Swing Labs Upload Manager Tutorial with Accusport VP

Swing Labs Training Guide
How to perform a fitting using Accusport
Vector Pro and Swing Labs’ Upload Manager 3
v1.0 20080116
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Table of Contents
1
Installing & Set-up of Upload Manager 3 (UM3)
1
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Set-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2
Adding New Customers
2
Required Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
3
Selecting Control Club & Control Ball
3
Refresh Equipment List . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Selecting Equipment Specifications. . . . . . . . . . . . . . . . . . . . . 4
Refresh Ball List & Selecting Control Ball. . . . . . . . . . . . . . . . . . . 4
4
Capturing Shots
5
Live Capture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 .
Opening Session Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
5
Performing a Fitting
5
Uploading Shot Data
Data Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Club Recommendation. . . . . . . . . . . . . . . . . . . . . . . . . . .6
Capturing Comparison Data
Club Comparison & Best Club Report. . . . . . . . . . . . . . . . . . . . 8
Shaft Upgrade Recommendation. . . . . . . . . . . . . . . . . . . . . . 9
Produce a Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
6
Swing Labs User Interface & Overview
5
Fitting History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Purchasing Fitting Credits . . . . . . . . . . . . . . . . . . . . . . . . . 16
Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
-N
ew Features of Swing Labs
Upload Manager 3 (UM3)
6. New! Automatic Client & Club Identification in Step
The new features and functionality of Upload Man1. The goal is simple -- make it quicker to perform a
ager 3 (UM3) were designed to simplify the
fitting by reducing the time needed to identify customer
overall Swing Labs fitting process reducing the
and control club. In UM3, Step 1 in the Driver or Iron
amount of steps and overall time in performing a
fitting wizards automatically recognizes the last swing
fitting. Similar to previous versions of the Upload
data uploaded to the server and makes that customer
Manager, UM3 is the conduit for collecting shot
and the club hit the defaults for the fitting. This will dradata from your launch monitor device, tagging that
matically reduce the number of mouse clicks required
data with detailed club specifications, and uploadby the fitter and speed up the fitting process. In the case
ing to your Swing Labs account. Some of the new
where a fitter needs to be able to override the system,
features that facilitate this process include:
there is the ability to return back to the manual mode.
1. New! Customer Profile. Ability to add or update
7. New! Automatic Shot Selection in Step 2. All uploaded
customer profiles from within UM3. In addition,
shots are automatically checked by default. The system
many of the profile parameters have been switched
now assumes that the fitter already performed a filterto pull-down
ing of the swings prior to uploading them to the server.
2. New! Club Specification menus. Ability to quickly
If the fitter still needs to filter the data further, ehe
select and tag the club (make, model, loft, shaft,
fitter can still uncheck any shots that he/she deems as
shaft flex) during the swing. The change eliminates
poor shot data.
the need for free form text entry and enables for
normalization of naming scheme and streamlining 8. New! Easy Referencing of Selected Stock Clubs in
UM3. One of the greatest time-savings in UM3 which
the process.
fitters will experience is how easy it is to now associ3. New! Data Synchronization. Ability to refresh cusate the corresponding stock club recommendations with
tomer, club, and ball data from your Swing Labs
the swing data. After the Stock Club Report in Step 4,
account on the server.
the fitter returns to UM3 and selects GET SELECTED
CLUBS. UM3 then retrieves the 1-3 recommended
4. New pull-down menus for club specifications
clubs selected by the fitter and displays the clubs in the
(make, model, loft, shaft, shaft flex) eliminates
top club specification pull-down menu for easy selection.
the need for free form text entry and enables for
This simplifies the comparison club entry into UM3 by
normalization of naming scheme.
allowing the fitter to simply click the appropriate club
5. New! UM3 Session Files. Ability to create and
from the selected clubs pull-down menu prior to the
store Swing Labs UM3 session files from any
golfer hitting shots with each new club.
launch monitor for later retrieval, upload, and
analysis. In the event that your facility loses inter- 9. New! Automatic Stock Club and Swing Data Association. In Step 6 of the Swing Labs fitting process, fitters
net access, you can.
will dramatically see a time savings. The software is
6. New! Tagging Shots/Swings. The ability to SET,
able to a) automatically check the boxes of each uploadtag, or change/re-tag a shot whose equipment
ed swing associated with the fitting thereby reducing
specifications linked to a particular shot or group
the number of mouse clicks, and b) match each swing
of shots may not have been labeled or even mis(shot) with the correct stock club which was used to
labeled has been added to UM3. Simply check the
hit the swing. The fitter is still able to uncheck any shot
boxes of the swing(s) that you want to tag, select
data which may be poor,and can reassign a specific club
the appropriate club specifications, then select
to a specific shot if the fitter mislabeled prior to uploadSET and UM3 will correctly tag the selected shot
ing the data from UM3 to his/her Swing Labs web site.
data with the specifications you chose.
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1.
Setup - enables the setting of your account information so your launch data & customer data goes to your Swing Labs site.
2.
Refresh Golfer List - pulls your updated customer list from your Swing Labs site to eliminate dulpicate entries
3.
New / Edit - enables the creation or editing of a Customer Account
4.
Refresh Club List & Get Selected Clubs - pulls updated equipment inventory from your Swing Labs site. Use ‘Get Selected
Clubs’ after you have selected up to 3 comparison clubs from the recommended club list when you reach step 5 in the Swing
Labs overall fitting process
5.
X - Clears the ‘Get Selected Clubs’ list
6.
Set - Check the box of a particular swing and click ‘Set’ when you want to tag or change a shot’s tagged equipment
7.
Refresh Ball List - Pulls the latest ball inventory from the Swing Labs database
8.
Catch Vector Pro Swings allows for live capture of shot data
9.
Save / Open - Allows you to create and save Swing Labs UM3 Session files with various launch monitor devices for easy
recall and upload
10.
Upload - allows for the sending of selected shots to your Swing Labs site
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1
Installation and Setup of Swing
Labs Upload Manager 3 (UM3)
After reading the rest of this guide, click the button
below to download and install UM3:
http://www.swinglabs.com/software/um3/publish.htm
Click the Setup button and perform the following
steps:
1. Enter your Username and Password (provided
to you from Swing Labs or your sales representative)
2. Click ‘Get Settings from Swing Labs’ which
will automatically fill in your Account number and retrieve your available launch monitor
devices information
The Setup Wizard should guide you through the
process relatively easily. If you have difficulties
installing, you may need to temporarily disable your
anti-virus software.
Once installed, you will need to go through what
should be a one time Setup process to tell UM3
what account site location to send all captured data.
3. Select your desired launch monitor device;
Swing Labs will automatically fill in the system
ID. Click Done
* Note: If you do not see your desired launch monitor device in the device pulldown menu, you will
need to add your desired device within Swing
Labs software. Follow the following steps:
1. Launch Internet Explorer and go to:
www.swinglabs.com
2. Sign on with your Username and Password
3. Go to the Settings tab and select Store Launch
Monitors
4. Select Add Launch Monitor
5. Name the device (ie. Hitting Bay 1) and select
the appropriate device from the pulldown menu
6. Click Add (Swing Labs will automatically assign a device ID to your selected device
7) In UM3, Click Get Settings from Swing Labs
inside Settings and the devices will refresh
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Adding New Customer Accounts
When getting ready to perform a fitting, you will
need to create a new customer account or select a
customer who has already been entered. To perform
a fitting using a customer who has previously been
entered into the system, follow the following steps:
Adding New Customer Accounts:
1. Click Refresh Golfer List to retrieve your site’s
complete list of customer accounts.
2. Select desired customer from the list of available
customers
3. Click Add
4. Enter as much information as possible about
the new customer. While some of this information may not seem important at the time, much
of this information may be valuable to you later.
5. Enter all the green (required) fields before proceeding.
6. Swing Labs requires a unique identification
to distinguish between two or more customers
with the same first and last. An email address is
a unique variable since no two people can have
the same email address. Therefore, you must
enter and confirm an email address. This is also
important for sending Fitting Reports to your
customers. In the event a customer does not
have an email address, make up an email address
with your company’s domain extension. Click
Create Account.
7. Once the system provides confirmation that
the new customer account has been successfully
created, click Done.
Editing Customer Accounts:
1. If you want to add or midify the details of a
customer’s profile, select EDIT
2. Modify whatever customer details are required
and select UPDATE.
3. Once you receive confirmation that the customer account has been updated, click DONE.
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Selecting a Control Club
Selecting a Control Club:
1. Refresh the club list
2. Select the TYPE of fitting you want to perform:
3. Select the club MAKE
4. Select the club MODEL
5. Select the club LOFT
6. Select the shaft MODEL
7. Select the shaft FLEX
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| Selecting a Control Club Continued...
Selecting a Control Ball:
1. Refresh the ball list
2. Select a MAKE and MODEL of golf ball
There are two ways to acquire data from FlightScope ball tracking devices:
1. Live Fitting - Select the START FLIGHTSCOPE button and operate Vector Pro as
normal. After each shot, the data will appear in
UM3. Swing Labs recommends between 3-5
2. Shots for each club. Select the shot data boxes
on the left side of the data in UM3 you want
Swing Labs to analyze and click UPLOAD.
3. Opening Session Files - You can capture live
shots and save data from UM3 as session files.
You can then Open stored session files at some
later time, inport the data and Upload for analysis. 4
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Capturing Shots
Once you have created the customer profile,
selected the Control Club and Control Ball,
you are now ready to begin capturing shots.
For Live capturing, you muct select the button
CATCH VECTOR PRO SWINGS. This initiates the communication with your Accuspoort
device. Each time you take a swing, the data
captured by Vector Pro is collected in Swing
Labs’ UM3. Simply select the check boxes of
all representative shots you want Swing Labs
to analyze and click the UPLOAD button.
Once UM3 displays ‘Upload Successful’, the
profile information of the customer and the
selected shots have then be uploaded to your
Swing Labs Account and can be used in a
fitting.
* Note: You can re-send data from Vector Pro to
UM3 by clicking on the magnifying glass icon
on Vector Pro. This will launch another window where you can then left mouse-click on
each end of the linear markings on each golf
ball. This will redraw the digital red stripe
along the correct axis and re-send the data
to Swing Labs UM3. You can select different
rows of data within Vector Pro to display different shots and repeat the above process to
re-send data to UM3.
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5
Performing a Fitting
Swing Labs Site
After you have uploaded Control Club data from
UM3, go to Internet Explorer, go to www.swinglabs.com, and enter your Username and password to
access you Swing Labs site. From the Home Screen/
Quick tasks menu, select Driver Fitting Wizard.
Step 1: Customer and Control Club.
With the new UM3 software, Swing Labs software
is able to recognize the fitter’s selection of control
club specifications. This enables fewer mouse clicks
and faster fittings! In addition, Step 1 automatically shows the fitter the most recent customers and
control clubs used. There is no need to manually
re-enter the control club information. Simply select
the customer whom you are fitting, and confirm that
the control club displayed was the one identified in
UM3. Next, identify the customer preferences.
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Note: should there be a discrepancy with the control
club displayed and the one identified in UM3,
a) either select Manual Mode in step 1 and properly identify the control club, or b) change the club
specifications in UM3 and re-upload the shot data.
Then, go back to the home screen and select Driver
fitting.
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Step 2: Acquire Launch Data
Next, acquire the launch data by selecting all of the
swings you just uploaded. By default, the the swings
are automatically selected. You may uncheck any
shot data that is not representative and that you
do not want to analyze. Once you have selected
the swings, click on the “Next” button to continue.
Step 3: Review Analysis
due to what is currently available in your inventory
at the time of the fitting or due to player preferences
toward one brand. Stars indicate what is designated
as “In Inventory”. A Swing Labs rating score is
shown at the far right. You can also override and
choose a different club for the golfer to hit other
than what was recommended for analysis.
B). Overrides can be selected if your customer had
a one or more particular clubs he/she wanted to
hit in addition to the Control Club used, but were
not recommended by Swing Labs. At a minimum,
Swing Labs will objectively assess the performance
of each club hit, even if the fitter does not choose
to take advantage of Swing Labs recommendations.
Choose the Make, Model, Loft, Shaft Model and
Flex. Click “Next”.
Step 4: Stock Club Report
The Stock Club Recommendation Report is thengenerated from the control club data, and the top 3
clubs which the golfer should now test are displayed.
A) The “Review Driver Analysis” screen shows the
average of Control Club swing data and the optimal
values for the golfer. The recommended clubs are
the best stock clubs based on the optimal data and
the profiled club configurations. The best matching
clubs are ranked according to their performance
criteria. Proximity matches may be shown if insufficient Best Matches are returned. These are the
next best choices based upon performance test data.
Swing Labs’ goal is to help recommend equipment
that will help make up the difference between the
golfer’s Actual and Optimal shot data by selecting
clubs with various performance characteristics.
You may decide not to select from the best order
12 | Capturing Stock Comparison Club Data:
1. Go Back to UM3
2. Delete all previous shot data by selecting the
button “Delete All Swings” at the bottom of the
UM3 window.
3. Click ‘Get Selected Clubs’ - This will retrieve
the club specifications from your selected stock
comparison clubs so you do not have to manually re-enter make, model, loft, etc. If there are
additional clubs in the pulldown menu, click
the ‘X’ button to clear, then select ‘Get Selected
Clus’ again to retrieve your selected comparison
clubs.
4. Select the correct club specification for each
of the stock comparison clubs. Instruct the
customer to hit shots with each of the selected
clubs, making sure to change the selected club
from the pulldown menu prior to hitting shots
with that club.
5. After 3-5 representative shots have been
captured with each club, check the boxes of the
shots you want to analyze and select UPLOAD
6. If using data from a session file, check the boxes
of the swing data that correspond to the selected
club specifications and click ‘SET’ button in the
club section to tag the shots.
Step 5: Acquire Stock Club Data
1. Similar to Step 1, check all swing data from the
comparison clubs which you want to include in
the analysis of the best club. With UM3, Swing
Labs automatically matches the shot data with
each club specifications. Un-check any bad
shot data. In the list that appears, you will see
your client’s fitting session. If not, select “Past
7 Days”, or use the other filters and the latest
swings will appear. Make sure that each of the
uploaded swings maps to the correct comparison club recommended. Select “Next”.
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13 | Step 6: Best Club Report
1. The Best Club Report shows which of the 4
clubs (Control Club versus 1, 2, or 3 Stock
Comparison Clubs) performed best for the user.
The information is returned in a easy-to-read
format showing how each clubs ranks relative to
one another for this user.
2. The objective is to get as many FULL/
WHOLE Circles as possible. The results are
shown below as an average for each club in a
number of different parameters. Swing Labs
provides its analysis of all the clubs and displays
the overall best performing club in each of these
categories depicted by the highest point total
out of 100 points.
3. **Note –In cases of ties or close performing
clubs, the fitter can override Swing Labs selection of Best Performing club by selecting the
open circle in the column of the desired Best
Club. The report will then show the modified
selection. The next step involving Equipment
Optimization with aftermarket shaft upgrades
will then use the data from the modified selection.
4. Each major parameter (Total Distance, Carry
Distance, Ball Speed, Launch Angle, Backspin)
are displayed on the left side along with sub
categories such as: Hi/Low, Average, Standard
Deviation etc. Swing Labs displays the ranking
1-4th place for each major parameter.
5. Pay close attention to the Direction/Deviation
parameter. This is particularly important for iron
fitting as it shows horizontal dispersion of shots
as well as distance control. A club that travels
the farthest is not always the best performing
club and depends upon accuracy. If the customer’s preference in Step 1 was for distance,
Deviation will have less of an effect on the final
recommendation.
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Step 7: Review Shaft Analysis
1. Shafts are profiled based upon testing with Golf
Labs according to their physical properties,
performance characteristics and manufacturers
specifications. The Shaft Analysis screen shows:
 The key factors which influenced the selection of the after-market shafts for this customer,
based on how the BEST CLUB performed
compared to the OPTIMALS for that person.
 The returned shafts are additionally sorted
based on customer preferences for distance, accuracy, and or feel.
 The returned clubs will be based upon your
store INVENTORY and STORE SETTINGS,
and will be the best matches to help OPTIMIZE the performance of the BEST club.
2. Optimization may include:
o Modifications to shaft Weight
o Modifications to shaft Kick-Point
o Modifications to shaft Torque
3. The score for each shaft is shown visually to the
right of the listing. As the fitter, you can select 1,
2 or 3 shafts for the After-Market Shaft report.
The 3 shafts can be selected from the returned
recommendations or from one or more override
shafts. Click “Next” to go to the final step.
Step 8: After-Market Shaft Report
1. The After-Market Shaft report takes the
selected shafts and generates a report with the
specific details for each of the shafts.
Completed Fittings (Editing/Producing Reports)
1. After you click FINISHED, the most recent
fitting will be displayed at the top of the Completed Fittings list. You can return to this screen
at any time by going to the FITTINGS
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pull-down menu and selecting COMPLETED
DRIVER FITTINGS. Here you have two
options:
1) EDIT an existing fitting, whereby you can
amend any choices to the fitting for the purposes of producing a report for up to 30 days.
Simply click on the EDIT link.
2) Produce a REPORT allows you to customize
the elements included in a report. You can also
choose to email the report. Simply click on the
REPORT link.
Generate Fitting Report
1. Check the boxes of the components you want
included in your Report.
2. If you have enabled the inclusion of a COVER
PAGE and/or a PROMOTIONAL PAGE
from within the STORE SETTINGS, you will
see those options enabled.
3. * Promotional Page is Swing Labs’ first marketing initiative to help the retailer pull the
consumer back into the store once they have
left the store after their fitting. The Promotional
Page can be a coupon for additional services or
some discount toward hard or soft goods added
to the end of the report. This should be set-up
within the Store Settings area.
4. Check the Email Fitting Report box and select
GENERATE FITTING REPORT (PDF) to
automatically email the report to the customer
based upon the email address in the field. If you
only want to show the report for demonstration or review purposes only, select DISPLAY
REPORT IN BROWSER and the final report
will be visible in your screen.
5. Reports, including ball recommendation (for
driver fittings) can be generated and emailed to
the customer. To email, check the email box and
click the generate .pdf button.
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How to purchase Fitting Credits:
1. Click Fittings>Fitting Credits>Purchase Fitting
Credits
2. Swing Labs operates on a credit-debit model
similar to a pre-paid phone card. There is no
minimum purchase requirement and fitting
credits never expire.
3. Type into the field how many fitting credits you
want to purchase. Your purchase price is based
upon volume discount and how many fitting
credits you purchase at one time. Your annual
license fee is pro-rated based upon the number
of credits you purchase your first time.
4. Enter in any promotional code you may have
received
5. Proceed to the check-out and enter all the
required information
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Online Help
1. Go to the Online Help tab to view the various
resources pertaining to the features contained
within the Swing Labs software
2. If you call or email Swing Labs support to
schedule a training session or support session,
they will provide you with a PIN code to enter
into the support field. Go to Remote Support
& Assistance and enter the code that the operator gives you.
- Click Connect to Technician
- Click Download software
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Create Easy Access Shortcuts On Your Desktop
1. Click and hold the left mouse button down
while on the ‘e’ symbol of your Internet
Explorer address bar and drag it over to the
desktop. This will create a shortcut to www.
SwingLabs.com on your desktop.
2. Go to Start Menu >Program Files and fild
Swing Labs, LLC. Place the cursor over the
UM3 icon and RIGHT mouse click. This will
bring up a window of options.
3. Select SENT TO > DESKTOP (create Shortcut)
4. This will place an icon on your desktop that
will quickly and easily launch UM3.
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Setting s & Equipment Inventory
1. Click Settings>Store Inventory>Quick Inventory
2. Checked boxes designate Clubheads and all
lofts in that model as ‘in inventory’. Uncheck
boxes to turn off all lofts in a particular model.
3. Go to Settings>Store Inventory>Detailed Inventory to turn on/off various lofts in a particular model
4. For Detailed inventory, select the make/brand
5. After making any changes to your store inventory, click UPDATE to save your changes.
Store Settings
1. Change your branding, number of clubs and
shaft are recommended, Imperial/Metric etc.
2. Swing Labs recommends settings of between
5-10 clubs and shafts to give you flexibility as a
fitter and not restrict yourself during a fitting.
More choice means you can see the recommendations and select comparison clubs based upon
brand preference of the customer, or depending
upon inventory changes that happen on a daily
basis.
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Swing Labs P.O. Box 32158 Palm Beach Gardens, FL 33420 561-626-0771 [email protected]
(C) 2004-2008. Swing Labs, LLC. All Rights Reserved.