TravCorp plans return to Egypt as ETA calls on gov`t to lift travel
Transcription
TravCorp plans return to Egypt as ETA calls on gov`t to lift travel
TRAVELWEEK LAUNCHES BRAND NEW WEBSITE www.travelweek.ca July 10, 2014 Volume 42 Issue 25 C A N A D A ’ S T R A V E L T R A D E P U B L I C A T I O N TravCorp plans return to Egypt as ETA calls on gov’t to lift travel advisory TORONTO — Major travel companies including Goway and The Travel Corporation are showing their support for Egypt as the Egyptian Tourist Authority renews its call on the Canadian government to lift its travel advisory to the country. The Travel Corporation recently announced that it will resume operations into Egypt for the 2014/2015 season, with Contiki and Busabout recommencing trips in September 2014 and Trafalgar and Insight Vacations heading back in January 2015. Uniworld is expecting to Brand USA celebrates the opening of its brand new office in Canada. From Brand USA (from left): Sana A. Keller, Director Canada; Anne Madison, Chief Communications Officer; Alfredo Gonzalez, Senior VP Marketing; Chef Benjamin Ford; Chris Thompson, President & CEO; and Patrice Bell, Director Canada. THISWEEK 4 EXPEDIA 2% BONUS 10 CARIBBEAN VISITS Expedia TAAP is offering a 2% bonus commission on Activities and Transfers Some 1.3 million Canadians visited the Caribbean in the first quarter, up 3.3% 8 30 SAINT LUCIA MONTHS Saint Lucia is kicking off its annual incentive program for travel agents PM40015622 CRUISING UPDATE G Adventures is adding Turkey, Cuba and British Virgin Islands to its sailing lineup return in September 2015, and African Travel Inc. and Lion World Travel will reenter the country soon as well. Meanwhile Goway has reaffirmed its commitment to Egypt, calling it “a safe and stable destination for most of 2014 … the trick for many Globetrotters will be getting there before the word gets out and crowds return.” Mostafa Sallam, director for Canada for the ETA, said Canada is a promising market and noted that despite Egypt’s political difficulties over the past couple of years, the country succeeded in keeping market share. “Canadians are more keen to visit Egypt than they are concerned about the political situation,” he said. A new president was democratically elected this past May and that “gives a sense that everything is running and stable and ready to receive tourists.” In 2010 some 96,000 Canadians visited Egypt, but the situation changed in 2011 and the number of Canadian arrivals dropped 47% to 51,000, where they’ve hovered ever since. Europeans are visiting Egypt in droves – 70% of the country’s inbound tourism is from Europe – but North America is still languishing. The Canadian government has maintained its travel SWITZERLAND SALE: TRAVELERS SAVE $75 & AGENTS GET REWARDED Promo Starts July 8, 2014 Clients Get 75 $ off Bookings that include a Swiss Pass or Swiss Flexi Pass and a Fly Rail Baggage or Fast Baggage voucher Agents Get And 10 100 $ Amazon.com® Gift Card with eligible bookings $ Amazon.com® Gift Cards will be won by 10 lucky agents Use coupon code SWISSSAVE75 A Swiss Pass or Swiss Flexi Pass provides extensive travel by train, bus and boat all over Switzerland, plus free entry to over 470 museums. Fly Rail Baggage sends luggage from air carriers in North America to more than 50 Swiss rail stations, and Fast Baggage offers same-day baggage delivery between 45 Swiss rail stations. Become a certified Switzerland Rail Expert with Rail Europe’s TRAC®: The Rail Agent Course™. Enjoy convenient online access to study material and certification exams, and earn Continuing Education Units (CEUs) upon successfully completing the course. agent.raileurope.com Amazon.com & Amazon.ca are not sponsors of this promotion. Amazon, Amazon.com & Amazon.ca are registered trademarks of Amazon.com, Inc. or its affiliates. See agent.raileurope.com for promotion details and terms. Photo credits: Switzerland Tourism and Swiss Travel System. Connect with Rail Europe topnews advisory against Egypt, warning against all non-essential travel, with the exception of the Red Sea coastal resort areas and along the upper Nile, where visitors should exercise caution, according to the travel.gc.ca website. “We’re expecting that the Canadian government will see that this has been a transition time from dictatorship to democracy,” said Sallam. “It could happen anywhere.” Canada’s May 2013 figures to Egypt were up 7.8%, he added. “We’re running the right way. But we need the travel advisory removed.” Brett Tollman, CEO of The Travel Corporation, said his company has been monitoring the destination closely, and after extensive consultation with its teams on the ground – and in speaking Travel and tourism have historically represented approximately 30% of Egypt’s GDP, making it critically important that we as an industry show our support at this time for this great country and its proud peoples’ economic recovery.” Brand USA opens new office in Canada, increases presence in its #1 market TORONTO — The past few years have certainly been busy for Brand USA. Now in its third year in operation, the country’s first cooperative destination marketing WE WILL MAINTAIN constant dialogue with colleagues in the region ahead of our planned re-commencement dates. with its travel partners in each market – TTC is confirming a return to Egypt later this year. “At The Travel Corporation, our customers are at the heart of everything we do. Guest safety is the utmost priority and so we will maintain constant dialogue with colleagues in the region ahead of our planned re-commencement dates,” he said. “We are seeing pent-up demand for the destination and are delighted to be able to elevate our support for this truly remarkable part of the world. “Canada is our #1 market in terms of visitation and spending,” said Thompson. “In fact, we’re using the Canadian market as a way to implement innovation. With emerging markets like China, for example, we have to take a more boots-on-the-ground, traditional approach. Canada, on the other hand, is a very mature and well established market, which gives way for innovation.” organization has since established international representation in 20 markets, embarked on sales missions, road shows and destination sales training, launched consumer campaigns in 10 markets and, most recently, opened a brand new office in Canada, its 10th overall. Chris Thompson, President and CEO of Brand USA, and Alfredo Gonzalez, Senior Vice President of Marketing, made a recent stop in Toronto to commemorate the office’s official launch and reiterate how important the Canadian market is to U.S. tourism. TORONTO DEPARTURES . ONE WEEK . ALL INCLUSIVE 675 SEP 05, 13, 16, MONTEGO BAY, JAMAICA $ GRAND PALLADIUM 19 & 23 JAMAICA RESORT JUNIOR SUITE +$425 Taxes SUPERSAVER ++++PLUS FOR FULL SELECTION OF HOTELS, VISIT WWW.SUNWING.CA Nassau 7252172'(3$5785(6Ř1,*+76Ř$//,1&/86,9( Nassau, The Bahamas ++++ Meliá Nassau Beach Resort &ODVVLF5RRPŘ6HS $ + $385 taxes For full selection of hotels, visit SignatureVacations.com July 10, 2014 TRAVELWEEK 3 topnews Brand USA’s presence in Canada can be seen through multi-channel campaigns with Redtag.ca (print and digital), travel agent training and tour operator programs. The organization has also distributed 50,000 travel guides this year alone, as well as established a department called Air Team USA, which works directly with airlines to minimize the effects of low capacity. Looking ahead, a new film titled ‘Wild U.S.A. National Parks’ will be launched worldwide in summer 2015 to coincide with the 100th anniversary of the National Park Service. Dubbed an ‘off-trail’ IMAX journey, the film highlights the country’s most beautiful destinations and promises to “unleash the adventurer in all”. As part of the organization’s more regional and thematic approach to marketing and training, it has also launched a new culinary guide called ‘Discover America: Great American Food Stories’. Featuring delectable recipes, regional highlights and profiles of the country’s top 31 chefs, the 66-page guide is what Thompson refers to as “compelling storytelling through culinary diplomacy”, giving insight to destinations through local chefs like California-based Benjamin Ford. “This guide is a great reflection of regions in the U.S. It says that we’re more than just burgers and French fries,” said Ford. All of these initiatives have certainly been paying off. Ever since President Obama signed into law the first-ever national travel promotion and communications program in March 2010, and set a goal of attracting 100 million 4 TRAVELWEEK July 10, 2014 annual international visitors to the U.S. by 2021 back in 2012, Brand USA has seen tourism numbers steadily climb. Last year, the U.S. welcomed 70 million international visitors, and following the launch of the Canadian office, plans are underway to open offices next year in Chile, France, Southeast Asia, Russia, the Middle East and Scandinavia. This comes on the heels of President Obama’s call last month for a national tourism strategy, and within 90 days a strategy was delivered that engaged nine federal agencies. For more information visit thebrand usa.com. For information on travel to the U.S., visit discoveramerica.com. Editor Patrick Dineen, Ext. 132, [email protected] Managing Editor Kathryn Folliott, Ext. 128, [email protected] Associate Editor Cindy Sosroutomo, Ext. 130, [email protected] French Journalist for Profession Voyages Ariane Cloutier, 450-531-6193, [email protected] Graphic Designer Jonathan Carmichael, Ext. 126, [email protected] Web Application Developer Antonio Carito, Ext. 134, [email protected] Web Graphic Designer & Online Strategist Michael Smith, Ext. 125, [email protected] Business Development Manager Sue Winiecki, Ext. 127, [email protected] Business Development Manager Annie Cicvaric, Ext. 131, [email protected] Director, Product Development Toni DeFino, Ext. 136, tdefi[email protected] Expedia TAAP offers 2% bonus commission on Activities TORONTO — Expedia TAAP will be paying an additional 2% commission on bookings for Expedia Activities and Transfers for a limited time. The commission level for all Activities and Transfers booked between June 1 and Sept. 30 will be from 12% to 13.5% depending on the status level of the agency. Over 7,000 Activities are available to be booked through Expedia TAAP. Airport Transfers are available from most major airports and there are thousands of Activities such as Tours, Theatre Tickets, Attractions, Events and Shows, even African Safaris or Camel Rides. “Activity bookings have grown dramatically this year and there’s a whole world of adventures to explore,” says Katrina Moseley, Travel Agent Distribu- Director, Digital Strategy & Senior Staff Writer Devin Kinasz, Ext. 123, [email protected] Circulation Denys Cruz, [email protected] Accounting Marie Mercado, Ext. 121, [email protected] ENVOY Glen Harwood, Ext. 133, [email protected] Group Publisher Gerald Kinasz, [email protected] Printed by Web Offset Pickering, ON L1W 3J9 Subscription Rates (per year): Canada: $85 Canadian + $4.25 GST per year United States & International: $100 US per year Contents copyrighted 2014 by Concepts Travel Media Ltd. Reproduction in whole or in part by any means without expressed written permission of the publisher is prohibited. We acknowledge the financial support of the Government of Canada through the Canada Periodical Fund of the Department of Canadian Heritage. 122 Parliament Street, Toronto, Ontario, Canada M5A 2Y8 Tel: 416.365.1500, Fax: 416.365.1504 Toll-free: 1.855.392.8820 www.travelweek.ca | www.envoynetworks.ca ALL FLIGHTS OFFER AWARDWINNING SUNWING AIRLINES' CHAMPAGNE SERVICE All guests experience Elite Service at no extra cost: 20Kg '3&&DIFDLFECBHHBHFt#PO7PZBHFHMBTTPGDIBNQBHOF $IPJDFPG)PU'SFTI#JTUSPNFBMTXJUIXJOFt4PGUESJOLT )PUUPXFMTFSWJDFt-FBUIFSTFBUJOHt'JSTUSVONPWJFT )FBETFUTt,JETCBDLQBDLTXJUIHBNFTUPZT UPGRADE to Elite Plus Service bookable online for only $40 each way!: "MMGFBUVSFTPG&MJUFTFSWJDF 1-64 &YUSB MFHSPPN TFBUT t "EWBODF TFBU TFMFDUJPO LH FYUSB DIFDLFE CBHHBHF t 1SJPSJUZ DIFDLJO BOE CPBSEJOHt1SJPSJUZCBHHBHFIBOEMJOH A PERFECT BEACH IS JUST THE BEGINNING ONE WEEK . ALL INCLUSIVE 7"/$067&3%&1"3563&4 TORONTO%&1"3563&4 $"-("3:%&1"3563&4 VARADERO CAYO SANTA MARIA VARADERO SOL PALMERAS ALL INCLUSIVE ROYALTON CAYO SANTA & BUNGALOWS ++++ MARIA +++++ LUXURY & ADULTS COLLECTION 4&1 #6/("-08 $ 735 4&1 +6/*0346*5&,*/( + $321 Taxes 5&33"$&("3%&/7*&8 $ 775 + $315 Taxes ROYAL HICACOS RESORT AND SPA +++++ "%6-540/-: ADULTS COLLECTION $ 4&1 +6/*0346*5&("3%&/7*&8 775 + $326 Taxes Vancouver, Toronto & Calgary departures. All prices are gross per person based on double occupancy for 7 nights on all inclusive vacations (unless otherwise specified) and were available at the time of printing. Seats at the above prices are limited and subject to change without prior notice. Applicable to new bookings only. Not combinable with any other offers. Transportation taxes & related fees shown must be pre-paid. Applicable local taxes payable in destination are extra (Cuba 25CUC). In-flight services vary by flight time and destination. Flights are with Sunwing Airlines or Travel Service. For full terms and conditions, please refer to the Sunwing Vacations 2014/15 brochure. 27 Fasken Drive, Toronto, ON M9W1K6. Ont. Reg #2476582 | 07102014 topnews tion Specialist, Expedia TAAP. “Airport Transfers are very popular but there’s also strong growth in Tours, Sightseeing and Theatre Tickets worldwide. You can pre-purchase Helicopter rides across Manhattan, Wedding Packages in Vegas, a night in a Beer Hall in Munich, Hop-on Hop-off Bus tours in most major cities and you can even buy a tailor made suit in Bangkok.” All Activity bookings are eligible for the commission bonus during the promotion period. “Agents sometimes forget they can pre-order these Activities and transfers,” says Moseley. “This is a great incentive for agents to add fantastic value for their clients and earn additional commission. They are easy to book and come with Expedia TAAP’s usual highly competitive Internet prices.” For more information about Expedia TAAP go to expedia.ca/taap-learnmore. For existing Expedia TAAP subscribers go to expedia.ca/taap, sign in and explore the Activities for sale. 6 TRAVELWEEK July 10, 2014 Beaches Resorts waives single supplement, offers special activities OCHO RIOS — Beaches Resorts is bringing back the Single Parent Fun (SPF) Month for 2014. Single parent families who book a minimum three-night stay in any room category at Beaches Negril, Beaches Ocho Rios or Beaches Turks & Caicos now through Sept. 23, 2014 will be treated to a variety of special events and enjoy a waived single supplement fee of up to US$220 per night. Travel must occur between Sept. 1-30, 2014 in order to take advantage of this promotion. During the Beaches SPF Month, participating families will be invited as special guests in the popular weekly Caribbean Adventure with Sesame Street Parade where they will receive noisemakers, decorations and party favours. Additionally, parents can bond with their children and meet other single parent families during Kinect for Xbox 360 Family Game Night where they’ll also have chances to win prizes. When the sun goes down, families can dip their feet in the water while snacking on popcorn and watching a movie on an inflatable floating screen at Dive-In Movie nights. Other activities include Family Beach Bonfires complete with roasted marshmallows, a new Pop-Up Adventure Play activity promoting learning through organic play, tennis lessons, parent and child pizza making sessions, Beach Olympics and more. Certain conditions apply and promo code SPF124 must be applied to the booking prior to travel, in order to qualify for the Single Parent Fun Months special activities. To learn more about Beaches Resorts’ Single Parent Fun Months, visit beaches. com/deals/single-parent-fun.cfm or call 1-800-545-8283. ro Ho P un te ric dt l a es rip cc in flig om clu ht m de & od : tra at ns ion fe , rs . Sun, Sand & Diving; it’s all waiting for you Bon Bini! Exquisite beaches, stunning architecture, intriguing music, tantalizing cuisine, and activities and adventures for every age and interest, all await you on this beautiful little island. For divers, Curaçao offers spectacular locations with some of the most colourful and awe-inspiring scenes imaginable. From Toronto - Dec 7/14 From Toronto - Oct 26/14 From Toronto - Nov 9/14 Divers and snorkelers never seem to be able to Hilton Curaçao 4★ Sunscape Curaçao Resort Spa & Casino 4★ Renaissance Curaçao Resort & Casino 5★ stop talking about the beauty of Curaçao's underwater world. Its capital Willemstad, a charming Dutch colonialstyle town and UNESCO Cultural Heritage Site, has a gorgeous harbour, lovely Christoffel park, historical monuments, and a slew of museums, for those who crave a little culture. Island View Room Breakfast Daily 7 nights 999 $ Taxes & surcharge add $421. Flight on Westjet Deal of the Day Room Unlimited Fun® • All Inclusive 7 nights 1219 $ Taxes & surcharge add $324. Flight on Westjet Resort King Room All Inclusive 7 nights 1899 $ Taxes & surcharge add $324. Flight on Westjet For more information, visit Sunquestagent.ca Sunquest is a wholly-owned division of TravelBrands Inc. 5450 Explorer Dr. Suite 300 Mississauga ON, L4W 5N1 Ont. Reg: 50012702. B.C. Reg: 3597. Que. Reg: 702734. Visit sunquestagent.ca for full terms & conditions. [ AT32663 ] Terms and conditions apply, which include full payment at time of booking. Prices shown are per person in Canadian dollars, based on double occupancy and were valid at the time this communication was disseminated. Valid on new bookings only. Flights operate on WestJet. All descriptions and depictions of hotels and hotel properties were accurate at the time this communication was disseminated. Prices and availability are subject to change without prior notice are were available on July 3, 2014. topnews Saint Lucia kicks off annual Saint Lucia Agent Months SAINT LUCIA — The Saint Lucia Tourist Board (SLTB) has launched its annual travel agent incentive program, Saint Lucia Agent Months (SLAM). Designed to bring travel agents to Saint Lucia, the promotion, which runs through Nov. 15, 2014, includes booking incentives and special rates on accommodations, airport transfers, tours and attractions. Additionally, American Airlines will offer travel partners 50% off airfares in June, October and November, and WestJet will offer a 70% discount on airfares for travel through Dec. 16, 2014 (blackout dates apply). Participating travel agents will experience the taste, sights and sounds of the island through diverse tours, varied land and sea excursions, authentic cuisine and a chance to explore the array of hotels and resorts available during site inspections. “Saint Lucia Agent Months deliver firsthand experiences to our valued travel agent partners,” explains Tracey Warner Arnold, deputy director of tourism for the Saint Lucia Tourist Board. “Product knowledge programs play a key role in ultimately increasing arrivals to the island. Agents who have visited Saint Lucia are better equipped to deliver memorable experiences to their clients.” Participating SLAM hotels include Anse Chastanet, Bay Gardens Resorts, BLU, The BodyHoliday, Calabash Cove Resort & Spa, Capella at Marigot Bay, Cleopatra Villas, Coconut Bay Beach Resort and Spa, Coco Palm, Cotton Bay Village, Fond Doux Holiday Plantation, Habitat Terrace, Harmony Suites, Jade Mountain, La Dauphine Estate, La Haut Plantation, Marigot Beach Club, Rendezvous, Royal by Rex, Smuggler’s Cove Resort and Spa, St. James’s Club Morgan Bay, St. Lucian by Rex, Stonefield Estate a world of solutions Resort, Sugar Beach - A Viceroy Resort, Villa Beach Cottages and Windjammer Landing. Participating tour and transportation providers include Barefoot Holidays and Holiday Taxi. For more information and Saint Lucia Travel Agent Months offers, travel agents can e-mail [email protected] or contact in Canada Alison Theodore at 416-519-5642 or [email protected]. DeNureTours shows off deluxe motorcoaches to 140 agents LINDSAY, ON — For DeNureTours ‘seating is believing’ and the company was able to show off its deluxe motorcoaches to over 140 Ontario agents during Familiarization Days in June. Agents had the opportunity to experience the DeNure Difference during Book hotels, transfers, sightseeing and activities in destinations around the world. Travel Bound makes it easy! r$QQM%CPCFCVJG75#KPENWFKPI*CYCKK/GZKEQ'WTQRG #HTKEC#WUVTCNKC5QWVJ2CEKƂE5QWVJ#OGTKEC r*QVGNUKPOQTGVJCPEQWPVTKGU r6JQWUCPFUQHQRVKQPUHQTUKIJVUGGKPICEVKXKVKGU r6TCPUHGTUD[UJWVVNGDWURTKXCVGXGJKENG r0QOKPKOWOUsDQQMCUNKVVNGCUQPGPKIJVQTQPGUGTXKEG r%QOOKUUKQPQP(+6DCUGFQPVQVCNTCVGKPENWFKPIVCZGU r(WNNEQOOKUUKQPQPRTGRQUVETWKUG r2TKXCVGUJQTGGZEWTUKQPUHTQORQTVUQHECNN r5QNFGZENWUKXGN[VQVTCXGNCIGPVU r7561#/KNNKQP%QPUWOGT2TQVGEVKQP GoTravelBound.com Win up to $400 by booking Best Western. 8KUKVQWTYGDUKVGHQTFGVCKNUCDQWVVJKUCIGPE[KPEGPVKXG 8 TRAVELWEEK July 10, 2014 Not registered with Travel Bound yet? 6QUKIPWRVQDQQMGOCKNENKGPVRTQƂNGU"IVCVTCXGNEQO topnews a day trip to Stratford where they had lunch at the local Country Club, attended a matinee performance at this world-renowned theatre festival and topped off the day with a reception before returning home. “While the DeNure team can explain the many differences between our tours and others, we felt it was easiest to just show agents what we are all about,” said Jill Brett, President of DeNureTours. “After 54 years in business, we know that people are looking for a comfortable ride, a seamless tour experience where the details are taken care of, and of course a fun time exploring something new. Our familiarization days offered agents the opportunity to experience just that.” DeNureTours recently released a publication outlining the updated prices and departure dates for long-stay programs to sunny Florida and Myrtle Beach, South Carolina. These packages include return motorcoach transportation to the south, a prospect that may not initially appeal to everyone. “However, agents were shown just how relaxing and comfortable the trip can be when travelling on a DeNure motorcoach,” said Brett. To order copies of this and other brochures, visit the Envoy website at envoynetworks.ca, call 1-800-668-6859 or order at denuretours.com. DeNureTours specializes in creating tours and cruises throughout North America, Britain and Europe that feature many included meals and activities, and most importantly, a pace suited for an older clientele. Sunquest enhances Florida program, includes a rental car TORONTO — Sunquest has significantly enhanced its Florida program. These include: O Car rental-inclusive packages are now available in Tampa, Miami, Fort Lauderdale and Orlando; O Car rental-inclusive packages are now available for Walt Disney World Resort packages, which is unique to Sunquest; O Car rental-inclusive packages in all Florida destinations have been upgraded to include an intermediate car for the same price as a compact car (book and travel before Aug. 31, 2014); O Sunquest packages to Walt Disney World Resort include a Disney Free Dining offer (book by Sept. 12, travel between Aug. 17 and Dec. 23, 2014; black-out dates apply); O All Orlando packages also include a complimentary Kids Eat Free card, which entitles the bearer to a free child’s meal at over 125 familyfriendly restaurants throughout the Orlando, Lake Buena Vista, Universal, International Drive and Kissimmee areas. Powering Canada’s travel industry since 1987 Delivers innovative and robust IT solutions for the travel industry! Enabling the management and distribution of travel services for thousands of North-American Travel Agencies, Tour Operators & Consolidators, and Travel Suppliers. SOLUTIONS FOR RETAILERS: Business to Business (B2B) TM > Sirev - Shopping and booking tool for travel agents Business to Consumers (B2C) Shopping and booking engines for travel agency websites: TM TM TM TM > Packages , Flights , Hotels , Tours and more SOLUTIONS FOR SUPPLIERS: TM > TTS - Tour operator management system TM > TIM - Tours distribution (including land only) Contact us for more information. We’ll gladly discuss our product offering and which solutions could be right for you. [email protected] www.softvoyage.com Follow Us on July 10, 2014 TRAVELWEEK 9 topnews With departures from gateways across Canada, as well as from its U.S. border city airports, Sunquest features a total of 18 Florida routes, with daily service to Fort Lauderdale, Tampa, Orlando and Miami. It also offers 55 Florida hotels and resorts to choose from, with price points to meet every customer’s need. Car rentals are available as an option in all other Florida destinations, and all of the most popular attraction tickets are available as an add-on to any package. For more information and to book, visit SunquestAgent.ca. CTO’s arrivals from Canada inch up for start of 2014 TORONTO — The Caribbean Tourism Organization is hopeful that positive first quarter results from the Canadian market will keep the destination on track for a strong 2014. For the first quarter of the year the CTO reported 1.3 million Canadian visits to the islands, and a 3.3% increase year-to-date in total stayover visits. The Canadian market is also tracking 3% ahead of the U.S. market. “Canada The Caribbean Tourism Organization (CTO) hosted Caribbean Week in Toronto with a press briefing and media marketplace, among other events. Seen here at the press briefing are (left to right): Sylma Brown Bramble, Director, CTO; Johnson JohnRose, Communications Specialist, CTO; and Beverly Nicholson-Doty, Chairman, CTO. is growing faster,” said CTO Chairman Beverly Nicholson-Doty at a recent Caribbean Week press briefing in Toronto. In 2013 Canada’s increase in stayover visitors was a marginal 0.7%, after years of stellar growth. Internationally the CTO is hoping for 3% growth for 2014, said Nicholson-Doty. REVPAR is up, and cruise arrivals have increased as well, by 2.3% for Q1. The destination’s diversity is its strength, she adds. “There are such distinctions between the islands, and they make it such a rich place to visit again and again. We want people to see as many of our islands as possible.” The CTO has made it a priority to market the islands as a region, and its primary portal – caribbeantravel. com – now has almost 800 hotels since launching in February 2013. Transat Holiays, Nolitours launch 2014-2015 winter Sun program Transat Holidays and Nolitours launched their Sun 2014-15 product lineups with an industry event in Toronto. 10 TRAVELWEEK July 10, 2014 TORONTO — Transat’s new 2014-2015 Sun program includes more than 30 destinations, over 440 hotels with 50 exclusives and new collections including a Sun Savvy Collection showcasing 22 popular three and a half to four star resorts with great value, quality and high client satisfaction ratings. Transat is “particularly proud of the services we offer to families” and the Transat Holidays Family Collection (and noliKids), redesigned for 2014-15, now classifies resorts into five categories: For topnews the Little Ones, Waves of Fun, Cool for Teens, Big Fun for Big Families and Kids Promotions, highlighting resorts where children stay and eat free, says Commercial Director, Ontario & Atlantic Canada, Nicole Bursey. Also new, the R&R Collection comprises adults-only resorts with luxury accommodation and a tranquil atmosphere. The Luxury Collection, Distinction Collection and Experience Collection are all back for another year. A new offering called Explore Cuba by Car is perfect for clients “looking for that off-the-resort experience,” says Bursey. Meanwhile NoliDUO by Nolitours introduces new combinations in Rio Predido and Liberia, Costa Rica and Camaguey and Santa Lucia, Cuba. New destinations for the winter include Cayo Largo and Phillipsburg from Toronto; Guadeloupe, Liberia, Martinique and Acapulco from Montreal; Cayo Santa Maria and Punta Cana from London; Puerto Plata from Hamilton; Punta Cana from Thunder Bay; Puerto Plata from St. John’s; Los Cabos from Edmonton and Cayo Santa Maria from Regina. Both Transat Holidays and Nolitours are offering early booking promotions until Sept. 30, including free seat selection, reduced deposits and more. Expedia TAAP launches bilingual Canadian support desk, national sales team TORONTO — Expedia TAAP (Travel Agent Affiliate Program) is putting in place a bilingual support desk and national sales team in Canada. Launched in Europe in 2002, Expedia TAAP now partners with more than 80,000 registered travel agents globally offering commissions when selling Expedia’s extensive global inventory. Travel agents have access to highly competitive Internet rates on 240,000 hotels, car rentals, flights, thousands of dynamic packages and activities such as tours, theatre tickets and transfers. Prices and products shown on TAAP mirror those viewed by the consumer, which ensures the agent is price competitive while still earning a commission, says the company. Expedia TAAP entered the North American markets with its launch in early 2010 and now has over 10,000 agencies registered for the program in Canada and the U.S. Through its partnership with Discover the World, Expedia TAAP offers a bilingual support desk (French and English), dedicated to Canadian travel agents as well as national sales coverage with representatives based in: Vancouver handling B.C. and Alberta; London (ON) for S/W Ontario, Manitoba and Saskatchewan; Toronto for Greater Toronto and outlying areas; Montreal for Quebec, E. Ontario, Maritimes. " -32+3#).0%21)303$10/2%3-. .23*&&/#2+.3'1,2/2130//2.-0+ " *,13.1-$3&0130#13.0$3$21&01%21) " 0/#%23-)0#+.30+3,//3$1-+.23%,.21-,/) 3*3* 3'* -)-.3'2'1,2/*2+.2.001, ,//3! ( ( 3"3'0//&1223(!!(!( $$ %""# July 10, 2014 TRAVELWEEK 11 topnews Transat Holidays’ 2014-2015 Europe winter program features England, Portugal 12 TRAVELWEEK July 10, 2014 SAVE $ 10 days | 7 nights Hotel Windsor Plaza Copacabana AAA Oct. 1 - Nov. 30, 2014 Was: EARN up to 6,050 AEROPLAN® MILES per member 150 per couple From Toronto or Ottawa $ 2860 $ 2785 Add taxes & other fees: $325 Add $50 for departures from Vancouver or Calgary Add $100 for departures from Halifax aircanadavacations.com/agents 9229 MONTREAL — Transat Holidays is launching its European offer for the winter season with the new 2014-2015 Europe Winter brochure, featuring vacation options in the UK and Portugal. With a lot of sunshine and a warm climate, the Algarve region in Portugal is perfect for extended vacations. Many of the hotels featured in this brochure offer special rates for long stays. Other travel options are also available, including City Hopping packages combining Lisbon and the Algarve. Clients who want to experience history, culture, art and architecture can choose from a multitude of excursions in London, as well as City Hopping packages combining London and Paris. Air Transat operates daily direct flights to London, two weekly flights to Glasgow BOOK 90 DAYS OR MORE BEFORE DEPARTURE AND Rio Getaway Prices are in Canadian dollars, apply to new bookings only and for departure dates as indicated. Prices are per person based on double occupancy unless otherwise stated in Economy class. Nonrefundable. Subject to availability at time of booking. International flights operated by Air Canada. Holder of Quebec permit #702566. TICO registration #50013537. BC registration #32229. Q ®Aeroplan is a registered trademark of Aimia Canada Inc. ®Air Canada Vacations is a registered trademark of Air Canada, used under license by Touram Limited Partnership, 1440 St. Catherine W., Suite 600, Montreal, QC. and a weekly flight to Lisbon, Porto and Faro, all from Toronto. Vancouverites and Calgary residents also get to benefit from direct flights to London this winter. Clients save up to $783 by booking early with Globus, Cosmos TORONTO — Clients can save by booking an escorted coach tour in Europe, Canada or the U.S. in advance next year with Globus and Cosmos. They’ll save 10% off the price of any of the 68 European itineraries that are available for sale now and lock in their airfare to Europe against currency or fuel surcharges. If they book and deposit by Sept. 16, they will save up to $783 per person. For the 35 North American tours now open for sale, if they pay in full nine months prior to departure, they receive 10% – up to $554 per person – off their 2015 vacation. The company has just released a 36page preview of these tours for next year, comprising 66 European and two Middle Eastern itineraries, as well as a selection of tours throughout North America including Alaska. Clients who have travelled before with any of the Globus family of brands companies (Globus, Cosmos, Monograms or Avalon Waterways) – they’ll receive an additional 5% savings through Journeys Club, the Globus family of brands repeat traveller loyalty club. Find out more at agentlingo.ca. Hunnu Air, the airline of Mongolia, targets Canadian travellers TORONTO — Air Promotion Group, the North American specialist in airline distribution for international airlines new to BSP, will represent Hunnu Air (MR) in Canada. Hunnu Air is now the 35th carrier in APG Canada’s airline portfolio. APG’s Director in Canada, Karl Müller, says: “Mongolia is a must-see destination for adventure and eco-tourism travellers from Canada. Now, with a local point of contact, we aim to encourage more Continued on page 23 ... Photo courteåsy of Australis Latin & South America Magdelena Island, Chile Patagonia cruise expert Australis has new three-night roundtrips at 20% off By Kathryn Folliott Talk about a bucket list destination: Australis takes passengers to, literally, ‘the end of the world’, better known as Cape Horn at the tip of South America. Famous for its jagged cliffs and fierce sailing conditions, where the Atlantic and Pacific Oceans meet, Cape Horn figures prominently in one of Australis’ two new quick-hop getaway cruises. The three-night Ushuaia roundtrip sails the legendary waterways to mythical Cape Horn and also includes Garibaldi Glacier, Pia Glacier and Glacier Alley, as well as Wulaia Bay. Prices start at $1,189 per person including all excursions, onboard activities, meals and open bar. The second new short cruise, a threenight roundtrip out of Punta Arenas, puts the spotlight on nature and wildlife with opportunities to see penguins, sea birds and sea elephants. On Magdalena Island, some 120,000 Magellanic penguins make their home. “That’s the core of our trips: glaciers, Cape Horn and animals,” says Jorge Rodriguez, Market Manager, North America Sales Office for Australis. “Our classic program goes between Punta Arenas to Ushuaia, but it creates an open jaw problem. Now we can also offer these new roundtrip options, from both Punta Arenas and Ushuaia. People have been asking for simpler itineraries, and shorter trips.” Prices for both new itineraries start at $1,189 per person including all excursions, onboard activities, meals and open bar. Departures run October 2014 through April 2015. Australis has been in Patagonia and Tierra del Fuego, the Strait of Magellan, the Beagle Channel and Cape Horn for coming up on a quarter-century, with 25th anniversary celebrations planned for 2015. Zodiac tours and landings ensure passengers get up close and personal with their surroundings, in an area famous for its diversity of flora and fauna, including a King Penguin colony. The cruise line’s two ships, the 210-passenger Stella Australis and the 136-passenger Via Australis, offer buffet lunches and a la carte dinner, plus there’s a library and destination presentations. Australis’ original one-way sailings are still available, including four-night trips between Punta Arenas and Ushuaia (or the reverse), or a three-night option. The company also operates special sailings including a five or six-night Punta Arenas roundtrip, a three or four-night Charles Darwin Route and a four-night Whale Watching itinerary. Right now Australis is offering a special ‘Early Penguin’ (their own take on ‘early bird’) discount, worth 20% off the two new three-night roundtrip routes. The promotion is valid while supplies last. australis.com/landings/patagonia -cruise-ca/ Latin & South America NETS everywhere 1 877 727 6387 airliners.ca New attractions in Old Havana, courtesy of forward-thinking restoration program by Diane Slawych HAVANA — An innovative plan to restore aging buildings in Old Havana, which began in earnest in the 1990s, is producing some notable results with the recent opening of two new stunningly renovated attractions that are well worth a visit. Closed since the late 1970s after it fell into disrepair, the Marti Theatre in Old Havana — a grand neoclassical building — reopened in February (2014) to wide acclaim after a $6 million renovation. Cuban President Raul Castro and other dignitaries attended an opening night performance at the theatre, also known as ‘the Coliseum of the hundred doors’. The building dates to 1884 which makes it 200 years old this year and was originally called ‘Irijoa’ after its then owner Ricardo Irijoa. It was later renamed Marti Theatre in honour of the Cuban patriot, Latin American hero and writer Jose Marti (a poem from his Versos Sencillos was incorporated into one of the best-known Cuban songs, the catchy Guajira Guantanamera). The new theatre now has 720 seats (from the original 1,000) on three floors and stages a variety of concerts and cultural performances. Considered one of the most important cultural venues in Cuba, the theatre was the site of several historic events over the years. It was here that meetings were held which led to the establishment of the Republic in 1902. The theatre was also the site of the first international workers day celebration in Cuba. But perhaps most notable *,3,)9(;05. ;0*6 >LY[OLPT*V\Y[ 9PJOTVUK/PSS65 @,(9::,9=05. *(5(+0(5(.,5;: /DWLQ$PHULFD7DLORUPDGH7RXUV :6<;/(4,90*(*,5;9(3(4,90*( ;HPSVYTHKL;V\YZ-0;ZHUK.YV\WZ 7LYZVUHSPaLK:LY]PJL ;Y\Z[LKWYVK\J[ZHUKZLY]PJLZ 4- WT,:; PUMV'NH[L^H`ZPU[LYUH[PVUHSJVT 14 TRAVELWEEK July 10, 2014 NH[L^H`ZPU[LYUH[PVUHSJVT of all, it was here that Cuban independence fighters rejected the infamous Platt Amendment in 1901, which gave the U.S. the right to occupy the island if their interest was at stake. The theatre is one block away from the National Capitol building, which is under restoration and due to re-open in three years. Southeast of the theatre, near the historic Paula church and the popular San Jose artisan market on Avenida del Puerto (Port Avenue) in Old Havana, is another new standout: the Antiguo Almacen de la Madera y el Tabaco Cerveceria (Old Wood and Tobacco Store Brewery). This beautifully re-envisioned former warehouse dating to the early 20th century is part of a rehabilitation project of Havana’s port. The huge 2,800-square-metre complex (open from noon to midnight) now contains a 400-seat restaurant, a bar measuring more than 30 metres long (which may be Cuba’s longest), and an onsite microbrewery that utilizes Austrian technology and equipment. Visitors can glance through the large glass windows at the back to watch brew masters at work in the facility, which has a daily production capacity of 900 litres. The repurposed building retains its steel construction, and preserves many of the warehouse’s original architectural features. Outside an old locomotive from Santa Lucia dating to 1883 is parked on the railway tracks, reminiscent of a century past when the Havana Central Railroad Company built the nearby wharf. The brewery restaurant’s high ceilings and spacious interior contribute to the kind of hip, contemporary vibe you’d expect of a rejuvenated urban industrial complex. There’s also a small performance stage for bands and cultural shows. Patrons can sit inside amid large wall murals by Cuban artists Nelson Ponce, Edel Rodrigues Mola, and Ral Valdes, or at one of the tables outside along the breezy seaport. The brewery uses five types of malted barley in different combinations to make three styles of beer – light, dark and black. Groups of patrons typically order the slim towering glass vessels that hold up to six jugs. The restaurant’s menu includes seafood, chicken, and pork (the specialty is pork chops with beer), and at least one tasty and creative vegetarian option. Most dishes are under 5 CUCs (just over Can$5) and garner positive reviews from diners. The arrival of the brewery, in a region better known for its rum, is a welcome addition to the port lands, which are being revitalized now that port activi- ties have been moved to Mariel, west of the capital. The next planned development in the area is a new shopping mall. Travellers can see it all with ATOURZ’s ‘Latin American Highlights’ tour For the avid traveller who wants to see it all, ATOURZ has exactly what they’re looking for with its ‘Latin American Highlights’ tour. Visiting Brazil, Argentina, Chile, Peru and Ecuador over the course of 19 days, this comprehensive itinerary ensures not only an intimate look into each country but also a complete cultural overview of the entire region. “We know that while there are travellers who prefer to spend as much time as possible in just one destination, on the other end of the spectrum there are those who love nothing more than to see everything they can in as little time as possible,” said Elena Prountzopoulos, Head of Tour Operations at ATOURZ. “What this tour does is give these travellers the opportunity to check multiple destinations off their bucket lists and immerse themselves in several cultures, so that by the end of their trip they really can say they’ve seen it all.” Upon arrival in Rio de Janeiro, travellers will be picked up by bus to Corcovado in the mountains where Brazil’s most iconic landmark – the Christ the Redeemer statue – stands at a height of 710 metres. From Rio, the tour continues to Iguassu for a visit to the Brazilian side of the spectacular Iguassu Falls. Travellers will visit the Main Center of the park, learn about the local ecosystem and trek to the most astonishing vantage point of the falls for photo ops. A short flight will then transport travellers to Buenos Aires, Argentina, where they’ll enjoy a half-day city tour that highlights the city’s most popular neighbourhoods and attractions. July 10, 2014 TRAVELWEEK 15 Latin & South America Santiago, Chile These include the Main Square Plaza de Maya, the Cabildo (Colonial Town Hall), the Cathedral, the charming streets of San Telmo and the colourful roads of La Boca, famous for its multicolour tin houses. The day ends with a visit to Recoleta Cemetery and a stop SAVE UP TO $PER7C2OU0PLE RTURES ON ALL DEPA MYSTERIES OF PERU LIMA • AREQUIPA • CHIVAY • PUNO • CUZCO • SACRED VALLEY OF THE INCAS N13 DAYS N29 MEALS N3+HOTELS NGUARANTEED DEPARTURES JULY 4, ASK ABOUT OUR REPEAT TRAVELLER DISCOUNT AUG 29, SEPT 12, OCT 3 AND 31, 2014 FROM * $3109 +TAXES AND FEES OF $520 transatdiscoveries.com LAN FLIGHTS INCLUDED 1-855-300-3866 *Toronto departures. Price shown is per person, based on double occupancy for departure on October 31, 2014 including the $360 rebate (Bonus $200 savings promotion, Extra Bonus promotion of $100 and Cash payment promotion of $60). Price does not include taxes and fees, and is subject to availability at the time of making new individual bookings. Price includes: roundtrip international airfare (N-class), domestic flights, transfers, accommodation, sightseeing and select meals as noted in the tour itinerary. For complete description and terms and conditions, refer to the Transat Discoveries 2013-2014 brochure or visit transatdiscoveries. com. Transat Discoveries is a division of Transat Tours Canada Inc., and is registered as a travel wholesaler ON #50009486) with offices located at 191 The West Mall, Suite 800, Etobicoke, ON, M9C 5K8. 16 TRAVELWEEK July 10, 2014 in Palermo, home to magnificent mansions and parks. In Santiago, a panoramic half-day city tour highlights the history of colonial neighbourhoods, the new financial centre and the old residential area. There will be plenty of leisure time during which travellers can spend by shopping or taking an optional sightseeing tour. Onward to Lima, Peru, a city tour will take travellers to the most important architectural landmarks of the city including the Government Palace, the City Hall, the Cathedral and Archbishop’s Palace. The tour continues to the modern residential suburb of San Isidro and to downtown Miraflores, known for its Park of Love and splendid views of the Pacific Ocean. Of course no visit to Peru would be complete without a visit to the Imperial City of Cusco. Highlights include the Santo Domingo Convent, the Sacsayhuaman Fortress and the archaeological sites of Qenko, Puca-Pucara and Tambomachay. From there, travellers will board a train to Aguas Calientes, which is a brief bus ride away from the ancient city of Machu Picchu. A professional tour guide will speak about the city’s history before giving travellers free time to explore and appreciate the destination on their own. The trip winds down in the bustling city of Quito, Ecuador where a guide will take travellers to the Intiñan museum situated at the planet’s latitude of 0’0’0’. Afterward, a city tour will highlight the main squares of Quito’s Historical Center as well as the Church and Convent of Santo Domingo. ‘Latin American Highlights’ is priced from $2,749 per person, double occupancy, with departures running through November 14, 2014. Price includes 18 nights’ accommodation, 17 breakfasts, two lunches and shared transfers. [email protected] Gateways International can tailor any package in Central and South America Although its annual brochure featuring suggested itineraries will be available at the end of August, most of Gateways International, Tailor-made Tours’ 2015 rates are available now. For clients heading to Latin America this fall and winter, the company’s most popular destination continues to be Peru and magical Machu Picchu. Agents should be aware that the Inca Trail leading to Machu Picchu is closed in February for maintenance and the unpredictable rainy season. With the World Cup in full swing in Brazil, requests for tours that combine Rio de Janeiro, Sao Paolo, the Pantanal and Buzios are even more popular. For sun-seekers, Costa Rica and Belize are ideal choices. Gateways suggests booking early for the best selection of four- and five-star hotels. Many passengers like to book pre- and post-cruise itineraries that include a few extra nights in Santiago, Chile, Buenos Aires, Argentina and Rio de Janeiro, for example, or even add a luxury cruise in the Amazon. Gateways International, Tailor-made Tours can full customize packages to Central and South America to suit clients’ needs and interests. gateways-international.com USA & Canada Cape Cod Gone to the Cape: Cape Cod & Martha’s Vineyard make for the perfect getaway by Cindy Sosroutomo CAPE COD, MA – If you look at an aerial map of Cape Cod, Massachusetts, you’ll notice it’s shaped like a flexed bicep, an appropriate identifier considering the region can certainly muscle its way to the top of the list of vacation destinations on the east coast. Home to miles of sandy beaches, iconic lighthouses and small, quirky towns filled with friendly, quirky people, Cape Cod and the Islands is more than just a sum of its parts — it’s everything your clients want in a quick weekend getaway or summer hiatus. Stretching from Provincetown in the northeast to Woods Hole in the southwest, Cape Cod juts out into the Atlantic Ocean in the easternmost portion of Massachusetts and can be divided into four sections commonly referred to as Upper Cape, Mid Cape, Lower Cape and Outer Cape. In total, there are 15 towns (Barnstable being the largest and second oldest), and these, in turn, are comprised of many tiny villages. The islands south of the Cape — Martha’s Vineyard and Nantucket — have become travel destinations in their own right, known for being high-end havens for beach lovers, window shoppers and families. Travelweek was recently invited to experience the best of Cape Cod and Martha’s Vineyard by the Massachusetts Office of Travel and Tourism (MOTT), represented in Canada by VoX International Inc. During our brief visit we sampled succulent fresh seafood, dipped our toes in the ocean, and learned a few fun facts that any ‘Islander’ (a native to the region) and ‘Wash Ashore’ (a new resident who has moved to the region from elsewhere) would be happy to share. For instance, did you know that several lighthouses located on the coastline have been moved closer inland due to the encroaching seas? Constantly moving shoals located just offshore put the 50-mile stretch of beach between Chatham and Provincetown at constant risk of erosion. Did you also know that the unusually high percentage of deaf residents on Martha’s Vineyard in the early 18th century led to the inception of Martha’s Vineyard Sign Language (MVSL), which in turn played a role in the development of American Sign Language? With such unique landscapes and a long and storied history, there’s much to learn and appreciate about Cape Cod and the Islands. Here are just a few points of interest that will hopefully entice clients to book a visit this summer season: WHERE TO GO Considered the hub and heart of Cape Cod, Hyannis is known internationally as the ‘All-American City’. Comprised of seven villages, it’s home to award-winning restaurants and fish shacks, quaint B&Bs and hotels, sandy O USA & Canada Gay Head Light, Martha’s Vineyard beaches and the island ferries that transport visitors to surrounding islands. O Located in the southwestern part of the Cape, Falmouth encompasses eight villages and serves as an ideal base for day-tripping to Martha’s Vineyard and Nantucket. Here, visitors will find 68 stunning miles of coastline, warmer waters than they’d find elsewhere on the Cape, and a picture-perfect Main Street lined with specialty stores and art galleries. The village of Woods Hole is particularly picturesque, with a beautiful harbor and spectacular sunsets. O Halfway between Falmouth and Provincetown is the seaside community of Chatham, known for its fresh seafood, pedestrian-friendly Main Street and vibrant arts scene. Outdoor lovers will love making use of Chatham’s nature trails, parks, golf courses and bike paths. O The oldest town in Cape Cod is Sandwich, which turns 375 years old this year. A long list of special events and activities are planned to commemorate the milestone, including clambakes, hot air balloon rides, parades and art exhibits. O Martha’s Vineyard exceeded all expectations with its charming towns, boutique shopping, laidback seafood restaurants and lush landscapes. Approximately one-third of the island’s 18 TRAVELWEEK July 10, 2014 land mass is protected, meaning it will never be developed, ensuring many more years to enjoy the great outdoors. But it’s not just the 15,000 residents who are soaking up the scenery — the population swells to an incredible 115,000 every summer, thanks to visitors and seasonal residents. WHAT TO SEE To commemorate its 45th anniversary this year, Heritage Museums & Gardens has unveiled several new exhibitions that focus on beautiful blooms and interesting bugs. The ‘Wicked Plants’ exhibit, ongoing until Sept. 1, highlights more than 100 plants, from the poisonous to the carnivorous. Inspired by Amy Stewart’s best selling book Wicked Plants: The Weed that Killed Lincoln’s Mother and other Botanical Atrocities, the exhibit exposes the many plants associated with such negative health effects as addiction, obesity, pain, organ failure and even death. Also ongoing is ‘David Rogers’ Big Bugs’ sculpture exhibit that recreates ants, dragonflies and other insects on a large scale. O The John F. Kennedy Hyannis Museum pays tribute to the 35th President of the United States and his family, who lived in Cape Cod before and during his presidency. Exhibits include videos and photographs spanning the years 19341963. Brand new is a special exhibit titled O ‘Cape Cod: the Heart and Home of the Kennedy Family’, which provides an inside look at the Kennedy home through film, images and decorate displays. O One of the best beaches on the Cape is Nauset Light Beach, located in Eastham on Ocean View Drive. Stretching from Chatham all the way to Provincetown, the beach is both broad and sandy and ideal for swimming, surfing and body surfing. O Gay Head Light is an historic lighthouse located on the westernmost point of Martha’s Vineyard. It has guided mariners and fishermen from around the world since 1856. Standing just 46 feet from an eroding cliff, it has been designated by the National Trust for Historic Preservation as one of America’s ’11 Most Endangered Historic Places’ and as such, geological experts advise it should be moved within the next year. Visitors are encouraged to visit before the move takes place — the sight of such an iconic landmark perched on a cliff overlooking the sea is one that they won’t soon forget. WHERE TO STAY O Recently renovated, the Cape Codder Resort & Spa in Hyannis is everything you imagine a Cape Cod resort to look like – whitewashed walls, seashell décor and overstuffed furniture. Cozy and comfortable, it offers 266 guestrooms and suites with free wireless Internet access, including two-level suites. Guests will also find a full-service spa, 16,000 square feet of meeting space and an 8,200 square-foot indoor wave pool, complete with two-foot waves, water slides, waterfalls and 24-person whirlpool. capecodderresort.com O Situated along the cottage-lined streets of North Falmouth on Old Silver Beach, about an hour from Logan International Airport, is the Sea Crest Beach Hotel. It offers 263 fully renovated guestrooms and suites, a new lobby café, oceanview dining, a new restau- rant and lounge, two pools (one indoor, one outdoor) and a new poolside bar. But more importantly, the Sea Crest offers guests the chance to step outside their room and walk directly onto the beach. seacrestbeachhotel.com O Established in 1791 and rebuilt in 20013, the Mansion House in Martha’s Vineyard is exactly that – a large, historic mansion situated on the corner of the street. But despite its Old World façade, it boasts all the modern-day amenities one needs to be comfortable, including soaking tubs, flatscreen TVs, fireplaces, pool, spa and an incredible rooftop patio where sunsets are best viewed. And as an added bonus, the ferry terminal that transports guests back to Cape Cod is located across the street. mvmansionhouse.com HOW TO GET THERE & MORE INFO O Porter Airlines flies from Toronto to Boston eight times per day, while Air The true North America Insiders, our unique local See North America? Or really experience it? knowledge and exclusive contacts, built with our 68 years’ expertise, take you deeper – with Insider moments like sharing authentic meals with locals in their homes. No wonder we’ve won more awards globally than any other guided travel company. 2015 USA & Canada brochure available online Save up to $905 PER COUPLE* with our Early Payment Discounts Contact your local Sales Manager, Call 1 800-387-2680 or visit www.trafalgar.com Terms & Condition: Early Payment Discounts are available on select vacations. Can be combined with other discounts where applicable, does not apply to extra nights accommodations, optional extensions, airfares, flight supplements and surcharges, taxes and fees, airport transfers and any cruise portion of a vacation. A deposit is required on booking and the full amount must be paid by the date shown. Subject to availability and may be withdrawn. TICO # 1583987W. 33 Kern Rd, Toronto ON M3B 1S9 July 10, 2014 TRAVELWEEK 19 USA & Canada Canada’s Toronto-Boston service runs 17 times daily from across Canada. O Upon arrival in Boston, travellers can either rent a car and drive the 90 minutes to Cape Cod, or board the CapeFLYER, a weekend passenger train service that runs from Memorial Day through Labour Day. O For more information on travel to Cape Cod and Martha’s Vineyard, visit massvacation.com, capecodchamber. org and mvy.com. Insight Vacations debuts new tours in 2015/16 USA & Canada program Insight Vacations celebrated Canada Day earlier this month with the launch of its 2015/16 USA & Canada including Hawaii and Alaska program. Featuring 16 premium and nine Gold Luxury escorted journeys, the collection includes two brand new itineraries this year plus Insight’s exclusive Signature Experiences, which are now available across the entire offering. For those who love the great outdoors, the new ‘Canadian Rockies & the Pacific Northwest’ itinerary is the perfect choice. Available as both a 14- or 21-day cultural journey, this tour travels from Vancouver to Seattle and includes fly fishing with the pros in Spokane and an option to continue onto Alaska for a cruise through majestic fjords. Discover your own backyard If clients prefer to head south for the summer, Insight’s new 22-day ‘America the Beautiful’ trip spans 13 states from Los Angeles in the West Coast to New York in the east. Travellers will journey along Route 66, learn to dance country westernstyle in Texas, visit Graceland Mansion in Memphis and explore the Magnolia Plantation in South Carolina. As an added bonus, Insight Vacations is offering an Early Payment Discount of up to 10% off selected 2015/16 USA and Canada tours when travellers book and pay in full by Nov. 20, 2014. insightvacations.com Trafalgar unveils its most innovative USA & Canada program Trafalgar’s 2015 USA & Canada program is its most innovative to date, featuring 47 different itineraries, five of which are brand new, and over 100 Insider Experiences that allow travellers to really immerse themselves into local cultures. Guided holidays range from seven to 27 days and encompass a variety of trip styles, including Regional, Discovery, At Leisure and Family. “In listening to our industry partners, we became aware of the need to enhance the USA & Canada portfolio to provide even more choice for Canadian travellers,” said Doug Patterson, president of Trafalgar Canada. “For 2015, we’re delighted to deliver our most ap- pealing proposition so far, offering 113 authentic experiences including 23 of our signature Be My Guest dining experiences, giving travellers the chance to dine as a local with the locals, all of which are exclusive to Trafalgar. We’d like to thank the industry for their ongoing support and assure them we are the real deal when it comes to our unrelenting commitment to delivering exceptional quality experiences.” New for 2015 is the 11-day ‘Newfoundland & Labrador’ journey that highlights Canada’s less-explored corners. Highlights include a visit to the only kosher winery in Canada and learning from a Local Expert about the significance of Signal Hill in St. John’s where Marconi’s first transatlantic wireless signal was recorded. For those with more time to spare, the new 27-day ‘Trans-American Grand Adventure’ is a great choice. Travellers will meet a Local Expert in various locations, including Yellowstone, the world’s first National Park, as well as Gettysburg, where they’ll hear about the pivotal turning point in the Civil War. Other highlights include a Be My Guest lunch at Winterest, and a stay at the nation’s oldest continually operating hotel, The Palmer House in Chicago. There’s still time to take advantage of an Early Payment Discount. Travellers who book before July 17 will receive a 7.5% discount off the cost of any Trafalgar USA and Canada 2014-2015 trip. trafalgar.com INSIGHT VACATIONS 2015 USA & CANADA SALE! Every Insight Vacations escorted journey immerses our guests in a rich variety of landscapes and culture. Book Early & SAVE 10%* PAY IN FULL BY NOV. 20, 2014 Insightvacations.com 20 TRAVELWEEK July 10, 2014 * Conditions apply, call 1-800-387-8490. Middle East Dubai Dubai sets its sights on attracting 20 million visitors by 2020 by Cindy Sosroutomo Like its world famous skyscrapers, Dubai’s tourism goals know no bounds. One year into the delivery of its ‘Tourism Vision for 2020’, the ultra-luxe destination has taken its first steps to achieve the target of attracting 20 million annual visitors by 2020. If the city maintains its growth rate of 2013 — 10.6% year-on-year increase equating to 11 million hotel guests — it will achieve its target of becoming the world’s most visited city. Speaking ahead of Arabian Travel Market (ATM) where the Tourism Vision for 2020 was announced, Helal Saeed Almarri, Director-General of Dubai’s Department of Tourism and Commerce Marketing (DTCM) said: “… the UAE has won the right to host Expo 2020 in Dubai, the first phase of our second international airport has opened at Dubai World Central and a substantial number of new hotels, attractions and events have opened, taken place or been announced. Further, in addition to UAE federal pre-entry visa regulations on European Union member states being lifted, major legislative changes have been made, which will directly and positively impact the tourism sector and enable us to attract more business and leisure travellers.” A key focus of the past year for DTCM has been the creation of a new marketing blueprint that will enhance Dubai’s status as a top destination and maintain the rate of growth in guests. The approach is based on research into the needs, requirements and wants of leisure and business travellers and a comprehensive review of both how the emirate’s destination offering compares to other leading global cities. “Due to our landmark projects and unprecedented developments, Dubai is known around the world as a ‘must-see’ city. One of our objectives is to adapt this narrative so it becomes known as a city that ‘must be experienced’. It’s a subtle shift but one that supports the reality of what the destination has to offer — a breadth and depth of remarkable experiences that deliver beyond the expected,” said Issam Kazim, CEO of the newly formed Dubai Corporation of Tourism and Commerce and Marketing. Kazim identified shopping as a major draw for leisure travellers and praised Dubai for offering one of the widest selections of retail brands in the world. “Where else in the world can you take a break from shopping to ski down an indoor mountain or swim with sharks?” he added. “Our malls are destinations in their own right and when you combine this with the offers and events of the shopping festivals, shopping in the souks and in the growing selection of independent boutiques throughout the city, the experience is unrivalled. We need to ensure we are communicating this ef- 6LJQDWXUH,VUDHO ;,3(=0=.(303,,.63(5/,0./;:1,9<:(3,44(:(+(+,(+:,( 'D\V <:+77+)36** 0U[PTH[LHUKWLYZVUHSWYLTP\TQV\YUL` KH`ZWYP]H[L[V\YPUN^P[OZ[HYOV[LSZ <UPX\LL_WLYPLUJLZHUKZP[LZ -\SS`J\Z[VTPaHISLP[PULYHY` =HSPKMVY[YH]LSMYVT:LW[6J[6[OLYKH[LZH]HPSHISL\WVUYLX\LZ[:\IQLJ[[VH]HPSHIPSP[`H[[PTLVMIVVR PUN0UJS\KLZOV[LS[H_LZHUKZLY]PJLJOHYNLZ0U[LYUH[PVUHSHPYMHYLNYH[\P[PLZP[LTZVMHWLYZVUHSUH[\YLUV[PUJS\KLK *VU[HJ[V\Y:WLJPHSPZ[Z;VKH` fectively and work with our partners to continue to enhance that experience.” The new marketing approach will include a preview of a new digital ecosystem that will be launched later this year. This is comprised of a website, app and social media platforms, which have been designed to attract and inform visitors and help them plan their trip. Gateways International can fully customize tours to suit any interest in Israel Known for its fully customized packages, Gateways International Tailor-made Tours continues to offer unique itineraries to Israel for families, luxury travellers and adventurers. According to the company, many clients are repeat visitors and groups in search of thematic journeys that focus on Israel’s agriculture, food, wine and serenity. And as small as Israel is, it’s jam-packed with over 200 museums that focus on everything from archaeology and geology to religion and marine observation. “Israel’s rich archeological and religious history can truly only be found there. But it is important people know when speaking with your clients that Is- rael has much more to offer,” says Talia May, Director of Marketing and Operations, Gateways international, Tailormade Tours. Those with special interests and hobbies can book tours that highlight Israel’s contrasting landscapes, flora and fauna, historical sites and religious history. The country is a hiker’s paradise, filled with nature reserves and parks and the Israel National Trail that crosses from one end of the country to another. Israel is also known for its extraordinary beaches, food and wine, and is home to over 300 wineries . Gateways International Tailor-made Tours can put together FITs and group packages specific to clients’ interests and hobbies. gateways-international.com Starwood pushes for major growth in Middle East Starwood Hotels & Resorts Worldwide, Inc., continues to strengthen its presence in the Middle East with several new developments and conversions. Earlier this year, the company marked its entry into the Emirate of Ajman with the opening of Ajman Saray, a Luxury Collection Resort, plus it will open a new Sheraton hotel on Sheikh Zayed Road in Dubai this September, marking Starwood’s 15th hotel in the city. The UAE is the largest growth market for the company in the Middle East, where it has plans to have more than 30 Starwood hotels by 2017. In Saudi Arabia where 10 Starwood hotels currently stand, another eight properties are in the pipeline, including three in Makkah (Sheraton, Westin and Four Points by Sheraton). These will add nearly 1,500 rooms to the Holy City. The Aloft brand will also debut in Saudi Arabia with Aloft Riyadh in 2015. Continuing to leverage its first-mover advantage with the Sheraton brand, Starwood will re-enter Iraq after two decades with the milestone opening of Sheraton Dohuk in October. The company will also open three hotels in Erbil under its Sheraton, Aloft and Four Points by Sheraton brands by 2017. In terms of conversions, the company will unveil three new conversions this year, including The Westin Bahrain City Centre and Le Méridien Bahrain City Centre in July. Grand Hills, a Luxury Collection Resort, Broumana will be the first Luxury Collection hotel in Lebanon when it opens in November after an extensive renovation. starwoodhotels.com 0252&&29 days Request our Travel Planner Air from Toronto with Air France via Paris, 7 nights hotels, some meals, sightseeing and entrance fees as per itinerary, porterage at airport and hotels. Call Toll Free or visit ZZZJRZD\FRP *Per person, twin. Subject to availability. Travel 2 Nov’14. Includes all taxes. TICO#1543989. 3284 Yonge Street, Toronto, ON. 22 TRAVELWEEK July 10, 2014 NH[L^H`ZPU[LYUH[PVUHSJVT ;0*6 >LY[OLPT*V\Y[ 9PJOTVUK/PSS65 Middle East topnews Continued from page 12 ... travel to Mongolia and improve access to the country’s many unique tourism experiences, leveraging their nomadic cultural heritage, especially through the peak summer travel season with the July Naadam festival.” He added that the airline clearly understands the needs and demands for travellers to this exotic destination and how important travel agents are to determining the best way to fly into Mongolia for both holidays as well as better serving the business traveller for flights to the region. Earlier this year, Mongolian Airlines rebranded the airline as Hunnu Air. Along with a bright new livery and colour scheme, the airline has increased its international presence by launching flights between Paris and Mongolia. The route network now includes six domestic destinations within Mongolia and excellent connections to international points in France, Russia, China and Hong Kong. Hunnu Air is available in major GDS platforms. Ticketing and special requests may also be also be done through the Hunnu Air Ticketing Office by contacting [email protected] or by calling 2FHDQ %\++RWHOV 6SHFLDOLVW3URJUDP &RPH([SHULHQFHRXU2FHDQWRGD\ $OOLQFOXVLYHOX[XU\DW2FHDQE\++RWHOV 7KURXJKRXWWKLV6SHFLDOLVW3URJUDP\RX ZLOOH[SORUH++RWHOVDQGWKHLU2FHDQ EUDQGHGUHVRUWVLQWKH&DULEEHDQ<RX ZLOOGLVFRYHUWKHDPELDQFHRIHDFKKRWHO DQGZKDWWKH\RIIHUWR\RXUFOLHQWV$IWHU FRPSOHWLQJWKLVSURJUDP\RXZLOOEHDEOHWR VHOO++RWHOVSURGXFWPRUHFRQILGHQWO\ 7UDYHODJHQWVWKDW&203/(7(7+( &2856(E\$XJXVWWKZLOOEH HOLJLEOHWR:,1$1,*+767$< DWRQHRI2FHDQE\+SURSHUWLHV WHUPVDQGFRQGLWLRQVDSSO\ PUNTA CANA, Dominican Republic Non-stop flights from Toronto, Hotel & Transfers Majestic Colonial Punta Cana AAAA All-Inclusive • Adults only section (18+) Colonial Club junior suite with Jacuzzi July 31st & Aug. 7, 14, 21 & 28 • 1 wk. FREE GOLF PACKAGE1 999 $ Add taxes & other fees: $427 aircanadavacations.com/agents Prices are subject to change without notice and cannot be combined with any other offer or promotion. Prices are in Canadian dollars, are valid at time of printing, apply to new bookings only and for departure dates as indicated. Prices are per person based on double occupancy, from Toronto - Pearson International Airport in Economy class and include surcharges. Non-refundable. Not applicable to group bookings. Flights operated by Air Canada or Air Canada rouge. For applicable terms and conditions, consult the Air Canada Vacations brochures or www.aircanadavacations.com/agents. Q 1Valid for two rounds of golf per adult when staying at the Elegance Club. Valid for travel completed by Dec. 23, 2014. Minimum 5-night stay required. Q ®Aeroplan is a registered trademark of Aimia Canada Inc. ®Air Canada Vacations is a registered trademark of Air Canada, used under license by Touram Limited Partnership, 1440 St. Catherine W., Suite 600, Montreal, QC. 9226 toll-free 1-877-630-2030. The travel agent support desk is available 8:30 a.m. to 8:30 p.m. Monday through Friday. Air Promotion Group Canada is Hunnu Airlines’ General Sales Agent in North America. More than 160 Preferred Hotel Group properties offer new discounts for certified travel agents CHICAGO — Understanding the important role first-hand experience plays during the recommendation process, Preferred Hotel Group is introducing its first-ever Travel Agent Rate. Open for immediate bookings via Global Distribution Systems (GDS) exclusively, this program presents a discount up to 50% on the best available rate or a flat fee of US$100 per night at more than 160 Preferred Hotel Group hotels and resorts across the globe, making it easier – and less expensive – for travel advisors to book their trips, pack their bags, and jet off to familiarize themselves with some of the finest independent hotels in the world. Highlights include with the US$100 Flat Rate: Quinta Real Aguascalientes (Aguascalientes, Mexico); Sarova Stanley (Nairobi, Kenya); The Terrace Hotel (Lakeland, Florida); The Hotel at Kirkwood Center (Cedar Rapids, Iowa); Somerset Inn (Troy, Michigan), Quinta Real Villahermosa (Mexico); Grand Excelsior Hotel Al Barsha (Dubai, United Arab Emirates); and Fiesta Royale Hotel (Accra, Ghana). Up to 50% discount on Best Available Rate: The Capitol Hotel Tokyu (Tokyo, Japan); Hotel Metropole (Brussels, Belgium); The Wellesley (London, England); Royal Palm Plaza Resort Campinas (Campinas, Brazil); Windsor Court Hotel (New Orleans). To view the complete list of participating hotels and resorts, visit PreferredHotelGroup.com/TArate. All agents will be required to show IATA and personal identification at the time of check-in. Some restrictions apply. July 10, 2014 TRAVELWEEK 23 topnews/extras Jet Airways upgrades flight on Toronto- BrusselsToronto route with Boeing 777-300 MUMBAI — Jet Airways is now employing its new long-haul Boeing 777-300 aircraft on the Toronto-Brussels-Toronto route. The wide body Boeing 777-300, with its three-class configuration, including the airline’s First Class service, will significantly enrich the inflight experience of Jet Airways’ guests. The airline has been operating Airbus 330-300 aircraft on this route, which was introduced on this sector in February this year. Effective July 1, 2014 Jet Airways has upgraded from an Airbus A300-300 Featured this week: DH TOUR Small groups, charming accommodations European Christmas Markets Northern Lights, Christmas in Lapland The Vienna Ball Season Fall in Tuscany Get beyond the tourist façade Order your travel brochure today! 1 888 597 3519 WWW.DHGROUPTOURS.COM 24 TRAVELWEEK July 10, 2014 Click & Print ATTENTION TRAVEL AGENTS: ORDER THIS BROCHURE HERE www.envoynetworks.ca to a Boeing 777-300 service six times a week following an increased demand on this sector. Jet Airways’ guests to Toronto may now enjoy luxury, privacy and comfort in the air with eight First Class suites. These first class suites possess the world’s longest airline beds, private closets, dining tables for two and 23-inch flat screens. The Boeing 777s will have a capacity of 346 passengers – eight in First Class, 30 in Business class and 308 in Economy class. Flight 9W 230 will depart Brussels at 10:15 a.m. and arrive Toronto at 12:35 p.m. On the return leg, 9W 229 will depart Toronto at 6:30 p.m. and arrive Brussels at 7:50 a.m. the next day. notes New 12% commission Sparkling Voyages is increasing its base commission on land packages and hotels only to 12%, up from 11%. The higher commission applies to bookings made from July 2 onward on all of the travel company’s destinations including Maldives, Belize, South Pacific, Hawaii and Costa Rica plus more than 20 islands in the Caribbean. Sparkling Voyages is a TICO-registered, fully-Canadian travel wholesaler that works exclusively through travel agents and specializes in unique, often hard-to-plan sun destinations, says the company’s Yuliya Antonov. “We offer complex custom itineraries with hand-picked inclusions, such as private transfers, tours and helicopter pick-ups, and we partner with hundreds of luxury four-star and five-star hotels and resorts, and offer competitive rates with higher commissions. We are very fast in returning a quote and will be your concierge to help address your clients’ questions or concerns,” she adds. See sparklingvoyages.com. topnews/extras Maher Jaber, Global Sports charged under Ontario Act Maher Jaber and Global Sports Management Group Inc. (Global Sports) have each been charged with one count of operating as a travel retailer without registration contrary to section 4(1)(a) of the Ontario Travel Industry Act, 2002. Jaber and Global Sports offered travel services in Toronto and elsewhere in Ontario. A court appearance is scheduled for Aug. 28, 2014 at 9 a.m. at the Ontario Court of Justice, 70 Centre Avenue, Toronto, Courtroom C6. people the following day. All winning agents must be IATA appointed and will be notified by phone by a member of the Sunquest sales team. For more information, visit SunquestAgent.ca. Nazimuddin Kazi plead guilty to seven counts of operating as a travel agent without registration contrary to section 4(1) (a) of the Ontario Travel Industry Act, 2002. He operated in Toronto and else- where in Ontario. Prior to the sentencing hearing, Kazi paid restitution to all but one consumer. The following sentence was imposed: 30 days imprisonment, served intermittently, starting July 4, 2014; probation for a period of six months, with the following conditions: to report to the probation officer, to pay restitution of $3,325 to the consumer by Dec. 31, 2014, not to sell travel services or otherwise be employed in the travel industry, in any Featured this week: AUSTRALIS Pawtucket, Rhode Island-based Collette has named Elizabeth Simmons vice president of sales and operations for all of the United States and Canada. She will be responsible for managing all regional sales managers in the United States and Canada and will oversee many aspects of the sales model. Simmons has been in the Collette organization for 19 years and recently served as vice president of national accounts. Prior to that she served as director of national accounts, regional sales manager and district sales manager beginning in 1995. Sunquest’s ‘Fantastic Fridays’ agent incentive is now well underway and now has its first week of winners: Karen Muskens of Mission Park Travel in Kelowna, BC won 10,000 Loyalty Points; Trina Dang Bordes of Marlin Travel in Delta, BC won the digital camera; Carmella Degrandpre of Voyages Bergeron in Longueuil, QC won the camcorder; Cathy Cordy of South Beach Travel in Winnipeg, MB won the $125 Best Buy gift card; Dan Haidar of itravel2000.com in Mississauga, ON won the DLSR camera. On July 14, Sunquest will hold the grand prize draw from all qualified bookings and those winners will enjoy a weekend getaway for two in Toronto that includes tickets to see Enrique Iglesias & Pitbull live in concert on Sept. 20, and tickets to a Toronto FC game Order your travel brochure today! 1 888 970 0426 WWW.AUSTRALIS.COM/CANADA In depth exploration of Cape Horn & Patagonia on two purpose built expedition ships. 3, 4 or 7 night cruises All inclusive cruise pricing (ex. taxes & gratuities) Picturesque majestic glaciers, interact with Magellan penguins and elephant seals, step out on Cape Horn, sail the Beagle Chanel and walk in the footsteps of Darwin! ATTENTION TRAVEL AGENTS: ORDER THIS BROCHURE HERE www.envoynetworks.ca Click & Print July 10, 2014 TRAVELWEEK 25 topnews/extras capacity whatsoever. Kazi has also been charged with fraud under the Criminal Code of Canada. Those charges are still before the Court. This is the second conviction of Kazi under the Act. On July 19, 2006, he was convicted of seven counts of failing to properly maintain a trust account and two counts of operating without registration. Kazi was sentenced to pay a fine and restitution. events TravelOnly will hold its official 40th Anniversary Sell-A-Bration and Conference in Las Vegas Dec. 7-8, 2014 at the luxurious Palazzo Hotel. All 600 plus TravelOnly agents from across Canada are invited to attend this event, which includes profit boosting seminars, receptions, awards and numerous networking opportunities with key preferred suppliers and travel specialists. Senior TravelOnly executives, Patrick Luciani (TravelOnly Chairman) and Gregory Luciani (CEO and President), as well as Co-President, Ensemble Travel, Lindsay Pearlman, will provide keynote messages highlighting the Power of Selling Travel with Confidence. fams CHINA Compass Holidays Nov. 1-9 Compass Holidays along with CNTO and Delta Air Lines will be hosting a travel agent FAM to China from Nov. 1 to Nov. 9, 2014 for $500 plus $475 taxes. This 9-day education trip featuring a theme of ‘Nostalgic China’ starts from Beijing and ends in Shanghai. The unique experience will be the visit to Datong, Taiyuan and Pingyao in Shanxi province where the highlights include the Yungang Buddhist Caves, Huayan Monas- tery and the spectacular Hanging Temple in Datong, the Jinci Temple in Taiyuan and UNESCO’s World Heritage - ancient city Pingyao which is an exceptionally wellpreserved example of a traditional Han Chinese city, founded in the 14th century. Its urban fabric shows the evolution of architectural styles and town planning in Imperial China over five centuries. Of special interest are the imposing buildings associated with banking, for which Pingyao was the major centre for the whole of China in the 19th and early 20th centuries. The FAM price includes flight from Toronto to Beijing and return from Shanghai via Delta Air Lines, first class train from Beijing to Datong and domestic flight between Taiyuan to Shanghai, first class accommodations throughout based on sharing, airport transfers, sightseeing tours and all meals. Spaces are limited and deadline of registration is Aug. 30, 2014. For further information, call 1-800-3057638 or e-mail [email protected]. VIA Rail Canada Specialist Program VIA – a more human way to travel. No traffic. No stress. No brainer. The VIA Rail Canada Specialist Program leaves agents with a comprehensive knowledge of VIA Rail’s services and networks. All the essential information required to book your customers – Canadian routes, passenger cars, products and new developments for 2014. Sell VIA Rail like a pro! Register at travelweeklearningcentre.ca and complete this exciting program to be eligible to win. Terms and conditions apply. 26 TRAVELWEEK July 10, 2014 Agents that complete the program will be entered to WIN A TRIP FOR 2 Toronto-Vancouver (or other direction) one-way in a Sleeper Plus class cabin. marketplace BUSINESS DEVELOPMENT MANAGER The Travelweek Group is developing a new online website based product for the travel industry which promises to be a great new tool for all travel industry personnel and we require a Business Development Manager. The successful candidate must be a strong communicator, highly motivated, and a problem-solver. This is a terrific opportunity to take on a valuable role in a fast-paced environment! The Business Development Manager will be responsible for managing and directing all day to day operations and for new client business development in the travel industry. Job duties include: generating new client business and maintaining current client relationships O daily maintenance & uploading new and fresh content to the site O working closely with the Senior Management team at Travelweek in launching the new site O be the face of this new and exciting product in the travel industry O generate monthly reports O Qualifications: 3-5 years experience in sales and marketing within the travel industry O media and online content experience O proven ability to grow existing business O be comfortable working independently as well as part of a team O have strong communication and presentation skills and the ability to manage a varied workload through effective time management O ability to create and communicate marketing briefs & technical requirement documents O be highly self-motivated with the drive and determination to perform and deliver results in a fast-paced environment O Start Date: August 2014 If you think you are the ideal candidate for this exciting new product send us your resume at tdefi[email protected] We thank all applicants in advance for your interest Why partner with a Top Employer? Discover da how Nexion Cana your grow can help you to business! FFor a road show visit: near you, please a.com/ ad an nc xio ne in. http://jo resources.html If you are an independent travel agent looking to affiliate with a host agency to run your business more profitably and efficiently then Nexion Canada is the partner for you Retain up to 80% of top commissions Enhance your skills with training, coaching, and networking Manage your bookings with your choice of GDS or graphical booking engines Operate your business efficiently with tools and technology Differentiate yourself with exclusive Cruise Block Space and supplier offers Increase your customer base with innovative marketing solutions Contact us now to become part of our winning team! www.join.nexioncanada.com | 866.399.9989 | [email protected] Let our agents tell you! Our move to a consumer brand with FCA allowed us to continue the way we did our business and also offer the wonderful array of travel products that Flight Centre offers to our clients. We have a reliable, supportive administrative team and that support is something we very much value and appreciate. – Charlie and Susan Pitchford Take your career to the next level with industry leading commissions, training and support. To learn more about this unique business opportunity please visit: flightcentreassociates.com or call 1 866 474 3140 July 10, 2014 TRAVELWEEK 27 marketplace Together, HRG People continue to deliver a service that truly sets our business apart. Add your vision to our team. Opportunities are only limited by your ambition. We have openings across Canada for Junior, Intermediate and Senior Travel Counselors. Detailed descriptions of the positions can be found at: www.hrgworldwide.com /en-noam/Pages/default.aspx Qualified applicants should visit our talent network to apply: www.jobs.net/jobs/hrg-north-america/en-us/ HRG North America. A Hogg Robinson Group company. UPCOMING SPOTLIGHTS July 24 s)NDIA s&AMILY4RAVEL s(AWAII July 31 s#RUISING s3UN$ESTINATIONS s4OUR/PERATOR.EWS August 14 s!LL)NCLUSIVES s!SIA0ACIlC s#ULINARY4OURISM August 21 s53!#ANADA s7INTER0RODUCT0REVIEW s!IRLINES#ONSOLIDATORS Corporate Travel Consultants Corporate Traveller has opportunities in Ottawa, Oakville, Edmonton, Calgary, Vancouver, Surrey & Montreal. Corporate Traveller focuses on the needs of small to medium enterprises and is known for great service and motivated travel experts. Our flexible business model is shaped to match the needs of our clients, enabling us to better understand travel requirements, offer tailored solutions and build strong partnerships. To qualify, you must have at least 1 year of experience selling travel. This is your chance to contribute to the growth of an organization that is going places. With a focus on developing a cohesive team culture with opportunities for advancement, you will be an integral part of this well respected Employer of Choice. Apply online at applyfirst.ca/job57430 Inside Walmart Location will interest to: Senior Travel Counsellors and Travel Managers %HQH¿WV Low lease rates, Airmiles - reward miles, 0DUNHWLQJ6XSSRUWKLJKWUDI¿FDUHD Industry leading commissions and overrides. Contact: #ONTACTYOURSALESREPRESENTATIVE 416.365.1500 Katrina Rourke, Manager Business Development 1 866 665 4282 — [email protected] 6HULRXVLQTXLULHV$OOLQTXLULHVVWULFWO\FRQ¿GHQWLDO FOR SALE 28 TRAVELWEEK July 10, 2014 marketplace WE ARE LOOKING FOR CORPORATE AGENTS TO JOIN OUR TEAM! Our continual growth necessitates the hiring of Corporate Agents either home based or office based at one of our locations in Southern Ontario. WE OFFER: - Competitive Salary based on experience - Great Team Environment - Established Clientele - Corporate Management support QUALIFICATIONS: - Exceptional customer service skills - Ability to work independently as well as part of the team - Sabre preferred - Bilingual is an asset but not a requirement If you are interested, please email your resume to [email protected] Goliger’s Travel Plus 234 King St. S., Waterloo, ON N2J 1 R3 We are looking for Travel Consultants in the following centres: OTTAWA, ON (Corporate) SUDBURY, ON BURLINGTON, ON ST JOHN’S, NL (Corporate and Leisure) We are searching for sales oriented team players with excellent communication skills who enjoy exceeding customers’ expectations.The ideal candidates will have a minimum of 3 years’ experience in retail travel with a good working knowledge in Apollo, although applicants with Sabre experience are welcome to apply. Maritime Travel has earned the designation as of one of Canada’s 50 Best Managed Companies for 15 consecutive years, acheiving Platinum status the past 9 years. Maritime Travel is committed to a dynamic team environment and prides itself in providing a competitive salary, unlimited training opportunities as well as an industry leading travel incentive program and benefits package. If you would like to be part of this winning team, please email your resume to: [email protected] Fax: 902-420-0447 Maritime Travel has been operating since 1949, with over 100 locations nationwide We thank all who apply and will contact those we are interested in interviewing. Travel Sales Consultants (Seasonal) Rocky Mountaineer provides unique Canadian vacation packages across British Columbia and Alberta. With five distinctive rail routes, rich in history and natural wonders, our family-owned business has grown into the largest, privately owned passenger rail service in North America. We seek Travel Sales Consultants to join our team. Based in Vancouver, you will use your guest service skills to sell our Rocky Mountaineer experience to Travel Agents and guests calling into the Sales Centre. This seasonal, full-time position offers the possibility of a permanent extension. Encompassing a 40 hour work week, it is ideally suited to someone with a retail background. You will have some sales experience, in combination with a passion for travel and knowledge of Canada’s West. If you have the drive to build a successful career with us apply at applyfirst.ca/job57842 Travel Sales Expert The Travel Sales Expert will be the first point of contact with our customers and provide them with excellent service and the best product options available on the market. Responsibilities: • Responding to incoming travel requests in a timely manner • Complete follow up calls for pending quotes • Being organized and staying current with ongoing bookings • Maintaining product familiarity and special promotions knowledge by participating in all specified training • Meeting and exceeding departmental objectives with respect to key performance indicators • Notifying the supervisor on trends that may require further investigation in order to facilitate an efficient process Education/Experience • Minimum 3 years’ experience as a travel agent • Proficient on Sirev and Sabre • Proficiency with Microsoft Office • Strong Selling Skills • TICO certification Skills/Attributes • Excellent verbal and written communication skills • Pleasant phone manner • Strong organizational and interpersonal skills • Strong, creative problem solving skills • Strong communication and customer focused skills • Works well with minimal supervision • Must be able to work flexible shifts including rotating weekends • Self-motivated team player able to multi-task in a fast paced environment Fax: 905.238.6177 Email: [email protected] July 10, 2014 TRAVELWEEK 29 cruisingupdate G Adventures adds Turkey, Cuba, GLP Worldwide’s website makes BVI to sailing lineup for 2014/15 it easier to book for agents TORONTO — G Adventures is adding new destinations to its 2014/15 sailing lineup – Cuba, Turkey and the British Virgin Islands. “Small-ship sailing has become increasingly popular. Since its launch in 2004, our sailing program has quadrupled in size,” says Rich Heller, Marine Product Manager, G Adventures. “The new destinations offer our travellers even more places to see and explore from the comfort and convenience of our roster of yachts and catamarans.” The operator has experienced a significant rise in demand for small-ship sailing over the years, crediting its innovative and flexible itineraries, low cost high value experiences and fully licensed, knowledgeable skippers as the primary reasons for its success. In fact, G Adventures’ sailing program is among the itineraries that receive the highest number of repeat travellers. “Sailing uncovers parts of the world you wouldn’t otherwise have access to on land,” adds Heller. “Guests appreciate the convenience of having to unpack only once. Nights are relaxing and boats anchor in the most beautiful bays and picturesque harbours. During the day travellers can be active with snorkeling, swimming and kayaking. Plus there are plenty of opportunities to shop in local markets and savour local cuisine.” Sailing in the British Virgin Islands marks the first Caribbean tour for G Adventures. The operator also offers sailing trips in the Greek Islands, Thailand and Croatia, a destination that launched last year and nearly sold out. All itineraries range in length between four and 15 days. Yachts and catamarans carry a maximum of eight or 14 travellers. Aspiring sailors can learn the ropes, receive some pointers from the expert skippers and even take the wheel themselves. The 2014/15 Marine brochure is available now. All trips are guaranteed to depart. Itineraries include: Sailing The British Virgin Islands – Tortola to Tortola for seven days and priced from $1,799; Sailing Turkey – Bodrum to Fethiye for 10 days and priced from $1,614; Sailing Cuba – Havana to Havana for eight days and priced from $1,999. For more information, visit gadventures.com/travel-styles/ cruising/sailing. 30 TRAVELWEEK July 10, 2014 TORONTO — GLP Worldwide Expedition Travel and Tours, which represents a complete range of cruise and land products, has redesigned its website – glpworldwide.com. “Agents and consumers want information on itineraries, ships, prices and destinations where it is easy to navigate and with only a couple of mouse clicks,” said Alan Law, director of sales and marketing for GLP Worldwide Expedition Travel and Tours. “We have put considerable effort in fine tuning our website so agents immediately have the information to make it easier to close the sale whether their clients are on the phone or right in front of them. Agents expect and should be able to access information quickly and without any difficulty,” added Law. In the travel agent only section of the website the dropdown menu has sections on Exclusive Offers, Fam Trips, GLP Events for agents and a Learning Centre. There are other sections on Specials, Products (the Cruise Lines), Media Section, News and MICE section. Agents can also keep up to date on special commissions, overrides and fam trips available to them. Agents should visit the site often as it will be updated with the current specials and sales being offered on various cruises from 2-for-1 specials, up to 40% off pricing, early booking discounts and more. Detailed itineraries, pricing, terms and conditions, ship and destination details and descriptions are all available on the website. A time-saving advantage for agents is you have all the different cruise lines and their itineraries all under one website. For clients wanting to book and find out pricing and cruise schedule, agents can just plug in the month of travel and destination and it will instantly pull up the cruises available. The whole website was designed to reduce time researching and visiting many cruise line sites. Visit glpworldwide.com and you have instant access to everything needed to book a cruise. The pricing is in Canadian dollars and a Canadian based reservations team is ready to complete the booking. GLP Worldwide has also added and enhanced its social media presence and ways to communicate with it with a YouTube channel, Twitter and Facebook pages. ALL FLIGHTS OFFER SUNWING AIRLINES' CHAMPAGNE SERVICE A )RUDOOJXHVWVDWQRH[WUDFRVW UÓä},V iVi`L>}}>}i BOOKABLE ONLINE! For only $40 each way, XSJUDGH\RXUŶLJKW H[SHULHQFH U6Þ>}i}>ÃÃvV >«>}i Elite Elite UÌEÀià ÃÌÀi>ÃÜÌ Üi Plus UÝÌÀ>i}ÀÃi>Ìà Uč`Û>ViÃi>ÌÃiiVÌ Service U-vÌ`ÀÃUÌÌÜiÃiÀÛVi Ui>Ì iÀÃi>Ì}UÀÃÌÀÕÛià Ui>`ÃiÌÃU`ÃL>V«>VÃÜÉ }>iÃEÌÞà Service U£ä}iÝÌÀ>V iVi`L>}}>}i U*ÀÀÌÞV iV>`L>À`} U*ÀÀÌÞL>}}>}i >`} A delightful Caribbean island uniquely divided into French & Dutch sides. A popular destination for cruise ships and famed for its festive nightlife, gourmet offerings, world class shopping, and many venues for land and water based activity, St. Maarten is a wonderful vacation destination with something for everyone. TORONTO DEPARTURES ONE WEEK %UHDNIDVW3ODQ St. Maarten 0HUFXUH6W0DUWLQ0DULQD +++PLUS Hotel Room Sep 04 & 11 735 $ + $375 taxes $OO,QFOXVLYH St. Maarten 6RQHVWD0DKR%HDFK5HVRUW &DVLQR ++++ $ Deluxe Room Jul 17 & 31 915 + $375 taxes $OOOQFOXVLYH St. Maarten 6RQHVWD*UHDW%D\5HVRUW&DVLQR ++++PLUS Deluxe Islandview Room Aug 07, 14 & 21 935 $ + $375 taxes Toronto departures. All prices are gross per person based on double occupancy for 7 nights on all inclusive vacations (unless otherwise specified) and were available at the time of printing. Seats at the above prices are limited and subject to change without prior notice. Applicable to new bookings only. Transportation taxes & related fees shown must be pre-paid. For full terms and conditions, please refer to our current brochure. Flights are with Sunwing Airlines or Travel Service. Sunwing Vacations Inc. D/B/A Signature Vacations. 27 Fasken Drive, Toronto, ON M9W1K6. Ont (Tico) # 2476582 | 07102014 TRAVEL AGENT EDUCATION AND REWARDS PROGRAMME Double your points. Double your rewards. As a Famous Agents member, between July 1 and September 30, 2014, you can earn DOUBLE or TRIPLE bonus points to put towards your next exciting getaway at one of FRHI Hotels & Resorts’ fabulous destinations by actualizing qualified client room nights at participating hotels. We also have a host of prizes for the top producers, from bonus points to luxury travel gifts. For complete details and list of participating hotels, visit frhi.com/promo/earnmore Famous Agents can also earn points for reservations booked through wholesale partners. When booking directly, please book with the GDS chain code, FW. Not a member of Famous Agents? Sign up today by visiting famousagents.frhi.com