July 25, 2013 – FRAUD ALERT-Harbor Freight Tools LSC Card

1807 West Diehl Road
Post Office Box 3107
Naperville, IL 60566-7107
630.983.3400
800.942.7124
July 25, 2013 – FRAUD ALERT-Harbor Freight Tools
LSC Card Services has been made aware of a compromise at Harbor Freight Tools, a
Calabasas, California based chain of 400 retail stores.
The company confirmed that they may have been a target of a cyber-attack against their
payment processing system similar to attacks reported by other national retailers. Harbor Freight
Tools engaged Mandiant, a leading computer security firm to investigate the incident.
Please see the Company’s website for more details:
http://images.harborfreight.com/hftweb/pdfs/ProtectingCustomers.pdf
As with any compromise, it is important that each Credit Union:
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Review their fraud alerts from their card processor
Contact members to verify unconfirmed fraud
Start the chargeback procedures, if applicable, when fraud is confirmed
Report fraud to processor
Monitor transaction reports for unusual amounts of transaction volume from states
outside your typical patterns.
Use fraud blocking tools, if available, to write rules to stop transactions where known
fraud is occurring. (Preventative measure)
Please report any patterns of fraud to LSC Card Services or contact us for assistance in
writing fraud rules or other matters. Our contact information is 1-800-304-2273 or email
[email protected]