Welcome to Salzburg

Transcription

Welcome to Salzburg

Integrationsbüro
Welcome
to Salzburg
Information and Services
Language: / Sprache:
English / Englisch
Contents
Imprint
Editor, owner, publisher: Stadtgemeinde Salzburg, Integrationsbüro (Corporate town of Salzburg,
integration office)
Schloss Mirabell, 5024 Salzburg, Tel. 8072-2296
Version: July 2015
Welcome
4
1.
The city of Salzburg
7
2.
Residence in Salzburg 9
3.
Learning German in Salzburg 10
4.
Residing in Salzburg 11
5.
Working in Salzburg 17
6.
Children and adolescents 20
7.
Health 30
8.
Salzburg, the city of human rights 33
9.
Help in emergencies 38
10.
Getting around in Salzburg 41
11.
Environmental protection 45
12.
Leisure activities 47
13.
Advanced training for adults 52
Welcome from the Vice Mayor
Welcome from the Municipality Director
Dear citizens of Salzburg,
Ladies and gentlemen,
I extend a warm welcome in our city to you. Salzburg
offers you a high quality of living, beautiful surroundings
and has much to offer for you and your family. Naturally,
the first steps in a new city or even in a new country are
often challenging and difficult. In order to make this
journey easier for you, we are providing you with this
booklet. On these pages, you will find a lot of useful
information which will help you quickly find your way
around Salzburg and manage your new life.
As the director of the municipality, I welcome you. Our
city government offers many services and information on
all areas of life.
I recommend reading this booklet so that you can quickly
find your way around our city. On these pages, you will
find many useful pointers and addresses and, of course,
numerous services provided by the municipality. On this
note, I hope that you will soon feel at home in our city.
We are proud of the democratic, equitable and peaceful
communal life in our city. Women and men, seniors and
children, people of different origins, cultures and religions
meet with respect and tolerance.
I wish you all the best for your new beginning in Salzburg.
Mag.a Anja Hagenauer, Vice Mayor
Dr. Martin Floss, Municipality Director
Welcome from the Integration Office
Dear citizens of Salzburg,
It is often difficult to deal with daily life in a new
environment. “Welcome to Salzburg” is designed to be an
initial means of support. If you need further information,
advice or assistance, please do not hesitate to contact the
city of Salzburg‘s citizens‘ service office or the integration
office. I hope that you will soon appreciate living in our
city and help us to strengthen our respectful and tolerant
communal life.
I wish you a successful start into your future in Salzburg.
Mag.a Daiva Döring
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Welcome to Salzburg
5
1. Salzburg
1.1 A city worth living in
“I reckon the cities of Salzburg, Naples and Constantinople to be the most beautiful on
Earth”, international traveller Alexander von Humboldt said in 1804.
The city is shaped by the Salzach river and the city‘s hills such as the Kapuzinerberg
and the Mönchsberg. Salzburg is world-famous for its beauty and its cultural diversity.
Take the time soon to stroll through the old part of the city. But living in the city is
not just informed by Salzburg‘s beauty and its impressive history. As a successful
economical, educational and touristic location, Salzburg offers its residents many
opportunities.
1.2 Salzburg, the regional capital
The Austrian Republic with its over 8 million
citizens is made up of nine states.
You have taken up residence in the province of
Salzburg with its regional capital of the same name,
Salzburg. The city has about 150000 residents and
is Austria‘s fourth-largest city after Vienna, Graz
and Linz. The city‘s area has over 6500 hectare and
is subdivided into individual districts
(for example: Altstadt, Maxglan, Lehen,
Schallmoos, Gnigl, Aigen…).
The city of Salzburg is governed by the Magistrat,
the municipality. The individual Magistrat
departments ensure the best surrounding
conditions for the residents. This includes the
citizens‘ service centre, the registration office, the
passport issuance office, the lost-property office,
kindergartens, nurseries and schools as well as
the refuse collection service, the horticultural
office, retirement homes, welfare offices, a cultural
department and the municipal fire brigade.
Feel free to take a look at www.stadt-salzburg.at
to learn more.
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Welcome to Salzburg
The Mirabell palace:
Many of the city‘s offices and
citizens‘ service departments
are located here.
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2. Residence in Salzburg
The city of Salzburg is ruled by the mayor (directly
elected), two deputy mayors and two municipal
councillors who are elected from the 40-headed
municipal council. The municipal council and the
mayor are elected every five years.
The citizens‘ service centre at Mirabell palace
(Bürgerservice) is the central office and
informational hub of the municipality of Salzburg.
It offers information and advice on all matters
regarding urban administration. At the citizens‘
service centre, you can get the Salzburg family
card and the senior citizen card, and you can find
free-of-charge folders, booklets and publications
by the city of Salzburg as well as information on
numerous subject areas. A computer with a free
Internet connection is available for handling
administrative matters online.
All the booklets and folders which are mentioned
within these pages can be found in the citizens‘
service centre.
If you come to Austria from a country which is not part of the European economic
area (the EEA includes the EU countries, Norway, Iceland and Liechtenstein) or
Switzerland and wish to take up residence in the city of Salzburg, you will need a
visa (up to 6 months) or a residence permit (1 year or more) which are issued under
further conditions. EEA and Switzerland citizens need a certificate of registration for
a permanent residence (over three months). The residence must be registered at the
public administration office before the end of the three-month period.
 The folder „Einreise, Aufenthalt, Arbeiten und Staatsbürgerschaft“
The team of Salzburg‘s citizens‘
service centre is here to assist
you.
Address:
Mirabellplatz 4, Doorway 11, 5020 Salzburg
Phone: 0662/ 8072-2000
E-Mail: [email protected]
Internet: www.stadt-salzburg.at
Opening hours:
Monday – Thursday: 7:30 a.m.–4:00 p.m.
Friday: 7:30 a.m.–1:00 p.m.
(Entry, Residence, Working and Citizenship) will give you more details at
www.stadtsalzburg.at.
You can get further information
at the public administration office:
Amt für öffentliche Ordnung
Address: Schwarzstraße 44, 5020 Salzburg
Phone: 0662/8072-3101
1.3 History of the city of Salzburg
The oldest evidence of a settlement in the city‘s areas stems from the Stone Age.
The city of Salzburg has a long and fascinating history which can be read in the booklet
“Salzburg – Stadt mit Geschichte” (Salzburg – A city with history).
 Internet download:
www.stadt-salzburg.at/pdf/salzburg_stadt_mit_geschichte.pdf
You can also find a lot of information on Salzburg‘s history on the city‘s homepage
under the heading “Stadtgeschichte” (history of the city).
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Welcome to Salzburg
The public administration office (Amt für öffentliche Ordnung)
can be found at Schwarzstraße 44.
9
3. Learning German in Salzburg
4. Residing in Salzburg
A visit to the doctor, parent-teacher meetings or simply talking to your neighbours
can be very difficult without knowing the language. In order to find your way around
Salzburg and deal with everyday situations, it is advisable to learn the German
language and take German classes as quickly as possible. This will give you the
opportunity to quickly feel at home in Salzburg.
4.1 What is the obligation to register
(Meldepflicht)?
If you come from a foreign country and cannot speak German well, it is important –
even if you have not entered into an integration agreement – to take German classes.
 The booklet “Deutsch Lernen in Salzburg” (Learning German in Salzburg)
at www.stadtsalzburg.at will inform you where you can take German classes.
As soon as you move to Austria or relocate within
Austria, you need to register at the responsible
registration office. Registration/deregistration/new
registration is mandatory.
Deadline: Registration at the responsible offices
within three days after moving in the living quarters,
deregistration within three days before or after
moving out, and new registration within one month.
There are two places for this in the city of Salzburg:
The city of Salzburg‘s
registration office (Meldeamt)
in the St.Julienstr. 20
Meldeamt (Registration office)
Address: Kieselgebäude (Kiesel building),
Saint-Julien-Str. 20, 5020 Salzburg
Bürgerservice/Meldeservice
(Citizens‘ service centre/Registration service)
Address: Schloss Mirabell (Mirabell palace), Mirabellplatz 4, 5024 Salzburg
Phone: 0662/ 8072-3530
Opening hours: Monday – Thursday: 7:30 a.m.–4:00 p.m.;
Friday: 7:30 a.m.–1:00 p.m.
German language skills are important for finding your
bearings in a new living environment.
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Welcome to Salzburg
4.2 Advantages of principal residence
Numerous services provided by the city depend on having a principal residence in
Salzburg:
Spots in schools, kindergartens, in retirement homes, help in social emergencies,
the voting right (council election also for EU citizens), many aids and parking
authorizations. Being eligible for a municipal rented apartment or cooperative housing
is dependent on having a principal residence here as well.
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4.3 How do I find an apartment?
n Rented apartments
In the daily newspapers and the cost-free newspapers, you can find ads regarding
apartments which are rented out or sold. If you rent an apartment from a private
person, we advise you to have the leasing contract checked by a person who is familiar
with tenancy law since not everybody is familiar with the regulations. Please contact
the Mieterschutzverband (Tenant‘s Rights Association) for this.
The Arbeiterkammer (Chamber of Labour) offers advice and information on matters
of tenancy law to its members:
AK – Kammer für Arbeiter und Angestellte für Salzburg
Address: Markus-Sittikus-Straße 10, 5020 Salzburg
Phone: 0662/ 86 87-0 · E-Mail: [email protected]
Internet: www.ak-salzburg.at
Mieterschutzverband Salzburg
Address: Hofhaymer Allee 9-11, 5020 Salzburg
Phone: 0662/ 84 12 52 · E-Mail: [email protected]
Internet: www.mieterschutzverband.at
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Salzburg Wohnbau (partly non-profit)
Address: Bruno-Oberläuter-Platz 1, 5033 Salzburg
Phone: 0662/ 20 66-0 · E-Mail: [email protected]
Internet: www.salzburg-wohnbau.at
n Municipal apartments
Applying for municipal apartments is only possible if Salzburg has been your principal
residence or place of employment for the past three years, without interruption:
Wohnungsamt (Housing office)
Address: Saint-Julien-Straße 20, 5020 Salzburg
Phone: 0662/ 8072-2268
Opening hours:
Monday, Tuesday, Thursday, Friday: 8:00 a.m.–12:00 noon
Monday: 1:30 p.m.–4:00 p.m.
4.4 Heating and electricity
n Housing cooperative apartments
There are four big housing cooperatives in the city of Salzburg where you can apply for
an apartment:
Most apartments in Salzburg are heated by district heating or domestic gas. Heating
and electricity must be registered by you at the Salzburg AG or a different provider.
To do so, you need to give e.g. the Salzburg AG your current meter reading.
Gswb – Gemeinnützige Salzburger Wohnbaugesellschaft m.b.H. (non-profit)
Address: Ignaz-Harrer-Straße 84, 5020 Salzburg
Phone: 0662/ 43 31 81-0 · E-Mail: [email protected]
Internet: www.gswb.at
Salzburg AG for Energy, Traffic and Telecommunication
Address: Bayerhamerstraße 16, 5020 Salzburg
Phone: Service line 0800/ 66 06 60 (free-of-charge 24h service)
Internet: www.salzburg-ag.at
Die Salzburg – Gemeinnützige Wohn- und Siedlungsgenossenschaft
„Salzburg“ reg.Gen.m.b.H. (non-profit)
Address: Ignaz-Harrer-Straße 35, 5020 Salzburg
Internet: www.die-salzburg.at
You can find other electricity providers on the Internet under:
https://durchblicker.at/strom/anbieter/salzburg
Heimat Österreich – Gemeinnützige Wohnungs- und
Siedlungsgesellschaft M.B.H (non-profit)
Address: Plainstraße 55, 5020 Salzburg
Phone: 0662/ 43 75 21-0 · E-Mail: [email protected]
Internet: www.hoe.at
An average household can save up to 100 euro per year without investments and
without losing quality of life. Give it a try!
Welcome to Salzburg
4.5 Advice from the Salzburg AG on saving energy
Some examples:
nW
hen buying a refrigerator, a washing machine or a dishwasher, pay attention to
the energy class (class A is always more energy-saving than class C)
nW
ashing machine: Only wash if the washer drum is full. It is almost never necessary
to wash at 95°C which costs 40% more electricity compared to washing at 60°C.
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n Lighting: The energy-saving bulb pays off. The energy-saving bulb has a lifetime of
8 times of the normal bulb and 5 times less consumption of electricity.
nS
tandby function: Purchase a power strip with an off switch. This will noticeably
reduce the standby consumption of electricity.
n Heating: Lower the room temperature by one degree and you will save 5% of
annual costs. 20 degrees is enough in living spaces.
You can find more tips on the Internet: www.stromfresser.at, or you can get advice by
phone under 0800/ 66 06 60.
4.6 Radio and television
If you own a device with which you can receive radio and/or television programs, you
need to register this device and pay fees.
You can get the forms in all Raiffeisen banks, in all municipal offices (in the citizens‘
service centre in the city of Salzburg) or directly from the Gebühren Info Service (GIS,
Fee Information Service).
Please send the fully completed form to:
GIS Gebühren Info Service GmbH., post office box 1000, 1051 Wien
or by fax to 05 0200 Ext. 300 (throughout Austria).
Gebühren Info Service (GIS) (Fee Information Service)
Service hotline: Phone 0810 00 10 80
Monday – Friday: 8:00 a.m.–9:00 p.m.
Saturday: 9:00 a.m.–5:00 p.m.
Internet: www.orf-gis.at
n Do you want to install a satellite dish at your home?
If you wish to receive TV programs via a satellite dish in a condominium, get in touch
with your landlord or the property management. Permission is required for installing
a satellite dish at a house.
Your landlord or your property management will surely help you.
4.7 Advice on living together
In Salzburg, there are people of all different ages, from
different countries and cultures, and they speak different
languages. In order to ensure comfortably living together,
Salzburg has some rules and habits.
Especially older people, babies and little children need
quiet. In order to avoid conflicts, you should pay attention
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Welcome to Salzburg
to the mandatory rest periods. These periods are posted at
children‘s playgrounds, and you can find mandatory house
rules in every house.
Generally, the quiet hours last from 10:00 p.m. to 6:00 a.m.,
during which, for example, no loud music may be played.
Garden work which may cause noise is regulated in terms
of time of day, which is compulsory for everybody including
janitors, caretakers, and companies.
The usage of motorised lawnmowers and other motorised
garden tools is ONLY permitted at the following hours:
On workdays: 8:00 a.m.–12:00 noon and 2:00 p.m.–7:00 p.m.
On Sundays and holidays: 10:00 a.m.–12:00 noon
without exception.
If you move into a house or an apartment, the neighbours will
surely be glad if you introduce yourself.
Even if you speak little or no German at all, everybody likes
a friendly “Guten Tag”.
If you want to have a party, inform your neighbours about it
and they are surely to understand.
Thank you for your cooperation in creating a good social interaction!
 The folder “Miteinander Wohnen“ (Living together)
will give you more information. Internet download: https://www.stadt-salzburg.at/
internet/leben_in_salzburg/integration/miteinander_362539/miteinander_wohnen/
wohn_und_somit_lebensqualitaet_verbesser_296679.htm
4.8 Citizens‘ service offices in the individual districts
With five citizens‘ service offices (BewohnerService), the city of Salzburg offers
important addresses in the individual districts.
Citizens‘ service stands for advice, encounter and participation.
The concerns of citizens are taken seriously, and interests and initiatives are
supported.
You can find the citizens‘ service offices (BWS) at the following addresses:
BewohnerService Aigen&Parsch
Address: Aigner Straße 78
Phone: 0662/ 62 50 08
Opening hours: Monday 9:00 a.m.–1:00 p.m., Tuesday 9:00 a.m.–1:00 p.m. and
2:00 p.m.–4:00 p.m., Thursday 1:00 p.m.–4:00 p.m., Friday 9:00 a.m.–12:00 noon
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BewohnerService Gnigl&Schallmoos
Address: Fritschgasse 5/2
Phone: 0662/ 64 32 52
Opening hours: Monday, Tuesday, Thursday 9:00 a.m.–1:00 p.m.,
Friday 9:00 a.m.–12:00 noon
BewohnerService Itzling & Elisabeth-Vorstadt
Address: Reimsstraße 4
Phone: 0662/ 45 54 32
Opening hours: Monday, Tuesday, Friday 9:00 a.m.–12:00 noon,
Thursday 2:00 p.m.–5:00 p.m.
BewohnerService Liefering
Address: Laufenstraße 36
Phone: 0662/ 43 19 25
Opening hours: Monday 2:00 p.m.–5:00 p.m.,
Tuesday & Thursday 9:00 a.m.–12:00 noon
Branch office
Address: Eugen-Müller-Straße 59
Opening hours: Tuesday 2:00 p.m.–5:00 p.m., Thursday 9:00 a.m.–12:00 noon
BewohnerService Maxglan&Taxham
Address: Innsbrucker Bundesstraße 36
Phone: 0662/ 42 85 79
Opening hours: Monday 2:00 p.m.–6:00 p.m.,
Tuesday and Friday 9:00 a.m.–12:00 noon
Branch office
Address: Norbert-Brüll-Straße 30
Phone: 0662/ 42 85 79
Opening hours: Tuesday 2:00 p.m.–5:00 p.m., Thursday 9:00 a.m.–12:00 noon
BewohnerService coordination
Address: Mirabellplatz 4, Doorway 5, 5024 Salzburg
Phone: 0662/ 8072-2936
 The folder “BewohnerService– Starke Arbeit für unsere Stadtteile”
(Citizens‘ service – Powerful work for our districts) will give you more information
Internet download: www.stadt-salzburg.at
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Welcome to Salzburg
5. Working in Salzburg
5.1 Are you looking for work?
If you are looking for work or are interested in
schooling or advanced training, you can contact
the Arbeitsmarktservice (AMS, job market service).
If you are an Austrian, Swiss or EEA citizen
(Croatia from June 30, 2020), you have free
access to Austria‘s job market.
If you are a citizen of a different country (“Third
country”), you will need a permit from the
responsible Arbeitsmarktservice (AMS, job market
service) to take up work.
 The folder „Einreise, Aufenthalt,
The Arbeitsmarktservice
Salzburg (job center service
Salzburg) building can be found
at Auerspergstraße 67.
Arbeiten und Staatsbürgerschaft“ (Entry,
Residence, Working and Citizenship) will give
you more information, see www.stadtsalzburg.at.
AMS – Arbeitsmarktservice Salzburg (job market service)
Address: Auerspergstraße 67, 5020 Salzburg
Phone: 0662/ 88 83-0
Internet: www.ams.at
AST – Contact point for people with foreign qualifications
AMS Salzburg
Address: Auerspergstraße 67, 1st floor, room 1.133, 5020 Salzburg
Phone: 0676/ 84 69 05 310 or 0676/ 84 69 05 313
Verein VEBBAS
The Vebbas association supports the integration of immigrants into the job market.
If you already have a school-leaving certificate, a university education or a completed
professional education, you should have it accredited in Austria.
For initial information on this, please contact:
Address: Linzer Bundesstr. 12, 5020 Salzburg
Phone: 0662/ 87 32 48-11
Internet: www.vebbas.at
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Frau & Arbeit gGmbH (Woman & Work association)
The Frau & Arbeit association offers advice, training & information for women on
career re-entry, career planning, professional reorientation, work-family balance, jobseeking, advanced training, job market opportunities and professional independence.
Address: Franz-Josef-Straße 16, 5020 Salzburg
Phone: 0662/ 88 07 23-0
Internet: www.frau-und-arbeit.at
5.2 Representation for employees
Kammer für Arbeiter und Angestellte (AK)
(Chamber for workers and employees)
The AK is the legal representation of employees in Austria.
As soon as you become a wage earner, there is an automatic mandatory membership.
The AK represents you, among other things, in all employment law-related matters.
Phone: 0662/ 86 87-0
Internet: www.ak-salzburg.at
Österreichischer Gewerkschaftsbund (ÖGB)
(Austrian federation of trade unions)
The ÖGB is a non-party representation of employees. Membership is voluntary. The
ÖGB represents the economic, political, social and cultural interests of all employees
against employers, state and parties.
Internet: www.oegb.at
5.3 You wish to run a business?
Business registration can be handled informally but has to include the
following information:
n Exact name of the business applicant (for natural persons: first and last name,
social security number, address, date and place of birth, citizenship; for companies,
associations etc.: exact company name and commercial register number, business
account number, business address)
n Exact name of the business
n Exact location of the place of business (city, street, house number)
n For concurrent appointment of a trade-law business manager: First and last name,
social security number, address, date and place of birth, citizenship of the trade-law
business manager.
Registration is handled by the
Amt für Öffentliche Ordnung/ Gewerbebehörde
(Office for law and order/ Trade office)
Address: Schwarzstraße 44, 5020 Salzburg
Phone: 0662/ 8072-2848
5.4 Representation for freelancers
Wirtschaftskammer (Chamber of commerce)
The economic chamber is the legal representation of all companies in Austria and
ensures through functional and regional structures the conditions for Austria as a
business location at EU, federal and national level.
It represents the economic and legal interests of its members.
WKS – Wirtschaftskammer Salzburg (Chamber of commerce Salzburg)
Address: Julius-Raab-Platz 1 5020 Salzburg
Phone: 0662/ 88 88-0
Internet: www.wko.at/sbg
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Welcome to Salzburg
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6. Children and adolescents
6.1 How do I register the birth of my child?
The registration of the birth can be made directly
from St. Johannspital (St. Johann hospital) or from
the Diakonissenkrankenhaus (Deaconess hospital).
To do so, the parents of the newborn simply need
to fill out the application for the issuance of a birth
certificate (which is available at these hospitals)
and hand it in together with the necessary
documents. The parents can also handle the police
registration via the residence registration form
directly through the hospital, just like the issuance
of proof of citizenship for Austrian children. The
first issuance of a birth certificate and proof of
citizenship following a birth are free of charge for
children up to 2 years of age. Subsequent birth
certificates are excluded.
For children with a different citizenship and those
who have been nationalized after their birth, the
birth certificate is chargeable.
The registration of the child is always free of charge.
services) and “Kinderbetreuung” (Childcare) provided by the city‘s Gender
Equality Office (Frauenbüro).
At the register office, you will
get the necessary certificates
and documents for your child/
your children.
The register office also provides the application forms for family allowances.
If you do not have Austrian citizenship, you should do the following within the
first six months after the birth:
n Have a birth certificate issued
n Apply for an individual passport for your child (your home country‘s embassy)
n Have a residence registration form issued (Registration office, see above)
n Apply for co-insurance at your social insurance institution (e.g. GKK)
n Apply for the issuance of a residence permit or a certificate of registration (EEA
citizens) (Office for law and order, see folder “Aufenthalt” (Residence))
Welcome to Salzburg
The city of Salzburg has many childcare institutions which are partly operated by the
city itself, partly by the province or by private organisations. There are toddler groups
(care for children of up to 3 years of age), kindergartens (children of 3–6 years of age)
and several forms of all-day care for school-aged children (e.g. nurseries).
You can find a list of all institutions on the homepage of the province:
www.salzburg.gv.at
 You can find more information in the booklets “Babysitterdienste” (Babysitter
Otherwise, everything can be handled at the
Standesamt der Stadt Salzburg (City of Salzburg‘s register office)
Address: S
chloss Mirabell (Mirabell palace), Mirabellplatz 4,
5024 Salzburg, 1st floor, room 115
Phone: 0662/ 8072-3510
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6.2 Childcare
When can my child visit the municipal kindergarten or nursery?
The following requirements must be met before your child can visit one of the
municipal childcare institutions:
n Residence of the child and of the parent(s) within the city of Salzburg
n Completion of the child‘s 3rd year of age for kindergartens and school attendance
for nurseries
How do I enrol my child?
Enrolment is usually done from mid-January to the end of March for the following
autumn.
The enrolment of your child must be made personally by you together with your child
at the institution of your choice during regular opening hours.
In the process, the director of the municipal childcare institution handles all the
formalities and can get an impression of your child‘s stage of development. Apart from
that, you and your child can get to know the respective institution and the personnel.
It is preferable to make an appointment by phone so that the director of the childcare
institution of your choice can make enough time for you and your child.
The following documents are required for enrolment:
n Vaccination card for the child or mother-child booklet
n Employment certificate of the parent(s)
n Certificate of registration for the child and the parent(s)
n Birth certificate for the child
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What is the price of childcare?
For all children who have completed their 5th year of age before September 1 of the
respective year, the half-day kindergarten attendance is free of charge
(20 hours per week).
Note: This kindergarten year is mandatory – every child has to attend a kindergarten!
For the other kindergarten years, an attendance fee must be paid. If you want your
child to have lunch, you also need to pay a lunch fee.
The current rates can be found on the city‘s homepage: www.stadt-salzburg.at or call
0662/ 8072-3264 or 0662/ 8072-2933.
How do I pay the fee?
With the exception of the summer months, your fee is stipulated monthly (starting
September 15 until July 15) and has to be paid in advance. The fee also has to be paid
for those times where the kindergarten or nursery was closed as scheduled in the
kindergarten or nursery rules, or where your child was absent.
If, however, the kindergarten/nursery needs to close for more than a week outside of
the scheduled hours of operation, your fee is reduced accordingly.
During the summer holidays, the attendance fee and the lunch fee are paid by
attended weeks. All payments have to be made via debit order (payment by payment
form only in exceptions).
Note: In case of late payments/outstanding payments, a legal debt collection can result
in high additional charges for you (legal costs etc.)!
Who is eligible for a reduction?
Reductions of or exemptions from the attendance fee can be applied for based on
financial circumstances, income and/or family background. No reductions can be
granted for handicraft contributions and lunch fees.
If a reduction is granted, it starts the month where the application was made.
Changes in the family income must be immediately reported to the educational
authority for a corresponding recalculation.
The following documents are required for the application for reduction:
n Income statements for all persons living in the household
n Documentation of alimony payments
n Tax office notification on family allowances
n Housing benefit grant
n Lease costs and operating costs pre-invoice
n Documentation of necessary credits for the provision of living space
You can learn more from the heads of the kindergartens and nurseries and at
Das Amt für Schulen und Kinderbetreuungseinrichtungen der Stadt Salzburg (Educational authority and office for child care facilities in the city of Salzburg)
Address: Mozartplatz 6, 5020 Salzburg
Phone: 0662/ 8072-3263
22
Welcome to Salzburg
Project “Rucksack” in many municipal kindergartens
The project “Rucksack” is carried out by the integration
office and the educational authority and office for child care
facilities in many municipal kindergartens. In this project,
parents and kindergarten educationalists work together
to support children in their linguistic development. The
project furthers the development of the mother tongue and
the German language. Ask at your kindergarten whether
they have the project “Rucksack”. If you have time for the
project (one hour for a meeting with other parents in the
kindergarten/week and 20 minutes/day for your child), you
are welcome to participate in the project.
 The folder “Ein Rucksack voller Lebenschancen”
(A rucksack full of opportunities for your life) offers more
information on the project
Internet download: www.stadt-salzburg.at
After-school care at the compulsory schools
The city of Salzburg provides many offers of after-school care for students. Currently,
25 compulsory schools provide this offer which can be (regularly) booked on a daily
basis and which includes lunch suitable for children and learning aids. The current
rates can be found on the city‘s homepage at http://www.stadt-salzburg.at,
or call: 0662/ 8072-3471.
Enrolments need to be made no later than the end of September at the educational
authority and office for child care facilities. Grants (for after-school care, but also for
learning aids or contribution payments for school events) are only available for students of municipal compulsory schools who have their primary residence in the city of
Salzburg.
Enrolment and information at the respective school or at
Verein „Freizeitbetreuung“ (Association “Leisure time care”)
at the Hauptschule Maxglan 1
Address: Pillweinstraße 18, 5020 Salzburg
Phone: 0662/ 83 48 40
Further information:
Das Amt für Schulen und Kinderbetreuungseinrichtungen der Stadt Salzburg (Educational authority and office for child care facilities in the city of Salzburg)
Phone: 0662/ 8072-3263
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6.3 School attendance – School system
Education and schooling is the best way to ensure a secure future for your child.
Austria has nine years of compulsory school attendance. It starts with the first day
of September which follows the completion of the 6th year of age and ends with the
last (ninth) school year on the day before the beginning of the summer holidays. Use
the opportunities which the schools offer to your child. It is recommendable to visit
parent-teacher meetings, teacher‘s consultation hours and school events. Here, you
can learn how your child is doing in school and how you can support it. If you do not
have sufficient German language skills, please have a trusted adult who can interpret
the conversation accompany you.
 Booklet “Bildungswege in Österreich” (Education in Austria)
will give you more information. Download:
https://www.bmbf.gv.at/schulen/bw/ueberblick/bildungswege_2014.pdf?4k3unz
B.I.K.
Consultation, information and coordination centre for foreign parents with
school-aged children in the city of Salzburg.
The children in Salzburg‘s compulsory schools grow up with many different mother
tongues. In order not to have language be a problem in terms of academic success and
planning the school career, the city of Salzburg has set up the B.I.K. consultation and
information centre at the educational authority and office for child care facilities for
parents and schoolchildren with a mother tongue other than German. It is the place
to go where questions and problems concerning school can be clarified in a personal
conversation. Understanding is the first step to success – let us help you with that!
The B.I.K. offers support
n in school enrolment (selection of school, classification)
n in planning the school career
n in case of school problems
The B.I.K. offers advice
n for schoolchildren
n for parents of school-aged children
n for teachers
The B.I.K. offers information
n on supports and language training in school
n on extra-curricular support possibilities
n on how parents can support their children
n on what needs to be considered when learning a second language
Phone: 0662/ 8072-2961
Opening hours: only during schooldays – Monday 13.30h-16h
24
Welcome to Salzburg
Mother tongue tuition
Being able to speak at least one foreign language is part of general education these days.
Many jobs cannot be handled without foreign language skills due to growing
economical cooperation. Therefore, schools set a high value on the acquisition of
foreign language skills.
About 10% of all boys and girls in Austria speak another language in addition to
German in their everyday life. This means they can communicate, if not always errorfree, in two languages. But reading, writing and many new words (especially technical
terms) are not learned in the family or when talking to peers, but in school. Apart
from that, it is scientifically proven that good skills in terms of the mother tongue are
helpful when learning the German language and also have a positive effect in terms of
achievements in other areas. This is why it makes sense to develop the already existing
bilingualism of these students in school. Therefore, all the general compulsory schools
offer native-language classes in all languages.
The city of Salzburg offers native-language classes in the following languages:
Bosnian-Croatian-Serbian, Turkish, Albanian, Chechen and Arabic.
Classes in other native languages are offered starting in autumn, under the condition
that there are at least ten school children for one native language in all compulsory
schools in the city of Salzburg and that the province of Salzburg agrees to offer classes
in another native language.
The period for these enrolments is different for the individual schools and is set to
a certain week between February 15 and the end of March.
In order not to miss the deadline, parents should definitely ask at their children‘s
school when the enrolment is possible.
It is recommended to enrol your child in native language classes. On the one hand,
it serves to enhance the native language skills, while on the other hand it also makes
learning the German language much easier.
 Internet download: You can find advice on supporting children‘s
bilingualism in several languages under www.stadt-salzburg.at.
Religious education
Religious education in Austria is regulated by the religious education law from 1949
(BGBl. Nr. 190 (Federal Law Gazette No. 190), Version 1993). Religious education is
a mandatory class for every student who is a member of a legally recognised church
or religious community.
The religious education classes are organised, held and supervised by the respective
legally recognised church or religious community. Deregistration from religious
education can be done within the first five calendar days of a school year: up to the
14th year of age by the parents, then by the student him- or herself.
25
6.4 SALZBLOG – the young city program!
6.6 Youth protection
The youth representative organises and coordinates diversified leisure time activities
for youths for the city of Salzburg. Events such as the youth congress set a recreational
course and bring fun into everyday life in Salzburg. Cooperation with many different
partner organizations ensures the success of youth work. Apart from that, many
districts of Salzburg have youth and children‘s centres which serve as a contact point
for youths and offer great leisure time facilities.
With the youth law, Salzburg wants to contribute to keeping youths from
inappropriate influences so that their development is not impaired. The youth
law regulations provide mandatory codes of behaviour for children, youths,
their guardians and for businessmen. It is important to shield children from an
endangerment to their physical, intellectual, moral or social development. They should
be made familiar with their new freedom step by step through the youth law so that
they can confidently and independently live their own lives at the age of 18.
More information at:
Jugendbeauftragte der Stadt Salzburg
(Youth representative of the city of Salzburg)
Address: Schloss Mirabell (Mirabell palace),
Mirabellplatz 4, Doorway 5, 5024 Salzburg
Phone: 0662/ 8072-2976
Internet: www.salzblog.at
6.5 Youth advice – bivak.mobil
bivak.mobil consists of social workers of the
city of Salzburg who offer support, advice and
There are numerous children
accompaniment to youths between 14 and 23
and youth centres in Salzburg.
years of age. Contact is free-of-charge, voluntary
and anonymous – conversations are treated
confidentially.
On offer: Contact, information, advice, mediation, accompaniment, listening,
representation, supervision, parent and teacher consultancy.
Special offers: Youth club with inexpensive non-alcoholic beverages, Internet access,
magazines, tabletop football, cooking facilities, shower and washing machine.
Contact via Jugendcafé (Youth café)
Address: Plainstraße 4, 5020 Salzburg
Phone: 0662/ 87 33 73
Opening hours:
Monday and Wednesday: 1:00 p.m.–7:00 p.m.
Tuesday and Thursday: 10:00 a.m.–3:00 p.m.
Friday: 10:00 a.m.–2:00 p.m.
26
Welcome to Salzburg
Examples from youth law:
n Curfew 12–14 years of age: Weekdays 22h, before Sundays and holidays 23h
n Curfew 14–16 years of age: Weekdays 23h, before Sundays and holidays 24h
n Curfew over 16 years of age: No limitations, but the parents/guardians may set
other curfews within the legal regulations.
n Overnight stays: 12- to 16-year-olds may only stay overnight at accommodation
facilities and camping sites when accompanied by a guardian (person of at least
18 years of age).
n Obligatory identification: In case of doubt, the age must be proven with
a respective document.
n Nicotine and alcohol are forbidden under 16 years of age.
n Spirits such as tequila, gin, vodka and whiskey are forbidden under 18 years
of age. These limitations also apply to the purchase of liquor in shops. Youths
under 18 years of age are not allowed to enter nightclubs, facilities with gaming
machines, sex shops and dram shops. Breaking the youth law may result in fines of
up to 220 euro.
If there are questions regarding the youth law, you can contact the following institution:
Akzente Jugendinfo Salzburg (Akzente youth information Salzburg)
Address: Anton-Neumayr-Platz 3, 5020 Salzburg
Phone: 0662/ 84 92 91-71
Internet: jugendinfo.akzente.net
Opening hours: Monday – Friday: 12:30 p.m.–5:30 p.m.
 Internet download:
You can find a detailed booklet on the Salzburg youth law here:
www.salzburg.gv.at/brosch_jugendschutz.pdf
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18
28 14
13 17 10
43
11
Contact points – Overview
48
26
40
54
21
2
56 51
50
12
30
53
24
57
58
8
55
29
49
4
38
46
37
16
23
7
1
3
19
44
25
34
31
5 27
6
52
9
15
41
22
33
20
36
39
42
32
47
45
59
28
Welcome to Salzburg
35
1S
chloss Mirabell*, Mirabellplatz 4, l is the location of many offices of the city
council and the municipal administration. Here, you can find for example the
citizens‘ service/registration service, register office and representative centre –
accessibility representative, resident service coordination, office for women‘s
affairs, youth representative, integration office
2 Kieselgebäude*, Saint-Julien-Straße 20 l here you can find the registration office
and housing office and others
3 AbfallService/Recyclinghof*, Siezenheimer Straße 20 l
4 AK – Kammer für Arbeiter und Angestellte for Salzburg and ÖGB –
Österreichischer Gewerkschaftsbund, Markus-Sittikus-Straße 10 l
5 Akzente Jugendinfo Salzburg, Anton-Neumayr-Platz 3 l
6 ARGE gegen Zwangsverheiratung, Gstättengasse 10 l
7 AMS – Arbeitsmarktservice Salzburg, Auerspergstraße 67 l
8 Amt für öffentliche Ordnung*, Gewerbebehörde Schwarzstraße 44 l
9 Amt für Schulen und Kinderbetreuungseinrichtungen, B.I.K., Mozartplatz 6 l
10 Anti-Diskriminierungs-Stelle, Plattform für Menschenrechte, Kirchenstraße 34 l
11 ARBÖ – Car, motor and cyclist association, Münchner Bundesstraße 9
12 ASKÖ Landesverband, Parscherstraße 4
13 ASVÖ Salzburg, Itzlinger Hauptstraße 20 l
14 Berufsförderungsinstitut (BFI), Schillerstraße 30 l
15 BewohnerService Aigen&Parsch, Aigner Straße 78 l
16 BewohnerService Gnigl&Schallmoos, Fritschgasse 5/2 l
17 BewohnerService Itzling&Elisabeth-Vorstadt, Reimsstraße 4 l
18 BewohnerService Liefering, Laufenstraße 36 l
19 BewohnerService Maxglan&Taxham, Innsbrucker Bundesstraße 36 l
20 Bundespolizeidirektion Salzburg Driving license department, Alpenstraße 90 l
21 Die Salzburg, Ignaz-Harrer-Straße 35 l
22 Finanzamt Salzburg, Aignerstraße 10 l
23 Frau & Arbeit gGmbH, Franz-Josef-Straße 16
24 Frauennotruf, Paracelsusstraße 12
25 Gewaltschutzzentrum Salzburg, Paris-Lodron-Straße 3a/1/5
26 GSWB, Ignaz-Harrer-Straße 84 l
27 Haus der Natur, Museumsplatz 5 l
28 Heimat Österreich, Plainstraße 55 l
29 HOSI Salzburg, Gabelsbergerstraße 26
30 Jugendberatung* – bivak:mobil, Plainstraße 4
31 Kinder- und Jugendanwaltschaft – KIJA, Gstättengasse 10 l
32 Landesprüfstelle für Salzburg, testing centre (automobile), Karolingerstr. 34
33 Männerbüro, Kapitelplatz 6, by appointment
34 Männerwelten – Consultation and violence prevention, Bergstraße 22 l
35 Mieterschutzverband Salzburg, Hofhaymer Allee 9-11
36 ÖAMTC – Austrian automobile, motorbike and touring club, Alpenstraße 102–104 l
37 Paracelsus Bad/Kurhaus, Auerspergstraße 2 l
38 Radverkehrskoordination, Franz-Josef-Straße 8
39 Referat Frauen, Diversität, Chancengleichheit, Michael-Pacherstraße 28 l
40 Salzburg AG for Energy, Traffic and Telecommunication, Bayerhamerstr. 16 l
41 Salzburg Museum, Mozartplatz 1 l
42 Salzburg Wohnbau, Bruno-Oberläuter-Platz 1 l
43 Salzburger Gebietskrankenkasse (SGKK), Engelbert-Weiß-Weg 10 l
44 Salzburger Verkehrsverbund, Schallmooser Hauptstraße 10 l
45 Schloss Hellbrunn, Fürstenweg 37
46 SeniorInnenbetreuung, Hubert-Sattler-Gasse 7a l
47 Sport Union, Ulrike-Gschwandtner-Straße 6 l
48 Stadt:Bibliothek*, Schumacherstraße 14 l
49 SVA – Sozialversicherungsanstalt Social insurance institution for the commercial
economy, Auerspergstraße 24 l
50 Verein BiBer – education consultation for adults, Strubergasse 18 l
51 Verein Frauentreffpunkt, Strubergasse 26 l
52 Verein „Freizeitbetreuung“, Pillweinstraße 18 l
53 Verein VEBBAS, Linzer Bundesstraße 12
54 Verein VIELE, Rainerstrasse 27 l
55 Verkehrs- und Straßenrechtsamt, Markus Sittikus-Straße 4 l
56 Volkshochschule (VHS), Strubergasse 26 l
57 Wirtschaftsförderungsinstitut (WIFI), Julius Raab Platz 2 l
58 WKS – Wirtschaftskammer Salzburg, Julius-Raab-Platz 1 l
59 Zoo Salzburg, Anifer Landesstraße 1, 5081 Anif l
* Municipality institutions
l=
29
7. Health
7.1 What is social insurance?
In Austria, there is a public social insurance (SV) with a legal obligation to insure.
If you are a wage earner and earn more than the marginal earnings threshold,
you have health, accident and retirement pension insurance. The marginal
earnings threshold can be inquired at your social insurance agency (such as the
Gebietskrankenkasse GKK) or at: www.help.gv.at
If you are an employee, the social insurance fee is directly subtracted by your employer
when your wages are paid. Your employer must give you a copy of the social security
registration. Your family members and children can be co-insured free-of-charge. If
you are married and have no children, your spouse pays a low fee. For non-wage earners as well as students and others, there is an option of insuring yourself. Please ask
at the social security institution.
7.2 e-card
For visiting a doctor, you or your co-insured family
members will need the e-card.
With the e-card, you and your family members can
use the services of doctors or hospitals which have
a contract with the health insurance company.
Many services are free-of-charge, while in other
areas, you have to pay small fees; for example,
When visiting a doctor, make
when you get prescribed medicine at the pharmacy
sure you bring along the e-card.
(prescription fee 2015: 5,55 euro per box of medicine). People with a low income can be relieved of
the prescription fee.
Information on the Internet under www.sozialversicherung.at
for self-employed people and freelancers:
SVA-Sozialversicherungsanstalt der gewerblichen Wirtschaft
Salzburg regional office
Phone: 0662/ 87 94 51-0
Internet: http://esv-sva.sozvers.at
7.3 Health care
There are many doctors and hospitals in the city of Salzburg. If you or your family
members are sick, please visit a general practitioner with an office in your vicinity first.
In Austria, the general medicine (general practitioners) is always the first place to go.
If necessary, you will be referred to a specialist doctor.
Hausarzt Notdienst Zentrum
(General Practitioner Emergency Service Center)
Phone: 141
Address: Dr. Karl Renner Straße 8, 5020 Salzburg
Opening hours: Monday to Friday 7:00 p.m.–11:00 p.m.
Saturday, Sunday and holidays 8:00 a.m.–1:00 p.m. and 4:00 p.m.–11:00 p.m.
7.4 Pharmacies
On workdays, all pharmacies are open:
Monday to Friday 8:00 a.m.–12:30 p.m. and 2:30 p.m.–6:00 p.m.,
Saturday 8:00 a.m.–12:00 noon
Noon, night, weekend and holiday duty: You can find more information under
http://www.apothekenindex.at/apotheken/index.php?cPath=21_41,
in the daily newspapers and at the next pharmacy.
for workers/employees (wage earners):
Salzburger Gebietskrankenkasse (SGKK)
Address: Engelbert-Weiß-Weg 10, 5021 Salzburg
Phone: 0662/ 88 89-0
Internet: www.sgkk.at
30
Welcome to Salzburg
31
8. Salzburg, the city
of human rights
The city of Salzburg signed the “European charter for the protection of human
rights in the city” as the first Austrian city in December 2008. This means that the
municipal politics and administration are obligated to ensure the human rights for all
of the city‘s residents and to eliminate all discriminations.
Together with the Salzburg platform for human rights and other experts,
administration and politics both work on implementing the obligations at the
“Round Table for Human Rights” which is installed at the representative centre.
The representative centre is an office community which consists of members of the
office for women‘s affairs, the integration office, the youth representative and the
accessibility representative as well as the citizens‘ service coordinator.
BeauftragtenCenter (Representative centre)
Phone: 0662/ 8072-2046
E-mail: [email protected]
The Salzburg platform for human rights is a network of many civil-society
organizations and persons which work on improving the human rights situation in the
province of Salzburg. If you have been violated in your rights – treated unworthily,
attacked in a racist manner or disadvantaged – you can contact the platform for
human rights:
Plattform für Menschenrechte (Platform for human rights)
Address: Kirchenstraße 34, 5020 Salzburg
Phone: 0662/ 45 12 90-14
Internet: www.menschenrechte-salzburg.at
To discriminate means to treat somebody differently without an objective justification.
If you feel you are treated disrespectfully in the city of Salzburg – in a bar, at work,
when applying for job, etc. – you may contact the anti-discrimination office:
32
Welcome to Salzburg
33
Anti-discrimination office in the city of Salzburg
Address: Kirchenstraße 34, 5020 Salzburg
Phone: 0676/ 8746 6979
Internet: www.antidiskriminierung-salzburg.at
8.2 People with handicaps
If you feel treated differently at the municipal authorities solely because of your
gender or age, a handicap, your sexual orientation, ethnic origin, world view or
religion without an objective justification, you can contact the city of Salzburg‘s equal
opportunities representative at:
The basic tasks are:
n Advice in all matters pertaining to people with disabilities
(e.g.: parking, care allowance, housing, identity cards)
n Cooperation with organisations for the disabled
n Information and public relations
n Barrier-free urban planning
n Support of anti-discrimination measures
Frauenbüro der Stadt Salzburg (Office for women‘s affairs of the city of Salzburg)
Phone: 0662/ 8072-2045,
Equal opportunity consultation regarding Salzburg‘s equal opportunity law, the legal
responsibilities and the mediation to responsible offices:
Referat Frauen, Diversität, Chancengleichheit
(Women, Diversity, Equality of Opportunity Unit)
Address: Michael-Pacher-Straße 28, 5020 Salzburg
Phone: 0662/ 8042-4041
8.1 Gender
In Austria, women and men are legally equal. The obligation to eliminate the
discrimination of women in all social areas as well as the obligation to support equal
opportunities are put on record in the Austrian federal constitution, in international
conventions, in EU contracts and guidelines.
Frauenbüro der Stadt Salzburg (Office for women‘s affairs of the city of Salzburg)
The team of the office for women‘s affairs offers advice and information and organises
specific projects and events for women. Furthermore, the office for women‘s affairs
offers subsidies to women‘s projects, and the women‘s representative is also the equal
opportunities representative for Salzburg‘s municipal authorities.
The city of Salzburg‘s accessibility representative
The accessibility representative (Behindertenbeauftragte) serves as the first contact
person in all matters relating to people with disabilities and/or their family members.
Phone: 0662/ 8072-3232
8.3 Ethnic origin
Integrationsbüro der Stadt Salzburg (Integration office of the city of Salzburg)
The city‘s integration office coordinates and initiates projects in the city of Salzburg
which improve the living together of people of different origin and the participation
of immigrants. Furthermore, it supports projects which promote an intercultural
dialogue. It provides information on integration matters and human rights and
coordinates the Round Table of Human Rights. The integration office works together
with several associations, higher-ranking regional authorities, education and health
institutions, religious communities, economic actors and politics.
Phone: 0662/ 8072-2296
Phone: 0662/ 8072-2045
34
Welcome to Salzburg
35
Verein VIELE
(Association for intercultural approach in education, learning and development)
The VIELE association leads an intercultural equal opportunity centre and a family
counselling centre. Furthermore, it offers informative meetings on different matters
concerning women and families as well as integration, German and literacy courses
and basic education for women. With the KIMM project – Children‘s integration with
music – musical education for children is part of its activities as well.
Address: Rainerstrasse 27, first floor, 5020 Salzburg
Phone: 0662/ 87 02 11
Internet: www.verein-viele.at
www.facebook.com/vereinviele
8.4 Sexual orientation
 The folder “SeniorInnen Ratgeber der Stadt Salzburg”
(The city of Salzburg‘s senior citizen guidebook) with numerous important
addresses offers advice and information for the current year Download:
www.stadt-salzburg.at/senioren
8.6 Religion
First of all, HOSI provides a space for gay and lesbian citizens of Salzburg as a meeting
place, an information centre and a contact point for all matters concerning gay and
lesbian life and transgender persons.
Of course, it is open to all other interested persons as well.
HOSI organises meetings, film evenings, parties, outings, conferences and
discussion evenings.
16 churches and religious communities are legally
recognised in Austria, all of them listed here:
www.help.gv.at. The free practice of religion
is ensured irrespective of this list. The legally
recognised religious communities have a special
legal position such as being able to offer religious
education at public schools. Generally, they
provide services of public interest which serve the
common welfare.
Address: Gabelsbergerstraße 26, 5020 Salzburg
Phone: 0662/ 43 59 27
Internet: www.hosi.or.at
Furthermore, there are 7 registered religious
communities which have fewer benefits than
legally recognised religious communities. More
information under www.help.gv.at
8.5 Seniority
You can find an updated list of all religious communities in Salzburg on the city‘s
homepage. It is regularly updated and expanded. Did we forget a religious community
in the city of Salzburg? Please contact us under 0062/ 8072-2046, we will gladly add
new religious communities to the list.
HOSI Salzburg (Homosexual initiative Salzburg)
Senior care by the city of Salzburg
The city of Salzburg‘s senior care serves as a contact point for all matters of senior
citizens in the city of Salzburg. The consultants make appointments, offer advice
and inform senior citizens at home about all options. They put them in touch with
home care services – be it patient care, meals on wheels, housekeeping or a place in
a retirement home. They have an overview over the city of Salzburg‘s many helpful
institutions which support elderly citizens in their everyday life and make their lives
more interesting and easier.
36
Address: Hubert-Sattler-Gasse 7a, 5020 Salzburg
Phone: 0662/8072-3240
Opening hours: Monday, Tuesday, Thursday and Friday, 8:00 a.m.–12:00 noon
Monday from 1:30 p.m.–4:00 p.m.
Please call us to make afternoon appointments.
Welcome to Salzburg
 Internet download: www.stadt-salzburg.at
37
9. Help in emergencies
Emergency calls
n FIRE DEPARTMENT 122
n POLICE 133
Women and children who are subjected to domestic violence can find protection and
shelter here. Native-language consultants or interpreters assist in finding work and
housing as well as visiting public offices.
Phone: 0662/ 45 84 58
Internet: www.frauenhaus-salzburg.at
Verein Frauentreffpunkt (Association “Women´s Meeting Point”)
n AMBULANCE 144
n CRISIS LINE 142
n Intoxication hotline 01-40 64 343
n Crisis hotline Pro Mente 0662/ 43 33 51
n Women‘s emergency hotline 88 11 00
n Emergency SMS 0800 133 133
Violence against women and children
Violence by men against women in relationships and against children is not a private
matter.
If you or your children are subjected to violence, you should contact a specialised
help organisation (see below) where you can learn more about your rights as well as
housing and support options. If you are in a situation where you are in immediate
danger, you should call the police under 133 and ask for protection. The police are
obligated to come immediately in any case.
Depending on the crisis situation, the policemen and –women have the following
options:
n arrest the violent person
n record a complaint (this is obligatory if criminal actions are involved)
n issue an expulsion from the apartment and a injunction
Women‘s emergency hotline – 88 11 00
For women and concerned family members
Address: Paracelsusstraße 12, 5020 Salzburg
Phone: 0662/ 88 11 00
Internet: www.frauennotruf-salzburg.at
38
Frauenhaus (Domestic violence shelter)
Welcome to Salzburg
Address: Strubergasse 26, 5th floor, 5020 Salzburg
Phone: 0662/ 87 54 98
Internet: www.frauentreffpunkt.at
Gewaltschutzzentrum Salzburg (Violence protection centre Salzburg)
The violence protection centre is an institution for the protection of victims which
offers consultation and support to women and their children after the police has
ordered the partner/spouse to leave.
Address: Paris-Lodron-Straße 3a, first floor, 5020 Salzburg
Phone: 0662/ 87 01 00
Internet: www.gewaltschutzzentrum.eu
Männerwelten – Consultation and violence prevention
The association “Männerwelten” (Men‘s Worlds) offers consultation on violence
and its prevention for men in matters of partnership, contact and relationship; of
separation, divorce and parting; of education and “being a father”; of sexuality and
sexualised violence; of conflicts and crises; of social and communicative competence.
Address: Bergstraße 22, 4th floor, 5020 Salzburg
Phone: 0662/ 88 34 64, 0664/ 383 72 79
Phone consultation: Monday and Thursday: 12:00 noon–1:00 p.m.
Internet: www.maennerwelten.at
Das Männerbüro (Men‘s office)
The “Männerbüro” offers consultation for men in difficult situations.
The consultation is anonymous if desired and free-of-charge.
Address: Kapitelplatz 6, 5020 Salzburg
Phone: 0662/ 8047 7552 (on-call duty)
Availability on-call duty: Monday to Thursday: 8:00 a.m.–12:00 noon and
1:00 p.m.–4:30 p.m., Friday: 8:00 a.m.–12:00 noon
In urgent cases outside of these times: 0676/ 8746 6908
Internet: www.maennerbuero-salzburg.co.at
39
KIJA – Children‘s and Young Person‘s Representative
The KIJA represents the interests of children and young persons, offers consultation
and, in individual cases, helps to solve problems of all kinds. It mediates in cases of
conflicts between children/young persons and adults/public authorities.
The KIJA team will handle concerns of children/young persons free-of-charge,
confidentially and anonymously, if desired.
Address: Gstättengasse 10, 5020 Salzburg
Phone: 0662/ 43 05 50
Internet: www.kija-sbg.at and www.facebook.com/kijasalzburg
ARGE gegen Zwangsverheiratung
The ARGE against forced marriages is a working group of experts from several consultation institutions in Salzburg which carries out preventive measures and promotes
awareness-raising activities against forced marriages for the concerned. The ARGE
has also successfully created an Austria-wide refugee centre for girls and women who
are affected or at risk of forced marriage.
Address: Gstättengasse 10, 5020 Salzburg
Phone: 0662/ 8042-2171 · Fax.: 0662/ 8042-3205
E-mail: [email protected], or [email protected]
Internet: http://www.salzburg.gv.at/make_it_arge_gegen_zwangsheirat
10. Getting around in Salzburg
10.1 Public transport – Stadtbus (City bus)
The city of Salzburg has a dense network of trolley buses
(O-Busse), municipal railways (S-Bahnen) and motorbuses.
Public transport in Salzburg is environmentally friendly and
contributes to a better quality of life for all residents. If you
use public transport, you protect the environment!
Naturally, you will need a valid ticket. You can buy tickets for the municipal railways
at the pay desk or at the automat at the station or S-Bahn stops. Bus tickets can be
bought in the bus, but this is the most expensive solution. There are several different
advance sale tickets (ticket machines, tobacconists, customer centres of the Salzburg
transport association) which are cheaper. Ask at a tobacconist‘s or at the Salzburg
transport association for day tickets, weekly, monthly or annual tickets, which are
much cheaper in comparison to a one-way ticket.
There are for instance special offers for families and pensioners. With the Salzburg
Family Pass (“Familienpass”) children up to 14 years go free, registered persons like
parents, legal guardians or grandparents pay about half the price. The discount to the
minimum fare is granted on combi-tickets for single rides, day passes and 24-hour
tickets if at least one registered adult is traveling with at least one child registered in
the Family Pass.
If you use public transportation without a valid ticket, you are liable to prosecution.
On inspection, this may cost you 65 euro or more.
You can find more information under www.stadtbus.at and www.svv-info.at
The current tariffs and schedules can be found on the Internet or at the Salzburg
transport association:
Salzburger Verkehrsverbund
Customer Centre
Address: Schallmooser Hauptstraße 10, 5020 Salzburg
ServiceCenter Alpenstraße
Address: Alpenstraße 91, 5020 Salzburg
ServiceCenter Salzburger Lokalbahnhof
Address: Südtiroler Platz (main station, basement), 5020 Salzburg
For further information, concerns and complaints please contact the free traffic service
line: call 0662/ 44 801 500 or send an email to kundenservice.verkehr@salzburg-ag.
at. There you can also order a free stop timetable of the stop of your choice or request
a route timetable book.
40
Welcome to Salzburg
41
Apart from the submission of a health evaluation, this also requires taking a practical
driving test.
10.2 Cycling
Cycling is part of Salzburg‘s everyday life. The citizens of
Salzburg like to use their bicycle quite often. Salzburg has
a dense network of bicycle routes. Use the opportunity to
quickly reach your goal and stay healthy at the same time.
Would you like to explore the city by bike?
Then contact the bicycle traffic coordination, Radverkehrskoordination
Address: Franz-Josef-Straße 8, 5020 Salzburg
Phone: 0662/ 8072-2735
 You can find Salzburg‘s main bicycle routes here:
www.radinfo.at, or in the bicycle route map which you can get at a reduced price
using the coupon (on page 54) at the bicycle traffic coordinator.
10.3 Motoring
For reasons of safety, the usage of seatbelts, adult
responsibility for children using child seats and seatbelts,
and winter tires (from November 1 to April 15 in wintery
conditions) are legally required in Austria. Details on these
and other regulations such as the obligation to buy a tax
vignette for freeways can be found under www.help.gv.at
in the section “Freizeit und Mobilität” (Leisure time and mobility).
Children under 14 years of age who are under 150cm in height must be transported in
appropriate restraint systems (child seats). The seats must be appropriate for the size
and weight of the child. Children who are taller than 150cm can sit on the passenger
seat or the rear seats with fastened seat belts.
If you do not follow these regulations, there may be fines of up to 5,000 euro.
An accident in which a child is hurt due to insufficient protection results in a judicial
criminal procedure. The use of seat belts is also mandatory for the driver and the other
passengers (fine for non-compliance: 35 euro).
Driver‘s licence
After registering their primary residence in Austria, EEA citizens can use their foreign
driver‘s licence without exception.
You can also exchange it for an Austrian driver‘s licence, if you want. There is no
exchange deadline unless the foreign driver‘s licence itself has an expiration date or
has become invalid due to damage or an old photograph.
Non-EEA citizens can use their foreign driver‘s licence for six months after setting up
their primary residence in Austria provided that your country of origin has entered
one of the three international agreements. After these six months, a non-EEA citizen
must have an Austrian driver‘s licence in order to drive cars.
42
Welcome to Salzburg
Persons from the following countries do not need to take the practical driving test
because of inter-state agreements:
n All classes: Andorra, Guernsey, the Isle of Man, Japan, Jersey, Croatia, Monaco, San
Marino and Switzerland
n Class B (passenger car and smaller motorbikes): Australia, Bosnia-Herzegovina,
Israel, Canada, Republic of South Africa, Republic of South Korea, USA.
Note: If the non-EEA driver‘s licence has an expiration date, the Austrian driver‘s
licence must be granted before this expiration date. It is not enough to hand in
the application before the expiration date. Please note that each driver‘s licence is
investigated forensically before the exchange, which takes two to three weeks.
For all matters regarding the driver‘s licence, please contact:
Bundespolizeidirektion Salzburg
Führerscheinreferat (Driver‘s licence department)
Address: Alpenstraße 90, 5020 Salzburg
Phone: 0662/ 6383-5255, -5256
Vehicle registration
If you come to Salzburg from a foreign country to set up primary residence in Austria
and you bring your foreign vehicle, you may only use the foreign licence plate for one
month.
Then, registration in Austria is necessary. In order to apply for it, you need to contact
the following offices:
n the Landesprüfstelle für Salzburg (Salzburg state testing centre) for the necessary
vehicle documents and
n the tax office for evaluation of the fees which have to be paid.
If these provisions are met, you can apply for vehicle registration at the insurance of
your choice. A list of all insurance registration offices can be found under www.vvo.at.
The insurance also takes care of registering your vehicle.
Getting a motor third party liability insurance is the main condition for the receipt of
an Austrian licence plate.
Landesprüfstelle für Salzburg (Salzburg state testing centre)
KFZ (automobile) - testing centre
Address: Karolingerstrasse 34, PO box 527, 5020 Salzburg
Phone: 0662/ 8042-5353
Finanzamt Salzburg (Tax office Salzburg)
Address: Aignerstraße 10, 5026 Salzburg-Aigen
Phone: 0662/ 6380-0
43
Where can I park my car?
Parking in the short-term parking zones is chargeable throughout Salzburg‘s inner
city. Salzburg‘s short-term parking zones are marked by corresponding signs at all
entries and exits of these areas. The blue ground markings (which are not legally
required) only show possible parking spaces. Signs at the beginning and end of the
respective short-term parking zone include information on the time of day in which
parking is chargeable. The duration which may be up to 180 minutes is also included.
At a ticket automat, you can pay either with coins or with a card with a QuickCard
function. Cell phone parking is also possible in Salzburg after previous registration
with a provider.
 Details for mobile parking can be found on the Internet under www.mobil-parken.at.
In the inner city, there are numerous underground garages and parking garages in
addition to the short-term parking zones.
Under certain conditions, the city grants exception permits for short-term parking
zones, no-parking zones, driving bans etc. If there is no parking space or underground
parking space which belongs to your residence, you can apply for a parking permission
for short-term parking zone spaces at:
Verkehrs- und Straßenrechtsamt (Traffic and street law office)
Address: Markus Sittikus-Straße 4, 5020 Salzburg
Phone: 0662/ 8072-3191 · E-Mail: [email protected]
Motorist clubs in Austria
Many citizens are members of automobile clubs. These clubs offer writs of protection,
insurance, breakdown service and more.
n ÖAMTC – Österreichischer Automobil-, Motorrad- und Touring Club
(Austrian automobile, motorbike and touring club)
Address: Alpenstraße 102-104, 5020 Salzburg
Internet: www.oeamtc.at
n ARBÖ – Auto-, Motor- und Radfahrerbund (Car, motor and cyclist association)
Address: Münchner Bundesstraße 9, 5020 Salzburg
Phone: 050/ 123-2500 · E-Mail: [email protected]
Internet: www.arboe.at
n VCÖ – Verkehrsclub Österreich (Traffic club Austria)
VCÖ is the organisation which concerns itself with eco-compatible, socially just and
economically efficient mobility in Austria.
Internet: www.vcoe.at
44
Welcome to Salzburg
11. Environmental protection
11.1 Waste
Environmental protection and cleanness are very important in Salzburg. Therefore, we
put great emphasis on waste separation. The respective garbage cans and containers
can be found in your house or in the vicinity. Waste separation saves the environment
and lowers your operating costs. Please contribute! Here are some guidelines for waste
separation in the city of Salzburg in many languages:
Internet download: https://www.stadt-salzburg.at/internet/wirtschaft_umwelt/
abfall_abwasser/abfallservice/abfalltrennung_international_417584.htm
 And once again in images: Separate waste!
n Organic waste
n Glass
n Paper
n Plastic bottles
Problematic materials:
Dispose of separately at the
recycling centre
n Batteries, fluorescent tubes, energysaving bulbs, paints, lacquers and
medicine
n Electronic devices, cooking oil and
problematic materials
Dispose of free-of-charge at the
recycling centre, Recyclinghof
For housing complexes with 20 apartments or more, the collection service provides
fixed pick-up dates for bulky waste (household furnishings). Please check your
house management‘s notification in your house. For smaller housing complexes
and detached houses, you need to make an appointment with the collection service
yourself – phone: 0662/ 8072-4540.
This way, bulky waste is collected free-of-charge (up to 6 m³ per year).
If you have further questions, please contact
AbfallService (refuse collection service)
Address: Siezenheimer Straße 20, 5020 Salzburg
Phone: 0662/ 8072-4561
45
Recyclinghof – collection centre for waste materials from households and
companies – can be found in Maxglan:
Address: Siezenheimer Straße 20, 5020 Salzburg.
Opening hours: Monday to Friday 7:00 a.m.–5:00 p.m.,
Saturday 7:00 a.m.–12:00 noon
11.2 Water
In the city of Salzburg, tap water is drinkable water. You can safely drink water from
the tap or use it for cooking. Water is a precious resource, please use it sparingly!
12. Leisure activities
Nature
Salzburg has four hills within the city. The
Mönchsberg, Kapuzinerberg, Nonnberg and Rainberg
are all attractive for walkers, especially in the
summer. In the wintertime, some of the meadows on
the hills are used by children for sledding.
The Gaisberg is Salzburg‘s local mountain. Being the
highest elevation within the city area, the Gaisberg is
popular amongst people enjoying recreational sports,
hiking and nature.
The city of Salzburg has been conducting a program for the development of an
environmental-friendly recreational use of the mountain for years. It can be easily
reached with the city buses and is an excellent excursion destination in the wintertime
as well as in the summertime.
South of the city of Salzburg lies the mighty and myth-enshrouded Untersberg as
the most Northern spur of the Berchtesgaden limestone alps. One of Salzburg‘s most
popular nearby recreational areas, the Untersberg offers not only a beautiful view, but
is also a paradise for hikers, sun worshippers and, in the wintertime, for skiers.
Furthermore, there are several parks in Salzburg which mostly feature children‘s
playgrounds as well. 15 district parks and about 30 small parks are maintained by the
horticultural office.
In the wintertime, if the temperature is low enough for a sufficiently long time, it is
possible to ice-skate on the ponds (Leopoldskroner Weiher and Salzachsee).
Schloss Hellbrunn (Hellbrunn palace) and
Hellbrunner Park (Hellbrunn park) invite you
A precious resource: Water
Schloss Hellbrunn (Hellbrunn palace), a unique work
of art, a place full of surprises: it has always been a
place of rest and entertainment, a place of large
festivities and of the unusual.
Then and now. The trick fountains and the palace
enchant visitors with their attractions. After the long
winter months, the park with its numerous benches
invites all sun-seekers to relax. The park with its area of more than 60 hectare is
regarded a prime example of exquisite garden architecture and has a long history.
Explore Hellbrunn!
Address: Fürstenweg 37, 5020 Salzburg
Phone: 0662/ 82 03 72
Internet: www.hellbrunn.at
46
Welcome to Salzburg
47
Outdoor swimming pools
In the summer, it can get very hot in Salzburg. Feel
free to use one of the municipal outdoor swimming
pools.
About 27,865 m² of water area with a pleasant water
temperature of 23° C is open to Salzburg‘s citizens
every day from 9:00 a.m. to 7:00 p.m. (8:00 p.m. in
case of beach weather). Modern technology results in
perfect water quality, while pool supervisors trained in First Aid ensure the safety of
the swimmers. In the city of Salzburg, there are:
Freibad Leopoldskron – Freibad Volksgarten – Freibad Alpenstraße – Badesee Liefering
Paracelsus Bad/Kurhaus (Paracelsus indoor aquatic centre/kurhaus)
When it gets too cold outside, you can visit the city‘s indoor swimming pool.
The Paracelsus Bad has the following pools:
Sports pool (15x25m) with climbing wall and diving platform, children‘s pool with
pirate ship, children‘s slide, flow passage and waterfall, small children‘s paddling pool,
water temperature 28°C, air temperature 31°C, no bathing cap obligation.
Phone: 0662/ 88 35 44-22
Opening hours: Monday – Friday: 10:00 a.m.–9:00 p.m.
Saturday, Sunday and holidays: 10:00 a.m.–7:00 p.m.
Salzburg zoo
In the vicinity of Hellbrunn palace, you can find the
Salzburg zoo. About 800 animals from 150 species
live in the Salzburg zoo, a modern nature conservancy
and species protection centre which is operated
according to strict EU guidelines. Animals which
are in need, whose habitat is being irretrievably
destroyed, find protection and a home here. Visiting
the Salzburg zoo takes you and your children on
an entertaining trip into the world of the animals of Eurasia, America, Africa and
Australia.
Address: Anifer Landesstraße 1, 5081 Anif
Phone: 0662/ 82 01 76
Internet: www.salzburg-zoo.at
48
Welcome to Salzburg
Haus der Natur (House of Nature)
The Haus der Natur (House of Nature) attracts
numerous visitors, and not only on rainy days. Dive
into the fascinating world of nature with many special
events.
Address: Museumsplatz 5, 5020 Salzburg
Phone: 0662/ 84 26 53-0
Internet: www.hausdernatur.at
Opening hours: daily, also on Sundays and holidays 9:00 a.m.–5:00 p.m.
Foto: Wild
Outdoor swimming pools
Salzburg Museum
At the Salzburg Museum, you can learn more about and experience the history of
the province and the city of Salzburg. The museum is located in the magnificently
renovated Neue Residenz at the Mozartplatz. Here, valuable objects of art, interesting
content and multimedia installations result in a harmonious whole. The Salzburg
Museum has been awarded several times for its successful concept.
Phone: 0662/ 62 08 08-700
Internet: www.salzburgmuseum.at
Are there reduced entrance fees?
Get the Salzburg family card which gives you the opportunity to get reduced entrance
fees at many of Salzburg‘s institutions.
Bürgerservice Stadt Salzburg (City of Salzburg‘s citizens‘ service)
Phone: 0662/ 8072-2000
Culture card for province and city of Salzburg
With the culture card, recipients of guaranteed minimum
income, minimum pension, emergency assistance or
unemployment benefits as well as asylum seekers get free
access to certain cultural events. You can find the issuing
agencies on the Internet.
Hotline: 0699/ 17 07 19 14
Internet: www.hungeraufkunstundkultur.at
49
Sports and cultural clubs
Clubs are an important part of social life in Austria.
Many Austrians are members in at least one sports
or cultural club. They are an important basis for
common leisure time activities since they organise
many meetings, events and parties. Membership is
usually not limited (everyone can become a member)
but often tied to a small fee (membership fee) which
in turn benefits the club members.
If you are looking for a certain club, you can search
for it and find it in the central club register:
zvr.bmi.gv.at/Start
On the page of the Bundesministerium für Inneres
(BM.I) (Federal ministry of internal affairs), you can
also find exact information on what you need to found
a club: www.bmi.gv.at/cms/bmi_vereinswesen
There is a varied traditional folk-cultural scene in
Salzburg. You can learn more on the homepage of folk
culture: www.salzburgervolkskultur.at
Many demographic groups with migration
background are organised in clubs in Austria as well.
On the city‘s homepage, you can find an updated list
of these clubs which is regularly expanded.
Sports
Doing sports is healthy and enjoyable. In Salzburg, many sports are being offered,
such as: aikido, aerobic, football, volleyball, dancing, archery, basketball, handball,
gymnastics, climbing, ice-skating, fencing, weightlifting, boxing, judo, athletics...
Get in touch with one of the following clubs and you will surely find an offer which
suits you:
n ASKÖ Landesverband
Address: Parscherstraße 4, 5023 Salzburg
Phone: 0662/ 87 16 23
Internet: www.askoe-salzburg.at
n Sport Union
Address: Ulrike-Gschwandtner-Straße 6, 5020 Salzburg
Phone: 0662/ 84 09 48-11
Internet: www.tgus.org
n ASVÖ Salzburg
Address: Itzlinger Hauptstraße 20, 5020 Salzburg
Phone: 0662/ 45 92 60
Internet: www.asvoe-sbg.at
 Internet download: www.stadt-salzburg.at
Did we forget a club? Or have you founded a club which you would like to include in
the list? Please contact us (0662/ 8072-2046), we will gladly add new clubs to the list.
50
Welcome to Salzburg
51
13. Advanced training for adults
Volkshochschule (VHS) Salzburg
(Salzburg community college)
Lifelong learning is a reality today. Access to knowledge and advanced training courses
increases our chance to be a part of society and gain prosperity. Our environment is
constantly changing with new findings and technologies. The ability to acquire and
use new knowledge is one of the key factors of the participation in the social, political,
economical and cultural life.
Contact Salzburg‘s institutions of further education to learn more about their offerings!
Wirtschaftsförderungsinstitut (WIFI) Salzburg
(Economic promotion institute Salzburg)
Salzburg city library
In the city library in Lehen, 150,000 media items (books, magazines, CDs, MCs,
videos, CD-ROMs, DVDs) and language courses are available for lending free of
charge. The generous lounge and reading areas offer, among other things, an
opportunity to browse the Internet free of charge and to play CDs and DVDs.
Feel free to make use of the children‘s library as well, which also offers many books in
languages such as English, Serbian, Croatian or Turkish for your children.
Stadt:Bibliothek Salzburg
Address: Schumacherstraße 14, 5020 Salzburg
Phone: 0662/ 8072-2450
Bücherbus (Bookmobile) – the library comes to your district with novels, non-fiction
books, children‘s books and books for adolescents, CDs, MCs, videos and DVDs.
Information on the locations and opening hours: www.stadt-salzburg.at.
Information and renewal of a loan under 0664/ 38 49 834.
 Booklet “Miteinander Lesen”
(Reading together) has more tips for
you on “reading with children”.
Internet download:
www.stadt-salzburg.at
Address: Strubergasse 26, 5020 Salzburg
Phone: 0662/ 87 61 51-0
Internet: www.volkshochschule.at
Address: Julius Raab Platz 2, 5027 Salzburg
Tel.: 0662/ 8888-411
Internet: www.wifisalzburg.at
Berufsförderungsinstitut (BFI) Stadt Salzburg
(City of Salzburg‘s vocational promotion centre)
Address: Schillerstraße 30, 5020 Salzburg
Phone: 0662/ 88 30 81-0
Internet: www.bfi-sbg.at
Verein BiBer – Bildungsberatung für Erwachsene
(BiBer association – education consultation for adults)
Address: Strubergasse 18, 5020 Salzburg
Phone: 0662/872677
Internet: www.biber-salzburg.at
 You can find more information regarding education in the education network
(Netzwerk Bildungsberatung Salzburg): http://www.bildungsberatung-salzburg.at/
 You can find more information on general issues here: https://www.help.gv.at/
Portal.Node/hlpd/public/content/k507/Seite.5070000.html
52
Welcome to Salzburg
53
infopoint kirchen
Coupon
Salzburg • Franziskanergasse 3
1 x RADplan
(Bicycle map)
worth € 4.90
is for free.
With two foldable bicycle maps for
the city of Salzburg (incl. street
directory) and the surroundings.
Collection at Faberstraße 11, 1st floor.
Hier erhalten Sie
Informationen zu
●
●
●
●
●
kirchlichen Veranstaltungen
Taufe, Firmung und Konfirmation, Trauung …
Gottesdiensten und spirituellen Angeboten
zum Thema Pilgern
zu Kirchenbeitrag und Wiedereintritt
Wir kommen mit Ihnen
ins Gespräch über
● Glaubens- und Lebensfragen
● Enttäuschungen und Ärger
● das, was Sie bewegt
We have assembled this information to the best of our knowledge. For support and advice,
we would like to thank the integration pilots of the MidA project, the association “Frau &
Arbeit” (Woman & work), Angelika Marschall, Gaby Strobl-Schilcher, Ines Aufschnaiter,
Franz Schefbaumer Ursula Liebing, Sanela Islamović, Tugba Sahin Yilmaz and Valentina
Lukac Popadic. Furthermore, we would like to thank the integration office in the city of Linz
for the text passages they provided.
Franziskanergasse 3 • 5020 Salzburg
T 0662 / 8047-2087 • [email protected]
www.infopoint-kirchen.at
Di–Fr 12.00–17.00
Sa
10.00–13.00
We are looking forward to your responses and comments under
[email protected]
54
Welcome to Salzburg
55
Welcome to Salzburg

Welcome to Salzburg

Transcription

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