“la Caixa” Group
Transcription
“la Caixa” Group
“la Caixa” Group Institutional Presentation First Half 2010 Disclaimer The purpose of this presentation is purely informative. In particular, regarding the data provided by third parties, neither Caja de Ahorros y Pensiones de Barcelona (“la Caixa”) as an entity, nor any of its administrators, directors or employees, is obliged, either explicitly or implicitly, to vouch for the fact that these contents are exact, accurate, comprehensive or complete, nor to keep them updated, nor to correct them in the case that any deficiency, error or omission were to be detected. Moreover, in reproducing these contents in any medium, “la Caixa” may introduce any changes it deems suitable, may omit partially or completely any of the elements of this document, and in the case of any deviation between such a version and this one, assumes no liability for any discrepancy. This document has at no time been submitted to the Comisión Nacional del Mercado de Valores (CNMV – the Spanish Stock Markets regulatory body) for approval or scrutiny. In all cases its contents are regulated by the Spanish law applicable at time of writing, and it is not addressed to any person or legal entity located in any other jurisdiction. For this reason it may not necessarily comply with the prevailing norms or legal requisites as required in other jurisdictions. This presentation on no account should be construed as a service of financial analysis or advice, nor does it aim to offer any kind of financial product or service. In particular, it is expressly remarked here that no information herein contained should be taken as a guarantee of future performance or results. Without prejudice to legal requirements, or to any limitations imposed by “la Caixa” that may be applicable, permission is hereby expressly refused for any type of use or exploitation of the contents of this presentation, and for any use of the signs, trademarks and logotypes which it contains. This prohibition extends to any kind of reproduction, distribution, transmission to third parties, public communication or conversion into any other medium, for commercial purposes, without the previous express permission of “la Caixa” and/or other respective proprietary title holders. Any failure to observe this restriction may constitute a legal infraction which may be sanctioned by the prevailing laws in such cases. In so far as it relates to results from investments, this financial information from the “la Caixa” Group for 1H10 has been prepared mainly on the basis of estimates. 2 Page Contents 1. Executive Summary 4 2. Governing Bodies 7 3. Banking Business: Great commercial strength 9 4. Equity Portfolio: Active management 21 5. Geographic diversification. Internationalization 24 6. Financial performance: Quality of profits 27 7. Risk management 34 8. Financial Strengths 39 9. Welfare Projects 43 10.Closing Summary 45 3 1. Executive Summary Contents 2. Governing Bodies 3. Banking Business: Great commercial strength 4. Equity Portfolio: Active management 5. Geographic diversification. Internationalization 6. Financial performance: Quality of profits 7. Risk management 8. Financial Strengths 9. Welfare Projects 10.Closing Summary 4 1 (i) Executive Summary ”la Caixa” Group 1H10 • Third ranking financial group in Spain in business and profits with more than 100 years of history. • Market share on products and services around 10% and growing. • Number one savings bank in Spain and Europe. • Profit attributable to the Group 1H10: 902 million €. Total assets worth 282,035 million €. • Specialized management model to provide service to 10.5 million customers. Families & companies: core business. • Great commercial activity of the 27,288 employees: Business volume 423,717 million €. • Leader in main banking products and services: loans, deposits, credit cards, payroll deposits, pension plans… • Multi-channel management: leader in number of branches (5,232), ATMs (7,913), on-line and mobile banking. • Trust, excellence in service to customers, and efficient management. • Under Criteria CaixaCorp’s management, a listed company (IBEX 35). • High quality investments in the services and financial sectors. • Active management of value, risk and liquidity. • Market value of the listed investments portfolio 30/06/2010: 16,493 million € with unrealized gains of 933 million €. • Diversified and good quality loan portfolio. Strong guarantees and high coverage. • NPL ratio: 3.46%. Coverage ratio: 64% (129% including mortgage guarantee). • Generic provision: 1,835 million € (100% parameter of risk α) High financial strength • Very high liquidity level of 17,425 million € (6.2% total assets) immediately accessible. • Excellent capital ratios (Core Capital 8.6%) and very good ratings (Aa2\AA-\A+). Social commitment • Budget Welfare Projects for 2010: 500 million €. • Social, environment and science, cultural and education and research programmes. • Develop the Triple Bottom Line: Financial, Social and Sustainable. A strong institution in Spain Leader in retail banking in Spain with great commercial activity Active management of the largest investment portfolio in Spain Strict risk management “la Caixa” Group Strategy Data for 1H10 • Financial Bottom Line: efficient, profitable, safe and solvent growth. • Social Bottom Line: creating value for the society. • Sustainable Bottom Line: Socially responsible conduct, Ethics and Corporate Reputation. 5 1 (ii) Executive Summary 1H10: Financial strengths with great commercial activity • • High level of commercial activity and quality of recurring profits. Strict risk management with high coverage and excellent level of liquidity and solvency. million euros 1H10 Gross income (total income) 12 months change 3,697 (1.4%) (1,702) (4.0%) Great quality of income: Operating Costs - Capacity to generate recurring income - Cost containment - Prudence in booking allowances Net operating income 1,995 1.0% Impairment losses on financial assets (868) 16.4% 902 (7.5%) Recurring cost-to-income ratio 42.4% (0.5) Recurring ROE 10.5% (3.1) Profit attributed to the Group Improved efficiency and high profitability 2010 Change Absolute Sustained and balanced growth Strict risk management and control of NPLs and high coverage Total assets 282,035 10,162 3.7% Customer loans (gross) 182,672 4,646 2.6% Total customer funds 241,045 3,246 1.4% 3,46% 0.04 64% 2 129% 2 Asset quality NPL ratio Allowance coverage Allowance coverage with mortgage guarantee Liquidity (≈ 100% immediately accessible) Financial Strengths % 17,425 (6.2% of Assets) Solvency - BIS II Core Capital Tier I Total Tier 8.6% 9.8% 11.6% 6 Data for 1H10 1. Executive Summary Contents 2. Governing Bodies 3. Banking Business: Great commercial strength 4. Equity Portfolio: Active management 5. Geographic diversification. Internationalization 6. Financial performance: Quality of profits 7. Risk management 8. Financial Strengths 9. Welfare Projects 10.Closing Summary 7 2 (i) Governing bodies “la Caixa” Governing bodies: duties and composition “la Caixa” • Governing bodies: duties and composition • 13% Financial institution that promotes social and welfare goals; it is privately managed and independent of any other company or institution. No shareholders. The government, administration, representation and control of “la Caixa” are in the hands of the General Assembly, the Board of Directors and the Control Committee. It is the institution’s highest governing and decision making body 160 members The governing bodies represent Depositors, Founding and CommunityInterest institutions, Local authorities and Employees. Management team is exclusively made up of financial experts. 58 34 48 The Board of Directors: 3 It decides upon the steps required to carry out the aims and objectives 8 4 6 21 members The Control Committee: It oversees the correct management of the business by the Board of Directors Data for 1H10 21% 30% 36% 20 The General Assembly: 1 3 2 9 members 3 Deposit Holders Local Government Corporations Founder and Community Interest Entities Employees 8 1. Executive Summary Contents 2. Governing Bodies 3. Banking Business: Great commercial strength 4. Equity Portfolio: Active management 5. Geographic diversification. Internationalization 6. Financial performance: Quality of profits 7. Risk management 8. Financial Strengths 9. Welfare Projects 10.Closing Summary 9 3 (i) Banking Business: Great commercial strength A different and unique business model: basis for the success of “la Caixa” strategy • Management model: Values Trust Social commitment Excellence in service Principles Action Organizational Proactivity Good treatment Community-oriented aims Innovation Efficiency Challenge-based management New competences and habits Self-assessment Integrated management Management model Customer oriented Personalized treatment Risk management Multi-channel management Close to the territory Flexibility and adaptability Personal and professional growth of the employees 10 3 (ii) Banking Business: Great commercial strength A different and unique business model: basis for the success of “la Caixa” strategy Challenge-driven management based on “la Caixa” Corporate Values New abilities and new commercial habits Commercial Plans Qualitative and quantitative commitments set by the commercial network To improve efficiency and commercial management Commercial Plan for the year established by the branches Proactivity To boost knowledge, experience and action Self-assessment Ongoing improvements in professional practices Global Management: Business Unit To gain customer funds, investments and liquidity. Risk and profitability management Safe, efficient, profitable and solvent growth 11 3 (iii) Banking Business: Great commercial strength A different and unique business model: customer oriented strategy GROWTH MANAGEMENT MODEL: CHALLENGES SOLVENCY EXCELLENCE AND QUALITY CUSTOMER oriented RISK MANAGEMENT EFFICIENCY INNOVATION PROFITABILITY 12 3 (iv) Banking Business: Great commercial strength Business model: Great customer base • Successful specialized business model that allows banking growth in Spain • Families and SMEs Core business Wealth Banking 10 Strategic Plan 2007-2010: Consolidation retail banking & development complementary business segments Corporate Banking 200 Private Banking Business Banking 0.5 10 Personal Banking SME Banking 0.1 1 10.5 million customers Retail Banking Individuals (Assets managed range, million €) Companies (Turnover range, million €) 13 Data for 1H10 3 (v) Banking Business: Great commercial strength Sustained increase of the banking business • Balanced business growth in an environment of slow down Increase of market shares and consolidation of recurring income generation. +3,246 +1.4% + 7,892 +1.9% 415,825 2009 241,045 237,799 Million euros 423,717 1H10 Customer funds + 4,646 182,672 178,026 +2.6% 2009 2009 1H10 Loans 1H10 Business volume 14 Data for 1H10 3 (vi) Banking Business: Great commercial strength Leadership on market shares • “la Caixa” consolidates its leadership position in the main financial products Market Shares and ranking position 1st Credit Cards (million) Share 9.8 Bankcard turnover 17.4% Retailers bankcard turnover (POS) 21.0% Payroll deposits 15.3% Pension deposits 12.9% Demand deposits 11.4% Mortgage loans 10.2% Savings Insurance 14.0% National electronic clearing system 12.9% Branches 11.9% ATMs 13.0% Internet Banking 29.9% Mobile Banking 49.0% 2nd Loans Pension plans Commercial loans Loans resident private sector Long term deposits 3rd Factoring and Confirming Deposits Investment funds Share 9.7% 15.8% 8.8% 10.0% 9.7% Share 12.4% 9.3% 9.8% Shares as of 2010 last information available 15 3 (vii) Banking Business: Great commercial strength Leadership and sustained growth on market shares • Intense commercial activity of “la Caixa” successful business model based on retail and SME banking, managed and specialized by segments, allowing a sustained growth on market shares. Main market shares evolution 20.3% 20.4% 14.1% 14.4% 12.6% 12.8% 12.3% 11.6% 9.8% 9.0% 12.5% 11.6% 9.9% 9.1% 7.2% 7.3% 5.5% 5.6% 2006 2007 21.0% 14.8% 14.7% 12.6% 21.6% 9.6% 8.1% Penetration individual customers +319 b.p. +121 b.p. 15.8% Payroll deposits 15.1% 12.8% 15.3% 12.9% 12.9% Pension deposits National elect. clearing system 12.4% 10.0% 10.0% Factoring and confirming 11,6% 10.1% 10.0% 9.8% 8.5% Deposits (*) Loans (*) Investment funds 6.9% +130 b.p. Pension Plans 15.6% 12.7% 11.7% 10.0% 15,8% as 1st Bank +55 b.p. “la Caixa”: market LEADER +136 b.p. +522 b.p. +11 b.p. +99 b.p. +425 b.p. (*) resident private sector 2008 2010 – last available data Penetration individual costumers last avaible data from 2009 2009 2010 16 3 (viii) Banking Business: Great commercial strength Geographic distribution of the branch network • Wide capillarity of the branch network: in order to offer proximity to the client • Specialized branch network: to focus the commercial activity Red network Retail universal Centros especializados Specialized branches Banca corporativa Corporate & institutions 5.422 5,103 116 96 66 80 Bancabanking Private privada 28 32 Oficinas internacionales International Branches 78 49 197 183 28 55 92 2 4 Banca empresa Business Oficinas Total Spainen Espa ñ a Market share 11.9% 1,656 276 246 729 5.518 5,219 465 85 130 12 13 131 Total Total branches oficinas 658 5,232 5.530 155 4 2 17 Data for 1H10 3 (ix) Banking Business: Great commercial strength Multi-channel management: Efficiency and innovation • An innovative strategy tailored to customers’ needs: in order to maximize branch sales activities. • All channels (branches, ATMs, Internet, mobile phone, etc.) complement each other and operate efficiently with ongoing commitment to technological innovation. Leader in Self – Service systems Internet Banking (Thousand Customers) Operating Customers (Thousands) 1H10 share % 6,271 29.9% Operations by distribution channel Branches 11% Automatic 3,122 ATMs 7,913 13.0% Mobile banking (Thousand Customers) 1,676 49.0% 33% 13% ATMs 41% Internet “la Caixa”: LEADER in multi-channel management 2.0 million operations (+4%) January- June 2010 56% total operations through Internet and ATMs 18 3 (x) Banking Business: Great commercial strength Insurance business • • • Leader in savings and health insurance Customers Insurance group that provides service to more than 3.5 million costumers. • Privileged position on life, individual and collective insurance. • Increasing presence in non life insurance. 3.3 3.5 Acquisition of Adeslas (June 2010), leader in medical insurance in Spain with 3.2 million customers 1H09 Assets under management 1H10 Technical Provisions 32,055 29,329 1H09 17,078 1H10 1H09 18,332 1H10 Information in million. Without considering Adeslas 19 Data for 1H10 3 (xi) Banking Business: Great commercial strength Brand reputation and excellence in service Excellence in service Excellent Brand reputation • Financial brand with the highest reputation in 2009: ethics, corporate responsibility and perception of brand • 223,457 surveys to customers: Average customer satisfaction “score” 8.4, (8.9 given by customers with a manager) (scale from 1 to 10) Data for December 2009 Monitor Empresarial de Reputación Corporativa • Institution with the lowest complaints ratio per business volume. (Bank of Spain) The best company to work for • “la Caixa” is the best financial institution in the ranking 2010 of the best companies to work for by Merco Personas (and the second one in Spain) 20 1. Executive Summary Contents 2. Governing Bodies 3. Banking Business: Great commercial strength 4. Equity Portfolio: Active management 5. Geographic diversification. Internationalization 6. Financial performance: Quality of profits 7. Financial Strengths 8. Welfare Projects 9. Closing Summary 21 4 (i) Equity Portfolio: Active management Equity portfolio – Managed by Criteria CaixaCorp • Active management of the equity portfolio through Criteria • Selective investments in strategic sectors and realizing capital gains through divestments Description of the equity portfolio GAV : 21,275 million € 79.45% Other Listed on IBEX 35 Services Gas Natural Abertis Repsol Telefónica BME Financial Finance (39%) Listed Listed 35.7% 24.6% 11.8% 5.0% 5.0% GF Inbursa The Bank of East Asia Erste Group Bank Banco BPI Boursorama 20.0% 14.9% 10.1% 30.1% 20.8% unlisted Unlisted Agbar 24.0% Mediterranea Beach & 100.0% Golf Resort Port Aventura 50.0% Entertainment SegurCaixaHolding GDS-Correduria CaixaRenting Finconsum InverCaixa GestiCaixa 8% 17% International Banking 18% 16% 20% 11% 10% Services (61%) 100% (*) 67% 100% 100% 100% 100% Listed portfolio “la Caixa” Group 30 June 2010: 16,493 million € with 933 of unrealized capital gains (% directly and indirectly owned by Criteria CaixaCorp) (*) VidaCaixa (100%), Segurcaixa (100%) and Adeslas (99.8%.) 22 4 (ii) Equity Portfolio : Active management Equity portfolio – Managed by Criteria CaixaCorp • Equity portfolio: Active management of value, risk and liquidity AN INSTINCT FOR INVESTMENT IN ... ... HOW? • Business that are comprehensible, • Prudently • well managed, • with careful monitoring • with a good track record • waiting for opportunities • … and diversified • … with solid professional motives + MANAGEMENT • Presence on the board • Capturing synergies in financial businesses • Active investment management • Attractive dividends policy 23 1. Executive Summary Contents 2. Governing Bodies 3. Banking Business: Great commercial strength 4. Equity Portfolio: Active management 5. Geographic diversification. Internationalization 6. Financial performance: Quality of profits 7. Financial Strengths 8. Welfare Projects 9. Closing Summary 24 5 (i) Geographic diversification. Internationalization Service to customers and diversification • Boost the strategy of international growth, to assist our costumers and diversify the business • Exposure to emerging markets with high growth perspectives International banking branches and investments International banking investments: Exposure to emerging markets with high growth perspectives Sixth financial institution in Mexico by assets. 20.0% Poland Rumania 14.9% First independent private bank in Hong Kong, and among the foreign banks best positioned in China. Morocco 10.1% Second banking group in Austria and one of the main banks in Central and Eastern Europe with 17,3 million costumers. Full branches 30.1% Third private financial group by business volume in Portugal, universal and multispecialized. 20.8% Internet Banking, leader online broker and distributor of savings products in Europe. Rep offices Investments 2010: New rep offices in Dubai and New Delhi 25 Data for 1H10 5 (ii) Geographic diversification. Internationalization Diversification of income and risks • Criteria: A geographically diversified equity portfolio Utilities portfolio: Leading Spanish blue-chips with a significant international presence Diversification of income(*): Gas Natural Rest of the world 5% Abertis Agbar Latin America 23% Repsol YPF Telefónica Spain 57% Europe 15% (*) Revenue source weighted by Criteria’s GAV contribution 26 1. Executive Summary Contents 2. Governing Bodies 3. Banking Business: Great commercial strength 4. Equity Portfolio: Active management 5. Geographic diversification. Internationalization 6. Financial performance: Quality of profits 7. Risk management 8. Financial Strengths 9. Welfare Projects 10.Closing Summary 27 6 (i) Financial performance: Quality of profits Quality of profits January - June (million euros) Financial income Financial expenses Net interest income Dividends Income accounted for by the equity method Net fees Gains & losses on financial assets & other operating products & expenses Gross Income Personnel costs 2010 Change % 2009 3,486 (1,740) 5,073 (3,054) (31.3) (43.0) 1,746 2,019 (13.5) 378 542 679 320 412 650 18.1 31.6 4.6 352 347 1.3 3,697 3,748 (1.4) (1,073) (1,087) (1.3) (398) (440) (9.5) (1,471) (1,527) (3.7) (231) (246) (6.0) Total operating costs (1,702) (1,773) (4.0) Net operating Income 1,995 1,975 1.0 Allowances for insolvency and others Profit/loss on disposal of assets and others Pre-tax income Income tax and minority interests (868) (49) 1,078 (176) (746) (13) 1,216 (241) 16.4 (11.3) (27.0) 902 975 (7.5) 0 0 General expenses Administration costs Amortizations Recurring profit Extraordinary net income Extraordinary income Extraordinary allowances Total profit attributable to the Group 233 (233) 249 (249) 902 975 (7.5) 28 Data for 1H10 6 (ii) Financial performance: Quality of profits Sustained growth of income • Great capacity to generate recurring income with good management of margins million euros Fees Net Interest Income - 13.5% +4.6% 679 650 1,746 2,019 Banking +5.8% Insurance and pension plans +22.4% +24.4% -14.6% Investment Funds Securities 1H09 1H09 1H10 1H10 Fall in interest rates reflected in mortgage repayments Volume containment Active management of margins Increase number of transactions Adequate management and quality of service 29 Data for 1H10 6 (iii) Financial performance: Quality of profits Net operating income growth and improvement in efficiency • Sustained generation of recurring income and strict policy of cost reduction Net operating income increases by 1% up to 1,995 million euros. million euros Gross Income - 51 -1.4% 3,697 3,748 Net operating Income Cost-to-income ratio (in %) Personnel and general expenses / Gross income +20 1,975 1H09 +1.0% 1,995 45.2 42.9 1H10 Operating Costs 42.9 -71 -4.0% 1,773 1,702 Amortizations -0.5 -6.0% General -9.5% 1H09 42.4 1H10 2008 1H09 2009 1H10 (variation 12 months) Personnel -1.3% 1H09 1H10 30 Data for 1H10 6 (iv) Financial performance: Quality of profits Quality of profits • Great capacity to generate recurring profits which allow to record a significant amount of allowances to increase balance sheet strength • No use made of the generic provision which remains at 1,835 MM€ (100% parameter of risk α) million euros change vs. 1H10 1H09 Net operating Income Allowances for credit losses and others Profits/losses on the disposal of assets and others Income tax and minority interests 1,995 Allowances for credit losses and others 1.0% +122 +16.4% 868 (868) 16.4% (49) 746 (176) Recurring profit attributable to the Group 902 Million euros Prudent effort Generic provision remains at 1,835 MM€ (100% parameter of risk α) (7.5%) Profit attributable to the Group 902 M€ 1H09 1H10 31 Data for 1H10 6 (v) Financial performance: Quality of profits Extraordinary net income • Extraordinary net income: as a consequence of the financial flexibility and they allow to reinforce the strength of the balance sheet January - June (million euros, net of taxes and minority interests) 2010 Recurring profit attributable to the Group 902 Extraordinary profit 233 Gains Agbar/Adeslas operation and other portfolio sales Extraordinary writedowns (233) Prudential allowances for real state and credit risk among other risks Profit attributable to the Group 902 2009 975 Change % (7.5) • Active management equity portfolio Capacity to realize net capital gains • Increasing the strength of balance sheet through allowances 975 Million euros Recurring Allowances 868 Extraordinary allowances 333 (233 net) TOTAL ALLOWANCES 1,201 (7.5) 32 Data for 1H10 6 (vi) Financial performance: Quality of profits Analytical balance sheet (million euros) Cash, Central Bks, credit inst. and debt sec. Customer loans and credits Assets under insurance contracts Equity Securities Other accounts Total assets Liabilities Credit institutions Customer Funds Provisions Other accounts Total Equity Own Funds of which: Group income Valuation adjustments Minority interests Total Liabilities and Equity June December 2010 2009 Change Absolute 569 3,613 (70) (975) 7,025 % 34,247 177,254 21,191 19,022 30,321 33,678 173,641 21,261 19,997 23,296 282,035 271,873 10,162 3.7 260,798 250,470 10,328 4.1 28,123 206,199 2,964 23,512 22,521 205,631 2,925 19,393 5,602 568 39 4,119 24.9 0.3 1.3 21.2 0.0 21,237 21,403 (166) (0.8) 17,055 16,696 359 2.2 902 1,510 1,088 3,094 1,612 3,095 (524) (1) (32.5) (0.0) 0.0 282,035 271,873 10,162 1.7 2.1 (0.3) (4.9) 30.2 3.7 33 Data for 1H10 1. Executive Summary Contents 2. Governing Bodies 3. Banking Business: Great commercial strength 4. Equity Portfolio: Active management 5. Geographic diversification. Internationalization 6. Financial performance: Quality of profits 7. Risk management 8. Financial Strengths 9. Welfare Projects 10.Closing Summary 34 7 (i) Risk management Diversified loan portfolio with good collateral • The focus on families and SMEs allows to have a diversified loan portfolio and with good collateral with adequate collateral Diversified Risk Mortgage guarantee Individuals 67% 51% 39% 10% 7% Others • 88.6% mortgage loans with LTV < 80% • 89.2% of the mortgage loans portfolio to finance first residences Businesses 33% Other guaranties Average LTV 48% 35 Data for 1H10 7 (ii) Risk management Strict monitoring of NPL • Strict risk management that allows to contain the NPL ratio (-0.03 improvement on second quarter 2010) • “la Caixa” significantly better than the sector Non-performing loans and NPL ratio NPL ratio 3.53% 3.40% 3.42% 3.38% 3.49% 3.46% “la Caixa” 6,345 6,367 6,577 6,321 6,427 6,529 3.46% Sector average 5.50% Non performing (May) loans 1Q09 2Q09 3Q09 4Q09 1Q10 2Q10 million euros 36 Data for 1H10 7 (iii) Risk management Total coverage of business risks • Conservative criteria on allowances and adequate provisions • No use of generic provision during 2010 Provisions and coverage ratio Coverage ratio with mortgage guarantees 127% 127% 126% 129% 60% 62% 62% 64% 117% 60% Coverage Ratio 127% 51% 3,240 Specific provisions 2,363 MM€ 3,790 3,917 3,914 3,987 4,198 Generic provisions 1,835 MM€ (100% parameter of risk α) Specific and generic provisions 1Q09 Cost of risk Total provisions 30 june 2010 2Q09 3Q09 1.24% 1.02% 0.97% 4Q09 1Q10 1.01% 1.00% 2Q10 Total provisions 4,198 MM€ 0.96% million euros 37 Data for 1H10 7 (iv) Risk management Strict monitoring of NPL • Strict monitoring of NPL. Non-performing loans. Quarterly inflows and outflows Million euros Inflows Active and anticipated management Outflows 4,500 4,054 4,000 3,124 3,500 3,000 2,500 -2,277 1,989 2,121 -2,167 2,000 2,060 -1,852 1,500 Active management of outflows -806 -717 1,000 500 1H08 % recoveries 2H08 30% Sustained decrease of inflows 1H09 2H09 72% 1H10 90% 38 1. Executive Summary Contents 2. Governing Bodies 3. Banking Business: Great commercial strength 4. Equity Portfolio: Active management 5. Geographic diversification. Internationalization 6. Financial performance: Quality of profits 7. Risk management 8. Financial Strengths 9. Welfare Projects 10.Closing Summary 39 8 (i) Financial Strengths Secure growth: Liquidity • Excellent liquidity position (17,425 million Euros): Guarantees the growth of the business, fulfilling our customer needs for credit. million euros Excellent levels of liquidity… Total Liquidity with a good financing structure… Wholesale funding (18%) 17,425 6.2% Group Assets Customer liabilities (69%) Bank deposits (13%) Wholesale market actions Maturities 1H10: 2,510 Issues 2010: 2,400 Mortgage covered bonds 1,400 Public sector CB 1,000 Maturities 2010: 200 1H10 ≈ 100% Immediately accessible Data for 1H10 … providing stability… No pressure in 2010 40 8 (ii) Financial Strengths Solvency: secure and guarantee for the future • • The Group maintains very high solvency levels, with a Core Capital of 8.6%. Regulatory capital surplus 5,830 million euros Core Capital: Self-financing through profit growth CORE CAPITAL EVOLUTION 8.7% +30 b.p. SOLVENCY RATIOS – Basel II June 2010 9.0 % 1H10 8.6 % -40 b.p. Self-financing Ratio 8.6% 13,886 -0.1 Tier 1 9.8% 15,752 -0.6 11.6% 18,732 +0.6 8% 12,902 Minimum Requirement Capital surplus Risk-Weighted Assets (RWA) 2009 Change 2010 Core Capital BIS Ratio Profit and RWA’s growth Million € 5,830 161,275 +2.5% Impact Agbar / Adeslas operation (*) Subtotal 1H10 (*) In June 2010 partial sale of Agbar and aquisition of Adeslas Data as of 1H10 41 8 (iii) Financial Strengths Very good ratings • Very good ratings of “la Caixa” Confirmed June 2010 Confirmed september 2010 Confirmed June 2009 • LONG TERM SHORT TERM Outlook AA- A-1+ negative A+ F1 stable Aa2 P1 negative The agencies highlight the commercial and financial strength of “la Caixa” •Robust Spanish retail banking franchise; •Good liquidity and solvency; •Strong management and successful strategy; •Contained risk profile; •Good evolution of the banking business. 42 As offor September 2010 Data 1H10 1. Executive Summary Contents 2. Governing Bodies 3. Banking Business: Great commercial strength 4. Equity Portfolio: Active management 5. Geographic diversification. Internationalization 6. Financial performance: Quality of profits 7. Risk management 8. Financial Strengths 9. Welfare Projects 10.Closing Summary 43 9 (i) Welfare Projects Efficient and flexible management of the resources for the Welfare Projects • 2010 Welfare Projects budget: 500 million euros. Programs Million euros % Main programs New line of affordable housing Social 356 71.2 (oriented to families) Poverty. Caixa for childhood. Labor support. “Incorpora”. Help for life (terminally ill patients). Environment and Science 62 12.4 Conservation of Natural Spaces Cultural 55 11.0 New CaixaForum Education and Research 27 5.4 500 Scholarships (graduate studies, biomedical studies) 44 1. Executive Summary Contents 2. Governing Bodies 3. Banking Business: Great commercial strength 4. Equity Portfolio: Active management 5. Geographic diversification. Internationalization 6. Financial performance: Quality of profits 7. Risk management 8. Financial Strengths 9. Welfare Projects 10.Closing Summary 45 10 (i) Closing Summary • In a difficult environment “la Caixa” continues to show: High level of commercial activity: quality of service and increase in market shares Multi-channel and specialization: service to all costumers Great capacity to generate recurring profits Great commercial activity increasing of market shares Severe policy of cost containment Strict risk management Capacity to generate extraordinary profits: active management of the portfolio and conservative allowances Consolidation of financial strengths: liquidity and solvency Financial Strength and solid balance sheet 46 10 (ii) Closing Summary “la Caixa" Group A reference Institution Leadership in retail banking in Spain Soundness, trust and good management practices to ensure Best equity portfolio success in the future Sound risk profile Social Commitment 47