONSITE POWER Server Technology’s Sentry PDU’s Expand Remote Power Management Capabilities Server Technology has integrated the Sentry Cabinet power distribution unit (PDU) Switched product family and the Minicom remote access management solution, AccessIT. Access to the Server Technology Sentry PDU remote reboot features are made directly through the AccessIT interface without a separate login and password. IT administrators now have centralized access to servers via KVM and remote access services, as well as the power controls of the PDU through one intuitive interface. As a result of this integration, if a user is accessing a server through AccessIT and a reboot is required, a click on the power icon next to the server name performs the function. No longer does an administrator require multiple spreadsheet, IP addresses, passwords and user names to do their jobs. All access is managed from a single point, increasing efficiency and reducing downtime. “The integration of the AccessIT management platform and Server Technology’s PDU Switched product family greatly expands power management accessibility within the evolving data center environment,” said Brandon Ewing, president of Server Technology. “Power access, management and control within the data center are critical.” AccessIT consolidates all in/out-of-band services thus providing highly secure, web based, on-demand remote access at all times. Its open architecture prevents the dreaded vendor lock-in by supporting the seamless integration of third party serial, power and KVM switches and devices. Other supported access services are VMware, RDP, VNC, SSH, Telnet, HP iLO, Web access and custom applications. AccessIT continues Minicom’s “real needs” approach of repurposing installed analog KVM systems by simply adding a layer of KVM IP devices. Sentry Switched PDU’s provide per outlet control for on, off and reboot functions of the devices within the data center cabinet. Grouping of outlets across A and B power in-feeds via a single IP address allows users to reboot specific devices or groups of devices to minimize the effect of locked up or unresponsive equipment. Other features include email and SNMP alerts, local and remote input current monitoring, secure IP and serial access, LDAP/LDAPS, Syslog, Telnet, Radius, TACACS+ and environmental monitoring. Eaton’s 9390IT UPS DoubleConversion Design Brings Flexibility, Scalability and Power Density to IT Resellers Eaton Corp. has introduced the 9390IT uninterruptible power system (UPS) with double-conversion technology that protects information technology (IT) equipment from common utility power problems. As the latest addition to Eaton’s three-phase product family, the 9390IT offers a small footprint at 40 kVA, up to 61 percent smaller than competitive units. This helps to save valuable data center space, and the 40 kVA modular building block concept provides a costeffective solution for growth. The 9390IT’s compact footprint is attributed to its transformer-less design and standard internal batteries, which eliminate the need for external battery cabinets. With Eaton’s Energy Saver mode, the 9390IT delivers an efficiency of 99 percent with double-conversion protection. In addition to the cost savings, this added efficiency extends battery run time and produces cooler UPS operating temperatures, extending component life and 26 Remote Site & Equipment Management August/September 2009 Products & Services increasing reliability and performance. “With shrinking IT budgets, data center managers are seeking a backup power solution that gives them the most for their investment. The 9390IT comes well-configured with many standard features,” said Dave Pisano, Eaton 9390IT product manager. “With the 9390IT, the Eaton 9390 UPS platform is available to all Eaton sales channels with several notable enhancements, including internal batteries, built-in maintenance bypass, high efficiency and a modular scalability that allows the 9390IT to grow as needed, without costly wiring and other facilities expenses.” As a pre-wired, integrated module, the 9390IT saves time, installation cost and cabling expenses because of its standard top or bottom entry design. Also, at the heart of its design is the on-board, pre-wired and fully integrated maintenance bypass, or parallel tie side-car, which makes it convenient to service the UPS without disruption to critical loads. Eaton’s use of sustainable materials and efficient manufacturing technology results in a carbon footprint reduction compared to competitive UPS products. In an environment of higher energy costs, rising emissions concerns and rapid global growth, Eaton’s innovative technologies help customers use power more efficiently. Caterpillar Introduces Cat Reman Generator Ends Caterpillar, Inc. has introduced a family of remanufactured generator ends for standby, prime and continuous power applications using C32 and 3500 series Caterpillar engines. The first wave of remanufactured generator ends include 34 part numbers, which are available world-wide in 60 Hz and 50 Hz packages with ratings up to 2.5 MW. The Cat Reman generator end was designed with the customers’ needs in mind. An affordable product support option, the remanufactured generator ends come with a factory warranty and same-as-new quality. All critical engineering updates get incorporated in a controlled manufacturing environment. This allows customers to reduce overall operating costs by taking advantage of the multiple lifecycles built into every Caterpillar product. In addition, Cat Reman generator ends are priced lower than the price of new because affordability and serviceability are two main drivers for the new product launch. The C32 and 3500 series engines have been used for applications ranging from distributed generation to prime power for remote communities, industrial processing plants and rock crushing applications. The advantage of investing in a remanufactured generator end will allow for the most diversity in product coverage while at the same time offering reliable power at the right time and the right place "Our customers wanted an economical solution for their prime power application needs," said Doug Hampton, commercial manager, Cat Reman. "In today's economy, customers expect Caterpillar to deliver products that offer improved performance, low fuel consumption, serviceability and systems integration that not only meets their unique set of priorities, but also comes with a price tag that doesn’t pinch their pocketbook.” www.RemoteMagazine.com Products & Services Tadiran Introduces High Energy TLM Military Grade Lithium Batteries Tadiran has introduced TLM military grade batteries, a family of rugged, high energy lithium metal oxide batteries developed specifically for military and aerospace applications. TLM military grade cylindrical batteries feature an open circuit voltage of 4 V, with a discharge capacity of 500 mAh (20 mA at 2.8 V RT), capable of handling 5 A continuous pulses and 15 A maximum high current pulses. These batteries are constructed with a carbonbased anode, multi metal oxide cathode, organic electrolyte and shut-down separator for enhanced safety. TLM military grade batteries also feature low self-discharge and a operating temperature range of -40°C to 85°C. These batteries comply with MIL-STD 810G specs for vibration, shock, temperature shock, salt fog, altitude, acceleration (50,000 gn) and spinning (30,000 rpm) and conform to UN 1642 and IEC 60086 standards for crush, impact, nail penetration, heat, over-charge and short circuit and can be shipped as non-hazardous goods. TLM Military Grade batteries meet the demanding requirements of single use applications such as avionics, navigation systems, ordinance fuses, missile systems, telemetry, electronic warfare systems, GPS tracking and emergency/safety devices, shipboard and oceanographic devices. These batteries come in a variety cylindrical configurations and can be assembled into custom battery packs to meet virtually any requirement. In addition to TLM Military Grade batteries, Tadiran manufactures a complete line of lithium thionyl chloride batteries, including a variety of primary cylindrical batteries, coin-sized cells and packs and Pulses Plus batteries for high current pulse applications. Tadiran products are available in a variety of terminations and assemblies. High temperature models are also available. ONSITE POWER engineers developed the 12HX505-FR and 12HX540-FR within the existing container size of the DataSafe 12 V 12HX500-FR batteries. So while the battery size and weight are essentially the same, the new models deliver comparable or improved performance ratings. The DataSafe HX505-FR produces 506 WPC for 15 minutes to 1.67 volts per cell at 77ºF. Its physical dimensions are similar to the 12HX500-FR, weighing 110 lbs. and measuring 13.4 by 6.8 by 10.8 inches. Compared to the 12HX500 model, the 12HX505-FR delivers improved performance ratings for run times up to 15 minutes and has similar performance ratings for time periods greater than 15 minutes. Additionally, the DataSafe 12HX540-FR provides 540 WPC for 15 min- utes to 1.67 volts per cell at 77ºF. Although the cube sizes are similar, the 12HX540-FR produces 8 percent more power than the 12HX505-FR. DataSafe HX batteries are compatible with other similar products. The batteries feature high conductivity recessed brass terminals, high integrity, long life terminal seals, corrosion resistant lead-calcium-tin alloy positive and negative grids for efficient recharge and long life. They have flame retardant cases and covers to meet UL1778 specifications for UPS systems. The HX series also meets industry standards, including UL, IATA certification for air transport and US DOT requirements for non-spillable batteries. EnerSys Delivers More Power In Less Space with DataSafe 12 V UPS Batteries EnerSys has added two new 12 V batteries to its DataSafe line of UPS valve-regulated lead acid (VRLA) batteries, the12HX505-FR and 12HX540-FR. “Developing innovative products translates into better productivity and stronger bottom lines for our customers. The addition of the 12HX505-FR and 12HX540-FR models to our DataSafe line is another way we can provide more power in less space and cost benefits to our customers,” said Steve Vechy, director of UPS and Utility Marketing, EnerSys. DataSafe batteries are designed to back-up the primary power systems for UPS applications, typically supplying power for 15 minutes until the backup generator is fully operational. By optimizing the electromechanical design, EnerSys www.RemoteMagazine.com August/September 2009 Remote Site & Equipment Management 27 INDUSTRY NEWS Shelby County Tennessee Enhances Communications Interoperability Via SkyTerra SkyTerra and the Memphis/Shelby county, Tennessee Urban Area Security Initiative (UASI) are deploying push-to-talk satellite services via SkyTerra to provide a network for interoperable contingency communications for emergency operations throughout their six county Homeland Security region. The Memphis/Shelby County UASI is using a portion of its UASI grants funding designated for one of its Interoperable Communications Projects to purchase more than 250 MSAT-G2 satellite radios and service subscriptions. UASI grants provide funding support for emergency response agencies in areas that are considered high-risk for events, either natural or man-made, and are located within one of the specific Department of Homeland Security (DHS) designated urban areas, such as Memphis. The Memphis/Shelby County UASI includes Shelby, Tipton, Fayette and Lauderdale counties in Tennessee, Crittenden County in Arkansas and Desoto County in Mississippi. SkyTerra and its local service provider, Central Communications, worked with the Shelby County Office of Preparedness to develop the required documentation for grant funding approval. Once the funds were approved, the county commissioners approved the purchase and the UASI-wide distribution plan for the MSAT-G2s. "This is an excellent illustration where the public and private sectors have come together and worked in unison to develop a solution for a public safety requirement,” said Bob Nations Jr., director, Shelby County Office of Preparedness HLS/EMA. "This is an example that other businesses and agencies around the nation can model to craft solutions for their local security and public service needs.” According to county planners, more than 230 mobile units in hardened travel cases with power adapters will be placed with emergency response agencies throughout the Memphis/Shelby UASI region where they can be readily deployed during emergencies. The rest of the satellite devices will be deployed in critical command and control facilities including the county Emergency Operations Center, the Memphis Police and Fire Department headquarters, and other UASI emergency management locations. Hear SkyTerra Speak at the Remote 2009 Conference & Expo Visit www.RemoteExpo.com for more information Air Products Installs GE’s Wireless Monitoring Water Solution Air Products has recently completed installation of a new wireless remote monitoring solution powered by GE Enterprise Solutions and distributed through GE Water, a business unit of GE Energy. The new system, implemented at the company’s Calvert City, Ky., location, is helping improve operational efficiency and productivity by providing a way to reliably monitor, diagnose and maintain water equipment and processes. The GE Wireless Monitoring Solution combines an exclusive blend of technologies from across the GE Enterprise Solutions portfolio to create an all-encompassing remote monitoring system that offers application expertise, wireless technology, sensor technology, software hosting, alarm notification and installation services in an end-to-end solution. “GE’s new Wireless Monitoring Solution is truly innovative,” said Butch Marshall, site manager, Air Products. “The system helps us to be proactive as we monitor chemical tank levels that support our water operations, and we can access it at any time from anywhere in the world.” The new solution connects Air Products’ water treatment data and provides enhanced visibility to relevant information, improved data accuracy, increased cost savings and higher staff productivity. The GE Wireless Monitoring Solution installed at Air Products features liquid level monitoring of the company’s large tank operations, which eliminates manual tracking and improves productivity by providing timely information on chemi- Market Information cal inventories. A submersible level probe sensor from GE Sensing & Inspection Technologies is dropped into each tank to collect measurements. Using GE Digital Energy’s wireless MDS technology, the raw data is sent to a Trinity Gateway, which serves as the field data collection point for each application. The gateway sends the collected data to secure hosting servers managed by GE Fanuc Intelligent Platforms, where it is translated into online diagrams showing liquid levels and consumption rates. In addition, experts from GE Water are on call in the support center to help analyze information, resolve issues and drive continuous optimization for the business. Although Air Products currently only uses the Wireless Monitoring Solution for tank monitoring purposes, the company may additionally begin using the solution for cooling system optimization, which improves the onstream of valuable water treatment and processes. Rockwell Collins Completes Acquisition of DataPath, Inc. Rockwell Collins, Inc. has completed the acquisition of DataPath, Inc., a provider of satellite-based communication networks. Under the terms of the agreement, Rockwell Collins has acquired all outstanding shares of DataPath in a cash transaction worth approximately $130 million. DataPath, which includes SWE-DISH Satellite Solutions AB, will operate under the Rockwell Collins brand, with financial results reported as part of the company’s Government Systems business. In 2008, DataPath reported revenues of $243 million. The acquisition is expected to be neutral to Rockwell Collins’ fiscal year 2009 earnings. “DataPath’s mobile multi-band satellite terminals, network integration expertise, strong customer relationships and highly regarded field personnel provide complementary capabilities to Rockwell Collins’ existing networked communication offerings,” said Al Caslavka, vice president and general manager, C3I Solutions for Rockwell Collins. “The result is a comprehensive portfolio that addresses the entire communications spectrum.” MARKETPLACE 28 Remote Site & Equipment Management August/September 2009 www.RemoteMagazine.com Market Information SCADA Solutions and Landis+Gyr Partner to Provide SCADA Applications for the Renewable Energy Wind Industry SCADA Solutions, Inc. and Landis+Gyr have formed a strategic distribution partnership to provide a data communication solution for renewable energy through a SCADA application for wind turbine generators. This new application combines SCADA Solutions’ WindCapture SCADA software technology with the Landis+Gyr Gridstream RF network to deliver two-way monitoring, control and reporting functions for windpowered electric generation. “We’re excited about our growing relationship with Landis+Gyr, and the opportunity for SSI to incorporate advanced communication technology into the expanding wind industry,” said Mark Merhab, president, SCADA Solutions. “Reliable, fast and accurate data transmission for monitoring, control and reporting functions has become increasingly critical and this partnership is committed to providing end-to-end, advanced communications solutions that will empower the next generation of smart grid wind farms.” SCADA Solutions and Landis+Gyr recently finalized a Software License and Reseller Agreement to support this partnership. SCADA Solutions’ WindCapture is a SCADA system used for monitoring and controlling, along with data collection and reporting for wind turbine generators. Landis+Gyr’s Gridstream RF network utilizes a peer-to-peer mesh technology Machine Vision Looks Ahead to a Bright Future Revenues for machine vision hardware are projected to grow faster than the average for industrial automation, according to the latest report on this market by IMS Research. The world machine-vision hardware market was estimated to be worth more than $1.6 billion in 2008 and forecast to grow to more than $2.1 billion by 2012. The average annual growth in revenues was projected to be 7.2 percent, and in unit shipments 9.0 percent. www.RemoteMagazine.com INDUSTRY NEWS Fierce competition, particularly from manufacturers in the Far East, is driving average prices down. However, there are substantial differences between the market growth expected in different regions. Two thirds of revenue growth to 2012 will come from Asia. The report analyzes these regional differences, by being split into three sections: EMEA, Americas and Asia Pacific; as well providing a summary of the world market. Sensus Acquires Telemetric Corp. Sensus has acquired the assets and business of Telemetric Corp. With more than ten years of experience in distribution automation technology, Telemetric has provided utilities with intelligent, reliable and secure end-to-end solutions for distribution automation systems utilizing commercial cellular networks and PowerVista, a web-based software application. Coupled with Sensus’ activities in demand response and home automation, this acquisition gives Sensus an established presence in the distribution automation portion of the utility landscape. Through the integration of Sensus’ FlexNet smart grid communication technology, Telemetric extends Sensus’ reach and solutions to all parts of the smart grid. “I am very pleased to complete the acquisition of Telemetric, which was a significant strategic objective for Sensus. This acquisition brings with it a team of talented and dedicated employees, a broad proven product and software offering and many strong customer and business relationships,” said Peter Mainz, CEO and president, Sensus. “Integration of Telemetric’s assets and engineering capability into Sensus brings a key solution set that electric utilities want from their smart grid applications, distribution automation and asset management solutions.” Telemetric offers a complete line of communication solutions specific to electric distribution system monitoring and control, including applications like capacitor control, voltage regulation, medium and low voltage sensors, reclosers, remote substations and other distribution assets. Telemetric enabled equipment can be monitored and controlled through distribution SCADA or DMS systems using PowerVista’s optional SCADA-Xchange module. August/September 2009 SMUD Selects Silver Spring Networks for Smart Grid Rollout Silver Spring Networks has been selected by the Sacramento Municipal Utility District to provide the network infrastructure for their Smart Capital initiative, which will network approximately 600,000 homes and businesses in Sacramento County. Silver Spring Networks will provide field-proven, open-standardsbased, secure, wireless network communications, software and services in support of SMUD’s efforts. In partnership with Silver Spring Networks, SMUD intends to implement a number of advanced Smart Grid applications, including distribution automation and home area networking. The new, networked grid will enable SMUD to provide its customers with actionable information about their energy use, as well as enhance system efficiency and reliability by giving the utility complete visibility across its service area. The Sacramento Municipal Utility District is the sixth largest communityowned electric utility in the country, serving approximately 600,000 residential and commercial customers. “SMUD has been committed to providing our customers with reliable, low-cost energy, while maintaining a commitment to our environment,” said John DiStasio, general manager and CEO. “Building the Smart Grid with a partner like Silver Spring Networks is an important step in keeping that promise to our customers and our planet.” Digi-Key Corp. Expands Distribution Agreement with GE Sensing & Inspection Technologies Electronic components distributor Digi-Key Corp. has expanded of its distribution contract with GE Sensing & Inspection Technologies from a North American agreement to a global agreement. GE Sensing & Inspection Technologies is a provider of advanced measurement, sensor-based and inspection solutions that delivery accuracy, productivity and safety. The company designs and manufactures sensing instruments that measure temperature, pressure, moisture, gas and flow rate for demanding applications in a wide range of industries. Remote Site & Equipment Management 29 INDUSTRY NEWS Landis+Gyr and Oncor Reach Milestone in Smart Texas Advanced Meter Deployment Landis+Gyr and Oncor, the owner and operator of the largest distribution and transmission system in Texas, has reached a milestone in its advanced meter system rollout with the deployment of nearly 250,000 smart meters. By year-end, Oncor anticipates nearly 700,000 advanced meters and communications systems to be in place. Together, the companies have installed close to a quarter million advanced service connect meters, the related networking infrastructure equipment and supporting software, as part of Oncor’s Smart Texas initiative. In connection with the large-scale Gridstream solution deployment in the Dallas metro area, Oncor is currently collecting and transmitting electricity usage data in 15minute intervals for each of its deployed advanced meters, making Oncor’s program one of the largest, and most quickly installed advanced meter efforts in the US. By 2012, Oncor anticipates replacing every residential and small commercial meter in its system, 3.4 million, with an advanced meter system. “Oncor is proud of its leadership role in smart grid development. Smart Texas, Oncor’s smart grid initiative, is good for consumers, the Texas economy and the environment. Our advanced meter system deployment is a key component of our plan to transform the electric grid in Texas,” said Jim Greer, Oncor senior vice president of Asset Management and Engineering. “We are gathering information from the advanced meters right on schedule as we roll out this next generation smart meter solution that will help Texans better manage their energy use.” The effort is part of a major four-year, end-to-end advanced metering deployment announced last May. Oncor will deploy Landis+Gyr’s Gridstream RF platform to 3.4 million points of delivery, empowering 7 million Texas consumers to independently manage their energy consumption, cut their energy bills and protect the environment. “National demand for electricity is growing three times faster than power resources are being added, making energy conservation more critical than ever,” said Richard Mora, CEO of Landis+Gyr North America. “With our Gridstream offering, Oncor offers Texas consumers a practical way to manage their energy use and cut their electricity bills in this challenging economic environment.” ICONICS Partners with Kepware for Embedded Market Kepware Technologies has formed a working relationship to deliver Windows CE communications solution for use with ICONICS embedded SCADA and visualization products for machine builders and Panel OEMs. This will team ICONICS and Kepware in joint efforts to deliver a cost effective and integrated OEM visualization solution for use with Windows CE based industrial HMI panels. Kepware’s range of connectivity is available supporting desktop (workstation and server) operating systems as well as embedded (Windows CE) operating systems. Many Kepware OEMs leverage both platforms, as application files are portable from one to the other, enabling desktop development and commissioning, and then offering a download to an embedded device for runtime. ICONICS is a user of Kepware Protocols on desktop platforms, and, with this initiative, will partner with Kepware to jointly support Windows CE based embedded platforms. “Equipment OEMs and HMI Panel Manufacturers are being asked to provide market leading solutions. In many cases, this can be achieved through the integration of COTS technologies as offered by ICONICS and Kepware Technologies. This partnership delivers an integrated software solution, combining ICONICS visualization and control technology with Kepware’s communication technology providing hardware manufacturers with an alternative to internal software development” said Craig Resnick, Research director, ARC Advisory Group. “Embedded communication and visualization solutions, including those based on platforms such as Embedded XP and Windows CE, best fulfill the balance that OEMs have to achieve of offering the greatest capabilities for the lowest costs. With Kepware as a proven major player in the embedded protocol and device connectivity space, and ICONICS as a proven major player in the industrial automation software space, OEMs should be in a position to benefit from the results of this partnership.” 30 Remote Site & Equipment Management August/September 2009 Market Information Wyless and Enfora Partner to Provide Pre-Provisioned Wireless Devices for Asset Management Wyless and Enfora have formed a partnership that will permit Enfora's Spider devices to be pre-enabled with Wyless' global connectivity and managed services for ease of installation and deployment of new applications for ASPs and larger enterprises worldwide. Enfora specializes in providing wireless networking solutions for location-based monitoring, tracking and asset management applications. Consisting of wireless devices and middleware software that permits users to directly connect, manage and provision wireless devices from existing applications, Enfora helps connect remote unpowered assets to the enterprise network. The Spider Asset Tag (AT), a battery-powered wireless monitoring device, is one of Enfora's newest products, and enables the monitoring and management of high value assets. Enfora's partnership with Wyless means that it can offer its Spider platforms as a pre-packaged system with Wyless connectivity pre-enabled, to allow easy installation, provisioning, deployment and monitoring with Wyless' global intelligent network capabilities and managed services. This partnership of wireless systems and network management will give customers and partners a "one-stop-shop" that enables online management and automated provision of assets quickly and easily, removing the complexities of system configuration and substantially improving time-to-market for the customer. Trimble UtilityCenter Software Selected by Two Electric Utilities For Enterprise GIS Solution Two more electric utilities have selected Trimble’s UtilityCenter software as their enterprise Geographic Information System (GIS) solution. Trimble UtilityCenter software tools allow electric, gas, water and wastewater utilities to automate their workflow and business processes to increase efficiency and improve productivity. Farmers' Electric Cooperative (FEC) located in Clovis, NM. FEC will be implementing Trimble’s UtilityCenter uaField module to put the utility's GIS at field workers' fingertips, the uaFM module to provide core GIS and asset management functionality in the office, uaMaintenance to extend the uaField functionality to include computerized maintenance management of utility assets, eProducts module for Intranet-based GIS access as well as a product interface to the utility’s work management system (WMS) and a two-way interface to the customer information system (CIS). FEC also selected Trimble to develop a data model for field collection to support their future needs for staking, modeling and outage management. Trimble GPS data collectors will be used to provide the source map information for the project. The solution will include a two-way MultiSpeak 3 interface. Oregon Trail Electric Consumers Cooperative (OTECC) of Baker City, Ore. selected Trimble UtilityCenter as its Enterprise GIS solution. The solution will support OTECC’s needs for staking, which include two-way integration to its CIS, joint use and mobile mapping, maintenance management as well as an Intranet-based map viewer to assist with the distribution of information throughout the organization. Radius Technologies will be using the UtilityCenter uaField module with Trimble ProXRT receivers to collect field asset location and attributes. www.RemoteMagazine.com CALENDAR Conferences/Training CALENDAR August 2009 4-6, 4th ISA Water/Wastewater Automatic Controls Division Symposium (WWAC), Orlando, Fla. Contact www.isa.org/wwac 14-15, Power Switching Safety and Reliability, Boston, Mass. Contact www.epri.org 20-26, APCO, Las Vegas, Nev. Contact www.apco2009.org 15-16, Field Service 2009 East, Atlanta, Ga. Contact www.FieldServiceEast.com September 2009 1-2, Antenna Systems 2009, Philadelphia, Pa. Contact www.antennasonline.com 20-24, BICSI Fall, Las Vegas, NV. Contact www.BICSI.org 14-21, GridWeek 2009, Washington DC, Contact www.GridWeek.com 21-24, 2009 Wireless Infrastructure Show, Nashville, Tn. Contact www.pcia.com 13-15, Infobatt Conference, Ontario, Canada, Contact www.infobatt.com 13-15, EGSA Fall Technical Conference, Colorado Springs, Co. Contact www.egsa.org October 2009 29-30, Remote 2009 Conference and Expo, San Antonio, Texas Contact www.remotemagazine.com 13-16, Autovation 2009, Denver, Co. Contact www.utilimetrics.org ADVERTISER INDEX ACR Systems, Inc. www.acrsystems.com 28 Campbell Scientific, Inc. 13 www.campbell.com/m2m Eaton/Pulizzi Engineering Inc. 32 www.powerware.com/ePDU GarrettCom, Inc. www.garrettcom.com 15 ICP DAS USA www.icpdas-usa.com 5 Integra Enclosures 14 www.integraenclosures.com LEM 28 www.lem.com Lemos International www.lemosint.com 28 Logic Beach, Inc. www.logicbeach.com 12 Newmar 29 www.newmartelecom.com PCTEL, Inc. www.pctel.com 6 ProSoft Technology 11 www.prosoft-technology.com SEL Schweitzer Engineering 2 www.selinc.com/8remote Systems Engineering Intl (SEI) www.seipower.com 10 LEM 28 www.lem.com Sensaphone 8 www.sensaphone.com SunWize 7 www.sunwize.com Tadiran Batteries www.tadiranbat.com 9 For more information about advertising please contact Jessi Albers at [email protected] or 800-803-9488 x.124 www.RemoteMagazine.com August/September 2009 Remote Site & Equipment Management 31