tours and accommodation packages
Transcription
tours and accommodation packages
T O U R S A N D A CCO M M O D AT I O N PA C K A G E S Independent travellers 2015 mainzcardplus: discovery card € 9.95 for 48 hrs.* … a free guided tour of the city … free admission to the museums in Mainz … free bus, tram and rail travel in Mainz and Wiesbaden … 20 per cent discount on tickets for the Köln-Düsseldorfer pleasure boats * More information at: www.mainz-tourismus.com … 10 per cent discount on tickets for the State Theatre May be subject to change. Welcome to Mainz We are delighted that you are coming to Mainz and hope you enjoy visiting the city’s many cultural and historical attractions. But as well as being known for its culture and history, Mainz is also the wine capital of Germany. Mainz is a place where you can enjoy good wine, good food and great sightseeing. Visit our charming old quarter, see the mighty thousand-year-old cathedral, marvel at the famous windows by Marc Chagall at St. Stephen’s Church, or delve into the city’s Roman and Jewish history. To ensure you make the most of your time in Mainz, we have put together a wide range of tours and packages and will gladly help you plan your stay. While you’re here, why not take a trip to the vineyards of Rheinhessen, Germany’s largest winegrowing region? Published by: mainzplus Citymarketing GmbH, Rheinstraße 66, 55116 Mainz, www.mainzplus.com, www.mainz-tourismus.com Design and production: M.A.D. Kommunikation, Frankfurter Straße 121, 63067 Offenbach, www.madkom.com Photos: ©Eva Boeder, ©Thinkstock, ©Foto Rimbach, ©GDKE – Landesmuseum Mainz (Ursula Rudischer), ©glowIMAGES, ©Gutenberg-Museum, Fotografin M. Pipprich, ©Landeshauptstadt Mainz, ©mainzplus Citymarketing GmbH, ©Rheinhessen-Touristik, Markus Gloger, ©Rheinland-Pfalz Tourismus GmbH, ©Sascha Kopp, ©Uwe Feuerbach, Schwabenheim, ©ZDF und Kerstin Bänsch City map: City of Mainz Buildings Authority Contents Sightseeing in Mainz 1 Exhibitions, events and projects for the 2015 reformation theme 3 Savoir-vivre in Mainz – City Tours for independent travellers 4 Wine experiences in Mainz and Rheinhessen 5 Tourist Service Center 8 Your hotels in Mainz 9 Accommodation packagesg 10 General Terms and Conditions 14 City centre map 15 SIGHTSEEING IN MAINZ | INDEPENDENT TRAVELLERS 2015 Sightseeing in Mainz Visit Mainz, the beautiful city on the Rhine. The regional capital of Rhineland-Palatinate offers a wealth of history and culture, fine food and fantastic wines. Mainz Cathedral (St. Martin) Sitting in splendour on the market square is Mainz Cathedral, which was originally built in 975 under Archbishop Willigis. The cathedral has suffered fire and devastation many times over the centuries and has undergone many restorations. The most notable features include the tombs of the archbishops, the Romanesque Chapel of St. Gotthard and the late-Gothic cloister. The chapter buildings and cloister are now home to the Cathedral and Diocesan Museum, whose art treasures span two thousand years of church history in Mainz. Gutenberg Museum Four thousand years of writing history from around the world are explored at the Gutenberg Museum. A pivotal figure in this history was Johannes Gutenberg from Mainz who, 550 years ago, invented a method of printing using cast-metal type and the printing press. Among the museum’s greatest treasures are two original Gutenberg Bibles from the mid-15th century. The reconstructed Gutenberg workshop is another highlight. Roman Mainz – Mogontiacum Mogontiacum was a place of great importance in Ancient Rome. Mainz quickly developed into a military (and later civilian) centre for the region. On many occasions, Mainz was chosen by emperors as the headquarters for their military campaigns. In the year 2000, the remains of a temple dedicated to the ancient Egyptian goddess Isis and the oriental deity Magna Mater were discovered in Mainz. The temple, thought to have been in use until around 300 – 400 AD, is one of a number of Roman ruins and museums (such as the Roman Seafaring Museum) that fascinate countless visitors every year. Old quarter Tranquil squares, lovingly restored half-timbered buildings and magnificent baroque churches give the old quarter its charming character. Behind rococo facades and in fine baroque townhouses you’ll discover elegant boutiques, cafés and wine taverns. There is always something going on in the rambling lanes of the old quarter. By day, the pretty shops and stores buzz with activity, and by night, locals and visitors enjoy strolling through the narrow streets, stopping off at one or two of the wine taverns. There are many to choose from and all offer a cosy and convivial atmosphere. 1 2 INDEPENDENT TRAVELLERS 2015 | SIGHTSEEING IN MAINZ St. Stephen’s Church – Chagall windows With 200,000 visitors a year, St. Stephen’s Church is a major attraction in Mainz. Tourists from all corners of the globe make the trip up Stephansberg hill to see the luminous blue stained-glass windows by Marc Chagall (1887 – 1985). The exquisite windows were created by the Jewish artist from 1978 onwards as a symbol of Jewish-Christian solidarity. Magenza – Jewish Mainz Mainz is a leading centre for the Jewish faith in Germany. It is one of the three German cities known collectively as SchUM and is among the oldest Jewish communities in central Europe. A thousand eventful years of Jewish history have left behind cultural and architectural legacies in ‘Magenza’: the old Jewish Judensand cemetery, for example, is one of the oldest burial sites in Europe. The new synagogue, built in 2010 on the site where the main synagogue once stood, provides an architectural contrast to this. Mainz State Museum The origins of the State Museum can partly be traced back to a donation made by Napoleon in 1803, making this one of the oldest museums in Germany. It is home to the most important art collection in Rhineland-Palatinate. As well as Roman stone monuments and prehistoric and early historic artefacts from the Middle Rhine, the museum’s holdings include paintings, sculptures and arts and crafts from the Middle Ages to the present day. Kunsthalle art gallery The Kunsthalle art gallery at Mainz’s former customs port is a contemporary art venue that mounted its first exhibition in 2008. Positions reflecting the modern art scene are presented in installations, solo exhibitions and group exhibitions on specific themes. Exhibitions, events and projects for the 2015 reformation theme | INDEPENDENT TRAVELLERS 2015 Turbulent times, then and now The period that culminated in 1517 with the age of the Reformation is not as distant from our own times as we might think. More topical than ever before are the issues of war and peace, of money and the economy, and of heaven and hell that occupied the minds of people in the Early Modern Age. In 2015, in the run-up to the 500th anniversary of the Reformation, Mainz’s Gutenberg Museum, State Museum, Cathedral Museum and Protestant Church are marking these turbulent times with a series of exhibitions. The RhinelandPalatinate contribution to the Luther decade is thereby establishing a link between the age of the Reformation and the changes we are seeing in society today. On the 8th day God created the cloud The Reformation as a media event in words and pictures Luther, his followers and his adversaries all exploited the opportunities presented by the media of their day. Book-printing had made knowledge accessible for everyone – a precursor to today’s cloud. The Reformation is presented here as a media event. Three themed exhibitions trace biblical images of nudity and fashion, friend and foe, angels and devils, their portrayal and their moral positioning right up to the present day. Reformation exhibitions May 2015 – February 2016 in the Gutenberg Museum www.gutenberg-museum.de Knight! Death! Devil? Franz von Sickingen and the Reformation Franz von Sickingen waged wars as a rebel knight but also championed humanism and the ideas of the Reformation. This fascinating historical character is the focus of an exhibition that features numerous high-calibre loan items. 21 May – 25 October 2015 at Mainz State Museum www.landesmuseum-mainz.de A cry for justice Life along the Middle Rhine on the eve of the Reformation This exhibition chronicles the hopes and fears of pre-Reformation times. The expectation that the Apocalypse was nearing, people’s economic awakening and their cry for social justice are reflected in a series of everyday objects, documents and works of art from the time around 1500. September 2015 – January 2016 in the Cathedral and Diocesan Museum www.dommuseum-mainz.de 3 4 INDEPENDENT TRAVELLERS 2015 | SAVOIR-VIVRE IN MAINZ – CITY TOURS FOR INDEPENDENT TRAVELLERS City of savoir-vivre Our guided sightseeing tours are ideal for newcomers to Mainz or those who want to get to know the city better. See Mainz from different perspectives. Lose yourself in the art, culture and history of the city and experience the charm of a bygone age. The tours take place on a regular basis and you can simply turn up on the day. The golden city of Mainz and its many attractions A tour of Mainz’s history, from its beginnings to the present day: Roman Mainz, the cathedral, the old quarter and the modern city centre. Discover the sights of Mainz! Dates From May to October Every Saturday at 2pm Meeting point Tourist Service Center, Brückenturm tower at the town hall Price € 7.00 per person* Language German and English Segway tour Glide along the banks of the Rhine to the picturesque squares and alleyways of the old quarter. Even long-term residents of the city can make unexpected discoveries along these hidden routes. But for those visiting Mainz for the first time, a Segway tour is doubly fascinating. Includes Collision cover with € 250 excess Audio guide with live commentary on all places of interest Induction, Segway training and free photo service Duration Price per person € 64.80 2 hours Offer applies on all weekdays to standard tours, dates/times by arrangement WINE EXPERIENCES IN MAINZ AND RHEINHESSEN | INDEPENDENT TRAVELLERS 2015 Tours for connoisseurs Mainz, the capital of Rhineland Palatinate, and Rheinhessen, Germany’s largest wine region, have been a member of the Great Wine Capitals Global Network (GWC) since 2008. This affiliation of the most famous and exclusive wine regions in the world features another nine cities in addition to Mainz, including Bordeaux, San Francisco and Cape Town. With us, you can enjoy fine dining and sample superb regional wines that have won international acclaim. Wine experience at Hofgut Laubenheimer Höhe The Hofgut Laubenheimer Höhe wine estate is set amid picturesque vineyards, high above the rooftops of Mainz and Rheinhessen. Take in the stunning views as you enjoy a wine tasting and discover the delights of the new vineyard restaurant. Great Wine Capitals wine tasting – three glass wine tasting (your choice of red or white wines), complemented by a threecourse meal prepared by the head chef, incl. water and coffee. Tip: Start out from the Hofgut Lauben heimer Höhe winery and explore the new RheinTerrassenWeg hiking trail - a wellsign-posted route through the vineyards from Mainz to Worms. Duration Price per person Great Wine Capitals wine tasting Approx. 1 hour € 50.00 Minimum group size: 5 5 6 INDEPENDENT TRAVELLERS 2015 | WINE EXPERIENCES IN MAINZ AND RHEINHESSEN Booking hotline + 49 (0) 6131 242 827/ [email protected] www.mainz-tourismus. com Regional wine-themed menu at the Wilhelmi wine tavern The Wilhelmi, one of the oldest wine taverns in Mainz, is located in a historical building at the heart of the city, not far from the banks of the Rhine. Enjoy typical Mainz specialities complemented by Rheinhessen wines. Includes Three-course meal Matching wines One bottle of water Price per person € 45.00 Reservations requested; special dietary requirements can be catered for on request; shuttle from your chosen hotel to the Wilhelmi wine tavern can be arranged on request. Gala dinner with wine at the Kupferberg Terrasse restaurant In Mainz, the name Kupferberg is synony mous with tradition and elegance. The Kupferberg Terrasse restaurant continues this tradition by offering exquisite cuisine in the elegant, historical setting if the former sekt winery. Includes Three-course meal Matching wines One bottle of water Price per person € 56.00 Reservations requested; special dietary requirements can be catered for on request; shuttle from your chosen hotel to the Kupferberg Terrasse restaurant can also be arranged on request. Cheese and wine tasting In a modern vinothek in the old quarter of Mainz, you’ll enjoy a three-glass wine tasting complemented by the traditional Mainz cheeses handkäs and spundekäs. Bread, pretzels and water are also served. Duration approx. 1 hour Price per person € 12.90 Three-glass wine tasting All prices include VAT Prices will be adjusted to reflect changes in VAT rates INDEPENDENT TRAVELLERS 2015 Great ways to experience Mainz 7 8 INDEPENDENT TRAVELLERS 2015 | Tourist Service Center T o u r i st S e r v i c e C e n t e r The Tourist Service Center is in the centre of Mainz between Rheingoldhalle and the Am Brand shopping centre. It offers comprehensive information not just for tourists and visitors but for Mainz residents as well. Our services include: ■ Wide range of souvenirs (see below) ■Expert advice and tips for days out ■ Hotel room booking ■ City tours ■ Package deals for independent travellers and groups ■ Ticket sales ■ Brochures, leaflets etc. www.mainz-tourismus.com Tel.: +49 (0)6131 242 888 Just some of the souvenirs available: ■ Mainz-themed mugs and stickers and a large selection of Mainz bags, umbrellas, magnets and postcards ■ A wide selection of souvenirs related to the Mainzelmännchen characters from Mainz-based TV station ZDF ■ Mainz football club merchandise ■ Items relating to Gutenberg and the printing press ■ C Ds about Rheinhessen and the Mainz Carnival ■ Roman-themed pens, erasers and magnets ■ R egional produce such as wines, liqueurs and schnapps ■ P ublications for walkers and cyclists, books on the history of Mainz, novels with a local association ■Special items at carnival time and at Christmas YOUR HOTELS IN MAINZ | INDEPENDENT TRAVELLERS 2015 Your hotels in Mainz Whether you’re looking for luxury, first class, superior or standard accommodation, there is a hotel in Mainz for you. Mainz is a compact city that is easy to get around and all hotels are centrally located. Treat yourself and enjoy Mainz by day and by night. Luxury Location Hyatt Regency Mainz City centre, old quarter First Class Location Hilton Mainz City centre, old quarter Hilton Mainz City City centre, old quarter Novotel Mainz ****S City centre Favorite Parkhotel ****S Mainz-Oberstadt, municipal park Atrium Hotel Mainz ****S Mainz-Finthen InterCityHotel Mainz **** City centre, main train station Superior Location City-Hotel Neubrunnenhof City centre Hotel Mainzer Hof *** City centre Hotel Hammer ***S City centre, main train station advena Europa Hotel ***S City centre, main train station GuestHouse City centre, main train station Park Inn Mainz-Bretzenheim, ZDF Best Western Mainz Mainz-Hartenberg, SWR Hotel am Lerchenberg Mainz-Lerchenberg Hotel INNdependence *** Mainz-Oberstadt Günnewig Bristol Hotel ***S Mainz-Weisenau Standard Location Hotel Ibis **S City centre, old quarter Hotel Königshof City centre, main train station Hotel Stiftswingert Mainz-Oberstadt Hotel Am Hechenberg **S Mainz-Hechtsheim 9 10 INDEPENDENT TRAVELLERS 2015 | ACCOMMODATION PACKAGES Quintessential Mainz Enjoy yourself and leave the planning to us! We have put together a fantastic range of packages that combine accommodation and the best Mainz attractions. So sit back and let us organise your stay. Savoir-vivre on the Rhine A friendly, convivial atmosphere is characteristic of Mainz, a charming city on the Rhine that looks back on a long and colourful history. Get to know the many facets of the city. Includes One night in a hotel of the chosen category incl. breakfast ”Mainz platter” in a traditional wine tavern mainzcardplus (free travel on all local public transport, free admission to Mainz museums, a free guided tour (‘The golden city of Mainz and its many attractions’) 10 per cent discount on all souvenirs from the Tourist Service Center in Mainz Category Price per person (dbl. room) from Price per person (sgl. room) from Luxury € 109,- € 156,- First Class € 90,- € 129,- Superior € 81,- € 106,- Standard € 78,- € 99,- Bookable all year round, extra night on request On the trail of Gutenberg Johannes Gutenberg is Mainz’s most famous son. He invented the printing press with moveable type, laying the foundations for modern media communication. Come to Mainz, learn the fascinating history surrounding the ‘Man of the Millennium’ and discover more about this city on the Rhine. Includes Two nights in a hotel of the chosen category incl. breakfast Exclusive guided tour ‘From Henne Gensfleisch to Johannes Gutenberg, the Man of the Millennium’. Admission to the Gutenberg Museum Three-course meal in a traditional wine tavern The following applies for all package tours: Packages are subject to availability Extra night on request mainzcardplus (free travel on all local public transport, free admission to Mainz museums, a free guided tour (‘The golden city of Mainz and its many attractions’) 10 per cent discount on all souvenirs from the Tourist Service Center in Mainz Category Price per person (dbl. room) from Price per person (sgl. room) from Luxury € 275,- € 409,- First Class € 245,- € 369,- Superior € 225,- € 319,- Standard € 215,- € 309,- Arrival any day, extra night on request (subject to availability) The prices quoted do not apply during trade fairs Prices will be adjusted to reflect changes in VAT rates All prices include VAT Booking a package entitle you to a 10 per cent dis s count on all souvenirs from the Tourist Service Center. ACCOMMODATION PACKAGES | INDEPENDENT TRAVELLERS 2015 11 Booking hotline + 49 (0) 6131 242 828 / [email protected] 888 www.mainz-tourismus. com Rhine Terraces walking package A chance to walk from Mainz to Worms on the well-signposted RheinTerrassenWeg hiking trail. In Mainz, your departure point, you’ll stay overnight in a first-class hotel that’s located right by the footpath. A packed lunch is provided for when you get hungry en route. We’ll happily organise a transfer to take you from your destination for the day to your hotel, where you can relax and rest your weary limbs in the spa. Three-glass wine tasting at the Hofgut Laubenheimer Höhe wine estate followed by a regional three-course meal, incl. transfers Packed lunch Use of swimming pool and saunas Category Price per person (dbl. room) from Price per person (sgl. room) from First Class € 199,- € 234,- Arrival on Friday, bookable subject to availability; not available during trade fairs. Extra night on request Includes Welcome drink on arrival T wo nights in a first-class hotel incl. breakfast Mainz Carnival A wonderful opportunity to experience the famous Mainz carnival, dance in the streets for three days and celebrate the ‘fifth season of the year’ with jesters and revellers. Be there as Mainz goes carnival crazy! A visit to the famous Rose Monday parade rounds off your weekend of fun and frivolity. Includes Two nights in a hotel of the chosen category incl. breakfast Grandstand ticket for the children’s parade and ‘recruits’ parade’ on the Saturday Grandstand ticket for the parade of the carnival guard on the Sunday Grandstand ticket for the Rose Monday parade 10 per cent discount on all souvenirs from the Tourist Service Center in Mainz Category Price per person (dbl. room) from Price per person (sgl. room) from Luxury € 199,- € 299,- First Class € 179,- € 249,- Superior € 159,- € 199,- Standard € 145,- € 189,- Dates: 14 - 16 Feb 2015, extra night on request Tickets for the carnival revues available on request Wining, dining and ‘Wurst’ in Mainz The Mainz speciality ‘Weck, Worscht und Woi’ translates as bread, sausage and wine. With this package you get to enjoy it against the backdrop of the cathedral, at one of Germany’s loveliest markets. Travel free of charge with your mainzcardplus to a local winery where you enjoy a five-glass wine tasting. You can then look forward to a three-course meal at one of Mainz’s oldest wine taverns in the evening. On Saturday you join a guided tour of the city. Includes Two nights in a hotel of the chosen category incl. breakfast German-style sausage breakfast at Mainz market Three-glass wine tasting at a winery Three-course meal at a traditional wine tavern in Mainz mainzcardplus (free travel on all local public transport, free admission to Mainz museums, a free guided tour (‘The golden city of Mainz and its many attractions’) 10 per cent discount on all souvenirs from the Tourist Service Center in Mainz Category Price per person (dbl. room) from Price per person (sgl. room) from Luxury € 221,- € 319,- First Class € 201,- € 282,- Superior € 171,- € 222,- Standard € 161,- € 211,- Bookable on weekends from April to October, extra night on request The following applies for all package tours: Packages are subject to availability Extra night on request The prices quoted do not apply during trade fairs Prices will be adjusted to reflect changes in VAT rates All prices include VAT 12 INDEPENDENT TRAVELLERS 2015 | ACCOMMODATION PACKAGES Booking a package entitle you to a 10 per cent dis s count on all souvenirs from the Tourist Service Center. The wine capital of Germany Mainz wine tour Visit vineyards, meet the vintners, taste the wine and enjoy an exquisite meal at a wonderful restaurant – these are the highlights of the Mainz wine tour. A packed lunch filled with typical Mainz snacks is provided for the trip. Travel with your mainzcardplus to Mainz-Hechtsheim where you’ll set off on a leisurely tour of the wineries, sampling various wines at the places where they were made. An exclusive three-course meal is laid on in the evening, and on Saturday you join a guided tour of the city. three-glass wine tastings at Mainz vineyards Three-course meal at a lovely restaurant in the city mainzcardplus (free travel on all local public transport, free admission to Mainz museums, a free guided tour (‘The golden city of Mainz and its many attractions’) 10 per cent discount on all souvenirs from the Tourist Service Center in Mainz Category Includes Two nights in a hotel of the chosen category incl. breakfast German-style sausage breakfast at the market Packed lunch incl. Mainz specialities Price per person (dbl. room) from Price per person (sgl. room) from Luxury € 239,- € 339,- First Class € 215,- € 289,- Superior € 189,- € 239,- Standard € 179,- € 224,- Bookable on weekends from April to October, extra night on request Mainz Wine Market Enjoy the charming ambience of this very special wine festival set beneath the ancient trees of Mainz’s municipal park. More than 40 winegrowers from Rheinhessen, the Rheingau and the Nahe valley showcase their finest wines at this event. A wonderful opportunity to sample the different grape varieties from the various regions and experience the friendly atmosphere for which Mainz is known. Includes One night in a hotel of the chosen category incl. breakfast Wine tasting as you stroll around the Mainz Wine Market Guided walking tour of the city (Saturdays) mainzcardplus (free travel on all local public transport, free admission to Mainz museums, a free guided tour (‘The golden city of Mainz and its many attractions’) 10 per cent discount on all souvenirs from the Tourist Service Center in Mainz Category Price per person (dbl. room) from Price per person (sgl. room) from Luxury € 106,- € 162,- First Class € 92,- € 140,- Superior € 83,- € 111,- Standard € 78,- € 103,- Dates: 27 – 30 Aug 2015 and 03 – 06 Sep 2015 ACCOMMODATION PACKAGES | INDEPENDENT TRAVELLERS 2015 13 Booking hotline + 49 (0) 6131 242 828 / [email protected] 888 www.mainz-tourismus. com Mainz cozy atmosphere Mainz Oktoberfest Experience the biggest Oktoberfest in Rhineland-Palatinate, with a tradition going back over ten years. See the people of Mainz in dirndl and lederhosen. Includes One night in a hotel of the chosen category incl. breakfast Admission and food voucher for the Mainz Oktoberfest mainzcardplus (free travel on all local public transport, free admission to Mainz museums, a free guided tour (‘The golden city of Mainz and its many attractions’) 10 per cent discount on all souvenirs from the Tourist Service Center in Mainz Category Price per person (dbl. room) from Price per person (sgl. room) from Luxury € 116,- € 168,- First Class € 102,- € 146,- Superior € 95,- € 126,- Standard € 89,- € 120,- Dates: 08 – 18 Oct 2015, arrival any day Magical Mainz – the Christmas market by the cathedral The magic of Christmas in Mainz The Christmas market in Mainz is pure romance. Tempting aromas of ‘Glühwein’, hot food, cakes and roasted chestnuts waft through the narrow streets in the idyllic old quarter. Festively decorated stalls are packed with traditional crafts, ceramics, candles, wooden toys, woodcarvings and much more besides, making this the perfect place to find unusual gifts. Lose yourself in the magic of Christmas in Mainz. Includes O ne night in a hotel of the chosen category incl. breakfast ‘Glühwein’and hot food at Mainz Christmas market Guided walking tour of the city (Saturdays) m ainzcardplus (free travel on all local public transport, free admission to Mainz museums, a free guided tour (‘The golden city of Mainz and its many attractions’) 10 per cent discount on all souvenirs from the Tourist Service Center in Mainz Category Price per person (dbl. room) from Price per person (sgl. room) from Luxury € 99,- € 156,- First Class € 90,- € 125,- Superior € 78,- € 102,- Standard € 73,- € 94,- Dates: 26 Nov – 23 Dec 2015, arrival any day The following applies for all package tours: Packages are subject to availability Extra night on request The prices quoted do not apply during trade fairs Prices will be adjusted to reflect changes in VAT rates All prices include VAT 14 INDEPENDENT TRAVELLERS 2015 | GENERAL TERMS AND CONDITIONS Terms & Conditions General Terms and Conditions of mainzplus CITYMARKETING GmbH for tours and events (August 2013 version) 2. Special provisions relating to travel contracts 2.1. For the sale of combined packages (e.g. hotel accommodation and ticket/guided tour), the travel contract is formed only upon the written confirmation of mainzplus CITYMARKETING GmbH, which follows the binding booking request of the customer. 2.2. If the content of the booking confirmation differs from the content of the booking request, this will constitute a new offer, by which mainzplus CITYMARKETING GmbH will be bound for a period of ten days. The contract will be formed on the basis of the new offer if the customer accepts the offer within this period. 2.3. The full price of the package is payable 21 days prior to travel, provided the booking confirmation has been issued and the Sicherungsschein (risk coverage certificate) pursuant to section 651k BGB (German Civil Code) has been provided. The requirement to provide a Sicherungsschein lapses if the package lasts no longer than 24 hours, does not include an overnight stay and does not cost more than € 75.00 per person. The customer has no right to demand delivery of the travel documents or to claim provision of travel services until the price of the package has been paid in full. If payment is made by cheque or by means of bank transfer from outside Germany, the invoice amount will be increased to include any bank charges applied. 2.4. mainzplus CITYMARKETING GmbH reserves the right to vary advertised prices which have been confirmed with the booking for objectively justifiable and substantive reasons which were not foreseeable at the time of booking, by the amount justified by the circumstances, provided there is more than four months between the customer receiving the travel confirmation and the agreed date of travel. In the event of an adverse change in the package price, the customer will be informed immediately, and no later than three weeks prior to travel. In the event of a price increase in excess of 5 per cent, the customer is entitled to withdraw from the contract within 10 days without charge. 2.5. The obligations of mainzplus CITYMARKETING GmbH ensue exclusively from the content of the travel confirmation in conjunction with the brochure valid at the time of travel, subject to all notices and explanations contained within the brochure. 2.6. If the trip/travel arrangement is materially hindered, jeopardised or impaired as a result of force majeure which was unforeseeable at the time the contract was concluded, both mainzplus CITYMARKETING GmbH and the customer are entitled to terminate the travel contract. If the travel contract is terminated, mainzplus CITYMARKETING GmbH may demand reasonable compensation for the travel services already provided or which are required to end the trip/travel arrangement. 2.7. Any claims by the customer against mainzplus CITYMARKETING GmbH based on failure to provide the trip/travel arrangement or failure to do so in accordance with the terms of the contract must be lodged within one month of the contractual end of the trip/ travel arrangement. The customer’s right to make a claim of this kind lapses after one year. 3. Ticket prices and advance sales 3.1. No commission is payable on the prices quoted. 3.2. Children, students, trainees, senior citizens, the unemployed and those serving community or military service receive a discount only on specially designated events. Disabled people (with an 80 per cent or greater disability) receive a discount of 50 per cent upon production of a valid ID card. The companion of a person with a 100 per cent disability receives a discount of 50 per cent upon production of a valid ID card. Wheelchair users are granted free entry. Companions of wheelchair users pay full price. 3.3. Advance sales generally run up until the day of the event at the advance booking price plus booking fee. After that, tickets can only be purchased on the door at evening box office prices. For sell-out events there is no obligation to reserve ticket allocations for sale on the door. 3.4. Tickets reserved for sale on the door are sold at the evening box office price. 4. Cancellation/postponement of events 4.1. Tickets can be exchanged or refunded if an event is postponed or cancelled. In such an event, the customer must return the ticket to the event organiser or booking office where he/she purchased the ticket no later than one month after the scheduled date of the event. 4.2. There is no entitlement to return purchased tickets if the event is relocated to another venue in the local vicinity (Mainz metropolitan area) for organisational reasons. 5. Limitation of liability 5.1. The statutory and contractual liability of mainzplus CITYMARKETING GmbH and of its agents – with the exception of contractual liability under a travel contract (clause 5.2.) – is excluded for culpably caused loss, in as far as the loss was not caused by intentional or grossly negligent acts or omissions; this does not apply to loss arising from death, physical injury or damage to health, or to culpable breaches of essential conditions of the contract (cardinal duties). If essential conditions of the contract are breached as a result of circumstances other than wilful intent or gross negligence, liability will be limited to the loss which mainzplus CITYMARKETING GmbH foresaw as a possible consequence of breach of contract at the time the contract was formed or which it ought to have foreseen, taking account of the circumstances of which it was aware, or ought to have been aware. The same applies in the case of grossly negligent conduct of persons engaged to assist in the performance of obligations (not senior managers), other than in connection with essential conditions of the contract, and in the case of death, physical injury or damage to health. 5.2. If a travel contract exists, the contractual liability of mainzplus CITYMARKETING GmbH will be limited to three times the price of the package, a) so far as the loss has not been caused by intentional or grossly negligent acts or omissions, or b) s o far as mainzplus CITYMARKETING GmbH is responsible for a loss incurred by the traveller due solely to fault on the part of a supplier of services. 6. Right of cancellation and return 6.1. Insofar as mainzplus CITYMARKETING GmbH offers services in the leisure events sector, in particular in the form of tickets for events and in the form of travel events, no distance-selling contract exists pursuant to section 312b (3) no. 6 of the German Civil Code (BGB). This means the right of cancellation and return within a two-week period does not apply. 6.2. Every ticket order is immediately binding upon confirmation, thereby committing the purchaser to accept and pay for the tickets ordered. 6.3. If a travel contract exists (clause 1.3.), the customer may cancel the contract at any time up to the point of travel. The date of cancellation is deemed to be the date on which the notice of cancellation is received by mainzplus CITYMARKETING GmbH. Customers are strongly advised to give written notice of cancellation. If the customer cancels the travel contract, mainzplus CITYMARKETING GmbH may demand reasonable compensation for the arrangements made before cancellation and expenses that it incurred. In calculating compensation, possible alternative uses of the travel service will be considered. The cancellation charges are per person and are based on the price of the package: Up to 42 days before departure: 10 % 41-21 days before departure: 60 % 20-2 days before departure: 80 %. One day before the departure date or in the event of a no-show: 100 %. The customer is at liberty to show that mainzplus CITYMARKETING GmbH did not incur a loss or that the loss incurred was substantially less than the fixed charge. A change in the booking (change of date, accommodation, etc.) is deemed to be cancellation and is subject to the aforementioned cancellation provisions. 7. Special provisions relating to services procured 7.1. The following special provisions related to pricing and cancel lation apply to services which are not provided by mainzplus CITYMARKETING GmbH directly but are merely procured by it (including guided tours, excursions, sightseeing visits): 7.1.1. There is no charge for cancellations of guided tours up to three working days before the start of the event. Thereafter there will be a cancellation charge of 100 per cent of the agreed price. Tour guides will wait for a maximum of 30 minutes. If a group arrives late, the tour guide is not obliged to compensate for the time lost. The maximum group size per tour guide is 30 persons. 7.1.2. Excursions and wine tastings may be cancelled without charge up to five working days before the start of the event. Thereafter there will be a cancellation charge of 100 per cent of the agreed price.Offers are based on a minimum group size of 15 persons. Smaller groups pay the same price as a group of 15. 7.1.3. Visits to the Kupferberg sekt winery may be cancelled without charge up to two weeks before the start of the event. Thereafter there will be a cancellation charge of 50 per cent of the agreed price. Notification of any change to the group size must be provided at least one week prior to the date of the visit. Otherwise the full charge for the number of persons originally booked will apply. The offer is based on a minimum group size of 20 persons. Smaller groups pay the same price as a group of 20. 7.1.4. A charge of €3.00 per person will be applied if vineyard tours are cancelled after a booking is made. Notification of any change to the group size must be provided at least one week prior to the date of the visit. Otherwise the full charge for the number of persons originally booked will apply. 7.1.5. Coach charters may be cancelled without charge up to ten working days before the start of the event. Thereafter there will be a cancellation charge of 100 per cent of the agreed price. 7.2. Cancellations, amendments and changes to bookings will only be accepted in writing. 7.3. If payment is made by cheque or by means of bank transfer from outside Germany, the invoice amount will be increased to include any bank charges applied. 7.4. The price includes only the explicitly agreed services. Any additional fees or charges must be paid in cash on arrival. 7.5. Persons using the services procured must comply with the general terms and conditions of the service provider. 8. Code of conduct for events 8.1. Customers must not bring glass containers, cans, audio recording devices, film and video cameras, pyrotechnic devices, naked flames, sparklers, weapons and other dangerous items, or pets to events. Photography and video or audio recordings are not permitted, even for private use. Infringements may result in criminal prosecution. Failure to abide by this code of conduct may result in visitors being ordered to leave the event premises without any refund – full or partial – of the admission price. 8.2. Tickets must not be sold on for profit. The forgery and production of admission tickets issued by mainzplus CITYMARKETING GmbH and the sale of tickets will be subject to civil action and criminal prosecution. 8.3. Ticket-holders are not permitted to bring their own food and drink. 8.4. Smoking is not permitted at any mainzplus CITYMARKETING GmbH venue. This also applies to all employees of mainzplus CITYMARKETING GmbH and to employees of external contractors (maintenance, technical services, etc.). Failure to comply may result in a fine of up to € 1,000. 8.5. mainzplus CITYMARKETING GmbH is entitled to eject without refund a ticket-holder from an event if that person gains access to the stage, climbs over barriers or causes or gets involved in fights. 8.6. There is a mandatory bag/coat-check policy in force at events at Frankfurter Hof. 8.7. Late arrivals will be admitted at the discretion of the door staff. 9. Photography, video and audio recordings at events Persons attending events agree that mainzplus CITYMARKETING GmbH may use images depicting them at such events for infor mation, documentation and promotional purposes and that such images may be produced and published in print and in audiovisual media. This perpetual and worldwide consent is granted free of charge. Persons attending events agree that any personal details they supply to mainzplus CITYMARKETING GmbH for information may be used for other purposes. Such details will not be passed on to third parties. 10. Governing law, privacy, jurisdiction 10.1. German law applies exclusively. 10.2. All data supplied by the client will be processed in accordance with the applicable data protection legislation. 10.3. If the client is a business as defined in the German Commercial Code (HGB), a legal entity under public law, or a publicly-owned corporation, or does not have a general place of jurisdiction in Germany, or if his/her residence or habitual place of abode is not known at the time legal proceedings are instituted, the exclusive place of jurisdiction for all disputes arising from and in connection with the contractual relationship is Mainz. Licence number G24/14, Mainz Regional Construction Office 1. Scope These General Terms and Conditions (T&Cs) apply to all goods and services supplied by mainzplus CITYMARKETING GmbH in connection with the sale of tickets and the running of events and tours and are valid in addition to other T&Cs (including house rules and safety regulations). Coach parking (free) directly by the Rhine i Coach parking (free) Savoir-vivre on the Rhine mainzplus CITYMARKETING GmbH Mainz Tourism Rheinstrasse 66, 55116 Mainz, Germany Tel.: +49 (0) 61 31 / 2 42 -888 Fax: +49 (0) 61 31 / 2 42 -889 www.mainz-tourismus.com www.mainzplus.com Produced with the kind support of: www.wirtschaft-mainz.de